2021-01-04-Chat transcript on coweasy.com started on Monday, -0001.json

at 2021-01-04 03:38, Chibicat Pet Nutrition Limited. said: 請問進貨既船運費及出貨比客既貨運費，會計時係咪都入晒「貨運費」當支出就得？
at 2021-01-04 03:45, Support Team said: 在發票收取客戶的運費，會有一個其他收入的運費的科目
at 2021-01-04 03:49, Chibicat Pet Nutrition Limited. said: 如果我想分開計「來貨既船運」及「送貨比客既應付運費呢」？
at 2021-01-04 03:52, Support Team said: 如在支出模組輸入，可分開不同提供商，支出報表可以分開查看
at 2021-01-04 03:53, Support Team said: 如在會計模組輸入，就需要分開不同的科目來輸入，才可分開計
at 2021-01-04 03:54, Chibicat Pet Nutrition Limited. said: 分開科目？
at 2021-01-04 03:54, Support Team said: 分2個不同科目
at 2021-01-04 03:55, Support Team said: 如在會計模組輸入
at 2021-01-04 03:55, Chibicat Pet Nutrition Limited. said: 但本身無船運，自己開個新科目？
at 2021-01-04 03:55, Support Team said: 是的
at 2021-01-04 03:55, Chibicat Pet Nutrition Limited. said: 明白，唔該晒

2021-01-04-Chat transcript on coweasy.com started on Monday, -0002.json

at 2021-01-04 09:19, Lisa Yam. said: 我想問下啲account payable 幾時先會消失? 其實已找數
at 2021-01-04 09:20, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff2dcd28ba81c9addaed096/v/8ace101a415f7539b004fdb6daa832d5e6cc52dd/image.png
at 2021-01-04 09:22, Support Team said: 全部已付款？
at 2021-01-04 09:22, Support Team said: 可以查看供應商往來
at 2021-01-04 09:22, Lisa Yam. said: 已付
at 2021-01-04 09:22, Support Team said: 或者帳齡報表
at 2021-01-04 09:23, Support Team said: 看看有哪些單未settled
at 2021-01-04 09:24, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff2dcd28ba81c9addaed096/v/ec354f1306c318d604457ddea1481bc580c09014/image.png
at 2021-01-04 09:24, Lisa Yam. said: 咁樣即係未settle?
at 2021-01-04 09:24, Lisa Yam. said: 咁要喺邊度settle?
at 2021-01-04 09:25, Support Team said: 或者帳齡報表
at 2021-01-04 09:27, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff2dcd28ba81c9addaed096/v/27c1b22b3772b15d3005b4aa8380266b2da84cba/image.png
at 2021-01-04 09:27, Lisa Yam. said: 帳齡報表只有這個
at 2021-01-04 09:28, Support Team said: 這條未付
at 2021-01-04 09:28, Lisa Yam. said: 但我都好似支付咗
at 2021-01-04 09:29, Support Team said: 在供應商往來報表只查看這個供應商看看這張採購單AP的紀錄
at 2021-01-04 09:30, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff2dcd28ba81c9addaed096/v/e2bc55b6e5f97a9b79d87f9fd76abd15e828b372/image.png
at 2021-01-04 09:31, Support Team said: PUR20-12-21-001？
at 2021-01-04 09:31, Lisa Yam. said: 係
at 2021-01-04 09:31, Support Team said: 這頁按未交收，可以直接查看這張單的往來
at 2021-01-04 09:32, Lisa Yam. said: 但係點解喺AP 有咁多數？
at 2021-01-04 09:32, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff2dcd28ba81c9addaed096/v/9438236a2121fcdc8f951ce566b4dcd9cdfd1a37/image.png
at 2021-01-04 09:32, Support Team said: S009總額0
at 2021-01-04 09:32, Support Team said: 其他總額也應該是0
at 2021-01-04 09:32, Support Team said: S001以外
at 2021-01-04 09:33, Lisa Yam. said: 咁幾時先會睇唔到已是0的item?
at 2021-01-04 09:34, Support Team said: 往來報表是紀錄
at 2021-01-04 09:34, Support Team said: 帳齡報表才會不顯示已settled的單據
at 2021-01-04 09:36, Lisa Yam. said: 我指總分類帳，幾時先會睇唔到? 係咪曾經在此出現過的就會一直有這個記錄顯示？
at 2021-01-04 09:36, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff2dcd28ba81c9addaed096/v/f67dbeeb54726ff347024dd9e20b48861218f513/image.png
at 2021-01-04 09:36, Support Team said: 總分類帳也是紀錄
at 2021-01-04 09:37, Lisa Yam. said: 剛才我哋睇係settle, 但係唔知點解佢依然係outstanding
at 2021-01-04 09:39, Support Team said: PUR20-12-21-001 在哪裡見到settled？
at 2021-01-04 09:39, Lisa Yam. said: I meant PUR20-11-27-001
at 2021-01-04 09:40, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff2dcd28ba81c9addaed096/v/d0b64f3c31b09e74568d3b4d6467414c215e963d/image.png
at 2021-01-04 09:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/528eb1b6ad7d763a801531e8eddc85bb381ea921/image.png
at 2021-01-04 09:42, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff2dcd28ba81c9addaed096/v/3da708bae48428eb80e5b5894c4442a3299cd6c8/image.png
at 2021-01-04 09:42, Lisa Yam. said: 另外，有關庫存的單位，我可以在那裡更正？
at 2021-01-04 09:42, Lisa Yam. said: 唔知點解會有 "個" 的單位
at 2021-01-04 09:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2410527a5419601dd4bdd1fa63270c0881e2d5e3/2021-01-04_17-42-50-(主頁)_庫存_-_Google_Chrome.png
at 2021-01-04 09:43, Support Team said: 庫存調整轉入是增加庫存，轉出是減少
at 2021-01-04 09:44, Support Team said: 單價都是輸入成本價
at 2021-01-04 09:44, Support Team said: 個是基礎單位
at 2021-01-04 09:45, Support Team said: 這裡的設定應該是個 = 兩
at 2021-01-04 09:45, Lisa Yam. said: 我指我輸入的單位是 "斤", 但出現 "個" 的單位，可以在那裡修改？
at 2021-01-04 09:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64b53f5b029e8ad0a8dda1725ef0cb63c319be3f/image.png
at 2021-01-04 09:47, Support Team said: 這裡單位對應的數量有沒有問題？
at 2021-01-04 09:47, Lisa Yam. said: 有
at 2021-01-04 09:48, Lisa Yam. said: I003 係17斤，唔知點解出咗個255個
at 2021-01-04 09:49, Lisa Yam. said: I004係33斤，出咗495個, 佢又唔係兩
at 2021-01-04 09:50, Support Team said: 看看庫存 -> 基礎單位設定應該是 1兩=1個，1斤=15兩/個
at 2021-01-04 09:50, Support Team said: 個是最小的單位
at 2021-01-04 09:51, Lisa Yam. said: 看看庫存 -> 基礎單位 <---- 該按那裡入去?
at 2021-01-04 09:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/79bc310fe5e8e30c7be9efe61fc05cfd34ee2680/2021-01-04_17-51-22-庫存_-_Google_Chrome.png
at 2021-01-04 09:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8393e33198ece9e9b53c819d7dfe529cd5228803/2021-01-04_17-50-56-多單位_-_Google_Chrome.png
at 2021-01-04 09:52, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff2dcd28ba81c9addaed096/v/2d1a13a9bff6d6c656965889ca74b94ed2655653/image.png
at 2021-01-04 09:52, Support Team said: 如覺得“個”會不清楚可以將“個”改為 “Unit”
at 2021-01-04 09:52, Support Team said: 紀錄
at 2021-01-04 09:52, Lisa Yam. said: 依家係冇嘢的
at 2021-01-04 09:52, Support Team said: 紀錄
at 2021-01-04 09:53, Lisa Yam. said: 其實我都唔係好明"單位比率"
at 2021-01-04 09:54, Lisa Yam. said: 係咪每個item都要set?
at 2021-01-04 09:54, Lisa Yam. said: 每種單位 set 一次?
at 2021-01-04 09:55, Support Team said: 需要換算的單位就要如果是罐/瓶/包之類，不會拆開來賣的就不需要
at 2021-01-04 09:57, Support Team said: 假設 公斤 和 榜用磅作基礎set 1磅 = 1 個1公斤 = 2.2磅
at 2021-01-04 09:58, Support Team said: 在採購/銷售都可以用這2個單位，都可以計算到總數

2021-01-05-Chat transcript on coweasy.com started on Tuesday,-0003.json

at 2021-01-05 04:18, Chibicat Pet Nutrition Limited. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff3d1b28ba81c9add674ac1/v/2caa270b7c3c83fcbfdc042082e8399d17fbee66/螢幕快照_2021-01-05_下午12.17.36.png
at 2021-01-05 04:18, Chibicat Pet Nutrition Limited. said: 請問係咪咁入就得？我實付係27962.9但台幣個價點都差D
at 2021-01-05 04:19, Support Team said: 實付HKD？
at 2021-01-05 04:19, Chibicat Pet Nutrition Limited. said: 美金付
at 2021-01-05 04:20, Support Team said: 實付 USD3598.93？
at 2021-01-05 04:20, Chibicat Pet Nutrition Limited. said: 係呀
at 2021-01-05 04:20, Support Team said: 整張單settled？
at 2021-01-05 04:21, Chibicat Pet Nutrition Limited. said: 唔明
at 2021-01-05 04:23, Support Team said: 是否這次付款就 settle 這張單的全部 AP？
at 2021-01-05 04:23, Chibicat Pet Nutrition Limited. said: 係呀
at 2021-01-05 04:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e0aed2fcfa8cdd5363ea6b6c03c108682cc389a/image.png
at 2021-01-05 04:25, Support Team said: 直接入未交收的金額
at 2021-01-05 04:26, Support Team said: 下面table 再改exchange difference
at 2021-01-05 04:27, Chibicat Pet Nutrition Limited. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff3d1b28ba81c9add674ac1/v/bed13928ce20b56e3b6474745f9b5a445b0e67b0/螢幕快照_2021-01-05_下午12.26.45.png
at 2021-01-05 04:27, Chibicat Pet Nutrition Limited. said: 意思係咁樣？
at 2021-01-05 04:27, Support Team said: 是的
at 2021-01-05 04:28, Support Team said: 儲存後可查看傳票應該是 Debit APCredit BankDebit Exchange Difference
at 2021-01-05 04:31, Chibicat Pet Nutrition Limited. said: 但總額就唔係我實付既HKD數？
at 2021-01-05 04:31, Support Team said: 怎樣不是？
at 2021-01-05 04:32, Support Team said: 實付 USD3598.93bank 就 credit USD3598.93
at 2021-01-05 04:33, Support Team said: 銀行是扣 HKD 還是 USD？
at 2021-01-05 04:33, Chibicat Pet Nutrition Limited. said: 扣HKD
at 2021-01-05 04:34, Support Team said: 那下面的table bank 也是選 HKD
at 2021-01-05 04:34, Chibicat Pet Nutrition Limited. said: 哦，好的
at 2021-01-05 04:35, Chibicat Pet Nutrition Limited. said: 傳票係邊度搵？
at 2021-01-05 04:36, Chibicat Pet Nutrition Limited. said: 搵到了
at 2021-01-05 04:37, Chibicat Pet Nutrition Limited. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff3d1b28ba81c9add674ac1/v/312d1b48d6db2568e641e47e0897a43ec5a263c1/螢幕快照_2021-01-05_下午12.37.46.png
at 2021-01-05 04:38, Chibicat Pet Nutrition Limited. said: 啫係咁樣？
at 2021-01-05 04:38, Support Team said: 是的
at 2021-01-05 04:43, Chibicat Pet Nutrition Limited. said: 唔該晒
at 2021-01-05 04:43, Chibicat Pet Nutrition Limited. said: 採購單有無得唔即時收貨？
at 2021-01-05 04:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/afd2cb7b01bd3c9b57f6b1fa9842ec564f6e8e05/2021-01-05_12-45-18-採購單（收貨）_-_Google_Chrome.png
at 2021-01-05 04:47, Support Team said: 未入收款之前可以修改採購單可以改入貨日期

2021-01-05-Chat transcript on coweasy.com started on Tuesday,-0004.json

at 2021-01-05 06:34, Chibicat Pet Nutrition Limited. said: 請問採購單有無得唔係即時收貨？
at 2021-01-05 06:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/04f2948a17808a3f52de84ce130b4c204d5b5199/圖片.png
at 2021-01-05 06:35, Support Team said: 可以改入貨日期
at 2021-01-05 06:35, Support Team said: 未入收款之前可以修改採購單
at 2021-01-05 06:35, Chibicat Pet Nutrition Limited. said: 收貨果個？
at 2021-01-05 06:35, Chibicat Pet Nutrition Limited. said: 定我應該入左PO先？
at 2021-01-05 06:42, Chibicat Pet Nutrition Limited. said: 我明喇，唔該晒

2021-01-06-Chat transcript on coweasy.com started on Wednesda-0005.json

at 2021-01-06 03:51, CHOI. said: input sales invoice will automatedly transfer the total amount to account receivable ?
at 2021-01-06 03:52, Support Team said: 是的
at 2021-01-06 03:52, CHOI. said: how many step do I need to input , when I have new sales
at 2021-01-06 03:53, CHOI. said: only create sales invoice on system , then will show the amount in account receivable ?
at 2021-01-06 03:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49ef6ac19f668a656688bada767d0ae37376ac9c/2021-01-06_11-57-18-Invoice_(Customers)_-_Google_Chrome.png
at 2021-01-06 03:59, Support Team said: 至少要選擇/輸入：DateInvoice NoCustomerRevenue AccountAmount
at 2021-01-06 03:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1520129e8e12cd085c2cbe85c99c06ac92bc7038/2021-01-06_11-56-33-Invoice_(Customers)_-_Google_Chrome.png
at 2021-01-06 03:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff349a919b80c9a2e851d890cfdc9b5ef3adccb5/2021-01-06_11-57-40-Voucher_-_Google_Chrome.png
at 2021-01-06 04:00, Support Team said: 儲存後可查看 Voucher

2021-01-06-Chat transcript on coweasy.com started on Wednesda-0007.json

at 2021-01-06 08:23, CHOI. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff56f1d8ba81c9add4ec705/v/60755c1c8f2c12e7b1ebf6d64ac55033ca654c21/2021-01-06.png
at 2021-01-06 08:23, CHOI. said: sales input can't transfer to account receivable ?
at 2021-01-06 08:23, CHOI. said: do I need to input from other area ?
at 2021-01-06 08:25, Support Team said: AR 請查看 Customer Sub-Ledger / Aging Report / General Ledger Report
at 2021-01-06 08:28, CHOI. said: where should I input for new sales invoice ?
at 2021-01-06 08:28, CHOI. said: can you support by google talk?
at 2021-01-06 08:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b43a944e1c8a964e10a3d47a1045f02eaa9c8036/2021-01-06_16-30-48-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png
at 2021-01-06 08:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/656f7e616ac1814f149c2eb12d27030a1f526e15/2021-01-06_16-32-04-Invoice_(Customers)_-_Google_Chrome.png
at 2021-01-06 08:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/06cfa5df80759a77ca44a87ef34dd83ae9eb1a09/2021-01-06_16-32-31-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png
at 2021-01-06 08:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e0471e91261b4aa5fc4b2eef73640af5f447c661/2021-01-06_16-33-01-General_Ledger_-_Google_Chrome.png
at 2021-01-06 08:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5ec66bd765f328d1e2505f597a583b9f4c66f5a4/2021-01-06_16-33-25-GL_-_Google_Chrome.png
at 2021-01-06 08:45, CHOI. said: can you give me demo video
at 2021-01-06 08:45, CHOI. said: can't understand what you said here
at 2021-01-06 08:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/599ece3dd13aaee2a39ea4374071f4cc22c9430b/2021-01-06_16-48-59.gif

2021-01-06-Chat transcript on coweasy.com started on Wednesda-0008.json

at 2021-01-06 09:48, Co Sec 2. said: We would like to modify the receipt
at 2021-01-06 09:49, Support Team said: 在公司設定上傳
at 2021-01-06 09:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/67175b004d537933b9036c7b11917bb39a6ee664/請參考常問問題.png
at 2021-01-06 09:49, Co Sec 2. said: I will try it out first
at 2021-01-06 09:49, Co Sec 2. said: Thx so much

2021-01-07-Chat transcript on coweasy.com started on Thursday-0009.json

at 2021-01-07 02:52, Mr Mana. said: Why can't I change Opening date?
at 2021-01-07 02:53, Support Team said: please provide screen capture
at 2021-01-07 02:55, Mr Mana. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff66ba48ba81c9addff81e8/v/f3872f0b65eb0108d76f9e77254ad0c878f2112a/image.png
at 2021-01-07 02:55, Support Team said: Yes, after selected, and then press Save at the top
at 2021-01-07 02:56, Support Team said: Is it ok?
at 2021-01-07 02:56, Mr Mana. said: It is not a choice
at 2021-01-07 02:58, Mr Mana. said: Ok, I can

2021-01-07-Chat transcript on coweasy.com started on Thursday-0011.json

at 2021-01-07 03:44, Ms. Lulu Lam. said: i know how to use already, just want to register enterprise cloud for 2 users
at 2021-01-07 03:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3284b3bf21641b7aca964ebc0968ad6d679c6b1e/2021-01-07_11-45-54-Subscribe_-_Google_Chrome.png
at 2021-01-07 03:46, Support Team said: 訂購時在這裡加用戶數

2021-01-07-Chat transcript on coweasy.com started on Thursday-0012.json

at 2021-01-07 06:31, Chibicat Pet Nutrition Limited. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ff6a4fc8ba81c9add6b964b/v/6cf99943a2d7bd1aff41c91c70de3ca4f0144ea1/螢幕快照_2021-01-07_下午2.30.55.png
at 2021-01-07 06:31, Chibicat Pet Nutrition Limited. said: 請問點可以唔要行折扣
at 2021-01-07 06:33, Support Team said: 發票輸入有沒有這行？
at 2021-01-07 06:33, Chibicat Pet Nutrition Limited. said: 有，但佢係送貨單
at 2021-01-07 06:39, Support Team said: 再出PDF試試數量0 的應該不會顯示了
at 2021-01-07 06:49, Chibicat Pet Nutrition Limited. said: 都係顯示喎
at 2021-01-07 06:57, Chibicat Pet Nutrition Limited. said: 有無辦法?
at 2021-01-07 06:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dbb001e444187588a0ca56838b00505a52371c08/2021-01-07_14-57-09-Invoice_-_Google_Chrome.png
at 2021-01-07 06:59, Support Team said: 1 double click Data 12 Filter3 Filter on4 Value Numeric Quantity not equal to 0
at 2021-01-07 06:59, Support Team said: 如已修改過模板，請試試上面步驟修改

2021-01-08-Chat transcript on coweasy.com started on Friday, -0013.json

at 2021-01-08 03:38, Chibicat Pet Nutrition Limited. said: 請有銷售報表有無得download個raw data架？
at 2021-01-08 03:40, Support Team said: 可匯出excel，但 excel 內容和報表一樣
at 2021-01-08 03:44, Chibicat Pet Nutrition Limited. said: 有無邊份報表，download raw data落黎, 即係唔要小計個啲
at 2021-01-08 03:45, Support Team said: 沒有，匯出內容都是跟報表顯示的一樣
at 2021-01-08 03:45, Chibicat Pet Nutrition Limited. said: 好

2021-01-11-Chat transcript on coweasy.com started on Monday, -0015.json

at 2021-01-11 02:05, Co Sec 1. said: 早晨,請問收據格式如何更改?
at 2021-01-11 02:05, Co Sec 1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ffbb1d38ba81c9addfcb758/v/5111e3496040a528e63e58afd949c1caa738eb37/image.png
at 2021-01-11 02:06, Co Sec 1. said: customer你地好似set錯左,英文版收據都係出中文公司名,應該要改返英文公司名
at 2021-01-11 02:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a703374f6a136f311cc4ecd8613ec70755ce868f/請參考常問問題.png
at 2021-01-11 02:09, Support Team said: 輸入頁面 -常問問題 - 自訂表單樣式
at 2021-01-11 02:13, Co Sec 1. said: customer你地好似set錯左,英文版收據都係出中文公司名,應該要改返英文公司名
at 2021-01-11 02:13, Co Sec 1. said: 呢個要你地後台set吧
at 2021-01-11 02:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f20a2645dcf1495aa0634ec9efc7e52973940351/2021-01-11_10-25-35-Receipt.mrt_-_Designer.png
at 2021-01-11 02:27, Support Team said: 這個 Expression 才會自動出中英文
at 2021-01-11 02:29, Support Team said: {Receipt.ReceiptName == "Receipt" ? Customer_Info.Name__English_ : Customer_Info.Name__Chinese_}

2021-01-11-Chat transcript on coweasy.com started on Monday, -0016.json

at 2021-01-11 06:59, Lisa Yam. said: 你好！我想問下付款編號可否多於一組？
at 2021-01-11 07:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c11f1412543a91a7097295e084e4ac94640292b/2021-01-11_15-00-46-付款（供應商）_-_Google_Chrome.png
at 2021-01-11 07:01, Support Team said: 如儲存過不同前綴的編號，可下拉選擇
at 2021-01-11 07:03, Lisa Yam. said: 即係可以有 例如：PAY20xxx001, 又可同時有PP20xxx001 兩組付款編號, 對吧
at 2021-01-11 07:03, Support Team said: 是的
at 2021-01-11 07:04, Support Team said: 但最好是相同的位數
at 2021-01-11 07:05, Support Team said: PP開頭，可能會變成 PP220......
at 2021-01-11 07:05, Support Team said: 因為 PAY有3個位，可能會當作 PP2開頭
at 2021-01-11 07:06, Lisa Yam. said: 明白. Thanks
at 2021-01-11 07:08, Lisa Yam. said: 另外，我想問下，採購單的下拉選項和現金採購的下拉選項不同
at 2021-01-11 07:09, Lisa Yam. said: 是否有特別原因？
at 2021-01-11 07:09, Support Team said: 應該是一樣的
at 2021-01-11 07:09, Support Team said: 採購和現金採購

2021-01-11-Chat transcript on coweasy.com started on Monday, -0017.json

at 2021-01-11 08:54, 鄧生. said: 請問網上健康食品店，如何開始戶口？
at 2021-01-11 08:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/627c73c0cf32ad0176a98bf083f92bc8b6ed3249/trial.png
at 2021-01-11 08:57, 鄧生. said: 我想請問額外收費的系統一對一服務是指哪方面的服務。如果計劃沒有附加服務，是否仍然可以聯絡客服解決相關問題呢
at 2021-01-11 08:57, 鄧生. said: 請問從哪裡可以知道使用該軟件的操作方式呢？
at 2021-01-11 08:58, Support Team said: 主要是這裡的即時支援和 Whatsapp 支援
at 2021-01-11 08:58, Support Team said: 沒有訂購支援服務的可以通過電郵支援
at 2021-01-11 08:59, Support Team said: 開始試用時可以預約demo
at 2021-01-11 08:59, Support Team said:
https://coweasy.com/Cloud/Demo.aspx
at 2021-01-11 09:00, Support Team said: 而且你下可以閱覽一些輸入頁面右方的教學短片看看
at 2021-01-11 09:00, 鄧生. said: 我們是新開三個多月的網上食品店，暫時沒有公司銀行戶口，全部費用是老闆用自己的戶口收錢和付款。請問這種情況下我應該如何使用Chart of accounts開始輸入各項呢？
at 2021-01-11 09:01, Support Team said: 沒有關係的，到時候選擇付款的戶口用董事往來帳戶便可以了
at 2021-01-11 09:02, Support Team said: 其實這些也是最初使用時的小問題，但當示範了一次網上講解後，這些問題也能完全解決
at 2021-01-11 09:02, 鄧生. said: 我看demo預定是半小時，直接在網上播放嗎？
at 2021-01-11 09:02, Support Team said: 不是， 是預約了我們一位支援專員，到時單對單透過電話和遠程工具針對性進行示範
at 2021-01-11 09:04, 鄧生. said: 明白，太好了。因為我們正考慮購買貴公司軟件，但需要時間學習如何開始設置戶口及符合公司需要。
at 2021-01-11 09:13, 鄧生. said: 我們前幾天開了一個初創雲的免費戶口，
at 2021-01-11 09:13, Support Team said: 你需要這戶口出發票嗎？
at 2021-01-11 09:14, Support Team said: 由於初創雲主要是埋數出報表為主，不能出發票和處理薪酬
at 2021-01-11 09:14, Support Team said: 當然如果主要處理會計帳目，初創雲已足夠了
at 2021-01-11 09:15, 鄧生. said: 我們是小型網店，現階段只要是埋數和報表供老闆了解公司運作情況，暫時不需要發票和薪酬

2021-01-12-Chat transcript on coweasy.com started on Tuesday,-0020.json

at 2021-01-12 08:50, 王小姐. said: 我想請問系統的操作是否根據登記時的不同性質而定，例如初創雲、小企雲、企業雲
at 2021-01-12 08:51, 王小姐. said: 因為我約了你們的示範，但是想同時了解不同計劃的操作，是否需要再自行登記企業雲免費賬戶才能操作呢
at 2021-01-12 08:51, Support Team said: 主要是功能有不同【初創雲】主要提供非會計人士入數使用，由銀行月結單自動產生財務報表【小企雲】擁有【初創雲】所有功能外，也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄 等等【企業雲】擁有【初創雲】+【小企雲】所有功能外，也提供庫存管理、零售模組、和項目分析功能 等等
at 2021-01-12 08:52, 王小姐. said: 我的意思是，因為考慮到公司以後發展的需要，我需要了解庫存管理的操作。
at 2021-01-12 08:53, Support Team said: 可使用不同的電郵登記戶口，都可以免費試用30天
at 2021-01-12 08:53, Support Team said: 可以先試用比較功能是否需要
at 2021-01-12 08:53, 王小姐. said: 現階段我們還在考慮購買哪個計劃，如果是這樣，可能我先免費註冊一個企業雲戶口。

2021-01-12-Chat transcript on coweasy.com started on Tuesday,-0021.json

at 2021-01-12 09:07, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ffd5f748ba81c9add012e5a/v/18ee482f2c4eeba31e3a8c7cc38893737e1b485e/image.png
at 2021-01-12 09:08, Lisa Yam. said: 有冇方法可以睇到整個編號？
at 2021-01-12 09:11, Support Team said: 這頁是現金採購？
at 2021-01-12 09:12, Lisa Yam. said: yes
at 2021-01-12 09:19, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ffd5f748ba81c9add012e5a/v/de953a3fe34ea371ac12b435550c26189da256ff/image.png
at 2021-01-12 09:19, Lisa Yam. said: 另外，睇唔到採購員個名

2021-01-13-Chat transcript on coweasy.com started on Wednesda-0022.json

at 2021-01-13 02:59, Lisa Yam. said: 你好！現金採購的採購員輸入欄位不見了！
at 2021-01-13 03:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c2acf4e9fd7bb9432b053419525056e83c5229eb/2021-01-13_11-02-09-升級模組_-_Google_Chrome.png
at 2021-01-13 03:08, Support Team said: 是否已訂購這個module？銷售員/佣金報表/採購員，都是這個 module 的功能
at 2021-01-13 03:09, Lisa Yam. said: 沒有訂購
at 2021-01-13 03:10, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ffe61dc8ba81c9add655cf4/v/c82a0856ed71f03140c4828f4206597f57e37c43/image.png
at 2021-01-13 03:10, Lisa Yam. said: 我現在無法save現金採購資料
at 2021-01-13 03:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fb08f69a47c096f9db9f020077b48e4e3ea59c71/2021-01-13_11-10-43-公司設定_-_Google_Chrome.png
at 2021-01-13 03:11, Support Team said: 這裡不要tick
at 2021-01-13 03:11, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ffe61dc8ba81c9add655cf4/v/a9704077bdf37aad6981c0e900c1edc4048c6724/image.png
at 2021-01-13 03:12, Support Team said: 可能是試用時tick了
at 2021-01-13 03:12, Support Team said: 我們試試可不可以改到
at 2021-01-13 03:12, Lisa Yam. said: 我的只有一個選項
at 2021-01-13 03:14, Lisa Yam. said: 而且我選的不是採購單
at 2021-01-13 03:21, Support Team said: 再試試可不可以儲存
at 2021-01-13 03:23, Lisa Yam. said: 另外想問下：庫存的資料係咪一定要從採購輸入？
at 2021-01-13 03:24, Support Team said: 資料直接在庫存輸入採購是增加數量
at 2021-01-13 03:26, Lisa Yam. said: 可否比個screen cap 我, 我一直揾唔到:sweat_smile:
at 2021-01-13 03:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/72343c408acc3dee4a2cb81278a2ce93435bd7c5/2021-01-13_11-26-42-(主頁)_庫存_-_Google_Chrome.png
at 2021-01-13 03:27, Support Team said: 這裡只輸入資料
at 2021-01-13 03:27, Support Team said: 輸入銷售/採購/調整才會改變數量
at 2021-01-13 03:28, Lisa Yam. said: 即係一定要經採購才可輸入數量
at 2021-01-13 03:28, Support Team said: 是的
at 2021-01-13 03:30, Support Team said: 另外也可在初始餘額輸入例如2020-04-01開始在系統輸入數據，2020-03-31的數量就在初始餘額輸入

2021-01-13-Chat transcript on coweasy.com started on Wednesda-0023.json

at 2021-01-13 06:32, Chris King. said: hi do you have way of adding paypal payment information to a customer invoice?
at 2021-01-13 06:34, Chris King. said: I guess, I'm trying to work out whether I can a link to my invoices to direct my customer to a paypal payment link
at 2021-01-13 06:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/02e6411056b9c5860cb753dbb5fbcb15db832051/2021-01-13_14-38-41-Company_Setting_-_Google_Chrome.png
at 2021-01-13 06:39, Support Team said: Company Setting -> PayPal Receive Account
at 2021-01-13 06:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7a181b14cb5842b8f5bf3f2da2e61f3430a0db90/2021-01-13_14-37-13-Invoice_(Customers)_-_Google_Chrome.png
at 2021-01-13 06:40, Support Team said: After Invoice Saved -> Email Invoice
at 2021-01-13 06:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae6c291099d6adf1b56d34ba590f05a217e20bec/2021-01-13_14-39-14-Send_Invoice_To_My_Customer_-_Google_Chrome.png
at 2021-01-13 06:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57aa2b096c396d8b3e729d9f7e7f19cc37508b2d/2021-01-13_14-41-07-INV21-01-13-001_-_Google_Chrome.png
at 2021-01-13 06:43, Support Team said: after you client paid through this link, PayPal will notify CowEasy, and a receipt for this invocie will be automatically generated
at 2021-01-13 06:45, Chris King. said: thanks so much this is really helpful. Does CowEasy only integrate with PayPal or can I connect to other payment services like the one with my bank HSBC?
at 2021-01-13 06:54, Support Team said: Hello, please wait
at 2021-01-13 06:56, Support Team said: Currently not yet, but user may also directly download the HSBC csv. file into our Platform to import the bank transactions currently
at 2021-01-13 06:57, Chris King. said: ok, great. thanks for the help :)

2021-01-13-Chat transcript on coweasy.com started on Wednesda-0024.json

at 2021-01-13 06:50, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ffe90ad8ba81c9add448094/v/62ff2226cd7baa7d08aaba5c53afe624fcf9085d/image.png
at 2021-01-13 06:51, Lisa Yam. said: 你好！想問下這兩個位置的輸入有何分別？
at 2021-01-13 06:55, Support Team said: 新增項目是在選的科目新增庫存新增輸入行是新增科目
at 2021-01-13 06:56, Lisa Yam. said: :sweat_smile: thx

2021-01-13-Chat transcript on coweasy.com started on Wednesda-0026.json

at 2021-01-13 08:01, Lisa Yam. said: 我在採購單中無法加入expenses 的item
at 2021-01-13 08:02, Support Team said: 是的，採購單的內容主要是銷售成本的項目為主
at 2021-01-13 08:03, Support Team said: 當然，如果你想把一些認為是支出的項目放在採購單內 ，你可在的科目表增加這些支出項目，而第一層的科目屬性選擇銷售成本便可以了
at 2021-01-13 08:04, Lisa Yam. said: 如果不屬銷售成本，可以在那裡入數？
at 2021-01-13 08:04, Lisa Yam. said: 會計人員？

2021-01-14-Chat transcript on coweasy.com started on Thursday-0027.json

at 2021-01-14 02:29, account. said: 你好 我想汇出2020年所有数据 但是点汇出后就空白网页了，是不是内容太多无法汇出
at 2021-01-14 02:29, account. said: :grinning:
at 2021-01-14 02:30, Support Team said: 紀錄多的話會需要較長時間
at 2021-01-14 02:31, account. said: 那我再等等
at 2021-01-14 02:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/281e0d38f69c39fdf58fd793402905eb88cd2d33/image.png
at 2021-01-14 02:33, Support Team said: 載入中就是還在處理匯出資料
at 2021-01-14 02:35, account. said: 好的 大约时间您知道嘛
at 2021-01-14 02:35, Support Team said: 不清楚的
at 2021-01-14 02:35, account. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fffab468ba81c9addc15421/v/cef2e3286694fc682694a415caf7f6239710f0d7/image.png
at 2021-01-14 02:36, Support Team said: 是的，還在處理

2021-01-14-Chat transcript on coweasy.com started on Thursday-0030.json

at 2021-01-14 06:15, Support Team said: 請問你剛才有查詢嗎？
at 2021-01-14 06:39, 鄧生. said: 請問中英文可以隨時切換
at 2021-01-14 06:39, Support Team said: 可以的
at 2021-01-14 06:41, 鄧生. said: 計劃方面，初創雲是不用簽合約，然後按選定月份的價格，按月收費還是一次性收費？
at 2021-01-14 06:42, 鄧生. said: 小企雲方面的會計管理系統是指什麼？
at 2021-01-14 06:43, Support Team said: 一次的
at 2021-01-14 06:44, Support Team said: 即是初創雲的功能
at 2021-01-14 06:44, Support Team said: 【小企雲】擁有【初創雲】所有功能外，也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄 等等【企業雲】擁有【初創雲】+【小企雲】所有功能外，也提供庫存管理、零售模組、和項目分析功能 等等
at 2021-01-14 06:45, 鄧生. said: 好的，明白了，非常感謝

2021-01-15-Chat transcript on coweasy.com started on Friday, -0031.json

at 2021-01-15 03:35, Chibicat Pet Nutrition Limited. said: 請問信用卡數應該點入系統？
at 2021-01-15 03:37, Support Team said: 是公司的信用卡？
at 2021-01-15 03:37, Chibicat Pet Nutrition Limited. said: 是的
at 2021-01-15 03:39, Support Team said: 付款時付款戶口選信用卡
at 2021-01-15 03:40, Support Team said: 找卡數時，在月結單輸入/會計人員輸入，由銀行過數去信用卡
at 2021-01-15 03:41, Chibicat Pet Nutrition Limited. said: 啫係例如我今日用左信用卡比，就選信用卡戶口，下次月找由銀行入返去信用卡？
at 2021-01-15 03:41, Support Team said: 是的
at 2021-01-15 03:42, Chibicat Pet Nutrition Limited. said: 好的，我試下先
at 2021-01-15 03:55, Chibicat Pet Nutrition Limited. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6001094f8ba81c9add1aa39c/v/c930058d6c7ce88b0b8ee7aa450a2c9548fffb24/螢幕快照_2021-01-15_上午11.48.34.png
at 2021-01-15 03:55, Chibicat Pet Nutrition Limited. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6001094f8ba81c9add1aa39c/v/e431296d0f8382b8e28ffde1ba6520918d26e755/螢幕快照_2021-01-15_上午11.55.21.png
at 2021-01-15 03:55, Chibicat Pet Nutrition Limited. said: 咁樣？
at 2021-01-15 03:56, Support Team said: 是的
at 2021-01-15 03:56, Chibicat Pet Nutrition Limited. said: 明白，唔該晒

2021-01-15-Chat transcript on coweasy.com started on Friday, -0032.json

at 2021-01-15 04:36, 鄧生. said: 請問Sale如何輸入？
at 2021-01-15 04:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf983ef14b38a44942cf93581d117d1fbe5c83e3/2021-01-15_12-37-56-銷售（出貨）_-_Google_Chrome.png
at 2021-01-15 04:40, Support Team said: 發票，選擇/輸入 日期，編號，客戶之後是收入科目和金額
at 2021-01-15 04:42, 鄧生. said: 請問Sale輸入是按照銀行入賬日期，還是按照公司收到訂單的日期呢？
at 2021-01-15 04:44, Support Team said: 一般是出貨的日期
at 2021-01-15 04:44, Support Team said: 收到訂單時未必有貨給客戶
at 2021-01-15 04:45, 鄧生. said: 但是我們沒有做INVENTORY,所以可以按照銀行入賬日期輸入嗎？
at 2021-01-15 04:45, Support Team said: 這張發票是什麼時候給客戶？
at 2021-01-15 04:46, Support Team said: 是收到訂單就可以即刻 confirm 訂單？
at 2021-01-15 04:48, 鄧生. said: 例如網上8/11收到訂單#1119,銀行入數是11/11,那麼我是應該輸入11月8日的invoice，還是按照銀行單的11月11日輸入呢？
at 2021-01-15 04:51, Support Team said: 可以跟銀行入數的日期
at 2021-01-15 04:51, 鄧生. said: 非常感謝
at 2021-01-15 04:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bd41f7a546cebc1a65b241f9fb687265277fdd4d/2021-01-15_12-50-19-銷售（出貨）_-_Google_Chrome.png
at 2021-01-15 04:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b0eae967eaa2f52c467efe258f2205c827b56de7/2021-01-15_12-51-51-收款（客戶）_-_Google_Chrome.png
at 2021-01-15 04:53, Support Team said: 之後是入收款，也是要選擇/輸入 日期，編號，客戶之後是收款的金額，和收款科目
at 2021-01-15 05:01, 鄧生. said: sales是由Director 代收，如何是這樣，請問電腦應該如何操作double entry？
at 2021-01-15 05:02, 鄧生. said: 我看見電腦有輸入discount，然後出現discount的金額。請問公司如果要計算discount allowed為營運支出，那麼應該如何輸入呢？謝謝
at 2021-01-15 05:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/510aba51d12fcc3115b0145e2f489f059182e25c/2021-01-15_13-02-38-收款（客戶）_-_Google_Chrome.png
at 2021-01-15 05:03, Support Team said: 收款時科目選董事往來的科目
at 2021-01-15 05:06, Support Team said: discount 請舉個例子實際情況時怎樣的
at 2021-01-15 05:08, 鄧生. said: 例如剛才的單#1119，銷售金額634，折扣63.40，實收570.60.電腦輸入Invoice時，有一項可選折扣10%，則整張銷售單只看到570.60，而看不到折扣$63.40
at 2021-01-15 05:09, 鄧生. said: 剛才我嘗試輸入41110銷售$634,然後在另一行42110(自訂的Chart of Account),屬於負數的$63.4
at 2021-01-15 05:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf117cb37cb90c098c1bf6c145574afcc48adb0b/2021-01-15_13-10-11-銷售（出貨）_-_Google_Chrome.png
at 2021-01-15 05:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4bd9ede6a9152b702904af858112ec4306c270c9/2021-01-15_13-10-25-銷售（出貨）_-_Google_Chrome.png
at 2021-01-15 05:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9880193c664cc7234a0557f2b9c11d7676343e4d/2021-01-15_13-10-39-銷售（出貨）_-_Google_Chrome.png
at 2021-01-15 05:11, Support Team said: 金額直接入負數，也可以按“折扣”來計算
at 2021-01-15 05:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6ad3a452aafc66b3a9c5b025ab8b3f523c35a9ee/2021-01-15_13-12-16-銷售（出貨）_-_Google_Chrome.png
at 2021-01-15 05:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/098cd64e462a0a0f56dd3a0cab9503b29fc81e1a/2021-01-15_13-12-24-傳票_-_Google_Chrome.png
at 2021-01-15 05:12, Support Team said: 儲存後可查看傳票
at 2021-01-15 05:13, Support Team said: 負數會 Credit Expense
at 2021-01-15 05:13, 鄧生. said: 但是輸入負數，則從銷售成本中扣除。如何按你剛才提供的coding來看，則當做營運成本。
at 2021-01-15 05:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/092cb42bbf9d4837b3cb436ad768ac1d3246ba95/2021-01-15_13-15-16-銷售（出貨）_-_Google_Chrome.png
at 2021-01-15 05:15, Support Team said: 這裡可以選科目
at 2021-01-15 05:16, 鄧生. said: 所以我應該將Discount allowed當做營運成本選61190,對嗎？
at 2021-01-15 05:17, 鄧生. said: 所以按照我們公司的運作，sale的整個流程是：輸入Invoice，然後從付款項選董事代收，對嗎？
at 2021-01-15 05:22, Support Team said: 折扣科目可選擇你們會計用開的科目
at 2021-01-15 05:22, Support Team said: >所以按照我們公司的運作，sale的整個流程是：輸入Invoice，然後從付款項選董事代收，對嗎？是的

2021-01-15-Chat transcript on coweasy.com started on Friday, -0033.json

at 2021-01-15 09:35, Simon Lee. said: 我要預約網上學習課程，thx.
at 2021-01-15 09:36, Support Team said:
https://www.coweasy.com/Cloud/Demo.aspx

2021-01-15-Chat transcript on coweasy.com started on Friday, -0034.json

at 2021-01-15 07:52, 鄧生. said: 想請問同一張Sales單，我輸入了銷售金額和折扣金額，但實際上我們銀行到賬金額已經扣除了信用卡手續費。如果是這種情況，我應該在支付裡面輸入銀行信用卡收費，還是可以在Invoice單裡面同時輸入支出的銀行信用卡手續費呢？
at 2021-01-15 07:54, Support Team said: 在收款輸入
at 2021-01-15 07:57, 鄧生. said: 所以同一張Sales單，在收款時選董事往來及銀行費用，已經OK。感謝

2021-01-18-Chat transcript on coweasy.com started on Monday, -0035.json

at 2021-01-18 06:34, LEON. said: how to call api
at 2021-01-18 06:34, LEON. said:
https://www.coweasy.com/api/swagger/ui/index#/Stocks/Stocks_Get
at 2021-01-18 06:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/54fe709e0cc9b904784820c3b7290576523e765c/2021-01-18_14-37-20-Postman.png
at 2021-01-18 06:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7389fc38cbe2d7610670416a9cda737bb56d771f/2021-01-18_14-38-47-Postman.png
at 2021-01-18 06:43, Support Team said: 1 access token by api key & secrect2 authorization bearer token in header
at 2021-01-18 06:55, LEON. said: thanks for your info. would like to know where can I get api key and screct
at 2021-01-18 06:55, LEON. said: already login
at 2021-01-18 06:56, Support Team said: Company Info
at 2021-01-18 06:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bd3977d0f0b0f3a61ae248d93c3ce0679b460e48/2021-01-18_14-57-14-(Main_Page)_Accounting_-_Google_Chrome.png
at 2021-01-18 06:57, LEON. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60052a8f8ba81c9add71fb73/v/4d2f1cbee2d799059910ffd8b395a218f572e43b/image.png
at 2021-01-18 06:57, LEON. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60052a8f8ba81c9add71fb73/v/f760e4c3c9dda2c0201e751698437fbc7cd4c0d8/image.png
at 2021-01-18 06:58, LEON. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60052a8f8ba81c9add71fb73/v/21ac9081566b672ba1979a16499dd9ccc3879e67/image.png
at 2021-01-18 06:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/135b53a8936be2e37430f83c7d9ea6d7d1d1c251/2021-01-18_14-57-48-Company_Setting_-_Google_Chrome.png
at 2021-01-18 06:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eb5bf410d1f3d53f7ce8e48243c06c95358c2f16/2021-01-18_14-58-33-Upgrade_Module_-_Google_Chrome.png
at 2021-01-18 06:59, LEON. said: oh I see thanks

2021-01-18-Chat transcript on coweasy.com started on Monday, -0036.json

at 2021-01-18 06:31, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6004f6b88ba81c9add36c5e5/v/a87508386c6777cb5ce5cab1ba0848b8c3854fa0/image.png
at 2021-01-18 06:33, Lisa Yam. said: 我想問下庫存調整轉出版面中的店舖是指轉出的店舖或是轉入的店舖？
at 2021-01-18 06:34, Lisa Yam. said: 如想把庫存轉至不同的店舖，應該點做？
at 2021-01-18 06:35, Support Team said: 是指庫存轉倉？
at 2021-01-18 06:35, Lisa Yam. said: 可以轉去銷售成本嗎？
at 2021-01-18 06:38, Lisa Yam. said: 如果店舖1取用咗庫存食材，應該點做？庫存轉出至銷售成本？
at 2021-01-18 06:40, Support Team said: 消耗了庫存？
at 2021-01-18 06:40, Lisa Yam. said: 未
at 2021-01-18 06:48, Support Team said: 即是庫存轉倉？由酒倉轉去其他地區
at 2021-01-18 06:51, Lisa Yam. said: 我唔知係唔係轉倉:joy: 我只係知道由倉轉咗去比舖頭用，唔知應該點入
at 2021-01-18 06:51, Lisa Yam. said: 同埋可以點樣反映到去咗邊間舖呢？
at 2021-01-18 07:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0dd9be09b15ef0de7ad2b08a08a066a0b00fc48b/2021-01-18_14-59-56-採購單（收貨）_-_Google_Chrome.png
at 2021-01-18 07:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0de99d88cf524e41885ebdffc0c939c0e7764c7b/2021-01-18_15-00-25-庫存閱覽_-_Google_Chrome.png
at 2021-01-18 07:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fd5ccc033bbf70d0e5f3c03eb1258b0f8c112a81/2021-01-18_15-01-37-工程／店舖_分析_-_Google_Chrome.png
at 2021-01-18 07:02, Support Team said: 試試參考例子這樣入，庫存數量由HK3F 轉去 Warehouse B，成本由 Company 轉去 Shop ABC
at 2021-01-18 07:04, Support Team said: 之後扣貨，地區要選 Warehouse B，Project/Shop 要選 Shop ABC
at 2021-01-18 07:07, Lisa Yam. said: 好, 我研究下先
at 2021-01-18 07:12, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6004f6b88ba81c9add36c5e5/v/f77af1af8e4cbde02e0b413a449b505a759f5d64/image.png
at 2021-01-18 07:12, Support Team said: 不是在庫存調整
at 2021-01-18 07:13, Support Team said: 在採購單輸入
at 2021-01-18 07:13, Lisa Yam. said: 咁想問下在庫存調整頁面這個店舖是指轉出的或是轉入的店？
at 2021-01-18 07:14, Lisa Yam. said: 開一頁新的採購單嗎？
at 2021-01-18 07:14, Support Team said: 是的
at 2021-01-18 07:19, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6004f6b88ba81c9add36c5e5/v/9584303a6d22aa0eb480bb716697b19e5aa2c842/image.png
at 2021-01-18 07:19, Lisa Yam. said: 咁樣？
at 2021-01-18 07:20, Support Team said: 是的
at 2021-01-18 07:23, Lisa Yam. said: 咁如果係已經消耗咗應該點入？
at 2021-01-18 07:24, Support Team said: 可直接在發票輸入
at 2021-01-18 07:26, Lisa Yam. said: 賣比自己舖頭？
at 2021-01-18 07:32, Support Team said: 賣給客戶客戶另外有發票？發票內容沒有酒？
at 2021-01-18 07:34, Lisa Yam. said: 沒有客戶，是店舖已使用
at 2021-01-18 07:40, Support Team said: 是消耗了，不是銷售
at 2021-01-18 07:40, Support Team said: 是消耗了，不是銷售？
at 2021-01-18 07:53, Lisa Yam. said: 對消耗了
at 2021-01-18 07:54, Lisa Yam. said: 舖頭用咗

2021-01-18-Chat transcript on coweasy.com started on Monday, -0037.json

at 2021-01-18 08:40, Lisa Yam. said: 你好，我剛才有查詢過庫存問題的
at 2021-01-18 08:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/83715da52452c60e4bd6dd56194ea36b4c89a4d9/2021-01-18_16-33-40-庫存調整轉出_-_Google_Chrome.png
at 2021-01-18 08:41, Support Team said: 選 Project/Shop, Location, 單價入採購價, 下面的Table 選對應的Expense Account.
at 2021-01-18 08:42, Lisa Yam. said: 我哋想把它計算在食材成本中，咁樣會計算作食材成本嗎？
at 2021-01-18 08:43, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600549398ba81c9addce4521/v/9effba922f6ec306e2f7d39c097ede8ac33550ce/image.png
at 2021-01-18 08:43, Lisa Yam. said: 即係咁樣？
at 2021-01-18 09:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/06c4781e05d8b905e90bcf03561852b18758a04b/圖片.png
at 2021-01-18 09:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e16f7947fe48bfc1d0aa14175c9bfc958d78c2b/圖片.png
at 2021-01-18 09:14, Support Team said: 試試這樣

2021-01-19-Chat transcript on coweasy.com started on Tuesday,-0038.json

at 2021-01-19 04:26, David Fung. said: 早前我在銀行月結單輸份記錄並儲存, 但今天找不回, 可以幫忙嗎?
at 2021-01-19 04:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7745e7a57883e3d8d8efa70c733050856d7369ca/2021-01-19_12-28-27-(主頁)_會計_-_Google_Chrome.png
at 2021-01-19 04:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/65b57ea085dbb9328f6992507edf1102cf149687/2021-01-19_12-28-40-記錄匯總_-_Google_Chrome.png
at 2021-01-19 04:29, Support Team said: 試試在紀錄匯總用編號搜尋
at 2021-01-19 04:37, David Fung. said: 用傳票編號搜尋, 我可以在那知道自己的傳票編號?
at 2021-01-19 04:38, Support Team said: 不知道傳票編號只可以按日期搜尋，逐條查看

2021-01-19-Chat transcript on coweasy.com started on Tuesday,-0040.json

at 2021-01-19 04:40, Simon Lee. said: 甚么是额外用户？
at 2021-01-19 04:41, Support Team said: 而外用戶可同時使用系統入數
at 2021-01-19 04:41, Support Team said: 额外用戶可同時使用系統入數
at 2021-01-19 04:48, Simon Lee. said: 同一间公司，老板及會計都要使用這個係統，那麼會計員是否是額外用戶？
at 2021-01-19 04:50, Support Team said: 如要同時登入使用就需要額外用戶如不需要同時使用，可share同一個login password ，登出後可輪流使用，但會較不方便
at 2021-01-19 04:54, Simon Lee. said: OK, 但我們是做生產及零售的，而且已有2間分店及會繼續增加分店數目，是否要用企業雲版本？
at 2021-01-19 04:55, Support Team said: 是的，初創雲只有會計功能，如要出單庫存之類的功能需要企業雲
at 2021-01-19 04:56, Support Team said: 剩餘使用期可以補差價升級請問可否提供聯絡電話，我們轉交給同事和你介紹

2021-01-20-Chat transcript on coweasy.com started on Wednesda-0042.json

at 2021-01-20 02:24, 鄧生. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60078e1c8ba81c9add92b0b8/v/2ac8e4ed913ee22533d4883a96c90abdd864f59e/image.png
at 2021-01-20 02:25, 鄧生. said: 請問我想刪除這項記錄，應該怎麼做？
at 2021-01-20 02:26, 鄧生. said: 另外我想進行銷售的收款，有沒有比較快捷的方式。因為通過銷售發票的收款，需要一個個Invoice選出來，而且我還有改Reconciled的Number,煩請告知，謝謝
at 2021-01-20 02:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de3e7f160c4f028848b328ec974649c3c5254601/-22-45-(主頁)_會計.png
at 2021-01-20 02:28, Support Team said: 每個輸入頁面都有紀錄，在紀錄可以搜尋/查看/刪除單據
at 2021-01-20 02:30, Support Team said: 如使用銷售模組出發票，就要在銷售模組收款，這樣才settle 到每個客戶的 AR
at 2021-01-20 02:30, 鄧生. said: 另外我想進行銷售的收款，有沒有比較快捷的方式。因為通過銷售發票的收款，需要一個個Invoice選出來，而且我還有改Reconciled的Number,煩請告知，謝謝
at 2021-01-20 02:30, 鄧生. said: 剛才的董事往來戶口記錄已經搞定，謝謝
at 2021-01-20 02:34, 鄧生. said: 銷售是由董事代收。按照上次你教的方法，進入銷售-收款-找出相應Invoice number-然後進行收款Coding的操作。
at 2021-01-20 02:35, 鄧生. said: 但是我發現收款時會自動出現一個Rec21-01-15-002之類的編號。但是我想將編號改為收款的日期。這樣應該如何操作呢？
at 2021-01-20 02:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/18c10ad76106b1ff3989b5cb5fdf36bbafd07620/2021-01-20_10-35-46-收款（客戶）_-_Google_Chrome.png
at 2021-01-20 02:36, Support Team said: 有tick就會跟收款日期出編號
at 2021-01-20 02:37, 鄧生. said: 但是收款的操作只能在銷售-收款裡面進行，對嗎？
at 2021-01-20 02:37, Support Team said: 如使用銷售模組出發票，就要在銷售模組收款，這樣才settle 到每個客戶的 AR
at 2021-01-20 02:38, 鄧生. said: 明白，感謝
at 2021-01-20 02:47, 鄧生. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60078e1c8ba81c9add92b0b8/v/431e1ec6e51fd1b83c13a8502738162b316dae74/image.png
at 2021-01-20 02:47, 鄧生. said: 請問我如何刪除這項收款記錄，、
at 2021-01-20 02:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5faabe95d9794aa3d7cf6bc080b45c0d4e15f3bd/2021-01-20_10-48-40-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-01-20 02:49, Support Team said: 每個輸入頁面都有紀錄，在紀錄可以搜尋/查看/刪除單據
at 2021-01-20 02:52, 鄧生. said: 非常感謝

2021-01-20-Chat transcript on coweasy.com started on Wednesda-0045.json

at 2021-01-20 07:02, 鄧生. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6007c9918ba81c9add384a64/v/fbaa69bb905e5481e4fe08f8a7a711c45b5ebb40/image.png
at 2021-01-20 07:03, 鄧生. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6007c9918ba81c9add384a64/v/cb3d1c84ca764fad197d1f5c5eb43a6f14d522e1/image.png
at 2021-01-20 07:03, 鄧生. said: 不知為何Save付款時出現不平的提示
at 2021-01-20 07:04, 鄧生. said: 但原賬單和收款明明都是$234啊？
at 2021-01-20 07:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0662d7b4ed96ce3fb369973fa419c6df2f51d407/2021-01-20_15-08-02-收款（客戶）_-_Google_Chrome.png
at 2021-01-20 07:08, Support Team said: 收款戶口這裡怎樣輸入？
at 2021-01-20 07:09, 鄧生. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6007c9918ba81c9add384a64/v/f834935111632cad86d08b7a4f909c783b1481f4/image.png
at 2021-01-20 07:09, 鄧生. said: 輸入的是董事現金
at 2021-01-20 07:11, 鄧生. said: 現在OK啦，剛才不知為何無法儲存，謝謝
at 2021-01-20 07:11, Support Team said: 再儲存試試
at 2021-01-20 07:11, Support Team said: 應該沒有問題的
at 2021-01-20 08:51, 鄧生. said: 請問銷售單金額$648,信用卡手續費$23.73.之後客人Return inwards$64.8,然後銀行信用卡手續退款給我們$2.37.請問電腦我應該如何操作？
at 2021-01-20 08:52, 鄧生. said: 即sales: 648, return inwards$64.8. Bank charge$23.73, bank charge refund $2.37
at 2021-01-20 08:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64ef4c89864ad13e7de2f86fe7268dad4da553a8/2021-01-20_16-55-39-收款（客戶）_-_Google_Chrome.png
at 2021-01-20 08:57, Support Team said: 收款第1行實收第2行銀行費用
at 2021-01-20 08:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5653840dc15716e09963b1286bdfe19579ef979c/2021-01-20_16-57-07-銀行月結單輸入_-_Google_Chrome.png
at 2021-01-20 08:58, Support Team said: 退款月結單輸入第1行銷售退回第2行銀行費用
at 2021-01-20 08:59, 鄧生. said: 感謝
at 2021-01-20 08:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e873a6615a77d0374a39ad7dc868924cb93f19c5/2021-01-20_16-59-12-銀行月結單輸入_-_Google_Chrome.png
at 2021-01-20 08:59, Support Team said: 月結單這裡，因為是同一條transaction，可以用同一個Voucher No
at 2021-01-20 09:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f55100224265fe360a8ea2f3e65195a29ec1d89/2021-01-20_17-00-01-銀行月結單傳票_-_Google_Chrome.png

2021-01-20-Chat transcript on coweasy.com started on Wednesda-0046.json

at 2021-01-20 09:13, Lisa Yam. said: 你好！
at 2021-01-20 09:13, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6007f4438ba81c9add7ef7f1/v/ffa8073329007989b0346573aefd56e9de5191f9/image.png
at 2021-01-20 09:14, Lisa Yam. said: 想問下點解多工程總覽見唔到租金？
at 2021-01-20 09:15, Lisa Yam. said: 需要特別設定嗎？
at 2021-01-20 09:16, Support Team said: 截圖是哪個報表？
at 2021-01-20 09:17, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6007f4438ba81c9add7ef7f1/v/58107b25aeaaee8db7c12ebd3ae73dce5b153a36/image.png
at 2021-01-20 09:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f568e7928c450cdea3f665634a71a414652b1140/image.png
at 2021-01-20 09:19, Lisa Yam. said: 但係我冇:disappointed_relieved:
at 2021-01-20 09:20, Support Team said: 選擇的時間段內有沒有租金的紀錄？
at 2021-01-20 09:20, Lisa Yam. said: 依家有
at 2021-01-20 09:20, Lisa Yam. said: 我之前選咗2個月，一定有租金
at 2021-01-20 09:20, Lisa Yam. said: 依家有, OK喇
at 2021-01-20 09:24, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6007f4438ba81c9add7ef7f1/v/a8905dbf210439d02a43a7e876b0daabddcf8d3e/image.png
at 2021-01-20 09:24, Lisa Yam. said: 依家又冇
at 2021-01-20 09:26, Support Team said: 選擇的時間段內，和工程/店鋪，有沒有租金的紀錄？
at 2021-01-20 09:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2fc786abc431e4c8bfb80116020733cd07af731d/2021-01-20_17-25-56-工程／店舖_分析_-_Google_Chrome.png
at 2021-01-20 09:27, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6007f4438ba81c9add7ef7f1/v/41e78496cd60145e480d9f5b8cdce622aaf6eb33/image.png
at 2021-01-20 09:28, Support Team said: 全部都tick 看看有沒有
at 2021-01-20 09:29, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6007f4438ba81c9add7ef7f1/v/cd9809e64feefdfc1a6739ad31ba6f683fd2b795/image.png
at 2021-01-20 09:30, Lisa Yam. said: 全tick有
at 2021-01-20 09:31, Lisa Yam. said: 我應該知道點解了, thx
at 2021-01-20 09:31, Support Team said: 點擊這2行看看是選了哪個工程／店舖
at 2021-01-20 09:31, Lisa Yam. said: 因為之前冇分店俌的
at 2021-01-20 09:32, Lisa Yam. said: 我揀返, 依家有了
at 2021-01-20 09:33, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6007f4438ba81c9add7ef7f1/v/e8e0e3406bc1855fe1a370741987e3ab5ca38acd/image.png
at 2021-01-20 09:34, Support Team said: 直接入金額？
at 2021-01-20 09:34, Lisa Yam. said: 我入採購單時這個MSG經常彈出嚟，係乜嘢意思？

2021-01-21-Chat transcript on coweasy.com started on Thursday-0050.json

at 2021-01-21 07:02, V1603100302026938 said: 您好，有个事需要你们帮忙
at 2021-01-21 07:03, V1603100302026938 said: 我们公司新开一个账套，会计系统不一致，涉及到合并报表，可不可以帮我改一下
at 2021-01-21 07:05, Support Team said: 是指報表的格式？
at 2021-01-21 07:05, V1603100302026938 said: 科目也不一样
at 2021-01-21 07:05, V1603100302026938 said: 这是我们第三个公司
at 2021-01-21 07:06, Support Team said: 科目可以由之前的公司匯出，再在新的匯入

2021-01-21-Chat transcript on coweasy.com started on Thursday-0051.json

at 2021-01-21 08:19, Lisa Yam. said: 你好！請問如果已收取的營收款項要部份退款，是否在營銷收入中入負數即可？
at 2021-01-21 08:20, Support Team said: 退款是否有退貨？
at 2021-01-21 08:20, Lisa Yam. said: 沒退貨
at 2021-01-21 08:20, Lisa Yam. said: 漏咗
at 2021-01-21 08:21, Support Team said: 發票有item，但送貨沒有？
at 2021-01-21 08:21, Lisa Yam. said: 係
at 2021-01-21 08:21, Lisa Yam. said: 發票只有一個總數
at 2021-01-21 08:22, Support Team said: 發票沒有輸入產品明細？
at 2021-01-21 08:22, Lisa Yam. said: 沒有
at 2021-01-21 08:22, Support Team said: 直接退款，不影響到 AR？
at 2021-01-21 08:23, Lisa Yam. said: 客人之前已轉數給我們，現在會退現金
at 2021-01-21 08:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86526e407cfcec8d10250a329282e1250b956628/2021-01-20_16-59-12-銀行月結單輸入_-_Google_Chrome.png
at 2021-01-21 08:24, Support Team said: 不影響AR的話，可以在月結單輸入-出數 科目選 銷售 / 銷售退回
at 2021-01-21 08:26, Support Team said: 如經信用卡退款，信用卡公司也退回部分手續費的話，可以加一行相同傳票編來輸入
at 2021-01-21 08:27, Support Team said: 查看傳票可以看到是 Debit Revenue Credit Bank/Cash
at 2021-01-21 08:30, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60092d528ba81c9addbe4d51/v/b244a9416fd385fd6758b04dc431d9381a7caf6a/image.png
at 2021-01-21 08:30, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60092d528ba81c9addbe4d51/v/df360d38c2ac675a20c9da001993e2632f783357/image.png
at 2021-01-21 08:30, Support Team said: 會計人員輸入也一樣的
at 2021-01-21 08:30, Lisa Yam. said: 好似唔同
at 2021-01-21 08:31, Lisa Yam. said: 我應該喺邊度入？
at 2021-01-21 08:31, Support Team said: 這樣入也是一樣的
at 2021-01-21 08:31, Lisa Yam. said: 你本來喺邊度入?
at 2021-01-21 08:32, Support Team said: 截圖是月結單輸入
at 2021-01-21 08:32, Support Team said: 在會計人員輸入會計entry也是一樣的
at 2021-01-21 08:34, Lisa Yam. said: 好的. 謝謝
at 2021-01-21 09:10, Lisa Yam. said: 我想問下，如果我在採購單輸入，似乎在cash account都可見到相同結果
at 2021-01-21 09:10, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60092d528ba81c9addbe4d51/v/0a2f5d953b4ac765b8cdf7847e572585a4b431ee/image.png
at 2021-01-21 09:11, Lisa Yam. said: 其實會唔會對帳目分析有影响?
at 2021-01-21 09:13, Support Team said: 輸入有選到這個Cash Account 報表就會顯示
at 2021-01-21 09:14, Support Team said: 可以看看單據傳票，Debit Credit 都對就沒有問題

2021-01-22-Chat transcript on coweasy.com started on Friday, -0052.json

at 2021-01-22 02:16, 鄧生. said: 早晨，請問Purchases 中的instant purchases和Credit purchase的分別？另外Admin expeses的輸入操作如何？
at 2021-01-22 02:17, Support Team said: instant purchases 即是 Cash Basis 的
at 2021-01-22 02:17, Support Team said: 沒有 AP
at 2021-01-22 02:19, 鄧生. said: 請問Admin expenses中的電費單，12/12付款，繳付的是29/10-27/11的賬單，應該如何輸入？
at 2021-01-22 02:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a6eb50546c9e4c3e017256f8624d76c986f895e7/2021-01-22_10-19-58-薪酬_及_支出_-_Google_Chrome.png
at 2021-01-22 02:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f20ecb3bf43d050ef18d9b5f1e2381d8a3e70e9a/2021-01-22_10-20-31-付款_-_Google_Chrome.png
at 2021-01-22 02:23, Support Team said: 截圖的例子：12-25 收到PCCW 的電話費單01-05 開票付款
at 2021-01-22 02:26, 鄧生. said: 範例中的25/12，是應該用PCCW的發單日期，還是我們的收單日期，還是應繳限期呢？
at 2021-01-22 02:26, Support Team said: 發單日期
at 2021-01-22 02:29, 鄧生. said: 所以我必須使用"payroll or expense"中的Expense,然後進行Payment操作，而不能使用Instant expense，對嗎？
at 2021-01-22 02:30, Support Team said: 沒有 Accrual 的可以在 Instant expense 輸入
at 2021-01-22 02:31, 鄧生. said: 如果這樣，中電發單日期27/11，限期12/12，我們最終14/12通過銀行轉賬，就必須用accrual的方法操作，對嗎？
at 2021-01-22 02:39, 鄧生. said: 如果是Purchases中支票給Supplier,Payment日期是否按銀行月結單中的支票兌現日期為準
at 2021-01-22 02:44, Support Team said: 支出日期和付款日期不同一般的做法都會用 Accrual
at 2021-01-22 02:46, Support Team said: 入支票簿頭mark低的日期
at 2021-01-22 02:47, 鄧生. said: 但是我們沒有做cheque log,用的是董事私人支票開的，而銀行對賬單也是董事的私人銀行月結單，這樣我應該如何操作比較好呢？

2021-01-22-Chat transcript on coweasy.com started on Friday, -0053.json

at 2021-01-22 03:45, 鄧生. said: 請問Cost of sale只在Purchase裡面輸入，而Admin expense是在Payroll or Expense裡面操作，對嗎？
at 2021-01-22 03:46, Support Team said: 是的
at 2021-01-22 03:46, 鄧生. said: 如果我想做Petty cash，應該如何操作呢？譬如月尾最後一天一次性輸入Petty cash裡面不同Expenses的Coding
at 2021-01-22 03:56, 鄧生. said: 請問Sales invoice void,應該如何操作？
at 2021-01-22 04:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6babbc4197627da41aac2bea54f3191bbbd287d7/2021-01-22_11-51-36-銀行月結單輸入_-_Google_Chrome.png
at 2021-01-22 04:01, Support Team said: 月結單輸入
at 2021-01-22 04:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/12965bfe64e7300c58d29c27a835b6516529df86/2021-01-22_12-02-21-銷售（出貨）_-_Google_Chrome.png
at 2021-01-22 04:03, Support Team said: 直接按Void，Void後發票編號會保留，新單不能用這個編號
at 2021-01-22 04:25, 鄧生. said: 請問Fix assets,購買雪櫃$4200,想做三年折舊，應該如何操作，謝謝？
at 2021-01-22 04:28, Support Team said: 固定資產折舊功能蛀牙是會計師樓使用的，一般用戶可不用計算/輸入，核數時會計師樓會做
at 2021-01-22 04:28, Support Team said: *主要
at 2021-01-22 04:29, 鄧生. said: 你的意思是Coweasy的小企雲計劃暫時沒有折舊功能，是嗎？
at 2021-01-22 04:31, Support Team said: 折舊可在會計人員輸入直接入Debit Credit折舊報表需要訂購升級模組才可使用
at 2021-01-22 04:32, Support Team said: 一般中小企通常都是核數時做，不需要自己做
at 2021-01-22 04:33, 鄧生. said: 好的，我只需要Keep F
at 2021-01-22 04:33, 鄧生. said: 我只需要keep fix assets的單即可，對嗎？
at 2021-01-22 04:35, 鄧生. said: 輸入時用Purchase,然後Coding用fix assets即可
at 2021-01-22 04:38, 鄧生. said: 好像用Purchases無法輸入chart of account中的11610店鋪設備成本
at 2021-01-22 04:40, 鄧生. said: 請問固定資產折舊計算的升級模組費用是$140/月，對嗎？
at 2021-01-22 04:42, 鄧生. said: 請問折舊如果購買費用不高，是否可以按Purchase計算？例如我們購買雪櫃一個價格只是$4200.
at 2021-01-22 04:44, 鄧生. said: 各公司固定資產是否由公司自行制定？例如大公司可能兩萬元以上才當固定資產，而小公司可能五千元以上才當固定資產
at 2021-01-22 04:48, 鄧生. said: 請問Cash sales也是在銷售（批發）中發票和收款嗎？

2021-01-22-Chat transcript on coweasy.com started on Friday, -0054.json

at 2021-01-22 06:37, 鄧生. said: 請問我如何可以看到董事往來/董事現金的明細表，謝謝
at 2021-01-22 06:37, Support Team said: 請查看總分類賬
at 2021-01-22 06:41, 鄧生. said: 請問Supplier list和Vendor List的分別在於採購原材料的供應商和其他expenses供應商，對嗎？
at 2021-01-22 06:41, Support Team said: 是的
at 2021-01-22 06:43, 鄧生. said: 在Filing方面，我只需要在採購單據上面註明電腦的Purchase Number即可，對嗎？
at 2021-01-22 06:46, Support Team said: 是的
at 2021-01-22 07:13, 鄧生. said: 請問carriage outwards,銷售送貨運費，我應該是在Purchases裡面輸入還是Expenses裡面輸入
at 2021-01-22 07:14, 鄧生. said: 我看到你們已經制定好的Chart of Accounts是歸入銷售成本51130 Delivery Expenses交付費用
at 2021-01-22 07:16, Support Team said: 科目表是系統預設的template？
at 2021-01-22 07:17, 鄧生. said: 是，科目表是系統預設的健康食品店的template
at 2021-01-22 07:22, 鄧生. said: 所以銷售送貨運費，我應該是在Purchases裡面輸入還是Expenses裡面輸入呢？
at 2021-01-22 07:24, Support Team said: 這樣可以在Purchase 輸入
at 2021-01-22 07:27, 鄧生. said: 同一張送貨單，其中一張是Lalamove$80,然後Parkingfee是Kwai Wu Car park$10,總計$90. 那麼我應該在Purchases 中輸入兩個Suppliers，然後Coding都是放Delivery fee，對嗎？
at 2021-01-22 07:29, Support Team said: 這些都是月結的？還是現結？
at 2021-01-22 07:29, 鄧生. said: instant cash
at 2021-01-22 07:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b9ebcacef484a5fef17a47e3919da2addfc5640e/圖片.png
at 2021-01-22 07:31, Support Team said: 直接給現金不是Accrual的話，可以在月結單輸入這樣輸入比較方便，不需要登記Supplier/Vendor
at 2021-01-22 07:32, 鄧生. said: 明白，直接用銀行月結單/現金輸入是最方便的。不過由於這是董事現金代付的，以公司立場，我是否應該在董事現金戶口輸入呢？
at 2021-01-22 07:33, Support Team said: 是的，在董事代收代付，選擇該懂事的戶口
at 2021-01-22 07:34, 鄧生. said: 我在想應該是在【董事現金戶口】直接輸入，還是在Purchase中的instant purchase輸入，同一頁面選擇【董事現金戶口】付款
at 2021-01-22 07:36, Support Team said: 都可以董事代收代付會比較方便，不需要登記Supplier/Vendor，也可以在同一頁裡輸入多條紀錄
at 2021-01-22 07:37, 鄧生. said: 是啊，不過如果是董事以後自行輸入，我擔心他可能未必懂得入Dr或者Cr.如果在purchases中輸入，我可以提前輸入Supplier/Vendor資料，這樣就一定不會錯。不知道還有什麼更好的方法呢？
at 2021-01-22 07:44, Support Team said: 另外還可以在會計人員輸入，但這裡 debit credit 2隻腳都要入最簡單都是董事代收代付，選董事Account，只需選另一隻腳是出數還是入數：董事代付款是出數，代收款或者公司找數給董事是入數
at 2021-01-22 07:50, 鄧生. said: 我發現可以使用【董事代付、代收】欄的單記錄輸入，只需要選相應科目51130交付費用即可。之後在總分類賬中找到DD Number。請問這樣做的話，我是否直接在單據上面註明DD
at 2021-01-22 07:51, Support Team said: 如需使用不同的編號，輸入時可以自行更改傳票編號
at 2021-01-22 07:51, 鄧生. said: 不過在Filing方面，我需要將註明董事代付Number的單據放在一個folder，而Purchases的單據放在另一個Folder，對嗎
at 2021-01-22 07:53, 鄧生. said: 如果我要將這筆運費單放入Purchases的Folder，就必須使用Purchases的Suppliers輸入，然後註明Purchases Number,對嗎？
at 2021-01-22 07:55, Support Team said: 所有頁面在儲存之前，都可以自行更改傳票編號的
at 2021-01-22 07:55, Support Team said: 董事代付代收也可以使用 EXP PUR INV 或者 你們用開的字頭
at 2021-01-22 08:02, 鄧生. said: 不過在Purchases和Expenses中輸入，系統會自動出Pur Number和Exp Number。而自定義Inv容易出現重複的問題
at 2021-01-22 08:04, Support Team said: 系統不會儲存重複的傳票編號
at 2021-01-22 08:06, Support Team said: 採購貨支出這些模組會自動出編號，是會方便了不需輸入/選擇
at 2021-01-22 08:11, 鄧生. said: 你說得對！因為剛才16/12的運費單，如果我要用Purchases輸入，就需要分別選Lalamove和Carpark公司兩個Suppliers,然後分別輸入$80和$10，在兩張單中付款和選51130 delivery fee。但如果在董事代收/代付中輸入，只需一次性選擇$90 delivery fee即可。至於你提及的編號問題，我可以找出16/12已經輸入的Purchases Number,然後將DD單據號改為Purchases順序的單據號，然後和Purchases其他的單據按順序做Filing即可。

2021-01-25-Chat transcript on coweasy.com started on Monday, -0059.json

at 2021-01-25 04:14, Lisa Yam. said: 你好！我想問下庫存單位
at 2021-01-25 04:15, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600e45208ba81c9addb0a56c/v/bded1c4a718589d839eefef8ff6f8c48942c1696/image.png
at 2021-01-25 04:15, Lisa Yam. said: 如果我想取消對應單位，應該點做？已入的資料會否消失？
at 2021-01-25 04:18, Lisa Yam. said: 另外，庫存的傳票有冇得顯示數量及金額?
at 2021-01-25 04:20, Support Team said: 已輸入的資料不會改變新輸入的單據才會跟新的設定
at 2021-01-25 04:20, Support Team said: 庫存的傳票 是指呢個頁面/報表?
at 2021-01-25 04:22, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600e45208ba81c9addb0a56c/v/bbf631fd7f5e771060a97c1f83aee6e5ae3e0bd1/20210125_12222914.pdf
at 2021-01-25 04:24, Support Team said: 傳票只顯示科目的資料, 不會顯示庫存資料
at 2021-01-25 04:25, Lisa Yam. said: 咁點樣先可見到？
at 2021-01-25 04:25, Support Team said: 請查看庫存報表: 庫存閱覽 / 盤點報表 / 瀏覽報表

2021-01-25-Chat transcript on coweasy.com started on Monday, -0060.json

at 2021-01-25 02:33, 鄧生. said: 早安，請問在Chart of account中，預設的Coding 61160辦公室設備office supplies和64610日用品consumable store的定義是指什麼？
at 2021-01-25 02:34, 鄧生. said: 日常辦公室文具和清潔用品是consumable store,而辦公室的桌椅、雪櫃之類的算辦公室設備嗎？
at 2021-01-25 03:11, 鄧生. said: 你好，請問可以幫助Clarify一下嗎？謝謝
at 2021-01-25 03:28, 鄧生. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600e2adc8ba81c9add278b68/v/b34cc79a74ab3dc5474ba9ed582ae733e9aad530/image.png
at 2021-01-25 03:29, 鄧生. said: Invoice日期是23/12，銀行Payment record是22/12，系統不接受輸入，怎麼辦？
at 2021-01-25 03:29, 鄧生. said: 是否要改Invoice日期為Payment date？
at 2021-01-25 04:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fb29325300072ef1767129af9a64e69b732d911d/image.png
at 2021-01-25 04:19, Support Team said: 請參考 FAQ : 預付按金
at 2021-01-25 04:22, Support Team said: 用戶可自行新增/修改/刪除Chart of account 的科目如有用開的科目可以直接新增不需要的科目也可以刪除
at 2021-01-25 04:23, 鄧生. said: 好的，感謝

2021-01-25-Chat transcript on coweasy.com started on Monday, -0063.json

at 2021-01-25 08:08, Winnie . said: Hi, where and how to download the free templates on Invoices, debit notes, quotations, etc. so i can upload back to coweasy once done
at 2021-01-25 08:09, Winnie . said: i can read chinese
at 2021-01-25 08:10, Support Team said: Template 是指表單樣式的模板？
at 2021-01-25 08:11, Winnie . said: yes
at 2021-01-25 08:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fd2dc2ee751a66f0c23edc707bffb539e0063a53/請參考常問問題.png
at 2021-01-25 08:12, Support Team said: 請參考：輸入頁面 - FAQ - 自訂表單樣式
at 2021-01-25 08:12, Winnie . said: from where i can find these items
at 2021-01-25 08:12, Support Team said: 在 Designer 頁面，不修改，直接儲存
at 2021-01-25 08:13, Support Team said: 輸入頁面 -> FAQ -> 自訂表單樣式
at 2021-01-25 08:13, Winnie . said: can i download onto my own desktop and fix the forms before I upload the whole amended forms to coweasy?
at 2021-01-25 08:15, Support Team said: 需要在 Online 的 Designer 修改修改後需要儲存到用戶電腦再上傳，表單樣式才會更新操作請參考 FAQ
at 2021-01-25 08:16, Winnie . said: ic, i try try. Thanks
at 2021-01-25 08:24, Winnie . said: Hi, sorry, where do i find the columns in the right hand side of your picture
at 2021-01-25 08:26, Support Team said: 輸入頁面
at 2021-01-25 08:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3b2cf5f94ec879b0ad9ccb503f4238cb2ea9784/2021-01-25_16-27-55.gif

2021-01-25-Chat transcript on coweasy.com started on Monday, -0064.json

at 2021-01-25 09:10, Simon Lee. said: 請問我們怎樣更改登入密碼？
at 2021-01-25 09:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c0db4f3fa591cd8a92964631b740a67bc0838c94/49_07-Main.png
at 2021-01-25 09:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8eecd1e3d2db054fe69987c422feb07ee94f6b8e/-36-22-用戶管理.png
at 2021-01-25 09:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9bc8ec00dcb6a6d0ce1bcd30d5a65fe749671059/-22-17-User_Management.png
at 2021-01-25 09:16, Simon Lee. said: User Management 在那裡可以找到？
at 2021-01-25 09:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc2897ae8d76832f8b5929f7b95f7d74fdc9ebfc/2021-01-25_17-26-10-Upgrade_Module_-_Google_Chrome.png
at 2021-01-25 09:32, Simon Lee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600e7c788ba81c9add50e41b/v/f0c4e4ec149c2f426b570500c3b5020e7c4453d8/螢幕擷取畫面_2021-01-25_173205.jpg
at 2021-01-25 09:34, Simon Lee. said: 沒有你所示的的畫面！
at 2021-01-25 09:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b635fecf4c9dd165754c482d492d988169003ba1/圖片.png
at 2021-01-25 09:35, Simon Lee. said: OK.

2021-01-25-Chat transcript on coweasy.com started on Monday, -0065.json

at 2021-01-25 09:05, Michael. said: I have serious problem with the template for importing
at 2021-01-25 09:05, Michael. said: I used the template sample for importing
at 2021-01-25 09:06, Michael. said: I followed all format and coding, there is no way it is still errors
at 2021-01-25 09:06, Michael. said: Is there anything matter the error that Im suffering?
at 2021-01-25 09:07, Support Team said: 是顯示什麼error，請截圖
at 2021-01-25 09:07, Michael. said: It keeps saying, incorrect Date, and BBN000003 is incorrect
at 2021-01-25 09:07, Michael. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600e87928ba81c9add327b23/v/605a118b1553f4d2388c66ee1235eedc3a3c95d6/image.png
at 2021-01-25 09:08, Support Team said: excel 的 第二行 請截圖
at 2021-01-25 09:09, Michael. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600e87928ba81c9add327b23/v/8368503fc94e96be10ce9844cdbf796e94dfbc43/image.png
at 2021-01-25 09:11, Michael. said: this is my excel import file
at 2021-01-25 09:11, Michael. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600e87928ba81c9add327b23/v/a5d64237cb2767a546c7133a269d6128e8aac894/image.png
at 2021-01-25 09:11, Michael. said: and this is the blank template export from this service
at 2021-01-25 09:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/25a7950e42d15b38430cb68b4f57c9e6f07b9c8f/2021-01-25_17-12-19-BankIO_V5_(8).xls_-_LibreOffice_Calc.png
at 2021-01-25 09:12, Support Team said: 第二行 AB都要輸入
at 2021-01-25 09:14, Michael. said: It is still having the same problem
at 2021-01-25 09:14, Support Team said: A2 選 Bank/Cash AccountB2 輸入日期，一般入該月1號或者整張單最早的日期
at 2021-01-25 09:15, Michael. said: Now, it shows another error message
at 2021-01-25 09:15, Michael. said: it said, Row 6, BBN000003: No such Account 606021 Bank charges
at 2021-01-25 09:16, Michael. said: but from that section, there has bank charges account on the list i can select.
at 2021-01-25 09:17, Michael. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600e87928ba81c9add327b23/v/72a7415dca5c4413d369b866e18d3752df5c7b5c/image.png
at 2021-01-25 09:21, Michael. said: can you please explain why this comes out an error
at 2021-01-25 09:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5edf1d84e2c9df88987516802e2a155ce0560ce1/image.png
at 2021-01-25 09:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/58ba01390a41f48cb5f4ca0c1162f85c03ce713f/image.png
at 2021-01-25 09:22, Support Team said: 灰色的1 - 5 行是 Header，不會匯入請由第 6 行 開始輸入資料
at 2021-01-25 09:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4a624dd0557be7288feef1317d226f172efa8d87/image.png
at 2021-01-25 09:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bebea4be481abccfcc36c1d770785cfd1c286a54/image.png
at 2021-01-25 09:23, Support Team said: C Column 才是選科目，請跟空白模板格式輸入
at 2021-01-25 09:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0cdf0e359e43beb52cd656e5f2f911f19c8d96e5/2021-01-25_17-23-46-(Main_Page)_Accounting_-_Google_Chrome.png
at 2021-01-25 09:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e83e3c3d996829e3a2efa008a76a34c7dc3ca12c/2021-01-25_17-24-32-Chart_of_Accounts_-_Google_Chrome.png
at 2021-01-25 09:25, Support Team said: 在科目表搜尋科目編號，看看有沒有這個科目如果空白模板是在其他公司匯出的，科目未必全部一樣
at 2021-01-25 09:30, Michael. said: what is "Date of BKC must be the same" ?
at 2021-01-25 09:32, Michael. said: does that mean i cant not make voucher no. same as long as i know some of them are bank charges?
at 2021-01-25 09:34, Michael. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600e87928ba81c9add327b23/v/c19b66b5b17c58b88e70f6e6557d914930310d57/image.png
at 2021-01-25 09:35, Michael. said: after i fixed all required format, and it comes to this message
at 2021-01-25 09:36, Support Team said: 相同傳票編號的日期都要相同
at 2021-01-25 09:37, Support Team said: 看看傳票編號最長的有多少Character
at 2021-01-25 09:39, Michael. said: Got it

2021-01-26-Chat transcript on coweasy.com started on Tuesday,-0066.json

at 2021-01-26 08:28, Lisa Yam. said: 你好！有嘢想請教下你:sweat_smile:如果有個project， a, b party 賺蝕一人一半，但a party需先代b party支付b party揹的團隊人工，而團隊人工亦需於project 中反晒出嚟，咁入數該點入？先把人工入落a party的薪酬科目，然後再轉入b party的往來帳？
at 2021-01-26 08:31, Support Team said: 現在入數的公司是 A？
at 2021-01-26 08:32, Lisa Yam. said: 是
at 2021-01-26 08:32, Lisa Yam. said: 另外，我更改咗庫存基礎單位的對應單位，但發生咗啲問題
at 2021-01-26 08:35, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600fd25f8ba81c9add85b44e/v/af17489303bc3f91a30cc54b7796ee38955800ac/image.png
at 2021-01-26 08:36, Support Team said: 具體是怎樣一半，project 相關的所有收入，成本，支出都一半？
at 2021-01-26 08:36, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600fd25f8ba81c9add85b44e/v/28e4f43e9caea6b50755519f1bf1b46267caaa60/image.png
at 2021-01-26 08:37, Lisa Yam. said: 一半是營運成半、收入各負責一半，支出全屬A cost
at 2021-01-26 08:38, Lisa Yam. said: man power -- party B
at 2021-01-26 08:41, Support Team said: 即是B 的薪金不是A負責，現在只是代B支付？
at 2021-01-26 08:43, Lisa Yam. said: correct
at 2021-01-26 08:57, Support Team said: 這樣不需要入支出，可以直接 Debit B的往來，Credit Bank
at 2021-01-26 08:58, Lisa Yam. said: :ok_hand_tone2::slight_smile:
at 2021-01-26 09:00, Lisa Yam. said: 不過咁樣係咪在工程分析時就睇唔到B的薪金支出？
at 2021-01-26 09:05, Support Team said: >>即是B 的薪金不是A負責，現在只是代B支付？這樣B的薪金不關A事，P&L不會有
at 2021-01-26 09:10, Lisa Yam. said: 如果雙方想在工程分析時見到A的薪金支出 (可以睇到整盤數的實際開支)，咁可以點做？轉折地先入薪金支出，再轉入B的往來?
at 2021-01-26 09:12, Support Team said: A B 是同一間公司？
at 2021-01-26 09:13, Lisa Yam. said: 不同
at 2021-01-26 09:14, Support Team said: 這樣2盤數不應該撈埋一齊
at 2021-01-26 09:14, Support Team said: A不應該入 B的薪金
at 2021-01-26 09:15, Lisa Yam. said: 明白，咁唯有之後再手動計算 :grinning:
at 2021-01-26 09:15, Lisa Yam. said: 唔該晒
at 2021-01-26 09:15, Lisa Yam. said: 另外有關庫存...
at 2021-01-26 09:17, Support Team said: 1 兩 = basic unit1 斤 = 16兩單位是這樣set？
at 2021-01-26 09:19, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600fd25f8ba81c9add85b44e/v/d5e41cb825c8760ebaaa458e5a1d7be0c899d2a5/image.png
at 2021-01-26 09:19, Lisa Yam. said: 我想用斤計
at 2021-01-26 09:21, Lisa Yam. said: 想取消返對應單位。但當我將 "單位比率" 改為1、對應單位改為個時，原本12.45斤的東西，變咗199
at 2021-01-26 09:21, Lisa Yam. said: 我入採購單睇，佢依然係12.45斤
at 2021-01-26 09:22, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/600fd25f8ba81c9add85b44e/v/9cd7674d20ae145932abe773cdcb222ec24330a6/image.png
at 2021-01-26 09:22, Lisa Yam. said: 盤點就變成咁
at 2021-01-26 09:23, Lisa Yam. said: 價格、總值依然正確，但數量就不對了
at 2021-01-26 09:23, Support Team said: 改單位設定，不會影響已輸入系統的數原本已經輸入的還是 1斤=16兩
at 2021-01-26 09:25, Lisa Yam. said: 點樣可以令到佢正確地顯示？老板唔會知背後的原因嘛:disappointed_relieved:
at 2021-01-26 09:27, Support Team said: 這些產品只斷斤，不會斷兩計？
at 2021-01-26 09:29, Lisa Yam. said: 有時會斷斤、有時會斷 gram 計
at 2021-01-26 09:30, Support Team said: 這些產品的單多不多，有沒有入收款/付款？
at 2021-01-26 09:31, Support Team said: 銷售/採購未入收款/付款，可以改單位
at 2021-01-26 09:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6570ad360505b372cc156f4f06c7799b23f69445/2021-01-26_17-25-55-Multi-Unit_-_Google_Chrome.png
at 2021-01-26 09:31, Lisa Yam. said: 入咗
at 2021-01-26 09:31, Support Team said: 這樣改不到，除非先刪除收款/付款
at 2021-01-26 09:32, Lisa Yam. said: 好的，了解。謝謝
at 2021-01-26 09:33, Support Team said: 這樣要將斤改回 1斤=16兩
at 2021-01-26 09:33, Support Team said: 盤點報表的斤才會顯示12.45
at 2021-01-26 09:35, Lisa Yam. said: 講返Party A 薪金，如果我在銷售成本科目下開一個薪金，會否奇怪不合理？(銷售成本歸 A 的)
at 2021-01-26 09:36, Lisa Yam. said: 歸A 的支出
at 2021-01-26 09:38, Support Team said: 這不是科目性質問題，實際上B薪金不是應該出現在A的P&L裡面
at 2021-01-26 09:39, Support Team said: 可以加一個科目，性質選Current Asset/Liability
at 2021-01-26 09:40, Support Team said: 可以入 B 公司薪金代付之類的名稱
at 2021-01-26 09:41, Lisa Yam. said: 唔好意思，我唔係會計人，所以諗得唔合理:sweat_smile:
at 2021-01-26 09:41, Support Team said: 這樣可以在 Balance Sheet 分得到邊D是 B 的薪金，但都不會在 P&L出現
at 2021-01-26 09:42, Lisa Yam. said: 謝謝耐心指導:joy:

2021-01-27-Chat transcript on coweasy.com started on Wednesda-0067.json

at 2021-01-27 03:32, Chibicat Pet Nutrition Limited. said: 請問如果已付款比供應商，但佢下個月先送貨，咁我應該點入帳？
at 2021-01-27 03:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/be065fbfea9c242f25835bc0a86f56ffe14164b9/2021-01-27_11-35-17-採購單（收貨）_-_Google_Chrome.png
at 2021-01-27 03:38, Support Team said: 如果是輸入舊單已經收了貨，可以入採購單，在庫存那行改入貨日期
at 2021-01-27 03:39, Support Team said: 如未有確實的日期，或可能會改期，需要入預付按金，收到貨才入採購，採購的金額用預付按金扣
at 2021-01-27 03:39, Support Team said: 請參考FAQ - 預付按金
at 2021-01-27 03:52, Chibicat Pet Nutrition Limited. said: 點睇返個預付狀態？
at 2021-01-27 03:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/750737fbf4c5bf52c2bf1d657423cc20630310d4/2021-01-27_11-53-01-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-01-27 03:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/643e8c02ea6c4cafdbe18ad870cac83c753cae68/2021-01-27_11-53-32-預付狀態_-_Google_Chrome.png
at 2021-01-27 03:59, Chibicat Pet Nutrition Limited. said: 但我入左預付按金佢又會話張採購單唔比改
at 2021-01-27 04:01, Support Team said: 這張是之前的單，已收貨？
at 2021-01-27 04:09, Chibicat Pet Nutrition Limited. said: 未收貨..
at 2021-01-27 04:10, Chibicat Pet Nutrition Limited. said: 係我入錯左？
at 2021-01-27 04:12, Support Team said: 跟 FAQ 例子輸入只有2張單1 付款時1張2 收貨時1張
at 2021-01-27 04:13, Support Team said: 現在未收貨應該只有付款那張，未有採購單
at 2021-01-27 04:15, Chibicat Pet Nutrition Limited. said: 啫係先入付款後入採購單？
at 2021-01-27 04:16, Support Team said: 是的
at 2021-01-27 04:17, Support Team said: 付款只輸入付款銀行和預付按金這2行，不需要採購
at 2021-01-27 04:23, Chibicat Pet Nutrition Limited. said: 明白，咁對帳係除左睇紀錄可以係邊度睇？
at 2021-01-27 04:26, Support Team said: AR/AP 查看往來報表Deposit/Prepaid 查看按金/預付狀況
at 2021-01-27 04:37, Chibicat Pet Nutrition Limited. said: 咁幣別唔同可以點處理? 我用TWD入採購單，咁預付按金都係要TWD?
at 2021-01-27 04:39, Support Team said: 銀行是扣邊個貨幣？
at 2021-01-27 04:39, Chibicat Pet Nutrition Limited. said: 港幣
at 2021-01-27 04:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/24515703e25de865a6b238190b1e8d5854e8bc1f/2021-01-27_12-41-56-付款（供應商）_-_Google_Chrome.png
at 2021-01-27 04:43, Support Team said: 預付按金跟採購選 TWD銀行跟實際的選 HKD如有Difference 加一行匯率損耗
at 2021-01-27 04:43, Chibicat Pet Nutrition Limited. said: 好的～
at 2021-01-27 04:49, Chibicat Pet Nutrition Limited. said: 系統顯示..請先在付款戶口內輸入！
at 2021-01-27 04:50, Support Team said: 輸入頁面請截圖
at 2021-01-27 04:53, Chibicat Pet Nutrition Limited. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6010de828ba81c9add07ce83/v/a2ea317dedb83c98cc286c8516af7d2e1a532d68/螢幕快照_2021-01-27_下午12.53.29.png
at 2021-01-27 04:54, Support Team said: 這樣儲存應該沒有問題，再試試可不可以
at 2021-01-27 04:55, Support Team said: 有沒有選供應商？
at 2021-01-27 04:55, Chibicat Pet Nutrition Limited. said: 都係同一個提示，有呀
at 2021-01-27 04:56, Chibicat Pet Nutrition Limited. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6010de828ba81c9add07ce83/v/4db315b64f05723d097fc3b7f7bad0eec05137bc/螢幕快照_2021-01-27_下午12.56.27.png
at 2021-01-27 04:59, Support Team said: 試試3行都按一下再儲存
at 2021-01-27 05:01, Chibicat Pet Nutrition Limited. said: 都係唔得
at 2021-01-27 05:02, Chibicat Pet Nutrition Limited. said: 變返晒做HKDy就得
at 2021-01-27 05:09, Chibicat Pet Nutrition Limited. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6010de828ba81c9add07ce83/v/201bdb167c66756195f5e8ce8a4f1a07e3e3c678/螢幕快照_2021-01-27_下午1.09.16.png
at 2021-01-27 05:09, Chibicat Pet Nutrition Limited. said: 要咁先得

2021-01-27-Chat transcript on coweasy.com started on Wednesda-0068.json

at 2021-01-27 04:43, Kathine Cheng. said: 請問那裏可調整行距？
at 2021-01-27 04:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b9747b35a1b7cbdedd9a0e6af900510c80e6abc2/2021-01-27_12-47-30-報價單_-_Google_Chrome.png
at 2021-01-27 04:47, Support Team said: 這2個位都可以
at 2021-01-27 04:50, Kathine Cheng. said: 在那可插入footer ""Page no"
at 2021-01-27 04:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ec4b831ce58678a86800b93d4256c44a5274c0e0/2021-01-27_12-51-17-報價單_-_Google_Chrome.png
at 2021-01-27 04:51, Support Team said: Dictionary -> System Variables
at 2021-01-27 05:06, Kathine Cheng. said: 如何貼到頁的底部？
at 2021-01-27 05:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f89c3ce8b4c319cbfb68bf251d21c53aa5eac57f/2021-01-27_13-07-33-報價單_-_Google_Chrome.png
at 2021-01-27 05:07, Support Team said: Print at bottom
at 2021-01-27 05:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/01b0897005609b883a5c1306fb797655fdb1f218/2021-01-27_13-08-09-報價單_-_Google_Chrome.png
at 2021-01-27 05:08, Support Team said: 如是每頁都會顯示的內容，可以用 PageFooterBand
at 2021-01-27 05:15, Kathine Cheng. said: 還是冇出現
at 2021-01-27 05:16, Support Team said: Designer 編輯和預覽都截圖看看
at 2021-01-27 05:19, Kathine Cheng. said: 不太明白
at 2021-01-27 05:20, Support Team said: 是什麼沒有出現？
at 2021-01-27 05:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b6202faca780f692f0d777ee5ad0069d196c65e/2021-01-27_13-20-31-報價單_-_Google_Chrome.png
at 2021-01-27 05:20, Support Team said: 這2頁都截圖給我們看看
at 2021-01-27 05:22, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6010ec628ba81c9addda45f3/v/7ac8b8292dad129cd38ae205e835d70b3a964f4e/image.png
at 2021-01-27 05:22, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6010ec628ba81c9addda45f3/v/739ee0583cf4d08ae846304be8ef8e92cd3458d6/image.png
at 2021-01-27 05:23, Support Team said: 是什麼沒有出現？
at 2021-01-27 05:23, Kathine Cheng. said: Page no
at 2021-01-27 05:23, Support Team said: 放在哪裡？
at 2021-01-27 05:24, Kathine Cheng. said: 想放和你的一樣位置
at 2021-01-27 05:24, Kathine Cheng. said: 最底部
at 2021-01-27 05:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/deaab2bca762f33fed9e91f666b028ada73fdb5d/image.png
at 2021-01-27 05:25, Support Team said: 最低有什麼？
at 2021-01-27 05:26, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6010ec628ba81c9addda45f3/v/f40bd8f78586a782e3587ad7ad16ed8bfff0ffca/image.png
at 2021-01-27 05:27, Support Team said: 要擺出來才有
at 2021-01-27 05:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4fdbb1d24b6fc0466ee7ab71d4830b8957ecdd7b/2021-01-27_13-27-13.gif
at 2021-01-27 05:29, Kathine Cheng. said: 明白，現在可以了,謝謝

2021-01-27-Chat transcript on coweasy.com started on Wednesda-0069.json

at 2021-01-27 06:43, Chibicat Pet Nutrition Limited. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6011062f8ba81c9add6b8aa0/v/cdce95fdf39dcf4e5f5bb046b4a71dce14414a2f/螢幕快照_2021-01-27_下午2.43.12.png
at 2021-01-27 06:43, Chibicat Pet Nutrition Limited. said: 如果收客訂係咪可姒咁入
at 2021-01-27 07:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1f50f27656481623fd38528c96fc4167e1c95852/2021-01-27_15-26-36-報價單_-_Google_Chrome.png
at 2021-01-27 07:29, Support Team said: 報價單，普通輸入
at 2021-01-27 07:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/37e8a22f7204b61395c67f8e8b919bbbb679370b/2021-01-27_15-28-04-收款（客戶）_-_Google_Chrome.png
at 2021-01-27 07:30, Support Team said: 收訂金，和供應商預付按金一樣1 收款銀行/現金2 客戶按金入負數
at 2021-01-27 07:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7f5bc37c17f8a40f8b53e672fffde64556fbf373/2021-01-27_15-28-15-報價單_-_Google_Chrome.png
at 2021-01-27 07:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2126d99e65ba0b281cfa82a0d586a0d2dbb0e4c9/2021-01-27_15-28-55-銷售（出貨）_-_Google_Chrome.png
at 2021-01-27 07:31, Support Team said: 出貨，找到之前輸入的報價單 - 轉至銷售
at 2021-01-27 07:31, Support Team said: 在發票加一行客戶按金，輸入之前收取的訂金，也是負數
at 2021-01-27 07:32, Support Team said: 這樣發票總額為扣除訂金後的餘額
at 2021-01-27 07:32, Support Team said: 之後客戶找尾數再輸入收款

2021-01-27-Chat transcript on coweasy.com started on Wednesda-0070.json

at 2021-01-27 09:04, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60110e9a8ba81c9addfc3935/v/9756a6ee71916f925da953a899a066c977e5f5d4/image.png
at 2021-01-27 09:05, Kathine Cheng. said: 請問送貨單編號在那裏？
at 2021-01-27 09:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f402a38f17d4efbc3537bd7a584e9daab379dfa9/2021-01-27_17-07-10-Invoice_(Customers)_-_Google_Chrome.png
at 2021-01-27 09:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a063d066b92481d99d9ac11014800b811044cab2/2021-01-27_17-08-16-Invoice_-_Google_Chrome.png
at 2021-01-27 09:08, Kathine Cheng. said: 如如帶出來？
at 2021-01-27 09:08, Support Team said: 也可改為Invoice No
at 2021-01-27 09:09, Support Team said: Delivery No 在發票有輸入就會顯示
at 2021-01-27 09:09, Kathine Cheng. said: 我不是要 Invoice No
at 2021-01-27 09:10, Support Team said: Delivery No 在發票有輸入就會顯示
at 2021-01-27 09:14, Kathine Cheng. said: 是先有發票後，再入送貨單，再返回發票補回號碼嗎？
at 2021-01-27 09:15, Support Team said: 只有輸入發票送貨單只是發票的其中一個格式
at 2021-01-27 09:15, Support Team said: 在發票Delivery No，送貨單就會顯示
at 2021-01-27 09:16, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60110e9a8ba81c9addfc3935/v/c8c84c71672cd466638277476d78aa295344c0cd/image.png
at 2021-01-27 09:17, Support Team said: 發票已入收款不能再修改
at 2021-01-27 09:20, Kathine Cheng. said: 若未收款又如何做？
at 2021-01-27 09:21, Support Team said: 直接輸入就可以儲存
at 2021-01-27 09:21, Kathine Cheng. said: 我試試
at 2021-01-27 09:22, Kathine Cheng. said: 是自定嗎？
at 2021-01-27 09:24, Support Team said: 發票有輸入就會顯示，自訂樣式不需要改
at 2021-01-27 09:37, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60110e9a8ba81c9addfc3935/v/fb703b0580444272364c937276c5fda5462084d0/image.png
at 2021-01-27 09:38, Kathine Cheng. said: 我想加一條橫線在簽名上，如何做？
at 2021-01-27 09:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7bcac1676ec72af9253ff8525e0825d18cd54acb/2021-01-27_17-39-44-發票_-_Google_Chrome.png

2021-01-28-Chat transcript on coweasy.com started on Thursday-0072.json

at 2021-01-28 03:19, Lisa Yam. said: 你好！我想問下...我曾經在會計輸入用過一組 "CSH" 開頭的編號，咁係咪唔可以再在會計輸入用其他 prefix 的編號?
at 2021-01-28 03:19, Support Team said: 可以直接改的
at 2021-01-28 03:20, Lisa Yam. said: 日人一佢一直彈返之前的 CSH 出嚟, 改完又彈返 CSH
at 2021-01-28 03:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4247b3a60f1dffa0cbccbbe386ff69e95ad09808/2021-01-28_11-36-47.gif
at 2021-01-28 03:41, Support Team said: 我們試了，可以修改，修改儲存後，下張新單會用最後用過的開頭
at 2021-01-28 03:53, Lisa Yam. said: OK. THX

2021-01-29-Chat transcript on coweasy.com started on Friday, -0075.json

at 2021-01-29 07:53, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6013beab8ba81c9add3bd290/v/a68147c23128bbbb3f4f92f743d8027268f89807/image.png
at 2021-01-29 07:53, Kathine Cheng. said: 那裏才可列印？
at 2021-01-29 07:54, Support Team said: 是指列印報價單/發票這些單據？
at 2021-01-29 07:54, Kathine Cheng. said: 是
at 2021-01-29 07:55, Support Team said: 自訂發票/自訂XXX
at 2021-01-29 07:58, Kathine Cheng. said: 如何更改密碼
at 2021-01-29 08:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4a8ed5df95052ac3f10b85259ac35ae2ff693f1d/-36-22-用戶管理.png
at 2021-01-29 08:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3cbfa6580dae2f58d919e6284da7a897dc527711/-22-17-User_Management.png

2021-02-01-Chat transcript on coweasy.com started on Monday, -0076.json

at 2021-02-01 02:36, 鄧生. said: 早安，請問銷售的廢單如何操作？
at 2021-02-01 02:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ded7c29d4504bf0d9fb86fd2bfe218fc18ac6d87/2021-02-01_10-37-55-銷售（出貨）_-_Google_Chrome.png
at 2021-02-01 02:42, 鄧生. said: 但是在製作Invoice時，銷售金額不能為零，對嗎？
at 2021-02-01 02:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/30fa71b19029a54e87a88d275a39627b5a034bdd/2021-02-01_10-43-22-銷售（出貨）_-_Google_Chrome.png
at 2021-02-01 02:44, 鄧生. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6017669e8ba81c9add1580b2/v/da683be8ce3a7b3d399e80bd8408c16cd54dd36f/image.png
at 2021-02-01 02:45, 鄧生. said: 可是我在輸入時發現體統提示必須有一條記錄是甚麽意思？
at 2021-02-01 02:45, Support Team said: 你什麼都沒有輸入當然不可以儲存
at 2021-02-01 02:45, 鄧生. said: 系統
at 2021-02-01 02:45, Support Team said: 金額可以0，至少要入備註
at 2021-02-01 02:46, 鄧生. said: 好的，我發現只要在備註欄註明廢單，金額為零，就OK了，謝謝

2021-02-01-Chat transcript on coweasy.com started on Monday, -0077.json

at 2021-02-01 09:17, 鄧生. said: 不好意思，我剛才用董事代收輸入一個Purchase,單號PUR2012001,但是我到處都找不到這張單的記錄。應該怎麼找呢？
at 2021-02-01 09:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/37d1a69723ae7d97c95cadf1b65082d229bc302d/2021-02-01_17-18-37-(主頁)_會計_-_Google_Chrome.png
at 2021-02-01 09:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/48e02f7ed8ce96e856dc25d54f529a217bbf6cdc/2021-02-01_17-18-48-記錄匯總_-_Google_Chrome.png
at 2021-02-01 09:19, 鄧生. said: 已在分類賬找到，謝謝

2021-02-02-Chat transcript on coweasy.com started on Tuesday,-0078.json

at 2021-02-02 02:44, 鄧生. said: 早安！不好意思，我有一張Expenses的單怎麼都找不到，EXP21-01-22-001,金額$100.我在分類賬和支出報表裡都找不到
at 2021-02-02 02:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5a54830c9b4757401baef02ddc34112745679284/圖片.png
at 2021-02-02 02:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7892c51cca5f16627d8afaafb9d3e3095105fd89/圖片.png
at 2021-02-02 02:46, 鄧生. said: 在傳票日記薄也找不到，只有EXP21-01-22-002
at 2021-02-02 02:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0c4e7a797bde6056b105b1a044f6936c6d0801f/圖片.png
at 2021-02-02 02:47, Support Team said: 所有紀錄匯總
at 2021-02-02 02:49, 鄧生. said: 終於找到了，感謝
at 2021-02-02 02:51, 鄧生. said: 不知為何原本1月11日的單變成1月22日的單，看來輸入時要更仔細核對才行
at 2021-02-02 03:40, 鄧生. said: 請問公司Purchases後，有老闆及員工已成本價購買自用，那麼我應該如何設立相應的chart of account,以扣除Purchases的需用呢？老闆的屬於Drawings, 員工的屬於什麼呢？
at 2021-02-02 03:56, Support Team said: 直接入發票/科目選收入就可以
at 2021-02-02 03:57, 鄧生. said: 你的意思是員工已成本價購入公Purchase,我們將其視為其他收入。但是可以減Purchases嗎？
at 2021-02-02 03:58, Support Team said: 和一般銷售/收入沒有分別
at 2021-02-02 03:59, 鄧生. said: 那麼老闆如果自用，我應該如何減Purchases呢？
at 2021-02-02 03:59, 鄧生. said: 即老闆拿貨自用，沒有付款，我應當從Purchases中減去這筆費用
at 2021-02-02 04:02, 鄧生. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6018b1788ba81c9addb8088f/v/05a9fa2d8d061df1499d07dfe23a716b55c20cbf/image.png
at 2021-02-02 04:19, 鄧生. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6018b1788ba81c9addb8088f/v/b733221f11f95dcbdd4c21792f56c37e1e680417/image.png
at 2021-02-02 04:19, 鄧生. said: 請問部分付款如何操作？
at 2021-02-02 04:25, Support Team said: Debit Director AccountCredit Stock Adjustment （科目性質 COGS）
at 2021-02-02 04:27, 鄧生. said: 由於我們沒有輸入Inventory的record，請問這樣的情況下如何操作stock adjustment?
at 2021-02-02 04:28, Support Team said: 直接入會計輸入科目選Stock Adjustment
at 2021-02-02 04:28, Support Team said: 科目性質是 COGS
at 2021-02-02 04:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b41f234c594d3d0a762a9136454d751118cd940/2021-02-02_12-26-10-付款（供應商）_-_Google_Chrome.png
at 2021-02-02 04:29, Support Team said: 部分付款
at 2021-02-02 04:31, 鄧生. said: Cr. stock adjustment Purchases(-), Dr. Director(Equity -),對嗎？
at 2021-02-02 04:32, Support Team said: 是的
at 2021-02-02 04:32, 鄧生. said: 非常感謝

2021-02-02-Chat transcript on coweasy.com started on Tuesday,-0079.json

at 2021-02-02 09:08, Josely Ng. said: 產品數量
at 2021-02-02 09:10, Support Team said: 請問是什麼問題？
at 2021-02-02 09:11, Josely Ng. said: 怎樣加減倉庫內產品數量
at 2021-02-02 09:11, Support Team said: 採購/銷售會增肌/減少數量

2021-02-03-Chat transcript on coweasy.com started on Wednesda-0080.json

at 2021-02-03 03:25, office@dgh.com.hk. said: hi 請問api key 係邊睇到
at 2021-02-03 03:26, office@dgh.com.hk. said: account management 果頁睇唔到 已加左api module thx
at 2021-02-03 03:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2e0ac4db343079389a67c08d3d4a937ee5ed3d53/2021-02-03_11-27-16-公司設定_-_Google_Chrome.png
at 2021-02-03 03:42, office@dgh.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/601a17618ba81c9add8fe2fb/v/f1f91690fb274be2019ba05b4a106c17b2d89d65/image.png
at 2021-02-03 03:42, office@dgh.com.hk. said: menu 邊個位 thx
at 2021-02-03 03:46, Support Team said: 公司設定要admin login 才看到

2021-02-03-Chat transcript on coweasy.com started on Wednesda-0081.json

at 2021-02-03 03:51, S.W. HUI. said: 想問下
at 2021-02-03 03:51, S.W. HUI. said: 如果coweasy 到期後
at 2021-02-03 03:51, S.W. HUI. said: 我仲可唔可以上黎check野?
at 2021-02-03 03:51, S.W. HUI. said: or download my data
at 2021-02-03 03:58, Support Team said: 到期後不可以操作
at 2021-02-03 03:58, Support Team said: 需要在到期前才可以操作到期後需要訂購後才可以
at 2021-02-03 04:00, S.W. HUI. said: data 會放係到幾耐
at 2021-02-03 04:01, Support Team said: 標準的保留時段分別為試用期後保留一個月訂購使用期過後保留三個月

2021-02-04-Chat transcript on coweasy.com started on Thursday-0083.json

at 2021-02-04 04:16, Lisa Yam. said: 你好！
at 2021-02-04 04:16, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/601b71a38ba81c9adda60d61/v/b85db8d890e61725e556d237d3d3fa7e4caae1f5/image.png
at 2021-02-04 04:18, Lisa Yam. said: 我想問下，我由倉庫調出食材至店舖， (即係由庫存調整 -- > 庫存食材)，佢一減一加，變成反映唔到我的成本，其實我應該點入才對？
at 2021-02-04 04:25, Support Team said: 是只調倉，還是消耗了？
at 2021-02-04 04:26, Support Team said: 庫存數有沒有減少？
at 2021-02-04 04:30, Lisa Yam. said: 消耗了
at 2021-02-04 04:30, Lisa Yam. said: 庫存數減少了
at 2021-02-04 05:03, Support Team said: 調倉: 在採購單輸入, 數量一正一負
at 2021-02-04 05:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64247a97a32b44c82fc7e59cb00e02d708f24ace/2021-02-04_13-01-03-採購單（收貨）_-_Google_Chrome.png
at 2021-02-04 05:04, Support Team said: 例子: 由倉庫轉去Shop A 300 件
at 2021-02-04 05:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f28bf5a1e9dbb5a71f669a579d4a38fc60ee840/2021-02-04_13-01-33-庫存調整轉出_-_Google_Chrome.png
at 2021-02-04 05:05, Support Team said: 消耗: 庫存調整轉出, 例子: 消耗了 200件

2021-02-04-Chat transcript on coweasy.com started on Thursday-0084.json

at 2021-02-04 03:29, 鄧生. said: 請問廢單記錄是在哪裡可以找到？我們是否能自訂【廢單客戶】，這樣在銷售報表中就可以看到所有的銷售INVOICE No.
at 2021-02-04 03:31, 鄧生. said: 因為廢單Number不會出現在銷售報表中
at 2021-02-04 03:31, 鄧生. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/601b54fd8ba81c9add0d49cb/v/6e12dd07641fd63d427cca9e8cd6fb4b7c75389a/image.png
at 2021-02-04 03:32, 鄧生. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/601b54fd8ba81c9add0d49cb/v/7137992e61cde5f747314efbab4912856848337a/image.png
at 2021-02-04 03:32, 鄧生. said: 例如INV20-1161只會出現在廢單記錄中，而銷售報表中不會出現。
at 2021-02-04 03:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a5dcb471c67e6c3f2bfb4b2fa92f09b74219a7b7/2021-02-04_11-31-35-銷售（出貨）_-_Google_Chrome.png
at 2021-02-04 03:33, 鄧生. said: 請問一般公司對廢單是如何操作的呢？是否如軟件所設置的只會出現在廢單記錄中，而不會出現在銷售記錄中呢？
at 2021-02-04 03:34, Support Team said: 廢單只會在廢單記錄顯示
at 2021-02-04 03:34, Support Team said: 廢單不會影響到會計或者庫存, 在所有的報表都不會顯示廢單
at 2021-02-04 03:38, 鄧生. said: 明白，感謝
at 2021-02-04 03:42, 鄧生. said: 請問如果要修改廢單金額，應該如何操作？
at 2021-02-04 03:43, Support Team said: 廢單的功能主要是用作保留單號，不可再修改
at 2021-02-04 03:44, 鄧生. said: 已經OK，我取消廢單，然後改金額，最後再變成廢單

2021-02-04-Chat transcript on coweasy.com started on Thursday-0086.json

at 2021-02-04 06:55, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/601b99ea8ba81c9add053b8d/v/b5854ccaeda08d725f553ca002ace7ae4eca96b4/image.png
at 2021-02-04 06:55, Lisa Yam. said: 你好！我想問下會計科目的第二及第三層，我是可以這樣設定？
at 2021-02-04 06:56, Support Team said: 2 / 3 可以不入1 / 4 一定要入
at 2021-02-04 06:57, Lisa Yam. said: 即係我可以用我自己的terms: Venue, Performers' fee & etc.?
at 2021-02-04 06:58, Support Team said: 可以自行輸入的
at 2021-02-04 06:59, Lisa Yam. said: 是否所有成本必須設定在51001 - 51998間？
at 2021-02-04 07:04, Lisa Yam. said: 對嗎？
at 2021-02-04 07:23, Support Team said: 沒有硬性規定，但香港通常會是這樣設定

2021-02-05-Chat transcript on coweasy.com started on Friday, -0087.json

at 2021-02-05 02:39, 鄧生. said: 早晨，請問關於overdue payment的問題
at 2021-02-05 02:41, 鄧生. said: 28/9收到寬頻單$576,未繳費。然後27/10收到overdue$576及$458,共計$1034.
at 2021-02-05 02:42, 鄧生. said: 但是我電腦若輸入9月寬頻費$576,10月寬頻費$1034的話將無法平數。請問應該如何輸入？
at 2021-02-05 02:42, Support Team said: 10月入458
at 2021-02-05 02:44, 鄧生. said: 是的，這樣才能知道每月開支，感謝

2021-02-05-Chat transcript on coweasy.com started on Friday, -0090.json

at 2021-02-05 09:43, 鄧生. said: 請問是否能夠更改Sales的Invoice Number?
at 2021-02-05 09:44, Support Team said: 發票編號儲存後不能修改
at 2021-02-05 09:45, 鄧生. said: 如果需要修改是否刪除相關單據，然後重新輸入？
at 2021-02-05 09:45, Support Team said: 是的
at 2021-02-05 09:45, Support Team said: 或者可以先複製，再刪除舊的
at 2021-02-05 09:46, 鄧生. said: 請問如何複製？
at 2021-02-05 09:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d78f86c5fd6a79e6c43fda26780e9d78dc76191c/image.png
at 2021-02-05 09:49, 鄧生. said: 太好了，避免重複輸入，只要複製後刪除舊單即可，感謝

2021-02-08-Chat transcript on coweasy.com started on Monday, -0091.json

at 2021-02-08 07:35, Cheung Cheung. said: what Project management can do
at 2021-02-08 07:35, Cheung Cheung. said: aand what CRM can do
at 2021-02-08 07:38, Support Team said: CRM to manage your customer informationProject to create P&L report by projects
at 2021-02-08 07:38, Cheung Cheung. said: what about handling of clients' enquires or complaint
at 2021-02-08 07:39, Support Team said: 這主要是和會計相關的功能, 並不包含 CS 功能

2021-02-08-Chat transcript on coweasy.com started on Monday, -0092.json

at 2021-02-08 08:27, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6020f5c58ba81c9add7b8a6f/v/f560c2fbbd4b37e8a80ece1d2835d16f3aa18090/image.png
at 2021-02-08 08:28, Kathine Cheng. said: 如何取消行線之間的空位？
at 2021-02-08 08:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e41c0b381b50ba640b29f2e0e8b6108b0fc9f788/image.png
at 2021-02-08 08:37, Kathine Cheng. said: 如何？
at 2021-02-08 08:38, Support Team said: 這是庫存每行的行高
at 2021-02-08 08:40, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6020f5c58ba81c9add7b8a6f/v/d9d8cbad48c8d32d3dc47e6693f28926a13d2541/image.png
at 2021-02-08 08:41, Kathine Cheng. said: 如何取消行與行之間的空間？
at 2021-02-08 08:42, Support Team said: 行高set做和裡面欄位一樣高
at 2021-02-08 08:43, Kathine Cheng. said: 已OK , 謝謝
at 2021-02-08 09:23, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6020f5c58ba81c9add7b8a6f/v/f4f536803407e82871f3e9644480fb257eef4717/image.png
at 2021-02-08 09:26, Kathine Cheng. said: 為何我在新增項目，用找尋. 確認後出來的版面是這樣？
at 2021-02-08 09:26, Kathine Cheng. said: 1) 日期出來要再選擇.
at 2021-02-08 09:28, Kathine Cheng. said: 2)在項目欄會出現第 4 行,
at 2021-02-08 09:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2054175b7f97c1c11fce352854e9b78f2b8077da/image.png
at 2021-02-08 09:29, Kathine Cheng. said: 第 3 行是我確認的,但我尚未完成規格和數量
at 2021-02-08 09:30, Support Team said: 是指在這裡搜尋？
at 2021-02-08 09:30, Kathine Cheng. said: 是的
at 2021-02-08 09:32, Kathine Cheng. said: 但若我用右方的箭咀，便不會這樣。
at 2021-02-08 09:39, Kathine Cheng. said: 另:庫存B-004-GJ120和B006-P15在單價欄不會自動跳出批發價，現跳出零售價, 其他庫存則可以.請代查.

2021-02-09-Chat transcript on coweasy.com started on Tuesday,-0094.json

at 2021-02-09 08:12, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6022289b8ba81c9addd36d59/v/a69e750bc3c61859309d4f3ec6cb8de947b4e91c/image.png
at 2021-02-09 08:13, Kathine Cheng. said: 昨天這個問題尚未解決
at 2021-02-09 08:15, Kathine Cheng. said: 1) 用搜尋時，確認後會多出 1行"2"並且單價不會跳到批發價.
at 2021-02-09 08:21, Support Team said: 1 庫存搜尋，選擇後會自動加一行新行，如不需要繼續輸入庫存，可以不用理會這行
at 2021-02-09 08:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/55db2f6fe9932a95ab247ce211ea77b88d83572d/2021-02-09_16-20-37-銷售（出貨）_-_Google_Chrome.png
at 2021-02-09 08:21, Support Team said: 2 看看dropdown是顯示什麼
at 2021-02-09 08:24, Kathine Cheng. said: 可同時看到批發和零售價及曾經出現過的價格
at 2021-02-09 08:25, Support Team said: 預設應該是最後使用過的價錢
at 2021-02-09 08:26, Kathine Cheng. said: 是的。
at 2021-02-09 08:27, Kathine Cheng. said: 我試試
at 2021-02-09 08:52, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6022289b8ba81c9addd36d59/v/4b6e941f8226a6b806abfc3637cf1fc44f5bd769/image.png
at 2021-02-09 08:54, Kathine Cheng. said: 為何會山現2個客戶名稱都是英文？
at 2021-02-09 08:55, Support Team said: designer 是什麼內容
at 2021-02-09 08:55, Kathine Cheng. said: 我選的是1中文,1英文
at 2021-02-09 08:59, Support Team said: 這個客戶有沒有入中文名稱？
at 2021-02-09 08:59, Support Team said: 其中一個名稱沒有輸入時會自動顯示另一個
at 2021-02-09 09:00, Kathine Cheng. said: 好的。
at 2021-02-09 09:10, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6022289b8ba81c9addd36d59/v/ed5feb4781b5c3ad9071a904876327636fe0104c/image.png
at 2021-02-09 09:11, Kathine Cheng. said: 為何我選了 Customer info Remark 卻不顯示

2021-02-10-Chat transcript on coweasy.com started on Wednesda-0095.json

at 2021-02-10 02:44, Admin. said: one of our computer, cannot load the data from CowEasy, please call us at 852 35904318 urgently
at 2021-02-10 02:45, Admin. said: we use Window XP to load CowEasy
at 2021-02-10 02:45, Support Team said: 其他電腦沒有問題？
at 2021-02-10 02:45, Admin. said: others ok
at 2021-02-10 02:46, Support Team said: 是使用什麼瀏覽器？
at 2021-02-10 02:46, Admin. said: google throm
at 2021-02-10 02:46, Admin. said: throme
at 2021-02-10 02:46, Support Team said: 有問題的頁面請截圖給我們檢查
at 2021-02-10 02:47, Admin. said: ok, I let the staff talk to you

2021-02-10-Chat transcript on coweasy.com started on Wednesda-0099.json

at 2021-02-10 07:17, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/602387398ba81c9add9b501d/v/5ac1219b2e711ae43b725073a0f8fd17a26e5475/image.png
at 2021-02-10 07:18, Kathine Cheng. said: 昨天的問題尚未解決
at 2021-02-10 07:19, Kathine Cheng. said: 在Header Band 1 已放入Customer Info Remark, 但不能顯示
at 2021-02-10 07:21, Support Team said: 這點已交給同事檢查
at 2021-02-10 07:47, Kathine Cheng. said: 是否可找回曾取消的發票記錄？
at 2021-02-10 07:48, Support Team said: 找不到的，單據刪除後不會保留任何資料
at 2021-02-10 07:50, Support Team said: 如需保留資料，可以使用廢單而廢單也會保留單據編號，不能再使用該單的編號

2021-02-16-Chat transcript on coweasy.com started on Tuesday,-0100.json

at 2021-02-16 03:05, Kitty Chung. said: No feedback to save file in creating CRM.
at 2021-02-16 03:10, Support Team said: 我們試了可以儲存
at 2021-02-16 03:10, Support Team said: 請截圖

2021-02-16-Chat transcript on coweasy.com started on Tuesday,-0101.json

at 2021-02-16 07:44, Lisa Yam. said: 你好！想問一問於"初始設定"是否可以設定該筆款項屬何工程？
at 2021-02-16 07:46, Support Team said: 初始餘額不能選Project
at 2021-02-16 07:48, Support Team said: 因為P&L每年都會reset，初始餘額set Project並沒有什麼用途
at 2021-02-16 07:49, Support Team said: 初始餘額如需Project，可在會計輸入，直接 Debit Credit
at 2021-02-16 07:51, Lisa Yam. said: 但科目編號好像沒有初始餘額可選？
at 2021-02-16 07:55, Support Team said: 其實初始餘額主要是提供輸入會計科目表內的項目
at 2021-02-16 07:56, Support Team said: 然後用戶在輸入單據的時候 ，才選擇那些會計科目放在工程內，是這樣的原意
at 2021-02-16 08:05, Lisa Yam. said: thank you!

2021-02-16-Chat transcript on coweasy.com started on Tuesday,-0104.json

at 2021-02-16 08:00, Kitty Chung. said: Yes.
at 2021-02-16 08:01, Kitty Chung. said: I cannot save information of CRM when i create new file.
at 2021-02-16 08:02, Support Team said: 我們試過 CRM沒有問題，可以儲存請截圖
at 2021-02-16 08:04, Kitty Chung. said: I try few times, it is successful now.

2021-02-17-Chat transcript on coweasy.com started on Wednesda-0107.json

at 2021-02-17 04:54, Phyllis Ng. said: 為什麼看不到register Zone ?
at 2021-02-17 04:55, Phyllis Ng. said: 我只看見companysetting，opening setup ,transaction zone
at 2021-02-17 05:02, Support Team said: 目前登記專區主要是第二步， 基礎數據excel

2021-02-17-Chat transcript on coweasy.com started on Wednesda-0108.json

at 2021-02-17 02:32, Chan Wai Shin. said: 是
at 2021-02-17 02:34, Chan Wai Shin. said: 關於自訂發票，每次輸入後，訂單項目都消失，該如何處理？
at 2021-02-17 02:35, Support Team said: 請截圖標明是哪裡輸入
at 2021-02-17 02:36, Chan Wai Shin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/602c685a8ba81c9addbcb5dd/v/5689fdff97c56dc0e78b45ba83eb328549ab0ea4/螢幕截圖_2021-02-17_上午3.36.25.png
at 2021-02-17 02:37, Chan Wai Shin. said: 我輸入產品細節後，資料儲存便消失。
at 2021-02-17 02:38, Chan Wai Shin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/602c685a8ba81c9addbcb5dd/v/43823b2421cb45be20a26b1528927d7bf544bb80/螢幕截圖_2021-02-17_上午3.38.28.png
at 2021-02-17 02:39, Chan Wai Shin. said: 已經嘗試多次，都係SAVE後變消失。
at 2021-02-17 02:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/51aeb393e869d641d7d56717fabcef051cb8ea32/2021-02-17_10-39-07.gif
at 2021-02-17 02:41, Support Team said: 我們試過沒有問題可以儲存
at 2021-02-17 02:41, Support Team said: 輸入產品是怎樣操作？
at 2021-02-17 02:43, Chan Wai Shin. said: 我沒有庫存
at 2021-02-17 02:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/02c3217be7c6479e0d795ee4b3e04ac39923cba1/2021-02-17_10-45-11.gif
at 2021-02-17 02:46, Support Team said: 這樣直接輸入金額?
at 2021-02-17 02:46, Chan Wai Shin. said: 我按 貨 然後 逐項輸入
at 2021-02-17 02:47, Chan Wai Shin. said: 、然後 儲存
at 2021-02-17 02:48, Support Team said: 這裡是選產品, 輸入數量單價, 不可以不選產品
at 2021-02-17 02:50, Chan Wai Shin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/602c685a8ba81c9addbcb5dd/v/b890640b84c291c61aba1786a3677455b9cb9809/螢幕截圖_2021-02-17_上午3.49.54.png
at 2021-02-17 02:50, Chan Wai Shin. said: 我自己逐項輸入是否唔得？
at 2021-02-17 02:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a1b9ef694266b28bb0a1e240771e5ade7f58eafd/image.png
at 2021-02-17 02:51, Support Team said: 一定要選庫存
at 2021-02-17 02:52, Support Team said: 不選產品, 這行其他欄位入咩都冇用
at 2021-02-17 02:52, Chan Wai Shin. said: 是否需要去整左貨存資料先？
at 2021-02-17 02:52, Chan Wai Shin. said: 唔怪得
at 2021-02-17 02:53, Support Team said: 要先登記產品資料
at 2021-02-17 02:53, Support Team said: 至少要入庫存編號, 中文/英文名稱
at 2021-02-17 02:54, Chan Wai Shin. said: 咁我要去入左庫存資料先
at 2021-02-17 02:54, Support Team said: 是的
at 2021-02-17 02:55, Support Team said: 客戶 / 產品 這些資料都可以用excel匯出匯入
at 2021-02-17 02:55, Chan Wai Shin. said: 難怪一直都SAVE唔到
at 2021-02-17 02:55, Chan Wai Shin. said: 我繼續研究下先
at 2021-02-17 02:56, Chan Wai Shin. said: 我的EXCEL檔案 匯入唔到
at 2021-02-17 02:56, Chan Wai Shin. said: 知唔知你咩原因？
at 2021-02-17 02:56, Support Team said: 不能匯入, 每行都會有提示原因
at 2021-02-17 02:57, Chan Wai Shin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/602c685a8ba81c9addbcb5dd/v/2a2163740c53ee620031322339493b0697d261f8/螢幕截圖_2021-02-17_上午3.56.53.png
at 2021-02-17 02:57, Chan Wai Shin. said: 每次選擇 都係FILE 唔得
at 2021-02-17 03:00, Support Team said: 這裡只可以上傳 xls
at 2021-02-17 03:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c96178804ab0c409cfd88d769b2e52fabdc0c6e8/image.png
at 2021-02-17 03:00, Support Team said: 要跟系統匯出的格式, 才可以匯入
at 2021-02-17 03:00, Chan Wai Shin. said: XLS ，OK
at 2021-02-17 03:02, Chan Wai Shin. said: 唔該晒

2021-02-17-Chat transcript on coweasy.com started on Wednesda-0109.json

at 2021-02-17 08:33, V1613550729443495 said: Does CowEasy supports Citibank (current bank account and credit card) bank feeds?
at 2021-02-17 08:34, Support Team said: Not yet this moment
at 2021-02-17 08:34, Support Team said: If user provide sample excel, we can do for you for Free

2021-02-18-Chat transcript on coweasy.com started on Thursday-0112.json

at 2021-02-18 09:56, Chan Wai Shin. said: 我想問下，如果將來唔用，裡面資料向數據如何處理？
at 2021-02-18 09:56, Chan Wai Shin. said: 可以刪除用戶嗎 ？
at 2021-02-18 09:57, Support Team said: 帳戶會清空數據試用期過後會保留一個月訂購使用期過後保留三個月

2021-02-19-Chat transcript on coweasy.com started on Friday, -0115.json

at 2021-02-19 02:06, S.W. HUI. said: 想問下 有冇D快既方法可以係coweasy 搬D DATA 去電腦
at 2021-02-19 02:08, Support Team said: 發票/採購/支出/會計，這些輸入都可以匯出匯入excel大多數的報表都可以匯出excel
at 2021-02-19 02:11, S.W. HUI. said: 所以都係要一個excel 一個excel 匯出匯入
at 2021-02-19 02:11, S.W. HUI. said: 我仲以為有一個package 咁樣去匯出匯入
at 2021-02-19 02:11, Support Team said: 是的
at 2021-02-19 02:12, S.W. HUI. said: 好似我地正式Account
at 2021-02-19 02:12, S.W. HUI. said: Data 係會有3個月既 存放係唔係
at 2021-02-19 02:15, Support Team said: 標準的保留時段分別為試用期後保留一個月訂購使用期過後保留三個月

2021-02-19-Chat transcript on coweasy.com started on Friday, -0116.json

at 2021-02-19 02:26, Sandy Cheung. said: Why the amount of sales aging report is different with the AR' GL?
at 2021-02-19 02:26, Sandy Cheung. said: searching with the same period
at 2021-02-19 02:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8b7f57c9c336a496fc2fe5d38f1f7f85fec6fa42/image.png
at 2021-02-19 02:29, Support Team said: 看看這裡選邊個
at 2021-02-19 02:31, Support Team said: To Selected Date：To 之後日期的收款不計，發票也當作未收款All：會計算 To 之後日期的收款
at 2021-02-19 02:34, Sandy Cheung. said: Still not different
at 2021-02-19 02:37, Sandy Cheung. said: Still different
at 2021-02-19 02:49, Support Team said: 看看有沒有 AR 是在會計模組輸入的，會計模組沒有客戶資料所以帳齡報表不會顯示會計輸入的 AR
at 2021-02-19 02:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb70cab23a3b965008a732d5d0eff1828457ded5/2021-02-19_10-47-50-Sales_Aging_Report_-_Google_Chrome.png
at 2021-02-19 02:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2ffb7e1df066a0c63bec40c809aa450ae9350059/2021-02-19_10-48-08-GL_-_Google_Chrome.png
at 2021-02-19 02:52, Sandy Cheung. said: 沒有 AR 是在會計模組輸入的
at 2021-02-19 02:55, Support Team said: GL 開早幾年看看帳齡和GL不對，通常是日期不同/帳齡收款選項/會計輸入這幾種情況
at 2021-02-19 02:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14a3b988242ec08ea251d169af963c1325372479/2021-02-19_10-57-11-Opening_Balances_-_Google_Chrome.png
at 2021-02-19 02:58, Support Team said: 另外也看看初始餘額AR 如直接輸入金額，沒有選客戶，這也是和在會計輸入的情況一樣
at 2021-02-19 03:05, Sandy Cheung. said: 但應該不會影響本年度的數
at 2021-02-19 03:06, Support Team said: P&L item 才會每年reset，AR 不 Settle 就會一直帶落去
at 2021-02-19 03:38, Sandy Cheung. said: 但Opening AR 已settle, 應該不會影響aging report
at 2021-02-19 03:43, Support Team said: GL 開早幾年看看
at 2021-02-19 03:44, Support Team said: 報表日期/帳齡收款選項都沒有問題，就應該是AR在會計輸入這個情況

2021-02-19-Chat transcript on coweasy.com started on Friday, -0117.json

at 2021-02-19 03:01, Chan Wai Shin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/602f29968ba81c9adddaf167/v/3972c9f5b269b6b4747834ef010bf905f5baae83/螢幕截圖_2021-02-19_上午4.00.35.png
at 2021-02-19 03:01, Chan Wai Shin. said: 可否刪掉此日期？
at 2021-02-19 03:01, Chan Wai Shin. said: 因為是預訂貸品，沒有正確日期。
at 2021-02-19 03:02, Support Team said: 這幾欄之後在PDF顯示，不會影響會計帳
at 2021-02-19 03:30, Chan Wai Shin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/602f29968ba81c9adddaf167/v/78d97846ad4a44e5d002bf9f0f6cbe0f944e140e/螢幕截圖_2021-02-19_上午4.29.43.png
at 2021-02-19 03:30, Chan Wai Shin. said: 發票上的送貨日期 可否刪除？
at 2021-02-19 03:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6d5ad3911911b0d1c3f328b5b877c9d67ec99b93/請參考常問問題.png
at 2021-02-19 03:31, Support Team said: 自訂發票樣式，請參考輸入頁面 - FAQ - 自訂表單樣式

2021-02-19-Chat transcript on coweasy.com started on Thursday-0113.json

at 2021-02-19 16:40, Chan Wai Shin. said: 庫存刪除項目 是否不能大批量刪除？
at 2021-02-19 16:41, Chan Wai Shin. said: 只能逐項刪除？
at 2021-02-19 16:42, Support Team said: 不好意思，這時間是後台系統維護團隊，如需應用查詢，請在辦公時間內提問，謝謝
at 2021-02-19 16:42, Chan Wai Shin. said: 你們辦公時間是？這個即時支援是 24小時嗎？
at 2021-02-19 16:42, Chan Wai Shin. said: OK。

2021-02-22-Chat transcript on coweasy.com started on Monday, -0119.json

at 2021-02-22 09:21, Joyce. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6033722a8ba81c9add8b4e68/v/701521636afe146a2b353d8829871bd2055a0782/image.png
at 2021-02-22 09:21, Joyce. said: Hi. can the receipt list also show invoice number and bank in account?
at 2021-02-22 09:52, Support Team said: 這些紀錄列表只顯示單據Summary 資料，不會顯示詳細資料

2021-02-23-Chat transcript on coweasy.com started on Tuesday,-0123.json

at 2021-02-23 08:46, Josely Ng. said: 我想問若我有3支酒都係賣$198, 而買2支就收$350,3支可以混合購買
at 2021-02-23 08:47, Josely Ng. said: 係零售個頁做唔做到類似優恵?
at 2021-02-23 08:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eec39fddffea4838dd1e426474d826b3b04090dc/2021-02-23_16-48-44-POS_Online_-_Google_Chrome.png
at 2021-02-23 08:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/89fedda05363effabbd251b1e509ff18f0e796dc/2021-02-23_16-49-34-POS_Online_-_Google_Chrome.png
at 2021-02-23 08:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f6c7e605c906110a38a71241dfb38750d4baf8ef/2021-02-23_16-49-45-POS_Online_-_Google_Chrome.png
at 2021-02-23 08:50, Support Team said: 需要這樣手動使用 General 的折扣功能
at 2021-02-23 08:51, Josely Ng. said: 唔該哂
at 2021-02-23 09:00, Josely Ng. said: 如果同一時間做2個優惠呢?$350 /2支, 及$400/6支
at 2021-02-23 09:02, Support Team said: 這類折扣暫時未有登記一樣是手動入折扣

2021-02-24-Chat transcript on coweasy.com started on Wednesda-0126.json

at 2021-02-24 09:29, Josely Ng. said: ipad版本關唔關事? 我用iphone Safari 都用到零售
at 2021-02-24 09:29, Support Team said: ipad 是什麼版本？
at 2021-02-24 09:29, Josely Ng. said: ios9.3.5
at 2021-02-24 09:30, Support Team said: chrome 是什麼版本
at 2021-02-24 09:31, Josely Ng. said: chrome 版本 59.0.3071.102
at 2021-02-24 09:31, Support Team said: 試試update chrome
at 2021-02-24 09:39, Josely Ng. said: 咁麻煩幫手清空所有資料
at 2021-02-24 09:40, Support Team said: 清空資料, 請電郵至 support@coweasy.com 註明帳戶的登入電郵, 與你確認後會清空帳戶所有資料, 包括所有基礎數據和單據

2021-02-24-Chat transcript on coweasy.com started on Wednesda-0127.json

at 2021-02-24 07:02, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6035f9be8ba81c9add595e91/v/5002690bd231a6be972ac9aa7ebfb4b1de096836/image.png
at 2021-02-24 07:03, Kathine Cheng. said: why change to Chinese style
at 2021-02-24 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ded2e56bb1bc2687437955c0e6fe20973efb4bb2/image.png

2021-02-26-Chat transcript on coweasy.com started on Friday, -0130.json

at 2021-02-26 04:05, Josely Ng. said: 我想問清空所有資料係咪要講明要清空埋倉庫?
at 2021-02-26 04:06, Josely Ng. said: 因為我發現全部清空, 但倉庫仲有舊資料
at 2021-02-26 04:08, Support Team said: 應該是全部清空了的是將帳戶還原到建立帳戶時的狀態
at 2021-02-26 04:09, Support Team said: 庫存/地區應該是預設的Sample
at 2021-02-26 04:10, Josely Ng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60386fc48ba81c9add6714cd/v/a583eb07b349df260e85f06350ba60f04a318502/WhatsApp_Image_2021-02-26_at_12.10.15.jpeg
at 2021-02-26 04:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ebd2a2a13e30e8c97bc877f7a0d8d6dbfcc07c2c/image.png
at 2021-02-26 04:12, Support Team said: 看看紀錄
at 2021-02-26 04:12, Support Team said: 看看是哪個用戶，什麼時間新增的
at 2021-02-26 04:14, Josely Ng. said: 紀錄是我剛剛上傳, 但我上傳個file 同我send比你幅相完全係唔同
at 2021-02-26 04:15, Josely Ng. said: 唔知點解會變咗之前啲舊資料
at 2021-02-26 04:17, Support Team said: 2021-02-26 12:04:53 Stock.xls2021-02-26 12:01:15 inventory.xls2021-02-26 11:51:17 inventory.xls
at 2021-02-26 04:18, Support Team said: 我們檢查操作紀錄，有這3次上傳
at 2021-02-26 04:18, Support Team said: 請檢查相關的 xls
at 2021-02-26 04:19, Josely Ng. said: 3個相關的 xls 都係新資料
at 2021-02-26 04:22, Support Team said: 請給excel我們看看
at 2021-02-26 04:42, Josely Ng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60386fc48ba81c9add6714cd/v/bbc6ab88ab496ae39b379ed8d634da03d0565331/Stock.xls
at 2021-02-26 04:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2100268e03db33c2660d1780a1427fbc0b1b15a3/image.png
at 2021-02-26 04:55, Support Team said: 文件名不限，但Sheet Name一定要是 inventory只會匯入 inventory 這張 Sheet
at 2021-02-26 04:55, Josely Ng. said: 噢
at 2021-02-26 04:56, Josely Ng. said: 咁清空係咪又要再send email :disappointed_relieved:.
at 2021-02-26 04:59, Support Team said: 清空資料, 請電郵至 support@coweasy.com 註明帳戶登入電郵, 與你確認後會清空帳戶所有資料, 包括所有基礎數據和單據

2021-03-01-Chat transcript on coweasy.com started on Monday, -0133.json

at 2021-03-01 04:13, Joy Tang. said: 我想問有無得手動調交庫存啲數量?
at 2021-03-01 04:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/459e879a5c4364745e2da00311f50733b4b7d8ca/2021-03-01_12-14-10-(主頁)_庫存_-_Google_Chrome.png
at 2021-03-01 04:15, Support Team said: 庫存調整轉入/轉出
at 2021-03-01 04:15, Support Team said: 這兩個可以增加/減少數量
at 2021-03-01 04:23, Joy Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/603c4b848ba81c9addf33b1c/v/841725496048154af885790d374ef34c9a8f8452/WhatsApp_Image_2021-03-01_at_12.23.27.jpeg
at 2021-03-01 04:23, Joy Tang. said: 我想問貨倉二係點改?
at 2021-03-01 04:24, Support Team said: 改地區名稱？
at 2021-03-01 04:24, Joy Tang. said: 係
at 2021-03-01 04:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/329fe30a625d3210c1bff8fe9fc7c8be038695df/圖片.png
at 2021-03-01 04:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b3a0ca13428d13aa89067607c55910a8acca267e/圖片.png
at 2021-03-01 04:25, Support Team said: double click ，修改後儲存
at 2021-03-01 04:26, Joy Tang. said: double click 後 無反應
at 2021-03-01 04:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/82bba65ee252f63af50aaa972c195ab792899d2c/2021-03-01_12-27-08-地區_-_Google_Chrome.png

2021-03-01-Chat transcript on coweasy.com started on Monday, -0135.json

at 2021-03-01 07:46, Joy Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/603c9b4a8ba81c9adde3d6a2/v/ff99a6f3c62b84ba65803937bb977c21f3fd4a20/WhatsApp_Image_2021-03-01_at_15.46.23.jpeg
at 2021-03-01 07:47, Joy Tang. said: 庫存調整無得楝邊貨, 應該點禁先做到手動調整啲數量?
at 2021-03-01 07:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/224cca9ce11598cb3617aaf0657e83693cf38fff/2021-03-01_15-48-17-庫存調整轉入_-_Google_Chrome.png

2021-03-02-Chat transcript on coweasy.com started on Tuesday,-0136.json

at 2021-03-02 03:36, Gibson Wong. said: bookkeeping 如何加admin
at 2021-03-02 03:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/23fc4ba1a5ece0d2d90d482cadf3f73a52f37757/2021-03-02_11-53-10-用戶管理_-_Google_Chrome.png
at 2021-03-02 03:54, Support Team said: 在用戶管理，啟用用戶，再將用戶設為管理員

2021-03-02-Chat transcript on coweasy.com started on Tuesday,-0138.json

at 2021-03-02 04:07, Gibson Wong. said: 如何增加administrator
at 2021-03-02 04:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0dab93a73e18aae0073fdd89008fbe3f69174d57/圖片.png
at 2021-03-02 04:08, Support Team said: 在用戶管理，啟用用戶，再將用戶設為管理員
at 2021-03-02 04:08, Support Team said: 每間公司，除CPA管理員外，可額外設1個公司管理員

2021-03-02-Chat transcript on coweasy.com started on Tuesday,-0139.json

at 2021-03-02 06:43, Joy Tang. said: 我想問已經匯入咗hktvmall 個啲數據有無得取消? 刪除?
at 2021-03-02 06:44, Support Team said: 在發票/收款記錄刪除

2021-03-02-Chat transcript on coweasy.com started on Tuesday,-0140.json

at 2021-03-02 08:48, Joy Tang. said: 想問如果我想入淘寶買過嘅嘢,但無收據, 應該可以點入?
at 2021-03-02 08:50, Support Team said: 是購買辦公室用品?可用在現金支出輸入
at 2021-03-02 08:50, Joy Tang. said: 是辦公室用品
at 2021-03-02 08:51, Support Team said: 單據可列印淘寶的訂單頁面做hardcopy
at 2021-03-02 08:53, Joy Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/603df9828ba81c9addb800c8/v/af2cd34c63f39f488187ac22ad0c37f87fec459e/image.png
at 2021-03-02 08:53, Joy Tang. said: 你意思係哩頁?
at 2021-03-02 08:54, Support Team said: 是的

2021-03-03-Chat transcript on coweasy.com started on Wednesda-0143.json

at 2021-03-03 07:32, Lisa Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/603f37088ba81c9addeff504/v/f7288c602ff0228d5c1c38afa7f8123af533b79f/image.png
at 2021-03-03 07:33, Lisa Yam. said: 你好！我經常看見這MSG, 但睇唔到送貨日期在那顯示
at 2021-03-03 07:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6793f62d992379469d822790d378141733387e3c/2021-03-03_15-36-06-Invoice_(Customers)_-_Google_Chrome.png
at 2021-03-03 07:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c1df13305bbf27679386eefcd052ab5ca641ab6/2021-03-03_15-36-31-Invoice_(Customers)_-_Google_Chrome.png

2021-03-03-Chat transcript on coweasy.com started on Wednesda-0144.json

at 2021-03-03 07:49, Zoe Chan. said: 您好
at 2021-03-03 07:50, Zoe Chan. said: 上次有问你系统上关于凭证跳号的事情，请问是什么原因吗？
at 2021-03-03 07:50, Zoe Chan. said: 因为我这边没有收到解决原因的邮件
at 2021-03-03 07:50, Zoe Chan. said: 我这边现在做账还是会出现这种情况
at 2021-03-03 07:51, Support Team said: 關於會計輸入傳票編號會跳號碼, 我們測試了試不到這個情況:請問是什麼情況會出現, 我們測試新增都是加一, 不會跳過編號
at 2021-03-03 07:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4786d5000b94ece9f9a3b1927fc5340249f36df9/image.png
at 2021-03-03 07:52, Support Team said: 這是同事 2021-02-26 下午 01:27 的電郵回覆
at 2021-03-03 07:52, Support Team said: 請問是什麼情況會出現跳號?
at 2021-03-03 07:53, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/603f3f778ba81c9add918964/v/99ef2860ab43fe553b7a6bebcccf015afecb9aa0/image.png
at 2021-03-03 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/79a4a73d556bbd42168e16fdb56d266e56969279/image.gif
at 2021-03-03 07:53, Zoe Chan. said: 之前我这边是都打√的
at 2021-03-03 07:54, Support Team said: 是2個都tick會跳號?
at 2021-03-03 07:55, Zoe Chan. said: 是不是我的凭证没有按日期的顺序做的原因呀，我是按银行账户的顺序做的，但是在上一个年度都不会调号的
at 2021-03-03 07:55, Zoe Chan. said: 调=跳
at 2021-03-03 07:57, Zoe Chan. said: 恩，但是后面我试了单打√传票编号，也会跳号
at 2021-03-03 07:59, Support Team said: 因為我們測試, 試不到跳號的情況
at 2021-03-03 07:59, Support Team said: 請問可否提供詳細的操作?
at 2021-03-03 08:00, Support Team said: 拍視頻或者screen record
at 2021-03-03 08:03, Zoe Chan. said: 我这边看看能不能拍到视频或者记录给到您

2021-03-05-Chat transcript on coweasy.com started on Friday, -0146.json

at 2021-03-05 02:03, Kitty Chung. said: Good morning ! Tracy, I cannot save in CRM - create.
at 2021-03-05 02:04, Support Team said: 是怎樣不能儲存, 請截圖
at 2021-03-05 02:04, Support Team said: 請截圖給我們看看
at 2021-03-05 02:06, Support Team said: 我們試了, 可以儲存, 客戶資料是輸入了什麼?
at 2021-03-05 02:07, Kitty Chung. said: After input information and clink save . no feedback.
at 2021-03-05 02:07, Support Team said: 請截圖給我們看看
at 2021-03-05 02:10, Kitty Chung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/604190d68ba81c9add43e231/v/8ff83d4b3b1ef6fd8050556dc22e1b33a1c389a1/20210305111012.pdf
at 2021-03-05 02:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d3d7b4dafec577a1c3a803cf4f2b6cc73f450d04/image.png
at 2021-03-05 02:15, Support Team said: 電郵不包含 < >試試這樣可不可以儲存
at 2021-03-05 02:16, Kitty Chung. said: o.k. Thanks!
at 2021-03-05 02:16, Support Team said: 可以儲存?
at 2021-03-05 02:16, Kitty Chung. said: Successful !

2021-03-05-Chat transcript on coweasy.com started on Friday, -0147.json

at 2021-03-05 06:31, Lam Siu Ping. said: good afternoon
at 2021-03-05 06:31, Lam Siu Ping. said: this is liana from K.L.Poon
at 2021-03-05 06:32, Lam Siu Ping. said: i have a technical problem for delete an accounting entry
at 2021-03-05 06:34, Lam Siu Ping. said: when i delete an entry and press ave, an error msg pop up saying the voucher must have an entry.
at 2021-03-05 06:34, Lam Siu Ping. said: could you please help?
at 2021-03-05 06:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d6e41f9a113c37deb9ded3935814b3af90bc81ad/image.png
at 2021-03-05 06:37, Support Team said: 如需刪除所有entry, 直接按這裡Delete
at 2021-03-05 06:39, Lam Siu Ping. said: delete single entry only
at 2021-03-05 06:42, Lam Siu Ping. said: done

2021-03-10-Chat transcript on coweasy.com started on Wednesda-0152.json

at 2021-03-10 02:14, Mini. said: 為什麼Director的模板不能有應收那個科目，只有應付的科目
at 2021-03-10 02:14, Mini. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60482b3a8ba81c9add8b70ff/v/889348b92a3e48a3bd2157a2d79c698f77e148da/image.png
at 2021-03-10 02:14, Mini. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60482b3a8ba81c9add8b70ff/v/73296d8691fd5f4739476b36c362f09e543afd97/image.png
at 2021-03-10 02:19, Support Team said: Director / Staff 應該可以選 Current Assets 和 Current Liabilities
at 2021-03-10 02:19, Support Team said: excel 只有 Current Liabilities?
at 2021-03-10 02:23, Mini. said: 對啊，手動改科目導入又顯示冇此科目，導入失敗
at 2021-03-10 02:23, Mini. said: 只有一個科目可選

2021-03-11-Chat transcript on coweasy.com started on Thursday-0153.json

at 2021-03-11 02:12, Kitty Chung. said: Good morning ! Tracy,
at 2021-03-11 02:12, Kitty Chung. said: why transaction zone cannot find out accounting?
at 2021-03-11 02:55, Support Team said: 你可以去紀錄匯總搜尋

2021-03-11-Chat transcript on coweasy.com started on Thursday-0156.json

at 2021-03-11 06:33, Mandy Chan. said: 在那裏加入．Vendor List
at 2021-03-11 06:35, Mandy Chan. said: 找到了
at 2021-03-11 06:40, Mandy Chan. said: Please call me at 28809340.thanks!
at 2021-03-11 07:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab115d8d43461762f2c8c9b83549ce9c1ab016a2/2021-03-11_15-01-02-(主頁)_採購_-_Google_Chrome.png
at 2021-03-11 07:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e0d6b92aea98ec61ea443fce0c69593c7d441032/2021-03-11_15-01-18-供應商資源管理_-_Google_Chrome.png
at 2021-03-11 07:07, Mandy Chan. said: 英文地址是否一欗是一個地址，还是三欗代表三行
at 2021-03-11 07:08, Support Team said: 地址是 4行

2021-03-11-Chat transcript on coweasy.com started on Thursday-0158.json

at 2021-03-11 08:57, iris wang. said: 你好，我的試算表不平，要怎麼檢查？
at 2021-03-11 08:57, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6049c4498ba81c9add8a5b34/v/79a34d4afc3aac77dc8d98f3d2a93f79f712cb7c/image.png
at 2021-03-11 08:59, Support Team said: 日期選較早來查看，找到最早出現不平的日期，再檢查當天的ledger
at 2021-03-11 09:00, iris wang. said: 好，我試下
at 2021-03-11 09:07, iris wang. said: 找到了，但是我要怎麼調整
at 2021-03-11 09:07, Support Team said: 那條紀錄是怎樣的？
at 2021-03-11 09:07, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6049c4498ba81c9add8a5b34/v/7966a289bc62c28a0dfde057a64327d3346bc3f4/image.png
at 2021-03-11 09:08, Support Team said: 再檢查這日的總分類帳
at 2021-03-11 09:08, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6049c4498ba81c9add8a5b34/v/617d99e11e60c294f625ec193bdafb404288c6c3/image.png
at 2021-03-11 09:09, Support Team said: 看看這條紀錄的voucher
at 2021-03-11 09:10, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6049c4498ba81c9add8a5b34/v/cf7c04124397a538bdab9524de64ac071c4de505/image.png
at 2021-03-11 09:14, iris wang. said: 我找到了，有個科目我沒有選科目性質
at 2021-03-11 09:15, iris wang. said: 現在我要怎麼修改，系統顯示科目已經使用不能更改
at 2021-03-11 09:16, Support Team said: 系統是不允許科目不選性質
at 2021-03-11 09:17, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6049c4498ba81c9add8a5b34/v/359a9eff3d347c1ed3a99a91afad12d966c9e50c/image.png
at 2021-03-11 09:17, Support Team said: 是哪個科目，我們看看可不可以set返性質
at 2021-03-11 09:17, Support Team said: 性質是支出？
at 2021-03-11 09:17, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6049c4498ba81c9add8a5b34/v/02348e1ba5885bce676e7da7a07d7bcec13c2d06/image.png
at 2021-03-11 09:18, iris wang. said: 是的，但是現在我修改不了
at 2021-03-11 09:18, iris wang. said: 空著的
at 2021-03-11 09:18, iris wang. said: 那我現在怎麼改··
at 2021-03-11 09:18, iris wang. said: 我有好多條交易記錄已經錄入
at 2021-03-11 09:18, Support Team said: 我們試試可不可以set返，請稍後再查看報表
at 2021-03-11 09:19, iris wang. said: 你在你們的系統幫我改嗎？
at 2021-03-11 09:22, Support Team said: 我們需要問同事可不可以在後台改到
at 2021-03-11 09:23, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6049c4498ba81c9add8a5b34/v/8a86d3631c17831f431118a719cdbfab629fe612/image.png
at 2021-03-11 09:24, Support Team said: 這點我們知道，已使用科目不可以再改性質
at 2021-03-11 09:31, iris wang. said: 但是沒有設定科目性質又不會提醒可以保存，這個就很容易錯漏了
at 2021-03-11 09:33, Support Team said: 不會的，新增科目是應該不可以不選性質的

2021-03-12-Chat transcript on coweasy.com started on Friday, -0161.json

at 2021-03-12 02:05, Mandy Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/604aca188ba81c9add3c5a9e/v/23249c0cb89945f1a9dad2a2edada3998e8137f1/WhatsApp_Image_2021-03-12_at_10.03.31.jpeg
at 2021-03-12 02:06, Mandy Chan. said: 上图第一層選錯及内容都錯了,糸统不能更改，怎麼辦？
at 2021-03-12 02:06, Support Team said: 已使用科目不可以再改性質
at 2021-03-12 02:07, Mandy Chan. said: 即無辦法！！！
at 2021-03-12 02:08, Support Team said: 要先刪除所有相關單據，包括初始餘額
at 2021-03-12 02:10, Mandy Chan. said: OK, tks!

2021-03-15-Chat transcript on coweasy.com started on Monday, -0168.json

at 2021-03-15 02:32, Tong Sui Ming. said: Hi, when select the unsettled trxs to process receipts or payment after bank statement import, duplicate voucher no and original trx still remain, please advise the correct way to do the settle ment.
at 2021-03-15 02:40, Support Team said: 如需要在收款 Settle 客戶 AR，不要匯入/輸入月結單，或要先刪除在月結單的相關紀錄
at 2021-03-15 02:48, Tong Sui Ming. said: Hi, suggest to improve the settlements function as delete all AR/AP transactions before bank statement import is quite unreasonable.....

2021-03-15-Chat transcript on coweasy.com started on Monday, -0169.json

at 2021-03-15 04:32, Chibicat Pet Nutrition Limited. said: 請問已經使用既庫存但已唔再入貨，想刪除要點做？
at 2021-03-15 04:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0a653b9c7650ab7fc92fa903e36d7fa89fd674e7/圖片.png
at 2021-03-15 04:35, Support Team said: 不能刪除，只可停用，或不tick可銷售/採購

2021-03-15-Chat transcript on coweasy.com started on Monday, -0173.json

at 2021-03-15 06:58, Tong Sui Ming. said: Hi, I can not find the "clickingon ‘Early Bird’ link." on customer payment term setup.
at 2021-03-15 07:02, Support Team said: Early Bird 功能只用作 Open University 的教材，正式使用版本沒有此功能
at 2021-03-15 09:16, Tong Sui Ming. said: Hi, please help how to do the bank reconciliation.

2021-03-16-Chat transcript on coweasy.com started on Tuesday,-0174.json

at 2021-03-16 02:38, Zoe Chan. said: 您好
at 2021-03-16 02:39, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60501a288ba81c9add0522c0/v/72e2de7829642fcba3f0283095b3a3c865504fdb/image.png
at 2021-03-16 02:39, Zoe Chan. said: 怎么会老是在系统上出现这个差额呢
at 2021-03-16 02:39, Zoe Chan. said: 0.001
at 2021-03-16 02:40, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60501a288ba81c9add0522c0/v/5f01fb3065bc61f410b2c470e3ca108eb8c5c655/image.png
at 2021-03-16 02:41, Zoe Chan. said: 而且未交收的为0，已经全部收齐，不会再出现应收账款那了
at 2021-03-16 02:41, Zoe Chan. said: 现在还会出现在那
at 2021-03-16 02:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0f21aceb0c9a21692b583f97437f7f98030b8766/2021-03-16_10-46-31-收款（客戶）_-_Google_Chrome.png
at 2021-03-16 02:51, Support Team said: 收款戶口，收外幣，匯率和金額按當時實際情況輸入另一行的匯率損耗，貨幣選本幣，不要選外幣，外幣因為折算可能會有誤差

2021-03-16-Chat transcript on coweasy.com started on Tuesday,-0175.json

at 2021-03-16 03:35, Zoe Chan. said: 您好
at 2021-03-16 03:35, Zoe Chan. said: 请问刚刚的问题有答复了吗
at 2021-03-16 03:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/16654e26c9b3bda7f92be3daeecfb7b3e8614985/圖片.png
at 2021-03-16 03:35, Support Team said: 收款戶口，收外幣，匯率和金額按當時實際情況輸入另一行的匯率損耗，貨幣選本幣，不要選外幣，外幣因為折算可能會有誤差
at 2021-03-16 03:38, Zoe Chan. said: 那全部收款完毕的还会出现在收款那
at 2021-03-16 03:38, Zoe Chan. said: 请问这个是什么原因呢？
at 2021-03-16 03:42, Support Team said: 應該是AR餘額小於0.005，但四捨五入到2個位
at 2021-03-16 03:44, Zoe Chan. said: 好的，谢谢哈
at 2021-03-16 03:46, Zoe Chan. said: 是FREETEK INTERNATIONAL CO., LIMITED这个公司的哈
at 2021-03-16 03:46, Zoe Chan. said: 我现在咨询的问题都是出现在FREETEK INTERNATIONAL CO., LIMITED这个账套的

2021-03-16-Chat transcript on coweasy.com started on Tuesday,-0177.json

at 2021-03-16 06:35, Tong Sui Ming. said: Hi, wait for reply on how to do on bank reconciliation on unreconciliated items b/f from previous month
at 2021-03-16 06:55, Support Team said: 銀行對帳單功能暫時只可以按每個月輸入，不能將每月未結的餘額帶去下月
at 2021-03-16 06:57, Tong Sui Ming. said: Noted, hope to improve this function ASAP

2021-03-16-Chat transcript on coweasy.com started on Tuesday,-0178.json

at 2021-03-16 08:52, Tong Sui Ming. said: Hi, how to record payment being deposit for purchase order (said PO no 001)?
at 2021-03-16 08:57, Tong Sui Ming. said: Also is Prepaid Status report under Purchases Report show the purchase deposit details?
at 2021-03-16 08:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aab4933c8fc424ecd93d6ece6a3e670214d9f368/image.png
at 2021-03-16 08:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8fcf0a69a95f62b74bc5d72289399643794c59f2/image.png
at 2021-03-16 08:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6a76ef1bc5d95402d504c5073bf2da915b81eff0/image.png
at 2021-03-16 09:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/da234fd6f2a84bc73c5415f31bc0cfdd225a5fa4/image.png
at 2021-03-16 09:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/80871b4e1d87e1746f3b20d97ef7c83a34bb255b/image.png
at 2021-03-16 09:03, Tong Sui Ming. said: tks a lot

2021-03-17-Chat transcript on coweasy.com started on Wednesda-0182.json

at 2021-03-17 03:19, Tong Sui Ming. said: Hi, how to set up a HK company with local currency is USD, i.e. present report in USD
at 2021-03-17 03:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee1f58ca3fc9cff43694fa783b1d831616d92c64/2021-03-17_11-20-26-Dashboard_-_Google_Chrome.png
at 2021-03-17 03:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/935cdfe1a858220a78914ce1415313d381ac776a/2021-03-17_11-20-41-多貨幣_-_Google_Chrome.png
at 2021-03-17 03:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b3748d8a0c49ca7bb6fad9bb587cb23f49bab30d/2021-03-17_11-20-52-貨幣_-_Google_Chrome.png
at 2021-03-17 03:43, Tong Sui Ming. said: I see, but can not change USD to Local Currency, I need to set up a HK company but select country = US
at 2021-03-17 03:44, Support Team said: 直接將HKD改做USD
at 2021-03-17 03:45, Support Team said: 不是加USD，再將USD設為本幣
at 2021-03-17 03:45, Support Team said: 要在輸入單據之前做
at 2021-03-17 03:46, Tong Sui Ming. said: OK, let me try again
at 2021-03-17 03:52, Tong Sui Ming. said: OK now, tks

2021-03-17-Chat transcript on coweasy.com started on Wednesda-0183.json

at 2021-03-17 06:40, Co Sec 2. said: customer invoice if received in advance
at 2021-03-17 06:41, Co Sec 2. said: how can we record receipt in advance at AR sub-ledger
at 2021-03-17 06:48, Support Team said: 請參考FAQ 客戶按金
at 2021-03-17 06:49, Support Team said: 先收按金，之後再用按金來 Settle AR
at 2021-03-17 06:51, Co Sec 2. said: must issue new invoice for deposit rec'd?
at 2021-03-17 06:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0cccb3abf3519c482287e18b4fa3599c867efa72/2021-03-17_14-59-11-收款（客戶）_-_Google_Chrome.png
at 2021-03-17 07:00, Support Team said: 可以直接收款，加一行客戶按金，金額負數
at 2021-03-17 07:01, Co Sec 2. said: how can i found deposit invoice?
at 2021-03-17 07:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f9b2e9662cf66c89462c99c89217544520e69668/2021-03-17_15-03-12-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png
at 2021-03-17 07:04, Support Team said: 這個報表可查看案件balance / records

2021-03-18-Chat transcript on coweasy.com started on Thursday-0184.json

at 2021-03-18 02:05, Edward Chan. said: 你好，我要修改2020.3.31的期初余额，系统冻结日期是2017.1.1，现在保存后总是会跳出这个对话框来
at 2021-03-18 02:07, Edward Chan. said: 显示此日期已被冻结，不能使用
at 2021-03-18 02:08, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6052aec78ba81c9adda31a2e/v/0ce4050e9fd376b6bc6bb7280b65ca1c92a49c43/image.png
at 2021-03-18 02:09, Support Team said: 看看初始餘額也沒有明細的日期選了2017之前
at 2021-03-18 02:10, Support Team said: 或者將凍結日期再改前幾年試試

2021-03-18-Chat transcript on coweasy.com started on Thursday-0185.json

at 2021-03-18 04:48, Nick Li. said: 請問在薪金的設金, 可能更改不用percentage 去計算嗎?
at 2021-03-18 04:52, Support Team said: 薪金的什麼設定？
at 2021-03-18 04:52, Nick Li. said: MPF
at 2021-03-18 04:54, Support Team said: 自動只可按百分百計算，如自動計算和實際不同，可直接修改MPF 金額
at 2021-03-18 04:55, Nick Li. said: 但我只能改僱主,員工都是自動扣5%
at 2021-03-18 04:59, Support Team said: 是指出PDF？
at 2021-03-18 05:06, Nick Li. said: 是的
at 2021-03-18 05:09, Support Team said: 這裡只可出第3/4張PDF不顯示僱員MPF
at 2021-03-18 05:09, Support Team said: 或者修改自訂表單樣式，修改MPF計算的公式
at 2021-03-18 05:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/48c6b7d2b3f54011664b7440085478306c9b0306/image.png
at 2021-03-18 05:10, Nick Li. said: 好,明白,我試試,謝謝

2021-03-22-Chat transcript on coweasy.com started on Monday, -0191.json

at 2021-03-22 09:47, Ms Chung . said: 你好!! 請問庫存何時輸入倉存數量?
at 2021-03-22 09:48, Ms Chung . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605862ea8ba81c9add28c0c2/v/c3217a2fb4d61e38813524859f9991fad5c31d66/image.png
at 2021-03-22 09:49, Support Team said: 在初始餘額帶落來
at 2021-03-22 09:49, Support Team said: 每次採購時輸入入貨

2021-03-22-Chat transcript on coweasy.com started on Monday, -0192.json

at 2021-03-22 08:36, veronica. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605831218ba81c9add19ee9e/v/4be561b801c34ec64213028db2af00f8d445c422/擷取.PNG
at 2021-03-22 08:36, veronica. said: GL still have problem?
at 2021-03-22 08:37, Support Team said: 我們再檢查一下

2021-03-23-Chat transcript on coweasy.com started on Tuesday,-0193.json

at 2021-03-23 02:11, Jan Lee. said: 想問下單據的EXCEL FORMAT可在那裡找到?
at 2021-03-23 02:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9918c5b036fadcd80884c9215eb90ce9b5a0381d/-49-26-(主頁)_銷售.png
at 2021-03-23 02:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/58f079d2c3e991b234a41742365db9716e1cbe53/－49-44-List_Invoice.png
at 2021-03-23 02:16, Jan Lee. said: 好的, 我試試

2021-03-23-Chat transcript on coweasy.com started on Tuesday,-0194.json

at 2021-03-23 04:28, Lam Siu Ping. said: this is Liana from KLpoon
at 2021-03-23 04:30, Lam Siu Ping. said: I would like to build up an new item under account receivable in chat of accounts
at 2021-03-23 04:30, Support Team said: AR 和 AP 不能新增或刪除
at 2021-03-23 04:30, Lam Siu Ping. said: bu t an error msg pop up saying "The Nature account exists and it cannot be created!"
at 2021-03-23 04:32, Support Team said: 銷售模組會使用系統唯一的AR科目，再按客戶分別計算
at 2021-03-23 04:32, Support Team said: 如需要在會計模組使用多個AR科目，可新增為 Current Assets 科目

2021-03-23-Chat transcript on coweasy.com started on Tuesday,-0196.json

at 2021-03-23 07:43, Ms. Zoe Chan. said: hi tracy,I want to ask the import of the record of invoice and purchase from excel
at 2021-03-23 07:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/423fb7fbec52bb916ba9d7576390bcc47b2c212f/-49-26-(主頁)_銷售.png
at 2021-03-23 07:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de075325fc66bf9e80e43acf197b7c9f0fa805d6/－49-44-List_Invoice.png
at 2021-03-23 07:44, Support Team said: 匯出空白模板
at 2021-03-23 07:45, Support Team said: 輸入紀錄後匯入匯出匯入都是在這個頁面操作
at 2021-03-23 07:48, Ms. Zoe Chan. said: i have used the template of the provided,but when i try to import the excel,including the amount,quantity and the unit price of the invoice and the purchase,the import has been failed
at 2021-03-23 07:49, Support Team said: 是提示什麼
at 2021-03-23 07:52, Ms. Zoe Chan. said: Row 9, For non-inventory records, please enter in the Amount fileds. For inventory records, please enter in the inventory No., Quantity and Unit Price fileds. Please only enter one of them. Do not enter both in the same line.Some information in S031959 is incorrect, please check !Row 12, For non-inventory records, please enter in the Amount fileds. For inventory records, please enter in the inventory No., Quantity and Unit Price fileds. Please only enter one of them. Do not enter both in the same line.
at 2021-03-23 07:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3fabd9b723668ac181ab13b5b6f1d1752500ae42/圖片.png
at 2021-03-23 07:54, Ms. Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60599b7d8ba81c9add190c68/v/76be4d3fe6581432e3709102fc6256476b52cdff/invoice_cap.jpg
at 2021-03-23 07:55, Ms. Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60599b7d8ba81c9add190c68/v/7607627ef3c28c14fde35175a13f3d56919503b0/invoice_cap.jpg
at 2021-03-23 07:55, Support Team said: 直接入金額，或入庫存數量單價，只入其一
at 2021-03-23 07:55, Ms. Zoe Chan. said: the amount is the total amount?
at 2021-03-23 07:55, Support Team said: 有入amount舊不要入庫存
at 2021-03-23 07:56, Support Team said: 入庫存就不要入金額，庫存要入庫存編號，數量，單價
at 2021-03-23 07:57, Ms. Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60599b7d8ba81c9add190c68/v/e4851bec75edea85861922d7763b0dd8b0342cf0/invoice_cap2.jpg
at 2021-03-23 07:58, Ms. Zoe Chan. said: if i dont have the stock code?
at 2021-03-23 07:58, Support Team said: 有使用系統的庫存功能？
at 2021-03-23 07:59, Ms. Zoe Chan. said: using now,then need to use the default code?
at 2021-03-23 08:00, Ms. Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60599b7d8ba81c9add190c68/v/04084ca0b267e873619bfb0d456d5b9e8d0a2e3e/stock.jpg
at 2021-03-23 08:00, Support Team said: 要先登記庫存資料
at 2021-03-23 08:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/74d1b3146fd9c81b8bb760c7e2a62f88f0259362/圖片.png
at 2021-03-23 08:00, Support Team said: Stock Code
at 2021-03-23 08:04, Ms. Zoe Chan. said: then how to input a numerous of stock code in the excel matching with the types insidethe invoices?
at 2021-03-23 08:08, Support Team said: 在excel只可以手打或 Copy&Paste
at 2021-03-23 08:24, Ms. Zoe Chan. said: how to remove multiple columns in the stock code for unnecessary?
at 2021-03-23 08:25, Support Team said: 什麼Columns？
at 2021-03-23 08:25, Ms. Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60599b7d8ba81c9add190c68/v/8558b8fceae2c5796931cbdffc89dca7fd8d375f/sca.jpg
at 2021-03-23 08:26, Ms. Zoe Chan. said: i have clicked multiple of the items and pressed the delete but cant Del as the amount i have chosen,just can one by one
at 2021-03-23 08:28, Support Team said: 系統需要用戶確認，只可以逐一刪除
at 2021-03-23 08:40, Ms. Zoe Chan. said: the export of the excel only can add the items ,cannot eliminate the existing item?
at 2021-03-23 08:40, Support Team said: 匯入只可以新增或修改，不會刪除

2021-03-24-Chat transcript on coweasy.com started on Wednesda-0197.json

at 2021-03-24 02:43, Kitty Chung. said: if exchange rate of foreign currency is changed for next year, I adjust multi currency directly or not ?
at 2021-03-24 02:46, Support Team said: 是的

2021-03-24-Chat transcript on coweasy.com started on Wednesda-0198.json

at 2021-03-24 03:48, veronica. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605ab6568ba81c9add426f48/v/6c397ed85bd3a9512d273e1f83bd52a906b70a45/擷取1.PNG
at 2021-03-24 03:48, veronica. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605ab6568ba81c9add426f48/v/6905445d9187fe114ac469ad09e0dbce9540b5e0/擷取.PNG
at 2021-03-24 03:48, veronica. said: morning, when i go to GL or bank book, i can't read the voucher?
at 2021-03-24 03:55, Support Team said: 我們試了，ledger 和 bank book 2個報表都沒有問題
at 2021-03-24 03:56, Support Team said: 是什麼有問題？
at 2021-03-24 03:58, veronica. said: Please try to view 04/01/2020 BB2001002
at 2021-03-24 04:01, Support Team said: 我們看不到用戶的單據的
at 2021-03-24 04:02, Support Team said: 是顯示什麼提示
at 2021-03-24 04:03, veronica. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605ab6568ba81c9add426f48/v/bdd8c93915c543ca7701286d2f9cbfb91f5ba951/擷取.PNG
at 2021-03-24 04:10, veronica. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605ab6568ba81c9add426f48/v/b0d0700acd2a042c29580d686e68144eb74ad0e0/擷取4.PNG
at 2021-03-24 04:10, veronica. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605ab6568ba81c9add426f48/v/99804795b9ea015dbd99a3aea17e685c9ee5dcfb/擷取5.PNG
at 2021-03-24 04:11, Support Team said: 在月結單匯出匯入這裡，匯出這張Voucher，看看有什麼內容
at 2021-03-24 04:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a5b8ec3eb1189bb6ee6db3b2929b06cf2613d5c0/2021-03-24_12-11-30-銀行月結單輸入_-_Google_Chrome.png
at 2021-03-24 04:12, veronica. said: 是因為滙入時出問題嗎? 如何是好?
at 2021-03-24 04:13, Support Team said: 未知
at 2021-03-24 04:13, Support Team said: 匯出來看看有什麼
at 2021-03-24 04:16, veronica. said: 出了這畫面
at 2021-03-24 04:16, veronica. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605ab6568ba81c9add426f48/v/a6667ed3db8abbe71d2a772ac578793e6d599a34/擷取6.PNG
at 2021-03-24 04:16, veronica. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605ab6568ba81c9add426f48/v/d9aa4a19e70abecb6e312eeb7d40f60c7e1b8b67/擷取7.PNG
at 2021-03-24 04:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/79979663ce47bcd669b8057ec19a939e06a95927/image.png
at 2021-03-24 04:17, veronica. said: 還是被"離開畫面"
at 2021-03-24 04:17, Support Team said: 這個日期不要選太前
at 2021-03-24 04:17, veronica. said: 我沒有打過任何嘢, 佢自動出
at 2021-03-24 04:18, Support Team said: 這是用來查看時間段內其他相關的entry
at 2021-03-24 04:18, veronica. said: 日期問題 --> 也不比我修改
at 2021-03-24 04:18, Support Team said: 用作檢查有沒有重複輸入
at 2021-03-24 04:18, Support Team said: 不要在頁面改
at 2021-03-24 04:18, Support Team said: 匯出，在excel改，再匯入
at 2021-03-24 04:19, veronica. said: how to do?
at 2021-03-24 04:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f87b2f794de7fef5803456b440d90141d5444ef2/圖片.png
at 2021-03-24 04:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/71beff7056397ce5181677bf2bf05bea0db22ee2/2021-03-24_12-19-52-銀行月結單輸入_-_Google_Chrome.png
at 2021-03-24 04:20, Support Team said: 先用Voucher No 搜尋
at 2021-03-24 04:23, veronica. said: 成功了, 謝謝

2021-03-24-Chat transcript on coweasy.com started on Wednesda-0199.json

at 2021-03-24 02:34, Ms. Zoe Chan. said: the invoice and delivery note can input the detail of the customer like their tel and name?and where to input the salesperson?
at 2021-03-24 02:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9834b4e0475228e6dc80b1ab97ad83045c3da1c2/image.png
at 2021-03-24 02:36, Support Team said: 銷售員/佣金計算功能需要訂購升級模組才可使用
at 2021-03-24 02:38, Ms. Zoe Chan. said: the detail of the customer like their tel and name,can be inputted in the sales invoices and delivery note?
at 2021-03-24 02:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2ad37469628ea847a1f74989d34bfccd600f5cb8/2021-03-24_10-39-09-銷售（出貨）_-_Google_Chrome.png
at 2021-03-24 02:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/da2801f16a177e916591b368ec20cc2adf0b5fa0/2021-03-24_10-39-20-客戶資源管理_-_Google_Chrome.png
at 2021-03-24 02:40, Support Team said: 登記客戶資料
at 2021-03-24 02:46, Ms. Zoe Chan. said: as we are the agent selling good to the dealer-wholesaler,the customer received the goods (end user)may differ from the shops we serves(the dealer-wholesaler) .so we want to enter the customer tel and name in sales invoice because we have the record for the dealer but not for the end users(vary every times)
at 2021-03-24 02:47, Support Team said: 客戶資料在發票輸入送貨地址
at 2021-03-24 02:49, Ms. Zoe Chan. said: use the delivery address 2,3,4 to record the customer name and tel?
at 2021-03-24 02:50, Support Team said: 是的
at 2021-03-24 03:54, Ms. Zoe Chan. said: for the inventory,if my company acquired the goods from vendor by paying usd and two payments,for deposits and balance.every time we paid the proceed ,the currency rate will be differ.so for the record of the purchase order for the purchase,how should i record the goods?
at 2021-03-24 03:55, Ms. Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605aa49e8ba81c9add3ed60e/v/e12a612f4b4b763a96e3da4fbeaa677489ed95ee/未命名.png
at 2021-03-24 03:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5edb4b4330ac01228c53466911d728666ba69865/2021-03-24_11-57-48-(主頁)_採購_-_Google_Chrome.png
at 2021-03-24 03:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cb480f38dbcd36c4106788cc5d6d7eaa24a7f565/2021-03-24_11-58-43-付款（供應商）_-_Google_Chrome.png
at 2021-03-24 03:59, Support Team said: 採購收貨跟供應商給的發票輸入
at 2021-03-24 04:01, Support Team said: 付款，付款戶口，1行輸入實際支付的貨幣/匯率/金額如不平，再加一行入匯率損耗，貨幣選本幣

2021-03-24-Chat transcript on coweasy.com started on Wednesda-0200.json

at 2021-03-24 06:48, Edward Chan. said: 你好，excel导入销售发票数据，显示都导入成功，但是我重新查询发票记录后发现有一些发票并没有导入，这是什么原因呢
at 2021-03-24 06:52, Support Team said: 匯入頁面提示匯入成功的信息，excel裡 沒有匯入到的紀錄，都截圖給我們看看
at 2021-03-24 06:55, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605ae00f8ba81c9addd46bc8/v/1e74a8f455cbc05bd86d8f12f9e410ba921bd041/image.png
at 2021-03-24 06:59, Support Team said: excel裡 沒有匯入到的紀錄，也給我們檢查
at 2021-03-24 07:00, Edward Chan. said: 不用了已经知道原因了，谢谢
at 2021-03-24 07:03, Edward Chan. said: 请问我刚刚以为没有导进去的数据，之后重新导了几次进去，会重复吗
at 2021-03-24 07:03, Support Team said: 不會的，相同發票編號會覆蓋之前內容
at 2021-03-24 08:44, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605ae00f8ba81c9addd46bc8/v/293ca02fe5f00f043118b0a05681439cc166522f/image.png
at 2021-03-24 08:44, Edward Chan. said: 请问行编号为空是怎么回事
at 2021-03-24 08:45, Support Team said: 210行之後有沒有資料？
at 2021-03-24 08:46, Edward Chan. said: 有
at 2021-03-24 08:48, Support Team said: 要入發票編號才可匯入
at 2021-03-24 08:52, Edward Chan. said: 有输入发票编号，这个表格里，红色方框里的就没有汇入成功，但黄色的就成功
at 2021-03-24 08:52, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605ae00f8ba81c9addd46bc8/v/ed0b66bc22e8c20946ff50b14354f71b06fe3b90/image.png
at 2021-03-24 08:59, Support Team said: 試試將整個Column 的儲存格格式改為文字
at 2021-03-24 09:03, Edward Chan. said: 是单元格格式改为文本的意思吗
at 2021-03-24 09:04, Support Team said: 是的
at 2021-03-24 09:10, Edward Chan. said: 可以了谢谢

2021-03-24-Chat transcript on coweasy.com started on Wednesda-0201.json

at 2021-03-24 08:10, Ms. Zoe Chan. said: for the supplier management,i have typed the supplier with the code first.and i uploaded the excel then it shows the suppliers in the update are without my typed supplier code.how to merge them in to my previous supplier code?
at 2021-03-24 08:25, Support Team said: 不太明白你的意思，你是否說你透過excel新增了新的供應商？
at 2021-03-24 08:28, Ms. Zoe Chan. said: yes
at 2021-03-24 08:30, Ms. Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605ae68e8ba81c9add4d998d/v/08c927373cc4afb364b14f6c1167b8d98a2f5aa2/Screenshot_2021-03-24_Suppliers_(SRM).png
at 2021-03-24 08:30, Ms. Zoe Chan. said: like this
at 2021-03-24 09:05, Support Team said: 匯入excel，編號一樣的會覆蓋之前已儲存的資料
at 2021-03-24 09:12, Ms. Zoe Chan. said: supplier code is thebsupplier so no inside the excel?
at 2021-03-24 09:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/96d01c39f1508e0598343ebb8701bc01f8eedf17/2021-03-24_17-14-46-suppliers_(7).xls_-_LibreOffice_Calc.png
at 2021-03-24 09:15, Ms. Zoe Chan. said: but for import of the purchase?
at 2021-03-24 09:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b3de683a67312988eae9d1853750cbe7d5d51516/2021-03-24_17-16-43-Purchase_V6_(7).xls_-_LibreOffice_Calc.png
at 2021-03-24 09:17, Support Team said: purchase 匯出匯入也是填編號
at 2021-03-24 09:27, Ms. Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605ae68e8ba81c9add4d998d/v/1dd7deb458ea2b603fdbe26cec1e9161ba523ccc/未命名.png
at 2021-03-24 09:27, Ms. Zoe Chan. said: which row is for inputting the supplier code in the purchase excel?
at 2021-03-24 09:28, Support Team said: column c
at 2021-03-24 09:30, Ms. Zoe Chan. said: just input the supplier code no need to enter the name?
at 2021-03-24 09:30, Support Team said: 是的
at 2021-03-24 09:31, Ms. Zoe Chan. said: then i update the excel with the replaced supplier code,will replace the purcagse list?
at 2021-03-24 09:31, Ms. Zoe Chan. said: purchase
at 2021-03-24 09:32, Support Team said: 系統以編號來識別，相同 Supplier Code 的會覆蓋
at 2021-03-24 09:32, Support Team said: excel 裡面沒有的就不會影響

2021-03-26-Chat transcript on coweasy.com started on Friday, -0204.json

at 2021-03-26 07:05, Ms. Zoe Chan. said: want to ask the Sales monthly statement can be modified?because unlike sales invoice can be select the modified format,monthly statement get no button to change any items inside
at 2021-03-26 07:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/badd6124b1019cbd85082994921d04e10e1a22d3/2021-03-26_15-06-27-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-03-26 07:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/42b286d80942e96f4df8f2431e9a52ac8ec3187d/2021-03-26_15-06-42-銷售月結單_-_Google_Chrome.png
at 2021-03-26 07:07, Support Team said: 這張簡易的才可以修改格式
at 2021-03-26 07:08, Support Team said: 修改和發票或其他單據一樣
at 2021-03-26 07:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0c18393f57a402aca795decd3cfa8b5d1f9ad34f/2021-03-26_15-06-53-銷售月結單_-_Google_Chrome.png
at 2021-03-26 07:08, Support Team said: mrt 在這裡上傳

2021-03-26-Chat transcript on coweasy.com started on Friday, -0205.json

at 2021-03-26 07:24, Ms. Zoe Chan. said: the "sales monthly statement" can change the format?
at 2021-03-26 07:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7ba3480f994d2f11b2bbbda65a81d6c1a352cb09/2021-03-26_15-06-27-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-03-26 07:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/48048833659417f1c30145960288f3bd6e1439f0/2021-03-26_15-06-42-銷售月結單_-_Google_Chrome.png
at 2021-03-26 07:28, Support Team said: 只有這張可以改
at 2021-03-26 07:44, Ms. Zoe Chan. said: need to modifie through mrt file?
at 2021-03-26 07:52, Support Team said: 修改樣式和發票或其他單據一樣

2021-03-26-Chat transcript on coweasy.com started on Friday, -0206.json

at 2021-03-26 08:43, Tim Lo. said: can i add one more user in my existing accoutn?
at 2021-03-26 08:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1c35414421196dd825304db16a062e1d9e559ef2/-28-23-現有使用期訂購新增用戶.png
at 2021-03-26 08:45, Support Team said: 現有使用期訂購新增用戶
at 2021-03-26 08:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/21b2e2eee9b9eb5df980efae45fe3b2cba500b7f/49_25-用戶管理.png
at 2021-03-26 08:46, Support Team said: 訂購用戶 Quota 後，在用戶管理新增用戶
at 2021-03-26 08:46, Tim Lo. said: no buy
at 2021-03-26 08:46, Tim Lo. said: not included in my account
at 2021-03-26 08:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/759dceaefa75409ed971da49d247aa2441f6b160/31_15-銷售.png
at 2021-03-26 08:48, Support Team said: 而外用戶需在訂購平台訂購
at 2021-03-26 08:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a978711b67c70c54e0054b779a0c634cd11771bd/圖片.png
at 2021-03-26 08:49, Support Team said: 現有使用期，選這裡再選選用戶數
at 2021-03-26 08:50, Tim Lo. said: need to pay ?
at 2021-03-26 08:53, Support Team said: 是的

2021-03-26-Chat transcript on coweasy.com started on Friday, -0207.json

at 2021-03-26 07:54, Nick Li. said: hi, 請問在發票中我賣是服務,請問如何輸入數量?
at 2021-03-26 07:55, Nick Li. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605d91b18ba81c9add138d40/v/09f44cf3f9d9113b330ab11833fe5ba2e86ec1d7/未命名.png
at 2021-03-26 07:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3bde66978669bc57c28eae817b3de7414ce2857d/image.png
at 2021-03-26 07:55, Support Team said: 不是庫存的可以直接入金額
at 2021-03-26 08:00, Nick Li. said: 但我的是計平方米,X 單價
at 2021-03-26 08:01, Nick Li. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605d91b18ba81c9add138d40/v/554f8cd2b4799a5aa62b2021d253c58c1ea946f7/未命名.png
at 2021-03-26 08:02, Nick Li. said: 請問如何做到這個效果?
at 2021-03-26 08:02, Support Team said: 這樣在產品設置單位為 平方米，單價入每平方價錢
at 2021-03-26 08:04, Support Team said: 需要登記產品名稱出發票時選這個服務，數量入平方數
at 2021-03-26 08:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9dae7fe5a7fde34fe36ce2870a52807768e89a0c/image.png
at 2021-03-26 08:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/73c504e48f5bc384839ed81c7e09dab488f8d821/image.png
at 2021-03-26 08:06, Nick Li. said: 那會變負庫存嗎?
at 2021-03-26 08:06, Nick Li. said: 因只有售出,沒有存入
at 2021-03-26 08:06, Support Team said: 是的
at 2021-03-26 08:07, Support Team said: 除了服務，有沒有庫存買賣？
at 2021-03-26 08:07, Nick Li. said: 沒有
at 2021-03-26 08:07, Support Team said: 這樣可以不理庫存報表
at 2021-03-26 08:07, Support Team said: 庫存只當作是資料來使用
at 2021-03-26 08:09, Nick Li. said: 請問產品登記在那
at 2021-03-26 08:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9f199b30c2c0dab5ed2a79197303e17a18d6085/2021-03-26_16-10-18-(主頁)_庫存_-_Google_Chrome.png
at 2021-03-26 08:58, Nick Li. said: 還有,想請問如同一客戶有很多聯絡人,是否要開很多個ACC 給每一個聯絡人?
at 2021-03-26 08:59, Support Team said: 是同一個客戶，不同發票的Attn要給不同聯絡人？
at 2021-03-26 08:59, Nick Li. said: 對呀
at 2021-03-26 09:00, Support Team said: 客戶只登記一個，出發票時，ATTN 在帳單地址/送貨地址輸入
at 2021-03-26 09:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a783cbbd2cd1f0622152e4058693cc14ea410d57/2021-03-26_17-00-51-銷售（出貨）_-_Google_Chrome.png
at 2021-03-26 09:01, Support Team said: 發票按這裡可以選之前儲存過的地址

2021-03-26-Chat transcript on coweasy.com started on Friday, -0208.json

at 2021-03-26 08:28, Edward Chan. said: 你好，我做的单价精确到小数点后第三位数，导进系统以后变成精确到小数点后第二位，这样差额有点大，有什么解决办法吗
at 2021-03-26 08:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/af9d0b196af28dc9cc4ce1506b197fd21c3a5d3d/2021-03-26_16-32-07-銷售（出貨）_-_Google_Chrome.png
at 2021-03-26 08:33, Support Team said: 發票的數量單價都可以入4個小數位，但計算出的總數只可以到2個
at 2021-03-26 08:38, Edward Chan. said: 是说我那个单价无论输入到第三位或第四位最终系统都只能到小数点第二位的意思吗？
at 2021-03-26 08:39, Support Team said: 單價可以4個位，但如果數量是1，總額=單價也只有2個位
at 2021-03-26 08:43, Edward Chan. said: 我的数量最少都是上百的，单价也只能两个位的吗
at 2021-03-26 08:44, Support Team said: 單價可以入4個位
at 2021-03-26 08:44, Edward Chan. said: 在哪里修改
at 2021-03-26 08:44, Edward Chan. said: 系统里
at 2021-03-26 08:46, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605d98198ba81c9add9d0f64/v/d9e52b586c71e88ed5f0b4f968c2790d838dd678/image.png
at 2021-03-26 08:46, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605d98198ba81c9add9d0f64/v/52e4825aed19e4c22fec1801c8854f75ac654de7/image.png
at 2021-03-26 08:47, Edward Chan. said: 净单价那里怎么变成三位小数点
at 2021-03-26 08:56, Support Team said: 這是發票頁面？
at 2021-03-26 08:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1dfe3a09f5d85da5830bf443523269e6504f48aa/2021-03-26_16-55-56-銷售（出貨）_-_Google_Chrome.png
at 2021-03-26 08:56, Edward Chan. said: 是的
at 2021-03-26 08:57, Support Team said: 我們試到是這樣，總數沒有誤差
at 2021-03-26 09:00, Edward Chan. said: 主要是金额问题，本来单价0.255，变成0.26，多条发票差额也太大了
at 2021-03-26 09:03, Support Team said: 這張發票是怎樣輸入的，我們輸入後都是按0.255計算，沒有0.26
at 2021-03-26 09:08, Edward Chan. said: 系统导出空白模板，自己上传
at 2021-03-26 09:08, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/605d98198ba81c9add9d0f64/v/e888c774ea3f7cd69762a30275857ba0de156b08/image.png

2021-03-26-Chat transcript on coweasy.com started on Friday, -0209.json

at 2021-03-26 09:04, Accounting. said: ANY CREDIT NOTE ISSUE
at 2021-03-26 09:06, Support Team said: 什麼issue？系統出 Credit Note 有問題？
at 2021-03-26 09:07, Accounting. said: HO W TO ISSUE CREDIT NOTE
at 2021-03-26 09:08, Support Team said: Receipt -> Records / Print -> Custom Credit Note
at 2021-03-26 09:23, Accounting. said: any credit note report?
at 2021-03-26 09:26, Support Team said: 系統的 Credit Note 只是收款/退貨功能的一部分，相關的報表只有 AR 相關的 Customer Sub-ledger 和 Aging Report

2021-03-26-Chat transcript on coweasy.com started on Friday, -0211.json

at 2021-03-26 09:33, Ms. Zoe Chan. said: how to enter "salesperson" into invoice?
at 2021-03-26 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7917b0147ed1cfd55979c3a6b566d88666b4b748/圖片.png
at 2021-03-26 09:39, Support Team said: 銷售員/佣金計算功能需要訂購升級模組才可使用
at 2021-03-26 09:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/521c5875da7dd7a9f994d0e6a47ccdfc0a2d3f90/2021-03-26_17-39-43-銷售（出貨）_-_Google_Chrome.png
at 2021-03-26 09:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3eb150a0f9ca129ab6a10a2369a3f2567942a321/2021-03-26_17-39-56-(主頁)_佣金_-_Google_Chrome.png

2021-03-29-Chat transcript on coweasy.com started on Monday, -0213.json

at 2021-03-29 03:17, Ms. Zoe Chan. said: "bank statement " function is refer to the bank book account kept by the company,or the statement recorded of the bank
at 2021-03-29 03:19, Support Team said: 月結單輸入只是一種輸入的模式用戶可根據銀行提供的月結單來輸入傳票
at 2021-03-29 03:24, Ms. Zoe Chan. said: then for the bank book acct,how shall it to be recorded?and the bank reconciliation statement?
at 2021-03-29 03:27, Support Team said: 是一樣的，銀行/現金相關的傳票，都可以在月結單輸入
at 2021-03-29 03:28, Support Team said: 或者所有的傳票都可以在會計人員輸入這裡，直接入 Debit Credit
at 2021-03-29 03:28, Support Team said: 結果都是輸入了傳票，不要在不同輸入頁面重複輸入就可以
at 2021-03-29 03:32, Ms. Zoe Chan. said: for the creditor (eg bank sme loan)have a specific category or also put into the vendor list?
at 2021-03-29 03:37, Support Team said: Bank loan 不需要用 Accrual科目表新增一個 Current Liability 科目入帳時 Debit Bank, Credit Bank Loan還錢時 Debit Bank Loan, Debit Interest, Credit Bank
at 2021-03-29 03:38, Support Team said: 如同時有不同的Loan，可每個Loan 都新增 Current Liability 科目
at 2021-03-29 03:39, Support Team said: 這樣在Balanc sheet 可以看到 Loan 的明細

2021-03-29-Chat transcript on coweasy.com started on Monday, -0214.json

at 2021-03-29 04:55, Nick Li. said: Hi,想請問在薪金輸入中,是否不能在同一頁輸入不能人名,否則在搜尋時只會顯示第一個人>
at 2021-03-29 04:58, Nick Li. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60615cb38ba81c9add7b508e/v/455693f91030a6f9fc501e01a2eaa37e131c071c/未命名.png
at 2021-03-29 04:58, Support Team said: 紀錄顯示的是Summary，如薪金/支出有不同Vendor，紀錄只顯示首個
at 2021-03-29 04:59, Support Team said: Project 報表？
at 2021-03-29 04:59, Nick Li. said: 那如想分開,是否需第個人入一張?
at 2021-03-29 05:00, Support Team said: 這點我們檢查一下
at 2021-03-29 05:07, Nick Li. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60615cb38ba81c9add7b508e/v/ca23ed9a9fd83311f330ee26d3f43f40117e59e9/未命名.png
at 2021-03-29 05:07, Nick Li. said: 另外還有這個可以不顯示強積金嗎?
at 2021-03-29 05:09, Support Team said: 這個報表不能按科目篩選
at 2021-03-29 05:10, Support Team said: 可以試試匯出excel，再在excel用自動篩選功能只顯示薪金科目

2021-03-29-Chat transcript on coweasy.com started on Monday, -0215.json

at 2021-03-29 06:36, Edward Chan. said: 你好，请问银行收款在哪里录入能冲销我的销售发票
at 2021-03-29 06:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/67913a5000bf77b7afe371e55db5af67fae8cb33/2021-03-29_14-39-29-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-03-29 06:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9af3b58da515eec621509035a76f385d099c8265/2021-03-29_14-39-59-收款（客戶）_-_Google_Chrome.png
at 2021-03-29 06:41, Support Team said: 收款
at 2021-03-29 06:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e84e653f05488823ae76708f8422014b4485cb90/2021-03-29_14-40-37-銀行月結單輸入_-_Google_Chrome.png
at 2021-03-29 06:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/41270b2d3505053490da9bf0e514aa183c90dc90/2021-03-29_14-40-53-銀行月結單輸入_-_Google_Chrome.png
at 2021-03-29 06:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/08715c3b3a9197e05366a2cf56f71ae5ab690e4e/2021-03-29_14-41-53-收款（客戶）_-_Google_Chrome.png
at 2021-03-29 06:42, Support Team said: 或者在月結單輸入，帶過去收款頁面，這樣也一樣可Settle 指定發票的 AR
at 2021-03-29 07:13, Edward Chan. said: 比如说我某个客户有几百上千条发票，每一笔银行收款对应的发票号得一条条选择吗？没有更方便的方法吗
at 2021-03-29 07:14, Support Team said: 是的
at 2021-03-29 07:18, Edward Chan. said: 现在比如说我的发票金额7065元，扣掉银行费用5元，银行实际收款7060元，那个5元要怎么体现
at 2021-03-29 07:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e39572e20cae9f54843e5ac5823a3a9062e196ce/2021-03-29_15-29-52-收款（客戶）_-_Google_Chrome.png
at 2021-03-29 07:30, Support Team said: 第1行，銀行實收
at 2021-03-29 07:31, Support Team said: 其他的費用加新行來輸入

2021-03-29-Chat transcript on coweasy.com started on Monday, -0216.json

at 2021-03-29 09:42, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6061956f8ba81c9adda672ac/v/c8605fa113151231dafde21fec275bbebd8b79b6/image.png
at 2021-03-29 09:42, Edward Chan. said: 你好，金额748，打钩以后为什么会变成748.0001
at 2021-03-29 09:44, Support Team said: 最右的外幣金額只用於顯示匯率的計算，實收金額在下面的Table輸入就可以
at 2021-03-29 09:54, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6061956f8ba81c9adda672ac/v/ec7c060736fd96405bb586547f4d7ebbc7711cef/image.png
at 2021-03-29 09:54, Edward Chan. said: 收款明细-收款户口这里应该怎么填
at 2021-03-29 09:55, Support Team said: 實收是 USD 7061.04？
at 2021-03-29 09:55, Edward Chan. said: 是的
at 2021-03-29 09:56, Support Team said: 所有發票的匯率都一樣？
at 2021-03-29 09:56, Edward Chan. said: 对

2021-03-30-Chat transcript on coweasy.com started on Tuesday,-0218.json

at 2021-03-30 07:56, Mini. said: 為什麼導出來的Director模板總是沒有應收的，只有應付的
at 2021-03-30 07:56, Mini. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6062c3a18ba81c9addc0ea01/v/9edce9f00e2317565a102ce4ca5256f4c0c9f1b4/image.png
at 2021-03-30 07:57, Mini. said: 是不是科目設置有什麼特別識別的地方沒設置好
at 2021-03-30 07:59, Support Team said: 是指 export 只有Current Liability，沒有Current Assets？

2021-03-30-Chat transcript on coweasy.com started on Tuesday,-0220.json

at 2021-03-30 06:35, Edward Chan. said: 你好，金额一致但总显示不平无法保存
at 2021-03-30 06:35, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6062b6f88ba81c9adde7bdcd/v/683fe37a1f39e515ed54dcb10aa648d5a37d69b8/image.png
at 2021-03-30 06:46, Edward Chan. said: 有一条显示保存成功的，去查记录为什么查不到
at 2021-03-30 06:48, Support Team said: 收款的頁面有沒有再重新打開來輸入？入收款時，有沒有修改過發票？
at 2021-03-30 06:50, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6062b6f88ba81c9adde7bdcd/v/eb9ab64f495b7b86c480b58b0b358e5d441e0759/image.png
at 2021-03-30 06:50, Edward Chan. said: 做完之后点新增
at 2021-03-30 07:11, Support Team said: 收款頁面儲存到？
at 2021-03-30 07:12, Edward Chan. said: 可以的，储存成功了，但是这里找不到
at 2021-03-30 07:12, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6062b6f88ba81c9adde7bdcd/v/cea68f6765b52cd12cbc421be7d8ee28ddbe17a3/image.png
at 2021-03-30 07:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff716f245f61d35ac7b0d4400ef56e31ebd12a2b/2021-03-30_15-13-30-(主頁)_會計_-_Google_Chrome.png
at 2021-03-30 07:14, Support Team said: 在收款紀錄搜尋
at 2021-03-30 07:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6404220f9f15ea07a1100241b9ca033c5a419fd4/2021-03-30_15-13-48-銀行月結單輸入_-_Google_Chrome.png
at 2021-03-30 07:15, Support Team said: 或者月結單輸入，tick這裡，這樣會顯示bf/cf時間段內的其他紀錄，可用作對數
at 2021-03-30 07:18, Edward Chan. said: 收款记录的金额是显示发票金额，而不是我实际银行收款的金额吗
at 2021-03-30 07:19, Support Team said: 是顯示幾多？應該會顯示 settled AR 的總數
at 2021-03-30 07:20, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6062b6f88ba81c9adde7bdcd/v/452efbf76c043c945844d9b34700174df6d00374/image.png
at 2021-03-30 07:20, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6062b6f88ba81c9adde7bdcd/v/f7210d21383cc69c5874ac5ec10f47a33803defb/image.png
at 2021-03-30 07:21, Support Team said: 是的，不是直接顯示實收金額
at 2021-03-30 07:22, Edward Chan. said: 那系统在哪里看银行明细账
at 2021-03-30 07:23, Support Team said: 報表可查看 bank book / general ledger
at 2021-03-30 09:11, Edward Chan. said: 你好，一笔收款冲销两个不同公司的发票，可以做在同一张收款单上吗
at 2021-03-30 09:12, Support Team said: 做不到
at 2021-03-30 09:12, Support Team said: 同一張收款只可以一個客戶
at 2021-03-30 09:13, Edward Chan. said: 那只能拆开？
at 2021-03-30 09:16, Support Team said: 是的，在備註/說明寫明check no / transaction reference no，ledger 可在備註/說明看到是同一筆收款

2021-03-31-Chat transcript on coweasy.com started on Wednesda-0222.json

at 2021-03-31 09:13, Edward Chan. said: 你好，我有一部分发票和期初数据已经冲销，现在发现有数据有误但是无法修改，有什么办法吗
at 2021-03-31 09:14, Support Team said: 要先刪除相關收款才可以修改發票/初始餘額
at 2021-03-31 09:16, Edward Chan. said: 但是我要修改的那个数据还没有冲销收款，也修改不了吗
at 2021-03-31 09:16, Support Team said: 發票可以，但初始餘額不可以
at 2021-03-31 09:18, Edward Chan. said: 那要修改初始余额得怎么做
at 2021-03-31 09:18, Support Team said: 要先刪除所有和初始餘額相關的收款/付款，才可以再次修改初始餘額
at 2021-03-31 09:20, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60641be98ba81c9addca6694/v/452e9645b7d363d1230551b9a233a64544e9d533/image.png
at 2021-03-31 09:20, Edward Chan. said: 这些都要删掉吗
at 2021-03-31 09:20, Edward Chan. said: 才能修改
at 2021-03-31 09:20, Support Team said: 是的
at 2021-03-31 09:21, Support Team said: 另外也要看看初始餘額日期，如有明細的日期早過凍結日期，也會不能儲存
at 2021-03-31 09:32, Edward Chan. said: 你好，因为期初余额不能修改，我现在想做一笔分录去冲销，在哪里做
at 2021-03-31 09:33, Support Team said: 会计 -> 会计人员输入 所有的 Entry 都可以直接在這裡Debit Credit 入
at 2021-03-31 09:34, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60641be98ba81c9addca6694/v/d94bfd9774248f3e630cea7ca09b1e5c79cc70e4/image.png
at 2021-03-31 09:35, Support Team said: debitcredit分2行/多行來入
at 2021-03-31 09:35, Support Team said: 要balance
at 2021-03-31 09:39, Edward Chan. said: 这里的应收账不能像银行月结单一样冲销某张发票吗
at 2021-03-31 09:39, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60641be98ba81c9addca6694/v/55b892d47de98722d1c2281d07f409400b8eb9f2/image.png
at 2021-03-31 09:39, Support Team said: 不可以
at 2021-03-31 09:40, Support Team said: 要在收款輸入，才可以選客戶-發票

2021-04-01-Chat transcript on coweasy.com started on Thursday-0223.json

at 2021-04-01 09:28, V1617265662519542 said: hi.....i wonder how should i do the next step
at 2021-04-01 09:29, V1617265662519542 said: just calculate the sum of a staff salary
at 2021-04-01 09:29, V1617265662519542 said: i don't know how should i move on
at 2021-04-01 09:29, V1617265662519542 said: and the staff payment slip, how should i input back her position?
at 2021-04-01 09:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ff0578e49d62062d08b69c76e4c94bbaaa6b547/2021-04-01_17-30-05-薪酬_及_支出_-_Google_Chrome.png
at 2021-04-01 09:33, Support Team said: 入日期，員工，金額再計 MPF
at 2021-04-01 09:33, V1617265662519542 said: new staff, no mpf yet
at 2021-04-01 09:34, Support Team said: 不需MPF的可以不做
at 2021-04-01 09:34, Support Team said: 儲存後可列印出糧單
at 2021-04-01 09:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/48af605471295c5b28e8a1786cbef5fcb6ea98f1/2021-04-01_17-32-52-薪酬_及_支出_-_Google_Chrome.png
at 2021-04-01 09:35, Support Team said: 之後輸入付款，按未交收，或直接在主頁按付款
at 2021-04-01 09:37, V1617265662519542 said: if already step "paid" how could i get back the staff slip?
at 2021-04-01 09:41, Support Team said: 列印糧單是Book數那一步已經做了實際settle時，付款/銀行轉帳這步不會再出單據
at 2021-04-01 09:42, V1617265662519542 said: 我無印到, 點可以印返
at 2021-04-01 09:42, Support Team said: 任何單據出後都可以在對應的紀錄找到
at 2021-04-01 09:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/27ef94929ea94ee5dd8e46db7bc11103b14ae58a/2021-04-01_17-43-16-(主頁)_薪酬_及_支出_-_Google_Chrome.png
at 2021-04-01 09:49, V1617265662519542 said: 為何我看不到總額
at 2021-04-01 09:49, Support Team said: 哪裡看不到總額
at 2021-04-01 09:49, V1617265662519542 said: 員工的薪金單
at 2021-04-01 09:52, V1617265662519542 said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6065875f8ba81c9addfa8c33/v/446652e422b3e6f677e1487bc021bbb17e3d1580/Salary_Slip.pdf
at 2021-04-01 09:53, Support Team said: 糧單會有開未扣MPF和已扣MPF，2個數未扣時應付的薪金，已扣是將會實際收到的數
at 2021-04-01 09:53, V1617265662519542 said: 我怎樣可以加返職位?
at 2021-04-01 09:53, Support Team said: 如沒有MPF的要用 自訂出糧單 3 或 4來出，這張不會有MPF
at 2021-04-01 09:53, V1617265662519542 said: 另外可以不用審批或待批嗎?
at 2021-04-01 09:54, V1617265662519542 said: 我已經按3/4
at 2021-04-01 09:54, Support Team said: 職位需要在員工地址輸入，再修改出糧單樣式，這樣才會顯示
at 2021-04-01 09:55, V1617265662519542 said: 地址? 不是住址嗎?
at 2021-04-01 09:55, Support Team said: 審批功能可在用戶管理，權限這裡停用
at 2021-04-01 09:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dae53e5bd875905329b39cbbd0c37e51be163b5e/2021-04-01_17-56-00-員工_提供商_-_Google_Chrome.png
at 2021-04-01 09:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/33e4c72f5bffd446669c4fd46f1de65c103ccf97/2021-04-01_17-56-46-薪酬_及_支出_-_Google_Chrome.png
at 2021-04-01 09:57, Support Team said: 自訂樣式，將對應的欄位拖放出來顯示
at 2021-04-01 09:58, V1617265662519542 said: :tired_face:
at 2021-04-01 09:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/61a9a9ef5df75cdc522f9c94cfa0d2d0d78c15ce/2021-04-01_17-58-00-用戶管理_-_Google_Chrome.png
at 2021-04-01 09:59, Support Team said: 用戶管理這裡可停用所有的審判功能
at 2021-04-01 09:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f74c8a037831c17d4971b4940679abee4cb2bdf5/2021-04-01_17-58-23-權限_-_Google_Chrome.png
at 2021-04-01 09:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c86b799e18a6825e04dda09e600e53ecd7e1915/2021-04-01_17-58-40-薪酬_及_支出_-_Google_Chrome.png
at 2021-04-01 09:59, Support Team said: 或者不同單據輸入分別設置審判

2021-04-07-Chat transcript on coweasy.com started on Wednesda-0227.json

at 2021-04-07 02:50, Tong Sui Ming. said: Hi, I use Instant Expenses to record expense (Dr expenses and Cr Staff account), and through bank statement import to Dr staff account, but now show outstanding balance on staff ledger, how to update the staff ledger?
at 2021-04-07 02:57, Support Team said: 看看總分類帳, 只查看staff, 檢查有沒有入錯或漏入如果expense 和 bank debit credit 的數一樣是不應該有outstanding的
at 2021-04-07 03:06, Tong Sui Ming. said: As can not input staff no on bank statement transactions, how the system can show the correct balance on staff ledger report, now I enter a negative amount instant expenses for each staff (dr and cr same account) to have the staff ledger shown the correct balance, is it ok?
at 2021-04-07 03:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d284430aef5445f25c08f00dbb5ceb885eedb06/image.png
at 2021-04-07 03:08, Support Team said: 是指這個報表?
at 2021-04-07 03:10, Support Team said: 這個報表是員工/提供商的 Accrued Expense 報表
at 2021-04-07 03:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/97e395c1ca54fa5fa4693c8053f4bb0e01f34dff/2021-04-07_11-10-14-(Main_Page)_Payroll_or_Expense_-_Google_Chrome.png
at 2021-04-07 03:11, Support Team said: Accrued Expense 相關的記錄在這2個頁面輸入
at 2021-04-07 03:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c04c3d884d8237ffe8b5916c86af048de0e6ba4f/image.png
at 2021-04-07 03:11, Support Team said: book數
at 2021-04-07 03:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/292cd20e3017cb327d2e7db5cd680829ee7114b6/image.png
at 2021-04-07 03:11, Support Team said: settle
at 2021-04-07 03:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2c9e0c00db66a1974034b52d09b2b008d26a590d/image.png

2021-04-07-Chat transcript on coweasy.com started on Wednesda-0228.json

at 2021-04-07 02:15, Edward Chan. said: 你好，我的应付账款只有一条二级明细，为什么小计那个金额对不上
at 2021-04-07 02:15, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/606d05158ba81c9add8b199a/v/8915a16741d539a8f69c43a5187eb5d851ad1d44/image.png
at 2021-04-07 02:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57538de476553ee72a25e0f7a66c47c8cacb17f3/image.png
at 2021-04-07 02:17, Support Team said: 這裡不應該輸入
at 2021-04-07 02:18, Edward Chan. said: 这样怎么解决呢
at 2021-04-07 02:20, Support Team said: 改凍結日期,或刪除相關收款付款,才可再修改初始餘額這裡要改為0
at 2021-04-07 02:25, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/606d05158ba81c9add8b199a/v/ed4693a860eaf0df90cf7d264866435e3d57df3b/image.png
at 2021-04-07 02:25, Edward Chan. said: 应该改成什么日期呢
at 2021-04-07 02:26, Support Team said: 早於初始餘額裡所有的日期
at 2021-04-07 02:27, Edward Chan. said: 我现在的这个日期早于了，但无法修改
at 2021-04-07 02:28, Support Team said: 看看提示, 有提示相關的收款/付款編號
at 2021-04-07 02:28, Support Team said: 要刪除所有的settlement才可以再修改初始餘額
at 2021-04-07 02:30, Edward Chan. said: 已经录了一整年的收款记录，删掉太浪费时间了，还有什么办法吗
at 2021-04-07 02:31, Support Team said: 不全刪除就不可以再修改
at 2021-04-07 02:31, Support Team said: 只可以在會計輸入入調整
at 2021-04-07 02:34, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/606d05158ba81c9add8b199a/v/5f7d85e31e69ac48bc60bbf1922596eaa289134e/image.png
at 2021-04-07 02:35, Edward Chan. said: 应收款这里是不是不应该有金额
at 2021-04-07 02:36, Support Team said: 如有明細, 一般就不會有
at 2021-04-07 02:51, Edward Chan. said: 有期初发票没有进系统，我做了分录，收款怎么冲销，再做一笔分录，借银行，贷应收吗
at 2021-04-07 02:51, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/606d05158ba81c9add8b199a/v/58c0d820c8c152926096d911b0010cf108901440/image.png
at 2021-04-07 03:00, Support Team said: 是的，會計輸入這裡不可選客戶，做settlement 也只可以在會計輸入或者銀行月結單輸入做
at 2021-04-07 03:11, Edward Chan. said: 你好，我目前系统就做了销售发票和相应的收款，现在可不可以就是把这些数据导出来，然后删掉系统里的数据，修改期初数，然后再把那些导出来的数据一次性导入系统
at 2021-04-07 03:14, Support Team said: 發票可匯出匯入
at 2021-04-07 03:14, Support Team said: 收款還沒有匯出匯入功能
at 2021-04-07 03:14, Support Team said: 另外,刪除也要逐個記錄確認才可刪除
at 2021-04-07 03:19, Edward Chan. said: 这里科目是不是没办法体现应收款
at 2021-04-07 03:19, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/606d05158ba81c9add8b199a/v/a94d6cde056755621ccb99a298ca09d771258b76/image.png
at 2021-04-07 03:31, Support Team said: 你指什麼?收款戶口只可以選這些科目:Bank, Cash, Other Income, Expenses, Other Expenses, Current Assets, Current Liabilities, Sales Return, Purchases Return, Retained Earnings
at 2021-04-07 03:34, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/606d05158ba81c9add8b199a/v/3805d76fc8a69ce776e2c496210fbc079cb5b2df/image.png
at 2021-04-07 03:34, Edward Chan. said: 这个没办法选择吗
at 2021-04-07 03:36, Support Team said: 是的
at 2021-04-07 03:37, Support Team said: 如一定要用, 我們可以安排後臺設置開放選項, 這樣可以選擇所有科目
at 2021-04-07 03:39, Edward Chan. said: 好的，麻烦你们设置一下
at 2021-04-07 03:39, Edward Chan. said: 大概什么时候能弄好呢
at 2021-04-07 03:40, Support Team said: 預10分鐘左右之後可以刷新頁面試試

2021-04-07-Chat transcript on coweasy.com started on Wednesda-0229.json

at 2021-04-07 03:00, Ms. Zoe Chan. said: for bank statement,how to input the opening balance of the month?
at 2021-04-07 03:02, Support Team said: 系統只可入一個初始餘額, 不會每月都有初始餘額
at 2021-04-07 03:03, Ms. Zoe Chan. said: such as the 1/1/2021,1.2/2021,3/1/2021?
at 2021-04-07 03:05, Support Team said: 系統記賬只會有頭一個初始餘額,之後輸入都是每條 transaction,不會有每月的初始餘額
at 2021-04-07 03:28, Ms. Zoe Chan. said: so if want to have a complete record,need to input the data according the to order of time?cant skip?like having 01/2021,skipped the 02/2021 and enter 03/2021
at 2021-04-07 03:29, Support Team said: 是的
at 2021-04-07 03:30, Support Team said: 只有初始餘額之前的數是在初始餘額輸入總數之後的都是輸入逐條交易記錄
at 2021-04-07 03:32, Ms. Zoe Chan. said: if i want to have record for the two years,like 2019-2020/2020-2021 then i need to complete whole 2019-2020 firstly ,otherwise cant see the true record of 2020-2021?
at 2021-04-07 03:34, Support Team said: 是的
at 2021-04-07 03:38, Ms. Zoe Chan. said: then have any method to speed up?if i have two years figures to input and quite sizable for entry ,i need to input the first year?cant create separate opening balance day?
at 2021-04-07 03:39, Support Team said: 是的, 只有一個opening, 所有數都會一直累計

2021-04-07-Chat transcript on coweasy.com started on Wednesda-0231.json

at 2021-04-07 08:02, Edward Chan. said: 你好，导出会计科目发现有一条只有金额是怎么回事
at 2021-04-07 08:02, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/606d63688ba81c9add73bdff/v/2b046fb0f80dc6aaa5060bc6bf0f21541c8f3e9f/image.png
at 2021-04-07 08:02, Support Team said: 同一個科目, 有其他不同貨幣 會分行
at 2021-04-07 08:10, Edward Chan. said: 还没做收款付款的那个银行，能修改期初数吗
at 2021-04-07 08:11, Support Team said: 只要做過和初始餘額相關的收款付款, 初始餘額就會鎖定, 不能再修改AR/AP以外的其他科目餘額也是不能再修改
at 2021-04-07 08:15, Edward Chan. said: 那因为我导出来修改会计科目，之后重新上传，因为只有金额上传不成功，缺少了那一条数据，应该怎么做呢
at 2021-04-07 08:16, Support Team said: 初始餘額不能再改金額
at 2021-04-07 08:17, Support Team said: 只可以改科目編號/名稱
at 2021-04-07 08:17, Support Team said: 如需修改初始餘額金額, 只可以先刪除所有相關收款/付款
at 2021-04-07 08:22, Edward Chan. said: 系统里的红框内有金额，导致小计错误，那我可不可以在excel里的金额改成0，再上传，这样可行吗
at 2021-04-07 08:22, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/606d63688ba81c9add73bdff/v/8f7188eb6b261f0065a44909e4a8f8ffb69ccddf/image.png
at 2021-04-07 08:22, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/606d63688ba81c9add73bdff/v/ec9ed27f993c3ee4fa41b71b157b87f9e5dedb88/image.png
at 2021-04-07 08:23, Support Team said: 過了凍結日期, 或者已輸入相關收款付款, 就不可以再改初始餘額
at 2021-04-07 08:34, Edward Chan. said: 像这个，第二条只有金额又是什么情况
at 2021-04-07 08:34, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/606d63688ba81c9add73bdff/v/85f73341d3b0ed258adeb0af18c38792c1558d84/image.png
at 2021-04-07 08:37, Support Team said: 這應該和初始餘額頁面一樣, 有明細的輸入, 這裡也分開了顯示

2021-04-08-Chat transcript on coweasy.com started on Thursday-0232.json

at 2021-04-08 02:01, Edward Chan. said: 你好，这笔应付账期初数应该为0，我想要冲减他的期初数，不删掉收款付款数据，怎么做分录，才不会影响我其他的数据
at 2021-04-08 02:01, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/606e58088ba81c9add3ce388/v/71f99d12f6550004beacc68ccf000a1e5766330b/image.png
at 2021-04-08 02:02, Support Team said: 在會計輸入直接Debit Credit 做調整
at 2021-04-08 02:05, Edward Chan. said: 应该贷哪个科目呢
at 2021-04-08 02:05, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/606e58088ba81c9add3ce388/v/2aa8c6d803499ce8e44f9e5649c87b0b9d4d1267/image.png
at 2021-04-08 02:06, Edward Chan. said: 不影响其他数据的前提下
at 2021-04-08 02:06, Support Team said: 盈餘滾存
at 2021-04-08 02:07, Support Team said: 初始餘額裡面所有記錄對應的另一隻腳都是盈餘滾存
at 2021-04-08 02:11, Edward Chan. said: 但是这样应收账的数冲减了，盈余滚存那边的账就不对了
at 2021-04-08 02:17, Support Team said: 初始餘額裡面所有記錄對應的另一隻腳都是盈餘滾存看看balance sheet / trial balance 有沒有其他數不對
at 2021-04-08 02:20, Edward Chan. said: 我的试算平衡表已经是平的，如果改动盈余滚存的话，就不会平了
at 2021-04-08 02:22, Support Team said: debit credit 操作不會導致不平的
at 2021-04-08 02:23, Support Team said: 系統的balance sheet / trial balance要和核數報告對一對金額是否一樣

2021-04-09-Chat transcript on coweasy.com started on Friday, -0233.json

at 2021-04-09 07:51, Shirley. said: Where i can customize invoice?
at 2021-04-09 07:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/753936cc54ef1e1b96395c2d70157cb1d0025ce4/請參考常問問題.png
at 2021-04-09 07:53, Support Team said: 請參考 發票輸入頁面 - FAQ - 自訂表單樣式
at 2021-04-09 07:53, Support Team said: Invoice - FAQ - Customize Forms

2021-04-09-Chat transcript on coweasy.com started on Friday, -0234.json

at 2021-04-09 07:23, verse.wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6070009c8ba81c9addd05303/v/424797426c9e4b20f3bfe65e9543a030821f8272/image.png
at 2021-04-09 07:24, verse.wang. said: 由於Account已關閉，因此我將最後餘額調入exchange loss，但係餘額一直顯示剩餘0.01
at 2021-04-09 07:24, verse.wang. said: 請問我應該如何處理？
at 2021-04-09 07:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8632629614ea14e19ce71d323ed8e07b3d04cb2b/image.png
at 2021-04-09 07:27, Support Team said: BF
at 2021-04-09 07:27, Support Team said: BF 有 USD150, HKD-1102.37
at 2021-04-09 07:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cbccbf0ede5656e818efd79f7fa5213022184e97/image.png
at 2021-04-09 07:29, verse.wang. said: 這是由於上一年度是由美元賬戶轉入該賬戶150美元，而本年度該賬戶轉出HKD1102.37至港幣賬戶導致的？
at 2021-04-09 07:29, verse.wang. said: 明白了，多謝！我試試

2021-04-12-Chat transcript on coweasy.com started on Monday, -0236.json

at 2021-04-12 02:20, Kathine Cheng. said: INV21-02-22-001 這個 invoice ，在選擇中文板本列印時，Remark 2 可以全部出現，但在選擇彩色板本時 Remark 2 的後半部卻不見了，？？
at 2021-04-12 02:21, Support Team said: 看看自訂樣式模板有沒有顯示
at 2021-04-12 02:21, Support Team said: 預設的模板是沒有顯示這欄的
at 2021-04-12 02:24, Kathine Cheng. said: 已查看了，這是我自訂的板本，其他 Invoice 都可以出來，唯這一張 invoice 不行，奇怪？？
at 2021-04-12 02:24, Support Team said: 看看有沒有word wrap
at 2021-04-12 02:25, Support Team said: 或者 auto grow
at 2021-04-12 02:27, Kathine Cheng. said: 這在那？
at 2021-04-12 02:28, Kathine Cheng. said: word wrap 沒有勾
at 2021-04-12 02:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7671686b6ff0df9819d2c6b0c3caa05d2259cf2f/image.png
at 2021-04-12 02:31, Kathine Cheng. said: can grow 都沒有勾
at 2021-04-12 02:31, Support Team said: 你看看可以顯示的是怎樣設定
at 2021-04-12 02:31, Kathine Cheng. said: 2 個都要勾嗎？
at 2021-04-12 02:32, Support Team said: 你看看可以顯示的是怎樣設定
at 2021-04-12 02:32, Support Team said: 或者試試tick 再看preview
at 2021-04-12 02:42, Kathine Cheng. said: 我做了 1 個庫存的盤點，可在那輸入每一項的數目？
at 2021-04-12 02:44, Support Team said: 庫存的數目是系統由所有的進出記錄計算的, 不會直接輸入一個balance
at 2021-04-12 02:45, Support Team said: 如實際盤點和系統不同, 可以在庫存調整轉入, 輸入差異
at 2021-04-12 02:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/66df486445294ad01dabe4a3c60f80db1dfa8362/image.png
at 2021-04-12 02:49, Kathine Cheng. said: 因我想從今年4月開始計算，想和以前的分開，可以怎樣做？
at 2021-04-12 02:52, Kathine Cheng. said: 以前的年份還未處理好，所以我想將它先完全分開來
at 2021-04-12 02:53, Support Team said: 這樣做不到的, 所有數據都是由初始一直帶落去的
at 2021-04-12 02:57, Kathine Cheng. said: 但是庫存調整祇是一個數目，我如何可調整每一個產品的數目呢？
at 2021-04-12 02:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/797dc4e0eac2ff6f7269259f94d35cbfbe935679/image.png
at 2021-04-12 03:00, Kathine Cheng. said: 0k

2021-04-12-Chat transcript on coweasy.com started on Monday, -0237.json

at 2021-04-12 06:49, Ms. Zoe Chan. said: how to create debit note and credit note?
at 2021-04-12 06:51, Support Team said: 儲存發票可列印 Debit note收款/退貨 - Credit note
at 2021-04-12 06:52, Ms. Zoe Chan. said: if credit note for rebate,promotion or sponsor ship?any specific function for that
at 2021-04-12 06:55, Support Team said: 沒有，都是在發票/收款出
at 2021-04-12 06:58, Ms. Zoe Chan. said: if the credit note is issued for deduction of offsetting account receivavble,then how to make it?
at 2021-04-12 06:59, Ms. Zoe Chan. said: like the original AR is $2000,Cn is $300,then the proceed is $1700
at 2021-04-12 07:00, Ms. Zoe Chan. said: and if the debit note is make for the other income like the service invoice that is other than selling of goods,how to make ?
at 2021-04-12 07:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cb6e6a7c4d8551c06046b10143ce40dd974376c9/2021-04-12_15-00-16-1_new_message_-_Google_Chrome.png
at 2021-04-12 07:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a791bfcbfc0fcc100150fb6a31a8909621ed85c3/2021-04-12_15-01-58-Receipt_(Customers)_-_Google_Chrome.png
at 2021-04-12 07:03, Support Team said: 直接收款，收款科目選銀行/現金以外的科目
at 2021-04-12 07:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/44d75cad899c4ddd65c2b5618d053b696e971f4f/2021-04-12_15-02-45-Invoice_(Customers)_-_Google_Chrome.png
at 2021-04-12 07:04, Support Team said: 刪除庫存輸入，直接選收入科目和入金額
at 2021-04-12 07:50, Ms. Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6073e2d38ba81c9add0b6ef9/v/e785f8c28da0b4765fc4ae8eeac9278c4b3b6269/CN_637538393829252201.pdf
at 2021-04-12 07:53, Ms. Zoe Chan. said: for the credit note ,if i want to open the deduction amount and the description,how? the example is,invoice $15000,received cheque$13000 and the given target rebate$2000. After i input both figures$13000,$2000,the credit note only show the total received amount $15000 but ignored the $2000 target rebate that i want to show it separately
at 2021-04-12 08:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/32adaf260431bfd70009fb815ec7971e844c1963/2021-04-12_16-06-28-銷售（出貨）_-_Google_Chrome.png
at 2021-04-12 08:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2508b75126f50816eafeee8c28a19687eac71501/2021-04-12_16-06-41-收款（客戶）_-_Google_Chrome.png
at 2021-04-12 08:08, Support Team said: Receipt / Credit Note 不顯示收款科目，如需分2行顯示，需要直接在發票里加一行負數，或者再新增一張負數的發票來扣減

2021-04-13-Chat transcript on coweasy.com started on Tuesday,-0240.json

at 2021-04-13 03:34, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6074f4668ba81c9addeb978f/v/45c4b069e72d9f1f148f9974262438a8892d5b8b/image.png
at 2021-04-13 03:34, Edward Chan. said: 你好，库存预览一直在读取中，很久了
at 2021-04-13 03:42, Support Team said: 我們試了沒有問題可以load到
at 2021-04-13 03:42, Support Team said: refresh 再看看可不可以
at 2021-04-13 03:48, Edward Chan. said: 怎么把库存编号73的库存转入073
at 2021-04-13 03:48, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6074f4668ba81c9addeb978f/v/0186d6b9ed3fac7779d4b9dc038b1c55afa44809/image.png
at 2021-04-13 03:49, Support Team said: 73 是錯的？
at 2021-04-13 03:49, Edward Chan. said: 对
at 2021-04-13 03:51, Support Team said: 庫存調整轉入，2個產品分別入1行，一正一負來調整數量，單價入採購單價
at 2021-04-13 03:52, Edward Chan. said: 但是采购单价都是0
at 2021-04-13 03:52, Support Team said: 這樣都入0
at 2021-04-13 03:57, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6074f4668ba81c9addeb978f/v/ff18419978a210bced2928fe90c23e2b251925dc/image.png
at 2021-04-13 03:57, Edward Chan. said: 这样就行了吗
at 2021-04-13 04:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8cec868fea80afd39763747e70c8b6a3d260007d/image.png
at 2021-04-13 04:00, Support Team said: 庫存調整
at 2021-04-13 04:00, Support Team said: 庫存轉倉只會更改地區的數量, 庫存總數不會變
at 2021-04-13 04:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/485b2e0ec6662ec0fd45cd5e8cac4199c9d9a513/image.png
at 2021-04-13 04:02, Support Team said: 減少I001 100PCS增加I002 100PCS

2021-04-13-Chat transcript on coweasy.com started on Tuesday,-0241.json

at 2021-04-13 09:40, Edward Chan. said: 你好，如何把这条库存清零
at 2021-04-13 09:40, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/607566548ba81c9addd7ad1f/v/92351910c6f2ecc9ade3c2c3ddf833fefdfe2fd3/image.png
at 2021-04-13 09:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/587a61726d923cc213a3ddd51f15f768897b3f23/圖片.png
at 2021-04-13 09:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4a710147b0e1ec64df05ec54608e8021102d30af/圖片.png
at 2021-04-13 09:41, Support Team said: I001 數量轉去 I002減少I001 100PCS增加I002 100PCS
at 2021-04-13 09:42, Edward Chan. said: 但是那个库存是不应该有的，不能转去另一个库存
at 2021-04-13 09:44, Support Team said: 73 相關的單據有沒有入收款/採購， 可不可以再修改？
at 2021-04-13 09:45, Edward Chan. said: 还没有入收款付款，但是是期初数据
at 2021-04-13 09:45, Support Team said: 初始餘額可否修改？
at 2021-04-13 09:46, Edward Chan. said: 没办法修改
at 2021-04-13 09:46, Support Team said: 073是正確的編號？
at 2021-04-13 09:47, Edward Chan. said: 不是，073本身没有问题
at 2021-04-13 09:48, Support Team said: 即是73是多餘的，庫存數和073重複了？
at 2021-04-13 09:48, Edward Chan. said: 是多余的，单没有和073重复
at 2021-04-13 09:49, Support Team said: 和073無關？
at 2021-04-13 09:49, Edward Chan. said: 是的
at 2021-04-13 09:49, Edward Chan. said: 73不修改的话会影响算成本吗
at 2021-04-13 09:50, Support Team said: 73 是不會使用的？
at 2021-04-13 09:50, Edward Chan. said: 这个73应该删掉，但是删不掉
at 2021-04-13 09:50, Support Team said: 73初始餘額沒有入單價？
at 2021-04-13 09:51, Edward Chan. said: 里面显示有
at 2021-04-13 09:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f7d2706d4fbdc40a8a26d3cdd192c98581cb0444/2021-04-13_17-51-50-庫存調整轉出_-_Google_Chrome.png
at 2021-04-13 09:52, Support Team said: 庫存調整轉出
at 2021-04-13 09:52, Support Team said: 日期選初始餘額日期
at 2021-04-13 09:52, Support Team said: 科目選庫存數量單價跟初始餘額
at 2021-04-13 09:53, Support Team said: 下面table科目選盈餘滾存
at 2021-04-13 09:53, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/607566548ba81c9addd7ad1f/v/df456c9f686250dc7e0eb520150d5b86df42326c/image.png
at 2021-04-13 09:53, Edward Chan. said: 我没有库存那个页面
at 2021-04-13 09:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8c3e6cd1b5d10cf04c5e2590206c6c720484dba5/2021-04-13_17-53-36-庫存調整轉出_-_Google_Chrome.png
at 2021-04-13 09:54, Support Team said: 按“無”可展開
at 2021-04-13 09:54, Edward Chan. said: 好
at 2021-04-13 09:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/309b038d3787269b62c44c7f6b111a17043fbc03/2021-04-13_17-54-25-庫存_-_Google_Chrome.png
at 2021-04-13 09:55, Support Team said: 之後在庫存資料，右下角的其他設定，選停用，或不選可銷售可採購
at 2021-04-13 09:55, Support Team said: 這樣開單就不會選到這個產品
at 2021-04-13 09:55, Edward Chan. said: 好

2021-04-14-Chat transcript on coweasy.com started on Wednesda-0242.json

at 2021-04-14 02:02, Edward Chan. said: 你好，库存73怎么选停用，点停用后是全部库存都隐藏了
at 2021-04-14 02:02, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6076406c8ba81c9add7cee1e/v/9402462eebbe480d54b52faee1457775d445f457/image.png
at 2021-04-14 02:03, Support Team said: 紀錄這裡是的是篩選條件
at 2021-04-14 02:03, Support Team said: 查看庫存
at 2021-04-14 02:04, Support Team said: 最底 其他設定
at 2021-04-14 02:04, Edward Chan. said: 在哪里我看不到
at 2021-04-14 02:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/81ccac3a0d70511bb77237231933d86e8710b34c/圖片.png
at 2021-04-14 02:06, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6076406c8ba81c9add7cee1e/v/b2efab4fa3b187290de7731104edc770fe6f409d/image.png
at 2021-04-14 02:06, Edward Chan. said: 只有这些
at 2021-04-14 02:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/96e42382d1615f8c382f6542a9cbe8bbb11a7645/image.png
at 2021-04-14 02:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/03f9b802e1caf928d1f234cd90e3082fb7d76078/image.png
at 2021-04-14 02:08, Edward Chan. said: 看到了谢谢

2021-04-14-Chat transcript on coweasy.com started on Wednesda-0243.json

at 2021-04-14 04:58, SHERMAN CHAU. said: 想請問如何使用WIP management?
at 2021-04-14 05:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/244f27ea2955547b6105c6459150f0457751d97b/2021-04-14_13-03-03-(主頁)_產品生產單_-_Google_Chrome.png
at 2021-04-14 05:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c8d3ffd756bd82a74b95f1bc69690addc34afef8/2021-04-14_13-04-29-成品生產单_-_Google_Chrome.png
at 2021-04-14 05:09, Support Team said: 這訂購使用升級模組 - 生產模組才會用到
at 2021-04-14 05:10, SHERMAN CHAU. said: 明白, 想問這系統能生產barcode嗎?
at 2021-04-14 05:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a01eea064259e77f151d9e7c171aa02d8e1c2aab/2021-04-14_13-11-05-庫存_-_Google_Chrome.png
at 2021-04-14 05:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c3675223356ec8c6b7ed919b1818869a6fbc3cce/2021-04-14_13-11-15-列印條碼_-_Google_Chrome.png
at 2021-04-14 05:12, Support Team said: 這裡列印條碼
at 2021-04-14 05:12, Support Team said: 沒有輸入條碼的產品會用庫存編號來列印
at 2021-04-14 05:14, Support Team said: 如產品登記有入條碼，入單時，用bar槍掃描，或直接手打都可以找到該產品
at 2021-04-14 05:15, SHERMAN CHAU. said: bar槍會隨系統贈送? 抑或需要自己買?
at 2021-04-14 05:15, SHERMAN CHAU. said: 另外POS 模組會有機附送嗎?
at 2021-04-14 05:16, Support Team said: 系統本身沒有跟硬件，如有需要，請提供聯絡資料，我們轉交給銷售同事和你跟進
at 2021-04-14 05:17, SHERMAN CHAU. said: 所以硬件需要另外收費?
at 2021-04-14 05:17, Support Team said: 是的
at 2021-04-14 05:18, Support Team said: 零售功能可以使用一般電腦，可以上網就用得，不需要使用特定的硬件
at 2021-04-14 05:24, SHERMAN CHAU. said: 另外想問關於需要加工既產品, 在計價完成品成本時, 係使用會計角度計算, 抑或是純粹將原材料成本平均分攤就算?
at 2021-04-14 05:25, SHERMAN CHAU. said: 我考慮既點係有沒有將加工既間接費用計算在完成品既成本中, e.g.人工, 機器折舊
at 2021-04-14 05:27, Support Team said: 系統的生產單功能只會影響庫存數，不會影響會計，不產生會計傳票相關的傳票，需在採購/支出/會計模組輸入
at 2021-04-14 05:28, Support Team said: 銷售時的產品成本，會以原材料的WA成本來計算
at 2021-04-14 05:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b57d361ec88797d3f44446cfd674590f11bb850a/2021-04-14_13-28-03-成品生產单_-_Google_Chrome.png
at 2021-04-14 05:29, Support Team said: 如一次生產會有多個成品，需要設定每個產品佔成本的百分比

2021-04-15-Chat transcript on coweasy.com started on Thursday-0245.json

at 2021-04-15 09:40, Ms. Zoe Chan. said: how to create a credit note for Promotion,sponsorship,target rebate?with showing the amount of the proceeds.
at 2021-04-15 09:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b328857d83c21a424aeae852023941f7ef159a58/2021-04-15_17-42-44-銷售（出貨）_-_Google_Chrome.png
at 2021-04-15 09:45, Support Team said: 發票, 只輸入科目, 不入庫存, 入金額和備註/說明
at 2021-04-15 09:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d6c90ef49d28b5da0717c5d71f1d6101e525761/2021-04-15_17-42-58-銷售（出貨）_-_Google_Chrome.png
at 2021-04-15 09:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57f5612eca9b8723e25e0c8cd28c71eccfeea563/2021-04-15_17-43-44.png
at 2021-04-15 09:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7adbf6051befdfe3c557be0851ad1986377ad9bf/2021-04-15_17-44-02-自訂發票_-_Google_Chrome.png
at 2021-04-15 09:46, Support Team said: 修改發票模板, 改發票的標題和顯示的內容修改並上傳之後, 可在發票列印
at 2021-04-15 09:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c85ab3b9e2f7d68bb59c51ec9340c256e28fff1/2021-04-15_17-44-34-收款（客戶）_-_Google_Chrome.png
at 2021-04-15 09:47, Support Team said: 收取其他發票時, 可以選這張負數的來扣減總金額

2021-04-16-Chat transcript on coweasy.com started on Friday, -0246.json

at 2021-04-16 02:04, Kathine Cheng. said: 你好！請問我在那可查看到當天 POS 的收款情況，如:多少 cash, master card, visa card etc. 我想核對當天POS 的數目.
at 2021-04-16 02:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9397d9e536e0bbe40f09cda414794ccee6633b3d/image.png
at 2021-04-16 02:07, Support Team said: 收款一般會看 Bank Book / Cash Book
at 2021-04-16 02:09, Kathine Cheng. said: Bank book & cash book 在那？
at 2021-04-16 02:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b6410e5fac10793ea4706717360939f0cc478a9/image.png
at 2021-04-16 02:22, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6078efa38ba81c9add8b3253/v/44af891aceec4d874f26e5e7c46ac3262e6dca8a/image.png
at 2021-04-16 02:24, Kathine Cheng. said: 請問在上欄的結存是否代表我現時銀行內儲蓄和支票的總和？
at 2021-04-16 02:27, Support Team said: 一般 C/A S/A 會分開不同科目，並不是總和
at 2021-04-16 02:30, Kathine Cheng. said: 但為何祇出現支票戶口有錢，但S/A沒有數目？
at 2021-04-16 02:31, Support Team said: 沒有輸入紀錄就當然沒有數
at 2021-04-16 02:32, Kathine Cheng. said: 是當天沒有記錄？
at 2021-04-16 02:33, Support Team said: 你入單有沒有選過這個科目？
at 2021-04-16 02:34, Kathine Cheng. said: 我想到了。。
at 2021-04-16 02:36, Kathine Cheng. said: 另: 在 POS 單收的 cash , card 數 會直接入銀行戶口中嗎？
at 2021-04-16 02:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/afdc5b5b9d5bd4a964bdb0ac4de2083214a6c8f5/2021-04-16_10-38-05-(主頁)_工程／店舖_-_Google_Chrome.png
at 2021-04-16 02:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6fd69fa5cd1862c00e6246a17f3d16aea7d35a5/2021-04-16_10-38-51-工程／店舖分析_-_Google_Chrome.png
at 2021-04-16 02:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/19e86e17c2bf02cd05defe0bd6483f9f48a9520a/2021-04-16_10-39-03-零售_Online_-_Google_Chrome.png
at 2021-04-16 02:39, Support Team said: shortcut 在工程店鋪設置

2021-04-16-Chat transcript on coweasy.com started on Friday, -0247.json

at 2021-04-16 03:03, SHERMAN CHAU. said: 想問下個finished goods既costing係按吸收率攤埋indirect cost入去定只係將raw mat既direct cost平均除就算?
at 2021-04-16 03:07, Support Team said: 只按材料的成本來計算

2021-04-16-Chat transcript on coweasy.com started on Friday, -0248.json

at 2021-04-16 03:11, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6079003e8ba81c9add81ba8e/v/089065c468fc2e00ea276171a68bf0556e58ab39/image.png
at 2021-04-16 03:12, Kathine Cheng. said: 我想在這單上加上一些備註，怎樣做？
at 2021-04-16 03:15, Support Team said: 修改樣式請參考常問問題：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-04-16 03:15, Support Team said: 零售紀錄 - 自訂零售 - 修改模板，編輯
at 2021-04-16 03:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8a9e17f00aa37c51567d5b48cc7d7f33cc375586/2021-04-16_11-16-10-發票_-_Google_Chrome.png
at 2021-04-16 03:16, Support Team said: 這裡加文字欄
at 2021-04-16 03:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e786b648714de8f6ab5b6378a9ae1781507f9ef/2021-04-16_11-17-11-發票_-_Google_Chrome.png
at 2021-04-16 03:17, Support Team said: Expression 裡輸入文字
at 2021-04-16 03:19, Support Team said: 不要用 {}
at 2021-04-16 03:20, Kathine Cheng. said: 現時祇有a001 b001 才有cash/visa,我新增了一個店鋪名稱，如何才可有cash/visa 的按鈕？
at 2021-04-16 03:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b8ef09e566c75ca6230d21070e84c5d55703049c/圖片.png
at 2021-04-16 03:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e43c238d1f00262f4609dc444371b31c1af48099/圖片.png
at 2021-04-16 03:21, Support Team said: 這裡新增，選收款科目，輸入顯示的文字
at 2021-04-16 03:32, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6079003e8ba81c9add81ba8e/v/82ccb10b0d08c4281b31bb6da51570bea2228a4b/image.png
at 2021-04-16 03:33, Kathine Cheng. said: POS的方格有什麼作用
at 2021-04-16 03:33, Support Team said: Tick了才會在POS右邊顯示
at 2021-04-16 03:34, Kathine Cheng. said: 是收款鈕嗎？
at 2021-04-16 03:34, Support Team said: 是的

2021-04-16-Chat transcript on coweasy.com started on Friday, -0249.json

at 2021-04-16 03:00, Tong Sui Ming. said: Hi, will the system do the exchange difference when settle foreign currency purchase invoices.
at 2021-04-16 03:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d351c2584efdf1938a088a09d28c35f8c6804a0a/2021-04-16_11-05-15-付款（供應商）_-_Google_Chrome.png
at 2021-04-16 03:06, Support Team said: 需要加一行輸入

2021-04-16-Chat transcript on coweasy.com started on Friday, -0250.json

at 2021-04-16 09:13, SHERMAN CHAU. said: 想問附加嘅pos system係冇連埋收銀機？
at 2021-04-16 09:14, Support Team said: 系統本身沒有跟硬件，如有需要，請提供聯絡資料，我們轉交給銷售同事和你跟進

2021-04-19-Chat transcript on coweasy.com started on Monday, -0253.json

at 2021-04-19 02:45, Kathine Cheng. said: 在訂購單中，我是否可以將多張訂購單一次過轉成發票？
at 2021-04-19 02:45, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/607cebf58ba81c9add502a8a/v/1b54356fc47b18a23ef29564468710b99bf9513c/image.png
at 2021-04-19 02:46, Kathine Cheng. said: sorry, 是報價單
at 2021-04-19 02:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b8cee0628b146c0edc3bbe90e2e67bc7f1a1cca5/2021-04-19_10-48-23-報價單_-_Google_Chrome.png
at 2021-04-19 02:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/39fb53391e842017e9b2faa330bf4b180e9adc33/2021-04-19_10-48-35-報價單_-_Google_Chrome.png
at 2021-04-19 02:49, Support Team said: 報價單 - 轉至發票
at 2021-04-19 03:13, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/607cebf58ba81c9add502a8a/v/1b4ec93b93335a1cad98dac2f425e374df5de2c3/image.png

2021-04-19-Chat transcript on coweasy.com started on Monday, -0254.json

at 2021-04-19 04:05, Tong Sui Ming. said: Hi, when setup a new company, after created stock details, how to input opening stock qty and cost?
at 2021-04-19 04:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1de26a3584c106ce22fdb90e192467d944193f5e/2021-04-19_12-07-07-初始餘額_-_Google_Chrome.png
at 2021-04-19 04:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1759c001251c232f700ab21c11be03a1565197ef/2021-04-19_12-07-46-庫存_-_初始餘額_-_Google_Chrome.png
at 2021-04-19 04:13, Support Team said: 初始餘額，庫存 - 新增在彈出頁面選庫存地區，入數量和成本價
at 2021-04-19 04:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/804070c45033ac8ba23e1ae7310d3bb71a55c74e/2021-04-19_12-09-03-Opening_(24).xls_-_LibreOffice_Calc.png
at 2021-04-19 04:14, Support Team said: 也可以用excel匯出匯入庫存在右邊部分輸入

2021-04-19-Chat transcript on coweasy.com started on Monday, -0256.json

at 2021-04-19 05:13, Tong Sui Ming. said: Hi, how to input opening stock qty and cost ?
at 2021-04-19 05:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c2f7e27cec19195fa2f0ae72f58de58fdbd3dae/圖片.png
at 2021-04-19 05:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee096bb456aae14869df95b7c1e2ba3137ec37b5/圖片.png
at 2021-04-19 05:14, Support Team said: 初始餘額，庫存 - 新增在彈出頁面選庫存地區，入數量和成本價
at 2021-04-19 05:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2e2cf5a84980eb88df21297d8a93cc120ce773b4/圖片.png
at 2021-04-19 05:18, Support Team said: 也可以用excel匯出匯入庫存在右邊部分輸入

2021-04-19-Chat transcript on coweasy.com started on Monday, -0257.json

at 2021-04-19 06:50, Tong Sui Ming. said: HI, how to record opening stock qty and cost?
at 2021-04-19 06:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ad0ca7f90028e8eb87d42e66e932e2b8278d849/圖片.png
at 2021-04-19 06:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff16102d85c687e53d2ccf6a9e3de74fcc890f9c/圖片.png
at 2021-04-19 06:50, Support Team said: 初始餘額，庫存 - 新增在彈出頁面選庫存地區，入數量和成本
at 2021-04-19 06:55, Tong Sui Ming. said: Hi, after i recorded/saved the opening stock qty/cost, can i review/amend the inputted opening stock records.
at 2021-04-19 06:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cdaf70538a0a6396423f48032bd9a5bdc8edf3c2/圖片.png
at 2021-04-19 06:56, Support Team said: 都是在初始餘額
at 2021-04-19 07:03, Tong Sui Ming. said: Hi, can I view the opening stock details if "The opening balance cannot be modified" shown on Opening Balance page
at 2021-04-19 07:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/99d6e730b63ce3bc60347ae6d0465ebab9109878/5_14-45-39-初始餘額.png
at 2021-04-19 07:05, Support Team said: 有提示原因
at 2021-04-19 07:05, Support Team said: 如果是凍結日期，可在公司設置更改
at 2021-04-19 07:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c9a4c8055719be5cabb99ad51acb16274eb6f253/2021-04-19_15-05-40-(主頁)_庫存_-_Google_Chrome.png
at 2021-04-19 07:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/495b0488dec262dde9e4c556e81654a29d023b26/2021-04-19_15-07-20-庫存調整轉入_-_Google_Chrome.png
at 2021-04-19 07:07, Support Team said: 直接在庫存調整轉入也可以
at 2021-04-19 07:08, Support Team said: 日期選初始餘額日期，上面table是Debit，下面是Credit
at 2021-04-19 07:08, Tong Sui Ming. said: Hi, because inputted some records
at 2021-04-19 07:12, Tong Sui Ming. said: I better not to use opening setup if the figure is not 100% correct, is it correct?
at 2021-04-19 07:18, Support Team said: 在其他模組，日期選初始餘額日期效果和在初始餘額頁面輸入也一樣只是在初始餘額頁面可以集中處理方便輸入，可以直接對著核數報告來輸入但如初始餘額入了收款/付款就會鎖定，要先刪除所有相關收款/付款，才可以再修改

2021-04-20-Chat transcript on coweasy.com started on Tuesday,-0261.json

at 2021-04-20 06:46, Edward Chan. said: 你好，我可以點樣join plan?
at 2021-04-20 06:46, Edward Chan. said: 我係你個網站度搵唔到比錢個位
at 2021-04-20 06:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f5787b7a2f5d1512d5e5a623dbd49599b834e626/31_15-銷售.png
at 2021-04-20 06:47, Support Team said: 登入後 - 訂購平台
at 2021-04-20 06:48, Edward Chan. said: 但係我係幫我另一間公司開新的戶口
at 2021-04-20 06:48, Edward Chan. said: 唔係我本身嗰間去extend
at 2021-04-20 06:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9586898e88061e0c146c11d5efac97faf8e401fc/trial.png
at 2021-04-20 06:50, Support Team said: 另一間要先註冊戶口，再訂購

2021-04-20-Chat transcript on coweasy.com started on Tuesday,-0262.json

at 2021-04-20 09:00, Wayne. said: i want to ask, where i can edit the invoice format?
at 2021-04-20 09:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f40a1e16f32ea521c8249f3e40f0961461e580c0/請參考常問問題.png
at 2021-04-20 09:02, Support Team said: 發票頁面 - FAQ - 自訂表單樣式
at 2021-04-20 09:02, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

2021-04-20-Chat transcript on coweasy.com started on Tuesday,-0263.json

at 2021-04-20 08:57, Tommy. said: 請問發票已經收款, 現在需要退款系統應該如何處理
at 2021-04-20 08:57, Support Team said: 是退貨退款？
at 2021-04-20 08:57, Tommy. said: yes
at 2021-04-20 08:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7afd596c6fa8f80647d632c207451bc7c350f8d/06-33-銷售（出貨）.png
at 2021-04-20 08:58, Support Team said: 發票 - 退貨
at 2021-04-20 08:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e22f7065b2dfa8c8e668a4cc022f8c098a8fd3b8/-35-13-收款（客戶）.png
at 2021-04-20 08:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fc97cb0b5582fcb5c0a74df603d11ac24b394c5/-40-24-收款（客戶）.png
at 2021-04-20 08:59, Support Team said: 退款，需要開另一張收款，入負數
at 2021-04-20 09:00, Tommy. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/607e973d8ba81c9add0c5d52/v/5297bd0625acdf624a8b1cbbafbdb26b429bc32f/螢幕截圖_2021-04-20_下午4.59.50.png
at 2021-04-20 09:00, Tommy. said: 發票內沒有退款鍵
at 2021-04-20 09:01, Support Team said: 要在需要退貨那張發票按
at 2021-04-20 09:05, Tommy. said: 找到退貨位置, 原本金額20,000, 退回一部份 5000, 我在收款明細不能輸入金額
at 2021-04-20 09:05, Support Team said: 這張只做退貨
at 2021-04-20 09:06, Support Team said: 退款要開另一張新的收款
at 2021-04-20 09:15, Tommy. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/607e973d8ba81c9add0c5d52/v/fed5325dfa1072d90aab81de5a1ae358d5a87081/螢幕截圖_2021-04-20_下午5.15.06.png
at 2021-04-20 09:15, Tommy. said: 這個位置應該如何輸入
at 2021-04-20 09:15, Tommy. said: 在收取輸入5000嗎?
at 2021-04-20 09:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3bf94f6a36e9690dac11e05d0c8ec42a1e34db6/圖片.png
at 2021-04-20 09:16, Support Team said: 退貨，入退貨的數量
at 2021-04-20 09:16, Tommy. said: 我是服務不是產品
at 2021-04-20 09:16, Tommy. said: 沒有數量
at 2021-04-20 09:16, Tommy. said: 二萬蚊包含兩個服務, 現在是退回其中一個服務$5000
at 2021-04-20 09:17, Support Team said: 需不需要print單給客戶？
at 2021-04-20 09:17, Tommy. said: 不需要
at 2021-04-20 09:18, Support Team said: 可以直接在會計輸入 Debit Revenue Credit Bank/Cash

2021-04-21-Chat transcript on coweasy.com started on Wednesda-0266.json

at 2021-04-21 08:41, Tong Sui Ming. said: can all users see the dashboard screen
at 2021-04-21 08:41, Support Team said: 只有公司Admin看到dashboard
at 2021-04-21 08:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/681622799260759629f043ef842bc1ea67ffc206/2021-04-21_16-42-25-User_Management_-_Google_Chrome.png
at 2021-04-21 08:45, Tong Sui Ming. said: that mean only administrator can see the dashboard
at 2021-04-21 08:45, Support Team said: yes

2021-04-21-Chat transcript on coweasy.com started on Wednesda-0267.json

at 2021-04-21 07:20, Ms. Zoe Chan. said: for the invoice,where is "stock out date" to input ?
at 2021-04-21 07:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/af6e668e7b0b1ea5ac3af83885817d7e902592e4/2021-04-21_15-21-26-1_new_message_-_Google_Chrome.png
at 2021-04-21 07:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f09c37daf0481ac036c7caab28a4976d78c17501/2021-04-21_15-22-01-Invoice_(Customers)_-_Google_Chrome.png
at 2021-04-21 07:27, Ms. Zoe Chan. said: for the CRM,the coins and groups are how to use?
at 2021-04-21 07:28, Ms. Zoe Chan. said: such as i have a customer which is having separately the shops and warehouses, and it is quite a lot for them
at 2021-04-21 07:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2eda96d991888d48151fcf62ac3c86a696489f71/2021-04-21_15-29-41-CRM_-_Google_Chrome.png
at 2021-04-21 07:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c601cf60f2132dd5033803bc1451de02abd21ac9/2021-04-21_15-30-06-Group_(Customer)_-_Google_Chrome.png
at 2021-04-21 07:31, Support Team said: 先新增分組，再選客戶的分組
at 2021-04-21 07:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/710844da7e167b87fb4b54e024d5503c499b8fc0/2021-04-21_15-32-05-Upgrade_Module_-_Google_Chrome.png
at 2021-04-21 07:32, Support Team said: 客戶積分功能需要訂購升級模組才可使用
at 2021-04-21 07:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/78c19a8acaf209679eb9b1d1b1de03b19ab394d4/2021-04-21_15-34-52-Sales_by_Customers_(WA)_-_Google_Chrome.png
at 2021-04-21 07:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f1f3a1d2c65ec1b2161234516d8c640628413ea/2021-04-21_15-35-00-Stock_-_Google_Chrome.png
at 2021-04-21 07:35, Ms. Zoe Chan. said: the group is for the "shops ""warehouse" of different company,like "warehouse-Fortress","warehouse-broadway",or the same company but different shops and warehouses? eg."broadway-shop1,shop2,shop3" ?
at 2021-04-21 07:36, Support Team said: 客戶組別，查看報表時可按客戶組別來篩選產品單價也可按客戶組別來分別設置
at 2021-04-21 07:37, Support Team said: 客戶組別和產品Warehouse和分店沒有關係
at 2021-04-21 07:40, Ms. Zoe Chan. said: then how to input and store different shops and warehouse as default of the customer in CRM?
at 2021-04-21 07:40, Support Team said: 客戶和Warehouse分店沒有關係
at 2021-04-21 07:40, Support Team said: 沒有這樣的設置
at 2021-04-21 07:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8ee811c4449ecf35ab32fa8615c66eb67cf24d8a/2021-04-21_15-41-33-Invoice_(Customers)_-_Google_Chrome.png
at 2021-04-21 07:42, Support Team said: 輸入發票時選擇
at 2021-04-21 07:43, Support Team said: 產品或店鋪可以選預設扣貨的Warehouse，但和客戶/客戶組別無關
at 2021-04-21 08:19, Ms. Zoe Chan. said: the list of the shop or warehouse can be imported through excel?
at 2021-04-21 08:21, Support Team said: Warehouse 和 Project/Shop 沒有匯出匯入功能
at 2021-04-21 08:26, Ms. Zoe Chan. said: need to enter one by one?ave limit in number?
at 2021-04-21 08:29, Support Team said: 是的
at 2021-04-21 08:48, Ms. Zoe Chan. said: For import of inventory ,import Data:Row 9 is with incorrect Delivery Note Date !Row 9 is with incorrect Stock-Out Date !
at 2021-04-21 08:48, Support Team said: import 庫存？
at 2021-04-21 08:48, Ms. Zoe Chan. said: then what s problem for that?the stock out date and delivery note date is after the invoice date
at 2021-04-21 08:49, Support Team said: 庫存是沒有送貨單/出貨日期的
at 2021-04-21 08:49, Ms. Zoe Chan. said: import invoice
at 2021-04-21 08:49, Ms. Zoe Chan. said: invoice(customer)
at 2021-04-21 08:50, Support Team said: 需要跟yyyyMMdd的格式入
at 2021-04-21 08:50, Support Team said: 可以直接入數字，也可以入日期，再將儲存格格式改為yyyyMMdd
at 2021-04-21 08:51, Support Team said: 和Date一樣
at 2021-04-21 08:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b9af514b4e03419a122c7e543dff53825438681f/2021-04-21_16-51-05-Invoice_V6_(22).xls_-_LibreOffice_Calc.png
at 2021-04-21 08:53, Ms. Zoe Chan. said: 2021/03/30 is ok to use?
at 2021-04-21 08:54, Support Team said: 20210330不要分隔
at 2021-04-21 08:55, Ms. Zoe Chan. said: 2021 03 30 also cant?
at 2021-04-21 08:55, Support Team said: 是的
at 2021-04-21 09:03, Ms. Zoe Chan. said: For non-inventory records, please enter in the Amount fileds. For inventory records, please enter in the inventory No., Quantity and Unit Price fileds. Please only enter one of them. Do not enter both in the same line.
at 2021-04-21 09:04, Ms. Zoe Chan. said: the non inventory item,like delivery charge,shall not enter inventory number too?
at 2021-04-21 09:05, Ms. Zoe Chan. said: which one is inventory number in the excel?
at 2021-04-21 09:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/586568da49f522450248cad8a0b7d0dea9a97f43/2021-04-21_17-05-50-Invoice_V6_(24).xls_-_LibreOffice_Calc.png
at 2021-04-21 09:06, Support Team said: 只入這裡，綠色部分不要入
at 2021-04-21 09:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10c091e10f6481bde6204207921b8fb687d9a6bb/2021-04-21_17-07-46-Invoice_(Customers)_-_Google_Chrome.png
at 2021-04-21 09:11, Ms. Zoe Chan. said: then how to input the class of the non inventory item if only input the amount(orange) but not enter in green column?
at 2021-04-21 09:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aa81a27ccdf1fc0cc3c82fa57a8d6579b5a9f0dc/2021-04-21_17-11-39-(Main_Page)_Accounting_-_Google_Chrome.png
at 2021-04-21 09:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2fb806cfe56805bf36659e615969c530e9a9314e/2021-04-21_17-12-11-Chart_of_Accounts_-_Google_Chrome.png
at 2021-04-21 09:13, Support Team said: 入科目編號，橙色直接入金額
at 2021-04-21 09:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1fb2efc4cedd8713d3a8ee4d02275b51f544f1fc/2021-04-21_17-13-52-Invoice_V6_(24).xls_-_LibreOffice_Calc.png
at 2021-04-21 09:21, Ms. Zoe Chan. said: and dont enter the delivery date for such item too?
at 2021-04-21 09:22, Support Team said: 綠色的不要入
at 2021-04-21 09:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c8c6d13ccca178d943398a844f836dfea284839b/2021-04-21_17-22-15-Invoice_V6_(24).xls_-_LibreOffice_Calc.png
at 2021-04-21 09:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bd53d5055d102de0b5a25c6bb485f02fe89fd510/2021-04-21_17-22-26-Invoice_(Customers)_-_Google_Chrome.png
at 2021-04-21 09:23, Support Team said: 最後面的是發票的這些部分
at 2021-04-21 09:23, Support Team said: 有的才輸入
at 2021-04-21 09:34, Ms. Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/607fc1558ba81c9adde15188/v/7311f2c94a8073d0bfa5fa8dd82b3b2c32849d92/invoice.png
at 2021-04-21 09:35, Ms. Zoe Chan. said: the delivery charges show in the invoice with the account code.how to only show the "delivery charge" text
at 2021-04-21 09:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc3c5b4ffb2bee722e08e4f6c8259b8472318a16/圖片.png
at 2021-04-21 09:38, Support Team said: 請參考 發票輸入頁面 - FAQ - 自訂表單樣式Invoice - FAQ - Customize Forms
at 2021-04-21 09:38, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-04-21 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7164b91deac0128f395daa47f07689f9ae2abc4c/2021-04-21_17-37-12-Invoice_-_Google_Chrome.png
at 2021-04-21 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c4690c873b22078083c048da87f4ef2252b46921/2021-04-21_17-37-35-Invoice_-_Google_Chrome.png
at 2021-04-21 09:39, Support Team said: 自訂表單樣式，刪除前面 Code 的部分
at 2021-04-21 09:39, Support Team said: 這樣，庫存也不會顯示編號，只顯示名稱

2021-04-22-Chat transcript on coweasy.com started on Thursday-0268.json

at 2021-04-22 03:58, Ms. Zoe Chan. said: if i have the stock record of the 31/03/2021,can i input these figures of the different classification separately in the stock list?
at 2021-04-22 03:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e01b8832365d840678853111fea5e4b2341f5a92/5_14-40-44-Dashboard.png
at 2021-04-22 03:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/326b698965c236a9db8173981aad062fdbe5e4fe/-33-58-初始餘額.png
at 2021-04-22 03:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/357528cd7ec956f8b3102658e1775d1efb2626fc/-34-23-庫存_-_初始餘額.png
at 2021-04-22 03:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1abe95281ec8b0a2f1491b13e1cd16df9cd13358/-35-31-庫存_-_初始餘額.png
at 2021-04-22 04:00, Support Team said: 庫存初始餘額, 在這裡輸入數量和成本價
at 2021-04-22 04:04, Ms. Zoe Chan. said: for the cost price,if the cost is every times different purchase from suppliers,how to compute?
at 2021-04-22 04:06, Ms. Zoe Chan. said: it vary as the payment is on different currency
at 2021-04-22 04:06, Support Team said: 31/03/2021 已做了核數?
at 2021-04-22 04:06, Support Team said: 請根據核數時盤點的實際情況輸入
at 2021-04-22 04:07, Ms. Zoe Chan. said: only have checked the quantity of the closing stock
at 2021-04-22 04:10, Support Team said: 成本計算多數會用 weighted average, 或 first in first out 這2種方法
at 2021-04-22 04:11, Support Team said: 請根據公司policy, 或向進行核數的會計師樓查詢

2021-04-22-Chat transcript on coweasy.com started on Thursday-0269.json

at 2021-04-22 08:21, Ms. Zoe Chan. said: for stock location,how to delete the warehouse A and B in default setting but not in use?
at 2021-04-22 08:25, Support Team said: 所有單據的地區，所有庫存預設地區，都沒有選的地區，才可以刪除
at 2021-04-22 08:29, Ms. Zoe Chan. said: so i need to change the stock location of these two location,after that can delete them?
at 2021-04-22 08:29, Support Team said: 是的
at 2021-04-22 08:49, Ms. Zoe Chan. said: for the change of accounting nature,in the opening balance and the charter of account ,it shows"The Account has been in use and its Nature cannot be changed!"
at 2021-04-22 08:50, Ms. Zoe Chan. said: i need to find the entry of it and delete it then re entry again?
at 2021-04-22 08:50, Ms. Zoe Chan. said: but how can i search the all entries of it?
at 2021-04-22 08:50, Support Team said: 科目要沒有用過才可改性質
at 2021-04-22 08:50, Support Team said: 在總分類帳查看
at 2021-04-22 08:51, Ms. Zoe Chan. said: 總分類帳 thaqt is general ledger?
at 2021-04-22 08:51, Support Team said: 是的
at 2021-04-22 08:54, Ms. Zoe Chan. said: i find that the account receivables were assumed as transferred into bank-current account,but actually it shall be through saving bank-accounts.and it is a lot of it now.how can i change them in a batch for one time ?
at 2021-04-22 08:55, Support Team said: 是在哪裡輸入的？
at 2021-04-22 08:56, Ms. Zoe Chan. said: find in general ledger
at 2021-04-22 08:56, Support Team said: transaction 在哪裡輸入？
at 2021-04-22 08:57, Ms. Zoe Chan. said: just only input the opening balances,the stock and the invoice
at 2021-04-22 08:57, Ms. Zoe Chan. said: then the ending date it shows the settlement through the bank-current account
at 2021-04-22 08:58, Ms. Zoe Chan. said: in the general ledger
at 2021-04-22 08:58, Support Team said: 輸入Opening 系統是 Debit AR，Credit Retained Earnings
at 2021-04-22 08:58, Support Team said: 不會是 Bank account
at 2021-04-22 08:59, Support Team said: ledger 可以點擊查看單據
at 2021-04-22 08:59, Support Team said: 請截圖給我們是哪裡settle
at 2021-04-22 09:00, Ms. Zoe Chan. said: then if i just enter the opening balance of the current account,how to delete it?it show the message when itry to do so
at 2021-04-22 09:00, Ms. Zoe Chan. said: The Account has been in use and its Nature cannot be changed!
at 2021-04-22 09:01, Ms. Zoe Chan. said: in the charter of accounts and opening balance
at 2021-04-22 09:02, Support Team said: 直接改Opening 金額為0
at 2021-04-22 09:07, Ms. Zoe Chan. said: oh thanks it work
at 2021-04-22 09:13, Ms. Zoe Chan. said: how to change the purchase no after the Purcahse(supplier) is inputted?
at 2021-04-22 09:13, Ms. Zoe Chan. said: need to delete it cant amend the purchase number simply and directly?
at 2021-04-22 09:15, Support Team said: 單號儲存後就不可以修改，在新單儲存前才可修改
at 2021-04-22 09:16, Support Team said: 可以在舊單，按 duplicate，改單號儲存，再刪舊單
at 2021-04-22 09:20, Ms. Zoe Chan. said: fr the payment,if i want to amend the payment number after inputted,can it?or same method as purchase?
at 2021-04-22 09:21, Ms. Zoe Chan. said: if the payment no(voucher number) may be vary
at 2021-04-22 09:22, Support Team said: 付款的單號也是儲存後不能再改而付款沒有複製功能，要重新入過
at 2021-04-22 09:24, Ms. Zoe Chan. said: 付款沒有複製功能，要重新入過<
at 2021-04-22 09:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/385be968c018e819cbb7bdd4eac53d9d969fa321/2021-04-22_17-25-59-List_Payment_(Suppliers)_-_Google_Chrome.png
at 2021-04-22 09:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/539cf36ab32dd233e7722e668c94ce358adaa345/2021-04-22_17-26-12-Payment_(Suppliers)_-_Google_Chrome.png

2021-04-23-Chat transcript on coweasy.com started on Friday, -0270.json

at 2021-04-23 02:20, Ms. Zoe Chan. said: how to input multi location for the stock?
at 2021-04-23 02:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/50463d43d9712905f10b0bb94fdd482befdf24d3/image.png
at 2021-04-23 02:21, Support Team said: 庫存只登記一個預設地區
at 2021-04-23 02:21, Support Team said: 輸入採購/發票時可以選其他地區
at 2021-04-23 02:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/af22495a79aa608f20eb2ab8de496b28d044ce0e/image.png
at 2021-04-23 02:22, Ms. Zoe Chan. said: if my stock have two or three locations,then how i change it in the stock list?
at 2021-04-23 02:22, Support Team said: 這裡可以看到不同地區的數量

2021-04-23-Chat transcript on coweasy.com started on Friday, -0271.json

at 2021-04-23 03:10, Ms. Zoe Chan. said: i have tried to input the multiple location of stock with two location ,TM and kc as changed a TM tag as TM+KC but the remaining other TM tag become TM+KC too.how to amend back?:
at 2021-04-23 03:11, Ms. Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6082372c8ba81c9addae80ba/v/b1dab6f08e3a1c48832c74e6ce9ba3f189781d52/未命名.png
at 2021-04-23 03:11, Ms. Zoe Chan. said: IN HERE
at 2021-04-23 03:14, Support Team said: 不清楚你的問題, 庫存只登記一個預設地區, 預設地區是入單時選這個庫存, 會自動選這個預設地區輸入採購/發票時, 可以選其他地區來入倉或扣貨

2021-04-23-Chat transcript on coweasy.com started on Friday, -0272.json

at 2021-04-23 08:04, veronica. said: 你好, 我剛才 import 了幾將 JV, 用 accounting input -> excel import, 發現 voucher no (JV no) 應之前已有記錄, 但新入的我無為意用了重覆, coweasy 無出 error 就impoort 咗, 但發現之前已入的數不見了 (是 MPF exps 2020.03.31 JV2003001
at 2021-04-23 08:07, Support Team said: 匯入是按單號/傳票編號找到系統的單據，有的會直接覆蓋，沒有的才會新增
at 2021-04-23 08:09, veronica. said: 但我原先入的 voucher, 所有內容真係無咗, 只得番新入那張? 咁之前嗰張啲數去咗邊?
at 2021-04-23 08:09, Support Team said: 之前的已被匯入覆蓋
at 2021-04-23 08:12, veronica. said: 之前已有的 JV no, coweasy 不是會 reject 新的 import 嗎?
at 2021-04-23 08:12, veronica. said: 咁無留意 voucher number, 咪好危險?
at 2021-04-23 08:18, Support Team said: 系統頁面本身有傳票編號的控制，而excel是系統外的功能，用戶需要自行處理傳票編號
at 2021-04-23 08:19, veronica. said: 但之前如 voucher number 相同了, 即使是 import 入去也會出 error, 不是嗎?
at 2021-04-23 08:20, Support Team said: 是當同一張單據，直接覆蓋
at 2021-04-23 08:20, veronica. said: 咁你地 system 好危險, 唔見晒啲囉都唔知?
at 2021-04-23 08:23, Support Team said: 匯入功能目的是方便用戶一次過輸入/修改單據傳票編號需要用戶自行管理
at 2021-04-23 08:24, veronica. said: 無言
at 2021-04-23 08:26, Support Team said: 如用戶怕excel匯入會有數據不見，請直接在系統介面輸入，系統介面會管理傳票編號，重複編號不會儲存會提示用戶更改

2021-04-23-Chat transcript on coweasy.com started on Friday, -0273.json

at 2021-04-23 09:55, Edward Chan. said: 你好，这几笔银行有冲销但是为什么应收账没有冲减呢
at 2021-04-23 09:56, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60828ae88ba81c9add63b1bd/v/3d230877a585a57a1901210cd691954eb66e5a3e/image.png
at 2021-04-23 09:56, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60828ae88ba81c9add63b1bd/v/9d55295fa63c17b4e9bea35c62f4007e624215ce/image.png
at 2021-04-23 09:57, Support Team said: 2020 5月沒有顯示這條收款？
at 2021-04-23 09:57, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60828ae88ba81c9add63b1bd/v/0466ad7ea89b8e2f1a1da50b47cc9c5a50c7e335/image.png
at 2021-04-23 09:57, Edward Chan. said: 有这笔收款
at 2021-04-23 09:59, Support Team said: 總分類帳有顯示？
at 2021-04-23 09:59, Support Team said: 是什麼有問題？
at 2021-04-23 10:00, Edward Chan. said: 总分类账的结余数增加，没有减少那几条已经冲销的发票的金额
at 2021-04-23 10:01, Edward Chan. said: 而且不止这几条，我看了下面好多也是这个问题

2021-04-23-Chat transcript on coweasy.com started on Friday, -0274.json

at 2021-04-23 08:18, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6082821e8ba81c9addb0680e/v/1e420f49472678dbe360951e4253f5723edad90d/image.png
at 2021-04-23 08:18, Kathine Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6082821e8ba81c9addb0680e/v/a60f12da7f7b54aaaa6ae4b164707c95486add0e/image.png
at 2021-04-23 08:20, Kathine Cheng. said: why a001 nothing happen in received a/c
at 2021-04-23 08:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7913317b45deaab52aafa7d129b0027f38c629f/2021-04-23_16-20-59-Project_Shop_Analysis_-_Google_Chrome.png
at 2021-04-23 08:21, Support Team said: 新project可以新增shortcut

2021-04-26-Chat transcript on coweasy.com started on Monday, -0276.json

at 2021-04-26 06:38, Edward Chan. said: 你好，这里看得到的发票是不是代表之前没有被冲销过？
at 2021-04-26 06:38, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608651148ba81c9add9a69f0/v/6f5523f35cc73ac815b341aae04958ee86398fe0/image.png
at 2021-04-26 06:39, Support Team said: 按未交收金額，可查看這張發票的往來
at 2021-04-26 06:44, Edward Chan. said: 这样是说明没有冲销过吗
at 2021-04-26 06:44, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608651148ba81c9add9a69f0/v/d05c2d11ac950f4e063972235c0c72d1b5b0550a/image.png
at 2021-04-26 06:45, Support Team said: 是的
at 2021-04-26 08:02, Edward Chan. said: 你好，可以看系统应收账款里未收金额的明细吗
at 2021-04-26 08:03, Support Team said: 可查看帳齡報表

2021-04-27-Chat transcript on coweasy.com started on Tuesday,-0277.json

at 2021-04-27 04:59, Mini. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608788d78ba81c9add5b9ab6/v/29d66b3416c645ddcab4bf9d22c6e437413d9d68/image.png
at 2021-04-27 04:59, Mini. said: 這是什麼意思？
at 2021-04-27 04:59, Mini. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608788d78ba81c9add5b9ab6/v/206d176a0d8e09461a99ec064443dffebf42717a/image.png
at 2021-04-27 05:00, Mini. said: 匯入成本室出現的
at 2021-04-27 05:00, Support Team said: 看看編號是不是有發票已經用了

2021-04-27-Chat transcript on coweasy.com started on Tuesday,-0278.json

at 2021-04-27 08:54, Gigi Tsang. said: Hi, 想請問為何要入的invoice no.顯示為existed但在invoice list 看不到?
at 2021-04-27 08:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/87fc3fef65b9a368e9e2f55944543133d405508d/2021-04-27_16-55-30-(主頁)_會計_-_Google_Chrome.png
at 2021-04-27 08:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/62fdc429bcd230520f3682ef2133047216f1550d/2021-04-27_16-55-49-記錄匯總_-_Google_Chrome.png
at 2021-04-27 08:56, Support Team said: 試試這裡找不找到
at 2021-04-27 08:57, Gigi Tsang. said: 好,麻煩
at 2021-04-27 08:58, Gigi Tsang. said: 找不到
at 2021-04-27 08:59, Gigi Tsang. said: 沒有記錄
at 2021-04-27 09:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9cc9e72faad174539622f88a8f8c3ccd943a2f76/2021-04-27_16-59-59-銷售（出貨）_-_Google_Chrome.png
at 2021-04-27 09:00, Support Team said: 看看有沒有廢單
at 2021-04-27 09:02, Gigi Tsang. said: 都沒有
at 2021-04-27 09:02, Support Team said: 發票紀錄和廢單紀錄的日期都選闊一些看看
at 2021-04-27 09:03, Gigi Tsang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6087cf848ba81c9add54b882/v/2b890778b09f363b6ac0bafa74efc3a435bb1dd7/image.png
at 2021-04-27 09:04, Gigi Tsang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6087cf848ba81c9add54b882/v/bdd1d2a83a18d05539d002e16e09199e830e2d00/image.png
at 2021-04-27 09:04, Gigi Tsang. said: 我已選全部 還是沒有
at 2021-04-27 09:17, Support Team said: 再入一次發票試試會不會提示編號已使用
at 2021-04-27 09:21, Gigi Tsang. said: 可以了，麻煩哂

2021-04-29-Chat transcript on coweasy.com started on Thursday-0282.json

at 2021-04-29 08:39, Zoe Chan. said: 您好
at 2021-04-29 08:40, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608a70bd8ba81c9add330aad/v/2fa781887f02ab4fdbb14e21a8c1603a4300a4a1/image.png
at 2021-04-29 08:40, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608a70bd8ba81c9add330aad/v/5abdab13c0bfb78b8378cb3d47c6487052d896a1/image.png
at 2021-04-29 08:40, Zoe Chan. said: 我做店铺的收入的时候，发生的费用跟收款的一起做在了销售收入模块那，结果费用类支出的数据到不了工程店铺分析那
at 2021-04-29 08:40, Zoe Chan. said: 请问是怎么回事
at 2021-04-29 08:46, Support Team said: 費用不是在收款時輸入，是需要在支出模組， 支出頁面 選擇店舖才可 顯示
at 2021-04-29 08:46, Zoe Chan. said: 因为我收款的时候是扣除了一些费用后才把款到银行账户上的
at 2021-04-29 08:47, Zoe Chan. said: 那这样子要按摩操作
at 2021-04-29 08:48, Zoe Chan. said: 摩=怎么
at 2021-04-29 08:51, Zoe Chan. said: 可以在开发票的的时候也把费用开到发票上吗
at 2021-04-29 09:06, Support Team said: 暫時收款未能選工程/店鋪要在支出再做一次，1行不選工程/店鋪金額入負數，另1行選工程/店鋪金額入正數，這樣將沒有指定工程/店鋪的支出轉去所選工程/店鋪而不在支出輸入，先在發票輸入，支出金額要入負數來扣減發票應收的總數
at 2021-04-29 09:11, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608a70bd8ba81c9add330aad/v/7f4caa1726f032a1fb22fbe98d8cdfebfd6defac/image.png
at 2021-04-29 09:14, Zoe Chan. said: 意思是说我图片上的费用要在支出模块再做一次
at 2021-04-29 09:15, Zoe Chan. said: 而不在支出輸入，先在發票輸入，支出金額要入負數來扣減發票應收的總數 这个有点不明白
at 2021-04-29 09:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/21e4233e966dad60821968aea7c670ebfd303ca6/2021-04-29_17-16-29-Invoice_(Customers)_-_Google_Chrome.png
at 2021-04-29 09:18, Support Team said: 入負數
at 2021-04-29 09:22, Zoe Chan. said: 暫時收款未能選工程/店鋪要在支出再做一次，1行不選工程/店鋪金額入負數，另1行選工程/店鋪金額入正數，這樣將沒有指定工程/店鋪的支出轉去所選工程/店鋪而不在支出輸入，先在發票輸入，支出金額要入負數來扣減發票應收的總數 这里面包含了两个方法
at 2021-04-29 09:22, Zoe Chan. said: 如果是两个方法的话我就明白了
at 2021-04-29 09:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/58632b74f737d7a073c133e48235fa80e2ebef19/2021-04-29_17-23-24-Receipt_(Customers)_-_Google_Chrome.png
at 2021-04-29 09:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0d3501f77a1aad145763af31d01e750912615a90/2021-04-29_17-23-30-Payroll_Expense_-_Google_Chrome.png
at 2021-04-29 09:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/22135f02937349205e39c08487cc7d218509501a/2021-04-29_17-24-02-GL_-_Google_Chrome.png
at 2021-04-29 09:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6d2713e26ec085d144f851553ac9a6131a42af7d/2021-04-29_17-22-04-Project_Shop_Analysis_-_Google_Chrome.png
at 2021-04-29 09:25, Support Team said: 在支出輸入的方法
at 2021-04-29 09:25, Support Team said: 總分類帳顯示會比較繁冗
at 2021-04-29 09:26, Support Team said: 暫時只有這2種方法輸入
at 2021-04-29 09:27, Zoe Chan. said: 但我选择在发票中直接入折扣的话，那这样子在店铺明细中就看不出费用的比例
at 2021-04-29 09:28, Support Team said: 是的
at 2021-04-29 09:28, Zoe Chan. said: 所以还是选择在支出收入比较好
at 2021-04-29 09:28, Support Team said: 發票要選支出科目
at 2021-04-29 09:28, Zoe Chan. said: 那这样子的也可以看到费用明细的比例吗
at 2021-04-29 09:29, Support Team said: >>但我选择在发票中直接入折扣的话，那这样子在店铺明细中就看不出费用的比例如果直接選收入來扣就會這樣
at 2021-04-29 09:32, Zoe Chan. said: 请问店铺的库存在那可以查看
at 2021-04-29 09:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3a9e6f89ff31f43afe508415d8e90b3861b3dbc/2021-04-29_17-33-14-Invoice_(Customers)_-_Google_Chrome.png
at 2021-04-29 09:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9b24b40f95f7b6648f3061b4949dec68d4a3cf85/2021-04-29_17-33-55-Project_Shop_Analysis_-_Google_Chrome.png
at 2021-04-29 09:35, Support Team said: 庫存不會直接和店鋪相關聯
at 2021-04-29 09:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ffc522ac9315e013faac031bc221c19898fd2e4/2021-04-29_17-35-11-Invoice_(Customers)_-_Google_Chrome.png
at 2021-04-29 09:36, Support Team said: 只可以分地區來計算入貨出貨的數量
at 2021-04-29 09:39, Zoe Chan. said: 因为我在系统上没有办法看到库存
at 2021-04-29 09:40, Zoe Chan. said: 一直在转
at 2021-04-29 09:40, Zoe Chan. said: 是因为系统的原因吗
at 2021-04-29 09:44, Support Team said: 是哪個頁面？

2021-04-29-Chat transcript on coweasy.com started on Thursday-0283.json

at 2021-04-29 09:39, Ms. Zoe Chan. said: <
at 2021-04-29 09:39, Ms. Zoe Chan. said: what problem for that?
at 2021-04-29 09:45, Support Team said: 日期要跟這個格式
at 2021-04-29 09:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/43428c1ada8aa988cb81e22d96b479dc6fbdf60b/2021-04-29_17-45-33-Invoice_V6_(26).xls_-_LibreOffice_Calc.png
at 2021-04-29 09:50, Ms. Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608a7d3d8ba81c9add325430/v/02a8aea2a01d35391fafaf1b6a5cb1f1d89329cb/date.png
at 2021-04-29 09:55, Support Team said: Sales Order Date ？
at 2021-04-29 09:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9fea147f1d9c9b8d6664c6ac445e307df0d29bdc/2021-04-29_17-57-45-Invoice_V6_(27).xls_-_LibreOffice_Calc.png
at 2021-04-29 09:58, Support Team said: 格式是這樣的？如沒有訂購SO功能，這裡的 AO AP 2欄是空白的
at 2021-04-29 09:59, Ms. Zoe Chan. said: i see
at 2021-04-29 10:00, Ms. Zoe Chan. said: i have changed it as cash collected when i think it is optional columns
at 2021-04-29 10:00, Ms. Zoe Chan. said: how to enter the cash collection for excel input?
at 2021-04-29 10:02, Ms. Zoe Chan. said: that is when the good delivers,the cash is given by the customer fully or partially for the sales
at 2021-04-29 10:04, Support Team said: 要在收款輸入
at 2021-04-29 10:04, Support Team said: excel 匯入可以現在系統輸入幾條收款，再匯出excel參考格式
at 2021-04-29 10:05, Ms. Zoe Chan. said: such as the goods is sold at $4000,the cash collected from customer is $1000 and the remaining account receivable is $3000
at 2021-04-29 10:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/adcf6add8ae75706970c44f92f434a829e33bf45/2021-04-29_18-05-28-Receipt_V6_(28).xls_-_LibreOffice_Calc.png
at 2021-04-29 10:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/69a21f5e2511bb8e6b22c105970b6587ea9577e6/2021-04-29_18-05-36-Receipt_V6_(28).xls_-_LibreOffice_Calc.png
at 2021-04-29 10:06, Ms. Zoe Chan. said: neeed to match with the specific invoice?
at 2021-04-29 10:06, Support Team said: 是的
at 2021-04-29 10:06, Support Team said: 綠色所收取發票的金額
at 2021-04-29 10:07, Support Team said: 藍色收款戶口和金額
at 2021-04-29 10:07, Ms. Zoe Chan. said: ok thx for the answer

2021-04-29-Chat transcript on coweasy.com started on Thursday-0284.json

at 2021-04-29 09:47, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608a80c08ba81c9add7ae097/v/b7f60844bad7994d234e1212a4f3419c9df0f659/image.png
at 2021-04-29 09:48, Zoe Chan. said: 这里
at 2021-04-29 09:48, Zoe Chan. said: 没有办法看到记录
at 2021-04-29 09:52, Zoe Chan. said: 麻烦解答一下哈，谢谢
at 2021-04-29 10:02, Support Team said: 是哪間公司這樣, 其他公司可不可以顯示到?

2021-04-30-Chat transcript on coweasy.com started on Friday, -0286.json

at 2021-04-30 05:08, Sin. said: 想增加門店在那裡加入?
at 2021-04-30 05:08, Sin. said: 在那裡加入基礎單位?
at 2021-04-30 05:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/07610f06811090fdb3c004819ab0754f628ae19c/2021-04-30_13-07-22-1_new_message_-_Google_Chrome.png
at 2021-04-30 05:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/015ae7a4a9adc5ec1de1eb13e4a1adbab36b93e8/2021-04-30_13-07-36-工程／店舖分析_-_Google_Chrome.png
at 2021-04-30 05:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c237784dc0405452e4ba00f5b6af226f8eb7486d/2021-04-30_13-07-53-1_new_message_-_Google_Chrome.png
at 2021-04-30 05:22, Sin. said: What is 建立多IC
at 2021-04-30 05:23, Support Team said: 是哪裡? 系統預設沒有 IC
at 2021-04-30 05:23, Sin. said:
https://www.coweasy.com/Base/InvEdit.aspx
at 2021-04-30 05:23, Support Team said: 請截圖
at 2021-04-30 05:24, Sin. said: How
at 2021-04-30 05:24, Support Team said: 鍵盤按 Print Screen
at 2021-04-30 05:24, Sin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608b907d8ba81c9adda91821/v/6a32bd187bb2967cbcf76abdec77ede0a1c850d2/image.png
at 2021-04-30 05:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c5c58a8daa96b911ed31f7743c92e05cd62bd3ab/2021-04-30_13-25-27-庫存_-_Google_Chrome.png
at 2021-04-30 05:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8712627a1667896c512b24c4df5702f2662327ae/2021-04-30_13-25-39-產地_-_Google_Chrome.png
at 2021-04-30 05:26, Support Team said: 這幾個欄位用戶可以自行改名

2021-04-30-Chat transcript on coweasy.com started on Friday, -0287.json

at 2021-04-30 07:09, Sin. said: 可以導入品牌嗎?
at 2021-04-30 07:11, Support Team said: 只有這些主要的基礎資料可以匯出匯入: 會計科目表, 客戶, 供應商, 員工, 庫存
at 2021-04-30 07:12, Support Team said: 地區牌子顏色等資料, 在匯入庫存時, 如本身沒有的會自動新增

2021-04-30-Chat transcript on coweasy.com started on Friday, -0289.json

at 2021-04-30 08:00, Sin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608bb9008ba81c9add5f5e42/v/cbc0b84f60ba24dba2eb9b50e10470814d8c4e17/image.png
at 2021-04-30 08:01, Sin. said: 這裡可以導入品牌嗎?
at 2021-04-30 08:02, Support Team said: 只有主要的基礎資料可以匯出匯入: 會計科目表, 客戶, 供應商, 員工, 庫存
at 2021-04-30 08:02, Support Team said: 地區牌子顏色等資料, 在匯入庫存時, 如沒有的會自動新增

2021-04-30-Chat transcript on coweasy.com started on Friday, -0291.json

at 2021-04-30 09:36, Sin. said: 如何導入產品資料?
at 2021-04-30 09:38, Sin. said: 如何導入產品資料?
at 2021-04-30 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8b53376fe78aa2b335a35a6c4cd5e2b64e58ebed/2021-04-30_17-38-55-庫存_-_Google_Chrome.png
at 2021-04-30 09:39, Sin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608bce7a8ba81c9addf4d191/v/b1e8317464d9cdf333c1add4df6a10c8d74525e7/image.png
at 2021-04-30 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3e73685c0f7e7dd3e4025cc06f69489d6b4c31ca/圖片.png

2021-05-03-Chat transcript on coweasy.com started on Monday, -0294.json

at 2021-05-03 06:45, Hans Cheung. said: 請問由shopline匯入資料是什麼格式?
at 2021-05-03 06:48, Support Team said: 請使用在 SHOPLINE 裡下載的 excel匯入
at 2021-05-03 06:58, Hans Cheung. said: 請問用shopline中那一個表 ?
at 2021-05-03 07:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57858eeedc4be51cb596ba8178a5b58416be44eb/2021-05-03_15-06-29-orders_20200614123456(ShopLine).xls_-_LibreOffice_.png
at 2021-05-03 07:21, Hans Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608f9b788ba81c9addad9604/v/db631a0a3d19aeec2721decaf4b763d1ee8a16c1/shopline_orders.xls
at 2021-05-03 07:21, Hans Cheung. said: 試了這個, 但不能滙入 ?
at 2021-05-03 07:21, Hans Cheung. said: 顯示 : 模板格式不正確！可能是更新了模板，請再次匯出空白模板。
at 2021-05-03 07:22, Support Team said: 訂單號碼來源訂單號碼訂單日期訂單狀態預購訂單付款方式付款日期付款狀態貨幣付款訂單號碼付款總金額訂單小計運費附加費優惠折扣折抵購物金訂單合計訂單備註送貨方式送貨狀態收件人收件人電話號碼地址 1地址 2城市地區/州/省份國家／地區郵政編號（如適用)管理員備註門市名稱統一編號發票地址商品貨號商品名稱選項商品原價商品結帳價結帳價類型數量商品類型商品成本
at 2021-05-03 07:23, Support Team said: 應該會有這些欄位
at 2021-05-03 07:43, Hans Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608f9b788ba81c9addad9604/v/e6e88f03b2ac23f4d148ce5ed8a59c7576a7d55c/shopline_orders.xls
at 2021-05-03 07:44, Hans Cheung. said: 還是不成功 ! 不知欠了些什麼 ?
at 2021-05-03 07:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f23b57ed2c70e940c7b42fb0f458f8e790d827b9/2021-05-03_15-45-26-紀錄_銷售（出貨）_-_Google_Chrome.png
at 2021-05-03 07:47, Support Team said: 送貨狀態，已取貨/已發貨，這2種才匯入
at 2021-05-03 07:53, Hans Cheung. said: 是否改送貨狀態 為 已取貨/已發貨 ?
at 2021-05-03 07:56, Support Team said: 請根實際情況，如Shopline的送貨狀態不是updated的才人手改再匯入
at 2021-05-03 08:05, Hans Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/608f9b788ba81c9addad9604/v/80bca13d88fcf2392d5aad93a6887a8cd09a62c6/error.jpg
at 2021-05-03 08:06, Hans Cheung. said: 還是不成功 ! 是否没有shopline這個名稱有關

2021-05-04-Chat transcript on coweasy.com started on Tuesday,-0295.json

at 2021-05-04 02:02, Hans Cheung. said: 早晨! Tracy, 請給由shopline滙入資料的欄位名稱 tks!
at 2021-05-04 02:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a5375e526716a198b14d21093697b0334fc30eb8/shopline_orders_(1).xls
at 2021-05-04 02:18, Support Team said: 昨天你這個excel格式應該是對的
at 2021-05-04 02:40, Hans Cheung. said: 成功! tks! 另有關CowEasy API 會否有操作說明 ?
at 2021-05-04 02:42, Support Team said: 請參考
https://www.coweasy.com/api/swagger/ui/index
at 2021-05-04 02:43, Support Team said: 也可用 Demo Account 測試

2021-05-04-Chat transcript on coweasy.com started on Tuesday,-0296.json

at 2021-05-04 06:35, Ms. Zoe Chan. said: how to make the sales return for the service invoice that is for the repair purpose?like the exchange of the stock to the customer that do not involve the money
at 2021-05-04 06:45, Support Team said: 是要做退貨，還是什麼操作？
at 2021-05-04 06:52, Ms. Zoe Chan. said: 退貨 return inwards
at 2021-05-04 07:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/324296617c857c42079995d0a6c01ee0d8e6fbb3/-59-52-(主頁)_銷售_(批發).png
at 2021-05-04 07:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d5dffb023ef60fa7040522e39f8f63a962fc9bdd/-35-13-收款（客戶）.png
at 2021-05-04 07:02, Support Team said: 銷售退貨
at 2021-05-04 07:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/54beaa58fdb2a039c34ad0e8777eec92eb0003f8/-11-36-銷售（出貨）.png
at 2021-05-04 07:02, Support Team said: 或者直接在發票數量負數退貨
at 2021-05-04 07:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0d121131a280a8111ef04e9db72a9382a834cf84/-19-16-收款（客戶）.png
at 2021-05-04 07:03, Support Team said: 之後在其他發票收款時扣減
at 2021-05-04 08:14, Ms. Zoe Chan. said: for 換貨:the exchange of the stock to the customer that do not involve the money?
at 2021-05-04 08:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7f454a961fccdad339efd77847532a5f84b6e0a0/2021-05-04_16-16-21-(主頁)_庫存_-_Google_Chrome.png
at 2021-05-04 08:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8a3770e9b8fa527cf08ce8574f7c0667ee107090/2021-05-04_16-16-54-1_new_message_-_Google_Chrome.png
at 2021-05-04 08:17, Support Team said: 庫存調整
at 2021-05-04 08:17, Support Team said: 數量1正1負
at 2021-05-04 08:18, Support Team said: 單價要入採購價，否則會影響成本計算
at 2021-05-04 08:19, Support Team said: 這樣入只用作紀錄，不影響會計庫存一出一入，不影響總數
at 2021-05-04 08:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e56978d9901dea6cf04bd84bf068fc136d96f1bf/2021-05-04_16-20-35-(主頁)_維修_-_Google_Chrome.png
at 2021-05-04 08:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ad56f41df5c4775b8fc24ffbaab6b4842255ba7/2021-05-04_16-20-08-升級模組_-_Google_Chrome.png
at 2021-05-04 08:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a82c35296db4f5bd479de75581567901611e1208/2021-05-04_16-21-44-換貨單_-_Google_Chrome.png
at 2021-05-04 08:22, Support Team said: 或者升級功能，和庫存調整效果一樣

2021-05-05-Chat transcript on coweasy.com started on Wednesda-0297.json

at 2021-05-05 09:30, Hans Cheung. said: 請問用CowEasy 的apiKey 及 apiSecret 是什麼?
at 2021-05-05 09:31, Support Team said: 啟用升級模組後，在公司設定查看
at 2021-05-05 09:36, Hans Cheung. said: 已經啟用咗, 在公司設定那裏看到 ?
at 2021-05-05 09:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/24e7e94ef2b8e94b728d40b4524dabe6707b446a/2021-05-05_17-36-49-Company_Setting_-_Google_Chrome.png
at 2021-05-05 09:39, Hans Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/609263248ba81c9add064ebb/v/3a4b75c33965b84c858d5ad5fa8ffa467b9b70de/圖片.png
at 2021-05-05 09:40, Hans Cheung. said: 没有api的項目
at 2021-05-05 09:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/527c92d51d96e74f6698b75d54689f7c6833a6ea/2021-05-05_17-40-28-Upgrade_Module_-_Google_Chrome.png
at 2021-05-05 09:41, Support Team said: 這裡已開試用/訂購？
at 2021-05-05 09:42, Hans Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/609263248ba81c9add064ebb/v/176d8b11c95067dd1edfe3185560077f8a09b3de/圖片.png
at 2021-05-05 09:42, Hans Cheung. said: 是否這個 ?
at 2021-05-05 09:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b61a32d8811048dca5df138ba09bc76d45f5897a/圖片.png
at 2021-05-05 09:42, Support Team said: 這裡

2021-05-06-Chat transcript on coweasy.com started on Thursday-0298.json

at 2021-05-06 02:03, account1. said: I input details into invoice, but the invoice only showed company name did not showed items on the invoice. pls help to check
at 2021-05-06 02:06, account1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60934c198ba81c9add3ed332/v/f43862861364df2f450c99ba54381cf8cf2f63f6/INV_637558917394891097_(2021.5.6)_2.pdf
at 2021-05-06 02:06, account1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60934c198ba81c9add3ed332/v/68cc410085b420f92d9bb06d47a631adec53918c/cow_easy_(2021.5.6)_1.docx
at 2021-05-06 02:07, Support Team said: 修改過的模板也給mrt文件我們檢查一下
at 2021-05-06 02:08, account1. said: can I keep going to use ?
at 2021-05-06 02:09, Support Team said: 修改過的模板
at 2021-05-06 02:09, Support Team said: mrt文件send給我們檢查一下
at 2021-05-06 02:11, account1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60934c198ba81c9add3ed332/v/a32790bdc4d98d655e47acc9ad8dd21b0eb6f6c1/cow_easy_(2021.5.6)_1.docx
at 2021-05-06 02:12, account1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60934c198ba81c9add3ed332/v/43583d8d35f2b369fcd7e4d30593f358994ac7c3/INV_637558917394891097_(2021.5.6)_2.pdf
at 2021-05-06 02:12, account1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60934c198ba81c9add3ed332/v/9ad095e6c164f7ec99f7e62dce0d68c8c18d67a7/cow_easy_(2021.5.6)_1.docx
at 2021-05-06 02:12, Support Team said: 你這個pdf 是修改過的模板
at 2021-05-06 02:12, Support Team said: 不我我們預設模板
at 2021-05-06 02:12, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-05-06 02:13, Support Team said: 請參考修改模板樣式，下載模板send給我們檢查

2021-05-06-Chat transcript on coweasy.com started on Thursday-0302.json

at 2021-05-06 09:45, mr chu. said: 我想問我有D 產品想加入糸統應該點做?
at 2021-05-06 09:46, mr chu. said: 可以用excel 表批量加入嗎?
at 2021-05-06 09:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f61fb8305ee245a2c31e4ab099986c69d8512cf8/2021-05-06_17-46-57-庫存_-_Google_Chrome.png
at 2021-05-06 09:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4aac9e39902b41d0024b182ca1230166bf40dc7b/2021-05-06_17-47-04-庫存_-_Google_Chrome.png
at 2021-05-06 09:48, Support Team said: 先匯出，在匯出的excel輸入，再匯入

2021-05-10-Chat transcript on coweasy.com started on Monday, -0304.json

at 2021-05-10 07:04, Zoe Chan. said: 您好，请问库存在哪里增加
at 2021-05-10 07:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b1dde04fb02a5615e956332f9988401c2c8b0abc/-45-35-(主頁)_庫存.png
at 2021-05-10 07:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/00b3f3c99451410aa6e0e8a57a97116276937e54/-45-49-庫存.png

2021-05-10-Chat transcript on coweasy.com started on Monday, -0305.json

at 2021-05-10 07:35, Zoe Chan. said: 您好
at 2021-05-10 07:35, Zoe Chan. said: 请问库存在哪里新增
at 2021-05-10 07:35, Zoe Chan. said: 增加库存
at 2021-05-10 07:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b5933ee112f485422bceea6c818be564ee471b5b/圖片.png
at 2021-05-10 07:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2261c74457368d227c72fb3cb5065524cdc115aa/圖片.png
at 2021-05-10 07:39, Zoe Chan. said: 如果是像亚马逊的第三方发货这个呢？怎么操作
at 2021-05-10 07:40, Zoe Chan. said: 就是收款不在亚马逊平台收款的，库存是从亚马逊出的
at 2021-05-10 07:40, Zoe Chan. said: 那这个库存上怎么去操作
at 2021-05-10 07:45, Zoe Chan. said: 目前我司的账目的库存只做了亚马逊店铺的，公司上的库存是没有做到COWEASY
at 2021-05-10 07:46, Support Team said: 庫存資料都是在這裡輸入
at 2021-05-10 07:46, Support Team said: 入貨/出貨，分別在採購/銷售輸入
at 2021-05-10 07:47, Support Team said: 不同網購平台的銷售，可以都當該平台是其中一個倉庫
at 2021-05-10 07:48, Support Team said: 採購/銷售時選該倉來入貨/出貨
at 2021-05-10 07:48, Zoe Chan. said: 现在我入库存是
at 2021-05-10 07:48, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6098e20e8ba81c9addb2bc0d/v/6fe9920ee48be07de15d8d5141b296a08cb05ca2/image.png
at 2021-05-10 07:48, Zoe Chan. said: 是从这里操作吗
at 2021-05-10 07:48, Support Team said: 是的
at 2021-05-10 07:48, Support Team said: 登記產品資料
at 2021-05-10 07:49, Zoe Chan. said: 是增加之前已有的产品的数量哦
at 2021-05-10 07:49, Support Team said: 採購
at 2021-05-10 07:49, Support Team said: 入貨在採購輸入
at 2021-05-10 07:50, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6098e20e8ba81c9addb2bc0d/v/de17dd1d9d286dd72a59c0ebb5c8e83c0d50058e/image.png
at 2021-05-10 07:50, Zoe Chan. said: 在这里吗
at 2021-05-10 07:50, Support Team said: 是的
at 2021-05-10 07:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/80f9102c8726ab809ad36eaff765fe9d265c1298/2021-05-10_15-51-03-(主頁)_庫存_-_Google_Chrome.png
at 2021-05-10 07:51, Zoe Chan. said: 我在采购（收货）输入了，产品的数量会关联到库存那儿，是吗？
at 2021-05-10 07:51, Support Team said: 採購入貨後，這裡可看到數量增加了
at 2021-05-10 07:51, Support Team said: 可查看 庫存閱覽/庫存盤點報表
at 2021-05-10 07:52, Zoe Chan. said: 好
at 2021-05-10 07:52, Zoe Chan. said: 像报废的产品？在哪操作
at 2021-05-10 07:53, Zoe Chan. said: 关系到库存数量减少的
at 2021-05-10 07:53, Support Team said: 銷售在發票輸入
at 2021-05-10 07:53, Support Team said: 壞貨或丟失在庫存調整轉出
at 2021-05-10 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4f769dc3c23f36afa5cc1d274e6cb99c732648ea/2021-05-10_15-53-14-(主頁)_庫存_-_Google_Chrome.png

2021-05-10-Chat transcript on coweasy.com started on Monday, -0306.json

at 2021-05-10 08:04, Wayne. said: 想问自订发票PREVIEW后是出来中文，如何展示出英文？
at 2021-05-10 08:06, Support Team said: 會根系統語言出中英文
at 2021-05-10 08:08, Wayne. said: 甚么办
at 2021-05-10 08:08, Wayne. said: 點SET？
at 2021-05-10 08:09, Wayne. said: 把自己的語言改成英語？
at 2021-05-10 08:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f9cd16f037a1ff2b3038daad390c56447e5fb86e/2021-05-10_16-09-15-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-05-10 08:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1179fce968712c57eb87e851d4ec78f370fd73a/2021-05-10_16-09-37-銷售（出貨）_-_Google_Chrome.png

2021-05-10-Chat transcript on coweasy.com started on Monday, -0307.json

at 2021-05-10 07:12, Wayne. said: 那個地方可以自定義發票的式樣
at 2021-05-10 07:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/04e045d3458038dc5029368b368c6b7d3f77df68/請參考常問問題.png
at 2021-05-10 07:13, Support Team said: 請參考：輸入頁面 - FAQ - 自訂樣式
at 2021-05-10 07:14, Wayne. said: where I can find FAQ
at 2021-05-10 07:14, Wayne. said: ok i see
at 2021-05-10 07:14, Wayne. said: your message box covered....
at 2021-05-10 07:14, Wayne. said: it is behind~~
at 2021-05-10 07:20, Wayne. said: 你們有沒有一些客戶做好的模版給我改？現在裡面的不是很好看。
at 2021-05-10 07:21, Support Team said: 沒有的，客戶修改的樣式，我們我們攞不到也不可以給其他客戶
at 2021-05-10 07:21, Wayne. said: 很難用呢。。一路說有ERROR
at 2021-05-10 07:27, Support Team said: 入用戶需要我們代為修改自訂樣式，可參考中小企帳戶額外服務的收費
at 2021-05-10 07:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fb74a45ab1acfdff70fa7dd321455712c56528cf/2021-05-10_15-25-17-訂購_-_Google_Chrome.png
at 2021-05-10 07:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4eb24c9a6fe810b41c78302b4c306059d7b7a82e/2021-05-10_15-27-16.gif
at 2021-05-10 07:29, Support Team said: 如需要代為修改，請電郵發票樣本至 support@coweasy.com，同事會根據樣本為你報價

2021-05-11-Chat transcript on coweasy.com started on Tuesday,-0308.json

at 2021-05-11 02:40, Zoe Chan. said: 您好
at 2021-05-11 02:41, Zoe Chan. said: 我在销售那出货了，但实际上这个不算到出货中的成本中的，那请问这个怎么可以在账上将成本转出
at 2021-05-11 02:43, Zoe Chan. said: 就是把库存减少的同时不增加主营业务成本
at 2021-05-11 02:52, Support Team said: CowEasy 在入銷售時不會Debit成本Credit庫存用戶在每年年末/每月月尾做Stock Posting，年末Debit 期末庫存Credit庫存，下年年初Debit庫存Credit期初庫存，這個步驟可以在系統的庫存滾存報表自動計算和輸入，或者用戶手動計算後在會計輸入裡輸入在P&L的成本這樣計算：起初庫存 + 期間採購 - 期末庫存所以當用戶有特殊情況時，需要手動計算庫存價值再輸入：年末Debit 期末庫存Credit庫存，下年年初Debit庫存Credit期初庫存
at 2021-05-11 02:57, Zoe Chan. said: 好，我这边先做一下，不会再问你，谢谢

2021-05-11-Chat transcript on coweasy.com started on Tuesday,-0309.json

at 2021-05-11 03:13, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6099f6218ba81c9addb0341f/v/f6c40f5fc5713e00a5e230a1c68f1fdd7bde3b13/image.png
at 2021-05-11 03:13, Zoe Chan. said: 我当初上传到系统的库存是否可以修改，再哪可以修改
at 2021-05-11 03:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fda4e44a1869d8fd15d609f955e14c2b3c57abe1/2021-05-11_11-14-29-Dashboard_-_Google_Chrome.png
at 2021-05-11 03:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cbdae0319fe3d2032a8f7a06394ad08e828488b9/2021-05-11_11-14-43-初始餘額_-_Google_Chrome.png
at 2021-05-11 03:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3f35e8c3dee1b0b5fb8cce576189ea16185c4b8a/2021-05-11_11-15-09-庫存_-_初始餘額_-_Google_Chrome.png
at 2021-05-11 03:17, Zoe Chan. said: 好

2021-05-11-Chat transcript on coweasy.com started on Tuesday,-0310.json

at 2021-05-11 03:20, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6099f7fd8ba81c9addcafd5b/v/f95a403bf5a340b2d2bc105427aa99e698c7b033/image.png
at 2021-05-11 03:21, Zoe Chan. said: 库存上我之前做的数据
at 2021-05-11 03:21, Zoe Chan. said: 是不是我的哪个步骤错了
at 2021-05-11 03:21, Zoe Chan. said: 期初库存上没有我之前做的数据
at 2021-05-11 03:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b3ce06c9879b9bcc2686b0b1691f0b0ce2a6027d/圖片.png
at 2021-05-11 03:22, Support Team said: 按這行
at 2021-05-11 03:24, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6099f7fd8ba81c9addcafd5b/v/f3cf7bdfd1e89950af3f345f65156c1b843431c3/image.png
at 2021-05-11 03:24, Zoe Chan. said: 还是没有数据
at 2021-05-11 03:24, Support Team said: 按“貨”

2021-05-11-Chat transcript on coweasy.com started on Tuesday,-0311.json

at 2021-05-11 03:40, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6099fc848ba81c9add0c7668/v/5b498846feaf065a843000f565892e383b74ab00/image.png
at 2021-05-11 03:40, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6099fc848ba81c9add0c7668/v/9c947478d76baa5e0854f86fcb686dd9b75e03bc/image.png
at 2021-05-11 03:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f2199d7bccaf20ba9e28571dac8b24b898116382/2021-05-11_11-41-18-庫存_-_初始餘額_-_Google_Chrome.png
at 2021-05-11 03:46, Zoe Chan. said: 期初的科目都要用这个吗？盈余滚存
at 2021-05-11 03:46, Support Team said: 是的
at 2021-05-11 03:47, Zoe Chan. said: 那我平时入货的呢
at 2021-05-11 03:47, Zoe Chan. said: 那这个科目又用啥
at 2021-05-11 03:47, Support Team said: 入貨是Debit COGS Credit AP/Bank/Cash
at 2021-05-11 03:49, Zoe Chan. said: 好的，明白

2021-05-11-Chat transcript on coweasy.com started on Tuesday,-0312.json

at 2021-05-11 04:15, Hans Cheung. said: 有冇方法可以快速清除所有測試的輸入資料 ?
at 2021-05-11 04:16, Support Team said: 訂購後，如需清空資料，請電郵至 support@coweasy.com 註明帳戶登入電郵，與你確認後會清空帳戶所有資料，包括所有基礎數據和單據

2021-05-11-Chat transcript on coweasy.com started on Tuesday,-0313.json

at 2021-05-11 08:01, Zoe Chan. said: 您好
at 2021-05-11 08:01, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/609a39b58ba81c9addee3e1a/v/0a3167930da2b68978a8769b7b10c27c8ff050a7/image.png
at 2021-05-11 08:02, Zoe Chan. said: 我这边当期采购的，成本全部都计入了当期了
at 2021-05-11 08:02, Zoe Chan. said: 但是我这边知道就是我销售多少成本就多少，剩下的就是库存了
at 2021-05-11 08:02, Zoe Chan. said: 那这个要怎么操作
at 2021-05-11 08:04, Support Team said: 這個個工程/店鋪 P&L？
at 2021-05-11 08:07, Zoe Chan. said: 是的
at 2021-05-11 08:11, Support Team said: 銷售成本請查看財務報表的P&L工程/店鋪 P&L 只按單據有選工程/店鋪的來顯示，只用作參考

2021-05-11-Chat transcript on coweasy.com started on Tuesday,-0314.json

at 2021-05-11 08:24, Zoe Chan. said: 您好
at 2021-05-11 08:24, Zoe Chan. said: 那我可以单独看店铺的PL吗
at 2021-05-11 08:28, Support Team said: 工程/店鋪P&L 的銷售成本可能只會看到期間採購如要看到正確的期初+期間-期末，用戶需要分別計算和輸入各個工程/店鋪的期初期末，會相對複雜

2021-05-11-Chat transcript on coweasy.com started on Tuesday,-0315.json

at 2021-05-11 09:09, iris wang. said: 你好，請問description最多可以輸入多少個字？
at 2021-05-11 09:09, Support Team said: 哪裡的Desc？
at 2021-05-11 09:12, iris wang. said: 會計輸入，銀行輸入，裡面的description
at 2021-05-11 09:12, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/609a498c8ba81c9add2422e6/v/85de00a749a55720c37222a9841907bd05ebd095/image.png
at 2021-05-11 09:14, Support Team said: 應該最多 80 或 160 個character

2021-05-11-Chat transcript on coweasy.com started on Tuesday,-0316.json

at 2021-05-11 09:36, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/609a4fa78ba81c9add9e17f2/v/1a0dc482086d49ed0ac18fc2b758b3610e7bb312/image.png
at 2021-05-11 09:36, iris wang. said: 剛剛網絡斷了
at 2021-05-11 09:36, iris wang. said: description可以輸入多少個字數？
at 2021-05-11 09:36, iris wang. said: 有無限制？
at 2021-05-11 09:36, Support Team said: 應該最多 80 或 160 個character
at 2021-05-11 09:37, iris wang. said: 80個文字？160個字母？
at 2021-05-11 09:38, Support Team said: 字母

2021-05-12-Chat transcript on coweasy.com started on Wednesda-0317.json

at 2021-05-12 02:51, Mr. Lee. said: I am now at CRM module
at 2021-05-12 02:51, Mr. Lee. said: I would like to know what is the function for adding "Group" in the customer file
at 2021-05-12 02:51, Mr. Lee. said: Could I have create sub-group?
at 2021-05-12 02:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a917fb947124e8bbec41a70926411900a0cceb53/2021-05-12_10-52-04-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png
at 2021-05-12 02:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b76ae98e7f951afd327940ef69d4127e7c33bda7/2021-05-12_10-52-36-Sales_by_Customers_(WA)_-_Google_Chrome.png
at 2021-05-12 02:54, Support Team said: 銷售報表可按客戶組別查看
at 2021-05-12 02:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b978450294bbd19f203e18cbebac328a32149516/2021-05-12_10-54-35-Stock_-_Google_Chrome.png
at 2021-05-12 02:55, Support Team said: 產品售價可按客戶組別分別設定
at 2021-05-12 02:55, Support Team said: 客戶組別只是簡單分類只有1層
at 2021-05-12 02:57, Mr. Lee. said: 客戶組別只是簡單分類只有1層 notedmay I know the group at CRM-edit can only be shown in CRM module and cannot be shown in other module?
at 2021-05-12 02:58, Support Team said: 是的，customer / supplier / vendor 有各自的組別，不會混用
at 2021-05-12 02:59, Mr. Lee. said: okay thanks

2021-05-14-Chat transcript on coweasy.com started on Friday, -0319.json

at 2021-05-14 02:25, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/609dd7e88ba81c9add31e71d/v/38831e9f0a77a93d4ce841367b8dad79337a83ce/image.png
at 2021-05-14 02:25, iris wang. said: 你好，這個0.01怎麼不平
at 2021-05-14 02:27, Support Team said: export 出 excel，看看4個小數位有咩數
at 2021-05-14 02:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d96bc625a5561eb09fe07fffdd5c956f2121c809/image.png
at 2021-05-14 02:29, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/609dd7e88ba81c9add31e71d/v/e8119f4779e8157bbb5a2c46cceebcf1c8f16069/image.png
at 2021-05-14 02:30, iris wang. said: 在哪了選擇4？
at 2021-05-14 02:30, Support Team said: 2 直接改 4
at 2021-05-14 02:31, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/609dd7e88ba81c9add31e71d/v/03f52a3781ba8c8e9ea7a239857b83fc75e18526/image.png
at 2021-05-14 02:32, iris wang. said: 需要對應沖這些金額嗎
at 2021-05-14 02:44, iris wang. said: 怎麼才能報報表調整為0？
at 2021-05-14 02:44, Support Team said: debit exchange difference
at 2021-05-14 02:46, iris wang. said: 輸入不了小數點后四位數

2021-05-14-Chat transcript on coweasy.com started on Friday, -0320.json

at 2021-05-14 08:23, Mr. Lee. said: may I know if I can call ?
at 2021-05-14 08:36, Mr. Lee. said: I am in current account
at 2021-05-14 08:37, Mr. Lee. said: however I cannot extract the excel file to input information, may I know where I can extract?
at 2021-05-14 08:38, Support Team said: what
at 2021-05-14 08:38, Support Team said: what extract?
at 2021-05-14 08:38, Support Team said: 是指要輸入什麼？
at 2021-05-14 08:39, Mr. Lee. said: can cal ?
at 2021-05-14 08:39, Mr. Lee. said: hard to explain in message
at 2021-05-14 08:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/78ec8ac3a2bdb76f896bf055e8f3d4d0f886cb3f/2021-05-14_16-42-15-董事代付_代收_-_Google_Chrome.png
at 2021-05-14 08:42, Support Team said: 空白模板
at 2021-05-14 08:43, Mr. Lee. said: is there any video teaching for the information to fill in in director pay / collect?
at 2021-05-14 08:43, Support Team said: 或匯出現有單據修改
at 2021-05-14 08:43, Mr. Lee. said: if yes, may I have the link?
at 2021-05-14 08:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fde487b6be2fb37a462030dbef8f7215b5ce3708/2021-05-14_16-44-03-單據匯入_-_Google_Chrome.png
at 2021-05-14 08:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c3ead329e5b35f70bcf40d0fec5d148cad3b363/2021-05-14_16-44-16-(主頁)_會計_-_Google_Chrome.png
at 2021-05-14 08:44, Support Team said: 這2度都一樣
at 2021-05-14 08:45, Mr. Lee. said: is there any video demo?
at 2021-05-14 08:45, Support Team said: 這部分暫時沒有
at 2021-05-14 08:48, Support Team said:
https://www.coweasy.com/Cloud/Demo.aspx這裡可以預約示範，每個帳戶可免費示範一次或者可以直接WhatsApp98883995約時間
at 2021-05-14 09:06, Mr. Lee. said: 我想問一問如果個收入係每個月一次係人哋直接匯錢畀我所以唔需要發票咁我想用一個excel load入去我可以點樣做
at 2021-05-14 09:06, Mr. Lee. said: 想問有冇一個excel template準備
at 2021-05-14 09:07, Mr. Lee. said: Dr. C/A OwnerCr. Revenue (service income)
at 2021-05-14 09:07, Mr. Lee. said: may I know how I can do in excel and load into system?
at 2021-05-14 09:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5cb770275901241eeaf2e66290ee91f5356e7414/2021-05-14_17-07-11-單據匯入_-_Google_Chrome.png
at 2021-05-14 09:08, Support Team said: Current Account 可以用董事/員工代收代付也可以直接用會計輸入Debit Credit
at 2021-05-14 09:09, Support Team said: 匯出-空白模板可下載excel
at 2021-05-14 09:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c1146426d6827b1a01ba3f17a1d29bda5909733b/2021-05-14_17-09-52-會計人員輸入_-_Google_Chrome.png
at 2021-05-14 09:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/577ddfeb1e3b9ff694b6d10ae89a693e044c3b10/2021-05-14_17-10-41-會計傳票_-_Google_Chrome.png
at 2021-05-14 09:12, Support Team said: 可先在系統頁面輸入，再匯出excel以作參考
at 2021-05-14 09:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9a300733ec783326a0ceafc8be68f3f988d9253e/2021-05-14_17-11-36-VoucherIO_V5_(18).xls_-_LibreOffice_Calc.png
at 2021-05-14 09:13, Support Team said: excel 要填寫的內容和系統頁面差不多的

2021-05-17-Chat transcript on coweasy.com started on Monday, -0322.json

at 2021-05-17 04:59, Hans Cheung. said: 請問付款供應商訂金, 入數後在付款記錄顯示為0.00, 是否用錯方法入?
at 2021-05-17 04:59, Hans Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a1f2d78ba81c9addbbc9f9/v/974e7524bafce05da3dcbe6d2db18f857344a615/cow1.jpg
at 2021-05-17 05:01, Support Team said: 沒有問題, 記錄金額是顯示 AP 金額不影響 AP 收按金的會顯示 0

2021-05-17-Chat transcript on coweasy.com started on Monday, -0323.json

at 2021-05-17 05:00, Mr. Lee. said: wanna check with you how to input depreciation
at 2021-05-17 05:00, Mr. Lee. said: Dr. Depreciation Cr. Accumulated Depreciation
at 2021-05-17 05:01, Mr. Lee. said: Wanna know how I can first type in excel then do loading
at 2021-05-17 05:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8fa672b4a0e725a9346b9d2c7c593801679f04db/image.png
at 2021-05-17 05:04, Support Team said: 這幾欄必須輸入, debit 金額入正數, credit 負數
at 2021-05-17 05:05, Mr. Lee. said: okay thanks
at 2021-05-17 05:19, Mr. Lee. said: I have encountered an issue
at 2021-05-17 05:20, Mr. Lee. said: when I change the name of chart of account in system
at 2021-05-17 05:20, Mr. Lee. said: when I do the export data
at 2021-05-17 05:20, Mr. Lee. said: the account name is still the original version
at 2021-05-17 05:20, Mr. Lee. said: can you demo once to me how to do the amendment in chart of account?
at 2021-05-17 05:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fde883bdf709ee183f3eb70dbc3cd90a38f71da4/image.png
at 2021-05-17 05:22, Mr. Lee. said: oh, need to click save in order proceed
at 2021-05-17 05:22, Mr. Lee. said: okay thanks

2021-05-17-Chat transcript on coweasy.com started on Monday, -0324.json

at 2021-05-17 06:36, Hans Cheung. said: Tracy, 唔好意思! 先前供應商預付訂金的問題, 由於瀏覽器關咗, 看唔到妳的回答 !
at 2021-05-17 06:36, Support Team said: 記錄金額是顯示 AP 金額不影響 AP 的收按金會顯示 0
at 2021-05-17 06:40, Hans Cheung. said: 請問係边度可以看到比咗此供應商的預付款項
at 2021-05-17 06:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f1910678ddd549ac4a96abf7a5dc111517f0da23/image.png
at 2021-05-17 06:44, Hans Cheung. said: tks!
at 2021-05-17 06:53, Hans Cheung. said: 請問庫存的Extra Codes額外編號是在在什麼地方 ?
at 2021-05-17 06:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b4af5ea660794f0b8cee29483a59fb79cda8d76/2021-05-17_14-53-51-庫存_-_Google_Chrome.png
at 2021-05-17 06:55, Hans Cheung. said: 唔好意思! 係想問額外編號的用途 ?
at 2021-05-17 06:56, Support Team said: 同庫存編號一樣
at 2021-05-17 07:01, Hans Cheung. said: ok, tks!

2021-05-17-Chat transcript on coweasy.com started on Monday, -0325.json

at 2021-05-17 07:58, Mr. Lee. said: I am now in Director account
at 2021-05-17 07:59, Mr. Lee. said: money in is credit side and money out is debit side??
at 2021-05-17 08:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/82f1cfa077207eb95e6c211808350db23f0fab79/2021-05-17_16-00-57-Director_Pay_Collect_-_Google_Chrome.png
at 2021-05-17 08:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ea4d15288acfbfa57faf777d53ec4aa3163f590d/2021-05-17_16-01-07-Bank_Statement_Voucher_-_Google_Chrome.png
at 2021-05-17 08:04, Mr. Lee. said: in director account excel file
at 2021-05-17 08:04, Mr. Lee. said: I first prepare the excel file andthen upload
at 2021-05-17 08:05, Mr. Lee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a21c998ba81c9add7f4d0d/v/6d1ec9c839d6029c0d1b237a8d5ceeb5fac4bfc9/image.png
at 2021-05-17 08:05, Mr. Lee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a21c998ba81c9add7f4d0d/v/4a9e21844b399dd72dcd078450793d245918506b/image.png
at 2021-05-17 08:05, Mr. Lee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a21c998ba81c9add7f4d0d/v/5be57ba0b90eeb0f4097f8c1619b01d9d1407597/image.png
at 2021-05-17 08:05, Mr. Lee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a21c998ba81c9add7f4d0d/v/ba713ea51713fc452890e8a54a080d4c5f968024/image.png
at 2021-05-17 08:05, Mr. Lee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a21c998ba81c9add7f4d0d/v/b5adf7fd81f568c6e6c8e5a5f32f9c818ddc7aca/image.png
at 2021-05-17 08:05, Mr. Lee. said: wait
at 2021-05-17 08:05, Mr. Lee. said: please ignore the pictures
at 2021-05-17 08:05, Mr. Lee. said: I will resend
at 2021-05-17 08:06, Mr. Lee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a21c998ba81c9add7f4d0d/v/1a8ab7b3135bb8a941daf3291bc4cd9d197fd0ef/image.png
at 2021-05-17 08:06, Mr. Lee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a21c998ba81c9add7f4d0d/v/2f5b27da8742479982e1d6c05badd87866497570/image.png
at 2021-05-17 08:06, Mr. Lee. said: I dun know why in director account, cash outflow is money in
at 2021-05-17 08:06, Mr. Lee. said: how to adjust the excel?
at 2021-05-17 08:06, Mr. Lee. said: Please advise
at 2021-05-17 08:07, Mr. Lee. said: does it mean in current account, negative balance is credit?i.e. Dr. Wages and Salary (+ve)Cr. Director Account (-ve)
at 2021-05-17 08:07, Mr. Lee. said: If yes, how can I remove the entries that are loaded in?
at 2021-05-17 08:09, Support Team said: 匯出改負數再匯入
at 2021-05-17 08:09, Mr. Lee. said: I have amended the excel
at 2021-05-17 08:09, Mr. Lee. said: but dun know how to remove the existing entries in system
at 2021-05-17 08:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a9e83f6117243bbcb40228410da7491dc6e665a/2021-05-17_16-10-01-(Main_Page)_Accounting_-_Google_Chrome.png
at 2021-05-17 08:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/65ef932d81cf54a66d9506da56709c7c43411c3d/2021-05-17_16-10-21-Director_Pay_Collect_-_Google_Chrome.png
at 2021-05-17 08:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/12b5a1cf7cbe4718ccf2309161684850018921fa/2021-05-17_16-10-31-Director_Pay_Collect_-_Google_Chrome.png
at 2021-05-17 08:11, Support Team said: 在 list 直接刪除
at 2021-05-17 08:11, Support Team said: 或者查看後在輸入頁面刪除
at 2021-05-17 08:13, Mr. Lee. said: okay thanls

2021-05-17-Chat transcript on coweasy.com started on Monday, -0326.json

at 2021-05-17 08:14, Tommy. said: coweasy有現金流報表嗎
at 2021-05-17 08:16, Support Team said: 暫時只有總分類帳，銀行/現金帳，未有現金流量表

2021-05-17-Chat transcript on coweasy.com started on Monday, -0327.json

at 2021-05-17 08:53, Mr. Lee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a22dc28ba81c9addd79cbe/v/bb83174ae790ee72a4c67b26e1460bf47e031ad6/image.png
at 2021-05-17 08:53, Mr. Lee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a22dc28ba81c9addd79cbe/v/7d003023bc34e228eb895cf3e9abd3af701b551e/image.png
at 2021-05-17 08:53, Mr. Lee. said: may I know what should be input here?
at 2021-05-17 08:54, Support Team said: 這張表第一張單的日期，或者當月的1號
at 2021-05-17 08:54, Mr. Lee. said: I have hundreds of entries below with date
at 2021-05-17 08:54, Mr. Lee. said: is it okay??
at 2021-05-17 08:54, Mr. Lee. said: no impact on my journal entries right?
at 2021-05-17 08:55, Support Team said: 是的
at 2021-05-17 08:55, Mr. Lee. said: okay thanks
at 2021-05-17 09:18, Mr. Lee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a22dc28ba81c9addd79cbe/v/d57f4684104233954e4bb96fa8ceea54f79d3171/image.png
at 2021-05-17 09:18, Mr. Lee. said: please have a look on the March PL
at 2021-05-17 09:18, Mr. Lee. said: oh nothing la
at 2021-05-17 09:18, Mr. Lee. said: sorry sorry
at 2021-05-17 09:28, Mr. Lee. said: wanna ask again where to delete entries
at 2021-05-17 09:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2457c1cadc5607e6ca3f7440da7e46a1592fdc23/圖片.png
at 2021-05-17 09:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/91b9f507ba86a0422f806d414cd94871c7c54efe/圖片.png
at 2021-05-17 09:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0c8206f653f800a4418c94c33e11340e1e3bbb98/圖片.png
at 2021-05-17 09:31, Mr. Lee. said: what about GL entries that I input?
at 2021-05-17 09:33, Mr. Lee. said: is there any response on deletion of GL entries?
at 2021-05-17 09:33, Mr. Lee. said: where i can remove it?
at 2021-05-17 09:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d3887c72668c2b7d252ce3f1ab7e0405c5832288/2021-05-17_17-35-13-(主頁)_銷售_(批發)_-_Google_Chrome.png

2021-05-17-Chat transcript on coweasy.com started on Monday, -0328.json

at 2021-05-17 09:58, Tommy. said: coweasy有現金流報表嗎
at 2021-05-17 09:58, Support Team said: 暫時只有總分類帳，銀行/現金帳，未有現金流量表

2021-05-18-Chat transcript on coweasy.com started on Tuesday,-0329.json

at 2021-05-18 03:50, Mr.YEUNG. said: 你好, 為何我在採購訂單裡輸入了PO，然後在採購單﹙收貨﹚裡不能找到哪張PO來收貨的？
at 2021-05-18 03:51, Mr.YEUNG. said: 我應該在哪裡收貨和輸入供應商發票？
at 2021-05-18 03:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a097a12a382674b3e0754ad71b5414d818de9963/image.png
at 2021-05-18 03:53, Mr.YEUNG. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a336f28ba81c9addef0c26/v/ddccbca2825ddbe320213a5241fbf1400d3cb4e4/image.png
at 2021-05-18 03:53, Mr.YEUNG. said: 然後呢？
at 2021-05-18 03:54, Mr.YEUNG. said: 怎麼收貨？
at 2021-05-18 03:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b10acb9a51b8d4f74b984c0b1084362e81bc9d5b/2021-05-18_11-52-35-採購訂單_-_Google_Chrome.png
at 2021-05-18 03:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/19fb3cab57ba366d9b94e5c28b1b6917c6a1210c/2021-05-18_11-54-18-採購單（收貨）_-_Google_Chrome.png
at 2021-05-18 03:57, Mr.YEUNG. said: 我想問, 你們的採購不是訂貨單，已經直接是BILL?
at 2021-05-18 03:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/72a63606864140b99e89cabb698dfbaf91c3f2a3/圖片.png
at 2021-05-18 03:58, Support Team said: 這張採購訂單
at 2021-05-18 03:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7f4ec0bf428991add9313625ce084ad07cb3a83e/圖片.png
at 2021-05-18 03:58, Support Team said: 這張採購單（收貨）
at 2021-05-18 04:00, Mr.YEUNG. said: 哪同一張採購單,能不能分開2次收貨？
at 2021-05-18 04:01, Support Team said: 同一張 訂單 ？
at 2021-05-18 04:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/655a97441de864422a4d8b2e4daca08ed6a03caa/圖片.png
at 2021-05-18 04:01, Mr.YEUNG. said: 同一張採購訂單, 例如我訂3件貨, 結果先送來了兩件, 之後再收一件
at 2021-05-18 04:02, Mr.YEUNG. said: 能不能分開2次收貨
at 2021-05-18 04:02, Support Team said: 轉至採購單，儲存前改數量
at 2021-05-18 04:06, Mr.YEUNG. said: 我做了採購單，然後收了一次貨, 是A, B兩個產品,C哪行刪了, 然後存檔。然後我再收第2次貨，但收貨哪裡還是彈出A,B, C 三個產品，不是應該只餘下C的嗎？
at 2021-05-18 04:09, Support Team said: 採購訂單 - 轉至採購，是直接複製訂單內容到採購單
at 2021-05-18 04:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1990480e307088423828de6cd182e4a250a0403d/2021-05-18_12-09-00-未完成採購訂單_-_Google_Chrome.png
at 2021-05-18 04:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/83c19229302f3edebce86f996bb0993154990197/2021-05-18_12-10-15-(主頁)_採購_-_Google_Chrome.png
at 2021-05-18 04:10, Mr.YEUNG. said: 所以同一張採購單可以重複收很多次貨？
at 2021-05-18 04:10, Support Team said: 是的
at 2021-05-18 04:11, Support Team said: 未完成採購訂單報表 - 剩餘數量，這裡只會複製未轉至採購的數量，已轉過的不會複製
at 2021-05-18 04:15, Mr.YEUNG. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a336f28ba81c9addef0c26/v/a4149031a9a165422191e959c1c78af5856763bb/image.png
at 2021-05-18 04:15, Mr.YEUNG. said: 即是像這樣，同一張PO可以重複收第1和第2件貨？
at 2021-05-18 04:16, Support Team said: 是的
at 2021-05-18 04:16, Mr.YEUNG. said: 好吧..有點奇怪的感覺

2021-05-18-Chat transcript on coweasy.com started on Tuesday,-0330.json

at 2021-05-18 04:24, Hans Cheung. said: 請問送貨單記錄是由如何產生的 ?
at 2021-05-18 04:24, Support Team said: 發票
at 2021-05-18 04:25, Support Team said: 欠款通知書/送貨單/裝箱單，這這張都是發票列印的樣式，內容都是發票
at 2021-05-18 04:26, Hans Cheung. said: 可否輸入送貨單記錄 ?
at 2021-05-18 04:26, Support Team said: 輸入發票

2021-05-18-Chat transcript on coweasy.com started on Tuesday,-0331.json

at 2021-05-18 06:36, Zoe Chan. said: 您好
at 2021-05-18 06:36, Zoe Chan. said: 请问我应收账款已经收齐款了，为什么会出现在销售账龄分析表那呢
at 2021-05-18 06:37, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a360568ba81c9add7e30e2/v/866f96cd7c2ffbc3e1287bf8e72fbe5d7a98cc56/image.png
at 2021-05-18 06:37, Zoe Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a360568ba81c9add7e30e2/v/b793d176bd47d1819007c2e7814ac81c1fb0939b/image.png
at 2021-05-18 06:38, Zoe Chan. said: 点进去也是空白的了
at 2021-05-18 06:38, Zoe Chan. said: 请问是我哪里出错了
at 2021-05-18 06:49, Support Team said: 看看這個客戶的客戶往來報表
at 2021-05-18 06:50, Support Team said: 另外看看搜尋頁面，收款的是選全部，還是只看到所選時間
at 2021-05-18 06:55, Zoe Chan. said: 好

2021-05-18-Chat transcript on coweasy.com started on Tuesday,-0332.json

at 2021-05-18 09:23, MS TAM. said: 你好, 請問庫存記錄可DEL嗎
at 2021-05-18 09:24, Support Team said: 未使用過的才可刪除
at 2021-05-18 09:24, MS TAM. said: 如何做呢?
at 2021-05-18 09:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ddc45e7af2c296ce125dedc27089d177eb1c703/2021-05-18_17-25-29-庫存_-_Google_Chrome.png
at 2021-05-18 09:34, MS TAM. said: 請問可一次過刪除嗎
at 2021-05-18 09:35, Support Team said: 用戶需逐一確認，不能批量刪除
at 2021-05-18 09:35, MS TAM. said: 因有成200多個
at 2021-05-18 09:36, MS TAM. said: 同事入錯了
at 2021-05-18 09:36, Support Team said: 是產品編號也錯了？
at 2021-05-18 09:36, MS TAM. said: 不是
at 2021-05-18 09:37, MS TAM. said: 單位是斤, 但入了個
at 2021-05-18 09:37, Support Team said: 產品編號沒有錯的話，可以在excel改，再匯入，會跟編號覆蓋資料
at 2021-05-18 09:37, MS TAM. said: 而且沒有入單價
at 2021-05-18 09:38, MS TAM. said: 那即是可重新入多次, 把舊資料覆蓋
at 2021-05-18 09:39, Support Team said: 是的
at 2021-05-18 09:39, MS TAM. said: THN
at 2021-05-18 09:51, MS TAM. said: 又有問題想問
at 2021-05-18 09:51, MS TAM. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a3876e8ba81c9add7c3b3c/v/5b9d715c7c6643499900d9c48226e762112a5ff0/image.png
at 2021-05-18 09:52, MS TAM. said: 因編號是01, 在EXCEL表要由0開始. 是先要入'符號
at 2021-05-18 09:53, Support Team said: 可以用'
at 2021-05-18 09:53, Support Team said: 或者儲存格格式：文字
at 2021-05-18 09:53, Support Team said: 這2種做法都可以
at 2021-05-18 09:54, MS TAM. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a3876e8ba81c9add7c3b3c/v/ac0c790eb2c1bd7225da23783c38a1cb7c2893b4/image.png
at 2021-05-18 09:54, MS TAM. said: 已是這樣, 但匯入去庫存沒有更新資料
at 2021-05-18 09:55, Support Team said: 對上的行數都要改做文字

2021-05-20-Chat transcript on coweasy.com started on Thursday-0333.json

at 2021-05-20 02:11, iris wang. said: 你好，我的會計導入
at 2021-05-20 02:11, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a5ba418ba81c9add6a87ed/v/7bf87b05b87e375021b4c02012b16daf5c30aa75/image.png
at 2021-05-20 02:12, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a5ba418ba81c9add6a87ed/v/e96ac8f0b6fe4076ac14f5a54e6cee503220382f/image.png
at 2021-05-20 02:12, iris wang. said: 不知道是不是小數點后的原因，導不進去
at 2021-05-20 02:16, Support Team said: 小數是幾多個位？
at 2021-05-20 02:20, iris wang. said: 我是用公式拉出來的數
at 2021-05-20 02:21, Support Team said: 全部改做2個位看看平不平

2021-05-21-Chat transcript on coweasy.com started on Friday, -0335.json

at 2021-05-21 06:43, Hans Cheung. said: 請問已經加購多1個用戶, 是如何加入用戶的 ?
at 2021-05-21 06:46, Support Team said: 發票編號 INV11725586？
at 2021-05-21 06:47, Hans Cheung. said: 對
at 2021-05-21 06:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/90fc9b7c9b956640dd44ea374def9955c93f2a5d/image.png
at 2021-05-21 06:49, Hans Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60a752348ba81c9addbb711c/v/4da812518ad68bf9c3dac8495e7e17ba2e66067b/圖片.png
at 2021-05-21 06:50, Hans Cheung. said: 没有增加按鈕 ?
at 2021-05-21 06:50, Support Team said: 已經加了1個
at 2021-05-21 06:51, Hans Cheung. said: 原本package包1個 ?
at 2021-05-21 06:52, Support Team said: 1個admin
at 2021-05-21 06:53, Support Team said: 訂購加1用戶，你已經加了1個 sales@ 的用戶
at 2021-05-21 06:54, Hans Cheung. said: 梁生話本身package包1個admin+1個用戶, 現在多購1個, 應該共3個人 ?

2021-05-24-Chat transcript on coweasy.com started on Monday, -0336.json

at 2021-05-24 03:24, Joy Tang. said: 我想問點樣可以知道個客戶之前買過咩貨品
at 2021-05-24 03:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e96383335ee3223b94d580adee696f9dd387d9b/image.png
at 2021-05-24 03:28, Support Team said: 銷售依客戶，詳細模式，會顯示客戶的每張發票和產品

2021-05-24-Chat transcript on coweasy.com started on Monday, -0337.json

at 2021-05-24 05:05, lilian@windmillgrasstheatre.com. said: How to delete 科目編號 I created?
at 2021-05-24 05:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8efdb352033787e5257fbe315c80257bc91ca456/-27-53-科目列表.png
at 2021-05-24 05:08, lilian@windmillgrasstheatre.com. said: 如何去到這板？
at 2021-05-24 05:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4bd1e55c5c63b5de5046b33f2a7776492ad10dbd/-45-18-(主頁)_會計.png
at 2021-05-24 05:10, lilian@windmillgrasstheatre.com. said: ok thank you

2021-05-24-Chat transcript on coweasy.com started on Monday, -0338.json

at 2021-05-24 08:47, lilian@windmillgrasstheatre.com. said: Can I add column in bank statement for description?
at 2021-05-24 08:49, Support Team said: 不能加欄位，除了日期/編號/科目/貨幣/金額等必要的資料，其他的都在說明/備註輸入

2021-05-24-Chat transcript on coweasy.com started on Monday, -0339.json

at 2021-05-24 06:45, Edward Chan. said: 你好，像这样客户来款26773.3元，其中付发票25194元，剩余1579.3元是预收的，没有发票可以抵，这样系统做收款得怎么做
at 2021-05-24 06:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cbcfcdef29e272a22c4da679ab644ea42e7a75c4/輸入頁面常問問題.png
at 2021-05-24 06:48, Support Team said: 發票輸入頁面 - 常問問題 - 客戶按金先收取按金，之後收款在按金裡扣
at 2021-05-24 06:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/477629ac7c18f14cad7cad4511fc72e9ac5e45f6/image.png
at 2021-05-24 06:52, Support Team said: 這個例子, 發票10920, 實收 20000, 剩餘的在之後發票/收款扣除
at 2021-05-24 06:52, Edward Chan. said: 好的，我看一下谢谢

2021-05-24-Chat transcript on coweasy.com started on Monday, -0340.json

at 2021-05-24 07:01, Hans Cheung. said: 請問 供應商資源管理 銀行戶口的欄位自動出現了一個email, 清空儲存後還是會再出現, 有什出錯 ?
at 2021-05-24 07:04, Hans Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60ab45b48ba81c9add6b2d7a/v/87e4e2c565788be2bc94ff6d34c06d341ab27905/ask.png
at 2021-05-24 07:05, Support Team said: 我們試不到這個問題，試試禁用瀏覽器或plugin的自動填寫功能

2021-05-25-Chat transcript on coweasy.com started on Tuesday,-0341.json

at 2021-05-25 04:44, richcat. said: 如果我有一種產品有3種款式(不同條碼), 購買任何3件個一款產品有折扣要點整, 同一款產品買3件有折我就知道如何設定
at 2021-05-25 04:46, Support Team said: 暫時做不到這種折扣設置

2021-05-26-Chat transcript on coweasy.com started on Wednesda-0342.json

at 2021-05-26 08:09, Hans. said: 請問客戶資料的額外地址,可否用excel表滙入 ?
at 2021-05-26 08:10, Support Team said: 暫時未可以用 excel 匯出匯入
at 2021-05-26 08:21, Hans. said: 如果1個客戶, 有很多間分公司及不同地址, 請問這系統的應用 , 是入埋一起 或 分開入, 會好D ?
at 2021-05-26 08:27, Support Team said: 通常跟發票的抬頭定，如發票是給分公司，就每間公司一個客戶如果發票都是給這個客戶，只是送貨地址不同，就用同一個客戶，在出報價單/發票時再選不同的帳單/送貨地址
at 2021-05-26 08:37, Hans. said: tks! 請問如果分開入, 是否所有reports都否以不同的客來計算 ?
at 2021-05-26 08:38, Support Team said: 是的
at 2021-05-26 09:08, Hans. said: 請問 Credit Term Desc 後边處入 ?
at 2021-05-26 09:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9011797a803842b0653899ddd1873cedfc85275c/image.png
at 2021-05-26 09:23, Hans. said: 這一項是否可以預先設定 ?
at 2021-05-26 09:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/037104b7fb61becd2cb120196a4fcd78fbfc3186/image.png

2021-05-28-Chat transcript on coweasy.com started on Friday, -0344.json

at 2021-05-28 07:25, Edward Chan. said: 你好，有一些科目系统有，但收款户口这里没有
at 2021-05-28 07:25, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60b0816a8ba81c9addff4cfa/v/b84687e459c87b4bc523dd40c8f85f017d6305b3/image.png
at 2021-05-28 07:38, Support Team said: 收款戶口只可以選 Bank/Cash/Current Assets/Current Liabilities/Revenue/Expense 等科目
at 2021-05-28 07:39, Support Team said: 如需要選擇其他科目，我們 可以安排同事在後台設置，開放選擇所有科目
at 2021-05-28 07:40, Edward Chan. said: 麻烦你们了，帮我设置一下
at 2021-05-28 07:41, Support Team said: 好的，我們通知同事，一般5-10分鐘左右可以完成

2021-06-02-Chat transcript on coweasy.com started on Wednesda-0348.json

at 2021-06-02 02:11, Hans. said: 早晨! 請問為何不能匯入資料到CowEasy ?
at 2021-06-02 02:22, Support Team said: import 不到是提示什麼？
at 2021-06-02 02:29, Hans. said: loop 死, 冇反應
at 2021-06-02 02:32, Hans. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60b6e4f08ba81c9addf26b51/v/0f85b403f07f2cbac14537e240936e38724e710d/圖片.png
at 2021-06-02 02:37, Hans. said: 再試一下, 可能又得翻 !

2021-06-02-Chat transcript on coweasy.com started on Wednesda-0349.json

at 2021-06-02 04:44, Hans. said: 滙入 銷售（出貨）, 有830項, 已經loop 咗20分鈡, 是否loop死了 ?
at 2021-06-02 04:46, Support Team said: 多item的需要較多時間匯入
at 2021-06-02 04:47, Support Team said: 請稍等再看看有沒有匯入結果
at 2021-06-02 05:00, Hans. said: 會唔會唔得 ?
at 2021-06-02 05:00, Hans. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60b6f8818ba81c9add5a74f7/v/78c373dcc1404718163a2313e90a99a13863ab56/圖片.png
at 2021-06-02 05:04, Support Team said: 我們檢查過後台，最新的匯入是在12:50左右開始的，之前查詢的匯入是否完成？
at 2021-06-02 05:05, Hans. said: 是否要等一下 ?
at 2021-06-02 05:05, Support Team said: 再等等試試

2021-06-03-Chat transcript on coweasy.com started on Thursday-0350.json

at 2021-06-03 03:07, Hans. said: 請問 採購分析報表 中的 預付狀態 權限啲那一項開啟
at 2021-06-03 03:25, Support Team said: 應該用了供應商往來報表 的權限，可以查看供應商往來報表 的也會可以查看預付狀態

2021-06-03-Chat transcript on coweasy.com started on Thursday-0351.json

at 2021-06-03 05:13, Ms Liu. said: 你好,我係試用版,但點解無左之前"日日做"個"零售"
at 2021-06-03 05:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cd7781deedfc9c858cacae8ebfaedfe6e2ca80f9/2021-06-03_13-14-33-升級模組_-_Google_Chrome.png

2021-06-03-Chat transcript on coweasy.com started on Thursday-0353.json

at 2021-06-03 08:31, Hans. said: 請問 審批功能是如何設定的? 如果客入收款輸入, 要核對過才儲存, 是否運用審批功能 ?
at 2021-06-03 08:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/01422ba8c7fa5bf401d407170a75a61c7cc522f7/2021-06-03_16-34-34-用戶管理_-_Google_Chrome.png
at 2021-06-03 08:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/39b1d8ae44d0624a4eefd33bcb999cfc2bdfe44a/2021-06-03_16-34-49-權限_-_Google_Chrome.png
at 2021-06-03 08:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cc4062f41a5c3af41360d405dab6f3f842fc856b/2021-06-03_16-35-11-收款_-_Google_Chrome.png
at 2021-06-03 08:37, Support Team said: 這個例子，test166/167/168 輸入的收款會在 Pending 裡面，要 demolite_en 用戶審批後才會入會計
at 2021-06-03 08:46, Hans. said: 入客戶收款儲存時出現問題 ?
at 2021-06-03 08:46, Hans. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60b88f5e8ba81c9add1da22b/v/3c28c3136df6759733afb6d19c3ccd3cd44d1c4a/圖片.png
at 2021-06-03 08:50, Support Team said: 是設置了審批之後才有問題？
at 2021-06-03 08:51, Hans. said: 是的

2021-06-08-Chat transcript on coweasy.com started on Tuesday,-0359.json

at 2021-06-08 02:12, Hans. said: 請問 客戶往來報表 中 說明 的內容是在那一處輸入 ?
at 2021-06-08 02:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bab930094f4c3dde4012b7ab11018c1ff764a831/2021-06-08_10-16-19-銷售（出貨）_-_Google_Chrome.png
at 2021-06-08 02:25, Hans. said: ok! 但在客戶收款時, 可以在何處輸入 ?
at 2021-06-08 02:26, Hans. said: 因為要顯示收票的支票號碼在客戶往來賬中 ?

2021-06-09-Chat transcript on coweasy.com started on Wednesda-0361.json

at 2021-06-09 03:02, Edward Chan. said: 你好，我要销掉收不回的尾数，没有银行收款，可以在收款这里销掉吗
at 2021-06-09 03:02, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60c029cb8ba81c9add0c61ba/v/fb8877a8b025276c8f2f2bafa1c3c10d01243dbf/image.png
at 2021-06-09 03:04, Support Team said: 是在這裡處理

2021-06-09-Chat transcript on coweasy.com started on Wednesda-0363.json

at 2021-06-09 03:14, Hans. said: 請問採購單輸入, 同一款貨品輸入2項, 儲存唔到第2項 ?
at 2021-06-09 03:15, Support Team said: 分2行輸入都儲存到
at 2021-06-09 03:16, Hans. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60c022fc8ba81c9add8b4d19/v/904efae262bd9514de85a8c8dec0d59142799030/圖片.png
at 2021-06-09 03:16, Hans. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60c022fc8ba81c9add8b4d19/v/1d9322b4130f8f555593776d31becaff581edb56/圖片.png
at 2021-06-09 03:17, Support Team said: 其他的欄位例如地區單位有沒有入？

2021-06-09-Chat transcript on coweasy.com started on Wednesda-0364.json

at 2021-06-09 08:19, Edward Chan. said: 你好，有一条期初的预收金额错了，和实际的差额要怎么做
at 2021-06-09 08:19, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60c0558a8ba81c9adde876c1/v/020abb2ae81b58eea9cc1930f0f12eb791bb61f6/image.png
at 2021-06-09 08:20, Support Team said: 初始餘額？
at 2021-06-09 08:20, Edward Chan. said: 是的
at 2021-06-09 08:21, Support Team said: 已輸入過初始餘額的收款/付款，不可以再修改了？
at 2021-06-09 08:21, Edward Chan. said: 是的
at 2021-06-09 08:22, Support Team said: 會計輸入 - 其他會計輸入 - 會計人員輸入這裡
at 2021-06-09 08:22, Support Team said: 直接Debit Credit做調整
at 2021-06-09 08:28, Edward Chan. said: 我要增加预收按金的金额，是借预收按金，贷盈余滚存吗
at 2021-06-09 08:30, Support Team said: 應該相反，Current Liability 要 Credit

2021-06-10-Chat transcript on coweasy.com started on Thursday-0367.json

at 2021-06-10 08:16, Edward Chan. said: 你好，我要修改这张发票的客户名，收款相关的也删掉了，但仍然不能修改
at 2021-06-10 08:16, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60c1c6ac8ba81c9adde99edb/v/fa475b6432234086186ee56d77e2616fd46b6e2a/image.png
at 2021-06-10 08:16, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60c1c6ac8ba81c9adde99edb/v/7ff26dd0c309e908e4300f62bd28197088166e65/image.png
at 2021-06-10 08:18, Support Team said: 收款頁面，按未交收金額可查看這張發票AR的往來
at 2021-06-10 08:18, Support Team said: 看看有沒有其他紀錄
at 2021-06-10 08:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/34718401622c433a0b573f530e94cf97217d76ab/image.png
at 2021-06-10 08:19, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60c1c6ac8ba81c9adde99edb/v/2548ab06304f2984186f123fa5bf621c41a8612f/image.png
at 2021-06-10 08:19, Edward Chan. said: 这样是没有吧，就一个发票金额
at 2021-06-10 08:21, Support Team said: 這張是初始餘額？
at 2021-06-10 08:21, Edward Chan. said: 是
at 2021-06-10 08:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7c20fe8463e21f4565db578e4dfbd55bbfc17881/image.png
at 2021-06-10 08:23, Support Team said: 初始餘額有沒有其他的收款/付款？
at 2021-06-10 08:24, Support Team said: 初始餘額相關的收款/付款要全部刪除才可以再修改
at 2021-06-10 08:25, Edward Chan. said: 相关收款已经被我删掉了
at 2021-06-10 08:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bcd8224174056520ccfd41223e11be2bebe205a8/image.png
at 2021-06-10 08:25, Support Team said: 這裡有提示原因
at 2021-06-10 08:27, Edward Chan. said: 这几张发票是同一笔收款，已经被我删掉，除了第二张发票不能修改，其他三张都修改成功了，都是初始余额
at 2021-06-10 08:28, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60c1c6ac8ba81c9adde99edb/v/d2393c60666133c16243bc4035cc5054e6c9679e/image.png
at 2021-06-10 08:29, Support Team said: 如果這張發票是初始餘額，看看初始餘額頁面，有任何初始餘額做過收款/付款都不可以再改初始餘額
at 2021-06-10 08:30, Edward Chan. said: 那我另外三张为什么都修改成功了
at 2021-06-10 08:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/76828d95cc0b9b241425106014bead13f92484ae/image.png
at 2021-06-10 08:31, Support Team said: 另外3張是不是這裡改的？
at 2021-06-10 08:32, Edward Chan. said: 不是，我在发票记录那里搜索改的
at 2021-06-10 08:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3f8634670ef753f67c7cd34f9021d664a0ed1d02/圖片.png
at 2021-06-10 08:34, Support Team said: 初始餘額這裡有沒有那3張？
at 2021-06-10 08:35, Edward Chan. said: 有的
at 2021-06-10 08:35, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60c1c6ac8ba81c9adde99edb/v/e1fb222fda29f0d1cf0cc47136fe306bf5930cae/image.png
at 2021-06-10 08:36, Edward Chan. said: 就那条红色的必能修改，其他都可以
at 2021-06-10 08:36, Edward Chan. said: 红色的不能修改
at 2021-06-10 08:38, Support Team said: 不會這樣的
at 2021-06-10 08:38, Support Team said: 你再看看初始餘額頁面
at 2021-06-10 08:39, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60c1c6ac8ba81c9adde99edb/v/e6efd6e610b813180429ff0457c6d3bb6639f50a/image.png
at 2021-06-10 08:39, Edward Chan. said: 这几条都修改好了的
at 2021-06-10 08:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7373ad16ce2c1cbfe4737867ea170dbd72210be0/image.png
at 2021-06-10 08:41, Support Team said: 看看這裡
at 2021-06-10 08:42, Support Team said: 這裡顯示有收款/付款, 初始餘額全部都不可以再修改
at 2021-06-10 08:43, Edward Chan. said: 你看这张，原来是客户C066，改完是C110
at 2021-06-10 08:43, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60c1c6ac8ba81c9adde99edb/v/a0750f1b165f51fcce1a9a4e0a228ca6f471296d/image.png
at 2021-06-10 08:52, Support Team said: 初始餘額做過收款/付款後，再修改可能會有問題，所以不可以再修改初始餘額而這幾張修改到可能是檢查有遺漏，這點已轉交給同事檢查
at 2021-06-10 08:53, Edward Chan. said: 不改金额，只改客户名也不可以吗
at 2021-06-10 08:53, Edward Chan. said: 因为是重复做了两个客户名
at 2021-06-10 08:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0865c490cf2b3eaea982f6d6ec2ef5fc12e0a9ae/圖片.png
at 2021-06-10 08:55, Support Team said: 是的，只可以刪除所有初始餘額收款/付款後，才可以再修改
at 2021-06-10 08:56, Edward Chan. said: 好吧谢谢

2021-06-11-Chat transcript on coweasy.com started on Friday, -0368.json

at 2021-06-11 06:44, CALVIN. said: 請問同一貨code, 我們想分不同顏色及尺碼例如SML碼, 一般在PO會如何輸入? THANKS
at 2021-06-11 06:45, Support Team said: 在產品規格輸入
at 2021-06-11 07:05, CALVIN. said: 這樣子?
at 2021-06-11 07:05, CALVIN. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60c2e7f48ba81c9add0430b4/v/81cffe4e0e746c3b01dc9d3b0f8a34d021e41a1b/image.png
at 2021-06-11 07:28, Support Team said: 可以按列印出PDF看看是否是想要的效果
at 2021-06-11 07:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f3ad469b21ed72da048546be8351f14b322c10ec/image.png

2021-06-11-Chat transcript on coweasy.com started on Friday, -0369.json

at 2021-06-11 07:47, Hans. said: 請問 庫存 建議零售價 會用在什麼地方 ?
at 2021-06-11 07:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f278b23e9d05513081abd43c9bffbe59c73adc3/image.png
at 2021-06-11 07:54, Hans. said: :ok_hand_tone2:
at 2021-06-11 08:49, Hans. said: 請問 查看 銷售（出貨）時的狀態內容在那裏可以更改 ?
at 2021-06-11 08:49, Hans. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60c2fce38ba81c9add59a054/v/cd9dcf41710d8af297f97c9ca927699e81082dd1/圖片.png
at 2021-06-11 08:50, Support Team said: 這裡直接入
at 2021-06-11 08:50, Hans. said: 可否更改 ?
at 2021-06-11 08:51, Support Team said: 選擇或直接輸入就可以
at 2021-06-11 08:56, Hans. said: 方格中的項目內容可否刪減 ?
at 2021-06-11 08:56, Support Team said: 儲存過就會留紀錄，不可以刪除

2021-06-15-Chat transcript on coweasy.com started on Tuesday,-0370.json

at 2021-06-15 04:44, CALVIN. said: 我入探購订單＿,在地區我打675300(倉庫內以有記錄)但在探購订單沒有顯示出來.
at 2021-06-15 04:47, Support Team said: 地區和PO頁面都截圖給我們看看
at 2021-06-15 04:48, CALVIN. said: 仗OK
at 2021-06-15 04:55, CALVIN. said: 稍後

2021-06-16-Chat transcript on coweasy.com started on Wednesda-0371.json

at 2021-06-16 07:06, Dawn Cheng. said: Hello 我剛剛在手機login, 但已跳出哂整個app, 而家想用電腦login, 佢話我已經login咗，請問可以點登出再入呢？
at 2021-06-16 07:08, Support Team said: 在之前登入的手機登出後，才可在其他裝置登入
at 2021-06-16 07:08, Dawn Cheng. said: 但我手機已經無顯示login了
at 2021-06-16 07:09, Support Team said: 登入Quota已預留給之前登入裝置，在手機登入再按登出

2021-06-16-Chat transcript on coweasy.com started on Wednesda-0372.json

at 2021-06-16 08:33, V1623832248746328 said: Hi你好啊
at 2021-06-16 08:33, V1623832248746328 said: 有意訂購貴司產品
at 2021-06-16 08:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d782201e693eb33b9d3114e1828320dee8ee556f/31_15-銷售.png
at 2021-06-16 08:35, Support Team said: 登入後可直接下單訂購

2021-06-17-Chat transcript on coweasy.com started on Thursday-0373.json

at 2021-06-17 06:33, Dawn Cheng. said: 我試緊UPLOAD銀行資料, 但佢話我 第 2 行日期不正確!BBN000001 資料有誤，請檢查!
at 2021-06-17 06:34, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60caeca28ba81c9adda16f9e/v/66ce40b0e3f5862af304709fb92d43e1a59d35a6/BankIO_V5-temp.xls
at 2021-06-17 06:34, Dawn Cheng. said: 請問有咩地方做錯咗?
at 2021-06-17 06:37, Support Team said: 第 2 行
at 2021-06-17 06:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ecaecf96021f98226b85469ca76b87835d6f6f12/image.png
at 2021-06-17 06:45, Dawn Cheng. said: 哩行要點填?
at 2021-06-17 06:45, Support Team said: A 選Bank/Cash
at 2021-06-17 06:46, Support Team said: B 月頭/記錄第一行的日期
at 2021-06-17 06:48, Dawn Cheng. said: 成功了, 我再試試, 謝謝
at 2021-06-17 07:05, Dawn Cheng. said: 我UPLOAD完啦, 但係金額都係無嘢既?
at 2021-06-17 07:05, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60caeca28ba81c9adda16f9e/v/2490ac82bbce746e1a2171131768980ee5446a96/BankIO_V5-temp.xls
at 2021-06-17 07:05, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60caeca28ba81c9adda16f9e/v/b48987d9181195d2d6a0a88e1e1e5d8d8dde906e/image.png
at 2021-06-17 07:06, Support Team said: 只入數字，不要有貨幣
at 2021-06-17 07:06, Dawn Cheng. said: OIC....
at 2021-06-17 07:08, Dawn Cheng. said: 咁可以點加返D數字入去?
at 2021-06-17 07:09, Support Team said: 儲存格格式
at 2021-06-17 07:09, Support Team said: 改做數字
at 2021-06-17 07:09, Dawn Cheng. said: 加UPLOAD多次?
at 2021-06-17 07:09, Dawn Cheng. said: 再?
at 2021-06-17 07:09, Support Team said: 是的
at 2021-06-17 07:11, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60caeca28ba81c9adda16f9e/v/04f918e4f4bc1de7db8167948ec046c1015d9a92/image.png
at 2021-06-17 07:11, Dawn Cheng. said: 咁係正確嗎?
at 2021-06-17 07:12, Support Team said: 可查看傳票看看 debit credit 對不對
at 2021-06-17 07:13, Dawn Cheng. said: 喺邊到睇到? 唔係太熟, 請指教:sweat_smile:
at 2021-06-17 07:14, Dawn Cheng. said: 哩個? 啱呀
at 2021-06-17 07:14, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60caeca28ba81c9adda16f9e/v/b7cccc00b591da13a191056ba7e1957c1dd2efdb/image.png
at 2021-06-17 07:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0708e555fc2ebcca2be6591bd4f556caaf3b9435/2021-06-17_15-14-36-銀行月結單輸入_-_Google_Chrome.png
at 2021-06-17 07:18, Dawn Cheng. said: 如果, 我想加返個OPENING BALANCE, 科目編號應選邊個?
at 2021-06-17 07:19, Dawn Cheng. said: 同埋, 我可以喺邊到修改由匯豐銀行改為其他銀行名稱?
at 2021-06-17 07:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e62351769767368cce363ff3005c8e631af4b7a/2021-06-17_15-18-58-(主頁)_會計_-_Google_Chrome.png
at 2021-06-17 07:19, Support Team said: opening 可直接在這裡入
at 2021-06-17 07:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/82d2ce70648eea33959b301ef68df1150fa7d1d1/2021-06-17_15-18-26-(主頁)_會計_-_Google_Chrome.png
at 2021-06-17 08:03, Dawn Cheng. said: 想請問, SAVING ACCOUNT TRANSFER TO CURRNET, 科目編號應該係用邊個呀?
at 2021-06-17 08:07, Support Team said: saving current 要分開不同科目
at 2021-06-17 08:10, Dawn Cheng. said: 如果由SAVING轉錢到支票戶口, 揀返 [12120 匯豐銀行 - 儲蓄戶口] 哩個嗎?
at 2021-06-17 08:11, Dawn Cheng. said: 哩個位置
at 2021-06-17 08:11, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60caeca28ba81c9adda16f9e/v/4f6cd0bcbc1802c7eac408136b28bd5250c4ca05/image.png
at 2021-06-17 08:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/96a9f2bbbbc518d4361fddbfb41c75918b7782c7/2021-06-17_16-12-32-銀行月結單輸入_-_Google_Chrome.png
at 2021-06-17 08:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf94cb89c7d7898af323a77d39f34cf3e5b2fa60/2021-06-17_16-12-44-銀行月結單傳票_-_Google_Chrome.png

2021-06-18-Chat transcript on coweasy.com started on Friday, -0374.json

at 2021-06-18 05:26, V1623749850259680 said: 你好, 我想了解一下你們的小企雲系統, 特別是銷售這部份, 我可否參加你們的網上課程? 課程有沒有講解銷售這部份?
at 2021-06-18 05:26, Support Team said: 是有的
at 2021-06-18 05:27, Support Team said: 請你先註冊試用戶口，然後便可以參加系統免費示範
at 2021-06-18 05:28, V1623749850259680 said: 好的, 謝謝!

2021-06-18-Chat transcript on coweasy.com started on Friday, -0376.json

at 2021-06-18 06:54, Zoe Chan. said: 您好，请问检查了吗
at 2021-06-18 06:54, Zoe Chan. said: 我这边可以下载了吗
at 2021-06-18 06:55, Support Team said: 同事正在檢查
at 2021-06-18 06:55, Zoe Chan. said: 好
at 2021-06-18 06:56, Zoe Chan. said: 检查完了麻烦通知一下
at 2021-06-18 07:00, Zoe Chan. said: 预计需要多久
at 2021-06-18 07:08, Support Team said: OK了，可以試試
at 2021-06-18 07:09, Zoe Chan. said: 好

2021-06-18-Chat transcript on coweasy.com started on Friday, -0379.json

at 2021-06-18 06:36, Hans. said: 請問 會計 科目列表 中的預算可以用在那裏 ?
at 2021-06-18 06:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f610a864f208483e1c55543e0613b0abc86444f4/image.png
at 2021-06-18 06:45, Support Team said: You may check this report comparing the budget figure with the actual one

2021-06-21-Chat transcript on coweasy.com started on Monday, -0380.json

at 2021-06-21 04:09, Dawn Cheng. said: 因為我有兩間分店, 請問公司設定可以入兩個地址嗎?
at 2021-06-21 04:13, Support Team said: 公司設定可入中文和英文2個地址，但不是用於不同分店
at 2021-06-21 04:13, Dawn Cheng. said: 如果我哩個情況, 可以點做?
at 2021-06-21 04:13, Support Team said: 是要印發票，有不同的地址？
at 2021-06-21 04:13, Dawn Cheng. said: YES
at 2021-06-21 04:15, Support Team said: 自訂發票，直接輸入地址可參考FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-06-21 04:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d5b606c7ad462f2b0b623912ff42f4f17d159c0d/image.png
at 2021-06-21 04:16, Support Team said: 這裡可修改表單顯示名稱
at 2021-06-21 04:20, Dawn Cheng. said: 即係, 到時設定好兩間shop唔同既樣子, 當同事要開邊間shop既單, 就揀用邊款?
at 2021-06-21 04:21, Support Team said: 是的
at 2021-06-21 04:21, Dawn Cheng. said: 明白:grin:
at 2021-06-21 04:23, Dawn Cheng. said: 另外, 想問下庫存問題
at 2021-06-21 04:23, Dawn Cheng. said: 因為我地本身做珠寶
at 2021-06-21 04:24, Dawn Cheng. said: 我地有兩組code, 一組係model code, 另一組係item code, item code會分埋件貨嘅size
at 2021-06-21 04:26, Dawn Cheng. said: 好似同款戒指, 有機會有一隻係10號, 一隻係12號, 咁item code會分兩個唔同既code去表達
at 2021-06-21 04:27, Dawn Cheng. said: 以你地system嚟講"庫存編號" 就係我所講嘅item code嗎?
at 2021-06-21 04:28, Support Team said: 是的，一般會用你們的 Item Code
at 2021-06-21 04:34, Dawn Cheng. said: 我而家用咗"條碼"哩個位置, 輸入我哋的model code, 請問開單時, 可以用條碼嚟search嗎?
at 2021-06-21 04:34, Support Team said: 可以的
at 2021-06-21 04:35, Support Team said: 編號/條碼/名稱/規格等都可以搜尋到

2021-06-21-Chat transcript on coweasy.com started on Monday, -0381.json

at 2021-06-21 09:42, verse.wang. said: 您好，我想请问报表字体是否可调大？
at 2021-06-21 09:43, verse.wang. said: 因为客户是老人家，给他确认的时候需要放大字体
at 2021-06-21 09:44, Support Team said: 如要修改報表樣式，只看每次匯出excel，在excel修改
at 2021-06-21 09:44, Support Team said: 或者按鍵盤 Ctrl + / - 可放大縮小頁面
at 2021-06-21 09:45, verse.wang. said: 是导出pdf打印给客户确认需要放大字体，只是pdf修改的话比较麻烦
at 2021-06-21 09:45, verse.wang. said: 我们先试试吧，谢谢
at 2021-06-21 09:46, Support Team said: 是指 audit report 出 PDF？
at 2021-06-21 09:47, verse.wang. said: 是资产负债表及损益表导出PDF
at 2021-06-21 09:48, Support Team said: 是 Audit 的，還是 bookkeeping 的 report？
at 2021-06-21 09:48, verse.wang. said: ACC做完后提供给客户确认的报表
at 2021-06-21 09:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/179491be2ec245c7e6ed8e0c6bfb67ae951d6c5f/image.png
at 2021-06-21 09:49, Support Team said: 是哪裡入去的？會計還是核數？
at 2021-06-21 09:50, verse.wang. said: 是会计的
at 2021-06-21 09:50, verse.wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60d05e2f8ba81c9addefa700/v/d825acea9fdc952d72291eb5fb02f0a236dde3f4/image.png
at 2021-06-21 09:50, verse.wang. said: 会计BS导出PDF
at 2021-06-21 09:51, Support Team said: 這裡列印，更多設定可以設定縮放比例
at 2021-06-21 09:51, Support Team said: 預設是 100%
at 2021-06-21 09:51, verse.wang. said: 好的，我试试
at 2021-06-21 09:51, Support Team said: 縮放比例可以 set 打 D 來放大

2021-06-21-Chat transcript on coweasy.com started on Monday, -0382.json

at 2021-06-21 07:52, Dawn Cheng. said: 請問, 當我做咗張報價比客人, 客人可以比訂金嗎? Customer Deposits?
at 2021-06-21 07:52, Dawn Cheng. said: 到出發票出貨, 先係扣Inventory嗎?
at 2021-06-21 07:53, Support Team said: 請參考FAQ - 客戶按金 Customer Deposits：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit
at 2021-06-21 07:53, Dawn Cheng. said: 因為我地好多時都係接受一d客訂製嘅貨, 而接到單至實際發貨期間, 客人會比幾次錢的
at 2021-06-21 07:54, Support Team said: 報價 - 發票收按金之後出貨，發票/收款扣按金
at 2021-06-21 07:57, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60d02d1f8ba81c9addca6764/v/0d7905d8df5343816279e2df9ba63e21e91778e7/image.png
at 2021-06-21 07:58, Support Team said: 不是在報價單做
at 2021-06-21 07:58, Support Team said: 沒有這個科目可在科目表新增
at 2021-06-21 07:59, Dawn Cheng. said: 不是在報價單做, 應在那裡做?
at 2021-06-21 07:59, Support Team said: 發票
at 2021-06-21 07:59, Support Team said: 或直接收款
at 2021-06-21 07:59, Dawn Cheng. said: 建立發票會唔會扣了庫存?
at 2021-06-21 08:00, Support Team said: 發票給客戶，收到訂金後再入收款
at 2021-06-21 08:00, Support Team said: Customer Deposits 請參考 FAQ:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit
at 2021-06-21 08:00, Support Team said: 發票不要有庫存
at 2021-06-21 08:00, Support Team said: 只有1行按金
at 2021-06-21 08:14, Dawn Cheng. said: 我剛剛彈出了報價單版面, 請問如果建立發票並收按金呢?
at 2021-06-21 08:15, Support Team said: 直接開新的發票或者報價單轉至發票再刪除產品或其他資料
at 2021-06-21 08:15, Dawn Cheng. said: 找到了.....
at 2021-06-21 08:15, Dawn Cheng. said: 在項目揀22320客戶按金?
at 2021-06-21 08:16, Support Team said: 是的，客戶按金，不同template可能有不同編號
at 2021-06-21 08:17, Dawn Cheng. said: 假如我收今次按金係收客人信用卡, 有位置記錄收款方式嗎?
at 2021-06-21 08:18, Support Team said: 收款 - 收款戶口，備註可mark低
at 2021-06-21 08:37, Dawn Cheng. said: 我嘗試做咗一套報價單>發票>收兩次按金, 請問有沒有一張文件, 可以Print到亦顯示到客人total amt幾多, 分別比咗幾多deposit, 餘數差幾多呢?
at 2021-06-21 08:38, Support Team said: 銷售分析報表 -> 按金狀況，可以查看客戶按金的收取和扣減記錄
at 2021-06-21 08:39, Support Team said: 但不會自動計算尾數
at 2021-06-21 08:50, Dawn Cheng. said: 我見INVOICE張PDF, 有小計, 有稅額同總數, 請問哩幾項, 可作修改嗎?
at 2021-06-21 08:51, Support Team said: 可以修改，參考 FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-06-21 08:53, Dawn Cheng. said: 有少少複雜, 如果將來我應該會加錢比你地改:sweat_smile:
at 2021-06-21 08:54, Dawn Cheng. said: 但實際, 可唔可以顯示到TOTAL AMT / DEPOSIT / BALANCE 3項金額出嚟呢?
at 2021-06-21 08:55, Dawn Cheng. said: 同埋, 我見張Invoice有顯示銷售員, 請問在那裡輸入有關資料呢?
at 2021-06-21 08:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/987d23a60ad305f3fc6d4e273d504f89200d7744/image.png
at 2021-06-21 08:58, Support Team said: 發票需要手動輸入
at 2021-06-21 08:59, Support Team said: 出PDF可以自訂修改顯示 總數 = 按金 + 尾數
at 2021-06-21 09:00, Support Team said: 訂購升級模組 - 銷售員/佣金後，才用到銷售員
at 2021-06-21 09:06, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60d02d1f8ba81c9addca6764/v/97ac857e1f219dda0e7cc964d3be75aa5cf1ec17/image.png
at 2021-06-21 09:07, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60d02d1f8ba81c9addca6764/v/7e56587ce98ff4870b7531e3ab801524766cc4d2/image.png
at 2021-06-21 09:07, Dawn Cheng. said: 單上都係顯示唔到客人比左deposit?
at 2021-06-21 09:08, Support Team said: 已儲存發票？
at 2021-06-21 09:08, Dawn Cheng. said: 已儲了
at 2021-06-21 09:09, Dawn Cheng. said: 會唔會我已做了收款?
at 2021-06-21 09:09, Support Team said: 收款後發票不能修改
at 2021-06-21 09:09, Dawn Cheng. said: 哦, 我要開過另一張單試下?
at 2021-06-21 09:10, Dawn Cheng. said: 庫存係幾時扣的呢?
at 2021-06-21 09:10, Support Team said: 刪除收款後發票可以修改
at 2021-06-21 09:10, Support Team said: 出發票就扣貨
at 2021-06-21 09:11, Dawn Cheng. said: 即invoice?
at 2021-06-21 09:11, Support Team said: 是的
at 2021-06-21 09:11, Dawn Cheng. said: 我而家算出了未?
at 2021-06-21 09:11, Support Team said: 出了
at 2021-06-21 09:12, Dawn Cheng. said: 其實我個流程可能有點複雜, 我可以電話同你傾嗎?
at 2021-06-21 09:13, Support Team said: 可以 WhatsApp 98883995 錄音留言
at 2021-06-21 09:18, Dawn Cheng. said: 因為我地係客訂製貨品多, 所以未有成品已經需要收客人訂金, 所以要了解下個收錢流程, 同扣庫存既流程
at 2021-06-21 09:20, Dawn Cheng. said: 單據上, 希望可以顯示到total amt / deposit / balance, 但同時間, 我地件貨未做好, 未stock in, 其實又未出到一張正式invoice比客人
at 2021-06-21 09:28, Dawn Cheng. said: 我見你地有POS, POS方面可以做到有Deposit嗎?
at 2021-06-21 09:29, Support Team said: 和發票/收款一樣，都是選客戶按金科目

2021-06-21-Chat transcript on coweasy.com started on Monday, -0383.json

at 2021-06-21 09:23, Hans. said: 請問庫存中的顏色,尺碼,年份,類別1,2,3 是在那地方應用
at 2021-06-21 09:24, Support Team said: 都是用作分類
at 2021-06-21 09:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/77c797f9b905c520a336114f23f9bdaa8031d819/image.png
at 2021-06-21 09:24, Support Team said: 可在這個報表查看
at 2021-06-21 09:25, Hans. said: tks!

2021-06-21-Chat transcript on coweasy.com started on Monday, -0384.json

at 2021-06-21 08:23, Mandy Chan. said: 公司Logo ．Upload File 像數多少？
at 2021-06-21 08:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86a454dfb784a86ab3cc5694bfb0c62901a12304/image.png
at 2021-06-21 08:26, Support Team said: 沒有硬性規定，但太大或太小可能會影響顯示

2021-06-22-Chat transcript on coweasy.com started on Tuesday,-0385.json

at 2021-06-22 04:47, Sandy Cheung. said: Hi, 上年布2Di
at 2021-06-22 04:48, Sandy Cheung. said: Hi, 上年有Dividend,但見帶落了在今年
at 2021-06-22 04:48, Sandy Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60d144f98ba81c9add747114/v/9c0601e1cfd3f9b9daa0071905945d1f887a8567/image.png
at 2021-06-22 04:58, Support Team said: Revenue/COGS/Expense 等 P&L Item 才會在年結後自動清零Equity 科目性質的不會
at 2021-06-22 04:59, Sandy Cheung. said: 咁dividend 我應該點入?
at 2021-06-22 05:26, Support Team said: debit expensecredit bank/cash/dividend payable

2021-06-22-Chat transcript on coweasy.com started on Tuesday,-0386.json

at 2021-06-22 08:17, V1624349717255844 said: Tracy你好，我公司是做trading 的，想睇下demo。
at 2021-06-22 08:17, Support Team said:
https://www.coweasy.com/Cloud/Demo.aspx
at 2021-06-22 08:17, Support Team said: 在這裡預約時間
at 2021-06-22 08:18, V1624349717255844 said: k

2021-06-22-Chat transcript on coweasy.com started on Tuesday,-0387.json

at 2021-06-22 07:58, Cheung. said: 查詢企業雲損益表, 資產負債表怎樣弄有庫存成本在裡面?
at 2021-06-22 08:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/23d73256498b347e0b9ac878d0de4a4cdfd8a356/image.png
at 2021-06-22 08:00, Support Team said: FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting

2021-06-22-Chat transcript on coweasy.com started on Tuesday,-0388.json

at 2021-06-22 06:49, Mandy Chan. said: 發票內每個貨品下，需附加特别描述，如何輸入？
at 2021-06-22 06:50, Support Team said: 在規格/說明輸入
at 2021-06-22 06:52, Mandy Chan. said: 在規格/說明輸入，只顯示兩行，我需要４行以上
at 2021-06-22 06:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/463e195a8bc8d807a40b8029ae984cd6b138ab98/image.png
at 2021-06-22 06:58, Support Team said: 預設會自動增加行高的
at 2021-06-22 07:32, Mandy Chan. said: 發票格式可更改嗎？
at 2021-06-22 07:32, Support Team said: FAQ：
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-06-22 08:32, Mandy Chan. said: 發票中，如何把庫存只顕示產品编號，不在後面加庫存地點碼？
at 2021-06-22 08:34, Support Team said: 列印發票，有顯示庫存編號和名稱，預設沒有顯示地區的
at 2021-06-22 08:35, Mandy Chan. said: How?
at 2021-06-22 08:35, Support Team said: >>列印發票，有顯示庫存編號和名稱，預設沒有顯示地區的預設就是這樣的
at 2021-06-22 08:37, Mandy Chan. said: 在那裹預設？？？
at 2021-06-22 08:38, Support Team said: 系統本身就是這樣
at 2021-06-22 08:40, Mandy Chan. said: 不明白,什麼意思？不能改？
at 2021-06-22 08:41, Support Team said: 你想改發票列印？
at 2021-06-22 08:41, Support Team said: 不顯示地區？

2021-06-23-Chat transcript on coweasy.com started on Wednesda-0389.json

at 2021-06-23 07:43, Dawn Cheng. said: Hello, 請問有有關Consignment嘅短片嗎?
at 2021-06-23 07:43, Support Team said: consign 暫時沒有
at 2021-06-23 07:44, Dawn Cheng. said: 如果我要入一批consign貨, 我應該用location去分類佢嗎?
at 2021-06-23 07:44, Dawn Cheng. said: 或者流程上, 有何建議?
at 2021-06-23 07:45, Support Team said: consign out 可以用地區來分
at 2021-06-23 07:45, Dawn Cheng. said: 我地都多consign貨, 亦好快要還, 咁進出庫存應該點做呢?
at 2021-06-23 07:47, Support Team said: 但因為 consign in 返來的或不是自己公司的貨，不可以用consign out 的方法
at 2021-06-23 07:47, Dawn Cheng. said: 退還貨時, 用return po嗎?
at 2021-06-23 07:48, Support Team said: 是 consign 別人的貨返來，不是 consign 出去？
at 2021-06-23 07:51, Support Team said: consign out 直接用地區和轉倉就可以做到但 consign in 要用 consignment的升級模組才做到
at 2021-06-23 08:05, Dawn Cheng. said: 見到升級模組了
at 2021-06-23 08:05, Dawn Cheng. said: 有短片嗎?:sweat_smile:
at 2021-06-23 08:07, Support Team said: consign 這部分暫時沒有
at 2021-06-23 08:12, Dawn Cheng. said: 如果我件貨係Consign, 咁我consignment in入數, 佢會儲口喺一個獨立的location嗎?
at 2021-06-23 08:14, Support Team said: 不會，實際不會增加數量需要在 庫存閱覽 或 consignment report 才看到consign數
at 2021-06-23 08:16, Dawn Cheng. said: 但實際件貨, 真係入咗喺我公司, 我點數會點到佢, 如果庫存閱覽先見到佢, 即係咩意思, 唔好意思唔太明:sweat_smile:
at 2021-06-23 08:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1bf327d0f24aefb03d0c48f99b846ac09bd14f48/2021-06-23_16-19-07-庫存閱覽_-_Google_Chrome.png
at 2021-06-23 08:21, Support Team said: consign in 的貨並沒有採購，不是公司的庫存，不會影響會計，盤點/流量報表都不會顯示
at 2021-06-23 08:22, Support Team said: 截圖的例子是 公司的庫存 0，consign in 有 1130，共 1130
at 2021-06-23 08:23, Dawn Cheng. said: oic.....:heart_eyes:
at 2021-06-23 08:24, Dawn Cheng. said: 我想問升級模組嘅價錢, 係以每個account計算嗎?
at 2021-06-23 08:25, Support Team said: 是的
at 2021-06-23 08:25, Dawn Cheng. said: 即係例如我公司有10位同事, 如果10位都加4件升級模組, 以12個月計算, 請問價錢幾多呢?
at 2021-06-23 08:26, Support Team said: 用戶數不影響
at 2021-06-23 08:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eeb09518907c1bd2f226cc163bd56139238a32e4/2021-06-23_16-27-07-1_new_message_-_Google_Chrome.png
at 2021-06-23 08:38, Dawn Cheng. said: 額外用戶, 是否只可以加5個咋?
at 2021-06-23 08:40, Support Team said: 如需更多，可下單後，給發票編號我們改單
at 2021-06-23 08:43, Dawn Cheng. said: 我想計一計大概要幾多錢
at 2021-06-23 08:52, Dawn Cheng. said: 12個月 第1個 $289第2-9個: 96*9四個升級模組: $95*4$1533正確嗎?
at 2021-06-23 08:54, Support Team said: 是的
at 2021-06-23 08:55, Dawn Cheng. said: 明白, thanks

2021-06-23-Chat transcript on coweasy.com started on Wednesda-0390.json

at 2021-06-23 09:13, Tommy. said: 每次upload Excel都好耐
at 2021-06-23 09:14, Tommy. said: 有冇方法解決
at 2021-06-23 09:14, Tommy. said: 一年左右的數據
at 2021-06-23 09:15, Support Team said: 大約幾多行，幾耐？
at 2021-06-23 09:32, Tommy. said: 10 mins
at 2021-06-23 09:32, Tommy. said: 2000行
at 2021-06-23 09:33, Tommy. said: 同埋好奇怪, 個excel 檔案唔俾我插入資料
at 2021-06-23 09:35, Support Team said: 是提升什麼
at 2021-06-23 09:35, Support Team said: 是提示什麼
at 2021-06-23 09:36, Tommy. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60d2fb3a8ba81c9addd136be/v/2ce47827a90754f23203cb4bfd3bbfc2a1753e85/圖片.png
at 2021-06-23 09:39, Support Team said: 這是 Microsoft Excel 軟件的應用問題，我們不能解答
at 2021-06-23 09:41, Tommy. said: 導入之後變成不能插入資料
at 2021-06-23 09:42, Tommy. said: 只能夠在下面添加, 不能中間插入
at 2021-06-23 09:45, Support Team said: 這是 Microsoft Excel 軟件的應用問題，不是 CowEasy 操作的應用問題，我們不能解答
at 2021-06-23 09:55, Tommy. said: 咁樣麻煩啦
at 2021-06-23 09:55, Tommy. said: Excel你哋處理唔到
at 2021-06-23 09:57, Support Team said: Excel 問題你可以看看 Microsoft 有沒有提供支援
at 2021-06-23 09:58, Support Team said: 或者 Google 搜尋看看有沒有類似問題有解答

2021-06-24-Chat transcript on coweasy.com started on Thursday-0391.json

at 2021-06-24 07:18, Dawn Cheng. said: Hello, 想請問如果之後後加用戶Account, 使用期係咪獨立計算, 有無得將所有同事統一返同一時期呢?
at 2021-06-24 07:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/31d393d3c393a58cda269d6afd369d4eaea6e57e/image.png
at 2021-06-24 07:20, Dawn Cheng. said: 即係到時按比例收錢?
at 2021-06-24 07:20, Dawn Cheng. said: 用戶account是否要用不同的email登記? 如果有同事中途離職轉人, 咁可以嗎?
at 2021-06-24 07:21, Support Team said: 是的
at 2021-06-24 07:21, Support Team said: 可以的
at 2021-06-24 07:21, Dawn Cheng. said: OK, 咁都幾好:blush:
at 2021-06-24 07:24, Dawn Cheng. said: 而家d數據係SAVE喺雲端嗎? Server萬一死咗咁會點算呀?
at 2021-06-24 07:27, Support Team said: 每晚凌晨時分，所有數據將自動備份，以作保存萬一Server數據存取不到，至少也可以還原上一天的備份
at 2021-06-24 07:28, Dawn Cheng. said: 如果join埋哩個chatbox, 係要加幾多錢?
at 2021-06-24 07:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7c3c5e546680ddfa3ce1bb4cb073d47fff1b10d/image.png
at 2021-06-24 07:31, Dawn Cheng. said: 1860/12月? 係咪每個月戶都用到?
at 2021-06-24 07:32, Support Team said: 是的
at 2021-06-24 07:33, Dawn Cheng. said: 無分幾多個用戶? 都係$1860, 對嗎?
at 2021-06-24 07:33, Support Team said: 是的

2021-06-24-Chat transcript on coweasy.com started on Thursday-0392.json

at 2021-06-24 08:30, Dawn Cheng. said: 貨幣匯率需要每日自行修改? 還是可以聯繫到銀行當日匯率嗎?
at 2021-06-24 08:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/525dfe9cf493ef2db617710fb5548836c9722996/2021-06-24_16-31-52-多貨幣_-_Google_Chrome.png
at 2021-06-24 08:32, Support Team said: 這裡新增會每日自動同步匯率
at 2021-06-24 08:34, Dawn Cheng. said: OIC....
at 2021-06-24 08:36, Dawn Cheng. said: 假設我用美金今日收咗批貨, 用咗同步, 之後匯率有變, 佢會根據當日匯率而計返港幣， 定收當時收貨日匯率計呢?
at 2021-06-24 08:37, Support Team said: 不會變
at 2021-06-24 08:37, Dawn Cheng. said: 簡單Ｄ講， inventory value會唔會有所改變?
at 2021-06-24 08:38, Support Team said: 不會改變
at 2021-06-24 08:47, Dawn Cheng. said: 請問PO/Invoice介面可以加多項"條碼"嗎?
at 2021-06-24 08:48, Support Team said: 產品條碼是產品資料，和單據沒有直接關係，只在產品資料輸入，不會在單據輸入
at 2021-06-24 08:49, Dawn Cheng. said: 因為除了"庫存編號"外, 條碼我們都常用
at 2021-06-24 08:51, Dawn Cheng. said: 因為我地做珠寶. 戒指有不同size, 庫存編號內包含size, 但實際該貨品的model code我們用了"條碼"儲存, 有何方法可以在單據上顯示?
at 2021-06-24 08:51, Support Team said: 在PDF顯示？還是輸入介面？
at 2021-06-24 08:52, Dawn Cheng. said: 兩樣都需要
at 2021-06-24 08:53, Support Team said: 介面要轉交同事報價修改才做到
at 2021-06-24 08:53, Support Team said: PDF 可修改樣式模板，顯示產品資料的條碼
at 2021-06-24 08:55, Dawn Cheng. said: 因為, 我地產品item code
at 2021-06-24 08:55, Dawn Cheng. said: send錯

2021-06-25-Chat transcript on coweasy.com started on Friday, -0394.json

at 2021-06-25 05:27, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60d560d08ba81c9add57dae6/v/9a7c391ccfdafef7e0e6705b1ed773997f05c626/image.png
at 2021-06-25 05:27, Dawn Cheng. said: 請問建立產品, 這兩項需要怎麼設定?
at 2021-06-25 05:27, Support Team said: 發票/採購單，儲存後，會自動更改為這些科目
at 2021-06-25 05:28, Support Team said: 可以不設定
at 2021-06-25 05:29, Dawn Cheng. said: 銷售科目, 是指當開了Invoice, 此費用入在那一個帳號嗎?
at 2021-06-25 05:29, Dawn Cheng. said: 我選41110 珠寶銷售, 正確嗎?
at 2021-06-25 05:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/940a9a6cbf224a7e532bcf0064863f963dcdeda1/image.png
at 2021-06-25 05:30, Support Team said: 這個科目
at 2021-06-25 05:30, Dawn Cheng. said: 採購是16110 庫存?
at 2021-06-25 05:31, Support Team said: CowEasy 採購預設會用 COGS科目
at 2021-06-25 05:32, Support Team said: 年結或月結做Stock Posting, P&L 可以見到 成本為 期初 + 期間 - 期末
at 2021-06-25 05:32, Support Team said: Stock Posting FAQ:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting
at 2021-06-25 05:34, Support Team said: 庫存這裡如不需特地科目，可以留空不設定用預設，或者出單時再跟情況更改

2021-06-25-Chat transcript on coweasy.com started on Friday, -0395.json

at 2021-06-25 07:53, Dawn Cheng. said: Hello, 請問開完發票, 並不等於收款嗎? 如果想知道有多少發票已開, 但未收到款, 有Report可以列出明細嗎?
at 2021-06-25 07:54, Support Team said: aging report
at 2021-06-25 07:54, Support Team said: 或 客戶往來報表
at 2021-06-25 07:56, Dawn Cheng. said: 請問aging report放在那個位置?
at 2021-06-25 07:56, Support Team said: 帳齡報表
at 2021-06-25 08:00, Dawn Cheng. said: 唔好意思, 我搵唔到喺邊:sweat_smile:
at 2021-06-25 08:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d4b405d8a77fc04f392c5be43a986a5bd51657b9/image.png
at 2021-06-25 08:07, Dawn Cheng. said: ok, thanks:blush:

2021-06-25-Chat transcript on coweasy.com started on Friday, -0396.json

at 2021-06-25 09:15, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60d5995c8ba81c9add4733ed/v/20dfe409a2666ab9cd2415656ea8eadb9f480bb9/image.png
at 2021-06-25 09:15, Dawn Cheng. said: Hello, 我嘗試執緊張invoice printout, 請問哩一格個名稱係咩呀? 我搵唔到
at 2021-06-25 09:16, Support Team said: 應該是 Description2
at 2021-06-25 09:17, Support Team said: Inventory.Description2
at 2021-06-25 09:21, Dawn Cheng. said: yes, thanks

2021-06-25-Chat transcript on coweasy.com started on Friday, -0397.json

at 2021-06-25 08:46, 财务. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60d597d28ba81c9add28910b/v/b7edad6d36f36e6b13e325e1674661416341a4eb/image.png
at 2021-06-25 08:46, 财务. said: 您好
at 2021-06-25 08:46, 财务. said: 为什么 会出现2个科目
at 2021-06-25 08:47, 财务. said: 好
at 2021-06-25 09:00, Support Team said: 我們試不到這個情況，請問是怎樣操作會出現？
at 2021-06-25 09:03, 财务. said: 我也不太清楚
at 2021-06-25 09:03, 财务. said: 因为刚刚我同事在做
at 2021-06-25 09:03, Support Team said: 好的，我們再檢查一下
at 2021-06-25 09:03, 财务. said: 好

2021-06-28-Chat transcript on coweasy.com started on Monday, -0398.json

at 2021-06-28 03:09, Mandy Chan. said: 如已收訂金，能在發票上顯示並总額扣除
at 2021-06-28 03:11, Mandy Chan. said: 訂金在那裹輸入
at 2021-06-28 03:13, Support Team said: 不好意思， 由於暴雨關係 ，今天未能回覆查詢， 不便之處，敬請原諒，謝謝

2021-06-28-Chat transcript on coweasy.com started on Monday, -0399.json

at 2021-06-28 03:47, 财务. said: 您好
at 2021-06-28 03:47, 财务. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60d9464d8ba81c9addafce72/v/28fa262a761d1591805683e68ccfdd65bdc4c50f/image.png
at 2021-06-28 03:48, 财务. said: 请问送给客户的样品是这样子操作吗
at 2021-06-28 03:48, 财务. said: 请问成本是怎么在系统中显示的
at 2021-06-28 03:49, 财务. said: 如果我要在每个月中看到销售的成本，是不是要在系统中结转
at 2021-06-28 03:49, 财务. said: 还是要怎么操作
at 2021-06-28 03:55, Support Team said: 是這樣操作
at 2021-06-28 03:56, Support Team said: 在銷售依產品報表內可顯示
at 2021-06-28 03:56, Support Team said: 用戶可在每月底在庫存滾存的報表內處理
at 2021-06-28 03:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8b7efcfa9129b9ecdb903cd6a0ba1e4e4ac79a8e/Screenshot_20210628-155831_Chrome.jpg

2021-06-28-Chat transcript on coweasy.com started on Monday, -0401.json

at 2021-06-28 05:02, 财务. said: 您好
at 2021-06-28 05:02, 财务. said: 请问刚刚的问题回答了 吗
at 2021-06-28 05:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/11370af060c1a15b6cc9a0ae74e00f1c04a6a9f9/image.png
at 2021-06-28 05:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5b20df55190158966d40e5dae23b2ba3263b3c6e/image.png

2021-06-28-Chat transcript on coweasy.com started on Monday, -0402.json

at 2021-06-28 04:39, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60d93dce8ba81c9add34548e/v/41ef1615de8d490b4f9ee2ec689a351e5271b432/image.png
at 2021-06-28 04:39, Dawn Cheng. said: 請問可以選擇Outstanding未付款的嚟睇?
at 2021-06-28 05:03, Support Team said: 帳齡報表
at 2021-06-28 05:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f0b2ce041c8d05580390de3bca7111bb0835a8cb/image.png

2021-06-29-Chat transcript on coweasy.com started on Tuesday,-0403.json

at 2021-06-29 03:02, Dawn Cheng. said: 請問Inventory print barcode, 係咪出A4 SIZE Label?
at 2021-06-29 03:03, Dawn Cheng. said: 定可以接駁label printer?
at 2021-06-29 03:03, Dawn Cheng. said: 同埋, 可以print qr code嗎?
at 2021-06-29 03:14, Support Team said: default A4, 自訂可改其他SIZE, 每頁Label 數量和Label Size也可自訂和單據列印一樣都是出PDF, 列印時選 label printer暫時未可以GEN QRCODE
at 2021-06-29 03:53, Dawn Cheng. said: 明白, thanks

2021-06-29-Chat transcript on coweasy.com started on Tuesday,-0404.json

at 2021-06-29 07:03, Edward Chan. said: 我要导入采购发票，是不是在采购订单中EXCEL导入就行
at 2021-06-29 07:04, Support Team said: 不是， 是在採購單 excel導入
at 2021-06-29 07:07, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dac1dc8ba81c9add48f759/v/af9546371f9fb7628ab4a578c88d590fcbd59d80/image.png
at 2021-06-29 07:07, Edward Chan. said: 是不是这个
at 2021-06-29 07:07, Support Team said: 是的
at 2021-06-29 07:09, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dac1dc8ba81c9add48f759/v/71a5f44d3a44f91f6fcc78a8ecbc73e5a12dbfee/image.png
at 2021-06-29 07:11, Edward Chan. said: 在这里导入，对吗
at 2021-06-29 07:11, Support Team said: 是的
at 2021-06-29 07:11, Edward Chan. said: 如果民入错误，能返回吗
at 2021-06-29 07:11, Edward Chan. said: 导入
at 2021-06-29 07:13, Edward Chan. said: 如果导入有误，能全部作废后再导入吗
at 2021-06-29 07:14, Support Team said: 只可以在紀錄手動刪除
at 2021-06-29 07:14, Support Team said: 或者再次匯入，覆蓋相同單號的單據
at 2021-06-29 07:14, Edward Chan. said: 就是只能逐条删除掉是吗
at 2021-06-29 07:14, Support Team said: 是的
at 2021-06-29 07:15, Support Team said: 如單號沒有問題，就可以再匯入一次來覆蓋
at 2021-06-29 07:16, Edward Chan. said: 我导入好后，要怎么跟银行汇出金额挂钩
at 2021-06-29 07:16, Support Team said: 輸入/匯入付款單據
at 2021-06-29 07:20, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dac1dc8ba81c9add48f759/v/ede483a583ad1439c2ebe29a32815c51fff22c5b/image.png
at 2021-06-29 07:20, Edward Chan. said: 是不是这个
at 2021-06-29 07:23, Edward Chan. said: 我们导入是美金的，这样子，金额用不用转成港币
at 2021-06-29 07:25, Support Team said: 是這裡可以先在系統介面輸入，再匯出excel，之後可參考excel格式來匯入
at 2021-06-29 07:27, Edward Chan. said: 我有汇出表格再汇入的
at 2021-06-29 07:29, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dac1dc8ba81c9add48f759/v/613b8b6495261c1980815e885d1faa61dde238a0/image.png
at 2021-06-29 07:29, Edward Chan. said: 需不需要在折扣那里填入汇率
at 2021-06-29 07:30, Support Team said: 折扣和匯率無關
at 2021-06-29 07:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a8274412d0db23340cd2a4e6c22574875e986fc7/2021-06-29_15-30-33-PO_V6_(3).xls_-_LibreOffice_Calc.png
at 2021-06-29 07:31, Support Team said: 貨幣和匯率都有1欄
at 2021-06-29 07:33, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dac1dc8ba81c9add48f759/v/872c4471a345d9e73dbf4679b694f45080d0f0e2/image.png
at 2021-06-29 07:37, Support Team said: 日期需要跟YYYYMMDD格式貨幣建議只輸入USD/HKD/CNY之類的編號金額建議只有數字，不要有Dollar Sign 或 貨幣

2021-06-29-Chat transcript on coweasy.com started on Tuesday,-0405.json

at 2021-06-29 07:49, Edward Chan. said: 2020-7-1
at 2021-06-29 07:50, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dad0078ba81c9add62eaca/v/58c012092bc6c56d322e95cd81c6807f10abcf86/image.png
at 2021-06-29 07:50, Edward Chan. said: 日期这样填可以吗
at 2021-06-29 07:50, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dad0078ba81c9add62eaca/v/c122681dea24861b7bb6ff887929c9e9ec8485b8/image.png
at 2021-06-29 07:51, Edward Chan. said: 这样填可以吗
at 2021-06-29 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6ba7067c8c2d8f362f8e99bb7220a6f4bed5d4e/2021-06-29_15-52-49-PO_V6_(3).xls_-_LibreOffice_Calc.png
at 2021-06-29 08:16, Edward Chan. said: 我汇入后，在那里能看到我汇入的总数
at 2021-06-29 08:16, Edward Chan. said: 因为我对每一个供应商时，总有差发票
at 2021-06-29 08:21, Support Team said: 在紀錄 / 供應商往來報表 查看

2021-06-29-Chat transcript on coweasy.com started on Tuesday,-0406.json

at 2021-06-29 07:23, Dawn Cheng. said: Hello, 想請問銷售帳齡報表, 係咪只列出Outstanding的單呢?
at 2021-06-29 07:23, Support Team said: 是的
at 2021-06-29 07:24, Support Team said: 如需要看整體銷售紀錄，請查閱其他報表
at 2021-06-29 07:24, Dawn Cheng. said: 好的, thanks
at 2021-06-29 07:33, Dawn Cheng. said: 請問有盤點有關的教學資料嗎?
at 2021-06-29 07:34, Support Team said: 這部分暫時未有
at 2021-06-29 07:35, Dawn Cheng. said: 如果我要做stocktake, 我列印庫存出來做對比, 當發現有出入, 請問如果做adjustment?
at 2021-06-29 07:36, Support Team said: 庫存 - 庫存調整轉入/轉出，這裡可以手動加/減庫存
at 2021-06-29 07:40, Dawn Cheng. said: 見到有#52999庫存調整這個位置, 請問那裡可以輸入item code?
at 2021-06-29 07:40, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dab2158ba81c9add2f96a7/v/6fa206871222875a60d7f3343faae395017ff39e/image.png
at 2021-06-29 07:40, Dawn Cheng. said: 及location?
at 2021-06-29 07:40, Support Team said: 按 delete 左邊可展開
at 2021-06-29 07:41, Dawn Cheng. said: oh...見到了
at 2021-06-29 07:41, Dawn Cheng. said: +/-數, 需分開兩個介面處理, 對嗎?
at 2021-06-29 07:41, Dawn Cheng. said: +數轉入, -數轉出?
at 2021-06-29 07:42, Support Team said: 是的
at 2021-06-29 07:42, Dawn Cheng. said: ok, 明白
at 2021-06-29 07:54, Dawn Cheng. said: 想問一問consignment, 當如果入咗一件貨, 未賣出情況下, 就為本公司買入為庫庫存, 請問要如何處理?
at 2021-06-29 07:54, Dawn Cheng. said: 是否需轉出Consignment, 再開PO及Stockin件貨入倉嗎?
at 2021-06-29 07:56, Support Team said: 先刪除consign in，或做 consign in 退回再做採購單
at 2021-06-29 07:57, Dawn Cheng. said: PO/Consign單上, 可以選擇入USD嗎?
at 2021-06-29 07:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7a00a62724d0d97ffe5cac669d577654e2c38076/2021-06-29_15-58-23-採購單（收貨）_-_Google_Chrome.png
at 2021-06-29 07:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d894a9c2d124ca4d95bda133492cd61139e5582f/2021-06-29_15-59-02-寄存轉入_-_Google_Chrome.png
at 2021-06-29 07:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6622d9227c66b17ca870566ebf6b20d9148273f1/2021-06-29_15-59-32-(主頁)_寄存登記_-_Google_Chrome.png
at 2021-06-29 08:00, Support Team said: 外幣這裡新增/修改
at 2021-06-29 08:01, Dawn Cheng. said: 請問我有否入錯嗎? 匯率N/A好像不正確?
at 2021-06-29 08:01, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dab2158ba81c9add2f96a7/v/1b6b427ae87ffcdb2a9cb330e9c42aed0df9190a/image.png
at 2021-06-29 08:02, Support Team said: 自動同步的看後面一欄
at 2021-06-29 08:04, Dawn Cheng. said: 我己建立了USD, 但PO那個位置無法讓我選USD
at 2021-06-29 08:05, Support Team said: 輸入頁面需要刷新
at 2021-06-29 08:06, Dawn Cheng. said: USD我早幾日已建立的
at 2021-06-29 08:07, Dawn Cheng. said: 即, 外幣USD已經存在了, 但PO仍無法改
at 2021-06-29 08:08, Dawn Cheng. said: OH....我見到了, 在左上角位置, OKOK
at 2021-06-29 08:18, Dawn Cheng. said: 如果想CHECK該ITEM的transaction movement, 應該在那個介面查核呢? Thanks
at 2021-06-29 08:22, Support Team said: 可以查看寄存轉出/轉入匯總報表
at 2021-06-29 08:24, Dawn Cheng. said: 唔好意思, 請問位置是?
at 2021-06-29 08:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/279ed8c59aea672d6fff3f0ec0d2f6c77e6b49c8/2021-06-29_16-24-55-(主頁)_寄存登記_-_Google_Chrome.png
at 2021-06-29 08:28, Dawn Cheng. said: 只有寄存的貨才可查到嗎?
at 2021-06-29 08:28, Support Team said: 是的
at 2021-06-29 08:29, Support Team said: 公司庫存要在庫存流量報表查看
at 2021-06-29 08:29, Dawn Cheng. said: 例如有件貨品, 由幾時po收貨? 幾時賣了? 幾時做過d咩, 由誰來做這個動作等... 可怎樣查?
at 2021-06-29 08:31, Support Team said: 系統並沒有這樣集中的一個報表
at 2021-06-29 08:32, Dawn Cheng. said: 如果以收貨來講, 睇唔睇到同一款貨, 分別幾時入貨? 而每次來貨價錢都唔同, 有方法睇到嗎?
at 2021-06-29 08:33, Support Team said: 庫存流量報表
at 2021-06-29 08:33, Support Team said: 或採購依庫存報表

2021-06-29-Chat transcript on coweasy.com started on Tuesday,-0407.json

at 2021-06-29 07:02, info. said: IMPORT BEA USD SA, 沒有反應
at 2021-06-29 07:02, Support Team said: “文件已加入佇列”，點擊可查看紀錄
at 2021-06-29 07:03, info. said: 唔明白
at 2021-06-29 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4be7129e7e01891aa021e78f231561528c3e805a/2021-06-29_15-04-21-會計傳票_(會計人員輸入)_-_Google_Chrome.png
at 2021-06-29 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/988ba03addf7193da8db9a5ad994b18ba88cdedd/2021-06-29_15-04-47-匯入記錄_-_Google_Chrome.png
at 2021-06-29 07:06, info. said: 剛才一直做唔到
at 2021-06-29 07:07, info. said: 現在出現了3次
at 2021-06-29 07:09, info. said: 想取消重新IMPORT,可以嗎
at 2021-06-29 07:09, Support Team said: 上傳後系統會簡單檢查excel有沒有問題，如沒有問題會顯示“文件已加入佇列”並開始輪候匯入
at 2021-06-29 07:09, Support Team said: 匯入已加上紀錄和佇列功能：點擊狀態已完成可查看匯入結果如同時上傳多個文件會需要輪候如有重複上傳或文件資料有誤，未開始處理的可以按紅色垃圾桶取消
at 2021-06-29 07:10, Support Team said: 未開始處理的，才可以取消
at 2021-06-29 07:11, info. said: 那裡有垃圾桶?
at 2021-06-29 07:12, info. said: DELETE 不到
at 2021-06-29 07:13, Support Team said: 只有未開始處理的，才可以取消
at 2021-06-29 07:16, info. said: 現在如何是好
at 2021-06-29 07:17, Support Team said: 如有重複，在紀錄刪除重複單據
at 2021-06-29 07:18, info. said: 以前可以整個bANK a/c deLETED, 現在不可以?
at 2021-06-29 07:23, Support Team said: 紀錄和刪除功能和之前並沒有不同
at 2021-06-29 07:23, Support Team said: 是怎樣不可以刪除，提示什麼？
at 2021-06-29 07:41, info. said: 明白, 可能電腦太慢

2021-06-29-Chat transcript on coweasy.com started on Tuesday,-0409.json

at 2021-06-29 09:02, Sylvia . said: 為何我不能匯入EXCEL表格？
at 2021-06-29 09:03, Support Team said: 匯入功能已加上紀錄和輪候功能上傳文件後，顯示“文件已加入佇列”，點擊可查看紀錄點擊狀態已完成可查看結果如同時上傳多個文件會需要輪候如有重複上傳或文件資料有誤，未開始處理的可以按紅色垃圾桶取消
at 2021-06-29 09:05, Sylvia . said: 但是我連EXCEL文件都按不到
at 2021-06-29 09:06, Support Team said: 點樣按不到，請截圖
at 2021-06-29 09:06, Sylvia . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dadcd08ba81c9add6ee497/v/9393ed52173837d632b9403d175193a7805b95c5/螢幕截圖_2021-06-29_17.06.17.png
at 2021-06-29 09:07, Sylvia . said: 不能選取
at 2021-06-29 09:07, Support Team said: xls
at 2021-06-29 09:09, Sylvia . said: 模板格式不正確
at 2021-06-29 09:10, Support Team said: 這是匯入什麼？
at 2021-06-29 09:11, Sylvia . said: 收取費用
at 2021-06-29 09:11, Support Team said: 收款？
at 2021-06-29 09:11, Sylvia . said: 對
at 2021-06-29 09:12, Support Team said: 這個CRM1 file是怎樣來的？
at 2021-06-29 09:13, Sylvia . said: 自己整的
at 2021-06-29 09:14, Support Team said: 匯入匯出是一對的，匯入要跟匯出的格式
at 2021-06-29 09:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/02275a58e3c018dc2f85d9ca32a1b816816638ad/2021-06-29_17-15-11-紀錄_收款（客戶）_-_Google_Chrome.png
at 2021-06-29 09:22, Sylvia . said: 匯入的資料點睇
at 2021-06-29 09:22, Support Team said: 在紀錄查看

2021-06-29-Chat transcript on coweasy.com started on Tuesday,-0410.json

at 2021-06-29 08:40, Edward Chan. said: 为什么我汇入后总差一些单
at 2021-06-29 08:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b59a705f40635b252475b838135c171a47ebaf2d/2021-06-29_16-49-50-匯入記錄_-_Google_Chrome.png
at 2021-06-29 08:50, Support Team said: 看看匯入結果有沒有提示
at 2021-06-29 08:51, Edward Chan. said: 没有
at 2021-06-29 08:51, Edward Chan. said: 只显示文件已加入宁列
at 2021-06-29 08:58, Support Team said: 點擊可查看匯入紀錄
at 2021-06-29 08:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/95e1572d356e93eaa3e625e4b53304285336b33c/2021-06-29_16-58-16-Dashboard_-_Google_Chrome.png
at 2021-06-29 08:58, Support Team said: 或者這裡
at 2021-06-29 09:03, Edward Chan. said: 在这个地方查看，汇入总列数是对的
at 2021-06-29 09:04, Support Team said: 所有單號都顯示已匯入？
at 2021-06-29 09:07, Edward Chan. said: 按我汇入表共485行，汇入显示是485行，这个没错
at 2021-06-29 09:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c0a641dea41c6e79051712a5b35acf5764a060d8/圖片.png
at 2021-06-29 09:10, Edward Chan. said: 这个什么意思，在那里看
at 2021-06-29 09:10, Support Team said: 已完成
at 2021-06-29 09:11, Edward Chan. said: 就是说我已经完成了各个
at 2021-06-29 09:11, Edward Chan. said: 但这个采购部分还是不对啊，还差单据没进去
at 2021-06-29 09:11, Support Team said: 點擊狀態已完成可查看結果
at 2021-06-29 09:11, Edward Chan. said: 那这个又是在那里看呢
at 2021-06-29 09:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/053306278898f16cd8541247139b6ac1c608a882/圖片.png
at 2021-06-29 09:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/23bed1c15042e9dc2227eb1b172896f7ecf707bb/圖片.png
at 2021-06-29 09:12, Support Team said: 匯入紀錄 -> 已完成
at 2021-06-29 09:13, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dadc678ba81c9add66472d/v/51feea9d958a916bd28b230688dca9007de4bfe0/image.png
at 2021-06-29 09:13, Edward Chan. said: 英文是什么意思呢
at 2021-06-29 09:14, Support Team said: 在發票/報價單紀錄看看這個編號
at 2021-06-29 09:29, Edward Chan. said: 应该是日期的格式不对
at 2021-06-29 09:29, Edward Chan. said: 但又不明白为什么一些可以，一些不可以
at 2021-06-29 09:34, Support Team said: 日期是提示什麼？
at 2021-06-29 09:36, Support Team said: 上面截圖這句是，在儲存採購單覆蓋相同編號單據時，相同編號的單據是發票，導致不能儲存才會顯示
at 2021-06-29 09:45, Edward Chan. said: 日期没有提示，只提示刚才那种
at 2021-06-29 09:46, Support Team said: 這樣就和日期無關
at 2021-06-29 09:46, Support Team said: 這些儲存不到的應該都是發票已用了編號

2021-06-30-Chat transcript on coweasy.com started on Wednesda-0412.json

at 2021-06-30 02:04, Edward Chan. said: 銷售發票號碼跟採購發票號碼一樣，這樣行嗎
at 2021-06-30 02:06, Edward Chan. said: 昨天匯入採購發票，一些匯不進去，你說是發票號碼用過了，我們的銷售發票跟採購發票號是對應的
at 2021-06-30 02:35, Edward Chan. said: 我想问下采购发票号码跟销售发票号码同样可以吗
at 2021-06-30 02:37, Support Team said: 不可以
at 2021-06-30 02:37, Support Team said: 所有單據，不同種類，編號都不可以重複
at 2021-06-30 02:38, Edward Chan. said: 那为什么一些汇得进去，一些汇不进呢
at 2021-06-30 02:38, Support Team said: 匯入到的，你截圖給我們看看
at 2021-06-30 02:40, Edward Chan. said: 算了，我来删掉后重汇入吧
at 2021-06-30 02:40, Edward Chan. said: 要逐条删掉在那里操作呢
at 2021-06-30 02:40, Support Team said: 紀錄
at 2021-06-30 02:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/881dcb112b5149b7d5c8326f082c157f034679b9/2021-06-30_10-41-16-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-06-30 02:50, Edward Chan. said: 一些被冻结的采购发票，能删除吗
at 2021-06-30 02:51, Support Team said: 凍結日期或之前的不可以修改/刪除
at 2021-06-30 02:51, Support Team said: 凍結日期在公司設置改
at 2021-06-30 02:52, Edward Chan. said: 那冻结的会不会算进采购发票呢
at 2021-06-30 02:52, Support Team said: 一般是每年核數後，改凍結日期，以避免單據意外地/修改刪除
at 2021-06-30 02:53, Support Team said: 凍結日期的功能是用在避免意外/修改刪除單據
at 2021-06-30 02:54, Edward Chan. said: 但我被冻结的单据是错误的，要删掉的
at 2021-06-30 02:54, Support Team said: 凍結日期在公司設置改
at 2021-06-30 02:56, Edward Chan. said: 公司设置下面那个修改
at 2021-06-30 02:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/51dd88254566340e0712d14788de4b1da561a42c/-43-59-公司設定.png

2021-06-30-Chat transcript on coweasy.com started on Wednesda-0413.json

at 2021-06-30 04:31, Hans. said: 請問收款記錄金額顯金額是0.00 是什麼原因 ?
at 2021-06-30 04:31, Hans. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dbeed48ba81c9add7aaf80/v/567f1c00378e11e83af5eb0ce278f830c706113c/圖片.png
at 2021-06-30 04:31, Support Team said: 請截圖發票內容
at 2021-06-30 04:33, Hans. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dbeed48ba81c9add7aaf80/v/d79ecb4fb728cf805b43bff081e038d5a1398f1e/圖片.png

2021-06-30-Chat transcript on coweasy.com started on Wednesda-0414.json

at 2021-06-30 06:55, Dawn Cheng. said: 你好, 有關使用方法想繼續查詢
at 2021-06-30 06:56, Dawn Cheng. said: 請問, 如果有一張費用的單據, 入帳後發現有錯, 例如是一張電費單, 但入錯電話費單, 可以修改嗎?
at 2021-06-30 06:57, Support Team said: 可在紀錄查看/修改/刪除
at 2021-06-30 06:58, Dawn Cheng. said: 可以提供一下, 那個位置入單, 及紀錄查看?
at 2021-06-30 06:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a22529ebe136813e1f6dec2142da95ed54f52d66/2021-06-30_14-57-55-(主頁)_會計_-_Google_Chrome.png
at 2021-06-30 07:00, Dawn Cheng. said: 入電費單等, 在這個位置入嗎?
at 2021-06-30 07:00, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dc130c8ba81c9addd12c1c/v/5548eb002404fbf82d78b06f92dab7e02d2f9e5b/image.png
at 2021-06-30 07:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb8ad90dbbbf402c2d209bd8e68fae0070bae505/2021-06-30_15-00-54.png
at 2021-06-30 07:01, Support Team said: 可以在支出模組輸入，也可以在會計模組輸入
at 2021-06-30 07:02, Support Team said: 但同一張單據不要在不同模組重複輸入
at 2021-06-30 07:03, Dawn Cheng. said: 可以day back嗎? 如果今日入返4-5月的單, 可以嗎? 會唔會有month end鎖咗closed month?
at 2021-06-30 07:04, Support Team said: 可以選日期
at 2021-06-30 07:05, Support Team said: 如需要鎖以避免意外改錯/刪錯單據，可在公司設定改凍結日期，凍結日期和之前的單據都不可以修改/刪除
at 2021-06-30 07:07, Dawn Cheng. said: 你指年結日期嗎?
at 2021-06-30 07:07, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dc130c8ba81c9addd12c1c/v/483927a93a9d78990037f45904959590077e9c56/image.png
at 2021-06-30 07:08, Support Team said: 凍結日期
at 2021-06-30 07:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7c50700835361d4e4cfce96679dc5a5aab13b6e/-43-59-公司設定.png
at 2021-06-30 07:11, Dawn Cheng. said: 如果我set 30/6/2021, 代表過咗30/6/2021之後, 而入有關30/6/2021之前的任何單據都不接受, 對嗎?
at 2021-06-30 07:12, Support Team said: 30/6/2021 和之前，都不可以修改/刪除
at 2021-06-30 07:13, Dawn Cheng. said: 如果我要比多幾日時間大家同事做嘢, 我可以喺7月10日完成哂, 再入嚟改做30/6嗎?
at 2021-06-30 07:16, Support Team said: 是的，但一般是核數之後確認數據不會再有變，才用凍結日期鎖定單據
at 2021-06-30 07:17, Dawn Cheng. said: ok, 即係通常year end 31/3就可以?
at 2021-06-30 07:17, Support Team said: 是的
at 2021-06-30 07:18, Dawn Cheng. said: 但31/3當日都有機會未完成哂, 即係之後完成哂, 再入嚟set返, 鎖住就可以啦?
at 2021-06-30 07:18, Support Team said: 是的
at 2021-06-30 07:18, Dawn Cheng. said: 明白:blush:
at 2021-06-30 07:21, Dawn Cheng. said: 請問入了入數戶口及支出戶口, 係咪即係已doble entry?
at 2021-06-30 07:21, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dc130c8ba81c9addd12c1c/v/747e45f4dbcb9d84c3b82f30e9769aeb80168ac6/image.png
at 2021-06-30 07:21, Support Team said: 是的
at 2021-06-30 07:22, Support Team said: 如有做開會計debit credit，用會計人員輸入可能會比較習慣
at 2021-06-30 07:29, Dawn Cheng. said: 請問, 如果想CHECK 開了PO但仍未收貨, 應該用那一張報表?
at 2021-06-30 07:29, Dawn Cheng. said: 而收了貨, 未找數的, 又是那張呢?
at 2021-06-30 07:29, Support Team said: 未完成訂單報表帳齡報表
at 2021-06-30 07:31, Dawn Cheng. said: 未完成訂單報表帳齡報表 < 是對供應商那方嗎?
at 2021-06-30 07:31, Support Team said: 是的

2021-06-30-Chat transcript on coweasy.com started on Wednesda-0416.json

at 2021-06-30 06:46, Mr Ko. said: 請問是什麼問題
at 2021-06-30 06:46, Mr Ko. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dc095c8ba81c9add21c4f3/v/9005f22840f95d7fcde1dc01b106972709c86c32/image.png
at 2021-06-30 06:47, Support Team said: 這裡之前是哪個頁面？
at 2021-06-30 06:48, Support Team said: 打開這裡之前的頁面也截圖給我看看
at 2021-06-30 06:48, Mr Ko. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dc095c8ba81c9add21c4f3/v/63f5083de4fed15c0fc76eeb261f1257f32be37a/image.png

2021-06-30-Chat transcript on coweasy.com started on Wednesda-0417.json

at 2021-06-30 06:36, Edward Chan. said: 你好，我采购单汇入好了，全部是汇入成功的，但是汇出来对后，差二单，我想手工录入，但总不能保存
at 2021-06-30 06:37, Support Team said: 提示什麼？
at 2021-06-30 06:37, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dc02268ba81c9adda81dfa/v/8a33703fee51b00768213b449be54d2ed82a9b1d/image.png
at 2021-06-30 06:37, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dc02268ba81c9adda81dfa/v/fd5d52d3ff787c3a12359eebcc731ba78cd88d66/image.png
at 2021-06-30 06:37, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dc02268ba81c9adda81dfa/v/bfb239c3764f4b584888bf3c1dc2af9c9ba7b8e3/image.png
at 2021-06-30 06:39, Support Team said: item裡面有輸入庫存？
at 2021-06-30 06:40, Edward Chan. said: 那个地方
at 2021-06-30 06:41, Edward Chan. said: 我们汇入不用库存的
at 2021-06-30 06:41, Edward Chan. said: 手工录入要办理库存吗
at 2021-06-30 06:41, Support Team said: 庫存至少要輸入數量不入庫存，至少要入金額
at 2021-06-30 06:41, Edward Chan. said: 手工录入人输入库存吗
at 2021-06-30 07:44, Edward Chan. said: 现在我采购发票汇入好，没问题了，要怎么对应银行汇款呢
at 2021-06-30 07:44, Edward Chan. said: 在那里录入呢
at 2021-06-30 07:45, Support Team said: 付款
at 2021-06-30 07:50, Edward Chan. said: 付款在那里
at 2021-06-30 07:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0bba9a7833997f58dde842ef8ff3df3433726ad7/2021-06-30_15-51-14-(主頁)_採購_-_Google_Chrome.png
at 2021-06-30 09:21, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dc02268ba81c9adda81dfa/v/851544a0addf07586e89c332aa7323dcabbb83a9/image.png
at 2021-06-30 09:21, Edward Chan. said: 这个汇入表，要怎么填呢
at 2021-06-30 09:28, Support Team said: 可現在介面輸入一張，匯出excel來參考
at 2021-06-30 09:32, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dc02268ba81c9adda81dfa/v/d4df5f299fb0a31473e1d5ead0547ef8f4f8e60d/image.png
at 2021-06-30 09:32, Edward Chan. said: 这个付款编号是不是写银行的备考号
at 2021-06-30 09:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/baf1d6e7a011124564a9312e7160dd6b57598a08/2021-06-30_17-36-32-Payment_V6.xls_-_LibreOffice_Calc.png
at 2021-06-30 09:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b613f9ec2281fdb8ffa1bfc8d15fa902cdaa6f72/2021-06-30_17-37-04-付款（供應商）_-_Google_Chrome.png

2021-06-30-Chat transcript on coweasy.com started on Wednesda-0419.json

at 2021-06-30 08:44, Dawn Cheng. said: Hello, 想請問銷售單, 有那個位置可以入銷售員資料?
at 2021-06-30 08:44, Dawn Cheng. said: Sorry, 我見到了
at 2021-06-30 08:45, Dawn Cheng. said: Commission計算如何設定?
at 2021-06-30 08:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/48970377dcedbade2104084e8edbe0e08be97e1d/2021-06-30_16-46-26-銷售員_-_Google_Chrome.png
at 2021-06-30 08:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6ce2dbec42db872d2718b835224bd365d86ab656/2021-06-30_16-46-59-佣金_-_Google_Chrome.png
at 2021-06-30 08:47, Support Team said: 按不同銷售員來設定
at 2021-06-30 09:17, Dawn Cheng. said: 你好, 我研究緊維修單項目, 請問庫存位置, 入庫存跟Inventory數量有關係嗎?
at 2021-06-30 09:18, Support Team said: 沒有的
at 2021-06-30 09:19, Dawn Cheng. said: 維修完成, 是在維修反饋輸入嗎?
at 2021-06-30 09:19, Dawn Cheng. said: 客人取了還是未取, 應如何記錄呢?
at 2021-06-30 09:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6126b7b6065def76a103df75b5fa1b34340c771a/2021-06-30_17-28-27-維修單_-_Google_Chrome.png
at 2021-06-30 09:31, Dawn Cheng. said: 入倉指我地收客人維修貨? 當客人取回, 我地開返張維修單再出倉, 就可以?
at 2021-06-30 09:31, Support Team said: 是的
at 2021-06-30 09:32, Dawn Cheng. said: 如果用客人記錄查看, 維修單會否計算在客人的購買記錄內?
at 2021-06-30 09:36, Dawn Cheng. said: 另外, 我在客戶資料中, 見到"推薦客戶", 請問這個位置可以怎樣運用?
at 2021-06-30 09:37, Dawn Cheng. said: 唔好意思, 太多問題:sweat_smile:
at 2021-06-30 09:38, Support Team said: 維修會用到客戶/銷售的資料，但不會影響銷售紀錄或報表
at 2021-06-30 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f62953ad2f9b7844f1af45a1b9dedc6a89d39017/2021-06-30_17-38-55-銷售依客戶_（加權平均）_-_Google_Chrome.png
at 2021-06-30 09:40, Dawn Cheng. said: 例如客人曾經有購物, 亦有維修, 有無一個位置, 當我查看該客人, 可以列出過去記錄, 包括購買及分維修?
at 2021-06-30 09:40, Support Team said: 銷售依客戶 - 推介模式 - 客戶，可看到相關推薦客戶的銷售紀錄
at 2021-06-30 09:41, Support Team said: 銷售和維修紀錄是分開的
at 2021-06-30 09:41, Dawn Cheng. said: OH...明白, 有需要就兩邊都Check下
at 2021-06-30 09:46, Dawn Cheng. said: 維修單, (帶序跟不帶序號) 帶序是什麼意思?
at 2021-06-30 09:47, Support Team said: 帶序號，必須先有發票，發票裡庫存也要有序號這些單據才可開維修單
at 2021-06-30 09:47, Support Team said: 不帶序號，不需發票資料，直接輸入資料就可以
at 2021-06-30 09:48, Dawn Cheng. said: 哦, 即Refer邊一張invoice而產生的維修貨?
at 2021-06-30 09:48, Support Team said: 是的

2021-07-02-Chat transcript on coweasy.com started on Friday, -0425.json

at 2021-07-02 03:58, Mandy Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60de8c898ba81c9add4e70b7/v/ed2be1a8eafd8e3ec9f88515101bbf0fb2695c1d/COWEASY_INVOICE.jpeg
at 2021-07-02 04:00, Mandy Chan. said: 我买了, 基本 + ２Users ，是否等於3個User？
at 2021-07-02 04:01, Support Team said: 是的

2021-07-02-Chat transcript on coweasy.com started on Friday, -0426.json

at 2021-07-02 05:29, Joe. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dea42d8ba81c9addb1d960/v/445fd741898228a43b8b5cd154861d906ea80b7b/image.png
at 2021-07-02 05:29, Joe. said: 您好，系统上查询数据怎么会这样
at 2021-07-02 05:32, Support Team said: 這是哪個頁面？
at 2021-07-02 05:32, Joe. said: 会计模块的
at 2021-07-02 05:32, Joe. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60dea42d8ba81c9addb1d960/v/fb5b95df36b1519bb542ec3399c2e23d8d1dbbf2/image.png
at 2021-07-02 05:33, Joe. said: 点击进去查询明细

2021-07-02-Chat transcript on coweasy.com started on Friday, -0427.json

at 2021-07-02 08:27, Edward Chan. said: 采购发票跟银行付款冲减，凭证做错后，要在那里修改
at 2021-07-02 08:32, Support Team said: 所有輸入，都可以在主頁右側報表/紀錄欄對應的紀錄查找，在紀錄可查看/修改/刪除
at 2021-07-02 08:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf092ee37ddb6cdf2b0b16617713122e20d75ec1/image.png

2021-07-02-Chat transcript on coweasy.com started on Friday, -0428.json

at 2021-07-02 09:47, Ms.Yuen. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60ded5dc8ba81c9add45449b/v/324fde7a9335f33548391032fb09ce40191d2ca1/image.png
at 2021-07-02 09:49, Ms.Yuen. said: 你好！想問總值果個位一定係加權平均?
at 2021-07-02 09:49, Support Team said: 是的
at 2021-07-02 09:55, Ms.Yuen. said: 無其他?
at 2021-07-02 09:55, Support Team said: 是的
at 2021-07-02 09:56, Ms.Yuen. said: 因為加權平均出嚟既總數同我最後買貨總金額有Diff
at 2021-07-02 10:01, Support Team said: 其實整體上總數一定一樣
at 2021-07-02 10:03, Ms.Yuen. said: 數量一樣但金額有Diff,因為買入單價不同...
at 2021-07-02 10:04, Ms.Yuen. said: 加權平均用咗最後單價*KG, 同我最後俾錢果個金額有Diff
at 2021-07-02 10:05, Ms.Yuen. said: 可以點解決?

2021-07-02-Chat transcript on coweasy.com started on Friday, -0429.json

at 2021-07-02 09:21, Cherie Ng. said: $800 的服務在度揀?
at 2021-07-02 09:22, Support Team said: 什麼服務？
at 2021-07-02 09:22, Cherie Ng. said: 會計嗰個
at 2021-07-02 09:24, Cherie Ng. said: 基礎數據搬遷服務 (一次過收費)
at 2021-07-02 09:24, Cherie Ng. said: 是這個嗎?
at 2021-07-02 09:26, Support Team said: 你有用開的科目表是excel file的，需要我們匯入到系統？
at 2021-07-02 09:26, Cherie Ng. said: 我再問問ｗｈａｔｓａｐｐ　嗰邊先， 我都唔明白

2021-07-05-Chat transcript on coweasy.com started on Monday, -0430.json

at 2021-07-05 03:45, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60e276f88ba81c9addb8cf79/v/72ff2a20eb06c8e7d34d42d4a2b22a463ffbb0d1/image.png
at 2021-07-05 03:46, Edward Chan. said: 你好，录入付款单据时，货币出现这样子，能在那里删掉不要的吗
at 2021-07-05 03:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/55346dab36f25de0fde2af1093afa6bdcaabab2a/image.png

2021-07-05-Chat transcript on coweasy.com started on Monday, -0434.json

at 2021-07-05 06:39, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60e2a3ea8ba81c9add6d9afa/v/ca7d3fe4158ba2789d3e5d0248a6335102121654/image.png
at 2021-07-05 06:40, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60e2a3ea8ba81c9add6d9afa/v/32be0247e7497d62e570bef4869951b27a79cb9e/image.png
at 2021-07-05 06:41, Edward Chan. said: 请问我们输入的单据看起来是付款账户跟明细账户是一样的，但为什么保存时总说不一致，这样是那里出现了问题呢
at 2021-07-05 06:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/697a095bc3983de50a0c2fae81b8685126da1d52/-26-56-收款（客戶）.png
at 2021-07-05 06:43, Edward Chan. said: 我们是付款的
at 2021-07-05 06:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2bb6adabefd918f57ecb0e7cc76a43900e895dac/2021-07-05_14-46-06-付款（供應商）_-_Google_Chrome.png

2021-07-05-Chat transcript on tawk.to started on Monday, July-0433.json

at 2021-07-05 08:47, V1624949969497266 said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60e2c6d98ba81c9add241053/v/7b96d43b039331fbc76724ca0519a51021b1ca7f/image.png
at 2021-07-05 08:47, V1624949969497266 said: 一直顯示這個界面
at 2021-07-05 08:52, Support Team said: 是哪個頁面？
at 2021-07-05 08:53, V1624949969497266 said: 個個都是
at 2021-07-05 08:53, V1624949969497266 said: 打開Trail Balance或者General Ledger 或者PL BS 都這樣

2021-07-06-Chat transcript on coweasy.com started on Tuesday,-0436.json

at 2021-07-06 02:05, info. said: Bank Temple 以前只可input 100條左右transcation, 現在是否增加到1000條內?
at 2021-07-06 02:26, info. said: 現在BANK excel Import 最多Input 幾多條transcation ?
at 2021-07-06 02:43, Support Team said: Import 最多 1000行
at 2021-07-06 02:44, Support Team said: 在輸入介面，如多過100行，會分頁顯示
at 2021-07-06 02:46, info. said: 太好TKS

2021-07-06-Chat transcript on coweasy.com started on Tuesday,-0437.json

at 2021-07-06 07:10, Edward Chan. said: 你好，请问采购的供应商名称要修改，在那里修改
at 2021-07-06 07:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/083ecfd271e2051e5699effc3cb1fea6b728086f/image.png

2021-07-07-Chat transcript on coweasy.com started on Wednesda-0438.json

at 2021-07-07 02:14, veronica. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60e5066f8ba81c9add6645bc/v/96b760b4cbf15c3186c41a57b8c69883942734cb/擷取.PNG
at 2021-07-07 03:00, Support Team said: 這個報表應該有限制，只可匯出1年數據，試試逐年可不可以匯出到

2021-07-07-Chat transcript on coweasy.com started on Wednesda-0439.json

at 2021-07-07 08:06, Mr Ko. said: can not delete?
at 2021-07-07 08:06, Mr Ko. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60e556798ba81c9add5899b5/v/d21c11aab0135526dab53395cb80a691c545a917/image.png
at 2021-07-07 08:06, Mr Ko. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60e556798ba81c9add5899b5/v/b800cf54b3d41f7e918ae4fdbd1a3785da1826c2/image.png
at 2021-07-07 08:10, Support Team said: 看看發票紀錄
at 2021-07-07 08:19, Mr Ko. said: cannot delete?
at 2021-07-07 08:19, Mr Ko. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60e556798ba81c9add5899b5/v/f802175c02b05dbbcea379fc8c491a70a0d65746/image.png
at 2021-07-07 08:22, Support Team said: 需先刪除相關單據才可刪除客戶/供應商

2021-07-07-Chat transcript on coweasy.com started on Wednesda-0440.json

at 2021-07-07 09:34, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60e53c0c8ba81c9add87ada8/v/848eab54da68367ed8bc9a614439f9e8e7f07eb4/image.png
at 2021-07-07 09:34, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60e53c0c8ba81c9add87ada8/v/e3d9cb4d47d173184f472cb5b92cacfc483e9d48/image.png
at 2021-07-07 09:35, Edward Chan. said: 你好，为什么销售发票有进行冲销，但点进去里面是没有的
at 2021-07-07 09:36, Support Team said: 在收款紀錄搜尋
at 2021-07-07 09:41, Edward Chan. said: 收款记录找不到，是不是就是没录单
at 2021-07-07 09:43, Support Team said: 日期範圍選闊D看看
at 2021-07-07 09:51, Edward Chan. said: 还是打不到啊
at 2021-07-07 09:52, Edward Chan. said: 还是找不到啊
at 2021-07-07 09:53, Support Team said: 或者看看客戶往來報表

2021-07-08-Chat transcript on coweasy.com started on Thursday-0442.json

at 2021-07-08 02:18, Edward Chan. said: 今天网站是不是有点问题，查找什么的，都是好卡
at 2021-07-08 02:22, Support Team said: 我們試不到這個情況系統和網路都應該沒有問題
at 2021-07-08 02:26, Edward Chan. said: 在总分类账中，要查到应收账款中的发票，有什么快捷键吗
at 2021-07-08 02:27, Support Team said: 沒有這類功能
at 2021-07-08 02:27, Support Team said: 如只需AR相關紀錄，可查看客戶往來報表

2021-07-08-Chat transcript on coweasy.com started on Thursday-0443.json

at 2021-07-08 07:44, Mr Ko. said: 請問這是什麼,可否刪除?
at 2021-07-08 07:44, Mr Ko. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60e6a57b8ba81c9add7c196a/v/34a9ec2c690e095941f1c995980505f924f8afb2/image.png
at 2021-07-08 07:45, Support Team said: 這是匯入的紀錄，在這裡可以查看匯入結果
at 2021-07-08 07:45, Support Team said: 這個紀錄不可以刪除
at 2021-07-08 07:46, Support Team said: 如需刪除匯入的單據，要在相關的紀錄查找再刪除
at 2021-07-08 07:56, Mr Ko. said: 以上這樣情況可在那兒查找並進行刪除
at 2021-07-08 07:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de3351536f18dcb9c4ad652e85d9be673351c00f/image.png
at 2021-07-08 08:03, Mr Ko. said: 已查看所有紀錄,都無任何記錄存在,為何還有匯入紀錄呢
at 2021-07-08 08:04, Support Team said: 是刪除了匯入的單據？
at 2021-07-08 08:06, Support Team said: 匯入紀錄是匯入的歷史紀錄，有匯入操作有會有紀錄，匯入紀錄會一直保留刪除單據不會刪除匯入紀錄
at 2021-07-08 09:04, Mr Ko. said: hi, what is diff between purchase order & instant purchase
at 2021-07-08 09:04, Support Team said: purchase order 只訂貨，不影響庫存/會計
at 2021-07-08 09:05, Support Team said: 即時採購可輸入付款，不用 AP
at 2021-07-08 09:06, Support Team said: 採購單（收貨），有AP，之後再付款

2021-07-09-Chat transcript on coweasy.com started on Friday, -0444.json

at 2021-07-09 03:23, Edward Chan. said: 请问销售发票在填付款时显示发票已冲付款，但是冲减女笔款要在那里查看
at 2021-07-09 03:24, Support Team said: 收款紀錄 或 客戶往來報表
at 2021-07-09 03:25, Edward Chan. said: 在就嘏账款是查不到该发票已冲减来款，但是重做来款时，要抵这笔发票，则显示该发票已抵扣了
at 2021-07-09 03:26, Support Team said: 截圖給我們看看
at 2021-07-09 03:26, Edward Chan. said: 客户往来只能查该笔销售发票，没办法查到付款
at 2021-07-09 03:26, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60e7b7e68ba81c9add8c3452/v/a0dc12d22e8711b56533a5e7869d64cc6d148f75/image.png
at 2021-07-09 03:27, Support Team said: 日期選後些
at 2021-07-09 03:28, Edward Chan. said: 找到了

2021-07-09-Chat transcript on coweasy.com started on Friday, -0445.json

at 2021-07-09 07:23, Mandy Chan. said: 曰期格式能改吗？
at 2021-07-09 07:24, Support Team said: 哪裡的日期格式
at 2021-07-09 07:24, Support Team said: 列印PDF的可以改輸入頁面或報表不可以

2021-07-13-Chat transcript on coweasy.com started on Tuesday,-0447.json

at 2021-07-13 03:23, Anthony. said: how to inport the invoice?
at 2021-07-13 03:23, Anthony. said: I just fill in all the data in the excel list, then I press import
at 2021-07-13 03:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4166f5518fbdc648deba157d369523798fc43690/2021-07-13_11-24-52-紀錄_銷售（出貨）_-_Google_Chrome.png
at 2021-07-13 03:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fd2e03f3143f07bb3352d2e13167a248ed6051eb/2021-07-13_11-25-02-匯入記錄_-_Google_Chrome.png
at 2021-07-13 03:26, Anthony. said: I finish these 2 steps
at 2021-07-13 03:26, Anthony. said: but where can I find the invoice imported to system?
at 2021-07-13 03:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/45e948c1446744fdc9692ab20eba19311a9857bd/-27-29-(主頁)_銷售_-LIST.png
at 2021-07-13 03:31, Anthony. said: when I choose invoice record, it is blank
at 2021-07-13 03:31, Anthony. said: no invoice there
at 2021-07-13 03:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f92878b66befe3058e1a1fe1da7ec3f1a9b981e7/圖片.png
at 2021-07-13 03:31, Anthony. said: do you have phone number?
at 2021-07-13 03:32, Support Team said: 看看匯入結果是否成功
at 2021-07-13 03:41, Anthony. said: i choose "result", but it show nothing
at 2021-07-13 03:43, Support Team said: 請截圖
at 2021-07-13 03:47, Anthony. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60ed03678ba81c9addae32e1/v/eb7f59743eef48af7cf2bc221c2acbc79c6634ad/coweasy.bmp
at 2021-07-13 03:47, Anthony. said: will it pop up a new window?
at 2021-07-13 03:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/403593a20cc08726b6d0847e962e71f11479aa3c/2021-07-13_11-43-40-匯入記錄_-_Google_Chrome.png
at 2021-07-13 03:49, Support Team said: 應該會這樣顯示
at 2021-07-13 03:49, Anthony. said: I need to allow pop up first
at 2021-07-13 03:50, Support Team said: 是同一頁顯示的，應該不會popup新視窗
at 2021-07-13 03:55, Anthony. said: when I press "result" , no change tto the screen
at 2021-07-13 03:58, Support Team said: 可能是瀏覽器不兼容，試試在其他電腦/手機用較新的瀏覽器查看

2021-07-13-Chat transcript on coweasy.com started on Tuesday,-0448.json

at 2021-07-13 07:19, Mr Law. said: 請問採購時退貨,是否要在付款時一並做?如已付款後想退貨什樣做
at 2021-07-13 07:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8e5cb61568b627fa22656f97fcd49f76db91b714/2021-07-13_15-20-42-採購單（收貨）_-_Google_Chrome.png
at 2021-07-13 07:22, Support Team said: 付全款後，可先找到採購單，再按退貨
at 2021-07-13 07:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/82656e2934825e3a0b6fbd608a56a54e45b63873/2021-07-13_15-22-32-付款（供應商）_-_Google_Chrome.png
at 2021-07-13 07:34, Mr Law. said: SN is reference no?
at 2021-07-13 07:34, Mr Law. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60ed2c878ba81c9add200d52/v/2da4b3dd92c1506f8a01bdb55ff500548a1c1183/image.png
at 2021-07-13 07:35, Support Team said: Serial Number
at 2021-07-13 07:35, Support Team said: 有入退貨時才會顯示

2021-07-14-Chat transcript on coweasy.com started on Wednesda-0449.json

at 2021-07-14 02:09, iris wang. said: 第 6 行, 7.79: 沒有此工程編號.
at 2021-07-14 02:09, iris wang. said: 這個是什麼意思？
at 2021-07-14 02:10, iris wang. said: 我導入銀行的流水的時候
at 2021-07-14 02:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/84ee34c9f598c16d535a18010295ca27a9b688c8/2021-07-14_10-12-45-BankIO_V5_(16).xls_-_LibreOffice_Calc.png
at 2021-07-14 02:13, Support Team said: 看看G欄

2021-07-14-Chat transcript on coweasy.com started on Wednesda-0450.json

at 2021-07-14 04:10, Mr Law. said: 請問庫存調整轉入及轉出是什麼意思呢?
at 2021-07-14 04:12, Support Team said: 採購/銷售以外的情況，可在庫存調整轉入/轉出這裡，增加減少庫存數量

2021-07-14-Chat transcript on coweasy.com started on Wednesda-0451.json

at 2021-07-14 07:48, Joe. said: 您好，请问这次有销售的，库存会立刻减掉吗
at 2021-07-14 07:49, Support Team said: 是的
at 2021-07-14 07:49, Joe. said: 销售掉的数量会同步到库存的数量吗
at 2021-07-14 07:49, Joe. said: 请问我可以系统上看到出库的明细吗
at 2021-07-14 07:49, Support Team said: 庫存流量報表
at 2021-07-14 07:50, Joe. said: 在哪里看
at 2021-07-14 07:50, Support Team said: 庫存報表
at 2021-07-14 07:50, Joe. said: 可以截图我看看吗
at 2021-07-14 07:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b1eb217d7f916d3d25cbf6e5db3c09b210149be9/2021-07-14_15-50-39-(主頁)_庫存_-_Google_Chrome.png
at 2021-07-14 07:56, Joe. said: 销售掉的数量具体在哪里看
at 2021-07-14 07:57, Support Team said: 只看銷售的話，查看銷售報表，銷售依庫存

2021-07-15-Chat transcript on coweasy.com started on Thursday-0453.json

at 2021-07-15 03:10, Admin. said: 為什麼成本會係0?
at 2021-07-15 03:10, Admin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60ef9ee68ba81c9addcb4e5d/v/928fe1af11e780e7fcde243565b6869656bb17c4/image.png
at 2021-07-15 03:12, Support Team said: Costing 只在每天凌晨自動計算, 如果這些單據是今天輸入的, 要明天才看到 Costing

2021-07-15-Chat transcript on coweasy.com started on Thursday-0454.json

at 2021-07-15 03:54, Mr Law. said: 請問為什麼成本係0
at 2021-07-15 03:54, Mr Law. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60efb0a28ba81c9addc171fa/v/8a1e47b5511ee8d41d13802bda44135fb8fbd3b6/image.png
at 2021-07-15 03:54, Support Team said: Costing 只在每天凌晨自動計算, 如果這些單據是今天輸入的, 要明天才看到 Costing
at 2021-07-15 04:13, Mr Law. said: 除左Costing, 還有什麼function 會有同樣情況出現

2021-07-15-Chat transcript on coweasy.com started on Thursday-0455.json

at 2021-07-15 06:33, Admin. said: 請問有什麼function 會同Costing 一樣要after 12:00am 才會update?
at 2021-07-15 06:39, Support Team said: 應該只有 Costing
at 2021-07-15 09:44, Admin. said: 請問匯率可否每月轉變
at 2021-07-15 09:44, Support Team said: 可以，需要人手去改
at 2021-07-15 09:48, Admin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60efd3718ba81c9addd3afb5/v/d3e49b17279e7d429bbd3956c7709a5461f81119/image.png
at 2021-07-15 09:49, Admin. said: 是否這裡
at 2021-07-15 09:49, Support Team said: 是這裡
at 2021-07-15 09:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b0c6f309b735d1d0833f0c8c2debc5eb8bd1b407/image.png
at 2021-07-15 09:50, Support Team said: 再按入去
at 2021-07-15 09:55, Admin. said: 如果每月更新什樣倣
at 2021-07-15 09:56, Support Team said: 都是這裡改
at 2021-07-15 09:56, Support Team said: 每月手動在這裡改
at 2021-07-15 09:58, Admin. said: auto revaluation ?
at 2021-07-15 09:59, Support Team said: 不會
at 2021-07-15 09:59, Support Team said: 匯率設置這裡改不會修改已有的單據
at 2021-07-15 10:01, Support Team said: 匯率設置只影響之後的新單，開新單時會使用這裡設置的匯率，用戶也可以直接在單據改匯率

2021-07-16-Chat transcript on coweasy.com started on Friday, -0456.json

at 2021-07-16 02:43, Admin. said: 可否Default A/C currency
at 2021-07-16 03:50, Support Team said: 科目和貨幣沒有直接關聯，沒有科目的預算貨幣，都是每張單據個別選擇不同的貨幣

2021-07-16-Chat transcript on coweasy.com started on Friday, -0459.json

at 2021-07-16 08:41, Mr Law. said: Where can i input transportation fee on invoice
at 2021-07-16 08:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2b7a1fa62494a4192970f5123bf20673668bcd17/-32-13-運費.png
at 2021-07-16 08:43, Mr Law. said: why '!" in the end of this row
at 2021-07-16 08:44, Mr Law. said: why 'i' in the end of this row
at 2021-07-16 08:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cd3af09cc43782dae7645615753facdb0c648a1f/2021-07-16_16-45-47-銷售（出貨）_-_Google_Chrome.png
at 2021-07-16 08:52, Mr Law. said: why after insert transport fee row, the amount can't auto run
at 2021-07-16 08:52, Mr Law. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60f12bfe8ba81c9addf74cb6/v/b54d38c8b1f9f9604dc6de2b585088d53f4aecc6/image.png
at 2021-07-16 08:53, Support Team said: 300 鍵盤按Enter

2021-07-16-Chat transcript on coweasy.com started on Friday, -0460.json

at 2021-07-16 09:04, Edward Chan. said: 你好，银行账期初数录错，要怎么修改
at 2021-07-16 09:04, Support Team said: 在哪裡輸入的
at 2021-07-16 09:05, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60f149e28ba81c9add253c82/v/64342ea2d26cf86b6e78444be3c56537695ac187/image.png
at 2021-07-16 09:05, Edward Chan. said: 红圈数据错了，要在那里修改
at 2021-07-16 09:06, Support Team said: 在ledger看看哪裡輸入，哪裡輸入哪裡改
at 2021-07-16 09:07, Support Team said: 如果在初始餘額輸入，而初始餘額已做過收款/付款，要刪除所有初始餘額相關收款/付款，才可以再更改初始餘額如果在會計模組輸入，可以直接修改
at 2021-07-16 09:07, Edward Chan. said: ledger在那里
at 2021-07-16 09:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/042f94206966a0a5350859817082c18ba3fc1c83/2021-07-16_17-07-27-(主頁)_庫存_-_Google_Chrome.png
at 2021-07-16 09:08, Support Team said: 銀行賬也可以，日期都要選前些看
at 2021-07-16 09:25, Edward Chan. said: 看初始填的金额没错，但在日记账初始显示的是错误的，这个要怎么查
at 2021-07-16 09:28, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60f149e28ba81c9add253c82/v/ef4eed4239958b337c0a3fb8ffdd689483d7bddf/image.png
at 2021-07-16 09:29, Support Team said: 總分類帳只看這個科目，這個日期前的紀錄逐條查
at 2021-07-16 09:33, Edward Chan. said: 找到了，谢谢

2021-07-16-Chat transcript on hk1.coweasy.com started on Frid-0457.json

at 2021-07-16 04:56, Polly Wong. said: Convert a quotation into an invoice, can it be a different price or convert more than one invoice?
at 2021-07-16 04:57, Support Team said: 都可以的
at 2021-07-16 04:57, Polly Wong. said: 如何做？
at 2021-07-16 04:58, Support Team said: 可直接修改單價數量
at 2021-07-16 04:59, Polly Wong. said: 我意思如果當quotation 係10,000, 想分三張invoice (3000,3000,4000)咁出得唔得？
at 2021-07-16 05:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c888605564875a6aff2f287752dd54f51bd6f29e/2021-07-16_13-01-04-報價單_-_Google_Chrome.png
at 2021-07-16 05:01, Support Team said: 轉至發票，儲存前改數量，做3次
at 2021-07-16 05:03, Polly Wong. said: 咁可唔可以睇到張quotation有幾多未出invoice?
at 2021-07-16 05:04, Polly Wong. said: 因為D資料如果一樣，但想invoice 分 (-1,-2,-3)咁可唔可以做到？
at 2021-07-16 05:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0a7bee3ec3900a80b5ae5ccaf3f8e3e4b909251a/2021-07-16_13-04-43-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-07-16 05:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a61c2aa200c72380e2595d4696e16cd143e50de3/2021-07-16_13-05-02-未完成報價單_-_Google_Chrome.png
at 2021-07-16 05:06, Support Team said: 儲存前，可自行修改發票編號，儲存後所有單據編號都不能再改
at 2021-07-16 05:17, Polly Wong. said: 如果張invoice $100 , 可另外顯示先收 50% amount?
at 2021-07-16 05:19, Support Team said: 出貨之前先收款，請參考客戶按金 FAQ
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit

2021-07-20-Chat transcript on coweasy.com started on Tuesday,-0461.json

at 2021-07-20 06:34, Ms. Regina Kwok . said: 如何輸入庫存數量?
at 2021-07-20 06:35, Support Team said: 在採購單或者初始餘額輸入
at 2021-07-20 06:36, Ms. Regina Kwok . said: OK, 我試一下, thanks

2021-07-20-Chat transcript on coweasy.com started on Tuesday,-0462.json

at 2021-07-20 09:15, V1626772121629407 said: how to pay by Visa instead of paypal ?
at 2021-07-20 09:16, Support Team said: PayPal 可不登直接用VISA 支付
at 2021-07-20 09:16, V1626772121629407 said: need to input email ?
at 2021-07-20 09:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b92f8b4d7abc8e62b4bc8bc93fe322d415521f4a/image.png
at 2021-07-20 09:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a6b5bf1420cba62f9adb80bca305761bf2988c9e/image.png
at 2021-07-20 09:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/34d3531e975499c78c82bcccdf7d8912c90fd44f/image.png
at 2021-07-20 09:20, V1626772121629407 said: ok thanks, one more thing, if I want to change the log in email, should I change it now or can change after payment ?
at 2021-07-20 09:22, Support Team said: 用戶不能自行更改登入電郵如必須更改登入電郵，需要使用現有的登入電郵，發送到 support@coweasy.com 申請，註明原因和新的登入電郵，同事需確認用戶身份後才可以更改

2021-07-21-Chat transcript on coweasy.com started on Wednesda-0464.json

at 2021-07-21 07:25, Mandy Chan. said: 客戶預付貸款如何入賬？
at 2021-07-21 07:27, Support Team said: 請參考客戶按金 FAQ
at 2021-07-21 07:27, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit

2021-07-21-Chat transcript on coweasy.com started on Wednesda-0465.json

at 2021-07-21 09:33, Mr Law. said: 使用序號是什麼
at 2021-07-21 09:33, Mr Law. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60f7e5ec8ba81c9add7e7c79/v/61eb9cee5107fcc8afcbc20edb4d6cacc4e8cd08/image.png
at 2021-07-21 09:34, Support Team said: Serial Number

2021-07-21-Chat transcript on coweasy.com started on Wednesda-0466.json

at 2021-07-21 09:45, Mandy Chan. said: 如何在一張A4內印兩張Voucher？
at 2021-07-21 09:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e31f300656ae0ac48400dd137e2949cd1eab736f/image.png
at 2021-07-21 09:48, Mandy Chan. said: 如何同時印多張Voucher？
at 2021-07-21 09:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/12a2ab685a146a92401160dd044397cf857135e0/image.png

2021-07-22-Chat transcript on coweasy.com started on Thursday-0467.json

at 2021-07-22 04:50, Elvan. said: 請問1陋PAYMENT 可否支付2個供應商呢
at 2021-07-22 04:50, Support Team said: 不可以
at 2021-07-22 04:50, Support Team said: 只可1個

2021-07-22-Chat transcript on coweasy.com started on Thursday-0469.json

at 2021-07-22 07:58, Accounts. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60f924ec8ba81c9add50ad81/v/a658239e7a685a1b4a62cdf85fe3a134e4897817/210722_negtive_opening.docx
at 2021-07-22 07:59, Accounts. said: 我入OPENING BAL, 但不能入"負數"嗎?
at 2021-07-22 08:00, Support Team said: 可以入負數
at 2021-07-22 08:00, Support Team said: Credit 就要入負數
at 2021-07-22 08:01, Accounts. said: 明白, 謝謝!
at 2021-07-22 08:06, Accounts. said: 請問在初始餘額怎樣加USD?
at 2021-07-22 08:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9df1269e2aa023fcefb1f71332cf14370a5552f7/2021-07-22_13-22-29-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-07-22 08:43, Accounts. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60f924ec8ba81c9add50ad81/v/d2f0b1995f121927a27d8359486074ece448bdcd/210722_Amend.docx
at 2021-07-22 08:44, Accounts. said: 請問我怎樣才可更改為"銀行"? 我還沒開始入脹?
at 2021-07-22 08:46, Support Team said: 初始餘額，這行也不要入金額，儲存再試試改科目性質
at 2021-07-22 08:48, Accounts. said: 不行
at 2021-07-22 08:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0af8693f3f94847c3e5ef778b0f85ecf67fd5626/2021-07-22_16-50-15-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-07-22 08:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/51b4979281c406cbdbfdb3fd5057368ecb36eaae/2021-07-22_16-50-59-記錄匯總_-_Google_Chrome.png
at 2021-07-22 08:51, Support Team said: 看看紀錄匯總報表
at 2021-07-22 08:55, Accounts. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60f924ec8ba81c9add50ad81/v/4599cf3f86ec630e6d664905cacd82c0a4291d9c/210722_Transactions_Summary.xls
at 2021-07-22 08:56, Accounts. said: 我入了OPENING BALANCE 就不能更改嗎?
at 2021-07-22 08:57, Support Team said: 有輸入過單據/初始餘額，這個科目就不可以再改科目性質
at 2021-07-22 09:09, Accounts. said: TRACY 不好意思!
at 2021-07-22 09:09, Accounts. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60f924ec8ba81c9add50ad81/v/d4f6a34b15add9bed8be54a8b60f0bd019425074/210722_輪入資料.docx
at 2021-07-22 09:10, Accounts. said: 請問我可以怎哪裏輸入資料?
at 2021-07-22 09:12, Support Team said: 輸入什麼資料？
at 2021-07-22 09:13, Accounts. said: 輸入銀行付款或收入
at 2021-07-22 09:13, Accounts. said: 我想輸入完, 會跟這傳票一樣的
at 2021-07-22 09:16, Support Team said: 月結單輸入 活著 會計輸入都可以
at 2021-07-22 09:16, Support Team said: 如有發票/採購單，可在銷售/採購的收款/付款入
at 2021-07-22 09:17, Accounts. said: 我真的不明白
at 2021-07-22 09:18, Accounts. said: 我可否看看怎樣輸入資料
at 2021-07-22 09:19, Accounts. said: 如銀行收到款行, 我怎樣輸入資料?
at 2021-07-22 09:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/894859405620aab108185a001a621ab060f7f033/2021-07-22_17-19-32-銀行月結單輸入_-_Google_Chrome.png
at 2021-07-22 09:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/180725cbfcefc65f9edcf33559f0744af5745f34/2021-07-22_17-19-43-銀行月結單傳票_-_Google_Chrome.png
at 2021-07-22 09:21, Support Team said: 月結單輸入，選銀行，之後逐行跟月結單入
at 2021-07-22 09:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c56d53a52310a3e56eb807c97cf84d91d4567e3a/2021-07-22_17-20-26-會計人員輸入_-_Google_Chrome.png
at 2021-07-22 09:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/27aa06a16ef0336a0a8b65a3533e787d2d0079a8/2021-07-22_17-21-23-會計傳票_-_Google_Chrome.png
at 2021-07-22 09:22, Support Team said: 會計輸入，直接入 Debit Credit
at 2021-07-22 09:22, Accounts. said: 請問"會計輸入" 可在哪裡找到?
at 2021-07-22 09:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3eae6d6ed22f218bd2d0c056721d65e2742dcf5d/2021-07-22_17-23-17-(主頁)_會計_-_Google_Chrome.png
at 2021-07-22 09:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf3466d28f8375aa2484a8a32c126036847e07d1/2021-07-22_17-23-43-(主頁)_會計_-_Google_Chrome.png
at 2021-07-22 09:25, Accounts. said: 請問"銀行月結單輸入" 可在哪裡找到?
at 2021-07-22 09:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ea1262f490ba8047557a46e68501e970673d785d/2021-07-22_17-26-07-(主頁)_會計_-_Google_Chrome.png
at 2021-07-22 09:26, Accounts. said: 明白了, 謝謝!

2021-07-22-Chat transcript on coweasy.com started on Thursday-0470.json

at 2021-07-22 07:49, Elvan. said: 怎樣將總數進位 (個位) $37719
at 2021-07-22 07:49, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60f91ef08ba81c9adde5cecc/v/941d5f2977d30e87c975725c08f922a460aca6da/image.png
at 2021-07-22 07:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d3f5128356c0d368ee344d030368b46f36e51135/image.png
at 2021-07-22 07:51, Support Team said: 系統可自動 Round Off
at 2021-07-22 07:52, Support Team said: 進位需用戶手動入金額

2021-07-23-Chat transcript on coweasy.com started on Friday, -0471.json

at 2021-07-23 04:13, Sarah Chan. said: 自訂了發票樣式
at 2021-07-23 04:13, Sarah Chan. said: how to save it ?
at 2021-07-23 04:14, Support Team said: FAQ
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-07-23 04:14, Sarah Chan. said: 又怎樣upload ?
at 2021-07-23 04:14, Support Team said: 最後幾部：修改模板後，按File -> Save As
at 2021-07-23 04:15, Support Team said: 最後幾步修改模板後，按File -> Save As:：儲存mrt文件到你的電腦:選擇需要上傳的位置:上傳剛才的mrt文件:
at 2021-07-23 04:15, Sarah Chan. said: already read the Q&A
at 2021-07-23 04:15, Sarah Chan. said: it cannot solve my question
at 2021-07-23 04:16, Sarah Chan. said: it do not ask me to 儲存mrt文件到你的電腦:
at 2021-07-23 04:16, Sarah Chan. said: it save it directly
at 2021-07-23 04:16, Support Team said: 那你upload這個文件
at 2021-07-23 04:17, Sarah Chan. said: 沒有地方按upload
at 2021-07-23 04:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4535abdc5d3f368498bfe5548bc4bfcf5c691149/圖片.png
at 2021-07-23 04:18, Sarah Chan. said: I don't know where it has been saved, it just save directly.
at 2021-07-23 04:18, Sarah Chan. said: my problem cannot solve ,
at 2021-07-23 04:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a2ce7f30a52e5b6391c5f51cd149cda33e465cef/image.png
at 2021-07-23 04:20, Support Team said: >>it save it directly如瀏覽器直接下載，一般都會儲存到下載文件夾
at 2021-07-23 04:20, Sarah Chan. said: and I cannot not find the icon of upload the file.
at 2021-07-23 04:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8c0c57f43ab70c4dc0db8f2161171ec425252a68/圖片.png
at 2021-07-23 04:21, Sarah Chan. said: so it cannot solve my problem
at 2021-07-23 04:21, Support Team said: 這一頁
at 2021-07-23 04:21, Sarah Chan. said: where is the icon ? upload ?
at 2021-07-23 04:22, Support Team said: 按紅色框highlight那裡
at 2021-07-23 04:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e4dafd67b0e14dc3854a0799d0e24c4dca6abbe0/圖片.png
at 2021-07-23 04:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c507b9d291e72c62568ca302160d254ddc2f36b/image.png
at 2021-07-23 04:23, Sarah Chan. said: please call me to explain
at 2021-07-23 04:24, Support Team said: 我們沒有提供電話支援
at 2021-07-23 04:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1261ad48902946436455603785816a831a177302/image.png
at 2021-07-23 04:25, Support Team said: 4個格都可以上傳

2021-07-23-Chat transcript on coweasy.com started on Friday, -0472.json

at 2021-07-23 07:24, Mandy Chan. said: 預付貨款應如何入賬？
at 2021-07-23 07:26, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit
https://www.coweasy.com/Cloud/FAQ.aspx?ID=PrepaidDeposit
at 2021-07-23 07:26, Support Team said: 客戶按金 / 預付按金 FAQ
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit
https://www.coweasy.com/Cloud/FAQ.aspx?ID=PrepaidDeposit

2021-07-23-Chat transcript on coweasy.com started on Friday, -0473.json

at 2021-07-23 08:21, Elvan. said: 請問從那裡可以輸入Description
at 2021-07-23 08:21, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/60fa5baa8ba81c9add71c1a0/v/5c6e05e31c876078a7407c590698c0a997071266/image.png
at 2021-07-23 08:23, Support Team said: 這個輸入沒有這欄
at 2021-07-23 08:23, Support Team said: 只可在每行輸入各自的說明

2021-07-28-Chat transcript on coweasy.com started on Wednesda-0475.json

at 2021-07-28 04:18, Mandy Chan. said: PAYROLL , MPF 僱員自願性供款如何入賬？
at 2021-07-28 04:22, Support Team said: 假設員工薪酬 10000，薪酬或支出，和一般一樣， 10000 薪酬，500 公司供款支出付款，假設自願供500，付給員工8500，500+500+500給MPF
at 2021-07-28 04:23, Support Team said: 支出付款，假設自願供500，付給員工*9000，500+500+500給MPF

2021-07-28-Chat transcript on coweasy.com started on Wednesda-0476.json

at 2021-07-28 07:03, Cheung Cheung. said: Hi, I would like to see if there is any approval process for expense claim
at 2021-07-28 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a055dff5eea21584d94fdda07e999887d89107d5/2021-07-28_15-05-22-(主頁)_會計_-_Google_Chrome.png
at 2021-07-28 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d6688a63fd6887009fad7a4ae46669c5c2f5cae8/2021-07-28_15-05-33-員工代付_代收_-_Google_Chrome.png
at 2021-07-28 07:06, Support Team said: 員工代付代收輸入, 可以設置審批

2021-07-28-Chat transcript on coweasy.com started on Wednesda-0477.json

at 2021-07-28 09:25, V1627464311524262 said: 我想請問庫存系統的操作
at 2021-07-28 09:26, Support Team said: 通過採購/銷售來加減庫存
at 2021-07-28 09:26, Support Team said: 可出盤點報表，流量報表
at 2021-07-28 09:28, V1627464311524262 said: 我們本身是網上食品店，客人通過網上訂購食品。之前我們使用小企雲做會計輸入，不過現在公司需要做庫存管理，這樣好知道庫存量，以便制定不同的銷售和定價方案
at 2021-07-28 09:29, V1627464311524262 said: 之前的庫存是用EXCEL人手輸入，不知道是否可以幫助我們制定企業雲的方案，幫助我們可以管理庫存
at 2021-07-28 09:30, V1627464311524262 said: 你說通過採購、銷售來加減庫存，是否意味著我在入PURCHASE時需要逐項輸入購買的貨品和售價，然後在SALE時也逐項輸入，這樣就會自動加減
at 2021-07-28 09:31, Support Team said: 採購單/發票都可以匯出匯入，在單據裡有輸入庫存，報表就會根據單據自動計算
at 2021-07-28 09:31, Support Team said: 是的
at 2021-07-28 09:31, V1627464311524262 said: 因為我只有會計輸入經驗，完全沒有庫存方面的經驗
at 2021-07-28 09:31, V1627464311524262 said: 但現在公司需要我處理這方面，所以想請教你們可以如何運作
at 2021-07-28 09:33, Support Team said: 可以註冊一個新的企業雲戶口，免費試用可試用30日
at 2021-07-28 09:33, Support Team said: 企業雲才有庫存功能
at 2021-07-28 09:34, V1627464311524262 said: 是的，我們考慮轉用企業雲。請問免費試用期間是否像之前一樣可以協助我們整個系統的set up和試用
at 2021-07-28 09:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/acfb977a9804aaf213c8ec35f7fc446487dff74d/image.png
at 2021-07-28 09:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/24914b3187f66a99e38a122e397641e1c45f0e44/image.png
at 2021-07-28 09:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a4783d46ab11a3733c743d4dbd49d696093aff92/image.png
at 2021-07-28 09:35, Support Team said: 開始是先在初始餘額輸入庫存數
at 2021-07-28 09:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/25e6b74fb67901110e6cb0081e03e356b9f19159/image.png
at 2021-07-28 09:36, Support Team said: 庫存資料在這裡匯出匯入
at 2021-07-28 09:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c47bbbb91750ff856cdfc29fe526b368de0fcdc/image.png
at 2021-07-28 09:37, Support Team said: 之後的採購/銷售, 有輸入庫存就會自動計算

2021-07-28-Chat transcript on coweasy.com started on Wednesda-0478.json

at 2021-07-28 09:37, V1627464311524262 said: 不好意思，剛才的頁面突然斷了
at 2021-07-28 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2b3036b794dc53b400ad6a00ff4c8ef88891be8a/2021-07-28_17-36-02-(主頁)_庫存_-_Google_Chrome.png
at 2021-07-28 09:39, Support Team said: 這裡登記庫存資料, 可匯出匯入
at 2021-07-28 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/917f39bf98d8a310a1b2a62c98fad49a129f6d78/2021-07-28_17-34-41-Dashboard_-_Google_Chrome.png
at 2021-07-28 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c89fdb1e769875ff2d2c51a2f69e58ce8248abe1/2021-07-28_17-35-04-初始餘額_-_Google_Chrome.png
at 2021-07-28 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de24aa7f8a3660390e3acdf5aff1f0308c060db2/2021-07-28_17-35-24-庫存_-_初始餘額_-_Google_Chrome.png
at 2021-07-28 09:39, Support Team said: 入單前, 先在初始餘額輸入庫存數
at 2021-07-28 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fca781935a91bd113daf0f305cf96018749d7837/2021-07-28_17-37-05-採購單（收貨）_-_Google_Chrome.png
at 2021-07-28 09:39, Support Team said: 之後的採購/銷售, 有輸入庫存就會自動計算
at 2021-07-28 09:43, V1627464311524262 said: 我想請問如果這樣人手輸入做庫存，不是要很多時間嗎？是否可以連接公司的網頁，在網上訂單和出貨時可以自動扣減庫存？
at 2021-07-28 09:44, Support Team said: 採購/發票都可以用excel匯出匯入，如網站可出excel，用戶可在excel整理再匯入
at 2021-07-28 09:45, Support Team said: 如網站後台有提供API或webhook，我們可轉交給同事報價做接駁
at 2021-07-28 09:46, V1627464311524262 said: 我想請問通常小型食品網店是如何做庫存管理的？
at 2021-07-28 09:47, Support Team said: 應該都有各自的做法的
at 2021-07-28 09:49, Support Team said: 如沒有API，但可出Excel的話，也可以給sample 我們報價做匯入功能，這樣可以直接匯入你們的excel，用戶不需要將excel改成我們系統格式
at 2021-07-28 09:50, Support Team said: HKTVMALL 和 SHOPLINE 這2個 import功能也是報價和客戶做的
at 2021-07-28 09:50, Support Team said: 如有用這2個平台，可在升級模組開啟試用
at 2021-07-28 09:51, V1627464311524262 said: 是啊，這樣會好很多。因為我們沒有這麼多人手輸入，但是又需要知道庫存量和每件貨品的成本價，這樣才能制定相應的促銷方案。所以在想這麼解決問題
at 2021-07-28 09:52, V1627464311524262 said: 我先問一下是否有網頁的API，然後再聯絡你們看可以處理庫存系統的問題，感謝

2021-07-28-Chat transcript on coweasy.com started on Wednesda-0479.json

at 2021-07-28 09:09, Mandy Chan. said: Instant Expense funtion 入數後，如何找數?
at 2021-07-28 09:11, Support Team said: 這個輸入本身就要入付款，不是 Accrual

2021-07-29-Chat transcript on coweasy.com started on Thursday-0480.json

at 2021-07-29 04:25, Sarah Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61022b098ba81c9adde31736/v/829ab679237a2e1684d4c93611eb3da1ffbca819/image.png
at 2021-07-29 04:25, Sarah Chan. said: usd saving account
at 2021-07-29 04:25, Sarah Chan. said: Is it correct ?
at 2021-07-29 04:31, Sarah Chan. said: I created USD S/A in chart of accunt
at 2021-07-29 04:31, Sarah Chan. said: account
at 2021-07-29 04:32, Sarah Chan. said: Is it correct ?
at 2021-07-29 04:32, Sarah Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61022b098ba81c9adde31736/v/4ac4596f1da1cef22de63e07d91fa3a5371057dd/image.png
at 2021-07-29 04:33, Sarah Chan. said: It is USD account , how to set it ? USD and exchange rate ??
at 2021-07-29 04:34, Sarah Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61022b098ba81c9adde31736/v/3dc7bb0f2bf6e4d14855acb5759865eee81ddb38/image.png
at 2021-07-29 04:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5bb69fc90da1f36c593b52d77ad8b056effdc66e/image.png
at 2021-07-29 04:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5151febd825aae81d5a078200391ba9de9952abf/image.png
at 2021-07-29 04:36, Sarah Chan. said: 同步是指什麼??
at 2021-07-29 04:36, Support Team said: 這裡set外幣
at 2021-07-29 04:36, Sarah Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61022b098ba81c9adde31736/v/250bf6755e7636def9a3bae479fef7a1e4facc2f/image.png
at 2021-07-29 04:37, Support Team said: 同步會根據日期自動使用當天匯率
at 2021-07-29 04:38, Support Team said: 輸入單據時也可直接改匯率
at 2021-07-29 04:39, Sarah Chan. said: 當天匯率? 是用那一個 ??
at 2021-07-29 04:39, Sarah Chan. said: Web site information ??
at 2021-07-29 04:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b5dd2372311ab88c1365e682d9654a28c8ef2f16/image.png
at 2021-07-29 04:43, Sarah Chan. said: 不用同步即是用自己 set 的, 幾時改就幾開始計新 exchange rate , 對嗎?
at 2021-07-29 04:43, Support Team said: 匯率都是以單據輸入的來計算
at 2021-07-29 04:43, Sarah Chan. said: 另外可以查 History 嗎?
at 2021-07-29 04:44, Support Team said: 同步的只是會自動載入當天匯率，如需不同匯率也可直接改
at 2021-07-29 04:44, Sarah Chan. said: 另外可以查更改匯率的 History 嗎?
at 2021-07-29 04:45, Support Team said: 系統沒有提供匯率history
at 2021-07-29 04:47, Sarah Chan. said: 例如7 月15日set 了匯率, 但是我在7月29日又改了
at 2021-07-29 04:49, Support Team said: 多貨幣這裡改匯率，不會影響已儲存單據，在開新單時才會用新匯率
at 2021-07-29 04:49, Sarah Chan. said: 這樣新的入帳是否自動在7 月29 日用新匯率計算呢??
at 2021-07-29 04:52, Support Team said: 匯率沒有選同步的，在開新單時，不會根據單據日期出不同的匯率，所有新單都是新匯率
at 2021-07-29 05:08, Sarah Chan. said: How to print this voucher ?
at 2021-07-29 05:08, Sarah Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61022b098ba81c9adde31736/v/d7ca91fe34908b4ab050266dfdf158eb5012ce86/image.png
at 2021-07-29 05:08, Support Team said: “Voucher”
at 2021-07-29 05:09, Sarah Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61022b098ba81c9adde31736/v/bb09313d3d1bcd343caa3f8aa07e5887696485a6/image.png
at 2021-07-29 05:09, Sarah Chan. said: what is this ?
at 2021-07-29 05:09, Sarah Chan. said: Rows ?
at 2021-07-29 05:09, Support Team said: 每頁顯示行數

2021-07-29-Chat transcript on coweasy.com started on Thursday-0481.json

at 2021-07-29 08:00, Elvan. said: 為什麼5月end同6月open吾夾
at 2021-07-29 08:01, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61024e848ba81c9add0ced11/v/545e12fc12aa61c086a42714a5d469e6ba95e4a2/image.png
at 2021-07-29 08:01, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61024e848ba81c9add0ced11/v/e116214acf8f317f2a035607c578fc9b9efcfc2d/image.png
at 2021-07-29 08:04, Support Team said: 2張圖都是5月？
at 2021-07-29 08:05, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61024e848ba81c9add0ced11/v/9dd74c01378eb575e369944dc72c2f9d28ca8dfe/image.png

2021-07-30-Chat transcript on coweasy.com started on Friday, -0482.json

at 2021-07-30 02:47, Admin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610356f98ba81c9add6e635e/v/dc9971ce4f899262c58a8414ce6a506c6fca50dc/image.png
at 2021-07-30 02:47, Admin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610356f98ba81c9add6e635e/v/66a39e6d63081dab025774feffd0cd57dcb9f2b3/image.png
at 2021-07-30 02:48, Support Team said: 庫存流量報表是跟入庫/出庫日期
at 2021-07-30 02:49, Admin. said: 為何ｉｎｖｏｉｃｅ　ｄａｔｅ　ｍａｙ　會出現係７月庫存
at 2021-07-30 02:49, Support Team said: 庫存流量報表是跟入庫/出庫日期
at 2021-07-30 02:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/24e1ddfb249e0e1e5790c30e254e780152510889/image.png
at 2021-07-30 02:52, Admin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610356f98ba81c9add6e635e/v/f1c25c5424c2b648af25c1925094a0d9605d6af6/image.png
at 2021-07-30 02:52, Admin. said: 沒有這個
at 2021-07-30 02:52, Support Team said: “Select Columns”

2021-07-30-Chat transcript on coweasy.com started on Friday, -0483.json

at 2021-07-30 04:39, V1627618966918685 said: 你好，我想請問你地有試用版俾我地試用一下作comparison嗎
at 2021-07-30 04:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93b131df80adbcccc95dfc163247864ab932dd63/trial.png
at 2021-07-30 04:40, Support Team said: 首頁這裡註冊30天免費試用

2021-07-30-Chat transcript on coweasy.com started on Friday, -0486.json

at 2021-07-30 08:48, Cloudleap. said: hello, May I ask if there is any cash flow statement that I can generate ?\
at 2021-07-30 08:49, Support Team said: 暫時只有總分類帳，銀行/現金帳，未有現金流量表
at 2021-07-30 09:18, Cloudleap. said: hello, in the CPA info interface, the email address field is so short, cannot input all
at 2021-07-30 09:19, Cloudleap. said: how can I sort this out ?
at 2021-07-30 09:20, Support Team said: 電郵最長可入20個位，需要入更長？

2021-08-02-Chat transcript on coweasy.com started on Monday, -0490.json

at 2021-08-02 08:51, Philip Ho. said: how to edit the quotation template
at 2021-08-02 08:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0f002ca5708894ac749eae4b558df1fda218aae4/請參考常問問題.png
at 2021-08-02 08:52, Support Team said: FAQ:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-08-02 08:52, Support Team said: 報價單紀錄 - 自訂報價單 - 修改模板，編輯

2021-08-02-Chat transcript on coweasy.com started on Monday, -0491.json

at 2021-08-02 09:36, V1627875351419450 said: 請問HKT 有關貴公司的會計系統是否初級版呢？
at 2021-08-02 09:36, Support Team said: 是的
at 2021-08-02 09:38, V1627875351419450 said: 我在那裏網業可看到適唔適合我公司用呢？
at 2021-08-02 09:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/061d6afe361052c9e1131231a18edd0a796535f1/trial.png
at 2021-08-02 09:39, Support Team said: 主頁可登記免費試用30天
at 2021-08-02 09:41, V1627875351419450 said: 但HKT 送的只是初創雲嗎？
at 2021-08-02 09:41, Support Team said: 是的
at 2021-08-02 09:41, Support Team said: 如需另外2個，可之後再補差價升級
at 2021-08-02 09:42, V1627875351419450 said: 是否可永久使用？
at 2021-08-02 09:43, Support Team said: 經 HKT 的使用期是 2/3 年之後是直接在系統訂購付費使用，每次可訂購1個月至3年
at 2021-08-02 09:43, V1627875351419450 said: 因為他們説價值是$1440
at 2021-08-02 09:46, Support Team said: HKT的啟動碼都是2或者3年的使用期
at 2021-08-02 09:48, Support Team said: 其實兩年的服務也價值$4056
at 2021-08-02 09:48, V1627875351419450 said: 明白，我可按免費試用產品先，後角決定產品嗎？會否試用完一定需要購買產品呢？
at 2021-08-02 09:49, Support Team said: 可以的
at 2021-08-02 09:49, Support Team said: 不一定，使用後不訂購，戶口會自動取消，不用擔心
at 2021-08-02 09:49, Support Team said: 試用不需要提供信用卡資料，試用期後可以直接不用
at 2021-08-02 09:50, V1627875351419450 said: 試用三款也可以？
at 2021-08-02 09:50, Support Team said: 用不同電郵地址註冊就可以
at 2021-08-02 09:51, V1627875351419450 said: 謝謝你

2021-08-02-Chat transcript on hk1.coweasy.com started on Mond-0487.json

at 2021-08-02 03:03, Aaron Leung. said: 請問做到Property fair value gain嗎?
at 2021-08-02 03:05, Aaron Leung. said: 請問有沒有cashflow statements?
at 2021-08-02 03:07, Support Team said: 暫時未有提供這2個功能

2021-08-02-Chat transcript on hk1.coweasy.com started on Mond-0489.json

at 2021-08-02 07:49, V1627890375253760 said: 行業選擇 沒有我們公司的 業務類別 可自行填寫嗎
at 2021-08-02 07:51, Support Team said: 可以選零售/批發/服務這些
at 2021-08-02 07:52, Support Team said: 行業主要是用於預設科目表，選接近的就可以

2021-08-04-Chat transcript on coweasy.com started on Wednesda-0494.json

at 2021-08-04 08:52, iris said: 你好想問upload左 excel file去coweasy 之後彈左句 File has been added to queue. 係咪等於入唔到?
at 2021-08-04 08:52, iris said: 因為我去P&L B/S 都搵唔到岩岩EXCEL既數
at 2021-08-04 08:55, iris said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610a4d358ba81c9add2ce162/v/36e533d76091763226548924f985d423ba4eeae1/image.png
at 2021-08-04 08:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/011b59bd5bfe062fbf17df8836d8801e65d09a5a/2021-08-04_16-55-02-1_new_message_-_Google_Chrome.png
at 2021-08-04 08:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/70a09c90f2a532c9815923d8f09bf12865ec6e80/2021-08-04_16-55-13-Import_Record_-_Google_Chrome.png
at 2021-08-04 08:55, iris said: 我已經係excel簡左佢要既code
at 2021-08-04 08:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e57dda1b49d646f14dc4256c69ddb2dbdec1077a/2021-08-04_16-55-17-Import_Record_-_Google_Chrome.png
at 2021-08-04 08:56, Support Team said: 看看科目表有沒有
at 2021-08-04 08:56, iris said: 有的
at 2021-08-04 08:56, iris said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610a4d358ba81c9add2ce162/v/b62069f3b138f53a1013262120e404925daf4963/image.png
at 2021-08-04 08:57, iris said: 只是想確的 系統這樣是不是代表以上的file也未能入帳?
at 2021-08-04 08:57, iris said: 或是部分已入?
at 2021-08-04 08:57, Support Team said: 按result查看匯入結果
at 2021-08-04 08:58, iris said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610a4d358ba81c9add2ce162/v/fb3e412e0e58ed225ec41425509f1b2bcd842676/image.png
at 2021-08-04 08:58, iris said: 已有呢個信息
at 2021-08-04 08:58, iris said: 是代表成個excel也未能成功嗎?
at 2021-08-04 08:59, Support Team said: 沒有提示匯入成功就是沒有匯入到
at 2021-08-04 09:05, iris said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610a4d358ba81c9add2ce162/v/cc0d62071bfcb64cfe0e372c63455666a5a34cdf/image.png
at 2021-08-04 09:05, iris said: 這又是什麼意思??
at 2021-08-04 09:05, Support Team said: 同一voucher不可以不同日期
at 2021-08-04 09:06, iris said: 好

2021-08-05-Chat transcript on coweasy.com started on Thursday-0495.json

at 2021-08-05 08:57, iris said: 你好,請問如何在chart of accounts 建立第二個類別?例如我在第4個lv 輸入 acc name bank 1 and bank 2 我想在B/S 顯示時 是在cash and bank balance Bank 1 $1000bank 2 $2000
at 2021-08-05 08:57, iris said: 請問cash and bank balance 這個類別如何create ?
at 2021-08-05 08:57, iris said: 入在second or third level?
at 2021-08-05 09:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/128db3c0d5b29c74c4d94c7c73bb4d39d3eb0c6e/2021-08-05_17-02-04-科目列表_-_Google_Chrome.png
at 2021-08-05 09:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2018c6ee7e5ca007fe7b9deb7afed1e58bc950b2/2021-08-05_17-02-27-(主頁)_會計_-_Google_Chrome.png
at 2021-08-05 09:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c59b4ec47112f10f6e29d66dfa790c15427ac6c4/2021-08-05_17-02-51-資產負債表_-_Google_Chrome.png
at 2021-08-05 09:04, Support Team said: 在按層次這個報表查看
at 2021-08-05 09:05, Support Team said: 另外，如需要現金和銀行在同一組顯示，科目性質要選同一個
at 2021-08-05 09:06, iris said: 意思是在first level 都選bank就可以?
at 2021-08-05 09:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d3dcb66a38adb3f48d2e4f2ac0d50e517daec077/圖片.png
at 2021-08-05 09:07, iris said: 我在second level 輸入了新類別 但save了後便消失 要先開新level嗎?
at 2021-08-05 09:07, Support Team said: 按層次這個報表才會分第2/3層
at 2021-08-05 09:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/af3ebc9a1fd8e0e627ca33adf22fe3205a334ab7/2021-08-05_17-08-04-科目列表_-_Google_Chrome.png
at 2021-08-05 09:08, Support Team said: 先在這裡新增/修改 2/3層
at 2021-08-05 09:09, iris said: 好的 我試試先 thanks!
at 2021-08-05 09:15, iris said: 請問入opening 的方法會和平時有分別嗎?
at 2021-08-05 09:15, iris said: 這是一間新開的公司
at 2021-08-05 09:16, Support Team said: 都是一樣的，都可以在初始餘額輸入，或者在會計輸入直接Debit Credit 入
at 2021-08-05 09:17, iris said: 初始餘額輸入在那?
at 2021-08-05 09:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/92ce4d45767c3f423cb1f2efc67f5bdd8a3825c9/2021-08-05_17-17-21-(主頁)_會計_-_Google_Chrome.png

2021-08-06-Chat transcript on coweasy.com started on Friday, -0498.json

at 2021-08-06 07:52, V1628236259548748 said: 有冇 demo or free trial
at 2021-08-06 07:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/782bd33a446063c859cf90b3fc39225b1360947f/trial.png
at 2021-08-06 07:52, Support Team said: 30天試用
at 2021-08-06 07:54, V1628236259548748 said: Link please
at 2021-08-06 07:54, Support Team said:
https://www.coweasy.com/
at 2021-08-06 07:55, Support Team said:
https://hk1.coweasy.com/Cloud/Trial_All.aspx
at 2021-08-06 07:56, V1628236259548748 said: We are education service mostly lectures on zoom, so 是服務業嗎？
at 2021-08-06 07:56, Support Team said: 行業選相近似的就可以
at 2021-08-06 07:57, V1628236259548748 said: 想問 入數後有 data file 可以 download?
at 2021-08-06 07:57, Support Team said: 單據/報表可匯出excel
at 2021-08-06 07:58, V1628236259548748 said: 如果第日唔用，可以攞返data用來做第二個會計軟件嗎？
at 2021-08-06 07:59, Support Team said: 如之後不訂購，需在到期之前匯出

2021-08-06-Chat transcript on tawk.to started on Friday, Augu-0496.json

at 2021-08-06 02:02, V1628215300085364 said: 你好, 財政年度是3月31日 但因為客人3月和至6月的會計帳是由其他軟件記錄 我們是由6月開始的 我地不想入返之前既的數 想直接以6月的opening 為開始 請問可以這樣設定嗎?
at 2021-08-06 02:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1bce1b3e00bb03100574ff61df2262d4afd0704a/image.png
at 2021-08-06 02:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fd9364189b9be2fb8dc092ce3872102250574631/image.png
at 2021-08-06 02:04, V1628215300085364 said: 另外請問可以入total 結餘嗎? 就像圖中
at 2021-08-06 02:04, V1628215300085364 said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610c98048ba81c9add4ffd7c/v/f2fbf8704b3af85cb7b712e1359467a82dec85d7/image.png
at 2021-08-06 02:05, Support Team said: 要按科目輸入
at 2021-08-06 02:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c48e4662e46d229fd07ba9a89730df5f8a2c0509/image.png
at 2021-08-06 02:07, V1628215300085364 said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610c98048ba81c9add4ffd7c/v/ad6f94ba20faf84b0b33b5a977f2a9297f0b91c5/image.png
at 2021-08-06 02:08, V1628215300085364 said: 請問company setting 頁面在那找?
at 2021-08-06 02:09, Support Team said: admin 才有
at 2021-08-06 02:09, V1628215300085364 said: 我意思是在P&L & B&S 能出現 total AR, total rental & unility deposit.. total other current asset,,
at 2021-08-06 02:09, V1628215300085364 said: 這樣的字樣
at 2021-08-06 02:11, V1628215300085364 said: 即設定opening date 是1/6/2021 結束是31/3/2022 ?
at 2021-08-06 02:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b347a66e7a7234c5a76fa4357312a0a589dd3f9e/圖片.png
at 2021-08-06 02:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bc04250b27788b28313d224d9f70a22d6da58083/圖片.png
at 2021-08-06 02:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e75511a1d3f6fb6f0d729391f8781ad4834e62b7/圖片.png
at 2021-08-06 02:11, Support Team said: 科目設置第2/3層在按層次報表查看
at 2021-08-06 02:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49fd533a242ff3ed0855fa2970c986754d27ca7f/圖片.png
at 2021-08-06 02:12, V1628215300085364 said: 想在Right-of-use asset (5B,TungNing) 下面加入total rental right of use assets (5B,TungNing)
at 2021-08-06 02:12, V1628215300085364 said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610c98048ba81c9add4ffd7c/v/1d9fbe679c33bd79235ddcc25cbd25668e2bcab0/image.png
at 2021-08-06 02:13, V1628215300085364 said: 已設置第2/3層
at 2021-08-06 02:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/68924a44a9c6673ab47aced9e1d81cfa14e0994c/圖片.png
at 2021-08-06 02:14, Support Team said: 這個報表
at 2021-08-06 02:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/16d8f3a5955e811241490d58db1362c7fb5585a8/圖片.png
at 2021-08-06 02:14, Support Team said: 第2/3層顯示total
at 2021-08-06 02:14, V1628215300085364 said: 已按了
at 2021-08-06 02:14, V1628215300085364 said: 跟你教學這樣都是沒有
at 2021-08-06 02:15, V1628215300085364 said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610c98048ba81c9add4ffd7c/v/2e5e1e4e8b364b49ffe11ed6978a84d122495910/image.png
at 2021-08-06 02:15, V1628215300085364 said: 這是第三層
at 2021-08-06 02:15, V1628215300085364 said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610c98048ba81c9add4ffd7c/v/5996d4eb9c9a0ec0d2e3ff4c2c6da514e03bc76b/image.png
at 2021-08-06 02:15, V1628215300085364 said: 第二鬊
at 2021-08-06 02:15, V1628215300085364 said: 層
at 2021-08-06 02:16, V1628215300085364 said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610c98048ba81c9add4ffd7c/v/87e3a320a5f8cfe4d603bb11e23ea1b9231c404d/image.png
at 2021-08-06 02:16, V1628215300085364 said: 目標想這樣 和客人之前的表格相同
at 2021-08-06 02:18, Support Team said: 這些報表是系統標準了的，用戶不能自訂，只可以copy & paste 到 excel 再改
at 2021-08-06 02:20, V1628215300085364 said: 明白 是否次序都不能更改? 例如想current asset> fixed asset
at 2021-08-06 02:20, V1628215300085364 said: 都是自己在excel 更改?
at 2021-08-06 02:20, Support Team said: 是的

2021-08-06-Chat transcript on tawk.to started on Friday, Augu-0497.json

at 2021-08-06 07:08, V1628215300085364 said: 你好, 我想問可否做到以下效果在GL?除左用JV方法Dr: Salary acc - Staff A $1000Dr: Salary acc - Staff B $1000Dr: Salary acc - Staff C $1000Cr: Bank - 7/2021 staff salary $3,000
at 2021-08-06 07:09, V1628215300085364 said: 在兩邊的DR CR用不同的description
at 2021-08-06 07:10, Support Team said: 不經 accrued expense，直接 cr bank？
at 2021-08-06 07:10, V1628215300085364 said: 是
at 2021-08-06 07:10, V1628215300085364 said: 是autopay
at 2021-08-06 07:11, V1628215300085364 said: 用JV方法會比較麻煩 但用現時BANK ACC 入一條entry description 未能達到這個效果
at 2021-08-06 07:11, V1628215300085364 said: 請問有其他方法嗎?
at 2021-08-06 07:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/273ebeaa61a7152e43e88e9f3c44662ee036d1b6/2021-08-06_15-13-13-即時支出_-_Google_Chrome.png
at 2021-08-06 07:14, Support Team said: 都是要輸入4行，其實和在會計dr cr 沒有大分別
at 2021-08-06 07:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e9eca3637d4e867990391466abf985428c5f0901/2021-08-06_15-11-08-(主頁)_薪酬_及_支出_-_Google_Chrome.png
at 2021-08-06 07:17, V1628215300085364 said: 即時和download blank tem JV 入數一樣?
at 2021-08-06 07:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/719bcb297965e10ee001c6eed4281ac6c79fe066/2021-08-06_15-18-28-(主頁)_會計_-_Google_Chrome.png
at 2021-08-06 07:19, Support Team said: 會計輸入
at 2021-08-06 07:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3489156df5789aa41a2f4ae54e819d273a898569/2021-08-06_15-19-27-會計人員輸入_-_Google_Chrome.png
at 2021-08-06 07:19, Support Team said: 直接 dr cr
at 2021-08-06 07:26, V1628215300085364 said: 明白謝謝

2021-08-06-Chat transcript on tawk.to started on Friday, Augu-0499.json

at 2021-08-06 08:15, V1628215300085364 said: 你好,請問可以在GL description 前加一行打公司名稱嗎 ? 應輸入那個位置?
at 2021-08-06 08:16, V1628215300085364 said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/610cef5f8ba81c9addac7427/v/afc2f669728da3493743f340b1d8be9c886448f6/image.png
at 2021-08-06 08:16, V1628215300085364 said: 在transcation no 和description 前多一行
at 2021-08-06 08:17, V1628215300085364 said: 除了自行在excel 輸入外 有其他方法嗎?
at 2021-08-06 08:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb64d2a81b9dc2598a25bd9655d70c4e53dee17d/2021-08-06_16-16-58-總分類賬_-_Google_Chrome.png
at 2021-08-06 08:18, Support Team said: AR/AP相關，在發票/採購模組輸入的才會顯示客戶
at 2021-08-06 08:18, Support Team said: 因為會計模組沒有關聯客戶/供應商，在會計模組輸入的單據不會有這欄的顯示
at 2021-08-06 08:21, V1628215300085364 said: 但在發票/採購模組輸入 也可以這樣事入嗎?DR BANK 50 DR AR 50CR Sales 100
at 2021-08-06 08:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bee9428e2d4299b7ad56b4476d3753c04d6a7e37/2021-08-06_16-22-26-銷售（出貨）_-_Google_Chrome.png
at 2021-08-06 08:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a28ce3be463b6251b047621606ebd37a50b21cef/2021-08-06_16-23-22-收款（客戶）_-_Google_Chrome.png
at 2021-08-06 08:25, Support Team said: 發票要這樣輸入DR AR CR revenue再入一張收款DR bank CR AR
at 2021-08-06 08:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/20b71543640a1b98263ff1e0bc9346db7df00f46/2021-08-06_16-24-03-所有傳票匯總_-_Google_Chrome.png
at 2021-08-06 08:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/794bc5c92ebfc0575b9907bd91e7fad61458b3df/2021-08-06_16-25-31-總分類賬_-_Google_Chrome.png
at 2021-08-06 08:33, V1628215300085364 said: 好的謝謝..

2021-08-09-Chat transcript on coweasy.com started on Monday, -0500.json

at 2021-08-09 03:24, Admin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/611093128ba81c9add7ac2e9/v/0c09a3b96c29ec40835b95ba16f8281d1ecaf244/image.png
at 2021-08-09 03:24, Admin. said: where can i add no of fish
at 2021-08-09 03:29, Support Team said: 這頁沒有條數功能
at 2021-08-09 03:29, Support Team said: 要在採購輸入
at 2021-08-09 03:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/719f855ba6f2fbba06aaf9929995c3f84a7c2010/image.png
at 2021-08-09 04:05, Admin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/611093128ba81c9add7ac2e9/v/078f4e53d1d584fcc1ded4ae5286cc3d2787ad97/image.png
at 2021-08-09 04:06, Admin. said: voucher 只係會出 net amount 吾可以出 Separately DR & CR
at 2021-08-09 04:06, Support Team said: 不影響會計，只是不同倉的數量會不同

2021-08-09-Chat transcript on tawk.to started on Monday, Augu-0501.json

at 2021-08-09 06:59, V1628215300085364 said: 你好,財政年度是3月31日 我已輸入opening 的數據 但由於4-6是其他系統入的我只有他的P&L 和BS 請問有沒有一個功能可以直接好似opening咁入返?
at 2021-08-09 06:59, V1628215300085364 said: 而唔洗用JV 慢慢入一DR一CR?
at 2021-08-09 07:05, Support Team said: 直接入6月做 opening
at 2021-08-09 07:08, V1628215300085364 said: 不可以這樣 因為會影響audit
at 2021-08-09 07:08, V1628215300085364 said: 需要入返4月個opening 先
at 2021-08-09 07:13, Support Team said: 不可以入opening，那就只可以在會計入
at 2021-08-09 07:14, Support Team said: 如單據有excel，用excel匯入會比較方便
at 2021-08-09 07:14, V1628215300085364 said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6110d1f28ba81c9add384e19/v/e57f8bf93c647e6867e52b864323267294f8d847/image.png
at 2021-08-09 07:15, V1628215300085364 said: 是這個嗎?
at 2021-08-09 07:15, Support Team said: 是的

2021-08-11-Chat transcript on coweasy.com started on Wednesda-0504.json

at 2021-08-11 09:04, iris said: 請問在系統匯出excel P&L OR B/S 時 有無得underline 既位? 或要手動處理?
at 2021-08-11 09:05, iris said: 另外請問有無一個位較返登出時間唔好咁快自己logout?
at 2021-08-11 09:06, Support Team said: 系統匯出excel應該不會自動加底線，要用戶手動改樣式
at 2021-08-11 09:08, Support Team said: 用戶沒有操作後30分鐘自動登出，這是系統統一的設定不能更改

2021-08-13-Chat transcript on coweasy.com started on Friday, -0505.json

at 2021-08-13 03:02, Tommy. said: 匯入檔案顯示超過1000需要分兩個檔案處理
at 2021-08-13 03:03, Tommy. said: 請問如何分兩個檔案
at 2021-08-13 03:03, Tommy. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6115e0c88ba81c9add9763dc/v/5076cf496606d60afcde6219a0db23c6f5427c04/螢幕截圖_2021-08-13_上午11.02.17.png
at 2021-08-13 03:04, Support Team said: 分開多個excel，每個不多個1000行，分開上傳
at 2021-08-13 03:05, Tommy. said: 我嘗試一下, thanks
at 2021-08-13 03:06, Tommy. said: 如果本身系統有資料輸入的檔案會覆蓋舊的資料嗎
at 2021-08-13 03:07, Support Team said: 跟傳票編號，相同編號會覆蓋
at 2021-08-13 03:07, Tommy. said: 好的明白

2021-08-13-Chat transcript on coweasy.com started on Friday, -0506.json

at 2021-08-13 08:06, Elvan. said: gen quotation 時出呢張單
at 2021-08-13 08:06, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61161f618ba81c9add8281ad/v/39284666ef3de9ecd1aefd021cd5eb8e05f24c83/quo_637644675457451199.pdf
at 2021-08-13 08:07, Support Team said: 報價單？
at 2021-08-13 08:09, Elvan. said: YES
at 2021-08-13 08:11, Support Team said: 有修改過模板？
at 2021-08-13 08:16, Elvan. said: 有
at 2021-08-13 08:17, Elvan. said: only add one column
at 2021-08-13 08:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ee190a03f0194412890a2c8553dd9713f0ca7a3/Quo.mrt
at 2021-08-13 08:19, Support Team said: 這是你們修改之前的版本，如有問題可上傳這個再修改
at 2021-08-13 08:19, Support Team said: 在報價單，不要上傳發票//送貨單或其他的模板
at 2021-08-13 08:22, Elvan. said: 可能我上傳錯左,可否還原
at 2021-08-13 08:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8bbdaf28c8465213f86fc06cabfd7042f75314a9/Quo.mrt

2021-08-17-Chat transcript on hk1.coweasy.com started on Tues-0507.json

at 2021-08-17 03:34, Camille Lau. said: how to set company cheque detail
at 2021-08-17 03:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/11e6080cf502e26fd8e32542e9d8cc90e447c574/2021-08-17_11-36-26-1_new_message_-_Google_Chrome.png
at 2021-08-17 03:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2abc4f8f012484a33d3286b9af4f95e8baea5a22/2021-08-17_11-36-36-List_Payment_(Suppliers)_-_Google_Chrome.png
at 2021-08-17 03:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1bfba98caef699d076b4e246b91a75bde18e26f7/2021-08-17_11-36-46-Print_Cheque_-_Google_Chrome.png
at 2021-08-17 03:39, Support Team said: 這裡修改模板教位
at 2021-08-17 03:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/08d9131ed8db4fbc47dd92463de49653f182bda7/2021-08-17_11-37-48-1_new_message_-_Google_Chrome.png
at 2021-08-17 03:51, Camille Lau. said: where to input bank account no?
at 2021-08-17 03:53, Support Team said: 是什麼的 bank account no?
at 2021-08-17 03:53, Camille Lau. said: 可以自動出到公司銀行戶口號碼
at 2021-08-17 03:54, Support Team said: 在哪裡出？
at 2021-08-17 03:54, Camille Lau. said: 支票
at 2021-08-17 03:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7e6e4811fe9c09a61cf3ebe6e22b67e303819585/2021-08-17_11-56-11-Receipt_-_Google_Chrome.png
at 2021-08-17 03:57, Support Team said: 如需列印其他資料可插入Text
at 2021-08-17 03:58, Camille Lau. said: 有無邊個位可以SET我公司的銀行資料
at 2021-08-17 03:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d3d88724d4b9a43de5f3b02d6fdc6aec04124655/2021-08-17_11-58-18.gif
at 2021-08-17 03:59, Support Team said: 其他資料只可以直接在這裡輸入
at 2021-08-17 04:01, Camille Lau. said: invoice 可以SET我的公司戶口號碼方便客人入數嗎
at 2021-08-17 04:02, Support Team said: 和改印支票模板一樣，可以改發票模板加入文字
at 2021-08-17 04:03, Camille Lau. said: 但係亂碼
at 2021-08-17 04:04, Camille Lau. said: 係咪有特定格式
at 2021-08-17 04:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f1c1bb4b8d0a6fb2c3d78a87059b2ece39f53094/2021-08-17_12-04-33-Custom_Invoice_-_Google_Chrome.png
at 2021-08-17 04:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1b2b9135ad28ab718b3bd8ef7e19ea97498deb6/2021-08-17_12-04-43-FAQs_-_Google_Chrome.png
at 2021-08-17 04:05, Support Team said: 不可以選英文字體，pdf 用英文字體顯示不到中文
at 2021-08-17 04:05, Camille Lau. said: 用TIMES NEW ROMAN
at 2021-08-17 04:05, Support Team said: 不可以選英文字體
at 2021-08-17 04:06, Camille Lau. said: 但我要用英文
at 2021-08-17 04:06, Camille Lau. said: ACCOUNT NUMER 係數字
at 2021-08-17 04:06, Support Team said: 是這樣亂碼，請截圖
at 2021-08-17 04:07, Camille Lau. said: 係咪出英文INVOICE 都要用中文FONT?
at 2021-08-17 04:08, Support Team said: 純英文沒有問題
at 2021-08-17 04:08, Support Team said: 中文字會出不到
at 2021-08-17 04:08, Camille Lau. said: 我地全部出英文的
at 2021-08-17 04:08, Support Team said: 請截圖

2021-08-17-Chat transcript on hk1.coweasy.com started on Tues-0508.json

at 2021-08-17 07:50, Ms Chan. said: any discount to buy the service ?
at 2021-08-17 07:51, Support Team said: 訂購 12個月或以上會自動折扣
at 2021-08-17 07:52, Support Team said: 如需訂購多個帳套，可WhatsApp 98883995 查詢大量訂購折扣

2021-08-18-Chat transcript on hk1.coweasy.com started on Wedn-0509.json

at 2021-08-18 08:20, Dawn Cheng. said: 我在SETUP公司設定, 但save唔到, 請問"Object reference not set to an instance of an object."代表那麼不正確?
at 2021-08-18 08:22, Dawn Cheng. said: 如果我年結係3月底, 初始日期入1/4/2021, 對嗎?
at 2021-08-18 08:37, Support Team said: 如果我年結係3月底, 初始日期入1/4/2021, 對嗎?是的
at 2021-08-18 08:37, Support Team said: 我在SETUP公司設定, 但save唔到, 請問"Object reference not set to an instance of an object."代表那麼不正確?請截圖給我們檢查
at 2021-08-18 08:40, Dawn Cheng. said: 而家OK了, 可能剛才過咗時, thanks
at 2021-08-18 09:21, Dawn Cheng. said: 我嘗試將銀行statement遂行入返資料在"銀行月結單"上
at 2021-08-18 09:21, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/611cb0ae8ba81c9add5554af/v/455a1d4d5e6efbe766b89306113d5ac0bd5019c1/image.png
at 2021-08-18 09:22, Dawn Cheng. said: 因為跟月結單入, 有時我未知哩筆錢係入sales? 定expenses, 請問科目編號可以之後先入嗎?
at 2021-08-18 09:24, Support Team said: 要先選一個科目，之後confirm再改

2021-08-18-Chat transcript on hk1.coweasy.com started on Wedn-0510.json

at 2021-08-18 09:49, Dawn Cheng. said: 唔好意思, 我剛剛問了一個問題, 但可能彈出了
at 2021-08-18 09:50, Support Team said: 要先選一個科目，之後confirm再改
at 2021-08-18 09:50, Dawn Cheng. said: 如果改完可以再改嗎?
at 2021-08-18 09:51, Dawn Cheng. said: 如果已經過咗當月, 都可以改嗎?
at 2021-08-18 09:51, Support Team said: 可以的
at 2021-08-18 09:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/08b12f8e08ffed9567d6379f225ead062e2b0697/-43-59-公司設定.png
at 2021-08-18 09:52, Support Team said: 在公司設置set凍結日期, 凍結日期或之前的數才不可以再改
at 2021-08-18 09:53, Dawn Cheng. said: 請問我地會收客人credit card, 但銀行有機會要下個月先到帳入我地戶口, 當收到客人哩筆錢時, 我需要create invoice比客人, 咁筆錢要點運作?
at 2021-08-18 09:56, Dawn Cheng. said: 在公司設置set凍結日期, 凍結日期或之前的數才不可以再改 <<哩個日期前的才可改? 咁如果的上年盤數已做好, 唔想有人再改, 我應該點set呀? thanks
at 2021-08-18 09:57, Support Team said: 凍結日期或之前的數才不可以再改
at 2021-08-18 09:57, Support Team said: 不可以再改
at 2021-08-18 10:02, Support Team said: 如需確認款項才出發票，可以先出報價單，在報價單說明寫已收信用卡，報價單不影響會計和庫存數之後確認款項後再改報價單說明，和將報價單轉至發票，和輸入收款
at 2021-08-18 10:04, Dawn Cheng. said: 如果收現金或銀行轉帳, 就唔需要用報價單, 對嗎?
at 2021-08-18 10:06, Support Team said: 根據用戶需要，報價單+發票和直接出發票都可以
at 2021-08-18 10:07, Dawn Cheng. said: 但實際我係收客人一個訂單, 佢用credit card比錢咁解, 而card center有機會當月入唔到錢嚟我戶口, 跌咗去下個月啫
at 2021-08-18 10:10, Support Team said: 一般直接輸入發票和收款就可以也可以先出發票，銀行見到款項再入收款只是收款的日期不同

2021-08-19-Chat transcript on hk1.coweasy.com started on Thur-0511.json

at 2021-08-19 02:33, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/611db62a8ba81c9add1ceb6c/v/0efeff26136018255b566720e666d0e45f955469/image.png
at 2021-08-19 02:34, Dawn Cheng. said: 我尋日入咗D數據, 但發現無咗BB2104001, 請問可以點搵返出嚟?
at 2021-08-19 02:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee793e3a894443dfb6ea413ced0c45ba15986b0c/2021-08-19_10-34-43-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-08-19 02:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aae47faa5428a5e63166b81f3e44059fac73f704/2021-08-19_10-35-15-記錄匯總_-_Google_Chrome.png
at 2021-08-19 02:37, Dawn Cheng. said: 如果搵唔到, 可以用返BB2104001輸入多次嗎?
at 2021-08-19 02:38, Dawn Cheng. said: 同埋, 我3月31日有個Closing balance, 我在初始餘額入咗, 係咪就可以做返4月1日個opening?
at 2021-08-19 02:38, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/611db62a8ba81c9add1ceb6c/v/e2693fd1fd9b61c52c67175b248d8a39ca9d1a7d/image.png
at 2021-08-19 02:38, Support Team said: 如沒有儲存到或已刪除可以再用
at 2021-08-19 02:39, Support Team said: 只入1個3月31
at 2021-08-19 02:40, Support Team said: 所有數都會由這裡帶落去
at 2021-08-19 02:40, Dawn Cheng. said: 已在初始輸入了
at 2021-08-19 02:41, Support Team said: 在初始餘額入了就會帶落去
at 2021-08-19 02:42, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/611db62a8ba81c9add1ceb6c/v/adbc6c9ae267f13732e7248e919964d2f30cf759/image.png
at 2021-08-19 02:42, Support Team said: 查看資產負債表/總分類帳，可以見到已包含初始餘額的數
at 2021-08-19 02:42, Dawn Cheng. said: 為何頂部初始仍然是0?
at 2021-08-19 02:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4d6839649cab027ae00795b0e3726f2c78980325/image.png
at 2021-08-19 02:44, Dawn Cheng. said: 請輸入年度末日，不是年度首日, 31/3/2022, 不正確嗎?:sweat_smile:
at 2021-08-19 02:45, Support Team said: 你要由2021-04-01開始入？
at 2021-08-19 02:45, Dawn Cheng. said: 對呀
at 2021-08-19 02:45, Support Team said: 那初始餘額日期選2021-03-31
at 2021-08-19 02:45, Support Team said: 2021-03-31 的 Closing
at 2021-08-19 02:47, Dawn Cheng. said: 明白, 謝謝, 我再努力嘗試

2021-08-19-Chat transcript on hk1.coweasy.com started on Thur-0513.json

at 2021-08-19 07:29, Dawn Cheng. said: 我將BANK STATEMENT入好了, 當中有一張電費單, 我在會計人員版面建立了一項帳目, 請問下一個步驟, 點將兩條數對上?
at 2021-08-19 07:31, Support Team said: 月結單輸入已做 DR expense CR bank
at 2021-08-19 07:35, Dawn Cheng. said: 你意思, 不需要另外建立一張電話費單, 在月結單版面就可以?
at 2021-08-19 07:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3cc30cd46395ba6ba7ab87fc276ff6417f1596f9/2021-08-19_15-36-13-銀行月結單輸入_-_Google_Chrome.png
at 2021-08-19 07:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/68d1bbdb358c94a028db1169f1d66cb1de223e23/2021-08-19_15-36-22-銀行月結單傳票_-_Google_Chrome.png
at 2021-08-19 07:39, Support Team said: 如要做Accrual，要在支出模組輸入，支出DR expense CR Accrual expense，再入付款 DR Accrual expense CR bank，只在支出或會計模組其中之一輸入，不要在重複在2個模組都輸入
at 2021-08-19 07:41, Dawn Cheng. said: 我消化一下先, 謝謝
at 2021-08-19 07:43, Dawn Cheng. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/611dfbf48ba81c9add69b182/v/0d6f0f412c9640b9719443b1ce84aaef429d0233/image.png
at 2021-08-19 07:43, Dawn Cheng. said: 想請問旁邊的格仔, 有咩用呀?
at 2021-08-19 07:46, Support Team said: 銀行對帳單，tick為已確認
at 2021-08-19 07:49, Dawn Cheng. said: 如果, 我收到電話費單先, 到下個月月頭先收到銀行月結單, 咁我應該點入呢?
at 2021-08-19 07:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15f637179d8f16ee336b6ac62b41f29fafccf39d/2021-08-19_15-50-39-(主頁)_薪酬_及_支出_-_Google_Chrome.png
at 2021-08-19 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e46a5413b68dad64e5dc2d4cdbeb85bf3eed2b21/2021-08-19_15-51-38-薪酬_及_支出_-_Google_Chrome.png
at 2021-08-19 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/deed9fb17329cd2574d2e532383dcb76d955c6a2/2021-08-19_15-51-46-傳票_-_Google_Chrome.png
at 2021-08-19 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8ae158c32e187cba6935954ff767c8aef7839311/2021-08-19_15-52-43-付款_-_Google_Chrome.png
at 2021-08-19 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b16f54e955817f190d8999c8af8eafcbf246277b/2021-08-19_15-52-50-傳票_-_Google_Chrome.png
at 2021-08-19 07:56, Dawn Cheng. said: 即未找數時先入支出呢度, 咁下個月銀行出到月結單後, 點指返哩筆錢係嗰條數?
at 2021-08-19 07:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f66776e497f45b61c94102cc2021a1f652c260b5/2021-08-19_15-57-26-付款_-_Google_Chrome.png

2021-08-20-Chat transcript on coweasy.com started on Friday, -0516.json

at 2021-08-20 03:59, Elvan. said: 請問這兩個column 代表什麼
at 2021-08-20 03:59, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/611f27f48ba81c9addb551ea/v/4ee8acbb373c808df8daccfcefbdd61db24070c9/Capture.PNG
at 2021-08-20 04:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5044b8b88ccce1576fa7235fba4984f79dd5e776/2021-08-20_12-00-14-盤點報表_(不顯示價格)_-_Google_Chrome.png
at 2021-08-20 04:04, Support Team said: 出售數量=所選時間內的出售數量補貨=出售數量-數量
at 2021-08-20 04:06, Elvan. said: 為什麼數量-補貨=出售數量?
at 2021-08-20 04:06, Elvan. said: 數量是不是=outstanding bal?
at 2021-08-20 04:06, Support Team said: 補貨=出售數量-數量
at 2021-08-20 04:07, Support Team said: 補貨會用數量來計
at 2021-08-20 04:08, Elvan. said: 數量是不是=outstanding bal?
at 2021-08-20 04:08, Support Team said: 庫存現有數量
at 2021-08-20 04:12, Elvan. said: 現有數量係正數為什麼要補貨
at 2021-08-20 04:14, Support Team said: 這兩欄是其他客戶付費修改按要求加的，如不需用到可以不理

2021-08-20-Chat transcript on coweasy.com started on Friday, -0517.json

at 2021-08-20 08:54, Cloudleap. said: I have more than 4 bank account, can I set all bank account in the nature of BANK ?
at 2021-08-20 08:54, Support Team said: 可以
at 2021-08-20 08:54, Cloudleap. said: Same as share capital, how can I set it as Equity
at 2021-08-20 08:54, Cloudleap. said: how can I change ?
at 2021-08-20 08:54, Cloudleap. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/611f66208ba81c9addbe15c1/v/a7ab11270bb1aec301c69dfa4206f7130d52a973/image.png
at 2021-08-20 08:55, Cloudleap. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/611f66208ba81c9addbe15c1/v/d88d2f0893965f829e004c86cda6f8213311a35f/image.png
at 2021-08-20 08:55, Cloudleap. said: it said it cannot been change becasue the account has been in use.
at 2021-08-20 08:55, Support Team said: 已入過數就不可以改科目性質
at 2021-08-20 08:56, Support Team said: 要刪除相關單據才可再修改
at 2021-08-20 08:57, Cloudleap. said: but i have already input the data for 2 years, any option I can change /
at 2021-08-20 08:59, Cloudleap. said: now I set up a new account with the nature of Bank and move all transactiosn to the new account.
at 2021-08-20 09:00, Support Team said: 1 新增新科目2 將所有相關單據改用新科目3 刪除舊科目4 新科目編號改回舊編號

2021-08-20-Chat transcript on coweasy.com started on Friday, -0518.json

at 2021-08-20 09:21, Elvan. said: 可否替我修改,謝謝
at 2021-08-20 09:21, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/611f6d1f8ba81c9add460f60/v/386237a018d1c0e52b47caf1d6001c860f871ad7/Capture.PNG
at 2021-08-20 09:23, Support Team said: 請提供文字
at 2021-08-20 09:25, Elvan. said: highlight 的就是新的文字
at 2021-08-20 09:29, Elvan. said: 不好意思,這才是真的
at 2021-08-20 09:29, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/611f6d1f8ba81c9add460f60/v/b5f8c8c3e966bf2ed6b906bf510dcc23b8fa6890/Capture.PNG
at 2021-08-20 09:31, Support Team said: 請提供文字，不是圖片
at 2021-08-20 09:35, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/611f6d1f8ba81c9add460f60/v/c1871717df7ca40ed539e7238e62c63338659c45/Bank_Information.xlsx

2021-08-23-Chat transcript on coweasy.com started on Monday, -0520.json

at 2021-08-23 09:12, Elvan. said: High light Items should be same?
at 2021-08-23 09:12, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61234f818ba81c9addb1bc3d/v/0dacd248cd2e00e1a6848b81baad3088c9899f40/Sales_Cost_of_Sales.pdf
at 2021-08-23 09:12, Elvan. said: point (1) & (2)
at 2021-08-23 09:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e50d57510ccc8a7d5b600ef76e4b84f9f95b68f/image.png
at 2021-08-23 09:17, Support Team said: net cogs = cogs - purchase return
at 2021-08-23 09:19, Elvan. said: i mean page 1 items (1)&(2)= page 2 (1)& (2)
at 2021-08-23 09:28, Support Team said: 銷售應該一樣成本有可能會不同

2021-08-24-Chat transcript on coweasy.com started on Tuesday,-0521.json

at 2021-08-24 04:09, Sammy. said: How can the inventory working when sales and purchases
at 2021-08-24 04:33, Support Team said: 採購單 ->庫存入倉, 可在盤點/流量報表查看 會計：DR COGS CR AP，可在資產負債表/損益表/總分類帳查看銷售發票 -> 扣貨出倉, 會計：DR AR CR Revenue

2021-08-25-Chat transcript on coweasy.com started on Wednesda-0522.json

at 2021-08-25 02:13, Tommy. said: 想查詢有關56B的操作
at 2021-08-25 02:13, Tommy. said: 輸入員工資料後, 預覽/下載56B都沒有顯示資料
at 2021-08-25 02:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/065f10310fc74438142e80ecedf35cef4718a7dc/2021-08-25_10-14-13-IR56B_-_Google_Chrome.png
at 2021-08-25 02:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b903f20b2cc3fd103227fdf1f83c44378b0a868/2021-08-25_10-16-42-ir56b_ay_c7c8ae974-d089-45dc-9961-34c4dc7dba50.pdf.png
at 2021-08-25 02:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/417ef0a69a3ae4b56bdbca2c518f6cd952ac2f59/2021-08-25_10-16-47-薪酬_支出_報表_-_Google_Chrome.png

2021-08-25-Chat transcript on coweasy.com started on Wednesda-0523.json

at 2021-08-25 03:19, Tommy. said: 查詢有關56B的問題
at 2021-08-25 03:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93bfe68bed596e390de78fe34595e217bf846bfb/圖片.png
at 2021-08-25 03:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0865a892409b152871eeba19ff471404dd873c86/圖片.png
at 2021-08-25 03:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0b312030b765dadd3add38819be2e76c360aefb8/圖片.png
at 2021-08-25 03:20, Tommy. said: 請問程序如何
at 2021-08-25 03:21, Tommy. said: 有短片或說明可以參考嗎
at 2021-08-25 03:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7358750e54039f27324b4ad15d2b5e398c84db3/2021-08-25_11-23-40-IR56B_-_Google_Chrome.png
at 2021-08-25 03:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d2db5e8f3ccaeac61613e480bdb7dae9dfa7f288/2021-08-25_11-22-23-薪酬_及_支出_-_Google_Chrome.png
at 2021-08-25 03:28, Support Team said: 該員工相關的科目在所選年度要有數才顯示
at 2021-08-25 03:29, Tommy. said: 我再試一下, 感謝您

2021-08-25-Chat transcript on coweasy.com started on Wednesda-0524.json

at 2021-08-25 03:39, V1629862682762925 said: 想問2用戶可用初創雲嗎?
at 2021-08-25 03:39, Support Team said: 可以
at 2021-08-25 03:39, V1629862682762925 said: 都可以用電話做?
at 2021-08-25 03:40, V1629862682762925 said: 無一年收費?
at 2021-08-25 03:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/262d52d6af42cc9111666fa566df99af02a27683/2021-08-25_11-40-44-Dashboard_-_Google_Chrome.png
at 2021-08-25 03:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d14c407dd21f34543a21d64732576610a8ce0354/2021-08-25_11-40-59-訂購_-_Google_Chrome.png
at 2021-08-25 03:42, Support Team said: 電話可用browser使用，也可使用手機app，但app功能較網頁少
at 2021-08-25 03:42, V1629862682762925 said: 係味到時報稅可以照俾呢堆資料稅局?
at 2021-08-25 03:43, Support Team said: 報稅一定要會計師樓做核數
at 2021-08-25 03:44, Support Team said: 核數需要到的報表在財務報表都可以查看匯出
at 2021-08-25 03:44, V1629862682762925 said: 咁我可以將呢度既資料照俾會計師樓就可以?
at 2021-08-25 03:45, Support Team said: 數據沒有入漏入錯一般都沒有問題
at 2021-08-25 03:46, V1629862682762925 said: 咁如果要報稅係味要用小企雲?
at 2021-08-25 03:46, Support Team said: CowEasy 提供 3款 雲端模式:【初創雲】主要提供非會計人士入數使用，由銀行月結單自動產生財務報表【小企雲】擁有【初創雲】所有功能外，也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄 等等【企業雲】擁有【初創雲】+【小企雲】所有功能外，也提供庫存管理、零售模組、和項目分析功能 等等
at 2021-08-25 03:46, Support Team said: 小企雲：擁有【初創雲】所有功能外，也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄 等等
at 2021-08-25 03:49, V1629862682762925 said: 咁應該試用邊個好D
at 2021-08-25 03:49, Support Team said: 初創雲，只有會計功能
at 2021-08-25 03:50, Support Team said: 小企雲，會計+出單
at 2021-08-25 03:50, V1629862682762925 said: 日後要用黎報稅用邊個會好D?
at 2021-08-25 03:50, Support Team said: 企業雲，會計+出單，+庫存，外幣
at 2021-08-25 03:50, Support Team said: 都可以的
at 2021-08-25 03:51, V1629862682762925 said: 工程公司呢?
at 2021-08-25 03:52, Support Team said: 都可以的
at 2021-08-25 03:52, Support Team said: 其實是看你要什麼功能
at 2021-08-25 03:52, Support Team said: 只要做數，初創雲就足夠
at 2021-08-25 03:52, V1629862682762925 said: 主要用黎報稅
at 2021-08-25 03:53, V1629862682762925 said: 都有D出單記錄、支出要入既
at 2021-08-25 03:54, V1629862682762925 said: 都會出Invoice、同埋會俾D雜費既
at 2021-08-25 03:55, Support Team said: 如要用來出單就要小企雲
at 2021-08-25 03:56, Support Team said: 如需要用到庫存外幣，就要企業雲
at 2021-08-25 03:57, V1629862682762925 said: 如果我而家試用係味註冊咗就可以係電腦同電話用?
at 2021-08-25 03:57, Support Team said: 是的

2021-08-26-Chat transcript on coweasy.com started on Thursday-0529.json

at 2021-08-26 08:48, Sammy. said: When we make sales invoices and sell stock, how should we do? When we add Stock item , its unit price is referred to selling price or purchase price? And after save, why the sales income amount disappear? If we save, then will sales invoice automatically linked to stock decrease?
at 2021-08-26 08:50, Sammy. said: About sales, COGS, and stock
at 2021-08-26 08:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f67d27e2e07856f2776a60576750bf762e3c509b/image.png
at 2021-08-26 08:52, Support Team said: Wholesale Price: sellingPurchase Price: purchase
at 2021-08-26 08:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c5f45b6b0967487965bf96ebaf1c61934325bd78/2021-08-26_16-54-08-Invoice_(Customers)_-_Google_Chrome.png
at 2021-08-26 08:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6736fd99e160eb23f2a9e56affccd7be89c081d7/2021-08-26_16-54-27-PL_-_Google_Chrome.png
at 2021-08-26 08:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ea6a0653a1fd5b649bc969af97a82484e6d8e6f/image.png
at 2021-08-26 08:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/813ff878dee96708bbc365dc5de812ff8abb4819/image.png
at 2021-08-26 08:56, Sammy. said: So UP is selling price, we need to add purchase price in stock record first?
at 2021-08-26 08:57, Support Team said: 可以登記採購價銷售價, 庫存不登記單價也可以, 但每次入單要輸入單價
at 2021-08-26 08:57, Support Team said: 發票入銷售價
at 2021-08-26 08:57, Support Team said: 採購單入採購價
at 2021-08-26 08:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a09072eb4343df83c20ab1b96c100a1767503a72/image.png
at 2021-08-26 08:59, Support Team said: 關於COGS, 每月月尾或每年年結要做stock posting
at 2021-08-26 08:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/56cb2c87ea2dc40481dc334716b036ce838335cf/2021-08-26_16-58-31-PL_-_Google_Chrome.png
at 2021-08-26 08:59, Support Team said: 做stock posting 之前的P&L
at 2021-08-26 09:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d91d77c17fd4976a8cce81ac4ab5aa6dcd4f05c4/image.png
at 2021-08-26 09:00, Support Team said: stock posting 之後的
at 2021-08-26 09:00, Sammy. said: So we can't match each sale invoices with COGS?
at 2021-08-26 09:00, Support Team said: COGS = 期初 + 期間採購 - 期末
at 2021-08-26 09:03, Sammy. said: Where is stock posting button
at 2021-08-26 09:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c5e4cd7ff56252ef80928b7f330f1494bb5ac00c/圖片.png
at 2021-08-26 09:04, Support Team said: 可參考Q&A
at 2021-08-26 09:04, Sammy. said: How to click to do stock posting each month?
at 2021-08-26 09:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fe8b05c94ec6107c0869a50e08c3a679e9a19585/2021-08-26_17-05-10-Stock_Posting_(BS_-_PL)_-_Google_Chrome.png
at 2021-08-26 09:06, Support Team said: 如系統計算和實際計算的不同，可直接在會計輸入debit credit入

2021-08-27-Chat transcript on hk1.coweasy.com started on Frid-0531.json

at 2021-08-27 04:54, Miss Tung. said: 好似貨款、停車場費、租金個D我係味入支出?
at 2021-08-27 04:56, Support Team said: 是的
at 2021-08-27 04:56, Miss Tung. said: 薪酬及支出個度入就OK?
at 2021-08-27 04:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/67e61396993b0677743762f9563968d7cc765533/image.png
at 2021-08-27 04:57, Support Team said: accrual 入這2個
at 2021-08-27 04:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/035819f7ba865c5150808effdca73d9e62806f56/image.png
at 2021-08-27 04:57, Support Team said: cash 入這個
at 2021-08-27 04:58, Miss Tung. said: 用支票支付既
at 2021-08-27 04:58, Miss Tung. said: 人工都係入第一格?
at 2021-08-27 04:59, Support Team said: 是的
at 2021-08-27 05:00, Miss Tung. said: 用支票俾錢都係第二格?
at 2021-08-27 05:01, Support Team said: 不需要accrual 都可在即時支出入
at 2021-08-27 05:02, Miss Tung. said: accrual既意思:係固定每個月都要俾既野?
at 2021-08-27 05:04, Miss Tung. said: 例如:人工、停車場月租費、租金
at 2021-08-27 05:05, Support Team said: Accrual basis 是指會計入賬不以現金收付作為會計確認的標準
at 2021-08-27 05:06, Support Team said: 一般的情況是, 薪金月尾book數, 下月月頭才付

2021-08-27-Chat transcript on hk1.coweasy.com started on Frid-0532.json

at 2021-08-27 07:21, Ms Chan. said: how to pay in credit card ?
at 2021-08-27 07:22, Support Team said: PayPal 可直接用信用卡付款
at 2021-08-27 07:22, Ms Chan. said: no paypal account
at 2021-08-27 07:22, Ms Chan. said: can do it ?
at 2021-08-27 07:23, Support Team said: 不需要登入 PayPal
at 2021-08-27 07:23, Ms Chan. said: ok, i try it again
at 2021-08-27 07:25, Ms Chan. said: no ra
at 2021-08-27 07:25, Ms Chan. said: still go to paypal
at 2021-08-27 07:25, Ms Chan. said: login to paypal
at 2021-08-27 07:25, Ms Chan. said: how to pay it by credit card ?
at 2021-08-27 07:26, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/612890d68ba81c9addf53efd/v/b65bafaa564d50bf8d9b0c4c41b2e9c5fd32b4cf/image.png
at 2021-08-27 07:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/50e205cf59b40dad38c2b4ed4eb5d18fb9373aac/image.png
at 2021-08-27 07:27, Support Team said: Pay by Debit or Credit Card
at 2021-08-27 07:28, Support Team said: checkout as guest
at 2021-08-27 07:33, Ms Chan. said: Paid already

2021-08-30-Chat transcript on hk1.coweasy.com started on Mond-0537.json

at 2021-08-30 07:56, BONNY WONG. said: CowEasy input single entry or must double entry?
at 2021-08-30 07:58, BONNY WONG. said: I want to import excel to CowEasy
at 2021-08-30 08:06, Support Team said: 會計人員輸入 的匯入?
at 2021-08-30 08:06, BONNY WONG. said: yes
at 2021-08-30 08:06, BONNY WONG. said: excel, only one column amount (金额）
at 2021-08-30 08:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0750a37fc48a7ed7415ab031386c84ffcb247614/image.png
at 2021-08-30 08:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ccea64576e9a6bfe20620b5cf3338f64e5154e59/image.png
at 2021-08-30 08:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d9fa49448300cdb9b742f9248b4a712cba83f56/image.png
at 2021-08-30 08:10, BONNY WONG. said: download excel only amount without dr or cr
at 2021-08-30 08:10, Support Team said: 正數 dr, 負數 cr
at 2021-08-30 08:10, BONNY WONG. said: ok clear
at 2021-08-30 08:11, BONNY WONG. said: so coweasy is input double entry not single entry
at 2021-08-30 08:11, BONNY WONG. said: right?
at 2021-08-30 08:11, Support Team said: 是的
at 2021-08-30 08:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/da8a786986307486d0c4bb5e48ec2f5169be1878/image.png
at 2021-08-30 08:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/97668002b1e16f963af85284cf341e949119eef6/image.png
at 2021-08-30 08:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/25f5966fe100cadd26eb482fe82ff9fcc673628c/image.png
at 2021-08-30 08:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64fbd78b5c4c9bb7bc352de0f316a4a1c79f62d2/image.png
at 2021-08-30 08:12, BONNY WONG. said: Thank you !!
at 2021-08-30 08:13, Support Team said: 這個輸入用戶只入一邊的腳, 另一邊系統會自動輸入
at 2021-08-30 08:14, BONNY WONG. said: 是否有俩种输入法
at 2021-08-30 08:14, BONNY WONG. said: 明白了！
at 2021-08-30 08:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/02395b76f46bd5752db29523c2accea5aff6d9ba/image.png
at 2021-08-30 08:15, Support Team said: 這幾個界面一樣, 都是只入一邊腳
at 2021-08-30 08:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/129aac150c225b7454a52b74e9c38f649008c9b5/image.png
at 2021-08-30 08:16, Support Team said: 這個跟傳票dr cr輸入, 而且要平
at 2021-08-30 08:20, BONNY WONG. said: Thanks！

2021-08-31-Chat transcript on hk1.coweasy.com started on Tues-0538.json

at 2021-08-31 06:50, BONNY WONG. said: 你好， 我用EXCEL 导入 。。。 请问VOUCHER 号是否自己编第一行第一个就可以或每一行都要自己编号？
at 2021-08-31 06:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/306dd572e065c0f8b963d2b6d05cb67d8f11969c/圖片.png
at 2021-08-31 06:52, Support Team said: 這幾個可以不入，系統自動出編號
at 2021-08-31 06:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dcf136edf926fd57de4206bc43d6fd3a314ddea6/圖片.png
at 2021-08-31 06:53, Support Team said: 這個要入，相同編號的要平

2021-09-03-Chat transcript on coweasy.com started on Friday, -0539.json

at 2021-09-03 09:28, V1630595727582185 said: 想問我想做番20/21年度的數落去有冇問題
at 2021-09-03 09:29, Support Team said: 如已核數，可以帶數落初始餘額，不需要入所有紀錄
at 2021-09-03 09:30, Support Team said: 如需要，舊數也可以選以前日期來輸入
at 2021-09-03 09:30, V1630595727582185 said: 月費意思係 唔會理我入咩年度嘅數？
at 2021-09-03 09:31, Support Team said: 系統本身不會限制輸入單據的日期
at 2021-09-03 09:31, V1630595727582185 said: 可以任改voucher 內容？
at 2021-09-03 09:32, Support Team said: 日期，科目，金額這些都可以改
at 2021-09-03 09:32, V1630595727582185 said: 最平嘅版本 可否直接列印傳票
at 2021-09-03 09:32, Support Team said: 可以的
at 2021-09-03 09:33, V1630595727582185 said: 好的 如果我想使用 直接網上使用便可？
at 2021-09-03 09:33, Support Team said: 是的
at 2021-09-03 09:33, Support Team said: 可註冊免費試用30天
at 2021-09-03 09:33, V1630595727582185 said: :thumbsup_tone1:好 謝謝你

2021-09-06-Chat transcript on coweasy.com started on Monday, -0543.json

at 2021-09-06 02:06, Edward Chan. said: 你好，能否找回8月24日，供应商资源管理的记录
at 2021-09-06 02:14, Support Team said: 我們不能存取用戶的資料
at 2021-09-06 02:21, Edward Chan. said: 我这边新增了新的供应商编号，然后编号重复了，覆盖了以前已编的号码，对应的期初余额也变了，这样怎么处理
at 2021-09-06 02:22, Support Team said: 只可再新增一次之前的
at 2021-09-06 02:26, Edward Chan. said: 之前的编码有初始余额，现在被覆盖之后初始余额表里的名称也变了
at 2021-09-06 02:33, Support Team said: 舊的再覆蓋新的，新的再入新的編號
at 2021-09-06 02:34, Edward Chan. said: 已导入了多笔采购单，是不是要先删除
at 2021-09-06 02:35, Support Team said: 是舊的供應商還是新的
at 2021-09-06 02:35, Edward Chan. said: 新的
at 2021-09-06 02:35, Support Team said: 所有單都是新的？
at 2021-09-06 02:36, Edward Chan. said: 是的
at 2021-09-06 02:37, Support Team said: 要逐個改新的編號，再匯入舊的

2021-09-06-Chat transcript on coweasy.com started on Monday, -0544.json

at 2021-09-06 03:51, Ms Chan. said: I am using function Immediate payment function, after I input a payment and click save, all the information remains, do i need to close it and open another payment window?
at 2021-09-06 03:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/96bc9af4635d17956b93f214f2cb660196d151bd/image.png
at 2021-09-06 03:55, Ms Chan. said: If I do not input the payment in sequence of date, is it possible for the system automatically sort the payment voucher by date,
at 2021-09-06 03:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0eee3339c0fb2e0450eddcb8b3164de74ea7d669/image.png
at 2021-09-06 04:23, Ms Chan. said: is there way to review the input day and time of the payment?
at 2021-09-06 04:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/615c5c3c05c12f86a5b87ba30382103a992ca884/2021-09-06_12-24-27-紀錄_即時支出_-_Google_Chrome.png
at 2021-09-06 04:37, Ms Chan. said: what about the creation date and time of staff/supplier?
at 2021-09-06 04:38, Support Team said: 這類資料沒有Log
at 2021-09-06 04:41, Ms Chan. said: if the Company inter bank transfer like saving to current account, which function shall i use>?
at 2021-09-06 04:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e22d8e19a96fb1f09599e9d54783bef71ae8500a/2021-09-06_12-42-06-(主頁)_會計_-_Google_Chrome.png
at 2021-09-06 04:44, Ms Chan. said: 銀行月結單 / 現金 - what is the different using this function and immediate payment function?
at 2021-09-06 04:45, Support Team said: 都一樣的，都會出到傳票/財務報表

2021-09-06-Chat transcript on hk1.coweasy.com started on Mond-0547.json

at 2021-09-06 07:53, V1627298619829816 said: Could you arrange a demonstration for us please?
at 2021-09-06 07:53, V1627298619829816 said: We would like to see if it fits our business
at 2021-09-06 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a625b96dea3cd4bc2c87dc8f074c0c6ea608ac7b/2021-09-06_13-18-53-CowEasy_-_Google_Chrome.png
at 2021-09-06 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1319c3a2cb314aff281a3ef882c8e89788759f0b/2021-09-06_13-19-20-CowEasy_-_Google_Chrome.png
at 2021-09-06 07:54, Support Team said: 註冊可免費試用30天
at 2021-09-06 07:54, Support Team said: 試用時也可預約一次遠程示範
at 2021-09-06 08:00, V1627298619829816 said: Will have a look

2021-09-08-Chat transcript on hk1.coweasy.com started on Wedn-0551.json

at 2021-09-08 03:08, denise@rbphc.com. said: 請問匯入的資料可修改或刪除嗎?
at 2021-09-08 03:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0b627a0cf0d2be80797234758905399e824313ef/-27-29-(主頁)_銷售_-LIST.png
at 2021-09-08 03:10, Support Team said: 所有輸入，都可以在主頁右側報表/紀錄欄對應的紀錄查找，在紀錄可查看/修改/刪除
at 2021-09-08 03:18, denise@rbphc.com. said: Thank you.

2021-09-10-Chat transcript on coweasy.com started on Friday, -0556.json

at 2021-09-10 09:48, Joe. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/613b29f28ba81c9adde07c06/v/c9a9297894d3e35b964c9d7281ba7977fb7de481/image.png
at 2021-09-10 09:49, Joe. said: 利润表的百分比为什么会这样子呢
at 2021-09-10 09:49, Joe. said: 不是以100%为单位吗
at 2021-09-10 09:52, Support Team said: 應該是以銷售為100%，顯示成本/支出對銷售的比重
at 2021-09-10 09:57, Joe. said: 好

2021-09-10-Chat transcript on hk1.coweasy.com started on Frid-0555.json

at 2021-09-10 02:59, denise@rbphc.com. said: 想問庫存Excel表貨幣想入歐元要打EUR?還是EURO
at 2021-09-10 03:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c248959062655ee6e501abfebfb4ea0121ad9289/2021-09-10_10-59-55-Dashboard_-_Google_Chrome.png
at 2021-09-10 03:01, Support Team said: 先設置貨幣
at 2021-09-10 03:02, Support Team said: 一般貨幣編號都會用3個位，用戶也可按需要設置
at 2021-09-10 03:06, denise@rbphc.com. said: 因全部資料都要用歐元，可設置為本幣?
at 2021-09-10 03:07, Support Team said: 直接將本幣改做EUR
at 2021-09-10 03:08, denise@rbphc.com. said: 如何將本幣改做EUR呢?
at 2021-09-10 03:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9fbe03f0a7582b5f705dde9eab628c431316e3db/2021-09-10_11-09-08-貨幣_-_Google_Chrome.png
at 2021-09-10 03:09, Support Team said: 直接改
at 2021-09-10 03:25, denise@rbphc.com. said: 想問庫存如果想全部刪除，有快捷鍵嗎?
at 2021-09-10 03:28, Support Team said: 要用戶確認，需要逐個刪除

2021-09-13-Chat transcript on hk1.coweasy.com started on Mond-0557.json

at 2021-09-13 02:06, denise@rbphc.com. said: 想問庫存excel模板的批發 優惠計畫要如何填上優惠名稱及折扣金額才會detect到?
at 2021-09-13 02:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e48c4e00dce4b5db15207a189c50703d127a45f/image.png
at 2021-09-13 02:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aa0d8b623804b1ab2ac8b36650d57fb7dee74248/2021-09-13_10-09-00-優惠計畫_-_Google_Chrome.png
at 2021-09-13 02:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ec375dc31d19c3b4652b68eb3ff57bbf28f549c/image.png
at 2021-09-13 02:10, Support Team said: 需要先輸入不同優惠
at 2021-09-13 02:10, Support Team said: excel匯入輸入名稱

2021-09-13-Chat transcript on hk1.coweasy.com started on Mond-0558.json

at 2021-09-13 08:05, Ms Chan. said: how to edit custom Invoice eg. logo
at 2021-09-13 08:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7fef63915d68cd54b33c3ae26b65c5634e984fa/請參考常問問題.png
at 2021-09-13 08:06, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-09-13 08:09, Ms Chan. said: 公司LOGO怎樣做?
at 2021-09-13 08:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/66b5e5e86bd5ad1cb12e38a5af5ef0500b7a1f82/45_37-公司設定.png
at 2021-09-13 08:10, Support Team said: 在公司資料上傳
at 2021-09-13 08:23, Ms Chan. said: 在預覽見到有公司LOGO
at 2021-09-13 08:24, Ms Chan. said: 見不到公司LOGO
at 2021-09-13 08:26, Support Team said: 公司資料上傳後，重新再開一次自訂表單
at 2021-09-13 08:32, Ms Chan. said: 都系見不到啊
at 2021-09-13 08:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef089c4ea9603a1e3f125843b45b5315e40bee97/2021-09-13_16-37-17.png
at 2021-09-13 08:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/91ac6f623b39f3ff13f2415599669471572aa8dd/2021-09-13_16-38-15-自訂發票_-_Google_Chrome.png
at 2021-09-13 08:38, Support Team said: 列印和修改都截圖看看

2021-09-13-Chat transcript on hk1.coweasy.com started on Mond-0559.json

at 2021-09-13 09:39, Ms Chan. said: 請問EDIT INVOICE 怎樣可以加中英對照字眼?
at 2021-09-13 09:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f6dd62d5f3797eeaf779be3474aa653951babca3/2021-09-13_17-41-31-發票_-_Google_Chrome.png
at 2021-09-13 09:42, Support Team said: 修改 expression
at 2021-09-13 09:42, Support Team said: 直接輸入文字，不要用 {}

2021-09-14-Chat transcript on coweasy.com started on Tuesday,-0560.json

at 2021-09-14 03:07, Anthony. said: 表格修改服務 (報價單、發票、送貨單、收據格式 ?
at 2021-09-14 03:07, Anthony. said: where can I find this?
at 2021-09-14 03:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d012f8a7bd6c7b27656875538fd38ab631554e91/請參考常問問題.png
at 2021-09-14 03:11, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-09-14 03:11, Support Team said: 用戶可自行修改，請參考常問問題
at 2021-09-14 03:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5e4c77069475bd42a5715314f6e4b68bdce5873/-48-04-主頁.png
at 2021-09-14 03:13, Support Team said: 也可付費我們幫你修改

2021-09-14-Chat transcript on coweasy.com started on Tuesday,-0564.json

at 2021-09-14 09:44, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61406ec98ba81c9add25ba48/v/1f3792a2db55e833183ad773a93ad5cd3af09b09/1631612629(1).png
at 2021-09-14 09:44, iris wang. said: 有什麼區別？
at 2021-09-14 09:44, iris wang. said: 之前的明細賬好似無兩個選擇
at 2021-09-14 09:44, Support Team said: 摘要沒有顯示單據紀錄
at 2021-09-14 09:44, Support Team said: 之前的是明細那個
at 2021-09-14 09:45, iris wang. said: 摘要是什麼情況下用？
at 2021-09-14 09:46, Support Team said: 只查看結餘
at 2021-09-14 09:50, iris wang. said: 關於利潤表打印的，什麼時候可以去cow easy的抬頭？
at 2021-09-14 09:52, Support Team said: 這點我們再向同事反映

2021-09-14-Chat transcript on hk1.coweasy.com started on Tues-0561.json

at 2021-09-14 03:12, Miss Lin. said: 你好, 請問是否更改1個發票格式, 其它都可以不用更改? 如報價單, 送貨單
at 2021-09-14 03:12, Support Team said: 請在其他單據的紀錄頁面進入，和發票一樣

2021-09-14-Chat transcript on hk1.coweasy.com started on Tues-0562.json

at 2021-09-14 09:01, Ms Chan. said: 按完SAVE 變這樣, 另外入左一次沒有記錄
at 2021-09-14 09:01, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61405a138ba81c9add46b077/v/22a80fe6348852efc4d7199df85c6b8d5ea88e04/image.png
at 2021-09-14 09:02, Support Team said: 要選庫存
at 2021-09-14 09:03, Ms Chan. said: ALREADY SELECT STOCK LIST
at 2021-09-14 09:08, Ms Chan. said: 是否因為揀選51118採購-往來帳?
at 2021-09-14 09:09, Ms Chan. said: 是否因為揀選51112採購-往來帳?
at 2021-09-14 09:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0198e409b62dbb3df9df15e847110a4c136dfdc6/2021-09-14_17-10-15-採購單（收貨）_-_Google_Chrome.png
at 2021-09-14 09:11, Support Team said: 是怎樣操作的，正常選了庫存輸入了到下一行是這樣的
at 2021-09-14 09:11, Support Team said: 應該和科目沒有關係
at 2021-09-14 09:13, Ms Chan. said: 我也是這樣操作的, 為什麼會出現問題?
at 2021-09-14 09:28, Support Team said: 儲存之前是這樣？
at 2021-09-14 09:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/55c5e74f6552d32cb6a3a6eb5bf3ae5b1adff0bb/圖片.png

2021-09-14-Chat transcript on hk1.coweasy.com started on Tues-0565.json

at 2021-09-14 09:55, Ms Chan. said: 為什麼入完採購單記錄不全?
at 2021-09-14 09:55, Ms Chan. said: 是否系統有問題
at 2021-09-14 09:58, Support Team said: 請問是怎樣輸入？
at 2021-09-14 09:59, Ms Chan. said: 全部入完save無曬野只剩一項
at 2021-09-14 10:00, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/614070648ba81c9add4ba5d3/v/ddd47c6796edfade98489721d5e8f068641f3cb9/image.png
at 2021-09-14 10:03, Support Team said: 這張沒有儲存到
at 2021-09-14 10:03, Support Team said: 提示什麼
at 2021-09-14 10:03, Ms Chan. said: SAVE 變成這樣
at 2021-09-14 10:04, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/614070648ba81c9add4ba5d3/v/5d02ef4475321f96284b2a692c47a5ae27cea8f9/image.png
at 2021-09-14 10:04, Support Team said: 要選庫存
at 2021-09-14 10:04, Ms Chan. said: 已存了
at 2021-09-14 10:05, Support Team said: 要選 庫存
at 2021-09-14 10:05, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/614070648ba81c9add4ba5d3/v/40a941ba1e5d33a2afcdaba1afb5a301f7e81755/image.png
at 2021-09-14 10:05, Support Team said: 有選庫存的是 第3 4 行
at 2021-09-14 10:05, Support Team said: 其他的沒有選

2021-09-14-Chat transcript on hk1.coweasy.com started on Tues-0566.json

at 2021-09-14 08:49, BONNY WONG. said: 请教，EXEL 汇入FILE， 日期出问题
at 2021-09-14 08:50, BONNY WONG. said: 请问日期用那个FORMAT
at 2021-09-14 08:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cd710b3f009268758c61fd97196fac8d8e3f83b3/2021-09-14_16-51-21-VoucherIO_V5_(28).xls_-_LibreOffice_Calc.png
at 2021-09-14 08:52, Support Team said: 中間沒有-：yyyMMdd 年年年年月月日日
at 2021-09-14 08:53, BONNY WONG. said: 第 5 行日期不正確!資料有誤，請檢查!
at 2021-09-14 08:55, BONNY WONG. said: PLS
at 2021-09-14 08:55, BONNY WONG. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61405d108ba81c9add89983b/v/4a5f6d1f4f8a0f7eb61c2b0c4c61e380305dccca/VoucherIO_V5_SAMPLE.xls
at 2021-09-14 08:55, BONNY WONG. said: Pls help !
at 2021-09-14 09:03, BONNY WONG. said: 知道吗？
at 2021-09-14 09:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1d18b69c2bb20b4eb3e79f2a86e99c0122a2c1e5/2021-09-14_17-19-03-VoucherIO_V5_SAMPLE.xlsx_-_Google_Sheets_-_Google_.png
at 2021-09-14 09:20, Support Team said: 這裡暫時要將日期直接當文字輸入，這樣匯入沒有問題
at 2021-09-14 09:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f1daa50b49da4feb7c2f61f2ad6f885e3111043c/2021-09-14_17-20-26-VoucherIO_V5_SAMPLE.xlsx_-_Google_Sheets_-_Google_.png
at 2021-09-14 09:21, Support Team said: 輸入日期，將格式設為yyyyMMdd發現有問題，已轉交同事處理
at 2021-09-14 09:22, BONNY WONG. said: 明白， 我再试！
at 2021-09-14 09:25, BONNY WONG. said: 我没有输傳票編號
at 2021-09-14 09:25, BONNY WONG. said: 是不是导入自动生成
at 2021-09-14 09:25, Support Team said: 這裡要入傳票編號
at 2021-09-14 09:26, BONNY WONG. said: 他是用JV 导入？
at 2021-09-14 09:26, Support Team said: 會計輸入匯入要入傳票編號
at 2021-09-14 09:27, Support Team said: 月結單輸入匯入可以不入，會逐行自動產生
at 2021-09-14 09:28, Support Team said: 會計輸入因為要借貸平衡，需要用戶入編號
at 2021-09-14 09:28, BONNY WONG. said: 月结单可以不用DR/CR
at 2021-09-14 09:29, BONNY WONG. said: SINGLE ENTRY, RIGHT
at 2021-09-14 09:29, Support Team said: 月結單會自動產生另一隻腳
at 2021-09-14 09:29, Support Team said: 輸入時是single，系統會自動變成double
at 2021-09-14 09:30, BONNY WONG. said: 另一隻腳往哪里走？
at 2021-09-14 09:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/07bcf02e8196987c9730f8ea6831127b98eb111a/2021-09-14_17-31-25-銀行月結單輸入_-_Google_Chrome.png
at 2021-09-14 09:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6639a821974bc751ada665fdb0265058e5f2b4ac/2021-09-14_17-32-04-BankIO_V5_(30).xls_-_Google_Sheets_-_Google_Chrome.png
at 2021-09-14 09:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/722e4b781529eff0fdbf48b032c95e01aa657e02/2021-09-14_17-32-47-銀行月結單輸入_-_Google_Chrome.png
at 2021-09-14 09:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f992b8c40def4b378fd0eaaf3998eb343974db1f/2021-09-14_17-33-02-銀行月結單傳票_-_Google_Chrome.png
at 2021-09-14 09:37, BONNY WONG. said: 修改了日期后，出现
at 2021-09-14 09:37, BONNY WONG. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61405d108ba81c9add89983b/v/3d4793c651dfce9bac3f49aa7984536e131f9f09/image.png
at 2021-09-14 09:37, BONNY WONG. said: 为何会出现这个?
at 2021-09-14 09:37, Support Team said: 是剛才的excel？
at 2021-09-14 09:37, BONNY WONG. said: 是
at 2021-09-14 09:38, Support Team said: 銀行月結單輸入 和 會計輸入 的模板不同
at 2021-09-14 09:38, BONNY WONG. said: 哦
at 2021-09-14 09:45, BONNY WONG. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61405d108ba81c9add89983b/v/351edce2967b69248b96144ad89c92105b0e7a54/image.png
at 2021-09-14 09:46, Support Team said: 第二行也有一個日期
at 2021-09-14 09:47, BONNY WONG. said: 我是不是要再导入？只要一个有问题就不成功， 对吗？
at 2021-09-14 09:47, Support Team said: 是的
at 2021-09-14 09:47, Support Team said: 匯入到的會顯示 成功匯入

2021-09-15-Chat transcript on hk1.coweasy.com started on Wedn-0567.json

at 2021-09-15 09:49, Ms Chan. said: why I cannot change the chart of account
at 2021-09-15 09:49, Ms Chan. said: to add account receivable
at 2021-09-15 09:49, Support Team said: AR 只有 1個
at 2021-09-15 09:50, Support Team said: 在發票收款選客戶，系統會自動分客戶計AR
at 2021-09-15 09:51, Support Team said: 如用戶需多個AR，科目性質可以選 current assets
at 2021-09-15 09:51, Ms Chan. said: I want to add account receivable for account number 15112
at 2021-09-15 09:51, Support Team said: 但銷售模組之後使用預設AR
at 2021-09-15 09:51, Ms Chan. said: and other receivable 15113
at 2021-09-15 09:51, Support Team said: 科目性質可以選 current assets
at 2021-09-15 09:52, Ms Chan. said: so what is the account receivable number in Coweasy ?
at 2021-09-15 09:52, Ms Chan. said: so I can add the account number for 15112 - account receibable
at 2021-09-15 09:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/951a70ae4819e69429cd261adb212e76a2d6d7be/image.png
at 2021-09-15 09:53, Ms Chan. said: and 15113 to be other receivable ?
at 2021-09-15 09:53, Ms Chan. said: correct ?
at 2021-09-15 09:53, Support Team said: 系統只有 1個AR, 不可以新增\
at 2021-09-15 09:54, Support Team said: 只可更改預設AR的編號
at 2021-09-15 09:54, Ms Chan. said: account payable ?
at 2021-09-15 09:54, Ms Chan. said: account number is ?
at 2021-09-15 09:54, Support Team said: 新增其他AR科目性質要選要current assets
at 2021-09-15 09:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9a1c679c724ec7b7102b0865ede80d1bdb4f5f1e/image.png
at 2021-09-15 09:56, Ms Chan. said: 所以我不用加了, 對嗎?
at 2021-09-15 09:57, Ms Chan. said: 因為已經有account receivable and account payable 了
at 2021-09-15 09:59, Support Team said: 是的

2021-09-16-Chat transcript on hk1.coweasy.com started on Thur-0568.json

at 2021-09-16 07:11, Ms Chan. said: 你好, 請問入咗採購訂單後是否需要匯入系統才能見到有存貨呢?
at 2021-09-16 07:14, Support Team said: 採購訂單只用於出訂單訂貨
at 2021-09-16 07:14, Support Team said: 採購單才會入庫存
at 2021-09-16 07:16, Ms Chan. said: 能否將採購訂單搬到採購單?
at 2021-09-16 07:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/80b29ec4f05d42dff99bec32f8e84f90ead863e4/image.png
at 2021-09-16 07:17, Support Team said: 訂單轉至採購

2021-09-17-Chat transcript on hk1.coweasy.com started on Frid-0571.json

at 2021-09-17 08:42, BONNY WONG. said: 你好，请问在输入VOUCHER ， 是否可以多加一个COLUMN?
at 2021-09-17 08:42, Support Team said: 系統輸入的欄位不能修改，其他資料可在備註/說明輸入
at 2021-09-17 08:43, Support Team said: 如用戶一定加欄位，我們可轉交給同事報價修改

2021-09-17-Chat transcript on hk1.coweasy.com started on Frid-0572.json

at 2021-09-17 05:28, denise@rbphc.com. said: 採購報表可依客戶嗎?
at 2021-09-17 05:31, Support Team said: 主要是按供應商的
at 2021-09-17 07:35, denise@rbphc.com. said: 報表中的銷售依庫存，庫存不能只選擇某幾個嗎? 因為系統顯示由....至....
at 2021-09-17 07:36, Support Team said: 暫時只有由-至這種選法
at 2021-09-17 07:44, denise@rbphc.com. said: 加入銷售發票後如何選取未付款? 因月結單顥示已付，應付為0
at 2021-09-17 07:46, denise@rbphc.com. said: 不好意思，看錯了~
at 2021-09-17 07:46, denise@rbphc.com. said: 沒有問題，謝謝

2021-09-17-Chat transcript on hk1.coweasy.com started on Frid-0573.json

at 2021-09-17 06:44, Ms Chan. said: 你好!請問收款有沒有分期收款?
at 2021-09-17 07:05, Support Team said: 收到入收款金額
at 2021-09-17 07:05, Support Team said: 手動*
at 2021-09-17 07:06, Ms Chan. said: 怎樣手動做?
at 2021-09-17 07:06, Support Team said: 實收幾多入幾多
at 2021-09-17 07:07, Ms Chan. said: 謝
at 2021-09-17 08:24, Ms Chan. said: 你好!請問見到存貨同實在貨品不一致, 購貨入對及出貨亦對, 到底那裡出錯?
at 2021-09-17 08:27, Support Team said: 初始對不對？
at 2021-09-17 08:29, Ms Chan. said: 對的
at 2021-09-17 08:30, Support Team said: 看看流量報表和實際比較有什麼不同

2021-09-17-Chat transcript on hk1.coweasy.com started on Frid-0574.json

at 2021-09-17 09:41, Grayson . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61445bcd8ba81c9adddeecb3/v/c78729a39526bab5fb891eb825ce5232e2385a25/image.png
at 2021-09-17 09:41, Grayson . said: 每次新增都要揀一次?
at 2021-09-17 09:42, Grayson . said: 有冇得自動幫我揀埋
at 2021-09-17 09:42, Support Team said: 需要用戶選擇
at 2021-09-17 09:48, Grayson . said: 剛剛儲存左張報價單
at 2021-09-17 09:48, Grayson . said: 我關閉左 要係邊度搵番出來
at 2021-09-17 09:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b9a7582ba6eda05144b13c955faf490318ee5ba7/-27-29-(主頁)_銷售_-LIST.png
at 2021-09-17 09:50, Grayson . said: 咁我匯張報價單出來應該揀?
at 2021-09-17 09:50, Grayson . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61445bcd8ba81c9adddeecb3/v/782aa37554b38f33b290fe3a12710288a8ead1a0/image.png
at 2021-09-17 09:51, Support Team said: 匯出？
at 2021-09-17 09:54, Grayson . said: 匯出係EXCEL唛
at 2021-09-17 09:55, Grayson . said: 我想係可以印出嚟俾人簽名個隻
at 2021-09-17 09:55, Grayson . said: PDF個隻
at 2021-09-17 09:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/049ff51a7212c09d1eb973765404ce365c14b054/2021-09-17_17-55-54-報價單_-_Google_Chrome.png

2021-09-20-Chat transcript on coweasy.com started on Monday, -0576.json

at 2021-09-20 02:33, Co Sec 2. said: 請問我想系統自動gen invoice number,但用返我地自己格式可以嗎?
at 2021-09-20 02:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b909a95eccf7f2140be46c6ac9beef78ce034d2/image.png
at 2021-09-20 02:34, Support Team said: 不tick

2021-09-20-Chat transcript on coweasy.com started on Monday, -0577.json

at 2021-09-20 02:42, Elvan. said: 請問如果想賣那件貨品係貨存係0, 這樣情況可否開發票
at 2021-09-20 02:42, Support Team said: 可以
at 2021-09-20 02:43, Elvan. said: 沒有存貨都可出貨,那可什樣control?
at 2021-09-20 02:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de7193ff2b6cc3b008c2f07e6ca17f64326807ad/image.png
at 2021-09-20 02:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5067bb5cbc6bc36d563993000388ed31e40e4fbc/image.png

2021-09-20-Chat transcript on coweasy.com started on Monday, -0579.json

at 2021-09-20 06:44, Kwong Kin. said: 請問在那裡更改發票自動編號功能?
at 2021-09-20 06:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e1ee689e680ec3c035c13a831da682b9af26005/2021-09-20_10-34-16-銷售（出貨）_-_Google_Chrome.png
at 2021-09-20 06:45, Kwong Kin. said: 如何一次設定就以後都不用再更改?
at 2021-09-20 06:46, Support Team said: 改一次就可以
at 2021-09-20 06:47, Kwong Kin. said: OK, 我再試試
at 2021-09-20 06:57, Kwong Kin. said: 我們試過, 如果現有編號是202109045-KK, 下一個就不會自動加一
at 2021-09-20 06:59, Support Team said: 下張會自動出045
at 2021-09-20 06:59, Support Team said: 046

2021-09-20-Chat transcript on hk1.coweasy.com started on Mond-0578.json

at 2021-09-20 04:03, BONNY WONG. said: 你好， 每月完成后？ 如何CLOSE ?
at 2021-09-20 04:04, BONNY WONG. said: CLOSE PERIOD
at 2021-09-20 04:04, Support Team said: CowEasy 不需要做 Posting
at 2021-09-20 04:05, Support Team said: 入了數就可以出到report
at 2021-09-20 04:06, BONNY WONG. said: 上月的数据不可以上锁？
at 2021-09-20 04:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d60a452856c30dae1af2623a9f77e5640863bb0/-49-01-主頁.png
at 2021-09-20 04:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8768e7e77cf9026727bf181c48ba78e2c2ff2ebc/-43-59-公司設定.png
at 2021-09-20 04:08, BONNY WONG. said: 只要日期错， 就会影响所有

2021-09-20-Chat transcript on hk1.coweasy.com started on Mond-0581.json

at 2021-09-20 08:15, Miss Lin. said: hk
at 2021-09-20 08:16, Miss Lin. said: 請問這個BS
at 2021-09-20 08:16, Miss Lin. said: CA - CUR
at 2021-09-20 08:17, Miss Lin. said: 顯示profit 是負數
at 2021-09-20 08:18, Support Team said: 請截圖
at 2021-09-20 08:18, Miss Lin. said: 負數是profit 嗎?
at 2021-09-20 08:18, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/614842e88ba81c9addf487d3/v/b928bc3b585f6b6c63ed73564e06fd7f3d499d2c/image.png
at 2021-09-20 08:19, Miss Lin. said: Profit and loss , profit 是負數正確 ??
at 2021-09-20 08:22, Support Team said: 這個版本 Net Assets 和 Shareholder 一樣就是正確
at 2021-09-20 08:22, Support Team said: 這個報表*
at 2021-09-20 08:25, Miss Lin. said: 但是看損益表, 如果是Profit 是會顯示負數, 對嗎?
at 2021-09-20 08:27, Support Team said: Profit 顯示正數
at 2021-09-20 08:29, Support Team said: Ledger 收入是Credit 會顯示負數但balance sheet/ P&L報表都會顯示正數
at 2021-09-20 08:29, Miss Lin. said: 那麼這個 BS
at 2021-09-20 08:30, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/614842e88ba81c9addf487d3/v/32d48214ed3ca6554a83fd2bb888eebcc369b774/image.png
at 2021-09-20 08:31, Miss Lin. said: 有current liability 是正數所以,
at 2021-09-20 08:33, Miss Lin. said: 請問這樣子正確嗎?
at 2021-09-20 08:34, Miss Lin. said: 看數字怪怪的
at 2021-09-20 08:36, Miss Lin. said: 我雖然沒有入retained earning
at 2021-09-20 08:38, Support Team said: Net Assets 和 Shareholder 一樣就正確
at 2021-09-20 08:38, Support Team said: 用戶需自行檢查科目有沒有入錯DR/CR
at 2021-09-20 08:38, Miss Lin. said: 那麼我入Current Liabilites opening 要入負數嗎
at 2021-09-20 08:38, Support Team said: 是的
at 2021-09-20 08:38, Miss Lin. said: -200000
at 2021-09-20 08:38, Support Team said: CR入負數
at 2021-09-20 08:39, Miss Lin. said: opening current liabilities 要入 -200000
at 2021-09-20 08:41, Miss Lin. said: 如果current liabilities 是Debit 在 opening 要入正數, 對嗎? 例如 : 10000
at 2021-09-20 08:41, Support Team said: 是的
at 2021-09-20 08:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f96eecf4d2870634c7dad78f82f2a44bf75b3c11/2021-09-20_16-42-42-Opening_Balances_-_Google_Chrome.png
at 2021-09-20 08:43, Support Team said: 入opening可檢查retained對不對
at 2021-09-20 08:45, Miss Lin. said: retained earning 在 opening 會顯示 負數 ?
at 2021-09-20 08:45, Miss Lin. said: 這個表示profit ?
at 2021-09-20 08:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de7cfd2551d8e963f4b41d99994ec9aec66c5054/2021-09-20_16-46-23-Opening_Balances_-_Google_Chrome.png
at 2021-09-20 08:47, Support Team said: retained 和 其他輸入的科目是平衡的
at 2021-09-20 08:48, Support Team said: DR正數，CR負數，和ledger一樣
at 2021-09-20 08:50, Miss Lin. said: account payable
at 2021-09-20 08:53, Miss Lin. said: 我在opening 入supplier 發票入了正數
at 2021-09-20 08:54, Miss Lin. said: 請問是否要打負數?
at 2021-09-20 08:55, Support Team said: 你欠供應商是CR/負數供應商欠你是DR/正數
at 2021-09-20 08:55, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/614842e88ba81c9addf487d3/v/9da867480c1a31fdecc3f804a4dac9d22ac30205/image.png
at 2021-09-20 09:00, Miss Lin. said: 我欠供應商, 應付未付, 所以是否要打 負數 ? e.g. -14000
at 2021-09-20 09:00, Support Team said: 是的
at 2021-09-20 09:02, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/614842e88ba81c9addf487d3/v/fdafc7caf02669da5d5ba78b56c1389290f59b2e/image.png
at 2021-09-20 09:03, Miss Lin. said: opening 我打了正數
at 2021-09-20 09:04, Miss Lin. said: 但是出面顯示是負數
at 2021-09-20 09:04, Miss Lin. said: Account Payable -1,384,394.08
at 2021-09-20 09:05, Support Team said: total幾多？
at 2021-09-20 09:05, Support Team said: ledger顯示幾多？
at 2021-09-20 09:07, Miss Lin. said: total 是 欠供應商 1384394.08
at 2021-09-20 09:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0b791860f1100cc94593f25dec8d8a1d374022e/2021-09-20_17-08-45-初始餘額_-_Google_Chrome.png
at 2021-09-20 09:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d9cf647848b774ecf1c93007900b677110713447/2021-09-20_17-09-17-總分類賬_-_摘要_-_Google_Chrome.png
at 2021-09-20 09:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/94e6695f347ca78bcc50c975ce0b4de05287c464/2021-09-20_17-08-54-Dashboard_-_Google_Chrome.png
at 2021-09-20 09:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6800a94d249c4a7efde830175f05e0bf5edea875/2021-09-20_17-09-29-資產負債表_-_Google_Chrome.png
at 2021-09-20 09:45, Miss Lin. said: about the after audit adjustment
at 2021-09-20 09:45, Miss Lin. said: if after year ended , my year ended at at 31 Dec 2020 ,
at 2021-09-20 09:46, Miss Lin. said: after audited. Can I input the audit adjustment on 30 Dec 2020 ?
at 2021-09-20 09:48, Miss Lin. said: if after year ended , the year ended at at 31 Dec 2020 ,
at 2021-09-20 09:48, Miss Lin. said: after audited. Can I input the audit adjustments on 30 Dec 2020 ?

2021-09-21-Chat transcript on coweasy.com started on Tuesday,-0582.json

at 2021-09-21 02:45, Co Sec 2. said: 你好,請問尋日果個問題改到嗎?
at 2021-09-21 02:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b736adbc0de496da28c8e5fca67f72b17bc429b/圖片.png
at 2021-09-21 02:53, Co Sec 2. said: OK了,謝謝
at 2021-09-21 02:54, Co Sec 2. said: 麻煩改埋EVER HONOUR&EVER HONOUR CPA
at 2021-09-21 03:00, Co Sec 2. said: 改埋世紀,謝謝
at 2021-09-21 03:00, Co Sec 2. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6149472b8ba81c9add5d8a8d/v/56b89063ac3663fdd9b7d200b6c04e618cda70c8/image.png
at 2021-09-21 03:00, Co Sec 2. said: 呢三間都改埋
at 2021-09-21 03:00, Co Sec 2. said: 改完麻煩通知聲,謝謝
at 2021-09-21 03:45, Co Sec 2. said: HI請問改左未?
at 2021-09-21 04:01, Co Sec 2. said: 今日可以改好吧?
at 2021-09-21 04:03, Support Team said: 應該可以的
at 2021-09-21 04:15, Co Sec 2. said: :kissing_heart:
at 2021-09-21 04:35, Support Team said: 其他3公司已上傳，可以試試

2021-09-21-Chat transcript on hk1.coweasy.com started on Tues-0583.json

at 2021-09-21 03:19, Ms Chan. said: our year end is on 30 Sept
at 2021-09-21 03:20, Ms Chan. said: after year ended such as in Nov 2021.
at 2021-09-21 03:21, Ms Chan. said: after audit we have some audit adjustments to do in Sept 2021. so after year ended. Can I input the accounting entries in Sept for audit adjustments ?
at 2021-09-21 03:24, Ms Chan. said: 過了year ended , 我還可以去番9 月份之前入 audit adjustments 嗎?
at 2021-09-21 03:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c87c7feaba2eedc5355ef185df40f0b278f09f2/-43-59-公司設定.png
at 2021-09-21 03:26, Support Team said: 凍結日期及之前的會鎖定
at 2021-09-21 03:26, Support Team said: 可將凍結日期改前
at 2021-09-21 03:27, Ms Chan. said: 另外 retained earning 是否不可以在opeaning 修改呢?? 如果要改 retained earning, 請問可以怎樣改 ??
at 2021-09-21 03:28, Support Team said: opening balance 的 retained earnings 不可以改, retained 是有所有其他科目計算出來的
at 2021-09-21 03:29, Support Team said: retained = -1 * 其他科目總和
at 2021-09-21 03:30, Support Team said: 其他科目輸入正確的話, retained 就不會有問題
at 2021-09-21 03:33, Ms Chan. said: 如果要改retained earning, 靖問可以怎樣改 ? 要增加一個會計科目嗎??
at 2021-09-21 03:34, Support Team said: opening 不需要入 retained
at 2021-09-21 03:34, Ms Chan. said: 然後在 General ledger 入番 entry ??
at 2021-09-21 03:34, Support Team said: 其他科目正確輸入， retained就不會有問題
at 2021-09-21 03:35, Support Team said: opening 如 retained 有問題，就是其他科目輸入有錯
at 2021-09-21 03:35, Support Team said: opening 不需要入 retained
at 2021-09-21 03:38, Support Team said: 另外，如果是將會在2021-09-30入初始餘額，2021-10-01開始輸入紀錄，這種情況，根據audit report輸入就可以，audit report已包含adjustment，不需要再入多次adjustment
at 2021-09-21 03:44, Ms Chan. said: 因為Coweasy 的retainied earning 在 opening 不能修改又不可以打入數字. 這樣我只想問下如果要改retained earning, 是否要開一個會計科目去修改, 入番 General entry 就可以了?
at 2021-09-21 03:45, Support Team said: 你想怎改retained？另一隻腳選什麼？
at 2021-09-21 03:47, Support Team said: opening 和 所有輸入都要借貸平衡，不會只修改/輸入一個科目的金額
at 2021-09-21 03:53, Ms Chan. said: 例如: Debit AR , Credit retained earning.
at 2021-09-21 03:54, Support Team said: 是AR不對？可以直接在Opening 改 AR
at 2021-09-21 03:54, Ms Chan. said: 可以在 General ledger 入嗎?
at 2021-09-21 03:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75be906d83dbc56dd301f171d82415d670b6deee/2021-09-21_11-54-38-(主頁)_會計_-_Google_Chrome.png
at 2021-09-21 04:25, Ms Chan. said: 所以使用 35110 retained earning 入就可以了對嗎?
at 2021-09-21 04:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6a295b3c6f3fa8ecc3a8bb63ce31abc4818e2f6e/2021-09-21_12-26-42-會計人員輸入_-_Google_Chrome.png

2021-09-24-Chat transcript on hk1.coweasy.com started on Frid-0585.json

at 2021-09-24 07:51, Sharon Au. said: 你好 請問銀行入數可以匯入excel 然後幫我們排好資料嗎？
at 2021-09-24 07:53, Sharon Au. said: 無法上載大型excel 現在要手動入數，有另一個方法入數會方便點嗎？
at 2021-09-24 07:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c9187821dda3b4b70123faf96331d21fec96192/image.png
at 2021-09-24 07:58, Support Team said: 用戶需整理excel上傳才可匯入系統只可匯入空白模板一樣的格式，不會匯入任意的excel
at 2021-09-24 07:59, Sharon Au. said: 而且剛才手動輸入的資料 為什麼按完儲存後會全部清空？
at 2021-09-24 08:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/926dc866b70535f4bcd456d9067b5419e0ad7888/image.png
at 2021-09-24 08:02, Support Team said: 儲存新增會跳去新畫面輸入下一張單儲存會留在原畫面可繼續輸入
at 2021-09-24 08:03, Support Team said: 可在紀錄看看有沒有儲存到
at 2021-09-24 08:04, Sharon Au. said: 只有excel匯入的記錄，沒有手動記錄
at 2021-09-24 08:05, Sharon Au. said: 沒有手動匯入的記錄
at 2021-09-24 08:09, Sharon Au. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/614d725a8ba81c9add35056e/v/e6a4c44c1b262581b4dbf487195f5e4859a3b1aa/image.png
at 2021-09-24 08:09, Sharon Au. said: 入好資料 但不能匯入
at 2021-09-24 08:09, Sharon Au. said: 已用了你們網站提供的exceptl
at 2021-09-24 08:09, Sharon Au. said: excel
at 2021-09-24 08:14, Sharon Au. said: 另外想問 匯入excel後 系統會將資料排好再匯出嗎？
at 2021-09-24 08:16, Support Team said: excel只可入Value，不可以link去其他excel
at 2021-09-24 08:16, Sharon Au. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/614d725a8ba81c9add35056e/v/b9a804d45fb4b2c8a769c1523beac6875af96d51/image.png
at 2021-09-24 08:16, Sharon Au. said: 請問這行應填寫什麼？
at 2021-09-24 08:16, Sharon Au. said: 科目那行
at 2021-09-24 08:17, Support Team said: 要在dropdown選擇
at 2021-09-24 08:17, Support Team said: 如沒有要在科目表新增，再匯出空白模板
at 2021-09-24 08:25, Sharon Au. said: 系統說第6行日期不正確 和BN000003資料有誤 改了很多次 想請問錯什麼？
at 2021-09-24 08:25, Sharon Au. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/614d725a8ba81c9add35056e/v/c7da9fc9fc3a1523e3b96a6f90c7345fc8295fe1/image.png
at 2021-09-24 08:26, Sharon Au. said: 另外想知道如何刪除匯入記錄？
at 2021-09-24 08:27, Support Team said: 試試直接入 20210901，而不是入 2021-09-01，再set儲存格格式
at 2021-09-24 08:28, Support Team said: 在紀錄可查看/刪除單據
at 2021-09-24 08:29, Sharon Au. said: 好的 因為記錄的版面是這樣 沒有刪除鍵
at 2021-09-24 08:29, Sharon Au. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/614d725a8ba81c9add35056e/v/59faa767337ac738977cd898d85381e939cbcca8/image.png
at 2021-09-24 08:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de57fd254c699282f3bcc07192e9a8b70d656626/2021-09-24_16-30-23-(主頁)_會計_-_Google_Chrome.png
at 2021-09-24 08:42, Sharon Au. said: 如直接入 20210901，會變成#######，無法更改
at 2021-09-24 08:43, Support Team said: 欄位拉闊d
at 2021-09-24 08:43, Sharon Au. said: 試過了
at 2021-09-24 08:43, Support Team said: 或者set做文字
at 2021-09-24 09:00, Sharon Au. said: 也想請問如何刪除匯入的excel？在月結單輸入記錄中只有手動匯入的記錄 找不到已匯入的excel記錄
at 2021-09-24 09:01, Support Team said: 不論手動輸入還是匯入，都會在單據紀錄
at 2021-09-24 09:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f30d79edb70d667f4ac69cfdb57bee2576db4d58/圖片.png
at 2021-09-24 09:02, Support Team said: 這樣看看匯入結果，是否成功匯入
at 2021-09-24 09:21, Sharon Au. said: 因為匯入太多 想刪除excel 但找不到在哪裡刪除
at 2021-09-24 09:21, Support Team said: 不論手動輸入還是匯入，都會在單據紀錄
at 2021-09-24 09:21, Support Team said: 這樣看看匯入結果，是否成功匯入
at 2021-09-24 09:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a2b6a93eadaef4cfd6e0fd40bd538a75b36b82ee/圖片.png
at 2021-09-24 09:21, Sharon Au. said: 這個又是什麼問題？
at 2021-09-24 09:21, Sharon Au. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/614d725a8ba81c9add35056e/v/fca43bb7fa2cf3154303bb4f597dd1a269db2550/image.png
at 2021-09-24 09:22, Support Team said: 沒有 26112科目
at 2021-09-24 09:23, Sharon Au. said: 是指本身賬戶沒有輸入還是？
at 2021-09-24 09:23, Support Team said: 科目表

2021-09-27-Chat transcript on coweasy.com started on Monday, -0586.json

at 2021-09-27 05:29, Tim Lo. said: why i can't edit the date?
at 2021-09-27 05:29, Tim Lo. said: i m doing the accouting input, but I found difficulty in input the date
at 2021-09-27 05:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3e48a4db6b1204a6112941ca98213371dd43f86a/image.png
at 2021-09-27 05:30, Support Team said: 可以直接選日期
at 2021-09-27 05:30, Tim Lo. said: yes, but when i wanna change it, it change all of them
at 2021-09-27 05:31, Tim Lo. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6151391b8ba81c9add7c3400/v/25b3f321f653f127e9be6f805bb694d4b9e186ae/image.png
at 2021-09-27 05:31, Support Team said: 同一張傳票不會有不同日期
at 2021-09-27 05:31, Tim Lo. said: so i need to change the voucher no
at 2021-09-27 05:31, Support Team said: 不同日期的要分開不同傳票編號
at 2021-09-27 05:32, Tim Lo. said: but the vocher no is created automically ?
at 2021-09-27 05:33, Tim Lo. said: does the voucher no created by me or the computer?
at 2021-09-27 05:34, Support Team said: 入完一張可儲存新增下一張再繼續輸入
at 2021-09-27 05:34, Support Team said: 可以直接改編號
at 2021-09-27 05:35, Support Team said: 編號系統會自動產生，用戶也可以直接改

2021-09-28-Chat transcript on coweasy.com started on Tuesday,-0589.json

at 2021-09-28 08:08, Alex wong. said: 銷售依庫存 （加權平均）I cant see the cost on this table.
at 2021-09-28 08:10, Support Team said: 看看庫存流量報表也沒有存量，銷售時沒有存量不計算成本另外，當天輸入的單據，第二天才會更新成本

2021-09-28-Chat transcript on hk1.coweasy.com started on Tues-0587.json

at 2021-09-28 03:24, Miss Lin. said: 那裡可以看出貨及收貨明細??
at 2021-09-28 03:25, Support Team said: 庫存流量報表
at 2021-09-28 03:25, Miss Lin. said: 銷售出貨, 採購收貨明細??
at 2021-09-28 03:25, Miss Lin. said: 怎樣看??
at 2021-09-28 03:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c86fea9eaa6d6bb685f244d0bcd3111bf9acb6f8/2021-09-28_11-26-13-(主頁)_銷售_(批發)_-_Google_Chrome.png

2021-09-28-Chat transcript on hk1.coweasy.com started on Tues-0588.json

at 2021-09-28 04:40, Ms Chan. said: How to change login password ?
at 2021-09-28 04:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e0e0250c644f35af6d0255177592232be38ead3a/49_07-Main.png
at 2021-09-28 04:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d15c62a5ab9070ca704fdb6e02f3773ffa0fa949/-44-43-用戶管理.png

2021-09-28-Chat transcript on hk1.coweasy.com started on Tues-0590.json

at 2021-09-28 09:07, Sharon Au. said: 你好 請問匯入了發票資料 如何匯出發票？想要完整一張的發票版面
at 2021-09-28 09:07, Support Team said: 匯出還是列印？
at 2021-09-28 09:07, Sharon Au. said: 想看一整張已匯入的發票的樣子
at 2021-09-28 09:08, Sharon Au. said: 因為已經匯入了excel
at 2021-09-28 09:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee224f669f917a593d5a154643e0de1c2a4e1544/2021-09-28_17-08-53-銷售（出貨）_-_Google_Chrome.png
at 2021-09-28 09:47, Sharon Au. said: 好的謝謝
at 2021-09-28 09:47, Sharon Au. said: 那請問送貨單在哪裡輸入？
at 2021-09-28 09:48, Support Team said: 發票
at 2021-09-28 09:48, Support Team said: 送貨單是發票列印的其中一張，入了發票就可以列印送貨單
at 2021-09-28 09:53, Sharon Au. said: 好的明白 那請問有自定收據的excel
at 2021-09-28 09:53, Sharon Au. said: 嗎？
at 2021-09-28 09:53, Sharon Au. said: 因為還未匯入excel
at 2021-09-28 09:54, Support Team said: 收款可以用excel匯入，但匯入功能沒有自訂的

2021-09-29-Chat transcript on coweasy.com started on Wednesda-0591.json

at 2021-09-29 02:14, Edward Chan. said: 您好，请问我的付款日期比出货日期早要怎么入账
at 2021-09-29 02:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/32f878a12f26cb934232be9486796d157199d658/輸入頁面常問問題.png
at 2021-09-29 02:16, Support Team said: 請參考FAQ客戶按金
at 2021-09-29 02:17, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit

2021-09-29-Chat transcript on coweasy.com started on Wednesda-0592.json

at 2021-09-29 03:25, 133. said: if we cannot figure out the weighted average cost after we input the data, how we can solve it?
at 2021-09-29 03:33, Support Team said: 看看庫存流量報表也沒有存量，銷售時沒有存量不計算成本
at 2021-09-29 03:33, Support Team said: 另外，當天輸入的單據，第二天才會更新成本
at 2021-09-29 04:43, 133. said: 銷售時如何轉出庫存?
at 2021-09-29 04:44, Support Team said: 輸入發票就會扣貨
at 2021-09-29 04:45, 133. said: 但現在系統扣不酊
at 2021-09-29 04:45, 133. said: 到
at 2021-09-29 04:49, Support Team said: 發票頁面 和 庫存流量報表 截圖看看
at 2021-09-29 04:50, 133. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6153dc538ba81c9adddbecaf/v/e764487b08858600e6475be9e97f8ee0b992f857/2021-09-29.png
at 2021-09-29 04:51, 133. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6153dc538ba81c9adddbecaf/v/e28dcb6de421955f57733853109bd36be7c015ac/2021-09-29_(1).png
at 2021-09-29 04:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b33874c3b7d661df9c75825314a4244ee665a204/image.png
at 2021-09-29 04:55, 133. said: 加權平均沒有成本
at 2021-09-29 04:55, Support Team said: 如果是當天輸入的單據，第二天才會更新成本
at 2021-09-29 04:56, 133. said: 但我們是同一時間入數的
at 2021-09-29 04:57, Support Team said: 這張發票是否今天輸入的？
at 2021-09-29 04:57, 133. said: 不，已入了一段時間
at 2021-09-29 04:59, Support Team said: 今天有修改過？明天看看應該會更新成本
at 2021-09-29 05:01, 133. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6153dc538ba81c9adddbecaf/v/cbf80037d13300b7e5ac7d9ac56485e8c83dadf3/2021-09-29_(2).png

2021-09-29-Chat transcript on coweasy.com started on Wednesda-0593.json

at 2021-09-29 05:10, V1632890874530688 said: 係啊TRACY, 想問如果JOIN你們的PLAN, 有否幫手SETUP個ACCOUNTING?
at 2021-09-29 05:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cb550f7ebc744fe670b24dca44c4aac96deec2a3/2021-09-29_13-11-34-訂購_-_Google_Chrome.png
at 2021-09-29 05:12, Support Team said: 有修改單據樣式和導數據服務
at 2021-09-29 05:12, Support Team said: 是有的， 新用戶可參加增值服務協助提供數據搬遷服務，例如：會計科目、表客戶資料、產品資料 等
at 2021-09-29 05:13, V1632890874530688 said: 如果我有COMMISSION, 如同事A,有時計3成, 有時計7成，應該用邊個PLAN?
at 2021-09-29 05:14, V1632890874530688 said: 最基本PLAN可以應付到嗎?
at 2021-09-29 05:14, Support Team said: 應該是需要企業雲模式，然後訂購升級服務 > 佣金計算模組
at 2021-09-29 05:15, Support Team said: 但需要留意，我們是按銷售員的總營業額計算佣金的
at 2021-09-29 05:15, Support Team said: 如同一個銷售員不同時候有不同的佣金計算方式，可以為該銷售員設定兩個銷售員的計算模式也可以
at 2021-09-29 05:17, V1632890874530688 said: 小企雲不支援佣金嗎?
at 2021-09-29 05:17, Support Team said: 不支援的
at 2021-09-29 05:18, V1632890874530688 said: 好，我睇睇
at 2021-09-29 05:18, Support Team said: :ok_hand_tone1: :relaxed:
at 2021-09-29 05:19, Support Team said: 不好意思
at 2021-09-29 05:20, Support Team said: 剛才搞錯了，小企雲是可支援佣金的
at 2021-09-29 05:23, V1632890874530688 said: 是啊，我會用落睇睇，睇過XERO, 都幾複雜
at 2021-09-29 05:24, V1632890874530688 said: 希望COWEASY會容易些
at 2021-09-29 05:24, Support Team said: Yes, CowEasy 是容易些
at 2021-09-29 05:25, Support Team said: 主要提供非會計人士使用

2021-09-30-Chat transcript on coweasy.com started on Thursday-0594.json

at 2021-09-30 04:49, Elvan. said: when i issue invoice , the price is fix per 1 unit ! how can type for this case
at 2021-09-30 04:50, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/615534cb8ba81c9addfea623/v/c9b3aa6dee5d032839307028bce566cfba72ece1/image.png
at 2021-09-30 04:52, Support Team said: 價錢不是斷斤計？

2021-09-30-Chat transcript on coweasy.com started on Thursday-0596.json

at 2021-09-30 06:52, Elvan. said: Weight x unit price = total
at 2021-09-30 06:55, Support Team said: 系統已經是這樣，2.93 * 2500 = 7325 有什麼問題？
at 2021-09-30 06:56, Elvan. said: 我想總額係2500可以什樣做
at 2021-09-30 06:57, Support Team said: 單價 = 2500 / 2.93
at 2021-09-30 07:01, Elvan. said: 因要show 比客人睇unit price 和weight, 可以什樣
at 2021-09-30 07:03, Support Team said: 單價 2500，重 2.93，但總數不是 單價 * 重量 = 7325？
at 2021-09-30 07:03, Elvan. said: yes
at 2021-09-30 07:04, Support Team said: discount 7325 - 2500
at 2021-09-30 07:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c53d593bec47917c4ae28faaa1d3d3cb97f6b3f/-32-13-運費.png
at 2021-09-30 07:04, Support Team said: discount 入 負數扣減
at 2021-09-30 07:05, Elvan. said: 是否只可係discount 做adjust
at 2021-09-30 07:06, Support Team said: 是的

2021-09-30-Chat transcript on hk1.coweasy.com started on Thur-0595.json

at 2021-09-30 04:19, Ms Chan. said: how to print void sales invoice ?
at 2021-09-30 04:19, Ms Chan. said: how to check void sales invoice list ?
at 2021-09-30 04:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b218bb06c0a6be8a3dbfcec18940adff9c6db085/2021-09-30_12-21-11-1_new_message_-_Google_Chrome.png
at 2021-09-30 04:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c67fa014118ea91b4d22e4c3c9f4556ae524040b/2021-09-30_12-21-18-1_new_message_-_Google_Chrome.png
at 2021-09-30 04:22, Support Team said: 廢單只用作查看不可列印

2021-10-04-Chat transcript on coweasy.com started on Monday, -0598.json

at 2021-10-04 03:20, Elvan. said: 請問可否係CRM 設定客人消費滿指定金額會有折扣
at 2021-10-04 03:20, Support Team said: 暫時未有這個功能

2021-10-04-Chat transcript on hk1.coweasy.com started on Mond-0597.json

at 2021-10-04 02:47, Bosco Pang. said: can use to phone
at 2021-10-04 02:49, Support Team said: 手機也可以使用瀏覽器登入
at 2021-10-04 02:50, Support Team said: 但螢幕尺寸可能不方便輸入，用戶使用手機一般是用作查看報表
at 2021-10-04 02:51, Support Team said: 另外也可下載手機應用程式使用
at 2021-10-04 02:52, Support Team said: 手機應用程式版本只有部分功能，網站版本是全功能，可以試試手機應用程式功能是否夠用
at 2021-10-04 02:58, Bosco Pang. said: 如入單可以MA
at 2021-10-04 02:58, Support Team said: 可以
at 2021-10-04 02:59, Bosco Pang. said: use app ?
at 2021-10-04 03:00, Support Team said: 瀏覽器或app

2021-10-05-Chat transcript on hk1.coweasy.com started on Tues-0599.json

at 2021-10-05 03:54, Ms Chan. said: 請問可否出Proforma Invoice?
at 2021-10-05 03:56, Support Team said: 是需要 Quotation + Proforma Invoice + Invoice還是 Proforma Invoice + Invoice？
at 2021-10-05 03:57, Ms Chan. said: 需要Proforma Invoice可以怎麼辦?
at 2021-10-05 03:58, Support Team said: 只需要 Proforma Invoice？
at 2021-10-05 03:59, Support Team said: 系統可出報價單，用戶可修改報價單樣式，將報價單字眼改做 Proforma Invoice
at 2021-10-05 04:55, Ms Chan. said: 但裛面有QUOTATION字眼可以怎樣更改？
at 2021-10-05 04:57, Support Team said: double click直接修改
at 2021-10-05 04:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0154fcd9203afdda8303b6d6e23ceec794e37f7/請參考常問問題.png
at 2021-10-05 04:57, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-10-05 04:58, Support Team said: 修改後儲存自訂樣式請參考常問問題.

2021-10-05-Chat transcript on hk1.coweasy.com started on Tues-0600.json

at 2021-10-05 04:51, Miss Lin. said: purchase - stock in and sales - stock out
at 2021-10-05 04:52, Miss Lin. said: 是否只有在stock flow report 能看見 ?
at 2021-10-05 04:53, Miss Lin. said: 我可以只選擇看 purchase 的stock in 或者 sales 的stock out 嗎??
at 2021-10-05 04:54, Support Team said: 銷售報表或採購報表都可以分別看到
at 2021-10-05 04:55, Miss Lin. said: 在那裡選擇 ?
at 2021-10-05 04:55, Miss Lin. said: 選擇看 purchase 的stock in 或者 sales 的stock out 嗎??
at 2021-10-05 04:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2359e91242613915095626992523d22159f18e1a/2021-10-05_12-56-46-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-10-05 05:02, Miss Lin. said: 那 account receivable ledger 在那裡選擇 看?
at 2021-10-05 05:02, Support Team said: 客戶往來報表

2021-10-05-Chat transcript on hk1.coweasy.com started on Tues-0601.json

at 2021-10-05 07:28, Ms Chan. said: 請問怎樣可以加個簽名字樣
at 2021-10-05 07:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/54224df06a9787486274f9bf60958817c1d5cd2e/-49-01-主頁.png
at 2021-10-05 07:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b2b1b573aff4a608ec3dd092820daf06f6d4069/45_37-公司設定.png
at 2021-10-05 07:30, Support Team said: 公司設定可統一上傳
at 2021-10-05 07:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/851e10c367afd419bc3989904b696dab96a39b55/2021-10-05_15-30-30-發票_-_Google_Chrome.png
at 2021-10-05 07:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75e3f760ebab9d026d93abfebdc8fbe9ac705948/2021-10-05_15-30-44-發票_-_Google_Chrome.png
at 2021-10-05 07:31, Support Team said: 如個別單據不同的也可獨立上傳
at 2021-10-05 07:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bd53bdad29888a20f80306e7bf6f2eebae83c7e9/2021-10-05_15-32-00-發票_-_Google_Chrome.png
at 2021-10-05 07:32, Support Team said: 大圖tick這2個可縮小
at 2021-10-05 07:50, Ms Chan. said: 怎樣做簽名image?
at 2021-10-05 07:55, Support Team said: 用戶可上傳掃描圖像

2021-10-05-Chat transcript on hk1.coweasy.com started on Tues-0602.json

at 2021-10-05 08:28, Miss Lin. said: how to print account receivable ?
at 2021-10-05 08:28, Miss Lin. said: account receivable by customer ?
at 2021-10-05 08:28, Support Team said: 客戶往來報表
at 2021-10-05 08:28, Miss Lin. said: account receivable by all customers ?
at 2021-10-05 08:29, Support Team said: 所有的查看總分類帳
at 2021-10-05 08:29, Support Team said: sub ledger 查看客戶往來報表
at 2021-10-05 08:51, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/615c0c4c72077dd484d6b147/v/f67b76b052e4f399b76af014a273410ba44a2817/image.png
at 2021-10-05 08:52, Miss Lin. said: cannot see by customers
at 2021-10-05 08:52, Support Team said: 這個時間內有沒有數？
at 2021-10-05 08:52, Support Team said: sub ledger 查看客戶往來報表
at 2021-10-05 08:55, Miss Lin. said: cannot by customers
at 2021-10-05 08:55, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/615c0c4c72077dd484d6b147/v/c1165595592690fb314fa27c98b223f34ffbd203/image.png
at 2021-10-05 08:55, Miss Lin. said: how to see account receivable by customers ?
at 2021-10-05 08:55, Support Team said: 客戶往來報表
at 2021-10-05 08:55, Miss Lin. said: English ?
at 2021-10-05 08:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/655fc8ee210f6c561267c4abb50501739a66f304/2021-10-05_16-56-11-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-10-05 08:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7932a52ff7a83204d4419e8c78cd2404ed5fe5b6/2021-10-05_16-56-38-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

2021-10-06-Chat transcript on hk1.coweasy.com started on Wedn-0604.json

at 2021-10-06 03:34, Ms Chan. said: 早晨, 請問如果要出PROFORMA INVOICE但是系統沒有存貨，亦可嗎？因ＰＩ　是在Inv. Create
at 2021-10-06 03:38, Support Team said: 可以
at 2021-10-06 03:47, Ms Chan. said: 謝！是否以存貨First In first Out? 會影響計數？
at 2021-10-06 03:48, Support Team said: 以 weighted average 計算成本
at 2021-10-06 07:34, Ms Chan. said: 我係Invoice出Proforma Invoice之後Save會係貨存‵扣數？這樣貨存就會負數，　對嗎？
at 2021-10-06 07:35, Support Team said: Invoice 就是 Invoice，不是Proforma Invoice
at 2021-10-06 07:35, Support Team said: Invoice 會扣庫存數，如原本沒有數量，儲存後會負數
at 2021-10-06 07:36, Ms Chan. said: 我上次問你們如要出Proforma Invoice 可以怎做，你們說在invoice出
at 2021-10-06 07:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/508df15a23f885f00279fa17c076804c0837ecae/圖片.png
at 2021-10-06 07:39, Ms Chan. said: 是否出完proforma Invice 就不可SAVE?
at 2021-10-06 07:40, Support Team said: 你只需要列印，不要留紀錄？
at 2021-10-06 07:41, Ms Chan. said: 就是需要留紀錄的
at 2021-10-06 07:41, Support Team said: 出報價單
at 2021-10-06 07:41, Ms Chan. said: 可以怎樣解決？
at 2021-10-06 07:41, Support Team said: 自訂報價單樣式
at 2021-10-06 07:42, Support Team said: 將所有報價單的字眼改做 Proforma Invoice
at 2021-10-06 07:42, Ms Chan. said: 因需要收款後送貨的
at 2021-10-06 07:42, Support Team said: 自訂樣式改一次，之後就可以用這張來列印
at 2021-10-06 07:43, Support Team said: 收款送貨時才出發票和收據
at 2021-10-06 07:44, Ms Chan. said: 怎樣係報價單修改字眼，　試過不行
at 2021-10-06 07:46, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-10-06 07:46, Support Team said: 修改/儲存自訂樣式請參考常問問題
at 2021-10-06 07:46, Support Team said: 在designer頁面，double click 就可以修改
at 2021-10-06 07:47, Support Team said: 修改字眼不要有 {}
at 2021-10-06 07:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae811b9bdeb0418df56113e78332d6757b57e53a/image.png
at 2021-10-06 07:49, Support Team said: 或者在properties 改
at 2021-10-06 07:50, Ms Chan. said: 你的意思是在Invoice紀錄做修改嗎？定是在Quotation 紀錄做修改？
at 2021-10-06 07:51, Support Team said: Quotation
at 2021-10-06 07:51, Support Team said: Quotation 改做 Proforma Invoice
at 2021-10-06 07:53, Ms Chan. said: 已試過之後變符號
at 2021-10-06 07:55, Support Team said: 變什麼符號，請截圖
at 2021-10-06 07:56, Ms Chan. said: 裛面也需要修改，不想有Quotation字眼,
at 2021-10-06 08:20, Ms Chan. said: 請問可以怎樣更改裛面字眼？謝
at 2021-10-06 08:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/00caf9cb4f99de08f2d13edb7129767c3c0c43f8/圖片.png
at 2021-10-06 08:21, Support Team said: double click 修改

2021-10-07-Chat transcript on coweasy.com started on Thursday-0605.json

at 2021-10-07 02:45, V1633574653501764 said: 我想利用軟件製造到報價單發票正式收據
at 2021-10-07 02:46, V1633574653501764 said: 另外簡單的支出收入資料
at 2021-10-07 02:46, Support Team said: 小企雲/企業雲可出報價單，發票，收據
at 2021-10-07 02:46, V1633574653501764 said: 你們係香港公司嗎
at 2021-10-07 02:46, Support Team said: 是的
at 2021-10-07 02:46, V1633574653501764 said: 我都係初初做
at 2021-10-07 02:46, V1633574653501764 said: 我無br
at 2021-10-07 02:47, V1633574653501764 said: 可以嗎
at 2021-10-07 02:47, Support Team said: 註冊不需要提供BR 資料
at 2021-10-07 02:47, V1633574653501764 said: 月費$148？
at 2021-10-07 02:49, Support Team said:
https://www.coweasy.com/Cloud/Pricing.aspx
at 2021-10-07 02:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5228b306ce7bec4e54e8d2000ddae5e1062ddd72/圖片.png
at 2021-10-07 02:49, Support Team said: 如不需要庫存管理，小企雲便可以了，大概每月189左右
at 2021-10-07 02:50, Support Team said: 初創雲只有會計功能，不能出報價單，發票，收據等單據
at 2021-10-07 02:51, Support Team said: 只做會計，可以用初創雲需要出單，可以用小企雲或企業雲需要庫存/外幣或更多功能，要用企業雲
at 2021-10-07 02:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/67b6006e8b2d4b429bf41fb16a5c2120dff673d4/trial.png
at 2021-10-07 02:52, Support Team said: 可免費註冊試用30天

2021-10-07-Chat transcript on coweasy.com started on Thursday-0607.json

at 2021-10-07 03:05, V1633574653501764 said: 應該要用中間兩種先有？
at 2021-10-07 03:06, Support Team said: 【初創雲】主要提供非會計人士入數使用，由銀行月結單自動產生財務報表【小企雲】擁有【初創雲】所有功能外，也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄 等等【企業雲】擁有【初創雲】+【小企雲】所有功能外，也提供庫存管理、零售模組、和項目分析功能 等等
at 2021-10-07 03:06, Support Team said: 如需要出單，要用小企雲或企業雲
at 2021-10-07 03:09, V1633574653501764 said: 不過價錢上唔係差好遠
at 2021-10-07 03:10, Support Team said: 是的，其實每個只差幾十元

2021-10-08-Chat transcript on hk1.coweasy.com started on Frid-0609.json

at 2021-10-08 06:52, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/615fe06372077dd4840733e0/v/ced4aaeb7df43aee760b841e2df3ef265366c83d/image.png
at 2021-10-08 06:53, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/615fe06372077dd4840733e0/v/21655eba6d6e24cd414c394d842eebbc32306f73/image.png
at 2021-10-08 06:53, Miss Lin. said: C-ML015-Z-B1-1-KW
at 2021-10-08 06:54, Miss Lin. said: I already inputted this item in purchase , why it was unable to show in purchase report by inventory ??
at 2021-10-08 06:56, Support Team said: 採購單截圖看看
at 2021-10-08 07:03, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/615fe06372077dd4840733e0/v/92dfafa2f6d3a5f65b6629333b857fc0a55b776b/image.png
at 2021-10-08 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9ab9ee310ddde202bff58a6cc6393e2d67cbfa46/2021-10-08_15-05-35-採購單（收貨）_-_Google_Chrome.png
at 2021-10-08 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b444b4e0905929496f405acba0d63a5828aab334/2021-10-08_15-05-44-採購單（收貨）_-_Google_Chrome.png
at 2021-10-08 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ec8029915f14345a786652f6a414fdb97964aa6c/2021-10-08_15-05-14-採購單（收貨）_-_Google_Chrome.png
at 2021-10-08 07:06, Support Team said: 看看入貨日期
at 2021-10-08 07:23, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/615fe06372077dd4840733e0/v/462f5bccfb2bbd501f10372a0c09bd512668ed6f/image.png
at 2021-10-08 07:23, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/615fe06372077dd4840733e0/v/93878db8747c8883c27f781eef1bb9b339eb705f/image.png
at 2021-10-08 07:24, Miss Lin. said: I-Cotton Stick
at 2021-10-08 07:24, Miss Lin. said: stock 負數
at 2021-10-08 07:42, Support Team said: 負數也是看看流量報表，和採購輸入的入貨日期

2021-10-08-Chat transcript on hk1.coweasy.com started on Frid-0612.json

at 2021-10-08 09:16, Miss Lin. said: Purchase report to see stock out ?
at 2021-10-08 09:16, Miss Lin. said: and cost ?
at 2021-10-08 09:16, Miss Lin. said: How to check the cost in purchase ?
at 2021-10-08 09:17, Miss Lin. said: in purchase report ?
at 2021-10-08 09:17, Support Team said: 採購報表不會另外計算成本，都是顯示採購單價
at 2021-10-08 09:18, Support Team said: 銷售報表或流量報表才會有 WA/FIFO 的成本計算
at 2021-10-08 09:18, Miss Lin. said: I want to see the purchase price
at 2021-10-08 09:19, Miss Lin. said: So I can see the purchase price in purchase report ?
at 2021-10-08 09:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a05b1083c1efc6063871f1a855439ae60c234a85/2021-10-08_17-20-31-採購單依庫存_-_Google_Chrome.png
at 2021-10-08 09:22, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61600a0d72077dd48423f563/v/0281b0d401c1d2894217772f2caec61051562f35/image.png
at 2021-10-08 09:22, Miss Lin. said: correct ?
at 2021-10-08 09:23, Support Team said: 採購依客戶/採購依庫存/採購報表 這幾個都會顯示採購單價
at 2021-10-08 09:29, Miss Lin. said: 採購報表 English is purchase report ? or purchase list ?
at 2021-10-08 09:31, Support Team said: 報表是上面部分，下面部分是紀錄
at 2021-10-08 09:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5da98f4ef2d4257d842e89f80eb1eb759e66921/2021-10-08_17-30-36-(Main_Page)_Purchase_-_Google_Chrome.png

2021-10-11-Chat transcript on coweasy.com started on Monday, -0613.json

at 2021-10-11 02:04, V1633684994286787 said: hihi,,,想問下cpa咪可以做多盤賬，年费多少錢？thanks
at 2021-10-11 02:05, Support Team said: 是的
at 2021-10-11 02:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b61144e05bae5749c2ce146da4cf6f150bb4dc36/image.png
at 2021-10-11 02:05, V1633684994286787 said: 月费或年费呢？
at 2021-10-11 02:06, V1633684994286787 said: hkd2800? for 年费嗎
at 2021-10-11 02:07, V1633684994286787 said: 一年比一次錢
at 2021-10-11 02:07, Support Team said: 按月或按年有不同收費
at 2021-10-11 02:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d11a06e82b4c6f026461370223eb2aec1998dd11/image.png
at 2021-10-11 02:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/65c07e4ad19a2907fd3f1d7cec520af94b76636d/image.png
at 2021-10-11 02:08, V1633684994286787 said: 我們應按年
at 2021-10-11 02:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ebec0b47e6ab26518dc1e605b2d4cf415075395d/image.png
at 2021-10-11 02:09, V1633684994286787 said: 買得年期愈長
at 2021-10-11 02:10, V1633684994286787 said: 優惠愈多
at 2021-10-11 02:10, Support Team said: 是的
at 2021-10-11 02:10, V1633684994286787 said: 一般一年hkd2800?
at 2021-10-11 02:10, Support Team said: 是的

2021-10-11-Chat transcript on coweasy.com started on Monday, -0615.json

at 2021-10-11 09:41, V1631635147183506 said: 哪個plan適合工程公司？最多幾多人用？
at 2021-10-11 09:42, Support Team said: 【初創雲】主要提供非會計人士入數使用，由銀行月結單自動產生財務報表【小企雲】擁有【初創雲】所有功能外，也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄 等等【企業雲】擁有【初創雲】+【小企雲】所有功能外，也提供庫存管理、零售模組、和項目分析功能 等等
at 2021-10-11 09:42, Support Team said: 如需要用到庫存外幣就要企業雲
at 2021-10-11 09:44, Support Team said: 按客戶需要，每個額外用戶只需數十元

2021-10-12-Chat transcript on coweasy.com started on Tuesday,-0616.json

at 2021-10-12 02:20, V1633959802412847 said: 請問我司想了解一下這套會計軟件的操作？
at 2021-10-12 02:21, Support Team said: 作為體驗的第一步，你可預約一個時間，讓我們支援專員透過遙距遠程模式，免費提供一個詳細的操作示範給你CowEasy 預約平台：
https://coweasy.com/Cloud/Demo.aspx
at 2021-10-12 02:21, V1633959802412847 said: 是否有一次性的費用？如何使用等？
at 2021-10-12 02:22, V1633959802412847 said: 好的，稍俊再約時間
at 2021-10-12 02:23, Support Team said: 關於價格和相關的服務提供，請參閱下列連結
at 2021-10-12 02:23, Support Team said:
https://www.coweasy.com/Cloud/Pricing.aspx?type=lt
at 2021-10-12 02:24, Support Team said: 是按月費收取的
at 2021-10-12 02:25, Support Team said: CowEasy 提供 3款 雲端模式:【初創雲】主要提供非會計人士入數使用，由銀行月結單自動產生財務報表【小企雲】擁有【初創雲】所有功能外，也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄 等等【企業雲】擁有【初創雲】+【小企雲】所有功能外，也提供庫存管理、零售模組、和項目分析功能 等等

2021-10-12-Chat transcript on coweasy.com started on Tuesday,-0618.json

at 2021-10-12 02:03, iris wang. said: 你好，我把另外一個公司的科目導入錯了，現在覆蓋了我之前正確的科目，要怎麼把今天導入的刪除，恢復之前的科目呢？
at 2021-10-12 02:05, Support Team said: 如有原本科目表的excel再匯入可覆蓋, 否則只可逐個科目修改
at 2021-10-12 02:06, iris wang. said: 沒有辦法恢復買？
at 2021-10-12 02:06, iris wang. said: 嗎
at 2021-10-12 02:06, Support Team said: 沒有
at 2021-10-12 02:13, iris wang. said: 那我導入的記錄可以找回嗎？
at 2021-10-12 02:14, iris wang. said: 比如我導入了2次，我可以找回第一次導入的記錄下載下來買
at 2021-10-12 02:14, iris wang. said: 嗎
at 2021-10-12 02:15, iris wang. said: 導入的時候應該有記錄的
at 2021-10-12 02:15, Support Team said: 系統只有匯入結果，不會保留用戶上傳的excel
at 2021-10-12 02:16, iris wang. said: 你們的雲端應該有數據可以下載下來的
at 2021-10-12 02:16, Support Team said: 匯入後, 系統不會保留用戶上傳的excel
at 2021-10-12 02:36, iris wang. said: 匯入結果的列表哪裡可以查到？
at 2021-10-12 02:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a64ee911bcadfda68b533ed5c27437530b1170af/2021-10-12_10-37-14-Dashboard_-_Google_Chrome.png
at 2021-10-12 02:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a74aa74ca36dccae7fc24525e35550872668edf7/2021-10-12_10-37-39-匯入記錄_-_Google_Chrome.png

2021-10-12-Chat transcript on coweasy.com started on Tuesday,-0619.json

at 2021-10-12 06:54, Joe. said: 请问一下就是我这边每个月我这边的销售成本在系统上需要怎么样去结转
at 2021-10-12 06:55, Joe. said: 因为我这边每个月需要结转出成本出来
at 2021-10-12 06:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee856db23865ecf5fd78c4c305024f2b6e13c76b/Screenshot_20211012-195238_Chrome.jpg
at 2021-10-12 06:56, Joe. said: 比如说我之前读没有把销售成本结转出来，但是这个月结转出来的话，是不是把之前的成本也一起结转了
at 2021-10-12 06:58, Support Team said: 你需要每個月尾、或年尾。在這裏做一次庫存滾存
at 2021-10-12 06:59, Support Team said: 主要是每個月的月頭和月尾，加交回一條期初庫存和期末庫存的金額
at 2021-10-12 06:59, Joe. said: 加交回一條期初庫存和期末庫存的金額？
at 2021-10-12 06:59, Joe. said: 这个不太懂

2021-10-12-Chat transcript on hk1.coweasy.com started on Tues-0620.json

at 2021-10-12 06:49, Ms Chan. said: COGS
at 2021-10-12 06:50, Ms Chan. said: Opening stock + purchase - closing stock = COGS
at 2021-10-12 06:50, Ms Chan. said: how to see the amount ?
at 2021-10-12 06:50, Ms Chan. said: I checked the profit and loss account , I am unable to find the COGS ??
at 2021-10-12 06:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5f7d29b2be3037b1fe72ca2e0b5572c0d3fe4528/Screenshot_20211012-195238_Chrome.jpg
at 2021-10-12 06:53, Support Team said: 你需要每個月尾、或年尾。在這裏做一次庫存滾存
at 2021-10-12 06:57, Ms Chan. said: 這樣就可以在 Profit and loss 見到 COGS ?
at 2021-10-12 06:57, Support Team said: 主要是每個月的月頭和月尾，加交回一條期初庫存和期末庫存的金額

2021-10-15-Chat transcript on coweasy.com started on Friday, -0627.json

at 2021-10-15 08:29, Joe. said: 主要是每個月的月頭和月尾，加交回一條期初庫存和期末庫存的金額
at 2021-10-15 08:29, Joe. said: 前天你回答的这个问题我不太懂
at 2021-10-15 08:30, Joe. said: 具体的操作是？
at 2021-10-15 08:30, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting
at 2021-10-15 08:34, Joe. said: 那我之前结转错的凭证可以删除掉，重新结转吗？
at 2021-10-15 08:35, Support Team said: 可以

2021-10-15-Chat transcript on hk1.coweasy.com started on Frid-0626.json

at 2021-10-15 04:13, Ms Chan. said: COGS Opening stock + purchase - closing stock = COGShow to see the amount ?I checked the profit and loss account , I am unable to find the COGS ??
at 2021-10-15 04:22, Support Team said: Opening = 0
at 2021-10-15 04:22, Support Team said: purchase = 10000 x 3 = 30000
at 2021-10-15 04:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a79d5a456a250c2ab5ca41724dd8ed83f3cae689/2021-10-15_12-18-41-採購單（收貨）_-_Google_Chrome.png
at 2021-10-15 04:22, Support Team said: sales = 600 x 10 = 6000
at 2021-10-15 04:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3617125b840c45c2952b5f5f812fbe2f6e3bc0bf/2021-10-15_12-18-50-銷售（出貨）_-_Google_Chrome.png
at 2021-10-15 04:23, Support Team said: closing = (10000 - 600) x 3 = 28200
at 2021-10-15 04:23, Support Team said: COGS = 0 + 30000 - 28200 = 1800
at 2021-10-15 04:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/968c1a589cb4e81edb8f974c70a8c905877220ff/2021-10-15_12-19-10-會計傳票_(會計人員輸入)_-_Google_Chrome.png
at 2021-10-15 04:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/04049b17148e5ed0cfaf4e484af8d086f1f7a74a/2021-10-15_12-19-40-損益表_-_Google_Chrome.png
at 2021-10-15 04:32, Ms Chan. said: I am sorry, I already input the inventory opening. I am asking for how to see COGS in the profit and loss report ?
at 2021-10-15 04:32, Ms Chan. said: and your colleague told me to do this for every month.
at 2021-10-15 04:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3129189358bff14f72c2d1da83a0d5e9f622a077/圖片.png
at 2021-10-15 04:35, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6168ffbdb6e0f40b16de38d3/v/ebbae6d264e89468a6e790dfd6263632d693b2bd/COGS_in_coweasy.docx
at 2021-10-15 04:35, Ms Chan. said: I asked your colleague in last week
at 2021-10-15 04:36, Ms Chan. said: May I know how to do do it and see the COGS in profit and loss report ?
at 2021-10-15 04:37, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting
at 2021-10-15 04:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/830e9e0c26c73122f9e37e646efb5632fb9fe1b0/圖片.png
at 2021-10-15 04:42, Ms Chan. said: 庫存轉入資產負債表, 或損益表輸入了後可以取消或者修改的嗎 ??
at 2021-10-15 04:49, Ms Chan. said: 這個庫存滚存, 每月做的, 請問庫存轉入資產負債表, 或損益表輸入了後可以取消或者修改的嗎 ??
at 2021-10-15 04:55, Support Team said: 可以
at 2021-10-15 04:55, Support Team said: 在會計輸入紀錄查找/修改/刪除
at 2021-10-15 05:01, Ms Chan. said: my opening balance inputed on 30 Sept 2020.
at 2021-10-15 05:01, Ms Chan. said: I want to adjust the retain earning , so I make an entry on 11 Sept 2020.
at 2021-10-15 05:03, Ms Chan. said: sorry, typing mistake
at 2021-10-15 05:05, Support Team said: 請問是什麼問題？
at 2021-10-15 05:05, Ms Chan. said: I am unable to print screen to you
at 2021-10-15 05:06, Support Team said: 鍵盤按 print screen
at 2021-10-15 05:06, Support Team said: 再在這裡貼上
at 2021-10-15 05:07, Ms Chan. said: It does not work
at 2021-10-15 05:09, Ms Chan. said: Here ... has problem to do it
at 2021-10-15 05:09, Ms Chan. said: why ?
at 2021-10-15 05:10, Support Team said: 試試在小畫家貼上，另存，再send
at 2021-10-15 05:10, Ms Chan. said: it prohibited me to paste it
at 2021-10-15 05:12, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6168ffbdb6e0f40b16de38d3/v/0577e9bf8b3f9a6fda06da989127945ae66c3fd0/未命名_adjustment.jpg
at 2021-10-15 05:13, Ms Chan. said: I want to adjust the retain earning , so I make an entry on 11 Sept 2020.:thumbsdown:sorry, typing mistake:thumbsup:Agent profile image請問是什麼問題？I am unable to print screen to youAgent profile image鍵盤按 print screen再在這裡貼上It does not workHere ... has problem to do itwhy ?Agent profile image試試在小畫家貼上，另存，再sendit prohibited me to paste it未命名 adjustment.jpg193.5KBDownload
at 2021-10-15 05:13, Ms Chan. said: but the retained earning is no changed in profit and loss as at 30 Sept 2020/
at 2021-10-15 05:13, Ms Chan. said: why ???
at 2021-10-15 05:18, Support Team said: 看看general ledger，只看 retained
at 2021-10-15 05:24, Ms Chan. said: 看了沒有改變
at 2021-10-15 05:24, Support Team said: general ledger
at 2021-10-15 05:28, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6168ffbdb6e0f40b16de38d3/v/235cd8cbaabe3fb81c18f2d7514bc124ebeba021/retained_earning_01.jpg
at 2021-10-15 05:28, Support Team said: 2020？
at 2021-10-15 05:28, Ms Chan. said: 沒有改變呀
at 2021-10-15 05:30, Ms Chan. said: 有了
at 2021-10-15 05:30, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6168ffbdb6e0f40b16de38d3/v/c1921bc25e0139048c606971f8af6e7eb9a94c18/未命名_retained_earning_adj_on_11_Sept_2020.jpg
at 2021-10-15 05:31, Ms Chan. said: 但是為什麼在 B/S 沒有 ?? 30 Sept 2020 ??
at 2021-10-15 05:33, Support Team said: balance sheet 是什麼數
at 2021-10-15 06:45, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6168ffbdb6e0f40b16de38d3/v/a0379008881c2b41fea9f0e48bf7c50a33f7358f/未命名_retained_earning_adj_on_11_Sept_2020.jpg
at 2021-10-15 06:45, Ms Chan. said: 現在 BS 見到了
at 2021-10-15 06:48, Ms Chan. said: sorry
at 2021-10-15 06:48, Ms Chan. said: 這個是General ledger -- retained earning
at 2021-10-15 06:49, Ms Chan. said: 可是在 BS 還是沒有呀
at 2021-10-15 06:50, Support Team said: balance sheet 是什麼數
at 2021-10-15 06:53, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6168ffbdb6e0f40b16de38d3/v/f644ea88abe597dfca47bbb85e22871e8d9a856a/未命名_BS_02Oct2020.jpg
at 2021-10-15 06:53, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6168ffbdb6e0f40b16de38d3/v/12d7b8a95be4ca880c58e55fe4619c5761974a81/未命名_BS02102020.jpg
at 2021-10-15 06:54, Ms Chan. said: 沒有見到加上200000 呀 ?
at 2021-10-15 07:01, Ms Chan. said: why the BS on 2 Oct 2020 retained earning not 551903.61 on 30 Sept 2020. I already added 200000 profit on 11 Sept 2020.
at 2021-10-15 07:01, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6168ffbdb6e0f40b16de38d3/v/c50011859f9c3ac4a96d47b523a0e673cc387237/未命名_retained_earning_adj_on_11_Sept_2020.jpg
at 2021-10-15 07:02, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6168ffbdb6e0f40b16de38d3/v/2098ad4a5604b988cec73761b8f1d640d2abd905/未命名_BS02102020.jpg
at 2021-10-15 07:03, Ms Chan. said: on 2 Oct 2020, retained earning was incorrected.
at 2021-10-15 07:25, Ms Chan. said: if the opening inventory already inputed in the inventory 16110 , then I only need to do the closing stock , right ?
at 2021-10-15 07:26, Ms Chan. said: DR closing stock CR inventory
at 2021-10-15 07:26, Ms Chan. said: correct >
at 2021-10-15 07:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dfbd5780e67ee62637056a22a9382314c254ea1c/2021-10-15_15-22-15-Accountant_Input_-_Google_Chrome.png
at 2021-10-15 07:26, Ms Chan. said: correct ?
at 2021-10-15 07:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28558aedc1b9a36cd5f5fa383228c7927a31d898/2021-10-15_15-24-28-BS_-_Google_Chrome.png
at 2021-10-15 07:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/70019615e43405671b8902ba384fe63e0b895f88/2021-10-15_15-24-41-BS_-_Google_Chrome.png
at 2021-10-15 07:27, Ms Chan. said: my year ended is 30 Sept 2020
at 2021-10-15 07:28, Support Team said: 看看2020-09-30 balance sheet，retained 應該是551000，盈餘/虧損是200000
at 2021-10-15 07:29, Ms Chan. said: but on 2 Oct 2020 BS , it was not shown the correct retained earning , why ?
at 2021-10-15 07:30, Support Team said: 之後下年的balance sheet， P&L item reset了，去了retained
at 2021-10-15 07:31, Support Team said: 2020-09-30 ，retained + 盈餘/虧損= 下年的retained
at 2021-10-15 07:32, Ms Chan. said: on BS 30 Sept 2021 retained earning is corrected
at 2021-10-15 07:33, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6168ffbdb6e0f40b16de38d3/v/0989d80065d2efc363ab8bfce1c14fa53d6e067b/未命名BS30Sept2021.jpg
at 2021-10-15 07:33, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6168ffbdb6e0f40b16de38d3/v/3984a7617d9e94a81765eef66434505974d4f6ed/未命名BS30092021.jpg
at 2021-10-15 07:34, Ms Chan. said: if the opening inventory already inputed in the inventory 16110 , then I only need to do the closing stock , right ?
at 2021-10-15 07:35, Ms Chan. said: DR closing stock CR inventory
at 2021-10-15 07:37, Support Team said: 2020-09-30 opening balance？
at 2021-10-15 07:38, Ms Chan. said: yes... I already inputed opening balance of inventories in 16110
at 2021-10-15 07:39, Ms Chan. said: so I only need to do DR closing stock CR inventory
at 2021-10-15 07:40, Support Team said: 2020-09-30 no need closing stock2020-10-01 dr opening stock, cr inventory

2021-10-15-Chat transcript on hk1.coweasy.com started on Frid-0628.json

at 2021-10-15 09:17, Mandy Lo. said: 請問什麼是.mrt 文件
at 2021-10-15 09:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4fa6050e390ae92d040510809511d52ecd6c6823/請參考常問問題.png
at 2021-10-15 09:50, Mandy Lo. said: 我上載的是檔案是要mrt對嗎
at 2021-10-15 09:50, Support Team said: 是的
at 2021-10-15 09:51, Mandy Lo. said: 我invoice用的是word 檔，如何轉為mrt
at 2021-10-15 09:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d7b51ae7f0f5ef53382694256c240a9fbf40833a/圖片.png
at 2021-10-15 09:52, Support Team said: 請參考常問問題

2021-10-18-Chat transcript on coweasy.com started on Monday, -0630.json

at 2021-10-18 07:56, Joe. said: 你好，为什么我9月30日的库存跟10月18日的库存不一样，因为10月份的账我还没有做，即10月份是还没有开发票出去的
at 2021-10-18 07:57, Joe. said: 但我在9月份开发票的时候会跳出提示：就是说我开发票的日期与出货单的日期不一样
at 2021-10-18 07:58, Joe. said: 麻烦解答一下哈
at 2021-10-18 07:59, Support Team said: 9月的發票，出貨日期選什麼時候？
at 2021-10-18 08:00, Support Team said: 庫存數會跟入貨/出貨日期加減，可在庫存流量報表查看
at 2021-10-18 08:00, Joe. said: 庫存流量報表
at 2021-10-18 08:00, Joe. said: 在系统上哪里查看
at 2021-10-18 08:01, Joe. said: 麻烦截图我看看
at 2021-10-18 08:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6d738bdacbe79b93a182c7fe12095794fe3abee/2021-10-18_16-01-26-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-10-18 08:08, Joe. said: 请问我的这个日期可以更改吗
at 2021-10-18 08:08, Joe. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616d2834b6e0f40b16682e68/v/66693db2755382abb393438824e16de800439fb2/图片1.png
at 2021-10-18 08:09, Joe. said: 因为这个是我跨月做账了，但是出货是在9月份的
at 2021-10-18 08:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/154bb345e2d26f207fb9be7cdabb6948769fa9a6/2021-10-18_16-09-06-銷售（出貨）_-_Google_Chrome.png
at 2021-10-18 08:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bea5ee6f22c4c0a5612ba70587f16d22f196d23a/2021-10-18_16-09-19-銷售（出貨）_-_Google_Chrome.png
at 2021-10-18 08:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/984e00e760bf77c84f80248aaedeaee1f8c41d76/2021-10-18_16-09-30-銷售（出貨）_-_Google_Chrome.png
at 2021-10-18 08:10, Support Team said: 輸入收款前可修改發票
at 2021-10-18 08:10, Support Team said: 如已輸入收款，要先刪除收款才可再修改發票

2021-10-18-Chat transcript on coweasy.com started on Monday, -0632.json

at 2021-10-18 08:52, Joe. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616d3589b6e0f40b1687079f/v/afe6a0253ed617f493f71c90ee18142dace9ce1a/图片3.png
at 2021-10-18 08:52, Joe. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616d3589b6e0f40b1687079f/v/320c10ef8163ff1c3ccca714236cbc181c753762/图片2.png
at 2021-10-18 08:52, Joe. said: 你好，我每个月结转的话，我的账目就错了
at 2021-10-18 08:54, Joe. said: 因为我的采购就只采购了一次
at 2021-10-18 08:56, Joe. said: 这是结转后的利润表
at 2021-10-18 08:56, Joe. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616d3589b6e0f40b1687079f/v/210c62211830588407ed9f419e176a2d5ec9e153/图片5.png
at 2021-10-18 09:07, Support Team said: 每月結轉都會帶去closing和下月opening，2個金額都是一樣的，只會影響月尾inventory的數，不會有問題的
at 2021-10-18 09:07, Joe. said: 这个是从销售模块导出的成本
at 2021-10-18 09:07, Joe. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616d3589b6e0f40b1687079f/v/c7feb36b29b142e6b5929c398a88f0a790148817/图片10.png
at 2021-10-18 09:07, Joe. said: 这个成本，对不上我利润表的成本
at 2021-10-18 09:16, Support Team said: 這裡計算和P&L不同，如銷售/採購的單據日期，和出貨/入貨日期是不同月份，這2個報表的數字就可能會不同

2021-10-18-Chat transcript on coweasy.com started on Monday, -0633.json

at 2021-10-18 09:21, Joe. said: 你好，为什么我的这个成本为0
at 2021-10-18 09:21, Joe. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616d3c90b6e0f40b1620db79/v/f738b793e6e03e21153b95748c20b681aeb5e0f3/图片9.jpg
at 2021-10-18 09:22, Joe. said: 我是开发票出去的，但是发票的金额为
at 2021-10-18 09:23, Joe. said: 是什么情况下会出现为0呢
at 2021-10-18 09:23, Support Team said: 這些發票是今天新增/修改的？
at 2021-10-18 09:23, Joe. said: 是的
at 2021-10-18 09:24, Support Team said: 每天輸入的記錄，將在當晚凌晨計算成本價值，下一天便會更新顯示

2021-10-18-Chat transcript on hk1.coweasy.com started on Mond-0629.json

at 2021-10-18 06:36, denise@rbphc.com. said: 關於庫存的excel匯入，請問同一產品若有兩個或以上的採購單價，應如何輸入?
at 2021-10-18 06:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/30962ecbb0f82bb420f6a2c11fbfce46ea9b46b7/2021-10-18_14-40-53-inventory_(88).xlsx_-_Google_Sheets_-_Google_Chrom.png
at 2021-10-18 06:41, Support Team said: 分多行入
at 2021-10-18 06:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d892ed743af38b1eb01d9e346c1ed7efb5edf1e/2021-10-18_14-41-50-Stock_-_Google_Chrome.png
at 2021-10-18 06:42, denise@rbphc.com. said: 產品名字只輸入一行就可以?
at 2021-10-18 06:43, Support Team said: 是的

2021-10-18-Chat transcript on hk1.coweasy.com started on Mond-0631.json

at 2021-10-18 07:15, denise@rbphc.com. said: 庫存應如何刪除?
at 2021-10-18 07:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/af81b9c0cf33abc510774750b2cb97912d8064a7/2021-10-18_15-16-39-Stock_-_Google_Chrome.png
at 2021-10-18 07:17, denise@rbphc.com. said: 了解，感謝
at 2021-10-18 07:22, denise@rbphc.com. said: 可自行調整庫存順序嗎?
at 2021-10-18 07:23, Support Team said: 自可按編號排序
at 2021-10-18 07:37, denise@rbphc.com. said: 採購單價在庫存紀錄只會顯示第一個嗎? (已輸入3個)
at 2021-10-18 07:37, Support Team said: 紀錄只顯示1個
at 2021-10-18 07:38, Support Team said: 其他的要在該庫存資源頁面查看/修改

2021-10-19-Chat transcript on hk1.coweasy.com started on Tues-0635.json

at 2021-10-19 02:56, denise@rbphc.com. said: 想問庫存編號的3CH-10可以調至最後嗎?
at 2021-10-19 02:56, denise@rbphc.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616e3110b6e0f40b1699facb/v/93495119e0e4916f10f35dddf4451e8c2d2e738a/未命名.png
at 2021-10-19 03:01, Support Team said: 相同長度的 001 002 ... 010 這些是可以排序的，但不同長度的1 2 3 ... 10 11未必排到

2021-10-19-Chat transcript on hk1.coweasy.com started on Tues-0636.json

at 2021-10-19 03:11, denise@rbphc.com. said: 想問庫存3CH-10可調至最後嗎?
at 2021-10-19 03:11, denise@rbphc.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616e36e9b6e0f40b16f4b888/v/3073cfc688f45e0b722671d7ecefafee8560b4d1/未命名.png
at 2021-10-19 03:11, Support Team said: 相同長度的 001 002 ... 010 這些是可以排序的，但不同長度的1 2 3 ... 10 11未必排到

2021-10-19-Chat transcript on hk1.coweasy.com started on Tues-0637.json

at 2021-10-19 08:11, denise@rbphc.com. said: 發票格式在哪裡修改?
at 2021-10-19 08:12, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-10-19 08:12, Support Team said: 請參考常問問題

2021-10-19-Chat transcript on hk1.coweasy.com started on Tues-0638.json

at 2021-10-19 08:09, Ms Chan. said: 有關retained earning 的問題, 可以解決到嗎?
at 2021-10-19 08:09, Support Team said: 你是問20210還是2020？
at 2021-10-19 08:09, Ms Chan. said: Sept 2020 c/f to Sept 2021
at 2021-10-19 08:10, Ms Chan. said: so the retained earning must be the same .
at 2021-10-19 08:10, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616e7cdbb6e0f40b16b9e80a/v/ae8734cbeea4f6fcb5376b4af247a7b9996c3b0b/未命名_tb_vs_bs_re.jpg
at 2021-10-19 08:10, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616e7cdbb6e0f40b16b9e80a/v/3a20bc6155cc6cc9a0b7d8a9e9f297939c9c3fb3/未命名BS_re.jpg
at 2021-10-19 08:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/871019b5e20ce019d7a3798b70a8a9bb92948053/image.png
at 2021-10-19 08:10, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616e7cdbb6e0f40b16b9e80a/v/29970f57417960242ee5dab635b7394d1ba0bc2c/未命名bs_re30092021.jpg
at 2021-10-19 08:10, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616e7cdbb6e0f40b16b9e80a/v/aee718aae3503afeb6a9e8119eab873431484061/未命名tb_vs_bs_re_problem_not_match_30092021.jpg
at 2021-10-19 08:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e1bb86548d678fa7d460b8845d34ba1159c3ce82/image.png
at 2021-10-19 08:12, Ms Chan. said: retained earning I ready adjusted in Sept 2020, so carry forward should be 1015621
at 2021-10-19 08:14, Ms Chan. said: retained earning should be carry forward to Sept 2021 BS.
at 2021-10-19 08:14, Ms Chan. said: and Trial Balance should be same as BS Sept 2021
at 2021-10-19 08:18, Ms Chan. said: The year ended is 30 Sept per year. So... do you mean ? if I want to show the retained earning b/f to BS Sept 2021 and TB , then I need to adjust the retained earning in Oct 2021 ?? or Sept 2021 ??
at 2021-10-19 08:18, Support Team said: 你看看2020 TB
at 2021-10-19 08:21, Ms Chan. said: Yes, The TB in Sept 2020 was 1015621 profit... but retained earning was carry forward...
at 2021-10-19 08:21, Support Team said: 截圖看看
at 2021-10-19 08:27, Ms Chan. said: Repeat ...
at 2021-10-19 08:28, Support Team said: 你截圖給我們看看
at 2021-10-19 08:29, Ms Chan. said: I already adjutsed retained earning in Sept 2020... the TB was correct in 30Sept 2020.... But the carry forward figure was incorrect ... retained earning c/f to Oct 2020.. incorrect..
at 2021-10-19 08:29, Support Team said: 你截圖給我們看看
at 2021-10-19 08:29, Support Team said: 2020 TB
at 2021-10-19 08:29, Ms Chan. said: Why ... The retained earning correct was carry forard... .. to next year..
at 2021-10-19 08:30, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616e7cdbb6e0f40b16b9e80a/v/2b8c874591a1e62834628cfef360b7c3312cd13a/未命名_re_tb_r_cor.jpg
at 2021-10-19 08:30, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616e7cdbb6e0f40b16b9e80a/v/c017ee4a563dd4868794cd200797e7d3d4c7c3f9/未命名_re_tb_r.jpg
at 2021-10-19 08:30, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616e7cdbb6e0f40b16b9e80a/v/412c1f7f91758c33b21634c5fc43ff8f3ea11df9/未命名_re_tb_r._3Oct2020_wrong_re_bf.jpg
at 2021-10-19 08:30, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616e7cdbb6e0f40b16b9e80a/v/4f4ebb05803550070a13509c3af2459a4c19cdd0/未命名_re_tb_r._3Oct2020.jpg
at 2021-10-19 08:31, Ms Chan. said: the system was something wrong...
at 2021-10-19 08:31, Support Team said: 2020-09-30
at 2021-10-19 08:32, Support Team said: 09-30 year end？
at 2021-10-19 08:32, Ms Chan. said: retained earning was BS item -- figure should be carrry forward..
at 2021-10-19 08:32, Ms Chan. said: year ended 30 Se[t per year
at 2021-10-19 08:32, Support Team said: 2020-09-30 TB 截圖
at 2021-10-19 08:34, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616e7cdbb6e0f40b16b9e80a/v/e48ef0335d558664b5807e9d4ea6129f4cd27321/未命名_re_tb_r_cor.jpg
at 2021-10-19 08:34, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616e7cdbb6e0f40b16b9e80a/v/2c2c92cd24538730f4ba4ebdf0f1cc270c06c1ea/未命名_re_tb_r.jpg
at 2021-10-19 08:35, Ms Chan. said: 已經截圖很多次了＿
at 2021-10-19 08:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/27b8702aa33bdec9cd0ec0382cb257ba7e21573c/image.png
at 2021-10-19 08:35, Ms Chan. said: 系統有些問題呀
at 2021-10-19 08:35, Support Team said: 2020 year end 的 Retained + P&L = 2021 Retained
at 2021-10-19 08:35, Support Team said: 報表沒有問題
at 2021-10-19 08:37, Ms Chan. said: 在個是3 Oct 2020 TB... retained earning must be brought froward... no change la
at 2021-10-19 08:37, Support Team said: 是有上年 Retained + P&L 帶落來
at 2021-10-19 08:37, Support Team said: 不會只帶 Retained
at 2021-10-19 08:37, Ms Chan. said: BS item carry forward from Sept 2020, 才對呀
at 2021-10-19 08:38, Support Team said: P&L 全部reset，帶去下年 Retained
at 2021-10-19 08:40, Ms Chan. said: 那麼只能用BS item 去修改 retained earning ... 對嗎?? 因為 retained earning carry forward to next year 不對呀
at 2021-10-19 08:41, Ms Chan. said: 那麼改了也等於沒有改呀
at 2021-10-19 08:41, Support Team said: 實際audit report是怎樣？
at 2021-10-19 08:49, Ms Chan. said: It was because I chagned to use your system from Sept 2021... so I would inputed 31 Aug 2021 figure to your system.
at 2021-10-19 08:49, Ms Chan. said: the audit report was only in 30 Sept 2020...
at 2021-10-19 08:49, Ms Chan. said: I think you dodn
at 2021-10-19 08:49, Ms Chan. said: I think you don't understand my question...
at 2021-10-19 08:50, Ms Chan. said: i have to inputed the retained earning bf ...
at 2021-10-19 08:52, Ms Chan. said: it was I did the journal entry to adjust the retained earning... used the profit loss to adjust it... for the retained earning of BS... but the retained earning carrry forward was incorrect...
at 2021-10-19 08:53, Ms Chan. said: It was only correct in 30 sept 2020.. but carry forward was incorrect even though it is balance sheet item...
at 2021-10-19 08:53, Ms Chan. said: Do you understand my question ??
at 2021-10-19 08:54, Ms Chan. said: and how to solve it.... I have to amend the retained earning in Oct 2020 OR then the retained earning will be right ??
at 2021-10-19 08:55, Ms Chan. said: I think the system was strange ... because the BS item b/f will be changed ...
at 2021-10-19 08:56, Support Team said: 2020 9月的數全部有輸入？
at 2021-10-19 08:57, Support Team said: opening 是輸入了 2020-08-31？
at 2021-10-19 09:00, Support Team said: 2021 9月開始的數全部有輸入？opening 是跟audit 輸入了 2020-09-30？
at 2021-10-19 09:17, Ms Chan. said: 我是由2021 年9月份開始入數.
at 2021-10-19 09:18, Ms Chan. said: 所以 opening 入的都是2021年8月底的數
at 2021-10-19 09:20, Ms Chan. said: 因此retained earning 想 match with audit report Sept 2020.. then I made journal entry to adjust Balance Sheet item retained earning..
at 2021-10-19 09:21, Ms Chan. said: the Balance sheet item would be brought forward to next year... so it should be shown the retained earning after adjustment..
at 2021-10-19 09:21, Support Team said: 2021 9月 audit report未出？
at 2021-10-19 09:22, Ms Chan. said: but the TB and BS seems not matched.. and the brought forward was incorrected.. figure was changed too.
at 2021-10-19 09:22, Ms Chan. said: Sept 2021 just passed.... so not yet auditing.
at 2021-10-19 09:24, Support Team said: 那現在是根據什麼來做調整？
at 2021-10-19 09:24, Ms Chan. said: last year 2020 Sept
at 2021-10-19 09:25, Ms Chan. said: so.... if I want to match the retained earning... I have to do it in Oct 2020 ??
at 2021-10-19 09:26, Ms Chan. said: But ... retained earning is balance sheet item... it is brought forward lol..
at 2021-10-19 09:26, Ms Chan. said: how to adjust it in next year ?? oct 2020
at 2021-10-19 09:31, Support Team said: 2020-10 到 2021-08 之間

2021-10-20-Chat transcript on coweasy.com started on Wednesda-0640.json

at 2021-10-20 02:40, Cheung Cheung. said: hi, 請問CPA REGISTER, 冇澳門地區CHOOSE?
at 2021-10-20 02:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2097fde06b380d52bbcd33a0979f7f46c2ae4c2b/image.png
at 2021-10-20 02:42, Support Team said: 有的
at 2021-10-20 02:44, Cheung Cheung. said: 我已經REGISTER 了中國, 可改嗎?
at 2021-10-20 02:44, Cheung Cheung. said: 今朝REGISTER了試用EDITION
at 2021-10-20 02:45, Support Team said: 登記後不能改國家，要用其他電郵地址再註冊
at 2021-10-20 02:46, Cheung Cheung. said: 其實我們在澳門, 登記在中國OK 嗎?
at 2021-10-20 02:47, Cheung Cheung. said: 還有, 那裏入期初結餘? THANKS
at 2021-10-20 02:50, Support Team said: 最好跟實際情況登記
at 2021-10-20 02:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c2b2bc6f184034beb062b20bb60971e5de032ea9/image.png
at 2021-10-20 02:53, Cheung Cheung. said: OK, 那麼, 我們要由01/01/2021年開始入賬, 入 年結日期(請輸入年度末日，不是年度首日 !) 入31/12/2021?
at 2021-10-20 02:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7977d701e36f4c19d31af99a387210d03cd214c5/2021-10-20_10-55-30-公司設定_-_Google_Chrome.png
at 2021-10-20 02:56, Cheung Cheung. said: 還是入31/12/2020?
at 2021-10-20 02:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d6dc386ee793d56a0710429542b07c8cef16e2f/2021-10-20_10-55-43-初始餘額_-_Google_Chrome.png
at 2021-10-20 02:56, Support Team said: 2020
at 2021-10-20 02:56, Cheung Cheung. said: :grinning:

2021-10-20-Chat transcript on coweasy.com started on Wednesda-0641.json

at 2021-10-20 04:00, Cheung Cheung. said: 入期初餘額時, 正數代表DR, 負數代表CR 嗎?
at 2021-10-20 04:00, Support Team said: 是的

2021-10-20-Chat transcript on hk1.coweasy.com started on Wedn-0639.json

at 2021-10-20 02:44, Sharon Au. said: 你好 請問可以自定提貨單嗎？
at 2021-10-20 02:51, Support Team said: 自訂表單樣式請參考FAQ
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-10-20 02:52, Support Team said: 可以修改發票/送貨單字眼未其他字眼

2021-10-20-Chat transcript on hk1.coweasy.com started on Wedn-0644.json

at 2021-10-20 07:40, denise@rbphc.com. said: 客戶編號可修改嗎?
at 2021-10-20 07:41, Support Team said: 未開過單的才可以
at 2021-10-20 07:41, denise@rbphc.com. said: 好的，感謝

2021-10-20-Chat transcript on hk1.coweasy.com started on Wedn-0646.json

at 2021-10-20 09:46, Au Man Keung. said: 如何解決: 傳票編號：[] 借方及貸方不平！ ?
at 2021-10-20 09:48, Support Team said: 請截圖
at 2021-10-20 09:54, Au Man Keung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616fe28cb6e0f40b168fac13/v/1f16be5293f97ddfeb11e3cfd52c0420abb93959/螢幕擷取畫面_2021-10-20_175436.png
at 2021-10-20 09:55, Support Team said: 看看excel
at 2021-10-20 09:55, Au Man Keung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/616fe28cb6e0f40b168fac13/v/b05698dfa19c3f16136bd07b5a7bb15f385a7243/螢幕擷取畫面_2021-10-20_175528.png
at 2021-10-20 09:56, Support Team said: 會計輸入至少有2隻腳
at 2021-10-20 09:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e5cb54eb88dee0da81d5c25207624b50ceb4827/2021-10-20_17-57-33-1_new_message_-_Google_Chrome.png
at 2021-10-20 09:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/344b6f3479fc36c5f81e657b1d92331fc84e09e9/2021-10-20_17-57-40-會計傳票_-_Google_Chrome.png
at 2021-10-20 09:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1911a97942a03921d3ad56ec53793851f4969634/2021-10-20_17-59-04-VoucherIO_V5_(30).xlsx_-_Google_Sheets_-_Google_Ch.png

2021-10-21-Chat transcript on hk1.coweasy.com started on Thur-0647.json

at 2021-10-21 03:29, Au Man Keung. said: 兩隻腳即是什麼?不太明白
at 2021-10-21 03:30, Support Team said: 至少要 1Debit 1Credit
at 2021-10-21 03:43, Au Man Keung. said: 純粹用會計人員輸入也要嗎?
at 2021-10-21 03:44, Support Team said: Debit Credit 要平，會計人員輸入就要跟足
at 2021-10-21 03:56, Au Man Keung. said: 如何加附加用戶?
at 2021-10-21 04:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f3f09fcc0e2c11e4c139b9366f437511b7a0149a/1_11-58-24-Dashboard.png
at 2021-10-21 04:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/45a161285ee8a84c34a1d51a9da1b836080b8665/1_11-58-49-1_new_message.png
at 2021-10-21 04:00, Support Team said: 訂購用戶 Quota
at 2021-10-21 04:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/686c078b63c9ec39365801589fbedbf77855f89d/1_11-59-00-1_new_message.png
at 2021-10-21 04:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fa05ad2c3816a847193f0dedcf23c3c11c3cfc8e/1_11-59-26-用戶管理.png
at 2021-10-21 04:00, Support Team said: 新增用戶

2021-10-22-Chat transcript on coweasy.com started on Friday, -0648.json

at 2021-10-22 02:01, May Cheung. said: 你好~
at 2021-10-22 02:01, May Cheung. said: 我想問下我之前試開了一票$100
at 2021-10-22 02:02, May Cheung. said: 現在累計收入是$100, 但我現在想刪除它
at 2021-10-22 02:02, May Cheung. said: 請問按那裡?
at 2021-10-22 02:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b730a70e4203cb170a566952466ab53d5d27297/-27-29-(主頁)_銷售_-LIST.png
at 2021-10-22 02:04, Support Team said: 所有輸入，都可以在主頁右側報表/紀錄欄對應的紀錄查找，在紀錄可查看/修改/刪除
at 2021-10-22 02:05, May Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61721a88b6e0f40b16870131/v/7a16dbccf8e7c6ebc4a7f5908b163e391a41bea3/image.png
at 2021-10-22 02:06, May Cheung. said: 沒有紀錄的
at 2021-10-22 02:06, May Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61721a88b6e0f40b16870131/v/739c6f2af324b3c57d851f5a54e72961f236a7f6/image.png
at 2021-10-22 02:06, May Cheung. said: 那個銀行結餘那裡
at 2021-10-22 02:07, May Cheung. said: 但支票戶口內也找不到這個紀錄
at 2021-10-22 02:07, Support Team said: 在哪裡輸入就在哪裡的紀錄查找
at 2021-10-22 02:07, May Cheung. said: 就是忘記了在那
at 2021-10-22 02:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9155c468598d4f36023f61e7081ce1bf5f587913/_09-07-所有記錄匯總.png
at 2021-10-22 02:17, May Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61721a88b6e0f40b16870131/v/756852fffb8aa15f725cc9a07a57856e93acd7c8/image.png
at 2021-10-22 02:17, May Cheung. said: 沒有 找不到
at 2021-10-22 02:18, Support Team said: 選其他日期
at 2021-10-22 02:20, May Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61721a88b6e0f40b16870131/v/3edcd4f953ce7a1a1bfb3549cba61bd333c8d9ce/image.png
at 2021-10-22 02:20, May Cheung. said: 全部都沒有
at 2021-10-22 02:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9a86634b71e5877a59fd264d3ce99dd434dd812/_09-20-記錄匯總.png
at 2021-10-22 02:21, Support Team said: 這樣查找
at 2021-10-22 02:22, May Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61721a88b6e0f40b16870131/v/d46a6d227b7e761b2d0ae3a772d14c217743dd60/image.png
at 2021-10-22 02:22, May Cheung. said: 看到了
at 2021-10-22 02:22, May Cheung. said: 怎樣拿出來
at 2021-10-22 02:22, Support Team said: 點擊
at 2021-10-22 02:23, May Cheung. said: 可以了
at 2021-10-22 02:23, May Cheung. said: 謝謝你

2021-10-22-Chat transcript on coweasy.com started on Friday, -0650.json

at 2021-10-22 04:41, May Cheung. said: 出報價單一定要選庫存地區嗎?
at 2021-10-22 04:41, May Cheung. said: 我不是存貨來的
at 2021-10-22 04:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3da32242868f5f9be3046daf884b82c29a48bff5/-32-13-運費.png
at 2021-10-22 04:42, May Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61723d6eb6e0f40b16845a50/v/efcfc533d9ad1569545304ead9585d6bfa6f9f64/image.png
at 2021-10-22 04:43, Support Team said: 不是庫存的加項目，直接入金額
at 2021-10-22 04:43, May Cheung. said: The Location field is empty, please select !
at 2021-10-22 04:43, May Cheung. said: 佢彈呢句出黎
at 2021-10-22 04:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c40e0a970a3df377fe9030a734a067a304ca3b86/2021-10-22_12-44-25-1_new_message_-_Google_Chrome.png
at 2021-10-22 04:44, Support Team said: 不輸入庫存
at 2021-10-22 04:44, May Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61723d6eb6e0f40b16845a50/v/c331ec5c8387e90c7e044bb93ced727441317b72/image.png
at 2021-10-22 04:44, May Cheung. said: 付運費佢冇得選單價?
at 2021-10-22 04:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2a7e70266e0e19a92a651342993b5d446bb6418c/2021-10-22_12-44-52-Invoice_(Customers)_-_Google_Chrome.png
at 2021-10-22 04:45, Support Team said: 直接入金額
at 2021-10-22 04:45, Support Team said: 沒有數量單價，只有金額
at 2021-10-22 04:46, May Cheung. said: 那就不是完整報價單了
at 2021-10-22 04:46, May Cheung. said: 我要發給客人看的
at 2021-10-22 04:46, Support Team said: 如要數量單價就要入庫存
at 2021-10-22 04:47, Support Team said: 一定要選地區
at 2021-10-22 04:47, May Cheung. said: 哦
at 2021-10-22 04:50, May Cheung. said: 單價單位如何更變
at 2021-10-22 04:50, May Cheung. said: 要小數後3位
at 2021-10-22 04:53, Support Team said: 這裡暫時只可2個位
at 2021-10-22 04:54, May Cheung. said: 那如何轉成pdf發給客人
at 2021-10-22 04:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b894bf1bb9de37a2ffa236f76839a71b22f8c104/2021-10-22_12-54-55-報價單_-_Google_Chrome.png
at 2021-10-22 05:06, May Cheung. said: 公司logo 我放上去變型了
at 2021-10-22 05:06, May Cheung. said: 有什麼指定規格嗎
at 2021-10-22 05:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7897ff9d98293d47710b80162a5dc428d1689497/2021-10-22_13-07-08-發票_-_Google_Chrome.png
at 2021-10-22 05:07, Support Team said: 比例
at 2021-10-22 05:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ec490446a74ab0c1e26eb7c26556e8a8fa16d3e/2021-10-22_13-07-17-發票_-_Google_Chrome.png
at 2021-10-22 05:07, Support Team said: 縮放
at 2021-10-22 05:13, May Cheung. said: 點開呢頁出黎?
at 2021-10-22 05:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d58c7657e1c8fe939deb69dc99fa148327674c3c/請參考常問問題.png

2021-10-22-Chat transcript on coweasy.com started on Friday, -0655.json

at 2021-10-22 09:44, Hans. said: 匯入結果: Purchase_V6.xls第 9, 10, 11, 12, 13, 14, 15, 16 行: Unable to cast object of type 'Zero.Core.Model.Invoice' to type 'Zero.Core.Model.Purchase'.
at 2021-10-22 09:45, Hans. said: 請問錯了什麼 ?
at 2021-10-22 09:46, Support Team said: 看看採購單
at 2021-10-22 09:47, Support Team said: 有採購單用了這個編號

2021-10-22-Chat transcript on hk1.coweasy.com started on Frid-0649.json

at 2021-10-22 03:08, ALEX. said: 你好, 想問怎麼自訂發票格式？
at 2021-10-22 03:08, ALEX. said: 另外我用中文系統, 能否使用英文的發票？
at 2021-10-22 03:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e50818f725658897a6f3639d88ec1b7cc91fa4f5/請參考常問問題.png
at 2021-10-22 03:09, Support Team said: 可以
at 2021-10-22 03:09, ALEX. said: 好,我找找常見問題在哪
at 2021-10-22 03:10, Support Team said: 發票頁面
at 2021-10-22 03:11, ALEX. said: 找到了
at 2021-10-22 03:15, ALEX. said: 為何我見到模板的格式是英文, 但我列印的還是中文？就是項目之類的字
at 2021-10-22 03:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e6b40a7f2a1bd5b3a8bda98b3f5abe7c9ba4bdb/2021-10-22_11-17-41-發票_-_Google_Chrome.png
at 2021-10-22 03:18, Support Team said: Header 裡面的Data Source，會根據用戶所選語言顯示
at 2021-10-22 03:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a0f3303483b06251c94445d69d2fc6ac5facc20d/2021-10-22_11-19-05-發票_-_Google_Chrome.png
at 2021-10-22 03:19, ALEX. said: 所以我用中文系統, 就不能出英文的發票？對嗎？
at 2021-10-22 03:20, Support Team said: 這樣直接輸入，不使用Data Source 不要有 {}，就只會顯示輸入的文字，不跟語言

2021-10-22-Chat transcript on hk1.coweasy.com started on Frid-0652.json

at 2021-10-22 06:39, Ms Chan. said: Hi the profit and loss report was incorrect
at 2021-10-22 06:39, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61725715b6e0f40b161a44c9/v/370bd3aed7b991cd1ab9529b37ea1bf0f3979eca/未命名_income_statement_calculation_wrong_total_Sept_n_Oct2021.jpg
at 2021-10-22 06:39, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61725715b6e0f40b161a44c9/v/8628fd25cb51be109e5e645c1b355775a65e5d20/未命名_income_statement_calculation_wrong_total_this_year_Sept_n_Oct2021_net_profit_20_069.80_wrong.jpg
at 2021-10-22 06:44, Support Team said: 是哪裡有問題？
at 2021-10-22 06:55, Ms Chan. said: the total amount was incorrect ... it should not total net profit was 20069.80
at 2021-10-22 06:56, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61725715b6e0f40b161a44c9/v/4355d90bc6bac895326cd1dbf7a2992e4cf76bd2/未命名_income_statement_calculation_wrong_total_Sept_n_Oct2021.jpg
at 2021-10-22 06:56, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61725715b6e0f40b161a44c9/v/f0ae2df5cfe30dab09767026550e8ee411faf8c8/未命名_income_statement_calculation_wrong_total_this_year_Sept_n_Oct2021_net_profit_20_069.80_wrong.jpg
at 2021-10-22 06:56, Ms Chan. said: Sept 2021 + Oct 2021 net profit... total was incorrect..
at 2021-10-22 06:56, Ms Chan. said: please check your system... any error ??
at 2021-10-22 07:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d7cfd2689beaaa9337e8a1890195f8d92efc2199/image.png
at 2021-10-22 07:45, Support Team said: 按月P&L 的opening stock 取首月的值, closing stock 取末月的值Opening/Closing Stock 並沒有完整輸入, 報表才顯示不正確
at 2021-10-22 07:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/58c0d19e162a15c358aa89f24263d4d8b2141b1a/2021-10-22_15-43-17-損益表_-_Google_Chrome.png
at 2021-10-22 07:46, Support Team said: 所選時段裡完整輸入了 Opening/Closing Stock, 或者只輸入了首月和末月報表都沒有問題

2021-10-22-Chat transcript on hk1.coweasy.com started on Frid-0653.json

at 2021-10-22 06:59, ALEX. said: 你好, 請問Closing Stock 在哪裡做？
at 2021-10-22 07:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/81360c6d0451fcb00ada2305f613feaa49aa1f2b/-04-26-(主頁)_庫存.png
at 2021-10-22 07:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a10c53883f697994e6c5699370ff418f7cce0a59/FAQ.png
at 2021-10-22 07:13, ALEX. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61724a5ab6e0f40b1647ea50/v/b85a3f4c26941a7663c668b1e9aacfc6f96c3b5c/image.png
at 2021-10-22 07:13, ALEX. said: 不讓存檔, 應該怎麼辦？
at 2021-10-22 07:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/859be9d7843d6cdfadb4365e58b23cb74a811167/image.png

2021-10-22-Chat transcript on hk1.coweasy.com started on Frid-0654.json

at 2021-10-22 09:39, Miss Lin. said: 請問這個 profit and loss report , incorrect Sept - Oct 2021 ??
at 2021-10-22 09:39, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61728374b6e0f40b16786e6c/v/bb56cd4b684fb08ee49504a4e4ec0d7cb5927902/未命名_income_statement_calculation_wrong_total_Sept_n_Oct2021.jpg
at 2021-10-22 09:39, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61728374b6e0f40b16786e6c/v/262943d9e307d3add8af339369ae2987ecaceb67/未命名_income_statement_calculation_wrong_total_this_year_Sept_n_Oct2021_net_profit_20_069.80_wrong.jpg
at 2021-10-22 09:39, Support Team said: Tracy - 即時支援專員 (Me)15:43image.png819.27KB png 15:45按月P&L 的opening stock 取首月的值, closing stock 取末月的值Opening/Closing Stock 並沒有完整輸入, 報表才顯示不正確2021-10-22_15-43-17-損益表_-_Google_Chrome.png15.64KB png 15:46所選時段裡完整輸入了 Opening/Closing Stock, 或者只輸入了首月和末月報表都沒有問題
at 2021-10-22 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c4130e58be18668fe8b6bb4d4e35c4f710df1199/圖片.png
at 2021-10-22 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/762349647938cf4da6f1f5e4ee354f76a57f8280/圖片.png
at 2021-10-22 09:40, Miss Lin. said: total net profit Sept + Oct 2021 不對呀
at 2021-10-22 09:43, Miss Lin. said: 我入帳日期選了9月30日closing stock
at 2021-10-22 09:43, Miss Lin. said: 日期對呀
at 2021-10-22 09:44, Support Team said: 12-31 沒有入
at 2021-10-22 09:44, Support Team said: 報表看到12-31
at 2021-10-22 09:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc263617b8da6f74753aa40ffa910eee530685d3/圖片.png
at 2021-10-22 09:44, Miss Lin. said: 10 月份選擇了10 月2日 opening
at 2021-10-22 09:45, Support Team said: opening close 必須選該月月首/月尾
at 2021-10-22 09:46, Miss Lin. said: 我給你 Journal entry 查下, 日期入對呀 !!
at 2021-10-22 09:46, Miss Lin. said: 系統沒有update
at 2021-10-22 09:46, Support Team said: opening close 必須選該月月首/月尾
at 2021-10-22 09:50, Miss Lin. said: 我是選對日期去入數的呀
at 2021-10-22 09:50, Miss Lin. said: 是系統有些問題呀
at 2021-10-22 09:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2a3d0bf7009fda1af92aa7ed6bca5701917b2a9e/圖片.png
at 2021-10-22 09:51, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61728374b6e0f40b16786e6c/v/f205e480c5895d0220e55313daf56d232d8f934a/未命名_system_error_not_update_stock.jpg
at 2021-10-22 09:51, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61728374b6e0f40b16786e6c/v/c26ca69f0257717282fd5b153d1c5c9186c5e6a0/未命名system_error_not_update_closing_stock.jpg
at 2021-10-22 09:51, Support Team said: opening stock 要選10-01
at 2021-10-22 09:52, Support Team said: opening/close 必須選該月月首/月尾
at 2021-10-22 09:53, Miss Lin. said: 10 月1日香港公眾假期, 10月2 日也是月頭呀,
at 2021-10-22 09:54, Miss Lin. said: 10 月2日也是月首 呀
at 2021-10-22 09:55, Miss Lin. said: 系統這麼 stupid 嗎??
at 2021-10-22 09:55, Support Team said: 系統不會處理是否公眾假期
at 2021-10-22 09:55, Miss Lin. said: 10 月2日也是月首 呀!!
at 2021-10-22 09:55, Support Team said: 只根據月曆操作
at 2021-10-22 09:55, Miss Lin. said: 系統這麼 stupid 嗎?
at 2021-10-22 09:56, Miss Lin. said: 1 號和 2 號的分別 ????
at 2021-10-22 09:57, Miss Lin. said: 那有這麼 笨

2021-10-25-Chat transcript on hk1.coweasy.com started on Mond-0656.json

at 2021-10-25 02:02, ALEX. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6176021ace40c32e3e38a508/v/9c3fbc0a044771b9dd17faaabd36a809f0ab70a3/擷取.JPG
at 2021-10-25 02:02, ALEX. said: 你好, 這個期未庫存，有沒有辦法分為3個品牌這樣？
at 2021-10-25 02:03, ALEX. said: 因為現在這樣一個數，我分不開每個品牌的利潤
at 2021-10-25 02:04, Support Team said: 需要手動計算和分別輸入 3個牌子的opening和closing
at 2021-10-25 02:05, ALEX. said: 即是不用你的庫存滾存, 用人手會計賬品輸入？
at 2021-10-25 02:05, ALEX. said: 賬目
at 2021-10-25 02:05, Support Team said: 是的
at 2021-10-25 02:06, ALEX. said: 哪你們的升級模組 項目及店舖設定
at 2021-10-25 02:06, ALEX. said: 是有什麼用途的？
at 2021-10-25 02:08, Support Team said: 輸入單據時可選 project報表可按project 查看P&L
at 2021-10-25 02:09, ALEX. said: 采購和銷售也可選PROJECT?
at 2021-10-25 02:09, Support Team said: 可以
at 2021-10-25 02:09, Support Team said: 但庫存滾存不會
at 2021-10-25 02:10, ALEX. said: 報表可按project 查看P&L，但哪個COST又沒扣closing，哪他的COST怎麼算？
at 2021-10-25 02:12, ALEX. said: 只能買10個賣10個，PROJECT才能計算P&L?
at 2021-10-25 02:12, Support Team said: 是的
at 2021-10-25 02:14, ALEX. said: 所以無論用品牌, 倉庫或這個PROJECT, 他都不可能獨立每個牌子算庫存滾存，只能人手計算？
at 2021-10-25 02:14, Support Team said: 如要分開只可以手動計算

2021-10-25-Chat transcript on hk1.coweasy.com started on Mond-0657.json

at 2021-10-25 05:07, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61762e82ce40c32e3efe0ec6/v/3b4e5025a05295209fc38cdb01221775656826ce/image.png
at 2021-10-25 05:07, Support Team said: 上下2個table的總額不平
at 2021-10-25 05:08, Ms Chan. said: 請問點解會這樣?

2021-10-25-Chat transcript on hk1.coweasy.com started on Mond-0658.json

at 2021-10-25 07:03, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61765490ce40c32e3ea0c30e/v/58cc9dca1db789db9fb99f7096d71c025e976df9/image.png
at 2021-10-25 07:03, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61765490ce40c32e3ea0c30e/v/7cc0cc0382e553bcddcae48ffb6881e475fc0cdb/image.png
at 2021-10-25 07:03, Support Team said: 上下2個table的總額不平
at 2021-10-25 07:05, Ms Chan. said: 不明白?
at 2021-10-25 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6f35c0b5f58e6ef44dfce09a96bc9b6f4f9ea3d9/image.png

2021-10-26-Chat transcript on coweasy.com started on Tuesday,-0659.json

at 2021-10-26 04:52, May Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61778916ce40c32e3e28a3c7/v/7fb29e0da194d23a189b593e74acc37853c87a64/2EA8C8E7-1C05-41D2-8695-FF7705C54F66.jpeg
at 2021-10-26 04:53, May Cheung. said: 我只是import了銷售記錄，庫存及客戶，點解會有支出數呢？
at 2021-10-26 04:55, Support Team said: 可查看總分類帳/紀錄總覽看看有什麼支出科目的紀錄
at 2021-10-26 05:00, May Cheung. said: 好試試

2021-10-26-Chat transcript on coweasy.com started on Tuesday,-0662.json

at 2021-10-26 09:48, Edward Chan. said: 应收应付只显示余额在哪里导出
at 2021-10-26 09:49, Support Team said: 客戶/供應商往來報表

2021-10-26-Chat transcript on hk1.coweasy.com started on Tues-0660.json

at 2021-10-26 06:57, ALEX. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61775a81ce40c32e3e185bcf/v/2053e5e55d7fbfa77fb157f45bdfe79c312bf0c6/image.png
at 2021-10-26 06:57, ALEX. said: 零售模式的出單，是不是只有這個樣子？
at 2021-10-26 06:58, ALEX. said: 如果我想用打印機印A4的模式, 能不能跟發票一樣自訂格式？
at 2021-10-26 06:58, Support Team said: 零售紀錄 - 自訂發票
at 2021-10-26 06:58, Support Team said: 修改樣式，將頁面尺寸改為A4
at 2021-10-26 07:01, ALEX. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61775a81ce40c32e3e185bcf/v/0444aca8711264bf267b4629088ecbd754142968/image.png
at 2021-10-26 07:01, ALEX. said: 這個嗎？
at 2021-10-26 07:01, Support Team said: 是的
at 2021-10-26 07:02, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-10-26 07:03, Support Team said: 修改樣式後儲存可查看FAQ
at 2021-10-26 07:05, ALEX. said: 如何將將頁面尺寸改為A4
at 2021-10-26 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e33f4e17f55c611579b8c4e2fc0ab1f4a11cc58/2021-10-26_15-06-30-發票_-_Google_Chrome.png

2021-10-26-Chat transcript on hk1.coweasy.com started on Tues-0661.json

at 2021-10-26 08:22, acc2@zeboasia.com. said: 零售的發票是不是不能有顧客地址？
at 2021-10-26 08:22, acc2@zeboasia.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6177ba41ce40c32e3edba3dc/v/e5e388e304a9ea77afc55c8adca8ec7f860792a5/image.png
at 2021-10-26 08:23, Support Team said: 零售簡化了，沒有詳細資料
at 2021-10-26 09:04, acc2@zeboasia.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6177ba41ce40c32e3edba3dc/v/32cc8149269ad285b1a41e120763141a7606763a/image.png
at 2021-10-26 09:04, acc2@zeboasia.com. said: 請問這個銷售能不能綁定只會跳去銷售戶口？
at 2021-10-26 09:05, acc2@zeboasia.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6177ba41ce40c32e3edba3dc/v/332a2767a4b9987cb1cba80cfbc20ed725af16c7/image.png
at 2021-10-26 09:06, Support Team said: 這裡預設只可選 收入/其他收入和current liabilities這些科目
at 2021-10-26 09:07, acc2@zeboasia.com. said: 好的，謝謝！

2021-10-27-Chat transcript on coweasy.com started on Wednesda-0663.json

at 2021-10-27 02:25, V1635301481941687 said: support bank autopay ?
at 2021-10-27 02:26, Support Team said: CowEasy 是會計系統, 可以匯入銀行記錄的CSV, 請問是需要什麼功能

2021-10-27-Chat transcript on coweasy.com started on Wednesda-0665.json

at 2021-10-27 08:06, Edward Chan. said: 你好，請問資產負責表中應收款跟客戶往來報表餘額不一致，有沒有什麼 辦法習快查到原因
at 2021-10-27 08:07, Support Team said: 會計輸入不能選客戶，客戶往來報表不顯示會計輸入的紀錄看看會計輸入有沒有AR相關的紀錄
at 2021-10-27 08:08, Edward Chan. said: 不明白
at 2021-10-27 08:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/25ece95d32e8067f91b0283a944755dfdf2167e4/2021-10-27_16-11-56-總分類賬_-_明細_-_Google_Chrome.png
at 2021-10-27 08:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/59f0064c9be4bab4123c557bf6242379c40c539e/2021-10-27_16-12-12-銀行月結單輸入_-_Google_Chrome.png
at 2021-10-27 08:15, Support Team said: 例子是在會計模組輸入的，會在總分類帳/資產負債表顯示，不會在客戶往來顯示

2021-10-27-Chat transcript on coweasy.com started on Wednesda-0666.json

at 2021-10-27 08:53, Edward Chan. said: Auxo International Limited我们这个公司为什么没办法导出客户往来报表
at 2021-10-27 08:53, Support Team said: 提示什麼？
at 2021-10-27 08:54, Edward Chan. said: 是不是跟这个有关
at 2021-10-27 08:54, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61791312ce40c32e3eedbc8c/v/db39c3e19187f66fb92dcf71557d6daa91587cde/image.png
at 2021-10-27 08:54, Support Team said: 你指什麼？
at 2021-10-27 08:55, Edward Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61791312ce40c32e3eedbc8c/v/e65df7258dcf5082693d4cd29e7538349cda5997/5PXCBD32_R_R6_V_VACX2F9.png
at 2021-10-27 08:55, Edward Chan. said: 提示这样
at 2021-10-27 08:55, Edward Chan. said: 然后没有客服是不是跟我刚发的截图有关
at 2021-10-27 08:57, Support Team said: 可能太多行紀錄，下載資料到瀏覽器後處理和顯示需時試試在搜尋頁面直接按匯出
at 2021-10-27 08:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7202172dd4b56fb159890590d3baaed5c29a99f8/2021-10-27_16-58-11-客戶往來報表_-_Google_Chrome.png
at 2021-10-27 08:58, Support Team said: 有在線支援是顯示這個
at 2021-10-27 08:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7e978ca8a856c9785830eb92ddad84f6420c26e6/2021-10-27_16-58-25-登入_-_Google_Chrome.png
at 2021-10-27 08:59, Support Team said: 沒有訂購在線支援是這個，也可以通過ticket/電郵查詢
at 2021-10-27 09:00, Edward Chan. said: 那要再订购在线支援需要怎么办
at 2021-10-27 09:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3eb8a1ff06b034e534a610a5a95a2a6d51d06641/2021-10-27_17-01-15-Dashboard_-_Google_Chrome.png
at 2021-10-27 09:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aa21c02ec07e1fe5222b0cd020dc713b780efc2f/2021-10-27_17-01-25-訂購_-_Google_Chrome.png
at 2021-10-27 09:02, Edward Chan. said: 不用了，谢谢

2021-10-27-Chat transcript on hk1.coweasy.com started on Wedn-0664.json

at 2021-10-27 03:26, Ms Chan. said: Hi 您好
at 2021-10-27 03:26, Ms Chan. said: 我想問下
at 2021-10-27 03:27, Ms Chan. said: net profit 是credit side, 在報表看是正數
at 2021-10-27 03:28, Support Team said: P&L？
at 2021-10-27 03:28, Support Team said: 邊個報表？
at 2021-10-27 03:28, Ms Chan. said: account payable 是 credit side, 在報表看是正數
at 2021-10-27 03:29, Ms Chan. said: P & L and BS
at 2021-10-27 03:33, Ms Chan. said: 請問 closing stock , account entry 是 Dr inventory Cr closing stock, 這樣 closing stock 是 credit side 為什麼在報表P& L 看是 負數??? 不一樣的嗎??
at 2021-10-27 03:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cc07d64187a55aa35287145835def27669a399ab/image.png
at 2021-10-27 03:36, Support Team said: 一般都是這的，不一樣是正常的
at 2021-10-27 03:39, Ms Chan. said: 所以只有 closing stock 是 credit side 在報表顯示是負數, 正確 ??
at 2021-10-27 03:39, Ms Chan. said: 對嗎?
at 2021-10-27 03:40, Support Team said: 毛利 = Revenue - COGS
at 2021-10-27 03:40, Support Team said: Revenue 一般是 Credit，P&L 顯示 Credit 的 Revenue 為正數
at 2021-10-27 03:41, Support Team said: COGS 一般是 Debit，P&L 顯示 Debit 的 COGS 為正數
at 2021-10-27 03:41, Support Team said: 所以 Credit 的 COGS P&L 顯示負數
at 2021-10-27 03:45, Ms Chan. said: accrual 是 credit side, 在BS 報表顯示是正數的, 正確? 對嗎?
at 2021-10-27 03:46, Support Team said: Balance Sheet，Asset Debit 正數，Liabilities Credit 正數
at 2021-10-27 03:50, Ms Chan. said: accumulated depreciation 是 credit side 在BS 報表顯示是負數??
at 2021-10-27 03:51, Support Team said: accumulated depreciation 是 Asset，Credit 負數

2021-10-29-Chat transcript on hk1.coweasy.com started on Frid-0669.json

at 2021-10-29 04:36, Mandy Lo. said: I want to change the format of quotation, invoice, etc. Should I edit each of them one by one?
at 2021-10-29 04:37, Support Team said: 是的
at 2021-10-29 04:37, Support Team said: 每個template都不同，需要分別修改
at 2021-10-29 04:38, Mandy Lo. said: Can you provide a set of template which has a unified color tone?
at 2021-10-29 04:38, Support Team said: 系統預設的就是
at 2021-10-29 04:39, Support Team said: 可以直接修改
at 2021-10-29 04:40, Mandy Lo. said: 我唔想咁多張單逐張改, 我只要一次過轉做藍色襯公司logo
at 2021-10-29 04:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9fb522167218a7c4716ee49b176c22afb4fc2930/2021-10-29_12-40-04-Dashboard_-_Google_Chrome.png
at 2021-10-29 04:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ce45eaef14e1de4a1090bbf959e956e27d82452c/2021-10-29_12-39-52-訂購_-_Google_Chrome.png
at 2021-10-29 04:42, Support Team said: 如用戶需要我們修改表單樣式，可訂購修改服務後，電郵樣本給 support@coweasy.com
at 2021-10-29 04:42, Mandy Lo. said: 改顏色都要收千幾蚊?
at 2021-10-29 04:43, Support Team said: 修改服務沒有只改顏色的收費，都是客戶提供樣本，我們同事根據樣本修改
at 2021-10-29 04:44, Mandy Lo. said: ok, let me try

2021-11-02-Chat transcript on hk1.coweasy.com started on Tues-0672.json

at 2021-11-02 02:04, denise@rbphc.com. said: 我在自己的用戶輪入了庫存資料，想問資料可同步至管理員用戶嗎?
at 2021-11-02 02:05, Support Team said: 資料是同步的
at 2021-11-02 02:06, Support Team said: 輸入的資料, 有權限的用戶都可以看到

2021-11-03-Chat transcript on coweasy.com started on Wednesda-0673.json

at 2021-11-03 03:01, V1635881033513280 said: 你好，購買雲端後，如果有會計方面的問題，可以問你們嗎？
at 2021-11-03 03:01, V1635881033513280 said: 例如一些有關bookkeeping既要求
at 2021-11-03 03:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d07768e5ffada9feb3bcbb6dfb8fbdae4f90ff77/image.png
at 2021-11-03 03:03, Support Team said: 可訂購在線支援, 不訂購也可通過Ticket 或 電郵查詢

2021-11-03-Chat transcript on coweasy.com started on Wednesda-0675.json

at 2021-11-03 09:59, Elvan. said: hi, 如果吾想係invoice total 上見到小數位可什樣
at 2021-11-03 10:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/12114f01aa351bb8008f60dd2ba5b1beb3ac3698/image.png
at 2021-11-03 10:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/517cda4cd382cf4f3af178de4f5c96810e771d41/image.png

2021-11-05-Chat transcript on hk1.coweasy.com started on Frid-0677.json

at 2021-11-05 07:40, 楊松泰. said: 請問匯入後的月結單會在那顯示?
at 2021-11-05 07:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85f46c08be83258e0cbc6a13ada5ce894a3650f1/delete-53-27-(Main_Page)_Accounting.png
at 2021-11-05 07:41, Support Team said: 可在紀錄查找
at 2021-11-05 07:42, Support Team said: 這裡可查看匯入結果
at 2021-11-05 07:43, Support Team said: 如匯入有問題會提示原因

2021-11-05-Chat transcript on hk1.coweasy.com started on Frid-0678.json

at 2021-11-05 06:54, denise@rbphc.com. said: 收款(客戶)可以輸入兩個收款日期嗎? 客戶分開兩天付款
at 2021-11-05 06:55, Support Team said: 分2張收款輸入

2021-11-05-Chat transcript on hk1.coweasy.com started on Frid-0679.json

at 2021-11-05 07:52, LUK YUNG YIN. said: 想問 HKTVMALL 我需要入數據是那個FILE
at 2021-11-05 07:53, LUK YUNG YIN. said: 我JOIN後 不清楚是匯入那個
at 2021-11-05 07:54, Support Team said: 匯入 HKTVMall Daily Order Report (ECOM-EXCH_DAILY_ORDER - 工作表: "hktv_order_list") 至發票;
匯入 HKTVMall Merchant Report (Merchant Report - 工作表: "hktv_completed_order_report") 至收款/退貨:

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/557f6f2b001323664e02328486331ba3ee0127ff/2021-11-05_15-53-37-紀錄_收款（客戶）_-_Google_Chrome.png
at 2021-11-05 07:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf60718b9bdd441b709899f67e899a88d8b83c7f/2021-11-05_15-54-09-紀錄_銷售（出貨）_-_Google_Chrome.png
at 2021-11-05 07:55, LUK YUNG YIN. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/6184e2b6ce40c32e3ec2aea0/v/b860e60b322435da1a3f494399c310491a53f598/image.png
at 2021-11-05 07:55, LUK YUNG YIN. said: 這個嗎
at 2021-11-05 07:57, Support Team said: 我們不清楚在HKTV下載的具體操作, 可以看看 excel 有沒有這些 header: Delivery Mode;Warehouse ID;Warehouse Name;Order ID;Sub-Order ID;Shipment ID;Order Date;Order Time;Pickup Date;Pickup Time;Delivery Date;Delivery Time;Sub categorycode;Sub categoryname;Mix matchPromo ID;Mix matchPromo name (English);Mix matchPromo name (Chinese);SKU ID;SKU brand(English);SKU brand(Chinese);SKU Name(English);SKU Name(Chinese);SKU Spec;Qty(Q);Unit Price(U);Store Credit /Discount Applied (D);TotalQ * U - D = T;Status;Recipient Name;Contact Number;Delivery Address;Require Removal Service;Delivery District

2021-11-05-Chat transcript on hk1.coweasy.com started on Frid-0680.json

at 2021-11-05 07:57, MS TO. said: 我第一次使用coweasy. 我想直用會計人員輸入怎麼辦
at 2021-11-05 07:59, Support Team said: 會計人員輸入是跟會計的 Debit Credit 來輸入
at 2021-11-05 08:11, MS TO. said: 已在會計人員輸入, 按那個制可開始輸入?
at 2021-11-05 08:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7ff2203b94df83bca27b69eeb5f22081c26b68ab/2021-11-05_16-12-44-會計人員輸入_-_Google_Chrome.png
at 2021-11-05 08:20, MS TO. said: 這張傳票是我師傅款給供應商 可否將傳票號碼頭兩個這張傳票是我師傅款給供應商 可否將傳票號碼頭兩個英文字母由JV 改為PV
at 2021-11-05 08:21, Support Team said: 可直接改傳票編號
at 2021-11-05 08:22, MS TO. said: 在那裡
at 2021-11-05 08:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a4e152a0070a48cdba106c42d4864a24846d88eb/image.png
at 2021-11-05 09:25, MS TO. said: :grinning:
at 2021-11-05 09:31, MS TO. said: 想新增供應商在 26100 應付支出怎麼新增?
at 2021-11-05 09:33, Support Team said: 應收帳款/應付帳款/應付支出 這些是 control account 不能新增，在銷售/採購/支出模組輸入，系統會自動按 客戶/供應商/員工或提供商來分 sub-ledger
at 2021-11-05 09:34, MS TO. said: 有沒有地方輸入位供商資料?
at 2021-11-05 09:34, Support Team said: 如要在會計輸入分不同的 應收帳款/應付帳款/應付支出 ，只可以新增時選 流動資產/流動負債這些科目性質
at 2021-11-05 09:35, Support Team said: 可在銷售/採購/支出模組輸入 客戶/供應商/員工或提供商
at 2021-11-05 09:36, MS TO. said: 在那裡
at 2021-11-05 09:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/68733c12cb1dd8003db2973e70751728545ceb88/image.png

2021-11-08-Chat transcript on hk1.coweasy.com started on Mond-0683.json

at 2021-11-08 09:17, LUK YUNG YIN. said: 想問我出了發票 收款後 怎樣轉為已收款?
at 2021-11-08 09:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9adb7feab81b1f42701a0fa61bee99eff1c3e01c/image.png
at 2021-11-08 09:18, Support Team said: 入了收款就是已收款
at 2021-11-08 09:19, LUK YUNG YIN. said: 要逐張做?
at 2021-11-08 09:19, LUK YUNG YIN. said: 有沒有快捷一點?
at 2021-11-08 09:19, Support Team said: 同一個客戶可以收多張
at 2021-11-08 09:19, Support Team said: 不同客戶要逐個

2021-11-08-Chat transcript on hk1.coweasy.com started on Mond-0684.json

at 2021-11-08 09:01, 楊松泰. said: 你好，請問以freelance請人，他的酬金是“工作人員支出"還是另外開一個項目？
at 2021-11-08 09:53, Support Team said: 可以
at 2021-11-08 09:54, 楊松泰. said: 謝謝。請問出糧但因有問題銀行彈回，項目應是哪一項？
at 2021-11-08 09:59, Support Team said: 再入一條和原本的輸入一樣，但 debit 和 credit 要相反
at 2021-11-08 10:00, Support Team said: 退票收費 再入另一條 debit bank charge credit bank

2021-11-10-Chat transcript on hk1.coweasy.com started on Wedn-0686.json

at 2021-11-10 06:49, LUK YUNG YIN. said: 想問我可以count一張當日送貨list 比送貨部嗎
at 2021-11-10 06:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ba9ee5d855e80f979a25edefa6efc8fd3a5c82d2/image.png
at 2021-11-10 06:55, Support Team said: 試試這個報表
at 2021-11-10 06:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/05128c5f6c3ffef548bb33b55157b4cfcab9331f/image.png
at 2021-11-10 06:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3a52517efe4b873383f236ea3c43af861de75e0/image.png
at 2021-11-10 06:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/806050d2a899f4b3fd04bd7c8492da1795093c89/image.png
at 2021-11-10 06:56, Support Team said: 或者多項列印
at 2021-11-10 06:57, LUK YUNG YIN. said: 理解
at 2021-11-10 06:59, LUK YUNG YIN. said: 但日期指發票日期 還是送貨日期
at 2021-11-10 07:01, LUK YUNG YIN. said: 試了 知點做
at 2021-11-10 07:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/581517a2f43522264267700dcaf5bdeaacbfd3d7/image.png
at 2021-11-10 07:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/238e1228c52c21258ac69c742a851ca8a88ce57b/2021-11-10_15-01-38-自訂送貨單_-_Google_Chrome.png

2021-11-10-Chat transcript on hk1.coweasy.com started on Wedn-0687.json

at 2021-11-10 06:49, 楊松泰. said: 自訂發票時不知為何不能新增公司logo
at 2021-11-10 06:49, 楊松泰. said: When I inserted the image, no image was shown, leaving a green banklet
at 2021-11-10 06:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/362e96d3c1a346270971a8ebefc7ea2ecf5befc8/45_37-公司設定.png
at 2021-11-10 06:51, 楊松泰. said: 設定了
at 2021-11-10 06:51, Support Team said: 可在公司設定
at 2021-11-10 06:51, Support Team said: 上傳
at 2021-11-10 06:51, 楊松泰. said: 在其它自刻表格內有
at 2021-11-10 06:52, 楊松泰. said: 但我不小心del了我自己編輯的表格內的logo
at 2021-11-10 06:52, 楊松泰. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/618b5bdece40c32e3e5b4189/v/20b9cedf88cad700b08525f1563173783f2b4b90/擷取.PNG
at 2021-11-10 06:53, 楊松泰. said: 加image或公司logo都只有綠色空格
at 2021-11-10 06:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e9fa0cb217e1fb028f9949e1f8895af528497063/image.png
at 2021-11-10 06:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/29ec435d664c3088d3308f585a3fe683c2135e83/2021-11-10_14-53-32-Invoice_-_Google_Chrome.png
at 2021-11-10 07:03, 楊松泰. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/618b5bdece40c32e3e5b4189/v/7b9ebb5b914c1d4f1e90972c0dbe99af4ee7aea9/擷取.PNG
at 2021-11-10 07:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c5923b459852bde5ee77a7705c0617f65ab83807/font.png
at 2021-11-10 07:04, Support Team said: 中文，字體應該選Arial Unicode MS，或新細明體等中文字體如果選Arial，Times New Roman這些英文字體，PDF不能顯示中文
at 2021-11-10 07:11, 楊松泰. said: 能夠在發票單上列出客人的電話號碼嗎?
at 2021-11-10 07:11, 楊松泰. said: 己經在客戶資料儲存了相關資料
at 2021-11-10 07:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/526c50d685dc2df3a7647c5ecb8184acdc46e035/2021-11-10_15-12-20-發票_-_Google_Chrome.png

2021-11-11-Chat transcript on hk1.coweasy.com started on Thur-0688.json

at 2021-11-11 02:51, Kar Leung. said: do your system support HKTVMall?
at 2021-11-11 02:52, Support Team said: 可匯入發票和收款
at 2021-11-11 02:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14601c93ea0329f1f39f466620a8b039b98f4cc6/image.png
at 2021-11-11 02:52, Kar Leung. said: we have daily order from HKTVMall
at 2021-11-11 02:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ddb65a2fc82ea66c90c5ad6bd0fc520c7a07c860/image.png
at 2021-11-11 02:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b91182d149882105aa382cfe2e043d45b5e4dcd/image.png
at 2021-11-11 02:56, Kar Leung. said: how about inventory /
at 2021-11-11 02:56, Kar Leung. said: can your system work with HKTVMall?
at 2021-11-11 02:57, Support Team said: HKTVMall 只可會匯入發票和收款

2021-11-11-Chat transcript on hk1.coweasy.com started on Thur-0689.json

at 2021-11-11 02:02, denise@rbphc.com. said: 請問自訂採購訂單的內容如何轉英文
at 2021-11-11 02:05, Support Team said: 系統預設的會跟語言轉換, 系統語言轉英文, 表單會跟住轉
at 2021-11-11 02:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b78efde7794cd47924bb5e8ed2c3c679c805cb2/image.png
at 2021-11-11 02:05, Support Team said: 或者直接修改文字為英文
at 2021-11-11 02:07, denise@rbphc.com. said: 公司電話應如何修改?
at 2021-11-11 02:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b02b04d46da69dee79d63f45d8dd1a6076d5fe41/image.png
at 2021-11-11 02:08, denise@rbphc.com. said: 要管理員才能修改?
at 2021-11-11 02:09, Support Team said: 是的
at 2021-11-11 02:09, denise@rbphc.com. said: 好，謝謝
at 2021-11-11 02:31, denise@rbphc.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/618c78e1ce40c32e3e0b3edf/v/abe5291a0f3d8c4a43e6d6a36162e1e47f9bf0be/PO_637722233867880426.pdf
at 2021-11-11 02:32, denise@rbphc.com. said: 想問purchaser在哪輸入?
at 2021-11-11 02:32, denise@rbphc.com. said: 然後U.P可改成unit price嗎?
at 2021-11-11 02:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c5cee29cf015a261ad3824398647084e16fba281/image.png
at 2021-11-11 02:34, Support Team said: unit price 直接修改文字
at 2021-11-11 02:36, denise@rbphc.com. said: purchaser在採購單輸入>
at 2021-11-11 02:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d3dd362a590ef7fcce8ed2f05e679ec846fb1471/image.png
at 2021-11-11 02:37, Support Team said: 是的
at 2021-11-11 02:40, denise@rbphc.com. said: 但採購訂單中的採購員不是應該在採購訂單輸入? 因為我在採購單找不到可輸入採購員的column
at 2021-11-11 02:42, Support Team said: 預設沒有採購員欄位
at 2021-11-11 02:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0304be37fedd832e1ff861564f1162ba9670b856/image.png
at 2021-11-11 02:42, Support Team said: 需要訂購佣金模組, 才會有銷售員 和 採購員 這2欄
at 2021-11-11 03:01, denise@rbphc.com. said: purchase order可以顯示QTY總數嗎?
at 2021-11-11 03:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a33ce46606e31e2edd6e475eea979a134edd74af/image.png
at 2021-11-11 03:12, denise@rbphc.com. said: QTY不想要小數後2位數，如72.00想轉72應如何輸入?
at 2021-11-11 03:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8ebec1fe5a36f249027b3042c1a3da47e25fc421/image.png

2021-11-11-Chat transcript on hk1.coweasy.com started on Thur-0690.json

at 2021-11-11 07:09, Kar Leung. said: 請問支持寄賣嗎？
at 2021-11-11 07:10, Kar Leung. said: 我地先運貨給客人，一個月後，他賣了多少才結帳，開invoice
at 2021-11-11 07:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7e846459c1cb5dfdbb962d780400a071e146ce2b/2021-11-11_15-09-53-升級模組_-_Google_Chrome.png
at 2021-11-11 07:12, Support Team said: 如只做Consign Out，不需升級模組可當客戶是一個倉，為客戶建立地區，Consign Out 時做轉倉，轉到該客戶地區
at 2021-11-11 07:12, Support Team said: 實際有銷售時，再出發票，庫存地區選該客戶地區
at 2021-11-11 07:14, Kar Leung. said: 明白，那麼你的模組和你說的方法有什麼分別？
at 2021-11-11 07:15, Support Team said: Consign In 不能通過地區來處理，需要升級模組才管理到 Consign In 的庫存數
at 2021-11-11 07:16, Kar Leung. said: 會有 Consign in 嗎？
at 2021-11-11 07:16, Kar Leung. said: 這是別人給我們寄賣？
at 2021-11-11 07:16, Support Team said: 是的
at 2021-11-11 07:17, Kar Leung. said: 你們系統支持多少個倉？
at 2021-11-11 07:18, Support Team said: 沒有限制
at 2021-11-11 07:19, Support Team said: 但太多的話，庫存閱覽之類的報表查看時會不方便
at 2021-11-11 07:19, Kar Leung. said: 我們有不同salesman 跟客人
at 2021-11-11 07:20, Kar Leung. said: 能在開單時把salesman 的名字放進去嗎
at 2021-11-11 07:20, Kar Leung. said: 因爲要計commission
at 2021-11-11 07:22, Support Team said: 如只顯示，可以在說明/地址等欄位填寫
at 2021-11-11 07:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fbec8913b6ecf4db849734736295c14ff0452593/圖片.png
at 2021-11-11 07:22, Support Team said: 如需系統計算佣金，需要訂購佣金模組
at 2021-11-11 07:30, Kar Leung. said: we just need to know what products and how many sold by a particular salesman
at 2021-11-11 07:30, Kar Leung. said: then we will calculate the commission with an excel spreedsheet
at 2021-11-11 07:33, Kar Leung. said: 可以void invoice 嗎？
at 2021-11-11 07:33, Support Team said: 需要訂購佣金模組, 才會有銷售員欄位只可以在說明/地址或其他沒有用到的欄位輸入
at 2021-11-11 07:33, Support Team said: 可以 void 單
at 2021-11-11 07:34, Kar Leung. said: 有限制嗎？
at 2021-11-11 07:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ff4d9c7f447b317fc60b97f743ca17a913d89ae/2021-11-11_15-33-55-銷售（出貨）_-_Google_Chrome.png
at 2021-11-11 07:34, Support Team said: 你指什麼限制？
at 2021-11-11 07:34, Support Team said: 可set權限
at 2021-11-11 07:34, Kar Leung. said: 如只可以void 當天的單
at 2021-11-11 07:35, Support Team said: 某些用戶不能void單
at 2021-11-11 07:35, Support Team said: 這樣的限制沒有
at 2021-11-11 07:38, Kar Leung. said: 有backup m嗎？
at 2021-11-11 07:38, Kar Leung. said: 做錯了，能不能 roll back?
at 2021-11-11 07:40, Support Team said: 沒有用戶層面的備份還原，備份還原只當伺服器有問題時才會用到
at 2021-11-11 07:41, Support Team said: 用戶可定期匯出excel以作備份
at 2021-11-11 07:41, Support Team said: 基礎數據和多數單據，都可以用excel 匯出匯入
at 2021-11-11 07:41, Kar Leung. said: 你們的server 有 DR嗎？
at 2021-11-11 07:44, Support Team said: 於每晚凌晨時分自動備份數據
at 2021-11-11 07:52, Kar Leung. said: 能匯入HSBC statement 對單嗎？
at 2021-11-11 07:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/23cf44109c7a02b1152e9ef3e21736a824a9a5e2/2021-11-11_15-53-53-(主頁)_會計_-_Google_Chrome.png
at 2021-11-11 07:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/515c8aa2df0d22184e081fa0a896f89cedc3ec52/2021-11-11_15-54-02-銀行月結單輸入_-_Google_Chrome.png
at 2021-11-11 07:54, Support Team said: 可匯入 CSV file
at 2021-11-11 08:02, Kar Leung. said: 貨倉在哪里建立呢？
at 2021-11-11 08:03, Support Team said: 庫存 - 地區
at 2021-11-11 08:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/35d9c1d24aed17d7008db264a579255d5b8afb45/2021-11-11_16-03-26-庫存_-_Google_Chrome.png
at 2021-11-11 08:07, Kar Leung. said: 地區是 倉庫？
at 2021-11-11 08:07, Support Team said: 是的
at 2021-11-11 08:21, Kar Leung. said: 怎麼做轉出和轉入不同的地區？
at 2021-11-11 08:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64e393196cecc5585a9457a6cc2c6bdaf896b0ce/2021-11-11_16-22-20-(主頁)_庫存_-_Google_Chrome.png
at 2021-11-11 08:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5f2bb55a8d7a6ec38f26d5dcc65e7c574316f0d5/2021-11-11_16-23-02-庫存轉倉_-_Google_Chrome.png
at 2021-11-11 08:28, Kar Leung. said: 採購單價，能只限老板才可以看到嗎？
at 2021-11-11 08:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f2a8848ff4d75080c057d7288cf81f1c0323f941/2021-11-11_16-29-43-權限_-_Google_Chrome.png
at 2021-11-11 08:30, Support Team said: 用戶權限
at 2021-11-11 08:31, Kar Leung. said: 採購單能有貨物的照片麼？
at 2021-11-11 08:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de383c484838a9ac808c3351254da592fdbfc38e/2021-11-11_16-37-30-採購訂單_-_Google_Chrome.png
at 2021-11-11 08:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/29cfe442a617fc8eb7fd41a322517d0722091c2c/2021-11-11_16-37-45-採購訂單_-_Google_Chrome.png
at 2021-11-11 08:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/edb7d9face44f25461f0725e844010bde566d8e9/2021-11-11_16-38-08-採購訂單_-_Google_Chrome.png
at 2021-11-11 08:38, Support Team said: { System.Drawing.Image.FromFile(Inventory.Picture) }
at 2021-11-11 08:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/18d9bf1c42deacebd6b4dbe9c58c69cfb8ecd3bb/2021-11-11_16-39-04-庫存_-_Google_Chrome.png

2021-11-16-Chat transcript on coweasy.com started on Tuesday,-0695.json

at 2021-11-16 09:44, Joe. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61937d45ce40c32e3e71a1f8/v/bed861886dca6b4d33e13ae6bf63ed36e8ef6352/image.png
at 2021-11-16 09:44, Joe. said: 是否 可以帮我查看一下Freetek公司的系统操作是否正常
at 2021-11-16 09:45, Joe. said: 因为我这边在做账务的时候，在销售模块那会很慢
at 2021-11-16 09:46, Joe. said: FREETEK INTERNATIONAL CO LIMITED这个公司的
at 2021-11-16 09:52, Support Team said: 系統後台檢查了應該沒有問題這個客戶是否有很多發票沒有做收款，如太多紀錄在客戶端可能需要較多時間顯示

2021-11-16-Chat transcript on hk1.coweasy.com started on Tues-0693.json

at 2021-11-16 05:27, 小羅. said: 有 Muti currency吗?
at 2021-11-16 05:28, Support Team said: 小企雲沒有
at 2021-11-16 05:28, Support Team said: 企業雲才有
at 2021-11-16 05:29, 小羅. said: 現在我能轉用企親業雲嗎?
at 2021-11-16 05:31, Support Team said: 在試用期間，請用管理員用戶的電郵地址發送電郵到 support@coweasy.com 申請升級，請註明公司名稱
at 2021-11-16 05:31, Support Team said: 或者用另外一個電郵再註冊新帳號

2021-11-18-Chat transcript on coweasy.com started on Thursday-0698.json

at 2021-11-18 09:06, V1637226322385108 said: 我有用你地服務
at 2021-11-18 09:07, V1637226322385108 said: 想問寄銷應如何處理
at 2021-11-18 09:08, Support Team said: 你給人地寄賣，還是人地給你，還是2樣都要？
at 2021-11-18 09:11, V1637226322385108 said: 人地給我\
at 2021-11-18 09:12, V1637226322385108 said: 入左倉存, 但月結賣出數量
at 2021-11-18 09:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/df4f08e01d64dff358c41d0d52119c2486dd8df4/2021-11-18_17-12-40-升級模組_-_Google_Chrome.png
at 2021-11-18 09:13, V1637226322385108 said: 要另外加錢?
at 2021-11-18 09:13, Support Team said: 入的要訂購升級模組才處理到
at 2021-11-18 09:13, Support Team said: 是的

2021-11-19-Chat transcript on hk1.coweasy.com started on Frid-0699.json

at 2021-11-19 02:02, denise@rbphc.com. said: 如果1號發票已付款後退貨，退貨的價錢可在2號發票付款時才扣減嗎?
at 2021-11-19 02:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0a77299ea65d8d79eb92a3119e75250d9e75c6c0/06-33-銷售（出貨）.png
at 2021-11-19 02:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e947898f2ac4987b49d28caa5afcf774a96822e6/-35-13-收款（客戶）.png
at 2021-11-19 02:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e70bc11eba02789b03b45062ecae289f6f1f29a9/-36-25-收款（客戶）.png

2021-11-22-Chat transcript on coweasy.com started on Monday, -0703.json

at 2021-11-22 08:15, Kelly TSO. said: 想問一下為什麼LEDGER 跟Pand L 不一致
at 2021-11-22 08:15, Kelly TSO. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619b3fbcce40c32e3e7ed083/v/a2ce9be8d8d9c3ca89f444f913f34fadd4619738/image.png
at 2021-11-22 08:16, Kelly TSO. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619b3fbcce40c32e3e7ed083/v/7b80d3ee6ae8220ea673c159d5adbd4d4edc0acc/image.png
at 2021-11-22 08:16, Kelly TSO. said: PNL 60500 不過LEDGER 應該係63800
at 2021-11-22 08:18, Support Team said: 最後那條3300是什麼單
at 2021-11-22 08:18, Kelly TSO. said: reallocation
at 2021-11-22 08:20, Kelly TSO. said: 為什麼所有的REALLOCATION 都唔計入PNL?
at 2021-11-22 08:22, Support Team said: 這個P&L是怎樣來的，和系統預設的報表不同
at 2021-11-22 08:41, Kelly TSO. said: 都是由你們系統出來的
at 2021-11-22 08:42, Support Team said: 是哪裡按出來的？
at 2021-11-22 08:49, Kelly TSO. said: 應該話係用你地的資料合併左另一個EXCEL
at 2021-11-22 08:49, Kelly TSO. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619b3fbcce40c32e3e7ed083/v/86eb612a7cbeae9604953269b34d450a6757500b/image.png
at 2021-11-22 08:50, Support Team said: 這個報表顯示幾多？

2021-11-23-Chat transcript on coweasy.com started on Tuesday,-0704.json

at 2021-11-23 07:32, Annie . said: 我想問問我禁入去採購單個度, 禁個個禁採購單號, 正常會出另一頁顯示個張採購單內容, 但我依家個頁變左空白頁
at 2021-11-23 07:33, Annie . said: SALES 都一樣有咁既情況
at 2021-11-23 07:34, Support Team said: 哪個頁面? 請截圖
at 2021-11-23 07:34, Annie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619c986ece40c32e3ed2b009/v/c97a6377c163cd74607a1dc921db45be05ab623f/image.png
at 2021-11-23 07:34, Support Team said: 這裡之前一頁
at 2021-11-23 07:35, Annie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619c986ece40c32e3ed2b009/v/975b79d4dc0d3af3d7a99232141963407a67fa6e/image.png
at 2021-11-23 07:36, Support Team said: 其他單據都是這樣?
at 2021-11-23 07:36, Annie . said: SALES 都係
at 2021-11-23 07:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f6e1ed0d27aae8c759a34536d821770598cee2ed/image.png
at 2021-11-23 07:40, Support Team said: 空白這頁, right click, 另存新檔, file 給我們檢查一下
at 2021-11-23 07:41, Annie . said: 收到?
at 2021-11-23 07:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5111ed6cc8f9a12c36f81b51ebc102d2cf5af0c/image.png
at 2021-11-23 07:43, Support Team said: 試試用 notepad 打開, copy & paste 內容給我們
at 2021-11-23 07:45, Annie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619c986ece40c32e3ed2b009/v/f954615a5d9ebd43c12c657a209c584e6f76b277/PAGE.txt
at 2021-11-23 07:46, Support Team said: 空白那頁, 不是記錄
at 2021-11-23 07:47, Annie . said: 咁我都開唔到個內容
at 2021-11-23 07:48, Support Team said: 在空白這頁, right click, 另存新檔
at 2021-11-23 07:49, Annie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619c986ece40c32e3ed2b009/v/e406c6427d398174e1ff5124a061b303e8e7faef/BLANK.txt
at 2021-11-23 07:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/464e8259dd8991a6a78c551b4f4637196b086767/image.png
at 2021-11-23 07:53, Support Team said: 科目表修改這個科目, 名稱不要有分行
at 2021-11-23 07:53, Annie . said: 好
at 2021-11-23 07:53, Support Team said: 收入科目也看看有沒有
at 2021-11-23 07:54, Annie . said: 依家可以了, 謝謝

2021-11-23-Chat transcript on coweasy.com started on Tuesday,-0705.json

at 2021-11-23 09:40, Tommy. said: 系統如何記錄closing stock
at 2021-11-23 09:41, Tommy. said: 購買 10支鉛筆, 銷售2支, 餘下8支 ; 應該點入先可以顯示Closing stock
at 2021-11-23 09:42, Tommy. said: 系統如何記錄closing stock
at 2021-11-23 09:43, Tommy. said: 購買 10支鉛筆, 銷售2支, 餘下8支 ; 應該點入先可以顯示Closing stock
at 2021-11-23 09:44, Support Team said: 採購和銷售有沒有輸入？
at 2021-11-23 09:44, Tommy. said: yes
at 2021-11-23 09:45, Support Team said: 可參考庫存滾存，系統自動以Weighted Average計算的
at 2021-11-23 09:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d034ff0939343949fdc36bd455660bbb8bdef1e5/image.png
at 2021-11-23 09:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/68b0f8f26c2ffb0c730b76b29cc10a54143e7fa5/image.png
at 2021-11-23 09:46, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting
at 2021-11-23 09:46, Tommy. said: let me check ,thanks
at 2021-11-23 09:46, Support Team said: 如系統自動計算和實際不同, 可在會計輸入直接Debit Credit 入

2021-11-24-Chat transcript on coweasy.com started on Wednesda-0706.json

at 2021-11-24 02:13, Annie . said: 早晨想問問個庫存問題的
at 2021-11-24 02:14, Annie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619d9fbcce40c32e3e37c70b/v/9b9012d5157b70fab016db7597ba784cb84b40b6/image.png
at 2021-11-24 02:14, Annie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619d9fbcce40c32e3e37c70b/v/0ca3817127d2d580be427cc2bb0d13b905807211/image.png
at 2021-11-24 02:14, Annie . said: 想問問點解51999 係$0, 但明細就會有-64000 呢個數字?
at 2021-11-24 02:15, Support Team said: 期初/期末, 在每年/每月 的首日/末日輸入
at 2021-11-24 02:17, Annie . said: 即係呢個日期要揀月頭/月尾?
at 2021-11-24 02:17, Annie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619d9fbcce40c32e3e37c70b/v/a54e350993ac4fd73b82576e3bfacf61e48ea80a/image.png
at 2021-11-24 02:17, Support Team said: 在這裡自動generate要選月尾
at 2021-11-24 02:18, Annie . said: 咁我係唔係每個月月頭同月尾都要gen一次?
at 2021-11-24 02:19, Support Team said: 每年年末或每月月尾gen一次, 今期期末=下期期初
at 2021-11-24 02:20, Annie . said: 咁就會係BL & P&L 度會睇到個STOCK?
at 2021-11-24 02:20, Support Team said: 是的
at 2021-11-24 02:27, Annie . said: 唔好意思, 想再問多少少例如依家呢個係11月30日, 咁我入到去上圖畫面, 咁就可以禁期未庫存同期初庫存2個制各1次, 咁就會出現期初同期末 既STOCK 金額出黎?
at 2021-11-24 02:27, Annie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619d9fbcce40c32e3e37c70b/v/c15dd9bfa75528b6549d1c1ff7fc2c82b778251e/image.png
at 2021-11-24 02:27, Support Team said: 是的

2021-11-24-Chat transcript on coweasy.com started on Wednesda-0710.json

at 2021-11-24 07:37, Elvan. said: 請問入左PO , why搵吾反record
at 2021-11-24 07:40, Support Team said: 試試日期範圍選闊些
at 2021-11-24 07:41, Elvan. said: choose : This year
at 2021-11-24 07:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/21668be26d6e6d9cc4e6f8f3c06db406b85bed2f/image.png
at 2021-11-24 07:43, Elvan. said: 已經揀左
at 2021-11-24 07:43, Support Team said: 選闊些
at 2021-11-24 07:44, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619de81fce40c32e3e6b5bb6/v/4a7df094020907d9857c26a3578c7ffb1fe6e757/image.png
at 2021-11-24 07:45, Elvan. said: 都無
at 2021-11-24 07:47, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619de81fce40c32e3e6b5bb6/v/41cb3d88c7f74672c94dd81ed04ff949b0ab4e7e/image.png
at 2021-11-24 07:48, Elvan. said: User access right?
at 2021-11-24 07:49, Support Team said: 有沒有編號？
at 2021-11-24 07:50, Elvan. said: can create & save , cannot search record,
at 2021-11-24 07:50, Elvan. said: No number can provide
at 2021-11-24 07:51, Elvan. said: Admin user can create , save. search record
at 2021-11-24 07:51, Support Team said: 那看看void/pending list 有沒有
at 2021-11-24 07:53, Elvan. said: inside pending list
at 2021-11-24 07:54, Elvan. said: How can we setting this user can create PO only
at 2021-11-24 07:56, Support Team said: 只新增，不可以修改？
at 2021-11-24 07:56, Elvan. said: 加埋修改
at 2021-11-24 07:58, Support Team said: 不要設置pending，否則該用戶只可修改未approved的單據，已approved的不可再改
at 2021-11-24 08:09, Elvan. said: pend setting 沒有任何設置, 為何儲存PO後會落到pending list
at 2021-11-24 08:09, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619de81fce40c32e3e6b5bb6/v/ca3b7504c31c66efdf6e8643b3cf002016070755/image.png
at 2021-11-24 08:09, Support Team said: 這是設置，這個用戶可審批的下級
at 2021-11-24 08:10, Support Team said: 看看admin或其他用戶的審批，有沒有tick了這個用戶
at 2021-11-24 08:11, Support Team said: 取消審批之前，要先審批/刪除所有待批單據，否則沒有用戶可審批這些單據就會一直留在待批
at 2021-11-24 09:14, Elvan. said: 可否清除過往記錄
at 2021-11-24 09:14, Elvan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619de81fce40c32e3e6b5bb6/v/c4e0fd1c013f3249319f930f606b81ddf20367dd/image.png
at 2021-11-24 09:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f274e71da23ddd2d03759ea2ac50bf0417307ba6/image.png
at 2021-11-24 09:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e11768d2f1a8fc6e88f4ca543ff7d2ddb782a2b3/image.png

2021-11-24-Chat transcript on hk1.coweasy.com started on Wedn-0707.json

at 2021-11-24 04:18, Ms Chan. said: 請問可以在那裡加 Location, 例如加多一個貨倉 3
at 2021-11-24 04:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f3e18fe50586f3aef224be87b5784739b626db29/image.png

2021-11-24-Chat transcript on hk1.coweasy.com started on Wedn-0708.json

at 2021-11-24 04:43, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/619dbff2ce40c32e3edf1dbd/v/6e3269c4f3fdd489262fa25d6c99415ef52da265/image.png
at 2021-11-24 04:44, Ms Chan. said: 點解沒有可以加SN?
at 2021-11-24 04:45, Ms Chan. said: 使用序號時沒有欄位SN?
at 2021-11-24 04:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ee7cbad52265926fe0a7f9fcd1fbb9fd6c12e05/2021-11-24_12-45-09-採購單（收貨）_-_Google_Chrome.png
at 2021-11-24 04:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d70c411f69af8dc20f8b22b8c065df572b695a6f/2021-11-24_12-45-22-採購單（收貨）_-_Google_Chrome.png
at 2021-11-24 04:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85e68de3ed32874429a469fe4a2d6fb4e616c45f/2021-11-24_12-45-52-採購單（收貨）_-_Google_Chrome.png
at 2021-11-24 04:58, Ms Chan. said: 入了SN 可以在那裡見到及列印?
at 2021-11-24 05:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b76099e35719e771250bf276578eafc9c7800b01/2021-11-24_12-59-29-採購單（收貨）_-_Google_Chrome.png
at 2021-11-24 05:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ce1705833505a65cd758808de31a0fcc65c2667e/2021-11-24_13-00-55-採購單_-_Google_Chrome.png
at 2021-11-24 05:06, Ms Chan. said: 只想在報表能看見已可?
at 2021-11-24 05:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/745613d413b658ac98362e46102da163ac09f8bf/2021-11-24_13-06-36.png

2021-11-29-Chat transcript on hk1.coweasy.com started on Mond-0715.json

at 2021-11-29 03:34, BabyBasic. said: Hi 請問點樣設定唔同既warehouse?
at 2021-11-29 03:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a4b0c149e7785f8b59e4cae5fc45741bcf29a997/2021-11-29_11-36-28-庫存_-_Google_Chrome.png
at 2021-11-29 03:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/595c59c6fbdbe860b868b9fd6875e38476e3a40f/2021-11-29_11-36-50-地區_-_Google_Chrome.png
at 2021-11-29 03:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cdf7dbee0101514a072e6dc637da2adae3d41ef6/2021-11-29_11-37-32-採購單（收貨）_-_Google_Chrome.png
at 2021-11-29 03:43, BabyBasic. said: 我於warehouse內 按新增或閱覽都沒有任何反應
at 2021-11-29 03:45, Support Team said: 按新增後直接在地區輸入再儲存
at 2021-11-29 04:14, BabyBasic. said: 為何我輸入名稱後, 有些會自動後面加上 consignOut?
at 2021-11-29 04:16, BabyBasic. said: 想下載create產品的template應係邊到搵到?
at 2021-11-29 04:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/859fc24cd519c7d0825b364b23ed861ff631de5a/2021-11-29_12-16-02-地區_-_Google_Chrome.png
at 2021-11-29 04:16, Support Team said: 不要tick這裡
at 2021-11-29 04:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ca6b024081adf770386d7133237507649118ea8/2021-11-29_12-16-49-庫存_-_Google_Chrome.png
at 2021-11-29 04:17, Support Team said: 不選，直接匯出
at 2021-11-29 04:18, BabyBasic. said: 我沒有看到有 寄存轉出口 這個字眼
at 2021-11-29 04:18, BabyBasic. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a446d6ce40c32e3ed1b188/v/169cc144549713ab1d63a6cb85ab2416dc608203/image.png
at 2021-11-29 04:20, Support Team said: 你先刪除ConsignOut的，試試儲存後按新增，再入下一個地區
at 2021-11-29 04:22, BabyBasic. said: refresh後再新增就沒有了, thanks

2021-11-29-Chat transcript on hk1.coweasy.com started on Mond-0716.json

at 2021-11-29 03:07, Raymond Chan. said: 點解我搵唔到fixed asset register gei?
at 2021-11-29 03:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf5a3acecef04413fe5f002dc7e5e45bd4b47840/image.png
at 2021-11-29 03:35, Support Team said: 可以的，同事可安排在後臺為客戶開啟相關升級功能
at 2021-11-29 03:47, Raymond Chan. said: 請問點樣將local currency轉為非HKD呢？
at 2021-11-29 03:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2b1ce083f568704c6397d4ba10601c3653ac5786/_12-35-48-Dashboard.png
at 2021-11-29 03:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aa4b1863f08e2aba5f2de20e3087ade4fa0e34d6/_12-36-13-多貨幣.png
at 2021-11-29 03:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/726fe827abd1a83c11f86b24fa65beb7d6298dba/-23-31-會計人員輸入.png
at 2021-11-29 03:51, Raymond Chan. said: 香港註冊的公司，但係我想將CNY轉為local currency
at 2021-11-29 03:51, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a43d6dce40c32e3e080608/v/3a1545c4f993332b82997343e8c92e3d9f90ba68/image.png
at 2021-11-29 03:52, Support Team said: 刪除CNY，再直接修改HKD改為CNY

2021-11-29-Chat transcript on hk1.coweasy.com started on Mond-0718.json

at 2021-11-29 09:38, Raymond Chan. said: 請問opening setup 度的retained earning b/f 應該入在哪裡呢？
at 2021-11-29 09:38, Support Team said: 不需要入
at 2021-11-29 09:39, Support Team said: 自動會用所有其他的科目計算

2021-11-30-Chat transcript on hk1.coweasy.com started on Tues-0719.json

at 2021-11-30 03:11, Lilian. said: 試用緊小企雲
at 2021-11-30 03:11, Lilian. said: 想問下我地每個STAFF都有一張
at 2021-11-30 03:12, Support Team said: 請問需要我幫手嗎?
at 2021-11-30 03:14, Lilian. said: 想問下我地每個STAFF都有一張virtual credit card, 係咪應該為每一個STAFF嘅信用卡都一個ACC，有冇得設定子帳戶？
at 2021-11-30 03:18, Support Team said: Account Receivable / Account Payable / Accrual Expense 分別只有1個科目， 這幾個科目在 銷售/採購/支出 模組輸入單據，會自動跟 客戶/供應商/員工或提供商再分 sub-ledger如董事往來/員工往來這些科目就需要分開不同科目

2021-11-30-Chat transcript on hk1.coweasy.com started on Tues-0723.json

at 2021-11-30 08:59, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a5e776ce40c32e3ef38a4f/v/4c493a72ac3c713a2dc56b6c0b86bab8d7a00ee2/未命名.png
at 2021-11-30 08:59, Raymond Chan. said: 你好，audit report 的cover letter裡面，月份英文如何設置全大寫呢？
at 2021-11-30 09:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0f23c213d097c3c7a616a41bec9a2a2ab8905845/2021-11-30_17-02-27-Audit_Report_Information_-_Google_Chrome.png
at 2021-11-30 09:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4a4c68bc474ace33c8aa12c02b9a9fcb60150764/2021-11-30_17-05-16.png
at 2021-11-30 09:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/738142e89ecd733cd287fe749926ca61aebb4087/2021-11-30_17-05-33-Audit_Report_-_Google_Chrome.png
at 2021-11-30 09:06, Support Team said: Info.YEDate.ToString("dd MMMM, yyyy", new System.Globalization.CultureInfo("en-gb")) 的後面加上 .ToUpper()
at 2021-11-30 09:07, Support Team said: 另存mrt和上傳請參考FAQ
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm_Audit
at 2021-11-30 09:22, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a5e776ce40c32e3ef38a4f/v/17653d6a61a5ed0e6c8a810b1c2db75283cd42cd/未命名.png
at 2021-11-30 09:23, Raymond Chan. said: 我地cpa只有英文業務名稱，呢個位置留空了，每次save完之後，都自動填充返我地com sec 間公司名
at 2021-11-30 09:39, Raymond Chan. said: 另外，請問auditor's report header 可以添加圖片的嗎？
at 2021-11-30 09:42, Support Team said: 可以試試copy & paste 圖片
at 2021-11-30 09:42, Support Team said: 儲存前請按preview 查看
at 2021-11-30 10:13, Raymond Chan. said: audit financial statement 點解全部匯入中文gei？可以選擇匯入英文嗎？
at 2021-11-30 10:13, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a5e776ce40c32e3ef38a4f/v/149c5e5c9c5632d611560b2c665975df0bde0d68/image.png

2021-12-01-Chat transcript on hk1.coweasy.com started on Wedn-0724.json

at 2021-12-01 02:03, Raymond Chan. said: 請問audit report裡面的financial statement, P&L 點樣設置income tax expenses 就算係0都要show出黎呢？
at 2021-12-01 02:03, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a6d71fce40c32e3e036ef8/v/2e7def49df8aa470e0082109ea045201ccd774c4/image.png
at 2021-12-01 02:06, Support Team said: 其實這是核數報告內需要特別顯示的一蘭
at 2021-12-01 02:06, Support Team said: 一般來說，在我們系統的損益表內也可以設置這個支出項目，第一層性質，可選擇 “其他支出”
at 2021-12-01 02:08, Raymond Chan. said: 我已經係系統set左
at 2021-12-01 02:08, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a6d71fce40c32e3e036ef8/v/472b5c79b09c0190b26b7d801dda2310264e2cc7/image.png
at 2021-12-01 02:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f470e6273aa4db42bf3088394315f984b7bf9dae/2021-12-01_10-05-20-Financial_Statements_-_Google_Chrome.png
at 2021-12-01 02:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5cc8cf952adf754d43e2df56dc5240e98b632efd/2021-12-01_10-06-57-Audit_Report_-_Google_Chrome.png
at 2021-12-01 02:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f4289f047e6805747174c7026beeeae674709e6/2021-12-01_10-07-15-Audit_Report_-_Google_Chrome.png
at 2021-12-01 02:09, Support Team said: 這裡設置數字格式, — 改為 0
at 2021-12-01 02:15, Raymond Chan. said: 已經改左
at 2021-12-01 02:15, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a6d71fce40c32e3e036ef8/v/580f79688db41becedd8614255cb4963349e0291/image.png
at 2021-12-01 02:15, Raymond Chan. said: 但係都無出tax expenses
at 2021-12-01 02:15, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a6d71fce40c32e3e036ef8/v/998bc3c30f02de78141a08296848520feaf8e8f7/image.png
at 2021-12-01 02:16, Support Team said: 上傳了mrt？
at 2021-12-01 02:17, Raymond Chan. said: 系呢度preview的
at 2021-12-01 02:17, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a6d71fce40c32e3e036ef8/v/1a4270dfd3d7b899c46e17f7a0052480e73e0f6a/image.png
at 2021-12-01 02:24, Raymond Chan. said: 謝謝你！
at 2021-12-01 02:26, Raymond Chan. said: 另外，balance sheet 呢度，current liabilities, 前面可否加上Less:
at 2021-12-01 02:26, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a6d71fce40c32e3e036ef8/v/a2922ad9ddb56b1defda022f3efb04c9ef33bb0f/image.png
at 2021-12-01 02:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/24c661631809701dae22654636426acd12f95a24/2021-12-01_10-33-06-Audit_Report_-_Google_Chrome.png
at 2021-12-01 02:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e42a3c1c26f675da52dc7714db4eef11cb3c0865/2021-12-01_10-33-18-Audit_Report_-_Google_Chrome.png
at 2021-12-01 02:35, Support Team said: {Entries_BL.NONature == "流動負債" ? "LESS" : ""}
at 2021-12-01 02:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4db036ceb8e48070834940e9545e0334633e0b87/2021-12-01_10-33-34-Financial_Statements_-_Google_Chrome.png
at 2021-12-01 02:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9a24dea0ccec2e95edac4220ec8345682b9f01ae/2021-12-01_10-34-45-Audit_Report_-_Google_Chrome.png
at 2021-12-01 02:40, Support Team said: 加一欄, expression 入 {Entries_BL.NONature == "流動負債" ? "LESS" : ""}流動負債 跟輸入的Display nature
at 2021-12-01 02:44, Raymond Chan. said: 我想出黎的expression是這樣呢
at 2021-12-01 02:44, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a6d71fce40c32e3e036ef8/v/cf0d12c9f0384c4e9f685c6529895b78d6bebe9c/image.png
at 2021-12-01 02:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f6020d2632a0fd3842e39557f1f3d0f696046275/image.png
at 2021-12-01 02:45, Support Team said: Entries_BL.Name 前面加: (Entries_BL.NONature == "流動負債" ? "LESS: " : "") +
at 2021-12-01 02:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/62c38ef042481ae197e9eb9354e6bc240c98a4a8/image.png
at 2021-12-01 02:47, Raymond Chan. said: 呢個位呢？
at 2021-12-01 02:47, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a6d71fce40c32e3e036ef8/v/0265ba98f00a8d3a134e20f9a3d001b1a53914bd/image.png
at 2021-12-01 02:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a2255f9ba9b0729fc546606ffad0280e7a06b3ba/image.png
at 2021-12-01 02:56, Raymond Chan. said: nice! 謝謝你！
at 2021-12-01 02:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f12a0646f144a225bc2b3854f22ff21227573e44/image.png
at 2021-12-01 02:58, Support Team said: 或者在這裡直接改字眼會比較簡單
at 2021-12-01 02:59, Raymond Chan. said: 都得，thank you
at 2021-12-01 02:59, Raymond Chan. said: 請問系統有無tax computation的module呢？
at 2021-12-01 02:59, Support Team said: 這樣暫時未有
at 2021-12-01 03:02, Raymond Chan. said: audit repot note 的header，and index可以edit的嗎？
at 2021-12-01 03:02, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a6d71fce40c32e3e036ef8/v/ec5f63d0b6f30b93e58463329c1c629f2f8bdfaa/image.png
at 2021-12-01 03:02, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a6d71fce40c32e3e036ef8/v/12c44bd4e63a1e1b12ac2e1f21b799a46ff4b3fb/image.png
at 2021-12-01 03:04, Support Team said: 這2樣暫時不可以改

2021-12-01-Chat transcript on hk1.coweasy.com started on Wedn-0725.json

at 2021-12-01 02:02, Lilian. said: [09:47, 01/12/2021] Lilian Liu:
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d31243a1a04cecb5f1a4ecdfd947cdf38eb8b67/2021-11-30_17-44-08-Salary_-_Google_Chrome.png[09:48, 01/12/2021] Lilian Liu: 尋日TRACY SEND咗嘅個 CAP圖俾我， 我就係想整咁樣嘅SALARY SLIP 請問點操作？
at 2021-12-01 02:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1db790a2a4e1a7f548087f71a2c350fd04e32cd4/image.png
at 2021-12-01 02:03, Support Team said: 預設的就是
at 2021-12-01 02:06, Lilian. said: 我嗰個唔得。salary slip 1/2 都係咁
at 2021-12-01 02:11, Lilian. said: 我有冇入錯方法？
at 2021-12-01 02:11, Lilian. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a6d78ace40c32e3e0cd847/v/baa6d8574c05caaf75c29f924e7b113d84e7905f/截圖_2021-12-01_上午10.10.30.png
at 2021-12-01 02:11, Support Team said: 有沒有修改過自訂模板?
at 2021-12-01 02:15, Lilian. said: 好似有呀，你會唔會可以SEND返 ORIGINAL俾我。我UPLOAD過？
at 2021-12-01 02:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fcf90af6c894766fea20645bfe41fa42e03249a/SalarySlip.mrt
at 2021-12-01 02:32, Lilian. said: 邊度UPLOAD返？
at 2021-12-01 02:42, Support Team said: 自訂模板請參考 FAQ
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm在薪酬支出記錄進入
at 2021-12-01 03:14, Lilian. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a6d78ace40c32e3e0cd847/v/b28eae9dbde319b254eb62036a5a3f516378a7db/截圖_2021-12-01_上午11.12.52.png
at 2021-12-01 03:14, Lilian. said: 請問點可以將第八行搬返去第五行？
at 2021-12-01 03:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4994d1cbd6002f848411ed1ab8b7eed78b3342ee/2021-12-01_11-17-00-薪酬_及_支出_-_Google_Chrome.png
at 2021-12-01 03:18, Support Team said: 界面暫時未可以調位可以試試匯出excel, 在excel修改再匯入

2021-12-01-Chat transcript on hk1.coweasy.com started on Wedn-0726.json

at 2021-12-01 07:02, Lilian. said: 點樣入EE MPF？
at 2021-12-01 07:04, Lilian. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a71a83ce40c32e3ee322bf/v/3f3b30c6757f81886e962487bf21d5c17377edcf/截圖_2021-12-01_下午3.01.44.png
at 2021-12-01 07:04, Lilian. said: 新入職 唔使供EE 但係SALARY SLIP 又有印到
at 2021-12-01 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/59f3d1e774806727ccf792488d4f9e36278e25f0/2021-12-01_15-05-05-付款_-_Google_Chrome.png
at 2021-12-01 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/84d08a53b5a35f25b2673d616227a89f4d83f9fa/2021-12-01_15-05-14-付款_-_Google_Chrome.png
at 2021-12-01 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c6b6712d398a8e27911edd431cd2ab0f45664211/2021-12-01_15-05-30-付款_-_Google_Chrome.png
at 2021-12-01 07:07, Support Team said: 僱員MPF, 在入expense時不需要處理, 在實際付款時, 才拆5%出來給MPF公司

2021-12-02-Chat transcript on hk1.coweasy.com started on Thur-0728.json

at 2021-12-02 02:29, Lilian. said: 想問下開始入緊數 嘅時候如果想加新嘅銀行戶口落去， 請問係咪都係加落去opening.xls 再IMPORT?
at 2021-12-02 02:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b65242a9e61e6bbab9b6e11e827dcfa398a1f18d/-45-18-(主頁)_會計.png
at 2021-12-02 02:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/98666144df91e25bf3d291c6b87cefe561ae4e2f/16-45-科目列表_.png
at 2021-12-02 02:31, Support Team said: 先在科目表新增

2021-12-03-Chat transcript on coweasy.com started on Friday, -0733.json

at 2021-12-03 04:40, Ms Sita Chan. said: I want to know how can I find the function of Financial Statements
at 2021-12-03 04:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0c0b36ce88b848292786da5504868c289da0fa40/2021-12-03_12-41-44-(Main_Page)_Accounting_-_Google_Chrome.png

2021-12-03-Chat transcript on coweasy.com started on Friday, -0736.json

at 2021-12-03 08:55, V1638521178190620 said: 請問如何登入?
at 2021-12-03 08:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/79777b9988aeaf85f4e4094bb4399bc1146270d9/2021-12-03_16-55-46-CowEasy_-_Google_Chrome.png
at 2021-12-03 08:57, V1638521178190620 said: 想看回read only 版本

2021-12-03-Chat transcript on hk1.coweasy.com started on Frid-0731.json

at 2021-12-03 02:35, Raymond Chan. said: 你好，呢個d account，我無入過transaction，但係系統不給我delete gei？
at 2021-12-03 02:35, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a98218ce40c32e3e19dcd0/v/ee13c3bc98b90bcc0209b0a2d3fa34bca7c45aa1/image.png
at 2021-12-03 02:37, Support Team said: confirm 後提示已使用？
at 2021-12-03 02:44, Raymond Chan. said: 但係個account內無任何record的
at 2021-12-03 02:50, Raymond Chan. said: 謝謝你！另外我想問下，我埋左一年的賬後，有無得鎖定無法任意修改？
at 2021-12-03 02:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1eac845a62d11a60097fb93b7617bb06a218fe80/44-53-公司設定.png
at 2021-12-03 02:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/077181312c9d5678009ba9c5c4fe293f388d13c7/-43-59-公司設定.png

2021-12-03-Chat transcript on hk1.coweasy.com started on Frid-0732.json

at 2021-12-03 02:52, Lilian. said: 我入緊PETTY CASH，我手上有11月同埋我月頭嘅單，可唔可以同一個EXCEL FILE 有2個月份？ 會唔會啲單號出問題？ 定都係人份開每個月IMPORT？
at 2021-12-03 02:53, Support Team said: 可以多個月份
at 2021-12-03 02:55, Support Team said: 按客戶方便就可以，單據多的1張入1個月，單據少的1張入1年都可以
at 2021-12-03 02:59, Lilian. said: 我見你回覆得好快，但有時我個BROWSER 會自己熄咗 ，再開返就冇咗紀錄
at 2021-12-03 03:06, Support Team said: 用戶不能查看聊天紀錄，如需要可提供日期我們轉發當天紀錄給你
at 2021-12-03 03:44, Lilian. said: 我excel import 咗 11月嘅PETTY CASH，咁要邊度UPLOAD返SUPPORTING？
at 2021-12-03 03:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2331d60630aadf6035830383c6d6e4de51b4ace3/image.png

2021-12-03-Chat transcript on hk1.coweasy.com started on Frid-0735.json

at 2021-12-03 07:10, Raymond Chan. said: 你好，呢條交易，我用手機app上傳，手機app上傳埋單據，但是在電腦上面並沒有見到單據的？
at 2021-12-03 07:10, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9c2b4ce40c32e3e515f9f/v/926d837e3080571d7fe62d1a080720a9980d9a44/image.png
at 2021-12-03 07:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/81b4118a8c07d5496724b356d0de499eeca72379/2021-12-03_15-25-58-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-12-03 07:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9284757e978e5728300b4fcdde73c8c6635cdfd/2021-12-03_15-26-02-紀錄_-_Google_Chrome.png
at 2021-12-03 07:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93adc4bd90cffa0d76ffc81b8c6a12635b5f4680/2021-12-03_15-26-10-電腦掃描讀取_-_Google_Chrome.png
at 2021-12-03 07:26, Support Team said: App 輸入的在這裡查看
at 2021-12-03 07:32, Raymond Chan. said: 而我擺voucher number在ledger search的時候，link唔返落app輸入的supporting嗎？
at 2021-12-03 07:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff95729e440e1419fd3d167e28243ec1e19cd215/2021-12-03_15-36-01-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-12-03 07:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3fa81106b6b07b0b430f529ae8698d81c645040a/2021-12-03_15-36-11-員工代付_代收_-_Google_Chrome.png
at 2021-12-03 07:37, Support Team said: 在這個list打開會是這個介面
at 2021-12-03 07:37, Support Team said: 這點我們檢查一下
at 2021-12-03 07:38, Raymond Chan. said: 我意思就是呢個位按理應該會link返app 上傳的附件，但係結果無
at 2021-12-03 07:38, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9c2b4ce40c32e3e515f9f/v/8b8037d83f43881138f07cb19ac63ea1bb98a49c/image.png
at 2021-12-03 07:39, Support Team said: 這點我們檢查一下
at 2021-12-03 07:39, Raymond Chan. said: 應為我地呢排稅局久不久要d客提供所有voucher的單據，如果我們日後雲端處理，呢塊比較concern能不能夠快速提取相應文件

2021-12-03-Chat transcript on hk1.coweasy.com started on Frid-0737.json

at 2021-12-03 07:54, Ms Chan. said: HOW TO ISSUE CREDIT NOTE TO CUSTOMER ?
at 2021-12-03 07:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7de6307ab8c9e76341e5c08c880ce2108c4377c/2021-12-03_15-54-46-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png
at 2021-12-03 07:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cd1b81029c7225ecb53737cd09c870b54ae578e3/2021-12-03_15-55-02-1_new_message_-_Google_Chrome.png
at 2021-12-03 07:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c72aab634f37afc1028b9d37b333dd676e21a89b/2021-12-03_15-55-26-Receipt_(Customers)_-_Google_Chrome.png
at 2021-12-03 07:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f94fd6bf08399dc56da8ab5408f86b31c0892af6/2021-12-03_15-55-41-Receipt_(Customers)_-_Google_Chrome.png
at 2021-12-03 07:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dd87f1c6fdce8a6b37c5c9e35a9a9dfab8ee8080/2021-12-03_15-55-54-Receipt_(Customers)_-_Google_Chrome.png
at 2021-12-03 07:56, Ms Chan. said: already received the payment from customer, but now good is returned. I want to issue credit note.
at 2021-12-03 07:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f7f66d90e8365b31c78eaa3a7d7fe1ef1a49fed6/2021-12-03_15-56-58-Invoice_(Customers)_-_Google_Chrome.png
at 2021-12-03 07:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/229bc0434e1a0c907792947c5fff364d9b19b035/2021-12-03_15-57-12-Receipt_(Customers)_-_Google_Chrome.png
at 2021-12-03 07:57, Support Team said: 已收款的在發票開始
at 2021-12-03 07:57, Ms Chan. said: then after I issue the credit note, how to return the payment from customer ?
at 2021-12-03 07:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/660b94a9c93bbafc05d5ab880355730e985d121a/2021-12-03_15-58-39-Receipt_(Customers)_-_Google_Chrome.png
at 2021-12-03 07:59, Support Team said: 在下一張發票扣減
at 2021-12-03 07:59, Ms Chan. said: so, issued the invoice then in the receipt to issue credit note.. but already received payment , how to input the money to return ?
at 2021-12-03 08:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/91c58f5d6081bf91465e39bcdab449e6b18872b6/2021-12-03_16-00-31-Receipt_(Customers)_-_Google_Chrome.png
at 2021-12-03 08:01, Support Team said: 退貨退款的情況，輸入收取負數金額
at 2021-12-03 08:30, Ms Chan. said: already save the invoice, but I am unable to press return.
at 2021-12-03 08:30, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/fcc3dc7fe78a9233ebf4a737ba83982fbeb33b6e/image.png
at 2021-12-03 08:32, Support Team said: 在紀錄查找打開發票
at 2021-12-03 08:35, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/10272735a364fbd4122d2b4507f7dd6ab968055e/image.png
at 2021-12-03 08:35, Ms Chan. said: 對嗎?
at 2021-12-03 08:36, Ms Chan. said: THEN press save
at 2021-12-03 08:36, Support Team said: 是的
at 2021-12-03 08:36, Support Team said: 這條unsettled 1000 是未收過貨款？
at 2021-12-03 08:38, Ms Chan. said: 沒有收錢
at 2021-12-03 08:38, Support Team said: 這樣就是直接退貨
at 2021-12-03 08:38, Ms Chan. said: 可以扣發票, 對嗎?
at 2021-12-03 08:39, Support Team said: settle了這張發票
at 2021-12-03 08:41, Ms Chan. said: 如果收了錢, 之後是扣發票呢??
at 2021-12-03 08:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b66f38307de66baa3cd97554ec5b88b42d7900b/圖片.png
at 2021-12-03 08:43, Ms Chan. said: 不見有 - 1800
at 2021-12-03 08:43, Support Team said: 3000-1800=1200
at 2021-12-03 08:43, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/ede75270757f6aaba75a508dddd5f682e4849df6/image.png
at 2021-12-03 08:44, Ms Chan. said: 只有發票一張
at 2021-12-03 08:45, Support Team said: 你要有一張收款發票，這張發票退貨，之後其他發票才會用這張來扣
at 2021-12-03 08:45, Ms Chan. said: CN20211201 沒有了
at 2021-12-03 08:45, Ms Chan. said: -1000
at 2021-12-03 08:47, Ms Chan. said: 這張發票是否要入收款先, 之後按 save, 再按 return ???
at 2021-12-03 08:48, Support Team said: 根據實際有沒有收款來操作
at 2021-12-03 08:48, Support Team said: 如已收款，先入收款，再在發票按退款
at 2021-12-03 08:50, Ms Chan. said: 收了錢, 現在不退款, 想扣發票, 怎做 ??
at 2021-12-03 08:50, Support Team said: 入收款
at 2021-12-03 08:50, Support Team said: 在發票按退貨
at 2021-12-03 08:51, Support Team said: 之後的發票收款時：
at 2021-12-03 08:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2ee5cb0c9996af2a9c68a97a1a3f6fcc1c4d3f4b/圖片.png
at 2021-12-03 08:53, Ms Chan. said: step 1
at 2021-12-03 08:53, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/f137c46bfa6e1d0fd937f30e4342ace9c829406c/image.png
at 2021-12-03 08:54, Ms Chan. said: step 2
at 2021-12-03 08:54, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/00aea2d2fe5f171b85fe0c079487331692b021d9/image.png
at 2021-12-03 08:54, Ms Chan. said: step 3
at 2021-12-03 08:55, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/d72e6536a703ce973ed2977147616409b257b755/image.png
at 2021-12-03 08:55, Ms Chan. said: then press " return " ??
at 2021-12-03 08:56, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/63d34b0b8d061ecb492cca539d851512ec7ac459/image.png
at 2021-12-03 08:56, Ms Chan. said: 正確 ??
at 2021-12-03 08:57, Support Team said: 這張單收款和退貨是同一日？
at 2021-12-03 08:57, Ms Chan. said: 是
at 2021-12-03 08:57, Ms Chan. said: 不可以嗎??
at 2021-12-03 08:58, Ms Chan. said: so press " return ""
at 2021-12-03 08:59, Support Team said: 同一日可同一張單這樣做，不同日期要分開2張收款做
at 2021-12-03 08:59, Support Team said: 是的
at 2021-12-03 09:00, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/485dd8c7508dc7a3677ba721e5772ad1c6b75a1b/image.png
at 2021-12-03 09:00, Ms Chan. said: Not balance lol
at 2021-12-03 09:01, Support Team said: receive 入返 1000
at 2021-12-03 09:02, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/c8ffee15dbec77ff14e725bca7546f1a9561321d/image.png
at 2021-12-03 09:02, Ms Chan. said: still not balance
at 2021-12-03 09:02, Support Team said: receive 按 enter
at 2021-12-03 09:03, Ms Chan. said: ok now
at 2021-12-03 09:03, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/0f6af4a9d1ce9c9e6b75bad06866791dee294701/image.png
at 2021-12-03 09:04, Ms Chan. said: then ... how to go to 扣發票??
at 2021-12-03 09:05, Support Team said: 開新收款
at 2021-12-03 09:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ad95ab986660ae2ce56c0703cab12332ae0f3ad0/圖片.png
at 2021-12-03 09:06, Ms Chan. said: Now is okay, I can see -1000
at 2021-12-03 09:06, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/5c56ce6ad6ba72376d339104c5b31e5415fda095/image.png
at 2021-12-03 09:06, Ms Chan. said: Thank you very much
at 2021-12-03 09:19, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/d9ddc8249dc98813082e0b81925d75491fcdc582/image.png
at 2021-12-03 09:20, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/6fb510cc3aa1edc886598dc94034aa9957c29a42/image.png
at 2021-12-03 09:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/40616ee56d70551f34ece574b19e462f738371e0/圖片.png
at 2021-12-03 09:20, Support Team said: 這張是同一張，退貨退款
at 2021-12-03 09:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a22a3f93c026665dccf5858ba67a7b0b38267d28/圖片.png
at 2021-12-03 09:21, Ms Chan. said: Unsettle 是 " 0 " ?
at 2021-12-03 09:21, Support Team said: 這是扣另一張發票
at 2021-12-03 09:22, Support Team said: 已全數收款，或退貨時，unsettled 就是0
at 2021-12-03 09:24, Ms Chan. said: 退貨退款
at 2021-12-03 09:24, Ms Chan. said: step 1
at 2021-12-03 09:25, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/39ed0f6e3df9eb8873071f656ccacdc0aadaee3b/image.png
at 2021-12-03 09:25, Ms Chan. said: then press " return "
at 2021-12-03 09:27, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/927e3582dee81dc6fe1dc309006f70088114a97d/image.png
at 2021-12-03 09:28, Ms Chan. said: But unsettled is 1000 NOT " 0 "
at 2021-12-03 09:28, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/c1fdacff4752c2413e2911ee9f12c8849c5a3b37/image.png
at 2021-12-03 09:28, Support Team said: 在同一張做，這張還未收過款項
at 2021-12-03 09:30, Ms Chan. said: ok re-do
at 2021-12-03 09:30, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/f8b8e30af0dc2e144911cedbfbae19d8464781d9/image.png
at 2021-12-03 09:30, Ms Chan. said: press " save "
at 2021-12-03 09:30, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/aa51c84590938836b9a391c89b7a34ac781f0983/image.png
at 2021-12-03 09:31, Ms Chan. said: then press " return " ?
at 2021-12-03 09:32, Ms Chan. said: Okay... i go to receipt list
at 2021-12-03 09:32, Ms Chan. said: then I found it ...
at 2021-12-03 09:32, Support Team said: 在紀錄查找打開發票
at 2021-12-03 09:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a80c6f69497bf7a7c1a27b1d65498c404dc06c01/圖片.png
at 2021-12-03 09:33, Ms Chan. said: still unsettle 1000
at 2021-12-03 09:33, Support Team said: 這樣分開不同單來做
at 2021-12-03 09:35, Ms Chan. said: why in the receipt I still see the unsettled is 1000 ?
at 2021-12-03 09:35, Ms Chan. said: not the same as your picture ??
at 2021-12-03 09:35, Support Team said: 你是在同一張單
at 2021-12-03 09:36, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/ab7c8773b8e1f95954c49979d66e4139c520e338/image.png
at 2021-12-03 09:36, Ms Chan. said: Here ???
at 2021-12-03 09:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1615cdf7d60e7727cc7b43cb35d71ac76fef5653/圖片.png
at 2021-12-03 09:36, Support Team said: 在紀錄查找打開發票
at 2021-12-03 09:36, Support Team said: 發票按退貨
at 2021-12-03 09:37, Support Team said: 新單頁面就會顯示 unsettled 0
at 2021-12-03 09:39, Ms Chan. said: Okay again
at 2021-12-03 09:39, Ms Chan. said: step 1
at 2021-12-03 09:39, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/71b4da91b27c12f818f8a6fb69f748f87bf50f6d/image.png
at 2021-12-03 09:39, Ms Chan. said: press eturn
at 2021-12-03 09:40, Ms Chan. said: but ...
at 2021-12-03 09:40, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/8ae2001fb7b4f35df82b5dd73ca606f6eae19a9e/image.png
at 2021-12-03 09:40, Ms Chan. said: go to receipt
at 2021-12-03 09:40, Ms Chan. said: then ...
at 2021-12-03 09:41, Support Team said: return
at 2021-12-03 09:42, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/c0c5c41e8aff98c2a524c46a421bf95ccd31957a/image.png
at 2021-12-03 09:42, Ms Chan. said: then .. save ?
at 2021-12-03 09:43, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61a9ca49ce40c32e3e03dd6a/v/5b735db23df69593c779edae6e169d51db42d785/image.png
at 2021-12-03 09:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a6441e570cd0cc7eb3d1a09496d784620e71991/圖片.png
at 2021-12-03 09:43, Support Team said: 退貨+退款
at 2021-12-03 09:44, Support Team said: 如留給下張發票扣就不需要收取負數款項
at 2021-12-03 09:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8744dfda44b81865642d4bc9153e39a0b4b1b590/圖片.png
at 2021-12-03 09:44, Support Team said: 直接這樣
at 2021-12-03 09:45, Ms Chan. said: 退貨+退款
at 2021-12-03 09:45, Ms Chan. said: Why unsettled is still HKD1000 ??
at 2021-12-03 09:46, Ms Chan. said: Please show me all your steps
at 2021-12-03 09:46, Ms Chan. said: step 1 to step ..xxxx
at 2021-12-03 09:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/69a1ff9deb9867bc05905b344dc7cc015cbd2252/2021-12-03_17-47-01-銷售（出貨）_-_Google_Chrome.png
at 2021-12-03 09:48, Support Team said: 發票
at 2021-12-03 09:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e8b7ed157d842f3111a6b7c295ca3512cd79ab2/2021-12-03_17-47-25-收款（客戶）_-_Google_Chrome.png
at 2021-12-03 09:48, Support Team said: 收款
at 2021-12-03 09:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3eaebe030f8d15e2a47704f7386a8807a53bf9b9/2021-12-03_17-47-48-銷售（出貨）_-_Google_Chrome.png
at 2021-12-03 09:48, Support Team said: 發票 -> 退貨
at 2021-12-03 09:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4207b264da25b76e35be636aaf2ad1351ab8cd55/2021-12-03_17-48-02-收款（客戶）_-_Google_Chrome.png
at 2021-12-03 09:49, Support Team said: 退貨
at 2021-12-03 09:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/814f4d941d5c4b35cfcc6bfefffd792ede5b5ea6/2021-12-03_17-48-08-收款（客戶）_-_Google_Chrome.png

2021-12-06-Chat transcript on hk1.coweasy.com started on Mond-0738.json

at 2021-12-06 02:39, Lilian. said: 想問下CHARTS OF ACCOUNT項目有啲少，會唔會係我揀咗IT行業？
at 2021-12-06 02:41, Lilian. said: 我連員工進修支出同埋電費都唔見
at 2021-12-06 02:41, Lilian. said: 可唔可以揀過第二個行業嘅TEMPLATE？
at 2021-12-06 02:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f05b9638a526235c529633b79c443f90e5823ba4/-44-58-Chart_of_Accounts.png
at 2021-12-06 02:42, Support Team said: 輸入過單據後不能再換template
at 2021-12-06 02:42, Support Team said: 如有用開的科目吧，可用excel 匯入
at 2021-12-06 02:43, Lilian. said: 可唔可以俾個齊會啲嘅TEMPLATE我。因為你依家啲ACCOUNTINGCODE 跟晒次序，我好難中間加個項目落去，咁個CODE又九唔搭八
at 2021-12-06 02:45, Support Team said: 如未輸入過單據，可以轉換template
at 2021-12-06 02:45, Lilian. said: 定係我重新過個戶口？
at 2021-12-06 02:45, Support Team said: 用戶可用其他電郵地址註冊新帳戶試用
at 2021-12-06 02:46, Lilian. said: 有邊一個行業會齊啲？我寧願唔啱用自己DELETE
at 2021-12-06 02:49, Support Team said: 每個template都會有啱用和不啱的科目，不太清楚哪個比較齊
at 2021-12-06 03:00, Lilian. said: 有冇建議MARKETING公司用邊個？
at 2021-12-06 03:04, Support Team said: 我們沒有相關建議，如有用開的科目表，可選空白模板清空科目，再用excel 匯入

2021-12-06-Chat transcript on hk1.coweasy.com started on Mond-0741.json

at 2021-12-06 09:34, Lilian. said: 老闆話佢想要將董事往來開子戶口，每位董事分開入，請問可以點開子戶口？？
at 2021-12-06 09:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/08943903553a96c23e7f9bbfe82d14f83114eb5a/2021-12-06_17-36-29-科目列表_-_Google_Chrome.png
at 2021-12-06 09:36, Support Team said: 直接加科目
at 2021-12-06 09:37, Support Team said: 每個董事開1個
at 2021-12-06 09:38, Lilian. said: 咁咪唔會有一個總DIRECTOR ACCOUNT ，佢每次睇都要自己加曬所有董事嘅SUM？
at 2021-12-06 09:39, Support Team said: 可設置第2/3層，資產負債表 按層次，看第2/3層
at 2021-12-06 09:40, Support Team said: 會group埋計算層次的總和
at 2021-12-06 09:43, Lilian. said: 我2ND LV 放 22000 Current Liabilities，3RD LV 22380 Director Loan，係咪要將原本4TH 22380 Director Account刪除先可以定3RD 4TH可以同NUMBER？
at 2021-12-06 09:44, Support Team said: 系統第2/3/4層的編號是分開的，可以相同
at 2021-12-06 09:45, Support Team said: 但如有相同可能會混淆，建議刪除或使用不同編號

2021-12-07-Chat transcript on hk1.coweasy.com started on Tues-0744.json

at 2021-12-07 09:58, Lilian. said: 想請問一下 收到嘅未俾錢嘅費用INVOICE，但未俾錢，應該點入？
at 2021-12-07 10:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bfe45676d1edb9b90de21ab911a77f72f8baec69/image.png
at 2021-12-07 10:00, Support Team said: 輸入 採購 或 支出
at 2021-12-07 10:00, Support Team said: 付款後入付款

2021-12-07-Chat transcript on hk1.coweasy.com started on Tues-0745.json

at 2021-12-07 09:07, Raymond Chan. said: 請問系統有cash flow statement嗎？
at 2021-12-07 09:11, Support Team said: 暫時未有 cashflow
at 2021-12-07 09:24, Raymond Chan. said: 請問可以再系統tailor made 公司的invoice 嗎？
at 2021-12-07 09:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8fbfc32a64b5a3811a54086db09ec06967db387d/faq.png
at 2021-12-07 09:33, Support Team said: 自訂表單樣式請查看FAQ
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-12-07 09:35, Raymond Chan. said: 而我click左edit 後，沒有編輯頁面彈出呢
at 2021-12-07 09:35, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61af00c6ce40c32e3eea5288/v/b6e752db5179ca60a9e43b51b120157098ace954/image.png
at 2021-12-07 09:36, Support Team said: 至少要入過一張發票以作preview
at 2021-12-07 09:37, Raymond Chan. said: 哦哦，明白，thx

2021-12-08-Chat transcript on hk1.coweasy.com started on Wedn-0746.json

at 2021-12-08 02:27, Miss Lin. said: How to add ?
at 2021-12-08 02:27, Miss Lin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61b01579ce40c32e3eb03e1f/v/c79c2664fb7a07cfe0491862dcecaccb0479726a/image.png
at 2021-12-08 02:27, Support Team said: 加號
at 2021-12-08 02:27, Support Team said: 或拖過去左邊
at 2021-12-08 02:28, Miss Lin. said: add one more item
at 2021-12-08 02:28, Miss Lin. said: how to do not in the list ?
at 2021-12-08 02:30, Support Team said: 不可以加以外的
at 2021-12-08 02:43, Miss Lin. said: 例如加產品編號
at 2021-12-08 02:43, Support Team said: 本身輸入已有庫存
at 2021-12-08 02:44, Miss Lin. said: 可是在印月結單看不到產品編號
at 2021-12-08 02:47, Support Team said: 銷售月結單顯示庫存是固定的樣式，暫時未有自訂

2021-12-08-Chat transcript on hk1.coweasy.com started on Wedn-0747.json

at 2021-12-08 02:20, Lilian. said: 尋日咪問你 租金嘅單據應該點樣入，我未睇得切你嘅回覆 個系統閂咗
at 2021-12-08 02:23, Support Team said: 在支出模組或直接在會計模組輸入
at 2021-12-08 02:24, Lilian. said: 但係未俾錢嘅單可以點入？
at 2021-12-08 02:25, Lilian. said: 定要俾咗錢先入？
at 2021-12-08 02:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9be0bfc60aa57a16702ef0b158fa9d5ddbf318bb/image.png
at 2021-12-08 02:25, Support Team said: book expense 入 支出
at 2021-12-08 02:26, Support Team said: 付款後入付款
at 2021-12-08 02:28, Lilian. said: 咁咪業主本身都要開個ACC？
at 2021-12-08 02:29, Support Team said: 可以開
at 2021-12-08 02:30, Support Team said: 也可以加一個 General 的，和其他的支出共用Vendor

2021-12-08-Chat transcript on hk1.coweasy.com started on Wedn-0751.json

at 2021-12-08 05:16, Ms Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61b03c2ace40c32e3e16af9c/v/945ce9929b1f12474b5a6c9f9ba787272daa1b2c/image.png
at 2021-12-08 05:17, Ms Chan. said: 你好, 為什麼Proforma Inv. date 會有時間? 怎樣取消?
at 2021-12-08 05:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d8342626bfc196b0030775491946741899fae13/2021-12-08_13-19-55-報價單_-_Google_Chrome.png

2021-12-08-Chat transcript on hk1.coweasy.com started on Wedn-0752.json

at 2021-12-08 08:08, Lilian. said: 我見到有個PAYROLL SALARY PAYABLE ACC，我未出糧嘅部分應該入落去啦，咁未俾嘅MPF呢？
at 2021-12-08 08:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fce78b3b3749b13e1f2abfd0f55d54ae13fa316b/2021-12-08_16-10-59-薪酬_及_支出_-_Google_Chrome.png
at 2021-12-08 08:11, Support Team said: book expense
at 2021-12-08 08:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d15657ff096dae7d118884627606a1f8974cd61f/2021-12-08_16-11-45-付款_-_Google_Chrome.png
at 2021-12-08 08:12, Support Team said: payment
at 2021-12-08 08:13, Support Team said: 在支出模組，只需選支出科目，不需要理accrual expense科目，系統會自動處理
at 2021-12-08 08:21, Lilian. said: 我係PAYMENT 嗰頁，唔入ACCURAL 佢話數目唔啱唔俾我SAVE
at 2021-12-08 08:22, Lilian. said: Payroll and Expense Details Total is not equal to Payroll Accounts Total!
at 2021-12-08 08:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93b4c529cfbac36a0970347b2c97f2e4ed7ce20e/2021-12-08_16-22-33-付款_-_Google_Chrome.png
at 2021-12-08 08:23, Lilian. said: 因為有數未俾 依家唔啱數
at 2021-12-08 08:24, Support Team said: 實際付幾多就輸入幾多
at 2021-12-08 08:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/17c47386251878e77c4a4bfa3e68b0c7785af85b/2021-12-08_16-25-29-付款_-_Google_Chrome.png
at 2021-12-08 08:25, Support Team said: 只支付給僱員，未付強積金
at 2021-12-08 08:26, Lilian. said: 佢個MPF 9/10月係同一張支票，但我呢入緊9月嘅數，咁我係CHEQUE AMOUNT係咪唔入開票金額？
at 2021-12-08 08:27, Support Team said: 張票什麼日期？
at 2021-12-08 08:27, Lilian. said: 11月3日
at 2021-12-08 08:27, Support Team said: 那不是在9月入

2021-12-08-Chat transcript on hk1.coweasy.com started on Wedn-0753.json

at 2021-12-08 09:18, Lilian. said: payroll 出票係邊度UPLOAD SUPPORTING？
at 2021-12-08 09:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/444e25d36ba718f5fd119155407c009f4e5aa4af/2021-12-08_17-41-34-付款_-_Google_Chrome.png
at 2021-12-08 09:42, Support Team said: 這裡上傳銀行過數紀錄或支票簽收紀錄
at 2021-12-08 09:51, Lilian. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61b07324ce40c32e3e7d97bc/v/f1eb64facfd404ce51e622a8ed22c00861a5d922/截圖_2021-12-08_17.50.42.png
at 2021-12-08 09:53, Lilian. said: 我呢度EMPLOYEE 5%MPF扣起咗，但7號先開票，咁我呢就要點入?2張票都係開咗23750
at 2021-12-08 09:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/04407b340c4ffb160937a8f7f2f2ca5f1b73d45f/image.png
at 2021-12-08 09:53, Support Team said: 不是全數付在這裡扣

2021-12-09-Chat transcript on coweasy.com started on Thursday-0757.json

at 2021-12-09 03:14, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61b16deace40c32e3eb86a21/v/5f4cb01af7f24955566ad5a25393a4b092b46cb8/1639019678(1).png
at 2021-12-09 03:15, iris wang. said: 我的Excel不到1000條記錄的
at 2021-12-09 03:15, Support Team said: 看看有沒有空白行
at 2021-12-09 03:17, iris wang. said: 我檢查過了，還是導不進去
at 2021-12-09 03:17, Support Team said: 給我們看看
at 2021-12-09 03:18, iris wang. said: Excel嗎？
at 2021-12-09 03:20, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61b16deace40c32e3eb86a21/v/bef20ee08cd7c3a2af854f7560b99a885591677b/BankIO_V5_-_2020.12.31.xls
at 2021-12-09 03:24, iris wang. said: 看到了嗎
at 2021-12-09 03:30, Support Team said: 我們試過刪除 692 - 1300 的空白行後可匯入
at 2021-12-09 03:30, iris wang. said: 我試試

2021-12-09-Chat transcript on coweasy.com started on Thursday-0759.json

at 2021-12-09 08:12, Kelly TSO. said: 我想問一下我地有4間公司, 但係我1個客可能同唔同公司買野, 想問我地有乜野方法可以唔洗入幾次CLIENT 的資料?
at 2021-12-09 08:13, Support Team said: 可以匯出改客戶資料的excel，再在其他匯入
at 2021-12-09 08:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3a96e50e00739e71273ae1379b2ffcd98a21619a/2021-12-09_16-13-20-Customer_(CRM)_-_Google_Chrome.png
at 2021-12-09 08:14, Kelly TSO. said: 即是加錢都無得SHARE 個CLIENT 的DATA BASE?
at 2021-12-09 08:15, Support Team said: 現時沒有這個功能
at 2021-12-09 08:16, Kelly TSO. said: 咁點IMPORT返入去
at 2021-12-09 08:16, Support Team said: 需要轉交給同事報價修改
at 2021-12-09 08:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c7bfc16ca5e3d16d17c9cca532f2079398091fda/2021-12-09_16-16-22-Customer_(CRM)_-_Google_Chrome.png
at 2021-12-09 08:17, Support Team said: 匯入時要留意客戶編號，相同客戶編號會覆蓋

2021-12-09-Chat transcript on hk1.coweasy.com started on Thur-0755.json

at 2021-12-09 03:11, Raymond Chan. said: 請問銀行account有無對賬的功能呢？
at 2021-12-09 03:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e18e366cf78e68290c2aba189cb337729ce0063e/-16-52-(Main_Page)_Sales.png
at 2021-12-09 03:24, Raymond Chan. said: 我意思是upload左某一段時間的bank transaction, 同銀行對好餘額後，鎖定該period不能再次增加or刪減銀行交易
at 2021-12-09 03:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0dfac92fa33948a7dd5dd11193bcbda1bb5606af/44-53-公司設定.png
at 2021-12-09 03:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c3f1f0457b776fe2c2ba4900134f3726ee676da1/-43-59-公司設定.png
at 2021-12-09 03:31, Support Team said: 可選凍結日期鎖定單據
at 2021-12-09 03:31, Support Team said: 但會鎖定所有日期前的單據，不限於銀行相關的單據

2021-12-09-Chat transcript on tawk.to started on Thursday, De-0756.json

at 2021-12-09 03:32, V1638348445868282 said: 尋日咪同你講講MPF戶口九月同10月 係同一張支持，咁我而家係PAYMENT嗰度點樣輸入
at 2021-12-09 03:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1c956bfa71c9db1fe0af08a674b746d185761468/image.png
at 2021-12-09 03:37, Support Team said: 9月薪酬
at 2021-12-09 03:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b75781603b39881900a79891d0e9b6b2a93d4d4b/image.png
at 2021-12-09 03:38, Support Team said: 10月薪酬
at 2021-12-09 03:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/909bf5fbfc3bcc9beae3864348405d62533276d7/image.png
at 2021-12-09 03:39, Support Team said: 支付9月
at 2021-12-09 03:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5ab5f20bb1865141047660af11a93494ec2a374b/image.png
at 2021-12-09 03:39, Support Team said: 支付10月
at 2021-12-09 03:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/305269ec4cd37cf14fb6bbca48d1be3f760cdf82/image.png
at 2021-12-09 03:40, Support Team said: 支付9 10月僱主僱員MPF
at 2021-12-09 03:54, V1638348445868282 said: 1-4項內容要人手打返出嚟？
at 2021-12-09 03:55, Support Team said: 不是1次全數付款的自己打金額
at 2021-12-09 04:08, V1638348445868282 said: 但係我依家同一張支票SETTLE緊001，002 員工九月和10月的MPF
at 2021-12-09 04:09, Support Team said: 分2個員工付款，備註mark低cheque no
at 2021-12-09 04:22, V1638348445868282 said: 咁我去BANK BOOK 睇返 咪見唔到支票銀碼嘅ENTRY？
at 2021-12-09 04:23, Support Team said: 是的
at 2021-12-09 04:23, Support Team said: 要人手對2張相同 cheque no 的金額
at 2021-12-09 04:24, Support Team said: 請問你是貴公司用戶？
at 2021-12-09 04:26, V1638348445868282 said: 是

2021-12-10-Chat transcript on hk1.coweasy.com started on Frid-0760.json

at 2021-12-10 03:43, Innovation Team Co. Ltd. said: 請問匯入了BANK 的 CSV statement, 在那裡找回
at 2021-12-10 03:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28b198078abee7f752b170d95c82422346038a51/image.png
at 2021-12-10 03:48, Innovation Team Co. Ltd. said: 如何得知我upload 成功了
at 2021-12-10 03:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab7bdc630da242146cd83d5fdca7e3eb05786111/2021-12-10_11-48-54-(主頁)_會計_-_Google_Chrome.png
at 2021-12-10 03:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d14247ee2c576f9240efe0fb20cd875051a2c261/2021-12-10_11-49-18-匯入記錄_-_Google_Chrome.png
at 2021-12-10 03:49, Innovation Team Co. Ltd. said: 因為我開月結，但冇紀錄

2021-12-10-Chat transcript on hk1.coweasy.com started on Frid-0761.json

at 2021-12-10 04:45, Raymond Chan. said: 請問部分chart of account 我可以set default currencies 為其他貨幣的嗎？
at 2021-12-10 04:48, Support Team said: 系統沒有這樣功能
at 2021-12-10 04:48, Support Team said: 資產負債表，總分類帳，都只顯示該科目有入過的貨幣
at 2021-12-10 04:49, Support Team said: 最後的結餘都會折算為本幣再計總和

2021-12-13-Chat transcript on hk1.coweasy.com started on Mond-0762.json

at 2021-12-13 08:00, Lilian. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61b6f3d99350042b6581e5f0/v/49c358b99e41d70dd89b562bbf849c4ef1c3a1d7/截圖_2021-12-13_15.59.45.png
at 2021-12-13 08:00, Lilian. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61b6f3d99350042b6581e5f0/v/d96c5404d6217f71823dd9dc52db73121f2c5366/截圖_2021-12-13_15.59.24.png
at 2021-12-13 08:00, Lilian. said: 請問我邊度做錯？
at 2021-12-13 08:00, Lilian. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61b6f3d99350042b6581e5f0/v/3abf7f0bd088887de0367259548dcecb6bd7f009/Makoto_expenses_for_upload_Oct_Nov_2021.xls
at 2021-12-13 08:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/023f0cda618eec2b673ea845329ac342cea5a84d/2021-12-13_16-01-39-Makoto_expenses_for_upload_Oct_Nov_2021.xls_-_Goog.png
at 2021-12-13 08:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e8045f7d88f988e6ccdf5599956f827c9e21cbcf/2021-12-13_16-01-53-Makoto_expenses_for_upload_Oct_Nov_2021.xlsx_-_Goo.png

2021-12-13-Chat transcript on hk1.coweasy.com started on Mond-0763.json

at 2021-12-13 08:55, Lilian. said: 我點想可以睇到上個月嘅支出？
at 2021-12-13 08:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/caf3dbbafbbeac9f6f39b8a98fa7ec8554b2a446/2021-12-13_16-55-55-(主頁)_薪酬_及_支出_-_Google_Chrome.png
at 2021-12-13 08:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fe4e8846f97204461f63487999f645ab51f8b884/2021-12-13_16-56-03-紀錄_薪酬_及_支出_-_Google_Chrome.png
at 2021-12-13 08:57, Lilian. said: 我呢度只睇到MPF PAYROLL
at 2021-12-13 08:57, Lilian. said: 其他PETTY CASH/ BANKBOOK/DIRECTOR ACC 嘅支出都睇唔一中土弓
at 2021-12-13 08:58, Lilian. said: 到
at 2021-12-13 08:59, Support Team said: 可以在各個輸入的紀錄查找
at 2021-12-13 08:59, Support Team said: 或者在總分類帳，只選支出科目查看
at 2021-12-13 09:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5902c9ea13e277b161f94c8b3575840240c5577b/2021-12-13_16-58-34-(主頁)_薪酬_及_支出_-_Google_Chrome.png
at 2021-12-13 09:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4568dfba4262eb15eb8fdaa1b244f3d3d53afc77/2021-12-13_16-58-56-總分類賬_-_Google_Chrome.png

2021-12-14-Chat transcript on coweasy.com started on Tuesday,-0766.json

at 2021-12-14 07:25, V1639466634398232 said: 想問如果我舊系統transactions 想轉到coweasy, 想問有沒有批量匯入的功能?
at 2021-12-14 07:25, Support Team said: 可用excel匯入
at 2021-12-14 07:28, V1639466634398232 said: expense批量都可以?
at 2021-12-14 07:29, Support Team said: 可以

2021-12-14-Chat transcript on hk1.coweasy.com started on Tues-0765.json

at 2021-12-14 05:21, Hilda. said: 請問，我開左個平台用戶給我的客戶director，佢可以用app login 上傳佢d director pay嗎？
at 2021-12-14 05:24, Support Team said: App 應該只可用中小企登入，CPA 登入應該未可以

2021-12-15-Chat transcript on coweasy.com started on Wednesda-0770.json

at 2021-12-15 09:48, Tommy. said: 起始 2021年1月1號 (起始結餘)
at 2021-12-15 09:49, Tommy. said: 但查看資產負債表截至2021年12月31日
at 2021-12-15 09:49, Tommy. said: 沒有顯示上年結餘
at 2021-12-15 09:50, Support Team said: 上年有沒有數？
at 2021-12-15 09:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/94080a81c336c32224af0b880df8dd23bd921efe/image.png
at 2021-12-15 09:50, Support Team said: 初始餘額入什麼日期？
at 2021-12-15 09:51, Tommy. said: 31/12/2020
at 2021-12-15 09:52, Tommy. said: 可以了原來負債表日期必須要選擇12月31號2021年

2021-12-15-Chat transcript on hk1.coweasy.com started on Wedn-0768.json

at 2021-12-15 02:53, Lilian. said: 想問下我改過CHART OF ACCOUNT。喺bank Statement 嗰一頁DOWNLOAD BLANK TEMPLATE，入面改ACCOUNT 名 更新到，但新增嘅ACCOUNT就出唔到，咁請問可以點搞？
at 2021-12-15 02:55, Support Team said: 更改過Chart of Account後再下載一次空白模板，不要在空白模板修改或新增科目
at 2021-12-15 03:38, Lilian. said: 請問DUE AND SUSCRIPTION 應該入啲乜？我有個Adobe 月費支出可以入呢度？定入OFFICE EXPENSE？
at 2021-12-15 03:42, Support Team said: 是的，可以入 OFFICE EXPENSE

2021-12-15-Chat transcript on hk1.coweasy.com started on Wedn-0769.json

at 2021-12-15 04:38, Lilian. said: 想請問怎樣可以把USER設定做ADMIN？
at 2021-12-15 04:39, Support Team said: 每個帳號只有一個Admin，用戶不可自行設置
at 2021-12-15 04:40, Lilian. said: 咁要點做？開新戶口？
at 2021-12-15 04:40, Support Team said: 你要將這個帳號的Admin改做另一個用戶？
at 2021-12-15 04:41, Support Team said: 現在的Admin改做普通用戶？
at 2021-12-15 04:44, Lilian. said: 是
at 2021-12-15 04:46, Support Team said: 請用現時管理員用戶的登入電郵發送電郵到 support@coweasy.com 申請，註明公司名稱和新管理員的登入電郵，我們確認用戶身份後安排同事處理

2021-12-16-Chat transcript on hk1.coweasy.com started on Thur-0771.json

at 2021-12-16 02:08, Innovation Team Co. Ltd. said: 我想嘗試去自訂發票, 修改模板
at 2021-12-16 02:10, Innovation Team Co. Ltd. said: 但中間有一行改不了顏色
at 2021-12-16 02:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/00e4aa070a2c669288a6f71ad1e1603c62e7cd18/2021-12-16_10-10-55-發票_-_Google_Chrome.png
at 2021-12-16 02:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d069919a97aacc4ee284a350cbf6a035c0adb18d/2021-12-16_10-12-31-發票_-_Google_Chrome.png
at 2021-12-16 02:12, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61ba9cbb9350042b65791fba/v/f1167f69e2c3f5e2720be654156bd079fdf99ae4/未命名.jpg
at 2021-12-16 02:13, Innovation Team Co. Ltd. said: 只有一行改不了顏色
at 2021-12-16 02:13, Innovation Team Co. Ltd. said: 改唔到變Blue
at 2021-12-16 02:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4021e0f82cd1e0a3034390c04406da109ad38586/2021-12-16_10-10-55-發票_-_Google_Chrome.png
at 2021-12-16 02:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8b82275a4572195780b700824b17e4086de2b957/2021-12-16_10-12-31-發票_-_Google_Chrome.png
at 2021-12-16 02:15, Innovation Team Co. Ltd. said: 好 試一試
at 2021-12-16 02:19, Innovation Team Co. Ltd. said: 我的同你的圖一樣 但都改不了
at 2021-12-16 02:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a4f177a346efdc52c3178debed28307a379d68cb/10-15-49-style.png
at 2021-12-16 02:29, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61ba9cbb9350042b65791fba/v/f3cb6f1462e2cbf0f02f97ffd349f03c05466110/image.png
at 2021-12-16 02:29, Innovation Team Co. Ltd. said: 改到一部分
at 2021-12-16 02:30, Innovation Team Co. Ltd. said: 仲有一少部分改唔到
at 2021-12-16 02:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e03c79558e1ed06641e8de8a6353f26cd7a148b2/10-12-31-style.png
at 2021-12-16 02:34, Innovation Team Co. Ltd. said: 有電話可以打給你們 ?
at 2021-12-16 02:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0c52693d184c2b7af57ce12123b41c1ca0624348/2021-12-16_10-34-10.gif

2021-12-16-Chat transcript on hk1.coweasy.com started on Thur-0773.json

at 2021-12-16 02:42, Lilian. said: 想問下俾咗你個EXTRA USER費用啦，點加多一個USER
at 2021-12-16 02:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8ae0403e751e6bab246414a776abbfcff64d5a02/1_11-59-00-1_new_message.png
at 2021-12-16 02:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/94d92745e422663446eb0eb6e52aaa7dfc122213/1_11-59-26-用戶管理.png
at 2021-12-16 02:44, Lilian. said: 仲未UPDATE 做1 admin+2USER
at 2021-12-16 02:44, Lilian. said: 係咪要等你地後台做嘢
at 2021-12-16 02:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3f6feaf36b14e70eee4c294ff271a4b1cabca0e1/2021-12-16_10-45-36-INV23002039_-_Google_Chrome.png
at 2021-12-16 02:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57000191e34208cfaa0335acf87bf0955c8bd50e/2021-12-16_10-46-22-INV23001980_-_Google_Chrome.png
at 2021-12-16 02:47, Support Team said: 可以安排後臺取消試用期，是否需要？
at 2021-12-16 02:50, Lilian. said: 咁EXPIRY DATE係咪會提早返？
at 2021-12-16 02:50, Support Team said: 是的
at 2021-12-16 02:51, Lilian. said: 我問下老細先
at 2021-12-16 02:52, Lilian. said: 另外張INVOICE 倒轉咗嘅？！
at 2021-12-16 02:52, Lilian. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61baa75e9350042b6574e7bd/v/0f0a0f4417db82249ae1a02732e670808254287c/INV23002039.pdf
at 2021-12-16 02:55, Support Team said: 是在電郵還是在哪裡下載的？
at 2021-12-16 02:56, Lilian. said: website INVOICE 嗰一頁

2021-12-16-Chat transcript on hk1.coweasy.com started on Thur-0774.json

at 2021-12-16 02:49, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61baa7579350042b657451ac/v/b17189826e580ba4fe80451b46ac5238c255b405/image.png
at 2021-12-16 02:49, Innovation Team Co. Ltd. said: 入面項目那行可以唔要?
at 2021-12-16 02:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14f6a36ae48146d5a33d17034a6d3347cfe26f6d/2021-12-16_10-51-46-發票_-_Google_Chrome.png
at 2021-12-16 02:52, Support Team said: 這行？
at 2021-12-16 02:52, Innovation Team Co. Ltd. said: 項目那coloumn
at 2021-12-16 02:52, Innovation Team Co. Ltd. said: 其他的要
at 2021-12-16 02:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/993bcaad3f0ca5ac654d0b81fe13acb126190ff1/2021-12-16_10-52-55-發票_-_Google_Chrome.png
at 2021-12-16 02:55, Innovation Team Co. Ltd. said: 直接del 就可以?
at 2021-12-16 02:55, Support Team said: 是的
at 2021-12-16 02:55, Innovation Team Co. Ltd. said: 之後可以加番?
at 2021-12-16 02:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5da587fd707c5725e89aed5855f19ff64ecc9bc1/2021-12-16_10-56-12-發票_-_Google_Chrome.png
at 2021-12-16 03:03, Innovation Team Co. Ltd. said: 想問下宜個係報價單的自訂ｆｏｒｍａｔ
at 2021-12-16 03:03, Innovation Team Co. Ltd. said: 如果其他單都想跟這個Format 要點做
at 2021-12-16 03:04, Support Team said: 另存的mrt，可在其他自訂上傳
at 2021-12-16 03:04, Support Team said: 上傳後再改 Header
at 2021-12-16 03:16, Innovation Team Co. Ltd. said: 單上的文字怎樣轉英文
at 2021-12-16 03:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/abc04dbd0ebc0cd7a6be0a855d67dce2abde6e37/image.png
at 2021-12-16 03:17, Support Team said: 這些header字眼會跟系統語言轉換
at 2021-12-16 03:17, Support Team said: 如需只顯示英文, 可直接輸入
at 2021-12-16 03:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cbd05f25802d25fdcef31d6acf2d97078709023f/image.png

2021-12-16-Chat transcript on hk1.coweasy.com started on Thur-0775.json

at 2021-12-16 08:14, Vincent Choy. said: 請問能一次過改變庫存的地區嗎？
at 2021-12-16 08:14, Support Team said: 是指庫存登記的預設地區？
at 2021-12-16 08:15, Vincent Choy. said: 對
at 2021-12-16 08:15, Support Team said: 可匯出excel，在excel 修改，再上傳
at 2021-12-16 08:16, Vincent Choy. said: 預設地區能改嗎？
at 2021-12-16 08:16, Support Team said: 可以

2021-12-17-Chat transcript on hk1.coweasy.com started on Frid-0777.json

at 2021-12-17 07:35, MS TO. said: 我而家用會計輸入。 我而家想開一張支票交電費或者畀錢畀供應商可唔可以響呢個會計直接輸入嗰度做呢
at 2021-12-17 07:36, Support Team said: 可以的
at 2021-12-17 07:37, Support Team said: 可以在支出模組 或者 會計模組 輸入，不重複輸入就可以
at 2021-12-17 07:48, MS TO. said: 支出模組在那可以找到
at 2021-12-17 07:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6a0c3ec3e051950283ed4c9fe90d54609091704c/image.png

2021-12-20-Chat transcript on hk1.coweasy.com started on Mond-0779.json

at 2021-12-20 07:01, Lilian. said: This Staff / Vendor cannot be deleted as it has been in use!
at 2021-12-20 07:01, Lilian. said: 請問可以點刪除？
at 2021-12-20 07:02, Support Team said: 有如果單的不可以刪除
at 2021-12-20 07:02, Support Team said: 要先刪除所有相關單據才可以
at 2021-12-20 07:02, Lilian. said: 點搵得返？
at 2021-12-20 07:05, Support Team said: 看看總分類帳或者支出報表
at 2021-12-20 07:46, Lilian. said: You do not have the access right to enter this module!
at 2021-12-20 07:46, Lilian. said: All transaction summary 出現以上提示
at 2021-12-20 07:46, Lilian. said: 請問要點開
at 2021-12-20 07:47, Support Team said: admin 開權限給你才看到
at 2021-12-20 07:47, Lilian. said: 要邊度開？
at 2021-12-20 07:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ebd6d7acf3eb4d1b1e22433aea7d10c944cfd42e/49_07-Main.png
at 2021-12-20 07:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8a3904878c1b7663875d4c063341f56c04bda6f2/-25-06-用戶管理.png
at 2021-12-20 07:54, Lilian. said: 想要PRINT. JV2112001-JV2112006 嘅VOUCHER，有有方法一次過PRINT？
at 2021-12-20 07:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d5ec092d029e2579c47851d4fc58a3755c6a962f/image.png
at 2021-12-20 07:56, Lilian. said: 我㩒咗入去。冇得一張一頁呀
at 2021-12-20 07:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5ecb606eb58bd28d0f1cd621f913949ab7afcacb/2021-12-20_15-57-13-所有傳票匯總_-_Google_Chrome.png
at 2021-12-20 08:03, Lilian. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61c028d09350042b65f1e3fb/v/c79ff365cc1dda6bc500f33939665ef955245ff6/截圖_2021-12-20_16.02.19.png
at 2021-12-20 08:03, Lilian. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61c028d09350042b65f1e3fb/v/de48172a322f2762d72b147d39df4e570c479685/截圖_2021-12-20_16.02.28.png
at 2021-12-20 08:03, Lilian. said: 我已經開曬所有權限，都係入唔到
at 2021-12-20 08:05, Support Team said: 入不到什麼？
at 2021-12-20 08:06, Lilian. said: All Vouchers summary and all transactions summary
at 2021-12-20 08:11, Support Team said: 再試試

2021-12-21-Chat transcript on coweasy.com started on Tuesday,-0782.json

at 2021-12-21 07:00, V1640069943708424 said: 我想問有無得試用？
at 2021-12-21 07:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef4a203b442505d90a64a2a59dd7b2ec3ffc10de/trial.png

2021-12-21-Chat transcript on coweasy.com started on Tuesday,-0784.json

at 2021-12-21 06:59, Annie . said: 我想問問有咩情況我匯入個科目碼係匯入唔到既呢
at 2021-12-21 07:03, Support Team said: 空白或超過20個字符
at 2021-12-21 07:04, Annie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61c17b3d9350042b65e652d7/v/55650622d1f1e222d95e5c8ebcc82fa6b46e4368/account_(41).xls
at 2021-12-21 07:04, Annie . said: 可以幫忙看看科目碼26110-26113 能不能插入呢
at 2021-12-21 07:05, Annie . said: 因為26110 跟26113 是可以插入
at 2021-12-21 07:05, Annie . said: 但26111 跟26112 即無法插入
at 2021-12-21 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4d41ce9d7c609c6755827721736f2e1bcdf5c9d5/5_15-42-01-匯入記錄.png
at 2021-12-21 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/611bc63ca99c751e613cdf66c4ec6b02ea196ad9/5_15-42-12-匯入結果.png
at 2021-12-21 07:06, Support Team said: 看看匯入結果
at 2021-12-21 07:06, Annie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61c17b3d9350042b65e652d7/v/71924ad2174239d36983ee4cb15f5d32a8b00664/image.png
at 2021-12-21 07:08, Annie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61c17b3d9350042b65e652d7/v/b21fe94b9ef8bde092413a86807f076f38d02fa8/image.png
at 2021-12-21 07:08, Annie . said: 另外為什麼我不能用應付支出呢?
at 2021-12-21 07:12, Support Team said: AR AP AE 這些是系統control account，不可以新增/刪除，只可以修改編號/名稱
at 2021-12-21 07:12, Annie . said: 所以也無法新增?
at 2021-12-21 07:13, Support Team said: 是的
at 2021-12-21 07:14, Support Team said: AR AP AE 這些 control account，在銷售/採購/支出模組輸入單據，系統會自動跟客戶/供應商/員工或提供商來出 sub-ledger
at 2021-12-21 07:14, Annie . said: 沒有了

2021-12-21-Chat transcript on coweasy.com started on Tuesday,-0786.json

at 2021-12-21 07:51, V1640073024638272 said: 想問如單純個人用途，請問可以subscribe 你們服務嗎?
at 2021-12-21 07:51, Support Team said: 也可以的
at 2021-12-21 07:57, V1640073024638272 said: 我想問如果想subscribe 年，但按月付款，是否每月都需要找你們？還是可以自行網上信用卡付款？
at 2021-12-21 07:58, V1640073024638272 said: subscribe 一年
at 2021-12-21 07:59, Support Team said: 訂購是一次付清的，一次付清才有年付的優惠; 不是合約每月付款，如按月付款則沒有年付的優惠
at 2021-12-21 07:58, Support Team said: 可在系統落單，用 Credit cards/PayPal/Payme/Alipay 網上付款
at 2021-12-21 08:00, V1640073024638272 said: 哦，明白。
at 2021-12-21 08:01, Support Team said: 請問沒有登記試用？
at 2021-12-21 08:01, V1640073024638272 said: 沒有
at 2021-12-21 08:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eb65dc2fe38db441d9dd6eb78a7f6737b94bd9f1/trial.png
at 2021-12-21 08:01, Support Team said: 這裡註冊
at 2021-12-21 08:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/89a6c45591fb8edb5b75775a048bcf312afbf833/31_15-銷售.png
at 2021-12-21 08:01, V1640073024638272 said: 如果個人用途公司名稱應該填？
at 2021-12-21 08:02, Support Team said: 可填人名

2021-12-21-Chat transcript on hk1.coweasy.com started on Tues-0783.json

at 2021-12-21 06:39, Raymond Chan. said: 請問，我saving account input左bank transaction, 另外current account 又input左bank transaction，但係中間有幾條係inter account 的轉賬，系統係咪會double count左？
at 2021-12-21 06:40, Raymond Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61c165b29350042b6505a323/v/676cce7eb55eb41ffc1bd0c6ed64b7257a76a6de/image.png
at 2021-12-21 06:40, Support Team said: 是的
at 2021-12-21 06:40, Support Team said: 只需要入一邊
at 2021-12-21 06:40, Raymond Chan. said: 系統不會對沖掉嗎？
at 2021-12-21 06:41, Support Team said: 不會，系統未有這個功能

2021-12-21-Chat transcript on hk1.coweasy.com started on Tues-0785.json

at 2021-12-21 06:48, Vincent Choy. said: btw, if i receive PO, do i still need to issue invoice? Can i go direclty to receipt stage?
at 2021-12-21 06:50, Support Team said: 如只收取按金可跳過發票直接入收款
at 2021-12-21 06:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/79e81c738e75b32cab6530715a461ddba5c61b8e/-53-40-收款（客戶）.png
at 2021-12-21 06:57, Vincent Choy. said: And for credit term, some customers are billed by the end of next month after goods delivered, how reflect this on invoice?
at 2021-12-21 07:00, Support Team said: 送貨日期是否已確定？
at 2021-12-21 07:00, Support Team said: 如確定，可直接輸入日數
at 2021-12-21 07:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b87bcbbbea249d6f657c630da93a4bdf92caaa9/2021-12-21_14-59-59-銷售（出貨）_-_Google_Chrome.png
at 2021-12-21 07:01, Support Team said: 否則只可在說明輸入文字
at 2021-12-21 07:01, Vincent Choy. said: for example, we deliver on 9 Nov, then we will bill the customer on 1sth Jan
at 2021-12-21 07:03, Vincent Choy. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61c173419350042b652a2687/v/f55f70893ab22b04534bb96040352df37b5f5eef/Screenshot_2021-12-21_at_3.02.43_PM.png
at 2021-12-21 07:03, Vincent Choy. said: what's that for?
at 2021-12-21 07:03, Vincent Choy. said: And where can i put the salesman code/name ? Since we need to calculate commission for salesman
at 2021-12-21 07:04, Vincent Choy. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61c173419350042b652a2687/v/06b2adc16f60271f527d1d51940c351efdf3c9d5/Screenshot_2021-12-21_at_3.03.28_PM.png
at 2021-12-21 07:04, Support Team said: 可在發票PDF顯示
at 2021-12-21 07:05, Support Team said: 和帳齡報表：
at 2021-12-21 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e695a51b0e383fc1831e208beda8e650ec8f05da/2021-12-21_15-05-28-銷售賬齡報表_-_Google_Chrome.png
at 2021-12-21 07:08, Vincent Choy. said: how about salesman name? Where can i enter so I can calculate commission at month end?
at 2021-12-21 07:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f664082d21cc4b65dcf121619050c7b8014d38b5/2021-12-21_15-08-50-Upgrade_Module_-_Google_Chrome.png
at 2021-12-21 07:09, Support Team said: 銷售員需訂購升級佣金模組
at 2021-12-21 07:09, Support Team said: 試用期內可點擊試用
at 2021-12-21 07:10, Vincent Choy. said: is there any simpler way ? Like adding something in invoice?
at 2021-12-21 07:11, Support Team said: 這樣客戶要在發票編號或其他欄位輸入並自行識別
at 2021-12-21 07:18, Vincent Choy. said: 鎖定發票， when should i use this option?
at 2021-12-21 07:19, Support Team said: 鎖定後，不能修改/刪除

2021-12-21-Chat transcript on hk1.coweasy.com started on Tues-0787.json

at 2021-12-21 08:15, Vincent Choy. said: For importing HKTVMall orders
at 2021-12-21 08:16, Vincent Choy. said: can I select what columns to input? Since the part in 說明， it's meaningless and no need to import
at 2021-12-21 08:18, Support Team said: 暫時未有這功能
at 2021-12-21 08:21, Support Team said: 普遍來說，由於我們是抽取hktvmall 標準excel格式，自行編寫， 匯入我們數據庫內， 相關匯入的內容也是固定的
at 2021-12-21 08:21, Support Team said: 但很多用戶需要的重要數據也能全部匯入
at 2021-12-21 08:32, Vincent Choy. said: For Invoice, what's the usage for status/
at 2021-12-21 08:33, Support Team said: 只供用戶作參考，對報表或會計沒有影響

2021-12-22-Chat transcript on hk1.coweasy.com started on Wedn-0788.json

at 2021-12-22 05:06, tenny. said: 我想問如果在已銷數 , 可否再傷改
at 2021-12-22 05:06, Support Team said: 發票/採購 已收款/付款後不能修改
at 2021-12-22 05:07, tenny. said: 或在收款前列印收據?
at 2021-12-22 05:08, Support Team said: 不可以
at 2021-12-22 05:08, Support Team said: 或者如果是收取按金，可參考FAQ
at 2021-12-22 05:08, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit
at 2021-12-22 05:08, tenny. said: 有什麼辦法
at 2021-12-22 05:10, tenny. said: 因為客人要我們帶收夫款的
at 2021-12-22 05:10, tenny. said: 收據
at 2021-12-22 05:12, Support Team said: 是什麼情況？如果是收取按金，可參考FAQ
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomerDeposit

2021-12-22-Chat transcript on hk1.coweasy.com started on Wedn-0789.json

at 2021-12-22 06:38, tenny. said: 我想問發票縞號是如何更改的?
at 2021-12-22 06:41, Support Team said: 發票儲存後不可修改編號
at 2021-12-22 06:41, Support Team said: 儲存前可直接修改
at 2021-12-22 06:46, tenny. said: 是按發票編號更改嗎?
at 2021-12-22 06:46, tenny. said: 改不到
at 2021-12-22 06:47, Support Team said: 發票儲存後不可修改編號
at 2021-12-22 06:47, tenny. said: 未儲存的
at 2021-12-22 06:47, tenny. said: 我想改用 EA21開頭的
at 2021-12-22 06:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0242af9c7ead5b8c956a19380604e87dc5259931/2021-12-22_14-47-59-銷售（出貨）_-_Google_Chrome.png
at 2021-12-22 06:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/22fd275fd83bc9e384455b37545fc52a51fd408a/2021-12-22_14-48-10-銷售（出貨）_-_Google_Chrome.png
at 2021-12-22 06:49, tenny. said: YES , 點改
at 2021-12-22 06:49, Support Team said: 直接修改
at 2021-12-22 06:51, tenny. said: 要打剔嗎?
at 2021-12-22 06:52, tenny. said: 空格
at 2021-12-22 06:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/50656d0870c69ea89f64213103649eadd0b4032f/2021-12-22_14-52-45-銷售（出貨）_-_Google_Chrome.png
at 2021-12-22 06:53, Support Team said: tick 是按日期，編號這部分會跟日期
at 2021-12-22 06:53, Support Team said: 不tick每次新單編號只會自動加1
at 2021-12-22 07:21, tenny. said: 可以了, 謝謝
at 2021-12-22 07:22, tenny. said: 可否不開發票而出送貨單?
at 2021-12-22 07:22, Support Team said: 不可以
at 2021-12-22 07:22, Support Team said: 送貨單只是發票的其中一張表單
at 2021-12-22 07:23, Support Team said: 輸入發票後，可以出到 發票，送貨單，裝箱單和Debit Note
at 2021-12-22 07:24, tenny. said: 因為送貨後, 送漏了一件貨, 送貨單
at 2021-12-22 07:25, tenny. said: 能其中一件貨出送貨單嗎?
at 2021-12-22 07:25, Support Team said: 都是在發票輸入
at 2021-12-22 07:26, tenny. said: 但是發票上有5 item , 發漏了一件
at 2021-12-22 07:27, Support Team said: 那樣在報價單輸入
at 2021-12-22 07:27, Support Team said: 修改報價單樣式
at 2021-12-22 07:27, Support Team said: 將報價單字眼改做送貨單
at 2021-12-22 07:27, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-12-22 07:27, Support Team said: 修改表單樣式可參考 FAQ
at 2021-12-22 07:32, tenny. said: 可否再教一下我, 未收款時, 可列印收據
at 2021-12-22 07:33, Support Team said: 要輸入收款，才出到收據
at 2021-12-22 07:34, tenny. said: 今早問了可用按金的方法
at 2021-12-22 07:34, tenny. said: 但我不懂用
at 2021-12-22 07:50, tenny. said: 有什麼辦法可以預印收據
at 2021-12-22 07:50, tenny. said: 去客人收款
at 2021-12-22 07:50, Support Team said: 輸入了收款就可以列印
at 2021-12-22 07:51, Support Team said: 收不到款項可以刪除
at 2021-12-22 07:51, tenny. said: 刪除 是整張發票刪除嗎?
at 2021-12-22 07:51, Support Team said: 收據
at 2021-12-22 07:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f61268b3c006f33dbbdc1c76f48c38cad1d2339c/2021-12-22_15-52-17-(主頁)_銷售_(批發)_-_Google_Chrome.png
at 2021-12-22 07:54, tenny. said: 剔了收款後儲存 , 之後才可印收據嗎?
at 2021-12-22 07:54, Support Team said: 是的
at 2021-12-22 07:55, tenny. said: 但之後收不到款怎麼辦
at 2021-12-22 07:55, Support Team said: 刪除收款
at 2021-12-22 07:57, tenny. said: 那個位置可以刪除收款
at 2021-12-22 07:58, Support Team said: 紀錄
at 2021-12-22 07:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/634bc75ea07ca1d5b9819953dc981e90e1b817c4/-27-29-(主頁)_銷售_-LIST.png
at 2021-12-22 07:59, tenny. said: 刪除收款紀錄嗎
at 2021-12-22 08:00, Support Team said: 是的
at 2021-12-22 08:17, tenny. said: 這個可以了
at 2021-12-22 08:17, tenny. said: 收據格式那裡做的
at 2021-12-22 08:17, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-12-22 08:19, tenny. said: 收據 呢
at 2021-12-22 08:19, Support Team said: 收據紀錄
at 2021-12-22 08:19, tenny. said: 你我是發票格式
at 2021-12-22 08:19, Support Team said: 其他都一樣
at 2021-12-22 08:21, tenny. said: 收據紀錄那裡找的
at 2021-12-22 08:22, tenny. said: 找到了

2021-12-23-Chat transcript on hk1.coweasy.com started on Thur-0791.json

at 2021-12-23 03:33, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61c3edee9350042b656adea0/v/719f8abb9f78cb7c0f26cd1c58b7724a271d30c7/image.png
at 2021-12-23 03:34, Innovation Team Co. Ltd. said: 我在修改模板 自訂表格1 編輯後 怎樣save 自訂表格1 的改動
at 2021-12-23 03:35, Support Team said: 請參考faq
at 2021-12-23 03:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8c3c303b058e1ee6a2a344d43133b74b478fadf2/圖片.png
at 2021-12-23 03:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef328cf3df3547cf6e93fa601346e3aa09621717/圖片.png
at 2021-12-23 03:36, Innovation Team Co. Ltd. said: 睇左我再試多次

2021-12-28-Chat transcript on hk1.coweasy.com started on Tues-0793.json

at 2021-12-28 02:16, Innovation Team Co. Ltd. said: 自訂了發票後，但在preview 時只看到上面的2個column
at 2021-12-28 02:18, Support Team said: 請截圖
at 2021-12-28 02:18, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61ca72f69350042b65e7f356/v/9bcc081c6abca859c03083f9b7c5f6207e63c71e/15066c73-8542-4602-bc10-75ba439285fe.jpg
at 2021-12-28 02:18, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61ca72f69350042b65e7f356/v/d1e34ff8b36cb96bc53cfbf2fb2bfeb6060167e3/cd19b49a-2f4f-41cd-99a3-d9c0e4127da7.jpg
at 2021-12-28 02:19, Support Team said: 什麼 2個column？
at 2021-12-28 02:20, Innovation Team Co. Ltd. said: 不能顯示全頁
at 2021-12-28 02:22, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61ca72f69350042b65e7f356/v/407ccd36f3fef064248db52e5ee260a476c6951c/d9dc7211-5ef9-4110-aa08-a517b2512bf1.jpg
at 2021-12-28 02:22, Innovation Team Co. Ltd. said: 這張才正確
at 2021-12-28 02:26, Support Team said: 這張刪除了Data，下面的footer也不會顯示
at 2021-12-28 02:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ffd465374ec1d5f6d43a21e40139f6c826a7793b/image.png
at 2021-12-28 02:27, Support Team said: 預設有這行Data
at 2021-12-28 02:31, Innovation Team Co. Ltd. said: 那可以怎樣回復
at 2021-12-28 02:32, Innovation Team Co. Ltd. said: how to reset 預設有這行Data
at 2021-12-28 02:33, Support Team said: 預設的template有
at 2021-12-28 02:34, Support Team said: 如其他的template1/2/3/4 未改，可用其他重新修改
at 2021-12-28 02:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae5e242fcd9451dbec1ecf7d37dd8cb003df7d1d/2021-12-28_10-32-53.gif
at 2021-12-28 02:34, Support Team said: 或者自行加data band
at 2021-12-28 02:35, Innovation Team Co. Ltd. said: 一定要重新再做？
at 2021-12-28 02:35, Support Team said: 或者自行加data band
at 2021-12-28 02:37, Innovation Team Co. Ltd. said: 自行加data band後，是否只加data band 便可以
at 2021-12-28 02:38, Support Team said: 這張發票不需要顯示庫存data？
at 2021-12-28 02:39, Innovation Team Co. Ltd. said: 不需要
at 2021-12-28 02:39, Support Team said: 那只加data band
at 2021-12-28 02:42, Innovation Team Co. Ltd. said: 我試試，
at 2021-12-28 02:43, Innovation Team Co. Ltd. said: 還有沒print 出來的pdf, 為何顯示不到數量和內容
at 2021-12-28 02:45, Support Team said: 刪除了 data band，後面的 footer 也不會顯示
at 2021-12-28 02:46, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61ca72f69350042b65e7f356/v/fc5db7ed7af00d58c1a8f3b39fdf7fd581632ec2/Inkedcd19b49a-2f4f-41cd-99a3-d9c0e4127da7_LI.jpg
at 2021-12-28 02:49, Innovation Team Co. Ltd. said: 但之前未刪除都顯示不到
at 2021-12-28 02:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15787b331b2bd146877ef66b964eed36d4e3f73b/image.png
at 2021-12-28 02:50, Support Team said: 只入科目，數量為0
at 2021-12-28 02:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9cae3dc09dc8584c852ee14a99b59f7a96a4cd1b/image.png
at 2021-12-28 02:51, Support Team said: 如庫存才會有數量
at 2021-12-28 02:51, Innovation Team Co. Ltd. said: 因為用你們的模版都顯示不到數量和內容的
at 2021-12-28 02:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/39ac1bf476da68146a8c228b9b2e71bd9c35bad0/image.png
at 2021-12-28 02:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/83b743d4c976aac83a80c5184e3b6a79e4b2b90b/image.png
at 2021-12-28 02:52, Support Team said: 有輸入就會顯示，沒有輸入自然不顯示
at 2021-12-28 02:53, Innovation Team Co. Ltd. said: 數量和內容我都有輸入
at 2021-12-28 02:54, Innovation Team Co. Ltd. said: 即是說一定要入庫存才能顯示數量，對嗎？
at 2021-12-28 02:54, Support Team said: 有這樣輸入的：
at 2021-12-28 02:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3a55cb9f8cfc9bbb499acf33a3b444f52a07ff9d/圖片.png
at 2021-12-28 02:55, Support Team said: 會這樣顯示：
at 2021-12-28 02:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/58769407acbb77aae33acc414e220d064437f89b/圖片.png
at 2021-12-28 02:57, Innovation Team Co. Ltd. said: 還有，是否可以有多組的發票號碼？
at 2021-12-28 02:58, Support Team said: 一張發票只有一個發票號碼
at 2021-12-28 03:01, Innovation Team Co. Ltd. said: 公司有3類產品，我們想用不同的發票號碼組別，這個可以嗎
at 2021-12-28 03:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a91a46c688579175a2a987178608e48c789b5a9e/image.png
at 2021-12-28 03:02, Support Team said: 儲存前可自行修改
at 2021-12-28 03:03, Support Team said: 是可以的
at 2021-12-28 03:04, Support Team said: 然後可以再右方向下箭咀，選擇哪種發票模式
at 2021-12-28 03:05, Innovation Team Co. Ltd. said: 那每組號碼是否可以自動jam no?
at 2021-12-28 03:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e6b64a23501b559da7667ea1da85b93216ed845a/2021-12-28_11-08-12.gif
at 2021-12-28 03:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8824eca2426c72c53ddf8bac7b863719162bf2ed/image.png
at 2021-12-28 03:15, Innovation Team Co. Ltd. said: 還有因為我試做了張invoice，所以產生了累計收入，我該如何取消？
at 2021-12-28 03:15, Support Team said: 在紀錄刪除
at 2021-12-28 03:16, Innovation Team Co. Ltd. said: 如果刪除？
at 2021-12-28 03:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e01d57e9f765ebc546945c6c93b4623890e4058c/image.png

2021-12-28-Chat transcript on hk1.coweasy.com started on Tues-0794.json

at 2021-12-28 06:58, Innovation Team Co. Ltd. said: 為何打印出來會變了4頁
at 2021-12-28 06:58, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61caa2a09350042b658b1098/v/84269e560aaa6c5c7421f1abace959c8a9ee127c/4e772a70-e920-4c85-a74f-44ba440e9135.jpg
at 2021-12-28 06:58, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61caa2a09350042b658b1098/v/d1c93334ad6be2338e7bbcc36fa2b54e160462d5/90005c28-1081-4c96-9c4c-d7b5538ca5cc.jpg
at 2021-12-28 06:58, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61caa2a09350042b658b1098/v/67c2079efa78e418fb7e38bb34be8cc37c11f276/d9dc7211-5ef9-4110-aa08-a517b2512bf1.jpg
at 2021-12-28 06:58, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61caa2a09350042b658b1098/v/9bf37ff34cb5528212d48dbb7453f75cf29c2e21/dc91a0e6-f550-4cf9-ba41-495057a6ac3c.jpg
at 2021-12-28 07:03, Support Team said: 4頁都一樣？

2021-12-28-Chat transcript on hk1.coweasy.com started on Tues-0795.json

at 2021-12-28 07:55, Innovation Team Co. Ltd. said: 如何睇返之前查詢紀錄
at 2021-12-28 07:57, Support Team said: 用戶暫不可以查看查詢紀錄
at 2021-12-28 07:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3e2a89fb221c9d0e34e50b83d573bb3814242f2/2021-12-28_15-56-32-1_new_message_-_Google_Chrome.png
at 2021-12-28 07:58, Support Team said: 查詢時，可在此輸入電郵，查詢結束後會將紀錄電郵到該地址
at 2021-12-28 08:03, Innovation Team Co. Ltd. said: 為何print的invoice會分為4頁？
at 2021-12-28 08:04, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cac2979350042b653ae3f1/v/689205ea03e1864011c47bfcf20435b26e8e95ff/4e772a70-e920-4c85-a74f-44ba440e9135.jpg
at 2021-12-28 08:04, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cac2979350042b653ae3f1/v/fa512a7f6a8a13fa7f1e6cbb66f8eb60a328ee53/90005c28-1081-4c96-9c4c-d7b5538ca5cc.jpg
at 2021-12-28 08:04, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cac2979350042b653ae3f1/v/596309f1dca34d253b4dfdf68021757420dc32a4/d9dc7211-5ef9-4110-aa08-a517b2512bf1.jpg
at 2021-12-28 08:04, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cac2979350042b653ae3f1/v/82133a49163abfface6f04c5a2993d93aa6025c2/dc91a0e6-f550-4cf9-ba41-495057a6ac3c.jpg
at 2021-12-28 08:04, Support Team said: 4頁都一樣？
at 2021-12-28 08:11, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cac2979350042b653ae3f1/v/ba8a5c8040bf10610715cd4af7a9e56f8f3dbd5f/INV_637762982935883349.pdf
at 2021-12-28 08:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9aae008b23159843c5e80d6b2f18e2d168d69e06/2021-12-28_16-20-43-tmp_-_Google_Drive_-_Google_Chrome.png
at 2021-12-28 08:21, Support Team said: 看看最低的 page footer 佔了幾多高度
at 2021-12-28 08:22, Innovation Team Co. Ltd. said: 如果將它變返1頁
at 2021-12-28 08:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b3a243b48fbd4fad0397dc5740cf8d95f47b3782/2021-12-28_16-23-42-Invoice_-_Google_Chrome.png
at 2021-12-28 08:24, Support Team said: 預設這樣的
at 2021-12-28 08:26, Innovation Team Co. Ltd. said: please send chat record to my email
at 2021-12-28 08:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d8929d59ff8a514b8bd8e742f38f235db209448/圖片.png
at 2021-12-28 08:27, Support Team said: 可在此輸入
at 2021-12-28 08:40, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cac2979350042b653ae3f1/v/a20644dda7e80d8f98a24cdd908c2b831bee811b/2021-12-28_16-23-42-Invoice_-_Google_Chrome.png
at 2021-12-28 08:40, Innovation Team Co. Ltd. said: 找不到
at 2021-12-28 08:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/72cc91ec159e7f3ebcd9685d7b9a404cf5f8c0d3/圖片.png
at 2021-12-28 08:41, Support Team said: 你這個是一定有的

2021-12-28-Chat transcript on hk1.coweasy.com started on Tues-0797.json

at 2021-12-28 08:57, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cad0209350042b657ff757/v/9c27852687d0a3a3e59301eca4848c969635424b/螢幕擷取畫面_2021-12-28_165623.png
at 2021-12-28 08:57, Innovation Team Co. Ltd. said: 如何顯示返這一個
at 2021-12-28 08:58, Support Team said: 顯示什麼？
at 2021-12-28 08:59, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cad0209350042b657ff757/v/86ecbe1660c3ec2a42cd7a98c7da34836482c040/螢幕擷取畫面_2021-12-28_165623.png
at 2021-12-28 08:59, Innovation Team Co. Ltd. said: 這個column
at 2021-12-28 08:59, Support Team said: 是邊度沒有顯示
at 2021-12-28 08:59, Support Team said: 邊個column沒有顯示
at 2021-12-28 09:04, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cad0209350042b657ff757/v/8abb08baf5c1b1594516a8a476bf8972fbd2b954/INV_637763078118929850.pdf
at 2021-12-28 09:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f90601cfb4343d3a8946182902b4699400dbbd91/image.png
at 2021-12-28 09:05, Support Team said: 這些？
at 2021-12-28 09:06, Innovation Team Co. Ltd. said: print 出來的invoice 沒有了 product name/quantity.......那行
at 2021-12-28 09:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1bc26fb3aa3e5185af9c7bc8edc0d63cfaf12a1/2021-12-28_17-07-39-Invoice_-_Google_Chrome.png
at 2021-12-28 09:08, Support Team said: 看看 properties
at 2021-12-28 09:08, Support Team said: endabled

2021-12-29-Chat transcript on hk1.coweasy.com started on Wedn-0798.json

at 2021-12-29 09:42, Suei. said: 我司從事鞋業批發及零售如果可以快速開發票？
at 2021-12-29 09:42, Support Team said: 都是在銷售/零售模組的發票輸入和出PDF列印
at 2021-12-29 09:43, Suei. said: 發票也要分配給指定售貨員
at 2021-12-29 09:43, Support Team said: 零售和銷售員需訂購升級模組才可使用
at 2021-12-29 09:46, Suei. said: 我的意思快速輸入產品For example 客戶A 訂單有十款鞋, 有不同 顏色 尺碼 數量
at 2021-12-29 09:47, Suei. said: 訂購升級模組 要加幾錢才可以試?
at 2021-12-29 09:48, Support Team said: 升級模組可以試用
at 2021-12-29 09:48, Suei. said: 如何升級?
at 2021-12-29 09:48, Support Team said: 產品輸入可用bar槍，或人手輸入編號/名稱都可以搜尋到產品
at 2021-12-29 09:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/40728514631784e81629c802e62aca79d3dff4c0/image.png
at 2021-12-29 09:50, Suei. said: 看到了. 謝謝

2021-12-29-Chat transcript on hk1.coweasy.com started on Wedn-0799.json

at 2021-12-29 07:25, 楊松泰. said: 你好，想查問員工代付應該要怎樣記錄? 已有11月的完整單據，未在coweasy登記員工，不知如何操作
at 2021-12-29 07:27, 楊松泰. said: 而且，為何我上載了Inovice的template在自剖收據內，很多部份變成空白?
at 2021-12-29 07:28, 楊松泰. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cc0cb9de5a75bf84e94cbe/v/119f443dc245a0412f6cdea001e01334c93d694d/擷取.PNG
at 2021-12-29 07:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/763468f922767690f86c2b6e82b4441d6544bf58/image.png
at 2021-12-29 07:31, Support Team said: 員工代付 / 代收員工代付時, 金額入出數找數給員工, 金額入入數
at 2021-12-29 07:32, Support Team said: 發票和收款的模板不通用, 除公司資料/客戶資料外都不顯示
at 2021-12-29 07:32, 楊松泰. said: 員工戶口是用流動負責?
at 2021-12-29 07:32, Support Team said: 科目性質可選流動負債
at 2021-12-29 07:33, 楊松泰. said: 但用相同的模版，公司資料/客戶資料都沒有顯示
at 2021-12-29 07:33, Support Team said: 不要在收款上傳發票的模板, 直接用預設的修改
at 2021-12-29 07:34, 楊松泰. said: 員工代付入數的科目是填員工的銀行戶口號碼?
at 2021-12-29 07:36, Support Team said: 員工代付時，金額入出數，科目選相關支出科目找數給員工，金額入入數，科目選扣款的銀行或現金科目
at 2021-12-29 07:36, 楊松泰. said: 而且員工津貼應該怎樣記錄，我以員工代付每月找數時在銀行一次過以一筆款項轉帳，可以嗎?
at 2021-12-29 07:37, Support Team said: 津貼在支出模組，月結單輸入或會計其他輸入，不是代付代收
at 2021-12-29 07:38, 楊松泰. said: 我們會有每月３００的交通津貼，及每次做戶外活動５０的津貼
at 2021-12-29 07:38, Support Team said: 和其他支出例如電費租金薪酬一樣
at 2021-12-29 07:38, 楊松泰. said: 但轉帳能同一次交易記算嗎? 定係分開兩次轉帳比較好
at 2021-12-29 07:40, Support Team said: 無特定要求，可按用戶喜好
at 2021-12-29 07:40, 楊松泰. said: 薪金又應該如何記錄？
at 2021-12-29 07:44, 楊松泰. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cc0cb9de5a75bf84e94cbe/v/9ebe1b9fe267121fb90b2a5531ddff8fcea3c21d/擷取.PNG
at 2021-12-29 07:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/53d9dd00c4c354a110d33c468526501b7ded703f/2021-12-29_15-42-07-主頁_Online_-_Google_Chrome.png
at 2021-12-29 07:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/39293592e32907517400808183d9d47369887019/2021-12-29_15-42-15-薪酬_及_支出_Online_-_Google_Chrome.png
at 2021-12-29 07:44, 楊松泰. said: 即時支出和上面的薪酬有甚麼分別
at 2021-12-29 07:44, Support Team said: book 數
at 2021-12-29 07:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b40f124da2a3620b13794ea173f678608f9e7d7d/2021-12-29_15-42-26-主頁_Online_-_Google_Chrome.png
at 2021-12-29 07:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee2b9582115def03b4ce697914298201cebd595e/2021-12-29_15-44-24-付款_Online_-_Google_Chrome.png
at 2021-12-29 07:45, Support Team said: 支付薪金和MPF
at 2021-12-29 07:45, Support Team said: 即時不會過 Accrual Expense，直接付款
at 2021-12-29 07:46, 楊松泰. said: 如果我是固定月尾出糧，月尾出糧後用即時支出來記錄，可以嗎?
at 2021-12-29 07:47, 楊松泰. said: 我不太明白book 數的作用
at 2021-12-29 07:48, Support Team said: 一般會月尾 入薪金的支出，下月月頭才出糧
at 2021-12-29 07:49, Support Team said: 同一日的可以用即時，不經 Accrued Expense
at 2021-12-29 07:50, 楊松泰. said: 因為我地冇PARTTIME，只係固定FULL TIME月尾出糧
at 2021-12-29 07:50, 楊松泰. said: 明白ACCURED的用途了
at 2021-12-29 07:51, 楊松泰. said: 好讓一些月頭出糧的預先記錄上一個月的員工開支
at 2021-12-29 07:53, 楊松泰. said: 那員工津貼我應在那裹入帳?
at 2021-12-29 07:53, Support Team said: 支出模組，月結單輸入或會計其他輸入，這幾個輸入都可以
at 2021-12-29 07:59, 楊松泰. said: 但員工的mpf不在月尾, 是會在月頭, 那是否應用上面可以以accrued expense的比較好
at 2021-12-29 08:00, Support Team said: 是的
at 2021-12-29 08:10, 楊松泰. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cc0cb9de5a75bf84e94cbe/v/3d0797b83b8eb83124c737f36c1ee0ad89f241f0/擷取.PNG
at 2021-12-29 08:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2214cd1040148de432e1a1ddf0d6cd20e2a3aa05/image.png
at 2021-12-29 08:12, Support Team said: 這裡入實際支付的金額
at 2021-12-29 08:12, Support Team said: MPF 和 薪金不同日期，分2次輸入
at 2021-12-29 08:40, 楊松泰. said: 想問下如果辦公室用的食物飲料會計科目應在那?
at 2021-12-29 08:41, 楊松泰. said: 應計在
at 2021-12-29 08:41, Support Team said: 都是支出
at 2021-12-29 08:41, 楊松泰. said: 那一個科目?
at 2021-12-29 08:47, Support Team said: 可入在福利費用
at 2021-12-29 08:48, Support Team said: 或者日用品
at 2021-12-29 09:45, 楊松泰. said: 員工代付 / 代收員工代付時, 金額入出數找數給員工, 金額入入數
at 2021-12-29 09:46, 楊松泰. said: 你好，想問出數和入數代表的是甚麼？
at 2021-12-29 09:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e74deb51198a990c1bfc83256adae9c12fc00b0d/image.png
at 2021-12-29 09:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cbd96576f157a2371fe336aa5974c280eff9bc6c/image.png
at 2021-12-29 09:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fbecf1c75d021bd36c82a1f1ca5da6e9976f7812/image.png
at 2021-12-29 09:59, 楊松泰. said: 這是為員工A的claim錢作記錄, 對嗎?
at 2021-12-29 10:00, 楊松泰. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cc0cb9de5a75bf84e94cbe/v/039b5cac18ff1cd15586b093229ffbebaaad1861/擷取.PNG
at 2021-12-29 10:00, Support Team said: 員工代公司支付郵資公司再找數給員工
at 2021-12-29 10:01, 楊松泰. said: 我指我剛send出黎的那個
at 2021-12-29 10:02, Support Team said: 是的

2021-12-30-Chat transcript on hk1.coweasy.com started on Thur-0800.json

at 2021-12-30 03:25, Lilian. said: Dues and Subscriptions Expense 其實係入啲乜？
at 2021-12-30 03:27, Support Team said: 一些訂閱服務的費用
at 2021-12-30 03:28, Lilian. said: 咁MISCROSOFT OFFICE365 年費 都應該入呢個ACC?
at 2021-12-30 03:37, Support Team said: 可以的

2021-12-30-Chat transcript on hk1.coweasy.com started on Thur-0801.json

at 2021-12-30 09:01, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cd7464de5a75bf84c031c7/v/3c75649bfb069a3a24aedac6578afeb62f923570/INV_637764803504660761.pdf
at 2021-12-30 09:02, Innovation Team Co. Ltd. said: 我有在說明一欄打左Engineering Development fee – Nov 2021，但為何顯示不到
at 2021-12-30 09:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b008a0904a5534675dc883c6410c04e4102931a2/image.png
at 2021-12-30 09:02, Support Team said: 這欄
at 2021-12-30 09:03, Innovation Team Co. Ltd. said: 咁內容一欄是有何用的
at 2021-12-30 09:04, Support Team said: 什麼內容？
at 2021-12-30 09:04, Innovation Team Co. Ltd. said: sorry, 我意思是說明一欄
at 2021-12-30 09:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93951ccd887c21c024e73958f06e9c78d31f384c/image.png
at 2021-12-30 09:05, Support Team said: 預設顯示規格
at 2021-12-30 09:05, Support Team said: 說明要修改模板
at 2021-12-30 09:08, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cd7464de5a75bf84c031c7/v/e0643402387ba12fb3ecf5eeaeea789d6a65165e/INV_637764803504660761.pdf
at 2021-12-30 09:09, Innovation Team Co. Ltd. said: 那我圈住的這個說明是如何輸入內容
at 2021-12-30 09:09, Support Team said: 預設顯示規格說明要修改模板
at 2021-12-30 09:09, Innovation Team Co. Ltd. said: 如何修改？
at 2021-12-30 09:10, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm
at 2021-12-30 09:11, Innovation Team Co. Ltd. said: 有沒有視頻，次次都做唔到
at 2021-12-30 09:12, Support Team said: 這裡沒有視頻只有FAQ
at 2021-12-30 09:13, Innovation Team Co. Ltd. said: 我們是不是可以用空白的模版自訂發票內容？
at 2021-12-30 09:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb1412e9ecb4511d770ad928d2fe2081497607b1/image.png
at 2021-12-30 09:15, Support Team said: 在新的空白模板，用戶加不到datasource，做不到自訂
at 2021-12-30 09:17, Innovation Team Co. Ltd. said: 意思是要用現有模板修改
at 2021-12-30 09:19, Support Team said: 是的
at 2021-12-30 09:24, Innovation Team Co. Ltd. said: 還有如何可以取消發票上送貨日期，因為一般在發票上delivery date我們都會打TBC
at 2021-12-30 09:24, Support Team said: 鍵盤直接按 delete 刪除
at 2021-12-30 09:26, Innovation Team Co. Ltd. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cd7464de5a75bf84c031c7/v/382ab790b78c9433052ce6814d101cac192d0d29/螢幕擷取畫面_2021-12-30_172420.png
at 2021-12-30 09:27, Support Team said: 這裡一定要輸入，預設跟發票日期
at 2021-12-30 09:27, Innovation Team Co. Ltd. said: delete唔到，一按就出現了要選日期
at 2021-12-30 09:28, Innovation Team Co. Ltd. said: 咁點樣可以唔顯示
at 2021-12-30 09:29, Support Team said: 修改自訂模板
at 2021-12-30 09:29, Support Team said: 鍵盤直接按 delete 刪除
at 2021-12-30 09:29, Innovation Team Co. Ltd. said: 好的，試試，thanks

2021-12-30-Chat transcript on hk1.coweasy.com started on Thur-0802.json

at 2021-12-30 07:50, Vincent Choy. said: 請問呢度唔想用“裝箱單”想轉其他名，應該要點做？
at 2021-12-30 07:50, Vincent Choy. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cd5839de5a75bf848443c4/v/bb1524a2d21cab4c446e0a17cabeb9ce237b4e32/7611e89f4656d22447ab60940da42af.png
at 2021-12-30 07:50, Vincent Choy. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/61cd5839de5a75bf848443c4/v/ab601d07e55b926d75e01702a9e211b0d894e539/92120d7efa8d3010883d2a0a7f1492a.png
at 2021-12-30 07:50, Support Team said: 直接打字
at 2021-12-30 07:50, Support Team said: 不要有 {}