2023 Chat history

2023-01-04-Chat transcript on hk1.coweasy.com started on Wedn-0001.json

at 2023-01-04 02:51, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63b4e878a3c8d40bf9bfc96e/v/bd59329062096977f23b90419fb2c2949275ab4b/image.png

at 2023-01-04 02:52, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63b4e878a3c8d40bf9bfc96e/v/3162b29442a3c2bd73233fdb398236529a1b7088/image.png

at 2023-01-04 02:54, Support Team said: 公司資料set早1年

at 2023-01-04 02:57, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63b4e878a3c8d40bf9bfc96e/v/9bc06247d8e9f3f3018ed57f3463482b9b6f33ba/image.png

at 2023-01-04 02:58, Raymond Chan. said: commencement date是指第一日用coweasy對嗎？

at 2023-01-04 03:00, Support Team said: 輸入單據可以選擇最早的1日

at 2023-01-04 03:01, Support Team said: 或者, 在初始餘額這裡輸入, 這裡只看freeze date, 可以早過這日

at 2023-01-04 03:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fab946095c794ccfe74e6bcb48cec92ae3b9a234/image.png

at 2023-01-04 03:03, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63b4e878a3c8d40bf9bfc96e/v/de00d0a95a46152ff39a31ad420fe153e4b4f8bb/image.png

at 2023-01-04 03:03, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63b4e878a3c8d40bf9bfc96e/v/1ea88bf80b3529613f7e657aca88d10919e9841a/image.png

at 2023-01-04 03:04, Raymond Chan. said: 唔知點解，我輸入cost of service opening balance 一直不顯示，其他account的都正常顯示

at 2023-01-04 03:08, Support Team said: 這個原本是opening stock?

at 2023-01-04 03:16, Raymond Chan. said: 明白嗮，同事將opening stock改左做cost of service...

at 2023-01-04 03:16, Raymond Chan. said: 謝謝你

2023-01-05-Chat transcript on www.coweasy.com started on Thur-0003.json

at 2023-01-05 09:43, Part-time. said: 今日系統是否出現問題

at 2023-01-05 09:44, Part-time. said: 為什麼入銀行交易會打亂了我本來入的數

at 2023-01-05 09:44, Support Team said: 是什麼問題？

at 2023-01-05 09:46, Part-time. said: voucher no.打亂了

at 2023-01-05 09:50, Support Team said: 是怎樣亂？請截圖

2023-01-09-Chat transcript on hk1.coweasy.com started on Mond-0004.json

at 2023-01-09 02:58, Joann. said: want to know how to rental this system

at 2023-01-09 02:59, Support Team said: 登入後->訂購

at 2023-01-09 02:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ebf1f495567860a4b32a2ef656586a83ce48bf84/2023-01-09_10-59-25-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-01-09 03:03, Support Team said: 請稍等，稍後我會安排銷售專員致電給你，謝謝

2023-01-09-Chat transcript on hk1.coweasy.com started on Mond-0005.json

at 2023-01-09 03:26, Alice Lei. said: 請問可以有堂上,,,,如何把報價單轉成PO,,,把PO轉成INVOICE?

at 2023-01-09 03:27, Support Team said: 報價單可轉去發票和採購訂單

at 2023-01-09 03:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5145e62d383b6c1cfa9177da3917aaa324b90b8c/2023-01-09_11-27-24-報價單_-_Google_Chrome.png

at 2023-01-09 03:28, Alice Lei. said: 有ZOOM堂上嗎?

at 2023-01-09 03:29, Support Team said:
https://www.coweasy.com/Cloud/Demo.aspx

at 2023-01-09 03:29, Alice Lei. said: 可THROUGH LINK,,,BOOK 時間?

at 2023-01-09 03:31, Alice Lei. said: 請問到時如何上堂?

at 2023-01-09 03:31, Support Team said: zoom

at 2023-01-09 03:36, Alice Lei. said: OK, 已交申請堂表, THX

at 2023-01-09 03:37, Alice Lei. said: 到時有ZOOM LINK 比我入去?

at 2023-01-09 03:38, Support Team said: 同事確認後會send

at 2023-01-09 03:38, Alice Lei. said: OK. THX

2023-01-09-Chat transcript on hk1.coweasy.com started on Mond-0006.json

at 2023-01-09 03:47, Aaron Chan. said: 你好, 早晨, 想問下, 一個客戶裡面, 可唔可以輸入兩個送貨地址?到我打單時可以選擇顯示邊個地址

at 2023-01-09 03:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf0b6eab2061ecbeac2036bd6c3b4c424d181e66/2023-01-09_11-47-32-客戶_(CRM)_-_Google_Chrome.png

at 2023-01-09 03:51, Aaron Chan. said: OK, 明白, THX!

2023-01-09-Chat transcript on hk1.coweasy.com started on Mond-0007.json

at 2023-01-09 04:07, Joann. said: 表格修改服務基礎,數據搬遷服務及紀錄數據搬遷服務-唔係好明--為何要收費?

at 2023-01-09 04:08, Support Team said: 表格修改修改發票報價單等單據pdf模板樣式

at 2023-01-09 04:10, Support Team said: 數據搬遷，紀錄數據搬遷如有舊的資料，例如發票傳票等，可代客戶匯入系統

2023-01-09-Chat transcript on hk1.coweasy.com started on Mond-0009.json

at 2023-01-09 09:46, Agnes Ma. said: 沒有credit card付款選項？

at 2023-01-09 09:47, Support Team said: paypal 可用信用卡

at 2023-01-09 09:47, Agnes Ma. said: 要另外login PayPal acct right？

at 2023-01-09 09:49, Support Team said: PayPal 不 login 也可以

2023-01-09-Chat transcript on www.coweasy.com started on Mond-0008.json

at 2023-01-09 05:00, Ms Lau. said: 問:銀行承上結餘數,我入12350 好像不正確僧累計.

at 2023-01-09 05:01, Support Team said: 初始餘額？

at 2023-01-09 05:01, Ms Lau. said: 是

at 2023-01-09 05:02, Ms Lau. said: 我在銀行月結單輸入的

at 2023-01-09 05:03, Support Team said: 請截圖

at 2023-01-09 05:06, Ms Lau. said: 等

at 2023-01-09 05:09, Ms Lau. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63bb9cc3a3c8d40bf9786488/v/302a6bf1e916888d7893a60db667649e9d945b90/2023-01-09.png

at 2023-01-09 05:09, Support Team said: 上月？

at 2023-01-09 05:10, Support Team said: 由5月開始入數？

at 2023-01-09 05:10, Ms Lau. said: 由2022-4入

at 2023-01-09 05:10, Ms Lau. said: 結餘不明白?

at 2023-01-09 05:10, Ms Lau. said: 好像累計

at 2023-01-09 05:12, Support Team said: 可以查看總分類帳，除了P&L年末會重置，所有紀錄都會累計

at 2023-01-09 05:13, Ms Lau. said: 是否不應入12350

at 2023-01-09 05:15, Support Team said: 這個是用了做什麼的？看看總分類帳，如果全部都是重複輸入的不應該入

at 2023-01-09 05:20, Ms Lau. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63bb9cc3a3c8d40bf9786488/v/d7424f88d0590da18ea686703e629e0f97931ba5/2023-01-09_(1).png

at 2023-01-09 05:21, Ms Lau. said: 我唔係好明白

at 2023-01-09 05:22, Support Team said: 這個 12350 是用了做什麼的？

at 2023-01-09 05:25, Ms Lau. said: 其實我手動入銀行月結單,上月帶落數我入12350

at 2023-01-09 05:25, Ms Lau. said: 我是否入錯?

at 2023-01-09 05:26, Support Team said: 那你試試刪除

at 2023-01-09 05:27, Ms Lau. said: 刪除條數入去那裡

at 2023-01-09 05:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/34246546325e2c622413b28577eefa205ac9a209/image.png

2023-01-11-Chat transcript on hk1.coweasy.com started on Wedn-0010.json

at 2023-01-11 04:31, karson. said: 如何delete，註冊過得email

at 2023-01-11 04:32, Support Team said: 註冊時登記的電郵？

at 2023-01-11 04:33, karson. said: yes

at 2023-01-11 04:33, karson. said: 註冊公司時得email

at 2023-01-11 04:33, karson. said: 我想入我同事嘅email，話我登記過

at 2023-01-11 04:34, Support Team said: 發送電郵到 support@coweasy.com 申請刪除帳號，註明公司名稱，我們確認後安排刪除

2023-01-11-Chat transcript on hk1.coweasy.com started on Wedn-0011.json

at 2023-01-11 06:31, Joann. said: 請問現用戶只有管理員及用戶各1。因我司購買用户有4位。請指教如何其他用戶

at 2023-01-11 06:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/336f03d261f8969cb973ba9343f342f6af968653/1_11-59-00-1_new_message.png

at 2023-01-11 06:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e252406ba1133a6d88915f6f8984e05a7e66e63/1_11-59-26-用戶管理.png

at 2023-01-11 06:36, Joann. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63be56e7a3c8d40bf99be04e/v/d2f983988c15cd7f4cdc39fee97294da117231b1/管理員及用戶各1.jpg

at 2023-01-11 06:37, Support Team said: 請提供已付發票

at 2023-01-11 06:42, Joann. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63be56e7a3c8d40bf99be04e/v/c5359b42a518fd448355ce2a6132c1c582f4768d/Payment_record..jpg

at 2023-01-11 06:42, Joann. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63be56e7a3c8d40bf99be04e/v/c87dfe18ae47771e3a584c3cd746c343ba754b38/Invoice-Skynet.jpg

at 2023-01-11 06:43, Support Team said: 試用期是 1+1 用戶

at 2023-01-11 06:43, Support Team said: 可取消試用期，發票改為今天開始計

at 2023-01-11 06:47, Joann. said: 如果吾取消試用期的話只可用2個用戶。過了試用期就可以加用戶。

at 2023-01-11 06:48, Support Team said: 是的

at 2023-01-11 06:49, Joann. said: 現試用期可否正式入資料。或開invoice或入account

at 2023-01-11 06:49, Support Team said: 可以

at 2023-01-11 06:54, Joann. said: 請取消試用期。因公司要入加其他用戶.謝謝!

at 2023-01-11 07:02, Support Team said: 已取消試用期，revised invoice：

at 2023-01-11 07:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/683ed0daacc2d40e46e25de4cbefc4687a5e547d/INV25000644.pdf

2023-01-11-Chat transcript on hk1.coweasy.com started on Wedn-0012.json

at 2023-01-11 07:49, Ms Lau. said: 問

at 2023-01-11 07:50, Ms Lau. said: 銀行月結單輸入內,綠色+號是否全部要銷數?

at 2023-01-11 07:51, Ms Lau. said: S 位置

at 2023-01-11 07:52, Ms Lau. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63be66cba3c8d40bf9b966fa/v/b243075fac9ad48545acaca9589efcfa610ea735/2023-01-09_(1).png

at 2023-01-11 07:53, Ms Lau. said: 另外表內承上結余係3月尾,為什麼會有數?

at 2023-01-11 07:55, Ms Lau. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63be66cba3c8d40bf9b966fa/v/59d4f0269e6bd1fb0a07073b7fad9a1365739d25/2023-01-11.png

at 2023-01-11 07:57, Support Team said: 有 AR/AP 這些要按S銷數

at 2023-01-11 08:00, Ms Lau. said: 薪金及什費?

at 2023-01-11 08:03, Support Team said: 有入accuured 的要銷

at 2023-01-11 08:06, Support Team said: 12350 看看前面月份總分類帳

at 2023-01-11 08:07, Ms Lau. said: 無入ACCUURED 不用銷,會在損益表顯示嗎?

at 2023-01-11 08:16, Support Team said: P&L item 會在P&L 顯示

2023-01-11-Chat transcript on hk1.coweasy.com started on Wedn-0014.json

at 2023-01-11 08:06, Joann. said: 我想请问invoice我地自己修改完模板后无法保存

at 2023-01-11 08:07, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-01-11 08:07, Support Team said: 請參考faq另存和上傳

2023-01-11-Chat transcript on www.coweasy.com started on Wedn-0013.json

at 2023-01-11 08:34, Carrie. said: Janet,我是新手試用此系統

at 2023-01-11 08:35, Carrie. said: 不過不知道該如何入手

at 2023-01-11 08:35, Support Team said: 可聽一次demo：
https://www.coweasy.com/Cloud/Demo.aspx

at 2023-01-11 08:36, Carrie. said: 今早10:30聽過了

at 2023-01-11 08:39, Carrie. said: 沒事了,我自己再試一下吧,謝謝

2023-01-12-Chat transcript on hk1.coweasy.com started on Thur-0015.json

at 2023-01-12 03:33, Alice Lei. said: 已輸入了發票,,,點樣可以SETTLE IT, THX?

at 2023-01-12 03:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/598e57c7236a6527e4da066cda6b2e28f9255f9d/2023-01-12_11-35-02-Receipt_(Customers)_-_Google_Chrome.png

at 2023-01-12 03:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/25fe261adad8f8209c1a85bee1ea5724894ecbaf/2023-01-12_11-35-24-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

at 2023-01-12 03:36, Support Team said: receipt：選客戶，輸入收取發票的金額，選擇收款科目/金額

at 2023-01-12 03:44, Alice Lei. said: 已SAVE 了INVOICE, 但點解在FINANCIAL STATEMENT 沒有AR,,同SALES 記錄?

at 2023-01-12 03:44, Alice Lei. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63bf7507a3c8d40bf9eaa786/v/4e2fba01e93416d7e84781a0f1de75619e4fca5b/image.png

at 2023-01-12 03:45, Alice Lei. said: 是不在INVOICE 出了錯?

at 2023-01-12 03:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e4189c217b3c3c2dcc6885dc3f426d2d02f25e20/2023-01-12_11-45-44-Invoice_(Customers)_-_Google_Chrome.png

at 2023-01-12 03:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fd9b1d1cd53d6bbafdfa7284f12aa1210263d6c4/2023-01-12_11-46-09-Voucher_-_Google_Chrome.png

at 2023-01-12 03:48, Alice Lei. said: 一定要入DISCOUNT?

at 2023-01-12 03:49, Alice Lei. said: 一定要入DISCOUNT 才有SALES記錄嗎?

at 2023-01-12 03:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/23dbcc547f4ae0e678c49f32ee6f7a6746421bce/2023-01-12_11-49-07-Invoice_(Customers)_-_Google_Chrome.png

at 2023-01-12 03:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e0988d0e4c5402708b0950c03c769319e0b334dd/2023-01-12_11-49-15-Voucher_-_Google_Chrome.png

at 2023-01-12 03:51, Alice Lei. said: 因我們會計師樓沒有INVENTORY

at 2023-01-12 03:51, Support Team said: 科目選revenue

at 2023-01-12 03:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dd1dd7b5a6bea895428d841f384ad7c3e111d140/2023-01-12_11-51-58-Invoice_(Customers)_-_Google_Chrome.png

2023-01-12-Chat transcript on hk1.coweasy.com started on Thur-0017.json

at 2023-01-12 06:33, Alice Lei. said: 請問有一個REPORT,,,能睇到每個月, 每個客戶欠我們公司多少錢?

at 2023-01-12 06:33, Support Team said: 客戶往來

at 2023-01-12 06:33, Alice Lei. said: 係咪睇銷售分析報表-客戶往來報表?

at 2023-01-12 06:33, Support Team said: 或帳齡報表

2023-01-12-Chat transcript on hk1.coweasy.com started on Thur-0019.json

at 2023-01-12 07:08, Alice Lei. said: 因我們是會計師樓, 不是做TRADING,,,COWEASY GEN出來的發票可以唔要數量, 單價和確認貨品人員等資料嗎?

at 2023-01-12 07:08, Alice Lei. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/63bfb179a3c8d40bf9e6a64c/v/ab5140981c393d53ee0633a3e9f19f952025a2ff/Demo_Invoice.pdf

at 2023-01-12 07:09, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2023-01-12-Chat transcript on www.coweasy.com started on Thur-0016.json

at 2023-01-12 04:41, Agnes Ma. said: 你好我想問如果想修改Invoice template 下面想加返T&C

at 2023-01-12 04:41, Agnes Ma. said: 應該點修改？

at 2023-01-12 04:42, Support Team said: 加 text

at 2023-01-12 04:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d32fe0abc47573d60f2983bfa8ebb3e4bcfada48/2023-01-12_12-42-09-Invoice_-_Google_Chrome.png

2023-01-12-Chat transcript on www.coweasy.com started on Thur-0018.json

at 2023-01-12 07:34, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63bfb7f2a3c8d40bf9cbca2a/v/0479f0f90b12eb07bd627ce717ebed04d0158652/1673508819919.jpg

at 2023-01-12 07:34, Agnes Ma. said: 我自己set完invoice之後無法保存

at 2023-01-12 07:37, Support Team said: 改了什麼

2023-01-13-Chat transcript on hk1.coweasy.com started on Frid-0021.json

at 2023-01-13 02:16, Tsao Hoi Ho,. said: attend the seminar yesterday, we are CPA firm, giving one free acc

at 2023-01-13 02:16, Tsao Hoi Ho,. said: may i ask for the demo, timetable

at 2023-01-13 02:17, Tsao Hoi Ho,. said: what is difference between demo and Q&A

at 2023-01-13 02:17, Support Team said: demo：
https://www.coweasy.com/Cloud/Demo.aspx

at 2023-01-13 02:18, Tsao Hoi Ho,. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63c0beefa3c8d40bf9f7deb9/v/5422958025dfd363dab3655681d6ea3fe0cc93ab/image.png

at 2023-01-13 02:18, Tsao Hoi Ho,. said: yes, this table

at 2023-01-13 02:19, Tsao Hoi Ho,. said: is the demo time, 1 to 1 OR in group?

at 2023-01-13 02:19, Tsao Hoi Ho,. said: both ok to me

at 2023-01-13 02:19, Support Team said: only these has q&a session

at 2023-01-13 02:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c7f19cbb3f54e9687e1a1cb5b650da886ae189c0/圖片.png

at 2023-01-13 02:19, Support Team said: group， via zoom meeting

at 2023-01-13 02:20, Tsao Hoi Ho,. said: ic, is it the same as I attend yesterday?

at 2023-01-13 02:20, Support Team said: 內容不同，主要講中小企的進銷存功能

at 2023-01-13 02:20, Tsao Hoi Ho,. said: so, I can also enroll?

at 2023-01-13 02:20, Support Team said: yes

at 2023-01-13 02:21, Tsao Hoi Ho,. said: so, the zoom meeting with Q&A, we can ask question, other seminar just lesson?

at 2023-01-13 02:21, Support Team said: 是的

at 2023-01-13 02:21, Tsao Hoi Ho,. said: ic, tks to clarify

at 2023-01-13 02:21, Tsao Hoi Ho,. said: sorry, also 1 question

at 2023-01-13 02:22, Tsao Hoi Ho,. said: i try to start to use the free 1 company acc

at 2023-01-13 02:22, Tsao Hoi Ho,. said: Is the acc including all functions?

at 2023-01-13 02:22, Tsao Hoi Ho,. said: e.g. account and audit for 1 company?

at 2023-01-13 02:23, Support Team said: 是的

at 2023-01-13 02:23, Tsao Hoi Ho,. said: great

at 2023-01-13 02:24, Tsao Hoi Ho,. said: but i read your web, your acc software seems have many different sections, e.g. ledger, stock etc

at 2023-01-13 02:24, Tsao Hoi Ho,. said: so, my 1 account has ALL functiion?

at 2023-01-13 02:24, Support Team said: 是的

at 2023-01-13 02:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/523f6df86caf6c430a18820df635af9db7533d20/2023-01-13_10-24-17-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

at 2023-01-13 02:24, Tsao Hoi Ho,. said: oh, great, excellent

at 2023-01-13 02:25, Tsao Hoi Ho,. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63c0beefa3c8d40bf9f7deb9/v/c48982ad7303ca5d5820d496c5de9fe39bcce7bb/image.png

at 2023-01-13 02:25, Tsao Hoi Ho,. said: i manage to see it now

at 2023-01-13 02:26, Tsao Hoi Ho,. said: sorry, just start to learn

at 2023-01-13 02:26, Tsao Hoi Ho,. said: many questions

2023-01-13-Chat transcript on www.coweasy.com started on Frid-0022.json

at 2023-01-13 06:33, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63c0faeda3c8d40bf98ad56c/v/61d7af4d75da0597f93f99871684608f056e42f4/WeChataa05ffa25c7583a20b06a38609013ca1.png

at 2023-01-13 06:34, Agnes Ma. said: 想問下想set invoice item

at 2023-01-13 06:34, Agnes Ma. said: 幾個item gern唔到出黎

at 2023-01-13 06:38, Support Team said: 預設的data band 刪除了？

at 2023-01-13 06:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/34201dbfc14a0eb97a4ab6d285832936cb651b0f/2023-01-13_14-37-20-Invoice_-_Google_Chrome.png

2023-01-13-Chat transcript on www.coweasy.com started on Frid-0023.json

at 2023-01-13 07:14, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63c104afa3c8d40bf9cdccf4/v/4052513cd9ed78122484913a6f5323d94d4e98ce/WeChatcc7a6fea85f4d9884c99e6948232e4b2.png

at 2023-01-13 07:14, Agnes Ma. said: 點解上面個bar 拉唔到落去

at 2023-01-13 07:19, Support Team said: 請參考預設樣式，所有欄位都放在 header/footer/data bands 裏面

at 2023-01-13 07:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f0866684157e620b27ee5bb33aa3053c3777a12a/2023-01-13_15-18-36-Invoice_-_Google_Chrome.png

2023-01-13-Chat transcript on www.coweasy.com started on Frid-0025.json

at 2023-01-13 07:58, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63c10f26a3c8d40bf93722ca/v/66bc6f2ce7d8a43b66ed0fd35a27d2a380820e76/WeChatb25b455c79fdfef385037e469f97c1f2.png

at 2023-01-13 07:59, Agnes Ma. said: 請問點將橙色位轉埋顏色？

at 2023-01-13 07:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2d58b383968ba29a5980510b9cd951229ce3d15e/style-12-31.png

at 2023-01-13 07:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2e355ff6437303c0394070b1b64f9c6092a1cf25/style-15-49.png

2023-01-13-Chat transcript on www.coweasy.com started on Frid-0026.json

at 2023-01-13 08:25, Agnes Ma. said: 請問點將成張invoice轉成英文version

at 2023-01-13 08:25, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63c11576a3c8d40bf9179394/v/d2a9aa16fe05e897b34e5cb44e2aeddfac25c985/WeChatae328b4739643ac8a1c7477df1d3cf33.png

at 2023-01-13 08:31, Support Team said: 跟系統介面語言

at 2023-01-13 08:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de095e51d042813aa89f84d71f4c8805dbb91c4c/2023-01-13_16-30-50-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

at 2023-01-13 08:32, Agnes Ma. said: 轉左啊

at 2023-01-13 08:32, Agnes Ma. said: 但係出黎都係中文既

at 2023-01-13 08:33, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63c11576a3c8d40bf9179394/v/3309275d5911dc39c25f7748c4102f43e8e2ec81/WeChat60c01abec601e8ac8eebd9a8d2043186.png

at 2023-01-13 08:34, Support Team said: 系統轉？

at 2023-01-13 08:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3292b0ff069f2cd4779bfdb521737a090af4cc0b/2023-01-13_16-30-50-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

at 2023-01-13 08:35, Agnes Ma. said: 轉完要再upload多次？

at 2023-01-13 08:35, Support Team said: refresh 再看看

at 2023-01-13 08:36, Agnes Ma. said: ok啦唔該曬

2023-01-17-Chat transcript on hk1.coweasy.com started on Tues-0027.json

at 2023-01-17 03:12, Innovation Team Co. Ltd. said: 如果我的PO是12個月的租金收入，請問可以怎樣建立sales order

at 2023-01-17 03:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ce22548844d278d304473e2a3a645efc9b0fb883/-32-13-運費.png

at 2023-01-17 03:25, Innovation Team Co. Ltd. said: 是不是每一個月加一個item

at 2023-01-17 03:28, Support Team said: 按客戶需要輸入，系統並沒有要求

at 2023-01-17 03:34, Innovation Team Co. Ltd. said: 那我分12個月出貨，如何出invoice, sales 會自動扣數？

at 2023-01-17 03:35, Innovation Team Co. Ltd. said: 還日要開12張sales order

at 2023-01-17 03:36, Support Team said: 收入的日期不同，要分開不同發票輸入

2023-01-17-Chat transcript on hk1.coweasy.com started on Tues-0031.json

at 2023-01-17 07:35, Fanny Leong. said: 請問有無非牟利機構的會計系統版本

at 2023-01-17 07:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9ee2cb09eef672d6b78576ff990907fc16073bbc/2023-01-17_15-38-20-(主頁)_會計_-_Google_Chrome.png

at 2023-01-17 07:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/06d5ca929c9b86dca3ac1e068168c0b4f6da8eb6/2023-01-17_15-39-45-科目列表_-_Google_Chrome.png

at 2023-01-17 07:40, Support Team said: 科目表，選空白模板，可匯入用開的科目表

at 2023-01-17 07:44, Fanny Leong. said: 有無關於非牟利機構的報表

at 2023-01-17 07:45, Support Team said: 暫時沒有相關報表

at 2023-01-17 07:46, Fanny Leong. said: 可否自定報表

at 2023-01-17 07:46, Support Team said: 暫時沒有這個功能

2023-01-17-Chat transcript on www.coweasy.com started on Tues-0028.json

at 2023-01-17 02:16, Agnes Ma. said: 點解我invoice上打中文會顯示唔出黎

at 2023-01-17 02:16, Agnes Ma. said: 但是preview果陣又得

at 2023-01-17 02:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/742e96c31ab594f648ac12fa4e0b901509e24fbb/2023-01-17_10-18-13-銷售（出貨）_-_Google_Chrome.png

at 2023-01-17 02:32, Agnes Ma. said: 呢part係邊部分

at 2023-01-17 02:32, Support Team said: 字體

at 2023-01-17 02:52, Agnes Ma. said: 點解我改invoice時唔俾我移

at 2023-01-17 02:53, Support Team said: 移什麼

at 2023-01-17 02:54, Agnes Ma. said: 我想換位

at 2023-01-17 02:54, Agnes Ma. said: 換唔到

at 2023-01-17 02:54, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63c60487a3c8d40bf94e151b/v/358cf1a8cdf79b424655ba588d701e349840c1f2/image.png

at 2023-01-17 02:57, Support Team said: 換什麼

at 2023-01-17 02:58, Agnes Ma. said: 換位

at 2023-01-17 02:58, Support Team said: 什麼要換位

at 2023-01-17 02:59, Agnes Ma. said: 我想一整part移位

at 2023-01-17 03:00, Agnes Ma. said: 例如hederBna1 同band2換位

at 2023-01-17 03:01, Support Team said: 直接拖就可以移動

at 2023-01-17 03:06, Agnes Ma. said: 點解我唔得，佢會自動回到原位

at 2023-01-17 03:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e1c5e14c153ff82cf602a139da6b126d92c7021b/2023-01-17_11-03-49.gif

at 2023-01-17 03:33, Agnes Ma. said: 為何3會自己走去第二頁

at 2023-01-17 03:33, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63c60487a3c8d40bf94e151b/v/f145b3cbfca8c6ccf6a7a1f44c7ac2d425a13d0f/image.png

at 2023-01-17 03:33, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63c60487a3c8d40bf94e151b/v/d80bbcd36b949d88e624038ed73f370228cd3149/image.png

at 2023-01-17 03:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6cc5041729978c4495ca0e9b9993b06ba4ec3a1/2023-01-17_11-34-25-發票_-_Google_Chrome.png

2023-01-17-Chat transcript on www.coweasy.com started on Tues-0029.json

at 2023-01-17 04:37, Agnes Ma. said: 同一個產品2個地區倉庫各有不同數量可set？

at 2023-01-17 04:37, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63c62582a3c8d40bf9f6a738/v/dd1ff7d3cc198809c592d1a070111060cca04acc/image.png

at 2023-01-17 04:38, Support Team said: 採購入貨時選不同地區

2023-01-17-Chat transcript on www.coweasy.com started on Tues-0030.json

at 2023-01-17 07:21, V1673938035851291 said: 我想查詢有關會計系統的資料

at 2023-01-17 07:22, Support Team said: 請問是查詢什麼？

at 2023-01-17 07:23, V1673938035851291 said: 請問有無中文介面的會計系統可以試用

at 2023-01-17 07:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0901deed6f8b0d99ba8fbdd141ca5264c69052b1/trial.png

at 2023-01-17 07:24, Support Team said: 介面可自行選繁簡英

2023-01-17-Chat transcript on www.coweasy.com started on Tues-0032.json

at 2023-01-17 08:04, 133. said: 我想問profit & loss 中的 opening stock 唔見左

at 2023-01-17 08:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e1e984d42f0aeac4db29fcbb254afb07ddc8b7a1/2023-01-17_16-07-06-損益表_-_Google_Chrome.png

at 2023-01-17 08:08, Support Team said: 損益表的opening stock 根據所選時間顯示

at 2023-01-17 08:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f80a9c9d8eab0f734e94232baf6e3cf7d5416977/2023-01-17_16-07-25-總分類賬_-_明細_-_Google_Chrome.png

at 2023-01-17 08:08, Support Team said: opening stock 只顯示損益表from的日期

at 2023-01-17 08:12, 133. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63c6559da3c8d40bf9f0e1bb/v/620e66d464cc137e611e0601948a3807409c2508/2023-01-17.png

at 2023-01-17 08:12, 133. said: 但這個睇唔到

at 2023-01-17 08:15, Support Team said: 2021-04-01 這日 opening stock 有沒有數

at 2023-01-17 08:16, 133. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63c6559da3c8d40bf9f0e1bb/v/6b69c2af913d1e9f5a8b654ceb3506e58367075d/2023-01-17_(1).png

at 2023-01-17 08:17, Support Team said: opening stock 只顯示損益表from的日期

at 2023-01-17 08:17, Support Team said: 當日沒有數就不會顯示

at 2023-01-17 08:17, Support Team said: 數據不會累計

at 2023-01-17 08:18, 133. said: 2021-04-01 這日就是from的日期

at 2023-01-17 08:19, Support Team said: 那你這日有沒有數？

2023-01-17-Chat transcript on www.coweasy.com started on Tues-0033.json

at 2023-01-17 09:06, Agnes Ma. said: 你好如果我想開Delivery order 應該係邊度開？

at 2023-01-17 09:06, Support Team said: 發票，可出debit note/delivery note/packing list

2023-01-18-Chat transcript on hk1.coweasy.com started on Wedn-0034.json

at 2023-01-18 03:17, Peter Chan. said: 你好, 我想問問可以重新初始整個database? 如不能, 想問問, 那些目前的Chart of Account 都可以Override的? Thanks.

at 2023-01-18 03:18, Support Team said: 訂購後，如需清空試用資料，請電郵至 support@coweasy.com 註明帳戶登入電郵，與你確認後會清空帳戶所有資料，包括所有基礎數據和單據

at 2023-01-18 03:19, Support Team said: 科目表內，除了AR AP opening/closing stock 之類不可刪除的科目外，其他科目都可以刪除或修改編號/名稱

at 2023-01-18 03:20, Peter Chan. said: 好的... 謝謝...

2023-01-18-Chat transcript on hk1.coweasy.com started on Wedn-0036.json

at 2023-01-18 07:07, Alice Lei. said: hi Janet, 請問下點樣可以睇到一年入了多少張傳票?

at 2023-01-18 07:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9766d29ae2ee6742f4e8ef2b41685596346213bd/2023-01-18_15-07-50-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-01-18 07:22, Alice Lei. said: 我想知道全年傳票的數量

at 2023-01-18 07:22, Support Team said: 沒有這樣的功能

2023-01-18-Chat transcript on www.coweasy.com started on Wedn-0037.json

at 2023-01-18 09:24, Agnes Ma. said: Hello，我想問如果一張invoice 分2-3次送貨可以開2-3張delivery order？

at 2023-01-18 09:25, Support Team said: 不可以，每張發票只可出一張發票/送貨單PDF

2023-01-18-Chat transcript on www.coweasy.com started on Wedn-0038.json

at 2023-01-18 09:16, Agnes Ma. said: 一張invoice，點送兩個地址

at 2023-01-18 09:16, Support Team said: 需分2張輸入

at 2023-01-18 09:16, Agnes Ma. said: 要開2張invoice？

at 2023-01-18 09:17, Support Team said: 是的

at 2023-01-18 09:22, Agnes Ma. said: 因為有機會2次送貨，咁如何處理

at 2023-01-18 09:22, Support Team said: 每次送貨輸入一張發票

at 2023-01-18 09:24, Support Team said: 如同一地址，已知送貨時間及送貨時間不會改變，可輸入不同送貨時間

at 2023-01-18 09:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/67b746f2a3f062b9c72e61497dc4abee7a9207e4/2023-01-18_17-24-02.png

at 2023-01-18 09:24, Support Team said: 否則，分開不同發票輸入

2023-01-19-Chat transcript on hk1.coweasy.com started on Thur-0039.json

at 2023-01-19 03:04, Peter Chan. said: Hi 如果我想清空個Database, 請問我要e-mail到哪裏? 另外我想額外加多一個User, 因為已經付款, 請問應怎樣處理?

at 2023-01-19 03:04, Peter Chan. said: Thanks.

at 2023-01-19 03:05, Support Team said: 訂購後，如需清空試用資料，請電郵至 support@coweasy.com 註明帳戶登入電郵，與你確認後會清空帳戶所有資料，包括所有基礎數據和單據

at 2023-01-19 03:06, Support Team said: 加用戶:

at 2023-01-19 03:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/190aff54b492fb4a9266b85756a4294ce2a86ee5/1_11-59-00-1_new_message.png

at 2023-01-19 03:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/829817d98c4ffd3f0cb50fe775c413a47aa1241f/1_11-59-26-用戶管理.png

at 2023-01-19 03:08, Peter Chan. said: 但User因為付款時並未買, 所以怎樣額外再加? 怎樣付款?

at 2023-01-19 03:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/142025d14da1163dda0b6e3db03846809fe1d3df/-28-23-現有使用期訂購新增用戶.png

at 2023-01-19 03:08, Peter Chan. said: OK... thanks

2023-01-19-Chat transcript on www.coweasy.com started on Thur-0040.json

at 2023-01-19 09:43, V1674120578948222 said: how to register

at 2023-01-19 09:44, V1674120578948222 said: i need to register the trial one

at 2023-01-19 09:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c54d583bf623c01d455787099db2554e4123de54/trial.png

2023-01-20-Chat transcript on hk1.coweasy.com started on Frid-0041.json

at 2023-01-20 05:09, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63ca132ba3c8d40bf99bbb05/v/96070ef6a32cdf72488df121206f8f4f70f61949/image.png

at 2023-01-20 05:09, Admin. said: 在輸入客戶收款時, 遇到這問題, 請問settle invoice是否有上限?

at 2023-01-20 05:10, Support Team said: 應該是說明的長度限制

at 2023-01-20 05:10, Support Team said: 4000個字符

2023-01-20-Chat transcript on hk1.coweasy.com started on Frid-0042.json

at 2023-01-20 05:08, Peter Chan. said: Hi 我想問問, 如果我們公司需要 "「非過帳」交易" (Non-Posting) transaction 在Chart Of Account... 請問應在科目性筫第一層怎樣選擇? 又或如果沒有這個"Non-Posting" 請問如何處理? 謝謝

at 2023-01-20 05:27, Support Team said: 請問具體是什麼交易

2023-01-20-Chat transcript on hk1.coweasy.com started on Frid-0043.json

at 2023-01-20 07:42, Peter Chan. said: Hi 您好, 我剛才問過的, 但Miss咗想問問 "非過帳暫掛" (Non Posting) 的 Chart Of Account 應該怎樣在你們的系統內設定? 或如果沒有, 有沒有其它處理方法? 謝謝

at 2023-01-20 07:43, Support Team said: 請問具體是什麼交易

at 2023-01-20 07:44, Peter Chan. said: 例如: The Pending Non-Posting status on your invoice means that it isn't final yet. This also doesn't affect your customer balance

at 2023-01-20 07:46, Peter Chan. said: 應該是類似暫計的意思

at 2023-01-20 07:46, Peter Chan. said: 在Quickbook之類是有的... 但不知你們的系統是怎樣處理... Thanks

at 2023-01-20 07:52, Support Team said: 發票正式確定之前可入報價單或升級模組的銷售訂單

2023-01-20-Chat transcript on www.coweasy.com started on Frid-0044.json

at 2023-01-20 08:30, Agnes Ma. said: 為何送貨單編號我修改之後不會自動變化

at 2023-01-20 08:30, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63ca50f3a3c8d40bf9af8929/v/fb390e3e65654c8a00f9a36d0502e61454a2c449/image.png

at 2023-01-20 08:33, Support Team said: 你指怎樣不會自動？

at 2023-01-20 08:34, Support Team said: 這裡的編號是每次新單自動加1

at 2023-01-20 08:34, Agnes Ma. said: :grinning:下一張單沒有根據我改得格式修改

at 2023-01-20 08:36, Support Team said: 這裡的編號只會自動加1

at 2023-01-20 08:36, Agnes Ma. said: 如何修改送貨單日期

at 2023-01-20 08:36, Support Team said: 沒有日期格式

at 2023-01-20 08:36, Agnes Ma. said: 和inv

at 2023-01-20 08:37, Agnes Ma. said: 不會根據我修改的格式自動加1嗎？

at 2023-01-20 08:37, Support Team said: 跟每次儲存後的加一

at 2023-01-20 08:38, Agnes Ma. said: 我儲存後沒加一

at 2023-01-20 08:38, Agnes Ma. said: 為何

at 2023-01-20 08:39, Agnes Ma. said: 我修改完儲存後沒有根據我的格式加一

at 2023-01-20 08:39, Agnes Ma. said: 反而按原來格式加一

at 2023-01-20 08:40, Support Team said: 最新一次儲存是什麼編號？

at 2023-01-20 08:41, Agnes Ma. said: PMDO0001

at 2023-01-20 08:41, Agnes Ma. said: 結果自動回到原本格式

at 2023-01-20 08:42, Agnes Ma. said: DL00006

at 2023-01-20 08:43, Support Team said: 開張新單，改編號儲存試試

2023-01-26-Chat transcript on hk1.coweasy.com started on Thur-0045.json

at 2023-01-26 04:25, Miss Tung. said: 佢話我用咗，但我無用到，咁點搵反?

at 2023-01-26 04:25, Miss Tung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d1fe96a3c8d40bf9a64f2d/v/36c765ee9221eaf9fcb356c80a27d7f4e2dc5b56/image.png

at 2023-01-26 04:27, Support Team said: 不好意思，由於今明兩天，公司休息，不便之處，敬請原諒，謝謝

2023-01-30-Chat transcript on hk1.coweasy.com started on Mond-0048.json

at 2023-01-30 04:57, V1675054533710161 said: Can you please change my email

at 2023-01-30 05:05, Support Team said: 更改登入電郵，需要使用現有的登入電郵，發送到 support@coweasy.com 申請，註明原因和新的登入電郵，我們必須在確認用戶身份後才可以更改

2023-01-30-Chat transcript on hk1.coweasy.com started on Mond-0053.json

at 2023-01-30 07:57, Fanny Leong. said: 第三層的會計科目是否不能更改?

at 2023-01-30 07:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/537caf46a011b4af2e6e4df8237f76c6f79f0436/-03-48-Chart_of_Accounts.png

at 2023-01-30 08:01, Fanny Leong. said: 如困我想更改11300的會計科目的中文, 點解不能更改呢?

at 2023-01-30 08:02, Support Team said: 怎樣不可以改?

at 2023-01-30 08:02, Support Team said: 提示什麼/

at 2023-01-30 08:03, Fanny Leong. said: 改了之後, SAVE後, 也同檥出舊有的中文字

at 2023-01-30 08:04, Support Team said: 我們試不到這個問題

at 2023-01-30 08:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9de103bb3580a032b1f5a2ce9d9c121781a4e12a/2023-01-30_16-04-06.gif

at 2023-01-30 08:10, Fanny Leong. said: 可否設定每個用僱的權限

at 2023-01-30 08:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f93c544595125accabf95a5ecc203de400a098b9/-25-06-用戶管理.png

at 2023-01-30 08:12, Fanny Leong. said: 可設定什麼權限

at 2023-01-30 08:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/532b7c384de98a0e7c4fe69848336b6fd0aee09e/2023-01-30_16-13-49.png

at 2023-01-30 08:21, Fanny Leong. said: 想看初創雲的介面

at 2023-01-30 08:22, Support Team said: 帳戶不能降級，只可以用新的電郵再註冊

at 2023-01-30 08:22, Support Team said: 初創雲只有會計功能

at 2023-01-30 08:25, Fanny Leong. said: 找不到在那裡設定權限

at 2023-01-30 08:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14966b2a063a266fa1b81f00af4a684ee14c8178/49_07-Main.png

2023-01-30-Chat transcript on hk1.coweasy.com started on Mond-0055.json

at 2023-01-30 09:42, Fanny Leong. said: 可否在SYSTEM裡開支票

at 2023-01-30 09:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8c77195e41cdda28691cc9ac06182835b722511a/2023-01-30_17-43-26-(主頁)_薪酬_及_支出_-_Google_Chrome.png

at 2023-01-30 09:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5228b84a0f150d39fc3129e17f76c2b7bf613c99/2023-01-30_17-44-14-付款_-_Google_Chrome.png

2023-01-30-Chat transcript on www.coweasy.com started on Mond-0046.json

at 2023-01-30 02:05, Agnes Ma. said: Invoice有產品 number 送貨單冇

at 2023-01-30 02:05, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d71ff9a3c8d40bf98c09cf/v/7ea40de9d4eacf91c8a093da7be5038f25b3aa0d/image.png

at 2023-01-30 02:05, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d71ff9a3c8d40bf98c09cf/v/7e986c98085958c6b4558dc29710d020c60562e8/image.png

at 2023-01-30 02:07, Support Team said: 自訂 :

at 2023-01-30 02:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/996d453c18a0b08603426d83073dabe2cfa798cd/image.png

2023-01-30-Chat transcript on www.coweasy.com started on Mond-0051.json

at 2023-01-30 07:05, KimMan. said: 在資產負責表內找不到庫存這項流動資產？不知哪裡輸入錯誤？

at 2023-01-30 07:06, Support Team said: 預設採購入 COGS, 每年年結/每月月結做一次 Stock Posting, FAQ:
https://coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

2023-01-30-Chat transcript on www.coweasy.com started on Mond-0052.json

at 2023-01-30 07:15, KimMan. said: 有沒有詳盡的用戶手冊下載？

at 2023-01-30 07:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/467c21163195284fef388cb26f3ddeefff0faaff/image.png

at 2023-01-30 07:52, KimMan. said: 我可否今天作庫存滾存，看看今天的資產負責表？這樣會影響庫存記錄嗎？

at 2023-01-30 07:52, Support Team said: 一般年末/月末做

2023-01-31-Chat transcript on coweasy.com started on Tuesday,-0059.json

at 2023-01-31 08:01, V1675151660745503 said: 想問一下係咪一定要公司先JOIN 到?

at 2023-01-31 08:01, V1675151660745503 said: 我幫我舊同事處理賬目唔係佢地員工FREELANCE形式

at 2023-01-31 08:02, Support Team said: 登記可入該公司資料

at 2023-01-31 08:02, V1675151660745503 said: 想JOIN你地＄149 / $199 plan

at 2023-01-31 08:02, Support Team said: 聯絡資料可填你的

at 2023-01-31 08:02, V1675151660745503 said: 只可以一盤數嗎?

at 2023-01-31 08:02, Support Team said: 是的

at 2023-01-31 08:02, V1675151660745503 said: 可以入返兩年前既數?

at 2023-01-31 08:03, Support Team said: 可以

at 2023-01-31 08:03, V1675151660745503 said: chart of ac 要自己SET?

at 2023-01-31 08:04, Support Team said: 有預設的, 也可以匯入用開的

at 2023-01-31 08:04, V1675151660745503 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d8c92da3c8d40bf92b64f4/v/bf144e3c04b507c19dea501bacbee4c96e137414/image.png

at 2023-01-31 08:05, V1675151660745503 said: 收費不是$199 嗎?

at 2023-01-31 08:05, Support Team said: 按使用期

at 2023-01-31 08:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8e69ef9725b20a7d33c8d59071663e7932f85108/image.png

at 2023-01-31 08:07, Support Team said: 如只做會計 debit credit, 不用出單, 用初創雲就可以

at 2023-01-31 08:07, Support Team said: 可試用30天

at 2023-01-31 08:08, V1675151660745503 said: 有無短片教學?

at 2023-01-31 08:09, Support Team said: 可登記試用, 登入後可查看短片

at 2023-01-31 08:11, V1675151660745503 said: 我登記左, 但琅用ZOOM 我唔方便

at 2023-01-31 08:16, V1675151660745503 said: 但我地有AR AP 用初創電做到嗎?

at 2023-01-31 08:24, Support Team said: 初創雲可以做 ARAP, 直接做 Debit Credit

at 2023-01-31 08:24, Support Team said: 但沒有客戶供應商, 不可以自動 sub ledger

at 2023-01-31 08:27, V1675151660745503 said: sub ledger 即係?

at 2023-01-31 08:30, Support Team said: 按不同客戶供應商分不同 ARAP

at 2023-01-31 08:31, V1675151660745503 said: 我登記左, 但用ZOOM 我唔方便

at 2023-01-31 08:32, Support Team said: demo 只可用zoom遠程

at 2023-01-31 08:33, Support Team said:
https://coweasy.com/Cloud/Video.aspx

at 2023-01-31 08:33, Support Team said: 可查看會計相關短片

at 2023-01-31 08:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0e1a120909ef92d781c9dfa744f22fcc33a7645/image.png

at 2023-01-31 08:35, V1675151660745503 said: OK 我睇賿先

at 2023-01-31 08:36, V1675151660745503 said: 睇睇

at 2023-01-31 08:38, V1675151660745503 said: 費用每月支付定一次過比一年?

at 2023-01-31 08:39, Support Team said: 預付的, 可按訂購計算

at 2023-01-31 08:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0edba8a6a0b51789fa07d42d50708bf67ddeb5bd/image.png

at 2023-01-31 08:40, V1675151660745503 said: 明白我先睇睇點用

2023-01-31-Chat transcript on hk1.coweasy.com started on Tues-0056.json

at 2023-01-31 03:09, Fanny Leong. said: 請問如何PRINT收據

at 2023-01-31 03:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d9187aa0b039aecc1060ef9b11512439f68211d/2023-01-31_11-10-21-收款（客戶）_-_Google_Chrome.png

at 2023-01-31 03:18, Fanny Leong. said: 如果想SET權限, 有什麼可SET

at 2023-01-31 03:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/feaf14d45dfaf0e8b8b345d72091e835b4b5cd4d/2023-01-30_16-13-49.png

at 2023-01-31 03:36, Fanny Leong. said: 如何由報價轉移發票

at 2023-01-31 03:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc1b51ced5e50b169164a2a86f75c0232618d6c2/2023-01-31_11-37-51-報價單_-_Google_Chrome.png

at 2023-01-31 03:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b5419e5dbb5525f66db4bcc27658fe47e9b89028/2023-01-31_11-38-00-報價單_-_Google_Chrome.png

2023-01-31-Chat transcript on hk1.coweasy.com started on Tues-0058.json

at 2023-01-31 04:45, Stephanie. said: Cannot access CoweEasy, please advise

at 2023-01-31 04:45, Support Team said: 怎樣 access 不到？

at 2023-01-31 04:46, Stephanie. said: Cannot click inside Company

at 2023-01-31 04:46, Support Team said: 請截圖

at 2023-01-31 04:46, Stephanie. said: Can you call me 6136 1503

at 2023-01-31 04:47, Stephanie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d89cc4a3c8d40bf912e17c/v/37a04afb79cd63d286c834d9540be552441b17c9/image.png

at 2023-01-31 04:47, Stephanie. said: Cannot click inside Company 2

at 2023-01-31 04:48, Stephanie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d89cc4a3c8d40bf912e17c/v/a9ead12747cefd5a3e1f4e7a11436ab2e19c9b72/image_(1).png

at 2023-01-31 04:48, Stephanie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d89cc4a3c8d40bf912e17c/v/ec499cc76737d19d3deb3289948f94710d0a493e/image_(2).png

at 2023-01-31 04:48, Stephanie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d89cc4a3c8d40bf912e17c/v/1fdba2f39ac9e66cc2e9ef307e3cc4e649da827f/image_(3).png

at 2023-01-31 04:48, Stephanie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d89cc4a3c8d40bf912e17c/v/10afb5acca4491e012be4863d6ec6a0ffee77717/image.png

at 2023-01-31 04:48, Stephanie. said: check everything but cannot go inside

at 2023-01-31 04:48, Stephanie. said: my account is stephanie

at 2023-01-31 04:48, Support Team said: 有沒有權限

at 2023-01-31 04:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4dc667c8148fc1d7d77f4f776d44800780057bfa/2023-01-31_12-48-24-CowEasy_多公司平台_-_Google_Chrome.png

at 2023-01-31 04:49, Stephanie. said: Where to find

at 2023-01-31 04:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/278d6aaa22927268fd3b982c132093b36b125432/2023-01-31_12-50-03-CowEasy_多公司平台_-_Google_Chrome.png

at 2023-01-31 04:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/34bc28a68ca1a249618ce1c15cc6fd36b3929013/2023-01-31_12-51-03-CowEasy_多公司平台_-_Google_Chrome.png

at 2023-01-31 04:53, Stephanie. said: already

at 2023-01-31 04:53, Stephanie. said: still doesn't work

at 2023-01-31 04:54, Stephanie. said: show you:

at 2023-01-31 04:54, Stephanie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d89cc4a3c8d40bf912e17c/v/46a8a7c9baef77bd7b8d546608d84d41d4ea6f1e/image_(4).png

at 2023-01-31 04:54, Stephanie. said: should be 10 people can use at the same time, but for some reason cannot click inside

at 2023-01-31 04:54, Stephanie. said: please help

at 2023-01-31 04:55, Support Team said: 這裡有權限？

at 2023-01-31 04:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/40050e1978823ca212fdbb166f285d0b26cd33cc/2023-01-31_12-50-03-CowEasy_多公司平台_-_Google_Chrome.png

at 2023-01-31 04:56, Support Team said: 這裡有link？

at 2023-01-31 04:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b75b6a4420ec1ee4a686d92fac772366fa72afc1/2023-01-31_12-55-59-CowEasy_多公司平台_-_Google_Chrome.png

at 2023-01-31 04:59, Stephanie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d89cc4a3c8d40bf912e17c/v/cd8bdb14ce879ddfc1ad608e20efbac141c7337f/image.png

at 2023-01-31 04:59, Stephanie. said: can you login our account and fix it?

at 2023-01-31 05:00, Stephanie. said: want to let iwona and stephanie to have admin access

at 2023-01-31 05:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/914be39e02aae57e5003426e665bb6caac68772d/image.png

at 2023-01-31 05:01, Stephanie. said: yes already did

at 2023-01-31 05:01, Stephanie. said: but it doesn't change to admin

at 2023-01-31 05:01, Stephanie. said: only user

at 2023-01-31 05:02, Stephanie. said: can you call? my colleague speak Chines

at 2023-01-31 05:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b697f28cdce4f8a45d183d519d004bb75022f5c3/image.png

at 2023-01-31 05:02, Stephanie. said: already

at 2023-01-31 05:03, Support Team said: 請截圖

at 2023-01-31 05:05, Stephanie. said: already sent to you

at 2023-01-31 05:06, Stephanie. said: deleted then access audit and accounting and still become user

at 2023-01-31 05:06, Stephanie. said: even if it's user, should still go inside.

at 2023-01-31 05:06, Stephanie. said: can't even go inside.

at 2023-01-31 05:08, Support Team said: 這裡要有權限

at 2023-01-31 05:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c66389a6f4ede64a2f9e733a8228bdf3369b61f3/圖片.png

at 2023-01-31 05:08, Support Team said: 公司裡面用戶要啟用

at 2023-01-31 05:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1eeba5a1af2b7fe0d1fd7b83c2d464e4885333e4/2023-01-31_13-08-22-用戶管理_-_Google_Chrome.png

at 2023-01-31 05:09, Stephanie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d89cc4a3c8d40bf912e17c/v/75e9671c482507c4632d0d88187d9c4fe9a469d2/image.png

at 2023-01-31 05:10, Support Team said: 刪除了用戶？

at 2023-01-31 05:10, Stephanie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d89cc4a3c8d40bf912e17c/v/e62371b48c803b84f415cde5a4ae285ef68c574d/image.png

at 2023-01-31 05:10, Stephanie. said: yes deleted to show you already did.

at 2023-01-31 05:10, Stephanie. said: deleted and still not working.

at 2023-01-31 05:11, Support Team said: 刪除了用戶再新增，公司裡面用戶要再啟用

at 2023-01-31 05:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee5356050712283678d027542ae8ff0fe3a86b7d/圖片.png

at 2023-01-31 05:12, Stephanie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d89cc4a3c8d40bf912e17c/v/b84673a960510ef12f9ff0962611f37f02bdbe3f/image.png

at 2023-01-31 05:12, Stephanie. said: how many times you want me to tell you already done

at 2023-01-31 05:12, Stephanie. said: still doesn't wokr.

at 2023-01-31 05:13, Stephanie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d89cc4a3c8d40bf912e17c/v/afc7d8aac0302753c72dc87c9526c98d9aeac7ee/image.png

at 2023-01-31 05:14, Support Team said: 那這裡顯示什麼

at 2023-01-31 05:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/65046057830995140fca7f1f32b334d4df3e6956/2023-01-31_13-13-42-CowEasy_多公司平台_-_Google_Chrome.png

at 2023-01-31 05:15, Stephanie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d89cc4a3c8d40bf912e17c/v/50038ae98ef14dba7891776f590f4dff379c7572/image.png

at 2023-01-31 05:15, Support Team said: 登出再登入

at 2023-01-31 05:18, Stephanie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d89cc4a3c8d40bf912e17c/v/c85e8897cac1e72f449668b56701ad960ff5ba9f/image.png

at 2023-01-31 05:18, Stephanie. said: still cannot go inside.

at 2023-01-31 05:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2504523b365cb11ac9138d53d8aee618ca4ba69f/image_(4).png

at 2023-01-31 05:21, Stephanie. said: done already

at 2023-01-31 05:21, Stephanie. said: i even deleted to do it again.

at 2023-01-31 05:21, Stephanie. said: i already show you.

at 2023-01-31 05:21, Support Team said: 選這個用戶

at 2023-01-31 05:22, Support Team said: 啟用會計

at 2023-01-31 05:22, Support Team said: 、儲存

at 2023-01-31 05:22, Support Team said: 不要delete

2023-01-31-Chat transcript on hk1.coweasy.com started on Tues-0060.json

at 2023-01-31 08:25, Admin. said: 請問一下, 為何經常有這句提示彈出?

at 2023-01-31 08:25, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d8cfffa3c8d40bf91a103a/v/7ccce87b822014b9c23ed4e131aa13b973d713af/image.png

at 2023-01-31 08:25, Support Team said: 是做什麼操作?

at 2023-01-31 08:26, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d8cfffa3c8d40bf91a103a/v/2cd2d1a7a57207432cb20ac20fc242af69692d4d/image.png

2023-01-31-Chat transcript on hk1.coweasy.com started on Tues-0061.json

at 2023-01-31 08:26, Miss Tung. said: 想問點睇公司頌欠董事幾多?錢

at 2023-01-31 08:26, Support Team said: 總分類帳, 只看該董事的科目

at 2023-01-31 08:29, Miss Tung. said: 係味咁樣?

at 2023-01-31 08:29, Miss Tung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d8d062a3c8d40bf92764ac/v/11ed45d158c47b9d79378dee406d4b385bac783e/image.png

at 2023-01-31 08:29, Support Team said: 是的

at 2023-01-31 08:30, Miss Tung. said: 呢個數係味唔計佢地拎既股東資金?

at 2023-01-31 08:31, Miss Tung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d8d062a3c8d40bf92764ac/v/6d6a4b3a10b6e13220aaa721a2a0e093e2cad51b/image.png

at 2023-01-31 08:31, Miss Tung. said: 其實係味要計埋上年既數再減肢東資金就等於公司欠董事幾錢?

at 2023-01-31 08:35, Support Team said: 董事往來科目一般是流動負債性質, 和P&L不同, 會一直累計餘額

at 2023-01-31 08:36, Support Team said: 出入數的輸入完整的話餘額就是該董事欠公司或公司欠董事金額

at 2023-01-31 08:40, Miss Tung. said: 我唔明白

at 2023-01-31 08:45, Support Team said: 這個餘額已計算了上年的數

at 2023-01-31 08:47, Miss Tung. said: 公司上年都無將公司欠董事既錢俾反董事

at 2023-01-31 08:47, Miss Tung. said: 咁都係照計就可以?

at 2023-01-31 08:48, Support Team said: 是的

at 2023-01-31 08:48, Support Team said: 上年欠的已計埋

at 2023-01-31 08:49, Miss Tung. said: 用巢志英既例子係味將($217,397.66+189,094.26)-$100,000就係俾反董事既錢?

at 2023-01-31 08:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/774a69bc92993a9dbb41b10435089df21febadca/image.png

at 2023-01-31 08:50, Support Team said: 結餘, 已包括之前時間的所有記錄

at 2023-01-31 08:52, Miss Tung. said: 你既意思係?

at 2023-01-31 08:53, Support Team said: 你查看總分類帳可以見到, 約是由之前的金額一直計算落來的, 已累計了之前的金額

at 2023-01-31 09:03, Miss Tung. said: 因為公司從來都未將欠董事既錢找反俾董事

at 2023-01-31 09:03, Support Team said: 餘額就是

at 2023-01-31 09:04, Miss Tung. said: 假如公司要知道找反幾多錢俾董事係味就係將($217,397.66+189,094.26)-$100,000就岩數

at 2023-01-31 09:06, Miss Tung. said: 因為上年既餘額係$217,397.66、今年係$189,094.26，咁係味要相加?

at 2023-01-31 09:06, Support Team said: 餘額已累計所有之前的數

at 2023-01-31 09:07, Miss Tung. said: 明解，積係由開始到而家，公司只係欠巢志英$189,094.26

at 2023-01-31 09:08, Miss Tung. said: 但係扣咗股東資金未?

at 2023-01-31 09:14, Support Team said: 是否已將法定資金外的資金入數入在董事往來？

at 2023-01-31 09:15, Miss Tung. said: 所有Petty Cash都係入董事住來

at 2023-01-31 09:16, Support Team said: 假設，董事資金入了 10萬，法定的1萬不計，法定以外一般會入在董事往來，當作公司欠董事9萬

at 2023-01-31 09:16, Support Team said: 如是這樣輸入，要減這個數

at 2023-01-31 09:20, Miss Tung. said: 佢地既股東資金係10萬既，好似巢志英為例，咁公司係差佢?

at 2023-01-31 09:21, Support Team said: 法定註冊資本為1萬，其餘的一般當作公司欠董事

at 2023-01-31 09:22, Support Team said: 如是這樣輸入，要扣減這個金額

at 2023-01-31 09:23, Miss Tung. said: $100,000-$10,000=$90,000

at 2023-01-31 09:24, Miss Tung. said: $90,000-$189,094.26=$-99,094.26

at 2023-01-31 09:24, Miss Tung. said: $-99094.26就係公司欠董事既錢?

at 2023-01-31 09:24, Miss Tung. said: 咁樣計岩唔岩?

at 2023-01-31 09:25, Support Team said: 這 90,000 有沒有入在這個科目？

at 2023-01-31 09:26, Miss Tung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63d8d062a3c8d40bf92764ac/v/35a94f141a319530e4522362aeccca9c9e318d21/image.png

at 2023-01-31 09:26, Miss Tung. said: 你係指股東資本個度?

at 2023-01-31 09:28, Support Team said: 這 90,000 在哪個科目入？

at 2023-01-31 09:29, Miss Tung. said: 應該無入過

at 2023-01-31 09:29, Miss Tung. said: 定係我點樣查到?

at 2023-01-31 09:29, Miss Tung. said: 因為之前個股東資本都係你地教我入

at 2023-01-31 09:31, Support Team said: 這間公司之前做過核數？

at 2023-01-31 09:32, Miss Tung. said: 上年岩岩做第一次

at 2023-01-31 09:32, Miss Tung. said: 因為係新公司黎既

at 2023-01-31 09:32, Miss Tung. said: 2022年5月26日開始呢間公司既

at 2023-01-31 09:33, Miss Tung. said: 只係而家董事想知公司欠佢地幾多錢姐

at 2023-01-31 09:33, Miss Tung. said: 我係味聽日可以搵反你再繼續問?因為我要收工啦

2023-01-31-Chat transcript on hk1.coweasy.com started on Tues-0062.json

at 2023-01-31 08:58, Fanny Leong. said: SET權限, 如果TICK是表示什麼

at 2023-01-31 08:58, Support Team said: 有權限做

at 2023-01-31 09:01, Fanny Leong. said: 如何審批

at 2023-01-31 09:03, Support Team said: FAQ：

at 2023-01-31 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b1cae8d40053eae355e003934af8ef1ec7970d9/2023-01-31_17-03-02-用戶管理_-_Google_Chrome.png

at 2023-01-31 09:09, Fanny Leong. said: 可審批什麼

at 2023-01-31 09:10, Fanny Leong. said: 審批程序

at 2023-01-31 09:12, Support Team said: 這些單據，只審批儲存

at 2023-01-31 09:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/091fa3e91018732aa262a7b0e9de7d4fd3bd1bb2/2023-01-31_17-11-09-權限_-_Google_Chrome.png

at 2023-01-31 09:13, Fanny Leong. said: 在何處做審批

at 2023-01-31 09:20, Support Team said: 待批用戶輸入單據後，審批用戶在審批紀錄查看/審批待審批的單據

at 2023-01-31 09:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e289d5370e1d31716a597022c35b154095f22a2d/2023-01-31_17-19-31-銷售（出貨）_-_Google_Chrome.png

at 2023-01-31 09:22, Fanny Leong. said: 有出支票的功能嗎

at 2023-01-31 09:23, Support Team said: 採購付款/支出付款，可列印支票

at 2023-01-31 09:25, Fanny Leong. said: 可印那間銀行的支票

at 2023-01-31 09:26, Support Team said: 用戶需自定樣式，根據銀行支票更改欄位位置

at 2023-01-31 09:28, Fanny Leong. said: 如何做到

at 2023-01-31 09:28, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-01-31 09:30, Fanny Leong. said: 支票, 不是發票

at 2023-01-31 09:40, Fanny Leong. said: 可以開多少間公司的賬目

at 2023-01-31 09:44, Support Team said: faq 的例子是發票，對應在付款紀錄開始，其他步驟都一樣

at 2023-01-31 09:44, Support Team said: 一個帳戶只可做一間公司

at 2023-01-31 09:46, Support Team said: 如果是會計師，可登記多公司平台，需上傳BR，可入多間公司的帳

at 2023-01-31 09:46, Support Team said: 如不是會計師樓，只可每間公司開一個帳號

2023-01-31-Chat transcript on www.coweasy.com started on Tues-0057.json

at 2023-01-31 04:02, Aaron Chan. said: 你好, 想問如果想在打單表格加多一項, 例如"送貨日期, 係點加?

at 2023-01-31 04:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e6a07acce960ba2153f3fa6910f099ee2c26b8b/2023-01-31_12-03-18-發票_-_Google_Chrome.png

at 2023-01-31 04:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3914ac717f540761db563f624159b5ffca5942aa/2023-01-31_12-03-31-發票_-_Google_Chrome.png

at 2023-01-31 04:05, Aaron Chan. said: 請問個版面係邊度搵

at 2023-01-31 04:06, Support Team said: 你指是想增加輸入欄位？

at 2023-01-31 04:07, Support Team said: 修改列印pdf 樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2023-02-01-Chat transcript on hk1.coweasy.com started on Wedn-0063.json

at 2023-02-01 02:20, Fanny Leong. said: 可否做BANK RECONCILIATION STATEMENT

at 2023-02-01 02:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0be605ac0b78c86dcb6b0cc10bc65fc6be7e8cc5/圖片.png

at 2023-02-01 02:30, Fanny Leong. said: 企業雲可以做分店管理?

at 2023-02-01 02:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae8e1c5022914e615665ac7c67581966d87bf738/2023-02-01_10-36-31-升級模組_-_Google_Chrome.png

at 2023-02-01 02:45, Fanny Leong. said: 如何設定店舖單位

at 2023-02-01 02:45, Support Team said: 單位？

at 2023-02-01 02:46, Fanny Leong. said: 我有十間店, 如何設立

at 2023-02-01 02:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef7e1e79ce2c93ff1c83c48d5a1a0b52b237536e/2023-02-01_10-46-49-工程／店铺_分析_-_Google_Chrome.png

at 2023-02-01 02:48, Fanny Leong. said: 我找不到這介面

at 2023-02-01 02:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a3af7f6ad6b2509b0dec7eba55dfd44846b12c1d/2023-02-01_10-49-43-(主頁)_工程／店铺_-_Google_Chrome.png

at 2023-02-01 03:01, Fanny Leong. said: 如何輸入店舖的客戶

at 2023-02-01 03:02, Support Team said: 客戶之間在銷售輸入，店鋪和客戶無關聯

at 2023-02-01 03:05, Fanny Leong. said: 我想店舖可輸入自己的收支, 如何處理`

at 2023-02-01 03:06, Support Team said: 發票/採購/支出選工程店鋪

at 2023-02-01 03:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c7bae4dfbb0f71ef231c29248c9bd5d61567af67/2023-02-01_11-05-50-銷售（出貨）_-_Google_Chrome.png

at 2023-02-01 03:07, Support Team said: 按工程P&L可查看這2個報表

at 2023-02-01 03:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e966b8c8bdbc28126c790bb19f3284b7e98b414d/2023-02-01_11-06-52-(主頁)_會計_-_Google_Chrome.png

at 2023-02-01 03:38, Fanny Leong. said: 如何將所有店舖的收支去做一個總報告

at 2023-02-01 03:39, Support Team said: 財務報表，不分工程店鋪

at 2023-02-01 03:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/678a5bd52aa1388b711219ac83ed59ec52281398/2023-02-01_11-39-21-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-02-01 03:48, Fanny Leong. said: 如何設定每間店舖, 只可做某間店舖的權限

at 2023-02-01 03:49, Fanny Leong. said: 只可看到自己店鋪的資料

at 2023-02-01 03:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de6caddd0df1c9aae3d195e392453d3fc6683354/2023-02-01_11-53-44-用戶管理_-_Google_Chrome.png

2023-02-01-Chat transcript on hk1.coweasy.com started on Wedn-0064.json

at 2023-02-01 04:29, Fanny Leong. said: 店舖可否自己做採購

at 2023-02-01 04:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/44473edcc720773af06663faae0002283fd2a4d4/2023-02-01_12-30-21-採購單（收貨）_-_Google_Chrome.png

at 2023-02-01 04:32, Fanny Leong. said: 可否設定每間店舖只可管理及看到自己的店鋪資料, 不能看到其他店鋪的資料

at 2023-02-01 04:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/41214022126547de0d600e48c72cc7aba4475a3d/2023-02-01_11-53-44-用戶管理_-_Google_Chrome.png

at 2023-02-01 04:33, Support Team said: 用戶管理

2023-02-01-Chat transcript on www.coweasy.com started on Wedn-0067.json

at 2023-02-01 07:21, Agnes Ma. said: invoice點顯示HKD或者改成USD

at 2023-02-01 07:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/211529e4851bfa4759b505757e5253ef5f87a65e/2023-02-01_15-24-42-發票_-_Google_Chrome.png

at 2023-02-01 07:32, Agnes Ma. said: 不要小數單位後2個0

at 2023-02-01 07:32, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63da12d2a3c8d40bf9a17d93/v/14437a601db83a79372bb0b01a33330eb6b28a4e/WhatsApp_图像_2023-02-01_于_15.30.03.jpg

at 2023-02-01 07:32, Agnes Ma. said: 點set

at 2023-02-01 07:34, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2023-02-02-Chat transcript on hk1.coweasy.com started on Thur-0068.json

at 2023-02-02 03:19, Aaron Chan. said: 你好, 請問如何在發票中加多一個項目, 例如送貨日期

at 2023-02-02 03:32, Support Team said: 你是指增加輸入欄位?

at 2023-02-02 03:33, Support Team said: 還是改pdf顯示?

at 2023-02-02 03:34, Aaron Chan. said: 加欄位

at 2023-02-02 03:35, Support Team said: 不支持加欄位, 如需新增輸入欄位, 需要報價定做

at 2023-02-02 03:36, Support Team said: 發票現有的欄位, 用戶可考慮使用現有欄位輸入相關資料

at 2023-02-02 03:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4f483e5c7d8130ebc4765126d8fc232df1caa9a/image.png

2023-02-02-Chat transcript on hk1.coweasy.com started on Thur-0069.json

at 2023-02-02 03:07, Fanny Leong. said: 請問ON-LINE查詢服務, 要額外收費嗎

at 2023-02-02 03:32, Support Team said: 是的

at 2023-02-02 03:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e5e1e228902a61b26f0c2ae641fe68fc6dedd01/image.png

at 2023-02-02 03:51, Fanny Leong. said: 列印支票的格式可否上載PDF

at 2023-02-02 03:52, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-02-02 03:52, Support Team said: 這可跟這個步驟修改

at 2023-02-02 03:55, Fanny Leong. said: 只可上戴MRT格式

at 2023-02-02 03:55, Support Team said: yes

at 2023-02-02 03:55, Fanny Leong. said: 沒有支票格式, 只有發票

at 2023-02-02 03:56, Support Team said: faq 的例子是發票

at 2023-02-02 03:56, Support Team said: 支票在採購/支出付款開始, 其後步驟和發票一樣

at 2023-02-02 03:59, Fanny Leong. said: 如何把PDF轉成MRT格式

at 2023-02-02 03:59, Support Team said: 不可以

at 2023-02-02 03:59, Support Team said: 只可跟步驟改

2023-02-02-Chat transcript on www.coweasy.com started on Thur-0072.json

at 2023-02-02 09:03, Agnes Ma. said: 如果肯定結算

at 2023-02-02 09:03, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63db7c68a3c8d40bf90d5de9/v/142657471228ee2861ef4ff88564cbffe12b5e9e/image.png

at 2023-02-02 09:05, Support Team said: 你只什麼?

at 2023-02-02 09:05, Support Team said: 你指什麼?

at 2023-02-02 09:08, Agnes Ma. said: 我想講未交收，確定未已結單

at 2023-02-02 09:10, Support Team said: 未交收有什麼問題?

at 2023-02-02 09:11, Agnes Ma. said: 已經交收了

at 2023-02-02 09:11, Agnes Ma. said: 如何改成已結算

at 2023-02-02 09:12, Support Team said: 收款, 全數都收款後

at 2023-02-02 09:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6fdb04139471beee2c94e81e1b7d88fe062ce4df/image.png

at 2023-02-02 09:15, Agnes Ma. said: 收款後就已結算？？

at 2023-02-02 09:15, Support Team said: 全數都收款後

2023-02-03-Chat transcript on hk1.coweasy.com started on Frid-0074.json

at 2023-02-03 06:35, Innovation Team Co. Ltd. said: 如果invoice 日期與DN日期不同，怎樣可以更改DN的日期

at 2023-02-03 06:36, Innovation Team Co. Ltd. said: 另外S/N可否列印在DN上

at 2023-02-03 06:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/82a046c3fa5e811425faf2d7003c3f97781d3d1a/2023-02-03_14-36-33-銷售（出貨）_-_Google_Chrome.png

at 2023-02-03 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2a763d972fda913b561b2efdf389a041746ef161/2023-02-03_14-37-40-發票_-_Google_Chrome.png

at 2023-02-03 06:38, Innovation Team Co. Ltd. said: 如果DN我不想跟Invoice 日期一樣，可否更改

at 2023-02-03 06:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/60718d6c14dc602080d4d406686660c08195a5ed/圖片.png

at 2023-02-03 06:41, Innovation Team Co. Ltd. said: 可否具體指引怎樣做

at 2023-02-03 06:41, Innovation Team Co. Ltd. said: 怎樣在DN見到S/N no

at 2023-02-03 06:41, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-02-03 06:47, Innovation Team Co. Ltd. said: 如果DN我不想跟Invoice 日期一樣，可否更改

at 2023-02-03 06:48, Support Team said: DN 是delivery note 還是 debit note？

at 2023-02-03 06:48, Innovation Team Co. Ltd. said: delivery note

at 2023-02-03 06:48, Support Team said: 在對應日期改

at 2023-02-03 06:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/be18d9c2631d1a6a82ef707451bc1e9ba479961a/2023-02-03_14-48-17-銷售（出貨）_-_Google_Chrome.png

at 2023-02-03 06:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ba1325ef6ab98a731167229c2443a913e6a774b/2023-02-03_14-49-30-發票_-_Google_Chrome.png

at 2023-02-03 06:49, Innovation Team Co. Ltd. said: 就是改不到

at 2023-02-03 06:49, Support Team said: 如只顯示發票日期，改為相關欄位

at 2023-02-03 06:51, Innovation Team Co. Ltd. said: 唔明

at 2023-02-03 06:52, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-02-03 06:57, Innovation Team Co. Ltd. said: 我只是想將Delivery note date 修改，為何要在custome invoice 修改

at 2023-02-03 06:57, Support Team said: 這裡修改了？

at 2023-02-03 06:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/511528b6ca84ec91a45ea586429f00af1ccc28d4/圖片.png

2023-02-03-Chat transcript on hk1.coweasy.com started on Frid-0076.json

at 2023-02-03 06:45, Raymond Chan. said: 你好，我係note度選account，有d account 無顯示出黎

at 2023-02-03 06:46, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63dcad10a3c8d40bf9558adb/v/165569f42eced4d40420a5a11d810aaf2daa2978/image.png

at 2023-02-03 06:46, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63dcad10a3c8d40bf9558adb/v/8df645aab65db7b4e27b1fcb956f227cf7fc7ff4/image.png

at 2023-02-03 06:46, Support Team said: TB有沒有輸入金額？

at 2023-02-03 06:46, Raymond Chan. said: 0數的

at 2023-02-03 06:52, Support Team said: 0的應該不可選，這樣可直接入

at 2023-02-03 06:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e068cad73b635677ad546aaf15b88d31ae79b4d/2023-02-03_14-51-41-11._Directors_remuneration_-_Google_Chrome.png

2023-02-03-Chat transcript on hk1.coweasy.com started on Frid-0077.json

at 2023-02-03 09:19, Innovation Team Co. Ltd. said: 如要入S/N ，請問在那裡輸入

at 2023-02-03 09:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5f92eb28ccf416c118e4b5a40e61399f259d28a/2023-02-03_17-23-43-銷售（出貨）_-_Google_Chrome.png

at 2023-02-03 09:25, Innovation Team Co. Ltd. said: 是入PO時入S/N

at 2023-02-03 09:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fcda31bc272be43ef11e037bf648af3af5b147e/2023-02-03_17-26-11-採購訂單_-_Google_Chrome.png

at 2023-02-03 09:46, Innovation Team Co. Ltd. said: 我在PO入了S/N, 但stock list 裡沒有顯示

at 2023-02-03 09:47, Support Team said: 庫存只顯示採購單/發票

at 2023-02-03 09:47, Support Team said: 銷售/採購訂單，沒有庫存出入的不顯示

at 2023-02-03 09:58, Innovation Team Co. Ltd. said: 出invoice 時怎樣可以選擇不同的S/N扣倉貨

at 2023-02-03 09:58, Support Team said: 只可輸入

at 2023-02-03 09:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a452603baf77646accc7b2fb1c98d27c95aa7968/圖片.png

at 2023-02-03 09:59, Innovation Team Co. Ltd. said: 是否每次要自己輸入？

at 2023-02-03 09:59, Support Team said: yes

2023-02-03-Chat transcript on www.coweasy.com started on Frid-0073.json

at 2023-02-03 06:38, Agnes Ma. said: 我發票編號改咗之後冇自動變

at 2023-02-03 06:38, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63dcab67a3c8d40bf922799e/v/654723b3248b56c11f6974022ace4acd1b0f5fd5/image.png

at 2023-02-03 06:38, Agnes Ma. said: 新的編號還是這樣

at 2023-02-03 06:38, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63dcab67a3c8d40bf922799e/v/2839e51d6d702b0655fc61de8009ba1cee97c586/image.png

at 2023-02-03 06:41, Support Team said: 按日期格式，日期這部分固定是這個格式

at 2023-02-03 06:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6bf41faf58d056f6a712b0b858123e9e90597429/圖片.png

at 2023-02-03 06:41, Support Team said: 只可改前面那部分

at 2023-02-03 06:41, Agnes Ma. said: 那樣子，我後面002部分可以修改嗎？

at 2023-02-03 06:41, Agnes Ma. said: 我不想每天都是001開始

at 2023-02-03 06:41, Agnes Ma. said: 可累計？

at 2023-02-03 06:43, Support Team said: 後面部分每天會重置

at 2023-02-03 06:43, Support Team said: 每天都是由1開始

at 2023-02-03 06:44, Agnes Ma. said: 日期和後面部分都會每天重設，不可修改

at 2023-02-03 06:44, Agnes Ma. said: 對嗎？

at 2023-02-03 06:44, Support Team said: 是的

at 2023-02-03 06:45, Agnes Ma. said: 為什麼上面寫會自動改變

at 2023-02-03 06:45, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63dcab67a3c8d40bf922799e/v/e7e621b9d3d24ca28197e73cceff703662896075/image.png

2023-02-03-Chat transcript on www.coweasy.com started on Frid-0075.json

at 2023-02-03 07:00, Agnes Ma. said: 為什麼這些寫可以改編號

at 2023-02-03 07:00, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63dcb0dca3c8d40bf9cae147/v/664e805929cd7f219504b652bb8a91d816c3d464/image.png

at 2023-02-03 07:00, Agnes Ma. said: 日期後面的三個數字都不可以修改

at 2023-02-03 07:01, Support Team said: 這裡的是不跟日期

at 2023-02-03 07:01, Support Team said: 只會數字自動加一，沒有日期部分

at 2023-02-03 07:02, Agnes Ma. said: 這裡是後面數字意思還是？？其他意思

at 2023-02-03 07:03, Support Team said: 不tick

at 2023-02-03 07:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee368a6251a9c32af5ab238638bcdd1743c6689b/2023-02-03_15-03-07-銷售（出貨）_-_Google_Chrome.png

at 2023-02-03 07:04, Support Team said: 數字加一，其他不變

at 2023-02-03 07:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c065a0d6f5acda6367fbe3985183c806b8f16b7/2023-02-03_15-04-10-銷售（出貨）_-_Google_Chrome.png

at 2023-02-03 07:05, Agnes Ma. said: 按日期得一個格式？

at 2023-02-03 07:07, Support Team said: 按日期，只可改日期前面部分，自動出日期和後面數目不按日期，只會自動數字加一，其他不變

at 2023-02-03 07:10, Agnes Ma. said: 明白，thx

2023-02-07-Chat transcript on ww1.coweasy.com started on Tues-0078.json

at 2023-02-07 06:59, zoey. said: 你好,我新增了一個郵箱為報表用戶,怎麼修改為公司用戶?

at 2023-02-07 07:00, zoey. said: 我要刪掉這個郵箱重新加操作不了

at 2023-02-07 07:00, Support Team said: 不可更改

at 2023-02-07 07:00, zoey. said: 不可更改?

at 2023-02-07 07:00, Support Team said: 刪除了？

at 2023-02-07 07:00, zoey. said: 刪除不掉

at 2023-02-07 07:01, zoey. said: 說郵箱已經存在

at 2023-02-07 07:01, Support Team said: 按了刪除？

at 2023-02-07 07:02, zoey. said: 按了刪除的,但是新增的時候只能選擇報表用戶

at 2023-02-07 07:02, zoey. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63e1eee9a3c8d40bf970ddea/v/29d92665fc43284aef73f10aac1d27e0759c6656/1675753344044.png

at 2023-02-07 07:02, Support Team said: CPA用戶在CPA平台新增

at 2023-02-07 07:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5105fa14cae10ae1f352131b2a04e75a1e7e0098/-56-39-CowEasy_CPA_平台.png

at 2023-02-07 07:11, zoey. said: 添加了用戶,但是進不去?

at 2023-02-07 07:11, zoey. said: 點擊了賬套沒反應

at 2023-02-07 07:12, zoey. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63e1eee9a3c8d40bf970ddea/v/75b091eb167df89c629e2008f9794ee958c1f713/1675753932526.png

at 2023-02-07 07:12, Support Team said: enable

at 2023-02-07 07:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7894c52c3e5daf9c114ab1c59a76c315413c5e32/-57-46-用戶管理.png

at 2023-02-07 07:12, zoey. said: 什麼醫生?

at 2023-02-07 07:13, zoey. said: 什麼意思?

at 2023-02-07 07:13, Support Team said: 啟用用戶

at 2023-02-07 07:14, zoey. said: 已經啟用了

at 2023-02-07 07:14, zoey. said: 點擊還是沒反應

at 2023-02-07 07:15, Support Team said: 請截圖

at 2023-02-07 07:15, zoey. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63e1eee9a3c8d40bf970ddea/v/e1ab150e790f2b38ffbbf2593e16621f0b45bd49/1675754105168.png

at 2023-02-07 07:15, Support Team said: 用戶的公司列表

at 2023-02-07 07:16, zoey. said: 哪裡看?

at 2023-02-07 07:16, Support Team said: 點擊還是沒反應這頁

at 2023-02-07 07:17, zoey. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63e1eee9a3c8d40bf970ddea/v/d3e31cd50ce1e077e97bb7c164ada469b48c08a5/1675754233300.png

at 2023-02-07 07:18, Support Team said: CPA 用戶這裡啟用

at 2023-02-07 07:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15d8ab4bc750353f8f47663d794801f8636fe82b/2023-02-07_15-18-03-CowEasy_多公司平台_-_Google_Chrome.png

2023-02-08-Chat transcript on hk1.coweasy.com started on Wedn-0080.json

at 2023-02-08 06:39, Mandy Lo. said: 已決定採用, 是否需要重新 set up ?

at 2023-02-08 06:40, Mandy Lo. said: 已支付費用3963

at 2023-02-08 06:40, Support Team said: 試用資料會繼續保留

at 2023-02-08 06:40, Support Team said: 可繼續使用

at 2023-02-08 06:40, Support Team said: 訂購後，如需清空試用資料，請電郵至 support@coweasy.com 註明帳戶登入電郵，與你確認後會清空帳戶所有資料，包括所有基礎數據和單據

2023-02-08-Chat transcript on hk1.coweasy.com started on Wedn-0081.json

at 2023-02-08 07:16, Fanny Leong. said: 可否做預算

at 2023-02-08 07:19, Support Team said: 科目表 -> 預算

at 2023-02-08 07:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b87d6c17133a3b7be8e9bb96a846b921862aac75/2023-02-08_15-18-58-科目列表_-_Google_Chrome.png

at 2023-02-08 07:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1178bf01f8b45f5d92f345e4272b133f9f289a33/2023-02-08_15-19-52-(主頁)_會計_-_Google_Chrome.png

at 2023-02-08 07:24, Fanny Leong. said: 可按每間店舖做預算嗎

at 2023-02-08 07:24, Support Team said: 暫時沒有

2023-02-08-Chat transcript on hk1.coweasy.com started on Wedn-0083.json

at 2023-02-08 09:30, Mandy Lo. said: 會計科目import 會否完全取代之前原本的?

at 2023-02-08 09:31, Support Team said: 系統匯入，如有相同編號會覆蓋資料，如系統沒有的編號會新增

at 2023-02-08 09:31, Support Team said: 匯入不會刪除資料

at 2023-02-08 09:34, Mandy Lo. said: 是否每次匯入不會刪除資原本的, 只會更新,

at 2023-02-08 09:35, Support Team said: 不刪除，只新增或更新

2023-02-08-Chat transcript on www.coweasy.com started on Wedn-0079.json

at 2023-02-08 05:26, Agnes Ma. said: 為什麼我沒辦法鎖

at 2023-02-08 05:26, Agnes Ma. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63e3327ca3c8d40bf9cd37b7/v/16d1045cef7cd527fdf4425aa075e2eb0e7347cf/image.png

at 2023-02-08 05:27, Support Team said: 這是什麼單據

at 2023-02-08 05:30, Agnes Ma. said: invoice

at 2023-02-08 05:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f709891a81d168518d461db7ba9dcc44b8c3bb37/2023-02-08_13-30-06-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2023-02-08 05:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/91c5db02525fc8c608359ead3bd10eb2bd332b24/2023-02-08_13-30-14-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2023-02-08 05:30, Support Team said: 非admin用戶不可解鎖

at 2023-02-08 05:31, Support Team said: 或發票紀錄轉至採購的發票不可解鎖

2023-02-09-Chat transcript on hk1.coweasy.com started on Thur-0084.json

at 2023-02-09 02:55, Mandy Lo. said: 想刪除stock code 之記錄 ?

at 2023-02-09 02:55, Mandy Lo. said: 是否有銀碼不能刪除?

at 2023-02-09 02:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7dd1b93bbade703422b2f647472620c2caec320c/2023-02-09_10-55-55-庫存_-_Google_Chrome.png

at 2023-02-09 02:56, Support Team said: 有如果單據不可刪除

at 2023-02-09 02:56, Support Team said: 或先刪除所有相關單據才可刪除

at 2023-02-09 02:57, Mandy Lo. said: 好的,

at 2023-02-09 02:58, Mandy Lo. said: 弋在那裡刪除單據 ?

at 2023-02-09 02:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/457ee895b2a210e224f7e8bafa6840c273a8cba0/-27-29-(主頁)_銷售_-LIST.png

at 2023-02-09 03:00, Support Team said: 所有輸入，都可以在主頁右側報表/紀錄欄對應的紀錄查找，在紀錄可查看/修改/刪除

2023-02-09-Chat transcript on hk1.coweasy.com started on Thur-0086.json

at 2023-02-09 02:53, Admin. said: 在輸入銷售報價單,"狀態"欄的選單, 累積了過往的紀錄。現想消除這些紀錄, 請問有甚麼方法?

at 2023-02-09 02:53, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63e44f52a3c8d40bf9b507f1/v/335a3feafd9a416c205721d26b62a0eca7d245a3/image.png

at 2023-02-09 02:54, Support Team said: 沒有，這裡只是顯示過往紀錄方便選擇

at 2023-02-09 02:55, Admin. said: 因為累積越來越多,令到選擇時變得有困難

at 2023-02-09 02:55, Admin. said: 好的, 明白

2023-02-09-Chat transcript on ww1.coweasy.com started on Thur-0085.json

at 2023-02-09 03:58, iris wang. said: 你好,我要增加用戶,顯示電郵已經使用

at 2023-02-09 03:58, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63e46cc9a3c8d40bf9c6d332/v/1f1ff990df1c86449812351310e2a5ee4cc72128/1675915123482.png

at 2023-02-09 03:59, Support Team said: 是登記過試用，還是其他帳戶新增過？

at 2023-02-09 03:59, iris wang. said: 但是用戶管理面沒有這個郵箱地址呀

at 2023-02-09 04:02, iris wang. said: 其他賬戶新增過是什麼意思?

at 2023-02-09 04:03, Support Team said: 有沒有註冊過試用？

at 2023-02-09 04:03, iris wang. said: 沒有哦

at 2023-02-09 04:03, iris wang. said: 是新的email地址

at 2023-02-09 04:06, Support Team said: 系統顯示已使用電郵即是登記過試用，或其他帳戶新增過這個電郵，需刪除這個電郵的用戶才可重用電郵，這個電郵地址發送到 support@coweasy.com 申請刪除，註明原因，我們確認用戶身份後刪除用戶

2023-02-10-Chat transcript on hk1.coweasy.com started on Frid-0089.json

at 2023-02-10 03:23, Mandy Lo. said: 公司19年1月開業, 想由頭開始入返記錄, 請問應怎做?

at 2023-02-10 03:24, Support Team said: 選日期可輸入之前的單據

at 2023-02-10 03:25, Mandy Lo. said: 採購部份 ?

at 2023-02-10 03:26, Support Team said: 所有單據都可以選日期

at 2023-02-10 03:26, Support Team said: 可以輸入之前的單據

at 2023-02-10 03:26, Mandy Lo. said: 需要由出po開始 ?

at 2023-02-10 03:26, Support Team said: 可以直接入採購單

at 2023-02-10 03:29, Mandy Lo. said: purchase(supplier) 開始做?

at 2023-02-10 03:29, Support Team said: 採購可以不入order

at 2023-02-10 03:29, Support Team said: 直接入採購單

at 2023-02-10 03:29, Mandy Lo. said: direct input

at 2023-02-10 03:31, Support Team said: 不用A P的時候可輸入即時採購

at 2023-02-10 03:31, Mandy Lo. said: direct input, 可以入SN no. ? 因為每件貨都有SN NO.

at 2023-02-10 03:31, Support Team said: 有AP時，要採購單-付款，這樣輸入

at 2023-02-10 03:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ec3e7d7d845ecb580431d5fba00c20b8581a3674/2023-02-10_11-32-20-即時採購_-_Google_Chrome.png

at 2023-02-10 03:32, Mandy Lo. said: 要有AP

at 2023-02-10 03:39, Mandy Lo. said: 要有AP, 是否一定要由purchase order 產生 ?

at 2023-02-10 03:40, Support Team said: 直接入採購

at 2023-02-10 03:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/782f3d5acdd83f6c26c468b75c14c7907e8e3d93/2023-02-10_11-40-18-(主頁)_採購_-_Google_Chrome.png

2023-02-10-Chat transcript on hk1.coweasy.com started on Frid-0090.json

at 2023-02-10 06:38, Mandy Lo. said: YB請問可以那途徑刪除累計收入 ? 可能係試用期間入的

at 2023-02-10 06:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5a5ef4d073924dfb6da7dddd26e7f4ed539f8e38/2023-02-10_14-39-20-(主頁)_採購_-_Google_Chrome.png

at 2023-02-10 06:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d865f84fbeea5b5840742bd683cc1fe17987b7d1/2023-02-10_14-39-55-記錄匯總_-_Google_Chrome.png

at 2023-02-10 08:04, Mandy Lo. said: purchase order 轉為 purchaes ?

at 2023-02-10 08:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/33d420b36afe7c6e8763c7f4fdc60f41864ef1f2/2023-02-10_16-05-46-採購訂單_-_Google_Chrome.png

at 2023-02-10 08:10, Mandy Lo. said: 可以詳細列出步驟嗎?

at 2023-02-10 08:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2233ddaa6ee9fa01f5e85b3a62175b5ccc5950d8/2023-02-10_16-05-46-採購訂單_-_Google_Chrome.png

at 2023-02-10 08:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b0ee619ab9906c51a70bafa3987662880c0e6c58/2023-02-10_16-11-20-採購單（收貨）_-_Google_Chrome.png

at 2023-02-10 08:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fbd07c257c37e3f61dbc0f0a4e97358be25f5d7e/2023-02-10_16-11-14-採購訂單_-_Google_Chrome.png

at 2023-02-10 08:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e1fe1ce934f2391e6f1caf8e351600429ecf9c4/2023-02-10_16-11-14-採購訂單_-_Google_Chrome.png

at 2023-02-10 08:14, Mandy Lo. said: 好的, 謝謝!

at 2023-02-10 08:27, Mandy Lo. said: 訂單中只收部份貨品, 所以只是轉其中為PURCHASE ?

at 2023-02-10 08:28, Support Team said: 轉到採購單頁面修改

at 2023-02-10 08:30, Mandy Lo. said: 什麼位置修改?

at 2023-02-10 08:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/747c9a15f1dac7210f3eaf3fd05b1454fc6b51fa/2023-02-10_16-32-05-採購單（收貨）_-_Google_Chrome.png

at 2023-02-10 08:37, Mandy Lo. said: 想修改訂單貨幣?

at 2023-02-10 08:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc1e953a12832e6fdbb4430997d6dc35947f5468/2023-02-10_16-38-03-採購訂單_-_Google_Chrome.png

at 2023-02-10 08:45, Mandy Lo. said: 設置了HKD, 改唔到,因為沒有選擇

at 2023-02-10 08:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/885972f87f47bc217637849f1d1f7143f7e66851/2023-02-10_16-45-34-(主頁)_採購_-_Google_Chrome.png

at 2023-02-10 09:35, Mandy Lo. said: SN NO. 第一次輸入, 重複 ?

at 2023-02-10 09:35, Support Team said: 同一個庫存不可輸入重複SN

at 2023-02-10 09:38, Mandy Lo. said: 採購單收貨第一次輸入,竟然話重複?

at 2023-02-10 09:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/65331b6b99a9972963fceee1f76bfda01e8e6a9e/2023-02-10_17-39-23-(主頁)_採購_-_Google_Chrome.png

at 2023-02-10 09:41, Mandy Lo. said: 從來未輸入其他, 何來

2023-02-13-Chat transcript on hk1.coweasy.com started on Mond-0091.json

at 2023-02-13 04:46, Mandy Lo. said: purchase 轉 stock ?

at 2023-02-13 04:47, Support Team said: 你想問什麼？

at 2023-02-13 04:53, Mandy Lo. said: 已經由purchase order 等轉為採購單了, 存倉方面應該怎做?,

at 2023-02-13 04:54, Support Team said: 入了採購單庫存就會有數

at 2023-02-13 04:54, Support Team said: 可查看庫存流量報表

2023-02-13-Chat transcript on hk1.coweasy.com started on Mond-0092.json

at 2023-02-13 07:50, Mandy Lo. said: 庫存不能查閱到嗎?

at 2023-02-13 07:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1fc88e8d4ac83dbd898e68c0c212885084b804e4/2023-02-13_15-50-43-(主頁)_庫存_-_Google_Chrome.png

at 2023-02-13 07:52, Mandy Lo. said: :ok_hand_tone2:

2023-02-13-Chat transcript on hk1.coweasy.com started on Mond-0093.json

at 2023-02-13 09:01, Mandy Lo. said: 銷售出貨找不到之前採購單輸入之SN ? 因為出貨需按SN 號出貨

at 2023-02-13 09:02, Support Team said: 銷售/採購的SN都是直接輸入，不是選擇

2023-02-13-Chat transcript on hk1.coweasy.com started on Mond-0094.json

at 2023-02-13 09:57, JAY. said: 報價單編號點樣改

at 2023-02-13 10:00, Support Team said: 單據儲存後不能更改編號

at 2023-02-13 10:00, Support Team said: 只可在儲存前更改

2023-02-14-Chat transcript on hk1.coweasy.com started on Tues-0097.json

at 2023-02-14 07:51, Admin. said: 怎樣選取及打印至其中日期之應收貨款報表?

at 2023-02-14 07:52, Support Team said: 應收賬相關可查看客戶往來報表或帳齡報表

2023-02-14-Chat transcript on ww1.coweasy.com started on Tues-0098.json

at 2023-02-14 07:57, iris wang. said: 你好,我的報表的期初庫存怎麼不顯示在報表上

at 2023-02-14 07:58, Support Team said: 什麼報表

at 2023-02-14 07:58, iris wang. said: PL

at 2023-02-14 07:59, iris wang. said: 顯示不出510002這個科目

at 2023-02-14 07:59, Support Team said: 期初庫存/期末庫存，這2個controll account，在P&L BS 或 TB，只顯示期初或者期末日期的數據

at 2023-02-14 08:00, Support Team said: 期初要在月頭的日期才顯示

at 2023-02-14 08:11, iris wang. said: 這個科目都沒顯示出來

at 2023-02-14 08:14, Support Team said: 期初庫存，只顯示from這個日期的數據，期間的不會累計

at 2023-02-14 08:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef2b4b3252887ad99a6a1b76af801a4a0603ef9b/2023-02-14_16-14-02-損益表_-_Google_Chrome.png

at 2023-02-14 08:15, iris wang. said: 但是我其他公司的賬套是有數據的

at 2023-02-14 08:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7df753006428bf3a0939698b04b5e288fc6b8215/2023-02-14_16-15-30-總分類賬_-_明細_-_Google_Chrome.png

at 2023-02-14 08:17, iris wang. said: 我發不出圖片

at 2023-02-14 08:17, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63eb34d2a3c8d40bf927a831/v/1a83caacfb401bda45f987bf45736befbdac4a57/1676362641908.png

at 2023-02-14 08:18, Support Team said: 期初庫存，只顯示from這個日期的數據，期間的不會累計

at 2023-02-14 08:18, Support Team said: 期初庫存/期末庫存，這2個controll account，在P&L BS 或 TB，只顯示報表期初或者期末日期的數據

at 2023-02-14 08:19, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63eb34d2a3c8d40bf927a831/v/887c0b14df82bc8eddeda963e994818e6884a90c/1676362743521.png

at 2023-02-14 08:19, iris wang. said: 兩家公司都有期初庫存的,但是有一家就是顯示不出那個科目

at 2023-02-14 08:21, Support Team said: 這2個科目是 controll account，在P&L BS 或 TB，只顯示報表期初或者期末日期的數據

at 2023-02-14 08:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de58aa6bdc4f2b1ec6362d32da87b10b7bb9e40e/2023-02-14_16-19-56-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-02-14 08:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a6d5b87a8bd1ef115197c4629149f66adb410b16/2023-02-14_16-20-34-httpscoweasy.comReportCIT2.aspxDateFrom_2023.png

at 2023-02-14 08:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/42672290461719279a83bd9228d96316a1d2bede/2023-02-14_16-20-21-httpscoweasy.comReportCIT.aspxDateFrom_2023-.png

at 2023-02-14 08:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/32124a87a6fca9fa1fce1f43bebe49a477fbca16/2023-02-14_16-20-11-庫存滾存_(資產負債表_-_損益表)_-_Google_Chrome.png

at 2023-02-14 08:53, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63eb34d2a3c8d40bf927a831/v/4182ef8345afc57a4d0a5611e98f2350988ce4cf/1676364797024.png

at 2023-02-14 08:53, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63eb34d2a3c8d40bf927a831/v/2c439eb9cd7d0dbe60e73b3b1db40da03dbde19a/1676364820405.png

at 2023-02-14 08:54, iris wang. said: 期初不顯示,P&L的購貨成本就不准了

at 2023-02-14 08:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d79636c2294ac058ed09a50138e966724e7e447b/圖片.png

at 2023-02-14 08:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/25e502dd975515787d4fbd4881f3164690c2cfa6/圖片.png

at 2023-02-14 08:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/29a0f85745b43d0222ab3d8dc092cc0ca11e63c0/圖片.png

at 2023-02-14 08:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b9b8ef8a0c9466e8ffec10c4c2d26eb9b7d47ad/圖片.png

at 2023-02-14 08:55, Support Team said: 這2個科目是 control account，在P&L BS 或 TB，只顯示報表期初或者期末日期的數據

at 2023-02-14 08:56, Support Team said: 如不是月頭/月尾的日期，不要用這2個科目

at 2023-02-14 08:57, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63eb34d2a3c8d40bf927a831/v/a731eabb31e94c4e391f111b27834ecfd7d3a6b6/1676365040563.png

at 2023-02-14 08:57, iris wang. said: 我的憑證是年底的最後一天啊

at 2023-02-14 08:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7ed37a0dcc2e23683f95871d6dbfe3aa4c3da4ca/圖片.png

at 2023-02-14 08:58, Support Team said: 期初庫存只顯示from的日期

at 2023-02-14 09:01, iris wang. said: 所以要分開做2筆憑證

at 2023-02-14 09:01, iris wang. said: 期初是第一天,期末最後一日?導出來的報表就可以顯示到?

at 2023-02-14 09:02, Support Team said: 是的

at 2023-02-14 09:05, iris wang. said: ok了,下次你直接說解決方案就好了

2023-02-14-Chat transcript on www.coweasy.com started on Tues-0095.json

at 2023-02-14 02:09, Agnes Ma. said: 我之前開左invoice，所以導致庫存是負數。如何直接止數，從新入庫存由0開始

at 2023-02-14 02:12, Support Team said: 庫存調整

at 2023-02-14 02:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/658ea3c5be2929b5f09cc6ad4d281668bae29daf/2023-02-14_10-11-47-(主頁)_庫存_-_Google_Chrome.png

at 2023-02-14 02:22, Agnes Ma. said: 之後應該如何調整？？？

2023-02-14-Chat transcript on www.coweasy.com started on Tues-0096.json

at 2023-02-14 07:53, Suki Zhuang. said: 我需要增加虛擬貨幣的科目餘額，且需要體現這個虛擬貨幣的原幣價值，可以嗎

at 2023-02-14 07:54, Suki Zhuang. said: 報表最終會兌換成美金，但是原幣的金額要體現出來

at 2023-02-14 07:55, Suki Zhuang. said: 可以做得到？

at 2023-02-14 07:55, Support Team said: 當外幣輸入

at 2023-02-14 07:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e44a70412b21a288b1f7e2ea85354ddc6b3829b4/2023-02-14_15-54-58-(主頁)_庫存_-_Google_Chrome.png

at 2023-02-14 07:55, Suki Zhuang. said: 我試試看。

2023-02-15-Chat transcript on hk1.coweasy.com started on Wedn-0100.json

at 2023-02-15 03:02, Raymond Chan. said: 你好，我發現一修改過client code之後，系統就無法再聯繫CRM客戶到相應賬簿

at 2023-02-15 03:03, Support Team said: 你指bookkeeping list？

at 2023-02-15 03:04, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63ec4af6a3c8d40bf967cdbc/v/8a426cdff4bf2d779c5573b04fb2da67159c4323/image.png

at 2023-02-15 03:04, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63ec4af6a3c8d40bf967cdbc/v/5f7a31109683de8c8b65e9770438d5b9ca185381/image.png

at 2023-02-15 03:05, Raymond Chan. said: 例如呢個客戶，同事之前入錯client code，改返之後，bookeeping list 就關聯唔到CRM個客戶了

at 2023-02-15 03:07, Raymond Chan. said: 謝謝你

2023-02-15-Chat transcript on hk1.coweasy.com started on Wedn-0102.json

at 2023-02-15 04:38, Mandy Lo. said: 邊度可以查閱累積支出明細?

at 2023-02-15 04:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c5a013f9194949fbcc43b65db887d4cfd9f9b841/2023-02-15_12-39-23-(主頁)_薪酬_及_支出_-_Google_Chrome.png

at 2023-02-15 04:56, Mandy Lo. said: 公司一般費用, 在銀行月結單已入, 還需要在會計輸入嗎?

at 2023-02-15 04:57, Support Team said: 都可以

2023-02-15-Chat transcript on hk1.coweasy.com started on Wedn-0103.json

at 2023-02-15 06:32, ringo Chan. said: 請問怎樣用shopline import 資料？

at 2023-02-15 06:34, Support Team said: 在shopline匯出excel，應有這些欄位

at 2023-02-15 06:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf2ae3384deb9224e14e301f9a038d300aafb54d/2022-11-04_12-43-31-orders_20200614123456(ShopLine).xlsx_-_Google_Shee.png

at 2023-02-15 06:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3dde2322b6cb9b3fd20bd96c421fd13f068bebb3/2022-11-04_12-43-41-orders_20200614123456(ShopLine).xlsx_-_Google_Shee.png

at 2023-02-15 06:39, ringo Chan. said: download 後怎樣入coweasy

at 2023-02-15 06:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f8ae28d257bb7a248ccd887834252d3d0bc34b9e/2023-02-15_14-39-40-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-02-15 06:52, ringo Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63ec79f3a3c8d40bf9702257/v/d36110b87ba491ad41e7689cd4348f6961c6561e/Screenshot_2023-02-15_at_2.52.34_PM.png

at 2023-02-15 06:53, ringo Chan. said: 是否只可以入這幾個位置？

at 2023-02-15 06:55, Support Team said: 不明白你的問題，或者你匯入幾張單看看效果

at 2023-02-15 07:06, ringo Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/63ec79f3a3c8d40bf9702257/v/cc42f50d02f26db2b64eb8078d2fc73a777e94d8/hoxterofficial_orders_20230215064948.xls

at 2023-02-15 07:07, ringo Chan. said: 這是我shopline 的檔案，我import 後有以下問題

at 2023-02-15 07:07, ringo Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63ec79f3a3c8d40bf9702257/v/76e9269fca39e7828838532d03f066cb228a00e8/Screenshot_2023-02-15_at_3.06.02_PM.png

at 2023-02-15 07:17, Support Team said: 至少要有黃色highlight這些欄位

at 2023-02-15 07:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e68829948be62d2cf88238ecdd007c9fb44a3615/2022-11-04_12-43-31-orders_20200614123456(ShopLine).xlsx_-_Google_Shee.png

at 2023-02-15 07:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/69d7aeb36f09a5b9acb5243992285d09a2ecc6b2/2022-11-04_12-43-41-orders_20200614123456(ShopLine).xlsx_-_Google_Shee.png

at 2023-02-15 07:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b0140bf2690233d7c7afdf2260b35e4499f321ad/2023-02-15_15-18-21-orders_20200614123456(ShopLine).xls_-_LibreOffice_.png

2023-02-15-Chat transcript on www.coweasy.com started on Wedn-0101.json

at 2023-02-15 03:11, Mandy Lo. said: BANK STATEMENT INPUT 之VOUCHER NO 可以更改嗎?

at 2023-02-15 03:11, Mandy Lo. said: 因為不是順序出現

at 2023-02-15 03:12, Support Team said: 可以

at 2023-02-15 03:13, Mandy Lo. said: 示範 pls

at 2023-02-15 03:13, Support Team said: 直接改

at 2023-02-15 03:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/742e1f5c83ed888b53fb3ec0b89d495a6a5cf7d2/2023-02-15_11-13-20-銀行月結單輸入_-_Google_Chrome.png

2023-02-16-Chat transcript on coweasy.com started on Thursday-0104.json

at 2023-02-16 06:36, V1675151660745503 said: 想問問成立公司時 1$1 share 點做ENTRY 戚呢個SYSTEM?

at 2023-02-16 06:38, Support Team said: 可直接輸入會計entry

at 2023-02-16 06:38, Support Team said: 直接 debit credit

at 2023-02-16 06:39, Support Team said: 共多少share？

2023-02-17-Chat transcript on ww1.coweasy.com started on Frid-0107.json

at 2023-02-17 07:57, iris wang. said: trial balance不平在哪可以查出有問題

at 2023-02-17 08:00, Support Team said: 逐日向前查看，看看是什麼時候開始不平，檢查開始不平那日的ledger

at 2023-02-17 08:31, iris wang. said: 2020.12.31和2021.1.1就出現不平

at 2023-02-17 08:32, iris wang. said: 但是2021.1.1沒有輸入東西

at 2023-02-17 08:32, Support Team said: 看開始有不平那日

at 2023-02-17 08:34, iris wang. said: 2021.1.1

at 2023-02-17 08:34, Support Team said: 比較一下和前一日的報表

at 2023-02-17 08:36, iris wang. said: 2021.1.1累計損益不對,P&L的數據沒有了

at 2023-02-17 08:37, Support Team said: 12月31年結？

at 2023-02-17 08:38, Support Team said: 12月31 和 1月1 截圖看看

at 2023-02-17 08:39, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/63ef1de9a3c8d40bf93e77bf/v/5df7bb36f0af07b20c4956d9e239e6b2f837e392/Trial_Balance_2.xls

at 2023-02-17 08:40, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/63ef1de9a3c8d40bf93e77bf/v/0d176886f3f4448054b868f95c6efd948ce20046/Trial_Balance_1.xls

at 2023-02-17 08:49, iris wang. said: 能看到嗎?

at 2023-02-17 09:18, iris wang. said: 什麼時候有答復

at 2023-02-17 09:18, Support Team said: 同事正在檢查

2023-02-17-Chat transcript on www.coweasy.com started on Frid-0106.json

at 2023-02-17 02:34, Admin. said: PO一半銀碼轉為發票, 應該怎做?

at 2023-02-17 02:35, Support Team said: PO只可轉採購單不可轉發票

at 2023-02-17 02:37, Admin. said: 報價單

at 2023-02-17 02:38, Support Team said: 在發票界面這裡修改

at 2023-02-17 02:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/249255708930de7051c122d971704b373a7f36d2/image.png

2023-02-20-Chat transcript on www.coweasy.com started on Mond-0109.json

at 2023-02-20 06:55, Annie . said: 我想問問升級模組

at 2023-02-20 06:55, Annie . said: 個收費係1間公司, 定係我地可以套用到所有公司?

at 2023-02-20 06:56, Support Team said: 1間公司

at 2023-02-20 06:56, Annie . said: 我地用會計師樓版本都係一樣咁計?

at 2023-02-20 06:57, Support Team said: 是的

at 2023-02-20 06:58, Annie . said: 我想問問可唔可以按月買?

at 2023-02-20 06:58, Annie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63f31936a3c8d40bf9c33506/v/677c30ed868b97ef503cfe30a64f9c7132808cb9/image.png

at 2023-02-20 06:59, Annie . said: 因為我見到佢係一次過計收費25年4月

at 2023-02-20 06:59, Support Team said: 這裡應該是跟使用期的時間

at 2023-02-20 07:00, Support Team said: 訂購到使用期完的時候

at 2023-02-20 07:08, Annie . said: 即係唔可以一個月一個月咁俾?

at 2023-02-20 07:08, Support Team said: 是的

2023-02-22-Chat transcript on hk1.coweasy.com started on Wedn-0110.json

at 2023-02-22 02:16, Raymond Chan. said: 你好，請問2月15號匯報的問題有解決方法嗎？

at 2023-02-22 02:18, Support Team said: CRM 這裡再關聯一次

at 2023-02-22 02:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5952091f8d13281f452de6e86a97931e1b66409/2023-02-22_10-17-27-客戶_(CRM)_-_Google_Chrome.png

at 2023-02-22 02:19, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63f57aaaa3c8d40bf98016c6/v/424248f841b6d2062680e54d412d0196ba09b2c9/image.png

at 2023-02-22 02:19, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63f57aaaa3c8d40bf98016c6/v/ff74c711abd3606dab37b74a80df42b4cc12c2bb/image.png

at 2023-02-22 02:20, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63f57aaaa3c8d40bf98016c6/v/e32c24b50d874cde352bac4fc2237f48ca90993f/image.png

at 2023-02-22 02:20, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63f57aaaa3c8d40bf98016c6/v/2e734d8e1eddb8714b1973b6ed867dec7bc997bd/image.png

at 2023-02-22 02:20, Support Team said: 是的

at 2023-02-22 02:20, Support Team said: 再儲存

at 2023-02-22 02:20, Raymond Chan. said: 最後系統提示code invalid

at 2023-02-22 02:24, Support Team said: login 這間公司，公司資料，這裡不填

at 2023-02-22 02:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fcc997b369188ee779eef5de89f8f7c972a2c962/2023-02-22_10-22-23-公司設定_-_Google_Chrome.png

at 2023-02-22 02:27, Raymond Chan. said: done, thank you very much

2023-02-22-Chat transcript on hk1.coweasy.com started on Wedn-0111.json

at 2023-02-22 04:15, Tracy Cheng. said: 想問, 我想set 4幾款不同產品, 只要買5件就只需$100, 咁樣應該點set

at 2023-02-22 04:16, Support Team said: 暫時未有這種setting

at 2023-02-22 04:18, Tracy Cheng. said: 咁如果買一個套裝, 然之後可以加錢買另一樣野呢?

at 2023-02-22 04:21, Support Team said: 這種也未有，現在只可買滿幾件送幾件這種setting

at 2023-02-22 04:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b683d865c0cc5b769cccac020d8bf5367394da66/2023-02-22_12-20-31-庫存_-_Google_Chrome.png

at 2023-02-22 04:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b879798e73be1473383a4fbca536f6e6ab7f658/2023-02-22_12-20-44-優惠計畫_-_Google_Chrome.png

2023-02-22-Chat transcript on www.coweasy.com started on Wedn-0112.json

at 2023-02-22 08:42, Annie . said: 我想請問下, 想新增一個倉庫. 我祇有係邊個位新增?或者修改倉庫名

at 2023-02-22 08:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57dacbcea6e02ab8f8e95cce2cf609a97ddb3826/AI1.png

at 2023-02-22 08:46, Annie . said: 係唔係有數量就唔可以再改名喇?

at 2023-02-22 08:47, Support Team said: 可以改

at 2023-02-22 08:47, Annie . said: 點改?

at 2023-02-22 08:47, Support Team said: 使用過不可以刪除

at 2023-02-22 08:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/412797b44fcbcc2ad18b24f14fb481b3f538f3cd/AI2.png

at 2023-02-22 08:47, Support Team said: 閱覽

at 2023-02-22 08:47, Annie . said: 我禁左無反應

at 2023-02-22 08:48, Annie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63f5d545a3c8d40bf91c9b3b/v/807e02745ded22873c493187bc1a6699abbbc1c3/image.png

at 2023-02-22 08:48, Annie . said: 我想將個倉二改名, 但禁落去無反應

at 2023-02-22 08:48, Annie . said: 倉一都一樣無反應

2023-02-23-Chat transcript on www.coweasy.com started on Thur-0113.json

at 2023-02-23 02:02, linkage. said: 早

at 2023-02-23 02:03, linkage. said: 我今早開個系統啲file 無哂

at 2023-02-23 02:03, Support Team said: 什麼file

at 2023-02-23 02:04, linkage. said: 本開左好多公司嘅數

at 2023-02-23 02:07, Support Team said: 請截圖

at 2023-02-23 02:07, linkage. said: 我唔識喎

at 2023-02-23 02:08, Support Team said: 鍵盤按print screen

at 2023-02-23 02:08, Support Team said: 這裡貼上

2023-02-23-Chat transcript on www.coweasy.com started on Thur-0114.json

at 2023-02-23 02:03, veronica. said: 請問是否 system update 中?

at 2023-02-23 02:03, veronica. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63f6c1a4a3c8d40bf9a7dd6f/v/817b2971856be1d7cec3b5eaac1f852a4d6fae53/擷取.PNG

at 2023-02-23 02:04, veronica. said: login 後, 無晒可用選擇的公司列表?

at 2023-02-23 02:06, Support Team said: 我們是個沒有問題

at 2023-02-23 02:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ed44930f94bb822fb37556c4d58523fd6d9dea39/2023-02-23_10-05-22-CowEasy_多公司平台_-_Google_Chrome.png

at 2023-02-23 02:06, Support Team said: right click 另存新檔給個文件我們看看

at 2023-02-23 02:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/26b8d7c1e068ab19f725035da9d2ce010ed4efe2/2023-02-23_10-05-36.png

at 2023-02-23 02:10, veronica. said: save 咗, 咁點比你地? e-mail?

at 2023-02-23 02:10, Support Team said: 這裡直接給我們

at 2023-02-23 02:10, veronica. said: 做唔到 attach file 喎?

at 2023-02-23 02:11, Support Team said: .html 改 .txt 試試

at 2023-02-23 02:12, veronica. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63f6c1a4a3c8d40bf9a7dd6f/v/56aff55f41edc8ce8b745fe49a67e134b06ee395/image.png

at 2023-02-23 02:13, veronica. said: 唔識改?

at 2023-02-23 02:16, Support Team said: 那或者電郵給 support@coweasy.com

2023-02-23-Chat transcript on www.coweasy.com started on Thur-0117.json

at 2023-02-23 02:11, linkage. said: I will print screen to you

at 2023-02-23 02:12, linkage. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63f6cb18a3c8d40bf9aa6111/v/5be21456a8559553dd1828b5ce24738784463a94/螢幕截圖_2023-02-23_上午10.11.20.png

at 2023-02-23 02:12, linkage. said: where are my firm client file?

at 2023-02-23 02:16, Support Team said: 這頁試過沒有問題

at 2023-02-23 02:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f91324ba522e5940be1ea66c917aa915392c50b1/2023-02-23_10-05-22-CowEasy_多公司平台_-_Google_Chrome.png

at 2023-02-23 02:17, Support Team said: right click 另存新檔給個文件我們看看

at 2023-02-23 02:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de6a7d9141b4c4473ec4f2ff38f6eaedb022fcd3/圖片.png

at 2023-02-23 02:17, linkage. said: 但我的客人FILE 都不見了

at 2023-02-23 02:18, Support Team said: right click 另存新檔給個文件我們看看

at 2023-02-23 02:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93270c4b1f00152801d3b926c457187325c11d6e/圖片.png

at 2023-02-23 02:19, linkage. said: 在哪Right Click ?

at 2023-02-23 02:19, Support Team said: 這頁空白位置

at 2023-02-23 02:24, linkage. said: 我所有客人資料都沒有了是什麼問題呢

at 2023-02-23 02:24, Support Team said: 另存新檔給我們檢查

at 2023-02-23 02:25, linkage. said: Apple 另存不到

at 2023-02-23 02:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fa4cac9f04c8ad0572d54f559b8faa7fee35edc2/圖片.png

at 2023-02-23 02:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7cd0b801d69d4c5ef619889d06671c1807505dd3/圖片.png

at 2023-02-23 02:28, linkage. said: 上載不到

at 2023-02-23 02:28, linkage. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63f6cb18a3c8d40bf9aa6111/v/3b419b60b40cdb9cdce79524acaabb6aff72c776/螢幕截圖_2023-02-23_上午10.28.38.png

at 2023-02-23 02:29, linkage. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/63f6cb18a3c8d40bf9aa6111/v/2cf62f227fc735f0a70a0c362efa6305976a5f7c/螢幕截圖_2023-02-23_上午10.28.38.png

at 2023-02-23 02:30, Support Team said: 這個file 電郵給 support@coweasy.com

2023-02-24-Chat transcript on hk1.coweasy.com started on Frid-0118.json

at 2023-02-24 08:48, Miss Kwok. said: 請問怎樣做會計帳目匯率調整

at 2023-02-24 08:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b25acabcf323bafc21af8677816bc5b9646b1eac/2023-02-24_16-49-45-(主頁)_銷售_(批發)_-_Google_Chrome.png

2023-03-01-Chat transcript on hk1.coweasy.com started on Wedn-0120.json

at 2023-03-01 03:28, Thomas Chan. said: 請問倉庫記錄不能by item 的睇的嗎？

at 2023-03-01 03:29, Support Team said: 倉庫記錄是指什麼

at 2023-03-01 03:30, Thomas Chan. said: 就庫存閱覽看不到 by item 的？

at 2023-03-01 03:31, Support Team said: 這裡就是查看每樣產品，的總數，和在各個地區的數量

at 2023-03-01 03:31, Support Team said: 已經是每樣產品查看，by item 是指什麼

2023-03-01-Chat transcript on hk1.coweasy.com started on Wedn-0121.json

at 2023-03-01 04:03, Rayray Ng. said: 你好，請問,如何修改出糧單格式?

at 2023-03-01 04:03, Support Team said: 參考
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-03-01 04:03, Support Team said: faq 的例子是發票

at 2023-03-01 04:04, Support Team said: 出糧單，在支出付款紀錄開始，其餘步驟都一樣

at 2023-03-01 04:11, Rayray Ng. said: 制定表單樣式模板, 在哪裡找？

at 2023-03-01 04:11, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-03-01 04:25, Rayray Ng. said: 找到了，但要試試，麻煩曬。

2023-03-02-Chat transcript on hk1.coweasy.com started on Thur-0123.json

at 2023-03-02 06:34, matrixmiji.op@gmail.com. said: 你好 , 我地之前買左 Consign 既服務 , 但好似唔覺有呢個功能

at 2023-03-02 06:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/750f93ad3696d0607602540863de04c0d4e2b07a/image.png

at 2023-03-02 06:37, matrixmiji.op@gmail.com. said: 同埋我想問如何更改貨存數量 ?

at 2023-03-02 06:37, Support Team said: 數量只通過採購/銷售來增加/減少

at 2023-03-02 06:38, Support Team said: 不能直接set數量

at 2023-03-02 06:39, Support Team said: 如不是採購/銷售, 例如損毀遺失之類的可以在庫存調整輸入來增加/減少

at 2023-03-02 06:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9cd7e7cd4f12f5539ad912b31ed0fcf90695c775/image.png

at 2023-03-02 06:41, matrixmiji.op@gmail.com. said: 咁如果我一開始入錯左個數量 ? 都需要靠採購銷售黎改變個貨存 ?

at 2023-03-02 06:41, Support Team said: 直接修改錯誤的記錄

at 2023-03-02 06:42, matrixmiji.op@gmail.com. said: 呢個位係邊度禁 ?

at 2023-03-02 06:42, Support Team said: 在哪裡輸入就在哪裡修改

at 2023-03-02 06:43, matrixmiji.op@gmail.com. said: 因為我是接手同事既工作 , 我發現唔到有以往既採購單紀錄

at 2023-03-02 06:43, matrixmiji.op@gmail.com. said: 咁我如何可以邊度入邊度改 ?

at 2023-03-02 06:43, Support Team said: 在庫存流量報表查找記錄

at 2023-03-02 06:44, Support Team said: 或者輸入庫存調整

at 2023-03-02 06:44, Support Team said: 增加/減少庫存數

at 2023-03-02 06:44, matrixmiji.op@gmail.com. said: 我可以直接匯入一個 Excel replace 以往既貨存 ?

at 2023-03-02 06:44, Support Team said: 不可以

at 2023-03-02 06:45, matrixmiji.op@gmail.com. said: 另外你可以幫忙查看一下我公司 Consign 既服務現時還有嗎 ?

at 2023-03-02 06:46, matrixmiji.op@gmail.com. said: 因為我 Boss 是管理會都看不到有呢個功能

at 2023-03-02 06:46, Support Team said: 這裡可查看是否訂購或已過期

at 2023-03-02 06:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2270f1a0fde9eb48af65563cb73884ea8d4bc2ce/image.png

at 2023-03-02 06:48, matrixmiji.op@gmail.com. said: 現時服務過左期 , 我今天續的話 , 以往的Ｄata 是否仍在 ?

at 2023-03-02 06:49, Support Team said: 是的

at 2023-03-02 06:53, matrixmiji.op@gmail.com. said: 唔好意思回到上一個問題 , 因為我地現時仲係 Setup 階段

at 2023-03-02 06:54, matrixmiji.op@gmail.com. said: 我將初始庫存匯出的 Excel 更改完 , 再匯入返 , 是否就可以 Replace 舊有數據 ?

at 2023-03-02 06:54, Support Team said: 是的

at 2023-03-02 06:55, matrixmiji.op@gmail.com. said: 我見 Excel 地區可以分拆我是否跟住個格式打就可以 ?

at 2023-03-02 06:57, matrixmiji.op@gmail.com. said: 及我匯出 Excel 表後 , 我可否在 Excel 表中加入新 items ?

at 2023-03-02 06:58, Support Team said: 先輸入基礎資料(科目,產品,地區等), 再匯出修改

at 2023-03-02 06:58, matrixmiji.op@gmail.com. said: 所以我需要先在庫存中加入 item, 再匯出作其他修改對嗎 ?

at 2023-03-02 06:59, Support Team said: 是的

at 2023-03-02 06:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f505a87e3c7e8d5919fc00769dc1fde116a90d65/image.png

at 2023-03-02 06:59, matrixmiji.op@gmail.com. said: 在 Excel 表中可以更改任何 ? 還是名稱都不能更改 ?

at 2023-03-02 06:59, Support Team said: 新加行再選擇

at 2023-03-02 07:00, Support Team said: 初始餘額的excel不可以修改

at 2023-03-02 07:00, matrixmiji.op@gmail.com. said: 不可以修改?

at 2023-03-02 07:00, matrixmiji.op@gmail.com. said: 不是說可以更改數量那些 ?

at 2023-03-02 07:00, Support Team said: 不可以修改編號名稱

at 2023-03-02 07:00, matrixmiji.op@gmail.com. said: 哦.. 了解

at 2023-03-02 07:01, matrixmiji.op@gmail.com. said: 暫時未有問題 , 謝謝你幫忙

at 2023-03-02 07:26, matrixmiji.op@gmail.com. said: 你好 , 我想問零售 POS 如想試用 Set 優惠是否需要再購買模組 ?

at 2023-03-02 07:27, Support Team said: 庫存單價可設置

at 2023-03-02 07:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/32ed4f0052a87c95e78fdd60f8e05a3f0061f141/2023-03-02_15-26-39-Stock_-_Google_Chrome.png

2023-03-02-Chat transcript on www.coweasy.com started on Thur-0122.json

at 2023-03-02 02:36, V1672807871602580 said: 企業雲（批發）和企業雲（零售）區別是什麼

at 2023-03-02 02:37, Support Team said: 輸入發票的介面不同

at 2023-03-02 02:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/803f6d65a0fa889c8b3aa3a5662cf277566f4c91/2023-03-02_10-37-01-1_new_message_-_Google_Chrome.png

at 2023-03-02 02:40, Support Team said: 註冊可試用30天，用戶可分別用2個不同電郵註冊，試試是哪個比較適用

at 2023-03-02 02:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cd540e5dcc6278176ffd00b168b40ed6d355ac8f/2023-03-02_10-39-45-CowEasy_-_Google_Chrome.png

2023-03-03-Chat transcript on hk1.coweasy.com started on Frid-0124.json

at 2023-03-03 02:51, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64015387a3c8d40bf95f5d78/v/5081e709ef971e8aa3bef3f5f8722f2cac135d92/image.png

at 2023-03-03 02:51, Admin. said: 有幾張銷售發票日期是開2/3/2023,但因為報價單是開1月份的, 按了轉移至發票後, 在庫存流量報表中看到變成了1月。而我們1/3/2023才購入存貨, 因此該批銷貨發票變成零成本。請問如何解決這情況?

at 2023-03-03 02:53, Support Team said: 發票日期或出貨日期改為實際出貨的日期

at 2023-03-03 02:55, Admin. said: 發票日期本來已經是2/3/2023

at 2023-03-03 02:55, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64015387a3c8d40bf95f5d78/v/67ee1f11477dbd17bbcbf15a33f287b4b6de6f87/image.png

at 2023-03-03 02:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1d1f6ad11bc9b14c5e33e6c031b3c06d0c9928d8/2023-03-01_11-51-19-銷售（出貨）_-_Google_Chrome.png

at 2023-03-03 03:24, Admin. said: 明白, 已解決, thanks

2023-03-06-Chat transcript on www.coweasy.com started on Mond-0126.json

at 2023-03-06 09:19, zoey. said: 為什麼日期前後只能選一樣的

at 2023-03-06 09:19, zoey. said: 利潤表

at 2023-03-06 09:20, Support Team said: 試不到這個問題

at 2023-03-06 09:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/96fe8a16e4da1328c90704825bd31e71225db6c5/2023-03-06_17-20-15-損益表_-_Google_Chrome.png

2023-03-08-Chat transcript on hk1.coweasy.com started on Wedn-0127.json

at 2023-03-08 04:20, matrixmiji.fin@gmail.com. said: 早晨!請問點樣入SALES

at 2023-03-08 04:21, Support Team said: 銷售發票：

at 2023-03-08 04:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2da4292c9878d79003776f532788bf37eed9fbe7/2023-03-08_12-21-22-(主頁)_銷售_(批發)_-_Google_Chrome.png

2023-03-08-Chat transcript on hk1.coweasy.com started on Wedn-0128.json

at 2023-03-08 08:27, Miss Kwok. said: 你好!請問Coweasy 系統內的發票格式, 如採購訂單, 同一張訂是否只可以顯示1種語言? 不可以同時有中英文存在?

at 2023-03-08 08:28, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-03-08 08:28, Support Team said: 預設跟顯示語言

at 2023-03-08 08:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2dd9d592ebb38ab3ceb09432929c9cbccccb500b/2023-03-08_16-28-32-報價單_-_Google_Chrome.png

at 2023-03-08 08:29, Support Team said: 可修改直接輸入文字，不要有 {}

at 2023-03-08 08:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb3c70d4abb7138e303a9c0c5fa514bada6e3222/2023-03-08_16-29-09-報價單_-_Google_Chrome.png

at 2023-03-08 08:31, Miss Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/640811c8a3c8d40bf954dc10/v/46a11a6a11cf5eadcc9939993ea66400f01d419e/image.png

at 2023-03-08 08:32, Miss Kwok. said: 英文格式, 但不能顯示中文文字

at 2023-03-08 08:34, Support Team said: 中文字體

at 2023-03-08 08:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c4461d3ecdcfb9e3e290df434054e9f3da2f0dd/圖片.png

at 2023-03-08 08:54, Miss Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/640811c8a3c8d40bf954dc10/v/b428f7db56d2c27bcc765bc5129f97bc08e347fb/image.png

at 2023-03-08 08:54, Miss Kwok. said: 請問這個怎樣變成英文, 一開在自訂格式時它都是英文, 但後來變成了中文, 謝謝!

at 2023-03-08 08:56, Support Team said: 預設這個自動跟語言

at 2023-03-08 08:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2d427a72905512e09c9bbbc442c8253dcf0cadfe/2023-03-08_16-55-01-報價單_-_Google_Chrome.png

at 2023-03-08 08:56, Support Team said: 改用這2個數字

at 2023-03-08 08:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c961c2e34feb4d4e6ac9d6bc0bae5946b51c7d4/2023-03-08_16-55-47-報價單_-_Google_Chrome.png

at 2023-03-08 09:01, Miss Kwok. said: Thank you~~

2023-03-08-Chat transcript on hk1.coweasy.com started on Wedn-0130.json

at 2023-03-08 07:40, Ida Wong. said: Hi Janet. I am doing the editing of quotation layout and found problems. I can talk to someone and show the problems? Thanks.

at 2023-03-08 07:40, Support Team said: 是什麼問題，請截圖

at 2023-03-08 07:44, Ida Wong. said: just uploaded screencap. The description 2 is splitted to page two but shown after the company chop and sign.

at 2023-03-08 07:45, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64083b5da3c8d40bf9c74628/v/f088bad36acf4b9a8e518c0ef777a33629ce2b93/quotation_layout_problem.docx

at 2023-03-08 07:45, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64083b5da3c8d40bf9c74628/v/a4554571c710c5bc54911948e94a8ef65b1ef411/quotation_layout_problem.docx

at 2023-03-08 07:49, Support Team said: editor那頁截圖

at 2023-03-08 07:51, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64083b5da3c8d40bf9c74628/v/ef6fa99bd857026dd8a0e5f56164169c40c2604d/quotation_layout_problem_2.docx

at 2023-03-08 07:51, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64083b5da3c8d40bf9c74628/v/5d78ad188e48071e9968a571ab4620a7512d7b79/tempquo0_(11).mrt

at 2023-03-08 07:53, Support Team said: 請參考預設模板，所有欄位都不要放在header band/data band/footer band外面

at 2023-03-08 07:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/198eecbfa465fe6597c0572db1c13d3f85b7901a/2023-03-08_15-52-21-報價單_-_Google_Chrome.png

at 2023-03-08 08:06, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64083b5da3c8d40bf9c74628/v/15f18007d75911611bd9c84c1e472da2fbc26d66/quotation_layout_problem_3.docx

at 2023-03-08 08:06, Ida Wong. said: I think I have already put description2 within FooterBand, but result still the same

at 2023-03-08 08:13, Support Team said: 試試 2個 footer band 合埋1個

at 2023-03-08 08:16, Ida Wong. said: Your standard template has FooterBand3 first, then FooterBand1 and then FooterBand2. Which two to combine? Can you work on the mrt file that I uploaded at 15:51?

at 2023-03-08 08:31, Support Team said: 這幾欄 shift mode increasing size

at 2023-03-08 08:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4f6e9d9a4323de3c81efc3e7031ea41d1fd6f479/2023-03-08_16-30-11-報價單_-_Google_Chrome.png

at 2023-03-08 08:38, Ida Wong. said: just incresing size. but still same problem

at 2023-03-08 08:38, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64083b5da3c8d40bf9c74628/v/a39713abcf2d6808dce39495f0243593955d80b8/quotation_layout_problem_4.docx

at 2023-03-08 08:38, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64083b5da3c8d40bf9c74628/v/0ba69c395ecd3203e652c72823f426cc6f78d658/tempquo0_(15).mrt

at 2023-03-08 08:42, Support Team said: 試試放在footerband2

at 2023-03-08 08:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c75b75b8aedf4f430f5041bea4400c9c0fed82e4/2023-03-08_16-41-37-報價單_-_Google_Chrome.png

at 2023-03-08 09:05, Ida Wong. said: It works. Thanks.

2023-03-08-Chat transcript on www.coweasy.com started on Wedn-0129.json

at 2023-03-08 09:07, V1676353825035705 said: 請問如登記試用版 ,同時可否登記網上免費課程預約 ?

at 2023-03-08 09:07, Support Team said: 可以

at 2023-03-08 09:08, Support Team said:
https://www.coweasy.com/Cloud/Demo.aspx

at 2023-03-08 09:09, V1676353825035705 said: ok, thanks !

at 2023-03-08 09:15, V1676353825035705 said: 貴司有多款級別選擇 , 如何選擇適合自已

at 2023-03-08 09:16, Support Team said: 只做會計

at 2023-03-08 09:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3414cedd3b802ba379befc9a7929aec4293326d4/2023-03-08_17-16-05-CowEasy_-_Google_Chrome.png

at 2023-03-08 09:17, Support Team said: 可出訂單/發票等單據

at 2023-03-08 09:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d55268d48b839239f9f56e770f76fb97fac91fc5/2023-03-08_17-16-31-1_new_message_-_Google_Chrome.png

at 2023-03-08 09:17, Support Team said: 有外幣，庫存等功能

at 2023-03-08 09:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3a8d27c0f99763366fd9a2b7241c6e72d83f9cd8/2023-03-08_17-16-43-CowEasy_-_Google_Chrome.png

at 2023-03-08 09:22, V1676353825035705 said: 可否同時登記小企雲 , 企業雲 (批發) 試用版試用 ?

at 2023-03-08 09:22, Support Team said: 可以不同電郵註冊

2023-03-09-Chat transcript on hk1.coweasy.com started on Thur-0132.json

at 2023-03-09 05:29, Admin. said: 怎樣可以有返個DASHBOARD 版面? 現不見了

at 2023-03-09 05:29, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64096e85a3c8d40bf9ff09ab/v/109d37457751d04eee95a85b59d9788647c189ef/image.png

at 2023-03-09 05:30, Support Team said: 管理員登入才有這頁

2023-03-09-Chat transcript on hk1.coweasy.com started on Thur-0133.json

at 2023-03-09 08:06, Innovation Team Co. Ltd. said: Purchase Order, 及Purchase (Supplier) 兩個方法去出單給供應商的分別在那裡?

at 2023-03-09 08:06, Innovation Team Co. Ltd. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6409934fa3c8d40bf95cf8ab/v/1f568e45f89f76960acbe8dbd04d33300bccf7fb/image.png

at 2023-03-09 08:08, Support Team said: 不清楚你的問題，請問是問什麼？

2023-03-09-Chat transcript on hk1.coweasy.com started on Thur-0134.json

at 2023-03-09 08:26, Innovation Team Co. Ltd. said: 我剛想問的問題是

at 2023-03-09 08:27, Innovation Team Co. Ltd. said: 1) Purchase Order & 2) Purchase (Supplier) 也是出單給供應商, 看落去版面也基本上是一樣, 那用這兩個方式出單給供應商, 有什麼不同?

at 2023-03-09 08:29, Support Team said: PO只是訂單，不影響會計和庫存數

at 2023-03-09 08:30, Innovation Team Co. Ltd. said: 那purchase (supplier) 呢?

at 2023-03-09 08:30, Support Team said: 會入會計和加庫存數

at 2023-03-09 08:34, Innovation Team Co. Ltd. said: 即如用purchase (supplier) 出PO, 咁會一次過產生張新PO, 同埋入會計和加庫存數, 是否?

at 2023-03-09 08:37, Support Team said: 一般是訂貨時出PO給供應商，只是訂貨收到貨時入 purchase， purchase 的列印功能本身設計是給倉用的而不是給供應商

2023-03-09-Chat transcript on www.coweasy.com started on Thur-0131.json

at 2023-03-09 02:47, Innovation Team Co. Ltd. said: 我需要出些SO, 是12個月的租機服務，我是否需要出12張，還是只入1個no, 然後可自動拆為12張

at 2023-03-09 02:49, Support Team said: 你需要給客戶12張SO？

at 2023-03-09 02:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e45547a695c59c8d014d04448bf6c20224bb5754/2023-03-09_10-50-03-升級模組_-_Google_Chrome.png

at 2023-03-09 02:50, Support Team said: 這個addon可自動複製其餘11張

at 2023-03-09 02:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1dc96ee46a2ed246df4b061b2e0d29ed72287376/2023-03-09_10-50-19-銷售訂單_-_Google_Chrome.png

2023-03-10-Chat transcript on hk1.coweasy.com started on Frid-0135.json

at 2023-03-10 02:07, Admin. said: sales receipt list export data 可以睇到收入之款項之帳戶嗎? 例如BOC or HSBC

at 2023-03-10 02:08, Support Team said: 在這裡匯出

at 2023-03-10 02:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fb52fe43e1879e8ab5482ba8e516d5d9857a0b37/2023-03-10_10-08-38-(主頁)_銷售_(批發)_-_Google_Chrome.png

2023-03-10-Chat transcript on hk1.coweasy.com started on Frid-0137.json

at 2023-03-10 03:04, Admin. said: 輸入receipt版面中左下方CREDIT NOTE NO. 有什麼特別附助功能 ?

at 2023-03-10 03:05, Support Team said: 只用於列印時顯示

at 2023-03-10 03:07, Admin. said: 列印時顯示所見當日日期?

at 2023-03-10 03:08, Support Team said: 這欄會顯示 CREDIT NOTE NO.

at 2023-03-10 03:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/96501637e4e6ba0822c4ccb45ed34c248fb4c3f1/2023-03-10_11-08-02-收款_-_Google_Chrome.png

at 2023-03-10 03:21, Admin. said: 怎樣進入text 版面?

at 2023-03-10 03:21, Support Team said: 什麼 text？

at 2023-03-10 03:33, Admin. said: data column 版面

at 2023-03-10 03:34, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2023-03-10-Chat transcript on hk1.coweasy.com started on Frid-0138.json

at 2023-03-10 04:36, Raymond Chan. said: hello, 請問公司year end date不可以選擇月中的嗎？

at 2023-03-10 04:37, Raymond Chan. said: 個客每年12月15號year end，company information 裡面無法選擇呢

at 2023-03-10 04:39, Support Team said: 目前是

at 2023-03-10 04:39, Support Team said: 這情況比較少有

at 2023-03-10 04:39, Support Team said: 我同技術部講講看看如何

at 2023-03-10 04:41, Raymond Chan. said: 剛接了個客，要15號埋數

at 2023-03-10 04:41, Raymond Chan. said: 麻煩幫手問問技術部呢，謝謝你

2023-03-10-Chat transcript on hk1.coweasy.com started on Frid-0140.json

at 2023-03-10 07:36, Joann. said: 我現在的庫存係有數嘅

at 2023-03-10 07:36, Joann. said: 我有沒有辦法直接清0

at 2023-03-10 07:37, Support Team said: 不可以直接設置數量

at 2023-03-10 07:37, Support Team said: 只可輸入採購/銷或庫存調整增加減少數量

at 2023-03-10 07:38, Joann. said: 庫存調整如何減少數量

at 2023-03-10 07:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9de4b44708d3b85ed811042a277fd6d5b0d00d93/2023-03-10_15-38-49-(主頁)_庫存_-_Google_Chrome.png

at 2023-03-10 07:39, Joann. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/640add14a3c8d40bf9dc0deb/v/974eec7e54983815f190b27427e6f53eb8f8d98a/image.png

at 2023-03-10 07:39, Joann. said: 這個畫面之後如何轉出

at 2023-03-10 07:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2756a3b716d92174d516343413764a9dc6920835/2023-03-10_15-40-19-庫存調整轉出_-_Google_Chrome.png

2023-03-10-Chat transcript on hk1.coweasy.com started on Frid-0141.json

2023-03-13-Chat transcript on hk1.coweasy.com started on Mond-0142.json

at 2023-03-13 03:26, Rayray Ng. said: 請問, 設備及折舊, 如何入賬？

at 2023-03-13 03:27, Support Team said: 開會計輸入，直接入debit credit

2023-03-13-Chat transcript on hk1.coweasy.com started on Mond-0144.json

at 2023-03-13 08:01, Vincent Cheng. said: why can't change the date of a posted voucher?

at 2023-03-13 08:01, Vincent Cheng. said: it always show today's date

at 2023-03-13 08:02, Vincent Cheng. said: voucher no. JV2205110

at 2023-03-13 08:02, Vincent Cheng. said: the voucher date should be 11/05/2022, even I input 11/05/2022, it becomes 13/03/2023 after 'save'

at 2023-03-13 08:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6d762b834e81eaa69f107a3e8cfc20bc1be269de/Screenshot_20230313_210447_Chrome.jpg

at 2023-03-13 08:05, Support Team said: Untick this box

at 2023-03-13 08:19, Vincent Cheng. said: why sometimes can, sometimes can't?

at 2023-03-13 08:20, Vincent Cheng. said: i can change the date of JV2205110 after trying 2 times untick the box

at 2023-03-13 08:20, Vincent Cheng. said: but can't change the date of JV2205008 even untick the box

at 2023-03-13 08:21, Vincent Cheng. said: can you also try changing the date of JV2205108 to 10/05/2022?

at 2023-03-13 08:23, Support Team said: 其實當你沒有勾選這個方格的時候，你選擇的日期便不會放在傳票編號的內容裏面

at 2023-03-13 08:23, Support Team said: 這個功能是一致性作用，有可能你之前沒有按儲存，由於不知道你具體操作時的細節，或者下次如有問題，可以拍短片whatsapp我們看看

at 2023-03-13 08:24, Vincent Cheng. said: what whatsapp no.?

at 2023-03-13 08:25, Support Team said: 98883995

2023-03-13-Chat transcript on hk1.coweasy.com started on Mond-0145.json

at 2023-03-13 09:38, Vincent Cheng. said: is there a balance sheet by month?

at 2023-03-13 09:43, Support Team said: 只可用戶選逐月查看

at 2023-03-13 09:48, Vincent Cheng. said: May I suggest to have a balance sheet by month or year (a option to choose) for comparison in the next system upgrade? That's really useful. Thanks

at 2023-03-13 09:55, Support Team said: Thanks your suggestion I'll report to IT team to follow

2023-03-14-Chat transcript on www.coweasy.com started on Tues-0147.json

at 2023-03-14 08:06, V1678780913837223 said: 我想問下你哋 "初始餘額" 果度，如果輸入日期後是否等如做咗posting?

at 2023-03-14 08:08, Support Team said: coweasy 不需要做 posting

at 2023-03-14 08:09, V1678780913837223 said: 不用做posting, 咁點樣令到啲數冇後改？

at 2023-03-14 08:09, V1678780913837223 said: 冇得改

at 2023-03-14 08:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/abac4a014f9bd88a23767ce87fb82d6b58bb78ad/2023-03-14_16-10-09-公司設定_-_Google_Chrome.png

at 2023-03-14 08:13, V1678780913837223 said: :disappointed_relieved:

2023-03-15-Chat transcript on hk1.coweasy.com started on Wedn-0150.json

at 2023-03-15 04:38, matrixmiji.fin@gmail.com. said: 早晨!因為是第一次用貴司的system 請問點樣入期初存貨及opening balance.thx！

at 2023-03-15 04:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6a6ada86b108d452ad60fa02c57c5570d3207e9b/2023-03-15_12-39-28-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-03-15 04:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a6bb2b0c409ba1ab66f4c6b627a29adde5cdb106/2023-03-15_12-40-15-初始餘額_-_Google_Chrome.png

at 2023-03-15 04:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/093081d2512a4f17d3b3b2a569799591365fdca9/2023-03-15_12-40-41-庫存_-_初始餘額_-_Google_Chrome.png

at 2023-03-15 04:47, matrixmiji.fin@gmail.com. said: 呢楝入大數但貨品數量及商品名稱及單價應在哪裡入

at 2023-03-15 04:48, Support Team said: 請查看截圖

at 2023-03-15 04:57, matrixmiji.fin@gmail.com. said: 因我司有做零售亦有做consignment sales 咁的情況下如何入sales 呢

at 2023-03-15 04:57, Support Team said: 可訂購升級模組

at 2023-03-15 04:58, Support Team said: 或直接在發票輸入

at 2023-03-15 05:00, matrixmiji.fin@gmail.com. said: 我司己訂購升級模組

at 2023-03-15 05:01, Support Team said: 那可以直接在升級模組輸入

at 2023-03-15 05:01, matrixmiji.fin@gmail.com. said: 點樣操作呢

at 2023-03-15 05:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8b9d3b7ffc2cc4de99290853bd8b454cce3f083f/2023-03-15_13-02-05-Dashboard_-_Google_Chrome.png

at 2023-03-15 05:06, matrixmiji.fin@gmail.com. said: 寄存方面應點做呀

at 2023-03-15 05:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fcaa545d2f41482209fee1488778750748d8d890/2023-03-15_13-06-49-(主頁)_寄存登記_-_Google_Chrome.png

at 2023-03-15 05:11, matrixmiji.fin@gmail.com. said: 您的意思是由送貨到賣貨都要入寄存

at 2023-03-15 05:12, Support Team said: 是給人寄賣

at 2023-03-15 05:13, Support Team said: 還是寄賣人地的貨

at 2023-03-15 05:13, matrixmiji.fin@gmail.com. said: 是寄賣人地的貨

at 2023-03-15 05:14, Support Team said: 入寄存轉入

at 2023-03-15 05:14, Support Team said: 銷售tick這裡

at 2023-03-15 05:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae375132ca7e376113cace8572575c8f9c652ba1/2023-03-15_13-14-37-銷售（出貨）_-_Google_Chrome.png

at 2023-03-15 05:15, Support Team said: 再在發票紀錄轉至採購

at 2023-03-15 05:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e17313b1e225aa323930a4daa12cc36ca18ad805/2023-03-15_13-15-26-紀錄_銷售（出貨）_-_Google_Chrome.png

2023-03-16-Chat transcript on hk1.coweasy.com started on Thur-0154.json

at 2023-03-16 08:19, Panther. said: i cant import excwl file

at 2023-03-16 08:20, Panther. said: cant send you attachment also

at 2023-03-16 08:20, Support Team said: 請截圖

at 2023-03-16 08:20, Panther. said: cant send you attachment also

at 2023-03-16 08:20, Panther. said: have no rspone after i click the attachment icon inside out chat box

2023-03-17-Chat transcript on hk1.coweasy.com started on Frid-0157.json

at 2023-03-17 07:41, Raymond Chan. said: 呢度我想只隱藏PPE，但是save後就non-current asset 全部隱藏

at 2023-03-17 07:41, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64141947a3c8d40bf9024c0e/v/203e3ea6852038c84dfd4b28b891aae417c095fd/image.png

at 2023-03-17 07:41, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64141947a3c8d40bf9024c0e/v/d1462abba9b5a1be2da94f9562ec5362c7d0b5f8/image.png

at 2023-03-17 07:42, Support Team said: 這是輸入 financial statements？

at 2023-03-17 07:44, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64141947a3c8d40bf9024c0e/v/ce1ee25c241ef9411ae43305a202cdc516e29fef/image.png

at 2023-03-17 07:44, Raymond Chan. said: 是的，這個位置

at 2023-03-17 07:45, Raymond Chan. said: 謝謝你

2023-03-17-Chat transcript on hk1.coweasy.com started on Frid-0158.json

at 2023-03-17 08:58, Miss Kwok. said: 有一條 VOUCHER #BR21-JUL-003 是經EXCEL匯入系統的, 但現在該VOUCHER出現ERROR, 請問怎樣刪除該VOUCHER?謝謝!

at 2023-03-17 09:01, Support Team said: 這條紀錄是在哪裡查看的？

at 2023-03-17 09:02, Miss Kwok. said: 原本在accounting input

at 2023-03-17 09:02, Miss Kwok. said: 但之後找不到

at 2023-03-17 09:03, Miss Kwok. said: 但在pl 及 bl 有出現

at 2023-03-17 09:03, Support Team said: 是在哪裡打開這頁error的？

at 2023-03-17 09:04, Miss Kwok. said: 在 BL, PL, GL LEDGER

at 2023-03-17 09:05, Support Team said: ledger 這條紀錄截圖給我們檢查一下

at 2023-03-17 09:05, Miss Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/641404dda3c8d40bf9793c7f/v/8bc6ad7908122516a5159ebe55214722f51de4d2/image.png

at 2023-03-17 09:06, Miss Kwok. said: BR21-JUL-003 INTEREST INCOME

at 2023-03-17 09:08, Support Team said: 所有紀錄，傳票編號，這裡搜尋這張單看看

at 2023-03-17 09:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/365e43b650ef3050087dd37eefa38b8f226fce9a/2023-03-17_17-07-56-(主頁)_會計_-_Google_Chrome.png

at 2023-03-17 09:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b13d8f38ab8424259c4008f4dcb9b54a0ffc5706/2023-03-17_17-08-07-記錄匯總_-_Google_Chrome.png

at 2023-03-17 09:11, Miss Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/641404dda3c8d40bf9793c7f/v/113966e86704d93248b90a56a37e403c39d45b31/image.png

at 2023-03-17 09:11, Miss Kwok. said: 這裡有

at 2023-03-17 09:13, Support Team said: 收款紀錄，選日期和編號，搜尋在收款紀錄可以刪除

at 2023-03-17 09:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dd78abb822d815f3e094cc4c8d7ab6b7c455311e/2023-03-17_17-13-02-紀錄_收款（客戶）_-_Google_Chrome.png

at 2023-03-17 09:15, Support Team said: 可能是匯入時覆蓋了相同編號的收款，看看原本是否輸入過收款

at 2023-03-17 09:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7d5a661b15db703931b541fdcf9043daa061e740/2023-03-17_17-15-13-紀錄_收款（客戶）_-_Google_Chrome.png

at 2023-03-17 09:17, Miss Kwok. said: 另chat of account 有2個 BANK AC本身是 "流動資產", 但剛剛自動變成了非流動資產, 但再也修正不了, 請問應怎樣做?

at 2023-03-17 09:19, Miss Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/641404dda3c8d40bf9793c7f/v/5d205104803f3dfc41f5baccb6217b7e93f8a0f7/image.png

at 2023-03-17 09:21, Support Team said: 如科目已輸入了單據，科目性質不能再更改只可以先刪除所有相關單據，改科目性質，再輸重新入刪除的單據

at 2023-03-17 09:21, Miss Kwok. said: 還有我現在的試用版本會在明天到期, 請問可否在星期一才訂購?

at 2023-03-17 09:21, Support Team said: 可以

at 2023-03-17 09:23, Miss Kwok. said: 好的,謝謝! 明白, 科目性質本身是流動資產, 但中途無端端自動變了非流動資產。

2023-03-17-Chat transcript on www.coweasy.com started on Frid-0155.json

at 2023-03-17 02:08, linkage. said: how to delete the company

at 2023-03-17 02:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eba02f723cc84f040008038825b1102aacccd1f4/image.png

at 2023-03-17 02:27, linkage. said: why i can't see the cross in my content page?

at 2023-03-17 02:35, Support Team said: 應該是 CPA admin 才可以刪除

2023-03-17-Chat transcript on www.coweasy.com started on Frid-0156.json

at 2023-03-17 07:31, linkage. said: 請問我入數時想轉幣值要怎樣做

at 2023-03-17 07:31, Support Team said: 外幣？

at 2023-03-17 07:31, linkage. said: 係

at 2023-03-17 07:32, Support Team said: 這裡設置外幣

at 2023-03-17 07:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ba96e36bcea0e92298761aa7f5b8a39f93b304e0/2023-03-17_15-32-11-Dashboard_-_Google_Chrome.png

at 2023-03-17 07:33, Support Team said: 之後輸入可選擇貨幣

at 2023-03-17 07:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a5a57b37d41bd9ef499c70b1bb01282b9be410f6/2023-03-17_15-32-54-會計人員輸入_-_Google_Chrome.png

2023-03-21-Chat transcript on www.coweasy.com started on Tues-0159.json

at 2023-03-21 03:14, V1679368324805518 said: 有聯絡電話查詢?

at 2023-03-21 03:15, Support Team said: CowEasy 並沒有提供電話支援

2023-03-21-Chat transcript on www.coweasy.com started on Tues-0160.json

at 2023-03-21 07:51, V1678155608351385 said: 想問有無得試用?

at 2023-03-21 07:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fdca4a38c8bbd7606f103d6cc31ce94c4a013ee8/trial.png

at 2023-03-21 07:55, V1678155608351385 said: 是否有30日?

at 2023-03-21 07:56, Support Team said: yes

at 2023-03-21 07:57, V1678155608351385 said: 我明天先用THANKS

2023-03-22-Chat transcript on hk1.coweasy.com started on Wedn-0163.json

at 2023-03-22 04:45, Raymond Chan. said: 你好，請問有無方法可以連埋supporting bulk print journal出黎？

at 2023-03-22 04:46, Support Team said: 是指什麼？

at 2023-03-22 04:47, Raymond Chan. said: 比如entertainment，稅局需要提供呢堆journal的單，我地全部attach左係journal度，有無方法可以print嗮出黎？

at 2023-03-22 04:47, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/641a87caa3c8d40bf9ff3464/v/f3cebd701fe6f064bb8b210b71ac013236661cbf/image.png

at 2023-03-22 04:48, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/641a87caa3c8d40bf9ff3464/v/d839b8bc8b26e62b79f19f92b72e19f50f14d0d9/image.png

at 2023-03-22 04:48, Raymond Chan. said: 不用逐一進去journal print

at 2023-03-22 04:48, Support Team said: 這是只有soft copy，還是有hard copy 掃描上傳的？

at 2023-03-22 04:49, Raymond Chan. said: 只有softcopy了，harcopy入完賬後就銷毀了

at 2023-03-22 04:52, Raymond Chan. said: 暫時無呢個選項對嗎？

at 2023-03-22 04:52, Support Team said: 暫時未有

at 2023-03-22 04:53, Raymond Chan. said: 請幫手轉達開發同事，因為部分客會被稅局要求提供單據，現在全上雲，需要有bulk print功能節省逐一點進去final print

at 2023-03-22 04:53, Raymond Chan. said: 謝謝你

2023-03-22-Chat transcript on www.coweasy.com started on Wedn-0164.json

at 2023-03-22 08:59, V1679475463185635 said: Hi Janet, is there any real time support after end of trial period and if we subscribe an annual plan?

at 2023-03-22 09:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b2a04d6a93672adf6ec51218ce8ac1690e8f86ae/2023-03-22_17-00-24-訂購_-_Google_Chrome.png

2023-03-24-Chat transcript on hk1.coweasy.com started on Frid-0166.json

at 2023-03-24 04:20, Mandy Lo. said: 要產生一張發單(INVOCE), 是沒有存倉扣貨的, 可以怎做?

at 2023-03-24 04:22, Support Team said: 收取運費/手續費/或其他，直接入金額

at 2023-03-24 04:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c97f19eece02af9d5cfd12b2931181cde9623779/-32-13-運費.png

2023-03-24-Chat transcript on www.coweasy.com started on Frid-0167.json

at 2023-03-24 07:24, emily@s2world.com. said: 我想做backup，是否要admin才能做?

at 2023-03-24 07:25, Support Team said: 並無backup功能

at 2023-03-24 07:25, Support Team said: 用戶只可匯出單據或報表

at 2023-03-24 07:26, emily@s2world.com. said: 盤點後將會更新庫存記錄，想做備份，以防出錯

at 2023-03-24 07:29, emily@s2world.com. said: 你們是否每天有備份，客戶可以用備份RESTORE DATA?

at 2023-03-24 07:32, Support Team said: 系統備份只會在伺服器發生硬件問題時用作救援，並不為用戶還原數據

at 2023-03-24 07:33, Support Team said: 用戶盤點做調整，可集中在同一張庫存調整輸入裡做，方便檢查

at 2023-03-24 07:35, emily@s2world.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/641d4ba4a3c8d40bf9ab15b5/v/176bebd129c41a8941127f7a1660e827b45d89fe/螢幕擷取畫面_2023-03-24_153429.png

at 2023-03-24 07:35, Support Team said: 系統備份只用作救援

at 2023-03-24 07:36, emily@s2world.com. said: 你地網站講明每日數據自動備份

at 2023-03-24 07:36, Support Team said: 是的

at 2023-03-24 07:36, Support Team said: 是自動備份

at 2023-03-24 07:36, emily@s2world.com. said: 救援由誰來決定? 客戶? coweasy?

at 2023-03-24 07:37, Support Team said: 伺服器發生錯誤，不能再存取資料時

at 2023-03-24 07:37, Support Team said: 並不為個別用戶還原資料

at 2023-03-24 07:38, emily@s2world.com. said: 客戶的數據係屬於你們的嗎?客戶無權取回/運用自己的數據?

at 2023-03-24 07:39, Support Team said: 如有需要，用戶可匯出單據或報表

at 2023-03-24 07:40, emily@s2world.com. said: 匯出再匯入是否可以覆蓋原有數據,可以的話跟備份沒兩樣。

at 2023-03-24 07:41, Support Team said: 單據可匯出匯入，匯入會根據編號覆蓋資料

at 2023-03-24 07:42, emily@s2world.com. said: 好的，那可以了。

at 2023-03-24 07:42, Support Team said: 盤點後做調整，一般都是輸入庫存調整轉入或轉出，不會修改單據

at 2023-03-24 07:43, emily@s2world.com. said: 對，但我們是不斷運作，期間可能會有其他同事輸入資料

at 2023-03-24 07:43, emily@s2world.com. said: 尤其是倉庫同事

at 2023-03-24 07:44, emily@s2world.com. said: 每小時都有出貨

at 2023-03-24 07:45, emily@s2world.com. said: 有沒有方法可一次性匯出所有資料，還是要每個(報價單，發票，收款...)獨立匯出

at 2023-03-24 07:45, Support Team said: 我們也有很多用戶每天不斷輸入數據

at 2023-03-24 07:45, Support Team said: 用戶在使用的時候可透過excel匯出相關的資料

2023-03-28-Chat transcript on hk1.coweasy.com started on Tues-0168.json

at 2023-03-28 02:12, Judy Chan. said: 於𥘉始設定輸入"應付 Opening Balance, 但付款時顯示為負數, 為什麼?

at 2023-03-28 02:13, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64224aaca3c8d40bf93c1d86/v/f7730316758814bc89d512171b8a60925824f2a7/𥘉始_應付.png

at 2023-03-28 02:14, Support Team said: AP是貸方

at 2023-03-28 02:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9b7928b2a07566a31c1434ce7725058752a0eb90/2023-03-28_10-14-21-初始餘額_-_Google_Chrome.png

at 2023-03-28 02:24, Judy Chan. said: 因為當時輸入以為糸統會自行分辨借或貸方, 沒注意這個, 但Opening Balance 已入, 有方法解決嗎?

at 2023-03-28 02:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/63a59a6f1e17434a5607040e5a0c46544b239398/2023-03-28_10-25-01-初始餘額_-_Google_Chrome.png

at 2023-03-28 02:32, Judy Chan. said: 那我是不是只需要刪除這些項目就就更改嗎?

at 2023-03-28 02:32, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64224aaca3c8d40bf93c1d86/v/899564f2272aaa7758f8ca4ca866cbc4bc979ef9/image.png

at 2023-03-28 02:33, Support Team said: 這裡只顯示10條，需要刪除全部相關的收款/付款

at 2023-03-28 02:53, Judy Chan. said: 支付押金, 如租金, 水電費押金等, 請問如何輸入就可從報表上搜查到數據?

at 2023-03-28 03:13, Judy Chan. said: 想了解用提供商與供應商的分別, 我理解一般中電, 水務, 交租等用作提供商, 對嗎?

at 2023-03-28 03:14, Support Team said: 是的

at 2023-03-28 03:14, Support Team said: 支出的是提供商

at 2023-03-28 03:14, Support Team said: 採購買貨是供應商

at 2023-03-28 03:14, Judy Chan. said: 但初始設定入回按金的只有供應商選擇. 為何?應如何輸入

at 2023-03-28 03:20, Support Team said: 訂金/按金功能暫時只用於銷售/採購，支出未有

at 2023-03-28 03:25, Judy Chan. said: 咁有無話加增值服務就會有此功能?

at 2023-03-28 03:25, Support Team said: 沒有

at 2023-03-28 03:27, Support Team said: 銷售/採購的訂金/按金功能，是採購銷售出貨前預收/預付的貨款，和支出的不同

at 2023-03-28 03:30, Judy Chan. said: 科目上有水費, 但沒有電費?

at 2023-03-28 03:31, Support Team said: 科目表裡沒有的科目可直接在科目表新增

2023-03-28-Chat transcript on hk1.coweasy.com started on Tues-0169.json

at 2023-03-28 08:54, Katherine Yeung. said: HKTV Mall order no. can be input at where to search in future ?

at 2023-03-28 08:55, Katherine Yeung. said: When I create a invoice

at 2023-03-28 08:56, Support Team said: 如使用 HKTV excel匯入功能，會匯入為發票編號

at 2023-03-28 08:57, Katherine Yeung. said: HKTV Mall 發票編號在系統上那裡找到?

at 2023-03-28 08:58, Support Team said: 所有輸入，都可以在主頁右側報表/紀錄欄對應的紀錄，通過日期/編號等資料查找，在紀錄可查看/修改/刪除

at 2023-03-28 08:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/591bf506c69b45abb2aab85f9ac65673eab06e48/-27-29-(主頁)_銷售_-LIST.png

at 2023-03-28 08:59, Katherine Yeung. said: If I tick " Use Serial no." 有什麽用 ?

at 2023-03-28 08:59, Support Team said: 輸入serial number

at 2023-03-28 09:00, Katherine Yeung. said: 看不到輸入serial number 的空格

at 2023-03-28 09:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c3e58761aa9bb3f277f54833878af2f97939a40a/2023-03-28_17-01-19-銷售（出貨）_-_Google_Chrome.png

at 2023-03-28 09:02, Katherine Yeung. said: Thank you.

2023-03-28-Chat transcript on ww1.coweasy.com started on Tues-0170.json

at 2023-03-28 09:03, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64229bc9a3c8d40bf97cb260/v/75ff6503d41e076e8eb2872e028dc6157eedad3c/1679994214021.png

at 2023-03-28 09:03, iris wang. said: 你好,這個0.01怎麼去掉

at 2023-03-28 09:14, Support Team said: 轉去 exchange differences

at 2023-03-28 09:16, iris wang. said: 轉不了

at 2023-03-28 09:16, Support Team said: 怎樣轉不到？

at 2023-03-28 09:16, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64229bc9a3c8d40bf97cb260/v/edd670099489060be9ad1349dce66ae85e2d8218/1679994985209.png

at 2023-03-28 09:18, Support Team said: 出excel 看看4個小數位的結餘是幾多

at 2023-03-28 09:20, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64229bc9a3c8d40bf97cb260/v/db500b2e6b4001f19e0f4e521f7c46bbbf3043f9/General_Ledger_-_2022.xls

at 2023-03-28 09:26, iris wang. said: 可以看到嗎?

at 2023-03-28 09:41, iris wang. said: 能解決嗎?

2023-03-29-Chat transcript on hk1.coweasy.com started on Wedn-0171.json

at 2023-03-29 02:09, IP FANNY. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64239d5ba3c8d40bf975361f/v/31d801fb084a3775259933e3637ec891c6fdce60/image.png

at 2023-03-29 02:10, IP FANNY. said: would like to know when use this 2 button ?

at 2023-03-29 02:10, IP FANNY. said: as i not found stock vaule in profit &loss and bal sheet

at 2023-03-29 02:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/44d07a6dc81784d41c35f488546c4b164feb23d5/2023-03-29_10-10-36-Stock_Posting_(BS_-_PL)_-_Google_Chrome.png

at 2023-03-29 02:11, Support Team said: 一般月/年末

at 2023-03-29 02:12, IP FANNY. said: if i print profit & loss now , is it need to posting first

at 2023-03-29 02:13, Support Team said: 是的 COGS = 期初餘+ 期間的採購-期末

at 2023-03-29 02:13, IP FANNY. said: i see . let me check again

at 2023-03-29 02:15, IP FANNY. said: 我想儘快可以上綫，你們有冇專人可教導或輔助，even 收費

at 2023-03-29 02:17, Support Team said: demo：
https://www.coweasy.com/Cloud/Demo.aspx

at 2023-03-29 02:18, Support Team said: 或者這個zoom查詢，1小時內解答問題：

at 2023-03-29 02:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b685d60b3ce0e120df392546c4736cb4824bff1/2023-03-29_10-17-14-訂購_-_Google_Chrome.png

at 2023-03-29 02:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/618674496569f66fd087d4eade409eedcf7b9715/2023-03-29_10-18-28-Dashboard_-_Google_Chrome.png

at 2023-03-29 02:26, IP FANNY. said: noted . thanks

2023-03-29-Chat transcript on hk1.coweasy.com started on Wedn-0173.json

at 2023-03-29 02:20, Alice Lei. said: 想問下入左D YEARLY TRANSACTIONS 先, 跟住入番OPENING BALANCE,,,OK 嗎?

at 2023-03-29 02:21, Support Team said: 可以

2023-03-30-Chat transcript on hk1.coweasy.com started on Thur-0177.json

at 2023-03-30 02:14, Kwainy Wong. said: 如何發月結單給客戶

at 2023-03-30 02:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7c7160af0f3f3cfd52017a459bb99cd58bed99a/圖片.png

at 2023-03-30 02:16, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6424efaca3c8d40bf95016fd/v/ffb1839463c3392ba26737d8449ac652181abfc8/image.png

at 2023-03-30 02:16, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6424efaca3c8d40bf95016fd/v/2a55463ececb1a787e7b7805110f37982e2e1300/image.png

at 2023-03-30 02:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/014e72fe2da65dccbb0e1d6c3c46cbffaa0ede68/圖片.png

at 2023-03-30 02:17, Kwainy Wong. said: 能有正式的月結單嗎? (有公司枱頭那種)

at 2023-03-30 02:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/81f7398628601994ba3f7cf5e50ea63cfc06e718/圖片.png

at 2023-03-30 02:17, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6424efaca3c8d40bf95016fd/v/797ad84d38b4669e0c04c9a9c090c3951af1bda2/image.png

at 2023-03-30 02:17, Kwainy Wong. said: 只有這種格式嗎?

at 2023-03-30 02:18, Kwainy Wong. said: 還有一定要印列印嗎? 能發郵件或用FAX嗎

at 2023-03-30 02:19, Support Team said: 這個可自訂

at 2023-03-30 02:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6a976f0a63e4e4a24d0438e6e31a6a658c813cdb/2023-03-30_10-19-11-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-03-30 02:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8089f1cd14b8e4e8c50033965170f9e30857f416/2023-03-30_10-19-29-銷售月結單_-_Google_Chrome.png

at 2023-03-30 02:21, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6424efaca3c8d40bf95016fd/v/567b2cf71c40b893b07df99ed62b1c37caf7eacf/image.png

at 2023-03-30 02:21, Kwainy Wong. said: 能個別發郵件或用FAX嗎

at 2023-03-30 02:22, Support Team said: 列印為PDF

at 2023-03-30 02:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b51b138cdd89b9e7ed004704d4a574de1080725/image.png

at 2023-03-30 02:24, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6424efaca3c8d40bf95016fd/v/3b178588140c8749a253a654cccf7f9c19b9534b/image.png

at 2023-03-30 02:24, Kwainy Wong. said: 不能直接在網上發MAIL?

at 2023-03-30 02:24, Support Team said: 暫時未有這個功能

at 2023-03-30 02:26, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6424efaca3c8d40bf95016fd/v/da535e95096dbf3b679a08ef3cfeb7fcfcc38f00/image.png

at 2023-03-30 02:26, Kwainy Wong. said: PDF 一定要全部在同一個FILE內嗎? 這样我不能個別發給客戶

at 2023-03-30 02:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d06f9536204c02b8e7f2911ee575d11d00230b70/2023-03-30_10-27-22-每月銷售_-_庫存_客戶_-_Google_Chrome.png

at 2023-03-30 02:29, Kwainy Wong. said: 我意思是月結單存為PDF

at 2023-03-30 02:29, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6424efaca3c8d40bf95016fd/v/3d1077f05e2353052643db4156ed2d336b9fccff/image.png

at 2023-03-30 02:29, Kwainy Wong. said: 這個好像不是月結單

at 2023-03-30 02:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9fea6d16a0f396f74cdb4ca5a73910849f606609/2023-03-30_10-29-50-每月銷售_-_庫存_客戶_-_Google_Chrome.png

at 2023-03-30 02:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a350f525b7972d70d33c1133096ed0422defe13b/2023-03-30_10-32-26-銷售月結單_-_Google_Chrome.png

at 2023-03-30 02:33, Support Team said: 或者使用列印一般設定的自訂頁數

at 2023-03-30 02:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/54f51046c0d6ca577611acb05f1e3416b0605ce4/2023-03-30_10-33-06-銷售月結單_-_Google_Chrome.png

at 2023-03-30 02:37, Kwainy Wong. said: 為什麼報價單及採購單都可以發郵件但月結單沒有這個功能?

at 2023-03-30 02:37, Support Team said: 暫時未有這個功能

2023-03-30-Chat transcript on ww1.coweasy.com started on Thur-0178.json

at 2023-03-30 03:20, iris wang. said: 你好,請問小數點的問題解決好了嗎

at 2023-03-30 03:20, iris wang. said: 我等著出報表的

at 2023-03-30 03:22, Support Team said: 同事已安排下星期初更新

at 2023-03-30 03:22, iris wang. said: 今天不能解決嗎?

at 2023-03-30 03:24, Support Team said: 同事上傳更新需要等批准

2023-03-31-Chat transcript on hk1.coweasy.com started on Frid-0182.json

at 2023-03-31 03:56, Judy Chan. said: 當做收款單時, 一筆收款但是兩組客戶編號的發票, 請問如何入收款單

at 2023-03-31 03:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2e3e53c70a3c32a9518b93739ff2dab795dd394c/2023-03-31_11-59-28-Receipt_(Customers)_-_Google_Chrome.png

at 2023-03-31 04:04, Judy Chan. said: 例如收到 $10,000 , 是支付客戶 A001 及 A002 各佔$5000貨款, 開收款單時只能打其中一組客戶編號, 那可以怎處理

at 2023-03-31 04:05, Judy Chan. said: 上面資訊不太看得明白

at 2023-03-31 04:05, Support Team said: 做不到同一張收款收取不同客戶

at 2023-03-31 04:05, Support Team said: 不同客戶只可分開不同收款輸入

at 2023-03-31 04:06, Judy Chan. said: 如果我分兩張做, 那銀行帳就會顯示兩條$5000, 沒有$10000的數, 咪會對不上＿

at 2023-03-31 04:07, Support Team said: 不同客戶要分開不同收款輸入，只可以這樣做

at 2023-03-31 04:17, Judy Chan. said: 請問可以講解這表的作用嗎?

at 2023-03-31 04:17, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64262447a3c8d40bf9f77df6/v/02da815f9ea4c98bb059e41492977f212f8f5b5b/image.png

at 2023-03-31 04:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b4a7d892acb6024238265ac772be1143a4b5ff17/2023-03-31_12-18-30-銀行對賬單_-_Google_Chrome.png

at 2023-03-31 04:24, Judy Chan. said: 支出及即時支出的分別是怎樣?

at 2023-03-31 04:25, Support Team said: accrual basis 和 cash basis

at 2023-03-31 05:05, Judy Chan. said: 我現在輸入了整個月的收款資料, 才發現初始餘額有錯, 想修正, 咁我可不可以將收款紀錄以匯出資料先保存, 然後刪除紀錄, 待修改完初始餘額後, 再匯入返資料, 是否可行?

at 2023-03-31 05:06, Support Team said: 可以

at 2023-03-31 05:09, Judy Chan. said: 之後匯入資料, 所有收款記錄就會出返來. 對嗎? 有無什麼程序要做

at 2023-03-31 05:09, Support Team said: 直接匯入

2023-03-31-Chat transcript on hk1.coweasy.com started on Frid-0183.json

at 2023-03-31 09:20, Admin. said: 請問為在線支援的剩餘日

at 2023-03-31 09:20, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64269af8a3c8d40bf9d4d1ce/v/ebef39c3d1ff46ff25139ffc24ec700cc1ffbb2c/image.png

at 2023-03-31 09:20, Admin. said: 為何不是跟合約相同?

at 2023-03-31 09:20, Support Team said: 支援的時段可和使用期不同，請查看發票

at 2023-03-31 09:21, Admin. said: 如想增加至合約相同, 請問應如何增加

at 2023-03-31 09:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/548611cc581d07ea752b7e4ffb1df7d65283346c/2023-03-31_17-21-35-訂購_-_Google_Chrome.png

2023-03-31-Chat transcript on www.coweasy.com started on Frid-0180.json

at 2023-03-31 03:10, V1673515763573203 said: Hello, I'm Mandy.

at 2023-03-31 03:11, V1673515763573203 said: any bank feed from HK bank into coweasy?

at 2023-03-31 03:11, Support Team said: 暫時只可以匯入 CSV，未有 bank feed

at 2023-03-31 03:12, V1673515763573203 said: Can the bank deposits and withdrawals be automatically entered into Coweasy accounting ledger?

at 2023-03-31 03:12, Support Team said: Only CSV file can be imported currently, there is no bank feed available yet.

at 2023-03-31 03:13, V1673515763573203 said: Is there any difference between the price for CPA firm and our client directly contact to your company?

at 2023-03-31 03:17, Support Team said: For sales and pricing inquiries, would you provide your contact number or whatsapp, so we can pass to our sales colleagues to follow up ?

at 2023-03-31 03:21, Support Team said: may I have your name

2023-04-03-Chat transcript on hk1.coweasy.com started on Mond-0184.json

at 2023-04-03 02:03, Judy Chan. said: 上星期五我匯入了"收款"記錄, 但現在查看資料並未更新的. 請幫忙查看問題在哪?

at 2023-04-03 02:05, Support Team said: 看看匯入結果

at 2023-04-03 02:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1d7124c1580d4c124f0224b8643e8b955e09daf2/2023-04-03_10-04-55-匯入記錄_-_Google_Chrome.png

at 2023-04-03 02:06, Judy Chan. said: 在那看這畫面?

at 2023-04-03 02:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eba73a66bac937fe89e6833a688660005d9329ce/2023-04-03_10-06-47-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-04-03 02:25, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/642a1ceaa3c8d40bf93b2c2e/v/41ad1749b4fde9dbe2f9287e295a4f7c378aa0e8/image.png

at 2023-04-03 02:26, Judy Chan. said: 但明明3月30日都有收款記錄, 但匯入資料仍是沒有顯示

at 2023-04-03 02:27, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/642a1ceaa3c8d40bf93b2c2e/v/903e4d88ead1015302a1a4d5e8037a6e61b3ec2b/image.png

at 2023-04-03 02:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c1b4e9c976eafafa41d597e411e40a5e7b249ca/圖片.png

at 2023-04-03 02:30, Judy Chan. said: 因為之前試過匯入資料後, 你們要進行修正才能顯示到相關匯入資料, 你能幫忙查看一下嗎?

at 2023-04-03 02:30, Support Team said: 看看匯入結果

at 2023-04-03 02:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c20801980e0187941702690e8a466d231371a444/圖片.png

at 2023-04-03 02:31, Judy Chan. said: 能電話溝通嗎?

at 2023-04-03 02:31, Support Team said: coweasy並沒有提供電話支援

at 2023-04-03 02:32, Support Team said: 按“結果”連結，查看結果

at 2023-04-03 02:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49329ccbbdb7d7cc11963d25de9f6d46b10db331/圖片.png

at 2023-04-03 02:32, Judy Chan. said: 但你一直發同一張圖給我, 我都不明白是怎樣意思, 怎樣解決.

at 2023-04-03 02:32, Support Team said: 按“結果”連結，查看結果

at 2023-04-03 02:33, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/642a1ceaa3c8d40bf93b2c2e/v/4ac7affa239805e383b7c45ba4c2d45ec1538107/image.png

at 2023-04-03 02:35, Support Team said: 匯入結果裡面有連結，可點擊查看單據

at 2023-04-03 02:58, Judy Chan. said: 但我之前是輸入至3月30日, 但這個結果連結又只顯示至3月9日? 很奇怪

at 2023-04-03 02:59, Judy Chan. said: 但明明我匯出前是入到3月30日的收款

at 2023-04-03 03:03, Support Team said: 看看你匯入的excel

2023-04-04-Chat transcript on hk1.coweasy.com started on Tues-0188.json

at 2023-04-04 06:42, Maggie Shi. said: 有件公司的company information一欄不見了，請問怎麽回事

at 2023-04-04 06:42, Support Team said: 只有admin可查看

at 2023-04-04 06:43, Maggie Shi. said: 我是admin

at 2023-04-04 06:43, Maggie Shi. said: 而且添加其他user那裏，不能save

at 2023-04-04 06:46, Maggie Shi. said: hello？

at 2023-04-04 06:46, Maggie Shi. said: 請問可以怎麽解決

at 2023-04-04 06:46, Support Team said: 請用Admin用戶查看

2023-04-04-Chat transcript on hk1.coweasy.com started on Tues-0189.json

at 2023-04-04 07:36, Jessie Wong. said: 怎樣設定基礎數據

at 2023-04-04 07:39, Support Team said: 客戶/產品等至少輸入編號名稱等資料

at 2023-04-04 07:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e437c3c6d61a52a7e04585d56642c64f58b8a2be/2023-04-04_15-38-20-客戶_(CRM)_-_Google_Chrome.png

2023-04-04-Chat transcript on hk1.coweasy.com started on Tues-0191.json

at 2023-04-04 09:02, Cheng. Vincent said: Hi Janet, may I know how to setup subscriber (internal) for clients and assign access rights for our staff internally?

at 2023-04-04 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/057bda727650556af4e3c52dbc98b3e732447552/2023-04-04_17-02-54-CowEasy_CPA_Platform_-_Google_Chrome.png

at 2023-04-04 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/89d118c079ffa620b2bb992560c1eb7d32aeb421/2023-04-04_17-03-31-User_Management_-_Google_Chrome.png

at 2023-04-04 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b17d14e3061a6b7a8f3af68a08b5565544d5a30/2023-04-04_17-03-20-Upgrade_Module_-_Google_Chrome.png

at 2023-04-04 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc48c03c41262b9e136f33d8d477eefe5bea8af6/2023-04-04_17-03-02-CowEasy_CPA_Platform_-_Google_Chrome.png

at 2023-04-04 09:04, Support Team said: 新增公司：

at 2023-04-04 09:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c97ec3a9af252c7109c3ff5b7558b24cd5024df5/2023-04-04_17-02-54-CowEasy_CPA_Platform_-_Google_Chrome.png

at 2023-04-04 09:04, Support Team said: 新增用戶：

at 2023-04-04 09:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6dc9ea5cf19ab3b6351ec2a863d123942fe27542/2023-04-04_17-03-02-CowEasy_CPA_Platform_-_Google_Chrome.png

at 2023-04-04 09:05, Support Team said: 登入公司啟用用戶：

at 2023-04-04 09:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d7919541c93d2b5fbbb75baed20dc5efd59c1c3a/2023-04-04_17-03-20-Upgrade_Module_-_Google_Chrome.png

at 2023-04-04 09:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/39e769348ade5884d8b3747906c5a049fc37b839/2023-04-04_17-03-31-User_Management_-_Google_Chrome.png

at 2023-04-04 09:11, Cheng. Vincent said: Hi Janet, why I can't view the tab for Bookkeeper (Internal)?

at 2023-04-04 09:11, Cheng. Vincent said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/642be627a3c8d40bf96b7c93/v/42ea414321e842f2f7ec50a1b88aaaca74265f05/image.png

at 2023-04-04 09:12, Support Team said: 重新登入再試

at 2023-04-04 09:13, Cheng. Vincent said: ok ok thanks

at 2023-04-04 09:32, Cheng. Vincent said: Hi Janet, can we assign one more administrator for access to our SBP platform?

at 2023-04-04 09:33, Support Team said: you cannot set extra admin since there is only one admin user for the platform

at 2023-04-04 09:41, Cheng. Vincent said: How about I switch my administrator role to my partner? How should I process this request?

at 2023-04-04 09:43, Support Team said: 現有的admin登入電郵，發送到 support@coweasy.com 申請轉換admin，註明新的admin登入電郵，我們必須在確認用戶身份後才可處理

2023-04-04-Chat transcript on www.coweasy.com started on Tues-0186.json

at 2023-04-04 02:01, Annie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/642b84f7a3c8d40bf9e3eb6b/v/ae0af617f8bb163e3e5490e5a4d723f76a79c05d/image.png

at 2023-04-04 02:02, Annie . said: 匯入唔到EXCEL , 係系統問題嗎?"

at 2023-04-04 02:05, Support Team said: 我們試了沒有問題

at 2023-04-04 02:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/09d349f26b82d3620de17ddfc4a980dd7decaa94/2023-04-04_10-04-52-會計傳票_(會計人員輸入)_-_Google_Chrome.png

at 2023-04-04 02:05, Support Team said: 可否提供excel文件給我們檢查

at 2023-04-04 02:20, Annie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/642b84f7a3c8d40bf9e3eb6b/v/c3962f8f75f23214a9c047192a3d7e0723f657cf/VoucherIO_V5_202302.xls

at 2023-04-04 02:20, Annie . said: 我尋日都仲用緊個file 無問題

at 2023-04-04 02:20, Annie . said: 但今早就唔得了

2023-04-05-Chat transcript on hk1.coweasy.com started on Wedn-0192.json

at 2023-04-05 04:46, HML. said: 资产负债表如何按层次看

at 2023-04-05 04:56, Support Team said: 不好意思，由於今天是公眾假期，請明天提問，不便之處，敬請原諒，謝謝

2023-04-06-Chat transcript on hk1.coweasy.com started on Thur-0193.json

at 2023-04-06 02:50, Judy Chan. said: 客戶的業務部同會計部的聯絡人名稱電話是不同的, 我想問出月結單時, 如何可以顥示會計部的聯絡人資料呢?

at 2023-04-06 02:51, Support Team said: 這張可修改樣式

at 2023-04-06 02:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64f2480375cfa8a9030ba58f88c5648d5f2ac2b0/2023-04-06_10-51-17-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-04-06 02:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f754bc53d5c7725fd7269b2f23aa736e17e4b486/2023-04-06_10-51-30-銷售月結單_-_Google_Chrome.png

2023-04-06-Chat transcript on hk1.coweasy.com started on Thur-0194.json

at 2023-04-06 04:15, Joey Fong. said: 你好, 請問怎麼新增column (數量)?

at 2023-04-06 04:16, Support Team said: 你指什麼？

at 2023-04-06 04:18, Joey Fong. said: 新增欄位

at 2023-04-06 04:20, Support Team said: 在哪裡新增欄位？

at 2023-04-06 04:20, Support Team said: 列印PDF？

at 2023-04-06 04:22, Joey Fong. said: 不是, 報價單想增加欄位(column), 發現web沒有

at 2023-04-06 04:23, Support Team said: 輸入頁面？

at 2023-04-06 04:25, Support Team said: 你登記的帳戶是小企雲，沒有庫存功能

at 2023-04-06 04:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4cac4856def2831352936786dbb1a12ed7f87503/2023-04-06_12-25-03-CowEasy_-_Google_Chrome.png

at 2023-04-06 04:31, Joey Fong. said: 我只想在報價單上輸入數量

at 2023-04-06 04:31, Support Team said: 小企雲沒有庫存功能

at 2023-04-06 04:32, Support Team said: 只可在說明內輸入文字

2023-04-06-Chat transcript on hk1.coweasy.com started on Thur-0195.json

at 2023-04-06 05:26, Joey Fong. said: 您好, 請問如果在小企雲內, 報價單可以有一個輸入數量的欄位嗎? 我們在頁面內找不到這個欄位

at 2023-04-06 05:27, Support Team said: 小企雲沒有庫存功能

at 2023-04-06 05:27, Support Team said: 只可在說明內輸入文字

at 2023-04-06 05:28, Joey Fong. said: 所以在報價單內每次只能輸入總數的價錢？

at 2023-04-06 05:28, Support Team said: 小企雲沒有庫存功能

at 2023-04-06 05:28, Support Team said: z只可輸入金額

at 2023-04-06 06:35, Joey Fong. said: 你好, 另外請問除了港幣, 我可以加其他貨幣嗎? 例如美元, 英鎊等

at 2023-04-06 06:36, Support Team said: 小企雲沒有外幣功能

at 2023-04-06 06:37, Joey Fong. said: 好的, 唔該

2023-04-06-Chat transcript on hk1.coweasy.com started on Thur-0197.json

at 2023-04-06 07:15, MICKEY LEUNG. said: 請問如果是批發行業, 產品條碼系統是我自己的條碼還是你們提供?

at 2023-04-06 07:17, Support Team said: 用戶自行輸入

2023-04-06-Chat transcript on hk1.coweasy.com started on Thur-0200.json

at 2023-04-06 08:14, MICKEY LEUNG. said: 請問我剛剛轉了公司地址, 是要填舊地址資料嗎?

at 2023-04-06 08:15, Support Team said: 你指什麼？

at 2023-04-06 08:15, Support Team said: 公司地址資料只用於billing

at 2023-04-06 08:15, MICKEY LEUNG. said: 你們的公司設定

at 2023-04-06 08:22, MICKEY LEUNG. said: 另外, 如滙入的資料滙錯, 可以怎樣做?

at 2023-04-06 08:23, Support Team said: 相同編號的再匯入可覆蓋資料

at 2023-04-06 08:23, Support Team said: 如編號錯，只可逐條刪除

at 2023-04-06 08:25, MICKEY LEUNG. said: 科目上前5位數字是甚麼?

at 2023-04-06 08:25, MICKEY LEUNG. said: 例如: 12110滙豐銀行 - 支票戶口

at 2023-04-06 08:25, Support Team said: 科目編號

at 2023-04-06 08:26, MICKEY LEUNG. said: 我不是用滙豐銀行

at 2023-04-06 08:26, Support Team said: 可刪除科目

at 2023-04-06 08:26, MICKEY LEUNG. said: 可以用12110這個改為我用的銀行嗎/

at 2023-04-06 08:26, Support Team said: 可以

at 2023-04-06 08:31, MICKEY LEUNG. said: 銀行月結是否一個月入一張?

at 2023-04-06 08:32, Support Team said: 可以

at 2023-04-06 08:32, Support Team said: 並無特定規定

2023-04-06-Chat transcript on ww1.coweasy.com started on Thur-0196.json

at 2023-04-06 07:47, iris wang. said: 你好,上週說的bs的小數點的問題還沒修改好嗎?

at 2023-04-06 07:47, Support Team said: 會計輸入可入4個小數位

at 2023-04-06 07:47, iris wang. said: 我現在怎麼沖掉這0.01

at 2023-04-06 07:51, Support Team said: general ledger 匯出excel。可查看4個小數位

at 2023-04-06 07:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d5545c7d6132267ec41d7ff9b548e702ca6752cb/2023-04-06_15-50-36-General_Ledger_(2).xlsx_-_Google_Sheets_-_Google_C.png

2023-04-10-Chat transcript on www.coweasy.com started on Mond-0201.json

at 2023-04-10 09:13, KimMan. said: 在銀行月結單輪人中，初始結餘無法設定為0，每次都出現一個不明的金額，要用人手改為0，如何處理

at 2023-04-10 09:39, Support Team said: 不好意思，由於今天是公眾假期，如需查詢，請明天再提問，不便之處，敬請原諒，謝謝

at 2023-04-10 09:39, KimMan. said: :sweat_smile:

2023-04-12-Chat transcript on hk1.coweasy.com started on Wedn-0202.json

at 2023-04-12 06:41, akiojessie2003@yahoo.com.hk. said: 怎樣輸入初始餘額

at 2023-04-12 06:42, akiojessie2003@yahoo.com.hk. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64365252a3c8d40bf928de46/v/52389cf1bc69a6f9201d1c7dd325304ddbe39bd4/BE00271E-FD4E-4B2D-B091-9D0EDF328BA7.jpeg

at 2023-04-12 06:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/367d25b3aed485bce925699c8880961e5b19e6dc/2023-04-12_14-43-01-Dashboard_-_Google_Chrome.png

at 2023-04-12 06:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d520229e5fbb049488b59e638dfb1667f9331b22/2023-04-12_14-43-19-公司設定_-_Google_Chrome.png

at 2023-04-12 06:44, akiojessie2003@yahoo.com.hk. said: 我應該改什麼日期

at 2023-04-12 06:45, akiojessie2003@yahoo.com.hk. said: 開店日是1-2-2023

at 2023-04-12 06:45, akiojessie2003@yahoo.com.hk. said: 新公司

at 2023-04-12 06:45, Support Team said: 早過初始餘額日期

at 2023-04-12 06:45, Support Team said: 新公司一般不入初始餘額

at 2023-04-12 06:46, Support Team said: 直接輸入所有單據

at 2023-04-12 06:46, akiojessie2003@yahoo.com.hk. said: 咁裝修傢俬等入邊度

at 2023-04-12 06:47, Support Team said: 可在會計輸入直接入debit credit

2023-04-12-Chat transcript on hk1.coweasy.com started on Wedn-0203.json

at 2023-04-12 06:57, akiojessie2003@yahoo.com.hk. said: 在哪裏輸入一般開業支，租按金，傢俬裝修等

at 2023-04-12 06:58, Support Team said: 支出可在薪酬/支出模組輸入

at 2023-04-12 06:58, Support Team said: 銷售/採購/支出以外的可在會計輸入，直接入debit credit

at 2023-04-12 06:59, akiojessie2003@yahoo.com.hk. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/643655f5a3c8d40bf9a567fd/v/f33e8c34f2b77bdf6e4ae5035c04ebcfa301c936/D78DAE35-0E53-4661-8DD3-B8B749959F1B.jpeg

at 2023-04-12 06:59, akiojessie2003@yahoo.com.hk. said: 是不是紅圈

at 2023-04-12 06:59, Support Team said: 是的

at 2023-04-12 07:00, akiojessie2003@yahoo.com.hk. said: 之後選那一個

at 2023-04-12 07:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5ef1c803f11ca82a57ddd4ede2dbdb5a76d0d54b/2023-04-12_15-00-36-(主頁)_會計_-_Google_Chrome.png

at 2023-04-12 07:03, akiojessie2003@yahoo.com.hk. said: 借方，貸方是什麼意思。

at 2023-04-12 07:09, Support Team said: 借方和貸方是會計學概念中用來記錄企業交易的兩個方向。在會計過程中，每當一筆交易發生，都必須由會計師把這筆交易記錄到至少兩個帳戶之中，以便跟踪交易對企業財務狀況所造成的影響。借方和貸方是指當資產、負債、所有權益、收入或支出帳戶中的數額增加時，它們如何影響會計方程式: 資產 = 負債 + 所有權益收入 = 支出 + 所有權益當一筆交易對某一個帳戶有影響時，另一個帳戶也必須對應地記錄。這些帳戶中有一個帳戶會被記錄為借方，而另一個帳戶則會被記錄為貸方。這兩個帳戶的數額相等，因此這種方式稱為雙重記錄。

at 2023-04-12 07:10, Support Team said: 如果不熟悉會計概念，可以在非會計人員這裡輸入交易，此處提供的是簡化版的會計輸入介面，只能記錄單一貨幣的一筆入賬出賬。

at 2023-04-12 07:12, akiojessie2003@yahoo.com.hk. said: 裝修家俬等大額支出，我想攤分的，可以嗎？

at 2023-04-12 07:20, Support Team said: 金額較大的一般不入支出，是入固定資產，中小企入數通常只輸入固定資產的購入，固定資產的折舊通常會在核數時由會計師樓計算和輸入

at 2023-04-12 07:21, akiojessie2003@yahoo.com.hk. said: 固定資產在哪裏輸入

at 2023-04-12 07:22, Support Team said: 銷售/採購/支出以外的所有交易都可在會計輸入，直接入debit credit 如果不熟悉會計概念，可以在非會計人員這裡輸入交易，此處提供的是簡化版的會計輸入介面，只能記錄單一貨幣的一筆入賬出賬。

at 2023-04-12 07:23, akiojessie2003@yahoo.com.hk. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/643655f5a3c8d40bf9a567fd/v/44f229c6122acb7399fc3e3f42124fc68d60727f/ACC1E437-4A1D-4208-ADFB-1DA27EECCADB.jpeg

at 2023-04-12 07:24, akiojessie2003@yahoo.com.hk. said: 是這裏嗎？

at 2023-04-12 07:24, Support Team said: 是的

2023-04-13-Chat transcript on hk1.coweasy.com started on Thur-0204.json

at 2023-04-13 04:04, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6437756ba3c8d40bf9795679/v/138d636f74d48f9896ca879a3a7770c34979e89b/image.png

at 2023-04-13 04:05, Kwainy Wong. said: 我想在單上顯示上傳的相片要打什麼code?

at 2023-04-13 04:06, Support Team said: 不清楚你的問題

at 2023-04-13 04:07, Support Team said: 是指在哪裡打什麼code?

at 2023-04-13 04:07, Kwainy Wong. said: 自定採購單

at 2023-04-13 04:07, Kwainy Wong. said: 我想顯示相片的編碼是要怎樣輸入?

at 2023-04-13 04:09, Support Team said: 相片的編碼是指什麼？

at 2023-04-13 04:11, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6437756ba3c8d40bf9795679/v/d72be353c53373bc9979745eddead613b78516e5/image.png

at 2023-04-13 04:11, Kwainy Wong. said: 採購訂單上上傳文件這個位置

at 2023-04-13 04:14, Support Team said: 這裡上傳只供用戶保存文件以查看，不能在單據裡列印

at 2023-04-13 04:16, Kwainy Wong. said: 自訂發票都不能顯示嗎

at 2023-04-13 04:17, Support Team said: 不能

at 2023-04-13 04:43, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6437756ba3c8d40bf9795679/v/4f58926708fb3c37495a14f010c2ea70833b7ca1/image.png

at 2023-04-13 04:44, Kwainy Wong. said: 為什麼我有時按發電郵但是變了空白頁面?

at 2023-04-13 04:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5ae17b4b95fbb42ff80e354251d4ce95ff0da062/2023-04-13_12-46-47-發送_欠款通知書_致我的_客戶_-_Google_Chrome.png

at 2023-04-13 04:47, Support Team said: 電郵的介面應該是這樣的

at 2023-04-13 04:48, Support Team said: 你的是一打開就是這樣，還是發送了之後才這樣？

at 2023-04-13 04:48, Kwainy Wong. said: 是的,但不知為什麼有時一打開就是我發你那樣空白

at 2023-04-13 04:48, Kwainy Wong. said: 一打開就是這樣

at 2023-04-13 04:49, Kwainy Wong. said: 試過2-3次這個情況

at 2023-04-13 04:49, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6437756ba3c8d40bf9795679/v/1990a404a0a38705d8a6c3881b0ca793799d9f55/image.png

at 2023-04-13 04:49, Support Team said: ctrl + f5 刷新頁面試試

at 2023-04-13 04:49, Kwainy Wong. said: 是某幾張單有時會這样

at 2023-04-13 04:50, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6437756ba3c8d40bf9795679/v/ab5e54655ee60921b5d2c1929938a3afeb678fc2/image.png

at 2023-04-13 04:50, Kwainy Wong. said: 試了

at 2023-04-13 04:50, Kwainy Wong. said: 也是空白

at 2023-04-13 04:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4e1cde355778af346477eec24ac8e4bca293898/2023-04-13_12-50-18-新分頁_-_Chromium.png

at 2023-04-13 04:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1698cd2f928a7a5c4e80a2b7dfb6dab92b4aee0e/2023-04-13_12-51-04-另存新檔.png

at 2023-04-13 04:51, Support Team said: 另存html給我們檢查

at 2023-04-13 04:53, Kwainy Wong. said: 要如何發給你?

at 2023-04-13 04:53, Kwainy Wong. said: 這裡發不到

at 2023-04-13 04:54, Support Team said: 試試zip了再發

at 2023-04-13 04:55, Kwainy Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6437756ba3c8d40bf9795679/v/4c0c23fa69da5d79de15f69b4dc869ceed486683/Desktop.rar

2023-04-13-Chat transcript on hk1.coweasy.com started on Thur-0205.json

at 2023-04-13 08:57, Samantha Cheng. said: How can I edit the chart of accounts ? Sorry, I forget the location. Can u give me the short cut ?

at 2023-04-13 08:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee817ab589b9ff8a39360da8a4449e22d7de6450/-45-18-(主頁)_會計.png

at 2023-04-13 08:58, Samantha Cheng. said: yes, thanks.

at 2023-04-13 09:11, Samantha Cheng. said: How Can I edit my year ended balance b/f ?

at 2023-04-13 09:12, Support Team said: 你指初始餘額？

at 2023-04-13 09:12, Samantha Cheng. said: yes

at 2023-04-13 09:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/855e08b8d6c2b6d42a2d31e8e95c125af6a0208f/2023-04-13_17-13-15-Dashboard_-_Google_Chrome.png

at 2023-04-13 09:19, Samantha Cheng. said: I just enter some figure to balance b/f and save, but now I see nothing ?

at 2023-04-13 09:24, Samantha Cheng. said: I know that , May be overtime at that moment

at 2023-04-13 09:24, Samantha Cheng. said: Can I extend the timer ?

at 2023-04-13 09:24, Support Team said: timer 是指什麼？

at 2023-04-13 09:25, Samantha Cheng. said: Something type , time run out

at 2023-04-13 09:25, Support Team said: 你指自動登出？

at 2023-04-13 09:25, Samantha Cheng. said: May be

at 2023-04-13 09:25, Support Team said: 這樣不能更改，沒有操作一段時間會自動登出

at 2023-04-13 09:26, Samantha Cheng. said: How long time

at 2023-04-13 09:27, Samantha Cheng. said: Sometime I need to type many transaction, but the system run out and not save the data

at 2023-04-13 09:28, Support Team said: 30 分鐘

at 2023-04-13 09:29, Samantha Cheng. said: Oh.......

2023-04-14-Chat transcript on hk1.coweasy.com started on Frid-0207.json

at 2023-04-14 03:18, Kwainy Wong. said: 我想問下如何知道庫存紀錄是用在那些單據上?

at 2023-04-14 03:19, Support Team said: 庫存流量報表

at 2023-04-14 03:35, Kwainy Wong. said: 另外想問下送貨單一張發票只能開一張嗎?

at 2023-04-14 03:36, Kwainy Wong. said: 能獨立新增一張送貨單嗎?

at 2023-04-14 03:36, Kwainy Wong. said: 因為有時一單貨要分開不同地址送貨

at 2023-04-14 03:37, Support Team said: 分開幾張不同發票出貨

at 2023-04-14 03:37, Kwainy Wong. said: 所以一張發票只能跟一張送貨單?

at 2023-04-14 03:37, Support Team said: 是

2023-04-14-Chat transcript on hk1.coweasy.com started on Frid-0208.json

at 2023-04-14 07:34, akiojessie2003@yahoo.com.hk. said: 請問shopline網頁和pos零售單怎樣匯入

at 2023-04-14 07:36, Support Team said: shopline請在 shopline 後台下載excel匯入

at 2023-04-14 07:36, Support Team said: 零售介面暫時未有匯入功能

at 2023-04-14 07:36, Support Team said: 如需匯入，需分別在銷售發票和收款匯入

at 2023-04-14 07:38, akiojessie2003@yahoo.com.hk. said: 入零售單要有零售模組嗎？

at 2023-04-14 07:38, Support Team said: 是的

at 2023-04-14 07:40, akiojessie2003@yahoo.com.hk. said: 銷售訂單模組or零售出單模組

at 2023-04-14 07:40, Support Team said: 零售

2023-04-14-Chat transcript on hk1.coweasy.com started on Frid-0210.json

at 2023-04-14 07:57, akiojessie2003@yahoo.com.hk. said: 要輸入零售發票要哪個模租

at 2023-04-14 07:57, Support Team said: 零售

at 2023-04-14 07:59, akiojessie2003@yahoo.com.hk. said: 零售出單定係銷售訂單？

at 2023-04-14 07:59, Support Team said: 零售

at 2023-04-14 08:00, akiojessie2003@yahoo.com.hk. said: 信用卡收的2%怎樣輸入

at 2023-04-14 08:00, Support Team said: 在哪個介面輸入

at 2023-04-14 08:25, Support Team said: 在哪個介面輸入？

2023-04-14-Chat transcript on hk1.coweasy.com started on Frid-0212.json

at 2023-04-14 09:01, Samantha Cheng. said: How come I add one more user but can't find his email ?

at 2023-04-14 09:01, Samantha Cheng. said: Service is 1 + 1

at 2023-04-14 09:01, Samantha Cheng. said: MediaOn Ltd

at 2023-04-14 09:02, Support Team said: can't find his email 是指什麼？

at 2023-04-14 09:03, Samantha Cheng. said: User Management - can not see his email

at 2023-04-14 09:03, Support Team said: 這裡加用戶

at 2023-04-14 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1100912c91f8f5026aca0bed593f5f49671288df/2023-04-14_17-03-04-(主頁)_零售_-_Google_Chrome.png

at 2023-04-14 09:03, Samantha Cheng. said: yes, already add him there

at 2023-04-14 09:04, Samantha Cheng. said: but not find his email

at 2023-04-14 09:06, Samantha Cheng. said: Can I use the same password for difference company for him ?

at 2023-04-14 09:07, Support Team said: 每個用戶只可登入一間公司

2023-04-18-Chat transcript on hk1.coweasy.com started on Tues-0213.json

at 2023-04-18 03:03, Judy Chan. said: 當做收貨單時, 假設收貨是 1000個, 但送貨單比客只需送 800個, 餘數200個是入庫存, 請問收貨單應怎樣輸入.

at 2023-04-18 03:12, Support Team said: 按實際輸入 1000

at 2023-04-18 03:13, Support Team said: 800出貨輸入發票

at 2023-04-18 03:14, Judy Chan. said: 這200個如何轉入到庫存

at 2023-04-18 03:14, Support Team said: 唔需要200

at 2023-04-18 03:14, Support Team said: 實際200=入1000出800

at 2023-04-18 03:16, Judy Chan. said: 這200個就是於庫存就會找到?

at 2023-04-18 03:17, Support Team said: 可查看庫存流量報表/盤點報表

at 2023-04-18 03:18, Judy Chan. said: 客人下次落單, 我是可以怎樣找到這200個來開發票

at 2023-04-18 03:22, Support Team said: 直接輸入發票，並無選項選出哪些數量

2023-04-18-Chat transcript on hk1.coweasy.com started on Tues-0214.json

at 2023-04-18 04:57, Judy Chan. said: 員工代付 10,000元, 其中支付部分車費(即是"支出", 部分支付購貨帳(即是"應付"), 這10,000元於員工代付是不是可以一併入帳及消應付帳的嗎?

at 2023-04-18 05:07, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/643e167ea3c8d40bf95303ea/v/7e2651b048a45cdd94f9394a1facd4199529a793/image.png

at 2023-04-18 05:07, Judy Chan. said: 當員工代支付應付帳, 我這樣入帳, 就代表員工代支?

at 2023-04-18 05:07, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/643e167ea3c8d40bf95303ea/v/f7667ec7de61758e84b855e12c87204e56ab65eb/image.png

at 2023-04-18 05:08, Support Team said: 是的，按S可以做settle

at 2023-04-18 05:09, Judy Chan. said: 請問S 在那兒?

at 2023-04-18 05:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ed89c1282cd2b9f0ed91408db2f0a06d065f71a/2023-04-18_13-10-21-員工代付_代收_-_Google_Chrome.png

at 2023-04-18 05:10, Support Team said: 直接在付款輸入也一樣

at 2023-04-18 05:12, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/643e167ea3c8d40bf95303ea/v/113678da82820b255fa5c1ae7b32ab736ada6bbb/image.png

at 2023-04-18 05:13, Judy Chan. said: 我按S settle 唔到, 傳票編號是指哪組

at 2023-04-18 05:14, Judy Chan. said: 我正想請教, 當員工代支後, 銀行會出票比返錢員工, 我應從那裡SETTLE

at 2023-04-18 05:14, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/643e167ea3c8d40bf95303ea/v/7b3a4d90c98a320209336595e181a4d170976116/image.png

at 2023-04-18 05:16, Support Team said: 員工代付

at 2023-04-18 05:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9d3c1f61c8770abafadea0cccea199dd907b2897/2023-04-18_13-16-23-員工代付_代收_-_Google_Chrome.png

at 2023-04-18 05:18, Judy Chan. said: 傳票編號是從哪兒找?

at 2023-04-18 05:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1536aec4073af4cb5b99f690a474374aa401a604/2023-04-18_13-18-40-員工代付_代收_-_Google_Chrome.png

at 2023-04-18 05:20, Judy Chan. said: 如果好看你的範例的印刷費, 車費等, 即時輸入就產生SSXX的傳票號碼, 這點我明白

at 2023-04-18 05:22, Judy Chan. said: 好像我上面的範例中, 員工是代支付應付帳, 已產生了付款傳票PAYxxx

at 2023-04-18 05:23, Judy Chan. said: 我從那兒可選出這張傳票來從銀行帳出數來settle

at 2023-04-18 05:24, Support Team said: 直接入credit bank

at 2023-04-18 05:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e23f0911c00ba3124b786c36b828fce12491bc33/圖片.png

at 2023-04-18 05:28, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/643e167ea3c8d40bf95303ea/v/598f2fca74b77a4ad4c136d54ab92207ab0fb71c/image.png

at 2023-04-18 05:28, Support Team said: 選是代收/代付什麼單據

2023-04-18-Chat transcript on hk1.coweasy.com started on Tues-0215.json

at 2023-04-18 06:37, akiojessie2003@yahoo.com.hk. said: 怎樣可以將shopline D單匯入

at 2023-04-18 06:40, Support Team said: 在shoreline後台下載excel，至少有這些欄位

at 2023-04-18 06:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3eb6389b615fb39bdf112f2b2c7ff3d452c42a59/-43-31-orders_20200614123456(ShopLine).png

2023-04-18-Chat transcript on hk1.coweasy.com started on Tues-0216.json

at 2023-04-18 08:50, akiojessie2003@yahoo.com.hk. said: 零售入單怎樣加運費和扣除信用卡的手續費

at 2023-04-18 08:54, Support Team said: 因為零售是簡化的銷售介面，不能直接選科目入金額，用戶需要設定產品用來收取運費和其他手續費

at 2023-04-18 08:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e482ae56776b6b1f34323356ae1e68b49b0966d1/2023-04-18_16-54-32-庫存_-_Google_Chrome.png

at 2023-04-18 08:55, Support Team said: 例如這個 I004，預算銷售科目付運費，零售可選這個產品來收取運費

at 2023-04-18 08:55, akiojessie2003@yahoo.com.hk. said: 信用卡手續費？

at 2023-04-18 08:59, akiojessie2003@yahoo.com.hk. said: 例如張單430

at 2023-04-18 08:59, Support Team said: 在工程/店鋪這裡設置

at 2023-04-18 08:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d9f053c2373324ab95889a4f6da635f10a3ca737/2023-04-18_16-58-58-工程／店铺_分析_-_Google_Chrome.png

at 2023-04-18 08:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/744a5f8b7d471083f2b72c540750c322dd874a81/2023-04-18_16-59-10-所有傳票匯總_-_Google_Chrome.png

at 2023-04-18 09:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e95d39c05da6ee81b4604c8a561d7529a741320f/2023-04-18_16-59-10-所有傳票匯總_-_Google_Chrome.png

at 2023-04-18 09:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5fcee6a86fb7767311746644d86b674577d6bed8/2023-04-18_17-00-29-零售_Online_-_Google_Chrome.png

at 2023-04-18 09:01, Support Team said: = 245 * 3.4% + 2.35

at 2023-04-18 09:02, akiojessie2003@yahoo.com.hk. said: 工程/店舖在哪裏

at 2023-04-18 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/772206b7276182d0aa751e19b05670caa31d0ec1/2023-04-18_17-03-09-(主頁)_工程／店铺_-_Google_Chrome.png

at 2023-04-18 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9e7c123effa1a12ad225594c92f24736b62928d4/2023-04-18_17-02-57-升級模組_-_Google_Chrome.png

2023-04-18-Chat transcript on hk1.coweasy.com started on Tues-0217.json

at 2023-04-18 07:48, Eric Kwok. said: 想問下,係個sales report 裡面,有邊個 report 係有記錄送貨地址?

at 2023-04-18 07:50, Support Team said: 暫無這樣的報表，報表一般都是summary，單據詳細資料需查看該單據

at 2023-04-18 07:52, Eric Kwok. said: 會有這方面的改進空間嗎?

at 2023-04-18 07:53, Support Team said: 如用戶希望有個別設計優化，我們可轉交需求給開發的同事報價處理

at 2023-04-18 07:54, Eric Kwok. said: 我覺得這個是基本的報告

at 2023-04-18 07:54, Eric Kwok. said: 我是提供意見給你們改善

at 2023-04-18 08:15, Support Team said: 其實我們需要平衡各用戶的需要，我們曾經財報表內加入很多詳細資料，但有些用戶也覺得比較繁複和複雜，較難查看，所以目前報表內顯示的是大多數用戶希望看到的紀錄內容為主

at 2023-04-18 08:17, Eric Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/643e4586a3c8d40bf9085f03/v/b114652ca8975235de2008ee26f4c640d21fa5ac/image.png

2023-04-19-Chat transcript on hk1.coweasy.com started on Wedn-0219.json

at 2023-04-19 05:15, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/643f7810a3c8d40bf94f6c0a/v/4f0fb171f2fdc5ed34b9f78d1591d021fd3daabd/image.png

at 2023-04-19 05:15, Kwainy Wong. said: 你好, 想問下稅前稅後盈虧是什麼?

at 2023-04-19 05:20, Support Team said: 收入 - 成本 - 支出，不包括其他支出

2023-04-19-Chat transcript on hk1.coweasy.com started on Wedn-0220.json

at 2023-04-19 08:15, akiojessie2003@yahoo.com.hk. said: 在工程/店舖設定了信用卡手續費後，在零售開單選擇信用卡付款會自動扣嗎？

at 2023-04-19 08:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/21cc3d5995ee71d5f63c84bdcec1ff97dbea9398/2023-04-19_16-16-49-工程／店铺_分析_-_Google_Chrome.png

at 2023-04-19 08:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ac9eb159792083aac9897368490b6105ce548ce/2023-04-19_16-17-27-所有傳票匯總_-_Google_Chrome.png

at 2023-04-19 08:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b05a051b416512d85c7ab56e5b3a96813a88e99f/2023-04-19_16-16-55-零售_Online_-_Google_Chrome.png

at 2023-04-19 08:18, Support Team said: 自動產生銀行費用傳票

2023-04-19-Chat transcript on hk1.coweasy.com started on Wedn-0221.json

at 2023-04-19 08:25, Cheng Vincent said: Hi Janet, I have a question when uploading vouchers to Coweasy. We assign our voucher number for each voucher, what if we upload the voucher again with same number. Would the system automatically replace the old one by new ?

at 2023-04-19 08:26, Support Team said: 是的，相同編號會 replace

at 2023-04-19 08:31, Cheng Vincent said: Does the system prompt there is a duplicate voucher number upon 2nd upload?

at 2023-04-19 08:32, Support Team said: 直接 replace ，不會提示重複或 replace

at 2023-04-19 08:39, Cheng Vincent said: thanks. Can we suggest the system to prompt user if found duplicate voucher number as to avoid any wrong replacement of previous data accidentally

2023-04-19-Chat transcript on www.coweasy.com started on Wedn-0218.json

at 2023-04-19 02:01, Judy Chan. said: 想請問當付款時會產生貨幣兌換差額, 請問可以怎樣做?

at 2023-04-19 02:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f7883f18397343ddb753350cd7c8e32229cafcd6/-26-56-收款（客戶）.png

at 2023-04-19 02:06, Judy Chan. said: 匯率損耗的科目是否要自行新增, 因查看會計科目上沒有此項

at 2023-04-19 02:07, Support Team said: 如沒有可自行新增

at 2023-04-19 02:09, Judy Chan. said: 那可指導一下, 此項性質否屬支出?

at 2023-04-19 02:10, Support Team said: 是的

at 2023-04-19 02:28, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/643f32bca3c8d40bf911d0cc/v/17f7d79a97bfb6c7e89313d5d7394e316bc1d7c3/image.png

at 2023-04-19 02:30, Judy Chan. said: 是這樣輸入嗎? 於損益報表等資料, 會否可以反應到?

at 2023-04-19 02:30, Support Team said: 可以

at 2023-04-19 02:35, Judy Chan. said: 預付貨款是怎樣入帳?

at 2023-04-19 02:36, Support Team said: 預付按金 FAQ :
https://www.coweasy.com/Cloud/FAQ.aspx?ID=PrepaidDeposit

at 2023-04-19 02:38, Judy Chan. said: 請問預付按金位置在哪?

at 2023-04-19 02:39, Support Team said: 在採購和付款輸入，請參考faq
https://www.coweasy.com/Cloud/FAQ.aspx?ID=PrepaidDeposit

at 2023-04-19 02:57, Judy Chan. said: 已做了幾項"付款"是由員工代支付應付帳的, 我現在想查看這名員工代付了合共多少錢, 請問可怎樣查看

at 2023-04-19 02:57, Support Team said: 總分類帳

at 2023-04-19 03:03, Judy Chan. said: 查到了, 那現在要由銀行付款給回這位代支員工, 是怎樣做?

at 2023-04-19 03:05, Support Team said: debit 員工往來 credit bank 銀行月結單，員工代付代收，或者會計人員輸入，在其中一處輸入都可以

at 2023-04-19 03:09, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/643f32bca3c8d40bf911d0cc/v/7f2441f8da38115c315fb3d4f2de563bab30b6f8/image.png

at 2023-04-19 03:10, Judy Chan. said: 是這樣嗎?

at 2023-04-19 03:10, Support Team said: 是的

at 2023-04-19 05:08, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/643f32bca3c8d40bf911d0cc/v/6f038b2a8cb8501fc3d7ae6a0a1c80ea4b59aa56/image.png

at 2023-04-19 05:09, Judy Chan. said: 請問在月結單上, 最後顥示的今期-差異, 這組數字代表什麼意思

2023-04-20-Chat transcript on hk1.coweasy.com started on Thur-0225.json

at 2023-04-20 06:31, Jenny Pang. said: There is a voucher with wrong voucher date, what's the simpliest way to amend it? Thx

at 2023-04-20 06:32, Support Team said: 單據可直接修改日期

at 2023-04-20 06:32, Jenny Pang. said: there are hundred lines, can I amend it in one time?

at 2023-04-20 06:34, Support Team said: 或者試試匯出匯入在excel修改

at 2023-04-20 06:37, Jenny Pang. said: is that if I import a new template with the same voucher no., it will replace the one in the system even the total Dr. amount is different. And the system won't remind me that I'm going to replace an existing voucher of same voucher no. in the system?

at 2023-04-20 06:37, Support Team said: 是的

at 2023-04-20 06:39, Jenny Pang. said: Then how can I control an unintentional voucher replacement? Just afraid another user post a voucher with an existing voucher no. accidentially

at 2023-04-20 06:43, Support Team said: 只有在介面輸入有相關控制，匯入需用戶自行留意編號

at 2023-04-20 06:45, Jenny Pang. said: May I suggest to implement that control in the next round of system improvement? Thx

at 2023-04-20 06:48, Support Team said: 已向開發的同事反映，同事會定期討論優化系統的功能，另外如用戶希望有個別設計優化，可報價處理

2023-04-20-Chat transcript on hk1.coweasy.com started on Thur-0226.json

at 2023-04-20 07:09, Jenny Pang. said: referring to the question of amending voucher date I just asked

at 2023-04-20 07:09, Jenny Pang. said: you said i can export the voucher and amend the file, then upload again

at 2023-04-20 07:10, Jenny Pang. said: may i know how can i export the voucher to excel?

at 2023-04-20 07:10, Support Team said: 和匯入同一頁

at 2023-04-20 07:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/66c39c9a10a3c1a1cc2b712d527895af0d084d7b/2023-04-20_15-10-44-會計傳票_(會計人員輸入)_-_Google_Chrome.png

at 2023-04-20 07:12, Jenny Pang. said: oic, let me try, thx

2023-04-20-Chat transcript on hk1.coweasy.com started on Thur-0227.json

at 2023-04-20 07:56, Ms. Lum. said: 你好，我現在需要整理輸入過往一年的收入及支出數據，請問有關數據（每項收入及支出）是否可以用excel匯入，代替每個單一在系統直接輸入的呢？

at 2023-04-20 07:57, Support Team said: 可匯入

at 2023-04-20 07:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7231f25d5438284faf20cf014d1720632bd50aea/image.png

at 2023-04-20 07:58, Ms. Lum. said: 輸入後會自動產生每項的傳票，是嗎？

at 2023-04-20 07:58, Support Team said: 是的

at 2023-04-20 07:59, Ms. Lum. said: 有傳票之後，如何做payment settlement？也是匯入一次過完成，還是要單一去做的？

at 2023-04-20 07:59, Support Team said: 也可匯入

at 2023-04-20 08:00, Ms. Lum. said: 哪裏可以找到相關的教學？大約流程如何操作？

at 2023-04-20 08:01, Support Team said: 這部分暫時沒有教學

at 2023-04-20 08:02, Support Team said: 這裡匯出模板:

at 2023-04-20 08:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aa05e3be01385542e89d4b295509ab4bb277ef36/image.png

at 2023-04-20 08:02, Support Team said: 在excel輸入必須填的欄位

at 2023-04-20 08:02, Support Team said: 在這裡匯入

at 2023-04-20 08:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a8cad85b6a7453eb63b5ef3bebb967383b5f1de3/image.png

at 2023-04-20 08:06, Ms. Lum. said: 如何匯出及匯入我都已經試過了，大約都明白了解怎樣操作的，但是，想知道如何動作才算完成一個傳票及payment settlement的流程呢？

at 2023-04-20 08:07, Support Team said: 匯入了就會自動產生傳票

at 2023-04-20 08:08, Support Team said: settlement 可先在界面輸入, 再匯出到excel 參考所輸入的欄位

at 2023-04-20 08:13, Ms. Lum. said: 收入= 在銷售（出貨）的介面匯入, 對嗎？

at 2023-04-20 08:13, Support Team said: 是的

at 2023-04-20 08:14, Ms. Lum. said: 支出= ”薪酬及支出“ 及 ”即時支出” 的介面匯入有什麼分别？

at 2023-04-20 08:15, Support Team said: accrual basis, cash basis

at 2023-04-20 08:16, Ms. Lum. said: 匯入的時候是否都必須要分開的?

at 2023-04-20 08:16, Support Team said: 你指分開什麼

at 2023-04-20 08:17, Ms. Lum. said: 分開accrual basis, cash basis （因為我是補入過往的資料）

at 2023-04-20 08:20, Support Team said: 用戶可根據實際需要來操作

at 2023-04-20 08:23, Ms. Lum. said: 在這個欄目下的銀行月結單，匯入後有什麼功能的？

at 2023-04-20 08:23, Ms. Lum. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6440ef0da3c8d40bf97c6ef9/v/2a09d26cecf460524e6c10c8e738437dd6972ba3/image.png

at 2023-04-20 08:25, Support Team said: 可跟銀行月結單記錄來輸入

at 2023-04-20 08:26, Support Team said: 但如已使用銷售/採購/支出模組, 使用月結單輸入需留意收款/付款有沒有重複輸入

at 2023-04-20 08:28, Ms. Lum. said: 即是，如果選擇匯入銀行月結單功能，就不用匯入其他收入及支出數據？相反也一樣，對不？

at 2023-04-20 08:29, Support Team said: 是的, 只需輸入一次, 不要重複輸入

at 2023-04-20 08:45, Ms. Lum. said: 請問初始日期：01/04/2022，凍結日期應該改為31/03/2022，對不？

at 2023-04-20 08:45, Ms. Lum. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6440ef0da3c8d40bf97c6ef9/v/e335b82bb10702329547eabc1484dbe2f20bca3d/image.png

at 2023-04-20 08:47, Support Team said: 凍結日期用於防止錯誤修改/刪除單據如 31/03/2022 或之前的單據不需要再修改,可設這日

at 2023-04-20 09:08, Ms. Lum. said: 請問在會計欄目下輸入, 跟在其他欄目下輸入有什麼分別? 該如何選擇取捨?

at 2023-04-20 09:08, Ms. Lum. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6440ef0da3c8d40bf97c6ef9/v/e24787dc6b4c0aaa18ea5334660a0f2481f8d059/image.png

at 2023-04-20 09:09, Support Team said: 會計輸入的資料較少, 可更快地入賬, 但可查看的報表也較少

at 2023-04-20 09:11, Ms. Lum. said: 咁輸入的時候是否要一致? 二者選其一，不可以兩者跳著來輸入？

at 2023-04-20 09:11, Support Team said: 可以

at 2023-04-20 09:12, Support Team said: 不重複輸入同一條單據就可以

at 2023-04-20 09:12, Ms. Lum. said: 不同組合出的數據，不會影響報表的輸出嗎？

at 2023-04-20 09:15, Support Team said: 可能會混亂, 銷售/採購/支出報表可能不齊

at 2023-04-20 09:16, Ms. Lum. said: 系統Default嘅會計科目，用不著的都可以自行刪除或隨時再增加的，對不？

at 2023-04-20 09:16, Support Team said: 是的

at 2023-04-20 09:18, Ms. Lum. said: 完成入賬［發薪及支出］，傳票顯示：［應付支出］，可否自由設定選擇其它會計科目的？

at 2023-04-20 09:19, Support Team said: 系統的 AR AP AE 這幾個科目不能更改, 用戶只可更改該科目的編號和名稱

at 2023-04-20 09:21, Ms. Lum. said: 完成入帳［發薪及支出］後，傳票會自動配對［應付支出］，不該自行更改，是這意思嗎？

at 2023-04-20 09:21, Support Team said: 是的, 不能改其他科目

at 2023-04-20 09:25, Ms. Lum. said: 其實，如果以匯入模式輸入整年或整月的支出數據，然後系統自動產生傳票；然後再以匯入模式一次過完成payment settlement，這樣的操作會否容易混亂的？（有沒有任何建議？）

at 2023-04-20 09:27, Support Team said: 可以這樣做, 根據支出編號來匯入付款, 銷售/採購也一樣是這樣做

at 2023-04-20 09:28, Ms. Lum. said: 這樣做不會容易混亂嗎

at 2023-04-20 09:29, Support Team said: 這樣所有相關單據都在銷售/採購/支出模組輸入, 和銷售/採購/支出無關的才在會計模組輸入

at 2023-04-20 09:30, Support Team said: 這樣銷售/採購/支出的報表都完整

2023-04-20-Chat transcript on www.coweasy.com started on Thur-0224.json

at 2023-04-20 05:13, Judy Chan. said: 請問在月結單上, 最後顯示的今期-差異, 這組數字代表什麼意思

at 2023-04-20 05:14, Support Team said: 月結單？

at 2023-04-20 05:14, Judy Chan. said: 銀行對帳單

at 2023-04-20 05:17, Support Team said: 這裡入月結單實際的結餘

at 2023-04-20 05:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/095714cffd4d79640ef616d4f7ebf89dd37d6e6d/圖片.png

at 2023-04-20 05:18, Support Team said: 這個例子的差異是 3000 unpresented check

2023-04-21-Chat transcript on hk1.coweasy.com started on Frid-0228.json

at 2023-04-21 03:05, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6441fcf6a3c8d40bf9d31dbc/v/237bda034718ef34234a705ad5d4f8c74862d9d6/image.png

at 2023-04-21 03:06, Kwainy Wong. said: 想問這個BAD FACE係可以自己SET TARGET嗎?

at 2023-04-21 03:06, Kwainy Wong. said: 如想SET 30%就係HAPPY FACE得唔得

at 2023-04-21 03:07, Support Team said: 科目表-預算，這裡設預算

at 2023-04-21 03:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a2b50fa00fd1355c17e24879911c2cb899633280/2023-04-21_11-07-16-科目列表_-_Google_Chrome.png

at 2023-04-21 03:09, Kwainy Wong. said: 科目表係邊到開?

at 2023-04-21 03:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c33ee9c9312fb3a610848093cfc47a59767fe650/-45-18-(主頁)_會計.png

at 2023-04-21 03:10, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6441fcf6a3c8d40bf9d31dbc/v/3dd4b4381439df427299f97e126a5d53d1adf9b6/image.png

at 2023-04-21 03:10, Kwainy Wong. said: 係SET邊個ITEM?

at 2023-04-21 03:10, Support Team said: P&L item

at 2023-04-21 03:11, Kwainy Wong. said: 同埋上面年份月份係有咩用?

at 2023-04-21 03:11, Kwainy Wong. said: 要每月SET?

at 2023-04-21 03:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8edc2d860e8c88948b42b28fb1c711fcc25fd352/圖片.png

at 2023-04-21 03:12, Kwainy Wong. said: P&L item 冇呢項

at 2023-04-21 03:12, Support Team said: 預算在這裡顯示：

at 2023-04-21 03:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d69da8d1266efabb189c7610c4bdbe9fae694654/圖片.png

at 2023-04-21 03:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5eabc39ea843d81f3a0bbe65b25ddbdd8986e8a/圖片.png

at 2023-04-21 03:13, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6441fcf6a3c8d40bf9d31dbc/v/7cd56364dfe92344efd9929f93b6e731131d6652/image.png

at 2023-04-21 03:14, Kwainy Wong. said: 但佢只可選2023年12月

2023-04-24-Chat transcript on hk1.coweasy.com started on Mond-0229.json

at 2023-04-24 05:14, Ida Wong. said: Hi. I tried to export all possible data from an existing true account and then import to a test account. I could import all files except two. Please see attached.

at 2023-04-24 05:15, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64460f60a3c8d40bf9eaa8d0/v/65815f378cf7dc84d92d7d3717bbda705342c3be/Opening_Balances_31_Mar_2022.xls

at 2023-04-24 05:15, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64460f60a3c8d40bf9eaa8d0/v/9e41be9d99630e7ea71457953d88dcf118441288/Receipt_V6_24_Apr_2023.xls

at 2023-04-24 05:15, Ida Wong. said: Please help to check why. Thanks.

at 2023-04-24 05:16, Support Team said: 請截圖

at 2023-04-24 05:19, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64460f60a3c8d40bf9eaa8d0/v/ec2d6b7060de7229c203efee2a43b3085707c00d/opening_balances_import_not_activated.docx

at 2023-04-24 05:19, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64460f60a3c8d40bf9eaa8d0/v/e0fe444588e7478a9a9d27d44bfce84fd4163962/Receipt_import_fail.docx

at 2023-04-24 05:20, Ida Wong. said: For Opening Balances, the Import button not activated?

at 2023-04-24 05:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10aac101e079398adfd8587c040f7b10f5aeb962/2023-04-24_13-20-45-初始餘額_-_Google_Chrome.png

at 2023-04-24 05:24, Ida Wong. said: Good. Opening Balances imported.

2023-04-24-Chat transcript on hk1.coweasy.com started on Mond-0230.json

at 2023-04-24 04:30, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6445ff29a3c8d40bf94a6b09/v/458fa065aa29990d95de88146c4fe4f95e4895bf/image.png

at 2023-04-24 04:32, Judy Chan. said: 61170 運輸費, 其科目性質是支出, 若我想將其改為"銷售成本"是否可以?

at 2023-04-24 04:33, Support Team said: 科目未入過單據才可更改科目性質

at 2023-04-24 04:34, Judy Chan. said: 因為這個運輸費是送貨給客人而產生的費用, 所以想列入銷售成本.

at 2023-04-24 04:34, Support Team said: 科目未入過單據才可更改科目性質

at 2023-04-24 05:05, Judy Chan. said: 因已入單據, 但應該不多, 想請問在哪裡可查看到哪些單據是入了這個運輸費, 抽回出來修正.

at 2023-04-24 05:05, Support Team said: 總分類帳

2023-04-24-Chat transcript on hk1.coweasy.com started on Mond-0231.json

at 2023-04-24 07:00, Ida Wong. said: Hi. I still cannot import Receipt. Please refer to below file and screenshot

at 2023-04-24 07:00, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64462830a3c8d40bf9c6f58c/v/e8081a0b7be76cf492a2e448fe002f398cf49f88/Receipt_V6_24_Apr_2023.xls

at 2023-04-24 07:00, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64462830a3c8d40bf9c6f58c/v/813da0b4a31e1acc54245f6bdc22b8addd94f85c/Receipt_import_fail.docx

at 2023-04-24 07:01, Support Team said: 收款是否有收取opening balance？

at 2023-04-24 07:01, Ida Wong. said: I am not sure.

at 2023-04-24 07:01, Support Team said: 匯入 opening balance 後再匯入收款

at 2023-04-24 07:02, Ida Wong. said: I tried. But failed.

at 2023-04-24 07:02, Ida Wong. said: Opening balances already imported

at 2023-04-24 07:02, Support Team said: 截圖提示沒有發票

at 2023-04-24 07:03, Support Team said: 先匯入相關發票再匯入收款

2023-04-24-Chat transcript on hk1.coweasy.com started on Mond-0232.json

at 2023-04-24 08:46, Simon. said: 在公司設定裡, 行業不能輸入

at 2023-04-24 08:47, Support Team said: 行業只供註冊時參考

at 2023-04-24 08:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5a59ca95a4b7dcf5fa06d17e8b1a1a5a5647a5e9/-29-20-科目列表.png

at 2023-04-24 08:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/432ff2e0ad67da60e49466a7470ac7bf49b2b4e7/-45-48-(主頁)_會計.png

at 2023-04-24 08:48, Support Team said: 在科目表可再選其她行業預算科目

at 2023-04-24 08:49, Simon. said: 我看看, 謝謝

2023-04-24-Chat transcript on hk1.coweasy.com started on Mond-0233.json

at 2023-04-24 07:55, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64462e06a3c8d40bf984ac42/v/9770b5a663b469e7323c653e4461100e6db6d399/WhatsApp_圖片_儲存時間_2023-04-22，15.38.36.jpg

at 2023-04-24 07:56, kenny chan. said: 我在庫存，插入資料时遇上呢個錯誤信息 :A column named 'PlayStation' already belongs to this DataTable

at 2023-04-24 07:57, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64462e06a3c8d40bf984ac42/v/214dca4039d161275ac2ba8f50a34bbe35d9710e/image.png

at 2023-04-24 07:59, Support Team said: 這個excel給我們看看

at 2023-04-24 08:06, kenny chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64462e06a3c8d40bf984ac42/v/488f5f60857689b506b0ce179eb2d613c8490395/inventory_PS5GAME.xls

at 2023-04-24 08:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/afc56dc829fb048112542d8d22d2025ba993e941/2023-04-24_16-13-14-inventory_(7).xls_-_Google_Sheets_-_Google_Chrome.png

at 2023-04-24 08:14, kenny chan. said: 我再試下

2023-04-24-Chat transcript on hk1.coweasy.com started on Mond-0234.json

at 2023-04-24 09:15, Cindy AU-YEUNG said: 我是平台管理員，我想替其他用戶由報告用戶改為一個普通用戶，那麼他可以以普通用戶身分入會計帳目，那要怎樣設才能做到?

at 2023-04-24 09:17, Support Team said: 不能更改

at 2023-04-24 09:17, Support Team said: 如需使用相同電郵，只可刪除現有用戶，再新增

at 2023-04-24 09:18, Cindy AU-YEUNG said: 那怎樣刪除現有用戶?

at 2023-04-24 09:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8e119e8cc00bb83dae4e7109c72efec138f87eca/2023-04-24_17-19-17-用戶管理_-_Google_Chrome.png

at 2023-04-24 09:24, Cindy AU-YEUNG said: 當我新增用戶時，平台只能容許我新增報表用戶，不能新增平台用戶，怎樣才能新增平台用戶?

at 2023-04-24 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cfabf2802c4c3d063c6791c5596fc8099d988ee3/-56-39-CowEasy_CPA_平台.png

at 2023-04-24 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/299472beff4f15ea947890b5f886f7f09f5c1c1a/-57-46-用戶管理.png

2023-04-24-Chat transcript on hk1.coweasy.com started on Mond-0235.json

at 2023-04-24 09:35, Simon. said: 公司設定裡不能輸入行業

at 2023-04-24 09:35, Support Team said: 公司行業只供註冊時參考

at 2023-04-24 09:35, Support Team said: 如轉科目表，在科目表可再選其她行業預算科目

at 2023-04-24 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef02574d91e10e9a512f17a7ae1d7fc178b8de34/圖片.png

at 2023-04-24 09:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d9e87cdf02c76fa868aeeb5c4de48ae7a762964b/圖片.png

at 2023-04-24 09:36, Simon. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64464c55a3c8d40bf99dad06/v/f64b2a9035464d2d35b07105d5d613f1cc2c5f25/image.png

at 2023-04-24 09:37, Simon. said: 初始設定沒有科目表

at 2023-04-24 09:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/17597a401cd69e4661742861052f87e07f0fa58b/-45-18-(主頁)_會計.png

at 2023-04-24 09:39, Simon. said: 見到了

2023-04-24-Chat transcript on hk1.coweasy.com started on Mond-0236.json

at 2023-04-24 09:51, klam. said: 我已有一個公司會計戶口，如果我以同一個用戶戶口開另外一個新的公司戶口，請問怎樣可以做到?

at 2023-04-24 10:01, Support Team said: 新增公司

at 2023-04-24 10:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/521f38184a8654c201e32974abddd8b53fc55218/2023-04-24_18-01-09-CowEasy_多公司平台_-_Google_Chrome.png

at 2023-04-24 10:01, Support Team said: 你是指同一個客戶的帳？

2023-04-24-Chat transcript on hk1.coweasy.com started on Mond-0237.json

at 2023-04-24 09:36, Jenny Pang. said: The current balance sheet setting is without Cash and Bank

at 2023-04-24 09:37, Support Team said: 是指什麼？

at 2023-04-24 09:37, Support Team said: 沒有紀錄科目不會顯示

at 2023-04-24 09:38, Jenny Pang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64464b20a3c8d40bf97341d3/v/09a41cddde11311509901b3c1374e2a955583d00/image.png

at 2023-04-24 09:39, Jenny Pang. said: I mean the chart of account

at 2023-04-24 09:39, Support Team said: 空白模板只有系統必要的科目

at 2023-04-24 09:40, Support Team said: 可選其她模板

at 2023-04-24 09:40, Support Team said: 或匯入科目表

at 2023-04-24 09:40, Support Team said: 或直接在科目表新增

at 2023-04-24 09:41, Jenny Pang. said: okok, thanks a lot

2023-04-25-Chat transcript on hk1.coweasy.com started on Tues-0240.json

at 2023-04-25 03:16, Judy Chan. said: 於初始時漏入了一個銀行帳戶, 請問現在可以怎樣補救呢?

at 2023-04-25 03:19, Support Team said: 分開輸入，在會計人員輸入，debit bank credit retained earnings 如需統一在初始餘額頁面需要，需先刪除所有初始餘額相關收款/付款，才可修改初始餘額

at 2023-04-25 04:21, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/644736efa3c8d40bf9d3fe1b/v/97d218906f697e52574d03ffd63ef341ab69a3e3/image.png

at 2023-04-25 04:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1374e5cef1092fc4b8565162820e6fce33ef4fe2/圖片.png

at 2023-04-25 04:22, Judy Chan. said: 是這樣?

at 2023-04-25 04:25, Judy Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/644736efa3c8d40bf9d3fe1b/v/34b4fac915a59c8df1ea02ee79a594a9761d99d5/image.png

2023-04-25-Chat transcript on hk1.coweasy.com started on Tues-0241.json

at 2023-04-25 07:56, kenny chan. said: 請問如何設定POS捷徑

at 2023-04-25 07:58, Support Team said: 升級模組: Project/Shop

at 2023-04-25 07:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b9e895940ba1018ec3d2887b0225c0fbc844d2fe/2023-04-25_15-57-15-升級模組_-_Google_Chrome.png

at 2023-04-25 07:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e26fb6a62771b1808c3b74562939185abe864f7e/2023-04-25_15-57-27-(主頁)_工程／店铺_-_Google_Chrome.png

at 2023-04-25 07:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86423522fa029091f48626486074f968fc5b2449/2023-04-25_15-57-46-工程／店铺_分析_-_Google_Chrome.png

at 2023-04-25 07:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/73ec0e64764060ea74e87883ce920ce0d0f7ed9f/image.png

at 2023-04-25 08:00, kenny chan. said: 如果我唔升級模組，係咪無捷徑可用?

at 2023-04-25 08:02, Support Team said: 需要升級模組才可設定

at 2023-04-25 08:03, kenny chan. said: 但我依家用緊佢越黎越多，點樣可以整走少少佢

at 2023-04-25 08:03, Support Team said: 你指什麼

at 2023-04-25 08:03, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6447861da3c8d40bf977a46c/v/efd42d4bc92f8de072717405b848cf78898a41cb/image.png

at 2023-04-25 08:04, kenny chan. said: 佢好長好多，阻住左按CASH VISA

at 2023-04-25 08:06, Support Team said: 這裡顯示頭18個產品, 按庫存編號排序

at 2023-04-25 08:07, kenny chan. said: 可否不顥示咁多個?

at 2023-04-25 08:08, Support Team said: 暫時沒有這個設置

at 2023-04-25 08:08, kenny chan. said: 我試用日期仲有，如果我付款買，日期會累積上去嗎?

at 2023-04-25 08:09, Support Team said: 是的, 訂購會在試用結束後開始

at 2023-04-25 08:09, kenny chan. said: 另外想問出單收攄內的備註內容在哪裡修改

at 2023-04-25 08:10, Support Team said: 請參考FAQ 自訂表單:
https://coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-04-25 08:11, Support Team said: FAQ的例子是發票, 修改的單在對映的記錄開始

at 2023-04-25 08:14, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6447861da3c8d40bf977a46c/v/2b4cb0918f0b5a003ced02206926b31766e9b067/image.png

at 2023-04-25 08:14, kenny chan. said: 我沒有發票紀錄選項

2023-04-25-Chat transcript on hk1.coweasy.com started on Tues-0243.json

at 2023-04-25 08:56, Ms. Lum. said: 因為想減少銷售傳票的頁數, 可以將同一個客人當月的全部銷售日期及項目合拼之後出一張發票嗎？（即例如：一張傳票入面有20項銷售日期及项目？）

at 2023-04-25 08:57, Support Team said: 不可以, 每條傳票都會分開出

at 2023-04-25 09:01, Ms. Lum. said: 如果日期改為一個, 只在內容備註不同日期及项目呢？（即只有一個傳票號碼及日期）

at 2023-04-25 09:12, Support Team said: 有另一個方法可以幫到你

at 2023-04-25 09:12, Support Team said: 你可以和我們其他用戶一樣

at 2023-04-25 09:13, Support Team said: 每次銷售也輸入一張發票，但之後例如按每月才出一張銷售月結單給客戶，這樣可以嗎？

at 2023-04-25 09:14, Support Team said: 由於銷售的傳票並不重要，你已出發票給客戶，最重要是相關紀錄已轉入會計收入帳目內

at 2023-04-25 09:18, Ms. Lum. said: 可以每月才出一張銷售月結單給客戶

at 2023-04-25 09:19, Support Team said: 是的，月結單的內容已包含每張發票的編號和金額

at 2023-04-25 09:20, Ms. Lum. said: 如何操作呢？

at 2023-04-25 09:22, Ms. Lum. said: 其實，我現時的模式都是只發客戶月結單收款，發票只是系統入數之用

at 2023-04-25 09:25, Ms. Lum. said: 同一日有多個銷售項目，上傳匯入excel的時候，自動產生不同的發票號碼，如何可以整合回一個發票號碼呢？

at 2023-04-25 09:25, Ms. Lum. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/644790caa3c8d40bf9e2a593/v/b3895a4298cc8f7d253be71bfe5a0848a4495cde/image.png

2023-04-26-Chat transcript on hk1.coweasy.com started on Wedn-0245.json

at 2023-04-26 02:28, Ida Wong. said: Hi. Please advise where can I view the report for Account Receivable? Thanks.

at 2023-04-26 02:29, Support Team said: customer ledger report

at 2023-04-26 02:29, Support Team said: sales aging report

at 2023-04-26 02:29, Support Team said: or general ledger

2023-04-26-Chat transcript on hk1.coweasy.com started on Wedn-0246.json

at 2023-04-26 02:21, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/644883baa3c8d40bf97d4d73/v/a6f67ac8d37b0bc5a64cd1c2a695301b9f19667f/image.png

at 2023-04-26 02:22, kenny chan. said: 請問收攄上如何上公司LOGO及修改公司名不用顥示全名?

at 2023-04-26 02:23, kenny chan. said: 另外收攄只係顥示價錢，有無得顥示收了客幾錢，找回幾錢?

at 2023-04-26 02:23, Support Team said: 修改模板請參考faq：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-04-26 02:24, Support Team said: 在零售紀錄->自訂零售打開designer

at 2023-04-26 02:24, kenny chan. said: 我知係呢到修改模板，但我唔識加入LOGO

at 2023-04-26 02:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e65daf779346028120bd4649b00db8b558f3dc88/2023-04-26_10-24-55-發票_-_Google_Chrome.png

at 2023-04-26 02:28, Support Team said: 收取找續： dictionary->data source->data->invoice info->received, changes

at 2023-04-26 02:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/60397b17cabf2a2e75b3829a91b69a6fb36de6b4/2023-04-26_10-26-27-零售_Online_-_Google_Chrome.png

at 2023-04-26 02:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/07b5f70cee524632746f3a8cb315e06b4d36af0f/2023-04-26_10-27-25-發票_-_Google_Chrome.png

at 2023-04-26 02:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/40dd96985abeb4c6a0983f6e9b463ade74568f15/2023-04-26_10-27-12-發票_-_Google_Chrome.png

at 2023-04-26 02:46, kenny chan. said: 我試試，唔該你

at 2023-04-26 02:47, kenny chan. said: 請問張發票有無得回復最初設定?

at 2023-04-26 02:49, Support Team said: 零售自訂模板這4個上傳預設的是一樣的，如其他沒有上傳過，可在其他3個修改下載

at 2023-04-26 02:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/09505819b4a06997e370ddb1f7571f1f9872a98a/2023-04-26_10-48-35-Transaction_Format_-_Google_Chrome.png

2023-04-26-Chat transcript on hk1.coweasy.com started on Wedn-0247.json

at 2023-04-26 03:35, kenny chan. said: 好多野唔識用

at 2023-04-26 03:35, kenny chan. said: 我一入POS雲售

at 2023-04-26 03:36, kenny chan. said: 客戶果到就出現左，咁咪次次都要DEL左佢先可以做WALK IN客

at 2023-04-26 03:36, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/644898aca3c8d40bf99a5b91/v/f47f5530b34b4def204964d31771d0c3d9db1bf2/image.png

at 2023-04-26 03:37, Support Team said: 客戶按編號排序，自動出第一個

at 2023-04-26 03:38, kenny chan. said: 無得自動變成空白嗎?

at 2023-04-26 03:38, Support Team said: 自動出第一個客戶

at 2023-04-26 03:39, kenny chan. said: 我做門市零售，客買完就走

at 2023-04-26 03:39, kenny chan. said: 可唔可以唔輸入?客戶

at 2023-04-26 03:40, kenny chan. said: 留白可以嗎?

at 2023-04-26 03:40, Support Team said: 不可以

at 2023-04-26 03:40, Support Team said: 系統預設有walk in客戶

at 2023-04-26 03:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3fa39eb61d1dc961e4a8d63406b02e68e31b5d93/2023-04-26_11-40-11-客戶_(CRM)_-_Google_Chrome.png

at 2023-04-26 03:40, Support Team said: 按編號排序，自動出第一個客戶

at 2023-04-26 03:42, kenny chan. said: 我無左，點樣可以SET返出黎

at 2023-04-26 03:42, Support Team said: 在客戶新增

at 2023-04-26 03:42, kenny chan. said: 編號是 : C000

at 2023-04-26 03:42, kenny chan. said: 名稱 : walk in?

at 2023-04-26 03:42, Support Team said: 沒有規定

at 2023-04-26 03:45, kenny chan. said: 另外想問

at 2023-04-26 03:45, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/644898aca3c8d40bf99a5b91/v/c7e32daaeddc9d3d7f3224c74404dc30113de498/image.png

at 2023-04-26 03:45, kenny chan. said: band in 分開左右2格，分別係咩意思?

at 2023-04-26 03:46, kenny chan. said: 唔好意思，問題比較多

at 2023-04-26 03:46, kenny chan. said: 唔識用

at 2023-04-26 03:47, Support Team said: 左是科目，右是說明，在列印顯示

at 2023-04-26 03:54, kenny chan. said: 收到

2023-04-26-Chat transcript on hk1.coweasy.com started on Wedn-0248.json

at 2023-04-26 02:03, Judy Chan. said: 有沒有方法是我只需輸入貨品編號就能尋找到是何時有下單及下單給哪位供應商呢?

at 2023-04-26 02:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d13ab3b9a418b0b5f2a9244c8e84b394ee83f243/2023-04-26_10-05-15-紀錄_採購訂單_-_Google_Chrome.png

at 2023-04-26 02:16, Judy Chan. said: 採購單上, 單價與淨單價的用法是怎樣, 想了解其用處

at 2023-04-26 02:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b366c9ec7d10265347c15e729c99b39514b040c/2023-04-26_10-17-19-採購訂單_-_Google_Chrome.png

2023-04-26-Chat transcript on hk1.coweasy.com started on Wedn-0249.json

at 2023-04-26 04:28, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6448a3c4a3c8d40bf9ba73de/v/0731f472f921c396aa0a1381a7feed00a02b4bd7/image.png

at 2023-04-26 04:28, kenny chan. said: 按左bank in

at 2023-04-26 04:28, kenny chan. said: 我睇返紀綠佢變左bank in 匯豐銀行支票戶口

at 2023-04-26 04:29, kenny chan. said: 點樣改?

at 2023-04-26 04:30, Support Team said: 收款科目：

at 2023-04-26 04:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/87547e388830d7e717186b493e67c81d320c2ef6/2023-04-26_12-29-20-升級模組_-_Google_Chrome.png

at 2023-04-26 04:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c81474b6b5d7892435b837a62456935f996bddc5/2023-04-26_12-29-51-工程／店铺_分析_-_Google_Chrome.png

at 2023-04-26 04:31, kenny chan. said: 我無呢個模組

at 2023-04-26 04:31, kenny chan. said: 係咪無得SET

at 2023-04-26 04:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57dbbeddeb46c58fda63839d753b2877c4c60fd4/2023-04-26_12-31-24-升級模組_-_Google_Chrome.png

at 2023-04-26 04:31, Support Team said: 是的，預設是bank account

at 2023-04-26 04:32, kenny chan. said: 我頭先改左個發票紀錄

at 2023-04-26 04:32, kenny chan. said: 但出單仍然係舊

at 2023-04-26 04:32, kenny chan. said: 我有上傳到

at 2023-04-26 04:33, kenny chan. said: 我應該在收款紀錄到改還是零售紀錄到改

at 2023-04-26 04:33, kenny chan. said: 但我在收款紀錄到改唔到

at 2023-04-26 04:33, Support Team said: 你指什麼？

at 2023-04-26 04:33, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6448a3c4a3c8d40bf9ba73de/v/43609398e023d89fc9dc6e34a9bcd0939fdaaca7/image.png

at 2023-04-26 04:34, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6448a3c4a3c8d40bf9ba73de/v/44fd813ad85c4a9d20321a158e895b1bfac4441e/image.png

at 2023-04-26 04:34, kenny chan. said: 我想修改出單發票

at 2023-04-26 04:35, Support Team said: 零售紀錄->自訂零售

at 2023-04-26 04:36, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6448a3c4a3c8d40bf9ba73de/v/450948128a26d06899cb826169b33ffc25e38eab/image.png

at 2023-04-26 04:36, kenny chan. said: 我頭先都修改左

at 2023-04-26 04:36, kenny chan. said: 紀錄仲有

at 2023-04-26 04:37, kenny chan. said: 但在POS出單就仍然係舊果個

at 2023-04-26 04:37, Support Team said: 舊果個是什麼？

at 2023-04-26 04:37, kenny chan. said: 修改前果個版本

at 2023-04-26 04:38, kenny chan. said: 仍是這個版本

at 2023-04-26 04:38, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6448a3c4a3c8d40bf9ba73de/v/03ba56731e52fb539ee5e63b8e16f8d1161acab5/image.png

at 2023-04-26 04:39, Support Team said: 你指模板？

at 2023-04-26 04:39, kenny chan. said: 我指內容

at 2023-04-26 04:39, kenny chan. said: 我想修改內容

at 2023-04-26 04:39, Support Team said: 修改了什麼內容

at 2023-04-26 04:40, Support Team said: 在哪裡修改

at 2023-04-26 04:40, kenny chan. said: 我跟你的做法修改了內容，但修改完出單仍是無修改過

at 2023-04-26 04:40, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6448a3c4a3c8d40bf9ba73de/v/62ace403d23f226e4e9f27824a932480a04c26d8/image.png

at 2023-04-26 04:40, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6448a3c4a3c8d40bf9ba73de/v/a21cf47862268cdc4001f8e67c34dee5e5e3cdb9/image.png

at 2023-04-26 04:41, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6448a3c4a3c8d40bf9ba73de/v/d1757191a32949d42095414804ad1bc3ac885262/image.png

at 2023-04-26 04:41, Support Team said: 零售介面出單，只使用第一個模板

at 2023-04-26 04:41, Support Team said: 如需使用其他3個模板，需在自訂零售頁面列印

at 2023-04-26 04:42, Support Team said: 因為零售功能是簡化了的介面，只顯示1個列印按鈕

at 2023-04-26 04:44, kenny chan. said: 原來係咁

at 2023-04-26 04:44, kenny chan. said: 唔怪得

at 2023-04-26 04:44, kenny chan. said: OK了。

at 2023-04-26 04:45, kenny chan. said: 另外我想問我在採購單(收貨)

at 2023-04-26 04:45, kenny chan. said: 直接輸入

at 2023-04-26 04:47, kenny chan. said: 輸了產品，例如playstation主機５件單價 1000

at 2023-04-26 04:47, kenny chan. said: 即是我買貨的成本價每部機1000元

at 2023-04-26 04:49, kenny chan. said: 但我想輸入埋零售價1200元可以嗎?

at 2023-04-26 04:49, kenny chan. said: 我找不到

at 2023-04-26 04:49, Support Team said: 庫存資料

at 2023-04-26 04:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/45207f483e5a3d0a7a6a93335319fce5d1943d25/2023-04-26_12-49-42-庫存_-_Google_Chrome.png

at 2023-04-26 04:50, Support Team said: 零售單價和採購單無關

at 2023-04-26 04:51, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6448a3c4a3c8d40bf9ba73de/v/1aa7ac6055995c3df8e86465a1f72a9d895d4f11/image.png

at 2023-04-26 04:52, kenny chan. said: 批發單價是我賣出去的批發價還是我買入的價錢?

at 2023-04-26 04:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9666798ce683df30f61f5bbcd5bf19b56834d7e/2023-04-26_12-52-37-庫存_-_Google_Chrome.png

at 2023-04-26 04:52, Support Team said: 採購價

at 2023-04-26 04:52, kenny chan. said: 但我在採購單已輸入了產品入貨價錢，但在這裡找不到

at 2023-04-26 04:53, Support Team said: 批發單價預設在發票介面使用

at 2023-04-26 04:53, Support Team said: 零售單價預設在零售介面使用

at 2023-04-26 04:53, kenny chan. said: 但採購價是0? 我在採購單時已輸入了一次

at 2023-04-26 04:54, Support Team said: 庫存資料單價是預設單價，可以不入，輸入了會在相關頁面使用

at 2023-04-26 04:55, Support Team said: 庫存資料如輸入了採購單價，在輸入採購單時，選庫存會自動填採購單價

at 2023-04-26 04:55, Support Team said: 採購單的單價是實際的價格，不會更改庫存資料單價

at 2023-04-26 04:56, kenny chan. said: 但我遇到問題是

at 2023-04-26 04:57, kenny chan. said: 我想平少少畀個客，但我在POS介面睇唔到我成本價

at 2023-04-26 04:57, kenny chan. said: 我應該點樣好快咁查到成本價

at 2023-04-26 04:58, Support Team said: 零售只顯示銷售單價：

at 2023-04-26 04:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ef1d5109308b034101fa6ee74c8ecf42a7f2be1/2023-04-26_12-57-46-庫存_-_Google_Chrome.png

at 2023-04-26 04:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aac8a730f12a2e78986b74d182a02d83e4a94ccd/2023-04-26_12-58-15-零售_Online_-_Google_Chrome.png

at 2023-04-26 04:59, Support Team said: 如不使用批發發票功能，可在批發單價輸入

at 2023-04-26 05:02, kenny chan. said: 但我可能下次羅貨唔同左價

at 2023-04-26 05:02, Support Team said: 這樣只可查看報表

at 2023-04-26 05:02, kenny chan. said: 系統在哪裡可以睇到平均價?

at 2023-04-26 05:03, Support Team said: 庫存流量報表或盤點報表

at 2023-04-26 05:18, kenny chan. said: 在零售頁面我沒有見到有批發單價

at 2023-04-26 05:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/76e6bdc66eaceed127e29160cbdd78cbf6c485ac/2023-04-26_13-19-32-庫存_-_Google_Chrome.png

at 2023-04-26 05:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a6fab6da4375c2f70d9fdcce72f7090324737ebd/2023-04-26_13-19-43-零售_Online_-_Google_Chrome.png

at 2023-04-26 05:27, kenny chan. said: 我賣一個彥品，想將產品機身編號出單時印埋張單到，可以做到嗎?

at 2023-04-26 05:27, kenny chan. said: 產品

at 2023-04-26 05:29, Support Team said: 需在規格/備註輸入

2023-04-26-Chat transcript on hk1.coweasy.com started on Wedn-0250.json

at 2023-04-26 06:57, Ms. Lum. said: Hi，同一日有多個銷售項目，上傳匯入excel的時候，自動產生不同的發票號碼，如何可以整合回一個發票號碼呢？

at 2023-04-26 06:58, Ms. Lum. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6448c93ca3c8d40bf9019627/v/75e71007cf1bcc27e9558558f1bac8f4b9ecbd55/image.png

at 2023-04-26 07:06, Support Team said: 發票匯入不會自動產生發票編號

at 2023-04-26 07:06, Support Team said: 用戶需自行輸入發票編號

2023-04-26-Chat transcript on hk1.coweasy.com started on Wedn-0251.json

at 2023-04-26 09:48, kenny chan. said: 我庫存有好多貨

at 2023-04-26 09:48, kenny chan. said: 可否一次過改建議零售價?

at 2023-04-26 09:49, Support Team said: 匯入匯入

at 2023-04-26 09:49, Support Team said: 在excel改

at 2023-04-26 09:52, kenny chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6448f2d0a3c8d40bf99e34a5/v/47e11271ead31d0f8f78834e9e2ca0962f2762b0/image.png

at 2023-04-26 09:53, kenny chan. said: 但我搜索第二個產品頭先果個就無左

at 2023-04-26 09:53, kenny chan. said: 點一次過選擇匯出EXEL

at 2023-04-26 09:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/567d4e1f28f5d66ae236ba4d8111281539bdbf2c/2023-04-26_17-54-57-庫存_-_Google_Chrome.png

2023-04-27-Chat transcript on hk1.coweasy.com started on Thur-0254.json

at 2023-04-27 08:23, Ms. Lum. said: 請問為何（SalesMovementReport) 裏面的紀錄號碼 (highlighed 紅色及藍色部分)沒有跟相對的發票號碼同步配對正確的呢?

at 2023-04-27 08:23, Ms. Lum. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/644a30baa3c8d40bf94c5307/v/437efae08c738d9c1544c6675e8171f7219c8039/SalesMovementReport_ST.xls

at 2023-04-27 08:25, Support Team said: 收款頁面截圖看看

at 2023-04-27 08:25, Ms. Lum. said: 收款的動作應該正確吧？

at 2023-04-27 08:27, Ms. Lum. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/644a30baa3c8d40bf94c5307/v/e4ca00138cfd0a7c04337092b79cd96ca51c6657/image.png

at 2023-04-27 08:27, Support Team said: 收款輸入頁面

at 2023-04-27 08:34, Ms. Lum. said: 邊度? 呢個客全部收款完成喇喎?

at 2023-04-27 08:34, Support Team said: 其中一張的輸入頁面

at 2023-04-27 08:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/65cffe2418388c5eff45807f863db06ffb12d5c8/2023-04-27_16-34-50-SalesMovementReport_ST.xls_-_Google_Sheets_-_Googl.png

at 2023-04-27 08:36, Ms. Lum. said: 研究紧係邊度搵返出嚟:disappointed_relieved:

at 2023-04-27 08:36, Support Team said: report 和紀錄都可以打開

at 2023-04-27 08:37, Ms. Lum. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/644a30baa3c8d40bf94c5307/v/210624b65ae8f067a22a77a85883fa29da16a4b4/image.png

at 2023-04-27 08:38, Support Team said: 收款輸入應該沒有問題

at 2023-04-27 08:38, Support Team said: 再看看傳票

at 2023-04-27 08:38, Ms. Lum. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/644a30baa3c8d40bf94c5307/v/7209775be52b92513c7f7fad614d461e6f0322b2/image.png

at 2023-04-27 08:39, Support Team said: 應該是報表顯示問題

at 2023-04-27 08:39, Ms. Lum. said: 咁呢個問題有冇得解決？我咪唔可以用呢個報表發畀人囉？

at 2023-04-27 08:41, Ms. Lum. said: 現時還有邊個類同嘅報表可以代替媽吗？

at 2023-04-27 08:45, Support Team said: 試試收款紀錄 -> 自訂收據

at 2023-04-27 08:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c537870246155c3a5fa07f83b4464eb8a7cc4957/2023-04-27_16-45-23-自訂收據_-_Google_Chrome.png

at 2023-04-27 08:49, Ms. Lum. said: 我打算用excel匯入其他的收款項目，請問藍色嗰行係咪必須要按檔案的格式自己輸入的？還有，餘款通知書編號有什麼作用的？可否刪除？

at 2023-04-27 08:49, Ms. Lum. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/644a30baa3c8d40bf94c5307/v/5cf05fd6868d042664bfc08eb4fa3a4b687ca1aa/image.png

at 2023-04-27 08:51, Support Team said: 這行是收款科目：

at 2023-04-27 08:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2c39b4207355edb6269c252fe7385816d02f36a8/2023-04-27_16-51-09-收款（客戶）_-_Google_Chrome.png

at 2023-04-27 08:52, Support Team said: 綠色的（CDE）不輸入，輸入藍色（IJ-M）

at 2023-04-27 08:53, Support Team said: CreditNote No. 可不輸入，只用於列印

at 2023-04-27 08:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7a64576d1b28c500248e66a94ca3ddf60cf98ac7/2023-04-27_16-53-06-收款（客戶）_-_Google_Chrome.png

at 2023-04-27 08:57, Ms. Lum. said: 綠色的（CDE）不輸入，輸入藍色（IJ-M）=>系統會自動識別到客戶號碼及發票號碼嗎?

at 2023-04-27 08:58, Support Team said: 這幾行

at 2023-04-27 08:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ac7e3c04d7da6e6b126a20ef92cf235b7890db7/image.png

at 2023-04-27 08:58, Support Team said: 對應這部分

at 2023-04-27 08:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3e4e65f82c84409aab371a3cecdd036706f8aceb/image.png

at 2023-04-27 08:59, Support Team said: 這行

at 2023-04-27 08:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/437d9b21e5f253faae45b15d314b951662138bdb/image.png

at 2023-04-27 08:59, Support Team said: 對應這部分

at 2023-04-27 08:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5ac2a64ae0a81fa245a67473e5e00956ad5c9491/image.png

at 2023-04-27 09:01, Ms. Lum. said: 哦，我明你意思了

at 2023-04-27 09:01, Ms. Lum. said: 公司沒有logo的，收據上default嘅logo位置可否隱藏/刪除的?

at 2023-04-27 09:03, Support Team said: 可以

at 2023-04-27 09:03, Support Team said: 修改模板：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-04-27 09:03, Support Team said: 或者在公司資料，上傳一個空白的圖片

at 2023-04-27 09:21, Support Team said: 另外，也可建議，和我們其他用戶一樣，可提供表格優化修改服務，每張1800，日後這張表格小修小改，不另收費，你可以考慮下

2023-04-27-Chat transcript on www.coweasy.com started on Thur-0252.json

at 2023-04-27 02:36, Judy Chan. said: 於初始時, 我入多了兩筆應收帳, 因客戶之前已付款, 那現在可以怎樣處理?

at 2023-04-27 02:37, Support Team said: 是什麼有問題？

at 2023-04-27 02:37, Support Team said: 初始餘額入錯了？

at 2023-04-27 02:40, Judy Chan. said: 有兩個客戶的應收帳原來已收款, 但輸入初始時, 以為未付款, 所以將其輸入應收數了, 之後發現客戶其實已付款, 所以初始不應有此筆應收. 如果我不消除這這條數, 那糸統會一直顥示客戶尚欠貨款.

at 2023-04-27 02:41, Judy Chan. said: 所以想請教我可以怎樣消除這兩筆數呢?

at 2023-04-27 02:41, Support Team said: 修改初始餘額，刪除這2條

at 2023-04-27 02:44, Judy Chan. said: 我的初始是3月1日開始的, 現在已4月中, 銀行已入了很多收款付款項目, 改不了初始

at 2023-04-27 02:47, Support Team said: 在收款輸入，日期選和初始餘額日期一樣，收款科目選retained earnings 也在說明寫下是什麼情況

2023-04-28-Chat transcript on hk1.coweasy.com started on Frid-0256.json

at 2023-04-28 03:52, Ms. Lum. said: 如果是銷售項目，先出發票再收款，如果非銷售項目，如政府補貼及銀行利息等其他收入，没有發票的，請問應該如何建立收款呢？

at 2023-04-28 03:53, Support Team said: 在會計模組輸入

at 2023-04-28 03:54, Support Team said: 銀行月結單輸入或者會計人員輸入都可以

at 2023-04-28 03:57, Ms. Lum. said: 在這兩個地方都是只用直接輸入收款的，對不對？

at 2023-04-28 03:59, Support Team said: 所有傳票都可以在會計人員輸入這裡入和銀行/現金相關的都可以銀行月結單輸入這裡入

at 2023-04-28 04:06, Ms. Lum. said: 咁其實在紅色模組及綠色模組兩個不同介面輸入數據，具體上有什麼不同呢？

at 2023-04-28 04:07, Support Team said: 紅色模組及綠色模組是指什麼

at 2023-04-28 04:08, Ms. Lum. said: 銷售/採購/薪酬及支出 vs 會計

at 2023-04-28 04:09, Ms. Lum. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/644b428aa3c8d40bf9fd983c/v/35e9e6133ec8060f521a7d3c55eff53499f2517b/image.png

at 2023-04-28 04:10, Support Team said: 銀行月結單輸入或者會計人員輸入都只直接輸入傳票

at 2023-04-28 04:10, Support Team said: 會計輸入的資料較少, 可更快地入賬, 但可查看的報表也較少

at 2023-04-28 04:11, Support Team said: 銷售/採購/支出入 accrual basis，可以根據客戶/供應商/提供商分subledger

at 2023-04-28 04:11, Support Team said: 輸入較多資料，也較多報表

at 2023-04-28 04:17, Ms. Lum. said: 另外，做支出及付款的時候，先建立支出傳票然後做付款，如果該支出費用是先由儲蓄戶口轉去支票戶口，然後再支付收款人的，這樣該如何建立傳票及付款呢？

at 2023-04-28 04:24, Ms. Lum. said: 還有，在同一張支付傳票上，可以建立當月的全部支出項目嗎？（包括其中一部分是員工代付，然後公司再支付給員工的---》這個流程該如何建立呢？）

at 2023-04-28 04:27, Support Team said: 員工代付需分開輸入，需在備註註明支票編號

at 2023-04-28 04:31, Ms. Lum. said: 另外，做支出及付款的時候，先建立支出傳票然後做付款，如果該支出費用是先由儲蓄戶口轉去支票戶口，然後再支付收款人的，這樣該如何建立傳票及付款呢？=》請問這個具體如何建立呢？

at 2023-04-28 04:32, Support Team said: 分別輸入支出，轉帳和付款3條交易

at 2023-04-28 04:34, Ms. Lum. said: 可以在同一張支出傳票建立3個交易嗎？

at 2023-04-28 04:37, Support Team said: 需在會計人員輸入直接入 debit credit，而且支出，轉帳和付款的日期都要是同一日

at 2023-04-28 06:36, Ms. Lum. said: 請問這樣輸入是否正確? 是否就是這樣的三條?

at 2023-04-28 06:36, Ms. Lum. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/644b428aa3c8d40bf9fd983c/v/fe395e59286609610f7d021e04aea2d66240a11a/image.png

at 2023-04-28 06:38, Support Team said: 不是

at 2023-04-28 06:39, Support Team said: 如不清楚debit credit概念，建議在支出模組做支出和收款，再在銀行月結單入轉帳

2023-04-28-Chat transcript on www.coweasy.com started on Frid-0257.json

at 2023-04-28 07:15, Profoundity Management Consultants Ltd. said: 如何輸入發票項目

at 2023-04-28 07:18, Support Team said: 發票資料至少輸入日期，編號和客戶明細至少輸入一項庫存，或者金額

at 2023-04-28 07:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fdcd9768943c4220e25245e7947a1bb5be46193e/2023-04-28_15-17-52-銷售（出貨）_-_Google_Chrome.png

2023-05-02-Chat transcript on hk1.coweasy.com started on Tues-0258.json

at 2023-05-02 02:43, Simon said: 早晨, 我國內同事用CowEasy很不穩定, 一時能登入, 一時無法登入, 是否有微信客服可詢問?

at 2023-05-02 02:48, Support Team said: 不能登入是提示什麼

at 2023-05-02 02:48, Support Team said: 還是網頁也開不到

at 2023-05-02 02:54, Simon said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645077d0a3c8d40bf90ee7b3/v/92e391c21b87ba3b8573b341c959a0cbb03cf236/d9087e81-f3ce-44bf-897d-918f77783f60.jpg

2023-05-02-Chat transcript on hk1.coweasy.com started on Tues-0259.json

at 2023-05-02 03:32, Simon. said: 早晨, 我國內同事用CowEasy很不穩定, 一時能登入, 一時無法登入, 是否有微信客服可詢問?

at 2023-05-02 03:32, Simon. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645083a0a3c8d40bf94b2afb/v/0aacd52673e424fa7c781133fd0728ee69af16a1/d9087e81-f3ce-44bf-897d-918f77783f60.jpg

at 2023-05-02 03:33, Support Team said: 試試這裡入不入到：
https://h001.coweasy.com

at 2023-05-02 03:38, Simon. said: 是否國內用這網頁? (深圳用)

at 2023-05-02 03:39, Support Team said: 都是同一個，先試試連不連到

at 2023-05-02 03:41, Simon. said: 我等同事試試先

2023-05-02-Chat transcript on hk1.coweasy.com started on Tues-0260.json

at 2023-05-02 04:13, Ida Wong. said: Hi, When create (direct input) quotation, how to define the product as Stock or Non Stock?

at 2023-05-02 04:14, Support Team said: stock

at 2023-05-02 04:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e0bea88148163099e7f19d16a60357806de82209/2023-05-02_12-14-00-報價單_-_Google_Chrome.png

at 2023-05-02 04:14, Support Team said: non-stock:

at 2023-05-02 04:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7954a6320b69b3395a51dad56ecbd0c565521b01/2023-05-02_12-14-18-報價單_-_Google_Chrome.png

2023-05-02-Chat transcript on hk1.coweasy.com started on Tues-0262.json

at 2023-05-02 08:27, Ida Wong. said: Hi. Where can I input Serial Number when I purchase a product?

at 2023-05-02 08:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ed6b3036e8222444d7dcbf5aad9c8e42042f5e73/2023-05-02_16-28-49-Purchase_(Suppliers)_-_Google_Chrome.png

at 2023-05-02 08:32, Ida Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6450c571a3c8d40bf919cccf/v/b78520ba5264c47423e8468c1f56d3bc9dd0e2be/SN.docx

at 2023-05-02 08:32, Ida Wong. said: cannot find SN

at 2023-05-02 08:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cac8c2541d15b81f316ba1313c74dee3613d8a9a/2023-05-02_16-33-40-Purchase_(Suppliers)_-_Google_Chrome.png

at 2023-05-02 08:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/815a4dd10cab8ec40fac942d66ab4b4117c8ce22/2023-05-02_16-33-54-Purchase_(Suppliers)_-_Google_Chrome.png

at 2023-05-02 08:39, Ida Wong. said: Which one means Serial Number?

at 2023-05-02 08:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a42450a3341697221ee2c8213182287635d30cab/2023-05-02_16-40-23-Purchase_(Suppliers)_-_Google_Chrome.png

at 2023-05-02 08:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/01869d84d0ecb4ea1a6bfac7ae7a8b0da35d08dd/2023-05-02_16-40-32-Purchase_(Suppliers)_-_Google_Chrome.png

at 2023-05-02 08:42, Ida Wong. said: What are the meanings of C.Q, O.I, O.O, A.Q?

at 2023-05-02 08:43, Support Team said: current qty ordered qty (in) ordered qty (out) available qty

2023-05-02-Chat transcript on www.coweasy.com started on Tues-0261.json

at 2023-05-02 05:25, Profoundity Management Consultants Ltd. said: INVOICE NO. P230001RC 系統話發票號已有, 不可儲存, 但此發票在記錄中沒有

at 2023-05-02 05:26, Profoundity Management Consultants Ltd. said: /

at 2023-05-02 05:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ec9296012846c6ae9728be8457b202323c67a2fb/2023-05-02_13-26-37-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-05-02 05:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8f02ab2388c1689328fc70d39fbf89f64401574c/2023-05-02_13-26-46-記錄匯總_-_Google_Chrome.png

at 2023-05-02 05:27, Support Team said: 這裡搜尋

at 2023-05-02 05:27, Support Team said: 你可以去報表專區，紀錄匯總查看

2023-05-03-Chat transcript on hk1.coweasy.com started on Wedn-0263.json

at 2023-05-03 02:54, Simon. said: 試試這裡入不入到：
https://h001.coweasy.com

at 2023-05-03 02:54, Simon. said: 深圳同事試了, 一樣不穩定

at 2023-05-03 02:57, Simon. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6451cb28a3c8d40bf9917184/v/35fc198e5df31ffe2e68e31055273855f18daea9/389367da-a319-43bd-b8d0-6725511cfbde.jpg

at 2023-05-03 02:58, Simon. said: 一時能登錄網站, 一時不能

at 2023-05-03 03:01, Support Team said: 連不到時，打開windows CMD，運行並截圖，我們需轉交給hosting那邊檢查： tracert hk1.coweasy.com

2023-05-03-Chat transcript on hk1.coweasy.com started on Wedn-0264.json

at 2023-05-03 06:58, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645205f0a3c8d40bf91c4a0e/v/7c406941e27332620f871889ce9237d08746ce4a/image.png

at 2023-05-03 06:58, Raymond Chan. said: 請問general entry note 前後description 有字數限制的嗎？

at 2023-05-03 06:59, Raymond Chan. said: The investment property is situated in Hong Kong. The fair value of investment property, including both land and building components of the company was estimated to be HK$2,544,000 as at 31 March 2022. It has been arrived at by reference to information of Hong Kong Rating and Valuation Department of the ratable value in year assessment 2021/2022, HK$127,200, assumed that is 5% of the fair value. The measurement of investment property is using the cost model. Depreciation commences upon the date of acquiring the property. The investment property is leased to third parties under operating leases, the rental income during the year is HK$124,000 (2021: HK$124,000). As at 31 March 2022, the investment property with a carrying value of HK$5,115,410 (2020: HK$5,115,410) was pledged to secure general banking facilities granted to the company.

at 2023-05-03 06:59, Raymond Chan. said: 我input上面呢段字一直無法保存

at 2023-05-03 07:01, Support Team said: 應該限500個characters

at 2023-05-03 07:02, Raymond Chan. said: 需要整一個咁的note

at 2023-05-03 07:02, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645205f0a3c8d40bf91c4a0e/v/c315dfade6e26c9e2f02bb62b35b1aa05e9a0eef/image.png

2023-05-05-Chat transcript on coweasy.com started on Friday, -0266.json

at 2023-05-05 07:44, V1683170508612985 said: 想問下假設我訂閱企業雲(批發)一個用戶, 可否在不同電腦上登入該ac使用?

at 2023-05-05 07:45, Support Team said: 只可同時1個登入

at 2023-05-05 07:45, Support Team said: 需登出才可在其他電腦登入

at 2023-05-05 07:51, V1683170508612985 said: 好的, 另外想問問Data 儲存上限是多少? 另外財務報表的樣式有沒有template參考?謝謝

at 2023-05-05 07:52, Support Team said: 單據沒有上限

at 2023-05-05 07:52, Support Team said: 可註冊免費試用輸入單據查看報表

at 2023-05-05 07:53, V1683170508612985 said: 其他資料都沒有上限嗎?

at 2023-05-05 07:53, Support Team said: 是的

2023-05-05-Chat transcript on hk1.coweasy.com started on Frid-0265.json

at 2023-05-05 03:55, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64547d98a3c8d40bf9a42e6c/v/32cb226e79d3a90cf3375b48bd1ab2f4bcc13e75/image.png

at 2023-05-05 03:55, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64547d98a3c8d40bf9a42e6c/v/b87e54b7306a11ed4064a33d9d2dd80f94b7cbd1/image.png

at 2023-05-05 03:56, Raymond Chan. said: 一般佣金率2%畫一計算

at 2023-05-05 03:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db6658469e62dc83ff20da5f690af3a001b9fcbe/2023-05-05_11-57-11-銷售員佣金報表_-_Google_Chrome.png

at 2023-05-05 03:57, Raymond Chan. said: hello，佣金報表好似有問題，個別客戶4%

at 2023-05-05 03:58, Support Team said: 搜尋頁面需選這項才以個別計算

at 2023-05-05 04:01, Raymond Chan. said: 但係我tick左呢個，報表就只出個別客戶佣金嗎？

at 2023-05-05 04:01, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64547d98a3c8d40bf9a42e6c/v/9a53d550f3859967d6122016b541abf2f5d1c7aa/image.png

at 2023-05-05 04:01, Support Team said: 是的

at 2023-05-05 04:03, Raymond Chan. said: 問題係：我唔tick的時候，成分報表包括做個別客戶；tick完後只出個別客戶。咁sales佣金咪double count左個別客戶？

at 2023-05-05 04:13, Support Team said: 這個功能應該是用戶報價做的，當時用戶的需求應該是，原本的一般佣金是所有客戶單據都計算的基本佣金，個別客戶佣金是bounus會在計算一次

at 2023-05-05 04:14, Raymond Chan. said: 哦哦，收到了，謝謝你

2023-05-05-Chat transcript on hk1.coweasy.com started on Frid-0268.json

at 2023-05-05 09:05, Victor Lau. said: 想問下庫存點入數量?

at 2023-05-05 09:19, Support Team said: 現有公司新開始用系統，在初始餘額可輸入上年庫存結餘數量，之後每次入貨直接在採購（入貨）輸入如是新公司不需要初始餘額，每次入貨直接在採購（入貨）輸入

2023-05-08-Chat transcript on hk1.coweasy.com started on Mond-0269.json

at 2023-05-08 03:38, Cheng Vincent said: Hi Janet, my client Profit On Ltd has just added 3 more users right and paid already. Do our company entitle to 30% rebate on these 3 additional subscriptions fees? Pls advise.

at 2023-05-08 03:43, Support Team said: 請提供發票編號

2023-05-08-Chat transcript on www.coweasy.com started on Mond-0270.json

at 2023-05-08 06:44, Profoundity Management Consultants Ltd. said: 公司銀行帳 OPEN BALANCE , 如何輸入?

at 2023-05-08 06:46, Support Team said: 所有科目的opening balance都在這裡輸入，或者在會計輸入直接入 debit credit

at 2023-05-08 06:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/98b226f874d30a94e9dbf136aec90ca53c0a660a/2023-05-08_14-45-36-Dashboard_-_Google_Chrome.png

at 2023-05-08 06:50, Profoundity Management Consultants Ltd. said: 今年1月份帳, 收入及支出已輸入, 為何在報表銀行對帳, 只出現 ERROR

at 2023-05-08 06:57, Support Team said: 出現什麼 error，請截圖

at 2023-05-08 06:59, Profoundity Management Consultants Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64588f3aa3c8d40bf9aa21b8/v/3f5604e00d465647d96f6df740652d572f1a2393/Doc1.docx

at 2023-05-08 07:00, Profoundity Management Consultants Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64588f3aa3c8d40bf9aa21b8/v/ca24af68712a242d1ad56555e239a955ebf86f4d/Doc1.docx

at 2023-05-08 07:00, Profoundity Management Consultants Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64588f3aa3c8d40bf9aa21b8/v/f13e73ca21a9d019ea3f514425baf08dd357752d/Doc1.docx

at 2023-05-08 07:10, Support Team said: 搜尋頁面這頁也截圖看看

at 2023-05-08 07:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4cc27addacfa0a5be46fcb832ab2780b71675e25/2023-05-08_15-10-25-銀行對賬單_-_Google_Chrome.png

at 2023-05-08 08:05, Profoundity Management Consultants Ltd. said: 銀行對帳單上沒有可選擇科目欄

at 2023-05-08 08:07, Profoundity Management Consultants Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64588f3aa3c8d40bf9aa21b8/v/cbc20d4a587c57e216c53fef4ab0802a4f30f042/Doc1.docx

at 2023-05-08 08:08, Support Team said: 只可查看銀行科目

at 2023-05-08 08:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c68d7eae420485ba57062188b3a0b65841b02a6/2023-05-08_16-07-59-科目列表_-_Google_Chrome.png

at 2023-05-08 08:14, Profoundity Management Consultants Ltd. said: 銀行科目在那兒

at 2023-05-08 08:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f0e445b112ed2c709f6bb481c20dfbdb38989325/-45-18-(主頁)_會計.png

at 2023-05-08 09:23, Profoundity Management Consultants Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64588f3aa3c8d40bf9aa21b8/v/70ae3034ebcb4b3ee601d542631c88759b903c9c/Doc1.docx

at 2023-05-08 09:25, Profoundity Management Consultants Ltd. said: 已在EXCEL 匯入項目, 匯入後儲存有問題?

at 2023-05-08 09:26, Profoundity Management Consultants Ltd. said: 在那裡輸入編號

at 2023-05-08 09:26, Support Team said: 這頁匯入，有什麼問題

at 2023-05-08 09:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/133f62f50791f557da53ed3e1d787445b27f385e/2023-05-08_17-25-48-Insert_Data_-_Google_Chrome.png

at 2023-05-08 09:26, Profoundity Management Consultants Ltd. said: 已做

at 2023-05-08 09:27, Support Team said: 匯入有什麼問題？

at 2023-05-08 09:27, Profoundity Management Consultants Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64588f3aa3c8d40bf9aa21b8/v/524635424a44c70ec9b2894364ce1383d426d0cd/account_(15).xls

at 2023-05-08 09:27, Profoundity Management Consultants Ltd. said: 已匯入

at 2023-05-08 09:28, Support Team said: 匯入沒有問題？

at 2023-05-08 09:28, Profoundity Management Consultants Ltd. said: 是

at 2023-05-08 09:28, Support Team said: 是什麼操作有問題？

at 2023-05-08 09:28, Profoundity Management Consultants Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64588f3aa3c8d40bf9aa21b8/v/78c20ad5bdb58b9a2338da75a1bd17fd68193545/Doc1.docx

at 2023-05-08 09:29, Support Team said: 什麼操作

at 2023-05-08 09:30, Profoundity Management Consultants Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64588f3aa3c8d40bf9aa21b8/v/ba6ba2f6f776dccbded899b9afcae3dbb6c5c391/Doc1.docx

at 2023-05-08 09:31, Profoundity Management Consultants Ltd. said: 銀行對帳單, 沒有戶口旗選擇

at 2023-05-08 09:31, Support Team said: 做什麼操作出現提示？

at 2023-05-08 09:31, Profoundity Management Consultants Ltd. said: 仍是ERROR

at 2023-05-08 09:32, Profoundity Management Consultants Ltd. said: 不能查銀行報表

at 2023-05-08 09:33, Support Team said: 按什麼出現：

at 2023-05-08 09:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/69ddf67dec4caec9064e9bae2dcc0f74240b06e7/圖片.png

at 2023-05-08 09:33, Profoundity Management Consultants Ltd. said: 銀行對帳單科目不能選擇

at 2023-05-08 09:34, Support Team said: 按什麼出現：

at 2023-05-08 09:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7327133f408770ab6dfe3af782bf618ade66e48a/圖片.png

at 2023-05-08 09:36, Profoundity Management Consultants Ltd. said: 表儲存

at 2023-05-08 09:37, Profoundity Management Consultants Ltd. said: 按藍色儲存字

at 2023-05-08 09:39, Support Team said: 直接按儲存？

at 2023-05-08 09:39, Profoundity Management Consultants Ltd. said: 已在EXCEL 匯入, 為何按儲存,

at 2023-05-08 09:39, Profoundity Management Consultants Ltd. said: 如何直接儲存

at 2023-05-08 09:39, Support Team said: 匯入鮮食成功就匯入是匯入成功，不需要按儲存

at 2023-05-08 09:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e9b63b8076d3e01666f01896835c37ac653d63b9/圖片.png

at 2023-05-08 09:40, Support Team said: 科目性質：銀行

at 2023-05-08 09:41, Support Team said: 銀行對帳單只顯示銀行科目

at 2023-05-08 09:42, Profoundity Management Consultants Ltd. said: PLEASE SEND ALL EXAMPLE

at 2023-05-08 09:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/866709c2597d6cacb4a1f2d25d9c9854ab55850f/圖片.png

2023-05-09-Chat transcript on galaxy.coweasy.com started on T-0271.json

at 2023-05-09 02:36, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6459b138a3c8d40bf9b65c44/v/aa40342cd327452d2dd5bf2562d294e5670e42cd/image.png

at 2023-05-09 02:36, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6459b138a3c8d40bf9b65c44/v/41f04a002038d0deef8075bc15b906e449e4eabc/image.png

at 2023-05-09 02:36, Admin. said: 你好, 我司已付款及已電郵

at 2023-05-09 02:46, Admin. said: 剛才新加用戶,但不成功, 請問為何會有這情況

at 2023-05-09 02:46, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6459b138a3c8d40bf9b65c44/v/e7ab07e81a22e411dce1d9fbcae72c2fac749f2b/image.png

at 2023-05-09 02:47, Support Team said: 已登記過這個電郵

at 2023-05-09 02:48, Admin. said: 原本的名單是沒有此電郵的

at 2023-05-09 02:48, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6459b138a3c8d40bf9b65c44/v/6f088e45dd1b68929b275236b8d71616a524e61b/image.png

at 2023-05-09 02:48, Support Team said: 應該是其他公司或試用登記了，可在登入頁面按忘記密碼再會登入密碼

at 2023-05-09 02:50, Support Team said: 或者用這個電郵地址發送電郵到 support@coweasy.com 申請刪除帳戶，我們需確認用戶身份才可刪除

2023-05-09-Chat transcript on hk1.coweasy.com started on Tues-0272.json

at 2023-05-09 04:43, Ida Wong. said: Please advise the most efficient way to set all stocks to zero. Thanks.

at 2023-05-09 04:46, Support Team said: 只可做庫存調整轉出，在excel輸入後匯入，每個庫存的數量都入現有數

2023-05-09-Chat transcript on hk1.coweasy.com started on Tues-0273.json

at 2023-05-09 06:48, Ida Wong. said: Where to input "deposit"?

at 2023-05-09 06:48, Support Team said: 什麼 deposit

at 2023-05-09 06:49, Ida Wong. said: Under "Sales Report", I can find a report call "Deposit status". Where is this information from?

at 2023-05-09 06:50, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit

2023-05-10-Chat transcript on hk1.coweasy.com started on Wedn-0274.json

at 2023-05-10 06:33, Raymond Chan. said: 你好，請問audit report 的balance sheet and PL改了template font嗎？

at 2023-05-10 06:33, Raymond Chan. said: 剛做的report，字體及大小同report其餘部分明顯不同了

at 2023-05-10 06:36, Raymond Chan. said: 另外，想提議下，general entry

at 2023-05-10 06:36, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645b39d1a3c8d40bf942083d/v/edc148ce596e0c232f605de6920a1cec7eec9f48/image.png

at 2023-05-10 06:36, Raymond Chan. said: note

at 2023-05-10 06:37, Raymond Chan. said: 前後描述可否轉為好似text only的富文本，有時候想入page breaker

at 2023-05-10 06:49, Raymond Chan. said: 字體過度，係global change左嗎？

at 2023-05-10 06:52, Support Team said: 字體是指什麼

at 2023-05-10 06:56, Raymond Chan. said: z這個audit report 上午做的，BS PL 字體與report 其餘部分一致

at 2023-05-10 06:56, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645b39d1a3c8d40bf942083d/v/91ceae88812473548fcdbc7587ed8bdbe6aece7f/image.png

at 2023-05-10 06:56, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645b39d1a3c8d40bf942083d/v/70b5477cf373791b5370040cc313b1e5cbd82af1/image.png

at 2023-05-10 06:58, Raymond Chan. said: 這個report下午做的，自動生成的report字體與report其餘部分很不同

at 2023-05-10 06:58, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645b39d1a3c8d40bf942083d/v/8aa24be7c97648186864cf69138f74b399fad88c/image.png

at 2023-05-10 06:58, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645b39d1a3c8d40bf942083d/v/c98bebba1caeb96b9cb382e4bd1564df2fdd757b/image.png

at 2023-05-10 07:03, Support Team said: 你指balance sheet 原本是serif字體，之後的變了sans-serif？

2023-05-10-Chat transcript on hk1.coweasy.com started on Wedn-0275.json

at 2023-05-10 07:44, matrixmiji.fin@gmail.com. said: hello! 請問點入期初存貨

at 2023-05-10 07:47, Support Team said: FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-05-10 07:48, Support Team said: 可在 stock posting 產生，或者直接在會計人員輸入介面直接輸入debit credit

at 2023-05-10 08:03, matrixmiji.fin@gmail.com. said: 直接銷售點期初庫存

at 2023-05-10 08:03, Support Team said: 你指什麼？

at 2023-05-10 08:07, matrixmiji.fin@gmail.com. said: 我司有代售與直接銷售

at 2023-05-10 08:10, Support Team said: 請問你的問題是什麼？

at 2023-05-10 08:12, matrixmiji.fin@gmail.com. said: 點入初始存貨數量及單價

at 2023-05-10 08:13, Support Team said: 你指庫存的初始餘額？

at 2023-05-10 08:15, matrixmiji.fin@gmail.com. said: 是

at 2023-05-10 08:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/48747e262d5fec4da63797fb7b030c70d38d3acc/5_14-40-44-Dashboard.png

at 2023-05-10 08:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28b478ffa575c64d812b1a4228a56a99000279d8/-41-00-Inventories_-_Opening_Balances.png

at 2023-05-10 08:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2fdd791f00070aa66253c5f82f1c1f94c741ef22/-41-24-Opening_Balances.png

at 2023-05-10 08:26, matrixmiji.fin@gmail.com. said: 點入初始的產貨品詳細資料

at 2023-05-10 08:27, Support Team said: 產品資料：

at 2023-05-10 08:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2e3c77dd150b8d551651676d7ebdb789a59868fe/2023-05-10_16-27-36-(主頁)_庫存_-_Google_Chrome.png

2023-05-10-Chat transcript on hk1.coweasy.com started on Wedn-0278.json

at 2023-05-10 08:54, matrixmiji.fin@gmail.com. said: 點樣SET小數點後2位數

at 2023-05-10 08:54, Support Team said: 什麼SET小數點後2位數

at 2023-05-10 08:55, matrixmiji.fin@gmail.com. said: 日圓戶口化港幣0.12334

at 2023-05-10 08:55, matrixmiji.fin@gmail.com. said: 只想要0.12

at 2023-05-10 08:58, matrixmiji.fin@gmail.com. said: 只要角位及仙位

at 2023-05-10 09:00, Support Team said: 後面的0.00334可轉去 exchange differences

at 2023-05-10 09:01, matrixmiji.fin@gmail.com. said: 我的意思是要小數點後2位數

at 2023-05-10 09:02, Support Team said: 將後面的0.00334可轉去 exchange differences，只留0.12

at 2023-05-10 09:07, matrixmiji.fin@gmail.com. said: 點樣set銀碼後是1.00 咁樣的格式

at 2023-05-10 09:08, Support Team said: 你指發票還是什麼？

at 2023-05-10 09:08, Support Team said: 列印PDF？

at 2023-05-10 09:10, matrixmiji.fin@gmail.com. said: 睇期初餘額

at 2023-05-10 09:10, Support Team said: 在哪裡查看？

at 2023-05-10 09:11, matrixmiji.fin@gmail.com. said: 盈利滾存

at 2023-05-10 09:12, Support Team said: 請詳細說明是什麼問題

at 2023-05-10 09:12, matrixmiji.fin@gmail.com. said: 223905.68679842

at 2023-05-10 09:13, matrixmiji.fin@gmail.com. said: 數字係咁樣

at 2023-05-10 09:15, Support Team said: 請截圖

at 2023-05-10 09:18, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645b5b68a3c8d40bf9d25347/v/b5d7ec25be8b5c3a2edb32c89bebf1f4d151f2fb/image.png

at 2023-05-10 09:20, matrixmiji.fin@gmail.com. said: 請看上圖

2023-05-10-Chat transcript on hk1.coweasy.com started on Wedn-0279.json

at 2023-05-10 09:36, Silvia Luk said: I have tried to duplicate a case to another new client but I cannot amend the financial statements of the new client. Why?

at 2023-05-10 09:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f510e3a0f75d4d475ad234178eeb1c0088c54561/2023-05-10_17-37-38-Audit_Report_Information_-_Google_Chrome.png

at 2023-05-10 09:38, Support Team said: 看看status是否finished，finished不能修改

at 2023-05-10 09:38, Silvia Luk said: Status is preparing

at 2023-05-10 09:43, Support Team said: 是否是上年？如同一個account 上年已有報告，會直接顯示該報告的數據，不能直接修改

at 2023-05-10 09:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f1b8f0c70b45cb565b3817739136bf67d45123a9/2023-05-10_17-41-21-Financial_Statements_-_Google_Chrome.png

at 2023-05-10 09:48, Silvia Luk said: I cannot amend all the figures, including this year and last year. In addition, I have tried to use it for another client. Does it mean that I cannot amend all the figures?

at 2023-05-10 09:48, Silvia Luk said: Or I need to use a new case to do it?

at 2023-05-10 09:50, Support Team said: 應該是可以修改的，finished 不能修改全部資料或者同一client上年已有報告不能修改上年，應該只有這2種情況不能修改

at 2023-05-10 09:51, Support Team said: financial statements 這頁，原本的，和複製後的，都截圖給我們看看

at 2023-05-10 09:57, Silvia Luk said: This is original

at 2023-05-10 09:57, Silvia Luk said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645b6530a3c8d40bf931df8d/v/6de26b1947ba4e908e87d788e39f2b07a5d062da/image.png

at 2023-05-10 09:58, Silvia Luk said: This is the duplicated one

at 2023-05-10 09:58, Silvia Luk said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645b6530a3c8d40bf931df8d/v/52a7458ac37b80afc0ec907b0f8f061fdbde82bf/image.png

at 2023-05-10 10:02, Support Team said: 這是在同一個account裡做的？

at 2023-05-10 10:05, Support Team said: 不同公司需在公司列表新增，再分別進入不同公司創建或複製報告

at 2023-05-10 10:09, Support Team said: 不同公司：

at 2023-05-10 10:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/11180c1725439bc88d641a6e93cda89520972bec/2023-05-10_18-09-11-CowEasy_多公司平台_-_Google_Chrome.png

at 2023-05-10 10:10, Support Team said: 同一公司，不同年份的報告：

at 2023-05-10 10:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e6b7518050a72d7a9c6aa4693526898053ccbf41/2023-05-10_18-09-52-核數_-_Google_Chrome.png

2023-05-10-Chat transcript on www.coweasy.com started on Wedn-0276.json

at 2023-05-10 08:56, V1683708764627645 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645b5c23a3c8d40bf9ec7930/v/b9776a32fa8f475bcb55cd9ca8528b14c4a0e611/image.png

at 2023-05-10 08:56, V1683708764627645 said: pls check why cannot login

at 2023-05-10 08:57, V1683708764627645 said: actually NO body using

at 2023-05-10 08:58, Support Team said: 同一個戶口同時只可有一個登入，需先登出才可以在其他電腦或瀏覽器登入

at 2023-05-10 08:58, V1683708764627645 said: But NO body using at the same time

at 2023-05-10 08:58, Support Team said: 需先登出

at 2023-05-10 08:58, Support Team said: 其他電腦或瀏覽器才可以再登入

2023-05-10-Chat transcript on www.coweasy.com started on Wedn-0277.json

at 2023-05-10 09:09, V1683709651620885 said: 可以試用嗎

at 2023-05-10 09:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/574c5b51875d57ceff23db6e6bf63b7242ad45a7/trial.png

at 2023-05-10 09:11, V1683709651620885 said: 想要DATE IN and out

at 2023-05-10 09:12, Support Team said: 你指什麼？

at 2023-05-10 09:13, V1683709651620885 said: csv 匯入

at 2023-05-10 09:14, V1683709651620885 said: excel 匯入可以嗎

at 2023-05-10 09:14, Support Team said: 系統單據可匯入excel

at 2023-05-10 09:14, Support Team said: 可以匯入這些銀行下載的csv

at 2023-05-10 09:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8ad743645e4ed2f2bfc9f63bc4349c463abedfd0/2023-05-10_17-14-34-(主頁)_會計_-_Google_Chrome.png

at 2023-05-10 09:15, V1683709651620885 said: Excel匯入形成憑證、可以嗎

at 2023-05-10 09:15, Support Team said: 可以

at 2023-05-10 09:18, Support Team said: 請提供聯絡電話，我們可轉交給銷售同事

at 2023-05-10 09:19, V1683709651620885 said: 好的，我上網登記吧

2023-05-11-Chat transcript on hk1.coweasy.com started on Thur-0281.json

at 2023-05-11 03:58, Cheng Vincent said: Hi Janet, could you pls advise any separate column to input the cheque number in bank book?

at 2023-05-11 04:00, Support Team said: 是在說明欄位內輸入，並無獨立的欄位

at 2023-05-11 04:02, Cheng Vincent said: could we add column in bank book?

at 2023-05-11 04:04, Support Team said: 如用戶需要設計訂製報表，請提供具體需求，我們轉交給同事報價處理

2023-05-11-Chat transcript on hk1.coweasy.com started on Thur-0284.json

at 2023-05-11 03:25, matrixmiji.fin@gmail.com. said: 早晨!Janet, 如何在初始餘額的貨品中更改價錢與數量

at 2023-05-11 03:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b1dca8f0388473de66f8569dd12b6cdb80c3417/2023-05-11_11-27-39-初始餘額_-_Google_Chrome.png

at 2023-05-11 03:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/850c80f600268cc2053e6a872e65d2cfed90b975/2023-05-11_11-27-55-庫存_-_初始餘額_-_Google_Chrome.png

at 2023-05-11 03:36, matrixmiji.fin@gmail.com. said: 但見唔到原有的產品

at 2023-05-11 03:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ca0e5d81da8c6c4038dc7eaad9d901ac2f3b430/2023-05-11_11-36-53-庫存_-_初始餘額_-_Google_Chrome.png

at 2023-05-11 04:41, matrixmiji.fin@gmail.com. said: 如果在coweasy閞SALES INVOICE ,分代售與直銷,應該點做好呢

at 2023-05-11 04:42, Support Team said: 代售是哪種？

at 2023-05-11 04:51, matrixmiji.fin@gmail.com. said: 貨品由供應商直接送到門市

at 2023-05-11 04:55, Support Team said: 供應商的產品，未有採購和付款，寄放在你們門市，你們代供應商銷售，有銷售後才向供應商做付款？

at 2023-05-11 04:56, matrixmiji.fin@gmail.com. said: YES

at 2023-05-11 05:03, Support Team said: 可以同一般的銷售一樣根據實際情況輸入發票，但不能管理寄入的產品數，一般的情況是該產品未有銷售時數量是0，輸入發票後數量為負數，再輸入採購單數量會再恢復為0

at 2023-05-11 05:03, Support Team said: 如需管理寄入產品數量，需訂購寄存模組

at 2023-05-11 05:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/72aba578741490ad29bcf12d5b68d57d81619c4d/2023-05-11_13-03-07-升級模組_-_Google_Chrome.png

at 2023-05-11 05:05, Support Team said: 輸入發票時產品需選寄存轉入銷售，其餘和一般銷售採購一樣

2023-05-11-Chat transcript on hk1.coweasy.com started on Thur-0285.json

at 2023-05-11 07:59, matrixmiji.fin@gmail.com. said: 點樣入銷售發票

at 2023-05-11 08:01, Support Team said: 客戶或其他發票資料

at 2023-05-11 08:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/70c4d03f6cc9abe474a8fbf7d63851fcc07a44ff/2023-05-11_16-00-47-銷售（出貨）_-_Google_Chrome.png

at 2023-05-11 08:01, Support Team said: 產品資料

at 2023-05-11 08:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a415a48c8a7d2242c43122d5f5352c64bd8a4aa1/2023-05-11_16-00-57-銷售（出貨）_-_Google_Chrome.png

2023-05-11-Chat transcript on www.coweasy.com started on Thur-0283.json

at 2023-05-11 03:22, Profoundity Management Consultants Ltd. said: ASSETS AND LIABILITIES 在那兒輸入

at 2023-05-11 03:22, Support Team said: 你指輸入什麼？

at 2023-05-11 03:22, Support Team said: 新增科目？

at 2023-05-11 03:23, Profoundity Management Consultants Ltd. said: Assets

at 2023-05-11 03:23, Profoundity Management Consultants Ltd. said: Liabilities

at 2023-05-11 03:23, Profoundity Management Consultants Ltd. said: Capital

at 2023-05-11 03:24, Support Team said: 你指什麼？

at 2023-05-11 03:24, Support Team said: 新增科目？

at 2023-05-11 03:24, Support Team said: 輸入傳票？

at 2023-05-11 03:24, Profoundity Management Consultants Ltd. said: balance item

at 2023-05-11 03:25, Profoundity Management Consultants Ltd. said: balance sheet item

at 2023-05-11 03:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/898ceafe51068a5ee446c4b4d82350650b04a644/-45-18-(主頁)_會計.png

at 2023-05-11 03:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5fbbcaf97a337a18b6090d441ad7633818a77656/16-45-科目列表_.png

at 2023-05-11 03:26, Support Team said: 這裡可新增科目

at 2023-05-11 05:04, Profoundity Management Consultants Ltd. said: INVOICE 分二次收款, 如何入帳

at 2023-05-11 05:05, Support Team said: 按實際情況輸入：

at 2023-05-11 05:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1c17176e0191cf97290e3e796924364cccb8e3fd/2023-05-11_13-05-44-收款（客戶）_-_Google_Chrome.png

2023-05-12-Chat transcript on hk1.coweasy.com started on Frid-0287.json

at 2023-05-12 09:03, matrixmiji.fin@gmail.com. said: 點改庫存姅編號已使用

at 2023-05-12 09:04, Support Team said: 直接改

at 2023-05-12 09:04, matrixmiji.fin@gmail.com. said: 唔比改

at 2023-05-12 09:04, Support Team said: 提示什麼？

at 2023-05-12 09:05, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645dfcdaa3c8d40bf9f85873/v/1b46f408da3b607f54bc969c088c8c316857ab6c/image.png

at 2023-05-12 09:05, Support Team said: 你這裡時新增

at 2023-05-12 09:06, Support Team said: 在庫存紀錄查看修改

at 2023-05-12 09:07, matrixmiji.fin@gmail.com. said: 出咗晝面後再改

at 2023-05-12 09:07, Support Team said: 你指什麼？

at 2023-05-12 09:08, matrixmiji.fin@gmail.com. said: 而家出唔到按OK冇反應

at 2023-05-12 09:08, matrixmiji.fin@gmail.com. said: LOCK死咗

at 2023-05-12 09:08, Support Team said: 鍵盤按esc

at 2023-05-12 09:12, matrixmiji.fin@gmail.com. said: 但剛才輸入的產品似唔見咗

at 2023-05-12 09:14, Support Team said: 你剛才的截圖是新增產品，而相同編號的產品不能重複新增

at 2023-05-12 09:14, Support Team said: 如需修改產品編號，不是在這裡修改

at 2023-05-12 09:14, Support Team said: 在庫存紀錄查找修改

at 2023-05-12 09:19, matrixmiji.fin@gmail.com. said: 庫存紀錄揾唔到

at 2023-05-12 09:21, Support Team said: 這裡搜尋編號

at 2023-05-12 09:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/77eccbf095b23b49e995486895cb24bcd4713449/2023-05-12_17-21-20-庫存_-_Google_Chrome.png

at 2023-05-12 09:22, matrixmiji.fin@gmail.com. said: 見唔到記錄

at 2023-05-12 09:23, Support Team said: 看看是否已停用

at 2023-05-12 09:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3e67db151d739b929e4e16c80cf7a6a4016467d5/2023-05-12_17-23-27-庫存_-_Google_Chrome.png

at 2023-05-12 09:26, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645dfcdaa3c8d40bf9f85873/v/fa92aa9a9f8aa4815e410f102c172b237ad00f0f/image.png

at 2023-05-12 09:26, matrixmiji.fin@gmail.com. said: 正常

at 2023-05-12 09:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/df99a125db239962bdfbc174a12faaba27ea687a/圖片.png

at 2023-05-12 09:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a47dcfb2612379ef0fb522accb7092160fec7bdf/2023-05-12_17-30-06-庫存_-_Google_Chrome.png

at 2023-05-12 09:32, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645dfcdaa3c8d40bf9f85873/v/668384c4d671b5df7febf3b128fa7b9313d84850/image.png

at 2023-05-12 09:33, matrixmiji.fin@gmail.com. said: 已選但都冇反應

at 2023-05-12 09:33, Support Team said: 你入的是庫存編號？

at 2023-05-12 09:34, matrixmiji.fin@gmail.com. said: 產品名

at 2023-05-12 09:34, matrixmiji.fin@gmail.com. said: 庫存編號I01151都冇反應

at 2023-05-12 09:35, matrixmiji.fin@gmail.com. said: 是否剛才沒有記錄呢

at 2023-05-12 09:37, Support Team said: 新增產品，提示庫存編號已使用即是已經有相同編號的產品

at 2023-05-12 09:37, Support Team said: 在庫存紀錄查找庫存編號修改

at 2023-05-12 09:37, matrixmiji.fin@gmail.com. said: 對

at 2023-05-12 09:37, Support Team said: 如紀錄沒有，看看停用有沒有

at 2023-05-12 09:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ca98d15754ecd917d480c3d0c86892e8d3390b6d/圖片.png

at 2023-05-12 09:39, matrixmiji.fin@gmail.com. said: 庫存編號顯示舊產品名稱

at 2023-05-12 09:40, Support Team said: 什麼意思？

at 2023-05-12 09:41, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/645dfcdaa3c8d40bf9f85873/v/8e648e79c46112e029f77800100a883426b2683d/image.png

at 2023-05-12 09:41, Support Team said: 這個庫存已經用了這個產品編號，是有什麼問題

at 2023-05-12 09:42, matrixmiji.fin@gmail.com. said: 剛才輸入新產品時用同一號碼

at 2023-05-12 09:42, Support Team said: 產品編號不能重複

at 2023-05-12 09:43, matrixmiji.fin@gmail.com. said: 即剛才輸入新產品沒有記錄

at 2023-05-12 09:43, matrixmiji.fin@gmail.com. said: 可以不理

at 2023-05-12 09:43, Support Team said: 產品編號不能重複，系統不會新增

at 2023-05-12 09:44, matrixmiji.fin@gmail.com. said: 驚嚇一埸:grinning:

at 2023-05-12 09:45, matrixmiji.fin@gmail.com. said: 在哪裡加期初結餘新增產品

at 2023-05-12 09:47, Support Team said: 你是指上年度結餘，帶落來今年的初始餘額？

at 2023-05-12 09:48, matrixmiji.fin@gmail.com. said: 係

at 2023-05-12 09:48, matrixmiji.fin@gmail.com. said: 舊機轉新機

at 2023-05-12 09:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f55001e16fc851fcce0a3bb29d8c837750c9ce5c/-50-36-Dashboard.png

at 2023-05-12 09:50, Support Team said: 初始餘額 ->庫存，新增/修改

at 2023-05-12 09:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f991361193dadeb0751d58a779ae5f5f38adf0c2/2023-05-12_17-49-56-初始餘額_-_Google_Chrome.png

at 2023-05-12 09:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10b9aa3288edb9104f86134b2f52d47f34ae14dd/2023-05-12_17-50-13-庫存_-_初始餘額_-_Google_Chrome.png

at 2023-05-12 09:52, matrixmiji.fin@gmail.com. said: 明白 thx

2023-05-12-Chat transcript on www.coweasy.com started on Frid-0286.json

at 2023-05-12 02:30, Profoundity Management Consultants Ltd. said: 應收未收的發票在那兒查看

at 2023-05-12 02:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/900ddc1089a0dbca86af1826412d5d22b84b35af/image.png

at 2023-05-12 02:38, Profoundity Management Consultants Ltd. said: 客戶沒有分組別, 為何沒有顯示全部未收款資料

at 2023-05-12 02:38, Support Team said: 請截圖

at 2023-05-12 02:39, Profoundity Management Consultants Ltd. said: 如何查看全部未收款發票

at 2023-05-12 02:39, Support Team said: 帳齡報表

at 2023-05-12 02:42, Profoundity Management Consultants Ltd. said: 只看到小量發票

at 2023-05-12 02:42, Profoundity Management Consultants Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/645da1c4a3c8d40bf9f1360c/v/9a09da3a28e3997d2bfcc456539359cc50e021c9/Doc1.docx

at 2023-05-12 02:42, Profoundity Management Consultants Ltd. said: 如何查看全部未收款發票?

at 2023-05-12 02:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0aceb3c99accc4a325714bdc848cc88acc176059/image.png

2023-05-15-Chat transcript on hk1.coweasy.com started on Mond-0289.json

at 2023-05-15 04:51, matrixmiji.fin@gmail.com. said: 點入期初存貨

at 2023-05-15 04:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/17c4438263df0bbaabcfdefdbf13ef9adc7b8d4f/圖片.png

at 2023-05-15 04:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f99af1d61142c2fa8f4329e21050fd04d79e385/圖片.png

at 2023-05-15 04:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf9fcfcbeffe4d632b76baa00cc4c53e09f3d843/圖片.png

at 2023-05-15 04:53, matrixmiji.fin@gmail.com. said: 應該伙入唔到barcode no

at 2023-05-15 04:54, matrixmiji.fin@gmail.com. said: 庫存閱覽就可以入

at 2023-05-15 04:56, matrixmiji.fin@gmail.com. said: 庫存閱覽就可以入barcode 寧售價及成本價

at 2023-05-15 04:56, matrixmiji.fin@gmail.com. said: 是否要在庫存閱覽入曬資料先

at 2023-05-15 04:57, Support Team said: 不明白你的問題，庫存閱覽這裡只用在查看，不是用了輸入

at 2023-05-15 04:57, matrixmiji.fin@gmail.com. said: 是否要在庫存入曬資料先barcode 寧售價及成本價

at 2023-05-15 04:57, matrixmiji.fin@gmail.com. said: 可否電話溝通

at 2023-05-15 04:58, Support Team said: CowEasy 並無提供電話支援

at 2023-05-15 04:59, matrixmiji.fin@gmail.com. said: 新產品要在庫存入曬資料barcode 寧售價及成本價等等

at 2023-05-15 05:01, Support Team said: 新產品在系統沒有輸入資料，當然要先輸入資料，其他輸入才可用barcode搜尋或者顯示單價

2023-05-15-Chat transcript on hk1.coweasy.com started on Mond-0290.json

at 2023-05-15 08:26, matrixmiji.fin@gmail.com. said: hello! Janet,因第一次用coweasy,想加inventory opening balance 是否直接改動就OK,

at 2023-05-15 08:27, Support Team said: 新公司？

at 2023-05-15 08:27, Support Team said: 新公司未做過核數的話不需要入 opening balance

at 2023-05-15 08:28, matrixmiji.fin@gmail.com. said: 舊公司轉用新system

at 2023-05-15 08:30, matrixmiji.fin@gmail.com. said: 搬舊庫存到新公司

at 2023-05-15 08:30, Support Team said: 有舊數的話，假設由2023-04-01開始： 2023-04-01 及之後日期的單據在系統輸入，2023-03-31的結餘(科目/客戶供應商的AR AP/庫存)在初始餘額輸入

at 2023-05-15 08:31, Support Team said: 初始餘額直接輸入/修改就可以

at 2023-05-15 08:37, matrixmiji.fin@gmail.com. said: 但相關產品的詳細資料應在哪裡入

at 2023-05-15 08:38, Support Team said: 產品資料在庫存列表按新增輸入

at 2023-05-15 08:39, matrixmiji.fin@gmail.com. said: 同產品資料在庫存列表按新增輸入同時輸入件數及成本價

at 2023-05-15 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/43411e87ba2ec5664aa30812150fbade92cda05a/2023-05-15_16-40-33-庫存_-_Google_Chrome.png

at 2023-05-15 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6381398539e9e907e09fa3420f423d2279cc75cc/2023-05-15_16-40-51-庫存_-_Google_Chrome.png

at 2023-05-15 08:42, matrixmiji.fin@gmail.com. said: 咁庫存量在哪裡入

at 2023-05-15 08:42, Support Team said: 初始餘額

at 2023-05-15 08:44, matrixmiji.fin@gmail.com. said: 庫存單價側邊的方形是乜意思

at 2023-05-15 08:44, Support Team said: 採購單價？

at 2023-05-15 08:44, matrixmiji.fin@gmail.com. said: 初始餘額---可否提供圖片

at 2023-05-15 08:45, matrixmiji.fin@gmail.com. said: 採購單價？--yes

at 2023-05-15 08:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6f3e07d8ac1c9d9366923ab5bd80af32d63b0bd7/2023-05-15_16-45-24-庫存_-_Google_Chrome.png

at 2023-05-15 08:46, Support Team said: 如剔選了，但用戶輸入產品資料時沒有入採購單價，將不能儲存

at 2023-05-15 08:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/70e2f9ee19013ecdb8362d731f918bf61961c1dd/圖片.png

at 2023-05-15 08:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4966e2d9040e5c970d5fc94eff01279a3938e3c/圖片.png

at 2023-05-15 08:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2d22c094f29c8db012da74338432cb6e07274837/圖片.png

at 2023-05-15 08:58, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6461ea5aa3c8d40bf9d2c521/v/0bf2be8a89f4a741862792094d2d896dd3f41cd1/image.png

at 2023-05-15 08:59, matrixmiji.fin@gmail.com. said: 付件期初庫存點加成本價上去

at 2023-05-15 09:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7badbe03a4f13986a291fa2b699521d5e0282f04/2023-05-15_17-00-54-庫存_-_初始餘額_-_Google_Chrome.png

at 2023-05-15 09:02, matrixmiji.fin@gmail.com. said: 試直接加但不成功

at 2023-05-15 09:02, Support Team said: 提示什麼

at 2023-05-15 09:03, matrixmiji.fin@gmail.com. said: 總銀碼不變

at 2023-05-15 09:03, matrixmiji.fin@gmail.com. said: 沒有提示

at 2023-05-15 09:05, matrixmiji.fin@gmail.com. said: 是否每加一次都要按儲存才可以嗎

at 2023-05-15 09:05, Support Team said: 改完所有才按儲存就可以

at 2023-05-15 09:08, matrixmiji.fin@gmail.com. said: 如在期初庫存點加成本價上去咁庫存數會同時update嗎

at 2023-05-15 09:08, Support Team said: 你指什麼？

at 2023-05-15 09:08, Support Team said: 庫存數和庫存點成本價有什麼關係？

at 2023-05-15 09:14, matrixmiji.fin@gmail.com. said: 庫存一定要有採購價寧售價及件數

at 2023-05-15 09:14, Support Team said: 你指初始餘額？

at 2023-05-15 09:15, matrixmiji.fin@gmail.com. said: 是

at 2023-05-15 09:15, Support Team said: 必須入數量

at 2023-05-15 09:15, matrixmiji.fin@gmail.com. said: 件數在哪裡入

at 2023-05-15 09:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/058f14bf97737e5dbca145b81831354714cbf807/圖片.png

at 2023-05-15 09:17, matrixmiji.fin@gmail.com. said: 此數前同事入

at 2023-05-15 09:18, matrixmiji.fin@gmail.com. said: 現在有其他補貨要入

at 2023-05-15 09:18, Support Team said: 你是要輸入初始餘額還是入貨？

at 2023-05-15 09:19, Support Team said: 你的補貨指什麼

at 2023-05-15 09:19, matrixmiji.fin@gmail.com. said: 初始餘額仲未入守宛

at 2023-05-15 09:19, matrixmiji.fin@gmail.com. said: 初始餘額仲未入完

at 2023-05-15 09:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d28067c2f70bc87b8bca5639eca2ac94b9993c8/2023-05-15_17-19-58-庫存_-_初始餘額_-_Google_Chrome.png

at 2023-05-15 09:21, matrixmiji.fin@gmail.com. said: 一定要在此入

at 2023-05-15 09:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8c812f358d1930b716ec1be80eee9efda7b49522/2023-05-15_17-22-51-初始餘額_-_Google_Chrome.png

at 2023-05-15 09:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/69a46187c91e81d8776072d8109e72e1ac47035d/2023-05-15_17-21-56-(主頁)_庫存_-_Google_Chrome.png

at 2023-05-15 09:23, Support Team said: 初始餘額-庫存，按新增

at 2023-05-15 09:23, Support Team said: 庫存調整轉入

at 2023-05-15 09:24, Support Team said: 如需和之前入的做區分，可另外這2個位置輸入

at 2023-05-15 09:24, Support Team said: 但介面是一樣的

at 2023-05-15 09:31, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6461ea5aa3c8d40bf9d2c521/v/0b071e4159b24fe4a5315eaf65e503b1823e3c16/image.png

at 2023-05-15 09:33, matrixmiji.fin@gmail.com. said: 上圖庫存一定要有採購價寧售價及件數-銷售A及採購A會同時計COST嗎

at 2023-05-15 09:34, Support Team said: 你想問什麼？

at 2023-05-15 09:35, Support Team said: 庫存資料只輸入資料，不輸入數量

at 2023-05-15 09:36, Support Team said: 計算成本，以實際輸入的單據（初始餘額 /採購/庫存調整）計算

at 2023-05-15 09:36, matrixmiji.fin@gmail.com. said: 如開發票賣貨時會自動扣存貨嗎

at 2023-05-15 09:37, Support Team said: 是

at 2023-05-15 09:40, matrixmiji.fin@gmail.com. said: 您的意思是**庫存資料只輸入資料，不輸入數量** 哪採購價寧售價及件數在哪裡入:blush:

at 2023-05-15 09:40, Support Team said: 單據（初始餘額 /採購/庫存調整），按實際情況輸入

at 2023-05-15 09:44, matrixmiji.fin@gmail.com. said: 终於都明白些了:v:

at 2023-05-15 09:52, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6461ea5aa3c8d40bf9d2c521/v/46f591c6a33ec02cb2a4f2c67163602d76caa0c2/image.png

at 2023-05-15 09:54, matrixmiji.fin@gmail.com. said: 剛才已登庫存現在在期初話未登記

at 2023-05-15 09:54, matrixmiji.fin@gmail.com. said: 要重新入資料嗎

at 2023-05-15 09:54, Support Team said: 試試只搜尋庫存編號或者名稱

at 2023-05-15 09:57, matrixmiji.fin@gmail.com. said: 尚未登記?新增庫存?

at 2023-05-15 10:00, Support Team said: 確定已經新增這個產品？

at 2023-05-15 10:00, Support Team said: 在庫存紀錄，用名稱搜尋試試

at 2023-05-15 10:01, matrixmiji.fin@gmail.com. said: 收工啦

2023-05-15-Chat transcript on www.coweasy.com started on Mond-0288.json

at 2023-05-15 04:52, Profoundity Management Consultants Ltd. said: 出貨記錄, 尋找不到發票

at 2023-05-15 04:52, Profoundity Management Consultants Ltd. said: 在出貨記錄, 尋找不到發票

at 2023-05-15 04:54, Profoundity Management Consultants Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6461b707a3c8d40bf9369236/v/594919ba23437f1368ce6acba41a0683108bd199/Doc1.docx

at 2023-05-15 04:54, Profoundity Management Consultants Ltd. said: INVOICE NO. P230051RC

at 2023-05-15 04:54, Support Team said: 搜尋日期的範圍選大一些看看

at 2023-05-15 04:54, Profoundity Management Consultants Ltd. said: CAN NOT FIND

at 2023-05-15 04:54, Support Team said: 知道發票編號，可在所有紀錄匯總以編號搜尋

at 2023-05-15 04:55, Profoundity Management Consultants Ltd. said: WHERE

at 2023-05-15 04:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b6da2d7c048785adc8684f8d9bb4fc84032f59a/2023-05-15_12-56-09-(主頁)_銷售_(批發)_-_Google_Chrome.png

2023-05-16-Chat transcript on hk1.coweasy.com started on Tues-0291.json

at 2023-05-16 02:08, Pheobe. said: 請問在即時採購的項目中能夠付款嗎?

at 2023-05-16 02:10, Support Team said: 需要入付款

at 2023-05-16 02:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b4f0ae833fa2ee4637a7c489e9d4024e7199dde6/2023-05-16_10-10-30-即時採購_-_Google_Chrome.png

at 2023-05-16 02:16, Pheobe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6462dc9ba3c8d40bf9dad6a4/v/506f2a079b3a49b2385a1276ff3abea506dcc36c/image.png

at 2023-05-16 02:17, Pheobe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6462dc9ba3c8d40bf9dad6a4/v/ddda0099a417cc8424d1803b4cd5e6d8060ba476/image.png

at 2023-05-16 02:18, Pheobe. said: 已入付款記錄, 但是無法完成付款的完整程序

at 2023-05-16 02:18, Support Team said: 你指什麼？

at 2023-05-16 02:19, Support Team said: 你指什麼完整程序？

at 2023-05-16 02:19, Pheobe. said: 完成付款

at 2023-05-16 02:21, Support Team said: 不清楚你指什麼程序，查看傳票，已credit bank/cash

at 2023-05-16 02:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3e3a42575e622abbeae87309cced9621538be0ba/2023-05-16_10-19-49-即時採購_-_Google_Chrome.png

at 2023-05-16 02:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9b8b3864daecc570990d4f2db9040e4a723d30af/2023-05-16_10-20-35-傳票_-_Google_Chrome.png

at 2023-05-16 02:23, Pheobe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6462dc9ba3c8d40bf9dad6a4/v/4c41512b7c958e7d3f68b759c9fb359ad54262a6/image.png

at 2023-05-16 02:24, Pheobe. said: payment 會有payment no. 但是即時採購沒有payment no. 而且沒有approval key to be confirm the payment

at 2023-05-16 02:25, Support Team said: 即時採購只有一張單，只有一個採購單編號，沒有額外的付款編號

at 2023-05-16 02:26, Support Team said: approval key to be confirm the payment 是指什麼，採購/付款頁面也沒有這樣功能

at 2023-05-16 02:28, Pheobe. said: the bank can not to deduct the amount?

at 2023-05-16 02:28, Support Team said: 查看傳票，已credit bank/cash ：

at 2023-05-16 02:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0eeda28d49183f677430b3576ebe37575bb115dc/圖片.png

at 2023-05-16 02:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b49d255b320c99a479a48c1a882de622b32c0ddb/圖片.png

at 2023-05-16 02:32, Pheobe. said: when i can check the bank balance?

at 2023-05-16 02:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/94c88ea4a8ea98d77f0a4dec891954cf9084be17/2023-05-16_10-33-40-(主頁)_採購_-_Google_Chrome.png

at 2023-05-16 02:36, Pheobe. said: 明白了, 謝謝你

at 2023-05-16 02:38, Pheobe. said: 另外想請教這個即時採購可以當作DEPOSIT 般使用嗎?

at 2023-05-16 02:38, Support Team said: 是指上面你的截圖？

at 2023-05-16 02:39, Support Team said: 你的截圖的做法是可以的

2023-05-16-Chat transcript on hk1.coweasy.com started on Tues-0292.json

at 2023-05-16 02:20, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6462e01da3c8d40bf939cdb3/v/3694a6f7b944ac37d98b4c7da07e61c3e13df6a4/image.png

at 2023-05-16 02:21, matrixmiji.fin@gmail.com. said: 早晨!jANET

at 2023-05-16 02:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e2a00fc2b2d0b9111560374410dec13325e8114/2023-05-16_10-22-36-庫存調整轉入_-_Google_Chrome.png

at 2023-05-16 02:22, matrixmiji.fin@gmail.com. said: 入緊期初存貨時按儲存時出現"採購金額與付款金額不平！"弋

at 2023-05-16 02:22, Support Team said: 上下總額要一樣

at 2023-05-16 02:31, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6462e01da3c8d40bf939cdb3/v/cdff23a3b1caf464ae20b69a66a885170370525f/image.png

at 2023-05-16 02:33, matrixmiji.fin@gmail.com. said: 35110 要輸入嗎

at 2023-05-16 02:33, matrixmiji.fin@gmail.com. said: 35110 要輸入同樣資料嗎

at 2023-05-16 02:34, Support Team said: 你指什麼資料？

at 2023-05-16 02:35, matrixmiji.fin@gmail.com. said: 期初存貨

at 2023-05-16 02:36, matrixmiji.fin@gmail.com. said: 選擇科目 (如修改，請雙擊下列行)--按了沒反應

at 2023-05-16 02:37, Support Team said: 點擊可修改

at 2023-05-16 02:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/29a978aeaf24f312dbd78c20a2507385750fe6a6/2023-05-16_10-37-42-庫存_-_初始餘額_-_Google_Chrome.png

at 2023-05-16 02:40, Support Team said: 你的截圖已經是修改模式，可以直接修改

2023-05-16-Chat transcript on hk1.coweasy.com started on Tues-0294.json

at 2023-05-16 08:11, matrixmiji.fin@gmail.com. said: 請問期初貨物銷售價在哪裡入, 一定要入嗎

at 2023-05-16 08:13, Support Team said: 輸入初始餘額, 必須輸入數量(不等於0), 單價可以為0

at 2023-05-16 08:14, Support Team said: 不入單價會計或成本計算都會不正確如使用系統只用於管理庫存數, 可以不入單價請按實際情況或實際需要輸入

at 2023-05-16 08:18, matrixmiji.fin@gmail.com. said: 如要入零售價

at 2023-05-16 08:18, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6463326ca3c8d40bf933435d/v/ec4bc5cb1d73003915a67792700e56543140badb/image.png

at 2023-05-16 08:19, matrixmiji.fin@gmail.com. said: 只能在上圖地方入零售價

at 2023-05-16 08:19, Support Team said: 是什麼問題

at 2023-05-16 08:20, matrixmiji.fin@gmail.com. said: 入零售價的地方

at 2023-05-16 08:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8ded007cb3f27f80737f9996c240258c10f0c73d/2023-05-16_16-21-03-庫存_-_Google_Chrome.png

at 2023-05-16 08:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eb2d993f2aa5913e6472b3711f402eb8bb46e97a/2023-05-16_16-21-08-庫存_-_Google_Chrome.png

at 2023-05-16 08:21, matrixmiji.fin@gmail.com. said: 如開發票時才入零售價可以嗎

at 2023-05-16 08:22, Support Team said: 可以

2023-05-16-Chat transcript on hk1.coweasy.com started on Tues-0295.json

at 2023-05-16 07:55, Victor Lau. said: 想問吓我出貨匯入咗份Excel 之後點解庫存冇Update 到仲係原本數量? :bow:

at 2023-05-16 07:55, Support Team said: 匯入發票(出貨)?

at 2023-05-16 07:56, Support Team said: 發票什麼日期, 在哪裡查看庫存數量?

at 2023-05-16 07:56, Victor Lau. said: 係

at 2023-05-16 07:59, Victor Lau. said: 即係匯入發票excel 之後庫存閱覽嘅貨冇少到

at 2023-05-16 08:00, Support Team said: 查看什麼日期

at 2023-05-16 08:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2dee170fd2c4f62872f7b0420e9154ca558a1b35/image.png

at 2023-05-16 08:01, Victor Lau. said: 明白了, thank you

2023-05-16-Chat transcript on www.coweasy.com started on Tues-0293.json

at 2023-05-16 08:22, V1684224989868100 said: 我是服裝零售店舖，用初創雲可以嗎？

at 2023-05-16 08:23, Support Team said: 不同行業都可以使用

at 2023-05-16 08:23, Support Team said: 初創雲只有會計功能，如用戶只需要入帳，可以用這個

at 2023-05-16 08:24, V1684224989868100 said: 看到Facebook 有6個月試用

at 2023-05-16 08:24, V1684224989868100 said: 如果要出發票或收據呢？

at 2023-05-16 08:25, Support Team said: 我們這邊只負責支援，不清楚推廣促銷的情況，如需要可留聯絡電話，我們可轉交給銷售同事和你介紹

at 2023-05-16 08:26, Support Team said: 出單需要小企雲

at 2023-05-16 08:26, Support Team said: 如果要有庫存功能或外幣功能，需要企業雲

2023-05-17-Chat transcript on hk1.coweasy.com started on Wedn-0296.json

at 2023-05-17 03:53, Victor Lau. said: 請問銷售圖像報表入面嘅item 有冇得轉做其他? 例如將月份轉做貨品之類

at 2023-05-17 03:56, Support Team said: 這些報表暫時未有自訂功能如用戶需訂製報表，可以提供具體需求以及報表的樣本給我們報價處理

2023-05-17-Chat transcript on hk1.coweasy.com started on Wedn-0297.json

at 2023-05-17 03:51, Monique ip. said: 1. 請問應付支出係咪姐係未比既$$? 我可以係邊個位更改

at 2023-05-17 03:51, Monique ip. said: 2. 有2個項，零用現金跟備用現金有什麼分別 3. "應付 " 是未付意思？ 4. 如果有張單我分期付款 5. 剛開業，之前未有公司戶口，老闆自己比左$$ 買野或裝修費

at 2023-05-17 03:53, Support Team said: 應付支出 Accrued Expense, 是 Accrual Basis, 是可以理解為應付未付的

at 2023-05-17 03:54, Support Team said: 系統支出輸入頁面, 固定會credit 應付支出 Accrued Expense這個科目

at 2023-05-17 03:54, Monique ip. said: 另外頁面有應付支出及應付賑款有什麼分別

at 2023-05-17 03:54, Support Team said: 在會計科目表, 可以修改這個科目的編號, 名稱

at 2023-05-17 03:58, Monique ip. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64644cbaa3c8d40bf97d3ae6/v/cf15f2618ef646b383a089f87cd9da1efb57c9ea/WhatsApp_Image_2023-05-17_at_11.45.52_AM.jpeg

at 2023-05-17 03:59, Monique ip. said: 入錯了, 點改

at 2023-05-17 04:05, Support Team said: 應付支出是 Accrued Expense 應付賑款是 Account payable

at 2023-05-17 04:06, Support Team said: 應付支出在支出模組使用

at 2023-05-17 04:06, Support Team said: 應付賑款在採購模組使用

at 2023-05-17 04:07, Support Team said: 用法都是類似的, 都可以理解為應付未付的, 只是模組不同, 採購模組是成本相關的, 而支出模組和支出相關

at 2023-05-17 04:10, Support Team said: 零用現金指的是公司在日常運營中使用的小額現金

at 2023-05-17 04:11, Support Team said: 備用現金指的是公司為應對突發事件或重大開銷而預留的一定金額的現金

at 2023-05-17 04:18, Monique ip. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64644cbaa3c8d40bf97d3ae6/v/d0d1d63f0c3c091a7db2cc8dce1aed25b3b158f0/WhatsApp_Image_2023-05-17_at_11.45.52_AM.jpeg

at 2023-05-17 04:18, Monique ip. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64644cbaa3c8d40bf97d3ae6/v/bf4c9c75c1fe7dc410db989e46e2c49ed8ae9647/WhatsApp_Image_2023-05-17_at_12.17.53_PM.jpeg

at 2023-05-17 04:20, Monique ip. said: 64131 & 64132 我揀錯了應付支出, 應該係支出,點改

at 2023-05-17 04:22, Support Team said: 分期付款最簡單的輸入是: 直接在付款頁面輸入實際付款的日期, 金額和付款的賬戶

at 2023-05-17 04:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d8aa511ec373d5f29dd9d78d671a134fb9859533/image.png

at 2023-05-17 04:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a04a1521a359168e8c42fc09ec3c74eddd354436/image.png

at 2023-05-17 04:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/df17bce6d4d3ed601cd168ec243de686f4939a18/image.png

at 2023-05-17 04:26, Support Team said: 董事代付, 請參考例子: 4月董事代公司支付了2項支出, 5月找返這2條數給董事

at 2023-05-17 04:29, Support Team said: 匯出excel, 只保留 64131 64132 這2行, 更改科目性質, 再匯入試試是否成功

at 2023-05-17 04:33, Monique ip. said: 不成功

at 2023-05-17 04:37, Support Team said: 這2個科目是否已輸入過單據? 試試: 修改這2個科目的編號, 例如在後面加上 - 再新增一次這2個科目將所有相關單據的科目改為新的科目, 單據可在總分類帳查找再刪除著個舊的科目

2023-05-17-Chat transcript on hk1.coweasy.com started on Wedn-0298.json

at 2023-05-17 06:40, Victor Lau. said: 請問如果要自定銷售報表的話收費大約庶為幾多錢?

at 2023-05-17 07:12, Support Team said: 提供具體需求我們才可報表

at 2023-05-17 07:13, Support Team said: 或者有沒有樣本, 我們轉交給同事看看可不可以出初步報價

2023-05-17-Chat transcript on hk1.coweasy.com started on Wedn-0299.json

at 2023-05-17 08:59, Pheobe. said: 請問如何可以在DEPOSIT 時資料DR 在supplier account (AP) or Customer Account (AR)而不是入deposit account ? 以便日後在AP supplier account 對帳使用?

at 2023-05-17 09:08, Support Team said: 可以試試：支付按金：採購，bank/cash輸入負數

at 2023-05-17 09:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b5582c416e23d03883a9357df752c10e4e72a9b5/2023-05-17_17-07-00-採購單（收貨）_-_Google_Chrome.png

at 2023-05-17 09:08, Support Team said: 入貨，直接輸入採購單

at 2023-05-17 09:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/16b93f9ad1873cae67a52636e5bc92a28d97828a/2023-05-17_17-08-11-採購單（收貨）_-_Google_Chrome.png

at 2023-05-17 09:09, Support Team said: 在付款頁面，用第一條負數的來抵銷第二條

at 2023-05-17 09:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c502bd14ff055ec98802a86cf5f758299278f54f/2023-05-17_17-09-13-付款（供應商）_-_Google_Chrome.png

at 2023-05-17 09:10, Support Team said: 報表需要查看往來報表：

at 2023-05-17 09:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b18ad6854ff1840435e75b77f57e5ccfece3767/2023-05-17_17-10-02-供應商往來報表_-_Google_Chrome.png

at 2023-05-17 09:15, Pheobe. said: 按金:採購在那個項目看到?

at 2023-05-17 09:16, Support Team said: 你指上面例子第一張採購單?

at 2023-05-17 09:18, Pheobe. said: 是的

at 2023-05-17 09:19, Pheobe. said: 找不到在那裏

at 2023-05-17 09:19, Support Team said: bank/cash 入負數:

at 2023-05-17 09:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/af30e627fb22e159333413b9ba75f476a0951ae6/image.png

at 2023-05-17 09:20, Support Team said: 傳票: debit AP

at 2023-05-17 09:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c848fbec30079050288b7459ea5bb550acac4d4c/image.png

at 2023-05-17 09:20, Support Team said: 往來報表:

at 2023-05-17 09:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cb3e8e00586fdde4b468a8a980047142f78a4c00/image.png

2023-05-17-Chat transcript on hk1.coweasy.com started on Wedn-0300.json

at 2023-05-17 08:39, Victor Lau. said: 但係想知收費會係按每個excel表計定係其實冇分?

at 2023-05-17 08:40, Support Team said: 你指什麼?

at 2023-05-17 08:41, Victor Lau. said: 自定銷售報表

at 2023-05-17 08:43, Support Team said: 是指報價定製報表?

at 2023-05-17 08:44, Victor Lau. said: 銷售圖像報表

at 2023-05-17 08:49, Support Team said: 在報價時，定製報表的數量和報表內容的複雜程度都會被當作參考

at 2023-05-17 08:51, Victor Lau. said: 好的謝謝

2023-05-17-Chat transcript on www.coweasy.com started on Wedn-0301.json

at 2023-05-17 08:44, Sandy Cheung. said: Hi, may I change the default of the account no. & Name?

at 2023-05-17 08:44, Sandy Cheung. said: I

at 2023-05-17 08:44, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64648959a3c8d40bf9dfefa4/v/8015564cebe4e3c710322700c5d9f61df56bf75e/image.png

at 2023-05-17 08:44, Support Team said: you can change in the chart of account

at 2023-05-17 08:46, Sandy Cheung. said: How to change?

at 2023-05-17 08:48, Sandy Cheung. said: I mean I don't want service income as my default when I enter the bank statement input

at 2023-05-17 08:50, Support Team said: 預設第一個收入科目

at 2023-05-17 08:50, Support Team said: 按科目編號排序的第一個

at 2023-05-17 08:51, Sandy Cheung. said: OK, got it , thanks!

2023-05-18-Chat transcript on hk1.coweasy.com started on Thur-0302.json

at 2023-05-18 03:26, Daphne. said: 你好。

at 2023-05-18 03:26, Daphne. said: 我想把那个报表的模式修改在哪里修改？

at 2023-05-18 03:28, Support Team said: 多數報表都沒有修改

at 2023-05-18 03:28, Support Team said: 如需修改發票/收據等單據請查看FAQ:
https://coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-05-18 03:30, Daphne. said: 要英文报表

at 2023-05-18 03:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f49e55e47c98f64e882d9c675aede0ca07067b26/2023-05-18_11-30-48-Dashboard_-_Google_Chrome.png

at 2023-05-18 03:31, Support Team said: 系統可轉介面語言

at 2023-05-18 03:32, Daphne. said: 我试一试

2023-05-18-Chat transcript on hk1.coweasy.com started on Thur-0303.json

at 2023-05-18 06:44, matrixmiji.fin@gmail.com. said: Hello! Janet, 請問期初AR AP 要在初始餘額裡加入是吧

at 2023-05-18 06:45, Support Team said: 所有科目/庫存的初始餘額都可以在初始餘額輸入

2023-05-18-Chat transcript on hk1.coweasy.com started on Thur-0304.json

at 2023-05-18 06:41, Pheobe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6465bfd2a3c8d40bf99a30bf/v/4041d115528c8311c23f2d094771539b04a41a4a/image.png

at 2023-05-18 06:42, Pheobe. said: when i can use this function?

at 2023-05-18 06:44, Support Team said: A prepaid deposit is recorded when a company pays in advance for a good or service that they will receive in the future.

at 2023-05-18 06:45, Pheobe. said: sorry, i have the mistake for the question

at 2023-05-18 06:45, Pheobe. said: where i can use this function?

at 2023-05-18 06:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7553b06dbb211d3701aca2fe0da878ac97a56b57/image.png

at 2023-05-18 06:46, Pheobe. said: i can't find the function key

at 2023-05-18 06:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/50b5f0d8d010c183050b0df4c3df334d9e1a83a9/image.png

at 2023-05-18 06:49, Pheobe. said: i want to input the deposit to supplier not check the report details

at 2023-05-18 06:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/113807eeadc0d76481832e4c286dae2dc3e0bd6c/image.png

at 2023-05-18 06:51, Pheobe. said: could you please tech me the step?

at 2023-05-18 06:52, Pheobe. said: step by step?

at 2023-05-18 06:53, Pheobe. said: i can't to find the prepaid deposit

at 2023-05-18 06:53, Pheobe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6465bfd2a3c8d40bf99a30bf/v/488d9854555757e8c5ae7adb4ef2981816d44070/image.png

at 2023-05-18 06:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef3a6460d6d9f86ecd19bdb123d40779b4405f14/image.png

at 2023-05-18 06:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fd3ccbafdb923b8b26615b3509baeda38019b094/image.png

at 2023-05-18 06:56, Support Team said: If this account does not exist, you can add it to the chart of accounts

at 2023-05-18 06:56, Support Team said: account nature: current assets

at 2023-05-18 06:58, Support Team said: account name should contains keywords: "prepaid", "deposit", " 預付", "按金" or "訂金"

at 2023-05-18 06:59, Pheobe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6465bfd2a3c8d40bf99a30bf/v/7d3fc26bbb78095c61ecf84d6fcf5fde9c072f05/image.png

at 2023-05-18 06:59, Pheobe. said: you can see i have the deposit account

at 2023-05-18 07:01, Pheobe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6465bfd2a3c8d40bf99a30bf/v/bee1c74b6ee254fd3f0ecc261e2954ad340e55ce/image.png

at 2023-05-18 07:02, Pheobe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6465bfd2a3c8d40bf99a30bf/v/89e0df421d6da097ddb55e20520291dff6196e9f/image.png

at 2023-05-18 07:02, Support Team said: which step?

at 2023-05-18 07:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/78bdfcce0117edc6e9cfe3afcdedfc6786cbd88c/圖片.png

at 2023-05-18 07:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b997b0eff97476c5a3f367dbc77a7f965df3750/圖片.png

at 2023-05-18 07:05, Pheobe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6465bfd2a3c8d40bf99a30bf/v/a1cab05f638d32288a062ad11312838c9b4fa059/image.png

at 2023-05-18 07:05, Pheobe. said: direct payment?

at 2023-05-18 07:06, Pheobe. said: but I haven't any details for the deposit

at 2023-05-18 07:07, Pheobe. said: just know the payment amount

at 2023-05-18 07:11, Support Team said: no other details, only record prepaid amount for a supplier

at 2023-05-18 07:14, Pheobe. said: if i have the details, i want to issues the PO and how can i settle this deposit?

at 2023-05-18 07:15, Pheobe. said: issues the deposit payment Dr deposit 10,000

at 2023-05-18 07:15, Pheobe. said: Cr bank hkd10,000

at 2023-05-18 07:16, Support Team said: 1

at 2023-05-18 07:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7144c548b17fb4a6fcffc4d7aa0771fc421058ab/image.png

at 2023-05-18 07:16, Support Team said: 2

at 2023-05-18 07:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/22e86a8f4b8436da40a62548aecfafc009258291/image.png

at 2023-05-18 07:16, Support Team said: only 2 steps

at 2023-05-18 07:16, Pheobe. said: and settle the deposit , is Dr AP HKD10,000.00 Cr Deposit HKD10,000.00

at 2023-05-18 07:17, Support Team said: step 2 can do in payment:

at 2023-05-18 07:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/088c4ee349b362b7353d081238ce7434ef48de10/image.png

at 2023-05-18 07:18, Support Team said: to settle a purchase

at 2023-05-18 07:20, Pheobe. said: i try it, thank you for you help

2023-05-18-Chat transcript on hk1.coweasy.com started on Thur-0305.json

at 2023-05-18 07:30, matrixmiji.fin@gmail.com. said: 請問期初AR AP都要在初始餘額入嗎?如是點入THX

at 2023-05-18 07:36, Support Team said: 所有科目/庫存的初始餘額都可以在初始餘額輸入

at 2023-05-18 07:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/312b92c30541c1fd5b766d59657aa6ed7c973a1c/image.png

2023-05-18-Chat transcript on hk1.coweasy.com started on Thur-0306.json

at 2023-05-18 08:31, Pheobe. said: hello, if i make the payment, where are the input payment details? e.g. cheque no. or T/T?

at 2023-05-18 08:31, Support Team said: remarks / description

2023-05-19-Chat transcript on hk1.coweasy.com started on Frid-0307.json

at 2023-05-19 07:45, Pheobe. said: HELLO, what mean is C.Q. , O.I, O.O, A.Q, U.P., N.P., Lot No.?

at 2023-05-19 07:46, Support Team said: current qty order qty (in) order qty (out) available qty unit price net price lot number

2023-05-22-Chat transcript on hk1.coweasy.com started on Mond-0309.json

at 2023-05-22 07:05, Monique ip. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646b1383a3c8d40bf985dc87/v/c9f8a77e17460fded8a87bb8ec57a76c56c85511/WhatsApp_Image_2023-05-22_at_3.04.14_PM.jpeg

at 2023-05-22 07:06, Monique ip. said: 例如這張單, 我之前付了1萬, 之後再付1 萬, 餘額未比應該點入

at 2023-05-22 07:06, Support Team said: 已在系統輸入了什麼?

at 2023-05-22 07:08, Monique ip. said: 11300 家俱及固定設備 $10000

at 2023-05-22 07:13, Support Team said: 如了什麼單據\

at 2023-05-22 07:13, Support Team said: 在哪裡輸入

at 2023-05-22 07:15, Monique ip. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646b1383a3c8d40bf985dc87/v/07bf39509ba5353645676460d37ac134e50b142d/WhatsApp_Image_2023-05-22_at_3.04.14_PM.jpeg

at 2023-05-22 07:15, Support Team said: 輸入報價單?

at 2023-05-22 07:16, Support Team said: 系統的報價單不入會計

at 2023-05-22 07:16, Monique ip. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646b1383a3c8d40bf985dc87/v/c6c96f3580c6d49fe562ae588ba04109fb49ef99/WhatsApp_Image_2023-05-22_at_3.15.12_PM.jpeg

at 2023-05-22 07:27, Support Team said: 這條紀錄輸入了什麼？

at 2023-05-22 08:00, Monique ip. said: 董事代付: 11300 家俱及固定設備 $10000

at 2023-05-22 09:06, Monique ip. said: 有回覆嗎

at 2023-05-22 09:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5867a4d8b20d3d493d880b028c27064858f7e2d9/2023-05-22_17-25-32-(主頁)_會計_-_Google_Chrome.png

at 2023-05-22 09:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14267993c9864b34a4f513de35e248a7388316b8/2023-05-22_17-24-38-董事代付_代收_-_Google_Chrome.png

at 2023-05-22 09:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a38b2c8b1ea53ac6976c4af324ce5746e3c0151c/2023-05-22_17-25-15-銀行月結單輸入_-_Google_Chrome.png

at 2023-05-22 09:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8531323231024de6738e3e8c395b6965f3ea4012/2023-05-22_17-26-16-會計人員輸入_-_Google_Chrome.png

at 2023-05-22 09:29, Support Team said: 例子：董事代付 2次 10000 預付按金銀行轉帳 2次 10000 預付按金會計輸入全數 CR 預付按金 DR 固定資產

at 2023-05-22 09:38, Monique ip. said: 如果我只付了$10000 , 餘數3萬欠款, 欠款我要點輸入

at 2023-05-22 09:39, Support Team said: 支付餘數的30000？

at 2023-05-22 09:39, Support Team said: 公司銀行？

at 2023-05-22 09:39, Monique ip. said: 未付, 仍欠

at 2023-05-22 09:42, Support Team said: 但未收貨？

at 2023-05-22 09:43, Monique ip. said: 未

2023-05-22-Chat transcript on www.coweasy.com started on Mond-0308.json

at 2023-05-22 09:27, Yan Yu int'l. said: 如何輸入上年度 b/f

at 2023-05-22 09:31, Support Team said: 如由今年開始輸入單據，上年度結餘在初始餘額輸入

at 2023-05-22 09:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4991895474ffc89f01d03bb29f35cd7e1d7c8523/-50-36-Dashboard.png

2023-05-23-Chat transcript on hk1.coweasy.com started on Tues-0310.json

at 2023-05-23 02:59, matrixmiji.fin@gmail.com. said: 早晨! 點樣睇到貴司帳單

at 2023-05-23 02:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dae676031459e1b12e6968d6fef6a3adeebdb7aa/2023-05-23_10-59-30-Dashboard_-_Google_Chrome.png

at 2023-05-23 03:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/98b7a32b9d74f24db6a508fb2bb9f2dc952734cd/2023-05-23_10-59-38-訂購_-_Google_Chrome.png

2023-05-23-Chat transcript on hk1.coweasy.com started on Tues-0312.json

at 2023-05-23 06:33, Ida Wong. said: Hi. Please advise what are the differences between "Purchase (Supplier)" and "Instant Purchases"? And what is the purpose to use "Instant Purchases"? And different when show in Reports?

at 2023-05-23 06:36, Support Team said: settle in same bill, no account payable:

at 2023-05-23 06:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b9a275490a62380e17b8ba0dca62efd3dc1ca044/2023-05-23_14-35-28-Instant_Purchases_Online_-_Google_Chrome.png

2023-05-23-Chat transcript on hk1.coweasy.com started on Tues-0313.json

at 2023-05-23 05:14, Jeffrey Lau. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646c4844a3c8d40bf9d4da37/v/0f8d5b5cfc5cd4a155c6e0d35ce1829c8229f5c4/螢幕截圖_2023-05-23_13.13.36.png

at 2023-05-23 05:15, Jeffrey Lau. said: 你好，我在非會計人員輸入了記錄，也上載了銀行月結單記錄。

at 2023-05-23 05:16, Jeffrey Lau. said: 想問在銀行對帳單中應該怎樣做？

at 2023-05-23 05:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/16db2795bd02a692513f583a6d61fab7347ace42/image.png

at 2023-05-23 05:22, Support Team said: 這裡輸入銀行結餘, 比較 unpresented cheques 導致和general ledger 的差異

at 2023-05-23 05:24, Jeffrey Lau. said: ＄800元那個交易我也有在非會計人員輸入了記錄，但在銀行對帳單中沒有顯示。

at 2023-05-23 05:25, Support Team said: 你指什麼?

at 2023-05-23 05:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/542c7f8e3fa6ef16338343bf0035d1aea1533b8d/image.png

at 2023-05-23 06:48, Jeffrey Lau. said: 想問如果我在非會計人員輸入了記錄，是否不用透過銀行月結單 / 現金再上載excel檔案？而銀行對帳單應該怎麼做？

at 2023-05-23 06:50, Support Team said: 任何單據都只輸入一次，在非會計人員頁面輸入了，就不要再在其他頁面重複輸入

at 2023-05-23 06:51, Support Team said: 銀行對帳單輸入銀行結餘, 比較 unpresented cheques 導致和general ledger 的差異

at 2023-05-23 06:52, Jeffrey Lau. said: :pray_tone1::ok_hand_tone2:

2023-05-23-Chat transcript on www.coweasy.com started on Tues-0311.json

at 2023-05-23 03:55, Yan Yu int'l. said: Hi, 請問如何將上年度PL b/f到現今年

at 2023-05-23 03:55, Support Team said: 如由今年開始輸入單據，上年度結餘在初始餘額輸入

at 2023-05-23 03:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/593b113a15c361ba061e12e85f5313c22cae754a/image.png

at 2023-05-23 03:58, Yan Yu int'l. said: 我已試過, 但不能入,

at 2023-05-23 03:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8a82b8005dab44fbcbbf1f2bce7cba12ce07efdc/image.png

at 2023-05-23 04:05, Yan Yu int'l. said: 年結日期是在那裡填, 初始餘額日期不是我要的年度尾日期. 而那個不是 ? 而是 !

at 2023-05-23 04:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ab3ba7f02a2fa52d84b0c3b5a4efe98939c9a57/image.png

2023-05-24-Chat transcript on coweasy.com started on Wednesda-0315.json

at 2023-05-24 03:00, Kitty Chung. said: Hi Janet, I cannot do data entry in system. Although I resent the computer.

at 2023-05-24 03:00, Support Team said: what do you mean by "cannot do data entry"

at 2023-05-24 03:00, Kitty Chung. said: Please check, thanks!

at 2023-05-24 03:02, Kitty Chung. said: When I go to bank statement direct input, it show loading.

at 2023-05-24 03:03, Support Team said: try keyboard press: ctrl + f5, to force refresh

at 2023-05-24 03:05, Kitty Chung. said: T白又!

2023-05-24-Chat transcript on hk1.coweasy.com started on Wedn-0314.json

at 2023-05-24 02:04, matrixmiji.fin@gmail.com. said: 早晨!請問貴司有冇所有account name list

at 2023-05-24 02:04, Support Team said: 什麼 account name list ?

at 2023-05-24 02:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c320076e27196c1ba043145b313b4d2154abdeb8/26-26-科目列表.png

at 2023-05-24 02:05, matrixmiji.fin@gmail.com. said: 所有會計科目的模板

at 2023-05-24 02:06, Support Team said: 新用戶, 未入過數, 可在科目表根據行業選擇預設科目

at 2023-05-24 02:06, matrixmiji.fin@gmail.com. said: 寧售批發有冇呀:grinning:

at 2023-05-24 02:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b25557dd49c52ed1197e53f6e112c375b0c880f7/2023-05-24_10-09-00-科目列表_-_Google_Chrome.png

at 2023-05-24 02:18, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646d6d8fa3c8d40bf9ac6531/v/14005dd8ca002c1e21004a808706cf5668f602e0/image.png

at 2023-05-24 02:19, matrixmiji.fin@gmail.com. said: DEPOSIT PAID可否揀其他例如:CLP POWER

at 2023-05-24 02:20, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646d6d8fa3c8d40bf9ac6531/v/e6a0ead9879673e5f52d0d518369a796f26a7881/image.png

at 2023-05-24 02:23, Support Team said: 客戶按金/預付按金功能僅用於客戶和供應商, 支出模組暫時沒有相關功能

at 2023-05-24 02:24, matrixmiji.fin@gmail.com. said: 而家應點入

at 2023-05-24 02:25, matrixmiji.fin@gmail.com. said: CLP 當SUPPLIER入

at 2023-05-24 02:25, matrixmiji.fin@gmail.com. said: 定只入總數

at 2023-05-24 02:26, Support Team said: 只入總數，不能入sub-ledger

at 2023-05-24 02:31, matrixmiji.fin@gmail.com. said: 曞白

at 2023-05-24 02:37, matrixmiji.fin@gmail.com. said: 科目表似唔見RETAINED EARNING

at 2023-05-24 02:39, Support Team said: 系統科目表一定有retained earnings，這個科目不可刪除，也不可改科目性質

at 2023-05-24 02:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/151e1d9abdda336534cebb55e1e2079341fab29d/2023-05-24_10-38-05-科目列表_-_Google_Chrome.png

at 2023-05-24 02:39, matrixmiji.fin@gmail.com. said: 原來係呢個:grinning:

at 2023-05-24 02:43, matrixmiji.fin@gmail.com. said: 是否我入曬所有opening ｂａｌａｎｃｅ，ＣＯＷＥＡＳＹ　會自動彈出RETAINED EARNING條數ｂａｌａｎｃｅ　個ａｃｃｏｕｎｔ

at 2023-05-24 02:44, Support Team said: 初始餘額只輸入 retained earnings 以外的金額， retained earnings 自動計算

2023-05-24-Chat transcript on hk1.coweasy.com started on Wedn-0316.json

at 2023-05-24 03:19, matrixmiji.fin@gmail.com. said: 點解唔比加ｏｐｅｎｉｎｇ　ｂａｌａｎｃｅ

at 2023-05-24 03:21, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646d80fda3c8d40bf9d6db3e/v/eb7eb437925838af25e9ef29da51bf42f1bb613c/image.png

at 2023-05-24 03:21, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646d80fda3c8d40bf9d6db3e/v/382ae66e29ab242ed33eaf1a8d89b7ce6e624d48/image.png

at 2023-05-24 03:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ddf51e07c1406445a4dc53f6ebe87017127d77e5/圖片.png

at 2023-05-24 03:23, matrixmiji.fin@gmail.com. said: ＹＥＳ

at 2023-05-24 03:23, Support Team said: 不要用全形

at 2023-05-24 03:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac6f2e27d22faae1bccb90051ca0137fd2dc3e32/圖片.png

at 2023-05-24 03:25, Support Team said: 不要用全形

at 2023-05-24 03:51, matrixmiji.fin@gmail.com. said: 想問BＡＮＫ LOAN係邊入

at 2023-05-24 03:51, matrixmiji.fin@gmail.com. said: 10年期

at 2023-05-24 03:52, Support Team said: 會計人員輸入，dr bank cr liabilities

at 2023-05-24 03:52, matrixmiji.fin@gmail.com. said: long team liab

at 2023-05-24 03:55, matrixmiji.fin@gmail.com. said: 歸類為Current liabilities or Otjher long-team liab

at 2023-05-24 03:57, Support Team said: long-team

at 2023-05-24 04:04, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646d80fda3c8d40bf9d6db3e/v/a75d85212144e066cb699bf04d05255fb10154cd/image.png

at 2023-05-24 04:05, matrixmiji.fin@gmail.com. said: 但reportl 中分類好奇怪

at 2023-05-24 04:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6ca1a5f5ae3092bbcd2c11addb2c81cf62413c80/2023-05-24_12-07-37-Chart_of_Accounts_-_Google_Chrome.png

at 2023-05-24 04:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dcebd0938ecea559ce5b31d0f37b113299629cd8/2023-05-24_12-07-58-BS_-_Google_Chrome.png

at 2023-05-24 04:24, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646d80fda3c8d40bf9d6db3e/v/98dbd94c03ee0866e960c0c6c4c3af90b6fb2249/image.png

at 2023-05-24 04:24, matrixmiji.fin@gmail.com. said: 更改唔到資料BANKＬＯＡＮ

at 2023-05-24 04:26, Support Team said: 不清楚你做了什麼操作

at 2023-05-24 04:26, Support Team said: 新增了2行？

at 2023-05-24 04:28, matrixmiji.fin@gmail.com. said: 有２條LＯＡＮ

at 2023-05-24 04:29, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646d80fda3c8d40bf9d6db3e/v/56a4bfa91ac26c29984153e74386bfab32979fcc/image.png

at 2023-05-24 04:30, matrixmiji.fin@gmail.com. said: 咁加可以嗎

at 2023-05-24 04:31, Support Team said: 新增？

at 2023-05-24 04:31, Support Team said: 科目編號有沒有重複？

at 2023-05-24 04:31, matrixmiji.fin@gmail.com. said: 沒有

at 2023-05-24 04:32, Support Team said: 可以

at 2023-05-24 04:32, matrixmiji.fin@gmail.com. said: 如有可以刪除嗎

at 2023-05-24 04:32, Support Team said: 科目沒有入過單據的可以刪除

at 2023-05-24 04:33, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646d80fda3c8d40bf9d6db3e/v/3c07c9bd586c454f513935859ce386a74f02b4e1/image.png

at 2023-05-24 04:34, matrixmiji.fin@gmail.com. said: 請問第三層都係填補２１１００嗎

at 2023-05-24 04:36, Support Team said: 第 2 / 3 / 4 層的編號，各自不重複就可以

2023-05-24-Chat transcript on hk1.coweasy.com started on Wedn-0317.json

at 2023-05-24 06:43, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646da708a3c8d40bf9416dfe/v/383511b5e489ea7cfc5aaeb8bcfcf816bd2544f2/image.png

at 2023-05-24 06:44, matrixmiji.fin@gmail.com. said: Office equipment 我操作上是否有問題

at 2023-05-24 06:44, matrixmiji.fin@gmail.com. said: 要加11300嗎

at 2023-05-24 06:45, Support Team said: 不明你的問題，你指什麼

at 2023-05-24 06:47, matrixmiji.fin@gmail.com. said: 附件11200之後才分11210& 11220的格式

at 2023-05-24 06:48, Support Team said: 科目表，第2 / 3 層

at 2023-05-24 06:56, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646da708a3c8d40bf9416dfe/v/af81d655d320176f669bb73c5e593ee479ce86e5/image.png

at 2023-05-24 06:56, matrixmiji.fin@gmail.com. said: 已整但格式有錯

at 2023-05-24 06:56, Support Team said: 11100 的是怎樣設置的

at 2023-05-24 07:04, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646da708a3c8d40bf9416dfe/v/8995093c2a1a4d2b6fc13fc611f825a6043db7e3/image.png

at 2023-05-24 07:05, matrixmiji.fin@gmail.com. said: 已改

at 2023-05-24 07:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/132bee471c294c01d0f681b1d8714871a9a443cc/圖片.png

at 2023-05-24 07:07, matrixmiji.fin@gmail.com. said: 即唔打第三層

at 2023-05-24 07:08, Support Team said: 按這裡

at 2023-05-24 07:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ae6bd0c994b2827339d51148bfe5097410cb60d/圖片.png

at 2023-05-24 07:08, Support Team said: 看看 11100 是怎樣設置的

at 2023-05-24 08:22, matrixmiji.fin@gmail.com. said: 請問是否每月的費用一定要在當月入帳

at 2023-05-24 08:24, Support Team said: 單據可選日期，用戶可輸入之前單據

2023-05-24-Chat transcript on hk1.coweasy.com started on Wedn-0318.json

at 2023-05-24 08:23, Jeffrey Lau. said: 网络及电话费

at 2023-05-24 08:23, Jeffrey Lau. said: sorry, wrong type

at 2023-05-24 09:04, Jeffrey Lau. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646d9a05a3c8d40bf9b0bd0d/v/1aaef58079c2c769f8d1f6b25c8f3ce9db0ab0df/螢幕截圖_2023-05-24_17.03.46.png

at 2023-05-24 09:04, Jeffrey Lau. said: Hi, I want to ask what is the digit shown in the table

at 2023-05-24 09:04, Jeffrey Lau. said: 27,733.33

at 2023-05-24 09:05, Jeffrey Lau. said: what is it stand for?

at 2023-05-24 09:07, Support Team said: subtotal

at 2023-05-24 09:17, Jeffrey Lau. said: but we did the bank reconciliation, and the balance is matched, but the bank ledger balance is different

at 2023-05-24 09:19, Support Team said: The balance shown in the ledger may not match the bank if there are any unpresented checks

at 2023-05-24 09:20, Jeffrey Lau. said: yes, I understand, but we found there is no unpresented cheque

at 2023-05-24 09:21, Jeffrey Lau. said: and the balance shown in the front page (coweasy is differ from our record

at 2023-05-24 09:21, Support Team said: Please review the opening balances and vouchers from prior periods

at 2023-05-24 09:25, Jeffrey Lau. said: OK, let us have a fall back check

at 2023-05-24 09:25, Jeffrey Lau. said: thanks for your help

2023-05-25-Chat transcript on hk1.coweasy.com started on Thur-0320.json

at 2023-05-25 03:29, LISA. said: 你好，我想先试用一下软件，不知道从哪进去

at 2023-05-25 03:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/63c8c471e066efe8450a687fb3b9d2d436b0efda/圖片.png

at 2023-05-25 03:30, LISA. said: 好的，我先了解一下，谢谢

at 2023-05-25 03:31, LISA. said: 固定资产做摊销吗

at 2023-05-25 03:33, LISA. said: 我们需要5个人同时登入操作，有中英文版本的吗

at 2023-05-25 03:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/df7206f26ad6f7627da222816ff138bd3460ad55/圖片.png

at 2023-05-25 03:49, LISA. said: 怎么回到主页面呢，

at 2023-05-25 03:50, Support Team said: 網站資訊主頁？

at 2023-05-25 03:54, LISA. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646ed54fa3c8d40bf95e4e60/v/baa0cf1e874e817e20f0dafc1dd147d4b1afda96/image.png

at 2023-05-25 03:54, LISA. said: 就是回到这个页面

at 2023-05-25 03:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cd25918439492a88b1b3ab4121fb85bdfdf52c94/2023-05-25_11-55-12-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-05-25 03:58, LISA. said: 这个页面回到我刚给你发的主页面上

at 2023-05-25 03:58, LISA. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646ed54fa3c8d40bf95e4e60/v/931376a6935260f0b1bcb145795d047b2b8e7941/image.png

at 2023-05-25 03:59, Support Team said: 這些頁面儲存後可直接關閉

at 2023-05-25 04:00, LISA. said: 从哪里点击

at 2023-05-25 04:01, LISA. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646ed54fa3c8d40bf95e4e60/v/8bd5305a95b9c3446403548b0262ce31d10c8df2/image.png

at 2023-05-25 04:01, LISA. said: 这凭证怎么输入的

at 2023-05-25 04:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/305102c52da7764b38f69fd69fc1a04be0133e0a/圖片.png

at 2023-05-25 04:04, Support Team said: 同一條傳票，輸入相同傳票編號

2023-05-25-Chat transcript on hk1.coweasy.com started on Thur-0321.json

at 2023-05-25 02:05, matrixmiji.fin@gmail.com. said: 旱晨!Janet

at 2023-05-25 02:07, matrixmiji.fin@gmail.com. said: 用港幣開發票時但產品成本價是日圓,此前提下,可否照正常咁開發票呢?THX

at 2023-05-25 02:09, Support Team said: 是

at 2023-05-25 02:25, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646ebcc5a3c8d40bf9c5135b/v/3cd9414f86a5c5e0ef1690b34feab59b6a87c994/image.png

at 2023-05-25 02:25, matrixmiji.fin@gmail.com. said: 期初存貨價錢改完冇UPDATE

at 2023-05-25 02:27, matrixmiji.fin@gmail.com. said: 已改到謝謝您

at 2023-05-25 02:41, matrixmiji.fin@gmail.com. said: 開發票時庫存產品可否用BARCODE 尋找

at 2023-05-25 02:42, Support Team said: 在產品資料由輸入就可以搜尋

at 2023-05-25 02:52, matrixmiji.fin@gmail.com. said: 可否同一張發票有幾種銷售類型

at 2023-05-25 02:52, Support Team said: 什麼銷售類型

at 2023-05-25 02:54, matrixmiji.fin@gmail.com. said: 寧售或代理

at 2023-05-25 02:54, Support Team said: 可以

at 2023-05-25 02:58, matrixmiji.fin@gmail.com. said: 操作上有地麻煩因搵唔到寧售的產品

at 2023-05-25 02:58, Support Team said: 怎樣找不到？

at 2023-05-25 02:58, Support Team said: 庫存編號/名稱/條碼搜尋都可以

at 2023-05-25 02:59, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646ebcc5a3c8d40bf9c5135b/v/9a529f28831800616dc8171b17f9996cf812c163/image.png

at 2023-05-25 03:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de3adc843f7bea201ba956e7d3cf1633a9c123d4/圖片.png

at 2023-05-25 03:10, matrixmiji.fin@gmail.com. said: 項目

at 2023-05-25 03:10, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646ebcc5a3c8d40bf9c5135b/v/7ff985c54ec065479370fcf6498d130da96a30ea/image.png

at 2023-05-25 03:11, matrixmiji.fin@gmail.com. said: 請問上圖c字係乜意思

at 2023-05-25 03:12, Support Team said: consign in 銷售

at 2023-05-25 03:21, matrixmiji.fin@gmail.com. said: 開發票時銷售數量大於存貨數量的情況下哪裡可以即時見到存貨數量

at 2023-05-25 03:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d9e41794343b7df671794c27f2b7fc8b93a84f09/2023-05-25_11-23-07-銷售（出貨）_-_Google_Chrome.png

at 2023-05-25 04:41, matrixmiji.fin@gmail.com. said: 如要再發票扣減其他費用應點樣操作 thx

at 2023-05-25 04:42, Support Team said: 收款，扣減銀行費用：

at 2023-05-25 04:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3f8124ee02906e87ae501750168adb5ac5625218/銀行費用AR.png

at 2023-05-25 04:44, matrixmiji.fin@gmail.com. said: 要收錢時才可以扣減相關費用

at 2023-05-25 04:44, Support Team said: 你要扣減發票？

at 2023-05-25 04:44, Support Team said: 少收客戶款項？

at 2023-05-25 04:45, matrixmiji.fin@gmail.com. said: 同一張發票可以扣減相關費用嗎

at 2023-05-25 04:45, Support Team said: 金額入負數

at 2023-05-25 04:46, matrixmiji.fin@gmail.com. said: 金額入負數---有冇科目可以選擇

at 2023-05-25 04:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f62e25c10476dcbe0709e90735113e2d000a33c9/2023-05-25_12-46-45-銷售（出貨）_-_Google_Chrome.png

2023-05-25-Chat transcript on hk1.coweasy.com started on Thur-0322.json

at 2023-05-25 07:38, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/646f0767a3c8d40bf94fb1b6/v/ca410a7a5637e7645035e3e16c87d218e046fa87/image.png

at 2023-05-25 07:40, matrixmiji.fin@gmail.com. said: HELLO!收錢程序咁做跟著按OK即可對吧

at 2023-05-25 07:41, Support Team said: yes

2023-05-25-Chat transcript on www.coweasy.com started on Thur-0319.json

at 2023-05-25 03:02, lisa said: 是的

at 2023-05-25 03:02, lisa said: 我想了解一下，这个软件可以几个人同时在线使用

at 2023-05-25 03:03, Support Team said: 每個登入只可同時登入一次

at 2023-05-25 03:04, Support Team said: 如需多個登入，可訂購額外用戶

at 2023-05-25 03:06, lisa said: 可以生成哪几个报表呢

at 2023-05-25 03:06, lisa said: 固定资产可以做摊销吗

at 2023-05-25 03:06, Support Team said: 基本財務報表都有

at 2023-05-25 03:07, Support Team said: 如需銷售，庫存貨其他報表，需小企雲/企業雲才有

at 2023-05-25 03:07, lisa said: 額外用戶怎么付费呢，我这里需要5人以上同时使用这个软件，需要处理三家公司的账目

at 2023-05-25 03:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/047d843b4c9cb60f6de47dbe69264feb5848f809/trial.png

at 2023-05-25 03:08, Support Team said: 可免費試用30天

at 2023-05-25 03:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1324bc5379c420a12976adf96538bbad961868db/圖片.png

at 2023-05-25 03:08, Support Team said: 功能及收費可查看收費

2023-05-29-Chat transcript on hk1.coweasy.com started on Mond-0324.json

at 2023-05-29 03:50, Victor Lau. said: 想問一問銷售發票入面嘅 item有冇得轉做其他? 例如張通信地址轉做優惠卷code之類

at 2023-05-29 04:40, Support Team said: 你意思在顯示發票給客戶那張？

at 2023-05-29 04:42, Support Team said: 顯示發票給客戶的時候，用戶可自行修改或透過我們發票修改服務修改相關headers

2023-05-29-Chat transcript on hk1.coweasy.com started on Mond-0325.json

at 2023-05-29 06:38, Victor Lau. said: 想問入面的item 可以更改嗎? 例如張通信地址改為其他票題等

at 2023-05-29 06:38, Victor Lau. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64743eb5a3c8d40bf91fdb21/v/8c4f52e89255c84828cd4192d8f3eaadce101019/image.png

at 2023-05-29 06:39, Support Team said: 我明白你意思，你主要想在發票給用戶的時候，改用你自己的標題，是嗎？

at 2023-05-29 06:40, Victor Lau. said: 其實主要是自己看

at 2023-05-29 06:41, Victor Lau. said: 不過係想改為自己的標題

at 2023-05-29 06:42, Support Team said: 明白，一般來說，雲端管理平台是以標準的顯示標題提供用戶使用，由於我們是系統開發商，如用戶需個別優化修改，例如個性化標題顯示，可另行報價處理

2023-05-29-Chat transcript on hk1.coweasy.com started on Mond-0326.json

at 2023-05-29 07:54, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64745100a3c8d40bf9816b7e/v/fe00e7409de7128a5539c685ec507f8245075905/image.png

at 2023-05-29 07:55, matrixmiji.fin@gmail.com. said: 選擇完成品及原材料有分別嗎

at 2023-05-29 08:17, Support Team said: 這個主要是庫存的性質不同，具體上沒有太大分別

2023-05-30-Chat transcript on hk1.coweasy.com started on Tues-0328.json

at 2023-05-30 04:37, matrixmiji.fin@gmail.com. said: 而家用coweasy入緊22年的數,opening ｂａｌａｎｃｅ已入曬，ＡＣＣＵＲＥＤ　ＥＸＰＥＮＳＥＳ

at 2023-05-30 04:38, matrixmiji.fin@gmail.com. said: ＡＣＣＵＲＥＤＥＸＰＥＮＳＥＳ的數要在哪裡入

at 2023-05-30 04:38, Support Team said: 也可以在 opening balance裏面入

at 2023-05-30 04:41, matrixmiji.fin@gmail.com. said: 而家要出糧比同事是否耍在付款裡入

at 2023-05-30 04:41, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64756355a3c8d40bf9578b73/v/f10013efefb36f8b644364bb9f616fbbe0f15d3a/image.png

at 2023-05-30 04:47, matrixmiji.fin@gmail.com. said: 耍選擇＂付款＂定"薪酬與支出＂？？？

at 2023-05-30 04:48, Support Team said: 你意思還是opening balance的問題？還是新的問題？

at 2023-05-30 04:49, matrixmiji.fin@gmail.com. said: 是新的問題？

at 2023-05-30 04:49, matrixmiji.fin@gmail.com. said: 要ＳＥＴＴＬＥ　ＡＣＣＲＵＥＤ　ＥＸＰＥＮＳＥＳ

at 2023-05-30 04:50, Support Team said: 首先需要在薪酬或支出出數，然後在付款做settlement

at 2023-05-30 04:50, matrixmiji.fin@gmail.com. said: ＯＫ　ＴＨＸ:grinning:

at 2023-05-30 05:06, matrixmiji.fin@gmail.com. said: 請問哪裡可以見到已經入咗的所有資料

at 2023-05-30 05:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f9231b82aac54f49d23254a291de1e4f138167a6/image.png

at 2023-05-30 07:31, matrixmiji.fin@gmail.com. said: 市先需要在薪酬或支出出數，然後在付款做settlement———即時2021年１２月份的薪俸在OPENING BALANCE accrued expenses 已有記錄都要在＂薪酬或支出＂重入多一次數是嗎

at 2023-05-30 07:32, Support Team said: 不是

at 2023-05-30 07:33, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64756355a3c8d40bf9578b73/v/f02da26c15a00b57ef45c258d42328544ccfe2f7/image.png

at 2023-05-30 07:52, matrixmiji.fin@gmail.com. said: 2021年１２月份的薪俸在OPENING BALANCE accrued expenses 已有記錄所以直接在＂付款＂直接支付即可

at 2023-05-30 08:07, Support Team said: 是的

2023-05-31-Chat transcript on hk1.coweasy.com started on Wedn-0332.json

at 2023-05-31 06:46, Huang Doreen. said: 請問採購單，採購產品的稅率該怎麼調整?

at 2023-05-31 06:49, Support Team said: 暫時只可整張單入一個稅率，不支持逐個產品入不同稅率:

at 2023-05-31 06:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/31e6580663e475c376226e0ff73dfc47b6dbd5e2/image.png

at 2023-05-31 06:50, Huang Doreen. said: Thank you~

2023-05-31-Chat transcript on hk1.coweasy.com started on Wedn-0334.json

at 2023-05-31 02:29, matrixmiji.fin@gmail.com. said: 早晨! JANET, 如果代客戶往來AC 比錢,應點操作

at 2023-05-31 02:30, Support Team said: 代客戶?

at 2023-05-31 02:30, Support Team said: 請具體描述問題

at 2023-05-31 02:32, matrixmiji.fin@gmail.com. said: 即老闆名下的其他公司related company

at 2023-05-31 02:34, Support Team said: 代這間公司付款？

at 2023-05-31 02:34, Support Team said: 和客戶往來有什麼關係

at 2023-05-31 02:36, matrixmiji.fin@gmail.com. said: DR: 客戶往來AC CR: BANK

at 2023-05-31 02:37, Support Team said: 請具體描述問題

at 2023-05-31 02:38, matrixmiji.fin@gmail.com. said: 是否要在薪酬支出登記後付款比錢嗎

at 2023-05-31 02:39, Support Team said: 請具體描述問題

at 2023-05-31 02:39, Support Team said: related company 和客戶往來有什麼關係？

at 2023-05-31 02:42, matrixmiji.fin@gmail.com. said: 幫老闆名下的其他公司代支費用不是本司的支出正常程序點入數

at 2023-05-31 02:43, Support Team said: 客戶往來無關？

at 2023-05-31 02:47, matrixmiji.fin@gmail.com. said: 幫老闆名下的其他公司代支費用不是本司的支出正常程序點入數是否要在"薪酬支出" 登記後:付款"比錢呢個動作嗎

at 2023-05-31 02:47, matrixmiji.fin@gmail.com. said: 客戶往來無關？---明白

at 2023-05-31 02:51, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6476a709a3c8d40bf9edfddd/v/bbbbf4cb717a9ec7f28ec047b98cf5da112a46cd/image.png

at 2023-05-31 02:56, matrixmiji.fin@gmail.com. said: 總括一句,唔理乜支出,都要在"薪酬支出" 登記之後在"付款" 比錢對嗎?

at 2023-05-31 02:56, Support Team said: 在會計人員輸入，直接入會計傳票，DR 該公司的往來 CR bank/cash

at 2023-05-31 03:00, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6476a709a3c8d40bf9edfddd/v/702cd1b00572957179f4bd268415ebacee58ad57/image.png

at 2023-05-31 03:01, matrixmiji.fin@gmail.com. said: cr side 點入

at 2023-05-31 03:03, matrixmiji.fin@gmail.com. said: cr: bank a/c wr點入

at 2023-05-31 03:04, Support Team said: 分行：

at 2023-05-31 03:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2bed272dc4305a55fdcde7a87349e43b73924abb/image.png

at 2023-05-31 04:30, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6476a709a3c8d40bf9edfddd/v/bc22eb5659e24060352432a1dc68182ba0a01ae7/image.png

at 2023-05-31 04:31, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6476a709a3c8d40bf9edfddd/v/195f4c4d49834d9bed34be567f857c76f5a6df9c/image.png

at 2023-05-31 04:33, matrixmiji.fin@gmail.com. said: 想請教下點樣刪除TYRA廣告費10000

at 2023-05-31 04:36, Support Team said: 需先刪除相關付款，才可修改支出：

at 2023-05-31 04:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e51d09d5d1ed57fcef2b8331e3e0b66a1ac16597/image.png

at 2023-05-31 04:39, matrixmiji.fin@gmail.com. said: 因之前有入payment 後來又刪除咗而家搵唔到記錄點算好呢:blush:

at 2023-05-31 04:41, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6476a709a3c8d40bf9edfddd/v/034586debcdf66661a6b14a20d5ffd84ff3a4887/image.png

at 2023-05-31 04:43, Support Team said: 支出頁面有顯示最新輸入的相關付款

at 2023-05-31 04:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f8e27b18795a350473692f53b1c52f2916b2ba19/image.png

at 2023-05-31 04:45, Support Team said: 付款記錄，搜尋支出編號：

at 2023-05-31 04:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bde7f5ee02cf708ff52600dd4ef88d6057796d8c/image.png

at 2023-05-31 04:49, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6476a709a3c8d40bf9edfddd/v/d5ec8d1aa8457cdb74e930103cc2035938530c3e/image.png

at 2023-05-31 04:50, matrixmiji.fin@gmail.com. said: 都係見唔到EP222-01-04-010

at 2023-05-31 04:50, Support Team said: 你要修改支出 EXP22-01-027，還是做什麼？

at 2023-05-31 04:52, matrixmiji.fin@gmail.com. said: 要修改支出 EXP22-01-027，刪除tyra-10000

at 2023-05-31 04:54, Support Team said: 需先刪除相關付款，才可修改支出

at 2023-05-31 04:54, Support Team said: 所有相關的付款都要刪除

at 2023-05-31 04:57, matrixmiji.fin@gmail.com. said: 關於EXP22-01-027列表上所有的客戶都要刪除

at 2023-05-31 04:58, Support Team said: 客戶？

at 2023-05-31 04:58, Support Team said: 所有相關的付款都要刪除

at 2023-05-31 05:19, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6476a709a3c8d40bf9edfddd/v/b96192cfdc1cf8aa40723838879ce957ea57fb95/image.png

at 2023-05-31 05:19, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6476a709a3c8d40bf9edfddd/v/3e8b3dad4050975b19c5a45eeffa68b62dfb00c6/image.png

at 2023-05-31 05:20, matrixmiji.fin@gmail.com. said: 改完之後外面都係60760.35

at 2023-05-31 05:22, Support Team said: 改了什麼？

at 2023-05-31 05:22, Support Team said: 記錄有沒有刷新？

at 2023-05-31 05:23, matrixmiji.fin@gmail.com. said: 重新登入已改曬了而家OK THX

at 2023-05-31 07:12, matrixmiji.fin@gmail.com. said: 請問銀行利息收入及支出係邊入好呢

at 2023-05-31 07:13, Support Team said: 銀行月結單，或者會計人員輸入，其中一個都可以

at 2023-05-31 07:37, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6476a709a3c8d40bf9edfddd/v/169ac75f62501f1455552b61e68da9c81a152f25/image.png

at 2023-05-31 07:39, matrixmiji.fin@gmail.com. said: 找舊年12月份帶落的貨款直接係"付"比錢對吧

at 2023-05-31 07:41, Support Team said: 是的，輸入實際的日期，金額和付款科目

at 2023-05-31 07:59, Support Team said: 關於這個查詢：

at 2023-05-31 07:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/04ed447f056b24a4a292252c81868cd3637640a2/image.png

at 2023-05-31 08:01, Support Team said: 看看這裏選什麼日期：

at 2023-05-31 08:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/05957355d47112f478a764d431df4fc869dcdeb8/image.png

at 2023-05-31 08:01, Support Team said: 和報表是是否選相應的時間段：

at 2023-05-31 08:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/82bae97e83e75f9547562dc1270d99121d9a75a2/image.png

at 2023-05-31 08:51, matrixmiji.fin@gmail.com. said: 因同事買兵野請問開INVOICE時客戶名稱要重新打嗎

at 2023-05-31 08:51, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6476a709a3c8d40bf9edfddd/v/51424713bf2db8e7eff6ae83d9e8cec469d350a3/image.png

at 2023-05-31 08:52, Support Team said: 請問是什麼問題？

at 2023-05-31 08:54, matrixmiji.fin@gmail.com. said: 在開 SALES ＩＮＶＯＩＣＥ時可以用到供應商及同事的名稱資料

at 2023-05-31 08:55, matrixmiji.fin@gmail.com. said: ？。

at 2023-05-31 09:10, matrixmiji.fin@gmail.com. said: 開發票時乜位置可以見到庫存數量

at 2023-05-31 09:11, matrixmiji.fin@gmail.com. said: 已見到TＨＸ

at 2023-05-31 09:12, Support Team said: 銷售/採購（客戶/供應商）可選，但支出模組暫不支持：

at 2023-05-31 09:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/30414e8b88b725903655b3d1099db6f1f10aca19/image.png

2023-05-31-Chat transcript on www.coweasy.com started on Wedn-0330.json

at 2023-05-31 03:45, Huang Doreen. said: 請問怎麼新增倉庫?

at 2023-05-31 03:45, Huang Doreen. said: 我嘗試過新增一個新的倉庫，但都未有反應

at 2023-05-31 03:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7088f9d41884a349e1075e5f1ab77cd83c8949e3/image.png

at 2023-05-31 03:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0bbb127b940447c9db28c39ab9d1f6a50d46cb66/image.png

at 2023-05-31 03:47, Huang Doreen. said: 成功了，謝謝

2023-06-01-Chat transcript on hk1.coweasy.com started on Thur-0335.json

at 2023-06-01 02:32, Huang Doreen. said: 你好，請問可以建立屬於"服務性質"的item code嗎?

at 2023-06-01 02:40, Support Team said: 暫時沒有這樣的設置，輸入發票時用戶可將庫存當作服務使用，但查看報表時用戶需自行分別該庫存是產品還是服務

at 2023-06-01 02:44, Support Team said: 或者你可以把不同性質的庫存，例如產品庫存，用一個編號，例如A開頭

at 2023-06-01 02:45, Support Team said: 例如服務庫存，用另一個編號，例如B開頭

at 2023-06-01 02:45, Support Team said: 很多用戶也是這樣處理的

at 2023-06-01 02:45, Support Team said: 用以區分不同的items性質

at 2023-06-01 02:50, Huang Doreen. said: 但是你們的系統每一個item一定鎖定要有庫存數量，對吧?

at 2023-06-01 02:51, Support Team said: 鎖定要有庫存數量，是指什麼

at 2023-06-01 02:52, Huang Doreen. said: 指每個item在inventory一定要有數量

at 2023-06-01 02:54, Support Team said: 數量可以是0 或負數

at 2023-06-01 05:13, Huang Doreen. said: 請問系統可以設定全是英文的版本嗎?

at 2023-06-01 05:14, Support Team said: 你指什麼？

at 2023-06-01 05:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2b071f63552f2ed62009df00f4107f20bbeb1375/image.png

at 2023-06-01 05:14, Support Team said: 界面可選英文

2023-06-01-Chat transcript on hk1.coweasy.com started on Thur-0336.json

at 2023-06-01 02:10, matrixmiji.fin@gmail.com. said: HELLO! JANET

at 2023-06-01 02:13, matrixmiji.fin@gmail.com. said: 開咗SALES INVOICE,見到有扣存貨數量,哪裡可以見到已扣成本價thx

at 2023-06-01 02:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d17c1803ebbfd1c2ac7e3bd3909999025e08ba16/image.png

at 2023-06-01 02:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e8cd5f1221c56b2aa2692c58f71f1478226e80bc/image.png

at 2023-06-01 02:21, Support Team said: 更新P&L的成本，請查看FAQ：
https://coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-06-01 02:36, matrixmiji.fin@gmail.com. said: 更新P&L的成本，請查看FAQ：
https://coweasy.com/Cloud/FAQ.aspx?ID=StockPosting--因我司21年用myob入數,2022年用coweasy,昨天才入曬opening BALANCE,請問庫存要做乜動作呀

at 2023-06-01 02:36, matrixmiji.fin@gmail.com. said: 因我司21年用myob入數,2022年用coweasy,昨天才入曬opening BALANCE,請問庫存要做乜動作呀

at 2023-06-01 02:37, matrixmiji.fin@gmail.com. said: 要更新P&L的成本嗎?？？

at 2023-06-01 02:41, Support Team said: 庫存也是需要入初次餘額的

at 2023-06-01 02:41, Support Team said: 也是在同一個頁面輸入

at 2023-06-01 02:42, Support Team said: 點擊庫存這一行，然後在裏面頁面，把所有庫存包括單價和數量全部輸入

at 2023-06-01 02:50, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6477fc02a3c8d40bf9fa2baf/v/150793484304a9b7a33bbc299ceff26909a637d9/image.png

at 2023-06-01 02:51, matrixmiji.fin@gmail.com. said: 之前有入過

at 2023-06-01 03:14, matrixmiji.fin@gmail.com. said: 請問同一salesTyoe A 可以分CONSIGNMENT SALES & DIRECT SALES 嗎

at 2023-06-01 03:27, Support Team said: consign in sales, 用戶需tick這項：

at 2023-06-01 03:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/767baa5c3a619cf4bdd5866bff59aa8b35e12973/image.png

at 2023-06-01 04:12, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6477fc02a3c8d40bf9fa2baf/v/e20b217693d25f88225a55cb23b25f2fa4eeaedb/image.png

at 2023-06-01 04:14, matrixmiji.fin@gmail.com. said: 附件銷售Ａ型１４１３８乜位置可以揀consignment

at 2023-06-01 04:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b02f5a42c114dace7178d28936039a8d2ea8d92e/image.png

at 2023-06-01 04:36, matrixmiji.fin@gmail.com. said: 請問點樣更改本司地址

at 2023-06-01 04:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2a7a1fd18c6d33fecbc7fc1bd7cf69c08c8e50bb/image.png

at 2023-06-01 04:39, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6477fc02a3c8d40bf9fa2baf/v/3c5f2c01d549a59b98245f903f11015659695d5c/image.png

at 2023-06-01 04:40, matrixmiji.fin@gmail.com. said: 唔見有公司資料

at 2023-06-01 04:40, Support Team said: admin 用戶才可改

at 2023-06-01 04:41, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6477fc02a3c8d40bf9fa2baf/v/1876207a058cb3964eaadb83ba936e8c3aaeb484/image.png

at 2023-06-01 04:42, matrixmiji.fin@gmail.com. said: 管理員才可以

2023-06-02-Chat transcript on hk1.coweasy.com started on Frid-0339.json

at 2023-06-02 02:05, Huang Doreen. said: 你好，在供應商付款操作介面，以選擇了供應上，但一直無法自動跳出此供應商應付的帳款，請問怎麼解決?

at 2023-06-02 02:07, Support Team said: 無法自動跳出此供應商應付的帳款 ,是指什麼，請截圖

at 2023-06-02 02:17, Huang Doreen. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64794bcba3c8d40bf907b232/v/6dc6e841569c6a7c7b41e7063a8bcff0a0ebc701/螢幕擷取畫面_2023-06-02_101653.png

at 2023-06-02 02:17, Huang Doreen. said: 此步驟之前已完成開立採購單及收貨

at 2023-06-02 02:18, Huang Doreen. said: 現在進入採購付款程序，但始終無法跳出這個供應商應付款項

at 2023-06-02 02:18, Support Team said: 這個供應商有沒有未支付的採購單？

at 2023-06-02 02:18, Huang Doreen. said: 有

at 2023-06-02 02:18, Support Team said: 已支付，或金額爲0 的都不顯示

at 2023-06-02 02:19, Support Team said: 採購單，請截圖

at 2023-06-02 02:19, Huang Doreen. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64794bcba3c8d40bf907b232/v/458b6e717c14b44309564a3bf6fb21f633617512/螢幕擷取畫面_2023-06-02_101653.png

at 2023-06-02 02:20, Huang Doreen. said: 未付貨款

at 2023-06-02 02:20, Huang Doreen. said:
https://hk1.coweasy.com/Cloud/Video.aspx?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2Fyr0kywcHxtU%3Fz%3

at 2023-06-02 02:20, Huang Doreen. said: 我照這個教學影片做，結果都無法有一樣的效果

at 2023-06-02 02:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/082e266bce1f50f9c2f6c0bc228e72e95d08ebf7/image.png

at 2023-06-02 02:22, Support Team said: 看看這張採購單的傳票

at 2023-06-02 02:23, Huang Doreen. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64794bcba3c8d40bf907b232/v/7a1e90a5bda9c8a89f9498645239804b7912fb49/螢幕擷取畫面_2023-06-02_102328.png

at 2023-06-02 02:30, Support Team said: 借方貸方不應該是同一個科目

at 2023-06-02 02:31, Support Team said: 採購單，預設的貸方是 account payable，這個是固定的不能更改

at 2023-06-02 02:32, Support Team said: 預設借方是 COGS，用戶輸入採購單時可選擇這個科目

at 2023-06-02 02:32, Support Team said: 但不應該選 account payable

at 2023-06-02 02:34, Huang Doreen. said: 成功解決，謝謝

2023-06-02-Chat transcript on hk1.coweasy.com started on Frid-0341.json

at 2023-06-02 06:33, Huang Doreen. said: 請問，一定要先開立發票才能收取客戶的訂金嗎?

at 2023-06-02 06:36, Support Team said: 這樣，直接入收款也可以：

at 2023-06-02 06:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0a392e31f2d1d141b960f1088e99d4488a6c9063/image.png

at 2023-06-02 06:57, Huang Doreen. said: 怎麼印出訂金收據?或訂金證明?

at 2023-06-02 06:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e232ca821a46403ee285be61e9a1508ae929b174/image.png

at 2023-06-02 07:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c4224cf4e876b637329a04a862d7777e2e1a786/image.png

2023-06-02-Chat transcript on www.coweasy.com started on Frid-0337.json

at 2023-06-02 02:31, acc@innovationteam.hk. said: 請問我們在custom invoice 4個檔都已經rename，但昨天發現全部變回customer form 1,2,3,4 ，我想重新rename, 儲存後都無法更改到

at 2023-06-02 02:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d65caf932d185f9c43b23e688273fee9ab546ae7/chrome_k9n5YI9dKE.gif

at 2023-06-02 02:46, acc@innovationteam.hk. said: 我知道點做，但是rename 後再登入也改不到

at 2023-06-02 02:48, Support Team said: 修改了的頁面

at 2023-06-02 02:49, Support Team said: 和顯示沒有修改的頁面

at 2023-06-02 02:49, Support Team said: 2個頁面都截圖

2023-06-02-Chat transcript on www.coweasy.com started on Frid-0338.json

at 2023-06-02 02:55, acc@innovationteam.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64795a05a3c8d40bf971eea7/v/2d4555e68e05f5eec6b9d860bda2b5e4b9afeeb7/after.pdf

at 2023-06-02 02:55, acc@innovationteam.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64795a05a3c8d40bf971eea7/v/2e12054131ca3309cd94878e62372ef3b457cf78/before.pdf

at 2023-06-02 03:00, Support Team said: 是哪裏顯示沒有改？

2023-06-05-Chat transcript on hk1.coweasy.com started on Mond-0343.json

at 2023-06-05 07:07, matrixmiji.fin@gmail.com. said: Hello! 請問可否入咗1月2月3月份的expenses PAYMENT後再開sales invoice or Purchases payment 咁樣可以嗎?

at 2023-06-05 07:08, Support Team said: 可以

at 2023-06-05 07:13, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/647d706da3c8d40bf99863b5/v/09adb9aa77b2a093eab9f3adf299d16db30a133a/image.png

at 2023-06-05 07:13, matrixmiji.fin@gmail.com. said: 想問MPF要點入

at 2023-06-05 07:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f3aaf7f9827f1738da950e46480b5fc2ddf5bc7c/2023-06-05_15-15-37-付款_-_Google_Chrome.png

at 2023-06-05 07:43, matrixmiji.fin@gmail.com. said: 您的意思員工出糧時MPF條數已比SETTLEMENT 不用另做PAYMENT

at 2023-06-05 07:45, Support Team said: 付給員工

at 2023-06-05 07:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e4dba4c77b165b1f84d83894b854db3769158637/圖片.png

at 2023-06-05 07:45, Support Team said: 付給MPF公司

at 2023-06-05 07:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2838d03b9cf0cf55e74294da4a26fc91d55e83ec/圖片.png

at 2023-06-05 07:46, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/647d706da3c8d40bf99863b5/v/77f2bb55325c11d85af38af5a910d83da3ab1c58/image.png

at 2023-06-05 07:50, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/647d706da3c8d40bf99863b5/v/880a86f86e1ac391e0173beded7a9f24e2efce61/image.png

at 2023-06-05 07:51, matrixmiji.fin@gmail.com. said: 咁我上圖第7條要刪除囉

at 2023-06-05 07:54, Support Team said: 為甚麼要刪除？

at 2023-06-05 07:54, Support Team said: 你想問什麼？

at 2023-06-05 07:59, matrixmiji.fin@gmail.com. said: 我都唔知點講好

at 2023-06-05 08:02, matrixmiji.fin@gmail.com. said: 請問電話溝通可以嗎:grinning:

at 2023-06-05 08:03, Support Team said: CowEasy並沒有提供電話支援

at 2023-06-05 08:24, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/647d706da3c8d40bf99863b5/v/0f1c1874706ae7bd0645c03751f4d50c6b0d801d/WhatsApp_Image_2023-06-05_at_4.21.55_PM.jpeg

at 2023-06-05 08:25, matrixmiji.fin@gmail.com. said: 上圖MPF-2706是否double entry

at 2023-06-05 08:26, Support Team said: 和什麼重複

at 2023-06-05 08:27, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/647d706da3c8d40bf99863b5/v/5cedb9ab6eb0c33f1e0541f320fb0f20c597daa8/image.png

at 2023-06-05 08:28, matrixmiji.fin@gmail.com. said: NICOLE- MPF-625

at 2023-06-05 08:36, Support Team said: 2706 是做什麼的？

at 2023-06-05 08:41, matrixmiji.fin@gmail.com. said: 應該咁講公司有3個人要供MPF僱主及僱員合共3000蚊, 即3000蚊嗰張支票係Coweasy裡面要比3個同事扣減曬所以唔駛做乜mpf的payment 對吧

at 2023-06-05 08:45, Support Team said: 1350+625+731 ？

at 2023-06-05 08:45, Support Team said: 你指settle 這幾條 MPF？

at 2023-06-05 08:45, matrixmiji.fin@gmail.com. said: 你指settle 這幾條 MPF？--YES

at 2023-06-05 08:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e52d6112e100c63f0295b7e40fc8de9c070c4eff/圖片.png

at 2023-06-05 08:46, Support Team said: 這張是支出？

at 2023-06-05 08:46, matrixmiji.fin@gmail.com. said: 1350+625+731 ？---似double entry

at 2023-06-05 08:46, matrixmiji.fin@gmail.com. said: 這張是支出？--yes

at 2023-06-05 08:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64c4c6c25c9f13d1ed39fd6e0a3b8c6c2feb7828/圖片.png

at 2023-06-05 08:47, Support Team said: 和這3 條重複

at 2023-06-05 08:47, Support Team said: settle不是在支出做

at 2023-06-05 08:49, matrixmiji.fin@gmail.com. said: settle不是在支出做--乜地方入好呢

at 2023-06-05 08:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d925f27aa585b6bef860331e097c728ecd54fdd/圖片.png

at 2023-06-05 08:50, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/647d706da3c8d40bf99863b5/v/f1644ba5eff8bcd29f245b03c6bdb43c61136fe4/image.png

at 2023-06-05 08:50, Support Team said: 你看看傳票，

at 2023-06-05 08:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1f35a600af8a5d3703e4abf8455ac53ea89215f1/圖片.png

at 2023-06-05 08:51, Support Team said: 你這裡是DR

at 2023-06-05 08:51, matrixmiji.fin@gmail.com. said: 似上圖咁做

at 2023-06-05 08:51, Support Team said: 是的

at 2023-06-05 08:51, Support Team said: 你可以看看傳票

at 2023-06-05 08:51, Support Team said: 是 DR accrued expense CR bank

at 2023-06-05 08:53, matrixmiji.fin@gmail.com. said: 是 DR accrued expense CR bank---指MPF咁入

at 2023-06-05 08:53, Support Team said: 付款

at 2023-06-05 08:53, Support Team said: MPF在支出入了

at 2023-06-05 08:54, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/647d706da3c8d40bf99863b5/v/315a5d53dfb9d955e1741be8805f8fe936ff88ad/image.png

2023-06-05-Chat transcript on www.coweasy.com started on Mond-0344.json

at 2023-06-05 09:46, Sandy Cheung. said: Hi, 請問如何避免新Excel 會取代原本已有的數據?

at 2023-06-05 09:46, Support Team said: 相同編號的的會覆蓋原有內容

at 2023-06-05 09:47, Support Team said: 如需新增，需要輸入不同的編號

at 2023-06-05 09:47, Sandy Cheung. said: 已輸入不同編號，但取代了

at 2023-06-05 09:48, Support Team said: 不會的，只會取代相同編號的內容

at 2023-06-05 09:49, Support Team said: 不同編號覆蓋，請截圖給我檢查

at 2023-06-05 09:50, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/647dac6ca3c8d40bf9b8c496/v/7d633d66ad7a7f0da6a492881dee8bb45022330a/螢幕擷取畫面_2023-06-05_174951.png

at 2023-06-05 09:50, Sandy Cheung. said: 現在是這樣

at 2023-06-05 09:51, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/647dac6ca3c8d40bf9b8c496/v/d5d94bb27cdc42b54384f0dbf0194a6a4dc55ef3/螢幕擷取畫面_2023-06-05_175108.png

at 2023-06-05 09:52, Sandy Cheung. said: 上傳了新Excel 後變成這樣

at 2023-06-05 09:53, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/647dac6ca3c8d40bf9b8c496/v/e1c7f5e0eb3430d9abad44aee77f6624395f62f3/螢幕擷取畫面_2023-06-05_175255.png

at 2023-06-05 09:53, Sandy Cheung. said: 上傳紀錄

at 2023-06-05 09:54, Support Team said: 月結單輸入匯入，試試下載空白模板

at 2023-06-05 09:55, Support Team said: 不要重用excel file

2023-06-06-Chat transcript on www.coweasy.com started on Tues-0347.json

at 2023-06-06 08:35, veronica. said: 請問是貴司發出的嗎?

at 2023-06-06 08:36, veronica. said: 請問是貴司發出的嗎?

at 2023-06-06 08:36, veronica. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/647ec692a3c8d40bf9672f01/v/b591ba4df67738f1c0149dd9372579301908970c/3bde9b77-bdb6-4d66-940c-b17e1d2b793f.jpg

at 2023-06-06 08:43, Support Team said: 是的

at 2023-06-06 08:46, veronica. said: 如果香港用戶在大陸, 可用香港 link 或是用大陸 link 登入呢?

at 2023-06-06 08:48, Support Team said: 如在國內, 用大陸link

at 2023-06-06 08:48, veronica. said: 明白, 謝

2023-06-07-Chat transcript on hk1.coweasy.com started on Wedn-0348.json

at 2023-06-07 02:33, Ida Wong. said: Hi. Please advise where to create Debit Note and Credit Note?

at 2023-06-07 02:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cd2fdbbcdc7151d8ccdb0663f2e136966eafd678/image.png

at 2023-06-07 02:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b5c29cd71f646ae3df19c5f71cc646f27ffdd7a9/image.png

at 2023-06-07 02:34, Support Team said: 發票介面來可以開 debit note

at 2023-06-07 02:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a55c624233813fd54c65d378edf0efcb45b1133b/image.png

at 2023-06-07 02:35, Support Team said: 收款介面內可以開 credit note

2023-06-07-Chat transcript on hk1.coweasy.com started on Wedn-0350.json

at 2023-06-07 09:24, Vanessa Choi. said: 如何增加上一年的數據

at 2023-06-07 09:25, Support Team said: bookkeeping opening balance?

at 2023-06-07 09:25, Vanessa Choi. said: yes

at 2023-06-07 09:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc95c44483ffdcd076288812f1f3e486c707398c/2023-06-07_17-25-49-(主頁)_銷售_(批發)_-_Google_Chrome.png

2023-06-07-Chat transcript on www.coweasy.com started on Wedn-0349.json

at 2023-06-07 08:39, V1686127057431713 said: does your service plan $199 x 12m , have other fee for accounting?

at 2023-06-07 08:39, V1686127057431713 said: any hidden charge for a full book of accounting to Auditor for auditing>

at 2023-06-07 08:41, Support Team said: User may register a free trial account for 30 days

at 2023-06-07 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5bf46745aa24114529a56253f308336a706cc350/trial.png

at 2023-06-07 08:41, Support Team said: and can see all charges here

at 2023-06-07 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9588414c761c04ae903ee189552dd98ff298edad/圖片.png

at 2023-06-07 08:41, V1686127057431713 said: 升級模組 any extra charge for Fixed Asset?

at 2023-06-07 08:44, V1686127057431713 said: 升級模組 any extra charge for Fixed Asset?

at 2023-06-07 08:44, Support Team said: the charges only apply to users who use the system to perform bookkeeping on their own

at 2023-06-07 08:44, V1686127057431713 said: how much?

at 2023-06-07 08:44, Support Team said: However, if users require bookkeeping or auditing services, we can refer them to our partners.

at 2023-06-07 08:44, V1686127057431713 said: we prefer to use our own auditor for many year

at 2023-06-07 08:44, Support Team said: there is fixed assets function in addons

at 2023-06-07 08:45, V1686127057431713 said: any charge for Fixed Asset module? Pls confirmed

at 2023-06-07 08:45, V1686127057431713 said: can I talk to you over the phone

at 2023-06-07 08:45, V1686127057431713 said: why no one answer in your hotline?

at 2023-06-07 08:45, Support Team said: addons:

at 2023-06-07 08:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a33b7feadf4e4210088aae9a7f3b7bf26c53bf9b/圖片.png

at 2023-06-07 08:46, Support Team said: after login, you may find all charges here:

at 2023-06-07 08:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4fdabed0f2202fbe9babc1710b2cf055a483757/圖片.png

at 2023-06-07 08:46, V1686127057431713 said: 28828755, no one to pick up calling? why

at 2023-06-07 08:47, Support Team said: Please leave your contact information and our sales team will follow up with you.

at 2023-06-07 08:49, V1686127057431713 said: if company that have fixed asset for rental business, it should be add 1 module, isn't it?

at 2023-06-07 08:52, V1686127057431713 said: if I want to export G/L as excel format, does your system support?

at 2023-06-07 08:53, V1686127057431713 said: G/L means: General Ledger

at 2023-06-07 08:53, Support Team said: The fixed assets function is only for calculating depreciation. Users can choose to calculate and input Debit Credit entries manually without requiring an extra module.

at 2023-06-07 08:53, V1686127057431713 said: is it require to pay to export excel file for audit?

at 2023-06-07 08:54, V1686127057431713 said: do you accept my upload invoice and expense photo to your system for record?

at 2023-06-07 08:55, V1686127057431713 said: do you support CMB wing lung bank too?

at 2023-06-07 08:55, V1686127057431713 said: and citibank

at 2023-06-07 08:56, Support Team said: for pre-sales queries, would you leave your contact information and our sales team will follow up with you to introduce

2023-06-08-Chat transcript on www.coweasy.com started on Thur-0351.json

at 2023-06-08 10:00, V1686218307026902 said: Hi Janet, 請問你們有冇support 動物診所？

at 2023-06-08 10:01, Support Team said: 各種行業都適合使用

at 2023-06-08 10:02, Support Team said: 可註冊免費 30天試用

at 2023-06-08 10:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e63a4b317df7ef25a5631755be7c6d073cda7c35/trial.png

2023-06-12-Chat transcript on coweasy.com started on Monday, -0353.json

at 2023-06-12 05:28, b&h. said: Hello , 想問一下如想用POS system

at 2023-06-12 05:29, b&h. said: 每個月付款是每個月從信用咭扣?

at 2023-06-12 05:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fac0b73b0cc7973252ecddeeb35d078ac1e7cc49/2023-06-12_13-29-38-訂購_-_Google_Chrome.png

at 2023-06-12 05:29, Support Team said: 訂購可選付款方式

at 2023-06-12 05:30, Support Team said: 如需信用卡付款，可選PayPal

2023-06-12-Chat transcript on coweasy.com started on Monday, -0355.json

at 2023-06-12 07:21, b&h. said: 你好, 想問一下, 如我想用每月月費模式去用你地既SYSTEM的話, 是可以的嗎? 即是不是一次過付一年, 是逐個月付款.

at 2023-06-12 07:22, Support Team said: 可以

at 2023-06-12 07:22, b&h. said: 因我司想試真能配合我司日常運作才之後以更優惠價錢去付款

at 2023-06-12 07:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5aad87b73fc6920ce98fdc7d2d5bc234e876be70/2023-06-12_15-22-31-訂購_-_Google_Chrome.png

2023-06-12-Chat transcript on hk1.coweasy.com started on Mond-0354.json

at 2023-06-12 06:31, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6486ba78a3c8d40bf9b27cf7/v/11f51982a94cfb538fd18b552b672a6d3edcd10a/image.png

at 2023-06-12 06:31, Raymond Chan. said: 請問發票記錄度，可以增加信用期說明的篩選條件嗎？

at 2023-06-12 06:32, Raymond Chan. said: 因為我地要幫客戶每月出月結單，要分開月結客戶以及現金客戶

at 2023-06-12 06:35, Support Team said: 暫時未有這樣的功能，系統銷售月結單/帳齡報表都有顯示發票信用期或者試試客戶組別功能，可以按客戶組別查看報表

2023-06-12-Chat transcript on hk1.coweasy.com started on Mond-0356.json

at 2023-06-12 07:41, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6486cc16a3c8d40bf9236805/v/eda2d4c54e144e8cdc8c6bc2ae7f20d61516d7d7/image.png

at 2023-06-12 07:42, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6486cc16a3c8d40bf9236805/v/df7e7dc7ccbffc6ec2e74fcfa57c21acd05b278f/image.png

at 2023-06-12 07:42, Raymond Chan. said: 你好，我點擊收取進入界面，但係系統沒有彈出對應的訂單出來？

at 2023-06-12 07:44, Support Team said: 看看紀錄有沒有更新

at 2023-06-12 07:44, Support Team said: 另外看看發票的voucher

at 2023-06-12 07:46, Raymond Chan. said: sorry，不太明白

at 2023-06-12 07:46, Support Team said: refresh 紀錄看看

at 2023-06-12 07:47, Raymond Chan. said: 客戶今天的發票，今天收到錢，點進去收取，但是關聯不到對應發票

at 2023-06-12 07:48, Raymond Chan. said: 在哪裡refresh記錄呢？

at 2023-06-12 07:50, Support Team said: 再按一次搜尋可更新紀錄

at 2023-06-12 07:51, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6486cc16a3c8d40bf9236805/v/ba3431b5cde2e3427d7069d30444fc28db39730e/image.png

at 2023-06-12 07:52, Support Team said: 看看發票的voucher

at 2023-06-12 07:52, Raymond Chan. said: 按完一樣，收取裡面無關聯客戶未付款訂單

at 2023-06-12 08:01, Support Team said: 看看發票傳票

at 2023-06-12 08:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ba3d8bb5de9b447329e6e09fb8ed574d9b6b61e0/2023-06-12_16-01-18-銷售（出貨）_-_Google_Chrome.png

at 2023-06-12 08:08, Raymond Chan. said: 可以了，謝謝你

2023-06-12-Chat transcript on hk1.coweasy.com started on Mond-0359.json

at 2023-06-12 06:52, matrixmiji.fin@gmail.com. said: 請問consignment sales收貨時點入庫存

at 2023-06-12 06:56, Support Team said: consign in

at 2023-06-12 06:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c9b26f45506b53072b10ad131ff5dded69d20668/2023-06-12_14-56-38-(主頁)_寄存登記_-_Google_Chrome.png

at 2023-06-12 08:50, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6486b4a6a3c8d40bf9f199ea/v/f1f898cc3d9f8313359ae2aac0df4f624b13f527/image.png

at 2023-06-12 08:50, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6486b4a6a3c8d40bf9f199ea/v/18b28fbbfbbb3ca022041f1e042a6db7485536e1/image.png

at 2023-06-12 08:52, matrixmiji.fin@gmail.com. said: 請問庫存閱覽有1198-4000+件但開發票時庫存量是0 咁奇怪

at 2023-06-12 08:55, Support Team said: consign in 數量

at 2023-06-12 08:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8b0b86f7fe91eb1aef034dd805e7a3ecd5e2acdf/2023-06-12_16-55-37-庫存閱覽_-_Google_Chrome.png

at 2023-06-12 08:56, Support Team said: 發票只顯示公司庫存，不顯示consign

at 2023-06-12 09:07, matrixmiji.fin@gmail.com. said: 咁要做乜動作

at 2023-06-12 09:08, Support Team said: 發票只顯示公司庫存，不顯示consign 數量

at 2023-06-12 09:08, Support Team said: consign 數量只可以在庫存閱覽查看

at 2023-06-12 09:10, matrixmiji.fin@gmail.com. said: 咁照入數庫存會自動扣數對嗎

at 2023-06-12 09:12, Support Team said: consign in 銷售發票紀錄，轉採購

at 2023-06-12 09:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/903070390098b16e58772567613751a8c2e37052/2023-06-12_17-11-24-銷售（出貨）_-_Google_Chrome.png

at 2023-06-12 09:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6f9159b42829c4e201e4e493df71535b42c84d03/2023-06-12_17-11-43-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2023-06-12 09:12, Support Team said: 和供應商對貨後轉採購

at 2023-06-12 09:19, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6486b4a6a3c8d40bf9f199ea/v/901007804131fe6eb2742062b7f040b1e4aa6bd6/image.png

at 2023-06-12 09:21, matrixmiji.fin@gmail.com. said: 要做"寄存轉入"呢個動作嗎

at 2023-06-12 09:22, Support Team said: 如果是 consignment in 的需要

at 2023-06-12 09:27, matrixmiji.fin@gmail.com. said: 應該咁請consignment in 第一步入"寄存轉入" 跟著第二步點做呢

at 2023-06-12 09:28, Support Team said: 第二步指什麼？

at 2023-06-12 09:30, matrixmiji.fin@gmail.com. said: 正常consignment in入貨到銷售扣存貨數量的程序

at 2023-06-12 09:31, Support Team said: 銷售入發票

at 2023-06-12 09:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8a0272e7c07f927722e2fd8231e4b79aaaf8ad7c/圖片.png

at 2023-06-12 09:37, matrixmiji.fin@gmail.com. said: 銷售入發票-剔"C"冇問題

at 2023-06-12 09:38, Support Team said: 和供應商對貨後轉採購

at 2023-06-12 09:38, Support Team said: 發票紀錄，轉採購

at 2023-06-12 09:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/34b2605e8eb1e8f3f9b444162136193a35b8eda3/圖片.png

at 2023-06-12 09:38, Support Team said: 最後付款

at 2023-06-12 09:41, matrixmiji.fin@gmail.com. said: 和供應商對貨後轉採購--呢步之前要做乜

at 2023-06-12 09:42, Support Team said: 你們實際有什麼操作？

at 2023-06-12 09:42, Support Team said: 請按實際情況輸入

at 2023-06-12 09:44, matrixmiji.fin@gmail.com. said: consignment in入貨時要做PURCHASES呢個動作嗎

at 2023-06-12 09:44, Support Team said: 你們是做consign？

at 2023-06-12 09:45, Support Team said: 你們consign是先採購？

at 2023-06-12 09:47, matrixmiji.fin@gmail.com. said: consignment 是收貨後賣咗貨收錢才計數但其中公司要統計數量

at 2023-06-12 09:48, Support Team said: 那上面已經講了是和供應商對貨後轉採購在發票紀錄這裡轉採購：

at 2023-06-12 09:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/41b0642c5876caa4c90026a5f19ac2880d38f9e4/圖片.png

at 2023-06-12 09:51, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6486b4a6a3c8d40bf9f199ea/v/763d0288dde382b81de7e32be88650208b7aa986/image.png

at 2023-06-12 09:52, matrixmiji.fin@gmail.com. said: 呢張什麼地方入

at 2023-06-12 09:53, Support Team said: 發票紀錄

at 2023-06-12 09:55, matrixmiji.fin@gmail.com. said: 採購發票紀錄

at 2023-06-12 09:55, Support Team said: 發票紀錄

at 2023-06-12 09:56, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6486b4a6a3c8d40bf9f199ea/v/7633d32a2331e73f878709fba1578e68234b0490/image.png

at 2023-06-12 09:58, matrixmiji.fin@gmail.com. said: 發票紀錄---???

at 2023-06-12 09:58, Support Team said: 是發票紀錄

at 2023-06-12 09:59, Support Team said: 在發票紀錄，將發票資料轉去採購

at 2023-06-12 09:59, Support Team said: 你直接輸入採購也可以

2023-06-12-Chat transcript on hk1.coweasycn.com started on Mo-0352.json

at 2023-06-12 02:33, Seya. said: 为什么平台突然search不到数据

at 2023-06-12 02:33, Seya. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64867f15a3c8d40bf91592ab/v/21581e993bafa9ee74d549ddd8ed895a6874850f/88f15d4536c978010e05a05767df1f0.png

at 2023-06-12 03:07, Support Team said: 截圖顯示用戶沒有權限，請你們管理員用戶看看這個用戶的權限

2023-06-13-Chat transcript on coweasycn.com started on Tuesda-0360.json

at 2023-06-13 02:57, V1685933748085295 said: 你好，我需要註冊一個新賬戶，但是建立賬戶的頁面一直打不開

at 2023-06-13 02:57, Support Team said: 你指什麼頁面

at 2023-06-13 02:58, Support Team said: 註冊？

at 2023-06-13 02:58, V1685933748085295 said: 對

at 2023-06-13 02:58, Support Team said: 在大陸

at 2023-06-13 02:58, V1685933748085295 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6487dad4a3c8d40bf9ced8fb/v/0091b7c4b063c429fc90ba191e3f8fb36d6c3e8c/image.png

at 2023-06-13 02:58, Support Team said: 在大陸？

at 2023-06-13 02:58, V1685933748085295 said: 是的

at 2023-06-13 02:59, Support Team said:
https://hk1.coweasy.com/Cloud/Trial_All.aspx

at 2023-06-13 03:00, V1685933748085295 said: 依然打不開

at 2023-06-13 03:00, Support Team said:
https://hk1.coweasycn.com/Cloud/Trial_All.aspx

at 2023-06-13 03:02, V1685933748085295 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6487dad4a3c8d40bf9ced8fb/v/e65c9182113ccde4bbd16f8b62c4a63abf6f0681/image.png

2023-06-13-Chat transcript on hk1.coweasy.com started on Tues-0364.json

at 2023-06-13 02:06, matrixmiji.fin@gmail.com. said: Hello！ Janet，因公司有做代售產品Consignment 即供應商擺貨係我公司鋪頭，等賣咗貨後再計數比供應商.而家想請教你地,如果收到供應商的寄售產品入數的程序應該點樣做.及開銷售發票時可否見到consignment stock 的數量或者只能係庫存閱覽中見到存貨的數量呢？如有時間麻煩比個信息我呀！謝謝您！:pray::pray:

at 2023-06-13 02:10, Support Team said: 收貨入consign in

at 2023-06-13 02:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/317038a2baef46965b37401d4f7bf62f88ef5450/圖片.png

at 2023-06-13 02:10, Support Team said: consign數量只可在庫存閱覽查看

at 2023-06-13 02:27, matrixmiji.fin@gmail.com. said: consign數量只可在庫存閱覽查看---唯一的途徑嗎

at 2023-06-13 02:27, Support Team said: 或者查看consignment report

at 2023-06-13 02:48, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6487ce00a3c8d40bf970ae25/v/1fadec2ce964999be35667637fcda4da3b6d4d40/image.png

at 2023-06-13 02:49, matrixmiji.fin@gmail.com. said: 但點解附件COBNSIGNMENT ＳＡＬＥＳ可以見到consignment 庫存

at 2023-06-13 02:54, Support Team said: 這裡只顯示公司庫存，不顯示consign庫存

at 2023-06-13 03:00, matrixmiji.fin@gmail.com. said: 這裡只顯示公司庫存，不顯示consign庫存--點樣可以做到同樣效果呢

at 2023-06-13 03:01, Support Team said: 什麼同樣效果

at 2023-06-13 03:02, matrixmiji.fin@gmail.com. said: 顯示公司庫存數量

at 2023-06-13 03:03, Support Team said: 這裡已經是顯示公司庫存

at 2023-06-13 03:07, matrixmiji.fin@gmail.com. said: "庫存閱覽＂見到有數量但開發票時唔見有數量咁奇怪？？

at 2023-06-13 03:10, Support Team said: 你的截圖已有顯示數量，有什麼問題

at 2023-06-13 03:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6cdaa7fc5551e623d344aa7e243a88d2511b7d6/圖片.png

at 2023-06-13 03:11, matrixmiji.fin@gmail.com. said: 呢個產品有但其他產品沒有顯示

at 2023-06-13 03:11, Support Team said: 截圖

at 2023-06-13 03:11, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6487ce00a3c8d40bf970ae25/v/622648fc31071aa548d0b13e91ebfc043433e2e2/image.png

at 2023-06-13 03:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c6a87de6611d90c729e0fef0bfa8a26d65515656/圖片.png

at 2023-06-13 03:14, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6487ce00a3c8d40bf970ae25/v/b47ca5f7fa1a7848b74e382ede9ce590eafec7f9/image.png

at 2023-06-13 03:15, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6487ce00a3c8d40bf970ae25/v/dd4cbd1c5cc07b1283e0d530e999c962f3c41b7f/image.png

at 2023-06-13 03:16, matrixmiji.fin@gmail.com. said: １２１２昨天已做倉存轉入

at 2023-06-13 03:16, Support Team said: 這裡只顯示公司庫存，不顯示consign庫存

at 2023-06-13 03:19, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6487ce00a3c8d40bf970ae25/v/8282282163c6e9fdb9bc8ada10c0f8753f8860d2/image.png

at 2023-06-13 03:20, matrixmiji.fin@gmail.com. said: 是否opening inventory 有入數就可以見到

at 2023-06-13 03:21, Support Team said: 庫存餘額：

at 2023-06-13 03:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/019302c56b7af6526ba9b7850d817abfc6ca498c/圖片.png

at 2023-06-13 03:22, Support Team said: 初始餘額/採購/庫存調整的數量都會入公司庫存，是屬於公司的庫存

at 2023-06-13 03:22, Support Team said: consign 庫存還未採購，不是屬於公司的

at 2023-06-13 03:22, Support Team said: 不會在發票顯示

at 2023-06-13 03:25, matrixmiji.fin@gmail.com. said: 即您的意思是consign 庫存都要做採購呢個動作採購，不是屬於公司的

at 2023-06-13 03:25, matrixmiji.fin@gmail.com. said: 即您的意思是consign 庫存都要做採購呢個動作

at 2023-06-13 03:26, Support Team said: 請根據實際情況操作

at 2023-06-13 03:26, Support Team said: 一般consign，在銷售後，會再和供應商採購和付款

at 2023-06-13 03:27, Support Team said: 銷售之前，沒有採購

at 2023-06-13 03:28, matrixmiji.fin@gmail.com. said: 我地是直接收貨，賣貨後才付款咁的情況下點入數

at 2023-06-13 03:28, Support Team said: 收貨只是收貨不是採購，和一般一樣

at 2023-06-13 03:28, Support Team said: 收貨入consign in

at 2023-06-13 03:28, Support Team said: 賣貨入發票

at 2023-06-13 03:29, Support Team said: 採購入採購單

at 2023-06-13 03:29, Support Team said: 付款入付款

at 2023-06-13 05:02, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6487ce00a3c8d40bf970ae25/v/939857cfc1f8c51fa8342ad0dcc65a34033f3ea9/image.png

at 2023-06-13 05:03, matrixmiji.fin@gmail.com. said: 送貨日期在哪裡

at 2023-06-13 05:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e583680eddb64791d7a393678218f9a6fbf1f4c/2023-06-13_13-03-38-銷售（出貨）_-_Google_Chrome.png

at 2023-06-13 05:06, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6487ce00a3c8d40bf970ae25/v/82b9fe146cb1c0a0df03948fee8b23d297ad4b40/image.png

at 2023-06-13 05:06, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6487ce00a3c8d40bf970ae25/v/4a855ddb2530a622ef9147fc44428fc9332515e0/image.png

at 2023-06-13 05:08, matrixmiji.fin@gmail.com. said: 產品１１０８已登記但開發票時唔見有相關資料

at 2023-06-13 05:09, Support Team said: 發票截圖

2023-06-13-Chat transcript on www.coweasy.com started on Tues-0361.json

at 2023-06-13 03:17, V1686626231906207 said: all data saved on your Company's I-cloud?

at 2023-06-13 03:18, V1686626231906207 said: will the data easy to hack by others?

at 2023-06-13 03:20, Support Team said: we do not store our data to apple icloud

at 2023-06-13 03:20, Support Team said: we store data in cloud server in hong kong data center

at 2023-06-13 03:22, V1686626231906207 said: I am not familiar with accounting

at 2023-06-13 03:23, V1686626231906207 said: but noticed that only need bank statement to convert to the proper accounting record, is it true?

at 2023-06-13 03:23, V1686626231906207 said: only have a bit knowledge in accounting, elementary level

at 2023-06-13 03:24, Support Team said: Yes, exactly

at 2023-06-13 03:25, V1686626231906207 said: support centre only via text? and phone calls as well?

at 2023-06-13 03:25, Support Team said: Yes

at 2023-06-13 03:25, V1686626231906207 said: Prepaid for one year?

at 2023-06-13 03:27, Support Team said: No, can start from 1 month

at 2023-06-13 03:28, V1686626231906207 said: it sound great

2023-06-13-Chat transcript on www.coweasy.com started on Tues-0362.json

at 2023-06-13 08:04, V1686643354238379 said: Do you provide sample chart of account for service industry?

at 2023-06-13 08:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c1f8cc9c56d2591fb7a3b10d93599c78b3c570f8/-29-20-科目列表.png

at 2023-06-13 08:06, Support Team said: you may choose the template in chart of account page

2023-06-13-Chat transcript on www.coweasy.com started on Tues-0363.json

at 2023-06-13 07:50, Sandy Cheung. said: Hi, 請問Invoice Debit 可不可不是AR? 因為是開給另一間關聯公司﹐我們會用Amount due from XX company 不是AR

at 2023-06-13 07:51, Sandy Cheung. said: 但仍會有AR 的

at 2023-06-13 07:51, Support Team said: 不可以，發票/收款統一是用 AR，不能改其他科目

at 2023-06-13 07:54, Support Team said: 入要用其他科目，只可以：發票直接輸入， DR AR CR Revenue 收款用 DR Amount due from/to 收款， DR Amount due from /to CR AR 這樣將 AR 轉去 DR Amount due from/to

2023-06-14-Chat transcript on coweasy.com started on Wednesda-0365.json

at 2023-06-14 03:55, Antony Lee. said: When I import bank transaction, "Date of 391808 must be the same." occurred. How can I solve that?

at 2023-06-14 03:57, Support Team said: rows with some voucher must input same date

at 2023-06-14 03:58, Support Team said: one voucher cannot have different dates

2023-06-14-Chat transcript on hk1.coweasy.com started on Wedn-0366.json

at 2023-06-14 08:17, CARLOS WONG. said: are you only accept paypal?

at 2023-06-14 08:19, Support Team said: CPA 訂購暫時只支持 PayPal， PayPal 可用餘額或信用卡付款

at 2023-06-14 08:19, CARLOS WONG. said: i found only paypal, no master card

at 2023-06-14 08:19, Support Team said: 或者銀行轉帳後電郵入數紙

at 2023-06-14 08:19, Support Team said: 可在PayPal頁面以信用卡付款

at 2023-06-14 08:26, CARLOS WONG. said: i just paid for 3 yrd

at 2023-06-14 08:27, Support Team said: online payment？

at 2023-06-14 08:28, CARLOS WONG. said: yes

at 2023-06-14 08:28, CARLOS WONG. said: do i need to confirm by email again?

at 2023-06-14 08:29, Support Team said: you receive an email, you can find a paid invoice attched

at 2023-06-14 08:29, Support Team said: when you receive this email, your account service period is automatically extended

at 2023-06-14 08:29, CARLOS WONG. said: How can i create new 公司帳套建立 ? Besides, how 1 管理員 create new無限附加用戶 ? any user guide?

at 2023-06-14 08:30, Support Team said: add bookkeeping account:

at 2023-06-14 08:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf5e161d7660597df55683c991e02de89afc839c/2023-06-14_16-30-27-CowEasy_多公司平台_-_Google_Chrome.png

at 2023-06-14 08:31, Support Team said: add user:

at 2023-06-14 08:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bd993ff3acab483915ea86f022c6e31fc2cbe9fa/2023-06-14_16-31-16-CowEasy_多公司平台_-_Google_Chrome.png

at 2023-06-14 08:32, Support Team said: after entering an bookkeeping account, user manuall for bookkeeping:

at 2023-06-14 08:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7de1abb25c050941b0f95f5f006464005c806695/2023-06-14_16-31-44-Dashboard_-_Google_Chrome.png

at 2023-06-14 08:47, CARLOS WONG. said: why i add a new company name, but cannot see it after login

at 2023-06-14 08:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/582c9126fe7bee0650da6e6967d10f5c71164b8a/2023-06-14_16-48-29-Dashboard_-_Google_Chrome.png

at 2023-06-14 08:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/abb2d02f098a5abc2f2b2ad3afe01ff04c29248d/2023-06-14_16-48-44-用戶管理_-_Google_Chrome.png

at 2023-06-14 08:49, Support Team said: admin need to enable other users in the bookkeeping account

2023-06-14-Chat transcript on hk1.coweasy.com started on Wedn-0367.json

at 2023-06-14 08:49, ac@loyaltyjoy.com said: why my sub-account is 24 days, not 3 year?

at 2023-06-14 08:49, ac@loyaltyjoy.com said: we have paid for 3 year

at 2023-06-14 08:54, Support Team said: what is your login email

2023-06-15-Chat transcript on hk1.coweasy.com started on Thur-0368.json

at 2023-06-15 04:09, matrixmiji.fin@gmail.com. said: HELLO!如果直接付當月的租金,可以在"付款"出數嗎

at 2023-06-15 04:10, Support Team said: 支出 -> 付款

at 2023-06-15 04:13, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/648a7746a3c8d40bf94c81bd/v/05e64eddfd953a4204d105f095035e6a6054e5f0/image.png

at 2023-06-15 04:14, matrixmiji.fin@gmail.com. said: 付款明細--點按

at 2023-06-15 04:15, Support Team said: 支出 -> 付款

at 2023-06-15 04:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e677f79da07f4057b2143c77622d23458080196a/2023-06-15_12-10-35-(主頁)_薪酬_及_支出_-_Google_Chrome.png

at 2023-06-15 04:16, matrixmiji.fin@gmail.com. said: 對呀

at 2023-06-15 04:16, Support Team said: 先入支出

2023-06-15-Chat transcript on hk1.coweasy.com started on Thur-0370.json

at 2023-06-15 08:16, Billy Wong. said: Hi, I am new customer to use trail version... Now I am setting user... Can I add more users or not?

at 2023-06-15 08:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7cef5f8b86dd81db5ef0ae3e3ba721c4ca56c89/2023-06-15_16-17-43-用戶管理_-_Google_Chrome.png

at 2023-06-15 08:18, Support Team said: trial can add 1 more user

at 2023-06-15 08:21, Billy Wong. said: Our company is cleaning company... Everyday we have daily cleaning schedule for every staffs working. Can I use booking function to facilite it?

at 2023-06-15 08:21, Billy Wong. said: Any online teaching video for our reference?

at 2023-06-15 08:23, Support Team said: you may book a free demo:
https://www.coweasy.com/Cloud/Demo.aspx

at 2023-06-15 08:25, Support Team said: for booking fuction, you can add staff here:

at 2023-06-15 08:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/426ca85f63795290b1a96ac75f4a4a37f7f2b77d/2023-06-15_16-25-14-預約詳情_-_Google_Chrome.png

at 2023-06-15 08:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/761b77d4e7d9844caf55733f4e76455c76ee388a/2023-06-15_16-25-56-預約詳情_-_Google_Chrome.png

at 2023-06-15 08:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d7b7f8aa92767d8ba05bc2c54de1e447d059b75/2023-06-15_16-26-09-預約詳情_-_Google_Chrome.png

at 2023-06-15 08:56, Support Team said: 其實建議你參加每星期的免費網上講座，選擇星期二或五的講解，完成後有問答環節，到時講師直接教你如何設定預約模組，沒問題

2023-06-15-Chat transcript on hk1.coweasy.com started on Thur-0371.json

at 2023-06-15 08:41, MS LAM. said: main business for the company is rental income

at 2023-06-15 08:42, MS LAM. said: which industrial should we choose?

at 2023-06-15 08:42, MS LAM. said: as i had choose service industry

at 2023-06-15 08:45, Support Team said: The industry option is intended to provide a chart of accounts template.

at 2023-06-15 08:45, Support Team said: you may choose blank template and then import your own accounts.

2023-06-15-Chat transcript on hk1.coweasy.com started on Thur-0372.json

at 2023-06-15 06:33, matrixmiji.fin@gmail.com. said: 點樣COPY 2月份的支出到3月份 THX

at 2023-06-15 06:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0f13d2da4f60cf2a6d0d8037f0282d0f2fdf3ae/2023-06-15_14-34-39-薪酬_及_支出_-_Google_Chrome.png

at 2023-06-15 07:11, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/648aae60a3c8d40bf96afa40/v/68cf18279b4c00399472dcd204b9fb6d89f38332/image.png

at 2023-06-15 07:12, matrixmiji.fin@gmail.com. said: 請問剔同c 係乜意思

at 2023-06-15 07:15, Support Team said: calculator

at 2023-06-15 07:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c863a07d47c14ee7af30ef195df300a648b62749/2023-06-15_15-15-07-付款_-_Google_Chrome.png

2023-06-16-Chat transcript on hk1.coweasy.com started on Frid-0374.json

at 2023-06-16 02:46, info@wachi.com.hk. said: 請問公司是否只限一位同事試用?

at 2023-06-16 03:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/edcf22794e65a222b4e40e006f6e8ec6e39b9edb/2023-06-15_16-17-43-用戶管理_-_Google_Chrome.png

at 2023-06-16 03:04, Support Team said: admin 用戶可加其他用戶

at 2023-06-16 03:05, Support Team said: 試用可以加1個其他用戶

at 2023-06-16 03:12, info@wachi.com.hk. said: 假設公司有幾位同事不能同時試用?

at 2023-06-16 03:12, Support Team said: 試用只包括 1個 admin 加 1 個其他用戶

at 2023-06-16 03:15, info@wachi.com.hk. said: 我不能試用 payroll/expense, 按下后出現You do not have the access right to enter this module!

at 2023-06-16 03:16, Support Team said: 其他用戶的權限，需要 admin 用戶在用戶管理 - 權限頁面設置

2023-06-19-Chat transcript on www.coweasy.com started on Mond-0375.json

at 2023-06-19 09:56, V1687166301539411 said: 想買

at 2023-06-19 09:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4345bd0bdc6e3b2e2372fc561e83ad1f504651cd/圖片.png

at 2023-06-19 09:58, Support Team said: 登入後可按訂購自行選擇訂購時段

at 2023-06-19 09:58, Support Team said: 如需進一步查詢，請問需要我們銷售專員聯絡你講解下嗎？

2023-06-20-Chat transcript on hk1.coweasy.com started on Tues-0378.json

at 2023-06-20 02:20, Albert Chan. said: 剛剛買左1+5個accts

at 2023-06-20 02:21, Albert Chan. said: 我想問係咪馬上可以add acct 入去？

at 2023-06-20 02:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7f29b51eabebe53b6f7b536eef65982a27f5eeb4/1_11-59-00-1_new_message.png

at 2023-06-20 02:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/754db01f7c64f1be1a604a18c69dd16f76ba820c/1_11-59-26-用戶管理.png

at 2023-06-20 02:50, Albert Chan. said: 暫時只可以add到一個acct

at 2023-06-20 02:51, Support Team said: 訂購頁面和發票, 都有顯示生效的開始結束日期, 看看是什麼時候

at 2023-06-20 02:55, Albert Chan. said: 啱啱買既 1年

at 2023-06-20 02:55, Support Team said: 看看發票生效的開始結束日期,

at 2023-06-20 02:56, Albert Chan. said: 6.20

at 2023-06-20 02:56, Albert Chan. said: 今日

at 2023-06-20 02:57, Albert Chan. said: 1年

at 2023-06-20 03:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9053703b1201036d370f0d129b0c84f6431495ad/圖片.png

at 2023-06-20 03:03, Albert Chan. said: 2023.7.20

at 2023-06-20 03:03, Albert Chan. said: 咁即係下個月開始先可以add 其他acct？

at 2023-06-20 03:03, Support Team said: 免費試用 1個月，訂購 1年服務由7月開始

at 2023-06-20 03:03, Support Team said: 如需即時開始，可取消試用 1個月

at 2023-06-20 03:03, Albert Chan. said: 另外我地total有3間公司用緊你地

at 2023-06-20 03:04, Albert Chan. said: 可以另外有幾個月送嘛？

at 2023-06-20 03:05, Support Team said: 用戶訂購時需自行輸入推介碼

at 2023-06-20 03:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9cbd7e5f2292d29dbc61c04bcf0fceea787b0b3e/2023-06-20_11-04-34-訂購_-_Google_Chrome.png

at 2023-06-20 03:05, Albert Chan. said: 頭先唔記得入

2023-06-20-Chat transcript on hk1.coweasy.com started on Tues-0379.json

at 2023-06-20 03:41, matrixmiji.fin@gmail.com. said: HELLO!如胥同事4月份走,5月10號供mpf點入數thx

at 2023-06-20 03:42, Support Team said: 跟實際輸入

at 2023-06-20 03:42, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64911266a3c8d40bf95f76e1/v/a518fb44cfa3537ff2c5b7a3948081e6a71978f8/image.png

at 2023-06-20 03:43, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64911266a3c8d40bf95f76e1/v/4f73e74bfbc6e98c1e11691d3de2cbc8e8428cc9/image.png

at 2023-06-20 03:44, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64911266a3c8d40bf95f76e1/v/88bfef98f44d4454bb6be4cc4c36e3289696d5cd/image.png

2023-06-20-Chat transcript on hk1.coweasy.com started on Tues-0380.json

at 2023-06-20 07:08, MS LAM. said: "儲存及提示"何時用?

at 2023-06-20 07:09, Support Team said: 用戶管理 - 權限

at 2023-06-20 07:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/be4d00f25e87a09c27f1d64142cca03d795a0b26/2023-06-20_15-09-28-權限_-_Google_Chrome.png

at 2023-06-20 07:09, MS LAM. said: 什麼情況下用審批? after bank reconiliation?

at 2023-06-20 07:10, Support Team said: 這裡設置 “ 儲存及提示 ” 收到提示的用戶

at 2023-06-20 07:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7024793629984c8fc09531cac9694fbf37fc93c0/2023-06-20_15-10-00-報價單_-_Google_Chrome.png

at 2023-06-20 07:11, MS LAM. said: 我是最基本的，沒有這些 :)

at 2023-06-20 07:12, Support Team said: 審批功能，需審批的用戶輸入單據後，單據不會生效需上級用戶審批後才生效，才可在紀錄/報表查看

at 2023-06-20 07:12, MS LAM. said: 明白了。 Thank you

2023-06-20-Chat transcript on www.coweasy.com started on Tues-0381.json

at 2023-06-20 08:29, V1684905856744994 said: if we are a manufacturer, will this suitable?

at 2023-06-20 08:29, V1684905856744994 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64916323a3c8d40bf939dd1b/v/d74ef93d3f44a1b7c6a87ed8318599f78ea12cbf/image.png

at 2023-06-20 08:29, V1684905856744994 said: as i only found suitable for retailer and wholesaler

at 2023-06-20 08:31, Support Team said: 不是，我們也有製造商使用

at 2023-06-20 08:31, Support Team said: 可以選擇企業雲(批發)

at 2023-06-20 08:31, V1684905856744994 said: so our collegaues in China, only need login to perform the task?

at 2023-06-20 08:32, V1684905856744994 said: any special requirement, such as server?

at 2023-06-20 08:32, Support Team said: 模式內，可以選擇一個升級模組，生產計劃單

at 2023-06-20 08:32, Support Team said: 正正符合製造業需要

at 2023-06-20 08:32, V1684905856744994 said: That's good, any video can review?

at 2023-06-20 08:32, Support Team said: 是的，任何能上網的電腦均可使用，無需安裝任何軟件，比較方便

at 2023-06-20 08:33, Support Team said: 建議用戶先註冊試用戶口

at 2023-06-20 08:33, Support Team said: 然後可以透過 zoom免費參加應用功能課程

at 2023-06-20 08:33, V1684905856744994 said: ok, thank you very much!

at 2023-06-20 08:34, Support Team said: 不用客氣，如有任何查詢，請隨時聯絡我們

at 2023-06-20 08:34, Support Team said: 作為體驗的第一步，你可預約一個時間，讓我們支援專員透過遙距遠程模式，免費提供一個詳細的操作示範給你CowEasy 預約平台：
https://coweasy.com/Cloud/Demo.aspx

at 2023-06-20 08:35, Support Team said: 建議您可先註冊一個免費試用版，可享有30天免費使用。註冊後更可參加一個透過遠程zoom 免費系統示範和問答環節，讓你便容易掌握系統基本操作，註冊如下：
https://hk1.coweasy.com/Cloud/Trial_All.aspx

2023-06-22-Chat transcript on hk1.coweasy.com started on Thur-0383.json

at 2023-06-22 03:16, Polly Wong. said: 了解過小企雲後，我想知道系統能否容許multi user？

at 2023-06-22 03:16, Polly Wong. said: 能否設定使用者角式？

at 2023-06-22 03:25, Support Team said: 可以多用戶使用的

at 2023-06-22 03:25, Support Team said: 除了主用戶外，其他用戶可指定不同的使用權限

at 2023-06-22 03:26, Polly Wong. said: 我想了解批發及零售兩個版本，因我們的業務同時做批發及零售

at 2023-06-22 03:27, Polly Wong. said: 是否要重新登記，才可試用？

at 2023-06-22 03:27, Support Team said: 但你目前是註冊了小企雲嗎？

at 2023-06-22 03:27, Polly Wong. said: 對！

at 2023-06-22 03:28, Polly Wong. said: 我們仍是小企業，不過有工場及幾個店面

at 2023-06-22 03:29, Polly Wong. said: 我想知道零售是否包括有POS系統？可否直接跟批發下單？

at 2023-06-22 03:30, Support Team said: 那須要升級為企業雲，明天可安排同事幫你處理，無需重新註冊，至於批發或零售也不要緊，舉例：註冊了雲批發後，可以購買額外模組零售模組；相反也可以。按你的情況，我建議升級為企業雲批發，然後購買額外零售模組

at 2023-06-22 03:31, Polly Wong. said: 嗯，我whatsapp收到你們同事卡片，是否跟其直接聯絡即可？

at 2023-06-22 03:31, Support Team said: 購買零售模組是包括p o s系統的

at 2023-06-22 03:32, Support Team said: 也可以的

at 2023-06-22 03:32, Polly Wong. said: 很好，謝謝。

at 2023-06-22 03:32, Support Team said: 也可以的，零售模組也可額外配置電子支付功能直接收款

at 2023-06-22 03:33, Polly Wong. said: 這個反而不需要。

at 2023-06-22 03:33, Polly Wong. said: 我現在跟你同事先預約，明天跟對方電話談，謝謝。

2023-06-22-Chat transcript on hk1.coweasy.com started on Thur-0385.json

at 2023-06-22 08:53, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64940b0ca3c8d40bf968f07a/v/6dee8b585dc0fc093d21e3e04926f692323511c5/image.png

at 2023-06-22 08:53, matrixmiji.fin@gmail.com. said: 買入日圓的RATE可以改變嗎

at 2023-06-22 09:02, Support Team said: 不好意思，由於今天是公眾假期，如需查詢，請明天提問，謝謝

at 2023-06-22 09:03, matrixmiji.fin@gmail.com. said: 好的謝謝

2023-06-23-Chat transcript on hk1.coweasy.com started on Frid-0387.json

at 2023-06-23 06:32, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64952067a3c8d40bf9f3a426/v/3bbafd4f420f67bf8309170f7e6759d5c7a11659/image.png

at 2023-06-23 06:35, matrixmiji.fin@gmail.com. said: hello! 想問附件是我的入貨資料但INVENTORY 銀碼沒有增加點解?

at 2023-06-23 06:35, matrixmiji.fin@gmail.com. said: 是否步驟錯咗

at 2023-06-23 06:36, Support Team said: 你指什麼

at 2023-06-23 06:39, matrixmiji.fin@gmail.com. said: 資產負債表的inventory價值沒有增加

at 2023-06-23 06:40, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64952067a3c8d40bf9f3a426/v/27702f7079432ab601f53e526449f805e8842c8b/image.png

at 2023-06-23 06:40, Support Team said: 請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-06-23 06:40, matrixmiji.fin@gmail.com. said: 庫存閱覽有增加

at 2023-06-23 06:42, Support Team said: 請參考庫存滾存FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-06-23 06:49, matrixmiji.fin@gmail.com. said: 因我司第一年用coweasy 如果期初沒有做"轉入"呢個動作 , 而家又開咗發示咁點算好呢???

at 2023-06-23 06:49, matrixmiji.fin@gmail.com. said: 可以補救嗎

at 2023-06-23 06:50, Support Team said: 可直接在會計輸入入

at 2023-06-23 06:51, matrixmiji.fin@gmail.com. said: 點樣操作

at 2023-06-23 06:52, Support Team said: 請參考 faq

at 2023-06-23 06:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e8a58f7309076614511bf4580e1365cf3186a1d2/圖片.png

2023-06-26-Chat transcript on hk1.coweasy.com started on Mond-0388.json

at 2023-06-26 03:42, 勞小姐. said: 如果製造一張客戶一個月的購買單總額

at 2023-06-26 03:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a06c6050b31407cc656674d61681f9115eb9c9b0/2023-06-26_11-43-08-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-06-26 03:47, 勞小姐. said: 然後點樣顯示公司logo

at 2023-06-26 03:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e921c4091d8954626e42c47a57bdec0620d583ab/2023-06-26_11-49-32-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-06-26 03:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b97e19f2dee9e101d785c23148efb9398b47415/2023-06-26_11-49-58-銷售月結單_-_Google_Chrome.png

at 2023-06-26 03:50, Support Team said: 這張有logo

at 2023-06-26 03:51, 勞小姐. said: 沒有這一項

at 2023-06-26 03:51, 勞小姐. said: 是不是試用版沒有

at 2023-06-26 03:53, Support Team said: 沒有哪一項

at 2023-06-26 03:53, 勞小姐. said: 顯示物料/產品

at 2023-06-26 03:54, Support Team said: 請截圖

at 2023-06-26 03:54, 勞小姐. said: 按哪裡截圖發？

at 2023-06-26 03:55, Support Team said: print screen

at 2023-06-26 03:56, 勞小姐. said: 受到》

at 2023-06-26 03:56, 勞小姐. said: 收到？

at 2023-06-26 03:58, Support Team said: print screen -> 貼上

2023-06-26-Chat transcript on hk1.coweasy.com started on Mond-0389.json

at 2023-06-26 03:56, matrixmiji.fin@gmail.com. said: Hello! Janet,因我司第一年用coweasy 如果期初沒有做"轉入"呢個動作 , 而家又開咗發示咁點算好呢???

at 2023-06-26 04:00, Support Team said: 請參考庫存滾存FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-06-26 04:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bfddd7d6e946661f6cc92f2f88d1c59af956560c/圖片.png

2023-06-27-Chat transcript on hk1.coweasy.com started on Tues-0390.json

at 2023-06-27 06:37, lina. said: 我想知道怎么在凭证里面录入数量

at 2023-06-27 06:37, Support Team said: 你指什麼？

at 2023-06-27 06:38, Support Team said: 產品數量？

at 2023-06-27 06:38, lina. said: 是的

at 2023-06-27 06:38, Support Team said: voucher只有會計資料，沒有庫存資料

at 2023-06-27 06:39, lina. said: 数量在哪能看到呢

at 2023-06-27 06:40, Support Team said: 小企業沒有庫存功能，需註冊企業雲才有

at 2023-06-27 06:41, lina. said: 怎么注册企业云呢

at 2023-06-27 06:41, lina. said: 企业云凭证可以有数量吗

at 2023-06-27 06:42, Support Team said: 企業雲：

at 2023-06-27 06:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/56c1bd32b70562a156b1c55b0478217cefb8c56b/2023-06-27_14-42-14-1_new_message_-_Google_Chrome.png

at 2023-06-27 06:42, Support Team said: voucher只有會計資料，沒有庫存資料

at 2023-06-27 06:43, Support Team said: 庫存通過採購/銷售來管理數量

2023-06-28-Chat transcript on hk1.coweasy.com started on Wedn-0391.json

at 2023-06-28 09:07, matrixmiji.fin@gmail.com. said: Hello! 唔好意思呀! 因我今朝照圖示提供的步驟係會計输入於2022年1月1號做咗Dr：openings inventory. Cr：庫存但係Balance Sheet 見到庫存的數量是初始數量增加咗一倍,但入咗的purchases 又唔見在庫存條總數上反應，請問是否我操作上有問題嗎？期待您的答覆.謝謝您！:blush::blush::pray::pray:

at 2023-06-28 09:07, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/649b900ca3c8d40bf903df13/v/a46f34c5790383072a4c62b4884e405419b52d0b/image.png

at 2023-06-28 09:07, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/649b900ca3c8d40bf903df13/v/4f93beab6a261a3abbb158a61ba44740cc4304ed/image.png

at 2023-06-28 09:08, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/649b900ca3c8d40bf903df13/v/19b1bb381404eafa1e6ea722b7688788331f6ccb/image.png

at 2023-06-28 09:14, Support Team said: 負數？

at 2023-06-28 09:15, Support Team said: 不需要抄例子的負號

at 2023-06-28 09:16, Support Team said: 每月/每年做一次庫存滾存

at 2023-06-28 09:17, Support Team said: 有輸入初始餘額，初始餘額已充當庫存滾存的第條傳票，只需要入第二條

at 2023-06-28 09:17, Support Team said: 之後每月/每年，都要做兩條傳票

at 2023-06-28 09:23, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/649b900ca3c8d40bf903df13/v/f9111fdbbeacff84ab596c7cb85a8a2a30ce9409/image.png

at 2023-06-28 09:23, matrixmiji.fin@gmail.com. said: 這樣可以嗎

at 2023-06-28 09:24, Support Team said: 2021-12-31，庫存的總金額是這個數？

at 2023-06-28 09:24, matrixmiji.fin@gmail.com. said: 199660.18

at 2023-06-28 09:24, Support Team said: 是就對

at 2023-06-28 09:25, matrixmiji.fin@gmail.com. said: 但balance sheet 見唔到庫存數

at 2023-06-28 09:26, Support Team said: 每月/每年都做庫存滾存

at 2023-06-28 09:27, matrixmiji.fin@gmail.com. said: 但balance sheet 見唔到庫存數-我是否做少個步驟

at 2023-06-28 09:27, Support Team said: 每月/每年都做庫存滾存每月/每年都做庫存滾存

at 2023-06-28 09:29, matrixmiji.fin@gmail.com. said: 每月/每年都做庫存滾存每月/每年都做庫存滾存--點樣操作

at 2023-06-28 09:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a218acc8dabd205c95decda0c507222014c265b2/圖片.png

at 2023-06-28 09:30, Support Team said: 請參考 faq
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-06-28 09:39, matrixmiji.fin@gmail.com. said: 如果沒有做上圖動作可否入曬成盤數後再回到2022年1月1號補做呢個步驟

at 2023-06-28 09:40, Support Team said: 庫存滾存報表，會計輸入都可以選日期

2023-06-29-Chat transcript on hk1.coweasy.com started on Thur-0392.json

at 2023-06-29 02:53, Jenny Pang. said: can i set the default currency of a particular account no. to USD?

at 2023-06-29 02:53, Support Team said: no

at 2023-06-29 02:53, Jenny Pang. said: for example, account no. 12110 BEA-USD S/A

at 2023-06-29 02:53, Support Team said: accounts are not directly related to currency

at 2023-06-29 02:54, Jenny Pang. said: so that during settlement of a purchase invoice, no need to select the currency USD every time

at 2023-06-29 02:54, Support Team said: seelct the actual payment currency

at 2023-06-29 02:55, Jenny Pang. said: payment via USD bank account must be USD, so that it would be great if no need to select the currency every time

at 2023-06-29 03:01, Support Team said: The system does not currently offer this function. However, if user requires it to be customized, please provide a detailed set of requirements. Once we have received this information, we can pass it on to our team of developers to prepare a quote for the requested changes.

2023-06-29-Chat transcript on hk1.coweasy.com started on Thur-0395.json

at 2023-06-29 07:04, Jenny Pang. said: I've posted some transactions to account no. 61133, but not reflected in P/L

at 2023-06-29 07:05, Jenny Pang. said: It's an expense invoice dated 07/04/2022 HKD950

at 2023-06-29 07:06, Support Team said: There is no posting function in the system. What do you mean by post?

at 2023-06-29 07:07, Jenny Pang. said: upload an expense invoice

at 2023-06-29 07:07, Support Team said: import excel in expense module?

at 2023-06-29 07:07, Jenny Pang. said: yes

at 2023-06-29 07:08, Support Team said: check import result here

at 2023-06-29 07:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1d8f1a508b43247b44bd985871853bbd29ff4c5f/2023-06-29_15-08-00-Data_Import_-_Google_Chrome.png

at 2023-06-29 07:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/df88d7fcb4487cdf2d57e9fa2a93ed663063ca9e/2023-06-29_15-08-28-Import_Record_-_Google_Chrome.png

at 2023-06-29 07:08, Jenny Pang. said: Import Result: Expense invoice CowEasy upload template 2022_01 to 2022_12 HKD.xlsRow 11: SEC/22020009/BC is Imported !Row 12: TAX/22030014 is Imported !Row 13: SEC/22030034/BC is Imported !Row 14: TAX/22040016 is Imported !Row 15: TAX/22070010 is Imported !Row 16: ACC/22080028 is Imported !Row 17 add Staff / Vendor (Maradebbie & Partners CPA Limited).Row 20 is with empty Code !Row 21 is with empty Code !Row 21: 2208A0048 is Imported !

at 2023-06-29 07:09, Jenny Pang. said: Yes, It said it's imported, but can't seen in P/L

at 2023-06-29 07:09, Jenny Pang. said: is it problem of P/L setting?

at 2023-06-29 07:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/06516a8a0b4d7cacb10d2db727984aca3b8570d7/2023-06-29_15-08-57-(Main_Page)_Accounting_-_Google_Chrome.png

at 2023-06-29 07:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2304bcdcc696885b84d51b52c2fdcaebd91b81fb/2023-06-29_15-09-41-Chart_of_Accounts_-_Google_Chrome.png

at 2023-06-29 07:09, Jenny Pang. said: seems only didn't show account no. 61133

at 2023-06-29 07:10, Support Team said: check account nature

at 2023-06-29 07:10, Support Team said: p&l report only shows p&l items

at 2023-06-29 07:11, Jenny Pang. said: oops, i see it

2023-06-29-Chat transcript on hk1.coweasy.com started on Thur-0397.json

at 2023-06-29 08:48, Billy Wong. said: Under opening setup, I use your opening balances template, I do not understand the meaning of Column C (Date) & Column D (No), For what purpose?

at 2023-06-29 08:49, Support Team said: date and bill no. for sub-ledger

2023-06-29-Chat transcript on www.coweasy.com started on Thur-0393.json

at 2023-06-29 04:49, Accounts. said: then can you tell me how to do a currency revaluation at year end ?

at 2023-06-29 04:51, Support Team said: accountant input:

at 2023-06-29 04:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ce2b3a2ae833048041e6469528a480fa11dd484d/Exchange_Difference_-_Accountant_Input.png

at 2023-06-29 04:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a18490a109bd63f359156b93c9e4867a6f8b3034/Exchange_Difference_-_Voucher.png

at 2023-06-29 04:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8049e937d4d8d7ce2337ccb5d3fb168bca8e5047/Exchange_Difference_-_GL.png

at 2023-06-29 04:54, Accounts. said: ok, understand, thank you

2023-06-30-Chat transcript on coweasycn.com started on Friday-0400.json

at 2023-06-30 09:55, Mini. said: 我的數在PL上面沒顯示，G/L明明有記錄

at 2023-06-30 09:56, Support Team said: 什麼數

at 2023-06-30 09:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c4ca5d87bd8849d03430d324d3905ba822eb644/2023-06-29_15-09-41-Chart_of_Accounts_-_Google_Chrome.png

at 2023-06-30 09:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/27d085848f32ac3a38b27756d885e6e568c6bf5c/2023-06-29_15-08-57-(Main_Page)_Accounting_-_Google_Chrome.png

at 2023-06-30 09:57, Support Team said: check account nature

at 2023-06-30 09:57, Support Team said: p&l report only shows p&l items

at 2023-06-30 09:57, Mini. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/649e98dca3c8d40bf9802562/v/298ee2e5aaee5ccaefd2a4c3149ef9f6454e6e99/image.png

at 2023-06-30 09:58, Mini. said: Openning stock

at 2023-06-30 09:58, Mini. said: 看得到我的圖嗎

at 2023-06-30 09:59, Support Team said: opening stock 只顯示損益表from的日期

at 2023-06-30 09:59, Support Team said: from的當日沒有數就不會顯示

at 2023-06-30 09:59, Support Team said: 數據不累計

2023-07-03-Chat transcript on hk1.coweasy.com started on Mond-0401.json

at 2023-07-03 06:31, Bosco. said: 請問如何用barcode scaner in and out stock?

at 2023-07-03 06:32, Support Team said: 你指什麼？

at 2023-07-03 06:34, Bosco. said: 收到貨時用barcode scaner 入倉存, 出貨時scan barcode 出貨扣倉存

at 2023-07-03 06:34, Support Team said: 收貨入採購

at 2023-07-03 06:34, Support Team said: 出貨入發票

at 2023-07-03 06:35, Support Team said: 庫存如登記了條碼，可以直接掃描條碼搜索庫存

at 2023-07-03 06:37, Bosco. said: 如何登記

at 2023-07-03 06:38, Bosco. said: 要購買upgrade module POS system ?

at 2023-07-03 06:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2fc6a5da5ea3b2d569cc0d84a6d1c11641ceee40/2023-07-03_14-38-40-庫存_-_Google_Chrome.png

at 2023-07-03 06:39, Bosco. said: 出貨時用barcode scaner 便可讀取資料？

at 2023-07-03 06:40, Support Team said: 系統可會以條碼搜尋庫存

at 2023-07-03 06:42, Bosco. said: 那我是否可以用barcode scaner scan 貨品出貨

at 2023-07-03 06:43, Support Team said: 可以

2023-07-03-Chat transcript on hk1.coweasy.com started on Mond-0402.json

at 2023-07-03 07:48, Bosco. said: 如果我在PO時已入左S/N No, 當我轉倉時S/N可會自動出現

at 2023-07-03 07:49, Support Team said: 不會

at 2023-07-03 07:49, Support Team said: 轉倉並無SN

at 2023-07-03 07:50, Support Team said: 系統所有SN輸入都是用戶直接輸入，都不會自動出

at 2023-07-03 07:50, Bosco. said: 還有當我打invoice 時，是否所有S/N會自動彈出給我選擇，還是要自行輸入

at 2023-07-03 07:52, Bosco. said: 如果我加POS moduele可否做到

at 2023-07-03 07:52, Support Team said: 系統所有SN輸入都是用戶直接輸入，都不會自動出

at 2023-07-03 07:58, Bosco. said: 但我們可以用barcode scaner 做入倉出倉嗎

at 2023-07-03 07:58, Support Team said: 可以

2023-07-03-Chat transcript on hk1.coweasy.com started on Mond-0403.json

at 2023-07-03 08:13, Billy Wong. said: Under opening setup, I import opening balances and saved... them show ass how many row, but COA do not reflect updated status

at 2023-07-03 08:18, Support Team said: what do you mean by COA status

at 2023-07-03 08:18, Billy Wong. said: I added new accounts, but only show message with "AC does not exist"

at 2023-07-03 08:19, Billy Wong. said: COA status mean COA without showing new additions of accounts

at 2023-07-03 08:19, Support Team said: please add account in chart of account

at 2023-07-03 08:20, Support Team said: opening balance import dose not add new accounts

at 2023-07-03 08:25, Billy Wong. said: Done, thanks

2023-07-04-Chat transcript on hk1.coweasy.com started on Tues-0405.json

at 2023-07-04 03:09, Bosco. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64a38ca9a3c8d40bf96a3300/v/ed3d68f3403c1a726afab83c9ec33db7a37d271c/WhatsApp_Image_2023-07-04_at_11.08.23.jpg

at 2023-07-04 03:10, Bosco. said: 請問outstanding quotation record 裡的Group有何用途

at 2023-07-04 03:10, Support Team said: 按組別篩選客戶

at 2023-07-04 03:13, Bosco. said: 但如果客戶同時屬於2個組別，e.g rental and machinery, 當我篩選時會同時間出現2組quotation

at 2023-07-04 03:14, Support Team said: 你指什麼

at 2023-07-04 03:24, Bosco. said: 如果只想查看RENTAL 的outstanding quotation record, 但其中有客戶屬於2個組別(rental and machinary這2個組別)出來的record會包含該客戶的rental and machinary quotation都會一同出現

at 2023-07-04 03:24, Bosco. said: 這樣我不能只看到rental 的quotation only

at 2023-07-04 03:28, Support Team said: 是的

at 2023-07-04 03:29, Support Team said: 符合組別的都會顯示

at 2023-07-04 03:32, Bosco. said: 即是說如果我想睇rental 客戶的話，我在客戶選擇組別時，同一客戶不能同時加入2組

2023-07-04-Chat transcript on hk1.coweasy.com started on Tues-0406.json

at 2023-07-04 04:06, Bosco. said: 即是說如果我想睇rental 客戶的話，我在客戶選擇組別時，同一客戶不能同時加入2組

at 2023-07-04 04:08, Support Team said: 組別篩選並無“只顯示只有個別組別客戶”只有的選項

at 2023-07-04 04:11, Bosco. said: 想問下adj in and adj out 如何用barcode 操作

at 2023-07-04 04:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7afb12c121e04aa25429cc2e7301f1b1477643cd/2023-07-04_12-12-01-庫存調整轉入_-_Google_Chrome.png

2023-07-04-Chat transcript on hk1.coweasy.com started on Tues-0409.json

at 2023-07-04 04:45, Bosco. said: 我需要知道如何用barcode scaner 做庫存調整轉入和轉出

at 2023-07-04 04:46, Support Team said: 掃描條碼搜尋庫存：

at 2023-07-04 04:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/00405240fc28a842eb877f8e5eb7839b9e1ef9aa/2023-07-04_12-12-01-庫存調整轉入_-_Google_Chrome.png

at 2023-07-04 04:49, Bosco. said: 是在庫存轉倉裡做？

at 2023-07-04 04:50, Support Team said: 做調整轉入轉出？

at 2023-07-04 04:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c2910e21c76af8a11642da8ebda8edd4288e2543/2023-07-04_12-50-44-(主頁)_庫存_-_Google_Chrome.png

at 2023-07-04 04:51, Bosco. said: scan 了barcode ，但找不到貨品

at 2023-07-04 04:53, Support Team said: 有沒有登記條碼

at 2023-07-04 04:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6637a915815bf7bf8948fdcbc7607d5ea43c60e5/2023-07-04_12-52-48-庫存_-_Google_Chrome.png

at 2023-07-04 04:53, Bosco. said: 有

at 2023-07-04 04:53, Support Team said: 截圖

at 2023-07-04 04:55, Bosco. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64a3a324a3c8d40bf9abb561/v/5e18d704da760b0acc45a15be3ec8a3d6372c3b5/WhatsApp_Image_2023-07-04_at_12.54.42.jpg

at 2023-07-04 04:56, Bosco. said: 沒有顯示貨品名稱

at 2023-07-04 05:00, Support Team said: 我們試不到這個情況：

at 2023-07-04 05:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c6a2201d82b52990bc00b1bd6eb5abb3d7474d4/2023-07-04_12-58-20.gif

at 2023-07-04 05:01, Support Team said: 請錄屏或拍短片給我們檢查

at 2023-07-04 05:04, Bosco. said: 庫存編號跟條碼是一樣的嗎

at 2023-07-04 05:06, Support Team said: 庫存編號可以入條碼，這樣不需重複入條碼

2023-07-04-Chat transcript on hk1.coweasy.com started on Tues-0410.json

at 2023-07-04 05:22, info@wachi.com.hk. said: 請問輸入銀行資料內有没有支票號碼一欄?

at 2023-07-04 05:22, Support Team said: 沒有

at 2023-07-04 05:22, Support Team said: 在說明/備註欄位輸入

2023-07-04-Chat transcript on hk1.coweasy.com started on Tues-0413.json

at 2023-07-04 07:51, Bosco. said: 想再問如果客人付多左錢，我們需要出credit note可怎樣做

at 2023-07-04 07:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0f0455a802a3b16b7c8ca7a5ee97947b4d8268d/2023-07-04_15-52-56-收款（客戶）_-_Google_Chrome.png

at 2023-07-04 07:56, Support Team said: 用戶需自訂 credit note

at 2023-07-04 07:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5f448ada094e7f986aed8f847271ca9c1b7ed8c8/2023-07-04_15-54-51-CN_-_Google_Chrome.png

at 2023-07-04 08:13, Bosco. said: 可在系統自訂credit note

at 2023-07-04 08:14, Bosco. said: 19999-000153

at 2023-07-04 08:36, Bosco. said: 請問stock location 可以最多有幾多個

at 2023-07-04 08:37, Support Team said: 無限制

at 2023-07-04 09:50, Bosco. said: 我見到有credit note可輸入，但不明白怎樣入

at 2023-07-04 09:50, Bosco. said: 可有video

at 2023-07-04 09:51, Support Team said: 收款/退貨

at 2023-07-04 09:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/91ce1d27a243f64a0bc6c88d2917ebd56d253c31/2023-07-04_17-51-04-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-07-04 09:51, Bosco. said: 還有adj in and adj out scan barcode 的問題是否處理好會通知

at 2023-07-04 09:52, Bosco. said: 但怎樣可以退回多收的款項

at 2023-07-04 09:53, Bosco. said: 是用return?

at 2023-07-04 09:54, Support Team said: 收款按實際輸入

at 2023-07-04 09:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc9da89cf238aef66f08874996b060d9d1801a11/2023-07-04_15-52-56-收款（客戶）_-_Google_Chrome.png

at 2023-07-04 09:57, Support Team said: 差額可於下張發票扣減

2023-07-04-Chat transcript on www.coweasy.com started on Tues-0407.json

at 2023-07-04 04:28, Bosco. said: 是用庫存轉倉做入倉、出倉

at 2023-07-04 04:31, Support Team said: 你指什麼？

2023-07-04-Chat transcript on www.coweasy.com started on Tues-0408.json

at 2023-07-04 05:22, V1688447969576842 said: 我貿易有限公司, 請問coweasy會計軟件..........

at 2023-07-04 05:22, V1688447969576842 said: 介紹一下?

at 2023-07-04 05:23, Support Team said: free demo：
https://www.coweasy.com/Cloud/Demo.aspx

at 2023-07-04 05:23, V1688447969576842 said: 是收月費

at 2023-07-04 05:25, Support Team said: 可月付/年付

2023-07-05-Chat transcript on hk1.coweasy.com started on Wedn-0414.json

at 2023-07-05 02:20, matrixmiji.fin@gmail.com. said: 早晨!請問自己門市賣貨直接收錢SALES要在哪裡入好呢?:grinning:

at 2023-07-05 02:21, matrixmiji.fin@gmail.com. said: 照正常咁開發票及收錢嗎

at 2023-07-05 02:27, Support Team said: 是的

2023-07-06-Chat transcript on hk1.coweasy.com started on Thur-0416.json

at 2023-07-06 02:54, MS LAM. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64a62c61a3c8d40bf920f6f3/v/74aebbec2998790a623e514e74af0e8894626b2a/image.png

at 2023-07-06 02:55, MS LAM. said: would like to join the programme, only one user

at 2023-07-06 02:56, MS LAM. said: I select 1 user, but it appear one additional user for $69?

at 2023-07-06 02:57, MS LAM. said: or that additional user is FOC?

at 2023-07-06 02:58, Support Team said: pricing for additional user is HKD69/user

at 2023-07-06 02:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f129929ed6f8bbbaba7c1e10ce1c6da107df616e/2023-07-06_10-58-15-訂購_-_Google_Chrome.png

at 2023-07-06 02:59, Support Team said: you need only one use or need 1+1users?

at 2023-07-06 02:59, MS LAM. said: i only need 1 user

at 2023-07-06 02:59, Support Team said: then do not select additional user

at 2023-07-06 03:03, MS LAM. said: sorry for my overlook, i got it, thx

at 2023-07-06 03:03, MS LAM. said: small screen that overlooked

at 2023-07-06 03:03, MS LAM. said: thank you very much

at 2023-07-06 03:12, MS LAM. said: I just subscribe

at 2023-07-06 03:12, MS LAM. said: how to clear all data from trial?

at 2023-07-06 03:14, MS LAM. said: or you will send me the new path ?

at 2023-07-06 03:17, Support Team said: After subscribing, if user need to clear trial data, please email to < support@coweasy.com > with the account login email to request clear trial data. After confirming with you, all data in the account, including all basic data and bills, will be cleared.

at 2023-07-06 03:23, MS LAM. said: got it

2023-07-06-Chat transcript on hk1.coweasy.com started on Thur-0417.json

at 2023-07-06 03:44, matrixmiji.fin@gmail.com. said: 早晨!請問科目匯總沒有尬數

at 2023-07-06 03:44, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64a63828a3c8d40bf95a3aa4/v/d399cbbc8e0dab1e00304ab516623b0280f89cb6/image.png

at 2023-07-06 03:48, Support Team said: 這個報表不要選超過1年，只查看1年看看

2023-07-06-Chat transcript on hk1.coweasy.com started on Thur-0418.json

at 2023-07-06 03:50, Simon. said: 可否貨幣匯率的計算只計到小數點後兩個位?

at 2023-07-06 03:50, Simon. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64a63549a3c8d40bf90db148/v/b3728bfc3224c625654efb1a7afe0055b7cb32c7/image.png

at 2023-07-06 03:52, Simon. said: 因為報表和報告只顥示到小數點後兩個位, 現在會有rounding問題

at 2023-07-06 03:52, Simon. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64a63549a3c8d40bf90db148/v/71b8f5efcb7a1b5a340e4c80677f99072feaa318/image.png

at 2023-07-06 03:53, Support Team said: 系統會儲存4個小數位，報表顯示2個小數位，總帳匯出excel 可以再選顯示的小數位

at 2023-07-06 03:53, Simon. said: Expenses的加總不正確, 多了0.01

at 2023-07-06 03:54, Simon. said: 這樣報表就是錯

at 2023-07-06 03:55, Support Team said: 可以在總帳匯出excel，查看4個小數位，看看差幾多，再在會計人員輸入入調整

at 2023-07-06 03:55, Simon. said: 這樣報表怎能給老闆睇

at 2023-07-06 03:56, Support Team said: 可以在總帳匯出excel，查看4個小數位，看看差幾多，再在會計人員輸入入調整

at 2023-07-06 03:56, Simon. said: 每次人手輸入修改, 那麼用系統有何用?

at 2023-07-06 03:57, Support Team said: 系統不會擅自調整用戶數據

at 2023-07-06 03:57, Support Team said: 用戶需自行調整

2023-07-06-Chat transcript on hk1.coweasy.com started on Thur-0419.json

at 2023-07-06 04:36, matrixmiji.fin@gmail.com. said: 請問年結有乜事項要留意呀:grinning:

at 2023-07-06 04:37, Support Team said: stock posting:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-07-06 04:40, matrixmiji.fin@gmail.com. said: 除咗庫存之外沒有其他地方要注意嗎:grinning:

at 2023-07-06 04:40, Support Team said: 是的

2023-07-07-Chat transcript on coweasycn.com started on Friday-0422.json

at 2023-07-07 07:54, Edward Chan. said: 请问可以批量伤处吗

at 2023-07-07 07:54, Edward Chan. said: 删除吗

at 2023-07-07 07:55, Edward Chan. said: 你好，在吗

at 2023-07-07 07:56, Edward Chan. said: 因为入错客户名称了

at 2023-07-07 07:56, Edward Chan. said: 有没有办法直接删除或者批量更换客户

at 2023-07-07 07:58, Edward Chan. said: 你好，在吗

at 2023-07-07 07:59, Support Team said: 匯入可以覆蓋資料

at 2023-07-07 08:00, Edward Chan. said: 发票号可以覆盖是吧

at 2023-07-07 08:00, Support Team said: 發票？

at 2023-07-07 08:00, Edward Chan. said: 我重新导入一份正确销售就可以覆盖是吗

at 2023-07-07 08:00, Support Team said: 是的

at 2023-07-07 08:01, Support Team said: 但已入收款的發票不能修改

at 2023-07-07 08:01, Edward Chan. said: 收款的没法覆盖是吧

at 2023-07-07 08:01, Support Team said: 是的

at 2023-07-07 08:08, Edward Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64a7c0a6a3c8d40bf9ce1073/v/2428d39227ac8eb55c448d99dac8382bf06e5b77/image.png

at 2023-07-07 08:08, Edward Chan. said: 我重新导入

at 2023-07-07 08:08, Edward Chan. said: 出现了文档被锁定，不可修改

at 2023-07-07 08:08, Edward Chan. said: 这个是什么情况

at 2023-07-07 08:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6bfee1179d6eafd71ff88d94dc00766d0ef7b877/2023-07-07_16-09-22-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2023-07-07 08:11, Edward Chan. said: 需要将这些错误的全部锁定选择是吗

at 2023-07-07 08:12, Support Team said: 選擇的是鎖定，不能修改

at 2023-07-07 08:12, Support Team said: 不選的才可修改

at 2023-07-07 08:14, Edward Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64a7c0a6a3c8d40bf9ce1073/v/74430ebb7b8b3a2f42a27d8fa54f29c20c4f9859/image.png

at 2023-07-07 08:14, Edward Chan. said: 怎么接除锁定

at 2023-07-07 08:14, Edward Chan. said: 怎么解锁

at 2023-07-07 08:18, Edward Chan. said: 你好，在吗，我们这有一个用户名

at 2023-07-07 08:18, Edward Chan. said: 请问怎么解除锁定

at 2023-07-07 08:19, Support Team said: 看看提示什麼

at 2023-07-07 08:20, Edward Chan. said: 不會修改。賬單已被鎖定，不可修改或刪除 (只有管理員可以鎖定或解鎖)

at 2023-07-07 08:20, Edward Chan. said: 提示是发票号加上后面这个

at 2023-07-07 08:22, Support Team said: 看看這裡提示

at 2023-07-07 08:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15b829eb8db63c5e673057d9dd7623c7e7b74a1f/2023-07-07_16-21-56-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2023-07-07 08:22, Edward Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64a7c0a6a3c8d40bf9ce1073/v/ce09bbbf38fdaf844578d3af5b388036123b70d7/image.png

at 2023-07-07 08:22, Edward Chan. said: 我这边目前这样我不知道如何解锁

at 2023-07-07 08:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6269cb72d2a468e2ad4bd5e016cccc3f211150bd/圖片.png

at 2023-07-07 08:23, Support Team said: mouse hover

2023-07-07-Chat transcript on hk1.coweasy.com started on Frid-0420.json

at 2023-07-07 02:04, matrixmiji.fin@gmail.com. said: Hello! 庫存滾存 (資產負債表 <-> 損益表)中紅色字體是沒有貨品嗎

at 2023-07-07 02:05, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64a77233a3c8d40bf9eeb790/v/35f7744c917d7ace97291ab614219335939f8e72/image.png

at 2023-07-07 02:05, Support Team said: 紅色括號為負數

at 2023-07-07 02:07, matrixmiji.fin@gmail.com. said: 如果是CONSIGNMENT 咁我應該係"寄存轉入"入數嗎

at 2023-07-07 02:07, Support Team said: 是

at 2023-07-07 02:08, matrixmiji.fin@gmail.com. said: 我當1月1號入咗但見記錄沒有改變

at 2023-07-07 02:09, Support Team said: 你看什麼紀錄

at 2023-07-07 02:09, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64a77233a3c8d40bf9eeb790/v/93ec06f74dda41fea227271b04bd35a01dbebf17/image.png

at 2023-07-07 02:10, matrixmiji.fin@gmail.com. said: 庫存滾存 (資產負債表 <-> 損益表)都係紅字

at 2023-07-07 02:10, Support Team said: 庫存所有報表都不顯示consign

at 2023-07-07 02:11, Support Team said: 只顯示公司擁有的庫存

at 2023-07-07 02:11, Support Team said: consign數量只可查看庫存閱覽

at 2023-07-07 02:12, matrixmiji.fin@gmail.com. said: 只是開INVOICE方便見庫存量對嗎

at 2023-07-07 02:13, Support Team said: 不清楚你問什麼

at 2023-07-07 02:16, matrixmiji.fin@gmail.com. said: 1716

at 2023-07-07 02:16, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64a77233a3c8d40bf9eeb790/v/3abc554b2fdd341997b3a29a8da0f7e8495775ef/image.png

at 2023-07-07 02:27, matrixmiji.fin@gmail.com. said: 想問做咗"寄存轉入"後可以刪除記錄嗎

at 2023-07-07 02:27, Support Team said: 可以

at 2023-07-07 02:42, matrixmiji.fin@gmail.com. said: 如果2022年12月31號"做了"將期未庫存(損益表)轉入庫存(資產負債表) 後2022年的庫存表可以改動嗎

at 2023-07-07 02:42, Support Team said: 什麼庫存表

at 2023-07-07 02:44, matrixmiji.fin@gmail.com. said: 寄存轉入或其他CONSIGN 的數量可以加加減減嗎

at 2023-07-07 02:45, Support Team said: consign可以

at 2023-07-07 02:45, matrixmiji.fin@gmail.com. said: 謝謝您:grinning:

2023-07-07-Chat transcript on hk1.coweasy.com started on Frid-0421.json

at 2023-07-07 03:47, matrixmiji.fin@gmail.com. said: 如想計depreciation應該在哪裡入

at 2023-07-07 03:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef0dfe645ec8bae8de00c49c2263920f0709a3cd/2023-07-07_11-48-38-升級模組_-_Google_Chrome.png

at 2023-07-07 03:49, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64a784dba3c8d40bf9da36e2/v/18244375f0524f0e13cd523c047287b0ec450252/image.png

at 2023-07-07 03:50, matrixmiji.fin@gmail.com. said: 我地冇JOIN

at 2023-07-07 03:51, matrixmiji.fin@gmail.com. said: 除咗升級模組之外哪裡可以入

at 2023-07-07 03:54, Support Team said: 所有傳票都可以在會計人員輸入這裡直接入debit credit

at 2023-07-07 03:55, matrixmiji.fin@gmail.com. said: 收到 THX

2023-07-10-Chat transcript on hk1.coweasy.com started on Mond-0423.json

at 2023-07-10 04:27, T DING. said: I want to upload my first month transaction, after uploaded, the records is blank.

at 2023-07-10 04:27, T DING. said: Can you help

at 2023-07-10 04:28, T DING. said: My first month transaction is Nov-2022

at 2023-07-10 04:28, Support Team said: check import result:

at 2023-07-10 04:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b803c2810e50909ea85b8233f1e3ec7ca6d26ce5/2023-07-10_12-28-07-Dashboard_-_Google_Chrome.png

at 2023-07-10 04:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9e3312e883f068a3b864f8b4cc9b6bc6781dd74b/2023-07-10_12-28-20-匯入記錄_-_Google_Chrome.png

at 2023-07-10 04:29, T DING. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64ab8573a3c8d40bf97b029e/v/9be0df51a5b953b2c1bf0e540813f1c77708074d/image.png

at 2023-07-10 04:30, T DING. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64ab8573a3c8d40bf97b029e/v/a55db9ee8d1711903484772406ba3bf8c8a8e582/image.png

at 2023-07-10 04:31, T DING. said: Upload twice, but record is blank

at 2023-07-10 04:31, Support Team said: take screenshot of csv file

at 2023-07-10 04:31, T DING. said: The record is download from HSBC

at 2023-07-10 04:32, T DING. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64ab8573a3c8d40bf97b029e/v/0b76026fb96d5858cc1459e5b7b851ba07d5df87/image.png

at 2023-07-10 04:40, Support Team said: which one?

at 2023-07-10 04:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d935f136ac25c82dfdddd329c13f099f58a096d/2023-07-10_12-40-17-銀行月結單輸入_-_Google_Chrome.png

at 2023-07-10 04:41, T DING. said: I choose left

at 2023-07-10 04:41, T DING. said: hand side

at 2023-07-10 04:41, Support Team said: this step to download?

at 2023-07-10 04:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f5da8e00c65b956dc8eb8dd0e12a390cb137e564/2023-07-10_12-41-14-銀行月結單輸入_-_Google_Chrome.png

at 2023-07-10 04:41, T DING. said: and choose Saving Account

at 2023-07-10 04:44, Support Team said: you follow the steps on the right, and upload to the left?

at 2023-07-10 04:47, T DING. said: let me check the right side

at 2023-07-10 04:47, T DING. said: becuase format is not the same

at 2023-07-10 04:48, T DING. said: i use right side and it works now

at 2023-07-10 04:49, T DING. said: my company starts on Jun 18 2022 but first transaction is on Nov-2022

at 2023-07-10 04:51, T DING. said: Can I send my financial year to 1-1 to 31-12 every year ?

2023-07-11-Chat transcript on coweasycn.com started on Tuesda-0425.json

at 2023-07-11 02:14, Edward Chan. said: 你好，怎么删除了的收款

at 2023-07-11 02:14, Edward Chan. said: 发票重新导进去还是会显示

at 2023-07-11 02:15, Edward Chan. said: 说发票收款了无法导入

at 2023-07-11 02:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10cee27f501fbf1f27aaea96554d96923ec88ea6/2023-07-11_10-15-15-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-07-11 02:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/89b002448badc8cc1ba0b015f46f1aaf5f780f45/2023-07-11_10-15-27-紀錄_收款（客戶）_-_Google_Chrome.png

at 2023-07-11 02:19, Edward Chan. said: 主要我现在没查到这些收款了

at 2023-07-11 02:21, Support Team said: 發票 -> 最近收取：

at 2023-07-11 02:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c61c8ab39a60f8f8883f9dea92e146292dba4327/2023-07-11_10-20-48-銷售（出貨）_-_Google_Chrome.png

at 2023-07-11 02:24, Edward Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64acab4fa3c8d40bf9b7a8c2/v/518ae388afdfad3758e5e91f3b36f418ca3d85ca/image.png

at 2023-07-11 02:24, Edward Chan. said: 这个发票能不嗯呢看到收款没有

at 2023-07-11 02:29, Edward Chan. said: 你好，例如我查询到这个发票，我有没有办法看到这个发票收款没有

at 2023-07-11 02:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/36deff8bb3fc439a18e802a2544e0d02cd8e56e3/圖片.png

2023-07-12-Chat transcript on hk1.coweasy.com started on Wedn-0429.json

at 2023-07-12 07:24, Raymond Chan. said: 今日全日都係咁，做唔到野

at 2023-07-12 07:24, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64ae5508a3c8d40bf966f3a7/v/c4c92301c3ee50fb5eb0d54053328924d707165b/image.png

at 2023-07-12 07:25, Support Team said: 這點同事已在處理

2023-07-13-Chat transcript on hk1.coweasy.com started on Thur-0431.json

at 2023-07-13 04:07, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64af6fb5a3c8d40bf9cdcb69/v/48cd89697363212460b06ce07b770058e395552a/image.png

at 2023-07-13 04:08, matrixmiji.fin@gmail.com. said: 請問點send -1年的G L DETAILED 到EXCEL

at 2023-07-13 04:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/490e4599a77452e7cf146d8f1ec0c3350c0885c1/2023-07-13_12-09-59-總分類賬_-_Google_Chrome.png

at 2023-07-13 04:14, matrixmiji.fin@gmail.com. said: LOADING得好慢

at 2023-07-13 04:17, Support Team said: 我們試不到有速度問題

at 2023-07-13 04:17, Support Team said: 是什麼操作慢

2023-07-13-Chat transcript on hk1.coweasy.com started on Thur-0433.json

at 2023-07-13 04:37, matrixmiji.fin@gmail.com. said: Transaction journal 請問可以PRINT-12個月嗎

at 2023-07-13 04:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5d07677a64d48b74b8b375cdbbd58e2510ccfe9/2023-07-13_12-38-58-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-07-13 04:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/153d5d4c3e8db5986fb08c57be9e330edbbfae3d/2023-07-13_12-38-30-記錄匯總_-_Google_Chrome.png

2023-07-13-Chat transcript on hk1.coweasy.com started on Thur-0434.json

at 2023-07-13 09:13, MS LAM. said: i had import the files twice, can I delete all data and re-start it again ?

at 2023-07-13 09:18, Support Team said: If user need to clear trial data after subscribing, please send an email to with your account login email to request. Please note that this service can be requested only once, and it is free of charge. Once we have confirmed the request with you, we will proceed to clear all data in your account, including bills and basic data.

2023-07-14-Chat transcript on hk1.coweasy.com started on Frid-0436.json

at 2023-07-14 03:46, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64b0b6a6a3c8d40bf958a58c/v/74dead4967721aa050dce7db34b68f4c4407d2fc/image.png

at 2023-07-14 03:47, Support Team said: 正數

at 2023-07-14 03:48, matrixmiji.fin@gmail.com. said: 請問寄存轉入退回要用負數嗎

at 2023-07-14 03:48, Support Team said: 正數

at 2023-07-14 03:50, matrixmiji.fin@gmail.com. said: 但print唔到記錄

at 2023-07-14 03:50, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64b0b6a6a3c8d40bf958a58c/v/a66124490c3c0aec8fb849b6eb5070b982d2418d/image.png

at 2023-07-14 03:51, Support Team said: 這個輸入未有列印功能

at 2023-07-14 04:21, matrixmiji.fin@gmail.com. said: 盤點報表 (加權平均)-補貨show 負數即表示要補貨的數量嗎

at 2023-07-14 04:22, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64b0b6a6a3c8d40bf958a58c/v/add8c84c0daa66918897569953b7a11897c227c6/image.png

at 2023-07-14 04:23, matrixmiji.fin@gmail.com. said: sorry 正數才真

at 2023-07-14 04:23, Support Team said: 補貨 = 銷售數量 - 現有數量

at 2023-07-14 04:25, matrixmiji.fin@gmail.com. said: 補貨 = 銷售數量 - 現有數量--請問乜報表可以見到:blush:

at 2023-07-14 04:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f610d609df44558a1d2b64929a243ea2204fdef8/圖片.png

at 2023-07-14 04:28, matrixmiji.fin@gmail.com. said: 正數即表示要補貨的數量嗎

at 2023-07-14 04:28, Support Team said: 用戶自行判斷是否需要補貨

at 2023-07-14 04:28, matrixmiji.fin@gmail.com. said: 明白 thx

2023-07-14-Chat transcript on hk1.coweasy.com started on Frid-0437.json

at 2023-07-14 07:12, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64b0da13a3c8d40bf9be0e0e/v/1e0a4e868e70274389db15c7cec5ff678ae0b218/image.png

at 2023-07-14 07:13, matrixmiji.fin@gmail.com. said: 請問呢個點查

at 2023-07-14 07:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ef2c78c364c7e218e145920f66509ecc0b67991/圖片.png

at 2023-07-14 07:27, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64b0da13a3c8d40bf9be0e0e/v/2c59de1bf41572cc50515fd9e4319cc35741bcc5/image.png

at 2023-07-14 07:29, matrixmiji.fin@gmail.com. said: 請問第二畫面點按

at 2023-07-14 07:29, matrixmiji.fin@gmail.com. said: 即編號502

at 2023-07-14 07:29, Support Team said: 輸入以搜尋

at 2023-07-14 07:34, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64b0da13a3c8d40bf9be0e0e/v/c5064289234ceb76bd333ee0651994d7f1901da4/image.png

at 2023-07-14 07:35, matrixmiji.fin@gmail.com. said: 請問黠刪除重覆的產品編號

at 2023-07-14 07:51, Support Team said: 這個庫存以輸入單據，需先刪除相關單據才可刪除這個庫存

at 2023-07-14 07:58, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64b0da13a3c8d40bf9be0e0e/v/d1da091a0209bf2f6cff55f0ec7f8f653fcf841b/image.png

at 2023-07-14 07:59, matrixmiji.fin@gmail.com. said: 刪除相關單據--是指:blush:

at 2023-07-14 08:10, Support Team said: 庫存已輸入過單據，不能刪除

at 2023-07-14 08:10, Support Team said: 需先刪除這些單據，才可刪除這個庫存

2023-07-18-Chat transcript on hk1.coweasy.com started on Tues-0438.json

at 2023-07-18 02:01, 羅小姐. said: 想問銷售傳票會唔會同會計輸入傳票重复左?

at 2023-07-18 02:02, 羅小姐. said: 係總帳分類帳帳簿内

at 2023-07-18 02:03, Support Team said: 只入其中一個，不要重複輸入

at 2023-07-18 02:08, 羅小姐. said: 依家兩個都入左，係咪可以del左相應既會計輸入傳票就ok?

at 2023-07-18 02:09, Support Team said: 是的

at 2023-07-18 02:09, 羅小姐. said: :blush:

at 2023-07-18 02:14, 羅小姐. said: 想問有冇地方可以列印整個月既日記帳?

at 2023-07-18 02:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9227bf1c0ab5feb59e4299f20b0136a5ea770dc9/2023-07-18_10-15-13-(主頁)_銷售_(批發)_-_Google_Chrome.png

2023-07-18-Chat transcript on hk1.coweasy.com started on Tues-0440.json

at 2023-07-18 04:34, Ronald Leung. said: I would like to check why the system locked creating the Chart of Account function. Today we input some data to the Opening Balance page but around an hour later we input the other data to the Opening Balance page again, however, the system does not allow us to input any data. Furthermore, we pressed the ADD ACCOUNT button, and there was a Pop-Up page, but it does not allow enter any data. Could you help to check whether the system locked some functions and did not allow us to use them? We joined Enterprise Cloud service.

at 2023-07-18 04:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a58b87419e9ea6dfa2f228d90c64ca44098ef241/2023-07-18_12-06-10-Opening_Balances_-_Google_Chrome.png

at 2023-07-18 04:41, Ronald Leung. said: Could you explain in detail or we should refer to which page of the User Manual.

at 2023-07-18 04:42, Support Team said: you can see the reason why cannot modify:

at 2023-07-18 04:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e8bfe0b23e71803f30b6ffcf9438acf276807cb7/圖片.png

at 2023-07-18 04:43, Ronald Leung. said: do you mean we need to press the question marks?

at 2023-07-18 04:45, Support Team said: yes

at 2023-07-18 04:45, Ronald Leung. said: tanks

2023-07-18-Chat transcript on hk1.coweasy.com started on Tues-0441.json

at 2023-07-18 06:36, Billy Wong. said: Hi Janet,

at 2023-07-18 06:38, Billy Wong. said: Under Purchase module, I use PO or Instant purchases, the inventory costs directly charges to profit & loss even though I do not make "stock out" action. WHy?

at 2023-07-18 06:41, Support Team said: please refer to faq:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-07-18 06:42, Support Team said: purchse: dr COGS cr bank every month/year end do stock take: dr inventory cr closing stock, next day dr opening stock cr inventory in p&l: real COGS = opening stock + purchse in the period - closing stocking

2023-07-18-Chat transcript on hk1.coweasy.com started on Tues-0442.json

at 2023-07-18 09:49, Billy Wong. said: Hi Janet,

at 2023-07-18 09:50, Billy Wong. said: after input of sales invoices for products sold, why no inventory deducted and charged to COS?

at 2023-07-18 09:51, Support Team said: system dr cogs directly

at 2023-07-18 09:52, Billy Wong. said: but system do not dr COGS directly

at 2023-07-18 09:53, Support Team said: purchse: dr COGS cr bank every month/year end do stock take: dr inventory cr closing stock, next day dr opening stock cr inventory in p&l: real COGS = opening stock + purchse in the period - closing stocking

at 2023-07-18 09:53, Support Team said: opening/closing stock refer to faq:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-07-18 09:58, Billy Wong. said: Inventory only adjusted by month end....not every transaction of sales arranged with deduction of inventory cost daily?

at 2023-07-18 09:58, Support Team said: yes

2023-07-19-Chat transcript on www.coweasy.com started on Wedn-0443.json

at 2023-07-19 03:51, Profoundity Management Consultants Ltd. said: 2022 年已收訂金

at 2023-07-19 03:51, Profoundity Management Consultants Ltd. said: 如何查此數

at 2023-07-19 03:52, Support Team said: 你是怎樣輸入？

at 2023-07-19 03:54, Support Team said: 輸入按金請查看faq：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit

2023-07-19-Chat transcript on www.coweasy.com started on Wedn-0444.json

at 2023-07-19 04:40, Betty Wong. said: 請問我用36個月$249,係唔係包括以下v及升級模組? thx

at 2023-07-19 04:41, Support Team said: 使用期只包括使用期，不包括升級模組

at 2023-07-19 04:43, Betty Wong. said: 升級模組收費, 點可以睇到, th

at 2023-07-19 04:51, Betty Wong. said: 請提供升級模組收費資料, thx

at 2023-07-19 04:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5cca3f6d190f862abf65890e42c0d06933e3e387/2023-07-19_12-52-19-訂購_-_Google_Chrome.png

at 2023-07-19 04:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9ea5048f1adde1d7dccb69761dc56e734216c81f/2023-07-19_12-52-41-Dashboard_-_Google_Chrome.png

2023-07-20-Chat transcript on hk1.coweasy.com started on Thur-0445.json

at 2023-07-20 04:02, T DING. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64b89b55a3c8d40bf92d17d2/v/4d9e7270e6d1ff9d093e0b60ae949b92266cc0e2/image.png

at 2023-07-20 04:03, T DING. said: Why I couldn't pass the validation ?

at 2023-07-20 04:08, T DING. said: I played around this entry screen and it always change my input value (after I pressed SAVE)

at 2023-07-20 04:42, Support Team said: 剛才你提供的圖片未能打開, 請再發一次出來

at 2023-07-20 04:45, T DING. said: 我已處理了

at 2023-07-20 04:45, Support Team said: :thumbsup_tone1: :ok_hand:

at 2023-07-20 04:53, T DING. said: Why I can view P&L Balsheet

at 2023-07-20 04:53, T DING. said: but when I export it

at 2023-07-20 04:53, T DING. said: all figures are zero

at 2023-07-20 04:53, T DING. said: on screen is with figures but once export to Excel, all zeros

2023-07-24-Chat transcript on hk1.coweasy.com started on Mond-0446.json

at 2023-07-24 02:26, Mr.tang. said: 我想问下我好像没有申请这亇服务。要收费吗

at 2023-07-24 02:26, Support Team said: 什麼服務

at 2023-07-24 02:27, Mr.tang. said: 初創雲會計平台

at 2023-07-24 02:31, Support Team said: 根據紀錄，你的帳戶是“ 香港電訊服務計劃禮品換領 ”的，使用期為24個月

2023-07-26-Chat transcript on coweasycn.com started on Wednes-0449.json

at 2023-07-26 07:22, Edward Chan. said: 请问收款EXCEL 汇入可以一笔收款多个发票号码吗

at 2023-07-26 07:23, Support Team said: 可以

at 2023-07-26 07:26, Edward Chan. said: 收款这里可以用USD吗

at 2023-07-26 07:26, Edward Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c0c8aca3c8d40bf936b462/v/07ff28ebd91658f33518b1e74197693b4ebefc96/image.png

at 2023-07-26 07:27, Edward Chan. said: 收款可以采用USD吗

at 2023-07-26 07:27, Support Team said: 可以入外幣

at 2023-07-26 07:29, Edward Chan. said: 上面需要修改成为USD吗

at 2023-07-26 07:29, Edward Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c0c8aca3c8d40bf936b462/v/36be95937b28786250fa5d500aebdc599084f8d3/image.png

at 2023-07-26 07:29, Edward Chan. said: 这个位置

at 2023-07-26 07:31, Edward Chan. said: 像我们一笔收款好几个发票号的怎么填这个表

at 2023-07-26 07:34, Support Team said: 這個主要填港幣

at 2023-07-26 07:46, Edward Chan. said: 这样子，那USD没办法是吗

at 2023-07-26 07:48, Support Team said: 不好意思, 由於這功能的同事比較熟悉, 而他今天下午請病假, 請你明天提問可以嗎？謝謝

at 2023-07-26 07:51, Edward Chan. said: 嗯嗯，好的

2023-07-26-Chat transcript on hk1.coweasy.com started on Wedn-0450.json

at 2023-07-26 07:59, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c0cce7a3c8d40bf9c97a0f/v/3a0b3a8355bdd0a8da83fe08e5e7c4a51fcf27e6/image.png

at 2023-07-26 07:59, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c0cce7a3c8d40bf9c97a0f/v/4c6fe366a990a7f11702541c1c6680c3cc565122/image.png

at 2023-07-26 08:01, matrixmiji.fin@gmail.com. said: Hello! 請問發票有銷售但庫存沒有扣數記錄應點做

at 2023-07-26 08:01, Support Team said: 你這個不是銷售紀錄報表

at 2023-07-26 08:02, Support Team said: 請去查看銷售衣客戶, 或者銷售衣庫存看看

2023-07-28-Chat transcript on hk1.coweasy.com started on Frid-0453.json

at 2023-07-28 08:25, Gillian Chan. said: 想問一下

at 2023-07-28 08:26, Gillian Chan. said: 因為我們是保險經紀公司，除了一般商業銀行帳戶有儲蓄跟支票戶口~我們另外有個客戶戶口也有儲蓄跟支票戶口

at 2023-07-28 08:26, Gillian Chan. said: 這樣會計科目需要怎樣設定?

at 2023-07-28 08:27, Gillian Chan. said: 因為剛剛開始試用

at 2023-07-28 08:29, Support Team said: " 另外有個客戶戶口"是指什麼

at 2023-07-28 08:30, Support Team said: 銀行科目可在科目表新增

at 2023-07-28 08:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/63dcfce86036a45e4032c3cd1249004fdea46c93/-45-18-(主頁)_會計.png

at 2023-07-28 08:31, Gillian Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c374d6a3c8d40bf9244a3d/v/950c9d402376dfe25fa72bab712b4df8af5905ea/未命名.png

at 2023-07-28 08:32, Gillian Chan. said: 因為我看到現在系統已經幫我設好有個12110 & 12120

at 2023-07-28 08:32, Gillian Chan. said: 因為我不是念會計的

at 2023-07-28 08:32, Gillian Chan. said: 所以想問一下

at 2023-07-28 08:33, Gillian Chan. said: 那這樣我12110 & 12120 可以是business account 那client account

at 2023-07-28 08:33, Gillian Chan. said: 是不是要設 12210 & 12220?

at 2023-07-28 08:35, Support Team said: 科目編號除了不能重複並無特定要求

2023-07-31-Chat transcript on coweasycn.com started on Monday-0455.json

at 2023-07-31 07:50, Edward Chan. said: 怎么系统我们要导出资产负债表，然后系统一直转不到页面

at 2023-07-31 07:59, Support Team said: 我們試不到，是一直loading？

2023-07-31-Chat transcript on hk1.coweasy.com started on Mond-0456.json

at 2023-07-31 07:03, matrixmiji.fin@gmail.com. said: HELLO!如果auditor要提供"inventory lists as of 31 Dec 2022"應該print 乜表格好呢?

at 2023-07-31 07:13, Support Team said: 盤點報表

at 2023-07-31 07:14, Support Team said: 庫存盤點報表加權平均

at 2023-07-31 07:15, matrixmiji.fin@gmail.com. said: 庫存滾存 (資產負債表 <-> 損益表) = 盤點報表是一樣的

at 2023-07-31 07:21, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c758a2a3c8d40bf9905183/v/dedf49eb5f97cb5793b07c4d6196c7a8ee4c0940/image.png

at 2023-07-31 07:21, matrixmiji.fin@gmail.com. said: 庫存盤點報表加權平均 =盤點報表 (WA)

at 2023-07-31 07:21, matrixmiji.fin@gmail.com. said: 即上圖報表

at 2023-07-31 07:23, Support Team said: 不選from

at 2023-07-31 07:56, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c758a2a3c8d40bf9905183/v/5cad9aea4fc375284718f9aa474572da5904e125/image.png

at 2023-07-31 07:59, matrixmiji.fin@gmail.com. said: "補貨"行正數表示要補貨負數表示賣出的數量對嗎?:grinning:

at 2023-07-31 08:00, Support Team said: 補貨 = 出售 - 現有

2023-07-31-Chat transcript on www.coweasy.com started on Mond-0454.json

at 2023-07-31 03:46, V1690775116169297 said: 有冇送貨單模組

at 2023-07-31 03:48, Support Team said: 輸入發票即可出送貨單

at 2023-07-31 03:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/acf4a643299e48873881587c5bd74143401e98c0/2023-07-31_11-47-50-銷售（出貨）_-_Google_Chrome.png

2023-08-01-Chat transcript on coweasy.com started on Tuesday,-0460.json

at 2023-08-01 04:56, gggg. said: 死server 印invoice 問題

at 2023-08-01 04:58, Support Team said: 我們試不到有問題

at 2023-08-01 04:58, Support Team said: 是顯示什麼錯誤？

at 2023-08-01 05:08, gggg. said: 印單不能用回設定的格式

at 2023-08-01 05:09, gggg. said: 重新上傳 invoice template 一樣也是顯示 system default 格式

at 2023-08-01 05:09, gggg. said: 我換了電腦測試也一樣不是 printer 問題

at 2023-08-01 05:10, gggg. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c88ff4a3c8d40bf93d53c5/v/12e01be0f3f9838330566c64f72dd7072308535e/image.png

at 2023-08-01 05:11, gggg. said: 應該是這格式今天開始就出問題了

at 2023-08-01 05:11, gggg. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c88ff4a3c8d40bf93d53c5/v/aa95bf40a9d0410e0259e19c70672a698540616b/image.png

at 2023-08-01 05:18, Support Team said: 我們試不到這個情況，列印的操作請錄屏給我們檢查

at 2023-08-01 05:20, Support Team said: 請你一次過拍片, 從登入開始, 到輸入操作, 直至印製這張發票, 整個過程攝錄給我們看看

at 2023-08-01 05:56, gggg. said: 已經可以了

2023-08-01-Chat transcript on hk1.coweasy.com started on Tues-0457.json

at 2023-08-01 02:32, Niko. said: Yes

at 2023-08-01 02:38, Niko. said: how to record a journal voucher with double entry ?

at 2023-08-01 02:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a47d1faa9a58995c677d7f105f95a1306cbae30b/9_12-18-34-Main_Page_Online_.png

at 2023-08-01 02:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/36ab8e606f25d5920195073868adc1f078ec56c2/9_12-18-26-Main_Page_Online_.png

at 2023-08-01 02:39, Niko. said: During Accountant input, i have added row to record double entry, but can not save

at 2023-08-01 02:41, Support Team said: what did you input

at 2023-08-01 02:42, Niko. said: input credit amount for sales, and input debit amount for Accounts receivable

at 2023-08-01 02:48, Support Team said: when unable to save, what information did the system prompt?

at 2023-08-01 02:55, Niko. said: Can save this time, but "Accountant Input List" does not show this journal voucher entry

at 2023-08-01 02:58, Support Team said: what is the date range for the search, and does the voucher date fall within this period

2023-08-01-Chat transcript on hk1.coweasy.com started on Tues-0459.json

at 2023-08-01 05:04, CHRIS YU. said: 你好，請問有聯繫電話嗎

at 2023-08-01 05:06, Support Team said: CowEasy並無提供電話支援，請問有什麼問題需要查詢嗎？

at 2023-08-01 05:19, CHRIS YU. said: 我目前要做bookkeeping

at 2023-08-01 05:20, CHRIS YU. said: 要從什麼地方開始

at 2023-08-01 05:20, CHRIS YU. said: 我是新手，之前是用xero

at 2023-08-01 05:21, CHRIS YU. said: 目前狀況是我有庫存，開過批發及零售單。導入過銀行單

at 2023-08-01 05:24, CHRIS YU. said: 會計輸入和其他的區別在哪裡？

at 2023-08-01 05:24, CHRIS YU. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c89135a3c8d40bf95fd43d/v/29fc9eb6d8c7a0c00cf12098e3656c9d03d83b21/螢幕截圖_2023-08-01_下午1.23.25.png

at 2023-08-01 05:25, CHRIS YU. said: 然後非會計人員輸入和會計人員輸入直接輸入）的區別又在那？

at 2023-08-01 05:25, CHRIS YU. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c89135a3c8d40bf95fd43d/v/66ee9a69e2ea90e5719db1faeb8a81c251748050/螢幕截圖_2023-08-01_下午1.24.19.png

at 2023-08-01 05:25, Support Team said: 會計只輸入voucher，沒有客戶/供應商的subledger，沒有庫存

at 2023-08-01 05:25, Support Team said: 非會計人員輸入是簡化的輸入

at 2023-08-01 05:25, Support Team said: 只可入一條debit和credit

at 2023-08-01 05:26, CHRIS YU. said: 我是否用非會計人員輸入就可以？

at 2023-08-01 05:27, CHRIS YU. said: 如果預約一對一私人培訓服務可以安排什麼時間？

at 2023-08-01 05:27, CHRIS YU. said: 今天可以嗎

at 2023-08-01 05:32, Support Team said: 或者你可預約demo
https://www.coweasy.com/Cloud/Demo.aspx

at 2023-08-01 05:33, Support Team said: 培訓服務主要是回答客戶具體問題

2023-08-01-Chat transcript on hk1.coweasy.com started on Tues-0461.json

at 2023-08-01 08:30, Niko. said: Yes

at 2023-08-01 08:36, Niko. said: I asked help desk to for this question this morning - If i want to record a journal voucher for a sale, would it be ok ?

at 2023-08-01 08:38, Support Team said: it is ok, but it will not generate sub-ledger for customer AR in accounting module. On Tue, 1 Aug at 9:26 AM , Mandy Lo wrote: If i want to record a journal voucher for a sale, would it be ok ? Thanks

at 2023-08-01 08:39, Niko. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c8c2afa3c8d40bf99a0cdb/v/f1384b81625e3dfc6a0ef23dea7122ef8c0bafe8/journal_voucher.jpg

at 2023-08-01 08:40, Niko. said: How can we generate sub-ledger for customer AR in accounting module at Coweasy ?

at 2023-08-01 08:41, Support Team said: AR/AP/AE sub-ledger only works in Sales/Purchase/Exapnse modules by customer/supplier/vendor, there is no customer/supplier/vendor in accounting inputs

at 2023-08-01 08:45, Niko. said: For this situation, we can just generate AR ledger by issue a sales invoice with credit sales ?

at 2023-08-01 08:49, Support Team said: yes

at 2023-08-01 08:52, Niko. said: Accounting Journal (Accountant input) should be used only, except the transaction related to sales/purchase/ staff exp and director pay ?

at 2023-08-01 08:56, Support Team said: Users may enter all bills in the accounting input. If users need more information beyond the voucher, users need to enter bills in the sales, purchase, or expense modules.

at 2023-08-01 09:20, Niko. said: by the way, how can we reset the database to the beginning ?

at 2023-08-01 09:22, Support Team said: For new subscribed service, if user need to clear trial data before inputing real data, please email to with the account login email specified to request clear trial data. After confirming with you, all data in the account, including all basic data and bills, will be cleared.

at 2023-08-01 09:27, Niko. said: After clear trial data, do we create and enter account code and name again ?

at 2023-08-01 09:27, Support Team said: yes

at 2023-08-01 09:41, Niko. said: If there any solution to just clear amount of accounts , but keeping the account codes/ names ?

at 2023-08-01 09:44, Support Team said: no

at 2023-08-01 09:44, Support Team said: we can only delete all data for an account

at 2023-08-01 09:46, Niko. said: Can we delete the amounts by ourselves ?

at 2023-08-01 09:46, Support Team said: users can delete each bill in the lists

at 2023-08-01 09:50, Niko. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c8c2afa3c8d40bf99a0cdb/v/aa606fcca0900c579239748f5fc51601fb97cbe4/list.jpg

at 2023-08-01 09:50, Niko. said: We can delete all amounts by these lists ?

at 2023-08-01 09:50, Niko. said: But just can delete the transactions one by one ?

at 2023-08-01 09:50, Support Team said: one by one

2023-08-02-Chat transcript on hk1.coweasy.com started on Wedn-0463.json

at 2023-08-02 06:41, matrixmiji.fin@gmail.com. said: closing stock balance係乜報表可以見到

at 2023-08-02 06:43, Support Team said: closing stock 並無 balance

at 2023-08-02 06:44, Support Team said: closing stock 可查看P&L

at 2023-08-02 06:44, Support Team said: 或者general ledger

at 2023-08-02 06:45, matrixmiji.fin@gmail.com. said: Sorry! inventory closing balance:grinning:

at 2023-08-02 06:47, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64c9f356a3c8d40bf9839ff1/v/126f81db4c30cf57f0700a900cabeda41d4263a3/image.png

at 2023-08-02 06:48, Support Team said: 盤點報表

at 2023-08-02 07:06, matrixmiji.fin@gmail.com. said: 想請教您;係INCOME STATEMENT 的COSTＯＦSALES 中OPENING STOCK & CLOSING STOCK 會同時出現嗎

at 2023-08-02 07:07, Support Team said: 同時出現是指什麼?

at 2023-08-02 07:08, matrixmiji.fin@gmail.com. said: 有年初的數及年尾的存貨數

at 2023-08-02 07:09, Support Team said: 所選時間段相符就會顯示

at 2023-08-02 07:11, Support Team said: from 日期選年初(這日有輸入openign stock), to 日期選年末(這日有輸入closing stock)

at 2023-08-02 07:15, matrixmiji.fin@gmail.com. said: 明白即年初11號openign stock 是DR SIDE 而到年尾12月31號closing stock是CR SIDE

at 2023-08-02 07:15, matrixmiji.fin@gmail.com. said: 明白即年初1月1號openign stock 是DR SIDE 而到年尾12月31號closing stock是CR SIDE

2023-08-02-Chat transcript on www.coweasy.com started on Wedn-0462.json

at 2023-08-02 05:00, Tommy. said: 匯入檔案, 卡在99%

at 2023-08-02 05:00, Tommy. said: 請協助處理

at 2023-08-02 05:04, Tommy. said: yes

at 2023-08-02 05:11, Support Team said: 同事檢查了後台，所有匯入都完成，並沒有匯入還在等待或處理

2023-08-02-Chat transcript on www.coweasy.com started on Wedn-0464.json

at 2023-08-02 06:56, Niko. said: 是的

at 2023-08-02 07:01, Niko. said: 請問係咪每個 License 都會有預設的一系列 Account No and Account Name, 還是要自行輸入?

at 2023-08-02 07:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4350c26079672ba758c59fcaf702fd85ba8c1648/2023-08-02_15-03-00-科目列表_-_Google_Chrome.png

at 2023-08-02 07:03, Support Team said: 預設可選不同模板

at 2023-08-02 07:03, Support Team said: 用戶也可自行輸入/匯入

at 2023-08-02 07:19, Niko. said: 選取不同模板，會否只能在剛開始使用時揀選，而揀了後，就不能再改 ?

at 2023-08-02 07:28, Support Team said: 是的, 在開始時需要決定

at 2023-08-02 07:37, Niko. said: For new subscribed service, if user require to clear trial data,

at 2023-08-02 07:37, Niko. said: can we choose the template (模板) again after the data is clear ?

at 2023-08-02 07:38, Support Team said: 可以呀，當用戶訂購後，可以免費提供一次清空服務，到時用戶更可再決定選擇一次行業模塊

at 2023-08-02 07:51, Niko. said: 請問我們這個帳戶會否仍有一次免費清空服務 ?

at 2023-08-02 07:55, Support Team said: 請問是貴公司，登入電郵是？

at 2023-08-02 07:57, Support Team said: 或者，可電郵至 support@coweasy.com 申請清空試用資料，註明帳戶登入電郵，同事會查看紀錄檢查帳戶是否已清空過試用資料，再與你確認

at 2023-08-02 08:09, Niko. said: Innocore Technology Limited

at 2023-08-02 08:15, Support Team said: 根據紀錄，這個帳戶並未曾清空過試用資料，因此可以享用一次免費清空服務。

2023-08-03-Chat transcript on hk1.coweasy.com started on Thur-0466.json

at 2023-08-03 07:46, Grace Lee. said: 你好，请问，库存和采购之间是如何联系的？

at 2023-08-03 07:47, Grace Lee. said: 因为只看到采购收货，但是并未看到应该如何入库？

at 2023-08-03 07:48, Support Team said: 請參考FAQ，末庫存轉入資產負債表，資產負債表再轉入期初庫存：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-08-03 07:49, Grace Lee. said: 看不懂

at 2023-08-03 07:49, Support Team said: 在P&L查看成本 = 期初 + 期間採購 - 期末

at 2023-08-03 07:49, Grace Lee. said: 我的问题是：采购收货，与库存的联系

at 2023-08-03 07:50, Support Team said: 採購收穫不直接入資產負債表庫存

at 2023-08-03 07:50, Support Team said: 入COGS，即是期間採購

at 2023-08-03 07:51, Grace Lee. said: COGS是什么意思？

at 2023-08-03 07:51, Support Team said: cost of good sold

at 2023-08-03 07:52, Grace Lee. said: 那期初库存，我应该从哪里看到呢？怎么录入？

at 2023-08-03 07:53, Support Team said: 請參考FAQ，期末庫存轉入資產負債表，資產負債表再轉入期初庫存：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-08-03 07:54, Grace Lee. said: 不明白哦

at 2023-08-03 07:55, Support Team said: 不明白哪一步

at 2023-08-03 07:55, Grace Lee. said: 期末庫存轉入資產負債表，資產負債表再轉入期初庫存

at 2023-08-03 07:55, Grace Lee. said: 我原来什么都没有

at 2023-08-03 07:56, Grace Lee. said: 哪来的期末转入资产负债表呢

at 2023-08-03 07:58, Grace Lee. said: 假如，我现在新开帐套，然后，我录入采购收货 HK20000

at 2023-08-03 07:58, Grace Lee. said: 但是我这20000，是会自动转入库存吗？还是说这只是会在采购成本中显示

at 2023-08-03 07:59, Grace Lee. said: 那我在开这个帐套之前有10000库存，我要如何录入现在这个系统中？

at 2023-08-03 08:03, Support Team said: 例如，2022-03-31 做盤點，庫存價值 20萬，即2022-03-31庫存餘額 = 2022-04-01 期初庫存= 20萬期間採購總共 2萬，即期間採購=2萬，期間不更新資產負債表庫存 2023-03-31 盤點，庫存價值 10萬，即 2023-03-31庫存餘額 = 2023-03-31 期末餘額=10萬查看 P&L 2022-04-01 至 2023-03-31 成本 = 20 萬 + 2 萬 -10 萬 = 12萬資產負債表，查看 2022-03-31 和 2023-03-31 ，分別為20萬和12萬

at 2023-08-03 08:04, Support Team said: 系統入數之前的數據在初始餘額輸入

at 2023-08-03 08:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ec1144d4be2670d7a8d4595ffb48f3246d169c6/2023-08-03_10-47-32-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-08-03 08:07, Grace Lee. said: 哦，我明白了

at 2023-08-03 08:07, Grace Lee. said: 那期末余额呢

at 2023-08-03 08:07, Grace Lee. said: 因为也看不到产品出库

at 2023-08-03 08:08, Grace Lee. said: 在系统的哪个位置出库呢？

at 2023-08-03 08:08, Support Team said: 銷售發票

at 2023-08-03 08:09, Grace Lee. said: 意思是销售发票必须要每个产品录入吗？

at 2023-08-03 08:09, Support Team said: 是的

at 2023-08-03 08:10, Grace Lee. said: 比如我录入采购：A产品10套，单价15，合计采购收货：150

at 2023-08-03 08:10, Grace Lee. said: 然后我销售的话，要A产品5套，单价30合计销售150

at 2023-08-03 08:11, Support Team said: 是的

at 2023-08-03 08:11, Grace Lee. said: 然后就能自动扣减库存A产品，5套，剩余库存就自动是5套

at 2023-08-03 08:11, Grace Lee. said: 是这个意思吗？

at 2023-08-03 08:12, Support Team said: 是的

at 2023-08-03 08:12, Grace Lee. said: 哦

at 2023-08-03 08:12, Grace Lee. said: 每个月都需要库存滚存吗？

at 2023-08-03 08:14, Support Team said: 可以每月每年的期末做

at 2023-08-03 08:16, Grace Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64cb5002a3c8d40bf9cf1e9a/v/c4a8e0409edcf40e419d4494d05ade7d3c777fac/image.png

at 2023-08-03 08:16, Grace Lee. said: 比如我发的这个截图，我就应该在这里输入产品资料，吗

at 2023-08-03 08:17, Support Team said: 這裡選庫存

at 2023-08-03 08:17, Grace Lee. said: 因为产品有很多中我要哪里先录入产品规格型号呢

at 2023-08-03 08:17, Support Team said: 庫存資料這裡輸入

at 2023-08-03 08:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/353154ef208d7278903f964fccf64100063127c6/2023-08-03_16-17-08-(主頁)_庫存_-_Google_Chrome.png

at 2023-08-03 08:18, Grace Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64cb5002a3c8d40bf9cf1e9a/v/b654ffc04091efbea56d3d2e11c8e2c16af17ff0/image.png

at 2023-08-03 08:18, Support Team said: 新增

at 2023-08-03 08:18, Grace Lee. said: 库存编号可以认为是产品编号吗？

at 2023-08-03 08:18, Support Team said: 是的

at 2023-08-03 08:19, Grace Lee. said: 库存一库存二，是可以认为是不同的仓库吗？

at 2023-08-03 08:19, Support Team said: 不是

at 2023-08-03 08:19, Grace Lee. said: 还是说产品的名称

at 2023-08-03 08:19, Support Team said: 是sample

at 2023-08-03 08:19, Support Team said: 可以刪除

at 2023-08-03 08:19, Grace Lee. said: 库存名称，是不是等于产品名称

at 2023-08-03 08:19, Support Team said: 是的

at 2023-08-03 08:19, Grace Lee. said: 哦

at 2023-08-03 08:20, Grace Lee. said: 那比如我选定库存编号，就会自动出现库存名称，是这个意思吗？

at 2023-08-03 08:20, Support Team said: 是的

at 2023-08-03 08:21, Grace Lee. said: 好的，我明白了，我先尝试录入一下，有不明白的，我再咨询你

at 2023-08-03 08:21, Grace Lee. said: 我们一个账户，开多少个帐套？

at 2023-08-03 08:21, Support Team said: 一個

at 2023-08-03 08:21, Grace Lee. said: 比如我们有三个公司，是只能开三个账户吗？

at 2023-08-03 08:22, Grace Lee. said: 每个帐号，都需要各自付费吗？有没有组合付费的？

at 2023-08-03 08:22, Support Team said: 是的，需用3個不同電郵開帳戶

at 2023-08-03 08:22, Grace Lee. said: 三个电邮开不同的账户

at 2023-08-03 08:22, Grace Lee. said: 那是不是三个账户，都要付费？

at 2023-08-03 08:22, Support Team said: 是的

at 2023-08-03 08:23, Grace Lee. said: 一般这个怎么付费，我看了一下，好像有很多选择

at 2023-08-03 08:24, Support Team said: 訂購12個月以上會有推介碼，之後2間公司也訂購12個月使用第一間的推介碼，可分別送3個月使用期

at 2023-08-03 08:24, Grace Lee. said: 这样的话，是不是第一间公司就能获得6个月的使用期

at 2023-08-03 08:25, Support Team said: 是的

at 2023-08-03 08:25, Grace Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64cb5002a3c8d40bf9cf1e9a/v/a8770aa60612cf8e64c8af82197113d78bba76f5/image.png

at 2023-08-03 08:25, Support Team said: 另外兩件分別送3個月

at 2023-08-03 08:25, Grace Lee. said: 这里一件两件，三件的价格

at 2023-08-03 08:25, Grace Lee. said: 是什么意思？

at 2023-08-03 08:26, Support Team said: 升級模組，這裡可查看說明和試用

at 2023-08-03 08:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8dc8c702894f21d53a4611272d0d0cf5939f86b6/圖片.png

at 2023-08-03 08:26, Grace Lee. said: 一般情况下怎么买？

at 2023-08-03 08:27, Support Team said: 使用期：

at 2023-08-03 08:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab92985bfd683d06ab230338cf9d1d570ceaf366/圖片.png

at 2023-08-03 08:27, Support Team said: 其他的附加餘額，支援服務，或其他的服務都可選

at 2023-08-03 08:28, Grace Lee. said: 一般如果不选其他的附加服务的话，是不是只选第一项就可以？

at 2023-08-03 08:28, Support Team said: 是的

at 2023-08-03 08:28, Grace Lee. said: 附加用户是什么意思？

at 2023-08-03 08:29, Support Team said: 可以加其他用戶，在同一公司入數

at 2023-08-03 08:29, Grace Lee. said: 意思是我加其他的同事进来，也要加收钱吗？

at 2023-08-03 08:29, Support Team said: 是的

at 2023-08-03 08:30, Grace Lee. said: 比如，我是管理员，然后需要5个同事（出纳/会计/应收/应付）

at 2023-08-03 08:30, Support Team said: 使用期只包括一個管理員用戶，如需其他用戶使用，需訂購附加用戶

at 2023-08-03 08:30, Grace Lee. said: 如果加上我需要5个人用的话，是不是就需要加多4个人的钱？

at 2023-08-03 08:31, Support Team said: 是的，1管理員+4附加用戶共5個用戶可使用

at 2023-08-03 08:32, Grace Lee. said: 一个管理员账户，可以同时几个设备登陆？

at 2023-08-03 08:32, Support Team said: 每個用戶同時只可有一個登入

at 2023-08-03 08:32, Grace Lee. said: 假如：管理员（我/老板/经理）需要同时用，可以的吗？

at 2023-08-03 08:33, Support Team said: 同一個用戶不能同時分別登入

at 2023-08-03 08:33, Support Team said: 如同一個用戶需share使用，只可登出，才可在其他設備再登入

at 2023-08-03 08:33, Grace Lee. said: 假如我再登入的同时，有另一个人用我的账户在另一个设备登入，那我是会被踢出还是对方登不进去？

at 2023-08-03 08:33, Support Team said: 不能同時使用

at 2023-08-03 08:34, Support Team said: 不會踢出

at 2023-08-03 08:34, Support Team said: 登入了，其他設備不能登入

at 2023-08-03 08:36, Grace Lee. said: 如果没有买这些升级模组，试用时候有的功能，是不是买了基础的就有了？

at 2023-08-03 08:37, Grace Lee. said: 升级在线支援，是不是如果没有买的话，是不是以后就没有办法在这样咨询你了？

at 2023-08-03 08:38, Support Team said: 試用期過後，需訂購該升級模組才可繼續使用

at 2023-08-03 08:39, Grace Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64cb5002a3c8d40bf9cf1e9a/v/a07bcd91c501bd1243be0ced9cc7215607f22fa1/image.png

at 2023-08-03 08:39, Grace Lee. said: 你的意思是，买的基础的，这些功能都没有吗？

at 2023-08-03 08:39, Support Team said: 是的，這裡查詢是在線支援服務，如不訂購在線支援，應用支援可經電郵/ticket查詢

at 2023-08-03 08:40, Grace Lee. said: 意思是试用期后，如果没有买在线支援，就没有这个在线服务了吗？

at 2023-08-03 08:40, Grace Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64cb5002a3c8d40bf9cf1e9a/v/bd12080e42edf92f3df72bed3841bacaad8d3a66/image.png

at 2023-08-03 08:40, Grace Lee. said: 假如，我只买这个

at 2023-08-03 08:41, Grace Lee. said: * 独立帐户全功能使用权包含哪些功能？

at 2023-08-03 08:41, Support Team said: 升級模組在這裡查看，銷售/採購/庫存/支出/會計這些都是基本有的功能，不是升級模組

at 2023-08-03 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5531056b85ace242079e126d8ee010148e803a09/2023-08-03_16-40-48-升級模組_-_Google_Chrome.png

at 2023-08-03 08:43, Support Team said: 有沒有試用升級模組，如沒有試用任何升級模組，現在試用有的功能就是基本功能，訂購之後都有

at 2023-08-03 08:43, Grace Lee. said: 独立帐户全功能使用权是包含第一做：公司设置第二做：初始设定日日做：运作专区这些所有的功能吗？

at 2023-08-03 08:44, Grace Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64cb5002a3c8d40bf9cf1e9a/v/fc649d5de1326ee8213bc4840f7232facb7e6fa2/image.png

at 2023-08-03 08:44, Grace Lee. said: 这里有赠送一位管理员使用权是什么意思？

at 2023-08-03 08:45, Support Team said: 使用期包括了一個管理員用戶

at 2023-08-03 08:46, Grace Lee. said: 意思就是一个账户，一个人用的意思吗？

at 2023-08-03 08:46, Support Team said: 是的

at 2023-08-03 08:47, Grace Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64cb5002a3c8d40bf9cf1e9a/v/76f212a6af003a09455c2d2ce023bdd77f6f5d61/image.png

at 2023-08-03 08:47, Grace Lee. said: 这个对应的收费，对应的打勾的功能吗？

at 2023-08-03 08:47, Support Team said: 是的

at 2023-08-03 08:48, Grace Lee. said: 那我买了这个服务后，我没有买在线支援，是不是正式版，就没有现在的咨询服务了？

at 2023-08-03 08:48, Grace Lee. said: 因为使用过程中肯定会遇到不同的问题的

at 2023-08-03 08:48, Support Team said: 是的

at 2023-08-03 08:49, Support Team said: 如不訂購在線支援，應用支援可經電郵/ticket查詢

at 2023-08-03 08:49, Grace Lee. said: 购买后会有资料给我们吗？

at 2023-08-03 08:50, Grace Lee. said: 因为我们现在只能看到有相关服务，但是没有相关联系的方式

at 2023-08-03 08:51, Support Team said: ticket 查詢的位置和在線支援的一樣都在右下角，系統會根據帳戶有沒有在線支援服務，自動顯示在線支援或ticket查詢

2023-08-03-Chat transcript on hk1.coweasy.com started on Thur-0467.json

at 2023-08-03 09:18, Grace Lee. said: 我们是属于跨境电子商务，初创云/小企云/企业云（批发）/企业云（零售），应该选哪种云更合适我们公司使用？

at 2023-08-03 09:21, Support Team said: 任何一種模式也可以

at 2023-08-03 09:23, Grace Lee. said: 初创云也可以的吗

at 2023-08-03 09:23, Grace Lee. said: 因为我看初创云，只有会计管理系统

at 2023-08-03 09:24, Grace Lee. said: 比如我现在试用的是企业云批发的

2023-08-04-Chat transcript on hk1.coweasy.com started on Frid-0471.json

at 2023-08-04 09:05, Grace Lee. said: 你好，想问一下，初创云，只有会计管理系统，那么想要问一下，要怎么做？

at 2023-08-04 09:06, Support Team said: 會計人員輸入可以直接入 debit credit

at 2023-08-04 09:07, Grace Lee. said: 不明白

at 2023-08-04 09:07, Grace Lee. said: 意思是：初始余额，直接输入期末余额直接输入吗？

at 2023-08-04 09:08, Support Team said: 直接輸入借方貸方入傳票

at 2023-08-04 09:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c370f036701ce7170aa7f8d50d7e03b7b3319a07/2023-08-04_17-07-38-(Main_Page)_Accounting_-_Google_Chrome.png

at 2023-08-04 09:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c1617be95f30b6c989c0568bb463415aafe6db4/2023-08-04_17-08-07-Accountant_Input_-_Google_Chrome.png

at 2023-08-04 09:10, Grace Lee. said: Debit代表收入Credit 代表支出吗？

at 2023-08-04 09:10, Grace Lee. said: 非会计人员输入和会计人员直接输入有什么区别吗？

at 2023-08-04 09:12, Grace Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64ccbf1ca3c8d40bf9114e77/v/fd8ccef56916d9bdba230482a4565681c33dddb5/image.png

at 2023-08-04 09:13, Grace Lee. said: 那要怎么导入库存呢？

at 2023-08-04 09:13, Support Team said: 在會計學中，借方和貸方是複式記帳法中交易分錄時使用的概念。其中借方位於T型帳戶的左邊，貸方位於T型帳戶的右邊。一般而言，資金運用帳戶的借方與資金來源帳戶的貸方登記增加數。每筆交易的借方總額與貸方總額必定相等。借方是指顯示資產方的增加或負債方的減少。而貸方是指顯示資產方的減少或負債方的增加。以現金和銀行存款為標準的話，貸就是資金的流出。例如：主營業務收入就是付出，貸方記錄的是資金的來源。在會計的借貸記帳法裡有一句口訣：有借必有貸，借貸必相等。用公式來表示就是「資產+費用=負債+擁有者權益+收入」。

at 2023-08-04 09:14, Support Team said: 非會計人員輸入是簡化版本，只可輸入1條debit1條credit

at 2023-08-04 09:14, Support Team said: 會計人員沒有此限制，只要借貸平衡就可以輸入

at 2023-08-04 09:15, Support Team said: 初创云沒有庫存

at 2023-08-04 09:15, Support Team said: 只可直接入總額

at 2023-08-04 09:16, Grace Lee. said: 那这样的话，初创云里面的报表，因为没有期初和期末的库存，就没有办法体现利润了对吗

at 2023-08-04 09:18, Support Team said: 用戶自行輸入成本

at 2023-08-04 09:18, Grace Lee. said: 那在哪里输入呢？

at 2023-08-04 09:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b76d1ac823778c8126ab85af1c3ff2547b9f2569/圖片.png

at 2023-08-04 09:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/63bc8bf49e8155cabaae3c211485972936d40179/圖片.png

at 2023-08-04 09:20, Support Team said: debit cogs credit inventory

at 2023-08-04 09:21, Grace Lee. said: 那比如我要输入期初库存数据，借方是哪个科目？贷方是哪个科目？

at 2023-08-04 09:26, Grace Lee. said: 请问，我要输入期初库存的时候，借方科目是什么？贷方科目是什么？

at 2023-08-04 09:28, Support Team said: 你用哪種方法計成本

at 2023-08-04 09:29, Grace Lee. said: 期初+购入-期末的方式

at 2023-08-04 09:30, Support Team said: dr opening stock cr inventory

at 2023-08-04 09:30, Grace Lee. said: 看不懂

at 2023-08-04 09:31, Grace Lee. said: Debit 期初Credit 库存吗？

at 2023-08-04 09:31, Support Team said: 請參考 faq
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-08-04 09:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8482a3fe94223387b7c32987fae2d1b8fe9c7ab2/圖片.png

at 2023-08-04 09:31, Support Team said: 庫存滾存版本產生的傳票

at 2023-08-04 09:32, Support Team said: 人手輸入也是輸入一樣的

at 2023-08-04 09:32, Grace Lee. said: 但是初创云没有库存滚存

at 2023-08-04 09:32, Support Team said: 請參考 faq
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-08-04 09:37, Grace Lee. said: 每月都输入当月期初库存和本月期末库存，都是可以的对吗？

at 2023-08-04 09:37, Support Team said: 是的

at 2023-08-04 09:37, Grace Lee. said: 上月的期末就是本月的期初，

at 2023-08-04 09:37, Support Team said: 是的

2023-08-04-Chat transcript on www.coweasy.com started on Frid-0468.json

at 2023-08-04 07:04, Mr. Leung. said: ｉ　ｕｐｌｏａｄ　ｄｏｃ．　ｏｎ　ｉｎｖ．　ｂｕｔ　ｃａｎ＇ｔ．

at 2023-08-04 07:10, Support Team said: We have tested but were unable to identify the issue. Please provide a screenshot to demonstrate the problem.

at 2023-08-04 07:14, Mr. Leung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64cc9fcea3c8d40bf90c4d94/v/71be163ec14a6ef5c1644db73b73717d04f4a2eb/screen.docx

at 2023-08-04 07:32, Support Team said: we cannot reproduce this situation

at 2023-08-04 07:35, Support Team said: please right click, save as, webpage, save as txt file, send this txt file to us to check

at 2023-08-04 07:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7c9459ef3668584a3fada969c7262ab4e2c52c1/2023-08-04_15-34-06-另存新檔.png

at 2023-08-04 07:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b949b0728d203c27297a0611125f2ae40ad17e5/2023-08-04_15-33-30.png

at 2023-08-04 07:45, Mr. Leung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64cc9fcea3c8d40bf90c4d94/v/6b5a78d15fd21f1aff2029c40c89ad157d436b3e/screen.docx

at 2023-08-04 07:47, Mr. Leung. said: ｓｈｏｗｅｄ單價: 請輸入有效數字　ｃａｎ　ｎｏｔ　ｓａｖｅ？

at 2023-08-04 07:50, Support Team said: what did you input here

at 2023-08-04 07:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7612c579d8ac40f388a3aa67520acc7bec65230/2023-08-04_15-49-48-Invoice_(Customers)_-_Google_Chrome.png

at 2023-08-04 07:52, Mr. Leung. said: １２００

at 2023-08-04 07:53, Mr. Leung. said: ｙｏｕ　ｃａｎ　ｓｅｅ　ｉｎ　ｍｙ　ａｔｔａｃｈｅｄ　ｆｉｌｅ，　（ｗｈｉｃｈ　ｓｈｏｗ　ｕｎｉｔ　ｐｘ　ｉｓ　１２００

at 2023-08-04 07:54, Support Team said: please input normal numbers

at 2023-08-04 07:54, Support Team said: do not type full-width characters

2023-08-04-Chat transcript on www.coweasy.com started on Frid-0469.json

at 2023-08-04 08:31, Niko. said: Yes

at 2023-08-04 08:33, Niko. said: 當閒置一後時間後，Coweasy 系統會自動登出，請問會否可延長自動登出的時間 ?

at 2023-08-04 08:33, Niko. said: 或怎樣延長

at 2023-08-04 08:34, Support Team said: 不可以，自動登出時間是系統統一設置的，用戶不能設置

at 2023-08-04 08:35, Niko. said: 現時系統設置的自動登出時間有多少?

at 2023-08-04 08:38, Support Team said: 30mins

2023-08-07-Chat transcript on hk1.coweasy.com started on Mond-0473.json

at 2023-08-07 03:05, Candy. said: OCBC 月結單可以upload嗎?

at 2023-08-07 03:06, Support Team said: 暫不支援OCBC

at 2023-08-07 03:09, Candy. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d0515fa3c8d40bf9f69746/v/ec95c40e9de1343539bcfabb0297302af1f02aa6/INV2308036.pdf

at 2023-08-07 03:10, Candy. said: 點樣可以print 係同一張紙

at 2023-08-07 03:12, Support Team said: 一頁不夠位置顯示會自動分頁

at 2023-08-07 03:12, Support Team said: 請參考FAQ
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-08-07 03:12, Support Team said: 自訂樣式縮小欄位高度

at 2023-08-07 03:17, Candy. said: 自訂樣式縮小欄位高度係邊個位置?

at 2023-08-07 03:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/03a04e3be59a2b152c7b74622da4669462377d86/image.png

2023-08-07-Chat transcript on hk1.coweasy.com started on Mond-0474.json

at 2023-08-07 06:55, Candy. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d0937aa3c8d40bf9fabd8c/v/5534fed68c9d4075929e1482587ad0c889f08695/cow.docx

at 2023-08-07 06:56, Candy. said: 點解吾識計算?

at 2023-08-07 06:59, Support Team said: 淨單價 = 單價 * (( 100 - 折扣)/100)

at 2023-08-07 07:04, Candy. said: 同1個USER 可吾可以係兩部機登入?

at 2023-08-07 07:04, Support Team said: 只可一部

at 2023-08-07 07:06, Candy. said: $249/M 係咪包1個管理員+1個user ?

at 2023-08-07 07:06, Support Team said: 1個管理員

at 2023-08-07 07:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0239afc8c5f2721989c9fcdcaf31a066ac31976d/2023-08-07_15-07-29-訂購_-_Google_Chrome.png

at 2023-08-07 08:13, Candy. said: 匯出銷售記錄可以有咪內容嗎?

at 2023-08-07 08:13, Support Team said: 你指什麼

at 2023-08-07 08:15, Candy. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d0937aa3c8d40bf9fabd8c/v/5f7b691766269f35e8739dd773f5863594802fbc/INV2308042.pdf

at 2023-08-07 08:16, Candy. said: 圈入面既內容

at 2023-08-07 08:21, Support Team said: 匯出單據資料

at 2023-08-07 08:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f24d8a78f8387b03abdfc89d824248284f734787/2023-08-07_16-20-30-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2023-08-07 08:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7e093876a54ace62528670f07e6e5f6392a3e4d3/2023-08-07_16-20-48-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2023-08-07 08:24, Candy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d0937aa3c8d40bf9fabd8c/v/29e1a0068f367577b6f1bae27e624ddd87388eba/image.png

at 2023-08-07 08:25, Candy. said: 冇我之前所講既內容

at 2023-08-07 08:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/37576a0dad0c320ea4933194a38b2b8454542f89/圖片.png

at 2023-08-07 09:09, Candy. said: 每開新單Description 1 都會有\係Queen's

at 2023-08-07 09:09, Candy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d0937aa3c8d40bf9fabd8c/v/9b209fefa64c2a61a25c2055f78f1a23ccaab579/image.png

at 2023-08-07 09:13, Support Team said: 這欄會自動填上一張新單的

2023-08-08-Chat transcript on hk1.coweasy.com started on Tues-0475.json

at 2023-08-08 04:13, Stanley Leung. said: 是的

at 2023-08-08 04:13, Stanley Leung. said: 我們公司同時有產品及服務

at 2023-08-08 04:14, Stanley Leung. said: 在哪裡可加？

at 2023-08-08 04:14, Stanley Leung. said: 然後試POS

at 2023-08-08 04:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ed3f9b76353b4e69630ca5f65c79a80611e31028/2023-08-08_12-14-43-(主頁)_庫存_-_Google_Chrome.png

at 2023-08-08 04:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/753bebd4768911c5afcb4604ee97734b7cf5980e/2023-08-08_12-15-02-庫存_-_Google_Chrome.png

at 2023-08-08 04:15, Stanley Leung. said: 服務都是一樣嗎？

at 2023-08-08 04:16, Support Team said: 是的，當作產品新增

at 2023-08-08 04:19, Stanley Leung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d1bf12a3c8d40bf903906d/v/7b6a9e4f1821b25060d4c2479f6184cef2e98109/Screenshot_2023-08-08_at_12.19.25_PM.png

at 2023-08-08 04:20, Stanley Leung. said: 服務類右邊貨倉都要選嗎

at 2023-08-08 04:20, Support Team said: 要

2023-08-08-Chat transcript on hk1.coweasy.com started on Tues-0476.json

at 2023-08-08 04:39, Candy. said: 匯出的資料沒有這些

at 2023-08-08 04:39, Candy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d1bd8da3c8d40bf9dc032d/v/4c5bbf066920abf804455a2e67fa040ddf5fb016/image.png

at 2023-08-08 04:44, Support Team said: 這裡匯出匯入

at 2023-08-08 04:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a0402c5a2e402ff47350d63d4b771544f01e6b3e/圖片.png

2023-08-08-Chat transcript on hk1.coweasy.com started on Tues-0477.json

at 2023-08-08 06:32, Stanley Leung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d1e0ffa3c8d40bf9d242d9/v/4018a0ed07293a056c46e3ab5cae8406b87478c5/Screenshot_2023-08-08_at_2.32.16_PM.png

at 2023-08-08 06:33, Stanley Leung. said: 不知怎用

at 2023-08-08 06:35, Support Team said: 發票選銷售員

at 2023-08-08 06:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0c339857d1482c5e72d83f64275f778a32ca72e3/2023-08-08_14-35-16-銷售（出貨）_-_Google_Chrome.png

at 2023-08-08 06:37, Stanley Leung. said: 可以多過1人嗎？

at 2023-08-08 06:37, Support Team said: 不可以

at 2023-08-08 06:38, Stanley Leung. said: 怎調佣金率或錢？

at 2023-08-08 06:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/973967dd47ff3d2f4d304e682f24d7d4890c62c2/2023-08-08_14-39-32-銷售員_-_Google_Chrome.png

2023-08-08-Chat transcript on hk1.coweasy.com started on Tues-0478.json

at 2023-08-08 08:53, Candy. said: 張購貨單係JPY,俾錢係JPY,單價用HKD,應該點入採購單?

at 2023-08-08 08:54, Support Team said: 按實際輸入

at 2023-08-08 08:55, Support Team said: 實際是JPY就輸入JPY

at 2023-08-08 08:58, Candy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d1d41ba3c8d40bf94330e9/v/8203ea3ee7ff90fb948420bc2d09bfa2e61391a8/image.png

2023-08-09-Chat transcript on hk1.coweasy.com started on Wedn-0480.json

at 2023-08-09 02:16, Candy. said: 點解吾係JPY金額?

at 2023-08-09 02:16, Candy. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d2f2dda3c8d40bf99b2510/v/b32527c8fecde56517012de8e812bde1de384a70/Doc2.docx

at 2023-08-09 03:22, Candy. said: 收取預付款項應該係邊度入?

at 2023-08-09 03:24, Support Team said: 客戶按金FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit

at 2023-08-09 03:39, Candy. said: 如果買企業雲,我用緊試用版入面D資料會吾會冇曬?

at 2023-08-09 03:39, Support Team said: 不會

at 2023-08-09 03:40, Support Team said: 如用戶需要清空試用資料，在帳戶訂購後，用戶需電郵至 support@coweasy.com 註明帳戶登入電郵，與你確認後會清空帳戶所有資料，包括所有基礎數據和單據

2023-08-09-Chat transcript on hk1.coweasy.com started on Wedn-0484.json

at 2023-08-09 05:27, Grace Lee. said: 你好，初创云，可以一借多贷的方式入账吗？

at 2023-08-09 05:27, Support Team said: 可以

at 2023-08-09 05:29, Grace Lee. said: 那可以一贷多借吗？

at 2023-08-09 05:30, Support Team said: 可以

2023-08-09-Chat transcript on www.coweasy.com started on Wedn-0479.json

at 2023-08-09 03:31, Niko. said: Yes

at 2023-08-09 03:34, Niko. said: Can we record a bank receipt by "accounting input" rather than "bank statement input" ? as this transaction related to various account no.

at 2023-08-09 03:36, Support Team said: is this receipt related to a invoice

at 2023-08-09 03:36, Support Team said: to settle AR in invoice?

at 2023-08-09 03:40, Niko. said: It related an invoice, and change of customer deposit

at 2023-08-09 03:42, Support Team said: no such function in accounting input

at 2023-08-09 03:42, Support Team said: can only input in bank statement input or input in receipt directly

at 2023-08-09 03:43, Niko. said: By the way, how do we generate a credit note by Coweasy ?

at 2023-08-09 03:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e19510056b64e064c685ff913fbd732af5703ed7/2023-08-09_11-44-43-收款（客戶）_-_Google_Chrome.png

2023-08-09-Chat transcript on www.coweasy.com started on Wedn-0481.json

at 2023-08-09 09:10, Niko. said: yes

at 2023-08-09 09:12, Niko. said: After recording a bank receipt for an invoice, then we void the invoice.

at 2023-08-09 09:13, Niko. said: void that invoice one week later

at 2023-08-09 09:13, Niko. said: Would the related bank receipt be cancelled also ?

at 2023-08-09 09:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5e1845e8290ae3c7b3d390fef7aa23e68a5551c/2023-08-09_17-19-15-收款（客戶）_-_Google_Chrome.png

at 2023-08-09 09:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf913e45cdaccd3df61418e5d69d17e711b2508f/2023-08-09_17-19-26-銷售（出貨）_-_Google_Chrome.png

at 2023-08-09 09:22, Support Team said: will delete receipt before void/delete invoice

at 2023-08-09 09:34, Niko. said: By the way,

at 2023-08-09 09:35, Niko. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d352dfa3c8d40bf9d6c6eb/v/da50e5ac8260fd9f5ba8975fff0be31f8f7c456d/Cannot_create_Credit_Note.jpeg

at 2023-08-09 09:35, Niko. said: We cannot create credit note at Coweasy

at 2023-08-09 09:36, Support Team said: can print bills only after saved the bill

at 2023-08-09 09:39, Niko. said: if we want to create credit note, just enter the information at "Invoice entry", then save in format of Credit Note ?

at 2023-08-09 09:40, Support Team said: save a receipt/sales return, to print credit note

2023-08-10-Chat transcript on hk1.coweasy.com started on Thur-0482.json

at 2023-08-10 02:39, Cheng Vincent said: Hi Janet, may I know where I can add our audit staff in the SBP platforms to company users? Pls advise.

at 2023-08-10 02:42, Support Team said: add and enable in platform

at 2023-08-10 02:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7c39096c31323db3a998bc8a19c839165c16736f/_01-15-CowEasy_多公司平台.png

at 2023-08-10 02:44, Support Team said: enable in bookkeeping accounts

at 2023-08-10 02:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e799d725329522e4b675242dae2d61c07f83eb9d/_10-43-11.png

at 2023-08-10 02:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/714f2918bbb339409d2710ed19fc00523d0f937c/_10-43-28-用戶管理.png

2023-08-10-Chat transcript on hk1.coweasy.com started on Thur-0483.json

at 2023-08-10 02:13, matrixmiji.fin@gmail.com. said: 早晨!請問乜報表/地方可以睇到AP or AR 的 break down.thank you!

at 2023-08-10 02:20, Support Team said: 客戶/供應商往來，總分類帳

at 2023-08-10 02:30, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d440b5a3c8d40bf9b2ed70/v/3114ff09d22d9d9d1faa9103409c218b5fedfb55/image.png

at 2023-08-10 02:30, matrixmiji.fin@gmail.com. said: 請問可否見到客戶名稱

at 2023-08-10 02:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7908095c560b3c653f703cd2bc19df6ba3b38eec/2023-08-10_10-31-07-(主頁)_銷售_(批發)_-_Google_Chrome.png

2023-08-10-Chat transcript on hk1.coweasy.com started on Thur-0487.json

at 2023-08-10 02:51, Candy. said: 匯率係咪只可以小數點後4個位?

at 2023-08-10 02:52, Support Team said: 是的

at 2023-08-10 02:52, Candy. said: 可以加嗎?

at 2023-08-10 02:54, Support Team said: 如用戶需要個別優化功能，我們可以轉交給開發同事報價處理

at 2023-08-10 02:57, Support Team said: 如需要報價，請提供詳細需求

2023-08-10-Chat transcript on www.coweasy.com started on Thur-0485.json

at 2023-08-10 02:01, Niko. said: Yes

at 2023-08-10 02:08, Niko. said: 假設某 invoice 本身金額是1000元, 想出50元 credit note ，而不是整張 invoice 扣減, 請問在系統上可怎樣做 ? (而不是只 export 出 excel 去改)

at 2023-08-10 02:09, Support Team said: creditnote 是根據什麼，客戶退貨？

at 2023-08-10 02:12, Niko. said: 可能是客戶退貨, 亦有機會是之前張 invoice 的銀碼寫多了

at 2023-08-10 02:20, Support Team said: 請按實際輸入，例如退貨：

at 2023-08-10 02:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9a9f67bb73bba10b2c79ae26d0a292d6dc24071/2023-08-10_10-18-59-銷售（出貨）_-_Google_Chrome.png

at 2023-08-10 02:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dec51c07837c620d88b14121f5d637e899b9ddfa/2023-08-10_10-19-51-收款（客戶）_-_Google_Chrome.png

at 2023-08-10 02:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d2469c10f9cffd0b7c62ba98724709941ff71546/2023-08-10_10-19-25-收款（客戶）_-_Google_Chrome.png

at 2023-08-10 02:43, Niko. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d444e1a3c8d40bf9210490/v/e32e2ec9be52553ed275566133f1c53a18288ecb/return.png

at 2023-08-10 02:43, Niko. said: 但不能在 RETURN 那項輸入

at 2023-08-10 02:45, Support Team said: return

at 2023-08-10 02:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e0fe7bcb55ecc4c0860f0250fc949b592333307e/圖片.png

at 2023-08-10 02:58, Niko. said: 如不涉及退貨，而是之前張 invoice 的銀碼錯了，寫多了20元, 如何在系統上扣減這20元 ? THX

at 2023-08-10 02:59, Support Team said: 你的錯誤的發票是否會更正？

at 2023-08-10 03:07, Niko. said: 那張發票本來打了 1020, 客人亦付了1020, 系統上亦輸入了收款1020, 這是會否仍可修正 ?

at 2023-08-10 03:07, Support Team said: 更不更正發票？

at 2023-08-10 03:08, Support Team said: 張發票一直都會是錯誤金額？還是會更正金額

at 2023-08-10 03:09, Support Team said: 直接出發票，扣金額

at 2023-08-10 03:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14270b3e0012862b2fd543d023f8ecb84713941b/2023-08-10_11-09-23-銷售（出貨）_-_Google_Chrome.png

at 2023-08-10 03:10, Support Team said: 修改發票樣式，修改發票字眼：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2023-08-10 03:15, Niko. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d444e1a3c8d40bf9210490/v/09bf8cad052b34a7cb216b283fa947b46e12c181/2023-08-10_11-09-23-銷售（出貨）_-_Google_Chrome.png

at 2023-08-10 03:16, Niko. said: 這是在原本那張發票扣, 還是開1張新的負數發票 ?

at 2023-08-10 03:16, Support Team said: 新

at 2023-08-10 03:19, Niko. said: 即是原本那張發票, 因為輸入了收款1020, 所以不能再改金額了 ?

at 2023-08-10 03:29, Support Team said: 輸入收款前可更改

2023-08-10-Chat transcript on www.coweasy.com started on Thur-0486.json

at 2023-08-10 07:04, Niko. said: yes

at 2023-08-10 07:07, Niko. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d484f4a3c8d40bf9ebe75a/v/a60cace3a20b6276fac3e8cbbf880060077c5257/2023-08-10_11-09-23-銷售（出貨）_-_Google_Chrome.png

at 2023-08-10 07:07, Niko. said: 請問怎樣可把發票輸入為負數? 試過, 但不能成功 save

at 2023-08-10 07:10, Support Team said: 提示什麼

at 2023-08-10 07:15, Niko. said: 上面的截圖是你們同事整的，請問怎樣可把發票輸入為負20 ?

at 2023-08-10 07:15, Support Team said: 直接輸入

at 2023-08-10 07:16, Niko. said: 輸入予負數, 但 save 不了

at 2023-08-10 07:16, Niko. said: 輸入了負數, 但 save 不了

at 2023-08-10 07:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f362c1a6f024d5f06730f1a11bd32a90aeebd07d/2023-08-10_15-20-08-銷售（出貨）_-_Google_Chrome.gif

2023-08-11-Chat transcript on hk1.coweasy.com started on Frid-0489.json

at 2023-08-11 03:32, Candy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d5951ea3c8d40bf9550acf/v/dfd50a85e7d740a93a025e9e9dcebf7607a135f3/image.png

at 2023-08-11 03:33, Candy. said: 點解?

at 2023-08-11 03:35, Support Team said: 上下2個表的總額不同

at 2023-08-11 03:35, Candy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d5951ea3c8d40bf9550acf/v/f3d4b1c054d73d51eb025544a821155372d24bbe/image.png

at 2023-08-11 03:36, Candy. said: 相同

at 2023-08-11 03:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b3bab1d56625ee0e5fa8cc5ce6522ee00e223f3/圖片.png

at 2023-08-11 03:48, Candy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d5951ea3c8d40bf9550acf/v/a3572da3965544d10d89b2eebd55763fd09698a2/image.png

at 2023-08-11 03:49, Support Team said: exchange difference?

at 2023-08-11 03:49, Candy. said: 咁打都過吾到

at 2023-08-11 03:50, Candy. said: 銀行扣yen1248000,hkd$68103.36

at 2023-08-11 03:51, Candy. said: 應該點入

at 2023-08-11 03:52, Support Team said: 如採購單和付款，需要輸入不同匯率，需要分開在採購單和付款輸入，即時採購這裡只可輸入一個匯率

at 2023-08-11 03:56, Candy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d5951ea3c8d40bf9550acf/v/460d491467c8262b69e00fa4a3a842ed3823a50c/image.png

at 2023-08-11 03:58, Candy. said: 不如你入一次睇下

at 2023-08-11 04:13, Support Team said: 採購單付款，不同匯率：

at 2023-08-11 04:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a76ea6e35de1d7e4a4f5f12de456cd88b35e1533/2023-08-11_12-10-36-採購單（收貨）_-_Google_Chrome.png

at 2023-08-11 04:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e9280de7a5d54f7f8b1e5a30004e74345dfc4b89/2023-08-11_12-12-51-付款（供應商）_-_Google_Chrome.png

2023-08-11-Chat transcript on hk1.coweasy.com started on Frid-0490.json

at 2023-08-11 08:12, matrixmiji.fin@gmail.com. said: Hello!請問12月31號CLOSING STOCK 在會計人員介面直接輸入dr:51000 closing stock cr::Inventory 對吧

at 2023-08-11 08:13, Support Team said: FAQ
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2023-08-11 08:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6bcc018a20db7a0f68cfc96d28ac7eaae95270d7/圖片.png

at 2023-08-11 08:14, Support Team said: dr inventory cr closing

at 2023-08-11 09:06, matrixmiji.fin@gmail.com. said: Sorry! Transaction summary 係邊可以PRINT

at 2023-08-11 09:06, matrixmiji.fin@gmail.com. said: :blush:

at 2023-08-11 09:07, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/64d5eb4fa3c8d40bf9fbe794/v/4c6b80270c30429b5eb193db56272eacc8588328/image.png

at 2023-08-11 09:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/256b7ae01eb5a2cf3f16283df26d0d2fa548ba23/2023-08-11_17-07-26-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

2023-08-11-Chat transcript on hk1.coweasy.com started on Frid-0492.json

at 2023-08-11 09:53, Miss Tung. said: Bank Reconcilation Statemen點下載?

at 2023-08-11 09:54, Support Team said: 列印為 PDF

at 2023-08-11 09:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7a8122f4f854665fa7374265e6bb3ec4fa37b73/2023-08-11_17-54-17-Bank_Reconciliation_-_Google_Chrome.png

at 2023-08-11 09:59, Miss Tung. said: Accounts receivable list 應收款表、Accrued Expenses list 應付未付費用表點下載?

at 2023-08-11 10:02, Support Team said: 客戶/供應商/提供商往來報表

at 2023-08-11 10:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fa1dc5ac57c109ff493005c5e2556e10fdee42d2/2023-08-11_18-00-21-(主頁)_銷售_(批發)_-_Google_Chrome.png

2023-08-11-Chat transcript on www.coweasy.com started on Frid-0491.json

at 2023-08-11 09:08, Niko. said: Yes

at 2023-08-11 09:12, Niko. said: When invoices to customer include the deposit items, but the deposit from customers should not be counted in AR, how do we take out the deposit amount from AR ?

at 2023-08-11 09:14, Support Team said: Customer Deposit FAQ:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit

2023-08-14-Chat transcript on www.coweasy.com started on Mond-0494.json

at 2023-08-14 03:59, V1688436956314322 said: Hi, Janet, want to ask how to start the trial

at 2023-08-14 03:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1208dd30a7bc3bb4b1e819c834930e7e03de318f/trial.png

at 2023-08-14 04:00, V1688436956314322 said: How do you settle payment?

at 2023-08-14 04:01, Support Team said: waht do you mean

at 2023-08-14 04:01, Support Team said: settle a bill i the system?

at 2023-08-14 04:01, Support Team said: or which payment methods do the system accept?