2022 Chat history

2022-01-03-Chat transcript on coweasy.com started on Monday, -0002.json

at 2022-01-03 07:59, Sammy. said: Hi Vivian, how to do stock posting? now our Cogs is negative figure, and closing inventory value is very large, there should be something wrong

at 2022-01-03 08:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ea855b40d512f6f62ad770c772ec34238195bdb0/FAQ.png

at 2022-01-03 08:11, Support Team said: 請參考 FAQ

at 2022-01-03 08:15, Sammy. said: where is faq

at 2022-01-03 08:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0cb5d8059e0f38d0646575dabd1fd4f44094ed77/image.png

2022-01-03-Chat transcript on coweasy.com started on Monday, -0005.json

at 2022-01-03 08:31, Sammy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61d2b150de5a75bf84b9783d/v/3dd6221a9f0492071ddd86bf28f367b9dc0b6265/image.png

at 2022-01-03 08:32, Sammy. said: but why duplicated?

at 2022-01-03 08:32, Sammy. said: the amount is very large

at 2022-01-03 08:32, Sammy. said: after stock posting

at 2022-01-03 09:01, Support Team said: 一個是 Opening，一個是 Closing，並沒有重複

at 2022-01-03 09:01, Support Team said: P&L 計算 COGS ：銷售成本 = 期初數 + 期間採購 - 期末數

at 2022-01-03 09:03, Sammy. said: So why in above png, Cost of sales = cogs + opening inventory + purchase - closing inventory?

at 2022-01-03 09:03, Sammy. said: anything done wrong?

at 2022-01-03 09:08, Support Team said: 在 ledger 看看 open closing有沒有重複輸入或者流量報表，看看數量和成本計算是否和實際一樣，如不同，要人手 DR Inventory CR Closing 和 DR Opening CR inventory

at 2022-01-03 09:38, Sammy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61d2b150de5a75bf84b9783d/v/a96bcacca9a7a30692f3f693ba9f814845c8fd30/image.png

at 2022-01-03 09:38, Sammy. said: But now is like this, COGS is included in cost of sales

at 2022-01-03 09:38, Sammy. said: why?

at 2022-01-03 09:44, Support Team said: 看看科目表，42110科目性質是否COGS

2022-01-03-Chat transcript on hk1.coweasy.com started on Mond-0001.json

at 2022-01-03 07:42, 周小姐. said: 请问是否每次都需要从贵公司网面登陆

at 2022-01-03 07:42, Support Team said: 是的

at 2022-01-03 07:43, Support Team said: 不操作超過30分鐘會自動登出

at 2022-01-03 07:43, 周小姐. said: 密码是否需要修改

at 2022-01-03 07:44, 周小姐. said: 在哪里修改密码呢

at 2022-01-03 07:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ff27c2f83f27ac906c291a66dfe46706a4ce927/49_07-Main.png

at 2022-01-03 07:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/625b07fc9ad9255cd220370916121a1fff4b23af/-36-22-用戶管理.png

at 2022-01-03 07:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/81d1fc9eac2717963f5f223411980e2b65c312ae/-22-17-User_Management.png

2022-01-03-Chat transcript on hk1.coweasy.com started on Mond-0003.json

at 2022-01-03 08:50, V1641199129394361 said: We wrere sent a loyalty gift of coweasy cloud accounting.So which plan is this out of the three.Is it free to use for 24 months ? Thanks.

at 2022-01-03 08:51, Support Team said: HKT Gift？

at 2022-01-03 08:51, V1641199129394361 said: Yes

at 2022-01-03 08:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7817ea6800e8c0d39dd5b47d551f67b423c92c2e/image.png

at 2022-01-03 08:58, V1641199129394361 said: So,it is free for 24 months ?

at 2022-01-03 09:01, Support Team said: 是的，HKT 會電郵註冊網址和兌換編碼給客戶，客戶輸入就可以免費使用24個月

2022-01-03-Chat transcript on hk1.coweasy.com started on Mond-0006.json

at 2022-01-03 08:20, 楊松泰. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61d2a45bde5a75bf84aa85e2/v/6246efebdc775b2a47b0c62555027a6dc68663f6/擷取.PNG

at 2022-01-03 08:20, 楊松泰. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61d2a45bde5a75bf84aa85e2/v/e1cdcb8ace618f9067ad8cd2ed632d65ae62ac8c/擷取1.PNG

at 2022-01-03 08:21, 楊松泰. said: 想問為什麼自訂收據時兩個data是貼住的，但列印出來有隔距

at 2022-01-03 08:22, 楊松泰. said: Address和email

at 2022-01-03 08:27, 楊松泰. said: 沒事了

at 2022-01-03 08:57, 楊松泰. said: 我想問收據的data band 個data source應該係咩?

at 2022-01-03 08:57, 楊松泰. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61d2a45bde5a75bf84aa85e2/v/5bf09d1e370cac03516a0e95240eaf47e04377b8/擷取.PNG

at 2022-01-03 08:57, 楊松泰. said: 如果發票的是inventory,收據的是?

at 2022-01-03 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/84abee4d8b1d0af1e3b5718bdf4eea81660911d4/image.png

2022-01-04-Chat transcript on hk1.coweasy.com started on Tues-0007.json

at 2022-01-04 02:01, Vincent Choy. said: we just finish our stock take

at 2022-01-04 02:01, Vincent Choy. said: how to enter the updated quantity into the system?

at 2022-01-04 02:01, Vincent Choy. said: is there any importing tools?

at 2022-01-04 02:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9528bb383b5049c657d2090f44729d64450b1c0a/image.png

at 2022-01-04 02:02, Support Team said: 數量和系統不同的在庫存調整轉入/出輸入做調整

at 2022-01-04 02:03, Vincent Choy. said: but that will be very slow

at 2022-01-04 02:03, Vincent Choy. said: can i import an excel spreadsheet to adjust the qunatity

at 2022-01-04 02:03, Support Team said: 只有這個方式輸入

at 2022-01-04 02:04, Vincent Choy. said: we have 700 items

at 2022-01-04 02:04, Support Team said: 庫存調整轉入/出可匯出匯入

at 2022-01-04 02:04, Vincent Choy. said: and how do i know the current quantity

at 2022-01-04 02:04, Support Team said: 查看盤點報表

at 2022-01-04 02:05, Vincent Choy. said: some items may need to increase and some items may need to decrease

at 2022-01-04 02:05, Support Team said: 可只入庫存調整轉入, 減少的入負數

at 2022-01-04 02:06, Vincent Choy. said: how to download the full part number list? Adjust the quantity and then import?

at 2022-01-04 02:07, Support Team said: 庫存記錄/盤點報表都可以匯出excel

at 2022-01-04 02:08, Vincent Choy. said: 庫存記錄 has no quantity column

at 2022-01-04 02:08, Support Team said: 盤點報表\可以匯出excel

at 2022-01-04 02:14, Vincent Choy. said: for stock adjust in

at 2022-01-04 02:14, Vincent Choy. said: how to input the template?

at 2022-01-04 02:14, Vincent Choy. said: it seems totally different from 盤點報表

at 2022-01-04 02:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2920185fa75dac12bc2654d66abcf192720163f1/image.png

at 2022-01-04 02:19, Vincent Choy. said: which data must input?

at 2022-01-04 02:20, Support Team said: 紅色框都要入

at 2022-01-04 02:20, Vincent Choy. said: is the last row, settlement yes, signals the end of the table?

at 2022-01-04 02:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b89f2355dcbe9909e5e4e04edc187c1b1d9bb0d0/image.png

at 2022-01-04 02:26, Vincent Choy. said: and if there's bundle product, one SKU may include several other SKU

at 2022-01-04 02:26, Vincent Choy. said: how to take care of this in the system when sales occur

at 2022-01-04 02:28, Support Team said: 例如組合A，包含產品1，產品2，產品3銷售時，系統自動減少產品1，產品2，產品3，增加組合A，當作是生產再減少組合A做銷售

at 2022-01-04 02:32, Vincent Choy. said: yes

at 2022-01-04 02:32, Vincent Choy. said: like there's an item in HKTVMall

at 2022-01-04 02:32, Vincent Choy. said: it is a product bundle.

at 2022-01-04 02:32, Vincent Choy. said: One item sold inHKTVMall means several SKU need to reduce quantity in warehouse

at 2022-01-04 02:33, Support Team said: 庫存登記設置了組合的會這樣處理

at 2022-01-04 02:36, Vincent Choy. said: how to create 組合

at 2022-01-04 02:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49166a3590c5c6829289be48a0251363eedac74d/-20-13-庫存.png

at 2022-01-04 02:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dd8ccd74ab50d8eed4bbe3ae4d55fa3f89043eca/-20-38-組合.png

at 2022-01-04 02:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a25c7a3842fceba9f1d9b31a9209880693b8822d/-24-37-銷售（出貨）.png

at 2022-01-04 02:50, Vincent Choy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61d39a0ede5a75bf84457443/v/aa34a0708ed845e4de40d282d23a2a9e2e7118f6/Screenshot_2022-01-04_at_10.49.57_AM.png

at 2022-01-04 02:50, Vincent Choy. said: which quantity is the real quantity?

at 2022-01-04 02:51, Vincent Choy. said: 出售數量 and 補貨 is for what purpose?

at 2022-01-04 02:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ddf7fd4ed9cf1dfe6e7add432daa6142d9902f35/image.png

at 2022-01-04 02:54, Support Team said: 這2個是數量

at 2022-01-04 02:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/311308216d6a24a013b3ea67b6b79f788cfeca3c/image.png

at 2022-01-04 02:54, Support Team said: 這個時間內銷售的數量

at 2022-01-04 02:55, Support Team said: 補貨 = 數量 - 出售數量

at 2022-01-04 02:58, Vincent Choy. said: where to enter 出售數量?

at 2022-01-04 02:58, Support Team said: 發票

at 2022-01-04 03:01, Vincent Choy. said: 補貨數量 can be negative?

at 2022-01-04 03:03, Support Team said: 這個功能是其他客戶付費做的，計算根據客戶要求直接做加減數，會出負數

at 2022-01-04 04:13, Vincent Choy. said: how to export this transcript?

at 2022-01-04 04:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/08013644acfd33e9d6d61e5c138028bfcd17b9db/圖片.png

at 2022-01-04 04:16, Support Team said: 查詢結束後會自動將紀錄電郵到該地址

2022-01-04-Chat transcript on hk1.coweasy.com started on Tues-0008.json

at 2022-01-04 08:22, Vincent Choy. said: 組合如何修改？

at 2022-01-04 08:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86af5eb8ce15c40298a9c7199a702d8865fead05/圖片.png

at 2022-01-04 08:22, Support Team said: 都是這裡

2022-01-04-Chat transcript on hk1.coweasy.com started on Tues-0009.json

at 2022-01-04 09:57, Vincent Choy. said: salesman need to calculate commission based on his revneue

at 2022-01-04 09:58, Vincent Choy. said: can i use group function to record salesman sales revenue?

at 2022-01-04 09:58, Vincent Choy. said: 組別

at 2022-01-04 09:58, Support Team said: 客戶組別？

at 2022-01-04 10:00, Support Team said: 佣金計算暫時只計算一般佣金率和個別客戶的佣金率

2022-01-05-Chat transcript on hk1.coweasy.com started on Wedn-0010.json

at 2022-01-05 04:38, Vincent Choy. said: if i need to loan some products to customer for a short time, is there any loan form in your system?

at 2022-01-05 04:38, Vincent Choy. said: This is not a sales

at 2022-01-05 04:41, Support Team said: 在發票只入租金收入，不入產品

2022-01-05-Chat transcript on hk1.coweasy.com started on Wedn-0011.json

at 2022-01-05 07:00, Vincent Choy. said: 如何清空庫存

at 2022-01-05 07:01, Support Team said: 需用戶按確認，只可以逐個刪除

at 2022-01-05 07:41, Vincent Choy. said: 只可以逐個刪除請問是如何操作去刪除

at 2022-01-05 07:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e36119a6c959190ef72bebc3f6029e7dac74268/2022-01-05_15-44-39-(Main_Page)_Stock_-_Google_Chrome.png

at 2022-01-05 07:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/818f30dbfd452a4bc52520c382d2f46d407ce6a8/2022-01-05_15-44-53-Stock_-_Google_Chrome.png

2022-01-06-Chat transcript on hk1.coweasy.com started on Thur-0012.json

at 2022-01-06 04:03, Jessie. said: 如何SET UP P&L 項目

at 2022-01-06 04:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/50dd27c48b8d3138a0416c59153fdae282fdedd3/-45-18-(主頁)_會計.png

at 2022-01-06 04:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aee3027bf2c68713cc1259b1f4ba0df3ec6538a0/-10-20-科目列表_拷貝.png

2022-01-06-Chat transcript on tawk.to started on Thursday, Ja-0013.json

at 2022-01-06 09:18, V1641460682048288 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61d6b3ca956b1f78653d4580/v/84b7902e4b3ef12cf9608fb83701cf4b9a799cb5/截圖_2022-01-06_17.17.42.png

at 2022-01-06 09:18, V1641460682048288 said: BANK REC 右邊個格仔幾時要剔？

at 2022-01-06 09:19, V1641460682048288 said: 係STATEMENT 上面有出現就剔？定係冇出現先要剔？

at 2022-01-06 09:20, Support Team said: FAQ:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=BankReconciliation

at 2022-01-06 09:23, V1641460682048288 said: 咁我入入下先發現STATEMENT 上有 BANK CHARGE未入帳，咁個情況我要點做？

at 2022-01-06 09:24, Support Team said: bank rec 只tick有出現

at 2022-01-06 09:33, V1641460682048288 said: 咁我10個月Bank rec 未有剔嘅，11月張月結單先有，咁我要點做？

at 2022-01-06 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a79f7822d453d0029ab76ce5772b6adf8b24a4a2/2022-01-06_17-35-44-銀行對賬單_-_Google_Chrome.png

at 2022-01-06 09:36, V1641460682048288 said: 即係點做？

at 2022-01-06 09:36, Support Team said: 加1行

at 2022-01-06 09:36, Support Team said: 入日期金額

at 2022-01-06 09:37, V1641460682048288 said: 冇見到有制

at 2022-01-06 09:37, V1641460682048288 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61d6b3ca956b1f78653d4580/v/1361d08e5c3b8995a8bfb5f408cc7d002e6def84/截圖_2022-01-06_17.37.31.png

at 2022-01-06 09:39, Support Team said: 只少有1行tick才可繼續

at 2022-01-06 09:40, V1641460682048288 said: 要點㩒

at 2022-01-06 09:41, V1641460682048288 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61d6b3ca956b1f78653d4580/v/fba80195b96379078173a8bc9c5dc367133b0a5a/截圖_2022-01-06_17.40.06.png

at 2022-01-06 09:41, Support Team said: +

at 2022-01-06 09:44, V1641460682048288 said: 下一步呢

at 2022-01-06 09:44, Support Team said: 日期金額

at 2022-01-06 09:45, V1641460682048288 said: 入完之後呢

at 2022-01-06 09:45, Support Team said: save/update

at 2022-01-06 09:45, V1641460682048288 said: 下個月個張都係冇呢條數

at 2022-01-06 09:46, Support Team said: 11月presented在11月入

at 2022-01-06 09:53, V1641460682048288 said: 咁12月PRESENT呢？

at 2022-01-06 09:53, Support Team said: 12月

at 2022-01-06 09:53, Support Team said: 請問你是貴公司用戶？

at 2022-01-06 09:54, V1641460682048288 said: 依家係12月BANK REC 一開始個就欠了 JV2111006 呢＄20000 咁點

at 2022-01-06 09:55, Support Team said: 這張幾時的單

at 2022-01-06 09:55, Support Team said: presented 要tick

at 2022-01-06 09:56, V1641460682048288 said: 11月22號開票。12月3號先PRESENT

at 2022-01-06 10:00, V1641460682048288 said: 你要聽日先覆到我

2022-01-07-Chat transcript on hk1.coweasy.com started on Frid-0014.json

at 2022-01-07 03:14, Jessie. said: GENERAL 在那裏入?

at 2022-01-07 03:15, Support Team said: General Ledger？

at 2022-01-07 03:15, Jessie. said: YES

at 2022-01-07 03:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3490d175f30feebe14c79cda4e9dabf73440d6ae/image.png

at 2022-01-07 03:17, Jessie. said: 我想輸入 GENERAL INV

at 2022-01-07 03:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf029cd4df1cec426e90a4a42a50e5764091df57/image.png

at 2022-01-07 03:18, Support Team said: 所有的都可以輸入

at 2022-01-07 03:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2a4863d257e3e226f0c61f020451fdee2d718cb0/2022-01-07_11-18-11-(主頁)_會計_-_Google_Chrome.png

at 2022-01-07 03:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db65afd91b21f217277af7430604be810a8bc7ec/2022-01-07_11-18-19-(主頁)_會計_-_Google_Chrome.png

at 2022-01-07 03:18, Support Team said: 這裡可直接Debit Credit 入

at 2022-01-07 03:22, Jessie. said: 我想開一個 CASH ON HAND

at 2022-01-07 03:22, Jessie. said: 應該用什麼號碼

at 2022-01-07 03:23, Support Team said: 科目編號沒有限制，不重複就可以

at 2022-01-07 03:23, Jessie. said: 我之前取消了

2022-01-10-Chat transcript on hk1.coweasy.com started on Mond-0015.json

at 2022-01-10 08:06, Lilian. said: 試用緊FIX ASSET DEPRECIATION MODULE，想問下去到呢頁， DR CR 係咪要自己揀ACC？

at 2022-01-10 08:06, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61dbe87e956b1f7865549529/v/7d5f57504f5c6aa9425eaaa33e20cca3e89aa61d/截圖_2022-01-10_16.06.18.png

at 2022-01-10 08:06, Support Team said: 是的

at 2022-01-10 08:07, Lilian. said: 即係DR A/C 11120 CR 11110？

at 2022-01-10 08:09, Support Team said: DR accumulated CR at cost

at 2022-01-10 08:10, Support Team said: 折舊功能一般只是供會計師樓使用，做企核數時，會計師都會做折舊為免入錯而增加會計師核數工作，我們通常不建議用戶輸入折舊

2022-01-11-Chat transcript on hk1.coweasy.com started on Tues-0017.json

at 2022-01-11 03:01, Alice Lei. said: 請問點樣令REPEAT 功能ENABLED? thanks

at 2022-01-11 03:03, Support Team said: 按複製，改日期和編號，再儲存

at 2022-01-11 03:04, Support Team said: CPA 暫時未有 recurring 功能

at 2022-01-11 03:06, Alice Lei. said: ok,

at 2022-01-11 03:07, Alice Lei. said: 即cpa 唔可以recur?

at 2022-01-11 03:09, Alice Lei. said: have to buy?

at 2022-01-11 03:11, Support Team said: 中小企可自行付費加 recurring 功能，CPA 暫時未可

at 2022-01-11 03:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cc638d7999ea87b4f6530a8082f5b39344210cfd/image.png

at 2022-01-11 03:12, Support Team said: 如需要付費升級功能，請參考上表，付費後可安排後臺啟用

at 2022-01-11 03:13, Support Team said: 另外，recurring 功能只用於發票，採購訂單，薪酬支出等輸入頁面收款付款和會計輸入等沒有recurring 功能

2022-01-12-Chat transcript on coweasy.com started on Wednesda-0018.json

at 2022-01-12 02:00, Tommy. said: 如何在庫存表加上SN no.

at 2022-01-12 02:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0bfd0b9e26c3ffcfbf9b31d2d6505a42ffcf3d32/image.png

at 2022-01-12 02:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5a84438e5f475af9ee60015f3e377e488b29d25/image.png

at 2022-01-12 02:06, Tommy. said: 即是在庫存表上不能查閱SN ?

at 2022-01-12 02:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/128a407f0e14511ffd7b66c81e96abbe6ed8fdb5/image.png

2022-01-12-Chat transcript on hk1.coweasy.com started on Wedn-0019.json

at 2022-01-12 02:48, Jessie. said: 如何del 入帳

at 2022-01-12 02:48, Jessie. said: 其中一張

at 2022-01-12 02:48, Jessie. said: 我想del

at 2022-01-12 02:48, Support Team said: 在輸入紀錄查找刪除

at 2022-01-12 02:50, Jessie. said: 在那個位 - 輸入紀綠查

at 2022-01-12 02:51, Support Team said: 所有輸入都有紀錄，在哪裡輸入就去哪裡的紀錄

at 2022-01-12 02:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8617ddb8b1b7187ec3cb0cb86e33485862f8537b/-22-45-(主頁)_會計.png

at 2022-01-12 02:57, Jessie. said: 我找到, 不過 del 唔到

at 2022-01-12 02:58, Support Team said: 提升什麼？

at 2022-01-12 02:58, Support Team said: 提示*

at 2022-01-12 02:58, Support Team said: 提示什麼？

at 2022-01-12 02:58, Jessie. said: 什麼提升

at 2022-01-12 02:59, Jessie. said: 一張單, 但無位 del

at 2022-01-12 03:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4271668229bcf87ad01937a07d7ef016cfa7f4f4/delete-53-42-Bank_Statement.png

at 2022-01-12 03:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/df80a8be122decafc21e4c8ce27e972b01e89498/-02-42-銀行月結單輸入.png

at 2022-01-12 03:04, Jessie. said: 我找不到這個位置

at 2022-01-12 03:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e68a3350baf2b2cda273fe90e0204353551165a0/圖片.png

at 2022-01-12 03:05, Support Team said: 這裡找不找到

at 2022-01-12 04:40, Jessie. said: 請問傳票編號

at 2022-01-12 04:41, Jessie. said: 是以什麼方式排序

at 2022-01-12 04:41, Jessie. said: 有一張 12/01/2022 單

at 2022-01-12 04:41, Jessie. said: 但電腦自動出 # BB2112014

at 2022-01-12 04:42, Jessie. said: 點解唔係 220100X

at 2022-01-12 04:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0ad7abe765d426ac0d3f6c0a700aaf90fd12923/2022-01-12_12-42-30-銀行月結單輸入_-_Google_Chrome.png

at 2022-01-12 04:43, Support Team said: 有tick，才會跟日期出

at 2022-01-12 04:43, Support Team said: 不tick，每次只自動加一

2022-01-12-Chat transcript on hk1.coweasy.com started on Wedn-0021.json

at 2022-01-12 08:21, Terry. said: 請問當每日做完INVOICE之後有冇辦法輸出一份倉存出貨記錄總表？

at 2022-01-12 08:22, Terry. said: 用途係要通知倉庫要執啲咩貨

at 2022-01-12 08:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cb03938813e6e55b734a0b1036fc43f9f5f4fa36/2022-01-12_16-22-35-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2022-01-12 08:25, Terry. said: 公司分咗三架車送貨，而每架車會送大概20張單。系統有冇辦法獨立輸出這20張單要出的貨？

at 2022-01-12 08:27, Support Team said: 這個報表只按日期查看，沒有分類

at 2022-01-12 08:27, Support Team said: 另外發票是怎樣輸入來區分哪架車負責？

at 2022-01-12 08:32, Terry. said: 而家excel發票上會註明邊架車派送

at 2022-01-12 08:33, Support Team said: 在說明輸入？

at 2022-01-12 08:33, Terry. said: 是

at 2022-01-12 08:34, Terry. said: 不過最好是有辦法可以分開然後獨立出執貨表

at 2022-01-12 08:35, Support Team said: 這樣報表處理不到

at 2022-01-12 08:35, Terry. said: INV有冇辦法分部門？

at 2022-01-12 08:35, Support Team said: 只可匯出當日發票的excel，再在excel處理

at 2022-01-12 08:45, Terry. said: INV有冇辦法分部門？

at 2022-01-12 08:46, Support Team said: 可訂購升級模組用 Project/Shop 來分

at 2022-01-12 08:46, Support Team said: 但執貨單只按日期來分

at 2022-01-12 08:47, Support Team said: 不按 Project/Shop 分

at 2022-01-12 08:47, Terry. said: 主要係想喺報表睇到兩個Business Unit嘅Sales

at 2022-01-12 08:48, Support Team said: 銷售依庫存報表可按 Project/Shop 分

2022-01-13-Chat transcript on hk1.coweasy.com started on Thur-0024.json

at 2022-01-13 04:57, Vincent. said: may I know how I can open remove a customer in my listing?

at 2022-01-13 04:58, Support Team said: 刪除客戶？

at 2022-01-13 04:58, Vincent. said: yes

at 2022-01-13 04:58, Vincent. said: I set a demo and want to remove but dont know where I can remove

at 2022-01-13 04:59, Vincent. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61dfae29956b1f7865cc46e9/v/543fd281593bf9275a76cb7bb66ea3e3759659f7/image.png

at 2022-01-13 04:59, Vincent. said: e.g. I would like to remove QuantRaiser Limited

at 2022-01-13 04:59, Support Team said: 按 X 可刪除

at 2022-01-13 04:59, Support Team said: 需輸入管理員登入密碼

at 2022-01-13 05:00, Vincent. said: done, thanks

at 2022-01-13 05:07, Vincent. said: also, I got some questions about the creation of company account

at 2022-01-13 05:07, Vincent. said: when I open a company account, it requires me to fill in an email account, may I know what is the use of putting the email address in the company list?

at 2022-01-13 05:08, Vincent. said: in addition, if I have added an email for that company, could I create a user account using the same email account ?

at 2022-01-13 05:09, Support Team said: 只用於顯示

at 2022-01-13 05:09, Support Team said: 可重複入

at 2022-01-13 05:10, Vincent. said: i have justed added a new user account and I would like to grant him access for viewing only one company

at 2022-01-13 05:10, Vincent. said: may I know where I can modify his access right ?

at 2022-01-13 05:10, Vincent. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61dfae29956b1f7865cc46e9/v/13cd5872bf0ec0437ea438787eb5f9dd663b295a/image.png

at 2022-01-13 05:10, Vincent. said: no. 2

at 2022-01-13 05:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c0a988278b057fec3c2bf11b0e7d4c55fb9bc6af/_10_18-(Dashboard)_銷售.png

at 2022-01-13 05:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c874963cbcb24986c853d1043fd05a803609ef7/-36-44-CPA.png

at 2022-01-13 05:11, Support Team said: 進入該公司，再在用戶管理設置

at 2022-01-13 05:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/379218a9e44ba45c237efd3b5efa65db5f7c2a0b/image.png

at 2022-01-13 05:14, Vincent. said: I cannot find this logo in my page

at 2022-01-13 05:14, Vincent. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61dfae29956b1f7865cc46e9/v/c3ac56dcbc0582c786c95a419428a909a6eaf4cb/image.png

at 2022-01-13 05:14, Vincent. said: This is the page when I login

at 2022-01-13 05:16, Support Team said: 列表 -> 進入公司 -> 用戶管理

at 2022-01-13 05:16, Support Team said: 在列表 double click

at 2022-01-13 05:20, Vincent. said: found

at 2022-01-13 05:21, Vincent. said: what is the meaning of 啓用權限

at 2022-01-13 05:21, Vincent. said: and 啓用審批

at 2022-01-13 05:22, Vincent. said: If I click the user as admin, it means this user got all access right ?

at 2022-01-13 05:22, Support Team said: 不tick，其他用戶都可以全權限

at 2022-01-13 05:22, Support Team said: tick，只有admin 有全權限

at 2022-01-13 05:23, Support Team said: 其他用戶要個別設置權限

2022-01-17-Chat transcript on hk1.coweasy.com started on Mond-0025.json

at 2022-01-17 02:03, BOBO TSE. said: 暫時未需要, 謝謝~~

at 2022-01-17 03:55, BOBO TSE. said: 你好, 可否致電給你查詢嗎?

at 2022-01-17 03:57, Support Team said: CowEasy 並沒有提供電話支援

at 2022-01-17 03:57, Support Team said: 請問需要什麼查詢

at 2022-01-17 03:58, BOBO TSE. said: 想問問, 我現想開始在試用,只輸入發票可以嗎?

at 2022-01-17 03:58, Support Team said: 你想輸入什麼都可以

at 2022-01-17 03:59, BOBO TSE. said: 試用後, 如覺得好, 想購買..

at 2022-01-17 04:00, Support Team said: 登入後，按訂購平台可選時段自行訂購

at 2022-01-17 04:01, BOBO TSE. said: 我看見, 但想詢問一下, 我開始用時, 只用銷售發票, 會否影響日後全盤帳目.

at 2022-01-17 04:01, BOBO TSE. said: 因我見到有會計科目結餘...

at 2022-01-17 04:02, BOBO TSE. said: 期初結餘..

at 2022-01-17 04:02, Support Team said: 不入其他單據，報表當然會不齊全

at 2022-01-17 04:02, Support Team said: 初始結餘等數據可能只有一部分正確

at 2022-01-17 04:03, BOBO TSE. said: 明白, 假如日後要全盤數入, 我們可以從EXCEL倒入這些數據嗎?

at 2022-01-17 04:04, Support Team said: 大部分輸入都可以匯出匯入

at 2022-01-17 04:04, BOBO TSE. said: 另外, 如果正式買了你們的系統, 有否電話支援服務呢?

at 2022-01-17 04:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eca12bccd6fefce1c3dc94a223465c4c7ac97d52/image.png

at 2022-01-17 04:05, BOBO TSE. said: 因我見有從EXCEL 匯入的功能.

at 2022-01-17 04:05, Support Team said: CowEasy 並沒有提供電話支援

at 2022-01-17 04:05, BOBO TSE. said: 即不用重新再入DATA 嗎?

at 2022-01-17 04:06, Support Team said: 如需語音問答，訂購升級支援，在WhatsApp留言查詢

at 2022-01-17 04:06, Support Team said: excel 匯入要跟系統格式

at 2022-01-17 04:07, Support Team said: excel 匯入了後，不要再在系統重複輸入相同單據

at 2022-01-17 04:08, BOBO TSE. said: 假設我們先YEAR END BALANCE 是2022年3月31 ,我們想先入2022年1月至3月的單...

at 2022-01-17 04:09, BOBO TSE. said: 到2022年4月1, 先正式入全盤數, 可以嗎?

at 2022-01-17 04:10, Support Team said: 這樣要輸入 2021-12-31 的結餘

at 2022-01-17 04:10, Support Team said: 這樣後面的數才正確

at 2022-01-17 04:10, BOBO TSE. said: 明白...

at 2022-01-17 04:10, Support Team said: 即是2022-1-1 是開始正式輸入

at 2022-01-17 04:11, BOBO TSE. said: 是輸入2022-1-1 的發票..

at 2022-01-17 04:11, BOBO TSE. said: 之後再入如結餘可以嗎?

at 2022-01-17 04:11, Support Team said: 可以

at 2022-01-17 04:12, BOBO TSE. said: 即先入發票, 後補入結餘..

at 2022-01-17 04:12, Support Team said: 可以先入單，之後再補初始數

at 2022-01-17 04:12, BOBO TSE. said: 明白了...

at 2022-01-17 04:13, BOBO TSE. said: 購買後, 萬一有問題, 你們會有人員來講解嗚?

at 2022-01-17 04:13, Support Team said: 我們不會上門講解

at 2022-01-17 04:13, Support Team said: 用戶可在網上看Demo

at 2022-01-17 04:13, Support Team said: CowEasy 並沒有提供電話支援

at 2022-01-17 04:13, Support Team said:
https://www.coweasy.com/Cloud/Demo.aspx

at 2022-01-17 04:14, Support Team said: 這裡預約示範
https://www.coweasy.com/Cloud/Demo.aspx

at 2022-01-17 04:14, BOBO TSE. said: 明白..示範是免費嗎?

at 2022-01-17 04:14, Support Team said: 是的

at 2022-01-17 04:14, BOBO TSE. said: 要多少時間?

at 2022-01-17 04:15, Support Team said: 約30-60分鐘

at 2022-01-17 04:15, BOBO TSE. said: 即我在網上看示範..

at 2022-01-17 04:16, Support Team said: 是的，同事會通過Zoom示範系統操作

at 2022-01-17 04:16, BOBO TSE. said: 會有對話嗎?

at 2022-01-17 04:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4aae769333cfcf62e936871ff5e06ae8740fc71f/圖片.png

at 2022-01-17 04:17, Support Team said: 星期2/5的有Q&A

at 2022-01-17 04:18, BOBO TSE. said: 即有專人解答?

at 2022-01-17 04:18, Support Team said: 是的

at 2022-01-17 04:18, BOBO TSE. said: 其他示範只是看嗎?

at 2022-01-17 04:18, Support Team said: 是的

at 2022-01-17 04:18, BOBO TSE. said: 不是2 / 5 的日子..

at 2022-01-17 04:18, BOBO TSE. said: 明白..

at 2022-01-17 04:19, Support Team said: 示範的時間和 2 / 5 也不同

at 2022-01-17 04:20, BOBO TSE. said: 想問一下, 我現在第一步, 只想輸入2022年1月的發票,

at 2022-01-17 04:21, BOBO TSE. said: 我要先入客戶資料嗎?

at 2022-01-17 04:21, Support Team said: 是的

at 2022-01-17 04:21, Support Team said: 先入客戶/產品資料

at 2022-01-17 04:21, BOBO TSE. said: 還是輸入發票時一拼輸入..

at 2022-01-17 04:22, Support Team said: 可以預先入，也逐張發票輸入

at 2022-01-17 04:23, BOBO TSE. said: 即可以開發票時才入貨品及客戶資料對嗎?

at 2022-01-17 04:23, Support Team said: 可以的

at 2022-01-17 05:00, BOBO TSE. said: HIHI... 和你對話的視窗可以拉大一點嗎?

at 2022-01-17 05:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e27965875e11886c38937fe03ca66494a6e16bf/image.png

at 2022-01-17 05:01, BOBO TSE. said: THX..

2022-01-17-Chat transcript on hk1.coweasy.com started on Mond-0026.json

at 2022-01-17 06:34, BOBO TSE. said: 你好, 我想問, 之前舊對話是否會沒有了?

at 2022-01-17 06:37, Support Team said: 是的

at 2022-01-17 06:37, BOBO TSE. said: 因為我之前問了些問題..

at 2022-01-17 06:37, BOBO TSE. said: 好的..明白..

at 2022-01-17 06:38, BOBO TSE. said: 想問問, 如果入發票, 我入的時候才加客戶資料和貨品號是否會很亂?

at 2022-01-17 06:39, BOBO TSE. said: 要先入貨品嗎?

at 2022-01-17 06:40, Support Team said: 預先輸入，即時輸入都可以

at 2022-01-17 06:41, Support Team said: 客戶/產品都可以匯出匯入，一般預先輸入會較方便

at 2022-01-17 06:42, BOBO TSE. said: 想問問產品在那個項目輸入呢?

at 2022-01-17 06:42, Support Team said: 庫存

at 2022-01-17 06:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e91ca76098c95b81576a98b003725ca57660826a/-45-35-(主頁)_庫存.png

at 2022-01-17 06:45, BOBO TSE. said: 我看見, 那我要入貨品存貨結餘嗎?

at 2022-01-17 06:46, BOBO TSE. said: 還是可以只入貨品名稱, 貨品單價便可以?

at 2022-01-17 06:46, Support Team said: 可先只入資料

at 2022-01-17 06:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5174608e5e095f3d1de67a94076e79a69716597b/-50-36-Dashboard.png

at 2022-01-17 06:46, Support Team said: 初始餘額之後在這裡入

at 2022-01-17 06:48, BOBO TSE. said: 你意思要在初始結餘入貨品名稱?

at 2022-01-17 06:49, BOBO TSE. said: 應該不是吧..

at 2022-01-17 06:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e46157def2ca42236f7a00c042e1ffaed0994220/圖片.png

at 2022-01-17 06:49, Support Team said: 資料這裡入

at 2022-01-17 06:50, BOBO TSE. said: 如果我在存庫只入產品名, 不入初始結餘可以嗎?

at 2022-01-17 06:51, Support Team said: 可以

at 2022-01-17 06:52, BOBO TSE. said: 我見有庫存名稱, 牌子應該點入呢?

at 2022-01-17 06:52, BOBO TSE. said: 庫存名稱等於產品名稱?

at 2022-01-17 06:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9b1ea7c289b276dc1d0478d092687b951fc298ee/image.png

at 2022-01-17 06:54, Support Team said: 先建立，再選擇

at 2022-01-17 06:54, Support Team said: >>庫存名稱等於產品名稱?是的

at 2022-01-17 07:00, BOBO TSE. said: 那即是我輸入所有貨品名稱後, 才入發票最方便?

at 2022-01-17 07:00, Support Team said: 是的

at 2022-01-17 07:07, BOBO TSE. said: 想問每次對話會沒有了, 那我如何可儲存起對話呢?

at 2022-01-17 07:07, BOBO TSE. said: COPY起去另一地方儲存?

at 2022-01-17 07:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d50c9c24d0000f81d17341095a290c08e9b8328c/image.png

at 2022-01-17 07:08, Support Team said: 結束對話後自動會電郵

at 2022-01-17 07:10, BOBO TSE. said: 明白...謝謝~~

at 2022-01-17 07:11, BOBO TSE. said: 想請教你, 我現在先想入發票, 我的步驟應該怎樣做呢?

at 2022-01-17 07:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10f6c05e1b03e16036fa825d771e2529e4b5b009/image.png

at 2022-01-17 07:13, Support Team said: 日期編號客戶產品或服務，至少輸入1項

at 2022-01-17 07:14, Support Team said: 至少輸入這些

at 2022-01-17 07:15, BOBO TSE. said: 你這個田圖片是在那項輸入呢?

at 2022-01-17 07:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d8e346fbdc68619a234d3552add432c5e67cdb27/image.png

at 2022-01-17 07:17, BOBO TSE. said: 那即是直接打票和產品名稱開單, 不預先在庫存打名稱表

at 2022-01-17 07:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1592987c80135130fe35aedc2f1d9327cfd52a01/image.png

at 2022-01-17 07:17, BOBO TSE. said: 即是直接開發票時打產品名稱, 客戶資料

at 2022-01-17 07:18, Support Team said: 可在開發票時新增

at 2022-01-17 07:19, Support Team said: 客戶/產品都是新增後才可選擇

at 2022-01-17 07:20, BOBO TSE. said: 即是可在發票昤新增, 不用再做多一個步驟?

at 2022-01-17 07:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5a86a25976b149eef8578550f475b779240eee83/image.png

at 2022-01-17 07:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2fa7491128785660a3af0113df1575070b2e4694/image.png

at 2022-01-17 07:21, Support Team said: 和在客戶/庫存資料新增一樣，但只可輸入必須填寫的資料

at 2022-01-17 07:23, BOBO TSE. said: 要消化一下, 步驟有點唔清晰

at 2022-01-17 07:30, BOBO TSE. said: 可否寫個步驟給我呢?

at 2022-01-17 07:30, BOBO TSE. said: 1.先入庫存 2. 客戶名稱 3.才開發票?

at 2022-01-17 07:31, Support Team said: 是的

at 2022-01-17 07:32, BOBO TSE. said: 先入庫存: 入貨品名稱及貨品單價嗎?

at 2022-01-17 07:32, BOBO TSE. said: 之後才補回庫存期初結餘數?

at 2022-01-17 07:32, Support Team said: 可以的

at 2022-01-17 07:33, BOBO TSE. said: 另外庫存, 如果有多個存庫, 要分開是嗎?

at 2022-01-17 07:33, BOBO TSE. said: 到時系統會將庫存1 和庫存2 的數量綜合埋, 是嗎?

at 2022-01-17 07:35, Support Team said: 不同庫存，數量不會加埋，只有金額會加埋

at 2022-01-17 07:35, BOBO TSE. said: 明白...

at 2022-01-17 07:37, BOBO TSE. said: 想問問, 我按了制, 是否一傾完就會email給我作記錄, 好等我可睇返?

at 2022-01-17 07:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/06523eba10ee76b4f365a523c5410be005fea885/圖片.png

at 2022-01-17 07:37, BOBO TSE. said: 我知道,

at 2022-01-17 07:37, Support Team said: 入了電郵地址，結束後自動會電郵

at 2022-01-17 07:38, BOBO TSE. said: 登出等於結束嗎?

at 2022-01-17 07:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5fbeb403f987147e476bddbbe547ee4e012da9c3/image.png

at 2022-01-17 07:39, BOBO TSE. said: 明白...

2022-01-18-Chat transcript on coweasy.com started on Tuesday,-0031.json

at 2022-01-18 04:09, Gibson Wong. said: Hi, may I know how to add one more the administrator for the company?

at 2022-01-18 04:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8af414a18151edf08962f0cab73a1eee83a7412f/2022-01-18_12-11-44-用戶管理_-_Google_Chrome.png

at 2022-01-18 04:12, Support Team said: CPA管理員是每間公司的管理員，這個不能更改每間公司可額外再設一個管理員

2022-01-18-Chat transcript on coweasy.com started on Tuesday,-0036.json

at 2022-01-18 09:14, V1642496163983704 said: 請問coweasy有冇bank reconciliation 功能?

at 2022-01-18 09:14, Support Team said: 先謝謝您的提問

at 2022-01-18 09:14, Support Team said: 有的

at 2022-01-18 09:15, Support Team said: 用戶可在財務分析報表內找到

2022-01-18-Chat transcript on hk1.coweasy.com started on Tues-0030.json

at 2022-01-18 03:33, Lilian. said: 請問點解12月個C/F 同1月嘅B/F 會唔MATCH？

at 2022-01-18 03:33, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61e63436956b1f7865379ebc/v/e8545ae8fb1536672775a0138d3d84ca701413a2/截圖_2022-01-18_11.30.30.png

at 2022-01-18 03:33, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61e63436956b1f7865379ebc/v/9ec6e261b5fc6e1828df5d2ad5df6086deb967ea/截圖_2022-01-18_11.31.53.png

at 2022-01-18 03:38, Support Team said: 前面月份的對不對？

at 2022-01-18 03:42, Lilian. said: 前面都對得上

at 2022-01-18 03:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d78b5585d83de78eb50db39bce2f1fee34c75a51/image.png

at 2022-01-18 03:49, Support Team said: 這裡計算沒有問題

at 2022-01-18 03:49, Support Team said: 看看之前的月份

2022-01-18-Chat transcript on hk1.coweasy.com started on Tues-0032.json

at 2022-01-18 02:32, BOBO TSE. said: Morning...

at 2022-01-18 02:39, BOBO TSE. said: 早晨, 庫存, 如輸入了庫存產品數量和單價, 系統會計出總銀碼嗎?

at 2022-01-18 02:40, Support Team said: 你在哪裡入數量？

at 2022-01-18 02:40, BOBO TSE. said: 做好庫存資料後, 如果開發票後, 會自動在庫架扣數量和減銀碼嗎?

at 2022-01-18 02:41, Support Team said: 輸入採購/發票會自動加減庫存數量

at 2022-01-18 02:42, BOBO TSE. said: 明白了, 所以如果我想庫存數準確, 我先入庫存, 後開發票, 會比較好一點嗎?

at 2022-01-18 02:44, BOBO TSE. said: 庫存項目不是可入產品的數量和單價嗎?

at 2022-01-18 02:44, Support Team said: 按用戶方便就可以

at 2022-01-18 02:44, Support Team said: 輸入了初始數，再加上之後採購/發票的加減數，盤點報表的數量才正確

at 2022-01-18 02:44, Support Team said: 庫存資料只有單價，沒有數量

at 2022-01-18 02:45, Support Team said: 數量是初始餘額

at 2022-01-18 02:45, Support Team said: 或採購/發票的加減數

at 2022-01-18 02:45, BOBO TSE. said: 只有單貨沒有數量, 但產品有好多款的

at 2022-01-18 02:46, BOBO TSE. said: 始初的庫存項目是16110

at 2022-01-18 02:46, BOBO TSE. said: 只入總數量?

at 2022-01-18 02:47, Support Team said: 這是科目的初始

at 2022-01-18 02:47, Support Team said: 只是金額

at 2022-01-18 02:47, Support Team said: 16110不是數量

at 2022-01-18 02:48, BOBO TSE. said: 即是只輸入, 庫存的總銀碼是嗎?

at 2022-01-18 02:48, Support Team said: 只入大數，那庫存就不會有初始數量

at 2022-01-18 02:48, BOBO TSE. said: 但庫存的產品有多款, 單價和數量也不同....

at 2022-01-18 02:49, Support Team said: 入庫存初始數量和單價，會自動 DR inventory CR retained earnings

at 2022-01-18 02:49, Support Team said: 都要輸入報表的數據才正確

at 2022-01-18 02:50, BOBO TSE. said: 苜先, 我想問如果我先入發票, 後入庫存...那庫存的數就不準確了?

at 2022-01-18 02:51, BOBO TSE. said: 因為入了發票, 沒有扣庫存, 我之後才補回庫存數,

at 2022-01-18 02:51, Support Team said: 之後補回就正確

at 2022-01-18 02:51, Support Team said: 只入發票，庫存數就一直是負數

at 2022-01-18 02:52, Support Team said: 入了發票就會扣貨，0或負數都會扣

at 2022-01-18 02:53, BOBO TSE. said: 那麼, 其實最好的做法是, 先入初始結餘的金額, 之後再入產品詳細資料, 數量, 單價? 這樣做對嗎?

at 2022-01-18 02:53, Support Team said: 用戶方便就可以

at 2022-01-18 02:54, BOBO TSE. said: 但這樣做, 會否重複了總金額

at 2022-01-18 02:55, BOBO TSE. said: 條總數會大了...

at 2022-01-18 02:56, BOBO TSE. said: 因為初始入了大數, 庫存又將產品單價乘數量, 得出了總金額, 那樣便重複了嗎?

at 2022-01-18 02:56, Support Team said: 初始餘額不入庫存大數

at 2022-01-18 02:57, Support Team said: 入了庫存資料，才入每個庫存的初始數

at 2022-01-18 02:57, BOBO TSE. said: 我明白, 不入數量, 但會入總金額嘛..

at 2022-01-18 02:58, Support Team said: 初始餘額不入16110的大數

at 2022-01-18 02:58, BOBO TSE. said: 那你最初叫我入初始結餘啵.

at 2022-01-18 03:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b53394e11db0cd959ff46088e2f12f07bf7ce54/-33-58-初始餘額.png

at 2022-01-18 03:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c625a56fa83482241005dbaa303fc7747d574a98/-34-23-庫存_-_初始餘額.png

at 2022-01-18 03:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/26c34a660adbd58cd1d8047b8a05de39b1b2e81c/-35-31-庫存_-_初始餘額.png

at 2022-01-18 03:00, Support Team said: 你入去初始餘額頁面就可以見到

at 2022-01-18 03:03, BOBO TSE. said: 我不太明白, 初始結餘16110 旁邊 + 是加入產品資料, 之後再入總金額,

at 2022-01-18 03:03, Support Team said: 不入總金額

at 2022-01-18 03:04, Support Team said: 入了數量單價，自動會計總金額

at 2022-01-18 03:04, BOBO TSE. said: 你當初說要在初始結餘入上總金額的..

at 2022-01-18 03:05, BOBO TSE. said: 煩請看我上面, 已問你

at 2022-01-18 03:05, BOBO TSE. said: 早晨, 庫存, 如輸入了庫存產品數量和單價, 系統會計出總銀碼嗎?

at 2022-01-18 03:05, BOBO TSE. said: 我一早已這樣問..

at 2022-01-18 03:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c912b8386524da668bc67b3c5e35805051eed146/圖片.png

at 2022-01-18 03:06, Support Team said: 你講哪句回覆？

at 2022-01-18 03:07, BOBO TSE. said: 這是科目的初始只是金額16110不是數量

at 2022-01-18 03:08, BOBO TSE. said: 那想請教, 現在步驟要如何做好呢?

2022-01-18-Chat transcript on hk1.coweasy.com started on Tues-0033.json

at 2022-01-18 03:11, Support Team said: 10:48只入大數，那庫存就不會有初始數量10:49入庫存初始數量和單價，會自動 DR inventory CR retained earnings

at 2022-01-18 03:11, BOBO TSE. said: Tracy - 即時支援專員: 庫存資料只有單價，沒有數量 Tracy - 即時支援專員: 數量是初始餘額

at 2022-01-18 03:13, BOBO TSE. said: 我真不太明白, 你起初說, 初始結餘是入總金額

at 2022-01-18 03:14, Support Team said: 你引用的這幾句回覆都沒有這樣講

at 2022-01-18 03:15, BOBO TSE. said: 你是這樣回答我的..

at 2022-01-18 03:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b35945ecb88968229597046fd36128863058b1ad/圖片.png

at 2022-01-18 03:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c815d1f9996dc4017e5d0bf0f501bafc61351c4f/圖片.png

at 2022-01-18 03:16, Support Team said: 已經講了，是要入數量單價

at 2022-01-18 03:18, BOBO TSE. said: 那即是我只在庫存項目輸入數量, 單價, 系統就會自動計好總金額是嗎?

at 2022-01-18 03:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/913503bb178880d783c14bd46a5164ae7b85ee5d/2022-01-18_11-18-38-庫存_-_Google_Chrome.png

at 2022-01-18 03:19, Support Team said: 庫存資料這裡沒有數量

at 2022-01-18 03:19, Support Team said: 只有編號/名稱/規格/單價等一般的資料

at 2022-01-18 03:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c1916e809448607df89cac7936b6f182abf32a65/-33-58-初始餘額.png

at 2022-01-18 03:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/18fbcc39307247d2fc76d4b60665449213f05f0b/-34-23-庫存_-_初始餘額.png

at 2022-01-18 03:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/88c13c9a3e904cb731aeeba1f9609db8567459ae/-35-31-庫存_-_初始餘額.png

at 2022-01-18 03:20, Support Team said: 庫存的初始數量，在初始餘額這裡入

at 2022-01-18 03:21, Support Team said: 入數量和單價會自動計算總額和 DR inventory CR retained earnings

at 2022-01-18 03:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c134a1e260c52aa794a6a1aa2087078e9c7b8c55/2022-01-18_11-22-11-初始餘額_-_Google_Chrome.png

at 2022-01-18 03:30, BOBO TSE. said: 我再理解一下, 謝謝你熱心耐性解答..

at 2022-01-18 03:44, BOBO TSE. said: 想請教一下系統以外的東西可以嗎?

at 2022-01-18 03:45, BOBO TSE. said: 如我想cap個版面問你問題

at 2022-01-18 03:45, BOBO TSE. said: 應該怎樣cap呢?

at 2022-01-18 03:45, Support Team said: 鍵盤按 print screen

at 2022-01-18 03:46, BOBO TSE. said: 我知道有這個制, 就這樣按可以

at 2022-01-18 03:46, BOBO TSE. said: 要選cap的範圍嗎?

at 2022-01-18 03:46, BOBO TSE. said: 和怎樣貼上?

at 2022-01-18 03:47, Support Team said: window自帶 print screen鍵功能不可以選範圍

at 2022-01-18 03:48, Support Team said: ctrl v 就可以貼上

at 2022-01-18 03:48, BOBO TSE. said: 貼在excel 可以嗎?

at 2022-01-18 03:49, BOBO TSE. said: 做到了.

at 2022-01-18 03:49, BOBO TSE. said: 謝謝你..

at 2022-01-18 03:49, BOBO TSE. said: 如想剪範圍, 應該怎樣做呢?

at 2022-01-18 03:50, Support Team said: 小畫家裁剪

at 2022-01-18 03:50, Support Team said: 或搜尋安裝其他截圖軟件

at 2022-01-18 03:51, BOBO TSE. said: 明白..謝謝你..

at 2022-01-18 03:53, BOBO TSE. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61e626c1956b1f78654e8aef/v/75b82e5cf0851d02db8acfac49bf3ccbc27460b2/-35-31-庫存_-_初始餘額.png

at 2022-01-18 03:53, BOBO TSE. said: 我不太清楚這個在那裡入啊..

at 2022-01-18 03:53, BOBO TSE. said: 是否最先入這個便可以了..

at 2022-01-18 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/60b896fde1844d2cd4bd2b0542a7f508c6b5b44a/圖片.png

at 2022-01-18 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fefbef18de4d8676c3576fa14bdf80d4dde3882a/圖片.png

at 2022-01-18 03:55, BOBO TSE. said: 我已按 + , 但不能入到數..

at 2022-01-18 03:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/884848ff43e5aa7b785dbb99527f50d96490e9d4/圖片.png

at 2022-01-18 04:36, BOBO TSE. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61e626c1956b1f78654e8aef/v/3a3ef1efab01c054a4a8af2dc7f4280c26349eb2/image.png

at 2022-01-18 04:37, BOBO TSE. said: 我在此輸入多款產品的單價及數量, 便可以了嗎?

at 2022-01-18 04:37, Support Team said: 是的

at 2022-01-18 04:37, Support Team said: 每個產品一行

at 2022-01-18 04:38, Support Team said: 同一產品，如需分不同倉，也分行輸入

at 2022-01-18 04:38, BOBO TSE. said: 明白...

at 2022-01-18 04:40, BOBO TSE. said: 規格即是貨品名稱嗎?

at 2022-01-18 04:41, Support Team said: 一般只輸入產品規格

at 2022-01-18 04:41, Support Team said: 這欄只用於顯示，可按用戶需要輸入

at 2022-01-18 04:42, Support Team said: 輸入其他說明備註也可以

at 2022-01-18 04:42, BOBO TSE. said: 明白...

at 2022-01-18 04:43, BOBO TSE. said: 想問問, 如有庫存1 & 庫存2 , 就只會加總銀碼, 貨品總數量不會加, 是嗎?

at 2022-01-18 04:45, Support Team said: 數量是每個庫存分開計算的

at 2022-01-18 04:45, BOBO TSE. said: 明白了...

at 2022-01-18 04:46, BOBO TSE. said: 即是如要總金額, 可能要從excel 匯出, 再自己sorting 計算了..

at 2022-01-18 04:47, Support Team said: 金額：盤點報表會計算所以庫存總值的總金額

at 2022-01-18 04:47, Support Team said: 數量：不會加總

at 2022-01-18 04:48, BOBO TSE. said: sorry , 是產品數量

at 2022-01-18 04:48, BOBO TSE. said: 明白..

2022-01-18-Chat transcript on hk1.coweasy.com started on Tues-0034.json

at 2022-01-18 05:11, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61e64b03956b1f7865b6e1b8/v/1300dee21e571208f2a76478bab6390993e439a1/截圖_2022-01-18_13.10.46.png

at 2022-01-18 05:11, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61e64b03956b1f7865b6e1b8/v/3819f4c1fdad41f44810059a47884546029a7897/截圖_2022-01-18_13.10.58.png

at 2022-01-18 05:11, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61e64b03956b1f7865b6e1b8/v/17227847d0a2d80b6f03af82356f6d1b657a3345/截圖_2022-01-18_13.11.15.png

at 2022-01-18 05:12, Lilian. said: attached the bank reconciliation for Nov-Jan

at 2022-01-18 05:12, Lilian. said: both b/f and c/f of nov and dec are correct

at 2022-01-18 05:13, Lilian. said: but there b/f of jan got $20,000 more than the c/f of dec

at 2022-01-18 05:13, Support Team said: 修改過？

at 2022-01-18 05:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/192a2ea5aa3e0e2171555561227671ddb8fdc5ff/圖片.png

at 2022-01-18 05:13, Support Team said: 2022-1bf不同了

at 2022-01-18 05:15, Support Team said: 2021-12cf 和 2022-1bf 一樣是299533

2022-01-18-Chat transcript on hk1.coweasy.com started on Tues-0035.json

at 2022-01-18 08:48, Herman Wong. said: 可否設置不同USER 不同權限功嗎?

at 2022-01-18 09:11, Support Team said: 可以的

at 2022-01-18 09:11, Support Team said: 購買額外用戶便可設定相關權限使用

2022-01-20-Chat transcript on coweasy.com started on Thursday-0037.json

at 2022-01-20 02:37, V1633504553261729 said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61e8c8e1c2f86272f627dd7f/v/9e6a6b66e8d3f6534748165cba4ce5959808d479/INV_637782694342753647.pdf

at 2022-01-20 02:38, V1633504553261729 said: 想在圈起的位置加多一項balance

at 2022-01-20 02:39, V1633504553261729 said: 和右下方加返客戶資料，應怎樣做

at 2022-01-20 02:42, Support Team said: 修改樣式請參考FAQ
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-01-20 02:45, V1633504553261729 said: 我買的是3個月，

2022-01-20-Chat transcript on coweasy.com started on Thursday-0040.json

at 2022-01-20 05:20, veronica. said: 請問, 如想印 Sales Monthly Statement比客人, 但有些是超過2年, 咁可以點印出來? 要分開每兩年印出來嗎?

at 2022-01-20 05:21, Support Team said: 是的，每次最多可查看2年

at 2022-01-20 05:24, veronica. said: 但比客的月結單喎, 都咁分?

at 2022-01-20 05:24, Support Team said: 是的

2022-01-20-Chat transcript on coweasy.com started on Thursday-0041.json

at 2022-01-20 09:12, V1642669849572232 said: 請問有沒有短片介紹介面?

at 2022-01-20 09:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/20ff86a3edf5c5c893f7a8205c1845ffc6172d22/trial.png

at 2022-01-20 09:13, Support Team said: 登記可免費試用30天

at 2022-01-20 09:13, Support Team said: 登入後，不同模組有短片介紹

2022-01-20-Chat transcript on hk1.coweasy.com started on Thur-0038.json

at 2022-01-20 02:46, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61e8cd02c2f86272f67a0d17/v/cfdab0442661e60635fd9e1233365324f3a49951/INV_637782694342753647.pdf

at 2022-01-20 02:47, Innovation Team Co. Ltd. said: 想在圈起的位置加多一欄balance

at 2022-01-20 02:48, Innovation Team Co. Ltd. said: 另右下方加回客戶資料和簽署

at 2022-01-20 02:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8571b10b0d068dc1cdbc7e680a46feddfe9238df/2022-01-20_10-57-18.gif

at 2022-01-20 03:00, Support Team said: 加顯示欄位請參考錄屏

2022-01-20-Chat transcript on hk1.coweasy.com started on Thur-0039.json

at 2022-01-20 02:45, Max. said: how can i check some stocks are slow moving?

at 2022-01-20 02:55, Support Team said: 查看銷售依庫存報表或庫存流量報表，只查看某個庫存

at 2022-01-20 03:01, Max. said: but how can i know if some stocks didn't move at all ？

at 2022-01-20 03:01, Max. said: We have many different stocks and we need to know if some stocks are dead for along time

at 2022-01-20 03:01, Max. said: Since stocks have expire rate， we cannot allow non moving stock in warehouse

at 2022-01-20 03:01, Max. said: expire date

at 2022-01-20 03:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7aa75b87710636ce76e233ac10d4683676bf3c74/image.png

at 2022-01-20 03:03, Support Team said: 庫存盤點報表，如採購和銷售，有輸入過期日，可按過期日查看

at 2022-01-20 03:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2045d3d6b178816c8fdd9504652230f3d0dfc1db/image.png

at 2022-01-20 03:04, Support Team said: 或者選，銷售日期，可看到時間段內的銷售數量

at 2022-01-20 03:13, Max. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61e8ccb2c2f86272f673ccf1/v/1ccceab09513260a34f58b7381133326d69dfc12/Screenshot_2022-01-20_at_11.13.28_AM.png

at 2022-01-20 03:13, Max. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61e8ccb2c2f86272f673ccf1/v/27289b3708350d9e699dabf919614eb7b9f374c9/Screenshot_2022-01-20_at_11.13.36_AM.png

at 2022-01-20 03:14, Max. said: 我用地区查看

at 2022-01-20 03:14, Max. said: 看不到销售的数量

at 2022-01-20 03:14, Max. said: 能看到吗？

at 2022-01-20 03:16, Support Team said: 地區查看全部才有銷售數量

at 2022-01-20 03:16, Support Team said: 只查看個別地區不顯示

at 2022-01-20 03:17, Support Team said: 另外盤點報表,期間, 只需選至日期, 由不需要選, 預設是不選的

at 2022-01-20 03:18, Support Team said: 選由日期, 是顯示時間段內庫存出入的net 數, 不是balance

2022-01-21-Chat transcript on hk1.coweasy.com started on Frid-0042.json

at 2022-01-21 07:27, Herman Wong. said: set 左 stock minimum. 會係邊度出 warning

at 2022-01-21 07:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0b25fd98477aece4fdca8beacf6aa9d342a3956a/image.png

at 2022-01-21 07:29, Support Team said: 用戶這裡再set出提示

at 2022-01-21 07:29, Support Team said: 每次每日首次登入會彈出提示

at 2022-01-21 07:41, Herman Wong. said: 我點左庫存閱覽，咁會幾時出現？

at 2022-01-21 07:41, Support Team said: 每日首次登入會彈出提示

at 2022-01-21 08:11, Herman Wong. said: 如果我現在購買，會否再給我新 login, 完全無demon data 的

at 2022-01-21 08:12, Support Team said: 會用現帳戶開通使用期，保留所有輸入過的資料

at 2022-01-21 08:13, Support Team said: 用戶也可以用其他電郵註冊新帳戶再訂購

at 2022-01-21 08:14, Support Team said: 或訂購後，電郵至 support@coweasy.com 申請清空資料，註明帳戶登入電郵，與你確認後會清空帳戶所有資料，包括所有基礎數據和單據

2022-01-21-Chat transcript on hk1.coweasy.com started on Frid-0043.json

at 2022-01-21 08:05, Admin. said: 如何轉admin?

at 2022-01-21 08:07, Support Team said: 請用現時的管理員用戶電郵地址發送電郵到 support@coweasy.com 申請，註明公司名稱和新admin地址，我們確認用戶身份後安排同事處理

at 2022-01-21 09:52, Admin. said: 如何用英文出報價單

at 2022-01-21 09:53, Support Team said: 系統語言改為英文，再出報價單 PDF

2022-01-25-Chat transcript on coweasy.com started on Tuesday,-0047.json

at 2022-01-25 09:42, Annie . said: 我唔小心import一條大約300行既帳單入去

at 2022-01-25 09:43, Annie . said: 我想禁入去DEL , 但LOAD到HANG 機都LOAD唔到

at 2022-01-25 09:44, Annie . said: 編號是空白個條

at 2022-01-25 09:44, Annie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61efc5e6c2f86272f67dcc2a/v/d75fd40b5abbdfd4eb3c22c3c4df7dd6e38e3dea/image.png

at 2022-01-25 09:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a55ca5a111871e73023f51dbc088e60408dd7cf5/-22-45-(主頁)_會計.png

at 2022-01-25 09:45, Support Team said: 可在紀錄刪除

at 2022-01-25 09:45, Annie . said: 我試試先

at 2022-01-25 09:46, Annie . said: OK了, 謝謝

2022-01-25-Chat transcript on hk1.coweasy.com started on Tues-0045.json

at 2022-01-25 05:10, Herman Wong. said: 如何修改 Customer Monthly Statement 及加上 b/f 金額

at 2022-01-25 05:12, Support Team said: Sales Monthly Statement 報表只顯示選擇時間段內的資料，沒有前期的數據

at 2022-01-25 05:13, Herman Wong. said: 能改format 嗎? 因為logo 太大

at 2022-01-25 05:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac0b1ba5c4a3947937e4fcbc2e2eba0daec1be87/image.png

at 2022-01-25 05:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/74d68c14ccdd854175897accf8ff1ed9b6b3cc7a/image.png

at 2022-01-25 05:15, Support Team said: 這張簡易的可修改

at 2022-01-25 05:20, Herman Wong. said: 另一問題, 同事入發票, 不能用自動當天日期, 是權限有關嗎?

at 2022-01-25 05:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c61f44186c2ab31625e62fbb5a6d4bda53b152d3/image.png

2022-01-25-Chat transcript on hk1.coweasy.com started on Tues-0046.json

at 2022-01-25 08:13, Herman Wong. said: 我另一台電腦, 不能設置用自動當天日期, 亦不能剔, 為什麼, 是否權限問題

at 2022-01-25 08:13, Support Team said: 要admin登入才可剔

at 2022-01-25 08:14, Support Team said: 剔了其他用戶都會變剔

2022-01-26-Chat transcript on coweasy.com started on Wednesda-0048.json

at 2022-01-26 03:41, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61f0be15c2f86272f6393f4c/v/047ba19cbd3fe6594ae6b24f229cc599c1080726/image.png

at 2022-01-26 03:41, Kwainy Wong. said: 請問是什麼紀錄

at 2022-01-26 03:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/740221fd10fb110a8cf93d4b2f5f9404fbfe9e0d/image.png

at 2022-01-26 03:42, Support Team said: 或者

at 2022-01-26 03:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/70720410aa08bd0590056e042018b8cb90a42943/image.png

at 2022-01-26 03:50, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61f0be15c2f86272f6393f4c/v/e8d2865ea42ff7dbdd03f35a4bf08c4e20f5f1bc/image.png

at 2022-01-26 03:50, Kwainy Wong. said: 發票列印內容怎樣修改

at 2022-01-26 03:50, Kwainy Wong. said: 我不想要送貨日期及地區那些

at 2022-01-26 03:51, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-01-26 03:51, Support Team said: 請參考faq

at 2022-01-26 03:57, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61f0be15c2f86272f6393f4c/v/0da33c4af1b29a55a29fb9d1726ab1ae50f00fc9/image.png

at 2022-01-26 03:58, Kwainy Wong. said: 是否可以直接用這個模板?

at 2022-01-26 03:59, Support Team said: 這些只是example，只用作參考，不可以直接使用

2022-01-27-Chat transcript on hk1.coweasy.com started on Thur-0049.json

at 2022-01-27 04:06, Lilian. said: 想問下PAYROLL 入面我已經設定好咗每位員工

at 2022-01-27 04:06, Lilian. said: 請問有員工離職可以點DISABLE/隱藏？

at 2022-01-27 04:07, Support Team said: 未有這樣的功能，只可在名稱註明離職以識別

at 2022-01-27 04:19, Lilian. said: 如何註明？

at 2022-01-27 04:19, Support Team said: 打字

at 2022-01-27 04:19, Lilian. said: 在哪裡？名稱不能修改

at 2022-01-27 04:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d21a332d3b6e1515dba2e503785c554ce38f7258/image.png

at 2022-01-27 04:21, Lilian. said: 之後呢

at 2022-01-27 04:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3292579ffb28bde7a1f4549a6453935e02d5466/image.png

at 2022-01-27 04:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e388cc6c5a05e2cd2add87248f79a20e9c989951/image.png

2022-01-27-Chat transcript on hk1.coweasy.com started on Thur-0050.json

at 2022-01-27 04:41, Vincent Choy. said: 請問如何透過庫存系統睇到該月內/特定某時間段內+特定庫存地區內銷量為0的產品，因為嘗試選擇地區後睇唔到出售數量，只睇到庫存數量

at 2022-01-27 04:43, Support Team said: 庫存盤點報表的地區只看到該倉現有的庫存數量，並沒有顯示銷售數這欄，不會顯示該倉的銷售數

at 2022-01-27 04:43, Support Team said: 全部地區才會顯示銷售數

at 2022-01-27 04:47, Vincent Choy. said: 那請問有方法睇到指定地區指定時間段內的銷售數嗎

at 2022-01-27 04:48, Support Team said: 只可看到全地區

at 2022-01-27 04:48, Vincent Choy. said: 明白唔該

2022-01-27-Chat transcript on hk1.coweasy.com started on Thur-0052.json

at 2022-01-27 08:31, 楊松泰. said: 請問如果曾購買一些食品用作辨工室的小派對活動, 應該算入那一項支出…

at 2022-01-27 08:33, 楊松泰. said: 科目名稱應該算作?

at 2022-01-27 08:33, Support Team said: Consumable stores

at 2022-01-27 08:33, 楊松泰. said: 有中文嗎?

at 2022-01-27 08:34, Support Team said: 日用品

at 2022-01-27 09:01, 楊松泰. said: 如果係adobe photoshop subscription既開支, 應該算係邊種支出?

at 2022-01-27 09:03, Support Team said: 辦公室設備

2022-01-28-Chat transcript on hk1.coweasy.com started on Frid-0053.json

at 2022-01-28 02:15, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61f348eba06858bccf51deac/v/24600b21fa97bcf1e1ad943028e0f534d992a027/Screenshot_2022-01-28_at_10.14.56.png

at 2022-01-28 02:15, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61f348eba06858bccf51deac/v/52def314f938d089d73002c12f4abbe326d3d41c/Screenshot_2022-01-28_at_10.15.06.png

at 2022-01-28 02:18, Lilian. said: 可以幫我看看按CLOSE之前顯示 VOUCHER NUMBER是JV2201010，按了CLOSE之後就VOCHER NUMBERytfiku不同了

at 2022-01-28 02:18, Lilian. said: 請問發生什麼事情

at 2022-01-28 02:21, Lilian. said: 然後我再重新輸入一次 VOCHER NUMBER 手動打了。JV2201011 然後就出現了這ERROR

at 2022-01-28 02:21, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61f348eba06858bccf51deac/v/631726a4f35e4a4bb0e547150f65d0da9eea6ec6/Screenshot_2022-01-28_at_10.19.56.png

at 2022-01-28 02:38, Support Team said: 我們試不到這個情況，試試刪除這張再輸入

at 2022-01-28 02:39, Support Team said: 10和11

at 2022-01-28 02:40, Lilian. said: 請問你有交給TECHNICAL SUPPORT 找一下你們系統的BUGS嗎？用了兩個多月發現你個系統這樣的BUGS 很多，但你只是叫我重試而不是去找出BUGS再修正問題

at 2022-01-28 02:47, Support Team said: 因為重現不到相同情況，我們試過幾部不同電腦測試都是試不到，有可能是用戶那邊的環境，你可以試試用不同瀏覽器或不同電腦來操作是否有相同問題如不同電腦/瀏覽器都出現相同情況，那可能是帳戶數據有問題，那樣會需要用戶提供登入密碼我們檢查

2022-01-28-Chat transcript on hk1.coweasy.com started on Frid-0054.json

at 2022-01-28 04:28, Eddie Chow. said: 請問怎樣可以界倉?

at 2022-01-28 04:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fa035ea74df81f668ceeb9dc5007bb7c8f2a54df/AI1.png

at 2022-01-28 04:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1185b984e46dfc5db198e30ff6e5865e268922aa/AI2.png

at 2022-01-28 04:32, Eddie Chow. said: 寄買寄賣和界倉有何分別? 勁能有何不同?

at 2022-01-28 04:33, Support Team said: Consign Out 可直接用界倉處理

at 2022-01-28 04:34, Support Team said: Consign In 要用升級模組才做到

at 2022-01-28 04:36, Eddie Chow. said: 用沒有consign教學可以看

at 2022-01-28 04:37, Support Team said: Consign 未有教學，但可先試用

2022-01-28-Chat transcript on hk1.coweasy.com started on Frid-0055.json

at 2022-01-28 07:15, Miss Man. said: 請問如何查找客戶有什麼款項未付?

at 2022-01-28 07:17, Support Team said: 初創雲只有會計功能，沒有客戶相關功能，只可以查看總分類帳看account receivable

at 2022-01-28 07:19, Miss Man. said: 企業雲才有得看?

2022-01-28-Chat transcript on hk1.coweasy.com started on Frid-0056.json

at 2022-01-28 07:18, Eddie Chow. said: 為何輸入中文不能選擇其它字?

at 2022-01-28 07:22, Eddie Chow. said: 另外我己加了寄賣模組, 請問怎樣使用?

at 2022-01-28 07:43, Support Team said: >>為何輸入中文不能選擇其它字?是指什麼？

at 2022-01-28 07:50, Eddie Chow. said: 就是輸入字碼後, 如有多於一個字但就不能選取

at 2022-01-28 07:53, Support Team said: 不清楚是什麼問題, 請截圖

at 2022-01-28 07:54, Support Team said: >>另外我己加了寄賣模組, 請問怎樣使用?先在 Consign 模組輸入 Consign in/outConsign out銷售, 輸入發票時, 地區選Consign out地區就可以Consign in銷售+採購, 輸入發票時, 剔選 C 這欄, 再在發票記錄, 剔選 P 這欄按轉至採購在庫存閱覽, 或寄存報表, 可以查看Consign in 數量, 或寄存銷售數量

at 2022-01-28 07:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b48624d2eb06981c980629a8ec57aa38949ea4ea/2022-01-28_15-48-59-銷售（出貨）_-_Google_Chrome.png

at 2022-01-28 07:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bc14bfe6690f1fbc4a449a6784b52a3937a2138a/2022-01-28_15-49-24-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2022-01-28 07:57, Eddie Chow. said: 這佪在那處輸入?

at 2022-01-28 07:58, Eddie Chow. said: 寄存轉入?

at 2022-01-28 08:03, Support Team said: 未賣貨入Consignment，先在 Consign 模組輸入 Consign in/out

at 2022-01-28 08:04, Support Team said: Consign out銷售：輸入發票時, 地區選Consign out地區就可以

at 2022-01-28 08:04, Support Team said: Consign in，要銷售+採購：輸入發票時, 剔選 C 這欄

at 2022-01-28 08:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2e812032cdce5df04eb5b668bee265dafa342522/圖片.png

at 2022-01-28 08:05, Support Team said: 再在發票記錄, 剔選 P 這欄按轉至採購：

at 2022-01-28 08:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ead950305f480c6ea5573fe3864cec1acb81e439/圖片.png

at 2022-01-28 08:06, Eddie Chow. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61f39602a06858bccf4fe6b9/v/b98bc199c17c439f8aaa394d563fe53538ee6c13/image.png

at 2022-01-28 08:06, Eddie Chow. said: 為何我的consignment in 是這樣?

at 2022-01-28 08:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cae2c3ed8d98e60e87eeeb449e6d64fb642a2f5e/image.png

at 2022-01-28 08:07, Support Team said: 再入產品

2022-01-28-Chat transcript on hk1.coweasy.com started on Frid-0057.json

at 2022-01-28 08:38, Lilian. said: 想問下11120 Office/CompEquip-Accum Dep'n 係咪系統自動轉入P&L？

at 2022-01-28 08:40, Support Team said: 不會，這些會計輸入用戶需要自行輸入

at 2022-01-28 08:42, Support Team said: 當然如訂購我們升級模組，固定資產模組，可計算相關折舊費用，然後點擊按鈕，可自動產生相關會計紀錄

at 2022-01-28 08:47, Lilian. said: do u mean this?

at 2022-01-28 08:47, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61f3a451a06858bccf6882af/v/6649a8aa2dca97b5c025f6380e0611b40c532429/Screenshot_2022-01-28_at_16.47.04.png

at 2022-01-28 08:47, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61f3a451a06858bccf6882af/v/4cbb29094d0d70031da64b48727f448d9d37fb11/Screenshot_2022-01-28_at_16.45.51.png

at 2022-01-28 08:48, Lilian. said: 但係4761.42 沒有在 31/12/2021 P&L 出現

at 2022-01-28 08:52, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61f3a451a06858bccf6882af/v/fe159982be90257979b3d9f5add4d69bbe8cb4f1/Screenshot_2022-01-28_at_16.48.18.png

at 2022-01-28 09:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c538e058ce94307def492a8c08014a9a47ae3804/image.png

at 2022-01-28 09:18, Support Team said: 儲存前檢查借方是不是折舊費用, 另外也看看科目表折舊費用的科目性質有沒有改了不是支出

at 2022-01-28 09:20, Lilian. said: 你的截圖是那一個頁面？

at 2022-01-28 09:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e23d1e8a0d510af7b2179fdfdc23b03a730bc183/image.png

at 2022-01-28 09:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/476f2482c2fe0c1878973990c08201e2f9c99fe6/image.png

at 2022-01-28 09:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5019f1f094d20930a97682d052a3e96e3e67db80/image.png

at 2022-01-28 09:21, Support Team said: 既是, debit 不是11120, 要選折舊費用

at 2022-01-28 09:24, Lilian. said: 我以為是系統自動的我沒有去動那個戶口

2022-01-28-Chat transcript on hk1.coweasy.com started on Frid-0058.json

at 2022-01-28 09:01, Eddie Chow. said: 請問寄存轉入是甚麼意思?

at 2022-01-28 09:02, Support Team said: consign in別人的產品，在你那裡寄售

at 2022-01-28 09:02, Eddie Chow. said: 是未售出的?

at 2022-01-28 09:03, Support Team said: 售出之前的步驟

at 2022-01-28 09:03, Eddie Chow. said: 售出後的動作是怎做?

at 2022-01-28 09:03, Support Team said: Consign in，要銷售+採購：輸入發票時, 剔選 C 這欄再在發票記錄, 剔選 P 這欄按轉至採購：

at 2022-01-28 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c264196b6858de9c24fba7dcd617bd4c4b70d3a/圖片.png

at 2022-01-28 09:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4779a9cc9d8c111f40eac7f490dd806e3c0fe1cd/圖片.png

at 2022-01-28 09:05, Eddie Chow. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61f3b040a06858bccf602206/v/18f3f069961562da91dc93ecbd3aa7372577d14b/image.png

at 2022-01-28 09:05, Eddie Chow. said: 但我這邊沒有p鍵

at 2022-01-28 09:06, Support Team said: 輸入發票時, 剔選 C 這欄

at 2022-01-28 09:06, Support Team said: 再在發票記錄

at 2022-01-28 09:06, Eddie Chow. said: 唔明

at 2022-01-28 09:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c1589915bec3205eace33b1d7805e64633d84b9/image.png

at 2022-01-28 09:07, Support Team said: 銷售發票

at 2022-01-28 09:08, Eddie Chow. said: 是CONSIGNMENT IN嗎?

at 2022-01-28 09:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/883d645588e3f440c593226d08f9d444f8251a94/圖片.png

at 2022-01-28 09:14, Eddie Chow. said: 我意思是我購貨時是CONSIGNMENT IN,　如貨品銷售了, 怎樣把CONSIGNMENT IN 的貨轉回PURCHASE

at 2022-01-28 09:16, Eddie Chow. said: 寄存轉出是甚麼意思?

at 2022-01-28 09:18, Support Team said: 銷售發票

at 2022-01-28 09:19, Support Team said: >>我意思是我購貨時是CONSIGNMENT IN, 如貨品銷售了, 怎樣把CONSIGNMENT IN 的貨轉回PURCHASE在銷售發票輸入

at 2022-01-28 09:19, Support Team said: >> 寄存轉出是甚麼意思?你的產品，在別人那裡寄售

at 2022-01-28 09:21, Eddie Chow. said: 那麼轉出和界倉有何分別?

at 2022-01-28 09:22, Support Team said: 只做轉出，可以用界倉來做，不需要寄存模組

at 2022-01-28 09:22, Support Team said: 轉入就需要寄存模組才做的

at 2022-01-28 09:22, Eddie Chow. said: IC, THX

at 2022-01-28 09:29, Eddie Chow. said: 請問輸入好採購訂單後怎樣MARK PURCHASE?

at 2022-01-28 09:30, Support Team said: 在採購訂單按轉至採購

at 2022-01-28 09:31, Eddie Chow. said: 請問在那?

at 2022-01-28 09:31, Eddie Chow. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/61f3b040a06858bccf602206/v/b212dd82f0fdabdc8b8384b67b8fa4a3ee33a7aa/image.png

at 2022-01-28 09:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0d1b00303443189a2d90bd1150a87a9373fae063/image.png

at 2022-01-28 09:53, Eddie Chow. said: 怎樣可以甪到CONSIGNMENT REPORT?

at 2022-01-28 09:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3edf6c7c9894c8f9a6d45568e6def0ac0370f436/image.png

2022-01-31-Chat transcript on hk1.coweasy.com started on Mond-0059.json

at 2022-01-31 04:12, Ms Fong. said: where can i upload the purchase cost and sales price?

at 2022-01-31 04:14, Support Team said: 你可以下載採購單excel匯入

at 2022-01-31 04:14, Support Team said: 和下載銷售批發 excel匯入

at 2022-01-31 04:18, Ms Fong. said: i just want to add product details first.

at 2022-01-31 04:18, Ms Fong. said: no actual PO placed yet

at 2022-01-31 04:18, Ms Fong. said: where should i add the details

2022-01-31-Chat transcript on hk1.coweasy.com started on Mond-0060.json

at 2022-01-31 05:10, Lilian. said: 請問DIRECTORPAY/COLLECT DEIRECTOR代付正數 DIRECTOR代收係負數？

at 2022-01-31 05:28, Support Team said: 董事代付是在出數輸入，董事代收是在入數輸入

at 2022-01-31 05:29, Support Team said: 另外，不好意思，由於今天下午開始，我們公司將會休息，直至下星期一上班，謝謝，新年快樂！

2022-02-05-Chat transcript on hk1.coweasy.com started on Satu-0061.json

at 2022-02-05 07:50, Wicky Cheng . said: 想問一下自訂發票或報價單, 是怎樣運作的呢

at 2022-02-05 07:52, Wicky Cheng . said: 怎樣把原來 excel format 報價單上載到你們的系統上呢

at 2022-02-05 07:53, Wicky Cheng . said: 原有報價單之format為.xls

at 2022-02-05 07:56, Support Team said: 主要是透過我們表格修改功能更改本身格式

at 2022-02-05 07:57, Support Team said: 我建議你可以參加我們免費系統講座，掌握基本操作後，方便使用

at 2022-02-05 07:59, Wicky Cheng . said: 但是你們要求上載之文件的format為.mrt

at 2022-02-05 08:01, Wicky Cheng . said: 我需要怎樣才能把xls 轉換為mrt呢

2022-02-07-Chat transcript on coweasy.com started on Monday, -0063.json

at 2022-02-07 08:01, Kwainy Wong. said: When I want to search one invoice, it sometime cannot display

at 2022-02-07 08:01, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6200ce5412272c5ba66a8e78/v/018875098c25ccbbaade16c080575cb1786f5728/image.png

at 2022-02-07 08:02, Kwainy Wong. said: Even I try it again, same problem occur

at 2022-02-07 08:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e13ba5559faa79b9613be6b7ccc23ae388f4bf8c/2022-02-07_16-04-00.gif

at 2022-02-07 08:05, Support Team said: 開不到那頁, right click, 另存, 給個file我們檢查

at 2022-02-07 08:10, Kwainy Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6200ce5412272c5ba66a8e78/v/80143f239723ea03484d337624a7579b55b02500/銷售（出貨）.mhtml

at 2022-02-07 08:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a34a7f02aab045f868d59fb00fc9678a51c48a87/image.png

at 2022-02-07 08:16, Support Team said: 僅限網頁也另存一個給我們檢查

at 2022-02-07 08:20, Kwainy Wong. said: cannot send the file t o you successfully

at 2022-02-07 08:21, Kwainy Wong. said: I have tried few times

at 2022-02-07 08:21, Support Team said: 文件名html試試改做txt

at 2022-02-07 08:25, Kwainy Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6200ce5412272c5ba66a8e78/v/d27c29a3b09d216892c968a0c5f9baf024a5c155/銷售.txt

at 2022-02-07 08:40, Kwainy Wong. said: fixed. thanks

at 2022-02-07 08:43, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6200ce5412272c5ba66a8e78/v/f34b799f3a09bf305b982c0bfd5ec5ed3312eee8/image.png

at 2022-02-07 08:43, Kwainy Wong. said: How to set the border lines can grow according to no of transaction

at 2022-02-07 08:44, Kwainy Wong. said: Also, how to set the date format to show yyyy/mm/dd

at 2022-02-07 08:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/59b4949693ad139fd05ce9aed4c2580ba3949ae5/image.png

at 2022-02-07 08:46, Support Team said: left right border

at 2022-02-07 08:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93a3beda6e72e27290d78b14c20db479f1180bfd/image.png

at 2022-02-07 08:47, Support Team said: bottom border: add footer band, border set top border

at 2022-02-07 08:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1088fa2fe2d1c38654b5d8158e78652239c3a339/image.png

2022-02-07-Chat transcript on coweasy.com started on Monday, -0065.json

at 2022-02-07 09:59, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6200eb9d12272c5ba6f70be7/v/b4ce3f5c2136a48e6e0795448073a1e0f8b91ee9/image.png

at 2022-02-07 09:59, Kwainy Wong. said: I want to search for customer 'MAL'. But, other custmers also show in the search result.

at 2022-02-07 10:13, Kwainy Wong. said: One more question: how to skip the empty fields?

at 2022-02-07 10:13, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6200eb9d12272c5ba6f70be7/v/7005eec4949ddd4672cac28e2ea6e01f0a0dd5a5/image.png

at 2022-02-07 10:16, Support Team said: >> I want to search for customer 'MAL'. But, other custmers also show in the search result. 其他欄位例如電郵/聯絡人之類有包含都會搜尋到，只可再打多些關鍵字來收窄範圍

at 2022-02-07 10:16, Support Team said: {(Trader_Info.Corresponding_Address_1__Local_+"\r\n"+Trader_Info.Corresponding_Address_2__Local_+"\r\n"+Trader_Info.Corresponding_Address_3__Local_+"\r\n"+Trader_Info.Corresponding_Address_4__Local_).Trim()}

at 2022-02-07 10:17, Support Team said: 地址改為這樣

at 2022-02-07 10:17, Support Team said: 送貨地址也一樣

2022-02-07-Chat transcript on hk1.coweasy.com started on Mond-0062.json

at 2022-02-07 08:07, Vincent Choy. said: 新年快樂，請問客戶資料歸類了特定組別（salesman）之後，開發票時如果有一兩張單想改其他組別（其他salesman），而往後就照舊組別，應該如何操作？

at 2022-02-07 08:09, Support Team said: 客戶組別只跟客戶設定，不會不同單據有不同組別

at 2022-02-07 08:11, Vincent Choy. said: 那如果不同單據想歸類給不同salesman應該如何操作

at 2022-02-07 08:11, Support Team said: 如同一客戶，不同單據需有不同銷售員，需訂購佣金模組才可設定銷售員

2022-02-07-Chat transcript on hk1.coweasy.com started on Mond-0064.json

at 2022-02-07 08:54, Vincent Choy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6200dd6312272c5ba6b07d79/v/bd90988c027efc728d5da6dac2882ca66c63d49a/ffd6f8ef64c2d6e016015206ef52b39.png

at 2022-02-07 08:54, Vincent Choy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6200dd6312272c5ba6b07d79/v/85ecfb3a0187a1a321984a021d3d7d05beadc302/f8da26bf32e0dba5bd2e9417e526074.png

at 2022-02-07 08:54, Vincent Choy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6200dd6312272c5ba6b07d79/v/b1de5d18db06c32c880956a98669f77aa6f98cab/ab722d7273aa7dcce642fe460c9a9c7.png

at 2022-02-07 08:54, Vincent Choy. said: 請問如果我想盡量一版過應該要點set

at 2022-02-07 08:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/71858ee3638d584f14c799ab2e7c5100cddc2ed8/image.png

at 2022-02-07 08:58, Support Team said: 看看有沒有page break

at 2022-02-07 09:01, Vincent Choy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6200dd6312272c5ba6b07d79/v/45e159fa934f86954dd63e3cb89349fb6acce700/90604a5a2062c1d79e38f520e73c2d1.png

at 2022-02-07 09:01, Vincent Choy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6200dd6312272c5ba6b07d79/v/5b7355e989b0debc524abd1f506b121809f971f7/06043484d8a8547f836a80d46e76cf6.png

at 2022-02-07 09:02, Support Team said: 看看之後的有沒有

at 2022-02-07 09:03, Vincent Choy. said: 全都沒有點選那兩個框框

at 2022-02-07 09:04, Support Team said: 刪除第二個databand，改用footer band

at 2022-02-07 09:07, Vincent Choy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6200dd6312272c5ba6b07d79/v/9674ae38eb601e73bc5bb59131167c3c2f37a18b/d753559bfcd7b6a6c719adb2bc875dd.png

at 2022-02-07 09:07, Vincent Choy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6200dd6312272c5ba6b07d79/v/980590dbd0d63ac741686ca7d5ba8a0584b48c05/64d7cf02e600dcc634f897345ad6d27.png

at 2022-02-07 09:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e2bc11e5c042e2ea4be642555dfe82d72e5601c/image.png

at 2022-02-07 09:16, Vincent Choy. said: footerband2整到在第一版了，那請問footerband1有方法都在第一版嗎

at 2022-02-07 09:17, Support Team said: 不夠位就會自動分頁，只可逐個欄位減少高度來調教

at 2022-02-07 09:19, Vincent Choy. said: 好的 thank you

2022-02-08-Chat transcript on coweasy.com started on Tuesday,-0066.json

at 2022-02-08 02:40, Kwainy Wong. said: How to set the color of some words in the text in customized report?

at 2022-02-08 02:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/74a882aea48b5068044625387e6c8298cce979fe/image.png

at 2022-02-08 02:42, Kwainy Wong. said: I want to make only part of wordings in the text with different colors. That is the text has two colors.

at 2022-02-08 02:43, Support Team said: 做不傲，只可以整個欄位

at 2022-02-08 02:44, Kwainy Wong. said: It is not the field. I want to set in textbox.

at 2022-02-08 02:44, Support Team said: 所有text都一樣

at 2022-02-08 02:46, Kwainy Wong. said: I have use html tag but it seems not display good.

at 2022-02-08 02:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cc9a50fd721c7b9d5cc5f4ff993a4a80d137e7f5/image.png

at 2022-02-08 02:50, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6201d76112272c5ba60f0268/v/9a4a4f7f78a9a189df5528f78614e64b6feff9bb/image.png

at 2022-02-08 02:51, Kwainy Wong. said: This display is like this. It cannot indent properly

at 2022-02-08 02:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f4bc50dc739cecd3e66e85cf8337537b66ff289/image.png

at 2022-02-08 02:57, Support Team said: 試試用RTF，我們幫不到用戶編寫HTML

2022-02-08-Chat transcript on coweasy.com started on Tuesday,-0067.json

at 2022-02-08 04:24, Kwainy Wong. said: {Format("{0:0.####}", Inventory.Quantity)} {Inventory.Unit__Auto_}

at 2022-02-08 04:24, Kwainy Wong. said: sorry wrong typing

at 2022-02-08 04:25, Kwainy Wong. said: 報價日期QUOTATION DATE: {Format("{dd/MM/yyyy}", Bill_Info.Quotation_Date)}

at 2022-02-08 04:25, Kwainy Wong. said: what is wrong with this? Cannot show the correct date format

at 2022-02-08 04:27, Support Team said: {Format("{0:dd/MM/yyyy}", Bill_Info.Quotation_Date)}

2022-02-08-Chat transcript on hk1.coweasy.com started on Tues-0068.json

at 2022-02-08 04:23, Eddie Chow. said: 請問標準單價和採購單價有何分別?

at 2022-02-08 04:23, Support Team said: 標準單價只供用戶作參考

at 2022-02-08 04:24, Support Team said: 採購單價在採購訂單和採購單會用作預設單價

2022-02-09-Chat transcript on coweasy.com started on Wednesda-0071.json

at 2022-02-09 06:53, Kelly TSO. said: 支持多倉庫嗎? 負庫存支援嗎?

at 2022-02-09 06:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/32a39635509c9418ab3cbfaf7dcea4d10ae0479c/AI1.png

at 2022-02-09 06:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6164de1b18f55c6b521a8eb38d28b0f8c90d944d/AI2.png

at 2022-02-09 06:54, Kelly TSO. said: 客戶/供應商資料有無上限

at 2022-02-09 06:54, Support Team said: 倉庫在庫存-多地區設置

at 2022-02-09 06:54, Support Team said: 庫存數量可以負數

at 2022-02-09 06:55, Support Team said: 客戶/供應商沒有限

at 2022-02-09 06:55, Kelly TSO. said: 庫存數量可以負數= 要唔要特別申請

at 2022-02-09 06:55, Support Team said: 不需要

at 2022-02-09 06:58, Kelly TSO. said: 客戶/供應商資料有沒有自訂欄位

at 2022-02-09 06:59, Kelly TSO. said: 產品資料可以SUPPORT 乜野?

at 2022-02-09 07:01, Support Team said: 沒有自訂欄位

at 2022-02-09 07:01, Kelly TSO. said: 想問如果做你地的分銷商點做?

at 2022-02-09 07:02, Support Team said: 產品資料有barcode，預設單價等功能

at 2022-02-09 07:04, Kelly TSO. said: 我其實填緊呢個表, 請問你可以比返相關資料我嗎?

at 2022-02-09 07:04, Kelly TSO. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6203648112272c5ba6bbad65/v/ed299192c5df323af1105161fc83cd10d183df01/image.png

at 2022-02-09 07:08, Kelly TSO. said: 表上的資料可以比一比我嗎?

at 2022-02-09 07:11, Kelly TSO. said: 想問import from platform 係有乜野用

at 2022-02-09 07:12, Support Team said: 可經 excel import 單據入系統

2022-02-09-Chat transcript on coweasy.com started on Wednesda-0073.json

at 2022-02-09 09:03, Elvan. said: hi, any report can see how much product sold

at 2022-02-09 09:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/92409ffbd146f3910cf4297708de644c318669a1/2022-02-09_17-04-13-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

at 2022-02-09 09:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef7aca94ef6d03cc4d21b7cc7c18fa679db53a5b/2022-02-09_17-04-28-Sales_by_Inventories_(WA)_-_Google_Chrome.png

at 2022-02-09 09:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/59760ea3ddd28d71eda3e04713706ec5857f9672/2022-02-09_17-05-11-Sales_by_Inventories_-_Google_Chrome.png

at 2022-02-09 09:08, Elvan. said: my system apply two qty, 1. weight 1. pcs

at 2022-02-09 09:09, Elvan. said: but report only show 1 qty (weight)

at 2022-02-09 09:13, Support Team said: 這裡暫時只可匯出庫存流量報表

at 2022-02-09 09:14, Support Team said: 在excel篩選只看銷售紀錄

at 2022-02-09 09:19, Elvan. said: thanks, 麻煩你幫忙加多個qty 2 in sale by inventories, !

2022-02-09-Chat transcript on hk1.coweasy.com started on Wedn-0069.json

at 2022-02-09 07:16, Jacky. said: 我想一個掣就可以send晒俾客戶

at 2022-02-09 07:16, Jacky. said: email

at 2022-02-09 07:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2424d6c32824814869aa1bb94c1471b951de8b2e/image.png

at 2022-02-09 07:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4bd023e1b1bdc5b26db7e93a97eb5793226c3912/image.png

at 2022-02-09 07:18, Jacky. said: 之後?

at 2022-02-09 07:18, Jacky. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6203692912272c5ba618a425/v/6a9fac05962f01a7f1fc3ea3f820fd213a17ba6f/image.png

at 2022-02-09 07:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e523d4ccc3b5a741425c299d93c3d4c624b6680e/image.png

at 2022-02-09 07:19, Jacky. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6203692912272c5ba618a425/v/c6c47c18a2239cceeddca55d22799fd4b980ea81/image.png

2022-02-10-Chat transcript on coweasy.com started on Thursday-0075.json

at 2022-02-10 06:32, Kwainy Wong. said: WHAT IS THE FIELD OF RECEIPT NO & DATE? it cannot show the data.

at 2022-02-10 06:32, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6204a19c18533a25d676478b/v/0d807066cfa905c530290171914ede276e2cbda0/image.png

at 2022-02-10 06:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c05190e53123327be8dbd8e28555354e52774f21/2022-02-10_14-38-37-Receipt_-_Google_Chrome.png

2022-02-11-Chat transcript on coweasy.com started on Friday, -0078.json

at 2022-02-11 03:07, Kelly TSO. said: 想問會唔會有CLAIM FORM 當用左DIRECTOR SCAN EXPENSES 個FUNCTION

at 2022-02-11 03:09, Support Team said: 員工代付 / 代收可用excel匯出匯入，可給空白模板給員工填寫，再匯入系統

at 2022-02-11 03:10, Kelly TSO. said: 有無DEMO?

at 2022-02-11 03:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b22c7a65237d0fc153132425c559ea0ca42083c/2022-02-11_11-10-42-(主頁)_會計_-_Google_Chrome.png

at 2022-02-11 03:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/16bcb659fd86a38ab70315b8b6f11ebf14e1df1e/2022-02-11_11-12-09-員工代付_代收_-_Google_Chrome.png

at 2022-02-11 03:14, Support Team said: 空白模板

at 2022-02-11 03:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3791c1dce65e0409c3344a3c5e20dfd306b5054/2022-02-11_11-13-15-StaffIO_V5_(2).xlsx_-_Google_Sheets_-_Google_Chrom.png

at 2022-02-11 03:15, Support Team said: 找數給員工的紀錄也可在同一個excel輸入再匯入，在銀行月結單分開輸入也可以

at 2022-02-11 03:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1f84a667a90d2a0160421536891fce891a65efa/2022-02-11_11-13-47-員工代付_代收_-_Google_Chrome.png

at 2022-02-11 03:15, Support Team said: 這裡匯入

2022-02-11-Chat transcript on hk1.coweasy.com started on Frid-0079.json

at 2022-02-11 03:13, Lilian. said: 登入唔到

at 2022-02-11 03:14, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6205d40218533a25d6cd5100/v/6edad7697cb11a7e82f72f27ed5901f8dd61ae0e/螢幕截圖_2022-02-11_上午11.13.23.png

at 2022-02-11 03:14, Lilian. said: 我用返今朝登入個個BROWER 都入唔返

at 2022-02-11 03:14, Lilian. said: 有冇得強制LOGOUT？

at 2022-02-11 03:15, Lilian. said: 我呢幾日都係咁

at 2022-02-11 03:16, Lilian. said: 人卜竹金家田木火卜口先可以登入返？

at 2022-02-11 03:17, Lilian. said: 依家點先可以登入返？

at 2022-02-11 03:22, Support Team said: 我們檢查見到這個登入正在使用:IP: 146.196.54.31Browser: Safari 14.1 on macOS (Catalina)

at 2022-02-11 03:22, Support Team said: 請先在這裡登出, 才可在其他電腦登入

at 2022-02-11 03:22, Lilian. said: 點先可以強制登出

at 2022-02-11 03:22, Support Team said: 不可以強制登出

at 2022-02-11 03:23, Lilian. said: 因為我依家返一返OFFICE 就要出去，我出到去經常都因為咁用唔到

at 2022-02-11 03:24, Support Team said: 如登入後沒有操作，30分鐘後會自動登出

at 2022-02-11 03:25, Lilian. said: 即係我除咗等30分鐘就冇辦法？

at 2022-02-11 03:26, Support Team said: 只可用戶自己按登出，或沒有操作等30分鐘

2022-02-11-Chat transcript on hk1.coweasy.com started on Frid-0081.json

at 2022-02-11 07:07, Herman Wong. said: 已傳入銀行月結喃, 如何與 Sales 單對數

at 2022-02-11 07:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9136d321ce73283ddbbe2ce8eaf208db0a1702a/2022-02-11_14-53-22.mp4

at 2022-02-11 07:08, Support Team said: 請參考screen recording，匯入後，可做settlement

at 2022-02-11 07:37, Herman Wong. said: 想儲存, 但說 voucher number 已有, 是否先要 delete voucher number?

at 2022-02-11 07:39, Support Team said: 是的，請參考上面recording頭10秒刪除 voucher，儲存再按S做settlement

at 2022-02-11 07:45, Herman Wong. said: 刪除左, 咪即係自1打過?

at 2022-02-11 07:47, Support Team said: 是的

2022-02-14-Chat transcript on hk1.coweasy.com started on Mond-0083.json

at 2022-02-14 08:13, heby@yifutextile.com. said: 制作采购单时，想输入自己的产品号是在备注那一栏输入吗？谢谢

at 2022-02-14 08:16, Support Team said: 一般庫存編號會登記自己公司用的編號，如供應商/廠商的編號不同，才填在規格/備註或其他欄位

at 2022-02-14 08:18, heby@yifutextile.com. said: 明白了，谢谢

at 2022-02-14 08:57, heby@yifutextile.com. said: 我做了一个销售订单，如何转成发票*出货）呢？

at 2022-02-14 08:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b2f640e533109271348c7a6ae0996afad169fc67/image.png

at 2022-02-14 08:59, heby@yifutextile.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/620a0c6018533a25d6fecb62/v/15b9edfac1f8b61fc45fadd6b8dadd5e6ce41002/image.png

at 2022-02-14 08:59, heby@yifutextile.com. said: 如何导出PDF格式的发票呀？

at 2022-02-14 09:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10161171ebd9f459f5bfcaf88ff12d998e8d4263/image.png

at 2022-02-14 09:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f882579d6d01b2bc1188cf472cde48a477b9ed36/image.png

at 2022-02-14 09:01, heby@yifutextile.com. said: thanks~~~

2022-02-14-Chat transcript on hk1.coweasy.com started on Mond-0084.json

at 2022-02-14 08:18, Herman Wong. said: 客人預付款，在Ｒｅｃｅｉｐｔ　入賑應如何處理

at 2022-02-14 08:18, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit

at 2022-02-14 08:18, Support Team said: 請參考FAQ

at 2022-02-14 08:19, Support Team said: 可處發票來收按金，或在收款直接收

at 2022-02-14 08:43, Herman Wong. said: Bank Reconcilition

at 2022-02-14 08:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7536ad21fa8711be3780efec29b52392f90ac78c/image.png

2022-02-18-Chat transcript on hk1.coweasy.com started on Frid-0086.json

at 2022-02-18 09:45, Ms Fong. said: 請問怎樣合併不同發票去收款？

at 2022-02-18 09:46, Support Team said: 收款，選客戶

at 2022-02-18 09:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bd0e7c8659f04d2f708a19fece11eeb1bc8d34d9/image.png

at 2022-02-18 09:49, Ms Fong. said: 我意思是開發票去問客戶付款。是否不可以把幾張發票合併？

at 2022-02-18 09:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/44af05904fd9b42b2680619c76a3481d249257d7/image.png

at 2022-02-18 09:51, Support Team said: 紀錄，自訂發票，多項列印

at 2022-02-18 09:57, Ms Fong. said: 我是上用版本，現在想買一個月。請問能否重設之前所有資料？讓我重新開始使用？

at 2022-02-18 09:59, Support Team said: 可以用其他電郵地址再註冊新帳戶訂購使用或者訂購後，電郵至 support@coweasy.com 註明帳戶登入電郵，我們與你確認後，會清空帳戶所有資料，包括所有基礎數據和單據

2022-02-21-Chat transcript on hk1.coweasy.com started on Mond-0087.json

at 2022-02-21 09:40, john chan. said: HI tracy 請問收據裡怎麼加付款方法

at 2022-02-21 09:40, john chan. said: 跟你們一樣

at 2022-02-21 09:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b08887b3c10652f8ad4788d0e6a0c72cc2e4cd0e/2022-02-21_10-41-19-發票_-_Google_Chrome.png

at 2022-02-21 09:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d69c4863dc8154edac7c6f23373d7f1d4b6978f5/2022-02-21_10-40-54-發票_-_Google_Chrome.png

at 2022-02-21 09:41, Support Team said: 自訂樣式 + text

at 2022-02-21 09:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4bf09480fb83ee721c2e612b81c68a556163e668/2022-02-21_10-41-19-發票_-_Google_Chrome.png

at 2022-02-21 09:42, Support Team said: 在epression輸入文字

at 2022-02-21 09:42, john chan. said: 這個文檔是在哪裡打開？

at 2022-02-21 09:42, Support Team said: 修改樣式請參考faq
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-02-21 09:43, john chan. said: 你電話幾多我打比你

at 2022-02-21 09:43, Support Team said: 我們並沒有提供電話支援

at 2022-02-21 09:44, john chan. said: 看到了我試試先多謝你啊

2022-02-22-Chat transcript on hk1.coweasy.com started on Tues-0089.json

at 2022-02-22 07:36, Liu Chi Hang Bernard. said: 永隆銀行係咪無得用csv格式匯入月結單?

at 2022-02-22 07:37, Support Team said: 暫時未有

at 2022-02-22 07:38, Support Team said: 由於暫時未有和客戶合作，開發這間銀行的匯入功能

2022-02-22-Chat transcript on hk1.coweasy.com started on Tues-0090.json

at 2022-02-22 08:08, Liu Chi Hang Bernard. said: 我有東亞銀行S/A , C/A 和永隆銀行 C/A ,是否全部都要加開科目?

at 2022-02-22 08:08, Support Team said: 是的

2022-02-22-Chat transcript on www.coweasy.com started on Tues-0088.json

at 2022-02-22 02:20, V1633341703702344 said: 早晨 vivian

at 2022-02-22 02:21, V1633341703702344 said: 昨天你給的方案是修改了我的模板

at 2022-02-22 02:21, V1633341703702344 said: 如何恢復回像你們出給我們收據的樣式

at 2022-02-22 02:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/890360f15969bfa030e135eeeec591f90b192ff9/Receipt-1.mrt

at 2022-02-22 02:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eacd23651d359e37c1f8772464c5ee295258b5af/Receipt-2.mrt

at 2022-02-22 02:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/44d53b0dcab81bb383b9e0e416d9cb738f66dc29/Receipt-3.mrt

at 2022-02-22 02:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2b28a102b356b91c70231da9be0f4c6c0812ca4c/Receipt-4.mrt

at 2022-02-22 02:22, Support Team said: 預設template

at 2022-02-22 02:23, Support Team said: 用戶修改前可先儲存做備份

2022-02-22-Chat transcript on www.coweasy.com started on Tues-0091.json

at 2022-02-22 06:32, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621482a5807d179703799a76/v/013673f5f0475229c156ef0b29ffc99079994e37/image.png

at 2022-02-22 06:33, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621482a5807d179703799a76/v/6eed2231b2cd3fbfd588b9deb333d57561af9368/image.png

at 2022-02-22 06:33, Kwainy Wong. said: 我在發票輸入中找不到已新增的客戶?

at 2022-02-22 06:33, Kwainy Wong. said: 只到F

at 2022-02-22 06:36, Support Team said: 只顯示頭50個結果，需打多些關鍵字縮小範圍

at 2022-02-22 06:37, Kwainy Wong. said: 我已打了

at 2022-02-22 06:37, Kwainy Wong. said: NT

at 2022-02-22 06:37, Kwainy Wong. said: 都顯示不了

at 2022-02-22 06:37, Support Team said: 其他結果都有包含 nt

at 2022-02-22 06:37, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621482a5807d179703799a76/v/7c2e61b04762e024272a85d837279899b033c5a5/image.png

at 2022-02-22 06:38, Kwainy Wong. said: 任何NT的都沒有顯示出來

at 2022-02-22 06:38, Support Team said: 只顯示頭50個結果

at 2022-02-22 06:40, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621482a5807d179703799a76/v/bfc825daccbe81eebb7393902da007e79dd343a2/image.png

at 2022-02-22 06:41, Kwainy Wong. said: SAVE不了

at 2022-02-22 06:41, Support Team said: 要輸入金額/庫存才可儲存

at 2022-02-22 06:42, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621482a5807d179703799a76/v/b4b455fd046f91247e8ecbc43578f4c6fc581b3c/image.png

at 2022-02-22 06:43, Kwainy Wong. said: 這樣都SAVE不了

at 2022-02-22 06:44, Support Team said: 再儲存試試

at 2022-02-22 06:45, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621482a5807d179703799a76/v/1ca3a5b1a77bd357b2373ed3bceefe8d0e792655/image.png

at 2022-02-22 06:45, Kwainy Wong. said: 解決了

at 2022-02-22 06:55, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621482a5807d179703799a76/v/c64f4a7c6acc16521796d19e1962aabd6336db03/image.png

at 2022-02-22 06:56, Support Team said: 選擇欄位

at 2022-02-22 06:56, Support Team said: 顯示地區

at 2022-02-22 06:56, Kwainy Wong. said: 選擇欄位> 按後沒反應

at 2022-02-22 06:58, Kwainy Wong. said: 剛才要內容黃色這個位置變了灰色才可SAVE

at 2022-02-22 06:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3a014dccbc8ea13f47f95263f1a9fd6eba863a14/2022-02-22_14-57-55-銷售（出貨）_-_Google_Chrome.png

at 2022-02-22 06:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8f9894495fe66675cb95a4554c2a9d11627490dd/2022-02-22_14-58-04-銷售（出貨）_-_Google_Chrome.png

at 2022-02-22 07:04, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621482a5807d179703799a76/v/3950398d0305f4c846b4652b27ef1a0e032818b0/image.png

at 2022-02-22 07:06, Support Team said: 儲存後才可列印

at 2022-02-22 07:07, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621482a5807d179703799a76/v/1e7d36db8c5539bd509e9732105c891c0023e8b8/image.png

at 2022-02-22 07:07, Kwainy Wong. said: 為什麼SAVE後內容不見了?

at 2022-02-22 07:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ca05763db26da6f2452ba27daf31208865330aef/image.png

at 2022-02-22 07:10, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621482a5807d179703799a76/v/e2aa1975a035d47f192ae12cf7f644e113aaf7b8/image.png

at 2022-02-22 07:10, Kwainy Wong. said: 清空了

at 2022-02-22 07:11, Kwainy Wong. said: 一按貨就全部舊內容清空了

at 2022-02-22 07:12, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621482a5807d179703799a76/v/9fbedbcdc7de659fb70403deabe895bd02983c4b/image.png

at 2022-02-22 07:12, Kwainy Wong. said: 我從舊軟件匯入的是這樣的

at 2022-02-22 07:12, Kwainy Wong. said: 內容可以SHOW出來

at 2022-02-22 07:13, Kwainy Wong. said: 但我新輸入的不成, 只有金額, 內容SAVE後自動消失了

at 2022-02-22 07:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc3815ca51a433e6e5ca5e3c5aca542d7374f5ea/圖片.png

at 2022-02-22 07:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1be9bf5659328f65caa050c4a0c6d6880d74757a/圖片.png

at 2022-02-22 07:26, Support Team said: 選擇欄位顯示地區

at 2022-02-22 07:26, Support Team said: 之後再入單

at 2022-02-22 07:32, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621482a5807d179703799a76/v/aefbf94423982484c6a9439072fecf9c8186e75d/image.png

at 2022-02-22 07:33, Kwainy Wong. said: 地區一直已經在右邊

at 2022-02-22 07:33, Support Team said: 左邊

at 2022-02-22 07:34, Kwainy Wong. said: 還是不成

at 2022-02-22 07:35, Kwainy Wong. said: SAVE後內容就消失了

at 2022-02-22 07:35, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621482a5807d179703799a76/v/7ff9e10e2308032e69b629033c0a896c9fcf0b71/image.png

at 2022-02-22 08:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/12efb7cb6a8bc2331eeb57b917dc9616f1f1427c/2022-02-22_16-01-20.gif

at 2022-02-22 08:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fd57d0dfd1df5a49acfdb532fe8682f4aa70db75/2022-02-22_16-00-35.gif

at 2022-02-22 08:02, Support Team said: 我們試了，匯入再修改，或者直接輸入都試不到你的情況

at 2022-02-22 08:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8d0d48c718305cf4f3b70bc3835c9a260b0dab60/2022-02-22_16-03-18-銷售（出貨）_-_Google_Chrome.png

at 2022-02-22 08:04, Support Team said: 產品至少要輸入這些欄位，請檢查是否都有輸入

at 2022-02-22 08:12, Kwainy Wong. said: 可以了

2022-02-23-Chat transcript on hk1.coweasy.com started on Wedn-0093.json

at 2022-02-23 05:24, john chan. said: hi vivian 請問銷售發票如何添加組別這個欄位？

at 2022-02-23 05:26, Support Team said: 修改模板請參考faq
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-02-23 05:27, john chan. said: 不是修改發票

at 2022-02-23 05:27, john chan. said: 是發票記錄

at 2022-02-23 05:27, john chan. said: 欄位那裡

at 2022-02-23 05:28, Support Team said: 發票並沒有組別欄位

at 2022-02-23 05:28, john chan. said: 我該如何分類組別的客戶發票？

at 2022-02-23 05:29, Support Team said: 發票記錄可按發票搜尋

at 2022-02-23 05:29, Support Team said: *客戶搜尋

2022-02-23-Chat transcript on www.coweasy.com started on Wedn-0092.json

at 2022-02-23 05:12, V1645592832501567 said: 請問台灣帳務也能作業嗎?有接洽窗口嗎?謝謝

at 2022-02-23 05:13, Support Team said: 台灣也可以的

at 2022-02-23 05:13, Support Team said: 註冊可免費試用30天

at 2022-02-23 05:14, Support Team said: 註冊後可預約免費示範：
https://www.coweasy.com/Cloud/Demo.aspx

at 2022-02-23 05:15, V1645592832501567 said: 請問是線上教學嗎?

at 2022-02-23 05:15, Support Team said: 是的

at 2022-02-23 05:16, V1645592832501567 said: 台灣的有連接稅法嗎?

at 2022-02-23 05:16, V1645592832501567 said: 請問費用?謝謝

at 2022-02-23 05:18, Support Team said: 主要是供用戶入數和出財務報表

at 2022-02-23 05:20, Support Team said: 主頁只顯示港幣費用請在登入後，訂購，貨幣選台幣查看

at 2022-02-23 05:21, V1645592832501567 said: 若要做會計帳務可以嗎?

at 2022-02-23 05:23, Support Team said: 可以的【初創雲】只做會計出財務報表【小企雲】【初創雲】所有功能 + 出單（發票，報價單，採購訂單等）【企業雲】【初創雲】+【小企雲】所有功能 + 庫存 + 多貨幣等功能

2022-02-25-Chat transcript on hk1.coweasy.com started on Frid-0094.json

at 2022-02-25 02:24, Ms Fong. said: I cant upload pdf in the Sales order attachment.

at 2022-02-25 02:25, Ms Fong. said: cant be saved

at 2022-02-25 02:37, Support Team said: 可以做一些測試

at 2022-02-25 02:38, Support Team said: 第一，請嘗試上傳其他另一些pdf文檔看看

at 2022-02-25 02:38, Support Team said: 第二，嘗試把其他pdf ，使用其他電腦上傳看看

at 2022-02-25 02:47, Ms Fong. said: 第一個方案傅其他檔一樣唔得

at 2022-02-25 02:47, Ms Fong. said: 第二個要找找看

2022-02-28-Chat transcript on hk1.coweasy.com started on Mond-0097.json

at 2022-02-28 03:38, 張小姐. said: 請問如果我係個system入晒d 單據softcopy，咁我仲需唔需要用box file keep起d 實體單據呢？

at 2022-02-28 03:44, Support Team said: 是需要的

at 2022-02-28 03:45, Support Team said: Soft copy 可提供公司內部

at 2022-02-28 03:45, Support Team said: 原本單最是核數是需要給會計師樓的

at 2022-02-28 03:49, 張小姐. said: 咁請問應該點樣將d 實體單據分類放呢？

at 2022-02-28 03:56, Support Team said: 這個只是用box file 保存為主

at 2022-02-28 03:56, Support Team said: 你可以分銀行一個

at 2022-02-28 03:56, Support Team said: 支出一個

at 2022-02-28 03:57, Support Team said: 其實是沒有規定的

at 2022-02-28 03:57, Support Team said: 最重要是符合理公司流程為主

2022-02-28-Chat transcript on hk1.coweasy.com started on Mond-0098.json

at 2022-02-28 03:56, Lilian. said: 呢一度係有$6000 公司要支付董事的薪金，但經過商量之後決定不支付直接寄在董事帳戶中, 請問是否這樣輸入

at 2022-02-28 03:56, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621c4474807d17970328d73d/v/e08abefc876b4c94e520087f755d0d4bfa50c0d3/螢幕截圖_2022-02-28_11.55.23.png

at 2022-02-28 03:58, Support Team said: 大概是

at 2022-02-28 03:58, Support Team said: 但為什麼有二萬五千元？

at 2022-02-28 04:03, Lilian. said: 本來個月的工資只有19,000，支票早就已經發出去，但是老闆們卻填錯MPF寫了25000, 為了要核數正確，所以帳上的薪金修改成$25,000

at 2022-02-28 04:05, Support Team said: 應該不是這樣的

at 2022-02-28 04:05, Support Team said: 你需要作出調整

at 2022-02-28 04:05, Support Team said: 以真實的薪金為準

at 2022-02-28 04:05, Support Team said: 強積金方面可以下月撥回嗎？

2022-02-28-Chat transcript on www.coweasy.com started on Mond-0096.json

at 2022-02-28 03:42, Kwainy Wong. said: why does the system degrade the resolution of image when insert into the form template?

at 2022-02-28 03:43, Kwainy Wong. said: So it is not clear

at 2022-02-28 03:44, Support Team said: 有可能是你圖片的大小，和你在表格內設定的大小不一樣，才會有模糊的情況

at 2022-02-28 03:46, Kwainy Wong. said: 如何設定呢?

at 2022-02-28 03:50, Kwainy Wong. said: how to set?

at 2022-02-28 04:00, Support Team said: 這個是要你直接查看本身圖片的長和闊，然後把握這個大小和表格顯示的欄位大小一致便可以了

at 2022-02-28 04:03, Support Team said: 你知道你本身圖片的大小嗎？

at 2022-02-28 04:04, Kwainy Wong. said: yes I know the size of original picture. But, how to set in your system?

at 2022-02-28 04:06, Support Team said: 你知道如何進入修改表格平台嗎？

at 2022-02-28 04:06, Kwainy Wong. said: yes

at 2022-02-28 04:07, Support Team said: 進入後可以選擇到該圖片欄位嗎？

at 2022-02-28 04:07, Kwainy Wong. said: yes

at 2022-02-28 04:08, Support Team said: 可以試試 right click, 有相關選擇嗎？

at 2022-02-28 04:08, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621c4499807d1797032b6335/v/10651a03ada1d94f6613fb55e8c99dfc2d409cde/image.png

at 2022-02-28 04:09, Kwainy Wong. said: this option

at 2022-02-28 04:15, Kwainy Wong. said: Hi, how to set?

at 2022-02-28 04:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/282c2bcc6e2d9e5d8b99ccdcd972771cba0c6a8e/IMG-20220228-WA0013.jpg

at 2022-02-28 04:31, Support Team said: Please see left side

2022-03-01-Chat transcript on www.coweasy.com started on Tues-0100.json

at 2022-03-01 07:19, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621dc9071c7befc0f8390249/v/ebe6d1b320c11d2d68c3ee370fcc853fe870e276/image.png

at 2022-03-01 07:20, Kwainy Wong. said: 我有一張發票41123

at 2022-03-01 07:20, Kwainy Wong. said: 不見了

at 2022-03-01 07:20, Kwainy Wong. said: 但它說我已經開了

at 2022-03-01 07:20, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621dc9071c7befc0f8390249/v/91b3b131636b28e9e8d4d701814dc0fe5b650bea/image.png

at 2022-03-01 07:21, Support Team said: 你可以在紀錄匯總，看看這個編號是在哪個模組輸入了？

at 2022-03-01 07:21, Kwainy Wong. said: 紀錄匯總

at 2022-03-01 07:21, Kwainy Wong. said: 那裡

at 2022-03-01 07:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d9e0f5ee396be8c18a3c650ccae11ff4ddbb4228/Screenshot_20220301-202301_Chrome.jpg

at 2022-03-01 07:30, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621dc9071c7befc0f8390249/v/94df90984d1709cedb81d2ab19063fb9a9d35143/image.png

at 2022-03-01 07:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86fafe4f218264de645e9205011a2c443a3b1009/Screenshot_20220301-203113_Photos.jpg

at 2022-03-01 07:32, Kwainy Wong. said: 改回日期後找到了

2022-03-01-Chat transcript on www.coweasy.com started on Tues-0101.json

at 2022-03-01 08:18, V1645592832501567 said: 請問資料庫容量多少?

at 2022-03-01 08:18, V1645592832501567 said: 若不足怎麼辦~需加購嗎?

at 2022-03-01 08:35, Support Team said: 你好，先謝謝你的查詢

at 2022-03-01 08:35, Support Team said: 不需要的

at 2022-03-01 08:36, Support Team said: 我們只需要一個固定的月費，便可提供無限量數據儲存服務給所有用戶

at 2022-03-01 08:38, V1645592832501567 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621dd6b31c7befc0f86fb0d4/v/9bf966b29652a4dc8cb8f68bbd634b92d648967b/image.png

at 2022-03-01 08:38, V1645592832501567 said: 請問費用是浮動的嗎?

at 2022-03-01 08:38, Support Team said: 也不是的

at 2022-03-01 08:38, Support Team said: 只是按一次過訂購不同時段

at 2022-03-01 08:39, Support Team said: 所提供的不同優惠

at 2022-03-01 08:39, V1645592832501567 said: 需要的話是一次購買36個月比較划算嗎

at 2022-03-01 08:39, Support Team said: 是的，是最化算的

at 2022-03-01 08:41, V1645592832501567 said: 好的~若再新增用戶就是看下面的收費標準~

at 2022-03-01 08:41, V1645592832501567 said: 對嗎

at 2022-03-01 08:41, Support Team said: 對的

at 2022-03-01 08:42, Support Team said: 不用客氣，請先註冊試用戶口看看

at 2022-03-01 08:42, Support Team said: 如需進一步查詢，請隨便提問

2022-03-02-Chat transcript on www.coweasy.com started on Wedn-0102.json

at 2022-03-02 02:40, Kwainy Wong. said: Good morning, I have asked before and cannot receive the reply from your staff.

at 2022-03-02 02:41, Kwainy Wong. said: The question is that the logo shown in template form is not clear. How to make it clear when insert the logo?

at 2022-03-02 02:42, Kwainy Wong. said: I have inserted the logo when I want to customize the form.

at 2022-03-02 02:58, Support Team said: 我們之前已給了圖片你看

at 2022-03-02 02:58, Support Team said: 等等

at 2022-03-02 03:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/632f33e1f442fbf270fb55836c3de6db0a873dd8/IMG-20220228-WA0013.jpg

at 2022-03-02 03:00, Support Team said: 收到這幅圖嗎？

at 2022-03-02 03:01, Support Team said: 或者你可以whatsapp聯絡我們，方便保存通話紀錄

at 2022-03-02 03:01, Support Team said: WhatsApp 98883995

at 2022-03-02 03:02, Kwainy Wong. said: yes i can download the picture now

at 2022-03-02 03:03, Kwainy Wong. said: Then, which properties to set in order to make it clear?

at 2022-03-02 03:05, Support Team said: 就是圖片的左方，已經有長和闊給你設定

at 2022-03-02 03:05, Support Team said: 看到嗎

at 2022-03-02 03:09, Kwainy Wong. said: BTW, I want to join two string fields and add a symbol '&' . But, if the first field is empty, it has to skip the symbol '&' and just show the 2nd field content. What is the function for this?

at 2022-03-02 03:17, Support Team said: 剛向技術部查詢了

at 2022-03-02 03:17, Support Team said: 這個需求不是表格表面設計的問題

at 2022-03-02 03:18, Support Team said: 而是需要技術部編寫程式才能做到，是需要訂購表格修改服務才能處理

at 2022-03-02 03:20, Kwainy Wong. said: 我想自訂單, 有個field 要這樣顯示

at 2022-03-02 03:21, Support Team said: 所以你需要選擇訂購我們表格修改服務嗎？

at 2022-03-02 03:21, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621ed7d31c7befc0f87c5b5b/v/17524231c1ba967a24be2d17c3b72c175a844042/image.png

at 2022-03-02 03:22, Kwainy Wong. said: 我自己改

at 2022-03-02 03:27, Support Team said: 如果你能夠自己處理便好了

at 2022-03-02 03:30, Kwainy Wong. said: 可以的

at 2022-03-02 03:31, Kwainy Wong. said: 或者有沒有 fields setting functions user manual?

at 2022-03-02 03:32, Kwainy Wong. said: 有咩問題我可以自己試下先

at 2022-03-02 03:32, Support Team said: 不是的，我們的用戶手冊主要是指導如何修改格式的表面設計，剛才提及，你的需求是需要後台程式編寫才能達致的效果，兩者是不同的

at 2022-03-02 03:32, Support Team said: 好的，無問題

at 2022-03-02 03:32, Support Team said: 如能協助的，我們定必全力支援

at 2022-03-02 03:45, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621ed7d31c7befc0f87c5b5b/v/cb812b786e3344ed323ce159279bd2a920974d59/image.png

at 2022-03-02 03:46, Kwainy Wong. said: 個公司logo圖都系不太清潔咁

at 2022-03-02 03:48, Support Team said: 但是圖片和欄位的大小一致，便能正確顯示

at 2022-03-02 03:48, Support Team said: 只是個人建議，你可以將欄位的大小多次微調，看看效果

at 2022-03-02 03:50, Kwainy Wong. said: ok try it

at 2022-03-02 04:01, Kwainy Wong. said: 都系未能好清

at 2022-03-02 04:01, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621ed7d31c7befc0f87c5b5b/v/8ca85f9931f02b50721305c188a5f3d467fabbe8/image.png

at 2022-03-02 04:09, Support Team said: 但係真係咁樣處理

at 2022-03-02 04:10, Support Team said: 會不會你本身圖片的解像度不夠高，會不會提高一些解像度再插入看看

at 2022-03-02 04:31, Kwainy Wong. said: 請問如何可以做到呢?

at 2022-03-02 04:31, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621ed7d31c7befc0f87c5b5b/v/d704410ec2492e520d9c0760059cafcc9adffade/image.png

at 2022-03-02 04:45, Support Team said: 是需要分開兩張發票，才能產生兩張不同的送貨單，才能處理

at 2022-03-02 04:48, Kwainy Wong. said: Oh...it is efficient if break out the items for few invoice

at 2022-03-02 04:48, Kwainy Wong. said: inefficient

2022-03-02-Chat transcript on www.coweasy.com started on Wedn-0103.json

at 2022-03-02 09:29, Kwainy Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/621f346f1c7befc0f8225bf0/v/a392bee547f82ca626da282767bc22ce8b9c5ce9/image.png

at 2022-03-02 09:29, Kwainy Wong. said: The image is made of 300 dpi. But it is still not clear after upload to your system.

at 2022-03-02 09:30, Kwainy Wong. said: Logo is the brand of the company. Please help how to do it.

at 2022-03-02 09:44, Support Team said: 我要問問技術部，等他們回覆我

2022-03-04-Chat transcript on www.coweasy.com started on Frid-0105.json

at 2022-03-04 02:35, linkage. said: Vivian, 你好! 想請問將原有戶口性質, 改為另一戶口性質, 怎麼辦?

at 2022-03-04 02:35, linkage. said: 急!

at 2022-03-04 02:36, Support Team said: 先要把這個戶口內輸入的數清空

at 2022-03-04 02:37, Support Team said: 如只是改第四層的名稱，任何時候也可以

at 2022-03-04 02:37, linkage. said: 怎樣清空?

at 2022-03-04 02:37, Support Team said: 那是需要逐條刪除

at 2022-03-04 02:38, linkage. said: 如只是改第四層的名稱 ?是什麼意思?

at 2022-03-04 02:38, Support Team said: 會計科目表內有四層

at 2022-03-04 02:38, Support Team said: 我只是指第四層

at 2022-03-04 02:39, linkage. said: 吓! 逐條數刪除, 有百條數!

at 2022-03-04 02:40, linkage. said: 第四層作用是什麼?

at 2022-03-04 02:40, linkage. said: 可否有另一方法?

at 2022-03-04 02:40, Support Team said: 第四層就是用來選擇，和最終顯示在財務報表內

at 2022-03-04 02:42, Support Team said: 我們有代清空戶口服務，另外訂購的，但由於目前技術同事在家工作，未能遠程公司server ，就算需要這個服務，也需要下星期才能處理

at 2022-03-04 02:42, linkage. said: 第四層就是用來選擇? 例如: 2110100trade payables, nature: 入錯non-current assets, 應該入current liabilities

at 2022-03-04 02:42, Support Team said: 你提及的是第一層

at 2022-03-04 02:42, Support Team said: 更改項目性質

at 2022-03-04 02:44, linkage. said: 本人已經在chart of account 內, 不能直接更改項目性質!

at 2022-03-04 02:44, linkage. said: 第二層可以更改項目性質嗎?

at 2022-03-04 02:47, Support Team said: 剛才已說過，使用過的戶口不能更改項目性質

at 2022-03-04 02:47, linkage. said: 可不可以duplicate及select 所有項目, 放在新的戶?

at 2022-03-04 02:47, Support Team said: 第二層可以更改，這不算是性質，這是第二層項目名稱

at 2022-03-04 02:48, Support Team said: 你可以匯出會計科目表的excel，然後匯入另一個戶口內

at 2022-03-04 02:50, linkage. said: 言下之意, 是否先在general ledger 內, export all the item ?

at 2022-03-04 02:51, Support Team said: 不是

at 2022-03-04 02:51, Support Team said: 總分類帳是紀錄

at 2022-03-04 02:51, Support Team said: 是另一回事

at 2022-03-04 02:51, Support Team said: 剛才說的只是會計科目表，是你問的問題嗎？你想把這個會計科目表匯入另一個戶口

at 2022-03-04 02:52, linkage. said: 是

at 2022-03-04 02:53, linkage. said: 你可以匯出會計科目表的excel，然後匯入另一個戶口內, 可否提供步驟?

at 2022-03-04 02:53, Support Team said: 那便是了

at 2022-03-04 02:54, linkage. said: 什麼?

at 2022-03-04 02:56, Support Team said: 剛才也說了

at 2022-03-04 02:56, Support Team said: 你可以匯出會計科目表的excel，然後匯入另一個戶口內

at 2022-03-04 02:56, Support Team said: 請問你有whatsapp嗎？我用語音留言告訴你方便一些

at 2022-03-04 02:56, Support Team said: 988839950

at 2022-03-04 02:57, Support Team said: 98883995

at 2022-03-04 02:57, linkage. said: 本人在chart of account 內, 看不到export?

at 2022-03-04 02:57, Support Team said: 你可以whatsapp我

at 2022-03-04 02:58, linkage. said: 本人可否致電, 只阻礙閣下五分鐘而已!

at 2022-03-04 02:59, Support Team said: 但不設置電話查詢

at 2022-03-04 03:00, Support Team said: 那好吧，你打一次給我

2022-03-07-Chat transcript on www.coweasy.com started on Mond-0107.json

at 2022-03-07 08:05, V1646640237211631 said: 你好,我司從事批發及零售, 現想轉用新糸統, 所以想查詢貴司有何方案。

at 2022-03-07 08:10, Support Team said: 我們企業雲服務應該適合你

at 2022-03-07 08:11, Support Team said: 批發和零售功能兼備

at 2022-03-07 08:11, V1646640237211631 said: 我在網頁看到有兩款企業雲,批發和零售分開,請問應選那個查看

at 2022-03-07 08:12, Support Team said: 那請問你批發還是零售比重為主？

at 2022-03-07 08:12, V1646640237211631 said: 零售

at 2022-03-07 08:13, Support Team said: 你本身有否電子收銀機？

at 2022-03-07 08:15, V1646640237211631 said: 沒有, 公司是辦公室,沒有店舖,客戶付款主要都是月結入銀行

2022-03-08-Chat transcript on hk1.coweasy.com started on Tues-0108.json

at 2022-03-08 02:04, ida@worldrover.com.hk. said: 請問新增產品，是否都要 stock 新增庫存？

at 2022-03-08 02:05, Support Team said: 是的

at 2022-03-08 02:05, ida@worldrover.com.hk. said: Default Invoice Account 選 51110 採購嗎

at 2022-03-08 02:06, Support Team said: 預設科目可不選

at 2022-03-08 02:06, Support Team said: 預設發票科目應選收入科目，不是銷售成本科目

at 2022-03-08 02:08, ida@worldrover.com.hk. said: wholesales price, retail price 必填嗎?

at 2022-03-08 02:08, Support Team said: 可不填

at 2022-03-08 02:38, ida@worldrover.com.hk. said: 產品有效期可在那個位國 insert

at 2022-03-08 02:39, Support Team said: 在採購入貨時輸入

2022-03-08-Chat transcript on hk1.coweasy.com started on Tues-0110.json

at 2022-03-08 03:40, ida@worldrover.com.hk. said: 產品一箱24件, 可原箱買, 也可拆散四, 需如何輸入

at 2022-03-08 03:40, ida@worldrover.com.hk. said: 可拆散買

at 2022-03-08 03:43, Support Team said: 在庫存設置多單位，1 箱（24） = 24 PCS，銷售時可選不同單位

at 2022-03-08 03:43, Support Team said: 可參考FAQ設置

at 2022-03-08 03:43, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockUnit

2022-03-08-Chat transcript on hk1.coweasy.com started on Tues-0111.json

at 2022-03-08 03:47, V1645076450556464 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6226ce1d1c7befc0f8ed6325/v/acdf5ad8e35ee6febd9475f2771d64d0c51c31e7/image.png

at 2022-03-08 03:48, V1645076450556464 said: 送貨單的信期麻煩改下

at 2022-03-08 03:48, V1645076450556464 said: 跟發票一樣

at 2022-03-08 03:49, V1645076450556464 said: 發票的信期是正確的

at 2022-03-08 03:49, V1645076450556464 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6226ce1d1c7befc0f8ed6325/v/1d5500d19920af8136c701359f29a025c34d29ec/image.png

at 2022-03-08 03:56, V1645076450556464 said: 送貨單的格式，公司的名字麻煩挪到中間

at 2022-03-08 03:56, V1645076450556464 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6226ce1d1c7befc0f8ed6325/v/3aca528db7f346bb43ebc9f2106bd159ffb73efc/image.png

at 2022-03-08 04:08, Support Team said: 修改表單樣式請參考FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2022-03-08-Chat transcript on hk1.coweasy.com started on Tues-0112.json

at 2022-03-08 06:39, ida@worldrover.com.hk. said: 加入公司 logo

at 2022-03-08 06:39, ida@worldrover.com.hk. said: 可在那個位置設定

at 2022-03-08 06:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4654e89757243626944e541a7187cd08f8fd8f3b/-49-01-主頁.png

at 2022-03-08 06:41, Support Team said: 公司資料

at 2022-03-08 06:41, Support Team said: admin登入才可

at 2022-03-08 06:46, ida@worldrover.com.hk. said: 已出發票, 如何將某三張訂單合拼做一張派送單比司機

at 2022-03-08 06:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ad5c8a0ac4b949738b0681d7a2586ac51c61d27d/image.png

at 2022-03-08 06:54, Support Team said: 自訂發票 - 多項列印，可一次打印多張發票

at 2022-03-08 06:58, ida@worldrover.com.hk. said: 自訂表梧, 是否共有 Admin 能做?

at 2022-03-08 06:58, ida@worldrover.com.hk. said: 自訂表格,是否只有 admin 能做

at 2022-03-08 06:58, Support Team said: 不需要admin

at 2022-03-08 07:09, ida@worldrover.com.hk. said: 如何在發票上簽名欄, 加上公司印章

at 2022-03-08 07:09, Support Team said: 公司資料

at 2022-03-08 07:10, Support Team said: 和公司logo一樣

at 2022-03-08 07:10, ida@worldrover.com.hk. said: i see, admin only

at 2022-03-08 07:13, ida@worldrover.com.hk. said: 現金買貨, 是否可直接在付款 / 採購退貨輸入, 可以跳過採購單 (收貨)版面?

at 2022-03-08 07:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85dac47bc148f794453587b9c6cdc1f2f4cd2132/image.png

2022-03-08-Chat transcript on hk1.coweasy.com started on Tues-0113.json

at 2022-03-08 07:36, ida@worldrover.com.hk. said: 買入原料, 分拆後成一件商品。請問我要在庫存建立該商品庫存嗎

at 2022-03-08 07:37, Support Team said: 是的

at 2022-03-08 08:24, ida@worldrover.com.hk. said: 客戶紀錄, 組叮是設置營業員 sales 組叮嗎

at 2022-03-08 08:33, Support Team said: 客戶組別，主要在銷售報表，銷售依發票報表等報表，按組別篩選查看

2022-03-08-Chat transcript on hk1.coweasy.com started on Tues-0114.json

at 2022-03-08 08:51, Ida Choi. said: 請問發票總表, "轉至採購" 用途是什麼

at 2022-03-08 08:51, Support Team said: 將發票出貨的內容，轉到採購收貨

at 2022-03-08 08:58, Ida Choi. said: 另已輸入客戶發票, 是否有一個功能是製作執貨表

at 2022-03-08 09:07, Support Team said: 入了發票就可以印送貨單

at 2022-03-08 09:07, Support Team said: 和裝箱單

at 2022-03-08 09:08, Support Team said: 另外有一張報表，可按日期來出執貨單

at 2022-03-08 09:12, Ida Choi. said: 執貨單表格可新增欄目嗎? 如何設定

at 2022-03-08 09:14, Support Team said: 發票/送貨單/裝箱單這些可以自訂

at 2022-03-08 09:14, Support Team said: 執貨單報表不能自訂

at 2022-03-08 09:14, Ida Choi. said: 付費可改, 是嗎

at 2022-03-08 09:16, Support Team said: 是的，如需修改報表內容，可轉交需求給同事報價

at 2022-03-08 09:17, Ida Choi. said: 如果我想做一份司機每日送貨總表, 這個也是付費項目嗎

at 2022-03-08 09:20, Support Team said: 新增或修改系統功能，我們需轉交需求給同事報價

2022-03-08-Chat transcript on hk1.coweasy.com started on Tues-0115.json

at 2022-03-08 09:35, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/622723611c7befc0f8a739f2/v/042e35936a7ee4f30ca73f0e2646519e05b8e2d3/image.png

at 2022-03-08 09:36, Support Team said: 庫存的初始餘額數量

at 2022-03-08 09:37, MS CHAN. said: 1箱公仔面有24包，應該入1，還是24

at 2022-03-08 09:38, Support Team said: 銷售會按包計算還是箱?

at 2022-03-08 09:38, MS CHAN. said: 兩樣都會存在

at 2022-03-08 09:39, MS CHAN. said: 大部分按箱計算，但有時候客戶會落單5包

at 2022-03-08 09:39, Support Team said: 按這裡入 24 包

at 2022-03-08 09:39, Support Team said: 用較小的單位

at 2022-03-08 09:39, MS CHAN. said: 那麼我打發票出貨，就要打包了？例如10箱，就打240包？

at 2022-03-08 09:40, Support Team said: 可以這樣做

at 2022-03-08 09:40, Support Team said: 也可以設置多個單位

at 2022-03-08 09:40, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockUnit

at 2022-03-08 09:40, Support Team said: 請參考FAQ

at 2022-03-08 09:42, MS CHAN. said: 意思是我導入的時候，打最的單位，然後再每個產品人手增加單位轉換？

at 2022-03-08 09:44, Support Team said: 初始餘額用最小的單位，如用箱做單位，小數位可能會有問題

at 2022-03-08 09:44, MS CHAN. said: 了解

at 2022-03-08 09:44, Support Team said: 之後設置箱（24）的單位，出發票會自動扣 24包

at 2022-03-08 09:48, MS CHAN. said: 嘗試下先

at 2022-03-08 09:56, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/622723611c7befc0f8a739f2/v/b5134135f9c443877d71ec716f7e79310e065310/image.png

at 2022-03-08 09:57, MS CHAN. said: 這裡輸入包裝單位嗎？

at 2022-03-08 09:58, Support Team said: 包裝單位可不輸入

at 2022-03-08 09:59, MS CHAN. said: 我唔想之後再逐個產品更改箱同包的轉換。我有100多個產品

at 2022-03-08 10:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d63c3f506d09da88fae8a548efa9e1418f28fdf5/image.png

at 2022-03-08 10:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10ed4863ffe9c58f298657e98dc96ba1e9030207/image.png

at 2022-03-08 10:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/020d2ec1d87cd1b9aae245184fa887a058dea3c6/image.png

at 2022-03-08 10:04, Support Team said: 如輸入包裝單位也要入column H

at 2022-03-08 10:04, Support Team said: 系統會自動新增單位： 1箱 = 240 個

2022-03-09-Chat transcript on hk1.coweasy.com started on Wedn-0116.json

at 2022-03-09 03:56, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/622824a8c1cda490fb82f712/v/3bb5450f0a3b09ca9a39ba4166f41b196a1732bc/image.png

at 2022-03-09 03:56, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/622824a8c1cda490fb82f712/v/8841cb1ed16c7286c03cb31e22e9ad077b066bef/image.png

at 2022-03-09 03:56, MS CHAN. said: 在表格中，已經輸入數量

at 2022-03-09 03:56, MS CHAN. said: 但庫存中沒有數量顯示？

at 2022-03-09 03:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/345d0368d62352e77b7cbd0a9cd2607dac110dfc/image.png

at 2022-03-09 03:59, Support Team said: 看看初始餘額是否可以修改

at 2022-03-09 04:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b678c4703ee67febd7dc5a34f2d0fc56aace4c3b/image.png

at 2022-03-09 04:00, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/622824a8c1cda490fb82f712/v/be154b9d77ae4a4c2bd400f267601f29cb1dc38b/image.png

at 2022-03-09 04:01, MS CHAN. said: 不能修改

at 2022-03-09 04:03, Support Team said: 看看問號，有提示原因

at 2022-03-09 04:08, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/622824a8c1cda490fb82f712/v/b14d75706a1fed239b19f23fa3ff473a1c059b53/image.png

at 2022-03-09 04:08, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/622824a8c1cda490fb82f712/v/a0d3626195f684cf5d34dbeecacf920edb6a29ab/image.png

at 2022-03-09 04:08, MS CHAN. said: 但我在公司設置中，設置凍結日期是今年3月1日

at 2022-03-09 04:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eb1aafbc819d5454b08e7ff0f9961ed89754e2a0/image.png

at 2022-03-09 04:27, MS CHAN. said: 改不了

at 2022-03-09 04:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49289d01fd04dbe4932571c8ea402c99e8ac1227/image.png

at 2022-03-09 04:29, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/622824a8c1cda490fb82f712/v/2faee20a9a74a6945eea550f5d69df14ecd142a8/image.png

at 2022-03-09 04:29, MS CHAN. said: 初始日期，改怎樣？

at 2022-03-09 04:30, MS CHAN. said: 改22年3月1日？

at 2022-03-09 04:30, Support Team said: 初始餘額是入什麼日期？

at 2022-03-09 04:30, MS CHAN. said: 22年3月1日

at 2022-03-09 04:31, MS CHAN. said: 現在初始餘額是19年12月31，不讓我改

at 2022-03-09 04:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2afec6748b176359e96554de02052dcb2b3658b8/image.png

at 2022-03-09 04:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2c0bd07cbb3da2da3c0ada26b0e4080b9d5b3566/image.png

at 2022-03-09 04:40, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/622824a8c1cda490fb82f712/v/819d098fd20d29d9ba28ac34c025f70dcc01a08f/image.png

at 2022-03-09 04:41, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/622824a8c1cda490fb82f712/v/418f0fadfd938eb5e0cf6402c6a3b0ee91ab99aa/image.png

at 2022-03-09 04:41, MS CHAN. said: 現在顯示這樣

at 2022-03-09 04:41, Support Team said: 初始餘額是入什麼日期？

at 2022-03-09 04:42, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/622824a8c1cda490fb82f712/v/6cf94e8ecb1366090668431763c23956a2ead1ed/image.png

at 2022-03-09 04:42, MS CHAN. said: 這個嗎？不是我入得，不能改，系統自動生成這個日期

at 2022-03-09 04:43, Support Team said: 要入邊日？

at 2022-03-09 04:44, Support Team said: 初始餘額日期 = 公司資料初始日期前一日

at 2022-03-09 04:53, MS CHAN. said: 我當我22年3月1日開始用你個系統，應該點set?

at 2022-03-09 04:54, Support Team said: 凍結日期set早些

at 2022-03-09 04:55, Support Team said: 初始日期 set 2022-03-01初始餘額入 2022-02-28 的結餘

at 2022-03-09 05:09, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/622824a8c1cda490fb82f712/v/753070a69f9cb61c45ece5cb195a9b069d065e30/image.png

at 2022-03-09 05:09, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/622824a8c1cda490fb82f712/v/545c6d982a533c31520a05a5aa16c5144288f989/image.png

at 2022-03-09 05:09, MS CHAN. said: 我現在就是這樣

at 2022-03-09 05:09, Support Team said: 凍結日期set早些

at 2022-03-09 05:10, MS CHAN. said: 有了，唔該曬

2022-03-09-Chat transcript on hk1.coweasy.com started on Wedn-0117.json

at 2022-03-09 07:51, mr.ho. said: 在那裹開零售收據？

at 2022-03-09 07:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/98284387895fd94711176e18c52f449db71ef1af/image.png

2022-03-09-Chat transcript on hk1.coweasy.com started on Wedn-0118.json

at 2022-03-09 08:07, mr.ho. said: 在那裏找到pos頁面

at 2022-03-09 08:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f06be1bce4b09eb236ade32ef0df6a6d7ca687e/image.png

2022-03-09-Chat transcript on hk1.coweasy.com started on Wedn-0119.json

at 2022-03-09 07:52, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62285758c1cda490fbe99487/v/8b37901e6308d4d3dbfda83608158fbc4388f3df/image.png

at 2022-03-09 07:53, MS CHAN. said: 在輸入客戶資料，或者打發票過程仲，是否能夠輸入，該客人是由哪位SALES跟進？

at 2022-03-09 07:54, Support Team said: 輸入發票過程中可入客戶資料

at 2022-03-09 07:54, MS CHAN. said: 無法輸入sales資料？

at 2022-03-09 07:55, Support Team said: 需訂購升級模組才可設置客戶或發票的銷售員資料

at 2022-03-09 07:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fb24b56ebf0eb91f626f947ac6eeab01f0e2f411/image.png

at 2022-03-09 07:57, MS CHAN. said: 我並不需要自動計算佣金。我只需要月結時，可以看到，邊位sales，開左咩單、

at 2022-03-09 07:57, MS CHAN. said: 呢個簡單功能都沒有？

at 2022-03-09 07:57, Support Team said: 需訂購升級模組才有

at 2022-03-09 07:57, MS CHAN. said: ......

at 2022-03-09 08:03, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62285758c1cda490fbe99487/v/86de8e5dd7c86e74b7c4eb84fb30d16263b05c25/image.png

at 2022-03-09 08:03, MS CHAN. said: 產品的單位轉換，不會根基每個產品自動轉換？需要記住每個產品，然後自行選擇？

at 2022-03-09 08:04, Support Team said: 是的

at 2022-03-09 08:10, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62285758c1cda490fbe99487/v/9ada212db12ff2fca2320d6beb2aa70d75d55221/image.png

at 2022-03-09 08:10, MS CHAN. said: 有輸入了幾張發票，但列表了又顯示不出來？

at 2022-03-09 08:10, Support Team said: 什麼日期

at 2022-03-09 08:10, Support Team said: 按搜尋

at 2022-03-09 08:11, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62285758c1cda490fbe99487/v/a3a3b8faa93cd4d0f043f3f5763191ca60e61f57/image.png

at 2022-03-09 08:11, MS CHAN. said: 這張已經保存了

at 2022-03-09 08:12, Support Team said: 按搜尋

at 2022-03-09 08:14, MS CHAN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62285758c1cda490fbe99487/v/9cae22acdf3e978b796e3065216c0cfe62479006/image.png

at 2022-03-09 08:14, MS CHAN. said: 採購價格是這裡輸入嗎？

at 2022-03-09 08:19, Support Team said: 是的

at 2022-03-09 08:19, Support Team said: 輸入採購訂單/採購入貨可再改

2022-03-09-Chat transcript on hk1.coweasy.com started on Wedn-0120.json

at 2022-03-09 08:38, Marco. said: Invoice : 如果不是當天送貨, 怎set delivery date ?

at 2022-03-09 08:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f2faddf612965d226270342d821b6642e9ddb92/image.png

at 2022-03-09 08:39, Marco. said: Invoice 預設 Invoice date 和 delivery date 相同.. 怎修改

at 2022-03-09 08:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/892d0130db05064cd769691c693c3657b35f1223/image.png

at 2022-03-09 08:43, Marco. said: 英夊版本冇delivery date 果欄..

at 2022-03-09 08:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/03d3f3c10fd0e9910a63f9be0a3059f39cc6ad65/image.png

at 2022-03-09 08:47, Marco. said: 明白, thank you.

at 2022-03-09 08:52, Marco. said: 我又发現invoice冇左个column "Description", 怎加回?

at 2022-03-09 08:52, Support Team said: select column

at 2022-03-09 08:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2a2809fa37d5d4d414925667dcecad8238dc3976/image.png

at 2022-03-09 08:54, Marco. said: 有呢栏, 有输入, 但save 後preview冇左..

at 2022-03-09 08:55, Support Team said: pdf?

at 2022-03-09 08:56, Marco. said: 是

at 2022-03-09 08:56, Support Team said: FAQ:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-03-09 08:59, Support Team said: 修改樣式參考FAQ

at 2022-03-09 08:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/955c04b05e1a819e9de60521fb0a8bb9d766dcfa/image.png

at 2022-03-09 08:59, Support Team said: 在 dictionary 加欄位

at 2022-03-09 09:08, Marco. said: 哦, 要改自訂格式对吗..

at 2022-03-09 09:08, Support Team said: 是的

2022-03-10-Chat transcript on hk1.coweasy.com started on Thur-0123.json

at 2022-03-10 06:41, Ida Choi. said: 請問客戶資料, 插入資料= 匯入客戶資料嗎?

at 2022-03-10 06:42, Support Team said: 是的

2022-03-10-Chat transcript on hk1.coweasy.com started on Thur-0124.json

at 2022-03-10 07:54, Jacob Tam. said: 如我需要查看產品的銷售的表現, 包括成本價及銷售價, 如選用企業雲方案(批發), 請問有否這方面的報表可以看到?還是要加錢升級才有?

at 2022-03-10 07:55, Support Team said: 可查看銷售報表

at 2022-03-10 07:55, Support Team said: 銷售依客戶/依庫存報表

at 2022-03-10 07:59, Jacob Tam. said: thanks, 我再睇睇

2022-03-10-Chat transcript on hk1.coweasy.com started on Thur-0125.json

at 2022-03-10 07:51, Ida Choi. said: 請問是否不同牌子的產品, 都要獨立開庫存?

at 2022-03-10 07:54, Support Team said: 是的，但不需要重新再輸入新的產品，只需要複制另一個產品，然後再揀其他牌子便可以建立了

at 2022-03-10 07:56, Ida Choi. said: 即是同款產品, 不用牌子, 就要開獨立庫存, 正確?

at 2022-03-10 08:00, Support Team said: 一般不同牌子相似/相同的產品都是當做不同產品處理，CowEasy不支持單一產品多個牌子

at 2022-03-10 08:01, Support Team said: 如要當作同一個產品，只可當作是同一個牌子

2022-03-10-Chat transcript on www.coweasy.com started on Thur-0121.json

at 2022-03-10 04:28, Tommy. said: 我在庫存輸入10件產品, 但在哪裏可以輸入機身編號 (sn number)

at 2022-03-10 04:29, Support Team said: 採購入貨/發票出貨可入序號

at 2022-03-10 04:30, Tommy. said: 即是必須通過採購才能輸入機身編號?

at 2022-03-10 04:31, Support Team said: 是的

at 2022-03-10 04:31, Tommy. said: 但我在採購單輸入機身編號, 開銷售單的時候, 該產品沒有顯示機身編號, 不能選擇

at 2022-03-10 04:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2058a1b7ec8a64c0547d5d9811110aec574a16ce/image.png

at 2022-03-10 04:34, Tommy. said: 是的, 但是"銷售單"的SN沒有顯示機身編號

at 2022-03-10 04:35, Tommy. said: 但我已經在採購單輸入該產品的SN

at 2022-03-10 04:35, Support Team said: 採購/銷售都是用戶輸入序號

at 2022-03-10 04:36, Tommy. said: 在哪裏可以按機身編號去查閱產品的進出情況

at 2022-03-10 04:37, Tommy. said: 機身編號SN進出報表

at 2022-03-10 04:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bbe94a1ac08adc98456c6f2eec036a5007d00980/chrome_XsBWrCioZU.png

at 2022-03-10 04:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8f595508d3d2c6ff874523d7bb307734c0d1bdec/chrome_nT7IKeEt1c.png

at 2022-03-10 04:43, Tommy. said: ok let me check thansk

at 2022-03-10 04:43, Tommy. said: 如果想查閱所有產品的進出記錄應該查閱那個報表比較合適

at 2022-03-10 04:44, Support Team said: 庫存流量報表

2022-03-10-Chat transcript on www.coweasy.com started on Thur-0122.json

at 2022-03-10 06:55, Tommy. said: 請問可以在銷售單上加上業務員名稱嗎

at 2022-03-10 06:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/659fd928a045b7a85f17e10d57e5f4265d46dc36/image.png

at 2022-03-10 06:59, Support Team said: 訂購佣金升級模組才可使用銷售員

2022-03-10-Chat transcript on www.coweasy.com started on Thur-0126.json

at 2022-03-10 08:04, Tommy. said: commission 收費多少

at 2022-03-10 08:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a149522ca118a76405d46518bb17e2d25332ac03/image.png

at 2022-03-10 08:06, Tommy. said: 一件什麼意思?

at 2022-03-10 08:08, Support Team said: 一個模組

at 2022-03-10 08:09, Tommy. said: 太明白, 我是會計師事務所, 開了20個用戶, 其中一個客戶(一個戶口)需要這個功能

at 2022-03-10 08:11, Support Team said: 升級模組暫時只提供給中小企賬戶使用CPA 用戶如需用到升級模組，需個別賬戶訂購

at 2022-03-10 08:12, Tommy. said: 個別賬戶訂購 , 36個月,125 , 是每月收費嗎?

at 2022-03-10 08:14, Support Team said: 一次付費 36*125，之後會安排後臺為該賬戶開通36個月的升級模組

at 2022-03-10 08:20, Tommy. said: 升級之後, 我會記錄每張銷售發票的業務員資料嗎

at 2022-03-10 08:21, Tommy. said: 升級之後, 系統記錄/ 查閱每張銷售發票的業務員嗎

at 2022-03-10 08:21, Support Team said: 是的，每張發票有一個欄位可選銷售員

at 2022-03-10 08:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac54a660cde666dc619bf789b219c371166f7188/image.png

at 2022-03-10 08:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1aa3e099ced9b38c0c24d8c7e9b3e423aa97740a/image.png

2022-03-14-Chat transcript on hk1.coweasy.com started on Mond-0127.json

at 2022-03-14 05:08, Ida Choi. said: 請問庫存, 不周牌子不同產品, 是否可放同一庫存?

at 2022-03-14 05:10, Support Team said: 這樣庫存數量或報表會亂，我們不建議這樣做

at 2022-03-14 05:11, Support Team said: 如只用來出單，不需庫存數量或查看報表，也可這樣做

at 2022-03-14 05:13, Ida Choi. said: 即是如果要看庫存數量, 就要獨立開, 我理解對嗎?

at 2022-03-14 05:19, Support Team said: 是的

2022-03-16-Chat transcript on hk1.coweasy.com started on Wedn-0131.json

at 2022-03-16 05:18, V1645076450556464 said: 你好，從美元賬戶划款到港元賬戶，這個怎麼在系統賬上提現？

at 2022-03-16 05:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/36498041fda25ef731f6874a2575f1dea27cbdf5/image.png

at 2022-03-16 05:23, Support Team said: 會計人員輸入

at 2022-03-16 06:09, V1645076450556464 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62316cc3114a630e10c00d37/v/56d2836ef9edce8b77cf1b704e17e868b6c9eb70/image.png

at 2022-03-16 06:10, V1645076450556464 said: 是這麼操作，但是儲存不了

at 2022-03-16 06:32, Support Team said: 同一張單要相同傳票編號

2022-03-16-Chat transcript on hk1.coweasy.com started on Wedn-0132.json

at 2022-03-16 06:41, DAISY KO. said: HI 我用網上登入,

at 2022-03-16 06:42, DAISY KO. said: 是否有可用DOWNLOAN APPS登入

at 2022-03-16 06:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ce9b7f75551a07e55166fb4fa530aef8702d55f9/image.png

at 2022-03-16 06:42, Support Team said: 主頁這裡

at 2022-03-16 06:50, DAISY KO. said: download 唔到

at 2022-03-16 06:52, Support Team said: 我們試過沒有問題，是什麼原因?

at 2022-03-16 06:53, DAISY KO. said: 找不到 download 的位置

at 2022-03-16 06:53, Support Team said:
https://play.google.com/store/apps/details?id=com.coweasy&utm_source=HomePage&pcampaignid=pcampaignidMKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1

at 2022-03-16 06:53, Support Team said:
https://itunes.apple.com/app/apple-store/id1499079609?mt=8

at 2022-03-16 07:16, DAISY KO. said: HSBC BANK S/A-

at 2022-03-16 07:16, DAISY KO. said: MULTI CURRENCY?

at 2022-03-16 07:16, Support Team said: 科目和貨幣沒有直接關聯是在輸入單據時選擇不同貨幣

2022-03-16-Chat transcript on hk1.coweasy.com started on Wedn-0133.json

at 2022-03-16 07:49, DAISY KO. said: 我本有會計科目表, 可直接匯入嗎?

at 2022-03-16 07:50, Support Team said: 可以

at 2022-03-16 07:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac4b054411f7405a7ed62a0d93b1d7ea8fe7b728/image.png

at 2022-03-16 07:51, Support Team said: 空白模板清空科目表，再匯入

2022-03-16-Chat transcript on hk1.coweasy.com started on Wedn-0134.json

at 2022-03-16 07:22, V1645076450556464 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62319014114a630e1046ce1a/v/976648365abf1e250ec7de7953f36bc7f21f69c5/image.png

at 2022-03-16 07:22, V1645076450556464 said: 你好，按你說的方法做了，但是儲存不了

at 2022-03-16 07:22, Support Team said: 同一張單要相同傳票編號

at 2022-03-16 07:28, V1645076450556464 said: 可以了，謝謝

2022-03-16-Chat transcript on www.coweasy.com started on Wedn-0129.json

at 2022-03-16 04:38, Co Sec 1. said: 我想係度隔一行,可以點做?

at 2022-03-16 04:38, Co Sec 1. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/623164bd114a630e103a3e90/v/fd2d1291132c321294c9b32558d62b93722a4c0f/image.png

at 2022-03-16 04:40, Support Team said: 這幾行是怎樣輸入

at 2022-03-16 04:41, Co Sec 1. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/623164bd114a630e103a3e90/v/aed103fe3ecc06fd509d297ad0cd8f5f5fcedc27/image.png

at 2022-03-16 04:44, Co Sec 1. said: 我知點整了

2022-03-16-Chat transcript on www.coweasy.com started on Wedn-0130.json

at 2022-03-16 04:47, DAISY KO. said: bank - 是否是multi currency

at 2022-03-16 04:49, Support Team said: 科目和貨幣沒有直接關聯

at 2022-03-16 04:49, Support Team said: 是在輸入單據時選擇不同貨幣

at 2022-03-16 04:50, DAISY KO. said: 我要入B/F有美元及港幣

at 2022-03-16 04:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/53810f3865866cb417c2ae94a2a00ab5238940cf/image.png

2022-03-17-Chat transcript on hk1.coweasy.com started on Thur-0137.json

at 2022-03-17 04:10, Lilian. said: 請問可以幫我看看 bank statement 當中有一條 $44856，應該入RENT/ELECTRICITY 2個ACC。但如果我分開2個ENTRY 個數出唔返$44856對唔到BANK STATEMENT，咁點處理？

at 2022-03-17 04:10, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6232b2ec114a630e10ce15dc/v/6e3e4f1939d9c99552a099cbbab417d1320ca2ec/Screenshot_2022-03-17_at_11.26.05.png

at 2022-03-17 04:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a32e994b296d768c691acd4341a97f076a29b3e4/image.png

at 2022-03-17 04:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fca5277e56b1f4a915034f460b99a8300a0cdc1f/image.png

at 2022-03-17 04:13, Support Team said: 按加號，用同一個傳票編號

2022-03-17-Chat transcript on hk1.coweasy.com started on Thur-0139.json

at 2022-03-17 08:43, Raymond Chan. said: 我想問下呢d code有無教程點樣用？

at 2022-03-17 08:43, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6232f218114a630e1006cfa6/v/8e9b79ba97d843d367d27119da640b71734aa95f/image.png

at 2022-03-17 08:54, Support Team said: 這裡我們沒有教程

at 2022-03-17 08:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/914267bff95312a4511bdcee574ab16069aac728/image.png

at 2022-03-17 08:55, Support Team said:
https://www.stimulsoft.com/en/documentation/online/user-manual/

at 2022-03-17 08:55, Support Team said: 請參考 Designer 的 manual

at 2022-03-17 08:56, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6232f218114a630e1006cfa6/v/ab178259fc537e5c59dea069d5faaafd2e981575/image.png

at 2022-03-17 08:56, Raymond Chan. said: 呢個tax expense 我需要移動到profit before tax 下面，但係唔知點可以做到。。。

at 2022-03-17 08:59, Support Team said: 試試在 Financial Statements 頁面 -> Ordering -> P&L Items Order 教次序

at 2022-03-17 09:01, Raymond Chan. said: 掂啊！thx！

2022-03-17-Chat transcript on www.coweasy.com started on Thur-0136.json

at 2022-03-17 03:55, Annie . said: 我想問問庫存流量報表的

at 2022-03-17 03:55, Annie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6232b10d114a630e10aaeb56/v/07a6cf0ae01fee55ec06dcea5549a6ea65458067/image.png

at 2022-03-17 03:56, Annie . said: 係唔係一定要先Purchase 左再開sales 先會顯示到扣數量呢?

at 2022-03-17 03:57, Annie . said: 因為我咁岩呢個item 係20/01/2021 賣出左1件

at 2022-03-17 03:57, Annie . said: 但係呢度就見唔到有扣數既情況

at 2022-03-17 04:00, Support Team said: 銷售的輸入截圖給我們看看

at 2022-03-17 04:00, Annie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6232b10d114a630e10aaeb56/v/ab1bc1704a31fa17137f6d37461bf3ee4d1fb11a/image.png

at 2022-03-17 04:01, Annie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6232b10d114a630e10aaeb56/v/2f4e819a2fae819243b96959b9669550b7b8164c/image.png

at 2022-03-17 04:01, Support Team said: 上面流量報表是貨倉1？

at 2022-03-17 04:02, Annie . said: 我只有1個貨倉

at 2022-03-17 04:02, Support Team said: 看看發票的出貨日期

at 2022-03-17 04:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/657c0f57bebc6191c3c76ac62afc1424bedc49a4/image.png

at 2022-03-17 04:04, Annie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6232b10d114a630e10aaeb56/v/d5c8e8fa0c6b366c1f27fc85fabe3098778157f7/image.png

at 2022-03-17 04:05, Annie . said: 佢係跟出貨日期扣數?

at 2022-03-17 04:06, Support Team said: 是的

at 2022-03-17 04:07, Annie . said: 咁我想請教一下, 咁岩呢張單, 040 呢個item 要做退貨, 但因為31/3/2021 已完成審計, 個sales 唔可以做退貨處理, 咁我應該要點做會比較好?

at 2022-03-17 04:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4a3052f02622101ec0be76e59e938e966e8e4fb2/image.png

at 2022-03-17 04:07, Support Team said: 這裡做退貨

at 2022-03-17 04:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/174b8f4ba62c05813612fef476b513474b9fb0f4/image.png

at 2022-03-17 04:09, Annie . said: 因為要張單, 係31/3/2021之前俾錢, 同埋完成aduit ,

at 2022-03-17 04:09, Annie . said: 我唔可以係收款個張單度做退貨

at 2022-03-17 04:10, Support Team said: 什麼時候退貨?

at 2022-03-17 04:10, Annie . said: 31/5 先退錢

at 2022-03-17 04:10, Annie . said: 所以2/6 應該係無出到貨

at 2022-03-17 04:18, Annie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6232b10d114a630e10aaeb56/v/5430058a65378828168d3458e7daf4ad319cc9c7/image.png

at 2022-03-17 04:18, Annie . said: 想問收款戶口可唔可以改呢? 我改唔到

at 2022-03-17 04:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c9806e31a6fc582308c8abeb445ee1eda7b081ca/image.png

at 2022-03-17 04:19, Support Team said: 預設是扣 AR，可在其他發票付款扣

at 2022-03-17 04:20, Annie . said: 即係我都要係新增先得?

at 2022-03-17 04:20, Support Team said: 退款，收取入負數，退款的bank也入負數

at 2022-03-17 04:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/523de59433ea5fe432cea22fea41fba07571adfd/image.png

at 2022-03-17 04:22, Annie . said: 好, 謝謝你

2022-03-18-Chat transcript on hk1.coweasy.com started on Frid-0140.json

at 2022-03-18 07:39, Ida Choi. said: 你好, 庫存一箱2400 包,

at 2022-03-18 07:40, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62343398114a630e10a3728c/v/2ae2147bf5d490a8027b2fafa995ec3f28a8d5d1/image.png

at 2022-03-18 07:40, Ida Choi. said: 這樣輸入正確嗎

at 2022-03-18 07:40, Ida Choi. said: 買入一箱, 分拆出售

at 2022-03-18 07:41, Support Team said: 是的

at 2022-03-18 07:41, Ida Choi. said: 庫存資料不正確 -49.9375

at 2022-03-18 07:42, Ida Choi. said: 為何不顯示 2400 ?

at 2022-03-18 07:42, Support Team said: 怎樣輸入

at 2022-03-18 07:42, Support Team said: 採購/發票

at 2022-03-18 07:50, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62343398114a630e10a3728c/v/b1bfd69d115af737524e7d370b13c5885db07ea0/image.png

at 2022-03-18 07:51, Support Team said: 單位的 CTN 是不是上面截圖的 CTN_2400BAGS

at 2022-03-18 07:51, Ida Choi. said: 不是

at 2022-03-18 07:52, Ida Choi. said: 要一致, 是嗎?

at 2022-03-18 07:52, Support Team said: 是的

at 2022-03-18 07:53, Support Team said: 另外也看看 CTN_2400BAGS 的設置是不是對應 2400 Bags

at 2022-03-18 07:54, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62343398114a630e10a3728c/v/213ed4bae1a9c7899aef2b454e8bf364b306d584/image.png

at 2022-03-18 07:55, Support Team said: BAG 的單位是 1 Bag = 1PCS 就沒有問題

at 2022-03-18 08:00, Ida Choi. said: 單位比率: 2400.00 正確嗎

at 2022-03-18 08:00, Support Team said: 是的

at 2022-03-18 08:03, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62343398114a630e10a3728c/v/c6fd55130b72d14e561af8117700d0e1fbeb2bfb/image.png

at 2022-03-18 08:03, Ida Choi. said: 銷售單這樣輸入正確嗎?

at 2022-03-18 08:04, Support Team said: 是賣50包？

at 2022-03-18 08:04, Ida Choi. said: 是, 1 箱 2400 包中賣 50 包

at 2022-03-18 08:05, Support Team said: 是這樣入

at 2022-03-18 08:06, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62343398114a630e10a3728c/v/4fae3b39d737bf22df8cd0ef1e1e403bc4ae1918/image.png

at 2022-03-18 08:06, Ida Choi. said: 庫存數量不正確

at 2022-03-18 08:07, Support Team said: 看看庫存流量報表

at 2022-03-18 08:07, Support Team said: 只看這個產品

at 2022-03-18 08:11, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62343398114a630e10a3728c/v/5764911d6f9fa6f548643fa9ac2ce946c191b7cc/image.png

at 2022-03-18 08:11, Ida Choi. said: no data

at 2022-03-18 08:12, Support Team said: 是這個日期？

at 2022-03-18 08:13, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62343398114a630e10a3728c/v/ceab30eaf575272da30a4936b88560ba372ffba0/image.png

at 2022-03-18 08:14, Support Team said: 看看 BAGS 的單位

at 2022-03-18 08:15, Support Team said: 這個BAG 是 1包 = 16 PCS

at 2022-03-18 08:15, Ida Choi. said: 去查銷售單嗎

at 2022-03-18 08:16, Support Team said: 庫存 -> 單位

at 2022-03-18 08:17, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62343398114a630e10a3728c/v/b0a784f1aa30cb6a4d30ab48759fe809c72f7ea4/image.png

at 2022-03-18 08:18, Support Team said: 基礎單位

at 2022-03-18 08:19, Ida Choi. said: 空白的, 我沒填

at 2022-03-18 08:21, Ida Choi. said: 包裝單位已填, 要再填基礎單位嗎?

at 2022-03-18 08:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/181098cf34806f4d05a8af06408515b45fd5a47b/image.png

at 2022-03-18 08:21, Support Team said: 基礎單位 -> 記錄 -> 找到這個 BAGS將ID 改為 BAG_16

at 2022-03-18 08:24, Support Team said: 再看看記錄有沒有單位是 1BAG = 1PCS，如沒有就新增，再將庫存預設單位改為這個單位，不用 1BAG=16PCS

at 2022-03-18 08:25, Support Team said: 發票也將單位改為這個單位

2022-03-18-Chat transcript on www.coweasy.com started on Frid-0141.json

at 2022-03-18 09:00, V1646810425587298 said: hello 我想問下，用coweasy仲要唔要搵人audit?

at 2022-03-18 09:02, Support Team said: 要CowEasy 只是一個工具給用戶出單/記賬Audit 一定要給執業會計師做

2022-03-21-Chat transcript on hk1.coweasy.com started on Mond-0142.json

at 2022-03-21 04:07, Vincent Cheng. said: Hi I am trying to import a purchase details to the system. Is there any standard template for inputing?

at 2022-03-21 04:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28433d0e6c5760789091f9754730d61622f65953/image.png

2022-03-21-Chat transcript on hk1.coweasy.com started on Mond-0143.json

at 2022-03-21 06:33, Raymond Chan. said: Hi, statement of change in equity, 系note preview的時候retain 顯示正確的

at 2022-03-21 06:33, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62381b8d114a630e102d9745/v/1112c420521599471e4257a680bc6ac691df75f6/image.png

at 2022-03-21 06:34, Raymond Chan. said: 但係去到report preview的時候，retain又顯示不正確呢？

at 2022-03-21 06:34, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62381b8d114a630e102d9745/v/098cd79525ddcd189c34b6fd6a998115234db2d3/image.png

at 2022-03-21 06:34, Support Team said: note 按了儲存？

at 2022-03-21 06:39, Raymond Chan. said: 是的

2022-03-21-Chat transcript on hk1.coweasy.com started on Mond-0144.json

at 2022-03-21 08:36, Jacob Tam. said: 我叫飛仔,想請問一下, 批發零售/POS 銷售可以揀選售貨員的嗎?

at 2022-03-21 08:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bcf60045179231134940bb176a0bac6dd7157fb3/image.png

at 2022-03-21 08:37, Support Team said: 需要佣金模組才可選銷售員

at 2022-03-21 08:39, Jacob Tam. said: thank you Tracy

2022-03-22-Chat transcript on hk1.coweasy.com started on Tues-0146.json

at 2022-03-22 08:15, Raymond Chan. said: 我每次從一間公司dulplicate audit report去另外一間公司的時候，唔知點解report裡面的note都會變左空白的？

at 2022-03-22 08:18, Support Team said: 是note list還是note 的內容

at 2022-03-22 08:19, Raymond Chan. said: note的內容

at 2022-03-22 08:20, Support Team said: 是不同公司?

at 2022-03-22 08:20, Raymond Chan. said: 對的，不同公司之間duplicate

at 2022-03-22 08:24, Support Team said: 不同公司，文字類的應該可以複製，但其他的有科目的未能複製

at 2022-03-22 08:26, Raymond Chan. said: 呢幾個note，我昨天duplicate左一間，今日duplicate另外一間，都係空白內容

at 2022-03-22 08:26, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62398559114a630e1099302e/v/11997918620e84449fad13e47026db2f417e1247/image.png

at 2022-03-22 08:31, Raymond Chan. said: 謝謝你

2022-03-22-Chat transcript on hk1.coweasy.com started on Tues-0147.json

at 2022-03-22 09:28, DAISY KO. said: 我想問下，如果想開拓網上銷售平台，如何可以連結coweasy

at 2022-03-22 09:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b963943580b1014e5890915843660e3100121a71/image.png

at 2022-03-22 09:30, Support Team said: 暫時只有這3間可匯入excel

2022-03-22-Chat transcript on www.coweasy.com started on Tues-0145.json

at 2022-03-22 02:23, V1647915602219802 said: 你好我來自澳門的想了解麵包小食店的記賬軟件

at 2022-03-22 02:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/65a636c5e6bb20f1a8e49388ffcdd901b24bab09/trial.png

at 2022-03-22 02:25, Support Team said: 可註冊免費試用30天

2022-03-23-Chat transcript on hk1.coweasy.com started on Wedn-0148.json

at 2022-03-23 06:47, Annie Lam. said: 如何製作invoice?

at 2022-03-23 06:48, Support Team said: 【初創雲】主要提供非會計人士入數使用，由銀行月結單自動產生財務報表【小企雲】擁有【初創雲】所有功能外，也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄等等【企業雲】擁有【初創雲】+【小企雲】所有功能外，也提供庫存管理、零售模組、和項目分析功能等等

at 2022-03-23 06:48, Support Team said: 初創雲只供用戶輸入會計

at 2022-03-23 06:50, Annie Lam. said: 我在匯豐的月結單只有PDF, 如何可下載成你們需要的格式以匯入呢?

at 2022-03-23 06:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f7c26f9f762ce556f092e29b0cf9ed5a0d49b87f/image.png

at 2022-03-23 06:51, Support Team said: 匯豐請跟頁面的步驟下載csv

2022-03-24-Chat transcript on hk1.coweasy.com started on Thur-0149.json

at 2022-03-24 04:09, Raymond. said: 請問點解我個panel 無sales module 的？

at 2022-03-24 04:10, Raymond. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/623beecd114a630e1004c098/v/94f430d0eb0d080931102ca279b56a0f5d6e8087/image.png

at 2022-03-24 04:11, Raymond. said: 公司名係Key Will Accountants & Advisors Limited

at 2022-03-24 04:26, Raymond. said: 你好，請問有結果嗎？

at 2022-03-24 04:46, Support Team said: ok 了，請登出再登入試試

2022-03-24-Chat transcript on www.coweasy.com started on Thur-0150.json

at 2022-03-24 06:32, Shiny Health Marketing Limited. said: :one: 可否示範一次怎樣入賬買貨 = Purchase 程序？例如：向一個供應商 3 Jan 2021 買入 400隻貨物 A Lot # 202101001 每隻成本單價 $200 total 貨價 $80,000 ？:two: 既然買了這批貨物 A 如何看到入了庫存即是存貨 stock 或者叫 inventory ？是否要自己另外再入賬入庫存如何入數？那裏看到一個表見到這批數量, 每隻買入價, 會否見到 total $80,000 嗎可否示範给我看看 ? :three: 那麼 5 Jan 2021 銷售出去 = Sales 10 隻貨物 A 每隻 $250 請問 Sales 又如何入賬？ :four: 既然賣出咗 10隻那麼庫存又怎樣顯示得番 390 隻單價 $200 淨番 total $78,000:five: 有冇 1 個 stock 表可以見到：買入數量 400隻單價 $200 80,000銷售數量 10隻單價 $250 2,500庫存數量 390隻單價 $200 78,000:six: 在損益表如何見到Sales $2,500Cost of Goods SoldOpen Stock 0Add : Purchase $80,000Less : Closing Stock (78,000) ($2,000)Gross Profit 毛利 500:seven: 在資產負債表如何見到流動資產庫存 Closing Stock 剩餘貨物 $78,000 :eight: 譬如上年 = 年末 31 Dec 2020 已完結已經審計完畢如何做 back up 是否 export 出去 excel 自己 save 咗 keep 住這個 excel 而已？還是仲有另一方法記錄住。:nine: 咁請問如何做 close 31 Dec 2020 year end 好等另開始新一年？注意：因為我上年未入完數, 可否示範一下如何做唔好真係按掣。:pray::keycap_ten: 完成咗 close year end 上年的賺蝕會帶落去下年的。:one::one: 如果未做 close year end 截一截數, 請問 coweasy 仲可唔可以繼續入賬嗎？例如即是第 1 年是 31 Dec 2020 未close year end第 2 年是 31 Dec 2021 亦未 close year end咁第 3 年是 31 Dec 2022 仲可唔可以繼續入到數架？第 4 年是 31 Dec 2023 仲可唔可以繼續入到數架？:one::two: 如果第二時轉年結為 31 March 2024 咁點做架？譬如啫！:one::three: 個會計總賬明細瑩光幕顯示太多 column 即是 1 棟棟有冇得 delete 幾棟數字只淨番 3 棟： Debit 借棟 Credit 貸棟 Balance 結餘棟當然日期、voucher Number、內容棟…仍在啦。:one::four: 轉換客戶將不會自動更新庫存折扣，請檢查！即係咩事？:one::five:係咪一定要入採購單，庫存數量見唔到！:one::six:之前入咗嘅資料，如果想改係咪只可以删除佢，重新入過？

at 2022-03-24 06:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0dae4d3cd8a9a6ecd36f09efe6d8736a09b77b50/chrome_JOOCg9QZoo.png

at 2022-03-24 06:40, Support Team said: 採購

at 2022-03-24 06:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aba6146ada525799cb9cebec60155d6f7982f8f0/chrome_LPW58eUgEe.png

at 2022-03-24 06:40, Support Team said: 庫存報表

at 2022-03-24 06:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8179cf3e0187ca1225b442870c137c88695085a0/chrome_YZOqphdBJz.png

at 2022-03-24 06:41, Support Team said: 庫存的 balance sheet 和 P&L item, 參考庫存滾存

at 2022-03-24 06:41, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2022-03-24 06:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1f41e1fc1ee9df0e5a5718550066a2f0735500a/image.png

at 2022-03-24 06:44, Support Team said: 銷售

at 2022-03-24 06:44, Support Team said: 4 一樣是查看庫存報表

at 2022-03-24 06:45, Support Team said: 5 庫存流量報表

at 2022-03-24 06:46, Support Team said: 6 參考庫存滾存
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

at 2022-03-24 06:46, Support Team said: 7 same as 6

at 2022-03-24 06:46, Support Team said: 8 匯出單據或報表出excel

at 2022-03-24 06:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1f3e03ac1ff90c88650388aede0e25d3ec249c94/-43-59-公司設定.png

at 2022-03-24 06:51, Support Team said: 9 年結無需做Posting，核數之後只需輸入調整在公司資料設置凍結日期，可以防止修改/刪除此日期前的單據

at 2022-03-24 06:52, Support Team said: 10 所以數據都會累計落去, P&L 每年年結自動賺取 retained

at 2022-03-24 06:53, Support Team said: 11 可以輸入任何時間的單據

at 2022-03-24 06:53, Support Team said: 12 公司資料 - 年結日期

at 2022-03-24 06:54, Support Team said: 13 只可匯出 excel 用戶自行修改

at 2022-03-24 06:56, Support Team said: 14 選客戶再選庫存會自動出折扣/單價等資料，選庫存再選客戶不會，用戶需再輸入

at 2022-03-24 06:57, Support Team said: 15 只入銷售庫存會負數

at 2022-03-24 06:57, Support Team said: 16 查看單據可修改

at 2022-03-24 06:59, Shiny Health Marketing Limited. said: 我哋嘅對話，係咪logout之後就會無晒?

at 2022-03-24 07:00, Shiny Health Marketing Limited. said: 15)即係兩樣都要入?

at 2022-03-24 07:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fffc54f6ff0e0fd2015c3d46d2d520b0d00c4b37/image.png

at 2022-03-24 07:02, Support Team said: 結束後會自動電郵對話記錄

at 2022-03-24 07:03, Support Team said: 15 按實際輸入，報表跟採購銷售加減數量

at 2022-03-24 07:04, Shiny Health Marketing Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/623c0e61114a630e106fb253/v/28d93023aa6a5d76c12b885c43d789c58b9d1b1d/Screenshot_2022-03-24_at_3.03.40_PM.png

at 2022-03-24 07:05, Support Team said: 已收款不可修改

at 2022-03-24 07:18, Shiny Health Marketing Limited. said: 請問幾時先會收到email?

at 2022-03-24 07:19, Support Team said: 按結束對話後

2022-03-24-Chat transcript on www.coweasy.com started on Thur-0151.json

at 2022-03-24 07:04, Cherie Ng. said: 我想入loan 的資料

at 2022-03-24 07:04, Cherie Ng. said: 你們回覆是入"流動負債"

at 2022-03-24 07:04, Cherie Ng. said: 那銀行科目應該選什麽呢?

at 2022-03-24 07:05, Cherie Ng. said: 好似開唔到個表是"流動負債啊

at 2022-03-24 07:06, Cherie Ng. said: Ｈｅｌｌｏ

at 2022-03-24 07:06, Support Team said: 科目表科目選流動負債

at 2022-03-24 07:07, Support Team said: 非流動負債/流動負債

at 2022-03-24 07:08, Cherie Ng. said: 左上脜的:選擇銀行或現金科目, 選不到流動負債.....

at 2022-03-24 07:08, Support Team said: 借方負債貸方銀行

at 2022-03-24 07:08, Cherie Ng. said: 在那裡輸入, 都是銀行月姞單嗎?

at 2022-03-24 07:09, Support Team said: 選擇銀行或現金科目, 這裡選銀行借款轉去該銀行

at 2022-03-24 07:10, Cherie Ng. said: 沒有得選流動負債啊

at 2022-03-24 07:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/67db9c9989ab0da8ee92f04513f1f360516f2d37/image.png

at 2022-03-24 07:12, Support Team said: 銀行貸款的科目性質是非流動負債/流動負債

at 2022-03-24 07:12, Cherie Ng. said: 即是只需在還款的資料上填好就可以, 對嗎?

at 2022-03-24 07:12, Cherie Ng. said: 不用另外再開, 對嗎?

at 2022-03-24 07:13, Support Team said: 3637這條是借款，入數3638的2條是還款，出數

at 2022-03-24 07:18, Support Team said: 借款還款都是經同一個銀行可以在同一張裡輸入, 經不同銀行就要分開日期跟實際輸入, 借款還款如跨幾年，可同一張入也可分開入，按用戶方便的方式就可以

at 2022-03-24 07:19, Cherie Ng. said: 好的，入一次就可以，ｔｈａｎｋｓ

at 2022-03-24 07:20, Cherie Ng. said: 仲有係, 還款裡包括本金和利息, 是否要拆開兩條入?

at 2022-03-24 07:21, Support Team said: 同一個傳票編號，分開兩條入

at 2022-03-24 07:24, Cherie Ng. said: 可以用同一個傳票編號碼? 自己修改嗎?

at 2022-03-24 07:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6aa65c336980ad453f69900241de70201bf42dfd/image.png

at 2022-03-24 08:31, Cherie Ng. said: 如果housing 租金, 最後一個月是扣按金的,

at 2022-03-24 08:31, Cherie Ng. said: 應該點入?

at 2022-03-24 08:32, Support Team said: 付按金是那個科目

at 2022-03-24 08:37, Cherie Ng. said: ｒａｎｔ

at 2022-03-24 08:37, Cherie Ng. said: rent

at 2022-03-24 08:39, Support Team said: 按金一開始支付的按金，是什麼時候，付了去哪個科目？

at 2022-03-24 08:43, Cherie Ng. said: 在2019 年的

at 2022-03-24 08:43, Cherie Ng. said: 我沒有入到,

at 2022-03-24 08:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/743d2f01cdeb1f7f8c25ebb76304c35f6ea7535d/image.png

at 2022-03-24 08:46, Support Team said: 支付按金

at 2022-03-24 08:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3639a8a1717b8c76d91fc7a06552be4032f852fd/image.png

at 2022-03-24 08:47, Support Team said: 租金在按金扣

at 2022-03-24 08:47, Cherie Ng. said: 因為扣除按金, 銀行月姞單沒有這修數

at 2022-03-24 08:47, Cherie Ng. said: 哦, 在銀行裡開一個:預付按金嗎?

at 2022-03-24 08:48, Cherie Ng. said: 看到了，董事戶口

at 2022-03-24 08:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/099672d94254ea8af9dc0d9320ce67e4451e1f3b/image.png

at 2022-03-24 08:48, Support Team said: 預付按金: 流動資產

at 2022-03-24 08:48, Cherie Ng. said: 就開一欄就OＫ？

at 2022-03-24 08:49, Support Team said: 支付按金和扣按金，各1條記錄

at 2022-03-24 08:50, Cherie Ng. said: 都是在董事戶口, 一個表是支付按金, 一個表是按金, 各填一條記錄,

at 2022-03-24 08:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6fde94d7a4337c05c6afca1009363ee6e8661ab4/image.png

at 2022-03-24 08:52, Support Team said: 如果2條都在董事入，要這樣

at 2022-03-24 09:04, Cherie Ng. said: 說我們付按金的日期是早過我們開始入這個的日期

at 2022-03-24 09:05, Cherie Ng. said: 早過公司頁開始的日期

at 2022-03-24 09:07, Support Team said: 那樣只入扣按金，但要確認現在扣按金的科目和最早支付按金的一樣

at 2022-03-24 09:08, Cherie Ng. said: 最早, 是3 個月, 現在是扣一個月

at 2022-03-24 09:10, Support Team said: 你要檢查以往會計的記錄，看看支付按金是哪個科目

at 2022-03-24 09:11, Cherie Ng. said: 哇, 我唔識睇喎

at 2022-03-24 09:11, Cherie Ng. said: 你們是幫我公司入過舊記錄的, 我應該在哪裡睇?

at 2022-03-24 09:12, Support Team said: 你是指入opening？

at 2022-03-24 09:12, Cherie Ng. said: 是的

at 2022-03-24 09:13, Support Team said: 入 opening 只會向你們拿 TB 之類的報表，不會有詳細記錄

at 2022-03-24 09:13, Cherie Ng. said: ＯＨ，咁我應該睇邊度呢?

at 2022-03-24 09:17, Support Team said: 要查找你們公司之前年份的傳票記錄

at 2022-03-24 09:23, Cherie Ng. said: 找到之後應該怎樣?

at 2022-03-24 09:24, Support Team said: 看看借方是哪個科目

at 2022-03-24 09:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b5b1a834d3261eebb4c4d1d858a5bcb7adeb3fbe/image.png

at 2022-03-24 09:24, Cherie Ng. said: 如果他們入租金, 就同樣入租金, 對嗎?

at 2022-03-24 09:24, Support Team said: 如果是預付按金就可以跟截圖入

at 2022-03-24 09:25, Cherie Ng. said: 好的，謝謝，

at 2022-03-24 09:25, Cherie Ng. said: 我先找找看，

at 2022-03-24 09:25, Support Team said: 如果是其他科目。例如預付支出，就將預付按金換做那個科目

2022-03-25-Chat transcript on hk1.coweasy.com started on Frid-0152.json

at 2022-03-25 04:03, V1648029489587143 said: 你好請問一個平台最多可以有多少個用戶使用？

at 2022-03-25 04:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3f8f7e263eb1f2b83ab3d3d3858acdae10b7f03e/image.png

at 2022-03-25 04:05, Support Team said: 1個 admin可訂購附加用戶

2022-03-25-Chat transcript on hk1.coweasy.com started on Frid-0153.json

at 2022-03-25 05:13, V1648029489587143 said: 你好請問一個平台可以分享多少個用戶使用？

at 2022-03-25 05:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bcfbe8b72f9d03bee5f0f6db99594e5c62c01aba/image.png

at 2022-03-25 05:13, Support Team said: 1個 admin可訂購附加用戶

2022-03-25-Chat transcript on hk1.coweasy.com started on Frid-0155.json

at 2022-03-25 08:53, Regina Tam. said: I have a question about export and import file

at 2022-03-25 08:54, Regina Tam. said: When I import file for inventory, there are no figures

at 2022-03-25 08:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0f0d8deb2324c632a82781462f2d1fb671f47680/image.png

at 2022-03-25 08:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/67989b17c5f1bcf25049ac06e35f13b1723939e7/image.png

at 2022-03-25 08:59, Regina Tam. said: yes, it is ok

at 2022-03-25 08:59, Support Team said: 請查看匯入進度/結果

at 2022-03-25 09:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9d1baa52f40e8b98b5ce5782bdb135c94aa3c565/image.png

at 2022-03-25 09:00, Regina Tam. said: when i open the file, there is no figures

at 2022-03-25 09:00, Support Team said: 匯入結果是成功？

at 2022-03-25 09:01, Regina Tam. said: yes

at 2022-03-25 09:02, Support Team said: 匯入結果和庫存記錄都截圖給我們看看

at 2022-03-25 09:03, Regina Tam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/623d7ec2114a630e1055e55d/v/77f0b82b0196c1ca20d7aba79050a9796ce4c4bb/sample.docx

at 2022-03-25 09:04, Support Team said: 匯入結果

at 2022-03-25 09:04, Support Team said: 和庫存記錄

at 2022-03-25 09:05, Regina Tam. said: yes

at 2022-03-25 09:05, Regina Tam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/623d7ec2114a630e1055e55d/v/865172616802cb44c613443e6f692cd2c6483f5b/sample_1.docx

at 2022-03-25 09:06, Regina Tam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/623d7ec2114a630e1055e55d/v/3cd795143b04761aa898a31ee061a35a1f42632e/CowEasy-Inventory.xls

at 2022-03-25 09:07, Regina Tam. said: I am supposed to upload the inventory file with figures

at 2022-03-25 09:07, Regina Tam. said: this is upload file

2022-03-25-Chat transcript on www.coweasy.com started on Frid-0154.json

at 2022-03-25 07:17, Shiny Health Marketing Limited. said: 是的, 請問如果有些貨品送贈予客戶沒收錢的, 但我有開單作為記錄, 例如送贈 5隻那麼應怎樣入賬及庫存又怎樣入數, 例如作為推廣費用

at 2022-03-25 07:17, Support Team said: 單價 0

at 2022-03-25 07:18, Support Team said: 直接入發票單價 0

at 2022-03-25 07:18, Shiny Health Marketing Limited. said: 咁如何入支出推廣費 ?

at 2022-03-25 07:19, Support Team said: 會計輸入，Debit 推廣費，Credit 銷售成本

at 2022-03-25 07:21, Shiny Health Marketing Limited. said: 即是要用另一 voucher 做番 Debit Credit ?

at 2022-03-25 07:21, Support Team said: 是的

at 2022-03-25 07:22, Shiny Health Marketing Limited. said: 哦明白

at 2022-03-25 07:28, Shiny Health Marketing Limited. said: 之前說過如我每月都要埋數, 那麼每個月都要做庫存轉去損益表及資產負債表 ? 如果 31 Jan 2021 做了一次發覺入錯數令到庫存數字唔啱咁點算

at 2022-03-25 07:28, Support Team said: 在會計輸入記錄查找，可刪除再做或直接修改金額

at 2022-03-25 07:31, Shiny Health Marketing Limited. said: 即是我可以每月做呢個動作都得的是嗎 ?

at 2022-03-25 07:31, Support Team said: 是的

at 2022-03-25 07:31, Support Team said: 每月月末或每年年末

at 2022-03-25 07:33, Shiny Health Marketing Limited. said: 始終都要做到才知怎樣, 暫問到止先, 再有再聯絡您謝謝

2022-03-28-Chat transcript on hk1.coweasy.com started on Mond-0156.json

at 2022-03-28 02:45, Raymond Chan. said: 你好，請問如何可以下載上傳了的journal supporting呢？

at 2022-03-28 02:45, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62412114114a630e10eb9d02/v/ea112129fba5d4ef3a567ab04a253ea688de4718/image.png

at 2022-03-28 02:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fcf1a8e10905d9abed89757fd4b12bebb1885998/image.png

at 2022-03-28 02:49, Raymond Chan. said: 唔得，一按果個地方就彈出窗口叫我上傳附件

at 2022-03-28 02:49, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62412114114a630e10eb9d02/v/0455d77f1009647383c3ea3b4e5b25876e0b2423/image.png

2022-03-28-Chat transcript on hk1.coweasy.com started on Mond-0157.json

at 2022-03-28 03:26, Raymond Chan. said: 你好，請問剛才問的journal下載附件問題有消息嗎？

at 2022-03-28 03:26, Raymond Chan. said: 急需要下載一份附件給客戶呢，謝謝

at 2022-03-28 03:33, Support Team said: 刷新頁面試試

at 2022-03-28 03:33, Support Team said: 已加上下載button

at 2022-03-28 03:34, Raymond Chan. said: 都係叫我upload新附件

at 2022-03-28 03:34, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62412a7c114a630e1099a951/v/b20407ebc41ee547fcfd5c77ce66eac821ad2bbe/image.png

at 2022-03-28 03:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/02e72c113657d20019b388c1886861a068d7a53f/image.png

at 2022-03-28 03:35, Raymond Chan. said: sorry，見到了，是這個按鈕對吧

at 2022-03-28 03:35, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62412a7c114a630e1099a951/v/d128f48b27de66d312348b4f57bca7190c26c4b1/image.png

at 2022-03-28 03:35, Raymond Chan. said: 謝謝你

2022-03-28-Chat transcript on hk1.coweasy.com started on Mond-0158.json

at 2022-03-28 04:18, john chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62413219114a630e1027c36a/v/ee93315d590be5d524cd9baa335040c5ae36eead/image.png

at 2022-03-28 04:21, john chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62413219114a630e1027c36a/v/5e2957a04234dfcbc2a090510f19f13d021048cc/WhatsApp_Image_2022-03-28_at_12.17.08_PM.jpeg

at 2022-03-28 04:22, john chan. said: 請問為什麼這個灰字顯示有問題

at 2022-03-28 04:28, Support Team said: 預設字體是這樣顯示

at 2022-03-28 04:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a394381fada29fce06be4a5cb67501a98cfd8786/image.png

at 2022-03-28 04:29, Support Team said: 如需不同顯示，可改其他中文字體

at 2022-03-28 04:31, john chan. said: 可幫修改為第2款字體嗎？

at 2022-03-28 04:31, john chan. said: 是你幫處理了嗎？

at 2022-03-28 04:31, john chan. said: 我現在看是正常了

at 2022-03-28 04:32, Support Team said: 修改樣式可參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-03-28 04:32, john chan. said: 謝謝你

at 2022-03-28 04:33, Support Team said: 我們沒有修改，也沒有權限改用戶資料/模板，請問問是不是你們同事修改了

at 2022-03-28 04:35, john chan. said: 好的我問問 thx

2022-03-28-Chat transcript on www.coweasy.com started on Mond-0159.json

at 2022-03-28 08:58, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624177f8114a630e1032b0f3/v/cb75d9ef23bfcf964efc232ddd766061366382e8/1648457902(1).png

at 2022-03-28 08:59, iris wang. said: 汇丰银行csv 汇入，导出的时候需要分币种吗？

at 2022-03-28 09:00, iris wang. said: 银行导出数据的时候，需要分账户分别导出文件再汇入吗？比如HKD CA .USD SA ，需要分开导出2个csv吗？

at 2022-03-28 09:00, Support Team said: 要分開

at 2022-03-28 09:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3f26b2d0a5bc88c725ed03e3bb1f06f9663f0445/image.png

at 2022-03-28 09:02, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/624177f8114a630e1032b0f3/v/1b2bb13d7a5e5a92cc6584c4f28d7311a76acfb0/CSV-ICE-20210328-20220328.txt

at 2022-03-28 09:02, iris wang. said: 我瘦瘦这个文件是不是不符合要求？

at 2022-03-28 09:02, iris wang. said: 手上

at 2022-03-28 09:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4bdc53fb68c4db1e90b87be5c786234c3cd926a/image.png

at 2022-03-28 09:06, Support Team said: 欄位應該不同試試跟這個步驟下載csv

2022-03-29-Chat transcript on www.coweasy.com started on Tues-0160.json

at 2022-03-29 02:25, iris wang. said: [錯誤] Txn_record2022-03-29T01_48_50.csvField at index '1' does not exist. You can ignore missing fields by setting MissingFieldFound to null. IReader state: ColumnCount: 0 CurrentIndex: 1 HeaderRecord: ["Date Account Transaction details CCY Amount"] IParser state: ByteCount: 0 CharCount: 162 Row: 2 RawRow: 2 Count: 1 RawRecord: 10-Mar-22 053-367306-838 Business Integrated HKD Current FROM INTL CAN ENDS - GOLD/EXCHANGE CREDIT HKD 78045.79

at 2022-03-29 02:26, iris wang. said: 你好，这个csv导入显示错误？

at 2022-03-29 02:26, Support Team said: 格式不對

at 2022-03-29 02:27, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/62426cd9114a630e10e96c2b/v/5b3e3ba7063e47e5eb1c939a7db9bfebf024105a/Txn_record2022-03-29T01_48_50.csv

at 2022-03-29 02:27, iris wang. said: 已经按照操作导出了

at 2022-03-29 02:28, Support Team said: 銀行匯出的 csv （Comma-separated values）應該都是用逗號隔開的

at 2022-03-29 02:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/101236f98cfc212b191ee5c7c0695efcae5b458d/image.png

at 2022-03-29 02:28, Support Team said: 你這個file 是用tab 隔開的

at 2022-03-29 02:29, iris wang. said: 有无正确的模板？

at 2022-03-29 02:30, iris wang. said: 客户导出来的就是这样的

at 2022-03-29 02:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/926d591380d7a19612717c621988a7f5cde2a5b8/image.png

at 2022-03-29 02:33, Support Team said: 應該是這樣的

at 2022-03-29 02:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6806be1d8ae7de32fe57e3ddcefc257e4df7e812/image.png

at 2022-03-29 02:35, Support Team said: 用notepad打開，每一欄都是用 , 隔開的

at 2022-03-29 02:42, iris wang. said: 但是我叫客户按照操作导出的

at 2022-03-29 02:43, iris wang. said: 我还是不明白需要怎么导出来

at 2022-03-29 02:43, iris wang. said: 她导出的步骤哪里有问题？

at 2022-03-29 02:50, Support Team said: 不清楚你的客戶怎樣匯出，你或者叫他再次匯出

at 2022-03-29 02:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/26754437ead912bf4809f06228408a3483319382/chrome_eqEsnKI5ZM.png

at 2022-03-29 02:50, Support Team said: 或者你人手複製到月結單輸入的excel來匯入

2022-03-29-Chat transcript on www.coweasy.com started on Tues-0161.json

at 2022-03-29 07:29, Cherie Ng. said: 我入採購的銀碼是新年度的入貨單總額, 還是要加上上一個年度餘下的貨的金額呢?

at 2022-03-29 07:31, Support Team said: 是指採購入貨，不是銷售成本？

at 2022-03-29 07:31, Cherie Ng. said: 不明白怎樣分這兩樣

at 2022-03-29 07:32, Cherie Ng. said: Cost of Sales 是年度總入貨單的金額, 對嗎?

at 2022-03-29 07:32, Support Team said: 不是

at 2022-03-29 07:32, Cherie Ng. said: 應該是怎樣呢?

at 2022-03-29 07:35, Support Team said: 1. 銷售數量：銷售了幾多件產品，2. 平均單價：（上年度結餘 + 今年採購）的平均單價3. 銷售成本：1. 銷售數量 X 2. 平均單價

at 2022-03-29 07:37, Cherie Ng. said: 是計全年總共賣咗的貨的總成本金額?

at 2022-03-29 07:37, Support Team said: 是的

at 2022-03-29 07:38, Cherie Ng. said: 然後第二行, 庫存的金額也一樣就可以了嗎?

at 2022-03-29 07:40, Support Team said: 借方銷售成本貸方庫存2 邊的金額一樣

at 2022-03-29 08:21, Cherie Ng. said: 如果今年有退貨, 是負數可以嗎?

at 2022-03-29 08:22, Support Team said: 調轉借方貸方

at 2022-03-29 08:22, Cherie Ng. said: 兩項對調, 要有減號嗎?

at 2022-03-29 08:23, Support Team said: 只對調，不要負號

at 2022-03-29 08:24, Cherie Ng. said: 產品鎖售, 除了這個還有什麽表要入嗎?

at 2022-03-29 08:27, Support Team said: 你指什麼？銷售通常要入這2樣：借方銀行/現金貸方收入，和借方銷售成本貸方庫存

at 2022-03-29 08:28, Cherie Ng. said: 銀行月結單和這個表就完成了, 對嗎?

at 2022-03-29 08:29, Cherie Ng. said: 我怕還有遺留, 再問問

at 2022-03-29 08:31, Support Team said: 銷售一般只有這些

at 2022-03-29 08:31, Cherie Ng. said: OKOK, thanks

at 2022-03-29 08:36, Cherie Ng. said: 另外想問: 客人預購的package 未用完的, 要怎樣入呢?

at 2022-03-29 08:38, Support Team said: 是客戶付款入按金，之後每次賣貨直接扣按金，這種方式？

at 2022-03-29 08:55, Cherie Ng. said: YES

at 2022-03-29 08:57, Support Team said: 客戶付款入按金借方銀行/現金，貸方客戶按金賣貨直接扣按金借方客戶按金，貸方收入

at 2022-03-29 08:57, Support Team said: 有按金未扣完，無需用處理，會帶落去下年繼續扣

at 2022-03-29 08:58, Cherie Ng. said: 是只需入未完成的package就可以了吧...

at 2022-03-29 08:58, Support Team said: 不是

at 2022-03-29 08:59, Support Team said: 只輸入客戶付款入按金，和賣貨扣按金，這2種記錄

at 2022-03-29 08:59, Cherie Ng. said: 要所有都要入?

at 2022-03-29 08:59, Support Team said: 是的

at 2022-03-29 08:59, Cherie Ng. said: :tired_face:

at 2022-03-29 09:02, Cherie Ng. said: 有其他方法嗎?

at 2022-03-29 09:02, Cherie Ng. said: 太大工程了

at 2022-03-29 09:03, Support Team said: 這些都要入的，收按金跟銀行月結單/收據輸入，扣按金跟發票輸入

at 2022-03-29 09:04, Cherie Ng. said: 太難啊

2022-03-30-Chat transcript on hk1.coweasy.com started on Wedn-0162.json

at 2022-03-30 03:49, Gabe Lee. said: hello 我係一間新成立既公司，但仍未正式開業，想整個開業前支出既表睇下，可以做到嗎?

at 2022-03-30 03:50, Support Team said: 輸入單據就可以查看財務報表

at 2022-03-30 04:06, Gabe Lee. said: 銀行月結單輸入?

at 2022-03-30 04:07, Support Team said: 任何頁面輸入都可以

at 2022-03-30 04:07, Gabe Lee. said: 即係唔會搞亂?

at 2022-03-30 04:08, Support Team said: 是這間公司的輸入就輸入

at 2022-03-30 04:08, Gabe Lee. said: 我要匯入?

at 2022-03-30 04:08, Support Team said: excel 匯入或者直接在頁面輸入都可以

at 2022-03-30 04:16, Gabe Lee. said: 新公司係咪可以ignore初始餘額?

at 2022-03-30 04:16, Support Team said: 是的

at 2022-03-30 04:18, Gabe Lee. said: 科目係咪指支出左既名?

at 2022-03-30 04:18, Gabe Lee. said: 可以自行edit?

at 2022-03-30 04:21, Support Team said: 支出是科目的一部分，不是所以科目都是支出

at 2022-03-30 04:22, Support Team said: 在科目表可以新增/修改/刪除科目

at 2022-03-30 04:30, Gabe Lee. said: 我想一開始輸入我既本金可以點做

at 2022-03-30 04:37, Support Team said: 你意思是公司的股本？

at 2022-03-30 04:38, Support Team said: 還是借貸的本金？

at 2022-03-30 04:41, Gabe Lee. said: 借貸的本金

at 2022-03-30 04:42, Gabe Lee. said: 科目個度輸入既數目係咪只係會減

at 2022-03-30 04:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae4ad3a8b98606ddc94060e3c154617160ca11d1/image.png

at 2022-03-30 04:46, Support Team said: 可在銀行月結單輸入這裏：借款本金：V202103637，金額輸入入數之後的還款：V202103638 輸入2條，金額輸入出數銀行貸款的科目性質是非流動負債/流動負債

at 2022-03-30 04:48, Gabe Lee. said: 啲術語好複雜...

at 2022-03-30 04:49, Gabe Lee. said: 但總次我要mark數用銀行月結單輸入/ 員工代付/ 會計人員都可以?

at 2022-03-30 04:50, Gabe Lee. said: 定頭先講既mark借貸一定要用銀行月結單輸入呢個

at 2022-03-30 04:51, Support Team said: 其實其他方式也可以，不過係用銀行月結單比較直接，容易輸入

at 2022-03-30 04:51, Support Team said: 銀行月結單輸入會計人員都可以，只是入數的方式有不同，都是可以入到會計帳

at 2022-03-30 04:52, Support Team said: 作為體驗的第一步，你可預約一個時間，讓我們支援專員透過遙距遠程模式，免費提供一個詳細的操作示範給你CowEasy 預約平台：
https://coweasy.com/Cloud/Demo.aspx

at 2022-03-30 04:52, Support Team said: 董事/員工代夫代收輸入和銀行輸入一樣，是可選的科目不同

at 2022-03-30 04:52, Gabe Lee. said: 好啦我再研究下

2022-03-31-Chat transcript on hk1.coweasy.com started on Thur-0164.json

at 2022-03-31 07:11, Eddie Chow. said: 想問可以在那裡修改及設計inv, dn po等等

at 2022-03-31 07:11, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-03-31 07:18, Eddie Chow. said: 按了修改模式的編輯鍵但沒有反應

at 2022-03-31 07:18, Support Team said: 需至少入一張單做預覽

at 2022-03-31 07:19, Eddie Chow. said: 即是要先做一張單才可修改? 修改後可否取消該發票?

at 2022-03-31 07:20, Eddie Chow. said: 另外送貨單及轉貨單都可以修改嗎?

at 2022-03-31 07:20, Support Team said: 可修改/刪除

at 2022-03-31 07:20, Support Team said: 可以

at 2022-03-31 07:20, Eddie Chow. said: 在那裡收改?

at 2022-03-31 07:21, Support Team said: 在記錄查找後可查看/修改/刪除

2022-03-31-Chat transcript on hk1.coweasy.com started on Thur-0165.json

at 2022-03-31 08:31, matrixmiji.fin@gmail.com. said: 請問點樣print chart of account

at 2022-03-31 08:31, Support Team said: 科目表沒有列印功能，用戶可匯出 excel

at 2022-03-31 08:39, matrixmiji.fin@gmail.com. said: 點樣匯出

at 2022-03-31 08:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d81bb8a032804a58bd3e8c8ab7a21322432fb31/image.png

at 2022-03-31 08:48, matrixmiji.fin@gmail.com. said: 明白,謝謝!

at 2022-03-31 09:10, matrixmiji.fin@gmail.com. said: 想問可否入1月份數

at 2022-03-31 09:11, Support Team said: 可以

at 2022-03-31 09:21, matrixmiji.fin@gmail.com. said: 似冇租金支出

at 2022-03-31 09:22, Support Team said: 沒有的科目可自行新增

2022-04-01-Chat transcript on hk1.coweasy.com started on Frid-0167.json

at 2022-04-01 04:59, Fian. said: 我要小企雲

at 2022-04-01 05:02, Support Team said: 用戶可用新電郵再註冊30天試用或者電郵到 support@coweasy.com，要求升級，試用期內可免費升級，已訂購可補差價升級

2022-04-01-Chat transcript on hk1.coweasy.com started on Frid-0168.json

at 2022-04-01 06:53, DAISY KO. said: HI 今天是否可以清空31/3前入資料

at 2022-04-01 06:53, DAISY KO. said: 不包括客戶及產品資料

at 2022-04-01 06:53, Support Team said: 訂購後，如需清空試用資料，請電郵至 support@coweasy.com 註明帳戶登入電郵，與你確認後會清空帳戶所有資料，包括所有基礎數據和單據

at 2022-04-01 06:54, Support Team said: 清空資料只可清空所以，不可清空部分

2022-04-01-Chat transcript on hk1.coweasy.com started on Frid-0170.json

at 2022-04-01 06:50, makoto@top-page.com.hk. said: may I know what could I do when the cheques are ready.we tried to insert the data

at 2022-04-01 06:50, makoto@top-page.com.hk. said: but the data can't be showed

at 2022-04-01 06:50, makoto@top-page.com.hk. said: we tried to do it on "payment"

at 2022-04-01 06:51, Support Team said: 列印 PDF？

at 2022-04-01 06:51, makoto@top-page.com.hk. said: and data is gone when we check on the report

at 2022-04-01 06:51, makoto@top-page.com.hk. said: what does it mean?

at 2022-04-01 06:51, makoto@top-page.com.hk. said: it showed if I print it out?

at 2022-04-01 06:51, makoto@top-page.com.hk. said: show*

at 2022-04-01 06:51, Support Team said: which report

at 2022-04-01 06:53, makoto@top-page.com.hk. said: because we already put all the data in before we issue the cheque

at 2022-04-01 06:54, makoto@top-page.com.hk. said: so I wanna know how can I transfer all the amount from DR to Cr

at 2022-04-01 06:58, Support Team said: 除了報價單/訂單，所有的單據輸入後都會自動 Debit Credit 入會計帳

at 2022-04-01 06:59, makoto@top-page.com.hk. said: but its only on Dr right now

at 2022-04-01 06:59, makoto@top-page.com.hk. said: so how can I transfer them to Cr now?

at 2022-04-01 06:59, makoto@top-page.com.hk. said: :)

at 2022-04-01 07:00, Support Team said: 系統輸入的所有單據都會有DR CR 兩邊，不會單獨只有單獨的DR

at 2022-04-01 07:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2092531b5a627d55cd116aaf267b6f2d2ee86677/image.png

at 2022-04-01 07:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2971ee80bc07610bbadb3cf9333c383813358c69/image.png

at 2022-04-01 07:03, Support Team said: 儲存後可查看 Voucher

at 2022-04-01 07:05, makoto@top-page.com.hk. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62468f1469e02429d87e38c7/v/9601cb799a277a2f526a644de58e039ff9f84e04/Screenshot_2022-04-01_at_3.04.50_PM.png

at 2022-04-01 07:05, makoto@top-page.com.hk. said: it separated in two column

at 2022-04-01 07:07, Support Team said: 一頁顯示不完會分2頁顯示

at 2022-04-01 07:15, makoto@top-page.com.hk. said: so it won't become in one page ? from DR to CR

at 2022-04-01 07:15, makoto@top-page.com.hk. said: no need to separate

at 2022-04-01 07:18, Support Team said: 這是一頁不夠才會分頁顯示系統所有單據都會自動DrCr，不平的不會儲存

at 2022-04-01 07:24, makoto@top-page.com.hk. said: let me try again then

at 2022-04-01 08:03, makoto@top-page.com.hk. said: can I delete all the data

at 2022-04-01 08:03, makoto@top-page.com.hk. said: and re-enter again?

at 2022-04-01 08:04, Support Team said: 訂購後，如需清空試用資料，請電郵至 support@coweasy.com 註明帳戶登入電郵，與你確認後會清空帳戶所有資料，包括所有基礎數據和單據

2022-04-01-Chat transcript on hk1.coweasy.com started on Frid-0171.json

at 2022-04-01 09:38, DAISY KO. said: 貨第一箱 50包, 基礎單位是否寫 CTN_50

at 2022-04-01 09:38, DAISY KO. said: 包裝單位呢?

at 2022-04-01 09:39, DAISY KO. said: 貨物一箱 50包, 基礎單位是否寫 CTN_50

at 2022-04-01 09:39, Support Team said: 整箱賣，還是會1包包賣

at 2022-04-01 09:40, DAISY KO. said: 兩樣都有

at 2022-04-01 09:41, Support Team said: 庫存設置：基礎單位包包裝 CTN_50單位設置： 1包=PCS 1CTN_50=50包

at 2022-04-01 09:43, DAISY KO. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6246c53669e02429d887a764/v/03926663e6ba53081c35b0c3e98b26df6d0aa6ec/image.png

at 2022-04-01 09:43, Support Team said: 這樣也可以

at 2022-04-01 09:44, Support Team said: 1包要=1PCS

at 2022-04-01 09:44, DAISY KO. said: 那個位置?

at 2022-04-01 09:45, Support Team said: 同樣多單位這裏

at 2022-04-01 09:45, Support Team said: 在記錄查找

at 2022-04-01 09:46, DAISY KO. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6246c53669e02429d887a764/v/ca09f529084ab926954b5a1aa82da30014104f1b/image.png

at 2022-04-01 09:47, Support Team said: 這是箱的單位，包是另一個

at 2022-04-01 09:48, DAISY KO. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6246c53669e02429d887a764/v/d84718d39aa7d7cfdfcc27594c41da8eebf51f53/image.png

at 2022-04-01 09:49, Support Team said: 庫存設置：基礎單位包包裝 CTN_50

at 2022-04-01 09:50, DAISY KO. said: 如果客人只買一包, 是否要另外開一個庫存?

at 2022-04-01 09:50, Support Team said: 不需要

at 2022-04-01 09:50, Support Team said: 數量 1，單位包

at 2022-04-01 09:52, DAISY KO. said: 如果另一包裝是一箱30個, 再另外開基礎單位, 不用獨立開庫存, 對嗎?

at 2022-04-01 09:52, Support Team said: 是的

at 2022-04-01 09:57, DAISY KO. said: 開發票

at 2022-04-01 09:58, DAISY KO. said: 日期旁邊的續期是 reminder 下次客戶訂貨日期嗎

at 2022-04-01 10:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b5806f126b71a0e52dc429b1917fea12abbdc5a4/image.png

at 2022-04-01 10:01, Support Team said: 例子：每 180 天提示，提早 30天顯示提示

2022-04-04-Chat transcript on hk1.coweasy.com started on Mond-0173.json

at 2022-04-04 02:53, matrixmiji.fin@gmail.com. said: 請問點樣增加租金支出

at 2022-04-04 02:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/664b8f7e2c85cb7a2cb6ccbe43a24d9fa4e6bae9/image.png

at 2022-04-04 02:54, Support Team said: 在科目表新增

at 2022-04-04 02:56, matrixmiji.fin@gmail.com. said: GENERAL EXPENSES 64125可嗎

at 2022-04-04 02:57, Support Team said: 編號不重複就可以

at 2022-04-04 03:15, matrixmiji.fin@gmail.com. said: 入BANK LOAC A/C應選21111

at 2022-04-04 03:19, Support Team said: 請問是查詢什麼

2022-04-04-Chat transcript on hk1.coweasy.com started on Mond-0176.json

at 2022-04-04 02:40, DAISY KO. said: 你好! 如何在帳單上可以顯示 1 箱50包

at 2022-04-04 02:43, DAISY KO. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624a595d69e02429d88c3ea3/v/591d7472164932151da49d1e6d991ac14ab13269/image.png

at 2022-04-04 02:44, DAISY KO. said: 正確嗎?

at 2022-04-04 02:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/278ed28fe3d2e143e86f35275742514c0b1ea27a/chrome_KUYBc1ALuo.png

at 2022-04-04 02:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a6a06e7a0f94efddc2507bb6d576dde9d1a01021/chrome_3TEuKYfpU0.png

at 2022-04-04 02:52, DAISY KO. said: 另發票上想顯示折扣單位

at 2022-04-04 02:53, Support Team said: 什麼折扣單位

at 2022-04-04 02:53, DAISY KO. said: 單頜有9折

at 2022-04-04 02:53, DAISY KO. said: 想同時顯示9折

at 2022-04-04 02:54, DAISY KO. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624a595d69e02429d88c3ea3/v/02293247c8b2a163ca902bcdf49a6648b7eede5c/image.png

at 2022-04-04 03:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c19a8cb8f68fd6807fc2ca2a193275c07d4f0fa8/image.png

at 2022-04-04 03:12, Support Team said: 會這樣顯示，如需文字描述，要在規格輸入

at 2022-04-04 03:55, DAISY KO. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624a595d69e02429d88c3ea3/v/0bc06c540b5a09d99582504634dae431958036fa/image.png

at 2022-04-04 03:56, DAISY KO. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624a595d69e02429d88c3ea3/v/939d3e0cff59c4da70eaaadf2d76b649d6a66213/image.png

at 2022-04-04 03:56, DAISY KO. said: 請問那裡出錯? 發票顯示不到包裝單位4 50個一箱

at 2022-04-04 03:57, Support Team said: 顯示什麼

at 2022-04-04 03:58, DAISY KO. said: 自動題示包裝單位 (50 個一箱)

at 2022-04-04 03:58, DAISY KO. said: 發票只出箱數, 沒顯示50個一箱

at 2022-04-04 04:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/69d2820318668143c629e43e780008f0894dc4f1/image.png

at 2022-04-04 04:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b10e2a36ea51b0f44b588a107e21902f0242bf76/image.png

at 2022-04-04 04:04, Support Team said: 這幾欄會顯示這些資料

at 2022-04-04 04:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dd1499662f77d1281d1c5299ff78f94c9a3cf0c0/image.png

at 2022-04-04 04:05, Support Team said: {Inventory.PackedUnit} = {Inventory.PackRate} {Inventory.Unit__Auto_}

at 2022-04-04 04:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0bbf36977af6d5d093c4cfe64dc0bd2b5bf65650/image.png

at 2022-04-04 04:14, DAISY KO. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624a595d69e02429d88c3ea3/v/8a63d6d9aa62bae2a143f2a393d6704d65e5bb6f/image.png

at 2022-04-04 04:14, DAISY KO. said: 包裝單位＝單位ＩＤ嗎?

at 2022-04-04 04:16, Support Team said: 單位/包裝單位，入單時都是選單位ID

at 2022-04-04 04:19, DAISY KO. said: ＝發票顯示單位

at 2022-04-04 04:20, DAISY KO. said: ID = 發票顯示單位??

at 2022-04-04 04:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db3b550fc21dab803e3e211af7cf816a4f33428a/image.png

at 2022-04-04 04:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a505e204affb15d6c93f77d90f7f82f628405815/image.png

2022-04-04-Chat transcript on hk1.coweasy.com started on Mond-0178.json

at 2022-04-04 07:03, Ida Choi. said: 帳單為何不能修改?

at 2022-04-04 07:05, Support Team said: 收款/付款後, 發票/採購/支出不能修改

at 2022-04-04 07:06, Support Team said: 公司資料, 凍結日期或之前的單據也不能修改/刪除

2022-04-04-Chat transcript on hk1.coweasy.com started on Mond-0179.json

at 2022-04-04 07:08, Jacob Tam. said: 你好, 我想在網上訂購企業雲(批發), 請問使用期一項的開始日期能否更改?

at 2022-04-04 07:18, Support Team said: 你需要更改什麼日期？

at 2022-04-04 07:19, Support Team said: 當用戶訂購時段時，我們會在試用期後開始計算

at 2022-04-04 07:20, Jacob Tam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624a979669e02429d88224d7/v/5767ba72c92bc481d6d40e3c46884d7e85fd7291/image.png

at 2022-04-04 07:20, Jacob Tam. said: 即是不能自選日期?

at 2022-04-04 07:21, Jacob Tam. said: 另,請問試用期間的data, 在成功訂講後是否不會帶落去?

at 2022-04-04 07:24, Support Team said: 是緊接試用期後的

at 2022-04-04 07:24, Support Team said: 可以保留或不保留

at 2022-04-04 07:26, Jacob Tam. said: 在訂購過程中是否有地方可選擇不保留?

at 2022-04-04 07:28, Support Team said: 不是的，一般默認保留，如用戶訂購後，可whatsapp我們要求青空一次戶口內所有資料，無問題的

at 2022-04-04 07:37, Jacob Tam. said: 如我以支票付款, 用回剛才訂購時自動生成的invoice no. 便可?

at 2022-04-04 07:38, Jacob Tam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624a979669e02429d88224d7/v/df056ca432d2445e98be0895b0d5c778ab6f87ff/image.png

at 2022-04-04 07:39, Support Team said: 是的

2022-04-04-Chat transcript on hk1.coweasy.com started on Mond-0180.json

at 2022-04-04 07:08, matrixmiji.fin@gmail.com. said: 請問點樣入PＡＹＭＥＮＴ

at 2022-04-04 07:11, matrixmiji.fin@gmail.com. said: 點入ＧＥＮＥＲＡＬ　ＪＯＵＮＡＲＬ

at 2022-04-04 07:16, matrixmiji.fin@gmail.com. said: PＡＹＭＥＮＴ

at 2022-04-04 07:16, Support Team said: 可以在會計模組輸入

at 2022-04-04 07:17, Support Team said: 或者在薪酬或支出模組輸入

at 2022-04-04 07:20, matrixmiji.fin@gmail.com. said: ｄｅｓｃｒｉｐｔｉｏｎ　寫４月份租金對嗎

at 2022-04-04 07:20, Support Team said: 可以

at 2022-04-04 07:21, matrixmiji.fin@gmail.com. said: 跟著點入

at 2022-04-04 07:23, matrixmiji.fin@gmail.com. said: 要先入咗ＶＥＮＤＯＲＥＲ嗎

at 2022-04-04 07:30, matrixmiji.fin@gmail.com. said: 點樣入第一ＰＡＹＭＥＮＴ

at 2022-04-04 07:32, Support Team said: 你是否說採購的付款？

at 2022-04-04 07:32, matrixmiji.fin@gmail.com. said: 入第一張pａｙｍｅｎｔ

at 2022-04-04 07:32, Support Team said: 還是一般支出？

at 2022-04-04 07:32, matrixmiji.fin@gmail.com. said: 對

at 2022-04-04 07:32, matrixmiji.fin@gmail.com. said: 但點入

at 2022-04-04 07:33, Support Team said: 銀行支出？還是員工代付支出？

at 2022-04-04 07:33, matrixmiji.fin@gmail.com. said: ＰＡＹＭＥＮＴ　ＮＯ自訂的嗎

at 2022-04-04 07:34, matrixmiji.fin@gmail.com. said: 銀行支山

at 2022-04-04 07:34, Support Team said: 先輸入支出, 之後另一張入付款

at 2022-04-04 07:36, matrixmiji.fin@gmail.com. said: 即ＣＬＩＣＫ　ＰＡＹＯＬＬ／ＥＸＰＥＮＳＥＳ　後選ｅｘｐｅｎｓｅｓ

at 2022-04-04 07:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/59281757fb5fee8c5ff9e96f5af0223ff6e1e567/image.png

at 2022-04-04 07:39, matrixmiji.fin@gmail.com. said: 己按跟著點入

at 2022-04-04 07:41, matrixmiji.fin@gmail.com. said: 下一部點做

at 2022-04-04 07:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/26950a4ed5decb6a17cff6ea67d8ce20000a0c38/image.png

at 2022-04-04 07:42, Support Team said: 支出

at 2022-04-04 07:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8868ef02ca55a7693977a3da13e0445f277c3570/image.png

at 2022-04-04 07:42, Support Team said: 付款

at 2022-04-04 07:44, matrixmiji.fin@gmail.com. said: ｐａｙｍｅｎｔ　ｎｏ自填的嗎

at 2022-04-04 07:44, Support Team said: 可用系統自訂出的編號, 用戶也可自己改

at 2022-04-04 07:47, matrixmiji.fin@gmail.com. said: 按ｐａｙｍｅｎｔ　Ｄｔａｉｌｓ冇反應

at 2022-04-04 07:48, Support Team said: 按邊度, 請截圖

at 2022-04-04 07:53, matrixmiji.fin@gmail.com. said: 第一格

at 2022-04-04 07:54, Support Team said: 什麼第一格, 請截圖

2022-04-04-Chat transcript on www.coweasy.com started on Mond-0175.json

at 2022-04-04 02:43, Lilian. said: 請問如何係舊有既vouncher加入新的expenses？

at 2022-04-04 02:47, Support Team said: 在記錄查找，可查看/修改/刪除單據

at 2022-04-04 02:48, Lilian. said: Vouchers Summaryrf

at 2022-04-04 02:48, Lilian. said: 嗎

at 2022-04-04 02:49, Support Team said: 記錄

at 2022-04-04 02:49, Support Team said: 在哪個輸入，就在哪個輸入的記錄查找

at 2022-04-04 03:13, Lilian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624a4c7869e02429d8cd7e29/v/b047f9b934ef04f41b09b992f5cb8616ebe742d0/螢幕截圖_2022-04-04_上午11.13.19.png

at 2022-04-04 03:13, Lilian. said: 可唔可以唔del

at 2022-04-04 03:14, Support Team said: 已settled單據不可修改

at 2022-04-04 03:14, Support Team said: 要先刪除settlement才可再次修改

2022-04-04-Chat transcript on www.coweasy.com started on Mond-0181.json

at 2022-04-04 06:32, Shiny Health Marketing Limited. said: 庫存出現咗負數，但係已經收晒錢，想更改返數量係咪要刪除invoice，重新做過?

at 2022-04-04 06:32, Shiny Health Marketing Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624a852c69e02429d8336f79/v/b0328a91b3d0327d6de7a021f1e2f91c21f3ca46/Screenshot_2022-04-04_at_2.28.50_PM.png

at 2022-04-04 06:34, Shiny Health Marketing Limited. said: Lot No.係咪有地方入，而唔係寫係度?

at 2022-04-04 06:34, Support Team said: 但你原意是輸入了錯的數量？還是確實賣了之後再補貨？

at 2022-04-04 06:35, Shiny Health Marketing Limited. said: 之前入錯

at 2022-04-04 06:37, Shiny Health Marketing Limited. said: 現有貨量點解會係0?

at 2022-04-04 06:37, Shiny Health Marketing Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624a852c69e02429d8336f79/v/b39ec650c8fab9cf4e6671219b24758b16810eda/Screenshot_2022-04-04_at_2.36.21_PM.png

at 2022-04-04 06:38, Support Team said: 入錯的直接修改發票數量

at 2022-04-04 06:39, Support Team said: 如已入收款,要先刪除收款, 再改發票

at 2022-04-04 06:42, Shiny Health Marketing Limited. said: 批號係咪有地方入點樣入?

at 2022-04-04 06:43, Shiny Health Marketing Limited. said: 現有貨量點解會係0?

at 2022-04-04 06:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9880afbd8ef1cf83ed18b14b31d5635d59255b51/image.png

at 2022-04-04 06:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4eaf4d4e10b8bebd0d0081402b502041117a6296/image.png

at 2022-04-04 06:45, Support Team said: 庫存量按一下

at 2022-04-04 06:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5d30038916e960686c9f9a1d0229c9954635581/image.png

at 2022-04-04 06:46, Shiny Health Marketing Limited. said: 按咗一下係會更新庫存，儲存後再開返都係0

at 2022-04-04 06:47, Support Team said: 這裡不會自動顯示, 有需要才按

at 2022-04-04 06:52, Shiny Health Marketing Limited. said: 可唔可以設定為自動顯示庫存量，咁就唔使怕入錯批號

at 2022-04-04 06:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4539e7e31c5dfb151795aa06d32b2b88b902ef0e/image.png

at 2022-04-04 06:54, Support Team said: 批號的數量這裡查看

at 2022-04-04 06:55, Shiny Health Marketing Limited. said: 批號係邊度入數字?逾期時間又係咩?

at 2022-04-04 06:55, Support Team said: 採購

at 2022-04-04 06:55, Support Team said: 批號和過期日都是輸入採購時輸入

at 2022-04-04 06:56, Support Team said: 採購會加數, 發票會減數

at 2022-04-04 06:58, Shiny Health Marketing Limited. said: 咁之前嗰啲採購可唔可以加返批號嘅資料?

at 2022-04-04 06:59, Support Team said: 和發票一樣, 可直接修改輸入, 如已輸入付款, 要先刪除付款才可修改

at 2022-04-04 07:01, Shiny Health Marketing Limited. said: 採購訂單同採購單(收貨)有咩分別?

at 2022-04-04 07:02, Shiny Health Marketing Limited. said: 仲有即時採購

at 2022-04-04 07:04, Support Team said: 訂單只訂貨, 不影響會計和庫存數

at 2022-04-04 07:05, Support Team said: 即時要輸入付款, 採購單(收貨)入account payable 之後付款

at 2022-04-04 07:08, Shiny Health Marketing Limited. said: 係唔係只要入採購單（收貨）就得?

at 2022-04-04 07:13, Shiny Health Marketing Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624a852c69e02429d8336f79/v/9fe243931a7655492a7a99fa1334b362e3a764d6/Screenshot_2022-04-04_at_3.11.53_PM.png

at 2022-04-04 07:13, Shiny Health Marketing Limited. said: 採購時批號唔可以入數字?

at 2022-04-04 07:18, Support Team said: 採購單之後，也需要做付款紀錄

at 2022-04-04 07:18, Support Team said: 批號可以是數字

at 2022-04-04 07:28, Shiny Health Marketing Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624a852c69e02429d8336f79/v/c5facd96c9967aab7750a58b641d615b915af129/Screenshot_2022-04-04_at_3.28.11_PM.png

at 2022-04-04 07:29, Shiny Health Marketing Limited. said: 採購單需唔需要入存貨?

at 2022-04-04 07:30, Support Team said: 可以選擇入庫存，或只輸入金額

at 2022-04-04 07:32, Shiny Health Marketing Limited. said: 即係第一行存貨唔需要入?

at 2022-04-04 07:32, Support Team said: 是的

at 2022-04-04 07:33, Support Team said: 第一行沒有金額

at 2022-04-04 07:33, Support Team said: 裡面有沒有庫存資料?

at 2022-04-04 07:34, Support Team said: 首先你需不需要入庫存？

at 2022-04-04 07:35, Shiny Health Marketing Limited. said: 唔係一定要入庫存?

at 2022-04-04 07:36, Support Team said: 入庫存才會有數量, 不入庫存只做會計沒有庫存數

at 2022-04-04 07:37, Shiny Health Marketing Limited. said: 咁我有入庫存

at 2022-04-04 07:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1be5f3de362df87f0fb2981d9956b617b04ab289/image.png

at 2022-04-04 07:39, Support Team said: 入面有沒有庫存

at 2022-04-04 07:40, Shiny Health Marketing Limited. said: 點樣睇返?

at 2022-04-04 07:41, Shiny Health Marketing Limited. said: 應該無

at 2022-04-04 07:43, Support Team said: 那刪除這行

at 2022-04-04 07:43, Support Team said: 刪除第一行

at 2022-04-04 07:43, Support Team said: 只要第2行:

at 2022-04-04 07:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a1e6993614387671902d2ce624f60a74552c23e8/image.png

2022-04-06-Chat transcript on hk1.coweasy.com started on Wedn-0182.json

at 2022-04-06 02:01, matrixmiji.fin@gmail.com. said: 想問payment做法對嗎？

at 2022-04-06 02:03, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624cf41e69e02429d81334c9/v/4221ca9aa390255b5b71e459bf5b018297aa7c6e/20220406_082943.jpg

at 2022-04-06 02:05, matrixmiji.fin@gmail.com. said: 及每次開新payment時都要增加staff or vendor number嗎

at 2022-04-06 02:05, matrixmiji.fin@gmail.com. said: 麻煩Tracy幫手睇睇 thx

at 2022-04-06 02:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bbc5b605ccac7aeb6c3106286e5cb9eea10d3b6f/image.png

at 2022-04-06 02:06, Support Team said: 先選員工/支出

at 2022-04-06 02:10, matrixmiji.fin@gmail.com. said: 即我的租金支出payment做錯咗,對嗎？

at 2022-04-06 02:11, Support Team said: 是

at 2022-04-06 02:11, Support Team said: 請查看截圖，紅色3個部分都要入

at 2022-04-06 02:12, matrixmiji.fin@gmail.com. said: 即此payment做錯了

at 2022-04-06 02:12, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624cf41e69e02429d81334c9/v/b5b69a83dd31843a28c68b2e9e5748f11ebe1373/image.png

at 2022-04-06 02:13, matrixmiji.fin@gmail.com. said: 因見唔到記錄

at 2022-04-06 02:13, Support Team said: 要先選員工/支出

at 2022-04-06 02:13, matrixmiji.fin@gmail.com. said: 如果重新入過可以嗎？

2022-04-06-Chat transcript on hk1.coweasy.com started on Wedn-0183.json

at 2022-04-06 07:28, DAISY KO. said: 己匯入的資料, 在那裡?

at 2022-04-06 07:29, Support Team said: 在哪裏匯入，就在哪個記錄查看

at 2022-04-06 07:29, DAISY KO. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/624d39b569e02429d8720008/v/e327c52da6a09e95e4fe188dddfbd97b0614be67/CHART_OF_ACCOUNTS.xls

at 2022-04-06 07:32, DAISY KO. said: 客人已付款，

at 2022-04-06 07:33, DAISY KO. said: 在那裡扣帳

at 2022-04-06 07:33, Support Team said: 收款

at 2022-04-06 07:33, DAISY KO. said: 是

at 2022-04-06 07:34, Support Team said: 收款在收款輸入

2022-04-07-Chat transcript on hk1.coweasy.com started on Thur-0187.json

at 2022-04-07 06:35, Noven Ho. said: 可否直接開收據

at 2022-04-07 06:35, Noven Ho. said: 我不需要發票

at 2022-04-07 06:35, Support Team said: 不可以，要先開發票，再收款出收據

at 2022-04-07 06:36, Noven Ho. said: 直接銷售不是很麻煩

at 2022-04-07 06:37, Support Team said: 系統有 POS 模組

at 2022-04-07 06:37, Noven Ho. said: 你有即時採購為什麼沒有即時銷售

at 2022-04-07 06:37, Support Team said: 請在升級模組查看POS模組

at 2022-04-07 06:47, Noven Ho. said: 我不需要POS功能

at 2022-04-07 06:47, Noven Ho. said: 但要project功能才用企業雲

at 2022-04-07 06:48, Support Team said: 這樣一定要發票-》收款這樣的流程輸入

at 2022-04-07 06:51, Noven Ho. said: 必須再升級才有這個功能?

at 2022-04-07 06:51, Support Team said: 是的

at 2022-04-07 06:52, Support Team said: 或者註冊時選 POS，這樣會沒有報價單/發票/收款

2022-04-07-Chat transcript on hk1.coweasy.com started on Thur-0189.json

at 2022-04-07 08:37, john chan. said: 您好

at 2022-04-07 08:37, john chan. said: 幫忙看下這個會計人員輸入，怎麼會不平，沒找到問題

at 2022-04-07 08:37, john chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624e66f869e02429d84b6180/v/fd6a390bf60df4c75ab2a48529ccc82d0f96abdf/image.png

at 2022-04-07 08:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/31752c14a4be85a5b6e167458cc82c90a35c5334/image.png

at 2022-04-07 08:44, Support Team said: 我們試了可以儲存

at 2022-04-07 08:45, Support Team said: 試試再輸入一次匯率直接輸入4個小數位，不要輸入多過4個

at 2022-04-07 08:51, john chan. said: 謝謝，可以了，匯率我輸了5位小數位

2022-04-07-Chat transcript on www.coweasy.com started on Thur-0185.json

at 2022-04-07 03:34, Tommy. said: 發票選用格式四, 唔夠位會落下一頁, 但係呢個格式第一及第二頁內容一模一樣, 應該如何處理?

at 2022-04-07 03:36, Support Team said: 是怎樣一模一樣，請截圖除了 header footer 會一樣，中間內容應該是不同的

at 2022-04-07 03:36, Tommy. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/624e5b5f69e02429d89c1a37/v/2ddbec2d574f878490ed998a17fe8f6b7ab0a148/INV_637849281722046529.pdf

at 2022-04-07 03:43, Tommy. said: 請問知道原因嗎?

at 2022-04-07 03:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5730ba4b7bc3aa2c04ff7739694ea9b9ebbe4753/image.png

at 2022-04-07 03:45, Support Team said: databand print on all page，這項試試不tick

at 2022-04-07 03:46, Support Team said: 這樣中間內容應該不會重複出現

at 2022-04-07 03:46, Tommy. said: let me try

at 2022-04-07 03:49, Tommy. said: 已經set咗print all pages

at 2022-04-07 03:49, Tommy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624e5b5f69e02429d89c1a37/v/1ccd6193ab8f800c018f92b2eecaa7702e64a862/螢幕截圖_2022-04-07_上午11.48.52.png

at 2022-04-07 03:49, Support Team said: 試試不tick

at 2022-04-07 03:50, Tommy. said: ok la

2022-04-07-Chat transcript on www.coweasy.com started on Thur-0188.json

at 2022-04-07 06:57, Shiny Health Marketing Limited. said: 收客人$2700，實際收唔足，因為要扣銀行手續費，我係咪要係收款戶口嗰欄加多一項係銀行手續費?

at 2022-04-07 06:57, Shiny Health Marketing Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624e85e069e02429d84ac7a1/v/a689bea6df55b07e0acb4e2b1fbe4809957e4eb9/Screenshot_2022-04-07_at_2.54.52_PM.png

at 2022-04-07 06:57, Support Team said: 是的

at 2022-04-07 07:22, Shiny Health Marketing Limited. said: 點解刪除唔到?

at 2022-04-07 07:22, Shiny Health Marketing Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624e85e069e02429d84ac7a1/v/62fbdc4c27f28f4f5a944422fda5a2c890c17405/Screenshot_2022-04-07_at_3.22.00_PM.png

at 2022-04-07 07:23, Support Team said: 看看是否早過凍結日期

at 2022-04-07 07:24, Shiny Health Marketing Limited. said: 咩係凍結日期

at 2022-04-07 07:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d14e4c94c3beb461d54cdea33c66d36d36bd548e/-43-59-公司設定.png

at 2022-04-07 07:25, Support Team said: 公司資料-〉凍結日期

at 2022-04-07 07:26, Shiny Health Marketing Limited. said: 1-12-2018

at 2022-04-07 07:26, Support Team said: 凍結日期及之前的單據不能修改/刪除

at 2022-04-07 07:27, Shiny Health Marketing Limited. said: 而家啲單係14-7-2021

at 2022-04-07 07:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8c4237fcc443389be7e6efa000025bc0e2f103b8/image.png

at 2022-04-07 07:28, Support Team said: 看看收款記錄有沒有鎖定

at 2022-04-07 07:29, Shiny Health Marketing Limited. said: 之前鎖過，之後解返

at 2022-04-07 07:29, Support Team said: 解鎖後可修改刪除

at 2022-04-07 07:33, Shiny Health Marketing Limited. said: 原來我只係解除Invoice，無解除收據

2022-04-08-Chat transcript on hk1.coweasy.com started on Frid-0190.json

at 2022-04-08 02:39, Noven Ho. said: 請問opening balance的數字是不是從statement of financial procedure 提取

at 2022-04-08 02:41, Support Team said: 一般會跟 Trial balance 入，只入balance sheet 也可以

at 2022-04-08 02:42, Noven Ho. said: 稍等我看一下

at 2022-04-08 02:58, Noven Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624f99e469e02429d84d298f/v/d6968e09b2f600dc6e9221beae318e6f88cafa69/Financial_Position_20190331.jpeg

at 2022-04-08 02:59, Noven Ho. said: 我找不到其他這張可以嗎

at 2022-04-08 03:00, Support Team said: 可以

at 2022-04-08 03:02, Noven Ho. said: 是否只需要輸入Asset及liabilities

at 2022-04-08 03:03, Support Team said: 是的

at 2022-04-08 03:11, Noven Ho. said: 初始日期即公司成立日期?

at 2022-04-08 03:13, Support Team said: 開始輸入數據日期，和初始餘額相關假設由2022-04-01 開始輸入數據，初始餘額輸入 2022-03-31 餘額，初始日期爲2022-04-01

at 2022-04-08 03:13, Noven Ho. said: 年結日期: MM/DD?

at 2022-04-08 03:14, Support Team said: 年結日期只選月，日固定是最後一日

at 2022-04-08 03:14, Noven Ho. said: 我要入返3 年前即是01/04/2019

at 2022-04-08 03:15, Support Team said: 是的

at 2022-04-08 03:15, Noven Ho. said: 年結日期: 03 31

at 2022-04-08 03:16, Support Team said: 是的

at 2022-04-08 03:19, Noven Ho. said: 聯絡人, 手機如果在公司資料輸入是不是會在Inovice, Receipt上面出現

at 2022-04-08 03:20, Noven Ho. said: 在設置模板上可不可以不要這些資料

at 2022-04-08 03:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9b605b9f96176fc9104a87006fb43f39fc716f03/image.png

at 2022-04-08 03:20, Support Team said: 預設模板顯示這幾欄

at 2022-04-08 03:20, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-04-08 03:20, Support Team said: 修改模板請查看FAQ

at 2022-04-08 03:21, Noven Ho. said: 明白可選擇性加或者唔加

at 2022-04-08 03:22, Noven Ho. said: 預設模板就沒有這個資料

at 2022-04-08 03:41, Noven Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624f99e469e02429d84d298f/v/5b6a237064c09abb65b12c5f31abea93d961c165/WhatsApp_Image_2022-04-08_at_11.41.17_AM.jpeg

at 2022-04-08 03:42, Noven Ho. said: 這樣填可以嗎

at 2022-04-08 03:42, Noven Ho. said: 是否需要股東名及身份證號碼

at 2022-04-08 03:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/05b04a0fe1ce213a8944d22a6ce5d44c5b954294/image.png

at 2022-04-08 03:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ec593d3b6eacd536ce688893aab6885382e030aa/image.png

at 2022-04-08 03:45, Noven Ho. said: Code是什麼意思

at 2022-04-08 03:45, Support Team said: 請參考需要填寫的IR56表格

at 2022-04-08 03:45, Support Team said: COde

at 2022-04-08 03:46, Support Team said: Code 用於多間公司互轉發票/採購單，一般不需要

at 2022-04-08 03:46, Noven Ho. said: 檔案編號不用填括號內英文字?

at 2022-04-08 03:48, Noven Ho. said: 即是不用香港身份證號碼

at 2022-04-08 03:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f350284f283d0a905c0fea2d36729f1dcd208202/image.png

at 2022-04-08 03:48, Support Team said: 請根據需要的表格的要求填寫

at 2022-04-08 03:50, Noven Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624f99e469e02429d84d298f/v/9b0fdb5bf48cb8c6eb44968c8b008a638aecfd6e/IR56_檔案編號.jpeg

at 2022-04-08 03:51, Support Team said:
https://www.ird.gov.hk/chi/paf/for.htm#ertitle請參考可輸入資料的PDF表格的要求

at 2022-04-08 03:53, Noven Ho. said: 請問IR56應該幾時交

at 2022-04-08 03:55, Noven Ho. said: 一個月內?可否申請延期

at 2022-04-08 03:56, Support Team said: 相關問題請向稅局查詢

2022-04-08-Chat transcript on hk1.coweasy.com started on Frid-0193.json

at 2022-04-08 06:37, Ken Kwok. said: Chart of Account 改完如何SAVE?

at 2022-04-08 06:38, Ken Kwok. said: 見到了

at 2022-04-08 06:40, Ken Kwok. said: 排列可否按Acoount No 順次序排列?

at 2022-04-08 06:42, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624fc64569e02429d8dcab18/v/d8d4feec6714f42c312af5d42833ac225192fccd/WhatsApp_Image_2022-04-08_at_2.41.23_PM.jpeg

at 2022-04-08 06:45, Support Team said: 這裏本身就是按科目編號排序

at 2022-04-08 06:46, Support Team said: 所有修改都儲存後，刷新頁面會自動排序

at 2022-04-08 06:46, Ken Kwok. said: First Level 排 Only

at 2022-04-08 06:49, Support Team said: 這頁只按科目編號排，並沒有按First Level

2022-04-08-Chat transcript on hk1.coweasy.com started on Frid-0194.json

at 2022-04-08 08:16, Ken Kwok. said: 是否不用理會是Acrrual Base或Cash Base

at 2022-04-08 08:19, Support Team said: 是指什麼？

at 2022-04-08 08:19, Ken Kwok. said: 會計報稅

at 2022-04-08 08:19, Ken Kwok. said: 不是按CASH BASE或Acrual 申報

2022-04-08-Chat transcript on hk1.coweasy.com started on Frid-0195.json

at 2022-04-08 08:42, Yan. said: 請問如何開單

at 2022-04-08 08:43, Support Team said: 開什麼單？

at 2022-04-08 08:43, Yan. said: 銷售發票

at 2022-04-08 08:44, Yan. said: 如存倉存入貨品資料，有咩方式可以快捷開單？

at 2022-04-08 08:45, Support Team said: 你要開發票，還是入貨？

at 2022-04-08 08:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/686ae14779e9c05d22399bf8501c26f230a619e2/image.png

at 2022-04-08 08:45, Yan. said: 開銷售發票

at 2022-04-08 08:45, Support Team said: 必須選日期，編號，客戶然後入產品/收入資料其他資料沒有可以不入

at 2022-04-08 08:48, Yan. said: 如庫存已導入左資料，如果快速找到那個產品

at 2022-04-08 08:49, Support Team said: 入編號/名稱或其他庫存資料都可以搜尋

at 2022-04-08 08:49, Yan. said: 如何快速找到那個產品

at 2022-04-08 08:49, Yan. said: 係邊個地方搜尋

at 2022-04-08 08:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bfb32b58f462f9fe4286c5754f4d7d4a5fe05aed/image.png

at 2022-04-08 08:54, Yan. said: 如何將開好單據導出成PDF 文檔，我地需要將單據發俾客戶

at 2022-04-08 08:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7f887dcdd777d78543a8cab2b1b9a161284f0b91/image.png

at 2022-04-08 08:56, Yan. said: 是否開單儲存后就可以導出？

at 2022-04-08 08:56, Support Team said: 是的

at 2022-04-08 08:58, Yan. said: 如何查找已開好單據？

at 2022-04-08 08:59, Support Team said: 記錄

at 2022-04-08 09:00, Yan. said: 有冇快速尋找方法

at 2022-04-08 09:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b1a808d2eea38179722d2baf06d5b0e021a3af18/image.png

at 2022-04-08 09:01, Support Team said: 根據單據日期/客戶/編號或其他資料搜尋

at 2022-04-08 09:02, Yan. said: 需要看返這個客戶1個月摞左D 咩貨，摞左幾多錢貨甘樣

at 2022-04-08 09:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/158aa2121d575252a6d62c7cd36baec17f4fce23/image.png

at 2022-04-08 09:03, Support Team said: 可查看銷售報表

2022-04-08-Chat transcript on www.coweasy.com started on Frid-0192.json

at 2022-04-08 04:22, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624f9a5769e02429d853b4e0/v/aa34d8105087f671d738565b05f04bbadfa19fb7/image.png

at 2022-04-08 04:22, iris wang. said: 我怎么把这个HKD的数字去掉呢？

at 2022-04-08 04:22, iris wang. said: 这个数字是没有意义的··

at 2022-04-08 04:22, iris wang. said: 我不想再报表上显示这个数字

at 2022-04-08 04:23, Support Team said: balance sheet 顯示什麼

at 2022-04-08 04:24, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/624f9a5769e02429d853b4e0/v/89641dc31eb6d55620513a033cc6a7363c7917e7/1649391834(1).png

at 2022-04-08 04:24, iris wang. said: HKD 这个数字是没有意义的

at 2022-04-08 04:28, Support Team said: 總分類帳，只看 AR，匯出之前2年給我們檢查一下

at 2022-04-08 04:31, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/624f9a5769e02429d853b4e0/v/88116da5b2ae4e1582215a31187ff88c5ebac29c/General_Ledger_-_2022-04-08T122958.732.xls

2022-04-11-Chat transcript on hk1.coweasy.com started on Mond-0196.json

at 2022-04-11 02:28, Vincent Cheng. said: Hi Vivian, I found error message when uploading the customer record into the system. Could you pls help take a look.

at 2022-04-11 02:29, Vincent Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253911469e02429d8718847/v/91760296b2be54bd8be2cf33356eb4e3959e2d78/Error_message.docx

at 2022-04-11 02:29, Vincent Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253911469e02429d8718847/v/55ef538b0fca313fbd53c9679ad43874732c1495/customers_8_Apr_2022.csv

at 2022-04-11 02:29, Vincent Cheng. said: Here's my file. Not sure due to format or not

at 2022-04-11 02:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9edfbdedf87dd0fc69089fd6d57a33d121b45692/image.png

at 2022-04-11 02:30, Support Team said: please export xls template

at 2022-04-11 02:31, Vincent Cheng. said: I already use this template to prepare my record.

at 2022-04-11 02:32, Support Team said: please save as xls, not csv

at 2022-04-11 02:32, Vincent Cheng. said: you mean use .xls to upload not CSV?

at 2022-04-11 02:33, Support Team said: system export to xls, and import xls

at 2022-04-11 02:33, Vincent Cheng. said: ok, let me try again

at 2022-04-11 02:38, Vincent Cheng. said: ok done. Thanks

2022-04-11-Chat transcript on hk1.coweasy.com started on Mond-0197.json

at 2022-04-11 03:37, Raymond Chan. said: 你好，點擊呢度進去無得選擇貨幣的？

at 2022-04-11 03:37, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253a23269e02429d862ece3/v/985dad9149ab530bf25d2e1a2ace9f60180d7e24/image.png

at 2022-04-11 03:37, Support Team said: 貨幣編號只支持 CNY，不支持 RMB

at 2022-04-11 03:38, Raymond Chan. said: icic thx

at 2022-04-11 03:38, Support Team said: 如需使用同步匯率功能，續將本幣改爲 CNY

2022-04-11-Chat transcript on hk1.coweasy.com started on Mond-0198.json

at 2022-04-11 06:48, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253cf1969e02429d81e60c5/v/a1ce7ce4e1a27f027f08a5cfd8d13e6862dc901c/image.png

at 2022-04-11 06:49, Raymond Chan. said: 點解呢，呢個audit report從同一間公司duplicate過黎，但係d note都係唔內容的？

at 2022-04-11 06:49, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253cf1969e02429d81e60c5/v/632246563a7052de43615c5f8dd8341e1b2d79cd/image.png

at 2022-04-11 06:49, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253cf1969e02429d81e60c5/v/f7827cf860988ebad5b5edfe2f3b4757d87fe930/image.png

at 2022-04-11 06:53, Raymond Chan. said: 謝謝你

at 2022-04-11 07:04, Raymond Chan. said: 另外，P&L顯示到上年的數字

at 2022-04-11 07:04, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253cf1969e02429d81e60c5/v/166cb452848f37038407c1ee49126434db2861b4/image.png

at 2022-04-11 07:05, Raymond Chan. said: 但係去到note的時候，就攞唔到上年數

at 2022-04-11 07:05, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253cf1969e02429d81e60c5/v/f11dcf6da4b582e4b04ef5913e357f1b51646a94/image.png

at 2022-04-11 07:34, Raymond Chan. said: 請問今日可以檢查到嗎，需要出份report俾客戶呢

at 2022-04-11 07:35, Support Team said: 我們叫同事儘快處理

2022-04-11-Chat transcript on hk1.coweasy.com started on Mond-0199.json

at 2022-04-11 04:05, Ken Kwok. said: 我帳口有project - 用作報表分析用途

at 2022-04-11 04:06, Ken Kwok. said: 所以我將單據一分為2

at 2022-04-11 04:07, Ken Kwok. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253958369e02429d8b0ed6a/v/82850d601d09058a655550f3d61446c2bf6f0a7a/太子道西270B租金收據.pdf

at 2022-04-11 04:08, Ken Kwok. said: 16/04-30/04, 01/05-15/05

at 2022-04-11 04:09, Ken Kwok. said: 分單入在4月1號及5月1號

at 2022-04-11 04:09, Ken Kwok. said: 付款日期是4月12號

at 2022-04-11 04:09, Ken Kwok. said: 當我揀付款, 出現不能輸入

at 2022-04-11 04:10, Support Team said: 付款那頁，請截圖

at 2022-04-11 04:12, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253958369e02429d8b0ed6a/v/572461ffa795418fd11136ea69ef6e40897ec086/WhatsApp_Image_2022-04-11_at_12.10.22_PM.jpeg

at 2022-04-11 04:12, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253958369e02429d8b0ed6a/v/506fb399b91d453b23471fc2e7a9ef7730673a8d/WhatsApp_Image_2022-04-11_at_12.10.43_PM.jpeg

at 2022-04-11 04:15, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253958369e02429d8b0ed6a/v/9e1f3fd5e3d7ef4c83a0206dc7e381092a748c09/WhatsApp_Image_2022-04-11_at_12.15.14_PM.jpeg

at 2022-04-11 04:15, Support Team said: 一張支出日期是 5月，付款不可以早過5月

at 2022-04-11 04:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4bd42591ba222c13a2cf7ca4634681c4d079f16/image.png

at 2022-04-11 04:16, Support Team said: 4月，1半租金，1半預付

at 2022-04-11 04:16, Ken Kwok. said: 為了分析報表

at 2022-04-11 04:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dd980083a147bee2667341f5d2ea5dfa751b9758/image.png

at 2022-04-11 04:17, Support Team said: 5月，扣預付，預付入負數

at 2022-04-11 04:18, Support Team said: 付款，只支付4月租金+預付

at 2022-04-11 04:18, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253958369e02429d8b0ed6a/v/2203eb7f88db56af6a7a20b4749e7eff6d503929/WhatsApp_Image_2022-04-11_at_12.15.14_PM.jpeg

at 2022-04-11 04:18, Ken Kwok. said: 我怎樣在5月可以看到租金開支

at 2022-04-11 04:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d44ce267cdc5f37ef480b0fec1148e5f80a3cdc5/image.png

at 2022-04-11 04:21, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253958369e02429d8b0ed6a/v/6bed7d7c816ba960b42c6fbed594880c861797f8/WhatsApp_Image_2022-04-11_at_12.20.47_PM.jpeg

at 2022-04-11 04:21, Ken Kwok. said: 係咪手動入返

at 2022-04-11 04:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c46afa6707ccb1dff95872e0cf747274542affd/image.png

at 2022-04-11 04:22, Support Team said: 4月

at 2022-04-11 04:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4715f6475e2cdbd37f1e42b28ad4b2d6e72f086b/image.png

at 2022-04-11 04:22, Support Team said: 5月

at 2022-04-11 04:22, Support Team said: 紅色框是原本輸入的租金，不變

at 2022-04-11 04:23, Support Team said: 2個月都加第2行

at 2022-04-11 04:23, Support Team said: 4月預付是正數，5月要扣減所以入負數

at 2022-04-11 04:24, Support Team said: 再入付款，5月已settled，只需支付4月

at 2022-04-11 04:26, Ken Kwok. said: 所以在4月我可以一次過做曬(手動改payment=>5月份租金)

at 2022-04-11 04:26, Ken Kwok. said: *prepayment

at 2022-04-11 04:27, Support Team said: 是的4月支付租金+預付，5月租金直接扣預付無需再支付

at 2022-04-11 04:28, Ken Kwok. said: 第二個問題

at 2022-04-11 04:28, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253958369e02429d8b0ed6a/v/4eb16d513a487298b79f2597c9bc02100885df45/WhatsApp_Image_2022-04-11_at_12.25.16_PM.jpeg

at 2022-04-11 04:28, Ken Kwok. said: 這個是租金及水電收入

at 2022-04-11 04:28, Ken Kwok. said: 租金是4月, 水電是3月

at 2022-04-11 04:29, Ken Kwok. said: 同一張Invoice

at 2022-04-11 04:30, Support Team said: 4月/3月都是在說明輸入

at 2022-04-11 04:31, Ken Kwok. said: 同一張invoice, Project Report不能顯示分開數據

at 2022-04-11 04:33, Support Team said: 選不同收入科目就會分開顯示

at 2022-04-11 04:33, Ken Kwok. said: 水電是3月份

at 2022-04-11 04:34, Ken Kwok. said: 租金是4月份

at 2022-04-11 04:34, Ken Kwok. said: profit and loss

at 2022-04-11 04:35, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253958369e02429d8b0ed6a/v/d46f459284928572ce22d6f9043afe74e6bbefca/WhatsApp_Image_2022-04-11_at_12.15.14_PM.jpeg

at 2022-04-11 04:36, Support Team said: 同一張發票只可入一個日期

at 2022-04-11 04:37, Support Team said: 如要在報表比較同一月的水電租金收入和支出，只可分開出不同日期的發票

at 2022-04-11 04:37, Ken Kwok. said: 所以我應該開兩張發票

at 2022-04-11 04:38, Ken Kwok. said: 31/03 and 01/04

at 2022-04-11 04:38, Support Team said: 如要在報表比較同一月的水電租金收入和支出，只可分開出不同日期的發票

at 2022-04-11 04:40, Ken Kwok. said: 用一Excel輸入Invoice, 我不可以直接輸入應收款日期

at 2022-04-11 04:40, Ken Kwok. said: 用一Excel輸入Invoice, 可不可以直接輸入應收款日期

at 2022-04-11 04:42, Support Team said: 發票日期，就是DR AR CR 收入的日期

at 2022-04-11 04:42, Ken Kwok. said: Aging Report 上面輸入日期就知道當天應收賬號

at 2022-04-11 04:43, Ken Kwok. said: 發票日期是01/04, 收款日期是15號

at 2022-04-11 04:44, Support Team said: 發票和收款是分開的單，不可以同一張excel匯入

at 2022-04-11 04:45, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6253958369e02429d8b0ed6a/v/a3d9b72bbafeccaa958bcfa715a31b15349b6130/WhatsApp_Image_2022-04-11_at_12.45.33_PM.jpeg

at 2022-04-11 04:46, Ken Kwok. said: 除了用credit term

at 2022-04-11 04:46, Ken Kwok. said: 可不可以直接輸入收款日期

at 2022-04-11 04:47, Support Team said: 不可以，收款要在收款分開輸入

at 2022-04-11 04:48, Ken Kwok. said: 我意思是aging report 可以看到

at 2022-04-11 04:49, Support Team said: 輸入credit term 的日數，不是輸入日期

at 2022-04-11 04:49, Ken Kwok. said: Aging report可以看到當天未收賬目

at 2022-04-11 04:49, Ken Kwok. said: 除咗credit term沒有其他方法?

at 2022-04-11 04:49, Support Team said: 只有 credit term

at 2022-04-11 04:51, Ken Kwok. said: Bank Direct Import

at 2022-04-11 04:51, Ken Kwok. said: 怎樣連結相關Invoice

at 2022-04-11 04:52, Ken Kwok. said: 如果在銀行入數是找Inovice 001

at 2022-04-11 04:52, Ken Kwok. said: 如何Matching

at 2022-04-11 04:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1fc8972cf89eca5b45c651ab4e4184331eebb41/chrome_sk0hycTbAK.gif

at 2022-04-11 05:00, Support Team said: 匯入後，打開該月結單輸入1 刪除改行，儲存2 新增1行，輸入金額，按“S”3 選收款，客戶，繼續4 輸入相關的發票收取的金額，儲存

at 2022-04-11 05:00, Support Team said: 請參考screen recording

at 2022-04-11 05:07, Ken Kwok. said: 可以Excel直接輸入?

at 2022-04-11 05:09, Support Team said: 不可以，只可以在匯入後在月結單輸入頁面處理或者在月結輸入刪除相關entry，再在收款匯入excel

at 2022-04-11 05:11, Ken Kwok. said: 如果是這樣 (收據)輸入比較容易

at 2022-04-11 05:12, Ken Kwok. said: 是不是有whatsapp支援

at 2022-04-11 05:13, Support Team said: 是的，可在 whatsapp 語音留言

at 2022-04-11 05:13, Support Team said: WhatsApp: 9888 3995

2022-04-11-Chat transcript on hk1.coweasy.com started on Mond-0201.json

at 2022-04-11 09:34, DAISY KO. said: PRINT VOUCH, 可以一次PRINT

at 2022-04-11 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a693194ab640a6df89361be108168541da58b5cb/image.png

at 2022-04-11 09:40, DAISY KO. said: VOCHE 可SET (1/2 A4 PAPER

at 2022-04-11 09:40, DAISY KO. said: SIZE

2022-04-12-Chat transcript on hk1.coweasy.com started on Tues-0203.json

at 2022-04-12 03:19, Ida Choi. said: 你好! 請問在那個位置可以列8全部銷售報價

at 2022-04-12 03:19, Support Team said: 記錄-›自訂-›多項列印

at 2022-04-12 03:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/df4283b15f1d981451b74e64b351865847788522/image.png

at 2022-04-12 03:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f48a689ea450934d39c8c0db88dd52a96877c927/image.png

at 2022-04-12 03:21, Ida Choi. said: 有沒有一個報表可以全部睇晒

at 2022-04-12 03:24, Support Team said: 報價單只有未完成報表

at 2022-04-12 03:27, Ida Choi. said: 如果我要一份全部客戶單價紀錄, 只有在這裡輸入, 是嗎

at 2022-04-12 03:28, Support Team said: 在記錄查找，或自訂項列印出PDF

at 2022-04-12 03:33, Ida Choi. said: 獨立一份一份的, 沒有合拼一份的, 是嗎

at 2022-04-12 03:35, Support Team said: 報價報表只有未完成報表，報表以外只可在記錄查找，逐張查看，或者在自訂按多項列印出pdf

2022-04-12-Chat transcript on hk1.coweasy.com started on Tues-0205.json

at 2022-04-12 04:07, Ida Choi. said: 我是否可以將之前的發票複製成報價單?

at 2022-04-12 04:07, Support Team said: 不可以，只可報價單-›發票

at 2022-04-12 04:08, Ida Choi. said: 另資料匯出, 不匯入, 是沒有影響私, 對嗎

at 2022-04-12 04:08, Support Team said: 是的

at 2022-04-12 04:11, Ida Choi. said: 發票紀錄, 多項列印, 是否可以 excel 匯出?

at 2022-04-12 04:12, Support Team said: 列印只出 PDF

at 2022-04-12 04:12, Support Team said: 匯出資料才會出 excel

at 2022-04-12 04:13, Ida Choi. said: 翻查單價, 除了按客戶名稱獨立搜尋外, 還有其他方法嗎

at 2022-04-12 04:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4a190a08d356baca368ab63a393ef80483ebe990/image.png

at 2022-04-12 04:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bcc080b97e3ecd343d541acaf87a8b7f23b24e75/image.png

2022-04-12-Chat transcript on hk1.coweasy.com started on Tues-0206.json

at 2022-04-12 03:26, Mandy. said: When I import invoice with 64 rows, why only 35 rows come out?

at 2022-04-12 03:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b9c85c3c9b6b7e6d31bc4616afd892efd82ec77b/image.png

at 2022-04-12 03:27, Support Team said: 看看匯入結果

at 2022-04-12 03:31, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6254e90869e02429d8fc1df6/v/b12c7bb24b1921b7ff14249a4d2783958d3b0ec2/image.png

at 2022-04-12 03:31, Support Team said: 看看result

at 2022-04-12 03:31, Mandy. said: My original file has 64 rows

at 2022-04-12 03:32, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6254e90869e02429d8fc1df6/v/52312108e751c4ca41012054781aab03ca3ae1ed/image.png

at 2022-04-12 03:33, Mandy. said: some of them missing,

at 2022-04-12 03:33, Support Team said: 你先按result入去看看

at 2022-04-12 03:33, Mandy. said: how can I do?

at 2022-04-12 03:33, Mandy. said: Pls help, Tracy

at 2022-04-12 03:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a4147a65be98d19a47540763c6264cb99bca62f3/image.png

at 2022-04-12 03:33, Support Team said: Result

at 2022-04-12 03:39, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6254e90869e02429d8fc1df6/v/318cfa362a752631da11027f0ff42efc1a8ea7cd/image.png

at 2022-04-12 03:39, Mandy. said: what is freeze date?

at 2022-04-12 03:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2e7f132bd6e0f40dac3d5f7cbd2ba153b58f79de/image.png

at 2022-04-12 03:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6df30e2270b1775b121d6d3b7cbd1014c10d118d/image.png

at 2022-04-12 03:43, Mandy. said: Can I change the freeze date ?

at 2022-04-12 03:45, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6254e90869e02429d8fc1df6/v/886a89f1d243f6e63fc24692f5b39bad1b8f9312/image.png

at 2022-04-12 03:45, Support Team said: freeze date 用於防止錯誤修改/刪除該日期前的單據，管理員用戶可根據實際情況更改

at 2022-04-12 03:45, Support Team said: 要管理員登入才可

at 2022-04-12 04:01, Mandy. said: our company 's fiscal period from 1 Jul 2020 to 30 Jun 2021. Unavailable invoices are this period. Why cant they be imported?

at 2022-04-12 04:02, Support Team said: 請你們管理員用戶看看 freeze date 選了哪一日

2022-04-12-Chat transcript on hk1.coweasy.com started on Tues-0207.json

at 2022-04-12 04:09, DAISY KO. said: 入了BANK INPUT 要改銀行如何

at 2022-04-12 04:09, Support Team said: 直接選

at 2022-04-12 04:36, DAISY KO. said: CUSTOMER STATEMENT

at 2022-04-12 04:38, DAISY KO. said: 是客戶 STATMENT

at 2022-04-12 04:38, Support Team said: 請問是什麼問題

2022-04-12-Chat transcript on hk1.coweasy.com started on Tues-0208.json

at 2022-04-12 04:50, Ida Choi. said: 月結單 Format 如何設定

at 2022-04-12 04:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5b825f35084250e28617fdc906bd44e716a0eb65/image.png

at 2022-04-12 04:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d2aa45e8ef10319b9aa8b4dc6849017dd01dae7f/image.png

at 2022-04-12 04:52, Support Team said: 只有這張可自訂

2022-04-12-Chat transcript on hk1.coweasy.com started on Tues-0209.json

at 2022-04-12 06:41, Ida Choi. said: 請問營業員佣金分成, 是否可以預先錄入, 系統自動計算呢?

at 2022-04-12 06:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cc6111022b6d09fea5cc60e569157a5c341a333c/image.png

at 2022-04-12 06:42, Support Team said: 佣金需訂購升級模組，可試用30天

2022-04-12-Chat transcript on hk1.coweasy.com started on Tues-0210.json

at 2022-04-12 07:00, Ida Choi. said: 寄賣方式, 要如何操作?

at 2022-04-12 07:00, Ida Choi. said: 開發票正常開單嗎

at 2022-04-12 07:03, Support Team said: 你的貨給人地寄賣還是相反

at 2022-04-12 07:06, Support Team said: 你的貨給人地寄賣：可新增地區，當寄賣處是倉，做庫存轉倉當寄賣對數有賣貨，再輸入發票，地區要選上面的倉人地的貨給你寄賣：要寄賣升級模組才做到

at 2022-04-12 07:06, Ida Choi. said: 如人窘賣

at 2022-04-12 07:07, Ida Choi. said: 轉倉只需開一個倉嗎?

at 2022-04-12 07:07, Ida Choi. said: 要不要每個牌子產品獨立開寄賣倉?

at 2022-04-12 07:07, Support Team said: 按用戶方便管理來處理就可以

at 2022-04-12 07:08, Ida Choi. said: 即開一個轉倉, 不影響庫存數量, 是嗎

at 2022-04-12 07:13, Support Team said: 不影響整體數量

at 2022-04-12 07:19, Ida Choi. said: 庫存轉倉造裡直接轉嗎

at 2022-04-12 07:19, Support Team said: 是的

at 2022-04-12 07:28, Ida Choi. said: 寄賣, 我在庫存開倨 "寄賣倉" 可以嗎?

at 2022-04-12 07:28, Support Team said: 可以

at 2022-04-12 07:28, Support Team said: 用戶方便識別就得

at 2022-04-12 07:41, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255235d69e02429d8b2a648/v/4a3365a2584bfde96f8dce716342772f875308dd/image.png

at 2022-04-12 07:42, Ida Choi. said: 組合、套票如何用

at 2022-04-12 07:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ea04212086189e4f499f96fc43ff4700180bd8bd/-20-38-組合.png

at 2022-04-12 07:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/470f88a68f5e7eaa66fb0323ec0391db48e4c8db/-22-07-零售.png

at 2022-04-12 07:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/08d152939389d33baa2ba95329a16cd7ce75f89d/-24-37-銷售（出貨）.png

at 2022-04-12 07:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/06687c986f568b56fbee9758de97acf73aba350e/-24-52-Invoice.png

at 2022-04-12 07:49, Support Team said: 組合是入發票時，選一項組合產品，組合的內容會自動扣貨

at 2022-04-12 07:51, Support Team said: 套票一般給是美容院使用，美容院客戶可購買套票，消費後扣減套票次數

at 2022-04-12 07:55, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255235d69e02429d8b2a648/v/d8903681fed8cb35959a56eb328cb2c027a551c1/image.png

at 2022-04-12 07:57, Ida Choi. said: 轉倉後, 才去開發票, 是嗎?

at 2022-04-12 07:58, Support Team said: 轉倉：送貨給寄賣發票：寄賣銷售

at 2022-04-12 08:04, Ida Choi. said: 發票：寄賣銷售在那裡開

at 2022-04-12 08:05, Support Team said: 當寄賣對數時有銷售，直接在發票輸入，地區選寄賣倉

at 2022-04-12 08:07, Ida Choi. said: 未對數, 就只需轉寄賣倉便可以了, 是嗎

at 2022-04-12 08:07, Support Team said: 是的

at 2022-04-12 08:07, Support Team said: 有銷售才輸入發票

at 2022-04-12 08:09, Ida Choi. said: 會計如何知道有寄賣

at 2022-04-12 08:10, Support Team said: 會計並沒有寄賣記錄，只有轉倉和發票

at 2022-04-12 08:13, Ida Choi. said: 我做了轉倉

at 2022-04-12 08:14, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255235d69e02429d8b2a648/v/1afb98bc7f8956789705248cbb36c30e58d11335/image.png

at 2022-04-12 08:14, Ida Choi. said: 但沒有送貨單號

at 2022-04-12 08:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf559704307f60665e572318f9d911bedfd1374f/image.png

at 2022-04-12 08:18, Support Team said: 再按一次，應該會顯示這裏的編號

2022-04-12-Chat transcript on hk1.coweasy.com started on Tues-0211.json

at 2022-04-12 06:38, Mandy. said: heool

at 2022-04-12 06:47, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255199c69e02429d8fc59f1/v/18a62f52947f0855fb2d4de308452f1abda841b0/image.png

at 2022-04-12 06:49, Mandy. said: Hello, Tracy, I finish to import invoice file. Please tell me how to import to opening balance of breakdown to row 30 for $28770.48.

at 2022-04-12 06:50, Support Team said: 按加號

at 2022-04-12 06:51, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255199c69e02429d8fc59f1/v/45167cd00d573b2793e8693d5762c121a2185212/image.png

at 2022-04-12 06:51, Support Team said: 逐行入明細

at 2022-04-12 06:52, Mandy. said: Can I import the invoice file to row 31 instead of input one by one?

at 2022-04-12 06:52, Support Team said: opening 可excel匯出匯入

at 2022-04-12 06:53, Mandy. said: how ? please tell me the steps?

at 2022-04-12 06:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4d03339fc78de071c4698dede893fcbfef6fb8b7/image.png

at 2022-04-12 06:55, Mandy. said: Can I import the invoice file to row 31 only, other data is not changed?

at 2022-04-12 06:56, Support Team said: 匯出opening，只加 AR 明細，其他不要修改/刪除

at 2022-04-12 06:57, Mandy. said: let me try

at 2022-04-12 06:58, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255199c69e02429d8fc59f1/v/eaac3bc7a16920f82f7d4cb8974c4450de35a3aa/image.png

at 2022-04-12 06:58, Mandy. said: I cannot

at 2022-04-12 06:59, Support Team said: 你匯入了什麼

at 2022-04-12 06:59, Support Team said: 匯出opening

at 2022-04-12 06:59, Support Team said: 再修改，匯入

at 2022-04-12 07:00, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255199c69e02429d8fc59f1/v/a73258f411756c66e6617a4ae3155fb2acbf27ed/image.png

at 2022-04-12 07:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6237d3110cd336430e829ff089078e636c938b8/image.png

at 2022-04-12 07:01, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255199c69e02429d8fc59f1/v/d8264c69ee0d0995b947d742b532dd1d67c52e27/image.png

at 2022-04-12 07:02, Support Team said: 系統不同輸入頁面的excel 匯入都不可以共用

at 2022-04-12 07:02, Support Team said: 在opening 只可以匯入opening

at 2022-04-12 07:18, Mandy. said: I input data to breakdown of invoice to roe 31, 32 33....... in opening, do I?

at 2022-04-12 07:18, Mandy. said: Is it true?

at 2022-04-12 07:19, Support Team said: 跟opening的格式入

at 2022-04-12 07:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c17264b725fd04df02496c042f93fa725f728b1/image.png

at 2022-04-12 07:25, Mandy. said: Let me try it.

at 2022-04-12 07:25, Mandy. said: get back to you later

at 2022-04-12 07:33, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255199c69e02429d8fc59f1/v/1ccb3a8c3e5239b059ce274fcdecdb854e12be88/image.png

at 2022-04-12 07:34, Mandy. said: When i import the file to receipt, it is not correct.

at 2022-04-12 07:34, Mandy. said: Pls advise

at 2022-04-12 07:34, Support Team said: excel 怎樣入

at 2022-04-12 07:34, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255199c69e02429d8fc59f1/v/36049c7e0bff8ff41385da18d62b7a60bdecdfae/image.png

at 2022-04-12 07:35, Support Team said: 收款？

at 2022-04-12 07:35, Mandy. said: yes

at 2022-04-12 07:35, Support Team said: 提示找不到發票編號

at 2022-04-12 07:36, Support Team said: 要入了發票/初始餘額，之後才收款

at 2022-04-12 07:37, Mandy. said: I don't understand, pls explain more

at 2022-04-12 07:38, Support Team said: 收款要有相關發票才可輸入

at 2022-04-12 07:39, Mandy. said: invoice no is not same as receipt no?

at 2022-04-12 07:40, Support Team said: 不一樣

at 2022-04-12 07:40, Support Team said: 不可以一樣

at 2022-04-12 07:40, Support Team said: 所有不同單據的編號都不可以重複

at 2022-04-12 07:41, Mandy. said: if i don't input invoice number, so can I import ?

at 2022-04-12 07:41, Support Team said: 不可以

at 2022-04-12 07:42, Mandy. said: you mean I must input receipt no. and invoice no., but they are not the same

at 2022-04-12 07:42, Mandy. said: it is right?

at 2022-04-12 07:43, Support Team said: 先有發票

at 2022-04-12 07:43, Support Team said: 收款收取該發票款項

at 2022-04-12 07:44, Support Team said: 這裏至少有2張單

at 2022-04-12 07:44, Support Team said: 編號不可以一樣

at 2022-04-12 08:21, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255199c69e02429d8fc59f1/v/e785b5e73b7b07fa75700ab7117145b6d9dee223/image.png

at 2022-04-12 08:22, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255199c69e02429d8fc59f1/v/28f9ffaedde4ab2ef949fa80c7f46ceacb65f9be/image.png

at 2022-04-12 08:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b28de6783ccd40ee234a844a3e05f020e2d81aba/image.png

at 2022-04-12 08:22, Support Team said: 在drop down 選擇

at 2022-04-12 08:23, Support Team said: 選擇後複製粘貼到相同客戶

at 2022-04-12 08:26, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255199c69e02429d8fc59f1/v/0b229022662b156e27566828d51c1fcabbf85947/image.png

at 2022-04-12 08:26, Mandy. said: why is the name double?

at 2022-04-12 08:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4384c12435a616c3b8267f4c04adbe58721fcb07/image.png

at 2022-04-12 08:27, Support Team said: 編號名稱

at 2022-04-12 08:28, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255199c69e02429d8fc59f1/v/13fb0aaa219baa09950a292dd7fff889a32bd407/image.png

at 2022-04-12 08:28, Mandy. said: for the payable, i cannot drop down and choose name

at 2022-04-12 08:29, Mandy. said: I copied it from excel file

at 2022-04-12 08:30, Support Team said: 在145 行選擇再複製

at 2022-04-12 08:35, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255199c69e02429d8fc59f1/v/8a926b24327b785b5d4714fe434aec7ac32bde04/image.png

at 2022-04-12 08:36, Mandy. said: From row 146, it is not existed

at 2022-04-12 08:37, Support Team said: 在第146行的dropdown選擇了再複製到其他行

at 2022-04-12 08:37, Support Team said: 或者直接編號名稱這樣輸入

at 2022-04-12 08:39, Mandy. said: pls tell the procedure

at 2022-04-12 08:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/63cc2c32336a10da92dd2e5bb0ab9aa3b8b6d9b8/chrome_4cswCmZa8e.gif

at 2022-04-12 08:44, Mandy. said: there is no supplier I can choose

at 2022-04-12 08:44, Mandy. said: it is blank

at 2022-04-12 08:45, Support Team said: 先在採購 -› 供應商登記

2022-04-12-Chat transcript on hk1.coweasy.com started on Tues-0212.json

at 2022-04-12 09:44, Mandy. said: YES

at 2022-04-12 09:44, Mandy. said: PLS HELP

at 2022-04-12 09:45, Support Team said: 請問是什麼問題

at 2022-04-12 09:45, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625549d169e02429d8d53577/v/7cbde70cfb0b776e86c15b110f894528b067a2aa/image.png

at 2022-04-12 09:46, Mandy. said: I completed my opening and upload , why i cannot?

at 2022-04-12 09:46, Support Team said: 請你們管理員用戶看看freeze date選邊日

at 2022-04-12 09:47, Mandy. said: it is 30 Jun 2021

at 2022-04-12 09:47, Support Team said: 當日或早過freeze date 的單一律不可以新增/修改/刪除

at 2022-04-12 09:47, Mandy. said: i setup 29 Jun 2021

at 2022-04-12 09:47, Support Team said: 30 Jun 2021 是什麼日期

at 2022-04-12 09:48, Support Team said: 29 Jun 2021 又是什麼日期

at 2022-04-12 09:48, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625549d169e02429d8d53577/v/765ba140c33b86faeb69ca4a29af73e4287fc47b/image.png

at 2022-04-12 09:48, Mandy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625549d169e02429d8d53577/v/05e333040c0856d3a7626bb355639f28a41374c6/image.png

at 2022-04-12 09:49, Mandy. said: year-end date is 30 Jun 21

at 2022-04-12 09:50, Mandy. said: can i set 30 Jun 2021

at 2022-04-12 09:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c06127fe09675578f38a0f3bc3e4f9be5c75be4a/image.png

at 2022-04-12 09:50, Support Team said: 這個日期

at 2022-04-12 09:51, Mandy. said: so, can i put 30 Jun 2021?

at 2022-04-12 09:51, Support Team said: 你叫你們管理員用戶看看這裏選了什麼日期先

at 2022-04-12 09:52, Mandy. said: Admin said 30 Jun 2021

at 2022-04-12 09:52, Mandy. said: some are 29 Jun 2021

at 2022-04-12 09:52, Support Team said: 叫他選前一些

at 2022-04-12 09:53, Support Team said: 早過 29 Jun 2021

2022-04-12-Chat transcript on hk1.coweasy.com started on Tues-0214.json

at 2022-04-12 09:02, Health & Spirit Healthmart. said: 想問下我唔可以係銷售訂單度開到單

at 2022-04-12 09:03, Health & Spirit Healthmart. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255400d69e02429d8049022/v/7d9a327ffe28bcc7342244bb525ec71ff9f44955/image.png

at 2022-04-12 09:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b1e86e2973eaa8e2265ee9ee34b93cc2d0118733/image.png

at 2022-04-12 09:05, Support Team said: 公司資料，這裏不tick

at 2022-04-12 09:06, Health & Spirit Healthmart. said: 我沒有呢個位的

at 2022-04-12 09:06, Health & Spirit Healthmart. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255400d69e02429d8049022/v/a946d80654d01453603d7db26847b4e35bdf1deb/image.png

at 2022-04-12 09:08, Health & Spirit Healthmart. said: 同埋你地有WHATSAPP SUPPORT 是嗎?

at 2022-04-12 09:12, Support Team said: 銷售訂單刷新頁面再試試

at 2022-04-12 09:12, Support Team said: 有 WHATSAPP SUPPORT 的

at 2022-04-12 09:12, Support Team said: WhatsApp: 9888 3995

at 2022-04-12 09:14, Health & Spirit Healthmart. said: 另外想問關於糧單

at 2022-04-12 09:15, Health & Spirit Healthmart. said: 而家新增一個員工糧單, 到要付款時, 系統咪會自己扣除MPF既

at 2022-04-12 09:16, Health & Spirit Healthmart. said: 咁如果那一個是新員工, 第一個月返工, 咁點做先出到張單唔扣MPF

at 2022-04-12 09:16, Health & Spirit Healthmart. said: 又或者有些PT 員工

at 2022-04-12 09:16, Health & Spirit Healthmart. said: 是不需扣MPF

at 2022-04-12 09:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2308d2d878faa7c83250c5cdbc3668ed49201e02/image.png

at 2022-04-12 09:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/95a22bf6cec13e7d87ee69eb09a28dcae80ce51a/image.png

at 2022-04-12 09:17, Support Team said: 僱主MPF

at 2022-04-12 09:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c0415a33ed9961e491503c58c12bfc206a4abcd/image.png

at 2022-04-12 09:19, Support Team said: 付款時再按實際情況拆開工資和MPF

at 2022-04-12 09:20, Health & Spirit Healthmart. said: 唔太明

at 2022-04-12 09:21, Support Team said: 沒有MPF的就不用MPF直接支出和付款

at 2022-04-12 09:22, Health & Spirit Healthmart. said: 但張糧單會有顯示MPF

at 2022-04-12 09:22, Health & Spirit Healthmart. said: 張單會自動減MPF

at 2022-04-12 09:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b27fe59158ccec7d3ddc11dd61ca8ba6b2b3acdd/image.png

at 2022-04-12 09:26, Health & Spirit Healthmart. said: OK~ 明白~

at 2022-04-12 09:26, Health & Spirit Healthmart. said: 咁點樣睇返我做左邊D出糧單?

at 2022-04-12 09:26, Support Team said: 記錄

at 2022-04-12 09:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee66a966c2dd8ca500816eb26aacfcd4bc9e7b28/image.png

at 2022-04-12 09:27, Support Team said: 所有輸入都在各自的記錄查找

at 2022-04-12 09:28, Health & Spirit Healthmart. said: 想問關於SHOPLIONE單匯入

at 2022-04-12 09:28, Health & Spirit Healthmart. said: 因為SHOPLINE既SALES REPORT係有好多欄

at 2022-04-12 09:29, Health & Spirit Healthmart. said: 咁係咪要自己SHOT返個D欄目先匯入?

at 2022-04-12 09:29, Health & Spirit Healthmart. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255400d69e02429d8049022/v/8681adbb91fd7420a55bdcd92d269d5243671ae9/image.png

at 2022-04-12 09:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b59b0074226d25af5925cc8671add03f59f43807/image.png

at 2022-04-12 09:31, Support Team said: 有些沒有輸入在發票的欄位會放在說明裏面，不想要的可先在excel刪除再匯入

at 2022-04-12 09:34, Health & Spirit Healthmart. said: 你既意思係匯入左就會出左呢個版面?

at 2022-04-12 09:35, Support Team said: SHOPLINE 會匯入到發票記錄

at 2022-04-12 09:36, Support Team said: 有些欄位在系統沒有用，但是會放在說明

at 2022-04-12 09:36, Health & Spirit Healthmart. said: SHOPLINE呢個匯入有無TEAMPLET?

at 2022-04-12 09:36, Support Team said: 沒有

at 2022-04-12 09:36, Support Team said: 這些是在SHOPLINE匯出的

at 2022-04-12 09:37, Health & Spirit Healthmart. said: 因為我係SHOPLINE匯出既REPORT 後就直接匯入就可以?

at 2022-04-12 09:37, Support Team said: 是的

at 2022-04-12 09:37, Support Team said: 你可以先匯入幾條記錄

at 2022-04-12 09:37, Health & Spirit Healthmart. said: 即係我唔洗玥執入面既野?

at 2022-04-12 09:37, Support Team said: 看看有沒有不想要的資料

at 2022-04-12 09:37, Support Team said: 之後可以先刪除再匯入

at 2022-04-12 09:38, Health & Spirit Healthmart. said: 咁因為我用SHOPLINE係有分網店同實體店

at 2022-04-12 09:38, Health & Spirit Healthmart. said: 咁系統度係可以分開到呢D?

at 2022-04-12 09:39, Health & Spirit Healthmart. said: 即係網度一個SALES REPORT, 實體店亦會有另一個SALES REPORT

at 2022-04-12 09:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b26c8a706e7daac55d461b772a260c8a607f5a8e/image.png

at 2022-04-12 09:40, Support Team said: 分開excel 匯入，選擇不同的客戶

at 2022-04-12 09:41, Health & Spirit Healthmart. said: 即係用客戶CODE來分網店客同實體店??

at 2022-04-12 09:42, Health & Spirit Healthmart. said: 但個客係有機會同時都係網店買野又在實體店買野啊

at 2022-04-12 09:42, Support Team said: 是的

at 2022-04-12 09:42, Support Team said: shopline裏的客戶不會輸入到系統

at 2022-04-12 09:43, Support Team said: 一律都當 SHOPLINE 是客戶

at 2022-04-12 09:43, Support Team said: 客戶資料只用作賬單地址/送貨地址資料

at 2022-04-12 09:44, Health & Spirit Healthmart. said: 咁所以COWEASY個系統就不能分返開網店既SALES REPORT跟實體店既SALES REPORT了?

at 2022-04-12 09:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/782b40b55983af4449e14726479cb79d30f73461/image.png

at 2022-04-12 09:44, Support Team said: 這裏選不同客

at 2022-04-12 09:44, Support Team said: SHOPLINE 網店

at 2022-04-12 09:45, Support Team said: SHOPLINE 實體店

at 2022-04-12 09:45, Support Team said: 2個客戶

at 2022-04-12 09:48, Health & Spirit Healthmart. said: 請問可以電話溝通嗎~

at 2022-04-12 09:49, Support Team said: 我們沒有提供電話支援

at 2022-04-12 09:49, Support Team said: 如需語音，請在whatsapp語音留言

at 2022-04-12 09:49, Health & Spirit Healthmart. said: 因為我唔明你所講既揀返唔同客戶呢個位

at 2022-04-12 09:50, Health & Spirit Healthmart. said: 咁客戶呢個位, 唔係單獨伐一個客的嗎?

at 2022-04-12 09:50, Support Team said: CRM，新增2個客戶

at 2022-04-12 09:50, Support Team said: 一個叫 SHOPLINE 網店

at 2022-04-12 09:50, Support Team said: 另一個 SHOPLINE 實體店

at 2022-04-12 09:51, Support Team said: 匯入時，網店就選網店

at 2022-04-12 09:51, Support Team said: 實體店選實體店

at 2022-04-12 09:52, Support Team said: 分開查看報表時，再分開選這2個客戶來看

at 2022-04-12 09:53, Health & Spirit Healthmart. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6255400d69e02429d8049022/v/ade86c2c2fc53033e992541e38993a77a619c02b/image.png

at 2022-04-12 09:53, Health & Spirit Healthmart. said: 呢個既功能係?

at 2022-04-12 09:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49dec523fc0f3516e181260b473d0363cee1df30/image.png

at 2022-04-12 09:54, Support Team said: 可經API 查看/輸入

at 2022-04-12 09:56, Health & Spirit Healthmart. said: 想請問你地有中文既USER MENU嗎

at 2022-04-12 09:56, Support Team said: 暫時只有英文

2022-04-12-Chat transcript on www.coweasy.com started on Tues-0204.json

at 2022-04-12 02:09, Ken Kwok. said: 我帳號: Everlast King HK Limited

at 2022-04-12 02:09, Ken Kwok. said: 幫我重置:

at 2022-04-12 02:09, Ken Kwok. said: 1/ customers

at 2022-04-12 02:09, Ken Kwok. said: 2/ bank

at 2022-04-12 02:09, Ken Kwok. said: 3/ invoices

at 2022-04-12 02:10, Support Team said: 如需清空試用資料，請電郵至 support@coweasy.com 註明帳戶登入電郵，與你確認後會清空帳戶所有資料，包括所有基礎數據和單據

at 2022-04-12 02:10, Support Team said: 只可清空所有資料，不可選擇重置部分

at 2022-04-12 02:12, Ken Kwok. said: :sweat_smile:

at 2022-04-12 02:14, Ken Kwok. said: 清空需要多久?

at 2022-04-12 02:15, Support Team said: 電郵確認後會，一般 1-2 個工作天內完成

at 2022-04-12 02:15, Ken Kwok. said: 這樣不用了

at 2022-04-12 02:49, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6254df0969e02429d8642798/v/f5c65639b593b9fff56cebd0f89eabb290794fda/WhatsApp_Image_2022-04-12_at_10.49.10_AM.jpeg

at 2022-04-12 02:52, Ken Kwok. said: 是否需要開啟多個chart of account

at 2022-04-12 02:53, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6254df0969e02429d8642798/v/73e10522525da864c5a73cf6634241f02d353d2c/WhatsApp_Image_2022-04-12_at_10.53.25_AM.jpeg

at 2022-04-12 02:54, Ken Kwok. said: 2002 董事往來 - Ken

at 2022-04-12 02:54, Ken Kwok. said: 2003 董事往來 - Amy

at 2022-04-12 02:55, Support Team said: 要開不同科目報表才會有明細

at 2022-04-12 02:56, Ken Kwok. said: 不同客戶輸入,預付按金就不需要開多個賬號?

at 2022-04-12 02:57, Support Team said: 在銷售模組輸入發票/收款，用不同客戶，就不需要

at 2022-04-12 02:58, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6254df0969e02429d8642798/v/5d0db59c1c089f258f72914de9736e3efae2804f/WhatsApp_Image_2022-04-12_at_1.18.19_AM.jpeg

at 2022-04-12 02:58, Ken Kwok. said: 在影片中看到可以上傳每個月嘅月結單

at 2022-04-12 02:58, Ken Kwok. said: 但在實際介面我找不到

at 2022-04-12 03:02, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6254df0969e02429d8642798/v/4c35a565a9dd2acfdf8746d7613e5eac49408ea7/WhatsApp_Image_2022-04-12_at_10.43.46_AM.jpeg

at 2022-04-12 03:02, Ken Kwok. said: 請問這個是不是每月開始的日期 20190401 ~ 四月數據20190501 ~五月數據

at 2022-04-12 03:05, Ken Kwok. said: 上載的銀行数据是不是不能再上載同一個voucher no overwrite 之前的數據？

at 2022-04-12 03:23, Support Team said: 是開始日期overwrite，要先匯出再匯入才會覆蓋該張單，否則會新增，或已有相同傳票編號的不會匯入

at 2022-04-12 03:25, Ken Kwok. said: 即是相同的不能相b用同傳票編號方法去overwrite

at 2022-04-12 03:26, Support Team said: 是的，月結單輸入要用匯出的excel修改匯入才覆蓋

at 2022-04-12 03:30, Ken Kwok. said: 但滙入相同voucher NO. 也是改不了

at 2022-04-12 03:30, Ken Kwok. said: 除非用新的voucher No

at 2022-04-12 03:30, Support Team said: 月結單輸入只可用匯出的excel修改匯入才覆蓋

2022-04-12-Chat transcript on www.coweasy.com started on Tues-0213.json

at 2022-04-12 10:25, DAISY KO. said: 要付應付支出,

at 2022-04-12 10:29, Support Team said: 什麼意思呢？

at 2022-04-12 10:31, DAISY KO. said: 我要取消 , 但找不到記記錄

at 2022-04-12 10:34, Support Team said: 請問在哪裏輸入

2022-04-13-Chat transcript on hk1.coweasy.com started on Wedn-0215.json

at 2022-04-13 02:58, Jacob Tam. said: 你好, 請問創建新用戶後,該用戶是否可以自行修改密碼?

at 2022-04-13 02:58, Jacob Tam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62563b3e69e02429d81e5344/v/6e3ef835a284d3288e919914fcb94a129b3d6089/image.png

at 2022-04-13 02:58, Support Team said: 可以

at 2022-04-13 03:00, Jacob Tam. said: 另,如管理員需要改密碼,請問是否按這個"發送"?

at 2022-04-13 03:00, Jacob Tam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62563b3e69e02429d81e5344/v/6c8818964cb33469239c4759e19285dd0b70ced7/image.png

at 2022-04-13 03:00, Support Team said: 不是

at 2022-04-13 03:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/846a5dde6a19ddc2da7598383c04ff16e4ee5415/image.png

at 2022-04-13 03:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e341d4423101c740b24718def2a49595198a31dc/image.png

at 2022-04-13 03:01, Support Team said: 所有用戶改密碼都是入去這裏改

at 2022-04-13 03:02, Jacob Tam. said: 明白, 謝謝

2022-04-13-Chat transcript on hk1.coweasy.com started on Wedn-0216.json

at 2022-04-13 03:50, shylacc@163.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6256481f69e02429d8df9d6b/v/67eb047695364c827f630ccfb4776f7b2f9334e8/image.png

at 2022-04-13 03:50, shylacc@163.com. said: 期初余额怎么汇出？

at 2022-04-13 03:51, shylacc@163.com. said: 我想汇出做完再汇入

at 2022-04-13 03:52, shylacc@163.com. said: :grin:

at 2022-04-13 03:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/648a8ce5ff44629a80d66ddd36af008687e98c9a/image.png

at 2022-04-13 03:55, shylacc@163.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6256481f69e02429d8df9d6b/v/afe68bff15761f079be69cc6ba7674131dc63858/image.png

at 2022-04-13 03:55, shylacc@163.com. said: 先汇出模板显示这个

at 2022-04-13 03:57, Support Team said: 匯出科目表excel給我們檢查

at 2022-04-13 03:58, shylacc@163.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6256481f69e02429d8df9d6b/v/2baeb6f7c171bfd4b69d23cbdfc83d7bb8164fa7/account.xls

at 2022-04-13 03:58, shylacc@163.com. said: 科目表内置有几个删不掉能不能删掉

at 2022-04-13 03:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9e42efe7421a54b6296d0e1ed4124d24c9115d3a/image.png

at 2022-04-13 04:00, Support Team said: 這些是control account，不能刪除，只可修改編號名稱

at 2022-04-13 04:00, shylacc@163.com. said: 那就不删除我们只用自己的

at 2022-04-13 04:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9a08811e5a808d906427a43a519ed5eca19d2bc6/image.png

at 2022-04-13 04:02, Support Team said: ARAP之類的科目，不需要爲每個客戶/供應商開科目，在銷售/採購/支出模組，選不同的客戶/供應商，系統會自動分sub-ledger

at 2022-04-13 04:03, shylacc@163.com. said: 我们不用其他功能的，就现在的科目可以用吗

at 2022-04-13 04:04, Support Team said: 只用會計，不用銷售/採購/支出模組？

at 2022-04-13 04:04, shylacc@163.com. said: 是

at 2022-04-13 04:08, Support Team said: 可以

at 2022-04-13 04:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5b344234b12d299cd98f507796742876af5f4295/image.png

at 2022-04-13 04:09, Support Team said: 試試刪除XFA21110，再將16110 改爲XFA21110

2022-04-13-Chat transcript on hk1.coweasy.com started on Wedn-0217.json

at 2022-04-13 05:11, shylacc@163.com. said: 我刚刚的问题解决了嘛？

at 2022-04-13 05:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ddcf575e70247967fb3f54f6e72b81dd18cf9b3/image.png

at 2022-04-13 05:11, Support Team said: 試試刪除XFA21110，再將16110 改爲XFA21110

2022-04-13-Chat transcript on hk1.coweasy.com started on Wedn-0220.json

at 2022-04-13 07:15, shylacc@163.com. said: 你好我怎么关闭盈利滚存

at 2022-04-13 07:15, shylacc@163.com. said: 我不想把21年的费用自动划到盈余滚存里

at 2022-04-13 07:16, Support Team said: 系統的報表在每年年結都會自動將P&L轉去盈余滚存的

at 2022-04-13 07:16, Support Team said: 並沒有關閉的選項

at 2022-04-13 07:17, shylacc@163.com. said: 那我期初余额能设置到22.1.1吗？

at 2022-04-13 07:17, shylacc@163.com. said: 我不要自动过去

at 2022-04-13 07:18, Support Team said: 初始餘額日期可以選其他日期，不一定要跟年結

at 2022-04-13 07:19, shylacc@163.com. said: 好谢谢

at 2022-04-13 07:19, shylacc@163.com. said: 你们国内的支援电话或客服吗

at 2022-04-13 07:20, Support Team said: 我們沒有提供電話支援，支援都是在這裏或者whatsapp/wechat

at 2022-04-13 07:20, shylacc@163.com. said: Wechat告诉一下

at 2022-04-13 07:23, Support Team said: Wechat ID：CowEasy

2022-04-13-Chat transcript on hk1.coweasy.com started on Wedn-0221.json

at 2022-04-13 07:04, DAISY KO. said: 你好, 請問我要入採購單, 有貨品, 及運費在發票, 我可以同時在收

at 2022-04-13 07:05, DAISY KO. said: 貨輸為庫存及運輸費嗎

at 2022-04-13 07:06, Support Team said: 是的

at 2022-04-13 07:17, DAISY KO. said: 入不到運輸費用

at 2022-04-13 07:17, DAISY KO. said: 在那裡入

at 2022-04-13 07:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c97403610510687b7b3be9e655a324ffb63c5023/image.png

at 2022-04-13 07:29, Support Team said: 加1行選科目，如沒有科目可新增

at 2022-04-13 07:33, DAISY KO. said: 我有運費用, 佐沒有顯示出來

at 2022-04-13 07:35, DAISY KO. said: 只有庫存項目

at 2022-04-13 07:35, DAISY KO. said: 沒有其他費用項目

at 2022-04-13 07:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f7074c3a90c15ae10e73a6964e2a57fa05b3d4be/image.png

at 2022-04-13 07:35, Support Team said: 這裏選

at 2022-04-13 07:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7a4cbc5ded9f2e881c348733ce3cc14e1ecb084/image.png

2022-04-13-Chat transcript on hk1.coweasy.com started on Wedn-0222.json

at 2022-04-13 08:28, Health & Spirit Healthmart. said: 你好~

at 2022-04-13 08:28, Health & Spirit Healthmart. said: 如果有倉存不是用來銷售的~ 那要怎設定?

at 2022-04-13 08:29, Support Team said: 沒有相關設定，用戶只能提醒同事銷售時不要選擇相關地區

at 2022-04-13 08:30, Health & Spirit Healthmart. said: 可以分CAT嗎?

at 2022-04-13 08:30, Support Team said: 沒有相關設定

2022-04-13-Chat transcript on hk1.coweasy.com started on Wedn-0223.json

at 2022-04-13 07:33, john chan. said: 您好

at 2022-04-13 07:34, john chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62567ba169e02429d8364519/v/aa3a65ea569cb63b0c57bace06293125dc9ac1ac/image.png

at 2022-04-13 07:34, john chan. said: 報價單裡面的信期麻煩改下

at 2022-04-13 07:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f1114bcddfc994321cab046fa40b74533d8bc0bd/image.png

at 2022-04-13 07:35, Support Team said: 報價單這個位入了什麼

at 2022-04-13 07:35, john chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62567ba169e02429d8364519/v/cf0a0a2206b2eaf929ee88a4781958ed00542b14/image.png

at 2022-04-13 07:36, john chan. said: 信期在導出PDF時格式不對

at 2022-04-13 07:43, Support Team said: 再出pdf試試

at 2022-04-13 07:43, john chan. said: 可以了，謝謝

at 2022-04-13 07:43, john chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62567ba169e02429d8364519/v/068c6539c45949f7b262b240062c1ca70c759d9f/image.png

2022-04-13-Chat transcript on hk1.coweasy.com started on Wedn-0224.json

at 2022-04-13 09:17, Health & Spirit Healthmart. said: 想問如何設定套裝?COMBO

at 2022-04-13 09:18, Health & Spirit Healthmart. said: 一個套裝內有數款產品那種

at 2022-04-13 09:23, Support Team said: 在登記產品編號的右方，選擇 “組合”

at 2022-04-13 09:28, Health & Spirit Healthmart. said: 可以CAP圖給我看一看?

at 2022-04-13 09:28, Health & Spirit Healthmart. said: 看到了

at 2022-04-13 09:33, Health & Spirit Healthmart. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625691cb69e02429d8eef9fe/v/4d4804d1b0b1bf548346f3196f4ee8e35d79d6a8/image.png

at 2022-04-13 09:33, Health & Spirit Healthmart. said: 請問呢個產品內既銷售科目應該要設定什麼?

at 2022-04-13 09:54, Health & Spirit Healthmart. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625691cb69e02429d8eef9fe/v/c5e30ddbb266afc9016b45dbc74ca999b03c4656/image.png

at 2022-04-13 09:55, Health & Spirit Healthmart. said: 還有這個是怎樣設定?

at 2022-04-13 10:50, Support Team said: 預設銷售項目只是在輸入發票的時候，默認了一個指定的銷售項目

at 2022-04-13 10:52, Support Team said: 這些是設定一些不同銷售數量的不同優惠，例如：一件十元、買兩件十八元之類

2022-04-13-Chat transcript on www.coweasy.com started on Wedn-0218.json

at 2022-04-13 02:06, Ken Kwok. said: 現在還在做2019嘅賬目, 可不可以跳做今年04/2022

at 2022-04-13 02:07, Support Team said: 可以

at 2022-04-13 02:07, Ken Kwok. said: 03/2022 會AUDIT

at 2022-04-13 02:08, Ken Kwok. said: 會否有影響

at 2022-04-13 02:08, Support Team said: 單據要入齊報表才準確

at 2022-04-13 02:10, Ken Kwok. said: 當做柯迪嘅時候需不需要有adjustment

at 2022-04-13 02:10, Ken Kwok. said: *AUDIT

at 2022-04-13 02:12, Ken Kwok. said: depreciation

at 2022-04-13 02:12, Ken Kwok. said: 分開prepayment

at 2022-04-13 02:12, Ken Kwok. said: Accrual

at 2022-04-13 02:16, Support Team said: depreciation 一般都是給會計師樓做，中小企不做爲免做錯增加會計師工作

at 2022-04-13 02:16, Support Team said: 分開prepayment

at 2022-04-13 02:16, Support Team said: Accrual

at 2022-04-13 02:16, Support Team said: 是值什麼

at 2022-04-13 02:17, Support Team said: 是指什麼

at 2022-04-13 02:21, Ken Kwok. said: 所用一直用就不用理會這些數?

at 2022-04-13 02:22, Ken Kwok. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/62562fa269e02429d8712459/v/b06136e53899033684df3c3ae8784adf643a9b41/Everlast_king_opening_balance_as_20190331.xlsx

at 2022-04-13 02:22, Support Team said: depreciation 一般不做

at 2022-04-13 02:22, Ken Kwok. said: 這FILE是會計給我的31/03/2019 Opening Balance

at 2022-04-13 02:22, Support Team said: prepayment，Accrual 有就要入

at 2022-04-13 02:23, Ken Kwok. said: 當中有Depreciation

at 2022-04-13 02:24, Support Team said: depreciation 一般不做給會計師樓做

at 2022-04-13 02:27, Ken Kwok. said: 不需顯示在軟件?

at 2022-04-13 02:28, Ken Kwok. said: 我不需要入返做紀録?

at 2022-04-13 02:28, Support Team said: 是做完核數後，和其他調整一齊輸入返

at 2022-04-13 02:28, Ken Kwok. said: 明白.

at 2022-04-13 02:32, Ken Kwok. said: 會計師是否有獨立ACCOUNT

at 2022-04-13 02:32, Support Team said: 什麼獨立account？

at 2022-04-13 02:34, Ken Kwok. said: 會計師如何看到盤數

at 2022-04-13 02:36, Support Team said: 新增用戶給會計師登入或者按會計師要求的報表傳票列印/匯出

at 2022-04-13 02:43, Ken Kwok. said: 有權限.

at 2022-04-13 02:44, Support Team said: 是指什麼

at 2022-04-13 02:44, Ken Kwok. said: 新增用戶給會計師登入 - SetUp權限.

at 2022-04-13 02:44, Ken Kwok. said: 要多付1個月月費?

at 2022-04-13 02:46, Support Team said: 如本身有用戶quota未有可直接開新用戶否則要訂購新增用戶

at 2022-04-13 02:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b2a3d678869e1865b9278c6287a476f4444a2e7a/image.png

at 2022-04-13 02:49, Ken Kwok. said: 本身ACCOUNT只有1個管理員?

at 2022-04-13 02:49, Ken Kwok. said: 基本用戶?

at 2022-04-13 02:49, Support Team said: 只有1個管理員

at 2022-04-13 02:50, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62562fa269e02429d8712459/v/4817dbd934f1593bec70606cca13c19b14661ca3/WhatsApp_Image_2022-04-13_at_10.48.34_AM.jpeg

at 2022-04-13 02:50, Support Team said: 可新增一般用戶

at 2022-04-13 02:50, Ken Kwok. said: 可否關掉currency

at 2022-04-13 02:51, Ken Kwok. said: 只有1种currency

at 2022-04-13 02:51, Support Team said: 不可以，只有一種也會顯示

at 2022-04-13 02:52, Ken Kwok. said: :thinking:

at 2022-04-13 02:54, Ken Kwok. said: 如果開invoice 是: $100, 個客付錢時給了$130

at 2022-04-13 02:54, Ken Kwok. said: $30 自動在prepayment Account?

at 2022-04-13 02:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b3cd01e135376c7ee5dcd76205092e16b614e02b/image.png

at 2022-04-13 02:55, Support Team said: 這樣收會在 AR

at 2022-04-13 02:56, Ken Kwok. said: $250在AR

at 2022-04-13 02:56, Ken Kwok. said: Current Liability?

at 2022-04-13 02:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4823abc34750f7186bd7ccb838ab0757d1b64a2/image.png

at 2022-04-13 02:57, Support Team said: 這樣收在deposit

at 2022-04-13 02:57, Ken Kwok. said: 自己揀ACCOUNT OK

at 2022-04-13 03:05, Ken Kwok. said: 跳做02/2022, Bank Recon 都可以照做?

at 2022-04-13 03:06, Support Team said: 可以

at 2022-04-13 03:06, Ken Kwok. said: 跳做其他月份BF

at 2022-04-13 03:06, Ken Kwok. said: CF?

at 2022-04-13 03:06, Support Team said: 但顯示的結餘可能會不準

at 2022-04-13 03:06, Ken Kwok. said: 不能填寫結餘?

at 2022-04-13 03:08, Ken Kwok. said: 結餘必須累積的嗎

at 2022-04-13 03:08, Support Team said: 可直接填

at 2022-04-13 03:08, Support Team said: 顯示的差異可能會不準

at 2022-04-13 03:08, Ken Kwok. said: BF CF

at 2022-04-13 03:09, Support Team said: 總分類帳的結餘不能直接填

at 2022-04-13 03:09, Ken Kwok. said: 但銀行結餘可以自己填寫

at 2022-04-13 03:09, Support Team said: BF 也是跟總分類帳

at 2022-04-13 03:09, Support Team said: 是的

at 2022-04-13 03:11, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62562fa269e02429d8712459/v/18136177831ca011ede6e71b466b7455958a4b59/WhatsApp_Image_2022-04-13_at_11.11.19_AM.jpeg

at 2022-04-13 03:13, Ken Kwok. said: 是否我在這裏填寫上個月的餘額

at 2022-04-13 03:13, Support Team said: 是的，銀行結餘

at 2022-04-13 03:13, Ken Kwok. said: 這樣就可以跳做其它月

at 2022-04-13 03:16, Ken Kwok. said: 客戶按金可否按照客戶分析報表或查詢客戶結餘

at 2022-04-13 03:17, Ken Kwok. said: 按照個別客戶

at 2022-04-13 03:17, Support Team said: 每個月有 unpresented check 之類要做bank rec時都要入

at 2022-04-13 03:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b8994c599bc6d31ff087e9e7e30e18b88a8135fd/image.png

at 2022-04-13 03:17, Support Team said: 客戶按金可查看這個報表

at 2022-04-13 03:20, Ken Kwok. said: 這個時候沒有特定ACCOUNT? 軟件PRESET?

at 2022-04-13 03:20, Ken Kwok. said: 不能查詢多過兩年

at 2022-04-13 03:20, Ken Kwok. said: 這個好像是查詢所有轉賬

at 2022-04-13 03:21, Ken Kwok. said: 不是這個客戶的結餘

at 2022-04-13 03:23, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62562fa269e02429d8712459/v/799b058ff2fe1c8aba9f3011d88b6ae54e2227bf/WhatsApp_Image_2022-04-13_at_11.23.23_AM.jpeg

at 2022-04-13 03:24, Ken Kwok. said: 是不是自定ACCOUNT

at 2022-04-13 03:24, Support Team said: 客戶按金報表科目：科目性質是Current Liabilities, 科目名稱有 deposit，按金，訂金，預付之類字眼

2022-04-14-Chat transcript on hk1.coweasy.com started on Thur-0225.json

at 2022-04-14 03:32, Andy Tam. said: Understood quotation number will updated automatically, how is invoice number?

at 2022-04-14 03:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f569f6f0d873716251f3448b64b987f2003305c6/image.png

at 2022-04-14 03:33, Support Team said: 所有單據的編號都是同樣會自動出的

at 2022-04-14 03:39, Andy Tam. said: as same as quotation one? same number? or I need to design format

at 2022-04-14 03:39, Support Team said: 不同編號，相同方式處理

at 2022-04-14 03:40, Andy Tam. said: examples

at 2022-04-14 03:40, Support Team said: 預設就是不同 prefix，用戶也可自行改 prefix

at 2022-04-14 03:40, Andy Tam. said: free to talk on phone?

at 2022-04-14 03:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c020abdd2b093f5686871d3b0072c942bd4f13b/image.png

at 2022-04-14 03:43, Support Team said: 按日期，prefix 部分用戶可自行改，後面固定爲日期00n

at 2022-04-14 03:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ef2d68bee43db56d2b288ab84e9b8eacc7ab424/image.png

at 2022-04-14 03:45, Support Team said: 不tick按日期，用戶可直接改編號，每次開新單，系統自動將上一張的編號加一，如上一張是 III-2021-1001，新單就會出 III-2021-1002

2022-04-14-Chat transcript on hk1.coweasy.com started on Thur-0227.json

at 2022-04-14 04:05, DAISY KO. said: 有沒有客戶欠款總表,

at 2022-04-14 04:05, Support Team said: 賬齡報表

at 2022-04-14 04:09, DAISY KO. said: 只例欠款

at 2022-04-14 04:10, Support Team said: 沒有，會顯示未settled明細

at 2022-04-14 04:11, DAISY KO. said: 沒有 ?

at 2022-04-14 04:11, Support Team said: AR沒有只顯示總額的報表

2022-04-14-Chat transcript on hk1.coweasy.com started on Thur-0228.json

at 2022-04-14 04:04, Ida Choi. said: 請問那個位置, 可以重看之前查詢及解答?

at 2022-04-14 04:08, Support Team said: 1 I006數量負數，有沒有做過入倉？沒有原料 I003 入倉時輸入採購之後做玩包裝後，做庫存調整轉入

at 2022-04-14 04:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c0232527a2377bd1799caa5be40df760f2b376cf/chrome_4WHR5j1NXg.png

at 2022-04-14 04:09, Support Team said: 原材料數量入負數，單價入成本價成品數量正數，單價 =所有原材料的總值除以成品數量

at 2022-04-14 04:11, Support Team said: 2 贈品的數量是否確定，還是每次銷售才決定送幾多？

at 2022-04-14 04:11, Ida Choi. said: 是每次銷售才決定送幾多

at 2022-04-14 04:16, Support Team said: 庫存調整轉入有2種需要做：1 每次採購做了包裝後，將 I003 變成 I0062 每次銷售，做贈品，將 I006 變成 I020

at 2022-04-14 04:38, Ida Choi. said: 我直接在該採購單版面做嗎

at 2022-04-14 04:40, Support Team said: 哪個步驟

at 2022-04-14 04:40, Support Team said: I003 入貨是在採購輸入

at 2022-04-14 04:40, Ida Choi. said: 每次採購做了包裝後，將 I003 變成 I006

at 2022-04-14 04:40, Support Team said: 庫存調整轉入

at 2022-04-14 04:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/26d9ff0bb31f884baf9937d2753751c265fc0863/image.png

at 2022-04-14 04:41, Support Team said: 2個轉換都是庫存調整轉入

2022-04-14-Chat transcript on hk1.coweasy.com started on Thur-0230.json

at 2022-04-14 07:21, Ida Choi. said: 庫存調整,轉入, 只輸入數量, 不用輸入單價, 是嗎?

at 2022-04-14 07:22, Support Team said: 單價要入成本價

at 2022-04-14 07:23, Ida Choi. said: 不輸入有什麼影響

at 2022-04-14 07:23, Support Team said: 庫存會變成 0 成本

at 2022-04-14 07:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0489421ad72807f449fc22aca8f8710d03f7bf59/chrome_4WHR5j1NXg.png

at 2022-04-14 07:24, Support Team said: 原材料數量入負數，單價入成本價成品數量正數，單價 =所有原材料的總值除以成品數量

2022-04-14-Chat transcript on hk1.coweasy.com started on Thur-0231.json

at 2022-04-14 08:06, Health & Spirit Healthmart. said: 你好~

at 2022-04-14 08:07, Health & Spirit Healthmart. said: 尋晚你地臨收工時個點覆

at 2022-04-14 08:07, Health & Spirit Healthmart. said: 因為轉左去SEND EMAIL既晝面後, 我睇唔返你既REPLY

at 2022-04-14 08:07, Health & Spirit Healthmart. said: 連D MSG都無埋

at 2022-04-14 08:09, Support Team said: 預設銷售項目只是在輸入發票的時候，默認了一個指定的銷售項目這些是設定一些不同銷售數量的不同優惠，例如：一件十元、買兩件十八元之類

at 2022-04-14 08:11, Health & Spirit Healthmart. said: 另外~ 我想問組合設定好後, 但張invoice 係睇唔到組合內既內容

at 2022-04-14 08:12, Support Team said: 組合設置截圖看看

at 2022-04-14 08:12, Support Team said: 發票輸入有沒有銷售內容？

at 2022-04-14 08:13, Health & Spirit Healthmart. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6257d39869e02429d811753e/v/855c67e7301362ea66629b613d8a883a110ea6c1/image.png

at 2022-04-14 08:13, Support Team said: 發票輸入時有沒有銷售這些item

at 2022-04-14 08:14, Health & Spirit Healthmart. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6257d39869e02429d811753e/v/5d922d11ea877c8cbd724c0bffc724d673fe4222/image.png

at 2022-04-14 08:14, Health & Spirit Healthmart. said: 發票上只有顯示呢個套裝既說明

at 2022-04-14 08:14, Health & Spirit Healthmart. said: 發票輸入時有沒有銷售這些item有

at 2022-04-14 08:15, Health & Spirit Healthmart. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6257d39869e02429d811753e/v/d9d5b625ab9812c5df6ff4c5ceaecb6852cd5589/image.png

at 2022-04-14 08:15, Support Team said: pdf 預設不顯示

at 2022-04-14 08:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f9213be7b8b3bdf4736e0522a464679bc1ef90a4/image.png

at 2022-04-14 08:15, Health & Spirit Healthmart. said: 我可以點去呢一版??

at 2022-04-14 08:16, Support Team said: double click databand filtersfilters on 不tick

at 2022-04-14 08:16, Support Team said: 自訂樣式請參考faq
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-04-14 08:23, Health & Spirit Healthmart. said: 我岩岩SAVE錯左係自訂1度

at 2022-04-14 08:23, Health & Spirit Healthmart. said: 咁我點還原?

at 2022-04-14 08:24, Support Team said: 原本的自訂1 是沒有修改過的？

at 2022-04-14 08:24, Health & Spirit Healthmart. said: 我想要返自訂1個模版

at 2022-04-14 08:24, Health & Spirit Healthmart. said: 是

at 2022-04-14 08:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/254a17ebdac8c9708902a2892b327386dae2fc97/SalesInvoice.mrt

at 2022-04-14 08:25, Support Team said: 這個是自訂1的預設模板

2022-04-14-Chat transcript on hk1.coweasy.com started on Thur-0233.json

at 2022-04-14 09:43, Ida Choi. said: 請問供應商 CRM 及客戶 CRM 可以混合用嗎?

at 2022-04-14 09:45, Ida Choi. said: 供應商向我們購買其他產品, 我是否可以用供應商我編號去開銷售單呢?

at 2022-04-14 09:46, Ida Choi. said: 還是需要獨立開一個銷售的客戶編號?

at 2022-04-14 09:50, Support Team said: 不需要，我們是可以登記一次，同時成為客戶和供應商

at 2022-04-14 09:51, Ida Choi. said: 到時客戶清單可以同時看到嗎

at 2022-04-14 09:52, Ida Choi. said: 這個解決了

at 2022-04-14 09:52, Ida Choi. said: 看到了

at 2022-04-14 09:52, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6257eca269e02429d8071b2a/v/2a7f18fb3726423305d1a47060f507c604dbca7a/image.png

at 2022-04-14 09:52, Support Team said: 可以，在銷售報表可看到因他採購而扣除的紀錄

at 2022-04-14 09:53, Ida Choi. said: 另這張單輸入, 但庫存數量顯示不了12 包

at 2022-04-14 09:54, Support Team said: 具體我沒有你登記產品單位的詳情

at 2022-04-14 09:54, Support Team said: 但你應該是登記了一盒有12包

at 2022-04-14 09:54, Support Team said: 所以與採購一盒，庫存便會有12包入倉

2022-04-14-Chat transcript on www.coweasy.com started on Thur-0226.json

at 2022-04-14 02:40, Ida Choi. said: 你好!

at 2022-04-14 02:40, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625783b169e02429d8f81f43/v/d755bcf171bf4745af9f91920c2aeab2df3d89e1/image.png

at 2022-04-14 02:40, Ida Choi. said: 請問兩倨折扣有什麼分別?

at 2022-04-14 02:40, Support Team said: 按每個產品折扣

at 2022-04-14 02:40, Ida Choi. said: 會計方面, 是否可以一拼看到折扣支出?

at 2022-04-14 02:40, Support Team said: 直接輸入折扣

at 2022-04-14 02:41, Support Team said: 產品折扣直接減單價，減少收入的金額

at 2022-04-14 02:41, Support Team said: 直接入折扣的才會有支出

at 2022-04-14 02:43, Ida Choi. said: 直接減單價，會計看不到實際折扣支出, 我理解對嗎?

at 2022-04-14 02:43, Support Team said: 是的

at 2022-04-14 02:46, Ida Choi. said: 另短片介紹有個 "工程" ,這個是增值服務, 是嗎?

at 2022-04-14 02:46, Support Team said: 是的

at 2022-04-14 02:46, Support Team said: 主要功能是入發票/採購/支出時選project，可按不同project查看p&l

at 2022-04-14 02:48, Ida Choi. said: 如果是贈品, 我要統計數量及金額, 需如何操作?

at 2022-04-14 02:49, Ida Choi. said: 是否要另開一個庫存是贈品呢

at 2022-04-14 03:02, Support Team said: 贈品一般都是出發票時直接入0單價這樣處理，但不能分開計算一般銷售和贈品數量

at 2022-04-14 03:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db19bf82b1ae60fd5a1dd6a1294a527571c8c555/chrome_96sRg1yijf.png

at 2022-04-14 03:03, Support Team said: 另外新增庫存作贈品，是可以單獨計算到贈品數量，但每次送出贈品，都要在庫存調整轉入，將原本的產品數量轉去贈品

at 2022-04-14 03:04, Support Team said: 單價入該產品的成本價

at 2022-04-14 03:08, Ida Choi. said: 如果每項產品我都新增贈品, 但沒有在庫存調整轉入, 有什麼影響

at 2022-04-14 03:09, Support Team said: 贈品負數

at 2022-04-14 03:09, Support Team said: 真的產品沒有扣減贈品的數量

at 2022-04-14 03:10, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625783b169e02429d8f81f43/v/3f1dcee3cb96adad1e450919f5c11fcd8667bbeb/image.png

at 2022-04-14 03:10, Ida Choi. said: 扣同一庫存

at 2022-04-14 03:11, Ida Choi. said: 這樣可以嗎?

at 2022-04-14 03:12, Support Team said: 2個都選 I006？

at 2022-04-14 03:12, Ida Choi. said: 不是

at 2022-04-14 03:12, Ida Choi. said: 兩個獨立 code

at 2022-04-14 03:13, Support Team said: I006 I020，要在庫存調整轉入轉數量，庫存數才對

at 2022-04-14 03:15, Ida Choi. said: 輸入了採購單, 不是已有庫存數嗎?

at 2022-04-14 03:15, Ida Choi. said: 都要做 "庫存調整轉入" ?

at 2022-04-14 03:15, Support Team said: 採購時已入 I020？

at 2022-04-14 03:17, Support Team said: 如採購就分開產品和贈品入貨就不需再入庫存調整

at 2022-04-14 03:18, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625783b169e02429d8f81f43/v/9ee0b7530f5010725a47eacde569af0df194bd06/image.png

at 2022-04-14 03:18, Ida Choi. said: 我買原料 I003, 004, 005

at 2022-04-14 03:19, Ida Choi. said: 包裝彼成為 I006 I020

at 2022-04-14 03:19, Ida Choi. said: 全部扣同一庫存

at 2022-04-14 03:20, Ida Choi. said: 換言之, 這樣需要做"庫存調整轉入" 的動作, 對嗎

at 2022-04-14 03:21, Ida Choi. said: 我買原料 I003, 004, 005, 採購時分別入 I003, 004, 005

at 2022-04-14 03:23, Support Team said: 是怎樣操作包裝成 I006？

at 2022-04-14 03:25, Support Team said: 包裝 I006時，有將部分包裝爲 I020的話，就不需入庫存調整

at 2022-04-14 03:26, Ida Choi. said: 包裝好 I006 賣給客人

at 2022-04-14 03:27, Support Team said: 不是你們人手怎樣操作，是包裝怎樣輸入系統

at 2022-04-14 03:28, Ida Choi. said: 基礎設定, 扣同一庫存

at 2022-04-14 03:28, Support Team said: 包裝 I006 的單據截圖看看

at 2022-04-14 03:29, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625783b169e02429d8f81f43/v/c539c24ae33efaa28fe8de5ffdccdcfebedf5053/image.png

at 2022-04-14 03:29, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625783b169e02429d8f81f43/v/2f52209313a3c630011db66277f2eb2d16d7995b/image.png

at 2022-04-14 03:32, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625783b169e02429d8f81f43/v/5e24673b35fce589597376976f04ecce91de5b98/image.png

at 2022-04-14 03:33, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625783b169e02429d8f81f43/v/84b2d3570f2df1acc4e29025c2b1b5486f32862a/image.png

at 2022-04-14 03:35, Support Team said: 這是銷售出貨，怎樣將 I003 包裝爲 I006？

at 2022-04-14 03:36, Support Team said: 庫存流量報表只看 I006，看看入倉的記錄

at 2022-04-14 03:39, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625783b169e02429d8f81f43/v/afebbe22f9f40e63aee099f51a8f1fc8b3db381d/image.png

at 2022-04-14 03:41, Support Team said: I006數量負數，有沒有做過入倉？

at 2022-04-14 03:41, Ida Choi. said: "庫存調整轉入" 的動作, 是採購時同步做嗎?

at 2022-04-14 03:42, Ida Choi. said: I006數量負數，有沒有做過入倉？沒有

at 2022-04-14 03:43, Ida Choi. said: 入倉 = 庫存調整轉入 ??

at 2022-04-14 03:45, Ida Choi. said: 庫存轉倉跟庫存調整轉入有什麼分別?

at 2022-04-14 03:46, Support Team said: 採購，庫存調整轉入都可以是入倉

at 2022-04-14 03:47, Support Team said: 庫存轉倉只是將庫存數量，在不同地區轉移，總數量不會改變

at 2022-04-14 03:48, Support Team said: 包裝/組裝/生產，都可在庫存調整轉入處理：

at 2022-04-14 03:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/416bfdcf1fee66d0d353a540dec5bd173631ae61/image.png

at 2022-04-14 03:50, Support Team said: 原材料數量入負數，單價入成本價成品數量正數，單價 =所有原材料的總值除以成品數量

at 2022-04-14 03:57, Ida Choi. said: 採購，庫存調整轉入都可以是入倉 ==== 即是我入採購單時, 同步做庫存調整轉入, 對?

2022-04-14-Chat transcript on www.coweasy.com started on Thur-0229.json

at 2022-04-14 02:23, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6257802b69e02429d8c40e58/v/4ec4ccdd8133bd54e4517e2c961cf8ca8b91754c/WhatsApp_Image_2022-04-14_at_10.11.31_AM.jpeg

at 2022-04-14 02:24, Ken Kwok. said: 請問如何設置

at 2022-04-14 02:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f0f11ba1ca6c1f7acf616e8db67ca80ea171cb17/chrome_rkZgZg4ygE.png

at 2022-04-14 02:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c11fe81361406e14e5db1d7fbd12d6b605a0362/chrome_AVomaOpWW4.png

at 2022-04-14 02:40, Support Team said: 客戶按金結餘查看按金狀況報表，但報表不會分開不同科目顯示，相關科目名稱需有deposit prepaid 預付按金之類字眼

at 2022-04-14 02:40, Support Team said: 一般客戶按金問題可參考FAQ
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit

at 2022-04-14 02:45, Ken Kwok. said: 可以看project設定?

at 2022-04-14 02:45, Support Team said: 你指什麼

at 2022-04-14 02:46, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6257802b69e02429d8c40e58/v/bdbdc0e3768ce6fa3c99c40d06ba9c619d3efdbd/WhatsApp_Image_2022-04-14_at_10.22.08_AM.jpeg

at 2022-04-14 02:47, Ken Kwok. said: 可否按project設定分頪

at 2022-04-14 02:47, Support Team said: 設定什麼分類？

at 2022-04-14 02:48, Support Team said: project報表只顯示P&L，不會顯示按金

at 2022-04-14 02:53, Ken Kwok. said: general ledger 報表可以按project[ken_01, ken_02] 顯示?

at 2022-04-14 02:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f2c7b70dad3fccf7f6692d637765118ea076d52c/image.png

at 2022-04-14 02:56, Ken Kwok. said: 不能由X至XX

at 2022-04-14 02:56, Ken Kwok. said: 工程

at 2022-04-14 02:56, Support Team said: ledger 按 project 篩選只可選1個

at 2022-04-14 03:15, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6257802b69e02429d8c40e58/v/61b2672e7bea54e7a7cd13473fb741fc67d4f8e9/aef1b333-6729-4530-aad2-1b41cc3dafa3.jpg

at 2022-04-14 03:17, Ken Kwok. said: 1 / :point_down_tone3: 開發票

at 2022-04-14 03:17, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6257802b69e02429d8c40e58/v/364011cde33c0960368347df4ff35d01655e8cc8/7043fd5f-0aa2-46fb-85ee-3a94255e3611.jpg

at 2022-04-14 03:18, Ken Kwok. said: 2/ :point_down_tone3: 開收據

at 2022-04-14 03:18, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6257802b69e02429d8c40e58/v/1094588a77ff706253a1f2cb66db9ba3183a201c/aef1b333-6729-4530-aad2-1b41cc3dafa3.jpg

at 2022-04-14 03:58, Ken Kwok. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6257802b69e02429d8c40e58/v/7b7bd8e421ff46a9b59d7b2c98caf6189265421f/f9c1d54e-1191-4194-90d3-fcb897f7bf1e.jpg

at 2022-04-14 04:04, Support Team said: 這張圖還有什麼問題

at 2022-04-14 04:05, Ken Kwok. said: 輸入程序一樣?

at 2022-04-14 04:05, Ken Kwok. said: 這是currnet asset

at 2022-04-14 04:07, Support Team said: 一樣，選相關科目就可以，預付按金是選 currnet asset

2022-04-14-Chat transcript on www.coweasy.com started on Thur-0232.json

at 2022-04-14 08:52, Shiny Health Marketing Limited. said: 點解係呢度無數據可以睇到?

at 2022-04-14 08:52, Shiny Health Marketing Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6257dfb569e02429d801a7b9/v/6e993899756e8ac8add2b2a7ee40d924cf839e79/Screenshot_2022-04-14_at_4.52.05_PM.png

at 2022-04-14 08:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a7cc82511ceff5e72dd4a2ad337ef5b562c0901/image.png

at 2022-04-14 08:54, Support Team said: 這裏的時段有沒有輸入過記錄

2022-04-15-Chat transcript on hk1.coweasy.com started on Frid-0234.json

at 2022-04-15 07:13, matrixmiji.fin@gmail.com. said: 請問BANK的BALANCE 是否以12月31號的銀碼入

at 2022-04-15 07:13, matrixmiji.fin@gmail.com. said: 如果正常的支出要點入數呀

at 2022-04-15 07:16, matrixmiji.fin@gmail.com. said: 如入電費單, 是否要開咗電訊公司的名稱,之後再入數對吐嗎?如果唔入,直接入PAYMENT,可以嗎?

at 2022-04-15 07:20, matrixmiji.fin@gmail.com. said: 唔按照月份可以嗎?

at 2022-04-15 07:23, matrixmiji.fin@gmail.com. said: EP及 EXP字頭的 payment 有乜分別以

at 2022-04-15 07:26, Support Team said: 不好意思，由於今天是公眾假期，系統應用請在假期後查詢，不便之處，敬請原諒，謝謝！

2022-04-18-Chat transcript on hk1.coweasy.com started on Mond-0236.json

at 2022-04-18 04:40, Vincent Cheng. said: how to change the default account of "Select bank or cash account" in the page of Manual input of bank transactions?

at 2022-04-18 04:43, Support Team said: 不好意思，由於今天是公眾假期，如需應用查詢，請明天提問，不便之處，敬請原諒，謝謝

2022-04-18-Chat transcript on hk1.coweasy.com started on Mond-0237.json

at 2022-04-18 07:00, heby@yifutextile.com. said: 请问有Packing List吗？

at 2022-04-18 07:01, heby@yifutextile.com. said: 做完发票找不到Packing List在哪里

at 2022-04-18 07:02, Support Team said: 不好意思，由於今日是公眾假期，未能支援系統應用查詢，請你明天再提問，不便之處，敬請原諒，謝謝

2022-04-18-Chat transcript on www.coweasy.com started on Mond-0238.json

at 2022-04-18 07:26, V1650266702335885 said: 想問問企業雲是按每月收費還是年費

at 2022-04-18 07:29, Support Team said: 可以按月或按年繳付

2022-04-19-Chat transcript on hk1.coweasy.com started on Tues-0240.json

at 2022-04-19 08:16, Ho Wai Sum. said: can pay by HK Alipay ?

at 2022-04-19 08:16, Support Team said: 暫時未有 Alipay HK

at 2022-04-19 08:25, Ho Wai Sum. said: already paid by credit card, but account not yet update the payment ?

at 2022-04-19 08:26, Ho Wai Sum. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625e6b7f69e02429d86b4e34/v/cca26d775087e73301e44125ad7dc985061946cd/IMG_4234.jpg

at 2022-04-19 08:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9b54bb4760c64fd949e3015111529283a8d95b10/image.png

at 2022-04-19 08:28, Support Team said: 應該已update，請查看系統和電郵

2022-04-19-Chat transcript on hk1.coweasy.com started on Tues-0241.json

at 2022-04-19 08:22, LINDA. said: 請問加多個送貨地址如何=存入資料?

at 2022-04-19 08:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c34085ee6ee9058f384b11671d4ffd45cdd65313/image.png

at 2022-04-19 08:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3a25d5bd66e617fb929c3698dfc6ba5b95ac6502/image.png

2022-04-20-Chat transcript on hk1.coweasy.com started on Wedn-0242.json

at 2022-04-20 03:01, Raymond Chan. said: 你好，請問已經create左的invoice可以如何修改呢？

at 2022-04-20 03:02, Raymond Chan. said: 我見系統無的save edit

at 2022-04-20 03:02, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/625f766a69e02429d81b8be3/v/8d93fcc5e4fe1c16243be161c09d6ccfea42e2f3/image.png

at 2022-04-20 03:11, Support Team said: 發票記錄看看是否locked

at 2022-04-20 03:11, Support Team said: 或者公司資料看看凍結日期

2022-04-20-Chat transcript on hk1.coweasy.com started on Wedn-0243.json

at 2022-04-20 03:47, Raymond Chan. said: sorry, 頭先問edit invoice

at 2022-04-20 03:47, Raymond Chan. said: 點睇invoice有無lock到？

at 2022-04-20 03:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9cc001809c9eb3af9e838d05728052988c595d04/image.png

at 2022-04-20 03:51, Raymond Chan. said: 由邊度入去呢個界面？

at 2022-04-20 03:52, Support Team said: 發票記錄

at 2022-04-20 03:52, Raymond Chan. said: ok 搵到，thx

2022-04-20-Chat transcript on hk1.coweasy.com started on Wedn-0244.json

at 2022-04-20 08:22, DAISY KO. said: B/F OPEN STOCK 在那裡入

at 2022-04-20 08:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c0939891fee91a8939d3960eda257001a1fe4e5d/5_14-40-44-Dashboard.png

at 2022-04-20 08:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/35c470d6070db1a8e923dca4e46ecf1f83ed284e/-33-58-初始餘額.png

at 2022-04-20 08:39, DAISY KO. said: 只有16110 , 未有見貨品名稱

at 2022-04-20 08:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d3bafa5b5ebe36f74e0b8902860c1fac564eaf5f/-34-23-庫存_-_初始餘額.png

at 2022-04-20 08:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6f6813e9211d04b526b7bbc25a8e34661ce0f37a/-35-31-庫存_-_初始餘額.png

2022-04-20-Chat transcript on hk1.coweasy.com started on Wedn-0246.json

at 2022-04-20 09:34, DAISY KO. said: 找不到入不到OPEING STOCK

at 2022-04-20 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/71c3c7614de9c68fda8548ed7e592df3f1d838cb/image.png

at 2022-04-20 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/05acdfc32a7f307ab79dcf2287832efb3f49ef02/image.png

at 2022-04-20 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28a59379ba3bc1acbb4cb50066d785f7ae9b07c4/image.png

at 2022-04-20 09:35, DAISY KO. said: 在庫存

at 2022-04-20 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/960a9f8f62c690c02fba0a12cac13332dbf4a51e/image.png

at 2022-04-20 09:36, DAISY KO. said: 在庫存

at 2022-04-20 09:37, DAISY KO. said: 看不到名細

at 2022-04-20 09:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/62f0bc41138e9557080dd5f37bad71e6797ccbdc/image.png

at 2022-04-20 09:43, DAISY KO. said: 找不到

at 2022-04-20 09:44, Support Team said: 有沒有入到初始餘額?\

at 2022-04-20 09:45, DAISY KO. said: 現在想入OPENING STOCK

at 2022-04-20 09:45, Support Team said: 請跟截圖步驟

at 2022-04-20 09:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fd0de114a863ab2d833b5caf7889616bf808729/image.png

at 2022-04-20 09:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f87a77c0eae51bb095475ec980d13d41dd1ae40/image.png

at 2022-04-20 09:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c35a8d777f9830a1070fa70e225cfb92b54dc093/image.png

at 2022-04-20 09:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2c5c5e72025a8a4ef6439d55ccba9541ed965527/image.png

at 2022-04-20 09:48, DAISY KO. said: RETAINED EARING 要入數先?

at 2022-04-20 09:49, Support Team said: 庫存明細輸入數量單價, 總額就是 retained, 上下要平

at 2022-04-20 09:54, DAISY KO. said: 庫存明細位置?

at 2022-04-20 09:54, DAISY KO. said: 只有庫存

at 2022-04-20 09:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7aa798b9b850e6b3e2b58d455e8eb5560f8684d2/image.png

at 2022-04-20 09:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/538e50aa18b5b176d771a14f9fa9a80ce0b94e62/image.png

at 2022-04-20 09:57, DAISY KO. said: 可以呢

2022-04-20-Chat transcript on hk1.coweasy.com started on Wedn-0247.json

at 2022-04-20 09:52, Vincent Cheng. said: where can i create my own company sales invoice?

at 2022-04-20 09:53, Support Team said: 自訂表單樣式請參考FAQ:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2022-04-20-Chat transcript on www.coweasy.com started on Wedn-0245.json

at 2022-04-20 09:36, Flora Lui. said: 想登入試用版，但係冇嘢做到

at 2022-04-20 09:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b58e7ea1d3403bb9bfa99a4d2a9abe3ede7fa4d/image.png

at 2022-04-20 09:46, Support Team said: 或登出, 使用你的賬戶登入試用

2022-04-21-Chat transcript on hk1.coweasy.com started on Thur-0248.json

at 2022-04-21 02:31, Ida Choi. said: Hi 如何在採購單上加上公司印?

at 2022-04-21 02:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e80f7104dd728e64ebb18ff2415a24635ad4f3d/image.png

at 2022-04-21 02:32, Support Team said: 公司資料這裡上傳, 所有表單都會顯示

at 2022-04-21 02:33, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6260b89769e02429d8636e73/v/08b1ea588c4c96d0f1e65ff7ef6078ca97325512/image.png

at 2022-04-21 02:34, Support Team said: 或者修改個別模板

at 2022-04-21 02:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f278420009bcceedad185bcf6f8591ef510a5cdc/image.png

2022-04-21-Chat transcript on hk1.coweasy.com started on Thur-0249.json

at 2022-04-21 03:37, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6260cfc969e02429d8c11617/v/646a1d1191dc75400f05a77435fd67fca36c1fcd/image.png

at 2022-04-21 03:38, Ida Choi. said: 請問系統那個位置, 可以看到狀態列表?

at 2022-04-21 03:38, Ida Choi. said: 銷售單狀態

at 2022-04-21 03:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/76134c39220b62753530f6488fd9d0ee643ff60d/image.png

at 2022-04-21 03:39, Support Team said: 發票紀錄

2022-04-21-Chat transcript on hk1.coweasy.com started on Thur-0250.json

at 2022-04-21 03:56, Mr wong . said: 如何修改公司LOGO

at 2022-04-21 03:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6e0c51ea4ed416504875c64021761012c6fa8e2/image.png

at 2022-04-21 03:56, Support Team said: 公司資料這裡上傳, 所有表單都會顯示

at 2022-04-21 03:57, Support Team said: 或參考faq修改個別的模板:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-04-21 03:58, Mr wong . said: 明白謝謝您

at 2022-04-21 04:00, Mr wong . said: 如不需要公司商標，如何修改

at 2022-04-21 04:01, Support Team said: 鍵盤按 delete 可直接刪除

at 2022-04-21 04:01, Support Team said: 修改個別的模板, 鍵盤按 delete 可直接刪除

at 2022-04-21 04:02, Support Team said: 或公司資料, 上傳空白圖片

2022-04-21-Chat transcript on hk1.coweasy.com started on Thur-0251.json

at 2022-04-21 08:21, Mr wong . said: 如何修改公司商標

at 2022-04-21 08:23, Support Team said: 公司資料上傳, 所有表單都會顯示或參考faq修改個別的模板:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2022-04-21-Chat transcript on www.coweasy.com started on Thur-0252.json

at 2022-04-21 08:08, DAISY KO. said: 你好, 要出STATEMENT TO CUSTOMER

at 2022-04-21 08:10, DAISY KO. said: 另要記錄 SALES COMMISSION

at 2022-04-21 08:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/69862546e57ed5db8e114a1de005d6379578c0ff/image.png

at 2022-04-21 08:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cd18056b23437876a5c6c4d66f626e3fa87dec83/image.png

at 2022-04-21 08:40, DAISY KO. said: CUTOMERS 可分組別?

at 2022-04-21 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0cf8574b4f2ea1bdc7eaf20d102995b08814e144/image.png

at 2022-04-21 08:56, DAISY KO. said: SALES CMMISSION

at 2022-04-21 08:56, DAISY KO. said: 沒有 ?

at 2022-04-21 08:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ed2adf8be439a09570e231bd7f74afa587ec2a3e/image.png

at 2022-04-21 08:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/416d0e1dce41d3ec79e2ba7be870cecab85df66d/image.png

at 2022-04-21 08:59, DAISY KO. said: 沒有銷售員報表

at 2022-04-21 09:00, Support Team said: 有沒有訂購/試用佣金模組?

at 2022-04-21 09:00, DAISY KO. said: 我們沒有工程

at 2022-04-21 09:00, DAISY KO. said: 沒有

at 2022-04-21 09:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1e893e808e54d516d91a0e667de571086a174f9/image.png

at 2022-04-21 09:00, Support Team said: 佣金

at 2022-04-21 09:00, Support Team said: 不是工程

at 2022-04-21 09:01, DAISY KO. said: 可試用

2022-04-22-Chat transcript on hk1.coweasy.com started on Frid-0253.json

at 2022-04-22 03:47, Mr wong . said: 庫存操作

at 2022-04-22 03:52, Support Team said: 請問是要做什麼操作

at 2022-04-22 03:52, Mr wong . said: 做存貨

at 2022-04-22 03:53, Mr wong . said: 入存貨

at 2022-04-22 04:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/18cdcc4a4be8c2aa8d7a423be3fc6f631203c2b2/image.png

at 2022-04-22 04:01, Support Team said: 庫存資料這裏輸入

at 2022-04-22 04:01, Support Team said: 庫存數量，在初始餘額輸入，之後入貨在採購輸入

2022-04-22-Chat transcript on hk1.coweasy.com started on Frid-0254.json

at 2022-04-22 06:51, Mr wong . said: 如何輸入庫存數貨

at 2022-04-22 06:52, Support Team said: 庫存數量，之前的餘額在初始餘額輸入，之後每次入貨在採購輸入

at 2022-04-22 06:55, Mr wong . said: 有比較祥細資料嘛提供嘛

at 2022-04-22 06:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4f3123bba813538b91939b968e7ecc85af164c36/-33-58-初始餘額.png

at 2022-04-22 06:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/807f9d18a0e820c27552c666c2aab782af2fedd2/-34-23-庫存_-_初始餘額.png

at 2022-04-22 06:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8d5be3a75730f6a3219b02048ae7f0d29238cc72/-35-31-庫存_-_初始餘額.png

at 2022-04-22 06:59, Support Team said: 開始使用系統之前的餘額，在這裏輸入明細

at 2022-04-22 07:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/815f87604b65fb1c213d5dd8ece71c4dc2acec0a/image.png

at 2022-04-22 07:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15ce6cf4ce7b3d0ceb6188c3d8647d633d525f18/image.png

at 2022-04-22 07:00, Support Team said: 之後，每次入貨，在採購輸入

2022-04-22-Chat transcript on hk1.coweasy.com started on Frid-0255.json

at 2022-04-22 06:49, Andy Tam. said: how can remove delivery date on quotation?

at 2022-04-22 06:50, Support Team said: pdf？

at 2022-04-22 06:51, Andy Tam. said: yes

at 2022-04-22 06:51, Andy Tam. said: I export quotation in PDF fomat

at 2022-04-22 06:51, Support Team said: 修改模板，直接按delete

at 2022-04-22 06:52, Andy Tam. said: I do not think so

at 2022-04-22 06:52, Andy Tam. said: already deleted it on system, however, when I export it, i saw the delivery date

at 2022-04-22 06:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d96eac6adc2d01692970b94d33f2ff1259a113d1/chrome_vnsaPEoANf.gif

2022-04-22-Chat transcript on hk1.coweasy.com started on Frid-0256.json

at 2022-04-22 07:54, DAISY KO. said: 入了OPEN STOCK, 可prit 出來對

at 2022-04-22 07:55, Support Team said: 什麼 open stock

at 2022-04-22 07:55, Support Team said: 庫存的opening balance？

at 2022-04-22 07:56, DAISY KO. said: 對

at 2022-04-22 08:01, DAISY KO. said: 庫存opening blance

2022-04-22-Chat transcript on hk1.coweasy.com started on Frid-0257.json

at 2022-04-22 08:07, Yan. said: 請問導產品資料出來時，是否可以邊埋圖片一起導出？

at 2022-04-22 08:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3a4498237ab0a6a6bfd7f6bcc84be84c9be4c10f/image.png

at 2022-04-22 08:12, Support Team said: 這頁請參考faq的頭3步：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-04-22 08:18, Support Team said: >>請問導產品資料出來時，是否可以邊埋圖片一起導出？產品匯出匯入暫不支持圖片

2022-04-22-Chat transcript on hk1.coweasy.com started on Frid-0259.json

at 2022-04-22 08:15, Ida Choi. said: 請問開銷售單, 是否可以每項收費產品都列明折扣

at 2022-04-22 08:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/060080b7b9ed1bb0542e9e8f181219399d605445/image.png

at 2022-04-22 08:16, Ida Choi. said: 51120 折扣費用

at 2022-04-22 08:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6d7b2e7b74cf823bda0ffe932f0a456d4bcaf0f2/image.png

at 2022-04-22 08:17, Support Team said: 要拆開折扣費用的話只可人手逐件輸入折扣

at 2022-04-22 08:18, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/626263cc69e02429d86ef5b8/v/5ea4e21747f3899b0ad7ede62170861a3e3c83eb/image.png

at 2022-04-22 08:19, Ida Choi. said: 8項產品, 是否可以逐個輸入折扣費用?

at 2022-04-22 08:20, Support Team said: 是的，要逐行加折扣費用

at 2022-04-22 08:57, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/626263cc69e02429d86ef5b8/v/a5e3bb02adb35826d79c3d0550f5e73ef803e0a9/image.png

at 2022-04-22 08:58, Ida Choi. said: 樣品支出, 是否可統計每項樣品的數量?

at 2022-04-22 08:58, Ida Choi. said: 每月支出數量, 每款產品

at 2022-04-22 09:09, Support Team said: 同一個產品不能分開銷售/贈品/樣本統計

at 2022-04-22 09:10, Support Team said: 如要分開，只可以新增不同產品

at 2022-04-22 09:17, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/626263cc69e02429d86ef5b8/v/91b2ffa0e3f98866db258ee54b9d7e9deba0c169/image.png

at 2022-04-22 09:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eb3c8929bb2b46aea777ba8c0c0a06bac422a32d/chrome_dulzwy9FMB.png

at 2022-04-22 09:18, Ida Choi. said: 這個"自訂發票"的名稱可以修改嗎?

at 2022-04-22 09:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7608618c0ad076d24b1d805b5f0ecee47fe2c07/image.png

2022-04-22-Chat transcript on hk1.coweasy.com started on Frid-0260.json

at 2022-04-22 08:35, Health & Spirit Healthmart. said: 想請問~ 如果我想開一張單係比VENDOR 寄賣貨, 咁我都係用發票?

at 2022-04-22 08:35, Support Team said: 你的貨，給vender賣？

at 2022-04-22 08:56, Health & Spirit Healthmart. said: 是的

at 2022-04-22 08:56, Support Team said: 已經賣出？

at 2022-04-22 08:56, Health & Spirit Healthmart. said: 賣左先計數, 賣唔晒會退貨

at 2022-04-22 08:56, Support Team said: 還是送貨給vendor，未賣出

at 2022-04-22 08:56, Health & Spirit Healthmart. said: 未~

at 2022-04-22 08:57, Health & Spirit Healthmart. said: 還是送貨給vendor，未賣出 <<對

at 2022-04-22 08:57, Support Team said: 新增1個地區作爲consignout，每次送貨做庫存轉倉

at 2022-04-22 08:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/760b9bc4b2bb555009fa4524744e746c7e223e63/image.png

at 2022-04-22 08:59, Support Team said: 之後，和vender對數，有賣出，才輸入發票，地區選consignout的倉

at 2022-04-22 09:00, Health & Spirit Healthmart. said: 所以, 咁如果我有實體分店, 也是用同一方法去做?

at 2022-04-22 09:00, Support Team said: 一樣

at 2022-04-22 09:00, Support Team said: 其實就是當vender是自己的店

at 2022-04-22 09:00, Health & Spirit Healthmart. said: 咁另一個問題

at 2022-04-22 09:01, Health & Spirit Healthmart. said: 我代VENDOR發貨比客戶呢?

at 2022-04-22 09:01, Health & Spirit Healthmart. said: VENDOR 幫我賣左貨, 而發貨係由我呢方直接發比客人

at 2022-04-22 09:01, Health & Spirit Healthmart. said: 咁我要點出單?

at 2022-04-22 09:02, Support Team said: 貨是你的？

at 2022-04-22 09:02, Health & Spirit Healthmart. said: 我要出INVOICE比客

at 2022-04-22 09:02, Health & Spirit Healthmart. said: 貨是你的？ <<是

at 2022-04-22 09:02, Support Team said: vendor的角色等於sales？

at 2022-04-22 09:03, Health & Spirit Healthmart. said: 我要出INVOICE比客, 但賣價不是我收VENDOR的價錢

at 2022-04-22 09:03, Support Team said: 直接出發票，收到vendor款項再入收款

at 2022-04-22 09:04, Health & Spirit Healthmart. said: 直接出發票，收到vendor款項再入收款 <<< 但呢個入客戶係入VENDOR 定客戶資料?

at 2022-04-22 09:05, Support Team said: 發票會給客戶？

at 2022-04-22 09:05, Health & Spirit Healthmart. said: 發票會給客戶？是

at 2022-04-22 09:05, Support Team said: 客戶資料

at 2022-04-22 09:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9d2c5d45e547511b7fdd8c2be0c2a9acf3261377/image.png

at 2022-04-22 09:07, Support Team said: 1000 的發票，收款只收取700，剩餘300去佣金費用

at 2022-04-22 09:08, Health & Spirit Healthmart. said: 大致上明白~

at 2022-04-22 09:08, Health & Spirit Healthmart. said: 我再試下出D單先~ 有唔明白再問你 :)

2022-04-25-Chat transcript on hk1.coweasy.com started on Mond-0261.json

at 2022-04-25 03:32, DAISY KO. said: 收款明細, 與收款不平

at 2022-04-25 03:32, DAISY KO. said: 但金額是一樣

at 2022-04-25 03:32, Support Team said: 請截圖

at 2022-04-25 03:34, DAISY KO. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6266142269e02429d846260c/v/d00043c30a48e4ba317f052b7893ad1be3bdb6c4/收款（客戶）.pdf

at 2022-04-25 03:38, Support Team said: 鍵盤 print screen在這裏貼上截圖

at 2022-04-25 03:44, DAISY KO. said: 現在有可以

2022-04-25-Chat transcript on hk1.coweasy.com started on Mond-0262.json

at 2022-04-25 04:56, Bob. said: 如開發票的是小企雲就可以了吧?

at 2022-04-25 04:57, Support Team said: 小企雲可開發票

at 2022-04-25 04:57, Support Team said: 但沒有產品/貨幣等功能

at 2022-04-25 04:59, Bob. said: 因為要看看invoice 功能是否附合我們公司的格式, 如要配合本司的invoice 格式改動, 要收費的嗎

at 2022-04-25 04:59, Support Team said: 用戶可自行修改樣式

at 2022-04-25 05:00, Support Team said: 我們也有收費服務可幫客戶修改發票樣式

at 2022-04-25 05:01, Bob. said: 用戶可自行修改樣式要睇下點整, 怕唔識整

at 2022-04-25 05:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4605b9f044008b12a0a96ee47959a4cd0fa09ec4/image.png

at 2022-04-25 05:02, Bob. said: 我有註冊另一電郵地址試用

at 2022-04-25 05:02, Bob. said: 不過就是不懂用戶可自行修改樣式

at 2022-04-25 05:02, Support Team said: 修改樣式請查看FAQ
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-04-25 05:04, Bob. said: 好, 咁我試下整先, 如果合用就打你們幫忙升級我的用戶組合

at 2022-04-25 05:04, Bob. said: 唔該晒你幫忙先

at 2022-04-25 06:37, Bob. said: 你好, 剛剛說你們收費服務可幫客戶修改發票樣式要怎樣收費的, thank you.

at 2022-04-25 06:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/802fd7d649131e91cba9b566bc1a044c67cf5179/image.png

at 2022-04-25 06:41, Bob. said: 我要先付費, 接著會有人跟我聯絡嗎?

at 2022-04-25 06:42, Support Team said: 先 whatsapp 98883995 給sample

2022-04-26-Chat transcript on hk1.coweasy.com started on Tues-0264.json

at 2022-04-26 06:42, Mandy Lam. said: 想要有關工程公司的template , thanks

at 2022-04-26 06:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/762aa643cd27790c62c04f0939881bd488616c71/image.png

at 2022-04-26 06:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7c5f677308e1979aa78cdee06ee45f08976b262a/image.png

at 2022-04-26 06:52, Mandy Lam. said: how to data entry?

at 2022-04-26 06:53, Support Team said: 在發票/採購/支出模組輸入單據就會輸入會計或者直接在會計模組輸入傳票

at 2022-04-26 07:17, Mandy Lam. said: 我不能進入cow easy 企業雲

at 2022-04-26 07:17, Mandy Lam. said: 如何登出chin to

at 2022-04-26 07:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c2b92e9a78e35c0aeaae84a1b6483eaf77a8f1a1/image.png

at 2022-04-26 07:20, Mandy Lam. said: can't see

at 2022-04-26 07:21, Mandy Lam. said: 係完全登出

at 2022-04-26 07:27, Support Team said: 系統就只有這個登出

at 2022-04-26 07:28, Mandy Lam. said: 想看示範中的多貨幣的介面

at 2022-04-26 07:29, Mandy Lam. said: 我想看工程

at 2022-04-26 07:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bdc196b6053183b06752a39d254605e0cac9d980/image.png

at 2022-04-26 07:29, Mandy Lam. said: 的內容

at 2022-04-26 07:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/58781fddcb44515d1ba7d4765217be56aadc6853/image.png

at 2022-04-26 07:30, Mandy Lam. said: 要比錢

at 2022-04-26 07:30, Support Team said: 工程模組需另外訂購升級

at 2022-04-26 07:31, Mandy Lam. said: 想知內容符合我司要求

at 2022-04-26 07:31, Support Team said: 可試用

at 2022-04-26 07:31, Mandy Lam. said: 比85.00

at 2022-04-26 07:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff6463cdec262718ba404bf5d531df2c681503c8/image.png

at 2022-04-26 07:41, Mandy Lam. said: 如要看工程成本, 要看哪個報表?

at 2022-04-26 07:41, Mandy Lam. said: 個別的

at 2022-04-26 07:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/18b99a73d62c4037f5a88aefafeb424570373f6f/image.png

at 2022-04-26 07:43, Mandy Lam. said: 有多少的報表for project?

at 2022-04-26 07:44, Mandy Lam. said: 可以自由組合嗎?

at 2022-04-26 07:45, Support Team said: 只有這個頁面的這幾張

at 2022-04-26 07:46, Support Team said: 不可以

at 2022-04-26 07:58, Mandy Lam. said: 我約咗星期三, 但用咗錯名, 請取消之前預約

at 2022-04-26 07:58, Mandy Lam. said: mandy lam

at 2022-04-26 07:58, Mandy Lam. said: 我是 canil chick

at 2022-04-26 08:02, Support Team said: 請直接回覆電郵取消

at 2022-04-26 08:04, Support Team said: 再登記一次示範

2022-04-26-Chat transcript on hk1.coweasy.com started on Tues-0265.json

at 2022-04-26 07:30, Health & Spirit Healthmart. said: 你好~

at 2022-04-26 07:31, Health & Spirit Healthmart. said: 昨天問到關於需要轉貨到分店, 但當輸入組合時, 不能顯示組合的轉貨

at 2022-04-26 07:31, Support Team said: 組合本身沒有數量，在銷售時才自動組裝扣原料數量，採購/轉倉/庫存調整都不適用

at 2022-04-26 07:32, Health & Spirit Healthmart. said: 但我不可能將所有組合都分開回單件輸入

at 2022-04-26 07:32, Health & Spirit Healthmart. said: 因為同事是不會將合拆散來點貨

at 2022-04-26 07:32, Support Team said: 這樣不適合用組合

at 2022-04-26 07:32, Health & Spirit Healthmart. said: 再者, CONSIGNMENT的也是組合為主

at 2022-04-26 07:33, Health & Spirit Healthmart. said: 那我要怎開單?

at 2022-04-26 07:33, Support Team said: 可訂購生產升級模組

at 2022-04-26 07:33, Health & Spirit Healthmart. said: 我已有生產升級模組

at 2022-04-26 07:33, Support Team said: 或者在庫存調整轉入，人手做組裝

at 2022-04-26 07:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c120107af328737468bba31cc338886c0a28600c/image.png

at 2022-04-26 07:35, Support Team said: 這裏扣減原料，組裝成產品

at 2022-04-26 07:36, Health & Spirit Healthmart. said: 你這個是生產模組我方法?

at 2022-04-26 07:36, Health & Spirit Healthmart. said: 的方法

at 2022-04-26 07:37, Support Team said: 生產模組

at 2022-04-26 07:38, Support Team said: 採購原材料生產將原材料做成產品轉倉/銷售都直接用產品

at 2022-04-26 07:38, Health & Spirit Healthmart. said: 咁我想問, 呢度出現後, 呢個組合既產品, 係轉倉度會唔會見到?

at 2022-04-26 07:38, Health & Spirit Healthmart. said: 組合內的內容~

at 2022-04-26 07:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/91bdf524fdce5eabd8a8ad203ad113dcb71f1495/image.png

at 2022-04-26 07:39, Support Team said: 生產，不用組合

at 2022-04-26 07:39, Support Team said: 發票/轉倉都不會見到原料

at 2022-04-26 07:40, Health & Spirit Healthmart. said: 我意思係, 我呢個套裝既產品會SHOW返係張轉貨單度嗎?

at 2022-04-26 07:40, Support Team said: 不會

at 2022-04-26 07:40, Health & Spirit Healthmart. said: :confounded:

at 2022-04-26 07:40, Support Team said: 組合和生產是2個不同功能，不通用

at 2022-04-26 07:41, Health & Spirit Healthmart. said: 岩岩係講過庫存調整轉入，人手做組裝<<< 呢個方法又點做

at 2022-04-26 07:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0286f760b33905a4309bd47c5f18129bb1957a14/image.png

at 2022-04-26 07:44, Support Team said: 人手入扣減幾多原料，生產幾多產品，成本需要人手計算後輸入

at 2022-04-26 07:45, Support Team said: 實際做的和成產模組一樣，但需要人手計算

at 2022-04-26 07:46, Health & Spirit Healthmart. said: 唔好意思, 我唔太明~ 乜野要人手計算成本?

at 2022-04-26 07:46, Support Team said: 使用原料的成本，生產的產品的成本

at 2022-04-26 07:46, Health & Spirit Healthmart. said: 那個不是原料了

at 2022-04-26 07:46, Health & Spirit Healthmart. said: 已是成品

at 2022-04-26 07:47, Health & Spirit Healthmart. said: 只是將幾個成品組合成一個套裝

at 2022-04-26 07:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b57b0594b3a10fd65de0039ad0d3a000909060e6/image.png

at 2022-04-26 07:47, Support Team said: 扣減2和3，組裝爲1

2022-04-27-Chat transcript on hk1.coweasy.com started on Wedn-0266.json

at 2022-04-27 03:10, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6268b1b369e02429d8f19aa2/v/5a6d5c8d12287c649576778594f552f0978156e6/image.png

at 2022-04-27 03:11, Ida Choi. said: 請問這個類叮的作用是什麼?

at 2022-04-27 03:11, Ida Choi. said: 類別

at 2022-04-27 03:20, Support Team said: 這是在登記產品時，可選擇屬於哪個類別，然後在搜尋報時過濾顯示

at 2022-04-27 03:24, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6268b1b369e02429d8f19aa2/v/f888c2a97aa4f00dc1a148e9bb1fe3ef71cc2eee/image.png

at 2022-04-27 03:25, Ida Choi. said: 工程呢?

at 2022-04-27 03:25, Ida Choi. said: 我們可以用嗎

at 2022-04-27 05:02, Support Team said: 這個是升級模組，你有額外訂購嗎？

2022-04-27-Chat transcript on hk1.coweasy.com started on Wedn-0267.json

at 2022-04-27 08:18, matrixmiji.fin@gmail.com. said: 請問bank opening balance 以12月31號

at 2022-04-27 08:19, matrixmiji.fin@gmail.com. said: 入對嗎

at 2022-04-27 08:26, Support Team said: 請問你是1月1日作為正式入數日嗎

at 2022-04-27 08:27, matrixmiji.fin@gmail.com. said: 係

at 2022-04-27 08:29, matrixmiji.fin@gmail.com. said: 似電費支出要入咗電訊公司名稱後王再出payment TI

at 2022-04-27 08:29, matrixmiji.fin@gmail.com. said: 對嗎

at 2022-04-27 08:31, matrixmiji.fin@gmail.com. said: 如果直接入電費支出可以嗎

at 2022-04-27 08:39, matrixmiji.fin@gmail.com. said: 僱員薪酬又點入呢

at 2022-04-27 08:53, matrixmiji.fin@gmail.com. said: 僱員薪酬的MPF 點入數呢

2022-04-27-Chat transcript on hk1.coweasy.com started on Wedn-0268.json

at 2022-04-27 09:07, KENNETH KAU. said: 如何打印報價單 PDF 有相片

at 2022-04-27 09:23, Support Team said: 報價單有這個顯示功能，但需要修改報價單，加插圖片欄位，才可顯示

2022-04-28-Chat transcript on hk1.coweasy.com started on Thur-0270.json

at 2022-04-28 02:41, Raymond Chan. said: 請問voucher內的supporting點樣可以download返落黎？

at 2022-04-28 02:42, Support Team said: pdf 可直接下載

at 2022-04-28 02:42, Support Team said: jpg png，按放大再 right click 另存

2022-04-28-Chat transcript on hk1.coweasy.com started on Thur-0272.json

at 2022-04-28 03:17, Admin. said: 請問建立客戶資料時, 有否地方可以輸入付款數期等資料?

at 2022-04-28 03:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0d2b966e9429456f9e72b78dcad798156f2a9114/image.png

2022-04-28-Chat transcript on hk1.coweasy.com started on Thur-0273.json

at 2022-04-28 02:48, Ida Choi. said: Invoice 上想固定加上銀行資料, 如何操作?

at 2022-04-28 02:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9128e7ee4b24aac114e4fda9b41546916b3f6932/chrome_QVb2PtKbHQ.gif

at 2022-04-28 02:49, Support Team said: 修改模板，加上 Text修改模板請查看faq
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-04-28 03:28, Ida Choi. said: 上面圖片打不開, 請重發

at 2022-04-28 03:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/662c79aa5eb03143d351699c0019dcc10bd790f9/chrome_QVb2PtKbHQ.gif

at 2022-04-28 04:00, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6269ffbc69e02429d8333ab7/v/4d5be4ba7073bd1e4189e40447101ed8cc32a9a4/image.png

at 2022-04-28 04:01, Ida Choi. said: 為何出現怪獸字體

at 2022-04-28 04:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1bd481bd6eb0cdc9ee8d30063d4eeda1c5c6bc0e/image.png

2022-04-28-Chat transcript on hk1.coweasy.com started on Thur-0274.json

at 2022-04-28 09:22, Yane Yim. said: 入了2022年的數,如何改2020的數?

at 2022-04-28 09:23, Support Team said: 只輸入 2022數據？

at 2022-04-28 09:23, Yane Yim. said: 對

at 2022-04-28 09:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/737eade84da3b08118bb9748f21f0b31c74d86f2/image.png

at 2022-04-28 09:24, Support Team said: 之前的，在初始餘額輸入大數

at 2022-04-28 09:25, Yane Yim. said: 可是更改不到數字

at 2022-04-28 09:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/222030a599c064f7f95333c6e7517748afa50dae/image.png

at 2022-04-28 09:26, Support Team said: 有提示原因

2022-04-29-Chat transcript on hk1.coweasy.com started on Frid-0275.json

at 2022-04-29 03:12, matrixmiji.op@gmail.com. said: HO

at 2022-04-29 03:13, matrixmiji.op@gmail.com. said: 我想問下邊度可以睇到貨存量

at 2022-04-29 03:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a8017af0ebf1b6a7d878ccb29476ca15f3ac385e/image.png

at 2022-04-29 03:21, matrixmiji.op@gmail.com. said: 如果純粹想睇番貨存? 同埋想加減個貨量?

at 2022-04-29 03:21, Support Team said: 庫存數查看報表

at 2022-04-29 03:21, Support Team said: 買貨在採購輸入

at 2022-04-29 03:22, Support Team said: 轉倉在轉倉輸入

at 2022-04-29 03:22, Support Team said: 壞貨或其他調整在庫存調整轉入/轉出輸入

2022-04-29-Chat transcript on hk1.coweasy.com started on Frid-0276.json

at 2022-04-29 03:30, DAISY KO. said: 請問, 在入收款時銀行的備註, 自動入INV NO. ?

at 2022-04-29 03:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7f803dd5979c4f1ee77d07e5ec88b1186bde5a82/image.png

2022-04-29-Chat transcript on hk1.coweasy.com started on Frid-0277.json

at 2022-04-29 05:24, Vincent Cheng. said: Hi, may i know is there any sales invoice template without color?

at 2022-04-29 05:24, Vincent Cheng. said: And can i insert membership number and payment method in sales invoice?

at 2022-04-29 05:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/141815d7d3548c225ea51d2a62b5ab24af9e23ae/image.png

at 2022-04-29 05:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b86dff2404f185b3eacd263755c4cca7c6f2cd73/image.png

at 2022-04-29 05:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/70214c8880b826acb6b3e3794d9b64ce120bbcff/image.png

2022-04-29-Chat transcript on hk1.coweasy.com started on Frid-0279.json

at 2022-04-29 08:08, john chan. said: 你好，系統這裡有沒有什麼便捷方式導出所有發票？

at 2022-04-29 08:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fed48ca24d55f3f225bad75807fd7b9334509f8d/image.png

at 2022-04-29 08:31, Support Team said: 發票資料只可在這裏匯出

at 2022-04-29 08:50, john chan. said: 這里是匯總，有沒有可以打包匯總下載各單條記錄?

at 2022-04-29 09:13, Support Team said: 發票資料只可在這裏匯出

2022-04-29-Chat transcript on www.coweasy.com started on Frid-0278.json

at 2022-04-29 06:36, DAISY KO. said: HI想入預付支付按金

at 2022-04-29 07:07, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=PrepaidDeposit
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit

at 2022-04-29 07:09, DAISY KO. said: 在付款/採購 (入)

at 2022-04-29 07:15, DAISY KO. said: 找不到支付預付按金位置

2022-05-03-Chat transcript on hk1.coweasy.com started on Tues-0282.json

at 2022-05-03 02:41, matrixmiji.fin@gmail.com. said: 請問點入2021年的accrued expenses

at 2022-05-03 02:42, Support Team said: 由2022年度開始入數？

at 2022-05-03 02:43, Support Team said: 上年度結餘在初始餘額輸入

at 2022-05-03 02:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b387d0240ac92593471f6164d39e7498971394b/image.png

at 2022-05-03 02:45, matrixmiji.fin@gmail.com. said: opening balance 已入,現時開票支付

at 2022-05-03 02:46, Support Team said: opening 有沒有入明細選員工/提供商？

at 2022-05-03 02:46, Support Team said: 有：支出模組在付款選員工/提供商支付

at 2022-05-03 02:46, Support Team said: 無：會計模組直接debit credit 入

at 2022-05-03 02:47, matrixmiji.fin@gmail.com. said: 沒有入明細表,

at 2022-05-03 02:49, matrixmiji.fin@gmail.com. said: 咁應該在哪裡入數

at 2022-05-03 02:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2c1d058c5c5d807cf51ce5a3a24823baa5525266/image.png

at 2022-05-03 03:02, matrixmiji.fin@gmail.com. said: 如果入錯到即時支出點樣刪除或改正

at 2022-05-03 03:03, Support Team said: 在記錄查找

at 2022-05-03 03:04, matrixmiji.fin@gmail.com. said: 會計模組即是

at 2022-05-03 03:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/999f815413350668b9da5f018a65de44771cd466/image.png

at 2022-05-03 03:10, matrixmiji.fin@gmail.com. said: 如果ACCRUED EXPENSES已入錯到即時支出點樣刪除或改正此記錄

at 2022-05-03 03:11, Support Team said: 在記錄查找

at 2022-05-03 03:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c7871df41f81a21cbc70505a22aae7a913c99aa2/image.png

at 2022-05-03 03:22, matrixmiji.fin@gmail.com. said: 點樣改正好呢

at 2022-05-03 03:24, Support Team said: 在記錄查找後，可修改/刪除

at 2022-05-03 03:24, matrixmiji.fin@gmail.com. said: 您的意思是記錄查找後刪除記錄可以嗎

at 2022-05-03 03:29, matrixmiji.fin@gmail.com. said: 有：支出模組在付款選員工/提供商支付

at 2022-05-03 03:30, matrixmiji.fin@gmail.com. said: 請問可否在即時支出做PAYMENT

at 2022-05-03 03:30, Support Team said: 不可以

at 2022-05-03 03:30, Support Team said: 即時支出是cash，不是accrued

at 2022-05-03 03:31, matrixmiji.fin@gmail.com. said: 請問即時支出可出票嗎

at 2022-05-03 03:31, Support Team said: 不可以

at 2022-05-03 03:34, matrixmiji.fin@gmail.com. said: 薪酬與支出可出票付款都可出票對嗎

at 2022-05-03 03:35, Support Team said: 薪酬與支出：

at 2022-05-03 03:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/387443c62b40ab519b60b63a21aa90cf42df1a20/image.png

at 2022-05-03 03:36, Support Team said: 付款：

at 2022-05-03 03:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/17dfc9591532e4fc6680449094a0f9287e69c0c5/image.png

at 2022-05-03 03:43, matrixmiji.fin@gmail.com. said: 您的亥意思是所有支票支出千都要在"薪酬及支"後的"付款"入數對嗎

at 2022-05-03 03:43, Support Team said: 是的

at 2022-05-03 03:43, matrixmiji.fin@gmail.com. said: 您的意思是所有支票支出都要在"薪酬及支"後的"付款"入數對嗎

at 2022-05-03 03:46, matrixmiji.fin@gmail.com. said: 除咗accrued expenses之外

at 2022-05-03 03:49, matrixmiji.fin@gmail.com. said: 如果本/當月份支出直接在:"付款"做記錄即可對嗎

at 2022-05-03 03:50, Support Team said: 可以的

at 2022-05-03 03:58, matrixmiji.fin@gmail.com. said: 想問入咗1月份數 5月份可以直接做payment龱佢出１月份最後ｅｘｐ２２—０１—０２７

at 2022-05-03 03:59, matrixmiji.fin@gmail.com. said: ２３４月份都未入侵數

at 2022-05-03 04:00, matrixmiji.fin@gmail.com. said: 現在呎到５月可以嗎

at 2022-05-03 04:01, matrixmiji.fin@gmail.com. said: 現在跳到５月可以嗎

at 2022-05-03 04:08, matrixmiji.fin@gmail.com. said: 可以入５月份嗎

at 2022-05-03 04:08, Support Team said: 可以

at 2022-05-03 04:11, matrixmiji.fin@gmail.com. said: 但２月份３月份及４月都沒有入數

at 2022-05-03 04:12, Support Team said: 可之後再輸入

at 2022-05-03 04:18, matrixmiji.fin@gmail.com. said: 而家入租金支出，但付款明細沒有顯示資料，反對而付款戶口有資料出現

at 2022-05-03 04:21, Support Team said: 請截圖

at 2022-05-03 04:49, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627092ba69e02429d8d137cf/v/cb7bcc7b931cade0234f72966b601647c65dd560/螢幕擷取畫面_2022-05-03_124708.png

at 2022-05-03 04:50, Support Team said: 這個沒有 accrued 需要 settle

at 2022-05-03 05:03, matrixmiji.fin@gmail.com. said: 此入法正碓對嗎

at 2022-05-03 05:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/54339e9f059d50f028d1e7fea447a9a555ad5acd/image.png

at 2022-05-03 05:05, Support Team said: 先入 accrued ，再入付款

at 2022-05-03 05:06, matrixmiji.fin@gmail.com. said: 您的意思是５月份租金都要入aｃｃｒｕｅｄexpenses

at 2022-05-03 05:06, Support Team said: 是的

at 2022-05-03 05:09, matrixmiji.fin@gmail.com. said: 即5月份租金要在薪酬與支出DR: RENTAL CR: ACCRUED EXP 入咗先跟著在"付款" DR: ACCRUED EXPENSES cr: bank ac

at 2022-05-03 05:10, Support Team said: 是的

at 2022-05-03 05:11, matrixmiji.fin@gmail.com. said: 所有支出都咁樣做

at 2022-05-03 05:12, Support Team said: 如需要列印出糧單/支票時

at 2022-05-03 05:16, matrixmiji.fin@gmail.com. said: 所支票支出都係咁樣對嗎

2022-05-03-Chat transcript on hk1.coweasy.com started on Tues-0283.json

at 2022-05-03 04:10, Ida Choi. said: 我們在試用增值服務, 請問 Sales 佣金如何輸入?

at 2022-05-03 04:11, Support Team said: 輸入發票時選銷售員

at 2022-05-03 04:11, Support Team said: 銷售員設定了佣金率

at 2022-05-03 04:12, Support Team said: 佣金報表就會根據該銷售員相關的發票計算

at 2022-05-03 04:20, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6270aaf469e02429d816ff93/v/8e5293c9bc76fde8262c0083398f12cb7e0e323e/image.png

at 2022-05-03 04:20, Ida Choi. said: 那個位置選銷售員…

at 2022-05-03 04:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f6bfbd95285677ff3b91444750fccc7370ff1d84/image.png

at 2022-05-03 04:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/33cc05cd64f553e7fdd9bfc1bf58206d0857ecfe/image.png

at 2022-05-03 04:24, Ida Choi. said: 我開發票的版面未有,是否未閞通?

at 2022-05-03 04:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7367636200abadd0ded00523eeb3f6509305ee44/image.png

at 2022-05-03 04:31, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6270aaf469e02429d816ff93/v/1580eededd7370a90233142b73ad1dd84d00cefd/image.png

at 2022-05-03 04:31, Ida Choi. said: 這樣輸入, 便可以了??

at 2022-05-03 04:31, Support Team said: 金額範圍

at 2022-05-03 04:32, Ida Choi. said: 沒有拍定金額範圍

at 2022-05-03 04:32, Ida Choi. said: 填 $1??

at 2022-05-03 04:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5988be9db81d9086c7e948e28a646b3b0d315f10/image.png

at 2022-05-03 04:33, Support Team said: 例子：銷售額，0至10000，佣金率 3%銷售額，10001至50000，佣金率 5%......

at 2022-05-03 04:34, Ida Choi. said: 如果是按件計呢?

at 2022-05-03 04:35, Support Team said: 不支持按件計

at 2022-05-03 04:38, Ida Choi. said: 系紀佣金可以按淨利潤百分比去計嗎?

at 2022-05-03 04:39, Ida Choi. said: 還是一律按發票金額計?

at 2022-05-03 04:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/675d5b9ff3b6ff10e93550244995a776d606ce14/image.png

at 2022-05-03 04:40, Support Team said: 發票金額/發票-退貨/已收款金額

at 2022-05-03 04:59, Ida Choi. said: 只能按發票金額去計, 對嗎

at 2022-05-03 05:00, Support Team said: 按發票金額/發票-退貨/已收款金額計算

at 2022-05-03 05:03, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6270aaf469e02429d816ff93/v/19f7ccb20b8fe60e4176d278cf8c5ccbb0e023de/image.png

at 2022-05-03 05:03, Ida Choi. said: invoice number 如何設定格式

at 2022-05-03 05:03, Ida Choi. said: 是否石以按月份自動跳

at 2022-05-03 05:04, Ida Choi. said: INV22-05-001

at 2022-05-03 05:04, Support Team said: 只可年月日

at 2022-05-03 05:05, Ida Choi. said: 可以造樣設定嗎INV22-05-001

at 2022-05-03 05:05, Ida Choi. said: INV2022-001 ??

at 2022-05-03 05:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4361bbdced5df7f20567fe2ff8bbc8d16b1b4c9/image.png

at 2022-05-03 05:06, Support Team said: 這樣開新單時，系統只會自動加1，每次轉新月份/年份，用戶要手動改一次

at 2022-05-03 05:08, Ida Choi. said: 是否 admin 才可以 set?

at 2022-05-03 05:08, Support Team said: 是的

at 2022-05-03 05:14, Ida Choi. said: Sales 佣金, 是否可以每下設定每 $6.5 有 $0.5 佣?

at 2022-05-03 05:33, Ida Choi. said: 佣金計算, 發票金額 = 已折扣金額嗎?

at 2022-05-03 05:34, Ida Choi. said: 如果我要以已收金額計佣金, 是要個別設定嗎?

2022-05-03-Chat transcript on hk1.coweasy.com started on Tues-0284.json

at 2022-05-03 07:01, Ms Chan. said: 請問這個stock in 的 Double entry 對嗎?

at 2022-05-03 07:01, Ms Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6270cd0f69e02429d8056151/v/5bd786433f1e0cb495a2ce86818f15ad6bab2616/image.png

at 2022-05-03 07:03, Ms Chan. said: 請問這個stock out 的 Double entry 對嗎?

at 2022-05-03 07:03, Ms Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6270cd0f69e02429d8056151/v/039bf89b9d24ba3c0af72a7d02cf8ec208968be3/image.png

at 2022-05-03 07:05, Support Team said: DR CR 是對的

at 2022-05-03 07:08, Ms Chan. said: stock in & stock out DR CR ---account number 都正確嗎 ??

at 2022-05-03 07:10, Ms Chan. said: 因為closing stock value 有問題

at 2022-05-03 07:15, Support Team said: 庫存調整不直接影響 opening/closing stock, 做了庫存調整之後再做stock posting

at 2022-05-03 07:16, Support Team said: 先刪除該月的stock posting, 再重做

2022-05-03-Chat transcript on hk1.coweasy.com started on Tues-0285.json

at 2022-05-03 07:12, Ida Choi. said: 佣金設置, 如何設定以收款金額計佣金

at 2022-05-03 07:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3e9fb8ffdc8f2ec60fd4917a15869d6914b9ab42/image.png

at 2022-05-03 07:13, Support Team said: 已收款金額那欄

at 2022-05-03 07:22, Ida Choi. said: 意思是輸入後, 會自動出現以上欄目, 是嗎

at 2022-05-03 07:25, Support Team said: 佣金報表會顯示銷售金額/淨銷售額/已收金額這3欄

at 2022-05-03 07:36, Ida Choi. said: 另 project 如何輸入

at 2022-05-03 07:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4a49894fdcdd71caabb773ba9d23404dc5a29e4b/image.png

at 2022-05-03 07:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2e32d5df1d10e20219b856b69c6fc5aa146f6fd6/image.png

at 2022-05-03 07:50, Ida Choi. said: 這個編號可以自選嗎?

at 2022-05-03 07:50, Support Team said: 可以

at 2022-05-03 07:56, Ida Choi. said: 生產計劃跟工程有分別嗎?

at 2022-05-03 08:11, Support Team said: 工程只是用來分project查看P&L報表

2022-05-03-Chat transcript on www.coweasy.com started on Tues-0281.json

at 2022-05-03 04:43, Annie . said: 早~

at 2022-05-03 04:43, Annie . said: 我岩岩試用銀行既CSV 檔倒個交易紀錄落去

at 2022-05-03 04:44, Annie . said: 這個是成功匯入的顯示嗎?

at 2022-05-03 04:44, Annie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6270b2d169e02429d8838d24/v/339673cad9e5df60a847f1365ca88cc690ff5d92/image.png

at 2022-05-03 04:44, Annie . said: 下面是空白一片, 沒有其他內容

at 2022-05-03 04:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9ace5acaebfc554f93ab0b8beea56be8ff04580c/image.png

at 2022-05-03 04:45, Support Team said: 匯入到單位會有顯示成功

at 2022-05-03 04:45, Support Team said: 匯入到的會有顯示成功

at 2022-05-03 04:45, Annie . said: 我無既話, 即係唔成功...

at 2022-05-03 04:45, Support Team said: 給個csv看看

at 2022-05-03 04:46, Annie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6270b2d169e02429d8838d24/v/b6cdb93e027132b9dbb4cecc72af8adbd1b5a01f/Autobright_Txn_record202105-06.csv

at 2022-05-03 04:46, Annie . said: 是匯豐銀行

at 2022-05-03 04:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ec853a90b8deb0bf7a7d131943898805db46eb02/image.png

at 2022-05-03 04:51, Support Team said: 匯豐CSV應該是這樣的

at 2022-05-03 04:51, Support Team said: 頭2行是header

at 2022-05-03 04:52, Support Team said: C 和 D 欄是金額

at 2022-05-03 04:52, Annie . said: 好, 謝謝你

2022-05-04-Chat transcript on hk1.coweasy.com started on Wedn-0286.json

at 2022-05-04 04:53, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6272066469e02429d81f569f/v/9ad81dcbf27f1f5b3b6e20b199017f143d589b89/image.png

at 2022-05-04 04:53, Ida Choi. said: 客戶檔案這個類別, 作用是什麼?

at 2022-05-04 04:54, Support Team said: 報表可按客戶組別篩選客戶來查看

at 2022-05-04 05:00, Ida Choi. said: Sales 佣金可選% or $

at 2022-05-04 05:02, Support Team said: 按百分比計或指定金額

at 2022-05-04 05:04, Ida Choi. said: 例如一萬以下, 有 $100 嗎

at 2022-05-04 05:17, Support Team said: 不清楚你的問題

at 2022-05-04 05:18, Ida Choi. said: 指定金額佣金

at 2022-05-04 05:18, Ida Choi. said: 如何輸入

at 2022-05-04 05:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/12056b1ee9ce0d7609ed62e8e1f6c03ae398a7e1/image.png

2022-05-04-Chat transcript on hk1.coweasy.com started on Wedn-0287.json

at 2022-05-04 04:13, Vincent Cheng. said: hi, which report can show balance sheet by month?

at 2022-05-04 04:14, Support Team said: 系統並沒有按月資產負債表報表

at 2022-05-04 04:18, Vincent Cheng. said: I would suggest to create a new balance sheet report by month, it's very useful

2022-05-04-Chat transcript on hk1.coweasy.com started on Wedn-0288.json

at 2022-05-04 07:08, Kim Chan. said: 有沒方法可以看到其中一個job 的成本和收入, thx

at 2022-05-04 07:08, Support Team said: opening balance？

at 2022-05-04 07:30, Kim Chan. said: 如有一單貨的, 採購成本, 同銷售收入, 可以怎樣錄入才看到這一單貨收支

at 2022-05-04 07:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9928dd793f8172b3ab45fd85fdebe8207fdfe896/image.png

at 2022-05-04 07:31, Support Team said: 需升級工程店鋪模組

at 2022-05-04 07:32, Support Team said: 輸入發票/採購/支出時選工程，可在工程報表查看P&L

at 2022-05-04 07:41, Kim Chan. said: 我先看一看怎操作

2022-05-04-Chat transcript on hk1.coweasy.com started on Wedn-0289.json

at 2022-05-04 08:23, Raymond Chan. said: hi, 請問同一個account是否不能同時再兩部電腦login的呢？

at 2022-05-04 08:23, Support Team said: 不可以的

at 2022-05-04 08:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cae9c97021d8017da20a130a3bc985118f553d6d/_09_46-CPA.png

at 2022-05-04 08:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/273a50a12e89bad2ebc10d22b7393e3b2d56a3a4/_10_18-(Dashboard)_銷售.png

at 2022-05-04 08:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/71509f43b923c10586da880ed6144b49f13c245d/_11_00-用戶管理.png

at 2022-05-04 08:24, Support Team said: 需新增用戶

at 2022-05-04 08:24, Support Team said: 再在公司裏啓用

at 2022-05-04 08:25, Support Team said: 給其他用戶登入操作

at 2022-05-04 08:25, Raymond Chan. said: 今日遇到一個問題，就係我係公司唔記得logout，以及無關機，而家係第二個office，login唔到account做野，咁樣好似失去左雲端的功能

at 2022-05-04 08:26, Support Team said: 同一用戶要沒有操作30分鐘自動登出，其他電腦才可登入

at 2022-05-04 08:28, Raymond Chan. said: 可唔可以提供選項，係第二度login時候提示是否force log out 另外一端？

at 2022-05-04 08:28, Raymond Chan. said: 唔係哦，呢個account，我1點已經離開公司，而家都唔俾我login

at 2022-05-04 08:28, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627237b869e02429d85c6ad5/v/a3060f2bd94ac077a12cb1ea793c0144853baf86/image.png

at 2022-05-04 08:36, Support Team said: 後臺查看記錄見到這個登入現在還有操作

at 2022-05-04 08:37, Support Team said: 如只會沒有操作，將於17:05:49自動登出

at 2022-05-04 08:38, Raymond Chan. said: 咁就奇怪，呢個account得我可以用的，而且我公司電腦已經logout左，可唔可以開個force logout另外一端的選項呢？

at 2022-05-04 08:40, Support Team said: 我們不強制可以登出用戶，只可用戶主動操作按登出

2022-05-04-Chat transcript on www.coweasy.com started on Wedn-0290.json

at 2022-05-04 09:36, Ida Choi. said: 佣金是否可以按每項產品去設定佣金

at 2022-05-04 09:37, Support Team said: 佣金不支持按產品計算

at 2022-05-04 09:58, Ida Choi. said: 有增值服務支援這個要求

at 2022-05-04 09:58, Ida Choi. said: 有增值服務支援這個要求嗎?

at 2022-05-04 10:00, Support Team said: 如需報價客製功能，可whatsapp聯絡 98883995

2022-05-05-Chat transcript on hk1.coweasy.com started on Thur-0291.json

at 2022-05-05 02:56, Mr Lee. said: 我是新公司輸入資料

at 2022-05-05 02:57, Mr Lee. said: 公司名 Tender- Chung Kwong JV Ltd

at 2022-05-05 02:57, Mr Lee. said: 是工程公司

at 2022-05-05 02:59, Mr Lee. said: 我司是D Biz 計劃 HKT轉介來

at 2022-05-05 03:01, Mr Lee. said: 我需要用升級模组嗎？

at 2022-05-05 03:03, Support Team said: 升級模组可以試用，你可以看看有沒有需要用到的

at 2022-05-05 03:04, Mr Lee. said: 我入手

at 2022-05-05 03:07, Mr Lee. said: 是否先輸入基楚數据,日日做的運作專區暫不用輸入

at 2022-05-05 03:10, Support Team said: 先入基礎數据，科目表，客戶/供應商/員工，庫存，等資料再入初始餘額，如新公司不需要入之後的操作才是輸入單據

at 2022-05-05 03:34, Mr Lee. said: 初始餘額,是按今天,還是會計年度首天（４月１月）輸入

at 2022-05-05 03:35, Support Team said: 會計年度

at 2022-05-05 03:36, Support Team said: ４月１月開始輸入單據初始餘額輸入上年度3月31日核數報表的數據

2022-05-05-Chat transcript on hk1.coweasy.com started on Thur-0292.json

at 2022-05-05 03:10, john chan. said: 您好

at 2022-05-05 03:11, john chan. said: 客戶多打款，要退回給客戶，這個退回款在系統那裡記錄？

at 2022-05-05 03:11, john chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62733aab69e02429d8d8c149/v/a7cdd37cab38dc6acec4decf9e8224f2bf5ed1c9/1651720190.jpg

at 2022-05-05 03:30, Support Team said: 下面table，收款銀行金額也是負數

2022-05-05-Chat transcript on hk1.coweasy.com started on Thur-0293.json

at 2022-05-05 03:37, matrixmiji.fin@gmail.com. said: 字體點樣銀大

at 2022-05-05 03:37, Support Team said: 哪裏的字體？

at 2022-05-05 03:38, Support Team said: pdf？

at 2022-05-05 03:40, matrixmiji.fin@gmail.com. said: 晝面

at 2022-05-05 03:41, matrixmiji.fin@gmail.com. said: 已解決

at 2022-05-05 04:18, matrixmiji.fin@gmail.com. said: OPENING BALANE--ACCRUED EXPENSES--點樣在1月份出票

at 2022-05-05 04:21, Support Team said: 支出付款選員工支付

at 2022-05-05 04:21, matrixmiji.fin@gmail.com. said: 在"會計輸入"的"直接輸入"入數對嗎

at 2022-05-05 04:21, Support Team said: 會計輸入沒有列印支票功能

at 2022-05-05 04:29, matrixmiji.fin@gmail.com. said: 在睇唔到'會卓輸入的直支出付款選員工支付

at 2022-05-05 04:30, matrixmiji.fin@gmail.com. said: 支出付款在哪裡睇到

at 2022-05-05 04:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff661df5de73282780380638926fd23b4e905ee2/image.png

at 2022-05-05 04:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/65063bd79da88b15dd0fe377c168a8eb741fad26/image.png

at 2022-05-05 04:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e29856df70f402bfa13a0725df744c67e28313d6/image.png

at 2022-05-05 04:46, matrixmiji.fin@gmail.com. said: 付款明細沒有反應

at 2022-05-05 04:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d3f31412d19145dd3a92f0f018596c0ff06e0d6d/image.png

at 2022-05-05 04:48, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6273455369e02429d86f83a1/v/1e17caf03ce8226ae564f1cea95f4bda44850c8c/螢幕擷取畫面_2022-05-05_124738.png

at 2022-05-05 04:50, Support Team said: 這個員工/提供商沒有oustanding accrued

at 2022-05-05 04:51, matrixmiji.fin@gmail.com. said: 即IOPENING BALANCE ACCRI\UED EXPENSES 輸入有問題

at 2022-05-05 04:51, Support Team said: 你怎樣輸入

at 2022-05-05 04:51, matrixmiji.fin@gmail.com. said: 是否在要逐條輸入

at 2022-05-05 04:52, Support Team said: 什麼逐條輸入

at 2022-05-05 04:53, matrixmiji.fin@gmail.com. said: 我在初始設定輸入OPENING BALANCE ACCRI\UED EXPENSE 總數20萬

at 2022-05-05 04:56, Support Team said: 只入大數，不入明細，系統不知道是屬於邊個的 accrued，就不可以在付款做settle如要在系統出支票，只可以在opening不入大數，入明細，再在付款做settle如不需列印，可以直接在會計輸入， DR bank CR accrued

at 2022-05-05 04:57, matrixmiji.fin@gmail.com. said: 要做列印

at 2022-05-05 04:58, matrixmiji.fin@gmail.com. said: DR accrued CR bank

at 2022-05-05 04:59, Support Team said: 如要在系統出支票，只可以在opening不入大數，入明細，再在付款做settle

at 2022-05-05 04:59, Support Team said: 不如要在系統出支票，不可以在會計輸入做

at 2022-05-05 04:59, Support Team said: 會計輸入沒有列印支票功能

at 2022-05-05 05:00, matrixmiji.fin@gmail.com. said: 在哪裡入數好呢

at 2022-05-05 05:00, Support Team said: 如要在系統出支票，只可以在opening不入大數，入明細，再在付款做settle

at 2022-05-05 05:00, matrixmiji.fin@gmail.com. said: 列印傅票

at 2022-05-05 05:01, Support Team said: 你要傳票還是支票？

at 2022-05-05 05:01, matrixmiji.fin@gmail.com. said: 傅票

at 2022-05-05 05:02, Support Team said: 如不需列印支票，可以直接在會計輸入， DR bank CR accrued

at 2022-05-05 05:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9a76facef3fe3f33680dc595fa219a9550dcebe9/image.png

at 2022-05-05 05:02, Support Team said: 儲存後可以出傳票

at 2022-05-05 05:05, matrixmiji.fin@gmail.com. said: 即初始餘額要入細數

at 2022-05-05 05:06, Support Team said: 如不需列印支票，可以直接在會計輸入， DR bank CR accrued

at 2022-05-05 05:06, Support Team said: 不需要opening的明細

at 2022-05-05 05:07, matrixmiji.fin@gmail.com. said: 直接在會計輸入， DR bank CR accrued

at 2022-05-05 05:09, matrixmiji.fin@gmail.com. said: ML而家俾2021年的支出應該是 DR accrued CR bank嗎

at 2022-05-05 05:10, Support Team said: 是要做settle，還是做什麼？

at 2022-05-05 05:11, matrixmiji.fin@gmail.com. said: 做SETTLE

at 2022-05-05 05:11, Support Team said: 是的

at 2022-05-05 05:15, matrixmiji.fin@gmail.com. said: 如果照銀行月結單入應該簡單些吧

at 2022-05-05 05:16, Support Team said: 也可以

at 2022-05-05 05:16, matrixmiji.fin@gmail.com. said: 銀行轉帳在哪裡入

at 2022-05-05 05:16, Support Team said: 月結單輸入，會計人員輸入都可以

at 2022-05-05 05:17, matrixmiji.fin@gmail.com. said: 辛苦晒 TRACY

at 2022-05-05 05:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6268fb3b26e1d7cafa3c7bd047f49dd8aee68055/image.png

at 2022-05-05 05:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/115d987bbcce6e85dd49a22af6864940b3aa80d0/image.png

at 2022-05-05 05:17, Support Team said: 或會計人員輸入直接 DR CR

at 2022-05-05 05:20, matrixmiji.fin@gmail.com. said: 想問BB2201005-BB字頭入轉帳對嗎

at 2022-05-05 05:21, Support Team said: 沒有規定，用戶可自行改字頭

at 2022-05-05 05:22, matrixmiji.fin@gmail.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6273455369e02429d86f83a1/v/87cc55ba14ae354c38aa0eb8e18b535beddc65f5/銀行月結單傳票_BB2201001-2.mhtml

at 2022-05-05 05:22, matrixmiji.fin@gmail.com. said: 咁樣入數可以嗎

at 2022-05-05 05:23, matrixmiji.fin@gmail.com. said: 麻煩您了

at 2022-05-05 05:24, Support Team said: 可以

at 2022-05-05 05:24, Support Team said: 轉賬方向對就沒有問題

at 2022-05-05 05:25, matrixmiji.fin@gmail.com. said: 謝謝您扎

2022-05-05-Chat transcript on hk1.coweasy.com started on Thur-0295.json

at 2022-05-05 06:44, DAISY KO. said: 你好, 我想問 cost of goods sold (是否要自已入)

at 2022-05-05 06:44, DAISY KO. said: sofa 不會自入

at 2022-05-05 06:45, Support Team said: 採購預設是入 COGS

at 2022-05-05 06:45, Support Team said: 年末/月末做庫存滾存帶落去balance sheet

at 2022-05-05 06:46, DAISY KO. said: 但金額好像不對

at 2022-05-05 06:47, DAISY KO. said: purchases 金額大 sales

at 2022-05-05 06:48, Support Team said: 年末/月末做庫存滾存帶落去balance sheet

at 2022-05-05 06:48, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

2022-05-05-Chat transcript on hk1.coweasy.com started on Thur-0296.json

at 2022-05-05 06:55, Ms Chan. said: 你好, 請問我之前入過Director Pay 及save file 現在全部不見了.為什麼會這樣?

at 2022-05-05 06:56, Ms Chan. said: 我入過3月份但現在不見了

at 2022-05-05 06:56, Ms Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62736dca69e02429d8ddbcb1/v/9147ac5af2b9e6ca78778fac57ef3f98f656dabc/image.png

at 2022-05-05 07:00, Support Team said: 有沒有單據編號？

at 2022-05-05 07:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/13832169d16217a806cfab3426dd402ded664dba/image.png

at 2022-05-05 07:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/213c8b18978a1e7fb1985c4b09a1939dfff91331/image.png

at 2022-05-05 07:04, Support Team said: 記錄彙總，用傳票編號搜尋看看有沒有

at 2022-05-05 07:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7172f1a64a64a9f94df158ab646bedff7014031b/image.png

at 2022-05-05 07:04, Support Team said: 或者其他記錄看看有沒有

at 2022-05-05 07:06, Support Team said: 或者日期範圍選闊些搜查

2022-05-05-Chat transcript on hk1.coweasy.com started on Thur-0297.json

at 2022-05-05 07:38, matrixmiji.fin@gmail.com. said: HELLO!VIVIAN,萬事起頭難,

at 2022-05-05 07:39, matrixmiji.fin@gmail.com. said: YEAR ENDED 21-31-2021

at 2022-05-05 07:42, matrixmiji.fin@gmail.com. said: 而家入緊2022件盤數,但LH初V始設定ACCRUED EXPENSES 入總數,現做SETTLE點入數

at 2022-05-05 07:43, matrixmiji.fin@gmail.com. said: 而家入緊2022件盤數,但初始設定ACCRUED EXPENSES 入總數,現做SETTLE點入數

at 2022-05-05 07:43, Support Team said: 會計輸入

at 2022-05-05 07:43, Support Team said: 直接入 DR CR

at 2022-05-05 07:43, matrixmiji.fin@gmail.com. said: 初始設定ACCRUED EXPENSES 點分開入數

at 2022-05-05 07:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/626340e65dd39223c0ee51596b00b2e0dfbf43ed/image.png

at 2022-05-05 07:51, matrixmiji.fin@gmail.com. said: 咁樣倣對嗎

at 2022-05-05 07:51, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62737e6c69e02429d80f6097/v/570215d90b7d138bcec307763fae09b573beaa9f/螢幕擷取畫面_2022-05-05_155041.png

at 2022-05-05 07:52, Support Team said: 是的

at 2022-05-05 07:52, Support Team said: 輸入了明細就不要大數，否則會double

at 2022-05-05 07:58, matrixmiji.fin@gmail.com. said: 第二部倣法好怪

at 2022-05-05 07:58, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62737e6c69e02429d80f6097/v/5af438c45c981ccc4c7678a8525579cc9970a8ab/螢幕擷取畫面_2022-05-05_155725.png

at 2022-05-05 07:59, Support Team said: 初始餘額有入明細

at 2022-05-05 07:59, Support Team said: settle 在支出付款做

at 2022-05-05 08:00, matrixmiji.fin@gmail.com. said: 第二部"會計輸入記錄"

at 2022-05-05 08:00, Support Team said: 支出付款

at 2022-05-05 08:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/98bafe43055fe281811597be79be6ad493bcbec7/image.png

at 2022-05-05 08:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cb559c9801b8d194851b986d85b0f0851322a867/image.png

at 2022-05-05 08:00, matrixmiji.fin@gmail.com. said: THANK YOU! TRACY

at 2022-05-05 08:05, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62737e6c69e02429d80f6097/v/6145cc47ce4f3580a12051044b0c79d60299a460/螢幕擷取畫面_2022-05-05_160527.png

at 2022-05-05 08:08, matrixmiji.fin@gmail.com. said: 咁樣入對嗎

at 2022-05-05 08:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cc3e811ca0f3718ffd75b3bc02ad54c60e3228a1/image.png

at 2022-05-05 08:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc2a070d509293b027c9171c38d9f27f61ec7b60/image.png

at 2022-05-05 08:22, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62737e6c69e02429d80f6097/v/38b4a2962f392e6f71ffcff6255ab9fe4ab057d9/螢幕擷取畫面_2022-05-05_155041.png

at 2022-05-05 08:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/13ce57bc04ce83c413c4774b51821791bbe5975a/image.png

at 2022-05-05 08:24, matrixmiji.fin@gmail.com. said: 即我的accrued expenses-opening balance 以總數唔可以入

at 2022-05-05 08:25, Support Team said: 輸入了明細就不要大數，否則會double

at 2022-05-05 08:25, matrixmiji.fin@gmail.com. said: 即我的accrued expenses-opening balance 唔可以總數對嗎

at 2022-05-05 08:25, Support Team said: 輸入了明細就不要大數，否則會double

at 2022-05-05 08:28, matrixmiji.fin@gmail.com. said: 所以有-58

at 2022-05-05 08:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/443874f3bc73854920d7651ff61fd1180b7e5206/image.png

at 2022-05-05 08:42, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62737e6c69e02429d80f6097/v/3040ccbe777a96f2a55d68adebb177a10422f688/螢幕擷取畫面_2022-05-05_164155.png

at 2022-05-05 08:45, Support Team said: 正數為借方. 負數為貸方.

at 2022-05-05 08:47, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62737e6c69e02429d80f6097/v/ec2938e40f7175cbd2f9f75b60240feee92279e6/螢幕擷取畫面_2022-05-05_164701.png

at 2022-05-05 08:53, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62737e6c69e02429d80f6097/v/2da95f40db1f67c3b544ce5a9aa24749c0c46003/螢幕擷取畫面_2022-05-05_165251.png

at 2022-05-05 08:54, matrixmiji.fin@gmail.com. said: 咁入對嗎

at 2022-05-05 08:57, Support Team said: 是的

at 2022-05-05 09:22, matrixmiji.fin@gmail.com. said: 謝謝您,辛勞晒

2022-05-05-Chat transcript on hk1.coweasy.com started on Thur-0298.json

at 2022-05-05 09:22, Mr Lee. said: 我們是工程公司，報價單不太適合，升级模组的報價單是否會適合多一点

at 2022-05-05 09:23, Support Team said: 升級模組的銷售訂單

at 2022-05-05 09:24, Support Team said: 和報價功能是一樣的，都是發票之前，不入會計的單據

at 2022-05-05 09:24, Support Team said: 一般一張就夠，個別公司出發票前需要出2張單的才有需要

at 2022-05-05 09:25, Mr Lee. said: 好的，我研究一下怎樣入

2022-05-05-Chat transcript on hk1.coweasy.com started on Thur-0299.json

at 2022-05-05 07:19, Janice Ng. said: 請問可以怎樣開新一頁?

at 2022-05-05 07:19, Janice Ng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627369ab69e02429d8972b96/v/5d7c279e3b036a0f4b13739b760f8259fc6045bc/image.png

at 2022-05-05 07:23, Support Team said: 直接Add Voucher 加一行

at 2022-05-05 07:24, Janice Ng. said: 然後一直顯示這個

at 2022-05-05 07:24, Janice Ng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627369ab69e02429d8972b96/v/2bb02f4d17a41b40e6d28b1bb0b932ef052a33c7/image.png

at 2022-05-05 07:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/83c69796a8a1de6e58308cf70627133a572cb5bf/image.png

at 2022-05-05 07:26, Support Team said: 確定後可繼續輸入

at 2022-05-05 07:30, Janice Ng. said: 但在之後每次輸入都會出現這個提示

at 2022-05-05 07:32, Support Team said: 你可以儲存後，再打開這樣繼續輸入，或者匯出excel 輸入再匯入

at 2022-05-05 07:39, Janice Ng. said: 請問為什麼不能看總額了?

at 2022-05-05 07:39, Janice Ng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627369ab69e02429d8972b96/v/5941c258e5861b1df23eb49977041e8e362c283e/image.png

at 2022-05-05 07:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/baa79da12a2acf7647a9f791b818f48bfa5b89f9/image.png

at 2022-05-05 07:43, Janice Ng. said: 請問可以如何看到balance?因為現在不見了

at 2022-05-05 07:43, Janice Ng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627369ab69e02429d8972b96/v/9e8c91890341849efc94ee9aaef62928e85238d5/image.png

at 2022-05-05 07:43, Janice Ng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627369ab69e02429d8972b96/v/7b3e594daf92a0d654428732df571f4db93299cd/image.png

at 2022-05-05 07:46, Support Team said: 超過100條的會分頁，但不再顯示 balance 這欄

2022-05-06-Chat transcript on hk1.coweasy.com started on Frid-0303.json

at 2022-05-06 02:23, Mr Lee. said: Hi , Good Morning:grinning:

at 2022-05-06 02:24, Mr Lee. said: (1)為什麽我輸入公司资料公司行業是留空，我也不能修改(2) 我用了報價範本，但範本內沒有數量欄及單價欄如何更改？

at 2022-05-06 02:25, Support Team said: 公司行業只是登記時用作預設科目表，如未輸入單據，可在科目表可再選其他行業轉換預設科目表

at 2022-05-06 02:26, Support Team said: 範本是指甚麼

at 2022-05-06 02:28, Mr Lee. said: 我用了報價單內的空白模板

at 2022-05-06 02:29, Support Team said: 匯出匯入？

at 2022-05-06 02:29, Mr Lee. said: 公司行業只是登記時用作預設科目表，如未輸入單據，可在科目表可再選其他行業轉換預設科目表

at 2022-05-06 02:30, Mr Lee. said: 公司行業只是登記時用作預設科目表，如未輸入單據，可在科目表可再選其他行業轉換預設科目表不能改及選

at 2022-05-06 02:31, Support Team said: 未輸入單據，才可

at 2022-05-06 02:32, Mr Lee. said: 巳輸入怎辨？

at 2022-05-06 02:32, Support Team said: 不可再轉預設科目表

at 2022-05-06 02:33, Mr Lee. said: 我把單全请空，可以轉科目表嗎，只有3張

at 2022-05-06 02:34, Support Team said: 可以

at 2022-05-06 02:38, Mr Lee. said: 清空了報價單，也不能轉科目，還有其他要请空嗎

at 2022-05-06 02:39, Support Team said: 任何單據初始餘額客戶/供應商/庫存的預設銷售/採購科目

at 2022-05-06 03:01, Mr Lee. said: 在基楚數据內，客户，庫存，供应商，員工，4項只有匯出，沒有匯入，如何匯入是4项空資料，若不能以匯入清空，在哪裏可以清空？

at 2022-05-06 03:01, Support Team said: 記錄

at 2022-05-06 03:07, Mr Lee. said: 是指公司設置下拉，第4項的匯入记錄？

at 2022-05-06 03:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4bc9090c3d9b5fbde0d6bb50df13e38a54044e8e/image.png

at 2022-05-06 03:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e331789719af0fbdc3652ff2cecacdfab68747d0/image.png

at 2022-05-06 03:38, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6274869369e02429d8018478/v/fa1ca018f93e6f9de6bb6a1e0e77eded0052c1d8/2022-05-06_(2).png

at 2022-05-06 03:40, Mr Lee. said: 記錄跟發送给我不一樣

at 2022-05-06 03:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ec8ce788779b9724ae72ef9a238bde49708a88c1/image.png

at 2022-05-06 03:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/76d0d871b7d6b24f54f82bf0ff1e26e530d8e398/image.png

at 2022-05-06 03:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9724d7c7fafdd1b4d8a7bc26b110ae533ec79fa3/image.png

at 2022-05-06 03:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9b3e673e4dd712c67ad7d54b5d924ef8fc4ac0b4/image.png

at 2022-05-06 03:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2ff29303c1ae705dbbd7a8a0a40e34fab95ca073/image.png

at 2022-05-06 04:32, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6274869369e02429d8018478/v/dff1499fc0b3dda6f98ab8e7d54992425ec3d4f1/2022-05-06_(11).png

at 2022-05-06 04:33, Mr Lee. said: 這記錄如何请除

at 2022-05-06 04:33, Support Team said: 這些只是log，不影響會計記錄

at 2022-05-06 04:39, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6274869369e02429d8018478/v/ebf442d40de06cae06544d5daa57675fc6d3268f/2022-05-06_(12).png

at 2022-05-06 04:40, Support Team said: 在記錄查找

at 2022-05-06 04:40, Support Team said: 或者看看初始餘額

at 2022-05-06 04:41, Mr Lee. said: 只欠零用現金沒有清除，哪裹del

at 2022-05-06 04:42, Support Team said: 所有輸入，都可以在主頁右側報表/紀錄欄對應的紀錄查找，在紀錄可查看/修改/刪除

at 2022-05-06 04:42, Support Team said: 在哪裏輸入，就可在對應的記錄找到

at 2022-05-06 04:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/551b96d833e1ad7217e63ebd7efc7268c6e82956/image.png

at 2022-05-06 04:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8af82f8d7d33f91f66a7e722e3ecc6f0a746f9a7/image.png

at 2022-05-06 04:45, Support Team said: 如不知道曾在哪裏輸入單據，在總分類帳/記錄彙總查找

at 2022-05-06 05:06, Mr Lee. said: 全清了

at 2022-05-06 05:07, Mr Lee. said: 我司做工程

at 2022-05-06 05:07, Mr Lee. said: 看了你教學短片內報優單範本，有工程選項也有單價及數量可新增攔位但我找不到如何選！

at 2022-05-06 05:08, Support Team said: 什麼範本？

at 2022-05-06 05:08, Support Team said: 匯出匯入？

at 2022-05-06 05:15, Mr Lee. said: 留意圖左有工程

at 2022-05-06 05:16, Support Team said: 什麼範本？

at 2022-05-06 05:16, Support Team said: 匯出匯入？

at 2022-05-06 05:16, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6274869369e02429d8018478/v/4a5cae1cf66a9ca84258222bf5269f2de86978ad/2022-05-06_(15).png

at 2022-05-06 05:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef45316878eb18e4bc7e9cad372607750165a9ed/image.png

at 2022-05-06 05:21, Mr Lee. said: 教學短片報價單模板，有工程選項也有單價及數量可新增攔位我應選哪行業才有這欄位

at 2022-05-06 05:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf7da8cb1a7e3e5c81fb5a39638a78ddcbf9021e/image.png

at 2022-05-06 05:21, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6274869369e02429d8018478/v/dcebebcb6c019671f08f3381497c8cbb1b9e5605/WeChat_圖片_20220506131710.jpg

at 2022-05-06 05:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9816f6def5e75bbc6031f34046e2c22c22cb4539/image.png

at 2022-05-06 05:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/020249285dddf152690c9a8a6a04632384235bbb/image.png

2022-05-06-Chat transcript on hk1.coweasy.com started on Frid-0305.json

at 2022-05-06 07:48, matrixmiji.fin@gmail.com. said: 您好! Vivian, 今日又要請您多加指教.謝謝!

at 2022-05-06 07:50, matrixmiji.fin@gmail.com. said: 想問如果ACCRUED EXPENSES 的 OPENING BALANCE做咗SETTLE,咁opening balance 所有數都會lock死晒,對嗎?

at 2022-05-06 07:50, Support Team said: 是的

at 2022-05-06 07:52, matrixmiji.fin@gmail.com. said: 咁我入1月份的accrued expenses 就沒有問題對嗎

at 2022-05-06 07:55, Support Team said: 你在哪裏入？

at 2022-05-06 07:59, matrixmiji.fin@gmail.com. said: 在"薪酬與支出"入咗資料先,跟著開票時在"付款"做SETTLEMENT 對嗎?

at 2022-05-06 08:00, Support Team said: 是的

at 2022-05-06 08:01, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6274d20169e02429d8a825a1/v/416f0c26a8a55bbe884b6e4e7d284776935e5c53/螢幕擷取畫面_2022-05-06_160133.png

at 2022-05-06 08:06, Support Team said: 這裏有甚麼問題

at 2022-05-06 08:08, matrixmiji.fin@gmail.com. said: 入法正確吧:blush:

at 2022-05-06 08:08, Support Team said: 是的

at 2022-05-06 08:12, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6274d20169e02429d8a825a1/v/dadcafb98e09491ed37c8ac3571f23b65c6b0236/螢幕擷取畫面_2022-05-06_161147.png

at 2022-05-06 08:13, matrixmiji.fin@gmail.com. said: 跟著第二部咁入對嗎?

at 2022-05-06 08:13, Support Team said: 是的

at 2022-05-06 08:14, matrixmiji.fin@gmail.com. said: 謝謝您

at 2022-05-06 08:27, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6274d20169e02429d8a825a1/v/f5bc28d8c4766cb4686e5bf9fd8fc64a155441b7/螢幕擷取畫面_2022-05-06_162623.png

at 2022-05-06 08:29, matrixmiji.fin@gmail.com. said: 請問"應付支出"公司名重複出現多次,是否操作有問題

at 2022-05-06 08:38, matrixmiji.fin@gmail.com. said: 如果有代其他公司支出的話, 應點入數

at 2022-05-06 08:39, Support Team said: 會計輸入，DR 往來 CR Bank/Cash

at 2022-05-06 08:43, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6274d20169e02429d8a825a1/v/0e2d323f20960b8e8821ee9bf4435f7851929673/螢幕擷取畫面_2022-05-06_164251.png

at 2022-05-06 08:43, matrixmiji.fin@gmail.com. said: 但似冇CREDIR SIDE 哦

at 2022-05-06 08:44, Support Team said: 新增科目該公司的往來科目，科目性質current asset 或 current liabilities

at 2022-05-06 08:45, Support Team said: debit 入 1行credit 在新1行輸入

at 2022-05-06 08:48, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6274d20169e02429d8a825a1/v/6b796976174d99227ba3e0eb9f1a187864863d52/螢幕擷取畫面_2022-05-06_164755.png

at 2022-05-06 08:48, matrixmiji.fin@gmail.com. said: 請問咁樣入對嗎

at 2022-05-06 08:48, Support Team said: 新增科目該公司的往來科目，科目性質current asset 或 current liabilities

at 2022-05-06 08:50, Support Team said: 其他不同公司有類似的往來都要分別新增一個往來科目，否則這些往來帳目會混亂

at 2022-05-06 08:53, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6274d20169e02429d8a825a1/v/8399a23a88e7861914c22a9ec40948d9cda4260d/螢幕擷取畫面_2022-05-06_165319.png

at 2022-05-06 08:54, matrixmiji.fin@gmail.com. said: 請問江咁入正確嗎

at 2022-05-06 08:54, matrixmiji.fin@gmail.com. said: 麻煩晒您了

at 2022-05-06 08:55, Support Team said: 是的

at 2022-05-06 08:56, matrixmiji.fin@gmail.com. said: 謝謝您辛苦晒

at 2022-05-06 09:00, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6274d20169e02429d8a825a1/v/1f0563ecbf370f7ea33965cb091a20bf8c2657cd/螢幕擷取畫面_2022-05-06_165949.png

at 2022-05-06 09:00, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6274d20169e02429d8a825a1/v/652b7bbe9f77911fbde1ea0c794ea7ff304ce987/螢幕擷取畫面_2022-05-06_170031.png

at 2022-05-06 09:02, matrixmiji.fin@gmail.com. said: 好奇怪 "薪酬與支出"有入數但"付款"顯示唔到資料 800蚊

at 2022-05-06 09:03, Support Team said: D019？

at 2022-05-06 09:04, matrixmiji.fin@gmail.com. said: d038

at 2022-05-06 09:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bd4c48603a0af150ec5baf7858c7483303ef66ec/image.png

at 2022-05-06 09:04, Support Team said: 你這裏選D019？

at 2022-05-06 09:05, matrixmiji.fin@gmail.com. said: SORRY ,而家見到了

at 2022-05-06 09:38, matrixmiji.fin@gmail.com. said: 想問1月份薪金2月份出票而家應點入謝謝您

at 2022-05-06 09:39, Support Team said: 入法都一樣

at 2022-05-06 09:39, Support Team said: 選當時的日期就可以

at 2022-05-06 09:40, matrixmiji.fin@gmail.com. said: 在1月31號入晒2月份要支出的所有費時用對嗎

at 2022-05-06 09:42, matrixmiji.fin@gmail.com. said: 如果薪金10000蚊咁入出糧9500蚊MPF 1000蚊對嗎

at 2022-05-06 09:42, Support Team said: 支出什麼時候發生就選什麼日期

at 2022-05-06 09:43, Support Team said: 僱員MPF是薪金一部分，支出不需要僱員MPF，10000薪金 + 500僱主MPF

at 2022-05-06 09:44, Support Team said: 付款才將10000 拆開 9500 + 5009500 給僱員，500+500給MPF公司

at 2022-05-06 09:46, Support Team said: 薪酬以外的支出，日期跟收到的單據（租金，水/電/煤氣/電話費單等）的日期輸入付款日期也跟實際付款日期輸入

at 2022-05-06 09:48, matrixmiji.fin@gmail.com. said: 收到,謝謝您辛苦晒

at 2022-05-06 09:49, matrixmiji.fin@gmail.com. said: 假期愉快

at 2022-05-06 09:52, matrixmiji.fin@gmail.com. said: 88

at 2022-05-06 09:52, Support Team said: 再見

2022-05-06-Chat transcript on www.coweasy.com started on Frid-0300.json

at 2022-05-06 03:29, iris wang. said: 設置科目的時候，比如我有5個投資，我可以設置一個一級科目，在一級科目下面再設置2級科目嗎？到時候BS報表的時候只顯示一級科目的餘額

at 2022-05-06 03:30, iris wang. said: 因為之前都是設置了科目之後報表都是列出所有的明細科目，我想報表只顯示一級科目，該怎麼設置？

at 2022-05-06 03:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f6cf57b0225dea808151b0eb88191c08a7c4df7/image.png

at 2022-05-06 03:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf20c9e10c8a3134cecfb8d6c2fdfc0050509d09/image.png

at 2022-05-06 03:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e181a1063886e562c766a453829cf03cc7c0a78d/image.png

at 2022-05-06 03:32, iris wang. said: 我設置科目的時候是怎麼設置？

at 2022-05-06 03:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/faea6890e5cf02c5c477a7c2631ac54d213d8c47/image.png

at 2022-05-06 03:41, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627493be69e02429d8bc7d92/v/d519ed8d37cccddc15cfc9e12edb6796ded9ed24/1651808464(1).png

at 2022-05-06 03:41, iris wang. said: 我要在11003 下面增加 1100301

at 2022-05-06 03:41, iris wang. said: 要怎麼操作、

at 2022-05-06 03:44, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627493be69e02429d8bc7d92/v/f1278fb9d59a2a6954dc19f967c411674149fc81/1651808668(1).png

at 2022-05-06 03:44, Support Team said: 科目本身沒有級別是由第2/3層來分組

at 2022-05-06 03:47, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627493be69e02429d8bc7d92/v/ca86feca7b9277b77161b508010b2f7d3daa950f/1651808865(1).png

at 2022-05-06 03:48, Support Team said: 第4層全部都是對等的

at 2022-05-06 03:48, iris wang. said: 第二層我要輸入什麼、

at 2022-05-06 03:48, iris wang. said: 可以打電話溝通嗎？

at 2022-05-06 03:48, iris wang. said: 這樣說不清楚

at 2022-05-06 03:48, Support Team said: 我們沒有提供電話支援

at 2022-05-06 03:49, iris wang. said: 那我現在要怎麼輸入、

at 2022-05-06 03:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e992723c15ed7fbd4c0bb2afd6d79c2d72436d49/image.png

at 2022-05-06 03:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7159dbe0876de6933c2e505c6a0d48529dabeeb0/image.png

at 2022-05-06 03:56, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627493be69e02429d8bc7d92/v/dec8ae267550a7215b35495d14e031c58a4b433f/1651809382(1).png

at 2022-05-06 03:56, iris wang. said: 11300 第二層需要輸入嗎？

at 2022-05-06 03:58, Support Team said: 刪除 11300

at 2022-05-06 03:58, Support Team said: 只要 11301 11302

at 2022-05-06 03:58, iris wang. said: 11300的第二層刪除？

at 2022-05-06 03:59, Support Team said: 刪除科目 11300

at 2022-05-06 04:00, iris wang. said: OK 我試下

2022-05-06-Chat transcript on www.coweasy.com started on Frid-0301.json

at 2022-05-06 04:15, iris wang. said: 第三層沒有保存到科目名稱，要怎麼刪掉？

at 2022-05-06 04:15, iris wang. said: 或者修改

at 2022-05-06 04:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a4280e8c3e08b069498325f90200c1b8132d38c/image.png

at 2022-05-06 04:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5378060687c32799ab43f9d0fee75673e18955d6/image.png

at 2022-05-06 04:19, iris wang. said: 最後一個圖在哪找到科目表？

at 2022-05-06 04:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d5c140d976f4dd07b0115f1cfb068521a4b3985a/image.png

at 2022-05-06 04:23, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62749ebe69e02429d85ac8f8/v/b7c177a8d9575dd1198960cd1ab7be0c001c3f99/image.png

at 2022-05-06 04:23, iris wang. said: 怎麼把11100刪掉？

at 2022-05-06 04:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9d2f73ec15cf24ae8b100e9196a9fc57bc3f3623/image.png

at 2022-05-06 04:23, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62749ebe69e02429d85ac8f8/v/82ec278f307b1545fab83599c65ca35b14a4fdd1/1ab0bbf80814d5d6c9f2c870044992d.jpg

2022-05-06-Chat transcript on www.coweasy.com started on Frid-0304.json

at 2022-05-06 07:12, DAISY KO. said: 付款記錄可以匯出數據嗎?

at 2022-05-06 07:12, Support Team said: 暫時未有

at 2022-05-06 07:13, DAISY KO. said: 稍後會有?

at 2022-05-06 07:13, Support Team said: 未有安排

at 2022-05-06 07:14, DAISY KO. said: 可否加上

at 2022-05-06 07:20, DAISY KO. said: 好, 知道, 另 VOUCHER 打印是否可以是 1/2 的A4 PAPER ，

at 2022-05-06 07:22, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2022-05-06 07:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a3e394de17837c3b40bbad1003f56fb458196d79/image.png

2022-05-10-Chat transcript on hk1.coweasy.com started on Tues-0306.json

at 2022-05-10 02:12, matrixmiji.fin@gmail.com. said: 早晨!VIVIAN

at 2022-05-10 02:15, matrixmiji.fin@gmail.com. said: 想請教您點樣改變已SETTLE入錯的科目

at 2022-05-10 02:19, Support Team said: 所有輸入，都可以在主頁右側報表/紀錄欄對應的紀錄查找，在紀錄可查看/修改/刪除

at 2022-05-10 02:33, matrixmiji.fin@gmail.com. said: 點樣修補入錯月份的數

at 2022-05-10 02:33, Support Team said: 可自行選日期

at 2022-05-10 02:34, matrixmiji.fin@gmail.com. said: 預支1月份薪金卻當費用支出

at 2022-05-10 02:35, matrixmiji.fin@gmail.com. said: 因此數數俾錢及做咗settle

at 2022-05-10 02:36, matrixmiji.fin@gmail.com. said: 因此數已俾錢及做咗settle

at 2022-05-10 02:40, matrixmiji.fin@gmail.com. said: 往來帳有opening balance,12月31號未入數, 但1月份有往來,已在於會計科目入咗數,請問會影響opening balance,嗎

at 2022-05-10 02:40, matrixmiji.fin@gmail.com. said: 麻煩您了

at 2022-05-10 02:42, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6279c78769e02429d80f928c/v/4307eee0f3ee7c38e84df6738593885d4a8e09e3/螢幕擷取畫面_2022-05-10_104138.png

at 2022-05-10 02:44, matrixmiji.fin@gmail.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6279c78769e02429d80f928c/v/407607e3b113ed34068ca89726f20f9f6a7ce585/螢幕擷取畫面_2022-05-10_104352.png

at 2022-05-10 02:44, Support Team said: 日期在初始餘額當日或之前，都會影響初始餘額的大數，可查看資產負債表/損益表/試算表

at 2022-05-10 02:45, Support Team said: 初始餘額日期之後的記錄當然不會影響初始餘額

at 2022-05-10 02:47, matrixmiji.fin@gmail.com. said: 但佢本身是有初始餘額,仲未入數

at 2022-05-10 02:49, matrixmiji.fin@gmail.com. said: 即佢2021年有5000蚊, 2022年1月份再挪2000蚊,正常結餘是7000蚊,

at 2022-05-10 02:51, Support Team said: 2021 5000 入初始餘額

at 2022-05-10 02:51, Support Team said: 2022 1月一般記錄輸入

at 2022-05-10 02:51, matrixmiji.fin@gmail.com. said: 因某地原因提供唔到2021年條數, 咁的情況下可以入數嗎

at 2022-05-10 02:53, Support Team said: 初始餘額跟核數的報表輸入

at 2022-05-10 02:55, matrixmiji.fin@gmail.com. said: 在沒辦法提供初始餘額跟核數的報表輸入的前提下,2022年的數可以入嗎

at 2022-05-10 02:57, Support Team said: 初始餘額不正確，財務報表都不會正確

at 2022-05-10 02:57, Support Team said: 之後需要補充輸入

2022-05-10-Chat transcript on hk1.coweasy.com started on Tues-0308.json

at 2022-05-10 05:05, Mr Lee. said: 我巳有一個報價單excel 空白模版，如何匯入excel及建立報價單

at 2022-05-10 05:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dfa44f6102718014d8a943cbd6da952fc1c282a2/image.png

at 2022-05-10 05:09, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6279f27d69e02429d89148c3/v/1e8ba8be0e67227d08bdd151413fcb20e0f24d87/2022-05-10_(2).png

at 2022-05-10 05:09, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6279f27d69e02429d89148c3/v/c27a4585c5b483d5081e36864f138cd5ae6dba18/2022-05-10_(1).png

at 2022-05-10 05:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/228552fe52c81e28288cf3480a8bbc0888874362/image.png

at 2022-05-10 05:10, Mr Lee. said: 已匯入了，如何建立報價單？

at 2022-05-10 05:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/234c0f58c0584fd55d191322cc1e5210491a9cb0/image.png

at 2022-05-10 05:10, Support Team said: 匯入了就已新增報價單

at 2022-05-10 05:13, Mr Lee. said: 如何知道已匯入？

at 2022-05-10 05:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/978990f7be839e670e917773bd8daabd3f1778b0/image.png

at 2022-05-10 05:14, Mr Lee. said: 如何打開報價單？

at 2022-05-10 05:14, Support Team said: 記錄

at 2022-05-10 05:14, Support Team said: 所有輸入，都可以在主頁右側報表/紀錄欄對應的紀錄查找，在紀錄可查看/修改/刪除

at 2022-05-10 05:19, Mr Lee. said: 是否这裹？

at 2022-05-10 05:19, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6279f27d69e02429d89148c3/v/9fbebfcf5feaec650c6de7cc737e2319a3c20594/2022-05-10_(4).png

at 2022-05-10 05:19, Support Team said: 是的

at 2022-05-10 05:21, Mr Lee. said: 為什麼沒有記錄？

at 2022-05-10 05:21, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6279f27d69e02429d89148c3/v/1ac59792794483a07ff5e52f2bc244d8dba34c2f/2022-05-10_(5).png

at 2022-05-10 05:22, Support Team said: 匯入的是什麼日期

at 2022-05-10 05:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f47b0e0e9ee712dc09ab273f539e565ea4e186da/image.png

at 2022-05-10 05:22, Support Team said: 看看有沒有成功匯入

at 2022-05-10 05:23, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6279f27d69e02429d89148c3/v/6c7b495efcf013366fbb7aac1a4e5aeb4cfa2820/2022-05-10_(3).png

at 2022-05-10 05:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7bd3376bbfbb329e57076dcb23138017efbfe12f/image.png

at 2022-05-10 05:24, Mr Lee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6279f27d69e02429d89148c3/v/8729ec423ab10fb1e40caf00d7cdeb690d3e360c/Quotation_V6_(1)_from_Cow_Mr_leung.xls

at 2022-05-10 05:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0e6f0100dd0c5db8d7b96665927fa8a59fb1283/image.png

at 2022-05-10 05:26, Support Team said: 按結果，查看結果

at 2022-05-10 05:26, Mr Lee. said: 我匯入梁先生给我的空白模板excel,

at 2022-05-10 05:26, Support Team said: 按結果，查看結果

at 2022-05-10 05:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/226a3319c28e9af9a58dc080d31356aea42364ec/image.png

at 2022-05-10 05:27, Support Team said: 你直接匯入空白模板？

at 2022-05-10 05:27, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6279f27d69e02429d89148c3/v/e43f1b70a7f825e73ab14bcccaea32eb1720d069/2022-05-10_(6).png

at 2022-05-10 05:28, Support Team said: excel沒有記錄，當然匯入不到任何記錄

at 2022-05-10 05:29, Mr Lee. said: 是的，我直接匯入梁先生给我的空白模板

at 2022-05-10 05:29, Support Team said: excel沒有記錄，當然匯入不到任何記錄

2022-05-10-Chat transcript on hk1.coweasy.com started on Tues-0309.json

at 2022-05-10 06:55, Miss Lin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627a011669e02429d88708cc/v/a233efd74cd020884f3b514b890c09c62dfcbd1a/b508cfe1766185c3882af12701341fe.png

at 2022-05-10 06:56, Miss Lin. said: 我发现了个问题在库存表里我做了转仓后库存价值不自动计算

at 2022-05-10 06:56, Miss Lin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627a011669e02429d88708cc/v/4c266b05f43d83f15af9bc640892d8904d659822/ed90d35256a84dc4199c034319807f0.png

at 2022-05-10 06:57, Miss Lin. said: 请帮忙看看，谢谢。

at 2022-05-10 06:57, Support Team said: 轉倉不影響庫存價值

at 2022-05-10 06:58, Miss Lin. said: 但是现在转仓后就不显示价值

at 2022-05-10 06:58, Support Team said: # 每天輸入的記錄，將在當晚凌晨計算成本價值，下一天便會更新顯示

at 2022-05-10 06:59, Miss Lin. said: 这个不是当天输入的

at 2022-05-10 06:59, Miss Lin. said: 是4月底做的转仓，现在看还是没有价值

at 2022-05-10 06:59, Support Team said: 看看庫存流量報表

at 2022-05-10 06:59, Miss Lin. said: 好

at 2022-05-10 07:01, Miss Lin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627a011669e02429d88708cc/v/ebc3cdfdba07fc9381f15cf3559f3b195cd14906/1652166052(1).png

at 2022-05-10 07:02, Support Team said: 所有地區

at 2022-05-10 07:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9b5ad497bd7a56c149fb19d535b143e82b137769/image.png

at 2022-05-10 07:02, Support Team said: 要見到這幾欄

at 2022-05-10 07:04, Miss Lin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627a011669e02429d88708cc/v/6c39ca942c392eb64bdc9bd237be4be421ee250c/fba89a7553dfd2008ab52898c8fb859.png

at 2022-05-10 07:14, Miss Lin. said: 我要关掉等你们回复吗？

at 2022-05-10 07:18, Miss Lin. said: 我刚发的物料号是其中的一个，同样其他也是相同的问题

2022-05-10-Chat transcript on hk1.coweasy.com started on Tues-0311.json

at 2022-05-10 08:40, DAISY KO. said: 請問月結,我要入庫存滾存, 是要如何入的

at 2022-05-10 08:40, DAISY KO. said: 步驟?

at 2022-05-10 08:41, Support Team said: 參考faq：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting或在會計輸入直接 Debit Credit

2022-05-10-Chat transcript on www.coweasy.com started on Tues-0307.json

at 2022-05-10 03:28, Ida Choi. said: 請問會計傳票, 可自己設定格式嗎?

at 2022-05-10 03:28, Support Team said: 傳票的格式並沒有自訂功能

at 2022-05-10 03:30, Support Team said: 報表/傳票這類固定格式的如要修改，請whatsapp 聯絡98883995，說明修改要求以查詢報價

2022-05-11-Chat transcript on hk1.coweasy.com started on Wedn-0312.json

at 2022-05-11 02:17, Mr Lee. said: Good Morning 我匯入excel

at 2022-05-11 02:18, Mr Lee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/627b198269e02429d8857480/v/8958684a799d0ca38524848c6a1765446832e5fd/Quotation_V6_(1)_from_Coweasy_Mr_leung_04.xls

at 2022-05-11 02:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28ce9266d24ac86e39ba660f2c5909078dccef8b/image.png

at 2022-05-11 02:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7a10ea18b1b97546126ff6098b785e3a27a5c4b3/image.png

at 2022-05-11 02:22, Support Team said: 匯入結果,不成功的會有提示原因

2022-05-11-Chat transcript on hk1.coweasy.com started on Wedn-0315.json

at 2022-05-11 04:51, Marco. said: 你好, 我上星期用手机拍了些费用单据 (董事往來), 当时每个单据都有个voucher no, 但dashboards沒有显示这些费用出來, 是有什么步驟错了吗?

at 2022-05-11 04:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a277bc5224a7969b9166952756328ec001feeebc/image.png

at 2022-05-11 04:54, Support Team said: 看看記錄有沒有

2022-05-11-Chat transcript on hk1.coweasy.com started on Wedn-0316.json

at 2022-05-11 04:19, Mr Lee. said: 請問如何在第2大項觀塘海濱回歸燈飾 2022 Location的下面再可以新增項目，然後選擇庫存…………

at 2022-05-11 04:31, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627b22fa69e02429d817c237/v/dcd370ee411017e173b3f372f7199b501b0dadb9/2022-05-11_(4).png

at 2022-05-11 04:31, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627b22fa69e02429d817c237/v/66eab611954baf88e15119b56b38db0a3d06c493/2022-05-11_(4).png

at 2022-05-11 04:36, Mr Lee. said: 巳OK了

at 2022-05-11 05:01, Mr Lee. said: 41160是雜項收入，但不適用有沒有工程收入或燈饰工程收入在哪裹自建增加呢？

at 2022-05-11 05:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/948687e2af46f9e026566c44856b628ed3f7cbf2/image.png

at 2022-05-11 05:05, Mr Lee. said: ok Thx:grinning:

2022-05-11-Chat transcript on hk1.coweasy.com started on Wedn-0317.json

at 2022-05-11 06:48, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627b53f169e02429d83b1787/v/c28ef84558a827c87b422e71ec3911b8ed01a29a/2022-05-11_(9).png

at 2022-05-11 06:52, Mr Lee. said: 我建立了41160,41170,41180,41190的四項收入，但儲存時出現文字

at 2022-05-11 06:54, Support Team said: 出現什麼?

at 2022-05-11 06:57, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627b53f169e02429d83b1787/v/419094d50b7aef413a14e7f7b2a9e585389df140/2022-05-11_(8).png

at 2022-05-11 06:57, Support Team said: 這幾個都是這樣?

at 2022-05-11 07:30, Mr Lee. said: 建立報價單

at 2022-05-11 07:32, Mr Lee. said: 但彈出不能成功文字

at 2022-05-11 07:33, Support Team said: 是彈出什麼?

at 2022-05-11 07:34, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627b53f169e02429d83b1787/v/124962e7e2aa3640e114cac3f9fd75faea4b5821/2022-05-11_(12).png

at 2022-05-11 07:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/29c47530aec75e250535f7a4760e01e552c2c815/image.png

at 2022-05-11 07:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9e7033260f850078229aa1ecfca0cf6b6a8a7bcb/image.png

at 2022-05-11 07:35, Support Team said: 至少要輸入庫存,數量或者金額

at 2022-05-11 07:35, Mr Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627b53f169e02429d83b1787/v/ce84b5031bfa0211bb90284025a44247d072d16f/2022-05-11_(13).png

at 2022-05-11 07:38, Support Team said: 這樣入應該沒有問題

at 2022-05-11 07:38, Support Team said: 還有提示?

at 2022-05-11 07:39, Mr Lee. said: 沒有

2022-05-11-Chat transcript on hk1.coweasy.com started on Wedn-0318.json

at 2022-05-11 08:02, Janice Ng. said: how to fix the problem of " Value to add was out of range. Parameter name: value" ?

at 2022-05-11 08:05, Support Team said: 是在哪一頁,做什麼操作

at 2022-05-11 08:08, Janice Ng. said: bank statement input by omporting excel

at 2022-05-11 08:08, Janice Ng. said: inporting*

at 2022-05-11 08:12, Support Team said: excel 截圖給我們看看

at 2022-05-11 08:14, Janice Ng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627b6ca069e02429d8203306/v/a8b366adb15c869b3774a95c51a06886799e0076/image.png

at 2022-05-11 08:15, Support Team said: 這樣應該沒有問題

at 2022-05-11 08:15, Support Team said: 還是出同一個提示?

at 2022-05-11 08:18, Janice Ng. said: 現在可以了，感謝

2022-05-11-Chat transcript on hk1.coweasy.com started on Wedn-0319.json

at 2022-05-11 09:39, Ida Choi. said: 為何搜尋不到發票, 是否因為我建立了工程?

at 2022-05-11 09:40, Support Team said: 試試選闊些日期

at 2022-05-11 09:41, Ida Choi. said: 試過了

at 2022-05-11 09:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a381d0e0e135fab87dfe46e459fe8308e2480650/image.png

at 2022-05-11 09:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/83c087a1c8da8cfa9078603b9fabffdb1bd0132c/image.png

at 2022-05-11 09:42, Support Team said: 這裡直接按編號搜尋

at 2022-05-11 09:50, Ida Choi. said: sorry 是找不到採購單

at 2022-05-11 09:50, Ida Choi. said: 對方發票

at 2022-05-11 09:54, Ida Choi. said: OK 了, thanks

at 2022-05-11 09:57, Ida Choi. said: 我有張發票, 還是找不到

at 2022-05-11 10:03, Ida Choi. said: 如何找回已取消發票

at 2022-05-11 10:03, Support Team said: 廢單?

at 2022-05-11 10:03, Support Team said: 還是刪除?

at 2022-05-11 10:03, Ida Choi. said: 兩樣都想試

at 2022-05-11 10:03, Ida Choi. said: 因找不到已輸入發票

at 2022-05-11 10:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ebda4e7ee9dad66b99e68592dbdd87ac79896ae/image.png

at 2022-05-11 10:04, Support Team said: 刪除不可還原,不再有記錄

2022-05-12-Chat transcript on hk1.coweasy.com started on Thur-0322.json

at 2022-05-12 07:56, Ms Chan. said: 你好, 請問為什麼在customer (CRM) - Create Save吾到?

at 2022-05-12 07:57, Support Team said: 提示什麼

at 2022-05-12 07:58, Ms Chan. said: 沒有任何提示

at 2022-05-12 07:59, Ms Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627cb22b69e02429d8d850db/v/f41c778ab4ddea57167a001f1d16ea90735039fb/image.png

at 2022-05-12 08:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/afc755d90c9f35412803b4e88ebf5203e461f210/image.png

at 2022-05-12 08:01, Support Team said: 這裡顯示什麼

at 2022-05-12 08:04, Ms Chan. said: 沒有顯示

at 2022-05-12 08:04, Support Team said: 紅色字是什麼？

at 2022-05-12 08:05, Ms Chan. said: B.R. /NAME card

at 2022-05-12 08:06, Ms Chan. said: 是否不能upload JPG?

at 2022-05-12 08:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/90fb56df24ed28494ec1c61939bb2b6b07b74c46/2022-05-12_16-07-46-開啟.png

at 2022-05-12 08:08, Support Team said: 試試 jpeg 改為 jpg

at 2022-05-12 08:09, Ms Chan. said: 已經取消不upload name card, 都不能ＳＡＶＥ

at 2022-05-12 08:10, Ms Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627cb22b69e02429d8d850db/v/d2de4362533c8a97042ed328c70a945e62f29db3/image.png

at 2022-05-12 08:10, Support Team said: 試試 jpeg 改為 jpg

at 2022-05-12 08:10, Ms Chan. said: 是否有特別格式？

at 2022-05-12 08:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db6c1560d001257ba14a348ef5a5a02b8a42a0b7/圖片.png

at 2022-05-12 08:12, Ms Chan. said: 現在不是Upload文件問題，　想SAVE都不能？

at 2022-05-12 08:13, Support Team said: 那你試下得唔得

at 2022-05-12 08:13, Support Team said: 試試 jpeg 改為 jpg

at 2022-05-12 08:13, Support Team said: 再upload

at 2022-05-12 08:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/341e743c7a4ee0577a3aa6a445312c094ed79ada/圖片.png

at 2022-05-12 08:13, Support Team said: 起碼這裡不會有紅色字

at 2022-05-12 08:13, Support Team said: 再試試儲存

2022-05-12-Chat transcript on hk1.coweasy.com started on Thur-0324.json

at 2022-05-12 08:32, Health & Spirit Healthmart. said: 你好~

at 2022-05-12 08:33, Health & Spirit Healthmart. said: 想問問關於物焊計劃單同產品生產單分別

at 2022-05-12 08:36, Health & Spirit Healthmart. said: 另外~ 我之前有問過關於貨品轉倉不能轉套裝的問題, 但我忘記了怎處理

at 2022-05-12 08:40, Support Team said: 計劃單只是 formula不影響數量，生產單會扣原料加成品數量

at 2022-05-12 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6d87072124f9c8c65f2cc60fb36887cd73ad9c09/2022-05-12_16-41-37-庫存_-_Google_Chrome.png

at 2022-05-12 08:42, Support Team said: 轉倉不可轉組合

at 2022-05-12 08:42, Support Team said: 組合只有銷售發票會用到

at 2022-05-12 08:49, Health & Spirit Healthmart. said: 組合只有銷售發票會用到 <<<呢個我記得, 之前莉你地有講過話有2個方法解決, 一就係係生產單度處理, 另一個方法我忘記了

at 2022-05-12 08:51, Health & Spirit Healthmart. said: 計劃單只是 formula不影響數量，生產單會扣原料加成品數量<<< 咁應該既流程係要在計劃單做左FORMULA先, 然後再出生產單做貨咁樣?

at 2022-05-12 08:52, Support Team said: 另外在庫存調整轉入做，做得和生產一樣是扣原料加成品，但要人手計成本，有用生產模組就不需要在庫存調整轉入做

at 2022-05-12 08:53, Support Team said: 可先入計劃單，方便之後可重用

at 2022-05-12 08:54, Support Team said: 如每次生產的原料/成品都不同，就不需要，可以直接入生產單

at 2022-05-12 08:56, Health & Spirit Healthmart. said: 另外在庫存調整轉入做，做得和生產一樣是扣原料加成品，但要人手計成本，有用生產模組就不需要在庫存調整轉入做 <<<呢個唔太明

at 2022-05-12 08:56, Support Team said: 你有用生產模組？

at 2022-05-12 08:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b077e66d72b44348fc50902e4936241a1b1ee28/2022-05-12_16-57-26-(主頁)_產品生產單_-_Google_Chrome.png

at 2022-05-12 09:10, Health & Spirit Healthmart. said: 你有用生產模組？有呀

at 2022-05-12 09:11, Support Team said: 用生產模組就不需要用庫存調整轉入做，除非需要手動計算成本

at 2022-05-12 09:12, Health & Spirit Healthmart. said: 你意思係用生產單黎做轉貨到唔同倉?

at 2022-05-12 09:13, Support Team said: 生產和轉倉是2個不同功能

at 2022-05-12 09:14, Support Team said: 庫存組合只在發票使用，做不到轉倉，才用生產代替組合

at 2022-05-12 09:15, Support Team said: 如要用組合，做轉倉時，只可轉組合裡面的原料/組件，不可以直接轉組合

at 2022-05-12 09:17, Health & Spirit Healthmart. said: 咁即係無解決方法是嗎?

at 2022-05-12 09:18, Support Team said: 你要做轉倉，轉組合？

at 2022-05-12 09:18, Health & Spirit Healthmart. said: 係呀~

at 2022-05-12 09:19, Support Team said: 只可以，不用組合，只轉成品或者，用組合，轉原料/組件

at 2022-05-12 09:21, Health & Spirit Healthmart. said: 用組合，轉原料/組件<< 即係將呢個組合變成產品, 係咪咁解?

at 2022-05-12 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d76b419ebe57f70716870f8160843eced3f5466e/2022-05-12_17-25-26-庫存_-_Google_Chrome.png

at 2022-05-12 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/391d8a0c1d51c8f87c6240ba50e0cddd8fcf0590/2022-05-12_17-21-54-組合_-_Google_Chrome.png

at 2022-05-12 09:25, Support Team said: C是組合，A B 是組件

at 2022-05-12 09:26, Support Team said: 轉倉只轉 A B

at 2022-05-12 09:26, Support Team said: 銷售C

at 2022-05-12 09:26, Support Team said: 銷售時選地區，A B 也會從該地區扣數

at 2022-05-12 09:27, Support Team said: 轉倉只關 A B事，不會影響 C

at 2022-05-12 09:28, Health & Spirit Healthmart. said: 咁即係做轉倉都係做轉AB既數是嗎?

at 2022-05-12 09:28, Support Team said: 是的

at 2022-05-12 09:32, Health & Spirit Healthmart. said: 好既~ 唔該~

at 2022-05-12 09:32, Health & Spirit Healthmart. said: 另外~

at 2022-05-12 09:32, Health & Spirit Healthmart. said: 關於入數,

at 2022-05-12 09:32, Health & Spirit Healthmart. said: PAYME 及八達通既數

at 2022-05-12 09:32, Health & Spirit Healthmart. said: 應該係咩位入?

at 2022-05-12 09:33, Support Team said: 收款？

at 2022-05-12 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75ac2f8b00ba81b4f9c8fc21a47fbc1c8b4a5c50/2022-05-12_17-34-56-收款（客戶）_-_Google_Chrome.png

at 2022-05-12 09:35, Support Team said: 和其他 bank/cash 一樣，收款時選科目

at 2022-05-12 09:36, Health & Spirit Healthmart. said: Humm... 因為PAYME 係可以每月有CSV report 的~

at 2022-05-12 09:36, Health & Spirit Healthmart. said: octopus 也一樣

at 2022-05-12 09:36, Health & Spirit Healthmart. said: 所以可以一lot咁入?

at 2022-05-12 09:37, Support Team said: 發票有AR？還是直接在POS輸入

at 2022-05-12 09:38, Health & Spirit Healthmart. said: 應該咁講, payme 的數是shopline網店的收入

at 2022-05-12 09:38, Health & Spirit Healthmart. said: 定係入左shopline既report就唔洗再入payme個csv report?

at 2022-05-12 09:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/19090223844095f8456f6c72d5f12d2961bd7a07/2022-05-12_17-39-54-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2022-05-12 09:43, Support Team said: 匯入 shopline，已完成的訂單會自動做收款，收款會用這裡選的科目收取

at 2022-05-12 09:48, Health & Spirit Healthmart. said: 所以我係唔需要再重覆入payme既數是嗎?

at 2022-05-12 09:52, Support Team said: shopline 收款，是客戶付款時直接付到你的account，還是付給 shopline，每月或每半個月做結算，shopline 再轉帳給你？

at 2022-05-12 09:52, Health & Spirit Healthmart. said: 不是付給SHOPLINE

at 2022-05-12 09:53, Health & Spirit Healthmart. said: 我是用PAYME 及 PAYPAL收數的

at 2022-05-12 09:53, Support Team said: 客戶直接付給你？

at 2022-05-12 09:53, Health & Spirit Healthmart. said: 以及用FPS 收款

at 2022-05-12 09:53, Health & Spirit Healthmart. said: 客戶直接付給你？ <<<是

at 2022-05-12 09:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7ab9a5bcac3eff3dbb7e497ba5d406eb5c8d5c64/圖片.png

at 2022-05-12 09:55, Support Team said: 不同收款方式分開不同excel分別上傳，選相應的科目，這樣就不需要再做其他處理

at 2022-05-12 09:56, Health & Spirit Healthmart. said: 即係意思上載SHOPLINE個REPORT昤, 就要將不同收款既分開個別上載咁樣?

at 2022-05-12 09:57, Support Team said: 是的

at 2022-05-12 09:57, Health & Spirit Healthmart. said: 咁客戶個一欄要揀什麼?

at 2022-05-12 09:57, Health & Spirit Healthmart. said: SHOPLINE?

at 2022-05-12 09:58, Support Team said: 是的

2022-05-12-Chat transcript on ww3.coweasy.com started on Thur-0323.json

at 2022-05-12 09:22, Kelvin Yam. said: 我都用緊小企雲,想轉做企業雲,但系統內見多咗好多功能,我又唔識用,有冇人可以先講解一下

at 2022-05-12 09:24, Support Team said: 可登記示範：
https://www.coweasy.com/Cloud/Demo.aspx

at 2022-05-12 09:27, Support Team said: 企業雲主要多了庫存貨幣功能，也可以用新電郵註冊試用30天

2022-05-12-Chat transcript on www.coweasy.com started on Thur-0321.json

at 2022-05-12 07:16, DAISY KO. said: 收取發票: (是否可以改銀行/現金INV22-05-055, INV22-05-

at 2022-05-12 07:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/922862ea5a708175e2a7b1da6ed846f77b277505/2022-05-12_15-17-18-收款（客戶）_-_Google_Chrome.png

at 2022-05-12 07:18, Support Team said: 可以改

at 2022-05-12 07:20, DAISY KO. said: 不是, 我是說, 在說明 (收取發票的未字改

at 2022-05-12 07:21, DAISY KO. said: 因不我改,

at 2022-05-12 07:21, Support Team said: 你要改什麼？

at 2022-05-12 07:24, DAISY KO. said: 收取發票: (是否可以改銀行/現金

at 2022-05-12 07:25, DAISY KO. said: 字眼

at 2022-05-12 07:25, Support Team said: 說明？

at 2022-05-12 07:28, DAISY KO. said: 對

at 2022-05-12 07:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ada6cb06e06c9e4f988152fe893debc5e6cb96cc/2022-05-12_15-25-43-收款（客戶）_-_Google_Chrome.png

at 2022-05-12 07:29, Support Team said: 不tick可改

at 2022-05-12 07:29, DAISY KO. said: 如 TICK , 不可改

at 2022-05-12 07:30, DAISY KO. said: 因我要發票號

at 2022-05-12 07:30, Support Team said: 那你tick一次，自動除了編號，再不tick

at 2022-05-12 07:31, DAISY KO. said: 好呢, 謝謝

2022-05-13-Chat transcript on hk1.coweasy.com started on Frid-0325.json

at 2022-05-13 04:26, Yane Yim. said: 如何改前年的balance

at 2022-05-13 04:27, Support Team said: opening 是入前年？

at 2022-05-13 04:27, Yane Yim. said: yes

at 2022-05-13 04:29, Yane Yim. said: 改不了科目性質

at 2022-05-13 04:31, Support Team said: 你要改科目性質還是balance？

at 2022-05-13 04:33, Yane Yim. said: 2019科目性質

at 2022-05-13 04:33, Yane Yim. said: in balance sheet

at 2022-05-13 04:33, Support Team said: 科目有入過單據/初始餘額就不可以改科目性質

at 2022-05-13 04:34, Support Team said: 要先刪除所有相關單據才可以

at 2022-05-13 04:35, Yane Yim. said: 如果要改的科目沒有入單據也不能改?

at 2022-05-13 04:35, Support Team said: 科目有入過單據/初始餘額就不可以改科目性質

at 2022-05-13 04:36, Support Team said: 沒有用過才可以改

at 2022-05-13 04:36, Support Team said: 也可以這樣做：新增新科目，將所有相關單據改用新科目，刪除舊科目，再改新科目編號

at 2022-05-13 04:37, Yane Yim. said: 好 THANK YOU

2022-05-13-Chat transcript on hk1.coweasy.com started on Frid-0326.json

at 2022-05-13 06:31, Mr wong . said: 如何修改庫存初始餘額轉入號

at 2022-05-13 06:36, Support Team said: 轉入號是指什麼

at 2022-05-13 06:36, Mr wong . said: 轉入編號

at 2022-05-13 06:40, Support Team said: 庫存初始餘額的編號固定為 Opening Balance，不能修改

at 2022-05-13 06:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e266a0be679623ca228db6d0e64fea18f746f6b/2022-05-13_14-39-55-庫存調整轉入_-_Google_Chrome.png

at 2022-05-13 06:40, Support Team said: 在庫存調整轉入，選日期可直接輸入初始餘額

at 2022-05-13 06:41, Mr wong . said: 好

2022-05-13-Chat transcript on hk1.coweasy.com started on Frid-0327.json

at 2022-05-13 07:07, Yane Yim. said: 如何一次性更改DR. 的科目?

at 2022-05-13 07:09, Support Team said: 改什麼單據的DR？

at 2022-05-13 07:10, Yane Yim. said: 銀行月結單

at 2022-05-13 07:19, Support Team said: 不是一次性更改DR，可以更改銀行月結單左上方的選項

at 2022-05-13 07:24, Yane Yim. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627df63369e02429d8738f6e/v/2ec9fe3a54ddfeb8b296f122ab86a78eccb07d87/3ab83694-f2c0-4f84-af84-2e360dc1c1d8.jpg

at 2022-05-13 07:24, Support Team said: 可匯出匯入修改

at 2022-05-13 07:24, Yane Yim. said: 如何一次性更改圈內的科目?

at 2022-05-13 07:27, Yane Yim. said: 但若只想改這些數呢?

at 2022-05-13 07:28, Support Team said: 匯出這張單，只改這部分，其他不變，匯入就不會改到其他

2022-05-13-Chat transcript on hk1.coweasy.com started on Frid-0330.json

at 2022-05-13 07:31, Mr wong . said: 庫存調整是什麼

at 2022-05-13 07:32, Support Team said: 點倉發現庫存數發現多/少了或，和系統不對時做調整

at 2022-05-13 07:33, Support Team said: 或者產品過期/損壞或其他原因需要丟棄時也做庫存調整

at 2022-05-13 07:34, Mr wong . said: 累計銷售成本如何制成

at 2022-05-13 07:35, Support Team said: 是指登入後 dashboard 頁面的？

at 2022-05-13 07:35, Mr wong . said: 對

at 2022-05-13 07:36, Support Team said: 性質為 COGS 科目的總數

at 2022-05-13 07:36, Support Team said: dashboard 數據都是簡單統計，實際的數字請參考各個報表

2022-05-13-Chat transcript on www.coweasy.com started on Frid-0328.json

at 2022-05-13 08:49, Cheung. said: Whatapp 什麼號碼多少

at 2022-05-13 08:59, Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627e1b1269e02429d84eca4f/v/f86aa712205c108133f883fb844a35a324d449fb/QQ图片20220513170216.jpg

at 2022-05-13 09:00, Cheung. said: 点解出現这個

at 2022-05-13 09:35, Support Team said: 看看科目表

at 2022-05-13 09:35, Support Team said: 和總分類帳

2022-05-13-Chat transcript on www.coweasy.com started on Frid-0329.json

at 2022-05-13 09:44, Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627e26fe69e02429d84c56e0/v/51d0dd20d29cc7efe07dc67b9a66ca07fb212969/QQ图片20220513174724.jpg

at 2022-05-13 09:44, Support Team said: 看看科目表

at 2022-05-13 09:44, Support Team said: 和總分類帳

at 2022-05-13 09:49, Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627e26fe69e02429d84c56e0/v/a1f88db7a87bd3a7f4c7d0d9c747636ebb9e33ad/QQ图片20220513175239.jpg

at 2022-05-13 09:50, Cheung. said: 這裡嗎?

at 2022-05-13 09:50, Support Team said: Bank/Cash 的科目

at 2022-05-13 09:53, Cheung. said: 這裡嗎?

at 2022-05-13 09:53, Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/627e26fe69e02429d84c56e0/v/4a6f6992cb1373ef0f245b33b840a6c39c442cf0/QQ图片20220513175640.jpg

at 2022-05-13 09:54, Support Team said: 在總分類帳只查看這個科目

2022-05-16-Chat transcript on hk1.coweasy.com started on Mond-0331.json

at 2022-05-16 02:27, Fian. said: 我想問一下我入咗匯豐銀行下載落嚟嘅銀行月結單入咗opening balance ,跟住點解系統出嚟嘅closing balance會同銀行月結單唔一樣

at 2022-05-16 02:27, Fian. said: Pdf

at 2022-05-16 02:28, Fian. said: 同埋我想問一下PDF版本嘅銀行月結單可唔可以改做CSv

at 2022-05-16 02:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d3d4464b262c14400db25cf256de80cb27ba065c/image.png

at 2022-05-16 02:29, Support Team said: 月結單輸入的 BF CF 和銀行月結但不同?

at 2022-05-16 02:30, Fian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281b63e69e02429d850ea85/v/204e46b8e8c8e3237a7038fc65dbd3dd9f3f6f1c/4BDF0731-857A-4C36-98E1-F579A93D0D1F.jpeg

at 2022-05-16 02:30, Support Team said: pdf 沒有直接轉 CSV 的功能, 請在網上銀行下載 csv

at 2022-05-16 02:30, Fian. said: 呢一個係匯豐銀行下載落嚟嘅銀行月結單嘅Opening balance

at 2022-05-16 02:30, Fian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281b63e69e02429d850ea85/v/f9b61f2f728315fa2fb7e719b52c8c2e8e8f80f2/0E2EC1B6-1DEC-431E-ACB4-09389C7F4FAC.jpeg

at 2022-05-16 02:31, Fian. said: 而呢一張相係我入落系統嘅Opening balance

at 2022-05-16 02:31, Fian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281b63e69e02429d850ea85/v/b76c6c9b8f0d702b4a7316f1e11bd48464bc3cb2/6027BAA8-BC97-4830-BBC6-E59DE910FF06.jpeg

at 2022-05-16 02:31, Fian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281b63e69e02429d850ea85/v/7f0f416f1cdd24fbb90f8c76314f781a336887d0/FB841964-7CD0-472F-A646-0AB9D414C846.jpeg

at 2022-05-16 02:31, Fian. said: 但係最尾出嚟嘅兩個結余唔一樣

at 2022-05-16 02:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/06a1c8295347e3bd8d706cd888da5027c8d0fec2/image.png

at 2022-05-16 02:33, Support Team said: 對數請查看總分類帳, 如要在月結單輸入, 先tick這裡

at 2022-05-16 02:36, Fian. said: 總分類帳在哪兒

at 2022-05-16 02:36, Fian. said: 同埋綠色呢三項可以喺邊度刪除

at 2022-05-16 02:36, Fian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281b63e69e02429d850ea85/v/f864bf1df1c72ff7c1ee53895570b5ec14c1f2da/image.jpg

at 2022-05-16 02:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b9fb1e6add573216dad81cfba571b482ae748989/image.png

at 2022-05-16 02:39, Fian. said: 咁嗰3項可以點樣刪除

at 2022-05-16 02:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/928bffc696decc0e23a203b7c7dc0127879bed29/image.png

at 2022-05-16 02:39, Support Team said: 綠色是銀行科目在其他單據輸入的記錄, double click 可打開查看/修改/刪除

2022-05-16-Chat transcript on hk1.coweasy.com started on Mond-0332.json

at 2022-05-16 02:53, Fian. said: 我想請問個銀行月結單輸入係咪冇得做返上年

at 2022-05-16 02:53, Fian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281bc6569e02429d8aa8b81/v/43712a1339d1f34f66fec3e64e4a7498a7ff77c6/image.jpg

at 2022-05-16 02:53, Fian. said: 我想輸入2021年4月1號至2022年3月31日嘅銀行月結單

at 2022-05-16 02:54, Fian. said: 同埋2020年4月1號至2021年3月31

at 2022-05-16 02:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c420ccdfd4219a83267f611ad3b9d4df081e4c1b/image.png

at 2022-05-16 02:54, Support Team said: 可直接選日期

at 2022-05-16 02:55, Fian. said: 但係我影俾你嗰幅相入邊嘅項目全部都係2020年我輸入過我嘅

at 2022-05-16 02:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85eb46aa9403b71d13cb6dc9715af137402e6044/圖片.png

at 2022-05-16 02:59, Support Team said: 這裡選日期就可以

at 2022-05-16 03:01, Fian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281bc6569e02429d8aa8b81/v/27543c9dac1df666998f08f3243ac14dc754c17e/image.jpg

at 2022-05-16 03:01, Fian. said: 咁但係我選咗日期之後咪會影響到我2022年4月做嘅銀行月結單

at 2022-05-16 03:01, Fian. said: 我想問下面嗰個日期係咪冇得轉2021年

at 2022-05-16 03:02, Fian. said: 因為而家呢個畫面入邊嘅項目全部都係我2022年四月份嘅銀行月結單紀錄

at 2022-05-16 03:02, Support Team said: 輸入2021 年記錄不會影響2022的記錄

at 2022-05-16 03:03, Support Team said: 只會影響之後日期的balance

at 2022-05-16 03:03, Support Team said: 初始餘額是入幾時

at 2022-05-16 03:04, Fian. said: 2021年4月1

at 2022-05-16 03:04, Fian. said: 到2022年3月31

at 2022-05-16 03:04, Fian. said: 但係下邊冇得俾我揀2022年嘅三月

at 2022-05-16 03:04, Support Team said: 初始餘額是入邊一日的結餘？

at 2022-05-16 03:05, Fian. said: 2021年4月1

at 2022-05-16 03:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/262f5a9da259d68ef337c9275d9efd575ec37cee/image.png

at 2022-05-16 03:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d78fd1ae1bce4b848a3277b6959f5de723a04739/image.png

at 2022-05-16 03:06, Support Team said: 2021 - 03 - 31？

at 2022-05-16 03:06, Fian. said: 2021-4-1—————2022-3-31

at 2022-05-16 03:06, Fian. said: 2020-4-1———2021-3-31

at 2022-05-16 03:06, Support Team said: 初始餘額只會入某一日的結餘

at 2022-05-16 03:06, Fian. said: 分別做兩年

at 2022-05-16 03:07, Support Team said: 2021-3-31，2022-3-31 年度都未做核數？

at 2022-05-16 03:08, Fian. said: 係

at 2022-05-16 03:09, Support Team said: 那初始餘額跟 2020-3-31 核數報告輸入

at 2022-05-16 03:10, Support Team said: 2021-3-31 的單據不輸入，只輸入2020-4-1 及之後的

at 2022-05-16 03:10, Support Team said: 2021-3-31 及之前的單據不輸入*

at 2022-05-16 03:11, Fian. said: 我試一下

2022-05-16-Chat transcript on hk1.coweasy.com started on Mond-0333.json

at 2022-05-16 03:39, Fian. said: 但係我最尾個結算日期唔可以改到2022年3月30日喎

at 2022-05-16 03:39, Support Team said: 2020 - 03- 31

at 2022-05-16 03:39, Fian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281c73f69e02429d84b9fff/v/2ca72d5714bb39aa00d6e36175cee5246f202179/image.jpg

at 2022-05-16 03:40, Support Team said: 這裡可不需要理

2022-05-16-Chat transcript on hk1.coweasy.com started on Mond-0334.json

at 2022-05-16 03:40, DAISY KO. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281c76369e02429d84db942/v/373a12043aba99c21f983973f32b4acbeb534da7/問題.jpg

at 2022-05-16 03:40, DAISY KO. said: 今天有好幾次有以1問題

at 2022-05-16 03:41, Support Team said: 哪一頁？

at 2022-05-16 03:42, DAISY KO. said: 查詢銷售報表

at 2022-05-16 03:42, Support Team said: 直接按匯出，在excel查看

at 2022-05-16 03:43, DAISY KO. said: 不是!, LOAD 不到

at 2022-05-16 03:43, Support Team said: 直接按匯出，在excel查看

at 2022-05-16 03:43, Support Team said: 應該是太多記錄

at 2022-05-16 03:43, Support Team said: chrome 處理不到

at 2022-05-16 03:43, DAISY KO. said: 不多,

at 2022-05-16 03:44, DAISY KO. said: 1個月

at 2022-05-16 03:44, DAISY KO. said: 我要求查詢組別,

at 2022-05-16 03:44, Support Team said: 那你試下匯出

at 2022-05-16 03:44, Support Team said: 匯不出匯出到

at 2022-05-16 03:45, DAISY KO. said: 但匯出時, 把所有匯出,

at 2022-05-16 03:45, DAISY KO. said: 不曷我指定的

at 2022-05-16 03:47, Support Team said: 銷售報表，按組別篩選，匯出

at 2022-05-16 03:48, Support Team said: 我們試不到有問題，可以只匯出所選組別客戶的單據

at 2022-05-16 03:48, DAISY KO. said: 我一直不成功

at 2022-05-16 03:50, DAISY KO. said: 只查組別,

at 2022-05-16 03:50, DAISY KO. said: 有那位置可以查

at 2022-05-16 03:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ee0a301e0701c79fe30b46ef8f4bae497c6f97f/image.png

at 2022-05-16 03:59, Support Team said: 所有

at 2022-05-16 03:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/820ec17f150481e67ac4589faebbdeb319e099ce/image.png

at 2022-05-16 03:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c3d5f357648ebd96ffe1584d89dbb386217f4f6a/image.png

at 2022-05-16 03:59, Support Team said: 只選一個組別

at 2022-05-16 04:00, Support Team said: 我們試不到有問題

2022-05-16-Chat transcript on hk1.coweasy.com started on Mond-0335.json

at 2022-05-16 05:07, Kim Chan. said: 你好, 想問一下, 損益表匯出的excel 是沒有資料的, 怎樣才可匯出數據, 唔該晒了

at 2022-05-16 05:07, Kim Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281db2069e02429d8856a7d/v/46129c0b6f375b7c8e3ac0376877b04c5f4d827c/image.png

at 2022-05-16 05:07, Support Team said: 選什麼日期？

at 2022-05-16 05:08, Support Team said: 所選日期內有輸入單據才有數據

at 2022-05-16 05:08, Kim Chan. said: 入了資料也匯出不到

at 2022-05-16 05:08, Kim Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281db2069e02429d8856a7d/v/0c237f4c6b690c42fd6868d494571862356fa89a/image.png

at 2022-05-16 05:12, Support Team said: 我們試不到有這樣的問題日期內有數據，查看和匯出都會顯示

at 2022-05-16 05:12, Support Team said: 你再匯出試試

at 2022-05-16 05:13, Kim Chan. said: 我由昨晚在家的電腦, 及今天回到公司的電腦都試過, 都是匯出沒有資料

at 2022-05-16 05:15, Kim Chan. said: 按列印是沒有問題, 就excel 匯出沒有資料

at 2022-05-16 05:15, Kim Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281db2069e02429d8856a7d/v/33d4f52b08438761a5ea37798204fac32bb85ccc/image.png

at 2022-05-16 05:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8618b477c6cf433f51f9b00d98a85d2d08b2f15a/image.png

at 2022-05-16 05:15, Support Team said: 試試啟用編輯

at 2022-05-16 05:16, Support Team said: 可能是 MS Office 不計算formula

at 2022-05-16 05:17, Kim Chan. said: 可以了, 謝謝幫忙

at 2022-05-16 05:19, Kim Chan. said: 另外, 想問下在支出頁, 右上角的審批/待批是如何用的, thx

at 2022-05-16 05:19, Kim Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281db2069e02429d8856a7d/v/844bf069f421188229fbc2510aeda9d11db6851c/image.png

at 2022-05-16 05:21, Support Team said: 用戶管理 -> 啟用權限 -> 啟用審批

at 2022-05-16 05:21, Support Team said: 在權限裡設置用戶審批其他用戶單據

at 2022-05-16 05:22, Support Team said: 需多過1用戶才可啟用

at 2022-05-16 05:22, Kim Chan. said: 明白了, 唔該晒幫忙

2022-05-16-Chat transcript on hk1.coweasy.com started on Mond-0337.json

at 2022-05-16 07:08, V1652684153930543 said: i want to join the class

at 2022-05-16 07:08, V1652684153930543 said: HKT free me 24 months to use coweasy

at 2022-05-16 07:08, V1652684153930543 said: i want to learn how to use it

at 2022-05-16 07:08, Support Team said: coweasy.com/Cloud/Demo.aspx

2022-05-16-Chat transcript on hk1.coweasy.com started on Mond-0338.json

at 2022-05-16 07:35, 楊松泰. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281fdb669e02429d8faa8cb/v/728496fecaa7a978c4359b9f37d84545ffbe05db/Salary_Slip.pdf

at 2022-05-16 07:35, 楊松泰. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6281fdb669e02429d8faa8cb/v/0f7a4cf1e2befa4e9a4c2b63531008a21cd87ac3/螢幕擷取畫面_2022-05-16_153411.png

at 2022-05-16 07:35, 楊松泰. said: 如何在payslip移除員工供強積金一欄如果那期僱員不用供款?

at 2022-05-16 07:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/97141442ec46c0981b7042f93e6ddf88f69f5224/2022-05-16_15-36-38-薪酬_及_支出_-_Google_Chrome.png

at 2022-05-16 07:37, Support Team said: 這2張不計mpf

at 2022-05-16 07:38, 楊松泰. said: 不計員工自己供對嗎?

at 2022-05-16 07:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/53b2420517581c726cea4d458f6b239e45b628dd/2022-05-16_15-38-09-Salary_-_Google_Chrome.png

at 2022-05-16 07:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2041d51c56f17b1d1307f1cd235a7bc02d4b02b4/2022-05-16_15-38-42-薪酬_及_支出_-_Google_Chrome.png

2022-05-16-Chat transcript on hk1.coweasy.com started on Mond-0339.json

at 2022-05-16 08:00, Fian. said: 請問銀行月結單PDF檔案能否下載轉入

at 2022-05-16 08:01, Fian. said: 係咪一定要篇傳票出來，可唔可以長期保持喺系統

at 2022-05-16 08:01, Support Team said: 系統不支持銀行月結單pdf，請根據步驟下載csv來匯入

at 2022-05-16 08:04, Support Team said: 只要用戶不刪除，數據都會保留另外如帳戶過期後，也會不定期清除不活躍賬戶的資料要不要列印請根據會計師或公司的要求

2022-05-16-Chat transcript on hk1.coweasy.com started on Mond-0340.json

at 2022-05-16 09:27, Raymond Chan. said: 請問可唔可以設定權限部分員工無法查看audit report section?

at 2022-05-16 09:28, Support Team said: audit 部分暫時未有權限設置

at 2022-05-16 09:31, Raymond Chan. said: 可否新增呢，部分bookkeep同事無需使用audit模塊，怕出了report後不小心修改了

at 2022-05-16 09:34, Raymond Chan. said: 謝謝你啊，如果呢部分用戶權限都可以優化下就好了，因為部分parttime 同事無需使用呢d模塊，怕不小心修改了

at 2022-05-16 09:34, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/628218e869e02429d840ab97/v/2cf4f53d79ab7f1216d807d08e67565ddd371b47/image.png

2022-05-16-Chat transcript on hk1.coweasy.com started on Mond-0341.json

at 2022-05-16 09:34, DAISY KO. said: 你好, 我要在工程減庫存,

at 2022-05-16 09:34, DAISY KO. said: 要如何入?

at 2022-05-16 09:40, Support Team said: 你指做什麼，系統的工程和庫存沒有直接關係

at 2022-05-16 09:43, DAISY KO. said: SALES , 沒有PURCHASES

at 2022-05-16 09:45, Support Team said: 是指什麼？

2022-05-16-Chat transcript on hk1.coweasy.com started on Mond-0342.json

at 2022-05-16 09:37, Ida Choi. said: 庫存 - 預設類別 1 / 2 / 3 有什麼作用

at 2022-05-16 09:39, Support Team said: 在銷售依類別報表，可按庫存類別查看總額

2022-05-16-Chat transcript on www.coweasy.com started on Mond-0336.json

at 2022-05-16 06:57, V1652684153930543 said: where to registrate?

at 2022-05-16 06:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c5ceaf9a378d8ee89a3ef07e7748ca9a3ca1d1a/trial.png

at 2022-05-16 06:59, V1652684153930543 said: i am hkt customer

at 2022-05-16 06:59, V1652684153930543 said: they free me the system

at 2022-05-16 06:59, V1652684153930543 said: so it should not be trial?

at 2022-05-16 06:59, Support Team said: coweasy.com/HKT.aspx

2022-05-17-Chat transcript on hk1.coweasy.com started on Tues-0344.json

at 2022-05-17 06:47, Ms Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62833fec69e02429d8b75682/v/df73c98d5d9daa060e99f8bc268286d0ccb2be0c/image.png

at 2022-05-17 06:48, Ms Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62833fec69e02429d8b75682/v/b57406bd514242f042f18e3910385e9d92c27663/image.png

at 2022-05-17 06:50, Ms Chan. said: 我們公司是用 FIFO net price

at 2022-05-17 06:54, Ms Chan. said: 但是stock posting (BS<>P/L) 報表中 Average Price 顯示的是什麼價錢?? 在Stock Flow Report 中看不見/找不到, 怎樣檢數 ??

at 2022-05-17 06:54, Ms Chan. said: 怎樣查數 ??

at 2022-05-17 06:55, Ms Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62833fec69e02429d8b75682/v/148e6c824af43728b56f09bc6a65aaa8a655393d/image.png

at 2022-05-17 06:56, Ms Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62833fec69e02429d8b75682/v/1af5eb6395dbe759ab4b6491c9934bc3b1be5aee/image.png

at 2022-05-17 07:01, Support Team said: 流量報表會顯示每次銷售的成本盤點報表/庫存滾存FIFO 的 Average Price = Total Value / Qty，只是現有庫存按FIFO計算總成本，的平均每件成本

at 2022-05-17 07:06, Ms Chan. said: 那麼在stock posting (B/S<>P/L) 看 FIFO total value ---> closing stock value 只要看 FIFO total value 就對了, 正確 ?

at 2022-05-17 07:13, Support Team said: 盤點報表/庫存滾存FIFO 的 Average Price 只給用戶做參考，可以不看流量報表會顯示每次銷售的成本，用於計算單次銷售的毛利，也可用來檢查產品成本的計算對不對這幾個報表的total value 計算方法應該是一樣的，查看相同時間，數值也應該會一樣

at 2022-05-17 07:18, Ms Chan. said: 如果我要在stock posting (B/S<>P/L) 看 FIFO closing stock value , 看 FIFO total value 對嗎? FIFO total value = closing stock value , right ?

at 2022-05-17 07:19, Support Team said: 是的

2022-05-17-Chat transcript on www.coweasy.com started on Tues-0343.json

at 2022-05-17 07:31, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6283404c69e02429d8be8964/v/f2db6bf63728fd43feae481fb3279f6d90a41b47/1652772706(1).png

at 2022-05-17 07:32, iris wang. said: 怎麼把負數去掉？

at 2022-05-17 07:32, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6283404c69e02429d8be8964/v/b454c82b3c3c7f4a3f312d67cbf353a591b87925/1652772764(1).png

at 2022-05-17 07:33, iris wang. said: 為什麼我入了相同金額還會出現0.01的差額

at 2022-05-17 07:39, Support Team said: 負數的看看ledger是怎樣輸入，調整可以在會計人員輸入直接DR CR 入

at 2022-05-17 07:40, Support Team said: 0.01，試試匯出excel，看看小數位

2022-05-17-Chat transcript on www.coweasy.com started on Tues-0345.json

at 2022-05-17 08:07, V1652684153930543 said: i am hkt customer

at 2022-05-17 08:08, V1652684153930543 said: i have got the code

at 2022-05-17 08:08, V1652684153930543 said: but which link for login the system

at 2022-05-17 08:11, Support Team said:
https://hk1.coweasy.com/HKT.aspx

2022-05-17-Chat transcript on www.coweasy.com started on Tues-0346.json

at 2022-05-17 09:15, Ida Choi. said: 請問採購單, 未收貨單, 是否會影響庫存

at 2022-05-17 09:15, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6283606469e02429d85c7a07/v/832ac3f966b91fcf1a244e14c71d268a274dba68/image.png

at 2022-05-17 09:15, Ida Choi. said: 如何改為已收貨?

at 2022-05-17 09:16, Support Team said: 入採購單就收了貨，會影響庫存數量

at 2022-05-17 09:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf331b0912b60aef37e3ec5b5d8eab60492f4fef/image.png

at 2022-05-17 09:17, Support Team said: 這個日期入貨

at 2022-05-17 09:19, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6283606469e02429d85c7a07/v/4d42a873d359b03b22ba5d3979bd444281dc1a7e/image.png

at 2022-05-17 09:20, Ida Choi. said: 這個是入貨日期是5 月10 日, 還是顯示未收貨

at 2022-05-17 09:20, Support Team said: 哪裡顯示未收貨

at 2022-05-17 09:21, Ida Choi. said: 未交收

at 2022-05-17 09:21, Ida Choi. said: 顥示未交收

at 2022-05-17 09:21, Support Team said: 記錄的是未付款/已付款

at 2022-05-17 09:21, Support Team said: 是 AP

at 2022-05-17 09:49, Ida Choi. said: 庫存調整轉入, 靖問有總表報告嗎

at 2022-05-17 09:49, Support Team said: 沒有報表只查看庫存調整

at 2022-05-17 09:50, Support Team said: 需在庫存流量報表查看庫存的出入數

2022-05-18-Chat transcript on hk1.coweasy.com started on Wedn-0347.json

at 2022-05-18 02:02, Raymond Chan. said: hi，點解無左enterprise cloud個入口呢？

at 2022-05-18 02:02, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6284523f69e02429d8918d46/v/26e45271a1d732cf5c7e0fbe1dc848839efffba9/image.png

at 2022-05-18 02:02, Raymond Chan. said: urgent 呢

at 2022-05-18 02:03, Support Team said: 請再登入試試

2022-05-18-Chat transcript on hk1.coweasy.com started on Wedn-0348.json

at 2022-05-18 07:52, Raymond Chan. said: 你好，我呢個客戶好多跨賬戶跨貨幣interaccount轉賬，入完賬之後，多左好多非account 本幣的餘額在balance sheet

at 2022-05-18 07:52, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6284a53569e02429d81d5ce0/v/7a4fa7943ffc3f68af325e7f335da450e532240f/image.png

at 2022-05-18 07:57, Support Team said: 是兌換外幣到另一個account？

at 2022-05-18 07:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6f22d02018ffdb59b6459e9a2889e8769c2627bb/image.png

at 2022-05-18 07:57, Support Team said: 同一條交易，有不同貨幣，要在會計人員輸入這裡才做到

2022-05-18-Chat transcript on hk1.coweasy.com started on Wedn-0349.json

at 2022-05-18 08:45, makoto@top-page.com.hk. said: 我想改脹戶登入email和密碼可以點做

at 2022-05-18 08:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0310645bfe7500d6b5f18262dff5a63d2d81e93e/49_07-Main.png

at 2022-05-18 08:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b2017950eef8ca52304037d5f511bf75e8a0d152/-36-22-用戶管理.png

at 2022-05-18 08:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0cb2fb241641136a65fb6843b9b9e8d0d5c97dc/-44-43-用戶管理.png

at 2022-05-18 08:49, Support Team said: 只可改密碼

at 2022-05-18 08:49, Support Team said: 改登入電郵，需用 Admin 登入，停用一個用戶，再新增另一個

at 2022-05-18 08:50, makoto@top-page.com.hk. said: 但如果那個email已經失效

at 2022-05-18 08:50, makoto@top-page.com.hk. said: 可以改嗎

at 2022-05-18 08:50, Support Team said: 停用，再新增另一個

at 2022-05-18 08:51, makoto@top-page.com.hk. said: 需要另外收費嗎

at 2022-05-18 08:51, makoto@top-page.com.hk. said: 要點做

at 2022-05-18 08:51, Support Team said: 用 Admin 登入

at 2022-05-18 08:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c559c71b685b01e6f790474cae84fb604c3267c8/image.png

at 2022-05-18 08:53, Support Team said: 停用/刪除用戶

at 2022-05-18 08:53, Support Team said: 再新增另一個

at 2022-05-18 08:53, makoto@top-page.com.hk. said: 明白我試下

2022-05-18-Chat transcript on tawk.to started on Wednesday, M-0350.json

at 2022-05-18 09:01, Health & Spirit Healthmart. said: 想問問關於計劃單

at 2022-05-18 09:02, Health & Spirit Healthmart. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6284b5bf69e02429d87c620e/v/053b71facf6725f0eed04292f97fc32ff2189bda/image.png

at 2022-05-18 09:02, Health & Spirit Healthmart. said: 想了解呢個轉至生產,係咪按左後就即時入數話生產左?

at 2022-05-18 09:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db6e5f85d4c6916e487984a3e8043b671ab00396/2022-05-18_17-04-13-物料計劃單_-_Google_Chrome.png

at 2022-05-18 09:05, Support Team said: 計劃單, 輸入原料成品的formula, 數量入每次最低生產的數量

at 2022-05-18 09:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ebb913d71604188a89b1e4bed9bee49be4780e98/2022-05-18_17-04-21-計劃單紀錄_-_Google_Chrome.png

at 2022-05-18 09:06, Support Team said: 轉至生產這裡, 入倍數

at 2022-05-18 09:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ccf329881dad2f98e67b8b29a7aafd8d26a7cc88/2022-05-18_17-04-37-成品生產单_-_Google_Chrome.png

at 2022-05-18 09:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a27a2715c3d57a8c122329cea651f944fc26960/image.png

at 2022-05-18 09:08, Support Team said: 即刻轉去生產單, 可在流量報表查看原料/成品的出入數

2022-05-19-Chat transcript on hk1.coweasy.com started on Thur-0352.json

at 2022-05-19 02:08, Raymond Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/6285a67869e02429d8365d79/v/375fa35b169cbdb3c283a5ee8fbf511f8064de40/image.png

at 2022-05-19 02:09, Raymond Chan. said: Auditor report 呢個位置，auditor無中文名，我清除左中文名之後，系統每次都從新輸入不需要的名字在內

at 2022-05-19 02:13, Raymond Chan. said: (Expressed in {Info.CurrName})

at 2022-05-19 02:14, Raymond Chan. said: 另外如果呢個需要用英文顯示貨幣名字，應該點修改expression呢？

at 2022-05-19 02:14, Support Team said: 是在哪裡的？

at 2022-05-19 02:15, Raymond Chan. said: audit report financial statement template

2022-05-19-Chat transcript on hk1.coweasy.com started on Thur-0354.json

at 2022-05-19 06:55, Ida Choi. said: 發票要顯示營業員, 請問如何編輯

at 2022-05-19 06:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab551539708460642759c92efe48f84527916f86/圖片.png

at 2022-05-19 06:56, Ida Choi. said: 發票上如何題示這個位國

at 2022-05-19 06:56, Ida Choi. said: 位置

at 2022-05-19 06:57, Ida Choi. said: 列印出來的發票

at 2022-05-19 06:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3da5c5a074a7d97926bcad371ee32799098a38db/image.png

2022-05-19-Chat transcript on hk1.coweasy.com started on Thur-0355.json

at 2022-05-19 09:33, john chan. said: 就是客戶的收款還剩下一點點尾數，要清0，要怎麼操作

at 2022-05-19 09:34, john chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/628604a469e02429d8c9af81/v/40798b8a5d9c855a60950dded3c4042050ebfe32/image.png

at 2022-05-19 09:35, Support Team said: 可収落銷售折扣科目

at 2022-05-19 09:39, Support Team said: 如果是尾數是有折算貨幣產生，也可収落去匯率損耗

2022-05-20-Chat transcript on hk1.coweasy.com started on Frid-0357.json

at 2022-05-20 06:44, Ken Kwon. said: 請問IR56需要點做?

at 2022-05-20 06:44, Ken Kwon. said: 有3個員工

at 2022-05-20 06:45, Ken Kwon. said: 每1個都開1個chart of accounts?

at 2022-05-20 06:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0808adb632507995783bcc51ff88442113c2487/image.png

at 2022-05-20 06:45, Support Team said: 選員工，選相應的科目

at 2022-05-20 06:46, Support Team said: 在支出，有輸入過相關員工和科目的單據，就可以出到IR56表格

at 2022-05-20 06:48, Ken Kwon. said: 每個月工要有獨立CHART OFＡccount ?

at 2022-05-20 06:48, Ken Kwon. said: 1001 ,1002

at 2022-05-20 06:48, Support Team said: 不需要不同

at 2022-05-20 06:48, Support Team said: 同一個科目就可以

at 2022-05-20 06:49, Ken Kwon. said: 我用BANK STATEMENT EXCEL INPUT

at 2022-05-20 06:49, Ken Kwon. said: 怎樣輸入

at 2022-05-20 06:49, Support Team said: bank statement 沒有選員工的功能，出不到 IR56

at 2022-05-20 06:50, Ken Kwon. said: 拉返條數出黎?

at 2022-05-20 06:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/99b6094987f337d63e85416bf76ebc9da708711a/image.png

at 2022-05-20 06:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b8c98e2b5450faf0e0dd3b3c73f5c79745696c21/image.png

at 2022-05-20 06:51, Support Team said: 要在薪酬或支出這裡做才出到 IR56

at 2022-05-20 06:51, Ken Kwon. said: 要填寫員工身份証資料?

at 2022-05-20 06:52, Ken Kwon. said: SINGLE OR MARRIED?

at 2022-05-20 06:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/79fa55abb1e0df0a82acd77780721b985c7ea45e/image.png

at 2022-05-20 06:52, Support Team said: 這些都是 IR56 表格的內容

at 2022-05-20 06:53, Support Team said: 要在員工資料裡填寫，系統才可以自動在報告填寫

at 2022-05-20 06:54, Ken Kwon. said: 在那里埴寫?

at 2022-05-20 06:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85460da56adf7ba6cb683f9c37ecfb1af6b6c863/image.png

at 2022-05-20 06:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8a3951e4c14ae8ef0ea2862f3400a588788e2774/image.png

at 2022-05-20 06:57, Ken Kwon. said: IR56A 可以自動出?

at 2022-05-20 06:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4baa166e6231ce40850d4b9bd6a6ceaf01b210b4/image.png

at 2022-05-20 06:58, Support Team said: 只有這幾張

2022-05-20-Chat transcript on hk1.coweasy.com started on Frid-0358.json

at 2022-05-20 08:01, Ida Choi. said: 我們在詆用佣金的增值服務, 如現在我去發票編輯增加銷售員資料, 可以做嗎?

at 2022-05-20 08:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/391c9e687f71b81e63ca1b5a963a762495c93998/圖片.png

at 2022-05-20 08:15, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62874a3869e02429d8fe92dc/v/f9b4f4b0bdb5ab1768757a96d37d8cf3be8be7d2/image.png

at 2022-05-20 08:15, Ida Choi. said: 如何調教行數

at 2022-05-20 08:16, Support Team said: 你要每頁顯示更多行？

2022-05-20-Chat transcript on hk1.coweasy.com started on Frid-0359.json

at 2022-05-20 09:23, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/62875b8169e02429d863b49e/v/7b57960575f3b036e49648c0813832af22ff6aed/image.png

at 2022-05-20 09:23, Ida Choi. said: 銷售員一欄, 不顯示編號可以嗎

at 2022-05-20 09:34, Support Team said: 銷售員欄位，只有這一欄顯示編號 + 名稱，沒有只顯示名稱

2022-05-20-Chat transcript on www.coweasy.com started on Frid-0356.json

at 2022-05-20 04:06, Ida Choi. said: 發票上顯示銷售員資料, 請問如何編輯

at 2022-05-20 04:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bcfbec1b798bfc9e6a15de5ed7b93903d23b3f82/圖片.png

at 2022-05-20 04:17, Ida Choi. said: 目前我們在試用佣金增值服務中 , 這樣是否影響編輯發票的格式…

at 2022-05-20 04:17, Support Team said: 不影響

2022-05-23-Chat transcript on hk1.coweasy.com started on Mond-0360.json

at 2022-05-23 03:50, Ida Choi. said: 銷售員編號, 是否可設定不自動產生?

at 2022-05-23 03:52, Support Team said: 預設會自動加一，用戶可自行修改編號

2022-05-23-Chat transcript on hk1.coweasy.com started on Mond-0361.json

at 2022-05-23 03:17, Fian. said: 請問一下出左invoice之後點樣delete個名

at 2022-05-23 03:17, Fian. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/628afc9e69e02429d83cd388/v/5be6b56725f319f06d6ed4c3a9692d15eb305949/image.png

at 2022-05-23 03:18, Fian. said: Fian呢個名

at 2022-05-23 03:18, Support Team said: 修改樣式請參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2022-05-23-Chat transcript on www.coweasy.com started on Mond-0362.json

at 2022-05-23 04:14, Ida Choi. said: 請問一個客戶有多間分店, 如何建立客戶資料

at 2022-05-23 04:16, Support Team said: 要不要按不同分店收款？

at 2022-05-23 04:16, Ida Choi. said: 兩個悄情況都有

at 2022-05-23 04:18, Support Team said: 如需要按不同分店來收款，建立多個客戶，分店當是不同客戶如不需，只建立1個客戶，輸入發票時，選不同送貨地址

2022-05-23-Chat transcript on www.coweasy.com started on Mond-0363.json

at 2022-05-23 07:41, DAISY KO. said: 你好, 庫存出數, 跟 SALES 出數量, 有分別

at 2022-05-23 07:41, DAISY KO. said: 請問庫存出數閏, 可以有明細查看?

at 2022-05-23 07:42, Support Team said: 庫存流量報表

at 2022-05-23 07:46, DAISY KO. said: 好, 謝

2022-05-24-Chat transcript on hk1.coweasy.com started on Tues-0368.json

at 2022-05-24 03:40, Ida Choi. said: 我要將 stock 一個數量撥入工程

at 2022-05-24 03:40, Ida Choi. said: 請如何做

at 2022-05-24 03:41, Support Team said: 庫存和工程並無直接關係

at 2022-05-24 03:42, Support Team said: 工程主要功能是分不同工程查看P&L，和庫存數量並沒有關係

at 2022-05-24 03:45, Ida Choi. said: 某項產品的成本要工程的一部份

at 2022-05-24 03:45, Ida Choi. said: 某項產品的成本要工程是一部份

at 2022-05-24 03:48, Support Team said: 輸入採購時選工程

at 2022-05-24 03:48, Support Team said: 之後轉的在會計輸入

at 2022-05-24 03:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/be61f2f4a18a2e22da8d3118423b5c00bccf49bc/image.png

at 2022-05-24 03:50, Ida Choi. said: 如果之前採購單, 一張訂單中只有部份數量是工程, 該如何輸入

at 2022-05-24 03:50, Support Team said: 分開幾行輸入

at 2022-05-24 03:51, Ida Choi. said: 明白`1

at 2022-05-24 04:48, Ida Choi. said: 發票上加上包裝單位,如何設定

at 2022-05-24 04:52, Ida Choi. said: 發票上加上包裝單位,如何設定

at 2022-05-24 04:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/caeaeb8265eccdaf3ba7bdd54701ee6c2b0d30cc/image.png

2022-05-24-Chat transcript on hk1.coweasy.com started on Tues-0369.json

at 2022-05-24 04:48, Morris Au. said: 你好, 想請問我岩岩開始試用, 如果我匯錯左data, 有冇function係可以reset成個database重新黎過 ??

at 2022-05-24 04:51, Support Team said: 訂購服務後，我們提供一次免費清空資料服務以清除所有資料用戶也可使用新電郵地址再次註冊試用

2022-05-24-Chat transcript on hk1.coweasy.com started on Tues-0371.json

at 2022-05-24 07:14, DAISY KO. said: 你好, 發票金額是"零". 我何以如何結帳,

at 2022-05-24 07:15, DAISY KO. said: 不再未結帳中顯示

at 2022-05-24 07:18, Support Team said: 發票是0的，不會在收款顯示

at 2022-05-24 07:20, DAISY KO. said: 因我們入應收$100. 再FREE $100.00 = 0

at 2022-05-24 07:24, Support Team said: 發票為0，已沒有AR的，在收款不會顯示

at 2022-05-24 07:26, DAISY KO. said: 在記錄中,有顯示"0"

at 2022-05-24 07:26, Support Team said: 什麼記錄？

at 2022-05-24 07:27, Support Team said: 沒有AR的，在收款不會顯示，不需要 settle

2022-05-24-Chat transcript on hk1.coweasy.com started on Tues-0372.json

at 2022-05-24 06:44, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/628c761b69e02429d8e6c243/v/ac28c9f178ad5c0ca63000a7c6879e5873cd1711/image.png

at 2022-05-24 06:45, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/628c761b69e02429d8e6c243/v/af2b941a4e8b463900f4237679391cb3c6216e04/image.png

at 2022-05-24 06:46, Ida Choi. said: 單位跟包裝單位有什麼分別

at 2022-05-24 06:47, Ida Choi. said: 兩項都要選 CTN (48 Bags) 才能這樣題示

at 2022-05-24 06:47, Ida Choi. said: 正確?

at 2022-05-24 06:47, Ida Choi. said: {Inventory.CasePack} {General.TotalQty}: {Inventory.PackedQty}{Inventory.PackedUnit}

at 2022-05-24 06:47, Ida Choi. said: 這樣設定正確嗎?

at 2022-05-24 06:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ba8d16b87dedbad41effd85016ef3044e5ffa5e4/2022-05-24_14-49-10-銷售（出貨）_-_Google_Chrome.png

at 2022-05-24 06:53, Support Team said: Qty = 4800Unit = PCSPacking Unit = Box1 Box = 240PCS

at 2022-05-24 06:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1db3fbd804118357e2ea5b6f1354907850c56927/2022-05-24_13-05-23-發票_-_Google_Chrome.png

at 2022-05-24 06:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d86f74a4b702473c96509d02468bcc216e6a9b5d/2022-05-24_13-05-29-發票_-_Google_Chrome.png

at 2022-05-24 06:55, Support Team said: packedQty = 4800 / 240 = 20packedUnit = BoxpackRate = 240CasePack = Description of “1 Box = 240PCS“

at 2022-05-24 06:56, Ida Choi. said: 我要顯示包私數量, 不是粒的數量

at 2022-05-24 06:57, Ida Choi. said: 包的數量

at 2022-05-24 07:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/87bd87b8f42cd054b64b0458e0345c74b66038ce/2022-05-24_15-04-18-銷售（出貨）_-_Google_Chrome.png

at 2022-05-24 07:06, Ida Choi. said: 我想表達一箱48 包, 有30箱

at 2022-05-24 07:07, Support Team said: 規格直接打字

at 2022-05-24 07:08, Ida Choi. said: 為何我不可以在數量打 30 箱, 包裝單位打 CTN (48　包)

at 2022-05-24 07:08, Support Team said: 請參考上面例子

at 2022-05-24 07:10, Ida Choi. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/628c761b69e02429d8e6c243/v/387b225127d462bd31c5a6271a0fef0d53e814b9/image.png

at 2022-05-24 07:10, Ida Choi. said: 我什麼地方出了錯

at 2022-05-24 07:19, Support Team said: 包裝單位的功能是銷售的數量單價都是較小的單位（例如個/包）再在包裝單位選較大的單位（例如箱）這樣可以自訂發票顯示大單位和小單位（例如 1箱 = 240個）你的單位已經是大單位，包裝單位就沒有用，只可在規格/說明直接打字顯示除非單位是包，包裝單位選箱才有用

at 2022-05-24 07:20, Ida Choi. said: 已打大單位, 小單位可以跳過不輸入嗎

at 2022-05-24 07:21, Support Team said: 你在哪裡打？

at 2022-05-24 07:21, Support Team said: 數量單價單位都必填包裝單位可不填

at 2022-05-24 07:22, Ida Choi. said: 現在大單位跟小跟位一致打 "大單位", 這樣有沒有影響

at 2022-05-24 07:24, Support Team said: 單位和包裝單位都選同一個單位，入單沒有問題在自訂發票會 1箱=1箱沒有意義

2022-05-24-Chat transcript on tawk.to started on Tuesday, May-0370.json

at 2022-05-24 04:57, Ida Choi. said: 一箱48包

at 2022-05-24 04:58, Support Team said: File :