2024 Chat history

2024-01-02-Chat transcript on hk1.coweasy.com started on Tues-0001.json

at 2024-01-02 04:00, William Mok. said: 你好，想問如果想設定優惠，例如2件$150，可唔可以係做到只SCAN個貨品CODE，就會自動扣數

at 2024-01-02 04:02, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dbc28cbb4d63d329f6b655f37cbc29b6fcd2d19a/2024-01-02_12-02-15-%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac4ea20f86399f7cc332ea0a7153f24647ad2637/2024-01-02_12-02-36-%E5%84%AA%E6%83%A0%E8%A8%88%E7%95%AB_-_Google_Chrome.png

at 2024-01-02 04:03, William Mok. said: 不同SKU都可以?

at 2024-01-02 04:04, Support Team said: 只可同一件

at 2024-01-02 04:04, William Mok. said: 不可以做到不同?

at 2024-01-02 04:04, William Mok. said: 定要加錢

at 2024-01-02 04:05, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c18ead9f4eec2e9272b516062e91503f8724d633/2024-01-02_12-05-47-%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

at 2024-01-02 04:06, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6cf0c2191aad56fd0bcef39b88452ba1b5bc83b4/2024-01-02_12-06-26-%E7%B5%84%E5%90%88_-_Google_Chrome.png

at 2024-01-02 04:07, Support Team said: 但要當做是第3個產品

at 2024-01-02 04:07, William Mok. said: 如果我有好多件貨，咁咪要SET好多個

at 2024-01-02 04:07, Support Team said: 是的

2024-01-02-Chat transcript on hk1.coweasy.com started on Tues-0003.json

at 2024-01-02 07:22, mw2005warranty@gmail.com. said: Please advise how we can input the item 3 & 4 instead of item 2 into the Delivery note?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6593b94fa3c8d40bf9c8cf9b/v/3f4b1558d07281c3c668496eebbd131fe2dc6685/split_air_con_1.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6593b94fa3c8d40bf9c8cf9b/v/f8e304fd258bb35ba77e961d62b5beff50772c7c/split_air_con.png

at 2024-01-02 07:23, Support Team said: you need 3 and 4 only? not show 1 and 2?

at 2024-01-02 07:25, mw2005warranty@gmail.com. said: needs to show 1, as this is another item; but instead of 2, we need to show 3 & 4，which is the description of no. 2.

at 2024-01-02 07:25, Support Team said: not possible in your example, only these cases are possible: all item, only 1 and 2, only 3 and 4

at 2024-01-02 07:35, mw2005warranty@gmail.com. said: Before your colleague has taught us how to input only the items in pcs on the Delivery Note.....but failed.

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6593b94fa3c8d40bf9c8cf9b/v/9c756a537d094e2c3081ef2322cb262abe291de3/COWEASY_STOCK_ITEM_000448.jpg

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6593b94fa3c8d40bf9c8cf9b/v/0c2b39af26906cea037a3b18d0099889b0e45eb9/COWEASY_STOCK_ITEM_000449.jpg

at 2024-01-02 07:36, Support Team said: so you need 3 and 4 only? this will not show 1 and 2

at 2024-01-02 07:44, mw2005warranty@gmail.com. said: Item No.1 is an order for 4 pieces of W09M4A, which has to be shown on the delivery note; for Item No. 2 - S09C4A, this set includes S09C4AN & S09C4AU, so, in order to make it clear for our colleague to deliver correct items to customer, we would like to show on the delivery note only 1pc of S09C4AU & 1pc of S09C4AN.

at 2024-01-02 07:47, Support Team said: not possible

at 2024-01-02 07:47, Support Team said: either all items, or only 1 and 2, or only 3 and 4

at 2024-01-02 07:49, mw2005warranty@gmail.com. said: OK， then how can we input all items....

at 2024-01-02 08:13, Support Team said: According to our records , your form is a paid customized form. Your modification request has been forwarded to the responsible colleague. For future minor adjustments, please contact +85298883995 via WhatsApp. We are currently liaising with your colleague at +85263383370 regarding these forms.

2024-01-04-Chat transcript on hk1.coweasy.com started on Thur-0005.json

at 2024-01-04 03:37, admin@masswinning.com. said: 已完成採購單及儲存, 先至發覺入錯倉庫, 怎樣更正

at 2024-01-04 03:37, Support Team said: 直接修改單據

at 2024-01-04 04:05, admin@masswinning.com. said: 已改正, 但係唔可以儲存

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65961662a3c8d40bf90b3023/v/7d12a09c51f4b47f6c9a8ef96379a316273cfd7b/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-01-04_12.03.57.png

at 2024-01-04 04:07, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93a02e49d0e4dafe4c730f183c8102a36b5f31b7/2024-01-04_12-07-03-%E7%B4%80%E9%8C%84_%E6%8E%A1%E8%B3%BC%E5%96%AE%EF%BC%88%E6%94%B6%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

2024-01-04-Chat transcript on hk1.coweasy.com started on Thur-0006.json

at 2024-01-04 04:39, Francis Leung. said: 我想修改採購單地區，如何解鎖？

at 2024-01-04 04:40, Support Team said: 不tick

at 2024-01-04 04:42, Francis Leung. said: 已經在採購單編號一欄除掉tick

at 2024-01-04 04:42, Francis Leung. said: 改完地區

at 2024-01-04 04:43, Francis Leung. said: 但儲存不了

at 2024-01-04 04:44, Support Team said: 採購單編號？

at 2024-01-04 04:45, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db374e64e29d2f55b7303a2e71fcc888a43a8933/%E5%9C%96%E7%89%87.png

2024-01-04-Chat transcript on hk1.coweasy.com started on Thur-0008.json

at 2024-01-04 07:43, William Mok. said: 想升級模組

at 2024-01-04 07:43, William Mok. said: 可以點揀選1個月?

at 2024-01-04 07:46, Support Team said: 升級模組跟使用期期限訂購，沒有個別時間選項

at 2024-01-04 07:46, William Mok. said: 即而家要買，要買多17個月?

at 2024-01-04 07:48, Support Team said: 跟帳戶使用期

at 2024-01-04 07:50, William Mok. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659656d0a3c8d40bf921e66b/v/4e1ea15e2b7aac36719adfcd8a72b97fd3f5141e/image.png

at 2024-01-04 07:50, William Mok. said: 我已經選好，需要再揀咩地方

at 2024-01-04 07:51, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9318f3a06bcd42844530fecc9f746b5ed0add44e/2024-01-04_15-51-37-%E5%8D%87%E7%B4%9A%E6%A8%A1%E7%B5%84_-_Google_Chrome.png

2024-01-04-Chat transcript on hk1.coweasy.com started on Thur-0009.json

at 2024-01-04 08:27, Innovation Team Co. Ltd. said: import 了會放在那裡

at 2024-01-04 08:27, Innovation Team Co. Ltd. said: 如何import 回bank statement

at 2024-01-04 08:28, Innovation Team Co. Ltd. said: 有視頻教學?

at 2024-01-04 08:30, Support Team said: bank statement list

at 2024-01-04 08:33, Innovation Team Co. Ltd. said: import 了file會放在那裡

at 2024-01-04 08:33, Innovation Team Co. Ltd. said: 找不到

at 2024-01-04 08:33, Support Team said: bank statement list

at 2024-01-04 08:34, Innovation Team Co. Ltd. said: 沒有

at 2024-01-04 08:34, Support Team said: 看看匯入結果

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a3c678618526a409ebd93168315ff127e7568f4e/2024-01-04_16-34-31-(Main_Page)_Accounting_-_Google_Chrome.png

at 2024-01-04 08:35, Innovation Team Co. Ltd. said: 之後怎樣做

at 2024-01-04 08:35, Support Team said: 看看匯入結果

at 2024-01-04 08:37, Innovation Team Co. Ltd. said: 看到匯入結果

at 2024-01-04 08:37, Innovation Team Co. Ltd. said: 跟著怎樣import回bank statement

at 2024-01-04 08:38, Support Team said: 結果是什麼

at 2024-01-04 08:39, Innovation Team Co. Ltd. said: 是否可取消匯入結果

at 2024-01-04 08:39, Innovation Team Co. Ltd. said: some information in BBN000046 is incorrect

2024-01-04-Chat transcript on hk1.coweasy.com started on Thur-0011.json

at 2024-01-04 09:33, admin@masswinning.com. said: 這個介面在哪裡找到

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65967472a3c8d40bf90cffd7/v/3172eac43ca0e998fab2fcfb734a1ed366f78bd9/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2023-12-11_16.11.38.png

at 2024-01-04 09:34, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2024-01-04 09:49, admin@masswinning.com. said: 入咗去呢個介面, 之後個 step?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65967472a3c8d40bf90cffd7/v/65c68bfeae02e81b6ae2f760d9c1b5e38d4e2c62/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-01-04_17.48.16.png

at 2024-01-04 09:49, Support Team said:

https://www.coweasy.com/images/faq/CustomizeForm/AI2.png

2024-01-04-Chat transcript on www.coweasy.com started on Thur-0007.json

at 2024-01-04 07:17, Innovation Team Co. Ltd. said: 請問bank statement如何將excel import

at 2024-01-04 07:18, Innovation Team Co. Ltd. said: 一直都不成功

at 2024-01-04 07:18, Support Team said: 提示什麼

at 2024-01-04 07:20, Innovation Team Co. Ltd. said: Template format is not correct!Please re-download the blank template and import again.

at 2024-01-04 07:23, Support Team said: as stated, please download blank template, input data in the blank template and import again

at 2024-01-04 07:32, Innovation Team Co. Ltd. said: 那裡download blank template,

at 2024-01-04 07:33, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c1aa3c6a4d73d658f76217f0a22dbddbab34c956/2024-01-04_15-32-56-%E9%8A%80%E8%A1%8C%E6%9C%88%E7%B5%90%E5%96%AE%E8%BC%B8%E5%85%A5_-_Google_Chrome.png

at 2024-01-04 07:37, Innovation Team Co. Ltd. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65965b21a3c8d40bf9abc53b/v/18014588958309cdbfb3adb6c5d2c71dca6c3e6c/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-01-03_233418.png

at 2024-01-04 07:37, Innovation Team Co. Ltd. said: 但沒有money in and money out

at 2024-01-04 07:39, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/874cd4ed78f0ecdf050847f73c37e4ac1f774b82/2024-01-04_15-38-53-BankIO_V5_(16).xlsx_-_Google_Sheets_-_Google_Chrom.png

2024-01-05-Chat transcript on hk1.coweasy.com started on Frid-0014.json

at 2024-01-05 07:11, admin@masswinning.com. said:
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6597a98aa3c8d40bf935ded0/v/c30ffb987ee7958fcefd537c5430654278f185cd/CCF_001585.pdf

at 2024-01-05 07:20, Support Team said: >> Please advise how we can input the item 3 & 4 instead of item 2 into the Delivery note? >> not possible >> in your example, only these cases are possible: >> all item, >> only 1 and 2, >> only 3 and 4

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b51046ab00dbeb6bc57d7e17f1863f3f38c22d1f/%E5%9C%96%E7%89%87.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7cf4fe4bf950252ede22caaba3e50ea9825120f3/%E5%9C%96%E7%89%87.png

at 2024-01-05 07:20, Support Team said: same as this question, not possible to do so

2024-01-08-Chat transcript on hk1.coweasy.com started on Mond-0016.json

at 2024-01-08 09:29, Innovation Team Co. Ltd. said: 想問你們美金匯率的synchronize功能，匯率每日不同，我們是要自己人手入

at 2024-01-08 09:30, Innovation Team Co. Ltd. said: 還是你們系統自己會每天update

at 2024-01-08 09:31, Support Team said: 自動

2024-01-08-Chat transcript on hk1.coweasy.com started on Mond-0017.json

at 2024-01-08 09:06, admin@masswinning.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659bacb4a3c8d40bf9812d92/v/44b01d30887678184f2eebaf9d00617509c646de/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-01-08_17.04.37.png

at 2024-01-08 09:06, admin@masswinning.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659bacb4a3c8d40bf9812d92/v/6f2f42ee308c9f711a0c42f259754911b6e43976/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-01-08_17.05.43.png

at 2024-01-08 09:07, admin@masswinning.com. said: 建立組合S09H35, 係stock 有record, 但係做發票就搵唔到

at 2024-01-08 09:09, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1cda493e401d7d1ac43e3ab44a940f314ca8046a/2024-01-08_17-08-05-%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

at 2024-01-08 09:14, admin@masswinning.com. said: tick 到可銷售, 但係唔比tick 可採購

2024-01-09-Chat transcript on hk1.coweasy.com started on Tues-0019.json

at 2024-01-09 02:12, William Mok. said: 想問組合商品多色的話，有好多不同的配搭，咁要Set返咁多個組合?

at 2024-01-09 02:12, Support Team said: 是

at 2024-01-09 02:15, William Mok. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659caa94a3c8d40bf9cdcf83/v/8c2ae32b1feac826d90bc50afd22a84f71e8a816/image.png

at 2024-01-09 02:15, William Mok. said: 例如似上圖咁，5款枕頭&枕套，咁咪要有好多個組合?

at 2024-01-09 02:16, Support Team said: 是

at 2024-01-09 02:17, William Mok. said: 咁我想問可唔可以係Scan 2件的Barcode，會出優惠價?

at 2024-01-09 02:17, William Mok. said: 定要Scan 優惠價Barcode，先會出2件貨?

at 2024-01-09 02:18, Support Team said: >> 咁我想問可唔可以係Scan 2件的Barcode，會出優惠價? 暫無此功能

at 2024-01-09 02:18, Support Team said: scan組合，出組合內容的2件

at 2024-01-09 02:19, William Mok. said: 咁咪會有好多不同的組合

at 2024-01-09 02:19, Support Team said: 是

at 2024-01-09 02:23, William Mok. said: 如果我有不同的展覽有不同的組合和庫存，我係咪要將原有的刪除後，重新加入

at 2024-01-09 02:24, Support Team said: 入過單的不能刪除

at 2024-01-09 02:28, William Mok. said: 咁應該怎樣做?

at 2024-01-09 02:29, Support Team said: 新增組合

at 2024-01-09 02:30, William Mok. said: 即條碼都要重新設定?

at 2024-01-09 02:31, Support Team said: 是

2024-01-09-Chat transcript on www.coweasy.com started on Tues-0020.json

at 2024-01-09 02:27, V1704766280429273 said: do i need to down your software to start?

at 2024-01-09 02:28, Support Team said: no download

at 2024-01-09 02:28, Support Team said: login to use directly

at 2024-01-09 02:28, V1704766280429273 said: just go to ur website and log in?

at 2024-01-09 02:29, Support Team said: yes

2024-01-10-Chat transcript on hk1.coweasy.com started on Wedn-0022.json

at 2024-01-10 04:30, Jenny Pang. said: is there any repeating journal function in CowEasy?

at 2024-01-10 04:31, Jenny Pang. said: there is a pair of double entry to be posted with fixed amount every month, instead of inputting the journal monthly, I would like to set a repeating journal, so that it will be posted automatically every month

at 2024-01-10 04:33, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ddafeef621f46aa6d53a8626b4b2bb4bcc82877c/2024-01-10_12-32-57-%E6%9C%83%E8%A8%88%E4%BA%BA%E5%93%A1%E8%BC%B8%E5%85%A5_-_Google_Chrome.png

at 2024-01-10 04:33, Jenny Pang. said: do u mean i need to copy the journal manually every month?

at 2024-01-10 04:34, Support Team said: yes

at 2024-01-10 04:34, Jenny Pang. said: oops...

at 2024-01-10 04:34, Jenny Pang. said: may i suggest to include such setting in the next system upgrade?

at 2024-01-10 04:37, Support Team said: We have forwarded your request for this feature to our development team. They regularly discuss and evaluate potential new features and improvements.

at 2024-01-10 04:37, Jenny Pang. said: great, thanks

2024-01-10-Chat transcript on hk1.coweasy.com started on Wedn-0023.json

at 2024-01-10 07:27, admin@masswinning.com. said: 採購訂單 - 說明 1, 資料有顯示, 說明 2,冇顯示

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659e3adea3c8d40bf90b08be/v/b984201784573f931a0e9ac481f0ba793a436c38/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-01-10_15.23.41.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659e3adea3c8d40bf90b08be/v/340f533b1bd3e46fe23339fa0126ad471d941f6f/CCF_001603.pdf

at 2024-01-10 07:28, Support Team said: 預設沒有顯示這欄

at 2024-01-10 07:31, admin@masswinning.com. said: 怎樣可以顯示這欄

at 2024-01-10 07:31, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2024-01-10 07:33, admin@masswinning.com. said: 這個是INVOICE LIST, 唔係採購訂單

at 2024-01-10 07:34, Support Team said: 在採購訂單紀錄開始

at 2024-01-10 07:35, admin@masswinning.com. said: 可唔可以比埋之後個Step

at 2024-01-10 07:36, Support Team said: 之後一樣

at 2024-01-10 07:39, admin@masswinning.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659e3adea3c8d40bf90b08be/v/6383abd44c65a60375a2288e255c3ca5ca1f40c3/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-01-10_15.38.31.png

at 2024-01-10 07:39, admin@masswinning.com. said: 入咗採購訂單紀錄

at 2024-01-10 07:40, admin@masswinning.com. said: 之後係唔係搜尋返張po

at 2024-01-10 07:40, Support Team said: 跟步驟

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/63634a40b1b4a85b0330698a9ef7a0f898399187/%E5%9C%96%E7%89%87.png

2024-01-10-Chat transcript on hk1.coweasy.com started on Wedn-0024.json

at 2024-01-10 07:45, Innovation Team Co. Ltd. said: 請問instant expense scan import如何操作

at 2024-01-10 07:49, Support Team said: upload image

at 2024-01-10 07:49, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f94c3ed27023181d896284190c40487322ca423/2024-01-10_15-49-31-%E9%9B%BB%E8%85%A6%E6%8E%83%E6%8F%8F%E8%AE%80%E5%8F%96_-_Google_Chrome.png

at 2024-01-10 07:51, Innovation Team Co. Ltd. said: 如用手機apps如何儲存

at 2024-01-10 07:54, Support Team said: app暫無這頁

at 2024-01-10 07:56, Innovation Team Co. Ltd. said: 即是說要將單據先scan入電腦?

at 2024-01-10 07:57, Support Team said: yes

at 2024-01-10 07:58, Innovation Team Co. Ltd. said: 記得之前介紹是可用手機scn

at 2024-01-10 07:59, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7dae499c747613d805987a887fa275bba26da64e/%E5%9C%96%E7%89%87.png

2024-01-10-Chat transcript on hk1.coweasy.com started on Wedn-0025.json

at 2024-01-10 08:43, Innovation Team Co. Ltd. said: 但怎樣儲存？我嘗試scan，但在系統裡無法找回紀錄

at 2024-01-10 08:44, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db1e7d06947cdb6117e5e9a200aaf0b1a4aeefde/2024-01-10_16-44-45-%E9%9B%BB%E8%85%A6%E6%8E%83%E6%8F%8F%E8%AE%80%E5%8F%96_-_Google_Chrome.png

at 2024-01-10 08:48, Innovation Team Co. Ltd. said: 我意思是用手機scan後如何儲存

at 2024-01-10 08:49, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2a6588d64057ed8ba4ab35b895190b26c319817f/%E5%9C%96%E7%89%87.png

at 2024-01-10 08:56, Innovation Team Co. Ltd. said: 如何在系統找回該紀錄

at 2024-01-10 08:57, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/181ce34d4102e878b878cdc61812d770279ea115/2024-01-10_16-57-36-(%E4%B8%BB%E9%A0%81)_%E8%96%AA%E9%85%AC_%E5%8F%8A_%E6%94%AF%E5%87%BA_-_Google_Chrome.png

2024-01-10-Chat transcript on hk2.coweasy.com started on Wedn-0021.json

at 2024-01-10 03:19, STEVEN NG. said: how to amend Inoice?

at 2024-01-10 03:20, Support Team said: look for bills in the list

at 2024-01-10 03:20, Support Team said: double click to open to view/edit

at 2024-01-10 03:25, STEVEN NG. said: how to del INVOICE

at 2024-01-10 03:27, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/860b012ecab4c20cd3b5d3a3ffe4e7da024e07df/2024-01-10_11-26-59-%E7%B4%80%E9%8C%84_%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

2024-01-11-Chat transcript on hk1.coweasy.com started on Thur-0027.json

at 2024-01-11 06:50, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659f8652a3c8d40bf9552f58/v/b4d4d35bf1226f3a3fb83cc056f8de49a4aca1b1/image.png

at 2024-01-11 06:51, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659f8652a3c8d40bf9552f58/v/c292e886b28c4669bd51e2564389da6b6bad849e/image.png

at 2024-01-11 06:53, matrixmiji.fin@gmail.com. said: 麻煩幫忙睇睇產品名稱會重複出現

at 2024-01-11 06:54, matrixmiji.fin@gmail.com. said: 改正咗都係咁樣THX

at 2024-01-11 07:08, Support Team said: please check what did you input in the invoice

at 2024-01-11 07:18, matrixmiji.fin@gmail.com. said: 庫存名稱 (中文): 漿糊仔自選口罩贈品

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659f8652a3c8d40bf9552f58/v/d93b447ae7a51d91db5512e7188caca809066ad9/image.png

at 2024-01-11 07:19, Support Team said: please check what did you input in the invoice

at 2024-01-11 07:19, matrixmiji.fin@gmail.com. said: 請問點樣可以再睇詳細資料

at 2024-01-11 07:20, matrixmiji.fin@gmail.com. said: CHECKED 正常入法

at 2024-01-11 07:21, Support Team said: what did you input

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c8acc166a9fd5eb20c60f39f4880fb82b887f277/2024-01-11_15-21-12-Invoice_(Customers)_-_Google_Chrome.png

at 2024-01-11 07:21, matrixmiji.fin@gmail.com. said: 發票都刪除唔到不需要的部分

at 2024-01-11 07:22, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a774ecceac3db378e19706d5c428943b0a46035/2024-01-11_15-22-39-Invoice_(Customers)_-_Google_Chrome.png

at 2024-01-11 07:23, matrixmiji.fin@gmail.com. said: 按圖片正常入

at 2024-01-11 07:23, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49d907a757057424d6c61f8ea961485c27ec52bd/%E5%9C%96%E7%89%87.png

at 2024-01-11 07:23, Support Team said: check this field

at 2024-01-11 07:33, matrixmiji.fin@gmail.com. said: 都係睇唔到乜:blush:

at 2024-01-11 07:39, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a3ec9882f06fba4165158b7ddb3f35daf2cc15b/2024-01-11_15-38-41-Invoice_(Customers)_-_Google_Chrome.png

at 2024-01-11 07:40, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/800770a196ccc0c70e432892df687eb385705223/2024-01-11_15-39-34-INV-24-01-11-001_-_Google_Chrome.png

at 2024-01-11 07:50, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659f8652a3c8d40bf9552f58/v/8c57bcdde6e2bcdd68b372a364a49d2476d72c93/image.png

at 2024-01-11 07:54, Support Team said: 規格

at 2024-01-11 08:06, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659f8652a3c8d40bf9552f58/v/bd92c47e13e2052f2b842223886e3de71b959715/image.png

at 2024-01-11 08:07, matrixmiji.fin@gmail.com. said: 請問點樣刪除地字眼

at 2024-01-11 08:09, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659f8652a3c8d40bf9552f58/v/7569c53a76a1c2172061711cc6fe3c312c810354/image.png

at 2024-01-11 08:10, matrixmiji.fin@gmail.com. said: 庫存編號:規格正常改唔到乜

at 2024-01-11 08:12, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/659f8652a3c8d40bf9552f58/v/9226bf0339afc80bca51e06afef74eaecd81e2c0/image.png

at 2024-01-11 08:13, matrixmiji.fin@gmail.com. said: :規格正常

at 2024-01-11 08:13, Support Team said: resize column to edit

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/235fc599fa849222ae28abeb32f5210729bd2cc6/%E5%9C%96%E7%89%87.png

at 2024-01-11 08:20, matrixmiji.fin@gmail.com. said: 是否逄親用呢個產品就要刪除"規格"裡的資料嗎

at 2024-01-11 08:20, Support Team said: inout waht you need

2024-01-12-Chat transcript on hk1.coweasy.com started on Frid-0030.json

at 2024-01-12 04:50, woodyhealth. said: can one user login, only see a particular one company name?

at 2024-01-12 04:51, Support Team said: no

at 2024-01-12 04:51, woodyhealth. said: I found one user login that can see all company name after login

at 2024-01-12 04:51, woodyhealth. said: will one use login that can a

at 2024-01-12 04:52, woodyhealth. said: will one user login that can see / access all companies data, although i only set one company access right

at 2024-01-12 04:52, woodyhealth. said: it is not make sense

at 2024-01-12 04:54, Support Team said: user cannot login companise which is not assigned

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/84d7e9d53d9ffe763cafe047bd83cf7b94c501bf/2024-01-12_12-53-33-CowEasy_%E5%A4%9A%E5%85%AC%E5%8F%B8%E5%B9%B3%E5%8F%B0_-_Google_Chrome.png

at 2024-01-12 04:56, woodyhealth. said: any ways to set not show all the company name to particular user?

at 2024-01-12 04:57, Support Team said: no

at 2024-01-12 04:57, woodyhealth. said: if pay extra fee, can u do

at 2024-01-12 04:58, Support Team said: regarding fees, you may contact whatsapp 98883995 to discuss

at 2024-01-12 04:59, woodyhealth. said: noted with thanks

2024-01-12-Chat transcript on hk2.coweasy.com started on Frid-0029.json

at 2024-01-12 02:29, STEVEN NG. said: Hi... 我地公司剛剛開始試用你地系統... 想問sales巳入左一張單... 我要找數. 應該用邊度開始?

at 2024-01-12 02:30, Support Team said: 收款

at 2024-01-12 02:32, STEVEN NG. said: 不是. 我是要開支票找運費... 支出.

at 2024-01-12 02:33, Support Team said: 付款

at 2024-01-12 02:35, STEVEN NG. said: 好的. 我找找.. 謝謝幫忙.

2024-01-12-Chat transcript on www.coweasy.com started on Frid-0031.json

at 2024-01-12 06:45, Annie . said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65a0dfc9a3c8d40bf9edde0d/v/08f95e9ed2078b157574beb78f2533a003d3c46f/image.png

at 2024-01-12 06:45, Annie . said: 我想問問個搜尋功能依家係唔係用唔到科目碼做搜尋?

at 2024-01-12 06:46, Annie . said: 或者係科目名稱

at 2024-01-12 06:46, Annie . said: 因為以前係可以做到

at 2024-01-12 06:46, Support Team said: 並無此功能

at 2024-01-12 06:47, Annie . said: 以前都可以用做

at 2024-01-12 06:47, Support Team said: 按科目搜尋可查看總分類帳

at 2024-01-12 06:48, Annie . said: 我就係要成大批GRNERAL 搵倒出黎批量修改

at 2024-01-12 06:48, Annie . said: 以前明明用到, 你話無呢個功能?

at 2024-01-12 06:49, Annie . said: 咁我想問, 依家個搜尋, 連打中文字都搜尋唔到?

at 2024-01-12 06:49, Support Team said: 會計人員輸入紀錄從來都只有按日期和編號搜尋

at 2024-01-12 06:49, Support Team said: 並無按科目搜尋

at 2024-01-12 06:49, Annie . said: 只可以打個紀錄號碼?

at 2024-01-12 06:50, Annie . said: 關鍵字個位那乜字都搜尋唔到

at 2024-01-12 06:51, Annie . said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65a0dfc9a3c8d40bf9edde0d/v/52534180e9daa3f039ad1567bf16a607e2e15733/image.png

at 2024-01-12 06:52, Annie . said: 我係問我圈住呢個位, 以前係打係GENERAL 入過既字都可以搜尋到

at 2024-01-12 06:52, Annie . said: 依家係無左呢個功能

at 2024-01-12 06:55, Annie . said: 想問下上次個balance 問題, 幾時先會有update

at 2024-01-12 06:57, Annie . said:
https://coweasy.freshdesk.com/helpdesk/tickets/102119

at 2024-01-12 06:58, Annie . said: 呢個等左成10日都未有更新?

at 2024-01-12 06:59, Support Team said: 預計在星期初更新系統

at 2024-01-12 07:00, Annie . said: 想問問我頭先搜尋問題, 會幾時可以覆到我?

at 2024-01-12 07:01, Support Team said: 同事需要先檢查

at 2024-01-12 07:02, Annie . said: 咁會唔會又開個ticket 俾我? 我係度等都唔係辦法?

at 2024-01-12 07:09, Support Team said: 已開ticket
https://coweasy.freshdesk.com/helpdesk/tickets/102128

2024-01-15-Chat transcript on hk1.coweasy.com started on Mond-0033.json

at 2024-01-15 07:10, Innovation Team Co. Ltd. said: 沒有更改過，但想更改回之前排序，但一直都做不到

at 2024-01-15 07:17, Innovation Team Co. Ltd. said: 可怎樣做

at 2024-01-15 07:17, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/916301e4e93eb00efc1dd012278c07a8220677fb/2024-01-15_15-12-36-Invoice_(Customers)_-_Google_Chrome.gif

at 2024-01-15 07:18, Support Team said: 開新單直接改

at 2024-01-15 07:24, Innovation Team Co. Ltd. said: 開始做第一張單時看不到

at 2024-01-15 07:26, Innovation Team Co. Ltd. said: save 時出現Error:The invoice must have an entry

at 2024-01-15 07:27, Support Team said: 單據要有入資料才可儲存

at 2024-01-15 07:27, Innovation Team Co. Ltd. said: 有入

at 2024-01-15 07:28, Support Team said: 提示是提示你沒有入

at 2024-01-15 07:28, Support Team said: 至少要入1行

at 2024-01-15 07:34, Innovation Team Co. Ltd. said: 第1張save到，但開第二張時又跟舊的排序，沒有跟我的

at 2024-01-15 07:39, Support Team said: 請再試試，我們試不到有這樣的情況，請參考上面提供的screen recording

2024-01-15-Chat transcript on hk1.coweasy.com started on Mond-0034.json

at 2024-01-15 07:29, Iwona Wessels. said: I wanna ask about the multi currency

at 2024-01-15 07:31, Iwona Wessels. said: will the foreign currency automatically sync with the year end date?

at 2024-01-15 07:31, Support Team said: no

at 2024-01-15 07:32, Support Team said: user may use this report to adjust when needed

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/067df02cbeeaf72230d09d64d7b326572705b555/2024-01-15_15-31-41-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

at 2024-01-15 07:32, Iwona Wessels. said: so whats the point of synchronizing foregin currency rate?

at 2024-01-15 07:33, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e5f5903ee3a53441bca5addc49a8d1b63b1eab7/2024-01-15_15-33-16-Invoice_(Customers)_-_Google_Chrome.png

at 2024-01-15 08:07, Iwona Wessels. said: why couldnt i amend the currency rate in the adjustment section?

at 2024-01-15 08:09, Support Team said: it is not designed to be modified

at 2024-01-15 08:09, Support Team said: if user need to input a different rate

at 2024-01-15 08:09, Support Team said: user can input adjustment in accountant input

at 2024-01-15 08:09, Iwona Wessels. said: so whats the purpose of synchronizong the rate?

at 2024-01-15 08:10, Iwona Wessels. said: was it for real time update on the currency rate?

at 2024-01-15 08:10, Support Team said: auto set rate by bill date:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/780cb80c5aab7d863eb5950ebee86f744501f5b8/%E5%9C%96%E7%89%87.png

at 2024-01-15 08:11, Iwona Wessels. said: what about the accouting input?

at 2024-01-15 08:13, Iwona Wessels. said: I was inputting the transactions and the exchange rate keeps fluctuating

at 2024-01-15 08:15, Support Team said: use this report to adjust when needed

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c99ec937c237cc209d33c9cd4359204d054f0f16/%E5%9C%96%E7%89%87.png

at 2024-01-15 08:15, Support Team said: or input adjustment directly in accountant input

at 2024-01-15 08:15, Iwona Wessels. said: but u said it's not meant for adjustment...

at 2024-01-15 08:16, Support Team said: it is for adjustment, but the rate cannot be modified

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8a40c91424ed5031c92740aaa4b389689e4dd69c/%E5%9C%96%E7%89%87.png

at 2024-01-15 08:17, Iwona Wessels. said: so how do i adjust then..?

at 2024-01-15 08:17, Support Team said: input adjustment directly in accountant input

at 2024-01-15 08:17, Support Team said: debit credit accounts directlky

at 2024-01-15 08:17, Support Team said: debit credit accounts directly

at 2024-01-15 08:18, Iwona Wessels. said: u mean input the currency rate manually in the accountant input?

at 2024-01-15 08:19, Support Team said: input debit credit to adjust

2024-01-15-Chat transcript on hk1.coweasy.com started on Mond-3871.json

at 2024-01-15 06:43, Innovation Team Co. Ltd. said: 公司另一戶口一直用的INV NO 都沒問題，但今天突然由IN開始的invoice變了PO開始

at 2024-01-15 06:51, Support Team said: 如用戶開新單更改了編號，儲存發票之後，編號會自動產生

2024-01-16-Chat transcript on galaxy.coweasy.com started on T-0035.json

at 2024-01-16 04:41, Admin. said: 在input voucher, 按tab 或 enter跳下一行時, 會出現"saving"這字眼, 然後便不能儲存該voucher,請問是甚麼原因

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65a60868a3c8d40bf905ad1f/v/3e402fba0951155bc2a2613d0bdc4ddf453db429/image.png

at 2024-01-16 04:45, Support Team said: 我們試過試不到這個情況

at 2024-01-16 04:45, Support Team said: 請使用其他瀏覽器試試

at 2024-01-16 04:46, Admin. said: 昨天至今, 凡打voucher便出現這請況

at 2024-01-16 04:46, Admin. said: 好的, 我試試用其他瀏覽器

2024-01-16-Chat transcript on hk1.coweasy.com started on Tues-0036.json

at 2024-01-16 02:17, Wendy. said: 請問銷售同事可否找單一客戶結欠總金額?有否月結單之類?

at 2024-01-16 03:07, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/25bcbdc45651d5fe79d3d971943e34464923c63b/2024-01-16_11-07-30-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

2024-01-16-Chat transcript on hk1.coweasy.com started on Tues-0037.json

at 2024-01-16 07:49, john. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65a6310da3c8d40bf90f3843/v/a006113822535c8f351f76f91e8ca17def4932eb/WhatsApp_%E5%9C%96%E7%89%872024-01-1615.44.54_cbaa156b.jpg

at 2024-01-16 07:49, john. said: 模版4 顯示唔出折扣率

at 2024-01-16 07:50, john. said: 同埋公司email

at 2024-01-16 07:52, Support Team said: 每個預設模板的樣式都不同，顯示的內容也有不同

at 2024-01-16 07:52, Support Team said: 如需修改樣式，請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2024-01-16 07:53, john. said: 如購買你們可幫忙修改返?

at 2024-01-16 07:54, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75af977ffebc529b6adc0631cb044cdb0a63b782/2024-01-16_15-54-31-%E8%A8%82%E8%B3%BC_-_Google_Chrome.png

at 2024-01-16 07:55, john. said: 但這是你們自帶的模版冇完善

at 2024-01-16 07:56, Support Team said: 如需修改樣式，請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2024-01-16-Chat transcript on hk1.coweasy.com started on Tues-0038.json

at 2024-01-16 09:30, admin@masswinning.com. said: 如果要知道任何一個產品每月/ 每年銷售數量, 在哪裡找到數據

at 2024-01-16 09:32, Support Team said: 銷售依庫存

at 2024-01-16 09:35, admin@masswinning.com. said: 銷售依庫存 (加權平均)? 銷售依庫存 (先進先出) ?

at 2024-01-16 09:37, Support Team said: 根據用戶需要選擇

at 2024-01-16 09:44, admin@masswinning.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65a64221a3c8d40bf973928b/v/4aede6b23ecd4114f51cd4489b79c827834f8391/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-01-16_17.43.29.png

at 2024-01-16 09:44, admin@masswinning.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65a64221a3c8d40bf973928b/v/9b21bce4c7552438ff6e7ad0625306eb9f286a7f/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-01-16_17.43.52.png

at 2024-01-16 09:44, admin@masswinning.com. said: 選擇W09M4A, 但係冇數據

at 2024-01-16 09:46, Support Team said: 試試選少一些條件

at 2024-01-16 09:52, admin@masswinning.com. said: 只係選W09M4A, 其它已經自動出所有

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65a64221a3c8d40bf973928b/v/7dbb2fa1757ee0aaafd8040441b81b2c28360243/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-01-16_17.51.08.png

at 2024-01-16 09:52, admin@masswinning.com. said: 都係冇數據

at 2024-01-16 09:54, Support Team said: 不要選供應商

at 2024-01-16 09:56, admin@masswinning.com. said: 睇到, 唔該哂

2024-01-17-Chat transcript on hk1.coweasy.com started on Wedn-0039.json

at 2024-01-17 04:42, admin@masswinning.com. said: 如果要每月/ 每年數據, 任何一個客戶任何一個產品, 哪裡找

at 2024-01-17 04:44, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ad1bf380a087aed38408db483b70bae49e69d2bb/2024-01-17_12-44-33-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-01-17 04:48, admin@masswinning.com. said: 但係睇唔到數量

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65a7594ba3c8d40bf92db912/v/fd51e7d6de1094f1daa9310788cf990135a8c5b8/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-01-17_12.47.54.png

at 2024-01-17 04:49, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/793ee4a0041af0fc43bcfae22e7d3a3c70ad99e3/2024-01-17_12-49-47-%E6%AF%8F%E6%9C%88%E9%8A%B7%E5%94%AE_-_%E5%BA%AB%E5%AD%98_%E5%AE%A2%E6%88%B6_-_Google_Chrome.png

at 2024-01-17 04:50, admin@masswinning.com. said: 睇到,唔該唒

2024-01-17-Chat transcript on hk1.coweasy.com started on Wedn-0042.json

at 2024-01-17 09:43, Iwona Wessels. said: where do i adjust for gain loss as per year end for foreign currency exchange?

at 2024-01-17 09:44, Support Team said: accountant input, input debit credit entries to do ajustment

2024-01-17-Chat transcript on hk2.coweasy.com started on Wedn-0040.json

at 2024-01-17 05:16, STEVEN NG. said: 我想開賬單, 是不是一定要先入報價單?

at 2024-01-17 05:21, Support Team said: 可不入報價單，直接入發票

at 2024-01-17 05:22, STEVEN NG. said: 賬單是可以直接開, 事前什麼都不輸入是嗎?

at 2024-01-17 05:22, Support Team said: 可以

2024-01-17-Chat transcript on www.coweasy.com started on Wedn-0041.json

at 2024-01-17 05:17, jkac. said: can't perform data input

at 2024-01-17 05:17, jkac. said: continue to show saving

at 2024-01-17 05:18, jkac. said: no matter new transaction entry or amend

at 2024-01-17 05:19, jkac. said: Saving.....

at 2024-01-17 05:22, Support Team said: 個別瀏覽器擴充功能會注入代碼來做Coin Ming或其他目的, 該代碼可能會影響系統功能, 可以逐一停用瀏覽器擴充功能, 試試有沒有問題

at 2024-01-17 05:22, Support Team said: 或者使用其他瀏覽器, 試試有沒有同樣問題

at 2024-01-17 05:24, jkac. said: not understand

at 2024-01-17 05:24, jkac. said: i use chrome

at 2024-01-17 05:26, Support Team said: please try to disable browser extensions one by one

at 2024-01-17 05:26, Support Team said: to check which onecause the problem

at 2024-01-17 05:26, jkac. said: i open nothing, just coweasy

at 2024-01-17 05:26, Support Team said: browser extensions

at 2024-01-17 05:27, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8031ce0288496dd95568df844e97b31d97b97ea5/2024-01-17_11-38-54-Extensions_-_Google_Chrome.png

at 2024-01-17 05:27, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2ec81fc77ac2d4849f6d653a25b5d69dd43fe622/2024-01-17_11-39-11-Extensions_-_Google_Chrome.png

2024-01-18-Chat transcript on hk1.coweasy.com started on Thur-0043.json

at 2024-01-18 02:02, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65a87f8aa3c8d40bf97ba7e3/v/ae540cd42a3ee4604d2ec7605b05e268f7d52351/image.png

at 2024-01-18 02:03, matrixmiji.fin@gmail.com. said: 點樣修改公司名及地址

at 2024-01-18 02:09, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d519d987952387965c28306191f6d3c14a7a0bef/-49-01-%E4%B8%BB%E9%A0%81.png

2024-01-18-Chat transcript on hk1.coweasy.com started on Thur-0044.json

at 2024-01-18 04:50, admin@masswinning.com. said: 送貨地址，如果是一次性，可唔可以出完發票及送貨單之後取消系統記錄

at 2024-01-18 04:51, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/07acff73363948045b76abbbd13986828b07a617/2024-01-18_12-51-23-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

2024-01-19-Chat transcript on hk1.coweasy.com started on Frid-0046.json

at 2024-01-19 02:41, Innovation Team Co. Ltd. said: 請問export quotation 時，excel 裡看不到quotation 的status

at 2024-01-19 02:43, Support Team said: 匯出匯入暫無這欄

at 2024-01-19 02:44, Support Team said: 這欄只可在系統頁面查看或更改

at 2024-01-19 02:44, Innovation Team Co. Ltd. said: 有沒有其他方法

at 2024-01-19 02:44, Support Team said: 這欄只可在系統頁面查看或更改

2024-01-19-Chat transcript on hk1.coweasy.com started on Frid-0047.json

at 2024-01-19 04:25, Wendy. said: 昨天入帳2023年9月6日,EP由001至026, 但今天查看只有022至026, 其餘001至021消失了, 請問什麼原因, 可找回紀錄嗎?

at 2024-01-19 04:32, Wendy. said:
https://tawk.link/59c4a0df4854b82732ff17d4/vc/65a9e4d0a3c8d40bf9eff2d5/v/9894020d710c87f05394c9cfabad832913ebc56d/Question_(Coweasy).docx

at 2024-01-19 04:35, Support Team said: 根據操作紀錄，並無相關操作：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7afac789f3f92cb1f648afff1c49ce3aa7e401ce/2024-01-19_12-35-21-638412617423203599.xlsx_-_Google_Sheets_-_Google_C.png

at 2024-01-19 04:39, Wendy. said: 我可在何處找回紀錄?

at 2024-01-19 04:39, Support Team said: 所有輸入，都可以在主頁右側報表/紀錄欄對應的紀錄查找，在紀錄可查看/修改/刪除

2024-01-19-Chat transcript on hk1.coweasy.com started on Frid-0048.json

at 2024-01-19 06:33, mw2005warranty@gmail.com. said: I've imported this table. From where or which report I can get it back?

at 2024-01-19 06:33, mw2005warranty@gmail.com. said:
https://tawk.link/59c4a0df4854b82732ff17d4/vc/65aa0b42a3c8d40bf9c8cb32/v/658b2a2789b1d0ade3a2dcf1cdc1be4a2c064c63/DirectorIO_V5_(1).xls

at 2024-01-19 06:33, Support Team said: 所有輸入，都可以在主頁右側報表/紀錄欄對應的紀錄查找，在紀錄可查看/修改/刪除

at 2024-01-19 06:38, mw2005warranty@gmail.com. said: Transactions summary？

at 2024-01-19 06:43, Support Team said: All inputs can be found in the corresponding list on the right side of the mainpage. In the list, you can view, modify, or delete them. For example, if you input an invoice, you can find it in the invoice list. Other bills are same. What did you input go to what list to search.

at 2024-01-19 06:45, mw2005warranty@gmail.com. said: I've input the details on the Director Pay/ Collect profile, and imported the details. But on the right side of the page, I can't find this column.

at 2024-01-19 06:46, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d6aedd0755748b7a0c6a9f06950c919f49d1f63/2024-01-19_14-46-30-(Main_Page)_Accounting_-_Google_Chrome.png

2024-01-19-Chat transcript on hk1.coweasy.com started on Frid-0049.json

at 2024-01-19 08:58, Blue Chung. said: pls help me to set the system in chinese version as a deflaut setting

at 2024-01-19 08:59, Blue Chung. said: i found out that it will change to eng version sometime

at 2024-01-19 09:00, Support Team said: The system does not have default language settings; it entirely depends on the user's selection.

2024-01-22-Chat transcript on hk1.coweasy.com started on Mond-0051.json

at 2024-01-22 08:57, Iwona Wessels. said: hi why are my entries all rounded to integers?

at 2024-01-22 08:58, Iwona Wessels. said: when exported to excel

at 2024-01-22 09:03, Support Team said: waht export?

2024-01-22-Chat transcript on hk2.coweasy.com started on Mond-0050.json

at 2024-01-22 06:50, STEVEN NG. said: 我想問賬單, 金額是要進位的,

at 2024-01-22 06:50, STEVEN NG. said: 我想問要如何做?

at 2024-01-22 06:50, STEVEN NG. said: 金額: HKD 9960.66 , 我想改為 HKD 9960.70

at 2024-01-22 06:52, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2024-01-22 06:53, STEVEN NG. said: 我不是要修改樣式

at 2024-01-22 06:53, STEVEN NG. said: 我要改發票金額

at 2024-01-22 06:53, Support Team said: 加1行調整

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d223c5416b66c788b0821049c746757ed55aa483/-32-13-%E9%81%8B%E8%B2%BB.png

2024-01-23-Chat transcript on coweasy.com started on Tuesday,-0052.json

at 2024-01-23 02:36, mw2005warranty@gmail.com. said: Please advise how come no warning on the sales qty, although I've input (Less than sales qty alert For Sales)?

at 2024-01-23 02:48, Support Team said: we have tested and cannot find such problem

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/748668f1f72f8779d1ecf56c9f0cc1792b16d189/2024-01-23_10-47-32-%E5%BA%AB%E5%AD%98_-_Google_Chrome.gif

at 2024-01-23 02:54, mw2005warranty@gmail.com. said: Yesterday when we issued the invoice with the product (which with no stock), alert showed when we input the Qty. column, but today no such alert.... does this alert only show once ?

at 2024-01-23 03:04, Support Team said: no

at 2024-01-23 03:12, mw2005warranty@gmail.com. said: W07M4A should be out of stock, but when I issued the invoice, still marked transaction OK.....

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65af1fc2a3c8d40bf96df787/v/ff239eb2ad4ee65bf980b4c47a39c8e44bfe9301/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-01-23_110747.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65af1fc2a3c8d40bf96df787/v/a88c788accb01c601f41518b364856ad5bf9a82f/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-01-23_110850.png

at 2024-01-23 03:23, Support Team said: we cannot find such problem

at 2024-01-23 03:23, Support Team said: you may check the stock setting again

at 2024-01-23 03:24, Support Team said: or check if browser prevent alert dialog showup, you may restart browser and try again

2024-01-23-Chat transcript on hk1.coweasy.com started on Tues-0053.json

at 2024-01-23 04:01, admin@masswinning.com. said: 說明 2 資料, 冇係採購訂單顯示

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65af334ca3c8d40bf97bf2e7/v/c39a163a4d80120ae3e1dd847adef7ca0dbedbc2/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-01-23_11.58.25.png

at 2024-01-23 04:04, Support Team said: according to your requirements, this field is for Supplier No.

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1741dbc52623f43f03942f2297b47cf27cc1350e/%E5%9C%96%E7%89%87.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/484d647c4bb5c5ec4268b5f5e9a42ed0cf36ccb0/2024-01-23_12-04-00-Inv.mrt_-_Designer.png

at 2024-01-23 04:13, admin@masswinning.com. said:
https://tawk.link/59c4a0df4854b82732ff17d4/vc/65af334ca3c8d40bf97bf2e7/v/1a4fa6fe650bedf922ad5638740fc6fcf5f89fd9/CCF_001630.pdf

at 2024-01-23 04:14, admin@masswinning.com. said: 最下面冇顯示 chop

2024-01-23-Chat transcript on hk1.coweasy.com started on Tues-0055.json

at 2024-01-23 10:01, Innovation Team Co. Ltd. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65af8e05a3c8d40bf9dbc0fa/v/8be832f003a8586ce6c26e6833a7a35599239ac9/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-01-23_020028.png

at 2024-01-23 10:02, Innovation Team Co. Ltd. said: Account Payable 為何無法增加多項

at 2024-01-23 10:04, Support Team said: 只允許1個，不可以刪除或新增

2024-01-24-Chat transcript on hk1.coweasy.com started on Wedn-0059.json

at 2024-01-24 07:41, admin@masswinning.com. said: 在哪裡可以改字體

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65b0b898a3c8d40bf9b18430/v/789687352ec0fc986cd88fad0a76781b39b18b28/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-01-24_15.41.01.png

at 2024-01-24 07:42, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2024-01-24-Chat transcript on hk2.coweasy.com started on Wedn-0057.json

at 2024-01-24 04:38, STEVEN NG. said: 我想問一張妥賬單, 之前那票貨有成本單要入, 我如果分別入, 那我就看不到那一票貨的盈虧

at 2024-01-24 04:39, STEVEN NG. said: 請問我要如何做才可以看到那一票貨的盈餘?

at 2024-01-24 04:48, Support Team said: 系統不支持單一發票成本利潤

at 2024-01-24 04:49, Support Team said: 發票各產品成品利潤可查看銷售依庫存報表

at 2024-01-24 04:55, STEVEN NG. said: 那就是一定要分開囉,

at 2024-01-24 04:55, STEVEN NG. said: 只可以睇到所有貨物的總收入同總成本,

at 2024-01-24 04:55, STEVEN NG. said: 不可以按每票貨物的收入及成本去看囉?

at 2024-01-24 04:58, Support Team said: 暫無這個功能如果用戶需要對個別功能進行優化，請提供具體需求，我們會轉交給開發同事報價處理用戶也可以直接聯絡 WhatsApp 85298883995 提供需求查詢報價

at 2024-01-24 04:58, STEVEN NG. said: 嗯, 明白啦, 謝謝.

at 2024-01-24 04:59, STEVEN NG. said: 開賬單就去發票出貨, 入成本單就去採購單(收貨) 是嗎?

at 2024-01-24 05:00, Support Team said: 成本，系統會自動根據採購單的數量單價計算

at 2024-01-24 05:16, STEVEN NG. said: 我是直接入金額

at 2024-01-24 05:16, STEVEN NG. said: 即成本金額可能由幾組數計出來, 但我只會入總金額

at 2024-01-24 05:20, Support Team said: 系統只計算產品成本，只以數量單價計算

at 2024-01-24 05:21, STEVEN NG. said: 你是說我一定要一項一項去入?

at 2024-01-24 05:22, Support Team said: 產品要入明細才計算到成本

at 2024-01-24 05:25, STEVEN NG. said: 其實真係唔係好明白你說什麼.........

at 2024-01-24 05:26, STEVEN NG. said: 入成本單就去採購單(收貨) 那兒入是嗎?

at 2024-01-24 05:26, Support Team said: 產品採入購單收貨要輸入明細才會計算成本

at 2024-01-24 05:26, STEVEN NG. said: 我想入COST

at 2024-01-24 05:27, STEVEN NG. said: 我公司是做空運的, 不是買產品的,

at 2024-01-24 05:27, STEVEN NG. said: 我只需要開賬單及入成本

at 2024-01-24 05:27, STEVEN NG. said: 我只想知道入COST是不是去採購單(收貨) 那兒入對了?

at 2024-01-24 05:28, Support Team said: 是

at 2024-01-24 05:28, Support Team said: 這個情況只可查看損益表

at 2024-01-24 05:29, Support Team said: 無產品銷售，並無產品成本，不應查看銷售依庫存報表

2024-01-24-Chat transcript on hk2.coweasy.com started on Wedn-0060.json

at 2024-01-24 07:57, STEVEN NG. said: 房

at 2024-01-24 07:58, STEVEN NG. said: 成本在哪裡輸入

at 2024-01-24 07:58, STEVEN NG. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65b0c18ca3c8d40bf9df2187/v/846e9e89cb84903cb572d6691b4ef4308aaa014a/Screenshot_2024-01-24-15-55-21-524_com.android.chrome.jpg

at 2024-01-24 07:58, STEVEN NG. said: FIFO

at 2024-01-24 07:59, Support Team said: 產品採入購單收貨要輸入明細才會計算成本無產品銷售並無產品成本，不應查看銷售依庫存報表這個情況只可查看損益表

at 2024-01-24 08:01, STEVEN NG. said: 在哪裏找到損益表?

at 2024-01-24 08:01, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93b009607ec518efb5f4cd54fd370f3c7a068206/2024-01-24_16-01-29-(%E4%B8%BB%E9%A0%81)_%E6%9C%83%E8%A8%88_-_Google_Chrome.png

2024-01-24-Chat transcript on hk2.coweasy.com started on Wedn-0061.json

at 2024-01-24 08:05, MISS LEE. said: csv file 不能滙入

at 2024-01-24 08:06, Support Team said: 怎樣不能匯入？

at 2024-01-24 08:21, MISS LEE. said: 這是否合格式之文件
https://tawk.link/59c4a0df4854b82732ff17d4/vc/65b0c4baa3c8d40bf94bb9af/v/296e15d1f05a6bd4ab9870bd74c3ba9778cb0642/SFY_BOC_CURRENT_6179_%E8%B3%AC%E6%88%B6%E4%BA%A4%E6%98%93%E7%B4%80%E9%8C%84_20230729-20231231_current.csv

at 2024-01-24 08:21, MISS LEE. said: 在銀行滙出來

at 2024-01-24 08:23, Support Team said: 請根據步驟下載

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15e6b1a012abba597985b0ea578e5d8e42243696/2024-01-24_16-23-14-%E9%8A%80%E8%A1%8C%E6%9C%88%E7%B5%90%E5%96%AE%E8%BC%B8%E5%85%A5_-_Google_Chrome.png

at 2024-01-24 08:26, MISS LEE. said: 就是跟這個做.

at 2024-01-24 08:30, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a69f4a07dd7a98932f5b096e039496c50386d4c6/2024-01-24_16-30-10-%E9%8A%80%E8%A1%8C%E6%9C%88%E7%B5%90%E5%96%AE%E8%BC%B8%E5%85%A5_-_Google_Chrome.png

at 2024-01-24 08:34, MISS LEE. said: 邊度有1000個

at 2024-01-24 08:35, MISS LEE. said: excel, 手動日期都唔得, 是否手改每個格式.

at 2024-01-24 08:35, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/29b293cbe5de4c1546ccca08119059e9d8178c6e/2024-01-24_16-35-31-SFY_BOC_CURRENT_6179_%E8%B3%AC%E6%88%B6%E4%BA%A4%E6%98%93%E7%B4%80%E9%8C%84_20230729-20231231_curr.png

2024-01-25-Chat transcript on hk1.coweasy.com started on Thur-0062.json

at 2024-01-25 02:21, info@wachi.com.hk. said: Invoice WP6314 系統通知已存左, 但找不到???

at 2024-01-25 02:24, Support Team said: 在其他紀錄看看是否其他單據用了這個編號紀錄的日期範圍選大些搜尋如有啟用審批功能看看審批紀錄有沒有，或者看看廢單紀錄有沒有

at 2024-01-25 02:25, info@wachi.com.hk. said: 搜索範圍由 1/5/2023 至 25/1/2024都無

at 2024-01-25 02:26, Support Team said: 在其他紀錄看看是否其他單據用了這個編號紀錄的日期範圍選大些搜尋如有啟用審批功能看看審批紀錄有沒有，或者看看廢單紀錄有沒有

at 2024-01-25 02:26, info@wachi.com.hk. said: 正常唔會要我左摷左摷先搵到?

at 2024-01-25 02:27, info@wachi.com.hk. said: 你唔好 AI 回覆, 唔該!

at 2024-01-25 02:28, Support Team said: 我們不會access用戶資料幫用戶找單據

at 2024-01-25 02:29, Support Team said: 或者你的時間範圍選大些試試

at 2024-01-25 02:29, info@wachi.com.hk. said: 舍系統有問題, 唔止一樣, 我通知你, 向你地請教點樣做到我想到既野, 唔你要你摷!:japanese_ogre:

at 2024-01-25 02:29, Support Team said: 或者你的時間範圍選大些試試

at 2024-01-25 02:30, Support Team said: 在其他紀錄看看是否其他單據用了這個編號紀錄的日期範圍選大些搜尋如有啟用審批功能看看審批紀錄有沒有，或者看看廢單紀錄有沒有

at 2024-01-25 02:31, info@wachi.com.hk. said: 公司由 1/8/2023 使用系統, 但要輸入返前幾個月既事, 你話我應該由幾時開始搜索?

at 2024-01-25 02:32, info@wachi.com.hk. said: 唔好再覆我果句垃圾:smiling_imp:

at 2024-01-25 02:32, Support Team said: 這些方法你試過未？在其他紀錄看看是否其他單據用了這個編號紀錄的日期範圍選大些搜尋如有啟用審批功能看看審批紀錄有沒有，或者看看廢單紀錄有沒有

at 2024-01-25 02:32, info@wachi.com.hk. said: 你不如好覆

at 2024-01-25 02:33, Support Team said: 咁你試下：在其他紀錄看看是否其他單據用了這個編號

at 2024-01-25 02:33, info@wachi.com.hk. said: 有就唔煩你, 知無?

at 2024-01-25 02:34, Support Team said: 用戶找不到單據，有可能在其他單據使用了編號：可以在其他紀錄看看有沒有

at 2024-01-25 02:34, info@wachi.com.hk. said: 停!, 唔好再講, 系統唔得, 就係咁多!

at 2024-01-25 02:34, info@wachi.com.hk. said: SUPPORT TEAM 唔可以 SUPPORT

at 2024-01-25 02:34, Support Team said: 用戶找不到單據，有可能在入單選錯時間：可以在紀錄的日期範圍選大些搜尋

2024-01-25-Chat transcript on hk1.coweasy.com started on Thur-0063.json

at 2024-01-25 03:48, Wendy. said: 但我輸入後有查看過紀錄, 儲存後才列印出來15:05入帳紀錄.pdf (606.9KB)

at 2024-01-25 03:50, Wendy. said: 問題還未解決

at 2024-01-25 03:51, Support Team said: 根據操作紀錄，這些付款是在刪除支出時一併刪除了

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/13fbaf9a87047e1c59ec0c34514667953ed66cad/2024-01-25_11-51-20-638416217693338155.xlsx_-_Google_Sheets_-_Google_C.png

at 2024-01-25 03:54, Support Team said: 刪除支出，如已有輸入付款，會提示，確認會全部刪除：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/89d3273c56688a4ace0d3e8e91f1e5ef585611d4/2024-01-25_11-53-14-List_Payroll_Expense_-_Google_Chrome.png

at 2024-01-25 03:57, Wendy. said: 但我完全没有刪除,在何處查到刪除紀錄及何人刪除?

at 2024-01-25 03:58, Support Team said: 用戶不能查看刪除後的紀錄，請參考：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/295759f704da2da4840df8e9b777ecfbddeea1d1/%E5%9C%96%E7%89%87.png

at 2024-01-25 05:07, Wendy. said: 如果想開一組別SG010,在何處開?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65b1c37da3c8d40bf93659fa/v/4f460cd997019a9055396e7e5d3e7314eb2e9835/image.png

at 2024-01-25 05:10, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/711ed3c0cda15827d8160fee1b1c6a86ceb542d2/2024-01-25_13-10-35-Staff_Vendor_-_Google_Chrome.png

2024-01-26-Chat transcript on hk1.coweasy.com started on Frid-0067.json

at 2024-01-26 04:13, marketing@wachi.com.hk. said: 問題出現 Inv2311023之前打了發票，因有錢番，發現冇左！找回之前儲存的pdf 記錄，再入過！我見發票紀錄中每項有一個红色 X，如不小心被click, 在可處找回被删記錄？？？能否知道誰操作員唔入取消？

at 2024-01-26 04:17, Support Team said: 刪除需按確認，刪除後不能復原

at 2024-01-26 04:17, marketing@wachi.com.hk. said: 能否知道誰操作員唔入取消？

at 2024-01-26 04:19, marketing@wachi.com.hk. said: 紅色交叉隔離鎖頭有咩用？

at 2024-01-26 04:21, Support Team said: 在紀錄可按操作員查看操作紀錄，但單據刪除後不會再出現在紀錄

at 2024-01-26 04:21, Support Team said: 鎖定單據

2024-01-26-Chat transcript on hk1.coweasy.com started on Frid-0068.json

at 2024-01-26 04:23, marketing@wachi.com.hk. said: 我同你既對話內容每次 log out 就無了，如何找回

at 2024-01-26 04:25, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1f928df65a440c3a412d53977e8fff53849b0612/2024-01-26_12-24-54-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-01-26 04:29, marketing@wachi.com.hk. said: 能否知道誰操作員唔入取消？紅色交叉隔離鎖頭有咩用？

at 2024-01-26 04:30, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dea7fadefc214de0061ff77dc5825a992d47e371/%E5%9C%96%E7%89%87.png

at 2024-01-26 04:32, marketing@wachi.com.hk. said: 教我如何鎖定記錄

at 2024-01-26 04:33, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/26614985bdf06331faaa1845f6585ca904dba92e/2024-01-26_12-33-19-%E7%B4%80%E9%8C%84_%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-01-26 04:36, marketing@wachi.com.hk. said: 已click鎖頭下面見唔到有個踢

at 2024-01-26 04:37, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/30dec6fcf2470361be5082f48218f54d576f8728/%E5%9C%96%E7%89%87.png

at 2024-01-26 04:37, marketing@wachi.com.hk. said: 能否知道誰操作員唔入取消？

at 2024-01-26 04:38, marketing@wachi.com.hk. said: resend ,已click鎖頭下面見唔到有個踢

at 2024-01-26 04:38, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e19e21e01d47e0fc6c5cf46c9621ff69ff5fd223/%E5%9C%96%E7%89%87.png

at 2024-01-26 04:44, marketing@wachi.com.hk. said: 我自己是管理員但我不能再鎖頭下click ?

at 2024-01-26 04:46, Support Team said: 請看看是否用admin登入

at 2024-01-26 04:53, marketing@wachi.com.hk. said: 用marketing 登入, 用marketing 操作員, can not click 鎖頭

at 2024-01-26 04:57, marketing@wachi.com.hk. said: can not click 鎖頭

at 2024-01-26 04:57, marketing@wachi.com.hk. said: even i use Marketing log in

at 2024-01-26 04:58, Support Team said: marketing 是admin用戶？

at 2024-01-26 05:05, marketing@wachi.com.hk. said: 用戶marketing, 操作員marketing, same person, can not click鎖頭

at 2024-01-26 05:05, Support Team said: 請使用admin登入

at 2024-01-26 05:06, marketing@wachi.com.hk. said: 用戶Admin, 操作員Admin , same person, can not click鎖頭, same same

at 2024-01-26 05:06, marketing@wachi.com.hk. said: can not click鎖頭

at 2024-01-26 05:07, Support Team said: 即是這個登入不是admin

at 2024-01-26 05:07, Support Team said: 請使用admin登入

2024-01-26-Chat transcript on hk1.coweasy.com started on Frid-0070.json

at 2024-01-26 08:25, Billy Wong. said: Recently discovered some transactions deleted, can we check who delete it? If user can not check it, can Administrator can check it or not?

at 2024-01-26 08:25, Support Team said: no

at 2024-01-26 08:25, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b8d2679d62efd7595b129af13e5a4dcb50118f7/%E5%9C%96%E7%89%87.png

at 2024-01-26 08:26, Billy Wong. said: user & administrator can not check the deleted records?

at 2024-01-26 08:26, Support Team said: no

2024-01-26-Chat transcript on www.coweasy.com started on Frid-0065.json

at 2024-01-26 02:16, V1706235201193510 said: Do you have any about the function to handle consignment stock to customer?

at 2024-01-26 02:16, Support Team said: yes

at 2024-01-26 02:18, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/599de3e9aef578df664db800ded1b2bd3a178f0d/2024-01-26_10-18-23-CowEasy_Pricing_and_Features_-_Google_Chrome.png

at 2024-01-26 02:20, V1706235201193510 said: great! may I have any link or sheet to for my study to get more understanding ?

at 2024-01-26 02:21, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c53e6259809d92c3cf6d50abcb33de5011198894/2024-01-26_10-20-58-1_new_message_-_Google_Chrome.png

2024-01-26-Chat transcript on www.coweasy.com started on Frid-0066.json

at 2024-01-26 03:30, STEVEN NG. said: 發票金額HKD 784.56, 我想改為784.60

at 2024-01-26 03:30, STEVEN NG. said: 我想問如何改?

at 2024-01-26 03:32, Support Team said: 只修改給客戶的單據的顯示，可修改樣式，參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2024-01-26 03:32, Support Team said: 修改發票實際金額，加1行調整：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/800e85eac2bdeddc77c71131df1239eaafb4cfe7/%E5%9C%96%E7%89%87.png

at 2024-01-26 03:34, STEVEN NG. said: 我要調整那一行的金額呀

at 2024-01-26 03:34, STEVEN NG. said: 不是要加一行呀,

at 2024-01-26 03:34, STEVEN NG. said: 如果可以直接改金額

at 2024-01-26 03:35, Support Team said: 784.56,是直接輸入的？

at 2024-01-26 03:35, STEVEN NG. said: 不是呀,

at 2024-01-26 03:35, STEVEN NG. said: 都不可以直接輸入

at 2024-01-26 03:35, Support Team said: 要加1行調整

at 2024-01-26 03:35, STEVEN NG. said: 點加?

at 2024-01-26 03:35, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3140befaab0ca39c15b63068064eb107cd9c1af/%E5%9C%96%E7%89%87.png

at 2024-01-26 03:36, STEVEN NG. said: 我睇了, 唔明

at 2024-01-26 03:36, STEVEN NG. said: 我不是加金額

at 2024-01-26 03:36, STEVEN NG. said: 我要改金額

at 2024-01-26 03:37, Support Team said: 新增輸入行->選科目->入金額

at 2024-01-26 03:37, Support Team said: 加1行調整

2024-01-26-Chat transcript on www.coweasy.com started on Frid-0069.json

at 2024-01-26 05:24, Billy Wong. said: I would like to ask if someone delete sales invoices, can I see who delete these invoices?

at 2024-01-26 05:25, Support Team said: no

at 2024-01-26 05:25, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cd334eb7a918b9a8c0f928e05922d0c8a2a8546c/%E5%9C%96%E7%89%87.png

2024-01-29-Chat transcript on hk2.coweasy.com started on Mond-0071.json

at 2024-01-29 04:05, STEVEN NG. said: 成本單, 請問如何入USD 或 RMB

at 2024-01-29 04:05, STEVEN NG. said: 即個金額不轉為 HKD

at 2024-01-29 04:05, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2907ed2b8fe07a05fee4c0c0104d4e272a9aa279/_12-35-48-Dashboard.png

at 2024-01-29 04:06, STEVEN NG. said: 這個我知道

at 2024-01-29 04:06, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e971786578c3487a25adc08140e96b5439798d1e/2024-01-29_12-06-38-%E6%8E%A1%E8%B3%BC%E5%96%AE%EF%BC%88%E6%94%B6%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-01-29 04:09, STEVEN NG. said: 印statement是在那兒印?

at 2024-01-29 04:10, Support Team said: what statement

at 2024-01-29 04:10, STEVEN NG. said: 同一間公司, 我入了成本, 總共入了兩張, 會計想睇返我入左幾多張,

at 2024-01-29 04:10, STEVEN NG. said: 在那可以印 statement ?

at 2024-01-29 04:11, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/55aa1f0bbe2e98790dab3f1c9056f28dca06a620/2024-01-29_12-11-31-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-01-29 04:12, STEVEN NG. said: 是那一個?

at 2024-01-29 04:14, Support Team said: 或者你問問你會計要什麼

at 2024-01-29 04:14, Support Team said: 系統沒有報表叫“ statement “

at 2024-01-29 04:19, STEVEN NG. said: 每一個客人的成本月結單

at 2024-01-29 04:20, Support Team said: 沒有這樣的報表

at 2024-01-29 04:21, STEVEN NG. said: 我們給客人都伯月結的,

at 2024-01-29 04:22, Support Team said: 客戶只有銷售月結單

at 2024-01-29 04:22, STEVEN NG. said: 每個月會出一張月結單給客人, 讓客人知道這個月總共要付多小費用,

at 2024-01-29 04:22, Support Team said: 銷售月結單

at 2024-01-29 04:22, STEVEN NG. said: 而我們對行家都是月結,

at 2024-01-29 04:46, STEVEN NG. said: 請問銷售月結單如何出?

at 2024-01-29 04:47, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0f07654f961491dcc311d0187649a709c014eee0/2024-01-29_12-47-25-1_new_message_-_Google_Chrome.png

2024-01-30-Chat transcript on hk1.coweasy.com started on Tues-0073.json

at 2024-01-30 03:07, mw2005warranty@gmail.com. said: Good morning. Today I'd like to adjust our stock records, but unable retrieve the Stock Export Data sheet, please advise.

at 2024-01-30 03:42, Support Team said: export issuse is fixed, please check

at 2024-01-30 03:44, mw2005warranty@gmail.com. said: Can do now, thank you!

2024-01-30-Chat transcript on hk1.coweasy.com started on Tues-0078.json

at 2024-01-30 07:02, Cheng Vincent said: Hi Mary, we have a client curemtly useing Coweasy. They have several staff login in use. Recently there are some staff already resigned. They would like to remove some login and replace the new staff email address. Pls advise how to handle the user management change? or should we submit to Coweasy to handle?

at 2024-01-30 07:04, Support Team said: User -> disable or delete user

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f977e007dc7d20ec9c32d4fc39d453ca3314a022/2024-01-30_15-04-02-Dashboard_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3436a95d1656a508e0532917ced0b4be365f3b9/2024-01-30_15-04-14-%E7%94%A8%E6%88%B6%E7%AE%A1%E7%90%86_-_Google_Chrome.png

at 2024-01-30 07:06, Cheng Vincent said: how about change the registered email for new staff?

at 2024-01-30 07:06, Support Team said: no

at 2024-01-30 07:06, Support Team said: must delete resigned user

at 2024-01-30 07:06, Support Team said: then add new user

at 2024-01-30 07:07, Cheng Vincent said: but when add new user do they need to pay new subscrption fee?

at 2024-01-30 07:08, Cheng Vincent said: how to change the password?

at 2024-01-30 07:09, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49db84d006c865c1f4dc1a997f856614d0dd84be/2024-01-30_15-09-30-%E7%94%A8%E6%88%B6%E7%AE%A1%E7%90%86_-_Google_Chrome.gif

at 2024-01-30 07:10, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4023f3966068ee8d800501688dfb4169cecc70b0/2024-01-30_15-09-55-%E7%94%A8%E6%88%B6%E7%AE%A1%E7%90%86_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff2a4a5be4948bfe42ce7d223c71e614a6a2e776/2024-01-30_15-10-07-%E7%94%A8%E6%88%B6%E7%AE%A1%E7%90%86_-_Google_Chrome.png

2024-01-30-Chat transcript on hk2.coweasy.com started on Tues-0074.json

at 2024-01-30 04:15, STEVEN NG. said: 你好, 我在試用客戶... 如果我買了最普通的月費$289/年. 我想問下, 我如果有問題, 仍可以有免費在線支援服務嗎?

at 2024-01-30 04:16, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1201bcbc5cc22b2b4e3deaf2a47c989d43335424/%E5%9C%96%E7%89%87.png

at 2024-01-30 04:33, STEVEN NG. said: 升級支援每月幾錢?

at 2024-01-30 04:33, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7d18d3f48043e4bde7188887eeb685ffc86e2ca9/%E5%9C%96%E7%89%87.png

at 2024-01-30 04:35, STEVEN NG. said: 明白.

2024-01-30-Chat transcript on hk2.coweasy.com started on Tues-0075.json

at 2024-01-30 04:17, KAREN. said: 請問你是人工客服嗎?

at 2024-01-30 04:17, Support Team said: 是

at 2024-01-30 04:20, KAREN. said: 公司20年沒有營運,現在重新經營,請問公司設定的初始日期應該怎樣填

at 2024-01-30 04:20, KAREN. said: 是否填重新營運的日期

at 2024-01-30 04:20, Support Team said: 開始在系統輸入單據的日期

at 2024-01-30 04:21, KAREN. said: 凍結日期如何?

at 2024-01-30 04:22, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d9aebdf97120e3d824fc92dccd35ec37cc783c14/%E5%9C%96%E7%89%87.png

at 2024-01-30 04:24, KAREN. said: 大廈維修費用是否不能填在初始餘額?

at 2024-01-30 04:25, Support Team said: 請根據實際填寫

at 2024-01-30 04:27, KAREN. said: 請問價計傳票有什麼用?

at 2024-01-30 04:27, Support Team said: 你指什麼

at 2024-01-30 04:30, KAREN. said: 日日做裡面有會計,再入去有會計輸入,再入去有非會計人員輸入,裡面就是會計傳票

at 2024-01-30 04:31, Support Team said: 非會計人員輸入頁面，是會計人員輸入頁面的簡化

at 2024-01-30 04:32, Support Team said: 只可輸入1條借方和1條貸方

2024-01-30-Chat transcript on hk2.coweasy.com started on Tues-0079.json

at 2024-01-30 07:00, KAREN. said: 是否銀行月結單那邊入了董事代付的金額後,董事代付這邊就不要再入數?

at 2024-01-30 07:00, Support Team said: 是的

at 2024-01-30 07:01, KAREN. said: 但董事代款這邊入了,是否在銀行月結單那邊會顯示出來?

at 2024-01-30 07:01, Support Team said: 查看總分類帳

at 2024-01-30 07:02, KAREN. said: 即是兩邊選填都可對嗎?

at 2024-01-30 07:02, Support Team said: 是的

at 2024-01-30 07:03, KAREN. said: 明白,謝謝

2024-01-30-Chat transcript on www.coweasy.com started on Tues-0072.json

at 2024-01-30 02:44, Annie . said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65b86289a3c8d40bf9caa1ca/v/2df00142a97e9360531df3b2b624734b24abe496/image.png

at 2024-01-30 02:45, Annie . said: 突然出現這個

at 2024-01-30 02:45, Annie . said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65b86289a3c8d40bf9caa1ca/v/e3a8ab5b56925d2f3d33293250bb9f6135587e8e/image.png

at 2024-01-30 02:46, Annie . said: 按圖中的空白模板出現這個問題

at 2024-01-30 02:58, Annie . said: 有人嗎?

at 2024-01-30 03:13, Annie . said: 請問有人看到嗎?

at 2024-01-30 03:25, Annie . said: 會幾時有消息?

at 2024-01-30 03:26, Support Team said: 未清楚，同事還在檢查

at 2024-01-30 03:41, Support Team said: 同事回覆已修改，請試試

at 2024-01-30 03:44, Annie . said: 可以用了, 謝謝

2024-01-30-Chat transcript on www.coweasy.com started on Tues-0077.json

at 2024-01-30 05:12, Innovation Team Co. Ltd. said: 請問opening balance 怎樣import excel file 的資料

at 2024-01-30 05:13, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b15ec6b25d26bcdc2723750ccc06e408f5c66fc/2024-01-30_13-13-46-%E5%88%9D%E5%A7%8B%E9%A4%98%E9%A1%8D_-_Google_Chrome.png

at 2024-01-30 05:14, Innovation Team Co. Ltd. said: 按下去沒反應的

at 2024-01-30 05:15, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/377fc9171124343e0b079ea5fa8e73e3a43542fb/2024-01-30_13-15-04-%E5%88%9D%E5%A7%8B%E9%A4%98%E9%A1%8D_-_Google_Chrome.png

at 2024-01-30 05:16, Support Team said: 有提示不能更改opening的原因

at 2024-01-30 05:19, Innovation Team Co. Ltd. said: this date is before the freeze date and is not abailable

at 2024-01-30 05:20, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f5d6ad4302f3f6065dc9243968623a8b2bc7b65/-43-59-%E5%85%AC%E5%8F%B8%E8%A8%AD%E5%AE%9A.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1978a0de67545b5582bcdea1a72c0b8fb73503c/-49-01-%E4%B8%BB%E9%A0%81.png

at 2024-01-30 05:22, Innovation Team Co. Ltd. said: 我已set opening date is 1/1/2023 and the freeze date is on and before 31/12/2022

at 2024-01-30 05:22, Innovation Team Co. Ltd. said: 有錯誤嗎

at 2024-01-30 05:23, Support Team said: on and before will be freezed

at 2024-01-30 05:24, Innovation Team Co. Ltd. said: 應該怎樣set freeze date or 不用set

at 2024-01-30 05:25, Support Team said: your setting, on and before 31/12/2022 will be freezed

at 2024-01-30 05:26, Innovation Team Co. Ltd. said: 咁應該點set 至可以input opening balance

at 2024-01-30 05:27, Support Team said: before date of opening balance

at 2024-01-30 05:28, Innovation Team Co. Ltd. said: 用我公司為公例，opening date is 1/1/2023, 那如果定freeze date

at 2024-01-30 05:29, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e69c79e7e5c5fb8c08cc0a41d831e3d73c8f5246/2024-01-30_13-29-34-%E5%88%9D%E5%A7%8B%E9%A4%98%E9%A1%8D_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8bb012c8f4f1609618c66280390d016ab1ba2b7b/2024-01-30_13-29-48-%E5%85%AC%E5%8F%B8%E8%A8%AD%E5%AE%9A_-_Google_Chrome.png

2024-01-30-Chat transcript on www.coweasy.com started on Tues-0081.json

at 2024-01-30 08:55, V1706519785944190 said: 想問問會計雲有冇AR AP?

at 2024-01-30 08:55, V1706519785944190 said: Accrued expense ?

at 2024-01-30 08:56, Support Team said: 可在會計輸入頁面直接debit credit

at 2024-01-30 08:56, V1706519785944190 said: 係咪都出到audit 要用既report?

at 2024-01-30 08:56, Support Team said: 但沒有客戶/供應商的subledger

at 2024-01-30 08:57, Support Team said: 一般的財務報表都有

at 2024-01-30 08:57, V1706519785944190 said: 小企雲就有？

at 2024-01-30 08:57, Support Team said: 是的

at 2024-01-30 08:57, V1706519785944190 said: AR aging 會計雲沒有對嗎？

at 2024-01-30 08:57, Support Team said: 是的

2024-01-31-Chat transcript on hk1.coweasy.com started on Wedn-0084.json

at 2024-01-31 03:30, Innovation Team Co. Ltd. said: 如果input 了opening balance 的數到系統，是否就不能更改

at 2024-01-31 03:30, Support Team said: input 了opening balance 的數到系統你指什麼

at 2024-01-31 03:31, Support Team said: 有提示原因

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2ef9d5504bfe8cadc934aa89c430e29dc1092376/2024-01-30_13-15-04-%E5%88%9D%E5%A7%8B%E9%A4%98%E9%A1%8D_-_Google_Chrome.png

at 2024-01-31 03:32, Innovation Team Co. Ltd. said: 我export 了你們的excel, 填寫了去年audit 後的數據，

at 2024-01-31 03:33, Innovation Team Co. Ltd. said: 是否將那個excel input 入返opening balance 便可?

at 2024-01-31 03:33, Support Team said: 是

at 2024-01-31 03:34, Innovation Team Co. Ltd. said: 如果input後發現有錯該怎辦

at 2024-01-31 03:34, Support Team said: 改

at 2024-01-31 03:36, Innovation Team Co. Ltd. said: 是可收改的？

at 2024-01-31 03:36, Support Team said: 可以

at 2024-01-31 03:37, Innovation Team Co. Ltd. said: 是用重新input修改後的excel.,還是直接在系統更改?

at 2024-01-31 03:38, Support Team said: 都可以

2024-01-31-Chat transcript on hk2.coweasy.com started on Wedn-0083.json

at 2024-01-31 03:02, MISS LEE. said: 想請問, 邊個位罝可以做到用分店來入數.

at 2024-01-31 03:04, MISS LEE. said: 另如果現在sfy公司, 想用B公替sfy公司找數, 應如何入數? 謝謝.

at 2024-01-31 03:05, Support Team said: 分店：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac7ad3c39d75698164a214069a8608f371046aa8/%E5%9C%96%E7%89%87.png

at 2024-01-31 03:05, Support Team said: 付款科目選B的往來科目

at 2024-01-31 03:08, MISS LEE. said: 但是否用貴D plan, 都要另外加$

at 2024-01-31 03:10, Support Team said: 是的

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fbab2016fd3fc60e3ec7f7633d3aac8a96a14c45/%E5%9C%96%E7%89%87.png

2024-02-01-Chat transcript on hk2.coweasy.com started on Thur-0085.json

at 2024-02-01 02:16, STEVEN NG. said: if client is our customer and also is our supplier

at 2024-02-01 02:16, STEVEN NG. said: can print out a report all for transaction including purchase and sales?

at 2024-02-01 02:24, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/22932de46ed9da31e0c54215808c8b843e7c4b9e/2024-02-01_10-21-58-%E5%AE%A2%E6%88%B6_(CRM)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1bc56062e7d88cb796252a44a92719f95e4cee00/2024-02-01_10-23-37-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/74fc4961e962b73f4cb01878723325a10168af22/2024-02-01_10-24-10-%E5%AE%A2%E6%88%B6%E5%BE%80%E4%BE%86%E5%A0%B1%E8%A1%A8_-_Google_Chrome.png

2024-02-01-Chat transcript on hk2.coweasy.com started on Thur-0086.json

at 2024-02-01 02:49, KAREN. said: 請問所有關於董東的開支例如停車場隧道費之煩應該入那一細項?

at 2024-02-01 02:49, KAREN. said: *之類

at 2024-02-01 02:57, Support Team said: 關於董東的開支，例如停車場和隧道費，這些費用通常會被視為運輸費或行政費用。具體的分類會根據公司政策有所不同。以下是一些可能的細項：運輸費：這可能包括所有與公司運營相關的運輸成本，包括隧道費、停車費、汽油費等。行政費用：這可能包括所有日常營運的一般和行政費用，例如辦公室租金、電話費、以及停車和隧道費。這只是一般情況，具體的分類可能需要根據具體情況，公司政策和會計師的建議來確定。

at 2024-02-01 02:59, KAREN. said: 請問董事往來是入那一類的項目?

at 2024-02-01 03:00, Support Team said: 公司欠董事，或相反，的款項

at 2024-02-01 03:00, KAREN. said: 好的謝謝

2024-02-01-Chat transcript on hk2.coweasy.com started on Thur-0087.json

at 2024-02-01 07:41, Special Catering. said: 你好, 想問問有關多平台服務: 1. 無公司及用戶上限的意思是加公司(平台?)或者用戶不用加收費嗎？2. 多平台服務內各公司的資訊是否互通？(例如客戶資料)

at 2024-02-01 07:43, Support Team said: 公司和用戶不限數量，但用戶同時最多只可登入10個

at 2024-02-01 07:44, Support Team said: 公司資料不互通

at 2024-02-01 07:45, Special Catering. said: 即是買一次多公司平台, 可以無限免費加公司和用戶？

at 2024-02-01 07:46, Support Team said: 是的

at 2024-02-01 07:47, Special Catering. said: 那麼升級模組買一次即所有公司可用？還是每間公司都要加買？

at 2024-02-01 07:47, Support Team said: 每間公司

at 2024-02-01 07:50, Special Catering. said: 那想問問如果原本有購買公司平台, 但想分離其中幾間公司到另一公司平台, 可以做到？會如何收費？

at 2024-02-01 07:54, Support Team said: 系統並不提供這個功能，需要後台操作才可以做到，如需查詢報價，請WhatsApp聯絡98883995

at 2024-02-01 08:00, Special Catering. said: 明白, 那想查詢表格修改服務1. 表格修改是我們需要提供樣板，還是可以提出需求以修改？2. 每一表格修改是單次收費？如果有微調也需要加收費用？3. 如使用數據搬遷服務，已修改的表格樣式可一併搬遷？

at 2024-02-01 08:03, Support Team said: 請提供樣本可以微調

at 2024-02-01 08:04, Support Team said: 這個數據搬遷服務是指用戶在CowEasy以外的數據搬入 CowEasy，和表格無關：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/46da0bc3944ca47696a79cd0779d32e5894f53b8/2024-02-01_16-03-37-%E8%A8%82%E8%B3%BC_-_Google_Chrome.png

at 2024-02-01 08:06, Special Catering. said: 如果是coweasy搬coweasy會有其他收費嗎？

at 2024-02-01 08:07, Support Team said: 是的，請WhatsApp聯絡98883995 查詢報價

at 2024-02-01 08:08, Special Catering. said: 如要開多公司平台需要什麼資料和手續？

at 2024-02-01 08:08, Support Team said:
https://hk2.coweasy.com/CPA/CPARegister.aspx

at 2024-02-01 08:09, Support Team said: 這裡登記資料

at 2024-02-01 08:09, Support Team said: 登入後需上傳 CPA BR

at 2024-02-01 08:10, Special Catering. said: 明白, 謝謝你:blush:

2024-02-06-Chat transcript on hk1.coweasy.com started on Tues-0089.json

at 2024-02-06 04:31, Innovation Team Co. Ltd. said: 我之前input 左bank statment，但當我在PO 再做返payment 時，發現GL report裡會出現了2次扣數

at 2024-02-06 04:32, Support Team said: 只入一次，不要重複輸入

at 2024-02-06 04:34, Innovation Team Co. Ltd. said: 那是否不用入bank statment

at 2024-02-06 04:35, Support Team said: 只在其中一頁輸入

at 2024-02-06 04:35, Innovation Team Co. Ltd. said: 之前輸入了bank statement ，是否要取消

at 2024-02-06 04:35, Support Team said: 是的

at 2024-02-06 04:36, Innovation Team Co. Ltd. said: 那Bank statement的輸入是有什麼用的?

at 2024-02-06 04:40, Innovation Team Co. Ltd. said: 另外如果輸入opening balance 的銀碼是負數，怎樣輸入

at 2024-02-06 04:41, Support Team said: 負數入負數

at 2024-02-06 04:44, Innovation Team Co. Ltd. said: 在input opening balance - Net profit or net loss carry from last year should input to which item, thanks.

at 2024-02-06 04:45, Support Team said: 只跟科目輸入，沒有科目的不入

2024-02-06-Chat transcript on hk1.coweasy.com started on Tues-0090.json

at 2024-02-06 04:52, Innovation Team Co. Ltd. said: 就是不知道該入那個科目

at 2024-02-06 04:53, Support Team said: 不入

at 2024-02-06 04:55, Innovation Team Co. Ltd. said: 不明白，為何不入?

at 2024-02-06 04:56, Support Team said: 沒有科目的不入

at 2024-02-06 05:00, Innovation Team Co. Ltd. said: 不入那顯示不到該數目

at 2024-02-06 05:06, Support Team said: 你是指 Net profit or net loss carry from last year？

at 2024-02-06 05:06, Support Team said: 這個不入

2024-02-06-Chat transcript on hk1.coweasy.com started on Tues-0091.json

at 2024-02-06 04:56, Gloria Chan. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65c1b3d9a3c8d40bf9a023a7/v/813151a81b17f5daf24b3f4ce646cee4f8540f8e/Screenshot_2024-02-06_125540.png

at 2024-02-06 04:57, Gloria Chan. said: financial statement cannot preview

at 2024-02-06 05:02, Support Team said: there are errors in the template please upload a mrt without error

at 2024-02-06 05:02, Support Team said: or, uplaod this one default template:
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2230af59954332e9f8272dcc793bb4abe94fd22c/TB.mrt

2024-02-06-Chat transcript on hk1.coweasy.com started on Tues-0092.json

at 2024-02-06 05:21, Innovation Team Co. Ltd. said: 如果去年audit 了出現Net profit or net loss carry from last year？應該點入

at 2024-02-06 05:22, Support Team said: 不入

at 2024-02-06 05:22, Support Team said: 只入其他科目

at 2024-02-06 05:23, Innovation Team Co. Ltd. said: 那會影向opening balance嗎?

at 2024-02-06 05:24, Innovation Team Co. Ltd. said: 那Bank statement的輸入是有什麼用的?

at 2024-02-06 05:27, Support Team said: opening balance 只輸入 P&L items 就足夠

at 2024-02-06 05:27, Support Team said: >>那Bank statement的輸入是有什麼用的? 入數

at 2024-02-06 05:29, Innovation Team Co. Ltd. said: 但上年的profit or lose 數如何在coweasy 顯示到

at 2024-02-06 05:29, Support Team said: P&L

at 2024-02-06 05:29, Support Team said: 或balance sheet

2024-02-06-Chat transcript on hk1.coweasy.com started on Tues-0093.json

at 2024-02-06 08:11, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65c1e57ea3c8d40bf9484f98/v/81eb5f198c0af012cbf109b7e79fca3025b841f8/image.png

at 2024-02-06 08:12, matrixmiji.fin@gmail.com. said: 點解編號是2023-EXP23

at 2024-02-06 08:12, matrixmiji.fin@gmail.com. said: 而不是EXP24

at 2024-02-06 08:17, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/89c1f318281ece5bb50da4a030e2d5865c465071/%E5%9C%96%E7%89%87.png

2024-02-09-Chat transcript on hk1.coweasy.com started on Frid-0095.json

at 2024-02-09 04:47, admin@masswinning.com. said: 已收款, 客戶往來報表還是顯示未收

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65c5a334a3c8d40bf96e9d6f/v/d04dbe5f0be018c9b0cac6982a8cef7fb3cbf63e/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-02-09_12.44.22.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65c5a334a3c8d40bf96e9d6f/v/c2d337fc42b1bfabc648afaffb6e8f259925324f/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-02-09_12.44.49.png

at 2024-02-09 04:51, Support Team said: 你想問什麼

at 2024-02-09 04:52, Support Team said: 初始：應收 0 2014-01-24 DR 3492，應收 = 0+ 3492

at 2024-02-09 04:52, Support Team said: 沒有問題

2024-02-16-Chat transcript on www.coweasy.com started on Frid-0097.json

at 2024-02-16 09:18, V1708074813413199 said: i want to contact with app team

at 2024-02-16 09:18, Support Team said: Yes

at 2024-02-16 09:19, Support Team said: What could we help?

at 2024-02-16 09:19, V1708074813413199 said: i want to contact with your app team for a cooepration opportunity. I saw that you have an app which is coweasy AI

at 2024-02-16 09:20, Support Team said: Yes, ay I know what type of business you're?

at 2024-02-16 09:21, V1708074813413199 said: we are an SSP adnetwork and Google certified partner. We are looking for app developer to monetise their traffic with ads

at 2024-02-16 09:21, Support Team said: Do you mean you're advertiser?

at 2024-02-16 09:22, V1708074813413199 said: we are the middle connect you with advetrtiser

at 2024-02-16 09:23, Support Team said: We have it advertising company, thank you

at 2024-02-16 09:23, V1708074813413199 said: you mean you just work directly with advertiser?

at 2024-02-16 09:24, V1708074813413199 said: We are google certified partner we can provide google demand too

at 2024-02-16 09:25, Support Team said: No need, thank you

at 2024-02-16 09:25, V1708074813413199 said: thank you so much for your time then

2024-02-19-Chat transcript on hk1.coweasy.com started on Mond-0100.json

at 2024-02-19 07:55, Innovation Team Co. Ltd. said: 如果不在bank statement 做payment, 而是在purchase 直接做payment, 我發現GL 是會出現2次扣賬

at 2024-02-19 08:00, Support Team said: 只入一張

at 2024-02-19 08:00, Support Team said: 不要重複在bank statement和採購付款輸入

at 2024-02-19 08:05, Innovation Team Co. Ltd. said: 但input 了bank statement入系統，GL 出現了該扣賬

at 2024-02-19 08:06, Support Team said: 第2張抵銷和bank無關，不要在bank statement入，直在採購付款抵銷

2024-02-19-Chat transcript on www.coweasy.com started on Mond-0098.json

at 2024-02-19 06:36, Innovation Team Co. Ltd. said: 因為支付第一張PO時出現了overpayment.。想用overpay的錢去支付另一張後期的PU, 但系統通知支付日期不能夠早過PU日期，可怎樣入數才可處理

at 2024-02-19 06:37, Support Team said: 改付款日期

at 2024-02-19 06:40, Innovation Team Co. Ltd. said: 如果改了付款日期，便跟銀行statement 的日期對不上

at 2024-02-19 06:40, Support Team said: 分2張付款輸入

at 2024-02-19 06:44, Innovation Team Co. Ltd. said: 怎樣分2張

at 2024-02-19 06:45, Support Team said: overpay1張

at 2024-02-19 06:45, Support Team said: 抵銷其他單另外1張

at 2024-02-19 06:51, Innovation Team Co. Ltd. said: 有教學指引嗎

at 2024-02-19 07:00, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ff40f2f91c1fdbd83cef45dd8b9350f9d64020f/2024-02-19_14-59-18-Payment_(Suppliers)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b035a0b367bf7335f16b6c1745f711d30c846fc9/2024-02-19_14-59-44-Payment_(Suppliers)_-_Google_Chrome.png

2024-02-20-Chat transcript on hk1.coweasy.com started on Tues-0101.json

at 2024-02-20 03:10, Innovation Team Co. Ltd. said: 還是不明白怎樣做，請問有video ma?

at 2024-02-20 03:21, Support Team said: 沒有

at 2024-02-20 03:21, Support Team said: 實際付款：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f49a35c829c540c5b207ed090a056caa8ef94d0/2024-02-19_14-59-18-Payment_(Suppliers)_-_Google_Chrome.png

at 2024-02-20 03:21, Support Team said: 抵銷：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2e1396314622dcfce116a50412d92317e5dd7fa4/2024-02-19_14-59-44-Payment_(Suppliers)_-_Google_Chrome.png

2024-02-21-Chat transcript on hk1.coweasy.com started on Wedn-0102.json

at 2024-02-21 02:57, Innovation Team Co. Ltd. said: 是開張payment?

at 2024-02-21 03:10, Innovation Team Co. Ltd. said: 是開2張payment?

at 2024-02-21 03:10, Support Team said: 是

at 2024-02-21 03:11, Innovation Team Co. Ltd. said: 第二張怎樣選取第1張的資料

at 2024-02-21 03:11, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/321504fbbfd5c4f46c31364017047dbd3e0c5cb7/%E5%9C%96%E7%89%87.png

at 2024-02-21 03:24, Innovation Team Co. Ltd. said: 要再選擇存入那個銀行戶口？

at 2024-02-21 03:24, Support Team said: 不需要

2024-02-23-Chat transcript on galaxy.coweasy.com started on F-0104.json

at 2024-02-23 02:18, YAN HO. said: 你好，我地個POS完全load唔到report，請問可以點處理

at 2024-02-23 02:18, YAN HO. said: 尋日下午6點左右開始到依家

at 2024-02-23 02:18, YAN HO. said: 請問可以點處理

at 2024-02-23 02:18, Support Team said: 什麼 report

at 2024-02-23 02:19, YAN HO. said: all

2024-02-23-Chat transcript on hk1.coweasy.com started on Frid-0105.json

at 2024-02-23 02:41, CRYSTAL LI. said:
https://tawk.link/59c4a0df4854b82732ff17d4/vc/65d805a9a3c8d40bf9c4a8e6/v/fc05381ad08f8a55f5405ac774d5e4903cf9e26b/tt_to_Skynet_Technology_International_Limited_hkd1222.27_for_COWEASY_system_fee.pdf
https://tawk.link/59c4a0df4854b82732ff17d4/vc/65d805a9a3c8d40bf9c4a8e6/v/322e3a5c33b0743f0bee05bd0e87b071d5d301bb/INV26564319.pdf

at 2024-02-23 02:41, CRYSTAL LI. said: CAN YOU HELP TO ADD USER?

at 2024-02-23 02:43, Support Team said: add user:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9ccd4f7fe5d77235dd2feb86aa8b53b752696d86/49_07-Main.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f3d3580987ae903c640bdcac09511925bcc5c0ef/49_25-%E7%94%A8%E6%88%B6%E7%AE%A1%E7%90%86.png

at 2024-02-23 02:46, CRYSTAL LI. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65d805a9a3c8d40bf9c4a8e6/v/38f425b5c1eafcffd1a2581a573410e549313f14/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-02-23_%E4%B8%8A%E5%8D%8810.45.43.png

at 2024-02-23 02:54, Support Team said: forwarded you pdf to accounting department

2024-02-26-Chat transcript on hk1.coweasy.com started on Mond-0108.json

at 2024-02-26 08:15, Innovation Team Co. Ltd. said: 如果之前的PO在2月份找多左數，但在其後9月份才出新PO去抵銷。當我入payment時該怎樣人

at 2024-02-26 08:16, Support Team said: 實際付款：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0a60cb6607ee31f9e634832c7fcd1483c69a3633/%E5%9C%96%E7%89%87.png

at 2024-02-26 08:16, Support Team said: 抵銷：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8ca312ec28f6b431d9bfd35ac3d5c4950c54e401/%E5%9C%96%E7%89%87.png

at 2024-02-26 08:19, Innovation Team Co. Ltd. said: 我知是要用2張payment 做，但當我做完時發現，再在系查看，出現了以下情況

at 2024-02-26 08:19, Innovation Team Co. Ltd. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65dc4641a3c8d40bf94c7a9a/v/1610770775bd986177e1a9e9401c1a1d311f6d9e/Screenshot_2024-02-26_091318.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65dc4641a3c8d40bf94c7a9a/v/1eacae290c0e43a9946456a059f2f6e4e74bad5e/Screenshot_2024-02-26_091406.png

2024-02-26-Chat transcript on hk1.coweasy.com started on Mond-0109.json

at 2024-02-26 07:51, admin@masswinning.com. said: 哪裡可以做debit note, 因為唔係關於銷售, 所以唔會做invoice,

at 2024-02-26 07:52, Support Team said: 只可以做 invoice，在 invoice出 debit note

at 2024-02-26 07:57, admin@masswinning.com. said: 唔明白, 係invoice 點樣出debit note

at 2024-02-26 07:59, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/82d334c9f9ce2e9c9727e06a8269b5129f378039/2024-02-26_15-59-33-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

2024-02-27-Chat transcript on hk1.coweasy.com started on Tues-0111.json

at 2024-02-27 02:55, mw2005warranty@gmail.com. said: 你好, 請問平時invoice no. 是 INV 開頭, 為什麼今早變了 I 開頭?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65dd497fa3c8d40bf9daf829/v/aae0e63e30238abddaa4751b8c4d27ece5ffa131/image.png

at 2024-02-27 03:15, Support Team said: 系統會自動以上次用戶輸入的編號產生新編號 INV 變成 I是用戶自行改過編號

at 2024-02-27 03:17, mw2005warranty@gmail.com. said: 我司沒有人更改

at 2024-02-27 03:18, mw2005warranty@gmail.com. said: INV 是貴司之前說不能更改的

at 2024-02-27 03:21, Support Team said: 那你檢查下這裡，是否改了1，預設3個位會是INV

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a04da06cd80f0f43811f8dc1507297de4af07a7b/2024-02-27_11-20-23-Invoice_(Customers)_-_Google_Chrome.png

at 2024-02-27 03:22, mw2005warranty@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65dd497fa3c8d40bf9daf829/v/aac041c0311ef1c0e610602d6930cca02928ad45/image.png

at 2024-02-27 03:24, mw2005warranty@gmail.com. said: 可以了

2024-02-27-Chat transcript on hk1.coweasy.com started on Tues-0113.json

at 2024-02-27 07:50, Alice Lei. said: 請問可改初始日期嗎?

at 2024-02-27 07:50, Support Team said: 可以

at 2024-02-27 07:50, Alice Lei. said: 點樣?

at 2024-02-27 07:51, Support Team said: 直接改

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c8abf7e3ea2c24e2c2d153fb0b61e065d54857e/2024-02-27_15-51-03-%E5%85%AC%E5%8F%B8%E8%A8%AD%E5%AE%9A_-_Google_Chrome.png

2024-02-27-Chat transcript on www.coweasy.com started on Tues-0112.json

at 2024-02-27 02:22, veronica. said: 請問這兩天我做 import bank voucher 時都好慢, 我已查公司的上綱線路無問是, 請問還有什麼原因?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65dd3498a3c8d40bf999c45f/v/c0d6c2a772fa93836b938e53c65975260d0c6922/%E6%93%B7%E5%8F%96.PNG

at 2024-02-27 02:25, veronica. said: 仍等等中

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65dd3498a3c8d40bf999c45f/v/8b486d13377b49fea9cafe3eec05d015190390c7/%E6%93%B7%E5%8F%962.PNG

at 2024-02-27 03:07, Support Team said: 可能是同時有多個匯入，這樣系統會自動排隊處理匯入，現在是否已成功匯入？

2024-02-28-Chat transcript on hk2.coweasy.com started on Wedn-0114.json

at 2024-02-28 03:44, Ray. said: FOR MODIFY PRINTOUT FORMAT , $1800 IS INCLUDE ALL DOCUMENT ? LIKE INVOICE,QUOTATION,PO ETC..

at 2024-02-28 03:44, Support Team said: for 1 document

2024-03-05-Chat transcript on hk2.coweasy.com started on Tues-0117.json

at 2024-03-05 05:24, Doll Doll House. said: 想問問COM SEC 費用應該入咩?

at 2024-03-05 06:38, Support Team said: 專業服務費

2024-03-05-Chat transcript on www.coweasy.com started on Tues-0116.json

at 2024-03-05 03:22, Tommy. said: Could not resolve external workbook name 'Sales (12).xls'. Workbook environment has not been set up.

at 2024-03-05 03:22, Tommy. said: 當匯入文件時出現這個提示

at 2024-03-05 03:22, Tommy. said: 請問是什麼意思？

at 2024-03-05 03:22, Support Team said: 匯入什麼

at 2024-03-05 03:23, Tommy. said: 在會計輸入, 匯入Excel文件

at 2024-03-05 03:32, Support Team said: Could not resolve external workbook 不要用公式計算其他excel文件欄位

at 2024-03-05 03:32, Tommy. said: ok, thanks!

2024-03-07-Chat transcript on hk1.coweasy.com started on Thur-0119.json

at 2024-03-07 03:03, CRYSTAL LI. said: 請問有方法一次性消除之前入的數據嗎？

at 2024-03-07 03:04, Support Team said: 新帳戶訂購後，如輸入真實數據前需清空試用資料，請用戶電郵至 support@coweasy.com 註明帳戶登入電郵，與你確認後會清空帳戶所有資料，包括所有基礎數據和單據

at 2024-03-07 03:04, CRYSTAL LI. said: 我們這幾個月做測試，4月開始正式轉這個系統

at 2024-03-07 03:05, CRYSTAL LI. said: 這個清空會把客和供應商、stock list都清走嗎？

at 2024-03-07 03:05, Support Team said: 是

at 2024-03-07 03:05, Support Team said: 所有資料

at 2024-03-07 03:06, CRYSTAL LI. said: 能不能先導出來，清空後再放回去？

at 2024-03-07 03:06, Support Team said: 可以

at 2024-03-07 03:07, CRYSTAL LI. said: OK，謝謝

2024-03-12-Chat transcript on hk1.coweasy.com started on Tues-4098.json

at 2024-03-12 06:46, admin@masswinning.com. said: 如果有些產品不會繼續銷售, 可唔可以係庫存取消有關產品

at 2024-03-12 06:46, Support Team said: 不可以，輸入過單據的不可以刪除

2024-03-14-Chat transcript on galaxy.coweasy.com started on T-0123.json

at 2024-03-14 09:14, Admin. said: 關於庫存地區設定, 請問銷售員開銷售發票時,能否限定只能銷售指定地區的庫存?即銷售員A只能銷售地區A的貨, 而不能選地區B的貨?

at 2024-03-14 09:15, Support Team said: 暫無此設定

at 2024-03-14 09:18, Admin. said: 或者, 指定客戶/銷售員, 開銷售發票時,能否"預設"指定地區? 即選客戶A /銷售員A時, 地區選項會自動跳出地區A而不是地區B

at 2024-03-14 09:20, Support Team said: 並無此功能如果用戶需要對個別功能進行優化，請提供具體需求，我們會轉交給開發同事報價處理用戶也可以直接聯絡 WhatsApp 85298883995 提供需求查詢報價

2024-03-14-Chat transcript on hk1.coweasy.com started on Thur-0122.json

at 2024-03-14 02:03, admin@masswinning.com. said: 兩張送貨單同一個編號, 但係分別兩張唔同發票
https://tawk.link/59c4a0df4854b82732ff17d4/vc/65f25518a3c8d40bf90591da/v/a7765d78147a7cab1f88d2f51a02219bb574e601/CCF_001749.pdf

at 2024-03-14 02:03, Support Team said: 送貨單編號並無限制

at 2024-03-14 02:03, Support Team said: 用戶可自行修改

at 2024-03-14 02:18, admin@masswinning.com. said: 唔係系統自動順序跳編號?

at 2024-03-14 02:23, Support Team said: 是

at 2024-03-14 02:26, admin@masswinning.com. said: 咁點解會出相同編號

at 2024-03-14 02:27, Support Team said: 送貨單編號只自動加一出編號，並無限制或控制不重複

2024-03-19-Chat transcript on hk1.coweasy.com started on Tues-0126.json

at 2024-03-19 09:25, admin@masswinning.com. said: 加杻平均 , 先進先出, 是甚麼意思

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65f9533ca3c8d40bf947b3aa/v/edbc124b59c7bde55414d54e8aaea6baaf84db1c/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-03-19_17.24.27.png

at 2024-03-19 09:26, Support Team said: costing的計法

at 2024-03-19 09:28, admin@masswinning.com. said: 唔係好明白

at 2024-03-19 09:29, Support Team said: 產品成本的計算方法

at 2024-03-19 09:37, admin@masswinning.com. said: 唔該講講有咩唔同

at 2024-03-19 09:38, admin@masswinning.com. said: 睇字面加權平均, 先進先出, 唔係好明

at 2024-03-19 09:38, Support Team said: 字面意思

at 2024-03-19 09:38, Support Team said: 加權平均和先進先出

2024-03-21-Chat transcript on hk1.coweasy.com started on Thur-0127.json

at 2024-03-21 02:42, Wendy. said: 請問那一個報表可以查看所有銷售客戶未付款資料?

at 2024-03-21 02:42, Support Team said: 帳齡報表

at 2024-03-21 02:54, Wendy. said: 在那裡找到

at 2024-03-21 02:55, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e827a6c39c4bb45bf2893b68bb6ce5edf713405/2024-03-21_10-55-04-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-03-21 03:03, Wendy. said: 没有顯示已收款紀錄

at 2024-03-21 03:04, Support Team said: 帳齡報表只查看客戶未付紀錄收款紀錄在收款紀錄查看

at 2024-03-21 03:10, Wendy. said: 那個報表可一併查看已收及未收款項

at 2024-03-21 03:10, Support Team said: 月結單

2024-03-22-Chat transcript on hk1.coweasy.com started on Frid-0129.json

at 2024-03-22 02:46, mw2005warranty@gmail.com. said: Good morning. Please advise how come delivery notes' numbers sometimes duplicate? Suppose these numbers were generated from the system. Please refer to the attached delivery note list.

at 2024-03-22 02:47, mw2005warranty@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65fcefb9a3c8d40bf9594936/v/11838afcefe7cb9918e8d93ed978f0d09a3b3db6/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-03-22_104430.png

at 2024-03-22 02:52, Support Team said: The system does not require the delivery number to be unique, users can modify the delivery number themselves

at 2024-03-22 03:00, mw2005warranty@gmail.com. said: Just a suggestion....your end should modify the system in order to generate a unique delivery number, cos when a company has 2 or more staff issuing delivery notes at the same time, it's impossible for them to modify the numbers, especially during peak season. Duplicate delivery note numbers arose difficulties for us to handle customers' enquiries.

2024-03-22-Chat transcript on hk1.coweasy.com started on Frid-0130.json

at 2024-03-22 02:43, CRYSTAL LI. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65fcea62a3c8d40bf9ca95cd/v/5c838ca1609b474877ce62db022b573357d4d5a0/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-03-21_%E4%B8%8A%E5%8D%8811.52.57.png

at 2024-03-22 02:45, CRYSTAL LI. said: 請問invoice第一頁的產品下面的空位怎樣給調少一點，這張單其實不用兩頁的，就是留自的位置太多了

at 2024-03-22 02:47, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2024-03-22 02:49, CRYSTAL LI. said: 這是改樣式的方法，我想知道怎在入面調這個留白的地方，現在是自動的

at 2024-03-22 02:50, CRYSTAL LI. said: 還有在第二頁的產品是自動重覆了第一頁的最後一個產品，這個也要看看怎樣取消

at 2024-03-22 02:51, CRYSTAL LI. said: 請問以上問題在這個改樣式的系統內怎調整？

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65fcea62a3c8d40bf9ca95cd/v/f79ad15f9a1919bce774801e66530a813d786f4a/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-03-22_%E4%B8%8A%E5%8D%8810.50.42.png

at 2024-03-22 02:58, Support Team said: 高度：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14c12ff9a6c1b6145ea43189281dd2bb30073cbe/2024-03-22_10-57-38-xxx-24-01-15-001_-_Google_Chrome.png

at 2024-03-22 02:59, Support Team said: 試試 keep footer/details together 之類的選項

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/743d456668f18338ae0135d0681cf49d8ba3b814/2024-03-22_10-57-55-xxx-24-01-15-001_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7728e00eb057de6b50416b4cbd96f07e7c7efd8c/2024-03-22_10-58-20-xxx-24-01-15-001_-_Google_Chrome.png

at 2024-03-22 03:22, CRYSTAL LI. said: 試過了都不行

at 2024-03-22 03:24, CRYSTAL LI. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65fcea62a3c8d40bf9ca95cd/v/e080cc3f3f95270fc37361b9c802c49ce3906183/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-03-22_%E4%B8%8A%E5%8D%8811.23.07.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65fcea62a3c8d40bf9ca95cd/v/c6127b690ce72a5e2059c5192661799cfb568f71/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-03-22_%E4%B8%8A%E5%8D%8811.24.00.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/65fcea62a3c8d40bf9ca95cd/v/d96fca6b84a0bc4d8a527a577f0970fbace66ad9/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-03-22_%E4%B8%8A%E5%8D%8811.24.28.png

at 2024-03-22 03:25, CRYSTAL LI. said: 現在的設置是這樣的

at 2024-03-22 03:44, Support Team said: We have conducted tests using our standard invoice formats and were unable to reproduce the issue you’re encountering. This suggests that the problem may be specific to the modifications you’ve made to the invoice template. Unfortunately, as these modifications are unique to your template, we are unable to debug or resolve issues that arise from them. We recommend checking your modifications and comparing them with our standard formats to identify any discrepancies that might be causing the issue. As work around, user may try setting different values for properties related to the problematic elements in the template. This could potentially rectify the formatting issue. Or changing the height of related elements might affect the paging result and could possibly resolve your problem.

at 2024-03-22 03:50, CRYSTAL LI. said: 我是用你們的sample改的，只改了數據方面的設定，格式上的沒改過

at 2024-03-22 03:52, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0a135aa1f79f42ff7431c4bf903cd5cfeae6ec65/image.png

at 2024-03-22 03:52, Support Team said: default:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ecd10ade4f9849a454e5599c535ce6dd96702561/image.png

2024-03-22-Chat transcript on hk1.coweasy.com started on Frid-0131.json

at 2024-03-22 07:54, Iwona Wessels. said: im unable to import the sales list

at 2024-03-22 07:55, Iwona Wessels. said: trying to click choose file

at 2024-03-22 07:55, Iwona Wessels. said: but it wouldnt allow me to access my files

at 2024-03-22 07:57, Support Team said: please providew screenshot

at 2024-03-22 07:57, Support Team said: or try using another browser

at 2024-03-22 07:58, Iwona Wessels. said: sure, much appreciated

2024-03-26-Chat transcript on hk2.coweasy.com started on Tues-0132.json

at 2024-03-26 08:17, Ray Yau. said: 有

at 2024-03-26 08:18, Ray Yau. said: 想問如何修改發票模式

at 2024-03-26 08:19, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2024-03-26-Chat transcript on hk2.coweasy.com started on Tues-0133.json

at 2024-03-26 08:58, Ray Yau. said: 我找不到你們示範影片中的發票模式

at 2024-03-26 08:59, Support Team said: 發票模式你指什麼？

at 2024-03-26 08:59, Ray Yau. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66028bb6a3c8d40bf9dec469/v/e5851c421e7f229904a221b0ff59fd8e310cac3c/image.png

at 2024-03-26 09:00, Support Team said: 這張樣式是舊版

at 2024-03-26 09:00, Support Team said: 發票已不提供這個樣式

at 2024-03-26 09:00, Ray Yau. said: 不能用回此樣式嗎?

at 2024-03-26 09:00, Support Team said: 是的

at 2024-03-26 09:02, Ray Yau. said: 我不懂如何去修改自訂發票樣式去接近舊版

at 2024-03-26 09:07, Support Team said: 如用戶需要修改表格服務，請發送樣本給WhatsApp98883995看看是否表格是否需要報價如沒有特定欄位需要報價，可直接在訂購頁面訂購服務：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5964a6965dffff9cd01b0f8435c25f402e2f519b/2024-03-26_17-04-25-%E8%A8%82%E8%B3%BC_-_Google_Chrome.png

2024-03-27-Chat transcript on hk2.coweasy.com started on Wedn-0134.json

at 2024-03-27 04:23, Po Yuk Emily Chau. said: 你好我公司分別有3間公司

at 2024-03-27 04:24, Po Yuk Emily Chau. said: 請問如果申請是否由3間公司各自購買

at 2024-03-27 04:24, Po Yuk Emily Chau. said: 但因為3間公司有關連,老闆是同一人

at 2024-03-27 04:24, Po Yuk Emily Chau. said: 3間公司互相購出入貨

at 2024-03-27 04:28, Po Yuk Emily Chau. said: 我剛試了upload banks statment,但只有3條數滙入

at 2024-03-27 04:28, Po Yuk Emily Chau. said: 請問是有咩步驟錯漏?

at 2024-03-27 04:37, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b3b10b04775c0a669c75be75964f9b3ea45f3ff/2024-03-27_12-34-34-%E5%85%AC%E5%8F%B8%E8%A8%AD%E5%AE%9A_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f34592ae451fa5d2d97166afd3d99929711eeb07/2024-03-27_12-34-54-%E5%AE%A2%E6%88%B6_(CRM)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/55879b6622f418a8f4d0930d8a2a7aa30c316c66/2024-03-27_12-35-07-%E5%AE%A2%E6%88%B6_(CRM)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8d1b03b595affa60a562dd30ab8ee883a47f8a5b/2024-03-27_12-35-39-%E5%AE%A2%E6%88%B6_(CRM)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b21d6ae741d9c140306b094dd7bfcbeef33fb9f0/2024-03-27_12-36-27-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

2024-03-28-Chat transcript on hk1.coweasy.com started on Thur-0136.json

at 2024-03-28 02:27, CRYSTAL LI. said: 請問sales monthly statement可唔可以改格式？

at 2024-03-28 02:28, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3e0f1e1683cba2ed240b375240296daffd0e0213/2024-03-28_10-28-04-1_new_message_-_Google_Chrome.png

at 2024-03-28 02:58, CRYSTAL LI. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6604d2d9a3c8d40bf96323a3/v/c9ed87ceb84fda0d9c64df6a561fd3ae47479c1c/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-03-28_%E4%B8%8A%E5%8D%8810.56.39.png

at 2024-03-28 02:59, CRYSTAL LI. said: 請問sales report 的item name點樣轉英文？

at 2024-03-28 03:00, CRYSTAL LI. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6604d2d9a3c8d40bf96323a3/v/6516546a9dc3182b4e03a7be106caec5529ed4c3/1711594833028.jpg

at 2024-03-28 03:01, Support Team said: 跟介面語言

at 2024-03-28 03:04, CRYSTAL LI. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6604d2d9a3c8d40bf96323a3/v/01f03c972e6e7b620d7a783ce092ef4298c7a78d/1711595043440.jpg

at 2024-03-28 03:04, CRYSTAL LI. said: 已經係英文介面

at 2024-03-28 03:05, CRYSTAL LI. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6604d2d9a3c8d40bf96323a3/v/23aa2ec89b9822e47ba613aaa8f6a2664151d4a4/1711595102444.jpg

at 2024-03-28 03:05, CRYSTAL LI. said: stock setting 無錯

at 2024-03-28 03:06, CRYSTAL LI. said: 可唔可以中英文介面出的output都用英文？

at 2024-03-28 03:15, Support Team said: 你是指這個，不是自訂？

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/772619d1a8d051ae2e044b704a0972df2644b40b/2024-03-28_11-15-34-Sales_Monthly_Statement_Multi_-_Google_Chrome.png

at 2024-03-28 03:20, CRYSTAL LI. said: 不是，是想用中文介面的同事出invoice之類的單據都是英文，因為我們的客人大部份是外國的，但開單的同事在國內，看的是中文

at 2024-03-28 03:22, Support Team said: 並無此功能，如果用戶需要對個別報表進行修改，請提供具體需求，我們會轉交給開發同事報價處理用戶也可以直接聯絡 WhatsApp 85298883995 提供需求查詢報價

at 2024-03-28 03:37, CRYSTAL LI. said: 但英文介面的statment出現中文名應該是原本setting問題

at 2024-03-28 03:38, Support Team said: 你原本問改格式，這個可以修改樣式：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5bd6d9cccf0d9701b79dfc3b5880f6567e6772f5/%E5%9C%96%E7%89%87.png

at 2024-03-28 03:39, Support Team said: 但你這個畫面，

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/421892d968b2098a43b930819885bc33895008ae/%E5%9C%96%E7%89%87.png

at 2024-03-28 03:39, Support Team said: 是這個的

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64e35109cdd70b1519ec8a0c2545bcf3d9b15460/%E5%9C%96%E7%89%87.png

at 2024-03-28 03:40, Support Team said: 所有，你指英文介面出中文名稱，是指這個？

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/446b0b4f7c0b2d291290d9ff14bec7f1434c324d/%E5%9C%96%E7%89%87.png

at 2024-03-28 03:43, Support Team said: 這個，並無英文介面出中文名稱問題

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7a605fe9c455fb314cedff4c8a5fbe71ec36c0de/%E5%9C%96%E7%89%87.png

at 2024-03-28 03:48, CRYSTAL LI. said: 現在是英文了

at 2024-03-28 03:50, CRYSTAL LI. said: 有沒有report可以看每個產品的gross profit?

at 2024-03-28 03:51, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1f5b677388ace250ff8fe37d7d9b0425fab21150/2024-03-28_11-51-07-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

2024-03-28-Chat transcript on www.coweasy.com started on Thur-0137.json

at 2024-03-28 07:59, William Mok. said: 我本來有加入POS系統，想用IPAD能否做到?

at 2024-03-28 07:59, Support Team said: 可以

at 2024-03-28 08:00, William Mok. said: 是有程式，定係要網上?

at 2024-03-28 08:00, Support Team said: 網上，瀏覽器

2024-03-28-Chat transcript on www.coweasy.com started on Thur-0138.json

at 2024-03-28 08:42, William Mok. said: 想問COWEASY的APPS，可唔可以用作POS

at 2024-03-28 08:42, Support Team said: app未有POS功能

at 2024-03-28 08:43, William Mok. said: 如果我用IPAD的話，只可以用WEB?

at 2024-03-28 08:44, Support Team said: 是的

2024-03-29-Chat transcript on hk2.coweasy.com started on Frid-0139.json

at 2024-03-29 09:04, Ms Chung. said: 請問凍結日期怎樣填

at 2024-03-29 09:14, Support Team said: 去公司設定 > 公司資料設定

at 2024-03-29 09:15, Ms Chung. said: 應該入什麼日綦

at 2024-03-29 09:15, Ms Chung. said: 期

at 2024-03-29 09:15, Support Team said: 如果你之前有做過數，便把日期設定在最近的核數年結期

at 2024-03-29 09:16, Ms Chung. said: 沒有

at 2024-03-29 09:16, Support Team said: 那邊設定在你公司成立日期可以了

at 2024-03-29 09:17, Ms Chung. said: 成立日期前可以嗎

at 2024-03-29 09:18, Ms Chung. said: 為何始初餘額不能輸入資料?

at 2024-03-29 09:47, Support Team said: 初次餘額是已核數的公司使用

at 2024-03-29 09:47, Support Team said: 如新成立公司，一切從零開始，沒有初次餘額的情況

2024-04-03-Chat transcript on hk1.coweasy.com started on Wedn-0141.json

at 2024-04-03 09:23, acc@innovationteam.hk. said: How to prepare general ledger voucher

at 2024-04-03 09:23, acc@innovationteam.hk. said: One month service until to which date?

at 2024-04-03 09:23, acc@innovationteam.hk. said: Always cannot find you to ask

at 2024-04-03 09:24, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e72d92e72ebbe4c36f1c622fa57a25daafa03486/2024-04-03_17-24-35-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

at 2024-04-03 09:27, acc@innovationteam.hk. said: One month service until to which date?

at 2024-04-03 09:27, Support Team said: what do you mean

at 2024-04-03 09:27, acc@innovationteam.hk. said: What time can find you?

at 2024-04-03 09:28, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2e134d6ced918f684609c781b997f0513e3526af/%E5%9C%96%E7%89%87.png

2024-04-08-Chat transcript on hk2.coweasy.com started on Mond-0143.json

at 2024-04-08 06:50, Ray. said: Hello, How to set the average price ?

at 2024-04-08 06:51, Support Team said: what average price?

at 2024-04-08 06:51, Ray. said: for stock items

at 2024-04-08 06:52, Support Team said: CowEasy dose not have such function

at 2024-04-08 06:54, Ray. said: only used the last purchase price, Right

at 2024-04-08 06:54, Support Team said: what do you mean?

at 2024-04-08 06:58, Ray. said: due to our purchase price have big difference, how to calculation the value of stock

at 2024-04-08 06:59, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/21bea7ca62ff0b45b01b9fd45e0b78b01b949eef/2024-04-08_14-59-05-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

2024-04-10-Chat transcript on hk2.coweasy.com started on Wedn-0146.json

at 2024-04-10 03:26, Ray. said: can i know why no cost

at 2024-04-10 03:26, Ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6615fed4a3c8d40bf9d064e3/v/a246fb990865872dd3143a046f6ce1aa6e0b59dd/image.png

at 2024-04-10 03:27, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/68324fecf095284edec5f2259fb17b2ce20254a7/2024-04-10_11-27-32-%E9%8A%B7%E5%94%AE%E4%BE%9D%E5%AE%A2%E6%88%B6_%EF%BC%88%E5%8A%A0%E6%AC%8A%E5%B9%B3%E5%9D%87%EF%BC%89_-_Google_Chrome.png

at 2024-04-10 03:28, Ray. said: i see

2024-04-11-Chat transcript on hk2.coweasy.com started on Thur-0148.json

at 2024-04-11 07:04, Lai Jessica. said: 試用版選不到行業?

at 2024-04-11 07:05, Support Team said: 行業只用於預設科目表

at 2024-04-11 07:06, Support Team said: 如未輸入任何單據，可在會計科目表頁面更改科目表模板

at 2024-04-11 07:07, Lai Jessica. said: 設定公司唔需要入行業?

at 2024-04-11 07:07, Lai Jessica. said: 可以之後再補入?

at 2024-04-11 07:07, Support Team said: 不需要

2024-04-11-Chat transcript on hk2.coweasy.com started on Thur-0149.json

at 2024-04-11 07:47, Lai Jessica. said: 行業不是可以選的嗎,

at 2024-04-11 07:47, Support Team said: 行業只用於預設科目表

at 2024-04-11 07:47, Support Team said: 如未輸入任何單據，可在會計科目表頁面更改科目表模板

at 2024-04-11 07:47, Lai Jessica. said: 之前睇影片講行業選左不能改

at 2024-04-11 07:47, Lai Jessica. said: 即是不用選?

at 2024-04-11 07:48, Support Team said: 不用選

at 2024-04-11 07:52, Lai Jessica. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66179561a3c8d40bf9002092/v/89849e6995091c8661f8ba5bebc95aa8e69ece50/image.png

at 2024-04-11 07:52, Lai Jessica. said: EXIT to excel只有幾個科目

at 2024-04-11 07:53, Lai Jessica. said: 我想問BK AC可以入在那裡

at 2024-04-11 07:53, Lai Jessica. said: SHARE CAPITAL 入在那

at 2024-04-11 07:53, Lai Jessica. said: 有沒有一個位有全部BS 基本科目架?

at 2024-04-11 07:55, Support Team said: 如未輸入任何單據，可在會計科目表頁面更改科目表模板

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae072b37759d866d7c7988f4721a349dbeed7499/2024-04-11_15-55-03-Chart_of_Accounts_-_Google_Chrome.png

at 2024-04-11 07:58, Lai Jessica. said: 匯出EXCEL後我可以在EXCEL自行加行, 之後再匯入嗎?

at 2024-04-11 07:59, Support Team said: 可以

at 2024-04-11 08:02, Lai Jessica. said: 請問Currency邊到set

at 2024-04-11 08:02, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a0bf198ff2e1117613a943cdd68764edf650818/_12-35-48-Dashboard.png

at 2024-04-11 08:04, Lai Jessica. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66179561a3c8d40bf9002092/v/87bd8b6fc328f52b188a46349bc9301f1536c78c/image.png

at 2024-04-11 08:04, Lai Jessica. said: 無多種?

at 2024-04-11 08:05, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/016118580538091042a126c2649979bd20cf6bee/2024-04-11_16-05-45-CowEasy_%E6%94%B6%E8%B2%BB%E5%8F%8A%E5%8A%9F%E8%83%BD_-_Google_Chrome.png

2024-04-11-Chat transcript on hk2.coweasy.com started on Thur-0150.json

at 2024-04-11 09:24, Lai Jessica. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6617a9d2a3c8d40bf98cf043/v/669185abe55ccd7df6cf97de306662008de77949/image.png

at 2024-04-11 09:27, Lai Jessica. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6617a9d2a3c8d40bf98cf043/v/51c7572fe413cd5cb7cb3c2bd0ec00e20d48d2d2/image.png

at 2024-04-11 09:28, Lai Jessica. said: 我要入retained earning

at 2024-04-11 09:28, Lai Jessica. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6617a9d2a3c8d40bf98cf043/v/2d70cf020aded307c37074f9ce66f9afcc0c8d94/image.png

at 2024-04-11 09:28, Support Team said: 系統只有一個 retained earning科目

at 2024-04-11 09:28, Support Team said: 直接修改現有的，不可以新增或刪除

at 2024-04-11 09:29, Lai Jessica. said: 資本資本盈餘滾存 31120 Retained earnings 未分配利潤未分配利润 10526522.62

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6617a9d2a3c8d40bf98cf043/v/8666f99957a03083392d6934a68e92dbf1cae608/image.png

at 2024-04-11 09:29, Lai Jessica. said: 入資本?

at 2024-04-11 09:29, Lai Jessica. said: 我找不到

at 2024-04-11 09:29, Lai Jessica. said: RETAINED EARNING

at 2024-04-11 09:30, Lai Jessica. said: 定會自動生成

at 2024-04-11 09:31, Support Team said: 系統預設有一個 retained earning科目

at 2024-04-11 09:31, Lai Jessica. said: 即係唔洗入?

at 2024-04-11 09:32, Support Team said: 預設至少有這些科目：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/efa52b059e52b1e0742d34b8ffd3b3d3a5edaf57/%E5%9C%96%E7%89%87.png

at 2024-04-11 09:44, Lai Jessica. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6617a9d2a3c8d40bf98cf043/v/a5a67e252284d4f9cb62708cad1079058e53bcd9/image.png

at 2024-04-11 09:45, Lai Jessica. said: 點解我EXCEL有

at 2024-04-11 09:45, Lai Jessica. said: 匯入無

at 2024-04-11 09:46, Support Team said: AR AP 和 retained earning 一樣，只可有一個

at 2024-04-11 09:46, Support Team said: 可直接修改現有的，不可以新增或刪除

at 2024-04-11 09:50, Lai Jessica. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6617a9d2a3c8d40bf98cf043/v/d149d164f8e7d6ebf82dd500c5c7062a88a73efb/image.png

at 2024-04-11 09:51, Lai Jessica. said: 咁我而家入了期初數

at 2024-04-11 09:51, Lai Jessica. said: 我點樣入今年的數

at 2024-04-11 09:51, Lai Jessica. said: 再用EXCEL插入去

at 2024-04-11 09:52, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/199fb725e0d14e572a21987a976cae6441bd5911/2024-04-11_17-52-29-Dashboard_-_Google_Chrome.png

at 2024-04-11 09:52, Lai Jessica. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6617a9d2a3c8d40bf98cf043/v/41565ded59b8977e020e0a65c70b80eb0ab78938/image.png

at 2024-04-11 09:52, Lai Jessica. said: 系統看有數

at 2024-04-11 09:52, Lai Jessica. said: 匯出沒有?

at 2024-04-11 09:54, Support Team said: enable edit

at 2024-04-11 09:54, Lai Jessica. said: 唔明

at 2024-04-11 09:55, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b5b8b0dc004dddda7531a64d490059d9464f72e/%E5%9C%96%E7%89%87.png

at 2024-04-11 09:57, Lai Jessica. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6617a9d2a3c8d40bf98cf043/v/d444605efbf7066e1a7b3669b5f7882f16e2e045/image.png

at 2024-04-11 09:57, Lai Jessica. said: 都係)

at 2024-04-11 09:57, Lai Jessica. said: 0

at 2024-04-11 09:58, Lai Jessica. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6617a9d2a3c8d40bf98cf043/v/b74c1164ebc93eff63b2e84c4c45aaef95dbc38f/image.png

at 2024-04-11 09:58, Lai Jessica. said: 系統有數right? 我按匯出, 就是excel 開了是)

at 2024-04-11 09:58, Lai Jessica. said: 0

at 2024-04-11 10:00, Lai Jessica. said: 然入我例如入今年數, 我點知系統會否知道我在入今年數呢

at 2024-04-11 10:00, Support Team said: 看看是什麼設定不顯示formula，或使用其他軟件查看

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cead201433d440b0645afcf13562d46a9ac6ce15/2024-04-11_17-59-10-Statement_of_Financial_Position_(4).xlsx_-_Google_.png

2024-04-11-Chat transcript on www.coweasy.com started on Thur-0147.json

at 2024-04-11 06:44, V1712817828701452 said: 請問點繳費

at 2024-04-11 06:44, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f018330be78d6b9c39dfe4df110f1def8fefba5/2024-04-11_14-44-43-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-04-11 06:45, V1712817828701452 said: How to settle the payment

at 2024-04-11 06:46, V1712817828701452 said: I haven't pay before the deadline, so i can't login now

at 2024-04-11 06:47, Support Team said: after subscription expired, login will directly opan the subscribe page

at 2024-04-11 06:49, V1712817828701452 said: It doesn't come out, the screen ask me to call hong kong support, but no one answer the call

at 2024-04-11 06:50, Support Team said: please provide screenshot

2024-04-12-Chat transcript on hk1.coweasy.com started on Frid-0153.json

at 2024-04-12 03:58, Elaine Tan. said: What is 'The limit for import is 1000 per time, please separate files into smaller sizes to import again.' means when I try to import data

at 2024-04-12 04:00, Support Team said: to import excel, each time it can process a excel file with up to 1000 rows

at 2024-04-12 04:01, Elaine Tan. said: Mine only got 24 rows

at 2024-04-12 04:02, Support Team said: some excel software may make empty rows when saving, please delete those empty and import again

at 2024-04-12 04:03, Support Team said: or, you may download a blank template and copy the data to import

2024-04-12-Chat transcript on hk2.coweasy.com started on Frid-0151.json

at 2024-04-12 03:11, Ray. said: hello , final test today , but still have some question not understand

at 2024-04-12 03:11, Ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6618a5fda3c8d40bf9d53eb4/v/6e15297179f608ead1e290fb48abb960e29887f8/image.png

at 2024-04-12 03:12, Ray. said: this is purchase

at 2024-04-12 03:13, Ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6618a5fda3c8d40bf9d53eb4/v/889e5bb252710730bb69612f27faaea9f8e47f97/image.png

at 2024-04-12 03:13, Ray. said: this is sale

at 2024-04-12 03:14, Ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6618a5fda3c8d40bf9d53eb4/v/51a619ad89dd8efe1855ea34cce2a2bfb4618e99/image.png

at 2024-04-12 03:14, Ray. said: this is profit & lose , can i know how purchase $1272000 come ?

at 2024-04-12 03:16, Support Team said: in p&l report, you can click on each account, to view the ledger

at 2024-04-12 03:17, Ray. said: ok. let me check

at 2024-04-12 03:18, Ray. said: as i found out the cost of sales report , the cost regarding WA and FIFO , its difference , normally , which your other custommer use ?

at 2024-04-12 03:20, Support Team said: Which costing calculation method a company uses depends on its policies

at 2024-04-12 03:21, Ray. said: 如果用wa 假設我現在想看一看我倉存總價值出來的數字會係真實嗎

at 2024-04-12 03:22, Ray. said: 因為我發現兩個出嚟的銀碼也不一樣

at 2024-04-12 03:22, Support Team said: 不明你的真實是指什麼

at 2024-04-12 03:23, Support Team said: 不同計算方法成本是會不同

at 2024-04-12 03:25, Ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6618a5fda3c8d40bf9d53eb4/v/771442dd7f5b268f872f2c39f8ef59a20f7258cd/image.png

at 2024-04-12 03:25, Ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6618a5fda3c8d40bf9d53eb4/v/a9a4baca105befa673e44f4d9928c99b2200f9f9/image.png

at 2024-04-12 03:26, Ray. said: 我係想問例如庫存印出嚟兩種方法價值都有所不同咁應該怎辦

at 2024-04-12 03:27, Support Team said: 只查看一種計算方法

at 2024-04-12 03:27, Ray. said: 我只是擔心誤導咗庫存嘅價值而導致錯誤的決策

at 2024-04-12 03:28, Support Team said: 請根據貴公司政策查看相關成本方法的報表

at 2024-04-12 03:30, Ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6618a5fda3c8d40bf9d53eb4/v/2fe589fc39fe3487c009642365aa2538a3c4f6b2/image.png

at 2024-04-12 03:30, Ray. said: 另外想請問這個表是什麼時候用

at 2024-04-12 03:31, Support Team said: 請參考faq
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2024-04-12 03:32, Support Team said: 月末或年末做stock posting以更新銷售成本

at 2024-04-12 03:32, Ray. said: I SEE

2024-04-12-Chat transcript on hk2.coweasy.com started on Frid-0152.json

at 2024-04-12 03:01, Lai Jessica. said: 想問我地要報IR56M

at 2024-04-12 03:01, Lai Jessica. said: 可以點

at 2024-04-12 03:07, Support Team said: 暫時未有

at 2024-04-12 03:07, Lai Jessica. said: 同埋我入了2023/3/31的數, 然後我要入2023/4/30的數, 可以點做?

at 2024-04-12 03:13, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1079581b175476bae4738b9df63a15340e226cbb/%E5%9C%96%E7%89%87.png

2024-04-12-Chat transcript on hk2.coweasy.com started on Frid-0154.json

at 2024-04-12 06:42, Venus Cheung. said: 你好,我想新增"預付保險費"在科目列表。但科目編號不知道愈怎麼填

at 2024-04-12 06:43, Support Team said: 科目編號並無特定規定

at 2024-04-12 06:44, Venus Cheung. said: 所以可以隨意編?

at 2024-04-12 06:44, Support Team said: 是的

at 2024-04-12 07:14, Venus Cheung. said: 請問"銷售"在那裏找到？

at 2024-04-12 07:15, Venus Cheung. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6618d26da3c8d40bf97978e5/v/fa35abe4d6183fc32780a379b77a2c80338f30ee/image.png

at 2024-04-12 07:17, Support Team said: 請登出再登入試試

2024-04-15-Chat transcript on hk1.coweasy.com started on Mond-0157.json

at 2024-04-15 02:59, Elaine Tan. said: I accidentally click save and alert when creating receipt. How to cancel it?

at 2024-04-15 02:59, Support Team said: delete in list

at 2024-04-15 03:01, Elaine Tan. said: delete the whole receipt and create it again?

at 2024-04-15 03:01, Support Team said: do you want to cancel thew receipt? yes, delete it

at 2024-04-15 03:02, Elaine Tan. said: Just the alert function

at 2024-04-15 03:02, Support Team said: no way to cancel

at 2024-04-15 03:02, Elaine Tan. said: What will happen to the alert ?

at 2024-04-15 03:02, Support Team said: alert user that this receipt is saved

at 2024-04-15 03:02, Elaine Tan. said: i see. Thanks

2024-04-15-Chat transcript on hk2.coweasy.com started on Mond-0155.json

at 2024-04-15 02:03, Ray. said: 你好,我測試hhtv api入口已經接通了,但係我想問一問, 因為嘗試導入hktv mall銷售單,但不成功想問sku係如何設定

at 2024-04-15 02:03, Ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/661c890ea3c8d40bf930f7c6/v/4a1bd94fa034a513a1f2da9fba09f953b3512f52/image.png

at 2024-04-15 02:05, Support Team said: 在HKTV設定：『更新產品資料』設為『匯入時更新訂單內產品的資料』，匯入時可以讀取HKTV的產品資料，否則需要預先設置產品資料:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8cd4be02c2ba39dc70dbc7a97a5447727c87f4c8/2024-04-15_10-05-54-HKTV_API_%E6%8E%88%E6%AC%8A_-_Google_Chrome.png

at 2024-04-15 02:06, Ray. said: 另外因為HKTV mall上面的sku與我們系統的有分別,例如我們系統sku係以一包尿片計算,但在hktvmall我哋係以一箱三包去銷售, 倉存係如何做對應呢

at 2024-04-15 02:07, Support Team said: HKTVMall API Setting - SKU by Mapping, please refer to screenshot:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c807ccdc0a24a87ec0f986daf692f261472a17e2/2024-04-15_10-07-12-HKTV_API_%E6%8E%88%E6%AC%8A_-_Google_Chrome.png

at 2024-04-15 02:18, Ray. said: do you have user instruction of this module ?

at 2024-04-15 02:20, Support Team said: Currently, there is no manual available for this module

2024-04-15-Chat transcript on hk2.coweasy.com started on Mond-0156.json

at 2024-04-15 03:48, ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/661c9ffca3c8d40bf956d3c9/v/f6a2b28c840555ec7264f79437113a8062906c65/image.png

at 2024-04-15 03:48, ray. said: 想請問一下,庫存編號即是hktv mall上面的sku ID ?SKU 即係 COWEASY 系統內的 SKUID?單位應該怎樣填?

at 2024-04-15 03:48, ray. said: 假設 COWEASY SKU PAMP-002 係以包計算, hktv mall skuid H8347001_S_PAMP-002 係一箱計算, 每一箱係等於三包這種情況下我應該係點填入

at 2024-04-15 03:51, Support Team said: Coweasy item, HKTV sku, unit (qty) unit (qty): 1 hktv sku = how many coweasy item

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a51b8983efe5549d18004532180e86962f2467de/2024-04-15_10-10-34-%E7%94%A2%E5%93%81%E7%B7%A8%E8%99%9F%E9%85%8D%E5%B0%8D_-_Google_Chrome.png

at 2024-04-15 03:52, ray. said: OK. LET ME TRY

at 2024-04-15 03:54, ray. said: 如果亦有一些 SKU 餘下情况又點樣填假設 COWEASY SKU FANC-002 係以一箱計算, 每一箱係等於三盒,hktv mall skuid H8347001_S_FANC-001 係一盒計算, 即係hktv mall賣一盒就等於COWEASYsku 嘅三分一箱

at 2024-04-15 03:56, ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/661c9ffca3c8d40bf956d3c9/v/9110c3e76282e9bfd4717aedee04f63e48ebf637/image.png

at 2024-04-15 03:56, ray. said: 這是要在coweasy packing 上先設定好？是嗎

at 2024-04-15 03:58, Support Team said: 單位要預先設定

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7d82b9b95a6bfae9395af1beaf75ba899719c9aa/2024-04-15_11-57-51-%E5%A4%9A%E5%96%AE%E4%BD%8D_-_Google_Chrome.png

at 2024-04-15 03:58, ray. said: ?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/661c9ffca3c8d40bf956d3c9/v/bc3a44a2f4c22422e4205f019fa2320c40280063/image.png

at 2024-04-15 03:59, Support Team said: coweasy 產品預設單位選 1箱=3件 sku mapping 單位選 1件

at 2024-04-15 04:00, ray. said: 在那一頁面輸入多單位

at 2024-04-15 04:01, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/69beadf4b0e2b5637e058e4a4b993508b46238fe/2024-04-15_12-01-11-%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

at 2024-04-15 04:01, ray. said: LET ME TRY . THANKS SO MUCH

at 2024-04-15 04:37, ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/661c9ffca3c8d40bf956d3c9/v/ff65fce605409768305121fc7aee3dcd6b05178f/image.png

at 2024-04-15 04:37, ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/661c9ffca3c8d40bf956d3c9/v/d6ee3e311be2b8b9d9607a9c6721be2868b343f1/image.png

at 2024-04-15 04:38, ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/661c9ffca3c8d40bf956d3c9/v/1e8aed8f830fa1524df79cbc2839e8c0cd31c7d1/image.png

at 2024-04-15 04:38, ray. said: any mistake i made ?

at 2024-04-15 04:46, Support Team said: this case is forwarded to dev for checking

at 2024-04-15 04:46, Support Team said: you may try to use excel import/export to set up sku mappings

at 2024-04-15 04:49, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a67b8c147352ac5ca50e32435ad487fed25e894f/2024-04-15_12-48-54-%E7%94%A2%E5%93%81%E7%B7%A8%E8%99%9F%E9%85%8D%E5%B0%8D_-_Google_Chrome.png

at 2024-04-15 04:49, ray. said: i did , i upload the mapping excel , but i can't see the status , white scrren

at 2024-04-15 04:49, ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/661c9ffca3c8d40bf956d3c9/v/d29a8359ed13666330889e51cad5412424999d52/image.png

at 2024-04-15 04:50, ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/661c9ffca3c8d40bf956d3c9/v/5e8c577ed29d535f131fc476e60c65b7ed11d6ed/image.png

at 2024-04-15 04:51, ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/661c9ffca3c8d40bf956d3c9/v/3cad51c4c2d1926d516d04a5e54736514cbbcabe/image.png

at 2024-04-15 04:52, ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/661c9ffca3c8d40bf956d3c9/v/5c5be38cffde111a1b742af613ef8868223fe55b/image.png

at 2024-04-15 04:52, ray. said: even i can't delete

at 2024-04-15 05:05, Support Team said: for importing, we cannot reproduce the same issus, plaese try again

at 2024-04-15 05:05, Support Team said: or send your excel to us for checking

at 2024-04-15 05:06, ray. said:
https://tawk.link/59c4a0df4854b82732ff17d4/vc/661c9ffca3c8d40bf956d3c9/v/327897257ba21ff1e5024e5302c800197ac86e6e/SKU_Mappings.xls

2024-04-15-Chat transcript on hk2.coweasy.com started on Mond-0158.json

at 2024-04-15 07:46, ray. said: any update of the hktvmall upload

at 2024-04-15 07:56, Support Team said: development team is currently investigating the issues

2024-04-16-Chat transcript on coweasy.com started on Tuesday,-0159.json

at 2024-04-16 02:48, Ray. said: Hello Mary, I'm import twice same bank statement to same bank account, each file 85lines , now are 170lines, how to fix it ?

at 2024-04-16 02:49, Support Team said: delete in bank input list

at 2024-04-16 02:49, Ray. said: `where

at 2024-04-16 02:49, Support Team said: bank input list

at 2024-04-16 02:51, Support Team said: you can find transactions in the corresponding list where you input/import

2024-04-16-Chat transcript on hk1.coweasy.com started on Tues-0160.json

at 2024-04-16 07:02, Ms Lau. said: 會計報表,應收未收和應付未付在那個位置

at 2024-04-16 07:02, Ms Lau. said: 找不到

at 2024-04-16 07:03, Support Team said: 會計，總分類帳，查看AR AP 科目銷售/採購/支出，往來報表/帳齡報表

at 2024-04-16 07:17, Ms Lau. said: 是否有侮個客戶名稱

at 2024-04-16 07:17, Support Team said: 不明你的問題

at 2024-04-16 07:17, Support Team said: 或者你截圖給我們

2024-04-16-Chat transcript on hk1.coweasy.com started on Tues-0162.json

at 2024-04-16 08:34, Francis Leung. said: Can we export the Delivery Note details?

at 2024-04-16 08:35, Francis Leung. said: I mean the delivery note numbers.

at 2024-04-16 08:44, Support Team said: delivery note is a from of invoice there is delivery note no. in invoice import/export

at 2024-04-16 08:45, Francis Leung. said: how about just the list of delivery note numbers? like export the invoice numbers...

at 2024-04-16 08:46, Support Team said: there is no such fucntion

2024-04-16-Chat transcript on hk2.coweasy.com started on Tues-0161.json

at 2024-04-16 07:05, Ray. said: 你好,請問係銀行月結單輸入裡面持份者位置,想搵相關客戶消應付數,有些行數搵到擇客戶,有部分行數係空白

at 2024-04-16 07:07, Support Team said: 行數空白是指什麼？

at 2024-04-16 07:12, Ray. said: 無得選已入客戶

at 2024-04-16 07:12, Support Team said: 你指什麼？

at 2024-04-16 07:37, Ray. said: 係持份者下拉箭咀搵唔到已入機客戶/供應商/提供商相關紀錄

at 2024-04-16 07:39, Support Team said: 持份者選項只適用於收入/成本/支出科目

at 2024-04-16 07:43, Ray. said: 正是支出要搵返供應商做消數

at 2024-04-16 07:44, Support Team said: 看看科目是什麼性質

at 2024-04-16 07:48, Ray. said: 採購 / 應付對嗎

at 2024-04-16 07:48, Support Team said: 收入/成本/支出科目

at 2024-04-16 08:12, Ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/661e14f1a3c8d40bf9d92dc5/v/f4c4ac388f552ffb11d5d4ac478a1f6b0b2540c2/image.png

at 2024-04-16 08:12, Support Team said: 持份者選項只適用於收入/成本/支出科目

at 2024-04-16 08:14, Ray. said: this table imported from bank statement, how to settle the account payable entries

at 2024-04-16 08:16, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/04ed607379c3b4750eec854f632a0e347667a575/2024-04-16_16-15-54-%E9%8A%80%E8%A1%8C%E6%9C%88%E7%B5%90%E5%96%AE%E8%BC%B8%E5%85%A5_-_Google_Chrome.png

at 2024-04-16 08:37, Ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/661e14f1a3c8d40bf9d92dc5/v/d2297843fbea57faa5632149b0304db74c28eb3e/image.png

2024-04-17-Chat transcript on hk2.coweasy.com started on Wedn-0163.json

at 2024-04-17 03:15, Ray. said: Hello , any update of HKTVmall api import issue ?

at 2024-04-17 03:20, Support Team said: development team is currently working on the issues

at 2024-04-17 03:20, Ray. said: arround how long need time ?

at 2024-04-17 03:24, Support Team said: we are currently unable to provide a definite resolution time

at 2024-04-17 03:25, Ray. said: if u back to use the excel upload version , is it a stable one ?

at 2024-04-17 03:31, Support Team said: HKTV Excel import is stable however, API import and Excel Import functions are requested by different clients, so that they have different functionalities

2024-04-19-Chat transcript on hk2.coweasy.com started on Frid-0164.json

at 2024-04-19 03:38, ray. said: 我想問一問如果有個sku 例如係尿片我們買貨時候，供應商係以一包開單，所以採購單以包爲單位，但我們賣貨時候係以一箱計，每一箱等於三包，即係purchase係一包計，sales係一箱賣，這樣SKU 係應該如何輸入?

at 2024-04-19 03:40, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/38b072df5a73259c0086b88dd97fc8dec7f024f8/%E5%9C%96%E7%89%87.png

2024-04-19-Chat transcript on www.coweasy.com started on Frid-0165.json

at 2024-04-19 07:19, LAU. said: 想問下點樣入ARAP Opening?

at 2024-04-19 07:19, LAU. said: 是否可以用EXCEL 匯入?

at 2024-04-19 07:20, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eca6a7cab5816038e89d43c95d58c4889b29fdeb/2024-04-19_15-20-20-%E5%88%9D%E5%A7%8B%E9%A4%98%E9%A1%8D_-_Google_Chrome.png

at 2024-04-19 07:20, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5995a8ee767d5dd22604739ea9d88d381dab613a/2024-04-19_15-20-36-%E5%88%9D%E5%A7%8B%E9%A4%98%E9%A1%8D_-_Google_Chrome.png

at 2024-04-19 07:22, LAU. said: 客戶名是否要之前輸入?

at 2024-04-19 07:23, Support Team said: 是的

at 2024-04-19 07:23, LAU. said: 在那裡創建?

at 2024-04-19 07:24, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0404b16af8b30ad6da014346c3ce5bdd72ea5dd0/2024-04-19_15-24-00-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-04-19 07:25, LAU. said: SERVER是否有問題?登入很慢

at 2024-04-19 07:27, Support Team said: 我們並試不到有問題

at 2024-04-19 07:29, LAU. said: 我再試下

2024-04-19-Chat transcript on www.coweasy.com started on Frid-0166.json

at 2024-04-19 08:39, LAU. said: 如何可以2個人同步用一個ACCOUNT?

at 2024-04-19 08:43, Support Team said: 同一用戶同時只可一個登入

at 2024-04-19 08:43, Support Team said: 同一公司，多人同時登入需要訂購用戶

at 2024-04-19 08:44, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/31f6f9f7c262891c695ae3bfae5dd24f7d9b6929/%E5%9C%96%E7%89%87.png

2024-04-19-Chat transcript on www.coweasy.com started on Frid-0168.json

at 2024-04-19 09:32, LAU. said: 如何匯入客戶資料?

at 2024-04-19 09:32, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e77c520fedde8d72622d7b87db622e6a8cd43616/2024-04-19_17-32-48-1_new_message_-_Google_Chrome.png

at 2024-04-19 09:35, LAU. said: 是否已匯入?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662238bca3c8d40bf93031e4/v/031a4019c966d3232cb1764ec58febbc05d08847/image.png

at 2024-04-19 09:36, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/70c75e61ac0a63cec167311ff510fb130f8e88c3/%E5%9C%96%E7%89%87.png

at 2024-04-19 09:36, LAU. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662238bca3c8d40bf93031e4/v/cfec87cc165eb8f6fe7000ef560e379673b12f51/image.png

at 2024-04-19 09:37, LAU. said: 即是什么?

at 2024-04-19 09:38, Support Team said: 第1 2 行匯入成功

at 2024-04-19 09:44, LAU. said: 匯出後沒有客戶選擇?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662238bca3c8d40bf93031e4/v/74f1a67b3f2ed9e3b6e3cbb480b1342331a03a78/image.png

at 2024-04-19 09:45, LAU. said: 這裡是有的

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662238bca3c8d40bf93031e4/v/7bb68d784a2e6ae29101d7d3f8f0534df683df05/image.png

at 2024-04-19 09:50, Support Team said: 匯出excel有向下箭嘴，可選客戶/供應商或其他資料如沒有，請試試用其他軟件編輯excel

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/43d235a635aa12ea9f12f50e7b64b7dca3a8041f/2024-04-19_17-47-14-Opening_(11).xlsx_-_Google_Sheets_-_Google_Chrome.png

at 2024-04-19 09:51, LAU. said: 其他軟件是指什么?

at 2024-04-19 09:51, Support Team said: 其他office軟件

2024-04-22-Chat transcript on hk1.coweasy.com started on Mond-0169.json

at 2024-04-22 02:20, CRYSTAL LI. said: 請問在那裡能看到訂單的建文時間和是誰建立？

at 2024-04-22 02:23, Support Team said: 紀錄->操作員

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7d00ff47a4a24ddf4e960088e05906a32bfea96c/2024-04-22_10-21-16-%E7%B4%80%E9%8C%84_%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

2024-04-22-Chat transcript on hk2.coweasy.com started on Mond-0170.json

at 2024-04-22 02:20, LAU. said: 請問如何把other receivable 可以輸入customer/vendor name?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6625c8d0a3c8d40bf958dfcd/v/e14d91bf6ca7085a0caa2c8814ceee9312158848/WhatsApp_%E5%9C%96%E7%89%872024-04-2009.48.49_314a1808.jpg

at 2024-04-22 02:21, LAU. said: 另外為何不能export to excel?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6625c8d0a3c8d40bf958dfcd/v/c351559e7023b225f77a21e386140241131ae598/image.png

at 2024-04-22 02:22, Support Team said: 不可以，AR和客戶按金可以選客戶，其他科目不可以

at 2024-04-22 02:30, LAU. said: 即是只能在description內打公司名?

at 2024-04-22 02:30, LAU. said: 但我見accrual都可以入公司名

at 2024-04-22 02:30, Support Team said: 可以這樣做，但系統不會分subledger

at 2024-04-22 02:31, Support Team said: AR/AP之類可以選客戶/供應商，系統會分subledger

at 2024-04-22 02:35, LAU. said: 可以點整呢?

at 2024-04-22 02:35, Support Team said: 你指什麼

at 2024-04-22 02:36, LAU. said: 在OTHER RECEIVABLE內輸入客戶/供應商名

at 2024-04-22 02:36, Support Team said: 不可以

at 2024-04-22 02:36, Support Team said: 只有AR可以

at 2024-04-22 02:37, LAU. said: 不知是否試用版問題,當輸入大量數據之後,系統越來越慢

at 2024-04-22 02:45, Support Team said: 數據多時，產生報表所需會因應增加而輸入單據，影響應該不大

at 2024-04-22 03:10, LAU. said: 如果我有張單要入ap,但同時又即時settle,可以在那個畫面做比較方便?

at 2024-04-22 03:11, Support Team said: 採購

at 2024-04-22 03:18, LAU. said: 呢到?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6625c8d0a3c8d40bf958dfcd/v/ee419bfcef0ebfdc398640aafaa76779a3509ea9/image.png

at 2024-04-22 03:19, Support Team said: 是的

at 2024-04-22 03:22, LAU. said: 但付款是否要在另一個地方入?

at 2024-04-22 03:23, LAU. said: 有沒有同一個畫面可以做晒?

at 2024-04-22 03:23, Support Team said: 收款可入負數

at 2024-04-22 03:23, Support Team said: 在採購頁面

at 2024-04-22 03:24, LAU. said: 不是太明白

at 2024-04-22 03:26, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/418a38b97119c24b8148d1dbab2b5c2a9fb76ff8/2024-04-22_11-25-26-%E6%8E%A1%E8%B3%BC%E5%96%AE%EF%BC%88%E6%94%B6%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f7d4983956fca9067414cb2995a693e44b3fc843/2024-04-22_11-26-26-%E5%82%B3%E7%A5%A8_-_Google_Chrome.png

at 2024-04-22 03:28, LAU. said: 全數付清也是同樣做法嗎?

at 2024-04-22 03:29, Support Team said: 無AP：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bea0c5ace33a353cf7245cc03f9b7ea0ce7fe610/2024-04-22_11-29-18-(%E4%B8%BB%E9%A0%81)_%E6%8E%A1%E8%B3%BC_-_Google_Chrome.png

at 2024-04-22 03:30, LAU. said: 這個如EXPORT出EXCEL 做可以嗎?

at 2024-04-22 03:31, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee2b9f76fc1a613de067f1e9118fc45223193755/2024-04-22_11-31-39-%E5%96%AE%E6%93%9A%E5%8C%AF%E5%85%A5_-_Google_Chrome.png

at 2024-04-22 03:34, LAU. said: 這個是如何輸入?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6625c8d0a3c8d40bf958dfcd/v/aef225530e4472a7cc0437f6cf941fda652d6fd4/image.png

at 2024-04-22 03:35, Support Team said: 你可以先在系統輸入一次，匯出excel作為例子參考

at 2024-04-22 03:57, LAU. said: 點解加SUPPLIER時候,account default左係PURCHASE RETURN?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6625c8d0a3c8d40bf958dfcd/v/ed14e96cd030296707dbd2ae5f6363a2fcb44e0d/image.png

at 2024-04-22 03:58, Support Team said: return account

at 2024-04-22 03:58, LAU. said: 唔明

at 2024-04-22 03:58, Support Team said: 退貨科目

at 2024-04-22 03:59, LAU. said: 我知這個是退貨科目

at 2024-04-22 03:59, LAU. said: 但我在輸入單時想加一個新的SUPPLIER

at 2024-04-22 04:00, LAU. said: 為何會介定是這個科目呢?

at 2024-04-22 04:02, Support Team said: 這個是退貨科目，預設是選採購退回

at 2024-04-22 04:14, LAU. said: 那有沒有影響?

at 2024-04-22 04:15, LAU. said: Purchase no.可否輸入對方的發票號?

at 2024-04-22 04:15, Support Team said: 退貨時自動選這個科目

2024-04-22-Chat transcript on hk2.coweasy.com started on Mond-0171.json

at 2024-04-22 06:35, LAU. said: 如何享用此優惠?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662604faa3c8d40bf9494125/v/c313f17935a5653b9977beb0197a67bd1296e377/WhatsApp_%E5%9C%96%E7%89%872024-04-2214.20.42_2698d843.jpg

at 2024-04-22 06:36, Support Team said: 標示日期前訂購

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5f6d2525ce93f2f3b46ae6891e83aa3c58b6866e/2024-04-22_14-35-53-CowEasy_-_Google_Chrome.png

at 2024-04-22 06:36, LAU. said: 2USER意思是否可以同時使用?

at 2024-04-22 06:37, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/91e475ba1bc1cc69f415fc985634b32163afc010/2024-04-22_14-36-49-%E8%A8%82%E8%B3%BC_-_Google_Chrome.png

at 2024-04-22 06:37, LAU. said: 3個可以同步用嗎?

at 2024-04-22 06:38, Support Team said: 是的，不同的用戶可同時登入

at 2024-04-22 06:41, LAU. said: 不是99.5一個月

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662604faa3c8d40bf9494125/v/d82ca4632ed294999ae45b15cc4c9ab6aa9227b4/image.png

at 2024-04-22 06:43, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/39cfade69234382908716a6cfa31c1bed5b2bf68/%E5%9C%96%E7%89%87.png

at 2024-04-22 06:43, LAU. said: 154.5一個月?

at 2024-04-22 06:44, Support Team said: origin price：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6f628e97ee9b6cb85902a134346db28fe177a731/2024-04-22_14-44-02-CowEasy_%E6%94%B6%E8%B2%BB%E5%8F%8A%E5%8A%9F%E8%83%BD_-_Google_Chrome.png

at 2024-04-22 06:46, LAU. said: 我地用小企云

at 2024-04-22 06:47, Support Team said: 你這個登入是企業雲

at 2024-04-22 06:47, LAU. said: 小企云已包括56B嗎?

at 2024-04-22 06:48, LAU. said: 有冇得改?

at 2024-04-22 06:48, Support Team said: 只可以upgrade，不能downgrade

at 2024-04-22 06:49, Support Team said: 只可以用其他電郵地址重新登記

at 2024-04-22 06:49, LAU. said: 下..咁入面資料點?

at 2024-04-22 06:50, Support Team said: 科目/客戶/發票之類的可以匯出匯入

at 2024-04-22 06:51, LAU. said: Opening都匯唔到出EXCEL

at 2024-04-22 06:52, LAU. said: 企業云即係咩?

at 2024-04-22 06:52, LAU. said: 咪即係小企云

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662604faa3c8d40bf9494125/v/f85c5fa2ea350de5d81c9d26a17dcc481e306b23/image.png

at 2024-04-22 06:53, Support Team said:
https://www.coweasy.com/Cloud/Pricing.aspx

at 2024-04-22 06:53, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f620cb2d5b5f298897def4dff1f9097ab65ee3e/%E5%9C%96%E7%89%87.png

at 2024-04-22 06:53, LAU. said: 我只係想知我而家係小企云還是批發云?

at 2024-04-22 06:59, Support Team said: 批發云

at 2024-04-22 07:00, LAU. said: 即係而家冇得用返小企?

at 2024-04-22 07:00, Support Team said: 是的

at 2024-04-22 07:00, LAU. said: 批發云我地用唔著咁多FUNCTION

at 2024-04-22 07:01, LAU. said: 如果要開多個郵件,但你地又匯唔出OPENING

at 2024-04-22 07:01, LAU. said: 咁即係焗我地要JOIN個貴PLAN?

at 2024-04-22 07:05, LAU. said: 即係點呢?

2024-04-23-Chat transcript on hk1.coweasy.com started on Tues-0173.json

at 2024-04-23 04:44, admin@masswinning.com. said: 點解出PO訂貨, 仍然出現上面 .......is less than selling quantity, 早兩個月前已經問過這個問題

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66273253a3c8d40bf9ee459a/v/afed1619c9729f2750131000fbf1ad909d3582f8/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-04-23_12.41.23.png

at 2024-04-23 04:49, admin@masswinning.com. said: 另外, 產品已冇貨, 點解還可以出到invoice, 係庫存已 tick 提示少於銷售量

at 2024-04-23 04:50, Support Team said: 系統只提示，並不禁止用戶

at 2024-04-23 04:51, admin@masswinning.com. said: 連顯示提示都沒有

at 2024-04-23 05:01, Support Team said: 我們試不到提示有問題：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf27659cdff27f19a26f8ab259d957e0ca94c42e/2024-04-23_13-00-32-%E5%BA%AB%E5%AD%98%E9%96%B1%E8%A6%BD_-_Google_Chrome.gif

at 2024-04-23 05:02, Support Team said: 請提供錄屏/短片給我們檢查

2024-04-23-Chat transcript on hk1.coweasy.com started on Tues-0174.json

at 2024-04-23 06:49, admin@masswinning.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662758ada3c8d40bf964a459/v/44ba01e567101411792ff75179d59375e1d82997/S09H35.png

at 2024-04-23 06:49, admin@masswinning.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662758ada3c8d40bf964a459/v/a833ac649598b503c3ae1f3a7ab4e56fa3ab74c4/S09H35N.png

at 2024-04-23 06:51, admin@masswinning.com. said: S09H35N 及 S09H35U 都冇貨, 但係出 invoice 就沒有顯示少於銷售數量

at 2024-04-23 06:53, Support Team said: 組合的倉存數應該一直都是0，不適用於庫存提示

at 2024-04-23 07:18, admin@masswinning.com. said: 試過組合沒有tick 庫存提示少於銷售數量, 又試過tick, 但係都冇顯示少於銷售數量

at 2024-04-23 07:18, Support Team said: 組合的倉存數應該一直都是0，不適用於庫存提示

at 2024-04-23 07:24, admin@masswinning.com. said: 這個產品不是組合, 都係冇顯示少於銷售數量

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662758ada3c8d40bf964a459/v/556944f7611eb3c3799c353849d3a6e0af204124/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-04-23_152140.png

at 2024-04-23 07:28, Support Team said: 我們試不到這個情況請提供錄屏/短片給我們檢查

2024-04-23-Chat transcript on hk2.coweasy.com started on Tues-0172.json

at 2024-04-23 02:17, LAU. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66270fada3c8d40bf9823884/v/e83a36464c05be218a4155e00f3a163519e3d1cb/image.png

at 2024-04-23 02:18, LAU. said: 為何入不到BK 持份者

at 2024-04-23 02:18, LAU. said: 明明入完, 開來睇就無左

at 2024-04-23 02:19, LAU. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66270fada3c8d40bf9823884/v/4f10eb73cecddc71c730085c1c50e18578428f4c/image.png

at 2024-04-23 02:22, Support Team said: 持份者選項只適用於收入/成本/支出科目

at 2024-04-23 02:26, LAU. said: 那BANK我要知道付了給誰呢?

at 2024-04-23 02:26, LAU. said: 我要到那入數

at 2024-04-23 02:29, Support Team said: 系統的客戶，供應商，提供商/員工和銀行科目並無直接關聯，並無相關輸入或報表

at 2024-04-23 02:32, LAU. said: 即係從BANK頁面睇唔到張單係比邊個?

at 2024-04-23 02:41, LAU. said: 匯入了月結單想Delete

at 2024-04-23 02:41, LAU. said: 可以點做

at 2024-04-23 02:41, Support Team said: 在紀錄刪除

at 2024-04-23 02:42, LAU. said: 匯入了在那操作?

at 2024-04-23 02:42, Support Team said: 在紀錄查找

at 2024-04-23 02:44, LAU. said: 在紀錄刪除? 邊個位?

at 2024-04-23 02:46, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a42eed4c2fea6c64cfa13e18275ef84dbb7a66fc/2024-04-23_10-46-29-%E9%8A%80%E8%A1%8C%E6%9C%88%E7%B5%90%E5%96%AE%E8%BC%B8%E5%85%A5_-_Google_Chrome.png

2024-04-23-Chat transcript on hk2.coweasy.com started on Tues-0176.json

at 2024-04-23 07:08, Lai Jessica. said: 係咪PAYROLL要出IR56就一定要在這介面入WAGES?

at 2024-04-23 07:09, Lai Jessica. said: \

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66275cefa3c8d40bf9ef0bf4/v/8cfe6fa247adb640dcca4b4fc3a83639bec0f998/image.png

at 2024-04-23 07:09, Lai Jessica. said: 如果在Accounting input入wages是否就出不了ir56?

at 2024-04-23 07:09, Lai Jessica. said: 或是沒有關係的

at 2024-04-23 07:11, Support Team said: 會計輸入可以出

at 2024-04-23 07:13, Lai Jessica. said: 即係出IR56不一定要用PAYROLL入數?

at 2024-04-23 07:15, Support Team said: 相關員工，相關科目的紀錄可以出到

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/32c10c386ba1c1976cd1b34869ccfca7cdc66bfc/2024-04-23_15-14-57-IR56B_-_Google_Chrome.png

2024-04-24-Chat transcript on coweasy.com started on Wednesda-0178.json

at 2024-04-24 03:20, Kitty Chung. said: 早晨, Mary,

at 2024-04-24 03:21, Kitty Chung. said: How to change the country selected?

at 2024-04-24 03:23, Support Team said: country cannot be changed after company created

at 2024-04-24 03:24, Kitty Chung. said: Can I delete the company and reopen?

at 2024-04-24 03:25, Support Team said: require cpa admin to delete

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/be2285bca62c233ea33549d46c9a31338893e19f/2024-04-24_11-24-57-CowEasy_%E5%A4%9A%E5%85%AC%E5%8F%B8%E5%B9%B3%E5%8F%B0_-_Google_Chrome.png

at 2024-04-24 03:27, Kitty Chung. said: Can I open the same name of company?

at 2024-04-24 03:27, Support Team said: yes

2024-04-24-Chat transcript on hk1.coweasy.com started on Wedn-0179.json

at 2024-04-24 06:47, CRYSTAL LI. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6628a925a3c8d40bf9f41d22/v/24d45586c6b42a3b92e8f16a21831a6d5e8782e3/WechatIMG6175.jpg

at 2024-04-24 06:48, Support Team said: 每個用戶同時只可一個登入

at 2024-04-24 06:48, CRYSTAL LI. said: 沒有登入過，已重開電腦释清除cookies，怎解決這問題

at 2024-04-24 06:48, CRYSTAL LI. said: 在另一部電腦登入沒問題

at 2024-04-24 06:49, CRYSTAL LI. said: 沒有同時登入

at 2024-04-24 06:51, Support Team said: 在之前登入的登出後，才可在其他電腦或瀏覽器登入

at 2024-04-24 06:51, Support Team said: 或等之前登入自動登出

at 2024-04-24 06:52, CRYSTAL LI. said: 這部電腦不能登後試過另一部電腦能登入，之後都登出了，但這部電腦還是不能登入

at 2024-04-24 06:53, Support Team said: 出這個提示是之前的未登出

2024-04-25-Chat transcript on hk2.coweasy.com started on Thur-0180.json

at 2024-04-25 02:39, Ms Chung. said: 財財務報表怎樣SAVE AS PDF?只看到匯出為EXCEL

at 2024-04-25 02:40, Support Team said: 使用瀏覽器列印功能另存為pdf

2024-04-25-Chat transcript on hk2.coweasy.com started on Thur-0181.json

at 2024-04-25 06:53, yylau0146@icloud.com. said: 紅色圈住位置為何EXPORT出EXPORT沒有顯示?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6629fd3aa3c8d40bf942fcf5/v/e0261e1f07f68506e3a2e5b933acfdd55c90c378/image.png

at 2024-04-25 06:58, yylau0146@icloud.com. said: EXPORT出EXCEL

at 2024-04-25 07:01, Support Team said: 月結單輸入的匯出匯入，暫時未有這欄，需要使用介面才有

at 2024-04-25 07:07, yylau0146@icloud.com. said: 那么可以在那裡import返資料?

at 2024-04-25 07:09, Support Team said: 暫時未有

at 2024-04-25 07:14, yylau0146@icloud.com. said: :scream:

2024-04-25-Chat transcript on hk2.coweasy.com started on Thur-0182.json

at 2024-04-25 07:08, Virginia Yip. said: 請問銷售月結單可以自訂模板嗎

at 2024-04-25 07:10, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6679316c909a3b3b73f10d38c28074a43a457d7/2024-04-25_15-09-35-(%E4%B8%BB%E9%A0%81)_%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/197d330061f8d7d0b939a2294132003741daac2d/2024-04-25_15-09-52-%E9%8A%B7%E5%94%AE%E6%9C%88%E7%B5%90%E5%96%AE(%E5%A4%9A%E5%AE%A2%E6%88%B6)_-_Google_Chrome.png

at 2024-04-25 07:49, Virginia Yip. said: 請問自定MRT 如何使用

at 2024-04-25 07:51, Support Team said: 銷售月結單這裡打開designer和上傳

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/599b73ab3b7627e5d32fb97dee707467b6069e52/%E5%9C%96%E7%89%87.png

at 2024-04-25 07:51, Support Team said: 其他表單，例如發票報價單，修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2024-04-26-Chat transcript on hk2.coweasy.com started on Frid-0183.json

at 2024-04-26 03:12, yylau0146@icloud.com. said: 請問那裡可以IMPORT發票?

at 2024-04-26 03:16, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c4c193df3955e4bc7730d807f89df3cb7825edc/2024-04-26_11-16-26-%E5%96%AE%E6%93%9A%E5%8C%AF%E5%85%A5_-_Google_Chrome.png

at 2024-04-26 03:32, yylau0146@icloud.com. said: 我晝面只得pURCHASE

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662b1b1ba3c8d40bf9dce663/v/aea3e8d5484327e441cd31409c8815bfd8ee754a/image.png

at 2024-04-26 03:35, Support Team said: 請登出再登入試試

at 2024-04-26 03:36, yylau0146@icloud.com. said: 見到了,謝謝

at 2024-04-26 03:38, yylau0146@icloud.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662b1b1ba3c8d40bf9dce663/v/07f42870cae353f4377c0a967737e4f785710fc4/image.png

at 2024-04-26 03:38, yylau0146@icloud.com. said: 這個STAKEHOLDER會在那個報表中顯示SUB-LEDGER?

at 2024-04-26 03:39, Support Team said: 會計輸入持份者暫時只支持收入/成本/支出，不支持AR AP或其他科目

at 2024-04-26 03:40, Support Team said: 暫不支持subledger

at 2024-04-26 03:41, yylau0146@icloud.com. said: 那么我輸入了VENDOR/STAFF NAME, 邊個報表可以睇到?

at 2024-04-26 03:41, Support Team said: 你輸入什麼單據

at 2024-04-26 03:42, yylau0146@icloud.com. said: 我係bANK STAT位置輸入支出,想睇返每個月唔同持扮人支出總數,可以係邊到睇?

at 2024-04-26 03:43, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c6f0d34534aedac423d947b2ffd7c6cad9ed59c/2024-04-26_11-43-00-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-04-26 03:57, yylau0146@icloud.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662b1b1ba3c8d40bf9dce663/v/960b56dd8134314c5d3b253639f505476c86be24/image.png

at 2024-04-26 03:57, yylau0146@icloud.com. said: invoice export出來,但CUSTOMER CODE個位冇得揀公司名?

at 2024-04-26 03:57, Support Team said: 輸入客戶編號

at 2024-04-26 03:58, yylau0146@icloud.com. said: 係咪我照入code就會自動輸入?

at 2024-04-26 03:58, Support Team said: 是的

at 2024-04-26 04:01, yylau0146@icloud.com. said: 我試下

2024-04-26-Chat transcript on hk2.coweasy.com started on Frid-0185.json

at 2024-04-26 08:11, yylau0146@icloud.com. said: 請問發票IMPORT後會直接入邊個收入帳號?

at 2024-04-26 08:13, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/83ea59d161746c86937d12e1a2f23658de3d1703/2024-04-26_16-13-39-Invoice_V6_(18).xlsx_-_Google_Sheets_-_Google_Chro.png

at 2024-04-26 08:15, yylau0146@icloud.com. said: optional?

at 2024-04-26 08:15, yylau0146@icloud.com. said: 冇打會點?

at 2024-04-26 08:18, Support Team said: 按編號排，第一個收入科目

at 2024-04-26 08:24, yylau0146@icloud.com. said: 請問什么問題?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662b5f90a3c8d40bf964dd6e/v/22264e94c974d51c90dab7c884c9a775ece4d6aa/image.png

at 2024-04-26 08:24, Support Team said: date

2024-04-26-Chat transcript on hk2.coweasy.com started on Frid-0186.json

at 2024-04-26 09:49, yylau0146@icloud.com. said: 為何IMPORT時有打ID,性別,但入去睇又冇?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/662b7115a3c8d40bf9ae6d92/v/3c4682c78357a39beafbd9d8f7f6b1bea158992f/image.png

at 2024-04-26 09:51, Support Team said: imprt/export 暫不支援 IR56部分資料

2024-04-29-Chat transcript on hk1.coweasy.com started on Mond-0187.json

at 2024-04-29 04:09, CARLOS WONG. said: Hoccountw to create new

at 2024-04-29 04:10, CARLOS WONG. said: Company Account

at 2024-04-29 04:13, CARLOS WONG. said: How to create new company account

at 2024-04-29 04:15, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/47fc84e11b2532b76f2ea2158fd2b9998682f62d/2024-04-29_12-15-45-CowEasy_%E5%A4%9A%E5%85%AC%E5%8F%B8%E5%B9%B3%E5%8F%B0_-_Google_Chrome.png

at 2024-04-29 04:47, CARLOS WONG. said: WHEN SHOULD PENDING

at 2024-04-29 04:48, Support Team said: when you need pending function

at 2024-04-29 04:48, CARLOS WONG. said: WHAT IS THE DIFFERENT BETWEEN PENDING AND FREEZING

at 2024-04-29 04:50, Support Team said: pending need approve to make bills

at 2024-04-29 04:50, Support Team said: freeze date will prevent adding/editing/deleting bills

2024-04-30-Chat transcript on hk1.coweasy.com started on Tues-0190.json

at 2024-04-30 02:18, info@wachi.com.hk. said: 在CRM 加左客人資料, SEARH 都可以搵到, 但打發票就搵唔到資料, 尋日已經係咁, RE-LOG IN 再做過都唔得。

at 2024-04-30 02:19, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/66f36ee621a5d68722a70c98a76b0767c3175aa4/2024-04-30_10-19-31-%E5%AE%A2%E6%88%B6_(CRM)_-_Google_Chrome.png

at 2024-04-30 03:13, info@wachi.com.hk. said: 已剔左都係唔得

at 2024-04-30 03:16, Support Team said: 我們試不到有這樣的問題

at 2024-04-30 03:16, Support Team said: 請截圖

2024-04-30-Chat transcript on hk1.coweasy.com started on Tues-0192.json

at 2024-04-30 02:02, JoJo. said: Good morning, may be know activate the company account?

at 2024-04-30 02:03, JoJo. said: I cannot click in, it keeps showing inactivate

at 2024-04-30 02:03, Support Team said: click link in activate email

at 2024-04-30 02:15, JoJo. said: I cannot click in the company account, it keeps showing inactivate

at 2024-04-30 02:17, Support Team said: in CPA platform, users need admin to enable them in companies

2024-04-30-Chat transcript on hk1.coweasy.com started on Tues-0193.json

at 2024-04-30 05:26, info@wachi.com.hk. said: 加左客人名稱, 但打發票果度搵唔到??? 你之前講既方泓已試左, 但一樣唔得。

at 2024-04-30 05:26, Support Team said: 我們試不到有這樣的問題

at 2024-04-30 05:26, Support Team said: 請截圖

2024-04-30-Chat transcript on hk1.coweasy.com started on Tues-0194.json

at 2024-04-30 06:55, CARLOS WONG. said: WHY I CANNOT INPUT YR 2022?

at 2024-04-30 06:56, CARLOS WONG. said: ONLY CAN INPUT YR2023, HOW TO CHANGE SETTING YEARS for input data? thanks

at 2024-04-30 06:57, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ea4e2187e13a712e0da978ca8fd6e25fbf53087/-49-17-%E5%85%AC%E5%8F%B8%E8%A8%AD%E5%AE%9A.png

at 2024-04-30 06:58, CARLOS WONG. said: how to un freeze date

at 2024-04-30 06:59, Support Team said: select date

2024-04-30-Chat transcript on www.coweasy.com started on Tues-0189.json

at 2024-04-30 02:41, CARLOS WONG. said: HOW TO SET PATFORM USER

at 2024-04-30 02:42, CARLOS WONG. said: AND ADMIN RIGHT

at 2024-04-30 02:42, Support Team said: you need to login to admin account to set user

at 2024-04-30 02:50, CARLOS WONG. said: HOW TO CHANGE RPORT USER TO PLATFORM USER

at 2024-04-30 02:50, Support Team said: no such function

at 2024-04-30 02:51, Support Team said: you have to delte and add again

2024-04-30-Chat transcript on www.coweasy.com started on Tues-0191.json

at 2024-04-30 03:58, CARLOS WONG. said: how to swhich top left company name

https://tawk.link/59c4a0df4854b82732ff17d4/vc/663066ada3c8d40bf997bcd6/v/549aa79682ca80f728834e7e81d9378f791a54cb/image.png

at 2024-04-30 03:59, Support Team said: company setting

at 2024-04-30 04:01, CARLOS WONG. said: d

at 2024-04-30 04:03, CARLOS WONG. said: and then

at 2024-04-30 04:03, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28be8e995f56a076fde97143c38792c4b5a947da/2024-04-30_12-00-24-tawk.to_Chat_-_Google_Chrome.png

at 2024-04-30 04:04, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ae812dc57b02fd69d17dacad882fb810b2fb8f7/2024-04-30_12-03-27-Company_Setting_-_Google_Chrome.png

2024-05-02-Chat transcript on hk1.coweasy.com started on Thur-0195.json

at 2024-05-02 02:58, JoJo. said: I've used direct input for bank transaction

at 2024-05-02 02:58, JoJo. said: Then I tried import excel for another bank account

at 2024-05-02 02:59, JoJo. said: And the original bank transactions are gone

at 2024-05-02 03:00, Support Team said: use blank template to import new records

at 2024-05-02 03:04, JoJo. said: is it about the file name?

at 2024-05-02 03:05, Support Team said: dont use exported file to impiort new records

at 2024-05-02 03:22, JoJo. said: how to input same voucher in excel withiut voucher number

at 2024-05-02 03:22, JoJo. said: without*

at 2024-05-02 03:25, Support Team said: no such option

at 2024-05-02 03:25, Support Team said: you need to specify voucher number for the some ones

at 2024-05-02 03:33, JoJo. said: I put an exchange rate in MULTI-CURRENCY

at 2024-05-02 03:34, JoJo. said: If I input bank transactions with another exchange rate

at 2024-05-02 03:34, JoJo. said: Is COWEASY can count the exchange diff automatic?

at 2024-05-02 03:35, Support Team said: no such function

at 2024-05-02 03:38, JoJo. said: then what's the point to input exchange rate in MULTI-CURRENCY?

at 2024-05-02 03:38, Support Team said: default rate

at 2024-05-02 03:39, JoJo. said: But if I put a rate in bank excel, it will use that rate, right?

at 2024-05-02 03:39, Support Team said: yes

2024-05-02-Chat transcript on hk2.coweasy.com started on Thur-0197.json

at 2024-05-02 09:42, Ray. said: JUST WANT TO CHECK , IS IT SOLVE THE PROBLEM OF HKTVMALL API

at 2024-05-02 09:44, Support Team said: what problem are you refer to?

at 2024-05-02 09:44, Ray. said: I CHECK LAST 2 WEEKS AGO

at 2024-05-02 09:46, Ray. said: SKU MATCHING

at 2024-05-02 09:48, Support Team said: SKU Mappings, add new mapping issue is solved

at 2024-05-02 09:49, Ray. said: OK . LET ME TEST AGAIN TONIGHT

at 2024-05-02 09:50, Ray. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66335e60a3c8d40bf9a702b9/v/264b5dd8878bad83f4f2ebe41290aa1ef3020e90/image.png

at 2024-05-02 09:50, Ray. said: can i know how to fill ?

at 2024-05-02 09:52, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7dca1cc3563381e046fe8a5840fdfdb5985f139f/2024-05-02_17-51-50-%E7%94%A2%E5%93%81%E7%B7%A8%E8%99%9F%E9%85%8D%E5%B0%8D_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a4816ebc23670615720bbd2bbd05883b72f88d04/2024-05-02_17-52-15-SKU_Mappings_(3).xlsx_-_Google_Sheets_-_Google_Chr.png

at 2024-05-02 09:53, Ray. said: sku is fill hktvmall partnumber ?

at 2024-05-02 09:55, Support Team said: fullSkuCode or skuCode

2024-05-03-Chat transcript on hk1.coweasy.com started on Frid-0198.json

at 2024-05-03 06:30, JoJo. said: I have some inter bank transferral entry

at 2024-05-03 06:31, JoJo. said: Like C/A to S/A, I put once in C/A against S/A.

at 2024-05-03 06:31, Support Team said: onluy input one, do not input multiple records for single transaction

at 2024-05-03 06:31, JoJo. said: So do I nned to pit again in S/A against C/A?

at 2024-05-03 06:43, JoJo. said: Can I modify the bank voucher?

at 2024-05-03 06:44, JoJo. said: Like some bank charges deducted or exchange diff by transfer

at 2024-05-03 06:47, Support Team said: All inputs can be found in the corresponding list, User can find lists in the reports column on the right side of the main page. In the lists, you can view, modify, or delete transactions.

at 2024-05-03 06:48, JoJo. said: I have an entry USD trf to HKD, if I put USD out at a rate then HKD will in according to same rate?

at 2024-05-03 06:49, Support Team said: bank input only support same currency in same voucher

at 2024-05-03 06:49, Support Team said: multi-currency should be input in accountant input

at 2024-05-03 06:50, JoJo. said: So if USD trf to HKD, I need to do against ex. diff for both side? one USD one HKD?

at 2024-05-03 06:51, Support Team said: only local currency

at 2024-05-03 06:51, JoJo. said: but you said same currency in same vouncher

at 2024-05-03 06:51, Support Team said: multi-currency should be input in accountant input

2024-05-07-Chat transcript on hk1.coweasy.com started on Tues-0200.json

at 2024-05-07 02:44, Elaine Tan. said: Am I able to insert opening balance amount for supplier?

at 2024-05-07 02:45, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2606acd418f8027322b616be0ef7034d5a6fffc3/-50-36-Dashboard.png

at 2024-05-07 02:46, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/32285ec0f295e5508de3ed8e4273a353a33bfca3/-02-58-%E5%88%9D%E5%A7%8B%E9%A4%98%E9%A1%8D.png

2024-05-07-Chat transcript on hk1.coweasy.com started on Tues-0201.json

at 2024-05-07 04:53, CRYSTAL LI. said: 請問這個description怎加到invoicr入面？

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6639a938a3c8d40bf9991d2a/v/f703ee129c2069538c360dd38e0190e499bf8a27/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-05-07_%E4%B8%8B%E5%8D%8812.51.17.png

at 2024-05-07 04:56, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2024-05-07 04:56, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/13f86d474c153d7537184b6ce55b0003d8956841/2024-05-07_12-56-00-aaa-24-04-25-001_-_Google_Chrome.png

at 2024-05-07 04:57, CRYSTAL LI. said: 要選那一個？

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6639a938a3c8d40bf9991d2a/v/a30a276e750ebd3b5fe4d4cfe1090ee0b801549a/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-05-07_%E4%B8%8B%E5%8D%8812.57.10.png

at 2024-05-07 04:58, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ea853c1acab054e3509b95acd491c5c93173feb3/%E5%9C%96%E7%89%87.png

2024-05-07-Chat transcript on hk1.coweasy.com started on Tues-0202.json

at 2024-05-07 08:41, admin@masswinning.com. said: 如果張發票,客戶只付一部份款項, 餘額未付, 可以怎樣輸入記錄

at 2024-05-07 08:41, Support Team said: 收款

at 2024-05-07 08:42, Support Team said: 收款分部分收款

at 2024-05-07 08:43, admin@masswinning.com. said: 有冇短片示範

at 2024-05-07 08:43, Support Team said: 按實際輸入

2024-05-07-Chat transcript on hk2.coweasy.com started on Tues-0203.json

at 2024-05-07 07:33, yylau0146@icloud.com. said: 想問下客人付訂金可以在那裡輸入,又可以顯示在aging report內?

at 2024-05-07 07:34, Support Team said: 按金faq：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86ab63b6c8aecbc2302f5834b7eaf55d9a0e625c/-58-20-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89.png

at 2024-05-07 07:38, yylau0146@icloud.com. said: 在那裡?

at 2024-05-07 07:38, Support Team said: 發票

at 2024-05-07 07:39, yylau0146@icloud.com. said: 會入那個會計帳?

at 2024-05-07 07:40, Support Team said: 請參考faq：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a1977f6f8bae9d9b487c2799db542d17924dbcc2/%E5%9C%96%E7%89%87.png

at 2024-05-07 07:41, yylau0146@icloud.com. said: 即是要開一個帳戶是customer deposit?

at 2024-05-07 07:41, Support Team said: 如沒有要新增

2024-05-08-Chat transcript on hk1.coweasy.com started on Wedn-0206.json

at 2024-05-08 05:25, JoJo. said: I've import a bank PDF and result showns like this

https://tawk.link/59c4a0df4854b82732ff17d4/vc/663b0998a3c8d40bf90db486/v/7652a01fd02af056359c7f2fcbd6d4100c77a60d/image.png

at 2024-05-08 05:25, JoJo. said: Is that mean fail?

at 2024-05-08 05:28, Support Team said: yes

2024-05-08-Chat transcript on hk1.coweasy.com started on Wedn-0207.json

at 2024-05-08 06:35, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/663b15f8a3c8d40bf97a5786/v/63a1d6be70ed46d3b9459969c8292b679a92c880/image.png

at 2024-05-08 06:35, JoJo. said: Why there is no result after I import bank statement pdf?

at 2024-05-08 06:36, Support Team said: this pdf may be not compatible yet

at 2024-05-08 06:38, JoJo. said: Is the file type problem?

at 2024-05-08 06:38, JoJo. said: Or statement format

at 2024-05-08 06:39, Support Team said: statement format

at 2024-05-08 06:39, JoJo. said: How about scanned pdf?

at 2024-05-08 06:40, JoJo. said: Is there any limit

at 2024-05-08 06:40, JoJo. said: for statement format

at 2024-05-08 06:43, Support Team said: this is new released function, there are some bank statment formats not yet compatible

at 2024-05-08 06:44, JoJo. said: It can only scan ONE transaction from the statement

at 2024-05-08 06:44, Support Team said: this is new released function, there are some bank statment formats not yet compatible

2024-05-08-Chat transcript on hk1.coweasy.com started on Wedn-0209.json

at 2024-05-08 08:08, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/663b3053a3c8d40bf9da7520/v/da9b94d38fe690b5863d31a9a63089e5193d94f6/image.png

at 2024-05-08 08:08, JoJo. said: I only import 250 transactions

at 2024-05-08 08:08, JoJo. said: what's the limit

at 2024-05-08 08:11, Support Team said: try to delete empty rows, or export blank template and copy data rows only

2024-05-08-Chat transcript on hk2.coweasy.com started on Wedn-0204.json

at 2024-05-08 02:12, yylau0146@icloud.com. said: 想問下入DEPOSIT另一隻腳點入BANK?

at 2024-05-08 02:13, Support Team said: faq：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/adec8060484f0f93d18c008c140c82138ec798fc/%E5%9C%96%E7%89%87.png

at 2024-05-08 02:14, Support Team said: 在收款收取按金／訂金:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2d46da4f0de7cb136775dc66c8cb9b009e88c5ff/%E5%9C%96%E7%89%87.png

at 2024-05-08 02:14, yylau0146@icloud.com. said: 即係要在2個畫面入?

at 2024-05-08 02:14, Support Team said: 是

at 2024-05-08 02:14, yylau0146@icloud.com. said: 一個係發票,另一個係收款?

at 2024-05-08 02:16, yylau0146@icloud.com. said: 另外想問下我們有幾間公司,是否可以在同一個帳號內開幾個?

at 2024-05-08 02:16, Support Team said: 不可以

at 2024-05-08 02:17, yylau0146@icloud.com. said: 即時一間公司只能開一個帳號?

at 2024-05-08 02:17, yylau0146@icloud.com. said: 你們是否有個PACAGE包幾間公司?

at 2024-05-08 02:18, Support Team said: 一個帳戶只可以輸入一間公司的帳

at 2024-05-08 02:18, Support Team said: 一間公司開多個帳戶，並無相關限制

at 2024-05-08 02:19, yylau0146@icloud.com. said: 你意思開什么帳戶才沒有限制?

at 2024-05-08 02:19, Support Team said: 你要一間公司開多個帳戶，還是一個帳戶輸入多間公司的帳？

at 2024-05-08 02:20, yylau0146@icloud.com. said: 一個帳戶輸入多間公司的帳

at 2024-05-08 02:21, Support Team said: 不可以

at 2024-05-08 02:21, Support Team said: 一個帳戶只可以輸入一間公司的帳

at 2024-05-08 02:21, yylau0146@icloud.com. said: 那么一間公司開多個帳戶是什么意思呢?

at 2024-05-08 02:22, Support Team said: 多個不同帳戶輸入同一間公司的帳

at 2024-05-08 02:22, yylau0146@icloud.com. said: 那即是用戶

at 2024-05-08 02:23, yylau0146@icloud.com. said: 那么我有其他公司要用便要重新申請

at 2024-05-08 02:24, Support Team said: 是

2024-05-08-Chat transcript on hk2.coweasy.com started on Wedn-0205.json

at 2024-05-08 03:27, yylau0146@icloud.com. said: 那個位置可以睇到張發票幾時settle?

at 2024-05-08 03:28, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7eef2446065fb1a7f3977ad942614781f1ed53fe/2024-05-08_11-28-18-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-05-08 03:42, yylau0146@icloud.com. said: 那個?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/663af118a3c8d40bf974febe/v/ca13b94cb4458973f0d34cb7c765e1a62a83d5c8/image.png

at 2024-05-08 03:43, Support Team said: customer ledger

at 2024-05-08 03:44, yylau0146@icloud.com. said: 沒有這個

at 2024-05-08 03:44, Support Team said: 你使用小企雲？需要批發雲才有這個報表

2024-05-09-Chat transcript on hk1.coweasy.com started on Thur-0210.json

at 2024-05-09 07:32, Elaine Tan. said: How to print report all together when there is more than 1 page?

at 2024-05-09 07:33, Support Team said: dont know what you mean if there is not enough space, it will automatically spit into pages

at 2024-05-09 07:34, Elaine Tan. said: When i try to print into pdf, it can only print the only page showed even though there are 6 pages.

at 2024-05-09 07:37, Support Team said: if it is already split into multiple pages before printing, you need to view and print each page

at 2024-05-09 07:37, Elaine Tan. said: So there is no way for me to print into 1 file?

at 2024-05-09 07:38, Support Team said: yes

at 2024-05-09 07:39, Elaine Tan. said: dont you think it is not making any sense? I have to print 6 files for a general ledger report

at 2024-05-09 07:44, Support Team said: We have forwarded your opinion to our development team. They regularly discuss and evaluate potential new features and improvements. Or, if users have any need to customize existing functions, please provide detailed specifications. We would be happy to have our development team evaluate your needs and provide a quote. Users may also directly contact WhatsApp at 85298883995 to submit specifications and inquire about quotation.

2024-05-10-Chat transcript on hk1.coweasy.com started on Frid-0211.json

at 2024-05-10 02:40, info@wachi.com.hk. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/663d8765a3c8d40bf9148d34/v/83f7a5ca322e08d60a9ce2ea0337945681c83a74/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-05-10_104215.png

at 2024-05-10 02:40, info@wachi.com.hk. said: 打發票尋找不到 LCSD0039

at 2024-05-10 02:41, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/981979c27880da2cce753d355ddb0795b30710fa/2024-05-10_10-41-08-%E5%AE%A2%E6%88%B6_(CRM)_-_Google_Chrome.png

at 2024-05-10 02:42, info@wachi.com.hk. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/663d8765a3c8d40bf9148d34/v/8e5146261a95d8011dd0390dd926bf3ac26442d5/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-05-10_104431.png

at 2024-05-10 02:42, info@wachi.com.hk. said: 一早已剔左

at 2024-05-10 02:43, Support Team said: 發票怎樣選不到，截圖

at 2024-05-10 02:44, info@wachi.com.hk. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/663d8765a3c8d40bf9148d34/v/9a0c3e43f8f114d1f06b220ec06d24bebf1a5633/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-05-10_104658.png

at 2024-05-10 02:45, Support Team said: 你是怎樣操作的？

at 2024-05-10 02:46, info@wachi.com.hk. said: 唔明你講咩

at 2024-05-10 02:46, Support Team said: 你是怎樣操作的？步驟？

2024-05-13-Chat transcript on hk1.coweasy.com started on Mond-0216.json

at 2024-05-13 05:04, info@wachi.com.hk. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66419e45a3c8d40bf9e99984/v/4a033051716ab299e6cb9d317ac6e2dc87b09026/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-05-13_130612.png

at 2024-05-13 05:04, info@wachi.com.hk. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66419e45a3c8d40bf9e99984/v/3a0ec0c6eaa5c74a538af903befb5aab9a0d7474/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-05-13_130641.png

at 2024-05-13 05:05, info@wachi.com.hk. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66419e45a3c8d40bf9e99984/v/7a51257c7bcbe513d0f7694e825ff1f8c1219d13/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-05-13_130714.png

at 2024-05-13 05:06, info@wachi.com.hk. said: 加左客人, CRM 睇到搵到, 亦剔左 POS, TRADING, 但打發票就搵唔到, 已經問左多次, 一路解決唔到!

at 2024-05-13 05:07, Support Team said: 已回覆你我們試不到有這樣的問題你是怎樣操作的？步驟？

at 2024-05-13 05:11, info@wachi.com.hk. said: 我已經 capture 比你睇, 跟本唔係操作問題, 系統有問題, 唔好 AI 回覆, 要真人對話, 唔該!

at 2024-05-13 05:16, Support Team said: 我們多次測試都是不到有這樣的問題，其他客戶也根本沒有反映過同樣問題而你的截圖根本沒有參考作用，請提供具體操作

2024-05-13-Chat transcript on hk2.coweasy.com started on Mond-0214.json

at 2024-05-13 02:02, MISS LAU. said: 您好,請問我用會計公司開了個AC,之後如何新加入CLIENT的公司名?

at 2024-05-13 02:02, MISS LAU. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66417108a3c8d40bf982840d/v/e8e2ed9eb76d291c7586113240bffad84ed91614/WhatsApp_%E5%9C%96%E7%89%872024-05-1309.47.30_eefe7245.jpg

at 2024-05-13 02:07, Support Team said: you need to upload BR copy, then subscribe you can test with only one account in trail

at 2024-05-13 02:08, MISS LAU. said: 即係試用版只可以用一間公司?

at 2024-05-13 02:09, MISS LAU. said: 我想睇下入多間公司係點樣

at 2024-05-13 02:10, MISS LAU. said: 如果放某一間公司比客人睇數係點樣放?

at 2024-05-13 02:11, Support Team said: 你可以在第一間公司測試

at 2024-05-13 02:11, MISS LAU. said: 唔明

at 2024-05-13 02:13, Support Team said: 新增用戶-報表用戶

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bbb04deeb07790559d6a0c80e2b2c56b2f85b15f/2024-05-13_10-11-51-%E7%94%A8%E6%88%B6%E7%AE%A1%E7%90%86_-_Google_Chrome.png

at 2024-05-13 02:14, MISS LAU. said: 我現在要加入公司如何新增?

at 2024-05-13 02:15, MISS LAU. said: 之前開了個戶口,比左3月個月費用,那個戶口可否放在這個戶口內?

at 2024-05-13 02:16, Support Team said: 費用相關問題請在whatsapp98883995查詢

2024-05-13-Chat transcript on hk2.coweasy.com started on Mond-0217.json

at 2024-05-13 06:46, German Law. said: CAN I RESET MY ACCOUNT?

at 2024-05-13 06:47, Support Team said: For new registrations, we offer a 30-day trial period, during which user can input testing data. If user subscribe to our service and want to clear the trial data before inputting real data, user can email to support@coweasy.com with account login email and request to clear the trial data. After we confirm identity, we will clear all the data in the account, including all basic data and bills. Please note that this is a free service that we provide only once.

at 2024-05-13 06:50, German Law. said: CAN I RESET MY ACCOUNT UNDER MY TRIAL PERIOD? I WANT TO SETUP MY ACCOUNT AGAIN

at 2024-05-13 06:55, Support Team said: this service is for subscribed users only you may register a new account using another email address

2024-05-13-Chat transcript on www.coweasy.com started on Mond-0219.json

at 2024-05-13 08:18, Greentech. said: 想問下如果新增資金入會計表

at 2024-05-13 08:19, Greentech. said: 係直接按會計>董事代付？

at 2024-05-13 08:21, Support Team said: 什麼資金？

at 2024-05-13 08:21, Greentech. said: 新成立公司的營運資金

at 2024-05-13 08:22, Greentech. said: 由2位董事注入現金

at 2024-05-13 08:23, Greentech. said: 因銀行户口還未辦理好，暫時用現金方式支付

at 2024-05-13 08:25, Support Team said: 會計輸入 DR cash CR share capital

at 2024-05-13 08:58, Greentech. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6641cc79a3c8d40bf9aa8490/v/c4bbea75b4da66884d14ed2a999de4f2dd4da163/Screenshot_2024-05-13_at_16.58.07.png

at 2024-05-13 08:58, Greentech. said: 邊個item>

at 2024-05-13 08:59, Support Team said: 會計輸入-會計人員輸入

at 2024-05-13 09:06, Greentech. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6641cc79a3c8d40bf9aa8490/v/67e9989452c4760f36eeeb24a8abf25739eb3966/Screenshot_2024-05-13_at_17.06.13.png

at 2024-05-13 09:07, Greentech. said: 沒有share capital 選項

at 2024-05-13 09:08, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7663d03cbb970efbe6b3dc18bb3d68eb67751e76/29-07-(%E4%B8%BB%E9%A0%81)_%E6%9C%83%E8%A8%88.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0677ed76d6016a29e64b43a00a1f556fa44e2b41/29-28-%E7%A7%91%E7%9B%AE%E5%88%97%E8%A1%A8.png

at 2024-05-13 09:09, Greentech. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6641cc79a3c8d40bf9aa8490/v/fbc464c9c68e66d56886b71647ca4365cfed9e47/Screenshot_2024-05-13_at_17.09.07.png

at 2024-05-13 09:09, Greentech. said: 有Owner's Capital

at 2024-05-13 09:10, Greentech. said: 但在會計輸入-會計人員輸入內無法選取DR cashCR share capital

at 2024-05-13 09:12, Support Team said: 怎樣無法選擇？

at 2024-05-13 09:19, Greentech. said: 找到了

at 2024-05-13 09:19, Greentech. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6641cc79a3c8d40bf9aa8490/v/d674f8323f6adaada77be9f06256f3289182845e/Screenshot_2024-05-13_at_17.19.03.png

at 2024-05-13 09:19, Greentech. said: 是否正確？

at 2024-05-13 09:20, Support Team said: 儲存後可按“傳票查看”是否正確

at 2024-05-13 09:23, Greentech. said: thankssss

at 2024-05-13 09:25, Greentech. said: 另外我已新增了採購貨品單及庫存量

at 2024-05-13 09:25, Greentech. said: 如已向供應商付了款

at 2024-05-13 09:26, Greentech. said: 從營運資金扣減

at 2024-05-13 09:27, Greentech. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6641cc79a3c8d40bf9aa8490/v/7b5f51255cea72d480793fd465156019befc0101/Screenshot_2024-05-13_at_17.27.09.png

at 2024-05-13 09:28, Greentech. said: 應該用董事往來或用備用現金賬户？

at 2024-05-13 09:30, Support Team said: 你的營運資金是現金？是現金就選現金

at 2024-05-13 09:30, Greentech. said: 是的

at 2024-05-13 09:31, Greentech. said: 董事往來賬係咩交易先會入呢個賬户？

at 2024-05-13 09:32, Support Team said: 公司欠董事，或董事欠公司的數

2024-05-14-Chat transcript on hk1.coweasy.com started on Tues-0223.json

at 2024-05-14 07:40, CRYSTAL LI. said: 你好，請問為什麼在取成本時不是按採購單的日期來取？

at 2024-05-14 07:41, CRYSTAL LI. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/664314fda3c8d40bf9383c6e/v/03f8783bbccbdb67f55902d24711283727ca3509/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-05-14_%E4%B8%8B%E5%8D%883.41.02.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/664314fda3c8d40bf9383c6e/v/45817e49543da588fdb57a5a66fc5ffcb80290bd/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-05-14_%E4%B8%8B%E5%8D%883.41.15.png

at 2024-05-14 07:42, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/39999fd785c81e730239044d9b2397c366ae2aa8/2024-05-14_15-42-30-%E6%8E%A1%E8%B3%BC%E5%96%AE%EF%BC%88%E6%94%B6%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-05-14 07:45, CRYSTAL LI. said: 我沒原本沒有顯示出來，這是自動選擇的嗎？

at 2024-05-14 07:46, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/064eb9254380730348a4ea7272409e3fdee1a3fe/2024-05-14_15-45-55-%E6%8E%A1%E8%B3%BC%E5%96%AE%EF%BC%88%E6%94%B6%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-05-14 08:06, CRYSTAL LI. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/664314fda3c8d40bf9383c6e/v/9dc4d834afdfaf5c3c332c91292b8f57736c5ede/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-05-14_%E4%B8%8B%E5%8D%884.05.34.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/664314fda3c8d40bf9383c6e/v/5e001f0037c1687c68357fdaf005ae0532e1ff70/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-05-14_%E4%B8%8B%E5%8D%884.05.42.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/664314fda3c8d40bf9383c6e/v/e1ac1416c90317732f0115fd622e8b4e42fec60c/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-05-14_%E4%B8%8B%E5%8D%884.05.56.png

at 2024-05-14 08:06, CRYSTAL LI. said: 已改了較早的日期，但還是不能計算成本

at 2024-05-14 08:11, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b4a1a3dbea7f763b7227b284985eb29255dfa9fe/2024-05-14_16-10-59-%E5%BA%AB%E5%AD%98%E6%B5%81%E9%87%8F%E5%A0%B1%E8%A1%A8_-_Google_Chrome.png

at 2024-05-14 09:05, CRYSTAL LI. said: profit and loss account入面的cost of sales不是取成本來計算的嗎？我對比過我們的採購跟cost一樣，但係balance sheet有存貨，還pl沒有帶存貨的opening balance，這樣計算出來不正確

at 2024-05-14 09:05, CRYSTAL LI. said: 是不是設定上出了什麼問題？

at 2024-05-14 09:05, Support Team said: 參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

2024-05-14-Chat transcript on hk2.coweasy.com started on Tues-0221.json

at 2024-05-14 03:56, MISS LAU. said: 為何在這裡沒有位置可以gen發票出來settle呢?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6642db51a3c8d40bf95f9f11/v/a8add5aa61d7fd130ed10e7d5a25176c360ed9ba/image.png

at 2024-05-14 03:57, MISS LAU. said: 要在bank畫面才可以做到?

at 2024-05-14 03:57, Support Team said: 並無這樣的功能

at 2024-05-14 03:58, Support Team said: 是

2024-05-16-Chat transcript on hk2.coweasy.com started on Thur-0224.json

at 2024-05-16 04:34, MISS LAU. said: 請問如何join年費?

at 2024-05-16 04:34, Support Team said: "訂購"

at 2024-05-16 04:34, MISS LAU. said: 那裡?

at 2024-05-16 04:36, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3a5f1744838c5d8c0692f9a8555b99562a8d7f3e/2024-05-16_12-35-59-CowEasy_CPA_Platform_-_Google_Chrome.png

at 2024-05-16 04:36, MISS LAU. said: 我而家呢個是否中價版?

at 2024-05-16 04:36, MISS LAU. said: 年繳是否有優惠?

at 2024-05-16 04:37, Support Team said: CPA沒有版本分別

at 2024-05-16 04:37, Support Team said: 訂購多於1年有優惠

at 2024-05-16 04:37, MISS LAU. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66458c98a3c8d40bf9590a59/v/dccec4682bf3d6ba4cb680537e01a7d358f84b62/WhatsApp_%E5%9C%96%E7%89%872024-05-1018.30.33_3be00732.jpg

at 2024-05-16 04:37, MISS LAU. said: 呢到寫有分喎

at 2024-05-16 04:38, Support Team said: 只供中小企

at 2024-05-16 04:38, MISS LAU. said: 可以同一時間有多少個用戶?

at 2024-05-16 04:39, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3035b1fce37e3f892e4ecaedbb33e0733610b5ef/2024-05-16_12-39-17-CowEasy_%E5%A4%9A%E5%85%AC%E5%8F%B8%E5%B9%B3%E5%8F%B0_-_Google_Chrome.png

at 2024-05-16 04:40, MISS LAU. said: 可以無限加新公司嗎?

at 2024-05-16 04:40, Support Team said: 是

at 2024-05-16 04:41, MISS LAU. said: cpa是否可以用到批發云?

at 2024-05-16 04:42, Support Team said: 是

at 2024-05-16 04:43, MISS LAU. said: 另外想問下export FINANCIAL REPORT FORMAT太多sub-total

at 2024-05-16 04:43, Support Team said: 匯出excel自行修改

at 2024-05-16 04:43, MISS LAU. said: 是否根據CHAT OF AC時太多SUB AC?

at 2024-05-16 04:44, MISS LAU. said: 還是不關CHAT OF AC事

at 2024-05-16 04:44, MISS LAU. said: 只得一個FORMAT?

at 2024-05-16 04:44, Support Team said: 如果用戶需要對個別功能進行優化，請提供具體需求，我們會轉交給開發同事報價處理用戶也可以直接聯絡 WhatsApp 85298883995 提供需求查詢報價

2024-05-16-Chat transcript on hk2.coweasy.com started on Thur-0225.json

at 2024-05-16 07:11, vanlongin. said: may i know if i can transfer excel info directly?

at 2024-05-16 07:11, vanlongin. said: by using our own format?

at 2024-05-16 07:13, Support Team said: user need to import using our format, you can export blank template

at 2024-05-16 07:13, vanlongin. said: where can i find your excel format?

at 2024-05-16 07:13, Support Team said: export blank template

2024-05-21-Chat transcript on hk1.coweasy.com started on Tues-0229.json

at 2024-05-21 02:01, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/664bff15a3c8d40bf97b9450/v/9398c0673b830b9cdf9ec80121599c6fc15f63af/image.png

at 2024-05-21 02:01, JoJo. said: I cannot edit opening balance

at 2024-05-21 02:02, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a11dd7ac30032ca3fb8f9ba8280ffea3dc5279e8/%E5%9C%96%E7%89%87.png

at 2024-05-21 02:03, JoJo. said: Admin has changed the freeze date

at 2024-05-21 02:03, JoJo. said: It's not about the date, I can't even click the cell

at 2024-05-21 02:05, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ea326ad296721b254e1e02e1a6f524bca85d987b/2024-05-21_10-04-56-Opening_Balances_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7b1f52f6217bdb4b0fe3de577cfaa70b6cce7e2/2024-05-21_10-05-21-Company_Setting_-_Google_Chrome.png

at 2024-05-21 02:11, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/664bff15a3c8d40bf97b9450/v/9a61be03d924c71aa0d69628ff78be2f44400c2c/image.png

at 2024-05-21 02:11, JoJo. said: We set the year ended date 31.03.2021 but opening bal. still show 30.03.2021

at 2024-05-21 02:13, Support Team said: set 1/4

at 2024-05-21 02:16, JoJo. said: we tried 1/4, still cannot edit opening

at 2024-05-21 02:18, Support Team said: check freeze date

at 2024-05-21 02:21, JoJo. said: freeze 31.03.2021, openign 1/4/2021, year end 31.03.2023

at 2024-05-21 02:21, Support Team said: 2023?

at 2024-05-21 02:22, JoJo. said: yes

at 2024-05-21 02:23, Support Team said: this setting can input opening, should be no problem

2024-05-21-Chat transcript on hk1.coweasy.com started on Tues-0231.json

at 2024-05-21 03:06, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/664c0d80a3c8d40bf9e4dba9/v/22b61ca9d0c47b831cc573f8bf6781d24b4de784/image.png

at 2024-05-21 03:06, JoJo. said: Cannot check bank list

at 2024-05-21 03:09, Support Team said: please check again

2024-05-22-Chat transcript on hk1.coweasy.com started on Wedn-0234.json

at 2024-05-22 07:25, JoJo. said: Import invoice excel will Dr. AR, Cr. Sales; Import receipt excel will Dr. Bank /Cash, Cr. AR?

at 2024-05-22 07:26, Support Team said: yes

at 2024-05-22 07:27, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/664d9d36a3c8d40bf9211b04/v/fd25832250cb8c4e558396f591f6fe7cf6d0c341/image.png

at 2024-05-22 07:27, JoJo. said: What the button of Return use for?

at 2024-05-22 07:27, JoJo. said: On the left og Date

at 2024-05-22 07:27, JoJo. said: of*

at 2024-05-22 07:28, Support Team said: sales return

at 2024-05-22 07:29, JoJo. said: What if I put Receive in the invoice excel (Column D)?

at 2024-05-22 07:29, JoJo. said: Do I need to do entry in receipt excel?

at 2024-05-22 07:30, JoJo. said: How about the sales deposit recd? Use the invoice excel and receipt excel diff?

at 2024-05-22 07:31, Support Team said: you may input in website and export excel as reference

at 2024-05-22 07:35, JoJo. said: Can receipt number same as inv number?

at 2024-05-22 07:35, Support Team said: no

2024-05-22-Chat transcript on www.coweasy.com started on Wedn-0233.json

at 2024-05-22 04:13, Greentech. said: 請問如果出貨後，有貨品要退貨

at 2024-05-22 04:13, Greentech. said: 應如何在system內處理？

at 2024-05-22 04:14, Support Team said: 收款/退貨

2024-05-23-Chat transcript on hk1.coweasy.com started on Thur-0236.json

at 2024-05-23 06:37, admin@masswinning.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/664edc9da3c8d40bf99ff71b/v/9672cb2eec90cdf571b0b6105f6993044e8ac9a9/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-05-23_130213.png

at 2024-05-23 06:37, admin@masswinning.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/664edc9da3c8d40bf99ff71b/v/ad8c385d5c12c4d97211c9b7bb8a62e65de76ce2/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-05-23_130445.png

at 2024-05-23 06:37, admin@masswinning.com. said: W07M4A, 已現有庫存

at 2024-05-23 06:38, admin@masswinning.com. said: 現在出採購訂單顯示尚未登記

at 2024-05-23 06:39, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ccb66c16401fa44b258a69ac403c1ec8acb1d760/%E5%9C%96%E7%89%87.png

at 2024-05-23 06:50, admin@masswinning.com. said: 點解出採購訂單仍然顯示紅色字句, 之前已提問過幾次這個問題

at 2024-05-23 06:51, admin@masswinning.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/664edc9da3c8d40bf99ff71b/v/c20b1c30c4db576e26b230e054bbc81e887d9a27/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-05-23_145102.png

2024-05-23-Chat transcript on www.coweasy.com started on Thur-0235.json

at 2024-05-23 03:11, Greentech. said: 請問如果出貨後，有貨品要退貨,system要如何處理

at 2024-05-23 03:11, Greentech. said: 客人還未付款

at 2024-05-23 03:11, Support Team said: 收款/退貨

at 2024-05-23 03:14, Greentech. said: 按完退回庫存後，會否有張更改後的新invoice?

at 2024-05-23 03:14, Support Team said: 沒有

at 2024-05-23 03:15, Support Team said: 收款/退貨是receipt/creditnote

2024-05-24-Chat transcript on hk1.coweasy.com started on Frid-0237.json

at 2024-05-24 04:18, admin@masswinning.com. said: 哪裡查看記錄某一個產品某一個月給某一個客戶

at 2024-05-24 04:19, Support Team said: 你可在銷售依庫存看看

at 2024-05-24 04:19, Support Team said: 在銷售分析報表系列內

at 2024-05-24 04:27, admin@masswinning.com. said: 冇得選擇某一個客戶

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66501484a3c8d40bf925f4e5/v/cb2bc3d5db34815aa36e953db007d3ba07370680/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-05-24_123120.png

at 2024-05-24 04:28, Support Team said: 明白，那請選擇銷售依客戶查看

at 2024-05-24 04:38, admin@masswinning.com. said: 可以選客戶但係又冇得選舉產品

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66501484a3c8d40bf925f4e5/v/7dbbf8a1e2197afb0eb9f72b60c566773adfa876/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-05-24_124234.png

2024-05-27-Chat transcript on hk1.coweasy.com started on Mond-0238.json

at 2024-05-27 08:43, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66543d8ea3c8d40bf9a30ae7/v/c6570aa8e07ff55bb865ee2fc06e926b4d967d06/image.png

at 2024-05-27 08:43, JoJo. said: what's that mean?

at 2024-05-27 08:45, Support Team said: 編號已輸入收款，不能匯入為發票

2024-05-28-Chat transcript on hk2.coweasy.com started on Tues-0239.json

at 2024-05-28 03:46, Joann Yim. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6655523ba3c8d40bf9cfcfc3/v/aa775f2396b8a89a5cade0359ecbc0901a573576/image.png

at 2024-05-28 03:46, Joann Yim. said: 想問下應該點入呢2個日期呢??

at 2024-05-28 03:48, Support Team said: 初始日期，此日期之前的數以初始餘額輸入，之後的數以明細輸入凍結日期，此日期及之前的單據都不能新增修改刪除

at 2024-05-28 03:54, Joann Yim. said: 咁如果我公司係上年2023-3-31 已報左稅..是否由2024年4月1日開始入返?

at 2024-05-28 03:55, Support Team said: yes

at 2024-05-28 03:56, Joann Yim. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6655523ba3c8d40bf9cfcfc3/v/ba762d5943148d448d67b7ff93775eda881974f9/image.png

at 2024-05-28 03:56, Joann Yim. said: 因為上年其實無員工

at 2024-05-28 03:56, Joann Yim. said: 我稷緊8月開始會請人

at 2024-05-28 03:57, Support Team said: 可不填

at 2024-05-28 03:57, Support Team said: 這部分只用於出IR56 forms

at 2024-05-28 03:57, Joann Yim. said: 因為未有檔案編號

at 2024-05-28 03:57, Joann Yim. said: 咁幾時先會有檔案編號??

at 2024-05-28 03:58, Support Team said: 相關稅務查詢請向稅局查詢

2024-05-28-Chat transcript on hk2.coweasy.com started on Tues-0240.json

at 2024-05-28 04:37, Joann Yim. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66555dc6a3c8d40bf9fe69fd/v/560c0b9d2702b26bb7c64dc926579fe24bbac8c0/image.png

at 2024-05-28 04:38, Joann Yim. said: 因為不能匯入??

at 2024-05-28 04:38, Joann Yim. said: 為什麼不能匯入??

at 2024-05-28 04:38, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/237c0a479bfeb5bef1bcdfdf6643c83852a715f6/%E5%9C%96%E7%89%87.png

at 2024-05-28 04:41, Joann Yim. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66555dc6a3c8d40bf9fe69fd/v/c68831586c0e8daa5171dfe762ac334d40da45bf/image.png

at 2024-05-28 04:41, Joann Yim. said: 我已SET左呢個日子

at 2024-05-28 04:42, Support Team said: 凍結日期，此日期及之前的單據都不能新增修改刪除

at 2024-05-28 04:42, Joann Yim. said: 咁如果我想入返2023-04-01既野入去

at 2024-05-28 04:42, Joann Yim. said: 咁點解都唔得?

at 2024-05-28 04:43, Joann Yim. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66555dc6a3c8d40bf9fe69fd/v/0376ac7ef6fd297ac0aeb59fd243610a65a79637/image.png

at 2024-05-28 04:43, Joann Yim. said: 又改唔到個日期..

at 2024-05-28 04:44, Support Team said: 初始日期，此日期之前的數以初始餘額輸入，之後的數以明細輸入

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab7308f1b56c4a870da7fad912fffcd42cd33953/%E5%9C%96%E7%89%87.png

at 2024-05-28 04:46, Joann Yim. said: 哦哦...我調轉左

2024-05-28-Chat transcript on ww3.coweasy.com started on Tues-4372.json

at 2024-05-28 09:18, Alvin Lun/Gavin Wong. said: hi,想問入採購付款及支出付款,會否當是重複付款?

at 2024-05-28 09:20, Support Team said: 採購和支出是2個不同模組，一般正常輸入不會重複

2024-05-29-Chat transcript on hk1.coweasy.com started on Wedn-0245.json

at 2024-05-29 04:25, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6656a77ca3c8d40bf90f87a6/v/d2ae88caf951b88555122e05ab559ed9cf01f82a/image.png

at 2024-05-29 04:26, matrixmiji.fin@gmail.com. said: 點樣見到2023年的銷售的件數

at 2024-05-29 04:27, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8b7357184b6888c90be55127b0c2c465ddd7f2ca/2024-05-29_12-26-58-(%E4%B8%BB%E9%A0%81)_%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

at 2024-05-29 04:27, matrixmiji.fin@gmail.com. said: 點樣見到附件產品2023年的銷售的件數

at 2024-05-29 04:51, matrixmiji.fin@gmail.com. said: 請問點入代售資料

at 2024-05-29 04:52, matrixmiji.fin@gmail.com. said: 庫存乜地方入

at 2024-05-29 04:52, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7fcacdecc155aa1433887548d89620a7be76f19/2024-05-29_12-52-15-%E5%8D%87%E7%B4%9A%E6%A8%A1%E7%B5%84_-_Google_Chrome.png

at 2024-05-29 04:54, matrixmiji.fin@gmail.com. said: 沒有升級模組其他地方可以入嗎

at 2024-05-29 04:59, Support Team said: 寄售只可使用升級模組

at 2024-05-29 05:00, matrixmiji.fin@gmail.com. said: 但今日到期一定要績期嗎

at 2024-05-29 05:00, matrixmiji.fin@gmail.com. said: 收費點樣

at 2024-05-29 05:00, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/40ef804d660aee356f9e4a58ab6d4e165290b1ef/2024-05-29_11-35-49-%E5%8D%87%E7%B4%9A%E6%A8%A1%E7%B5%84_-_Google_Chrome.png

at 2024-05-29 05:02, matrixmiji.fin@gmail.com. said: 價錢是每月計嗎

at 2024-05-29 05:02, Support Team said: yes

at 2024-05-29 05:03, matrixmiji.fin@gmail.com. said: ONLINE SUPPORT 又點收

at 2024-05-29 05:03, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/26bd3e4e7ab768eac68a82e67f0eef03aa9d94f4/2024-05-29_13-03-46-%E5%8D%87%E7%B4%9A%E6%A8%A1%E7%B5%84_-_Google_Chrome.png

2024-05-29-Chat transcript on hk1.coweasy.com started on Wedn-0246.json

at 2024-05-29 08:26, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6656cf21a3c8d40bf9c05078/v/1d6f2038f5acb9274522d8add9d93449eb19aee6/image.png

at 2024-05-29 08:26, JoJo. said: whats that mean?

at 2024-05-29 08:27, Support Team said: bills have been input as purchase, cannot import as expense

2024-05-29-Chat transcript on hk2.coweasy.com started on Wedn-0243.json

at 2024-05-29 03:15, Cathy Yeung. said: 我公司有4間shop

at 2024-05-29 03:16, Cathy Yeung. said: 如果想分開入賬可點處理?

at 2024-05-29 03:19, Support Team said: 工程/店鋪模組，發票/採購/支出輸入選店鋪，可分店鋪查看P&L

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/449ce22568d4f42f9f71a31f33c9c2869fc4eb46/%E5%9C%96%E7%89%87.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/77792110cfb0e683a466c58ffebe44a87f60378a/%E5%9C%96%E7%89%87.png

at 2024-05-29 03:33, Cathy Yeung. said: 審批方面, 即開多一個審批用戶?

at 2024-05-29 03:33, Cathy Yeung. said: 可即時app 審批採購?

at 2024-05-29 03:35, Support Team said: 審批需多用戶才可使用需審批的用戶開新單時，單據會在一個watingpool內需審批後才正式入會計

at 2024-05-29 03:35, Support Team said: app暫無審批功能

at 2024-05-29 03:35, Cathy Yeung. said: 如果用工程/店銷模組, 幾錢?

at 2024-05-29 03:36, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57459f6f844095263793eaaa3d8bccb50b30b28f/2024-05-29_11-35-49-%E5%8D%87%E7%B4%9A%E6%A8%A1%E7%B5%84_-_Google_Chrome.png

at 2024-05-29 03:41, Cathy Yeung. said: 如果想由店A轉貨去店B, 都係用店舖模組轉貨?

at 2024-05-29 03:42, Cathy Yeung. said: 賬目每間店都可有明細?

at 2024-05-29 03:42, Support Team said: 工程/店鋪模組只適用於 P&L 產品如需分店鋪可直接使用庫存地區開區分

2024-05-29-Chat transcript on hk2.coweasy.com started on Wedn-0244.json

at 2024-05-29 04:48, MISS LAU. said: hi...how to add user

at 2024-05-29 04:49, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aa1fdb64a27fb0f20292609d278c36b24c2e0ad2/-56-39-CowEasy_CPA_%E5%B9%B3%E5%8F%B0.png

at 2024-05-29 04:51, MISS LAU. said: no such icon show in my computer

at 2024-05-29 04:51, Support Team said: only cpa admin can add cpa user

2024-05-30-Chat transcript on hk1.coweasy.com started on Thur-0247.json

at 2024-05-30 03:36, matrixmiji.fin@gmail.com. said: hello!Mary

at 2024-05-30 03:39, Support Team said: do you have question during usage?

at 2024-05-30 06:33, matrixmiji.fin@gmail.com. said: HELLO!打發票時地區楝沒有顯示存貨數量?:grinning:

at 2024-05-30 06:34, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c726b5129272be82ab28a9eba20710f87a12b6cf/2024-05-30_14-34-49-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-05-30 06:35, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6657ee88a3c8d40bf99ebac9/v/8f3cba88d89a2317d5bdc0e628cc825f4573bed2/image.png

at 2024-05-30 06:44, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6657ee88a3c8d40bf99ebac9/v/ab8a9c60ef95d5d82bac303431d7a4cb3dd103cc/image.png

at 2024-05-30 06:44, matrixmiji.fin@gmail.com. said: 寄存貨已入

at 2024-05-30 06:45, Support Team said: consignment 不計入庫存

at 2024-05-30 06:47, matrixmiji.fin@gmail.com. said: 咁的情況下哪裡弄可以見到---consignment 庫存數量

at 2024-05-30 06:48, Support Team said: 庫存閱覽

at 2024-05-30 06:49, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6657ee88a3c8d40bf99ebac9/v/6db356399845b6c4da5d2c2710022dc8e9cf61a6/image.png

at 2024-05-30 06:50, matrixmiji.fin@gmail.com. said: 但見唔到庫存剩的數量

at 2024-05-30 06:50, matrixmiji.fin@gmail.com. said: 但見唔到庫存剩下的數量

at 2024-05-30 06:51, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab86e05496e2b826804d643e5504397e38b5d51c/2024-05-30_14-51-15-%E5%BA%AB%E5%AD%98%E9%96%B1%E8%A6%BD_-_Google_Chrome.png

at 2024-05-30 06:57, matrixmiji.fin@gmail.com. said: OK THX:grin:

2024-05-31-Chat transcript on hk2.coweasy.com started on Frid-0250.json

at 2024-05-31 02:53, Cathy Yeung. said: 採購及庫存單位轉換可在那裡?

at 2024-05-31 02:55, Support Team said: 單位設定和換算可參考faq：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e71586377a59c6a5316c755c0e1d96ea1f13e90b/%E5%9C%96%E7%89%87.png

2024-05-31-Chat transcript on www.coweasy.com started on Frid-0249.json

at 2024-05-31 02:49, Hoi Ming. said: 小企業為可以支持多少間公司？

at 2024-05-31 02:49, Support Team said: 所有都只供一間使用

at 2024-05-31 02:50, Hoi Ming. said: 你的驚喜價每月100.5,要簽最少多少個月？

at 2024-05-31 02:50, Hoi Ming. said: 我想先月付

at 2024-05-31 02:51, Hoi Ming. said: 每月多少錢？

at 2024-05-31 02:51, Hoi Ming. said: 報價單或invoice的式樣可以自己設計嗎？

at 2024-05-31 02:52, Support Team said: 收費可直接在訂購查看

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f280df310197a2d19bf15e35ba3d178496e3e3c/2024-05-31_10-51-22-Dashboard_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/55a5e5c83f80a301e9a42e2d9708955f60ad4d22/2024-05-31_10-51-35-%E8%A8%82%E8%B3%BC_-_Google_Chrome.png

at 2024-05-31 02:52, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2024-05-31 03:00, Hoi Ming. said: 對話窗口太少看不到

at 2024-05-31 03:00, Hoi Ming. said: 我想知小企業每月$100.5怎樣可以申請到？

at 2024-05-31 03:01, Hoi Ming. said: 可否每月付費？

at 2024-05-31 03:01, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d66ff40eee72e167e7aba9500c9f994e87348733/%E5%9C%96%E7%89%87.png

at 2024-05-31 03:03, Hoi Ming. said: 在你的對話上看不到你的回答

at 2024-05-31 03:03, Hoi Ming. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6659335fa3c8d40bf98415c3/v/616f21ce07858dab6bb70a3bfe932a80700bb0df/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-05-31_%E4%B8%8A%E5%8D%8811.03.24.png

at 2024-05-31 03:06, Support Team said: 收費可直接在訂購頁面查看小企雲最高折扣價需訂購36個月 5月31前訂購，新用戶的首3個月可再半價

at 2024-05-31 03:06, Hoi Ming. said: 每月付費只能按原價對嗎？

at 2024-05-31 03:07, Support Team said: 新用戶5月31前訂購，首3個月可半價

at 2024-05-31 03:08, Hoi Ming. said: 小企雲可以做到報價單及客戶管理嗎？

at 2024-05-31 03:09, Support Team said: 可以

at 2024-05-31 03:10, Hoi Ming. said: 我今天訂購小企雲, 新用戶頭三個月每月100.5是嗎？

at 2024-05-31 03:10, Hoi Ming. said: 每月付費

at 2024-05-31 03:11, Support Team said: 一個月原價無折扣259.00，半價130

at 2024-05-31 03:12, Support Team said: 5月31日後已過推廣期，訂購無半價折扣

2024-06-03-Chat transcript on hk1.coweasy.com started on Mond-0253.json

at 2024-06-03 03:01, Ms Lau. said: 應收賬在那裹?

at 2024-06-03 03:01, Ms Lau. said: 銷售找不到

at 2024-06-03 03:02, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/33bf079126019181361894ed8d1a20f8c5491e98/2024-06-03_11-02-04-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-06-03 03:02, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bcec49cb1198a5db50779c44d785dbff2f1dc08c/2024-06-03_11-02-23-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

2024-06-04-Chat transcript on hk2.coweasy.com started on Tues-0254.json

at 2024-06-04 03:59, Emily. said: Hi I'm Emily I help the transportaion company to do the accounting.I through transaction zone > Sales> Invoice (Customer) after input the invoice data . I can not find the data in Trial balance accounts Why?

at 2024-06-04 04:00, Support Team said: please check the report date and invoice date

at 2024-06-04 04:02, Emily. said: May I call your support team ?

at 2024-06-04 04:02, Support Team said: CowEasy dose not provide phone support

at 2024-06-04 04:07, Emily. said: I insert the data < invoice(customers)

at 2024-06-04 04:08, Support Team said: in invoice, click voucher to check voucher, donot change revenue account to ar account

at 2024-06-04 04:14, Emily. said: May i communicate in Chinese?

at 2024-06-04 04:14, Support Team said: 發票頁面，按“傳票”查看傳票

at 2024-06-04 04:15, Support Team said: 發票不要改收入科目為AR

at 2024-06-04 04:18, Emily. said: 明白, 那我重新做過. 我入賬是一間運輸公司, 沒有庫存的. 我是否照用這個入發票?

at 2024-06-04 04:19, Support Team said: 刪除庫存行，直接在科目那行輸入金額

at 2024-06-04 04:22, Emily. said: 那跟你們系統的項目 49001 庫存收益直接入銀碼對嗎?

at 2024-06-04 04:22, Support Team said: 選擇相應收入科目，直接輸入金額

at 2024-06-04 04:28, Emily. said: 選項中沒有運費收入, 是否可以開一個新増, 例如49001 運費收入

at 2024-06-04 04:28, Support Team said: 可在科目表新增

at 2024-06-04 04:28, Emily. said: 49002

at 2024-06-04 04:33, Emily. said: 建立新項目, 科目性質(第一層) 我選了收入 , 科目編號49002 那科目名稱(第四層) 是什麼?

at 2024-06-04 04:33, Support Team said: 科目名稱

at 2024-06-04 04:34, Emily. said: Under 49001, 用49002 是可行的嗎?

at 2024-06-04 04:34, Support Team said: 可以，科目編號並無特定要求

at 2024-06-04 04:36, Emily. said: 那我已入的錯誤賬號發票, 可改嗎?

at 2024-06-04 04:36, Support Team said: 可以

2024-06-05-Chat transcript on hk1.coweasy.com started on Wedn-0255.json

at 2024-06-05 02:01, CARLOS WONG. said: Morning, please let me know how to down load bank statement

at 2024-06-05 02:04, Support Team said: what do you mean? if you need bank statement please download it from your online banking

at 2024-06-05 02:06, CARLOS WONG. said: you mean there is no field for input or up load bank statement in your system

at 2024-06-05 02:07, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f05962f4c96b53f6f33d2ba31ea976a6b7c87eff/2024-06-05_10-06-58.png

at 2024-06-05 02:09, CARLOS WONG. said: how to upload our excel file to your a/c system

at 2024-06-05 02:09, Support Team said: your excel?

at 2024-06-05 02:10, CARLOS WONG. said: Yup, our excel file with bank statement detail

at 2024-06-05 02:10, Support Team said: user must use sysrem provided format

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c4d0aeb47d4667e7453c1476104b7a50dae772d/2024-06-05_10-10-01-(%E4%B8%BB%E9%A0%81)_%E6%9C%83%E8%A8%88_-_Google_Chrome.png

at 2024-06-05 02:11, CARLOS WONG. said: that is our excel file should be

at 2024-06-05 02:12, CARLOS WONG. said: same as your fomart

at 2024-06-05 02:13, CARLOS WONG. said: OK, then how can we upload it to your system

at 2024-06-05 02:14, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/742c6c2f86d610dd46b3c66a2d34bd34ddcf2e07/2024-06-05_10-14-34-%E9%8A%80%E8%A1%8C%E6%9C%88%E7%B5%90%E5%96%AE%E8%BC%B8%E5%85%A5_-_Google_Chrome.png

2024-06-05-Chat transcript on www.coweasy.com started on Wedn-0256.json

at 2024-06-05 02:30, MISS LAU. said: 請問這個stakeholder位輸入後會在那個報表出現?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/665fcc40a3c8d40bf97ef196/v/87d39b8e269b3aea74cb78524908d56c6fa2c247/image.png

at 2024-06-05 02:30, MISS LAU. said: 如果匯出excel時看不到,再匯入是否也會消失了?

at 2024-06-05 02:30, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee159592753f03a850162b216d8355db3b9b958c/2024-06-05_10-30-35-(%E4%B8%BB%E9%A0%81)_%E6%9C%83%E8%A8%88_-_Google_Chrome.png

at 2024-06-05 02:31, Support Team said: 是的，這欄暫不支持匯出匯入

at 2024-06-05 02:31, MISS LAU. said: 這樣很不方便

2024-06-06-Chat transcript on hk1.coweasy.com started on Thur-0259.json

at 2024-06-06 06:44, JoJo. said: Whythe opening stock is not showing in income statement

at 2024-06-06 07:02, Support Team said: 你需要做庫存滾存紀錄

at 2024-06-06 07:03, JoJo. said: Where is it

at 2024-06-06 07:03, Support Team said: 庫存分析報表系列裏面

at 2024-06-06 07:04, JoJo. said: Where should i put the opening

at 2024-06-06 07:04, JoJo. said: I have put it in opening balance

at 2024-06-06 07:05, Support Team said: 就是在庫存滾存處理

2024-06-06-Chat transcript on hk1.coweasy.com started on Thur-0260.json

at 2024-06-06 07:14, JoJo. said: Putting opening stock into opening balance is not enough?

at 2024-06-06 07:14, JoJo. said: I dont understand what should i put into stock record for opening

at 2024-06-06 07:14, Support Team said: 你可以cap圖看看

at 2024-06-06 07:16, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6661610da3c8d40bf9db7201/v/2b94cc9ad70af1f59c1fe49f5e3ecccdfeacf768/Screenshot_2024-06-06-15-15-55-338_com.android.chrome.jpg

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6661610da3c8d40bf9db7201/v/c55a5660c0f3496fe0b5a36172b887cf83eb0df3/Screenshot_2024-06-06-15-16-10-545_com.android.chrome.jpg

at 2024-06-06 07:16, JoJo. said: I have put the amt in opening balance

at 2024-06-06 07:18, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6661610da3c8d40bf9db7201/v/7882ad848bf709050d1c1e376d8395e991e3e4a5/Screenshot_2024-06-06-15-18-10-529_com.android.chrome.jpg

at 2024-06-06 07:18, JoJo. said: P/L nit showing opening stock

at 2024-06-06 07:19, Support Team said: 就是說你需要把第一個初始餘額的數透過庫存滾存輸入才可顯示在損益表內

at 2024-06-06 07:20, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6661610da3c8d40bf9db7201/v/055fead9861a0204ac2b1d095f85bb917be36b39/Screenshot_2024-06-06-15-20-06-866_com.android.chrome.jpg

at 2024-06-06 07:21, JoJo. said: Do you mean last year opening stock

at 2024-06-06 07:25, Support Team said: 你看看中文版本那張是庫存滾存

at 2024-06-06 07:25, Support Team said: 在右方綠色範圍內

at 2024-06-06 07:27, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6661610da3c8d40bf9db7201/v/d2c97c9371e03c538ee3ffb3ce303972f93b1471/Screenshot_2024-06-06-15-27-28-403_com.android.chrome.jpg

at 2024-06-06 07:28, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6661610da3c8d40bf9db7201/v/51b8c2c4e6f2ec562ca742371bf8eb0340b7bf5d/Screenshot_2024-06-06-15-28-43-300_com.android.chrome.jpg

at 2024-06-06 07:29, JoJo. said: Nothings there

at 2024-06-06 07:30, Support Team said: 這樣吧，你可以直接用會計輸入處理

at 2024-06-06 07:30, Support Team said: 借方庫存初次餘額

at 2024-06-06 07:30, Support Team said: 貸方庫存

at 2024-06-06 07:31, JoJo. said: Opening?

at 2024-06-06 07:32, JoJo. said: Dr.P&L opening? Cr. BS ?

at 2024-06-06 07:33, JoJo. said: But i already put the opening stock in opening balance. Willit be duplicated?

at 2024-06-06 07:40, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6661610da3c8d40bf9db7201/v/c90ddc6d2acbd1f579b37eda58848938a8e47dc0/Screenshot_2024-06-06-15-40-10-387_com.android.chrome.jpg

at 2024-06-06 07:40, JoJo. said: how about last year opening stock?

at 2024-06-06 07:40, JoJo. said: it shows zero

at 2024-06-06 07:41, JoJo. said: and i have put the last year audited report's opening

at 2024-06-06 07:41, JoJo. said: why the opening stock cannot link to p&l

2024-06-06-Chat transcript on hk2.coweasy.com started on Thur-0257.json

at 2024-06-06 03:26, Emily. said: 早晨, 請問入銀行收款, 例如收取老闆資金, 是否在Transaction zone> Accounting> Bank Statement Input> Direct Input 入數?

at 2024-06-06 03:33, Emily. said: 但請問Select bank or cash account 那項是否create 一個銀行賬戶, 而下面Account No & Name 是否create一個capital 賬戶

at 2024-06-06 03:36, Support Team said: 對，在借方入數，並選擇資本帳戶

at 2024-06-06 03:36, Support Team said: 上面是選擇哪個銀行帳戶

at 2024-06-06 03:45, Emily. said: 在那裡可以 Create新銀行賬戶

at 2024-06-06 03:48, Emily. said: 如果我在NEW create new item create , First Level 選了Bank , 但 Account No. 是否沒有規限?

at 2024-06-06 03:50, Support Team said: 會計模組 > 會計科目表

at 2024-06-06 03:50, Support Team said: 沒有限定不過最好依照本身的號碼排落去

at 2024-06-06 03:52, Emily. said: 會計模組> 會計科目表, 可以在那裡看到

at 2024-06-06 03:53, Emily. said: Sorry 在Chart of Accounts 看到

at 2024-06-06 03:56, Emily. said: 另外如果收到客人貨款, 會在那裡入數比較適合

at 2024-06-06 04:00, Emily. said: 是否同樣在Bank Statement Input >Direct input 進行?

at 2024-06-06 04:01, Support Team said: 由於你使用批發雲

at 2024-06-06 04:01, Support Team said: 視乎你之前有否出發票

at 2024-06-06 04:02, Support Team said: 如出了發票便需要在收款模組輸入

at 2024-06-06 04:02, Support Team said: 如沒有

at 2024-06-06 04:02, Support Team said: 便可在你剛才說的銀行月結單輸入

at 2024-06-06 04:05, Emily. said: 不好意思, 另外一般 expense 請問在那裡入數

at 2024-06-06 04:05, Emily. said: Payroll or Expense?

at 2024-06-06 04:06, Support Team said: Yes

at 2024-06-06 04:06, Support Team said: 也可計算強積金

at 2024-06-06 04:11, Emily. said: Payroll/Expense > Details> Staff/Vendor 裡是選擇那一7項費用, 而Item 是否選擇扣賬銀行?

at 2024-06-06 04:19, Support Team said: Staff選擇員工

at 2024-06-06 04:20, Support Team said: 項目是支出費用

at 2024-06-06 04:20, Support Team said: 例如薪酬

at 2024-06-06 04:40, Emily. said: 那, 那裡選擇扣賬銀行戶口?

at 2024-06-06 05:11, Support Team said: 支出的付款模組

at 2024-06-06 05:11, Support Team said: 找到嗎

2024-06-07-Chat transcript on hk1.coweasy.com started on Frid-0261.json

at 2024-06-07 06:50, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6662a9b1a3c8d40bf9582e13/v/72cf39008af73a71e56c736b9e5345a662700db7/image.png

at 2024-06-07 06:50, JoJo. said: The P/L of last year is not showing opening stovk amt

at 2024-06-07 06:52, Support Team said: opening stock only works when the transaction date and report start date are both start of a month, for example, it will work when opening stock transaction and report start date are 2024-04-01

at 2024-06-07 07:00, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6662a9b1a3c8d40bf9582e13/v/a62d4c796c2a54f239c842ae3ca2839e8e62d008/image.png

at 2024-06-07 07:00, JoJo. said: start date means this page?

at 2024-06-07 07:01, Support Team said: yes

at 2024-06-07 07:03, JoJo. said: but i didn't put an entry for last year opening stock

at 2024-06-07 07:03, JoJo. said: i just put it in opening balance

at 2024-06-07 07:03, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6662a9b1a3c8d40bf9582e13/v/1c80c248488d6e861bd5cd35b31fc6345a318ac1/image.png

at 2024-06-07 07:04, Support Team said: opening/closing stock will not be accumulated in the system

at 2024-06-07 07:05, JoJo. said: ok, but I dont't think i should do an entry for last year opening stock, right?

at 2024-06-07 07:05, JoJo. said: In current period

at 2024-06-07 07:06, Support Team said: need input a transaction: this year opening stock = last year closing stock

at 2024-06-07 07:06, JoJo. said: I have done that

at 2024-06-07 07:06, JoJo. said: and it's ok for this part

at 2024-06-07 07:06, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6662a9b1a3c8d40bf9582e13/v/4edb84593b0add3fe77ca39ed8dabc4ddad7b087/image.png

at 2024-06-07 07:07, JoJo. said: what i'm saying is the highlighted amt

at 2024-06-07 07:07, JoJo. said: the zero is last year OPENING STOCK

at 2024-06-07 07:08, JoJo. said: if it doesn't link with opening balance that how can P/L shows the amt

at 2024-06-07 07:08, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6662a9b1a3c8d40bf9582e13/v/c35af1c67c9e46ac96924a440de1eb5617985103/image.png

at 2024-06-07 07:09, Support Team said: change you report time to start of a month instead of year end

at 2024-06-07 07:10, Support Team said: and you need to input a transaction at the start of the year: this year opening stock = last year closing stock

at 2024-06-07 07:12, JoJo. said: I have done the entry this year = last year closing stock

at 2024-06-07 07:14, JoJo. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6662a9b1a3c8d40bf9582e13/v/2264c693829f04bfd6527df30770a6f2788a1f88/image.png

at 2024-06-07 07:15, JoJo. said: See? this year opening stock is same as last year closing already

at 2024-06-07 07:15, JoJo. said: I'm asking the LAST YEAR "OPENING STOCK" is showing zero inP/L

at 2024-06-07 07:16, JoJo. said: The lines I highlighted

at 2024-06-07 07:17, Support Team said: if you need to show last year opening/closing stock, you need to input transaction at that dates, in this case, you need opening stock at 2022-04-01 and closing at 2023-03-31

at 2024-06-07 07:18, JoJo. said: I can amend the entry out of the period in coweasy?

at 2024-06-07 07:19, JoJo. said: I mean the pasting period should be freeze and not suppose to change

at 2024-06-07 07:20, JoJo. said: And the last year closing stock is link to opening balance automatically

at 2024-06-07 07:20, Support Team said: if you need to show last year opening/closing stock in the report, you need to modify freeze date and input opening stock

at 2024-06-07 07:20, JoJo. said: only the opening stock of last year cannot link?

2024-06-07-Chat transcript on hk1.coweasy.com started on Frid-0262.json

at 2024-06-07 08:20, JoJo. said: how to have a new period of same company

at 2024-06-07 08:20, Support Team said: there is only 1 company name

at 2024-06-07 08:21, JoJo. said: yes

at 2024-06-07 08:23, Support Team said: there is no setting for perdiods, to do bookkeeping, simply input transactions and select the dates

at 2024-06-07 08:23, JoJo. said: I see

at 2024-06-07 08:23, JoJo. said: should i amend the freeze date, etc?

at 2024-06-07 08:25, Support Team said: user may change the freeze date after audited and input all adjustments to lock transactions

at 2024-06-07 08:25, JoJo. said: And how about the opening balance?

at 2024-06-07 08:25, JoJo. said: the previous record will save?

at 2024-06-07 08:25, Support Team said: only 1 opening balance, should not modify

at 2024-06-07 08:26, JoJo. said: i don't understand if i shouldn't modify

at 2024-06-07 08:26, JoJo. said: the opening balance now is still the old record

at 2024-06-07 08:27, JoJo. said: for 2021

at 2024-06-07 08:27, JoJo. said: and i'm doing 2023 now

at 2024-06-07 08:27, Support Team said: only 1 opening balance, there is no opening balance between years

at 2024-06-07 08:27, JoJo. said: So I don't have to put opening balance every year when i start bookkeeping?

at 2024-06-07 08:30, JoJo. said: And if the audited report done for year 31.12.2022, the freeze date should be same?

at 2024-06-07 08:30, Support Team said: Yes, you don't

at 2024-06-07 08:30, Support Team said: yes

at 2024-06-07 08:36, JoJo. said: But I can still amend the opening by needs?

at 2024-06-07 08:36, JoJo. said: even the freeze date updated?

at 2024-06-07 08:37, Support Team said: if you find mistakes and need to modify, you can change freeze date and modify it only if the opening balance accural records do not have any settlement

2024-06-11-Chat transcript on coweasy.com started on Tuesday,-0264.json

at 2024-06-11 08:09, Francis Leung. said: Please advise if we can add the return transactions into the monthly sales statement.

at 2024-06-11 08:09, Francis Leung. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6667ec59a3c8d40bf9cdf01d/v/04bf4ba53999689b383d8062aada3c5b80a1915a/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-06-11_160541.png

at 2024-06-11 08:10, Support Team said: no the report shows unsettled amount only

2024-06-12-Chat transcript on ww3.coweasy.com started on Wedn-0265.json

at 2024-06-12 07:49, Alvin Lun/Gavin Wong. said: 資產負債表的流動資產及股東資本的分別?

at 2024-06-12 07:52, Support Team said: 流動資產是資產股東資本是權益

at 2024-06-12 07:54, Alvin Lun/Gavin Wong. said: 公司不夠錢出工資,老闆存入錢到公司,那應該入流動資產 / 股東資本 ?

at 2024-06-12 07:55, Support Team said: 借方銀行/現金貸方董事往來

at 2024-06-12 07:59, Alvin Lun/Gavin Wong. said: 因為我見到我老闆的名字有兩個編號,一個是流動資產 ,另一個是股東資本,所以想清楚入那一個才正確

at 2024-06-12 07:59, Support Team said: 董事往來可以是流動資產或流動負債

at 2024-06-12 08:04, Alvin Lun/Gavin Wong. said: 另外若然我在銀行提取現金票到公司的備用現金,我應怎樣入?

at 2024-06-12 08:05, Support Team said: 借方備用現金貸方銀行

at 2024-06-12 08:11, Alvin Lun/Gavin Wong. said: 我開了一些發票在2月份,客人在4月中才付款, 在報表內這些數屬於虧損,報稅年度看不到3月31日後的數,可以怎樣處理

at 2024-06-12 08:19, Alvin Lun/Gavin Wong. said: 借方及貸方入電腦有分先後次序輸入嗎?

at 2024-06-12 08:20, Support Team said: 沒有

at 2024-06-12 08:39, Alvin Lun/Gavin Wong. said: 我開了一些發票在2月份,客人在4月中才付款, 在報表內這些數屬於虧損,報稅年度看不到3月31日後的數,可以怎樣處理?

at 2024-06-12 08:39, Support Team said: 這方面你應該向你的核數師查詢如何輸入紀錄

at 2024-06-12 08:41, Alvin Lun/Gavin Wong. said: 同埋我想問埋老闆另一間公司與我們合租租金,他存入金額到銀行,我應該怎樣輸入?

at 2024-06-12 08:46, Alvin Lun/Gavin Wong. said: :thinking:

at 2024-06-12 08:55, Support Team said: 借方租金貸方銀行

2024-06-14-Chat transcript on www.coweasy.com started on Frid-0266.json

at 2024-06-14 04:21, CARLOS WONG. said: Please let know the following:

at 2024-06-14 04:22, CARLOS WONG. said: How to upload bank statement, I tried to select Excel file form my desk top, but fail

at 2024-06-14 04:23, Support Team said: hints? it shows reason for failed imports

at 2024-06-14 04:23, CARLOS WONG. said: How to issue quotation, Invoice, Debit Note & receipt

at 2024-06-14 04:23, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/052d51e97e675b013eb2b28c3eb7d0eafd2920b2/2024-06-14_12-23-35-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-06-14 04:35, CARLOS WONG. said: I have a Excel file for bank statement on my desk top, however when press 'elect ' I can find my file

at 2024-06-14 04:41, Support Team said: for importing, please use system provided template ,or csv downloaded directly from online banking

at 2024-06-14 04:48, CARLOS WONG. said: Where can I find the template

at 2024-06-14 04:49, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/18c4558b322312bd7d6cac1d5472e9a3e0be2be8/2024-06-14_12-49-11-%E9%8A%80%E8%A1%8C%E6%9C%88%E7%B5%90%E5%96%AE%E8%BC%B8%E5%85%A5_-_Google_Chrome.png

2024-06-20-Chat transcript on hk1.coweasy.com started on Thur-0268.json

at 2024-06-20 06:41, matrixmiji.fin@gmail.com. said: 搵唔到庫存i1503

at 2024-06-20 06:42, matrixmiji.fin@gmail.com. said: 今朝新增

at 2024-06-20 06:42, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6673cd36a3c8d40bf90c149f/v/6949cc305e78bd223bce526e963ea10e7005039a/image.png

at 2024-06-20 06:45, Support Team said: 新增時有沒有提示成功？試試再新增

at 2024-06-20 06:47, matrixmiji.fin@gmail.com. said: 再新增同一號碼佢唔比話已存在

at 2024-06-20 06:47, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6673cd36a3c8d40bf90c149f/v/248b3f4c7386e45db9cd5997b15d679442371263/image.png

at 2024-06-20 06:49, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d2dc4105db313eb223c7bc275c79252c98317eca/2024-06-20_14-49-28-%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

at 2024-06-20 06:49, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6673cd36a3c8d40bf90c149f/v/9124d632ac69a34d7220634b3ccf7c371baaa923/image.png

at 2024-06-20 06:49, matrixmiji.fin@gmail.com. said: Error庫存編號已使用！

at 2024-06-20 06:50, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8543f82addc6b6bf8923209c14471513fa1d8d58/%E5%9C%96%E7%89%87.png

at 2024-06-20 06:52, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6673cd36a3c8d40bf90c149f/v/33c20708d364a3b2680d026d63ac7f9bce94391c/image.png

at 2024-06-20 06:54, matrixmiji.fin@gmail.com. said: 停用乜意思

at 2024-06-20 06:54, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab86edbc1dab504b941054b894fc8742bdfbfb0f/2024-06-20_14-50-42-%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

at 2024-06-20 06:55, matrixmiji.fin@gmail.com. said: 明白:joy:

2024-06-20-Chat transcript on hk2.coweasy.com started on Thur-0267.json

at 2024-06-20 03:28, Eva Yeung. said: 我想問設置貨幣的兌率是怎样計算的?

at 2024-06-20 03:28, Support Team said: 用戶自行設置

at 2024-06-20 03:31, Eva Yeung. said: 什麼是同步匯率?

at 2024-06-20 03:32, Support Team said: 自動跟單據日期輸入當天匯率

at 2024-06-20 03:32, Eva Yeung. said: 我新增了一種貨幣, 但想修改編號, 可以怎樣做?

at 2024-06-20 03:36, Support Team said: 直接修改

at 2024-06-20 03:37, Eva Yeung. said: 但系統說同步匯率, 不能手動修改

at 2024-06-20 03:38, Support Team said: 那不能改

2024-06-21-Chat transcript on hk1.coweasy.com started on Frid-0271.json

at 2024-06-21 07:39, matrixmiji.fin@gmail.com. said: 想問點樣調整庫存數量

at 2024-06-21 07:41, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/daa7fbe0782ebd0e8f12641a391ee789edf6863f/2024-06-21_15-41-17-(%E4%B8%BB%E9%A0%81)_%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

at 2024-06-21 07:41, matrixmiji.fin@gmail.com. said: 即核對存貨

at 2024-06-21 07:53, matrixmiji.fin@gmail.com. said: 轉入及轉出一定要分開嗎

at 2024-06-21 07:53, Support Team said: 是

at 2024-06-21 08:20, matrixmiji.fin@gmail.com. said: 如果存貨價值不變但數量增加

at 2024-06-21 08:21, matrixmiji.fin@gmail.com. said: 咁點做

at 2024-06-21 08:24, Support Team said: 用戶自行輸入產品單價

2024-06-21-Chat transcript on hk2.coweasy.com started on Frid-0269.json

at 2024-06-21 04:06, Eva Yeung. said: 我想問下, 初始設定是什麼?

at 2024-06-21 04:08, Eva Yeung. said: 我公司做AUDIT做到2024年3月31日,

at 2024-06-21 04:09, Eva Yeung. said: 是否將2024年3月31日的數据入返落初始設定度?

at 2024-06-21 04:19, Support Team said: 在初始餘額輸入上年度餘額

at 2024-06-21 04:23, Eva Yeung. said: 是否之前的數据可以唔入, 淨係入初始設定就可以?

at 2024-06-21 04:24, Support Team said: 是的，之前不輸入明細，只輸入餘額

2024-06-24-Chat transcript on galaxy.coweasy.com started on M-0272.json

at 2024-06-24 03:53, Admin. said: 你好, 我司有部份訂購服務尚有18天到期,有部份則尚有百多天才到期, 請問如何續訂將要到期的服務計劃?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6678eb0fa3c8d40bf9093813/v/7ffc43a55b2745cb438f2bb4fb38033f4371e827/image.png

at 2024-06-24 03:54, Support Team said: 會顯示訂購時段

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a58451cbe2b83666d4d10ae9f9ca795b5ff55711/2024-06-24_11-53-46-%E8%A8%82%E8%B3%BC_-_Google_Chrome.png

at 2024-06-24 03:56, Admin. said: 你截圖那個是續訂所有的計劃, 包括尚有百多天到期時也要即時訂續?

at 2024-06-24 03:56, Support Team said: 只選你需要的

2024-06-24-Chat transcript on hk1.coweasy.com started on Mond-0273.json

at 2024-06-24 09:54, CRYSTAL LI. said: profit and loss 的GP能不能設定是FIFO？

at 2024-06-24 09:54, Support Team said: 用戶自行輸入Stock Posting
https://www.coweasy.com/V4/FAQ.aspx?ID=StockPosting

at 2024-06-24 09:56, CRYSTAL LI. said: thank㐪

2024-06-24-Chat transcript on hk2.coweasy.com started on Mond-0274.json

at 2024-06-24 08:40, Jill Chow. said: where to add customer

at 2024-06-24 08:40, Jill Chow. said: like crm

at 2024-06-24 08:40, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4a5a0fcbfeb6154b5e223e690e247c7c868131b6/2024-06-24_16-40-47-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-06-24 08:57, Jill Chow. said: 工程－建立有冇得拉返落相關客戶度？

at 2024-06-24 08:58, Support Team said: 並無這樣的功能

at 2024-06-24 09:01, Jill Chow. said: 公司係做服務為主，無庫存需要，請問點樣可以隱藏“日日做“即庫存？

at 2024-06-24 09:03, Support Team said: 不能，不需要的功能可以不使用但沒有隱藏

at 2024-06-24 09:27, Jill Chow. said: 日期輸入一定要用滑鼠click？唔可以tab ＋打字？？

at 2024-06-24 09:27, Support Team said: 只需選擇

at 2024-06-24 09:27, Jill Chow. said: 即係唔可以打字輸入

at 2024-06-24 09:27, Support Team said: 是

at 2024-06-24 09:27, Jill Chow. said: 亦不能留空。

at 2024-06-24 09:27, Support Team said: 是

at 2024-06-24 09:37, Jill Chow. said: 我係invoice度輸入左相關工程，但工程分析內睇唔到有invoice紀錄

at 2024-06-24 09:37, Jill Chow. said: 請問工程分析功能點用？

at 2024-06-24 09:41, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28bb932a15a63c78c2cff376b80f7dcb91266938/2024-06-24_17-41-13-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/29b69ca0f3e63f8512b5714fd065b306eb3cb09a/2024-06-24_17-41-25-%E5%B7%A5%E7%A8%8B%EF%BC%8F%E5%BA%97%E9%93%BA_%E5%88%86%E6%9E%90_-_Google_Chrome.png

2024-06-25-Chat transcript on ww4.coweasy.com started on Tues-0275.json

at 2024-06-25 07:35, V1719300880442857 said: Login問題

at 2024-06-25 07:35, Support Team said: 提示什麼

at 2024-06-25 07:36, V1719300880442857 said: User already signed in at 2024-06-25 03:21:57 PM.

at 2024-06-25 07:36, V1719300880442857 said: 但確認沒有登入過

at 2024-06-25 07:36, V1719300880442857 said: 現在不能登入

at 2024-06-25 07:40, Support Team said: 同時只可一個登入用戶自可在原本登入過的同一瀏覽器登入再登出或者等已登入的自動登出，才可在其他電腦或瀏覽器登入

at 2024-06-25 07:44, V1719300880442857 said: 知道只可以一個USER登入, 但確定了沒有人在登入

at 2024-06-25 07:45, V1719300880442857 said: 現在就是登入不了, 怎登入再登出

at 2024-06-25 07:45, V1719300880442857 said: 請問系統要等多久才能自動登出?

at 2024-06-25 07:46, Support Team said: 管理員可以查看登入紀錄：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1733fd419264584d0d44b9ab29213df895b40bd4/2024-06-25_15-45-17-Dashboard_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3edae60e7e5047ee1aeb152f031bc48a9c355306/2024-06-25_15-45-33-Login_Time_-_Google_Chrome.png

at 2024-06-25 07:47, Support Team said: 30分鐘無操作會自動登出

at 2024-06-25 07:48, V1719300880442857 said: 這戶口只有一個人使用, 有沒有登入, 他會不清楚嗎? 只能是出現了異常才會有這情況

at 2024-06-25 07:49, V1719300880442857 said: 就算查到登入記錄, 我也沒法將他強制踢出啊

at 2024-06-25 07:49, V1719300880442857 said: 知道了30分鐘

2024-06-26-Chat transcript on hk1.coweasy.com started on Wedn-0277.json

at 2024-06-26 08:43, CRYSTAL LI. said: 請問供應商的CN，只退錢留下一張單扣款，不退貨，入CN該怎入？

at 2024-06-26 08:46, Support Team said: 不明你的問題請詳細說明是供應商給妳的Credit Note？留下一張單扣款還是退款？不退貨白給credit你？

at 2024-06-26 08:50, CRYSTAL LI. said: 貨有點問題，我們用很平的價錢賣出去了，所以不退貨，供應商同意有問題的貨退款，因為寄回去運費比貨款貴

at 2024-06-26 08:54, Support Team said: 以採購退回/銷售成本科目付款以抵銷銷售成本

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86ba8f3fa46a0aa7cdbbc7e7b24b334968de85ac/2024-06-26_16-52-02-%E4%BB%98%E6%AC%BE%EF%BC%88%E4%BE%9B%E6%87%89%E5%95%86%EF%BC%89_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dffc5dd0530e404a901c478a411efa2a15f2ed33/2024-06-26_16-52-16-%E5%82%B3%E7%A5%A8_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/68f13b01e15019e6ace109eb982ee2f7fb6f07b2/2024-06-26_16-53-34-%E4%BB%98%E6%AC%BE%EF%BC%88%E4%BE%9B%E6%87%89%E5%95%86%EF%BC%89_-_Google_Chrome.png

2024-06-26-Chat transcript on www.coweasy.com started on Wedn-0276.json

at 2024-06-26 08:24, V1719389674302264 said: 想問問有無員工打卡巧能

at 2024-06-26 08:25, Support Team said: 暫無此功能

at 2024-06-26 08:28, V1719389674302264 said: 可以試用?

at 2024-06-26 08:29, Support Team said: 可以

2024-07-04-Chat transcript on hk1.coweasy.com started on Thur-0280.json

at 2024-07-04 03:47, CRYSTAL LI. said: 為何不能計算成本？

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66861569a3c8d40bf93b4800/v/220adaebff23ee38c804186f0e76d04abccbf7b0/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-07-04_%E4%B8%8A%E5%8D%8811.46.29.png

at 2024-07-04 03:49, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d5e9ec4e9461880cd4194309b5b988c728e280b3/2024-07-04_11-49-31-%E5%BA%AB%E5%AD%98%E6%B5%81%E9%87%8F%E5%A0%B1%E8%A1%A8_-_Google_Chrome.png

2024-07-10-Chat transcript on hk2.coweasy.com started on Wedn-0281.json

at 2024-07-10 06:50, zhang apple. said: 销售单和采购单如何关联

at 2024-07-10 06:51, Support Team said: 銷售發票和採購單並無直接關聯

at 2024-07-10 06:51, zhang apple. said: 可以做到关联吗

at 2024-07-10 06:51, Support Team said: 銷售發票和採購單並無直接關聯

at 2024-07-10 06:52, zhang apple. said: 那我如何知道计算成本呢

at 2024-07-10 06:52, Support Team said: 庫存流量報表

at 2024-07-10 06:53, zhang apple. said: 做报价单的时候有个转至采购单是什么意思

at 2024-07-10 06:54, Support Team said: 複製訂單內容

at 2024-07-10 07:14, zhang apple. said: 你们系统有其他版本是可以销售单和采购单关联的吗

at 2024-07-10 07:14, Support Team said: 沒有

at 2024-07-10 07:15, zhang apple. said: 那要怎么确认订单的利润率是多少

at 2024-07-10 07:16, Support Team said: 以加權平均或先進先出計算

2024-07-10-Chat transcript on hk2.coweasy.com started on Wedn-0282.json

at 2024-07-10 07:44, Connie Chan. said: 直接輸入發票時, 日期的剔號為什麼不能删除?

at 2024-07-10 07:44, Support Team said: 只有管理員用戶可更改

at 2024-07-10 07:44, Connie Chan. said: 現在是試用版, 是否不能修改?

at 2024-07-10 07:45, Support Team said: 只有管理員用戶可更改

at 2024-07-10 07:45, Connie Chan. said: 沒有問題了

2024-07-18-Chat transcript on hk1.coweasy.com started on Thur-0284.json

at 2024-07-18 06:54, Joe. said: 組合產品, 如何在 invoice 設定, 不列印內容,

at 2024-07-18 06:57, Support Team said: 預設不顯示組合內容

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f850922deb01c5cd8652eeace7b7dc937ff15fca/2024-07-18_14-56-14-aaa-24-05-10-002_-_Google_Chrome.png

at 2024-07-18 07:18, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6698bbf6a3c8d40bf9815d50/v/e797c86e5aae3417ba68d9279b43faec8528dd42/image.png

at 2024-07-18 07:18, Joe. said: 唔要 1.1, 1.2

at 2024-07-18 07:19, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5e8ae450160752a14ace7c247ea871cdf7f3802/%E5%9C%96%E7%89%87.png

at 2024-07-18 07:20, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6698bbf6a3c8d40bf9815d50/v/d4351f7b527cc91ece21908ec55ec2882afab52b/image.png

at 2024-07-18 07:20, Joe. said: 我跟你上圖的設定, 但不能 ?

at 2024-07-18 07:22, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6698bbf6a3c8d40bf9815d50/v/3be8a835ce0142ce3aba365b30ee2a105f975aaa/image.png

at 2024-07-18 07:22, Joe. said: 應如何更正

at 2024-07-18 07:23, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3cbe24bfc4850df5a4fceb38c2ef3b8a4ce855de/2024-07-18_15-23-00-INV24-02-26-001_-_Google_Chrome.png

at 2024-07-18 08:44, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6698bbf6a3c8d40bf9815d50/v/5cf2872ea26fda62583104dbd4f89b20dd078dcc/image.png

at 2024-07-18 08:45, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6698bbf6a3c8d40bf9815d50/v/f5216ca69dac119bfeb9461b7d5572a50f918696/image.png

at 2024-07-18 08:45, Joe. said: 如何增加多一個名額

at 2024-07-18 08:45, Joe. said: 語言

at 2024-07-18 08:46, Support Team said: 並無此功能，只有中英文2欄

at 2024-07-18 09:19, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6698bbf6a3c8d40bf9815d50/v/7224809a9ffef09837d74c3e77ace89386d14450/image.png

at 2024-07-18 09:20, Joe. said: 如何設定編號為空白

at 2024-07-18 09:24, Support Team said: 這些編號會自動產生，是否需要停用這個功能

at 2024-07-18 09:26, Joe. said: 對, 圈住的兩個

at 2024-07-18 09:30, Support Team said: 請電郵到 support@coweasy.com 要求停用編號自動產生，註明和需停用自動產生的編號，電郵需以管理員用戶的登入電郵發出

at 2024-07-18 09:34, Joe. said: 應收帳, 有冇客戶月結單

at 2024-07-18 09:34, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7e51cb498dc9e9ed4fd9d91782d093beb6bc2082/2024-07-18_17-34-34-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-07-18 09:35, Joe. said: 未付的

at 2024-07-18 09:35, Joe. said: 追款用

at 2024-07-18 09:36, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c51ccf5610729224696f799f62aa16b2998b051f/2024-07-18_17-36-10-%E9%8A%B7%E5%94%AE%E6%9C%88%E7%B5%90%E5%96%AE_-_Google_Chrome.png

2024-07-19-Chat transcript on hk1.coweasy.com started on Frid-0285.json

at 2024-07-19 02:38, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6699c2aca3c8d40bf9eab945/v/b241b5a822342e9e627d42621fff032c52a5d65c/image.png

at 2024-07-19 02:39, Joe. said: 編號, 名稱如何排序

at 2024-07-19 02:41, Support Team said: 這頁暫無排序功能

2024-07-19-Chat transcript on hk1.coweasy.com started on Frid-0287.json

at 2024-07-19 09:25, Jim Chong. said: 呢個係升級在線支援 ?

at 2024-07-19 09:26, Jim Chong. said: 係咪有whatsapp 支援?

at 2024-07-19 09:26, Support Team said: 是的

at 2024-07-19 09:26, Jim Chong. said: whatsapp number?

at 2024-07-19 09:27, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f0ed6898939b18e93c49b9166e0385bd1230ebe4/%E5%9C%96%E7%89%87.png

at 2024-07-19 09:27, Jim Chong. said: 呢個就係whatsapp 支援 number ?

at 2024-07-19 09:27, Support Team said: 是的

at 2024-07-19 09:30, Jim Chong. said: "HKTV mall 發票紀錄匯入模組" 我地試用左, 唔識匯入, 請問點操作?

at 2024-07-19 09:31, Support Team said: 在HKTV匯出訂單紀錄，在系統匯入

at 2024-07-19 09:33, Support Team said: 首先，你知道在hktv哪裏匯出訂單紀錄嗎？

at 2024-07-19 09:35, Jim Chong. said: 知, 有keep excel file 的

at 2024-07-19 09:36, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c72ee48ff7b65cb2a3b8b544ca77ad065b006fe5/2024-07-19_17-36-19-%E7%B4%80%E9%8C%84_%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-07-19 09:36, Jim Chong. said: 呢度send唔到圖出示問題, 好難溝通

at 2024-07-19 09:37, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/669a30f7a3c8d40bf9328943/v/06c31f16c1dc39b15eac377df35fab54d19ff226/image.png

at 2024-07-19 09:37, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e189d73b403d797654c4833bb5f041458cf1654/2024-07-19_17-37-44.png

at 2024-07-19 09:38, Jim Chong. said: 而家知, thanks

at 2024-07-19 09:38, Jim Chong. said: 我做一次比你地睇咩情況

at 2024-07-19 09:39, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b4a280fa2daa85b87684e32cb1a2959908d574c/2024-07-19_17-38-50-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.gif

at 2024-07-19 09:41, Jim Chong. said: 你呢個畫面係邊?我地見唔到

at 2024-07-19 09:41, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/669a30f7a3c8d40bf9328943/v/3342b94b9dbf51c50e378941f06d3837fe630461/image.png

at 2024-07-19 09:42, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eda61c97ed2099f743410600205482f3bf2f1f03/2024-07-19_17-42-02-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-07-19 09:42, Jim Chong. said: 見到了

at 2024-07-19 09:49, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/669a30f7a3c8d40bf9328943/v/433d77c4d002df06fa846f6de0c40d787008826f/image.png

at 2024-07-19 09:50, Jim Chong. said: 好似已read 入

at 2024-07-19 09:50, Jim Chong. said: 自動幫我開sku 資料, 唔洗我再入?

at 2024-07-19 09:50, Support Team said: 是的

at 2024-07-19 09:51, Jim Chong. said: good

at 2024-07-19 09:51, Jim Chong. said: 請問點填入庫存數?

at 2024-07-19 09:52, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/669a30f7a3c8d40bf9328943/v/89618562d63211ab06025b8845bf27408f558f75/image.png

at 2024-07-19 09:52, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bcf695aec902c95a4e372dffd8554a5457d76ac7/2024-07-19_17-52-07-(%E4%B8%BB%E9%A0%81)_%E6%8E%A1%E8%B3%BC_-_Google_Chrome.png

at 2024-07-19 09:52, Jim Chong. said: 我搵唔到邊個位係入庫存數

at 2024-07-19 09:54, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/669a30f7a3c8d40bf9328943/v/ae87a8c9129079237ab17e127de7676abd7ede44/image.png

at 2024-07-19 09:55, Jim Chong. said: 請問匯入係咩file?

at 2024-07-19 09:55, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6ab0fb124fb0555a53a186b1aee6f2944c5647bc/2024-07-19_17-55-23-%E7%B4%80%E9%8C%84_%E6%8E%A1%E8%B3%BC%E5%96%AE%EF%BC%88%E6%94%B6%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-07-19 09:57, Jim Chong. said: 岩岩開始, 要set 初始值 (current stock ) , 就需要開一張採購單, 是嗎?

at 2024-07-19 09:59, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fd7c48a0ff3a9c2bfa8fafc8b356ed1954415c6c/2024-07-19_17-58-34-(%E4%B8%BB%E9%A0%81)_%E6%8E%A1%E8%B3%BC_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6dcb7bf4e9f17ee7da88431d9a0e2a1b68b879a2/2024-07-19_17-59-01-%E5%88%9D%E5%A7%8B%E9%A4%98%E9%A1%8D_-_Google_Chrome.png

2024-07-22-Chat transcript on hk2.coweasy.com started on Mond-0288.json

at 2024-07-22 08:41, Connie Chan. said: Can the system preparing deliver note for customer acceptance

at 2024-07-22 08:42, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b3cd5b3a55dcdfbbf58a3d32d7dea49e2c60695d/2024-07-22_16-42-18-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-07-22 08:45, Connie Chan. said: why our version only to item "Record/Print" and no further option?

at 2024-07-22 08:46, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a1b4054402c3a537a7467c8224dc182ad9f7775d/2024-07-22_16-46-36-Invoice_(Customers)_-_Google_Chrome.png

at 2024-07-22 08:53, Connie Chan. said: is this means - it must be in an "invoice" status , and to show delivery note

at 2024-07-22 09:01, Support Team said: yes

2024-07-23-Chat transcript on hk1.coweasy.com started on Tues-0289.json

at 2024-07-23 03:51, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/669f1dbaa3c8d40bf9a6da72/v/49590989e754b3d5b5b4f607178fe5a81c15455c/image.png

at 2024-07-23 03:51, Joe. said: 其他名稱, 在哪輸入?

at 2024-07-23 03:52, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10ba771944d0198a5ccfb899ebbdfbe662e9a161/2024-07-23_11-52-08-Customer_(CRM)_-_Google_Chrome.png

at 2024-07-23 03:55, Joe. said: 我中, 英, 都有輸入, 但冇

at 2024-07-23 03:55, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/669f1dbaa3c8d40bf9a6da72/v/89fd2be1f9b70d5ae683d8413efda8bb3016bf64/image.png

at 2024-07-23 03:56, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/81e50d480e732f9c0a7753e7e86ed45debe7ec99/2024-07-23_11-56-13-Customer_(CRM)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d4606b9996e434e2aba7475eb3868752a3a8eec0/2024-07-23_11-56-17-Customer_(CRM)_-_Google_Chrome.png

at 2024-07-23 03:57, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/669f1dbaa3c8d40bf9a6da72/v/1586c2a6bbeb75f568cbf6c8e5dab0399a8b2af5/image.png

at 2024-07-23 03:57, Joe. said: 我中, 英, 都有輸入, 但冇

at 2024-07-23 03:57, Support Team said: 一樣？

at 2024-07-23 03:58, Support Team said: 不會重複顯示

at 2024-07-23 04:34, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/669f1dbaa3c8d40bf9a6da72/v/d69ef3016e593bd50ce18a6fcd3bd80e2c0ff528/image.png

at 2024-07-23 04:34, Joe. said: 如何刪除

at 2024-07-23 04:35, Support Team said: 這欄暫無刪除功能

at 2024-07-23 04:37, Joe. said: 咁有趣, 一錯左, 唔可以刪除

2024-07-25-Chat transcript on hk2.coweasy.com started on Thur-0290.json

at 2024-07-25 06:31, 楊千惠. said: 选择支付宝付款付不了哎，总显示系统错误

at 2024-07-25 06:56, Support Team said: 請問你個微信號嗎？

at 2024-07-25 06:56, Support Team said: 讓我們支援專員可在微信與你溝通

at 2024-07-25 07:00, 楊千惠. said: bysgldc1111

at 2024-07-25 07:00, 楊千惠. said: 这是我的微信号

at 2024-07-25 07:01, Support Team said: 好的，我會轉發支援專員稍後聯絡你，關於付款情況

at 2024-07-25 07:02, 楊千惠. said: 好，歇息

at 2024-07-25 07:03, Support Team said: :sweat_smile:

2024-07-30-Chat transcript on www.coweasy.com started on Tues-0291.json

at 2024-07-30 07:58, Ms. Ellen Wong. said: 其實我們公司沒有銷售貨品和存貨是服務收入如何直接入 sales income

at 2024-07-30 08:01, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8670283aa7745d3c85a429cea1913e9417f8be2b/-32-13-%E9%81%8B%E8%B2%BB.png

at 2024-07-30 08:03, Ms. Ellen Wong. said: no need wholesale, quotation and stock

at 2024-07-30 08:03, Ms. Ellen Wong. said: sorry, i don't understand what you mean

at 2024-07-30 08:04, Ms. Ellen Wong. said: only want to direct in put income record

at 2024-07-30 08:05, Support Team said: dont input stock rows, input amount directly

at 2024-07-30 08:06, Ms. Ellen Wong. said: directly in put at receipt box ?

at 2024-07-30 08:07, Support Team said: if you dont need sale module, you can input sales vouchers directly in accounting module

at 2024-07-30 08:08, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/beae0f28e4055ccaa501589a6a9ce8b5c8683a39/9_12-18-26-Main_Page_Online_.png

at 2024-07-30 08:10, Ms. Ellen Wong. said: ok, thanks! I try

2024-08-01-Chat transcript on hk1.coweasy.com started on Thur-0295.json

at 2024-08-01 08:32, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66ab3b01a3c8d40bf904b572/v/761ab9544e63fa0d2766deefe80cee2cda3d9822/image.png

at 2024-08-01 08:33, Joe. said: 轉倉單, 這兩個 field, 未名, 是什麼 ?

at 2024-08-01 08:36, Support Team said: 什麼單

at 2024-08-01 08:38, Joe. said: 自訂送貨單

at 2024-08-01 08:41, Support Team said: 自訂送貨單？

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/05fc57b39e42c18a1b80e8c801e8ba0d1c0c048c/2024-08-01_16-40-40-%E8%87%AA%E8%A8%82%E9%80%81%E8%B2%A8%E5%96%AE_-_Google_Chrome.png

2024-08-01-Chat transcript on hk1.coweasy.com started on Thur-0296.json

at 2024-08-01 09:43, Joe. said: 如何系自訂送貨單/轉倉單 , 因為只有數量, 如可系報表, 加上 inventory 的單價

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66ab53f8a3c8d40bf9b114b6/v/0add144974c3315e6944f9736e355e26087e1d0a/image.png

at 2024-08-01 09:44, Joe. said: 圖片系誤 send

at 2024-08-01 09:45, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66ab53f8a3c8d40bf9b114b6/v/3110094fc21b98eeec854aab2756978879a30274/image.png

at 2024-08-01 09:46, Support Team said: 輸入頁面並無單價，自訂表單也不會有單價

at 2024-08-01 09:46, Joe. said: 有寄賣單 ?

at 2024-08-01 09:47, Joe. said: 可以自訂嗎 ?

at 2024-08-01 09:47, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/44e941888e34a292bd4076035f8bb9664e1e9816/2024-08-01_17-47-30-%E5%8D%87%E7%B4%9A%E6%A8%A1%E7%B5%84_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/09274496ce919fb9abd67b6a21241e56905e5871/2024-08-01_17-47-38-(%E4%B8%BB%E9%A0%81)_%E5%AF%84%E5%AD%98%E7%99%BB%E8%A8%98_-_Google_Chrome.png

at 2024-08-01 09:47, Joe. said: 有寄賣單功能 ?

2024-08-01-Chat transcript on www.coweasy.com started on Thur-0294.json

at 2024-08-01 06:56, Ms. Ellen Wong. said: Deleted payment voucher number.

at 2024-08-01 06:57, Ms. Ellen Wong. said: Can I reuse?

at 2024-08-01 06:57, Support Team said: yes

at 2024-08-01 06:57, Ms. Ellen Wong. said: how?

at 2024-08-01 06:57, Support Team said: input number directly

at 2024-08-01 06:58, Ms. Ellen Wong. said: I tried but can't change

at 2024-08-01 06:59, Ms. Ellen Wong. said: the number auto appear

at 2024-08-01 07:01, Ms. Ellen Wong. said: I tried again, that ok la,thanks

2024-08-07-Chat transcript on hk1.coweasy.com started on Wedn-0297.json

at 2024-08-07 02:33, Vincent Choy. said: 如何更改存倉的資料

at 2024-08-07 02:33, Vincent Choy. said: or name

at 2024-08-07 02:35, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3f2ea71377b6276e99cdc742b80b0436fe7d13bf/2024-08-07_10-34-39-Stock_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9fea2c1f627011751765d6235fb92b5f342a1498/2024-08-07_10-34-51-Location_-_Google_Chrome.png

at 2024-08-07 02:40, Vincent Choy. said: 可以更改名稱?

at 2024-08-07 02:41, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1dba0e7cfa45063f5d42d95e0e45a791ea604dd6/2024-08-07_10-41-10-Location_-_Google_Chrome.png

2024-08-12-Chat transcript on hk2.coweasy.com started on Mond-0299.json

at 2024-08-12 07:25, Ms Tam. said: 我可否簡單D, 直接出發票?

at 2024-08-12 07:25, Support Team said: 可以

at 2024-08-12 07:25, Ms Tam. said: 即, 直接去發票(出貨) 輸入, RIGHT?

at 2024-08-12 07:26, Support Team said: 是的

at 2024-08-12 07:27, Ms Tam. said: 倉存係負數, 可以照出INVOICE?

at 2024-08-12 07:27, Support Team said: 是的

at 2024-08-12 07:49, Ms Tam. said: 負數出貨, 之後採購入番單, 存番條數, 會否影響個REPORT? 還是Data back番就可以?

at 2024-08-12 07:50, Support Team said: 輸入順序不影響

2024-08-13-Chat transcript on hk1.coweasy.com started on Tues-0300.json

at 2024-08-13 02:02, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66babe2da3c8d40bf98957b6/v/b4ba3c02e1b159b33a15f5910c11dce1f24094ca/image.png

at 2024-08-13 02:02, Joe. said: 如何更新

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66babe2da3c8d40bf98957b6/v/5f77a0f4b0b218270f2e84636777d93b040438c4/image.png

at 2024-08-13 02:03, Joe. said: 如何更新說明的內容

at 2024-08-13 02:04, Support Team said: 這裡紀錄並無修改功能

at 2024-08-13 02:04, Support Team said: 這裡只顯示最新20條儲存過的說明

at 2024-08-13 02:05, Joe. said: 唔系咼, 太舊的已經唔用, 但又 save 唔到最新的.....

at 2024-08-13 02:06, Joe. said: 咁有何用處????????

at 2024-08-13 02:14, Support Team said: 我們測試過，這裡並無你所講的問題，這裡只顯示最新單據所輸入的說明，最多顯示20條，舊的不顯示

at 2024-08-13 02:14, Joe. said: 系跟個別客人, or for all

at 2024-08-13 02:15, Support Team said: 跟單據類型

at 2024-08-13 02:16, Joe. said: 我個發票, 真系唔得咼, 你見到我幅圖, 全部都系 2022XXXX 的資料

at 2024-08-13 02:17, Joe. said: 所以我先咁問...

at 2024-08-13 02:17, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66babe2da3c8d40bf98957b6/v/0081ae4f436f0d853c627ba3dd628d87838aa8c6/image.png

at 2024-08-13 02:25, Support Team said:
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/55019f8576e2c1e1e60341795ddce5da8a78b8aa/%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.mp4

at 2024-08-13 03:07, Joe. said: Video 系正確, 但我操作上更新唔到.......

2024-08-19-Chat transcript on hk1.coweasy.com started on Mond-0306.json

at 2024-08-19 08:28, account02@wachi.com.hk. said: 在應收帳,

at 2024-08-19 08:33, account02@wachi.com.hk. said: 在應收帳中, 如何修改要支付的發票?

at 2024-08-19 08:37, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/608e642e167b9637399f6ea17cc55a9354614228/2024-08-19_16-36-52-%E6%94%B6%E6%AC%BE%EF%BC%88%E5%AE%A2%E6%88%B6%EF%BC%89_-_Google_Chrome.png

2024-08-19-Chat transcript on hk2.coweasy.com started on Mond-0304.json

at 2024-08-19 03:07, Ms Tam. said: 想請問, 如果我有D支出數, 入會計位時, 係咪應該入貸果欄? THANKS

at 2024-08-19 03:08, Support Team said: 借方支出貸方銀行/現金

at 2024-08-19 03:09, Ms Tam. said: 哦, 即係所有支出應該入借果欄,right? THANKS

at 2024-08-19 03:28, Ms Tam. said: 我有1張支出單需要輸入, 程序是? THANKS.會計 > 會計輸入 > 揀非會計人員輸入還是會計人員輸入(直接輸入)? 我是1人公司打理的, 謝謝.

at 2024-08-19 03:28, Support Team said: 都可以

at 2024-08-19 03:30, Ms Tam. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66c2b2baa3c8d40bf9b78cb4/v/1a838743abc731edc3ff81b595e9bfd73661cb6a/image.png

at 2024-08-19 03:30, Ms Tam. said: 佢係咪會自己識計條數, 我唔需要再做其他野?

at 2024-08-19 03:31, Support Team said: 是，只在其中一個頁面輸入一次，不要重複輸入

2024-08-19-Chat transcript on hk2.coweasy.com started on Mond-4548.json

at 2024-08-19 06:51, Ms Tam. said: 你好, 請問買1個PLAN, 係咪只可以在SYSTEM 開1間公司, 不能設置第二間? TAHNKS

at 2024-08-19 06:51, Support Team said: 是

2024-08-20-Chat transcript on hk1.coweasy.com started on Tues-0307.json

at 2024-08-20 02:38, admin@masswinning.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66c3f8c2a3c8d40bf9937d21/v/2159f87477f2db85614f676214a1b87af718cca9/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-08-20_103743.png

at 2024-08-20 02:38, admin@masswinning.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66c3f8c2a3c8d40bf9937d21/v/904f48a315017aafc301f8acc499a17c1bb7de05/%E8%9E%A2%E5%B9%95%E6%93%B7%E5%8F%96%E7%95%AB%E9%9D%A2_2024-08-20_103905.png

at 2024-08-20 02:38, admin@masswinning.com. said: 在採購單"Location" 5件直接送貨 - Hong Kong, 點解在庫存分開4件 - Smartlink-China, 1件 - 直接送貨 - Hong Kong

at 2024-08-20 02:40, Support Team said: 請查看庫存流量報表

at 2024-08-20 02:44, admin@masswinning.com. said: 庫存流量報表係5件, 冇錯, 但係採購單"Location" 5件直接送貨 - Hong Kong, 點解係庫存將4件及1件 location 分開咗

at 2024-08-20 02:45, Support Team said: 庫存流量報表查看不同地區的詳細出入數量

2024-08-21-Chat transcript on hk1.coweasy.com started on Wedn-0308.json

at 2024-08-21 08:45, Joe. said: 請問 invoice amount 如果低於 2000 會出提示 ?

at 2024-08-21 08:46, Support Team said: 並無此功能

2024-08-27-Chat transcript on hk1.coweasy.com started on Tues-0310.json

at 2024-08-27 07:57, Joe. said: 庫存閱覽滙出excel 後, 不能加總 ?

at 2024-08-27 08:00, Support Team said: 用戶在excel可自行設置cell format為數字

at 2024-08-27 08:03, Joe. said: 當然有....

at 2024-08-27 08:06, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66cd8482a3c8d40bf91be745/v/2dbaa2f5537f5c3a1b88a4ec8a9841ce6e0ca3b1/image.png

at 2024-08-27 08:08, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66cd8482a3c8d40bf91be745/v/c4657aed507c089687f015193a4c27f0b398753c/image.png

at 2024-08-27 08:13, Support Team said: 我們是不到你的問題，或者你試試其他 excel 用戶端

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8d0c1377cba7425eaa458e97e49b4f39c18db478/2024-08-27_16-12-11-Stock_Records.xlsx_-_Google_Sheets_-_Google_Chrome.gif

at 2024-08-27 08:22, Joe. said: 我試用 open office 都不能加總

at 2024-08-27 08:27, Support Team said: 我們用Google drive spreadsheet 沒有問題，你可以試試

at 2024-08-27 08:36, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66cd8482a3c8d40bf91be745/v/fa0ba36cbf438df1777b1eaa7ba3a9ce003f26dc/image.png

at 2024-08-27 08:37, Joe. said: 都不能......

at 2024-08-27 08:41, Support Team said: 我們試不到你的問題

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f0a61a1d911df015165163dc165ed168c13c2615/%E5%9C%96%E7%89%87.png

2024-08-28-Chat transcript on hk1.coweasy.com started on Wedn-0311.json

at 2024-08-28 03:20, Joe. said: 庫存閱覽滙出excel 後, 不能加總 ?

at 2024-08-28 03:20, Joe. said: 昨天問, 試左 excel, open office, goolge 試算表....都不能,

at 2024-08-28 03:20, Joe. said: 咁如何解決 ????

at 2024-08-28 03:22, Joe. said: 另外 , 當 stock in 時, 在那裡列印該單據的相關Bar code

at 2024-08-28 03:23, Joe. said: 庫存閱覽滙出excel 後, 不能加總 ? 你們試不了???? 咁我可以 send 個滙出檔案比你 ?

at 2024-08-28 03:27, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db8866a3e91a708bdc65e847981e60adcabeb766/2024-08-27_16-12-11-Stock_Records.xlsx_-_Google_Sheets_-_Google_Chrome.gif

2024-08-28-Chat transcript on hk1.coweasy.com started on Wedn-0312.json

at 2024-08-28 06:38, Francis Leung. said: how can I sort the whole year weekly sales report?

at 2024-08-28 06:38, Francis Leung. said: more than 12 weeks

at 2024-08-28 06:40, Support Team said: there is no sorting in weekly sales report

at 2024-08-28 06:41, Support Team said: max period is 12weeks in weekly sales report

2024-08-29-Chat transcript on hk2.coweasy.com started on Thur-0314.json

at 2024-08-29 09:29, WONG WAI YEE. said: 如果分段付款應該如何輸入

at 2024-08-29 09:29, Support Team said: 直接輸入實際付款金額

at 2024-08-29 09:31, WONG WAI YEE. said: 付款明細內的總數與付款戶口內的總數不同！

at 2024-08-29 09:31, WONG WAI YEE. said: 會出現

at 2024-08-29 09:33, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/227b44af575d788048dc8ac8fbba6a0e67aba7a4/2024-08-29_17-33-09-%E4%BB%98%E6%AC%BE%EF%BC%88%E4%BE%9B%E6%87%89%E5%95%86%EF%BC%89_-_Google_Chrome.png

at 2024-08-29 09:34, WONG WAI YEE. said: 感謝

2024-08-29-Chat transcript on www.coweasy.com started on Thur-0313.json

at 2024-08-29 07:09, Calvin Tung. said: how to input purchase invoice?

at 2024-08-29 07:09, Calvin Tung. said: No selection of vendors

at 2024-08-29 07:10, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6ee79ea307cc0c9f7600f98f048a586587d9c93f/2024-08-29_15-10-28-(Main_Page)_Purchase_-_Google_Chrome.png

at 2024-08-29 07:11, Calvin Tung. said: no this function in account mode?

at 2024-08-29 07:15, Support Team said: there is no customer/supplier/vendor in Accounting Cloud

2024-08-30-Chat transcript on hk1.coweasy.com started on Frid-0316.json

at 2024-08-30 04:02, Joe. said: 庫存轉倉 / 轉入 / 轉出

at 2024-08-30 04:02, Joe. said: 系咪唔可以用庫存組合

at 2024-08-30 04:05, Support Team said: 組合不應該有倉存，不適用於採購/轉倉/調整

2024-09-03-Chat transcript on hk1.coweasy.com started on Tues-0319.json

at 2024-09-03 06:53, kit chan. said: I need to generate outstanding invoice report by invoice # & monthly sales report

at 2024-09-03 06:53, kit chan. said: where to do this process?

at 2024-09-03 06:53, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b871a6c04315279087e4d8f9685de2cdaf6a781/2024-09-03_14-53-42-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

2024-09-03-Chat transcript on hk2.coweasy.com started on Tues-0318.json

at 2024-09-03 05:07, WONG WAI YEE. said: 想問如果訂單落了一個SKU 100PCS 先收 86PCS 14PCS 月尾收應該怎樣顯示

at 2024-09-03 05:08, Support Team said: 分2張不同日期採購單輸入或者分2行輸入，選不同收貨日期

2024-09-04-Chat transcript on hk1.coweasy.com started on Wedn-0320.json

at 2024-09-04 02:36, Vincent Choy. said: 要一份報表, eg 1/7/2024 - 31/7/2024 sales by invoice number

at 2024-09-04 02:37, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b435076ed0f4feb7131f1defee5e997897f2fbe8/2024-09-04_10-37-24-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-09-04 03:06, Vincent Choy. said: by invoice number

at 2024-09-04 03:06, Vincent Choy. said: 又真系找不到...

at 2024-09-04 03:08, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/075479070c269b60623d719c219008d6b09537f6/2024-09-04_11-07-31-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8c6bf43c177ff9a73753a9aaf0635807c54a27d4/2024-09-04_11-08-13-%E9%8A%B7%E5%94%AE%E5%A0%B1%E8%A1%A8_-_Google_Chrome.png

at 2024-09-04 03:13, Vincent Choy. said: 都系 by customer 先, 有冇 by invoice no, ?????

at 2024-09-04 03:14, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8cc12167abd2db96b90483e67e6c8f858056905e/%E5%9C%96%E7%89%87.png

at 2024-09-04 03:19, Vincent Choy. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66d7c581a3c8d40bf955716e/v/bb81a746f96a8109bf882736324d0970ab8f84e9/image.png

at 2024-09-04 03:19, Vincent Choy. said: OK, tks

at 2024-09-04 03:35, Vincent Choy. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66d7c581a3c8d40bf955716e/v/64c3bf8e235963d794617cc973bbaf697d1e959d/image.png

at 2024-09-04 03:37, Vincent Choy. said: 劃面選擇了 6 個欄位, 但滙出後, 所有的欄位, 都出

at 2024-09-04 03:38, Vincent Choy. said: 唔需要的欄位都出埋

at 2024-09-04 03:38, Support Team said: 這樣選擇欄位只適用查看，不適用於匯出

at 2024-09-04 03:52, Vincent Choy. said: 你哋收款記錄

at 2024-09-04 03:52, Vincent Choy. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66d7c581a3c8d40bf955716e/v/965957c2d23272dea17cef89e0bcdb90a14a2f8a/image.png

at 2024-09-04 03:53, Vincent Choy. said: 可以選擇欄位, 及可以 r

at 2024-09-04 03:54, Vincent Choy. said: record s per pages eg 100

at 2024-09-04 03:54, Vincent Choy. said: 滙出就可以....

at 2024-09-04 03:55, Vincent Choy. said: 銷售報表 \ 簡易模式

at 2024-09-04 03:55, Support Team said: 不同頁面的功能可能會不同

at 2024-09-04 03:55, Vincent Choy. said: 又冇此功能

at 2024-09-04 03:56, Vincent Choy. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66d7c581a3c8d40bf955716e/v/665e7156c840123d26d543eac548348652631bf8/image.png

at 2024-09-04 03:56, Vincent Choy. said: 銷售報表, 咁重要, 但冇此功能.......???????

at 2024-09-04 03:58, Vincent Choy. said: 呢個唔系頁面問題, 系

at 2024-09-04 03:59, Support Team said: 如用戶有個別化要求，請提供具體需求，我們可以另行報價處理

at 2024-09-04 04:02, Vincent Choy. said: 系咪應該有, 但做少左 records per pages eg 100

at 2024-09-04 04:03, Vincent Choy. said: 咁 basic 功能, 有趣系, 一D有, 一D冇...

2024-09-04-Chat transcript on hk2.coweasy.com started on Wedn-0321.json

at 2024-09-04 06:50, Ms Tam. said: 請問會計報表的稅前盈虧是代表什麼? 我是可以按著損益報表在香港報稅嗎

at 2024-09-04 06:51, Support Team said: 扣除所有營業成本、營業費用和業外損益後，但尚未扣除利得稅之前的盈虧報稅請向執業會計師查詢

2024-09-09-Chat transcript on hk1.coweasy.com started on Mond-0325.json

at 2024-09-09 08:36, Joe. said: 請問於 invoice 內 , 如有需要扣錢/退回上一張單的貨品, 如何處理 ?

at 2024-09-09 08:38, Support Team said: 負數數量

at 2024-09-09 08:43, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66deb2fba3c8d40bf91db8f9/v/55cd0e7ef4fe41bc90555aff7d14b8b90b2af9b0/image.png

at 2024-09-09 08:45, Joe. said: 咁 ok?

at 2024-09-09 08:49, Support Team said: 負數數量

at 2024-09-09 08:49, Support Team said: 數量

at 2024-09-09 08:52, Joe. said: 發票最新單系 TUI2409026, 新增的編號系 TUIC....., 按 combo box 內都冇 TUI.....

at 2024-09-09 08:55, Support Team said:
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f955105cc0329045748e25ba18baf1326e8bedd7/2024-09-09_11-57-18-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.mp4

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0bbd9a9b66342343bcce992a427f7e7213d84fd4/2024-09-09_12-59-04-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-09-09 09:05, Joe. said: 試跟, 做唔到..

at 2024-09-09 09:15, Joe. said: 如何 ?????

at 2024-09-09 09:17, Support Team said: 更改字頭後儲存

at 2024-09-09 09:23, Joe. said: can not

at 2024-09-09 09:29, Support Team said: 請參考上面短片，字頭書改為4，儲存單據後會以4個位識別字頭

at 2024-09-09 09:59, Joe. said: 我系要 TUI

2024-09-10-Chat transcript on hk2.coweasy.com started on Tues-0326.json

at 2024-09-10 03:32, Carman. said: 請問可否有餅形或棒形圖顥示數據?

at 2024-09-10 03:33, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dd317d1f37247066be38e2ea2955363e178fd818/2024-09-10_11-33-19-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

at 2024-09-10 03:39, Carman. said: 請問如果我在試用賬戶的設定,購買時可否將資料及數據傳送到付款的賬戶?

at 2024-09-10 03:41, Support Team said: 除非用戶需要並要求清除數據，所有試用數據在訂購後都會保留

at 2024-09-10 03:44, Carman. said: 因為我之前註冊時國家選了香港,但後來才知道國家不能改,導致本幣錯了,因為我司在澳門,所以我現在用了第二個電郵來註冊用戶,可否改回第一個電郵註冊?

at 2024-09-10 03:46, Support Team said: 請發送電郵到 support@coweasy.com 申請刪除錯誤帳戶和更改電郵，註明公司名稱，2個電郵地址和原因，後台需確認用戶身份後才可處理

2024-09-10-Chat transcript on hk2.coweasy.com started on Tues-0327.json

at 2024-09-10 04:45, Carman. said: 請問註冊電郵是否不能重複？

at 2024-09-10 04:45, Support Team said: 是的

at 2024-09-10 04:47, Carman. said: 因為之前用了一個電郵去註冊，但國家及行業選錯了，所以不能用，因為我們公司是在澳門，如果我現在用了公司第二個電郵去註冊，到時購買，可否改回第一個電郵來註冊用戶？

at 2024-09-10 04:47, Support Team said: 請發送電郵到 support@coweasy.com 申請刪除錯誤帳戶和更改電郵，註明公司名稱，2個電郵地址和原因，後台需確認用戶身份後才可處理

at 2024-09-10 04:49, Carman. said: 還是你們現在可否幫忙取消第一個電郵的數據及設定？

at 2024-09-10 04:50, Support Team said: 請發送電郵到 support@coweasy.com 申請：刪除錯誤帳戶和更改電郵，註明公司名稱，2個電郵地址和原因，後台需確認用戶身份後才可處理

2024-09-11-Chat transcript on hk1.coweasy.com started on Wedn-0328.json

at 2024-09-11 02:49, Francis Leung. said: How can I generate weekly sales report for YTD 2024, or longer than 12 weeks?

at 2024-09-11 02:50, Support Team said: max period is 12weeks in weekly sales report

at 2024-09-11 02:51, Francis Leung. said: we need the weekly sales report from Mar onwards, how can we get it?

at 2024-09-11 02:51, Francis Leung. said: or any monthly sales report that I can generate?

at 2024-09-11 02:53, Support Team said: you may check which report meets your requirements

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/19a9105e73389d54fbbcbc1181824cd4da7a19e0/2024-09-11_10-51-53-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

at 2024-09-11 02:54, Support Team said: or view/export weekly report with different periods one by one

at 2024-09-11 02:56, Francis Leung. said: I can't get the sales reports before 20/6

at 2024-09-11 02:58, Francis Leung. said:
https://tawk.link/59c4a0df4854b82732ff17d4/vc/66e102e1a3c8d40bf9c7cafc/v/8ae3c90db9b3b026389150c50c152005793fce21/Weekly_Sales_Report_(13).xlsx

at 2024-09-11 02:58, Francis Leung. said: like this

at 2024-09-11 02:58, Francis Leung. said: I want to get Mar - now

at 2024-09-11 02:59, Support Team said: or view/export weekly report with different periods one by one

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/943e79cdd475da1f9a8e7ea92de723a4cd6c691b/2024-09-11_10-59-12-Weekly_Sales_Report_-_Google_Chrome.png

2024-09-11-Chat transcript on hk2.coweasy.com started on Wedn-0329.json

at 2024-09-11 09:11, wong carman. said: 請問發票的件數在哪裡輸入?

at 2024-09-11 09:12, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d5fe4dd57e1aad8eba1034c9b98fba69a79a01cb/2024-09-11_17-11-54-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-09-11 09:16, wong carman. said: 在哪裡拉出此欄?

at 2024-09-11 09:19, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8eb77beadf45c74d66a28a7dbfaeb377c6fbe8c1/2024-09-11_17-19-29-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-09-11 09:43, wong carman. said: 如果在地區中輸入數量,這樣拆扣沒有顯示

at 2024-09-11 09:44, Support Team said: 地區輸入數量?

at 2024-09-11 09:47, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66e15b21a3c8d40bf9c37508/v/3a4a19150704588c81ba4e950ab04404bedfd223/011.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66e15b21a3c8d40bf9c37508/v/ce25ba7c2e3a9527ef3f9e4fa1525c0db6639319/011a.png

at 2024-09-11 09:49, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2024-09-11 09:49, Support Team said: 修改樣式可增加顯示欄位

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8ce662c6a23cc301e1d4c1b74d8cda0056e16fce/2024-09-11_17-49-19-aaa-24-09-10-001_-_Google_Chrome.png

2024-09-12-Chat transcript on hk1.coweasy.com started on Thur-0331.json

at 2024-09-12 03:25, Joe. said: 請問入左 PO收貨後, 在那裡列印相關貨品及數量的 barcode

at 2024-09-12 03:26, Support Team said: 並無此功能

at 2024-09-12 03:26, Support Team said: 列印條碼：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/453e3239a73e4374bccce0180aa904b5cb9aefb6/2024-09-12_11-26-05-%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

at 2024-09-12 04:00, Joe. said: 如何選取 printer

at 2024-09-12 04:01, Support Team said: printer 在用戶電腦或瀏覽器自行設置，和系統無關

at 2024-09-12 04:01, Joe. said: 因為系用 label 機

at 2024-09-12 04:02, Support Team said: 在系統或瀏覽器列印功能自行選擇：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/725d9ea85f2578633db443e030f9363338e61cfd/2024-09-12_12-02-13-%E5%8D%87%E7%B4%9A%E6%A8%A1%E7%B5%84_-_Google_Chrome.png

at 2024-09-12 04:03, Joe. said: many tks , 找到了

at 2024-09-12 04:20, Joe. said: 如果我要 forecast 及做 PO , 例如過去 3 個月 , Philips 呢個牌子, 的銷售量, QOH, 最低存量, ....

at 2024-09-12 04:23, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7551fec832c2cf554eb803ef66b20d9df4d8b988/2024-09-12_12-21-54-%E7%9B%A4%E9%BB%9E%E5%A0%B1%E8%A1%A8_(%E4%B8%8D%E9%A1%AF%E7%A4%BA%E5%83%B9%E6%A0%BC)_-_Google_Chrome.png

2024-09-13-Chat transcript on hk2.coweasy.com started on Frid-0333.json

at 2024-09-13 09:58, wong carman. said: 怎樣可以顯示聯絡人?

at 2024-09-13 09:58, Support Team said: 什麼顯示聯絡人？

at 2024-09-13 09:59, wong carman. said: QUOTATION

at 2024-09-13 09:59, wong carman. said: INVOICE

at 2024-09-13 09:59, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66e4086ea3c8d40bf9316ad0/v/97a52537b1735b59004159a8298e998331992eaf/image.png

at 2024-09-13 10:00, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/705ef2b0445d3862ad29c4a067ccfe1779f57370/2024-09-13_18-00-18-%E5%AE%A2%E6%88%B6_(CRM)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db389a0f417cfbfad047a04cbfec4f1e08bbd1a4/2024-09-13_18-00-31-aaa-24-09-10-001_-_Google_Chrome.png

2024-09-16-Chat transcript on hk1.coweasy.com started on Mond-0334.json

at 2024-09-16 02:45, Joe. said: 請問 PO 內

at 2024-09-16 02:45, Joe. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66e79a74a3c8d40bf93a4b0b/v/78faa0783a323f24a093433ebe4f122f45019d9a/image.png

at 2024-09-16 02:46, Joe. said: 應該系那個會計帳戶

at 2024-09-16 02:53, Joe. said: 51110 採購?

at 2024-09-16 02:54, Support Team said: 採購科目系統預設是51110 採購，用戶可自行新增選擇科目

at 2024-09-16 02:54, Joe. said: OK, tks

2024-09-16-Chat transcript on hk2.coweasy.com started on Mond-0335.json

at 2024-09-16 07:00, WONG WAI YEE. said: 我想問採購食品有有效日期

at 2024-09-16 07:00, WONG WAI YEE. said: 怎樣標示托次

at 2024-09-16 07:01, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/88ab5c4c62788a2867e77408e2b024986bed14a5/2024-09-16_15-01-15-%E6%8E%A1%E8%B3%BC%E5%96%AE%EF%BC%88%E6%94%B6%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-09-16 07:02, WONG WAI YEE. said: 收到

2024-09-17-Chat transcript on hk2.coweasy.com started on Tues-0336.json

at 2024-09-17 03:37, WONG WAI YEE. said: 我想問到期日入了我在庫存怎樣觀看

at 2024-09-17 03:38, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8d03b70bb09cb928f588b48a4208c06ebf70037f/2024-09-17_11-37-47-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8a4afea37316c97396608c37c0c38b26f28cc32e/2024-09-17_11-38-05-%E7%9B%A4%E9%BB%9E%E5%A0%B1%E8%A1%A8_(%E4%B8%8D%E9%A1%AF%E7%A4%BA%E5%83%B9%E6%A0%BC)_-_Google_Chrome.png

at 2024-09-17 03:46, WONG WAI YEE. said: 我想是否一日教學

at 2024-09-17 03:46, WONG WAI YEE. said: 怎樣申請

at 2024-09-17 03:46, Support Team said:
https://www.coweasy.com/V4/DEMO.aspx

2024-09-19-Chat transcript on hk1.coweasy.com started on Thur-0337.json

at 2024-09-19 03:17, Wendy. said: 請問這系統是否可報稅,IR56B?

at 2024-09-19 03:18, Support Team said: 系統可以出IR56表格，報稅用戶需自行處理

at 2024-09-19 03:19, Wendy. said: 如何操作?如何自行處理?

at 2024-09-19 03:20, Support Team said: 用戶自行在稅局提交

at 2024-09-19 03:25, Wendy. said: 那麼系統內的IR56表格有何用途?

at 2024-09-19 03:26, Support Team said: 如用戶覺得沒有用的功能可以不用

at 2024-09-19 03:28, Wendy. said: 不是没有用, 是不知如何用:grin:

at 2024-09-19 03:29, Support Team said: 系統IR56功能可以出IR56表格

2024-09-19-Chat transcript on hk2.coweasy.com started on Thur-0338.json

at 2024-09-19 04:00, wong carman. said: Hi 為何我已入invoice,但P&L沒有顯示收入?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66eb9d43a3c8d40bf9ea8f99/v/6c0f23ff569f0b99b2dd5e325e8c2a232b7486ba/image.png

at 2024-09-19 04:01, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66eb9d43a3c8d40bf9ea8f99/v/ffc976acaede70600255f862884ef4766c619dff/image.png

at 2024-09-19 04:02, Support Team said: 檢查發票日期是否在報表日期範圍內，和發票科目是否收入

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/58de52ed2c5af0f5d66e5be9564845f7a9e6ef8d/2024-09-19_12-01-16-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-09-19 04:02, wong carman. said: 我一部份入在1月份

at 2024-09-19 04:03, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66eb9d43a3c8d40bf9ea8f99/v/45790f0ea2e2f05e04402ba4c48fa63f53969443/image.png

at 2024-09-19 04:05, wong carman. said: 明白了,我要沖到收入才可以,THANKS

2024-09-19-Chat transcript on hk2.coweasy.com started on Thur-0339.json

at 2024-09-19 09:12, wong carman. said: hi 請問怎樣更改收款編號?

at 2024-09-19 09:13, Support Team said: 已儲存的單據不能更改編號

at 2024-09-19 09:13, Support Team said: 只有新單在儲存前可更改

at 2024-09-19 09:13, wong carman. said: 可否刪除?

at 2024-09-19 09:14, Support Team said: 可以

2024-09-24-Chat transcript on hk2.coweasy.com started on Tues-0340.json

at 2024-09-24 03:43, wong carman. said: Hi 你好,怎樣更改工程名稱?

at 2024-09-24 03:44, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff38cd69c53f6646e4f2fc01d21f3029193f2c29/2024-09-24_11-44-05-%E5%B7%A5%E7%A8%8B%EF%BC%8F%E5%BA%97%E9%93%BA_%E5%88%86%E6%9E%90_-_Google_Chrome.png

at 2024-09-24 03:44, wong carman. said: 對

at 2024-09-24 03:44, Support Team said: 直接改

at 2024-09-24 03:45, wong carman. said: 在哪個版面可編輯?

at 2024-09-24 03:45, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c7d880f5a6a59913db2a6de1e8e4450c66d3e46a/2024-09-24_11-45-43-(%E4%B8%BB%E9%A0%81)_%E5%B7%A5%E7%A8%8B%EF%BC%8F%E5%BA%97%E9%93%BA_-_Google_Chrome.png

at 2024-09-24 03:47, wong carman. said: 好的,thanks

2024-09-26-Chat transcript on hk1.coweasy.com started on Thur-0343.json

at 2024-09-26 08:53, blue chung. said: can i direct input the master card statement by using PDF file?

at 2024-09-26 08:54, Support Team said: it is not supported yet

at 2024-09-26 08:55, blue chung. said: how about csv?

at 2024-09-26 08:56, Support Team said: it is not supported yet

at 2024-09-26 08:56, blue chung. said: that mean i can only direct input the bank statement?

at 2024-09-26 08:57, blue chung. said: but not support the credit card?

at 2024-09-26 08:57, Support Team said: yes

at 2024-09-26 09:00, blue chung. said: and why i cant add a new account subject by choosing (account receivable) as a first layer of the subject?

at 2024-09-26 09:01, Support Team said: AR is not allowed to add/delete

at 2024-09-26 09:03, blue chung. said: then i need to choose (current assert) as a subject of the first layer

at 2024-09-26 09:03, blue chung. said: for adding a new AR account

at 2024-09-26 09:05, Support Team said: system only allow 1 AR only, if user need other AR accounts, you should use current assets

at 2024-09-26 09:09, blue chung. said: tk

2024-09-26-Chat transcript on hk2.coweasy.com started on Thur-0341.json

at 2024-09-26 02:25, wong carman. said: Hi 請問會否有一個apps給老闆登入?

at 2024-09-26 02:26, Support Team said: 系統有App，但不是專門設計給老闆使用

at 2024-09-26 02:26, wong carman. said: 即是登入就可以看到報表?

at 2024-09-26 02:27, Support Team said: App版由於螢幕大小版面限制，功能較web版少

at 2024-09-26 02:27, Support Team said: 是

at 2024-09-26 02:27, Support Team said: app報表也比web版少

at 2024-09-26 02:28, wong carman. said: 我們需要backup嗎?

at 2024-09-26 02:29, Support Team said: 系統會自動備份整個數據庫用戶也可匯出各樣資料以作備份

at 2024-09-26 02:29, wong carman. said: 即是app功能較少?

at 2024-09-26 02:29, Support Team said: 是

at 2024-09-26 02:29, wong carman. said: app link please thanks

at 2024-09-26 02:30, Support Team said: homepage：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e67b2061218046d0406d221299419720be512593/%E5%9C%96%E7%89%87.png

at 2024-09-26 02:31, wong carman. said: 同時,我現在語言設置為中文,但是invoice,quotation想用英文顯示可以嗎?

at 2024-09-26 02:31, Support Team said: 出pdf時需改介面語言

at 2024-09-26 02:32, Support Team said: 或用戶自行修改模板，將字眼hardcode改為英文

at 2024-09-26 02:32, wong carman. said: 怎樣改?

at 2024-09-26 02:32, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/907424807397f2d42ac04ccb4bfa553434d37e73/2024-09-26_10-32-30-Dashboard_-_Google_Chrome.png

at 2024-09-26 02:32, wong carman. said: 即是在導出pdf前改設置語言為英文?

at 2024-09-26 02:32, Support Team said: 是

at 2024-09-26 02:35, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66f4c501a3c8d40bf9bf43c3/v/9614108cbf68842bf865a0051fb7c3493463251b/image.png

at 2024-09-26 02:35, wong carman. said: 請問怎樣不顯示stock A?

at 2024-09-26 02:35, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2024-09-26-Chat transcript on hk2.coweasy.com started on Thur-0342.json

at 2024-09-26 06:41, wong carman. said: Hi什麽是附加用戶?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66f4ffbfa3c8d40bf9945d9c/v/12f0eef1362f08260276f1e1c699e474bdfa539b/image.png

at 2024-09-26 06:41, wong carman. said: 管理員就是我嗎?

at 2024-09-26 06:42, Support Team said: 多用戶quota

at 2024-09-26 06:42, wong carman. said: 即是有個用戶?

at 2024-09-26 06:42, wong carman. said: 3個用戶

at 2024-09-26 06:43, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7f37964171246096b3022e44066032608b5d717/2024-09-26_14-43-31-%E8%A8%82%E8%B3%BC_-_Google_Chrome.png

at 2024-09-26 06:47, wong carman. said: 即是本機購買就是管理員?

at 2024-09-26 06:47, Support Team said: 是

at 2024-09-26 06:47, wong carman. said: 附加用戶怎欂登入?

at 2024-09-26 06:48, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/40332318c7dbc9eb9356b685b668e66a250a1b05/2024-09-26_14-47-52-Dashboard_-_Google_Chrome.png

at 2024-09-26 06:49, wong carman. said: 怎樣設定權限?

at 2024-09-26 06:50, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9a271f0a0de98a979c6e20d043bf8d32b8f2c996/2024-09-26_14-50-17-%E7%94%A8%E6%88%B6%E7%AE%A1%E7%90%86_-_Google_Chrome.png

at 2024-09-26 06:53, wong carman. said: 好的thanks

2024-09-27-Chat transcript on hk2.coweasy.com started on Frid-0344.json

at 2024-09-27 03:58, wong carman. said: hi請問我現在試用是批發雲(最高端)這個嗎?

at 2024-09-27 03:59, Support Team said: 用

at 2024-09-27 03:59, Support Team said: 是

at 2024-09-27 04:00, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66f62adda3c8d40bf9788762/v/11d0285240eb0f268e3e88b99d9fdfd5464039e0/image.png

at 2024-09-27 04:00, wong carman. said: 這個就是好似現在的支援嗎?

at 2024-09-27 04:01, Support Team said: 是

at 2024-09-27 04:01, wong carman. said: tks!

2024-09-30-Chat transcript on hk2.coweasy.com started on Mond-0346.json

at 2024-09-30 08:53, actiontop@yahoo.com . said: 怎麼更改第一層科目？

at 2024-09-30 08:54, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1dd7b6926a8d4a11ea0f003341cc6cb36b494f88/2024-09-30_16-54-40-%E7%A7%91%E7%9B%AE%E5%88%97%E8%A1%A8_-_Google_Chrome.png

at 2024-09-30 08:55, actiontop@yahoo.com . said: 我想要新增加

at 2024-09-30 08:56, Support Team said: 只可選擇，性質不能新增

at 2024-09-30 08:56, actiontop@yahoo.com . said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66fa66bea3c8d40bf90235a6/v/71ab834e7ce4334858f9f1979c1814810c259308/image.png

at 2024-09-30 08:56, actiontop@yahoo.com . said: 我的這裡怎麼是灰色的？

at 2024-09-30 08:57, Support Team said: 入過單據不能再清空科目表和換模板

at 2024-09-30 08:57, actiontop@yahoo.com . said: 沒錄單據錄了初始數據

at 2024-09-30 08:57, actiontop@yahoo.com . said: 是不是也不能改？

at 2024-09-30 08:58, Support Team said: 是，有任何會計紀錄都不可以

at 2024-09-30 08:58, actiontop@yahoo.com . said: 好的謝謝

at 2024-09-30 08:58, actiontop@yahoo.com . said: 我先清空數據

at 2024-09-30 09:02, actiontop@yahoo.com . said: 怎麼快速清空數據？

at 2024-09-30 09:03, Support Team said: 新帳戶訂購後，在輸入真實數據前需清空試用資料，請用戶電郵至 support@coweasy.com 註明帳戶登入電郵，與你確認後會清空帳戶所有資料，包括所有基礎數據和單據

at 2024-09-30 09:06, actiontop@yahoo.com . said: 你們有建築工程公司的科目範本嗎？

at 2024-09-30 09:07, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4d7b3786c75b18e7e78b95c76898b2934a42905e/2024-09-30_17-06-53-Chart_of_Accounts_-_Google_Chrome.png

at 2024-09-30 09:19, actiontop@yahoo.com . said: 我們還沒有正式購買

at 2024-09-30 09:20, actiontop@yahoo.com . said: 也不能幫我們先清空嗎

at 2024-09-30 09:23, Support Team said: 清空試用數據只適用於已訂購用戶

2024-09-30-Chat transcript on hk2.coweasy.com started on Mond-0347.json

at 2024-09-30 09:24, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66fa64c1a3c8d40bf9b78ac5/v/480e6cdfab9aed5e4da0e8535fe5b96d59e79dd0/image.png

at 2024-09-30 09:25, wong carman. said: HI 怎樣不顯示庫存?

at 2024-09-30 09:29, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66fa64c1a3c8d40bf9b78ac5/v/5cf41f067656c314db3932e6eb6ef5fbcd630e60/image.png

at 2024-09-30 09:29, Support Team said: 不顯示庫存需要顯示什麼？

at 2024-09-30 09:29, Support Team said: 只顯示非庫存？

at 2024-09-30 09:29, wong carman. said: 我想隱藏庫存

at 2024-09-30 09:29, wong carman. said: 可以嗎?

at 2024-09-30 09:31, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ffa8107e5c720d02c4f0e5f8b538e04c4e479de0/2024-09-30_17-30-34-aaa-24-09-10-001_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15b3906548faff1919f473139e84f808d7b8dfd2/2024-09-30_17-31-01-aaa-24-09-10-001_-_Google_Chrome.png

at 2024-09-30 09:35, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/66fa64c1a3c8d40bf9b78ac5/v/6529ddeb7c32eb6945b34f075b2ba0fa261b71ab/image.png

at 2024-09-30 09:35, wong carman. said: 不能隱藏

at 2024-09-30 09:37, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ea79ce4585756272f42291557da804b04e5e5910/2024-09-30_17-36-42-aaa-24-09-10-001_-_Google_Chrome.gif

at 2024-09-30 09:41, wong carman. said: 有點不清楚步驟

at 2024-09-30 09:42, wong carman. said: 按完HOME之後?

at 2024-09-30 09:42, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e2a9d28e58edac1a2ea46e5ce10fc2f9860d12f/%E5%9C%96%E7%89%87.png

at 2024-09-30 09:42, Support Team said: double click

at 2024-09-30 09:48, wong carman. said: 都是不能隱藏

at 2024-09-30 09:50, wong carman. said:
https://tawk.link/59c4a0df4854b82732ff17d4/vc/66fa64c1a3c8d40bf9b78ac5/v/1a1514bddd327ae5823ae56d74ae4d848c2a6b22/20240930-0947-38.7694231.mp4

at 2024-09-30 09:51, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b83cfd537b788ce861d64561840d41195286e0ba/%E5%9C%96%E7%89%87.png

2024-10-02-Chat transcript on hk2.coweasy.com started on Wedn-0348.json

at 2024-10-02 05:24, Lee Lee. said: 如果用工程分類, 3間公司互相代支代付, 如何入數?

at 2024-10-02 05:24, Support Team said: 不支持輸入多公司帳套

at 2024-10-02 05:25, Support Team said: 工程店鋪是同一公司不同分店

at 2024-10-02 05:26, Lee Lee. said: 試做一間公司先, 是否可行?

at 2024-10-02 05:27, Support Team said: 不清楚你的問題，一個帳戶只可做一間公司的帳

2024-10-07-Chat transcript on hk1.coweasy.com started on Mond-0350.json

at 2024-10-07 03:27, info@wachi.com.hk. said: INV2409136-INV2409156 輸入後找到紀錄, 但之後失蹤, 到今日都唔可以重新輸入資料。

at 2024-10-07 03:31, Support Team said: 由於 2024-10-04 星期五下午硬件故障導致伺服器停機以及數據庫損毀，伺服器託管方已於當日修復硬件問題，而所有數據也還原至當日凌晨的備份。我們向受影響的用戶真誠道歉，對於造成的不便，深感抱歉懇請諒解。

at 2024-10-07 03:47, info@wachi.com.hk. said: 但到現在都不可以再重新輸入

at 2024-10-07 03:50, Support Team said: 怎樣不可以？

at 2024-10-07 03:51, info@wachi.com.hk. said: 你試下就知

2024-10-08-Chat transcript on hk2.coweasy.com started on Tues-0351.json

at 2024-10-08 05:08, Mr. Tang. said: 新用戶訂購有優惠嗎？小企業雲 70% OFF

at 2024-10-08 05:09, Support Team said: 是的

at 2024-10-08 05:09, Mr. Tang. said: 試用期後怎樣計算？

at 2024-10-08 05:10, Support Team said: 可在“訂購”查看

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/af972aa2a76112e2896083e67cf26f98bef8436e/2024-10-08_13-09-54-(%E4%B8%BB%E9%A0%81)_%E6%9C%83%E8%A8%88_-_Google_Chrome.png

at 2024-10-08 05:11, Mr. Tang. said: 我意思要訂購多久？才能有這個優惠？還是半年都可以

at 2024-10-08 05:11, Mr. Tang. said: 訂購沒有顯示這個優惠

at 2024-10-08 05:12, Mr. Tang. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6704bcf9a3c8d40bf95ca38e/v/66b9dbb67f2caf8df061cde30415f82ef0f1d165/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-10-08_%E4%B8%8B%E5%8D%881.12.19.png

at 2024-10-08 05:13, Support Team said: 首3個月70%OFF

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e8548ec35827ffa2815607680c600011d0092bc/2024-10-08_13-12-24-%E8%A8%82%E8%B3%BC_-_Google_Chrome.png

at 2024-10-08 05:13, Mr. Tang. said: 之後每月要按原價嗎？

at 2024-10-08 05:14, Support Team said: 是的

at 2024-10-08 05:15, Mr. Tang. said: 這三個月優惠，我試用期內訂購也有的對嗎？

at 2024-10-08 05:18, Support Team said: 是的

2024-10-08-Chat transcript on hk2.coweasy.com started on Tues-0352.json

at 2024-10-08 07:00, Mr. Tang. said: 我由中國銀行iGTB 匯入Excel file, 提示模板，格式不正確

at 2024-10-08 07:01, Mr. Tang. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6704d7caa3c8d40bf9d71157/v/408e033d78a7a51e093261af00a4131ac1ae35c1/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-10-08_%E4%B8%8B%E5%8D%883.00.58.png

at 2024-10-08 07:03, Support Team said: 這是系統格式，不是銀行下載csv

at 2024-10-08 07:03, Mr. Tang. said: 你們有功能把中銀的資料匯入嗎？

at 2024-10-08 07:04, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6f2f67cf35f7f1be43f31e678e32e8777f3a051/2024-10-08_15-04-00-(%E4%B8%BB%E9%A0%81)_%E6%9C%83%E8%A8%88_-_Google_Chrome.png

at 2024-10-08 07:06, Mr. Tang. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6704d7caa3c8d40bf9d71157/v/56965cfcd5a46c576d2a9247123d3c732dc85d0c/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-10-08_%E4%B8%8B%E5%8D%883.06.00.png

at 2024-10-08 07:07, Mr. Tang. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6704d7caa3c8d40bf9d71157/v/fc8e31a2ae2b7cecc4a2215fdb3db1c56a075cbd/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-10-08_%E4%B8%8B%E5%8D%883.06.33.png

at 2024-10-08 07:07, Mr. Tang. said: 銀行下載後直接經過這個版面也不能夠回import

at 2024-10-08 07:07, Support Team said: 妳截圖的是系統格式，不是銀行下載csv

at 2024-10-08 07:08, Mr. Tang. said: 那裏出錯

at 2024-10-08 07:08, Mr. Tang. said: 你一步步指示我

at 2024-10-08 07:08, Support Team said: 銀行下載的csv，這裡匯入：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e5e9162f5116f203a0f9635dc3e2355f84ca8d9/%E5%9C%96%E7%89%87.png

at 2024-10-08 07:09, Mr. Tang. said: 如何進入此版

at 2024-10-08 07:09, Mr. Tang. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6704d7caa3c8d40bf9d71157/v/a0c58e02fd9d22db1671fedbafa9d6275032eb6c/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-10-08_%E4%B8%8B%E5%8D%883.09.10.png

at 2024-10-08 07:10, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6ca00d54c8241243d5334213f0c6259cf5160d57/2024-10-08_15-09-46-(%E4%B8%BB%E9%A0%81)_%E6%9C%83%E8%A8%88_-_Google_Chrome.png

at 2024-10-08 07:11, Mr. Tang. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6704d7caa3c8d40bf9d71157/v/a64c3b42f72380f26840f5eb36bfc5be209851f1/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-10-08_%E4%B8%8B%E5%8D%883.11.33.png

at 2024-10-08 07:12, Mr. Tang. said: 查看可以在哪裏進行？

at 2024-10-08 07:12, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9b1fcb49a2d9d46d68ef1039c6b67e854809f118/%E5%9C%96%E7%89%87.png

at 2024-10-08 07:13, Mr. Tang. said: 現在進入不了，剛才顯示成功

at 2024-10-08 07:14, Support Team said: 所有輸入，都可以在主頁右側報表/紀錄欄對應的紀錄查找，在紀錄可查看/修改/刪除

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49277ded3c8efa729ebfe8d7aed4b5ba3989498d/delete-53-27-(Main_Page)_Accounting.png

at 2024-10-08 07:19, Mr. Tang. said: 在Dashboard內看到

at 2024-10-08 07:19, Mr. Tang. said: 我有單據包括餐飲的士或其他他會自己分類拍相片輸入嗎？

at 2024-10-08 07:21, Support Team said: 1 匯入是否成功可在匯入紀錄->結果查看該次匯入結果

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6476b85dfec04bd9c29e92cb7c13cbfcd0ddc49/%E5%9C%96%E7%89%87.png

at 2024-10-08 07:21, Support Team said: 2 所有輸入，都可以在主頁右側報表/紀錄欄對應的紀錄查找，在紀錄可查看/修改/刪除

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f32a237faa11afb6041e0f3f7d5976b1fe8fcb13/%E5%9C%96%E7%89%87.png

at 2024-10-08 07:22, Support Team said: 單據需要用戶修改選擇科目

at 2024-10-08 07:24, Support Team said: 支出或董事/員工代付可上傳圖片，系統做OCR入單

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee516a72fe39fc18f1ed4a4cbb1f17288e955f29/2024-10-08_15-23-04-(%E4%B8%BB%E9%A0%81)_%E6%9C%83%E8%A8%88_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/883e00a635a161aaf53ad5f46834db38c7dac7d4/2024-10-08_15-23-17-(%E4%B8%BB%E9%A0%81)_%E8%96%AA%E9%85%AC_%E5%8F%8A_%E6%94%AF%E5%87%BA_-_Google_Chrome.png

at 2024-10-08 07:26, Mr. Tang. said: 我有一疊單,不同月份,不同種類,應該如何處理最有效

at 2024-10-08 07:27, Support Team said: 按用戶需要，系統任何位置輸入的單據都有效

at 2024-10-08 07:28, Mr. Tang. said: 我的意思能否一次經掃描器掃描？然後你們自動分類輸入？

at 2024-10-08 07:29, Mr. Tang. said: 這方面的自動化可以有多大幫助？

at 2024-10-08 07:30, Support Team said: 單據掃描 OCR，只支持支出性質的單據

at 2024-10-08 07:32, Mr. Tang. said: 對全部都是支出性。

at 2024-10-08 07:33, Support Team said: 那可以在掃描輸入

at 2024-10-08 07:33, Mr. Tang. said: 我已將它大約分類為飲食，交通,電話費等, 但沒有按照時間排序, 一疊掃描後輸入可以做到分類嗎？

at 2024-10-08 07:33, Mr. Tang. said: 例如我掃描50張飲食單一次用PDF輸入你們系統可以嗎？

at 2024-10-08 07:35, Support Team said: 系統會做 OCR 再讀取日期金額等資料，再根據掃描內容選擇科目

at 2024-10-08 07:35, Support Team said: 掃描輸入暫不支持批量處理，用戶需逐張輸入

at 2024-10-08 07:41, Mr. Tang. said: 你現在逐張輸入是透過手機app？

at 2024-10-08 07:41, Mr. Tang. said: 批量輸入日後會否有機會開發？

at 2024-10-08 07:41, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5179386247abc0640b3bec12bc7366db9eb6e3e1/%E5%9C%96%E7%89%87.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3638994becd03041c0af0e19892fa8f7f37f3ed7/%E5%9C%96%E7%89%87.png

at 2024-10-08 07:42, Mr. Tang. said: 一定要透過電腦嗎？因為你逐張輸入又要拍相很複雜

at 2024-10-08 07:42, Support Team said: 可以用手機app

at 2024-10-08 07:47, Mr. Tang. said: 用電腦或手機，我想最快速處理那個比較合適？

at 2024-10-08 07:50, Support Team said: 最快的話，不用掃描，下載會計輸入的空白模板，在excel 輸入日期，編號，debit credit 金額，再在系統匯入

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/88d1adbfefa43e9a31c28b3dd3c7954bc3e7a932/2024-10-08_15-49-55-(%E4%B8%BB%E9%A0%81)_%E6%9C%83%E8%A8%88_-_Google_Chrome.png

at 2024-10-08 07:51, Mr. Tang. said: 我要求能夠有個備份有影像，因為單據放走了難找也會脫色

at 2024-10-08 07:51, Mr. Tang. said: 要容易search, 存檔在系統內方便將來稅局查

at 2024-10-08 07:51, Mr. Tang. said: 你知道現在的單據會自動脫色

at 2024-10-08 07:52, Support Team said: 掃描輸入的電腦和手機操作都一樣並無大分別

at 2024-10-08 07:53, Mr. Tang. said: 你們OCR成功率多少？

at 2024-10-08 07:56, Support Team said: 我們支援這邊無權訪問該方面數據OCR 是使用 Google Vision API

at 2024-10-08 07:59, Mr. Tang. said: 作為系統記錄, 方便自己查詢, 以及日後稅局如要查看單據拍照輸入在你們系統有存檔嗎？有需要我可以把它匯出備份嗎？

at 2024-10-08 08:00, Mr. Tang. said: 單據是老闆自己出的, 例如餐飲及交通是否歸入董事往來戶口？

at 2024-10-08 08:00, Support Team said: 上傳的圖片只供在系統內搜尋和查看暫不支持匯出匯入

at 2024-10-08 08:01, Mr. Tang. said: 電腦輸入的方式也是逐張單據圖片輸入嗎？是否有快捷一點的方法？

at 2024-10-08 08:04, Support Team said: 掃描輸入暫不支持批量處理，用戶需逐張輸入

at 2024-10-08 08:19, Mr. Tang. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6704d7caa3c8d40bf9d71157/v/a51c6e86ad94f27d69d819ccb1e109541eac55c5/WhatsApp_Image_2024-10-08_at_16.18.28.jpeg

at 2024-10-08 08:20, Mr. Tang. said: 請問用手機輸入消費單據包括飲食交通或其他年齡碎碎的是否也歸入董事代付？

at 2024-10-08 08:20, Mr. Tang. said: 如果是供應商或員工方面的單據應該輸入那一項他的大原則在哪裏？

at 2024-10-08 08:21, Mr. Tang. said: 如果是供應商或員工方面的單據應該如何歸類？大原則在哪裏？

at 2024-10-08 08:23, Mr. Tang. said: 另外我用的小企雲, 支持自己設計的報價單發票採購單等嗎？

at 2024-10-08 08:23, Support Team said: 董事代為支付的支出都可以在董事代付輸入

at 2024-10-08 08:23, Support Team said: 關於成本的在採購輸入

at 2024-10-08 08:24, Support Team said: 支出或員工薪酬在支出輸入

at 2024-10-08 08:25, Support Team said: 可以自行修改單據樣式, 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2024-10-08 08:28, Mr. Tang. said: 現在支持Quotation, Invoice, PO 還有那些？

at 2024-10-08 08:30, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f8b9664c6cfa9026b01d2f56b2dfc74681a55922/2024-10-08_16-29-50-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/77f8c16d8a63f9ba326e87afb2822f3bbe72fdf2/2024-10-08_16-30-02-(%E4%B8%BB%E9%A0%81)_%E6%8E%A1%E8%B3%BC_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9816355d8c1742fe7531a3d7d6bdd288f768f87/2024-10-08_16-30-14-(%E4%B8%BB%E9%A0%81)_%E8%96%AA%E9%85%AC_%E5%8F%8A_%E6%94%AF%E5%87%BA_-_Google_Chrome.png

at 2024-10-08 08:31, Mr. Tang. said: 小企業雲支持囉

at 2024-10-08 08:31, Mr. Tang. said: 支持嗎？

at 2024-10-08 08:31, Support Team said: 是

2024-10-15-Chat transcript on hk2.coweasy.com started on Tues-4673.json

at 2024-10-15 04:14, wong carman. said: HI 之前CREATE了一張QUOTATION Q24-10-04-001,為何今天想修改,已找不到?

at 2024-10-15 04:15, Support Team said: 由於 2024-10-04 星期五下午硬件故障導致伺服器停機，故障修復後由於數據庫損毀，需要從備份還原數據庫，所有數據已還原至當日凌晨的備份。我們向受影響的用戶真誠道歉，對於造成的不便，深感抱歉懇請諒解。

at 2024-10-15 04:16, wong carman. said: 吓!!!這樣怎魔辦?

at 2024-10-15 04:17, wong carman. said: 這樣你們不解決?'

at 2024-10-15 04:17, wong carman. said: 待我們發現你們才告知?

at 2024-10-15 04:17, Support Team said: 當時備份只可還原到當天凌晨備份凌晨到下午輸入的數據用戶需重新輸入

at 2024-10-15 04:18, wong carman. said: 這樣我們我之前輸入會有影响嗎?

at 2024-10-15 04:19, wong carman. said: 我們不會記得甚麼之前之後

at 2024-10-15 04:19, wong carman. said: 我們不接受你們這樣草草了事

at 2024-10-15 04:21, wong carman. said: 因為購買時已問你司我們客戶是否需要做備份,你們表示你們系統會自行備份,叫我們不用擔心

at 2024-10-15 04:22, wong carman. said: :rage:

at 2024-10-15 04:22, wong carman. said: 你們這樣,我真的很擔心

at 2024-10-15 04:23, wong carman. said: 或者你們設定一個功能鍵讓我們客戶自行備份.你們不靠譜

at 2024-10-15 04:23, wong carman. said: :rage::rage::rage::rage::rage:

at 2024-10-15 04:24, Support Team said: 關於10月4日的情況，其實我們一直是有備份數據紀錄的，只是由於之前是把備份也放在獨立第三方數據中心，而今次正正是他們的系統出錯導致，所以未能抽取相關備份。有鑑於此，我們現在為貴公司特別提出以下方案： (1) 日後貴公司的所有數據備份將會存放在本公司獨立的儲存系統內；(2) 由原先每日晚上凌晨備份一次，增加為每日凌晨一次、中午左右時段一次，每天兩次，我們可以保證，我們將會安排技術團隊每天監察這兩個備份以確保盡我們一切努力，以確保並保存貴公司每一項數據完整儲存，這個項目在日今後時間我們必定嚴格執行，請你可以完全放心，我可以保證 :bow:🏼‍♀️由於貴公司這次事件，我們全公司也知道，並放在首要任務必須執行，並持續監管 :pray:🏻

at 2024-10-15 04:26, wong carman. said: 你們都要靠第三方:rage:

at 2024-10-15 04:27, wong carman. said: 我強烈建議你們設定一個功能鍵讓我們客戶自行備份

at 2024-10-15 04:27, wong carman. said: :rage:

at 2024-10-15 04:28, Support Team said: 請理解，所有雲端服務供應商，由於網絡安全保安理由，後台必定採用獨立第三方數據寄存中心的

at 2024-10-15 04:29, Support Team said: 相反，所有數據一定不會儲存在開發商系統內

at 2024-10-15 04:30, Support Team said: 以免系統單一化，令數據遺失，以及安全性問題等等

2024-10-15-Chat transcript on www.coweasy.com started on Tues-4675.json

at 2024-10-15 09:46, Support Team said: 請問有什麼問題

at 2024-10-15 09:46, Shawn Lou. said: 可以设置不同的开发票的公司抬头吗

at 2024-10-15 09:47, Support Team said: 修改單據列印樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2024-10-15 09:48, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6e8db1fbbcaf6a19c2fd3a2cddcb14900bdfce93/2024-10-15_17-47-49-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-10-15 09:50, Shawn Lou. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/670e33e0a3c8d40bf9549370/v/81e5feff05c2153d9919a2cc44b07548d6c4bf2b/image.png

at 2024-10-15 09:50, Shawn Lou. said: 找不到修改模板的位置

at 2024-10-15 09:51, Support Team said: 修改單據列印樣式請參考 FAQ：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7936b6a966af8fb8d407aaee7c60e0149c5c5020/%E5%9C%96%E7%89%87.png

at 2024-10-15 09:54, Shawn Lou. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/670e33e0a3c8d40bf9549370/v/225d8c45b4e724d89a8a80be4c1162c8a1390892/image.png

at 2024-10-15 09:54, Shawn Lou. said: 之后怎么录入公司信息

at 2024-10-15 09:55, Support Team said: 公司資料：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c61d4cb3dd87fc40b0175056cc5655196ea7599/2024-10-15_17-55-05-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

2024-10-16-Chat transcript on www.coweasy.com started on Wedn-4678.json

at 2024-10-16 06:33, Shawn Lou. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/670f5c11a3c8d40bf9b5401c/v/f8ba3e1673913d6af10f6072c76dde7be4645611/image.png

at 2024-10-16 06:33, Shawn Lou. said: 印不了发票

at 2024-10-16 06:35, Support Team said: 修改模板導致錯誤，可下載預設模板上傳以覆蓋錯誤模板

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e73fcfd669db2371d021793c92aadf4ca96de248/2024-10-16_14-34-33-%E8%87%AA%E8%A8%82%E7%99%BC%E7%A5%A8_-_Google_Chrome.png

at 2024-10-16 06:36, Support Team said: 修改模板時可檢查錯誤：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf9367d866b17a79cec346b61abccf42cb3c44b4/2024-10-16_14-36-02-aaa-24-09-10-001_-_Google_Chrome.png

2024-10-16-Chat transcript on www.coweasy.com started on Wedn-4680.json

at 2024-10-16 07:23, Shawn Lou. said: 总数后面要怎么加货币HKD

https://tawk.link/59c4a0df4854b82732ff17d4/vc/670f6813a3c8d40bf970b99f/v/c401d18f3ebf5e9d39d1419a7c91a09936d45acd/image.png

at 2024-10-16 07:25, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f2cb476df251c0dea99551e2be3b96d7f4d2285b/2024-10-16_15-25-22-xxx-24-01-15-001_-_Google_Chrome.png

at 2024-10-16 07:26, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0108bee290278b4d7b4625f298d4b2788de65636/2024-10-16_15-26-18-xxx-24-01-15-001_-_Google_Chrome.png

at 2024-10-16 07:32, Shawn Lou. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/670f6813a3c8d40bf970b99f/v/41be5e60a88d43fb29058d6bcd251dcc5a56c35b/image.png

at 2024-10-16 07:32, Shawn Lou. said: 这样吗

at 2024-10-16 07:32, Support Team said: yes

at 2024-10-16 07:33, Support Team said: 可預覽：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c923a2a3fbe6af371874aee16dca504626200062/2024-10-16_15-32-51-xxx-24-01-15-001_-_Google_Chrome.png

at 2024-10-16 07:34, Shawn Lou. said: 预览还是这样哦

https://tawk.link/59c4a0df4854b82732ff17d4/vc/670f6813a3c8d40bf970b99f/v/ab6c784ea86e9f2c4dfd2cda3f4c65d83d1a78ab/image.png

at 2024-10-16 07:35, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/475209362e96d0d3e32614d9c442026dfa075278/2024-10-16_15-34-55-xxx-24-01-15-001_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/78229c07607a3d3ceebcc699c74fc8cefae70fda/2024-10-16_15-35-12-xxx-24-01-15-001_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/41b4b6bd5b75c46d443e294d79b8a87bdadb5b58/2024-10-16_15-35-17-xxx-24-01-15-001_-_Google_Chrome.png

at 2024-10-16 07:38, Shawn Lou. said: 还有个问题，发票怎么设置英文

at 2024-10-16 07:39, Support Team said: 預設跟介面語言顯示繁簡英更改介面語言後出pdf，pdf會自動更改語言

2024-10-17-Chat transcript on hk2.coweasy.com started on Thur-4682.json

at 2024-10-17 07:48, wong carman. said: Hi 怎樣print out餘額通知書?thanks

at 2024-10-17 07:50, wong carman. said: Hi 怎樣print out餘額通知書?thanks

at 2024-10-17 07:50, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28f6ac9d0baf0bf7dd86b6e7230904f0c283c9de/2024-10-17_15-50-43-%E6%94%B6%E6%AC%BE%EF%BC%88%E5%AE%A2%E6%88%B6%EF%BC%89_-_Google_Chrome.png

at 2024-10-17 07:52, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6710bcbba3c8d40bf941bc6d/v/21e58e68e15b2400bfefe7b24f9b100066c54b8c/image.png

at 2024-10-17 07:53, wong carman. said: 沒有顯示餘額?

at 2024-10-17 07:54, wong carman. said: 還是在inv.這處print out?

at 2024-10-17 07:55, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm發票Unsettle：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8d60f8e8b0c5999bc21a904354eb547f335d9314/2024-10-17_15-55-02-%E6%94%B6%E6%AC%BE_-_Google_Chrome.png

at 2024-10-17 07:58, wong carman. said: 自訂?

at 2024-10-17 07:58, Support Team said: 是的

at 2024-10-17 07:59, wong carman. said: 在哪裡自訂?

at 2024-10-17 07:59, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2024-10-17 08:03, wong carman. said: 這樣甚麼叫餘額通知書?

at 2024-10-17 08:09, Support Team said: credit note 給客戶顯示了買方欠賣方的金額減少。發生這種情況的原因有很多，例如退貨、發票出錯或多付。

2024-10-18-Chat transcript on www.coweasy.com started on Frid-4684.json

at 2024-10-18 04:22, Shawn Lou. said: 请问开发票的时候，运费这种虚拟收费怎么开

at 2024-10-18 04:45, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f3a5f9369976a40e366aa0db44bb745c390178d8/-32-13-%E9%81%8B%E8%B2%BB.png

at 2024-10-18 04:52, Shawn Lou. said: 需要新建运费的库存资料？

at 2024-10-18 04:53, Shawn Lou. said: 哦，我明白了

at 2024-10-18 04:59, Shawn Lou. said: 库存的货品资料可以删除吗

at 2024-10-18 04:59, Support Team said: 未入過單據的可刪除

at 2024-10-18 04:59, Support Team said: 在庫存紀錄刪除

2024-10-18-Chat transcript on www.coweasy.com started on Frid-4686.json

at 2024-10-18 07:47, Shawn Lou. said: 小企雲支持多币种开单吗？

at 2024-10-18 07:48, Support Team said: 不支持

2024-10-30-Chat transcript on hk1.coweasy.com started on Wedn-4690.json

at 2024-10-30 03:37, matrixmiji.fin@gmail.com. said: hello!請問點樣直接扣存貨

at 2024-10-30 03:38, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b194554d7cac061512d3d09a0a49093e7761d59/2024-10-30_11-38-21-(%E4%B8%BB%E9%A0%81)_%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

at 2024-10-30 03:41, matrixmiji.fin@gmail.com. said: 庫存轉倉定庫存市調整轉出

at 2024-10-30 03:42, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/568d773a8b689372c6cf14e4723133f9bee168e8/%E5%9C%96%E7%89%87.png

2024-10-30-Chat transcript on www.coweasy.com started on Wedn-4692.json

at 2024-10-30 04:50, Shawn Lou. said: 你好，請問怎麼調整印章大小？

at 2024-10-30 04:50, Shawn Lou. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6721b22ba3c8d40bf9b47baf/v/19f4603abd573d2793b88d68b5d46ff216d9c7ee/image.png

at 2024-10-30 04:51, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/58e9b29f3ab04999ca2c6119206bea347c54a1c8/2024-10-30_12-51-41-H241016096268-H7129002_-_Google_Chrome.png

at 2024-10-30 04:58, Shawn Lou. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6721b22ba3c8d40bf9b47baf/v/0bcf667d84f6641b3fff6f0a95ec5bc9c3ab96a6/image.png

at 2024-10-30 04:58, Shawn Lou. said: 格子的顏色怎麼改

at 2024-10-30 04:59, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f77807fe2bbeba161c77750977c7174e8232f304/2024-10-30_12-59-18-H241016096268-H7129002_-_Google_Chrome.png

at 2024-10-30 05:08, Shawn Lou. said: 另外發票項目和下面總數之前的空隙怎麼固定？類似這種

at 2024-10-30 05:08, Shawn Lou. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6721b22ba3c8d40bf9b47baf/v/aacc7f3589d251e91139a75bc3a679f2088b1ce6/image.png

at 2024-10-30 05:09, Shawn Lou. said: 現在開出來的挨得很近

at 2024-10-30 05:09, Shawn Lou. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6721b22ba3c8d40bf9b47baf/v/2dc9e712f24611d617c4f928d2f4278f5e5182cf/image.png

at 2024-10-30 05:10, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/62c6cb536ce6252de2deed62e04eb3e2013f27f9/2024-10-30_13-10-05-H241016096268-H7129002_-_Google_Chrome.png

2024-10-31-Chat transcript on www.coweasy.com started on Thur-4696.json

at 2024-10-31 09:10, Shawn Lou. said: 貨品資料裡面哪裡可以填產品單件毛重

at 2024-10-31 09:14, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0dd1b803097bf006295179e9695e5fdcbbecc10b/2024-10-31_17-14-25-%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

at 2024-10-31 09:20, Shawn Lou. said: 客戶那邊讓我提供帶有重量和箱數的裝箱單，要怎麼做呢

at 2024-10-31 09:22, Shawn Lou. said: 還有卡板數量

at 2024-10-31 09:23, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6e5c9babf79ace900b6f2ba42a70ed2c717c7b87/_36_22-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89.png

at 2024-10-31 09:23, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c6f1b6561c16a4d4e1b6613e9f5383dcc8ac9c55/_40_39-Sales_Invoice.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/127f24dd93fa6c31292d6c1658d12cb72cda24fb/_42_48-Sales_Invoice.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/31e62752449e9a2a561baaea43d816ae198eedbe/_43_04-Sales_Invoice.png

at 2024-10-31 09:24, Support Team said: 包裝單位只支持1層

at 2024-10-31 09:36, Shawn Lou. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/672340f8a3c8d40bf998faa1/v/715b8bea0a89957b103eb71dbd4271eb7a0fb7d8/image.png

at 2024-10-31 09:37, Shawn Lou. said: 要怎麼補開8月份的發票？

at 2024-10-31 09:38, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3e8647874c2694957acb2f4d418e7d5b7f8b689/2024-10-31_17-37-56-%E5%85%AC%E5%8F%B8%E8%A8%AD%E5%AE%9A_-_Google_Chrome.png

2024-11-05-[GSuite] Chat transcript on hk1.coweasy.com starte-4707.json

at 2024-11-05 09:26, CRYSTAL LI. said: 我們的供應商跟我們買了貨，invoice有開出去，現在想跟採購單做對沖，請問可以怎做？

at 2024-11-05 09:28, Support Team said: 你指是要對衝AR 和 AP？

at 2024-11-05 09:28, CRYSTAL LI. said: 對

at 2024-11-05 09:29, Support Team said: 設置供應商可AR，發票選該供應商

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/54aae4ce7642cec659543128736524b92040d8ba/2024-11-05_17-28-56-%E4%BE%9B%E6%87%89%E5%95%86_(SRM)_-_Google_Chrome.png

at 2024-11-05 09:30, Support Team said: 付款：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e285313d586b36cfb92b21e1521282a47c4f7f37/2024-11-05_17-30-19-%E4%BB%98%E6%AC%BE%EF%BC%88%E4%BE%9B%E6%87%89%E5%95%86%EF%BC%89_-_Google_Chrome.png

at 2024-11-05 09:35, CRYSTAL LI. said: 不用在客戶清單中再加這供應商的名字？

at 2024-11-05 09:35, Support Team said: 在供應商設置可AR

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d9fab57c60d2825a4df8ea3d203b85506c74eb9e/%E5%9C%96%E7%89%87.png

2024-11-05-[GSuite] Chat transcript on hk2.coweasy.com starte-4701.json

at 2024-11-05 05:01, Ben. said: 想問FPS有無得用號碼轉帳?

at 2024-11-05 05:02, Ben. said: 而家想落單

at 2024-11-05 05:03, Support Team said: FPS 付款請掃QR code

at 2024-11-05 05:03, Ben. said: 公司戶口

at 2024-11-05 05:03, Ben. said: 用唔到QR CODE

at 2024-11-05 05:03, Support Team said: 手動轉帳請參考發票底部說明

at 2024-11-05 05:03, Ben. said: 手動轉帳後點通知你?

at 2024-11-05 05:04, Support Team said: 電郵

at 2024-11-05 05:04, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/01b57c3f9e226b1da680a1e3a72c6888d6eed764/2024-11-05_13-04-21-INV26501727_-_Google_Chrome.png

2024-11-05-[GSuite] Chat transcript on hk2.coweasy.com starte-4703.json

at 2024-11-05 08:53, Ben. said: 你好, 請問 sales type A?

at 2024-11-05 08:54, Support Team said: 用戶可自行設置科目表

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/932a5fc44323beba0f6a9af67162a85f36d0174f/29-07-(%E4%B8%BB%E9%A0%81)_%E6%9C%83%E8%A8%88.png

at 2024-11-05 08:55, Ben. said: Hi Janet, Sales Type A for what purpose use? product name?

at 2024-11-05 08:57, Support Team said: Sales Type A 是科目表預設的sample，用戶可自行設置科目表

at 2024-11-05 08:58, Ben. said: 可以打電話問嗎?

at 2024-11-05 08:58, Support Team said: CowEasy 並無提供電話支援

at 2024-11-05 08:59, Ben. said: 如果我們有100種物品售買, 是否要打100個名?

at 2024-11-05 09:00, Support Team said: 登記產品資料：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e8d1b68cdd5690a3784d6032eba52431bcb542ad/2024-11-05_17-00-00-(%E4%B8%BB%E9%A0%81)_%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

at 2024-11-05 09:02, Ben. said: 是否在庫存錄有的, 都會自動放在SALES TYPE A?

at 2024-11-05 09:03, Support Team said: 用戶可在發票選其他科目，或者設置產品的收入科目

at 2024-11-05 09:06, Ben. said: 怎樣設置?

at 2024-11-05 09:06, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/354e0c82fc7b85f963e96db53e40384f20463545/2024-11-05_17-06-31-%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

2024-11-05-[GSuite] Chat transcript on www.coweasy.com starte-4699.json

at 2024-11-05 02:55, Anna Sze. said: 有多少個使用者可以同時使用?

at 2024-11-05 02:56, Anna Sze. said: how many user can be login at a same time

at 2024-11-05 02:56, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/609a02c5a41800e1188586116fc45dafc781024a/2024-11-05_10-56-26-CowEASY_-_Google_Chrome.png

at 2024-11-05 02:57, Support Team said: 除預設外，可於訂購增加用戶數量

at 2024-11-05 02:58, Anna Sze. said: 我需要選擇批發雲. 可以有3個使用者

at 2024-11-05 02:58, Support Team said: 是的

at 2024-11-05 03:03, Anna Sze. said: 我註冊的時候選了小啟雲, 但我想改為批發雲, 在哪裡可以做更改

at 2024-11-05 03:05, Support Team said: 請發送電郵到 support@coweasy.com 申請升級至批發雲，註明公司名稱和原因，後台確認用戶身份後處理

at 2024-11-05 03:05, Anna Sze. said: 我還在試用階段, 可以嗎

at 2024-11-05 03:06, Support Team said: 可以

at 2024-11-05 03:06, Anna Sze. said: 稍後發

at 2024-11-05 03:26, Anna Sze. said: 已經發了, 什麼時候可以可以收到回覆

at 2024-11-05 03:27, Support Team said: 一般可在一個工作天內處理

at 2024-11-05 03:53, Anna Sze. said: 了解, 謝謝

2024-11-05-[GSuite] Chat transcript on www.coweasy.com starte-4709.json

at 2024-11-05 06:59, Anna Sze. said: 從銀行的儲蓄戶口轉到支票戶口應該選哪個科目編號

at 2024-11-05 07:00, Support Team said: 並無規定，用戶自行設定科目表

at 2024-11-05 08:01, Anna Sze. said: 股東資本對應英文是什麼

at 2024-11-05 08:02, Support Team said: Shareholders’ Equity

at 2024-11-05 09:01, Anna Sze. said: 銀行利息的科目是什麼

at 2024-11-05 09:01, Support Team said: 利息收入

at 2024-11-05 09:02, Anna Sze. said: 科目號碼是什麼

at 2024-11-05 09:02, Support Team said: 並無規定，用戶自行設定科目表

at 2024-11-05 09:14, Anna Sze. said: 銀行儲蓄戶口轉到支票戶口的會計科目是什麼

at 2024-11-05 09:15, Support Team said: 並無規定，用戶自行設定科目表

at 2024-11-05 09:16, Anna Sze. said: 屬於哪一類? 這樣才好找

at 2024-11-05 09:16, Support Team said: current assest

2024-11-06-[GSuite] Chat transcript on www.coweasy.com starte-4715.json

at 2024-11-06 04:08, Anna Sze. said: 董事代付是否把金額輸入到出數的欄位?

at 2024-11-06 04:09, Support Team said: 是的

at 2024-11-06 04:11, Anna Sze. said: 另外CowEasy是否僅能一家公司使用, 不同公司就要重新再註冊新帳戶?

at 2024-11-06 04:12, Support Team said: 是的

at 2024-11-06 04:12, Anna Sze. said: 若2家公司同時購買是否有優惠?

at 2024-11-06 04:13, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d805357b13495fb796c7487266b814f7bba5093c/2024-11-06_12-13-17-%E8%A8%82%E8%B3%BC_-_Google_Chrome.png

at 2024-11-06 04:14, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b6701d42247700ea2e0468b2e44642426f383a7/2024-11-06_12-13-38-CowEASY_%E6%8E%A8%E4%BB%8B%E8%A8%88%E5%8A%83_-_Google_Chrome.png

at 2024-11-06 04:15, Anna Sze. said: 了解, 謝謝

2024-11-07-[GSuite] Chat transcript on hk2.coweasy.com starte-4722.json

at 2024-11-07 09:18, Ben. said: 想問如果件貨係做Consigment，應該點樣設定

at 2024-11-07 09:18, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/68c58fc77ff3ed998a1e051235d5d3e64b9c3a8c/2024-11-07_17-18-46-%E5%8D%87%E7%B4%9A%E6%A8%A1%E7%B5%84_-_Google_Chrome.png

2024-11-07-[GSuite] Chat transcript on www.coweasy.com starte-4718.json

at 2024-11-07 02:18, Anna Sze. said: 可以在多少部手機下載coweasy App?

at 2024-11-07 02:18, Support Team said: 並無限制

at 2024-11-07 02:18, Anna Sze. said: 了解

at 2024-11-07 04:00, Anna Sze. said: 購買公司車輛是否在即時採購輸入數據

at 2024-11-07 04:03, Support Team said: 採購是採購貨物以做銷售，非銷售不能在採購輸入

at 2024-11-07 04:04, Anna Sze. said: 是否在薪酬及支出

at 2024-11-07 04:04, Anna Sze. said: 即時支出?

at 2024-11-07 04:04, Support Team said: 車輛應在會計輸入 DR 固定資產 CR 現金

at 2024-11-07 04:05, Anna Sze. said: 進入會計, 為何我找不到固定資產?

at 2024-11-07 04:07, Support Team said: 如預設沒有的科目，用戶需自行新增

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1d406fc7a09b32c0e29b393c31cef0cf668966c7/2024-11-07_12-06-24-%E7%A7%91%E7%9B%AE%E5%88%97%E8%A1%A8_-_Google_Chrome.png

at 2024-11-07 04:10, Anna Sze. said: 為何會計輸入還分「非會計人員輸入和會計人員輸入? 我要按哪個?

at 2024-11-07 04:12, Support Team said: 非會計人員輸入是簡化的頁面，只可輸入單一一對的DR CR，並且不支持多貨幣

at 2024-11-07 04:12, Support Team said: 請按需要選擇

at 2024-11-07 04:23, Anna Sze. said: 知曉

2024-11-07-[GSuite] Chat transcript on www.coweasy.com starte-4720.json

at 2024-11-07 04:59, fanny@momoking.com. said: 想問印花稅應該入那科目編號

at 2024-11-07 05:02, Support Team said: 並無規定的編號，用戶自行設定科目表

2024-11-08-[GSuite] Chat transcript on hk2.coweasy.com starte-4724.json

at 2024-11-08 02:24, V1731032596103730 said: 想拎返報表

at 2024-11-08 02:24, V1731032596103730 said: 之前有用你地既

at 2024-11-08 02:24, V1731032596103730 said: 而家無再用，可以點拎反D報表?

at 2024-11-08 02:25, Support Team said: 用戶需登入後才可查看/下載報表

2024-11-08-[GSuite] Chat transcript on hk2.coweasy.com starte-4726.json

at 2024-11-08 02:16, Kenny Chan. said: 如何可試用 scan 一般收據，然然自動輸入資料?

at 2024-11-08 02:17, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fa0addc5d80885d447c1928c16aa4d9c3f57cdf6/2024-11-08_10-16-57-(%E4%B8%BB%E9%A0%81)_%E8%96%AA%E9%85%AC_%E5%8F%8A_%E6%94%AF%E5%87%BA_-_Google_Chrome.png

at 2024-11-08 02:17, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/03f03d580fcbd84a0333840315e9f0bf15b513c8/2024-11-08_10-17-26-(%E4%B8%BB%E9%A0%81)_%E8%96%AA%E9%85%AC_%E5%8F%8A_%E6%94%AF%E5%87%BA_-_Google_Chrome.png

at 2024-11-08 02:18, Kenny Chan. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/672d7352a3c8d40bf92c5909/v/b9e9ab7d85aa98137af6963d350020d12d1cec01/Screenshot_2024-11-08_at_10.17.38%E2%80%AFAM.png

at 2024-11-08 02:18, Kenny Chan. said: 沒有撰項

at 2024-11-08 02:19, Support Team said: 初創雲沒有支出模組

at 2024-11-08 02:20, Support Team said: 只可使用會計模組的掃描，董事代付或員工代付：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb5f849f43aef8a89efbef1067faa0265faaf043/2024-11-08_10-18-41-(%E4%B8%BB%E9%A0%81)_%E6%9C%83%E8%A8%88_-_Google_Chrome.png

2024-11-11-[GSuite] Chat transcript on hk2.coweasy.com starte-4730.json

at 2024-11-11 08:43, wong carman. said: hl

at 2024-11-11 08:43, wong carman. said: 第 9 行, 非庫存記錄直接輸入金額，庫存記錄請輸入庫存編號數量和單價。兩者只需輸入其一，同一行請勿同時輸入。INV24-11-11-001 資料有誤，請檢查!

at 2024-11-11 08:44, wong carman. said: 我想由excel匯入invoice,但結果顥示這句子,我應該怎辦?

at 2024-11-11 08:45, wong carman. said: 必須填寫直接輸入金額，無需輸入庫存資料 (無需輸入綠色部分) 直接輸入庫存資料，無需輸入金額 (無需輸入橙色部分) 請從第9行開始輸入資料，請勿刪除或修改第1至8行。 (YYYYMMDD) (If no Stock) (If no Stock) (Separate by semicolon ';') (YYYYMMDD) (YYYYMMDD) (Separate by semicolon ';') e.g. 20150101 只填編號 (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional)發票編號日期客戶信用期(日數) 信用期說明貨幣編號匯率通信地址 1 通信地址 2 通信地址 3 通信地址 4 送貨地址 1 送貨地址 2 送貨地址 3 送貨地址 4 科目編號備註工程／店铺金額折扣庫存編號庫存名稱地區規格庫存說明單價折扣數量單位 CBM 批號逾期時間出貨日期序號INV24-11-11-001 20241111 C015 MOP 1 41160 "反飛鳥訓練器尺寸：1400*1440*2060mm重量：270kg（含配重標配75kg）" 12800 0 1 1 PCS INV24-11-11-001 20241111 C015 MOP 1 41160 坐式高低拉雙功能訓練器尺寸：2310*1160*2260mm重量：225kg（含配重標配75kg） 14400 0 2 1 PCS INV24-11-11-001 20241111 C015 MOP 1 41160 "可調凳尺寸: 1620*760*810mm 產品重量：43KG" 3840 0 3 2 PCS INV24-11-11-001 20241111 C015 MOP 1 41160 尺寸: 2460*740*810mm 產品重量：111KG（含配重） 3840 0 4 1 PCS INV24-11-11-001 20241111 C015 MOP 1 41160 "小飛鳥訓練器尺寸：1960*1050*2290mm重量：347kg（含配重標配75kg）" 18560 0 5 1 PCS INV24-11-11-001 20241111 C015 MOP 1 41160 "史密斯機尺寸: 1090*2180*2320mm產品重量：167KG" 14400 0 6 1 PCS INV24-11-11-001 20241111 C015 MOP 1 41160 坐式平行拉背訓練器尺寸：1150*1380*1500mm 重量：235kg（含配重標配75kg） 12160 0 7 1 PCS INV24-11-11-001 20241111 C015 MOP 1 41160 啞鈴2.5到25各2只，275公斤 11187 0 8 1 PCS

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6731bfcda3c8d40bf9026568/v/e305b6abab71ea241cf1f0330208d7001e1881c5/image.png

at 2024-11-11 08:46, Support Team said: 每行只輸入其中億部分

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ceafb88184c8f779d43b35e7cbeeee9e3a62274f/2024-11-11_16-45-39-Invoice_V6_(24).xlsx_-_Google_%E8%A9%A6%E7%AE%97%E8%A1%A8_-_Google_Chrome.png

at 2024-11-11 08:52, wong carman. said: 必須填寫直接輸入金額，無需輸入庫存資料 (無需輸入綠色部分) 直接輸入庫存資料，無需輸入金額 (無需輸入橙色部分) 請從第9行開始輸入資料，請勿刪除或修改第1至8行。 (YYYYMMDD) (If no Stock) (If no Stock) (Separate by semicolon ';') (YYYYMMDD) (YYYYMMDD) (Separate by semicolon ';') (YYYYMMDD) (YYYYMMDD) (YYYYMMDD) e.g. 20150101 只填編號 (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional)發票編號日期客戶信用期(日數) 信用期說明貨幣編號匯率通信地址 1 通信地址 2 通信地址 3 通信地址 4 送貨地址 1 送貨地址 2 送貨地址 3 送貨地址 4 科目編號備註工程／店铺金額折扣庫存編號庫存名稱地區規格庫存說明單價折扣數量單位 CBM 批號逾期時間出貨日期序號說明說明2 客戶採購訂單編號報價單編號送貨單編號送貨單日期裝箱單編號裝箱單日期欠款通知書編號欠款通知書日期INV24-11-11-001 20241111 C015 MOP 1 41160 "反飛鳥訓練器尺寸：1400*1440*2060mm重量：270kg（含配重標配75kg）" 0 12800 1 PCS 1 INV24-11-11-001 20241111 C015 MOP 1 41160 坐式高低拉雙功能訓練器尺寸：2310*1160*2260mm重量：225kg（含配重標配75kg） 0 14400 1 PCS 2 INV24-11-11-001 20241111 C015 MOP 1 41160 "可調凳尺寸: 1620*760*810mm 產品重量：43KG" 0 3840 2 PCS 3 INV24-11-11-001 20241111 C015 MOP 1 41160 尺寸: 2460*740*810mm 產品重量：111KG（含配重） 0 3840 1 PCS 4 INV24-11-11-001 20241111 C015 MOP 1 41160 "小飛鳥訓練器尺寸：1960*1050*2290mm重量：347kg（含配重標配75kg）" 0 18560 1 PCS 5 INV24-11-11-001 20241111 C015 MOP 1 41160 "史密斯機尺寸: 1090*2180*2320mm產品重量：167KG" 0 14400 1 PCS 6 INV24-11-11-001 20241111 C015 MOP 1 41160 坐式平行拉背訓練器尺寸：1150*1380*1500mm 重量：235kg（含配重標配75kg） 0 12160 1 PCS 7 INV24-11-11-001 20241111 C015 MOP 1 41160 啞鈴2.5到25各2只，275公斤 0 11187 1 PCS 8 INV24-11-11-001 20241111 C015 MOP 1 41162 運費 8000 0 1 times 9

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6731bfcda3c8d40bf9026568/v/4f18cc72b8661cccc2fc580070163a7f252e81ea/image.png

at 2024-11-11 08:53, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6731bfcda3c8d40bf9026568/v/71316a830841e5e91a5497d74ce16cbb8fe38231/image.png

at 2024-11-11 08:53, wong carman. said: 又表示到這個問題,應該如何才對?

at 2024-11-11 08:55, Support Team said: 庫存行，只輸入綠色，不要輸入橙色

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2d1bd9231360295a85ab7e2db52b26a819734092/%E5%9C%96%E7%89%87.png

at 2024-11-11 08:58, wong carman. said: 必須填寫直接輸入金額，無需輸入庫存資料 (無需輸入綠色部分) 直接輸入庫存資料，無需輸入金額 (無需輸入橙色部分) 請從第9行開始輸入資料，請勿刪除或修改第1至8行。 (YYYYMMDD) (If no Stock) (If no Stock) (Separate by semicolon ';') (YYYYMMDD) (YYYYMMDD) (Separate by semicolon ';') e.g. 20150101 只填編號 (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional)發票編號日期客戶信用期(日數) 信用期說明貨幣編號匯率通信地址 1 通信地址 2 通信地址 3 通信地址 4 送貨地址 1 送貨地址 2 送貨地址 3 送貨地址 4 科目編號備註工程／店铺金額折扣庫存編號庫存名稱地區規格庫存說明單價折扣數量單位 CBM 批號逾期時間出貨日期序號說明INV24-11-11-001 20241111 C015 MOP 1 41160 "反飛鳥訓練器尺寸：1400*1440*2060mm重量：270kg（含配重標配75kg）" 0 12800 1 PCS 1 INV24-11-11-001 20241111 C015 MOP 1 41160 坐式高低拉雙功能訓練器尺寸：2310*1160*2260mm重量：225kg（含配重標配75kg） 0 14400 1 PCS 2 INV24-11-11-001 20241111 C015 MOP 1 41160 "可調凳尺寸: 1620*760*810mm 產品重量：43KG" 0 3840 2 PCS 3 INV24-11-11-001 20241111 C015 MOP 1 41160 尺寸: 2460*740*810mm 產品重量：111KG（含配重） 0 3840 1 PCS 4 INV24-11-11-001 20241111 C015 MOP 1 41160 "小飛鳥訓練器尺寸：1960*1050*2290mm重量：347kg（含配重標配75kg）" 0 18560 1 PCS 5 INV24-11-11-001 20241111 C015 MOP 1 41160 "史密斯機尺寸: 1090*2180*2320mm產品重量：167KG" 0 14400 1 PCS 6 INV24-11-11-001 20241111 C015 MOP 1 41160 坐式平行拉背訓練器尺寸：1150*1380*1500mm 重量：235kg（含配重標配75kg） 0 12160 1 PCS 7 INV24-11-11-001 20241111 C015 MOP 1 41160 啞鈴2.5到25各2只，275公斤 0 11187 1 PCS 8 INV24-11-11-001 20241111 C015 MOP 1 41162 運費 8000 0 1 times 9

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6731bfcda3c8d40bf9026568/v/5644b2731cf9568aef780b8fc67070310e18476e/image.png

at 2024-11-11 08:58, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6731bfcda3c8d40bf9026568/v/4ccea8c3987c836d14c67ddb12b8d50e30c75840/image.png

at 2024-11-11 08:58, wong carman. said: 依然是這樣?

at 2024-11-11 08:59, wong carman. said: 究竟是甚麽問題?

at 2024-11-11 08:59, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7caa458f75ad8060780a99cc6fbee620da4cf1f6/%E5%9C%96%E7%89%87.png

at 2024-11-11 09:00, Support Team said: 庫存行，只輸入綠色，不要輸入橙色

at 2024-11-11 09:00, Support Team said: 橙色的欄位不要輸入

at 2024-11-11 09:02, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6731bfcda3c8d40bf9026568/v/28b10cf397cab71107cadfa92b6eb21955e161a4/image.png

at 2024-11-11 09:02, wong carman. said: 改了,都是這樣

at 2024-11-11 09:02, wong carman. said: 必須填寫直接輸入金額，無需輸入庫存資料 (無需輸入綠色部分) 直接輸入庫存資料，無需輸入金額 (無需輸入橙色部分) 請從第9行開始輸入資料，請勿刪除或修改第1至8行。 (YYYYMMDD) (If no Stock) (If no Stock) (Separate by semicolon ';') (YYYYMMDD) (YYYYMMDD) (Separate by semicolon ';') e.g. 20150101 只填編號 (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional)發票編號日期客戶信用期(日數) 信用期說明貨幣編號匯率通信地址 1 通信地址 2 通信地址 3 通信地址 4 送貨地址 1 送貨地址 2 送貨地址 3 送貨地址 4 科目編號備註工程／店铺金額折扣庫存編號庫存名稱地區規格庫存說明單價折扣數量單位 CBM 批號逾期時間出貨日期序號INV24-11-11-001 20241111 C015 MOP 1 41160 "反飛鳥訓練器尺寸：1400*1440*2060mm重量：270kg（含配重標配75kg）" 0 12800 1 PCS 1INV24-11-11-001 20241111 C015 MOP 1 41160 坐式高低拉雙功能訓練器尺寸：2310*1160*2260mm重量：225kg（含配重標配75kg） 0 14400 1 PCS 2INV24-11-11-001 20241111 C015 MOP 1 41160 "可調凳尺寸: 1620*760*810mm 產品重量：43KG" 0 3840 2 PCS 3INV24-11-11-001 20241111 C015 MOP 1 41160 尺寸: 2460*740*810mm 產品重量：111KG（含配重） 0 3840 1 PCS 4INV24-11-11-001 20241111 C015 MOP 1 41160 "小飛鳥訓練器尺寸：1960*1050*2290mm重量：347kg（含配重標配75kg）" 0 18560 1 PCS 5INV24-11-11-001 20241111 C015 MOP 1 41160 "史密斯機尺寸: 1090*2180*2320mm產品重量：167KG" 0 14400 1 PCS 6INV24-11-11-001 20241111 C015 MOP 1 41160 坐式平行拉背訓練器尺寸：1150*1380*1500mm 重量：235kg（含配重標配75kg） 0 12160 1 PCS 7INV24-11-11-001 20241111 C015 MOP 1 41160 啞鈴2.5到25各2只，275公斤 0 11187 1 PCS 8INV24-11-11-001 20241111 C015 MOP 1 41162 運費 0 8000 1 times 9

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6731bfcda3c8d40bf9026568/v/394f4c9000e5b78f7e5a00e6e8612a86838a63f7/image.png

at 2024-11-11 09:03, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/485a75b0b7557e960d172d09bbf4ddd5956b3f1a/%E5%9C%96%E7%89%87.png

at 2024-11-11 09:05, wong carman. said: 必須填寫直接輸入金額，無需輸入庫存資料 (無需輸入綠色部分) 直接輸入庫存資料，無需輸入金額 (無需輸入橙色部分) 請從第9行開始輸入資料，請勿刪除或修改第1至8行。 (YYYYMMDD) (If no Stock) (If no Stock) (Separate by semicolon ';') (YYYYMMDD) (YYYYMMDD) (Separate by semicolon ';') e.g. 20150101 只填編號 (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) (Optional)發票編號日期客戶信用期(日數) 信用期說明貨幣編號匯率通信地址 1 通信地址 2 通信地址 3 通信地址 4 送貨地址 1 送貨地址 2 送貨地址 3 送貨地址 4 科目編號備註工程／店铺金額折扣庫存編號庫存名稱地區規格庫存說明單價折扣數量單位 CBM 批號逾期時間出貨日期序號說明INV24-11-11-001 20241111 C015 MOP 1 41160 "反飛鳥訓練器尺寸：1400*1440*2060mm重量：270kg（含配重標配75kg）" 12800 1 PCS 1 INV24-11-11-001 20241111 C015 MOP 1 41160 坐式高低拉雙功能訓練器尺寸：2310*1160*2260mm重量：225kg（含配重標配75kg） 14400 1 PCS 2 INV24-11-11-001 20241111 C015 MOP 1 41160 "可調凳尺寸: 1620*760*810mm 產品重量：43KG" 3840 2 PCS 3 INV24-11-11-001 20241111 C015 MOP 1 41160 尺寸: 2460*740*810mm 產品重量：111KG（含配重） 3840 1 PCS 4 INV24-11-11-001 20241111 C015 MOP 1 41160 "小飛鳥訓練器尺寸：1960*1050*2290mm重量：347kg（含配重標配75kg）" 18560 1 PCS 5 INV24-11-11-001 20241111 C015 MOP 1 41160 "史密斯機尺寸: 1090*2180*2320mm產品重量：167KG" 14400 1 PCS 6 INV24-11-11-001 20241111 C015 MOP 1 41160 坐式平行拉背訓練器尺寸：1150*1380*1500mm 重量：235kg（含配重標配75kg） 12160 1 PCS 7 INV24-11-11-001 20241111 C015 MOP 1 41160 啞鈴2.5到25各2只，275公斤 11187 1 PCS 8 INV24-11-11-001 20241111 C015 MOP 1 41162 運費 8000 1 times 9

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6731bfcda3c8d40bf9026568/v/8a4d0f5957f1c8c99166b1ec110f4309c907f16d/image.png

at 2024-11-11 09:05, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6731bfcda3c8d40bf9026568/v/081c63210483848e3bc77e923fdbfad2410e26d3/image.png

at 2024-11-11 09:06, wong carman. said: 都是這樣,痳煩你認真幫忙睇一睇

at 2024-11-11 09:08, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d142fea9915abfffc693551a568905ff6a663221/%E5%9C%96%E7%89%87.png

at 2024-11-11 09:09, wong carman. said: 即是甚麼意思?

at 2024-11-11 09:09, wong carman. said: 看圖識別?

at 2024-11-11 09:12, Support Team said: 截圖已很清楚圈了庫存編號號數量這2欄，以常識思考也很清楚產品需要產品，數量和單價：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/95919b0e6e8c9a8613982f1d51e775bff119e9b9/%E5%9C%96%E7%89%87.png

at 2024-11-11 09:12, Support Team said: 其實你有什麼不明？

at 2024-11-11 09:14, wong carman. said: 你無以你常謧去告訴你客人問題所在

at 2024-11-11 09:15, wong carman. said: 亦沒有清楚指出

at 2024-11-11 09:15, wong carman. said: 這是客服應有問題嗎?

at 2024-11-11 09:16, wong carman. said: 這態度工作真是要表揚一下你

at 2024-11-11 09:17, Support Team said: 那其實你哪裡不明？

at 2024-11-11 09:20, wong carman. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6731bfcda3c8d40bf9026568/v/8d5e5ee7868b97bea66da0d82445d1c1869fcacd/image.png

at 2024-11-11 09:21, wong carman. said: 首先你的截圖已錯,我數量這欄是有填,你櫃住即是想我明白甚麼?

at 2024-11-11 09:26, Support Team said: 輸入產品，必須輸入產品編號，數量和單價你試下輸入庫存編號和數量：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/332a9e453fe720eedee75bbe423f08a72a5728e3/%E5%9C%96%E7%89%87.png

2024-11-13-[GSuite] Chat transcript on www.coweasy.com starte-4735.json

at 2024-11-13 03:02, Anna Sze. said: 從銀行儲蓄戶口轉帳到支票戶口應該如何記帳?

at 2024-11-13 03:06, Anna Sze. said: 外幣結餘金額和銀行月結單不一樣, 應該如何調整

at 2024-11-13 03:06, Support Team said: 會計人員輸入可以直接debit credit輸入

at 2024-11-13 03:08, Support Team said: 結餘不同，請先檢查總分類帳，看看和銀行紀錄有什麼差異

at 2024-11-13 03:08, Anna Sze. said: 我是直接用銀行月結單電子檔導入, 系統說重複入帳. 若刪除, 又和銀行月結單的餘額對不上

at 2024-11-13 03:11, Support Team said: 請先檢查看看有什麼差異

at 2024-11-13 03:13, Anna Sze. said: 從銀行儲蓄戶口轉帳到銀行支票戶口的會計科目應該選擇什麼

at 2024-11-13 03:19, Support Team said: 如科目沒有相應科目，用戶需自行新增

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1fc5a815a69f51722fd165e83d4d964be0b06e38/2024-11-13_11-18-27-%E7%A7%91%E7%9B%AE%E5%88%97%E8%A1%A8_-_Google_Chrome.png

at 2024-11-13 03:21, Anna Sze. said: 我就是選擇這個, 系統說同一日起有相同金額的傳票,

at 2024-11-13 03:22, Support Team said: 系統會提示相同科目相同日期相同金額的交易，用戶需自行檢查是否重複

2024-11-13-[GSuite] Chat transcript on www.coweasy.com starte-4737.json

at 2024-11-13 04:11, Li. said: Hi Mary, not sure why Nov opening is 2,101.70? As acutally Oct closing is 101.70 in system. Please help. Thanks

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67342640a3c8d40bf966dadf/v/e94c7c1b632f967db8953cfee0800c0215928992/image.png

at 2024-11-13 04:13, Support Team said: Please check the general ledger to see what is different from the bank records.

at 2024-11-13 04:23, Li. said: where can check general ledger

at 2024-11-13 04:23, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/41ca7407559d44e49a1d083550c704d7360d5b75/2024-11-13_12-23-36-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

at 2024-11-13 04:27, Li. said: Found. Thanks a lot.

at 2024-11-13 04:30, Li. said: Input statment, how to record transfer amount between current and saving account easily?

at 2024-11-13 04:32, Support Team said: Select the account and input directly, there is no difference to other transactions.

at 2024-11-13 04:36, Li. said: ok thnaks

2024-11-15-[GSuite] Chat transcript on www.coweasy.com starte-4739.json

at 2024-11-15 03:05, Anna Sze. said: 如何設置金額的小數點是2位

at 2024-11-15 03:06, Support Team said: 是指哪裡？

at 2024-11-15 03:06, Anna Sze. said: 費用

at 2024-11-15 03:06, Anna Sze. said: 我打印報表

at 2024-11-15 03:07, Support Team said: 報表的小數位預設是固定的，用戶可匯出excel後在excel更改

2024-11-18-[GSuite] Chat transcript on hk1.coweasy.com starte-4741.json

at 2024-11-18 07:58, matrixmiji.fin@gmail.com. said: 請問打INVOICE時可以用XCEL 直接導入嗎

at 2024-11-18 07:58, matrixmiji.fin@gmail.com. said: EXCEL

at 2024-11-18 07:59, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/63230fc7b3a09426b66d1ee382e235251d636f2b/2024-11-18_15-58-37-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a762cb1a4383294e817e57589ca9fc33960aadc2/2024-11-18_15-58-48-%E7%B4%80%E9%8C%84_%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-11-18 08:01, matrixmiji.fin@gmail.com. said: 如果沒有辦法提供產品編號只提供BARCODE

at 2024-11-18 08:01, Support Team said: 不明你問什麼

at 2024-11-18 08:02, matrixmiji.fin@gmail.com. said: 有SALES EXCEL的樣品可參考嗎

at 2024-11-18 08:02, Support Team said: 可匯出現有發票作參考

at 2024-11-18 08:16, matrixmiji.fin@gmail.com. said:
https://tawk.link/59c4a0df4854b82732ff17d4/vc/673af113a3c8d40bf948ccd0/v/e4750bd8116e0f954fb259249f8d50377354bf9e/Invoice_V6.xls

at 2024-11-18 08:17, matrixmiji.fin@gmail.com. said: 呢個格式嗎

at 2024-11-18 08:17, Support Team said: 是

at 2024-11-18 08:19, matrixmiji.fin@gmail.com. said: ｔｈｘ

2024-11-19-[GSuite] Chat transcript on hk1.coweasy.com starte-4746.json

at 2024-11-19 03:01, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/673bfef3a3c8d40bf9a035a6/v/2acf522ffdfa1a9d32fe57fb15071e4aeb1556b3/image.png

at 2024-11-19 03:01, matrixmiji.fin@gmail.com. said: 請問你們有UPDATED資料嗎

at 2024-11-19 03:02, Support Team said: 系統有update功能，但無影響用戶資料

at 2024-11-19 03:02, matrixmiji.fin@gmail.com. said: 揀貨驗證及api

at 2024-11-19 03:03, matrixmiji.fin@gmail.com. said: 昨天才update

at 2024-11-19 03:03, Support Team said: 系統有update功能，但無影響用戶資料

at 2024-11-19 03:06, matrixmiji.fin@gmail.com. said: 系統有update功能, 客戶可以用嗎

at 2024-11-19 03:06, Support Team said: 可以

at 2024-11-19 03:08, matrixmiji.fin@gmail.com. said: 唔駁額外收費

at 2024-11-19 03:08, matrixmiji.fin@gmail.com. said: 唔駛收費

at 2024-11-19 03:08, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0eac85e84be02dd841a036bcfd1f1baf35ed283/2024-11-19_11-08-37-%E5%8D%87%E7%B4%9A%E6%A8%A1%E7%B5%84_-_Google_Chrome.png

at 2024-11-19 03:11, matrixmiji.fin@gmail.com. said: 用coweasty API要額外收費85/月對嗎

at 2024-11-19 03:11, Support Team said: 是

2024-11-19-[GSuite] Chat transcript on hk2.coweasy.com starte-4750.json

at 2024-11-19 09:17, Cassandra YU. said: hihi 接入 bankfeed 匯入唔到

at 2024-11-19 09:17, Cassandra YU. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/673c5674a3c8d40bf9900b48/v/bf11fb7299b9c7f9aae8b73c8dde328217d33bbe/image.png

at 2024-11-19 09:22, Support Team said: HSBC每天一次在中午左右匯出資料到excel系統也只在每天中午後讀取一次資料請明天下午再查看匯入紀錄

2024-11-20-[GSuite] Chat transcript on hk1.coweasy.com starte-4752.json

at 2024-11-20 02:25, matrixmiji.op@gmail.com. said: 我想了解關於import 數據既事

at 2024-11-20 02:26, Support Team said: 請問

at 2024-11-20 02:26, matrixmiji.op@gmail.com. said: 我公司是做零售的

at 2024-11-20 02:27, matrixmiji.op@gmail.com. said: 現時我們會計同事若要扣除存貨數, 需要每個 item 開 invoice 解決

at 2024-11-20 02:28, matrixmiji.op@gmail.com. said: 想問會否可以不用設立 invoice , 每天 import 店鋪交易 , update 公司金額交易紀錄同時直接扣除存貨數 ?

at 2024-11-20 02:29, Support Team said: 發票可以匯入

at 2024-11-20 02:30, matrixmiji.op@gmail.com. said: 如果以 invoice 去處理 , 我每天需要開設很多 invoice 才能解決

at 2024-11-20 02:31, Support Team said: 那你將當日所以發票交易都當作同一條發票輸入

at 2024-11-20 02:32, matrixmiji.op@gmail.com. said: 那我怎扣除存貨數 ?

at 2024-11-20 02:33, Support Team said: 按實際銷售數量輸入

at 2024-11-20 02:35, Support Team said: 你可以把存貨數量一次過加起來扣除嗎

at 2024-11-20 02:35, matrixmiji.op@gmail.com. said: Excel template 上每張 invoice 可以多項 items 嗎 ?

at 2024-11-20 02:36, Support Team said: 可以

at 2024-11-20 02:37, matrixmiji.op@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/673d4819a3c8d40bf928e980/v/5d64c9eecb3a7d29a21e0df828d40c1de1fc25c6/%E6%9C%AA%E5%91%BD%E5%90%8D.jpg

at 2024-11-20 02:37, matrixmiji.op@gmail.com. said: 這樣對嗎 ?

at 2024-11-20 02:38, Support Team said: 可以

at 2024-11-20 02:39, matrixmiji.op@gmail.com. said: 了解 !

at 2024-11-20 02:40, matrixmiji.op@gmail.com. said: 想問 invoice 顯示的內容是否可以自訂 ?

at 2024-11-20 02:43, Support Team said: 列印發票可修改樣式，請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2024-11-20 02:45, matrixmiji.op@gmail.com. said: 我想問在哪個位置可以下載 excel template ?

at 2024-11-20 02:47, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/944ac7f9ac71e247f795398c79e8a37086049989/2024-11-20_10-46-31-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/722f80f0e4f2334aeb778de4226b69b005816113/2024-11-20_10-46-48-%E7%B4%80%E9%8C%84_%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-11-20 02:51, matrixmiji.op@gmail.com. said: invoice 顯示的 column 是否可以自訂 ? 因我們發現有一項想顯示但沒有這個選項

at 2024-11-20 02:52, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b294103bc9b89c146a318d65bab96edced57a232/2024-11-20_10-51-54-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-11-20 02:52, matrixmiji.op@gmail.com. said: 沒有我想要的項目選擇

at 2024-11-20 02:52, Support Team said: 那系統沒有該欄位

at 2024-11-20 02:56, matrixmiji.op@gmail.com. said: 想問庫存中的序號是怎樣用 ?

at 2024-11-20 02:56, Support Team said: serial number

at 2024-11-20 02:57, matrixmiji.op@gmail.com. said: 修改不到阿...

at 2024-11-20 03:00, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bc41911b33c1b7bf2f868cb3ac8a404e44656bf9/2024-11-20_10-59-38-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.gif

at 2024-11-20 03:01, matrixmiji.op@gmail.com. said: 原來如此明白

at 2024-11-20 03:01, matrixmiji.op@gmail.com. said: 感謝你 !

at 2024-11-20 03:12, matrixmiji.op@gmail.com. said: 唔好意思我想問係邊個位睇到客戶列表 ?

at 2024-11-20 03:13, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10824fff78e05d3b3374eb3d0c661b729eab9a0a/2024-11-20_11-12-44-(%E4%B8%BB%E9%A0%81)_%E9%8A%B7%E5%94%AE_(%E6%89%B9%E7%99%BC)_-_Google_Chrome.png

2024-11-20-[GSuite] Chat transcript on www.coweasy.com starte-4754.json

at 2024-11-20 03:07, Anna Sze. said: 固定資產性質有多少類

at 2024-11-20 03:08, Support Team said: 固定資產 1個

at 2024-11-20 03:08, Anna Sze. said: 有標準的香港固定資產性質類別嗎

at 2024-11-20 03:09, Support Team said: 科目表科目性質只有一個固定資產

at 2024-11-20 03:10, Anna Sze. said: 固定資產建立有固定資產性質設定?

at 2024-11-20 03:10, Support Team said: 你指固定資產模組？

at 2024-11-20 03:10, Anna Sze. said: 是的?

at 2024-11-20 03:10, Support Team said: 固定資產模組的性質由用戶自行設置

at 2024-11-20 03:11, Anna Sze. said: 是否是住宅? 商業? 工業?...

at 2024-11-20 03:12, Support Team said: 系統並無設置模板，需用戶自行決定固定資產的性質和折舊方法

2024-11-20-[GSuite] Chat transcript on www.coweasy.com starte-4756.json

at 2024-11-20 05:25, Anna Sze. said: 在哪裡可以重新設置admin的密碼

at 2024-11-20 05:25, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f10cb7684cee22a0c2d3c9b94e2ba683d0e2123a/49_07-Main.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ce0ef23dda4be8551b058d2e417b99f61357090e/-29-41-%E7%94%A8%E6%88%B6%E7%AE%A1%E7%90%86.png

at 2024-11-20 07:17, Anna Sze. said: 固定資產購買成本的貨幣在哪裡設置

at 2024-11-20 07:19, Support Team said: 固定資產模組只支持本幣

at 2024-11-20 07:24, Anna Sze. said: 固定資產的租金收入在日日做的哪個區域做單據? 銷售?

at 2024-11-20 07:25, Support Team said: 收入可在銷售發票輸入

at 2024-11-20 07:25, Anna Sze. said: 能否對應相應的固定資產項目

at 2024-11-20 07:26, Support Team said: 科目選收入科目

at 2024-11-20 07:26, Support Team said: 在會計的角度沒有相應的固定資產項目輸入

at 2024-11-20 07:27, Support Team said: 你可以在發票的說明寫上固定資產名稱

2024-11-22-[GSuite] Chat transcript on hk1.coweasy.com starte-4760.json

at 2024-11-22 08:02, matrixmiji.fin@gmail.com. said: 請問乜報表可以見到入貨成本價

at 2024-11-22 08:02, Support Team said: 庫存流量報表

2024-11-22-[GSuite] Chat transcript on www.coweasy.com starte-4758.json

at 2024-11-22 06:37, Anna Sze. said: 我剛購買, 管理員1+2用戶, 但為何我的用戶管理還是儲蓄1管理員+1用戶?

at 2024-11-22 06:37, Support Team said: 請查看發票看看生效日期

at 2024-11-22 06:38, Anna Sze. said: 沒有生效日期

at 2024-11-22 06:39, Anna Sze. said: 只有發票日期及付款日期

at 2024-11-22 06:41, Support Team said: 訂購時和付款後都有顯示

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f0b7ac6a5480b27cc278f4dfc1c74a47a9a0b971/2024-11-22_14-40-26-INV26501727_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/50f4ff84a72bb994c22d9220d24727d95c57c4c9/2024-11-22_14-40-55-%E8%A8%82%E8%B3%BC_-_Google_Chrome.png

at 2024-11-22 06:42, Anna Sze. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/674019e3a3c8d40bf9cf7e1b/v/c681aa02c771ec89460e18322d8de9205f2675dd/2024-11-22_%E4%B8%8B%E5%8D%882.42.05.png

at 2024-11-22 06:44, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a3136cb58cd3752886b90a73c0c683e983e97546/%E5%9C%96%E7%89%87.png

at 2024-11-22 06:46, Anna Sze. said: 是否要等到12月5日才可以使用2個用戶

at 2024-11-22 06:46, Support Team said: 是

at 2024-11-22 06:46, Anna Sze. said: 管理員的密碼在哪裡更改?

at 2024-11-22 06:47, Anna Sze. said: 剛找到

2024-11-22-[GSuite] Chat transcript on www.coweasy.com starte-4762.json

at 2024-11-22 07:24, Anna Sze. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67402e73a3c8d40bf955d768/v/942d05a19c1b805721b6e155364d01335b1c5dd3/%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96_2024-11-22_%E4%B8%8B%E5%8D%883.23.47.png

at 2024-11-22 07:24, Anna Sze. said: 如何去除這個Signature?

at 2024-11-22 07:25, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/af77184bea4cbe0f0df599c4cd02c0367c511c4a/45_37-%E5%85%AC%E5%8F%B8%E8%A8%AD%E5%AE%9A.png

at 2024-11-22 07:25, Support Team said: 上傳空白圖片

at 2024-11-22 07:25, Anna Sze. said: 了解

at 2024-11-22 08:06, Anna Sze. said: 在什麼位置可以打出debit note

at 2024-11-22 08:06, Support Team said: 發票

at 2024-11-22 08:08, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d7cf7f87333d10fa910958f45197585e73f47e0c/2024-11-22_16-07-14-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

2024-11-25-[GSuite] Chat transcript on hk1.coweasy.com starte-4764.json

at 2024-11-25 02:16, sz.accounts@skycityy2k.com. said: 会计输入记录如何导出

at 2024-11-25 02:18, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9d567e6c63f2957a7924ab361537a617dee5268c/2024-11-25_10-17-30-(%E4%B8%BB%E9%A0%81)_%E6%9C%83%E8%A8%88_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8e7c23bd2e6dc99885fcff571bf400f4f85dc443/2024-11-25_10-17-42-%E6%9C%83%E8%A8%88%E5%82%B3%E7%A5%A8_(%E6%9C%83%E8%A8%88%E4%BA%BA%E5%93%A1%E8%BC%B8%E5%85%A5)_-_Google_Chrome.png

at 2024-11-25 02:19, sz.accounts@skycityy2k.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6743dafea3c8d40bf9d35415/v/3552a059a0b803d54665a7760e97b30b22dbd7a6/image.png

at 2024-11-25 02:19, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2306d745c893d9408bb2bf7d74ad0880729c8c6b/%E5%9C%96%E7%89%87.png

2024-11-26-[GSuite] Chat transcript on www.coweasy.com starte-4767.json

at 2024-11-26 02:30, Anna Sze. said: 我想請教一下, 公司設立時間是2007年, 我想輸入2010年的一些數據, 凍結日期要設立什麼時候才可以輸入2010年度的數據

at 2024-11-26 02:31, Support Team said: 2010之前

at 2024-11-26 02:33, Anna Sze. said: 年結是3月31日, 我是否可以設置2009年12月31日

at 2024-11-26 02:33, Support Team said: 可以

at 2024-11-26 02:33, Anna Sze. said: 那我試試看

at 2024-11-26 02:35, Anna Sze. said: 不行啊, 僅顯示到2014年,

at 2024-11-26 02:35, Anna Sze. said: 還是要退出再進入?

at 2024-11-26 02:36, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86348dadcc8d45cda78c976e2d60ff8ca1dd6ccd/2024-11-26_10-36-23-%E5%85%AC%E5%8F%B8%E8%A8%AD%E5%AE%9A_-_Google_Chrome.gif

at 2024-11-26 02:37, Anna Sze. said: 我已設置了

at 2024-11-26 02:38, Anna Sze. said: 今年是2024年, 僅能顯示前後10年

at 2024-11-26 02:40, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fb6e44c3ec1e46533186a3c42f6ed06d887bdd6/%E5%9C%96%E7%89%87.png

at 2024-11-26 02:40, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d02fb7ac0d027ac04d16d7dc390978577a14ab3b/2024-11-26_10-36-23-%E5%85%AC%E5%8F%B8%E8%A8%AD%E5%AE%9A_-_Google_Chrome.gif

at 2024-11-26 02:41, Anna Sze. said: 這個凍結日期可以設置, 但在日日做的板塊不能啊

at 2024-11-26 02:42, Support Team said:
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a893f44c899a99c3de21f8d75fe8a3907dc59ecc/2024-11-26_10-42-26-%E5%85%AC%E5%8F%B8%E8%A8%AD%E5%AE%9A_-_Google_Chrome.mp4

at 2024-11-26 02:43, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a03ecd375a5a4d4dd2de4b242a7aa5c158628f45/2024-11-26_10-43-17-%E5%85%AC%E5%8F%B8%E8%A8%AD%E5%AE%9A_-_Google_Chrome.gif

at 2024-11-26 02:46, Support Team said: 當你改早了凍結日期，日日做的模組板塊也能選擇較前的日期

2024-11-27-[GSuite] Chat transcript on hk1.coweasy.com starte-4771.json

at 2024-11-27 02:57, matrixmiji.fin@gmail.com. said: 請問自家產品0成本點入庫存

at 2024-11-27 02:57, Support Team said: 單價0

at 2024-11-27 03:00, matrixmiji.fin@gmail.com. said: 直接係"庫存調整轉入" 定用"PURCHASES"

at 2024-11-27 03:00, Support Team said: 都可以

2024-11-28-[GSuite] Chat transcript on hk1.coweasy.com starte-4783.json

at 2024-11-28 04:11, matrixmiji.fin@gmail.com. said: 請問關於庫存調整轉入及轉出一定要分開入數對

at 2024-11-28 04:12, Support Team said: 是的

at 2024-11-28 04:17, matrixmiji.fin@gmail.com. said: 庫存是本公司自己入貨的

at 2024-11-28 04:18, matrixmiji.fin@gmail.com. said: 而寄存是指所有CONSIGNENT 的產品出出入入都在此入數或出數

at 2024-11-28 04:20, Support Team said: 是的

2024-11-28-[GSuite] Chat transcript on hk1.coweasy.com starte-4785.json

at 2024-11-28 06:52, matrixmiji.fin@gmail.com. said: 請問關於庫存調整轉入及轉出時除咗寫件數之外要寫單價嗎

at 2024-11-28 06:52, Support Team said: 成本價

at 2024-11-28 06:53, matrixmiji.fin@gmail.com. said: 一定要寫成本價嗎

at 2024-11-28 06:53, matrixmiji.fin@gmail.com. said: 唔入可以嗎

at 2024-11-28 06:53, Support Team said: 如需正確的會計紀錄需要入成本

at 2024-11-28 07:06, matrixmiji.fin@gmail.com. said: 想問真正的成本價哪裡可看到

at 2024-11-28 07:06, Support Team said: 庫存流量報表 / 盤點報表

at 2024-11-28 07:15, matrixmiji.fin@gmail.com. said: 盤點報表 WA & FIFO 的成本價有分別嗎

at 2024-11-28 07:16, Support Team said: 加權平均和先進先出計算方法

at 2024-11-28 07:18, matrixmiji.fin@gmail.com. said: 咁我應該選擇忙乜方法好呎呢

at 2024-11-28 07:18, Support Team said: 根據公司政策

at 2024-11-28 07:18, matrixmiji.fin@gmail.com. said: 咁我應該選擇乜方法好

at 2024-11-28 07:19, Support Team said: 根據貴公司政策選擇

at 2024-11-28 07:24, matrixmiji.fin@gmail.com. said: 請問寄存的CONSIGNENT 的產品入數或出數要寫價格嗎

at 2024-11-28 07:24, Support Team said: 都可以

at 2024-11-28 07:41, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67480fb0a3c8d40bf9a5b26b/v/3bae34f9e60505f4f5e40e8a3b45d10db1c08461/image.png

at 2024-11-28 07:42, matrixmiji.fin@gmail.com. said: 請問上圖入法對嗎

at 2024-11-28 07:43, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67480fb0a3c8d40bf9a5b26b/v/a891f092239e900d3bd4b349bf8a29e79b94f76b/image.png

at 2024-11-28 07:43, Support Team said: 是的

at 2024-11-28 07:44, matrixmiji.fin@gmail.com. said: 第二張圖才對

at 2024-11-28 08:05, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67480fb0a3c8d40bf9a5b26b/v/8874c706d1556935975c00411e7132018d3ac014/image.png

at 2024-11-28 08:05, matrixmiji.fin@gmail.com. said: 請問點PRINT此頁

at 2024-11-28 08:06, Support Team said: 庫存調整暫無列印功能

at 2024-11-28 09:13, matrixmiji.fin@gmail.com. said: 請問如果庫存調整轉入的數目沒有成本價,應該點入數

at 2024-11-28 09:13, Support Team said: 0

at 2024-11-28 09:15, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67480fb0a3c8d40bf9a5b26b/v/2c747ec22ee9cd0164578a40111f08513b9b3e0d/image.png

at 2024-11-28 09:15, matrixmiji.fin@gmail.com. said: 咁樣入嗎

at 2024-11-28 09:16, Support Team said: 是的

at 2024-11-28 09:17, matrixmiji.fin@gmail.com. said: 咁條數唔準

at 2024-11-28 09:18, Support Team said: 那你要入成本價

at 2024-11-28 09:20, matrixmiji.fin@gmail.com. said: 庫存市調整轉入不用經PURCHAS找數對嗎

at 2024-11-28 09:20, Support Team said: 是的

at 2024-11-28 09:22, matrixmiji.fin@gmail.com. said: 謝謝您:heart_eyes:

at 2024-11-28 09:30, matrixmiji.fin@gmail.com. said: 關於庫存調整只是DR:庫存調整 CR:庫存收益/損失沒有其他步驟要跟進對嗎

at 2024-11-28 09:30, Support Team said: 沒有

at 2024-11-28 09:33, matrixmiji.fin@gmail.com. said: Many thanks

2024-11-28-[GSuite] Chat transcript on hk2.coweasy.com starte-4777.json

at 2024-11-28 04:17, Ray Yan. said: stock in 咗點樣出返價錢…?

at 2024-11-28 04:18, Support Team said: 你指什麼？

at 2024-11-28 04:18, Ray Yan. said: 出PO時沒有彈出價錢

at 2024-11-28 04:20, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3c78b7a81d6aaa4bdbe39ceee81ed80fdcf919f/2024-11-28_12-19-38.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a04d76f0d2b52e5023538b23f5ada9a4de27d950/2024-11-28_12-19-58-%E5%BA%AB%E5%AD%98_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b3f6eeecc065d692411bdb600c10bc20ad1b00b1/2024-11-28_12-20-13-%E6%8E%A1%E8%B3%BC%E8%A8%82%E5%96%AE_-_Google_Chrome.png

2024-11-28-[GSuite] Chat transcript on hk2.coweasy.com starte-4781.json

at 2024-11-28 03:32, wong carman. said: 我們已建立quotation , Invoice 及supplier 採購單,怎樣看到這套單的利潤?thanks

at 2024-11-28 03:36, Support Team said: 發票的產品銷售價和相關成本，可在【銷售依庫存】報表內查看相關利潤

at 2024-11-28 04:36, wong carman. said: 我已新增這套單,但都不能看到利潤

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6747e0e9a3c8d40bf9edbf01/v/e120f7587038bfc3cc5558767dde64aa7d598bd8/image.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6747e0e9a3c8d40bf9edbf01/v/113e39f195b22f093d78003316c99ff1af240ab8/image.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6747e0e9a3c8d40bf9edbf01/v/f5c8ce15886de48e47338bd03cd0216bcb89a15f/image.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6747e0e9a3c8d40bf9edbf01/v/4b20ffeab49f39fb7859d1aa13f918e9af12ad1f/image.png

at 2024-11-28 04:37, Support Team said: 成本以採購單計算訂單不計算任何會計和成本

at 2024-11-28 04:38, wong carman. said: 這樣成本以哪一張計成本?

at 2024-11-28 04:38, Support Team said: 採購單

at 2024-11-28 04:39, wong carman. said: 應該是成本怎樣輸入>

at 2024-11-28 04:39, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0361f39b84cbd238fd2053d60f6b21db801eaaa1/2024-11-28_12-39-10-(%E4%B8%BB%E9%A0%81)_%E6%8E%A1%E8%B3%BC_-_Google_Chrome.png

at 2024-11-28 04:40, wong carman. said: 採購單不計入成本,但輸入成本在採購單?

at 2024-11-28 04:40, Support Team said: 訂單不計算任何會計和成本

at 2024-11-28 04:55, wong carman. said: 我新增了採購單(收貨),但都不能顯示利潤?

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6747e0e9a3c8d40bf9edbf01/v/7a38360f9ab264acdca485747711e157dacc0903/image.png

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6747e0e9a3c8d40bf9edbf01/v/8e44667173a725f0d6eb3171a2746b8545fb1cc6/image.png

at 2024-11-28 04:56, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8dd93743db9c4119873b9ff061ebc7538bed3a40/2024-11-28_12-55-51-%E9%8A%B7%E5%94%AE%E4%BE%9D%E5%AE%A2%E6%88%B6_%EF%BC%88%E5%8A%A0%E6%AC%8A%E5%B9%B3%E5%9D%87%EF%BC%89_-_Google_Chrome.png

at 2024-11-28 04:59, wong carman. said: 同時採購單不用輸入inv.no.,怎樣link成本?

at 2024-11-28 05:00, Support Team said: 以加權平均或先進先出計算

at 2024-11-28 05:01, wong carman. said: 這樣次序不對就不能銷售link本本?

at 2024-11-28 05:01, wong carman. said: 成本

at 2024-11-28 05:02, Support Team said: 系統以加權平均或先進先出計算不會指定銷售的成本

2024-11-29-[GSuite] Chat transcript on hk1.coweasy.com starte-4789.json

at 2024-11-29 04:20, matrixmiji.fin@gmail.com. said: 請問收到CONSIGNMENT的貨品時入數的步驟如上圖對嗎THX

at 2024-11-29 04:20, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67492df0a3c8d40bf9f1778b/v/2a4b8cc5bf516367d396d455d36edc3f75d4cb7e/image.png

at 2024-11-29 04:20, matrixmiji.fin@gmail.com. said: 請問收到CONSIGNMENT的貨品時入數的步驟如上圖對嗎THX

at 2024-11-29 04:20, Support Team said: 是的

at 2024-11-29 04:33, matrixmiji.fin@gmail.com. said: CONSIGNMENT的貨品不管轉出定轉入都只是入件數即可是嗎

at 2024-11-29 04:34, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67492df0a3c8d40bf9f1778b/v/91a97ae0058a2d5635500371ce8e4ad01aa5d836/image.png

at 2024-11-29 04:35, Support Team said: 是的

at 2024-11-29 04:36, matrixmiji.fin@gmail.com. said: CONSIGNMENT的products轉入時填discount 同唔填discount 有乜分別

at 2024-11-29 04:37, Support Team said: 價錢不同

at 2024-11-29 04:37, matrixmiji.fin@gmail.com. said: 唔明

at 2024-11-29 04:38, Support Team said: 也沒有折扣會令價錢不同

at 2024-11-29 04:39, matrixmiji.fin@gmail.com. said: 對以後的找數有乜唔同/幫助

at 2024-11-29 04:40, Support Team said: 銷售後可帶去採購

at 2024-11-29 04:42, matrixmiji.fin@gmail.com. said: 即係成張單當作purchases

at 2024-11-29 04:43, matrixmiji.fin@gmail.com. said: 此程序應點操作

at 2024-11-29 04:47, matrixmiji.fin@gmail.com. said: 請問此程序應點操作

at 2024-11-29 04:48, Support Team said: consign in sales

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/39bf578b93fd207c505147d168a0a9ce1f5b6024/2024-11-29_12-47-01-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-11-29 04:49, Support Team said: consin in sales to purchase

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5804c6aef504d4914cb0a107a32a2b9973964199/2024-11-29_12-47-50-%E7%B4%80%E9%8C%84_%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-11-29 05:00, matrixmiji.fin@gmail.com. said: 您的意思是3個步驟1) 寄存轉入入數 2) 賣貨開sales invoice 3) 已開的sales invoice可直接選擇全單＂轉至採購＂而不用另外開ＰＯ

at 2024-11-29 05:02, Support Team said: 是的寄賣銷售需在發票紀錄轉至採購以更新consign數量

at 2024-11-29 05:03, matrixmiji.fin@gmail.com. said: 請問我地online support 星期仲有嗎

at 2024-11-29 05:05, Support Team said: 在訂購頁面查看紀錄

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f0169b22cdc0d7167a11ef0f68da54c03c10e00a/2024-11-29_13-04-31-%E8%A8%82%E8%B3%BC_-_Google_Chrome.png

at 2024-11-29 05:09, matrixmiji.fin@gmail.com. said: 是的請問寄賣貨品當我閞銷售發票後庫存數量會即時扣減嗎

at 2024-11-29 05:09, matrixmiji.fin@gmail.com. said: 請問寄賣貨品當我閞銷售發票後庫存數量會即時扣減嗎

at 2024-11-29 05:10, Support Team said: 銷售會當公司庫存扣貨

at 2024-11-29 05:11, Support Team said: 需這一步，採購consign庫存

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15ab7524213fa135c8d7fd400a0a57c292b968f6/%E5%9C%96%E7%89%87.png

at 2024-11-29 05:13, matrixmiji.fin@gmail.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67492df0a3c8d40bf9f1778b/v/885297f2f60ac9cb98aba44b8ca4dc7fe57532cf/image.png

at 2024-11-29 05:15, matrixmiji.fin@gmail.com. said: 平時咁開sale invoice有扣數嗎

at 2024-11-29 05:18, Support Team said: 是的

at 2024-11-29 05:21, matrixmiji.fin@gmail.com. said: 應該咁講閞銷售發票後公司的庫存數量會即時扣減但consign的庫存要做PURCHASES 才減到對嗎tｈｘ

at 2024-11-29 05:22, Support Team said: 是的

at 2024-11-29 05:23, matrixmiji.fin@gmail.com. said: 明白謝謝您:grinning:

2024-11-29-[GSuite] Chat transcript on hk1.coweasy.com starte-4793.json

at 2024-11-29 08:09, matrixmiji.fin@gmail.com. said: 想問寄售的貨品入２個倉，一個是公司倉直接係SALES invoice 裡扣庫存另外一個是寄存轉入要用pｕｒｃｈａｓｅｓ才能直接扣數對嗎

at 2024-11-29 08:11, Support Team said: 不清楚你的問題，請按實際情況操作

2024-11-29-[GSuite] Chat transcript on www.coweasy.com starte-4787.json

at 2024-11-29 04:53, haoyu wu. said: 发票开出后怎么出库

at 2024-11-29 04:54, Support Team said: 開發票已扣貨，不需重複再輸入出庫

2024-12-02-[GSuite] Chat transcript on hk2.coweasy.com starte-4802.json

at 2024-12-02 02:41, lucky. said: 請問使用用戶數可以添加多少個、

at 2024-12-02 02:42, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f3a88cfd5f96d52f62c1a8d6ea9b676cd5c29899/2024-12-02_10-42-19-Dashboard_-_Google_Chrome.png

at 2024-12-02 02:44, lucky. said: 淨單價選項不能更改

at 2024-12-02 02:46, Support Team said: 所以淨單價欄位都不能直接輸入，淨單價 = 單價 X (100 - 折扣) / 100

at 2024-12-02 02:47, lucky. said: 折扣優惠能否改成數值不需要百分比

at 2024-12-02 02:48, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b5bf1ea614db1ea749c5038d085c8fa9e5fdae4c/2024-12-02_10-47-49-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/043bca7e35aa191108869231f5610e3597fade4a/2024-12-02_10-48-16-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-12-02 02:51, lucky. said: 折扣能按照單價固定數值優惠嗎？就是顯示原價以及優惠後價格的單價

at 2024-12-02 02:51, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d6b833567d66ea620ed759019aff4f9529d85a7f/2024-12-02_10-47-49-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ba0348e74a2a3cb822a94086bb20f87a40350e3e/2024-12-02_10-48-16-%E9%8A%B7%E5%94%AE%EF%BC%88%E5%87%BA%E8%B2%A8%EF%BC%89_-_Google_Chrome.png

at 2024-12-02 02:52, Support Team said: 直接扣減金額單價折扣，只可整張單扣減

at 2024-12-02 02:52, Support Team said: 是的

2024-12-06-[GSuite] Chat transcript on www.coweasy.com starte-4811.json

at 2024-12-06 03:37, Candy Poon. said: 我想入帳

at 2024-12-06 03:38, Candy Poon. said: 如何入帳

at 2024-12-06 03:39, Support Team said: 會計輸入-會計人員輸入可直接d ebit credit 輸入voucher

at 2024-12-06 03:40, Candy Poon. said: 但佢話我不平

at 2024-12-06 03:42, Support Team said: debit credit 各自總數要相等才可以

2024-12-11- Chat transcript on hk1.coweasy.com started on Wednesday, December-016.json

at 2024-12-11 03:11, Warehouse. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6759025ba3c8d40bf9d21da8/v/d43031a2d116e2489446c827b444be6402da809d/image.png

at 2024-12-11 03:12, Support Team said: 請檢查是否已付款/鎖定/凍結

at 2024-12-11 03:12, Warehouse. said: 不能存檔

at 2024-12-11 03:12, Support Team said: 凍結日期：公司設置，只有admin可查看及更改鎖定：紀錄，只有admin可更改鎖定狀態

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/683bb6fd7e61b30e3e3ca9986dc7688e5d49397a/圖片.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/11f34ae8580a2c79dbdc14073c20037b26577bc3/圖片.png

2024-12-11- Chat transcript on hk1.coweasy.com started on Wednesday, December-017.json

at 2024-12-11 02:30, Warehouse. said: Purchase(Suppliers) 已補回供應商SO No. 保存唔到....WHY?

at 2024-12-11 02:30, Support Team said: 怎樣儲存不到？提示什麼

at 2024-12-11 02:30, Warehouse. said: SAVE 不是藍色

at 2024-12-11 02:32, Support Team said: 已付款/鎖定/凍結的不能儲存

at 2024-12-11 02:32, Warehouse. said: 沒付款

at 2024-12-11 02:39, Support Team said: 看看是否已鎖定或凍結

at 2024-12-11 02:42, Warehouse. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6758f687a3c8d40bf992cfd1/v/d49f7dda56ea1f26c8866a9a934688eab18f1d8f/image.png

at 2024-12-11 02:43, Warehouse. said: 在哪個位看到凍結

at 2024-12-11 02:44, Warehouse. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6758f687a3c8d40bf992cfd1/v/c60e1cb66d99eef205db07b20000b293b8c9e719/image.png

at 2024-12-11 02:46, Support Team said: 凍結日期：公司設置，只有admin可查看及更改鎖定：紀錄，只有admin可更改鎖定狀態

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0c2272738b0650c28d3a1c2e22bc40c5f653e85/2024-12-11_10-41-26-紀錄_銷售（出貨）_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3afa61514e8136a95b574cfb95b696969733e37e/2024-12-11_10-42-15-公司設定_-_Google_Chrome.png

2024-12-12- Chat transcript on hk1.coweasy.com started on Thursday, December-012.json

at 2024-12-12 02:19, liuchun.yang@skycityy2k.com. said: 采购收货这界面，我需要增加供应商的订单金额以及币值，谢谢～

https://tawk.link/59c4a0df4854b82732ff17d4/vc/675a3f85a3c8d40bf9842254/v/94bdc63e470da3051ef3cf63124913adeca78b4f/image.png

at 2024-12-12 02:20, Support Team said: 你看看左下方選擇欄位有沒有？

at 2024-12-12 02:20, Support Team said: 如沒有，需要報價修改處理

at 2024-12-12 02:28, liuchun.yang@skycityy2k.com. said: 这里没有

https://tawk.link/59c4a0df4854b82732ff17d4/vc/675a3f85a3c8d40bf9842254/v/84db2a05b43fd6861f8ac3a41ae174fbc9296338/image.png

at 2024-12-12 02:47, Support Team said: 如沒有，需要報價修改處理

at 2024-12-12 02:47, Support Team said: 請問需要報價嗎？

at 2024-12-12 02:51, Support Team said: 或者，如你需要看訂單金額，可以在【未完成採購訂單】報表內查看

at 2024-12-12 02:52, Support Team said: 這個報表同時有採購訂單金額和相關的採購單金額查看

at 2024-12-12 03:16, liuchun.yang@skycityy2k.com. said: 可以帮忙增加这项吗？

at 2024-12-12 03:18, Support Team said: 剛才已介紹，其實在另一報表是可以顯示的

at 2024-12-12 03:18, Support Team said: 如你必須在這個報表顯示，才需要另外報價處理，請問明白嗎？

2024-12-13- Chat transcript on hk1.coweasy.com started on Friday, December 13,-010.json

at 2024-12-13 04:17, sz.accounts@skycityy2k.com. said: 请问销售单没有转成发票，修改数量为什么不能修改？提示是转成发票了

at 2024-12-13 04:26, Support Team said: 在紀錄看看是否已轉至發票

at 2024-12-13 04:29, sz.accounts@skycityy2k.com. said: 在记录里面搜不到

at 2024-12-13 04:29, sz.accounts@skycityy2k.com. said: 所应该是未转至发票的

at 2024-12-13 04:31, sz.accounts@skycityy2k.com. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/675ba9e6a3c8d40bf90e30e1/v/c7763c81718b5a3e6750206d50800f06e43e4bb3/image.png

at 2024-12-13 04:41, Support Team said: 看看PO紀錄，是否有這張但轉去的PO，以及PO是否已採購

2024-12-20- Chat transcript on hk2.coweasy.com started on Friday, December 20,-007.json

at 2024-12-20 08:23, Jim Chong. said: 我要怎樣開始設定基礎資料包括sku ?

at 2024-12-20 08:24, Jim Chong. said: 我揀左HKTVmall 發票 API 匯入 , 怎樣開始使用?

at 2024-12-20 08:25, Support Team said: 庫存編號可設置為SKU

at 2024-12-20 08:25, Support Team said: HKTV API 先設置 HKTV提供的 API Key

at 2024-12-20 08:26, Jim Chong. said: HKTV提供的 API Key要問HKTV提供嗎?

at 2024-12-20 08:27, Jim Chong. said: 庫存編號在哪個界面?

at 2024-12-20 08:28, Support Team said: API 在HKTV Merchant 的平台查看

at 2024-12-20 08:28, Support Team said: 庫存：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1be1f69c106ac53857efed6bfce33760a4322363/2024-12-20_16-27-54-(主頁)_庫存_-_Google_Chrome.png

at 2024-12-20 08:29, Jim Chong. said: 我用HKTV mall 發票紀錄匯入模組, 是否可自動導入sku , 無須人手逐個輸入?

at 2024-12-20 08:32, Support Team said: 這個設置，匯入單據時可匯入產品資料，可以不需事先錄入產品資料

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/782d475068d4148f7786cd398f533252f5fef507/2024-12-20_16-31-20-HKTV_API_授權_-_Google_Chrome.png

at 2024-12-20 08:36, Jim Chong. said: 請問怎樣匯入?

at 2024-12-20 08:37, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5fef1f4c387cba415095c82f57d51c0402e6e3c6/2024-12-20_16-36-51-HKTV_API_授權_-_Google_Chrome.png

at 2024-12-20 08:40, Support Team said: 進入這個按鈕匯入

at 2024-12-20 08:45, Jim Chong. said: 請問呢個api 匯入界面係邊?

at 2024-12-20 08:46, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/33384ed8b50af617b6a82c7cf4d42078548df066/2024-12-20_16-45-49-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2024-12-20 08:48, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67652277a3c8d40bf9e5b8f7/v/3916c5e827db6128f5507d4da9cb765f67cba27b/image.png

at 2024-12-20 08:48, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67652277a3c8d40bf9e5b8f7/v/461f765e79802f6ded473877dc64e6c0cb918e65/image.png

at 2024-12-20 08:49, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b37cf00620adb54734c9996956f86cce24df9d57/圖片.png

at 2024-12-20 08:49, Jim Chong. said: 唔見呢個buttom

at 2024-12-20 08:49, Jim Chong. said: 有api key , 點設置?

at 2024-12-20 08:50, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67652277a3c8d40bf9e5b8f7/v/6af29d76f2b4ba17925be98e25c88bc65a14b956/image.png

at 2024-12-20 08:50, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/902aded591fea69f9058ffd8754530611d4c3f44/2024-12-20_16-50-11-HKTV_API_授權_-_Google_Chrome.png

at 2024-12-20 08:54, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67652277a3c8d40bf9e5b8f7/v/1116fa5382e0c977a3e8e94f210def16ba943ee1/image.png

at 2024-12-20 08:54, Jim Chong. said: 呢D點填?

at 2024-12-20 08:55, Jim Chong. said: 係咪要先匯入好Sku先?

at 2024-12-20 08:55, Support Team said: 預設匯入發票的客戶和收入的科目

at 2024-12-20 08:56, Support Team said: 這個設置，匯入單據時可匯入產品資料，可以不需事先錄入產品資料4:32 PM

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/640b700f7339d15f1001af17802a1d50f5a411e8/圖片.png

at 2024-12-20 08:58, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67652277a3c8d40bf9e5b8f7/v/32d9b0a12341884527087072611ba5cf13f82292/image.png

at 2024-12-20 08:59, Jim Chong. said: 匯入api , 係咪選預設客戶, 地區?

at 2024-12-20 08:59, Support Team said: 可以這樣，請按實際需要選擇

at 2024-12-20 09:01, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67652277a3c8d40bf9e5b8f7/v/8c6de2404d34bfaeebcc201c6cffb8f1f2b347a6/image.png

at 2024-12-20 09:02, Jim Chong. said: 即係呢3項如無實際需要, 隨便填即可?

at 2024-12-20 09:05, Jim Chong. said: 匯入左api , 而家點樣睇返資料?

at 2024-12-20 09:09, Support Team said: 可以

at 2024-12-20 09:09, Support Team said: 在發票紀錄查看匯入單據

at 2024-12-20 09:10, Support Team said: 或匯入紀錄查看匯入結果

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/260de3540289199f2c97e4b46d844e899333e702/2024-12-20_17-09-45-(主頁)_銷售_(批發)_-_Google_Chrome.png

2024-12-20- Chat transcript on hk2.coweasy.com started on Friday, December 20,-008.json

at 2024-12-20 06:37, CKM Leung. said: how to print the 科目列表

at 2024-12-20 06:38, Support Team said: 科目表並無列印功能

2024-12-23- Chat transcript on hk2.coweasy.com started on Monday, December 23,-003.json

at 2024-12-23 08:27, Jim Chong. said: 係咪唔可以sorting sku 既食用期?

at 2024-12-23 08:28, Support Team said: 盤點報表 - 逾期日期選項：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e6d5be4e2a21ac76eff6ea9651fee2d878dee0c4/圖片.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b266540da8e34ecec77f6f659a79986cd38924b1/圖片.png

at 2024-12-23 08:49, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/67691e15a3c8d40bf91e586f/v/830a63abeaa0f63fc7087d233216e996d4fec5bd/image.png

at 2024-12-23 08:49, Jim Chong. said: 剛讀入api 成功, 但為何會有大量skipped order 現象?

at 2024-12-23 08:51, Support Team said: 匯入有提示原因，看看是什麼原因跳過

at 2024-12-23 08:53, Jim Chong. said: 請問邊度可以睇到用戶手冊?

at 2024-12-23 08:54, Support Team said: 登入後：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fb7c43ea58b059f0feff89e11c58ff05531cc8eb/2024-12-23_16-54-03-Dashboard_-_Google_Chrome.png

at 2024-12-23 08:55, Jim Chong. said: 睇過了, 好似無講升級模組hktvmall api

at 2024-12-23 08:58, Support Team said: 用戶手冊暫時沒有HKTV相關的操作

2024-12-23- Chat transcript on hk2.coweasy.com started on Monday, December 23,-005.json

at 2024-12-23 07:05, Jim Chong. said: 請問Api 怎樣重新設定?

at 2024-12-23 07:06, Support Team said: 需要刪除再新增

at 2024-12-23 07:08, Jim Chong. said: 怎樣係sku 上設置食品到期日?

at 2024-12-23 07:09, Support Team said: 過期日期需在採購單和發票中選擇

at 2024-12-23 07:16, Jim Chong. said: 甘有無途徑可以sort 到有咩sku 就到期?

at 2024-12-23 07:19, Support Team said: 盤點報表 - 逾期日期選項：

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9b8727399575f350b5ad621ec095c209ab61c52/2024-12-23_15-17-50-(主頁)_銷售_(批發)_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c8526ec30ee8b0fa76b5a8c35e798ba765333cad/2024-12-23_15-18-08-盤點報表_(WA)_-_Google_Chrome.png

2024-12-23- Chat transcript on hk2.coweasy.com started on Monday, December 23,-006.json

at 2024-12-23 02:21, Jim Chong. said: 可否直接手動修改庫存數量?

at 2024-12-23 02:22, Support Team said: 不可以直接設庫存數，只可以加減

at 2024-12-23 02:23, Jim Chong. said: 怎樣加減?

at 2024-12-23 02:23, Support Team said: 每次入貨都是在採購單輸入其他的調整，在庫存轉倉或者庫存調整轉出轉入輸入

at 2024-12-23 02:25, Jim Chong. said: 庫存轉倉是什麼?

at 2024-12-23 02:26, Support Team said: 公司內的轉倉

at 2024-12-23 02:29, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6768c26ca3c8d40bf9cc4676/v/b283b2f52a184745389b496bc1e5cedb89e42831/image.png

at 2024-12-23 02:30, Jim Chong. said: 為何會有呢兩個column, 有咩分別?

at 2024-12-23 02:31, Support Team said: 不清楚你是什麼頁面的欄位

at 2024-12-23 02:31, Support Team said: 而且這不是系統預設有的欄位，應該是用戶設置的

at 2024-12-23 02:33, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6768c26ca3c8d40bf9cc4676/v/507adff94d6775e9e43ee8ec7dea243e9ff25d33/image.png

at 2024-12-23 02:33, Jim Chong. said: 係庫存閱覽頁見到的

at 2024-12-23 02:33, Support Team said: 這是用戶諮詢設置的地區

at 2024-12-23 02:33, Jim Chong. said: 可否統一只有1個column?

at 2024-12-23 02:35, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/04a1b83b47209d78396516a432c2dee511781f0e/2024-12-23_10-34-45-庫存_-_Google_Chrome.png

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/53bbace4bb8a9792add964f9d968651e234586f2/2024-12-23_10-34-53-地區_-_Google_Chrome.png

at 2024-12-23 02:36, Jim Chong. said: 呢個頁面係邊度睇到, 可否講一講

at 2024-12-23 02:37, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf821c493a1171437e55edf8dafef742a612d929/2024-12-23_10-36-36-(主頁)_庫存_-_Google_Chrome.png

at 2024-12-23 02:37, Support Team said:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/37ec4fb4ec7fb98eb24a43a5035aab68e61a3e54/2024-12-23_10-37-23-庫存_-_Google_Chrome.png

at 2024-12-23 02:56, Jim Chong. said: 應該唔係我set , 所有sku 地區全部都係貨倉一, 但出來就多左2個column S202700101, S202700198

at 2024-12-23 02:56, Jim Chong. said: 會唔會係同我匯入文件有關?

at 2024-12-23 02:57, Jim Chong. said: 點樣可以統一返?

at 2024-12-23 02:57, Support Team said: 請檢查你匯入的文件

at 2024-12-23 02:57, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6768c26ca3c8d40bf9cc4676/v/7bbc3dda60df4bc7aaef27936d8c1fc33255e48f/image.png

at 2024-12-23 02:57, Support Team said: 可修改excle再匯入

at 2024-12-23 02:57, Jim Chong. said: 條數甘樣我怕會唔會影響到日後操作

at 2024-12-23 02:58, Jim Chong. said:
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6768c26ca3c8d40bf9cc4676/v/4187989b51aa2a309e22d6fd9e214d8021f4d408/ECOM-EXCH_DAILY_ORDER_S2027001_20241218235959.xlsx

at 2024-12-23 02:58, Jim Chong. said: 我入既file唔見有呢2個column的

at 2024-12-23 02:59, Jim Chong. said:

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6768c26ca3c8d40bf9cc4676/v/c1a8abb67a5b7cf21d90d57dd14e1240698353e9/image.png

at 2024-12-23 03:00, Jim Chong. said: 我見到了, 唔通我要人手改?

at 2024-12-23 03:00, Jim Chong. said: 多左2個column 對我其實有無影響?

at 2024-12-23 03:01, Support Team said: 庫存每次出貨入貨都要選地區同一個庫存，除了總數，也會按不同地區計數

2024-12-25- Chat transcript on hk1.coweasy.com started on Wednesday, December-002.json

at 2024-12-25 07:27, sz.accounts@skycityy2k.com. said: 請問我們的庫存存貨是同一個編碼，為什麼在庫存流量報表（全部成本法）是分開統計的？

at 2024-12-25 07:28, Revised Reply said: 你指的分開是按地區分開？庫存流量報表是按不同產品不同地區顯示產品數出入的流量

at 2024-12-25 07:28, sz.accounts@skycityy2k.com. said: 請問我想核對庫存的結餘應該在哪裡核對

at 2024-12-25 07:28, Revised Reply said: 庫存數量可以查看傳統的盤點報表; 或者包含不同倉庫庫存數量的庫存閱覽; 又或者檢查庫存流量報表以查看庫存出入的明細，這樣可以幫助核對庫存的結餘

at 2024-12-25 07:28, sz.accounts@skycityy2k.com. said: 才不會分開統計

at 2024-12-25 07:28, Revised Reply said: 不同用戶有不同的需要，請參考上一個回覆，根據實際的需要查看報表

2024-12-25- Chat transcript on hk1.coweasy.com started on Wednesday, December-003.json

at 2024-12-25 02:10, sz.accounts@skycityy2k.com. said: 你好，請問庫存為什麼我和同事的界面不一樣啊？

at 2024-12-25 02:10, Revised Reply said: 不清楚你的問題，請提供具體說明，是哪一個介面有什麼不同？

at 2024-12-25 02:13, sz.accounts@skycityy2k.com. said: 請問庫存流量報表（全部成本法）如何下載？

at 2024-12-25 02:13, Revised Reply said: 報表搜尋頁面可以直接匯出，查看報表時也可以匯出

2024-12-26- Chat transcript on coweasy.com started on Thursday, December 26,-001.json

at 2024-12-26 07:40, V1735198799822409 said: Can I pay by monthly instead of yearly?

at 2024-12-26 07:41, Revised Reply said: An annual payment option is available, offering a discount. Alternatively, users still have the option to pay monthly without discount.

at 2024-12-26 07:41, V1735198799822409 said: That means I can pay on monthly basis? Correct?

at 2024-12-26 07:41, Revised Reply said: Yes