2020 Chat history

2020-01-02-Chat transcript on coweasy.com started on Thursday-0002.json

at 2020-01-02 05:55, Ms. Au Yeung. said: want to extend our subscription

at 2020-01-02 05:55, Ms. Au Yeung. said: but the Alipay function seems not work at all?

at 2020-01-02 05:59, Support Team said: Are you alipay HK?

at 2020-01-02 05:59, Support Team said: Anyway, you may also use PayPal is ok

2020-01-02-Chat transcript on coweasy.com started on Thursday-0003.json

at 2020-01-02 06:26, John. said: Hello, I am using the trial version. I would like to add the amount to openning balance but it seems I cannot do so . May I ask how I can do it?

at 2020-01-02 06:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f77269b93d5b498bfd072ab372cd453290fd9fb6/-03-15-基礎數據.png

at 2020-01-02 06:29, Support Team said: opening balance 可在 excel 匯出匯入

at 2020-01-02 06:30, John. said: Shall I change the freeze date before I do so?

at 2020-01-02 06:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/adbcd10fb6ef6cb0cd57d1ffe22c7165278b74f4/2020-01-02_14-32-37-1_new_message_-_Google_Chrome.png

at 2020-01-02 06:35, Support Team said: 上圖的例子，opening balance的日期為 2017-3-31凍結日期需要早於opening balance的日期

2020-01-02-Chat transcript on coweasy.com started on Thursday-0006.json

at 2020-01-02 08:43, John. said: Seem it is ok now.

at 2020-01-02 08:44, John. said: May I ask how I can delete the entire accounts and set up a new one?

at 2020-01-02 08:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9dd2bcbe138c08d414372e21d74666624234d32b/-45-18-(主頁)_會計.png

at 2020-01-02 08:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b1893571e3de2bd8f4996fb06aeefd3b0b116c3/-29-20-科目列表.png

at 2020-01-02 08:45, Support Team said: 空白模板可以清空科目

at 2020-01-02 08:50, John. said: It does not allow me to click on it

at 2020-01-02 08:51, John. said: that thing is different to use

at 2020-01-02 08:52, Support Team said: 如有輸入過報價單發票等單據需要先刪除，才可以重置科目表

at 2020-01-02 08:57, John. said: Then how can I delete it

at 2020-01-02 08:57, John. said: sales first la '

at 2020-01-02 08:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/74afc1cfcd6f35b7cbf86f4bfc945f7f666e8b41/2020-01-02_16-58-23-(主頁)_銷售_-_Google_Chrome.png

at 2020-01-02 08:59, Support Team said: 所有輸入頁面都有相應的記錄列表

at 2020-01-02 08:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/417f91e0984b3887f2560e408a4597e9dd1cb0de/2020-01-02_16-58-38-(主頁)_銷售_-_Google_Chrome.png

at 2020-01-02 09:00, Support Team said: 報價單採購訂單以外，會影響會計帳的都可以在記錄匯總查看

2020-01-02-Chat transcript on coweasy.com started on Thursday-0007.json

at 2020-01-02 09:33, Jaffy Lam. said: can you tell me how to transfer csv?

at 2020-01-02 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8579efe5f17ffd44706c70e542f932df53453d45/-03-15-基礎數據.png

at 2020-01-02 09:35, Support Team said: 先匯出excel，需要跟系統匯出的格式匯入

at 2020-01-02 09:36, Jaffy Lam. said: what about CSV from heng seng?

at 2020-01-02 09:36, Support Team said: 是指銀行月結單？

at 2020-01-02 09:36, Jaffy Lam. said: yes

at 2020-01-02 09:36, Jaffy Lam. said: are there calling support?

at 2020-01-02 09:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aedd0c741874b19f11359441ca331281839570da/2020-01-02_17-37-07-(主頁)_會計_-_Google_Chrome.png

at 2020-01-02 09:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fbdab58183688706c177b20035a44ef40c21aec/2020-01-02_17-37-18-(主頁)_會計_-_Google_Chrome.png

at 2020-01-02 09:38, Jaffy Lam. said: how can i get CSV from Heng Sang?

at 2020-01-02 09:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b7709376dde266be5788a9593f8b6ffcbbc5c2b1/2020-01-02_17-40-18-銀行月結單_-_Google_Chrome.png

at 2020-01-02 09:56, Jaffy Lam. said: i have the file

at 2020-01-02 09:57, Jaffy Lam. said: wonder if i can talk directly?

at 2020-01-02 09:57, Jaffy Lam. said: i try to import

at 2020-01-02 09:58, Jaffy Lam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e0db60b1076f3c2e4387b5d/v/751cb390fe9dabdf48c2c3c59f51d795ba96e217/Screen_Shot_2020-01-02_at_5.57.52_PM.png

at 2020-01-02 09:58, Support Team said: online support 不提供電話支援如有需要，可以在whatsapp錄音留言查詢WhatsApp: 9888 3995

at 2020-01-02 09:59, Support Team said: 可否給csv我們檢查？

2020-01-07-Chat transcript on coweasy.com started on Tuesday,-0010.json

at 2020-01-07 05:56, V1578360873417856 said: hi, 你好,請問怎麼入sales deposit amount?

at 2020-01-07 06:03, Support Team said: 請問你是中小企用戶還是會計師樓用戶。？方便做個紀錄

at 2020-01-07 06:13, V1578360873417856 said: 會計師樓用戶

at 2020-01-07 06:13, Support Team said: 具體操作細節，可以在發票的輸入頁面，右方有一條藍色的常問問題內找到，請問看到嗎？

at 2020-01-07 06:16, V1578360873417856 said: 如果login 後,就無咗呢個support box

at 2020-01-07 06:23, Support Team said: 我們已反映給技術部其實下星期可能以加回上去

2020-01-07-Chat transcript on coweasy.com started on Tuesday,-0011.json

at 2020-01-07 07:04, V1578360873417856 said: sorry, 剛才問how to input sales deposit

at 2020-01-07 07:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/351a0b9f0cea45f5f2f0d4f5f8d971da276f3b5e/輸入頁面常問問題.png

at 2020-01-07 07:06, Support Team said: 請參考發票輸入頁面－常問問題－客戶按金

2020-01-07-Chat transcript on coweasy.com started on Tuesday,-0012.json

at 2020-01-07 05:17, terry. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e140bafef3f437de8166079/v/eae9d64de4bfbe1cf57f274a5a4348729bb3824c/image.png

at 2020-01-07 05:18, terry. said: 你好. 按藍字不懂跳到那頁面. ? 是我電腦問題

at 2020-01-07 05:18, terry. said: 還是跟本不可以跳過去?

at 2020-01-07 05:18, Support Team said: 這是哪個報表？

at 2020-01-07 05:19, terry. said: 銀行帳

at 2020-01-07 05:21, Support Team said: 是可以按下打開單據的

at 2020-01-07 05:21, Support Team said: 我們測試了是開到的

at 2020-01-07 05:22, terry. said: GOOGLE CHROME 開可以?

at 2020-01-07 05:22, terry. said: 我按不可以

at 2020-01-07 05:23, Support Team said: chrome 可以開

at 2020-01-07 05:24, Support Team said: 請按下，再截圖整個畫面給我們檢查

at 2020-01-07 05:35, terry. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e140bafef3f437de8166079/v/3d2813d9a6371ec057ab20a3a9bd52fff0c1ee0d/image.png

at 2020-01-07 05:35, terry. said: 整板都是按不到

at 2020-01-07 05:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e29f47b596c445692e803b2ad2bf76f39c69da61/2020-01-07_13-43-25-銀行賬_-_Google_Chrome.png

at 2020-01-07 05:44, Support Team said: 這個位置也有沒有icon提示禁止彈出頁面？

at 2020-01-07 05:49, terry. said: 沒有

at 2020-01-07 05:56, Support Team said: 除了這個報表，你嘗試打開另外其他報表看看，是不是同樣情況

at 2020-01-07 06:07, terry. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e140bafef3f437de8166079/v/79ac137af333e355618640d567f6d6edff79d670/image.png

at 2020-01-07 06:07, terry. said: 這些沒問題

at 2020-01-07 06:08, Support Team said: 你嘗試選擇損益表，按下去，行不行？

at 2020-01-07 06:09, terry. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e140bafef3f437de8166079/v/143f69865d47d3bc71008a4f74939de31f16418a/image.png

at 2020-01-07 06:09, terry. said: 可以

at 2020-01-07 06:10, Support Team said: 我應該不是功能在的問題，只是銀行賬這個報表是不能按下去，是原先的設計

at 2020-01-07 06:13, Support Team said: 另外，請問是否你較早前想把客戶和供應商一起捆綁功能的？

at 2020-01-07 06:14, terry. said: 是的, 因有客戶要做對沖的

at 2020-01-07 06:14, Support Team said: 好的。也可以告訴你，這個功能已接近完成階段，可望這星期內可上傳提供使用

at 2020-01-07 06:15, terry. said: 多謝. 我已經入了部份數, 現在就是看夠不夠用. 夠用就會付款. 謝謝

at 2020-01-07 06:18, terry. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e140bafef3f437de8166079/v/8822fe7d7d72a6f145c5398f67d65ec1b3dee560/image.png

at 2020-01-07 06:18, terry. said: 那有什麼方法查那幾條數,

at 2020-01-07 06:18, terry. said: 好似怪怪的

at 2020-01-07 06:19, terry. said: 對不上

at 2020-01-07 06:21, Support Team said: 這個是用戶自行輸入的紀錄

at 2020-01-07 06:22, Support Team said: 你可以查看相關的輸入紀錄看看

at 2020-01-07 06:24, terry. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e140bafef3f437de8166079/v/2a6a4739e789198bffe3645c0b9991ea3e5a19cb/image.png

at 2020-01-07 06:24, terry. said: 支出就是找不到這數

at 2020-01-07 06:25, terry. said: 是不是8月1, 一天的收入. 總數來?

at 2020-01-07 06:28, Support Team said: 這樣吧，這個我發給技術部看看再覆你

at 2020-01-07 06:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2cc6cf88a3ada7f10111617b8ccf9b5095a58e7f/2020-01-07_14-40-26-1_new_message_-_Google_Chrome.png

at 2020-01-07 06:41, Support Team said: 是查看這個報表？

at 2020-01-07 06:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d246ca416c081c3c77e8e45f88c8889be98e02c3/2020-01-07_14-39-52-銀行賬_-_Google_Chrome.png

at 2020-01-07 06:42, Support Team said: 銀行帳有記錄這欄，會顯示單據的編號另外如單據有相關的客戶／供應商／提供商也會在第1欄顯示

at 2020-01-07 06:48, terry. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e140bafef3f437de8166079/v/fb19b1577e2efb7197969df58d8622ed6e3c35e8/image.png

at 2020-01-07 06:48, terry. said: 跟你有點不一樣.

at 2020-01-07 06:49, terry. said: 所有銀行帳內的,都按不入.

at 2020-01-07 06:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f2e74a853241849c3954f746ff0e210c65e384cb/2020-01-07_14-49-51-銀行賬_-_Google_Chrome.png

at 2020-01-07 06:50, terry. said: 厲害

at 2020-01-07 06:50, terry. said: 可以了

at 2020-01-07 06:50, Support Team said: 不要tick總和，這會按備註欄計算總和，而不是顯示每張單記錄

2020-01-07-Chat transcript on coweasy.com started on Tuesday,-0013.json

at 2020-01-07 08:01, Winnie Yu. said: 我想將我們公司的計科目列表UPLOAD到SYSTEM，但UPLOAD左後冇我DELETE原本SYSTEM的一D ITEM

at 2020-01-07 08:01, Winnie Yu. said: 可以點做??

at 2020-01-07 08:02, Support Team said: 匯入只會新增或修改科目，刪除需要在系統頁面刪除

at 2020-01-07 08:03, Winnie Yu. said: 即係而家冇得問野??

at 2020-01-07 08:03, Support Team said: 你的支援服務於 2020-01-05 到期

at 2020-01-07 08:04, Winnie Yu. said: 所以呢??而家冇得係到問野??

at 2020-01-07 08:04, Support Team said: 是的

2020-01-08-Chat transcript on coweasy.com started on Wednesda-0014.json

at 2020-01-08 05:55, terry. said: HELLO TRACY 有冇推介碼酣個比我:grin:

at 2020-01-08 05:59, Support Team said: 不好意思，不是這樣隨便產生的，由於涉及到一個新戶口正式付費後，我們後台的數據寄存中心才會產生一個全新的推介碼給我們，我們才轉發給新用戶，所以不是我們自己產生的

at 2020-01-08 06:01, terry. said: 依家生意難做, 平得就平,

at 2020-01-08 06:02, Support Team said: 坦白說，其實你也知道，對於我們提供的全面功能相對我們每月的月費，其實我們是全香港性價比最高的雲端服務系統公司

at 2020-01-08 06:02, Support Team said: 而且，相對於一個固定的月費下，也差不多是唯一一間能夠提供無上限數據上傳

at 2020-01-08 06:02, Support Team said: 你看看考慮下吧

at 2020-01-08 06:03, terry. said: 好的謝謝

2020-01-09-Chat transcript on coweasy.com started on Thursday-0015.json

at 2020-01-09 02:08, Co Sec 2. said: 您好，請問一下現在系統是否有問題， Debit note show出的價格不對

at 2020-01-09 02:10, Support Team said: 請截圖發票輸入頁面和Debit note pdf 給我們檢查

at 2020-01-09 02:10, Co Sec 2. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1689f6ef3f437de8c3104e/v/39e815051de168313d78be3c07a050ddd0b3c443/image.png

at 2020-01-09 02:10, Co Sec 2. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1689f6ef3f437de8c3104e/v/2135e7584af0db018261e2cabc3ea4584a73a08b/image.png

at 2020-01-09 02:19, Support Team said: 請再試試還有沒有問題

at 2020-01-09 02:33, Co Sec 2. said: 謝謝，已經沒問題了

2020-01-09-Chat transcript on coweasy.com started on Thursday-0017.json

at 2020-01-09 02:43, terry. said: 早

at 2020-01-09 02:43, terry. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1692f8ef3f437de84848d0/v/350c6cd3fbb86c205c0a807c8eaf8df0685ff33f/image.png

at 2020-01-09 02:43, terry. said: 為什麼, 會多了強積金5%

at 2020-01-09 02:44, terry. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1692f8ef3f437de84848d0/v/47477b1d56fc285e7eb54c29893004d44c7c9830/image.png

at 2020-01-09 02:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93d1aba399e465e2a054c6a0fdfa39f840156428/2020-01-09_10-55-44-薪酬_及_支出.png

at 2020-01-09 02:58, Support Team said: 預設的模板有MPF資料，用戶需要自定模板，刪除MPF，另存一個模板供非MPF單據使用

at 2020-01-09 02:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fb5f239b0e1303ddb633d9f99b90497805bc282/請參考常問問題.png

at 2020-01-09 02:59, Support Team said: 自定模板，可以參考輸入頁面－常問問題－自定表單樣式

at 2020-01-09 03:06, terry. said: 好點覆習..

at 2020-01-09 03:06, terry. said: 有點覆習

at 2020-01-09 03:13, Support Team said: 一般出糧需要MPF以符合法例，如需要用到沒有MPF的，用戶需要自行修改模板，請參考常問問題

at 2020-01-09 03:14, terry. said: 不照6千左右的散工, 不用同事付5%.

at 2020-01-09 03:14, terry. said: 好

2020-01-09-Chat transcript on coweasy.com started on Thursday-0019.json

at 2020-01-09 05:40, terry. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e16b4c7ef3f437de83fc238/v/69de642e8dca9498f3eedc34b874a6c3d7072c4e/image.png

at 2020-01-09 05:40, terry. said: HI 那發票不對的. 可以發給我去申請

at 2020-01-09 05:42, Support Team said: 在付款之前都可以返回第一步修改再次下單

at 2020-01-09 05:42, terry. said: 唔明.

at 2020-01-09 05:42, terry. said: 內容這樣.

at 2020-01-09 05:42, terry. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e16b4c7ef3f437de83fc238/v/edd80f5eb1f09a4eede7fc937a0b6ae01272c6bb/image.png

at 2020-01-09 06:06, Support Team said: 請再試試下單，看看發票出不出到內容

at 2020-01-09 06:14, terry. said: 3. 直接存入公司銀行戶口：中國銀行(香港)有限公司，銀行賬號：012-363-1-011735-3

at 2020-01-09 06:15, terry. said: 可以用?

at 2020-01-09 06:15, Support Team said: 是的，可以用，是我們公司銀行戶口

at 2020-01-09 06:28, terry. said: 電子支票, 可以不?

at 2020-01-09 06:29, Support Team said: 我們較少處理，不好意思 :sweat_smile: 請問銀行入數可以嗎？

at 2020-01-09 06:30, Support Team said: 或者可以用paypal ，很多用戶也是直接用paypal付費

at 2020-01-09 06:38, terry. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e16b4c7ef3f437de83fc238/v/476a251f3e32c7fc9ce58f4fb944dba24d759634/image.png

at 2020-01-09 06:38, terry. said: 付了

at 2020-01-09 07:11, terry. said: 你會幫我改?

2020-01-10-Chat transcript on coweasy.com started on Friday, -0020.json

at 2020-01-10 02:51, andy@onwon.com.hk. said: names of PO forms do not match with the forms after upgrade

at 2020-01-10 02:54, Support Team said: 是指哪裏不一樣，可否截圖標示？

at 2020-01-10 02:56, andy@onwon.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e17e1f8ef3f437de8685013/v/9d599a1dcfeb57f7407c2e36700d9b2c665ad528/Bug.bmp

at 2020-01-10 02:57, andy@onwon.com.hk. said: 表格2,3,4 變成了表格1的sub-items

at 2020-01-10 02:58, andy@onwon.com.hk. said: 而按下去會打開表格1的DOCX, RTF 和ODS格式

at 2020-01-10 02:59, andy@onwon.com.hk. said: 應該是顯示名稱對應出錯

at 2020-01-10 02:59, andy@onwon.com.hk. said: 好旳

at 2020-01-10 03:05, andy@onwon.com.hk. said: 修好了, 謝

2020-01-10-Chat transcript on coweasy.com started on Friday, -0022.json

at 2020-01-10 03:51, Canny Yu. said: 你地個系統係唔係update 緊, unit price 2300, 變左2.3

at 2020-01-10 03:52, Support Team said: 是指發票出PDF？

at 2020-01-10 03:52, Canny Yu. said: 係啊

at 2020-01-10 04:05, Support Team said: 請檢查自定發票樣式是不是這樣：（圖1）欄位裏面已有Format，（圖2）就不需要重複設置欄位格式

at 2020-01-10 04:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7290b0e825e56d0e73cb4d802cfb93a67345a4c8/2020-01-10_11-59-56-Invoice_圖1.png

at 2020-01-10 04:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/36075a4a13757529d6cc010f64787cd33e07ed3d/2020-01-10_12-00-24-Invoice_圖2.png

at 2020-01-10 04:07, Support Team said: 如果是和截圖類似設置，圖2選General就可以

at 2020-01-10 04:12, Canny Yu. said: 之前唔係咁, 係今日先出現問題

at 2020-01-10 04:16, Support Team said: 模板樣式的舊版本不支持上述2個位置都設置格式，新版本改進了可以支持請檢查自定發票樣式是不是這樣

at 2020-01-10 04:35, Canny Yu. said: 搵唔到有number 呢行

at 2020-01-10 04:37, Support Team said: 圖2.？

at 2020-01-10 04:37, Canny Yu. said: 係

at 2020-01-10 04:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ad1a412b599d741a7cf224ce24d32228e7b3f0f/2020-01-10_12-36-34-Invoice_-_Google_Chrome.png

at 2020-01-10 04:44, Canny Yu. said: save 唔到係卓面

at 2020-01-10 04:46, Support Team said: 如使用chrome，save／save as都直接儲存到chrome的下載資料夾

at 2020-01-10 04:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b057dc507f2bd93a8952c9129c2de29d023dadd9/2020-01-10_12-45-55.png

at 2020-01-10 04:47, Support Team said: 可以這樣打開下載資料夾

2020-01-10-Chat transcript on coweasy.com started on Friday, -0023.json

at 2020-01-10 07:12, Joe Lai. said: your system upgrading?

at 2020-01-10 07:12, Joe Lai. said: why can't find the existing customer?

at 2020-01-10 07:13, Support Team said: 我們試過客戶列表，報價單，發票都沒有問題，是在哪裡找不到

at 2020-01-10 07:14, Joe Lai. said: can i call u?

at 2020-01-10 07:14, Support Team said: 請截圖給我們檢查

at 2020-01-10 07:14, Joe Lai. said: can't find start from yesterday

at 2020-01-10 07:14, Joe Lai. said: wait

at 2020-01-10 07:15, Joe Lai. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e18233bef3f437de8254a0a/v/cabdc54e398c548d6f58bd8c1ec24b6201ff4717/image.png

at 2020-01-10 07:15, Joe Lai. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e18233bef3f437de8254a0a/v/0efab97cdf529342813aa114a663ea7a3b98e6e1/image.png

at 2020-01-10 07:15, Joe Lai. said: customer: WB0003 issued invoice before

at 2020-01-10 07:15, Joe Lai. said: but can find in list yesterday....

at 2020-01-10 07:15, Joe Lai. said: this is just a sample

at 2020-01-10 07:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ebd9152cc0e6f1c75d4e6e5207a6f7628191fd9/-48-32-CRM_.png

at 2020-01-10 07:16, Support Team said: 看看這裡有沒有tick

at 2020-01-10 07:17, Joe Lai. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e18233bef3f437de8254a0a/v/a46512e065743fc0560cd2fa7c50a91e04b32cf6/image.png

at 2020-01-10 07:17, Joe Lai. said: no show in the customer list

at 2020-01-10 07:18, Support Team said: WB0003？

at 2020-01-10 07:19, Joe Lai. said: YES

at 2020-01-10 07:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/77acfd55f81eb7f115cff1a90b2c7f5f66e2f493/圖片.png

at 2020-01-10 07:20, Joe Lai. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e18233bef3f437de8254a0a/v/ea5ad7774019675bd9344897f92950b61b4ce821/image.png

at 2020-01-10 07:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e6d862a36fa96014fdc033a59e26b3cdc93b60e6/圖片.png

at 2020-01-10 07:21, Support Team said: 看看這裡有沒有tick

at 2020-01-10 07:36, Support Team said: 請了解，其實這是應用的查詢，不是系統的任何問題

2020-01-10-Chat transcript on coweasy.com started on Friday, -0024.json

at 2020-01-10 08:37, Canny Yu. said: quotation 都係咁整?

at 2020-01-10 08:38, Support Team said: 也有一樣問題？

at 2020-01-10 08:38, Canny Yu. said: 係啊

at 2020-01-10 08:38, Support Team said: 都是同樣做法

at 2020-01-10 08:38, Canny Yu. said: 做了

2020-01-13-Chat transcript on coweasy.com started on Monday, -0025.json

at 2020-01-13 03:56, account1. said: 你好像

at 2020-01-13 03:57, account1. said: 為什麼我增加了那customer code

at 2020-01-13 03:57, account1. said: 一直沒有顯示出來?

at 2020-01-13 03:58, account1. said: 請幫我查一下

at 2020-01-13 03:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7befc00942f15124ae72e839b8210d89c1651791/-48-32-CRM_.png

at 2020-01-13 03:58, account1. said: 什麼原因?

at 2020-01-13 03:58, Support Team said: 看看客戶這裡有沒有tick

at 2020-01-13 03:59, account1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1be9ebef3f437de8142bd0/v/c82d9c009a90045e9a1056bdd8eba50561bfb92f/Doc2.docx

at 2020-01-13 04:00, account1. said: 給你參考一下

at 2020-01-13 04:00, account1. said: 什麼原因?

at 2020-01-13 04:01, account1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1be9ebef3f437de8142bd0/v/733b4aa0675d83409ba1e8e5f54351c43cdd774e/Doc2.docx

at 2020-01-13 04:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/145606b4059b4347ce397b02154e4441c7977365/2020-01-13_12-06-34-CRM_-_Google_Chrome.png

at 2020-01-13 04:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6f30c0981493ade21c6f08b0dc785d9b3943f2d2/2020-01-13_12-06-43-CRM_-_Google_Chrome.png

at 2020-01-13 04:10, account1. said: 不明白

at 2020-01-13 04:10, account1. said: 為什麼

at 2020-01-13 04:10, account1. said: 會這樣?

at 2020-01-13 04:11, Support Team said: 客戶這裡有沒有tick

at 2020-01-13 04:11, Support Team said: tick了才會在發票顯示

at 2020-01-13 04:12, Support Team said: 有些舊客戶已經沒有營業，可以不tick來取消顯示

at 2020-01-13 04:14, account1. said: 咁現在點?

at 2020-01-13 04:14, account1. said: 我要出單

at 2020-01-13 04:15, Support Team said: tick就會顯示

at 2020-01-13 04:16, account1. said: 我已經TICK

at 2020-01-13 04:16, account1. said: 都出唔到?

at 2020-01-13 04:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6d6f91c8d038cd55495136d376fa3230be43abf0/圖片.png

at 2020-01-13 04:17, Support Team said: 在客戶記錄搜尋客戶打開客戶資料

at 2020-01-13 04:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/437887f873545f057ec54a7678d061f1cae225d7/圖片.png

at 2020-01-13 04:17, Support Team said: tick返儲存

2020-01-13-Chat transcript on coweasy.com started on Monday, -0026.json

at 2020-01-13 04:32, Joe Lai. said: 你們System 最近發生問題嗎?

at 2020-01-13 04:32, Joe Lai. said: 日日都好難出單

at 2020-01-13 04:32, Joe Lai. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1beb95ef3f437de82cee76/v/637beecfbc5db29e754c39abec9f5ef081cb89ea/image.png

at 2020-01-13 04:33, Joe Lai. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1beb95ef3f437de82cee76/v/e775029af538ec6213891233b08671472b719e82/image.png

at 2020-01-13 04:33, Joe Lai. said: WB0003 想出credit note 做return

at 2020-01-13 04:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/01aac0a8fab8c7cbb207a4a1bad16cefbb4d1d0d/-48-32-CRM_.png

at 2020-01-13 04:33, Support Team said: 客戶這裡沒有tick

at 2020-01-13 04:33, Joe Lai. said: 唔比我按POS 及 Trading

at 2020-01-13 04:34, Joe Lai. said: 按唔到

at 2020-01-13 04:34, Joe Lai. said: 同埋為什麼佢會自動無click

at 2020-01-13 04:34, Joe Lai. said: 因為上星期才開單

at 2020-01-13 04:34, Joe Lai. said: 無人用過system, 得我一個用

at 2020-01-13 04:35, Joe Lai. said: 所以, 我發現好多客有這情況

at 2020-01-13 04:35, Joe Lai. said: 自動無click POS & trade

2020-01-13-Chat transcript on coweasy.com started on Monday, -0027.json

at 2020-01-13 03:37, ASTER JOR. said: 你好, 今早成功儲存新客戶 ARA039, ARC007, ARE007 & ARP007, 但在入銷售出貨時, 找不到以上新客, 是否系統發生問題, 可否檢測一下, 謝謝!

at 2020-01-13 03:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3f800df5f1b39cfe58d3a691c2a28655853e3b24/-48-32-CRM_.png

at 2020-01-13 03:38, Support Team said: 看看客戶這裡有沒有tick

2020-01-13-Chat transcript on coweasy.com started on Monday, -0028.json

at 2020-01-13 06:02, Cass Hui. said: 請問發票號碼為何與之前不一樣?

at 2020-01-13 06:03, Support Team said: 用戶是可以在開立發票的時候，建立不同模式的發票編號的

at 2020-01-13 06:03, Cass Hui. said: 什麼支援費用

at 2020-01-13 06:04, Support Team said: 用戶在使用時，CowEasy 主要提供兩種售後支援服務：1. 辦公時間內，用戶可在頁面內隨意點擊右下方的在線支援按鈕，CowEasy 支援專員會馬上提供實時協助2. 辦公時間內，所有用戶也可透過 CowEasy whatsapp 支援服務，實時解答應用時遇到的查詢

at 2020-01-13 06:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4faee8014fdf8f5792e1bef18b3e4cf1bca0799a/image.png

at 2020-01-13 06:05, Cass Hui. said: 由於你的支援時段已過什麼意思

at 2020-01-13 06:06, Support Team said: 2018-04-07 過期

at 2020-01-13 06:08, Support Team said: 一般來說，所有用戶也會訂購支援服務的，如需要，可在上方的訂購自助平台購買便可以了

2020-01-13-Chat transcript on coweasy.com started on Monday, -0029.json

at 2020-01-13 09:37, Sammi Chau. said: 員工代付系統有問題

at 2020-01-13 09:38, Sammi Chau. said: 科目個到打唔到下一個

at 2020-01-13 09:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/54a2a28810f0752ab2ebabfd5a1c2eb063bee3d8/2020-01-13_17-40-07-員工代付_代收輸入_-_Google_Chrome.png

at 2020-01-13 09:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f3f2218ece6079a41557a1f6e8572fd2b29c5ea/2020-01-13_17-40-12-員工代付_代收輸入_-_Google_Chrome.png

at 2020-01-13 09:41, Support Team said: 試不到有問題，是怎樣打唔到下一個？

2020-01-13-Chat transcript on coweasy.com started on Monday, -0030.json

at 2020-01-13 09:45, Sandy Cheung. said: 請問如果是分project， Balance Sheet可不可以接project 睇?

at 2020-01-13 09:45, Sandy Cheung. said: 我見p&L 是可以的

at 2020-01-13 09:46, Support Team said: 暫時只有P&L報表可分project查看

2020-01-14-Chat transcript on coweasy.com started on Tuesday,-0033.json

at 2020-01-14 06:01, Cathy YUEN. said: 你好，如何修改用户密码？

at 2020-01-14 06:01, Support Team said: 你可以去公司設定

at 2020-01-14 06:01, Support Team said: 點擊用戶管理

at 2020-01-14 06:02, Support Team said: 點擊您的登入電郵，在裏面輸入新密碼

at 2020-01-14 06:03, Cathy YUEN. said: 好，我试试

at 2020-01-14 06:05, Cathy YUEN. said: Vokay 啦，thx

2020-01-14-Chat transcript on coweasy.com started on Tuesday,-0034.json

at 2020-01-14 07:16, Crystal Liao. said: 如何可以增加權限?

at 2020-01-14 07:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2ac9f7913348ab1d20e2a670b34cfb018805bf6f/49_07-Main.png

at 2020-01-14 07:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee1edf22a17088513935e59acc442d9f6850c029/-25-06-用戶管理.png

at 2020-01-14 07:18, Support Team said: 登入其中一間公司後，在用戶管理，可以設置用戶在該公司的權限

at 2020-01-14 07:19, Crystal Liao. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1d6a2cef3f437de8020681/v/1c449a4e612817695afb29749baf415a41914e50/image.png

at 2020-01-14 07:19, Crystal Liao. said: 這樣joyce kwok 可使用了, 是嗎?

at 2020-01-14 07:19, Support Team said: 是

at 2020-01-14 07:19, Crystal Liao. said: OK, 謝謝。

2020-01-15-Chat transcript on coweasy.com started on Wednesda-0040.json

at 2020-01-15 09:17, Support Team said: 銀行月結單輸入是cash basis，直接選薪金如需要accrual basis，先在其他輸入－會計人員輸入 debit薪金 credit應付支出，之後付款再在月結單輸入科目選應付支出

at 2020-01-15 09:18, Cathy YUEN. said: 銀行月結單上只有一筆扣數，但是要分開計算2筆賬，ok嗎？

at 2020-01-15 09:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/684b94bb22b1d8358ba66cdc54afe7ad9eeacd84/2020-01-15_17-21-24-銀行月結單輸入_-_Google_Chrome.png

at 2020-01-15 09:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/837706a2d3c9e414e845003c48d2527023b10a07/2020-01-15_17-21-31-銀行月結單傳票_-_Google_Chrome.png

at 2020-01-15 09:22, Support Team said: 按“＋”可以自動加一行相同傳票編號

at 2020-01-15 09:23, Cathy YUEN. said: 好

at 2020-01-15 09:23, Cathy YUEN. said: 銀行期初的結余數如何錄入？

at 2020-01-15 09:24, Support Team said: 初始餘額可在科目表匯入裡輸入

at 2020-01-15 09:25, Support Team said: 或者在在其他輸入－會計人員輸入，直接debit銀行／其他科目， credit 盈餘滾存

at 2020-01-15 09:25, Cathy YUEN. said: 只有銀行寄來的月結單，是否只能一筆筆錄入？

at 2020-01-15 09:27, Support Team said: 可以在界面輸入，也可以使用excel匯出匯入

at 2020-01-15 09:28, Cathy YUEN. said: 其他輸入 menu係邊度？

at 2020-01-15 09:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5195c541ed17a28f49eeea6964b1650680799d35/2020-01-15_17-29-14-(主頁)_會計_-_Google_Chrome.png

at 2020-01-15 09:30, Cathy YUEN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1ec78aef3f437de8ca0c78/v/38a9a909e9cb9e5c68d9c0dc53fa54e3f8de8167/image.png

at 2020-01-15 09:30, Cathy YUEN. said: 上載有咩用？可否不上載？

at 2020-01-15 09:31, Support Team said: 可以不上傳在小企雲／企業雲可以出發票，發票logo可在這裡上傳

at 2020-01-15 09:32, Cathy YUEN. said: 明白，thanks

at 2020-01-15 09:32, Cathy YUEN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1ec78aef3f437de8ca0c78/v/4e23c5dcef271c6de36cee473b6b7a2e304028e2/image.png

at 2020-01-15 09:33, Cathy YUEN. said: 例如我現在從頭開始做20190401-20200331賬目，係咪凍結日期：20190331？

at 2020-01-15 09:34, Cathy YUEN. said: 意思係我只想用CowEasy 處理20190401后的賬目，之前的不錄入，ok嗎？

at 2020-01-15 09:34, Support Team said: 如需輸入20190331初始餘額，凍結日期需要選前一些才可以

at 2020-01-15 09:35, Support Team said: 輸入初始餘額後，可以凍結日期可以選20190331

at 2020-01-15 09:35, Cathy YUEN. said: 可以不填嗎？

at 2020-01-15 09:35, Cathy YUEN. said: 昵個凍結日期

at 2020-01-15 09:37, Support Team said: 凍結日期指用於控制單據可以輸入的日期，如不需要此控制，可以將凍結日期選前，例如選2000-01-01

at 2020-01-15 09:37, Cathy YUEN. said: 好的，thanks

at 2020-01-15 09:39, Cathy YUEN. said: 期初余數我係咪可以照返之前的會計報表，用做好EXCEL表格后上載即可？

at 2020-01-15 09:40, Support Team said: 一般都是跟trial balance來輸入

at 2020-01-15 09:41, Cathy YUEN. said: trial balance 係指？

at 2020-01-15 09:41, Support Team said: 試算表

at 2020-01-15 09:41, Support Team said: 或者只輸入資產負債表也可以

at 2020-01-15 09:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/54f2630d1830668e3f6152ca9d0d73ec308a1587/2020-01-15_17-41-22-公司設定_-_Google_Chrome.png

at 2020-01-15 09:42, Cathy YUEN. said: ok,明白啦，thanks

at 2020-01-15 09:59, Cathy YUEN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1ec78aef3f437de8ca0c78/v/fa028795bba745932c0b5a44cffc8f6ac8fbf66f/image.png

at 2020-01-15 10:00, Cathy YUEN. said: 錄入期初余額的畫出是灰色

at 2020-01-15 10:00, Support Team said: 這裡只用於查看

at 2020-01-15 10:00, Cathy YUEN. said: 不可以錄入哦

at 2020-01-15 10:00, Support Team said: 需要在科目表匯入

at 2020-01-15 10:00, Cathy YUEN. said: 只能EXCEL匯入嗎？

at 2020-01-15 10:00, Support Team said: 是的

2020-01-16-Chat transcript on coweasy.com started on Thursday-0041.json

at 2020-01-16 02:12, Cathy YUEN. said: 你好，在嗎？請問我用用EXCEL匯入會計科目表，但是EXCEL表格有2條數錯了，已經匯入到CowEasy系統，現在初始余額不對，能修改嗎？

at 2020-01-16 02:12, Cathy YUEN. said: 或是撤回嗎？

at 2020-01-16 02:24, Support Team said: 修改excel再匯入，這樣會覆蓋之前匯入的初始餘額

at 2020-01-16 02:30, Cathy YUEN. said: 我重新匯入第二次后，但是有些在EXCEL表格上刪除了的會計科目初始余額數據仍然有哦

at 2020-01-16 02:32, Cathy YUEN. said: 做EXCEL表格的話，之前年度的盈利NET Income 欄係咪不用填寫？

at 2020-01-16 02:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eef672b04978a89e676b477560f697fb24788810/2020-01-16_10-31-59-初始餘額_-_Google_Chrome.png

at 2020-01-16 02:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2cba5f763a9a529dbba2b6169945accb712d89c5/2020-01-16_10-32-23-account_(2).xls_-_LibreOffice_Calc.png

at 2020-01-16 02:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b30d8230ab38247aab9abcc1b7d5984dfcaac09f/2020-01-16_10-32-31-初始餘額_-_Google_Chrome.png

at 2020-01-16 02:33, Cathy YUEN. said: Excel表格中，Net Income科目的余額如何填寫呢？？

at 2020-01-16 02:33, Support Team said: 我們試過會覆蓋清除

at 2020-01-16 02:34, Cathy YUEN. said: 哦？！我睇睇是不是我上載錯誤表格。。

at 2020-01-16 02:34, Cathy YUEN. said: 多謝先

at 2020-01-16 02:35, Cathy YUEN. said: Excel表格中，Net Income科目的余額如何填寫呢？？

at 2020-01-16 02:35, Support Team said: 盈餘滾存會用所有其他計算net 數，不需要輸入

at 2020-01-16 02:38, Cathy YUEN. said: 例如我現在的初始時間係2018年12月31日的數據，我在余額滾存科目初始余額是不是要填寫2017年12月31日的Net Income的數據在Excel表格中？

at 2020-01-16 02:40, Support Team said: 盈餘滾存不需要填

at 2020-01-16 02:40, Support Team said: 只需要輸入其他科目的初始餘額，系統會自動計算

at 2020-01-16 02:41, Support Team said: 你可以試試輸入，再查看資產負債表／試算表來和核數的結果對比

at 2020-01-16 02:42, Cathy YUEN. said: 但是我現在是從2019年1月1日起錄入系統，2019年度之前的Net Income數據不是0,我該如何處理？？

at 2020-01-16 02:42, Support Team said: 系統會自動計算

at 2020-01-16 02:42, Support Team said: 不需要輸入

at 2020-01-16 02:42, Cathy YUEN. said: 哦，我試試

at 2020-01-16 02:53, Cathy YUEN. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1fc5aeef3f437de8af39fd/v/c1677f7e4de7d562268bee92c6f22e71eb2c254f/image.png

at 2020-01-16 02:54, Cathy YUEN. said: 現在的模式是保留原有資料，所以我修改EXECEL表格后再錄入，未能修改到之前科目的數據

at 2020-01-16 02:58, Support Team said: 匯入時：如果excel有新的編號，會新增科目如果系統和excel都有相同的編號，會用excel覆蓋系統該科目資料如果系統有而excel沒有的編號，會保留系統的科目而不會刪除資料

at 2020-01-16 02:58, Support Team said: 如需要刪除科目，需要在系統界面刪除，excel匯入不會刪除資料

at 2020-01-16 02:59, Cathy YUEN. said: 在系統界面刪除時提示不可以刪除，已經有初始數據

at 2020-01-16 03:00, Support Team said: 那excel用 0 來覆蓋系統初始餘額

at 2020-01-16 03:02, Cathy YUEN. said: 好，我試試

2020-01-16-Chat transcript on coweasy.com started on Thursday-0043.json

at 2020-01-16 03:17, Canny Yu. said: 點解DELIVERY NOTE 顯示唔到bar code 同號碼

at 2020-01-16 03:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db93260cf27f9c4b5197d4ef8d912bf3e4ccbad6/2020-01-16_11-21-44-銷售（出貨）_-_Google_Chrome.png

at 2020-01-16 03:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/757db70ea2e238756829681963ccba3d0b3be228/2020-01-16_11-21-53-Deli_-_Google_Chrome.png

at 2020-01-16 03:22, Support Team said: 我們試過沒有問題

at 2020-01-16 03:23, Canny Yu. said: 我兩部電腦試過都唔得

at 2020-01-16 03:24, Canny Yu. said: 或者LONOUT再試

at 2020-01-16 03:25, Canny Yu. said: 唔得

at 2020-01-16 03:25, Canny Yu. said: 我點影比你睇

at 2020-01-16 03:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14a019ea13b0cd2afa23044fd94ab8256c810e51/圖片.png

at 2020-01-16 03:26, Support Team said: 發票有沒有輸入送貨單編號？

at 2020-01-16 03:27, Canny Yu. said: 有, 發票無問題

at 2020-01-16 03:27, Canny Yu. said: 我再試

2020-01-16-Chat transcript on coweasy.com started on Thursday-0045.json

at 2020-01-16 05:13, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/e8902f07231fb05cd6d84a683c6e69d716a5f6af/image.png

at 2020-01-16 05:14, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/a132eac61157492413162960a97c01575cfcec26/image.png

at 2020-01-16 05:14, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/35433b754addfa2b4f7073237bae76d9be3ddf44/image.png

at 2020-01-16 05:15, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/e6223ac1460ccb445a3827bd8bccab3c127987e1/image.png

at 2020-01-16 05:16, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/de738eee7f49df521251f0a0b904fcff2effeb3e/image.png

at 2020-01-16 05:17, CatCat. said: 你好，煩請幫我看看根據那個Balance Sheet做出的EXCEL表格匯入后，這個滾存盈余數據對嗎？？

at 2020-01-16 05:19, Support Team said: balance sheet 的顯示是 assets － liability －equity ＝0assets 正負一樣liability 和 P&L 正負是和實際相反的

at 2020-01-16 05:20, CatCat. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/f8393e8dc317eb17eb71edee1fb4136f0768bcf9/ST_account_(1).xls

at 2020-01-16 05:20, CatCat. said: 這是我做的EXCEL表格，煩請幫我看看是否正確，多謝！！

at 2020-01-16 05:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/34e116ed2bef90bd3becdff0ede333c0e6a87d39/圖片.png

at 2020-01-16 05:24, Support Team said: 這些的正負號要和報表相反

at 2020-01-16 05:24, CatCat. said: 標黃色處為負數？

at 2020-01-16 05:25, Support Team said: for P&L收入輸入負數，與報表相反成本／支出輸入正數，與報表一樣

at 2020-01-16 05:25, Support Team said: 是的

at 2020-01-16 05:25, Support Team said: 收入也是負數

at 2020-01-16 05:25, CatCat. said: 哦！！，thanks so much!!!

at 2020-01-16 05:38, CatCat. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/31161ec7353b46e3e2cdc48e143a307320ac641a/ST_account_(1).xls

at 2020-01-16 05:39, CatCat. said: 修改后，這份表格匯入，也不正確。。

at 2020-01-16 05:39, Support Team said: 收入也是負數

at 2020-01-16 05:46, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/aaa55d1cc2603da7095f8ee94f85c09424c215f3/image.png

at 2020-01-16 05:46, CatCat. said: 終於正確了吧？

at 2020-01-16 05:48, Support Team said: 如果和你的盈餘滾存一樣便可以了

at 2020-01-16 05:48, CatCat. said: 但是原來的BS上的Net Income 項有 -643720.03,昵個數係邊度睇到呢？？

at 2020-01-16 05:49, Support Team said: 如果你想把對上年度的項目餘額輸入

at 2020-01-16 05:49, Support Team said: 主要是輸入資產負債表的項目便可以了

at 2020-01-16 05:49, Support Team said: 無需輸入損益表項目的金額

at 2020-01-16 05:50, Support Team said: 由於損益表的金額每年年結後也會清空

at 2020-01-16 05:50, CatCat. said: Balance Sheet 上面滾存盈余是負數，但這里出來是正數，數字一樣，對嗎?

at 2020-01-16 05:51, Support Team said: 這個問題不大，只是不同報表顯示的正負號不同

at 2020-01-16 05:52, Support Team said: 但我們正數的意思主要是虧損是嗎

at 2020-01-16 05:53, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/ea2444d2d1b64b54592f7211eb44f5f9bc5f44ee/image.png

at 2020-01-16 05:53, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/c167b5b77c84dbc39ed44c22d240d8fe16699747/image.png

at 2020-01-16 05:54, CatCat. said: 第二張圖是CowEasy的科目初始余額

at 2020-01-16 05:56, Support Team said: Ok呀，只是大家顯示符號不同

at 2020-01-16 05:56, CatCat. said: Balance Sheet 上面滾存盈余是負數，但這里出來是正數，數字一樣，對嗎?

at 2020-01-16 05:56, Support Team said: 但其實主要是虧損，冇問題

at 2020-01-16 05:57, Support Team said: 雙方的報表也主要顯示虧損

at 2020-01-16 05:57, CatCat. said: 能調回一樣的為負數來顯示虧損嗎

at 2020-01-16 05:58, Support Team said: 那你便需要將所有金額，正數變負數，負數變正數，便可以了

at 2020-01-16 05:58, Support Team said: 但我覺得問題不大的

at 2020-01-16 05:58, Support Team said: 當你日後用我們系統，用這個效果，便可以一直用下去

at 2020-01-16 05:58, CatCat. said: 是否在報表上就會顯示是負數了？只是科目余額顯示係正數？？

at 2020-01-16 05:58, Support Team said: 其實正數或負數是不同系統顯示的方式不同

at 2020-01-16 05:59, Support Team said: 我只可以說在你今次的例子是這樣

at 2020-01-16 05:59, Support Team said: 但不一定餘額就是用正常顯示

at 2020-01-16 05:59, Support Team said: 如果你的餘額是盈餘便會是負數

at 2020-01-16 05:59, Support Team said: 屬於credit

at 2020-01-16 05:59, Support Team said: 明白嗎

at 2020-01-16 06:02, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/551788b33afabc3d1b269ef8eb83e0a9c35e80bf/image.png

at 2020-01-16 06:03, CatCat. said: CowEasy系統出來的報表，正確的，對吧？

at 2020-01-16 06:04, Support Team said: 是的，坦白說，我們是按照會計慣常的正負方向顯示，所以有不少會計師樓也在使用

at 2020-01-16 06:04, CatCat. said: good

at 2020-01-16 06:04, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/4f919f4af9b6a6f1cb205ac9627df1f35bf0f62f/image.png

at 2020-01-16 06:05, CatCat. said: 我想把這個向董事借的錢轉為董事增加的投資，應該如何做？？

at 2020-01-16 06:06, CatCat. said: 董事股東增資

at 2020-01-16 06:06, Support Team said: 那便不用選擇董事往來，選擇股東資本

at 2020-01-16 06:06, Support Team said: 如果沒有股東資本，可以新增這個項目

at 2020-01-16 06:07, Support Team said: 項目性質是資本

at 2020-01-16 06:07, CatCat. said: 以前年度已經入賬成這樣

at 2020-01-16 06:07, CatCat. said: 我現在需要調整，應該如何做分錄？？

at 2020-01-16 06:08, CatCat. said: 是否要做一筆傳票？

at 2020-01-16 06:08, CatCat. said: 還是。。？

at 2020-01-16 06:08, Support Team said: 如果是這樣，你可以在會計輸入頁面，做一條紀錄，把這個董事往來的金額轉入去新增的股東資本便可以了

at 2020-01-16 06:09, Support Team said: 是，做一條傳票

at 2020-01-16 06:09, CatCat. said: 傳票借記董事往來，貸記股本？

at 2020-01-16 06:10, Support Team said: 對

at 2020-01-16 06:10, CatCat. said: 是否同時需要公司出一份決議文件關于股東增資的？

at 2020-01-16 06:11, Support Team said: 其實都可以，但這個真的看不同的公司需要自行處理

at 2020-01-16 06:12, Support Team said: 而且在年終核數時候，看看會計師的要求，這個已經不屬於會計的範圍內，可能未能提供準確的意見

at 2020-01-16 06:12, CatCat. said: 好的。明白

at 2020-01-16 06:12, CatCat. said: 謝謝啦~~

at 2020-01-16 06:17, CatCat. said: 你好，Hard copy的月結單怎樣錄入最快捷？

at 2020-01-16 06:18, CatCat. said: 銀行月結單

at 2020-01-16 06:18, CatCat. said: 只能逐筆輸入嗎？？

at 2020-01-16 06:19, Support Team said: 如果你是hard copy 可以直接輸入我們的介面, 或用我們的excel 匯入

at 2020-01-16 06:20, CatCat. said: 係先做好Excel，再一次過匯入，是嗎？

at 2020-01-16 06:22, Support Team said: 對，是的

at 2020-01-16 06:22, CatCat. said: 正常情況Excel 匯入同直接輸入，邊個好些？？

at 2020-01-16 06:23, CatCat. said: 你們的經驗來講

at 2020-01-16 06:23, Support Team said: 沒有規定按用戶自己喜好

at 2020-01-16 06:24, CatCat. said: :joy:

at 2020-01-16 06:25, Support Team said: 不過初期使用的用戶用介面輸入比較方便有一些自動功能可以協助

at 2020-01-16 06:25, CatCat. said: 好

at 2020-01-16 06:26, CatCat. said: thank you so much!

at 2020-01-16 06:26, Support Team said: 冇問題

at 2020-01-16 06:30, CatCat. said: 你好，請問我能設定我錄入的初始數據是2018年3月31日嗎？

at 2020-01-16 06:30, CatCat. said: 如何設定？

at 2020-01-16 06:33, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/389c941bd25499e8829a1d10ecf9444461bd715b/image.png

at 2020-01-16 06:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9aa5255d7793404681a850b15f9ea342b4e06c6d/2020-01-16_14-32-32-公司設定_-_Google_Chrome.png

at 2020-01-16 06:33, CatCat. said: 這樣設定正確嗎？

at 2020-01-16 06:34, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/4539482661081cdb379755d5a1fe54f08e26658e/image.png

at 2020-01-16 06:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75b495fa5012a52e606ea173fb2b3680961ed9e1/2020-01-16_14-34-00-公司設定_-_Google_Chrome.png

at 2020-01-16 06:34, Support Team said: 這樣，4-1開始入數，3-31為初始餘額

at 2020-01-16 06:37, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e1feb7fef3f437de81ed781/v/2b228447c94b7ce7de064a6bbb9ef5f9666f2952/image.png

at 2020-01-16 06:37, CatCat. said: 不對呀。。

at 2020-01-16 06:37, CatCat. said: 2018年1月1日數字不是0哦。。

at 2020-01-16 06:37, Support Team said: 先改公司設定，再匯入

at 2020-01-16 06:38, CatCat. said: 重新匯入一次？

at 2020-01-16 06:38, Support Team said: 是的

2020-01-16-Chat transcript on coweasy.com started on Thursday-0046.json

at 2020-01-16 07:18, Rita. said: 用EXCEL匯入登記左一些員工

at 2020-01-16 07:18, Rita. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e200c4aef3f437de853547e/v/c2610983aeeb1728794931152c5e54ab6855db38/image.png

at 2020-01-16 07:19, Rita. said: 不過入資料既時候無顯示出黎

at 2020-01-16 07:20, Support Team said: 試試只打英文名搜尋

at 2020-01-16 07:21, Rita. said: 沒有

at 2020-01-16 07:35, Rita. said: 盡快吾該

2020-01-16-Chat transcript on coweasy.com started on Thursday-0047.json

at 2020-01-16 08:41, raymond chan. said: invoice上有問題

at 2020-01-16 08:41, Support Team said: 請問是什麼問題

at 2020-01-16 08:41, raymond chan. said: 我用中文出inv

at 2020-01-16 08:41, raymond chan. said: credit terms會變左日子

at 2020-01-16 08:42, raymond chan. said: 但係用英文版面出, 佢credit terms又出到30days..

at 2020-01-16 08:44, raymond chan. said: 請問點解會有咁既問卷?

at 2020-01-16 08:44, raymond chan. said: 問題

at 2020-01-16 08:56, raymond chan. said: 感謝

at 2020-01-16 08:56, Support Team said: 中英文都是用系統預設的template？

at 2020-01-16 08:57, raymond chan. said: 應該都是

at 2020-01-16 08:57, raymond chan. said: 我用temp改格式而已

at 2020-01-16 09:12, raymond chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e201f97ef3f437de8c56ada/v/6706190f743fba0b8805b6999dc835d6c1e2f505/image.png

at 2020-01-16 09:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/601876f51bd73657cb542c50c1b815e1ac813077/2020-01-16_17-12-00-發票_-_Google_Chrome.png

at 2020-01-16 09:13, Support Team said: 如有修改過template，請將text format 改為 general

at 2020-01-16 09:15, raymond chan. said: 可以了, 謝謝

at 2020-01-16 09:15, raymond chan. said: 但這個問題之前都不存在的..

at 2020-01-16 09:19, Support Team said: 應該是自訂表單功能update了，會將30日識別為日期，而30 days 依然不能識別為日期

2020-01-16-Chat transcript on coweasy.com started on Thursday-0050.json

at 2020-01-16 09:19, Rita. said: 頭先問過用EXCEL匯入既方式登記左員工

at 2020-01-16 09:20, Rita. said: 但係入機既時冇果D新加入既員工選擇

at 2020-01-16 09:20, Rita. said: 剛才你地有同事話會檢查請問情況如何?

at 2020-01-16 09:20, Support Team said: 先在試試可不可以搜尋到

at 2020-01-16 09:21, Rita. said: 有啦

2020-01-16-Chat transcript on coweasy.com started on Thursday-0051.json

at 2020-01-16 08:24, Michelle. said: how to trace back quotation list

at 2020-01-16 08:32, Support Team said: 在主頁可以打開記錄，按日期，編號或其他條件搜尋

at 2020-01-16 08:55, Michelle. said: how to handle drop shipment / no stock entry in and out , direct delivery from factory to customer destination.

at 2020-01-16 08:58, Support Team said: 發票和採購單可以不輸入庫存直接輸入金額，但是這樣系統就不會有庫存記錄

at 2020-01-16 09:18, Michelle. said: where does it show stock quantity available when input invoice

at 2020-01-16 09:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a5606ae857cbca70bfd7baffdc291c09abc846c5/2020-01-16_17-21-57-Invoice_(Customers)_-_Google_Chrome.png

at 2020-01-16 09:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/44420d9318dcf646b3ceaa403ce1dc243767219e/2020-01-16_17-22-24-Invoice_(Customers)_-_Google_Chrome.png

at 2020-01-16 09:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9d51ea02a688157035b52eaef01ea1da9494e263/2020-01-16_17-23-15-Invoice_(Customers)_-_Google_Chrome.png

at 2020-01-16 09:24, Support Team said: 或者分地區／倉查看

at 2020-01-16 09:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b725c62dc635cc9ac9181adddd693ba81ab16f63/2020-01-16_17-23-51-Invoice_(Customers)_-_Google_Chrome.png

2020-01-17-Chat transcript on coweasy.com started on Friday, -0052.json

at 2020-01-17 02:12, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e210d47ef3f437de85bd3ed/v/7b5df846c14ec688cea8499fee91f224045b2fa5/image.png

at 2020-01-17 02:13, Sandy Cheung. said: 你好，我最新常收到這樣的郵件

at 2020-01-17 02:26, Sandy Cheung. said: HI?

at 2020-01-17 02:50, Support Team said: 有別的公司冒認我們

at 2020-01-17 02:50, Support Team said: 請不要打開

at 2020-01-17 03:04, Sandy Cheung. said: 另外，麻煩向開發部同事反映，Export 出來的Excel format一定要改善，謝謝

at 2020-01-17 03:13, Support Team said: 需要改善什麼？

at 2020-01-17 03:13, Sandy Cheung. said: wk

at 2020-01-17 03:13, Support Team said: 請截圖看看

at 2020-01-17 03:14, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e210d47ef3f437de85bd3ed/v/3de7a3d31192d1b66e3c3edc1223df9386071cca/image.png

at 2020-01-17 03:16, Sandy Cheung. said: Exprot出來完全沒有任何format

at 2020-01-17 03:17, Sandy Cheung. said: 需要再另外花時間修改格式，例如加入等號

at 2020-01-17 03:17, Sandy Cheung. said: 公式，調整小數位

at 2020-01-17 03:18, Sandy Cheung. said: 沒有online查上睇清楚

at 2020-01-17 03:19, Sandy Cheung. said: 建議可以參考同類型system: Xeco export 出來的excet格式

2020-01-17-Chat transcript on coweasy.com started on Friday, -0053.json

at 2020-01-17 03:12, Gary Ho. said: 琴日SEND個問題比你地

at 2020-01-17 03:12, Gary Ho. said: 請問有無收到

at 2020-01-17 03:12, Gary Ho. said: 關於有一陣單開唔到

at 2020-01-17 03:12, Support Team said: 由於我們不能開啟用戶的發票，請你截圖給我們看看

at 2020-01-17 03:13, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e21249def3f437de8d6e074/v/25792432b93e01092c11273a96b3121d7af68d05/image.png

at 2020-01-17 03:14, Gary Ho. said: INV19-12-16-032

at 2020-01-17 03:14, Gary Ho. said: 一直開不到

at 2020-01-17 03:42, Support Team said: 我本身想先查證你在哪個頁面開不到，在報表開不到？還是在發票紀錄列表內開不到？

at 2020-01-17 03:47, Gary Ho. said: 我直接SEARCH銷售紀錄 INV19-12-16-032都找不到

at 2020-01-17 03:54, Support Team said: 明白，我們把你這條紀錄轉發給技術部嘗試查看，預計下星期初回復

2020-01-17-Chat transcript on coweasy.com started on Friday, -0054.json

at 2020-01-17 02:46, V1579163871881125 said: 雲端是否要

at 2020-01-17 02:46, V1579163871881125 said: fix IP

at 2020-01-17 02:47, Support Team said: 不需要

at 2020-01-17 02:48, Support Team said: 很簡單，任何可上網的電腦也可以使用

at 2020-01-17 02:52, V1579163871881125 said: 是否在不同國家可同時使用

at 2020-01-17 02:59, Support Team said: 是的，這正是我們的賣點

at 2020-01-17 03:17, V1579163871881125 said: 如果有2個user, 1個在中國, 1個在香港, 可同時使用入帳嗎?

at 2020-01-17 03:18, V1579163871881125 said: 可否做合併報表?

at 2020-01-17 03:38, Support Team said: 只要訂購不同用戶量，不同的同事在世界任何地方也可以同時進入同一個戶口

at 2020-01-17 03:39, Support Team said: 合併報表我們本身也預計在今年內提供

at 2020-01-17 03:49, V1579163871881125 said: 明白.

at 2020-01-17 03:52, V1579163871881125 said: 你們教學短片太簡單, 有其他途徑祥細學習嗎

at 2020-01-17 03:52, Support Team said: 其實當一個新用戶註冊我們試用戶口，我們已經有一系列的培訓程序提供

at 2020-01-17 03:52, Support Team said: 首先我們會 whatsapp用戶一條預約平台連結

at 2020-01-17 03:53, Support Team said: 進行一次免費遠程網上一對一在線示範

at 2020-01-17 03:53, Support Team said: 之後，用戶也可以在whatsapp提問

at 2020-01-17 03:53, Support Team said: 所以首先建議新用戶註冊一個試用平台便可以開始

at 2020-01-17 03:54, V1579163871881125 said: 這個軟件手機可同時用嗎

at 2020-01-17 03:55, Support Team said: 任何能上網的裝置包括電腦手提電腦或手機均能使用

2020-01-17-Chat transcript on coweasy.com started on Friday, -0055.json

at 2020-01-17 06:28, 張小姐. said: 想預約培訓時間

at 2020-01-17 06:28, 張小姐. said: 現在可以嗎

at 2020-01-17 06:29, 張小姐. said: 培訓時間要多久

at 2020-01-17 06:31, Support Team said: 是可以預約培訓時間的，請點擊下列連結與我們安排

at 2020-01-17 06:31, Support Team said:
https://coweasy.com/Cloud/Demo.aspx

2020-01-17-Chat transcript on coweasy.com started on Friday, -0058.json

at 2020-01-17 08:18, Alvin Lun/Gavin Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e21641def3f437de8fdf492/v/c9a5ea71357e569c39ca8d89f5671477ec2e420c/image.png

at 2020-01-17 08:18, Alvin Lun/Gavin Wong. said: 4字怎麼消除，因為顯示不出總價

at 2020-01-17 08:21, Support Team said: 看看有沒有輸入折扣100%

2020-01-20-Chat transcript on coweasy.com started on Monday, -0061.json

at 2020-01-20 02:26, 張小姐. said: 可以backup自己公司資料嗎

at 2020-01-20 02:27, Support Team said: 用戶如需自行備份，可以匯出單據／報表excel

at 2020-01-20 02:29, 張小姐. said: 假如10年後,你們停止營運. 我們如何?

2020-01-20-Chat transcript on coweasy.com started on Monday, -0063.json

at 2020-01-20 04:54, CatCat. said: 你好，請問我們采購產品后，不是馬上賣出，要計入存貨應該如何入CowEasy系統？

at 2020-01-20 04:55, Support Team said: 小企雲沒有庫存管理，直接debit COGS credit bank

at 2020-01-20 04:57, CatCat. said: 那些沒有賣出的存貨怎么顯示呢？？

at 2020-01-20 04:58, Support Team said: 小企雲沒有庫存管理功能

at 2020-01-20 04:59, CatCat. said: 明白。例如我們買入10萬元的貨，賣出7萬，余3萬元貨未賣出，這個應該如何做賬？

at 2020-01-20 05:03, Support Team said: debit inventory credit bank 100000debit bank credit revenue 70000debit COGS credit inventory 70000這樣每次銷售都要多1個entry來扣inventory

at 2020-01-20 05:05, CatCat. said: 如果我們轉用企業云系統，又是如何處理的呢？？

at 2020-01-20 05:10, Support Team said: 輸入採購，銷售時系統記錄庫存出入流量報表／盤點報表可以查看現有庫存系統是直接入COGS，銷售時不會扣減Inventory，而在每年year end，可以通過系統庫存滾存報表或用戶自行計算輸入 Closing Stock->Inventory 和 Inventory->Opening Stock

at 2020-01-20 05:12, CatCat. said: 哦。。，係咪話初創云要我們自己計算存貨數，企業云系統會自動計算？

at 2020-01-20 05:12, Support Team said: 是的

2020-01-20-Chat transcript on coweasy.com started on Monday, -0064.json

at 2020-01-20 08:20, Alvin Lun/Gavin Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e255c7cef3f437de8839d14/v/c8ae0a46d3f6e4f22415c0864a38ad058fc022ff/image.png

at 2020-01-20 08:20, Alvin Lun/Gavin Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e255c7cef3f437de8839d14/v/e251598c92261fce694db30232e32fc534fe3649/image.png

at 2020-01-20 08:21, Alvin Lun/Gavin Wong. said: 怎麼取消1

at 2020-01-20 08:21, Alvin Lun/Gavin Wong. said: 因為計算後金額顯示不出來

at 2020-01-20 08:22, Support Team said: 看看折扣是不是輸入了100%

at 2020-01-20 08:27, Alvin Lun/Gavin Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e255c7cef3f437de8839d14/v/87a38f8222dd3626dae44b8efd9ac0ce967bfd2a/image.png

at 2020-01-20 08:27, Alvin Lun/Gavin Wong. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e255c7cef3f437de8839d14/v/198d88e2d5c5fb30a56fdecb530fecdc1b122970/image.png

at 2020-01-20 08:27, Alvin Lun/Gavin Wong. said: 沒有啊，就是計算後金額顯示不出來

at 2020-01-20 08:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8d471cda626074b064e699d049505f66e9faca8a/2020-01-20_16-29-57-銷售（出貨）.png

at 2020-01-20 08:34, Alvin Lun/Gavin Wong. said: 已解決，謝謝

2020-01-21-Chat transcript on coweasy.com started on Tuesday,-0067.json

at 2020-01-21 03:04, Michelle. said: 1)在發票"說明" 內加了文字, 但打印INVOICE 看不見

at 2020-01-21 03:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/521ceb6739279d09c38cedefa33856d72d2f13ef/2020-01-21_10-43-17-銷售（出貨）_-_Google_Chrome.png

at 2020-01-21 03:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/885d2f709901c94e77317a6c81ea585e800a0e9a/2020-01-21_10-43-31-Report_-_Google_Chrome.png

at 2020-01-21 03:05, Support Team said: 我們試過沒有問題，請截圖給我們檢查

at 2020-01-21 03:06, Michelle. said: 2) 可否UNDER同一客戶, 但出發票時抬頭是打姓名

at 2020-01-21 03:07, Michelle. said: 不是這個位是, "項目" 隔離那個" 說明位"

at 2020-01-21 03:09, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e266999ef3f437de886daf0/v/f8b2a5a0270a2dd5b03f8bcba80fd4fe9b8efc65/image.png

at 2020-01-21 03:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/625c71809c1732154ed5729f552b694b0d46a69b/2020-01-21_11-07-23-客戶資源管理_-_Google_Chrome.png

at 2020-01-21 03:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fa5048fb7b796181cb99d88aff729effd43af232/2020-01-21_11-08-30-銷售（出貨）_-_Google_Chrome.png

at 2020-01-21 03:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/df5552c6317b73ca81a495a523d43f4ef8130de2/2020-01-21_11-08-50-發票_-_Google_Chrome.png

at 2020-01-21 03:10, Michelle. said: 是這個位" 說明1234MEI"

at 2020-01-21 03:11, Support Team said: 可以修改模板用其他欄位顯示修改模板請參考常問問題

at 2020-01-21 03:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1daa788eb4cf8061dc9979e40624fc31873e8bef/請參考常問問題.png

at 2020-01-21 03:13, Support Team said: 庫存行的說明欄位，預設沒有顯示，用戶可修改模板顯示

at 2020-01-21 03:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c0569a33f8c98eb546d3d75019370ca0733aecb/2020-01-21_11-12-34-發票_-_Google_Chrome.png

at 2020-01-21 03:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/afa94a0cda8b4c5b76790e47105f235e06d85ed4/2020-01-21_11-14-00-發票_-_Google_Chrome.png

at 2020-01-21 03:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8633bcf619a178b0f7cf1181842dcdb8ef9d5790/2020-01-21_11-14-14-發票_-_Google_Chrome.png

at 2020-01-21 03:15, Support Team said: Inventory.Description 是庫存行的規格欄位，後加的 Inventory.Description2 是庫存行的說明欄位

at 2020-01-21 04:06, Michelle. said: 請問自訂表格模式在什麼地方找到?

2020-01-21-Chat transcript on coweasy.com started on Tuesday,-0068.json

at 2020-01-21 05:12, CatCat. said: 你好，請問這個該如何記賬？1月份賣出貨品2萬元，店鋪銷售收入2.5厲元，由董事代收

at 2020-01-21 05:13, CatCat. said: 你好，請問這個該如何記賬？1月份賣出價值2萬元的貨品，店鋪銷售收入2.5厲元，由董事代收

at 2020-01-21 05:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a1b1b5b9508efb1457c2a042ff3ddf550c08e52a/2020-01-21_13-16-40-會計人員輸入_-_Google_Chrome.png

at 2020-01-21 05:17, Support Team said: DR director account, CR revenue: 25000DR COGS, CR Inventory: 20000

at 2020-01-21 05:17, CatCat. said: 多謝！

at 2020-01-21 05:18, CatCat. said: 另外，1月買入2萬元貨品，由支票戶口付款，如何記賬？？

at 2020-01-21 05:19, Support Team said: DR Inventory, CR bank

at 2020-01-21 05:20, Support Team said: 你是用銷售採購模組來輸入，還是只用會計？

at 2020-01-21 05:23, CatCat. said: 只用會計

at 2020-01-21 05:23, CatCat. said: 銷售采購模組太復雜啦。。

at 2020-01-21 05:23, CatCat. said: 我們不用那么強大的功能。。

at 2020-01-21 05:25, Support Team said: 會計模組跟上面的直接 DR CR 就可以

at 2020-01-21 05:26, CatCat. said: 哦。。，只需要做一筆嗎？？

at 2020-01-21 05:27, CatCat. said: 還是需要用2筆？1、DR 采購A型 CR BANK 2、DR 采購A型 CR 庫存？

at 2020-01-21 05:31, Support Team said: 如每次入銷售時也輸入R COGS, CR Inventory採購時只需要入DR Inventory, CR bank

at 2020-01-21 05:32, CatCat. said: COGS 咩嘢意思？？

at 2020-01-21 05:33, Support Team said: cost of good sold

at 2020-01-21 05:33, CatCat. said: 好的，多謝先！！

at 2020-01-21 05:34, CatCat. said: 另外，請問如何導出所有傳票比做會計師做審計？？

at 2020-01-21 05:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/928509c7d1df299e1e06c049bea9ad726c9d8357/2020-01-21_13-35-54-(主頁)_會計_-_Google_Chrome.png

at 2020-01-21 05:36, CatCat. said: 我們希望庫存可以記錄買入的每種產品，如何入賬會好些呢？？

at 2020-01-21 05:36, Support Team said: 可以在報表查看／匯出

at 2020-01-21 05:37, Support Team said: 庫存管理要用採購銷售模組輸入才有用，會計模組不會用到庫存管理的相關功能

at 2020-01-21 05:37, CatCat. said: 凈係記錄買入同賣出的銀碼

at 2020-01-21 05:38, CatCat. said: 唔曬完全跟貨。。

at 2020-01-21 05:39, CatCat. said: 例如買入A、B各2萬元，賣出A1萬，B5000元，如何記錄會好些？？

at 2020-01-21 05:40, Support Team said: 那樣每個產品都要建立一個庫存科目

at 2020-01-21 05:40, CatCat. said: 哦！

at 2020-01-21 05:42, CatCat. said: 買入時記DR 采購 CR bank, DR 庫存 CR 采購，是嗎？

at 2020-01-21 05:43, Support Team said: 只 DR 庫存 CR bank

at 2020-01-21 05:43, CatCat. said: 無需用采購科目？

at 2020-01-21 05:44, Support Team said: 銷售時才DR 采購 CR 庫存

at 2020-01-21 05:45, CatCat. said: 每次銷售都做2筆？

at 2020-01-21 05:45, CatCat. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e268539ef3f437de847888c/v/e265388befb32bd193d8efd634bc0fd97dcc758f/image.png

at 2020-01-21 05:45, Support Team said: 是的

at 2020-01-21 05:47, CatCat. said: 可否掉轉，采購時做2筆，賣出時做1筆？？

at 2020-01-21 05:52, Support Team said: 那樣會更加複雜，每年年結／每月月結時都要轉一次 Closing Stock -> Inventory 和 Inventory -> Opening Stock

at 2020-01-21 09:13, CatCat. said: 你好，請問2019年3月年結時記錄應付費用2019年3月強積金費用 3000元，但是2019年4月時實際供款2160，經銀行付款。這個應該如果記賬處理？

at 2020-01-21 09:15, Support Team said: 3月 DR expense CR Accrued Expense ： 30004月 DR Accrued Expense CR bank ：2160

at 2020-01-21 09:16, CatCat. said: 但是應付費用記多了啵

at 2020-01-21 09:17, CatCat. said: 3000-2160=840，如何處理余下的840呢？

at 2020-01-21 09:19, Support Team said: 實際是怎樣處理？

at 2020-01-21 09:20, CatCat. said: 未有處理呀，仍然掛了應付費用840

at 2020-01-21 09:21, CatCat. said: 所以請教你舊年記多了的應付費用，今年賬面應該如何處理？

at 2020-01-21 09:25, Support Team said: 這840是否不用再付？

at 2020-01-21 09:25, Support Team said: Being overpaid of MPF expenses

at 2020-01-21 09:25, Support Team said: DR Accrued Expense CR Other Income： 3000

at 2020-01-21 09:26, Support Team said: 備註注明是 Being overpaid of MPF expenses

at 2020-01-21 09:34, CatCat. said: 好的，多謝！

2020-01-22-Chat transcript on coweasy.com started on Wednesda-0074.json

at 2020-01-22 04:02, CatCat. said: 你好，我們試用系統后決定訂購初創云，應該如何辦理？

at 2020-01-22 04:03, Support Team said: 現在試用戶口輸入過的資料，是否需要保留？

at 2020-01-22 04:04, Support Team said: 如不需要，可以用其他電郵，註冊新戶口訂購

at 2020-01-22 04:05, Support Team said: 如要保留資料，我們可以安排同事，將戶口類型轉回初創雲

2020-01-22-Chat transcript on coweasy.com started on Wednesda-0076.json

at 2020-01-22 04:27, Chen Lily. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e27cd8eef3f437de8222c77/v/80687fcbaa00f0ecef002a5172e891bd3dc7697d/image.png

at 2020-01-22 04:28, Chen Lily. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e27cd8eef3f437de8222c77/v/975e5e8678130e7f30370336b229e41110159630/image.png

at 2020-01-22 04:29, Chen Lily. said: why there will be difference between the balance of purchase aging report and account payable in GL?

at 2020-01-22 04:29, Chen Lily. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e27cd8eef3f437de8222c77/v/62d5b906a0659141de2b918809e10d43a08d9718/image.png

at 2020-01-22 04:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cd0280400e1935e8e99286500fd5a6985bc9decc/2020-01-22_12-30-19-Purchases_Aging_Report_-_Google_Chrome.png

at 2020-01-22 04:31, Chen Lily. said: The period is the same

at 2020-01-22 04:31, Chen Lily. said: but the balance is different

at 2020-01-22 04:32, Support Team said: aging report 只顯示所選時間段內的採購單，如果時間段前還有unsettled的不會顯示

at 2020-01-22 04:34, Chen Lily. said: but the balance in purchase report is bigger than that in account payable

at 2020-01-22 04:39, Support Team said: 是選payment to selected date 還是 all payment如採購單在2019-3-31之後才付款，選 payment to selected date 會顯示該採購選 all payment 則不會顯示

at 2020-01-22 04:41, Support Team said: 另外，有沒有AP是在採購／付款以外的模組輸入，aging report只會顯示採購／付款的記錄，general ledger則會顯示所有記錄

at 2020-01-22 04:43, Chen Lily. said: 應該是在其他模組也有AP,我check下，

at 2020-01-22 04:43, Chen Lily. said: Thank you very much

2020-01-22-Chat transcript on coweasy.com started on Wednesda-0078.json

at 2020-01-22 09:27, Gary Ho. said: 請問上次個CASE有解決辦法嗎

at 2020-01-22 09:28, Gary Ho. said: ITEM 30020 的 INV19-12-16-032 扣左3件但我入唔到睇張單

at 2020-01-22 09:28, Gary Ho. said: 因為之前已經DELETE左

at 2020-01-22 09:29, Support Team said: 流量報表還有沒有這個記錄？delete 或 void 了都應該不會再顯示

at 2020-01-22 09:29, Gary Ho. said: 流量報表還有呀

at 2020-01-22 09:30, Gary Ho. said: 貨量都扣左3件

at 2020-01-22 09:32, Support Team said: 還有顯示？發票編號是 INV19-12-16-032 ？

at 2020-01-22 09:34, Gary Ho. said: 對

at 2020-01-22 09:35, Support Team said: 好的，再給同事檢查一下

at 2020-01-22 09:36, Gary Ho. said: 麻煩你地

2020-01-23-Chat transcript on coweasy.com started on Thursday-0079.json

at 2020-01-23 04:51, Suki Zhuang. said: 請問“科目編號”需要如何制定比較好

at 2020-01-23 04:51, Suki Zhuang. said: 是否有規律或者禁忌

at 2020-01-23 04:51, Support Team said: 沒有規定

at 2020-01-23 04:51, Support Team said: 不重複就可以

at 2020-01-23 04:52, Suki Zhuang. said: 好的，我試一下

at 2020-01-23 05:01, Suki Zhuang. said: 如果我有abc三個director，我需要如果設置科目，才可分別入賬Director C/A - a 、Director C/A - b 、Director C/A - c

at 2020-01-23 05:02, Suki Zhuang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e29247def3f437de86b5507/v/aba6911bbb74678c7b7fe1429b0a7279143bf1d6/image.png

at 2020-01-23 05:02, Support Team said: 是的

2020-01-23-Chat transcript on coweasy.com started on Thursday-0080.json

at 2020-01-23 07:21, Ms. Au Yeung. said: 我想知道如何在每个transaction上加上sales code?

at 2020-01-23 07:25, Support Team said: CowEasy 並沒有銷售員功能，用戶可在說明欄位輸入

2020-01-23-Chat transcript on coweasy.com started on Thursday-0083.json

at 2020-01-23 06:40, Suki Zhuang. said: 多個directoe 如何設置二級科目

at 2020-01-23 07:02, Support Team said: 科目可設置第二/三層，在分組報表查看

at 2020-01-23 08:22, Suki Zhuang. said: 第 2 行日期不正确!BBN000001 数据有误，请检查!.

at 2020-01-23 08:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/263024eb3979c6d534c48511a5c9e49bfdd3629d/image.png

at 2020-01-23 08:29, Support Team said: 第2行

at 2020-01-23 08:30, Suki Zhuang. said: 我明白係邊一行，但我的格式沒有問題，跟足例子

at 2020-01-23 08:32, Support Team said: 剛才同事已電郵回覆，第2行沒有輸入

at 2020-01-23 08:39, Suki Zhuang. said: 哦！選擇是現金或者銀行對吧?

at 2020-01-23 08:49, Suki Zhuang. said: 第 6 行, 日期 01/03/2017 已被冻结，不能使用BBN000001 数据有误，请检查!

at 2020-01-23 08:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/60c567a06319da6ce0a1c51cb044578803206be4/-49-01-主頁.png

at 2020-01-23 08:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6bc95840ccc17b4b9ccf335afded22b5dd9ac9b7/-49-17-公司設定.png

at 2020-01-23 08:51, Support Team said: 凍結日期或之前的單據不能新增／修改／刪除

2020-01-24-Chat transcript on coweasy.com started on Friday, -0084.json

at 2020-01-24 02:17, V1579832187966486 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e2a537ba47bfba583144c1d/v/73d7c5bef57d5e7e30e1003bf7572e4b7ce2f8ce/4E6239B4-9117-43D9-BAD9-A82D7E6592E5.png

at 2020-01-24 02:17, V1579832187966486 said: 收到這封電郵，但我們不是你的客戶

at 2020-01-24 02:17, V1579832187966486 said: 請問這封電郵是你們發出的嗎?

at 2020-01-24 02:18, V1579832187966486 said: hi:grinning:

at 2020-01-24 02:19, Support Team said: 不是我們發出的，我們近期也收到大量這類電郵，請勿點擊附件

2020-01-31-Chat transcript on coweasy.com started on Friday, -0088.json

at 2020-01-31 03:12, Acct. said: Tracy,

at 2020-01-31 03:23, Acct. said: I want to ask you some question about the fixed asset depreciation module. it is due to i input fixed asset of motor vehicle at cost . Afterward, the balance sheet item can not automatic jam voucher to show the CR: accumulated depreciation, Dr: Depreciation Expense.

at 2020-01-31 03:24, Acct. said: please answer the question

at 2020-01-31 03:26, Acct. said: the system can not to jam the voucher to show on balance sheet about accumulated depreciation

at 2020-01-31 03:28, Support Team said: 一般是會計師樓才需要用到折舊，一般中小企即使做了，核數時會計師樓也要再做一次，我們一般不建議用戶做折舊

at 2020-01-31 03:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/70f2c2047b8bb4d7e7c044132ddb29f557fc0327/20200131_112543_863.png

at 2020-01-31 03:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b680b2d293f545fd544052bd83383ac8a566493/20200131_112621_437.png

at 2020-01-31 03:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e495e5c6021554bee4657d60882d4d415b785bbb/20200131_112700_212.png

at 2020-01-31 03:28, Support Team said: 如需建立折舊voucher，用戶可跟上圖操作

at 2020-01-31 03:32, Acct. said: I try to create and test this module . Thank you so much for your help

at 2020-01-31 03:35, Acct. said: I understand. I try

at 2020-01-31 03:52, Acct. said: I want to ask some question about depreciation voucher no: Dep002 . is it automatic jam

at 2020-01-31 03:55, Support Team said: 請問是關於什麼問題？

at 2020-01-31 03:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0186399b6b43632662f18113736374dbf3a25201/image.png

at 2020-01-31 03:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7ff9a4b1c596af9a616efd2e1eb348f30bcb2471/image.png

at 2020-01-31 03:56, Support Team said: 儲存後可在記錄查找

at 2020-01-31 03:56, Acct. said: understand

at 2020-01-31 03:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e848674f7a97e74be3869abb154eb0356b03212/image.png

at 2020-01-31 04:32, Acct. said: Is It waiting so long time to loading the result? i am waiting after Dr 61120 Dep Exp, Cr:Accumulated Dep and then save

at 2020-01-31 04:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1fb8407785dd77a59e28db61d3c920341d61511d/image.png

at 2020-01-31 04:34, Support Team said: 儲存後應該是這個畫面

at 2020-01-31 04:35, Acct. said: At present, I am waiting the result. Loading

at 2020-01-31 04:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/540072fc0bf8245dffd9621d02f217a105ef7bb6/image.png

at 2020-01-31 04:36, Acct. said: no result at appear in your above pitures

at 2020-01-31 04:36, Support Team said: 這裏按儲存，儲存一般很快舊可以的

at 2020-01-31 04:37, Acct. said: yes . i have alreadly do it your procedure . but no result appear

at 2020-01-31 04:37, Support Team said: 請截圖是顯示什麼

at 2020-01-31 04:39, Acct. said: i try your step

2020-01-31-Chat transcript on coweasy.com started on Friday, -0090.json

at 2020-01-31 08:42, Kitty Chung. said: Account has CNY S/A how to set up ?

at 2020-01-31 08:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a5cf193e4622a2ae529101737308d9d5cc5c1c67/image.png

at 2020-01-31 08:43, Kitty Chung. said: Should I go to multi - Currency to set up?

at 2020-01-31 08:43, Support Team said: yes

at 2020-01-31 08:44, Kitty Chung. said: And input Currency code & Name (by typing) ?

at 2020-01-31 08:45, Support Team said: yes

2020-02-03-Chat transcript on coweasy.com started on Monday, -0091.json

at 2020-02-03 03:04, Ms. Chan. said: Hi, how can I input the opening balance first?

at 2020-02-03 03:06, Ms. Chan. said: and, if I have to input the details about payment & receipt, it start from bank statement input?

at 2020-02-03 03:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3da9524c4225c2a31348cbdaf3f113a975c79247/2020-02-03_11-06-26-1_new_message_-_Google_Chrome.png

at 2020-02-03 03:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/106f7d6521e30c52ee1b169b2e5b7a22468bb636/2020-02-03_11-07-56-Data_Import_-_Google_Chrome.png

at 2020-02-03 03:08, Support Team said: user can import opening balance

at 2020-02-03 03:11, Support Team said: 請問有沒有同事和你做過示範？

at 2020-02-03 03:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2c4654526214959ba4e86a135108e01da1917f8d/2020-02-03_11-10-56-CowEasy_-_Google_Chrome.png

at 2020-02-03 03:13, Support Team said: 新用戶可以提供一次免費的 training

2020-02-03-Chat transcript on coweasy.com started on Monday, -0094.json

at 2020-02-03 06:37, Edith Fung. said: 你好, 我之前做了的檔案好大, 於是入一條數太慢, 現在把一個匯出了的模組, 模倣輸入了一個自己做的EXCEL , 可以分開每年一個檔匯入嗎, 我想把之前的都拆除, 又可否?

at 2020-02-03 06:37, Support Team said: 可以在紀錄刪除

at 2020-02-03 06:38, Edith Fung. said: whats app 問你可以嗎?

at 2020-02-03 06:38, Support Team said: whatsapp 查詢也可以

at 2020-02-03 06:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/173d1975c8fa18a188a0d8680fb56194cda2604b/-22-45-(主頁)_會計.png

2020-02-04-Chat transcript on coweasy.com started on Tuesday,-0096.json

at 2020-02-04 08:10, Win Carman. said: 不知道怎樣入賬

at 2020-02-04 08:11, Support Team said: what your mean?

at 2020-02-04 08:12, Support Team said: do you mean you don't know which page to input accounting records?

at 2020-02-04 08:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/146ec57f7f5606bee04e08fcdbdc72154c71dd0d/image.png

at 2020-02-04 08:14, Support Team said: you may go to here to input general entries

at 2020-02-04 08:15, Win Carman. said: 我是新结单输入。。。现在手上有公司月结单，我在银行月结单输入那进去。。。之后不懂得炒作

at 2020-02-04 08:19, Support Team said: 那你便用我們的銀行月結單輸入或匯入按鈕

at 2020-02-04 08:20, Win Carman. said: 是，然后

at 2020-02-04 08:20, Support Team said: 進入後把月結單的紀錄抄在介面內便能產生相關財務報表

at 2020-02-04 08:20, Support Team said: 我意思是儲存頁面後，便去財務報表看看利潤表等等，明白嗎

at 2020-02-04 08:21, Support Team said: 其實就是這樣處理，沒有其他步驟了

at 2020-02-04 08:21, Support Team said: 當然除非你輸入的紀錄不正確，報表顯示才會有問題

at 2020-02-04 08:23, Win Carman. said: 選擇銀行或現金項目这个是什么

at 2020-02-04 09:07, Win Carman. said: 我有港元储蓄，往来，選擇銀行或現金項目我做了往来但现在要做储蓄，他不给我新增，说我已有

at 2020-02-04 09:08, Support Team said: 如果說你已有，那你便在現有的列表選擇便可以了，所以你嘅問題是什麼？

at 2020-02-04 09:09, Support Team said: 又或者你可否直接截圖給我們看看再問針對性問題會比較聚焦

at 2020-02-04 09:09, Win Carman. said: 我要做港元儲蓄，他只顯示往來

at 2020-02-04 09:11, Support Team said: 請截圖你的會計科目表我們看看

at 2020-02-04 09:50, Win Carman. said: 我想问在银行美金户口里面，货币如何转usd?

at 2020-02-04 09:53, Support Team said: 是不同貨幣？

at 2020-02-04 09:53, Win Carman. said: 是

at 2020-02-04 09:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9eca9f23a46d6063c5b4533be2449918f50ac3c1/-56-59-(Main_Page)_Accounting.png

at 2020-02-04 09:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f324adfcb0958900b2a37c9a1dd850e9e44fdda8/-57-10-(Main_Page)_Accounting.png

at 2020-02-04 09:54, Support Team said: 不同貨幣在這裡入比較好

at 2020-02-04 09:54, Support Team said: 這裡可以直接 debit credit 輸入

at 2020-02-04 09:58, Win Carman. said: 在美金户口里面，全部是美金，但入账只可以是货币港元，不可以选美金，请问是否自己转换？

at 2020-02-04 09:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a06a8a67b2893a769924227de577de97d510c236/-57-58-(Dashboard)_銷售.png

at 2020-02-04 10:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c7d4d51bf4a79c97f5909b0db994edcb010c3fef/-26-41-Multi-Currency.png

at 2020-02-04 10:00, Support Team said: 這裡設置貨幣

2020-02-05-Chat transcript on coweasy.com started on Wednesda-0098.json

at 2020-02-05 03:11, Acct. said: sorry hi vivian,

at 2020-02-05 03:13, Acct. said: i want to ask you some question to create the new asset for depreciation . is it entry into fixed assets report modules

at 2020-02-05 03:17, Acct. said: which module to create the new fixed asset and charge to depreciation method. pls give me the module . Thank

at 2020-02-05 03:19, Acct. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e3a2fe1a47bfba58339105b/v/7225b8120beea228a0a9750e20d70790fd05dd9c/SKM_C25820020511230.pdf

at 2020-02-05 03:19, Acct. said: is it above the modules

at 2020-02-05 03:20, Acct. said: pls give me the answer

at 2020-02-05 03:20, Acct. said: i am waiting the answer. Jason

at 2020-02-05 03:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/23d4c0da67a352f31dba23cc3f33d37a5c1258e1/2020-02-05_11-20-14-Chart_of_Accounts_-_Google_Chrome.png

at 2020-02-05 03:21, Support Team said: 是指新增/修改固定資產和折舊的科目？

at 2020-02-05 03:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cc898d4e55910aaca77d15401253aea44afefe66/2020-02-05_11-23-10-(Main_Page)_Accounting_-_Google_Chrome.png

at 2020-02-05 03:24, Acct. said: Sorry not to create the chart of accounts . the accounts code alreadly create

at 2020-02-05 03:24, Support Team said: 設置科目後，在月結單輸入或其他-會計人員輸入，可以 DR fixed assets CR Bank

at 2020-02-05 03:25, Acct. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e3a2fe1a47bfba58339105b/v/ac618b5de2b2eb3f98149541b95f43a3c3113d04/SKM_C25820020511230.pdf

at 2020-02-05 03:28, Support Team said: nature 是 fixed asset 計算折舊的設置設置nature後，新增 item：選擇nature 和日期

at 2020-02-05 03:29, Support Team said: 之後在這就報表create transaction

at 2020-02-05 03:29, Acct. said: is it use the above modules

at 2020-02-05 03:29, Support Team said: *之後在折舊報表create transaction

at 2020-02-05 03:29, Acct. said: I understand

at 2020-02-05 03:32, Acct. said: Thank you so much for your help. I try

2020-02-05-Chat transcript on coweasy.com started on Wednesda-0099.json

at 2020-02-05 02:40, Win Carman. said: 我要入美金户口的账，账上是美金货币，但系统的货币是只有港元，要怎么做？

at 2020-02-05 02:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2299d865061c94152c5044dcd76e5e324be28916/-57-58-(Dashboard)_銷售.png

at 2020-02-05 02:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d62811b0f535e6eac30d6c40c796b40674528f31/-26-41-Multi-Currency.png

at 2020-02-05 02:41, Support Team said: 這裡設置多貨幣

at 2020-02-05 02:51, Win Carman. said: 我已新增，但本幣是否，不能更改

at 2020-02-05 02:52, Support Team said: 本幣只有1個，其他新增的都不可以是本幣

at 2020-02-05 02:54, Win Carman. said: 那我怎么入账？在美金户口

at 2020-02-05 02:55, Support Team said: 在多貨幣新增其他貨幣後，輸入單據時就可以選這些貨幣

at 2020-02-05 02:58, Win Carman. said: 我已經在多貨幣新增其他貨幣，但在入賬是，貨幣還是港元

at 2020-02-05 03:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d328fb2436c1a8256bc555afa9aebce20605a6cf/2020-02-05_10-59-46-Multi-Currency_-_Google_Chrome.png

at 2020-02-05 03:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ce36d0cb78e505ea78afd4a287e2bf119b5929b/2020-02-05_11-00-43-Bank_Statement_Input_-_Google_Chrome.png

at 2020-02-05 03:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b789175b60a539676ac39ad983e61d92821e7bdc/2020-02-05_11-01-07-Bank_Statement_Voucher_-_Google_Chrome.png

2020-02-05-Chat transcript on coweasy.com started on Wednesda-0100.json

at 2020-02-05 05:27, Elle. said: what is the correct format of xls to upload "insert data"

at 2020-02-05 05:32, Support Team said: 你首先需要在系統下載我們的標準 xls 格式

at 2020-02-05 05:32, Elle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e3a49e2a47bfba583cc7451/v/82759a04356a9ce74a5734b18e15f1332a804de5/inventory-2.xls

at 2020-02-05 05:32, Elle. said: this one right?

at 2020-02-05 05:32, Support Team said: 但不好意思，由於你尚未訂購支援服務，煩請繳付支援費用，以提供相關服務，謝謝

at 2020-02-05 05:33, Support Team said: 是的，這是庫存匯入的標準格式

at 2020-02-05 05:33, Elle. said: 已經訂閱了

at 2020-02-05 05:33, Elle. said: 今早付了錢

at 2020-02-05 05:35, Support Team said: 剛查看你的訂購紀錄，你是訂購了使用期服務，和我們其他客戶一樣，如需要查詢，需要訂購支援服務的

at 2020-02-05 05:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/548daa20541973c34fc12e8cdaafc5a40c6213dc/Screenshot_20200205-133550_Chrome.jpg

at 2020-02-05 05:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3966e5e1b951ec55bb2cc3ac9eba9e46b3732116/Screenshot_20200205-133623_Chrome.jpg

at 2020-02-05 05:37, Support Team said: 所以，你可以看到你的戶口內支援期這條bar 應該是零時間的

2020-02-06-Chat transcript on coweasy.com started on Thursday-0101.json

at 2020-02-06 02:05, Win Carman. said: 我在银行月结单输入资料，我想要只看整年的销售所有记录，要怎么做

at 2020-02-06 02:06, Support Team said: 月結單輸入沒有這類的篩選功能，用戶可在總分類帳，科目只選收入來查看

at 2020-02-06 02:08, Win Carman. said: 總分類帳在哪

at 2020-02-06 02:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/be4f1cfc98ebc5bf07cfabdb7505317edddddf51/2020-02-06_10-09-04-(主頁)_會計_-_Google_Chrome.png

2020-02-07-Chat transcript on coweasy.com started on Friday, -0103.json

at 2020-02-07 03:23, V1569984060822203 said: How to create a new accounting client

at 2020-02-07 03:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a5322d71385ec491a9a4f0ee9c29480e097afa18/圖片.png

at 2020-02-07 03:27, Support Team said: CRM 加客戶

at 2020-02-07 03:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/76b9c0b470debe7a6d8d320e52480a8f8b4f10a0/圖片.png

at 2020-02-07 03:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/53955afc7808aa64a7c4fff74c70f06ac98460ad/圖片.png

at 2020-02-07 03:29, V1569984060822203 said: 要先係CRM加客戶，先可以在"會計客戶列表"處理會計?

at 2020-02-07 03:29, Support Team said: 是的

2020-02-07-Chat transcript on coweasy.com started on Friday, -0105.json

at 2020-02-07 04:15, Gigi Tsang. said: 你好, 想請問Bank reconciliation如何輸入?

at 2020-02-07 04:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7e9b54df99a1a5522a00da023ca1fbc655bac87b/2020-02-07_12-16-52-(Main_Page)_Sales_-_Google_Chrome.png

at 2020-02-07 04:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/977843da505b766434569054cda7f9b3045143d4/2020-02-07_12-17-07-Bank_Reconciliation_-_Google_Chrome.png

at 2020-02-07 04:17, Support Team said: 可查看Q&A

2020-02-07-Chat transcript on coweasy.com started on Friday, -0106.json

at 2020-02-07 07:24, Sandy Cheung. said: 請問Dividend paid應該不會有b/f, 請問如何解決?

at 2020-02-07 07:24, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e3d02dfa47bfba583013e05/v/d909deef940471cd5a1a42c65794543bed088e17/image.png

at 2020-02-07 07:30, Support Team said: 你這個 Dividend Paid 項目搞錯了第一層的項目性質

at 2020-02-07 07:30, Support Team said: 我估計應該是選擇支出的項目性質，但你選擇了資本

at 2020-02-07 07:31, Sandy Cheung. said: Dividend Paid 不是應該Equity 嗎?

at 2020-02-07 07:31, Sandy Cheung. said: 因為不是Expenses

at 2020-02-07 07:35, Sandy Cheung. said: Dividend 是應該shown in equity 但是沒有b/f

at 2020-02-07 07:35, Support Team said: Should be Dividend Payable

at 2020-02-07 07:36, Support Team said: dividend paid should only be appeared in cash flow statement

at 2020-02-07 07:37, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e3d02dfa47bfba583013e05/v/24cb79795a40c6f2ec96fa11927a189731ccf2cf/image.png

at 2020-02-07 07:37, Support Team said: Dividend payable 的項目性質便是資本，可以的

at 2020-02-07 07:37, Sandy Cheung. said: first level no dividend payable

at 2020-02-07 07:37, Support Team said: EQUITY

at 2020-02-07 07:39, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e3d02dfa47bfba583013e05/v/a804b0686517f0e22b24a413b531b6ce606f17b0/image.png

at 2020-02-07 07:39, Sandy Cheung. said: First level is equity, than?

at 2020-02-07 07:40, Support Team said: 個名改做dividend payable好啲

at 2020-02-07 07:41, Sandy Cheung. said: 但我現在的問題是, dividend 出現b/f

at 2020-02-07 07:42, Support Team said: 之後便是一般會計入數常識

at 2020-02-07 07:42, Support Team said: 你截圖看看你這條紀錄輸入的雙方面是什麼

at 2020-02-07 07:43, Sandy Cheung. said: 客戶ao

at 2020-02-07 07:43, Support Team said: 我意思是

at 2020-02-07 07:43, Support Team said: 借方選擇什麼戶口

at 2020-02-07 07:43, Support Team said: 貸方選擇什麼戶口

at 2020-02-07 07:46, Sandy Cheung. said: 客戶2018年的closing 是有dividend, 現在2019年轉用cow easy 入數, 所以在2018年12月31日dividend 會有數，但2019年中沒有任何dividend, 所以在BS中是沒有數的

at 2020-02-07 07:46, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e3d02dfa47bfba583013e05/v/ccb06e47b8b1e6f21283113126d1b3b00e84e51b/image.png

at 2020-02-07 07:48, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e3d02dfa47bfba583013e05/v/4db9f9effaaac581dae255439eb404ffca847425/image.png

at 2020-02-07 07:48, Support Team said: 你現在是否輸入2019年12月31日的初次餘額？然後在2020年1月1號才開始用CowEasy 入数?

at 2020-02-07 07:51, Sandy Cheung. said: 是輸入2018年12月31日的初次餘額，然後2019年1月1日用cow easy

at 2020-02-07 07:51, Sandy Cheung. said: 我現在是入2019年的數

at 2020-02-07 07:53, Sandy Cheung. said: 請問我可以如何解決Dividend b/f 的問題?

at 2020-02-07 08:15, Support Team said: already paid this dividend in 2019?

at 2020-02-07 08:17, Sandy Cheung. said: yes , the dividend already paid

at 2020-02-07 08:18, Sandy Cheung. said: already paid in 2018, and no dividend during in 2019

at 2020-02-07 08:20, Support Team said: then the dividend should be directly deducted in Retained earning

at 2020-02-07 08:20, Support Team said: DR Retained EarningCR dividend paid

2020-02-10-Chat transcript on coweasy.com started on Monday, -0107.json

at 2020-02-10 08:57, account1. said: 你好!是否uploading

at 2020-02-10 08:57, account1. said: so slowing

at 2020-02-10 09:02, Support Team said: 並沒有uploading我們試過速度也沒有問題請問是什麼操作慢？

2020-02-11-Chat transcript on coweasy.com started on Tuesday,-0109.json

at 2020-02-11 01:46, account1. said: 想問問為何invoice did not open?

at 2020-02-11 01:46, account1. said: shown on lading

at 2020-02-11 01:46, account1. said: loading

at 2020-02-11 01:51, account1. said: 系統好緩慢

at 2020-02-11 01:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85bb7e0bae7cf7b0bc66f959cc5782b3b7aa4f27/圖片.png

at 2020-02-11 01:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/770a2b44def4c8e992bed4b792851d0a3a783cc2/圖片.png

at 2020-02-11 01:52, Support Team said: 昨天模板有問題，是否修改了？

at 2020-02-11 02:00, account1. said: 打不到入去

at 2020-02-11 02:00, account1. said: 常loading

at 2020-02-11 02:01, account1. said: 可否檢查一下系統

at 2020-02-11 02:01, Support Team said: 試試直接退出瀏覽器，再登入

at 2020-02-11 02:02, account1. said: 為何這麼?

at 2020-02-11 02:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bc2d4841582340b78c400966311cf27cbf17b314/2020-02-11_10-01-08-自訂發票_-_Google_Chrome.png

at 2020-02-11 02:02, account1. said: 我試了數次

at 2020-02-11 02:02, account1. said: 我去不到這頁

at 2020-02-11 02:02, Support Team said: 修改時，先選沒有問題的模板再修改

at 2020-02-11 02:02, Support Team said: 試試直接退出瀏覽器，再登入

at 2020-02-11 02:03, Support Team said: 你的模板有問題，一直拖住

2020-02-11-Chat transcript on coweasy.com started on Tuesday,-0110.json

at 2020-02-11 02:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7be451412b08883bc04dd685403c4d7c0cdebcc5/tempINV_(1).mrt

at 2020-02-11 02:07, Support Team said: 這個是修改過的模板，可以試試用這個

at 2020-02-11 02:12, account1. said: 但為何這情況?

at 2020-02-11 02:14, Support Team said: 你每次開有問題那個模板都會拖住，需要直接退出瀏覽器再登入

at 2020-02-11 02:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/71d06f65e381b4d5e00aa3dfefd5d1f6120fd25f/圖片.png

at 2020-02-11 02:15, Support Team said: 修改時，先選沒有問題的模板再修改

at 2020-02-11 02:22, account1. said: 版面有問題?

at 2020-02-11 02:22, account1. said: 如改點?

at 2020-02-11 02:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57f05c554767719df6a1f06663e756ad43b56ac5/tempINV_(1).mrt

at 2020-02-11 02:23, Support Team said: 這個我們修改過，試試上傳這個，到有問題那個模板

2020-02-11-Chat transcript on coweasy.com started on Tuesday,-0111.json

at 2020-02-11 01:52, Cuby Lau. said: can i set up the relocation of the expenses/costs

at 2020-02-11 01:52, Cuby Lau. said: in the system

at 2020-02-11 02:10, Support Team said: you mean office relocation？

at 2020-02-11 02:12, Cuby Lau. said: no, i mean the split the cost to the different cost centre

at 2020-02-11 02:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/07150e00dacec7517d665b05e61c7490c77ac3dd/2020-02-11_10-15-31-1_new_message_-_Google_Chrome.png

at 2020-02-11 02:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3cd4d399fdc418d714acb74fc31b89c067abe07c/2020-02-11_10-17-33-科目列表_-_Google_Chrome.png

at 2020-02-11 02:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/972ba8ef1f4e8f9458f3fe83561a40cc20f8ebd1/2020-02-11_10-18-06-採購單（收貨）_-_Google_Chrome.png

at 2020-02-11 02:19, Support Team said: 科目表新增COGS科目，採購時可選不同的COGS科目

2020-02-11-Chat transcript on coweasy.com started on Tuesday,-0113.json

at 2020-02-11 02:14, Acct. said: Morning Tracy,

at 2020-02-11 02:23, Acct. said: I want to ask you some question about fixed Asset Depreciation module . If i wrong input the fixed asset into above module. How can delete such as 11110 CMP1, CMP2, CMP3. Detail as perPDF

at 2020-02-11 02:24, Acct. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e420207a47bfba583cbf90d/v/07391a6e99b1f1c7e2898c6f5a194febb266ec42/SKM_C25820021110140.pdf

at 2020-02-11 02:24, Acct. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e420207a47bfba583cbf90d/v/e007ab0864c8165fdbf25334ef3976f874f3c922/SKM_C25820021110160.pdf

at 2020-02-11 02:24, Acct. said: Thank you so much for your help

at 2020-02-11 02:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ca163ec85e3f832310850138c7df85d9539260c9/2020-02-11_10-25-01-(主頁)_會計_-_Google_Chrome.png

at 2020-02-11 02:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b48b262595f577cfb24afbd5031a0b668d46ddc7/圖片.png

at 2020-02-11 02:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75395f2efd69d1e3e95175c7e0d7c699cdc372ab/圖片.png

at 2020-02-11 02:26, Support Team said: 都是同一個位置

at 2020-02-11 02:27, Acct. said: Thank you . I want to try. Thank a lot

2020-02-11-Chat transcript on coweasy.com started on Tuesday,-0114.json

at 2020-02-11 03:16, account1. said: 有什麼方法可以改善

at 2020-02-11 03:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3bb42d679879b98686e40d21c9014f6173ccdffe/tempINV_(1).mrt

at 2020-02-11 03:17, Support Team said: 這個我們修改過，試試上傳這個，到有問題那個模板

at 2020-02-11 03:17, account1. said: 到現在長loading

at 2020-02-11 03:18, account1. said: 入不到

at 2020-02-11 03:18, account1. said: 連按到接不到

at 2020-02-11 03:18, Support Team said: 已經講過，你每次開有問題那個模板都會拖住，需要直接退出瀏覽器再登入

at 2020-02-11 03:19, account1. said: 打不開

at 2020-02-11 03:22, account1. said: 我現在連update都不可以

at 2020-02-11 03:22, Support Team said: 已經講過，你每次開有問題那個模板都會拖住，需要直接退出瀏覽器再登入

at 2020-02-11 03:22, account1. said: 試了很多次

at 2020-02-11 03:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14f120d901446e2cff85f6e5a95f1aab3cc88590/2020-02-11_11-23-30-(Dashboard)_銷售_-_Google_Chrome.png

2020-02-11-Chat transcript on coweasy.com started on Tuesday,-0117.json

at 2020-02-11 04:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85721d179a90bf73b4142490eac7ae9e862264a1/2020-02-11_12-44-06-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-02-11 04:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/97b9cecd551fc1a0eaf14fd46ca133ce152af57f/2020-02-11_12-44-19-1_new_message_-_Google_Chrome.png

at 2020-02-11 04:57, account1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e422f1aa47bfba5838cbdd2/v/4531bd1c20a14bb747a5c9f1afa6398c6f39bcc6/Doc2.docx

at 2020-02-11 04:58, account1. said: 為何這樣

at 2020-02-11 04:59, account1. said: 點解會顯示咁多行

at 2020-02-11 04:59, Support Team said: 因為在word檔裡，圖片會變形/縮小，請直接在這裡貼上截圖

at 2020-02-11 05:00, account1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e422f1aa47bfba5838cbdd2/v/a83c67a104097d36634858aaee12226d81eb3459/未命名.pdf

at 2020-02-11 05:01, account1. said: 我要這樣格式

at 2020-02-11 05:01, account1. said: 但不是同一個Item

at 2020-02-11 05:01, account1. said: 顯示這麼多

at 2020-02-11 05:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/208a3da7a0a88c04bda155dd61c28cc28d29ad90/2020-02-11_13-03-29-tempINV_(1)_rev.mrt_-_Designer.png

at 2020-02-11 05:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/23d7a9cc128ad28e7ba940aaa460fddb61a927e4/2020-02-11_13-04-24-tempINV_(1)_rev.mrt_-_Designer.png

at 2020-02-11 05:05, Support Team said: data1 的propertiescount data 改回 0

at 2020-02-11 05:05, Support Team said: data source 選 Data-Inventory

2020-02-11-Chat transcript on coweasy.com started on Tuesday,-0118.json

at 2020-02-11 06:23, account1. said: 怎樣中午問那個問題?

at 2020-02-11 06:23, account1. said: 多了重覆幾項目

at 2020-02-11 06:24, account1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e4244d0a47bfba583e48662/v/47938c7c7c6971d9f75a6c238a2321aa11b4d0cc/1.pdf

at 2020-02-11 06:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/84a8d20500595c6112d6f2245ddf869c729daf03/圖片.png

at 2020-02-11 06:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d4e3ed170074426452f6d611f58cfa13bd545d7/圖片.png

at 2020-02-11 06:24, Support Team said: data1 的propertiescount data 改回 0data source 選 Data-Inventory

at 2020-02-11 06:33, account1. said: 可否幫我住先

at 2020-02-11 06:33, account1. said: 急用

at 2020-02-11 06:34, account1. said: 轉頭我有時間再研究怎弄

at 2020-02-11 06:38, Support Team said: 已修改

at 2020-02-11 06:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/20473654a5c8e86bfc28567ee1b305006dcfbf07/2020-02-11_14-38-16-發票_-_Google_Chrome.png

at 2020-02-11 06:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/104f259c418d8700350d7eb1e32abb6ccef9d082/2020-02-11_14-38-29-發票_-_Google_Chrome.png

at 2020-02-11 06:39, Support Team said: 這是新版編輯器的介面，如其他模板有同樣問題，可以參考截圖修改

at 2020-02-11 06:42, Support Team said: 另外，我們支援一般不會要求用戶提供登入密碼，如特殊情況需要，請用戶在支援後自行更改密碼，以確保帳戶安全

2020-02-11-Chat transcript on coweasy.com started on Tuesday,-0119.json

at 2020-02-11 06:29, 韩文静. said: 您好，今天我进系统点什么键都没有反映，请问是什么问题有办法解决吗？

at 2020-02-11 06:31, Support Team said: 系統應該沒有問題，有沒有試過退出瀏覽器再登入

at 2020-02-11 06:31, 韩文静. said: 我重启电脑也不行

at 2020-02-11 06:31, 韩文静. said: 不知道是不是我在国内的原因

at 2020-02-11 06:32, 韩文静. said: 一般用你们推荐用什么浏览器比较好

at 2020-02-11 06:33, Support Team said: 一般建議用戶使用Chrome/Firefox

at 2020-02-11 06:33, Support Team said: 國內通常也沒有問題可以使用，請問是在國內什麼地區？

at 2020-02-11 06:34, 韩文静. said: 上海

at 2020-02-11 06:34, 韩文静. said: 我用手机热点可以上去了，看样子是我家网络不行，谢谢！

2020-02-11-Chat transcript on coweasy.com started on Tuesday,-0120.json

at 2020-02-11 06:59, Support Team said: 關於你自己的提問，你可以採用工程或店舖功能，把不同的支出選擇相關的工程，用以區分不同的支出費用

at 2020-02-11 07:00, Cuby Lau. said: 明白, 現已使用該功能, 想看看有沒有setting for monthly fee..可以recharge to different cost centre

at 2020-02-11 07:14, Support Team said: 我們主要是剛才的工程或店舖功能，但如果是每個月都會開發票的情況，其實你也看到，在我們發票的輸入面的左上方，是可以選擇定期出發票的功能，請問看到嗎？

at 2020-02-11 07:14, Support Team said: 看看能否幫到你，主要是這樣子

at 2020-02-11 07:24, Cuby Lau. said: o~先看看

at 2020-02-11 07:25, Cuby Lau. said: E...不是開發票.. 是支出

at 2020-02-11 07:30, Support Team said: 那這方面主要是透過工程或店舖功能處理

2020-02-11-Chat transcript on coweasy.com started on Tuesday,-0121.json

at 2020-02-11 07:53, Gary Ho. said: 我想加多一個USER

at 2020-02-11 07:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/977dd9b22d2ec0c36558a091287e0e0b3db0c4ff/-28-23-現有使用期訂購新增用戶.png

at 2020-02-11 07:53, Gary Ho. said: 看到了

2020-02-12-Chat transcript on coweasy.com started on Wednesda-0124.json

at 2020-02-12 08:46, Tang Tin Ying. said: Hi I have just setup a company ' chart of account with year end 30/6/2019. However the opening balances I input was dated 1/6/2019. How can I change it to 1/7/2018.

at 2020-02-12 08:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b5a48ea2af4f5c816eecd9b70cee7ea805e273a5/2020-02-12_16-47-34-初始餘額_-_Google_Chrome.png

at 2020-02-12 08:50, Tang Tin Ying. said: That what I did but when I check the ledger movement, it shows the opening balance was at 1/6/2019

at 2020-02-12 08:51, Support Team said: 初始餘額是在哪個頁面輸入的？

at 2020-02-12 08:53, Tang Tin Ying. said: I use the link on the top of the page of chart of account

2020-02-12-Chat transcript on coweasy.com started on Wednesda-0126.json

at 2020-02-12 09:44, Matty Leung. said: 我司是做服飾出入口業務, 我應用那個行業範本?

at 2020-02-12 09:45, Support Team said: 大多數做 trading 的都可以選批發

2020-02-12-Chat transcript on coweasy.com started on Wednesda-0127.json

at 2020-02-12 09:43, Cass Hui. said: Hi Tracy, in the Stock Flow Report, what or how to use the WA, FIFO & LIFO?

at 2020-02-12 09:43, Cass Hui. said: Are FIFO & LIFO set in the SKU?

at 2020-02-12 09:45, Support Team said: 一般都只用 Weighted average

at 2020-02-12 09:46, Support Team said: WA，FIFO 和 LIFO 都是由採購時的實際單價計算的

at 2020-02-12 09:46, Cass Hui. said: thank

2020-02-12-Chat transcript on coweasy.com started on Wednesda-0128.json

at 2020-02-12 09:22, Tang Tin Ying. said: Hi any solution for my previous question on opening balances

at 2020-02-12 09:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9ff3110c9fb574fb8b516b51a4d5f605bcbb1ec0/圖片.png

at 2020-02-12 09:23, Support Team said: 那應該是直接在這裡改初始餘額日期

at 2020-02-12 09:24, Support Team said: 這頁是顯示 30/6/2019？

at 2020-02-12 09:24, Tang Tin Ying. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e43c2b4a47bfba583eb3dbb/v/03ae2da57ef909a745cf561f56443516c145d15f/2020-02-12.png

at 2020-02-12 09:27, Tang Tin Ying. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e43c2b4a47bfba583eb3dbb/v/9792c10856590c7e457a2e25ee23b4523bfa70e9/2020-02-12_(1).png

at 2020-02-12 09:34, Support Team said: 改為 30/6/2018 儲存就可以

at 2020-02-12 09:35, Tang Tin Ying. said: ok let me try, thanks

at 2020-02-12 09:36, Tang Tin Ying. said: it works thanks

2020-02-13-Chat transcript on coweasy.com started on Thursday-0129.json

at 2020-02-13 04:40, Jemswin - Account said: we need to generate the sale invoice register, where to get this report?

at 2020-02-13 04:52, Support Team said: you may go to our Sales Report

at 2020-02-13 04:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d3d07d78521910bc0a61b05c28d9d3caf4634d42/image.png

at 2020-02-13 05:10, Jemswin - Account said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e44d1f5a47bfba583b290dd/v/ead4d6f23d9466aa84204280c3d7d5b47cb294bf/image.png

at 2020-02-13 05:11, Jemswin - Account said: 是否這個?

at 2020-02-13 05:11, Jemswin - Account said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e44d1f5a47bfba583b290dd/v/256ab969ee142f53804ca8268496bf2f376fb2ec/image.png

at 2020-02-13 05:11, Jemswin - Account said: 但什麼都沒有

at 2020-02-13 05:12, Support Team said: 有沒有輸入過這個時間段內的發票

at 2020-02-13 05:13, Jemswin - Account said: 對不起, 原來2 月份沒有單

at 2020-02-13 05:17, Jemswin - Account said: 我想要順序的銷售發票號碼, 但是這個報告是按客戶

at 2020-02-13 05:17, Jemswin - Account said: 要如才達到我的要求?

at 2020-02-13 05:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1751105ff29edd9fdd7028359330184b467e8949/2020-02-13_13-18-34-銷售報表_-_Google_Chrome.png

at 2020-02-13 05:20, Support Team said: 可按日期/編號排序

2020-02-14-Chat transcript on coweasy.com started on Friday, -0131.json

at 2020-02-14 06:30, Acct. said: Sorry Vivian

at 2020-02-14 06:36, Acct. said: I want to ask you some question about setting chart of accounts about expense item of Entertainment . i set the entertainment in chart of account. After save. I find the the Trial Balance show the expenses item show above the top of balance item of Office Equipment at Cost . pls give me the answer. see below the PDF Files

at 2020-02-14 06:36, Acct. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e46370ea47bfba58307e5fb/v/dbef887904f3ec9d4d280c57064ab6d096df4570/SKM_C25820021414290.pdf

at 2020-02-14 06:36, Acct. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e46370ea47bfba58307e5fb/v/a779e04ccfe17c981481392fc2e22a7dc512c1dc/SKM_C25820021414300.pdf

at 2020-02-14 06:37, Acct. said: pls give me the answer. Thank you so much for vivian

at 2020-02-14 06:40, Support Team said: 科目性質選了支出？

at 2020-02-14 06:40, Acct. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e46370ea47bfba58307e5fb/v/28458c4a6e22b64ea7b309f85a0f89cca0dde9fe/SKM_C25820021414450.pdf

at 2020-02-14 06:41, Acct. said: already input and save. but cannnot update

at 2020-02-14 06:42, Support Team said: 輸入了紀錄後，可能再改科目性質，需要刪除紀錄再改

at 2020-02-14 06:42, Acct. said: pls give me the answer

at 2020-02-14 06:42, Support Team said: 輸入了紀錄後，可能再改科目性質，需要刪除紀錄再改

at 2020-02-14 06:49, Acct. said: 如果我刪除後再入,之前在entertainment D 野要重新入過,有沒有辨改善,唔該哂

at 2020-02-14 06:50, Support Team said: 要重新再入，或者新增另一個科目，將現有紀錄的科目改為新科目，再刪除舊科目

at 2020-02-14 07:10, Acct. said: Vivian, Thank you very much for your help

2020-02-17-Chat transcript on coweasy.com started on Monday, -0137.json

at 2020-02-17 07:39, Acct. said: i want to ask you some question about depreciation expense for computer.detail as per attachment

at 2020-02-17 07:39, Acct. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e4a3e59a47bfba583444028/v/0005f1fc04ce81bd0ef614a42fc59f8339e70912/SKM_C25820021715400.pdf

at 2020-02-17 07:43, Acct. said: in general ledger , i found the depreciation expense are not correct to calaulate in coweasy . see the attachment general ledger dep17 dep for 0101/2019-31/12/2019 HKD56129.19 & Dep018 Depreciation 1-3/20 HKD41431.53. calaulate by coweasy not correct

at 2020-02-17 07:45, Acct. said: i calaulate by fixed asset Registar report in tear end 31/12/2019 all CMP1 to CMP20 is 7927.50

at 2020-02-17 07:46, Acct. said: but show in Dep17 01-12/19 is hkd$56,129.19

at 2020-02-17 07:46, Acct. said: i cannot understand. pls fellow up

at 2020-02-17 07:47, Acct. said: Do you understand what i mean

at 2020-02-17 07:49, Acct. said: but i find motor vehicle of v01 &v02 . in general ledger Dep004 & Dep 003 is correct . see the attachment

at 2020-02-17 07:50, Acct. said: pls feedback for me. are you here

at 2020-02-17 07:50, Acct. said: np response

at 2020-02-17 07:50, Acct. said: no response

at 2020-02-17 07:51, Acct. said: if you not understand what i mean .pls tell me

at 2020-02-17 07:51, Acct. said: my name is Jason

at 2020-02-17 07:54, Acct. said: give me feeback

at 2020-02-17 08:01, Acct. said: are you on the line

at 2020-02-17 08:12, Acct. said: vivian , are you here in line

at 2020-02-17 08:15, Acct. said: the case is same for leasehold improvement. detail as per attachment

at 2020-02-17 08:15, Acct. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e4a3e59a47bfba583444028/v/b435c251dd7ac80b39e874445f253d7bcbbda058/SKM_C25820021716180.pdf

at 2020-02-17 08:25, Support Team said: can you give me your login email & password to go in to check?

at 2020-02-17 08:28, Acct. said: vivian, are you login password of coweasy

at 2020-02-17 08:29, Acct. said: is it login ID of cow easy

at 2020-02-17 08:29, Support Team said: Yes

at 2020-02-17 08:33, Acct. said: Laster to give you . some urgent matter is doing . Thank you so much

2020-02-17-Chat transcript on coweasy.com started on Monday, -0138.json

at 2020-02-17 09:34, Matty Leung. said: 請問入的資料會save在那裡?

at 2020-02-17 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/414a8753f5fb3bf601dbd386acdc06100e3fe115/-22-45-(主頁)_會計.png

at 2020-02-17 09:36, Support Team said: 各個輸入頁面都有紀錄

at 2020-02-17 09:41, Matty Leung. said: 是在云儲存,還是在我的電腦內

at 2020-02-17 09:41, Support Team said: 云儲存

at 2020-02-17 09:41, Support Team said: that's why user may use in other computer

at 2020-02-17 09:43, Matty Leung. said: it's safty

at 2020-02-17 09:45, Support Team said: 數據保安方面, 請看看 CowEasy 網站首頁最底的右下方, 我們是採用國際網絡保安證書以256次方讓用戶數據傳輸過程中加密處理,你也可見到我們是用HTTPS//: 的安全性網站環境保護用戶數據輸入

at 2020-02-17 09:49, Matty Leung. said: 我試用的資料會在云內, 只有我才看見, 毎次我不用password 入

at 2020-02-17 09:52, Support Team said: 首先答你第一個問題冇錯，只有你配合適當的密碼才可以看到

at 2020-02-17 09:53, Support Team said: 另外，我們也有一個優化的功能，是個別電腦如果想把密碼直入在電腦內，便只有該電腦才看到，一般來說，這電腦是屬於這用戶才會這樣做

at 2020-02-17 09:54, Support Team said: 所以，由於我們這麼多年的經驗，有用戶反映過，我們方便的時候也有方便用戶的方法，但在公眾的電腦或不是個別電腦的時候，也有保安的要求

2020-02-17-Chat transcript on coweasy.com started on Monday, -0139.json

at 2020-02-17 09:00, Tang Tin Ying. said: Hi can I import the chart of account from other account software like peachtree

at 2020-02-17 09:01, Support Team said: you may download the excel template to do

at 2020-02-17 09:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a8779bd11d866d9f201ec2ab85d0519af0c4574/image.png

at 2020-02-17 09:03, Tang Tin Ying. said: ok let me try, thanks

2020-02-19-Chat transcript on coweasy.com started on Wednesda-0143.json

at 2020-02-19 02:07, Ms. Chan. said: 我想問下Accounts Receivable 還細分幾個客戶, 可以怎樣入?

at 2020-02-19 02:34, Support Team said: 小企雲/企業雲可以在銷售模組輸入發票時，選不同客戶就可以，系統會自動細分AR而初創雲只有會計模組，不支持以上功能，較簡單的做法是，用戶在輸入傳票時，在備註輸入客戶以作區分，但報表不會自動細分AR，用戶需要自行計算或者，在科目表為每個客戶建立AR，科目性質選流動資產，財務報表可以分別查看各個AR的紀錄和結餘

2020-02-19-Chat transcript on coweasy.com started on Wednesda-0144.json

at 2020-02-19 04:02, info.boliangroup@gmail.com. said: can't login to my account

at 2020-02-19 04:02, Support Team said: 請問是提示什麼

at 2020-02-19 04:03, info.boliangroup@gmail.com. said: 電郵或密碼無效！

at 2020-02-19 04:04, Support Team said: 如密碼錯可以按忘記密碼重置，或者管理員可在用戶管理直接更改其他用戶的密碼

2020-02-19-Chat transcript on coweasy.com started on Wednesda-0145.json

at 2020-02-19 06:50, May. said: 你好, 請問我張發票已更改內容,請問save鍵是那個掣?

at 2020-02-19 06:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c1cf78f9c428af2cc64418e2ac94f770fd4e845d/請參考常問問題.png

2020-02-21-Chat transcript on coweasy.com started on Friday, -0150.json

at 2020-02-21 03:14, Sandy Cheung. said: Hi Tracy, I input an PO order, but I can't find the PO order which I just inpur

at 2020-02-21 03:14, Sandy Cheung. said: How can I find back the order?

at 2020-02-21 03:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2a15844696c05436ecdbd09e589aee05630c4114/image.png

at 2020-02-21 03:16, Support Team said: 日期的範圍選闊些搜尋

at 2020-02-21 03:17, Sandy Cheung. said: 已嘗試

at 2020-02-21 03:18, Sandy Cheung. said: 但找不到

at 2020-02-21 03:18, Sandy Cheung. said: 之後再開就這No. is exsted

at 2020-02-21 03:19, Support Team said: PO日期是否選了之後的日期

at 2020-02-21 03:21, Sandy Cheung. said: 已經加後了日期

at 2020-02-21 03:22, Sandy Cheung. said: OK, 已找到謝謝

2020-02-21-Chat transcript on coweasy.com started on Friday, -0151.json

at 2020-02-21 07:54, Matty Leung. said: 在科目列表內已入新增科目, 但在銀行填寫資料時, 找不到科目

at 2020-02-21 07:55, Support Team said: what is the nature (1st Level) of this 新增科目 ?

at 2020-02-21 07:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28d7baa6ed9bb409db5b9fd899440242e866341f/image.png

at 2020-02-21 07:56, Support Team said: which one?

at 2020-02-21 07:58, Support Team said: If you're doing Bank Statement Input, the 1st Level nature should select 'Bank' or '銀行'

at 2020-02-21 08:02, Matty Leung. said: I insert all , but it doesn't show out in the "銀行月结汇入"的空白模板內

at 2020-02-21 08:08, Support Team said: 我想問清楚原本你的問題，你說在科目表新增了一個科目，請問你這個科目的第一層是選擇了哪個？

at 2020-02-21 08:19, Matty Leung. said: 首先我在"科目列表"內新增了多項科目及儲存. 當我到運作專區的銀行月結單輸入時, 下箭咀選項目, 找不到所要的科目.

at 2020-02-21 08:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/48afb6301f10deb4511e0680df1cfca195ada8e2/image.png

at 2020-02-21 08:23, Support Team said: 這裡下拉？

at 2020-02-21 08:25, Support Team said: 這裡只顯示科目性質為銀行／現金的科目

at 2020-02-21 08:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7cbea363a754f151c9268b215cd6914f9174bdd/image.png

at 2020-02-21 08:34, Support Team said: 你是指哪個下拉沒有？

at 2020-02-21 08:34, Matty Leung. said: Yes

at 2020-02-21 08:34, Support Team said: 1 or 2?

at 2020-02-21 08:34, Matty Leung. said: 1

at 2020-02-21 08:35, Support Team said: 1只顯示科目性質為銀行／現金的科目

at 2020-02-21 08:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6a485e352ef7d7748648a5d4caa08cfc3891e383/image.png

at 2020-02-21 08:36, Support Team said: 月接單的主要科目只可以選銀行／現金的科目而對應科目才可以選其他性質的科目如需要在月結單輸入選擇，請將科目性質改為銀行／現金

at 2020-02-21 08:37, Support Team said: 更改科目表後，需要再次匯出空白模板

at 2020-02-21 08:40, Support Team said: 請問有沒有不清楚？

at 2020-02-21 08:41, Matty Leung. said: 我有多個銀行戶口應怎入

at 2020-02-21 08:47, Matty Leung. said: 我在科目編號12110新增12111, 對嗎?

at 2020-02-21 08:51, Support Team said: 科目編號沒有規定不重複就可以，用戶可以自行決定，12110 12120 12130 ... 或者 12110 12111 12112 ... 都可以

2020-02-24-Chat transcript on coweasy.com started on Monday, -0153.json

at 2020-02-24 02:05, Daniel. said: 因使用日期快到, 請問如何續期?

at 2020-02-24 02:06, Daniel. said: 及只打算續期1個使用者

at 2020-02-24 02:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d8729c031ec1c776c9e65794c966cc6d2abc5383/31_15-銷售.png

2020-02-24-Chat transcript on coweasy.com started on Monday, -0155.json

at 2020-02-24 06:36, Casey Lai. said: 我想轉英文

at 2020-02-24 06:36, Casey Lai. said: 將invoice

at 2020-02-24 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c951c9f9537a5c762957f14c3dd55129be2ae5f/image.png

at 2020-02-24 06:37, Casey Lai. said: 另外項目這裡，可以不要編號嗎？

at 2020-02-24 06:37, Casey Lai. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e53671aa47bfba5838bbb99/v/0310ab3a6759487d2b72aa93330586cefe4728c4/image.png

at 2020-02-24 06:38, Support Team said: 科目的性質編號名稱都是必須的

at 2020-02-24 06:38, Casey Lai. said: 好

at 2020-02-24 06:42, Casey Lai. said: 但是可以歸類嗎

at 2020-02-24 06:43, Casey Lai. said: 我總不能一個產品開一個新的類別吧

at 2020-02-24 06:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee0db214b16351962ae96bb236fb54e134aa0420/image.png

at 2020-02-24 06:44, Support Team said: 產品在庫存這行輸入項目是選收入的科目

at 2020-02-24 06:48, Casey Lai. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e53671aa47bfba5838bbb99/v/f79477b8acbbc20f3f9070a4a70d2402a46a877f/image.png

at 2020-02-24 06:49, Casey Lai. said: 怎麼找到之前建立的新產品呢

at 2020-02-24 06:50, Support Team said: 不好意思，剛才也提及，我們已盡力協助，但由於我們所有用戶也需要付支援期費用，才能提供支援，請你理解

at 2020-02-24 07:00, Casey Lai. said: 支援期費用是多少？

at 2020-02-24 07:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/23a58a8d7100e4fbed75f8779542211b42e34147/image.png

at 2020-02-24 07:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1258f50765cb6b8ba9030b43f2c9303700e85c11/image.png

2020-02-24-Chat transcript on coweasy.com started on Monday, -0156.json

at 2020-02-24 07:40, MS RIO CHEUNG. said: 我自訂了發票形式及 save 了mrt file, 但怎樣把這 file 上載到系統?

at 2020-02-24 07:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cdd20456a730916c7fced91a5cd84f8da6ece325/請參考常問問題.png

at 2020-02-24 07:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eb3917d2ac5a314de45fa6836be0928e28279041/image.png

at 2020-02-24 07:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aa6c49c19c7b50eb057e36d2d27ab9dffa4ee1f8/image.png

at 2020-02-24 07:42, Support Team said: Please refer to the invoice input page > right side > FAQ for reference

2020-02-24-Chat transcript on coweasy.com started on Monday, -0157.json

at 2020-02-24 08:34, MS RIO CHEUNG. said: when I issue an invoice, where do I input 'Salesman' name?

at 2020-02-24 08:35, MS RIO CHEUNG. said: when I issue an invoice, where do I input 'Salesman' name?

at 2020-02-24 08:36, Support Team said: you may use the 'Project/Shop' to register under Salesman name instead

at 2020-02-24 08:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/068d355e6a3dba5dc125dac580b02d1bbd41457e/image.png

2020-02-24-Chat transcript on coweasy.com started on Monday, -0158.json

at 2020-02-24 09:25, Matty Leung. said: 請問HKECIC, 勞保, 火險是那一科目編號

at 2020-02-24 09:27, Support Team said: 每個模板預設的科目都不一樣，如用戶找不到需要的科目，可以自行新增

at 2020-02-24 09:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/663fb7526d5f8a71bc7f620a4f2efb95d3830dbd/16-45-科目列表_.png

2020-02-24-Chat transcript on coweasy.com started on Monday, -0159.json

at 2020-02-24 09:33, Acct. said: Can i help me, My name is Jason. I want to opening chart of account to show the 灼陌小 lease - current liabilities

at 2020-02-24 09:35, Acct. said: i want to opening the chart of account for finance lease . pls tell me the procedure

at 2020-02-24 09:35, Acct. said: finance lease is show current liability

at 2020-02-24 09:35, Acct. said: thank you for your help

at 2020-02-24 09:36, Acct. said: Is it Registar Zone to create chart of accounts

at 2020-02-24 09:37, Acct. said: I do not understand second level & Third Level to type what

at 2020-02-24 09:38, Acct. said: .Is it Optional

at 2020-02-24 09:38, Support Team said: finance lease is show current liability - yes

at 2020-02-24 09:39, Support Team said: I do not understand second level & Third Level to type what - optional, no need fill in

at 2020-02-24 09:42, Acct. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e5387efa47bfba583c55a60/v/2c7476e58b0cdc8041ddeae4c46e979ae85570da/SKM_C25820022417460.pdf

at 2020-02-24 09:42, Acct. said: pdf

at 2020-02-24 09:42, Acct. said: Second Level & third Level (Optical)

at 2020-02-24 09:43, Acct. said: are you here

at 2020-02-24 09:44, Acct. said: i send e-mail to you

at 2020-02-24 09:48, Support Team said: even i saw your pdf

at 2020-02-24 09:48, Support Team said: but what is your question?

at 2020-02-24 09:49, Acct. said: i send the email to more detail about my question. Pls wait a moment

at 2020-02-24 09:58, Acct. said: I send the e-mail to George. Vivian are you received e-mail?

at 2020-02-24 09:58, Support Team said: saw your email

at 2020-02-24 09:58, Support Team said: but same

at 2020-02-24 09:58, Support Team said: i don't know what you ask?

at 2020-02-24 09:58, Support Team said: i already replied you

at 2020-02-24 09:59, Support Team said: finance lease is show current liability - yes

at 2020-02-24 09:59, Support Team said: I do not understand second level & Third Level to type what - optional, no need fill in

at 2020-02-24 09:59, Support Team said: do you get it?

at 2020-02-24 10:00, Support Team said: just type in any relevant number not duplicate but somehow is related is ok

at 2020-02-24 10:01, Support Team said: just create a number e.g. starting from 2xxxx but it's the current liability item

2020-02-25-Chat transcript on coweasy.com started on Tuesday,-0161.json

at 2020-02-25 04:41, 韩文静. said: 您好，我想问问每月汇率不同怎么设置

at 2020-02-25 04:43, Support Team said: 一般來說，用戶通常設定一個默認的匯率以使用，而不會每月修改，到年終核數的時候會計師才會作出一次性調整

at 2020-02-25 04:45, Support Team said: 另外，由於我們發現，在上次為你戶口升級的時候，主要是升級使用期的服務，但你的支援期已過期。如需查詢，請訂購支援時段以提供相關支援服務，謝謝

at 2020-02-25 05:13, Support Team said: 只需要在下年開始要調整匯率的時候，便直接去多貨幣點擊入去，修改匯率便可以了

at 2020-02-25 05:14, 韩文静. said: 那不是会有汇差吗

at 2020-02-25 05:14, 韩文静. said: 自己手工调整吗

at 2020-02-25 05:14, Support Team said: 剛才我也說了，是去到年終做審計的時候，審計師會做一條匯率盈虧紀錄

at 2020-02-25 05:15, 韩文静. said: 也就是说，我们只能依靠审计去解决这个问题

at 2020-02-25 05:16, 韩文静. said: 那么升级不升级是一样的

at 2020-02-25 05:17, Support Team said: 每在新一年入數的時候，才會輸入審計師相關的調整紀錄才開始繼續入帳，不過這個是香港的會計師樓做法，跟國內不知是否一樣

at 2020-02-25 05:18, 韩文静. said: 我们都是自己调的，通常不会让审计修改我们的报表

at 2020-02-25 05:18, Support Team said: 當然不是的，多貨幣功能正正是您輸入的時候，可以選擇外幣，而且相關默認的外幣匯率，從而方便入數處理

at 2020-02-25 05:19, 韩文静. said: 好吧，不用饶了，我自己看说明书吧

at 2020-02-25 05:19, Support Team said: 那你可以在年終時看看匯率是多少。然後做一條匯率調整紀錄也可以的，是嗎？

at 2020-02-25 05:20, Support Team said: 其實我已盡力協助，希望能幫到你

at 2020-02-25 05:21, 韩文静. said: 我就问问这个功能有还是没有

at 2020-02-25 05:22, 韩文静. said: year end retranslation这个功能企业云有还是没有

at 2020-02-25 05:25, 韩文静. said: 有的话我就研究一下怎么弄，没有的话我就不要折腾，浪费时间了

at 2020-02-25 05:25, Support Team said: 那沒有吧

2020-02-25-Chat transcript on coweasy.com started on Tuesday,-0162.json

at 2020-02-25 08:05, Daniel Hui. said: Hi, where can I have current balance on screen

at 2020-02-25 08:06, Support Team said: 你是指財務報表的餘額？

at 2020-02-25 08:06, Daniel Hui. said: ledger account

at 2020-02-25 08:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4294843b3c1b495ec86372174baf77443ae3b346/Screenshot_20200225-160817_Chrome.jpg

at 2020-02-25 08:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4d5b1fae710b5f8055ca6bc7b28552510aedc4de/Screenshot_20200225-160923_Chrome.jpg

at 2020-02-25 08:21, Daniel Hui. said: Thanks, as I am testing the foreign currency transfer result, I use the TB, thank you very much

2020-02-26-Chat transcript on coweasy.com started on Wednesda-0163.json

at 2020-02-26 03:18, YOLANDA LAU. said: 您好，請問有無方法可於登記客戶資料的同時，將該客戶的過往交易紀錄同時登記？謝謝

at 2020-02-26 03:19, Support Team said: 交易紀錄需要在發票匯入

at 2020-02-26 03:20, YOLANDA LAU. said: 好的　謝謝

2020-02-26-Chat transcript on coweasy.com started on Wednesda-0164.json

at 2020-02-26 03:06, jw-we@jemswin.com. said: 我有一張採購訂單PO2019-0434，找不到

at 2020-02-26 03:09, Support Team said: 試試選大些時間範圍，包括以後的時間

at 2020-02-26 03:37, jw-we@jemswin.com. said: 真係有啊！我由2018起SEARCH

2020-02-27-Chat transcript on coweasy.com started on Thursday-0166.json

at 2020-02-27 02:12, Ms. Au Yeung. said: 想問問如何更改管理員的電郵地址(即login ID)?

at 2020-02-27 02:15, Support Team said: 用戶不能修改登入電郵，如需更改，請電郵到 support@coweasy.com 申請修改

at 2020-02-27 02:15, Ms. Au Yeung. said: ok. Thx!

2020-02-27-Chat transcript on coweasy.com started on Thursday-0169.json

at 2020-02-27 03:35, Eliza LAU. said: Hello Tracy,

at 2020-02-27 03:38, Eliza LAU. said: After I input the detail of opening stock, how can generate the entries?

at 2020-02-27 03:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6f98ece79e008c081106f1af0029467b9932df9a/2020-02-27_11-40-22-Inventories_-_Opening_Balances_-_Google_Chrome.png

at 2020-02-27 03:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9ea9d2801470ba32c3e89e085c2718d59054a6e7/2020-02-27_11-40-37-Opening_Balances_-_Google_Chrome.png

2020-02-27-Chat transcript on coweasy.com started on Thursday-0170.json

at 2020-02-27 02:05, Mavis Lau said: 請問往來報表上收款&付款的項目中, "說明欄"沒有把我入賬內容顯示, 是正常嗎, 還是系統發生問題?

at 2020-02-27 02:05, Mavis Lau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e572326a47bfba5839b5916/v/bcb333dd1e81a72d9e7c747cddd6f68f4409a95a/複本_PurchasesMovementReport.xls

at 2020-02-27 02:05, Mavis Lau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e572326a47bfba5839b5916/v/2ebb616c9911115cf29ac435d7514a90c39057b9/複本_SalesMovementReport.xls

at 2020-02-27 02:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bbda293cdf190ef55dce8df5269d5a614c39f66a/2020-02-27_10-10-49-Invoice_(Customers)_-_Google_Chrome.png

at 2020-02-27 02:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a834853571d867e1c1f47a80a2e4e2e3bacc41ad/2020-02-27_10-11-03-Receipt_(Customers)_-_Google_Chrome.png

at 2020-02-27 02:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf138fd420ae24d98659579b19a9d1cd82feae2b/2020-02-27_10-11-23-SalesMovementReport.xls_-_LibreOffice_Calc.png

at 2020-02-27 02:12, Support Team said: 我們試過沒有問題，可以顯示說明

at 2020-02-27 02:19, Mavis Lau said: 明白, 謝謝

2020-02-27-Chat transcript on coweasy.com started on Thursday-0171.json

at 2020-02-27 07:37, Daniel Hui. said: Hi, am I upload our Customer List from "Insert Data (remains existing data) from the CRM?

at 2020-02-27 07:37, Support Team said: are you using our standard excel template to upload?

at 2020-02-27 07:39, Daniel Hui. said: yes, firstly I input one Customer Record, then Export Data from CRM, then use that Excel template to paste our data.

at 2020-02-27 07:40, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e57635da47bfba5839ce845/v/674a1c39368d4b0ed1a0ee8f26c096d6f08b84e7/image.png

at 2020-02-27 07:40, Daniel Hui. said: prompt that template incorrect

at 2020-02-27 07:42, Daniel Hui. said: -the Excel is 97-2003?

at 2020-02-27 07:43, Support Team said: yes

at 2020-02-27 07:43, Support Team said: please drop your excel to here to give me to check

at 2020-02-27 07:44, Support Team said: or email us to support@coweasy.com

at 2020-02-27 07:45, Daniel Hui. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e57635da47bfba5839ce845/v/dbaff45b618370fe03082e63780c56b504693932/Upload_customers.xls

at 2020-02-27 07:53, Support Team said: do you amend the column header names in the excel?

at 2020-02-27 07:58, Daniel Hui. said: no

at 2020-02-27 08:01, Daniel Hui. said: I am doing the paste with a new download, to see whether ok

at 2020-02-27 08:12, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e57635da47bfba5839ce845/v/296c3616197d29a11960646e5555c1e394e467d2/image.png

at 2020-02-27 08:12, Daniel Hui. said: Still cannot

at 2020-02-27 08:15, Daniel Hui. said: Excel version must be 97-2003?

at 2020-02-27 08:16, Daniel Hui. said: or just excel workbook?

at 2020-02-27 08:30, Support Team said: 剛收到技術部回覆，由於英文介面的excel正在進行一些優化，所以你可以用中文的介面處理，我剛才也把你相關的資料放在中文的介面，現在已發給你，你可以用這個excel匯入，沒有問題的

at 2020-02-27 08:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/05594213a04819593b0a5ead3e1864faee7fa719/customers_(53).xls

at 2020-02-27 08:33, Daniel Hui. said: you mean I need to use CowEasy 中文的介面?

at 2020-02-27 08:38, Support Team said: 不是，只是單單這個英文介面的的excel情況，整個系統也是繁體、簡體、英文，隨時互通使用的

at 2020-02-27 08:39, Support Team said: 我意思只是這個excel匯入暫時不用英文文檔而已

at 2020-02-27 08:49, Daniel Hui. said: 成功謝謝

2020-02-28-Chat transcript on coweasy.com started on Friday, -0172.json

at 2020-02-28 02:19, yuki. said: 想問下怎樣找到客戶匯入的範例

at 2020-02-28 02:19, yuki. said: 格式是什麼

at 2020-02-28 02:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/efccb80fddd3ebfa9fa9ef1a79110e39b54ba7ca/2020-02-28_10-20-49-Data_Import_-_Google_Chrome.png

at 2020-02-28 02:21, Support Team said: or

at 2020-02-28 02:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/33c2238221384e10a85912f7821807caaae66f22/2020-02-28_10-21-06-CRM_-_Google_Chrome.png

2020-02-28-Chat transcript on coweasy.com started on Friday, -0173.json

at 2020-02-28 05:13, Desmond Lam. said: server problem?

at 2020-02-28 05:13, Desmond Lam. said: cannot load any report..

at 2020-02-28 05:15, Support Team said: 我們試過沒有問題，是什麼report？

2020-02-28-Chat transcript on coweasy.com started on Friday, -0174.json

at 2020-02-28 07:20, Amy Li. said: 唔係好明，為何在損益表上，order amount

at 2020-02-28 07:21, Support Team said: 什麼 order amount？

at 2020-02-28 07:21, Amy Li. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e58b6c6a47bfba58379a8ad/v/02a93bd00a5d0808d73e9c61055fceeda3a087ca/Photo.jpg

at 2020-02-28 07:24, Support Team said: 是什麼問題？

at 2020-02-28 07:25, Amy Li. said: 為何銷售係負數？銷售成本係正數？

at 2020-02-28 07:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7a32b8cb39c7f41e0ec2a9c9c9ed38b1ca4dcf5a/2020-02-28_15-27-48-GL_-_Google_Chrome.png

at 2020-02-28 07:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f3e814c765d2075a2f7b2b6eded02e6c378d984/2020-02-28_15-27-55-PL_-_Google_Chrome.png

at 2020-02-28 07:29, Support Team said: 我們測試過並沒有問題，請檢查輸入有沒有錯誤

at 2020-02-28 07:32, Amy Li. said: 在什麼情況下銷售會出現負數？

at 2020-02-28 07:32, Support Team said: debit 收入

at 2020-02-28 07:33, Support Team said: 請檢查 ledger

at 2020-02-28 07:33, Amy Li. said: pls capture that page for me

at 2020-02-28 07:33, Amy Li. said: i don't know where is it

at 2020-02-28 07:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb0a35b9b6c8aeb0b3aa5e706edf26976e224dac/2020-02-28_15-34-02-(Main_Page)_Accounting_-_Google_Chrome.png

at 2020-02-28 07:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ace534a4f8388f44e5b1cd9a1b4a07d3dcf31a3d/2020-02-28_15-34-26-General_Ledger_-_Google_Chrome.png

at 2020-02-28 07:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b03a52b0535ddb1e0786872fe9fbeb462978d8b0/Screenshot_2020-02-28-15-36-09_2.png

at 2020-02-28 07:38, Amy Li. said: The way I am now inputting the system is that 1) Set up stock 2)Issue invoice ( Goods delivery ) 3) Receive money

at 2020-02-28 07:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0a64c6ca04caacefad3b3af9bf6466135b162c36/Screenshot_20200228-154104_Photos.jpg

at 2020-02-28 07:42, Support Team said: 由於我們不能進入你的戶口，請給這張發票的圖我們看看

at 2020-02-28 07:45, Amy Li. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e58b6c6a47bfba58379a8ad/v/e7c7d76d8efccf1d7adc77e48e078c6e511e2269/Photo2.jpg

at 2020-02-28 07:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c79e9fe9962ab0abc2566bab72cea7b1be2edd64/Screenshot_20200228-154805_Photos.jpg

at 2020-02-28 07:48, Support Team said: 但這張紀錄是$10,000

at 2020-02-28 07:49, Amy Li. said: Not $10,000 but $125 only

at 2020-02-28 07:50, Amy Li. said: where u get $10000?

at 2020-02-28 07:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7638cc5aef5214f46fb999435cd0bee5be39c897/Screenshot_2020-02-28-15-36-09_2.png

at 2020-02-28 07:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6da6d814c4c89ab76abe746a56822c8681758981/2020-02-28_15-34-02-(Main_Page)_Accounting_-_Google_Chrome.png

at 2020-02-28 07:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93b083d2d9034e7aed7cbfcd5166d87e69dfa447/2020-02-28_15-34-26-General_Ledger_-_Google_Chrome.png

at 2020-02-28 07:51, Amy Li. said: can i call u now?

at 2020-02-28 07:51, Support Team said: 你按照這個步驟去看看報表

at 2020-02-28 07:51, Amy Li. said: i don't understand

at 2020-02-28 07:52, Support Team said: 我們主要是透過在線支援提供服務的，但其實你看看上面的圖，可以進入這個報表嗎？

at 2020-02-28 07:55, Support Team said: 其實很簡單，我想你首先去到剛才已經幫你選擇了的總分類帳看看這些收入戶口

at 2020-02-28 07:55, Support Team said: 先了解一下這些戶口的紀錄詳情

at 2020-02-28 07:56, Support Team said: 然後便可以知道為什麼有負數出現

at 2020-02-28 07:56, Amy Li. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e58b6c6a47bfba58379a8ad/v/24c98f4d5675194515050fc094fa20c80a18f479/photo3.jpg

at 2020-02-28 07:56, Amy Li. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e58b6c6a47bfba58379a8ad/v/9fa8f600bde874e5984a9eee6729bd2f8246312d/Photo4.jpg

at 2020-02-28 07:57, Support Team said: 已經很簡單了

at 2020-02-28 07:58, Support Team said: 問題是出於你初始餘額的金額

at 2020-02-28 07:58, Amy Li. said: What

at 2020-02-28 07:58, Support Team said: $11209.41 是怎樣出來的

at 2020-02-28 07:59, Amy Li. said: previous data

at 2020-02-28 07:59, Support Team said: 是否你自己輸入的初始餘額？

at 2020-02-28 07:59, Amy Li. said: I didn't input

at 2020-02-28 08:00, Amy Li. said: 11209.41 is the data before 28/2/2020

at 2020-02-28 08:00, Support Team said: 那請你把這個報表的時間向前選擇

at 2020-02-28 08:00, Support Team said: 直至可以看到由 0 的餘額，開始明白嗎

at 2020-02-28 08:02, Amy Li. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e58b6c6a47bfba58379a8ad/v/6f0d1c18d754fc189ac3c6c0d87878e0d51f47be/Photo5.jpg

at 2020-02-28 08:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9d946f4768800a81db69556c62a95c728a1d8dfe/Screenshot_20200228-160308_Photos.jpg

at 2020-02-28 08:03, Support Team said: 你之前這些紀錄是用銀行月結單輸入，入錯方向

at 2020-02-28 08:04, Amy Li. said: oh...

at 2020-02-28 08:04, Amy Li. said: which one should i choose?

at 2020-02-28 08:05, Support Team said: 你去返銀行月結單紀錄查看，修改便可以了

at 2020-02-28 08:05, Support Team said: 其實你去到銀行月結單輸入頁面的上方有查看紀錄按鈕，也可以看到

at 2020-02-28 08:17, Amy Li. said: I found there is duplicated expense for Pur PO and the bank statement

at 2020-02-28 08:18, Amy Li. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e58b6c6a47bfba58379a8ad/v/23cba61461e7beab7c06d1c4e9e86b43b2f48bf9/Photo6.jpg

at 2020-02-28 08:18, Amy Li. said: Pls advise how to prevent

at 2020-02-28 08:24, Amy Li. said: I found there is duplicated expense for Pur PO and the bank statement

at 2020-02-28 08:24, Amy Li. said: pls advise how to prevent

at 2020-02-28 08:28, Support Team said: 我們通常建議用戶，輸入銀行月結單的時候，其實會知道那些紀錄是將會或已經在銷售收款或採購付款已經輸入，所以在這裏銀行月結單不要再輸入，以免重複

at 2020-02-28 08:31, Amy Li. said: oh... in this case, should I delete all amount on bank statement

at 2020-02-28 08:38, Support Team said: 是需要的，最後也是去財務報表的 bankbook看看所有紀錄是否和真實銀行月結單一致便可以了

2020-02-28-Chat transcript on coweasy.com started on Friday, -0176.json

at 2020-02-28 08:27, Daniel Hui. said: Hi, when input purchase invoice, there is no field as Supplier Invoice Number?

at 2020-02-28 08:29, Support Team said: 應該在採購單的左下方有相關欄位

at 2020-02-28 08:31, Daniel Hui. said: Yes, but not in "Purchase (Supplier) or Payment or Cash Purchase

at 2020-02-28 08:31, Daniel Hui. said: ok, I just put to Supplier SO

at 2020-02-28 08:34, Daniel Hui. said: But Supplier SO, was not shown in Supplier Aging Report

at 2020-02-28 08:36, Support Team said: 是的，所以你可以在SO 的時候，選擇說明欄位內輸入也可以

at 2020-02-28 08:43, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e58b93ea47bfba583a30b50/v/e08c92b682db43692d919a3b3501dfbead6730b2/image.png

at 2020-02-28 08:44, Daniel Hui. said: Hi, what is this "Payment Details - Payment Accounts = "

at 2020-02-28 09:02, Support Team said: 其實這只是一個參考的功能，用意是如果上面的表格的總金額和下面表達的總金額不同的時候，便有相關的差額顯示出來而已

2020-03-02-Chat transcript on coweasy.com started on Monday, -0177.json

at 2020-03-02 03:32, Joyce. said: hi, currently the P/L shows all expenses item one by one. Is there any ways to do a sub-title for the items so that those accounts with the same classification can show together?

at 2020-03-02 03:32, Joyce. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e5c786fa47bfba58394c680/v/d99d8b11e56707b518963bd0ea9b5d3e0abe4483/image.png

at 2020-03-02 03:32, Joyce. said: something like this

at 2020-03-02 03:34, Support Team said: 我們大概可以有第二層和第三層的會計科目標分類，之後在這個報表查看

at 2020-03-02 03:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b571ef6213d8eb7d42dbb7da719dbd0014cee23a/Screenshot_20200302-113420_Chrome.jpg

at 2020-03-02 03:36, Joyce. said: can this one show P/L by month at the same time?

at 2020-03-02 03:37, Joyce. said: I want to have P/L by month and by level

at 2020-03-02 03:37, Joyce. said: is it possible?

at 2020-03-02 03:43, Support Team said: 目前暫時未有，但我會反映至技術部作日後優化需求

at 2020-03-02 03:48, Joyce. said: ok. thx

2020-03-02-Chat transcript on coweasy.com started on Monday, -0178.json

at 2020-03-02 05:50, YOLANDA LAU. said: 你好,想請問我已經更改聯絡人名字, 為什麼報價單名字還是舊名字?

at 2020-03-02 05:51, Support Team said: 你改的位置是哪裏？可否截圖看看

at 2020-03-02 05:52, YOLANDA LAU. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e5c93bca47bfba583432e17/v/f364aeba3202e45ecc744c90afac2736c0c3b078/未命名.jpg

at 2020-03-02 05:53, Support Team said: 你應該是去用戶管理看到嗎

at 2020-03-02 05:54, YOLANDA LAU. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e5c93bca47bfba583432e17/v/ca7ad8eb601f4b7222f16bda244d172d2c6f6d5f/未命名.jpg

at 2020-03-02 05:55, YOLANDA LAU. said: where to change?

at 2020-03-02 05:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e9824c90b47fe011f75e338418dffe070a024425/Screenshot_20200302-135516_Photos_2.jpg

at 2020-03-02 05:56, Support Team said: 點擊電郵連結進入

at 2020-03-02 05:57, YOLANDA LAU. said: Oh, ok thanks, done!

2020-03-03-Chat transcript on coweasy.com started on Tuesday,-0179.json

at 2020-03-03 02:20, Cecilia Kung. said: 客戶的電話只能輸入一個沬?

at 2020-03-03 02:20, Cecilia Kung. said: 嗎?

at 2020-03-03 02:22, Support Team said: 標準是，但我們有用戶把不同的電話號碼放在地址欄其中一行，由於是可以輸入無限量的地址，所以也可以輸入無限量的電話

at 2020-03-03 02:24, Cecilia Kung. said: 如果以後 search 輸入在地址上的電話號碼, 可以search 到嗎?

at 2020-03-03 02:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1aee7a387ed68d1abbbdb79a7b3bc3c92533fe0a/image.png

at 2020-03-03 02:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f38b803eaaf758053a78777ae502a4e08e015481/image.png

at 2020-03-03 02:29, Support Team said: 可以search 到

2020-03-03-Chat transcript on coweasy.com started on Tuesday,-0180.json

at 2020-03-03 05:23, Mr Yeung. said: I used a wrong email address to register an additional user yesterday. Can I delete it and enter a new one?

at 2020-03-03 05:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/26ab0c81d903142c7f383bcafe75df0884adddcd/49_07-Main.png

at 2020-03-03 05:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/be44872156f22667cabb6d450edc9ff3beb7697d/-55-54-User_Management_-delete.png

at 2020-03-03 05:28, Mr Yeung. said: Thanks.

2020-03-04-Chat transcript on coweasy.com started on Wednesda-0184.json

at 2020-03-04 07:52, MS RIO CHEUNG. said: where to input delivery date

at 2020-03-04 07:54, MS RIO CHEUNG. said: i am issuing an invoice and want to write tomorrow as delivery date

at 2020-03-04 07:54, MS RIO CHEUNG. said: where do i write this date?

at 2020-03-04 07:55, MS RIO CHEUNG. said: where to put delivery date

at 2020-03-04 07:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/978febf7c6f6d565ce43d219da094435869c91c6/image.png

at 2020-03-04 07:56, Support Team said: you firstly need to extract from here

at 2020-03-04 07:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6d66440fc01128bb8d95e81aceeba5011b135109/image.png

at 2020-03-04 07:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c610a52bb7def806c7dd0dfa23c6512e1fd7bc1b/image.png

at 2020-03-04 07:57, Support Team said: then will display in here

at 2020-03-04 07:57, MS RIO CHEUNG. said: got it thanks

at 2020-03-04 08:06, MS RIO CHEUNG. said: I already input 'shop' but not shown when i print invoice

at 2020-03-04 08:06, MS RIO CHEUNG. said: how to show also in invoice 'shop'

at 2020-03-04 08:07, Support Team said: you need to extract the shop field in custom invoice

at 2020-03-04 08:07, MS RIO CHEUNG. said: 工程/店舖

at 2020-03-04 08:07, MS RIO CHEUNG. said: how?

at 2020-03-04 08:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28663b51818990a29cd5f476d2a62154f6dc7f09/image.png

at 2020-03-04 08:07, Support Team said: you may review it

at 2020-03-04 08:54, MS RIO CHEUNG. said: I extract percentage but when print out it shows 500.00% (I input 5%)

at 2020-03-04 08:54, MS RIO CHEUNG. said: the calculation is correct though

at 2020-03-04 08:55, MS RIO CHEUNG. said: but it shows 500.00% instead of 5.00%

at 2020-03-04 08:56, MS RIO CHEUNG. said: hello, can you help

2020-03-05-Chat transcript on coweasy.com started on Thursday-0186.json

at 2020-03-05 03:23, Mr Yeung. said: I tried Export Data (Select) at the STOCK, but the excel file is all blank. I need to export the stock list with the categories (Select Columns) selected. Any help?

at 2020-03-05 03:25, Support Team said: 請你截圖看看你選擇時的選項

at 2020-03-05 03:29, Mr Yeung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e6064a4a47bfba583635929/v/1ccd83dd585ef5d918f749b88d787662b2a04924/IMG_20200305_112709.jpg

at 2020-03-05 03:34, Support Team said: 這個是沒關係的，只是選擇後在網頁內顯示的欄位，與匯出的excel無關

at 2020-03-05 03:36, Mr Yeung. said: What can the Export Data (Select) do?

at 2020-03-05 03:39, Support Team said: for selected stock items

at 2020-03-05 03:39, Support Team said: not for specified fields of stock

at 2020-03-05 03:55, Mr Yeung. said: I see.

2020-03-05-Chat transcript on coweasy.com started on Thursday-0187.json

at 2020-03-05 03:43, admin@goldencircletl.com. said: Hi, there is something mixed in CowEasy's setting

at 2020-03-05 03:43, admin@goldencircletl.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e607057a47bfba583199a54/v/7beda428b8547b286cacf780cb5a541b663f40d3/image.png

at 2020-03-05 03:44, Support Team said: do you need to delete the Description column?

at 2020-03-05 03:46, admin@goldencircletl.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e607057a47bfba583199a54/v/81c7a9910a96a802db0eb23aac76095f3433937d/image.png

at 2020-03-05 03:49, admin@goldencircletl.com. said: No. But the Description should be in "Blank". It was because we did not input any description during invoicing.

at 2020-03-05 03:49, admin@goldencircletl.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e607057a47bfba583199a54/v/0be7cf4c63f0a646af1325a597340cc92eba1156/image.png

at 2020-03-05 03:50, Support Team said: can you show me the invoice input page?

at 2020-03-05 03:55, admin@goldencircletl.com. said: That is we need the invoice printout have both Description & Specification.

at 2020-03-05 03:56, Support Team said: can you show me the invoice input page to compare?

at 2020-03-05 03:57, admin@goldencircletl.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e607057a47bfba583199a54/v/98cefac6c977c15d2be507a87ac9643ee424d7b6/image.png

at 2020-03-05 03:58, admin@goldencircletl.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e607057a47bfba583199a54/v/5c6c68d2fb1f8d487bcaec9f111066dafc9768f0/image.png

at 2020-03-05 04:01, Support Team said: Ic, I will forward this issue to our technical team to follow up, but need to double check and testing, that will reply you early this week, thanks

at 2020-03-05 04:13, Support Team said: sure, no problem

at 2020-03-05 04:31, admin@goldencircletl.com. said: Hi, I amend the invoice for testing but it seems not working.

at 2020-03-05 04:31, admin@goldencircletl.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e607057a47bfba583199a54/v/bce33ad555208980565f95e16ddee577ca6acf28/image.png

at 2020-03-05 04:32, Support Team said: please tell what you mean not working?

at 2020-03-05 04:34, admin@goldencircletl.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e607057a47bfba583199a54/v/f391b3c07b2626be9716e2a2d55b83cf0a0cd7a9/image.png

at 2020-03-05 04:35, Support Team said: ic, you mean still copy the specification content into description field?

at 2020-03-05 04:35, admin@goldencircletl.com. said: yes

2020-03-05-Chat transcript on coweasy.com started on Thursday-0188.json

at 2020-03-05 03:44, 李國仁. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e6064d0a47bfba58366091d/v/8cc7f318eeda5141d29af31220f413d0e42d51b4/ScreenHunter_20_Mar._05_11.44.jpg

at 2020-03-05 03:45, 李國仁. said: 不能拉放要左右移很不便

at 2020-03-05 03:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8c6d3eb3ee5b4e748c9ce3a83e944f2a5ac6d310/image.png

at 2020-03-05 03:48, Support Team said: should be ok

at 2020-03-05 03:48, Support Team said: what browser do you use?

at 2020-03-05 03:48, Support Team said: Chrome? or IE?

at 2020-03-05 03:51, 李國仁. said: Chrome?

at 2020-03-05 03:52, Support Team said: 由於我看看同事的電腦也是沒有這個滾動條

at 2020-03-05 03:53, Support Team said: 可能是你的解像度太低，嘗試調高一些看看

at 2020-03-05 03:57, 李國仁. said: :sweat_smile: 現在解像度很舒服啊

at 2020-03-05 03:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fd6f3cc8ad8c3faeb2f8573669c460fa00145c34/image.png

at 2020-03-05 03:58, Support Team said: 但剛才看了客戶沒有滾動條

at 2020-03-05 03:58, Support Team said: 現在看供應商也沒有滾動條

at 2020-03-05 03:58, Support Team said: 應該是冇問題的

at 2020-03-05 04:01, 李國仁. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e6064d0a47bfba58366091d/v/9879ee46568b3996ff5b41e822a2486011d25c60/ScreenHunter_21_Mar._05_12.00.jpg

at 2020-03-05 04:06, Support Team said: 你的問題是？

at 2020-03-05 04:06, 李國仁. said: 原來要求要我FULL MON開COW:face_palm:而名稱顯示資料太多了吧:sweat_smile:

at 2020-03-05 04:06, Support Team said: 非常好，明白就好了

at 2020-03-05 04:12, 李國仁. said: 供應商名稱顯示資料太多，唔清晰，是否可修正?

at 2020-03-05 04:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ccaec89d7c328144c5f3c90f3c011e347db40f4a/image.png

at 2020-03-05 04:13, Support Team said: you may click here to reduce the column

at 2020-03-05 04:16, 李國仁. said: 問題只是這頁上採購單價選擇供應商時唔清晰，過多資訊。

at 2020-03-05 04:16, 李國仁. said: 您建議的選擇是會影響整體搜尋，對嗎?

at 2020-03-05 04:18, Support Team said: 不會影響搜尋結果的

at 2020-03-05 04:21, 李國仁. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e6064d0a47bfba58366091d/v/62027f6d39eda5783134af7fd9de9f10f9a4ead0/ScreenHunter_22_Mar._05_12.20.jpg

at 2020-03-05 04:21, 李國仁. said: 變成這樣有什麼意思?

at 2020-03-05 04:22, 李國仁. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e6064d0a47bfba58366091d/v/12d80a1166c75e71293b7fdddbe13e1ce9a4bb1d/ScreenHunter_21_Mar._05_12.00.jpg

at 2020-03-05 04:22, 李國仁. said: 問題只是這頁上採購單價選擇供應商時唔清晰，過多資訊。

at 2020-03-05 04:30, Support Team said: 坦白說，其實這是收集不同用戶的顯示效果。希望你理解，我們系統採取的方向，是符合大多數用戶需要的效果設計。當然，如用戶有個別化要求，我們可以另行報價處理

at 2020-03-05 04:32, 李國仁. said: 在這頁有人要求顯示更多真耐人尋味:joy:

2020-03-05-Chat transcript on coweasy.com started on Thursday-0190.json

at 2020-03-05 06:23, 李國仁. said: 庫存零件能否另存，因部份資料相同免重複輸入

at 2020-03-05 06:24, Support Team said: 可以，上方有複製嗎

at 2020-03-05 06:24, 李國仁. said: 後續如何?

at 2020-03-05 06:25, 李國仁. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e60969ca47bfba58378928d/v/50dab5df6d03709624c54f6b834f8e1c69bdb6f0/ScreenHunter_23_Mar._05_14.24.jpg

at 2020-03-05 06:25, 李國仁. said: 每次建立新貨品都跳號碼很煩和亂

at 2020-03-05 06:29, Support Team said: 你首先找出已註冊的庫存，然後按上方的複製，所有資料便會複製至新頁面內，無需重複輸入

at 2020-03-05 06:29, Support Team said: 編號是重新產生一個number

at 2020-03-05 06:54, 李國仁. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e60969ca47bfba58378928d/v/18b8a0bcab34d35f79712e0b15ee1085579efba4/ScreenHunter_24_Mar._05_14.53.jpg

at 2020-03-05 06:54, 李國仁. said: 如何刪除欄目?

at 2020-03-05 06:57, Support Team said: 我們很多地方也有一個效果，如果沒有輸入單價那行，在你離開後會自動取消該行

at 2020-03-05 07:08, 李國仁. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e60969ca47bfba58378928d/v/09917d7b38bd3ab45adf624f2bba123375a491a4/ScreenHunter_25_Mar._05_15.08.jpg

at 2020-03-05 07:08, 李國仁. said: 繼續陰魂不散.....

2020-03-06-Chat transcript on coweasy.com started on Friday, -0192.json

at 2020-03-06 02:46, Daniel Hui. said: Hi, Tracy, good morning. I have problem to Unvoid this Payment.

at 2020-03-06 02:46, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e61b757a47bfba5834d7a39/v/9e73bddce83382e6876c3a31662a43ef4aab1f8a/image.png

at 2020-03-06 02:50, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e61b757a47bfba5834d7a39/v/2cc52b358d4006affe0adc8c0fa694a0db1a7e06/image.png

at 2020-03-06 02:53, Support Team said: PUR19-12-05-001 採購單修改後付款不能 unvoid，這可能需要再輸入一次付款，如刪除void單，付款可重用void單的編號

at 2020-03-06 03:05, Daniel Hui. said: Do you mean "Void Payment" cannot be "Unvoid"?

at 2020-03-06 03:06, Support Team said: 如相關的採購單修改過，可能會不能unvoid

at 2020-03-06 03:06, Daniel Hui. said: My

at 2020-03-06 03:07, Daniel Hui. said: My process was: Void Payment , then Amend Purchase Order, and then Unvoid the Void Payment

at 2020-03-06 03:10, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e61b757a47bfba5834d7a39/v/0f6db9c6d862349cb6617687127bdaaf1d78a634/image.png

at 2020-03-06 03:11, Support Team said: PO只是訂單，在系統與付款無關係，如修改過付款相關的採購單，付款就有可能會不能unvoid，如沒有修改過採購單，付款的void單一般可以unvoid

at 2020-03-06 03:11, Support Team said: 是的

at 2020-03-06 03:39, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e61b757a47bfba5834d7a39/v/e15bc98af7b3e5f47713d91fab1cd475f0e12911/image.png

at 2020-03-06 03:39, Daniel Hui. said: how can I lock the transaction, so that no one can change it.

at 2020-03-06 03:44, Support Team said: 只有管理員用戶才可以lock/unlock單據

at 2020-03-06 03:46, Daniel Hui. said: UNDERSTOOD

at 2020-03-06 04:13, Daniel Hui. said: Is it ok to process Purchase Payment after Purchase(Supplier) is locked?

at 2020-03-06 04:14, Support Team said: 可以的，lock只是允許/不允許用戶修改單據

at 2020-03-06 05:33, Support Team said: hello, regarding the description issue

at 2020-03-06 05:33, Daniel Hui. said: Use "Spec 1"

at 2020-03-06 05:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a6976a5a6c80587690ce4225134c8ce803579785/WhatsApp_Image_2020-03-06_at_12.05.59_(1).jpeg

at 2020-03-06 05:34, Support Team said: description=specification

at 2020-03-06 05:34, Support Team said: desription2=description

2020-03-06-Chat transcript on coweasy.com started on Friday, -0193.json

at 2020-03-06 07:48, Amy Li. said: i input some invoices by excel input but the stock level didn't show the figures. Pls advise if there is any step I miss?

at 2020-03-06 07:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14690eb6aee43d494cdb62a3d7cdf85401a6b655/image.png

at 2020-03-06 07:52, Support Team said: 金額和庫存只需輸入其中一樣，如直接輸入了金額，匯入會忽略庫存

at 2020-03-06 07:52, Support Team said: 可否給excel我們檢查一下是什麼問題

at 2020-03-06 07:53, Amy Li. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e61fff4a47bfba583a6dbab/v/0e979e25ddfb4044e1883e374e681d0a9b5901b6/Invoice_V5_20200305.xls

at 2020-03-06 07:54, Amy Li. said: If can only input one , pls advise how to add additional amount

at 2020-03-06 07:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/87f48a22b831b855f1b66f03835087aacd66ea9d/image.png

at 2020-03-06 07:54, Support Team said: 不要輸入金額

at 2020-03-06 07:57, Amy Li. said: how about 單價?

at 2020-03-06 07:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bd5e4a7a5041bdaae4de925f99c870f3c6ca68c8/2020-03-06_15-57-46-Invoice_V5_(2).xls_-_LibreOffice_Calc.png

at 2020-03-06 07:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ab685406b3df4926404525bceafc725658b4049/2020-03-06_15-57-37-銷售（出貨）_-_Google_Chrome.png

at 2020-03-06 07:58, Support Team said: 是指不是產品的收費？

at 2020-03-06 07:59, Amy Li. said: Yes, additional expense

2020-03-06-Chat transcript on coweasy.com started on Friday, -0195.json

at 2020-03-06 09:04, Amy Li. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e6211c7a47bfba583e186ce/v/4e7fbbb3417c9a039536f80d6f9256f86eeb2221/photo7.jpg

at 2020-03-06 09:04, Amy Li. said: why it showed red figures for the amount I received from customers?

at 2020-03-06 09:06, Support Team said: It means it's credit side, it's correct

at 2020-03-06 09:09, Amy Li. said: If I want to receive money from different customers in one time, which button should I tick?

at 2020-03-06 09:12, Support Team said: 我們功能主要是同一個客戶處理多張發票收款

at 2020-03-06 09:12, Amy Li. said: oh...

2020-03-06-Chat transcript on coweasy.com started on Friday, -0196.json

at 2020-03-06 07:50, Daniel Hui. said: something go wrong! we two people doing Sales Invoice. one invoice date Jan 15, 2020. other doing Mar 01, 2020. But Mar 01, 2020 show to be Jan 15, 2020 also

at 2020-03-06 07:51, Daniel Hui. said: could more than one people do invoices at the same time

at 2020-03-06 08:01, Support Team said: 同時輸入不同的發票是沒有問題的，如修改同一張發票，後儲存的會覆蓋之前的儲存

at 2020-03-06 08:02, Support Team said: 是指選日期 Mar 01, 2020，儲存後，日期會變成 Jan 15, 2020？儲存前有沒有確認單據日期？

at 2020-03-06 08:02, Daniel Hui. said: yes

2020-03-09-Chat transcript on coweasy.com started on Monday, -0197.json

at 2020-03-09 02:08, Daniel Hui. said: Hi Tracy, good morning. Where can I custom the format of Sales Monthly Statement?

at 2020-03-09 02:09, Daniel Hui. said: Also, how to put deposit paid to Supplier under PO.

at 2020-03-09 02:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/59bb08b3447f42fb6158599b5f11fe8f956cb7c0/2020-03-09_10-10-59-Sales_Monthly_Statement_-_Google_Chrome.png

at 2020-03-09 02:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9dd5b2b8c3b3e4cb86343f96701f88b6d2b3d8f1/2020-03-09_10-21-26-(Main_Page)_Sales_-_Google_Chrome.png

at 2020-03-09 02:21, Support Team said: Sales Monthly Statement 只有簡易模式可以自訂

at 2020-03-09 02:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/16528d369cbd004230a0508715c55889804749d9/2020-03-09_10-11-28-Purchase_Order_-_Google_Chrome.png

at 2020-03-09 02:22, Support Team said: 請參考FAQ prepaid

2020-03-09-Chat transcript on coweasy.com started on Monday, -0198.json

at 2020-03-09 04:31, Mr. Ho said: Can I pay for credit card if renew contract ?

at 2020-03-09 04:31, Support Team said: 當然可以啦

at 2020-03-09 04:31, Support Team said: 我們所有用戶大多數會採用信用卡付款

at 2020-03-09 04:31, Support Team said: 你只需要正常訂購進入paypal

at 2020-03-09 04:32, Support Team said: 之後不一定要有paypal戶口，你可以選擇透過信用卡付費，絕對冇問題

at 2020-03-09 04:32, Mr. Ho said: OK, let me try

2020-03-09-Chat transcript on coweasy.com started on Monday, -0199.json

at 2020-03-09 05:39, Amy Li. said: Pls advise if can input a number of new items in one time by using excel.

at 2020-03-09 05:48, Amy Li. said: hi?

at 2020-03-09 05:49, Support Team said: What do you mean?

at 2020-03-09 05:50, Support Team said: Do you mean to import through excel?

at 2020-03-09 05:51, Amy Li. said: 在登記庫存時，想同一時間輸入多個新item? Though excel

at 2020-03-09 05:55, Support Team said: 在主頁，左方，初始數據(excel)，庫存，匯出資料，匯出excel輸入便可以，然後再匯入資料

2020-03-10-Chat transcript on coweasy.com started on Tuesday,-0201.json

at 2020-03-10 08:16, V1583392445464240 said: Server 版與雲端版差別在哪裡???

at 2020-03-10 08:17, Support Team said: 雲端版是無需任何軟件安裝，任何上能上網的電腦或手機均能使用

at 2020-03-10 08:18, Support Team said: Server版正正就是要安裝在指定的電腦內，用戶也需要在同一個地方或辦公室使用

at 2020-03-10 08:19, V1583392445464240 said: 我們比較有輿趣SERVER版, 如何看到示範???

at 2020-03-10 08:19, Support Team said: 請問你多少用戶使用？

at 2020-03-10 08:20, V1583392445464240 said: 3-5

at 2020-03-10 08:20, Support Team said: 我們需要確定用戶使用權，才可以報價

at 2020-03-10 08:23, V1583392445464240 said: 雲端版的版面是否與server版類似???

at 2020-03-10 08:23, Support Team said: yes

at 2020-03-10 08:26, V1583392445464240 said: 即是我可以 "試用雲端版"去測試"SERVER版"的功能???

at 2020-03-10 08:26, Support Team said: 是的

at 2020-03-10 08:30, V1583392445464240 said: product code 長度19 個位可以嗎???

at 2020-03-10 08:32, Support Team said: 可以，50以內

at 2020-03-10 08:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/adaa422a78a0069d879a02479772dafcb4f227c7/trial3.png

at 2020-03-10 08:33, Support Team said: 可以註冊14天免費試用

at 2020-03-10 08:38, V1583392445464240 said: 系統有沒有 packing list 即裝箱單???

at 2020-03-10 08:42, Support Team said: 有，除了發票之外，也有裝箱單、送貨單、和收據等等

at 2020-03-10 08:43, V1583392445464240 said: Thanks, I will try it...

at 2020-03-10 08:43, Support Team said: 我們大多數用戶，也是香港做貿易、批發的公司，國內有工場、工廠、或買點，然後香港公司是賣出海外，歐美的

2020-03-11-Chat transcript on coweasy.com started on Wednesda-0203.json

at 2020-03-11 02:32, Kitty Chung. said: I have delete one transaction in bank statement but it has been delete one page of transactions !

at 2020-03-11 02:32, Kitty Chung. said: Can you help us to recover?

at 2020-03-11 02:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7ffbb16b32d68981b1c89bc8d9ab44d452615439/2020-03-11_10-34-20-銀行月結單輸入_-_Google_Chrome.png

at 2020-03-11 02:35, Support Team said: 是怎樣刪除？

at 2020-03-11 02:39, Kitty Chung. said: Call general ledger to find out transaction and discover wrong transaction . and enter bank transaction input to delete it .

at 2020-03-11 02:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b14cd700ad2e7c7795bde8c1bdb5412b6010fa05/2020-03-11_10-39-35-銀行月結單輸入_-_Google_Chrome.png

at 2020-03-11 02:40, Support Team said: 這個刪除？

at 2020-03-11 02:40, Kitty Chung. said: 叔.

at 2020-03-11 02:40, Kitty Chung. said: YES.

at 2020-03-11 02:41, Support Team said: 這是直接刪除整張月結單輸入的資料，所刪除的資料不可以還原

at 2020-03-11 02:42, Kitty Chung. said: TOO Bad!

2020-03-12-Chat transcript on coweasy.com started on Thursday-0205.json

at 2020-03-12 06:39, Cass Hui. said: Hi Tracy, good afternoon

at 2020-03-12 06:40, Cass Hui. said: where can I input: Supplier invoice on credit but non-stock item?

at 2020-03-12 06:40, Cass Hui. said: I want it show in A/P

at 2020-03-12 06:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6cc6a3b3f98116a126ede30a3e887ba594cd7362/2020-03-12_14-41-33-採購單（收貨）_-_Google_Chrome.png

at 2020-03-12 06:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4bc839c256ce220bd26641409d1933eb02aea855/2020-03-12_14-41-46-採購單（收貨）_-_Google_Chrome.png

at 2020-03-12 06:42, Cass Hui. said: It is our goods supplier. It should not be Vendor

at 2020-03-12 06:42, Cass Hui. said: it is not purchase

at 2020-03-12 06:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/012c6f8f8b60b04a73fc4e778e632611486d9406/2020-03-12_14-42-20-採購單（收貨）_-_Google_Chrome.png

at 2020-03-12 06:43, Cass Hui. said: I want to go to a/c of expenses, i.e. 6xxxxx

at 2020-03-12 06:44, Cass Hui. said: but I cash transaction

at 2020-03-12 06:48, Cass Hui. said: create a Vendor who is same as that Supplier?

at 2020-03-12 06:48, Support Team said: 採購單預設只可以選COGS科目，是否需要在採購單選支出科目？

at 2020-03-12 06:49, Cass Hui. said: Yes, expenses account not COGS

at 2020-03-12 06:49, Cass Hui. said: I guess, need to create a Vendor in "Payroll or Expense"

at 2020-03-12 06:50, Cass Hui. said: but it would have problem when I pay in a lump sum

at 2020-03-12 06:52, Support Team said: 是的，如需要，可以設置貴公司在採購單可以選支出科目，由於這是後台功能，我們需要安排同事設置，是否需要？

at 2020-03-12 06:53, Cass Hui. said: Under "Cash Purchase", can go to expense account

at 2020-03-12 06:54, Support Team said: But if you need to calculate the mpf, it is needed to do in Payroll or Expense

at 2020-03-12 06:55, Cass Hui. said: No, I buying some book from Supplier

at 2020-03-12 06:59, Support Team said: 是否需要設置在採購單可以選支出科目？

at 2020-03-12 06:59, Cass Hui. said: Do you mean even I input from "Payroll or Expense" the outstanding would not post to Account Payable?

at 2020-03-12 07:00, Support Team said: The book not for reselling?

at 2020-03-12 07:01, Cass Hui. said: not for reselling

at 2020-03-12 07:01, Cass Hui. said: 設置在採購單可以選支出科目 - any services fee?

at 2020-03-12 07:03, Support Team said: 不會的，Payroll or Expense 的是 Accrued Expense，在Payroll or Expense 輸入不能和AP一起付款

at 2020-03-12 07:03, Support Team said: Then it's not supplier in this time, I suggest you to creare a vendor in expense to do it

at 2020-03-12 07:03, Support Team said: 設置在採購單可以選支出科目，不需要收費，是否需要設置？

at 2020-03-12 07:04, Support Team said: 由於他今次的身份不同，建議應該分開處理

at 2020-03-12 07:04, Cass Hui. said: 設置在採購單可以選支出科目，不需要收費，是否需要設置？ I need to discuss with my boss

at 2020-03-12 07:06, Cass Hui. said: 在Payroll or Expense 輸入不能和AP一起付款, then how to pay?

at 2020-03-12 07:07, Support Team said: 在 Payroll or Expense 模組也有付款，如分開在2個模組輸入，也要分開輸入付款

at 2020-03-12 07:08, Cass Hui. said: I saw it

at 2020-03-12 07:09, Cass Hui. said: thank. Let me ask my boss. Would there be any risk if 設置在採購單可以選支出科目

at 2020-03-12 07:10, Support Team said: No risk at all, Just function setting

at 2020-03-12 07:10, Cass Hui. said: when doing AP aging report, would it include those outstanding from "Payroll or Expense"?

at 2020-03-12 07:11, Support Team said: No, otherwise it will be mess up!

at 2020-03-12 07:11, Cass Hui. said: oh

at 2020-03-12 07:12, Support Team said: 也是不應該的，如果不是，我們也不會分開2個模組獨立處理

2020-03-12-Chat transcript on coweasy.com started on Thursday-0207.json

at 2020-03-12 06:35, Ivan Cheng. said: 可否更改行業???

at 2020-03-12 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aca8763af96d5d1bdb2f343b6394038b21a75599/2020-03-12_14-36-56-科目列表_-_Google_Chrome.png

at 2020-03-12 06:38, Support Team said: 行業是用於選擇預設科目表，未開始輸入單據前可以更改

at 2020-03-12 06:39, Ivan Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e69d2de0fd9ec56843eb568/v/677082868f5ce2cf321c6d3b1a14bac7e9649f60/image.png

at 2020-03-12 06:39, Ivan Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e69d2de0fd9ec56843eb568/v/aa2677e2e262bdc44ff2e50499123d970dbfba0f/image.png

at 2020-03-12 06:40, Support Team said: 其實這個行業的顯示並不重要，對所有系統運作和功能沒完全沒有分別，只是做一個統計而已

at 2020-03-12 06:42, Ivan Cheng. said: 因為見不到有PACKING LIST 功能？

at 2020-03-12 06:44, Support Team said: 儲存發票後，可直接出PACKING LIST

at 2020-03-12 06:44, Support Team said: 當你做發票並儲存後，可按右上方裝箱單看看，找到嗎？

at 2020-03-12 06:50, Ivan Cheng. said: 如何見到曾輸入的發票？

at 2020-03-12 06:51, Support Team said: 也可以在發票的輸入頁面上方，看到查看紀錄嗎？

at 2020-03-12 06:52, Support Team said: 其實你需要的功能，在輸入頁面的上方，工具列，大多數也能找到

at 2020-03-12 07:06, Ivan Cheng. said: 我們是由發票生出裝箱單, 你們系統是否這樣 ???

at 2020-03-12 07:08, Support Team said: 也是，你可以看到，我正正就是說明，出發票才可以產生裝箱單，也是同一流程

at 2020-03-12 07:15, Ivan Cheng. said: 那麼, 有沒有銷售訂單？？？

at 2020-03-12 07:16, Support Team said: 可以，加建放在報價單和發票出貨中間，但由於這是額外優化功能，按客戶需求，但需要一些附加費用

at 2020-03-12 07:16, Support Team said: 報價單 > 銷售訂單 > 發票

at 2020-03-12 07:16, Support Team said: 請問需要報價嗎？

at 2020-03-12 07:17, Ivan Cheng. said: 要啊

at 2020-03-12 07:22, Ivan Cheng. said: 我們是有１報價單，２銷售訂單，３銷售發票，４裝箱單；　２可由１生成或自己增加，但３必定由２生成，４由３生成，　你們系統能滿足此流程嗎？？？

at 2020-03-12 07:24, Support Team said: 明白，其實大致已滿足你的要求，我們是由1產生2，2同時產生3和4

at 2020-03-12 07:25, Support Team said: 加建銷售訂單，需要3個工作天處理，如果是現有用戶，我們可以半價折扣，即1.5工作天@$5500=$8750.(屬於一次過收費，月費不變。）到時也會有相關報表，顯示有多少件由報價單轉到銷售訂單，之後有多少件由銷售訂單轉次發票，一目了然

2020-03-12-Chat transcript on coweasy.com started on Thursday-0208.json

at 2020-03-12 07:57, Kelvin Yam. said: 開新的年度(2018-2019)初始日期及凍結日期應設置在那時？

at 2020-03-12 08:03, Support Team said: 因不需要做Posting，新年度無需再設置

at 2020-03-12 08:05, Support Team said: 如上年度已核數，也在系統輸入了adjustment，凍結日期可設置為上年度年節日以防止錯誤修改或刪除舊單據

at 2020-03-12 08:05, Kelvin Yam. said: 17-18年度的帳auditor有d adjust,我需要再在初始設定嗎？

at 2020-03-12 08:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/928686a766cbcfd863116de1d33f168afbab2f6e/-09-32-(主頁)_會計.png

at 2020-03-12 08:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/89b765ac1548efcf5a98c495fa714af5cc6a6401/-09-45-(主頁)_會計.png

at 2020-03-12 08:07, Support Team said: 在會計人員這裡直接debit credit 輸入

at 2020-03-12 08:08, Kelvin Yam. said: 試下

2020-03-12-Chat transcript on coweasy.com started on Thursday-0209.json

at 2020-03-12 09:46, Gary Ho. said: 請問銷售依客戶

at 2020-03-12 09:46, Gary Ho. said: 是否代表當月客戶銷售RECORD

at 2020-03-12 09:47, Support Team said: 所選時間段內，按客戶查看的銷售紀錄

at 2020-03-12 09:47, Gary Ho. said: 但我部份已做了"銷售退回"

at 2020-03-12 09:47, Gary Ho. said: 會計算在內?

at 2020-03-12 09:48, Gary Ho. said: 如果可以看到準確的數值

at 2020-03-12 09:48, Support Team said: 是的

at 2020-03-12 09:48, Gary Ho. said: 如何?

at 2020-03-12 09:48, Gary Ho. said: 銷售退回就不應再計銷售呃

at 2020-03-12 10:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1802ed9acad31a88af18d727133b4d4f172c7edc/IMG-20200312-WA0035.jpg

at 2020-03-12 10:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/06d084da9d30233d63b5acac2f4fab4eb32d4b03/IMG-20200312-WA0034.jpg

at 2020-03-12 10:07, Support Team said: 主要可以看客戶往來報表看看

2020-03-12-Chat transcript on coweasy.com started on Thursday-0210.json

at 2020-03-12 09:40, Daniel Hui. said: Hi Tracy, my boss prefer not to release the expense account in Purchase Supplier. thanks

at 2020-03-12 09:41, Support Team said: Got it, no problem

2020-03-13-Chat transcript on coweasy.com started on Friday, -0213.json

at 2020-03-13 03:13, MS RIO CHEUNG. said: 怎樣加科目?

at 2020-03-13 03:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/164c26fd2bc5a0e26dda2cf29e8f5acc1346c077/-32-13-(Main_Page)_Accounting.png

at 2020-03-13 03:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d853ccc2c8cc6397d6b326285b606c193a81fa13/16-45-科目列表_.png

at 2020-03-13 03:14, Support Team said: 按新增，選擇性質，輸入編號名稱，儲存

at 2020-03-13 03:17, MS RIO CHEUNG. said: how to save information after input data

at 2020-03-13 03:18, Support Team said: Left hand side has save button

at 2020-03-13 03:18, MS RIO CHEUNG. said: right, i missed it, thanks

2020-03-13-Chat transcript on coweasy.com started on Friday, -0214.json

at 2020-03-13 04:12, Gary Ho. said: 請問收款有沒有快D 既方法可以選日子內一次過清

at 2020-03-13 04:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c3150e6d3885cb20af2bb84d785316d3b5c8b994/2020-03-13_12-14-21-收款（客戶）_-_Google_Chrome.png

at 2020-03-13 04:15, Support Team said: 收款要指定是收哪些發票的

at 2020-03-13 04:15, Gary Ho. said: 我想選成個12月

at 2020-03-13 04:15, Gary Ho. said: 要遂個剔?

at 2020-03-13 04:15, Support Team said: 是的

at 2020-03-13 04:16, Gary Ho. said: 咁好蠢啵:sweat_smile:

at 2020-03-13 04:18, Support Team said: 因為要指定收取的發票，這裡不提供批量處理

at 2020-03-13 04:18, Support Team said: 如用戶需要個別設計的優化功能，這需要報價才能處理

2020-03-13-Chat transcript on coweasy.com started on Friday, -0215.json

at 2020-03-13 03:51, Janet Cheng. said: 請問除左USD, CNY, CAD外, 有冇可以揀SGD ?

at 2020-03-13 03:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e69569fc7bd7cd63735b79e0c1c2474fc694c48e/-57-58-(Dashboard)_銷售.png

at 2020-03-13 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ccea94d7e15145c5197096182ab2ff050fdac178/-53-06-多貨幣.png

at 2020-03-13 03:54, Janet Cheng. said: OK ! Thanks !

2020-03-13-Chat transcript on coweasy.com started on Friday, -0216.json

at 2020-03-13 02:15, Daniel Hui. said: Hi Tracy, good morning. re yesterday input of purchase of not for re-sale, I can input via "Cash Purchases" directly posted to Accounts Payable.

at 2020-03-13 02:16, Daniel Hui. said: If I use the "Payroll or Expense" , it was a general ledger "Accrual" account.

at 2020-03-13 02:17, Daniel Hui. said: If from "Cash Purchases", it seems everything goes right, including the Purchase Aging Report, the Payment. the Balance Sheet.

at 2020-03-13 02:18, Daniel Hui. said: I just thinking of CowEasy allowed to post directly into a "control a/c "

at 2020-03-13 02:20, Daniel Hui. said: Please advice

at 2020-03-13 02:23, Support Team said: 如需要Debit Expense Credit AP，需要設置在採購單可選支出科目

at 2020-03-13 02:24, Daniel Hui. said: But my boss don't want to change what CowEasy's setting. She thinks doing this would complicate the document entry.

at 2020-03-13 02:29, Support Team said: 如需付款時可以一起付COGS的AP和Expense的AP，只可以在採購單選支出這個做法分開在採購和支出模組輸入，只可以分開查看 AP 和 Accrued Expense，和分開付款

at 2020-03-13 02:33, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e6ae4c20fd9ec56844e9ae5/v/e60e13d318032af74ec2a6b0032a3315866e34ef/image.png

at 2020-03-13 02:34, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e6ae4c20fd9ec56844e9ae5/v/76d9d516d5edb9e1379cf1573433f82fe9222f4c/image.png

at 2020-03-13 02:35, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e6ae4c20fd9ec56844e9ae5/v/14c7e419a7130fdc0115c437a19a93e8b365c307/image.png

at 2020-03-13 02:38, Daniel Hui. said: Also, I need to recharge someone of share rental, where can I input Debit Note, I need to put to Sundry Account Receivable.

at 2020-03-13 02:41, Support Team said: cash purchase 只在general ledger顯示，不會在 aging report / supplier ledger 顯示

at 2020-03-13 02:42, Support Team said: debit note 在發票輸入，debit AR credit revenue

at 2020-03-13 02:43, Daniel Hui. said: but a recharge was not a revenue

at 2020-03-13 02:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b1076c8c579defb5928c6f9b422539f0c5170080/2020-03-13_10-43-24-銷售（出貨）_-_Google_Chrome.png

at 2020-03-13 02:44, Daniel Hui. said: here is only the printout heading

at 2020-03-13 02:44, Support Team said: 發票預設只可選 revenue / other income，如需選其他科目，也和採購單可選支出一樣，要設置其他科目為可選

at 2020-03-13 02:45, Daniel Hui. said: we have a share SF courier ac, every month I need to recharge other the expense

at 2020-03-13 02:50, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e6ae4c20fd9ec56844e9ae5/v/cd8bac596af396bcd29f551eb284aae6ff9298f4/image.png

at 2020-03-13 03:42, Daniel Hui. said: I got problem in get back my "Cash Purchases" entry.

at 2020-03-13 03:43, Daniel Hui. said: I delete it but cannot see it in the Void List.

at 2020-03-13 03:43, Daniel Hui. said: Normally, how to void a "Cash Purchases"?

at 2020-03-13 03:44, Daniel Hui. said: "Cash Purchases" is not shown in Purchase List.

at 2020-03-13 03:47, Support Team said: delete是直接刪除，不會保留資料

at 2020-03-13 03:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5b90331b8e9882e616c0691e7cd97621785801b7/2020-03-13_11-46-49-Cash_Purchases_-_Google_Chrome.png

at 2020-03-13 03:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/133da696ac217b3570c58dc408cd456f13076ffd/2020-03-13_11-47-09-List_Void_-_Cash_Purchases_-_Google_Chrome.png

at 2020-03-13 03:48, Daniel Hui. said: for the "Cash Purchase" I use void first, but not effective. so I delete.

at 2020-03-13 03:54, Daniel Hui. said: The Purchase Supplier expense input is done, & OK. thanks a lot.

at 2020-03-13 04:53, Daniel Hui. said: Hi, Tracy, would CowEasy the the Supplier Invoice number to avoid duplicated invoice?

at 2020-03-13 04:54, Support Team said: 重複了是不能儲存的

at 2020-03-13 04:56, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e6ae4c20fd9ec56844e9ae5/v/968d9f5e610ae69c42dbd67d26c521efe250eda7/image.png

at 2020-03-13 04:57, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e6ae4c20fd9ec56844e9ae5/v/02e821173e7f8203e22d435ddf7cf484407243b3/image.png

at 2020-03-13 05:00, Support Team said: 單據的編號不能重複，而採購單的PO/SO No，只是一般資料只用作顯示，沒有此限制另也有同一張供應商的報價單/訂單重複採購的可能，也不能限制不能重複

at 2020-03-13 05:02, Daniel Hui. said: 單據的編號不能重複 this you mean the INV20-03-13-001, etc

at 2020-03-13 05:03, Daniel Hui. said: do not for a field as Supplier Invoice Number?

at 2020-03-13 05:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/43fd752f0d7707cc2c5cb5acb10caecaa58165ac/2020-03-13_13-05-00-採購單（收貨）_-_Google_Chrome.png

at 2020-03-13 05:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a8222ad5781a70d080306090cb85bf6b93034c36/2020-03-13_13-05-08-銷售（出貨）_-_Google_Chrome.png

at 2020-03-13 05:06, Support Team said: 是的

2020-03-13-Chat transcript on coweasy.com started on Friday, -0217.json

at 2020-03-13 07:26, Gary Ho. said: 請問我想將現有STOCK入返個COST

at 2020-03-13 07:26, Gary Ho. said: 可以係邊到入返

at 2020-03-13 07:27, Gary Ho. said: 還是我直接用返採購輸入返也可以?

at 2020-03-13 07:27, Gary Ho. said: 1 月頭已收貨

at 2020-03-13 07:27, Gary Ho. said: 1月中已經銷售了

at 2020-03-13 07:27, Gary Ho. said: 1月尾想入返COST

at 2020-03-13 07:29, Support Team said: 輸入採購收貨時已入COGS，如需update P&L的淨利潤，請參考庫存滾存 FAQ

at 2020-03-13 07:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c715e5809fbbc8265801f8225004d9098a559ceb/庫存滾存.png

2020-03-16-Chat transcript on coweasy.com started on Monday, -0218.json

at 2020-03-16 03:34, Eliza LAU. said: Ｈｅｌｌｏ　Ｔｒａｃｙ，

at 2020-03-16 03:36, Eliza LAU. said: Ｉ　ｃａｎｎｏｔ　ｉｎｐｕｔ　ａ　ｖａｌｉｄ　ｅｍａｉｌ　ａｄｄｒｅｓｓ　ｗｈｅｎ　Ｉ　ｃｒｅａｔｅ　ａ　ｎｅｗ　ｃｏｍｐａｎｙ。　ｓｏ　ｉ　ｃａｎｎｏｔ　ｃｏｍｐｌｅｔｅ　ｔｈｅ　ａｄｄ　ｃｏｍｐａｎｙ。

at 2020-03-16 03:36, Eliza LAU. said: ｍｙ　ｅｍａｉｌ　ａｄｄｒｅｓｓ　ｉｓ　ｅｌｉｚａ＿２００３ｃ＠ｙａｈｏｏ。ｃｏｍ。ｈｋ

at 2020-03-16 03:36, Support Team said: 請看看輸入法設置，用半形，不要用全形

at 2020-03-16 03:40, Eliza LAU. said: Ｂｏｔｈ　ｏｆ　ｔｈｅ　ｓｅｔｔｉｎｇ　Ｉ　ｕｓｅｄ　ｓｔｉｌｌ　ｕｎａｂｌｅ　ｔｏ　ｉｎｐｕｔ。

at 2020-03-16 03:41, Eliza LAU. said: Done. Thanks!

2020-03-16-Chat transcript on coweasy.com started on Monday, -0219.json

at 2020-03-16 04:00, Co Sec. said: morning

at 2020-03-16 04:01, Co Sec. said: how to input particular client's opening balance?

at 2020-03-16 04:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/24b4d32e6075d801b06a4eb00e8d34e0000de033/-33-00-(Dashboard)_銷售.png

at 2020-03-16 04:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c3aa45e7cd8b2d743f434defcec2f9d0727ec95/-02-58-初始餘額.png

2020-03-17-Chat transcript on coweasy.com started on Tuesday,-0222.json

at 2020-03-17 02:18, Eliza LAU. said: I WOULD LIKE TO KNOW CAN I ASSIGN MY OWN VOUCHER NO.

at 2020-03-17 02:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eb1c818b7014f803af5cbc0eb6a8f6025dc8994c/2020-03-17_10-44-31-Accountant_Input_-_Google_Chrome.png

at 2020-03-17 02:45, Support Team said: 不tick“按日期”

at 2020-03-17 02:45, Support Team said: 可以自行輸入編號

2020-03-17-Chat transcript on coweasy.com started on Tuesday,-0224.json

at 2020-03-17 06:13, MS RIO CHEUNG. said: Question Re: Stock

at 2020-03-17 06:13, MS RIO CHEUNG. said: How can I draw out datas of one particular stock item, the in and out and remaining balance of it

at 2020-03-17 06:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d6ada0d8c768f2ecc5a4a2c04158ad1cb68b94b0/-28-14-(主頁)_銷售.png

2020-03-17-Chat transcript on coweasy.com started on Tuesday,-0225.json

at 2020-03-17 02:45, Daniel Hui. said: Hi Tracy, good morning.

at 2020-03-17 02:45, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e702a1a0fd9ec56846f01f1/v/ed3ff59203f7ad91797ae5a6b9f66a129778fca5/image.png

at 2020-03-17 02:46, Support Team said: 收款是怎樣輸入？

at 2020-03-17 02:47, Daniel Hui. said: click in from the invoice

at 2020-03-17 02:48, Support Team said: 請截圖看看

at 2020-03-17 02:51, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e702a1a0fd9ec56846f01f1/v/970b969a3a79cdb8d9d502706b4727ea20f2fb35/image.png

at 2020-03-17 02:52, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e702a1a0fd9ec56846f01f1/v/bedfd999a9678f492ab358fd6c26b91de42fbcee/image.png

at 2020-03-17 02:55, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e702a1a0fd9ec56846f01f1/v/0dd61a6585cc473769ebda1fb96c4ac172129505/image.png

at 2020-03-17 03:06, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e702a1a0fd9ec56846f01f1/v/da26e7e5c0dac060d2a512fb74f63cb8c3f57b58/image.png

at 2020-03-17 03:10, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e702a1a0fd9ec56846f01f1/v/28e258f83a841f7569a96ac28d081b29dfff9799/image.png

at 2020-03-17 03:11, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e702a1a0fd9ec56846f01f1/v/c79e2e3c1bf3943a27d0e66dc44e79c8a1b5b804/image.png

at 2020-03-17 03:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f1901ed63428e5257c3a5dd46c237218a9bc26fe/image.png

at 2020-03-17 03:12, Support Team said: 這裡已顯示客戶／供應商，說明應該不會再顯示

at 2020-03-17 03:15, Daniel Hui. said: those in Capital Letter are input by me

at 2020-03-17 06:17, Daniel Hui. said: Hi Tracy, how to get a Detail TB from the start date? View TB only for 01/01/2020 to 17/03/2020, in way of b/f.

at 2020-03-17 06:19, Daniel Hui. said: I am doing year 2017, 2018, 2019 & 2020. So, I need to view on screen all the detail per account.

at 2020-03-17 06:20, Daniel Hui. said: TB should like a Bank Book have date range selection.

at 2020-03-17 06:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/250e82247a3c14b3830bee242167ec1d0612ed41/-55-15-公司設定.png

at 2020-03-17 06:27, Support Team said: TB顯示該年度的資料

at 2020-03-17 06:32, Daniel Hui. said: then how to solve, we are working on year 2017, 2018, 2019 & 2020

at 2020-03-17 06:32, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e702a1a0fd9ec56846f01f1/v/b1840f5b5b7b270f970d8c690bc068d5b8c8edd7/image.png

at 2020-03-17 06:33, Daniel Hui. said: we did not have process any audit

at 2020-03-17 06:34, Daniel Hui. said: can it release the date range

at 2020-03-17 06:36, Daniel Hui. said: it is same situation in Balance Sheet

at 2020-03-17 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cfd52638c307434e9a9b98a7daf1e41bb33c21c9/2020-03-17_14-37-10-Trial_Balance_-_Google_Chrome.png

at 2020-03-17 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c133ec6d92e402bee78f073408e8dff0e9f132ea/2020-03-17_14-36-39-Trial_Balance_-_Google_Chrome.png

at 2020-03-17 06:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8f9187443a2121724ee433fc3b848b00e6e8ace7/2020-03-17_14-37-41-Trial_Balance_-_Google_Chrome.png

at 2020-03-17 06:38, Daniel Hui. said: sorry, the date can be changed

at 2020-03-17 06:38, Daniel Hui. said: I got it

2020-03-18-Chat transcript on coweasy.com started on Wednesda-0227.json

at 2020-03-18 07:44, Eliza LAU. said: I would like to input USD when I input the accounting entries. I just find in HKD. How can I input foreign currency and exchange rate?

at 2020-03-18 07:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/87c4821cf123685474e39f6d0ca317bb423b7d98/-57-58-(Dashboard)_銷售.png

at 2020-03-18 07:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/99699604f2a53fa96936e1ad663371a78181a486/-53-06-多貨幣.png

at 2020-03-18 07:48, Eliza LAU. said: DONE. THANKS!

2020-03-18-Chat transcript on coweasy.com started on Wednesda-0228.json

at 2020-03-18 08:28, Joyce. said: I had set an exchange rate for foreign currency using the multi-currency function. Now, I want to use another exchange rate for a new financial year. How to do this?

at 2020-03-18 08:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a07fc458b631905d036d28be03a51cabf457f36a/-57-58-(Dashboard)_銷售.png

at 2020-03-18 08:29, Support Team said: 可在這裡直接改匯率，只會影響之後新開的單

at 2020-03-18 08:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/38cbb5eb85b4b5b6707ac014fd65df2bdb69df62/Exchange_Difference_-_Accountant_Input.png

at 2020-03-18 08:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3a0b38b87c664d66847d04991dca804581e5ef3/Exchange_Difference_-_GL.png

at 2020-03-18 08:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0c20abcc8f2a4c7afeaceb18b1585c432a848d3d/Exchange_Difference_-_Voucher.png

at 2020-03-18 08:30, Support Team said: 如有Exchange Difference，可以參考這個做法

at 2020-03-18 08:33, Joyce. said: "只會影響之後新開的單" how does coweasy determine "新開的單"

at 2020-03-18 08:35, Joyce. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e71d86b0fd9ec5684b552e4/v/a1fde40a2902fe6538be9d74c26d1f86f8163cde/image.png

at 2020-03-18 08:35, Joyce. said: directly change the rate here. then everything import into the system will use the updated rate?

at 2020-03-18 08:37, Support Team said: 這裡的預設匯率，每張單都有個別的匯率，修改預設匯率不會影響已儲存的單據

at 2020-03-18 08:38, Support Team said: 之後開新單會預設新的匯率，如需要每張單更改不同的匯率也可以

at 2020-03-18 08:40, Joyce. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e71d86b0fd9ec5684b552e4/v/7f04c1c8c74133d51ae11e3dad1c8ffe476dce4f/image.png

at 2020-03-18 08:40, Joyce. said: this the column from bank statement excel

at 2020-03-18 08:41, Joyce. said: can i simply enter the rate i want in this column without changing the pre set rate

at 2020-03-18 08:41, Support Team said: 可以的

at 2020-03-18 08:42, Joyce. said: ok i will try. thanks

2020-03-19-Chat transcript on coweasy.com started on Thursday-0229.json

at 2020-03-19 03:11, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e72e2640fd9ec568495983b/v/367800d1b4b2cc0b3b1eb2d9f97b82664679c30f/image.png

at 2020-03-19 03:12, Gary Ho. said: 我只是想LOAD 2月SALE

at 2020-03-19 03:12, Gary Ho. said: 我用了20分鐘

at 2020-03-19 03:12, Gary Ho. said: 已經出現了10次

at 2020-03-19 03:12, Gary Ho. said: 最後我放棄了

at 2020-03-19 03:14, Support Team said: 應該是數據較多，瀏覽器需要處理較長時間才能顯示，可以試試直接在搜尋頁面匯出excel，在顯示多數據時 excel 應該會比瀏覽器快

2020-03-19-Chat transcript on coweasy.com started on Thursday-0230.json

at 2020-03-19 03:36, Daniel Hui. said: Hi Tracy, good morning, what is this message mean?

at 2020-03-19 03:38, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e72cf160fd9ec5684a4e2f0/v/ecd03d981eed8ca127a76bbff7f45afe09b5d57b/image.png

at 2020-03-19 03:39, Support Team said: 應該是選科目後介面未update，再按儲存試試

2020-03-19-Chat transcript on coweasy.com started on Thursday-0231.json

at 2020-03-19 07:07, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e7309d80fd9ec56848b46d9/v/40de445821e72b5a95964163df7da3dc3b70f270/image.png

at 2020-03-19 07:07, Daniel Hui. said: Hi Tracy, how to default CNY currency in account

at 2020-03-19 07:09, Support Team said: 科目和貨幣沒有直接關聯，只可在general ledger 查看該科目相關貨幣的結餘

at 2020-03-19 07:14, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e7309d80fd9ec56848b46d9/v/9feee481ac260bc0efb75730e6090b62b7143d42/image.png

at 2020-03-19 07:15, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e7309d80fd9ec56848b46d9/v/a9d8b240c1551ccb0837e3afbe04e41c0cd8d6bb/image.png

at 2020-03-19 07:16, Daniel Hui. said: May all account code included in the dropdown list? so other GL account can be viewed

at 2020-03-19 07:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b66431e1d8fe26983d7adc22c8f5d83afd2ca594/-15-47-Chart_of_Accounts_-_Google_Chrome.png

at 2020-03-19 07:18, Support Team said: 只顯示bank nature

at 2020-03-19 07:19, Daniel Hui. said: yes, Bank for bank nature, Cash Book for cash nature.

at 2020-03-19 07:21, Daniel Hui. said: is it possible to General Ledger Book?

at 2020-03-19 07:25, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e7309d80fd9ec56848b46d9/v/01bcd93f1966285524e361a646245c6054e87e08/image.png

at 2020-03-19 07:26, Daniel Hui. said: so I would like to view on screen of my boss's bank account but not grouped into the company's bank account.

at 2020-03-19 07:31, Support Team said: 12361, 12362 試試general ledger 的樣式可不可以，報表的內容和bank book 應該差不多

at 2020-03-19 07:32, Daniel Hui. said: General Ledger cannot be view on screen.

at 2020-03-19 07:35, Daniel Hui. said: I can run the Balance Sheet, then drill in to have the detail, and then further drill in to have the document.

at 2020-03-19 07:37, Daniel Hui. said: Of course, from Bank Book is more direct & clear

at 2020-03-19 07:57, Support Team said: 不是的，其實你可以在右方財務報表 > 總分類帳，針對開啓12361和12362去看看，這兩個帳目顯示的模式和銀行賬是一模一樣的

at 2020-03-19 08:02, Daniel Hui. said: oh , I see, use the "Search". thanks

2020-03-20-Chat transcript on coweasy.com started on Friday, -0233.json

at 2020-03-20 03:21, Gary Ho. said: 請問版面改了嗎

at 2020-03-20 03:21, Gary Ho. said: 總銷售成本是什麼意思? 歷史至今?

at 2020-03-20 03:22, Support Team said: 是的

at 2020-03-20 03:22, Gary Ho. said: 之前只SHOW本年度不是比較好嗎

at 2020-03-20 03:22, Gary Ho. said: 有得更改時段嗎

at 2020-03-20 03:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/11336780b61121647f71e90ddf9d1be9a26ab53f/2020-03-20_11-23-36-Dashboard_-_Google_Chrome.png

at 2020-03-20 03:25, Gary Ho. said: 有本月/本年嗎

at 2020-03-20 03:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8fa43fd1ddd4707d04d2967b856cd8bb664fdcd0/image.png

2020-03-25-Chat transcript on coweasy.com started on Wednesda-0244.json

at 2020-03-25 06:00, 韩文静. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e7af3020fd9ec56848109a9/v/fd76e8cf152f398dcc308911d6385de988b007f6/Pasted_image_at_14_00

at 2020-03-25 06:01, 韩文静. said: 您好，帮看看系统老是出现这个问题，又进不去了

at 2020-03-25 06:03, Support Team said: 其實這個情況之前也告訴過你，由於你用右上方交叉離開，這是不對的行為。

at 2020-03-25 06:03, Support Team said: 用戶如需離開系統，必須按右上方【登出】按鈕離開，才是正確做法，明白嗎

at 2020-03-25 06:04, 韩文静. said: 有时候IE突然死机了或者不注意关了，那就一直进不去了

at 2020-03-25 06:05, Support Team said: 這樣吧，現在你唯有嘗試再用相同的瀏覽器，例如：ie，再進入看看

at 2020-03-25 06:07, 韩文静. said: 试过了，进不去

at 2020-03-25 06:07, 韩文静. said: 我只用猎豹浏览器进这个系统，刚刚电脑死机重启后，就进不去

at 2020-03-25 06:12, 韩文静. said: 这种错误以后注意，但是万一发生了，我觉得一段时间进不去也正常。但是遇见过第二天都进不去，系统不应该长时间无人使用，也会自动退出的吗。

at 2020-03-25 06:13, Support Team said: 當非法離開的時候，系統會自動鎖戶，數小時後便能登入，不會去到第二天的

at 2020-03-25 06:14, 韩文静. said: 那我等等

at 2020-03-25 06:14, Support Team said: 另外，如登入系統後一小時內沒有使用，也會自動退出

at 2020-03-25 06:16, 韩文静. said: 我是12：33登机的，然后就死机了，现在都14：15，1个多小时没有操作了，现在还是进不去

at 2020-03-25 06:16, 韩文静. said: 我再等等，能不能进去

2020-03-25-Chat transcript on coweasy.com started on Wednesda-0245.json

at 2020-03-25 07:48, Mandy Fung. said: 請問我可以直接鍵入opening setup下面的opening balances嗎?

at 2020-03-25 07:49, Support Team said: 可以

at 2020-03-25 07:49, Mandy Fung. said: 但無法鍵入

at 2020-03-25 07:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f5ab053ba52cb3ee1476018295c94ee09f5b49f6/2020-03-25_15-51-29-Opening_Balances_-_Google_Chrome.png

at 2020-03-25 07:51, Support Team said: 如不能輸入，系統有提示原因

at 2020-03-25 08:12, Mandy Fung. said: 在哪個版面入?

at 2020-03-25 08:13, Mandy Fung. said: Opening Setup > Opening Balances?

at 2020-03-25 08:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/36ac559a2d4f875df2c842e4c423f5789e0f3ecc/2020-03-25_16-13-26-(主頁)_會計_-_Google_Chrome.png

at 2020-03-25 08:15, Mandy Fung. said: 試用版可以輸入嗎?

at 2020-03-25 08:16, Support Team said: 可以，試用只限時間，沒有功能限制

at 2020-03-25 08:19, Mandy Fung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e7afa170fd9ec5684dba924/v/380469e1eead9f8ee2681fe55c6e3d8beda06afa/Coweasy.png

at 2020-03-25 08:20, Mandy Fung. said: 沒有"manually input"

at 2020-03-25 08:22, Support Team said: 不是CPA Platform？

at 2020-03-25 08:24, Support Team said: CPA版本才可以直接輸入，中小企版本需要在科目表/客戶/庫存等資料的 excel 匯入

at 2020-03-25 08:29, Mandy Fung. said: oh.. thank you !

2020-03-25-Chat transcript on coweasy.com started on Wednesda-0246.json

at 2020-03-25 07:33, Daniel Hui. said: Hi Tracy, good afternoon.

at 2020-03-25 07:33, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e7b019d0fd9ec568441ca5e/v/a18375997c34a9500e5d0fe97b8a6aacc9b65def/image.png

at 2020-03-25 07:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2339487bb8c02b2051929732fe8b29e07c96bdce/2020-03-25_15-34-28-CRM_-_Google_Chrome.png

at 2020-03-25 07:36, Support Team said: either or both

2020-03-26-Chat transcript on coweasy.com started on Thursday-0248.json

at 2020-03-26 06:10, admin@goldencircletl.com. said: Hi Tracy, while doing Invoice(Customer), if I did one using CNY, the next one customer won't prompt to HKD.

at 2020-03-26 06:12, Support Team said: do your register a specific currency for that customer in CRM ?

at 2020-03-26 06:12, admin@goldencircletl.com. said: no

at 2020-03-26 06:12, admin@goldencircletl.com. said: is this the reason?

at 2020-03-26 06:13, Support Team said: if register, then it is

2020-03-26-Chat transcript on coweasy.com started on Thursday-0249.json

at 2020-03-26 08:00, Gary Ho. said: 請問銷售單 / 採單的折扣

at 2020-03-26 08:00, Gary Ho. said: 有沒有辦法計落ITEM到?

at 2020-03-26 08:00, Gary Ho. said: 如整張單$1000

at 2020-03-26 08:01, Gary Ho. said: 有單折扣100

at 2020-03-26 08:01, Gary Ho. said: 單內有5個ITEM各一件，每次ITEM成本上可以比例上減返共$100

at 2020-03-26 08:06, Support Team said: 發票的折扣只會直接扣減收入，或者計入支出，在P&L看到淨利不會計入產品的成本計毛利

at 2020-03-26 08:12, Gary Ho. said: 咁我個CASE可以點做?

at 2020-03-26 08:28, Gary Ho. said: 有辦法嗎

at 2020-03-26 08:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb81826a3007ded64064fd34a9b9c0981c47b4e5/2020-03-26_16-30-05-Invoice_(Customers)_-_Google_Chrome.png

at 2020-03-26 08:30, Support Team said: 不輸入整單折扣，手動計算每件產品應扣減的單價，輸入產品折扣，或者直接扣減產品單價，這樣會減少收入，在毛利可以看到少了，但一樣不會計入成本

at 2020-03-26 08:34, Gary Ho. said: 產品折扣只可入%?

at 2020-03-26 08:34, Support Team said: 是的

at 2020-03-26 08:34, Gary Ho. said: 此行總數又不可更改

at 2020-03-26 08:34, Gary Ho. said: 有D 除唔盡咪無得搞

at 2020-03-26 08:35, Support Team said: 只可以入產品折扣或者直接改單價

at 2020-03-26 08:35, Gary Ho. said: 哦

2020-03-27-Chat transcript on coweasy.com started on Friday, -0251.json

at 2020-03-27 03:57, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e7d78f10fd9ec568446dd14/v/b9c8b83880d7e3b71abedd0b3408f288b1c9ea63/image.png

at 2020-03-27 03:58, Admin. said: 你好,想加返個轉數快編號可以嗎?

at 2020-03-27 04:05, Support Team said: 請提供完整字句，我們直接替換這段文字

2020-03-27-Chat transcript on coweasy.com started on Friday, -0252.json

at 2020-03-27 06:12, Gigi Tsang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e7d93b40fd9ec568490b140/v/06f0ff249512ad9f9525de4801f7071c6aac134b/image.png

at 2020-03-27 06:13, Gigi Tsang. said: 你好，想請問為何入bank statement b/f b/f 不能選跳至2月1 日開始?

at 2020-03-27 06:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f3aa8ee4b92a85f3e5826654a9066452fd2f4710/2020-03-27_14-16-25-Bank_Statement_Input_-_Google_Chrome.png

at 2020-03-27 06:21, Support Team said: 先選第一行日期，再看看bf可不可以選

at 2020-03-27 06:22, Gigi Tsang. said: 可以了謝謝~

2020-03-30-Chat transcript on coweasy.com started on Monday, -0253.json

at 2020-03-30 02:04, Daniel Hui. said: Hi Tracy, good morning.

at 2020-03-30 02:04, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e814e710fd9ec5684c18896/v/d8f2e2bc6164b37f311ef7a3cf049f9a3db30a11/image.png

at 2020-03-30 02:05, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e814e710fd9ec5684c18896/v/1fe9107f4c38f37a8da7c0eecea5568751c32358/image.png

at 2020-03-30 02:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/077fea6034ad294e292014f47139f73494c9d838/Screenshot_20200330-103550_Photos.jpg

at 2020-03-30 02:37, Support Team said: Description show this content

at 2020-03-30 02:37, Daniel Hui. said: then what for the "Remarks"

at 2020-03-30 02:39, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e814e710fd9ec5684c18896/v/1fd632d5079f968960ba9fcb66d2ce1f7e595073/image.png

at 2020-03-30 03:36, Daniel Hui. said: Another issue, the Voucher show incorrect

at 2020-03-30 03:36, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e814e710fd9ec5684c18896/v/f586974b06c8469b6ac30bf89df2b67ca66a90ab/image.png

at 2020-03-30 03:38, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e814e710fd9ec5684c18896/v/494f4be3153326d48aa8b93da841c204b2a4358b/image.png

at 2020-03-30 03:40, Support Team said: AR AP 這類科目都是直接用local currency 計算以減少貨幣折算的誤差

at 2020-03-30 03:41, Daniel Hui. said: We did invoice Customer in CNY!

2020-03-31-Chat transcript on coweasy.com started on Tuesday,-0256.json

at 2020-03-31 03:39, V1582906356405824 said: what it uses to?

at 2020-03-31 03:39, V1582906356405824 said: For what purpose

at 2020-03-31 03:40, Support Team said: Are you Shirley?

at 2020-03-31 03:41, Support Team said: For remote system demo

2020-03-31-Chat transcript on coweasy.com started on Tuesday,-0258.json

at 2020-03-31 04:19, V1576636274125443 said: I want to share the acct file, how can I do?

at 2020-03-31 04:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f0a315e15dfb54588c39faeb6b3206891e1bb002/-54-57-(Dashboard)_銷售.png

at 2020-03-31 04:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c5484951543f9a26e3d187d871349065593fd6d5/-55-25-用戶管理.png

at 2020-03-31 04:21, Support Team said: 在公司列表，登入公司登入後，在用戶管理啟用用戶

at 2020-03-31 04:24, V1576636274125443 said: understand, thank you :wink:

2020-03-31-Chat transcript on coweasy.com started on Tuesday,-0259.json

at 2020-03-31 06:40, Michelle. said: 我修改INVOICE , 但SAVE 不到

at 2020-03-31 06:41, Michelle. said: 應該是我修改INVOICE, 之後按儲存但系統不沒更改

at 2020-03-31 06:41, Michelle. said: 沒有彈出成功更改

at 2020-03-31 06:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/98d591125a8ab6f72415d223fc7dfc1789b0d0b6/請參考常問問題.png

2020-04-01-Chat transcript on coweasy.com started on Wednesda-0260.json

at 2020-04-01 03:32, Kitty Chung. said: Hi Tracy, I Have a CNY Saving Account, how to set input CNY into HKD in chart of Account and bank statement input?

at 2020-04-01 03:40, Support Team said: 科目和貨幣無直接關係，新增科目時不需設置貨幣，之後可在general ledger 看到不同貨幣的結餘

at 2020-04-01 03:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7d73c946c4a6b01a8c8ad232e17dd62b03fde670/-49-20-會計人員輸入.png

at 2020-04-01 03:40, Support Team said: 如同一交易，有多個貨幣，只可以在會計人員輸入這裡入，月結單輸入的同一交易只可以是相同貨幣

at 2020-04-01 03:52, Kitty Chung. said: This mean date entry in other entries to select Accountant input and no in bank statement input?

at 2020-04-01 03:53, Kitty Chung. said: How to set currency in file?

at 2020-04-01 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2b017d8d631a1dcbcddeb465a31fe0e0ad6fc0f7/-57-58-(Dashboard)_銷售.png

at 2020-04-01 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5f9d7d57eb39317b102df08d5b2590d64ea9e65c/-53-06-多貨幣.png

2020-04-01-Chat transcript on coweasy.com started on Wednesda-0261.json

at 2020-04-01 06:33, MS RIO CHEUNG. said: 怎样取消收款?

at 2020-04-01 06:34, Support Team said: 刪除收款

at 2020-04-01 06:35, MS RIO CHEUNG. said: 找不到位置

at 2020-04-01 06:36, MS RIO CHEUNG. said: 在那里找到?

at 2020-04-01 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/145370832205810f0e29b4fd45a97a863320c13e/2020-04-01_14-37-26-(主頁)_銷售_-_Google_Chrome.png

at 2020-04-01 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0006ddce5c126709d27adb9bbf59cb14e43a66ac/2020-04-01_14-36-30-紀錄_收款（客戶）_-_Google_Chrome.png

at 2020-04-01 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/47e22bd6fd96dc6c237af4b66c7f48f388dd6eb7/2020-04-01_14-36-49-收款（客戶）_-_Google_Chrome.png

2020-04-01-Chat transcript on coweasy.com started on Wednesda-0262.json

at 2020-04-01 04:12, May. said: 你好, 貴司是否update緊資料?因很慢?

at 2020-04-01 04:14, Support Team said: 我們試過速度並無問題，是什麼操作慢？

at 2020-04-01 04:15, May. said: 編發票

at 2020-04-01 04:22, Support Team said: 列印發票也是不到有問題，可否提供詳細資料，例如所列印發票輸入頁面的截圖

at 2020-04-01 04:23, May. said: 現在OK

2020-04-01-Chat transcript on coweasy.com started on Wednesda-0263.json

at 2020-04-01 07:51, winning888. said: 新開企業賬戶，沒有入賬。想更改國家。請問在哪裡修改？一定是要管理人員才可以修改？

at 2020-04-01 07:52, winning888. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e84465a0fd9ec568445ad66/v/cd2ee3b8ce20753e90e7c4bb5991d74c4a36fcd6/Q_T9X5N0WXA4RNHYOB_9SEU.png

at 2020-04-01 07:53, Support Team said: 不能改國家，只可以再新開另一個賬戶

at 2020-04-01 08:07, winning888. said: 哦。那這個賬戶可以刪除？

at 2020-04-01 08:08, winning888. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e84465a0fd9ec568445ad66/v/d47000fe31b680ccefa7aa1b41509ead677ed056/_TUIF(592ADY(J7K5TE4QP.png

at 2020-04-01 08:08, Support Team said: 可以的，如有輸入過客戶庫存或其他資料，可以匯出excel做備份

at 2020-04-01 08:08, winning888. said: 會計系統可以修改？

at 2020-04-01 08:09, winning888. said: 客戶庫存什麼的到時候可以導入，公司基本資料就要重新輸入是吧？

at 2020-04-01 08:10, Support Team said: 輸入單據前可在會計科目表更改模板關於中國公司不能更改，同事已在檢查

at 2020-04-01 08:12, Support Team said: 如公司選錯國家，需要刪除再新增公司基本資料需要重新輸入

2020-04-01-Chat transcript on coweasy.com started on Wednesda-0264.json

at 2020-04-01 09:42, Kelvin Yam. said: 採購訂單跟採購單有什麼分別

at 2020-04-01 09:42, Support Team said: 訂單只訂貨，未有交易

at 2020-04-01 09:43, Support Team said: 不會影響庫存和會計

at 2020-04-01 09:47, Kelvin Yam. said: 咁係咪我開po比供應商.之後入資料到採購訂單？

at 2020-04-01 09:48, Support Team said: PO給供應商，供應商給貨時才轉至採購單

at 2020-04-01 09:48, Kelvin Yam. said: 怎樣轉？

at 2020-04-01 09:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0f4253c1a7377ab32a518990d09dd4afcb9d14f8/2020-04-01_17-50-06-採購訂單_-_Google_Chrome.png

2020-04-02-Chat transcript on coweasy.com started on Thursday-0265.json

at 2020-04-02 03:42, account1. said: 請問之前在RECEIPT SAVED張單, 但現在想DELETE張單, 但SHOW不到.

at 2020-04-02 03:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c48999477f6fa672b33e3a36a0a524e4e32c804f/2020-04-02_11-46-36-紀錄_收款（客戶）_-_Google_Chrome.png

at 2020-04-02 03:47, Support Team said: 看看搜尋的時間段是否已包含收款單的時間

2020-04-02-Chat transcript on coweasy.com started on Thursday-0266.json

at 2020-04-02 08:20, Daniel Hui. said: Hi Tracy, good afternoon

at 2020-04-02 08:21, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e85998f0fd9ec56843145d9/v/d75d464b8c5bfd445f435c9a768165e74dd32df6/image.png

at 2020-04-02 08:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/239006ac831dc8d957d40c2dd563cb7dd6cb479e/圖片.png

at 2020-04-02 08:30, Support Team said: 看不清楚是什麼問題

at 2020-04-02 08:31, Daniel Hui. said: one more issue, the description would auto fill with last time description

at 2020-04-02 08:32, Daniel Hui. said: would this affect the download of General Ledger

at 2020-04-02 08:45, Support Team said: 關於今次收款頁面下方的Remark 欄位, 上次我們修改是由發票的Remark 欄位顯示在總分類帳內，所以今次收款是並未顯示在總分類帳的

at 2020-04-02 08:46, Support Team said: 但是我們也考慮，是可以把今次的收款Remark 欄位內容也放在總分類帳內，需要一些時間，這個月內完成後，你可以之後看看

at 2020-04-02 08:47, Support Team said: 至於收款頁面上方的 Description 內容我們也將會修改為每次清空不留低上次紀錄，之後完成後你也可以看看

at 2020-04-02 08:48, Daniel Hui. said: from Invoice, remark is per each ac line, you put which remark if there are many

at 2020-04-02 08:48, Support Team said: 我們主要放第一行的Remark欄位

2020-04-03-Chat transcript on coweasy.com started on Friday, -0267.json

at 2020-04-03 02:53, Kitty Chung. said: Hi Tracy , Please identify how to print full set of General ledger?

at 2020-04-03 02:53, Kitty Chung. said: Because I print ed just only print 1/6 to three pages to me.

at 2020-04-03 02:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b8908c8781ab95f75a748dd58dd2fd7b4a09ece3/2020-04-03_10-54-09-總分類賬_-_Google_Chrome.png

at 2020-04-03 02:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9d16acd4cad339eda9adc667bf9985ac91271fb8/2020-04-03_10-54-22-總分類賬_-_Google_Chrome.png

at 2020-04-03 02:54, Kitty Chung. said: Show ed in General ledger first page.

at 2020-04-03 02:55, Support Team said: 匯出excel列印，或者查看時選每次100個科目（預設10）

at 2020-04-03 02:56, Kitty Chung. said: Thanks ! I try it again.

2020-04-03-Chat transcript on coweasy.com started on Friday, -0268.json

at 2020-04-03 09:23, MS RIO CHEUNG. said: 滙率收入 exchange gain 的處理跟滙率損耗有分別嗎?

at 2020-04-03 09:24, MS RIO CHEUNG. said: I set US$7.8. Today I pay at only 7.766 so there is a gain of .....

at 2020-04-03 09:24, Support Team said: No difference

at 2020-04-03 09:25, MS RIO CHEUNG. said: but that is an expense account

at 2020-04-03 09:25, Support Team said: You may set an account - Gain or loss on exchange difference

at 2020-04-03 09:25, Support Team said: This account may already serves both effect of gain or loss

at 2020-04-03 09:26, Support Team said: normally set this account under expense nature in chart of account is ok

at 2020-04-03 09:27, MS RIO CHEUNG. said: when i input the amount, do i have to add a <-> before the figure?

at 2020-04-03 09:27, MS RIO CHEUNG. said: otherwise how would it know that it's a gain or loss

at 2020-04-03 09:29, Support Team said: no need

at 2020-04-03 09:29, Support Team said: as at the time when you input in specific field which already have debit or credit effect in there

at 2020-04-03 09:30, MS RIO CHEUNG. said: 於付款户口應該入實付數额?

at 2020-04-03 09:30, Support Team said: yes

at 2020-04-03 09:31, Support Team said: the difference being the input into that Gain or loss on exchange difference account

at 2020-04-03 09:31, MS RIO CHEUNG. said: ok i try again

2020-04-06-Chat transcript on coweasy.com started on Monday, -0269.json

at 2020-04-06 04:55, Michelle. said: 您好, 想請問要把舊System 的資料import to coweasy , 應如何處理?

at 2020-04-06 04:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a29dd9e71835493f9e3b7f41ede2b9a0d1bc6c74/2020-04-06_12-56-51-基礎數據_-_Google_Chrome.png

at 2020-04-06 04:57, Support Team said: 可以excel匯出匯入

2020-04-06-Chat transcript on coweasy.com started on Monday, -0271.json

at 2020-04-06 05:21, Michelle. said: 請問要把舊SYSTEM 的資料Import 到 COW SYSTEM 該如何處理?

at 2020-04-06 05:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/04763fa807370ec1db5a8e9aada86ee123d06e30/圖片.png

at 2020-04-06 05:21, Support Team said: 可以excel匯出匯入

at 2020-04-06 05:26, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8abbe40fd9ec568484147c/v/26b445bd5e14283d433acaf1c24a595690d0642d/image.png

at 2020-04-06 05:26, Michelle. said: 這個意思是什麼?

at 2020-04-06 05:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7530550c50d0308a8741a44c5d253ade3ec7367/2020-04-06_13-27-10-account_(5).xls_-_LibreOffice_Calc.png

at 2020-04-06 05:28, Support Team said: 科目性質

at 2020-04-06 05:30, Michelle. said: 如果我把2019年SALES INFOMATION 匯入, 用什麼FORMAT?

at 2020-04-06 05:31, Michelle. said: 匯入資料如需匯入檔案，請瀏覽並匯入檔案。關閉(每次匯入上限 10000 個記錄，如超過上限，請分為多個文件匯入。)

at 2020-04-06 05:31, Michelle. said: 沒有TEMPLATE, 因為2019 年未做好, 要CONTINUE 在COW SYSTEM 入帳

at 2020-04-06 06:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c8951e74de0fc8112880fc60f7cc7e932da8614/2020-04-06_14-26-48-(主頁)_會計_-_Google_Chrome.png

at 2020-04-06 06:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/79c7b733b2a8584a7983a119ddf7ba09ed199c06/2020-04-06_14-26-36-(主頁)_銷售_-_Google_Chrome.png

at 2020-04-06 06:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d381d737a4018d534b077aef06c99c36815a542c/2020-04-06_14-27-10-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2020-04-06 06:27, Support Team said: 發票在這裡匯出匯入

2020-04-06-Chat transcript on coweasy.com started on Monday, -0272.json

at 2020-04-06 06:41, Michelle. said: 請閤我要2019的資料import 入cow system

at 2020-04-06 06:41, Michelle. said: sales template 在那?

at 2020-04-06 06:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/987168618f1db81eb399995053a1dc4d2260a857/2020-04-06_14-27-10-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2020-04-06 06:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/545462299cad7f11afd7e6135863713c37406377/2020-04-06_14-26-48-(主頁)_會計_-_Google_Chrome.png

at 2020-04-06 06:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/251c034f612761538d29b30851bcb9af804594e6/2020-04-06_14-26-36-(主頁)_銷售_-_Google_Chrome.png

at 2020-04-06 07:01, Michelle. said: 規格

at 2020-04-06 07:01, Michelle. said: 和庫存名稱

at 2020-04-06 07:01, Michelle. said: 如果我是一樣便可以了?

at 2020-04-06 07:09, Support Team said: 總之需要用我們匯出的格式填上資料，再匯入才可以

2020-04-06-Chat transcript on coweasy.com started on Monday, -0273.json

at 2020-04-06 08:09, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ae3c20fd9ec5684fbce19/v/221f858952bfcf31b991ef39e53289a8c5a3e8f2/image.png

at 2020-04-06 08:10, Michelle. said: 這個?

at 2020-04-06 08:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b20b4121fbf8cd9f21c656ecc6da645c70e98f64/2020-04-06_16-11-34-Invoice_V5_(4).xls_-_LibreOffice_Calc.png

at 2020-04-06 08:12, Michelle. said: 我意思係NO STOCK 是不是不用入?

at 2020-04-06 08:13, Michelle. said: 這個金額是成本金額?

at 2020-04-06 08:14, Michelle. said: 還是SALES AMOUNT?

at 2020-04-06 08:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0dc8620c4663b9ebfa640b69dea9e95fe852c3eb/2020-04-06_16-14-35-Invoice_V5_(5).xls_-_LibreOffice_Calc.png

at 2020-04-06 08:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae0f181eedf32ef03565a2a3c0fcf1a20bc812fb/2020-04-06_16-15-30-銷售（出貨）_-_Google_Chrome.png

at 2020-04-06 08:17, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ae3c20fd9ec5684fbce19/v/6b451779e50d12fb90ea62c20191d328a7e45b48/image.png

at 2020-04-06 08:17, Michelle. said: 是不是可以不填

at 2020-04-06 08:17, Support Team said: 可以

at 2020-04-06 08:17, Michelle. said: 只填必須填入黃危色, GREEN AND ORNAGE

at 2020-04-06 08:18, Support Team said: yes

at 2020-04-06 08:18, Michelle. said: 如果我地俾INFORMATION 你IMPORT 入

at 2020-04-06 08:18, Michelle. said: 收費多少?

at 2020-04-06 08:20, Support Team said: Just $800 per 1000 transactions

at 2020-04-06 08:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d15009c7e023f6ee0639a85be30f0f87232e7fba/2020-04-06_16-19-28-(主頁)_銷售_-_Google_Chrome.png

at 2020-04-06 08:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/815efaf0c09796fec0f0c3b8c059738cfe3b8cb5/2020-04-06_16-19-44-訂購_-_Google_Chrome.png

at 2020-04-06 08:22, Michelle. said: 即係大約幾$?

at 2020-04-06 08:23, Support Team said: Yes here

at 2020-04-06 08:24, Support Team said: Could you advise us how many transactions in total?

at 2020-04-06 08:26, Michelle. said: TRANSACTION MEAN Debit and credit?

at 2020-04-06 08:36, Support Team said: One debit and one credit is one transaction.

at 2020-04-06 08:38, Michelle. said: 10000

at 2020-04-06 08:41, Support Team said: Then it should be $8000 ($800 x 10 sets of 1000 transactions).As you're our existing client, if you tend to go, we can apply to get approval of 20% off, i.e. charge $6400 only for 10000 transactions.

2020-04-06-Chat transcript on coweasy.com started on Monday, -0274.json

at 2020-04-06 02:26, Daniel Hui. said: Hi Tracy, good morning

at 2020-04-06 02:26, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8a880b0fd9ec5684b9ff22/v/620c481ba7a6837328285e100aa7feec9066fe59/image.png

at 2020-04-06 02:31, Support Team said: 可以直接改

2020-04-06-Chat transcript on coweasy.com started on Monday, -0275.json

at 2020-04-06 08:52, Kitty Chung. said: Hi Tracy, Can i change the year ended date after set - up?

at 2020-04-06 08:53, Support Team said: bookkeeping 可以

at 2020-04-06 08:53, Kitty Chung. said: how to change?

at 2020-04-06 08:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/79deb9cc3b1acf1933dc1570f4ce2255ba3208a2/-49-01-主頁.png

at 2020-04-06 08:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1f7da3689c34bc8d49679d0625f718346635bd29/-55-15-公司設定.png

2020-04-07-Chat transcript on coweasy.com started on Tuesday,-0276.json

at 2020-04-07 02:27, Gary Ho. said: 請問我公司AUDIT 係以FIFO 但系統而家用AVG COST咁可以點解決呢個問題

at 2020-04-07 02:31, Support Team said: 庫存流量報表也有顯示FIFO costing

at 2020-04-07 02:32, Gary Ho. said: 另外我想問ITEM ADJ

at 2020-04-07 02:32, Gary Ho. said: D COSTING 跟據咩而SHOW比我?

at 2020-04-07 02:33, Gary Ho. said: 上次價錢定平均值

at 2020-04-07 02:34, Support Team said: 採購的單價

at 2020-04-07 02:34, Gary Ho. said: 轉入時自己唔會彈個COST出黎?

at 2020-04-07 02:35, Support Team said: 輸入庫存調整轉入？

at 2020-04-07 02:35, Gary Ho. said: 我見佢一時會自己SHOW

at 2020-04-07 02:35, Gary Ho. said: 一時唔SHOW

at 2020-04-07 02:35, Gary Ho. said: 要按小三角先見到之前D COST

at 2020-04-07 02:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e720369596e9fc7df8aee8339e6ed8aae6cb98d9/2020-04-07_10-37-01-庫存_-_Google_Chrome.png

at 2020-04-07 02:37, Support Team said: 庫存調整轉入預設是採購單價

at 2020-04-07 02:37, Gary Ho. said: 要TICK?

at 2020-04-07 02:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7045259055e31835f40f7f0dd6862afa5c5c00e7/2020-04-07_10-38-42-庫存_-_Google_Chrome.png

at 2020-04-07 02:39, Support Team said: 不是

at 2020-04-07 02:39, Support Team said: 有輸入就有

at 2020-04-07 02:41, Gary Ho. said: OK 我再睇下

2020-04-07-Chat transcript on coweasy.com started on Tuesday,-0278.json

at 2020-04-07 04:04, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8bfa370fd9ec5684ba24ed/v/174c741b26fbccc010bc47a0831e8169758e58b6/Invoice-01.xls

at 2020-04-07 04:04, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8bfa370fd9ec5684ba24ed/v/4fec169e962d1114704d0ed15b7100fe9e7a1950/INV_637218502713783630.pdf

at 2020-04-07 04:04, Michelle. said: 我用template import 入date , why desc. and qty , 地址出來發票沒show 出來?

at 2020-04-07 04:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/36dafe2175ee953415b5d0e2268232a6dd501152/image.png

at 2020-04-07 04:08, Support Team said: 只輸入金額或庫存，輸入了金額，就不會匯入庫存

at 2020-04-07 04:12, Michelle. said: 那即係出現負STOCK?

at 2020-04-07 04:12, Michelle. said: 如果我入EXCEL IMPORT DATE 就如你所說

at 2020-04-07 04:13, Michelle. said: ITEM NO 也不會出現?

at 2020-04-07 04:16, Michelle. said: * EXCEL IMPORT DATA

at 2020-04-07 04:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7480c1deb2622d4c395161e8976783b8e2f155ab/2020-04-06_16-14-35-Invoice_V5_(5).xls_-_LibreOffice_Calc.png

at 2020-04-07 04:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0c7cf9cee328bccf067bc5f172a3f1519edf90be/2020-04-06_16-15-30-銷售（出貨）_-_Google_Chrome.png

at 2020-04-07 04:18, Support Team said: 1:庫存item2:非庫存，例如服務費/手續費

at 2020-04-07 04:23, Michelle. said: 唔明

at 2020-04-07 04:24, Support Team said: 要入庫存item就不要輸入金額

at 2020-04-07 04:24, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8bfa370fd9ec5684ba24ed/v/38c08fc761d6bed264d1028ae354054814d6405b/Invoice-01.xls

at 2020-04-07 04:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/53355a31e50a9a1c4811fe51abebf331c54cc05e/2020-04-07_12-24-48-Invoice-01.xls_-_LibreOffice_Calc.png

at 2020-04-07 04:26, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8bfa370fd9ec5684ba24ed/v/14508e07e926e5ce42ac15b7a7a37f814aefc2ca/image.png

at 2020-04-07 04:26, Michelle. said: 這些位不入?

at 2020-04-07 04:27, Michelle. said: 但我耍把2019年之前已開INOVICE IMPORT 入去

at 2020-04-07 04:27, Michelle. said: 我是要把2019年已開INVOICE 全部資料匯入去

at 2020-04-07 04:28, Michelle. said: 才可繼續

at 2020-04-07 04:30, Michelle. said: 反過來說, 我要ATTACHED INVOIE INFO . IMPORT 到SYstem 應如何處理?

at 2020-04-07 04:32, Support Team said: 是2018-2019已核數，只入大數，2019-2020未核數，需要入明細？

at 2020-04-07 04:32, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8bfa370fd9ec5684ba24ed/v/f09afb98f6214bc5fdbc6ffd263e5033ea8b103f/INV-UCH-001201-安心居-1.pdf

at 2020-04-07 04:33, Michelle. said: 是,2019-2020未核數，需要入明細

at 2020-04-07 04:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bcbf08f95e4c6e085a8c72db2b00bfd81b51f902/2020-04-07_12-37-13-Invoice-01_(1).xls_-_LibreOffice_Calc.png

at 2020-04-07 04:38, Michelle. said: 無言感激 , 我再TRY TRY

at 2020-04-07 04:43, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8bfa370fd9ec5684ba24ed/v/b6c0422fadbb0c867b962b49f167190a6f66c7b0/Invoice-01.xls

at 2020-04-07 04:43, Michelle. said: 這樣對不?

at 2020-04-07 04:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a13485f8e5f5fcecf4cd6ff9aa7636e73f75b4dd/2020-04-07_12-44-05-Invoice-01_(2).xls_-_LibreOffice_Calc.png

at 2020-04-07 04:44, Support Team said: 不要入金額，系統會自動計算單價X數量

at 2020-04-07 04:57, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8bfa370fd9ec5684ba24ed/v/87503d89f91ecddf685fe8fbae11c21c2092f148/INV_637218610375189047.pdf

at 2020-04-07 04:58, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8bfa370fd9ec5684ba24ed/v/94334398bd7fc3e66e2681e28e406eec9e52c285/image.png

at 2020-04-07 04:58, Michelle. said: 內容和數量仍沒出來

at 2020-04-07 05:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2c813892fa52b6c591dafcf8eb8bbec4f226c881/圖片.png

at 2020-04-07 05:01, Support Team said: 不要入金額

at 2020-04-07 05:29, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8bfa370fd9ec5684ba24ed/v/ca6b53d031f5a617d2bde9aca895d43228a3fb4e/INV_637218629223407721.pdf

2020-04-07-Chat transcript on coweasy.com started on Tuesday,-0280.json

at 2020-04-07 06:26, Michelle. said: 如果NON Inventory item 入sales template

at 2020-04-07 06:26, Michelle. said: 有什麼要注意?

at 2020-04-07 06:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/495d153b240fc77e3f314d9aff52bb0981d302e6/2020-04-06_16-14-35-Invoice_V5_(5).xls_-_LibreOffice_Calc.png

at 2020-04-07 06:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/949bbe897ea9887e5864a0da1530656edd69e54d/2020-04-06_16-15-30-銷售（出貨）_-_Google_Chrome.png

at 2020-04-07 06:27, Support Team said: 2

at 2020-04-07 06:27, Support Team said: 只入金額就可以

at 2020-04-07 06:32, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8c19a60fd9ec568473f905/v/eb9a28ce88973bc749898ccb34b3bc488578866c/image.png

at 2020-04-07 06:32, Michelle. said: It is right?

at 2020-04-07 06:33, Support Team said: 庫存綠色的部分也不要填

at 2020-04-07 06:42, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8c19a60fd9ec568473f905/v/8e9a6e4c7b00e412d16854da4c20d6773c1cf34b/image.png

at 2020-04-07 06:43, Michelle. said: 這個入客戶full name or ID ONLY?

at 2020-04-07 06:43, Support Team said: 只入客戶編號

at 2020-04-07 07:11, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8c19a60fd9ec568473f905/v/c08e055eabac111a5590d993034977a7edf3f8c6/image.png

at 2020-04-07 07:12, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8c19a60fd9ec568473f905/v/d3adab551390823925b1a4d8d7c053202e413d94/INV_637218691295919160.pdf

at 2020-04-07 07:12, Michelle. said: 出來只有4100

at 2020-04-07 07:12, Michelle. said: 沒有了其他ITEM

at 2020-04-07 07:14, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8c19a60fd9ec568473f905/v/cec2ede9be2920253891a2914f124562dc76d200/image.png

at 2020-04-07 07:14, Michelle. said: INV.NO.1593 也是

at 2020-04-07 07:15, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8c19a60fd9ec568473f905/v/66acfbd21be6a385c9b96f9b694d5f686e07e189/INV_637218692865787323.pdf

at 2020-04-07 07:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b3923d12524543684da8a0ae4511ef1531569a6e/圖片.png

at 2020-04-07 07:18, Support Team said: 之間不要被其他單分隔開

at 2020-04-07 07:18, Support Team said: 否則最後一行的1595會當作一張獨立的單，覆蓋之前的紀錄

at 2020-04-07 07:19, Support Team said: 所有單號都連貫，不分開，就可以

at 2020-04-07 07:19, Michelle. said: 那我現在重新再UPLOAD過可以不?

at 2020-04-07 07:19, Support Team said: 可以

at 2020-04-07 07:20, Michelle. said: 會自動更新?

at 2020-04-07 07:20, Support Team said: 新的會覆蓋舊的

2020-04-07-Chat transcript on coweasy.com started on Tuesday,-0282.json

at 2020-04-07 09:23, Michelle. said: 請問monthLy SALES REPORT 在那裡DOWLOAD?

at 2020-04-07 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/71bc023dc23a5ec5a2debb29465350e4dffbc791/2020-04-07_17-24-21-(主頁)_庫存_-_Google_Chrome.png

at 2020-04-07 09:26, Michelle. said: 我用EXCEL IMPORT SALES TEMPLATE , 那我的STOCK 是不是會出現" 負STOCK"?

at 2020-04-07 09:28, Support Team said: 和是否excel import 無關，stock數=採購減銷售，採購大過銷售時就不會負

at 2020-04-07 09:28, Michelle. said: 我未入STOCK

at 2020-04-07 09:29, Support Team said: 沒有輸入採購/opening？

at 2020-04-07 09:29, Support Team said: 這樣是負

at 2020-04-07 09:30, Michelle. said: 之后IMPORT 回便,OK 了?

at 2020-04-07 09:30, Support Team said: 是的，可以後補

at 2020-04-07 09:31, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8c40420fd9ec5684ee84ba/v/8c21f10cc2f722674c6eca8fc06d9b27387c91d0/INV_637218774382077637.pdf

at 2020-04-07 09:33, Michelle. said: 這張INVOICE 我之前用IMPORT 入了, 之後個FREIGHT CHARGE 個ACCOUNT CODE 再修改時但是必須輸入" 工程"那欄才可以POST,為什麼?

at 2020-04-07 09:35, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8c40420fd9ec5684ee84ba/v/796c601ccb027e558eb2ac9b4c452eaa325a446b/image.png

at 2020-04-07 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/527ab534f01c05db5cfbf01736b0f299b2a1a29e/-35-00-公司設定.png

at 2020-04-07 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/626130255b766508122d8b8f9cd8bf2a4acdf3cb/-49-01-主頁.png

at 2020-04-07 09:35, Support Team said: 看看公司設定這裡

at 2020-04-07 09:37, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8c40420fd9ec5684ee84ba/v/4112cd709505705dba628f8c17de598bfd008f21/image.png

at 2020-04-07 09:40, Michelle. said: 那正常是要輸入PROJECT 才對?

at 2020-04-07 09:40, Support Team said: 是的，如果公司設定有tick必須填寫

2020-04-08-Chat transcript on coweasy.com started on Wednesda-0284.json

at 2020-04-08 02:04, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d2ab40fd9ec568405e177/v/01021133168606b8bc68cc7d2af6b008edcbd1ee/image.png

at 2020-04-08 02:06, Support Team said: 發票扣批號時會檢查存量，如不足不能過機

at 2020-04-08 02:07, Michelle. said: 我沒宥入存貨的, 但之前有一批INVOICE也是這樣UPLOAD 了,也沒問題

at 2020-04-08 02:08, Support Team said: 沒有批號的可以負數有批號tracking的不能負數

at 2020-04-08 02:09, Michelle. said: 批號在那裡?

at 2020-04-08 02:10, Michelle. said: 我沒有入過, 在那裡?

at 2020-04-08 02:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7e24699cee8f40fcaa8c91d0c20f06b440878d82/2020-04-08_10-11-06-Invoice_V5_(7).xls_-_LibreOffice_Calc.png

at 2020-04-08 02:11, Michelle. said: 不是

at 2020-04-08 02:12, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d2ab40fd9ec568405e177/v/1a582d21bc916a5ebb307acfe8538698103d3943/image.png

at 2020-04-08 02:13, Michelle. said: this批號200

at 2020-04-08 02:14, Michelle. said: 我PO 也沒入過, 為什麼有批號200 出來

at 2020-04-08 02:16, Support Team said: 這是在excel入的

at 2020-04-08 02:17, Michelle. said: 唔明

at 2020-04-08 02:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ce40db0b3ee36738e38999baf5c6159271252b5/圖片.png

at 2020-04-08 02:17, Support Team said: 看看excel這裡

at 2020-04-08 02:17, Support Team said: 這是用戶輸入的

at 2020-04-08 02:18, Michelle. said: 我知, 我什麼知道批號NUMBER?

at 2020-04-08 02:19, Support Team said: 那你不明什麼

at 2020-04-08 02:19, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d2ab40fd9ec568405e177/v/bb72d5e5d83cc16b67dfa00c70e48ac673b6bef7/image.png

at 2020-04-08 02:19, Michelle. said: 個個有不同批號NUMBER 彈出來?

at 2020-04-08 02:19, Support Team said: 就是你的excel入了

at 2020-04-08 02:20, Michelle. said: 我知發生什麼事了

at 2020-04-08 02:21, Michelle. said: 另外OPENING BALANCE 期初數在什麼地方入

at 2020-04-08 02:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/563a6e80dd60ad275ce7fa2bdc4b05a2184bf87d/2020-04-08_10-21-58-account_(5).xls_-_LibreOffice_Calc.png

at 2020-04-08 02:22, Support Team said: 在excel匯入

at 2020-04-08 02:22, Support Team said: 客戶AR的opening在客戶excel匯入

2020-04-08-Chat transcript on coweasy.com started on Wednesda-0285.json

at 2020-04-08 02:51, Daniel Hui. said: Hi Tracy, good morning

at 2020-04-08 02:51, Support Team said: good morning

at 2020-04-08 02:52, Daniel Hui. said: where can I have the stocks need to the issued invoice

at 2020-04-08 02:53, Daniel Hui. said: Customer Invoice in the CowEasy, where I can have a report to see what kind of stock and how many qty to order

at 2020-04-08 02:55, Support Team said: 庫存閱覽可按倉查看庫存數，或直接查看盤點報表

at 2020-04-08 02:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae92ce7c3e2eec346e397b746e14941cd3874379/2020-04-08_10-54-48-(主頁)_庫存_-_Google_Chrome.png

at 2020-04-08 02:59, Daniel Hui. said: so there is no report of to be order stock?

at 2020-04-08 02:59, Daniel Hui. said: I need to know what kind of stock to order as compare to those issued invoice

at 2020-04-08 03:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/46a84034071e7e5ca49597d858c61a2a572497d8/2020-04-08_11-00-50-(主頁)_銷售_-_Google_Chrome.png

at 2020-04-08 03:01, Support Team said: 或查看銷售依庫存，查看銷售量

at 2020-04-08 03:01, Daniel Hui. said: 訂貨列表

at 2020-04-08 03:02, Support Team said: 是否足夠存量/需要訂貨是由用戶決定的，系統並不知道是否需要訂貨

at 2020-04-08 03:04, Daniel Hui. said: thnaks

2020-04-08-Chat transcript on coweasy.com started on Wednesda-0286.json

at 2020-04-08 03:54, Gary Ho. said: 請問PO 個Stock-IN Date 係咪一定要逐行打

at 2020-04-08 03:54, Gary Ho. said: 有無得一次過SET

at 2020-04-08 03:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2bb10097bd4f9d4f5a79c049e818333d3c738799/2020-04-08_11-57-13.gif

at 2020-04-08 03:58, Support Team said: 新增行會預設已選的日期，如每行不同或者是修改，要逐行選

at 2020-04-08 04:00, Gary Ho. said: 預設已選的日期係邊到改

at 2020-04-08 04:01, Support Team said: 請看截圖gif，每次選了，下一行會自動跟

at 2020-04-08 04:02, Gary Ho. said: 有無SHIPMENT METHOD 可輸入架?

at 2020-04-08 04:04, Support Team said: 沒有此特定的欄位，單據或產品的相關資料可在說明輸入

at 2020-04-08 04:05, Support Team said: Not exactly this field name, but we may suggest user to use the last line of delivery address to input as it can then display in the invoice as well.

at 2020-04-08 04:12, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d3fff0fd9ec56843138e1/v/51eca35da19d69def961fe6b50f86bcf51f17e7f/image.png

at 2020-04-08 04:12, Gary Ho. said: 請問邊個FILED 先岩

at 2020-04-08 04:13, Gary Ho. said: 放左係PO DELI ADDRESS 既第4行

at 2020-04-08 04:13, Support Team said: delivery address 4

at 2020-04-08 04:14, Support Team said: 中/英都可以

at 2020-04-08 04:14, Gary Ho. said: {Supplier_Info.Delivery_Address_4__English_}

at 2020-04-08 04:14, Gary Ho. said: THIS?

at 2020-04-08 04:14, Support Team said: yes

at 2020-04-08 04:15, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d3fff0fd9ec56843138e1/v/7f85144e92021f00b92acf8bd777b90180530c5d/image.png

at 2020-04-08 04:15, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d3fff0fd9ec56843138e1/v/7cfdc534a5a845f731b613868de859145ee9c2c0/image.png

at 2020-04-08 04:15, Gary Ho. said: 無出

at 2020-04-08 04:16, Support Team said: 請截圖 designer 的欄位

at 2020-04-08 04:17, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d3fff0fd9ec56843138e1/v/923b520a63faa87cf62ce0930c1d274b22a75ab7/image.png

at 2020-04-08 04:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/729a11b430e04444b5e13da2cdd88047d0ab0a54/2020-04-08_12-18-58-採購訂單_-_Google_Chrome.png

at 2020-04-08 04:19, Support Team said: 看看properties 這2項

at 2020-04-08 04:20, Support Team said: 可能是不夠位顯示

at 2020-04-08 04:21, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d3fff0fd9ec56843138e1/v/b60609b61b124a0ffc02430846b2926cd97eaf8a/image.png

at 2020-04-08 04:21, Gary Ho. said: SET左

at 2020-04-08 04:21, Gary Ho. said: 都無

at 2020-04-08 04:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a6696c97a74727561f7a734137d1bf08744998d1/2020-04-08_12-24-46-採購訂單_-_Google_Chrome.png

at 2020-04-08 04:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/98a62b7694329b2a1720c66195e334e6a90087df/2020-04-08_12-24-51-採購訂單_-_Google_Chrome.png

at 2020-04-08 04:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a2f651f64a9a49ff2485bb482dcb1f9c58133d71/2020-04-08_12-25-27-採購訂單_-_Google_Chrome.png

at 2020-04-08 04:28, Support Team said: 我們試過沒有問題有沒有upload模板，或者po有沒有儲存？

at 2020-04-08 04:41, Gary Ho. said: PO應該無SAVE

at 2020-04-08 04:43, Gary Ho. said: {Purchase_Order_Info.Purchaser} 是那一個FILED

at 2020-04-08 04:43, Gary Ho. said: 輸入單那一行?

at 2020-04-08 04:44, Support Team said: CowEasy 應該沒有這欄

at 2020-04-08 04:46, Gary Ho. said: 但Default 你地人個REPORT有呢行

at 2020-04-08 04:46, Gary Ho. said: 我都係用最ORGINAL 既改

at 2020-04-08 04:47, Support Team said: CowEasy 未有銷售員/採購員功能，Purchaser 這個欄位應該是沒有用的

2020-04-08-Chat transcript on coweasy.com started on Wednesda-0287.json

at 2020-04-08 04:18, Michelle. said: 不好意思, 忘記入其初OPENING BALANCE 在那裡下載TEMPLATE

at 2020-04-08 04:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d501aad004c0e4504eb3f52a314f66abea56c5f4/2020-04-08_12-20-27-(主頁)_銷售_-_Google_Chrome.png

at 2020-04-08 04:23, Michelle. said: 我想問IMPORT TEMPLATE 係咪要好耐時間?

at 2020-04-08 04:24, Michelle. said: 我IMPORT SALES 有1500 條 LOAD 左一個hour

at 2020-04-08 04:28, Support Team said: 不同資料匯入的時間都不同，如只匯入科目表/客戶/庫存資料應該會較快，但如有opening 則相對要較長時間

at 2020-04-08 04:29, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d3dd80fd9ec5684127db4/v/a518fbe2fa47909d022d9813d879acf82959c66c/image.png

at 2020-04-08 04:29, Michelle. said: 不停轉

at 2020-04-08 04:30, Support Team said: 如紀錄多需要時間也長

2020-04-08-Chat transcript on coweasy.com started on Wednesda-0289.json

at 2020-04-08 07:02, Gary Ho. said: 我在自訂採購訂單內

at 2020-04-08 07:02, Gary Ho. said: 編輯後

at 2020-04-08 07:02, Gary Ho. said: 不能下載?

at 2020-04-08 07:03, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d70890fd9ec5684fdbc10/v/8da4b1007f093065553069c580438da716617c9c/image.png

at 2020-04-08 07:04, Gary Ho. said: CHROME 好像不斷LOADING 準備DL

at 2020-04-08 07:05, Support Team said: 這個頁面按編輯？

at 2020-04-08 07:05, Gary Ho. said: NO

at 2020-04-08 07:06, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d70890fd9ec5684fdbc10/v/b7d434c9b3d2abeaede89c8ab4a3f7583ec5e63b/image.png

at 2020-04-08 07:06, Gary Ho. said: 之前都可以

at 2020-04-08 07:06, Gary Ho. said: 現在不行

at 2020-04-08 07:06, Gary Ho. said: 左上角的SAVE BUTTON

at 2020-04-08 07:06, Support Team said: 在designer 按儲存或另存就會下載 mrt 文件

at 2020-04-08 07:06, Support Team said: 是沒有反應？

at 2020-04-08 07:06, Gary Ho. said: 沒有反應

at 2020-04-08 07:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a6179e62f7192eec25b40a0ebfe28fb055d75874/2020-04-08_15-07-36-採購訂單_-_Google_Chrome.png

at 2020-04-08 07:07, Support Team said: 另存有沒有

at 2020-04-08 07:08, Gary Ho. said: 也沒有反應

at 2020-04-08 07:08, Gary Ho. said: 現在試IE開

at 2020-04-08 07:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bfb71eb6f28cbe7bfd5d3203c229187ddcfb1a1f/2020-04-08_15-09-20-採購訂單_-_Google_Chrome.png

at 2020-04-08 07:09, Gary Ho. said: 無反應

at 2020-04-08 07:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ec19d6a6e06b369a365cfb1c58ceef30c601dce/圖片.png

at 2020-04-08 07:10, Support Team said: 留在這裡？

at 2020-04-08 07:10, Gary Ho. said: 用IE就正常

at 2020-04-08 07:11, Gary Ho. said: CHROME 不行

at 2020-04-08 07:11, Gary Ho. said: 太奇怪

at 2020-04-08 07:11, Gary Ho. said: 先關CHROME

2020-04-08-Chat transcript on coweasy.com started on Wednesda-0290.json

at 2020-04-08 06:07, Michelle. said: Opening balance - account AR AND AP 在AR AND AP 那邊不對不? BALANCE SHEET 便不會平,

at 2020-04-08 06:07, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d69da0fd9ec5684926f12/v/fdbda4b2f6b37dda8a4948179dc58a14208c7ae1/image.png

at 2020-04-08 06:09, Michelle. said: 如果美金戶口-OPENING BALANCE 我入USD Balance amount 再入匯率, 對不?

at 2020-04-08 06:23, Michelle. said: 我上年和今年USD EXCHANGE RATE 不同, 那如何處理?

at 2020-04-08 06:23, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d69da0fd9ec5684926f12/v/3133fbb3ecbd9c6b053133910c1fd481da285af2/image.png

at 2020-04-08 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/46e0c4fc5ca41c377786f0adbe1245438667dbb4/2020-04-08_14-36-37-基礎數據_-_Google_Chrome.png

at 2020-04-08 06:37, Support Team said: AR AP這裡入

at 2020-04-08 06:38, Support Team said: EXCHANGE RATE 直接入當時實際設定的就可以

at 2020-04-08 06:38, Michelle. said: 即係今年7.8

at 2020-04-08 06:38, Michelle. said: 對不?

at 2020-04-08 06:39, Support Team said: 入當時的

at 2020-04-08 06:39, Michelle. said: 7.83

at 2020-04-08 06:39, Support Team said: 今年的單據才入今年的匯率

at 2020-04-08 06:39, Michelle. said: 那我入7.83 - 入USD AMOUNT RIGHT?

at 2020-04-08 06:40, Support Team said: 是的

at 2020-04-08 06:42, Michelle. said: AP AND AR 大數TOTAL AMOUNT 也不要在BALANCE SHEET , 直接在AR AND AP INFORMATION 入DETAIL ?

at 2020-04-08 06:43, Support Team said: 是的，按客戶供應商輸入

at 2020-04-08 06:45, Michelle. said: 負債的item 入opening balance 要入" 減" 號?

at 2020-04-08 06:45, Support Team said: 是的

2020-04-08-Chat transcript on coweasy.com started on Wednesda-0291.json

at 2020-04-08 07:12, Gary Ho. said: IE 這裡沒問題

at 2020-04-08 07:12, Support Team said: 我們一直用chrome試都試不到問題

at 2020-04-08 07:18, Gary Ho. said: 太奇怪

at 2020-04-08 07:18, Gary Ho. said: CHROME 不行

2020-04-08-Chat transcript on coweasy.com started on Wednesda-0292.json

at 2020-04-08 08:01, Michelle. said: 我匯入OPENING BALANCE是不是在會計科目, 2 匯入資料匯入TEMPLATE?

at 2020-04-08 08:02, Support Team said: 是的，opening 和科目表一起匯入

at 2020-04-08 08:11, Michelle. said: 請問AR TEMPALTE AND AP TEMPLATE OPENING TEMPLATE 在那?

at 2020-04-08 08:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ffe3b4475d6b9ce5c532d507469409d586514d87/圖片.png

at 2020-04-08 08:14, Michelle. said: 匯出來個表有全部客戶INFROMATION , 如果沒有欠數我可否detele?

at 2020-04-08 08:14, Support Team said: 可以的

2020-04-08-Chat transcript on coweasy.com started on Wednesda-0293.json

at 2020-04-08 09:39, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8d8e400fd9ec5684f79b4b/v/8868bef43a3db75acc6ff92beb8593b02e7afcfa/image.png

at 2020-04-08 09:39, Gary Ho. said: 61190 Discounts Given 在報價單上怎樣SHOW 出來?

at 2020-04-08 09:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1f5f0fed592a8fcd8ec7fdfd2e0427f249f8178f/2020-04-08_17-41-05-報價單_-_Google_Chrome.png

at 2020-04-08 09:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3aa50a5abdfc997c47e4e9891426cd210a942c71/2020-04-08_17-41-15-Report_-_Google_Chrome.png

2020-04-09-Chat transcript on coweasy.com started on Thursday-0294.json

at 2020-04-09 02:36, Michelle. said: 請問財務報表在什麼地方按出來?

at 2020-04-09 02:37, Michelle. said: 找到了

at 2020-04-09 02:39, Michelle. said: 我IMPORT OPENING 有些FIGURE 匯入之後不同了

at 2020-04-09 02:40, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8e87ef0fd9ec5684238943/v/93a9058cc51b9ca6e800502487c9ff706dfcfcd5/image.png

at 2020-04-09 02:40, Michelle. said: BEFORE

at 2020-04-09 02:40, Michelle. said: AFTER

at 2020-04-09 02:40, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8e87ef0fd9ec5684238943/v/1c0f182cb4d3aa46234f9542e15a2f251353686a/image.png

at 2020-04-09 02:42, Support Team said: 請查看總分類帳看看是什麼紀錄影響了餘額

at 2020-04-09 02:42, Michelle. said: GENERAL LEDGER?

at 2020-04-09 02:42, Support Team said: 是的

at 2020-04-09 02:45, Michelle. said: 是不是"總分類帳?

at 2020-04-09 02:45, Support Team said: 是的

at 2020-04-09 02:47, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8e87ef0fd9ec5684238943/v/5a3013da3db4b6fdd6ecaa8895a3ec5824ba41f7/image.png

at 2020-04-09 02:49, Michelle. said: 我看沒有, 其他FIGURE 無問題有些FIGURE 有問題的

at 2020-04-09 02:54, Support Team said: 初始餘額的日期？balance sheet 查看什麼日期？

at 2020-04-09 02:55, Support Team said: 時間段match到的 general ledger 一定會顯示紀錄

at 2020-04-09 02:58, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8e87ef0fd9ec5684238943/v/75a1d0636f9ab3710b47b4b78cb6126500776b75/image.png

at 2020-04-09 02:59, Michelle. said: BALANCE SHEET 我查晁31/12/2018

at 2020-04-09 03:01, Support Team said: 那總分類帳再看前一些

at 2020-04-09 03:04, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8e87ef0fd9ec5684238943/v/3d5f9e74f4e4d78b30c71937f6d09f7c779abe39/image.png

at 2020-04-09 03:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eaf6c47c1dd06d5061aca761df435f7d23e73872/2020-04-09_11-06-21-公司設定_-_Google_Chrome.png

at 2020-04-09 03:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d6271a5f37f0b7ad88c89bf810111195478f013a/2020-04-09_11-06-12-基礎數據_-_Google_Chrome.png

at 2020-04-09 03:06, Support Team said: 這是什麼日期？

at 2020-04-09 03:08, Support Team said: 初始餘額日期如不對，請修改後再匯入一次

at 2020-04-09 03:09, Michelle. said: 可能係同事想把2013年開始大數帶入

at 2020-04-09 03:10, Support Team said: 初始餘額

at 2020-04-09 03:10, Michelle. said: 所以設定31122013

at 2020-04-09 03:11, Support Team said: 那即是 2013之後都要入紀錄？

at 2020-04-09 03:11, Michelle. said: 之後2019年開始帶明細

at 2020-04-09 03:11, Michelle. said: 應該是

at 2020-04-09 03:11, Michelle. said: 那是不是我要從2013年開始

at 2020-04-09 03:12, Support Team said: 如只入2019及之後的明細，輸入2018的餘額

at 2020-04-09 03:13, Michelle. said: 是我是輸入2018年的balance

at 2020-04-09 03:14, Support Team said: 那要改初始日期2019

at 2020-04-09 03:16, Michelle. said: 改了那2018年之前大數是不是不能再入?

at 2020-04-09 03:17, Support Team said: 是的，只入1個大數

at 2020-04-09 03:18, Michelle. said: 但如果我真的2018年之前大數便不可以了, 是嗎?

at 2020-04-09 03:19, Support Team said: 是的

at 2020-04-09 03:21, Michelle. said: 那要改初始日期2019

at 2020-04-09 03:21, Michelle. said: 在怎麼地方改?

at 2020-04-09 03:22, Michelle. said: 推介碼 562657初始日期 01/01/2014凍結日期設定凍結日期為此日及之前 01/01/2013年結日期 / 公司名稱

at 2020-04-09 03:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/08ed852a05298df2ad06d2004672d46026bd49ed/2020-04-09_11-06-12-基礎數據_-_Google_Chrome.png

at 2020-04-09 03:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/659fcb210e850ca49fa157cdb57caa26a7c17d1e/2020-04-09_11-06-21-公司設定_-_Google_Chrome.png

at 2020-04-09 03:24, Michelle. said: 我是2018年12月31?

at 2020-04-09 03:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bc7006f2f91527e34e1a352a25ff8163fe8ba806/2020-04-09_11-25-46-公司設定_-_Google_Chrome.png

at 2020-04-09 03:31, Michelle. said: 其實我發現只有負債ITEM FIGURE 不對

at 2020-04-09 03:33, Support Team said: 那查看general ledger，時間可以選2000 - 2019，看看是什麼紀錄影響

at 2020-04-09 03:37, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8e87ef0fd9ec5684238943/v/e09bf3652c0190ebabd56386d10adc4f3db6fd4b/image.png

at 2020-04-09 03:38, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8e87ef0fd9ec5684238943/v/55a2b1fecd0286498dafddeac5041e9b1ddc5d83/image.png

at 2020-04-09 03:40, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8e87ef0fd9ec5684238943/v/80b923fd9e75d8481df217866519e115f4055179/image.png

at 2020-04-09 03:40, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8e87ef0fd9ec5684238943/v/3e7830e8e805354e34c56ee78fbb65350b7782bc/image.png

at 2020-04-09 03:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/202ba7018cb6cd10b4b9989525f1c6abd28d5e66/圖片.png

at 2020-04-09 03:41, Support Team said: 負數直接入負數，不要用括號的格式

at 2020-04-09 03:46, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8e87ef0fd9ec5684238943/v/10b558cf12f5d2c64c8d7935011e9741ec4fd657/image.png

at 2020-04-09 03:46, Michelle. said: 我改一下, 再TRY

at 2020-04-09 03:55, Michelle. said: 解決了

at 2020-04-09 03:55, Michelle. said: 但

at 2020-04-09 03:56, Michelle. said: 35110 盈餘滾存3,875,530.83 0.00小計 3,875,530.83

at 2020-04-09 03:56, Michelle. said: 多了這個數

at 2020-04-09 03:58, Support Team said: 盈餘滾存是由其他所有科目的餘額計算的，和2018核數的不同？

at 2020-04-09 04:00, Michelle. said: 是, 我知道我先對下

2020-04-09-Chat transcript on coweasy.com started on Thursday-0295.json

at 2020-04-09 03:38, Jemswin - Account said: 請問你們提供的IR56 表格, 是否之前要入帳才可以用?

at 2020-04-09 03:38, Jemswin - Account said: 這服務我司可以用嗎?

at 2020-04-09 03:39, Support Team said: 是的，表格的金額是在會計帳計算的

at 2020-04-09 03:40, Support Team said: 可以使用，由於初創雲沒有支出模組，初創雲以上的都可以使用此功能

at 2020-04-09 03:41, Jemswin - Account said: 沒有用這方法入帳, 是否可以直接打入表格?

at 2020-04-09 03:42, Jemswin - Account said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8e93c90fd9ec5684c73d69/v/b4955071e6f1c27ea2710aa1fc670b0855215e85/image.png

at 2020-04-09 03:42, Jemswin - Account said: 不能使用

at 2020-04-09 03:42, Support Team said: 要管理員開啟其他用戶的權限

at 2020-04-09 03:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0011ee79be9a9cd6db1e95dec42ec0e222447775/2020-04-09_11-44-59-員工_提供商_-_Google_Chrome.png

at 2020-04-09 03:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d4fbb1c25556a49395964539b61e21d1d3cbcd0d/2020-04-09_11-45-39-IR56B_-_Google_Chrome.png

at 2020-04-09 03:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f926d06c5996520a6e8ad6c42d014aec4fe74cde/2020-04-09_11-46-25-僱主填報的薪酬及退休金報稅表_(IR56B)_-_Adobe_Acrobat_Reader_DC.png

at 2020-04-09 03:47, Support Team said: 可登記員工報稅表資料，下載可填寫PDF

2020-04-09-Chat transcript on coweasy.com started on Thursday-0296.json

at 2020-04-09 07:45, MS RIO CHEUNG. said: Re: Staff's salary and commission.

at 2020-04-09 07:45, MS RIO CHEUNG. said: I put salary under 65130 Wages & Salaries

at 2020-04-09 07:45, MS RIO CHEUNG. said: Is it a good idea to put also commission under this 65130?

at 2020-04-09 07:46, MS RIO CHEUNG. said: Or better to create a new item as 'Commission'?

at 2020-04-09 07:49, Support Team said: 這隨用戶需要，同一個或分開都可以

at 2020-04-09 07:49, MS RIO CHEUNG. said: It doesn't matter?

at 2020-04-09 07:54, Support Team said: 都有計MPF就沒有問題，只是分開較方便查看，之後也可計落IR56B表格

at 2020-04-09 07:56, MS RIO CHEUNG. said: ok, got it, thanks!

2020-04-09-Chat transcript on coweasy.com started on Thursday-0297.json

at 2020-04-09 08:01, jw-po@jemsiwn. said: 你好, 我入了INVOICE, 但在帳年找不到

at 2020-04-09 08:02, Support Team said: 時間段選長一些試試

at 2020-04-09 08:04, Support Team said: 帳齡報表？如果發票已收全款是不會顯示

at 2020-04-09 08:04, jw-po@jemsiwn. said: 時間已選長

at 2020-04-09 08:05, jw-po@jemsiwn. said: 發票未付.

at 2020-04-09 08:07, jw-po@jemsiwn. said: 可以怎處理?

at 2020-04-09 08:08, Support Team said: 可否提供發票編號，我們試試查找操作紀錄

at 2020-04-09 08:09, jw-po@jemsiwn. said: JW2020/011, JW2020/010, JW2020/009,JW2020/006

at 2020-04-09 08:10, jw-po@jemsiwn. said: JW2019/164

at 2020-04-09 08:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f330f299a92d544a3897f8e96d890dab43d0f958/image.png

at 2020-04-09 08:25, Support Team said: 操作記錄都有這些單據，是查看什麼找不到這些單？

at 2020-04-09 08:27, Support Team said: 是在發票紀錄，還是其他報表找不到？

at 2020-04-09 08:27, jw-po@jemsiwn. said: 在收款找不到,

at 2020-04-09 08:30, jw-po@jemsiwn. said: 收款/銷售找不到我開了的INVOICE,

at 2020-04-09 08:30, Support Team said: 客戶是對的？

at 2020-04-09 08:31, jw-po@jemsiwn. said: 是

at 2020-04-09 08:31, Support Team said: 發票紀錄可以見到？

at 2020-04-09 08:31, jw-po@jemsiwn. said: 但我要記錄是否已付款.

at 2020-04-09 08:32, jw-po@jemsiwn. said: 收款/銷售找不到, 在帳齡也找到.

at 2020-04-09 08:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0dadd2d124a3bc28834410ed5215970e0cae4b9/2020-04-09_16-33-29-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2020-04-09 08:34, Support Team said: 收取這欄有沒有數？

at 2020-04-09 08:37, jw-po@jemsiwn. said: 哦,

at 2020-04-09 08:38, Support Team said: 如已收全數，收款輸入/帳齡報表都不會顯示

at 2020-04-09 08:40, jw-po@jemsiwn. said: 我地是開了收據, 就找不到記錄

at 2020-04-09 08:41, Support Team said: 在收款紀錄搜尋

at 2020-04-09 08:41, jw-po@jemsiwn. said: 有沒方法開收據,不影響帳齡

at 2020-04-09 08:44, Support Team said: 應該不可以，收款是 settle AR，會直接影響帳齡報表

at 2020-04-09 08:45, jw-po@jemsiwn. said: OK, 謝

2020-04-09-Chat transcript on coweasy.com started on Thursday-0298.json

at 2020-04-09 04:28, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/636554cafe125371ebe7f5a22b57c4b6aae39428/image.png

at 2020-04-09 04:28, Michelle. said: OPENING BALANCE R/E 要入不?

at 2020-04-09 04:29, Support Team said: 可以不用輸入，系統會計算

at 2020-04-09 04:32, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/e35283d5abae82587e5c3579d7f2654a6b84b703/image.png

at 2020-04-09 04:33, Michelle. said: 不知35110 盈餘滾存800432 剛好是400216 X 2 = 800432

at 2020-04-09 04:34, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/cf7ace863b43979efe40c86beadc0e20cd6d6540/image.png

at 2020-04-09 04:34, Michelle. said: 但上年35110 盈餘滾存跑了個4278330 出來

at 2020-04-09 04:42, Support Team said: 報表查看什麼時間

at 2020-04-09 04:43, Support Team said: 如有數不對，可以查看general ledger，時間範圍選大些，看看是哪些紀錄有問題

at 2020-04-09 04:43, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/ca7f5b8ca3794117c28693db3fae936077765149/image.png

at 2020-04-09 04:45, Michelle. said: 402,799.58 AR 是很久未收到數

at 2020-04-09 04:45, Michelle. said: 4094667.36 AP 是2018年

at 2020-04-09 04:47, Support Team said: 2018及之前的數，在初始餘額輸入大數2019及之後的數，在系統輸入明細？

at 2020-04-09 04:47, Support Team said: 2018-12-31的報表，上年應該不會有數請查看總分類帳，看看有沒有數重複了，或沒有入

at 2020-04-09 04:48, Michelle. said: 那我2018年入大數, 我2019SETTLE 便看不到發票OR 付款明細

at 2020-04-09 04:49, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/f19a11ed54c93b1bff196dcab9fb5ab34d344ee4/image.png

at 2020-04-09 04:50, Michelle. said: 這裡寫是可以輸入明細

at 2020-04-09 04:53, Support Team said: 這也只是初始餘額的一部分請查看總分類帳，看看有沒有數重複了，或沒有入

at 2020-04-09 05:24, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/8bdc373614b77a1406c6111b94312391e932065c/image.png

at 2020-04-09 05:26, Michelle. said: AR general ledger before 2018/1/1/ 是402,799.58

at 2020-04-09 05:27, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/d84beede099054487b2a831068b26b2f2f5f7dd8/image.png

at 2020-04-09 05:28, Michelle. said: 真攪不明different 我已經找出來

at 2020-04-09 05:28, Michelle. said: 為何仍找不出原因

at 2020-04-09 05:32, Michelle. said: 攪了一個上午

at 2020-04-09 05:34, Michelle. said: 你可否入我的ACCOUNT 看一下嗎?

at 2020-04-09 05:37, Michelle. said: 推介碼 562657初始日期 01/01/2014凍結日期設定凍結日期為此日及之前 01/01/2013年結日期 / 公司名稱 Uchee Group Limited 公司名稱 (其他) 禹川集團有限公司(可留空) 必填欄位設定銷售必須填寫工程 / 店舖採購單必須填寫工程 / 店舖公司地址 (中文) 香港新界荃灣區11號海盛路One Midtown 28樓12室公司地址 (英文) Room 12, 28/F One Midtown, 11 Hoi Shing Road, Tsuen Wan, Hong Kong聯絡人

at 2020-04-09 05:37, Michelle. said: 初始日期 01/01/2014凍結日期設定凍結日期為此日及之前 01/01/2013

at 2020-04-09 05:38, Michelle. said: 這個未改有影響不?

at 2020-04-09 06:27, Support Team said: 是AR有問題？general ledger 請查看 retained earnings

at 2020-04-09 06:28, Support Team said: 初始日期只影響初始餘額輸入的日期，不影響計算

at 2020-04-09 06:37, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/81af724a27cf50e3ae5e5cf202001627f33fdc93/image.png

at 2020-04-09 06:39, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/c07e81d9125c98b21e1d92620c99ebd7bfbc0127/AR-1_08042020.xls

at 2020-04-09 06:39, Michelle. said: AR TEMPLATE

at 2020-04-09 06:40, Michelle. said: 同事說OPENING BALANCE 不要入AP AND AR 入

at 2020-04-09 06:41, Michelle. said: 在獨立的AR AND AP TEMPLATE 匯入明細

at 2020-04-09 06:41, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/2aac4882f3b74032487afb1b4784d5598496c06d/AP-1-08042020.xls

at 2020-04-09 06:42, Support Team said: 是的，科目表的ar ap 不要入初始餘額

at 2020-04-09 06:42, Michelle. said: 是, 我沒有入

at 2020-04-09 06:43, Michelle. said: 匯出總帳分類

at 2020-04-09 06:44, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/150a7569ec80afcaa37e7e58dad0c16604c05e1c/image.png

at 2020-04-09 06:44, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/69d91d838a0d10318266923f8989d950b5b0fe97/image.png

at 2020-04-09 06:44, Michelle. said: 那是什麼原因?

at 2020-04-09 06:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/147843ee213a38453c36693b99d1aed1ce23faef/圖片.png

at 2020-04-09 06:52, Michelle. said: 是,這些AP ,AR 為什麼會跌入了35100

at 2020-04-09 06:53, Support Team said: 這個數和核數有什麼不同

at 2020-04-09 06:53, Michelle. said: OPENING BALANCE TEMPLATE 沒有入

at 2020-04-09 06:53, Michelle. said: 我沒有這個盈餘

at 2020-04-09 06:55, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/7ceb710182509c0efe05791a2d80c6be2f8833af/image.png

at 2020-04-09 06:56, Michelle. said: 我只用了AR AND AR TEMPLATE 匯入

at 2020-04-09 06:56, Support Team said: 科目表之前有沒有匯入過 AR AP的初始？

at 2020-04-09 06:56, Michelle. said: 沒有

at 2020-04-09 06:58, Michelle. said: 你可不可以入我的ACCOUNT LOOK LOOK?

at 2020-04-09 06:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/29b6a69569ecb1b45fb44ceeb713a942d66a8650/2020-04-09_14-58-50-總分類賬_-_Google_Chrome.png

at 2020-04-09 06:59, Support Team said: general ledger 看看，2013-12-31，全部科目，有沒有錯

at 2020-04-09 07:03, Michelle. said: 什麼有沒有錯?

at 2020-04-09 07:04, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/d72729e191b95f7e6f8e0c2b93d25efe96ec41d9/image.png

at 2020-04-09 07:05, Support Team said: 看看和核數有沒有不同/多了/少了或重複了

at 2020-04-09 07:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14699a433760e26aed35e51e04f38b380790a95b/圖片.png

at 2020-04-09 07:06, Support Team said: 初始餘額日期是 2013-12-31？

at 2020-04-09 07:06, Support Team said: general ledger 只看這個日期，全部科目

at 2020-04-09 07:06, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/76a53b2eb06359f7633af9ee4604d2f7c61f9488/image.png

at 2020-04-09 07:07, Michelle. said: 看看和核數有沒有不同/多了/少了或重複了.?

at 2020-04-09 07:08, Michelle. said: 咪多左盈餘

at 2020-04-09 07:11, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/3b36fb80515f9ebda65bd0c9825349669f3a0d69/image.png

at 2020-04-09 07:12, Michelle. said: 今早咪找了個差異表

at 2020-04-09 07:15, Michelle. said: 2018年BANK BALANCE 可以放上年同今, 但AR 個數只放2018年之前2015年欠款, 而AP 只可以SHOW 在今年個數

at 2020-04-09 07:15, Support Team said: 2013-12-31

at 2020-04-09 07:15, Support Team said: general ledger 只看這個日期

at 2020-04-09 07:16, Michelle. said: 那沒影響

at 2020-04-09 07:16, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/6db13b42f8a2e5b310adbc106d3ce1eceeb2cb59/image.png

at 2020-04-09 07:17, Michelle. said: 現在是什麼原因?

at 2020-04-09 07:17, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/9ad944e1768afa2e5ac5a980b674074b4c2040bf/image.png

at 2020-04-09 07:19, Support Team said: 2018年 balance sheet，只有retained不對，其他數全部都對？

at 2020-04-09 07:19, Michelle. said: 是

at 2020-04-09 07:20, Michelle. said: 剛才差異表(黃色的地方)就是多出

at 2020-04-09 07:22, Michelle. said: Audit report 2018

at 2020-04-09 07:22, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/1f247b30950f80ccefeb8dabfaf5c01fa99fb954/image.png

at 2020-04-09 07:22, Support Team said: opening 有沒有入P&L item？

at 2020-04-09 07:22, Support Team said: 看看 trial balance 平不平

at 2020-04-09 07:23, Michelle. said: OPENING 沒有入P & L ITEM

at 2020-04-09 07:23, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/bdf51f231db84b4d6521dfae9010119c43532175/image.png

at 2020-04-09 07:24, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/60d8803cbf3db083e7304e6556cae19830bb5670/image.png

at 2020-04-09 07:27, Support Team said: 320000？

at 2020-04-09 07:30, Michelle. said: TRIAL BALANCE 是平

at 2020-04-09 07:31, Support Team said: 320000 是什麼item？

at 2020-04-09 07:31, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/05b8f4acd375ecdd1187bad25b4eb96bce7fbe3d/image.png

at 2020-04-09 07:32, Michelle. said: 我沒有入

at 2020-04-09 07:33, Support Team said: 320000 是不是多餘的？將320000的初始餘額改為0再匯入看看

at 2020-04-09 07:34, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/634e8f221345f328b082540ea20e4215af52d6b1/OPENING_BALANCE-R08042020.xls

at 2020-04-09 07:34, Support Team said: 如初始餘額本身沒有這個，看看general ledger 是在哪裡入的

at 2020-04-09 07:37, Michelle. said: 在那裡找?

at 2020-04-09 07:37, Support Team said: 總分類賬

at 2020-04-09 07:38, Michelle. said: 是吵

at 2020-04-09 07:39, Michelle. said: 呀

at 2020-04-09 07:46, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/045a9ed9bc40bef890387918967efcbf630c0d94/image.png

at 2020-04-09 07:46, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/4fe4305065736fd09ad2f448f67d8a85f1d7d648/image.png

at 2020-04-09 07:47, Michelle. said: 如何改成 '0"?

at 2020-04-09 07:48, Support Team said: 時間段選大些，先要找到紀錄，按紀錄連結可以打開查看是在哪裡輸入

at 2020-04-09 07:52, Michelle. said: 不成

at 2020-04-09 07:53, Michelle. said: 總帳分類, 出來全部科目也按不入的

at 2020-04-09 07:54, Michelle. said: 快死了:sweat_smile:

at 2020-04-09 07:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dfe63854942de5316597f6a7297dcc1d16fcf12a/2020-04-09_15-55-51-總分類賬_-_Google_Chrome.png

at 2020-04-09 07:56, Support Team said: 試試這樣搜尋

at 2020-04-09 07:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10c235b4959aa01d5b757b19dc8aec19204fe808/2020-04-09_15-56-24-總分類賬_-_Google_Chrome.png

at 2020-04-09 07:57, Support Team said: 找到的紀錄可以點擊打開查看

at 2020-04-09 08:00, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/f7d2a30362cab117e38ab30ccbe122bfc9c81787/image.png

at 2020-04-09 08:00, Michelle. said: 打開之後, 是這裡

at 2020-04-09 08:01, Michelle. said: 改不了的

at 2020-04-09 08:02, Support Team said: 再匯入科目表，這行的餘額改為 0

at 2020-04-09 08:03, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/a597166f2a14873112444cdd44943453669f5357/OPENING_BALANCE-R08042020.xls

at 2020-04-09 08:03, Michelle. said: 這個?

at 2020-04-09 08:03, Michelle. said: 本身是沒有數字

at 2020-04-09 08:04, Support Team said: 這行改為 0 再匯入

at 2020-04-09 08:07, Michelle. said: 改為0 意思是我入" 0"

at 2020-04-09 08:07, Support Team said: 是的

at 2020-04-09 08:08, Michelle. said: 試了沒分別

at 2020-04-09 08:11, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/474227806fb1ad97d6b4ff87b7f93f03467f3cef/image.png

at 2020-04-09 08:11, Michelle. said: 這個位本身" 灰了" 改不了

at 2020-04-09 08:12, Michelle. said: 已經整了一天, 如何是好?

at 2020-04-09 08:12, Michelle. said: 如果匯入2019年BANK PAYMENT

at 2020-04-09 08:13, Support Team said: 改 excel 匯入，這裡只用作查看

at 2020-04-09 08:13, Michelle. said: 什麼EXCEL ?

at 2020-04-09 08:13, Michelle. said: 你說BANK PAYMENT?

at 2020-04-09 08:14, Support Team said: 初始餘額，科目表

at 2020-04-09 08:14, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/71c67837e281648e1ca3825cac856d63cfb9efe5/OPENING_BALANCE-R08042020.xls

at 2020-04-09 08:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75bcdb1e6d255ea8f5a04e61a127768586c33e90/2020-04-09_16-14-42-account_637220451458690361.xls_-_LibreOffice_Calc.png

at 2020-04-09 08:14, Michelle. said: 不如你LOOK 下個FILE 先

at 2020-04-09 08:16, Support Team said: 輸入 0，不要留空，也不要顯示其他格式

at 2020-04-09 08:18, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/010924b5e69e8d5055ba5f8a1dd19c772b038d0e/image.png

at 2020-04-09 08:18, Michelle. said: 不如你LOOK 下個FILE 先

at 2020-04-09 08:19, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/3e877bfdfd6b070726b3580b31cae63d025b2d51/OPENING_BALANCE-R08042020.xls

at 2020-04-09 08:20, Michelle. said: 另外: 我要匯入2019BANK PAYMENT 在那地方做? 奴BANK PAYMENT 涉及AR RECEIVED AP RECEIVED 的如何匯入?

at 2020-04-09 08:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9d586a79775d07761e8e4bc927fa66542527b0d1/OPENING_BALANCE-R08042020.xls

at 2020-04-09 08:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bbe6953d51708d705603d40bc4f8a604ec3c0dad/image.png

at 2020-04-09 08:22, Support Team said: 試試匯入

at 2020-04-09 08:22, Support Team said: 付款收款沒有匯入，只可以在銷售/採購模組的付款/收款選客戶/供應商輸入

at 2020-04-09 08:26, Michelle. said: 你意思是AP , AR - 2019年1月收款要在SYSTEM 內重新輸入?

at 2020-04-09 08:26, Support Team said: 是的

at 2020-04-09 08:27, Michelle. said: 死得

at 2020-04-09 08:31, Michelle. said: 匯入了, 也沒改變

at 2020-04-09 08:34, Michelle. said: 1 073 160 245

at 2020-04-09 08:34, Michelle. said: 3613

at 2020-04-09 08:36, Michelle. said: vyg324

at 2020-04-09 08:37, Michelle. said: 2n3t2h

at 2020-04-09 08:38, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e8ea08c0fd9ec5684787a32/v/68814da0839a8501f3690d646d7b794fb51a6e1d/image.png

2020-04-13-Chat transcript on coweasy.com started on Monday, -0300.json

at 2020-04-13 05:22, Michelle. said: 在戶口同戶口之間FUND TRANSFER 是在什麼地方入:

at 2020-04-13 05:22, Michelle. said: 如果我是USD 32,000.00 , 入HKD250660,8

at 2020-04-13 05:23, Michelle. said: 我usd fix RATE SYSTEM IS 7.8 但ACTUAL 7.8331500, 中間有存在EXCHANGE DIFFERENCE

at 2020-04-13 05:24, Michelle. said: Exchange differece hkd1060.80

at 2020-04-13 05:25, Support Team said: 不好意思，由於今天是公眾假期，支援服務暫停，請明天再提問，謝謝

2020-04-14-Chat transcript on coweasy.com started on Tuesday,-0306.json

at 2020-04-14 04:30, Candy Yip. said: 請問如何使用Bank of China (HK) 匯入CSV資料

at 2020-04-14 05:01, Support Team said: you may firstly download CSV from BOC online baning

at 2020-04-14 05:01, Support Team said: online banking

2020-04-14-Chat transcript on coweasy.com started on Tuesday,-0307.json

at 2020-04-14 03:21, Daniel Hui. said: Hi Tracy, good morning

at 2020-04-14 03:21, Daniel Hui. said: please advise where can I download the sales by invoice by items?

at 2020-04-14 03:23, Daniel Hui. said: We have two accounts in CowEasy, I need to download sales invoice with item detail from the old CowEasy, then upload into the current CowEasy.

at 2020-04-14 03:24, Support Team said: You may see Sale By Inventory

at 2020-04-14 03:25, Support Team said: Then you need to export invoice records

at 2020-04-14 03:25, Daniel Hui. said: Sales By Inventory is by items not by invoice number

at 2020-04-14 03:27, Daniel Hui. said: which "invoice records"

at 2020-04-14 03:28, Daniel Hui. said: when I upload to current CowEasy, I need to assign an invoice number

at 2020-04-14 03:29, Support Team said: 不如我先講第一件事，你首先去發票輸入面，上面工具列匯出發票紀錄

at 2020-04-14 03:30, Support Team said: 至於需不需要重設發票編號，這個是由你決定

at 2020-04-14 03:30, Daniel Hui. said: "Invoice List" only have the total

at 2020-04-14 03:30, Support Team said: 本身舊戶口有發票編號你可以用，也可以再重新給它

at 2020-04-14 03:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86bc4d2bfa6f82d3e581e52bc0b345f3579eb77d/Screenshot_20200414-113158_Chrome.jpg

at 2020-04-14 03:33, Support Team said: 之後你需要選擇相關時段的發票才選擇匯出

at 2020-04-14 03:49, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9525bf0fd9ec5684d2d0aa/v/89a6536907e03f2a764a0ac7af7b46657261d3ad/image.png

at 2020-04-14 03:49, Daniel Hui. said: the "Export" button no response. also this is the invoice total only, no details.

at 2020-04-14 05:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac5ad7b659b487701ab7a4333d4a38cb0bf84274/image.png

at 2020-04-14 05:14, Support Team said: tick what records if need

2020-04-14-Chat transcript on coweasy.com started on Tuesday,-0308.json

at 2020-04-14 05:36, Support Team said: Hello, for the deposit $3000

at 2020-04-14 05:36, Support Team said: you may go to invoice page

at 2020-04-14 05:36, Michelle. said: YES, 我想問客戶在10月先付了$3000, 我們預收款, 之前用SYSTEM 可以在客戶收款選預收

at 2020-04-14 05:37, Michelle. said: 之后11月份出INVOICE 再SETTLED INVOICE, 對沖的

at 2020-04-14 05:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/30dd2f3496a8539258def2311a9ba0375520ba69/image.png

at 2020-04-14 05:38, Support Team said: please refer this tag

at 2020-04-14 05:38, Michelle. said: THANK, I LOOK LOOK

at 2020-04-14 05:40, Michelle. said: 你這個在什麼地方選?

at 2020-04-14 05:40, Support Team said: Invoice input page

at 2020-04-14 05:40, Support Team said: at right hand side

at 2020-04-14 05:41, Support Team said: use cursor to touch it out

at 2020-04-14 05:41, Michelle. said: Found la

at 2020-04-14 05:41, Michelle. said: thank

2020-04-14-Chat transcript on coweasy.com started on Tuesday,-0310.json

at 2020-04-14 07:26, Michelle. said: 請問System 有無一個function 是一了一次之后按12次, 自動之后12月個月便會自動產生?

at 2020-04-14 07:27, Michelle. said: 例如: 折舊, 個個月也是一樣,

at 2020-04-14 07:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4a1334f8af375309c963456f5f4787dbc01e40b3/image.png

at 2020-04-14 07:36, Support Team said: 由於這個是優化的功能，和我們其他用戶一樣，如需要可以用$800 的一次過收費加下去

2020-04-14-Chat transcript on coweasy.com started on Tuesday,-0311.json

at 2020-04-14 07:51, Michelle. said: 如果BANK PAYMENT , 可否也可以選供應商?

at 2020-04-14 07:52, Michelle. said: 例如: BANK 付水費

at 2020-04-14 07:52, Michelle. said: DR : 電費- 選VENDOR CLP POWER $100

at 2020-04-14 07:52, Michelle. said: CR : BANK $100

at 2020-04-14 07:53, Michelle. said: 只有說明選?

at 2020-04-14 08:15, Support Team said: you may do in here

at 2020-04-14 08:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9dc968803b1c08075723538960b361f8fd16d765/image.png

2020-04-15-Chat transcript on coweasy.com started on Wednesda-0316.json

at 2020-04-15 08:00, Michelle. said: ho

at 2020-04-15 08:01, Michelle. said: 我想購買多一個用戶?

at 2020-04-15 08:02, Michelle. said: 在平台選了額外用戶 1

at 2020-04-15 08:02, Michelle. said: 但沒出金額

at 2020-04-15 08:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/854c99eb744ff173adba6decc13d259b9eb976ef/-28-23-現有使用期訂購新增用戶.png

at 2020-04-15 08:04, Michelle. said: 之前報是2136

at 2020-04-15 08:04, Michelle. said: 現在是2188

at 2020-04-15 08:04, Michelle. said: 現在是2188.8

at 2020-04-15 08:08, Support Team said: 之前是什麼時候？系統訂購時每多訂購12個月都有不同折扣：

at 2020-04-15 08:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/84049c8d12de4439721623f3af8137f9e803e40d/2020-04-15_16-07-54-收費_-_Google_Chrome.png

at 2020-04-15 08:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/81fa4bb8905a95a8b13d949f55f0d121c0fcaec6/2020-04-15_16-07-59-收費_-_Google_Chrome.png

at 2020-04-15 08:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/609515f8985dab5c14194a865d2bcc15708e4a4b/2020-04-15_16-08-05-收費_-_Google_Chrome.png

2020-04-15-Chat transcript on coweasy.com started on Wednesda-0317.json

at 2020-04-15 09:12, Michelle. said: 之前報2136, 一個額外用戶

at 2020-04-15 09:12, Michelle. said: 現在網上平台是2188.8

at 2020-04-15 09:13, Support Team said: 之前是什麼時候？系統訂購時每多訂購12個月都有不同折扣：

at 2020-04-15 09:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4a5c42ce58556ddc650b48d4e876632df9d093a5/2020-04-15_16-07-59-收費_-_Google_Chrome.png

at 2020-04-15 09:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a40c0741e9c4fc83040bfec0feaeab0ec49c765b/2020-04-15_16-07-54-收費_-_Google_Chrome.png

at 2020-04-15 09:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e1fa56f6d90852833b4cbd22d3b61ab388fcdc2b/2020-04-15_16-08-05-收費_-_Google_Chrome.png

at 2020-04-15 09:16, Michelle. said: 我在系統能CHECK 到EFFECTIVE DATE 嗎?

at 2020-04-15 09:17, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e96cf680fd9ec56844ec59a/v/81a8923503736e38be2e42b726fe24db91852730/掃描0171.pdf

at 2020-04-15 09:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b87774ecb97f9f6dcdfcb4904f3e4612cb619134/2020-04-15_17-17-13-訂購_-_Google_Chrome.png

at 2020-04-15 09:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6bfaf0135fe657f15e277f0cf67b4c8629de647d/2020-04-15_17-16-54-訂購_-_Google_Chrome.png

at 2020-04-15 09:19, Michelle. said: 你只說出差額是什麼便可以了

at 2020-04-15 09:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0165394f712597c35f219661de810d0a5698af41/2020-04-15_17-19-50-訂購_-_Google_Chrome.png

at 2020-04-15 09:20, Michelle. said: DIFFERENCE $2136-$2188.80=$52.80 是什麼原因

at 2020-04-15 09:20, Support Team said: 有顯示計算

at 2020-04-15 09:21, Support Team said: 2136是否多個月前按 24個月計算的？

at 2020-04-15 09:21, Michelle. said: YES

at 2020-04-15 09:23, Support Team said: 你現在的使用期剩餘應該少於24個月，自動按12個月計算的

at 2020-04-15 09:24, Michelle. said: 愈遲買愈貴?

at 2020-04-15 09:28, Support Team said: 訂購時的 24個月比現在的較多折扣

at 2020-04-15 09:42, Michelle. said: 我是使用CREDIT CARD 付款

at 2020-04-15 09:42, Michelle. said: 在平台如果付款?

at 2020-04-15 09:43, Support Team said: paypal 可以直接用 CREDIT CARD

at 2020-04-15 09:43, Michelle. said: INVOICE 我見已出3667, 未付

at 2020-04-15 09:43, Michelle. said: 是, 剛才付不了,叫我回商家

at 2020-04-15 09:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/454f9d8ae43a9ebdeaae81cec0b20ddd2334cb15/2020-04-15_17-43-39-訂購_-_Google_Chrome.png

at 2020-04-15 09:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1c7358a1f7e1d0ce323d125f5b0ee589232ddf33/2020-04-15_17-44-25-登入_PayPal_帳戶_-_Google_Chrome.png

at 2020-04-15 09:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f21360cdcb7ad39c4cebd28f2ad65a59ef1c1e67/2020-04-15_17-44-47.png

at 2020-04-15 09:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/02c54e4d766f4cd0e3e6c03d5df112b59bec50cb/2020-04-15_17-45-12-訂購_-_Google_Chrome.png

at 2020-04-15 09:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/74c8a7e97d476335ea57830b68a1537ab18ed7fd/2020-04-15_17-45-52-賬單明細總覽_-_Google_Chrome.png

at 2020-04-15 09:46, Support Team said: 這裡可以找到訂購紀錄

2020-04-16-Chat transcript on coweasy.com started on Thursday-0319.json

at 2020-04-16 08:43, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9818e00fd9ec5684f45d57/v/e618f65e7e6afa8f5d906afce2a03ad5e0ce138c/image.png

at 2020-04-16 08:43, Sandy Cheung. said: Hi, may I know why I can't choose another year?

at 2020-04-16 08:44, Sandy Cheung. said: such as the year after 2020

at 2020-04-16 08:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/598e4c5609cfd26ecf035d7e54916dc94c145297/image.png

at 2020-04-16 08:46, Support Team said: 試試先選 CF 的日期

at 2020-04-16 08:46, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9818e00fd9ec5684f45d57/v/f655a95c3bf5691a0c6c52be0bcd2c33a5036165/image.png

at 2020-04-16 08:47, Sandy Cheung. said: but still can not go it

at 2020-04-16 08:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f6b3b8d266e9229b47f15631c93fd6d36acae7c2/image.png

at 2020-04-16 08:47, Support Team said: 那試試這個

at 2020-04-16 08:47, Sandy Cheung. said: it still can't

at 2020-04-16 08:48, Sandy Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9818e00fd9ec5684f45d57/v/1ea01a02f0c8e9a3edc5132aea790ce27780e7ce/image.png

at 2020-04-16 08:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a88d6f4c0a897a7650a48a25e7f4aa92a3047527/image.png

at 2020-04-16 08:49, Support Team said: 先選entry的日期

at 2020-04-16 08:50, Support Team said: 應該是限制了 BF Date <= entry dates <= CF DateBF Date 不可以早於 entries

at 2020-04-16 08:51, Sandy Cheung. said: OK, but the system is updated? I remember there is no this situation before?

at 2020-04-16 08:52, Support Team said: 應該是的

2020-04-17-Chat transcript on coweasy.com started on Friday, -0320.json

at 2020-04-17 02:27, Daniel Hui. said: what happen to the menu, so strange

at 2020-04-17 02:31, Support Team said: 功能並沒有改變，只是加了少量提示

2020-04-17-Chat transcript on coweasy.com started on Friday, -0321.json

at 2020-04-17 03:15, Samuel. said: Hello, 我公司的coweasy 剛剛到期，想問數據會保留多久？（如未能及時續期)

at 2020-04-17 03:17, Support Team said: 配合稅局規定，數據會保留7年

at 2020-04-17 03:20, Samuel. said: 另外續期月份可以開放短一點嗎(現在最短的續期時段是六個月)

at 2020-04-17 03:21, Support Team said: 由於公司規定，至少訂購6個月

2020-04-17-Chat transcript on coweasy.com started on Friday, -0322.json

at 2020-04-17 03:48, 春田花花幼兒園總部. said: halo

at 2020-04-17 03:48, 春田花花幼兒園總部. said: 點解上唔到coweasy

at 2020-04-17 03:49, Support Team said: 我們試過可以上到

at 2020-04-17 03:49, 春田花花幼兒園總部. said: 好吧

at 2020-04-17 03:49, Support Team said: 是現在上不到？

at 2020-04-17 03:51, 春田花花幼兒園總部. said: 現在上到了

2020-04-17-Chat transcript on coweasy.com started on Friday, -0323.json

at 2020-04-17 03:43, May Lee. said: 請問怎樣更改庫存數量?

at 2020-04-17 03:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7a0282e52a40485dbf8434d99eecd91ad813c219/2020-04-17_11-45-56-庫存調整轉入_-_Google_Chrome.png

at 2020-04-17 03:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/485130a86ae2834ea128f665508fd082a1c212fb/2020-04-17_11-47-05-庫存調整轉入_-_Google_Chrome.png

at 2020-04-17 03:48, Support Team said: 單價入採購價/成本價

at 2020-04-17 03:50, Support Team said: 如要調整減少庫存，在庫存調整轉出

at 2020-04-17 04:01, May Lee. said: 不明白Sorry!

at 2020-04-17 04:02, May Lee. said: 我產品是BV/BA/12B

at 2020-04-17 04:02, May Lee. said: 怎樣入數

at 2020-04-17 04:03, Support Team said: 是盤點後產品實際數量和系統不同？還是採購入貨？

at 2020-04-17 04:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b75875b63fbaf1efc2b3f7a074937ef799519d5c/2020-04-17_12-08-40-(主頁)_採購_-_Google_Chrome.png

at 2020-04-17 04:09, Support Team said: 這裡採購入貨

at 2020-04-17 04:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1450300881ecf868169265c9412acf2a8cdbf629/2020-04-17_12-08-50-(主頁)_庫存_-_Google_Chrome.png

at 2020-04-17 04:09, Support Team said: 這裡調整

at 2020-04-17 04:09, May Lee. said: 之前入數是BV/BA/12A, 但現在要分數

at 2020-04-17 04:10, Support Team said: 什麼分數？

at 2020-04-17 04:11, May Lee. said: 入錯項目數

at 2020-04-17 04:12, May Lee. said: 要分開

at 2020-04-17 04:20, Support Team said: 採購單是否付款？未付款的可以直接修改

at 2020-04-17 04:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5228b1080a8c63dc26b4b2d6f2af183a280d2ef4/2020-04-17_12-18-56-庫存調整轉入_-_Google_Chrome.png

at 2020-04-17 04:21, Support Team said: 如要做調整，在庫存調整轉入單價入採購價/成本價，數量輸入負數為轉出例子是減少10件 D 增加 10件 E

2020-04-17-Chat transcript on coweasy.com started on Friday, -0325.json

at 2020-04-17 07:31, Michelle. said: Dear Mei,Your form is completed and uploaded.Please note below: Please check, thanksBest regardsMatthew

at 2020-04-17 07:32, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9959b60fd9ec5684f1346e/v/2fa44355ba9adad5764d7588ade2be778dead9c2/image.png

at 2020-04-17 07:32, Michelle. said: 請問你同事說UPLOAD了,請問在那裡?

at 2020-04-17 07:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7ed784d3950f975db5f347f27037ee33050a83b1/2020-04-17_15-33-54-報價單_-_Google_Chrome.png

at 2020-04-17 07:34, Support Team said: 第2張

at 2020-04-17 07:36, Michelle. said: LOGO 我如何加入去?

at 2020-04-17 07:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/044398abbddcd04a9cc3c43b7dd3551adae0a828/-49-01-主頁.png

at 2020-04-17 07:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93ac16682f9666259fbca651aa109ba64ef73dd8/45_37-公司設定.png

at 2020-04-17 07:40, Michelle. said: 上載了之後?

at 2020-04-17 07:40, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9959b60fd9ec5684f1346e/v/a1d41dd22e449cb09957baaa1c4bc0b85cb6c1c3/image.png

at 2020-04-17 07:41, Michelle. said: 這是不是代表已UPLOAD

at 2020-04-17 07:41, Michelle. said: 那報價單沒見出來?

at 2020-04-17 07:42, Support Team said: 剛剛上傳？有沒有按儲存？

2020-04-17-Chat transcript on coweasy.com started on Friday, -0326.json

at 2020-04-17 08:20, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9963ce0fd9ec56849c39f7/v/737f82b768ab92ec24c57a5b948c16cfcd5168b7/logO.pdf

at 2020-04-17 08:21, Michelle. said: 我放了公司logo 上去, 但很小

at 2020-04-17 08:21, Michelle. said: 該如何處理?

at 2020-04-17 08:21, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9963ce0fd9ec56849c39f7/v/e0d5b653ed6ad9979567f4ec8be1ebb8af46d699/UCHEE_SYNERGY-page0001.jpg

at 2020-04-17 08:22, Michelle. said: 我本身是這個file

at 2020-04-17 08:23, Support Team said: logo 不要太多留白

at 2020-04-17 08:28, Michelle. said: 那如調整?

at 2020-04-17 08:30, Support Team said: 可以用小畫家/Photoshop 等軟件裁減走D吉位

2020-04-17-Chat transcript on coweasy.com started on Friday, -0328.json

at 2020-04-17 04:25, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e991edb0fd9ec568472042c/v/a0c4975be3a5b9d83ba8885df1ecad553c706d38/image.png

at 2020-04-17 04:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a5313036aef1d5d887b905b47859d55c43b7e08/2020-04-17_12-27-31-Invoice_(Customers)_-_Google_Chrome.png

at 2020-04-17 04:29, Support Team said: delivery note date 預設顯示這欄

at 2020-04-17 09:43, Daniel Hui. said: Hi Tracy, does CowEasy have Financial Cashflow Statement?

at 2020-04-17 09:45, Support Team said: CowEasy 並沒有 Cash Flow 功能

2020-04-20-Chat transcript on coweasy.com started on Monday, -0330.json

at 2020-04-20 02:16, Cass Hui. said: Hi Tracy, the new menu is not user friendly, could the menu back to the old appearance

at 2020-04-20 04:28, Cass Hui. said: Hi Tracy, please advise how to download yearly invoice: by invoice by item?

at 2020-04-20 04:28, Cass Hui. said: what is the quickest way

at 2020-04-20 04:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/33fae0414e2215947748482b9a8b2fef3335a551/2020-04-20_12-32-04-(Main_Page)_Sales_-_Google_Chrome.png

at 2020-04-20 04:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/700df965e1362913596048d2a6851e6b7d75160f/2020-04-20_12-32-32-Sales_Report_-_Google_Chrome.png

at 2020-04-20 04:34, Support Team said: sales report 可按日期/發票編號排序

at 2020-04-20 04:36, Cass Hui. said: We have two accounts in CowEasy, I need to get the old data, review , correct . then upload to new account (current)

at 2020-04-20 04:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1fa16063dc61a1eca03f0b3885ffe9761edc606/2020-04-20_12-37-32-Bills_Import_-_Google_Chrome.png

at 2020-04-20 04:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db315d00e2a832d94f37d6fd4973cd383db547e1/2020-04-20_12-38-57.png

at 2020-04-20 04:39, Support Team said: 可在這裡匯出匯入單據

at 2020-04-20 04:54, Cass Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9cfeb50fd9ec5684442b5a/v/ce65fc41bdc4b3f566c2d0a9ffcc1ce7c2af6c8b/image.png

2020-04-20-Chat transcript on coweasy.com started on Monday, -0331.json

at 2020-04-20 05:28, Daniel Hui. said: Hi Tracy, are there a place to download invoice with receipt.

at 2020-04-20 05:28, Daniel Hui. said: that is an invoice list by item,with payment

at 2020-04-20 05:30, Support Team said: 只有發票有匯出匯入功能，收款沒有

at 2020-04-20 06:34, Daniel Hui. said: Hi Tracy, the export of invoice , did not have total invoice sum as shown on screen

at 2020-04-20 06:36, Support Team said: 匯出匯入功能只匯出輸入的資料，不會有統計資料

2020-04-20-Chat transcript on coweasy.com started on Monday, -0332.json

at 2020-04-20 08:53, Joyce. said: Hi. I found that the balance sheet is not balanced. Only a very small difference. Wondering if this is caused by rounding

at 2020-04-20 08:53, Joyce. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9d5b0e0fd9ec5684c9441e/v/aae53c5a08147f058fb421dc7e759533805a2878/image.png

at 2020-04-20 08:56, Support Team said: 查看balance sheet 只顯示2個小數位

at 2020-04-20 08:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/be55f50191fa7e51b00cb66675d901e00ffa93e5/2020-04-20_16-54-43-Statement_of_Financial_Position_(1).xls_-_LibreOff.png

at 2020-04-20 08:56, Support Team said: 可試試匯出excel，最多可顯示4個

at 2020-04-20 08:58, Joyce. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9d5b0e0fd9ec5684c9441e/v/badafb3fd48697c2ffed739cee2af9bbe14facdf/image.png

at 2020-04-20 08:59, Joyce. said: can't solve this issue? I understand this is only a very small difference. But the face of BS looks not good with this issue.

at 2020-04-20 09:05, Support Team said: TB 有沒有difference？

at 2020-04-20 09:06, Joyce. said: Yes, the same. 0.01 difference

2020-04-22-Chat transcript on coweasy.com started on Wednesda-0335.json

at 2020-04-22 02:52, Tony. said: i was uploaded the bank statement yesterday, how can i find it now ?

at 2020-04-22 02:53, Tony. said: hi vivian, i was uploaded the bank statement yesterday, how can i find it now ?

at 2020-04-22 02:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0c7d48a75bec5b544bbf2fd4feb05a074fb9ac1f/2020-04-22_10-54-46-(主頁)_會計_-_Google_Chrome.png

at 2020-04-22 02:57, Tony. said: got it . thanks

2020-04-22-Chat transcript on coweasy.com started on Wednesda-0336.json

at 2020-04-22 02:12, Joyce. said: Hi, for sales receipt functions, can i search a particular invoice number instead of customer?

at 2020-04-22 02:12, Joyce. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9fa4a40fd9ec5684821423/v/38b5d9245aae40366f018e449ef3863bef65ff30/image.png

at 2020-04-22 02:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/29502b94c849a6d1365fe809557de756191dd8ab/2020-04-22_10-16-51-List_Invoice_(Customers)_-_Google_Chrome.png

at 2020-04-22 02:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0c033079ac7b9f12c00146d0c5455410e607b1f1/2020-04-22_10-17-31-Invoice_(Customers)_-_Google_Chrome.png

at 2020-04-22 02:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/044431e21a9497d132c59df7358c2e210d793b81/2020-04-22_10-17-51-Receipt_(Customers)_-_Google_Chrome.png

at 2020-04-22 02:19, Support Team said: 可在發票紀錄搜尋，發票頁面有unsettled 的金額，按連結可轉去收款頁面

at 2020-04-22 02:22, Joyce. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9fa4a40fd9ec5684821423/v/e0458ad13277212cf26e0869e8be73a86d8165de/image.png

at 2020-04-22 02:22, Joyce. said: "Receive (HKD)" this linkage also can click to receive function, right?

at 2020-04-22 02:23, Support Team said: 是的，是一樣的功能

2020-04-22-Chat transcript on coweasy.com started on Wednesda-0338.json

at 2020-04-22 06:35, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e9fe18c0fd9ec568402986a/v/cf517f9bd6f4df921e10079c749e98e928a2e45a/image.png

at 2020-04-22 06:35, Michelle. said: 我見單$2112

at 2020-04-22 06:36, Michelle. said: 但SHOW 2188.8

at 2020-04-22 06:36, Michelle. said: 現在付$ 如何處理?

at 2020-04-22 06:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/26259aaab87a8e3952a09b151ad0c39add9e0f79/2020-04-22_14-40-29-訂購_-_Google_Chrome.png

at 2020-04-22 06:44, Support Team said: 新加用戶應該是開始日期不同而計算有所不同可以再下單，日期由當日開始計算

at 2020-04-22 07:19, Michelle. said: 如果在STOCK 入CUSTOMER PRICE, 是不是在建議零售價到入?

at 2020-04-22 07:21, Support Team said: 批發價/零售價都可以，主要用於出單時自動填寫報價單/發票出貨頁面預設用批發價零售頁面預設用零售價

at 2020-04-22 07:21, Michelle. said: ok?

2020-04-22-Chat transcript on coweasy.com started on Wednesda-0339.json

at 2020-04-22 08:46, Daniel Hui. said: Hi, Tracy, are there menu to lock a voucher

at 2020-04-22 08:48, Support Team said: 現時只有發票和相關單據有lock功能，會計輸入暫時未有

2020-04-23-Chat transcript on coweasy.com started on Thursday-0341.json

at 2020-04-23 05:20, Candy Yip. said: hello 我想將入USD Current 轉去HKD Saving 但係好似Duplicate左

at 2020-04-23 05:21, Support Team said: 只需在其中一個account轉1次

at 2020-04-23 05:23, Candy Yip. said: 但係個currency會唔岩

at 2020-04-23 05:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8f6da0763ea39d2937a9da2f8a4274c58c8c5d87/-49-20-會計人員輸入.png

at 2020-04-23 05:26, Candy Yip. said: 好

at 2020-04-23 05:27, Support Team said: 月結單同時只處理相同的貨幣可在其他輸入-會計人員輸入直接debit credit

at 2020-04-23 05:27, Support Team said: 剛才顯示的圖是用其他會計輸入

2020-04-24-Chat transcript on coweasy.com started on Friday, -0347.json

at 2020-04-24 04:26, Candy Yip. said: 想問下收款紀錄可以係邊度查閱

at 2020-04-24 04:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/67d4ee252521b0f0bb66371186074c14fb368f2e/2020-04-24_12-27-29-(主頁)_銷售_-_Google_Chrome.png

at 2020-04-24 04:29, Support Team said: 所有輸入頁面的紀錄，都可以在主頁右側報表/列表欄找到

2020-04-24-Chat transcript on coweasy.com started on Friday, -0348.json

at 2020-04-24 08:06, Joey Fong. said: Hi, 可否將我a/c reset？將所有存貨item delete, 所有數字為$0. 因早是試用你公司服務，我只是做demo 試入. Thanks

at 2020-04-24 08:07, Support Team said: 是清除所有資料？

at 2020-04-24 08:07, Support Team said: 包括所有單據，科目表，客戶，庫存所有資料？

at 2020-04-24 08:08, Joey Fong. said: Yes

at 2020-04-24 08:09, Support Team said: 請電郵至 support@coweasy.com 申請清除所有資料，同事確認後可處理。

2020-04-24-Chat transcript on coweasy.com started on Friday, -0349.json

at 2020-04-24 08:09, Michelle. said: 我要INVOICE 打送貨日期, 應在什麼位置?

at 2020-04-24 08:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b66564159a482652fd1f15df3e67ead7a140c04/2020-04-24_16-11-23-1_new_message_-_Google_Chrome.png

at 2020-04-24 08:14, Support Team said: 1 庫存出貨日期，直接影響庫存扣數的日期2 送貨單日期，只用於單據顯示，不影響庫存

2020-04-24-Chat transcript on coweasy.com started on Friday, -0350.json

at 2020-04-24 08:40, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ea2a5070fd9ec56845a3276/v/0c2787e2577c4cf999877d34c16c1a34252df4ac/Doc1.docx

at 2020-04-24 08:40, Michelle. said: 我右上角找不到送貨日期

at 2020-04-24 08:42, Michelle. said: 如在左下角打了送貨日期是25.4 但INVOICE 出來也是24/4

at 2020-04-24 08:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3983b50379de231dd4799d7d54db26f9990cec6d/2020-04-24_16-42-12-銷售（出貨）_-_Google_Chrome.png

at 2020-04-24 08:43, Support Team said: 如送貨日期隱藏了，可在選擇欄位選擇顯示

at 2020-04-24 08:43, Support Team said: 發票PDF預設顯示發票日期

at 2020-04-24 08:44, Support Team said: 不是顯示庫存送貨日期/送貨單日期

at 2020-04-24 08:44, Michelle. said: 可在選擇欄位選擇顯示,在那裡?

at 2020-04-24 08:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a4780f36795bbe46a1581558bbc463faee9fea40/2020-04-24_16-44-26-銷售（出貨）_-_Google_Chrome.png

at 2020-04-24 08:45, Support Team said: 左邊顯示，右邊隱藏

at 2020-04-24 08:45, Michelle. said: 我在那裡選,不明白

at 2020-04-24 08:46, Michelle. said: 知道了

2020-04-24-Chat transcript on coweasy.com started on Friday, -0351.json

at 2020-04-24 08:33, MS Fiona Yau. said: 股東開戶口，是否可以當股東往來??

at 2020-04-24 08:39, Support Team said: 是的

at 2020-04-24 08:46, MS Fiona Yau. said: 但係係佢其他公司轉過黎

at 2020-04-24 08:46, MS Fiona Yau. said: 咁又應該點入呢

at 2020-04-24 08:51, Support Team said: 直接DR bank CR Director

at 2020-04-24 08:55, MS Fiona Yau. said: 咁其他公司代我地比左錢呢

at 2020-04-24 09:01, Support Team said: DR ExpensesCR Amount due to other company

2020-04-24-Chat transcript on coweasy.com started on Friday, -0353.json

at 2020-04-24 09:12, MS Fiona Yau. said: 我想問下公司12月開始有開友

at 2020-04-24 09:12, MS Fiona Yau. said: 支

at 2020-04-24 09:12, MS Fiona Yau. said: 但2月先有銀行戶口

at 2020-04-24 09:12, MS Fiona Yau. said: 我應該點做

at 2020-04-24 09:13, Support Team said: 2月前開支是由哪裡支付？

at 2020-04-24 09:13, MS Fiona Yau. said: 銀行

at 2020-04-24 09:14, MS Fiona Yau. said: 但12月係由其他公司開支票

at 2020-04-24 09:14, Support Team said: 代支？

at 2020-04-24 09:14, MS Fiona Yau. said: 係

at 2020-04-24 09:15, Support Team said: 咁其他公司代我地比左錢呢：DR ExpensesCR Amount due to other company之後由找數給其他公司：DR Amount due to other companyCR Bank

at 2020-04-24 09:16, MS Fiona Yau. said: 申請DOMIN

at 2020-04-24 09:16, MS Fiona Yau. said: 車服裝費

at 2020-04-24 09:17, MS Fiona Yau. said: 我係邊到入數，唔會係銀行個頁面整

at 2020-04-24 09:27, MS Fiona Yau. said: 請問應該點做

at 2020-04-24 09:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/360c9041fccb27228916129e405ba330d3935b39/圖片.png

at 2020-04-24 09:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/74fc02ea41e1dba5e03edc2db6a16c7003ccccda/2020-04-24_17-29-44-董事代付_代收輸入_-_Google_Chrome.png

at 2020-04-24 09:30, Support Team said: 1 account 選 Amount due to other company2 支出的科目和金額

at 2020-04-24 09:33, MS Fiona Yau. said: 1.我入董事往來，說明係邊到代支2.我直入代支公司1 OR 2

at 2020-04-24 09:35, Support Team said: 一樣的，都是公司欠董事/其他公司錢，之後再找數

at 2020-04-24 09:35, MS Fiona Yau. said: 咁科目名稱入咩

at 2020-04-24 09:46, Support Team said: amount due to 董事/其他公司的名稱

at 2020-04-24 09:47, MS Fiona Yau. said: 唔明

at 2020-04-24 09:48, MS Fiona Yau. said: 我E 個係服裝費

at 2020-04-24 09:49, Support Team said: 那名稱直接入服務費就可以

at 2020-04-24 09:50, MS Fiona Yau. said: 可以入E個嗎 - 制服及服裝

2020-04-28-Chat transcript on coweasy.com started on Tuesday,-0355.json

at 2020-04-28 03:19, Michelle. said: 請問客戶給了一筆$給我們, 但未知訂什麼貨, 在系統如何處理?

at 2020-04-28 03:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/73a944549982e6a5c9b2f4efe98f170bb9c3b8d8/輸入頁面常問問題.png

at 2020-04-28 03:20, Support Team said: 請參考客戶按金

at 2020-04-28 03:21, Michelle. said: 也是在客戶訂金入?

at 2020-04-28 03:21, Support Team said: yes

at 2020-04-28 03:22, Michelle. said: 也是在客戶訂金入?

at 2020-04-28 03:22, Support Team said: 是的

at 2020-04-28 03:23, Michelle. said: i TRY TRY, THANKS

2020-04-28-Chat transcript on coweasy.com started on Tuesday,-0357.json

at 2020-04-28 08:33, Gigi Tsang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ea7ea170fd9ec568475257f/v/2f4428b5b1ce17aeea1f9bfb7b44141373d8f859/image.png

at 2020-04-28 08:34, Gigi Tsang. said: Hi is the platform changed by new version?

at 2020-04-28 08:34, Gigi Tsang. said: How can I find the CRM list?

at 2020-04-28 08:37, Support Team said: 這個登入是不是管理員？

at 2020-04-28 08:38, Gigi Tsang. said: sorry

at 2020-04-28 08:38, Gigi Tsang. said: wrong tape

at 2020-04-28 08:38, Gigi Tsang. said: CPA user only

at 2020-04-28 08:40, Gigi Tsang. said: On the basis of our action, we create job in the CRM list by CPA user, not the manager.

at 2020-04-28 08:41, Gigi Tsang. said: Is the new setting that only manager can use the CRM list?

at 2020-04-28 08:41, Gigi Tsang. said: Can we change the setting?

at 2020-04-28 08:42, Support Team said: User也應該可以

at 2020-04-28 08:43, Support Team said: 請F5 refresh 頁面看看有沒有CRM

at 2020-04-28 08:45, Gigi Tsang. said: Oh, it

at 2020-04-28 08:45, Gigi Tsang. said: it's here now.

at 2020-04-28 08:47, Gigi Tsang. said: So shall I click the F5 to refresh when I login in every time?

at 2020-04-28 08:48, Support Team said: 應該不用的

at 2020-04-28 08:48, Gigi Tsang. said: Okay, thank you:)

2020-04-28-Chat transcript on coweasy.com started on Tuesday,-0358.json

at 2020-04-28 08:02, MS Fiona Yau. said: HIHI\

at 2020-04-28 08:03, MS Fiona Yau. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ea7e0ca0fd9ec5684cc7c25/v/2fb811825e11c4b8d0493584149bf74b449f4dde/WhatsApp_Image_2020-04-28_at_3.54.11_PM.jpeg

at 2020-04-28 08:03, MS Fiona Yau. said: 我DELETED 唔到

at 2020-04-28 08:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/018e38054854c2a5a38973244003e0ba4c48beb4/image.png

at 2020-04-28 08:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/793831dbdce5b37ef0f8e191dacdf3a85113672b/image.png

at 2020-04-28 08:05, Support Team said: please change this date to 1/1/2019

at 2020-04-28 08:05, Support Team said: then delete again is ok

at 2020-04-28 08:05, MS Fiona Yau. said: 初始日期??

at 2020-04-28 08:06, Support Team said: 右手邊，凍結日期設定

2020-04-28-Chat transcript on coweasy.com started on Tuesday,-0359.json

at 2020-04-28 06:49, Chris Wright. said: I currently have a free trial with Coweasy and I am setting up my first Purchase Order. But earlier during a demo with Mathew Leung he setup two dummy Stock Codes and now i want to delete them so I can start with a Clean list of Actual Stock Codes. How do i delete the old demo stock codes?

at 2020-04-28 06:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/adb8a4531ea98e02b445d8453e609e144bb6ff9f/image.png

at 2020-04-28 06:53, Support Team said: Can you delete the items from here?

at 2020-04-28 06:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/24b612bee83a058f48f17f276b8b581e5f3eae3c/image.png

at 2020-04-28 07:06, Chris Wright. said: No it wont let me

at 2020-04-28 07:06, Chris Wright. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ea7c7460fd9ec56841927bb/v/1457154ce4e25caed7c39c0334f064212506a276/2020-04-28.png

at 2020-04-28 07:07, Chris Wright. said: See above screenshot taken just now

at 2020-04-28 07:08, Support Team said: You should delete bills before deleting stock item

at 2020-04-28 07:08, Support Team said: bills may include Quotation/PO/Invoice/etc

at 2020-04-28 07:09, Chris Wright. said: Will those be in the Transaction Zone then?

at 2020-04-28 07:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c6fa08146ebb053aa53e95c1cecb586056b79f72/-27-29-(主頁)_銷售_-LIST.png

at 2020-04-28 07:10, Support Team said: bill lists

at 2020-04-28 07:13, Chris Wright. said: Can you please set your language to English?

at 2020-04-28 07:14, Chris Wright. said: There is nothing English that says Bill Lists. Do you mean a Sales Report?

at 2020-04-28 07:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5f2ef4cdeef2f7cac8d01b7e05c6f8db66a97407/2020-04-28_15-14-11-(Main_Page)_Sales_-_Google_Chrome.png

at 2020-04-28 07:15, Chris Wright. said: Thanks I will try it

at 2020-04-28 07:19, Chris Wright. said: That seems to have worked, thank you.

at 2020-04-28 08:22, Chris Wright. said: Another question Please: I'm in Stock and setting up Stock items that I will order from my supplier in UK. Price is fixed in GBP.

at 2020-04-28 08:22, Chris Wright. said: It wont let me change the currency from HKD to GBP

at 2020-04-28 08:23, Support Team said: No, you can

at 2020-04-28 08:23, Support Team said: firstly, do you set the GBP in currency page?

at 2020-04-28 08:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c78d7ca2adb962bf55ece3c14f9639726542288/2020-04-28_16-23-48-Dashboard_-_Google_Chrome.png

at 2020-04-28 08:24, Chris Wright. said: I recall I had but I will check

at 2020-04-28 08:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a0b5d4ec276d2ef33e0e3a9f62ac775f0740f5a/image.png

at 2020-04-28 08:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/37430ca9c0d91b22c68def89e0dd12edb54c441e/image.png

at 2020-04-28 08:29, Chris Wright. said: Got it, thanks

at 2020-04-28 08:29, Support Team said: Sure, you're welcome

at 2020-04-28 08:47, Chris Wright. said: I can see where the "Size" Unit that I see in List form is represented in the Create form?

at 2020-04-28 08:48, Support Team said: Could you capture the screen to us?

at 2020-04-28 08:48, Chris Wright. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ea7c7460fd9ec56841927bb/v/df63de4f860daa688f1908e7b5fa95132283991e/2020-04-28_(1).png

at 2020-04-28 08:49, Chris Wright. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ea7c7460fd9ec56841927bb/v/3f970995aa5b395b60ed6a480b825694d6c4e77f/2020-04-28_(2).png

at 2020-04-28 08:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/964b44d0ecbac60f3b652cb47891bc0699a128df/image.png

at 2020-04-28 08:52, Chris Wright. said: sorry ignore that - I found it

at 2020-04-28 08:52, Support Team said: Ic, thanks

2020-04-29-Chat transcript on coweasy.com started on Wednesda-0361.json

at 2020-04-29 06:53, V1588143061932285 said: 想問

at 2020-04-29 06:53, V1588143061932285 said: 你地有冇auditor 的audit memorandum practice package service?

at 2020-04-29 06:53, V1588143061932285 said: a program template

at 2020-04-29 06:54, Support Team said: 目前我們主要提供自動產生整份audit report 製作功能平台

at 2020-04-29 06:55, V1588143061932285 said: 因為audit ,,,,,其實要填埋audit program

at 2020-04-29 06:55, V1588143061932285 said: program or working papers 你們有嗎?

at 2020-04-29 06:56, Support Team said: 我們知道，目前也在構建中

at 2020-04-29 06:56, Support Team said: 請問你是會計師樓嗎

at 2020-04-29 06:56, V1588143061932285 said: icic,,,,

at 2020-04-29 06:56, V1588143061932285 said: 是的

at 2020-04-29 06:57, Support Team said: 目前我們推出一個 Self Business Partner (SBP) 計劃

at 2020-04-29 06:58, Support Team said: 主要協助會計師樓建立屬於自己的雲端會計服務生意，可永久收取高達6成的月費

at 2020-04-29 06:58, Support Team said: 請問有興趣了解嗎

at 2020-04-29 07:00, V1588143061932285 said: 暫時不用了, thanks

at 2020-04-29 07:00, Support Team said: 好的，如需要聯絡我們

2020-04-29-Chat transcript on coweasy.com started on Wednesda-0362.json

at 2020-04-29 07:43, Michelle. said: 如果ISSUE INVOCE 俾客人, 但那些貨不是倉存貨, 如果開INVOCE?

at 2020-04-29 07:44, Michelle. said: 左手來右手去, 所以不用入倉

at 2020-04-29 07:45, Support Team said: But do you need to show the stock items in the invoice as well?

at 2020-04-29 07:46, Michelle. said: YES,

at 2020-04-29 07:46, Michelle. said: NO NEED

at 2020-04-29 07:46, Support Team said: you mean no need to show the stock items?

at 2020-04-29 07:47, Michelle. said: 對,

at 2020-04-29 07:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e200899fde2f0076d3d300edb6093494a902a4ce/image.png

at 2020-04-29 07:48, Support Team said: then you just need to input the amount in there

at 2020-04-29 07:49, Support Team said: and write down the details in Remark box is ok

2020-05-04-Chat transcript on coweasy.com started on Monday, -0366.json

at 2020-05-04 02:37, Ben Tang. said: how to open a new company?

at 2020-05-04 02:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c64cbe8df5c5a6b16f929e4b5832c64de78742c/-01-33-CowEasy_CPA_平台.png

at 2020-05-04 02:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4bb1f84234c6709cc068bf643b0064716cb0921c/-02-03-CowEasy_CPA_平台.png

at 2020-05-04 02:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/47d461fa699bc8b91db3e12b669c6a6d9e1e5f21/-36-13-CowEasy_CPA_Platform.png

at 2020-05-04 02:38, Support Team said: 新在CRM新增客戶

2020-05-04-Chat transcript on coweasy.com started on Monday, -0367.json

at 2020-05-04 02:35, Shirley. said: how to open a new company

at 2020-05-04 02:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc6389b8ee7d1437657f531de3b05f0fe4f32e8e/-01-33-CowEasy_CPA_平台.png

at 2020-05-04 02:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28b0a801baa05c7c03fe3592a81f13f914186dd8/-02-03-CowEasy_CPA_平台.png

at 2020-05-04 02:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/960285182e6f9df5594c8e15bd579022795c191a/-36-13-CowEasy_CPA_Platform.png

at 2020-05-04 02:38, Support Team said: 新在CRM新增客戶

2020-05-05-Chat transcript on coweasy.com started on Tuesday,-0372.json

at 2020-05-05 08:11, Alex wong. said: how to create a new bookkeeping company?

at 2020-05-05 08:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee6383fe5ee6687d8b0093b601dce116ac045e71/-01-33-CowEasy_CPA_平台.png

at 2020-05-05 08:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf4390c1af7dbfe1ec97593c1dbcc7e154d28867/-02-03-CowEasy_CPA_平台.png

at 2020-05-05 08:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4f31a726b667455e0f7d90dd76e6ef4394c5dbeb/-36-13-CowEasy_CPA_Platform.png

at 2020-05-05 08:12, Support Team said: 先在CRM新增/匯入客戶

at 2020-05-05 08:13, Support Team said: 再為客戶建立bookkeeping帳目

2020-05-05-Chat transcript on coweasy.com started on Tuesday,-0373.json

at 2020-05-05 04:22, MS Fiona Yau. said: 我想問報價單點整走你地既LOGO，同簽名

at 2020-05-05 04:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/443179449cf11be685e037ab875f02eb200fafe9/45_37-公司設定.png

at 2020-05-05 04:23, MS Fiona Yau. said: 如果無簽名FILE?

at 2020-05-05 04:24, Support Team said: 上傳空白圖檔

at 2020-05-05 04:27, MS Fiona Yau. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb0dbe10fd9ec56840403e3/v/5ccc767089566dc35dba77a4ed8dff60a399714d/bba6308c-a8b6-4d03-9b7f-a3d8b1b705bf.jpg

at 2020-05-05 04:27, MS Fiona Yau. said: 睇唔到LOGO

at 2020-05-05 04:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3f0fdca9512e5f62f16a54dd9f2f6a3ed9da7d9a/faq.png

at 2020-05-05 04:28, Support Team said: 可自訂模板，修改位置/大小

at 2020-05-05 04:28, Support Team said: 請參考FAQ

at 2020-05-05 04:29, Support Team said: 如最終未能自行處理，可選擇訂購我們代客戶修改表格服務

at 2020-05-05 04:30, MS Fiona Yau. said: 梁生話幫我整

at 2020-05-05 04:31, Support Team said: 這個是額外的修改服務，需要安排梁生與你聯絡嗎？

at 2020-05-05 04:36, MS Fiona Yau. said: 我趕住出報價

at 2020-05-05 04:36, MS Fiona Yau. said: 都改唔到

at 2020-05-05 04:57, MS Fiona Yau. said: 請問邊張報表睇到，董事及員工既往來數

at 2020-05-05 04:57, Support Team said: 總分類帳

2020-05-05-Chat transcript on coweasy.com started on Tuesday,-0374.json

at 2020-05-05 06:35, jw-we@jemswin.com. said: 不知什麼原因，我有些PO 沒法找到

at 2020-05-05 06:35, jw-we@jemswin.com. said: PO2019-0415 打後10張採購單

at 2020-05-05 06:35, jw-we@jemswin.com. said: 在廢單也找不到

at 2020-05-05 06:35, Support Team said: 是PO還是採購單？

at 2020-05-05 06:35, jw-we@jemswin.com. said: 我懷疑會計不小心取消了

at 2020-05-05 06:36, jw-we@jemswin.com. said: 採購單

at 2020-05-05 06:36, jw-we@jemswin.com. said: 採購訂單入面HISTORY

at 2020-05-05 06:36, jw-we@jemswin.com. said: 如果要我重新入過真係大鑊

at 2020-05-05 06:40, Support Team said: 單號2019-041X 的紀錄：

at 2020-05-05 06:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d5e44b42f3bccb0a3c32848850a2614e3c51fb32/2020-05-05_14-39-50-無題_1_-_LibreOffice_Calc.png

at 2020-05-05 06:43, Support Team said: 2019-042X ：

at 2020-05-05 06:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5dc5cf9a81b262289dc1bb190526631f96405f19/2020-05-05_14-42-54.png

at 2020-05-05 06:46, Support Team said: 這些都是PO採購訂單，不是採購單如已刪除紀錄，只可以重新輸入，如之前有匯出匯入excel，可重新匯入

2020-05-05-Chat transcript on coweasy.com started on Tuesday,-0375.json

at 2020-05-05 07:28, jw-po@jemsiwn. said: 請問如果刪去採購單 (收貨),會否連採購單也刪去?

at 2020-05-05 07:30, Support Team said: 不會的，採購單和採購訂單兩邊要分開刪除

2020-05-05-Chat transcript on coweasy.com started on Tuesday,-0376.json

at 2020-05-05 07:11, jw-we@jemswin.com. said: 在嗎？剛才的問題

at 2020-05-05 07:12, Support Team said: 單號2019-041X 的紀錄：

at 2020-05-05 07:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b2672582972fc7e1b30c1f03a9df84b91d060b0b/圖片.png

at 2020-05-05 07:12, jw-we@jemswin.com. said: 0414

at 2020-05-05 07:12, Support Team said: 2019-042X ：

at 2020-05-05 07:12, jw-we@jemswin.com. said: SORRY是0415

at 2020-05-05 07:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/19ec04d49f334673df078a82544b1578c2dc2419/圖片.png

at 2020-05-05 07:12, Support Team said: 這些都是PO採購訂單，不是採購單如已刪除紀錄，只可以重新輸入，如之前有匯出匯入excel，可重新匯入

at 2020-05-05 07:13, Support Team said: 採購訂單的 0414-0421最後的紀錄都是刪除

at 2020-05-05 07:14, jw-we@jemswin.com. said: 就是啦...不知是誰做的好事

at 2020-05-05 07:14, jw-we@jemswin.com. said: 有得還原嗎？

at 2020-05-05 07:15, Support Team said: 只可以重新輸入，如之前有匯出匯入過excel，可重新匯入

at 2020-05-05 07:15, jw-we@jemswin.com. said: 查到是誰DELETE嗎？

at 2020-05-05 07:16, jw-we@jemswin.com. said: 沒有匯出匯入過excel，那即是要人手再入嗎？

at 2020-05-05 07:16, Support Team said: 是的

at 2020-05-05 07:17, Support Team said: 上面紀錄的截圖第2column是操作的用戶，Delete 操作都是 jw-po 這個登入

at 2020-05-05 07:18, jw-we@jemswin.com. said: 你查到是jw-po 登入後被delete?

at 2020-05-05 07:19, Support Team said: 是的

at 2020-05-05 07:22, jw-we@jemswin.com. said: THANKS SO MUCH!

2020-05-05-Chat transcript on coweasy.com started on Tuesday,-0377.json

at 2020-05-05 07:43, Michelle. said: 我出PURCHASE ORDER , 打了單位PAIR" 但PRINT OUT 卻沒看見單位

at 2020-05-05 07:44, Support Team said: 請截圖輸入頁面和pdf

at 2020-05-05 07:45, Michelle. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb117300fd9ec5684b71284/v/6c2eb82f9509ecd2e418ed10d7888bbca81ef061/PO_637242902785803416.pdf

at 2020-05-05 07:45, Michelle. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb117300fd9ec5684b71284/v/5894ee582a0750e6396e7143a6aa4d98be46df2f/image.png

at 2020-05-05 07:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5b35c6405fe0c84eb2325fc28275f57b9063df02/請參考常問問題.png

at 2020-05-05 07:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b3b7ee572418afea5c3a734f1b2236f857b54c0f/2020-05-05_15-48-25-採購訂單_-_Google_Chrome.png

at 2020-05-05 07:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/37f45fa81b979128b358be1e5afbebc8c2db0c99/2020-05-05_15-49-05-採購訂單_-_Google_Chrome.png

at 2020-05-05 07:50, Support Team said: 可以修改模板顯示單位

at 2020-05-05 07:52, Michelle. said: 模ICON 在那?

at 2020-05-05 07:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e0388d2aaa96a954c60cb61ddbd6fafee5cf8397/請參考常問問題.png

2020-05-05-Chat transcript on coweasy.com started on Tuesday,-0378.json

at 2020-05-05 09:38, LEE KA YI. said: 請問APP係咪只可以入自己公司的資料...不可以入客戶的文件?

at 2020-05-05 09:40, Support Team said: 是的，App暫時未有CPA 版本

2020-05-06-Chat transcript on coweasy.com started on Wednesda-0379.json

at 2020-05-06 08:30, Michelle. said: 請問應收未收REPORT 在那裡Downlaod

at 2020-05-06 08:31, Support Team said: 可查看帳齡報表或客戶往來報表

at 2020-05-06 08:33, Michelle. said: 但我只是LOOK 截止4月份應收未收貨款

at 2020-05-06 08:33, Michelle. said: 只有沒收$ 顯示出來

at 2020-05-06 08:33, Support Team said: 帳齡報表

2020-05-07-Chat transcript on coweasy.com started on Thursday-0380.json

at 2020-05-07 03:45, Uchee. said: 我想問我在quotation 打好之後, 發現第四行, 要升上第一行, 應如何處理?

at 2020-05-07 03:46, Support Team said: 請截圖，怎樣上升第一行？

at 2020-05-07 03:47, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb374680fd9ec5684504b83/v/ec8d510948cd58c4de890968570853aba17b6c78/image.png

at 2020-05-07 03:47, Uchee. said: item 4 sample of 3.01500

at 2020-05-07 03:48, Uchee. said: 升上第一行, 排在sample of 3.04207 之前

at 2020-05-07 03:53, Support Team said: 系統介面輸入沒有排序功能，用戶可以匯出excel，在excel裡排序，再匯入：

at 2020-05-07 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3c4ce0d2a65cec445430baa31612f78141043eb/2020-05-07_11-49-15-(主頁)_銷售_-_Google_Chrome.png

at 2020-05-07 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8bd34df232213c72f2eb133fd5670c3dd95ca8ed/2020-05-07_11-48-51-報價單_-_Google_Chrome.png

at 2020-05-07 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d30bab51c3f3bc939a6e8add35da3f9e59da4a9e/2020-05-07_11-50-27-Quotation_V5_(1).xls_-_LibreOffice_Calc.png

at 2020-05-07 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/55803333f3cacd88966e1305435c53a7f990b363/2020-05-07_11-50-47-報價單_-_Google_Chrome.png

at 2020-05-07 04:09, Uchee. said: 我想問在QUOTATION "貸" ITEM

at 2020-05-07 04:10, Uchee. said: 是SALES ITEM?

at 2020-05-07 04:10, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb374680fd9ec5684504b83/v/a58bdbd7d23acf56b2a21a3fbfc9863ff16d0c79/image.png

at 2020-05-07 04:10, Uchee. said: 這是對嗎?

at 2020-05-07 04:10, Support Team said: 產品資料

at 2020-05-07 04:11, Support Team said: 是的

at 2020-05-07 04:11, Uchee. said: 為何之后再入回卻是變了" ACCOUNT RECEIVABLE"

at 2020-05-07 04:12, Uchee. said: 同一張QUOTATION , 我是不同SALES ITEM

at 2020-05-07 04:13, Uchee. said: 我在STOCK 之前已經入了不同SALES ITEM , 但為何沒有彈出來?

at 2020-05-07 04:13, Support Team said: 項目這裡，儲存後再開變成 AR？

at 2020-05-07 04:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aa05638cc0614fe1a452d1b5d017615782b93208/image.png

at 2020-05-07 04:14, Uchee. said: 對

at 2020-05-07 04:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b7099f34845aa9d4dd5b57c9958e5edc0926c6d/image.png

at 2020-05-07 04:22, Support Team said: 庫存預設銷售科目這欄，出單時選這個庫存：如庫存預設銷售科目留空不選，不會自動改科目，預設是收入第一個科目如庫存有選擇預設銷售科，才會自更改科目

at 2020-05-07 04:30, Uchee. said: 剛才那張單, 只彈出了一個SALES ITEM

at 2020-05-07 04:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6563221155c011c2b47197633258beafddb52a60/2020-05-07_12-28-43-庫存_-_Google_Chrome.png

at 2020-05-07 04:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/935c5c5144a5eba0fab4500b2315ee8b60895121/2020-05-07_12-29-08-銷售（出貨）_-_Google_Chrome.png

at 2020-05-07 04:31, Support Team said: 儲存後應該是這樣的

at 2020-05-07 04:31, Uchee. said: 我也在STOCK , 預設了不同ITEM 八的

2020-05-07-Chat transcript on coweasy.com started on Thursday-0381.json

at 2020-05-07 07:13, MS Fiona Yau. said: 我想問下有無邊個表可以睇到支票記錄

at 2020-05-07 07:16, Support Team said: 總分類帳，科目只選支票相關的

2020-05-07-Chat transcript on coweasy.com started on Thursday-0382.json

at 2020-05-07 08:12, Kitty Chung. said: I am input journal transaction.but the system said that the transaction unbalance I find it is o.k. So八田芝白子版弁?.

at 2020-05-07 08:13, Kitty Chung. said: How to handle?

at 2020-05-07 08:13, Support Team said: 有沒有提示是什麼編號的不平，請截圖

at 2020-05-07 08:16, Kitty Chung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb3babd0fd9ec56849d8de1/v/bf54afab8c3edd4140f28572e82ab7ad0ecd3a56/20200507161553.pdf

at 2020-05-07 08:18, Kitty Chung. said: So please advise.

at 2020-05-07 08:19, Support Team said: 是提示 JV2002003不平？全部entry都是同一個編號？

at 2020-05-07 08:19, Kitty Chung. said: yes.

at 2020-05-07 08:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/616ee150a92214f21deb6bb17a13247f1ed862cc/2020-05-07_16-22-52-會計人員輸入_-_Google_Chrome.png

at 2020-05-07 08:23, Support Team said: 試試將cursor移到這裡，鍵盤按enter，看看有沒有紀錄未更新

2020-05-07-Chat transcript on coweasy.com started on Thursday-0383.json

at 2020-05-07 09:57, Dannis Lee. said: WHAT SHALL ENTER FOR 11.A?

at 2020-05-07 09:59, Support Team said: 11.a 是 IR56E用到的，如舊員工不需IR56E，可不填

2020-05-08-Chat transcript on coweasy.com started on Friday, -0385.json

at 2020-05-08 02:26, andy@onwon.com.hk. said: 請問purchase order 地址輸入簡體中文後PDF會出現亂碼, 應如何解決

at 2020-05-08 02:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75ea554da0c15f1022d51aef04d14ef9b1258752/2020-05-08_10-27-43-自訂發票_-_Google_Chrome.png

at 2020-05-08 02:28, Support Team said: 請參考FAQ

2020-05-08-Chat transcript on coweasy.com started on Friday, -0386.json

at 2020-05-08 04:36, Uchee. said: 我想問一下我我開了quotation 給客應戶,3月份他先付訂金, 4月份才出貨,我在出貨時才想把quotation 轉成invoice , 應該如何處理?

at 2020-05-08 04:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f58732071507b9c0dcf202caf3a8af140b633275/輸入頁面常問問題.png

at 2020-05-08 04:37, Support Team said: 請參考FAQ 客戶按金

at 2020-05-08 04:40, Uchee. said: 就是有這個形式

at 2020-05-08 04:42, Uchee. said: 之前用system 是可以在quotation 直接選收deposit , 之后出貨才轉invoice 收尾數, 這個cow sytsem 沒有這樣?

at 2020-05-08 04:44, Uchee. said: 那到時我quotation 轉invoice 100% , 收70% 在bank , 另外再做一條帳對沖deposit , right?

at 2020-05-08 04:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e9bc75f9c7d9c6982753e99b37dfa932060d3ef4/image.png

at 2020-05-08 04:45, Support Team said: 直接收取按金

at 2020-05-08 04:46, Support Team said: 在發票直接扣按金或者在收款時才對沖，2種做法都可以

at 2020-05-08 04:46, Uchee. said: 之前用system 是可以在quotation 直接選收deposit , 之后出貨才轉invoice 收尾數, 這個cow sytsem 沒有這樣?

at 2020-05-08 04:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0f5cf5cf12bbe7bb984c9b7c45e0d9b54f6bb4b7/image.png

at 2020-05-08 04:47, Uchee. said: 什麼?

at 2020-05-08 04:47, Support Team said: 直接收取按金

at 2020-05-08 04:48, Uchee. said: 是在quoation 內>

at 2020-05-08 04:48, Support Team said: 收款，可以跳過quotation和發票

at 2020-05-08 04:49, Uchee. said: 我是要在quotation 在收款

at 2020-05-08 04:49, Uchee. said: 不是要收款，可以跳過quotation和發票

at 2020-05-08 04:50, Uchee. said: :sweat_smile:

at 2020-05-08 04:50, Support Team said: 我是要在quotation 在收款沒有此功能

at 2020-05-08 04:51, Uchee. said: 另外, 日記帳有沒有template 是可以import data?

at 2020-05-08 04:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de7048b90b3d95dd4e048fb76b42fd61087bc214/image.png

at 2020-05-08 04:51, Support Team said: 可以匯入的都在這裡

at 2020-05-08 04:52, Support Team said: 日記帳只是其中一個報表，不是輸入資料的方式

at 2020-05-08 04:53, Uchee. said: 即係沒有>

at 2020-05-08 04:53, Support Team said: 沒有

at 2020-05-08 04:54, Uchee. said: stock template 之前入了stock price , IMPORT 了為何沒出來?

at 2020-05-08 04:56, Uchee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb4e1a00fd9ec56846b3b60/v/3649bf9137d2670d6eb6d0768190f783e42a9a97/STOCK_RECORD.xls

at 2020-05-08 04:57, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb4e1a00fd9ec56846b3b60/v/b5647e8a1e3549e18fe03fc20781adf6352de688/image.png

at 2020-05-08 04:57, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb4e1a00fd9ec56846b3b60/v/83c591c83ab07b03d547126a96d30ac0e10fd7f2/image.png

at 2020-05-08 04:58, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb4e1a00fd9ec56846b3b60/v/56dafd7394bf97f341b9b5517a64b59b037028ea/image.png

at 2020-05-08 05:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15d7f8f59247e86fb207dfc762066df6f2b36e7b/image.png

at 2020-05-08 05:01, Support Team said: Currency

2020-05-08-Chat transcript on coweasy.com started on Friday, -0387.json

at 2020-05-08 06:40, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb4fd6c0fd9ec5684185581/v/8b7b55686340a0b02350224f288ac1b26df9dc85/image.png

at 2020-05-08 06:41, Uchee. said: 之前預設SALES ACCOUNT 是40100

at 2020-05-08 06:42, Uchee. said: 但開QUOTATION 彈出來卻不是

at 2020-05-08 06:42, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb4fd6c0fd9ec5684185581/v/9e0cbc8908bf5c11c3f7ea5e5697f8f195c14b16/image.png

at 2020-05-08 06:42, Uchee. said: 很多單也是這樣, 為什麼>

at 2020-05-08 06:43, Uchee. said: 還有STOCK TEMPLATE 入了採購價,

at 2020-05-08 06:43, Uchee. said: 入了之後沒有卻沒出來?

at 2020-05-08 06:44, Uchee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb4fd6c0fd9ec5684185581/v/1f3b2546f7a6e96fd6ffb920264a7d9dcf73caa3/STOCK_RECORD.xls

at 2020-05-08 06:44, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb4fd6c0fd9ec5684185581/v/4cd0fd7df33db3824c8ed8455cb79039b68675d8/image.png

at 2020-05-08 06:44, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb4fd6c0fd9ec5684185581/v/e87358a426cd34ea75074c4a579c41953504ba9c/image.png

at 2020-05-08 06:50, Support Team said: 暫時只有發票有這個功能，報價單未有

at 2020-05-08 06:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1eb0facfcaed38f0ed6dd581a767230202a62879/image.png

at 2020-05-08 06:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/115386b9d32a4ab2c29c4e323647809d2a47d0fd/image.png

at 2020-05-08 06:50, Support Team said: excel 要入currency

2020-05-08-Chat transcript on coweasy.com started on Friday, -0388.json

at 2020-05-08 07:31, Uchee. said: 那我把QUOTATION 回INVOICE 的時候, 那SALES 會計科目會AUTO 轉回在STOCK 已入的會計科目是嗎?

at 2020-05-08 07:31, Uchee. said: 那我把QUOTATION 轉回INVOICE 的時候, 那SALES 會計科目會AUTO 轉回在STOCK 已入的會計科目是嗎?

at 2020-05-08 07:32, Uchee. said: 因為剛才說QUOTATION 沒有這個功能

at 2020-05-08 07:33, Support Team said: 會

at 2020-05-08 07:33, Uchee. said: 另外之前升上去STOCK TEMPLATE 沒有入CURRENCY, 現在重新再IMPORT 回, 會不會把我在系統直接新增的STOCK 也OVERWRITE 了?

at 2020-05-08 07:34, Uchee. said: 有部份是用TEMPLATE IMPORT, 有部份是在系統新增開納的

at 2020-05-08 07:36, Support Team said: 匯入會新增/更新excel裡面的所有庫存

at 2020-05-08 07:37, Uchee. said: 即係會OVERWRITE?

at 2020-05-08 07:38, Uchee. said: 一定要把在系統新開的, 再在TEMPLATE 打一次, 對嗎?

at 2020-05-08 07:40, Support Team said: OVERWRITE是指什麼？

at 2020-05-08 07:40, Support Team said: 匯入時不會執行刪除操作

at 2020-05-08 07:41, Support Team said: 系統現有的庫存，excel裡沒有，就不會影響這些庫存

at 2020-05-08 07:43, Uchee. said: 我有些新STOCK ITEM 是在系統直接加入的, 而之前把OLD SYSTEM STOCK ITEM 用IMPORT TEMPLATE 已匯入COW SYSTEM , 我怕再重新上一次STOCK ITEM , 會把新增的STOCK ITEM 蓋過

at 2020-05-08 07:43, Uchee. said: 沒有STOCK QTY 的

2020-05-08-Chat transcript on coweasy.com started on Friday, -0390.json

at 2020-05-08 08:04, Uchee. said: STOCK ?

at 2020-05-08 08:05, Support Team said: 匯入時，系統是通過庫存編號來更新的，excel有系統有的會用excel資料更新，excel有系統沒有的系統會新增，excel沒有系統有的不會改變，

at 2020-05-08 08:34, Uchee. said: 為什麼說的不平?

at 2020-05-08 08:34, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb510950fd9ec5684529cb4/v/17a867cf1641ca4a336414497483305ad44995a0/image.png

at 2020-05-08 08:35, Uchee. said: 兩邊也是$20500

at 2020-05-08 08:39, Support Team said: 輸入有沒有彈出過error？

at 2020-05-08 08:40, Uchee. said: 沒有

at 2020-05-08 08:41, Uchee. said: 如果把JE-UCH-00000573 , 刪除應如何DETELE?

at 2020-05-08 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7027eb5d711ff69f877cf6e173e3aa61f0da6cc7/2020-05-08_16-40-48-會計人員輸入_-_Google_Chrome.png

at 2020-05-08 08:42, Support Team said: 這裡鍵盤按enter，看看有沒有資料未更新

at 2020-05-08 08:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ba02a228206390f89d2e34a66947849b838fbf89/2020-05-08_16-41-50-會計人員輸入_-_Google_Chrome.png

at 2020-05-08 08:42, Support Team said: 這裡刪除

2020-05-08-Chat transcript on coweasy.com started on Friday, -0391.json

at 2020-05-08 08:04, Sales Department. said: in Purchase entry, how many file can be uploaded ?

at 2020-05-08 08:06, Support Team said: 1個

at 2020-05-08 08:07, Support Team said: 如有多份/多頁文件，可用PDF，文件小於2MB都可以

at 2020-05-08 08:08, Sales Department. said: yes I'm uploading PDF

at 2020-05-08 08:09, Sales Department. said: have uploaded 1 file but how to add more files

at 2020-05-08 08:10, Support Team said: 每張單只可上傳1個文件

at 2020-05-08 08:11, Sales Department. said: which means need to capture more pages in one pdf file

at 2020-05-08 08:12, Support Team said: 是的

2020-05-11-Chat transcript on coweasy.com started on Monday, -0392.json

at 2020-05-11 03:17, Uchee. said: INVOICE 開了在" 待批記錄"如何APPROVAL 轉去INVOCE?

at 2020-05-11 03:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fcd7e6b3e911d7f853513930677135d683d80420/2020-05-11_11-19-46-1_new_message_-_Google_Chrome.png

at 2020-05-11 03:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3523ef10571b05e94dcf4b970ab06fd5fd863be1/2020-05-11_11-20-24-銷售（出貨）_-_Google_Chrome.png

at 2020-05-11 03:22, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb8ba5a0fd9ec568409451b/v/9d3b112d71ce9ccc12a146b0df733517ae924e1a/image.png

at 2020-05-11 03:22, Support Team said: demolite_en 在審批紀錄approve test39的單

at 2020-05-11 03:23, Support Team said: 待批是該用戶需要被審判的單

at 2020-05-11 03:23, Uchee. said: 同事做了, 我才審批

at 2020-05-11 03:23, Uchee. said: 是, 現在如何APPROVAL?

at 2020-05-11 03:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0a41439c7f61824ef9ff0ac850a3f5786d4fe4a1/圖片.png

at 2020-05-11 03:24, Support Team said: 不是待批

at 2020-05-11 03:25, Uchee. said: 我在審批找不到此單

at 2020-05-11 03:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb50074c49c0ed8175ac36c1275c29211f95affb/圖片.png

at 2020-05-11 03:32, Support Team said: 看看用戶設置審批設定，是否設置了可以審批

at 2020-05-11 03:36, Uchee. said: 找到了, 按那個key " approval"?

at 2020-05-11 03:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/be61760cc0c31e50e66a02593f3dd33377fd0b24/2020-05-11_11-37-29-審批_─_銷售（出貨）_-_Google_Chrome.png

at 2020-05-11 03:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e672c2095e17f84c868f78dd8916bdc24982f884/2020-05-11_11-37-43-待批_─_銷售（出貨）_-_Google_Chrome.png

at 2020-05-11 03:38, Support Team said: 紀錄直接批核或打開查看再批核都可以

2020-05-11-Chat transcript on coweasy.com started on Monday, -0393.json

at 2020-05-11 03:18, iris wang. said: 請問其他記錄輸入是什麼意思

at 2020-05-11 03:18, iris wang. said: 會計專區

at 2020-05-11 03:19, Support Team said: 可以直接 DR CR 輸入每個entry

at 2020-05-11 03:20, iris wang. said: 除了銀行的，其他科目都是在這個頁面輸入嗎？

at 2020-05-11 03:21, Support Team said: 所有紀錄都可以在這裡入，不要重複在其他地方和這裡輸入就可以

at 2020-05-11 03:23, iris wang. said: ok,意思就是說我不需要每一筆銀行都輸入，可以匯總數據在這個頁面輸入，都是可以的對吧

at 2020-05-11 03:23, Support Team said: 是的，這裡輸入了，其他就不要輸入

at 2020-05-11 03:24, iris wang. said: 好的，我嘗試一下

at 2020-05-11 03:25, iris wang. said: 為什麼會計科目，我下載了一個空白的Excel，我導入一個新的科目表，點解上一個公司的科目還是存在我的新公司的賬套

at 2020-05-11 03:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14dfdd3cacd1b3c19087b76de781f6b82cea2bc8/2020-05-11_11-27-26-科目列表_-_Google_Chrome.png

at 2020-05-11 03:29, Support Team said: 新增會計帳時，預設是空白模板匯入科目表時，因為匯入不會刪除現有科目，可先選空白模板清空科目表再匯入

at 2020-05-11 03:45, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb8a8210fd9ec5684ffc5b4/v/937015a3e2c066c4f0cea2d0593b80be2aa58ceb/image.png

at 2020-05-11 03:45, iris wang. said: 我這個是點擊不了

at 2020-05-11 03:45, iris wang. said: 使用範本點擊不了

at 2020-05-11 03:46, Support Team said: 因為轉模板會刪除現有科目，已輸入過單據就不能再轉模板

at 2020-05-11 03:47, Support Team said: 只可以逐個科目確認刪除

at 2020-05-11 03:47, Support Team said: 已使用過的科目也不能刪除

at 2020-05-11 03:49, iris wang. said: OK 多謝

2020-05-11-Chat transcript on coweasy.com started on Monday, -0394.json

at 2020-05-11 06:35, Ben Tang. said: how to get the access right to CRM?

at 2020-05-11 06:38, Ben Tang. said: how the main account authorize me?

at 2020-05-11 06:40, Support Team said: 管理員用戶登入第一間公司，用戶管理

at 2020-05-11 06:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0c854c629f8b616cd31efd824b3998814c845c76/2020-05-11_14-41-11-User_Management_-_Google_Chrome.png

at 2020-05-11 06:46, Ben Tang. said: still can't

at 2020-05-11 06:47, Ben Tang. said: 是用main account的第一間公司?

at 2020-05-11 06:47, Support Team said: 是的，要CPA Admin登入的第一間

at 2020-05-11 06:48, Ben Tang. said: enabled, 但只見Bookkeeping list 多了一間公司

at 2020-05-11 06:49, Ben Tang. said: 不能進入CRM

at 2020-05-11 06:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a623651ee18dd36dc6ff0c6bd93b2d82bc427ee9/2020-05-11_14-50-38-User_Management_-_Google_Chrome.png

at 2020-05-11 06:52, Support Team said: 主公司如沒有啟用權限，其他CPA用戶也應該有CRM的權限

at 2020-05-11 06:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9bc3e3795fe33c4201feb02371aa32639475d455/2020-05-11_14-51-23-Access_Right_-_Google_Chrome.png

at 2020-05-11 06:53, Support Team said: 如啟用了權限，那要剔CRM，其他用戶才有權限

at 2020-05-11 06:55, Ben Tang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb8eb0e0fd9ec5684e0d459/v/7f2c207d4412b5cfdefefc991dba3ff6c18c0227/2020-05-11_14-50-38-User_Management_-_Google_Chrome.png

at 2020-05-11 06:55, Ben Tang. said: 沒有啟用這個，其他CPA用戶也應該有CRM的權限?

at 2020-05-11 06:56, Support Team said: 是的，這個登入試試登出再登入

2020-05-11-Chat transcript on coweasy.com started on Monday, -0395.json

at 2020-05-11 08:48, Uchee. said: inv.no number 已經save

at 2020-05-11 08:48, Uchee. said: 有沒有得改?

at 2020-05-11 09:02, Support Team said: 發票編號儲存後不能再修改

2020-05-11-Chat transcript on coweasy.com started on Monday, -0396.json

at 2020-05-11 08:23, iris wang. said: 你好，我匯入的科目表，提示格式不正常

at 2020-05-11 08:24, Support Team said: 匯出匯入的語言是否一致？

at 2020-05-11 08:25, Support Team said: 是否都是繁中？

at 2020-05-11 08:25, iris wang. said: 匯出的是簡中

at 2020-05-11 08:26, Support Team said: 現在匯入是繁中？語言要一致格式才對

at 2020-05-11 08:28, iris wang. said: 已經轉換了繁中

at 2020-05-11 08:29, iris wang. said: 還是提示模板格式不正確

at 2020-05-11 08:31, Support Team said: 匯出和匯入的語言要一致：匯入時將語言改為簡中，或者將excel的header和科目性質換成繁中

at 2020-05-11 08:33, iris wang. said: 科目名稱過長呢？

at 2020-05-11 08:33, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb8ef0f0fd9ec5684226347/v/95c6f6ad6fe271955ce2bc35a2447b1b3801250b/image.png

at 2020-05-11 08:34, Support Team said: 科目名稱最長80個字符

at 2020-05-11 08:35, Support Team said: 科目性質的語言是否和現在的一致？

at 2020-05-11 08:35, iris wang. said: 是一致的

at 2020-05-11 08:37, Support Team said: 36行之後的是什麼科目

at 2020-05-11 08:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bde5f603af2682e7d61c9db125ec1fc623072679/2020-05-11_16-36-13-account_(8).xls_-_LibreOffice_Calc.png

at 2020-05-11 08:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b71038a2aad1e4cd2dbc4deb2dc667916009954d/2020-05-11_16-36-29-account_(9).xls_-_LibreOffice_Calc.png

at 2020-05-11 08:37, Support Team said: 繁體簡體分別是這些科目性質

at 2020-05-11 08:38, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb8ef0f0fd9ec5684226347/v/242a252cc419c4b8c56c5a9560677cee0347e236/image.png

at 2020-05-11 08:39, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb8ef0f0fd9ec5684226347/v/94f33d383acb7749e8cb2d9f37565d126b130d24/image.png

at 2020-05-11 08:39, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb8ef0f0fd9ec5684226347/v/f344cfff2ed30bcbf92205ac43b77953c9cc63a1/image.png

at 2020-05-11 08:39, iris wang. said: 費用

at 2020-05-11 08:39, iris wang. said: 但是導不進去

at 2020-05-11 08:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b5af2b2914a8b1c06fe827c3a2b57e2b14685570/圖片.png

at 2020-05-11 08:40, Support Team said: 繁體應該是支出

at 2020-05-11 08:41, iris wang. said: 好的，我修改

at 2020-05-11 08:46, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb8ef0f0fd9ec5684226347/v/c14f58a1626d79388200e6115bd38679478ab214/image.png

at 2020-05-11 08:47, iris wang. said: 銀行導出來的空白表，如果有幾個銀行賬戶，是可以分開幾個Excel做完導入嗎？

at 2020-05-11 08:47, iris wang. said: 還是只能在一個Excel表上錄入所有銀行流水

at 2020-05-11 09:02, Support Team said: 是的，不同的銀行要分開excel匯入

at 2020-05-11 09:03, iris wang. said: 就是一個賬戶一個Excel表

at 2020-05-11 09:03, iris wang. said: 有幾個賬戶就導入幾個表

at 2020-05-11 09:03, Support Team said: 是的

at 2020-05-11 09:03, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb8ef0f0fd9ec5684226347/v/a9076923f42f1d32a9c5c908589ec3cb3f8a95b6/image.png

at 2020-05-11 09:04, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eb8ef0f0fd9ec5684226347/v/e0b4b81880a9a4b24b5862a22ba4872ddbef7390/image.png

at 2020-05-11 09:04, iris wang. said: 日期不正確？

at 2020-05-11 09:04, Support Team said: B2欄位，月結單的日期

at 2020-05-11 09:05, iris wang. said: 這個是怎麼填？

at 2020-05-11 09:05, iris wang. said: 開始還是結束的日期？

at 2020-05-11 09:06, Support Team said: 開始

2020-05-12-Chat transcript on coweasy.com started on Tuesday,-0397.json

at 2020-05-12 04:03, Uchee. said: 收款編號已SAVE, 是不是沒有得更改回?

at 2020-05-12 04:03, Support Team said: 是的

2020-05-12-Chat transcript on coweasy.com started on Tuesday,-0398.json

at 2020-05-12 02:49, Daniel Hui. said: Hi Tracy, good morning

at 2020-05-12 02:49, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eba00ec0fd9ec56843d121b/v/2c7dd0850359660a98e6aaa2e0a8f2c48e71e8f2/image.png

at 2020-05-12 02:49, Daniel Hui. said: what if we change the unit to Metre in the mid way

at 2020-05-12 02:50, Support Team said: 不會

2020-05-12-Chat transcript on coweasy.com started on Tuesday,-0399.json

at 2020-05-12 07:14, Uchee. said: 我人民幣15000, 由usd2240.50

at 2020-05-12 07:14, Uchee. said: 我如何入?

at 2020-05-12 07:16, Uchee. said: 我由在usd 戶口2240.50出, 轉民幣15000,00戶口

at 2020-05-12 07:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5890d2aa5994961866a17a73d3c227c5c1c5603/-09-32-(主頁)_會計.png

at 2020-05-12 07:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f7c8f6c813922fe8a148f19b0e4ed41b6265cc9b/-09-45-(主頁)_會計.png

at 2020-05-12 07:20, Support Team said: 會計人員輸入，貨幣兌換這種情況：debit 借方 = 入，credit 貸方 = 出

at 2020-05-12 07:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b4e40380b7f18ff7cb2997b74a1c370e7aa5416e/Exchange_Difference.png

at 2020-05-12 07:23, Support Team said: 匯率都是相對於本幣的，如兌換有差額，可撥入exchange differences/匯率損耗

2020-05-12-Chat transcript on coweasy.com started on Tuesday,-0400.json

at 2020-05-12 06:51, iris wang. said: 你好，請問銀行月結單模塊，重複導入了Excel，要怎麼刪除之前的？

at 2020-05-12 06:52, iris wang. said: 系統不會自動更新最後導入的數據嗎？

at 2020-05-12 06:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1c404e0f6068be7a3dc35cbbaf73eac978870126/delete-53-27-(Main_Page)_Accounting.png

at 2020-05-12 06:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/537db183a2f8f30385c0f1a41303713994840be2/delete-53-42-Bank_Statement.png

at 2020-05-12 06:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e723be89cddedeb0ba4806cda6921f74150811b5/2020-05-12_14-53-59-BankIO_V5_(24).xls_-_LibreOffice_Calc.png

at 2020-05-12 06:55, Support Team said: 匯入時有編號的才會根據編號更新資料，否則會新增

at 2020-05-12 07:01, iris wang. said: 要怎麼刪除呢？

at 2020-05-12 07:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/433acb29045002f6b29277b04735dd5f80ffc2b4/圖片.png

at 2020-05-12 07:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f23f49bcb9bc77ba5f150b96d7dd59605fd187d2/圖片.png

at 2020-05-12 07:02, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eba475d0fd9ec56845e7530/v/fe9f8baea18401ab21ee7ab2d388db389f2d9ec7/image.png

at 2020-05-12 07:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c421fe5e69c42c75fab99b8f3c944c14af975b4c/圖片.png

at 2020-05-12 07:05, iris wang. said: 我沒有看到這個

at 2020-05-12 07:05, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eba475d0fd9ec56845e7530/v/b5609daa3ed2e65dec660559c686d669390340f5/image.png

at 2020-05-12 07:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/644ead76e586fc5778247047f4bae13d4d5ae6af/2020-05-12_15-06-37-(Main_Page)_Accounting_-_Google_Chrome.png

2020-05-12-Chat transcript on coweasy.com started on Tuesday,-0401.json

at 2020-05-12 07:32, Uchee. said: 我在usd 戶口轉出2240.50, 對換了人民幣15000.00 到人民幣戶口

at 2020-05-12 07:32, Uchee. said: 此帳在SYTEM 如何調整入帳?

at 2020-05-12 07:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/96896805ec159a4fd1802cd5532171c797f9915e/2020-05-12_15-38-04-會計人員輸入_-_Google_Chrome.png

at 2020-05-12 07:38, Support Team said: 匯率對應本幣，請自行輸入

2020-05-12-Chat transcript on coweasy.com started on Tuesday,-0402.json

at 2020-05-12 07:32, iris wang. said: SORRY 剛剛斷線

at 2020-05-12 07:32, iris wang. said: 怎麼刪除

at 2020-05-12 07:32, iris wang. said: 重複導入的銀行月結單表

at 2020-05-12 07:33, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eba50ea0fd9ec56840209aa/v/32670278267754c54739e33559378c9345affac0/image.png

at 2020-05-12 07:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0c0257451b267677908d0a1b509c8fb72e0e51bb/2020-05-12_15-06-06-(Main_Page)_Accounting_-_Google_Chrome.png

at 2020-05-12 07:34, iris wang. said: 中文和英文的頁面不一樣嗎？

at 2020-05-12 07:34, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eba50ea0fd9ec56840209aa/v/759e033c4fae9e92dc205f2bc7b029b5f89f4604/image.png

at 2020-05-12 07:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3e38a9cde4512cce2d0a98a1dac306a11646473f/2020-05-12_15-35-04-(主頁)_會計_-_Google_Chrome.png

2020-05-12-Chat transcript on coweasy.com started on Tuesday,-0403.json

at 2020-05-12 08:26, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eba5a750fd9ec5684a9a710/v/499bf2062d74432f4bcd25d604f4a745e957e304/image.png

at 2020-05-12 08:27, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eba5a750fd9ec5684a9a710/v/ab0fea2deb03e200c28ca75ebcb8c09cd848385c/image.png

at 2020-05-12 08:28, Uchee. said: 為何不平?

at 2020-05-12 08:31, Support Team said: 應該平的，我們試過可以儲存

at 2020-05-12 08:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a45952e7b6c68a4c292079540a734fb91f4f1acb/圖片.png

at 2020-05-12 08:34, Support Team said: 這幾個編號都是一樣？看看後面有沒有空格再儲存試試

2020-05-12-Chat transcript on coweasy.com started on Tuesday,-0404.json

at 2020-05-12 07:06, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eba39070fd9ec568477211f/v/a28f55f458088d4dd38482e73c615ff4b9d238f9/image.png

at 2020-05-12 07:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/450e3031dab09c83bc5bbd785040ba90ea0dc94b/2020-05-12_15-09-02-Invoice_V5_(10).xls_-_LibreOffice_Calc.png

at 2020-05-12 07:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/be1773b78e1567cd758d857c90ca47c7a8c0a9f1/2020-05-12_15-08-37-1_new_message_-_Google_Chrome.png

at 2020-05-12 07:12, Daniel Hui. said: 位置"說明"

at 2020-05-12 07:13, Support Team said: 這欄匯出匯入暫時沒有

at 2020-05-12 07:18, Daniel Hui. said: would it be added?

2020-05-12-Chat transcript on coweasy.com started on Tuesday,-0406.json

at 2020-05-12 09:08, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eba67630fd9ec5684927a27/v/8f79b893a5d783ffc65d36ff5a82128647b7ebb6/image.png

at 2020-05-12 09:08, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eba67630fd9ec5684927a27/v/0f25a6f9ca226fe4942d58868d59f7045d274a1a/image.png

at 2020-05-12 09:08, Uchee. said: 為何不平?

at 2020-05-12 09:09, Support Team said: 我們試過平的可以儲存

at 2020-05-12 09:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/66548a647a0e7ac10746f1cb205b88d243e13473/圖片.png

at 2020-05-12 09:09, Support Team said: 幾個編號都是一樣？看看後面有沒有空格再儲存試試

2020-05-13-Chat transcript on coweasy.com started on Wednesda-0407.json

at 2020-05-13 02:11, Iris. said: Yes, thanks.

at 2020-05-13 02:13, Iris. said: 我可以將將收入及支出按JOB NO. 分類嗎?

at 2020-05-13 02:14, Support Team said: 企業雲有 Project 功能，可分Project 查看 P/L

at 2020-05-13 02:15, Iris. said: 企業雲是指....? 另一個版本嗎?

at 2020-05-13 02:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/283dcd7ff729b24221f6a028d891cdf139c08f0d/2020-05-13_10-16-13-CowEasy_-_Google_Chrome.png

at 2020-05-13 02:18, Iris. said: icic...thanks.

at 2020-05-13 02:18, Iris. said: 咁我試用下企業雲先, THANKS

2020-05-13-Chat transcript on coweasy.com started on Wednesda-0408.json

at 2020-05-13 04:10, Gary Ho. said: 我想問

at 2020-05-13 04:10, Gary Ho. said: 呢個系統係咪可以分2間公司既數

at 2020-05-13 04:10, Support Team said: 1間

at 2020-05-13 04:11, Support Team said: 如輸入多間公司的數會亂的

at 2020-05-13 04:11, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebb6f460fd9ec568453b87b/v/a01494fb709c89872d276664bdc77b1ece1c19f4/image.png

at 2020-05-13 04:12, Gary Ho. said: 咁呢個舖頭既目的係咩黎架?

at 2020-05-13 04:13, Support Team said: project/shop都應該是同一間公司內的，主要是可以獨立查看P/L

2020-05-13-Chat transcript on coweasy.com started on Wednesda-0409.json

at 2020-05-13 07:19, Gigi Tsang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebb9f120fd9ec56844eec9b/v/62d77906746ec08150980d121aa5ef2a22d4caf9/image.png

at 2020-05-13 07:20, Gigi Tsang. said: why can't the b/f change to 1/3/2020

at 2020-05-13 07:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1f57f4a9e47add8c1f71059e8c99ff42e8a29a3/image.png

at 2020-05-13 07:23, Support Team said: BF的日期必須早於明細的日期

at 2020-05-13 07:23, Support Team said: 但明細選了4/3，BF應該可以選到1/3的

at 2020-05-13 07:23, Gigi Tsang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebb9f120fd9ec56844eec9b/v/0461c34a2493d68dbd7dc987afc81bf99376f8c5/image.png

at 2020-05-13 07:24, Gigi Tsang. said: 選不到...

at 2020-05-13 07:25, Support Team said: 明細再選一次4/3試試

at 2020-05-13 07:26, Gigi Tsang. said: 還是不能...

at 2020-05-13 07:31, Support Team said: 應該可以了，請刷新頁面試試

2020-05-14-Chat transcript on coweasy.com started on Thursday-0411.json

at 2020-05-14 02:45, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebcaaca0fd9ec5684d249a4/v/b91a666d97f0e230f11aa8f6b0067dd5bf9254b8/image.png

at 2020-05-14 02:46, Support Team said: 預設第一個收入科目

at 2020-05-14 02:46, Support Team said: 按科目編號排序的第一個

at 2020-05-14 02:48, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebcaaca0fd9ec5684d249a4/v/af8eee3061d9003eba5a03e689cfa92b75c4693f/image.png

at 2020-05-14 02:48, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebcaaca0fd9ec5684d249a4/v/b6db4a43a8da5bfc4f1fa38efaf04f9702ffa666/image.png

at 2020-05-14 03:27, Daniel Hui. said: Hi Tracy, CowEasy does not have CashFlow Report

at 2020-05-14 03:29, Support Team said: CowEasy 並沒有 Cash Flow 功能

2020-05-14-Chat transcript on coweasy.com started on Thursday-0412.json

at 2020-05-14 07:14, Uchee. said: 如果開INVOICE , 但此貨不用入倉的, 該如何開納?

at 2020-05-14 07:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ed3027872a55bcee111edf322578225a29465cb8/2020-05-14_15-16-06-銷售（出貨）_-_Google_Chrome.png

at 2020-05-14 07:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3094fc220d05c72313a218d98f50dedcbb130418/2020-05-14_15-16-26-銷售（出貨）_-_Google_Chrome.png

at 2020-05-14 07:17, Support Team said: 發票這樣輸入非產品的收入

at 2020-05-14 07:19, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebcef7d0fd9ec5684da2188/v/079f541129eeb88b5b44e2cda13dbeed92d56395/image.png

at 2020-05-14 07:19, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebcef7d0fd9ec5684da2188/v/fe08ca875ce1617559eaa42f4a0a6951dad086ff/image.png

at 2020-05-14 07:19, Uchee. said: 但發票出來是這樣

at 2020-05-14 07:20, Uchee. said: 如何調整

at 2020-05-14 07:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d3d32e6d10f0ec3ca3275214a346520d4a4fc20f/請參考常問問題.png

at 2020-05-14 07:22, Support Team said: 可以修改模板，刪除項目欄位

at 2020-05-14 07:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1f6ccead2edfcef65293a80ca449552a81eb997f/2020-05-14_15-23-02-銷售（出貨）_-_Google_Chrome.png

at 2020-05-14 07:24, Support Team said: 修改模板共有4格可上傳，供不同發票樣式使用

2020-05-14-Chat transcript on coweasy.com started on Thursday-0413.json

at 2020-05-14 07:52, Chris. said: 你好請問COWEASY 手機APP如何選擇公司?

at 2020-05-14 07:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ff1f9608123ccf81807a0d0620f39c3aa6cbf45/2020-05-14_15-53-49-Dashboard_-_Google_Chrome.png

at 2020-05-14 07:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f63f10b4109838ca2d49a926f452fe6287825343/2020-05-14_15-54-03-1_new_message_-_Google_Chrome.png

at 2020-05-14 07:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/442cca8a36cc58fbfb88b56caf6938a57a294c67/2020-05-14_15-54-52-1_new_message_-_Google_Chrome.png

at 2020-05-14 07:58, Support Team said: App 只供中小企戶口使用，而在CPA平台，需登入其中一間Bookeeping戶口，用戶管理 - 增加用戶 - 新增一個報表用戶

at 2020-05-14 07:59, Chris. said: 哦好我試試

at 2020-05-14 07:59, Support Team said: App 可以用這個報表用戶的電郵密碼登入

2020-05-14-Chat transcript on coweasy.com started on Thursday-0414.json

at 2020-05-14 09:57, iris wang. said: 怎麼刪除銀行月結單重複上傳記錄

at 2020-05-14 09:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/288fc2d6818b71bac3cdebe5a85728f9fbc44794/圖片.png

at 2020-05-14 09:59, Support Team said: 在紀錄查找可刪除整張月結單輸入，或只刪除月結單內中的entry

2020-05-15-Chat transcript on coweasy.com started on Friday, -0415.json

at 2020-05-15 03:06, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebdfa950fd9ec5684847038/v/2716ef047d1106b4b641e9683fd5c70578bd0a96/image.png

at 2020-05-15 03:06, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebdfa950fd9ec5684847038/v/73f70e4c83034bf11316b95cf74a20407e9465cf/image.png

at 2020-05-15 03:07, Gary Ho. said: {Invoice_Info.Delivery_Note_No_} 及{Invoice_Info.Debit_Note_Date} 沒用嗎?

at 2020-05-15 03:08, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebdfa950fd9ec5684847038/v/77559f3ea247977ea852dae776b6e33927593e55/image.png

at 2020-05-15 03:09, Gary Ho. said: 送貨單編號拿不出來啊?

at 2020-05-15 03:10, Gary Ho. said: 是否一定要送貨單編號才可顯示日期?

at 2020-05-15 03:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1440c1803e65917fd81fab78887b45c32ec21ad2/2020-05-15_11-10-01-Invoice_-_Google_Chrome.png

at 2020-05-15 03:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49946a8657ff47a17996fb27e31fa835996d672b/2020-05-15_11-08-37-Invoice_(Customers)_-_Google_Chrome.png

at 2020-05-15 03:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/830b9990f691f557e8c2d84b500926591ded0be7/2020-05-15_11-10-06-Invoice_-_Google_Chrome.png

at 2020-05-15 03:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc4e73fc3603ff12922f8aa6ec9ad152ad5e1fc2/2020-05-15_11-11-12-Invoice_-_Google_Chrome.png

2020-05-15-Chat transcript on coweasy.com started on Friday, -0416.json

at 2020-05-15 03:29, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebe0a3e0fd9ec568461d2dd/v/f7ed31bc4eb8081614666febd1fd3162553ef87a/image.png

at 2020-05-15 03:29, Uchee. said: 我FORMAT 有單位, 但打印出來沒有

at 2020-05-15 03:30, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebe0a3e0fd9ec568461d2dd/v/ee304d805402ce52bd8e8c69c1e89cf6033ee7e0/image.png

at 2020-05-15 03:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/04057020602729929c8e2fafab7ac76634f2b0cc/2020-05-15_11-32-16-Invoice_-_Google_Chrome.png

at 2020-05-15 03:33, Support Team said: 預設模板有顯示單位，有沒有改過模板？

at 2020-05-15 03:34, Uchee. said: 預設模板在那改?

at 2020-05-15 03:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/45c37eb9a91619df658491f8325a4b9eebcd6683/faq.png

at 2020-05-15 03:34, Support Team said: 請參考常問問題

2020-05-15-Chat transcript on coweasy.com started on Friday, -0417.json

at 2020-05-15 04:20, Uchee. said: 請問我用EXCEL TEMPLATE IMPORT 入了QUOTATION 2019

at 2020-05-15 04:22, Uchee. said: 現在有新單可否用舊的單, 來更改日期開新單? 因為除了交貨期其他內容不變的

at 2020-05-15 04:23, Support Team said: 改為新的quotation編號就會新增，否則會更新相同編號的資料

2020-05-15-Chat transcript on coweasy.com started on Friday, -0418.json

at 2020-05-15 04:28, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ebe1a420fd9ec568442ea19/v/a7f4333790282c37c253b8bd532f8cd5e21e99de/image.png

at 2020-05-15 04:29, Support Team said: 改為新的quotation編號就會新增，否則會更新相同編號的資料

at 2020-05-15 04:30, Uchee. said: 1.請問我用EXCEL TEMPLATE IMPORT 入了QUOTATION 2019

at 2020-05-15 04:30, Uchee. said: 現在有新單可否用舊的單, 來更改日期開新單? 因為除了交貨期其他內容不變的

at 2020-05-15 04:31, Uchee. said: 2.另外QUOTATION 轉了INVOICE 之后, 那QUOTATION 會不會在QUOTATION RECORD 消失了?

at 2020-05-15 04:31, Support Team said: 1 改為新的quotation編號就會新增，否則會更新相同編號的資料

at 2020-05-15 04:32, Support Team said: 要新編號才會是新單

at 2020-05-15 04:33, Support Team said: 2不會消失，如要看哪些未轉發票可查看outstanding report

2020-05-18-Chat transcript on coweasy.com started on Monday, -0423.json

at 2020-05-18 07:50, Uchee. said: 如果IMPORT QUOTATION 是USD 到時轉INVOICE 也是USD , 收錢是HKD , 是OK 的嗎?

at 2020-05-18 07:51, Support Team said: 是可以的，收錢的時候選擇港幣收款便可以了

2020-05-18-Chat transcript on coweasy.com started on Monday, -0425.json

at 2020-05-18 08:16, Gigi Tsang. said: 你好，請問如果Description內容超過一行是否無法顯示在GL裡?

at 2020-05-18 08:17, Support Team said: 目前來說是以一行內容為標準

at 2020-05-18 08:19, Gigi Tsang. said: 能否設定為顯示全部?

2020-05-19-Chat transcript on coweasy.com started on Tuesday,-0426.json

at 2020-05-19 02:09, Uchee. said: (每次匯入上限 3000 個記錄，如超過上限，請分為多個文件匯入。)模板格式不正確！

at 2020-05-19 02:09, Uchee. said: 模板格式不正確！

at 2020-05-19 02:09, Uchee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec33de70fd9ec56845f02e4/v/2b73f99271113f216756d63ef8d3cf26dbea28df/Inventory-HKD(from_michelle_template_)_-19052020.xls

at 2020-05-19 02:10, Uchee. said: 我也是用原本模板格式

at 2020-05-19 02:11, Support Team said: 英文的模板請在英文介面匯入

at 2020-05-19 02:12, Uchee. said: 明白,thank

at 2020-05-19 02:14, Uchee. said: 我本身已經入了stock, 現在是補入回有關stock price, 那我是不是選" Insert data (Remain existing data) 才import 回?

at 2020-05-19 02:15, Support Team said: 是的

2020-05-19-Chat transcript on coweasy.com started on Tuesday,-0427.json

at 2020-05-19 02:26, Sherry Fung. said: 導出來的報表的格式要自己在調整嗎？

at 2020-05-19 02:26, Support Team said: 是的，匯出excel只提供標準的樣式

at 2020-05-19 02:27, Sherry Fung. said: 沒有框？沒有下劃線？

at 2020-05-19 02:27, Sherry Fung. said: 單雙下劃線

at 2020-05-19 02:30, Support Team said: 系統出excel應該只是填資料沒有框線

at 2020-05-19 02:31, Sherry Fung. said: 其他會計輸入導出來的空白模板怎麼沒有借貸方的？

at 2020-05-19 02:32, Support Team said: 請跟DR正數 CR負數輸入

at 2020-05-19 02:36, Sherry Fung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec338980fd9ec56840d2394/v/e5cfa968e38d369555d5e0e16a30b25275b8294c/image.png

at 2020-05-19 02:37, Sherry Fung. said: 傳票號碼是怎麼編寫？

at 2020-05-19 02:37, Sherry Fung. said: 導出來Excel填寫的話？

at 2020-05-19 02:47, Support Team said: 編號格式請跟該公司的要求輸入因excel不會與系統互動更新，匯入前請先在系統檢查一下編號有沒有重複，重複的編號系統會以excel資料覆蓋系統

at 2020-05-19 02:49, Sherry Fung. said: 是同一個憑證的話就是編號一致，借貸用正負數填寫，導入就是一張憑證對吧？

at 2020-05-19 02:50, Support Team said: 是的

at 2020-05-19 02:51, Sherry Fung. said: 用戶管理裡面可以增加多少人？

at 2020-05-19 02:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c4a2e844cb2f510e6d58d7333c63e6e294b7914/0-38-13-會計人員輸入_-_Google_Chrome.png

at 2020-05-19 02:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/01f8bf4caacd8ca2fd3c665346a559f12a4eab88/0-38-41-VoucherIO_V5_(14).xls_-_LibreOffice_Calc.png

at 2020-05-19 02:51, Support Team said: CPA應該沒有限用戶數

at 2020-05-19 02:51, Sherry Fung. said: 傳票號碼=憑證號碼？

at 2020-05-19 02:51, Support Team said: 是的

at 2020-05-19 02:52, Sherry Fung. said: 所有記錄匯總和所有傳票匯總有什麼區別？

at 2020-05-19 02:52, Sherry Fung. said: 所有記錄匯總怎麼導不出來？

at 2020-05-19 02:54, Sherry Fung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec338980fd9ec56840d2394/v/ae26627f93be8295c84da26a26b799dc8e99b98c/image.png

at 2020-05-19 02:55, Sherry Fung. said: 怎麼添加新用戶

at 2020-05-19 02:55, Support Team said: 應該只是樣式不同，內容應該差不多的傳票匯總只供查看，沒有匯出紀錄匯總有匯出功能，是怎樣導不出？

at 2020-05-19 02:56, Sherry Fung. said: 怎麼添加新用戶？

at 2020-05-19 02:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c149f4c40f31539537dedf44ecf725b46a7e6fe3/2020-05-19_10-56-39-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-05-19 02:57, Support Team said: CPA admin先新增CPA用戶

at 2020-05-19 02:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/90d6f549a6cca6c8bd6f78114f5f606ed7c5a574/2020-05-19_10-57-46-用戶管理_-_Google_Chrome.png

at 2020-05-19 02:58, Support Team said: 再進入bookkeeping公司啟用用戶

at 2020-05-19 03:00, Sherry Fung. said: 如何只增加報表用戶呢？

at 2020-05-19 03:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e04df1dc5d5bd6f0bcfbd3781f701b6c14b8dd28/2020-05-19_11-01-33-用戶管理_-_Google_Chrome.png

at 2020-05-19 03:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/45f9eb4381bf45536515ffb1284a937a635369a3/2020-05-19_11-01-18-用戶管理_-_Google_Chrome.png

at 2020-05-19 03:03, Sherry Fung. said: 是用什麼身份進去添加報表用戶？、

at 2020-05-19 03:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/448477c34010b4bac3ce399a7b0c404a6496e69f/2020-05-19_11-06-07-用戶管理_-_Google_Chrome.png

at 2020-05-19 03:07, Sherry Fung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec338980fd9ec56840d2394/v/fdf127e6ea8a0fc532ff2241e0c899be708957d7/image.png

at 2020-05-19 03:07, Sherry Fung. said: 為什麼我的下方沒有增加用戶的標識

at 2020-05-19 03:07, Support Team said: 這個應該不是公司admin

at 2020-05-19 03:09, Sherry Fung. said: 是公司的admin

at 2020-05-19 03:09, Sherry Fung. said: 只能添加一個報表用戶嗎？

at 2020-05-19 03:09, Support Team said: 是的

at 2020-05-19 03:09, Sherry Fung. said: 一個公司只能有一個報表用戶？

at 2020-05-19 03:09, Sherry Fung. said: cpa

at 2020-05-19 03:10, Sherry Fung. said: cpa用戶就不限？

at 2020-05-19 03:10, Support Team said: 是的

at 2020-05-19 03:10, Sherry Fung. said: 那我怎麼更改報表用戶

at 2020-05-19 03:12, Sherry Fung. said: cpa的用戶可以至授權報表的版塊嗎？cpa用戶的功能是什麼？

at 2020-05-19 03:14, Support Team said: 用戶不能修改電郵，只可以修改密碼和其他資料如需修改報表用戶電郵，需要刪除報表用戶再新增

at 2020-05-19 03:16, Support Team said: CPA用戶只是預設了不同登入電郵密碼，只可以進入CPA平台，沒有實質功能要在公司啟用了，CPA用戶才可進入該公司進行入數或其他操作，此時才有實質功能

at 2020-05-19 03:22, Sherry Fung. said: 報表用戶是只能查詢報表，其他功能是不能用的對吧

at 2020-05-19 03:23, Support Team said: 是的

2020-05-19-Chat transcript on coweasy.com started on Tuesday,-0428.json

at 2020-05-19 03:11, 李小姐. said: 如何set saleman

at 2020-05-19 03:12, Support Team said: CowEasy 並沒有銷售員/佣金功能

at 2020-05-19 03:27, 李小姐. said: 請問可以採購入貨品A, 但銷售時名為貨品B,但實際上是扣貨品A的數量？

at 2020-05-19 03:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/439bd0aa40e96cad348b6f2bc14428e09d1d2e19/2020-05-19_11-32-33-銷售（出貨）_-_Google_Chrome.png

at 2020-05-19 03:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f152df1f2329573068ab4b5f1df57abf46cb7e69/2020-05-19_11-34-23-發票_-_Google_Chrome.png

at 2020-05-19 03:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/76ca071253349020192270f191b398df5363b183/2020-05-19_11-34-35-發票_-_Google_Chrome.png

at 2020-05-19 03:35, Support Team said: 出發票時可以在規格輸入顯示名稱自訂發票樣式不顯示庫存名稱，只顯示規格

at 2020-05-19 03:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/41ede7dbfd0407cdd85aa25ae2e6d451226b5f03/請參考常問問題.png

at 2020-05-19 03:35, Support Team said: 自訂樣式可參考FAQ

at 2020-05-19 03:37, 李小姐. said: 好，謝謝

2020-05-19-Chat transcript on coweasy.com started on Tuesday,-0429.json

at 2020-05-19 03:59, Uchee. said: 開了PO-UCH-2019-001

at 2020-05-19 04:00, Uchee. said: 如果要收貨在那地方做

at 2020-05-19 04:01, Uchee. said: 我在採購單也不到

at 2020-05-19 04:01, Uchee. said: 找到了

at 2020-05-19 04:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b6b3fbf21fa2edf3c337f43e40a20256a7d547f/2020-05-19_12-01-36-採購訂單_-_Google_Chrome.png

at 2020-05-19 04:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6134a3497bc74169fe45b86ce749856169dd4211/2020-05-19_12-01-47-1_new_message_-_Google_Chrome.png

at 2020-05-19 04:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4357661a6599b0505418725c2649ed1ee885f142/2020-05-19_12-02-11-1_new_message_-_Google_Chrome.png

at 2020-05-19 04:02, Support Team said: 採購訂單轉至採購

at 2020-05-19 04:04, Uchee. said: 入指定倉在那地方選?

at 2020-05-19 04:05, Support Team said: 地區

at 2020-05-19 04:06, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec34c190fd9ec56843754a8/v/2cad86597559c78397a035728a7f3bcaf3415f21/image.png

at 2020-05-19 04:08, Uchee. said: 地區....

at 2020-05-19 04:09, Uchee. said: 地區沒有得選?

at 2020-05-19 04:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e02d34cee32db8451069244c47576f26d51beac0/AI1.png

at 2020-05-19 04:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/80be99c9ada8abaac173820dc59ba2bf331bfaa2/AI2.png

at 2020-05-19 04:12, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec34c190fd9ec56843754a8/v/19ab0324fffb995e0e5e61d78b6adee411d7597e/image.png

at 2020-05-19 04:12, Uchee. said: 之前已經SET 了地區, 這個在那選?

at 2020-05-19 04:13, Uchee. said: 這個也SET了

at 2020-05-19 04:17, Uchee. said: 轉了做採購單是要再收貨嗎?

at 2020-05-19 04:20, Support Team said: 採購單就是收貨採購訂單是訂貨，要轉至採購，才收貨數量才會改變

at 2020-05-19 04:21, Uchee. said: 那我現在只看指定倉IN AND OUT 在那個報表看清楚?

at 2020-05-19 04:29, Uchee. said: 那我現在只看指定倉IN AND OUT 在那個報表看清楚?

at 2020-05-19 04:31, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec34c190fd9ec56843754a8/v/eb5840c7ae20136000be67aa58080c5ab7bea22e/image.png

at 2020-05-19 04:32, Uchee. said: 入了指定" 倉' AND INOVICE 也開了

at 2020-05-19 04:32, Uchee. said: 我想看此單賣置STOCK IN AND OUT , 在那貨存看到?

at 2020-05-19 04:34, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec34c190fd9ec56843754a8/v/f0ac7ac9d2307854fdab2d13b1b526c9465a8b42/image.png

at 2020-05-19 04:34, Uchee. said: INVOICE 也ISSUE了

at 2020-05-19 04:36, Uchee. said: 我找到了,THANK

2020-05-19-Chat transcript on coweasy.com started on Tuesday,-0430.json

at 2020-05-19 03:44, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec345970fd9ec5684d47d47/v/24e6473a0c6386ac9cad0f28edb2c562bd086c64/image.png

at 2020-05-19 03:45, Daniel Hui. said: I have raised this question two months before, but still same

at 2020-05-19 03:48, Support Team said: 這點是在online support這裡反映過的？

at 2020-05-19 03:48, Daniel Hui. said: 是

at 2020-05-19 03:49, Support Team said: 我們再問問開發同事

at 2020-05-19 03:51, Daniel Hui. said: 我們經常忘記刪除上一張的資料

at 2020-05-19 03:52, Daniel Hui. said: PO 那邊也是

at 2020-05-19 03:55, Daniel Hui. said: 謝謝你

at 2020-05-19 03:55, Daniel Hui. said: 什麼時候可以完成

at 2020-05-19 03:56, Support Team said: 現在未知，同事會定期討論優化系統的功能

at 2020-05-19 03:57, Daniel Hui. said: 別讓等太久

2020-05-19-Chat transcript on coweasy.com started on Tuesday,-0431.json

at 2020-05-19 06:39, iris wang. said: 如果期初數有調整，開新一年度的帳要在哪裡修改期初數？

at 2020-05-19 06:40, Support Team said: 可在其他會計 - 會計人員輸入，這裡入調整

at 2020-05-19 06:40, iris wang. said: 初始設定不能改是嗎？

at 2020-05-19 06:40, iris wang. said: 初始餘額這裡

at 2020-05-19 06:42, Support Team said: 初始餘額是什麼年度的？調整什麼年度的？

at 2020-05-19 06:43, iris wang. said: 比如我完成了2018年度的，我要開2019年度的帳，2018年度的期末數有調整，那麼我應該怎麼修改2019的期初數？在哪裡填寫？

at 2020-05-19 06:44, Support Team said: 不要改初始餘額

at 2020-05-19 06:44, Support Team said: 其他會計 - 會計人員輸入，這裡入調整

at 2020-05-19 06:44, iris wang. said: 好的，初始餘額是什麼情況下用的？

at 2020-05-19 06:48, Support Team said: 初始餘額是舊公司用新系統時，將舊有的數據紀錄，只輸入1個結餘，而不需要輸入之前的所有紀錄

2020-05-19-Chat transcript on coweasy.com started on Tuesday,-0432.json

at 2020-05-19 08:54, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec388110fd9ec5684ecfe65/v/9a0c86358e2d741d29219416c429b982114e1246/image.png

at 2020-05-19 08:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2e6950ee3e2ff26411187afaf93559d75469bac3/2020-05-19_16-57-30-發票_-_Google_Chrome.png

at 2020-05-19 08:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a293f2efc1842ae463cf7cd532116051885035cb/2020-05-19_16-58-12-發票_-_Google_Chrome.png

at 2020-05-19 09:00, Support Team said: word wrap + can grow 才有效，但這是自動增加行數如一行顯示，只可以縮小其他欄位闊度，再增加這個欄位

at 2020-05-19 09:14, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec388110fd9ec5684ecfe65/v/638b1152106df0911994400ba074b55e711a003b/image.png

at 2020-05-19 09:15, Daniel Hui. said: this invoice have 3 pages

at 2020-05-19 09:17, Support Team said: 是第1/3頁有顯示page，第2頁沒有顯示，還是缺少第2頁，可否給pdf我們檢查一下

at 2020-05-19 09:18, Daniel Hui. said: word wrap + can grow 才有效，但這是自動增加行數如一行顯示，只可以縮小其他欄位闊度，再增加這個欄位 the stock code line when wrap, it would not un-aline

at 2020-05-19 09:19, Daniel Hui. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec388110fd9ec5684ecfe65/v/63e8ccdf0ec41ba8e25ee52deded010a7cf7b41e/Invoice_No_Page.pdf

at 2020-05-19 09:22, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec388110fd9ec5684ecfe65/v/6bd3f0c774713e719023cb983b6c9d6746839f40/image.png

at 2020-05-19 09:26, Support Team said: 自動增加行數後自動對齊比較困難，可以預先教多些高度

at 2020-05-19 09:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef9fe7a55842b199aedf70ae467ef3ae8ff70f6a/2020-05-19_17-24-34-發票_-_Google_Chrome.png

at 2020-05-19 09:27, Support Team said: 頁數試試 print on: all pages

at 2020-05-19 09:31, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec388110fd9ec5684ecfe65/v/c85becc57e45c2aab6629727b1d6e662bf5eaf8d/image.png

at 2020-05-19 09:31, Daniel Hui. said: already "Print on all page"

at 2020-05-19 09:32, Support Team said: 看看 pagefooterband 是不是

at 2020-05-19 09:56, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec388110fd9ec5684ecfe65/v/bfe911bad3617f7e3b445a1597352fe60532b875/image.png

at 2020-05-19 09:56, Daniel Hui. said: also print on all page

at 2020-05-19 09:57, Support Team said: pagefooterband

at 2020-05-19 09:58, Daniel Hui. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec388110fd9ec5684ecfe65/v/f47e5242dacf6421ed141511ffdc93daf47ac440/tempINV_(2).mrt

at 2020-05-19 09:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c09a48046f014f36d763086eae74c8726b9cc869/image.png

at 2020-05-19 10:01, Daniel Hui. said: Done, shown. Thank you very much

2020-05-20-Chat transcript on coweasy.com started on Wednesda-0433.json

at 2020-05-20 04:31, V1589949016622254 said: can I use English?

at 2020-05-20 04:31, Support Team said: yes

at 2020-05-20 04:31, V1589949016622254 said: but you can write in Chinese

at 2020-05-20 04:31, V1589949016622254 said: i am interested in the AI auto detector record

at 2020-05-20 04:32, V1589949016622254 said: but if I have so many different invoice, your system can find out the correct data?

2020-05-20-Chat transcript on coweasy.com started on Wednesda-0435.json

at 2020-05-20 04:06, iris wang. said: 資產負債表和按層次的資產負債表，導出Excel是不是一樣的數據？

at 2020-05-20 04:10, Support Team said: 數據應該是一樣的，都是資產負債表

2020-05-20-Chat transcript on coweasy.com started on Wednesda-0437.json

at 2020-05-20 06:45, Mr. Chan. said: Hello, do you have financial audit software?

at 2020-05-20 06:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7ff376b8111d37b6b9d17868842c8f44a3b3873/2020-05-20_14-52-21-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-05-20 06:53, Support Team said:
https://coweasy.com/CPA/CPARegister.aspx可登記試用

2020-05-20-Chat transcript on coweasy.com started on Wednesda-0438.json

at 2020-05-20 08:35, iris wang. said: 你好，銀行月結單，比如，我做完2018年，要導入2019年的，是下載一個新的表格導入嗎？

at 2020-05-20 08:35, iris wang. said: 還是延續18年的表格？

at 2020-05-20 08:35, Support Team said: 用新的較易管理

at 2020-05-20 08:36, iris wang. said: 18年的期末數會延續嗎？

at 2020-05-20 08:36, Support Team said: 是的

at 2020-05-20 08:36, Support Team said: 數據不刪除，就會一直保留延續落去

at 2020-05-20 08:51, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec4eb0e0fd9ec56844a17f3/v/90d50d19d86b7a383cd63479f8766a804a0b3782/image.png

at 2020-05-20 08:51, iris wang. said: 科目有什麼辦法可以快速找到

at 2020-05-20 08:51, iris wang. said: 要一個個拉下去找嗎?

at 2020-05-20 08:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10339aa1961e1a98e7938920e58f55bfc10dadc9/2020-05-20_16-53-32-BankIO_V5_(25).xls_-_LibreOffice_Calc.png

at 2020-05-20 08:55, Support Team said: excel 下拉選項對應這2張sheet，可以用excel 搜尋找到再copy & paste

at 2020-05-20 09:36, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec4eb0e0fd9ec56844a17f3/v/b88e8e0964e8299964f6aac9ac36732a6fa61605/image.png

at 2020-05-20 09:37, iris wang. said: 下載下來的Excel表，我要的科目沒有，可以直接在這裡添加嗎？

at 2020-05-20 09:37, Support Team said: 要在系統新增

at 2020-05-20 09:37, Support Team said: excel這裡沒有新增科目功能

at 2020-05-20 09:41, iris wang. said: 系統新增完我要重新導出來嗎？

at 2020-05-20 09:42, Support Team said: 是的

at 2020-05-20 09:42, iris wang. said: 還是我直接在Excel增加對應的科目及可以

2020-05-21-Chat transcript on coweasy.com started on Thursday-0442.json

at 2020-05-21 07:06, Edith Fung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec627ce0fd9ec56845c9429/v/612e9a582da0a7fdb6e0b9e1766ee49a039c635b/image.png

at 2020-05-21 07:07, Edith Fung. said: 想恢復入數畫面

at 2020-05-21 07:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7316861eee8c0103974a0c665e9ffa305d3e41aa/image.png

at 2020-05-21 07:08, Edith Fung. said: 公司的使用期到5月23日就完, 是嗎?

at 2020-05-21 07:08, Edith Fung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec627ce0fd9ec56845c9429/v/1eb9e86e2ed42624143e32f0283e4e6ce173fef9/image.png

at 2020-05-21 07:10, Edith Fung. said: 我不購買就不會自動續期, 是嗎?

at 2020-05-21 07:10, Support Team said: 是的

at 2020-05-21 07:11, Support Team said: 近期政府推出一個全盒100%資助，很多用戶也申請了，你會不會申請

at 2020-05-21 07:12, Edith Fung. said: 暫不會, 在考慮其他

at 2020-05-21 07:17, Edith Fung. said: 要續期按何位置?

at 2020-05-21 07:18, Support Team said: 登入後主頁的上方有一按鈕，訂購自助平台，點擊進入處理可以了

at 2020-05-21 07:19, Edith Fung. said: 6個月起?

at 2020-05-21 07:19, Edith Fung. said: 有沒有短一些?

at 2020-05-21 07:19, Support Team said: 至少訂購6個月

at 2020-05-21 07:20, Edith Fung. said: 5月23日仍可以用嗎?

at 2020-05-21 07:20, Support Team said: 可以

at 2020-05-21 07:32, Edith Fung. said: 想拿回之前的收據, 是在哪裡可查到?

at 2020-05-21 07:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/09e81a641819d1af6bf1821429fc8d817374e8b2/-22-45-(主頁)_會計.png

at 2020-05-21 07:34, Edith Fung. said: 不是, 是我付COWEASY 的紀錄?

at 2020-05-21 07:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/72d529a5ac544ea969e5179b531464e955571807/2020-05-21_15-35-18-Dashboard_-_Google_Chrome.png

at 2020-05-21 07:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff99dbd044169418a9e1985429dd88ae9a4daf4c/2020-05-21_15-35-27-訂購_-_Google_Chrome.png

at 2020-05-21 07:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9a9744593bcdfd94046468798ea6e2cf24e7c9db/2020-05-21_15-35-59-賬單明細總覽_-_Google_Chrome.png

2020-05-21-Chat transcript on coweasy.com started on Thursday-0443.json

at 2020-05-21 07:13, Kelvin Yam. said: 怎樣使用多公司功能？

at 2020-05-21 07:14, Support Team said: 什麼是多公司功能？

at 2020-05-21 07:15, Kelvin Yam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec629420fd9ec5684758318/v/53bab6f72d8fce2e93276bf6c652c6ef162d4727/擷取aa.PNG

at 2020-05-21 07:19, Support Team said: 這個是指我們有部分客戶會訂購我們三間或以上的公司，他們進入平台後並會有一個公司列表顯示

at 2020-05-21 07:20, Support Team said: 所以這是適用於客戶訂購三間公司或以上的服務

2020-05-21-Chat transcript on coweasy.com started on Thursday-0444.json

at 2020-05-21 06:45, Daniel Hui. said: Hi, how to do a partial receive of PO

at 2020-05-21 06:47, Support Team said: 訂單轉至採購時，將數量更改為實際收到的數量

at 2020-05-21 06:58, Daniel Hui. said: how if ten item but received one item only

at 2020-05-21 06:59, Support Team said: 直接改數量為1

at 2020-05-21 07:00, Daniel Hui. said: what to do when those 9 came

at 2020-05-21 07:00, Support Team said: 一樣，收貨時，訂單轉至採購，數量改9

at 2020-05-21 07:02, Daniel Hui. said: you mean one PO can be change to many times to Purchase

at 2020-05-21 07:02, Support Team said: 是的

2020-05-22-Chat transcript on coweasy.com started on Friday, -0445.json

at 2020-05-22 03:03, Kelvin Yam. said: 公司去年有盈利,老闆提取了,這條數應入在那裡？

at 2020-05-22 03:08, Support Team said: 可在其他會計輸入 - 會計人員輸入這裡直接 Debit Credit

2020-05-22-Chat transcript on coweasy.com started on Friday, -0446.json

at 2020-05-22 03:14, Peter Robinson. said: can we perform audit working paper in the system ?

at 2020-05-22 03:15, Support Team said: CPA功能現在只有Audit Report，暫時未有 working paper

at 2020-05-22 03:16, Peter Robinson. said: the system mainly focus on accounting record but not audit working, right ?

at 2020-05-22 03:17, Support Team said: Bookkeeping & Audit Report

at 2020-05-22 03:22, Peter Robinson. said: for audit report purpose, can we input data and auto generate to audit report ?

at 2020-05-22 03:23, Support Team said: 可以的，不使用bookkeeping時，可在financial statements 直接輸入

2020-05-22-Chat transcript on coweasy.com started on Friday, -0447.json

at 2020-05-22 03:05, Uchee. said: HI , SYSTEM 可不可以PURCHASE 入倉而不BILL ACCOUNT PAYABLE INVOICE?

at 2020-05-22 03:07, Support Team said: 是現金付款或者之前已入按金，所有沒有AP？

at 2020-05-22 03:08, Uchee. said: 2) 只有QUOTATION 可以轉INVOICE AND PURCHASE? 如沒入QUOTATION 直接開INVOICE 是不可以轉PURCHASE 的是嗎?

at 2020-05-22 03:09, Uchee. said: 不是, 因為之前SYSTEM 是可以有INVENTORY ASSET , 再可INVENTORY RECEIVED NOT BILLED ACCOUNT 的

at 2020-05-22 03:10, Support Team said: 2 沒有quotation 可以直接開發票，但不能轉採購

at 2020-05-22 03:14, Support Team said: 1 是什麼情況，如果是點倉發現實際數量比系統數量多，可以在庫存調整轉入這裡增加庫存數

2020-05-22-Chat transcript on coweasy.com started on Friday, -0449.json

at 2020-05-22 07:46, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/f083b7e746261a12fcb8110e14a154887e1dfb24/image.png

at 2020-05-22 07:46, iris wang. said: 請問，我做賬時候的匯率，不同年度要怎麼設置

at 2020-05-22 07:49, Support Team said: 這是只預設匯率，選擇貨幣時預設這個匯率，入單時也可以直接輸入該單據的匯率在這裡更改只會影響之後新增的單據，已輸入的單據不會影響

at 2020-05-22 07:51, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/1d6fe521795271bef2581624f0920a79eb1c2b40/image.png

at 2020-05-22 07:51, iris wang. said: 我入銀行的話要在這裡輸入匯率？

at 2020-05-22 07:52, Support Team said: 是的，本幣可以不入

at 2020-05-22 07:53, iris wang. said: 比如我設置了多幣種，做了2018年的帳，然後現在要做2019年的，我再修改多幣種的匯率，這樣我再導入2019年的數據就會按照我更新多幣種匯率轉換成hkd嗎？

at 2020-05-22 07:54, iris wang. said: 還是要在銀行Excel表裡面輸入匯率？

at 2020-05-22 07:55, Support Team said: 外幣要輸入匯率

at 2020-05-22 07:59, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/888615056354e44ea83144a1557a04e4502a0e83/image.png

at 2020-05-22 07:59, iris wang. said: 這樣對嗎？

at 2020-05-22 08:00, iris wang. said: 要每一行都輸入？

at 2020-05-22 08:00, Support Team said: 是的

at 2020-05-22 08:27, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/b64db3cb2235351f4b7403662fe2e2fc2f2fba7c/image.png

at 2020-05-22 08:28, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/6736c1b339c47dbb909d41b5ed6661fc8a2a3cac/image.png

at 2020-05-22 08:28, iris wang. said: 怎麼說我這行日期有問題？

at 2020-05-22 08:28, Support Team said: 11月31

at 2020-05-22 08:50, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/7171627717f1dc1165b78fcc140f357a32d20086/image.png

at 2020-05-22 08:51, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/c0edabc744eba77ce8bc83cd0f21a7122d69e4f1/image.png

at 2020-05-22 08:51, iris wang. said: 為什麼會出現一正一負？

at 2020-05-22 08:52, Support Team said: 對應是哪個科目？

at 2020-05-22 08:52, iris wang. said: saving 轉 current

at 2020-05-22 08:52, iris wang. said: 我入的current的銀行流水

at 2020-05-22 08:53, iris wang. said: 我是收到100000

at 2020-05-22 08:54, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/3c46db6d4ee02da140c09a0b7c7888e49d686b2f/image.png

at 2020-05-22 08:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc0147e6ed2c81a75fc9002a5d5da123d0f430c2/2020-05-22_16-54-09-BankIO_V5_(26).xls_-_LibreOffice_Calc.png

at 2020-05-22 08:55, Support Team said: 這2個科目分別是什麼？

at 2020-05-22 08:56, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/4fe7f9ff2c2bcac5dd9a09dcc0538e9babcede88/image.png

at 2020-05-22 08:57, Support Team said: 這樣DR CR 2隻腳都是 HSBC HKD CA

at 2020-05-22 08:58, iris wang. said: 這種要怎麼入？

at 2020-05-22 08:58, iris wang. said: 銀行之間互轉的

at 2020-05-22 09:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/87e844c865c58d034d3290892e408088544e0fbd/2020-05-22_16-59-54-BankIO_V5_(27).xls_-_LibreOffice_Calc.png

at 2020-05-22 09:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/38d911efd31da7b705340b4718f7e225ba92fc55/2020-05-22_17-00-00-Bank_Statement_Input_-_Google_Chrome.png

at 2020-05-22 09:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/719876d76d3c60632448abeeec90c3b197eb5fb6/2020-05-22_17-00-22-Bank_Statement_Voucher_-_Google_Chrome.png

at 2020-05-22 09:01, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/3c56f068e3574a4e196ff1e39f86757e8547f4fb/image.png

at 2020-05-22 09:02, Support Team said: 要2個科目不同

at 2020-05-22 09:05, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/c28f7a40cb174dc4f05fab8170b91e3ee344c866/image.png

at 2020-05-22 09:05, iris wang. said: 是這樣嗎?

at 2020-05-22 09:05, iris wang. said: 對應的-saving

at 2020-05-22 09:07, Support Team said: 看看上面的例子，這樣是由 C/A 轉去 S/A，DR S/A CR C/A

at 2020-05-22 09:09, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/3e736e694754bfd35594c36c892fc304ffe2301e/image.png

at 2020-05-22 09:20, iris wang. said: 銀行之間的互轉只需要做一個幣種？

at 2020-05-22 09:21, iris wang. said: 比如USD轉HKD，那我只需要做HKD的銀行流水？

at 2020-05-22 09:22, iris wang. said: 匯差再其他會計輸入補一張匯兌損益？

at 2020-05-22 09:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e76ad3573e216b6b4f33a2298dc2baa97f6e210a/2020-05-22_17-23-31-會計人員輸入_-_Google_Chrome.png

at 2020-05-22 09:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2bcc14f5865522b5e94f19317cf3e4307f0d9849/2020-05-22_17-23-45-會計傳票_-_Google_Chrome.png

at 2020-05-22 09:24, Support Team said: 統一紀錄不同貨幣要在其他輸入 - 會計人員輸入才做到

at 2020-05-22 09:25, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/8044cb12b8f4e0551b22ae1d549cba588e5fb7b9/image.png

at 2020-05-22 09:25, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ec783040fd9ec56847b3126/v/663a7c4bf12222287a25cb2741857e2e8dbc63cf/image.png

at 2020-05-22 09:26, iris wang. said: 我做了current，saving就要刪掉對吧

at 2020-05-22 09:26, Support Team said: 是的，只做一邊，兩邊都做就會重複

at 2020-05-22 09:26, iris wang. said: 好的，如果不是直接輸入憑證，有匯差的是在其他會計輸入對吧？

at 2020-05-22 09:27, Support Team said: 是的

2020-05-25-Chat transcript on coweasy.com started on Monday, -0450.json

at 2020-05-25 02:22, iris wang. said: 打印要怎麼設置？

at 2020-05-25 02:23, iris wang. said: 我打印出來是顯示不全

at 2020-05-25 02:23, Support Team said: 試試橫印

at 2020-05-25 02:23, iris wang. said: 全部都要橫印嗎？

at 2020-05-25 02:24, Support Team said: 或者出excel，在excel刪除不需要的欄位，在列印

at 2020-05-25 02:43, iris wang. said: 會計客戶列表重複了要怎麼刪除

at 2020-05-25 02:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/098ba7f5aaffcaf28e382ddcdc241ed4247c45f5/2020-05-25_10-44-53-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-05-25 02:48, Support Team said: 只有 CPA Admin 可以刪除，刪除需輸入登入密碼確認請確認該公司簿記資料是重複/不需要的，才刪除

at 2020-05-25 02:49, Support Team said: 刪除操作不能還原

2020-05-25-Chat transcript on coweasy.com started on Monday, -0451.json

at 2020-05-25 03:17, iris wang. said: 添加的科目編號是怎麼編制的？

at 2020-05-25 03:18, Support Team said: 沒有規定，跟客戶習慣/要求，不重複就可以

at 2020-05-25 04:16, iris wang. said: 我設置科目的時候，需要設置一級科目，再設置二級科目？

at 2020-05-25 04:17, iris wang. said: 比如銀行，我要先設置一個流動資產110，再設置一個1101-恆生銀行嗎？

at 2020-05-25 04:18, Support Team said: 不用，分類用的不需要新增科目

at 2020-05-25 04:24, iris wang. said: 直接用二級科目？

at 2020-05-25 04:24, Support Team said: 是的

at 2020-05-25 04:43, iris wang. said: 應付稅金是流動負債還是模板上的應付稅款？

at 2020-05-25 04:45, Support Team said: 模板

2020-05-26-Chat transcript on coweasy.com started on Tuesday,-0453.json

at 2020-05-26 03:13, Edward Chan. said: 你好，請問當我開新用戶時，可唔可以設定用戶權限?

at 2020-05-26 03:13, Edward Chan. said: 我見到好似無呢個功能

at 2020-05-26 03:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ea363930f68237a6203eba4b20ca3ee51ea7ee0d/49_07-Main.png

at 2020-05-26 03:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b49d88671066d25e36042e78d1cf43f055734ef3/-25-06-用戶管理.png

at 2020-05-26 03:14, Support Team said: 只有admin 可設置用戶權限

at 2020-05-26 03:25, Edward Chan. said: 請問試用版我是否只可以開1個admin+1個用戶?

at 2020-05-26 03:26, Support Team said: 是的

at 2020-05-26 03:26, Edward Chan. said: 好吧

2020-05-26-Chat transcript on coweasy.com started on Tuesday,-0455.json

at 2020-05-26 04:05, Daniel Hui. said: Hi, Tracy, good afternoon.

at 2020-05-26 04:05, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecc7c420fd9ec56843effaa/v/352699326dde4fc1036f2e24aecd47d5b4994d3b/image.png

at 2020-05-26 05:07, Support Team said: 由於這是系統標準設置，方便一般用戶下次出单時無需再輸入相關資料，如果別用戶需每次清空，需特別處理，請問需要報價嗎？

at 2020-05-26 05:17, Daniel Hui. said: Packing List No would everytime the same???

at 2020-05-26 05:17, Daniel Hui. said: what is this kind of standard?

at 2020-05-26 05:18, Daniel Hui. said: Packing list number would be everytime difference, right?

at 2020-05-26 05:19, Support Team said: 每次自動+1

at 2020-05-26 05:21, Daniel Hui. said: Packing list number is not in auto+1 rule

at 2020-05-26 05:22, Daniel Hui. said: the standard setting was a limitation

at 2020-05-26 05:23, Support Team said: 我們試不到這個情況，請提供截圖/短片

2020-05-26-Chat transcript on coweasy.com started on Tuesday,-0456.json

at 2020-05-26 07:08, paktatco@paktattoys.com. said: 你好，當我設定用戶權限時，能不能儲存為模塊，以後每一個新用戶唔使重新設定全部權限?

at 2020-05-26 07:09, Support Team said: 用戶權限暫時沒有用戶組功能，需要每個用戶都個別設置

2020-05-26-Chat transcript on coweasy.com started on Tuesday,-0457.json

at 2020-05-26 07:37, Kitty Chung. said: ,Hi Tracy,

at 2020-05-26 07:38, Kitty Chung. said: Please help to solve transaction of unbalanced, thanks!

at 2020-05-26 07:38, Support Team said: 可否提供截圖

at 2020-05-26 07:38, Kitty Chung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eccbcd90fd9ec568418c992/v/a550efc8ecb705c4ddec38b06d7c93f852298354/20200526153418.pdf

at 2020-05-26 07:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/238ceb393986a5474065567a7e1cb1b8129efc69/2020-05-26_15-40-46-1_new_message_-_Google_Chrome.png

at 2020-05-26 07:41, Support Team said: 按這裡，看看有沒有紀錄未update

2020-05-26-Chat transcript on coweasy.com started on Tuesday,-0458.json

at 2020-05-26 09:17, Cuby Lau. said: Bank recon個balance唔對balance sheet

at 2020-05-26 09:17, Cuby Lau. said: Bank recon $830384.27Balance sheet $832711.62

at 2020-05-26 09:17, Cuby Lau. said: 可唔可以講下點解會有different?

at 2020-05-26 09:34, Support Team said: 銀行對賬單是否有Unpresented Cheques ?

2020-05-26-Chat transcript on coweasy.com started on Tuesday,-0459.json

at 2020-05-26 08:09, Edward Chan. said: 請問採購單能不能直接在銷售發票copy過去?

at 2020-05-26 08:11, Support Team said: 只可由報價單轉至發票&採購訂單，採購訂單再轉至採購單發票不能轉至採購單

2020-05-26-Chat transcript on coweasy.com started on Tuesday,-0460.json

at 2020-05-26 07:44, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eccbf030fd9ec56843e963c/v/5e9174f5c77df12aac07f46e06ccc5ee3efeaaff/image.png

at 2020-05-26 07:44, iris wang. said: 綠色是代表什麼意思？

at 2020-05-26 07:46, iris wang. said: 我之前已經將上存的銀行月結單記錄刪除再重新上存更新的，為什麼還是會出現綠色重複的？

at 2020-05-26 07:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a5e855296a280a21cfbfe7fb5801b7c936adb345/2020-05-26_15-46-13-銀行月結單輸入_-_Google_Chrome.png

at 2020-05-26 07:46, Support Team said: 白色是相同輸入的紀錄，綠色是其他輸入的紀錄

at 2020-05-26 07:47, Support Team said: 可以檢查現在輸入的紀錄有沒有與之前的重複

at 2020-05-26 07:47, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eccbf030fd9ec56843e963c/v/6d6ae522db0d94d448694eb2ed54b127ffd47728/image.png

at 2020-05-26 07:53, iris wang. said: 怎麼檢查？

at 2020-05-26 07:54, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eccbf030fd9ec56843e963c/v/fa8131c90578b61800506c3f8012f9ebf7e38db8/image.png

at 2020-05-26 07:55, iris wang. said: 上面是顯示銀行月結單Excel導入的數據，下面是其他錄入+銀行月結單數據？

at 2020-05-26 07:55, Support Team said: 時間段內，相關銀行的所有紀錄

at 2020-05-26 07:55, iris wang. said: 綠色是其他輸入的意思？

at 2020-05-26 07:56, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eccbf030fd9ec56843e963c/v/9f2ad914794c2384b5a1c8299c84865e8015d0f6/image.png

at 2020-05-26 07:56, Support Team said: 是的，在其他頁面的輸入，或者其他月結單的輸入

at 2020-05-26 07:57, iris wang. said: BB1109013-017為什麼有綠色？

at 2020-05-26 07:57, iris wang. said: 為什麼只有9月份有顏色？十月份就無？

at 2020-05-26 07:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/54c1829028c8db923afa1bbf73d0d71ed96a27a7/2020-05-26_15-57-54.gif

at 2020-05-26 07:58, Support Team said: highlight 輸入選擇的日期，方便用戶檢查正在輸入的紀錄

at 2020-05-26 08:00, iris wang. said: 在哪裡輸入選擇的日期？

at 2020-05-26 08:01, iris wang. said: 我點擊十月份的數據，十月份又無highlight

at 2020-05-26 08:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/07bfa81c304f834b7405fb3b1829fa33f954b856/2020-05-26_16-01-37-銀行月結單輸入_-_Google_Chrome.png

at 2020-05-26 08:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f3dae27bd86af6837148bf35d78c89f5fdb38d14/2020-05-26_16-02-10-銀行月結單輸入_-_Google_Chrome.png

at 2020-05-26 08:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b1c5f33ee322e6cf25ddee4b6a25507461462a97/2020-05-26_16-02-24-銀行月結單輸入_-_Google_Chrome.png

at 2020-05-26 09:15, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eccbf030fd9ec56843e963c/v/0d410fc0fac450bd4afdc2c078444d2111bcfabe/image.png

at 2020-05-26 09:15, iris wang. said: 我輸入了初始設定，哪裡輸錯了嗎？

at 2020-05-26 09:15, iris wang. said: 不平

at 2020-05-26 09:18, Support Team said: 可否看看TB

at 2020-05-26 09:22, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eccbf030fd9ec56843e963c/v/43b9be2c28643f6fde32edd0ce81e84935ec91f4/Statement_of_Financial_Position_(7).xls

at 2020-05-26 09:23, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eccbf030fd9ec56843e963c/v/701bde1f1be6c558426911b28bb8a09cff811de2/Trial_Balance_(2).xls

at 2020-05-26 09:28, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eccbf030fd9ec56843e963c/v/583729be0914c65d2f4521e0d26c24ec53d92ecb/33.jpg

at 2020-05-26 09:32, Support Team said: 資產負債表？這是在哪裡查看的，沒有顯示淨資產/負債總值和股東資本總值

at 2020-05-26 09:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5202489a336093c83836083e5718e466752135db/圖片.png

at 2020-05-26 09:33, iris wang. said: 這個是新入系統的公司，我根據審計報告的期末數錄入系統的

at 2020-05-26 09:34, iris wang. said: 是在系統的初始設定錄入嗎？

at 2020-05-26 09:39, Support Team said: 是的，是在初始設定初始餘額輸入

at 2020-05-26 09:40, Support Team said: 另外，3101是輸入 2還是 -2？

at 2020-05-26 09:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cfc4d75c324540fab7c55d7300fd24eb0cc17e75/2020-05-26_17-42-18-初始餘額_-_Google_Chrome.png

at 2020-05-26 09:44, iris wang. said: 2

at 2020-05-26 09:44, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eccbf030fd9ec56843e963c/v/bca2ea4ba20dd77f49e9d20d823c0d2c2844c9e5/image.png

at 2020-05-26 09:45, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eccbf030fd9ec56843e963c/v/ba83e02b24af8a156834e0532ee85ad5bfe76874/image.png

at 2020-05-26 09:46, iris wang. said: 輸入2或者-2，最後結果都不是73660.12

at 2020-05-26 09:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aa211fec5d324fdb5bec3afe73b32365a5c60574/圖片.png

at 2020-05-26 09:47, Support Team said: 但這裡accumulated losses 是 73662，total才是 73660

at 2020-05-26 09:50, iris wang. said: 對，所以我就不知道哪裡出現了問題

at 2020-05-26 09:51, iris wang. said: 我的期初數要怎麼填

at 2020-05-26 09:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/231f2d42ce87a666e2f2549130b6b22f61bce9a7/image.png

at 2020-05-26 09:53, Support Team said: 這裡是retained，自動由其他科目計出來的這樣就應該已經和report一樣

at 2020-05-26 09:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0d217038b8788ee9ef0a2b82c2f1e58f5b708363/image.png

at 2020-05-26 09:53, Support Team said: retained=73662.12

at 2020-05-26 09:56, iris wang. said: 所以我是輸入-2？

at 2020-05-26 09:57, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eccbf030fd9ec56843e963c/v/924071ca6928fb2c802dcb13b3aa407fcab5966b/image.png

at 2020-05-26 09:58, iris wang. said: 輸入-2，最後出來的數也不對

at 2020-05-26 09:59, Support Team said: 3101 credit 2，35110 debit 73662，這樣不對？

2020-05-27-Chat transcript on coweasy.com started on Wednesda-0461.json

at 2020-05-27 02:05, Kelvin Chung. said: 我想問, 是否有給予會計師事務所的報告?

at 2020-05-27 02:05, Kelvin Chung. said: 可以做帳及編製審計報告

at 2020-05-27 02:08, Support Team said: 資訊：
https://hkcaa.net/登記：
https://coweasy.com/CPA/CPARegister.aspx

at 2020-05-27 02:11, Kelvin Chung. said:
https://hkcaa.net/ <-我在此平台不太見到有關編制核數報告的資訊

at 2020-05-27 02:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/637ed318bb2a92e480dfa90af6ccdfacab209451/image.png

at 2020-05-27 02:13, Kelvin Chung. said: 好

at 2020-05-27 02:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/699a1c186982d082762d91350d7f5efd0c2ce775/2020-05-27_10-14-58-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-05-27 02:17, Support Team said: CRM，新增會計公司帳套，可以試用會計和核數報告功能，測試後可以直接刪除公司

at 2020-05-27 02:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3042812026aeb374a03be88f8de8a50224934a28/image.png

at 2020-05-27 02:19, Kelvin Chung. said: 試用期間輸入的資料, 能否保存/匯出?

at 2020-05-27 02:20, Support Team said: 可以的

at 2020-05-27 02:20, Kelvin Chung. said: great, thanks

at 2020-05-27 02:24, Kelvin Chung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecdcaa90fd9ec5684c591d4/v/30465295ea3b582f15533ebc0020cb22c42dd88f/註解_2020-05-27_102427.png

2020-05-27-Chat transcript on coweasy.com started on Wednesda-0462.json

at 2020-05-27 02:16, Edward Chan. said: 請問輸入憑證後，在哪個界面可以審核憑證？

at 2020-05-27 02:21, Support Team said: 有設置需要審批？如沒有，所有單據都會直接入帳

at 2020-05-27 02:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49c5c5eed7bc86eed37a0b7d5bce60713b8604d7/2020-05-27_10-19-03-銀行月結單輸入_-_Google_Chrome.png

at 2020-05-27 02:22, Support Team said: 每個輸入頁面都有審批紀錄，這裡審批

at 2020-05-27 02:26, Edward Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecdcca10fd9ec5684e2cfd8/v/d39cb9cbb418c6ac01600a8cbbf327fad26fc9a4/image.png

at 2020-05-27 02:27, Edward Chan. said: 是不是要勾選這裏，才需要審批單據，否則輸入憑證後是自動審批的？

at 2020-05-27 02:27, Support Team said: 要剔才需要審批

at 2020-05-27 02:37, Edward Chan. said: 輸入憑證後（不開啟審批）到“審批紀錄”裏面查不到訊息，是什麼原因呢

at 2020-05-27 02:41, Support Team said: 不需審批 / 已經審批的單據，直接在紀錄可以找到

at 2020-05-27 02:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/011d8ac3f500c35f3fb4918dd7e02ffea4ee4e91/-22-45-(主頁)_會計.png

at 2020-05-27 02:52, Edward Chan. said: 現金賬、銀行賬的表格格式是固定的嗎？可不可以修改格式的，最好可以逐筆顯示當前餘額

at 2020-05-27 02:54, Support Team said: 報表的格式是固定的，用戶可以匯出excel，在excel修改

2020-05-27-Chat transcript on coweasy.com started on Wednesda-0465.json

at 2020-05-27 06:31, Kelvin Chung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecdf3330fd9ec56842d4588/v/b5a4b9f5350331f3c627db7f04d264034eeb7092/註解_2020-05-27_143039.png

at 2020-05-27 06:31, Kelvin Chung. said: 科目列表這些預設科目, 是否不能刪的?

at 2020-05-27 06:31, Support Team said: 是的

at 2020-05-27 06:31, Kelvin Chung. said: 即是有16個預設科目

at 2020-05-27 06:33, Support Team said: 預設的AR AP之類的這些可以只改編號/名稱，不能刪除使用範本新增的其他科目/用戶新增貨匯入的，這些才可以刪除

at 2020-05-27 06:33, Kelvin Chung. said: 因為預設科目已經連上模組了吧?

at 2020-05-27 06:34, Support Team said: 是的

at 2020-05-27 06:35, Kelvin Chung. said: 使用"單據匯入(Excel)", 之前試了的都會在成本科目入帳. 有方法選擇入帳到其他費用科目嗎?

at 2020-05-27 06:35, Kelvin Chung. said: 不想用會計傳票方式入帳

at 2020-05-27 06:35, Kelvin Chung. said: 另外, CowEasy有推薦的做帳方法及次序嗎?

at 2020-05-27 06:36, Support Team said: 支出/費用模組，暫時未有匯出匯入功能，只可以在頁面輸入，再按複製來新增下一張單

at 2020-05-27 06:37, Kelvin Chung. said: 這樣太慢了吧

at 2020-05-27 06:38, Support Team said: 並沒有特定/推薦的方法/次序，按用戶方便就可以

2020-05-27-Chat transcript on coweasy.com started on Wednesda-0466.json

at 2020-05-27 08:24, Edward Chan. said: 你好，請問一個用戶，能否同時不同電腦重覆登入?

at 2020-05-27 08:24, Support Team said: 同一個用戶，同時只可一個登入

at 2020-05-27 08:25, Support Team said: 需登出後，其他電腦才可登入

2020-05-27-Chat transcript on coweasy.com started on Wednesda-0468.json

at 2020-05-27 09:45, iris wang. said: 我在軟件開一個新公司，期初數只能生成資產負債表，損益表是不能生成的嗎？

at 2020-05-27 09:45, iris wang. said: 上年數

at 2020-05-27 09:48, Support Team said: 你是不是問，當然損益表的金額是每年年結後面清空，重新開始

at 2020-05-27 09:50, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ece17480fd9ec5684865f2f/v/731e23723c6a00390c575ed505ac214826d34d18/image.png

at 2020-05-27 09:51, iris wang. said: 這個是今年新入系統的公司，是不是損益表不能顯示出上年的數據？

at 2020-05-27 09:53, Support Team said: 這個你可以嘗試輸入上年期末的損益表數據，應該會有顯示的

at 2020-05-27 09:54, iris wang. said: 這樣會不會影響到我的資產負債表？

at 2020-05-27 09:54, iris wang. said: 我直接輸入上年期末數的話

at 2020-05-27 09:55, Support Team said: 應該不會影響，其實你入所有的金額，最後損益表的餘數便是盈餘滾存

at 2020-05-27 09:57, Support Team said: 其實也不要緊，輸入後看看上年期末的試算表的盈餘滾存是否和真實帳目一致看看

at 2020-05-27 09:57, iris wang. said: 好的，我試試

2020-05-28-Chat transcript on coweasy.com started on Thursday-0469.json

at 2020-05-28 02:01, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecf19de0fd9ec5684b43cf0/v/6a4d5dd4955da68e3421a2d79392c4121e233efa/image.png

at 2020-05-28 02:02, Uchee. said: 我想問我如何可以查到此QUOTATION 是開了什麼INVOICE?

at 2020-05-28 02:04, Support Team said: 發票紀錄搜尋報價單編號

at 2020-05-28 02:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/99bf67ba3125379f9a49dea78825fae51b5d439c/2020-05-28_10-02-47-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2020-05-28 02:06, Uchee. said: Search 也沒有

at 2020-05-28 02:06, Support Team said: 日期範圍選闊些

at 2020-05-28 02:07, Uchee. said: 其實此quotation 本身我是沒有連開invoice 的, 但不知為何會說產生invoice

at 2020-05-28 02:08, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecf19de0fd9ec5684b43cf0/v/dbdcb7b385bc67a87ba06ef0a490d366bfcf972b/image.png

at 2020-05-28 02:10, Uchee. said: 如果QUOTAION 已轉開了INVOICE , 可不可再轉一張INVOICE?

at 2020-05-28 02:10, Support Team said: 可以

at 2020-05-28 02:11, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecf19de0fd9ec5684b43cf0/v/a0dba858bf81116a16801769ea29cf2f7c72b017/image.png

at 2020-05-28 02:11, Uchee. said: 真得找不到開了那張INVOICE

at 2020-05-28 02:12, Uchee. said: 我EXPORT INVOICE LIST 也沒有找到

at 2020-05-28 02:12, Support Team said: 採購訂單/採購單紀錄都搜尋看看有沒有

at 2020-05-28 02:14, Uchee. said: 也沒有

at 2020-05-28 02:14, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecf19de0fd9ec5684b43cf0/v/87d324c4f334b9bf44209897c2900f14ab84aee2/image.png

at 2020-05-28 02:15, Uchee. said: 我想問INVOICE LIST , 最下有= 轉至採購FUNCTION 是如果使用?

at 2020-05-28 02:16, Uchee. said: 全部也沒有....此QUOTAION 轉至INVOICE RECORD

at 2020-05-28 02:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7f16249d8061aedb5adbbe20a7583fd78a658bf5/2020-05-28_10-17-12-1_new_message_-_Google_Chrome.png

at 2020-05-28 02:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f832704223250d8356b0609e46ec5780dd61fa05/2020-05-28_10-17-20-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2020-05-28 02:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8d0f004f3153f3ca8e14644af115e109633b40a9/2020-05-28_10-17-34-採購單（收貨）_-_Google_Chrome.png

at 2020-05-28 02:19, Support Team said: 直接將發票轉至採購，但可能需要用戶再改供應商，單價或其他資料

at 2020-05-28 02:20, Support Team said: 此功能是用戶報價訂做的，其他用戶未必適用此功能

at 2020-05-28 02:21, Support Team said: 未完成銷售訂單有沒有這條報價單？

at 2020-05-28 02:23, Uchee. said: 在那裡找?

at 2020-05-28 02:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/557e48f11537919bf2a279ca3fb30aa569bb6876/2020-05-28_10-23-49-(主頁)_會計_-_Google_Chrome.png

2020-05-28-Chat transcript on coweasy.com started on Thursday-0470.json

at 2020-05-28 02:34, Cuby Lau. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecf1ae60fd9ec5684c3abd5/v/2d5e290a0390c297b8880317ff5e65f3546cd426/image.png

at 2020-05-28 02:35, Cuby Lau. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecf1ae60fd9ec5684c3abd5/v/4df7aa9b00066c900fa56c3f377e5aea483a1c61/image.png

at 2020-05-28 02:35, Cuby Lau. said: 點解2個bank balance 會唔一致?

at 2020-05-28 02:39, Support Team said: 第一個是balance sheet？

at 2020-05-28 02:45, Support Team said: 第2張的初始，是否上個月的結餘一樣？

2020-05-28-Chat transcript on coweasy.com started on Thursday-0471.json

at 2020-05-28 02:17, Edward Chan. said: 請問當初始設定數據輸入後，開始運作，後面如果發現初始數據需要調整，能否隨時調整？

at 2020-05-28 02:18, Support Team said: 可以

2020-05-28-Chat transcript on coweasy.com started on Thursday-0473.json

at 2020-05-28 04:41, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecf291b0fd9ec5684990ac0/v/9b6d851384db957337b635ae4172526c05e58075/image.png

at 2020-05-28 04:41, iris wang. said: 我用了其他會計輸入，銷售收入的金額要用負數？

at 2020-05-28 04:42, iris wang. said: 在貸方的金額要用負數？

at 2020-05-28 04:44, Support Team said: 是的，另一隻腳的銀行/現金是正數

at 2020-05-28 04:52, iris wang. said: 傳票號碼我需要輸入嗎？

at 2020-05-28 04:53, Support Team said: 需要的

at 2020-05-28 04:53, iris wang. said: 可以全部是數字嗎？

at 2020-05-28 04:53, iris wang. said: 比如001

at 2020-05-28 04:53, iris wang. said: 這樣、。

at 2020-05-28 04:54, Support Team said: 可以的，系統的傳票編號格式沒有特定要求用戶方便識別，不重複就可以

2020-05-28-Chat transcript on coweasy.com started on Thursday-0476.json

at 2020-05-28 07:50, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecf57920fd9ec56845dd3f4/v/87f888ca7798d46da8d6da144cc13e002185b2ae/image.png

at 2020-05-28 07:50, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecf57920fd9ec56845dd3f4/v/87f2b3b7389879f8daf4c5a8083b48319980c19d/image.png

at 2020-05-28 07:51, iris wang. said: 為什麼保存不了？

at 2020-05-28 07:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93f4d072377b7001296fb6359f243a76e14e5d0c/2020-05-28_15-53-00-會計人員輸入_-_Google_Chrome.png

at 2020-05-28 07:53, Support Team said: 這裡，看看有沒有紀錄未udate

at 2020-05-28 07:54, Support Team said: *update

at 2020-05-28 07:56, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecf57920fd9ec56845dd3f4/v/e3e5495af2a77f2e58d3d6e35f379b35a12b5ede/image.png

at 2020-05-28 07:56, iris wang. said: 已經update，還是保存不了

at 2020-05-28 07:58, Support Team said: 7.8337 是直接入 4個小數位，還是輸入了5/6個，系統四捨五入為4個？

at 2020-05-28 07:58, iris wang. said: 我是直接輸入的7.8337

at 2020-05-28 07:59, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ecf57920fd9ec56845dd3f4/v/de45915b630699a8f9a872c930fb6219b21007c1/image.png

at 2020-05-28 07:59, iris wang. said: 我在表上導進去的

at 2020-05-28 07:59, iris wang. said: 然後修改了一下科目就保存不了

at 2020-05-28 07:59, iris wang. said: 要在Excel改完重新匯入嗎？

at 2020-05-28 08:00, iris wang. said: 我重新匯入的話，是不是會覆蓋之前的數據，我的傳票號是一樣的話

at 2020-05-28 08:00, Support Team said: 是的，傳票號一樣就會覆蓋

at 2020-05-28 08:01, iris wang. said: 好的，那我在表上改好了重新上傳試試

2020-05-28-Chat transcript on coweasy.com started on Thursday-0477.json

at 2020-05-28 09:00, Edward Chan. said: 請問能否查到各個用戶的操作日誌，在哪裡查

at 2020-05-28 09:03, Support Team said: 可在各單據的紀錄，查看某一單據的操作紀錄，但不能針對用戶查看

at 2020-05-28 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ce091fdd762b4e7b58067bc160d28d145d127580/2020-05-28_17-02-34-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2020-05-28 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab9f1b2bc82653aee669987bebe73aa86f3ee08b/2020-05-28_17-02-56-時間紀錄列表_-_Google_Chrome.png

2020-05-29-Chat transcript on coweasy.com started on Friday, -0478.json

at 2020-05-29 08:37, Leo Cheung. said: How to use Repair Center Function ?

at 2020-05-29 08:38, Leo Cheung. said: Is that a End User Repair Function ?

at 2020-05-29 08:39, Support Team said: 維修是額外付費的模組，CowEasy 預設不開放此功能

at 2020-05-29 08:41, Leo Cheung. said: Exp : i sell a mobile to a user , after few day , he was can not power , bring back to our shop repair . Is that function mark a record the mobile have a repaid .

at 2020-05-29 08:43, Support Team said: 主要是登記產品入廠維修的日期/負責人/原因等資料，

at 2020-05-29 08:43, Leo Cheung. said: oh , yes i see

at 2020-05-29 08:45, Leo Cheung. said: How much of this plug-in function ?

at 2020-05-29 08:45, Support Team said: 請問可否提供聯絡電話，我們轉交給銷售同事和你跟進

at 2020-05-29 08:47, Leo Cheung. said: I have Matthew mobile , i call him later ,

at 2020-05-29 08:48, Leo Cheung. said: I am try other function .

at 2020-05-29 08:48, Leo Cheung. said: That a great System . :thumbsup_tone1:

2020-05-29-Chat transcript on coweasy.com started on Friday, -0479.json

at 2020-05-29 07:00, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed0a9d70fd9ec568412d3f6/v/95bb09ea335b7d205fea9d3f44c52861139c471f/image.png

at 2020-05-29 07:01, iris wang. said: 可以全選導出嗎？

at 2020-05-29 07:01, iris wang. said: 需要一個個打鉤？

at 2020-05-29 07:02, Support Team said: 是的，這裡沒有全選

at 2020-05-29 07:32, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed0a9d70fd9ec568412d3f6/v/00105bd36878bc37ad4cfc31a2b3162db6efd471/image.png

at 2020-05-29 07:32, iris wang. said: 這裡不能選2018年的日期嗎？

at 2020-05-29 07:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c17f20330348659a0aaf434ae09ae29289095c1/2020-05-29_15-33-56-公司設定_-_Google_Chrome.png

at 2020-05-29 07:58, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed0a9d70fd9ec568412d3f6/v/43dce9f7a49867a25ce91ecde17a7c75b2b345aa/image.png

at 2020-05-29 07:58, iris wang. said: 這個日期是不是上年的年結日

at 2020-05-29 08:01, Support Team said: 初始餘額日期

at 2020-05-29 08:02, Support Team said: 該公司只要最初使用時輸入一次初始餘額，不要每年年結都入一次

at 2020-05-29 08:03, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed0a9d70fd9ec568412d3f6/v/ed35cb8d448352d805a0a0eaeb3a93a34b5cac06/image.png

at 2020-05-29 08:03, iris wang. said: 現在有個問題。兩年的數據為什麼變成一樣了

at 2020-05-29 08:03, Support Team said: balance sheet？

at 2020-05-29 08:04, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed0a9d70fd9ec568412d3f6/v/113ab9f132e6e3b4b174122754cb5a0a88489559/image.png

at 2020-05-29 08:06, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed0a9d70fd9ec568412d3f6/v/4df223516e8803a42e4ae2ec22220a19860abfea/image.png

at 2020-05-29 08:06, Support Team said: balance sheet 是查看什麼時候？如該公司的數據只輸入到2019-03-31，因之後沒有新數據查看此2020-03-31或之後的時間，顯示的都會和2019-03-31一樣

at 2020-05-29 08:07, iris wang. said: 資產負債表和損益表都不對

at 2020-05-29 08:07, iris wang. said: 數據

at 2020-05-29 08:08, Support Team said: 是哪裡不對，請截圖

at 2020-05-29 08:09, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed0a9d70fd9ec568412d3f6/v/991add990164579800d6adcbc8be9db56b78455a/image.png

at 2020-05-29 08:09, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed0a9d70fd9ec568412d3f6/v/6c3f32cbfbe77b19370bfe66512b2f7660e6b575/image.png

at 2020-05-29 08:09, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed0a9d70fd9ec568412d3f6/v/1f46c58bfc2b65908fe302384b783bf3aedf5739/image.png

at 2020-05-29 08:09, iris wang. said: 損益表只有一個月的數據

at 2020-05-29 08:10, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed0a9d70fd9ec568412d3f6/v/9bafa2e19e31e435e80e9a8a524f7224abd6c136/image.png

at 2020-05-29 08:10, iris wang. said: 跟我設置這個日期有關係嗎？

at 2020-05-29 08:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1866d7f8ac0ce7c90547b0ed95cfe3fb82ce28fe/2020-05-29_16-10-53-公司設定_-_Google_Chrome.png

at 2020-05-29 08:11, Support Team said: 年結才和P&L有關

at 2020-05-29 08:12, Support Team said: 凍結日期只是限制了不能建立/修改/刪除該日期或之前的單據

at 2020-05-29 08:53, iris wang. said: INCOME TAX EXPENSE 是流動負債類科目還是放在單獨的應付稅款？

at 2020-05-29 08:57, Support Team said: 請等等，我們問一下會計相關的同事

at 2020-05-29 08:58, iris wang. said: 盈餘滾存和累計損益是一樣的嗎？

at 2020-05-29 09:00, Support Team said: 是的，每年年結都會將P&L的數清空，轉去盈餘滾存

at 2020-05-29 09:01, iris wang. said: 我開一個新賬套要將上年的利潤表輸入，所以我最後的一個科目是選盈餘滾存?

at 2020-05-29 09:02, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed0a9d70fd9ec568412d3f6/v/bbce7ccf93ecefb1e3ae37ab3e5a7a4ff6859336/image.png

at 2020-05-29 09:06, Support Team said: 初始餘額一般會根據Trial Balance 或 Balance Sheet 輸入輸入盈餘滾存以外所有科目的結餘，最後的總數輸入到盈餘滾存，令到整條voucher平衡

at 2020-05-29 09:21, iris wang. said: 為了導出來利潤表有上年數的數據，我將利潤表上年數的明細做了一個憑證

at 2020-05-29 09:22, Support Team said: 明細，不是只輸入結餘？

at 2020-05-29 09:41, iris wang. said: INCOME TAX EXPENSE 是流動負債類科目還是放在單獨的應付稅款

at 2020-05-29 09:41, iris wang. said: 這個呢？

at 2020-05-29 09:42, iris wang. said: 是放在其他支出？

at 2020-05-29 09:42, iris wang. said: 利潤表導出來的時候要顯示在其他支出項嗎？

at 2020-05-29 09:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ce8de36a6b7618339a95ab47deef8f51f665ba4b/2020-05-29_17-43-13-損益表_-_Google_Chrome.png

at 2020-05-29 09:43, Support Team said: P&L是其他支出

at 2020-05-29 09:45, iris wang. said: 我要再起一個科目，其他支出-利得稅費用？

at 2020-05-29 09:46, Support Team said: 如科目表沒有相關科目可以新增

2020-06-01-Chat transcript on coweasy.com started on Monday, -0481.json

at 2020-06-01 05:10, jw-we@jemswin.com. said: 我剛登入，看到使用期限只餘3天，確定嗎？

at 2020-06-01 05:10, jw-we@jemswin.com. said: 是不是公司還沒付費用？

at 2020-06-01 05:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c901ed6841b1b2ea965a92246c1c1d5ebec4aa9/2020-06-01_13-11-39-(主頁)_銷售_-_Google_Chrome.png

at 2020-06-01 05:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/02bd449e65e7d01949cdeaaa2cc50431ae1ad6fa/2020-06-01_13-11-50-訂購_-_Google_Chrome.png

at 2020-06-01 05:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d5f1aa1735ff85e60473a7502a8db9097e6efcf8/2020-06-01_13-12-37-賬單明細總覽_-_Google_Chrome.png

at 2020-06-01 05:13, Support Team said: 這裡可查看訂購紀錄

at 2020-06-01 05:14, jw-we@jemswin.com. said: 看到了，未付

at 2020-06-01 05:15, jw-we@jemswin.com. said: 是不是在6月3日付款就可續了？還是要提前在6月2日？

at 2020-06-01 05:16, Support Team said: 當日或之前付款都可以

2020-06-01-Chat transcript on coweasy.com started on Monday, -0483.json

at 2020-06-01 06:47, jkac. said: Can we amend the format of the balance sheet and income statement?

at 2020-06-01 06:48, Support Team said: 系統的報表只有標準樣式，不能自訂用戶需匯出excel，在excel才可修改樣式/內容

at 2020-06-01 06:50, jkac. said: OK, Thx.

2020-06-01-Chat transcript on coweasy.com started on Monday, -0484.json

at 2020-06-01 06:39, jw-po@jemsiwn. said: 我司是否到期付費?

at 2020-06-01 06:39, jw-po@jemsiwn. said: 出了INVOICE給我司?

at 2020-06-01 06:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c68df72cab5b4d6ab43cbb95b1f22db7a6477b5/2020-06-01_13-11-39-(主頁)_銷售_-_Google_Chrome.png

at 2020-06-01 06:39, Support Team said: 這裡訂購

at 2020-06-01 06:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c699d7a7a05031e21a6acb02137d9a4da7b163b2/2020-06-01_13-11-50-訂購_-_Google_Chrome.png

at 2020-06-01 06:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/87a9566bb9c2e8ac7052ba6bb857945cf750662e/2020-06-01_13-12-37-賬單明細總覽_-_Google_Chrome.png

at 2020-06-01 06:40, jw-po@jemsiwn. said: 未有同事付款 ?

at 2020-06-01 06:40, Support Team said: 這裡可查看訂購紀錄

2020-06-02-Chat transcript on coweasy.com started on Tuesday,-0488.json

at 2020-06-02 02:55, Kitty Chung. said: Hi , Tracy,

at 2020-06-02 02:55, Kitty Chung. said: When I l go to bank statement input, it was loading.

at 2020-06-02 02:56, Support Team said: 請試試用 Chrome/Firefox

at 2020-06-02 02:56, Support Team said: 先登出，再用其他瀏覽器（Chrome / Firefox），試試可不可以開到

at 2020-06-02 02:56, Kitty Chung. said: Cannot

at 2020-06-02 02:57, Kitty Chung. said: it has said that I have loged in previous at time suca as 10: 30.

at 2020-06-02 02:57, Support Team said: IE 先登出

at 2020-06-02 02:57, Support Team said: 再試試其他瀏覽器

at 2020-06-02 02:59, Kitty Chung. said: I try again. if ii is not work, how should I do?

at 2020-06-02 03:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf3400ec5d77cfe30374f04374c889305e804109/2020-06-02_11-00-23-Dashboard_-_Google_Chrome.png

at 2020-06-02 03:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e5e3b0e9fb50f4e2945a948eb775b130f9b1174/2020-06-02_11-00-32-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-06-02 03:00, Support Team said: IE 先登出

2020-06-02-Chat transcript on coweasy.com started on Tuesday,-0490.json

at 2020-06-02 03:00, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed5b8ea0fd9ec5684951074/v/bebf16f224ccee1c27c177d1ba05ddd52f44ef32/image.png

at 2020-06-02 03:00, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed5b8ea0fd9ec5684951074/v/36dd55211807487556715249f2b1968a81f11a81/image.png

at 2020-06-02 03:01, iris wang. said: 我導入的這個數據怎麼18年生成不了呢？

at 2020-06-02 03:01, Support Team said: 年結日期是12-31？

at 2020-06-02 03:01, iris wang. said: 是的

at 2020-06-02 03:03, iris wang. said: 是不是不能在19年的Excel表上添加18年的

at 2020-06-02 03:04, Support Team said: 這個excel是顯示成功匯入？

at 2020-06-02 03:04, iris wang. said: 對的

at 2020-06-02 03:07, Support Team said: 看看會計人員輸入紀錄，有沒有這條 JV20180001另外看看科目表，這些科目是不是P&L item如果有紀錄計科目性質對的，那P&L一定有顯示

at 2020-06-02 03:07, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed5b8ea0fd9ec5684951074/v/71de81a600914ea528fe4a8f22e9a2c1946cc88c/image.png

at 2020-06-02 03:08, iris wang. said: 淨利潤是屬於哪個科目

at 2020-06-02 03:09, Support Team said: 應該是收入 - COGS + 其他收入 - 支出

2020-06-02-Chat transcript on coweasy.com started on Tuesday,-0491.json

at 2020-06-02 04:32, iris wang. said: 固定資產行政是填寫說明？

at 2020-06-02 04:32, iris wang. said: 說明

at 2020-06-02 04:32, iris wang. said: 什麼？

at 2020-06-02 04:33, Support Team said: 填簡單的描述就可以

at 2020-06-02 04:33, Support Team said: 只是供用戶識別這是種類的固定資產

at 2020-06-02 04:35, iris wang. said: 我是新建立的賬套，我要錄入固定資產，時間怎麼改？

at 2020-06-02 04:35, iris wang. said: 我改不到購買時間

at 2020-06-02 04:35, iris wang. said: 購買日期在我開立賬套之前

at 2020-06-02 04:36, Support Team said: 凍結日期日期

at 2020-06-02 04:36, Support Team said: 公司設定 - 凍結日期

at 2020-06-02 04:54, iris wang. said: 凍結日期更改對我的報表沒有影響吧

at 2020-06-02 04:55, Support Team said: 是的，只影響可以輸入/刪除單據的日期

2020-06-02-Chat transcript on coweasy.com started on Tuesday,-0492.json

at 2020-06-02 06:48, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed5efa90fd9ec5684e0dcd8/v/cd3058adbb3e9c52b4dc176eb02b9ed72f7693f2/image.png

at 2020-06-02 06:48, iris wang. said: 折舊表跟我算的數據不一樣

at 2020-06-02 06:49, iris wang. said: 21072100*0.02/12*10=351201.66

at 2020-06-02 06:51, Support Team said: 應該是每月的日數有不同

at 2020-06-02 06:51, iris wang. said: 不能按整月去計算嗎？

at 2020-06-02 06:52, iris wang. said: 這個會影響到報表的數據嗎？

at 2020-06-02 06:52, Support Team said: 系統是按日計算的

at 2020-06-02 06:53, iris wang. said: 按日期的話就會跟我的報表對不上了

at 2020-06-02 06:53, iris wang. said: 可以自己修改嗎？

at 2020-06-02 06:53, Support Team said: 這個報表是顯示折舊的計算，建立折舊單據-按是，才會產生Voucher

at 2020-06-02 06:54, Support Team said: 可以修改

at 2020-06-02 06:54, iris wang. said: 在哪裡修改？

at 2020-06-02 06:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8c1044fa2c19caf0cae5b4225938880ecc0c6bb6/2020-06-02_14-55-37-固定資產記錄_-_Google_Chrome.png

at 2020-06-02 06:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/546dc6a9d2b997a82d0940c9501658736c4665d4/2020-06-02_14-56-02-httpswww.coweasy.comReportCDT.aspxDateFrom_0.png

at 2020-06-02 06:56, Support Team said: 這樣在報表建立

at 2020-06-02 06:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a28d74e5d4a8dd418ca789bc4556e449ececcc59/2020-06-02_14-56-19-會計傳票_(會計人員輸入)_-_Google_Chrome.png

at 2020-06-02 06:57, Support Team said: 可在會計人員輸入紀錄查找

at 2020-06-02 06:57, Support Team said: 其實可以直接在會計人員輸入這裡直接debit credit，不需要經報表建立

at 2020-06-02 07:01, iris wang. said: 但是賬面淨值就跟我的報表對不上了

at 2020-06-02 07:01, iris wang. said: 因為第一年不是一整年的折舊

at 2020-06-02 07:03, Support Team said: 因為不一定月頭購入，所以會是按日計算

at 2020-06-02 07:04, iris wang. said: 好

at 2020-06-02 07:16, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed5efa90fd9ec5684e0dcd8/v/fdb6fa578a21122fb695e5e3a08e447d2825901e/image.png

at 2020-06-02 07:16, iris wang. said: 這個說明打印的時候顯示不全怎麼設置

at 2020-06-02 07:21, Support Team said: 這是記錄匯總？

at 2020-06-02 07:22, Support Team said: 記錄匯總可能要匯出excel再改

2020-06-02-Chat transcript on coweasy.com started on Tuesday,-0493.json

at 2020-06-02 08:27, Kelvin Chung. said: how can i add extra user in my CPA platform account?

at 2020-06-02 08:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d61301d19a7c812d7de91239600fbfcd39717443/-56-39-CowEasy_CPA_平台.png

at 2020-06-02 08:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/da419f1152d6440d4c75bdcafcd7181ad6b4ab86/-57-46-用戶管理.png

2020-06-02-Chat transcript on coweasy.com started on Tuesday,-0494.json

at 2020-06-02 09:34, Edward Chan. said: 您好，请问我需要系统内采购订单同时保留“计划单价”跟“实际单价”，方便比较成本，能否达到这个要求？可以的话怎么做？

at 2020-06-02 09:38, Support Team said: 採購單/發票等單據，產品只有一個單價，其他資料可能需要在備註/規格/說明之類的欄位輸入，只作查看之用

2020-06-03-Chat transcript on coweasy.com started on Wednesda-0498.json

at 2020-06-03 04:19, Support Team said: 現在功能未能細分客戶按金，需要做調整1 在會計人員輸入，將按金大數轉去盈餘滾存2 在發票頁面，將盈餘滾存轉去該客戶的按金

at 2020-06-03 04:19, Uchee. said: 回覆我剛才問客戶訂金問題?

at 2020-06-03 04:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e78431132e7289c5032f5a896ed4efcc3419484/2020-06-03_11-25-51-會計傳票_-_Google_Chrome.png

at 2020-06-03 04:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf86a93f18f00a83e7a9ca408a3d88f4efde7de2/2020-06-03_11-25-38-會計人員輸入_-_Google_Chrome.png

at 2020-06-03 04:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c697ede3248acd7cbe8a09defeca5ec067bd0ae1/2020-06-03_11-24-31-傳票_-_Google_Chrome.png

at 2020-06-03 04:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/65d0dbc842640d572f2febe576354e0ae576a980/2020-06-03_11-24-11-銷售（出貨）_-_Google_Chrome.png

at 2020-06-03 04:20, Uchee. said: 唔改, 會不會不平?

at 2020-06-03 04:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c760c1b4527648e0f3ccb180a134dfa02305768/image.png

at 2020-06-03 04:24, Support Team said: 1 在會計人員輸入，將按金大數轉去盈餘滾存2 在發票頁面，將盈餘滾存轉去該客戶的按金用盈餘滾存在中間

at 2020-06-03 04:24, Support Team said: 可以查看例子Voucher，debit credit 都對沖了

at 2020-06-03 04:30, Uchee. said: 唔改, 會不會不平?

at 2020-06-03 04:31, Uchee. said: I MEAN , 我不修改了, 自已知是上年數

at 2020-06-03 04:31, Support Team said: 會計不會不平，只是這個報表沒有顯示B/F

at 2020-06-03 04:32, Uchee. said: 不是, 我是沖B/S ITEM 客戶DEPOSIT

at 2020-06-03 04:32, Uchee. said: 但是在個別客戶內按金表內沒有扣回ONLY

at 2020-06-03 04:33, Support Team said: 是怎樣輸入，報表怎樣顯示，請截圖

at 2020-06-03 04:38, Uchee. said: 我是DR BANK , CR CUSTOMER DEPOSIT

at 2020-06-03 04:39, Uchee. said: 我不明你意思, 就是上年入了CUSTOMER DEPOSIT

at 2020-06-03 04:39, Support Team said: 是在哪裡入

at 2020-06-03 04:40, Uchee. said: 今年出貨在, 開INVOICE 之后

at 2020-06-03 04:40, Uchee. said: 在收款收BALANCE , 再扣CUSTOMER DEPOSIT

at 2020-06-03 04:42, Uchee. said: 另外我開了NEW ITEM 在BALANCE , 但Balance 報表沒有show 出來

at 2020-06-03 04:43, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed724b90fd9ec568458808b/v/00de43c56d0d95c873b4b7260ac7bf9c1bb7ab40/image.png

at 2020-06-03 04:43, Uchee. said: 我開了一個240001 但在B/S 沒見到

at 2020-06-03 04:44, Support Team said: 看看科目表，是什麼科目性質

at 2020-06-03 04:45, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed724b90fd9ec568458808b/v/70ef68195651618617b464ec4ecc89d1cc50530f/image.png

at 2020-06-03 04:46, Support Team said: transaction 是什麼日期，balance sheet 是看什麼日期？

at 2020-06-03 04:53, Uchee. said: 我LOOK

at 2020-06-03 04:53, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed724b90fd9ec568458808b/v/9ad0a91128105b1e6c3752759a87572ca3a64cc9/image.png

at 2020-06-03 04:54, Uchee. said: 上年CUSTOMER DEPOSIT C/D

at 2020-06-03 04:54, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed724b90fd9ec568458808b/v/5727595fa3e2b2d3383b1ea79c5fc4492d65ea13/image.png

at 2020-06-03 04:54, Uchee. said: 今年沖回

at 2020-06-03 04:54, Uchee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed724b90fd9ec568458808b/v/140fc161b4f1d2fa7f86321d85649a44de4be947/CHE.pdf

at 2020-06-03 04:55, Uchee. said: 按金REPORT

at 2020-06-03 04:56, Uchee. said: 上年CUSTOMER DEPOSIT 一我入了大數OPENING ,( 上年是DR BANK, CR CUSTOMER DEPOSIT) ONLY

at 2020-06-03 04:57, Uchee. said: 今年才開INVOICE , 在INVOICE 直接沖回CUSTOMER DEPOSIT但按金REPORT , 卻沒反映出來,

at 2020-06-03 04:58, Uchee. said: 我不想改盈餘, 還有什麼方法調整?

at 2020-06-03 05:00, Support Team said: 大數只影響會計，因為未有按客戶細分，所以不會反應在按金報表

at 2020-06-03 05:01, Support Team said: 是沒有B/F數，還發票扣按金，在按金報表沒有？

at 2020-06-03 05:02, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed724b90fd9ec568458808b/v/e7adbfd35127e0e48b24ebd3e5639e2b5f039ab5/image.png

at 2020-06-03 05:03, Uchee. said: 我是不是不明? 我不是已說大數有帶opening balance

at 2020-06-03 05:04, Uchee. said: 我是有帶opening balance 的,

at 2020-06-03 05:04, Support Team said: 大數只影響會計，因為未有按客戶細分，所以不會反應在按金報表

at 2020-06-03 05:05, Uchee. said: 那只是按金表有影響, 一直有條數對嗎?

at 2020-06-03 05:06, Uchee. said: B/S 沒影響,

at 2020-06-03 05:07, Uchee. said: 對嗎? 如果我要按金表也要改, 就要跟你頭先說法做

at 2020-06-03 05:07, Uchee. said: 是嗎?

2020-06-03-Chat transcript on coweasy.com started on Wednesda-0499.json

at 2020-06-03 05:00, iris wang. said: 我的資產負債表的盈餘滾存不正常

at 2020-06-03 05:01, Support Team said: 請截圖標明

at 2020-06-03 05:02, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed720d70fd9ec56841d634d/v/6de5c4b915706c04f5a0f8bc29ad215fe9fe9e3b/image.png

at 2020-06-03 05:03, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed720d70fd9ec56841d634d/v/7fc203205003b2cc52492233720ec6f632d1f02e/image.png

at 2020-06-03 05:03, iris wang. said: 2018年的期末數應該是這個

at 2020-06-03 05:04, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed720d70fd9ec56841d634d/v/7878dc1ebddf8332559b7c0900f18cff1927f624/image.png

at 2020-06-03 05:05, iris wang. said: 這個是2018年的期末數，我今年要用系統做，將期末數輸入了，本年度的利潤-336962.51，這個跟我的負債自查表的期初數有衝突，我要怎麼輸入？

at 2020-06-03 05:08, Support Team said: opening 分開了 2條Voucher 入？

at 2020-06-03 05:08, Support Team said: 都是 2018年？

at 2020-06-03 05:08, iris wang. said: 是不是合併一起就可以?

at 2020-06-03 05:09, iris wang. said: 一張入了資產負債表，一張入了利潤表

at 2020-06-03 05:11, Support Team said: 這2條滾存，相加是 DR 367026.41 和資產負債表一樣

at 2020-06-03 05:13, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed720d70fd9ec56841d634d/v/9bc68d643de74c09290585a8098e692903067e24/image.png

at 2020-06-03 05:13, iris wang. said: 我之前加了一個科目，這樣可以嗎

at 2020-06-03 05:14, Support Team said: 資產負債表是怎樣顯示，不是資產負債表（按層次）

at 2020-06-03 05:20, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed720d70fd9ec56841d634d/v/24cc967bd455095e6270d09317908af8d77eb3e0/image.png

at 2020-06-03 05:24, Support Team said: 這個net profit 是做什麼的？

at 2020-06-03 05:24, Support Team said: 你不如直接在同一張Voucher輸入全部item，這樣清楚一些

at 2020-06-03 05:28, iris wang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed720d70fd9ec56841d634d/v/2f43858b318c83e4dd6b1bc60f9ee6203b6d2c70/Opening_-_複製.xls

at 2020-06-03 05:28, iris wang. said: 這樣可以嗎？

at 2020-06-03 05:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4969587d60f7777035c59b7499cb4316e8c8fe0a/2020-06-03_13-30-25-Opening_-_複製.xls_-_LibreOffice_Calc.png

at 2020-06-03 05:30, Support Team said: 不平

at 2020-06-03 05:30, Support Team said: 請跟TB入

at 2020-06-03 05:54, Support Team said: 不應該自己加 net profit item, no need

2020-06-03-Chat transcript on coweasy.com started on Wednesda-0500.json

at 2020-06-03 06:41, Peter Robinson. said: 會計師樓用戶

at 2020-06-03 06:49, Peter Robinson. said: I would to get the d-biz qutation

at 2020-06-03 06:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d2490eefc343cecaf6eeeef0b23e332de1396437/2020-06-03_14-51-14-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-06-03 06:52, Support Team said: 請用CPA 的登入，中小企的報價是不同的

at 2020-06-03 06:53, Peter Robinson. said: 已登記

at 2020-06-03 06:53, Peter Robinson. said: 有無LINK

at 2020-06-03 06:54, Support Team said: 都是在同一個頁面登入的

at 2020-06-03 07:00, Peter Robinson. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed741790fd9ec56841a9529/v/d559d200467c6860e2e9faa7030f704a5ad5a8bc/image.png

at 2020-06-03 07:00, Support Team said: 這是中小企登入

at 2020-06-03 07:00, Peter Robinson. said: 不一樣

at 2020-06-03 07:00, Support Team said: 請用CPA 的登入

at 2020-06-03 07:09, Peter Robinson. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed741790fd9ec56841a9529/v/2a0a5859fc7f1720fb27911f0c6b48f3989bfe1f/image.png

at 2020-06-03 07:12, Support Team said: 你是需要會計師版本的報價？

at 2020-06-03 07:13, Support Team said: 這個電郵登記的是中小企戶口

at 2020-06-03 07:14, Peter Robinson. said: YES

at 2020-06-03 07:15, Peter Robinson. said: sorry, wrong tpying

at 2020-06-03 07:15, Peter Robinson. said: how to login in CPA

at 2020-06-03 07:16, Support Team said: you may please go to www.HKCAA.net to register a trial account for CowEasy CPA Platform

at 2020-06-03 07:22, Peter Robinson. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed741790fd9ec56841a9529/v/62e7d8dc3cd57ce7033e45cf1adb0022163e418b/image.png

at 2020-06-03 07:22, Peter Robinson. said: 人地公司

at 2020-06-03 07:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf1b991167235a477ee70ca5d401cb0c732cfc14/圖片.png

at 2020-06-03 07:23, Support Team said: 這裡登記CPA戶口

2020-06-03-Chat transcript on coweasy.com started on Wednesda-0501.json

at 2020-06-03 07:38, V1591165279260936 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed752e30fd9ec56844d1980/v/8791203c66bb9fd495ec084bddf5359bb3c3c7f6/image.png

at 2020-06-03 07:39, V1591165279260936 said: how to create a corr. address in quotation

at 2020-06-03 07:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fb278048f1141d77695e3201ad159caa29dbb13/2020-06-03_15-39-53-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-06-03 07:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2b721dfe74a27c06b1011d2a6f536d150cb8d33d/2020-06-03_15-40-33-CowEasy_CPA_平台_-_Google_Chrome.png

2020-06-03-Chat transcript on coweasy.com started on Wednesda-0502.json

at 2020-06-03 06:32, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed740800fd9ec56840a57e9/v/b4cfd1cc4e4fe28794512931d1468a958d734074/image.png

at 2020-06-03 06:32, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed740800fd9ec56840a57e9/v/081db2426dce4d32a8980c9f15969d83f8e0cf4a/image.png

at 2020-06-03 06:32, iris wang. said: 損益表表上的這個利息支出，可以分類嗎？

at 2020-06-03 06:32, iris wang. said: 分成管理費用支出和財務費用支出

at 2020-06-03 06:35, Support Team said: 用戶需自行新增科目，並拆分金額

at 2020-06-03 06:37, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed740800fd9ec56840a57e9/v/47bd0a5408d63558592da33d3350fd0fa928fede/image.png

at 2020-06-03 06:37, iris wang. said: 這裡嗎？

at 2020-06-03 06:37, iris wang. said: 需要怎麼設置？

at 2020-06-03 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/84de23e4e3b68e22020005a288145943c8b465ae/16-45-科目列表_.png

at 2020-06-03 07:29, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed740800fd9ec56840a57e9/v/a349b8c40cfdb653520f768bb1b7776f4cfc633e/image.png

at 2020-06-03 07:29, iris wang. said: 資產負債表這裡一定有2行一樣的數據嗎？

at 2020-06-03 07:30, Support Team said: 是的，如有外幣，都會折算做本幣

2020-06-04-Chat transcript on coweasy.com started on Thursday-0503.json

at 2020-06-04 02:43, iris wang. said: 財務報表第一年超過12個月了

at 2020-06-04 02:43, iris wang. said: 能設置超過12個月的財務報表嗎？

at 2020-06-04 02:45, Support Team said: 是首年核數多過12個月的情況？

at 2020-06-04 02:46, iris wang. said: 是的

at 2020-06-04 02:47, Support Team said: 請稍等，我們問問會計的同事

at 2020-06-04 02:58, iris wang. said: 銷售收入建議用銀行輸入還是其他會計輸入

at 2020-06-04 02:59, iris wang. said: 因為收款的幣種和發票的幣種不同

at 2020-06-04 02:59, iris wang. said: 還有一些手續費的差異

at 2020-06-04 03:00, Support Team said: 用戶方便就可以但同一張Voucher有不同貨幣，要其他會計輸入-會計人員輸入才做到

at 2020-06-04 03:00, iris wang. said: 所以我全部用其他會計輸入

at 2020-06-04 03:01, Support Team said: 可以的

at 2020-06-04 03:01, iris wang. said: 關於第一年的有無答案

at 2020-06-04 03:01, iris wang. said: 報表超過12個月

at 2020-06-04 03:03, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed85fab0fd9ec56840bd586/v/c1a46b5c42aba1adb42b7cb5191b6428d53bf7e9/image.png

at 2020-06-04 03:04, iris wang. said: 我只需要輸入貨幣，匯率需輸入嗎？

at 2020-06-04 03:07, Support Team said: 可以不要，現在系統會自動讀取貨幣設置的匯率但如果有不同貨幣，不平也是匯入不到的，用戶可能需要填寫匯率和輸入 exchange difference

2020-06-04-Chat transcript on coweasy.com started on Thursday-0504.json

at 2020-06-04 04:30, iris wang. said: 第一年度超過12個月的報表怎麼設置

at 2020-06-04 04:32, Support Team said: 現在需要以年結匯出2份報表才可以這點已向開發的同事反映，同事會定期討論系統功能

at 2020-06-04 04:41, iris wang. said: 利息收入是放在其他收入還是沖減財務費用

2020-06-04-Chat transcript on coweasy.com started on Thursday-0505.json

at 2020-06-04 06:40, Shirley. said: how to add a CPA User

at 2020-06-04 06:41, Shirley. said: not report only user

at 2020-06-04 06:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff83753f0013426eba51239049df3056a3e669a1/-56-39-CowEasy_CPA_平台.png

at 2020-06-04 06:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c50ed90e08f08671cc5989c44d5f07cabf14cf2b/-57-46-用戶管理.png

at 2020-06-04 06:43, Support Team said: 需要CPA Admin才可加

2020-06-04-Chat transcript on coweasy.com started on Thursday-0508.json

at 2020-06-04 07:53, V1591257062430615 said: hi I would like to have a quotation for accounting system

at 2020-06-04 07:55, Support Team said: Please register our trial account first, and our Team will contact you to support you, thank you.

2020-06-04-Chat transcript on coweasy.com started on Thursday-0510.json

at 2020-06-04 08:29, Kelvin Chung. said: 外幣交易, 在年結時, 怎樣反映exchange gain/loss? 需要人手計算, 還是系統可以自動按年結日的匯率計算?

at 2020-06-04 08:30, Kelvin Chung. said: 我昨天看到電郵回覆是"是可以自動反映匯率盈虧的，請參閱財務報表 (外幣結餘匯率結算)。"

at 2020-06-04 08:30, Kelvin Chung. said: 但沒有截圖, 不明白怎樣操作

at 2020-06-04 08:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5461c39380f3976de3f42f005b8c17419b94912b/2020-06-04_16-30-33-(主頁)_會計_-_Google_Chrome.png

at 2020-06-04 08:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8d2df6b29cd0e92a4145c7ccb4ec43517240acc5/2020-06-04_16-30-58-外幣結餘匯率調整_-_Google_Chrome.png

at 2020-06-04 08:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4aa71512c31f0e951dca28a0440d8cd9f86e17d5/2020-06-04_16-31-38-外幣結餘匯率調整_-_Google_Chrome.png

at 2020-06-04 08:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2ed695cac9128f9b9a2897efcd6a3468f7eb8808/2020-06-04_16-31-57-會計人員輸入_-_Google_Chrome.png

at 2020-06-04 08:33, Support Team said: 這樣可以自動計算和調整

at 2020-06-04 08:33, Support Team said: 用戶手動在會計人員輸入，手動調整也可以

at 2020-06-04 08:46, Kelvin Chung. said: 怎樣可以把我們的對話保存, 以供日後參考?

2020-06-04-Chat transcript on coweasy.com started on Thursday-0513.json

at 2020-06-04 09:41, Kelvin Chung. said: 銷售單廢單後, 怎樣反映在財表上? 有沒有傳票?

at 2020-06-04 09:55, Kelvin Chung. said: 另外,

at 2020-06-04 09:55, Kelvin Chung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed8b86e0fd9ec5684a24280/v/32cd36203895175a5755a8f5e24a3868bd7536e6/image.png

at 2020-06-04 09:56, Kelvin Chung. said: 打印傳票/明細帳時, 有沒有方法replace 上方Cow Easy的logo?

at 2020-06-04 09:56, Support Team said: 廢單會取消Voucher，不會在財務報表顯示

at 2020-06-04 09:57, Support Team said: 因為報表是標準的樣式，用戶可能需要匯出excel 再修改

at 2020-06-04 09:59, Kelvin Chung. said: 有關廢單: 有沒有廢單的匯總可以在報表模組反映?

at 2020-06-04 10:01, Support Team said: 廢單要在各輸入頁面的廢單紀錄找到

2020-06-05-Chat transcript on coweasy.com started on Friday, -0514.json

at 2020-06-05 03:00, MS Fiona Yau. said: 我想問下

at 2020-06-05 03:00, MS Fiona Yau. said: 有張支票出左

at 2020-06-05 03:01, MS Fiona Yau. said: 但問唔到暫時係支出左D 乜

at 2020-06-05 03:01, MS Fiona Yau. said: 咁我可以點做

at 2020-06-05 03:02, Support Team said: 可以在備註/說明標明這條是未知的，之後查明再修改

at 2020-06-05 03:02, MS Fiona Yau. said: 咁科目入咩

at 2020-06-05 03:04, Support Team said: 科目可隨便選一個，或者建立一個專門的 temp account，凡是未知的都用這個

at 2020-06-05 03:04, MS Fiona Yau. said: 明白哂

at 2020-06-05 03:04, MS Fiona Yau. said: 謝謝你

at 2020-06-05 03:07, MS Fiona Yau. said: 同樣道理，如果入銀行，但我都未知道係什麼，就用樣方法，先入數先，對嗎??

at 2020-06-05 03:08, Support Team said: 是的

at 2020-06-05 03:41, MS Fiona Yau. said: 董事入錢入銀行找貨錢，都是董事往來嗎?

at 2020-06-05 03:42, Support Team said: 董事 -> 銀行 -> 找數？

at 2020-06-05 03:43, Support Team said: 公司先欠董事貨款，之後要再找給董事？

at 2020-06-05 03:43, MS Fiona Yau. said: 或者係，公司叫左貨，賣左比人，係本金，咁入落銀行，科目應該係咩

at 2020-06-05 03:44, MS Fiona Yau. said: 收左本金，我地要入返銀行

at 2020-06-05 03:46, Support Team said: 是賣貨收款，款項入銀行？

2020-06-05-Chat transcript on coweasy.com started on Friday, -0515.json

at 2020-06-05 02:59, Daniel Hui. said: Hi Tracy, what we need with common sense, CowEasy won't accept. Those nonsense then add in day by day.

at 2020-06-05 03:00, Daniel Hui. said: Please keep the invoice input without the Credit Term

at 2020-06-05 03:09, Support Team said: 不需用到信用期留空就可以

2020-06-05-Chat transcript on coweasy.com started on Friday, -0516.json

at 2020-06-05 04:33, MS Fiona Yau. said: 我地公司叫左貨返黎，轉比人，收返個客既本金\

at 2020-06-05 04:35, Support Team said: 是賣貨？

at 2020-06-05 04:36, MS Fiona Yau. said: 係

at 2020-06-05 04:36, Support Team said: 銷售就選收入科目

at 2020-06-05 04:37, MS Fiona Yau. said: 我地轉售比佢地

at 2020-06-05 04:37, MS Fiona Yau. said: 不過無利潤

at 2020-06-05 04:37, MS Fiona Yau. said: 都是入銷售問

at 2020-06-05 04:37, MS Fiona Yau. said: 嗎

at 2020-06-05 04:38, Support Team said: 是的

2020-06-05-Chat transcript on coweasy.com started on Friday, -0518.json

at 2020-06-05 07:02, MS Fiona Yau. said: 你好，又想問下

at 2020-06-05 07:02, MS Fiona Yau. said: 我有100000存入銀行

at 2020-06-05 07:03, MS Fiona Yau. said: 50000銷售 + 50000董事往來

at 2020-06-05 07:03, MS Fiona Yau. said: 咁我係月結單係100000

at 2020-06-05 07:03, MS Fiona Yau. said: 咁我要點入

at 2020-06-05 07:04, MS Fiona Yau. said: 係唔係分開左，但REMARK 係100000走出黎??

at 2020-06-05 07:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e64538351fc4242deafdcb6d47ab8fa7f5aebbdc/image.png

at 2020-06-05 07:04, MS Fiona Yau. said: 分開入

at 2020-06-05 07:05, Support Team said: 這樣可以在同一條 voucher 輸入

at 2020-06-05 07:05, MS Fiona Yau. said: 明白哂

at 2020-06-05 07:17, MS Fiona Yau. said: 銷售同銷售成本有咩分別

at 2020-06-05 07:18, Support Team said: 銷售是收入銷售成本是銷售的產品的成本毛利 = 銷售 - 銷售成本

at 2020-06-05 07:22, MS Fiona Yau. said: 咁我叫貨錢，無利潤係到，如果我入銷售，毛利米好高

at 2020-06-05 07:23, Support Team said: 沒有利潤即是銷售價=採購價

at 2020-06-05 07:23, MS Fiona Yau. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ed9ec530fd9ec56843cb5f1/v/1171f9ab7ef776054d48400e2d6fc479497f35cf/WhatsApp_Image_2020-06-05_at_3.22.29_PM.jpeg

at 2020-06-05 07:23, Support Team said: 銷售成本也有數

at 2020-06-05 07:24, Support Team said: 要入採購

at 2020-06-05 07:25, MS Fiona Yau. said: 採購=我叫貨

at 2020-06-05 07:43, MS Fiona Yau. said: 行潤係現金，但無入到銀行，咁點BOOK 返條出黎

at 2020-06-05 07:43, MS Fiona Yau. said: 利

at 2020-06-05 07:44, MS Fiona Yau. said: 員工代收??

at 2020-06-05 07:44, Support Team said: 月結單也可以選現金科目

at 2020-06-05 07:45, MS Fiona Yau. said: 銀行月結單個介面??

at 2020-06-05 07:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/50790f539f1c8c49583676b91922cc741e5d3c0e/2020-06-05_15-45-41-銀行月結單輸入_-_Google_Chrome.png

at 2020-06-05 07:47, MS Fiona Yau. said: 咁我可以開一個CASH 既收入嗎

at 2020-06-05 07:47, MS Fiona Yau. said: 因為佢係利潤

at 2020-06-05 07:49, Support Team said: 科目性質應該是銀行 / 現金

at 2020-06-05 07:50, Support Team said: 不同的只是將金錢放在哪裡

at 2020-06-05 07:50, Support Team said: 實質都只一樣的，都是公司的資產

at 2020-06-05 07:51, MS Fiona Yau. said: 備用現金 - 科目係董事往來，因為董事拿走左??

at 2020-06-05 07:55, MS Fiona Yau. said: 現金係利潤應該係備用現金 - 科目入左銷售再係董事往來出返E 條數??

at 2020-06-05 07:55, Support Team said: 不是這樣理解的會計一般都有 2隻腳一邊少了數，另一邊就會多董事在公司的銀行/現金拿錢走這個情況，即是銀行/現金少了，董事欠公司錢多了

at 2020-06-05 07:56, MS Fiona Yau. said: 現金係利潤應該係備用現金 - 科目入左銷售再係董事往來出返E 條數??

at 2020-06-05 07:59, Support Team said: 是銷售，收款是由董事直接收取現金？

at 2020-06-05 07:59, MS Fiona Yau. said: 唔係，現金係員工收

at 2020-06-05 08:00, Support Team said: 公司有沒有cash drawer 之類的用作存放現金？

at 2020-06-05 08:00, MS Fiona Yau. said: 之後，每個月就張個總數現金，交返比董事

at 2020-06-05 08:01, Support Team said: 董事是當cash drawer 用？

at 2020-06-05 08:01, MS Fiona Yau. said: 沒有cash drawer

at 2020-06-05 08:02, Support Team said: 還是董事會存入銀行？

at 2020-06-05 08:02, MS Fiona Yau. said: 因為唔想報稅，所以唔會入銀行

at 2020-06-05 08:02, MS Fiona Yau. said: 但我要做返條係到

at 2020-06-05 08:03, MS Fiona Yau. said: 做返條數係到

at 2020-06-05 08:12, Support Team said: 按這個流程，應該在員工代付代收，輸入銷售入數，book收入，當員工欠公司之後出數給董事，員工就沒有欠公司，變成董事欠公司

at 2020-06-05 08:27, MS Fiona Yau. said: 我想問4月既採購係100000我係5月入銀行咁點BOOK

at 2020-06-05 08:32, MS Fiona Yau. said: 我係唔係要開採購單

at 2020-06-05 08:37, Support Team said: 4月採購收到貨，5月銀行付款？

at 2020-06-05 08:40, MS Fiona Yau. said: 4月採購收到貨，即日會收現金，比個客，無利潤，好似代叫貨一樣，一個月之後先將現金入銀行

at 2020-06-05 08:41, MS Fiona Yau. said: 總之4月叫左既貨，5月先將現金入銀行

at 2020-06-05 08:42, MS Fiona Yau. said: 用作找貸款

at 2020-06-05 08:42, Support Team said: 不需要產品資料，只需要付款給供應商，收取客戶現金，和之後現金入銀行這些紀錄？

at 2020-06-05 08:43, MS Fiona Yau. said: 係

at 2020-06-05 08:44, MS Fiona Yau. said: 而家係係5 月入返現金，但係係4 月數

at 2020-06-05 08:51, Support Team said: 在月結單或員工/董事代收代付輸入付款給供應商出數：銷售成本收取客戶貨款入數：銷售現金入銀行出數：銀行

at 2020-06-05 08:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/713c61be6a2deafd2c40ffa611c537bcf4a717be/2020-06-05_16-53-30-銀行月結單輸入_-_Google_Chrome.png

at 2020-06-05 08:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64184f133439287cda3f68e544ef9eee34f12c69/2020-06-05_16-54-17-員工代付_代收輸入_-_Google_Chrome.png

at 2020-06-05 08:56, Support Team said: 截圖的例子是在銀行付款給供應商員工代為收取客戶貨款員工再轉數入銀行

at 2020-06-05 08:57, Support Team said: 另外，之前的報稅，是會看收入，和有沒有存入銀行無關

at 2020-06-05 08:57, MS Fiona Yau. said: 貨款無利潤都係入銷售??

at 2020-06-05 08:58, Support Team said: 是的，買貨就是銷售成本，銷售就是收入

at 2020-06-05 08:59, Support Team said: 有收入未必會盈利

at 2020-06-05 08:59, MS Fiona Yau. said: 即我第一步係員工往來 BOOK 銷售之後出一條去銀行

at 2020-06-05 09:01, Support Team said: 是的，如是員工代為收取款項是這樣做付款給供應商，按實際情況，選擇銀行/員工/董事的戶口

2020-06-08-Chat transcript on coweasy.com started on Monday, -0520.json

at 2020-06-08 04:29, Uchee. said: 如果開一張採購單10 件, 一次已付款

at 2020-06-08 04:30, Uchee. said: 但分10次收貨, 如何處理?

at 2020-06-08 04:30, Support Team said: 採購單已是收貨

at 2020-06-08 04:30, Uchee. said: 未

at 2020-06-08 04:30, Uchee. said: 開現在打算開

at 2020-06-08 04:31, Support Team said: 系統輸入採購單，就是收貨

at 2020-06-08 04:32, Uchee. said: 我要那分批收, 入倉日期未不同

at 2020-06-08 04:32, Uchee. said: 我要分批收, 入倉日期不同

at 2020-06-08 04:33, Support Team said: 收貨時間是否預先知道？是否會再更改？

at 2020-06-08 04:34, Uchee. said: 我現在入回2019, 所以已知收貨日期

at 2020-06-08 04:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f819e4ba5be5ea522a08407d236b87123284ce0a/2020-06-08_12-34-19-採購單（收貨）_-_Google_Chrome.png

at 2020-06-08 04:34, Support Team said: 可直接改入貨時間

at 2020-06-08 04:35, Uchee. said: 我一張單採購單, 分5次入倉

at 2020-06-08 04:36, Support Team said: 同一張採購單，可以選不同入貨時間

at 2020-06-08 04:42, Uchee. said: 如果不知道收貨日期右如何處理?

at 2020-06-08 04:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d096dfe5a334e046319616c49eed98fb6f087226/2020-06-08_12-34-02-採購單（收貨）_-_Google_Chrome.png

at 2020-06-08 04:43, Support Team said: 請參考FAQ，收到貨才輸入採購，貨款由預付按金扣，不需再付款

2020-06-08-Chat transcript on coweasy.com started on Monday, -0521.json

at 2020-06-08 04:48, Kelvin Chung. said: 怎樣可以用excel輸入來處理AR / AP 的收款記錄?

at 2020-06-08 04:49, Support Team said: 收款未有匯出匯入功能

at 2020-06-08 04:49, Kelvin Chung. said: 會否開發?

at 2020-06-08 04:53, Support Team said: 這點同事有討論過，因可能要處理不平或相關發票的關聯之類的問題，在excel輸入的時間可能會比在系統輸入長，也可能引發其他問題，暫時未有預定

2020-06-08-Chat transcript on coweasy.com started on Monday, -0524.json

at 2020-06-08 09:04, 卓譽商業 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eddf9a00fd9ec568498a1a4/v/f2cedd02338a20bb47ddafa985d56b1fb4d8a59c/image.png

at 2020-06-08 09:05, 卓譽商業 said: 爲何print format有問題

at 2020-06-08 09:06, 卓譽商業 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eddf9a00fd9ec568498a1a4/v/3283e34b6aac653a39f0dcdc232f25b91366bcfe/image.png

at 2020-06-08 09:06, 卓譽商業 said: 這是正常情況

at 2020-06-08 09:10, Support Team said: 是個別這一張，還是其他發票都會這樣？

at 2020-06-08 09:11, 卓譽商業 said: 我試試其他

at 2020-06-08 09:12, 卓譽商業 said: 其他發票一樣

at 2020-06-08 09:19, Support Team said: 是沒有顯示footer？我們測試模板有footer

at 2020-06-08 09:21, 卓譽商業 said: 我們這邊沒有

at 2020-06-08 09:22, Support Team said: debit note 第1 還是第2 張？我們2張試過都有

at 2020-06-08 09:25, 卓譽商業 said: 兩個模板都沒有

at 2020-06-08 09:33, Support Team said: 我們還是試不到這個情況，可否給pdf 我們看看

at 2020-06-08 09:35, 卓譽商業 said: PDF又沒有問題

at 2020-06-08 09:37, Support Team said: 是列印hard copy 才有問題？

at 2020-06-08 09:39, Support Team said: 試試重啓電腦/printer

at 2020-06-08 09:49, 卓譽商業 said: 是的

2020-06-08-Chat transcript on coweasy.com started on Monday, -0525.json

at 2020-06-08 09:24, Kelvin Chung. said: 如果錯誤匯入大量採購單數據, 有什麼方法可以快速刪除/廢單?

at 2020-06-08 09:32, Support Team said: 是否採購單編號有錯，如編號沒有錯，可以修改excel再匯入，相同編號的會覆蓋

at 2020-06-08 09:32, Support Team said: 如要刪除，因為需要用戶確認，只可以在採購紀錄逐張刪除

at 2020-06-08 09:33, Kelvin Chung. said: 如果有問題的一批採購單, 我可否使用相同的單號, 然後全部資料數據用0來覆蓋?

at 2020-06-08 09:36, Support Team said: 因為不可以有空白的單據，匯入還是要有資料的

2020-06-08-Chat transcript on coweasy.com started on Monday, -0526.json

at 2020-06-08 09:54, 卓譽商業 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ede0aa60fd9ec5684e31e22/v/346796f4e05687cb66936c6f7b4a1a13cb7d5fc2/image.png

at 2020-06-08 09:55, 卓譽商業 said: 我重啓動，問題依然存在

at 2020-06-08 09:55, Support Team said: 紙張是A4？

at 2020-06-08 09:56, 卓譽商業 said: 是的

at 2020-06-08 09:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2bc70030212a638c185fdc727934d0e493594c1a/2020-06-08_17-57-10-Invoice_-_Google_Chrome.png

at 2020-06-08 09:57, Support Team said: 列印設定是怎樣

2020-06-09-Chat transcript on coweasy.com started on Tuesday,-0527.json

at 2020-06-09 03:23, 卓譽商業 said: 都是昨天的問題

at 2020-06-09 03:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b48c1e0e1aed9a81233ab3f81746c0c376608d3/圖片.png

at 2020-06-09 03:24, Support Team said: 列印設定是怎樣

at 2020-06-09 03:24, 卓譽商業 said: receipt都是同樣情況

at 2020-06-09 03:24, 卓譽商業 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5edeff810fd9ec5684023755/v/3bbf9b648f69619d1409fd0c05d7d1b248ae6405/image.png

at 2020-06-09 03:25, 卓譽商業 said: debit note都是同樣情況，print format有問題

at 2020-06-09 03:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15b3528183a17ad787a3cafd3a3b615d6e824a5b/image.png

at 2020-06-09 03:26, Support Team said: 這個135 是什麼設定

at 2020-06-09 03:26, 卓譽商業 said: 是比例嗎？，我也不清楚

at 2020-06-09 03:34, Support Team said: 因出pdf正常，這問題是電腦/printer設定的問題，已在系統應用的範圍之外可以試試其他的縮放比例如果還是有問題，建議用戶可以試試其他電腦是否正常，如正常可參考其他電腦的列印設定或者找較熟悉電腦的同事看看列印設定哪裡有問題

2020-06-09-Chat transcript on coweasy.com started on Tuesday,-0528.json

at 2020-06-09 08:55, Joe. said: 請問一下借是入還是貸是入？

at 2020-06-09 08:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/abbe8b4af5845b6670e26d68194e9d3981127479/2020-06-09_16-56-55-會計人員輸入_-_Google_Chrome.png

at 2020-06-09 08:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f72e9d3d61acaffec287cb710abbdb9475c98d06/2020-06-09_16-56-38-Accountant_Input_-_Google_Chrome.png

at 2020-06-09 08:58, Support Team said: 借 = debit

2020-06-10-Chat transcript on coweasy.com started on Wednesda-0529.json

at 2020-06-10 02:01, Tracy said: I can't login my app account

at 2020-06-10 02:01, Tracy said: I can only access the website CowEasy

at 2020-06-10 02:07, Support Team said: App 暫時只供中小企用戶使用CPA 如需使用 App，需要在會計帳套裡，新增報表用戶，用報表用戶登入

at 2020-06-10 02:10, Tracy said: Does it require additional fee for register another account?

at 2020-06-10 02:10, Tracy said: How to register the report account?

at 2020-06-10 02:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/35557f0648435202c39006904d23a45e79c7038b/2020-06-10_10-08-41-Dashboard_-_Google_Chrome.png

at 2020-06-10 02:12, Tracy said: Cause I don't see any button for me to register another account base on my CPA account .

at 2020-06-10 02:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c43728b8f6c374b4dceca010b2289b343519637a/2020-06-10_10-09-52-用戶管理_-_Google_Chrome.png

at 2020-06-10 02:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fe610322c68c618970df22d49cb8a64a6a2015da/2020-06-10_10-10-18-用戶管理_-_Google_Chrome.png

at 2020-06-10 02:12, Support Team said: 不需要，每個會計帳套都可以設置一個報表用戶

at 2020-06-10 02:12, Tracy said: Okay, thank you!! I will have a try now!

at 2020-06-10 02:13, Tracy said: I can't lohin to the app

at 2020-06-10 02:13, Tracy said: It says I have the invalid email and password

at 2020-06-10 02:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d4cbc8345ae72d4e885d3b5481c250f1dbcc6dd6/2020-06-10_10-15-11-用戶管理_-_Google_Chrome.png

at 2020-06-10 02:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/df8ca8a722dcbf59dbde618c3297a46390db8378/2020-06-10_10-16-14-用戶管理_-_Google_Chrome.png

at 2020-06-10 02:24, Tracy said: Sorry

at 2020-06-10 02:24, Tracy said: I don't understand

at 2020-06-10 02:24, Tracy said: What should I do for the app

at 2020-06-10 02:25, Tracy said: How can I use this account and login the app

at 2020-06-10 02:25, Tracy said: Coz i don't see this website can edit and add another account

at 2020-06-10 02:27, Tracy said: So I have no access right to enter the app system?

at 2020-06-10 02:27, Support Team said: 需要用 App 會計帳套，都要新增報表用戶

at 2020-06-10 02:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/601be6eebcaac043944f75fe5715cca3ab0bc45a/2020-06-10_10-26-36-CowEasy_CPA_Platform_-_Google_Chrome.png

at 2020-06-10 02:27, Support Team said: App 暫時只供中小企用戶使用CPA 如要通過報表用戶登入，才可使用App

at 2020-06-10 02:28, Tracy said: So can I create the 报表用户 account?

at 2020-06-10 02:28, Tracy said: I can't create this account?

at 2020-06-10 02:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/20b935aa0483e8ff8d699fb2476eb377c3b93fe5/2020-06-10_10-26-36-CowEasy_CPA_Platform_-_Google_Chrome.png

at 2020-06-10 02:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/76aabe89926549f9ed82c36616df3b9da72b9d1f/2020-06-10_10-08-41-Dashboard_-_Google_Chrome.png

at 2020-06-10 02:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/29ce3c5ebc8dbf5f595c794a92dd87daffcc17aa/2020-06-10_10-09-52-用戶管理_-_Google_Chrome.png

at 2020-06-10 02:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4095abfaee570fe15e85bb190b57e4930b33f276/2020-06-10_10-10-18-用戶管理_-_Google_Chrome.png

at 2020-06-10 02:29, Tracy said: But I can't find the "add" button

at 2020-06-10 02:30, Support Team said: 現在在哪個頁面？

at 2020-06-10 02:30, Tracy said: If I can't add an account from the "Bookkeeping List", then I can't access the app account right?

at 2020-06-10 02:30, Tracy said: I am now in the "Bookkeeping List"

at 2020-06-10 02:31, Tracy said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee0353a0fd9ec56846e123b/v/611c27fd67dc6f6b40ec39c7325b75eecd6744ad/image.png

at 2020-06-10 02:31, Tracy said: How can I add another account?

at 2020-06-10 02:33, Support Team said: 這個用戶沒有權限進入會計需CPA 管理員啟用

at 2020-06-10 02:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae5747a0f913fb802234527782d1d60290454ff5/2020-06-10_10-26-36-CowEasy_CPA_Platform_-_Google_Chrome.png

at 2020-06-10 02:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d23cf932fba324f2e01ccde5a947af505378f372/2020-06-10_10-08-41-Dashboard_-_Google_Chrome.png

at 2020-06-10 02:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/06c756e3c034053a4d2b56cf599364c1846bd2bd/2020-06-10_10-34-11-User_Management_-_Google_Chrome.png

at 2020-06-10 02:48, Tracy said: Thank you very much！

2020-06-10-Chat transcript on coweasy.com started on Wednesda-0530.json

at 2020-06-10 02:06, iris wang. said: 哪裡可以導出GL

at 2020-06-10 02:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae3975dce5de9d5cc60195e652ec05e334531df8/2020-06-10_10-10-55-1_new_message_-_Google_Chrome.png

at 2020-06-10 02:17, iris wang. said: 是哪一個

at 2020-06-10 02:17, Support Team said: 總分類帳

at 2020-06-10 02:18, iris wang. said: 不要總分類賬

at 2020-06-10 02:19, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee03fe20fd9ec56840b8f38/v/20c0e7383326288ce9122c59ee0adea1d6cc7197/image.png

at 2020-06-10 02:19, Support Team said: GL 就是總分類帳

at 2020-06-10 02:19, iris wang. said: GJ

at 2020-06-10 02:20, iris wang. said: general journal

at 2020-06-10 02:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/79161d5cf719f0eb4659100f51ac4f60e88f1efc/2020-06-10_10-19-56-(主頁)_會計_-_Google_Chrome.png

at 2020-06-10 02:21, iris wang. said: 這個分了銀行和其他輸入

2020-06-10-Chat transcript on coweasy.com started on Wednesda-0535.json

at 2020-06-10 03:20, Joe. said: 今天你们的Whatapps同事没有回复？

at 2020-06-10 03:21, Joe. said: 因为我不知道我入的帐是否对

at 2020-06-10 03:21, Support Team said: 請問是關於什麼問題

at 2020-06-10 03:21, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee04d520fd9ec5684d204d1/v/6d1d0afcc399599a8640b3a6afa3e8a45f78fdb8/image.png

at 2020-06-10 03:21, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee04d520fd9ec5684d204d1/v/bfa7f852d692bb5ba65d839ce787e823dc3eb49b/image.png

at 2020-06-10 03:22, Joe. said: 点解会是负数？

at 2020-06-10 03:22, Joe. said: 这个是微信支付宝这些电子收款

at 2020-06-10 03:22, Support Team said: 按該行看看ledger

at 2020-06-10 03:24, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee04d520fd9ec5684d204d1/v/0b35ce433d6499f292c3b89a38f9332dce390169/image.png

at 2020-06-10 03:25, Support Team said: 可以點擊查看該紀錄是怎樣輸入的ledger顯示這些全部都是debit，所以收入會是負數

at 2020-06-10 03:27, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee04d520fd9ec5684d204d1/v/1891ed870f9f7808f56a70463e6df8e6cbf7c8c3/image.png

at 2020-06-10 03:27, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee04d520fd9ec5684d204d1/v/09f78c84039b19f61172dc7f08cb25bbb4c1681b/image.png

at 2020-06-10 03:27, Joe. said: 我有用两种方法去入

at 2020-06-10 03:28, Support Team said: 這個41115是什麼科目？

at 2020-06-10 03:29, Joe. said: 自己新增

at 2020-06-10 03:29, Support Team said: bank？

at 2020-06-10 03:30, Joe. said: 未转数到Bank，每15天才会转数到我们的Bank

at 2020-06-10 03:30, Joe. said: 如八达通一样，每次收款后不会马上转到我们的Bank一样

at 2020-06-10 03:33, Support Team said: 這些都當作 Bank/Cash 處理只是這些bank不能提款bank 定期收到款項時，才作轉帳處理

at 2020-06-10 03:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0012535ca99416f7fd57e6e07c35a7395139a40/2020-06-10_11-33-54-科目列表_-_Google_Chrome.png

at 2020-06-10 03:34, Support Team said: 應該新增一個銀行/現金性質的科目

at 2020-06-10 03:34, Support Team said: 將全部 41115 改為這個新科目

at 2020-06-10 03:35, Joe. said: 做法是一样吗？

at 2020-06-10 03:36, Support Team said: 將現有的 41115 改為新的科目

at 2020-06-10 04:16, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee04d520fd9ec5684d204d1/v/5219cf72386329e2e1e18a4f7654a8ef7790ad3c/image.png

at 2020-06-10 04:16, Joe. said: 这里我怎么可以看到3月份？

at 2020-06-10 04:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/09e27f4ef2d001bf3680e0120f627de29ab7ee66/2020-06-10_12-22-36-(主頁)_會計_-_Google_Chrome.png

2020-06-10-Chat transcript on coweasy.com started on Wednesda-0537.json

at 2020-06-10 07:15, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee081500fd9ec5684ecac41/v/6736e468da71b36c2c22422bc1fa5b3693ff9184/image.png

at 2020-06-10 07:15, Joe. said: 這里的供應商設置對我的店鋪是否有幫助，我們全部都是以現金付款

at 2020-06-10 07:15, Joe. said: 沒有月結

at 2020-06-10 07:19, Support Team said: 如不需要AP和出採購訂單，可只用1個 General 的供應商只是這樣不能按供應商查看報表，看不到產品是由哪個供應商購入

at 2020-06-10 07:20, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee081500fd9ec5684ecac41/v/fd773559963588527761e01500f369bb878f8189/image.png

at 2020-06-10 07:20, Joe. said: 哪是不是每單如果我都用

at 2020-06-10 07:20, Joe. said: 這個去做，第一，可以看到供應商的統計？

at 2020-06-10 07:21, Support Team said: 是的

at 2020-06-10 07:22, Joe. said: 是不是這樣操作，因為我也想看到每一個供應商的分析

2020-06-10-Chat transcript on coweasy.com started on Wednesda-0538.json

at 2020-06-10 07:49, iris wang. said: 我的會計其他輸入的傳票日期，為什麼到了系統都是一樣的日期？

at 2020-06-10 07:50, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee08e420fd9ec5684d25fa4/v/df8f99b5bc8e8a57cca5bc9f207cca8bb46f6810/image.png

at 2020-06-10 07:50, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee08e420fd9ec5684d25fa4/v/ee64029b0cd1074dd2e512ade1e20a80b8e19e1b/image.png

at 2020-06-10 07:51, iris wang. said: 我在Excel上是按照月結單的日期輸入的

at 2020-06-10 07:51, Support Team said: 同一條傳票只有一個日期，不會debit credit 不同的日期

at 2020-06-10 07:52, iris wang. said: 所以只能一借一貸？

at 2020-06-10 07:56, Support Team said: 這裡的借貸都可以多隻腳但你的日期不同，就有分不同的傳票編號輸入會計沒有今天debit一邊，第二天再credit另一邊這樣的概念

2020-06-10-Chat transcript on coweasy.com started on Wednesda-0539.json

at 2020-06-10 07:59, David LO. said: How can I open a New Company ?

at 2020-06-10 08:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2a06b4f0de35bd63d902a507cb7443b0af1b6d68/2020-06-10_16-00-18-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-06-10 08:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8ee84dc0c4ce956a7f2dbaaa789bc0f8336be2c2/2020-06-10_16-00-35-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-06-10 08:04, David LO. said: Done, thanks

2020-06-11-Chat transcript on coweasy.com started on Thursday-0542.json

at 2020-06-11 04:29, iris wang. said: 總分類賬顯示不了全部的科目

at 2020-06-11 04:29, iris wang. said: 比如銀行顯示不出

at 2020-06-11 04:30, Support Team said: 看看有沒有分頁

at 2020-06-11 04:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/caafd88832d7817279620200a3ad5b6f9c8c26d6/2020-06-11_12-30-49-總分類賬_-_Google_Chrome.png

at 2020-06-11 04:32, iris wang. said: 導出了也沒有

at 2020-06-11 04:39, Support Team said: 這間公司有沒有入數balance sheet 有沒有？

2020-06-11-Chat transcript on coweasy.com started on Thursday-0543.json

at 2020-06-11 04:17, Joe. said: 想了解一下，我這個用戶郵箱是不是可以換？

at 2020-06-11 04:18, Support Team said: 用戶不能自行更改登入電郵如必須更改登入電郵，需要使用現有的登入電郵，發送到 support@coweasy.com 申請，註明原因和新的登入電郵，同事需確認用戶身份才能幫用戶改登入電郵

at 2020-06-11 04:33, Joe. said: 申請培訓是不是可以用中國的電話？就是你們是不是可以打電話給他們

at 2020-06-11 04:38, Support Team said: 如在國內，一般會使用微信通話

at 2020-06-11 04:41, Joe. said: 可以

2020-06-11-Chat transcript on coweasy.com started on Thursday-0544.json

at 2020-06-11 07:30, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee1dc170fd9ec568425ea10/v/3f15053949f524b0f6407604d318172ff59e0ce7/image.png

at 2020-06-11 07:30, iris wang. said: 總分類賬沒有銀行··

at 2020-06-11 07:30, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee1dc170fd9ec568425ea10/v/e3dbfd945ff788ed3579c4ba4c7b4a3d88b57962/image.png

at 2020-06-11 07:30, iris wang. said: 已經選了全部

at 2020-06-11 07:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b20b1efe111e26259f5cd5c422ce2bd8a1bbe71/image.png

at 2020-06-11 07:31, iris wang. said: 已經是第一頁了

at 2020-06-11 07:32, Support Team said: 看看後面頁數有沒有

at 2020-06-11 07:32, iris wang. said: 有了

2020-06-11-Chat transcript on coweasy.com started on Thursday-0545.json

at 2020-06-11 07:01, Tracy said: Can you help me have a check

at 2020-06-11 07:01, Tracy said: if I have subscribe your service?

at 2020-06-11 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/72f37dd440763ff6ee0cef5576f400bc199576dd/INV2320.pdf

at 2020-06-11 07:06, Support Team said: CPA 2019-10-14 至 2020-10-13

at 2020-06-11 07:11, Tracy said: but why can't I access to the cloud?

at 2020-06-11 07:11, Tracy said: when i log in via the app

at 2020-06-11 07:14, Support Team said: App 暫時只供中小企用戶使用

2020-06-11-Chat transcript on coweasy.com started on Thursday-0546.json

at 2020-06-11 08:31, Uchee. said: 如果入了倉的貨. 其中一只耍送給客戶

at 2020-06-11 08:31, Uchee. said: FREE OF CHARGE

at 2020-06-11 08:32, Support Team said: 單價 0

at 2020-06-11 08:32, Uchee. said: 在那裡調整

at 2020-06-11 08:34, Support Team said: 和賣貨一樣都是出發票，sample / 免費贈品單價入 0 就可以

2020-06-11-Chat transcript on coweasy.com started on Thursday-0547.json

at 2020-06-11 08:04, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee1d8780fd9ec5684e63c4a/v/da56f7a3048c7dea5ac59c69b1daee8e94197de3/image.png

at 2020-06-11 08:04, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee1d8780fd9ec5684e63c4a/v/24f571f18d83b7048be09af525f38724b923ea14/image.png

at 2020-06-11 08:04, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee1d8780fd9ec5684e63c4a/v/99ee73131f7f023721439014cbb28363759c2db1/image.png

at 2020-06-11 08:05, Joe. said: 看不出來哪里有問題

at 2020-06-11 08:05, Support Team said: 試試再儲存

at 2020-06-11 08:11, Joe. said: 試了很多次

at 2020-06-11 08:13, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee1d8780fd9ec5684e63c4a/v/13b1565c259035b800cdb4c0706dc23b43d41cca/image.png

at 2020-06-11 08:13, Joe. said: 我关闭整个系统后，再试就出现这个红字

at 2020-06-11 08:14, Support Team said: 关闭整个系统？是重新再輸入這張單？

at 2020-06-11 08:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f66fb4407c9210a09a6dde601c26f337ed4413a8/image.png

at 2020-06-11 08:15, Joe. said: 是重新输入

at 2020-06-11 08:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dd0189546a40f4580269fe7b212a6e684a7eab6e/2020-06-11_16-19-25.gif

at 2020-06-11 08:20, Support Team said: 是怎樣輸入？輸入明細，按Enter，會自動計算付款總額這樣一般不會不平

at 2020-06-11 08:20, Joe. said: 对呀

at 2020-06-11 08:20, Joe. said: 可能是系统哪一克有问题

at 2020-06-11 08:21, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee1d8780fd9ec5684e63c4a/v/1b29f1bb1e1a56fa518d92522d1ca08476aff01a/image.png

at 2020-06-11 08:21, Joe. said: 目前我这里会出现是红字

at 2020-06-11 08:22, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee1d8780fd9ec5684e63c4a/v/0e7d5651d08ed051abc354f40bc897508a2915b0/image.png

at 2020-06-11 08:22, Joe. said: 这里又没有看到有问题

at 2020-06-11 08:26, Support Team said: 是查看舊單顯示不平？

at 2020-06-11 08:35, Joe. said: 不是

at 2020-06-11 08:36, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee1d8780fd9ec5684e63c4a/v/1e17f1ea1c9dccfb0711e8558eab70b17100717e/image.png

at 2020-06-11 08:37, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee1d8780fd9ec5684e63c4a/v/ccea49a692b04a4a30da3e38f9d2527198d68249/image.png

at 2020-06-11 08:38, Joe. said: 这单是测试一下

at 2020-06-11 08:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f643bbeb4611ed7799175905bcaf6170e10a90ba/image.png

at 2020-06-11 08:39, Support Team said: 這裡按 Enter 應該就會update 顯示

at 2020-06-11 08:40, Joe. said: 我明白，是没有update

2020-06-12-Chat transcript on coweasy.com started on Friday, -0551.json

at 2020-06-12 03:21, Gary Ho. said: INV20-05-29-326

at 2020-06-12 03:21, Gary Ho. said: 重覆了

at 2020-06-12 03:21, Gary Ho. said: 但其中一個是沒有客戶的

at 2020-06-12 03:24, Support Team said: 是和之前一樣的情況？

at 2020-06-12 03:25, Gary Ho. said: 對

2020-06-12-Chat transcript on coweasy.com started on Friday, -0552.json

at 2020-06-12 04:40, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee306680fd9ec568480bc65/v/71931de132b02574c893c25a3b7af50f55679485/image.png

at 2020-06-12 04:41, Joe. said: 想问下，这个日期一般是事项发生日子？还是凭证记录日子？

at 2020-06-12 04:41, Support Team said: 发生

at 2020-06-12 04:44, Joe. said: 65130和22410和22415有什么分别？

at 2020-06-12 04:44, Joe. said: 都是工资

at 2020-06-12 04:46, Support Team said: 不同模板有不同的科目科目用戶可自行設置，如有不需要用到的科目，可以刪除

at 2020-06-12 04:48, Joe. said: 22410和22415应付工资和应付薪酬65130 工資及薪金

at 2020-06-12 04:49, Joe. said: 一般已付工资（现金支付），会选择哪个才正确？

at 2020-06-12 04:53, Support Team said: 22410和22415应付工资和应付薪酬應該是一樣，都是應付未付的薪金，其中一個應該是用戶輸入的65130 工資及薪金是薪金的支出一般薪金是輸入月尾時 DR 工資及薪金 CR 应付工资之後付款 DR 应付工资 CR 銀行/現金

at 2020-06-12 05:07, Joe. said: 明的

2020-06-12-Chat transcript on coweasy.com started on Friday, -0553.json

at 2020-06-12 04:15, MS Fiona Yau. said: 我想問下，我付款薪金，只後選擇所有，再係付款戶口到禁C ，但MPF條數係唔啱

at 2020-06-12 04:16, Support Team said: 是怎樣輸入，請截圖

at 2020-06-12 04:16, MS Fiona Yau. said: 如果唔啱，我自己手打得唔得

at 2020-06-12 04:16, Support Team said: 可以

at 2020-06-12 04:17, Support Team said: 系統只是自動計算，方便用戶減少輸入，用戶也可以不用系統自動計算直接輸入

at 2020-06-12 04:17, MS Fiona Yau. said: 你地係將總數X 5%，但我個員工超過三萬，點都係1500

at 2020-06-12 04:19, MS Fiona Yau. said: 仲有個問題

at 2020-06-12 04:20, MS Fiona Yau. said: 我銀行係7號過人工

at 2020-06-12 04:20, MS Fiona Yau. said: 我11號過MPF

at 2020-06-12 04:20, Support Team said: 這樣要分2張付款輸入

at 2020-06-12 04:21, MS Fiona Yau. said: 咁 MPF個度點打

at 2020-06-12 04:21, MS Fiona Yau. said: 可以加埋僱主個部分

at 2020-06-12 04:24, MS Fiona Yau. said: 請問可以加埋僱主個部分

at 2020-06-12 04:26, MS Fiona Yau. said: 打人工，是否自己先扣埋MPF?

at 2020-06-12 04:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/376965a5567b7ac17ab7728fbf658f130770fc3e/2020-06-12_12-24-06-付款_-_Google_Chrome.png

at 2020-06-12 04:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2e638ce9560bb4a145706bce219420ddf223d058/2020-06-12_12-35-42-付款_-_Google_Chrome.png

2020-06-12-Chat transcript on coweasy.com started on Friday, -0554.json

at 2020-06-12 06:32, Uchee. said: 問一下如果GOOD IN TRANSIT 的,SYSTEM 如果調整?

at 2020-06-12 06:35, Support Team said: 是公司內不同貨倉？

at 2020-06-12 06:55, Uchee. said: 不是, 送給客戶扣了STOCK , 但未開單

at 2020-06-12 06:56, Support Team said: 出發票前已出貨？

2020-06-12-Chat transcript on coweasy.com started on Friday, -0556.json

at 2020-06-12 08:00, Support Team said: 是出發票前已出貨？

at 2020-06-12 08:01, Uchee. said: 是. 只出了送貨單31/12 , 扣了STOCK

at 2020-06-12 08:01, Uchee. said: 發票開1/1/2020...

at 2020-06-12 08:03, Support Team said: 系統的送貨單就是發票

at 2020-06-12 08:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dbf1848ccf002782cc5f54aa6b235303fea2ba66/2020-06-12_16-02-18-銷售（出貨）_-_Google_Chrome.png

at 2020-06-12 08:03, Support Team said: 發票有不同的出貨日期可以直接選

at 2020-06-12 08:12, Uchee. said: 但是我送貨日期, 早過開INVOICE 日期可以不?

at 2020-06-12 08:13, Support Team said: 可以

at 2020-06-12 08:14, Uchee. said: STOCK 是會照扣, 31.12.19 , 但SALES 計2020.1.1. 那便影響GROSS PROFIT?

at 2020-06-12 08:16, Support Team said: 系統按發票日期計的31.12.19 只扣庫存數量，未計入收入

at 2020-06-12 08:16, Uchee. said: 明白, 我TRY TRY

2020-06-12-Chat transcript on coweasy.com started on Friday, -0557.json

at 2020-06-12 08:38, iris wang. said: 會計輸入我的Excel表有修改

at 2020-06-12 08:38, iris wang. said: 再導入會已我最新的為準嗎？

at 2020-06-12 08:38, iris wang. said: 還是要把之前的數據先刪除？

at 2020-06-12 08:39, Support Team said: excel有傳票編號的會覆蓋，沒有就會新增

at 2020-06-12 09:13, iris wang. said: 銀行月結單輸入也會覆蓋嗎？

at 2020-06-12 09:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/44da8a7b047ea8cb3d21aa00a7a794a7f9e3ee3e/2020-06-12_17-14-42-BankIO_V5_(28).xls_-_LibreOffice_Calc.png

at 2020-06-12 09:15, Support Team said: 有編號的才會

at 2020-06-12 09:15, Support Team said: 沒有的要先刪除，再重新匯入

2020-06-15-Chat transcript on coweasy.com started on Monday, -0560.json

at 2020-06-15 09:19, Kelvin Chung. said: accounting receivable的問題

at 2020-06-15 09:22, Kelvin Chung. said: AR是否只可用sale module的"發票(出貨)輸入," 才可以book在特定customer之下? 因為有一筆代收支, 是代客戶付錢的, entry是Dr. AR; Cr. Bank. 可是如果用""發票(出貨)輸入", 這筆不是銷售的transactions, 就會包含在sales report之中.

at 2020-06-15 09:22, Kelvin Chung. said: 可是用JV輸入或bank module輸入的話, 就不能掛帳在特定customer的結餘之中.

at 2020-06-15 09:24, Support Team said: >>AR是否只可用sale module的"發票(出貨)輸入," 才可以book在特定customer之下是的

at 2020-06-15 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/705330916c4f10c8e56593254e91bd758a664e1f/2020-06-15_17-23-52-銷售（出貨）_-_Google_Chrome.png

at 2020-06-15 09:25, Support Team said: CPA 平台，可在發票 Credit 收入以外的科目

2020-06-15-Chat transcript on coweasy.com started on Monday, -0561.json

at 2020-06-15 09:00, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee70b550fd9ec56842970bc/v/3ffdae89733488405b0ba4d8f20947624bfab4b8/image.png

at 2020-06-15 09:04, Support Team said: 是重複了，只有一條？

at 2020-06-15 09:05, Daniel Hui. said: 只有一條

at 2020-06-15 09:07, Daniel Hui. said: 沒有了供應商 ? 如何 search

at 2020-06-15 09:12, Support Team said: 應該是這條採購顯示重複了銷售和採購都會顯示客戶/供應商其他的在第一欄會顯示有調整/退貨

at 2020-06-15 09:13, Daniel Hui. said: 哦

2020-06-15-Chat transcript on coweasy.com started on Monday, -0562.json

at 2020-06-15 09:48, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee733020fd9ec5684e76004/v/72efefe42896050c2cc84e1ea2c712d445e42a76/image.png

at 2020-06-15 09:49, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee733020fd9ec5684e76004/v/ccfa4fd9820c48150cafc6120313435f5a3792ff/搜狗截图20200615174853.png

at 2020-06-15 09:50, iris wang. said: 為什麼這個位置顯示的不一樣

at 2020-06-15 09:51, Support Team said: 應該是跟 currency code 排

at 2020-06-15 09:51, iris wang. said: 最後一個是調整數在前面，原幣在後面

at 2020-06-15 09:52, iris wang. said: 怎麼樣才能一致？

at 2020-06-15 09:52, Support Team said: 這點我們要向開發的同事反映，同事會定期討論優化系統的功能

2020-06-16-Chat transcript on coweasy.com started on Tuesday,-0563.json

at 2020-06-16 04:12, Daniel Hui. said: Hi Tracy, CowEasy upgraded? Something go wrong.

at 2020-06-16 04:12, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee8325e0fd9ec568489ff34/v/0ca1368b83d330b45dbd1566adb198d7c2be8815/image.png

at 2020-06-16 04:13, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee8325e0fd9ec568489ff34/v/750d4bb2eb6f152b2531e8555b6f827a9de2d24d/image.png

at 2020-06-16 04:15, Support Team said: 這個客戶信用期設定是幾多日？

at 2020-06-16 04:34, Daniel Hui. said: 0 day, C.O.D.

at 2020-06-16 04:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee8bb34a04cfa635e99b89954d1af8d531b141da/2020-06-16_12-14-46-客戶資源管理_-_Google_Chrome.png

at 2020-06-16 04:34, Support Team said: 這樣？

at 2020-06-16 04:35, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee8325e0fd9ec568489ff34/v/1cace0c37d40048a492bca748862ee48bc6d82a6/image.png

at 2020-06-16 04:36, Daniel Hui. said: oh , something changed again here

at 2020-06-16 04:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f73b486c92b430522a98a82ca3191ce59219d13d/圖片.png

at 2020-06-16 04:37, Support Team said: 這裡應該會自動計算信用期和due date是選客戶後改為0？

2020-06-16-Chat transcript on coweasy.com started on Tuesday,-0564.json

at 2020-06-16 07:06, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee86b4b0fd9ec5684e3cd27/v/f07a32d5a0309bf49d28435287e83ae4e61e0114/image.png

at 2020-06-16 07:06, iris wang. said: 這個編號不能改嗎？

at 2020-06-16 07:08, Support Team said: 是的

at 2020-06-16 07:08, Support Team said: 這個編號只會在這個紀錄顯示，報表只會顯示傳票編號

at 2020-06-16 07:08, iris wang. said: 好的，就是不影響是嗎

at 2020-06-16 07:09, Support Team said: 是的

2020-06-17-Chat transcript on coweasy.com started on Wednesda-0565.json

at 2020-06-17 02:58, Uchee. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee985ac0fd9ec56845d3fa8/v/30b27235c124e2e603dd9d8c9ec2e34019ba4b22/InventoryStocktakeReport_(38).xls

at 2020-06-17 02:59, Uchee. said: 我見REPORT 有STOCK的, 但Balance sheet 沒反映有存貨item

at 2020-06-17 02:59, Uchee. said: 我之前是用採購收貨單直接入倉

at 2020-06-17 03:02, Support Team said: 請參考 FAQ - 庫存滾存一般是年結或月結做一次，這樣才會反映在Balance sheet ，和更新 P&L 的毛利

at 2020-06-17 03:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15235da01544702df10ca8113c9beaf3045af2ed/2020-06-17_11-00-22-庫存_-_Google_Chrome.png

at 2020-06-17 03:03, Uchee. said: 那我現在如果調整?

at 2020-06-17 03:03, Support Team said: 請參考 FAQ - 庫存滾存

at 2020-06-17 03:14, Uchee. said: 已經轉入balance sheet item

at 2020-06-17 03:14, Uchee. said: 之后2020- 1月份我是不是用同一function 轉出去profit & loss 扣stock?

at 2020-06-17 03:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/35afbee1cb34b0db270fa48337ec0967f5dd49ea/_13_17-庫存滾存_(資產負債表_-_損益表).png

at 2020-06-17 03:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae721121a9299177834ea40735cfbda32e015263/_21_09-Accountant_Input.png

at 2020-06-17 03:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/52c6b09a65baf57bd0c9ff188cfa117e6de8a038/_21_14-Accountant_Input.png

at 2020-06-17 03:16, Support Team said: 在同一日的報表轉

at 2020-06-17 03:17, Support Team said: 期初會自動用下一日的日期

at 2020-06-17 03:18, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee985ac0fd9ec56845d3fa8/v/15964bcb61123481a29d32b500f80807c48d0aaf/image.png

at 2020-06-17 03:19, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee985ac0fd9ec56845d3fa8/v/523776c34e10d94f00140c9119b1d73426bc701a/image.png

at 2020-06-17 03:19, Uchee. said: 我這樣做對是對嗎?

at 2020-06-17 03:22, Support Team said: 是的

at 2020-06-17 03:22, Uchee. said: thanks you

2020-06-17-Chat transcript on coweasy.com started on Wednesda-0566.json

at 2020-06-17 02:39, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee97ba20fd9ec5684c7174a/v/573c997870d77e6486ae76e617f37934654b54c7/image.png

at 2020-06-17 02:43, Support Team said: 沒有意思，顯示庫存行時的 style

at 2020-06-17 02:44, Daniel Hui. said: what is 行時? You mean stock avavilable

at 2020-06-17 02:44, Support Team said: 庫存行

at 2020-06-17 02:44, Daniel Hui. said: 行 = line?

at 2020-06-17 02:45, Support Team said: yes

at 2020-06-17 02:45, Daniel Hui. said: thank

2020-06-17-Chat transcript on coweasy.com started on Wednesda-0567.json

at 2020-06-17 06:46, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee9b5ab0fd9ec56843cb069/v/900e31616931c4fab613b4369051669a58b58a29/image.png

at 2020-06-17 06:47, iris wang. said: 第一年的會計期間超過12個月

at 2020-06-17 06:47, iris wang. said: 這個報表的數據是不是不對了

at 2020-06-17 06:50, Support Team said: 超過12個月的，暫時需要分2個時間段出報表再處理

2020-06-17-Chat transcript on coweasy.com started on Wednesda-0568.json

at 2020-06-17 07:08, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee9bedc0fd9ec5684db4ec2/v/1e92321f15612dbea25c0c0d5d81c4ef6ed03255/image.png

at 2020-06-17 07:09, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee9bedc0fd9ec5684db4ec2/v/bc1901af519d2d939be1e08bd640b470aea586bd/image.png

at 2020-06-17 07:10, Uchee. said: DF02 有入倉, 但轉不出數量呀

at 2020-06-17 07:12, Support Team said: DF02？

at 2020-06-17 07:13, Uchee. said: 其中一個ITEM

at 2020-06-17 07:13, Uchee. said: 全部DF 也沒有

at 2020-06-17 07:14, Support Team said: 這張採購有入 DF？

at 2020-06-17 07:14, Uchee. said: 我直表入採購單

at 2020-06-17 07:15, Support Team said: DF的看看流量報表

at 2020-06-17 07:16, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ee9bedc0fd9ec5684db4ec2/v/66152099236d97eba843fd1cdf922a11fc7a9be4/image.png

at 2020-06-17 07:19, Support Team said: 截圖只有DM和F，和DF有什麼關係

at 2020-06-17 07:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e73f5d6bd9470be581b832e9d27855e0763ded4/2020-06-17_15-19-26-庫存流量報表_-_Google_Chrome.png

at 2020-06-17 07:19, Support Team said: 流量報表看看DF的出入明細

2020-06-17-Chat transcript on coweasy.com started on Wednesda-0569.json

at 2020-06-17 09:53, Uchee. said: PURCHASE 單付款了,

at 2020-06-17 09:53, Uchee. said: FIND 付款記錄

at 2020-06-17 09:54, Uchee. said: 在那裡找明細

at 2020-06-17 09:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7b3f286af5a71fae4768a887b85281049db30e4/2020-06-17_17-54-46-(主頁)_採購_-_Google_Chrome.png

at 2020-06-17 09:56, Uchee. said: 針對一張單

at 2020-06-17 09:56, Uchee. said: 付AP , 一大個數付的

2020-06-18-Chat transcript on coweasy.com started on Thursday-0570.json

at 2020-06-18 02:39, MS RIO CHEUNG. said: 有關政府補就業計劃收到的薪金補貼款項應該入什麼科目適合？

at 2020-06-18 02:40, MS RIO CHEUNG. said: 是否應該開設一個新的科目？這款項於三個月內會以薪金認識支出完的。

at 2020-06-18 02:41, Support Team said: 請稍等，我們問問會計的同事

at 2020-06-18 02:41, MS RIO CHEUNG. said: 好的，謝謝你。

2020-06-18-Chat transcript on coweasy.com started on Thursday-0571.json

at 2020-06-18 02:58, MS RIO CHEUNG. said: 我剛才詢問有關政府補就業計劃收到的薪金津貼應該以什麼科目入帳，請告知

at 2020-06-18 02:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e95afcfc5336f7298855f865eb51c888a191b21/圖片.png

at 2020-06-18 03:01, MS RIO CHEUNG. said: 入帳的時候以”薪金補貼”科目入帳？

at 2020-06-18 03:01, Support Team said: 是的，新增一個科目，這個科目和薪金對沖

at 2020-06-18 03:02, MS RIO CHEUNG. said: 出帳的時候就像平時一樣‘薪金支出’，對嗎？

at 2020-06-18 03:02, MS RIO CHEUNG. said: 這樣就可以對沖到，是嗎？

at 2020-06-18 03:03, Support Team said: 是的

at 2020-06-18 03:03, MS RIO CHEUNG. said: 新增的時候，是否需要把「支出」改為「收入」？

at 2020-06-18 03:04, MS RIO CHEUNG. said: 你上圖用紅色方格顯示的

at 2020-06-18 03:04, MS RIO CHEUNG. said: 是否要更改為並非支出

at 2020-06-18 03:04, Support Team said: 我們再問問是支出還是收入

at 2020-06-18 03:05, MS RIO CHEUNG. said: 好的，請你問問，我等你

at 2020-06-18 03:20, MS RIO CHEUNG. said: 在嗎？是在詢問中嗎？

at 2020-06-18 03:21, Support Team said: 性質應該選其他收入

2020-06-18-Chat transcript on coweasy.com started on Thursday-0572.json

at 2020-06-18 03:01, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eeace9d0fd9ec5684e50b14/v/50e82ff35ba30ef93a5627194947d1d1f8b09d32/image.png

at 2020-06-18 03:01, Uchee. said: 我找不到不平地方

at 2020-06-18 03:01, Uchee. said: 最底金額是一致

at 2020-06-18 03:02, Uchee. said: 經常是這樣

at 2020-06-18 03:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b19356415e5b412d21fd1d3d7c115c5eabc4b538/image.png

at 2020-06-18 03:06, Support Team said: 這裡刷新後，輸入有沒有未更新的？

at 2020-06-18 03:06, Uchee. said: TRY

2020-06-18-Chat transcript on coweasy.com started on Thursday-0574.json

at 2020-06-18 08:36, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eeb27560fd9ec56847943e9/v/b93e8ffec291a4fd672ed5b48bb73cbdf131f071/image.png

at 2020-06-18 08:36, Dan. said: 您好

at 2020-06-18 08:36, Dan. said: 请问为什么会这样呢

at 2020-06-18 08:37, Support Team said: 沒有權限/帳戶未啟用該功能

at 2020-06-18 08:37, Dan. said: 怎么我都没有权限进去

at 2020-06-18 08:38, Dan. said: 全部都没有办法进去

at 2020-06-18 08:38, Support Team said: 是開什麼？

at 2020-06-18 08:38, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eeb27560fd9ec56847943e9/v/590625213e8a08b21516df30f0a41854883ed1df/image.png

at 2020-06-18 08:38, Dan. said: 点击这些都是会出现我没有权限进去

at 2020-06-18 08:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e1107fcddfbd2bf78eccccd7681de26c609dbc38/49_07-Main.png

at 2020-06-18 08:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b27fe4cd66056a28ec6dbaf84260fa37f2595738/-30-35-用戶管理.png

at 2020-06-18 08:39, Support Team said: 看看有沒有tick權限

at 2020-06-18 08:40, Support Team said: 如沒有，要admin用戶啟用才可用

at 2020-06-18 08:40, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eeb27560fd9ec56847943e9/v/c93b0139046cd28ee82171b0fae026157aee05fd/image.png

at 2020-06-18 08:40, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eeb27560fd9ec56847943e9/v/5720bb3c4aa2260286d220fce0435bf4c6b689bf/image.png

at 2020-06-18 08:40, Dan. said: 点进去是这样的

at 2020-06-18 08:41, Support Team said: 這樣是沒有權限，有tick的才有

at 2020-06-18 08:41, Dan. said: 好

at 2020-06-18 08:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8494fa9eec9986499f121926e8805af384db1ae3/-25-06-用戶管理.png

at 2020-06-18 08:43, Support Team said: 另外，如不需限制其他用戶權限，這裡不要啟用，所有用戶都可以全權限輸入/查看

at 2020-06-18 08:51, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eeb27560fd9ec56847943e9/v/6ed7dd1d415b52e71ec4c2e560d00872c99380d1/image.png

at 2020-06-18 08:51, Dan. said: 管理员已经设置了

at 2020-06-18 08:51, Support Team said: 這樣應該可以使用

2020-06-18-Chat transcript on coweasy.com started on Thursday-0575.json

at 2020-06-18 08:58, Joe. said: 您好，请问清空数据怎么操作

at 2020-06-18 08:59, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eeb2bce0fd9ec5684cd0c43/v/508d2511dfe39da7dee54dd9ed139b7e910d9f5a/image.png

at 2020-06-18 08:59, Joe. said: 因为这些数据是你们培训的时候做的

at 2020-06-18 09:00, Joe. said: 就是交我这边做的，但是这些数据现在需要删除

at 2020-06-18 09:00, Joe. said: 就是教我这边做的，但是这些数据现在需要删除

at 2020-06-18 09:02, Support Team said: 系統沒有提供此操作用戶需電郵至 support@coweasy.com 要求刪除，同事和用戶確認身份後才可刪除

at 2020-06-18 09:02, Support Team said: 另外，如單據數量不多，可以在各個紀錄裡刪除

at 2020-06-18 09:03, Joe. said: 那我这边操作

at 2020-06-18 09:03, Joe. said: 看看

at 2020-06-18 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e82149e2769f8583edf0e68a63bc951dc1e2579c/2020-06-18_17-03-21-(主頁)_會計_-_Google_Chrome.png

at 2020-06-18 09:03, Support Team said: 這裡可查看時間段內的所有單據

at 2020-06-18 09:03, Joe. said: 好

at 2020-06-18 09:16, Joe. said: 您好，可以远程操作吗

at 2020-06-18 09:16, Joe. said: 因为我这边删除，删除不了

at 2020-06-18 09:16, Joe. said: 我删除的方法不对

at 2020-06-18 09:16, Support Team said: 是顯示什麼？

at 2020-06-18 09:17, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eeb2bce0fd9ec5684cd0c43/v/f412a605a7de8da5139153522e44b6f1c422004c/image.png

at 2020-06-18 09:17, Joe. said: 销售的单据要从那开始删除

at 2020-06-18 09:17, Support Team said: 要先刪除報價單/發票

at 2020-06-18 09:18, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eeb2bce0fd9ec5684cd0c43/v/28b5e5a379acc7da3e735738f61cf044bc439c61/image.png

at 2020-06-18 09:18, Joe. said: 这个是发票的

at 2020-06-18 09:18, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eeb2bce0fd9ec5684cd0c43/v/65ed6af2536a0394e994f50e0d9b5a71753d4338/image.png

at 2020-06-18 09:19, Joe. said: 是直接点击XX吗

at 2020-06-18 09:19, Support Team said: 是的

at 2020-06-18 09:22, Joe. said: 搞定了

2020-06-18-Chat transcript on coweasy.com started on Thursday-0576.json

at 2020-06-18 09:04, Chen Lily. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eeb28d50fd9ec56849572c4/v/3f8bb3c8eefd966b3f98fb1ca7cadff16f9f49fc/image.png

at 2020-06-18 09:05, Chen Lily. said: 如果在呢個位置入錯左data, 點樣可以cancel 之前入咗個imported data

at 2020-06-18 09:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/97920254fa5cfb446c5aa24013e7d8344a09094d/-22-45-(主頁)_會計.png

at 2020-06-18 09:06, Support Team said: 可在紀錄查找

at 2020-06-18 09:06, Support Team said: 可在這裡查看/修改/刪除單據

at 2020-06-18 09:08, Chen Lily. said: 可吾可以直接delete之前的data

at 2020-06-18 09:08, Chen Lily. said: 因我想重新import excel

at 2020-06-18 09:09, Chen Lily. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eeb28d50fd9ec56849572c4/v/7af414c621afa92df2e7f7778db5ebd8929ef5dc/image.png

at 2020-06-18 09:09, Chen Lily. said: 打交叉這邊嗎

at 2020-06-18 09:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9f6f1675a48c7267697bc77472438a1e2d2d1ab/2020-06-18_17-09-37-銀行月結單_-_Google_Chrome.png

at 2020-06-18 09:10, Support Team said: 是的

at 2020-06-18 09:10, Support Team said: 刪除前可查看，以免誤刪

2020-06-18-Chat transcript on coweasy.com started on Thursday-0577.json

at 2020-06-18 09:34, Joyce. said: Hi. In chart of account, why can't i choose first level nature as "Account Receivable"?

at 2020-06-18 09:35, Support Team said: AR 只可以是系統預設的所有發票/收款都會用這個

at 2020-06-18 09:36, Joyce. said: i had set up some accounts under this nature in the past

at 2020-06-18 09:37, Support Team said: 是選不到的

at 2020-06-18 09:37, Support Team said: 最多可以選 current assets

2020-06-19-Chat transcript on coweasy.com started on Friday, -0578.json

at 2020-06-19 02:49, Dan. said: 您好，我想请问一下，我公司现在要做以前的会计账，销售数据是要在销售-报价单那全部上传吗?

at 2020-06-19 02:49, Dan. said: 系统上的客户资料都还没有

at 2020-06-19 02:52, Support Team said: 銷售在發票上傳報價單不入會計帳

at 2020-06-19 02:53, Support Team said: 發票前要先匯入客戶，可以先匯入客戶編號和名稱，之後再匯入其他聯絡資料也可以

at 2020-06-19 03:09, Dan. said: 好

at 2020-06-19 03:12, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eec273e0fd9ec5684f07305/v/efc2b225d3c0bbea250c3868b456d67c32e653e5/image.png

at 2020-06-19 03:12, Support Team said: 客戶編號

at 2020-06-19 03:13, Dan. said: 录入这个表格的时候必须要在客户那增加客户资料，再做这个表格

at 2020-06-19 03:13, Dan. said: 对吗

at 2020-06-19 03:13, Dan. said: 没有增加客户资料，在资料直接输进去，可以吗

at 2020-06-19 03:14, Dan. said: 资料=截图的表格

at 2020-06-19 03:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4787664f267da39fc5fd2c0b405559b1048ca1cf/2020-06-19_11-13-45-客戶資源管理_-_Google_Chrome.png

at 2020-06-19 03:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf01d318d70bee158321cc34e595c28c8e93df6a/2020-06-19_11-14-12-customers_(14).xls_-_LibreOffice_Calc.png

at 2020-06-19 03:14, Support Team said: 先匯入客戶可以只匯入客戶編號和名稱

at 2020-06-19 03:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9bb7953627423835331e7d188453fd50abc25c90/2020-06-19_11-16-29-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2020-06-19 03:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8063fdb9172e334d6504b56d4cde0da99e0783f3/2020-06-19_11-16-14-Invoice_V5_(13).xls_-_LibreOffice_Calc.png

at 2020-06-19 03:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/670bf47cdf02ef284012e5f1d7d18233567301aa/2020-06-19_11-16-41-客戶資源管理_-_Google_Chrome.png

at 2020-06-19 03:17, Support Team said: 匯入時直接在發票輸入新的客戶編號也可以，系統會自動新增客戶，其他資料可以後補

at 2020-06-19 03:22, Dan. said: 好的，明白，谢谢哈

2020-06-19-Chat transcript on coweasy.com started on Friday, -0580.json

at 2020-06-19 04:12, Joyce. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eec35700fd9ec5684bf1b87/v/9d2e037be7a617fedc741c332c1169fc4ae9e4f2/圖片.png

at 2020-06-19 04:12, Joyce. said: yesterday your staff told me can't choose AR as the account nature. But i did succesfully have AR nature chosen in the past

at 2020-06-19 04:13, Joyce. said: So i want to double confirm the issue. Can't choose AR now?

at 2020-06-19 04:15, Support Team said: 這應該是有問題的，AR AP之類的科目是不可以新增/刪除，只可以改編號/名稱的

at 2020-06-19 04:17, Joyce. said: ok. another question. instead of adding a new account directly on the web, can it be done by importing an excel?

at 2020-06-19 04:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d11ddf721150ce80fecd509c4bcfa49f923a4e1a/2020-06-19_12-17-43-科目列表_-_Google_Chrome.png

at 2020-06-19 04:17, Support Team said: 這裡匯出匯入

2020-06-19-Chat transcript on coweasy.com started on Friday, -0581.json

at 2020-06-19 03:00, Daniel Hui. said: Hi Tracy, how to do a Purchase Return, one of four items purchased

at 2020-06-19 03:02, Daniel Hui. said: is it ok to input negative qty in purchase

at 2020-06-19 03:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a8fca2f8a01e9300686319c0142ed99bcd9b219c/2020-06-19_11-09-04-付款（供應商）_-_Google_Chrome.png

at 2020-06-19 03:09, Support Team said: 知道是哪張採購單入的，可以在付款 - 採購退回這裡退

at 2020-06-19 03:10, Support Team said: 如不知道是哪張採購單入的，直接開新的採購單，數量負數這樣退也可以

at 2020-06-19 03:13, Daniel Hui. said: thank

2020-06-19-Chat transcript on coweasy.com started on Friday, -0583.json

at 2020-06-19 06:40, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eec530e0fd9ec5684751175/v/930935864cabbf1795a06e4a40d23cb0069c8a73/image.png

at 2020-06-19 06:41, Dan. said: 您好，请问这个怎么填写上去

at 2020-06-19 06:41, Dan. said: 有规定的吗

at 2020-06-19 06:42, Support Team said: 沒有規定

at 2020-06-19 06:42, Support Team said: 40個字符以內就可以

at 2020-06-19 06:44, Dan. said: 直接填写客户的全称吗

at 2020-06-19 06:44, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eec530e0fd9ec5684751175/v/6f4d99e7e18b56747394e970e6531ace98333c9c/image.png

at 2020-06-19 06:44, Support Team said: 客戶填客戶編號

at 2020-06-19 06:45, Dan. said: 客户资料管理那没有增加客户资料

at 2020-06-19 06:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac1fdea4926d655eaa1084ae3ad22633a6e641e9/圖片.png

at 2020-06-19 06:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/83548934fbc57cefe95ae3ea6894d14940c4237d/圖片.png

at 2020-06-19 06:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/afb6418f34d3bdc376dc2693cc2283d5158d25f0/圖片.png

at 2020-06-19 06:46, Support Team said: 系統會自動新增客戶

at 2020-06-19 06:48, Dan. said: 这样增加的话只会有一个客户的编号，没有客户的全称

at 2020-06-19 06:48, Support Team said: 是的

at 2020-06-19 06:49, Support Team said: 需要之後再補充客戶資料

2020-06-19-Chat transcript on coweasy.com started on Friday, -0584.json

at 2020-06-19 09:37, Dan. said: 您好，发票如果是美金的客户，是要在货币编号填上USD吗，公司的本位币是港币

at 2020-06-19 09:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aa39af0a85e51602cd23d09d5942267f02b20706/-57-58-(Dashboard)_銷售.png

at 2020-06-19 09:38, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5eec87060fd9ec5684f2927d/v/b3abe08db92b8ef18b8ea545263d61f4a856e802/image.png

at 2020-06-19 09:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/654be2899075927d63da51fcaa6fa8ef44f23732/-53-06-多貨幣.png

at 2020-06-19 09:38, Dan. said: 有建立了

at 2020-06-19 09:39, Support Team said: 是的 USD，匯率可跟預設的或者當天的

at 2020-06-19 09:40, Dan. said: 好的，明白，不填写汇率是不是系统就会默认系统预设的美元汇率

at 2020-06-19 09:41, Support Team said: 這裡應該要填，不填應該是本位幣

at 2020-06-19 09:44, Dan. said: 好

at 2020-06-19 09:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e72e9c10536ecbf3db74289491bee961839c2c7a/2020-06-19_17-44-24-Invoice_V5_(14).xls_-_LibreOffice_Calc.png

at 2020-06-19 09:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/95217c72ce20b5906f03ac1eadd8d5c51ac5046a/2020-06-19_17-44-44-多貨幣_-_Google_Chrome.png

at 2020-06-19 09:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf897fcd16bf298e09c8043eff1a62818ca5d163/2020-06-19_17-44-58-銷售（出貨）_-_Google_Chrome.png

at 2020-06-19 09:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/064cced0d491a45779abced04851390f7e79b4a7/2020-06-19_17-45-18-銷售（出貨）_-_Google_Chrome.png

at 2020-06-19 09:46, Support Team said: 剛剛試了，匯率不填也可以，會自動用預設匯率或當天匯率

2020-06-22-Chat transcript on coweasy.com started on Monday, -0585.json

at 2020-06-22 02:22, iris wang. said: 銀行月結單輸入，如果是不同幣種之間的互轉

at 2020-06-22 02:23, iris wang. said: 是要用其他會計輸入嗎？

at 2020-06-22 02:23, iris wang. said: 涉及到不同幣種

at 2020-06-22 02:23, iris wang. said: 直接用銀行月結單輸入會顯示不了另外一個原幣的幣種

at 2020-06-22 02:42, Support Team said: 是的銀行月結單輸入，同一條只可以用單一的貨幣同一條有多個貨幣只可以用其他輸入-會計人員輸入

2020-06-22-Chat transcript on coweasy.com started on Monday, -0586.json

at 2020-06-22 02:48, iris wang. said: 你好，銀行之間的互轉涉及到外幣的是不是要用其他會計輸入？

at 2020-06-22 02:49, Support Team said: 是的銀行月結單輸入，同一條只可以用單一的貨幣同一條有多個貨幣只可以用其他輸入-會計人員輸入

2020-06-22-Chat transcript on coweasy.com started on Monday, -0587.json

at 2020-06-22 05:08, Daniel Hui. said: Hi Tracy, is CowEasy no month-end & year-end procedure?

at 2020-06-22 05:10, Support Team said: 是的

at 2020-06-22 05:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/460b12d65b0a14c4e39fe1b8edc8b473644d46e2/FAQ.png

at 2020-06-22 05:11, Support Team said: 另外，如需轉庫存 (BL) - 期初/期末庫存(PL)，請參考庫存滾存

at 2020-06-22 05:13, Daniel Hui. said: next issue is : which report can have the sales profit per each invoice?

at 2020-06-22 05:17, Support Team said: 利潤計算是按產品計算毛利，系統沒有直接計算發票的利潤用戶需要在銷售依庫存匯出excel，再處理

at 2020-06-22 05:18, Daniel Hui. said: 銷售依庫存匯出excel，再處理 << where is the menu? Please

at 2020-06-22 05:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8ea3a2e883127ef4d4460f9e2e634790b80301f3/2020-06-22_13-18-57-(主頁)_銷售_-_Google_Chrome.png

2020-06-22-Chat transcript on coweasy.com started on Monday, -0588.json

at 2020-06-22 07:06, verse.wang. said: crm進不去

at 2020-06-22 07:06, Support Team said: 這個登入有沒有權限？

at 2020-06-22 07:06, verse.wang. said: 在哪裡設置

at 2020-06-22 07:07, verse.wang. said: 已經設置了是cpa用戶

at 2020-06-22 07:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/571bf75fa2a04017fc1cabaf81f6dfd37b638b3d/2020-06-22_15-08-22-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-06-22 07:10, Support Team said: CPA Admin 登入，看看第一間公司，用戶設定有沒有啟用這個用戶進入

at 2020-06-22 07:13, verse.wang. said: 第一個故事有勾選了

at 2020-06-22 07:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2810daf2475f2c809387de16fb255aa7ec9f47e7/-25-06-用戶管理.png

at 2020-06-22 07:15, Support Team said: 有沒有啟用權限，如有啟用，要剔 CRM的權限才可以

2020-06-22-Chat transcript on coweasy.com started on Monday, -0591.json

at 2020-06-22 06:38, Dan. said: 您好，我现在已经把一个月的销售数据上传到发票那了，现在的步骤是不是去收款/销售退回那操作收款的动作，数据才能到会计账那

at 2020-06-22 06:39, Dan. said: 还是我可以直接到会计账那直接做账

at 2020-06-22 06:40, Support Team said: 發票只入收入和應收帳款

at 2020-06-22 06:40, Support Team said: 有入收款，銀行/現金才有數

at 2020-06-22 06:42, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef04e2e0fd9ec5684d68591/v/005931e09ada69b5ce4852e1371ebbe5c79d5934/image.png

at 2020-06-22 06:43, Dan. said: 发票的我已经上传上去了

at 2020-06-22 06:43, Dan. said: 接下来的步骤是？

at 2020-06-22 06:43, Support Team said: 收款

at 2020-06-22 06:44, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef04e2e0fd9ec5684d68591/v/8dde8b60dc650355c35d985d79639a95b27dab82/image.png

at 2020-06-22 06:44, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef04e2e0fd9ec5684d68591/v/d2c409ccfd9eccc8988952b1ac6ee0f8102bf8f1/image.png

at 2020-06-22 06:44, Dan. said: 这吗

at 2020-06-22 06:44, Support Team said: 是

at 2020-06-22 07:15, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef04e2e0fd9ec5684d68591/v/a9126df1ae626c12877741397c82587cd052c0a5/image.png

at 2020-06-22 07:15, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef04e2e0fd9ec5684d68591/v/2a31889f32b1c68e38b559542794d83445ce988f/image.png

at 2020-06-22 07:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8538f8f0c0c486135aba016f78dd76d563ed1f0d/2020-06-22_15-20-44-收款（客戶）_-_Google_Chrome.png

2020-06-23-Chat transcript on coweasy.com started on Tuesday,-0592.json

at 2020-06-23 02:32, Kelvin Yam. said: 怎樣把會計料目表內的項目放列採購頁裡的項目內？

at 2020-06-23 02:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/af8388878a03f0a3c616d227e8285df4bafcd81d/2020-06-23_10-35-05-採購單（收貨）_-_Google_Chrome.png

at 2020-06-23 02:40, Kelvin Yam. said: 可否直接電話聯絡

at 2020-06-23 02:41, Support Team said: CowEasy 並沒有提供電話支援請問是什麼問題，可否截圖？

at 2020-06-23 02:42, Kelvin Yam. said: 怎樣把會計料目表內的項目放到採購頁裡的項目內？

at 2020-06-23 02:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7768d4805e9b420cf737064cb7aeb218e3cc348a/圖片.png

at 2020-06-23 02:42, Support Team said: 這裡選科目

at 2020-06-23 02:43, Kelvin Yam. said: 就係採購頁裡沒有我需要的

at 2020-06-23 02:45, Support Team said: 採購只可以選流動資產/銷售成本這2種科目

at 2020-06-23 02:45, Support Team said: 需要選什麼科目？

at 2020-06-23 02:49, Kelvin Yam. said: 51501工程費

at 2020-06-23 02:49, Support Team said: 已在科目表新增？

at 2020-06-23 02:55, Kelvin Yam. said: 有

at 2020-06-23 02:56, Support Team said: 科目性質是 COGS？

2020-06-23-Chat transcript on coweasy.com started on Tuesday,-0593.json

at 2020-06-23 02:32, Doris Tsui said: what does purchaser means? When I save the purchase entries, the system did not allow

at 2020-06-23 02:35, Support Team said: CowEasy 並沒有採購員功能，輸入頁面也沒有這個欄位是提示必須填寫採購員？

at 2020-06-23 02:36, Doris Tsui said: 是的

at 2020-06-23 02:36, Doris Tsui said: 必須填寫採購員

2020-06-23-Chat transcript on coweasy.com started on Tuesday,-0594.json

at 2020-06-23 03:33, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef15d4c0fd9ec5684b3480c/v/dfe1de43a089991aed0c23d2453dc1d7e678bd37/image.png

at 2020-06-23 03:34, Dan. said: 您好，这个我这一步做完了，到会计账还要做吗

at 2020-06-23 03:34, Dan. said: 发票-收款-？

at 2020-06-23 03:34, Support Team said: 已經入了會計

at 2020-06-23 03:34, Dan. said: 我在系统上哪里可以查看

at 2020-06-23 03:34, Support Team said: 可以查看資產負債表/損益表

at 2020-06-23 03:35, Support Team said: 財務報表

at 2020-06-23 03:35, Dan. said: 好

at 2020-06-23 03:40, Dan. said: 您好，我2019年3月份的时候，预收了客户的款，在2019年4月的时候才出货。这个在系统上怎么做账？

at 2020-06-23 03:40, Dan. said: 预收款？

at 2020-06-23 03:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/24cb22cdc43d99eefe9a8ddeea709d4a716c5ec8/輸入頁面常問問題.png

at 2020-06-23 03:41, Support Team said: 可參考 FAQ - 客戶按金

at 2020-06-23 03:51, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef15d4c0fd9ec5684b3480c/v/28c11e2cae8bb879e752c75017c4927ba31f07a3/image.png

at 2020-06-23 03:51, Dan. said: 您好，我看了试算表

at 2020-06-23 03:52, Dan. said: 这些数据我在收款的时候有做了费用（手续费。。

at 2020-06-23 03:52, Dan. said: 在试算表上了不会体现出来吗

at 2020-06-23 03:53, Support Team said: 試算表是查看什麼時間的，是否已包含該手續費的時間？

at 2020-06-23 04:02, Dan. said: 我知道了

2020-06-23-Chat transcript on coweasy.com started on Tuesday,-0595.json

at 2020-06-23 06:32, Dan. said: 您好，请问一下，我公司的销售是销售出去了，款也收到。到了后面客户要退款了，退货了，在系统上怎么操作

at 2020-06-23 06:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a8988d90fccc39c79584b9829866a85ea655c2bb/06-33-銷售（出貨）.png

at 2020-06-23 06:33, Dan. said: 好

2020-06-24-Chat transcript on coweasy.com started on Wednesda-0597.json

at 2020-06-24 02:18, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef2a7420fd9ec568467f63f/v/3525bc8ff9496ccfeb8bc759bd510abb97d5214f/image.png

at 2020-06-24 02:18, Dan. said: 您好，我的这一笔有退货，怎么操作

at 2020-06-24 02:18, Dan. said: 退货退款

at 2020-06-24 02:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ebfbf5717e1c03750251ee564ef307fb99250cd1/image.png

at 2020-06-24 02:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8c98a6d6f2d8f68ddabf20278f7f4d40d3ca2a6e/-35-13-收款（客戶）.png

at 2020-06-24 02:21, Support Team said: 退貨一般是這樣

at 2020-06-24 02:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cc927c5844d1e86000755fa8877e451a1a806ea9/-36-25-收款（客戶）.png

at 2020-06-24 02:22, Support Team said: 如已收款，退貨後，可以在下一張發票扣除

at 2020-06-24 02:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/204262adf26bc644c1fab02efce22a3d127ba7c3/-40-24-收款（客戶）.png

at 2020-06-24 02:23, Support Team said: 如要退款，也是開一張新的收款來退，收款銀行/現金入負數

at 2020-06-24 02:26, Dan. said: 就是收款的客户，退款的，先开一张负数的发票，然后在收款銀行/現金入負數

at 2020-06-24 02:26, Dan. said: 是这样子理解吗？

at 2020-06-24 02:30, Support Team said: 第一步退貨如未收款，就沒有第二步第二步，可以扣除該客戶其他發票的款項也可以退款，收款銀行/現金入負數不是開負數發票，發票的應收賬為負數，是第一步，發票已收款，再退貨產生的

at 2020-06-24 02:46, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef2a7420fd9ec568467f63f/v/91d6fd68c3b333042ddb589cec622b2dd971efd4/image.png

at 2020-06-24 02:47, Dan. said: 这个是属于第二的情况

at 2020-06-24 02:47, Dan. said: 可以这样做吗

at 2020-06-24 02:47, Dan. said: 因为一银行我按流水入账，就是差额，没有负数体现

at 2020-06-24 02:47, Support Team said: 輸入是怎樣

at 2020-06-24 02:48, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef2a7420fd9ec568467f63f/v/950fee23e1ba1f1a4e2e4637bb5f83de4b317dc8/image.png

at 2020-06-24 02:49, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef2a7420fd9ec568467f63f/v/e527c53bf1a915d8d48750001ef9b7a550c6423d/image.png

at 2020-06-24 02:50, Support Team said: 是收取一部分，退回一部分？

at 2020-06-24 02:50, Dan. said: 是的，这个是以前的订单，在现在收款新的订单扣除款项

at 2020-06-24 02:51, Dan. said: 就是在新的单上减少应收账款

at 2020-06-24 02:52, Support Team said: 即是只退貨，但發票款項未全部收取，而不退款

at 2020-06-24 02:52, Support Team said: 只減少該發票的應收

at 2020-06-24 02:53, Dan. said: 是的

at 2020-06-24 02:53, Dan. said: 只减少发票的应收

at 2020-06-24 02:54, Support Team said: 是這樣做

at 2020-06-24 02:54, Support Team said: 另外，按未交收的金額，可以查看該發票應收的往來

at 2020-06-24 02:56, Dan. said: 请问在那可以查看

at 2020-06-24 02:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85f0a5990048d1e727c615a7ee584964954f3274/image.png

at 2020-06-24 02:58, Dan. said: 好的，明白。谢谢

2020-06-24-Chat transcript on coweasy.com started on Wednesda-0598.json

at 2020-06-24 03:15, Daniel Hui. said: Hi Tracy, good morning

at 2020-06-24 03:16, Daniel Hui. said: When issue PO to supplier, CowEasy did not use the a/c link with the stock code

at 2020-06-24 03:17, Daniel Hui. said: I know, there was no accounting transaction for PO, but it is still strange.

at 2020-06-24 03:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64a8ef4c7ab1b5eb12df2e74d8f84abf598cb648/2020-06-24_11-18-57-Stock_-_Google_Chrome.png

at 2020-06-24 03:19, Support Team said: 是指這個default account？

at 2020-06-24 03:19, Daniel Hui. said: YES

at 2020-06-24 03:28, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef2a9950fd9ec56848804d4/v/a43e05cffdbf3455f5a2465e00a84ede39a26d7d/image.png

at 2020-06-24 03:28, Daniel Hui. said: this is PO

at 2020-06-24 03:33, Support Team said: 這是PO？

at 2020-06-24 03:34, Daniel Hui. said: yes

at 2020-06-24 03:42, Support Team said: 這是 chrome 自動填寫？

at 2020-06-24 03:43, Daniel Hui. said: how can I stop it

2020-06-26-Chat transcript on coweasy.com started on Friday, -0601.json

at 2020-06-26 07:18, Uchee. said: 我想問我見到TRIAL BALANCE 差0.01 , 系統也沒有功能CHECK 到在那有問題?

at 2020-06-26 07:24, Support Team said: 用戶需要在 RIAL BALANCE 縮小日期來查看，找到是哪一日開始有 0.01再查看那一日的 Ledger

at 2020-06-26 07:35, Uchee. said: 找到了, THANK

at 2020-06-26 07:35, Uchee. said: 但為何不平仍可POSTING?

at 2020-06-26 07:39, Support Team said: 一般每張單據要平才可以儲存，但每張單平也可能因為外幣的折算和四捨五入導致總數有誤差

2020-06-29-Chat transcript on coweasy.com started on Monday, -0602.json

at 2020-06-29 03:25, iris wang. said: 我的銷售發票導入后為什麼金額有些不一樣？

at 2020-06-29 03:26, Support Team said: 請截圖

at 2020-06-29 03:26, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef94a400fd9ec5684cdd8a1/v/fa6b973f58602c403a05b915491e4d2d08b4d269/image.png

at 2020-06-29 03:27, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef94a400fd9ec5684cdd8a1/v/240ac23301d7b977cff3b48a204201a22341a55d/image.png

at 2020-06-29 03:28, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef94a400fd9ec5684cdd8a1/v/9a0dd77e3f67b7984eae1779cec25c78523aea83/image.png

at 2020-06-29 03:28, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef94a400fd9ec5684cdd8a1/v/4024af1975c436c689b0398561d1b99ac46158aa/image.png

at 2020-06-29 03:33, iris wang. said: 可以看到嗎

at 2020-06-29 03:34, Support Team said: 發票也截圖看看？

at 2020-06-29 03:36, iris wang. said: 為什麼我的發票放進去了會合併成一張？

at 2020-06-29 03:37, iris wang. said: 有些會自己合併

at 2020-06-29 03:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4404d5f888fdfd25a2171c9dd5cea7202666f53/2020-06-29_11-39-22-Invoice_V5_(17).xls_-_LibreOffice_Calc.png

at 2020-06-29 03:39, Support Team said: 如需要庫存資料，不要輸入金額

at 2020-06-29 03:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4da65c11bd156b99a7bc877a717d90a80f2eb4ae/未命名.png

at 2020-06-29 03:41, Support Team said: 應該是 0 這行開始當庫存處理了

at 2020-06-29 03:48, iris wang. said: 哦，那我應該把Excel表的庫存刪掉

at 2020-06-29 03:48, iris wang. said: 不需要填寫庫存對吧

at 2020-06-29 03:49, Support Team said: 是的需要庫存資料就刪除金額不需要就刪除庫存

at 2020-06-29 03:52, iris wang. said: 那我把Excel表的庫存刪掉再導入就可以嗎？

at 2020-06-29 03:52, iris wang. said: 會自動覆蓋嗎？

at 2020-06-29 03:52, Support Team said: 是的

at 2020-06-29 04:01, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ef94a400fd9ec5684cdd8a1/v/3ffac5c499e8d0f9f32d43b0b05f017270e05e1b/image.png

at 2020-06-29 04:01, iris wang. said: 我刪了庫存

at 2020-06-29 04:02, Support Team said: 綠色highlight 的全部刪除了？

at 2020-06-29 04:05, iris wang. said: 可以了

2020-06-30-Chat transcript on coweasy.com started on Tuesday,-0604.json

at 2020-06-30 04:09, Kolo TSUI. said: how can I add a user? Thanks!

at 2020-06-30 04:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8b541a33ccb13ab7f391801b49440e3417e3fd63/49_07-Main.png

at 2020-06-30 04:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f9980ea3570d1551c2e121fcbcbc738f2fdf4087/49_25-用戶管理.png

2020-06-30-Chat transcript on coweasy.com started on Tuesday,-0605.json

at 2020-06-30 09:37, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5efb06460fd9ec5684156b4a/v/fc13dd36b32040e8310a976fe02134b78e53b0c5/image.png

at 2020-06-30 09:38, Uchee. said: 我想匯出此quotation summary , 如何處理?

at 2020-06-30 09:41, Support Team said: quotation 匯出暫時只有這裡，這裡會匯出明細包括科目和產品

at 2020-06-30 09:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fcd38132351cfc4d2bda80cc97582712821c101d/2020-06-30_17-40-40-(主頁)_銷售_-_Google_Chrome.png

2020-07-02-Chat transcript on coweasy.com started on Thursday-0607.json

at 2020-07-02 04:47, Joe. said: 我想列印工资单，应该在哪里

at 2020-07-02 04:48, Support Team said: 薪酬及支出

at 2020-07-02 04:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5be238e5b45050b757d77b59692918ba14e2e0d5/2020-07-02_12-50-33-Salary_-_Google_Chrome.png

2020-07-02-Chat transcript on coweasy.com started on Thursday-0608.json

at 2020-07-02 09:16, Uchee. said: 請問開PAYMENT VOUCHER 在邵裡?

at 2020-07-02 09:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/82b2ae03ecb8f3d9240a8df69428331d89987201/2020-07-02_17-18-57-(主頁)_薪酬_及_支出_-_Google_Chrome.png

at 2020-07-02 09:19, Support Team said: 採購 / 支出模組有各自的付款

at 2020-07-02 09:21, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5efda44a0fd9ec568400f8f7/v/a872be4d66dd176fa0df1d4b94205b0b32958615/image.png

at 2020-07-02 09:22, Uchee. said: 付款明細如何" ADD ROW"?

at 2020-07-02 09:23, Support Team said: 沒有輸入支出？付款明細沒有內容

at 2020-07-02 09:24, Uchee. said: 因為我是EXPENSES , 只是Dr expenses and cr . bank only

at 2020-07-02 09:25, Support Team said: 先輸入支出，是 DR Expense CR Accrued Expense之後付款，才 DR Accrued Expense CR Bank

at 2020-07-02 09:25, Uchee. said: 示用

at 2020-07-02 09:25, Uchee. said: 不用入accural

at 2020-07-02 09:26, Support Team said: 如Cash Basis，在現金支出輸入或者直接在會計模組的月結單輸入/會計人員輸入就可以

at 2020-07-02 09:27, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5efda44a0fd9ec568400f8f7/v/b0590600cc90870aa808061f121141b1cd0855ed/image.png

at 2020-07-02 09:28, Uchee. said: 如何打印voucher?

at 2020-07-02 09:28, Support Team said: 傳票

2020-07-02-Chat transcript on coweasy.com started on Thursday-0609.json

at 2020-07-02 09:08, Cuby Lau. said: can you help me to export the project analysis report for all project

at 2020-07-02 09:09, Cuby Lau. said: due to the loss on project analysis report and the loss on the P/L are not equal

at 2020-07-02 09:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/55d5f37840981135ac27e1ff6ca05b57e42b01df/2020-07-02_17-10-11-(主頁)_工程_店舖_-_Google_Chrome.png

at 2020-07-02 09:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c246586314500dcd3b691ad2a4f985e44adc384e/2020-07-02_17-10-19-工程_店舖_分析_-_Google_Chrome.png

at 2020-07-02 09:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e05d54e7de98527ac1013334211833e8b2a45b41/2020-07-02_17-13-12-工程_店舖_分析_-_Google_Chrome.png

at 2020-07-02 09:13, Support Team said: 這裡可以匯出

at 2020-07-02 09:14, Cuby Lau. said: 我已經做左..但個LOSS對唔到P/L

at 2020-07-02 09:16, Cuby Lau. said: 你地select 「所有」呢個function都唔係揀晒所有工程..總會漏左下一頁的頭一個選項.. 我要人手再點選漏左的項目。

at 2020-07-02 09:16, Cuby Lau. said: 你地可唔可以睇下點解呢個report 條數唔對P/L?

at 2020-07-02 09:22, Support Team said: 這個report，匯出的 project 數目和列表的數目一不一樣？

at 2020-07-02 09:27, Cuby Lau. said: same

at 2020-07-02 09:43, Support Team said: 有沒有project 是已取消的？

at 2020-07-02 09:44, Cuby Lau. said: 我見到有個project show as 已取消, 所以冇show係個project list 度... 點樣可以un-取消?

at 2020-07-02 09:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7294a9665884ed6992be6d8480026d45fc742837/2020-07-02_17-49-57-工程_店舖_分析_-_Google_Chrome.png

at 2020-07-02 09:52, Support Team said: 取消時會將相關單據刪除，刪除所有單據後可以直接刪除Project

at 2020-07-02 09:53, Cuby Lau. said: 我唔要取消佢呢?

at 2020-07-02 09:54, Support Team said: 因為已刪除單據，不能再還原取消動作

at 2020-07-02 09:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c342f01b8f6a9b78462a41bc58a6293c630db039/2020-07-02_17-53-11-工程_店舖_分析_-_Google_Chrome.png

at 2020-07-02 09:54, Support Team said: 按已取消看看還有沒有單據

at 2020-07-02 09:54, Cuby Lau. said: 我話我唔取消個工程

at 2020-07-02 09:54, Support Team said: 不能再還原取消動作

2020-07-03-Chat transcript on coweasy.com started on Friday, -0610.json

at 2020-07-03 03:31, Uchee. said: 如果匯出QUOTATION LIST, 連FACTORY CODE 也匯出, 如何處理?

at 2020-07-03 03:32, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5efea6340fd9ec568432a130/v/9c41fd72f5a576394a7d7ace13bbb26dcf5eed50/image.png

at 2020-07-03 03:32, Support Team said: FACTORY CODE 是庫存資料，報價單不會直接顯示/匯出

at 2020-07-03 03:32, Uchee. said: 我入時間有工廠編碼

at 2020-07-03 03:33, Support Team said: 在規格這裡輸入，報價單才會匯出相關資料

2020-07-03-Chat transcript on coweasy.com started on Friday, -0611.json

at 2020-07-03 05:24, Geoffrey Liu. said: We have more than 170,000 inventory items. I tried the way you recommend and it takes too much time to show the items to be exported.

at 2020-07-03 05:24, Geoffrey Liu. said: Can you just send me the inventory import template instead?

at 2020-07-03 05:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8605df3a1f0c44024d83cde87a06a4d9ededeba8/2020-07-03_13-26-12-Stock_-_Google_Chrome.png

at 2020-07-03 05:26, Support Team said: 不選擇，直接匯出就是空白模板，沒有item的

at 2020-07-03 05:27, Support Team said: 不要按 export all

2020-07-03-Chat transcript on coweasy.com started on Friday, -0612.json

at 2020-07-03 05:02, Geoffrey Liu. said: Has CowEasy recently changed the inventory import template as I get the message "Template format is not correct!"

at 2020-07-03 05:08, Support Team said: 應該是最後多了幾欄初始餘額，可留空不填複製貼上新的header應該就可以匯入

at 2020-07-03 05:11, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5efeb8220fd9ec568437eb99/v/b1bdf19b9319d50172baf3f91ad9abc0f576d2e8/Biovision_May_New_product_Test-2.xls

at 2020-07-03 05:11, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5efeb8220fd9ec568437eb99/v/da4957caf3c8007c4f8e4f1ed083cedefd189791/Biovision_May_New_product_Test-2.xls

at 2020-07-03 05:11, Geoffrey Liu. said: Can you check if this import file format is correct?

at 2020-07-03 05:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eaa91a8024f849df92b918216735cc47fc478b14/2020-07-03_13-12-00-Stock_-_Google_Chrome.png

at 2020-07-03 05:13, Support Team said: 這裡可下載新的空白模板

at 2020-07-03 05:13, Support Team said: 複製貼上新的header應該就可以匯入

2020-07-03-Chat transcript on coweasy.com started on Friday, -0613.json

at 2020-07-03 07:32, iris wang. said: 會計直接輸入導入的數據說借貸不平

at 2020-07-03 07:32, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5efed5a80fd9ec5684056c17/v/4313b22c02687a997a05ed6c52b4570f210b9837/image.png

at 2020-07-03 07:33, Support Team said: excel 是怎樣入

at 2020-07-03 07:33, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5efed5a80fd9ec5684056c17/v/5d2ad8c634fb03e36e276b73ff8afe5e97c270cd/image.png

at 2020-07-03 07:34, iris wang. said: 002.003沒有顯示不平，004開始就顯示不平

at 2020-07-03 07:37, Support Team said: 004這條，exchange difference 應該負數/Credit470072 + (-69800) + (-271.98) = 0 這樣才平

at 2020-07-03 08:32, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5efed5a80fd9ec5684056c17/v/2261c48df14a0b177234af8d424149064932c081/image.png

at 2020-07-03 08:32, iris wang. said: 怎麼才能把這個原幣去掉？

at 2020-07-03 08:33, iris wang. said: 上年的同事入了2個幣種

at 2020-07-03 08:35, Support Team said: 這個戶口的美金是已經兌換為港幣？

at 2020-07-03 08:35, iris wang. said: 這個是HKD SAVING

at 2020-07-03 08:36, iris wang. said: 去年做賬的時候互轉的沒有入HKD，用了USD

at 2020-07-03 08:36, iris wang. said: 導致報表出現了2個幣種

at 2020-07-03 08:36, Support Team said: 這些美金數是否已核數？

at 2020-07-03 08:36, iris wang. said: 對

at 2020-07-03 08:37, iris wang. said: 是去年報表上的數

at 2020-07-03 08:38, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5efed5a80fd9ec5684056c17/v/f2ef568a8c835dadfa6c7007bb366c0f0ed39899/image.png

at 2020-07-03 08:38, iris wang. said: 2019年的期初數，我只想保留HKD的金額

at 2020-07-03 08:38, Support Team said: 那在年初輸入一條調整美元兌港元，將美元總數變為0

at 2020-07-03 08:38, iris wang. said: 不想要USD的金額

2020-07-06-Chat transcript on coweasy.com started on Monday, -0615.json

at 2020-07-06 04:29, Daniel Hui. said: Hi Tracy, may I rename the account code number? what would happen to the old record

at 2020-07-06 04:31, Daniel Hui. said: for example, current the account code is 41110, have records entries. I want to change it to 42110.

at 2020-07-06 04:33, Support Team said: 可以直接改科目編號

at 2020-07-06 04:34, Support Team said: 已輸入的相關紀錄，也會顯示新的科目編號

2020-07-07-Chat transcript on coweasy.com started on Tuesday,-0617.json

at 2020-07-07 02:28, Uchee. said: 我見到多了HKTV MALL ICON

at 2020-07-07 02:28, Uchee. said: INVOICE,XLS INPORT

at 2020-07-07 02:28, Uchee. said: 是如何匯入?

at 2020-07-07 02:36, Support Team said: HKTVMall 可以出一個 Daily Order Report，文件名應該是 ECOM-EXCH_DAILY_ORDER 開頭的，工作表名是 "hktv_order_list"

at 2020-07-07 02:36, Uchee. said: 是的

at 2020-07-07 02:38, Support Team said: hktv_order_list 匯入到發票另外，Merchant Report，文件名應該是 Merchant Report 開頭，其中一個工作表 "hktv_completed_order_report"，可以匯入到收款/退貨

2020-07-07-Chat transcript on coweasy.com started on Tuesday,-0618.json

at 2020-07-07 05:03, Daniel Hui. said: Hi Tracy, how to get Sales by Category by items?

at 2020-07-07 05:04, Support Team said: 系統只有分開的按類別/庫存查看

at 2020-07-07 05:05, Daniel Hui. said: how

at 2020-07-07 05:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a3e2110697809c23af4d4e400085a5f46b3574ca/image.png

at 2020-07-07 05:06, Support Team said: 分別是這2個報表

2020-07-07-Chat transcript on coweasy.com started on Tuesday,-0619.json

at 2020-07-07 07:10, Kolo TSUI. said: When the staff is working for the company less than 60days, how can I remove the MPF Contributions by employee on the Pay slip?

at 2020-07-07 07:13, Support Team said: 你可以先把這個員工的這項刪除，然後再新增的時候，選擇強積金計算器，到時候不選擇這個員工便可以了，你明白嗎？

2020-07-07-Chat transcript on coweasy.com started on Tuesday,-0621.json

at 2020-07-07 06:49, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f040e510fd9ec56840dd99f/v/a1972923a4511b28a1c34279c41e2619ab2dda7e/image.png

at 2020-07-07 07:24, Support Team said: 請問截圖是有什麼問題？

at 2020-07-07 07:25, Daniel Hui. said: where to get a list of sales by Category by Item monthly

at 2020-07-07 07:26, Daniel Hui. said: our stock have stock code and Category

at 2020-07-07 07:27, Support Team said: 系統沒有這個報表只可以在2個報表分別查看類別和產品

at 2020-07-07 07:28, Daniel Hui. said: please advise how to get

at 2020-07-07 07:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b4ec6a3b389b0cb7de38a62f7849befa6b05a1b7/圖片.png

at 2020-07-07 07:30, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f040e510fd9ec56840dd99f/v/43f7d7076d91b64421b2c519fba84f14c1dc33e2/image.png

at 2020-07-07 07:30, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f040e510fd9ec56840dd99f/v/cd500d09287fbcec7cdeccc15a2ed1197c3bf2fd/image.png

at 2020-07-07 07:31, Daniel Hui. said: in total, cannot drill down

at 2020-07-07 07:32, Support Team said: 只可以在2個報表分別查看類別和產品

at 2020-07-07 07:35, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f040e510fd9ec56840dd99f/v/08f7b1573861915ec5bb289bd5124e4502b629fe/image.png

at 2020-07-07 07:36, Daniel Hui. said: But this report did not have the Category

at 2020-07-07 07:36, Support Team said: 只可以在2個報表分別查看類別和產品

at 2020-07-07 07:36, Support Team said: 系統沒有這個報表： sales by Category by Item

at 2020-07-07 07:38, Daniel Hui. said: 只可以在2個報表分別查看類別和產品, (one only have the total, another one did not have category, how can I match them)

at 2020-07-07 07:50, Support Team said: 系統只可以分別出 2個不同的報表，並沒有同時按類別和產品分組顯示的報表

2020-07-08-Chat transcript on coweasy.com started on Wednesda-0622.json

at 2020-07-08 02:55, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f05293d0fd9ec568410638b/v/bf7ee14c231687e3677f4675a7c426c51a743e01/image.png

at 2020-07-08 02:55, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f05293d0fd9ec568410638b/v/11a10ce6adb0719377e293076d2eca6a5302e52e/image.png

at 2020-07-08 02:55, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f05293d0fd9ec568410638b/v/9478ec3b33b000de22a3e511be02bb1e509c8865/image.png

at 2020-07-08 02:56, Dan. said: 我用EX上传的时候是HSB 上传到系统就变成其他的咯

at 2020-07-08 02:56, Dan. said: 现在可以改吗

at 2020-07-08 02:57, Support Team said: 科目名稱是否修改過

at 2020-07-08 02:57, Support Team said: 科目編號是都是21120

at 2020-07-08 02:58, Support Team said: 在科目表可以改科目名稱

at 2020-07-08 02:58, Dan. said: 好

at 2020-07-08 02:58, Support Team said: 另外，credit的要入負數

at 2020-07-08 03:01, Dan. said: 好的，明白

2020-07-08-Chat transcript on coweasy.com started on Wednesda-0625.json

at 2020-07-08 07:36, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f056ae00fd9ec5684d4add3/v/3f122ea8eb2aba88bf8b537d06677641be50ec27/image.png

at 2020-07-08 07:37, Joe. said: 采购汇出时未能把现金采购的一起汇出

at 2020-07-08 07:37, Joe. said: 请问有什么方法

at 2020-07-08 07:37, Support Team said: 現金採購應該還未有匯入匯入功能

at 2020-07-08 07:38, Joe. said: 哪我要把这个现金采购转到另外的一个系统上

at 2020-07-08 07:38, Joe. said: 可以怎样做？

at 2020-07-08 07:38, Joe. said: 用引出可以吗？

at 2020-07-08 07:42, Support Team said: 這樣暫時做不到，現金採購未有，只有發票/採購有匯出匯入功能

2020-07-08-Chat transcript on coweasy.com started on Wednesda-0626.json

at 2020-07-08 08:33, Sandy Cheung. said: 請問如果原本在上年度的account 是liabilities, 但過今年後，變成Assets, 是否可以在BL 上調整位置?

at 2020-07-08 08:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f51c8d673037c8b3fa6246c995889ff12daedcfe/2020-07-08_16-36-34-Financial_Statements_-_Google_Chrome.png

at 2020-07-08 08:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/063128cfd3f5d3ea9e502d10d9d5476bfe082320/2020-07-08_16-36-53-Financial_Statements_-_Google_Chrome.png

at 2020-07-08 08:38, Support Team said: Ordering 這裡，可以用滑鼠拖動來手動排序

at 2020-07-08 08:45, Sandy Cheung. said: 請問有關板而是可以在哪裏尋找

at 2020-07-08 08:45, Sandy Cheung. said: 版面

at 2020-07-08 08:46, Support Team said: 這是 Audit Report 的功能

at 2020-07-08 08:46, Support Team said: 如果未入Audit，只入Bookeeping，要匯出Excel 自行修改Excel 的顯示

at 2020-07-08 08:46, Sandy Cheung. said: 但是在account功能是石也可以?

at 2020-07-08 08:47, Support Team said: 這裡未有，BL都只是標準的樣式

2020-07-08-Chat transcript on coweasy.com started on Wednesda-0627.json

at 2020-07-08 07:48, Daniel Hui. said: Hi Tracy, good afternoon,

at 2020-07-08 07:49, Daniel Hui. said: when download invoice, the Description column still not included. When would you IT update.

at 2020-07-08 07:50, Support Team said: 是指匯出匯入？

at 2020-07-08 07:50, Daniel Hui. said: yes

at 2020-07-08 07:52, Support Team said: 我們再向開發的同事反映一下

at 2020-07-08 08:09, Daniel Hui. said: thank you very much

at 2020-07-08 09:15, Support Team said: 關於excel匯出說明功能，如需要透過自然優化程序，大概在今年第四季可以處理

2020-07-09-Chat transcript on coweasy.com started on Thursday-0629.json

at 2020-07-09 09:02, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f06db3a0fd9ec5684c65831/v/e0473feb33d624b909c85609d506d298a186d444/image.png

at 2020-07-09 09:02, iris wang. said: 您好，我想增加這個用戶能看到賬套信息

at 2020-07-09 09:02, iris wang. said: 怎麼設置權限

at 2020-07-09 09:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4be4ebb753ebe46eb289b937398b98b8164aaa18/image.png

at 2020-07-09 09:04, Support Team said: 這個登入是不是admin, 有沒有這2欄?

at 2020-07-09 09:05, iris wang. said: 是admin

at 2020-07-09 09:08, iris wang. said: 是有多了新的功能嗎？

at 2020-07-09 09:09, Support Team said: 今期應該是加了 HKTVMALL，HSBC 的 EXCEL匯入

at 2020-07-09 09:12, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f06db3a0fd9ec5684c65831/v/24bf12c72a976e1ead3f5a3e616842eafa604f7b/image.png

at 2020-07-09 09:12, iris wang. said: 是這個嗎？

at 2020-07-09 09:12, Support Team said: 是的

at 2020-07-09 09:13, Support Team said: 這個account 再登入一次試試可不可以設置其他用戶

at 2020-07-09 09:13, iris wang. said: 我用sherry的進去就可以了

at 2020-07-09 09:14, iris wang. said: 是需要公司管理員才能增加用戶

at 2020-07-09 09:14, iris wang. said: 建立這個公司賬套的管理員

at 2020-07-09 09:14, iris wang. said: CSV是什麼格式？

at 2020-07-09 09:14, iris wang. said: 也是月結單下載？

at 2020-07-09 09:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1287171e4b720d878c1c7b82aa31182cbb509d6b/image.png

at 2020-07-09 09:15, Support Team said: 下載CSV可以參考這裡

at 2020-07-09 09:16, iris wang. said: 需要每個account 分別下載？

at 2020-07-09 09:17, iris wang. said: 那科目和說明呢？

at 2020-07-09 09:17, Support Team said: 是的，銀行本身應該是分開下載的另外，系統也要分開匯入

at 2020-07-09 09:18, Support Team said: 這裡要用戶在選/輸入CSV 只有日期，簡單的說明，和金額這幾樣資料

at 2020-07-09 09:18, iris wang. said: 導入去之後我再修改科目和說明？

at 2020-07-09 09:18, Support Team said: 是的

at 2020-07-09 09:21, iris wang. said: 在系統直接修改還是再導出來Excel表修改？

at 2020-07-09 09:22, Support Team said: 2種都可以

at 2020-07-09 09:23, iris wang. said: 我發現在系統直接修改，系統好卡，比如我發現6月份有一筆銀行入錯，我點擊進去，就要由一月份開始滾動到6月份去找需要修改的數

at 2020-07-09 09:23, iris wang. said: 有沒有快捷的方法，可以直接點擊修改數據？

at 2020-07-09 09:24, iris wang. said: 銀行月結單這個版塊

at 2020-07-09 09:25, Support Team said: 如交易比較多，可以每月開一張新單來輸入，這樣分開輸入會比較方便

at 2020-07-09 09:26, iris wang. said: 每個月開一個Excel表？

at 2020-07-09 09:26, Support Team said: 是的

at 2020-07-09 09:26, iris wang. said: 這樣我點擊進去就會直接跳到修改的月份

at 2020-07-09 09:27, Support Team said: 是的，只會顯示在那一張單輸入的資料

2020-07-10-Chat transcript on coweasy.com started on Friday, -0630.json

at 2020-07-10 02:28, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f07d0b80fd9ec5684d4d772/v/9f0d474f073bdebe69092b7ffe21e006cc6e3559/image.png

at 2020-07-10 02:28, iris wang. said: 一直打不開

at 2020-07-10 02:28, iris wang. said: 清除了也打不開

at 2020-07-10 02:29, Support Team said: 是邊一頁？

at 2020-07-10 02:30, iris wang. said: 我點解報表上的一個科目

at 2020-07-10 02:30, iris wang. said: 要看回科目的明細賬

at 2020-07-10 02:30, iris wang. said: 就打不開

at 2020-07-10 02:30, Support Team said: 哪個報表？

at 2020-07-10 02:30, iris wang. said: 損益表

at 2020-07-10 02:31, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f07d0b80fd9ec5684d4d772/v/f59d4efc9cebe793cd4634f567d95bf9b422e768/image.png

at 2020-07-10 02:31, iris wang. said: 我點這個就進不去了

at 2020-07-10 02:32, Support Team said: 這是總分類帳？

at 2020-07-10 02:32, iris wang. said: 是的

at 2020-07-10 02:32, iris wang. said: 然後我要點擊進去修改憑證

at 2020-07-10 02:32, iris wang. said: 就進不去了

at 2020-07-10 02:34, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f07d0b80fd9ec5684d4d772/v/ec222dbf14679eeb1093caaac9aff7d7e583966c/image.png

at 2020-07-10 02:35, iris wang. said: 一直在loading

at 2020-07-10 02:35, iris wang. said: 然後就跳出不能打開

at 2020-07-10 02:35, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f07d0b80fd9ec5684d4d772/v/cc3a73ee32ece400b7d028e49718e4aef18fa7d6/image.png

at 2020-07-10 02:38, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f07d0b80fd9ec5684d4d772/v/ee8ea36afe7009428644bbe4f7677e7f96230ce3/image.png

at 2020-07-10 02:39, Support Team said: 這是哪個頁面？

at 2020-07-10 02:40, iris wang. said: 還是總分類賬，點擊隨便一條記錄。就進不去

2020-07-10-Chat transcript on coweasy.com started on Friday, -0634.json

at 2020-07-10 08:12, verse.wang. said: 如何設置P&L的期初數但不會導致影響到今年的數據呢

at 2020-07-10 08:13, verse.wang. said: 你好？

at 2020-07-10 08:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a986a1fecca537a08625749ae763156dbe036d05/2020-07-10_16-15-44-(主頁)_會計_-_Google_Chrome.png

at 2020-07-10 08:20, verse.wang. said: 我修改了金額后期初都有變化了

at 2020-07-10 08:21, verse.wang. said: 是否我的時間設定有問題？

at 2020-07-10 08:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/692cb9e4317b8edda75955397810645d4a8f1ef3/-55-15-公司設定.png

at 2020-07-10 08:22, Support Team said: 年結是邊一日

at 2020-07-10 08:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a3be4d187e7d258a06f295d4f36bab99e901fe40/2020-07-10_16-22-34-初始餘額_-_Google_Chrome.png

at 2020-07-10 08:22, verse.wang. said: 12月31

at 2020-07-10 08:23, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0822270fd9ec56849f4250/v/c9febe8e4f1c9af053db436f333228345014b598/image.png

at 2020-07-10 08:23, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0822270fd9ec56849f4250/v/40158046e35234edaa7eba85b435dc90cebec9ba/image.png

at 2020-07-10 08:23, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0822270fd9ec56849f4250/v/4507bc87e0fb1b15822d23ebcc6ec1489421570a/image.png

at 2020-07-10 08:23, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0822270fd9ec56849f4250/v/7cd4ac8aabe6753b3952bd5c2f49d8b1439dda8b/image.png

at 2020-07-10 08:23, verse.wang. said: 現在要做的是2019年1月1至12月31的

at 2020-07-10 08:24, verse.wang. said: 所以期初的話設定是否為2018年12月31

at 2020-07-10 08:24, Support Team said: P&L是2019年1月1至12月31？

at 2020-07-10 08:25, verse.wang. said: 我想錄入期初數方便對比，但係一調入就會影響當年的數據

at 2020-07-10 08:26, Support Team said: P&L是2019年1月1至12月31？

at 2020-07-10 08:27, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0822270fd9ec56849f4250/v/27a6b5aee4be5386026bb4a32178b4bc588a5988/image.png

at 2020-07-10 08:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7ad867397217438ab1d1dbfae53edadec3c3d481/2020-07-10_16-27-25-初始餘額_-_Google_Chrome.png

at 2020-07-10 08:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5917b1af250915b5ad7fc0f625e628811c4f5487/2020-07-10_16-28-02-損益表_-_Google_Chrome.png

at 2020-07-10 08:28, verse.wang. said: 我想要右邊列的期初數錄入對應數據，但是一錄入數據，今年的也發生變化

at 2020-07-10 08:29, Support Team said: 我們試不到這個情況初始餘額 2015-3-31 P&L 看 2015-4-1 至 2016-3-31只有上年有數，不影響今年

at 2020-07-10 08:30, verse.wang. said: 好的，我再試一次，多謝

at 2020-07-10 08:31, verse.wang. said: 我現在試到可以，可能剛才時間設定錯佐，多謝

2020-07-10-Chat transcript on coweasy.com started on Friday, -0635.json

at 2020-07-10 08:46, Joe. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f081b070fd9ec5684240878/v/aa1c5ea25203773e9767707f74e3e0e3950b3579/image.png

at 2020-07-10 08:46, Joe. said: 这个想修改可以怎么样解锁

at 2020-07-10 08:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1eeeeb49d5ca39ba92bba146312c7c1dee33ed4a/2020-07-10_16-47-38-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2020-07-10 08:48, Support Team said: 發票/採購單紀錄

2020-07-13-Chat transcript on coweasy.com started on Monday, -0638.json

at 2020-07-13 08:21, iris wang. said: 我的損益表。12月的銷售入不了收入

at 2020-07-13 08:22, iris wang. said: 我已經將銷售發票導入了，

at 2020-07-13 08:25, Support Team said: P&L查看的日期，和發票的日期對不對？

at 2020-07-13 08:25, iris wang. said: 我已經導入了，但是又找不到

at 2020-07-13 08:25, iris wang. said: 整一個月都找不到

at 2020-07-13 08:27, Support Team said: 匯入是顯示成功的？

at 2020-07-13 08:28, Support Team said: 發票紀錄選的日期是否對excel入的日期？

2020-07-14-Chat transcript on coweasy.com started on Tuesday,-0639.json

at 2020-07-14 02:20, iris wang. said: 報價單怎麼刪除？

at 2020-07-14 02:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c392c7175873aa216eceb305bcdda946531c7fb4/2020-07-14_10-22-31-(Main_Page)_Sales_-_Google_Chrome.png

at 2020-07-14 02:25, Support Team said: 每個輸入頁面都有各自的紀錄在紀錄搜尋單據，可以查看/修改/刪除

2020-07-14-Chat transcript on coweasy.com started on Tuesday,-0640.json

at 2020-07-14 04:00, Kwong Kin. said: Hi, 我在那裡可以建立新新公司的chart of accounts?

at 2020-07-14 04:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3868dd8967cc0193034bad8017e449bc3c7b6216/-45-18-(主頁)_會計.png

at 2020-07-14 04:08, Kwong Kin. said: 我係想開多一間公司

at 2020-07-14 04:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/884c1485df5833fe5ee18940de07f2516ba346ad/2020-07-14_12-10-40-CowEasy_CPA_平台_-_Google_Chrome.png

2020-07-14-Chat transcript on coweasy.com started on Tuesday,-0641.json

at 2020-07-14 07:11, Angus. said: Excel 滙入個FILE TEMPLATE 可以係邊度搵到？

at 2020-07-14 07:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ac1aa14ce3b8ce75ff68a8cd204ff33769f221e/－49-44-List_Invoice.png

at 2020-07-14 07:22, Angus. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0d56110fd9ec5684f4c8f2/v/7a7ed604fb9d3b5dadc4d745c59932342a733a4b/螢幕截圖_2020-07-14_下午3.21.42.png

at 2020-07-14 07:22, Angus. said: POS 付款綠色既SHort Cut KEY 點加上去？

at 2020-07-14 07:23, Angus. said: 同埋Add Row 無 Cash可以揀，要點先Set 到？

at 2020-07-14 07:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c79d0e25f418ef944df175f1687be377bc43cf7/2020-07-14_15-24-01-(主頁)_工程_店舖_-_Google_Chrome.png

at 2020-07-14 07:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3dbe15d3887b604461935a9965cbb9932717ef61/2020-07-14_15-25-27-工程_店舖分析_-_Google_Chrome.png

at 2020-07-14 07:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/87e0583c416de035be64aa5995d0ec3b58fcdc8a/2020-07-14_15-26-05-零售_-_Google_Chrome.png

2020-07-14-Chat transcript on coweasy.com started on Tuesday,-0642.json

at 2020-07-14 06:36, Admin. said: 如何開一個新的公司?

at 2020-07-14 06:36, Admin. said: can i copy the chat of account of other company to my new company?

at 2020-07-14 06:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/46b8f916a5dd6f434f988e3426c2ce7a70db5b88/圖片.png

at 2020-07-14 06:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85564d8223213b4811db26556e6544dce2437142/2020-07-14_14-37-51-科目列表_-_Google_Chrome.png

at 2020-07-14 06:38, Support Team said: 科目表，在舊公司匯出，再在新公司匯入

at 2020-07-14 06:43, Admin. said: 不過我是希望在會計客戶列表內加入, 不是CMA

at 2020-07-14 06:44, Support Team said: 需要先在CRM加客戶，再轉為 Bookkeeping 公司

at 2020-07-14 07:15, Admin. said: 按-> 沒有你所說的選項

at 2020-07-14 07:17, Support Team said: 這個登入有沒有 CRM 的權限？

at 2020-07-14 07:18, Admin. said: 如果我沒有權限就會見不到是嗎?

at 2020-07-14 07:18, Support Team said: 是的

2020-07-14-Chat transcript on coweasy.com started on Tuesday,-0644.json

at 2020-07-14 07:48, Dan. said: 您好，就是我有一笔收到客户的款，没有发货，后面又退回去给客户了，退回去的时候是直接减少了这个客户其他订单的应收账款，那请问我这个要在系统上怎么操作

at 2020-07-14 07:49, Dan. said: 收到款的时候我要在系统上怎么做账

at 2020-07-14 07:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/80bba8f2401b893d9e1b175cfb01f9f5a405ea6d/輸入頁面常問問題.png

at 2020-07-14 07:50, Support Team said: 請參考 FAQ - 客戶按金

at 2020-07-14 07:51, Dan. said: 好

at 2020-07-14 07:51, Dan. said: 那退回去的时候呢

at 2020-07-14 07:52, Dan. said: 退回去的时候是直接减少了这个客户其他订单的应收账款

at 2020-07-14 07:52, Dan. said: 那这样我又在系统上怎么操作

at 2020-07-14 07:52, Support Team said: 退現金給客戶？

at 2020-07-14 07:53, Dan. said: 不是，是直接在客户另外一个订单中的应收账款中扣除

at 2020-07-14 07:55, Support Team said: 原本要取消的發票是怎樣處理？有沒有輸入發票？

at 2020-07-14 07:56, Dan. said: 没有输入发票

at 2020-07-14 07:57, Support Team said: 那可以直接跟 FAQ - 客戶按金，當是其他單的按金來扣減

at 2020-07-14 07:59, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0d3c380fd9ec568463a490/v/71222e8e6f439a9e2cf39e448ddcc6b785013b2d/image.png

at 2020-07-14 08:00, Dan. said: 因为是直接减少这个单的应收的

at 2020-07-14 08:00, Dan. said: 所以我就这样做了

at 2020-07-14 08:01, Dan. said: 但是收款的时候如果按金的话就对不上了

at 2020-07-14 08:09, Support Team said: 是輸入按金，沒有輸入原本的發票，這樣就沒有入收入，只有按金有數收取其他單的款項時，不要選 45110，直接選按金科目來扣

at 2020-07-14 08:15, Dan. said: 收到款是客户按金那做；退款时即在减少应收账款的订单时不选择45110的科目，而是选择按金的科目，是这样子理解吗

at 2020-07-14 08:16, Support Team said: 不輸入發票，只收款時是這樣做

at 2020-07-14 08:18, Dan. said: 那我要退款给客户的数已经在输入到发票了呢

at 2020-07-14 08:19, Support Team said: 發票和收款都有入？

at 2020-07-14 08:20, Dan. said: 收款没有，只有发票

at 2020-07-14 08:21, Support Team said: 未收款，只取消發票？

at 2020-07-14 08:26, Dan. said: 问题是：就是我有一笔收到客户的款，没有发货，后面又退回去给客户了，退回去款的方式是：是直接减少了这个客户其他订单的应收账款（发票）；但是发票那又没有减掉这个退款的款项，所以就会有退款的金额在发票上，这样我就不知道怎么操作了

at 2020-07-14 08:37, Support Team said: “没有发货” 的這張發票，有沒有輸入系統？

at 2020-07-14 08:38, Support Team said: 沒有輸入發票和收款的情況：跟 FAQ 客戶按金來收取按金，再在收取其他單款項時選按金來扣，不用選銷售退回

at 2020-07-14 08:40, Support Team said: 已輸入發票和收款的情況：在發票紀錄找到該發票，打開該發票，按退回，轉到收款/退回頁面，按銷售退回，這樣這張發票的AR會變成負數，之後其他單再選這張來扣

at 2020-07-14 08:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c272304f0a572359807c01022092433b86fff575/2020-07-14_16-21-46-紀錄_銷售（出貨）_-_Mozilla_Firefox.png

at 2020-07-14 08:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/38246f2c92a8e6e7bd94f72c40789176830b473e/2020-07-14_16-22-06-銷售（出貨）_-_Mozilla_Firefox.png

at 2020-07-14 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e350874178627c11d30ce2b366ba70eb0b52160/2020-07-14_16-22-31-收款（客戶）_-_Mozilla_Firefox.png

at 2020-07-14 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/47357fa879fd94bc4a72841dd31efb8dd19ddd51/2020-07-14_16-23-15-收款（客戶）_-_Mozilla_Firefox.png

at 2020-07-14 08:43, Dan. said: 好的，明白，谢谢

2020-07-15-Chat transcript on coweasy.com started on Wednesda-0645.json

at 2020-07-15 02:07, V1594778757164543 said: Tracy i wanna study acca and cpa in hong kong

at 2020-07-15 02:07, V1594778757164543 said: I am finding a collage that support international student to study in hk

at 2020-07-15 02:07, V1594778757164543 said: Would u like to help me please

at 2020-07-15 02:10, V1594778757164543 said: Please reply me in English

at 2020-07-15 02:11, Support Team said: This is accounting softwareyou may seek assistance from
https://www.hkicpa.org.hk/ or other organizations

2020-07-15-Chat transcript on coweasy.com started on Wednesda-0646.json

at 2020-07-15 02:09, Dan. said: 您好，我这边比如说客户的款及货物都完成的订单。到后面客户退款的情况下，在系统上怎么操作

at 2020-07-15 02:13, Support Team said: 已收取款項之後客戶退貨？退款是退現金，還是留作Credit？

at 2020-07-15 02:14, Dan. said: 退回现金给客人

at 2020-07-15 02:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/010172f6234d9840fddcf6d7b436b0d6a947ab3a/2020-07-14_16-21-46-紀錄_銷售（出貨）_-_Mozilla_Firefox.png

at 2020-07-15 02:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2a4db548e00cbc1bc163c14e2cbf5d089d322080/2020-07-14_16-22-06-銷售（出貨）_-_Mozilla_Firefox.png

at 2020-07-15 02:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fd9987b0c8ecd97049542ae0b80b22e3b3aae06d/2020-07-14_16-22-31-收款（客戶）_-_Mozilla_Firefox.png

at 2020-07-15 02:16, Support Team said: 已輸入發票和收款的情況：在發票紀錄找到該發票，打開該發票，按退回，轉到收款/退回頁面，按銷售退回，這樣這張發票的AR會變成負數，之後其他單再選這張來扣這是退貨後作Credit

at 2020-07-15 02:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4106c2c611129355e8433586ecaf725739a13692/2020-07-15_10-16-57-收款（客戶）_-_Google_Chrome.png

at 2020-07-15 02:17, Support Team said: 退現金，要再入一張，選退款的銀行/現金科目

at 2020-07-15 02:18, Dan. said: 好

at 2020-07-15 02:24, Dan. said: 客户按金在那输入

at 2020-07-15 02:25, Support Team said: 退貨退款和按金無關

at 2020-07-15 02:26, Dan. said: 我这边有一笔就是先收到客户的款，没有发货，后面又直接退款的

at 2020-07-15 02:26, Dan. said: 相当于先预收到客户的款

at 2020-07-15 02:27, Support Team said: 在發票輸入，再入收款

at 2020-07-15 02:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/639cf516998cb7fda1283b01b16bf039a6b44eac/輸入頁面常問問題.png

at 2020-07-15 02:27, Support Team said: 請參考 FAQ - 客戶按金

at 2020-07-15 02:36, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0e57c10fd9ec5684675617/v/c3064d15b95241de47b1726838b446bb9f163295/image.png

at 2020-07-15 02:36, Dan. said: 点击销售退回会出现这个

at 2020-07-15 02:37, Support Team said: 這張單沒有入產品？

at 2020-07-15 02:37, Dan. said: 是的

at 2020-07-15 02:38, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0e57c10fd9ec5684675617/v/c78cf6b4577846cf1f6ff8e5cb1c583853934bdc/image.png

at 2020-07-15 02:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/398766e065b741f4b0dbae81d67d0223578d836a/2020-07-15_10-38-09-收款（客戶）_-_Google_Chrome.png

at 2020-07-15 02:39, Support Team said: 這樣人手入金額和收款科目選退回

at 2020-07-15 02:39, Dan. said: 好的，明白，谢谢

at 2020-07-15 02:41, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0e57c10fd9ec5684675617/v/5561fb2ed3e27aadb9eaee63024f39abe49165f5/image.png

at 2020-07-15 02:41, Dan. said: 退回去的现金是否要这样操作

at 2020-07-15 02:42, Support Team said: 要另外開一張新的來退

at 2020-07-15 02:45, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0e57c10fd9ec5684675617/v/7b16d7e11d5ba53ae8651b8084dfb0c0512f2d13/image.png

at 2020-07-15 02:45, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0e57c10fd9ec5684675617/v/ca4d11e1dda41ea845ef807d370eff187bafb66e/image.png

at 2020-07-15 02:45, Dan. said: 是这样吗

at 2020-07-15 02:45, Support Team said: 是的

at 2020-07-15 02:45, Dan. said: 好

at 2020-07-15 02:52, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0e57c10fd9ec5684675617/v/d39d1d4484299e72adad4cf3e583dd3b404f0c4b/image.png

at 2020-07-15 02:52, Dan. said: 可以这样做吗

at 2020-07-15 02:54, Support Team said: JBC1539這張是什麼單

at 2020-07-15 02:55, Dan. said: 就是先预收到客户的款，我做了按金，现在没有发货的情况下客户直接退款

at 2020-07-15 02:56, Dan. said: 我这边退款给客户的时候是怎么操作

at 2020-07-15 03:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f355a4d557544cd0875c36d818c0d6f6f6e9d867/2020-07-15_10-58-36-銷售（出貨）_-_Google_Chrome.png

at 2020-07-15 03:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/36d6d6a4c106a5a01ff667eaf76ce332f8434fb4/2020-07-15_10-58-49-收款（客戶）_-_Google_Chrome.png

at 2020-07-15 03:01, Support Team said: 這2張是收按金

at 2020-07-15 03:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/56a004024f875159c5bf4f514883b734c0509b63/2020-07-15_11-00-11-銷售（出貨）_-_Google_Chrome.png

at 2020-07-15 03:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1fc6f605a3466258ffe081ee03fb7523a526ff10/2020-07-15_11-00-29-收款（客戶）_-_Google_Chrome.png

at 2020-07-15 03:02, Support Team said: 退按金

at 2020-07-15 03:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c0be8c29a490c24909a9be2bc29d7c1c09c3e7b5/2020-07-15_11-00-52-收款（客戶）_-_Google_Chrome.png

at 2020-07-15 03:02, Support Team said: 再退現金

at 2020-07-15 03:19, Dan. said: 解决了，谢谢

2020-07-15-Chat transcript on coweasy.com started on Wednesda-0647.json

at 2020-07-15 04:05, Admin. said: looking for AR aging

at 2020-07-15 04:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/813ff2b7f11760f5d6aee78d3297ee1177378289/2020-07-15_12-05-41-(主頁)_會計_-_Google_Chrome.png

at 2020-07-15 04:07, Admin. said: 按後都是同一畫面

at 2020-07-15 04:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/98f3ef4628d897e3477833f52431b2ca6cb817c6/2020-07-15_12-10-01-銷售賬齡報表_-_Google_Chrome.png

at 2020-07-15 04:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/21fb85d4300855d60699029dd54050bd34e062d1/2020-07-15_12-10-09-客戶往來報表_-_Google_Chrome.png

2020-07-15-Chat transcript on coweasy.com started on Wednesda-0648.json

at 2020-07-15 06:43, Uchee. said: 請問耍把BALANCE SHEET STOCK 31/12/2019 轉回PROFIT & LOSS 2020/1/1 .....我忘了如何轉回?

at 2020-07-15 06:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f1e0a6d9df349cb3969af82b8dcc337ccd9f9b53/FAQ.png

at 2020-07-15 06:49, Support Team said: 這裡：FAQ - 庫存滾存

2020-07-15-Chat transcript on coweasy.com started on Wednesda-0650.json

at 2020-07-15 06:54, Uchee. said: 請問如何把31/12/2019 B/S STOCK TRANSFER TO P/L 1/1/2020?

at 2020-07-15 06:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/67fe68f4a747d1f866de1d8ddbd09ffdc0e2e8f3/圖片.png

at 2020-07-15 06:55, Support Team said: 這裡：FAQ - 庫存滾存

at 2020-07-15 06:58, Uchee. said: DATE : 曷選1/1/2020 OR 31/12/2019

at 2020-07-15 06:58, Support Team said: 報表看月尾/年末

at 2020-07-15 07:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c1275b93948d5466e2c022aa28bc86d1fd199ce/圖片.png

at 2020-07-15 07:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/848ad9b98111729b99fbec9bf9cbda39849cecbb/圖片.png

at 2020-07-15 07:02, Support Team said: 這2個都要轉，1條是 closing，1條是 opening

2020-07-15-Chat transcript on coweasy.com started on Wednesda-0651.json

at 2020-07-15 06:36, Admin. said: i want to find the chat of account

at 2020-07-15 06:36, Admin. said: where i can find it

at 2020-07-15 06:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7893d1e77249e78dcc1f1692a8d905ae27773f4/-45-48-(主頁)_會計.png

at 2020-07-15 06:39, Admin. said: just find it

at 2020-07-15 07:33, Admin. said: if i want to out put the chat of account and input in to other company what can i do

2020-07-15-Chat transcript on coweasy.com started on Wednesda-0652.json

at 2020-07-15 08:51, Mini. said: 你好，有問題詢問

at 2020-07-15 08:51, Support Team said: 請問

at 2020-07-15 08:53, Mini. said: 我現在在新建一個賬套，銀行賬戶是可以透支的，所以我現在的期初銀行存款是負數，但是期初餘額錄完后，我的資產負債表合計不對

at 2020-07-15 08:54, Support Team said: 有哪些 item 和 audit report 不對？

at 2020-07-15 08:55, Mini. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0ea6190fd9ec5684cd0698/v/f6ffc62d3ef4e82da2c9b27dc391b0b38153d5a4/1594803196(1).png

at 2020-07-15 08:56, Mini. said: 我的流動資產是負數，負債也是紅字，我的凈流動資產應該也是負數，但是合計那裡是將我的流動資產當做正數去互相抵扣了

at 2020-07-15 08:58, Mini. said: 我的銀行系可透支戶口，所以餘額我沒辦法錄入負債中

at 2020-07-15 08:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef3bfe1386e0be4bf33a73b1aa9b21a23137123e/2020-07-15_16-58-29-初始餘額_-_Google_Chrome.png

at 2020-07-15 08:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b88ebed954b75ccd608cc9a2e8499a4f6e7ce57/2020-07-15_16-58-52-資產負債表_-_Google_Chrome.png

at 2020-07-15 08:59, Support Team said: 流動負債 Credit 也輸入負數

at 2020-07-15 09:00, Mini. said: OK，我試下

2020-07-16-Chat transcript on coweasy.com started on Thursday-0654.json

at 2020-07-16 04:09, Admin. said: 想用GENERAL 入數

at 2020-07-16 04:10, Admin. said: 可以點入

at 2020-07-16 04:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4885b8bd156435a625b19b1526f70c6b8a923c2f/-09-32-(主頁)_會計.png

at 2020-07-16 04:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac871da462eebe6b81b3b19409d864118165b2f6/-09-45-(主頁)_會計.png

at 2020-07-16 04:11, Support Team said: 這裡可直接 debit credit 入

at 2020-07-16 04:16, Admin. said: THS

at 2020-07-16 04:39, Admin. said: 如果要入銀行野呢?

at 2020-07-16 04:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/357f612b88672679806d28054c4700f617507b8b/2020-07-16_12-40-28-(主頁)_會計_-_Google_Chrome.png

at 2020-07-16 04:41, Support Team said: 這裡可跟月結單來輸入

at 2020-07-16 04:42, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f0fd2de0fd9ec568469a105/v/9f931b9635a05183f39144b31b1b4251ff19e203/image.png

at 2020-07-16 04:43, Admin. said: 之後呢?

at 2020-07-16 04:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/62047223c811ba7d5fbc64e3234fa4674c3da3ec/2020-07-16_12-44-03-(主頁)_會計_-_Google_Chrome.png

at 2020-07-16 04:44, Support Team said: 這裡直接在系統介面輸入

at 2020-07-16 04:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/53c612716430c6274d840184d66d3e6251101412/2020-07-16_12-43-47-銀行月結單輸入_-_Google_Chrome.png

at 2020-07-16 04:44, Support Team said: 入要excel 匯入，這裡出空白模板

at 2020-07-16 04:45, Admin. said: 直接入呢?

at 2020-07-16 04:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/021ac0486ac40682443132385ddc2551e3432271/2020-07-16_12-46-35-銀行月結單輸入_-_Google_Chrome.png

at 2020-07-16 04:47, Support Team said: 選銀行/現金科目再跟月結單入明細

at 2020-07-16 04:48, Admin. said: 銀行月結單輸入?

at 2020-07-16 04:49, Support Team said: 是的

at 2020-07-16 04:49, Admin. said: 點入?

at 2020-07-16 04:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f17189bed6307a0ac8348d37d1bef3ecbe11ddc8/圖片.png

at 2020-07-16 04:49, Support Team said: 選銀行/現金科目

at 2020-07-16 04:50, Support Team said: 跟月結單入明細

2020-07-16-Chat transcript on coweasy.com started on Thursday-0655.json

at 2020-07-16 09:29, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f10145c0fd9ec56848168e8/v/e6ea8e58fe3cd64fde212814636cd1a2e862ac48/image.png

at 2020-07-16 09:29, Admin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f10145c0fd9ec56848168e8/v/8a464101a7ed05f3024eaf7e42118b390373deca/BankIO_V5.xls

at 2020-07-16 09:30, Admin. said: 有什麼問題?

at 2020-07-16 09:30, Support Team said: 第2行

at 2020-07-16 09:30, Support Team said: 第2行日期

at 2020-07-16 09:30, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f10145c0fd9ec56848168e8/v/e5eeab6abed21c9f2a061f1e88eb4fbd57bf4c6f/image.png

at 2020-07-16 09:31, Support Team said: 第2行

at 2020-07-16 09:31, Admin. said: 要打什麼?

at 2020-07-16 09:31, Support Team said: 月頭的日期

at 2020-07-16 09:32, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f10145c0fd9ec56848168e8/v/05538165ff14b5b97ddc487e6ee1017ce20e1ef5/image.png

at 2020-07-16 09:32, Admin. said: 又是什麼回事呢??

at 2020-07-16 09:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab0c6032e9846cefd6c00aa2eaba8697bb2279e4/2020-07-16_17-33-27-BankIO_V5_(29).xls_-_LibreOffice_Calc.png

2020-07-17-Chat transcript on coweasy.com started on Friday, -0657.json

at 2020-07-17 04:36, Daniel Hui. said: Hi Tracy, good afternoon, where could I print a list with double entries for Accountant Input?

at 2020-07-17 04:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e8721b3abf8ffa01669765f24d820bc2eb089cc/2020-07-17_12-38-01-Accountant_Input_-_Google_Chrome.png

at 2020-07-17 04:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a6f8cbda8de3c680891820a575b99f84d4d30a39/2020-07-17_12-38-16-(Main_Page)_Sales_-_Google_Chrome.png

at 2020-07-17 04:39, Support Team said: 這裡可以出Voucher

2020-07-17-Chat transcript on coweasy.com started on Friday, -0659.json

at 2020-07-17 06:57, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f11481f0fd9ec5684978287/v/654f29ebc83a610282c7727fd408b84300d08eee/image.png

at 2020-07-17 06:58, Uchee. said: 我在什麼地方入此供應商單, 才會在付款時彈出來?

at 2020-07-17 06:59, Uchee. said: 這個是在" 薪酬及支出" 內ICON

at 2020-07-17 07:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5da0a64f057afb90470644f733c85b6f876323c/2020-07-17_14-59-35-(Main_Page)_Payroll_and_Expense_-_Google_Chrome.png

at 2020-07-17 07:00, Uchee. said: YES, 我在付款.

at 2020-07-17 07:00, Uchee. said: 我用付款ICON

at 2020-07-17 07:01, Uchee. said: 因我是ACCURAL

at 2020-07-17 07:02, Uchee. said: 我見只可以入P& L ITEM?

at 2020-07-17 07:03, Support Team said: 薪酬及支出這裡背後一定是 Accrued Expense，不能選

at 2020-07-17 07:04, Uchee. said: 我知

at 2020-07-17 07:04, Uchee. said: 如果DR.SALARY CR ACCURAL 便不可以在這裡入, 對嗎?

at 2020-07-17 07:06, Support Team said: 是在這裡入，只需要選 Debit side， Credit 一定是Accrued Expense

at 2020-07-17 07:06, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f11481f0fd9ec5684978287/v/241375b7263dc45d0bc796624b03e802a4a20725/image.png

at 2020-07-17 07:07, Uchee. said: 項目沒有ACCURAL ITEM

at 2020-07-17 07:07, Uchee. said: ITEM 有SALARY

at 2020-07-17 07:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6e18e2d918162ed523db34940c8f7d91ab52261/2020-07-17_15-07-01-Payroll_Expense_-_Google_Chrome.png

at 2020-07-17 07:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4f09884c49b67564f2c24da601b08a4b35fd028e/2020-07-17_15-07-11-Voucher_-_Google_Chrome.png

at 2020-07-17 07:08, Support Team said: Credit 一定是Accrued Expense，不能選

2020-07-17-Chat transcript on coweasy.com started on Friday, -0661.json

at 2020-07-17 08:23, Admin. said: how can i search back the invoice?

at 2020-07-17 08:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/738cdfc4706f98d9582e86bbfd50ee0cde0b6120/-27-29-(主頁)_銷售_-LIST.png

at 2020-07-17 08:30, Admin. said: how can i know who create this invoice?

at 2020-07-17 08:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e2b4f2a431845084b071c7391a8d428d3bd313b3/2020-07-17_16-30-49-紀錄_採購單（收貨）_-_Google_Chrome.png

at 2020-07-17 08:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f2f82693c87911b6974d69e90260288f4563309e/2020-07-17_16-30-58-時間紀錄列表_-_Google_Chrome.png

at 2020-07-17 08:41, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f115f5f0fd9ec5684175bc9/v/9014ced9a0f6d485aa84f699035736931e93862f/image.png

at 2020-07-17 08:41, Admin. said: i can't find the operation name

at 2020-07-17 08:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64f3c5cbfba19d7e909d8b2640a91119e27af762/2020-07-17_16-42-54-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2020-07-17 08:54, Admin. said: THS

2020-07-17-Chat transcript on coweasy.com started on Friday, -0662.json

at 2020-07-17 08:57, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1167300fd9ec56849be975/v/eedd52a39a15df5938b976965640ba628784400f/image.png

at 2020-07-17 08:57, iris wang. said: 試算表不平？

at 2020-07-17 08:57, iris wang. said: 怎麼看是哪個數據出問題了

at 2020-07-17 09:00, Support Team said: 試算表，逐個月，再逐日向前查看，看看是哪一日開始有問題

at 2020-07-17 09:03, iris wang. said: 最後一個月的最後一天

at 2020-07-17 09:03, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1167300fd9ec56849be975/v/76b839470020db4b0bed73d89d02bd82ecae2820/image.png

at 2020-07-17 09:04, Support Team said: 再在總分類帳只查看那一日

at 2020-07-17 09:07, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1167300fd9ec56849be975/v/0f27b1319c0cc50b820c4aea940315ae56546eea/image.png

at 2020-07-17 09:07, iris wang. said: 這一筆

at 2020-07-17 09:07, iris wang. said: 差額是

at 2020-07-17 09:09, Support Team said: 看看這張的 Voucher 有沒有問題

at 2020-07-17 09:10, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1167300fd9ec56849be975/v/de8518891c64d4b8e7bbb278ab437966e00f892c/image.png

at 2020-07-17 09:13, iris wang. said: 5502科目在利潤表無··

at 2020-07-17 09:13, iris wang. said: 明白了，科目沒設置

at 2020-07-17 09:14, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1167300fd9ec56849be975/v/fd7fb50f8e620563cc5a1b6cd32071c352a5e364/image.png

at 2020-07-17 09:15, Support Team said: 5502 在科目表是怎樣的？

at 2020-07-17 09:15, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1167300fd9ec56849be975/v/a7336214b404f7c1b19a7d1d992b2a9a3c1718cd/image.png

at 2020-07-17 09:15, iris wang. said: 現在也修改不了

at 2020-07-17 09:16, Support Team said: 沒有科目性質？

at 2020-07-17 09:16, Support Team said: 一開科目表就是這樣？

at 2020-07-17 09:17, iris wang. said: 是的

at 2020-07-17 09:17, iris wang. said: 為什麼沒科目性質也能保存，系統沒有提示的

at 2020-07-17 09:18, iris wang. said: 現在我也修改不了科目性質，說我已經使用了科目

at 2020-07-17 09:18, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1167300fd9ec56849be975/v/9b68f5b3754b7025087c679e921ae6f5864793d3/image.png

at 2020-07-17 09:18, iris wang. said: 也不能刪除··

at 2020-07-17 09:19, Support Team said: 這樣很奇怪，科目是不可以沒有性質的

at 2020-07-17 09:28, Support Team said: 請看看試算表平不平

at 2020-07-17 09:29, iris wang. said: 我重新增加一個科目了

at 2020-07-17 09:29, iris wang. said: 已經用的科目沒有科目性質的，是不能修改也不能刪除？

at 2020-07-17 09:30, Support Team said: 沒有使用的可以刪除

at 2020-07-17 09:30, iris wang. said: 刪除不了，因為之前有記錄

at 2020-07-17 09:31, iris wang. said: 比如我剛剛要把沒有科目性質的5502刪除

at 2020-07-17 09:31, iris wang. said: 就是提示已經使用過的科目不能刪除

at 2020-07-17 09:31, Support Team said: 即是有紀錄未改為新科目，才這樣提示

at 2020-07-17 09:32, iris wang. said: 未改為新科目？

at 2020-07-17 09:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/19761aa94815a89b29a828c56813191247ab8c3e/圖片.png

at 2020-07-17 09:33, Support Team said: 是再加1個新科目，將舊的改為新的？

at 2020-07-17 09:34, Support Team said: 你可以看看試算表/科目表，舊那個應該更正了有科目性質

at 2020-07-17 09:34, iris wang. said: 舊的更新不了

at 2020-07-17 09:35, iris wang. said: ok 我看到了

at 2020-07-17 09:36, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1167300fd9ec56849be975/v/50d315851509efa3ffb0c55bc6982f740360625b/image.png

at 2020-07-17 09:36, iris wang. said: 我增加了一個5503··剛剛修改不了，我就增加了一個

at 2020-07-17 09:36, iris wang. said: 但是5502刪除不了

at 2020-07-17 09:36, iris wang. said: 我新的憑證用的是5503科目了

at 2020-07-17 09:37, Support Team said: 要所有5502 都改 5503，應該還有未改

at 2020-07-17 09:37, iris wang. said: 都改了

at 2020-07-17 09:38, Support Team said: 總分類賬只看這個科目，時間選長一些，看看有沒有紀錄

at 2020-07-17 09:40, iris wang. said: 好的，找到

2020-07-20-Chat transcript on coweasy.com started on Monday, -0663.json

at 2020-07-20 02:23, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f14f14d0fd9ec5684b7baf7/v/d4cfce7a856f42c736c946980f1adbb899e9beea/image.png

at 2020-07-20 02:23, iris wang. said: 為什麼借貸不平？？

at 2020-07-20 02:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a2c60c311b96261816f1db36216e25d3cb88d244/image.png

at 2020-07-20 02:31, Support Team said: 我們試過可以儲存，沒有不平你試試按這裡看看輸入有沒有不同

2020-07-20-Chat transcript on coweasy.com started on Monday, -0664.json

at 2020-07-20 07:40, Daniel Hui. said: Hi Tracy, how can I run the closing stock of each warehouse

at 2020-07-20 07:42, Daniel Hui. said: from the Stock Take Report?

at 2020-07-20 07:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6f7944e728bf77b77fc2de605670158eb8a022de/2020-07-20_15-43-29-Stock_-_Google_Chrome.png

at 2020-07-20 07:44, Support Team said: 請參考 FAQ - Stock Posting

at 2020-07-20 07:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf405990260f4c70ed84be79994adedfde6a9c56/2020-07-20_15-43-38-httpswww.coweasy.comReportInventoryBalanceTra.png

at 2020-07-20 07:44, Support Team said: 可以按 location 查看

at 2020-07-20 07:45, Daniel Hui. said: closing balance?

at 2020-07-20 07:45, Support Team said: closing 和 opening 是一對的，2 個都要做

at 2020-07-20 07:46, Daniel Hui. said: I need the stock balance quantity per warehouse

at 2020-07-20 07:47, Daniel Hui. said: not the financial closing

at 2020-07-20 07:48, Support Team said: stock records / stock take 都可以看到

at 2020-07-20 07:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf02b22d7d2b5e6265adfecb3fca5a85f808fcb3/2020-07-20_15-48-09-(主頁)_庫存_-_Google_Chrome.png

at 2020-07-20 07:51, Daniel Hui. said: For Stock Posting, financial, could do more than one time. lets say, June 2020 I did once, but something need to be adjust, so I need to posting June 2020 a 2nd time! Is this OK?

at 2020-07-20 07:53, Support Team said: 可以做多次在會計輸入-會計人員輸入紀錄這裡查找，直接修改紀錄也可以

at 2020-07-20 07:53, Daniel Hui. said: 做多過一次

2020-07-21-Chat transcript on coweasy.com started on Tuesday,-0665.json

at 2020-07-21 02:29, Co Sec 1. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1652e70fd9ec56847e0c98/v/7d7158154c8c588d88fa0b8ccc03da45bba9ef30/image.png

at 2020-07-21 02:30, Co Sec 1. said: 早晨,請問點改呢D內容?

at 2020-07-21 02:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7008f91579ec0b8b2a746908ff8b75d8d00b3781/2020-07-21_10-31-22-單據匯入_-_Google_Chrome.png

2020-07-21-Chat transcript on coweasy.com started on Tuesday,-0667.json

at 2020-07-21 05:08, Kathine Cheng. said: 請問支票退回，用什麼科目？

at 2020-07-21 05:09, Kathine Cheng. said: 在入帳時已入了應收帳

at 2020-07-21 05:11, Support Team said: 是在收款輸入的？

at 2020-07-21 05:12, Kathine Cheng. said: 在銀行月結單

at 2020-07-21 05:13, Support Team said: 科目也是跟之前的應收帳

2020-07-21-Chat transcript on coweasy.com started on Tuesday,-0669.json

at 2020-07-21 06:42, Gigi Tsang. said: 你好，請問入Cash時可否用bank statement input list入?

at 2020-07-21 06:43, Support Team said: 可以，Bank / Cash 都可以在這裡入

2020-07-21-Chat transcript on coweasy.com started on Tuesday,-0670.json

at 2020-07-21 07:31, Accounting. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f168d6c0fd9ec5684d5e68d/v/fe7808cc5c38728e5ff38344db65b32a9706aa93/image.png

at 2020-07-21 07:32, Accounting. said: 請問點解我唔可以select 之後的日期?

at 2020-07-21 07:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b131361653e39dfaefd86487b50465df304fa972/2020-07-21_15-32-52-銀行月結單輸入_-_Google_Chrome.png

at 2020-07-21 07:33, Accounting. said: 我要add voucher 後 select date 後才可以改日期

at 2020-07-21 07:33, Accounting. said: 但是以前不需要這樣的呀

at 2020-07-21 07:34, Support Team said: 初始的日期不能選輸入的日期之後

2020-07-22-Chat transcript on coweasy.com started on Wednesda-0672.json

at 2020-07-22 03:40, Angus. said: 可否問下庫存轉倉係咪無得bulky import excel黎做? thanks

at 2020-07-22 03:41, Support Team said: 是的，轉倉還未有匯出匯入功能

at 2020-07-22 03:41, Angus. said: 明白的

at 2020-07-22 03:43, Angus. said: 另想問一下, 如某員工代付左gogovan $100, 在會計>員工代付 / 代收輸入了這單後, 呢$100係唔係自動會轉成為 operation cost?

at 2020-07-22 03:44, Support Team said: 是的，當用戶選擇了例如：運輸費，這個費用會在損益表顯示支出的

2020-07-22-Chat transcript on coweasy.com started on Wednesda-0673.json

at 2020-07-22 07:40, Dennis Ho. said: How to change password?

at 2020-07-22 07:40, Dennis Ho. said: change password for one log-in

at 2020-07-22 07:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/73ea84f3a60e06b18486b44cabbe25ab93232c85/49_07-Main.png

at 2020-07-22 07:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1d19d290b71051bdc6545012429e5ea277abbd2d/-36-22-用戶管理.png

at 2020-07-22 07:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8c4060cd98aa913415b2340a72aa6bb007fe00f4/-22-17-User_Management.png

2020-07-22-Chat transcript on coweasy.com started on Wednesda-0674.json

at 2020-07-22 06:52, iris wang. said: 銷售的報價單怎麼刪除？

at 2020-07-22 06:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/19bc8e17c67530c5e2e907272ba904f0a6dc4d54/-27-29-(主頁)_銷售_-LIST.png

at 2020-07-22 06:53, Support Team said: 所有輸入頁面的紀錄，都可以在主頁右側報表/列表欄找到，在紀錄可查看/修改/刪除

at 2020-07-22 06:54, iris wang. said: 需要一筆筆刪？

at 2020-07-22 06:54, iris wang. said: 沒有批量刪除？

at 2020-07-22 06:54, Support Team said: 是的

at 2020-07-22 06:55, Support Team said: 系統所有資料都沒有批量刪除

at 2020-07-22 06:55, iris wang. said: 顯示沒有權限？

at 2020-07-22 06:56, Support Team said: 權限要管理員用戶才可設置

at 2020-07-22 07:03, iris wang. said: 我已經用管理員身份設置了所有權限

at 2020-07-22 07:03, iris wang. said: 為什麼還是不能刪除？

at 2020-07-22 07:03, iris wang. said: 需要管理員賬戶入去才能刪除？

at 2020-07-22 07:04, Support Team said: 是顯示沒有權限？

at 2020-07-22 07:06, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f17e0870fd9ec5684e06859/v/23c17091f5d9d0f53d66a2ce5f40627ca858e8ba/image.png

at 2020-07-22 07:06, iris wang. said: 已經啟用權限了，但是iris的賬號進去還是刪除不了報價單

at 2020-07-22 07:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/60adf6cefda4716d43b06866a397d8098777dac8/2020-07-22_15-07-06-權限_-_Google_Chrome.png

at 2020-07-22 07:07, Support Team said: 有沒有開 Quotation 刪除的權限？

at 2020-07-22 07:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ff3a39066142eda7046cb9e62dfb047a35bc081/-25-06-用戶管理.png

at 2020-07-22 07:08, Support Team said: 另外，啟用權限可以不開，不啟用權限，即是普通用戶可以全權限操作

at 2020-07-22 07:09, iris wang. said: 我關了權限再試試

at 2020-07-22 07:10, iris wang. said: 關了權限就可以了

2020-07-22-Chat transcript on coweasy.com started on Wednesda-0676.json

at 2020-07-22 08:13, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f17d6940fd9ec56844036e4/v/6bf4beaced7e62b00cc9ebddeb51133ec7b9f6e4/image.png

at 2020-07-22 08:23, Support Team said: 這裡只可選一個客戶來篩選

2020-07-22-Chat transcript on coweasy.com started on Wednesda-0677.json

at 2020-07-22 09:22, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1802ea0fd9ec568443c2f6/v/63aab70370f127acc2bccda93792b45fe2b0ad72/image.png

at 2020-07-22 09:23, Uchee. said: 為什麼會出多了一個400000 SALES CODE?

at 2020-07-22 09:25, Uchee. said: 一打開SALES INVOICE, 便AUTO 彈出400000 ACCOUNT CODE

at 2020-07-22 09:26, Uchee. said: BUT 當入STOCK ITEM CODE 自然再出回相對ACCOUNT CODE

at 2020-07-22 09:28, Support Team said: 400800 是在產品資料設定了的預設收入科目？

at 2020-07-22 09:28, Uchee. said: 是的,400800 是預設收入科目

at 2020-07-22 09:33, Uchee. said: BEFORE SAVE

at 2020-07-22 09:33, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1802ea0fd9ec568443c2f6/v/b127e1daad4a4a5bba78b602e9002affbcfd7abd/image.png

at 2020-07-22 09:46, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1802ea0fd9ec568443c2f6/v/c453616732fc36ed36e5902bec3feba5d9a334d9/image.png

at 2020-07-22 09:46, Uchee. said: before save

at 2020-07-22 09:46, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1802ea0fd9ec568443c2f6/v/0036145c0e5a553a39931e0b8c4300c2ae2240f5/image.png

at 2020-07-22 09:46, Uchee. said: after save

at 2020-07-22 09:46, Uchee. said: 有時400000 sales 有時110000 Account receivable

at 2020-07-22 09:47, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1802ea0fd9ec568443c2f6/v/3e0e5bb745b4e4b101e16f372b305adf409cf50e/image.png

2020-07-22-Chat transcript on coweasy.com started on Wednesda-0678.json

at 2020-07-22 09:07, franca@coryfire.com. said: hktv的功能可教一下嗎

at 2020-07-22 09:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4648c55b7935df48a9d28b3589998305108ce3a3/圖片.png

at 2020-07-22 09:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c1a5a591dbc8fad0ebb4ed247757915685d23f69/圖片.png

at 2020-07-22 09:29, Support Team said: 主要是匯入這2個HKTVMall 的報表，匯入到發票和收款/退貨

2020-07-23-Chat transcript on coweasy.com started on Thursday-0679.json

at 2020-07-23 03:50, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f18eb6a0fd9ec56849b9b35/v/55189afc6fbeebcd3f4661943dac62c4ec6947cd/image.png

at 2020-07-23 03:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3e0e489ee384c478f15ea504627a1126677eef92/2020-07-23_11-51-41-(Main_Page)_Sales_-_Google_Chrome.png

at 2020-07-23 03:53, Daniel Hui. said: only here

at 2020-07-23 03:54, Daniel Hui. said: I want to export only those unpaid Customer Invoice with product details

at 2020-07-23 03:57, Support Team said: 未收款的單據在帳齡報表查看帳齡報表只顯示未收款的發票，和金額相關的資料，不會顯示產品資料

at 2020-07-23 03:59, Daniel Hui. said: 我知道, 沒有其他辨法?

at 2020-07-23 04:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0637e41935277ae0a32267a97198b7e8100e1b15/2020-07-23_12-01-50-(主頁)_銷售_-_Google_Chrome.png

at 2020-07-23 04:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8082b7e21c8fcfdc7ef84c8b30ad564a13f94526/2020-07-23_12-03-55-銷售月結單_-_Google_Chrome.png

at 2020-07-23 04:04, Support Team said: 銷售月結單，這個選項才會顯示產品

2020-07-23-Chat transcript on coweasy.com started on Thursday-0682.json

at 2020-07-23 09:54, franca@coryfire.com. said: 客戶資料內關鍵字一柵是怎樣

at 2020-07-23 09:56, Support Team said: 單據/報表選擇客戶時，可以入客戶編號/名稱/聯絡資料，或者關鍵字來搜尋

2020-07-24-Chat transcript on coweasy.com started on Friday, -0685.json

at 2020-07-24 07:11, Tsui. said: may i ask how can i add other currency?

at 2020-07-24 07:11, Tsui. said: Here is only HKD

at 2020-07-24 07:12, Tsui. said: I would like to add USD and CNY as my currency as well

at 2020-07-24 07:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff0d7c4db715fe77152c544061091ac90ac7bceb/-57-58-(Dashboard)_銷售.png

at 2020-07-24 07:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e8cf3a27966b4bf86b70dc434d23b36859e87161/-53-06-多貨幣.png

at 2020-07-24 08:16, Tsui. said: why i type "revenue" into my Opening balance account

at 2020-07-24 08:17, Tsui. said: and the system will deduct my account from the profit ans loss?

at 2020-07-24 08:17, Tsui. said: and* loss

at 2020-07-24 08:18, Support Team said: 是怎樣輸入，請截圖

2020-07-24-Chat transcript on coweasy.com started on Friday, -0686.json

at 2020-07-24 08:50, Dennis Ho. said: 可唔可以用barcode入銷售系統？

at 2020-07-24 08:52, Support Team said: 是指用 barcode 掃產品？

at 2020-07-24 08:52, Dennis Ho. said: yes

at 2020-07-24 08:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/283a0b88599dc0c8ad577e1787658eebcf11182e/2020-07-24_16-52-27-庫存_-_Google_Chrome.png

at 2020-07-24 08:53, Support Team said: 這裡登記產品 barcode，輸入單據時掃 barcode 可以自動選這個產品

2020-07-24-Chat transcript on coweasy.com started on Friday, -0687.json

at 2020-07-24 09:37, Tsui. said: is there any audited report?

at 2020-07-24 09:38, Support Team said: 會計師樓版本才可以出 Audit Report一般中小企版本，可以查看財務報表

at 2020-07-24 09:39, Tsui. said: 會計師樓版本 need other subscription?

at 2020-07-24 09:40, Support Team said: 會計師樓需提供 BR/CI，確認資料後才可使用

at 2020-07-24 09:46, Tsui. said: but accounting firm account cannot add companies, like property management, right?

at 2020-07-24 09:48, Support Team said: 會計師樓版本的功能已包含所有中小企版本的功能

at 2020-07-24 09:49, Support Team said: 請問貴公司是會計師樓 / 會計服務公司？

2020-07-24-Chat transcript on coweasy.com started on Friday, -0688.json

at 2020-07-24 08:55, Matty Leung. said: 如何入賬

at 2020-07-24 08:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b0b0318b06567d5b12c0f4c009a44ccafc36441e/-09-45-(主頁)_會計.png

at 2020-07-24 08:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f8d1c332eca84467ae5a3ef356768d813689998b/-09-32-(主頁)_會計.png

at 2020-07-24 08:56, Support Team said: 會計人員輸入，可以直接 debit credit 入數

at 2020-07-24 08:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8b6c258b3e7d690c75f4adead91a5f8ed132f0ef/2020-07-24_16-56-52-(主頁)_會計_-_Google_Chrome.png

at 2020-07-24 08:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6f643fc51dfa08591e37a0e0bdd58163239a6ae4/2020-07-24_16-59-16-銀行月結單輸入_-_Google_Chrome.png

at 2020-07-24 09:00, Support Team said: 銀行月結單輸入，可根據月結單逐行輸入

at 2020-07-24 09:10, Matty Leung. said: THANKS! 我試試.

2020-07-27-Chat transcript on coweasy.com started on Monday, -0689.json

at 2020-07-27 03:19, Kelvin Yam. said: 係咪每年度核數後的初始設定及年結日期都要再更新一次?

at 2020-07-27 03:20, Support Team said: 不用

at 2020-07-27 03:21, Support Team said: 數據是不斷累積落去的，不用每年都入一次初始

at 2020-07-27 03:25, Kelvin Yam. said: 但核數報告有ｄ數執過位,同coweasy出既資產負責表唔同了,咁帶落下年度咪不正確了？

at 2020-07-27 03:27, Support Team said: 如核數有 adjustment 要入

at 2020-07-27 03:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/34f1f4b25dbad21fe0b6046fea061f5de7ba0a26/-09-32-(主頁)_會計.png

at 2020-07-27 03:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7edf91f7cdf1e0256acdc4dbc340ee84252ef040/-09-45-(主頁)_會計.png

at 2020-07-27 03:28, Support Team said: 會計人員輸入這裡直接 Debit Credit 入

at 2020-07-27 03:29, Kelvin Yam. said: 試下先,謝謝

2020-07-27-Chat transcript on coweasy.com started on Monday, -0690.json

at 2020-07-27 03:27, Uchee. said: 請問如果我STOCK 是兩個ITEM 加起來, 是"組合裝' 那我開ITEM 如何處理?

at 2020-07-27 03:28, Uchee. said: 給客INVOICE "組合" 因為本身此2個ITEM 是可以分開購買, 也可合併購買組盒的

at 2020-07-27 03:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10dd85536daa829ab8125b66e0a9149034d11f3b/-20-13-庫存.png

at 2020-07-27 03:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8fe21621bb2c6a1e001a1c45f4d0a9387c34c8d4/-20-38-組合.png

at 2020-07-27 03:30, Support Team said: 庫存這樣設置組合，在組合Item 設置單價

at 2020-07-27 03:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f91fa75d73fe7bd4eb6f731fac8d262025882ba3/-24-37-銷售（出貨）.png

at 2020-07-27 03:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/39285fab40190d2b78d6151ca68188432c59ddfa/-24-52-Invoice.png

at 2020-07-27 03:31, Support Team said: 發票選組合Item，會自動扣內容的庫存數

at 2020-07-27 03:31, Uchee. said: I TRY TRY,THANKS

2020-07-27-Chat transcript on coweasy.com started on Monday, -0691.json

at 2020-07-27 03:43, Kelvin Yam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1e4d490fd9ec568495713c/v/a067997b7df53b7073bdc86db17e85564c09542d/擷取.PNG

at 2020-07-27 03:43, Kelvin Yam. said: 入唔到！

at 2020-07-27 03:45, Support Team said: 會計至少有2隻腳，Adjustment 不會只改一個科目這裡的Fixed Assets 多了，就會有另外的科目少了

2020-07-27-Chat transcript on coweasy.com started on Monday, -0693.json

at 2020-07-27 07:22, Co Sec 2. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f1e80700fd9ec568490c8e1/v/ff022fc9d451fe2bbc7f2fb61c83d0d962f66a06/image.png

at 2020-07-27 07:22, Co Sec 2. said: 請問怎樣修改已經建立的內容?

at 2020-07-27 07:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2259d5f5af54dad9fce1444961ff2b57c88ced7b/-31-22-.png

2020-07-27-Chat transcript on coweasy.com started on Monday, -0694.json

at 2020-07-27 08:36, ms chan. said: 請問可以多用戶同一時間登入系統工作?

at 2020-07-27 08:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1c010d0d90c3c001f18ab1781f6575999fddca09/49_07-Main.png

at 2020-07-27 08:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/664b312a47fb1a207d134f36708d7748765cda0f/49_25-用戶管理.png

at 2020-07-27 08:38, Support Team said: 試用期有1個用戶的免費 quota

at 2020-07-27 08:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a7e03895d85bb40ede69fad7f8a0479cddf6756/31_15-銷售.png

at 2020-07-27 08:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e6dacdf5c70ac796b701c6532e17c01ac7dee263/-54-11-主頁.png

at 2020-07-27 08:39, Support Team said: 訂購時可加用戶

at 2020-07-27 08:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f2d4c1c95ac94e8e3192ecb1301558c1fedecf33/2020-07-27_16-42-11-Dashboard_-_Google_Chrome.png

at 2020-07-27 08:42, Support Team said: 這裡可下載報價單

at 2020-07-27 08:42, ms chan. said: 產品C= 產品　A+B 組合而成, 所以需要產品調配

at 2020-07-27 08:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d04375846d3ec0841a2f58497f17460863812ffd/圖片.png

at 2020-07-27 08:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1743e37f3ba5abe64bc4e8b29e314fbc51353f1d/圖片.png

at 2020-07-27 08:44, Support Team said: 庫存有組合功能設置後，發票選組合Item，會自動扣內容的庫存數

2020-07-28-Chat transcript on coweasy.com started on Tuesday,-0695.json

at 2020-07-28 02:20, Tracy Wong. said: may i ask if i can enter 2 years data in the open balance

at 2020-07-28 02:21, Tracy Wong. said: after i entered 2019 opening balance, when i switch to the 2018 open balance, 2019 data are still there

at 2020-07-28 02:22, Support Team said: 初始餘額只有1年

at 2020-07-28 02:22, Support Team said: 入2019的，就不會再入之前的數

at 2020-07-28 02:23, Tracy Wong. said: Second, Is there any Chinese version menu ?

at 2020-07-28 02:24, Support Team said: manual 暫時只有英文

at 2020-07-28 02:25, Tracy Wong. said: Also, if i have two firms, can i export and import these two firms' data?

at 2020-07-28 02:25, Tracy Wong. said: Like exchanging these two firms data

at 2020-07-28 02:27, Support Team said: 每間bookkeeping公司的基礎數據的科目表，客戶/供應商/提供商/庫存資料，單據的發票/採購單/支出，和會計輸入，這些資料可以匯入匯入

at 2020-07-28 02:29, Tracy Wong. said: 但不能够直接由A公司，把资料转到B公司？

at 2020-07-28 02:29, Support Team said: 是的，不可以直接轉

at 2020-07-28 02:32, Tracy Wong. said: 请问，我公司有自己的excel 会计系统，现在想改用cow easy，徐了下载你们的templates 和在opening balance 再输入资料

at 2020-07-28 02:33, Tracy Wong. said: 加钱也不能直接drag我们的file，然后你们直接把data record在系统里？

2020-07-28-Chat transcript on coweasy.com started on Tuesday,-0696.json

at 2020-07-28 04:18, iris wang. said: 我的銷售發票有修改，重新導入會不會覆蓋之前的數據？

at 2020-07-28 04:18, iris wang. said: 還是會重新增加？

at 2020-07-28 04:19, Support Team said: 相同發票編號會覆蓋

2020-07-28-Chat transcript on coweasy.com started on Tuesday,-0699.json

at 2020-07-28 09:35, Matty Leung. said: Hi, how to change the password

at 2020-07-28 09:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/54367f6dd45d8dd3d5630dfbba7a6971108e1a9f/-36-22-用戶管理.png

at 2020-07-28 09:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b30d34b52f9e5305399164a11b5d1f86f666ad52/-22-17-User_Management.png

2020-07-29-Chat transcript on coweasy.com started on Wednesda-0700.json

at 2020-07-29 07:49, 韩文静. said: 我们是香港朗坤的子公司，可不可以用香港公司的会计科目，这个怎么设置？我看系统里的会计科目都是内地的

at 2020-07-29 07:51, Support Team said: 註冊時，國家選中國，科目表只可以選內地規定的

at 2020-07-29 07:52, 韩文静. said: 那我可以自行增加香港的会计科目吗？

at 2020-07-29 07:52, Support Team said: 可以的

at 2020-07-29 07:52, Support Team said: 也可以刪除未使用過的科目

at 2020-07-29 07:54, 韩文静. said: 好的呢，谢谢！

2020-07-29-Chat transcript on coweasy.com started on Wednesda-0701.json

at 2020-07-29 08:42, Matty Leung. said: 請問引出键是什麼用途

at 2020-07-29 08:43, Support Team said: 匯出excel

at 2020-07-29 08:46, Matty Leung. said: 入資料及儲存後,發覺錯, 想改正怎麼辦

at 2020-07-29 08:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1fbe5b0880840fc6ade875a8b81cd106b2e184be/-22-45-(主頁)_會計.png

at 2020-07-29 08:48, Support Team said: 所有輸入頁面的紀錄，都可以在主頁右側報表/紀錄找到，在紀錄可查看/修改/刪除

2020-07-30-Chat transcript on coweasy.com started on Thursday-0702.json

at 2020-07-30 03:38, Matty Leung. said: 請問明細表內著綠色部份是什麼意思, 其中有我曾刪除的資料?

at 2020-07-30 03:39, Support Team said: 什麼明細表？

at 2020-07-30 03:39, Support Team said: 銀行月結單輸入頁面？

at 2020-07-30 03:39, Matty Leung. said: 是

at 2020-07-30 03:42, Support Team said: 初始和結餘時間段內，相關銀行/現金科目，在其他單據輸入的傳票，雙擊可打開查看

at 2020-07-30 03:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/531c3e092d431f48b36beb868300bc26255ebeb6/2020-07-30_11-42-03-員工代付_代收_-_Google_Chrome.png

at 2020-07-30 03:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c6860690ffe0eb7bd812eccc0ebc6d0314fe2ec5/2020-07-30_11-40-22-銀行月結單輸入_-_Google_Chrome.png

at 2020-07-30 03:54, Matty Leung. said: 我double click 後不能save

at 2020-07-30 03:55, Support Team said: 是提示什麼

at 2020-07-30 03:59, Matty Leung. said: 我在綠色double click , 入去改資料後再save, 我去查銀行月結輸入頁面找不到我改資料

at 2020-07-30 04:00, Support Team said: 請截圖，是改了什麼，哪裡找不到

at 2020-07-30 04:07, Matty Leung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f223dbf0fd9ec56845faaae/v/b246278524e4939f41932231e116e0b2e1df80d3/image.png

at 2020-07-30 04:09, Matty Leung. said: 這是綠色部份double click 後m再save

at 2020-07-30 04:16, Matty Leung. said: 其實綠色部份是之前刪除了的資料, 唔知點解會出現在銀行月結頁面入內?

at 2020-07-30 04:20, Support Team said: 可能是沒有刪除時沒有按確認，或者刪除後再次輸入了在紀錄列表可以點擊操作員這欄，查看操作紀錄，有顯示建立/修改單據的時間

2020-07-30-Chat transcript on coweasy.com started on Thursday-0705.json

at 2020-07-30 07:40, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f2260b90fd9ec56844a600b/v/b827ab27ae6eb484be7203737c829e0fe4ea2bf8/image.png

at 2020-07-30 07:42, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f2260b90fd9ec56844a600b/v/82964588508cbd32853e797ccedd8bef20d72612/image.png

at 2020-07-30 07:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fd11aa98878db5d92cb0547c61c370ad3f93552/2020-07-30_15-42-47-庫存_-_Google_Chrome.png

at 2020-07-30 07:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8daaa9d393f174969d440f7a7f88463d1d0539f5/2020-07-30_15-42-56-庫存流量報表_-_Google_Chrome.png

at 2020-07-30 07:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cc07672b46880a415fb19d40cf96c60d3fbeb14a/2020-07-30_15-43-06-庫存流量報表_-_Google_Chrome.png

at 2020-07-30 07:43, Support Team said: 這個選項是按產品登記的供應商來搜尋

at 2020-07-30 07:45, Daniel Hui. said: 我們沒有用產品登記

at 2020-07-30 07:49, Support Team said: 如需查看某供應商採購的庫存紀錄，請查看採購單依供應商報表

2020-08-03-Chat transcript on coweasy.com started on Monday, -0711.json

at 2020-08-03 02:12, Accounting. said: 早, 點解Receipt No. 不是按日期?

at 2020-08-03 02:12, Accounting. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f2770eb0fd9ec5684829bb4/v/2ec53f8b7a6049138601cc043f2e8f04333108b4/image.png

at 2020-08-03 02:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5b6262df8047d3ce669b6b45eb6d748019a959f/image.png

at 2020-08-03 02:16, Accounting. said: 我現在就是問你點解唔係咁show

at 2020-08-03 02:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/62928458fbcc6c5c1cdf5c0f60451ca55d5f08fb/image.png

at 2020-08-03 02:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c2beded49b2a3fe092c0dce314b8aa60df1b120/image.png

at 2020-08-03 02:17, Accounting. said: noted with thanks

2020-08-04-Chat transcript on coweasy.com started on Tuesday,-0713.json

at 2020-08-04 02:27, Katrine Cheung. said: 你好, 請問如果我D貨有EXPIRY DATE, 系統可以記錄嗎?

at 2020-08-04 02:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2882c181ec1ee5cdda1e8510e9d2aa1e96f21efc/2020-08-04_10-28-31-採購單（收貨）_-_Google_Chrome.png

at 2020-08-04 02:30, Support Team said: 採購單 - 庫存輸入行 - 逾期日期

at 2020-08-04 02:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ca172ac9f621c8e4fac826e394b03b3f9134e85/2020-08-04_10-30-58-採購單（收貨）_-_Google_Chrome.png

at 2020-08-04 02:31, Support Team said: 如沒有顯示，在這裡選擇顯示

at 2020-08-04 02:32, Katrine Cheung. said: 是不是只有這個方法?

at 2020-08-04 02:34, Support Team said: 在採購單這裡輸入，盤點報表按逾期時間才會計算

at 2020-08-04 02:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/935d624afec0ac11033cc271faf0d88b6e03b36d/2020-08-04_10-33-32-盤點報表_(不顯示價格)_-_Google_Chrome.png

at 2020-08-04 02:35, Support Team said: 如在規格或說明輸入，指用作顯示，不會紀錄

at 2020-08-04 02:37, Katrine Cheung. said: 如果我同一個SKU, 有幾個到期日, 我在"STOCK" 尋找記錄時, 會顯示到期日嗎? 因為我剛剛好像找不到

at 2020-08-04 02:38, Support Team said: 要在採購單入貨輸入，在盤點報表按逾期時間查看，這樣才有

at 2020-08-04 02:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8af6307f11812fd5665a7bd00430f9e7b45ec4e5/2020-08-04_10-39-34-銷售（出貨）_-_Google_Chrome.png

at 2020-08-04 02:40, Support Team said: 扣數在輸入發票出貨時，這欄選逾期日期

at 2020-08-04 02:46, Katrine Cheung. said: 如果本身貨物有到期日, 但我在出貨時沒選, 系統會自動幫我嗎?

at 2020-08-04 02:47, Support Team said: 不會的，預設是空白

at 2020-08-04 02:49, Katrine Cheung. said: 那扣數會扣那一個到期日的貨呢

at 2020-08-04 02:49, Katrine Cheung. said: 最先到貨的?

at 2020-08-04 02:50, Support Team said: 空白即是扣沒有預期日期的

at 2020-08-04 02:52, Katrine Cheung. said: 好

at 2020-08-04 02:53, Katrine Cheung. said: 如果我全部貨都有到期日

at 2020-08-04 02:53, Katrine Cheung. said: 但我整發票時冇入

at 2020-08-04 02:53, Katrine Cheung. said: 會扣唔到貨?

at 2020-08-04 02:54, Support Team said: 會當沒有預期日期扣貨，查看盤點報表時會顯示負數

at 2020-08-04 03:06, Katrine Cheung. said: 沒有 FIFO 選項, 對嗎

at 2020-08-04 03:06, Support Team said: 是的，逾期日期扣貨只有手動輸入

at 2020-08-04 03:08, Katrine Cheung. said: 但如果我用EXCEL批量倒入發票, 有填上到期日的話. 仍會成功扣到相對到期日的貨, 是嗎?

at 2020-08-04 03:09, Support Team said: 是的

at 2020-08-04 03:10, Katrine Cheung. said: THANK YOU SO MUCH

2020-08-04-Chat transcript on coweasy.com started on Tuesday,-0715.json

at 2020-08-04 04:09, Dennis Ho. said: 我想問下庫存如何刪除

at 2020-08-04 04:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e4a746d7b7401bb8ad5c00f7e6283107b4d7a9ae/2020-08-04_12-09-46-Dashboard_-_Google_Chrome.png

at 2020-08-04 04:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/edcf365ef95f45b574f0c95bbd9f68a71477e81b/2020-08-04_12-10-01-庫存_-_Google_Chrome.png

at 2020-08-04 04:10, Support Team said: 未使用過的庫存才可以刪除

at 2020-08-04 04:11, Dennis Ho. said: 已經使用的呢？

at 2020-08-04 04:11, Support Team said: 不可以刪除要先刪除所有相關的單據，才可刪除庫存

at 2020-08-04 04:13, Dennis Ho. said: 什麼單據唔太明

at 2020-08-04 04:13, Support Team said: 報價單/發票/採購訂單/採購單

2020-08-04-Chat transcript on coweasy.com started on Tuesday,-0718.json

at 2020-08-04 05:14, Geoffrey Liu. said: How can I implement barcode inventory in CowEasy? The user manual does not mention anything about using barcodes.

at 2020-08-04 05:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c7dca817a09d9a133898842f31aac4c506dbccd7/2020-08-04_13-14-44-庫存_-_Google_Chrome.png

at 2020-08-04 05:16, Support Team said: 登記產品barcode後，入單時，在庫存欄位用 barcode scanner可直接找到庫存

at 2020-08-04 05:20, Geoffrey Liu. said: 我知道產品紀錄內有 barcode 一欄，請問怎樣登記barcode？

at 2020-08-04 05:21, Support Team said: barcode scanner 或者直接打

at 2020-08-04 05:26, Geoffrey Liu. said: Treat me like a 初哥，your answer does not help me.

at 2020-08-04 05:27, Support Team said: 用barcode scanner scan 產品barcode或者直接打字打產品barcode

2020-08-04-Chat transcript on coweasy.com started on Tuesday,-0719.json

at 2020-08-04 06:33, Dennis Ho. said: 我想問庫存數量係邊到set？

at 2020-08-04 06:34, Support Team said: 庫存數不能直接更改，系統是根據採購和銷售來加減庫存數

at 2020-08-04 06:35, Support Team said: 入貨在採購單輸入出貨在發票輸入

at 2020-08-04 06:36, Dennis Ho. said: 甘係用cow easy之前我地已經本身有倉存甘應該點入？

at 2020-08-04 06:37, Support Team said: 初始餘額

at 2020-08-04 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee875f2adad00ae9fe5972b1bd87d6144dad76bc/-33-00-(Dashboard)_銷售.png

at 2020-08-04 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/deded8e2470dcd778d4208cbf20a6fff963ac883/-33-58-初始餘額.png

at 2020-08-04 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e940898052f8484686c229554ea11398d085a315/-34-23-庫存_-_初始餘額.png

at 2020-08-04 06:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9115bd4d89a34c0b36b9fa38b9c2c6a0af4735db/-35-31-庫存_-_初始餘額.png

at 2020-08-04 06:38, Dennis Ho. said: 有無得成個file甘匯入？

at 2020-08-04 06:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ed997a0c10d4bb97cf342f3d9fe48252cce19c29/2020-08-04_14-40-24-Opening_(15).xls_-_LibreOffice_Calc.png

at 2020-08-04 06:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/01ef7ac4e3127c8981710099a60cf17bc53aaad9/2020-08-04_14-39-32-初始餘額_-_Google_Chrome.png

2020-08-04-Chat transcript on coweasy.com started on Tuesday,-0720.json

at 2020-08-04 07:59, Kiki Che. said: hello is there any way to change the color of invoices? thank you

at 2020-08-04 07:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8038824d67e25afc6ddb47582516f36f64ef137c/圖片.png

at 2020-08-04 07:59, Support Team said: 修改表單樣式模板請參考常問問題

at 2020-08-04 07:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b27736cf5defee589fec6e1438bac7000f247ca9/圖片.png

at 2020-08-04 07:59, Support Team said: 這裡改欄位底色

at 2020-08-04 08:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/02b158e4860bafc807f789aee4daedbd63ac76b8/圖片.png

at 2020-08-04 08:00, Support Team said: 這裡改產品單雙數行顏色

at 2020-08-04 08:01, Kiki Che. said: Very helpful CS , impressive, thank you

2020-08-04-Chat transcript on coweasy.com started on Tuesday,-0722.json

at 2020-08-04 07:37, jkac. said: i set the year end date 31/3/2020, but the correct one should be 31/3/2021, the coming financial year

at 2020-08-04 07:37, jkac. said: how can i change it

at 2020-08-04 07:37, jkac. said: i have just set the TB and opening balance

at 2020-08-04 07:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/30074c58f0567c6d5eb2a40a5a8a95414d4e00c4/2020-08-04_15-39-00-公司設定_-_Google_Chrome.png

at 2020-08-04 07:39, Support Team said: 年結只輸入月日，每年報表都是跟這個年結

at 2020-08-04 07:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/17947e3d7238d86eab68597cdc85e067d6cd9739/2020-08-04_15-39-22-初始餘額_-_Google_Chrome.png

at 2020-08-04 07:40, Support Team said: 初始餘額日期

at 2020-08-04 07:41, jkac. said: then no problem

2020-08-05-Chat transcript on coweasy.com started on Wednesda-0724.json

at 2020-08-05 04:54, Matty Leung. said: 如果將記錄滙總引出後, 系統內已經引出的資料還存在嗎?

at 2020-08-05 04:54, Support Team said: 存在

at 2020-08-05 04:55, Support Team said: 匯出不會影響數據

2020-08-05-Chat transcript on coweasy.com started on Wednesda-0725.json

at 2020-08-05 03:14, Dennis Ho. said: 無法尋找舊既單然後刪除庫存

at 2020-08-05 03:17, Support Team said: 除了發票/採購單，也看看報價單/採購訂單，或者庫存調整/轉倉/初始餘額也沒有用過也可以查看庫存流量報表，可以看到訂單以外的出入數

2020-08-05-Chat transcript on coweasy.com started on Wednesda-0727.json

at 2020-08-05 02:35, Daniel Hui. said: Hi Tracy, good morning, how to view CowEasy in 95%. the new display format is too big.

at 2020-08-05 02:36, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f2a18a20fd9ec5684906781/v/ba6243e5bf91af6788f9576f65ae65dba570a232/image.png

at 2020-08-05 02:38, Support Team said: 應該只可以90 80 70 整10%調整

at 2020-08-05 02:40, Daniel Hui. said: thank

2020-08-06-Chat transcript on coweasy.com started on Thursday-0730.json

at 2020-08-06 03:54, Matty Leung. said: 在第一次開始時, 要否在初始設定中開設一個profit & Loss A/C 做上年度b/f? 如何做?

at 2020-08-06 03:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/891632ed5a85882198baad22ce63269c298878ac/-33-00-(Dashboard)_銷售.png

at 2020-08-06 03:56, Support Team said: 初始餘額輸入盈餘滾存以外的科目盈餘滾存會由其他科目計算

at 2020-08-06 04:02, Matty Leung. said: 我試一試, TKS

2020-08-06-Chat transcript on coweasy.com started on Thursday-0731.json

at 2020-08-06 06:56, Peggie Chun. said: if I use bills import to import sales invoice data, all amount debit to AR...how can I set debit to cash or bank?

at 2020-08-06 06:57, Support Team said: 發票匯入暫時只可以入 AR，收款需要用戶在收款輸入

at 2020-08-06 07:16, Peggie Chun. said: where I key in the 收款?

at 2020-08-06 07:19, Peggie Chun. said: so I need to update the payment for every transaction at the initial set up?

at 2020-08-06 07:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f87475e1e854b7fce2e725f33d17d6b03bcea3d7/image.png

at 2020-08-06 07:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cac449040d563fde3684bcada138378bf9cf69fa/image.png

2020-08-06-Chat transcript on coweasy.com started on Thursday-0732.json

at 2020-08-06 07:10, Kitty Chung. said: Please identify how to select nature of account in level one for retained earnings?

at 2020-08-06 07:11, Kitty Chung. said: we need to create account for patners' drawing.

at 2020-08-06 07:14, Kitty Chung. said: Please advise.

at 2020-08-06 07:24, Support Team said: 系統只有一個預設的 retained earnings，不可以再新增

at 2020-08-06 07:26, Kitty Chung. said: How to create partners' grawing?

at 2020-08-06 07:27, Kitty Chung. said: drawing

at 2020-08-06 07:28, Kitty Chung. said: i select under equity.

at 2020-08-06 07:30, Support Team said: please refer picture

at 2020-08-06 07:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7c59f13cd1948af881a75f591534d6e840a880cb/image.png

2020-08-06-Chat transcript on coweasy.com started on Thursday-0733.json

at 2020-08-06 09:54, verse.wang. said: 請問您們是否會有統一的會計科目代碼及會計科目的記錄表？

at 2020-08-06 09:58, Support Team said: 可選用系統預設的科目表，系統預設不同行業有不同的template用戶也可excel匯入用緊的科目表

at 2020-08-06 09:58, verse.wang. said: 好的，多謝！

2020-08-06-Chat transcript on coweasy.com started on Thursday-0734.json

at 2020-08-06 08:06, Kay. said: 我地而嘗試 IMPORT STOCK EXCEL REPORT 時

at 2020-08-06 08:07, Kay. said: LOAD 了很久很久

at 2020-08-06 08:07, Kay. said: 現在一直LOADING中,

at 2020-08-06 08:07, Support Team said: 有多少個item？

at 2020-08-06 08:08, Kay. said: 我按其他網頁內的其他頁面都沒反應, 2千9百多行

at 2020-08-06 08:14, Support Team said: item 多的需要較長時間匯入匯入期間是不能進行其他操作

at 2020-08-06 08:14, Kay. said: 大約多久?

at 2020-08-06 08:14, Kay. said: 好像快半小時了

at 2020-08-06 08:15, Support Team said: 另外，如匯入時有初始餘額資料，也需要較多時間

at 2020-08-06 08:19, Support Team said: 由於你接近3000行，而且每行也有較多資料匯入，所以是需要較長的時間等待一下

at 2020-08-06 08:20, Support Team said: 系統是需要每條每條逐條匯入後台不同的數據表內的

at 2020-08-06 08:21, Kay. said: 好的, 明白,

2020-08-06-Chat transcript on coweasy.com started on Thursday-0735.json

at 2020-08-06 04:16, Daniel Hui. said: Hi Tracy, after the CowEasy screen display upgrade, when input invoice the product item would collapse after save. To overcome this, I need to delete the line item and click add low button again, then input again. Then save again.

at 2020-08-06 04:17, Daniel Hui. said: that is, something go wrong in CowEasy as compare to usual

at 2020-08-06 04:18, Support Team said: collapse 是指什麼，請截圖

at 2020-08-06 04:18, Daniel Hui. said: next time when it happen

2020-08-06-Chat transcript on coweasy.com started on Thursday-0736.json

at 2020-08-06 09:48, Matty Leung. said: 我將部份dr side 入錯 cr side, O 怎麼辦?

at 2020-08-06 09:49, Support Team said: 是在哪個頁面輸入?

at 2020-08-06 09:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/97471b990fe713d67ccf987cb720edb9763ab81c/-22-45-(主頁)_會計.png

at 2020-08-06 09:50, Support Team said: 在記錄查找之前的輸入，可以查看/修改/刪除

at 2020-08-06 09:52, Matty Leung. said: 我入完general ledge, receipt voucher , payment voucher check 吓才發覺 .

at 2020-08-06 09:53, Support Team said: 在記錄查找之前的輸入，可以查看/修改/刪除

2020-08-07-Chat transcript on coweasy.com started on Friday, -0738.json

at 2020-08-07 02:23, Uchee. said: 請問SYSTEM 可以開到CONSIGNMENT INVOICE 嗎?

at 2020-08-07 02:24, Support Team said: consignment out 可將寄售的店舖當是地區／貨倉來處理，在庫存轉倉將庫存數由公司倉轉去寄售店舖，銷售出發票時地區選該倉，這樣可以管理寄售的數量庫存轉倉可以出送貨單，可以自訂送貨單的樣式，更改送貨單字眼

2020-08-07-Chat transcript on coweasy.com started on Friday, -0740.json

at 2020-08-07 03:30, Dan. said: 您好

at 2020-08-07 03:31, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f2cc2250fd9ec56849289fd/v/080f3fab6a353ae9835a3de38484c90d6b56253d/image.png

at 2020-08-07 03:31, Dan. said: 以前这个是按月份的顺序进行编码的

at 2020-08-07 03:32, Dan. said: 这次进来做不是了

at 2020-08-07 03:32, Dan. said: 请问怎么设置

at 2020-08-07 03:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cfffbe134b57ccf93bac45f89adf19956b7717a2/2020-08-07_11-33-53.gif

at 2020-08-07 03:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee735a18dd1711e176dfc6210bf60ccec3703851/image.png

at 2020-08-07 03:35, Support Team said: 按日期這裡已tick了，應該會跟日期出編號

at 2020-08-07 03:37, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f2cc2250fd9ec56849289fd/v/58619a0442e448707848d9a15cdbe1164b60ed88/image.png

at 2020-08-07 03:37, Dan. said: 是灰色的

at 2020-08-07 03:37, Support Team said: 這是新增時會自動出編號，如果是修改舊單，改日期不會自動改編號

at 2020-08-07 03:37, Dan. said: 没有办法打钩

at 2020-08-07 03:38, Support Team said: 只有 admin用戶才可以tick/untick，你的應該是已經tick了

at 2020-08-07 03:38, Dan. said: 好

2020-08-07-Chat transcript on coweasy.com started on Friday, -0742.json

at 2020-08-07 04:32, ms chan. said: 請問自定報表邊度處理

at 2020-08-07 04:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/71acdc5c798dd075181925bc75851864b50437d2/請參考常問問題.png

at 2020-08-07 04:33, Support Team said: 報價單/發票/採購訂單等單據可以自訂，請參考輸入頁面的FAQ

at 2020-08-07 04:35, ms chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f2cc5d00fd9ec5684c3e427/v/17c67eca10e87f1e79db97064d8c4ebe7454b8d3/image.png

at 2020-08-07 04:35, ms chan. said: 想見問題喺邊

at 2020-08-07 04:35, Support Team said: 輸入頁面

at 2020-08-07 04:48, ms chan. said: invoice 上面可以顯示已經付款及未附款銀碼?

at 2020-08-07 05:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cef9bf93bfadb36ea90fd98aa40210199f1d082f/image.png

at 2020-08-07 05:12, Support Team said: 發票有顯示未收取/已收取款項

at 2020-08-07 05:23, ms chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f2cc5d00fd9ec5684c3e427/v/20757b6e31272c630504ab51d6306af4ed94f638/INV_637324033535705025.pdf

at 2020-08-07 05:24, ms chan. said: 呢張單已經收左$10, 要點做先顯示到收左幾多尚欠幾多>

at 2020-08-07 05:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/79584954f32c5fe11dc86e9eecdf108340f3f7b3/image.png

at 2020-08-07 05:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cdc865ca61cafd338ce3af6ec5fda69daea6a9e7/image.png

at 2020-08-07 05:30, Support Team said: 自訂發票 {Invoice_Info.Settled} 這欄顯示已收取金額

2020-08-07-Chat transcript on coweasy.com started on Friday, -0743.json

at 2020-08-07 06:30, Peter Robinson. said: just have a look

at 2020-08-07 06:30, Peter Robinson. said: But nothing shown??

at 2020-08-07 06:31, Support Team said: 請問你大概想查詢什麼資料？

at 2020-08-07 06:31, Support Team said: 由於目前目前本系統不支援 IE 瀏覽器，若看見版面走位或不能開啟建議您改用新版本的 Google Chrome 或 Firefox 以取得最佳、最快的瀏覽效果！

at 2020-08-07 06:32, Peter Robinson. said: i try other browser

2020-08-07-Chat transcript on coweasy.com started on Friday, -0745.json

at 2020-08-07 07:31, Dan. said: 您好，请问我这边客户退款了怎么在系统上做账

at 2020-08-07 07:33, Support Team said: 是已收貨款及發貨之後，客戶退貨，及要退款給客戶？

at 2020-08-07 07:36, Dan. said: 已经发货，客户退货退款

at 2020-08-07 07:37, Dan. said: 我这边也已经收到了客户的款

at 2020-08-07 07:38, Dan. said: 是直接在系统上找到此账发票，点击退货，然后在在销售收款那做一张银行的负数吗

at 2020-08-07 07:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/99b0e43fa21dbf233dd94086c196fbcb97247fa5/06-33-銷售（出貨）.png

at 2020-08-07 07:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc4bf81b6e5e5ff0d3386f5736d97c7687159a86/-35-13-收款（客戶）.png

at 2020-08-07 07:46, Support Team said: 已收款 -> 退貨

at 2020-08-07 07:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7ffaf124f85b424c7cbf140e2ed841333c9900a0/-40-24-收款（客戶）.png

at 2020-08-07 07:46, Support Team said: 退貨後 -> 退款

at 2020-08-07 07:49, Dan. said: 好的，明白，谢谢

2020-08-07-Chat transcript on coweasy.com started on Friday, -0749.json

at 2020-08-07 08:53, Matty Leung. said: 請問在引出transaction summary 的excel 表內做更改, 怎樣將excel 資料再引入系統內?

at 2020-08-07 08:54, Support Team said: transaction summary 等報表只用作查看，只有匯出沒有匯入功能

at 2020-08-07 08:55, Support Team said: 匯入需要在原本輸入的單據，例如月結單輸入或者會計人員輸入，匯出修改再匯入

at 2020-08-07 08:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f366362bd3414ba97f9aa4482c4c17883bc6ec45/image.png

at 2020-08-07 08:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f7c87abf0cd7a6d69115fad09932e3081b9b630c/－49-44-List_Invoice.png

at 2020-08-07 08:58, Matty Leung. said: 如果要從新再入, 舊資料怎樣刪除

at 2020-08-07 08:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7d257bcef6c02fcaadfddda27eed0709a2477e4d/-22-45-(主頁)_會計.png

at 2020-08-07 08:59, Support Team said: 所有輸入頁面的紀錄，都可以在主頁右側報表/紀錄欄找到，在紀錄可查看/修改/刪除

2020-08-07-Chat transcript on coweasy.com started on Friday, -0750.json

at 2020-08-07 07:18, Kay. said: 請問我開了一個採購訂單後, 為什麼項見會顯示為期初庫存, 而不是採購?

at 2020-08-07 07:18, Kay. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f2cf87b0fd9ec5684933e19/v/537da6b4240ead74f51c5cc596cd5bcd40b6fb96/image.png

at 2020-08-07 07:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/864ceb7a4748b285f413f0b602dd29899002ccbb/-45-48-(主頁)_會計.png

at 2020-08-07 07:20, Support Team said: 科目表有沒有設置採購科目？

at 2020-08-07 07:22, Kay. said: 有, 51110

at 2020-08-07 07:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab321eda0fa7df4b16cfbfb90fdd672932a830d1/image.png

at 2020-08-07 07:24, Support Team said: 供應商資料，有沒有設置預設科目？

at 2020-08-07 07:25, Support Team said: 供應商不設置預設科目，採購單應該會自動選 51110

at 2020-08-07 07:26, Kay. said: 沒有預設,

at 2020-08-07 07:27, Kay. said: 他自動選了51000

at 2020-08-07 07:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dd58943d60f4df395a2b6a6ee5c265055f54c3a3/image.png

at 2020-08-07 07:28, Support Team said: 51110 科目性質是銷售成本?

at 2020-08-07 07:32, Kay. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f2cf87b0fd9ec5684933e19/v/b6290dc78c944a79eb49213c73a5bfe4bb3f9bda/image.png

at 2020-08-07 07:32, Kay. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f2cf87b0fd9ec5684933e19/v/e2196a15aa0fb32d992564eaae7b9ef234c23d42/image.png

at 2020-08-07 07:33, Kay. said: 我在供應商中已預設

at 2020-08-07 07:33, Kay. said: 但一出PO 都是"期初庫存"

2020-08-10-Chat transcript on coweasy.com started on Monday, -0751.json

at 2020-08-10 02:07, Dennis Ho. said: 我想問下我每次入單銷售貨品

at 2020-08-10 02:08, Dennis Ho. said: 我可唔可以有個方法知道自己受歡迎既產品銷量幾多

at 2020-08-10 02:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e9365a3fc152f36e69cc1467442c8edaa191892/2020-08-10_10-14-06-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-08-10 02:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f9204924c42918e76beb8021460a1b78eeab4d9/2020-08-10_10-14-22-銷售依庫存_（加權平均）_-_Google_Chrome.png

at 2020-08-10 02:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/706ad1b75ed7ff30af2250c3bacbf7f65f947702/2020-08-10_10-15-41-銷售依庫存_-_Google_Chrome.png

at 2020-08-10 02:16, Support Team said: 銷售依庫存 -> 簡易模式可按總額/數量排序

2020-08-10-Chat transcript on coweasy.com started on Monday, -0752.json

at 2020-08-10 02:47, Dennis Ho. said: 我點樣可以知道我受歡迎產品係咩銷量有幾多

at 2020-08-10 02:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c1b01f54a9267027f21aa4aed0e4f52781f18a36/2020-08-10_10-14-06-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-08-10 02:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15210dd5ccea8defcf039931539542132828bb8b/2020-08-10_10-14-22-銷售依庫存_（加權平均）_-_Google_Chrome.png

at 2020-08-10 02:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/18e0f75671b0253b904a286bc1b02065a6002c63/2020-08-10_10-15-41-銷售依庫存_-_Google_Chrome.png

at 2020-08-10 02:50, Dennis Ho. said: 圖三數量係指銷售數量？

at 2020-08-10 02:51, Support Team said: 是的

at 2020-08-10 03:01, Dennis Ho. said: 我輸入左採購單 journal 顯示個頭咁個balance會顯示邊到

at 2020-08-10 03:02, Dennis Ho. said: ap定咩？

at 2020-08-10 03:04, Support Team said: 這個報表只顯示銷售，採購可查看採購依庫存和銷售一樣或者查看庫存報表，流量報表/盤點報表

2020-08-10-Chat transcript on coweasy.com started on Monday, -0753.json

at 2020-08-10 03:40, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f30a2d60fd9ec56841c64e2/v/5d06ad3cf9b39142093e65872e106adca822126e/image.png

at 2020-08-10 03:41, iris wang. said: 為什麼保存不了？

at 2020-08-10 03:44, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f30a2d60fd9ec56841c64e2/v/c2a8b8082ab4d08706d64380e498179d58bde00e/image.png

at 2020-08-10 03:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/25fb463348545c36e29d3411a86e58036bf3dca4/2020-08-10_11-44-52-會計人員輸入_-_Google_Chrome.png

at 2020-08-10 03:45, Support Team said: 我們試了是平的，按這裡看看有沒有未更新的

at 2020-08-10 03:45, iris wang. said: 已經更新了

at 2020-08-10 03:45, iris wang. said: 還是保存不了

at 2020-08-10 03:46, Support Team said: EUR 匯率是輸入 4個位？

at 2020-08-10 03:46, iris wang. said: 我修改了憑證號，就可以保存了

at 2020-08-10 03:47, Support Team said: 還是 5/6個位，再自動四捨五入？

at 2020-08-10 03:47, iris wang. said: 很奇怪··

2020-08-10-Chat transcript on coweasy.com started on Monday, -0754.json

at 2020-08-10 06:41, iris wang. said: 你們的網站很卡

at 2020-08-10 06:42, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f30ea7e0fd9ec5684097642/v/3981352a5488c0c935fb4439c68d7475ac4f6aa5/image.png

at 2020-08-10 06:42, iris wang. said: 一直加載不出來··

at 2020-08-10 06:42, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f30ea7e0fd9ec5684097642/v/b337a2dcd797db548f067f7f5adf97ebadc3d374/image.png

at 2020-08-10 06:42, Support Team said: 我們試過速度沒有問題

at 2020-08-10 06:43, Support Team said: 匯入有多少紀錄？

at 2020-08-10 06:43, iris wang. said: 1000多

at 2020-08-10 06:43, iris wang. said: 已經有10分鐘了

at 2020-08-10 06:43, iris wang. said: 還是沒加載完

at 2020-08-10 06:44, iris wang. said: 大陸用會影響的嗎？

at 2020-08-10 06:44, iris wang. said: 速度

at 2020-08-10 06:44, iris wang. said: 經常都會卡

at 2020-08-10 06:48, Support Team said: 大陸速度影響應該不大應該是未匯入完成其他頁面也不能操作

2020-08-10-Chat transcript on coweasy.com started on Monday, -0755.json

at 2020-08-10 04:24, Peggie Chun. said: keyed in Fixed Assets register, how can I see it in balance sheet? I can't see it when I generate the balance sheet

at 2020-08-10 04:25, Support Team said: 固定資產模組是獨立計算折舊率的

at 2020-08-10 04:27, Peggie Chun. said: yes, but the total fixed assets amount will not in the balance sheet?

at 2020-08-10 04:27, Support Team said: 如需要輸入固定資產定在資產負債表看到，請在會計模組，最後方的會計輸入內輸入

at 2020-08-10 04:32, Support Team said: 固定資產模組是適合於會計師樓計算折扣率用的，一般中小企是不需要用到這個模組

at 2020-08-10 04:34, Peggie Chun. said: understand, thanks

2020-08-10-Chat transcript on coweasy.com started on Monday, -0756.json

at 2020-08-10 08:18, Dennis Ho. said: 我想問下我purchase入左單咁係acct report deb左 purchase 咁cred係咩

at 2020-08-10 08:18, Dennis Ho. said: 搵唔到個腳

at 2020-08-10 08:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee3e16f8fc461f525cba7784d51851eb27e9f950/2020-08-10_16-20-00-傳票_-_Google_Chrome.png

at 2020-08-10 08:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b4fdc86c243b4e14b0338e602e19801fc7851c6f/2020-08-10_16-19-36-採購單（收貨）_-_Google_Chrome.png

2020-08-10-Chat transcript on coweasy.com started on Monday, -0757.json

at 2020-08-10 08:34, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f30ef030fd9ec568452d2e5/v/59d3a9efbce3d0a456c488ba076e013bc6b11e0c/image.png

at 2020-08-10 08:35, iris wang. said: 科目設置錯了，我要怎麼修改？

at 2020-08-10 08:35, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f30ef030fd9ec568452d2e5/v/65c45d1addbc95f9f37c43540989cc956dd64946/image.png

at 2020-08-10 08:35, Support Team said: 編號/名稱可以直接儲存性質要新科目才可改

at 2020-08-10 08:36, Support Team said: 要將所有相關的紀錄都該做另一個科目

at 2020-08-10 08:36, Support Team said: 再刪除現在這個

2020-08-11-Chat transcript on coweasy.com started on Tuesday,-0758.json

at 2020-08-11 03:47, jkac. said: i want to add account under account nature first level - account receivable, but it said" the nature account exists and it cannot be created

at 2020-08-11 03:49, Support Team said: 系統只可有1個 AR 科目，這個 AR 只可以修改編號/名稱，不能刪除或新增在銷售輸入發票/收款，系統會自動按客戶細分 AR

at 2020-08-11 03:50, Support Team said: 如需按客戶新增不同的AR 科目，科目性質需要選流動資產

2020-08-11-Chat transcript on coweasy.com started on Tuesday,-0760.json

at 2020-08-11 08:37, Uchee. said: 你們是不是在不斷更新SYSTEM?

at 2020-08-11 08:38, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f32569c0fd9ec56844bb764/v/1c790031381d55517ddca6cd8d799315109d7722/image.png

at 2020-08-11 08:39, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f32569c0fd9ec56844bb764/v/f9d738f1a99cff726728ffd616d7167fd32e46c9/image.png

at 2020-08-11 08:39, Uchee. said: DOWNLOAD 之後便沒有TOTAL AMOUNT?

at 2020-08-11 08:40, Uchee. said: 之前SALES ACCOUNT CODE 我們是指定了

at 2020-08-11 08:40, Uchee. said: 現在出來110000 ACCOUNT AR,

at 2020-08-11 08:41, Uchee. said: 之前也問過你們, 你們說會CHECK的的

at 2020-08-11 08:41, Support Team said: 這張PDF 是報價單還是發票？

at 2020-08-11 08:43, Uchee. said: 報價單

at 2020-08-11 08:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9627b81d16c245dc16f5e9b288c0ce317e3461f/2020-08-11_16-48-28-報價單_-_Google_Chrome.png

at 2020-08-11 08:49, Support Team said: 這張報價單模板，total 這裡，是不是 Quotation_info.Total_Amount?

at 2020-08-11 08:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/54427a1c90089f14796825323a428d160a4db0bf/0002.jpg

at 2020-08-11 08:52, Support Team said: 另外，我們查看返紀錄，之前修改過報價單樣式應該是這樣的

at 2020-08-11 08:52, Uchee. said: 應該是ACCOUNT CODE 彈出來是ACCOUNT RECEIVABLE 所以報價單變了ZERO

at 2020-08-11 08:53, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f32569c0fd9ec56844bb764/v/c15868415b945b4a45c516f658e8eb6dd6dd2d58/image.png

at 2020-08-11 08:54, Uchee. said: 在那裡找?

at 2020-08-11 08:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b8c6cf6a36375dd58aa43943e1da0171a724a3eb/2020-08-11_16-54-33-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-08-11 08:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e79fa44b9424c43071fe5353366c028e71f99af/2020-08-11_16-54-49-紀錄_報價單_-_Google_Chrome.png

at 2020-08-11 08:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eecf96ea3bb185de7ee1cfed762d30c79d598159/2020-08-11_16-55-31-自訂報價單_-_Google_Chrome.png

at 2020-08-11 08:58, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f32569c0fd9ec56844bb764/v/2ab6d21b77bb18d3b662d599aecf781af97863ab/image.png

at 2020-08-11 08:58, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f32569c0fd9ec56844bb764/v/9e9879d3699b67f7fc60c6982d006a21d4318f6a/image.png

at 2020-08-11 08:59, Uchee. said: 之後?

at 2020-08-11 08:59, Support Team said: 這張樣式和你之前的截圖不是同一張

at 2020-08-11 09:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5b75dff35a043269b9f56d20a330d8981793ac97/2020-08-11_17-00-13-自訂報價單_-_Google_Chrome.png

at 2020-08-11 09:00, Support Team said: 自訂樣式有4張，你的截圖 total 0 的是哪一張？

at 2020-08-11 09:01, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f32569c0fd9ec56844bb764/v/aa634e65b39d1f5b689f2b11aef0828f8b63dcef/image.png

at 2020-08-11 09:02, Uchee. said: 那一張也是這個畫面

at 2020-08-11 09:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3fc190e2d6c33d36ca99067c55ab5b57cc82cdae/圖片.png

at 2020-08-11 09:02, Support Team said: TOTAL AMOUNT 這裡雙擊

at 2020-08-11 09:04, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f32569c0fd9ec56844bb764/v/e9b2726f102e415617910647b33e62c50fe0313c/image.png

at 2020-08-11 09:05, Support Team said: 這張顏色應該不是 Total 那張，這張也有問題？

at 2020-08-11 09:07, Uchee. said: 其實不是這個問題

at 2020-08-11 09:07, Uchee. said: 係開QUOTATION , 佢彈出來是ACCOUNT RECEIVABLE

at 2020-08-11 09:08, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f32569c0fd9ec56844bb764/v/6b0a79ae307e1666717ef21f8952eed1e4ab7aaf/image.png

at 2020-08-11 09:08, Uchee. said: 現在是400000SALES

at 2020-08-11 09:08, Uchee. said: 有時是110000 ACCOUNT RECEIVABLE

at 2020-08-11 09:09, Uchee. said: 是這個問題, 之前問過你地, 你話會CHECK....

at 2020-08-11 09:09, Uchee. said: CHECK 到何時呢

at 2020-08-11 09:10, Uchee. said: D 野話CHECK ...之後無reply .

at 2020-08-11 09:11, Uchee. said: 今早check 那個問題, CHECK 成點?

at 2020-08-11 09:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8e1196c67cf0233f4918a0cd4baebbcebf540f3f/2020-08-11_17-11-47-庫存_-_Google_Chrome.png

at 2020-08-11 09:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/988d5fe6e8a0412e40f603e4e60fecb690da412e/2020-08-11_17-11-25-customers_(16).xls_-_LibreOffice_Calc.png

at 2020-08-11 09:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c2a61dc95b2bd04541567ee482b8b7c536e7e24/2020-08-11_17-11-04-客戶資源管理_-_Google_Chrome.png

at 2020-08-11 09:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7d0d604793777a05de8ad929a22acb9543d484de/2020-08-11_17-12-30-inventory_(25).xls_-_LibreOffice_Calc.png

at 2020-08-11 09:13, Support Team said: 客戶的預設科目/庫存的預設銷售科目，看看有沒有 110000可以匯出所有到excel 看看這些欄位

2020-08-11-Chat transcript on coweasy.com started on Tuesday,-0761.json

at 2020-08-11 07:53, katrinecheung@outlook.com. said: 想請問如果INVOICE 中, 已SETTLE PAYMENT

at 2020-08-11 07:53, katrinecheung@outlook.com. said: 之後想做SALE RETURN

at 2020-08-11 07:53, katrinecheung@outlook.com. said: 要怎樣?

at 2020-08-11 07:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0826aa19f47bd6b6854bf9b611a3d5e2806109e7/06-33-銷售（出貨）.png

at 2020-08-11 07:54, Support Team said: 發票 -> 退貨

at 2020-08-11 07:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14637b9b225354cdcf5605851f0405b31d495ccf/-35-13-收款（客戶）.png

at 2020-08-11 07:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6393bceeba591d3ce00cf2e1c7976947fc825f98/-36-25-收款（客戶）.png

at 2020-08-11 07:56, Support Team said: 之後再在其他發票收款時扣減

at 2020-08-11 07:57, katrinecheung@outlook.com. said: PAYMENT 已SETTLE 也是這樣?

at 2020-08-11 07:57, Support Team said: 是的

at 2020-08-11 07:58, katrinecheung@outlook.com. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f3244070fd9ec56841d9a68/v/11bfe10ca1c9dcf03a090a69f1bb1c75888565ab/image.png

at 2020-08-11 07:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a56f8cdbbf8a23800b98d74bf233808d5f0ec155/image.png

2020-08-12-Chat transcript on coweasy.com started on Wednesda-0766.json

at 2020-08-12 03:43, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f3360f00fd9ec568460c039/v/c7f91d79c16788c0277549ee86429fe3f03b9bc3/image.png

at 2020-08-12 03:45, Daniel Hui. said: As I said few days before, when we do invoicing, the product code would collapsed after SAVED

at 2020-08-12 03:48, Support Team said: 輸入了產品，儲存後沒有了？

at 2020-08-12 03:48, Daniel Hui. said: 是

at 2020-08-12 03:54, Daniel Hui. said: THANK

2020-08-12-Chat transcript on coweasy.com started on Wednesda-0767.json

at 2020-08-12 06:45, 卓譽商業 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f338e450fd9ec5684f19e35/v/3d1574d9b9e397ff788ab498ef24414d44b61a51/image.png

at 2020-08-12 06:46, 卓譽商業 said: 一次開3個 invoice 的 receipt

at 2020-08-12 06:46, 卓譽商業 said: 現在只能show到1個invoice 出來

at 2020-08-12 06:50, Support Team said: 之前可以出到全部編號？

at 2020-08-12 06:51, 卓譽商業 said: 是的

at 2020-08-12 06:52, 卓譽商業 said: 現在多張的都只能出一個編號

at 2020-08-12 07:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9021c0572d8890c11a90c48d87f78c4c99e2608e/2020-08-12_14-56-24-收款（客戶）_-_Google_Chrome.png

at 2020-08-12 07:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75384b2adc8c8a1d40b9d6633bc7768f21887840/2020-08-12_14-56-36-Report_-_Google_Chrome.png

at 2020-08-12 07:01, Support Team said: 我們試過，可以出到收款的輸入頁面截圖給我們看看

2020-08-13-Chat transcript on coweasy.com started on Thursday-0768.json

at 2020-08-13 03:52, Celine Lo. said: hi, I'm not sure what I need to fill in under dropdown lists?

at 2020-08-13 03:55, Support Team said: dropdown lists 主要是用作查看/刪除一些輸入過的紀錄例如某客戶某產品輸入過的單價/折扣/規格

at 2020-08-13 03:57, Celine Lo. said: but I haven't filled in anything yet?

at 2020-08-13 03:57, Support Team said: 那這些紀錄應該是空白的

2020-08-13-Chat transcript on coweasy.com started on Thursday-0769.json

at 2020-08-13 03:26, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f34ae3a0fd9ec5684978dd9/v/4f37ba02142d51a5d0e8246fb84264ec93835c95/image.png

at 2020-08-13 03:27, Uchee. said: 我在客戶資源, 在"預設科目" 空了, 有什麼影響?

at 2020-08-13 03:27, Uchee. said: 因為一個客戶會購買不同ITEM 的貨

at 2020-08-13 03:28, Uchee. said: 不能預設

at 2020-08-13 03:29, Support Team said: 留空預設第一個收入科目

at 2020-08-13 03:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6a0b846322d76dfdcf3d5d5588939b6976a8bb7a/image.png

at 2020-08-13 03:29, Support Team said: 可以再改

at 2020-08-13 03:30, Uchee. said: 那不入也可以?

at 2020-08-13 03:30, Support Team said: 是的

2020-08-13-Chat transcript on coweasy.com started on Thursday-0772.json

at 2020-08-13 07:41, tesla. said: halo

at 2020-08-13 07:41, tesla. said: i want to test the AI OCR

at 2020-08-13 07:41, tesla. said: where can i find it

at 2020-08-13 07:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c0b2c9b7fa45b5499400c5d81f347e404bb2de76/2020-08-13_15-42-01-(主頁)_會計_-_Google_Chrome.png

at 2020-08-13 07:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/373fd2e2e661f02f26d1d5c719c9986f02cc1b37/2020-08-13_15-42-22-(主頁)_薪酬_及_支出_-_Google_Chrome.png

at 2020-08-13 07:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c898b4278e144343c2bf7d68252db1a9b8e55f4f/2020-08-13_15-42-32-(主頁)_薪酬_及_支出_-_Google_Chrome.png

at 2020-08-13 07:44, Support Team said: 會計輸入的這2個，或者現金支出這裡

2020-08-13-Chat transcript on coweasy.com started on Thursday-0774.json

at 2020-08-13 08:26, Uchee. said: 如果STOCK 產品本身按PCS 計數, 現在想轉回按" 包" 計數, 如何ADJUST ? 10 PCS = 1BAG

at 2020-08-13 08:30, Support Team said: 這個產品已經輸入過採購和銷售？

at 2020-08-13 08:31, Uchee. said: 我開了個新倉,新的一批是按"包" 入, 但舊倉還餘點數量, 按PCS" 的

at 2020-08-13 08:33, Uchee. said: 現在要把舊倉數轉入新倉= 400 PCS -Change to 40 bag

at 2020-08-13 08:36, Support Team said: 在流量報表/盤點報表顯示現有數是 400PCS？

at 2020-08-13 08:37, Support Team said: 這個產品一定是至少賣1包，不會拆開按 PCS 來賣？

at 2020-08-13 08:38, Uchee. said: 是"不會再拆PCS

at 2020-08-13 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0fd1f06774bd3c94b3b4c41990ea40a95f193617/2020-08-13_16-38-11.png

at 2020-08-13 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7bd1a062c0d6eb8a87d93dd288e6eae8f40197d4/2020-08-13_16-38-51-盤點報表_-_Google_Chrome.png

at 2020-08-13 08:41, Support Team said: 假設是這個產品，盤點報表會顯示 PCS 的數量

at 2020-08-13 08:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d996428d6b32638391687d224e3af28df5fcc41f/2020-08-13_16-41-51-多單位_-_Google_Chrome.png

at 2020-08-13 08:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c7672232a2d8fcb9eb516071945714bb996e415/2020-08-13_16-40-24-庫存_-_Google_Chrome.png

at 2020-08-13 08:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f65682261f6c7a344355a8e089d1be06f50ab433/2020-08-13_16-40-53-盤點報表_-_Google_Chrome.png

at 2020-08-13 08:43, Support Team said: 簡單的做法是直接改單位做包( = 10 PCS)在盤點報表可以看到包的數量，也會顯示化返做 PCS 的數量

at 2020-08-13 08:51, Uchee. said: 簡單的做法是直接改單位做包( = 10 PCS)在盤點報表可以看到包的數量，也會顯示化返做 PCS 的數量...??

at 2020-08-13 08:54, Support Team said: 因為系統計算產品數量，都會用最基本的單位來計算例如採購入貨10箱，1箱=240件，銷售賣了5包，1包=10件系統的計算是 2400 - 50 按basic 的件來計算

at 2020-08-13 08:55, Support Team said: 你的情況，最簡單的做法是將產品預設單位改為包，1包=10PCS這樣在盤點報表就可以看到包的數量

2020-08-14-Chat transcript on coweasy.com started on Friday, -0775.json

at 2020-08-14 02:33, Kitty Chung. said: System is too slow !

at 2020-08-14 02:36, Support Team said: 我們現在試了，速度應該沒有問題

at 2020-08-14 02:39, Kitty Chung. said: I save four transactions only, it shows saving now = Please wait around 4 mins.!

at 2020-08-14 02:39, Kitty Chung. said: It is still in saving situation!

at 2020-08-14 02:44, Support Team said: 試試F5刷新畫面再輸入我們試了儲存沒有問題後台也查看過，系統沒有操作hold住，可正常運作

at 2020-08-14 02:48, Kitty Chung. said: okey, Thanks!

2020-08-17-Chat transcript on coweasy.com started on Monday, -0776.json

at 2020-08-17 03:34, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f39f89b0fd9ec56847f048c/v/8b89da3c9a048884ca2f25d0cd07276f0f096423/image.png

at 2020-08-17 03:35, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f39f89b0fd9ec56847f048c/v/554603a1faf335c6d2186bf2d11cefb351144615/image.png

at 2020-08-17 03:36, Support Team said: 需要刪除這裡轉的採購

at 2020-08-17 03:37, Daniel Hui. said: No, the Purchase was good, I want to change this invoice

at 2020-08-17 03:38, Support Team said: 要先刪除這裡轉的採購，才可以修改/刪除發票

at 2020-08-17 03:42, Daniel Hui. said: You mean delete the PO under the "Record>Purchase List ?

at 2020-08-17 03:43, Support Team said: 是的

2020-08-17-Chat transcript on coweasy.com started on Monday, -0777.json

at 2020-08-17 07:33, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f3a2e9a0fd9ec5684b74175/v/c62432e25e188c26f62e5d3d8a1f001eb89bfa21/image.png

at 2020-08-17 07:34, Uchee. said: 如何找回涉及invoice?

at 2020-08-17 07:36, Uchee. said: 我找來找去,,,找不到涉及invoice

at 2020-08-17 07:37, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f3a2e9a0fd9ec5684b74175/v/39cd2a1af766a831889208dc80a23c48057f27a6/image.png

at 2020-08-17 07:37, Uchee. said: 此客戶收款Record 也沒反映出來

at 2020-08-17 07:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5874a5bb3db12daff541b3c3a732705f9a80e657/2020-08-17_15-46-17-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2020-08-17 07:47, Support Team said: 發票紀錄這裡試試搜尋報價單編號

2020-08-18-Chat transcript on coweasy.com started on Tuesday,-0779.json

at 2020-08-18 02:29, Celine Lo. said: hello, is there a history where i can see what each user has done on coweasy?

at 2020-08-18 02:37, Celine Lo. said: and i can directly import BOC CSV file? no need to use any template?

at 2020-08-18 03:27, Support Team said: Thanks your query

at 2020-08-18 03:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4f39e2e42679c876b2f8f61ce16b0e13f62db169/2020-08-18_11-27-45-銀行月結單輸入_-_Google_Chrome.png

at 2020-08-18 03:29, Support Team said: 請根據步驟在網上銀行下載csv系統直接匯入銀行提供的csv

2020-08-18-Chat transcript on coweasy.com started on Tuesday,-0780.json

at 2020-08-18 07:46, Grace Lee. said: problem in voucher input! I'm now using bank statement input and try to input all the entries in the same month before I save the entries. however the a/c code will change when I enter a new entry!

at 2020-08-18 07:47, Support Team said: a/c code 是怎樣變，請截圖給我們檢查

at 2020-08-18 07:51, Grace Lee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f3b75510fd9ec56847bb731/v/d1d3c86445a65b3518ca6bbfad325cb4805b4209/WhatsApp_Image_2020-08-18_at_3.48.22_PM.jpeg

at 2020-08-18 07:51, Grace Lee. said: a/c code for item one and two changed.

at 2020-08-18 07:52, Support Team said: 儲存後是什麼科目？

at 2020-08-18 07:53, Grace Lee. said: voucher no is not created sequentially too!

at 2020-08-18 07:54, Grace Lee. said: i haven't saved them as I try to amend again and again but not successful!

2020-08-18-Chat transcript on coweasy.com started on Tuesday,-0782.json

at 2020-08-18 07:28, Kathine Cheng. said: 在那可以設計我司的invoice格式？

at 2020-08-18 07:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b11ea89237beda2956d19a46cb682fd391fac0b0/faq.png

at 2020-08-18 07:30, Support Team said: 請參考常問問題 -> 自訂表單樣式

at 2020-08-18 07:31, Kathine Cheng. said: 在那裏的常見問題

at 2020-08-18 07:32, Support Team said: 發票輸入頁面

at 2020-08-18 07:35, Kathine Cheng. said: 我試試

2020-08-20-Chat transcript on coweasy.com started on Thursday-0786.json

at 2020-08-20 03:54, Tack. said: Thank you. I have received an email from CowEasy Support and my question is already solved.

at 2020-08-20 04:22, Tack. said: How can I add Inventory

at 2020-08-20 04:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a8cbaa98186dd3220da760882eddf6e59ef2dc53/2020-08-20_12-23-00-CowEasy_-_Google_Chrome.png

at 2020-08-20 04:23, Support Team said: Sure, please wait

at 2020-08-20 04:24, Support Team said: please follow the screen below

at 2020-08-20 04:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc29ed4ae4e988376c08a5f3ff2ad2820a19afc2/image.png

at 2020-08-20 04:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/329cf33e76bb28457f948ce5e59caa7c9d9e334b/image.png

at 2020-08-20 04:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/237d62601d1339f0f0dcdde3bd71fa313f1344a5/image.png

at 2020-08-20 04:25, Tack. said: Duly noted

at 2020-08-20 04:26, Tack. said: We would like to have the package as your recommend

at 2020-08-20 04:26, Tack. said: Can you please change for us?

at 2020-08-20 04:27, Support Team said: let me check

at 2020-08-20 04:31, Support Team said: Our technical team just upgraded your account into "Enterprise Cloud"

at 2020-08-20 04:32, Support Team said: please log out first, then using the same login info to login again to try, thanks

at 2020-08-20 04:34, Support Team said: :ok_hand_tone1::slight_smile:

at 2020-08-20 04:34, Tack. said: :blush:

2020-08-20-Chat transcript on coweasy.com started on Thursday-0787.json

at 2020-08-20 04:13, Lai. said: where can i add location in the coweasy

at 2020-08-20 04:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c75ef26f881e1c9b62f208dc9dd0f8ed0e78746e/AI1.png

at 2020-08-20 04:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee46c29013a05ebe7ad155155316bcbb0af9b420/AI2.png

at 2020-08-20 04:14, Support Team said: Inventory -> Location

2020-08-20-Chat transcript on coweasy.com started on Thursday-0788.json

at 2020-08-20 07:46, Uchee. said: 如果我"3樣東西是"半成品"合併成一起才變成"一個成品," 應如何處理?

at 2020-08-20 07:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3171ac5840709d8ea2237891342586d7b84005ab/-20-13-庫存.png

at 2020-08-20 07:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b8dcf5e409841013799a3fe11e51558085bf13b/-20-38-組合.png

at 2020-08-20 07:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/89820bcc3dbe651dbc5cdf84ee1664c55156e2db/-24-37-銷售（出貨）.png

at 2020-08-20 07:51, Support Team said: 庫存-組合，銷售時選組合產品，會自動扣減組合內容的數量

at 2020-08-20 08:09, Uchee. said: 但我是半成品

at 2020-08-20 08:09, Uchee. said: 3款原料加工後才變成" 成品"

at 2020-08-20 08:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/39e9aa3a267ec9ee30eb677e02a245e25bfc2961/-42-37-(主頁)_庫存.png

at 2020-08-20 08:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a972faa5c1f4b62983633d2385a802f4aab77ef8/-48-42-庫存調整轉入.png

at 2020-08-20 08:12, Support Team said: 試試庫存調整轉入單價輸入成本價截圖的例子是由 2件S001，1件S002，1件S003組合成 1件65569PACK共組裝了 500件的65569PACK減少了1000件S001，500件S002，500件S003

at 2020-08-20 08:14, Support Team said: 半成品在庫存調整轉入這裡就會扣減數量銷售時選 65569PACK，扣減成品的數量

at 2020-08-20 08:18, Uchee. said: 唔明

at 2020-08-20 08:19, Uchee. said: step 1 是什麼? 先開stock code

at 2020-08-20 08:20, Uchee. said: step 1 ,是stock code A, stock B, Stock C...

at 2020-08-20 08:20, Uchee. said: 之後是怎樣做?

at 2020-08-20 08:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b49341b5a1805fe9dfc44ee940849b5c68ea9ecf/圖片.png

at 2020-08-20 08:27, Support Team said: 只有這1步，這裡就扣減半成品的數量每，增加成品的數量之後就可以直接出發票銷售成品

at 2020-08-20 08:29, Uchee. said: I TRY TRY

at 2020-08-20 08:29, Uchee. said: THANK

at 2020-08-20 09:18, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f3e29a30fd9ec568405c3a5/v/c9b9f3b76d10dc2181dac085bb7bc71c8887bb2f/image.png

at 2020-08-20 09:18, Uchee. said: 我要刪除RE-UCH-030019 是不是按刪除?

at 2020-08-20 09:19, Support Team said: RE-UCH-030019 是不是只有這1行不是綠色？

at 2020-08-20 09:19, Uchee. said: 是

at 2020-08-20 09:20, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f3e29a30fd9ec568405c3a5/v/098fde782723eb5c3ce2cad89d3120beebba632f/image.png

at 2020-08-20 09:21, Uchee. said: 按" 刪除" 之後, 卻不成

at 2020-08-20 09:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/217e4dbf18fd95d89c41128caea28cec3ff11907/image.png

at 2020-08-20 09:21, Support Team said: 這個刪除？

2020-08-20-Chat transcript on coweasy.com started on Thursday-0789.json

at 2020-08-20 09:09, iris wang. said: 科目設置怎麼找不到了··

at 2020-08-20 09:09, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f3e3d370fd9ec568463c2a6/v/0406fee65b0252924873ed2e17fa87090343b395/image.png

at 2020-08-20 09:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/12789c7db5a2df0312ab2aa1800fe6f05a6a2a34/2020-08-20_17-09-58-(Main_Page)_Accounting_-_Google_Chrome.png

at 2020-08-20 09:10, Support Team said: 這裡

at 2020-08-20 09:10, iris wang. said: 好

2020-08-21-Chat transcript on coweasy.com started on Friday, -0793.json

at 2020-08-21 09:11, Kathine Cheng. said: 我在報價單已在工程/店鋪/銷售員欄位中放入人員名字，為何在列印模式中，銷售員不出來，是在自選格式中揀錯了,揀什麼才對？

at 2020-08-21 09:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d9da1dfd57b61d956da0b21b713b05692e8fa9c/2020-08-21_17-12-54-報價單_-_Google_Chrome.png

at 2020-08-21 09:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9de82bc6fa6ed8c0c8d53b282a57bc8855de04d7/2020-08-21_17-13-10-報價單_-_Google_Chrome.png

at 2020-08-21 09:14, Support Team said: 需要選 Data -> Inventory -> Project Code / Name 這2欄

2020-08-24-Chat transcript on coweasy.com started on Monday, -0794.json

at 2020-08-24 04:02, Dan. said: 您好，请问我这边上传截止到客户的2019年3月底的应收账款的余额，怎么操作

at 2020-08-24 04:03, Support Team said: 這些是初始餘額？

at 2020-08-24 04:03, Dan. said: 是的

at 2020-08-24 04:03, Dan. said: 应收账款这个要对应的客户来上传的吗

at 2020-08-24 04:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2b9143789231af39ed527f464512a99c653cad71/2020-08-24_12-03-56-Dashboard_-_Google_Chrome.png

at 2020-08-24 04:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f107d4a196a8559124bdca3df1a1b9c0636160bb/2020-08-24_12-04-22-初始餘額_-_Google_Chrome.png

at 2020-08-24 04:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15984b9945aec94fc72e4972dce78c4b500a1e1e/2020-08-24_12-05-04-Opening_(14).xls_-_LibreOffice_Calc.png

at 2020-08-24 04:06, Support Team said: 在介面直接輸入或在excel匯入

at 2020-08-24 04:07, Dan. said: 好的。明白了，谢谢

2020-08-24-Chat transcript on coweasy.com started on Monday, -0797.json

at 2020-08-24 08:19, Kathine Cheng. said: 我在自訂報價單中修改後 save in 時是 mrt 格式，但在上傳文件時，卻要求其他格式，怎樣好？

at 2020-08-24 08:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a3300d6f0b8f9f34034a29961a63b1d711de3d20/2020-08-24_16-21-56-自訂發票_-_Google_Chrome.png

at 2020-08-24 08:22, Support Team said: 自動樣式模板，應該是只可上傳 mrt文件的

at 2020-08-24 08:24, Kathine Cheng. said: 是在那一個板面？

at 2020-08-24 08:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8f2e2fc0364572438d05283727d02c3b7e273850/image.png

at 2020-08-24 08:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7de81a4fdbb72a260c6f48bfce73f044579e934d/image.png

at 2020-08-24 08:26, Kathine Cheng. said: 這是在那？

at 2020-08-24 08:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7aaa40247c446601d07f8a38a222fe2c033a826c/2020-08-24_16-27-24-紀錄_報價單_-_Google_Chrome.png

at 2020-08-24 08:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4192cc0bd01a6cce3cd1fefbd92269c530d10aa8/2020-08-24_16-27-17-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-08-24 08:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/60b6567a912f3bdc89923b57571095a68b1f09f5/2020-08-24_16-27-33-自訂報價單_-_Google_Chrome.png

at 2020-08-24 08:28, Kathine Cheng. said: 上傳的位置在？

at 2020-08-24 08:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b1396ac9d2461700926dbc6f1b9036bc6f0eafe3/圖片.png

at 2020-08-24 08:29, Kathine Cheng. said: 找到了

2020-08-24-Chat transcript on coweasy.com started on Monday, -0798.json

at 2020-08-24 09:05, Kathine Cheng. said: 客戶若是有deposit 在我司，自訂單中在那？

at 2020-08-24 09:07, Support Team said: 自訂發票沒有顯示客戶按金

at 2020-08-24 09:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/afa9989e89abbe3cb725947f7b127bc40c957f8c/2020-08-24_17-06-59-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-08-24 09:07, Support Team said: 需查看這個報表

at 2020-08-24 09:09, Kathine Cheng. said: 因我想在單中可扣除按金？如何辦？

at 2020-08-24 09:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8530a748a17d8b468fa21e49a3f9c549280bf53a/輸入頁面常問問題.png

at 2020-08-24 09:10, Support Team said: 請參考FAQ

at 2020-08-24 09:11, Kathine Cheng. said: 什麼來的？

at 2020-08-24 09:12, Support Team said: 發票輸入頁面 -> 常問問題 -> 客戶按金

2020-08-24-Chat transcript on coweasy.com started on Monday, -0799.json

at 2020-08-24 07:23, Dan. said: 您好，我请问一下，销售的先做了发票，然后客户退货退款了：我就这样操作：直接找到这张发票点击退货，做了销售退回-然后退款的时候再入银行存款负数

at 2020-08-24 07:24, Support Team said: 是的

at 2020-08-24 07:24, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/156e396de93416e5ac1d834bf3034f62bfa846e8/image.png

at 2020-08-24 07:24, Dan. said: 但账龄上会出现这个应收账款

at 2020-08-24 07:25, Dan. said: 按我上面说法做的话，应收账款不是没有了吗

at 2020-08-24 07:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c1c71b9edaa2cb1c178570706e7555df87187b9/-35-13-收款（客戶）.png

at 2020-08-24 07:25, Support Team said: 退貨

at 2020-08-24 07:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a926bb0899c23b0141f019c45a0f33a10c758b2f/-40-24-收款（客戶）.png

at 2020-08-24 07:25, Support Team said: 退款

at 2020-08-24 07:26, Support Team said: 是怎樣入？

at 2020-08-24 07:26, Dan. said: 我截图给你，看看我那错

at 2020-08-24 07:30, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/6caec7ac502f064bcaa0a4a360c6c969eaf8d567/image.png

at 2020-08-24 07:31, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/d323c557185d11dd79a7eae311d5c925e7393087/image.png

at 2020-08-24 07:31, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/e3a9bc48decf5508b8d80af11d69fcb7eb9a233f/image.png

at 2020-08-24 07:31, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/719be1bb5078472a729e22a31146cfdc50dd699e/image.png

at 2020-08-24 07:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/971bffb5196bd56665835eb3bb54f7ed4849caf4/image.png

at 2020-08-24 07:33, Dan. said: 上面的截图就是发票-收款；退回-退款

at 2020-08-24 07:33, Support Team said: 看這裡看看

at 2020-08-24 07:34, Support Team said: 可查看這張發票AR的往來

at 2020-08-24 07:34, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/11107fbaa390258bebf46ba8d5cbc4e1eef0ac78/image.png

at 2020-08-24 07:35, Support Team said: 這已經是 0 了

at 2020-08-24 07:36, Support Team said: 帳齡報表是查看什麼時間的

at 2020-08-24 07:36, Dan. said: 好

at 2020-08-24 07:36, Dan. said: 我这边看看

at 2020-08-24 07:40, Dan. said: 帳齡報表是查看什麼時間是：2019.04.01到2020.3.31的

at 2020-08-24 07:40, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/19c696e4d02b6249e2cf9da2e941873df48bb2e7/image.png

at 2020-08-24 07:41, Support Team said: 最後一張的退款日期是2020-09-06

at 2020-08-24 07:42, Dan. said: 那我这边要知道这一会计年度的，时间要怎么选择

at 2020-08-24 07:42, Dan. said: 我这边看看

at 2020-08-24 07:43, Support Team said: 因為是下年度才退款，所有帳齡報表沒有問題

at 2020-08-24 07:43, Dan. said: 明白了，谢谢.

at 2020-08-24 08:02, Dan. said: 平时会出现+的符号，我这边直接点击就可以增加了

at 2020-08-24 08:02, Dan. said: 怎么现在没有出现

at 2020-08-24 08:03, Support Team said: 是哪個頁面？

at 2020-08-24 08:03, Dan. said: 网络慢，图片没有发出去。就是初始余额

at 2020-08-24 08:04, Dan. said: 初始余额界面

at 2020-08-24 08:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/19d1844be7b82268d2c3a63cf8e755cadddb8b0b/2020-08-24_16-04-44-初始餘額_-_Google_Chrome.png

at 2020-08-24 08:05, Support Team said: 相同科目應該只有第一行有 + 號

at 2020-08-24 08:07, Dan. said: 怎么截图没有办法发送呢

at 2020-08-24 08:07, Dan. said: Unable to upload file"image.png", please try again.

at 2020-08-24 08:07, Dan. said: 提示是这样子的

at 2020-08-24 08:08, Support Team said: 另外，如果是初始餘額日期已凍結，或者初始餘額 ARAP 已收款付款，也不可以再更改初始餘額，儲存按鈕旁邊有提示

at 2020-08-24 08:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ccbe548d48655304afedd999b93234ac3bafc6c/2020-08-24_16-08-54-Dashboard_-_Google_Chrome.png

at 2020-08-24 08:09, Support Team said: 試試隱藏再顯示支援，看看可否發截圖

at 2020-08-24 08:10, Dan. said: 好

at 2020-08-24 08:11, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/f65eca53a93db5ed02c5c4bad4da72178eaae69c/image.png

at 2020-08-24 08:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2940365e209cf8f4a99ee481243bd4804cd4e7b7/image.png

at 2020-08-24 08:12, Support Team said: 看看這裡的提示

at 2020-08-24 08:13, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/38766f78c31e3c38870e575f7bda6d70a92c6cdf/image.png

at 2020-08-24 08:14, Support Team said: 初始餘額的AR已有付款，不能再改初始餘額

at 2020-08-24 08:15, Dan. said: 其他的也不能改了吗

at 2020-08-24 08:15, Support Team said: 是的

at 2020-08-24 08:15, Dan. said: 只能够删除AR才可以改？

at 2020-08-24 08:16, Support Team said: 要删除AR的付款才可以改

at 2020-08-24 09:14, Dan. said: 您好客户的预存款到出货了不会出现在收款那吗

at 2020-08-24 09:14, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/183bfe3c780ee25fa785226dd3d9739e03cf71e6/image.png

at 2020-08-24 09:14, Dan. said: 就是在这不会出现负数吗

at 2020-08-24 09:15, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/b482c742ea9b3270bf1b6b27974d30f26483f694/image.png

at 2020-08-24 09:15, Dan. said: 期初的

at 2020-08-24 09:18, Support Team said: 這張發票打開看看

at 2020-08-24 09:19, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/34032d3c2280d90544acbe56d6658c7f832cbff6/image.png

at 2020-08-24 09:19, Dan. said: 没有期初

at 2020-08-24 09:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7f57410aec952ec05211433f8bcd5abbf1e31e5d/圖片.png

at 2020-08-24 09:20, Support Team said: 這張發票打開看看

at 2020-08-24 09:20, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/a95641c82fc6de0dd6e66a078f9a472b3d9f8974/image.png

at 2020-08-24 09:21, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/a525742ab16cf03bd60dad52573f2d5e9285bfaa/image.png

at 2020-08-24 09:22, Dan. said: 是那出现问题了吗

at 2020-08-24 09:24, Support Team said: 這樣是入在按金科目了，操作和AR不同收款這裡只有AR，需要在發票或者收款時扣按金

at 2020-08-24 09:25, Dan. said: 所以不可以直接在余额表上增加？

at 2020-08-24 09:25, Support Team said: 是的，只會顯示AR

at 2020-08-24 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b193647f87d4bee2b596a1a4626b738e42f5ee4e/2020-08-24_17-25-14-收款（客戶）_-_Google_Chrome.png

at 2020-08-24 09:26, Support Team said: 可以收款時這樣扣按金

at 2020-08-24 09:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/80c618ada68ef0e8b188930348e68b34d8c93028/2020-08-24_17-06-59-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-08-24 09:26, Support Team said: 客戶按金紀錄/結餘在這個報表查看

at 2020-08-24 09:26, Dan. said: 我给做给你看看

at 2020-08-24 09:29, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/146a93a2778a5a3d0ba60ca23e1d5ce050e653d6/image.png

at 2020-08-24 09:30, Dan. said: 这样操作，不过期初的这个没有删除哦

at 2020-08-24 09:30, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4356f00fd9ec5684541453/v/fa80bee4d3336cf032f21528a81b4734af9be99c/image.png

at 2020-08-24 09:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b1785da329d0aeac8e3571ab9e8198feb5df4fba/圖片.png

at 2020-08-24 09:31, Support Team said: 發票這張是不會影響的，在這個報表查看

2020-08-25-Chat transcript on coweasy.com started on Tuesday,-0802.json

at 2020-08-25 06:38, Kathine Cheng. said: 我在自訂報價單中，在那可調整 x 和Y的數值？

at 2020-08-25 06:38, Support Team said: 什麼 x y？

at 2020-08-25 06:42, Kathine Cheng. said: 我在訂單中想調整欄位和欄位間的位置，怎樣做？

at 2020-08-25 06:46, Kathine Cheng. said: 例如：我想把 Foorband1的方塊調高一些，可以在那調？

at 2020-08-25 06:48, Support Team said: 看看 header / footer 的高度，有沒有吉位

at 2020-08-25 06:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/508a72bbaca8bd3f000f5b3289cde043ad1592eb/2020-08-25_14-46-06-發票_-_Google_Chrome.png

at 2020-08-25 06:49, Support Team said: 另外也看看 footer 的 properties

at 2020-08-25 06:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/048ead0c2303e2774a0f22dc99578c3fd1ddda9a/2020-08-25_14-48-53-發票_-_Google_Chrome.png

at 2020-08-25 06:50, Support Team said: 如果是print at bottom 就會直接放在頁面底部

at 2020-08-25 06:52, Kathine Cheng. said: 因為我看到有Footer ,有Page1 of 1，但列印時卻沒有。

at 2020-08-25 06:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c0a5222ec93f078057d4e33be78e3d34c53a9d8/2020-08-25_14-52-53-發票_-_Google_Chrome.png

at 2020-08-25 06:53, Support Team said: 請截圖給我們看看 properties 是怎樣設置

at 2020-08-25 06:58, Kathine Cheng. said: 我先試試

2020-08-25-Chat transcript on coweasy.com started on Tuesday,-0803.json

at 2020-08-25 07:59, Kathine Cheng. said: 我想將"報價單"改回英文，在那改？

at 2020-08-25 08:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/602b1c4d5735d1516b945686dc1227f3a55a7f9e/image.png

at 2020-08-25 08:02, Support Team said: {Quotation.Quotation} 是Variable，會根據列印時的語言顯示中文/英文

at 2020-08-25 08:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b71e0c54003daeebf45a9ccc42e294da1967dfa/image.png

at 2020-08-25 08:02, Support Team said: 如不需系統的Variable，可直接輸入文字，注意不要有 { } 符號

at 2020-08-25 08:26, Kathine Cheng. said: 在數量的顯示中，我不想要1.00個，不想要有小數，怎樣好？

at 2020-08-25 08:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c87b2083e930237a22898d6b3350a8aa9a8072d5/2020-08-25_16-29-31-報價單_-_Google_Chrome.png

at 2020-08-25 08:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8c4e9e40997923e6d8bde981208645ad63e336b5/2020-08-25_16-29-43-報價單_-_Google_Chrome.png

2020-08-25-Chat transcript on coweasy.com started on Tuesday,-0804.json

at 2020-08-25 08:19, Dan. said: 您好，我要按金状况的全部怎么查看

at 2020-08-25 08:19, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f449ee87b38ed17127f7855/v/bbff4813289eb49fcf9a38cc8c94e56edda3fb47/image.png

at 2020-08-25 08:20, Dan. said: 这个是要选择客户的

at 2020-08-25 08:20, Dan. said: 得一个一个去查

at 2020-08-25 08:22, Support Team said: 這個報表是要逐個查看的

2020-08-25-Chat transcript on coweasy.com started on Tuesday,-0805.json

at 2020-08-25 08:14, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/c8c4a9892e3b748f79a786f8ce72e4ad92ea65ca/image.png

at 2020-08-25 08:16, Uchee. said: 庫存移出, 我是按" 包" 計算, 但我見價格是用了" PCS" , 如何調整?

at 2020-08-25 08:21, Support Team said: 所有的庫存數量都會化做 PCS 來計算，不會會有 1包 + 1磅之類的計算這個報表應該只顯示PCS可以試試庫存流量報表，這裡會顯示原本使用的單位，但之後的計算也是會化做 PCS 再計算

at 2020-08-25 08:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e39b2c7bfee2e20279ae293ec5142b63123494cb/2020-08-25_16-18-33.png

at 2020-08-25 08:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3af12ebbf16e2d1ec09033ed7246fa844d5cdcc/2020-08-25_16-18-20-庫存流量報表_-_Google_Chrome.png

at 2020-08-25 08:24, Uchee. said: 即係點?

at 2020-08-25 08:25, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/a9bd9fd4e77b67afd4b6b477acc2dafc9993e985/image.png

at 2020-08-25 08:26, Uchee. said: 也是4.221

at 2020-08-25 08:26, Support Team said: 這裡bag 的數量和個的數量一樣，即是 1bag = 1個

at 2020-08-25 08:26, Uchee. said: 也是$4.21 ,

at 2020-08-25 08:27, Uchee. said: 1 BAG = 10 PCS

at 2020-08-25 08:30, Support Team said: bag 的數量和個的數量一樣請看看單位設置

at 2020-08-25 08:30, Uchee. said: 是PCS

at 2020-08-25 08:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f1bc88ff283af5ac5a45df2f9e0078543a031223/2020-08-25_16-30-52-多單位_-_Google_Chrome.png

at 2020-08-25 08:33, Uchee. said: 是不是按這樣調整才可以?

at 2020-08-25 08:33, Uchee. said: 會不會影響其他已開單?>\

at 2020-08-25 08:33, Support Team said: 這個 bag 會不會再拆開按個來採購/銷售？

at 2020-08-25 08:34, Support Team said: 更改單位比率，不會影響已輸入的單

at 2020-08-25 08:34, Uchee. said: 不會再拆, 一定是一包一包購買, 有時一範10包

at 2020-08-25 08:34, Support Team said: 開新單的時候才會使用新設置

at 2020-08-25 08:35, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/af22af06b71811b2b989c0999dc2eb8381827bcc/image.png

at 2020-08-25 08:35, Support Team said: 不拆的不需要設置，1比1就可以

at 2020-08-25 08:36, Uchee. said: 基礎單位要不耍改?

at 2020-08-25 08:36, Support Team said: 單位比率是採購時買1箱（1箱=50個）銷售時按個來賣這些情況才要單位比率

at 2020-08-25 08:37, Support Team said: 這個單位只是出單時自動選的單位

at 2020-08-25 08:38, Support Team said: 影響不大主要是盤點報表也會顯示這個單位

at 2020-08-25 08:38, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/0b9a86bffc1dac3c60dcfda6d6797c0096bf197f/image.png

at 2020-08-25 08:38, Uchee. said: it is right?

at 2020-08-25 08:39, Support Team said: 這個bag 不拆件買賣就不需要單位比率

at 2020-08-25 08:39, Uchee. said: 唔明

at 2020-08-25 08:39, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/df2227eef5dd0a8f9c92e44344dfa0b6396dba7d/image.png

at 2020-08-25 08:40, Uchee. said: 那個單價如何調回正確呢? 4

at 2020-08-25 08:42, Support Team said: 這個 item 在其他地區有沒有數量？

at 2020-08-25 08:42, Uchee. said: 是新warehouse

at 2020-08-25 08:43, Uchee. said: 之前其他倉有

at 2020-08-25 08:44, Support Team said: 看看其他倉入貨的單價

at 2020-08-25 08:48, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/22af6ed4d32373c6d4fe6155b3558eec153f6009/image.png

at 2020-08-25 08:50, Uchee. said: 另一個倉,先進先出NET COST 為何是0.26?

at 2020-08-25 08:50, Support Team said: 看看這個倉之前的紀錄

at 2020-08-25 08:52, Uchee. said: 沒有了是

at 2020-08-25 08:52, Uchee. said: NO LA

at 2020-08-25 08:53, Support Team said: 時間選前一些，看看這個倉之前的紀錄

at 2020-08-25 08:53, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/807868f9ecca9dbe8286916cb5ed1c50397ae599/image.png

at 2020-08-25 08:55, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/98f1fcc49e495973022655d123d69a63509bd816/image.png

at 2020-08-25 08:55, Support Team said: 這些是2.06是每件的價錢？1bag即是20.6？

at 2020-08-25 08:56, Uchee. said: 其實好簡單

at 2020-08-25 08:56, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/5169b1e61a00192ee373e3f99fca158347f5b17a/image.png

at 2020-08-25 08:57, Uchee. said: 講來講去, 這個290 包是扣的單價是扣了PCS 的, 不對

at 2020-08-25 08:58, Uchee. said: 應該要扣" BAG " 才是, 我是問這個應該如何ADJUST 最快?

at 2020-08-25 08:59, Support Team said: 之前的紀錄一直都是按PCS來買賣？

at 2020-08-25 08:59, Uchee. said: 是 PCS

at 2020-08-25 09:00, Support Team said: 這個產品不是拆開來賣的，但之前賣1包都當是賣10PCS這樣輸入？

at 2020-08-25 09:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9b9e0d7cf0d1a95409aa14520fc5630c357cb0cb/2020-08-25_17-01-46-多單位_-_Google_Chrome.png

at 2020-08-25 09:02, Uchee. said: 是1 箱= 按100 PCS 入

at 2020-08-25 09:02, Support Team said: 新增一個單位，這個產品，原本用bag 的單全部都改這個單位

at 2020-08-25 09:03, Support Team said: 留意轉單位後的單價是否bag

at 2020-08-25 09:03, Uchee. said: 真是唔明

at 2020-08-25 09:04, Uchee. said: 頭先你說不用改

at 2020-08-25 09:04, Uchee. said: 我現在入貨是用BAG 入

at 2020-08-25 09:05, Uchee. said: 我開單也是用BAG 扣的, 其實沒影響的

at 2020-08-25 09:06, Uchee. said: 說來說去....也沒說出如何解決

at 2020-08-25 09:07, Uchee. said: 單位我不改變是BAG, 我入貨是BAG一出INVOICE單也是BAG , 正常數量沒有錯

at 2020-08-25 09:07, Uchee. said: 現在是單價問題, 你明白不>

at 2020-08-25 09:09, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/1283ed0057df00b15bd2318b17a54657902d5340/image.png

at 2020-08-25 09:10, Uchee. said: 是不是按你這個圖調整之後, 單價便沒問題?

at 2020-08-25 09:16, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/2f5c69394c267234bccd075ba6cb89be46941d68/image.png

at 2020-08-25 09:16, Uchee. said: 按你圖做了BAG/10PCS

at 2020-08-25 09:17, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/106708af616673d49fb2fa67d6c2535394235660/image.png

at 2020-08-25 09:18, Uchee. said: 單價也沒改變

at 2020-08-25 09:22, Support Team said: 這些產品，所有用bag 的單據都要改

at 2020-08-25 09:23, Uchee. said: 改什麼?

at 2020-08-25 09:23, Uchee. said: 不是說之前不影響?

at 2020-08-25 09:24, Support Team said: 是因為不影響嗎，之前的1bag 都還是等於 1pc

at 2020-08-25 09:24, Support Team said: 所要剛才是叫你加一個單位 BAG/10PC

at 2020-08-25 09:25, Support Team said: 再將所有用了 bag 的單據，都改用新的單位

at 2020-08-25 09:25, Support Team said: 和要留意改單位後單價是否 1bag 的單價

at 2020-08-25 09:27, Uchee. said: 反過來說, 我把剛開的BAG, 改回PCS 也是可以對嗎?

at 2020-08-25 09:27, Support Team said: 數量也要改 pcs

at 2020-08-25 09:27, Support Team said: 單價應該還是pcs不會變

at 2020-08-25 09:28, Uchee. said: 是, 我改回, 入貨一向是PCS , 把開單改回PCS

at 2020-08-25 09:29, Uchee. said: 那變回復正常

at 2020-08-25 09:29, Uchee. said: 是8月突然轉BAG, 1-7月是PCS

at 2020-08-25 09:30, Uchee. said: 另外

at 2020-08-25 09:30, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/cf9fb3e4fd0d7a8c751da1de4c19e97e4a6629ba/image.png

at 2020-08-25 09:31, Uchee. said: 2019年12月31時由PROFIT LOSS 轉入BALANCE SHEET, 現在想CHECK 回多少已轉回PROFIT & LOSS 如何CHECK 到?

at 2020-08-25 09:33, Support Team said: 點解會有這麼多條？一般是每月/每年轉一次 closing 和 opening

at 2020-08-25 09:35, Support Team said: closing 和 opening 應該是一起做的，closing 日期是月尾/年末，opening 是下月/下年的1號，金額是一樣的

at 2020-08-25 09:36, Support Team said: 你看看 2020-01-01，是否和 2019-12-31對到

at 2020-08-25 09:50, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/c705d83d2fcd2a97ccb079392211e2f452252f68/image.png

at 2020-08-25 09:51, Support Team said: 這樣是只轉了closing 沒有轉 opening

at 2020-08-25 09:51, Uchee. said: 是

at 2020-08-25 09:51, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/9fd9aaf7ac806edfeabb24b7d84aaa4d9452ed0f/image.png

at 2020-08-25 09:52, Uchee. said: 在這裡做? 日期是選1/1/2020?

at 2020-08-25 09:54, Support Team said: 選closing 的日期

at 2020-08-25 09:54, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/8139d20d0957cf836ac76fce86058ea41f208077/image.png

at 2020-08-25 09:55, Uchee. said: 我見金額不是31/12/2019 的CLOSING STOCK AMOUNT?

at 2020-08-25 09:55, Uchee. said: 我知了,

at 2020-08-25 09:55, Uchee. said: 我要選地區

at 2020-08-25 09:56, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/78473251ad854f4479ac30e0f4cea0599fbcff65/image.png

at 2020-08-25 09:56, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/82a557d3835306e1a6fcedbebfdd0e29a57c143e/image.png

at 2020-08-25 09:57, Support Team said: 但你的closing是選120000

at 2020-08-25 09:58, Uchee. said: 轉出?

at 2020-08-25 09:58, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f44c4bf7b38ed17127c6b0d/v/489bdd17f1f9831754d7dc586d2ea8e027aae607/image.png

at 2020-08-25 10:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae29322d2f3429e0fb4424154fb2e32ef8902740/2020-08-25_17-59-52-httpsadderp.comReportCIT2.aspxDateFrom_3112.png

at 2020-08-25 10:00, Support Team said: 是的，這個科目和closing 一樣

2020-08-26-Chat transcript on coweasy.com started on Wednesda-0808.json

at 2020-08-26 04:39, Uchee. said: 上年有些STOCK 一次性全部出了COGS,但今年需要調整回在存貨內,

at 2020-08-26 04:39, Uchee. said: 如何在SYSTEM ADJUST?

at 2020-08-26 04:40, Support Team said: Ic, please wait

2020-08-26-Chat transcript on coweasy.com started on Wednesda-0810.json

at 2020-08-26 08:27, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4617237b38ed17129aef74/v/f323d205d1301788df9ab748430b309e81ed1593/image.png

at 2020-08-26 08:27, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4617237b38ed17129aef74/v/d1fc7709ef0cf6a591dd37cd4b31047c73cbb346/image.png

at 2020-08-26 08:28, Uchee. said: SAVE 不了.....

at 2020-08-26 08:28, Uchee. said: 我見VOUCHER 差異"0"

at 2020-08-26 08:29, Support Team said: in 2nd table, please try to add 1 more row to see, then save again

2020-08-26-Chat transcript on coweasy.com started on Wednesda-0813.json

at 2020-08-26 09:06, Celine Lo. said: Can i connect my website to you? any POS system connected?

at 2020-08-26 09:11, Celine Lo. said: and can i issue recurring invoices?

at 2020-08-26 09:42, Celine Lo. said: where do i record the time spent on a project?

at 2020-08-26 10:11, Support Team said: Actually for a project setup

at 2020-08-26 10:11, Support Team said: You may select the starting date, and ending date

at 2020-08-26 10:11, Support Team said: Can you find it?

at 2020-08-26 10:13, Support Team said: And you can import your sales records into our system through excel

at 2020-08-26 10:14, Support Team said: Our system has built-in POS system that can directly transfer to accounting records

at 2020-08-26 10:16, Support Team said: For the recurring invoices, yes, you may setup the period that you need to issue the recurring invoice, then the system can automatically generate invoices periodically

2020-08-27-Chat transcript on coweasy.com started on Thursday-0817.json

at 2020-08-27 09:15, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4779457b38ed1712d60a84/v/340b6aaa9038c891659051b77fa1c13b2898f990/image.png

at 2020-08-27 09:17, Support Team said: 這裡應該有刪除，已向同事反映

at 2020-08-27 09:17, Daniel Hui. said: thank

at 2020-08-27 09:18, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4779457b38ed1712d60a84/v/5bb41f4e312a12884d10278bb1df11dfd645be5f/image.png

at 2020-08-27 09:23, Support Team said: 這裡應該要選擇item，系統才會比較庫存編號來篩選，直接打字不work

at 2020-08-27 09:25, Daniel Hui. said: thnaks

2020-08-28-Chat transcript on coweasy.com started on Friday, -0818.json

at 2020-08-28 02:29, Tack. said: Good morning

at 2020-08-28 02:30, Tack. said: I would like to know that how many users are able to use this account?

at 2020-08-28 02:31, Support Team said: Client may subscribe the number as they need

at 2020-08-28 02:32, Support Team said: in trial period, you have 1 admin + 1 user

at 2020-08-28 02:32, Support Team said: Just subscribe 5 users each time

at 2020-08-28 02:32, Tack. said: Please advice us how to add user

at 2020-08-28 02:33, Support Team said: File :

at 2020-08-28 02:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/48d483c5127055ee1f2f3eb2e712adf9d00b4fb9/2020-08-28_10-33-44-Dashboard_-_Google_Chrome.png

at 2020-08-28 02:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b7ef31a7d072ca17b4ad34d6dbd4699fb64bc01d/2020-08-28_10-35-23-Dashboard_-_Google_Chrome.png

at 2020-08-28 02:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b887c2837a0351a3fe1febbf94ade94df3cea352/2020-08-28_10-35-36-User_Management_-_Google_Chrome.png

at 2020-08-28 02:36, Support Team said: after subscribed extra user, can add user login in user management

at 2020-08-28 02:37, Tack. said: How to add user?

at 2020-08-28 02:37, Tack. said: sorry i found the function

at 2020-08-28 02:55, Tack. said: Is it possible toprint out of Payment Voucher?

at 2020-08-28 02:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c6f54503747cb515eac0e8aad73346ff2c69c6ed/2020-08-28_10-56-27-Payment_(Suppliers)_-_Google_Chrome.png

2020-08-28-Chat transcript on coweasy.com started on Friday, -0820.json

at 2020-08-28 03:29, Tack. said: Could you please tell me again how to print out of Payment Voucher?

at 2020-08-28 03:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eaea91549ec493816faedb7325da27506a062be6/圖片.png

at 2020-08-28 03:42, Tack. said: I would like to change Bank/Cash (Director) to a new account... Could you please tell me how do adjust?

at 2020-08-28 03:42, Support Team said: change account No. and name?

at 2020-08-28 03:43, Tack. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4879ee7b38ed1712c8bada/v/7b940307b36f8015c59fb83f4335f66f054482ee/image.png

at 2020-08-28 03:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b7ab80cf744cb8157fe9dcd8d9bba9c15312a80/2020-08-28_11-43-01-Chart_of_Accounts_-_Google_Chrome.png

at 2020-08-28 03:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/944831257762a35edb4f8f63328e98a76c2f0209/2020-08-28_11-42-46-(Main_Page)_Accounting_-_Google_Chrome.png

at 2020-08-28 04:33, Tack. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4879ee7b38ed1712c8bada/v/d0702da81db7070598c6eb55a3199070a03fea8a/image.png

at 2020-08-28 04:34, Tack. said: Please advise me to change V100 to another name

at 2020-08-28 04:46, Tack. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4879ee7b38ed1712c8bada/v/f23c20cac9f4d27d3cf9e9c70183712fcad775c4/image.png

at 2020-08-28 04:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bfd50b407da17916cd8df8422bfbc449980a21fe/2020-08-28_12-47-09-Staff_Vendor_-_Google_Chrome.png

at 2020-08-28 04:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ed49af593cd129eb496d203ec95014b2352af4ac/2020-08-28_12-46-54-(Main_Page)_Payroll_or_Expense_-_Google_Chrome.png

at 2020-08-28 04:47, Tack. said: I would like to change Code name... please advise how to do it

at 2020-08-28 04:48, Support Team said: you need to delete related expense and payment before modify the code

2020-08-28-Chat transcript on coweasy.com started on Friday, -0821.json

at 2020-08-28 04:37, Daniel Hui. said: Hi Tracy, please advise where could I get the Customer Deposit summary/list.

at 2020-08-28 04:37, Daniel Hui. said: Customer Deposits received did not include in Customer Statement?

at 2020-08-28 04:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8a2b5e2062152e7d10d540a993c67b2c3a3e2642/2020-08-28_12-38-17-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

2020-08-28-Chat transcript on coweasy.com started on Friday, -0824.json

at 2020-08-28 08:13, Tack. said: Can we add 3 users more for this account?

at 2020-08-28 08:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/05319142a47f4f74ecf771e110b89f110f5f1641/圖片.png

at 2020-08-28 08:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/99a6d6e845be985aaba3d4bc22d8b0ddaebdc1c3/圖片.png

at 2020-08-28 08:14, Tack. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f48b9c67b38ed17123d8c6e/v/d3a8546bd9dcc11e1ca8dc4f716ddedae2406159/image.png

at 2020-08-28 08:14, Tack. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f48b9c67b38ed17123d8c6e/v/4c624e58b5722ed5f64333ae132ecf5f640ee4bb/image.png

at 2020-08-28 08:15, Tack. said: I did as your suggest but I am still able to add only 1 user

at 2020-08-28 08:16, Support Team said: need to subscribe usage period and extra users

at 2020-08-28 08:16, Support Team said: File :

at 2020-08-28 08:17, Support Team said: the subscription will be started after trial period ended

at 2020-08-28 08:18, Tack. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f48b9c67b38ed17123d8c6e/v/f0be6689938ec106b5a1538b816239f0e848aaf0/image.png

at 2020-08-28 08:19, Tack. said: Can we pay USD1,146.00 ended of the trail period?

at 2020-08-28 08:20, Support Team said: you can still login and subscribe after trial period

2020-08-28-Chat transcript on coweasy.com started on Friday, -0825.json

at 2020-08-28 08:46, Alvin. said: Where are the Chart of Accounts Templates located now?

at 2020-08-28 08:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c374e87342063628f4de067e8b82a2021257e96b/2020-08-28_11-42-46-(Main_Page)_Accounting_-_Google_Chrome.png

at 2020-08-28 08:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e9c45b40d1d380df1f055255bb4f7f619505eca8/2020-08-28_16-47-10-Chart_of_Accounts_-_Google_Chrome.png

at 2020-08-28 08:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4795227abd1fd3b6b68882543938367ae01c1c9d/2020-08-28_16-47-17-Insert_Data_(remains_existing_data)_-_Google_Chrom.png

at 2020-08-28 08:47, Support Team said: export data / blank template

at 2020-08-28 08:51, Alvin. said: :smile:thanks

at 2020-08-28 08:56, Alvin. said: I would also like to ask - are there any default or recommended accounts to handle Dividend paid ?

at 2020-08-28 08:58, Support Team said: You may create a Dividend paid item under EXPENSE nature

at 2020-08-28 09:04, Alvin. said: can I offset it to the retained earnings account directly? or create a dividend paid account that is grouped with the retained earnings account?

at 2020-08-28 09:12, Support Team said: 其實這方面是你目前真實賬目派發分紅是在哪一個年度內出現，自行決定處理。其實你們也知道會計角度是那樣輸入，整體上在系統我們是兩種方式也能配合

at 2020-08-28 09:32, Alvin. said: I mean is it possible to show a second account item grouped under Retained Earnings?

at 2020-08-28 09:33, Alvin. said: Because I created a 35120 account under retained earnings, but in BS can't show separate line item no matter 2nd 3rd level

at 2020-08-28 09:40, Support Team said: 我明白你意思，但一般來說，如果是扣回上年度花紅支出，是直接在retained earnings 扣減，當然你可以再建立另一個項目性質為資本，另外建立一個 item處理

2020-08-31-Chat transcript on coweasy.com started on Monday, -0827.json

at 2020-08-31 02:30, BILLY FONG. said: 請問我完成了一張採購單, 現要做收貨. 如何找回採購單?

at 2020-08-31 02:31, Support Team said: 但你做完採購單已收了貨，你不是說做完一張採購訂單？

at 2020-08-31 02:31, BILLY FONG. said: 未做收貨

at 2020-08-31 02:32, Support Team said: 那你應該是說做完一張採購訂單是嗎？

at 2020-08-31 02:32, BILLY FONG. said: yes

2020-08-31-Chat transcript on coweasy.com started on Monday, -0828.json

at 2020-08-31 03:11, joanne@onwon.com.hk. said: hello Tracy, I would like to ask how to create a credit note against a specific invoice? Thank you!

at 2020-08-31 03:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f61ca876c2ad3034ac0b777269c6b541734d4351/2020-08-31_11-12-22-收款（客戶）_-_Google_Chrome.png

at 2020-08-31 03:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7a8a09082dff137f60b8f3d3ac86bdfea3ac186/2020-08-31_11-13-27-收款（客戶）_-_Google_Chrome.png

at 2020-08-31 03:16, Support Team said: 收款->選客戶->退貨儲存後可出 Credit Note

at 2020-08-31 03:22, joanne@onwon.com.hk. said: Thank you. After doing the above steps, then the process is completed?

at 2020-08-31 03:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/78f0a9b6d5e7237f15bac2341922f9f926c5b538/-19-16-收款（客戶）.png

at 2020-08-31 03:28, Support Team said: 之後收下一張發票款項時，可以選這張發票的Credit 來扣

at 2020-08-31 03:32, joanne@onwon.com.hk. said: 如果客戶未付款,但退了貨。所以要取消invoice而做credit note.程序也是一樣嗎?

at 2020-08-31 03:33, Support Team said: 一樣，未收款時會直接 settle 發票，沒有後續的操作收過款項再退貨，之後才會有Credit 可扣

at 2020-08-31 03:35, joanne@onwon.com.hk. said: 好的謝謝:relaxed:

2020-08-31-Chat transcript on coweasy.com started on Monday, -0829.json

at 2020-08-31 03:18, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4c62c77b38ed1712c7ec91/v/23158bbcc9d81a7fb0a3069968c2a6d9e01fd52f/image.png

at 2020-08-31 03:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/46302aaaa4690455a06f41c0e5f2fe38e966f244/2020-08-31_11-21-44-銷售（出貨）_-_Google_Chrome.png

at 2020-08-31 03:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c7fbdc71c0d544a2aa3c6a1642512e26ed7823f/2020-08-31_11-21-22-下拉紀錄_-_Google_Chrome.png

at 2020-08-31 03:22, Support Team said: 這裡顯示客戶/供應商/庫存輸入過的單價/折扣/規格等資料如有入錯的，可以在這裡刪除

at 2020-08-31 03:40, Daniel Hui. said: thank

2020-08-31-Chat transcript on coweasy.com started on Monday, -0830.json

at 2020-08-31 06:59, Kathine Cheng. said: 如何可修改密碼？

at 2020-08-31 07:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2184556dd0309e88115023d653fb6729609c56e9/-36-22-用戶管理.png

at 2020-08-31 07:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a952306ccd8a88d62f4ad4cb7b91d15c618d6fcc/-22-17-User_Management.png

at 2020-08-31 07:01, Kathine Cheng. said: user manager 在那？

at 2020-08-31 07:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/12aa77e0fe7a95e37c41e612d6123f531e7e7d06/圖片.png

at 2020-08-31 07:03, Kathine Cheng. said: 看到了，謝謝。

at 2020-08-31 07:25, Kathine Cheng. said: 在新的報價單中已放入銷售員名字，但要儲存時，卻又再要求輸入銷售員名字，為何？

at 2020-08-31 07:28, Support Team said: 是怎樣提示，請截圖

at 2020-08-31 07:29, Kathine Cheng. said: 如何截圖？

at 2020-08-31 07:30, Support Team said: 鍵盤按 print screen 後在這裡貼上

at 2020-08-31 07:30, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4c9d0b7b38ed17120cf3f2/v/89f00d70506a088274fc66ce5f28fbc2bf66ea44/image.png

at 2020-08-31 07:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/387a6f58235f8a7d88b29bdbb262a74bf22aee1a/2020-08-31_15-31-26-報價單_-_Google_Chrome.png

at 2020-08-31 07:31, Support Team said: 這個提示？

at 2020-08-31 07:32, Kathine Cheng. said: 是的

at 2020-08-31 07:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e6838e9c2d44365970a295c1ac8b93704796211d/image.png

at 2020-08-31 07:34, Support Team said: 應該是這行也要選

at 2020-08-31 07:42, Kathine Cheng. said: 為何我在報價單中，輸入折扣時是在最後一行，為何到了發票時卻跳到最上一行呢？

at 2020-08-31 07:46, Support Team said: 我們試不到這個情況，報價單和轉至發票的2個頁面請截圖給我們看看

at 2020-08-31 07:46, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4c9d0b7b38ed17120cf3f2/v/16b71a250236895b8a10cf8433b069dc93fdb2f2/image.png

at 2020-08-31 07:47, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4c9d0b7b38ed17120cf3f2/v/d9df830af4ade8c6d655655d562b97464a3c51c6/image.png

at 2020-08-31 07:48, Kathine Cheng. said: 第一張是發票，這一張日報價單

at 2020-08-31 07:50, Kathine Cheng. said: 可看到一張的折扣在頂，一張折扣在下。

at 2020-08-31 07:52, Support Team said: 發票試試刪除折扣，再加一次，看看次序有沒有問題我們轉交給同事檢查這個情況

at 2020-08-31 07:54, Kathine Cheng. said: 現在又好了。

at 2020-08-31 08:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/026fafb7b1b6768f26a5dbe7a883713de4e3ecfd/image.png

at 2020-08-31 08:01, Support Team said: 發票科目這裡

at 2020-08-31 08:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e169fa822d14fc908291033dd07b7c77eea722b/2020-08-31_16-00-44-庫存_-_Google_Chrome.png

at 2020-08-31 08:02, Support Team said: 看看庫存資料，預設銷售科目，這裡是否選了 16110

at 2020-08-31 08:02, Support Team said: 一般這裡不選擇，或者是選相關的收入科目

2020-08-31-Chat transcript on coweasy.com started on Monday, -0831.json

at 2020-08-31 09:02, Dan. said: 您好，我请问一下，我的科目编码发错顺序了

at 2020-08-31 09:02, Dan. said: 这个可以更改吗

at 2020-08-31 09:02, Dan. said: 放错

at 2020-08-31 09:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/618aa3cdcb2e9553e1fb6600fb21fef11b35744d/-45-18-(主頁)_會計.png

at 2020-08-31 09:06, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4cb4e07b38ed171212fd7f/v/d8a9f16b04376cc3e16983f0117a3c8280b338dd/image.png

at 2020-08-31 09:07, Support Team said: 如已使用，只可以改編號/名稱，不能改性質

at 2020-08-31 09:08, Support Team said: 如需修改科目性質：新增科目，再修改單據將舊科目改為新科目，之後刪除舊科目

2020-08-31-Chat transcript on coweasy.com started on Monday, -0832.json

at 2020-08-31 08:31, Kathine Cheng. said: 我想不要報價單中庫存項目的顏色，可在那取消？

at 2020-08-31 08:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14cb4c13b1f8d6ef566edba3422c08e1ced6e2d3/請參考常問問題.png

at 2020-08-31 08:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c80b34439ee7c9417d0983579aa94769fc09b190/2020-08-31_16-32-47-發票_-_Google_Chrome.png

at 2020-08-31 08:33, Support Team said: 模板這裡修改 even odd style

at 2020-08-31 08:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e8f33df9acb07205efe99ed8572bceced458516d/2020-08-31_16-33-50-發票_-_Google_Chrome.png

at 2020-08-31 08:34, Support Team said: 或者這裡可以改顏色

2020-09-01-Chat transcript on coweasy.com started on Tuesday,-0833.json

at 2020-09-01 04:58, Daniel Hui. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4db11a7b38ed1712d55bf9/v/ee5845eea252e83cb8f5f41dde4a24d59484f3b1/image.png

at 2020-09-01 05:01, Support Team said: 會有重複，同1月份要先刪除之前的再做

at 2020-09-01 05:05, Daniel Hui. said: 如何刪除

at 2020-09-01 05:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d6ed07e9799427fe7499f8635d826df9abd27b17/2020-09-01_13-06-36.png

at 2020-09-01 05:08, Support Team said: 在這個紀錄搜尋

2020-09-01-Chat transcript on coweasy.com started on Tuesday,-0834.json

at 2020-09-01 05:20, V1598585316528551 said: 想請問貴公司提供的服務是否包括產生年度報稅表或簿記服務

at 2020-09-01 05:21, Support Team said: 是的，用戶只需在我們平台輸入紀錄，到公司連結的時候，便能產生相關財務報表，包括：資產負債表、損益表等等，提交會計師樓做核數

at 2020-09-01 05:22, V1598585316528551 said: 財務報表的服務是初創雲就有嗎還是小企雲或企業雲

at 2020-09-01 05:22, Support Team said: 不需要，初創雲已經有齊全的財務報表供核數之用

at 2020-09-01 05:22, V1598585316528551 said: 敝公司大概只有五個人的規摸是室內設計公司想請問你們比較推薦哪一種package?

at 2020-09-01 05:24, Support Team said: 其實使用哪種模式是視乎貴公司需不需要，除會計之外也需要用我們系統出發票給你的客戶？或管理相關的獨立Project?

at 2020-09-01 05:24, V1598585316528551 said: 是有開立QUO/INV的需要

at 2020-09-01 05:24, V1598585316528551 said: 也有管理專案的需要

at 2020-09-01 05:25, Support Team said: 明白，那便請註冊企業雲服務

at 2020-09-01 05:26, Support Team said:
https://www.coweasy.com/Cloud/Trial_Professional.aspx?lite=1

at 2020-09-01 05:26, Support Team said: 免費註冊可使用14天

2020-09-02-Chat transcript on coweasy.com started on Wednesda-0835.json

at 2020-09-02 04:22, Tommy. said: 請問報價單那個位置可以輸入數量

at 2020-09-02 04:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/34bcf4890bffa1494ef4c509dec2ab236fdb10aa/image.png

at 2020-09-02 04:26, Tommy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f1e0b7b38ed1712a3a3f4/v/a5fd6ae114f049a799e16857d576bf10bcf99f7a/螢幕截圖_2020-09-02_下午12.25.35.png

at 2020-09-02 04:26, Tommy. said: 我沒有數量這個欄位

at 2020-09-02 04:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f83bdd4c33a5015b309e4a34d9702ee578423e06/image.png

at 2020-09-02 04:34, Tommy. said: 收到，但當我新增這個欄位後，導出來的報價單第一欄的資料便會消失了

at 2020-09-02 04:45, Support Team said: 導出是指print PDF？

at 2020-09-02 04:46, Tommy. said: yes

at 2020-09-02 04:47, Support Team said: 如有輸入庫存就只顯示庫存沒有庫存的才會直接顯示科目

at 2020-09-02 04:49, Support Team said: 可以試試將科目的說明放在庫存的規格/說明欄位，或者輸入頁面最低的說明1/說明2欄位

at 2020-09-02 04:50, Tommy. said: noted with thanks

at 2020-09-02 04:56, Tommy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f1e0b7b38ed1712a3a3f4/v/9dac48247a663bf84bb2bbea9d9ad1e7cb50e3b7/螢幕截圖_2020-09-02_下午12.55.43.png

at 2020-09-02 04:56, Tommy. said: 我想將「規格」名稱改為「內容」請問如何修改

at 2020-09-02 05:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1f7f4ca23b53b65851194f6db5b36fdb61993b4f/2020-09-02_12-57-20-報價單_-_Google_Chrome.png

at 2020-09-02 05:00, Support Team said: 這裡直接輸入文字

at 2020-09-02 05:01, Support Team said: 直接輸入的文字不要有 {}

at 2020-09-02 05:01, Tommy. said: let me try

2020-09-02-Chat transcript on coweasy.com started on Wednesda-0836.json

at 2020-09-02 04:47, Ms Mak. said: 會有job costing or job ledger嗎

at 2020-09-02 04:50, Support Team said: 我們在企業運模式有project 管理模組，當用戶輸入所有收入、採購、以至任何支出紀錄的時候，也可選擇指定的project，然後在project分析報表查看獨立的收支狀況分析報表

at 2020-09-02 04:51, Ms Mak. said: 可以無上限開設公司帳目?

at 2020-09-02 04:52, Support Team said: 1個帳戶只可開1間公司的賬

at 2020-09-02 04:52, Support Team said: 請問是否會計師樓/會計服務公司？

at 2020-09-02 04:53, Ms Mak. said: 會計服務公司

at 2020-09-02 04:53, Support Team said: 那你可以申請我們另一網站

at 2020-09-02 04:54, Support Team said: www.HKCAA.net

at 2020-09-02 04:54, Support Team said: 可以用一個固定年費便可開立無上限獨立帳目使用

at 2020-09-02 04:55, Ms Mak. said: 有無免費試用

at 2020-09-02 04:55, Support Team said:
https://coweasy.com/CPA/CPARegister.aspx

at 2020-09-02 05:02, Ms Mak. said: 已經登入，哪裡找到會計系統及試用

at 2020-09-02 05:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/af8930bb1540cf7e669267a6d2dd68561fb8c537/2020-09-02_13-04-04-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-09-02 05:04, Support Team said: 現在CRM新增客戶，再將客戶轉為 bookkeeping account

at 2020-09-02 05:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9996f40445d44d8768b56fc3ec185bc12e4270d6/2020-09-02_13-05-07-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-09-02 05:05, Support Team said: 在這裡進入該公司會計帳套

at 2020-09-02 05:13, Ms Mak. said: 新增(同步匯率)，這個是自己輸入匯率嗎? 與新增，有何分別

at 2020-09-02 05:15, Support Team said: 同步會每個工作天自動更新匯率

at 2020-09-02 05:16, Ms Mak. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f231f7b38ed1712fd23ef/v/b12e4dc7ca2fb631bf37d28c1907129ba29d5791/image.png

at 2020-09-02 05:16, Ms Mak. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f231f7b38ed1712fd23ef/v/09d20701db5017751257c306771542f72262ca4c/image.png

at 2020-09-02 05:18, Ms Mak. said: 系統內的港元，同步匯率是N/A，如果蠹換設定，將它跟USD掛上?

at 2020-09-02 05:18, Ms Mak. said: *轉換

at 2020-09-02 05:21, Support Team said: 明白，請稍等

at 2020-09-02 05:21, Support Team said: 本幣 HKD，本幣的匯率固定是1外幣USD，1 USD = 7.75 HKD，外幣的匯率才會自動更新

at 2020-09-02 05:23, Support Team said: 如你需要固定不需每日更新可選擇這個按鈕

at 2020-09-02 05:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/735ff92beb8a6e3216495a7957a17b15c0929939/Screenshot_20200902-132302_Photos.jpg

at 2020-09-02 05:24, Ms Mak. said: 同步旁邊的box，不要tick，就可以固定，是這樣嗎

at 2020-09-02 05:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0addaaa146a2249c964751c139f1d55194293f02/2020-09-02_13-26-03-多貨幣_-_Google_Chrome.png

at 2020-09-02 05:26, Support Team said: 是的

at 2020-09-02 05:29, Ms Mak. said: 如果add a new customer資料? and vendors 資料

at 2020-09-02 05:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d769c8994ba1a2caf17ba5e941b842149515b85/2020-09-02_13-30-12-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-09-02 05:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e1d78036307366bf4b42a6820a6c30ada936dd8b/2020-09-02_13-30-47-客戶資源管理_-_Google_Chrome.png

2020-09-02-Chat transcript on coweasy.com started on Wednesda-0837.json

at 2020-09-02 06:46, Ms Mak. said: 企業雲的運作專區，有銷售(批發)及零售，如果是software trading company，好像沒找到相關，怎樣輸入銷售

at 2020-09-02 06:47, Support Team said: 在銷售(批發)輸入

at 2020-09-02 06:48, Ms Mak. said: 然後?

at 2020-09-02 06:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b8e2a6487d6dd49f8f9e3ffe968e3a372ba155fa/2020-09-02_14-48-45-銷售（出貨）_-_Google_Chrome.png

at 2020-09-02 06:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b91cbf16ba62c114fa20c0c442ba2a6bef930eb/2020-09-02_14-48-58-傳票_-_Google_Chrome.png

at 2020-09-02 06:51, Support Team said: 如果只需要book數，在會計輸入->會計人員輸入這裡，可以直接debit credit 輸入

at 2020-09-02 06:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3919c9622fa9727fa7513bb4bc3acebce2704e98/-09-32-(主頁)_會計.png

at 2020-09-02 06:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/256c545239079d13af8c9d23bbed24f723c80e96/-09-45-(主頁)_會計.png

at 2020-09-02 06:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f2693181568ecbd9cbbf09adb4de0339dca9f3f8/-03-59-會計人員輸入.png

at 2020-09-02 06:53, Ms Mak. said: 但是，想問下怎樣做job ledger?

at 2020-09-02 06:54, Ms Mak. said: job report? job register?

at 2020-09-02 06:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/644bb332af0f24de568d7a6578aee9ab770da278/-22-02-(主頁)_工程_店舖.png

at 2020-09-02 06:55, Support Team said: project / shop 這裡

at 2020-09-02 06:55, Support Team said: 每條entry可以選project之後可按 project 查看 P&L

at 2020-09-02 06:57, Ms Mak. said: 會計人員輸入，是否也可以做project?

at 2020-09-02 06:57, Support Team said: 是的

2020-09-02-Chat transcript on coweasy.com started on Wednesda-0838.json

at 2020-09-02 07:28, Tommy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f46847b38ed1712a8f8b6/v/79235727c93e436d141d21e5fe0bfb31c8536f3d/螢幕截圖_2020-09-02_下午3.28.08.png

at 2020-09-02 07:28, Tommy. said: 我在這個位置有輸入銷售員但報價單沒有顯示

at 2020-09-02 07:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7aea10e13d396ddf251d2263a87a06a22e72d098/2020-09-02_15-30-06-報價單_-_Google_Chrome.png

at 2020-09-02 07:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8fcc3d407e2eeaf2bb80c563f00b723933bf4414/2020-09-02_15-30-20-報價單_-_Google_Chrome.png

at 2020-09-02 07:32, Support Team said: 自訂報價單，試試改為 Inventory -> Project Code / Name

at 2020-09-02 07:35, Tommy. said: done

2020-09-02-Chat transcript on coweasy.com started on Wednesda-0839.json

at 2020-09-02 06:48, 胡生. said: 请问下，科目设置中，较多科目用不到的，能否删除呢？

at 2020-09-02 07:03, 胡生. said: 可以回答吗？

at 2020-09-02 07:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/45c7fbf31d24b65a5fa76be08e32ccfd49c1b4da/-27-53-科目列表.png

at 2020-09-02 07:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f66683a6a1de89274108742aeb6d7da1978ba30b/-45-18-(主頁)_會計.png

at 2020-09-02 07:12, 胡生. said: 那对于应收、应付、其他应收、其他应付等，涉及到较多客户、供应商的，如何设置期初初始数据呢？

at 2020-09-02 07:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b21135b92b87d7f865bb4cba5acdacc97e0bb09f/2020-09-02_15-15-50-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-09-02 07:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/81a35d1c40b5d91e079621639eb179055a2319ff/2020-09-02_15-15-05-初始餘額_-_Google_Chrome.png

at 2020-09-02 08:10, 胡生. said: 请问CowEasy 记账时，费用科目能否按车间进行归类？

at 2020-09-02 08:11, 胡生. said: 如某月A车间发生费用支出100元，B车间支出200元等等，记账只用一个账套，将费用分别归入A车间、B车间，月末按车间出具损益表。

at 2020-09-02 08:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a8f3ca7bb313bd9531cfc47aaec41ae0ed1eb139/2020-09-02_16-12-12-會計人員輸入_-_Google_Chrome.png

at 2020-09-02 08:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/245daa4d0e15a923f25f6db4bce665dfafd5aaa9/2020-09-02_16-12-29-(主頁)_工程／店舖／銷售員_-_Google_Chrome.png

at 2020-09-02 08:13, Support Team said: 輸入時選工程/店鋪工程 P&L 可查看這2個報表

2020-09-02-Chat transcript on coweasy.com started on Wednesda-0841.json

at 2020-09-02 06:58, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f40fc7b38ed171233cedc/v/43530554eba2965ab36eeebf3a72b9c06580f214/image.png

at 2020-09-02 06:59, Support Team said: 如有中文，字體應該選Arial Unicode MS，或新細明體等中文字體，如果選Arial，Times New Roman這些英文字體，PDF是不能顯示中文的

at 2020-09-02 07:08, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f40fc7b38ed171233cedc/v/399bfdcce799ca1936719fcec738b03f6cb17e69/image.png

at 2020-09-02 07:09, Kathine Cheng. said: 我想調整紅格內的相距離

at 2020-09-02 07:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b09004d0251c80bf4e8e825a8db30c101fdae1ac/image.png

at 2020-09-02 07:10, Support Team said: 這裡行距

at 2020-09-02 07:11, Kathine Cheng. said: 但不能少於1

at 2020-09-02 07:14, Support Team said: 試試不set word wrap，1行夠不夠位顯示

at 2020-09-02 07:16, Kathine Cheng. said: 但總有碰上不夠長的位，

at 2020-09-02 07:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c390e548b413bb876712a14b16823deae197be1/2020-09-02_15-27-31-發票_-_Google_Chrome.png

at 2020-09-02 07:28, Support Team said: 試試line spacing 這裡直接入

at 2020-09-02 07:30, Kathine Cheng. said: 已ok, 謝謝

at 2020-09-02 08:41, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f40fc7b38ed171233cedc/v/724e936c491a1e52a2907ab22b8c91485f8766e5/image.png

at 2020-09-02 08:42, Kathine Cheng. said: 我如何能取消有顏色的欄格？

at 2020-09-02 08:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fff263125470443a86f12e34fbc293753fad767/EVENODD.png

at 2020-09-02 08:45, Support Team said: 看看 data 的 Even Odd style

at 2020-09-02 08:54, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f40fc7b38ed171233cedc/v/fa75769fa82c324886644b8a519ad5180d784e0c/image.png

at 2020-09-02 08:55, Kathine Cheng. said: 找不到Even Odd style

at 2020-09-02 09:04, Support Team said: 先選 data1，再看 properties

at 2020-09-02 09:06, Kathine Cheng. said: 是在那裏修正嗎？

at 2020-09-02 09:07, Support Team said: even odd 2 項都選 none

at 2020-09-02 09:08, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f40fc7b38ed171233cedc/v/84769e356b0a3b9a0a8013595b9968a1dcd3d96a/image.png

at 2020-09-02 09:09, Support Team said: data1 的高度

at 2020-09-02 09:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1207511ea14ef237833e774788dd56f2d44ca1e1/image.png

at 2020-09-02 09:10, Support Team said: 最低這裡有吉位

at 2020-09-02 09:13, Kathine Cheng. said: 這位置在那調？

at 2020-09-02 09:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ce5ea6d78082f21eccbb8883771e9d10b26a124/2020-09-02_17-14-23-報價單_-_Google_Chrome.png

at 2020-09-02 09:15, Support Team said: 直接用滑鼠較，或者在 properties 改

at 2020-09-02 09:25, Kathine Cheng. said: 沒有用

at 2020-09-02 09:26, Support Team said: data1 截圖給我們看看

at 2020-09-02 09:27, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f40fc7b38ed171233cedc/v/b8c08f4a5f43633c63aed0585f092284b48720b8/image.png

at 2020-09-02 09:27, Support Team said: 試試 1.0 或者 0.8

at 2020-09-02 09:28, Kathine Cheng. said: 已試過，冇用，是變小了一點

at 2020-09-02 09:30, Kathine Cheng. said: 我調到0.1都尚存在，但調到0，就全不見了

at 2020-09-02 09:30, Support Team said: 0.8 的 designer 和 preview 都截圖看看

at 2020-09-02 09:31, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f40fc7b38ed171233cedc/v/c001761c56d1b08797e1d30309c9156f41e7ffd9/image.png

at 2020-09-02 09:32, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f40fc7b38ed171233cedc/v/03a9d93e21f79bc64a3766068b288984d68a1b2a/image.png

at 2020-09-02 09:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a8f9494e4918f9d0776066d18f028ffe162abe4c/2020-09-02_17-33-21-報價單_-_Google_Chrome.png

at 2020-09-02 09:34, Support Team said: 那應該是上面有吉位看看data1 裡面的欄位，top 是否 0

at 2020-09-02 09:36, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f4f40fc7b38ed171233cedc/v/270f303a8247770c42ec80f4824d3e33e4f24270/image.png

at 2020-09-02 09:37, Kathine Cheng. said: 已改回 0，已好了。

at 2020-09-02 09:39, Kathine Cheng. said: 但我想在方格中的字往下一點，可以在那弄？

at 2020-09-02 09:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0a5deafcbe32c16d14284a00875a34a53bf9bfd3/2020-09-02_17-39-28-報價單_-_Google_Chrome.png

at 2020-09-02 09:39, Support Team said: margins

2020-09-03-Chat transcript on coweasy.com started on Thursday-0842.json

at 2020-09-03 03:43, V1599104353663573 said: 請問那裡位置可以做註冊

at 2020-09-03 03:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c674be8e39c50e6d2c9b46d9590c340f11666cb/trial3.png

2020-09-03-Chat transcript on coweasy.com started on Thursday-0843.json

at 2020-09-03 02:36, 胡生. said: 你好，请教下：昨有咨询到费用科目能否按车间进行归类？然后，您有告知记账时通过“工程/店铺”挂账。

at 2020-09-03 02:36, 胡生. said: 那请问，月末记账完成，如想出每个车间的损益表，如何出呢？

at 2020-09-03 02:37, 胡生. said: 现有系统中的报表，出具损益都是合并几个车间汇总，看不到每个车间的损益情况

at 2020-09-03 02:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de1d863da0c52d16a8d55286322df99367bf1c2a/圖片.png

at 2020-09-03 02:38, Support Team said: 工程 P&L 查看這2個報表

at 2020-09-03 02:43, 胡生. said: 这两个表的格式能否自主调整，隐藏不要的行？

at 2020-09-03 02:44, Support Team said: 查看的樣式是固定的，只可以出Excel 後在 Excel 改

at 2020-09-03 02:55, 胡生. said: 已看到工程汇总中，将输入的科目都有列出。那请问如想只列出一级科目，可否？是否也只能导出EXCEL后手工调整？

at 2020-09-03 02:58, Support Team said: 是的，2張應該都會直接顯示科目編號和名稱

2020-09-03-Chat transcript on coweasy.com started on Thursday-0844.json

at 2020-09-03 03:49, Uchee. said: 請問有否報價單報表, 可以睇到QUOTATION 內客戶ORDER DETAIL ?

at 2020-09-03 03:50, Support Team said: 報價單只有一個報表，是顯示未轉至發票的報價單

at 2020-09-03 03:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e382214e95dff57f09ba22929c4c43aff4c85351/2020-09-03_11-51-03-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-09-03 03:53, Uchee. said: 已完成便沒有了?

at 2020-09-03 03:53, Support Team said: 是的，只有這1個

at 2020-09-03 03:56, Uchee. said: THANK

2020-09-03-Chat transcript on coweasy.com started on Thursday-0845.json

at 2020-09-03 04:11, Ms CHO . said: good afternoon tracy

at 2020-09-03 04:14, Ms CHO . said: yes, about chart of accounts, account nature setting, i tried to insert data file in but when i offline there all set up lost when i log in in the next time, whats wrong with it?

at 2020-09-03 04:16, Support Team said: 是沒有 nature？其他資料都有？

at 2020-09-03 04:17, Ms CHO . said: have nature show on but cant save and data lost when i login again

at 2020-09-03 04:17, Ms CHO . said: need set up again and again and again

at 2020-09-03 04:18, Ms CHO . said: i attempt to input my file

at 2020-09-03 04:18, Support Team said: 是直接在介面加科目，還是用excel 匯入？

at 2020-09-03 04:19, Ms CHO . said: blank template then input data

at 2020-09-03 04:21, Ms CHO . said: i did set up then logout but lost my set up when i login again

at 2020-09-03 04:22, Support Team said: 儲存前和儲存後的畫面，請截圖給我們檢查

at 2020-09-03 04:22, Ms CHO . said: i havnt see a save button

at 2020-09-03 04:23, Ms CHO . said: :thinking:

at 2020-09-03 04:24, Ms CHO . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f50626c7b38ed1712a29bd1/v/82ab6ada87b0f3931136855c25fcec4fdeae7d98/Screenshot_(3).png

at 2020-09-03 04:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/37605f88c71f6b5c78f54e9486ad736fde4e56a3/2020-09-03_12-23-46-科目列表_-_Google_Chrome.png

at 2020-09-03 04:24, Ms CHO . said: oh i see

at 2020-09-03 04:24, Ms CHO . said: that save button at left side :sweat_smile:

at 2020-09-03 04:25, Ms CHO . said: i got it

2020-09-03-Chat transcript on coweasy.com started on Thursday-0846.json

at 2020-09-03 07:58, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f509c677b38ed1712e3e3d2/v/29803b56682f11f9e0f579258fda5141590d3219/image.png

at 2020-09-03 07:58, Uchee. said: 我有一INVOICE , NO.INV-U CH-002110 找來找去也找不到

at 2020-09-03 07:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2b4246b9abf44e7689c2897c08d7fbee3bd52663/2020-09-03_15-59-07-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-09-03 07:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c8b7f30b0642a7ef7c6ab0416ab3514aa8f56a6a/2020-09-03_15-59-16-記錄匯總_-_Google_Chrome.png

at 2020-09-03 07:59, Support Team said: 這裡找不找到？

at 2020-09-03 08:02, Uchee. said: LOADING...

at 2020-09-03 08:08, Uchee. said: 找了也沒有

at 2020-09-03 08:09, Uchee. said: 會唔會PENDING APPROVAL?

at 2020-09-03 08:09, Support Team said: 有沒有啟用pending 功能？

at 2020-09-03 08:10, Uchee. said: 在那看到?

at 2020-09-03 08:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5916c3d249f3e8fe36d5a6ec2bac2339ed27682a/2020-09-03_16-10-49-銷售（出貨）_-_Google_Chrome.png

at 2020-09-03 08:11, Support Team said: 看看這2個 list

at 2020-09-03 08:13, Uchee. said: 找到了,thank you

2020-09-03-Chat transcript on coweasy.com started on Thursday-0847.json

at 2020-09-03 07:44, Ms CHO . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f509e3b7b38ed17120ac046/v/0a2b592958dfeca8c967db4ec35e9dda87bd52af/Screenshot_(4).png

at 2020-09-03 07:44, Ms CHO . said: tax payable and tax receivable got double

at 2020-09-03 07:45, Ms CHO . said: how can i delete duplicated

at 2020-09-03 07:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e6920e63053e8e84105e1d6436e1ff71898a214c/image.png

at 2020-09-03 07:46, Support Team said: You may the one with X button

at 2020-09-03 07:46, Support Team said: You may delete the one with X button

at 2020-09-03 07:49, Ms CHO . said: i did it

at 2020-09-03 07:49, Ms CHO . said: but dosnt work thats why im talking to you

at 2020-09-03 07:49, Ms CHO . said: :sleepy:

at 2020-09-03 07:50, Ms CHO . said: cannot change name and delete

at 2020-09-03 07:50, Ms CHO . said: :sleeping:

at 2020-09-03 07:52, Ms CHO . said: cannot change name and delete

at 2020-09-03 07:55, Ms CHO . said: now

at 2020-09-03 07:55, Ms CHO . said: what can i do know

at 2020-09-03 07:57, Ms CHO . said: hello???

at 2020-09-03 07:58, Support Team said: ic, please wait

at 2020-09-03 07:58, Support Team said: I'm arranging Matthew Leung to call you again

at 2020-09-03 07:59, Ms CHO . said: :ok_hand_tone2:

2020-09-03-Chat transcript on coweasy.com started on Thursday-0849.json

at 2020-09-03 09:32, Kaydence Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f50b5387b38ed1712aef0d9/v/8d2c8f6132f30ce013f0f100d71c53fe58357757/image.png

at 2020-09-03 09:32, Kaydence Chan. said: 你好, 請問是什麼意思?

at 2020-09-03 09:33, Support Team said: 匯入的 excel 文件可否給我們檢查？

at 2020-09-03 09:50, Kaydence Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f50b5387b38ed1712aef0d9/v/c7b8f0030fd86039a0a482e594bbf24d0ca687a0/Purchase_WS.xls

at 2020-09-03 09:51, Kaydence Chan. said: 謝謝~

2020-09-04-Chat transcript on coweasy.com started on Friday, -0850.json

at 2020-09-04 07:03, Candy Yip. said: 請問採購單收貨後可以係庫存見到數目，但BS沒有INVENTORY紀錄，可以怎麼做

at 2020-09-04 07:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bbcb4c7794c94c9ad02865962680461586898601/-04-26-(主頁)_庫存.png

at 2020-09-04 07:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d8ea7887d0d40d68170e1e4020cb94a2e3cdb8bd/FAQ.png

at 2020-09-04 07:05, Support Team said: 請參考庫存滾存

at 2020-09-04 07:06, Support Team said: 一般在每年年末或每月月尾做一次

at 2020-09-04 07:19, Candy Yip. said: 常見問題可以係邊度搵呢

at 2020-09-04 07:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d926a6850ad44990bfb0df7818585d9c701ef137/圖片.png

2020-09-04-Chat transcript on coweasy.com started on Friday, -0851.json

at 2020-09-04 08:15, Admin. said: can the vouch num change after save

at 2020-09-04 08:16, Support Team said: 只有會計模組輸入的單據可以修改傳票編號，其他的單據不能修改，例如發票會用發票編號作為傳票編號，發票儲存後不能再修改發票編號

at 2020-09-04 08:16, Support Team said: 會計模組輸入紀錄，在這裡查看/修改/刪除 :

at 2020-09-04 08:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3aad44249bee91a6aba62ab5ff7f8a9dffa0d267/image.png

at 2020-09-04 08:16, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f51f2fe8cb9d74db805c570/v/342c38966b7b1ecf6a8f11eee5055c1187c788d0/image.png

at 2020-09-04 08:17, Support Team said: 會計輸入可以修改

2020-09-04-Chat transcript on coweasy.com started on Friday, -0852.json

at 2020-09-04 09:08, Candy Yip. said: 為何不能新增預設地區

at 2020-09-04 09:08, Support Team said: 請問是提示什麼

at 2020-09-04 09:09, Candy Yip. said: 沒有提示

at 2020-09-04 09:09, Candy Yip. said: 依家可以了謝謝

2020-09-07-Chat transcript on coweasy.com started on Monday, -0853.json

at 2020-09-07 08:04, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f55e14996d96a4b1dd083af/v/c03f6246b198e89677846913e31620b01da8de5b/image.png

at 2020-09-07 08:04, Uchee. said: 請問如何再向下找? 只去到UG-E 字頭

at 2020-09-07 08:06, Support Team said: 直接打 UG-E

at 2020-09-07 08:08, Uchee. said: 不是,

at 2020-09-07 08:08, Uchee. said: 我意思是我不知是什麼" 字頭"

at 2020-09-07 08:09, Support Team said: 這樣只可以逐個試

at 2020-09-07 08:09, Uchee. said: 我打UG - , 最盡也是去到UG-E

at 2020-09-07 08:09, Support Team said: 或者打其他資料（公司名/聯絡人/電話）搜尋

at 2020-09-07 08:10, Uchee. said: 即是最盡也是去到UG-E?

at 2020-09-07 08:12, Support Team said: 這裡搜尋只顯示頭50行

2020-09-07-Chat transcript on coweasy.com started on Monday, -0854.json

at 2020-09-07 09:51, Tommy. said: 你好,請問如果開了報價單, 收到客戶訂金應該在哪裏輸入訂金比較合適

at 2020-09-07 09:52, Tommy. said: 因為之前發票, 可以在發票裏輸入收款資料

at 2020-09-07 09:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/88b2c208c340484554e3ad8c57db7321d2f40cda/輸入頁面常問問題.png

at 2020-09-07 09:53, Support Team said: 請參考FAQ

at 2020-09-07 09:55, Tommy. said: 但是我是開出報價單不是發票

at 2020-09-07 09:56, Support Team said: 報價單只會顯示，不會影響到會計

at 2020-09-07 09:57, Support Team said: 要在發票/收款這些輸入才會影響到會計

at 2020-09-07 09:57, Tommy. said: 知道. 但我現在情況是我開了報價單給客戶, 然後客戶支付了訂金,

at 2020-09-07 09:58, Tommy. said: 訂金應該在哪裏輸入比較合適

at 2020-09-07 09:58, Support Team said: 收取按金要在發票/收款

at 2020-09-07 09:59, Tommy. said: 即是必須要將報價單轉為發票才可以?

at 2020-09-07 10:00, Support Team said: 可以直接入發票，收按金

at 2020-09-07 10:00, Support Team said: 不在報價單轉都可以

2020-09-08-Chat transcript on coweasy.com started on Tuesday,-0855.json

at 2020-09-08 02:11, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f56e82c96d96a4b1d148a1d/v/c1f52358174093ead84d591dc6c3f93466fee61f/image.png

at 2020-09-08 02:12, Dan. said: 怎么没有会计的咯

at 2020-09-08 02:12, Dan. said: 之前一直都是有的

at 2020-09-08 02:12, Dan. said: 今天进来就没有看到了

at 2020-09-08 02:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1226e9cdc7be29ac028d833cfe96a33da05910f5/image.png

at 2020-09-08 02:12, Dan. said: 看到了，位置换了

2020-09-08-Chat transcript on coweasy.com started on Tuesday,-0856.json

at 2020-09-08 02:53, Admin. said: how to change the voucher

at 2020-09-08 02:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b2ea73058b3349256eb217c12eed1b559e0a216/-22-45-(主頁)_會計.png

at 2020-09-08 02:56, Support Team said: 所有輸入頁面的紀錄，都可以在主頁右側報表/紀錄欄找到，在紀錄可查看/修改/刪除

2020-09-08-Chat transcript on coweasy.com started on Tuesday,-0857.json

at 2020-09-08 07:53, Uchee. said: 請問如何取消欠款通知書的: PI-UCH-0000580 , 每次開INVOICE 也見到

at 2020-09-08 07:53, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f57384096d96a4b1d3ed376/v/a1eb2682e4e76918b4688051ff907b70fc0fbd53/image.png

at 2020-09-08 07:53, Uchee. said: 每次開INVOICE 也見到

at 2020-09-08 07:57, Support Team said: 這個編號不需要 auto generation？

at 2020-09-08 07:58, Uchee. said: 是

at 2020-09-08 07:58, Uchee. said: 欠款通知書編號

at 2020-09-08 07:59, Uchee. said: 不要

2020-09-10-Chat transcript on coweasy.com started on Thursday-0861.json

at 2020-09-10 03:53, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f59990596d96a4b1df2caee/v/dcc8db91ec3599692396c62b02bb07c8ee16ca3a/image.png

at 2020-09-10 03:53, Admin. said: 想問日期要打邊個的日期?

at 2020-09-10 03:54, Support Team said: 一般是入第1日

at 2020-09-10 03:54, Support Team said: 9月的月結單入 20200901

at 2020-09-10 03:55, Admin. said: 我是中間開始

at 2020-09-10 03:56, Support Team said: 入第1條紀錄的日期也可以

at 2020-09-10 04:06, Admin. said: 想問備註只有一格, 如果我想條條都有可以點做?

at 2020-09-10 04:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/df34a439146db32545e56f5ad8667261885cd3a1/2020-09-10_12-07-11-Bank_Statement_Input_-_Google_Chrome.png

at 2020-09-10 04:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/563faf7365852d36eb488ee75d80936d9156bdc7/2020-09-10_12-07-53-BankIO_V5_(2).xls_-_LibreOffice_Calc.png

at 2020-09-10 04:25, Admin. said: I mean the remark

2020-09-10-Chat transcript on coweasy.com started on Thursday-0862.json

at 2020-09-10 05:03, Kitty Chung. said: System is too slow today.

at 2020-09-10 05:04, Support Team said: 是哪些頁面，我們試試

2020-09-10-Chat transcript on coweasy.com started on Thursday-0863.json

at 2020-09-10 05:13, Candy Yip. said: 如果成立公司初期股東有投放資金，請問可以點入

at 2020-09-10 05:16, Support Team said: 請問這間公司有沒有做過核數？這是輸入初始餘額，還是只是輸入股東資金這條紀錄？

at 2020-09-10 05:16, Candy Yip. said: 沒有做過核數的

at 2020-09-10 05:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f0cdb46661d571c38a4eed823d490760223a2c86/-09-32-(主頁)_會計.png

at 2020-09-10 05:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/878a27b2af7ff1640fb46a5dd885015d7f355620/-09-45-(主頁)_會計.png

at 2020-09-10 05:21, Support Team said: 會計輸入這裡

at 2020-09-10 05:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4d24af8f7184673d896ee7bedf432fed2de99dc4/2020-09-10_13-21-05-Accountant_Input_-_Google_Chrome.png

2020-09-10-Chat transcript on coweasy.com started on Thursday-0864.json

at 2020-09-10 09:26, mixxmart01@hotmail.com. said: 我想問下如果我庫存沒有入那樣貨品的code

at 2020-09-10 09:26, mixxmart01@hotmail.com. said: 但我shopline excel有個樣產品

at 2020-09-10 09:26, mixxmart01@hotmail.com. said: 係咪無辦法輸入？

at 2020-09-10 09:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dcc3d97c2688a23956f415661d1e49459691c7b4/2020-09-10_17-40-15-庫存_-_Mozilla_Firefox.png

at 2020-09-10 09:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/68a85a00d4c934ef4a5ea6f1b1da1526dbdf1aae/2020-09-10_17-40-03-(主頁)_庫存_-_Mozilla_Firefox.png

at 2020-09-10 09:41, Support Team said: 登記庫存：在庫存這裡匯出模板和匯入

2020-09-11-Chat transcript on coweasy.com started on Friday, -0866.json

at 2020-09-11 04:08, Tommy. said: 我在發票找不到收錢資料

at 2020-09-11 04:08, Tommy. said: 開出發票今天收到款

at 2020-09-11 04:10, Tommy. said: 之前客戶已經付了款我想在訂金扣除

at 2020-09-11 04:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f474dd97ed016c00808ea69c1dd35bb9869a35fa/image.png

at 2020-09-11 04:16, Tommy. said: 在收款內輸入客戶資料後看不到相關的發票

at 2020-09-11 04:17, Support Team said: 收款輸入頁面，選客戶後，只顯示該客戶未收款的發票

at 2020-09-11 04:19, Tommy. said: 按錯了

at 2020-09-11 04:19, Tommy. said: 未支付

at 2020-09-11 04:19, Tommy. said: 但看不到單據

at 2020-09-11 04:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/608f013171cf9a7eefbb2ffbe9c1a13bbd76ec0e/2020-09-11_12-19-13-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-09-11 04:19, Support Team said: 這裡可搜尋收款紀錄

at 2020-09-11 04:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/722979433a05956573e7c9e7e1576ee87104aef0/2020-09-11_12-19-23-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-09-11 04:20, Support Team said: 這個報表可查看客戶應收帳款的往來

at 2020-09-11 04:20, Tommy. said: 我再查一下謝謝

2020-09-15-Chat transcript on coweasy.com started on Tuesday,-0868.json

at 2020-09-15 03:36, V1599793353054611 said: 请问一下，企业云里面操作可以输入不同公司之账目吗？

at 2020-09-15 03:36, Support Team said: 每個帳戶只可做1間公司的帳目

at 2020-09-15 03:37, Support Team said: 請問貴公司是否會計師樓/會計服務公司？

at 2020-09-15 03:37, V1599793353054611 said: 不是

at 2020-09-15 03:38, V1599793353054611 said: 因为想说申请企业云是否可以开多个分公司的账目，而不需要再给钱

at 2020-09-15 03:39, Support Team said: 都是單一公司的如需要輸入的公司較多，可否提供聯絡電話，我們轉交給銷售同事和你跟進

at 2020-09-15 03:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ca9d5133c470536c5c5f0ba8547dd8bf36438c19/trial.png

2020-09-15-Chat transcript on coweasy.com started on Tuesday,-0869.json

at 2020-09-15 03:32, Uchee. said: 是

at 2020-09-15 03:33, Uchee. said: 請問不同SHOP 是否可以分閞獨立P&L?

at 2020-09-15 03:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ad5c8b1c0a956599004a82c151766d4e9a5c9ede/image.png

at 2020-09-15 03:33, Support Team said: 是的，這2個報表

at 2020-09-15 03:35, Uchee. said: 如果費用是出指定SHOP , 那便要在入時候分開'

at 2020-09-15 03:35, Support Team said: 是的

2020-09-15-Chat transcript on coweasy.com started on Tuesday,-0870.json

at 2020-09-15 03:46, Chris Tsai. said: What's the dropdown lists?

at 2020-09-15 03:48, Support Team said: dropdown lists 主要是用作查看/刪除一些輸入過的紀錄例如某客戶某產品輸入過的單價/折扣/規格

2020-09-15-Chat transcript on coweasy.com started on Tuesday,-0872.json

at 2020-09-15 06:48, Admin. said: 想加新的ACCOUNT

at 2020-09-15 06:48, Admin. said: 應該係邊度加?

at 2020-09-15 06:53, Admin. said: 想加開的ACCOUNT CODE

at 2020-09-15 06:54, Admin. said: 如何?

at 2020-09-15 06:55, Support Team said: 可以去運作專區會計模組的會計科目表內家

2020-09-15-Chat transcript on coweasy.com started on Tuesday,-0873.json

at 2020-09-15 09:52, V1599793353054611 said: setting the charts of account , on first level nature

at 2020-09-15 09:52, V1599793353054611 said: not allow me to change and save

at 2020-09-15 09:53, V1599793353054611 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f608e9096d96a4b1d4b98ff/v/ed87b7449f0cf3c39d1606c765cf0442ed9fe786/Screenshot_2020-09-15_175141.jpg

at 2020-09-15 09:53, V1599793353054611 said: but i don't have any transaction journal exist

at 2020-09-15 09:54, V1599793353054611 said: all delete , how come still not allow me to amend it

at 2020-09-15 09:54, Support Team said: 是那個項目？

at 2020-09-15 09:55, V1599793353054611 said: 是current asset - bank

at 2020-09-15 09:56, Support Team said: 原則上沒有使用過的科目是可以修改性質

at 2020-09-15 09:56, V1599793353054611 said: 对啊

at 2020-09-15 09:57, Support Team said: 你只可以詳細看看銀行的總分類帳選擇闊一些時間查看

at 2020-09-15 09:57, Support Team said: 你這個情況最大可能是有輸入紀錄找不出來

at 2020-09-15 09:58, V1599793353054611 said: 那如何去找？

at 2020-09-15 09:58, Support Team said: 我建議你在支援電郵查詢，同事之后再回覆你

at 2020-09-15 09:58, V1599793353054611 said: 哦。。。

2020-09-17-Chat transcript on coweasy.com started on Thursday-0876.json

at 2020-09-17 03:16, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f62d45296d96a4b1d17fa69/v/b2d97b4a8c5570ef5085bfcb3fa63215ec8f242b/image.png

at 2020-09-17 03:16, Uchee. said: 請問如何匯出此採購訂單?

at 2020-09-17 03:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15212e312b3a3a24d120ca81bd22531dce02c10d/圖片.png

at 2020-09-17 03:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/04bc8d7450364cfcdd81c5ed13af5a60d4dd02eb/圖片.png

at 2020-09-17 03:29, Support Team said: PO 現在只可以在這裡匯出，這裡也會匯出PO詳細的內容

2020-09-17-Chat transcript on coweasy.com started on Thursday-0877.json

at 2020-09-17 04:15, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f62da2e96d96a4b1d6f6cfa/v/bf6582e770c3865c70476486ec87a384b4dea894/image.png

at 2020-09-17 04:15, Uchee. said: 開錯了, 如何取消?

at 2020-09-17 04:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e1eed8b44c1d2d09d55aed4c1fcfff97a35fd65a/2020-09-17_12-16-26-供應商資源管理_-_Google_Chrome.png

at 2020-09-17 04:17, Support Team said: 這裡刪除

at 2020-09-17 04:33, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f62da2e96d96a4b1d6f6cfa/v/4f2bf2598e145c27a088f610f31b8192ee06f837/image.png

at 2020-09-17 04:33, Uchee. said: 這個客戶記錄, 預設科目我沒有SET

at 2020-09-17 04:34, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f62da2e96d96a4b1d6f6cfa/v/06d63f339e6140e32b40b51eb0a65439f24917e7/image.png

at 2020-09-17 04:34, Uchee. said: 但開QUOTATION 出來是AUTO 定了110000 ACCOUNT RECEIVABLE

at 2020-09-17 04:35, Uchee. said: 而TLM -A30 我是預設好對的ITEM

at 2020-09-17 04:35, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f62da2e96d96a4b1d6f6cfa/v/12b023a7df3e94ca804b08c1758de250533dfeec/image.png

at 2020-09-17 04:36, Uchee. said: 我轉至INVOICE 也不會出回對的SALES ITEM

at 2020-09-17 04:36, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f62da2e96d96a4b1d6f6cfa/v/a0de1d219252616c827ca68e6f240c0ff1e14d8b/image.png

at 2020-09-17 04:41, Support Team said: 庫存預設科目，應該是儲存發票時改的儲存後看看有沒有改做400800

2020-09-18-Chat transcript on coweasy.com started on Friday, -0880.json

at 2020-09-18 08:02, V1599793353054611 said: 想问下初创云哪里可以开发票？

at 2020-09-18 08:03, Support Team said: 初創雲只有會計，沒有開單功能

at 2020-09-18 08:04, Support Team said: 如需多貨幣/產品資料，需要用到企業雲

at 2020-09-18 08:04, V1599793353054611 said: 所以上传公司Logo都不行。

at 2020-09-18 08:05, Support Team said: 公司資料可以上傳LOGO但不能開單，不會顯示LOGO

at 2020-09-18 08:05, Support Team said: 如不需要多貨幣/產品資料，可以使用小企雲

at 2020-09-18 08:05, V1599793353054611 said: 所以如果要做到开发票就必须订购企业云是吧？

at 2020-09-18 08:05, Support Team said: 小企雲/企業雲都可以開單

at 2020-09-18 08:06, V1599793353054611 said: 那初创云上传了公司Logo, 在Voucher 打印出来会显示吗？

at 2020-09-18 08:07, Support Team said: Voucher 不顯示LOGO

at 2020-09-18 08:07, V1599793353054611 said: 因为我还在试你们的软件，所以想testing 功能

at 2020-09-18 08:07, V1599793353054611 said: 哦。。。

at 2020-09-18 08:07, V1599793353054611 said: 那我还有个问题

at 2020-09-18 08:08, V1599793353054611 said: 如果在企业云里面，是否可以显示不同公司账目记录？

at 2020-09-18 08:09, V1599793353054611 said: 可能有另一家分公司，想用同个企业云来操作

at 2020-09-18 08:09, Support Team said: 只可輸入/顯示1間公司的帳目

at 2020-09-18 08:09, V1599793353054611 said: 就是一个软件，一家公司

at 2020-09-18 08:10, Support Team said: 如需多間公司，都需要個註冊1個戶口

at 2020-09-18 08:11, V1599793353054611 said: 做不到同个软件可以加不同公司在里面，要输入时才选择要的公司进行操作

at 2020-09-18 08:11, Support Team said: 不同公司，分別註冊1個戶口，只需用不同的電郵登入就可以

at 2020-09-18 08:13, V1599793353054611 said: 那我明白了，多谢。因为之后我们会打算升级到企业云，现在在试一下有什么功能。第一次使用你们的软件，所以要摸索一下

at 2020-09-18 08:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/18741b52c779649d33496f916e62ae60f9905a1d/trial.png

at 2020-09-18 08:14, Support Team said: 註冊可免費試用 14天

at 2020-09-18 08:14, V1599793353054611 said: ok ^0^

2020-09-18-Chat transcript on coweasy.com started on Friday, -0881.json

at 2020-09-18 09:55, Uchee. said: 我本身按入去是2020年4月的

at 2020-09-18 09:56, Uchee. said: 但按入後便由2019年1月1 開始

at 2020-09-18 09:56, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f64837796d96a4b1db4dc38/v/0b2e74406f285328216a088cee79ae79994c94b3/image.png

at 2020-09-18 09:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e131c5cf93828519b730c2023b28028145f8900e/image.png

at 2020-09-18 09:57, Uchee. said: 要慢慢向下直至2020年4月才能找到我要找的ledger

at 2020-09-18 09:57, Support Team said: 這裡改開始時間

at 2020-09-18 09:57, Uchee. said: ok, thank

2020-09-18-Chat transcript on coweasy.com started on Friday, -0882.json

at 2020-09-18 07:07, Winnie . said: Hi, after I upload my computer's bank csv record, how do i check or dowlnload the record back from the system to my computer. thanks

at 2020-09-18 07:09, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7ea9e23400eb0f820801bf6a7d66ff4de8a489a9/-22-45-(主頁)_會計.png

at 2020-09-18 07:11, Winnie . said: if i upload the BOC bank statement by month (CSV file) to the system, it will automatically organize from Jan - Dec in one table?

at 2020-09-18 07:11, Winnie . said: and why there is cross in red color? and Plus sign in green color?

at 2020-09-18 07:13, Support Team said: 這個紀錄由新至舊排列

at 2020-09-18 07:14, Winnie . said: meaning?

at 2020-09-18 07:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7c43f9407b8b8c4edfdffa0592d19fb306f1ed94/2020-09-18_15-13-41-銀行月結單輸入_-_Google_Chrome.png

at 2020-09-18 07:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4d4f712be509f2d4c6a28b14aacf3684adb9e7b/2020-09-18_15-13-36-銀行月結單輸入_-_Google_Chrome.png

at 2020-09-18 07:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dfa36bed8c082e32a63a2c8be2d326469f905bc7/2020-09-18_15-13-33-銀行月結單輸入_-_Google_Chrome.png

at 2020-09-18 07:14, Winnie . said: why? i need to delete?

at 2020-09-18 07:14, Support Team said: 不需要就不用按

at 2020-09-18 07:15, Winnie . said: so it will not make one final statement from jan - dec automatically?

at 2020-09-18 07:16, Support Team said: 這裡只顯示一張的紀錄

at 2020-09-18 07:17, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f64588896d96a4b1d9625d1/v/ba52035b41915a8536e5a073bbf6353895b67638/Picture.png

at 2020-09-18 07:17, Support Team said: 整年的紀錄可以查看general ledger

at 2020-09-18 07:18, Winnie . said: where

at 2020-09-18 07:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d04a42e5de2baeba8a7c753be347982685a11204/image.png

at 2020-09-18 07:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aee109e0ddff2df8e292c7bcea66affcafc7e4a6/image.png

at 2020-09-18 07:29, Winnie . said: where do i find the chart of account and can add in more columns?

at 2020-09-18 07:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ea1b5f063462c6d4d4a7a9dacbdffba0b3e6af1/-32-13-(Main_Page)_Accounting.png

at 2020-09-18 07:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ff8851721ae43496e616b784181f5b96fe445f9/16-45-科目列表_.png

at 2020-09-18 07:57, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f64588896d96a4b1d9625d1/v/79eb461b7c52451c8b320e6e888633dce5915b8c/QUE_2.png

at 2020-09-18 07:57, Support Team said: 是邊個頁面？什麼操作？

at 2020-09-18 07:58, Winnie . said: When I upload a CSV bank statement file

at 2020-09-18 07:59, Support Team said: BOCHK 的？

at 2020-09-18 08:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6d51272ea97cba3561ca98742277099f3899722b/2020-09-18_16-00-12-銀行月結單輸入_-_Google_Chrome.png

at 2020-09-18 08:00, Support Team said: BOCHK 有新舊2種CSV，是否匯入對的版本？

at 2020-09-18 08:07, Winnie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f64588896d96a4b1d9625d1/v/a233c22788ed425d04f20339d611aa471214bfee/FECL-DBS-Jan_to_Mar_2019.xls

at 2020-09-18 08:08, Winnie . said: pls delete this file

at 2020-09-18 08:10, Winnie . said: pls delete the above file i sent by mistake. thanks

at 2020-09-18 08:10, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f64588896d96a4b1d9625d1/v/1aa1caecc51fa7a15a1677b1cb3216058d74ad7c/Que_3.png

at 2020-09-18 08:11, Winnie . said: when downloading DBS

at 2020-09-18 08:13, Support Team said: 文件是 xls？

at 2020-09-18 08:15, Winnie . said: yes

at 2020-09-18 08:15, Winnie . said: or csv

at 2020-09-18 08:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a88d1735c3750dcbdd4cfc64b694d35cdd0086ac/image.png

at 2020-09-18 08:16, Support Team said: 應該是 CSV

at 2020-09-18 08:16, Winnie . said: yes, but i was uploading the file from my computer to Cow easy

at 2020-09-18 08:16, Winnie . said: not direct from DBS

at 2020-09-18 08:16, Winnie . said: i am uploading the csv files from what i haev downloaded from DBS

at 2020-09-18 08:18, Support Team said: 這裡只可以上傳CSV

at 2020-09-18 08:19, Winnie . said: oh i c

at 2020-09-18 08:19, Winnie . said: can i change back excel file to csv and upload?

at 2020-09-18 08:20, Support Team said: 可以的，如excel 裡面的資料沒有改過應該沒有問題

at 2020-09-18 08:21, Winnie . said: but which csv file

at 2020-09-18 08:21, Winnie . said: there are two

at 2020-09-18 08:22, Support Team said: which two?

at 2020-09-18 08:22, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f64588896d96a4b1d9625d1/v/a2752cbce9520af36fecc5c8f28bcb214cc485af/que_4.png

at 2020-09-18 08:22, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f64588896d96a4b1d9625d1/v/5aaaa316515ba7314aaf78b13b6d8512ea6d68b7/que_4b.png

at 2020-09-18 08:23, Support Team said: please select the first one to change

at 2020-09-18 08:23, Winnie . said: but the boc one, it is not about the version

at 2020-09-18 08:27, Support Team said: what mean not the version?

at 2020-09-18 08:32, Winnie . said: the problem in uploading

at 2020-09-18 08:35, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f64588896d96a4b1d9625d1/v/66692f251cfa4d4c966ae8049c4cda345b84ec25/que_6.png

at 2020-09-18 09:02, Support Team said: As you also downloaded the header in your excel

at 2020-09-18 09:03, Support Team said: please delete the first row of header, then import again

at 2020-09-18 09:08, Support Team said: Hello, we confirm that we have deleted your excel file before, no problem.

at 2020-09-18 09:12, Winnie . said: Thanks again

at 2020-09-18 09:43, Winnie . said: Hi, the boc upload issue still there

at 2020-09-18 09:43, Winnie . said: i do not have an header

at 2020-09-18 09:44, Winnie . said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f64588896d96a4b1d9625d1/v/e403d1f96996b843f540fba72d42c99fe8a2821f/FECL-BOC_STA_0358_USD-201904.csv

at 2020-09-18 09:44, Winnie . said: for yr ref

at 2020-09-18 09:44, Winnie . said: this file not able to upload onto cow easy

at 2020-09-18 09:53, Support Team said: please give the BOC excel for us to try

at 2020-09-18 09:55, Winnie . said: above i have sent you one ac

at 2020-09-18 09:58, Winnie . said: u locate the file above?

at 2020-09-18 10:00, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f64588896d96a4b1d9625d1/v/a0981906cda2103c4cc297255771364551725e88/que_7.png

2020-09-23-Chat transcript on coweasy.com started on Wednesda-0889.json

at 2020-09-23 02:08, Uchee. said: 請問在" 薪酬及支出" 內" 員工/提供商" 和採購內"供應商資源管理內" 的供應商是不是" 共用"?

at 2020-09-23 02:10, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6aaa46353e8a14e96f534a/v/7b359bef24c58243a73787e71575376fdbd9b2e8/image.png

at 2020-09-23 02:10, Support Team said: 不是，採購的供應商，是買貨時的支出的員工/提供商，是出糧，或者租金/水電煤/電話寬頻之類的支出

at 2020-09-23 02:10, Uchee. said: 這個HKTVMALL FUNCTION , 如果是不同SALES CODE, 是不是分開入?

at 2020-09-23 02:11, Uchee. said: 有沒有這個使用說明?

at 2020-09-23 02:15, Support Team said: HKTVMall 客戶這裡一般都是同一個，用於查看 HKTVMall 為收取的款項，可查看帳齡報表如需要不同客戶，需要分開入

at 2020-09-23 02:16, Uchee. said: 我意思是我買不同產品

at 2020-09-23 02:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d91c3dd7ddff799d17d957e19178e6d5f9968e3a/2020-09-23_10-15-14-ECOM-EXCH_DAILY_ORDER_H5156001_20200327.xlsx_-_Lib.png

at 2020-09-23 02:17, Support Team said: 收入科目Store Credit / Discount這2欄主要是用於這些欄位

at 2020-09-23 02:18, Support Team said: 這個功能只用於在HKTVMall 開店銷售產品不適用於在 HKTVMall 購買產品

at 2020-09-23 02:18, Uchee. said: 是不是把原份HKTVMALL Daily order input 入便可以, 不用作任何修改?

at 2020-09-23 02:19, Support Team said: 是的，不需要修改

at 2020-09-23 02:19, Support Team said: 發票這裡的是匯入 Daily Order另外收款是匯入 Merchant Report

at 2020-09-23 02:20, Uchee. said: 但daily order 入, but 付錢是按completed order計, 兩者有差買

at 2020-09-23 02:20, Uchee. said: 有差異

at 2020-09-23 02:21, Uchee. said: 我們月尾交貨, 已扣stock

at 2020-09-23 02:21, Support Team said: 有2個excel，分開匯入

at 2020-09-23 02:21, Uchee. said: 另外收款是匯入 Merchant Report?這個在那?

at 2020-09-23 02:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/24e717c94d5e217dcd27ad80af93ef4647c34c57/2020-09-23_10-21-35-ECOM-EXCH_DAILY_ORDER_H5156001_20200327.xlsx_-_Lib.png

at 2020-09-23 02:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ec5dacf6e4dbb3e442d3bdb0ac8cc9fd1044ab67/2020-09-23_10-21-47-Merchant_Report_H5156004_20171120-8.xlsx_-_LibreOf.png

at 2020-09-23 02:22, Uchee. said: 另外收款是匯入 Merchant Report?這個在那?

at 2020-09-23 02:23, Uchee. said: 收款匯入, 在那個位置匯入?

at 2020-09-23 02:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b70b11964ad75f8d95547d4214cae9da0ddbb168/2020-09-23_10-23-27-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-09-23 02:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7185cfd0c7076ee8c0875eb9b75979ef876eb2e2/2020-09-23_10-23-36-(主頁)_銷售_(批發)_-_Google_Chrome.png

2020-09-23-Chat transcript on coweasy.com started on Wednesda-0890.json

at 2020-09-23 04:00, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6ac46e353e8a14e9f5e67e/v/16c426333f2a1bce187010563e61c797812450ee/image.png

at 2020-09-23 04:00, Uchee. said: BANK CSV 匯入是什麼用?

at 2020-09-23 04:00, Support Team said: 直接匯入在網上銀行下載的CSV

at 2020-09-23 04:01, Uchee. said: FOR RECORD ONLY?

at 2020-09-23 04:02, Support Team said: 匯入 transaction，會匯入會計紀錄的

at 2020-09-23 04:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a2123e55d1f7c77c8a433b4581f9172a5451a4ed/2020-09-23_12-02-10-銀行月結單輸入_-_Google_Chrome.png

at 2020-09-23 04:03, Support Team said: 另外匯入後，科目預設為 TEMP，需要再選擇科目

at 2020-09-23 04:03, Uchee. said: IF 客戶收入?是不同客戶

at 2020-09-23 04:10, Support Team said: 這些在會計輸入的都不能選客戶，都是當 Cash Basis 處理

2020-09-23-Chat transcript on coweasy.com started on Wednesda-0891.json

at 2020-09-23 03:44, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6ac23d353e8a14e9d490b1/v/4b41e09f1299a1e887a8802fd8746d84c2e12bbe/image.png

at 2020-09-23 03:44, Admin. said: 為什麼會這樣

at 2020-09-23 03:50, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6ac23d353e8a14e9d490b1/v/17edf5f7b47fcf4d27decfec1b7965ab8933ee37/image.png

at 2020-09-23 03:50, Admin. said: 你見到SALARY 嗎?

at 2020-09-23 03:51, Admin. said: ledger show 收入

at 2020-09-23 03:51, Support Team said: ledger 截圖是什麼科目？

at 2020-09-23 03:51, Admin. said: bank

at 2020-09-23 03:52, Admin. said: 但CLICK 入去就正常

at 2020-09-23 03:52, Admin. said: salary 是支出

at 2020-09-23 03:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/76164917be051f641cb0742a03359b1d7f87c224/2020-09-23_11-54-20-銀行月結單輸入_-_Google_Chrome.png

at 2020-09-23 03:54, Support Team said: 這樣輸入？

at 2020-09-23 03:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/507c253f52a99d488d246c8b934bf26062462a95/2020-09-23_11-55-11-銀行月結單傳票_-_Google_Chrome.png

at 2020-09-23 03:55, Support Team said: voucher 是 DR salaryCR bank？

at 2020-09-23 03:56, Admin. said: voucher 是 DR salaryCR bank <-- 是

at 2020-09-23 03:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ad8293fc27ec8fc913174b0c1cac873cf6908376/2020-09-23_11-58-11-總分類賬_-_Google_Chrome.png

at 2020-09-23 03:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/97e166fd386a9268d11159ad12b4aea86da2a1cc/2020-09-23_11-58-23-總分類賬_-_Google_Chrome.png

at 2020-09-23 03:58, Admin. said: 沒事了

at 2020-09-23 04:09, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6ac23d353e8a14e9d490b1/v/ac9d4b41a3f207c03746c05e1ae056f6975b5691/image.png

at 2020-09-23 04:09, Admin. said: 付款

at 2020-09-23 04:09, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6ac23d353e8a14e9d490b1/v/5b2435f4c952aa0553de61fe6b8c04acbbea1c50/image.png

at 2020-09-23 04:10, Admin. said: bank 的ledger

at 2020-09-23 04:14, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6ac23d353e8a14e9d490b1/v/54a75c7dacbe2bce6e793aaf87f396a405c84ed3/image.png

at 2020-09-23 04:14, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6ac23d353e8a14e9d490b1/v/b950b440d05740e02e86c4700845d1aa81474710/image.png

at 2020-09-23 04:15, Admin. said: highlight 的明明係付款

at 2020-09-23 04:18, Support Team said: voucher 有沒有問題？DR CR 是跟輸入的顯示還是 ledger？

at 2020-09-23 04:21, Admin. said: vouch 沒有問題, 但ledger 不對

at 2020-09-23 04:44, Support Team said: 我們試不到這個情況，ledger 顯示的正負和輸入/voucher 都一致查看 ledger 時，輸入有沒有修改過？

at 2020-09-23 04:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b2e87263a0f4665f22e644d590988967e95a436a/2020-09-23_12-45-41-銀行月結單輸入_-_Google_Chrome.png

at 2020-09-23 04:47, Support Team said: 紀錄->操作員這裡，看看查看ledger 的時候，有沒有其他同事有修改過這條紀錄再查看ledger，看看和之前的有沒有不同

at 2020-09-23 04:50, Admin. said: 但這一刻對不上

at 2020-09-23 05:02, Support Team said: 我們試過很多次都試不到這樣的情況剛才12點左右查看ledger的時候，有沒有其他同事有修改過這條紀錄？現在再查看輸入頁面和ledger，和之前一樣？

2020-09-23-Chat transcript on coweasy.com started on Wednesda-0892.json

at 2020-09-23 06:52, Joe. said: 您好，请问我要导出应收账款跟应付账款怎么导出

at 2020-09-23 06:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d18a1b476515c0e5dee12325528dbeed715be70f/2020-09-23_14-53-28-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-09-23 06:54, Support Team said: 這2個報表可查看/匯出應收賬

at 2020-09-23 06:54, Support Team said: 應付賬在採購的這2個查看

2020-09-23-Chat transcript on coweasy.com started on Wednesda-0893.json

at 2020-09-23 06:33, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6aeb8b353e8a14e96cf6ca/v/b18384128732db095ef77ffca9a99b36f461c8ed/image.png

at 2020-09-23 06:33, Admin. said: 即是?

at 2020-09-23 06:36, Support Team said: 是做什麼操作出現這個？

at 2020-09-23 06:37, Admin. said: 由GL 去睇ENTRY

at 2020-09-23 07:32, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6aeb8b353e8a14e96cf6ca/v/87fee21ebaaa24ec9c7984290aad484a90414a0c/image.png

at 2020-09-23 07:33, Admin. said: 問題再出現

at 2020-09-23 07:33, Admin. said: BB2005083 想開vouch cancel

at 2020-09-23 07:53, Admin. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6aeb8b353e8a14e96cf6ca/v/a87ec8921f84dd40b891d9ac16094a2462753545/image.png

at 2020-09-23 07:54, Support Team said: 我們再檢查一下

2020-09-24-Chat transcript on coweasy.com started on Thursday-0895.json

at 2020-09-24 03:31, Joe. said: 核数师想进系统查看一下帐目，一盘是开什么权限给他？

at 2020-09-24 03:41, Support Team said: 一般是報表那部分如果需要看單據怎樣輸入，單據部分至少要有紀錄的權限

2020-09-24-Chat transcript on coweasy.com started on Thursday-0897.json

at 2020-09-24 04:14, iris wang. said: 你好，銀行月結單導入的數據，跟我Excel表不一致

at 2020-09-24 04:15, Support Team said: 是什麼部分不一致，請截圖

at 2020-09-24 04:16, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6c1d0c353e8a14e986157f/v/f4053fada724d6eec4168caad43892e710d9d23d/image.png

at 2020-09-24 04:17, iris wang. said: 我應該忘記刪掉了

at 2020-09-24 04:19, Support Team said: excel 是怎樣的？

2020-09-25-Chat transcript on coweasy.com started on Friday, -0900.json

at 2020-09-25 02:33, Katrine Cheung. said: 你好, 我之前在系統中CREATE 了3個PROJECT/SHOP/SALEMANS, 為什麼我尋找不到?

at 2020-09-25 02:34, Katrine Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6d56e2353e8a14e9ea44fd/v/9108d089a9cde645a1117866ba871b3cfbeed24d/image.png

at 2020-09-25 02:34, Katrine Cheung. said: 只剩下一個是昨天新加的

at 2020-09-25 02:35, Katrine Cheung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f6d56e2353e8a14e9ea44fd/v/1242fe657d1fe55192e5be8ed8928ce159f500b7/image.png

at 2020-09-25 02:35, Katrine Cheung. said: 我IMPORT INVOICE 時, 也可導入

at 2020-09-25 02:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2eb19d7ac134a608281eb40e1f4ada373211c719/2020-09-25_10-35-47-User_Management_-_Google_Chrome.png

at 2020-09-25 02:38, Support Team said: 看看用戶管理

at 2020-09-25 02:38, Support Team said: 除了選 All，只會顯示有選擇的 Proj

at 2020-09-25 02:38, Support Team said: 這個設定有管理員用戶才可以改

at 2020-09-25 02:40, Katrine Cheung. said: 那如果我的用戶選擇了"all" 在pos 中可以指定是那一個shop嗎?

at 2020-09-25 02:41, Katrine Cheung. said: oh!我看到了, 謝謝你

2020-09-25-Chat transcript on coweasy.com started on Friday, -0901.json

at 2020-09-25 06:31, Winnie . said: decided not to pay extra company fees on cow easy and stop the service. Then one year later, B company has business activities again and pay as 2nd company in coweasy

at 2020-09-25 06:31, Winnie . said: (1) Can B company get the old data back into the system

at 2020-09-25 06:45, Support Team said: 是試用Account，還是曾訂購過服務使用？如訂購過服務的會保留至少7年試用的會不定期清資料

at 2020-09-25 06:48, Winnie . said: after 7 years , data will be deleted at all?

at 2020-09-25 06:48, Winnie . said: how about for current users, if over 7 years, the data of current users also are deleted?

at 2020-09-25 06:49, Support Team said: 試用戶口不定期清資料

at 2020-09-25 06:50, Support Team said: 現有客戶，使用期過後，至少會保留7年，保留7年後，才跟試用戶口一樣，不定期清除

at 2020-09-25 06:51, Winnie . said: if we want to keep the data even after 7 years, we have to back up ourselves?

at 2020-09-25 06:52, Support Team said: 是的，發票/採購/支出等單據可以匯出excel報表也可以匯出excel

at 2020-09-25 06:53, Winnie . said: another que: when i downloaded your template on bank onto our account , the excel file name can i change?

at 2020-09-25 06:53, Winnie . said: but good to load up to coweasy?

at 2020-09-25 07:00, Support Team said: 請等等，我首先想再補充一點保留數據的情況，其實我最終的意思是用戶需要保留數據七年，以符合稅務局的需要

at 2020-09-25 07:00, Support Team said: 而我們標準的保留時段分別為試用期後保留一個月訂購使用期過後保留三個月

at 2020-09-25 07:02, Support Team said: 關於下載了的銀行月結單檔案名稱是可以隨便修改的

at 2020-09-25 07:03, Support Team said: 但不可以修改 excel表，裏面最下方頁籤的名稱

at 2020-09-25 07:03, Support Team said: 請問明白嗎？

at 2020-09-25 07:03, Winnie . said: ok. try try. thanks

2020-09-28-Chat transcript on coweasy.com started on Monday, -0904.json

at 2020-09-28 04:50, Winnie . said: Hi, I have a few questions

at 2020-09-28 04:50, Winnie . said: (1) Can the final financial report downloaded in excel format?

at 2020-09-28 04:51, Winnie . said: (2) Can coweasy download visa card statements in excel format?

at 2020-09-28 04:51, Winnie . said: (3) I also have problem when i try to make an invoice on the system

at 2020-09-28 04:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db1411d4dc1e0bce3071b0bdf8ea14d95f04a18c/image.png

at 2020-09-28 04:52, Support Team said: 可以，報表可以查看或直接匯出excel

at 2020-09-28 04:54, Winnie . said: When i direct input on the sales invoice making in the system, if the price term is CIF but we put FOB goods amount first, then indicate the Freight , Ins, etc. at the end of the invocie, how should we input in the system

at 2020-09-28 04:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/35a61c23863b145ff6db7ba250a54b6e5c21a6ef/image.png

at 2020-09-28 05:00, Support Team said: 這樣新增產品以外的項目

at 2020-09-28 05:00, Support Team said: 1 新增輸入行2 選科目3 直接入金額

2020-09-28-Chat transcript on coweasy.com started on Monday, -0905.json

at 2020-09-28 07:16, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f718c7d353e8a14e9cc411e/v/526eeb95f64a9220daef1528af4713af799c827d/image.png

at 2020-09-28 07:17, Uchee. said: 我想問item i , DI-ADS-PU-PR-LG 內容我更新了"日間(長效)成人紙尿褲"

at 2020-09-28 07:18, Uchee. said: 但SAVE 了之後打出來看卻是未改之前的

at 2020-09-28 07:18, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f718c7d353e8a14e9cc411e/v/d981739b49826caeae9e9e2a4b16595106e4dcd7/image.png

at 2020-09-28 07:19, Uchee. said: 當SAVE , 便會變回之前未改

at 2020-09-28 07:19, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f718c7d353e8a14e9cc411e/v/6c1d138eb4bba79df74bbf056c2d43e83119ad0d/image.png

at 2020-09-28 07:20, Uchee. said: 今日為什麼總是這樣?

at 2020-09-28 07:21, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f718c7d353e8a14e9cc411e/v/76ab2251c72d1fff8eff18222b850050de7345bf/image.png

at 2020-09-28 07:21, Support Team said: 發票輸入的規格不會自動改

at 2020-09-28 07:21, Uchee. said: 不明

at 2020-09-28 07:21, Uchee. said: 我規格也修改了

at 2020-09-28 07:22, Uchee. said: 我STOCK 是改左的

at 2020-09-28 07:22, Support Team said: 是做了這張發票，之後再改產品資料？

at 2020-09-28 07:22, Uchee. said: 我是新開發票

at 2020-09-28 07:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0a1f3cfbaf5a42e073951ee8e707412a9eb7df32/2020-09-28_15-24-34-下拉紀錄_-_Google_Chrome.png

at 2020-09-28 07:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6107f6ac31dea1374352e496ff0975384b3eb899/2020-09-28_15-24-12-Dashboard_-_Google_Chrome.png

at 2020-09-28 07:26, Support Team said: 看看下拉紀錄，這個產品的規定，這個客戶可能之前已儲低有紀錄

at 2020-09-28 07:26, Support Team said: 可以刪除不適用的紀錄

at 2020-09-28 07:27, Uchee. said: 不是, UPDATE 了STOCK , 新開的便會AUTO 變新?

at 2020-09-28 07:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9a9c1df7965e04ba5baae8972c2cf685532f7a00/2020-09-28_15-27-36-銷售（出貨）_-_Google_Chrome.png

at 2020-09-28 07:29, Support Team said: 預設是最近輸入的紀錄

2020-09-28-Chat transcript on coweasy.com started on Monday, -0906.json

at 2020-09-28 08:06, Winnie . said: Hi, we like to suscribe the service

at 2020-09-28 08:06, Winnie . said: can i do it say around 4:30pm -4:45pm later today as i am on deadline for some rush work. Thanks

at 2020-09-28 08:07, Support Team said: 可以的

at 2020-09-28 08:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/254ae70f25b7877702afa28e419d19f1eb130fcf/2020-09-28_16-07-02-Dashboard_-_Google_Chrome.png

at 2020-09-28 08:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/233c22079a1670cf8276036ce91aa2b20d98cdec/2020-09-28_16-07-39-訂購_-_Google_Chrome.png

at 2020-09-28 08:08, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e9559e877f918d81fa0446fde1091bd1563d7b3/2020-09-28_16-08-01-賬單明細總覽_-_Google_Chrome.png

at 2020-09-28 08:09, Support Team said: 用戶在訂購平台下單之後在訂購紀錄找到未付帳單按訂購使用可在PayPal 付款

2020-09-28-Chat transcript on coweasy.com started on Monday, -0907.json

at 2020-09-28 09:58, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f71b09d353e8a14e9a30865/v/72c92ddd1b17a67be4f69bb7fd7921d2c1af8b5e/image.png

at 2020-09-28 09:58, Uchee. said: PO 打到4個位數字

at 2020-09-28 09:59, Uchee. said: AFTER SAVE 之后

at 2020-09-28 09:59, Uchee. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f71b09d353e8a14e9a30865/v/2a7a18b82da6fd6d9a4664dd7cf1f9625a2f92c2/image.png

at 2020-09-28 09:59, Uchee. said: 只出2個位數字

at 2020-09-28 10:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e42bd6a7a66db88af70de918bbadd06d337a382d/2020-09-28_18-02-50-採購訂單_-_Google_Chrome.png

at 2020-09-28 10:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8d8755538b18ebdcfbf775959db08b00c326ae9c/2020-09-28_18-02-34-採購訂單_-_Google_Chrome.png

at 2020-09-28 10:03, Support Team said: 自訂表單樣式這裡改小數位顯示

2020-09-29-Chat transcript on coweasy.com started on Tuesday,-0908.json

at 2020-09-29 02:50, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f729c0d353e8a14e9bc33a5/v/b342f9514e3ab79ab5611737153decd9cf194ab3/image.png

at 2020-09-29 02:50, Dan. said: 您好，现在我要开始做2020年4月的账了。那汇率怎么设置一个月的呢

at 2020-09-29 02:51, Dan. said: 就是每个月的汇率不一样

at 2020-09-29 02:51, Dan. said: 我看到新增加汇率那没有选择时间的

at 2020-09-29 02:52, Support Team said: 每張單都有個別的匯率

at 2020-09-29 02:53, Support Team said: 貨幣設置這裡的匯率是預設的匯率即是開單時，選貨幣，預設是這個匯率，也可以修改的

at 2020-09-29 02:54, Dan. said: 修改时候怎么修改

at 2020-09-29 02:55, Support Team said: 你是指貨幣的預設匯率，還是單據個別的匯率？

at 2020-09-29 02:56, Dan. said: 那你告诉我，我这边每个月的汇率不一样的话要怎么在系统上设置

at 2020-09-29 02:57, Dan. said: 或者说我要怎么操作的呢

at 2020-09-29 02:58, Support Team said: 每張單輸入時都入當時的匯率

at 2020-09-29 02:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/69cac87b9e8694236733e151d1fe519d2123975c/2020-09-29_10-57-13-銷售（出貨）_-_Google_Chrome.png

at 2020-09-29 02:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/651c646e83ec6d4d9fc01bc3914ec8508fce9b81/2020-09-29_10-57-52-銀行月結單輸入_-_Google_Chrome.png

at 2020-09-29 02:59, Dan. said: 所以我这边每次都要输入汇率？

at 2020-09-29 03:00, Support Team said: 也可以修改貨幣的預設匯率這樣輸入單據，留意匯率對不對就可以

at 2020-09-29 03:00, Dan. said: 一个月进去改一次？

at 2020-09-29 03:00, Support Team said: 每個月改一次預設匯率

at 2020-09-29 03:01, Dan. said: 那这样子的话对之前做的账会不会数据会不会有变动

at 2020-09-29 03:01, Support Team said: 不會的

at 2020-09-29 03:01, Support Team said: 改貨幣預設匯率不會影響舊單，舊單要直接修改單據才會變

at 2020-09-29 03:02, Dan. said: 21年度年末時再一併調到年末3月的匯率便可

at 2020-09-29 03:02, Dan. said: 这个我要怎么调

at 2020-09-29 03:03, Dan. said: 现在我用每个月的汇率做账，到21年度3月的时候在调到3月的汇率，这个在系统上可以调吗

at 2020-09-29 03:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1bdca662b27a1c257f4eed5c745c7b3fd3f17b3a/2020-09-29_11-03-36-(主頁)_會計_-_Google_Chrome.png

at 2020-09-29 03:03, Support Team said: 試試這裡

2020-09-30-Chat transcript on coweasy.com started on Wednesda-0910.json

at 2020-09-30 02:56, Winnie . said: Hi, what happens if i upload the same bank of statment twice?

at 2020-09-30 02:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ae7799c3580d55fd4f3ac2d266481fe7ffd9dd9/image.png

at 2020-09-30 02:58, Support Team said: 這裡匯入?

at 2020-09-30 02:59, Winnie . said: but if i upload two or three times the same details , what happens

at 2020-09-30 02:59, Support Team said: 是不是指這裡?

at 2020-09-30 02:59, Winnie . said: yes

at 2020-09-30 02:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f8a19d4a6fae574bbd5b3d942a0622ec18b67f9/image.png

at 2020-09-30 02:59, Support Team said: 會重複

at 2020-09-30 02:59, Winnie . said: oh

at 2020-09-30 02:59, Winnie . said: so how do i check

at 2020-09-30 02:59, Support Team said: 要在記錄刪除多餘的

at 2020-09-30 02:59, Winnie . said: by banks

at 2020-09-30 03:00, Support Team said: 可以在總分類帳查看該科目

at 2020-09-30 03:00, Winnie . said: on holidays, is there on line support?

at 2020-09-30 03:00, Winnie . said: where

at 2020-09-30 03:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6be24ffa0410c64a034b284d1dee07ae61582857/image.png

at 2020-09-30 03:01, Support Team said: 假期 Online Support 也放假, 用戶可以在這裡或 WhatsApp 留言, 下個工作天同事會回覆

at 2020-09-30 03:15, Winnie . said: why there are green highlights on the page

at 2020-09-30 03:17, Support Team said: 綠色是其他的單據double click 可打開查看

at 2020-09-30 03:17, Winnie . said: when some are white then

at 2020-09-30 03:18, Support Team said: 白色的就是這張單據輸入的紀錄

at 2020-09-30 03:18, Winnie . said: you mean input direct?

at 2020-09-30 03:18, Support Team said: 直接輸入或匯入都是

at 2020-09-30 03:19, Winnie . said: dont understand still, white color?

at 2020-09-30 03:20, Support Team said: 白色的就是這張單據輸入的紀錄點擊可以直接修改

at 2020-09-30 03:20, Support Team said: 綠色是其他的單據double click 可打開查看，才可修改

at 2020-09-30 03:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/531166e15f1ae04d04be4cc40651d82cc44702b6/2020-09-30_11-21-26-銀行月結單輸入_-_Google_Chrome.png

at 2020-09-30 03:23, Support Team said: 綠色的是所選的科目，在初始和結餘的時間段內，其他單據輸入相關的紀錄

at 2020-09-30 03:26, Winnie . said: also at export out and saving the file, can i use the format "All formt"

at 2020-09-30 03:27, Support Team said: 什麼 All formt ？

at 2020-09-30 03:27, Winnie . said: no problem

at 2020-09-30 03:40, Winnie . said: How to open only one account and check if i have enter double info?

at 2020-09-30 03:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/74596147deb3345404da9d1ccbad25aab91d32a6/2020-09-30_11-41-01-總分類賬_-_Google_Chrome.png

2020-09-30-Chat transcript on coweasy.com started on Wednesda-0911.json

at 2020-09-30 03:46, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f73fe7c353e8a14e9dc6934/v/b093a4390597f68fdc7c19b03762c484d8864c5e/image.png

at 2020-09-30 03:46, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f73fe7c353e8a14e9dc6934/v/d6dd7bc5da9bb36bc8d9f9adeebd8a36432779aa/image.png

at 2020-09-30 03:49, Support Team said: 這是自定發票？

at 2020-09-30 03:49, Kathine Cheng. said: 為何我在自訂發票中的第一欄想編輯偶都不能改動，

at 2020-09-30 03:49, Support Team said: 上傳了報價單的模板？

at 2020-09-30 03:50, Kathine Cheng. said: 是的

at 2020-09-30 03:51, Support Team said: 發票和報價單的模板，有不同的欄位，是不兼容的

at 2020-09-30 03:51, Kathine Cheng. said: 但在發票中是有的

at 2020-09-30 03:51, Support Team said: 其他的發票沒有上傳模板？

at 2020-09-30 03:52, Kathine Cheng. said: 但自訂發票中，其余3 個都ok的

at 2020-09-30 03:53, Support Team said: 這樣要用其他3個模板，上傳覆蓋到這個模板，再修改才可以

at 2020-09-30 04:00, Kathine Cheng. said: ok，我試試

at 2020-09-30 04:02, Kathine Cheng. said: 已ok，謝謝

2020-09-30-Chat transcript on coweasy.com started on Wednesda-0912.json

at 2020-09-30 03:48, Winnie . said: sorry, where to find the bank details

at 2020-09-30 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c5231552e345464cfc48c96a02cece95f8e6bccd/圖片.png

at 2020-09-30 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8da41c950a825de15c65945a04cb5b397d29c6ba/圖片.png

at 2020-09-30 04:06, Winnie . said: after download onto excel, can i widen the column or even when the description goes too long, i make it to auto change column?

at 2020-09-30 04:06, Support Team said: 可以的

at 2020-09-30 04:06, Support Team said: 不更改header 字眼，或者刪除就可以

at 2020-09-30 04:07, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f73ff23353e8a14e9e70b73/v/a702e0c066db8731f96b2d424d1d8cf71ca1f9eb/format.png

at 2020-09-30 04:08, Winnie . said: can change the column (not header) anyway ?

at 2020-09-30 04:08, Winnie . said: when i upload the bank statement, i did not input the code for each transcation purpose yet, so can i do it here at the general ledger?

at 2020-09-30 04:09, Support Team said: 什麼 code？Voucher No.？

at 2020-09-30 04:10, Winnie . said: eg. 120001 = bank interest

at 2020-09-30 04:12, Support Team said: 匯入/輸入時，科目一定要選，可以隨便選一個，之後再修改

2020-09-30-Chat transcript on coweasy.com started on Wednesda-0913.json

at 2020-09-30 04:21, Winnie . said: How to delete the double entry details on this page

at 2020-09-30 04:21, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f740750353e8a14e967099b/v/e63003c76014bc5fc2ec4e8a7b46484827faf503/delete.png

at 2020-09-30 04:22, Support Team said: 綠色的要double click 入去才可以刪除

at 2020-09-30 04:23, Support Team said: 或者也可以在紀錄查找/修改/刪除

2020-09-30-Chat transcript on coweasy.com started on Wednesda-0914.json

at 2020-09-30 04:37, Winnie . said: i am really confused where should i delete / amend the double upload bank record

at 2020-09-30 04:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86d04a8607384cfa473ba311a7038760865034d7/2020-09-30_12-39-49-銀行月結單輸入_-_Google_Chrome.png

at 2020-09-30 04:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f5c7c42013ca24c100df5cf3192bc007ce3a5954/2020-09-30_12-39-17-(主頁)_會計_-_Google_Chrome.png

at 2020-09-30 04:40, Support Team said: 所有輸入，都可以在主頁右側報表/紀錄欄查找紀錄，在紀錄可查看/修改/刪除

2020-09-30-Chat transcript on coweasy.com started on Wednesda-0915.json

at 2020-09-30 03:59, iris wang. said: hello，我想問，我有幾種產品，收入和成本我都分開了科目入數，利潤表上的GP可以顯示不同產品的嗎？

at 2020-09-30 04:00, iris wang. said: 利潤表上可以顯示到每一個產品的GP嗎？

at 2020-09-30 04:01, iris wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f740261353e8a14e91a9ff7/v/d847a13aa4ba875d71410de3138f0286c6e75978/image.png

at 2020-09-30 04:12, Support Team said: 因為收入科目和成本科目沒有直接的關聯，在 P&L 不能做到這樣的GP 的明細

at 2020-09-30 04:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b97f526663340748ba237d2a5f1ede14b73c2459/2020-09-30_12-11-13-銷售（出貨）_Online_-_Google_Chrome.png

at 2020-09-30 04:17, iris wang. said: 下面的截圖是在哪個模塊？

at 2020-09-30 04:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b3ace0c1bf720f2d74fffdbc8b294b3e04d45c6/2020-09-30_12-12-58-(主頁)_工程／店舖／銷售員_-_Google_Chrome.png

at 2020-09-30 04:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b25a07bc8880d4b849aded69cd5b82ae76ecf8e/2020-09-30_12-13-48-工程／店舖／銷售員_分析_-_Google_Chrome.png

at 2020-09-30 04:20, Support Team said: 用Project 來分類，可以分別查看不同Project的 P&L

at 2020-09-30 04:21, Support Team said: 這需要在輸入採購/銷售時，選對應的 Project

at 2020-09-30 04:27, iris wang. said: 這個太麻煩了

at 2020-09-30 04:31, Support Team said: 因為收入科目和成本科目沒有直接的關聯，在 P&L 不能做到分組需要用 Project 來分組查看才做到

2020-09-30-Chat transcript on coweasy.com started on Wednesda-0916.json

at 2020-09-30 03:39, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f73fde5353e8a14e9d2f01f/v/4236846f57b8593181cf72aab72c696ea710c141/image.png

at 2020-09-30 03:40, verse.wang. said: 在這裡匯入資料后，採購成本對應的是我非流動資產

at 2020-09-30 03:40, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f73fde5353e8a14e9d2f01f/v/67b7e249a18642d402be92e88124c5c4a72d3f4c/image.png

at 2020-09-30 03:40, verse.wang. said: 之前都是直接入AP

at 2020-09-30 03:41, verse.wang. said: 或許我可以手動調嗎？

at 2020-09-30 03:42, Support Team said: 匯入發票還是採購？

at 2020-09-30 03:42, verse.wang. said: 採購的

at 2020-09-30 03:42, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f73fde5353e8a14e9d2f01f/v/a47abfe8a15d55f15ff8b1935e2b582525737adf/image.png

at 2020-09-30 03:43, Support Team said: ledger 點擊打開這張採購，截圖給我們

at 2020-09-30 03:44, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f73fde5353e8a14e9d2f01f/v/da5050985bc3d8edafa37e20e50fca50e16f501e/image.png

at 2020-09-30 03:45, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f73fde5353e8a14e9d2f01f/v/3b3b06c76f97865bf4c8c38c72d79c1482356cfa/image.png

at 2020-09-30 03:45, Support Team said: 看看這張採購的Voucher

at 2020-09-30 03:47, verse.wang. said: 怎麼看呢？

at 2020-09-30 03:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db5427564e7486dc4ec5b47c41f84e544f6ee0f7/2020-09-30_11-47-59-採購單（收貨）_-_Google_Chrome.png

at 2020-09-30 03:48, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f73fde5353e8a14e9d2f01f/v/84dc3740715fd28e48b55d75700f9c4bb9428087/image.png

at 2020-09-30 03:48, Support Team said: 另外也看看科目表，11001 和 AP 這2個科目也也截圖

at 2020-09-30 03:49, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f73fde5353e8a14e9d2f01f/v/1fa01d35df166dc941b48a3f377abcb03ec0d433/image.png

at 2020-09-30 03:50, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f73fde5353e8a14e9d2f01f/v/4699ff18c1015888ffa92729e1faf6061efbeb02/image.png

at 2020-09-30 03:54, Support Team said: 25110 科目性質不是應付帳款？

at 2020-09-30 03:55, verse.wang. said: 可是我不改流動負債的話是不能增設幾個AP的科目的

at 2020-09-30 03:56, verse.wang. said: 系統設置好像AP只有一個

at 2020-09-30 03:56, verse.wang. said: 因為分成幾個AP對應公司

at 2020-09-30 03:59, Support Team said: 如果用會計模組輸入AP，才要這樣新加不同的流動負債如果用採購模組輸入，這樣只要有1個 AP，採購單選不同的供應商，總分類帳/帳齡報表，供應商往來之類的報表會自動跟供應商來分類AP

at 2020-09-30 03:59, verse.wang. said: 好的，我明白了

at 2020-09-30 04:00, verse.wang. said: 採購單和銷售發票可以一次性刪除嗎？

at 2020-09-30 04:00, verse.wang. said: 還是只能一筆一筆刪除？

at 2020-09-30 04:00, Support Team said: 需要逐條確認刪除

2020-09-30-Chat transcript on coweasy.com started on Wednesda-0918.json

at 2020-09-30 05:25, Winnie . said: Hi, i want to delete the excess / double columns in the bank statement by mistake upload twice or more, I also want to add the account code . HOW TO DO

at 2020-09-30 05:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9d72293614babe2c6a553f171de75ff913a9935/圖片.png

at 2020-09-30 05:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a23f1a304e2e1fc8b463808ab8bb08e1d7d08490/圖片.png

at 2020-09-30 05:26, Support Team said: 所有輸入，都可以在主頁右側報表/紀錄欄查找紀錄，在紀錄可查看/修改/刪除

at 2020-09-30 05:27, Winnie . said: also by diff bank?

at 2020-09-30 05:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bc3f6d4b60b9f64796184325c9b4f50bc7bf49f5/image.png

2020-10-02-Chat transcript on coweasy.com started on Friday, -0922.json

at 2020-10-02 08:29, Winnie . said: Hi, how come the free subscriber under my paid account is not valid today

at 2020-10-02 08:33, Support Team said: Have you create the login already?

at 2020-10-02 08:34, Support Team said: Anyway, it's ok, let us clarify on Monday morning

2020-10-05-Chat transcript on coweasy.com started on Monday, -0923.json

at 2020-10-05 08:40, Winnie . said: how to change the setting for exchange rate of a currency. I have makred adj with market function but now i want to fix it at a rate. How do i correct? thanks

at 2020-10-05 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0b772472a317d1d5ce55e8baf17d52f2f69b6629/image.png

at 2020-10-05 08:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/df617949153ca3dadeacf449f6bce1ba28c23a20/image.png

at 2020-10-05 08:42, Support Team said: please amend by double clicking in

at 2020-10-05 09:00, Winnie . said: When downloading the bank data to our comp[uter, the export format is EXCEL ?

at 2020-10-05 09:01, Winnie . said: the we amend on the computers and updoad back is fine?

at 2020-10-05 09:01, Support Team said: 其實不太清晰地的問題重點

at 2020-10-05 09:02, Support Team said: 這樣吧我說一些標準的過程等你了解一下

at 2020-10-05 09:02, Support Team said: 如果你例如是中國銀行

at 2020-10-05 09:02, Support Team said: 你只需去到中國銀行網上銀行下載相關月份的 csv文檔

at 2020-10-05 09:03, Support Team said: 然後在我們戶口上傳相關文檔便可以了

at 2020-10-05 09:03, Support Team said: 當中是無需修改任何文檔格式的

2020-10-06-Chat transcript on coweasy.com started on Tuesday,-0927.json

at 2020-10-06 04:53, Kathine Cheng. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f7bf7fe353e8a14e9c79b0c/v/4ec2863d9c9727523ffdc1b6dfedd009459825ed/image.png

at 2020-10-06 04:54, Kathine Cheng. said: 請問如何修正

at 2020-10-06 04:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/caa1b067d81dfc1414b503a4ded29aa3e55c47dc/2020-10-05_10-59-13-發票_-_Google_Chrome.png

at 2020-10-06 04:55, Support Team said: 庫存這一行的欄位 -> Properties -> Behavior

at 2020-10-06 04:58, Kathine Cheng. said: 跟着在那？

at 2020-10-06 05:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab365ff7e999ca5c3860d916db114f29fb6d6537/image.png

at 2020-10-06 05:03, Kathine Cheng. said: 冇改變

at 2020-10-06 05:05, Support Team said: 這行所有欄位都有tick 這2格？

at 2020-10-06 05:06, Kathine Cheng. said: 已ok 謝謝

2020-10-08-Chat transcript on coweasy.com started on Thursday-0936.json

at 2020-10-08 09:32, Winnie . said: how to change details of an entry in the bank statement uploaded to the system

at 2020-10-08 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5ff57687bf2b8559655d10e0bd6c58054ff47e36/2020-10-08_17-33-46-主頁_Online_-_Google_Chrome.png

at 2020-10-08 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/603768db43a3baf8dac249772949185336c9c090/2020-10-08_17-34-07-銀行月結單輸入_-_Google_Chrome.png

at 2020-10-08 09:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64f07498de88b18a6bb104cc59aac142be62e747/2020-10-08_17-34-18-銀行月結單輸入_Online_-_Google_Chrome.png

at 2020-10-08 09:35, Support Team said: 在紀錄查找打開後，點擊可修改

at 2020-10-08 09:36, Winnie . said: which screen

at 2020-10-08 09:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ad94ca68d34606c5d9a507432ecbfeb1119c9aa0/圖片.png

at 2020-10-08 09:38, Support Team said: 各個輸入頁面的紀錄

at 2020-10-08 09:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7a2d7c49fefd8e55ee09aacf95fb0b2247850d0/圖片.png

at 2020-10-08 09:38, Support Team said: 在紀錄查找，可雙擊打開

at 2020-10-08 09:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/956ca3b5c59e09e645dc7348b96e704500ca976c/圖片.png

at 2020-10-08 09:38, Support Team said: 打開後，點擊可修改

at 2020-10-08 09:39, Winnie . said: for the columns where we can upload our own documents, how many pages max

at 2020-10-08 09:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc477bb7e29f41335a3e5f79c8e9ec2a9f8094e9/2020-10-08_17-40-29-銀行月結單輸入_Online_-_Google_Chrome.png

at 2020-10-08 09:40, Support Team said: Soft Copy Document 2MB 以內

at 2020-10-08 09:41, Support Team said: 不是限制頁數

2020-10-12-Chat transcript on coweasy.com started on Monday, -0940.json

at 2020-10-12 04:11, Suki Zhuang. said: 需要續費了

at 2020-10-12 04:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/89cf7272ab588db93d62b774d79a41113a54a4dd/2020-10-12_12-00-27-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-10-12 04:12, Suki Zhuang. said: 請問有沒有invoices給我，需要向老闆請款

at 2020-10-12 04:12, Support Team said: 在這裡可以下載發票PDF

2020-10-12-Chat transcript on coweasy.com started on Monday, -0941.json

at 2020-10-12 03:58, iris wang. said: 我的cow easy 顯示14號到期

at 2020-10-12 03:59, iris wang. said: 用什麼方式續費？

at 2020-10-12 04:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5a94ab14c7dc216c377fad88f3faeb8ac6ec2616/2020-10-12_12-00-27-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-10-12 04:00, Support Team said: 這裡

at 2020-10-12 04:01, Support Team said: 可以PayPal，銀行過數/入票

2020-10-12-Chat transcript on coweasy.com started on Monday, -0946.json

at 2020-10-12 07:06, MS HO . said: 你好, 請問客戶資源管理內怎樣介定是哪個業務員, 每次開發票時不用再選?

at 2020-10-12 07:08, Support Team said: CowEasy 並沒有此功能

at 2020-10-12 07:09, MS HO . said: 你意思每張發票開出時要先選sales 名?

at 2020-10-12 07:10, MS HO . said: 不能先在系統內指定某客戶由指定的sales跟

at 2020-10-12 07:10, Support Team said: 是的

at 2020-10-12 07:48, MS HO . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f83ff25353e8a14e96a9cda/v/92d0373fb8ab4d7c296f9dc55f953bccec6ac9d1/WeChat_截圖_20201012154841.png

at 2020-10-12 07:49, MS HO . said: 信用期只有三種選擇?

at 2020-10-12 07:50, Support Team said: 直接入日數或月尾這2種

at 2020-10-12 07:50, MS HO . said: 月結後15天, 系統無法計算

at 2020-10-12 07:52, Support Team said: 這些要每張發票用戶自行計算日數

2020-10-15-Chat transcript on coweasy.com started on Thursday-0952.json

at 2020-10-15 06:31, Edward Chan. said: 你好，之前有录入一些测试数据，现在正式启用，想重新录入数据，怎么最快初始化？

at 2020-10-15 06:32, Support Team said: 請電郵到 support@coweasy.com 要求清除帳戶資料，註明公司名和帳戶 Admin 的登入電郵地址，同事需要和你確認，確認後可清空帳戶所有資料，包括基礎數據和所有單據

at 2020-10-15 06:39, Edward Chan. said: 那会计科目的初始余额如果启用后要调整，应如何操作

at 2020-10-15 06:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9968ce6c092c5e20fccb108c4c35fcac51afea3f/2020-10-15_14-40-44-Dashboard_-_Google_Chrome.png

at 2020-10-15 06:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2c2bc497667f4c07e73551f794a269da1e95f96f/2020-10-15_14-41-01-初始餘額_-_Google_Chrome.png

at 2020-10-15 06:41, Support Team said: 這裡入初始餘額

at 2020-10-15 06:44, Edward Chan. said: 但是填不了，改不了

at 2020-10-15 06:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d6232e508d082d9d5337ea3e62e0d8d4bf48a7f4/2020-10-15_14-45-39-初始餘額_-_Google_Chrome.png

at 2020-10-15 06:46, Support Team said: 系統會提示不能改初始餘額的原因

at 2020-10-15 06:50, Edward Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f87eae6353e8a14e9ee7727/v/d118449531ee2717954cbe04258a7a87a3be1c27/image.png

at 2020-10-15 06:51, Edward Chan. said: 这样怎么处理

at 2020-10-15 06:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c95ba472fe20f65aadf8cac26f73707fc12af1a1/-43-59-公司設定.png

at 2020-10-15 06:52, Edward Chan. said: 改往后的日期还是往前的日期？

at 2020-10-15 06:52, Support Team said: 前

2020-10-15-Chat transcript on coweasy.com started on Thursday-0954.json

at 2020-10-15 07:13, Co Sec 1. said: receipt點解有時候顯示唔到公司的地址

at 2020-10-15 07:14, Co Sec 1. said: 輸入receipt相關資料後，save，跟住轉為PDF文檔之後，就無左公司地址

at 2020-10-15 07:14, Co Sec 1. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f87f51e353e8a14e9a54a52/v/0f874b941383b71ba5bc0a17a4a485b4d85fed0b/image.png

at 2020-10-15 07:14, Co Sec 1. said: like this

at 2020-10-15 07:15, Support Team said: 是客戶地址？

at 2020-10-15 07:15, Co Sec 1. said: 對的

at 2020-10-15 07:18, Co Sec 1. said: 而且時不時出現

at 2020-10-15 07:18, Co Sec 1. said: 不是次次出現

at 2020-10-15 07:24, Support Team said: 看看客戶資料，這個客戶有沒有入地址？

at 2020-10-15 07:27, Co Sec 1. said: 我知道了，應該是因為我用了不同語言版本

at 2020-10-15 07:29, Co Sec 1. said: 也不行哦

at 2020-10-15 07:30, Co Sec 1. said: 系統裡有remark中文地址

at 2020-10-15 07:30, Co Sec 1. said: 我用了英文版的receipt，沒有顯示地址很正常，但是我remark 中文版的receipt，也沒有顯示地址

at 2020-10-15 07:34, Co Sec 1. said: 請問還在嗎

at 2020-10-15 07:40, Support Team said: 客戶地址填的是中文地址，還是英文

at 2020-10-15 07:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8976ad662522bcca68ea73e2ee0f21707c8487b9/2020-10-15_15-42-07-客戶資源管理_-_Google_Chrome.png

at 2020-10-15 07:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/61fa616f5ade4c6df61d6c06c3825229f9eba5f3/2020-10-15_15-42-20-recpt.mrt_-_Designer.png

at 2020-10-15 07:42, Support Team said: 我們看過template，只顯示英文地址

2020-10-15-Chat transcript on coweasy.com started on Thursday-0956.json

at 2020-10-15 08:32, Co Sec 2. said: 請轉接Vivian

at 2020-10-15 08:32, Co Sec 2. said: 請問剛才的問題是否已經解決

at 2020-10-15 08:33, Co Sec 2. said: receipt顯示不到地址

at 2020-10-15 08:33, Co Sec 2. said: 而客戶資料裡面是有地址信息

at 2020-10-15 08:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/871c36553535b30b7c3fb5d2969172c8d64da32f/圖片.png

at 2020-10-15 08:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/773a225c9097a4411be23423a055c4822fb11fd8/圖片.png

at 2020-10-15 08:33, Support Team said: 我們看過template，只顯示英文地址

at 2020-10-15 08:34, Co Sec 2. said: 也就是說，如果只輸入了中文地址的話，那就沒辦法顯示是嗎

at 2020-10-15 08:34, Co Sec 2. said: 但是有些客戶要求是中文版本的。

at 2020-10-15 08:34, Co Sec 2. said: 能否幫忙改善這個問題

2020-10-16-Chat transcript on coweasy.com started on Friday, -0961.json

at 2020-10-16 06:47, Co Sec 2. said: 唔好意思，唔見左昨日的對話，請問有fix到個收據中文地址問題嗎

at 2020-10-16 06:49, Support Team said: 這點需要安排同事修改模板暫時只可以在客戶中文英文地址都輸入才可以顯示

at 2020-10-16 06:49, Co Sec 2. said: 你是說，只要我輸入了英文地址，然後就會顯示地址，但是會顯示英文地址是嗎

at 2020-10-16 06:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dd82d35d436870fb9a948621c24987c42666700e/圖片.png

at 2020-10-16 06:50, Co Sec 2. said: 我知道這個地方

at 2020-10-16 06:50, Support Team said: 這裡都輸入中文地址

at 2020-10-16 06:50, Co Sec 2. said: 哦哦，好的。我試試

at 2020-10-16 06:52, Co Sec 2. said: 暫時可以解決問題，謝謝

2020-10-19-Chat transcript on coweasy.com started on Monday, -0962.json

at 2020-10-19 03:29, Stephen. said: CAN'T CHANGE MY PASSWORD

at 2020-10-19 03:30, Stephen. said: HELLO, I CAN'T CHANGE MY LOGIN P/W

at 2020-10-19 03:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c03974fefef05b3517dcd7ec72d74bbaca3966c/image.png

at 2020-10-19 03:31, Support Team said: 不能更改是提示什麼?

at 2020-10-19 03:32, Stephen. said: CAN'T INPUT IN THAT FEILD

at 2020-10-19 03:40, Stephen. said: WE FOUND THAT ONE MAN ONE COMPANY, CAN CHANGE , BUT ONE MAN MANAGE TWO OR MORE COMPANY, CAN'T CHANGE PASSWORD LA...

2020-10-19-Chat transcript on coweasy.com started on Monday, -0963.json

at 2020-10-19 07:20, Dan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f8d3e228483bb5041e8820e/v/411d1970975eab51c772359e4b4c0dc80e04301f/image.png

at 2020-10-19 07:21, Dan. said: 美金兑换的是不是错了

at 2020-10-19 07:21, Dan. said: 怎么对不上了呀

at 2020-10-19 07:22, Dan. said: 本来是美元29433，怎么一勾选就变成29470.2073

at 2020-10-19 07:22, Dan. said: 本来是美元29440，怎么一勾选就变成29470.2073

at 2020-10-19 07:23, Support Team said: USD 匯率是自動update？

at 2020-10-19 07:25, Dan. said: 不是的，

at 2020-10-19 07:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/55334807c0897c7a5f7cb16c84049607acb91155/image.png

at 2020-10-19 07:25, Support Team said: 收取這裡跟實際情況輸入, 這2個要對數

at 2020-10-19 07:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e32ead365b548e8aa36da7bca211129420bf835/image.png

at 2020-10-19 07:26, Support Team said: 這個只是計算時作參考用的

at 2020-10-19 07:27, Dan. said: 实际还是按港币的汇率在核算的，是吗

at 2020-10-19 07:29, Support Team said: 是的, 要對本幣

2020-10-19-Chat transcript on coweasy.com started on Monday, -0964.json

at 2020-10-19 07:20, Accounting. said: 你好, 麻煩請看看Debit Note's 打印時的layout 有問題

at 2020-10-19 07:21, Accounting. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f8d3e0d8483bb5041e6cba9/v/752cd13169ef74af7cb14f793faaa33cc7f08708/EH20201024-EL_-_Ma_Bee_Ying_-_anti-epidemic_fund2_-_2020.09.pdf

at 2020-10-19 07:21, Accounting. said: 縮細咗

at 2020-10-19 07:23, Accounting. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f8d3e0d8483bb5041e6cba9/v/003ac02d9b57e58a24d3ea5f6f239a0953cfcfaa/Report.pdf

at 2020-10-19 07:23, Accounting. said: 正常應該是剛轉發給你的那樣

at 2020-10-19 07:30, Support Team said: 列印設置是怎樣的

at 2020-10-19 07:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c58ce02841f42a64626d7036044ba74ecd1317cc/2020-10-19_15-30-11-tawk.to_Monitoring_-_Google_Chrome.png

at 2020-10-19 07:45, Accounting. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f8d3e0d8483bb5041e6cba9/v/d950844018ef0ffbcbd47ee208bc22b792a7ba4a/image.png

at 2020-10-19 07:56, Support Team said: 縮放比例轉其他試試

at 2020-10-19 08:01, Accounting. said: 為什麼layout 時常自動轉了 ?

at 2020-10-19 08:02, Support Team said: 這些是用戶在瀏覽器進行操作才行更改，系統不會影響到這些設置

2020-10-19-Chat transcript on coweasy.com started on Monday, -0965.json

at 2020-10-19 08:36, Lisa. said: hi, just wondering if we can delete all the records in the trail version?

at 2020-10-19 08:37, Support Team said: 請電郵到 support@coweasy.com 要求清除帳戶資料，註明公司名和帳戶 Admin 的登入電郵地址，同事需要和你確認，確認後清空帳戶所有資料

at 2020-10-19 08:38, Support Team said: 但以上處理方式需要該戶口訂購後才能處理

at 2020-10-19 09:22, Lisa. said: hi hi 想問下如果新增供應商時，重覆入供應商的名字, 系統是否會提示?

at 2020-10-19 09:23, Support Team said: 不會

at 2020-10-19 09:23, Support Team said: 系統只檢查編號，不會檢查名稱

2020-10-20-Chat transcript on coweasy.com started on Tuesday,-0968.json

at 2020-10-20 03:37, Lisa. said: 想問下點解無法於會計科目建立第三層的科目名稱？但可以建立科目編號

at 2020-10-20 03:38, Lisa. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f8e51ac8483bb5041d801ed/v/3d70a98268bdf1b485c5a489e82715b6fd6ce4a5/image.png

at 2020-10-20 03:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2bc6f791e571e2e0e491f8e19ca543ebeb76c632/-03-48-Chart_of_Accounts.png

at 2020-10-20 03:39, Support Team said: 第 2/3 層在這裡新增/修改/刪除

2020-10-20-Chat transcript on coweasy.com started on Tuesday,-0969.json

at 2020-10-20 09:01, Yan. said: 請問預設嘅55111 delivery cost 打咗銀碼但無顯示喺總數係咩嘢原因?

at 2020-10-20 09:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e16ed0cabc8d65e03ba5b94dc358e6c14508d4e7/2020-10-20_17-02-37-採購訂單_-_Google_Chrome.png

at 2020-10-20 09:03, Support Team said: 是直接入金額，不入產品？有沒有先刪除這行

at 2020-10-20 09:04, Yan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f8ea6c78483bb504160938e/v/64cad026b334ce7297324595f08cf480b0cb76de/image.png

at 2020-10-20 09:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5069c72b895cda63295a980445eda4699170eec4/2020-10-20_17-06-28-採購訂單_-_Google_Chrome.png

at 2020-10-20 09:06, Support Team said: 這裡入面有沒有item

at 2020-10-20 09:07, Support Team said: 有item的會顯示“貨”，沒有應該會顯示“無”的試試刪除裡的item 再儲存

at 2020-10-20 09:08, Yan. said: 無item, 只想入運費

at 2020-10-20 09:08, Yan. said: 顯示無的

at 2020-10-20 09:10, Support Team said: 點擊55111這行，focus 移到金額，鍵盤按 enter 看看有沒有update 總額

at 2020-10-20 09:11, Yan. said: 有了, 麻煩哂

at 2020-10-20 09:17, Yan. said: 請問如果我嘅採購程序係落單, 銀行付款, 賣家發貨, 幾日後收貨應該使用邊啲功能?

at 2020-10-20 09:20, Support Team said: 是先付全額後發貨，還是付訂金，收貨後付餘款？

at 2020-10-20 09:20, Yan. said: 全額

at 2020-10-20 09:24, Support Team said: 付款，選供應商，付款戶口輸入：1 付款銀行2 預防按金，這行入負數

at 2020-10-20 09:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3cc5d9b5b1760a472562441826ffb876c4991777/圖片.png

at 2020-10-20 09:25, Support Team said: 收貨，在採購訂購，轉至採購加1行預付按金

at 2020-10-20 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e27e9ce0d5e0d7ae41e2a67aab06b0ce94605bb4/圖片.png

at 2020-10-20 09:26, Support Team said: 可以參考PO或採購頁面的常問問題

at 2020-10-20 09:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f223a6e32d9a4ffe898b7f537635c31d2bb4f6e/2020-10-20_17-21-58-採購訂單_-_Google_Chrome.png

at 2020-10-20 09:26, Yan. said: 明白, 先試試

at 2020-10-20 09:37, Yan. said: 想問多少少HSBC戶口扣數係扣HKD，預付按金應該入USD / HKD?採購訂單係入咗USD

at 2020-10-20 09:39, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8f9900122c2e20f837510e2aff3efb556ac02d8c/2020-10-20_17-39-12-收款（客戶）_-_Google_Chrome.png

at 2020-10-20 09:39, Support Team said: 可以根據單據的貨幣輸入

at 2020-10-20 09:41, Support Team said: 不同的貨幣匯率，如有不平就需要加一行 Exchange Difference

2020-10-21-Chat transcript on coweasy.com started on Wednesda-0971.json

at 2020-10-21 03:50, Yan. said: 請問買了兩三款半製品，然後做出了另一款貨品，操作應該怎樣做？

at 2020-10-21 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1d7e23eba701f9db1a2bac2dc731c8b95eab7042/-42-37-(主頁)_庫存.png

at 2020-10-21 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0fbc7970e3af7c156019588df9cd142a2865091c/-48-42-庫存調整轉入.png

at 2020-10-21 03:55, Support Team said: 原料數量入負數，單價入採購價成品數量正數，原料總價值計算平均單價

at 2020-10-21 03:56, Support Team said: 截圖例子：由 2件S001，1件S002，1件S003組合成 1件65569PACK共組裝了 500件的65569PACK減少了1000件S001，500件S002，500件S003

at 2020-10-21 03:59, Yan. said: 明白，如果同一樣原材料因不同時間購入，成本有差異，應該開２行？定平均成本？

at 2020-10-21 04:00, Support Team said: 2種做法都可以

at 2020-10-21 04:01, Yan. said: 另外銷售的運費成本係咪要另開單輸入？因為如果開新行，個客會睇到，對嗎？

at 2020-10-21 04:03, Support Team said: 支付給速遞/運輸公司的運費在支出/採購輸入銷售發票，需要收取客戶運費時才要入

2020-10-21-Chat transcript on coweasy.com started on Wednesda-0973.json

at 2020-10-21 06:49, Yan. said: 請問銷售時怎樣輸入運費？客付或我付

at 2020-10-21 06:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/66f7b6f0a937306aeadf91d5ff8fdc9367b42fda/-32-13-運費.png

at 2020-10-21 06:51, Support Team said: 收取客戶運費

at 2020-10-21 06:52, Support Team said: 支付運費在支出/採購模組輸入

at 2020-10-21 06:54, Yan. said: 如果運費係我公司俾呢？

at 2020-10-21 06:55, Support Team said: 支付運費在支出/採購模組輸入

at 2020-10-21 06:56, Yan. said: 喺薪酬支出嗰度開一張支出單嗎？

at 2020-10-21 06:56, Support Team said: 是的

at 2020-10-21 06:57, Yan. said: 例如我用順豐，就新增一個提供商然後揀返付運費

at 2020-10-21 06:59, Support Team said: 是的科目選支出性質的運費月結的可以每月入一次支出再付款，現結的每單入一次現金支出

at 2020-10-21 06:59, Yan. said: 明白, thx

2020-10-21-Chat transcript on coweasy.com started on Wednesda-0975.json

at 2020-10-21 07:27, iris wang. said: 你好，上年度的報表我要根據審計報告調整數據，我是直接用會計輸入，日期輸入上年的日期？

at 2020-10-21 07:28, Support Team said: 是的

at 2020-10-21 07:31, Support Team said: 日期入上年度年結日期

2020-10-21-Chat transcript on coweasy.com started on Wednesda-0976.json

at 2020-10-21 09:02, Joey Chau. said: 為什麼無法新增應收帳客戶

at 2020-10-21 09:04, Support Team said: 新增不同客戶的 AR 科目，性質選 Current

at 2020-10-21 09:04, Support Team said: 新增不同客戶的 AR 科目，性質選 Current Assets

at 2020-10-21 09:07, Joey Chau. said: ok 謝謝

at 2020-10-21 09:41, Joey Chau. said: 麻煩請查看，等了超過5分鐘匯入檔案，仍未完成

at 2020-10-21 09:45, Joey Chau. said: 剛才匯入時，電源閃了一下，program 彈了出去，跟著login 再匯入，就一直在等，未知是否有影響

at 2020-10-21 09:49, Joey Chau. said: 要現在登出嗎？

at 2020-10-21 09:49, Joey Chau. said: 可以登出嗎

at 2020-10-21 09:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c98f34b7bec8fc716e1746e15ba032bde8625e3/2020-10-21_17-50-10-新分頁_-_Google_Chrome.png

at 2020-10-21 09:50, Support Team said: 試試退出瀏覽器

at 2020-10-21 09:51, Support Team said: 再登入查看會計輸入紀錄，看看之前的excel有沒有匯入到

2020-10-22-Chat transcript on coweasy.com started on Thursday-0978.json

at 2020-10-22 02:59, Stephen. said: IMPORT DATA FAIL, WHY

at 2020-10-22 03:00, Support Team said: 請問提示什麼

at 2020-10-22 03:03, Stephen. said: PLS WAIT

at 2020-10-22 03:05, Stephen. said: some information i this line is incorrect, please check!

at 2020-10-22 03:08, Support Team said: 是哪一行可否給excel我們看看

at 2020-10-22 03:23, Stephen. said: already sent by e-mail

2020-10-23-Chat transcript on coweasy.com started on Friday, -0982.json

at 2020-10-23 03:12, Edward Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f9249b28ba81c9addc6c741/v/28158d7e18470592688b13bc838303084cbbf908/image.png

at 2020-10-23 03:12, Edward Chan. said: 请问我要导入发票资料，这个金额是货币是HKD吗

at 2020-10-23 03:12, Edward Chan. said: 如果要改为USD的话要怎么做

at 2020-10-23 03:19, Support Team said: 你可以在貨幣編號和匯率填上

at 2020-10-23 03:22, Edward Chan. said: 那假设我填上货币编号USD，汇率7.8后，这个金额是代表USD吗

at 2020-10-23 03:26, Support Team said: Yes

2020-10-23-Chat transcript on coweasy.com started on Friday, -0983.json

at 2020-10-23 04:49, V1601365302282165 said: 請問我有多間公司, 一套小企雲可以支援多公司嗎

at 2020-10-23 04:54, Support Team said: 一般來說，雲端模式是一個帳戶處理一間公司的

at 2020-10-23 04:55, Support Team said: 但我們一般客戶也會用三至四間公司，我們是有特別優惠的

at 2020-10-23 04:56, V1601365302282165 said: 明白, 另外請問銀行月結單的功能其實是怎樣?

at 2020-10-23 04:56, V1601365302282165 said: 是否可以AI generate 銀行transaction to system?

at 2020-10-23 04:57, Support Team said: 主要是透過提供指定的銀行，可下載相關網上銀行的csv file, 然後直接匯入系統內入賬

at 2020-10-23 04:58, Support Team said: 而我們的 AI 手機應用程式是可素描所有單據直接匯入系統

at 2020-10-23 04:58, V1601365302282165 said: 有非雲端版本嗎?

at 2020-10-23 04:58, Support Team said: 也可以

2020-10-27-Chat transcript on coweasy.com started on Tuesday,-0988.json

at 2020-10-27 02:46, EPI. said: 請問我匯入咗HSBC CSV file, 然後再手動入返銷售/採購等資料系統會自動對應返, 定我要手動delete 返重覆嘅資料?

at 2020-10-27 02:48, Support Team said: 請問你是否之前已入了發票資料？

at 2020-10-27 02:50, EPI. said: 有部分已入, 有部分未入

at 2020-10-27 03:02, Support Team said: 要手動delete

2020-10-27-Chat transcript on coweasy.com started on Tuesday,-0990.json

at 2020-10-27 04:49, EPI. said: 剛才查詢的資料不見了, 請問可查找返嗎?

at 2020-10-27 04:53, Support Team said: Transcript：[10:45] CowEasy Support Team (System Message) : 你好，我是Tracy，請問需要查詢嗎？[10:46] EPI. : 請問我匯入咗HSBC CSV file, 然後再手動入返銷售/採購等資料系統會自動對應返, 定我要手動delete 返重覆嘅資料?[10:48] Vivian - 即時支援專員 : 請問你是否之前已入了發票資料？[10:50] EPI. : 有部分已入, 有部分未入[11:02] Vivian - 即時支援專員 : 要手動delete

at 2020-10-27 04:56, EPI. said: 手動delete的話即係我最好係入哂資料先匯入HSBC CSV file, 對嗎?

at 2020-10-27 04:58, Support Team said: 系統沒有相關規定，用戶用方便識別重複資料的方式輸入就可以

2020-10-27-Chat transcript on coweasy.com started on Tuesday,-0991.json

at 2020-10-27 06:33, Lisa. said: 你好！我想問下資產item可以喺邊度入？

at 2020-10-27 06:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/758b6b822ecaecb0499c02d9714ffb83f89b55ea/2020-10-27_14-34-50-主頁_Online_-_Google_Chrome.png

at 2020-10-27 06:38, Lisa. said: 是否可以入每個item?

at 2020-10-27 06:39, Support Team said: 可以

at 2020-10-27 06:40, Support Team said: 另外固定資產模組是適合於會計師樓計算折扣率用的，一般中小企是不需要用到這個模組

at 2020-10-27 06:40, Lisa. said: 固定資產說明是否這裡？

at 2020-10-27 06:40, Lisa. said: 但如果我買咗設備，該在那裡做記錄？

at 2020-10-27 06:42, Support Team said: 固定資產模組主要用於計算折舊book數在會計模組輸入

at 2020-10-27 06:44, Lisa. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f97b9b98ba81c9add6d82ef/v/88475cb1bcaacfd1771e34a371301a9a1ea10ad4/image.png

at 2020-10-27 06:44, Lisa. said: 你指,這裡嗎？

at 2020-10-27 06:45, Support Team said: 是的

at 2020-10-27 06:46, Lisa. said: 這裡輸入是否可以做partial payment? 即係類似Purchase找數咁

at 2020-10-27 06:48, Support Team said: 購入時1條 debit fixed assets, credit current liability每次付款 debit current liability, credit bank

at 2020-10-27 06:50, Lisa. said: 好的，thanks! 試下筅

at 2020-10-27 07:32, Lisa. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f97b9b98ba81c9add6d82ef/v/20bba3f49669d98482a7ce9537e62d736dda720c/image.png

at 2020-10-27 07:33, Lisa. said: 如果在會計項目下輸入所購買的資產，咁可以喺邊度入對方的公司名？

at 2020-10-27 07:34, Support Team said: 可在說明輸入

at 2020-10-27 07:35, Lisa. said: 咁咪唔可以睇返某個vendor的總數

at 2020-10-27 07:37, Support Team said: 可以為該公司設一個 current liability 科目相關的固定資產購入和付款都選這個科目可以查看資產負債表/總分類帳這些財務報表

2020-10-28-Chat transcript on coweasy.com started on Wednesda-0993.json

at 2020-10-28 04:52, Anna Kam. said: 請問你們有倉存管理嗎

at 2020-10-28 04:53, Support Team said: 有的

at 2020-10-28 04:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fce7442d295c3e3547562b2df398d30a166ed8b5/圖片.png

at 2020-10-28 05:01, Anna Kam. said: 咁我想問你地可否改格式？

at 2020-10-28 05:01, Anna Kam. said: 以及上傳檔案上去客戶的文件夾

at 2020-10-28 05:02, Support Team said: 用戶可自訂列印發票的樣式

at 2020-10-28 05:02, Support Team said: 客戶/供應商資料可以 excel 匯出匯入

2020-10-28-Chat transcript on coweasy.com started on Wednesda-0999.json

at 2020-10-28 09:14, Mini. said: 有沒有可以設置人員只能查看不能修改的權限

at 2020-10-28 09:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c3abf9aa04a48a6f3c9a600fa2260b5c43a6c762/2020-10-28_17-16-18-權限_-_Google_Chrome.png

at 2020-10-28 09:16, Support Team said: 試試單據只給這些權限

at 2020-10-28 09:17, Support Team said: 另外給報表的權限

at 2020-10-28 09:17, Mini. said: 他想看記錄和報表

at 2020-10-28 09:18, Support Team said: 報表部分在頁面底部設置，不同模組的報表都可設置權限

2020-10-29-Chat transcript on coweasy.com started on Thursday-1007.json

at 2020-10-29 09:27, EPI. said: 請問公司購入原子印, 文具等係咪唔需要入庫存?

at 2020-10-29 09:28, Support Team said: 這些是辦公室用品，公司內部用的？

at 2020-10-29 09:28, EPI. said: yes

at 2020-10-29 09:28, Support Team said: 不是拿去銷售的不入庫存

at 2020-10-29 09:29, Support Team said: 這些入支出

at 2020-10-29 09:29, EPI. said: 那麼要入公司資產嗎?

at 2020-10-29 09:30, Support Team said: 金額比較大的才入固定資產

at 2020-10-29 09:30, Support Team said: 一般辦公室用品都是支出

at 2020-10-29 09:30, EPI. said: 明白，線上付款的話應該用薪酬支出？還是現金支出？

at 2020-10-29 09:36, Support Team said: 應該是現金支出薪酬支出是 Accrual Basis 的，通常是出糧，或者其他月尾收到帳單，下月月頭才付款這種情況會用到

at 2020-10-29 09:37, EPI. said: 明白，即是水電煤等等

at 2020-10-29 09:39, EPI. said: 如果購置電腦等金額轉大的資產，輸入程序應該如何？

at 2020-10-29 09:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/26998679ae77c5b374dcb8fb969a7b0d0f35f5d1/2020-10-29_17-42-16-(Main_Page)_Accounting_-_Google_Chrome.png

at 2020-10-29 09:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e032ef0859c950ce276d355f3e52f1dd3dadcdb/2020-10-29_17-44-07-Accountant_Input_-_Google_Chrome.png

at 2020-10-29 09:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f4eb3284ebb7dd7e4fa779069cf0f848b3f4071/2020-10-29_17-42-24-(Main_Page)_Accounting_-_Google_Chrome.png

at 2020-10-29 09:46, Support Team said: Accounting Input -> Accountant InputDebit 固定資產Credit Current Liability（分期付款）

at 2020-10-29 09:47, Support Team said: 之後每期付款Debit Current LiabilityCredit 銀行戶口

at 2020-10-29 09:48, EPI. said: 如果一次過付款就credit 返信用卡/saving a/c?

at 2020-10-29 09:48, Support Team said: 是的

at 2020-10-29 09:48, EPI. said: 信用卡還款用薪酬支出功能?

at 2020-10-29 09:49, Support Team said: 會計輸入

at 2020-10-29 09:49, Support Team said: 月結單輸入或者會計人員輸入都可以

at 2020-10-29 09:51, EPI. said: ok 我先試一試, thanks

2020-10-29-Chat transcript on coweasy.com started on Thursday-1008.json

at 2020-10-29 09:56, EPI. said: 請問如何查閱單一庫存的進出紀錄?

at 2020-10-29 09:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d114518cf91a98c87b41cb8746bc592224762a58/2020-10-29_17-57-17-(Main_Page)_Stock_-_Google_Chrome.png

at 2020-10-29 09:58, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9a29a3c5f00c38d5bb7b2ba8dbe7313f7d0030d8/2020-10-29_17-58-14-Stock_Flow_Report_-_Google_Chrome.png

at 2020-10-29 09:58, Support Team said: from to 都選同一個item

2020-10-30-Chat transcript on coweasy.com started on Friday, -1010.json

at 2020-10-30 09:17, Winnie . said: May i know besides the account work, the sales record with coweasy have input functions for time line and steps required to complete in a project?

at 2020-10-30 09:18, Winnie . said: that our staff can input and others can staff would know what are required to do, eg. to collect 2nd deposit from a client, etc.

at 2020-10-30 09:29, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49bd6b04aeb7bb00cae8065618894f46e574ed4b/2020-10-30_17-29-15-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-10-30 09:30, Support Team said: 未收款項/到期日，可查看帳齡報表

at 2020-10-30 09:39, Winnie . said: if a project should be paid by instalment from the buyer,

at 2020-10-30 09:44, Support Team said: 用戶可以在說明/備註輸入，或更改發票的狀態，用作管理和識別單據發票紀錄也可以看到該發票已收取的金額

2020-11-02-Chat transcript on coweasy.com started on Monday, -1012.json

at 2020-11-02 02:57, Winnie . said: how do i correct the exchange rate and cancel the rate as per actual bank rate daily

at 2020-11-02 02:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac9d81c219373667a4230279a856203810e2d2a7/圖片.png

at 2020-11-02 03:02, Winnie . said: where do i find this screen

at 2020-11-02 03:03, Winnie . said: found it but cannot erase the exchange rate still after i cancel same time rate column

at 2020-11-02 03:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5209603445672a17aa3153b8bced51db8d4feeae/2020-11-02_11-02-53-多貨幣_-_Google_Chrome.png

at 2020-11-02 03:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1221fbf88996bc663a6327310255b815f1ea3e93/2020-11-02_11-02-42-Dashboard_-_Google_Chrome.png

at 2020-11-02 03:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/303bb60fd3c8ad765b539c18887604b9b8bd50db/2020-11-02_11-03-58.gif

at 2020-11-02 03:05, Winnie . said: is there lessons we can take about doing the sales and purchase column also

2020-11-02-Chat transcript on coweasy.com started on Monday, -1013.json

at 2020-11-02 03:41, EPI. said: 你好, 我有個INV no. 唔知係咪之前入過, 但紀錄搵唔到依家系統唔俾入

at 2020-11-02 03:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f4e469254c8337c997a9f29ddcb68acacd3d65d/2020-11-02_11-41-41-(主頁)_銷售_(批發)_-_Google_Chrome.png

at 2020-11-02 03:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cd898fbb91147d4c7faab7c47da981a5786931ab/2020-11-02_11-41-52-記錄匯總_-_Google_Chrome.png

at 2020-11-02 03:42, Support Team said: 這裡搜尋

at 2020-11-02 03:43, EPI. said: 都搵唔到, 剛剛untick INV no 隔離個正方格就可以了

at 2020-11-02 03:58, EPI. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f9f778f8ba81c9addef74cd/v/43495de534dd0b920dfae29ea75d6bba0310a300/image.png

at 2020-11-02 03:59, EPI. said: 請問自訂發票修改模板時我喺header 2下面加入一個header後footer 下面多咗2條紅線, 預視時header 2 以下資料全部顯示唔到係咩原因?

at 2020-11-02 04:01, Support Team said: 紅線1頁的頁高

at 2020-11-02 04:01, Support Team said: 看看 preview 有沒有第2頁

at 2020-11-02 04:01, EPI. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f9f778f8ba81c9addef74cd/v/c603c7bdac94b792233308e4a0852b74eb570419/image.png

at 2020-11-02 04:01, EPI. said: 無第2頁

at 2020-11-02 04:04, Support Team said: 新加 header 的 properties 截圖看看

at 2020-11-02 04:05, EPI. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f9f778f8ba81c9addef74cd/v/c11e602236e816589b107e059f69c74d4a4be344/image.png

at 2020-11-02 04:07, EPI. said: 本來我想喺headerband2 data 1下面加，但加唔到，所以諗住插入一個header

at 2020-11-02 04:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/deb00f1daa5181d4e1722dbbf46da6a7633641ef/2020-11-02_12-06-59-發票_-_Google_Chrome.png

at 2020-11-02 04:07, EPI. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f9f778f8ba81c9addef74cd/v/97dfdb4e912299ec21f34031a12f8240f30396e2/image.png

at 2020-11-02 04:08, Support Team said: 看看 behavior

at 2020-11-02 04:09, EPI. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f9f778f8ba81c9addef74cd/v/5c0cc890e36e271b7075c288d472a6fe00b9c4ea/image.png

at 2020-11-02 04:11, Support Team said: 在 data band 下面，試試加 footer，不是 header

at 2020-11-02 04:13, EPI. said: 明白, 可以了

at 2020-11-02 04:22, EPI. said: 如果批發銷售要分批出貨, 係咪唔可以直接用 "發票(出貨)" 呢個功能?

at 2020-11-02 04:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db016f1f011d26d0a67ca631d1e370b271a1b2f4/2020-11-02_12-24-20-銷售（出貨）_-_Google_Chrome.png

at 2020-11-02 04:25, Support Team said: 如出貨日期已確定，可以直接出1張發票，入不同的出貨日期

at 2020-11-02 04:28, Support Team said: 如不確定出貨日期，可出先一張發票來收按金/訂金，之後每次出貨時再輸入一張發票

2020-11-02-Chat transcript on coweasy.com started on Monday, -1014.json

at 2020-11-02 06:49, Winnie . said: hi, i forgot how to delete a duplicated input in the bank account

at 2020-11-02 06:49, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5f9f9ef08ba81c9add5817e0/v/e4f0ba1d54b25939a6247f9afe79f731959e3e9c/que-2.png

at 2020-11-02 06:50, Support Team said: 綠色的可以double click 打開

at 2020-11-02 06:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ed0825d844d4667a06a527508d24664ac50b8e0c/-22-45-(主頁)_會計.png

at 2020-11-02 06:51, Support Team said: 可以在紀錄按日期/編號搜尋

2020-11-02-Chat transcript on coweasy.com started on Monday, -1015.json

at 2020-11-02 07:19, Winnie . said: hi, if i have by mistake deleted some bank transcation on cow easy , can i retrieve

at 2020-11-02 07:19, Winnie . said: i have already pressed saved after i have deleted the entries by mistake

at 2020-11-02 07:20, Support Team said: 刪除後不可還原只可重新輸入

2020-11-03-Chat transcript on coweasy.com started on Tuesday,-1019.json

at 2020-11-03 04:43, athena leung. said: HI, is there a template for import an xls to the inventory database?

at 2020-11-03 05:00, Support Team said: Yes, please wait

at 2020-11-03 05:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0784425677ee4404a3ebc51c21967d110e1988c/image.png

2020-11-03-Chat transcript on coweasy.com started on Tuesday,-1021.json

at 2020-11-03 07:50, Lisa. said: 你好！想問下如果由trial version 轉至paid version, 已入的資料會被刪除嗎？之後 user email 可以再改嗎？

at 2020-11-03 07:58, Lisa. said: 另外，trial version 中的customer list, vendor list, inventory item可否重set?

at 2020-11-03 08:00, Support Team said: 不會刪除資料

at 2020-11-03 08:01, Support Team said: 用戶如需更改登入電郵, 請電郵至 support@coweasy.com註明現登入電郵和新電郵, 同事和你確認後才可更改

at 2020-11-03 08:03, Lisa. said: 只有admin的電郵需要由你哋改，對嗎？

at 2020-11-03 08:03, Support Team said: 如需清空資料, 也請電郵至 support@coweasy.com註明現登入電郵, 同事確認後清空帳戶所有資料, 包括所有基礎數據和單據

at 2020-11-03 08:03, Support Team said: 更改登入電郵都需要確認

at 2020-11-03 08:05, Support Team said: admin 也可以刪除普通用戶, 再新增

at 2020-11-03 08:06, Lisa. said: 清空資料只能進行一次嗎？

at 2020-11-03 08:08, Support Team said: 是的

at 2020-11-03 08:14, Lisa. said: :disappointed_relieved:

at 2020-11-03 08:30, Support Team said: 其實很簡單，你的目的是什麼？由於用戶只是在一次試用之後，想清空資料，便真實訂購使用，不需要多次清空的，所以請問你是需要多少清空嗎？

at 2020-11-03 08:33, Lisa. said: 我驚做錯，所以希望可以有take 2

2020-11-04-Chat transcript on coweasy.com started on Wednesda-1023.json

at 2020-11-04 07:20, Winnie . said: hi, if i need to create debit note, where

at 2020-11-04 07:20, Support Team said: 銷售-發票

at 2020-11-04 07:21, Support Team said: 儲存發票後可以出 pdf

at 2020-11-04 07:22, Winnie . said: so same screen for invoice making, correct? and where do i get template to change the inv, purchase order, etc.

at 2020-11-04 07:22, Support Team said: 是的發票 / debit note / 送貨單 / 裝箱單這幾張單都是儲存發票後可出

at 2020-11-04 07:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bcf40e3e2323d3e7932333e47edc8bbcfd61f95e/請參考常問問題.png

at 2020-11-04 07:23, Winnie . said: where can i find template

at 2020-11-04 07:23, Support Team said: 修改單據樣式請參考 FAQ

at 2020-11-04 07:24, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0f5c56da54ada76bb06966a7e68ac46d7ac6d524/圖片.png

at 2020-11-04 07:24, Support Team said: 修改單據樣式請參考 FAQ

at 2020-11-04 07:26, Winnie . said: where can i find above\

at 2020-11-04 07:27, Support Team said: 發票輸入頁面

2020-11-04-Chat transcript on coweasy.com started on Wednesda-1025.json

at 2020-11-04 09:10, athena leung. said: pls advise how to add fields onto PO, those fields are already in Stock database.

at 2020-11-04 09:11, Support Team said: 是指 PO 列印PDF的樣式加上產品的欄位？

at 2020-11-04 09:13, athena leung. said: when you creating the PO

at 2020-11-04 09:13, athena leung. said: want to add more details to the item

at 2020-11-04 09:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/559acb0c9df759be3c3800dc9c66fe4ef74ebb97/2020-11-04_17-14-38-採購訂單_Online_-_Google_Chrome.png

at 2020-11-04 09:15, Support Team said: PO 產品資料只有這些欄位

at 2020-11-04 09:15, Support Team said: 如有其他資料可在規格 / 說明輸入

at 2020-11-04 09:19, athena leung. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fa26fbc8ba81c9add471d21/v/fa6fee13e4090e9938e20700e6ea6397faa3c4dd/stock.JPG

at 2020-11-04 09:19, athena leung. said: then what is the purpose of inputting these info. onto stock data base?

at 2020-11-04 09:23, Support Team said: 這些是產品相關的資料，不會不同的單有不同的值輸入PO/發票時，不會再輸入一次這個欄位，這些欄位只會在列印PDF 時顯示

at 2020-11-04 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8971d8fbc1794fc7ada45217c289e359912b2c4e/請參考常問問題.png

at 2020-11-04 09:25, Support Team said: 如有更改 PO 列印PDF的樣式請參考輸入頁面 FAQ

at 2020-11-04 09:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/67720a3262a37278b414e4c46f80d6f15f41157b/2020-11-04_17-26-51-採購訂單_-_Google_Chrome.png

at 2020-11-04 09:27, Support Team said: 可在 Dictionary 托放出來

at 2020-11-04 09:27, Support Team said: 產品資料需要放在 Data 裡面

at 2020-11-04 09:28, athena leung. said: thanks, let me know try.

at 2020-11-04 09:31, Support Team said: 但建議新用戶先上了免費的預約課程，才自己開始嘗試自訂表格比較好

2020-11-05-Chat transcript on coweasy.com started on Thursday-1027.json

at 2020-11-05 02:49, athena leung. said: can I generate sales order from this software?

at 2020-11-05 02:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/92d6aacfa67613099fd6a73cf5aa856b37314e6b/image.png

at 2020-11-05 02:51, Support Team said: 發票之前, 未confirm 的 sales order / proforma invoice 都在 quotation 這裡入

at 2020-11-05 02:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8156cdc2f5ffd5d1b96d6c5902c2ce63d60f15ab/image.png

at 2020-11-05 02:52, Support Team said: 可以修改自定表單樣式, 將 quotation 字眼改做 sales order / proforma invoice

at 2020-11-05 02:52, athena leung. said: can we generate the sales order directly from purchase order as they're of same items

at 2020-11-05 02:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4fce890897501a269ecbc16fed30b2f425554653/image.png

at 2020-11-05 02:54, Support Team said: CowEasy 的流程是由 Quotation 開始的 Quotation -> Invoice -> Receipt Quotation -> Purchase Order -> Purchase -> Payment

at 2020-11-05 02:56, athena leung. said: so if I need both PO and SO, i need to generate them separately? any method I don't need to duplicate the job?

at 2020-11-05 02:56, Support Team said: 可以先輸入Quotation，之後 Quotation 轉 PO但不可以 PO 轉 Quotation

at 2020-11-05 02:58, athena leung. said: and then use the same quotation to change to SO? as PO and SO are with different prices, can the system take the prices from the stock database or I need manually input them?

at 2020-11-05 03:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/980550c3b61981ecb74eda39fd262e0366eef757/2020-11-05_10-59-45-庫存_-_Google_Chrome.png

at 2020-11-05 03:00, Support Team said: 庫存本身可以登記不同價錢

at 2020-11-05 03:01, Support Team said: Quotation 會自動出批發價PO 自動出採購價也可在輸入單據時直接修改該單的價錢

at 2020-11-05 03:02, athena leung. said: which price invoice will use?

at 2020-11-05 03:02, Support Team said: 批發價

2020-11-05-Chat transcript on coweasy.com started on Thursday-1028.json

at 2020-11-05 03:16, Winnie . said: good day, sorry , i forgot your ans on my que yesterday about where to customize the invoice and other doc. cow easy prepared templates

at 2020-11-05 03:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de0cd639d1f24e301dd3a626a185b943cd99f0e9/2020-11-05_10-51-34-報價單_-_Google_Chrome.png

at 2020-11-05 03:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cbb8b1feccb345cdab946e03ee54473cda29495b/2020-11-05_11-17-29-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2020-11-05 03:18, Winnie . said: bills import (excel) screen?

at 2020-11-05 03:19, Support Team said: 輸入頁面 -> FAQ -> 自訂表單樣式

at 2020-11-05 03:20, Winnie . said: pls capture the screen you are referring. thanks

at 2020-11-05 03:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/248a4ebcee5827e57540d01d78b99db7677d027a/圖片.png

at 2020-11-05 03:21, Winnie . said: the top column. from where i can find this screen

at 2020-11-05 03:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/34385f2b327af091d8b3330999aa2b6ad063bad4/2020-11-05_11-22-04-主頁_Online_-_Google_Chrome.png

at 2020-11-05 03:23, Winnie . said: after press quotation, "direct input"?

at 2020-11-05 03:23, Support Team said: 是的

at 2020-11-05 03:25, Winnie . said: but after i press "customise form", this screen pop up

at 2020-11-05 03:25, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fa36d4c8ba81c9add93530f/v/703f142ae72a93944ac220ce1713daded1472c37/template_page.png

at 2020-11-05 03:25, Winnie . said: and nothing i can press

at 2020-11-05 03:27, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=CustomizeForm

at 2020-11-05 03:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5461849488639c6d21efef3537718c1bfdd0a2f9/2020-11-05_11-26-37-常問問題_-_Google_Chrome.png

at 2020-11-05 03:28, Support Team said: 這裡是FAQ，有截圖教用戶怎樣去修改自訂表單樣式

at 2020-11-05 03:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/59bc50f38d97dbe0d33d6cf52b83dd8502e5bf52/2020-11-05_11-28-48-常問問題_-_Google_Chrome.png

2020-11-05-Chat transcript on coweasy.com started on Thursday-1029.json

at 2020-11-05 04:00, Winnie . said: can i download the inovice, etc. template in excel on my own computer, then customize the format and input back onto coweasy?

at 2020-11-05 04:02, Support Team said: 修改 customize format 只用於列印 PDF和發票的匯出匯入是2個不同的功能請問妳是問邊個功能

at 2020-11-05 04:06, Winnie . said: 發票的匯出匯入

at 2020-11-05 04:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/efd66302cad8e32e8ba7ced9e92fa06b0835ee3b/2020-11-05_12-06-32-主頁_Online_-_Google_Chrome.png

at 2020-11-05 04:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/66f07b9a55c72f7930addd57dea77b42d21329cd/2020-11-05_12-07-04-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2020-11-05 04:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9d27cd6ac7cfb2ff40ca0244dbb9a2595ad0a9df/2020-11-05_12-06-40-主頁_Online_-_Google_Chrome.png

at 2020-11-05 04:07, Support Team said: 匯出

at 2020-11-05 04:07, Winnie . said: i would like to download the template of coweasy's quotation , inv, etc. and then input details on desktops computers and finally upload back to coweasy

at 2020-11-05 04:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6516527ef3bac2cd11926ea463eff445b9e847c8/2020-11-05_12-07-11-紀錄_銷售（出貨）_-_Google_Chrome.png

at 2020-11-05 04:07, Support Team said: 匯入

at 2020-11-05 04:08, Winnie . said: but after download here the excel does not look like the customize format pages

at 2020-11-05 04:08, Support Team said: 修改 customize format 只用於列印 PDF和發票的匯出匯入是2個不同的功能

at 2020-11-05 04:16, Winnie . said: dont understand

at 2020-11-05 04:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2c5a39419d5876d73cb027c07d90155399012c78/2020-11-05_12-17-17-Invoice_-_Google_Chrome.png

at 2020-11-05 04:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/13d53c24dfb1a713f158ba60c68d03d549fe704d/2020-11-05_12-16-39-銷售（出貨）_Online_-_Google_Chrome.png

at 2020-11-05 04:18, Support Team said: customize format 是修改表單樣式，是列印PDF的樣式

at 2020-11-05 04:18, Support Team said: 匯出匯入是數據

at 2020-11-05 04:18, Support Team said: 和樣式無關

at 2020-11-05 04:18, Winnie . said: 樣式 - how to download

at 2020-11-05 04:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f46e34873e09b554b5375af0c4f27e71c52c7e1/圖片.png

at 2020-11-05 04:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d24b756c26b8249a048ecf3eb8c8a9e6c01ee6b5/圖片.png

at 2020-11-05 04:21, Winnie . said: just save ? no need go to the column blank template?

at 2020-11-05 04:23, Support Team said: 有匯入/輸入過單據就可以列印

2020-11-05-Chat transcript on coweasy.com started on Thursday-1031.json

at 2020-11-05 07:58, Don. said: 你好，想問吓採購單(收貨)的貨品，總額不是單價X數量。可以直接輸入總額嗎?

at 2020-11-05 08:01, Support Team said: 產品的總額是計算的，不能直接輸入

at 2020-11-05 08:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b81d9fd6879ee5d7dd51f2e63eeea3fab10a83b/2020-11-05_16-00-48-採購單（收貨）_Online_-_Google_Chrome.png

at 2020-11-05 08:01, Support Team said: 沒有輸入產品的才直接輸入金額

at 2020-11-05 08:03, Don. said: 明白了，我試試，謝謝

at 2020-11-05 08:40, Don. said: 48120 折扣收益是要自己新增嗎?

at 2020-11-05 08:42, Support Team said: 看看科目表有沒有這個科目

at 2020-11-05 08:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2866d282e22b7fc022c4e719fb2447c9bd733bd5/2020-11-05_16-00-48-採購單（收貨）_Online_-_Google_Chrome.png

at 2020-11-05 08:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6e5ed096cc5bf21cc4ce5625806f6968f50bccf2/2020-11-05_16-44-10-採購單（收貨）_Online_-_Google_Chrome.png

at 2020-11-05 08:45, Support Team said: 或者試試按這裡

at 2020-11-05 08:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ec96031bb207ad24f105f2cd58655bbaf9f77b2/2020-11-05_16-44-48-採購單（收貨）_Online_-_Google_Chrome.png

at 2020-11-05 08:56, Don. said: 成功了，謝謝

2020-11-06-Chat transcript on coweasy.com started on Friday, -1033.json

at 2020-11-06 06:50, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fa4eb9a8ba81c9add173fc7/v/a31dc01b56ce452c1d9dcc4f79f695aa555159c4/QUE.png

at 2020-11-06 06:52, Support Team said: 匯入 DBS CSV？

at 2020-11-06 06:53, Winnie . said: yes

at 2020-11-06 06:53, Winnie . said: what does this statment mean

at 2020-11-06 06:53, Winnie . said: set to null ??

at 2020-11-06 06:53, Winnie . said: index 1?

at 2020-11-06 06:53, Winnie . said: when we import the excel, we always see above but what is index 1

at 2020-11-06 06:56, Support Team said: 這個message 應該是不能讀取csv文件自動出的

at 2020-11-06 06:57, Support Team said: 這個文件是直接在 DBS 網上銀行下載的？

at 2020-11-06 07:10, Winnie . said: no

at 2020-11-06 07:10, Winnie . said: excel

at 2020-11-06 07:13, Support Team said: 這裡是匯入在DBS 網上銀行直接下載的 CSV請勿更改文件的欄位或者轉做其他格式

2020-11-09-Chat transcript on coweasy.com started on Monday, -1036.json

at 2020-11-09 09:38, Antony Lee. said: HEY~

at 2020-11-09 09:38, Antony Lee. said: my system is hanged

at 2020-11-09 09:38, Antony Lee. said: what i should do?

at 2020-11-09 09:38, Support Team said: 是做什麼操作？

at 2020-11-09 09:39, Support Team said: 可以退出 Chrome 再登入試試

2020-11-10-Chat transcript on coweasy.com started on Tuesday,-1038.json

at 2020-11-10 02:32, Tong Sui Ming. said: can i input supplier invoice no ?

at 2020-11-10 02:33, Support Team said: 可以的，在採購單的左下方填寫便可以了

at 2020-11-10 02:44, Tong Sui Ming. said: can i hide the project/Shop field on input bank trxs?

at 2020-11-10 02:46, Support Team said: Bank Statement Input 輸入頁面暫時沒有隱藏欄位功能

2020-11-10-Chat transcript on coweasy.com started on Tuesday,-1039.json

at 2020-11-10 03:27, Tong Sui Ming. said: how to upload photo from mobile apps, any additional fee for this future

at 2020-11-10 03:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1c05200b667913060e8d91026e50111ea102fdd5/2020-11-10_11-28-39-主頁_Online_-_Google_Chrome.png

at 2020-11-10 03:32, Support Team said: 暫時只有這2個輸入有 App 上傳功能App 不另外收費

at 2020-11-10 03:37, Tong Sui Ming. said: i just try, and press save, message " Sorry, you still have not upload photo for AI scanning"

2020-11-10-Chat transcript on coweasy.com started on Tuesday,-1041.json

at 2020-11-10 07:06, Kevin. said: 報價單問題

at 2020-11-10 07:06, Kevin. said: 單據按工程匯入問題

at 2020-11-10 07:07, Support Team said: 應用支援問題可在這裡查詢

at 2020-11-10 07:08, Support Team said: 是匯入不到？

at 2020-11-10 07:08, Kevin. said: 報價單格式及條款如何設定?

at 2020-11-10 07:08, Kevin. said: 有無單據的匯入EXCEL檔比我地填?

at 2020-11-10 07:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de5cf60a737638bb8b3a48d3740403f75cfccf8d/2020-11-10_15-09-42-主頁_Online_-_Google_Chrome.png

at 2020-11-10 07:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ecf1708fb452491a1e62aec2c23a7d052c116b5/2020-11-10_15-10-05-紀錄_報價單_-_Google_Chrome.png

at 2020-11-10 07:10, Support Team said: 可匯出單據資料/空白模板

at 2020-11-10 07:11, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc7f459730bb549dc02599139b82d75bfb22314f/請參考常問問題.png

at 2020-11-10 07:11, Support Team said: 如需修改列印給給客戶的PDF樣式，請參考輸入頁面的 FAQ

at 2020-11-10 07:14, Kevin. said: 在那裡?

at 2020-11-10 07:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/40c8682e907739db5c8bc9a8415178152bc5a531/2020-11-10_15-14-48-報價單_Online_-_Google_Chrome.png

at 2020-11-10 07:16, Kevin. said: 需要MRT檔,不懂

at 2020-11-10 07:18, Kevin. said: 我地的報價單這種模式的

at 2020-11-10 07:18, Kevin. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5faa3b7d8ba81c9add5a5765/v/fc8c64867006b7833d59bf8aec68e8dcd1879592/合約單360R1德安樓5A_Karen.pdf

at 2020-11-10 07:18, Kevin. said: 怎改? 後面有條款但你們顯示不到

at 2020-11-10 07:19, Support Team said: 用戶修改樣式請參考 FAQ

at 2020-11-10 07:20, Support Team said: MRT是樣式模板的文件修改樣式儲存會下載一個MRT文件，用戶可另存作留底上傳後出PDF都會用這個樣式

at 2020-11-10 07:21, Kevin. said: 我們沒有MRT檔

at 2020-11-10 07:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fe233f140f93104f6e89f6a51be0b5af93c31a4/2020-11-10_15-18-37-主頁_Online_-_Google_Chrome.png

at 2020-11-10 07:21, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/05618304e9c22d4f16c7b3dbb50f6478c6580801/2020-11-10_15-18-52-訂購_-_Google_Chrome.png

at 2020-11-10 07:22, Support Team said: 用戶可參考FAQ自行修改修改儲存後會出一個MRT文件

at 2020-11-10 07:23, Support Team said: 如用戶需要我們修改樣式收費可參考：訂購 -> 額外增值服務 -> 表格修改服務

2020-11-10-Chat transcript on coweasy.com started on Tuesday,-1042.json

at 2020-11-10 07:37, Winnie . said: Hi, after i have uploaded a full year bank transcations account details, for example total 3 bank accounts, (1) Can you advise the proper steps if I want to check entries for each account is correct? Steps (which sreen to login...and following steps ).

at 2020-11-10 07:39, Winnie . said: (2) Say one entry is doubled or wrong from the above screen you have advised for output the entries for checking, what are the proper steps to cancel the concerned entry

at 2020-11-10 07:40, Winnie . said: i am very confused and troubled by the above. Thought we have already deleted or uploaded the entries but cannot were doubled or cannot locate some of the entries.

at 2020-11-10 07:40, Winnie . said: Sorry for the trouble but we are very uncertain if proper info are all on system this way. Thanks for your kind udnerstanding.

at 2020-11-10 07:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/58d0ec8b07513afc86e4129a2ae75dad3c6e0c6f/2020-11-10_15-42-44-總分類賬_-_Google_Chrome.png

at 2020-11-10 07:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/29e9dbb6c58b4c7e6ee8dce605ca14f5dc41416e/2020-11-10_15-42-54-總分類賬_-_Google_Chrome.png

at 2020-11-10 07:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/503684c9ca95d9f02285436b264583fa56017313/2020-11-10_15-42-25-主頁_Online_-_Google_Chrome.png

at 2020-11-10 07:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5f5b0f7f11388b5606a0ee4e29696f403eabc1c3/2020-11-10_15-43-34-總分類賬_-_Google_Chrome.png

at 2020-11-10 07:45, Support Team said: 可查看總分類帳簡單的可只看結餘詳細可以逐個紀錄檢查

at 2020-11-10 07:47, Winnie . said: then delete

at 2020-11-10 07:48, Winnie . said: can I do the checking and amending at the same time on "General Ledger" section / screen

at 2020-11-10 07:48, Winnie . said: by each month / each account

at 2020-11-10 07:49, Support Team said: 修改/刪除後需要刷新報表頁面，報表才會更新

at 2020-11-10 07:50, Winnie . said: yes, understand. However, can i check and amend at the same time on the general ledger output on the system

at 2020-11-10 07:52, Support Team said: 每次修改/刪除都要刷新報表頁面更新報表後再繼續檢查

at 2020-11-10 08:10, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5faa3eaf8ba81c9add9835a1/v/e88265aab96c0b1e50e9a52034e20821bd8b9bc2/wrong-1.png

at 2020-11-10 08:10, Winnie . said: example, at the general ledger, i found this transcation should not appear in this account, how do i delete

at 2020-11-10 08:11, Support Team said: 點擊可打開查看這條紀錄可以只刪除這行，或者整張單刪除

at 2020-11-10 08:13, Winnie . said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5faa3eaf8ba81c9add9835a1/v/b3e24c59a81ff0cc339e00dae029b7f7f612b6e9/wrong-2.png

at 2020-11-10 08:13, Winnie . said: after press the earlier transcation, come this screen and the account no is diff on top

at 2020-11-10 08:14, Winnie . said: so cont. what should i do to delete the earlier found wrong entry

at 2020-11-10 08:19, Winnie . said: this is the question i am stucked

at 2020-11-10 08:22, Support Team said: 這張月結單輸入裡沒有 1907108？

at 2020-11-10 08:22, Winnie . said: no, because this is a USD ac, so the HKD entry found is wrong and need to delete

at 2020-11-10 08:23, Support Team said: 刪除 1907108 這條紀錄，再儲存

at 2020-11-10 08:24, Winnie . said: BB1907095

at 2020-11-10 08:24, Winnie . said: wrong hkd

at 2020-11-10 08:25, Support Team said: 入錯資料的可以點擊修改再儲存

at 2020-11-10 08:25, Winnie . said: and in the 總分類帳 cannot amend, if click the entry, it goes to the 2nd picture i sent u

at 2020-11-10 08:25, Winnie . said: can someone call me

at 2020-11-10 08:27, Support Team said: 和 1907108 無關1907095 是另一個問題？

at 2020-11-10 08:27, Winnie . said: i think i need to explain the question in talk

2020-11-12-Chat transcript on coweasy.com started on Thursday-1044.json

at 2020-11-12 02:57, GAVIN TSE. said: hi, 我登記了試用版, 現在1注冊有6位用戶, 是否每一位的用戶,都有同樣的權冊?

at 2020-11-12 03:18, Support Team said: 預設是一樣的在用戶管理可以更改權限

at 2020-11-12 03:18, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0242a2df0b770b007f32bf877cc30d276ee83e88/image.png

2020-11-13-Chat transcript on coweasy.com started on Friday, -1045.json

at 2020-11-13 04:16, joanne@onwon.com.hk. said: Hello Tracy, I would like to ask if vendor's previous bill's amount is not correct and they issued a credit memo for price adjustment, how can i enter this credit memo in Coweasy? Thank you!

at 2020-11-13 04:19, Support Team said: 做法和按金類似，可以直接在金額輸入負數，下張單付款時扣除

2020-11-13-Chat transcript on coweasy.com started on Friday, -1048.json

at 2020-11-13 09:28, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fae4bbf8ba81c9add657558/v/93884a8621ca2ba4dce176d5abba02f4e08550f7/image.png

at 2020-11-13 09:28, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fae4bbf8ba81c9add657558/v/9676130e920f65b6959ade14d1ae802bb24ab54f/image.png

at 2020-11-13 09:29, Gary Ho. said: INV20-08-10-178 明明有銀碼

at 2020-11-13 09:29, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fae4bbf8ba81c9add657558/v/51767f006215c4e642fa515c08d169a85bc6f074/image.png

at 2020-11-13 09:29, Gary Ho. said: 但單內看不到產品

at 2020-11-13 09:30, Support Team said: 只是這張這樣？

at 2020-11-13 09:30, Gary Ho. said: 暫時發現只有這張

at 2020-11-13 09:30, Support Team said: 179 180 是不是相同情況？

at 2020-11-13 09:30, Support Team said: 這張按傳票

at 2020-11-13 09:30, Gary Ho. said: 其他沒2

at 2020-11-13 09:31, Support Team said: 或者列印是怎樣？

at 2020-11-13 09:31, Gary Ho. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fae4bbf8ba81c9add657558/v/193154507d338ed37ddf8ccfa90fa07ecd3991df/image.png

at 2020-11-13 09:33, Support Team said: excel 的178這條紀錄也給我們看看

2020-11-16-Chat transcript on coweasy.com started on Monday, -1049.json

at 2020-11-16 02:52, GAVIN TSE. said: 請問import : Chart of Accounts, 怎樣處理?

at 2020-11-16 02:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/861489b7881ba0764c48879a6c5030761f030f5e/2020-11-16_10-53-41-科目列表_-_Google_Chrome.png

at 2020-11-16 02:56, Support Team said: 這裡匯出 excel

at 2020-11-16 02:56, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4697888dce33cb881f6a0f693a0e4a88e0799fcd/2020-11-16_10-53-47-科目列表_-_Google_Chrome.png

at 2020-11-16 02:56, Support Team said: 在Excel 修改/新增科目後，這裡匯入

at 2020-11-16 03:09, GAVIN TSE. said: Excel template在那位置download ?

at 2020-11-16 03:10, Support Team said: 這裡匯出 excel

at 2020-11-16 03:10, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b5723fb042d644bb51d14bacdf8607b7d1166b92/圖片.png

2020-11-16-Chat transcript on coweasy.com started on Monday, -1050.json

at 2020-11-16 07:38, EPI. said: 請問印刷品開支屬於哪個支出項目?

at 2020-11-16 07:39, Support Team said: 是印刷傳單？

at 2020-11-16 07:39, EPI. said: 傳單或展覽海報等

at 2020-11-16 07:43, Support Team said: advertising / 廣告費用

at 2020-11-16 07:43, EPI. said: 另外, 如果是產品上的label, 應入材料?

at 2020-11-16 07:51, Support Team said: 請稍等，我們再問問會計那邊的同事

2020-11-16-Chat transcript on coweasy.com started on Monday, -1052.json

at 2020-11-16 08:30, Tong Sui Ming. said: Hi, any detail instruction or notes on customisze form?

at 2020-11-16 08:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75ce537521885365aa6370458299f8704bbc3cdc/faq.png

at 2020-11-16 08:34, Support Team said: 系統輸入頁面 FAQ 這裡打開自訂表單的 Designer

at 2020-11-16 08:35, Support Team said: Designer 的 manual 請參考:
https://www.stimulsoft.com/en/documentation/online/user-manual/Report Designer 這部分

at 2020-11-16 08:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e6fbd9b7d024f4cf7145007a562fd286f633563/image.png

2020-11-16-Chat transcript on coweasy.com started on Monday, -1053.json

at 2020-11-16 08:24, EPI. said: 請問支出輸入, (員工/供應商)一欄已入供應商, 後面(工程/店舖/銷售員)應填什麼?

at 2020-11-16 08:26, Support Team said: 這個欄位不一定需要輸入，除非你想特別註明是屬於哪一個工程？或哪一個店舖？才需要

at 2020-11-16 08:27, Support Team said: 一般情況下是可以留空的

2020-11-20-Chat transcript on coweasy.com started on Friday, -1056.json

at 2020-11-20 04:47, amy sung. said: 我想開始使用, 但你們示範時輸入的數字應如何清零呢?

at 2020-11-20 04:49, Support Team said: 如需清空資料, 請電郵至 support@coweasy.com 註明帳戶登入電郵, 與你確認後會清空帳戶所有資料, 包括所有基礎數據和單據

2020-11-23-Chat transcript on coweasy.com started on Monday, -1061.json

at 2020-11-23 03:02, Peggy Tan. said: can ii check with you regarding the price

at 2020-11-23 03:03, Support Team said: 收費請參考：
https://www.coweasy.com/Cloud/Pricing.aspx

at 2020-11-23 03:03, Support Team said: 或登入後按訂購

at 2020-11-23 03:03, Peggy Tan. said: I know that

at 2020-11-23 03:03, Peggy Tan. said: just can't very sure

at 2020-11-23 03:04, Peggy Tan. said: i already got one existing coweasy a/c of startup cloud

at 2020-11-23 03:04, Peggy Tan. said: but my company need different currency so it will not help us at all

at 2020-11-23 03:05, Support Team said: 請問這個戶口的登入電郵是？

2020-11-23-Chat transcript on coweasy.com started on Monday, -1062.json

at 2020-11-23 03:13, Kitty Chung. said: Hi, exchange rate of closing balance of bank is different with rate of next year? So how to input opening balance ?

at 2020-11-23 03:14, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f1958bd4bf7b8d6ad92a15f64806cef14437445e/2020-11-23_11-14-18-(Main_Page)_Sales_(Wholesale)_-_Google_Chrome.png

at 2020-11-23 03:15, Support Team said: 需要輸入調整或者用這個報表自動計算和輸入調整

at 2020-11-23 03:37, Kitty Chung. said: I will try it, Thanks!

at 2020-11-23 03:48, Kitty Chung. said: When I go to the table and entry date and select bank account how to do next step?

at 2020-11-23 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b12d6bc70b290fc0491b90632196a6369651d67/2020-11-23_11-49-43-Currency_Rate_Adjustment_-_Google_Chrome.png

at 2020-11-23 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/867ce2faeea12b88cb5bd9e185b2141a5ddaa838/2020-11-23_11-50-15-Currency_Rate_Adjustment_-_Google_Chrome.png

at 2020-11-23 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d58f4f3a4ab94776486b53205a8e8313cfc6de91/2020-11-23_11-50-44-Currency_Rate_Adjustment_-_Google_Chrome.png

at 2020-11-23 03:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b5caedd697b2f773929b6f06459b8ae44e6d640/2020-11-23_11-51-23-Accountant_Input_-_Google_Chrome.png

2020-11-23-Chat transcript on coweasy.com started on Monday, -1063.json

at 2020-11-23 05:02, Chibicat Pet Nutrition Limited. said: 想問一下, 如果我地探購係以台幣出單, HKD匯美金忖款, 但我地實際比既金額同系統上計算上有差異, 應該如何入數呢??

at 2020-11-23 05:06, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/993d0a966a141f9884d1a59eca5fba6f5ea1116d/2020-11-23_13-06-41-付款（供應商）_-_Google_Chrome.png

at 2020-11-23 05:08, Support Team said: 輸入銀行戶口實際的扣數的貨幣和金額另外銀行/其他費用，或匯率折算差異，可新增輸入行

at 2020-11-23 05:09, Chibicat Pet Nutrition Limited. said: exchange difference科目係要自己加?? 係當支出嗎??

at 2020-11-23 05:09, Support Team said: 如科目沒有就需要新增

at 2020-11-23 05:10, Support Team said: 科目性質是支出

at 2020-11-23 05:14, Chibicat Pet Nutrition Limited. said: 明白, 我試試, thanks so much!

2020-11-23-Chat transcript on coweasy.com started on Monday, -1065.json

at 2020-11-23 09:39, amy sung. said: 我已交了第一個月的費用，是否在 what's app 處通知你們呢？

at 2020-11-23 09:41, Support Team said: 電郵 / WhatsApp bank-in slip 給我們都可以

2020-11-24-Chat transcript on coweasy.com started on Tuesday,-1066.json

at 2020-11-24 03:06, jojo. said: 收款可加方法嗎…

at 2020-11-24 03:07, Support Team said: 可在科目表新增銀行/現金科目

at 2020-11-24 03:13, jojo. said: 找不到

at 2020-11-24 03:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1aab53b2b9c490af5e19f1ba640532174877f696/2020-11-24_11-15-13-科目列表_-_Google_Chrome.png

at 2020-11-24 03:17, jojo. said: 打payme

at 2020-11-24 03:20, Support Team said: 按新增，選擇性質，輸入編號名稱，儲存編號不能重複，編號和名稱必須填寫

2020-11-24-Chat transcript on coweasy.com started on Tuesday,-1067.json

at 2020-11-24 04:22, GAVIN TSE. said: 想問客戶資料(EXCEL)表從那裡輸入?

at 2020-11-24 04:23, GAVIN TSE. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fbc89558ba81c9addef9f9a/v/d942f8e1afd729aa3ff599c68eef5a401a936e37/客戶資料_(002)_的複本.xlsx

at 2020-11-24 04:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a07c13b92e88f042ccc8043b5057f95bb2f9f91/2020-11-24_12-25-05-客戶資源管理_-_Google_Chrome.png

at 2020-11-24 04:26, GAVIN TSE. said: 會計科目表

at 2020-11-24 04:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fdb5b3ea54e7114b018df448fe35722a2b236e25/2020-11-24_12-27-14-科目列表_-_Google_Chrome.png

at 2020-11-24 04:28, GAVIN TSE. said: 全部都是先匯出後匯入,對嗎?

at 2020-11-24 04:28, Support Team said: yes

at 2020-11-24 04:30, GAVIN TSE. said: 插入資料是什麼?

at 2020-11-24 04:31, Support Team said: 匯入

2020-11-24-Chat transcript on coweasy.com started on Tuesday,-1068.json

at 2020-11-24 09:02, Tommy. said: 哪裏可以選擇會計科目範本

at 2020-11-24 09:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/169414373231eb03980a069c88f39dbcde9b68a5/26-26-科目列表.png

at 2020-11-24 09:04, Tommy. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fbccc088ba81c9addddf533/v/d5c7f50d74e9ea4ecd500f16024f99a41ca56d37/螢幕截圖_2020-11-24_下午5.03.43.png

at 2020-11-24 09:04, Tommy. said: 不能選擇

at 2020-11-24 09:04, Support Team said: 未輸入單據之前才可換template

at 2020-11-24 09:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/34c5bf07ba2ea23d8adf274b216f3c46124872ad/-37-51-科目列表.png

at 2020-11-24 09:05, Support Team said: 如本身有用開的科目表，可以用Excel 匯出匯入

2020-11-26-Chat transcript on coweasy.com started on Thursday-1069.json

at 2020-11-26 03:43, Lisa. said: 我想麻煩你哋幫我清除現有庫存資料、員工及供應商資料 (S00、S001、S01、S02)

at 2020-11-26 03:44, Support Team said: 如需清空資料, 請電郵至 support@coweasy.com 註明帳戶登入電郵, 與你確認後會清空帳戶所有資料, 包括所有基礎數據和單據

at 2020-11-26 03:44, Lisa. said: 基礎數據可以保留嗎？

at 2020-11-26 03:45, Support Team said: 我們只可幫用戶清空所有資料，不能選擇部分清除

at 2020-11-26 03:50, Lisa. said: 可以保留會計科目嗎？

at 2020-11-26 04:06, Support Team said: 不可以，我們只可幫用戶清空所有資料如有資料需要保留，用戶需自行匯出 excel，清空後再匯入

at 2020-11-26 04:11, Lisa. said: 會計科目如何滙人？

at 2020-11-26 04:13, Lisa. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fbf236f8ba81c9add05ebfc/v/3283cad5baac6090b1cb61d6ce9fbab3b73b2c77/image.png

at 2020-11-26 04:13, Lisa. said: 我只見有滙出的button

at 2020-11-26 04:13, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/83bff6b2124fef389fa14ce2c2cf0b1a65db7156/-37-51-科目列表.png

at 2020-11-26 04:15, Lisa. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fbf236f8ba81c9add05ebfc/v/6f634b53cc757e1c37bfc4a979c4726e1acc07f8/image.png

at 2020-11-26 04:15, Support Team said: 是的

at 2020-11-26 04:15, Lisa. said: 我沒有 "保留資料"

at 2020-11-26 04:15, Support Team said: 一樣的，剛才的截圖是舊圖

2020-11-26-Chat transcript on coweasy.com started on Thursday-1076.json

at 2020-11-26 07:46, mskwok@autaikee.com. said: 你好！請問怎樣新增貨物品種，謝謝！

at 2020-11-26 07:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/31cf7cef6c30dfde334acd14f40179d91d0b2ea6/image.png

at 2020-11-26 07:48, Support Team said: 這裡管理產品資料

at 2020-11-26 07:51, mskwok@autaikee.com. said: 是不是每個品種只能要一個編號才能計算出庫存

at 2020-11-26 07:53, Support Team said: 是的，產品的庫存數是以庫存編號計算的

at 2020-11-26 07:53, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/44da15fb6ef7f561b69debc5e94e1d2cf57e6f00/2020-11-26_15-52-32-1_new_message_-_Google_Chrome.png

at 2020-11-26 07:54, Support Team said: 另外於庫存數量不同，銷量可以按類別來統計

at 2020-11-26 07:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fbc28ae01b98cd6faf1fe8ec6169712d897986f0/2020-11-26_15-54-25-(主頁)_會計_-_Google_Chrome.png

at 2020-11-26 07:57, mskwok@autaikee.com. said: 如果一個品種有多個規格怎麼處理

at 2020-11-26 07:59, mskwok@autaikee.com. said: 新增品種最後怎麼修改

at 2020-11-26 08:00, mskwok@autaikee.com. said: 新增品種之後怎麼修改

at 2020-11-26 08:04, Support Team said: 可以當作不同庫存處理，每個都登記一個庫存或者當作同一個庫存，每次出單時輸入不同的規格

at 2020-11-26 08:04, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c0368dec6afd77198b80fa95109e64efadde6cd3/2020-11-26_16-04-15-銷售（出貨）_-_Google_Chrome.png

at 2020-11-26 08:05, Support Team said: 規格輸入過的，之後可以直接在下拉選項，不需重新再打

at 2020-11-26 08:06, Support Team said: 庫存紀錄double click 可以打開該行庫存，查看/修改資料

at 2020-11-26 08:11, mskwok@autaikee.com. said: 例：菜心輸入了規格300g，還有500g我怎麼輸入

at 2020-11-26 08:13, Support Team said: 這些是以包作單位賣的？

at 2020-11-26 08:17, Support Team said: 還是按重量計，每包300g/500g，只是包裝不同，價錢都是按重量*單價計算？

at 2020-11-26 08:21, mskwok@autaikee.com. said: 是，在哪裡入500g的

at 2020-11-26 08:21, Support Team said: 這些是以包作單位賣的？

at 2020-11-26 08:22, mskwok@autaikee.com. said: 有的是按K賣，有的按包賣

at 2020-11-26 08:23, Support Team said: 按包賣：每種都登記一個庫存，預設不同的規格和單價

at 2020-11-26 08:24, Support Team said: 按K賣，可以只登記一個，出發票時，再輸入不同的規格

at 2020-11-26 08:24, mskwok@autaikee.com. said: 庫存編號是不是一個品種只有一個

at 2020-11-26 08:26, Support Team said: 庫存編號就是一個產品的編號

at 2020-11-26 08:27, Support Team said: 菜心300g，每包 $8菜心500g，每包 $10這樣已經是2個不同產品

at 2020-11-26 08:29, mskwok@autaikee.com. said: 是2個產品怎麼計庫存，不是說1個產品一個編號嗎

at 2020-11-26 08:30, Support Team said: 這樣會分開計算，是按包來計，不是重量

at 2020-11-26 08:31, Support Team said: 這樣已經是2個不同產品，要入不同的編號

at 2020-11-26 08:32, mskwok@autaikee.com. said: 有沒有電話熱線

at 2020-11-26 08:32, Support Team said: 其實這血產品是要按重量，還是按包/件來計？

2020-11-30-Chat transcript on coweasy.com started on Monday, -1079.json

at 2020-11-30 08:20, Mini. said: 銷售發票記錄可不可以批量刪除

at 2020-11-30 08:21, Support Team said: 不可以，需要用戶逐一確認才可刪除

at 2020-11-30 08:21, Mini. said: :scream:

2020-12-01-Chat transcript on coweasy.com started on Tuesday,-1081.json

at 2020-12-01 07:35, Lisa Yam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fc5ec578ba81c9adda7f522/v/0f60594a38e0e9b231454a4193c59fcc85c45f16/image.png

at 2020-12-01 07:37, Lisa Yam. said: 我剛才import咗個chart of account, 唔知點解多咗啲code?

at 2020-12-01 07:43, Support Team said: 匯入會自動產生第2/3的編號

at 2020-12-01 07:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0649f7073dd74fde62f7b78e41db2dbe53100c0f/-03-48-Chart_of_Accounts.png

at 2020-12-01 07:43, Support Team said: 這裡修改編號

at 2020-12-01 07:43, Lisa Yam. said: 所以係正常的

at 2020-12-01 07:44, Support Team said: 是的

2020-12-02-Chat transcript on coweasy.com started on Wednesda-1082.json

at 2020-12-02 02:12, iris wang. said: 我要修改記錄的日期，但是網頁一直卡住

at 2020-12-02 02:13, iris wang. said: 這個有什麼辦法解決嗎？董事代收/代付，這個界面

at 2020-12-02 02:13, iris wang. said: 我導入了Excel表，但是有些地方日期不對，我要直接在cow easy 修改，但是一直卡住

at 2020-12-02 02:13, iris wang. said: 我都點擊不了

at 2020-12-02 02:14, iris wang. said: 說頁面崩潰··

at 2020-12-02 02:14, iris wang. said: 要我關了或者等待，我等了好久還是卡住

at 2020-12-02 02:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6a541ae31a8ccd4e0cb7ee808becb1f723b83510/2020-12-02_10-15-31-董事代付_代收_-_Google_Chrome.png

at 2020-12-02 02:18, Support Team said: 可能是紀錄太多行，瀏覽器需長時間才處理到試試匯出excel修改，再匯入

2020-12-04-Chat transcript on coweasy.com started on Friday, -1085.json

at 2020-12-04 07:34, iris wang. said: 我的期初數是2016.12.31

at 2020-12-04 07:34, iris wang. said: 但係系統我選不到16年

at 2020-12-04 07:34, iris wang. said: 之前設置成17年了，要怎麼改？

at 2020-12-04 07:46, Support Team said: 你可以去第一做

at 2020-12-04 07:46, Support Team said: 公司設置

at 2020-12-04 07:46, Support Team said: 公司資料頁面

at 2020-12-04 07:46, Support Team said: 修改開始日期

2020-12-07-Chat transcript on coweasy.com started on Monday, -1087.json

at 2020-12-07 04:23, Chibicat Pet Nutrition Limited. said: 請問如何執行盤點？

at 2020-12-07 04:26, Support Team said: 查看盤點報表，與實際點倉的數量比較如有差異，在庫存調整輸入：實際比報表多：庫存調整轉入實際比報表少：庫存調整轉出

at 2020-12-07 04:27, Support Team said: 數量只輸入差異的數量，單價輸入成本價

at 2020-12-07 04:30, Chibicat Pet Nutrition Limited. said: 然後報表會唔會有顯示差異數？

at 2020-12-07 04:31, Support Team said: 不會，盤點報表只顯示所選時間的總數

at 2020-12-07 04:31, Support Team said: 出入倉的明細可查看流量報表

at 2020-12-07 04:32, Chibicat Pet Nutrition Limited. said: 咁請問庫存滾存係點架

at 2020-12-07 04:37, Support Team said: 庫存滾存的內容應該和盤點報表的差不多庫存滾存的功能請查看 FAQ，主要將庫存科目的轉換：期末 PL->BL 及 BL -> 期初 PL

at 2020-12-07 04:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee5f8c7a7f47b1d2f1ceca7f2229860ba5a677ca/2020-12-07_12-36-27-httpswww.coweasy.comReportInventoryBalanceTra.png

at 2020-12-07 04:37, Chibicat Pet Nutrition Limited. said: 我係咪可以試下先，㩒錯有無得改？

at 2020-12-07 04:38, Support Team said: 可以修改/刪除輸入的紀錄

at 2020-12-07 04:38, Chibicat Pet Nutrition Limited. said: 唔該晒

at 2020-12-07 04:42, Chibicat Pet Nutrition Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fcdac5e8ba81c9adda4de9d/v/0b669ea797d0846f27f2d8db470f358ea5a6c07b/螢幕快照_2020-12-07_下午12.41.19.png

at 2020-12-07 04:42, Chibicat Pet Nutrition Limited. said: 呢個位係咪可以比我上傳返張單？

at 2020-12-07 04:43, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cbd178962f15cb01243fb956a619773d6761d405/2020-12-07_12-43-24-銀行月結單輸入_Online_-_Google_Chrome.png

at 2020-12-07 04:43, Support Team said: 這欄上傳

at 2020-12-07 04:44, Chibicat Pet Nutrition Limited. said: 難怪..咁個S有乜用

at 2020-12-07 04:46, Support Team said: 做 Settlement，收款 / 付款Accrual Basis的，在發票/採購/支出這幾個模組有輸入過 AR/AP/AE可以在月結單這裡Link個過去Settle

at 2020-12-07 04:47, Chibicat Pet Nutrition Limited. said: 但佢會再產生一個新傳票編號？

at 2020-12-07 04:48, Chibicat Pet Nutrition Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fcdac5e8ba81c9adda4de9d/v/5656efd3d9382bec15aa044f0b1460d9748dff98/螢幕快照_2020-12-07_下午12.41.47.png

at 2020-12-07 04:48, Chibicat Pet Nutrition Limited. said: 唔知係咪我做錯，佢會自動多左個

at 2020-12-07 04:50, Support Team said: 支出付款的科目是應付支出

at 2020-12-07 04:50, Chibicat Pet Nutrition Limited. said: 唔係好明

at 2020-12-07 04:53, Support Team said: 是按 S，帶過去支出付款

at 2020-12-07 04:53, Support Team said: 之後顯示綠色這行？

at 2020-12-07 04:54, Chibicat Pet Nutrition Limited. said: 係呀，佢會話004數據已存在，然後自己彈左行005出黎

at 2020-12-07 04:55, Support Team said: 004這個編號已輸入了，會自動用下一個編號

at 2020-12-07 04:57, Support Team said: 004 這行，是否之前已在支出輸入，是 Accrual Basis的？

at 2020-12-07 04:58, Chibicat Pet Nutrition Limited. said: 004係我銀行月結單CSV UPLOAD已經有

at 2020-12-07 04:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c0bc3d177fde579ddccef3856d138d918d38acf/2020-12-07_12-59-15-付款_Online_-_Google_Chrome.png

at 2020-12-07 05:00, Support Team said: double click 005這行，刪除這張付款

at 2020-12-07 05:00, Support Team said: 刪除 004 這行，儲存

at 2020-12-07 05:01, Support Team said: 再新增1行，編號改為004，再做一次 S 的支出付款

at 2020-12-07 05:01, Support Team said: 這樣應該不會重複

at 2020-12-07 05:03, Chibicat Pet Nutrition Limited. said: 咁005點算

at 2020-12-07 05:03, Support Team said: double click 005這行，刪除這張付款

at 2020-12-07 05:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e2d88047bc47694992978cbfd6aac9c4b3160c58/圖片.png

at 2020-12-07 05:07, Chibicat Pet Nutrition Limited. said: 明白，但點避免咁既情況？定佢一定會咁既？

at 2020-12-07 05:11, Support Team said: 如直接輸入，未儲存之前，004這個編號是未使用的，儲存支出付款可以用004這個編號，這樣沒有問題但匯入/已儲存，004這個編號已使用，這樣的情況使用月結單 -> Settlement這個功能，就需要先刪除004這行，儲存，才可繼續

at 2020-12-07 05:13, Chibicat Pet Nutrition Limited. said: 啫係先刪除再自行輸入返？

at 2020-12-07 05:13, Support Team said: 是的

at 2020-12-07 05:17, Chibicat Pet Nutrition Limited. said: 咁咪做多左步=.=

at 2020-12-07 05:19, Support Team said: 是的，因為匯入的CSV 沒有太多資料匯入後也需要用戶再修改

2020-12-07-Chat transcript on coweasy.com started on Monday, -1089.json

at 2020-12-07 05:25, Zoe Chan. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fcdbcc88ba81c9addadb827/v/49ea4d070680ae469dae356bda14dd5f316c6013/image.png

at 2020-12-07 05:25, Zoe Chan. said: 这是什么意思

at 2020-12-07 05:26, Zoe Chan. said: 3日之后不能再使用了？

at 2020-12-07 05:29, Support Team said: 這是使用的剩餘日期，你們是在今年5月訂購半年時間，所以請到期前安排香港方面繼續訂購便可以了

2020-12-07-Chat transcript on coweasy.com started on Sunday, -1088.json

at 2020-12-07 03:32, Fion Chang. said: hi, yes

at 2020-12-07 03:36, Fion Chang. said: 公司賺錢, 開了一個48xxxx 的account, 但數出來是負數, First Level is Non-current Assets, Second Level is Other Income, how should I do?

at 2020-12-07 03:36, Support Team said: 是在哪裡查看見到負數？

at 2020-12-07 03:38, Support Team said: 一般是 Debit Bank / AR，Credit Revenue / Other Income如果在總分類帳 / Voucher 查看，負數是正常的

at 2020-12-07 03:41, Fion Chang. said: talk later

2020-12-08-Chat transcript on coweasy.com started on Tuesday,-1092.json

at 2020-12-08 04:56, Chibicat Pet Nutrition Limited. said: 你好，我upload完csv發現系統係咪會自動對返單？

at 2020-12-08 04:57, Chibicat Pet Nutrition Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fcefc3d8ba81c9addcbc964/v/76161763bdb0612166f1c1098ed1edb220262b3d/螢幕快照_2020-12-08_下午12.56.44.png

at 2020-12-08 04:58, Support Team said: 不會的，只匯入 CSV 的資料，不會自動更改內容

at 2020-12-08 05:27, Chibicat Pet Nutrition Limited. said: 請問有綠色同無綠色分別係邊？

at 2020-12-08 05:28, Support Team said: 綠色的是在其他單據輸入的

at 2020-12-08 05:28, Support Team said: 沒有顏色的是這張月結單正在輸入的

at 2020-12-08 05:29, Chibicat Pet Nutrition Limited. said: 係咪一定要變晒綠色先得?定月結單入左已經OK?

at 2020-12-08 05:29, Support Team said: 綠色只是用作檢查有沒有重複輸入

at 2020-12-08 05:29, Support Team said: 輸入後有儲存就可以

at 2020-12-08 05:30, Support Team said: 之後也可以在總分類帳檢查

at 2020-12-08 05:30, Chibicat Pet Nutrition Limited. said: 唔係必須要綠色？

at 2020-12-08 05:31, Support Team said: 不必許

at 2020-12-08 05:31, Support Team said: *須

2020-12-08-Chat transcript on coweasy.com started on Tuesday,-1093.json

at 2020-12-08 08:47, Chibicat Pet Nutrition Limited. said: 有無位置專入asset架:joy:

at 2020-12-08 08:51, Support Team said: book數，在月結單輸入/會計人員輸入都可以，沒有專門的輸入

at 2020-12-08 08:52, Support Team said: 而固定資產折舊，一般中小企不需計算，主要是會計師樓才會用到

at 2020-12-08 08:56, Chibicat Pet Nutrition Limited. said: 咁我只需要係月結度入返就可以?

at 2020-12-08 08:57, Support Team said: 是的，一般的付款/分期付款在月結單輸入就可以

at 2020-12-08 08:59, Chibicat Pet Nutrition Limited. said: 咁會計項目通常係用邊個？

at 2020-12-08 09:01, Support Team said: 科目表預設有幾個固定資產的科目，例如辦公室設備/車輛如科目表沒有相關的科目，需要用戶新增

at 2020-12-08 09:03, Chibicat Pet Nutrition Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fcf324f8ba81c9add85cc6c/v/9500c22555644e2d52e541d9f883471e8930c6f7/螢幕快照_2020-12-08_下午5.02.54.png

at 2020-12-08 09:03, Chibicat Pet Nutrition Limited. said: 例如咁？但我應該係備註打定要係庫存入，例如簡單既文具／Printer

at 2020-12-08 09:09, Support Team said: 採購只入用作銷售的產品

at 2020-12-08 09:09, Support Team said: 文件之類的通常入支出

at 2020-12-08 09:10, Support Team said: 固定資產，在月結單/會計人員輸入

at 2020-12-08 09:10, Support Team said: 文具/A4

at 2020-12-08 09:11, Support Team said: 文具/A4紙之類的入支出

at 2020-12-08 09:11, Chibicat Pet Nutrition Limited. said: 唔該晒

2020-12-08-Chat transcript on coweasy.com started on Tuesday,-1094.json

at 2020-12-08 09:53, Chibicat Pet Nutrition Limited. said: 唔好意思，打擾多次。董事／員工代付輸入完會叫我寫個Code係張單度，之後仲要唔要去月結單做返出入數架？

at 2020-12-08 09:54, Support Team said: 不需要

at 2020-12-08 09:55, Support Team said: 在其中一邊入一次就已經入了debit credit 2只腳，再入就會重複

at 2020-12-08 09:56, Chibicat Pet Nutrition Limited. said: 咁我可以係邊度睇返？

at 2020-12-08 09:56, Support Team said: 報表可查看總分類帳

at 2020-12-08 09:57, Support Team said: 在月結單輸入，選相關的科目和時間段，也會顯示綠色highlight的entry

at 2020-12-08 10:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3e1167ef7f9bb4218e0082a6dbab4834edfee62e/2020-12-08_17-59-28-董事代付_代收_-_Google_Chrome.png

at 2020-12-08 10:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ced8d77b1a5bde94e05478051eb18418629062d1/2020-12-08_18-00-00-銀行月結單輸入_-_Google_Chrome.png

at 2020-12-08 10:01, Support Team said: 這個例子是董事 12-01 代公司付款，12-07公司招返給董事

at 2020-12-08 10:02, Support Team said: 月結單可以見到有一條綠色的是過數給董事的紀錄

2020-12-09-Chat transcript on coweasy.com started on Wednesda-1095.json

at 2020-12-09 09:17, Chibicat Pet Nutrition Limited. said: 請問自訂發票有無公式計減法？

at 2020-12-09 09:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7219afaac2567865a63d63b918c923383112d76d/2020-12-09_17-19-05-Invoice_-_Google_Chrome.png

at 2020-12-09 09:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3afefc239cb4d82c531d37b01b86a4e24425c96b/2020-12-09_17-19-44-Invoice_-_Google_Chrome.png

at 2020-12-09 09:21, Support Team said: 要在 { } 裡面計算,例如{ Invoice_Info.Total_Amount * 0.05 }

at 2020-12-09 09:22, Chibicat Pet Nutrition Limited. said: 有無方式將折扣後總金額顯示？再將小計減折扣再顯示總額咁？

at 2020-12-09 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c4e19ea5c55b579199d2627170dd80899897b9d/2020-12-09_17-24-16-Invoice_(Customers)_-_Google_Chrome.png

at 2020-12-09 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10611fd69607bf7366fdd0a85e819c6433a32d11/2020-12-09_17-24-36-Invoice_(Customers)_-_Google_Chrome.png

at 2020-12-09 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/09fdf892f40e3fd563256c4c9cdfa8103d38c65f/2020-12-09_17-24-50-Invoice_(Customers)_-_Google_Chrome.png

at 2020-12-09 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a08bd284709072290ce5d975ea38c9bc3bf89ca5/2020-12-09_17-25-17-Invoice_-_Google_Chrome.png

at 2020-12-09 09:26, Support Team said: 發票預設的折扣會這樣顯示

at 2020-12-09 09:26, Chibicat Pet Nutrition Limited. said: 好的，唔該晒，我試試

at 2020-12-09 09:31, Chibicat Pet Nutrition Limited. said: 預設左既文字有無得改架？

at 2020-12-09 09:32, Support Team said: 不要 { }

at 2020-12-09 09:32, Support Team said: 會直接顯示文字

at 2020-12-09 09:32, Support Team said: { } 的是系統產生的文字/數字

at 2020-12-09 09:32, Chibicat Pet Nutrition Limited. said: 但我到出單佢變晒一格格正方型

at 2020-12-09 09:33, Support Team said: 這樣應該是字型問題

at 2020-12-09 09:33, Support Team said: 要選中文字體

at 2020-12-09 09:34, Support Team said: Arial，Times New Roman這些英文字體，PDF不能顯示中文

at 2020-12-09 09:34, Support Team said: 可以選預設的Arial Unicode MS，或新細明體等中文字體

at 2020-12-09 09:38, Chibicat Pet Nutrition Limited. said: 哦，明白

at 2020-12-09 09:50, Chibicat Pet Nutrition Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fd089dc8ba81c9addb89683/v/33d098c36b1402483fcb55afd4dd1e5b254182dc/螢幕快照_2020-12-09_下午5.49.48.png

at 2020-12-09 09:51, Chibicat Pet Nutrition Limited. said: 有無可能將上面個折扣數拎出黎放下面？

at 2020-12-09 10:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f05f69d95718b4d8ed873653efd430e4d5aa1a38/2020-12-09_17-54-12-Invoice_-_Google_Chrome.png

at 2020-12-09 10:00, Support Team said: double click Data1

at 2020-12-09 10:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8b6a0d902dfa0db5bd69aabb36c83e1900bb3bcf/2020-12-09_17-55-20-Invoice_-_Google_Chrome.png

at 2020-12-09 10:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/629dfdd880d09be35d89097b3765c5b5491c1622/2020-12-09_17-57-16-Invoice_-_Google_Chrome.png

at 2020-12-09 10:01, Support Team said: 之後這這張才對Filters -> add filter ->Expression -> Inventory.Quantity != 0 && Inventory.Price >0

at 2020-12-09 10:02, Support Team said: 這個 Filter 會隱藏數量0而且金額小於0的

at 2020-12-09 10:02, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/04c81447729f90d4750926a45c371c268f7c7efc/2020-12-09_17-58-46-Invoice_-_Google_Chrome.png

at 2020-12-09 10:03, Support Team said: subtotal 改做Summary{Sum(Data1,Inventory.Amount)}

at 2020-12-09 10:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/adf82fabd6920f7a9a0d1095ae3e260b8990402a/image.png

at 2020-12-09 10:03, Support Team said: discount = total - subtotal

at 2020-12-09 10:03, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/477f442bf8eee95dcc06ede82984f1eb00be5fff/2020-12-09_17-59-43-Invoice_-_Google_Chrome.png

at 2020-12-09 10:04, Chibicat Pet Nutrition Limited. said: 唔該晒

2020-12-10-Chat transcript on coweasy.com started on Thursday-1096.json

at 2020-12-10 06:48, Chibicat Pet Nutrition Limited. said: 如何查詢產品成本?

at 2020-12-10 06:50, Support Team said: 可在運作專區，之後右方，綠色部分的採購分析報表，採購依庫存查看

2020-12-11-Chat transcript on coweasy.com started on Friday, -1098.json

at 2020-12-11 09:51, Kwong Kin. said: 請問在那裡開新公司?

at 2020-12-11 09:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/01ba8d8e0b63fe4ebc153a4f267f0cab0059d0ec/2020-12-11_17-53-35-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-12-11 09:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/504765994d4095245815ba5db591908dcbb81288/2020-12-11_17-54-09-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-12-11 09:55, Support Team said: 1 在CRM 加客戶2 客戶建立會計帳套

at 2020-12-11 09:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f776967841a7ec64a93e4abfb0558de7bb82d643/2020-12-11_17-57-03-CowEasy_CPA_平台_-_Google_Chrome.png

at 2020-12-11 09:57, Support Team said: 1 CRM 這裡

2020-12-14-Chat transcript on coweasy.com started on Monday, -1100.json

at 2020-12-14 04:51, Chibicat Pet Nutrition Limited. said: 請問入貨所用既船運費，係咪應該計返落貨品成本？有無方法做到？

at 2020-12-14 04:57, Support Team said: 系統當支出處理，不會計入成本查看 P&L 時計算淨利

at 2020-12-14 04:58, Chibicat Pet Nutrition Limited. said: 啫係一定會當支出做？

at 2020-12-14 05:00, Support Team said: 是的除非用戶手動將採購單價加上每件平均運費，但這樣和實際的採購價不一致，我們不建議用戶用這個做法

at 2020-12-14 05:03, Chibicat Pet Nutrition Limited. said: 明白，唔該晒

at 2020-12-14 05:04, Chibicat Pet Nutrition Limited. said: 另外都想問下，我做左董事代付。係咪一定要係銀行戶口出返數比董事架?

at 2020-12-14 05:06, Support Team said: 董事代付一般是 debit expense credit director這樣是公司欠董事可以用其他accout找返給董事，或者一直欠董事

at 2020-12-14 05:09, Chibicat Pet Nutrition Limited. said: 其他account?

at 2020-12-14 05:09, Support Team said: 可以現金

at 2020-12-14 05:13, Chibicat Pet Nutrition Limited. said: 應該點輸入?

2020-12-14-Chat transcript on coweasy.com started on Monday, -1101.json

at 2020-12-14 06:32, Tommy. said: 如何增加CPA用戶

at 2020-12-14 06:32, Tommy. said: CPA, 公司用戶, 報表用戶

at 2020-12-14 06:32, Tommy. said: 這三種有什麼分別

at 2020-12-14 06:34, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ffeed737ed9ff1187fa320bb481623c53292dbc3/Screenshot_20201214-143438_Chrome.jpg

at 2020-12-14 06:35, Support Team said: 在這裏增加新用戶

at 2020-12-14 06:35, Support Team said: 第一類是管理員只有一位

at 2020-12-14 06:35, Support Team said: 第二類是會計師樓員工可設定不同權限

at 2020-12-14 06:36, Support Team said: 第三類每個帳目戶口提供一個登入名稱和密碼，提供給該客戶直接瀏覽報表

at 2020-12-14 06:43, Tommy. said: 已設定用戶, 但登入後看不到公司

at 2020-12-14 06:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/983bd0838eaf5eceb6f8eb38ea0888b8cbcbb870/-57-46-用戶管理.png

at 2020-12-14 06:48, Support Team said: 登入公司後，啟用用戶，該用戶就可以進入這間公司入數

2020-12-18-Chat transcript on coweasy.com started on Friday, -1103.json

at 2020-12-18 03:33, Co Sec 1. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fdc20ac8ba81c9add962188/v/ef18412c2f13255bd5858749c5a9c44958fe3ee0/image.png

at 2020-12-18 03:34, Co Sec 1. said: 你好,請問client code可否分客人及agent?

at 2020-12-18 03:34, Co Sec 1. said: 即分兩種格式

at 2020-12-18 03:34, Support Team said: 可以

at 2020-12-18 03:34, Co Sec 1. said: 點操作?

at 2020-12-18 03:36, Support Team said: 用戶需要手動輸入編號自動新編號只會根據最新的編號加一

at 2020-12-18 04:01, Co Sec 1. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fdc20ac8ba81c9add962188/v/59c61c33caec63795ddd04c3446303d29ec8deaf/image.png

at 2020-12-18 04:02, Co Sec 1. said: 請問之前在另一公司saved的stock唔會自動轉來新的公司名入面?

at 2020-12-18 04:02, Support Team said: 不會用戶需要在之前公司匯出，再在新公司匯入

at 2020-12-18 04:03, Co Sec 1. said: 怎麼操作?

at 2020-12-18 04:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57f5938b60be991167d506c8d006640741444090/2020-12-18_12-04-38-Stock_-_Google_Chrome.png

at 2020-12-18 04:05, Support Team said: 匯出所選Item / 匯出所有

at 2020-12-18 04:05, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b694e1772873aedd1d69a556703a5a8f45c3512/2020-12-18_12-04-49-Stock_-_Google_Chrome.png

at 2020-12-18 04:05, Support Team said: 在新公司再匯入

at 2020-12-18 04:22, Co Sec 1. said: 怎樣操作?

at 2020-12-18 04:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8cfdbcfe6d80f2232fc7385f67d8541b4b93dd9b/圖片.png

at 2020-12-18 04:28, Support Team said: 匯出所選Item / 匯出所有

at 2020-12-18 04:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fb876db78c8bcd262c94a682264b52673bb7090a/圖片.png

at 2020-12-18 04:28, Support Team said: 在新公司再匯入

2020-12-18-Chat transcript on coweasy.com started on Friday, -1104.json

at 2020-12-18 07:17, 周先生. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fdc53e88ba81c9addbeb56b/v/a2e9b61691309000d46b7e0b9f075589a72c06f6/coweasy_question_1.JPG

at 2020-12-18 07:17, 周先生. said: 想問下銷售員果格可以點樣係系統入

at 2020-12-18 07:17, 周先生. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fdc53e88ba81c9addbeb56b/v/7670729b428a69b083c2e6a1412f1e63277033b4/coweasy_question_2.JPG

at 2020-12-18 07:18, 周先生. said: 係咪可以呢度輸入?

at 2020-12-18 07:19, Support Team said: 銷售員需要訂購 “佣金模組” 才可使用

at 2020-12-18 07:19, Support Team said: 升級模組 -> 佣金分成

at 2020-12-18 07:24, 周先生. said: OIC thank you

2020-12-22-Chat transcript on coweasy.com started on Tuesday,-1106.json

at 2020-12-22 09:49, verse.wang. said: 你好，客户的Year-Ended Date在11月4号，但系我建立账套的时候只有11月30日可选

at 2020-12-22 09:49, verse.wang. said: 我想改为11月4号，请问是否可行？

at 2020-12-22 09:51, Support Team said: 通常一般應該是在月尾的

at 2020-12-22 09:52, Support Team said: 其實你是不是這個客戶是結業，所以選擇了11月4日？

at 2020-12-22 09:56, verse.wang. said: 不是的，她设立的就是这样

at 2020-12-22 09:56, verse.wang. said: 比较特殊

at 2020-12-22 09:57, verse.wang. said: 有其他方法可以改吗？

at 2020-12-22 09:59, Support Team said: 你這個情況真的比較罕有，我會把你的訊息轉交技術部跟進他們，看看有沒有辦法

2020-12-23-Chat transcript on coweasy.com started on Wednesda-1107.json

at 2020-12-23 02:53, 周先生. said: 請問庫存果度有冇得set alert / reminder? 當貨量低過某一個數量會有提醒 e.g. Stcok A 得返30件既時候會另外有提示

at 2020-12-23 02:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c66df165e01ef87b83325a0c448f1267f8d2351/2020-12-23_10-55-41-庫存_-_Google_Chrome.png

at 2020-12-23 02:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/08f49ded864e04fddd22fdf0a0b62bc405bd117f/2020-12-23_10-56-16-用戶管理_-_Google_Chrome.png

at 2020-12-23 03:00, Support Team said: 用戶設置選這2個，登入時如有低於會彈出

at 2020-12-23 03:07, 周先生. said: OK! Thanks

2020-12-23-Chat transcript on coweasy.com started on Wednesda-1108.json

at 2020-12-23 04:25, Chibicat Pet Nutrition Limited. said: 請問如果我出單比人係7950，但因為銀行手續費最後我只收左7885，咁應該點對返岩？

at 2020-12-23 04:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a1f768e92e4c57f55d780df242246173e2e172db/2020-12-23_12-28-31-收款（客戶）_-_Google_Chrome.png

at 2020-12-23 04:30, Support Team said: 1 實收金額2 新增輸入行，輸入費用

2020-12-23-Chat transcript on coweasy.com started on Wednesda-1110.json

at 2020-12-23 04:38, Chibicat Pet Nutrition Limited. said: 感謝

at 2020-12-23 04:40, Chibicat Pet Nutrition Limited. said: 但佢話我明細同戶口不平

at 2020-12-23 04:42, Support Team said: 輸入頁面請截圖

at 2020-12-23 04:48, Chibicat Pet Nutrition Limited. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fe2c9c38ba81c9addd57c3c/v/dd35d9c142f5226c40fb1d64c568c8e9d4216084/螢幕快照_2020-12-23_下午12.47.25.png

at 2020-12-23 04:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/428464ee410d7e3595dc369533f3e20b11140f8b/image.png

at 2020-12-23 04:50, Chibicat Pet Nutrition Limited. said: 要剔？

at 2020-12-23 04:51, Support Team said: 7950 才是要 settle 的金額

at 2020-12-23 04:52, Chibicat Pet Nutrition Limited. said: 上面係7950,下面先入返明細？

at 2020-12-23 04:52, Support Team said: 是的上面是 Credit AR下面是 Debit Bank 或 Expense

2020-12-23-Chat transcript on coweasy.com started on Wednesda-1111.json

at 2020-12-23 06:56, verse.wang. said: 如何設置年結日為11月4日

at 2020-12-23 06:58, verse.wang. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fe2e53d8ba81c9add9df0f2/v/5edc2304d816f99a6ce787430dbac31405054085/image.png

at 2020-12-23 06:59, verse.wang. said: 只有11月30的選項，但是客戶設定了11月4日

at 2020-12-23 07:17, Support Team said: 年結日期只可以選各月的最後一日，暫不支持選擇其他日子

2020-12-23-Chat transcript on coweasy.com started on Wednesda-1112.json

at 2020-12-23 06:52, Chibicat Pet Nutrition Limited. said: 銀行手續費係應該當支出? 損益變會睇到？

at 2020-12-23 06:52, Chibicat Pet Nutrition Limited. said: 表

at 2020-12-23 06:53, Support Team said: 是的，銀行費用的科目性質是支出，損益表會顯示的

at 2020-12-23 06:56, Chibicat Pet Nutrition Limited. said: 我唔知係咪科目表set唔岩? 唔見損益有

at 2020-12-23 06:56, Chibicat Pet Nutrition Limited. said: 我係用原本12121果個

at 2020-12-23 06:58, Support Team said: 這應該是用戶新增的科目，科目表看看這個是什麼性質

at 2020-12-23 07:01, Chibicat Pet Nutrition Limited. said: 銀行

at 2020-12-23 07:02, Chibicat Pet Nutrition Limited. said: 應該係我同事新增..我明喇，改返做支出先岩？

at 2020-12-23 07:13, Support Team said: 因為使用過該科目，不能更改科目性質，需要刪除所有相關的紀錄，才可以更改科目性質可以新增另一個科目，將相關紀錄的科目改為新科目，刪除舊科目，再將新科目的編號改回舊的編號

at 2020-12-23 07:13, Chibicat Pet Nutrition Limited. said: 但號嗎可唔可以改架？

at 2020-12-23 07:13, Support Team said: 編號可以改

at 2020-12-23 07:14, Chibicat Pet Nutrition Limited. said: 唔該晒

at 2020-12-23 07:25, Chibicat Pet Nutrition Limited. said: 採購單有無得控制收貨日期?

2020-12-23-Chat transcript on coweasy.com started on Wednesda-1114.json

at 2020-12-23 08:12, verse.wang. said: 你好，我想請問下，客戶年結日在11月4日，但是我建公司賬套時並沒有這個時間選項，該怎麼設置才行？

at 2020-12-23 08:13, Support Team said: 年結日期只可以選各月的最後一日，暫不支持選擇其他日子

2020-12-24-Chat transcript on coweasy.com started on Thursday-1115.json

at 2020-12-24 01:53, Gibson Wong. said: 點解import data 只可import 一個excel

at 2020-12-24 01:59, Support Team said: Import

at 2020-12-24 02:00, Support Team said: Import 只可匯入單一一個 file, 暫時沒有匯入多個 file 功能

2020-12-28-Chat transcript on coweasy.com started on Monday, -1117.json

at 2020-12-28 02:24, Edward Chan. said: 请问，关于应收账的期初余额我要录入明细账，细分到各个客户各个发票号尚欠金额，如何最快捷处理？

at 2020-12-28 02:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e7ec5d914366748cb1f2ec11263c691ed429308/5_14-40-44-Dashboard.png

at 2020-12-28 02:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5aaab248ab50b9257675fe296690e59e230d472f/2020-12-28_10-27-23-初始餘額_-_Google_Chrome.png

at 2020-12-28 02:35, Edward Chan. said: 只能逐项新增，不能批量导入吗

at 2020-12-28 02:36, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cb01456b1c153c6badd6ce219cfcd532f32667f2/image.png

2020-12-28-Chat transcript on coweasy.com started on Monday, -1119.json

at 2020-12-28 05:27, LEON. said: 請問import 資料的excel template在那裡?

at 2020-12-28 05:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86180c21ea01e0c95718ec312fcbb667b918b2cc/-48-27-基礎數據.png

at 2020-12-28 05:29, LEON. said: 我知

at 2020-12-28 05:29, LEON. said: 不是問在那裡import

at 2020-12-28 05:29, Support Team said: 匯出資料

2020-12-28-Chat transcript on coweasy.com started on Monday, -1120.json

at 2020-12-28 07:40, Chibicat Pet Nutrition Limited. said: 請問點解app同網頁張invoice唔同樣既？唔係同步？

at 2020-12-28 07:42, Support Team said: app 主要是方便用戶 scan barcode / qrcode，簡化了其他功能

at 2020-12-28 07:47, Chibicat Pet Nutrition Limited. said: 無辦法做到？

at 2020-12-28 07:49, Support Team said: 因畫面大小不同，app 的功能都是簡化的

2020-12-28-Chat transcript on coweasy.com started on Monday, -1121.json

at 2020-12-28 08:28, LIU GUANG RONG. said: 登記電郵錯誤

at 2020-12-28 08:29, LIU GUANG RONG. said: 能否申請取消現有登記電郵

at 2020-12-28 08:30, LIU GUANG RONG. said: 想用另一公司專用電郵去登入

at 2020-12-28 08:30, LIU GUANG RONG. said: 現用了私人的

at 2020-12-28 08:31, Support Team said: 如需更改登入電郵，請使用現有的登入電郵，發送到 support@coweasy.com 申請，註明原因和新的登入電郵，同事需確認用戶身份才能幫用戶改電郵

at 2020-12-28 08:31, LIU GUANG RONG. said: 什麼都還沒有開始使用, 只是已啟動了, 並簡單輸入了基本公司的資料

at 2020-12-28 08:45, LIU GUANG RONG. said: 想問整個更改程序需時多少?

at 2020-12-28 08:45, LIU GUANG RONG. said: 幾個工作天後會成功更改到?

at 2020-12-28 08:46, Support Team said: 新舊電郵都確認後，通常 1個工作天內會更改

at 2020-12-28 09:10, LIU GUANG RONG. said: 密碼是否在成功更改了新的郵箱就可以申請發送新的密碼就可以了

at 2020-12-28 09:11, Support Team said: 一般只會更改登入電郵，不會更改密碼

at 2020-12-28 09:13, LIU GUANG RONG. said: 那不能再改密碼?

at 2020-12-28 09:13, Support Team said: 密碼請登入後，在用戶管理更改

2020-12-28-Chat transcript on coweasy.com started on Monday, -1122.json

at 2020-12-28 09:25, Queenie. said: 點解顯示我既voucher唔balance

at 2020-12-28 09:26, Support Team said: 輸入頁面請截圖

at 2020-12-28 09:26, Queenie. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fe993ad8ba81c9adde39034/v/24d7af745c47d6c894a10b7044535db52302ba02/image.png

at 2020-12-28 09:28, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9e60cee9d120bbec26aa10e79f11abe56fdda78f/2020-12-28_17-28-08-會計人員輸入_Online_-_Google_Chrome.png

at 2020-12-28 09:29, Support Team said: 按這裡，看看是有哪些行有問題

at 2020-12-28 09:32, Queenie. said: OK左， thanks

2020-12-28-Chat transcript on coweasy.com started on Monday, -1123.json

at 2020-12-28 07:04, Lisa Yam. said: 你好！想問下銀行對帳單這兩個位置的功能

at 2020-12-28 07:04, Lisa Yam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fe96fe38ba81c9add7c20e3/v/b4ada1c8c58cd84b3263c8693e7668468babe447/image.png

at 2020-12-28 07:07, Support Team said: 這2欄都是輸入文字，可以輸入說明/備註或其他資料

at 2020-12-28 07:16, Lisa Yam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fe96fe38ba81c9add7c20e3/v/7d8955d3ed9da42d78e678887083fe5b35f84bac/image.png

at 2020-12-28 07:17, Lisa Yam. said: 請問這個 x 按下去後會有何後果?

at 2020-12-28 07:17, Support Team said: delete

at 2020-12-28 07:22, Lisa Yam. said: 即係該張銀行對帳單會冇晒啲資料？

at 2020-12-28 07:22, Support Team said: 是的

at 2020-12-28 07:23, Lisa Yam. said: 咁即係唔可以delete ? 或者會在乜嘢情況下會delete?

at 2020-12-28 07:25, Support Team said: 入錯資料，需要從新再入可delete

at 2020-12-28 07:26, Lisa Yam. said: IC. THX

2020-12-29-Chat transcript on coweasy.com started on Tuesday,-1125.json

at 2020-12-29 04:16, Michael. said: how can i add journal entry

at 2020-12-29 04:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1c2f2337887cb596e60d98714de3fa5d7b1bc40a/2020-12-29_12-18-26-Main_Page_Online_-_Google_Chrome.png

at 2020-12-29 04:19, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9e406c7c769d3440819b3943757af570edb78b01/2020-12-29_12-18-34-Main_Page_Online_-_Google_Chrome.png

at 2020-12-29 04:19, Michael. said: Got it, thank you

2020-12-29-Chat transcript on coweasy.com started on Tuesday,-1127.json

at 2020-12-29 08:10, 周先生. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5feae2288ba81c9add856122/v/7644f0d203f90db777ca3ec5c59a19f639e9ab1d/擷取.JPG

at 2020-12-29 08:10, 周先生. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5feae2288ba81c9add856122/v/86b87b4e68c5bb678c42c42f5fa9dc04a920547a/擷取1.JPG

at 2020-12-29 08:10, 周先生. said: 圈住果度個底色轉左白色但禁PRINT都係有橙色邊

at 2020-12-29 08:11, Support Team said: 看看Styles 的 even odd style

at 2020-12-29 08:12, 周先生. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5feae2288ba81c9add856122/v/31b4af6a0bb32ac7c9d0a4c17eacddc507559f19/擷取2.JPG

at 2020-12-29 08:13, 周先生. said: 如果output做world檔會冇出到個公司LOGO

at 2020-12-29 08:13, 周先生. said: word檔

at 2020-12-29 08:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb1b798ed11d6e409d13aeb173e0f5dd2f19cc60/2020-12-29_16-23-16-發票_-_Google_Chrome.png

at 2020-12-29 08:23, Support Team said: 試試這個

2020-12-29-Chat transcript on coweasy.com started on Tuesday,-1128.json

at 2020-12-29 08:39, Lisa Yam. said: 你好！我想問下在採購付款後，該如何在銀行帳中顯示該筆帳？

at 2020-12-29 08:40, Support Team said: 付款選的科目性質是銀行，就會在銀行賬顯示

at 2020-12-29 08:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/176859d2e153e2e21b24b5a6f9e0221c5367d677/2020-12-29_16-40-46-銀行賬_-_Google_Chrome.png

at 2020-12-29 08:41, Support Team said: 這裡只顯示銀行科目

at 2020-12-29 08:41, Lisa Yam. said: 如果在會計輸入inventory, 但相關的inventory 未能在庫存中見到，是否需要有其他step?

at 2020-12-29 08:44, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb9ffc1b66f2b8ea592d8298e768e9a4ec65af24/2020-12-29_16-44-12-(主頁)_庫存_-_Google_Chrome.png

at 2020-12-29 08:45, Support Team said: 庫存在這裡登記才有

at 2020-12-29 08:46, Support Team said: 在採購/銷售輸入，會入到成本/收入科目

at 2020-12-29 08:47, Support Team said: Inventory 的 PL <-> BL 轉換，請參考 Stock Posting 的 FAQ

at 2020-12-29 08:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bab27dc59e30afe19ac3ef741922da1d686ab01e/FAQ.png

at 2020-12-29 08:47, Lisa Yam. said: 即係庫存的內容係獨立的？

at 2020-12-29 08:48, Support Team said: 是的

at 2020-12-29 08:49, Lisa Yam. said: 庫存可否記錄別人寄存的物品？

at 2020-12-29 08:50, Lisa Yam. said: 在採購下可同時入庫存？

at 2020-12-29 08:51, Support Team said: 寄存轉出/轉入需要訂購升級模組

at 2020-12-29 08:52, Support Team said: 輸入採購，會計會 Debit CODS Credit AP庫存會增加數量

at 2020-12-29 08:53, Lisa Yam. said: 咁即係庫存唔係獨立的？

at 2020-12-29 08:54, Lisa Yam. said: 係咪經採購輸入可入庫存，經會計人員輸入不能入庫存？

at 2020-12-29 08:54, Support Team said: 會計輸入不會影響到庫存數量

at 2020-12-29 08:55, Lisa Yam. said: delete咗的採購單係咪會揾唔得返？

at 2020-12-29 08:55, Support Team said: 是的，delete 不留底

at 2020-12-29 08:57, Lisa Yam. said: 我在資產負債表見到條數在Payable, 但我揾唔到位去找數

at 2020-12-29 08:58, Lisa Yam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5feaea3d8ba81c9add1e7329/v/306c5cb42cfc0d478941659687b2e1b9826c0668/image.png

at 2020-12-29 08:58, Lisa Yam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5feaea3d8ba81c9add1e7329/v/f477d8966cbc2ed1a6b1c902729089ae835009fa/image.png

at 2020-12-29 08:59, Lisa Yam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5feaea3d8ba81c9add1e7329/v/8d78225eb5333677e68b8d28137b9920573443f8/image.png

at 2020-12-29 09:02, Support Team said: 這張的 AP 是 45900，這應該沒有問題

at 2020-12-29 09:09, Lisa Yam. said: 喺邊個位輸入找數的資料？

at 2020-12-29 09:10, Lisa Yam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5feaea3d8ba81c9add1e7329/v/9cc222e0b94fb69a915f1668a7b773d7b3fc3b0a/image.png

at 2020-12-29 09:11, Lisa Yam. said: 新的付款有付款戶口

at 2020-12-29 09:12, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/04cf62c28899c42abaca6dcc673b7cefb16388f3/2020-12-29_17-12-04-紀錄_付款（供應商）_-_Google_Chrome.png

at 2020-12-29 09:12, Support Team said: 付款紀錄，可以這欄搜尋採購單編號

at 2020-12-29 09:13, Support Team said: 另外往來報表也可以查看該供應商 AP的往來

at 2020-12-29 09:19, Lisa Yam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5feaea3d8ba81c9add1e7329/v/220087c594f3c105b6bb0a3f9c6748fc9981edd6/image.png

at 2020-12-29 09:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f414c0980dead5198c89b8b1b2cce9d94b4ba290/image.png

at 2020-12-29 09:21, Support Team said: 這張未付過款

at 2020-12-29 09:22, Lisa Yam. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5feaea3d8ba81c9add1e7329/v/58eb8ed4886c0fcbdf2d1e1582c306daf35c1dfd/image.png

at 2020-12-29 09:23, Lisa Yam. said: 咁樣是否算已付過？我在支票戶口睇唔到呢條數

at 2020-12-29 09:24, Support Team said: 要儲存

2020-12-30-Chat transcript on coweasy.com started on Wednesda-1130.json

at 2020-12-30 06:33, Edward Chan. said: 你好，我在设置初始余额时，有些应收款的发票日期是2018年的，保存时一直显示此日期已被冻结（我设置冻结日期是2017-1-1）

at 2020-12-30 06:36, Support Team said: 凍結日期之前的數不能新增/修改/刪除

at 2020-12-30 06:39, Edward Chan. said: 我的冻结日期设为2017-1-1，应该可以新增才对

at 2020-12-30 06:40, Support Team said: 所有日期都是 2018？

at 2020-12-30 06:40, Edward Chan. said: 只是部分单据2018年，其余都是2019-2020年

at 2020-12-30 06:42, Support Team said: 有沒有刪除 2017之前的？

at 2020-12-30 06:42, Support Team said: 刪除也不可以

at 2020-12-30 06:44, Support Team said: 凍結日期再改前些，試試可不可以儲存儲存後再改回凍結日期

2020-12-30-Chat transcript on coweasy.com started on Wednesda-1131.json

at 2020-12-30 07:18, 卓譽商業 said: 這是什麽情況？麻煩幫忙看看，我無法刪除錯誤的official receipt

at 2020-12-30 07:19, 卓譽商業 said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fec26468ba81c9adddd75fb/v/f7c47d927a410acd30524c9e6511c0e0b8faa11f/28925929c6f51557844bb870667ecb2.png

at 2020-12-30 07:25, Support Team said: 現在再儲存試試

at 2020-12-30 07:30, 卓譽商業 said: 現在可以了，謝謝你

2020-12-30-Chat transcript on coweasy.com started on Wednesda-1132.json

at 2020-12-30 07:22, account. said: 比好

at 2020-12-30 07:23, account. said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5fec2aa88ba81c9add2860b6/v/8529bcbd6ba3b1d79486792e37c65520e28f9bf9/image.png

at 2020-12-30 07:23, account. said: 出现此乱码

at 2020-12-30 07:23, account. said: 无法保存分录该怎么办

at 2020-12-30 07:24, account. said: :grinning:

at 2020-12-30 07:24, Support Team said: 現在儲存試試

at 2020-12-30 07:25, account. said: 可以了

at 2020-12-30 07:25, account. said: 是什么原因？

at 2020-12-30 07:32, Support Team said: 應該是剛才同事備份伺服器文件占用了較多頻寬，現在減少了，應該沒有問題