2019-01-02-Chat transcript on coweasy.com started on Wednesda-0001.json

at 2019-01-02 03:19, Alice said: 你好!想問可否在手機看報告?
at 2019-01-02 03:20, Support Team said: 用戶可以在手機登入系統查看報表
at 2019-01-02 03:21, Alice said: 是否要在手機度下載excel?
at 2019-01-02 03:21, Support Team said: 可以直接查看,也可以匯出excel

2019-01-02-Chat transcript on coweasy.com started on Wednesda-0003.json

at 2019-01-02 03:56, Account said: 如我要PRINT AR AGING, 可以點選001,005,009客戶,且一個REPORT出嗎?
at 2019-01-02 04:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/97197fe3212f5a538c1f989d9e270fa917292243/2019-01-02_12-02-22-銷售賬齡報表_-_Google_Chrome.png
at 2019-01-02 04:04, Support Team said: 可以新增一個組別,通過組別來篩選
at 2019-01-02 04:07, Account said: 請問怎加GROUP?
at 2019-01-02 04:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8cbf52b2f69b525b82a70ef2a91edb1dba21cefb/2019-01-02_12-08-37-客戶資源管理_-_Google_Chrome.png
at 2019-01-02 04:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/599bca544e25ada4fc010e59052d0fbaa08795aa/2019-01-02_12-08-53-組別_(客戶)_-_Google_Chrome.png
at 2019-01-02 04:09, Support Team said: 這裡新增組別
at 2019-01-02 04:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/896f328995c7a68c76ace3aa46c38e16bf32852e/2019-01-02_12-09-15-客戶資源管理_-_Google_Chrome.png
at 2019-01-02 04:10, Support Team said: 這裡選該客戶是那些組別
at 2019-01-02 04:11, Account said: 我己加,但GROUP位置顯示空白
at 2019-01-02 04:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/19350ef8ee1bf1b90bc76ddd7e93ab64c60c51de/2019-01-02_12-12-50-客戶資源管理_-_Google_Chrome.png
at 2019-01-02 04:13, Support Team said: 這裡Reload

2019-01-02-Chat transcript on coweasy.com started on Wednesda-0005.json

at 2019-01-02 04:25, MR WONG said: 你好 剛才正問如何用店舖出銷售月結單
at 2019-01-02 04:33, Support Team said: 月結單沒有按店舖作篩選,如需按店舖查看,可能需要在銷售依客戶報表查看

2019-01-02-Chat transcript on coweasy.com started on Wednesda-0008.json

at 2019-01-02 05:11, Crystal Liao said: How to create a new bookkeeping company not in client list?
at 2019-01-02 05:13, Support Team said: you should add a client in the client list first, then in right hand side has a arrow button, press it will open a account client in the platform

2019-01-02-Chat transcript on coweasy.com started on Wednesda-0009.json

at 2019-01-02 05:25, jw-account said: 新增一個庫存貸品, 有什麼要注意?
at 2019-01-02 05:27, Support Team said: 沒有特別需要注意, 可能需要看看註冊時,右方的默認地區是否 選擇正確,其他沒有特別
at 2019-01-02 05:29, jw-account said: 如果由excel 上載, 可以怎樣做?
at 2019-01-02 05:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/83d7bb451e830636683ee63b941ba20d940113da/2019-01-02_13-30-47-庫存_-_Google_Chrome.png
at 2019-01-02 05:32, Support Team said: 這裡匯出空白模板
at 2019-01-02 05:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/567c273db29a5886ab215f7b806a7ccb480dc303/2019-01-02_13-31-34-庫存_-_Google_Chrome.png
at 2019-01-02 05:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b3c7444cb59b8fd600145344df6cbeb599a81750/2019-01-02_13-31-48-庫存_-_Google_Chrome.png
at 2019-01-02 05:32, Support Team said: 這裡匯入

2019-01-02-Chat transcript on coweasy.com started on Wednesda-0010.json

at 2019-01-02 05:25, account@nzone.com.hk said: 你好. 想請問我在採購單做了付款, 還要不要另外做收貨. 如果要應該在那裡做?
at 2019-01-02 05:29, Support Team said: 採購單有沒有輸入庫存?如有入庫存就已經收了貨

2019-01-02-Chat transcript on coweasy.com started on Wednesda-0014.json

at 2019-01-02 07:16, jw-account said: 直接輸入發票後, 可以匯出到Excel 嗎?
at 2019-01-02 07:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/94cd13c1fb4b2a3d12645d6781a34258c3544689/-50-39-紀錄_銷售(出貨).png
at 2019-01-02 07:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/301168ada35ff8ea0e55a9d80f37fd25ca7387a3/-50-09.png
at 2019-01-02 08:24, jw-account said: 裝箱單是否可出Canton, NW & GW等資料?
at 2019-01-02 08:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f8aaaf77c21b94cd115a03b38157f877bc58a3db/2019-01-02_16-25-17-紀錄_裝箱單(客戶)_-_Google_Chrome.png
at 2019-01-02 08:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ed51c933cde1315c032dbf2007736ca58dc6c8a1/2019-01-02_16-25-31-自訂裝箱單_-_Google_Chrome.png
at 2019-01-02 08:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4622c3cbcf515b7c18a40defff3717d70ee489e3/2019-01-02_16-25-07-(主頁)_會計_-_Google_Chrome.png
at 2019-01-02 08:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a27594a40a50a98bb3625aa760bcd2901ddfeae3/2019-01-02_16-28-19-Packing_List_-_Google_Chrome.png
at 2019-01-02 08:29, Support Team said: 試試在這裡修改,可以按Preview預覽
at 2019-01-02 08:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7fd506bcc958ab6666e5823cfac54e2387d0570/20_01-Sales_Invoice.png
at 2019-01-02 08:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/43a9e77150c9489f093603aef7c594cb38c7269a/20_25-Sales_Invoice.png
at 2019-01-02 08:29, Support Team said: 修改模板後,按圓形按鈕的File,Save as...,save report as儲存mrt文件到你的電腦
at 2019-01-02 08:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/80fa91f8af94577cb93fd36451fbe726182cc821/21_19-自訂發票.png
at 2019-01-02 08:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d8fdabd1d1be1c4392d07d3a20717d21933750bb/21_30-自訂發票.png
at 2019-01-02 08:30, Support Team said: 選擇需要上傳的位置,上傳剛才的mrt文件,這樣系統會更新該模板
at 2019-01-02 08:41, jw-account said: 找到NW, GW & CTN, 是否同時可選3個嗎?
at 2019-01-02 08:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/99e1533c7bc0694b3a0d226fa69ba8f66fbf71d2/2019-01-02_16-43-49-Packing_List_-_Google_Chrome.png
at 2019-01-02 08:44, Support Team said: 不要tick create label,將需要顯示的欄位拖出來
at 2019-01-02 09:08, jw-account said: 不夠位置
at 2019-01-02 09:09, jw-account said: 另外, 是否可不出中文名稱(發票及裝箱單)
at 2019-01-02 09:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/da65814f10a55490f1dd5ca9b4343df516fae509/2019-01-02_17-09-51-Packing_List_-_Google_Chrome.png
at 2019-01-02 09:10, jw-account said: 外國客人要出英文
at 2019-01-02 09:10, Support Team said: 可以選Data1,property height設置高一些,分2行來顯示
at 2019-01-02 09:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0911d53d5a0c370cbfcb7b731ecfb689346b8c0c/2019-01-02_17-11-42-Packing_List_-_Google_Chrome.png
at 2019-01-02 09:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c59c829ef8619ec223dfcc26cb564fc97aed04d9/2019-01-02_17-13-03-Packing_List_-_Google_Chrome.png
at 2019-01-02 09:13, Support Team said: 預設是code - 中文名稱,可以將中文改為英文
at 2019-01-02 09:31, jw-account said: 也可以張Logo不要
at 2019-01-02 09:35, Support Team said: 可以選logo,keyboard按 delete刪除

2019-01-03-Chat transcript on coweasy.com started on Thursday-0015.json

at 2019-01-03 06:26, Matthew said: 請問如何DELETE INVOICE?
at 2019-01-03 06:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/cd2a77c0b594e57806eefc5e64b7df7b82f37aa8/image.png
at 2019-01-03 06:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/845d926cf15ca05d9a93651ee66f6205c8fea25c/image.png
at 2019-01-03 06:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/8592a984c2d12b54e7c55201563e76e6bbbdfbe3/image.png
at 2019-01-03 06:31, Support Team said: click X to delete is ok

2019-01-03-Chat transcript on coweasy.com started on Thursday-0016.json

at 2019-01-03 07:45, Doris said: Hi想問STOCK BALANCE
at 2019-01-03 07:45, Doris said: 點樣入返SYSTEM
at 2019-01-03 07:46, Support Team said: opening balance?
at 2019-01-03 07:46, Doris said: 因為見無SHOW係INCOME STATEMENT
at 2019-01-03 07:47, Doris said: 是否每個月要自己輸入
at 2019-01-03 07:48, Support Team said: 你指月底的closing stock下月月頭的opening stock?
at 2019-01-03 07:49, Doris said: YES
at 2019-01-03 07:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4bdcf7b4dae041bfd6460f76b4928c2634eba274/_11_44-(主頁)_庫存.png
at 2019-01-03 07:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f541941c98fd22b5a4d9af89532fe7fb2d2f653d/_12_07-InventoryBalanceTransfer.aspx.png
at 2019-01-03 07:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4316c68c67adef6cd69b52d295a9829eb6900ee6/_12_16-庫存滾存_(資產負債表_-_損益表).png
at 2019-01-03 07:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3368accf0c983c169b88274d2036bc0947662897/_13_07-CIT.png
at 2019-01-03 07:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/53b123f106ba6629b3bf682af9f0aead492cd463/_13_17-庫存滾存_(資產負債表_-_損益表).png
at 2019-01-03 07:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8f63f1daf0f6d36d14bf0dba7fed387b622f1ade/_13_28-CIT2.png
at 2019-01-03 07:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/394146b59086b5597e733b6cbe1db48d09b8ac07/_21_09-Accountant_Input.png
at 2019-01-03 07:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e108b9569b208cacf0cc310d73d2ec596d67a140/_21_14-Accountant_Input.png
at 2019-01-03 07:52, Support Team said: 庫存滾存 (stock posting)這裡做如果系統計算出的總數與實際計算的不同,可以在 其他會計輸入修改總數

2019-01-04-Chat transcript on coweasy.com started on Friday, -0018.json

at 2019-01-04 03:55, jw-account said: 入opening amount , 會計及 購貨 及銷售, 應怎樣開始入 AR & AP?
at 2019-01-04 03:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/20e77be6a849b6c74317ce3f78ea9f793c3af876/客戶55_31-銷售.png
at 2019-01-04 03:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cc8e94195fd73668d5d2543948280b7bc42c6758/客戶55_56-客戶_-_初始餘額.png
at 2019-01-04 03:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cd5b79430a3296dac304ae059809ae4d546a8a1f/客戶55_47-客戶資源管理.png
at 2019-01-04 03:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c83c2c5adea9824542237194906119823eb9c709/客戶56_51-customers.xls.png
at 2019-01-04 03:58, Support Team said: AR 在客戶的初始餘額輸入AP 在供應商可以在系統界面輸入或者用excel匯入
at 2019-01-04 04:10, jw-account said: 另外Deposit (AR & AP)?
at 2019-01-04 04:14, Support Team said: 是指客戶按金和預付按金的opening?
at 2019-01-04 04:14, Support Team said: 還是應收帳款(AR),應付帳款(AP)的opening?
at 2019-01-04 04:21, jw-account said: 可否一張一張Invoice入數?
at 2019-01-04 04:35, jw-account said: 年度末日 - 意思是否31/03 (如1/4 - 31/03)?
at 2019-01-04 04:36, Support Team said: 逐張入是指opening?
at 2019-01-04 04:38, jw-account said: 對
at 2019-01-04 04:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ce16b7c7fb56e186295fbcca6a40501f1d431754/2019-01-04_12-39-33-銷售(出貨)_-_Google_Chrome.png
at 2019-01-04 04:40, Support Team said: 項目選retained earnings
at 2019-01-04 04:41, Support Team said: AR 在發票,AP在採購輸入
at 2019-01-04 04:49, jw-account said: 用Excel入opening bal, 是否先匯出資料才入數?
at 2019-01-04 04:49, Support Team said: 是的
at 2019-01-04 04:53, jw-account said: Resend - 年度末日 - 意思是否31/03 (如1/4 - 31/03)?
at 2019-01-04 04:54, Support Team said: 是的
at 2019-01-04 04:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d34decd58ec2335b49eeaf609f031cbacdcc7d76/44-53-公司設定.png
at 2019-01-04 04:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/af04b26267d29f7c00af714c2b2ed84d16f371ba/-55-15-公司設定.png

2019-01-04-Chat transcript on coweasy.com started on Friday, -0019.json

at 2019-01-04 04:51, info@sococo.com.hk said: Hi, invoice no 自訂左係"INV1901001", 開下一張invoice時理應INV1901002, 如此類推, 但現在無法自動Generate new invoice no. please help to check
at 2019-01-04 04:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9df5266b1b3474a4d211d1c1471f0075b4ae48e8/2019-01-04_12-53-29-Invoice_(Customers)_-_Google_Chrome.png
at 2019-01-04 04:55, Support Team said: 有沒有tick這個by date,tick 了會跟日期格式,不tick是每次新單加1
at 2019-01-04 04:55, Support Team said: 這個需要管理員用戶才可以tick 或 untick
at 2019-01-04 04:56, info@sococo.com.hk said: 見到呢個box , 但click唔到
at 2019-01-04 04:57, info@sococo.com.hk said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c2ee35f00fffb6d8cc8095c/v/724f049d32d40bebbe227c4d471c3b1ec0a7280c/coweasy.jpg
at 2019-01-04 04:58, Support Team said: 這個需要管理員用戶才可以tick 或 untick
at 2019-01-04 05:00, info@sococo.com.hk said: 我不是管理員用戶, 而前兩日可以自由untick or tick
at 2019-01-04 05:01, info@sococo.com.hk said: 由昨天開始lock左
at 2019-01-04 05:01, Support Team said: 一直都是是管理員用戶才可以,不是昨天開始的
at 2019-01-04 05:03, info@sococo.com.hk said: 我明你意思, 但確實前日都仲用到
at 2019-01-04 05:03, Support Team said: 之前是沒有tick到?
at 2019-01-04 05:04, info@sococo.com.hk said: 之前可以untick or tick都無問題
at 2019-01-04 05:05, Support Team said: 你可以問問管理員用戶,不要tick這個
at 2019-01-04 05:08, info@sococo.com.hk said: 宜家ok la, 謝謝你~

2019-01-04-Chat transcript on coweasy.com started on Friday, -0020.json

at 2019-01-04 07:16, jw-account said: 公司設定 - 是否管理員才可見到?
at 2019-01-04 07:16, Support Team said: 是的

2019-01-07-Chat transcript on coweasy.com started on Monday, -0021.json

at 2019-01-07 02:03, Matthew Kwok said: 我想問入產品喺邊個位?
at 2019-01-07 02:04, Matthew Kwok said: 電費水費嗰啲每個月應該點入帳?
at 2019-01-07 02:04, Matthew Kwok said: 要唔要入咗水務署嗰啲做公司先?
at 2019-01-07 02:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/30ba80fe8dff5efa27a8ebf5ff3171d794525d80/2019-01-07_10-04-11-(主頁)_採購_-_Google_Chrome.png
at 2019-01-07 02:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7970f321bd0b2717f365964c4e32f6ea3800f1f/2019-01-07_10-04-33-(主頁)_薪酬_及_支出_-_Google_Chrome.png
at 2019-01-07 02:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e002bd57e6c68f09ffa454a08432977df122ae4/2019-01-07_10-05-08-(主頁)_薪酬_及_支出_-_Google_Chrome.png
at 2019-01-07 02:05, Matthew Kwok said: 我未有採購!想入晒啲貨品先
at 2019-01-07 02:06, Matthew Kwok said: 提供商 同 供應商係咪唔同嘅嘢?
at 2019-01-07 02:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e8e376f31eb782caa889ffc82d19fb33e9283d8a/2019-01-07_10-05-50-(主頁)_庫存_-_Google_Chrome.png
at 2019-01-07 02:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fe13a4addc80b32bbe6191f4bf6ec8eb7fe14702/2019-01-07_10-06-02-庫存_-_Google_Chrome.png
at 2019-01-07 02:07, Matthew Kwok said: 另外係咪客人,供應商,提供商 都係分開放?
at 2019-01-07 02:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ccd129e8e0b8991bcf4ef1257ba2cf9445c4d21/2019-01-07_10-07-13-庫存_-_初始餘額_-_Google_Chrome.png
at 2019-01-07 02:07, Matthew Kwok said: 即係如果我同你買貨,但又會賣貨俾你 就需要入客戶 同埋供應商?
at 2019-01-07 02:09, Support Team said: 是分開輸入的
at 2019-01-07 02:11, Support Team said: 供應商是指買貨的,和成本相關員工/提供商是和薪酬/租金 水電煤之類的支出相關
at 2019-01-07 02:13, Matthew Kwok said: 會計項目入面我搵到水費電話費,但唔見有電費?
at 2019-01-07 02:18, Support Team said: 預設的科目一般都有電費,如沒有可以在科目表新增
at 2019-01-07 02:18, Matthew Kwok said: OK! 我怕我睇漏!
at 2019-01-07 02:18, Matthew Kwok said: 通常幾多號?我再搵搵
at 2019-01-07 02:19, Matthew Kwok said: 同埋先頭先輸入咗一張上年九月的水費單
at 2019-01-07 02:19, Matthew Kwok said: 咁我找數
at 2019-01-07 02:19, Matthew Kwok said: 我應該邊度睇到未付款?
at 2019-01-07 02:20, Support Team said: 編號沒有規定的
at 2019-01-07 02:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1250c8c9dbcc4069a19fe19d2ab2ff64c3794e49/2019-01-07_10-20-35-(主頁)_薪酬_及_支出_-_Google_Chrome.png
at 2019-01-07 02:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/50f42a85e84d867a1d9acbfc124cddbce4a4a002/2019-01-07_10-22-26-付款_-_Google_Chrome.png
at 2019-01-07 02:26, Matthew Kwok said: 編號沒有規定的 <-- 我知沒有規定!想知你們預設幾號?我怕我睇漏,免得重覆!
at 2019-01-07 02:27, Matthew Kwok said: 付款我指係我入咗水費單,但未付款!
at 2019-01-07 02:27, Matthew Kwok said: 那裡可以見到有那些單未付?
at 2019-01-07 02:27, Matthew Kwok said: 例如DASHBOARD會唔會有顯示有多少單未收未付?
at 2019-01-07 02:29, Support Team said: 預設的編號不是固定的,支出的通常都是6開頭
at 2019-01-07 02:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b0830aabe8c9435a2f2742202e25c2f01d186c9/2019-01-07_10-28-49-紀錄_薪酬_及_支出_-_Google_Chrome.png
at 2019-01-07 02:30, Support Team said: 支出紀錄這裡可以看到
at 2019-01-07 02:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e4c087fb51eefd21fc9a08fe409166f1a5b0550a/2019-01-07_10-30-27-(主頁)_薪酬_及_支出_-_Google_Chrome.png
at 2019-01-07 02:30, Matthew Kwok said: 即係每次要自己主動睇?
at 2019-01-07 02:31, Support Team said: 或者帳齡報表
at 2019-01-07 02:31, Matthew Kwok said: OK!
at 2019-01-07 02:31, Matthew Kwok said: 即係無得自動顯示?我仲諗住會喺DASHBOARD或者會有POPUP出來話我知有乜夠期應收應付
at 2019-01-07 02:35, Support Team said: 支出並沒有dashboard顯示或提示功能
at 2019-01-07 02:41, Matthew Kwok said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c32ab1200fffb6d8cd2365a/v/6c83d2a2320e9ba08f0a20d632c63979fa3c1417/Screen_Shot_2019-01-07_at_10.41.37.jpg
at 2019-01-07 02:42, Matthew Kwok said: 儲存及提示 <-- 個提示有乜用?
at 2019-01-07 02:43, Support Team said: 權限設置可以選擇用戶收到哪些單據的提示,這裡儲存及提示時,那些用戶會收到提示
at 2019-01-07 02:46, Matthew Kwok said: 要點用?
at 2019-01-07 02:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f5d60ec87abcbc71f7c55155ef2cab526a911922/2019-01-07_10-47-04-(Dashboard)_採購_-_Google_Chrome.png
at 2019-01-07 02:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/30fed72664784c9272c9d963abbb6512ffc2b6b4/2019-01-07_10-47-21-用戶管理_-_Google_Chrome.png
at 2019-01-07 02:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f030a2ed22a4216e590fb64bc697568ab91035a2/2019-01-07_10-47-44-權限_-_Google_Chrome.png
at 2019-01-07 02:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ac243b46353f4568db20168f00d1e52dc3d240e/2019-01-07_10-48-11-發票_-_Google_Chrome.png
at 2019-01-07 02:50, Matthew Kwok said: 哦~~~我以為有嘢POPUP出來~~
at 2019-01-07 02:51, Matthew Kwok said: 但咁樣如果我只按儲存,咁咪收唔到提示囉?
at 2019-01-07 02:52, Support Team said: 是的

2019-01-07-Chat transcript on coweasy.com started on Monday, -0025.json

at 2019-01-07 04:24, Matthew Kwok said: 我想問LOGIN後,耐唔用會唔會自己LOGOUT?
at 2019-01-07 04:24, Support Team said: 一小時沒使用便自動LOGOUT
at 2019-01-07 04:41, Matthew Kwok said: 想問吓老闆存錢入公司,應該由邊個位開始入
at 2019-01-07 04:41, Matthew Kwok said: 當老闆借俾公司!
at 2019-01-07 04:43, Support Team said: 是否由director 自己入
at 2019-01-07 04:43, Matthew Kwok said: 係!老闆借俾公司,現金或支票入銀行
at 2019-01-07 04:43, Support Team said: 經BANK入?
at 2019-01-07 04:43, Matthew Kwok said: 有分別?
at 2019-01-07 04:44, Support Team said: 無,只是入的科目不同
at 2019-01-07 04:44, Matthew Kwok said: 明白!咁當經BANK
at 2019-01-07 04:44, Support Team said: DR BANK/CASH
at 2019-01-07 04:44, Matthew Kwok said: 由邊度開始?
at 2019-01-07 04:44, Support Team said: CR Director A/C
at 2019-01-07 04:45, Matthew Kwok said: 董事代付/代收輸入?
at 2019-01-07 04:45, Support Team said: 是
at 2019-01-07 04:46, Support Team said: 也可在BANK STATEMENT INPUT 輸入
at 2019-01-07 04:46, Support Team said: DR BANK
at 2019-01-07 04:46, Support Team said: CR DIRECTOR
at 2019-01-07 04:47, Support Team said: 因經BANK, 所以應在BANK STATEMENT INPUT 輸入
at 2019-01-07 04:47, Support Team said: 因DIRECTOR PAY,是不經BANK
at 2019-01-07 04:48, Matthew Kwok said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c32d44800fffb6d8ce19060/v/efcedd29837757f31bc4d6f06a1a3ad9ee796a40/Screen_Shot_2019-01-07_at_12.47.56.jpg
at 2019-01-07 04:48, Matthew Kwok said: 係咪咁?
at 2019-01-07 04:48, Support Team said: 不是
at 2019-01-07 04:48, Support Team said: 因你經BANK
at 2019-01-07 04:49, Matthew Kwok said: 我真係完全唔識!麻煩指教一下點做!
at 2019-01-07 04:49, Support Team said: 在BANK STATMENT INPUT PAGE
at 2019-01-07 04:50, Matthew Kwok said: 咁咪要等到有STATEMENT?
at 2019-01-07 04:51, Support Team said: 如你有STATEMENT RECORD 就可以在BANK STATEMENT INPUT PAGE 入
at 2019-01-07 04:51, Matthew Kwok said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c32d44800fffb6d8ce19060/v/c742398d8b68a080b6ec1d20cae1a846f2979c80/Screen_Shot_2019-01-07_at_12.51.19.jpg
at 2019-01-07 04:51, Matthew Kwok said: 咁樣?
at 2019-01-07 04:51, Matthew Kwok said: 但有乜分別?
at 2019-01-07 04:52, Matthew Kwok said: 定我只係入老闆存錢,待有月結單再入銀行條數?
at 2019-01-07 04:53, Support Team said: DIRECTOR 只需入一次ENTRY 便可以一DEBIT 一CREDIT
at 2019-01-07 04:53, Support Team said: 其實兩項均可
at 2019-01-07 04:54, Matthew Kwok said: 唔明點入一次ENTRY
at 2019-01-07 04:54, Support Team said: 只是入了DIRECTOR PAY以後, BANK STATEMENT INPUT便不用再輸入
at 2019-01-07 04:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/91c517c4b90c22383100cb97dda342a75d6ca897/image.png
at 2019-01-07 04:56, Matthew Kwok said: 出定入?
at 2019-01-07 04:56, Support Team said: 如你在DIRECTORY PAY 入,先揀DIRECTOR 的A/C,
at 2019-01-07 04:57, Support Team said: 再揀入的BANK(SAVING OR CURRENT)
at 2019-01-07 04:57, Matthew Kwok said: 咁打在入數定出數?
at 2019-01-07 04:57, Support Team said: 再輸入出數銀瑪
at 2019-01-07 04:58, Support Team said: 因是DIRECTOR PAY,所以是出數
at 2019-01-07 04:59, Support Team said: 完成一條ENTRY, 已經是1 DEBIT 1 CREDIT 了
at 2019-01-07 04:59, Support Team said: DR BANK CR DIRECTOR
at 2019-01-07 04:59, Support Team said: 在BANK STATMENT INPUT PAGE便無需再輸入此ENTRY
at 2019-01-07 05:00, Matthew Kwok said: 明白!
at 2019-01-07 05:00, Matthew Kwok said: 咁係咪要我自己留意先得?
at 2019-01-07 05:00, Matthew Kwok said: 因為對住STATEMENT一次過入唔知有乜之前入過
at 2019-01-07 05:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e2847170a5d27a5f5e82c0845765e1572992cc8/image.png
at 2019-01-07 05:03, Support Team said: 在BANK STATEMENT INPUT PAGE 有一項明細,詳列所有經BANK 的TRANSACTION
at 2019-01-07 05:04, Support Team said: 其他不在此PAGE 輸入的ENTRY 會以綠色顯示
at 2019-01-07 05:04, Matthew Kwok said: OK~~
at 2019-01-07 05:04, Matthew Kwok said: 咁銀行不同戶口之間轉帳在那個畫面入帳?
at 2019-01-07 05:06, Support Team said: 都只需選一個戶口
at 2019-01-07 05:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/93f754231dc72eefa57c540aacec8dd1bb9fd5fd/image.png
at 2019-01-07 05:07, Matthew Kwok said: 按邊度入呢個畫面?
at 2019-01-07 05:07, Support Team said: 如CURRENT 轉SAVING, 做一次ENTRY便可
at 2019-01-07 05:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3833b187551141a9e747e7c994f5414799ffc482/image.png
at 2019-01-07 05:08, Matthew Kwok said: 哦~~都當月結單入~~
at 2019-01-07 05:08, Support Team said: 是
at 2019-01-07 05:09, Matthew Kwok said: 但我唔係太明
at 2019-01-07 05:09, Support Team said: 其實若對STATEMENT 入, 建議DIRECTOR 入錢都在此PAGE 入
at 2019-01-07 05:09, Matthew Kwok said: 點解打在出數
at 2019-01-07 05:10, Matthew Kwok said: 唔係由上個個銀行戶口,入落下面不同戶口嗎?
at 2019-01-07 05:11, Matthew Kwok said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c32d44800fffb6d8ce19060/v/7394a336056c401b8c6e0c49f3db34a02f1ba3d2/Screen_Shot_2019-01-07_at_13.11.09.jpg
at 2019-01-07 05:11, Matthew Kwok said: 係咪咁?
at 2019-01-07 05:11, Matthew Kwok said: 我由SAVING轉到CURRENT
at 2019-01-07 05:11, Support Team said: 無錯
at 2019-01-07 05:12, Matthew Kwok said: 我最唔明點解打在出數!
at 2019-01-07 05:12, Support Team said: 你CREDIT SAVING
at 2019-01-07 05:12, Support Team said: 所以打在出數
at 2019-01-07 05:12, Matthew Kwok said: 但我跟銀行月結單入,唔係對應返左邊出定入咩?
at 2019-01-07 05:12, Matthew Kwok said: 咁呢度咪掉轉咗囉!?
at 2019-01-07 05:14, Support Team said: 我們系統預設是出數在左,入數在右,你要對釉你個STATEMENT 支出就入出數, 收入就入入數
at 2019-01-07 05:15, Matthew Kwok said: 我指對應科目
at 2019-01-07 05:15, Matthew Kwok said: 上面係選咗SAVING
at 2019-01-07 05:16, Matthew Kwok said: 下面係CURRENT,但就打 出數,咁唔係由CURRENT出數咩?
at 2019-01-07 05:16, Matthew Kwok said: 但STATEMENT就 SAVING打出數,CURRENT 打入數
at 2019-01-07 05:16, Matthew Kwok said: 我有冇記錯?
at 2019-01-07 05:16, Matthew Kwok said: 我對DEBIT CREIT 真係一頭霧水!
at 2019-01-07 05:17, Support Team said: 因為是入SAVING 的STATEMENT , 故需跟STATEMENT 的ENTRY入
at 2019-01-07 05:17, Matthew Kwok said: 我意思即係唔同地方入法唔同!好混亂!
at 2019-01-07 05:18, Support Team said: 只需記住支出,是出數, 收入是入數便可
at 2019-01-07 05:18, Matthew Kwok said: 對我呢啲零會計知識真係一頭霧水!
at 2019-01-07 05:18, Matthew Kwok said: 定係我攪錯晒呢?
at 2019-01-07 05:18, Support Team said: 只要你入的是出數(CREDIT), 另一隻腳就是DEBIT

2019-01-07-Chat transcript on coweasy.com started on Monday, -0026.json

at 2019-01-07 07:22, Matthew Kwok said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c32f6a600fffb6d8c757e57/v/30fb1076be13d42aaa1519cd76f526dd310b8549/image.png
at 2019-01-07 07:22, Matthew Kwok said: 請問組別有什麼功能及作用?
at 2019-01-07 07:23, Support Team said: 查看報表時可以按組別篩選客戶/供應商
at 2019-01-07 07:24, Matthew Kwok said: 只係自用, 對系統無影?
at 2019-01-07 07:24, Support Team said: 是的
at 2019-01-07 07:25, Matthew Kwok said: 係咪用我分啲供應商, 如賣玩具就一組, 賣食品就另一組?
at 2019-01-07 07:25, Support Team said: 可以這樣使用
at 2019-01-07 07:28, Matthew Kwok said: 請問屋租應該入那一個會計項目?
at 2019-01-07 07:29, Support Team said: 支出科目,6字頭,預設應該有租金 Rent之類的科目
at 2019-01-07 07:30, Matthew Kwok said: 就係無~~ 今早入電費又係無~~~ :rolling_eyes:
at 2019-01-07 07:31, Matthew Kwok said: 當Office Expense?
at 2019-01-07 07:31, Support Team said: 沒有在科目表新增
at 2019-01-07 07:31, Support Team said: 沒有的科目可以在科目表新增
at 2019-01-07 07:31, Matthew Kwok said: 我會員但奇怪呢啲基本嘢點解會無!
at 2019-01-07 07:33, Matthew Kwok said: 另外登入後, 邊度可以即時睇到公司有幾多流動資金? 未收/未付?
at 2019-01-07 07:35, Support Team said: 可以看看財務報表 總分類帳,選科目查看
at 2019-01-07 07:36, Support Team said: 或者看客戶/供應商/提供商的帳齡報表或往來報表
at 2019-01-07 07:39, Matthew Kwok said: 只有詳細看嗎?
at 2019-01-07 07:39, Support Team said: 是的
at 2019-01-07 07:39, Matthew Kwok said: 我想就咁簡單睇吓有幾多錢可用, 同埋幾多未收未付款!

2019-01-08-Chat transcript on coweasy.com started on Tuesday,-0027.json

at 2019-01-08 02:20, jw-po@jemsiwn said: can you teach me how to issue PO?
at 2019-01-08 02:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7ae78723f9ceff1adb94ca4552956a6d20e13caa/image.png
at 2019-01-08 02:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3aa87dfa8bd6d1ee170bc6281de144917b6dc253/image.png
at 2019-01-08 02:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/448400ccda356930f21a6007b2fff82bce615562/image.png
at 2019-01-08 02:25, Support Team said: 選取供應商, 庫存, 單價, ,再按儲存

2019-01-08-Chat transcript on coweasy.com started on Tuesday,-0029.json

at 2019-01-08 05:00, Jim said: I want to divide the inventory. quantity by the inventory.bullion
at 2019-01-08 05:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6717d38d1db8742bb58bae36b04b020fafc7d67/2019-01-08_13-03-45-Sales_Invoice_-_Google_Chrome.png
at 2019-01-08 05:04, Jim said: should be inventory.bundle
at 2019-01-08 05:04, Support Team said: please use "/" to do division
at 2019-01-08 05:05, Jim said: understood
at 2019-01-08 05:05, Jim said: another question
at 2019-01-08 05:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/741091c8c51eea2f413149f980341174a1262776/2019-01-08_13-05-17-Sales_Invoice_-_Google_Chrome.png
at 2019-01-08 05:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/836bc0dbbc835860fdb61b823665f952ae45f343/2019-01-08_13-05-29-Sales_Invoice_-_Google_Chrome.png
at 2019-01-08 05:06, Jim said: I did not log out properly of jim. When I log in, it show that I had log in. How should I log in again?
at 2019-01-08 05:06, Support Team said: and you may need to edit Bundle, Type change to decimal, to do caculation
at 2019-01-08 05:07, Support Team said: --I did not log out properly of jim. When I log in, it show that I had log in. How should I log in again?user have to login with the previous computer and also the same browser, after logout, user can login with other computer
at 2019-01-08 05:08, Support Team said: or the login will auto timeout after 1hour

2019-01-08-Chat transcript on coweasy.com started on Tuesday,-0030.json


2019-01-08-Chat transcript on coweasy.com started on Tuesday,-0032.json

at 2019-01-08 07:55, jw-account said: 剛問發票怎樣設定才可入N.W, G.W & Carton?
at 2019-01-08 07:56, Support Team said: 發票沒有這些欄位,只可以在庫存預設資料輸入,或者在規格欄輸入
at 2019-01-08 07:58, jw-account said: 但如果裝箱單要分欄印出要怎樣處理?
at 2019-01-08 08:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10a3a06f280c60a02e37afdfb2edb9730ddaabc0/2019-01-08_16-00-31-Packing_List_-_Google_Chrome.png
at 2019-01-08 08:01, Support Team said: 在dictionary拖出來,這些顯示的是庫存登記的預設資料
at 2019-01-08 08:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6a8e016bc8c6eafa4a14bd1d7c64a67dc4eef2d9/2019-01-08_16-01-56-庫存_-_Google_Chrome.png
at 2019-01-08 08:11, jw-account said: 相同貨品 - 有不同包裝或會更改, 是否要開不同code?
at 2019-01-08 08:22, Support Team said: 一般是不會開不同編號的,不同包裝是指1carton的件數會改變?
at 2019-01-08 08:23, jw-account said: 1 CARTON 大小
at 2019-01-08 08:24, jw-account said: 入面有INNER
at 2019-01-08 08:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cc6fe1ad6365d212035adf1d62562bdd4882f4c4/2019-01-08_16-24-52-多單位_-_Google_Chrome.png
at 2019-01-08 08:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1146464e3e33eedb677ec50dd5988b809ca2481b/2019-01-08_16-25-26-多單位_-_Google_Chrome.png
at 2019-01-08 08:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6e288a94bd72fb19f5f3ce027f03f74c03844c3/2019-01-08_16-27-12-銷售(出貨)_-_Google_Chrome.png
at 2019-01-08 08:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/45825d8fef1ff909bcbad094b9d6c7921d29dda0/2019-01-08_16-27-44-庫存_-_Google_Chrome.png
at 2019-01-08 08:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dcf43829c24fd7e322069b418c33e739fd175cdd/2019-01-08_16-31-41-Sales_Invoice_-_Google_Chrome.png
at 2019-01-08 08:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/221c1a0ed25811b77ed63eca442cd09113573633/2019-01-08_16-32-13-Sales_Invoice_-_Google_Chrome.png
at 2019-01-08 08:33, Support Team said: 試試可不可以這樣用包裝單位來顯示每carton的件數

2019-01-08-Chat transcript on coweasy.com started on Tuesday,-0033.json

at 2019-01-08 08:54, Account said: 請問可以一次過將quotation出一張invoice嗎?
at 2019-01-08 08:54, Account said: 多張quotation
at 2019-01-08 08:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/40e24d823694cb4bd3c9c5360a453d42359881d1/2019-01-08_16-55-20-報價單_-_Google_Chrome.png
at 2019-01-08 08:56, Support Team said: 報價單轉發票時,可以選擇其他相同客戶相同貨幣的報價單一齊轉
at 2019-01-08 08:57, Account said: 我的不是空白格仔,是x
at 2019-01-08 08:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a8e7ce4106dbba068131807750f71b17d6441e03/2019-01-08_16-57-58-報價單_-_Google_Chrome.png
at 2019-01-08 08:58, Support Team said: 打開報價單,轉至發票

2019-01-09-Chat transcript on coweasy.com started on Wednesda-0034.json

at 2019-01-09 04:08, MR WONG said: 想問我把庫存中的物品入到系統內 如何能在流動資產中顯示貨物的價值?
at 2019-01-09 04:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/38b0cf93cd9d5bf4cc733eeacd18dc5d012bc60b/image.png
at 2019-01-09 04:14, MR WONG said: 會出現在資產負債表到嗎
at 2019-01-09 04:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a70f8b680fe8b4be7ed3dc86b96f44138837f26c/image.png
at 2019-01-09 04:19, Support Team said: for every month, or every year
at 2019-01-09 04:20, Support Team said: e.g. at month end, you need to make a transaction to transfer the stock form PL to BS
at 2019-01-09 04:21, Support Team said: then at next month start, you need to make a transaction to transfer the stock form BS back to PL
at 2019-01-09 04:21, Support Team said: Both transactions you may also do in there
at 2019-01-09 04:22, MR WONG said: 即是每月都做這個步驟 就出現在庫存這個ITME上?
at 2019-01-09 04:22, Support Team said: yes

2019-01-09-Chat transcript on coweasy.com started on Wednesda-0035.json

at 2019-01-09 04:30, jw-account said: 入Opening balance, 沒有貨幣單位, 應該入港幣 or 入外幣?
at 2019-01-09 04:30, jw-account said: AR & AP
at 2019-01-09 04:32, Support Team said: 港幣
at 2019-01-09 05:20, jw-account said: 有$0.1差異, 應怎樣處理?
at 2019-01-09 05:23, Support Team said: under this case, you can make adjustment in "other accounting input" by crediting with retained earning
at 2019-01-09 05:24, jw-account said: Noted with thanks.

2019-01-09-Chat transcript on coweasy.com started on Wednesda-0037.json

at 2019-01-09 09:41, jw-account said: AP 定金 及 AR 定金 Opening Balance 應怎樣入數?
at 2019-01-09 09:42, Support Team said: 定金和opening是兩回事, 你是問那種?
at 2019-01-09 09:44, jw-account said: 之前會計軟件AR & AP 會有暫收款及暫付款的, 所以才問清楚
at 2019-01-09 09:48, jw-account said: Purchase & Sales Aging Report 可看到
at 2019-01-09 09:50, Support Team said: Ic, if asking client deposit transaction, or supplier deposit transaction, we may firstly provide some guideline manual

2019-01-10-Chat transcript on coweasy.com started on Thursday-0038.json

at 2019-01-10 02:38, MR WONG said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c36a95f00fffb6d8ccde027/v/99048258502d0d38eb80808983656673e1a3ffdc/image.png
at 2019-01-10 02:39, MR WONG said: 我在此選擇店舖後顯示仍然是全部店舖的客戶資料
at 2019-01-10 02:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac2352959088f707f139d87b566e3576fa17d164/image.png
at 2019-01-10 02:45, Support Team said: 這裡要選擇同一間公司,才出到個別公司的往來紀錄

2019-01-10-Chat transcript on coweasy.com started on Thursday-0039.json

at 2019-01-10 06:51, Alan So said: Please show me how can I add a new client to the client list (CRM)
at 2019-01-10 06:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/a52bcaa008c23853a84b4a26ef93c5e5cbbb82a4/image.png
at 2019-01-10 06:53, Support Team said: click +
at 2019-01-10 06:53, Alan So said: Oh, got it. Thanks.
at 2019-01-10 06:53, Support Team said: or using excel to import
at 2019-01-10 06:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/41025bf9737f16e48cae96bc4381ba8d98ea6251/image.png

2019-01-11-Chat transcript on coweasy.com started on Friday, -0040.json

at 2019-01-11 02:22, Co Sec said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c37fc2b00fffb6d8c3cf65b/v/f8daa11cee6362ad2f511f85854251a9e4eb143c/image.png
at 2019-01-11 02:22, Co Sec said: 入完invoice save唔到
at 2019-01-11 02:22, Co Sec said: 咩事,要入咩?
at 2019-01-11 02:26, Support Team said: 技術同事正查看
at 2019-01-11 02:27, Support Team said: 請問INVOICE 入了什麼?
at 2019-01-11 02:45, Co Sec said: 佢又得了,謝謝

2019-01-11-Chat transcript on coweasy.com started on Friday, -0041.json

at 2019-01-11 02:52, Elaine said: 請問如何設立project/shop, 有無限制最多可以設立幾多 project/shop
at 2019-01-11 02:52, Support Team said: 無限制
at 2019-01-11 02:55, Elaine said: how to setup the project/shop, can you show us the step please
at 2019-01-11 02:58, Elaine said: 1)我可否當customer/suppliers 是shop設立, 2) 之後在設立後的shop內有project
at 2019-01-11 03:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/70af138ead8a1147542f8d58e861ceb7619357ba/image.png
at 2019-01-11 03:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc677829cfdea1cf3b4382ccb94dc170137909c9/image.png
at 2019-01-11 03:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e7d8ccf9b656c77099ca65ef95bdd07e8042bc0/image.png
at 2019-01-11 03:02, Support Team said: 輸入資料後按儲存
at 2019-01-11 03:03, Support Team said: (1)我可否當customer/suppliers 是shop設立, 2) 之後在設立後的shop內有project)
at 2019-01-11 03:04, Support Team said: 可否解釋一下?
at 2019-01-11 03:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cc858ec9d04e1adafe09357b9e2caca835d00caf/image.png
at 2019-01-11 03:06, Elaine said: 請問在相關地區(貨倉庫)可以設立幾多個?
at 2019-01-11 03:10, Support Team said: 無限
at 2019-01-11 03:12, Support Team said: 每開一張發票,可揀選相關的店舖,並可以工程/店舖作分析
at 2019-01-11 03:23, Elaine said: 明白, 請問如何設立related location
at 2019-01-11 03:24, Support Team said: Related location 是指什麼?
at 2019-01-11 03:25, Elaine said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c37fef500fffb6d8c7283c0/v/9d2fe2357d7e1258a1c51bd8047b62e9856f0887/image.png
at 2019-01-11 03:28, Support Team said: 按預設地區的掣,可以將相關庫存指定到所選擇的地區
at 2019-01-11 03:29, Elaine said: 相關地區位置下面有倉庫1,2
at 2019-01-11 03:33, Support Team said: 假設按貨倉2, 相關庫存便自動指定到貨倉2加減
at 2019-01-11 03:34, Elaine said: 好的, thanks
at 2019-01-11 03:34, Support Team said: 不客氣

2019-01-11-Chat transcript on coweasy.com started on Friday, -0042.json

at 2019-01-11 06:39, V1547181203954819 said: 我睇過你地既Demo
at 2019-01-11 06:39, V1547181203954819 said: 想問一問
at 2019-01-11 06:40, V1547181203954819 said: 發票可唔可以加公司LOGO?
at 2019-01-11 06:40, Support Team said: 可以的
at 2019-01-11 06:40, V1547181203954819 said: 可唔可以轉顏色
at 2019-01-11 06:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a33451c173ac083c3b0f9fe859b5a7d38c8fa21f/44-53-公司設定.png
at 2019-01-11 06:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c8ab3f3c52c99cbbde6d07284a35b4cc1b5921b/45_37-公司設定.png
at 2019-01-11 06:41, Support Team said: 這裡可以上傳logo
at 2019-01-11 06:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef86194f1c3317e4e59d81b742f3577d1e4bf3d4/17_48-銷售.png
at 2019-01-11 06:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8fb9a47ba3c86e023f8918835863dbd5a6c9a65e/18_00-銷售(出貨).png
at 2019-01-11 06:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/63de92292e6cc91fee93021c780ef5c73a6554ce/18_12-自訂發票.png
at 2019-01-11 06:42, Support Team said: 打開發票記錄 -> 自訂發票->選修改模板, 再按編輯這裡可以修改模板,可以改顏色
at 2019-01-11 06:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ba9860bc2170a6e495982b9f17e89945cf1ad49a/20_01-Sales_Invoice.png
at 2019-01-11 06:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/43a75aecb39d04b06134cbb7a1ee2269bb1a3060/20_25-Sales_Invoice.png
at 2019-01-11 06:43, Support Team said: 修改模板後,按圓形按鈕的File,Save as...,save report as儲存mrt文件到你的電腦
at 2019-01-11 06:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6587493beeb1bfe9af53b4eb7475c31b94ee9682/21_19-自訂發票.png
at 2019-01-11 06:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/01e1d4ee89207a42f53cddfd39f02e29279e1b96/21_30-自訂發票.png
at 2019-01-11 06:44, Support Team said: 選擇需要上傳的位置,上傳剛才的mrt文件,這樣系統會更新該模板
at 2019-01-11 06:44, V1547181203954819 said: 可唔可以直表由EXECL匯入發票或許報價單>
at 2019-01-11 06:45, Support Team said: 匯入是指發票 報價單 的 數據,還是指模板的樣式?
at 2019-01-11 06:46, V1547181203954819 said: 兩者都是
at 2019-01-11 06:46, Support Team said: 數據可以用excel匯出匯入
at 2019-01-11 06:46, Support Team said: 而樣式不可以,需要用戶自訂
at 2019-01-11 06:47, Support Team said: 用戶可以試試修改樣式,也可以給樣本我們幫你修改
at 2019-01-11 06:48, V1547181203954819 said: 另外想問一問:因為我地係活動策劃公司, 有冇一的DEMO可以睇下?
at 2019-01-11 06:48, V1547181203954819 said: 因為我地唔會有庫存
at 2019-01-11 06:48, Support Team said: 其實策劃活動公司也可以用我們的企業運
at 2019-01-11 06:49, Support Team said: 其實有否實質庫存有沒有關係
at 2019-01-11 06:49, Support Team said: 只要有服務的item便可以使用企業運
at 2019-01-11 06:50, V1547181203954819 said: 小企雲同企業板有咩分別?
at 2019-01-11 06:50, Support Team said: 而且 企業運還擁有項目管理功能,方便你的模式使用
at 2019-01-11 06:51, V1547181203954819 said: 我見企業雲好似唔多適用
at 2019-01-11 06:53, Support Team said: 企業雲的項目管理功能,主要可以將發票,採購,支出按不同project分組,這樣可以分組來查看每個projct的盈虧
at 2019-01-11 06:53, V1547181203954819 said: 睇唔睇到GP??
at 2019-01-11 06:54, V1547181203954819 said: 我指PROJECT GP?
at 2019-01-11 06:56, Support Team said: 可以的,輸入發票,採購,支出有選擇projct就可以查看 該projct的 損益表
at 2019-01-11 06:58, V1547181203954819 said: 想問下開報價單, 項目係唔係自己SET?
at 2019-01-11 06:58, V1547181203954819 said: 說明最多可以打幾多字?
at 2019-01-11 06:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f3dc0a4c8997e5be646666cadd6ff8f22a9dc8aa/2019-01-11_14-59-24-報價單_-_Google_Chrome.png
at 2019-01-11 06:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb0daf0d30328ab0d1bda2b0a70c2bb498feda47/2018-09-20_10-32-13-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-01-11 06:59, V1547181203954819 said: 因為有的PROJECT係一個工程計, 但可能細分好多個ITEM
at 2019-01-11 07:00, V1547181203954819 said: 可以點入?
at 2019-01-11 07:00, Support Team said: 項目在科目表這裡新增或修改
at 2019-01-11 07:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c6b184ae269e07df0da88d5e72304a439a0231fa/2018-10-03_17-16-45-科目列表_-_Google_Chrome.png
at 2019-01-11 07:01, V1547181203954819 said: 因為有的PROJECT係一個工程計, 但可能細分好多個ITEM
at 2019-01-11 07:01, V1547181203954819 said: 可以點入
at 2019-01-11 07:02, Support Team said: 不同的item可以當作庫存來輸入
at 2019-01-11 07:03, V1547181203954819 said: 但未必有價錢
at 2019-01-11 07:05, V1547181203954819 said: 因為我係一個工程一條數, 只係細分好多個ITEM
at 2019-01-11 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/50d2b49b6b55402bb4eec5666dcade079b768820/2019-01-11_15-05-36-報價單_-_Google_Chrome.png
at 2019-01-11 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/41be166dd49bc857ca4fd3d8f839ee87e6db6493/2019-01-11_15-05-57-Report_-_Google_Chrome.png
at 2019-01-11 07:06, Support Team said: 可以試試這樣輸入
at 2019-01-11 07:07, Support Team said: 模板可以刪除一些不需要給客戶看到的欄位
at 2019-01-11 07:08, V1547181203954819 said: 發票號碼同報價單號碼可唔可以自定??
at 2019-01-11 07:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/918a6c388ecdb7ead86d1384a9c7bbe6794dd009/2019-01-11_15-08-50-報價單_-_Google_Chrome.png
at 2019-01-11 07:09, Support Team said: 可以的
at 2019-01-11 07:09, Support Team said: 有tick這個按日期,編號會按PI-加日期產生,用戶可以改PI- 這部分
at 2019-01-11 07:10, Support Team said: 不tick按日期,每次新單時會以上一次的編號加1來產生
at 2019-01-11 07:11, Support Team said: 例如INV00001,下一張會自動出INV00002
at 2019-01-11 07:13, V1547181203954819 said: 客人未必出一次出報價單就OK, 可能我果客出左10張報價, 最後佢OK第三份
at 2019-01-11 07:13, V1547181203954819 said: 電腦會唔會搵得返呢10份>
at 2019-01-11 07:14, Support Team said: 這樣需要修改報價單時,按“複製”來開一張新的報價單,而不是直接在原有報價單修改,這樣才可以保留不同的版本
at 2019-01-11 07:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6f40359837c40d14f2279ac1c5ca9aa62691109a/2019-01-11_15-15-16-報價單_-_Google_Chrome.png
at 2019-01-11 07:15, V1547181203954819 said: SAVE名一樣定唔同??
at 2019-01-11 07:15, Support Team said: 編號是不同的
at 2019-01-11 07:18, Support Team said: 編號是不可以重複的,如要沿用原本的編號用戶可以在原本的編號後面加V1,V2,之類的版本號來區分
at 2019-01-11 07:19, V1547181203954819 said: 企業版支援幾多間公司?
at 2019-01-11 07:20, Support Team said: 是一間公司的
at 2019-01-11 07:20, V1547181203954819 said: 支援幾多種貨幣?
at 2019-01-11 07:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/20d45cd4efb2eff47b991feefe74e66e23e48195/-20-06-(主頁)_多貨幣.png
at 2019-01-11 07:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/813c9773597e724645dd08120f6236ad70e6def2/_38_14-多貨幣.png
at 2019-01-11 07:21, Support Team said: 多貨幣是用戶自行輸入的
at 2019-01-11 07:22, Support Team said: 需要用到的才新增
at 2019-01-11 07:22, V1547181203954819 said: 有冇得SENT權限?
at 2019-01-11 07:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d2837c813792947585184c4dca780d2bec21374e/57_57-會計.png
at 2019-01-11 07:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9a6d2f8d412f3b4e1ce0dd07d227bb49b97840cc/58_04-用戶管理.png
at 2019-01-11 07:23, Support Team said: 權限在用戶管理這裡設置

2019-01-11-Chat transcript on coweasy.com started on Friday, -0046.json

at 2019-01-11 09:31, jw-account said: Customer Deposit & Vendor Deposit Opening Balance 是否在 Accounting 那邊入?
at 2019-01-11 09:32, jw-account said: 還是在Sales & Purchase那裡入
at 2019-01-11 09:35, Support Team said: Sales & Purchase
at 2019-01-11 09:35, jw-account said: 那個位置?
at 2019-01-11 09:36, Support Team said: 發票 和 採購
at 2019-01-11 09:37, jw-account said: 意思是Opening Bal.?
at 2019-01-11 09:38, jw-account said: 上年的數
at 2019-01-11 09:41, jw-account said: 初始餘額
at 2019-01-11 09:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/99aaeaaabae99570aa497f9db470df5429f9c018/2019-01-11_17-42-57-銷售(出貨)_-_Google_Chrome.png
at 2019-01-11 09:44, Support Team said: 試試這樣輸入,選deposit科目 入金額加一行,選retained科目,入負數的金額
at 2019-01-11 09:44, jw-account said: 是否逐個客戶入?
at 2019-01-11 09:45, Support Team said: 是要逐個客戶入才會知道是哪個客戶有deposit
at 2019-01-11 09:45, jw-account said: Accounting 那邊是否需要入數?
at 2019-01-11 09:46, Support Team said: 用戶可以試試先在界面輸入幾個客戶的deposit opening,匯出到excel,參考excel的內容再輸入其他客戶,再匯入,這樣可能會比較方便
at 2019-01-11 09:47, Support Team said: 發票這裡輸入了就已經有voucher,不用在accounting 入
at 2019-01-11 09:48, jw-account said: 是那一類Voucher?
at 2019-01-11 09:48, jw-account said: JV
at 2019-01-11 09:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57dadb0aaba0afedecaaea8cfe5d4eebfb1250a5/2019-01-11_17-49-06-銷售(出貨)_-_Google_Chrome.png
at 2019-01-11 09:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b9f4d683d28c0f9460ae531c98b5785ea5c0572e/2019-01-11_17-49-15-傳票_-_Google_Chrome.png
at 2019-01-11 09:49, jw-account said: 意思是在客戶資源管理匯出?
at 2019-01-11 09:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c23b2df8b35119093ac73abdef41535040b915f/2019-01-11_17-49-55-銷售(出貨)_-_Google_Chrome.png
at 2019-01-11 09:50, Support Team said: 匯出發票
at 2019-01-11 10:02, jw-account said: 跳去銷售出貨
at 2019-01-11 10:03, jw-account said: 應怎樣處理?
at 2019-01-11 10:03, Support Team said: 你指什麼?
at 2019-01-11 10:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0543c230b4762cba99d8ba1dcfaeb0a9ad498784/圖片.png
at 2019-01-11 10:04, Support Team said: 輸入deposit 的 opening?
at 2019-01-11 10:11, jw-account said: 匯不出發票
at 2019-01-11 10:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/99bb39acadf3d620e371048546a4b06227d25db1/-50-09.png
at 2019-01-11 10:13, jw-account said: 按后跳去銷售(出貨)List
at 2019-01-11 10:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b3686630350511cc45958781d3276e2cea08e5cd/-50-09.png
at 2019-01-11 10:14, Support Team said: 選擇發票,匯出

2019-01-14-Chat transcript on coweasy.com started on Monday, -0049.json

at 2019-01-14 02:32, jw-account said: Customer Deposit 發票入Opening後己匯出資料, 請覆回怎樣繼續處理?
at 2019-01-14 02:49, jw-account said: 銀行付款AP - 是否仍在Accounting 數?
at 2019-01-14 02:49, Support Team said: 應該是按照上星期提供給您的指引處理
at 2019-01-14 02:49, Support Team said: 但有一點我不太清楚,你入customer deposit的紀錄和入opening 的紀錄是兩回事
at 2019-01-14 02:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/697aacb141b037e796438f1a039ccccb7b675d98/2019-01-14_10-49-22-Invoice_V4.xls_-_LibreOffice_Calc.png
at 2019-01-14 02:50, Support Team said: 匯出excel後,參考第一張的內容,輸入其他客戶的deposit
at 2019-01-14 02:55, jw-account said: 簡單說上年度如Customer Deposit$3000 (A $1000 B $2000) 現在我入的是初始結餘
at 2019-01-14 02:57, Support Team said: 因為科目的初始餘額沒有分客戶,而客戶的初始餘額是應收帳款,入需要分客戶來輸入deposit,需要在發票輸入
at 2019-01-14 02:59, jw-account said: 無錯上星期教發票入數了(31/03)
at 2019-01-14 02:59, Support Team said: 上星期同事提供給你的教學指引 ,主要是日常出發票時,收取按金的處理方法,與今次你提及的初次餘額情況無關
at 2019-01-14 03:00, jw-account said: 是否可重教怎樣處理?
at 2019-01-14 03:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/02eb11451cffaacaa05b4cc4f0c9d890d86f8ad6/圖片.png
at 2019-01-14 03:01, jw-account said: Customer Deposit -初始結餘
at 2019-01-14 03:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3955e7e20530575362f7642c4016db3b449d28e6/圖片.png
at 2019-01-14 03:02, Support Team said: 匯出excel後,參考第一張的內容,輸入其他客戶的deposit
at 2019-01-14 03:12, jw-account said: 是入港幣OR外幣?
at 2019-01-14 03:18, Support Team said: 2種都可以,可以統一全部港幣,也可以分別用外幣
at 2019-01-14 03:19, Support Team said: 一般用原本的貨幣就可以,不需轉換貨幣
at 2019-01-14 03:22, jw-account said: Tks. Vendor Deposit 也這樣入就可以了?
at 2019-01-14 03:24, Support Team said: 是的
at 2019-01-14 03:35, jw-account said: Excel 入完所有客戶後, 就匯入Excel file
at 2019-01-14 03:43, jw-account said: 匯入Excel file 有錯, Excel直接更改後, 可以重再匯入嗎/
at 2019-01-14 03:44, Support Team said: 可以的
at 2019-01-14 04:39, jw-account said: 如入港幣, 貨幣編号應怎什麼(該供應商是人民幣或美元)?
at 2019-01-14 04:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/54ed6ffd2df2580812b2dd898f323385d842fe80/-20-06-(主頁)_多貨幣.png
at 2019-01-14 04:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b895b402c00db8f3f47c4ba1c4d0701f405f0647/-26-41-Multi-Currency.png
at 2019-01-14 04:41, Support Team said: 先在這裡輸入外幣
at 2019-01-14 04:41, Support Team said: rate 是 1元外幣等於多少本幣
at 2019-01-14 04:42, jw-account said: 我意思是入Opening (Vendor Deposit)時
at 2019-01-14 04:43, jw-account said: 因為之前賬目兌匯率不一致
at 2019-01-14 04:43, Support Team said: 你是需要輸入港幣?
at 2019-01-14 04:43, jw-account said: 對
at 2019-01-14 04:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ed3829241500991ed9536e80d3c1e0e91aba249/圖片.png
at 2019-01-14 04:45, Support Team said: 跟多貨幣這欄入,我們預設港幣是 HKD
at 2019-01-14 04:47, jw-account said: 貨幣編號 - 即入港幣

2019-01-14-Chat transcript on coweasy.com started on Monday, -0051.json

at 2019-01-14 09:25, jw-account said: deduct Customer Deposit 可以怎樣做?
at 2019-01-14 09:26, Support Team said: 可以在發票裏裏直接加1行負數的Customer Deposit 或者在收款時,選Customer Deposit 來收
at 2019-01-14 09:38, jw-account said: 客人是外幣, Customer Deposit(Opening) 入了HKD,. 在入發票時, 可入兩個貨幣?
at 2019-01-14 09:39, Support Team said: 只可以一種貨幣,如在發票扣,需要將扣減的deposit折算為外幣
at 2019-01-14 09:44, jw-account said: 是否要在Unsettle 減回AR amount?
at 2019-01-14 09:45, Support Team said: 不用,在發票入時已經減了
at 2019-01-14 09:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/733c18944406cbe75125ffaffb6320ba3ad28313/2019-01-14_17-27-26-銷售(出貨)_-_Google_Chrome.png
at 2019-01-14 09:45, Support Team said: 這樣只有1500AR
at 2019-01-14 09:49, jw-account said: 但我的沒有改變金額
at 2019-01-14 09:49, Support Team said: 有改變金額是指怎樣?
at 2019-01-14 09:51, jw-account said: 我打鍇位置, 金額已改了

2019-01-15-Chat transcript on coweasy.com started on Tuesday,-0052.json

at 2019-01-15 08:25, A Chan said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c3d938500fffb6d8c5ee371/v/9816b2c68725a1e4e4fcbb1ad8bfe0a02542927e/image.png
at 2019-01-15 08:26, A Chan said: 請問如果想excel格式?
at 2019-01-15 08:26, Support Team said: 可以先匯出,在匯出的excel輸入,再匯入

2019-01-15-Chat transcript on coweasy.com started on Tuesday,-0054.json

at 2019-01-15 07:01, jw-account said: 怎樣可銀行匯入資料?
at 2019-01-15 07:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/09f882a600be05d6f38fca3032a311a68d60ea47/-41-29-銀行月結單.png
at 2019-01-15 07:03, Support Team said: 這裡先下載空白模板
at 2019-01-15 07:04, jw-account said: 另外, 銀行入數后, BBN編号是怎樣編出?
at 2019-01-15 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c362aeba1fea8b48485ad2ee32bdb8dd5ebaaf35/2019-01-15_15-04-10-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-01-15 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae938c0146cd48428fbc6bc0966212241f464b61/2019-01-15_15-04-26-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-01-15 07:06, jw-account said: 全部日期是01/04
at 2019-01-15 07:07, Support Team said: BBN編號是順序加1的,這個編號不會在報表顯示,只在紀錄用作搜尋
at 2019-01-15 07:11, jw-account said: 如果用我的Voucher号, 可怎樣搜尋?
at 2019-01-15 07:12, Support Team said: 也可以直接用 Voucher No搜尋
at 2019-01-15 07:13, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c3d7fcb00fffb6d8cbc51d2/v/eb8d016e16eda8160c125a3df7bbc7a8f0661f1b/image.png
at 2019-01-15 07:13, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c3d7fcb00fffb6d8cbc51d2/v/3fd6cf7ad3b50c4309b551c9a23a1f83daa97a67/image.png
at 2019-01-15 07:14, jw-account said: 找不到匯入匯出版面
at 2019-01-15 07:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bdf63c20fb6ae48e2192f0b5545549b6f75cdc02/2019-01-15_15-04-10-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-01-15 07:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/552866af893dff1f7447ebe8286a20451d279ac8/2019-01-15_15-04-26-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-01-15 07:15, jw-account said: 找到了
at 2019-01-15 07:51, jw-account said: 一般入銀行賬, 是否一條數入一張? 現在發現BNN編号內容有些重覆資料
at 2019-01-15 07:53, Support Team said: 在銀行月結單輸入頁面,一般來說, 你每次可以把一張月結單輸入在頁面內,然後儲存一次
at 2019-01-15 08:07, jw-account said: 即可以多條數據輸入頁面
at 2019-01-15 08:08, Support Team said: 是的
at 2019-01-15 08:24, jw-account said: 銀行付款AP - 在那裡入數?
at 2019-01-15 08:26, Support Team said: 如果銀行需要付款ap的時候 ,主要是透過採購模組 ,採購後在它的付款頁面 付費
at 2019-01-15 08:26, Support Team said: 銀行月結單輸入主要是 整體 用月結單輸入數據而不牽涉 發票或採購的紀錄
at 2019-01-15 08:27, Support Team said: 所以如果你日常有輸入發票便在收款頁面處理,採購斷在付款頁面處理,不建議採用銀行月結單輸入
at 2019-01-15 08:40, jw-account said: 做外幣AP Payment, 點解出現小數後3個位
at 2019-01-15 08:41, Support Team said: 外幣和本幣之間兌換可能會有誤差,所以化作本幣時會用4個小數位減少誤差
at 2019-01-15 08:42, jw-account said: 現在有差額
at 2019-01-15 08:42, Support Team said: 原本採購的Ap是怎樣輸入?
at 2019-01-15 08:44, jw-account said: 因是 Opening - 入了港幣, 小數2位
at 2019-01-15 08:44, jw-account said: 現有0.02差異
at 2019-01-15 08:45, jw-account said: 應是0.002差異
at 2019-01-15 08:47, Support Team said: 付款是怎樣輸入?
at 2019-01-15 08:47, jw-account said: 美元
at 2019-01-15 08:48, Support Team said: 請截圖給我們看看
at 2019-01-15 08:51, jw-account said: 按什麼可截圖?
at 2019-01-15 08:52, Support Team said: Print Screen
at 2019-01-15 08:52, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c3d7fcb00fffb6d8cbc51d2/v/9aa42b1768f82eb69bace8de5fcd1fbe95794de9/image.png
at 2019-01-15 08:53, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c3d7fcb00fffb6d8cbc51d2/v/73ef99478b9ba9b83554bbd9c687600ef14106fb/image.png
at 2019-01-15 08:55, jw-account said: 差異0.002
at 2019-01-15 08:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/65ca75149aa5860bd7e3cd6eaf7f2af069fccfcc/2019-01-15_16-55-52-Receipt_(Customers)_-_Google_Chrome.png
at 2019-01-15 08:56, Support Team said: 試試這樣輸入
at 2019-01-15 08:58, jw-account said: 需要注意+/- 嗎?
at 2019-01-15 08:59, Support Team said: 需要
at 2019-01-15 09:01, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c3d7fcb00fffb6d8cbc51d2/v/c172325ca22ff6a039ed2c84a16c3dae19007147/image.png
at 2019-01-15 09:02, jw-account said: 不比過
at 2019-01-15 09:03, Support Team said: 你把下面的第二行先 刪掉
at 2019-01-15 09:04, Support Team said: 然後再按這個表左下方 新增輸入行
at 2019-01-15 09:04, Support Team said: 再試試
at 2019-01-15 09:07, jw-account said: 仍不可儲存
at 2019-01-15 09:08, Support Team said: please show me the picture with right bottom corner 'Total Amount'
at 2019-01-15 09:14, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c3d7fcb00fffb6d8cbc51d2/v/6f621491045ad7868c5c88e2485828d73204e026/image.png
at 2019-01-15 09:14, jw-account said: +/-也試了
at 2019-01-15 09:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/311a9010e0246521afcafd92da373839c8b0981b/圖片.png
at 2019-01-15 09:18, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c3d7fcb00fffb6d8cbc51d2/v/9ecc74fddad24ed4d9bf80f9da88d2d1a643e93c/image.png
at 2019-01-15 09:20, Support Team said: 付款輸入 4955.03
at 2019-01-15 09:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c5ea9eb5fad38c9d8a86b3d5f3147bcb20373ecd/圖片.png
at 2019-01-15 09:22, jw-account said: 旁邊美元變4個位
at 2019-01-15 09:23, jw-account said: 旁邊usd是否不用輸入?
at 2019-01-15 09:25, Support Team said: 可以不理,哪裏只用來計算
at 2019-01-15 09:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e6f3e1cbacc1bc0d74dd9f705605ec18f6ee83a/2019-01-15_17-26-23-Receipt_(Customers)_-_Google_Chrome.png
at 2019-01-15 09:26, Support Team said: 這樣就可以
at 2019-01-15 09:30, jw-account said: 另外付款經銀行, 有銀行費用產生.
at 2019-01-15 09:30, Support Team said: 也是這樣
at 2019-01-15 09:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/03a25c6a1056c28777ec356b91b86a9ce42df70e/付款連銀行費用.png

2019-01-17-Chat transcript on coweasy.com started on Thursday-0061.json

at 2019-01-17 08:49, Mr Wong said: 損益表有什麼方法轉做數字 不用來
at 2019-01-17 08:49, Mr Wong said: 不用%
at 2019-01-17 08:51, Support Team said: 用戶可以匯出報表到excel,刪除不需要的欄位
at 2019-01-17 08:53, Mr Wong said: 還有稅後怎樣顯示?
at 2019-01-17 08:56, Support Team said: 顯示什麼
at 2019-01-17 08:57, Support Team said: 顯示已交的稅款?
at 2019-01-17 08:57, Mr Wong said: AUDITED ACCOUNT
at 2019-01-17 08:58, Support Team said: After you complete the accounting, then give the auditor, they will issue the audited report

2019-01-17-Chat transcript on coweasy.com started on Thursday-0062.json

at 2019-01-17 08:00, Doris said: 想問SALES REPORT
at 2019-01-17 08:00, Doris said: BY INVENTORY
at 2019-01-17 08:00, Doris said: 我PRINT唔到
at 2019-01-17 08:03, Support Team said: 是怎樣print不到?有error?
at 2019-01-17 08:03, Support Team said: 沒有顯示內容?
at 2019-01-17 08:06, Doris said: 一LOADING就HANG機
at 2019-01-17 08:07, Support Team said: 可能是太多record,你試試可不可以匯出到excel
at 2019-01-17 08:08, Doris said: LOADING未完已HANG機
at 2019-01-17 08:08, Doris said: 出唔到EXCEL
at 2019-01-17 08:08, Support Team said: 在搜尋頁面可以按匯出
at 2019-01-17 08:08, Doris said: vOK

2019-01-17-Chat transcript on coweasy.com started on Thursday-0063.json

at 2019-01-17 08:20, ADMIN said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c40368200fffb6d8cd649d9/v/51c34b9e8f8503f0725d5322e6c031f672456cde/image.png
at 2019-01-17 08:22, ADMIN said: 成本毛利點計出來?
at 2019-01-17 08:24, Support Team said: 請參考庫存流量報表
at 2019-01-17 08:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4cb8dc0f2a3351d09e53d6cc0d67aa0ff898672f/2019-01-17_16-24-00-庫存流量報表_-_Google_Chrome.png
at 2019-01-17 08:24, Support Team said: 每次採購時,計算加權平均
at 2019-01-17 08:28, ADMIN said: 我想問 客戶 退貨,退初始前的發票 要選什麼會計科目?
at 2019-01-17 08:29, ADMIN said: 退回及折讓 對嗎?
at 2019-01-17 08:31, Support Team said: 初始前的發票,是指初始餘額之前,沒有在系統輸入的發票?
at 2019-01-17 08:32, ADMIN said: 沒有在系統輸入的發票
at 2019-01-17 08:33, Support Team said: 選 收入科目,直接減少收入就可以
at 2019-01-17 08:36, Support Team said: 可以在說明注明是退貨,方便查數

2019-01-18-Chat transcript on coweasy.com started on Friday, -0064.json

at 2019-01-18 03:31, jw-account said: OPENING BALANCE 是否在accounting 版面入數? 要注意什麼事項?
at 2019-01-18 03:33, Support Team said: 可以
at 2019-01-18 03:35, Support Team said: 如是A/R A/P 可在個別客戶中輸入
at 2019-01-18 03:37, jw-account said: AR, AP, Customer Deposit & Vendor Deposit 已在個客戶及供應商輸入了
at 2019-01-18 03:38, jw-account said: Retain Earning 出現了數據
at 2019-01-18 03:39, jw-account said: 在Accounting 版面, Retain Earning 要輸入數據嗎?
at 2019-01-18 03:40, Support Team said: 請查看T/B 是否有入錯DATA
at 2019-01-18 03:50, jw-account said: 只入了4個 AR AP, Customer Deposit & Vendor Deposit. 其他未入opening bal. (AR及Customer Deposit 只有0.01差異, 沒有錯誤了)
at 2019-01-18 03:52, Support Team said: 你可先入其他ACCOUNTS的OPENING BALANCE, 再對T/B是否正確,若有0.01差異,可沖番至RETAINED EARNING
at 2019-01-18 03:52, jw-account said: 應是兌換差異

2019-01-18-Chat transcript on coweasy.com started on Friday, -0065.json

at 2019-01-18 05:32, jw-account said: 科目 - Accured Expenses, 但按初始餘額後, 沒有了此項目
at 2019-01-18 05:33, Support Team said: Accured Expenses 在支出,按供應商/員工 輸入初始餘額
at 2019-01-18 05:33, jw-account said: 另外, 版面出現了一些存貨名稱
at 2019-01-18 05:33, Support Team said: 哪個版面 出現存貨名稱?
at 2019-01-18 05:34, jw-account said: 科目版面
at 2019-01-18 05:34, Support Team said: 科目表?
at 2019-01-18 05:34, jw-account said: 按初始餘額後
at 2019-01-18 05:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4a826eec98d4bbaa39698e926c5114bace8ebb2c/2019-01-18_13-34-38-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-01-18 05:36, jw-account said: 在科目表
at 2019-01-18 05:36, Support Team said: 這裡再按初始餘額?
at 2019-01-18 05:37, Support Team said: 或者你截圖給我們看看
at 2019-01-18 05:37, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c41552200fffb6d8c7511b9/v/b26c20a5f01fe7d05e2b29270b91d0ba01dd26d6/image.png
at 2019-01-18 05:38, jw-account said: 487219 那一個
at 2019-01-18 05:39, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c41552200fffb6d8c7511b9/v/d347cf081882837e949507131d88ca063dccf7b2/image.png
at 2019-01-18 05:39, jw-account said: 141444 & 161444
at 2019-01-18 05:41, Support Team said: 試試可不可以刪除,這些應該都是我們倒數據之後加的
at 2019-01-18 05:42, jw-account said: Accrued Exp. 是否Accouniting 版面?
at 2019-01-18 05:42, Support Team said: Accured Expenses 在支出,按供應商/員工 輸入初始餘額
at 2019-01-18 05:44, jw-account said: 薪酬及支出?
at 2019-01-18 05:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9528aeba05def890c1976ca37d03c1c2a43e35b5/2019-01-18_13-45-45-(主頁)_薪酬_及_支出_-_Google_Chrome.png
at 2019-01-18 05:46, Support Team said: 是的

2019-01-18-Chat transcript on coweasy.com started on Friday, -0067.json

at 2019-01-18 09:27, jw-account said: Accrued Expenses 初始結餘 - 在員工/提供商入,
at 2019-01-18 09:28, jw-account said: 但入去只有我們的員工資料,
at 2019-01-18 09:28, jw-account said: 是否需入資料的?
at 2019-01-18 09:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ea628e0b3ba743d0eef074f93bfb37c7bb811f51/2019-01-18_17-28-31-員工_提供商_-_Google_Chrome.png
at 2019-01-18 09:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e979697b408c5082a2b0d6293258d96afe66e09/2019-01-18_17-28-46-員工_提供商_-_初始餘額_-_Google_Chrome.png
at 2019-01-18 09:35, Support Team said: Accrued Expenses 和 AR AP一樣,
at 2019-01-18 09:36, Support Team said: 需要分是哪個員工/vendor的就要入資料,不需要分的可以全部都入在一個general的就可以
at 2019-01-18 09:41, jw-account said: 要先建立資料?
at 2019-01-18 09:42, Support Team said: Accrued Expenses 需不需要區分是誰的?需要分是哪個員工/vendor的就要入資料,不需要分的可以全部都入在一個general的就可以
at 2019-01-18 09:58, jw-account said: 科目表 - TaxR Tax Receivable / Tax Payable Opening Bal,, 是否入回此位置?
at 2019-01-18 10:06, Support Team said: 這些應該在科目表的初始餘額 入
at 2019-01-18 10:07, jw-account said: 但已有一個A/C Code
at 2019-01-18 10:08, jw-account said: 見你們set up TaxR & Tax P
at 2019-01-18 10:09, jw-account said: 想問入A/C Code 位置 or TaxR /Tax P 位置較好

2019-01-21-Chat transcript on coweasy.com started on Monday, -0070.json

at 2019-01-21 07:38, CPA said: 零售業務是否一定要使用企業雲?
at 2019-01-21 07:41, Support Team said: 只有企業雲有庫存功能和零售頁面但如果只用作入數,不用使用庫存功能和零售頁面,用初創或小企雲也可以
at 2019-01-21 07:49, CPA said: 因為我已經有POS系統,做出入貨庫存管理
at 2019-01-21 07:51, CPA said: 訂單出單系統是什麼??
at 2019-01-21 07:51, Support Team said: 主要幫客戶出發票 或報價單
at 2019-01-21 07:51, CPA said: 會計管理系統指是什麼??
at 2019-01-21 07:51, Support Team said: 其實如果你需要我們系統幫你管理庫存, 才需要企業雲
at 2019-01-21 07:52, Support Team said: 你本身自己有零售系統,只是用我們系統做會計工作,那小企雲或初創雲也可以
at 2019-01-21 07:52, CPA said: 所以我了解一下小企雲及初創雲分別
at 2019-01-21 07:52, Support Team said: 那正是用我們的輸入介面輸入數據後,產生相關財務報表
at 2019-01-21 07:53, Support Team said: 兩者的分別是初創雲主要做會計
at 2019-01-21 07:53, Support Team said: 小企雲除了有會計功能外,也可以出發票和報價單,但不可管理庫存
at 2019-01-21 07:54, Support Team said: 所以如需要處理庫存,才使用企業雲
at 2019-01-21 08:06, CPA said: 會計功能是包括什麼?
at 2019-01-21 08:09, Support Team said: ✔ “銀行月結單”大大減少會計理賬百分之五十的時間✔ 只需透過一個頁面,便能處理並輸入公司所有日常業務交易紀錄,包括:銷售、採購、日常費用、以及其他會計,例如:銀 行轉賬、壞賬紀錄 等。✔ 不單一個頁面便能輸入所有交易紀錄,而且這些紀錄更可以自動被分配予不同並獨立的傳票編號,以助識別及排序之用。✔ 當所有不同類型的交易紀錄輸入至單一的一個頁面後,這些紀錄便可自動被傳輸至不同並相關的財務報表,包括:資產負債 表、損益表、電子表格 等,以供管理之用。
at 2019-01-21 08:10, Support Team said: For further details, please note below screen
at 2019-01-21 08:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/88f6f6df42664e1e723a99dd06f0359e95ecd77e/image.png

2019-01-21-Chat transcript on coweasy.com started on Monday, -0071.json

at 2019-01-21 09:12, jw-account said: TaxP & TaxR 和 A/C Code 開出來的有沒有分別?
at 2019-01-21 09:25, Support Team said: TaxP & TaxR 是科目編號?應該要用性質為 Tax Payable 和 Tax Receivable 的科目,用戶可以修改科目編號
at 2019-01-21 09:31, jw-account said: 我們本身有Tax Payable 已開了科目編号, Tax Receivalbe 暫時就沒有開出.
at 2019-01-21 09:34, Support Team said: Tax Payable 是不是用系統原有的科目改編號?還是新增的?
at 2019-01-21 09:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86467a90e903b5907e697347df53cc9d3b7cb01e/2019-01-21_17-34-24-Chart_of_Accounts_-_Google_Chrome.png
at 2019-01-21 09:34, jw-account said: 不是新增的
at 2019-01-21 09:35, Support Team said: 系統本身預設有 Tax Payable 和 Receivable,不能刪除,可以修改編號名稱
at 2019-01-21 09:35, Support Team said: 而新增的科目不能選 Tax Payable 和 Receivable 的性質
at 2019-01-21 09:39, Support Team said: 這個 Tax Payable 的科目性質是不是 “Tax Payable”?
at 2019-01-21 09:39, jw-account said: Tax Payable & Tax Receivalbe 有初始姞餘, 我直接入系統TaxP & TaxR可以嗎?
at 2019-01-21 09:40, Support Team said: TaxP & TaxR 的科目性質是不是 “Tax Payable” 和 “Tax Receivable”?
at 2019-01-21 09:41, jw-account said: 係
at 2019-01-21 09:41, Support Team said: 共有多少個“Tax Payable” 和 “Tax Receivable”的科目?
at 2019-01-21 09:41, Support Team said: TaxP & TaxR 是科目編號?
at 2019-01-21 09:42, jw-account said: 只有1個 Tax Payable #2-22300
at 2019-01-21 09:43, jw-account said: 核數後, 多了1個 Tax Receivalbe
at 2019-01-21 09:43, Support Team said: TaxP & TaxR 是科目編號?
at 2019-01-21 09:44, jw-account said: 不是, 應是系統出來的
at 2019-01-21 09:44, jw-account said: 沒有 Account No.
at 2019-01-21 09:45, Support Team said: 請在科目表,截圖 這幾個科目2-22300,TaxP & TaxR 給我看看
at 2019-01-21 09:45, jw-account said: 應該說 Account No. 寫了TaxP & TaxR
at 2019-01-21 09:46, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c458b19e0779832b269a48a/v/b4b7a821cd3832f231fe5123328bb05b24f45f73/image.png
at 2019-01-21 09:46, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c458b19e0779832b269a48a/v/ecb780d00fe4fc820c08960812f229bb90783664/image.png
at 2019-01-21 09:47, Support Team said: 那應該刪除2-22300,用 TaxP
at 2019-01-21 09:47, Support Team said: 刪除2-22300 後, TaxP 可以將編號改為 2-22300
at 2019-01-21 09:49, Support Team said: 之後直接改 TaxR 的編號
at 2019-01-21 09:49, Support Team said: 2-22300 刪不刪除到?
at 2019-01-21 09:52, jw-account said: 上星期入了初始結餘
at 2019-01-21 09:53, jw-account said: 是否要先刪除Bal?
at 2019-01-21 09:54, Support Team said: 可以:將初始餘額的 2-22300 改為TaxP-> 刪除2-22300 -> TaxP 編號改為 2-22300
at 2019-01-21 09:54, jw-account said: 才可整個AC Code 刪除
at 2019-01-21 09:54, Support Team said: 不用全部刪除
at 2019-01-21 09:58, jw-account said: Account Nature 要改嗎?
at 2019-01-21 09:59, Support Team said: 不用改
at 2019-01-21 10:03, jw-account said: 原先後2-22300不能刪除
at 2019-01-21 10:03, Support Team said: 2-22300 是0 ?
at 2019-01-21 10:03, jw-account said: 因account in use
at 2019-01-21 10:04, Support Team said: 2-22300 還有沒有入過其他單?
at 2019-01-21 10:04, jw-account said: 沒有
at 2019-01-21 10:04, jw-account said: 只入了Opening Bal.
at 2019-01-21 10:07, Support Team said: 看看總分類帳,科目 “由” “至” 都選2-22300,時間段選長一些,看看也沒有紀錄
at 2019-01-21 10:14, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c458b19e0779832b269a48a/v/566b96bf666f9d62436200f0d9b20b3a5d5e60b3/image.png
at 2019-01-21 10:15, jw-account said: General Ledger 只有 Opening Balance
at 2019-01-21 10:16, Support Team said: 有沒有轉opening的科目?
at 2019-01-21 10:20, jw-account said: 沒有, 所以問是否先改至 "0" 數
at 2019-01-21 10:20, Support Team said: 是的
at 2019-01-21 10:20, Support Team said: 初始餘額的 2-22300 改為TaxP-> 刪除2-22300-> TaxP 編號改為 2-22300
at 2019-01-21 10:23, jw-account said: 可刪除了
at 2019-01-21 10:24, jw-account said: TaxP 也改為 2-2230
at 2019-01-21 10:24, Support Team said: 好的,之後的 TaxR 直接改編號就可以使用

2019-01-22-Chat transcript on coweasy.com started on Tuesday,-0072.json

at 2019-01-22 02:08, Ms. Au Yeung said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c4678aee0779832b2e4f656/v/5f81a3ae82cd6c46acb0c16932873f05953023aa/image.png
at 2019-01-22 02:09, Ms. Au Yeung said: Hi Mr. Leung, just asked and wondering why we can use either one account (with different authorisation) smoothly and this service stop suddenly??
at 2019-01-22 02:11, Ms. Au Yeung said: I asked because we are told we can use either one account at a time at one account fees. But if we want to use 2 accounts at the same time, we have to pay 2 accounts fees.
at 2019-01-22 02:16, Support Team said: 根據系統既定的制定, 任何公司將按照訂購量,提供相關的登入名稱及密碼,其實我們只會在新用戶口登記戶口試用時候才提供兩個戶口使用數量,方便主用戶設定副用戶的使用權限,在試用期過後,若該公司只購買一個用戶, 第二用戶將會被停用
at 2019-01-22 02:30, Ms. Au Yeung said: ok,understand now. It's so strange (even feeling a bit impolite) that our account is blocked suddenly without any notice.
at 2019-01-22 02:31, Ms. Au Yeung said: Sure we need an additional account for my operation staff. Can you please help add now?
at 2019-01-22 02:31, Support Team said: sorry about that, we always try our best to serve our clients.
at 2019-01-22 02:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/08c9cf8cb1564ebc5a80b0060ea49aaf259ebf55/image.png
at 2019-01-22 02:32, Support Team said: 如需要用到2個用戶,可以在現有使用期訂購新增用戶
at 2019-01-22 02:44, Ms. Au Yeung said: Done.
at 2019-01-22 02:48, Ms. Au Yeung said: BTW, May I know if I can set the authorisation for my staff just input the expenses without viewing them?
at 2019-01-22 02:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/95cab414f3850be5ee66be070bc1bed5e33ba75f/58_04-用戶管理.png
at 2019-01-22 02:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e5dfb76862a16e57c75b5d27304851f0a2e0b3ee/_00_26-客戶權限.png
at 2019-01-22 02:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4865d282a4d7dce421a11b68cee88bc4a0357c4c/57_57-會計.png
at 2019-01-22 02:53, Ms. Au Yeung said: ok, will try later. Thanks!

2019-01-23-Chat transcript on coweasy.com started on Wednesda-0074.json

at 2019-01-23 02:28, account@nzone.com.hk said: 你好, 請問我在之前入了預付按金, 現在採購單資料才收到, 要如何開採購單, 做收貨和將預付接金對消?
at 2019-01-23 02:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a711e08cbb9bcb81725fd580d869a91cc8b8eba3/_34_24-銷售(出貨).png

2019-01-23-Chat transcript on coweasy.com started on Wednesda-0075.json

at 2019-01-23 03:01, account@nzone.com.hk said: 已告知的只是正常的程序, 但是之前己在預付按金入了debit, 銀行入了credit. 現在只是貨到入返收貨, 如果照教學PDF入不是重復入數了嗎?
at 2019-01-23 03:04, Support Team said: 按PDF所指示是不會重復入數,完成後便會報銷按金
at 2019-01-23 03:07, account@nzone.com.hk said: 現在應該是入debit存貨, credit返預付接金才對, 如果再入銀行便會重復啦.
at 2019-01-23 03:08, Support Team said: 已經是CREDIT 按金,不會再DEBIT 銀行
at 2019-01-23 03:08, Support Team said: 因為在收款已經DEBIT左銀行
at 2019-01-23 03:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9cf9f44fc96b68b197e7029cf680be9956ffe4a3/圖片.png
at 2019-01-23 03:11, account@nzone.com.hk said: 便麼PDF的銀行部份便應SKIP.
at 2019-01-23 03:13, Support Team said: 因之前已經做了入銀行部分,只要依圖最後部分做便可以SETTLE PREPAID AMOUNT
at 2019-01-23 03:17, account@nzone.com.hk said: 那麼, 請再告知是那個部份開始, 做那個步驟, 就CAP圖打個圈我沒法了解.
at 2019-01-23 03:20, Support Team said: 在採購界面,同一張收貨,加一行,選預付按金科目,要扣減的按金輸入負數的金額

2019-01-23-Chat transcript on coweasy.com started on Wednesda-0076.json

at 2019-01-23 03:36, Sherry Fung said: How to create a new company?
at 2019-01-23 03:38, Support Team said: 首先,要在"所有客戶列表"加客戶
at 2019-01-23 03:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b53070a5072bd80fc454540f5019f358b6c063d0/image.png
at 2019-01-23 03:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc3013cc2d96850c37a8115699e0ca3693f22808/image.png
at 2019-01-23 03:40, Support Team said: 編號及中英文名必須填寫
at 2019-01-23 03:42, Support Team said: 儲存後,在"所有客戶列表"最右有個箭嘴
at 2019-01-23 03:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b408bdc43f5cf1f0b391de8ff5432b44dc81426f/image.png
at 2019-01-23 03:43, Support Team said: 完成三步輸入再確定
at 2019-01-23 03:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b35856ae465d814d0a985edab04cb61fa7f0d171/image.png
at 2019-01-23 03:45, Support Team said: 在"會計客戶列表"便新增了公司

2019-01-23-Chat transcript on coweasy.com started on Wednesda-0077.json

at 2019-01-23 07:21, account@nzone.com.hk said: 請問有那份報表可以將所有傳票跟日期順序列印出來?
at 2019-01-23 07:22, Support Team said: 請試試所有傳票匯總

2019-01-24-Chat transcript on coweasy.com started on Thursday-0079.json

at 2019-01-24 02:28, Joyce said: hi, how to open a new company profile into the bookkeeping list
at 2019-01-24 02:31, Support Team said: 要先在所有客戶列表加客戶
at 2019-01-24 02:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/88c76582c632efc60c156f5bb8f533d0088c4802/image.png
at 2019-01-24 02:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e9c675d15523a69b0aa56502d22a084591298c4e/image.png
at 2019-01-24 02:34, Support Team said: 儲存後,在所有客戶列表最右邊有個箭號
at 2019-01-24 02:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e9395fa9eeae824ac6bafb78dc7e3edaa0a98c0/image.png
at 2019-01-24 02:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10e0b5d45637dad3372cf61f1eeacad83e97823a/image.png
at 2019-01-24 02:35, Support Team said: 選擇行業及年結日期
at 2019-01-24 02:36, Support Team said: 確定後會在會計客戶列表看到該公司
at 2019-01-24 02:41, Joyce said: done. thanks

2019-01-24-Chat transcript on coweasy.com started on Thursday-0083.json

at 2019-01-24 08:03, KC said: 想問交租金應該入邊到?
at 2019-01-24 08:03, Support Team said: 可以在支出/薪酬 輸入
at 2019-01-24 08:11, KC said: 另外 材料供應 係咪採購個邊輸入?
at 2019-01-24 08:12, Support Team said: 是的,關於成本的是在採購那邊
at 2019-01-24 08:19, KC said: 寫字樓租金個度 有項 工程/店舖 我係咪需要開另一個category ?(寫字樓)?
at 2019-01-24 08:22, Support Team said: 工程/店舖 是用於 分不同工程來查看 P&L,如這項支出不需分工程查看,可以留空不選
at 2019-01-24 08:28, KC said: 我想問如果轉錢 落公司不同的銀行戶口 應該係邊到輸入
at 2019-01-24 08:29, Support Team said: 可以在其他會計輸入->會計人員輸入這裡
at 2019-01-24 08:45, KC said: 董事代公司支付 應該簡邊個科目
at 2019-01-24 08:45, KC said: 董事往來?
at 2019-01-24 08:45, KC said: 開一個叫應酬費用?
at 2019-01-24 08:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae849ea0bcbb3ee0b8003bc3c191163c4d0bce6a/2019-01-24_16-48-03-董事代付_代收輸入_-_Google_Chrome.png
at 2019-01-24 08:49, Support Team said: 是懂事往來,如要分不同懂事,可以在科目表新增,名稱後面加上懂事名稱
at 2019-01-24 08:49, Support Team said: 每一行的科目選對應代收或代付的收入支出科目
at 2019-01-24 08:49, KC said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c496d63a4e06cbce7fcf8fd/v/52cbf753bf077be974ee6241d9515d20cc088263/image.png
at 2019-01-24 08:50, Support Team said: 如沒有科目,可以在科目表新增
at 2019-01-24 08:50, KC said: 陳亮代付了 公司設備
at 2019-01-24 08:50, KC said: 這正確?
at 2019-01-24 08:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/30c3d8475ff603d31fbdf45af28408318cca3f22/2019-01-24_16-53-13-銀行月結單輸入_-_Google_Chrome.png
at 2019-01-24 08:55, Support Team said: 董事先在公司銀行入錢,再付款?這樣在月結單輸入較方便
at 2019-01-24 08:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c086185a0973d712829861bd7bf6dc8a5dd9b14/2019-01-24_16-55-30-銀行月結單傳票_-_Google_Chrome.png
at 2019-01-24 08:55, KC said: 不是
at 2019-01-24 08:56, Support Team said: 查看傳票可以看到這2條交易
at 2019-01-24 08:56, Support Team said: 董事直接付款,不經公司戶口?
at 2019-01-24 08:56, KC said: 他先用自己錢代付 公司辨公室費用 現在公司俾返佢
at 2019-01-24 08:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d60491cb53bbe6e2d0b128e6c07f37a1772964a5/圖片.png
at 2019-01-24 08:59, Support Team said: 可以按你剛才的截圖輸入
at 2019-01-24 09:04, KC said: 但如果是代付應酬費用 我見無得簡工程項目
at 2019-01-24 09:06, KC said: 我係咪應該係薪酬及支出個度做 會好D
at 2019-01-24 09:07, Support Team said: 也可以在薪酬及支出輸入這點我向同事反映,應該有工程這欄的

2019-01-25-Chat transcript on coweasy.com started on Friday, -0084.json

at 2019-01-25 02:55, jw-account said: 想問客戶比Deposit. 開發票時沖deposit, 應怎樣做
at 2019-01-25 04:15, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c4a69b2a4e06cbce725030f/v/c1f724c0974b8028167b0fafc425ee75bc4a2526/image.png
at 2019-01-25 04:16, jw-account said: 收款點解有差異 -0.004?
at 2019-01-25 04:17, jw-account said: 已入Exchange Difference
at 2019-01-25 04:17, jw-account said: 但可Save
at 2019-01-25 04:19, Support Team said: 最尾一行未拍ENTER
at 2019-01-25 04:19, Support Team said: 拍左嘗試再SAVE一次
at 2019-01-25 04:20, jw-account said: 仍然有
at 2019-01-25 04:21, jw-account said: delete 後, 再入也一隸
at 2019-01-25 04:21, jw-account said: 一樣
at 2019-01-25 04:23, jw-account said: 重試OK

2019-01-25-Chat transcript on coweasy.com started on Friday, -0085.json

at 2019-01-25 04:32, KC said: 我見係輸入其他會計記錄個到可以同時輸入多張傳票 但日期一定要個個一樣 可以改善一下嗎?
at 2019-01-25 04:33, Support Team said: 同一Voucher No 是要同一日期的
at 2019-01-25 04:34, KC said: 我係同一頁開第二張 都係要同同一張一樣日期
at 2019-01-25 04:37, Support Team said: 只要是同一VOUCHER NUMBER 就是同一日期,不同VOUCHER NO 就可不同日期

2019-01-25-Chat transcript on coweasy.com started on Friday, -0087.json

at 2019-01-25 07:34, jw-account said: 由美元戶口轉數港幣戶口, 有兩個貨幣, 應怎樣做?
at 2019-01-25 07:36, Support Team said: do in Other Accounting module
at 2019-01-25 07:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/327003bbc4af43962e910c79549bad184942822c/2018-10-04_15-49-20-會計人員輸入_-_Google_Chrome.png
at 2019-01-25 07:37, Support Team said: 在會計人員輸入這裡入
at 2019-01-25 07:37, jw-account said: 不是在銀行月結單內輸入?
at 2019-01-25 07:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/d50c6ecdade82a406c42b2d0d833cee5fb7592f5/image.png
at 2019-01-25 07:37, Support Team said: 不是
at 2019-01-25 07:38, Support Team said: 在會計人員輸入
at 2019-01-25 07:44, jw-account said: 相同幣值轉賬?
at 2019-01-25 07:44, Support Team said: no
at 2019-01-25 07:44, jw-account said: 那裡輸入?
at 2019-01-25 07:44, Support Team said: based on those currency
at 2019-01-25 07:44, Support Team said: e.g. USD input $1000
at 2019-01-25 07:45, Support Team said: HKD input $7800
at 2019-01-25 07:47, jw-account said: 我明白之前的, 我想問想同幣值(內部銀行轉賬). 在那裡輸入?
at 2019-01-25 07:47, Support Team said: also in Other Accounting module is ok
at 2019-01-25 07:49, jw-account said: Noted with thanks
at 2019-01-25 07:52, jw-account said: 可以不在銀行月結單輸入, 全在這會計人輸入(入數)嗎?
at 2019-01-25 07:53, Support Team said: 可以的
at 2019-01-25 07:54, jw-account said: 因為銀行輸入只能入一條數
at 2019-01-25 07:54, Support Team said: 可以這樣說
at 2019-01-25 07:56, jw-account said: 我之前入的可以刪除, 改這裡再入數?
at 2019-01-25 07:57, Support Team said: 不需要的,之前的可以保留,之後的再在這裡入,不重複輸入就可以
at 2019-01-25 09:56, jw-account said: 薪金 & 員工有自願性供款, 怎樣入數?
at 2019-01-25 10:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac2962a74b89feb4de45e7688866b063d7205b27/2019-01-25_17-57-57-Payroll_Expense_-_Google_Chrome.png
at 2019-01-25 10:01, Support Team said: 薪酬直接輸入薪金和僱主供款
at 2019-01-25 10:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c7fffdaeffe4835388c8f8719936abb3554f7df/2019-01-25_18-00-31-Payment_-_Google_Chrome.png
at 2019-01-25 10:02, Support Team said: 付款時,才拆開不同部分:付給員工,僱主供款,雇員供款

2019-01-28-Chat transcript on coweasy.com started on Monday, -0089.json

at 2019-01-28 06:49, Co Sec said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c4ea350a4e06cbce7ad2d31/v/062d2a1d306f646a1feadc97e4ac04dcc68e22ca/image.png
at 2019-01-28 06:50, Co Sec said: 請問點改已經保存的樣板?
at 2019-01-28 06:52, Support Team said: 修改Debit Note 樣式?
at 2019-01-28 06:53, Co Sec said: 不是
at 2019-01-28 06:53, Co Sec said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c4ea350a4e06cbce7ad2d31/v/40f5cc1ffdfab2422d39a9a51a7f6efdd7346bb0/image.png
at 2019-01-28 06:54, Support Team said: 你指什麼樣板?
at 2019-01-28 06:54, Co Sec said: add stock
at 2019-01-28 06:54, Co Sec said: add左之後,唔知點改
at 2019-01-28 06:54, Support Team said: 可以在庫存模組修改
at 2019-01-28 06:58, Co Sec said: 即係邊度?
at 2019-01-28 07:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e9bef27dde92d0d5cf2acb8d7ce5bdb30b52d099/Capture_2019-01-28-15-01-07.png
at 2019-01-28 07:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3bac29502d96645dff3d5dc0131035d5dd8b0ce0/Capture_2019-01-28-15-01-42.png
at 2019-01-28 07:02, Support Team said: 庫存這裡打開庫存記錄,搜尋雙擊可以打開修改

2019-01-28-Chat transcript on coweasy.com started on Monday, -0091.json

at 2019-01-28 09:32, Kammas Kwok said: Hello, for reports generated, can I generate the report in pdf format instead of excel format?
at 2019-01-28 09:34, Support Team said: 系統只有發票,報價單之類的自訂單據出PDF,其他的報表都是出Excel,方便用戶做統計或修改

2019-01-29-Chat transcript on coweasy.com started on Tuesday,-0092.json

at 2019-01-29 02:53, jw-account said: 入供應商deposit, 應在Accounting版面入數 or 供應商付款入數?
at 2019-01-29 02:54, Support Team said: 供應商
at 2019-01-29 03:00, jw-account said: After Payment - 要入採購退貨, Why?
at 2019-01-29 03:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7215d0d385a5bbdf8a366f6b2d374becde164da5/_Payment_.png
at 2019-01-29 03:00, jw-account said: 即是要入兩條Transation
at 2019-01-29 03:01, Support Team said: 也可以直接在付款輸入,不經採購單
at 2019-01-29 03:05, jw-account said: 直接付款入- 是否收到發票後直接扣回Deposit?
at 2019-01-29 03:07, Support Team said: 直接在付款輸入這部是付deposit,扣deposit請參考pdf之後的步驟
at 2019-01-29 03:09, Support Team said: 扣deposit請看PDF最後一頁

2019-01-29-Chat transcript on coweasy.com started on Tuesday,-0093.json

at 2019-01-29 04:46, Fennie Poon said: 關於CPA平台的問題,如果客人想看他的帳目,也要另外繳Subsript費用對嗎?
at 2019-01-29 04:46, Support Team said: 可加入成報表用戶
at 2019-01-29 04:47, Fennie Poon said: 在那個界面加?
at 2019-01-29 04:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/edcb6436c6dab0182d7f15e208ca36f645724623/image.png
at 2019-01-29 04:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e0e4b81256b6573e3b7acf3cfb94e1fc0af70477/image.png
at 2019-01-29 04:49, Fennie Poon said: 謝謝,我試試
at 2019-01-29 04:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a4d8673ef1ee4ee7bd14a7ccc95dc0976891fca6/image.png
at 2019-01-29 04:50, Support Team said: 報表用戶只可睇報表,不可EDIT盤數
at 2019-01-29 04:57, Fennie Poon said: 我發出過邀請給客戶TRIAL, 她的電郵已經SAVE 在USER LIST 裡了,USER TYPE 那裡不可以再選了,只有ACCOUT ADMIN
at 2019-01-29 05:01, Support Team said: 是的,若只給客戶EDIT數,則只得ADMIN ACCOUNT
at 2019-01-29 05:02, Fennie Poon said: 如何DELETE 掉,不要給客戶EDIT 數
at 2019-01-29 05:03, Fennie Poon said: 只可以讓她看報表,因為之前已發出TRIAL 的邀請,她的EMAIL ADDRESS 自動存了
at 2019-01-29 05:06, Fennie Poon said: ENABLE ACCESS RIGHTS?
at 2019-01-29 05:06, Support Team said: 之前曾指示如何加入報表客戶,若已發出INVITATION,則不能取消
at 2019-01-29 05:07, Fennie Poon said: OK 我試了 不選ENABLE ACCESS RIGHTS
at 2019-01-29 05:07, Fennie Poon said: 客戶就只能看報表不能改數了
at 2019-01-29 05:09, Support Team said: 其實不選ENABLE ACCESS RIGHTS,是不能取消的
at 2019-01-29 05:10, Support Team said: 現在可按上述指示加番報表用戶
at 2019-01-29 05:10, Fennie Poon said: 是不會取消,但只可以看報表,不可以EDIT 數,也是我想達到的目的
at 2019-01-29 05:11, Fennie Poon said: 新的客戶我會注意不發邀請了,按你教的方法加報表用戶
at 2019-01-29 05:12, Support Team said: 那需要將14天試用期戶口EXPIRED,如免不俾客EDIT盤數?
at 2019-01-29 05:13, Support Team said: 那可嘗試加另一個EMAIL
at 2019-01-29 05:15, Fennie Poon said: 發過邀請的不可以直接在USER MANAGEMENT 下加報表用戶了,因為被發邀請的用戶電郵已經存在,沒有公司用戶和報表用戶可以選擇。 好的,只有在嘗試另外一個EMAIL 了,因為在見正式客人前先要熟悉用法。謝謝了,有問題再請教。
at 2019-01-29 05:18, Fennie Poon said: 是我自己用自己的不同EMAIL ADDRESS 在試

2019-01-29-Chat transcript on coweasy.com started on Tuesday,-0094.json

at 2019-01-29 05:25, Lee said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c4fdd9aa4e06cbce7229db8/v/972f6ed2cae1aac1cd0ca7d3d6d63e145b549197/image.png
at 2019-01-29 05:26, Lee said: 如何出現了258.1這條數?
at 2019-01-29 05:27, Support Team said: 我們先查看
at 2019-01-29 05:28, Support Team said: 這個是COGS
at 2019-01-29 05:32, Support Team said: 這個258.1,是總和的數目
at 2019-01-29 05:35, Lee said: 期初加採購減消耗與期末不相乎?
at 2019-01-29 05:40, Support Team said: 消耗是指那裡?
at 2019-01-29 05:42, Support Team said: 我們技術同事正查看
at 2019-01-29 05:42, Lee said: 庫存調整
at 2019-01-29 05:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/30e3548585e8e520d260cd1b3686fcb117a5383c/2019-01-29_13-42-50-庫存調整轉出_-_Google_Chrome.png
at 2019-01-29 05:43, Support Team said: 這些是損耗?
at 2019-01-29 05:43, Support Team said: 消耗應該 上下2個科目都選相同的
at 2019-01-29 05:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/291f246b55ae77cff6b90691072cc99440c53db3/2019-01-29_13-45-07-總分類賬_-_Google_Chrome.png
at 2019-01-29 05:45, Support Team said: 有這2條
at 2019-01-29 05:45, Lee said: 我現在試轉兩個科學家相同
at 2019-01-29 05:45, Lee said: 科目
at 2019-01-29 05:46, Lee said: 但我在那裡能看到消耗的成本?
at 2019-01-29 05:46, Support Team said: 之後再轉 期末期初庫存
at 2019-01-29 05:48, Lee said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c4fdd9aa4e06cbce7229db8/v/43d3bebdfc39caaecdc12841d4ffec43e3e69fef/image.png
at 2019-01-29 05:48, Lee said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c4fdd9aa4e06cbce7229db8/v/5955593cdfb8f48a809067709f79fb4b226b1272/image.png
at 2019-01-29 05:48, Lee said: 就是3804.6就是消耗成本嗎
at 2019-01-29 05:50, Support Team said: 是的

2019-01-31-Chat transcript on coweasy.com started on Thursday-0097.json

at 2019-01-31 02:05, Joyce said: after i import a bank statement, i want to make changes and therefore export and amend. Before i re-import, do i have to delete the original imported file from coweasy first?
at 2019-01-31 02:07, Support Team said: not need, the new data will cover the old data

2019-02-01-Chat transcript on coweasy.com started on Friday, -0101.json

at 2019-02-01 02:42, Anthony Fong said: btw, how can I delete companies in the client list?
at 2019-02-01 02:42, Anthony Fong said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c539d61a4e06cbce7c2b311/v/2e7aa1cdd06dd3ce06825609da3d9c7f2ebc2897/image.png
at 2019-02-01 02:42, Anthony Fong said: i want to delete the selected companies
at 2019-02-01 02:43, Support Team said: is it the last one ?
at 2019-02-01 02:43, Anthony Fong said: all 4
at 2019-02-01 02:44, Support Team said: press the "X" in left side
at 2019-02-01 02:44, Anthony Fong said: oh I know it
at 2019-02-01 02:44, Support Team said: we will reply you how much for one more user please wait
at 2019-02-01 02:45, Anthony Fong said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c539d61a4e06cbce7c2b311/v/4d3c05ca2dab923b34d7abe1813d63416e0074b2/image.png
at 2019-02-01 02:45, Anthony Fong said: but I can't delete the first one
at 2019-02-01 02:46, Support Team said: this one have been used for generating accounts, so cannot be deleted
at 2019-02-01 02:48, Anthony Fong said: One the company has been used, there is no way to delete it?
at 2019-02-01 02:49, Support Team said: please find which invoice and quotation related to this company,then change to another company, or delete it
at 2019-02-01 02:51, Anthony Fong said: ABC Consulting in Client List does not appear in Bookkeeping List
at 2019-02-01 02:51, Anthony Fong said: So, it does not seem to be an active company
at 2019-02-01 02:52, Anthony Fong said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c539d61a4e06cbce7c2b311/v/596375b025500fc7429697cac60b1e9b97af9b64/image.png
at 2019-02-01 02:52, Anthony Fong said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c539d61a4e06cbce7c2b311/v/34426e8b0af2f0ea6ec19a3a79b2c757d50d1eab/image.png
at 2019-02-01 03:01, Support Team said: we have sent the invoice to your email
at 2019-02-01 03:02, Support Team said: you can pay by paypal, or deposit to our account : Payment Methodsa) Electronic payment through PayPal, or pay by Visa or MasterCard under PayPal gateway, orb) By mail to us with cheque payable to "Skynet Technology International Limited", orc) By email to info@coweasy.com or fax to 2882-8755 with bank-in slip.Bank Account No.: 012-363-1-011735-3, Bank of China (Hong Kong) LimitedSkynet Technology International Limited
at 2019-02-01 03:05, Anthony Fong said: Have not rec'd the email yet
at 2019-02-01 03:08, Support Team said: we have sent again, please check
at 2019-02-01 03:08, Anthony Fong said: Got it now
at 2019-02-01 03:09, Anthony Fong said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c539d61a4e06cbce7c2b311/v/360b9417843595d6e15745d7ac975f833636228e/image.png
at 2019-02-01 03:09, Anthony Fong said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c539d61a4e06cbce7c2b311/v/e15408dd50ce4912ca1560ded8cb56096604367a/image.png
at 2019-02-01 03:09, Anthony Fong said: when I click the pay button
at 2019-02-01 03:10, Anthony Fong said: it did not get me to the Paypal payment website
at 2019-02-01 03:14, Anthony Fong said: I can make a direct bank transfer to your BOC a/c
at 2019-02-01 03:15, Support Team said: we have cancelled the original invoice, and send another one to you.
at 2019-02-01 03:17, Support Team said: yes, you can make and bank transfer to our account, and please provide receipt after you pay. Thanks.
at 2019-02-01 03:19, Anthony Fong said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c539d61a4e06cbce7c2b311/v/f6a36e15736a914d12ee5ac8c70c0d765eb21f62/image.png
at 2019-02-01 03:19, Anthony Fong said: Paid
at 2019-02-01 03:23, Support Team said: ok we check with bank and will update you system

2019-02-01-Chat transcript on coweasy.com started on Friday, -0103.json

at 2019-02-01 03:24, Doris said: 想問delivery note no save左係咪唔可以改
at 2019-02-01 03:25, Support Team said: which delivery note number you are saved?
at 2019-02-01 03:27, Doris said: save左之後 個delivery note no係咪唔可以改3
at 2019-02-01 03:28, Doris said: 改
at 2019-02-01 03:28, Support Team said: which page's delivery note number you entered?
at 2019-02-01 03:29, Doris said: transfer location
at 2019-02-01 03:30, Support Team said: 不能改

2019-02-01-Chat transcript on coweasy.com started on Friday, -0107.json

at 2019-02-01 09:04, sales@lol-distribution.com said: 想問下, 如果想準備退款單給客人
at 2019-02-01 09:04, sales@lol-distribution.com said: 我應該設置一個負錢的code 還是本身coweasy可以打出退款單呢??
at 2019-02-01 09:05, sales@lol-distribution.com said: credit note
at 2019-02-01 09:05, Support Team said: 是怎樣退款?客戶付款後退貨?
at 2019-02-01 09:06, sales@lol-distribution.com said: 對, 已經準備訂單而且付款。 其後貨品有問題, 想先開credit note, 待下一張訂單再扣款
at 2019-02-01 09:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d8519b930c3576363d0d338b931740559e0b462a/2019-02-01_17-06-33-銷售(出貨)_-_Google_Chrome.png
at 2019-02-01 09:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e99704383e4ea0487be1d527f3ef10c0d8121e46/2019-02-01_17-07-12-收款(客戶)_-_Google_Chrome.png
at 2019-02-01 09:07, Support Team said: 可以這樣退
at 2019-02-01 09:09, sales@lol-distribution.com said: 你這方法是否一定要使用舊的訂單, 來退某項產品?
at 2019-02-01 09:09, sales@lol-distribution.com said: 因為有時客人連續都有訂單又要退款, 所以很難續張單更改, 我們想一次過退可以嗎?~
at 2019-02-01 09:11, Support Team said: 這種做法是標準做法,需要找到發票才可以退的
at 2019-02-01 09:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e97711e232287f4ead4d47d241e4019c6364e447/2019-02-01_17-11-36-銷售(出貨)_-_Google_Chrome.png
at 2019-02-01 09:12, Support Team said: 發票,數量入負數,這樣也可以退貨,不用找之前發票
at 2019-02-01 09:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b4ebe74a6f9f62a0e8b52f8d76fc467a2f995372/2019-02-01_17-09-16-收款(客戶)_-_Google_Chrome.png
at 2019-02-01 09:13, Support Team said: 之後收下一張發票時,做法都一樣,選負數的未交收來扣減
at 2019-02-01 09:23, sales@lol-distribution.com said: Hello! 我改了CREDIT NOTE , 但PREVIEW 顯示中文「退貨單」
at 2019-02-01 09:24, sales@lol-distribution.com said: 怎樣可以轉做英文CREDIT NOTE?
at 2019-02-01 09:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/435938cd1aa7ac1f820cec0b59c50858ac3d760a/2019-02-01_17-25-19-Credit_Note_-_Google_Chrome.png
at 2019-02-01 09:27, Support Team said: double click打開,直接輸入文字

2019-02-01-Chat transcript on coweasy.com started on Friday, -0108.json

at 2019-02-01 08:51, jw-account said: 改1張Voucher 日子後, 就找不到. 擴大了範圍也找不到, 有什麼方法找.
at 2019-02-01 08:54, Support Team said: 可以按編號搜尋,知不知道編號?
at 2019-02-01 08:54, jw-account said: 知
at 2019-02-01 08:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/77b6bc0131de2ff3ad269305b6420231e911b920/2019-02-01_16-55-20-會計傳票_(會計人員輸入)_-_Google_Chrome.png
at 2019-02-01 08:56, Support Team said: 不要tick日期
at 2019-02-01 09:18, jw-account said: 美金銀行 - 入了一個月數已有 $0.04差異, 對過了沒有入錯數, 是否小數位問題?
at 2019-02-01 09:20, Support Team said: 是查看哪一個報表?0.04是本幣的差異?
at 2019-02-01 09:22, jw-account said: 初始數入港幣
at 2019-02-01 09:23, jw-account said: 是港幣數折美元
at 2019-02-01 09:23, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c53f1cfa4e06cbce73dcd62/v/a86767a39f7531501d3d11874a673742658d8574/image.png
at 2019-02-01 09:25, jw-account said: 因為有初始數時要入港元
at 2019-02-01 09:26, jw-account said: 銀行賬
at 2019-02-01 09:26, Support Team said: 只有初始餘額是入港元,其他的都是入美元?
at 2019-02-01 09:26, jw-account said: 對
at 2019-02-01 09:27, jw-account said: 可否1/4做adjustment還原本幣?
at 2019-02-01 09:34, Support Team said: 試試刪除這個科目的初始餘額,再在會計人員,以美元輸入
at 2019-02-01 09:37, Support Team said: dr bankcr retained earnings
at 2019-02-01 09:39, jw-account said: Date打幾時?
at 2019-02-01 09:39, jw-account said: 31/03
at 2019-02-01 09:40, Support Team said: 是的,和 初始餘額 一樣
at 2019-02-01 09:52, jw-account said: 就會同Aduit Report 不一樣了
at 2019-02-01 09:53, Support Team said: 這裡美元折算港元應該不會不同
at 2019-02-01 09:55, Support Team said: retianed 是不是入港元?
at 2019-02-01 09:55, jw-account said: 對
at 2019-02-01 09:57, jw-account said: 可能之前會計軟件問題吧. 計算機對換已有差異
at 2019-02-01 09:58, Support Team said: 美元匯率是不是 用Aduit Report的港元除以美元計算出來?
at 2019-02-01 10:01, jw-account said: 用軟件兌換港元后, Audit Rport 就照用此數,
at 2019-02-01 10:01, jw-account said: 其實當中已經有差異了
at 2019-02-01 10:03, Support Team said: 那,bank 的美元數,retianed的港元數,直接跟Audit輸入美元的匯率,再入計算出來的數
at 2019-02-01 10:05, jw-account said: 不明白
at 2019-02-01 10:05, Support Team said: 美元 和 港元分別是多少?
at 2019-02-01 10:05, jw-account said: 0.25
at 2019-02-01 10:07, Support Team said: 0.25是美元?
at 2019-02-01 10:08, jw-account said: 港元
at 2019-02-01 10:08, Support Team said: 美元多少?
at 2019-02-01 10:11, jw-account said: 用剛剛方法, 美元 0差異 折算時只有港元0.25
at 2019-02-01 10:11, Support Team said: Audit後 美元 和 港元分別是多少?
at 2019-02-01 10:18, jw-account said: 放假後再查核吧. 謝謝

2019-02-11-Chat transcript on coweasy.com started on Monday, -0109.json

at 2019-02-11 07:29, Sammi Chau said: 想問下system哪個位置可輸入會員的資料? 做到會員資料庫
at 2019-02-11 07:30, Support Team said: 銷售 -> CRM
at 2019-02-11 07:32, Sammi Chau said: 將現有客戶資金存入是否在"匯出資料"入data, 之後再upload"插入資料"?
at 2019-02-11 07:35, Support Team said: 客戶匯出匯入的初始餘額是該客戶的應付帳款,而客戶按金的初始餘額不能匯入,需要分開輸入
at 2019-02-11 07:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c7eaf1fd99cedaa64d4e9825d762fa4a2861db79/2019-02-11_15-36-30-銷售(出貨)_-_Google_Chrome.png
at 2019-02-11 07:37, Sammi Chau said: 如果公司是商會, 會有potential client的contact 資料(不是會員) 咁應該在哪可輸入資料?
at 2019-02-11 07:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ca89d532de908494d7051d0e14eb25e025bea13/2019-02-11_15-39-55-客戶資源管理_(CRM)_-_Google_Chrome.png
at 2019-02-11 07:41, Support Team said: 可以設置不同的客戶組別,普通會員,VIP會員,Potential client之類,來區分不同種類的客戶
at 2019-02-11 07:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/727a8f60c6cd9f4d8055a8818d8b90508e71e8ab/Deposite_Opening.png
at 2019-02-11 07:43, Support Team said: 剛才客戶按金的初始餘額,應該是按金輸入正數,盈餘滾存輸入負數

2019-02-11-Chat transcript on coweasy.com started on Monday, -0110.json

at 2019-02-11 09:35, Wilson Chung said: 今日唔知點解, SAVE左N次開AC, 但之後搵都搵唔到...
at 2019-02-11 09:38, Support Team said: 請問你是在哪裏開,我們試過沒有問題

2019-02-11-Chat transcript on coweasy.com started on Monday, -0111.json

at 2019-02-11 09:59, Sammi Chau said: 請問能同時幾部電腦一齊登入嗎?
at 2019-02-11 10:00, Support Team said: 可以不同電腦同時登入不同的戶口
at 2019-02-11 10:01, Support Team said: 同一戶口不可以同時登入

2019-02-12-Chat transcript on coweasy.com started on Tuesday,-0112.json

at 2019-02-12 02:49, Jim said: Yesterday, I used excel to input hundreds of PO . However, I found out that the supplier no. is wrong and I have to delete all of them and input by excel once again. I could not find a way to delete a range of Purchase Order.
at 2019-02-12 02:49, Jim said: Could you help me to delete all PO after July 10, 2019?
at 2019-02-12 02:55, Support Team said: please amend the correct PO number in the excel file, after upload, the new data will cover the old one, then you can delete the wrong supplier

2019-02-12-Chat transcript on coweasy.com started on Tuesday,-0113.json

at 2019-02-12 02:36, Doris said: PURCHASE SUMMARY
at 2019-02-12 02:37, Doris said: 可唔可以SHOW埋LOCATION
at 2019-02-12 02:38, Support Team said: where is the purchase summary?
at 2019-02-12 02:39, Doris said: PURCHASE (SUPPLIERS)
at 2019-02-12 02:40, Support Team said: is it the purchase list?
at 2019-02-12 02:40, Doris said: YES YES
at 2019-02-12 02:42, Support Team said: it cannot be shown location there
at 2019-02-12 02:43, Doris said: 有無地方可以SHOW到
at 2019-02-12 02:46, Support Team said: please see in 庫存流量報表
at 2019-02-12 03:00, Doris said: 如果要係SUMMARY加
at 2019-02-12 03:00, Doris said: 要收幾$
at 2019-02-12 03:03, Support Team said: 這個要問銷售部門
at 2019-02-12 03:06, Doris said: 幫我問問可以嗎
at 2019-02-12 03:07, Support Team said: 可以的, 請稍等
at 2019-02-12 03:57, Doris said: 想問stock transfer個location點解會成日跳
at 2019-02-12 03:58, Support Team said: 點樣成日跳
at 2019-02-12 04:00, Doris said: 選擇完location a之後佢會跳location b
at 2019-02-12 04:03, Support Team said: 是否先揀左庫存才跳至該個地區
at 2019-02-12 04:04, Support Team said: 因為會有預設地區
at 2019-02-12 04:04, Doris said: yes
at 2019-02-12 04:05, Doris said: 噤唔預設得唔得
at 2019-02-12 04:05, Support Team said: 是不可以
at 2019-02-12 04:07, Support Team said: 另外PURCHASE LIST 增加地區要由開發的同事作程度測試,大概需要三日,現在只收一日 man day,價格為$5500

2019-02-12-Chat transcript on coweasy.com started on Tuesday,-0114.json

at 2019-02-12 02:14, Turner Yu said: 請問輸入日期,可否用按鍵,而不用roller?
at 2019-02-12 02:15, Support Team said: 要用calendar 揀選的\
at 2019-02-12 02:18, Turner Yu said: 也就是要用 roller,不可以數字鍵直接輸入日期, 是嗎?
at 2019-02-12 02:19, Turner Yu said: 此外,
at 2019-02-12 02:19, Support Team said: 是的
at 2019-02-12 02:19, Turner Yu said: 我不能在date 打 tick, 以致每次都要重新用roller 輸入日期
at 2019-02-12 02:21, Turner Yu said: 若果不是試用版,在輸入日期也是必須用 calendar 的 \
at 2019-02-12 02:22, Support Team said: 是的, 現時都是用calendar 輸入日期的
at 2019-02-12 02:25, Support Team said: 若要UNTICK 日期的BOX, 只有ADMIN ACCOUNT才可以UNTICK 到
at 2019-02-12 02:26, Turner Yu said: 明白了.謝謝!
at 2019-02-12 02:35, Turner Yu said: 收到客人訂金,請問在那裡輸入?
at 2019-02-12 02:48, Turner Yu said: 按金和發票都輸入, 請問如何對沖
at 2019-02-12 02:52, Support Team said: 在收款一欄下面揀客戶按金, 儲存後便可對沖,( ATTACHED 的PDF 有提及到)

2019-02-12-Chat transcript on coweasy.com started on Tuesday,-0115.json

at 2019-02-12 05:24, Sammi Chau said: Halo, 請問一個ACCOUNT可以同時幾部電腦login?
at 2019-02-12 05:25, Support Team said: 一個ACCOUNT只有在一部電腦LOGIN, 如要在另一部電腦使用, 須先LOGOUT才可

2019-02-12-Chat transcript on coweasy.com started on Tuesday,-0117.json

at 2019-02-12 08:02, V1542169452420456 said: 請問企業雲中如何分別原材料和成品?是用不同的倉庫嗎?
at 2019-02-12 08:03, V1542169452420456 said: 就是說要設定不同的倉庫嗎?
at 2019-02-12 08:03, Support Team said: 當然你可以用不同的倉庫區分,但其實在庫存管理的功能內,你也可以把他們在登記時候 分別以不同的分類(該頁面右方) 登記,以區分也可以
at 2019-02-12 08:04, V1542169452420456 said: 員工和供應商也是這樣?
at 2019-02-12 08:05, Support Team said: 是的,可以用組別來區分

2019-02-12-Chat transcript on coweasy.com started on Tuesday,-0118.json

at 2019-02-12 07:26, Sammi Chau said: I am inserting data at CRM,may i know i can add more than one email?
at 2019-02-12 07:26, Sammi Chau said: for each person
at 2019-02-12 07:28, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c626cbabf702c5a582ca2ac/v/24247ba7cd0bd42016fb7c5f43ea5c0909f8a853/111.jpg
at 2019-02-12 07:30, Support Team said: 每個客戶只有一個電郵欄位
at 2019-02-12 07:30, Support Team said: 其他的電郵可以在備註欄位輸入
at 2019-02-12 07:31, Sammi Chau said: how about company name?
at 2019-02-12 07:31, Sammi Chau said: i cant find any blank for it
at 2019-02-12 07:32, Support Team said: 在客戶名稱輸入
at 2019-02-12 07:32, Sammi Chau said: my client's company name
at 2019-02-12 07:33, Sammi Chau said: the name is input my client name
at 2019-02-12 07:33, Sammi Chau said: so?
at 2019-02-12 07:36, Support Team said: 一般的公司客戶,在客戶名稱輸入公司名稱,聯絡人輸入聯絡人名稱,而個人客戶,通常不需輸入公司資料,如有需要,可以在聯絡人或者地址欄位輸入

2019-02-12-Chat transcript on coweasy.com started on Tuesday,-0122.json

at 2019-02-12 08:27, Sammi Chau said: Halo 請問如何修改發票template ?
at 2019-02-12 08:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/da09f3c22e37d75b44af6ea93a0fd945c69314d5/17_48-銷售.png
at 2019-02-12 08:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/51c198d7cb22b33ca0eae2e9eeeec4452e6163be/18_12-自訂發票.png
at 2019-02-12 08:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/391a5143381f23497488140d70e9cd674334b602/18_00-銷售(出貨).png
at 2019-02-12 08:29, Support Team said: 發票記錄 -> 自訂發票 -> 修改模板, 編輯
at 2019-02-12 08:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/028dfe9d33d0af7d5f526378894016f36c0305fc/20_25-Sales_Invoice.png
at 2019-02-12 08:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/284a7040b27112f52a8d4987c14b99fefbcfa106/20_01-Sales_Invoice.png
at 2019-02-12 08:30, Support Team said: 修改模板後,按圓形按鈕的File,Save as...,save report as儲存mrt文件到你的電腦
at 2019-02-12 08:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fea8a9dc8e21181b9b43d8f1e048c3a9548190ec/21_19-自訂發票.png
at 2019-02-12 08:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8bbf96f8ef2e482a5e23e53b488a955f30c50407/21_30-自訂發票.png
at 2019-02-12 08:30, Support Team said: 選擇需要上傳的位置,上傳剛才的mrt文件,這樣系統會更新該模板
at 2019-02-12 09:03, Sammi Chau said: email有幾個或以上, 而remarks格已填有其他東西, 應該可入哪一格?
at 2019-02-12 09:07, Support Team said: 可以試試通信地址,送貨地址,中英文各可以輸入4行,一般不會全部用到
at 2019-02-12 09:08, Sammi Chau said: 將email填到通信地址etc?
at 2019-02-12 09:09, Support Team said: 如不需用到通信地址可以這樣填
at 2019-02-12 09:12, Sammi Chau said: 如果群send email可以揀到?
at 2019-02-12 09:13, Sammi Chau said: 填在其他處的email address
at 2019-02-12 09:14, Support Team said: eDM功能每次只會每個客戶發一個電郵
at 2019-02-12 09:15, Support Team said: 在其他欄位輸入的只供用戶查看
at 2019-02-12 09:34, Sammi Chau said: 請問有提示會員要續會的功能嗎?
at 2019-02-12 09:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f94260d292ed55bce7d6a6cfa482188324fc2707/2019-02-12_17-35-21-銷售(出貨)_-_Google_Chrome.png
at 2019-02-12 09:36, Support Team said: 發票有續期提示,輸入發票日期之後多少天需要續期,提前多少天開始提示
at 2019-02-12 09:37, Sammi Chau said: 系統會發電郵提示會員?
at 2019-02-12 09:38, Support Team said: 會員的提示需要由用戶操作,系統是在會員登入時提示有那些發票需要續期
at 2019-02-12 09:40, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6281dfbf702c5a58f9f196/v/8249b145649c637ca7066438e2f303c5cffcb45d/001.jpg
at 2019-02-12 09:40, Sammi Chau said: 組別不能同時顯示幾組人?
at 2019-02-12 09:41, Support Team said: 是的,這裡的組別搜尋只可以搜其中一組

2019-02-13-Chat transcript on coweasy.com started on Wednesda-0125.json

at 2019-02-13 03:20, Sammi Chau said: 請問如何將以前的支出記錄input入system?
at 2019-02-13 03:22, Support Team said: 可以由BANK STATEMENT 入(如經BANK)
at 2019-02-13 03:23, Sammi Chau said: 如果是cash?
at 2019-02-13 03:23, Support Team said: 可在銀行月結單輸入下載EXCEL FILE
at 2019-02-13 03:23, Sammi Chau said: 有部分是員工代支
at 2019-02-13 03:24, Support Team said: 員工代支可在"員工代收/代付"輸入
at 2019-02-13 03:25, Support Team said: 同樣可下載EXCEL TEMPLATE 輸入再UPLOAD上去
at 2019-02-13 03:26, Support Team said: 若是現金支出則可在"薪酬/支出"的現金支出, 每個輸入

2019-02-13-Chat transcript on coweasy.com started on Wednesda-0126.json

at 2019-02-13 05:10, Sammi Chau said: 請在在哪可dowload 員工代付的excel表作input以前的data
at 2019-02-13 05:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2c125ae39316fca36091fe2467f8f033eb880b73/image.png
at 2019-02-13 05:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f3333b19ca908270049e71f48c2d07de910c5b9e/image.png
at 2019-02-13 05:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f04ad4d4cd1192b37808484686c88d2446b3a061/image.png
at 2019-02-13 05:14, Sammi Chau said: 員工戶口是指人名?
at 2019-02-13 05:14, Support Team said: 是
at 2019-02-13 05:16, Sammi Chau said: 如有不同類別, 包括文具,雜費, Entertainment等等的支出可在哪個column輸入?
at 2019-02-13 05:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f2addcbd15e3a2400034f563f86f1e96bc0fc8bd/image.png
at 2019-02-13 05:17, Sammi Chau said: 可自行加其他item?
at 2019-02-13 05:18, Support Team said: 先在會計科目表加相應的支出的CHART OF ACCOUNT
at 2019-02-13 05:18, Support Team said: 在EXCEL表,便可揀選支出的科目
at 2019-02-13 05:20, Support Team said: 其他ITEM 必須是會計科目表內有的ITEM,否則便UPLOAD不到上去

2019-02-13-Chat transcript on coweasy.com started on Wednesda-0131.json

at 2019-02-13 08:15, jw-po@jemsiwn said: hello, how can i set up the delivery date in PO?
at 2019-02-13 08:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a16a9c476e742e1a1610a88c10c074a7ef1d0393/2019-02-13_16-17-11-採購訂單_-_Google_Chrome.png
at 2019-02-13 08:17, Support Team said: 在這欄輸入
at 2019-02-13 08:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/787c69c0a5a868e5a574e1a468cd093c4e73b255/2019-02-13_16-16-33-採購訂單_-_Google_Chrome.png
at 2019-02-13 08:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d5acca13aaf32766ab29bc2ed14c7e01c434b39c/2019-02-13_16-16-49-採購訂單_-_Google_Chrome.png
at 2019-02-13 08:18, Support Team said: 如沒有這欄,可以在“選擇欄位”顯示

2019-02-14-Chat transcript on coweasy.com started on Thursday-0134.json

at 2019-02-14 02:58, Sammi Chau said: 請問員工代支部分, 已用公司票付回員工應在哪裡備註?
at 2019-02-14 03:03, Sammi Chau said: 而且科目選擇太小! 很多支出的項目未能選擇 請改善一下
at 2019-02-14 03:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f7e1e76b32522f5591d155db692b71f23352e3a9/圖片.png
at 2019-02-14 03:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2a4d2cb88ae17334bc6d01ec45f92a5895cf7f3c/2019-02-14_11-11-34-員工代付_代收輸入_-_Google_Chrome.png
at 2019-02-14 03:15, Support Team said: 員工代付可以這樣輸入第一行,員工代公司支付支出第二行,公司銀行戶口付給員工,備註可以在說明輸入
at 2019-02-14 03:20, Sammi Chau said: 能用excel入?
at 2019-02-14 03:20, Sammi Chau said: 因為有大量data
at 2019-02-14 03:21, Support Team said: 可以的
at 2019-02-14 03:22, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c64d613bf702c5a58e625b0/v/9b8b7a01411be317b18cddaaee20c409c5310ea1/image.png
at 2019-02-14 03:22, Sammi Chau said: 在這個excel?
at 2019-02-14 03:24, Support Team said: 是的
at 2019-02-14 03:25, Sammi Chau said: 哪個位置入
at 2019-02-14 03:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f88498ba36f53d1b2ca7214a4f06284d2c8d0d01/2019-02-14_11-31-10-員工代付_代收輸入_-_Google_Chrome.png
at 2019-02-14 03:31, Support Team said: 和匯出同一個畫面,這裡匯入
at 2019-02-14 03:33, Sammi Chau said: 我指在Excel哪裡入
at 2019-02-14 03:33, Sammi Chau said: 沒有出數入數這個column
at 2019-02-14 03:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10a70c38ddf3a6c48ad9aa4bc8f1395b594f83b8/2019-02-14_11-44-24-StaffIO_V4_(1).xls_-_LibreOffice_Calc.png
at 2019-02-14 03:44, Support Team said: 出入數用正負表示
at 2019-02-14 03:52, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c64d613bf702c5a58e625b0/v/9a59d9939887981202adda2f4595e04ad731c687/image.png
at 2019-02-14 03:52, Sammi Chau said: 可以一次過減$80?
at 2019-02-14 03:53, Sammi Chau said: 或一定要每項減
at 2019-02-14 03:53, Sammi Chau said: 另外, DIANA個item是如何加入去?
at 2019-02-14 03:54, Support Team said: 一次過或者分開入都可以
at 2019-02-14 03:56, Support Team said: 在科目表新增,性質選流動資產或流動負債
at 2019-02-14 03:56, Support Team said: excel要再匯出一次空白模板才有新增的科目
at 2019-02-14 04:02, Sammi Chau said: 科目表新增在?
at 2019-02-14 04:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2b767bbdaea56234ce3faf39fef516d1ebd32563/53_50-(主頁)_會計.png
at 2019-02-14 04:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e6356a40f364651c8021c3b32d6e4bebcc8dbc6a/2018-10-03_17-16-45-科目列表_-_Google_Chrome.png
at 2019-02-14 04:24, Sammi Chau said: 請問event的收入和支出有excel表輸入嗎
at 2019-02-14 04:27, Support Team said: 發票有匯出匯入,而支出沒有
at 2019-02-14 04:31, Support Team said: 入需要輸入是哪個客戶的發票或者vendor的支出,需要支出在發票,支出這裡輸入如不需要,可以直接在會計->其他輸入->會計人員輸入,這裡可以直接按debit credit輸入
at 2019-02-14 04:43, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c64d613bf702c5a58e625b0/v/abbfe066f63c433cd298a5cfbb5180c528446128/image.png
at 2019-02-14 04:44, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c64d613bf702c5a58e625b0/v/37a018037aeb74669e7c7330fcde69b617971dae/image.png
at 2019-02-14 04:44, Sammi Chau said: 用負數入左但沒有自動出數
at 2019-02-14 04:45, Support Team said: 負數請用負號,而不是()
at 2019-02-14 04:45, Sammi Chau said: excel自動變了()
at 2019-02-14 04:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6a57b2fe2f96090092666f880ec75207c973b853/2019-02-14_12-47-33-儲存格格式設定.png
at 2019-02-14 04:48, Support Team said: 請更改儲存格格式,一般預設應該是負號的
at 2019-02-14 04:48, Support Team said: 另外,員工代付應該入負數,付給員工入正數
at 2019-02-14 04:53, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c64d613bf702c5a58e625b0/v/f97c69bd87e3434fdfde4f8b0a33e794c6d1a1c2/image.png
at 2019-02-14 04:53, Sammi Chau said: 咁樣正確嗎?
at 2019-02-14 04:54, Support Team said: 是正確的
at 2019-02-14 05:14, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c64d613bf702c5a58e625b0/v/248abd7d2f344838d0485204fd25e438916b2f0f/image.png
at 2019-02-14 05:14, Sammi Chau said: 請問綠色代表?
at 2019-02-14 05:18, Support Team said: 綠色代表在由中間所有經過此戶口的Transaction 的明細,你會看到由5/22 至5/30的所有Transaction, 和對到個Ending balance
at 2019-02-14 05:21, Support Team said: 因之前你曾在5/30入了3條Transaction, 故在明細會以綠色Show 出來
at 2019-02-14 05:23, Sammi Chau said: 但我是用excel input
at 2019-02-14 05:25, Support Team said: 就是因為觸及到此戶口, 故UPLOAD 上去後,再輸入其他Transaction 會和你SHOW番之前已入過的TRANSACTION
at 2019-02-14 05:27, Support Team said: 其實只是一個明細SHOW番該期間的轉數等TRANSACTION
at 2019-02-14 05:30, Support Team said: 上面是你現在所輸入的TRANSACTION, 下面是所有該段期間已輸入的TRANSACTION
at 2019-02-14 05:33, Sammi Chau said: 員工代乓付紀錄只是search到每一個員工的支付紀錄, 哪裡可以看到所有員工總共付了多少支出?
at 2019-02-14 05:38, Support Team said: 在總分類賬揀相應的ACCOUNT, 但現系統未有出到一個總數, 若未付清,也可在資產負債表看到

2019-02-14-Chat transcript on coweasy.com started on Thursday-0135.json

at 2019-02-14 07:45, KC said: 薪酬支出輸入完資料 按儲存 佢寫項目已存在
at 2019-02-14 07:45, Support Team said: 請截圖給我看看
at 2019-02-14 07:46, KC said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6507b7bf702c5a58fb42fa/v/cdd197f38f89475814d36215856a0ab3095cd295/image.png
at 2019-02-14 08:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/80b52e82e4345db8e043734666af2964307a2ead/2019-02-14_16-00-19-薪酬_及_支出_-_Google_Chrome.png
at 2019-02-14 08:00, Support Team said: 請看看科目表,這裡選擇的項目是否已刪除
at 2019-02-14 08:01, KC said: its ok now i fixed

2019-02-14-Chat transcript on coweasy.com started on Thursday-0136.json

at 2019-02-14 07:40, Sammi Chau said: 你好,請問入會員資料的時侯,第1年交了會費$3000,第2年renew再交$3000,可否看到第一年的紀錄?
at 2019-02-14 07:41, Sammi Chau said: 3000是否打在信用額
at 2019-02-14 07:41, Support Team said: 客戶會費在發票輸入,可以在發票紀錄,查找時間段和客戶
at 2019-02-14 07:43, Support Team said: 信用額是用作提示,當客戶的AR超過信用額,儲存發票時會提示是否繼續儲存
at 2019-02-14 07:43, Sammi Chau said: CRM客戶就不能睇到俾左幾多會費?
at 2019-02-14 07:43, Support Team said: 是的
at 2019-02-14 08:15, Sammi Chau said: 我想問下客戶編號係咪不可以一樣?之前入的資料會冇哂?
at 2019-02-14 08:15, Support Team said: 是的,客戶編號不能重複
at 2019-02-14 08:16, Sammi Chau said: 我以為不同組別就可以
at 2019-02-14 08:16, Support Team said: 匯入excel時,會覆蓋相同編號的資料
at 2019-02-14 08:16, Sammi Chau said: ohhh

2019-02-15-Chat transcript on coweasy.com started on Friday, -0137.json

at 2019-02-15 02:09, Sammi Chau said: 請問董事出糧都是在"薪酬"input?
at 2019-02-15 02:11, Support Team said: 都是在"薪酬"輸入,因它都需要計MPF
at 2019-02-15 02:14, Sammi Chau said: 用支票支付薪酬在哪裡可輸入?
at 2019-02-15 02:15, Support Team said: 在"付款"頁面輸入
at 2019-02-15 02:16, Sammi Chau said: 能用excel大量Input?
at 2019-02-15 02:17, Support Team said: 這個未有EXCEL TEMPLATE
at 2019-02-15 02:24, Support Team said: 但是,其實你也可以採用我們的複製紀錄功能 ,當你完成輸入一個月的董事薪酬紀錄後,在下一個月,你是完全不需要再重新輸入,只需找回上個月的紀錄,按複製按鈕, 這條紀錄片會完全複製在這個月內 ,然後在這個月看看有沒有需要修改,如果沒有,便可以儲存作為一條新的紀錄,也可大大減少輸入時間

2019-02-15-Chat transcript on coweasy.com started on Friday, -0138.json

at 2019-02-15 02:27, jw-account said: 想問之前USD Opening Bal. USD7414.6 HKD57,833.63, 可以怎樣做?
at 2019-02-15 02:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/88efc63f0bbdf5b39920edac56989149b8bb1c43/usd_7414.6_to_HKD_57833.63.png
at 2019-02-15 02:33, Support Team said: 試試這樣用多個匯率來輸入

2019-02-15-Chat transcript on coweasy.com started on Friday, -0139.json

at 2019-02-15 05:14, Sammi Chau said: 請問190行到299行有什麽錯誤?未能匯入
at 2019-02-15 05:15, Support Team said: 系統提示什麼?
at 2019-02-15 05:15, Sammi Chau said: 第 299 行這行資料有誤,請檢查!
at 2019-02-15 05:16, Support Team said: 第190至299都是這個提示?
at 2019-02-15 05:16, Sammi Chau said: yes yes
at 2019-02-15 05:23, Support Team said: 看過其中幾個,應該是電郵過長電郵這欄最多200字系統只提示有誤,但沒有提示電郵這欄過長?

2019-02-15-Chat transcript on coweasy.com started on Friday, -0140.json

at 2019-02-15 04:34, Victor said: 貨品清單如何更改為依照牌子排序
at 2019-02-15 04:37, Support Team said: 庫存紀錄只按庫存編號排序
at 2019-02-15 04:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1b0b025c21ac74a4ec7cdfc19a4f9ebc4118479/2019-02-15_12-36-18-庫存_-_Google_Chrome.png
at 2019-02-15 04:38, Support Team said: 用戶可以試試用牌子來搜尋,只顯示該牌子的庫存
at 2019-02-15 04:38, Victor said: 可以增加A-Z排序這個功能嗎?
at 2019-02-15 04:39, Support Team said: 會向開發的同事反映,同事會定期討論優化系統的功能
at 2019-02-15 04:44, Victor said: 另外我想問,他能自動計算平均成本的嗎
at 2019-02-15 04:45, Victor said: 譬如說第一批1000個:$8/個,出了100個,第二批的500個:$8.5/個
at 2019-02-15 04:46, Support Team said: 可在庫存分析報表看到
at 2019-02-15 04:46, Victor said: 能自動計算第一批的900個和第二批的500個平均成本嗎?
at 2019-02-15 04:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/27e8f862bc35b79abef9c778d38b606a57ff2cda/image.png
at 2019-02-15 04:49, Support Team said: 這裡可選WEIGHTED AVERAGE或FIFO
at 2019-02-15 04:50, Victor said: 好像在庫存區的哪個部分進入?
at 2019-02-15 04:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0547a6ff91629737455f8d9b513f50cbc4a2cfd6/image.png
at 2019-02-15 04:51, Victor said: 收到,謝謝
at 2019-02-15 04:52, Victor said: 他有自動扣除已出的數量嗎?
at 2019-02-15 04:53, Support Team said: 是有的

2019-02-15-Chat transcript on coweasy.com started on Friday, -0142.json

at 2019-02-15 09:12, Fennie Poon said: one question, where I could see CASH FLOW REPORT
at 2019-02-15 09:14, Support Team said: sorry that we do not create the cashflow report
at 2019-02-15 09:15, Fennie Poon said: the 2nd question
at 2019-02-15 09:15, Fennie Poon said: if I transfer data from old accounting system to coweasy
at 2019-02-15 09:15, Fennie Poon said: one, I have to input TB
at 2019-02-15 09:16, Fennie Poon said: can I input outstanding sales and purchase invoices without touch turnover and cost ?
at 2019-02-15 09:16, Fennie Poon said: just invoices b/f
at 2019-02-15 09:20, Support Team said: Yes
at 2019-02-15 09:21, Support Team said: when inputting the b/f invoices, select retained earning item
at 2019-02-15 09:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/fec5e003360c35aba9fdbe44a30df3a93f33dbdc/image.png
at 2019-02-15 09:22, Fennie Poon said: Retained earning balance will also be input in TB, so it will not effect TB right?
at 2019-02-15 09:23, Support Team said: yes, it will not affect the revenue and cost for the current year
at 2019-02-15 09:24, Fennie Poon said: It will not affect this year , but how about retained earning which I already input in TB b/f
at 2019-02-15 09:25, Fennie Poon said: it will not be duplicated , will it ?
at 2019-02-15 09:26, Fennie Poon said: anyway, I will try and go back any questions if have
at 2019-02-15 09:26, Support Team said: will not duplicated, as in our system, user will not directly input retained earning figure
at 2019-02-15 09:26, Support Team said: sure
at 2019-02-15 09:27, Fennie Poon said: Now, I confuse again
at 2019-02-15 09:27, Fennie Poon said: if user will not directly input retained earning figure
at 2019-02-15 09:28, Fennie Poon said: how transfer the figure for the retained earning from old system to coweasy
at 2019-02-15 09:28, Fennie Poon said: only outstanding invoices are not enought
at 2019-02-15 09:28, Fennie Poon said: to get retained earning
at 2019-02-15 09:29, Fennie Poon said: .....not enough
at 2019-02-15 09:30, Fennie Poon said: now the problem I am facing are how to transfer all data from old system to Coweasy
at 2019-02-15 09:30, Support Team said: i know, listen to me
at 2019-02-15 09:31, Support Team said: in a full TB, you just need to input all the figures except AR, AP, STOCK, ACCRUED EXPENSES, those 4 figures, and then
at 2019-02-15 09:32, Support Team said: after that you may input those 4 breakdowns in here
at 2019-02-15 09:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/007b3f26f1ed5739f13555ebf50f4e4e4c762b94/image.png
at 2019-02-15 09:34, Support Team said: although i know, if some users only input the AR balances, then they may input into the CRM excel
at 2019-02-15 09:35, Support Team said: but if now in your case, you my to input every b/f invoice, therefore just moment I showed you to input directly in invoice page, but retained earning item, in order to input every b/f invoice record in the system
at 2019-02-15 09:37, Support Team said: actually, do not need to input retained earning figure, as after you input all account balances, and those 4 b/f amounts, the retained earning figure is automatically calculated and displayed, understand?
at 2019-02-15 09:38, Fennie Poon said: understand, balancing figure
at 2019-02-15 09:38, Support Team said: yes, exactly

2019-02-18-Chat transcript on coweasy.com started on Monday, -0145.json

at 2019-02-18 05:34, Sammi Chau said: 請問銀行月結單的模式是否所有由公司支票戶口出的支出都經這裡入數?
at 2019-02-18 05:35, Support Team said: 可以在這裡入,在付款,其他會計輸入也可以,只要不重複輸入就可以

2019-02-18-Chat transcript on coweasy.com started on Monday, -0146.json

at 2019-02-18 07:16, Sammi Chau said: 銀行支出的支票號碼可在哪Input?
at 2019-02-18 07:16, Support Team said: description field
at 2019-02-18 07:18, Sammi Chau said: 說明?
at 2019-02-18 07:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/aeb111f442ca487dfabe173eb21f8fe3ed0bc7d3/image.png

2019-02-18-Chat transcript on coweasy.com started on Monday, -0148.json

at 2019-02-18 08:30, ASTER JOR said: 請問在那位置改新密碼
at 2019-02-18 08:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49cdfe72b2df6d78f2d5f7505cc580c15c656229/49_07-Main.png
at 2019-02-18 08:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ebbed27d13ebd048fd26a55e28ee47f055643c07/-36-22-用戶管理_-_Google_Chrome.png

2019-02-18-Chat transcript on coweasy.com started on Monday, -0149.json

at 2019-02-18 07:45, Sammi Chau said: 銀行支出的票number在哪可input?
at 2019-02-18 07:46, Support Team said: 在 '說明' input
at 2019-02-18 07:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/0dce2c2aea2ec867db7802de25c528576df1b001/image.png
at 2019-02-18 08:16, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6a627abf702c5a589e6cba/v/9580a76e1c8a65dd5078eb4db1dd72f6e057fb25/image.png
at 2019-02-18 08:16, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6a627abf702c5a589e6cba/v/05cf2443ebeb01f5a941e26725661de03030bc49/image.png
at 2019-02-18 08:16, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6a627abf702c5a589e6cba/v/7a30bb5095b1f44464e90b32938b069f51077b88/image.png
at 2019-02-18 08:16, Sammi Chau said: 請問bf: 2,305.30 是哪裡計算出來的?
at 2019-02-18 08:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0a1320435ae3042e8be91e642507c7cec9b160f9/圖片.png
at 2019-02-18 08:18, Support Team said: 這個日期開始前的
at 2019-02-18 08:19, Support Team said: 可以查看總分類帳,看看這個科目有哪些transaction
at 2019-02-18 08:21, Sammi Chau said: 改回$0 是否可以?
at 2019-02-18 08:23, Support Team said: 是可以的,但不是直接在這裏改,剛才也說過,請你查看總分類帳,看看在這日期或之前,是否有一些紀錄。如果有,你可以把這些紀錄刪除,現在這裏才可以變為零

2019-02-18-Chat transcript on coweasy.com started on Monday, -0150.json

at 2019-02-18 08:26, jw-account said: Sample Charge(Expenses) 須在Purchase 入數, 可以怎樣處理?
at 2019-02-18 08:27, Support Team said: 系統預設在採購只可以選COGS科目,不能選expense科目,是否需要幫你開啓可以選expense科目?
at 2019-02-18 08:31, jw-account said: 需時幾耐?
at 2019-02-18 08:32, Support Team said: 只需安排同事改後台設置,很快可以改到
at 2019-02-18 08:33, jw-account said: 幫忙開啟, 謝
at 2019-02-18 08:36, Support Team said: 請刷新採購頁面,已可以選expense科目
at 2019-02-18 09:41, jw-account said: 之前Vendor Deposit Opening 全部入了港幣值, 但有些是RMB & USD, 應該怎樣改?
at 2019-02-18 09:44, Support Team said: 可以在採購單紀錄搜尋打開後修改,
at 2019-02-18 09:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eb72c844a2c80c01b9d6ee04ae9f01572e8f9ab5/2019-02-18_17-44-32-Purchase_(Suppliers)_-_Google_Chrome.png
at 2019-02-18 09:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac5bfa8901f4a4bf4f3f18a1d9a18bc1dc9493d1/2019-02-18_17-44-45-Purchase_(Suppliers)_-_Google_Chrome.png
at 2019-02-18 09:46, Support Team said: 另外更改貨幣時需要留意,系統會自動轉換金額,請儲存前確認一次金額是否正確
at 2019-02-18 09:52, jw-account said: 有外幣差異, 要怎樣處理?
at 2019-02-18 09:53, jw-account said: 之前系統和你們系統應有差異
at 2019-02-18 09:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7e0a116528f30347b557137cf99cd9b2576e7d42/圖片.png
at 2019-02-18 09:57, Support Team said: 和之前的情況類似,但採購這裡每張單只可以入一個匯率,這裡需要第二張採購單來輸入調整,不能和會計輸入一樣一張內輸入
at 2019-02-18 10:01, jw-account said: 即是要取消了港幣值那張, 再改入多種貨幣了
at 2019-02-18 10:02, Support Team said: 可以直接在原本那張修改
at 2019-02-18 10:02, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6a5f53bf702c5a5862d691/v/3e0cfbab155ac44321a81f1cbad806523c07f973/image.png
at 2019-02-18 10:03, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6a5f53bf702c5a5862d691/v/a286beb3be39955f47571c2a2a07e1ecadfe0fec/image.png
at 2019-02-18 10:03, jw-account said: 會計員輸入版面不一樣?
at 2019-02-18 10:04, jw-account said: 怎樣在這裡改?
at 2019-02-18 10:05, Support Team said: 和會計輸入不一樣,這裡只可以入一個貨幣,一個匯率
at 2019-02-18 10:06, Support Team said: 那應該直接在這裏改貨幣,匯率
at 2019-02-18 10:06, Support Team said: 全部修改後,再在會計輸入做調整
at 2019-02-18 10:10, jw-account said: 取消這裡, 再在會計輸入, 不是好一點嗎?
at 2019-02-18 10:11, Support Team said: 因為會計輸入不能選供應商,這樣就會不知道這些deposite是誰的
at 2019-02-18 10:12, jw-account said: I get it
at 2019-02-18 10:17, jw-account said: {更改貨幣時需要留意,系統會自動轉換金額},我應留意 港幣 / 外幣那一種先
at 2019-02-18 10:18, Support Team said: 輸入的外幣應和audit一樣

2019-02-19-Chat transcript on coweasy.com started on Tuesday,-0151.json

at 2019-02-19 02:35, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6b6aa4bf702c5a5837f9ae/v/cf61e8643c1d4e60b9330517f7a2b6f424f4e55f/image.png
at 2019-02-19 02:35, Sammi Chau said: 請問哪裡入支票號碼?
at 2019-02-19 02:36, Support Team said: 在說明一欄
at 2019-02-19 02:37, Sammi Chau said: 但有超過十張支票都可以一次過入?
at 2019-02-19 02:38, Support Team said: 付款下面有一欄輸入銀行戶口, 旁邊有一欄備註,可在此輸入
at 2019-02-19 02:40, Sammi Chau said: 都可以一次過輸入?
at 2019-02-19 02:42, Support Team said: 你要先揀選那一張付款,再於下面備註輸入
at 2019-02-19 02:44, Sammi Chau said: 有儲存制可以禁? 不然會一直累積金額, 不能分開
at 2019-02-19 02:46, Support Team said: 有,在左上角有"儲存",付款後按它便自動CREDIT CURRENT A/C

2019-02-19-Chat transcript on coweasy.com started on Tuesday,-0153.json

at 2019-02-19 04:03, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6b7c89bf702c5a58590394/v/7a647ee96dbe625b6700c11a37fa0dadb59c8ac9/image.png
at 2019-02-19 04:03, Sammi Chau said: 請問第一項$3750在哪裡可刪除
at 2019-02-19 04:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9cffe9f8c1b3fdd7b4ca6058a8548191fc9a6f4f/image.png
at 2019-02-19 04:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b003348b9be1e27959c3fc0bfdc6ce685400b13/image.png
at 2019-02-19 04:07, Support Team said: 按 X 可刪除
at 2019-02-19 04:28, Sammi Chau said: 如何更改付款記錄?
at 2019-02-19 04:32, Support Team said: 直接按該紀錄便可修改

2019-02-19-Chat transcript on coweasy.com started on Tuesday,-0155.json

at 2019-02-19 02:28, jw-account said: 昨天問Vendor Deposit Opening 由港幣值改為外幣, 由採購版面改, Retained Earning也會更改為外幣嗎?
at 2019-02-19 02:29, Support Team said: 是的,這點也可以在會計輸入做調整轉會本幣
at 2019-02-19 02:29, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6b6491bf702c5a58d5688c/v/99ea3d21c366f7f67e1f028c9efc3c9363e0dff7/image.png
at 2019-02-19 02:34, jw-account said: 可以會計輸入直接引出剛才Voucher 嗎?
at 2019-02-19 02:37, Support Team said: 會計輸入有匯出匯入功能是指那張Voucher?
at 2019-02-19 02:38, jw-account said: 剛傳給你看那張
at 2019-02-19 02:39, Support Team said: 你是指想在會計輸入,輸入採購那張?
at 2019-02-19 02:40, jw-account said: 是. 可以引出嗎?
at 2019-02-19 02:43, Support Team said: 因為會計輸入不能選供應商,在會計輸入就會不知道deposite是誰的而採購單,會計輸入,各自有匯出匯入功能,但不同模組的不通用
at 2019-02-19 02:55, jw-account said: 採購單改入本幣, 是否一定要等於Audit 本幣數
at 2019-02-19 02:56, Support Team said: 是的
at 2019-02-19 03:29, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6b6491bf702c5a58d5688c/v/9636f58c6832e9e68f7f10c496d2c6edb3963bbf/image.png
at 2019-02-19 03:30, jw-account said: 現在彈出提示, 是否有問題?
at 2019-02-19 03:31, Support Team said: 是輸入第10行時顯示?
at 2019-02-19 03:31, jw-account said: 儲存時顯示的
at 2019-02-19 03:32, Support Team said: 在第10行,貸方按 Enter 試試
at 2019-02-19 03:32, Support Team said: 再儲存
at 2019-02-19 03:32, jw-account said: 另外, 提示不平, 但已0數
at 2019-02-19 03:35, jw-account said: 取消了10行再入, 仍是一樣
at 2019-02-19 03:36, Support Team said: 是顯示有誤,還是不平?
at 2019-02-19 03:37, jw-account said: 先顯示有誤, 按確定顯示不平
at 2019-02-19 03:38, Support Team said: 第10行,貸方按 Enter ,加1行之後有沒有顯示有誤?
at 2019-02-19 03:38, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6b6491bf702c5a58d5688c/v/c9b8e35e1fda6ebcb9f2a8f5158e66e949937066/image.png
at 2019-02-19 03:39, jw-account said: 沒有
at 2019-02-19 03:39, Support Team said: 儲存時才出現?
at 2019-02-19 03:40, jw-account said: 依家只顯示不平
at 2019-02-19 03:41, Support Team said: 按一次第10行,再按第11行,看看有沒有提示
at 2019-02-19 03:43, jw-account said: 兩樣也顯示
at 2019-02-19 03:43, jw-account said: 是否太多行數?
at 2019-02-19 03:48, Support Team said: 我是指按一次第10行,將第10行轉為修改模式,再按一次第11行,這個動作有沒有提示,不是按儲存
at 2019-02-19 03:53, jw-account said: 兩樣都沒有顯示
at 2019-02-19 03:55, Support Team said: 滑鼠按紅色這裡,鍵盤再按enter,看看輸入的資料有沒有不同
at 2019-02-19 03:56, jw-account said: 那裡?
at 2019-02-19 03:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1d2d1eca296ff411cf1f39f0e5488e8c458e685/圖片.png
at 2019-02-19 03:57, Support Team said: 這裡

2019-02-19-Chat transcript on coweasy.com started on Tuesday,-0156.json

at 2019-02-19 05:59, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6b9656bf702c5a58f2fb36/v/3311a6aa0e25f7e3fcbd6b9f22afb3ecf49ddf26/image.png
at 2019-02-19 05:59, jw-account said: 如果多了數目,會縮細?
at 2019-02-19 06:00, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6b9656bf702c5a58f2fb36/v/e47f1c7b5fbd96c0706f4fcc414cd726127b280e/image.png
at 2019-02-19 06:01, jw-account said: 1,608PCS 縮小了,睇下有無得整整?我覺得好肉酸
at 2019-02-19 06:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7646ec3cf5ab2d6bc69afde13bd4ee60d9b69ad/2019-02-19_14-01-35-quo.mrt_-_Designer.png
at 2019-02-19 06:04, Support Team said: 這張樣式應該是你們同事修改的,請將說明這幾個欄位放到FooterBand1裏面
at 2019-02-19 06:04, jw-account said: 你能幫我修正嗎?
at 2019-02-19 06:05, jw-account said: 是經理做的,我不想challenge 佢
at 2019-02-19 06:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/58b849afb7992b0ada19e7df09907c23482c94d0/17_48-銷售.png
at 2019-02-19 06:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1c781db01932cd2ab38fa8330ea4e153d22d432b/18_00-銷售(出貨).png
at 2019-02-19 06:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/60a8db9e89695343b99dd09be6f8a7bbdc15af6a/18_12-自訂發票.png
at 2019-02-19 06:07, Support Team said: 這裡可以在 報價單-》自訂報價單這裡修改
at 2019-02-19 06:07, jw-account said: 好的,我試下
at 2019-02-19 06:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/33827c4f451b9dff55caafe30b38c299c3b486c7/20_01-Sales_Invoice.png
at 2019-02-19 06:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8645a40db20e42b710ea79e434558be57ee89426/20_25-Sales_Invoice.png
at 2019-02-19 06:08, Support Team said: 修改模板後,按圓形按鈕的File,Save as...,save report as儲存mrt文件到你的電腦
at 2019-02-19 06:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2c76992aec6b0af4602e1e6e0098e20a248050ba/21_19-自訂發票.png
at 2019-02-19 06:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49a2e8bbc538c1f7c1b56323d93df23407587561/21_30-自訂發票.png
at 2019-02-19 06:08, jw-account said: 儲存mrt文件???
at 2019-02-19 06:08, Support Team said: 最後 選擇需要上傳的位置,上傳剛才的mrt文件,這樣系統會更新該模板
at 2019-02-19 06:08, jw-account said: wa...咁煩?不能直接在system內改動嗎?
at 2019-02-19 06:08, Support Team said: 是的,1 進入修改頁面,2 儲存mrt 文件,3 上傳
at 2019-02-19 06:09, jw-account said: 上傳完可以delete?
at 2019-02-19 06:09, Support Team said: 可以的,但我們建議用戶保留文件作為版本管理
at 2019-02-19 06:10, jw-account said: 我只是建議將text純一尺寸,要攪咁多野?
at 2019-02-19 06:10, jw-account said: 統一尺寸
at 2019-02-19 06:50, jw-account said: 我發現入的資料跟列印出來的不一樣
at 2019-02-19 06:50, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6b9656bf702c5a58f2fb36/v/b39597f630fbf5678e20f9dee662affed7b7d2fc/image.png
at 2019-02-19 06:51, Support Team said: 自訂3?

2019-02-19-Chat transcript on coweasy.com started on Tuesday,-0157.json

at 2019-02-19 07:40, jw-account said: 請問解決了未?
at 2019-02-19 07:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d9437e339bdce2c87acc492bc6e1c308cc2ed5ad/圖片.png
at 2019-02-19 07:46, Support Team said: 因為之前刪除了這2欄,先在只顯示規格
at 2019-02-19 07:48, Support Team said: 這個item的規格裏的sku應該入錯了
at 2019-02-19 07:54, jw-account said: 其他的都沒問題,昨天也都問過你們了
at 2019-02-19 07:54, jw-account said: 現在只有這個出了問題!
at 2019-02-19 07:55, jw-account said: 啊~ SORRY, 是我攪錯,我看到是資料入錯了
at 2019-02-19 07:55, jw-account said: SORRY AGAIN!

2019-02-19-Chat transcript on coweasy.com started on Tuesday,-0158.json

at 2019-02-19 08:52, Danny So said: 店舖會有不同的收款方式,可以如何處理及分辨
at 2019-02-19 08:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eb4730ddee3106d171573a58d25f879678659801/-34-21-(主頁)_工程_店舖.png
at 2019-02-19 08:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ecbc8ff304a8c55ded2549952f3e7bd877bb87be/-34-48-工程_店舖分析.png
at 2019-02-19 08:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85364e2d43a460f0812042bae383783f3b29d490/-35-43.png
at 2019-02-19 08:54, Support Team said: 店舖可以設置POS裡面的捷徑,收款科目可以設6個,產品可以最多18個,可以設置最常用的產品
at 2019-02-19 08:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1edb8ca8d918fae9baacb172f82f71d465a75630/06_30-零售.png
at 2019-02-19 08:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e15638830cc01bbf4dab660c5ee65e496ed02462/-36-55-零售.png
at 2019-02-19 08:55, Support Team said: 也可以直接按新增,再再說明輸入收款方式
at 2019-02-19 08:59, Danny So said: 問題係我唔會有庫存量係你地系統入面
at 2019-02-19 09:00, Support Team said: 其實你有沒有庫存並不重要
at 2019-02-19 09:01, Support Team said: 這個主要是選擇產品,讓你出發表示可顯示相關產品名稱
at 2019-02-19 09:01, Support Team said: 發票
at 2019-02-19 09:01, Danny So said: 唔會有發票,因為另有POS系統
at 2019-02-19 09:02, Support Team said: 明白 你主要是想輸入 發票紀錄
at 2019-02-19 09:03, Support Team said: 你指店鋪的收入會直接在會計輸入裏入,不在POS輸入?
at 2019-02-19 09:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/873a6072732d7b58f38260472bc5f1aa664fbf41/53_50-(主頁)_會計.png
at 2019-02-19 09:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a1462ead6dd2f514b4be6a44bd921e1b6921cd4e/16-45-科目列表_.png
at 2019-02-19 09:04, Danny So said: 應該係你地系統我只會輸入收入
at 2019-02-19 09:04, Support Team said: 可以在科目表新增
at 2019-02-19 09:04, Danny So said: 不會一張張輸入
at 2019-02-19 09:04, Support Team said: 可以在科目表新增不同可銀行戶口
at 2019-02-19 09:07, Danny So said: 即係要系會計輸入
at 2019-02-19 09:07, Danny So said: 我無需要係零售輸入
at 2019-02-19 09:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f0cea363ede18a515c9eb3ecf0aa244292de5cfe/2019-02-19_17-11-39-會計人員輸入_-_Google_Chrome.png
at 2019-02-19 09:12, Support Team said: 可以參考這樣輸入不同店鋪,不同的收款科目

2019-02-20-Chat transcript on coweasy.com started on Wednesda-0159.json

at 2019-02-20 03:18, jw-account said: 會計輸入 - 多種貨幣 (現在港幣值轉本幣, 怎樣容易計算? 是否可多於小數5個位?)
at 2019-02-20 03:19, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6cc5a5bf702c5a580c908b/v/b034d4310f465e9e1b3537c97f3add3774d9316e/image.png
at 2019-02-20 03:20, jw-account said: 以上那張, 我要分出3個匯率, 才能完成
at 2019-02-20 03:21, jw-account said: 有沒有方法容易完成?
at 2019-02-20 03:21, Support Team said: 系統的匯率最多入4個位,這點會向開發的同事反映,同事會定期討論優化系統的功能
at 2019-02-20 03:27, jw-account said: 分出3個匯率才能完成兌換, 是否可以的?
at 2019-02-20 03:28, Support Team said: 可以的而且平時入單也可以每張單不同匯率
at 2019-02-20 04:58, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6cc5a5bf702c5a580c908b/v/fb027bd206c412134cab2016d47e91091cb712ff/image.png
at 2019-02-20 04:59, jw-account said: 以上不平, 但為何可儲存?
at 2019-02-20 05:00, jw-account said: 總額不平
at 2019-02-20 05:05, Support Team said: 我們計算過應該是平的,顯示的total可能是四捨五入再加總和,所以有誤差

2019-02-20-Chat transcript on coweasy.com started on Wednesda-0160.json

at 2019-02-20 02:59, Sammi Chau said: 請問銀行支票的支出是否用正數入就可以?
at 2019-02-20 03:00, Support Team said: 支出在出數入
at 2019-02-20 03:00, Support Team said: 打正數便可
at 2019-02-20 03:00, Sammi Chau said: 如果是用excel input?
at 2019-02-20 03:01, Support Team said: excel 則要入負數
at 2019-02-20 03:03, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6cb933bf702c5a58420ac3/v/cc1980b93a0e31048d183e07b2c5ac559493f832/image.png
at 2019-02-20 03:03, Sammi Chau said: $3530的支出, 由支票出, 這樣入正確嗎
at 2019-02-20 03:03, Sammi Chau said: 出數$3530, 入數$0
at 2019-02-20 03:03, Support Team said: 正確
at 2019-02-20 03:06, Sammi Chau said: 另外支票號碼可以在說明input, 還可以打其他內容嗎?
at 2019-02-20 03:07, Sammi Chau said: 打了其他內容 system也能辨認到支票號碼?
at 2019-02-20 03:07, Support Team said: 可隋意打任何內容
at 2019-02-20 03:08, Support Team said: 系統是不能辨認到支票號碼
at 2019-02-20 03:14, Sammi Chau said: 咁如何對齊所有支票號碼?
at 2019-02-20 03:16, Support Team said: 可使用銀行對賬單
at 2019-02-20 03:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d8922f8da7df3612f54d68e8a60ecc5477daf037/image.png
at 2019-02-20 04:48, Sammi Chau said: 人工不會在對賑單內找到?
at 2019-02-20 04:49, Sammi Chau said: 也是經銀行支票出數
at 2019-02-20 04:51, Support Team said: 只要是經銀行戶口入的ENTRY 都可在對賬單找到
at 2019-02-20 05:12, Sammi Chau said: amount due to/from director 應該是哪個科目?
at 2019-02-20 05:12, Support Team said: 董事代收/付
at 2019-02-20 05:13, Sammi Chau said: 要在會計科目表增加?
at 2019-02-20 05:13, Sammi Chau said: 還是在董事代收/付內input?
at 2019-02-20 05:13, Support Team said: 先在會計科目表加一個DIRECTOR A/C
at 2019-02-20 05:14, Support Team said: 再於董事代收/付內input
at 2019-02-20 05:14, Sammi Chau said: 是"流動負債嗎"?
at 2019-02-20 05:15, Support Team said: 是
at 2019-02-20 05:17, Sammi Chau said: 如果銀行內saving A/C轉錢到current A/C科目應入哪個?
at 2019-02-20 05:19, Support Team said: 可選擇其中一個戶口入,若DR CURRENT, 就在SAVING 出數
at 2019-02-20 05:34, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6cb933bf702c5a58420ac3/v/04000bd7c1af5c336db7699ec513bc10306dfa3a/image.png
at 2019-02-20 05:34, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6cb933bf702c5a58420ac3/v/f69acd591ac8be1cf509e0b9255b00030d61ebd3/image.png
at 2019-02-20 05:35, Sammi Chau said: 不知道為什麼在付款頁上會有2019年5月31日的record
at 2019-02-20 05:36, Support Team said: 2018/5/31?
at 2019-02-20 05:36, Support Team said: 因為你當時輸入薪酬時入了2018/5/31
at 2019-02-20 05:36, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6cb933bf702c5a58420ac3/v/6dd87319fbf1cd40e0bed5fb6241e092f64d4d38/image.png
at 2019-02-20 05:37, Support Team said: 是可更改的
at 2019-02-20 05:40, Support Team said: 未付款就可更改日期
at 2019-02-20 05:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5ece650540fcb954b1ab249a9a1908a3a10d357f/image.png
at 2019-02-20 05:45, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6cb933bf702c5a58420ac3/v/bec266b2b601c79f94559132caf652e3f7479683/image.png
at 2019-02-20 05:45, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6cb933bf702c5a58420ac3/v/a4c4420355bef5e4cdaecb04a8c9c0d38e65c7fa/image.png
at 2019-02-20 05:45, Sammi Chau said: 為什麼會出現2019? 而在人工表不見?
at 2019-02-20 05:46, Support Team said: 人工是在支出輸入?
at 2019-02-20 05:47, Sammi Chau said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6cb933bf702c5a58420ac3/v/1ae43e8ff573b1be83354f576ebf0bd69fb203c2/image.png
at 2019-02-20 05:47, Sammi Chau said: 這裡input的
at 2019-02-20 05:48, Support Team said: 員工/提供商都是選 012 MIW?
at 2019-02-20 05:50, Sammi Chau said: 對
at 2019-02-20 05:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9aeaa4d2c2a72c950449bdb8529a2907727d68c1/2019-02-20_13-52-25-(Main_Page)_Payroll_or_Expense_-_Google_Chrome.png
at 2019-02-20 05:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/55643737a25dc92750972d3faee5b1ba8ba65beb/2019-02-20_13-54-04-General_Ledger_-_Google_Chrome.png
at 2019-02-20 05:55, Support Team said: 請看看總分類帳,這個科目有哪些紀錄

2019-02-20-Chat transcript on coweasy.com started on Wednesda-0163.json

at 2019-02-20 09:05, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6d0f96bf702c5a58e33840/v/1ace3432a53011b253691466d25469d92f7f9e02/image.png
at 2019-02-20 09:06, Danny So. said: 我BANK IN 左$入公司戶口
at 2019-02-20 09:07, Danny So. said: D$分別係幾日店舖既CASH SALE收入
at 2019-02-20 09:07, Danny So. said: 係咪咁入法?
at 2019-02-20 09:08, Support Team said: 那應該每天一條紀錄,借Cash,貸銷售之後存入銀行,再入一條,借銀行,貸Cash
at 2019-02-20 09:09, Danny So. said: 因為係一條數入銀行戶口
at 2019-02-20 09:10, Support Team said: 是因為每天的銷售不同的日期,這需要每天分開入一條
at 2019-02-20 09:10, Support Team said: 之後存入銀行,是其他的紀錄,與銷售收入無關
at 2019-02-20 09:17, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6d0f96bf702c5a58e33840/v/b060497c06ed6fd757c2e729ac0fa82fee1a502a/image.png
at 2019-02-20 09:17, Danny So. said: 其實咁應該點入呢??
at 2019-02-20 09:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7dcf8f245e8c8880cb69f88b4524dfa67e356ca5/2019-02-20_17-20-41-會計人員輸入_-_Google_Chrome.png
at 2019-02-20 09:21, Support Team said: 每天一條紀錄,借Cash,貸銷售
at 2019-02-20 09:21, Support Team said: 之後存入銀行,再入一條,借銀行,貸Cash
at 2019-02-20 09:23, Support Team said: 因為收入是2018-12月的,不應該在入銀行才book收入
at 2019-02-20 09:24, Danny So. said: 咁要點做?
at 2019-02-20 09:24, Support Team said: 請參考截圖
at 2019-02-20 09:28, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6d0f96bf702c5a58e33840/v/cb6231b2d4f90d585edf47106e09ff1c740257b4/image.png
at 2019-02-20 09:29, Danny So. said: 但傳票NO同日期都自己跳埋一樣
at 2019-02-20 09:30, Support Team said: 可以先改編號,全部輸入後再改日期
at 2019-02-20 09:36, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6d0f96bf702c5a58e33840/v/8890cc6c8b51fa1fe7c2399d369b5f10a91ef675/image.png
at 2019-02-20 09:36, Danny So. said: 我1至4行改好日期
at 2019-02-20 09:37, Danny So. said: 改第5行時第1及2行又自動改了
at 2019-02-20 09:39, Support Team said: 已向技術同事反映
at 2019-02-20 09:39, Danny So. said: 即時現在什麼都做不了??
at 2019-02-20 09:40, Support Team said: 你可以試試用excel來匯出匯入
at 2019-02-20 09:40, Danny So. said: :sweat_smile:
at 2019-02-20 09:43, Danny So. said: JV編號會自動生成嗎??
at 2019-02-20 09:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/102f14280b29e9aca879e54681fca90018475c09/圖片.png
at 2019-02-20 09:44, Support Team said: 是的,這裡tick了,會自動年月產生編號
at 2019-02-20 09:45, Danny So. said: excel來匯入也可以?
at 2019-02-20 09:47, Support Team said: excel需要用戶輸入編號
at 2019-02-20 09:48, Danny So. said: 咁依定系統有問題,即係做唔到
at 2019-02-20 09:50, Support Team said: 同事正在檢查
at 2019-02-20 09:51, Support Team said: 你可以試試每入一天的數儲存一次

2019-02-21-Chat transcript on coweasy.com started on Thursday-0166.json

at 2019-02-21 02:34, sales@lol-distribution.com. said: 請問點可以將全部庫存資料全部匯出?
at 2019-02-21 02:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d2b108d4cd6d3a7443d888a9d6e1a4e4efb18558/image.png
at 2019-02-21 02:36, Support Team said: "庫存"內有匯出資料FUNCTION
at 2019-02-21 02:37, sales@lol-distribution.com. said: 因為TOTAL 有17頁
at 2019-02-21 02:37, sales@lol-distribution.com. said: 如果我TICK 哂 ALL 但都只匯出第一頁
at 2019-02-21 02:37, sales@lol-distribution.com. said: 如果唔TICK ALL, 佢匯出的EXCEL 是空白的
at 2019-02-21 02:39, Support Team said: 你可先按 "建立"
at 2019-02-21 02:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4f054028793fcc6ce780b44b4de56d4952cc4880/image.png
at 2019-02-21 02:40, Support Team said: 在右面有匯出資料(所有)
at 2019-02-21 02:41, Support Team said: 試試是否下載所有庫存資料
at 2019-02-21 02:41, sales@lol-distribution.com. said: 成功了~ THANKS!
at 2019-02-21 02:42, sales@lol-distribution.com. said: 更改後, 想將整個EXCEL 匯入應該怎樣做?
at 2019-02-21 02:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7d13bb040d928fb22f32e2a822834a2f88bc40d5/image.png
at 2019-02-21 02:44, sales@lol-distribution.com. said: 因為我是某D 產品更正, 如果我用 插入資料(保留原有資料) 會否重覆?
at 2019-02-21 02:44, sales@lol-distribution.com. said: 定佢會自動REPLACE, 不影響總件數?
at 2019-02-21 02:46, Support Team said: will replace 不會重覆
at 2019-02-21 02:47, sales@lol-distribution.com. said: 好, 等我再試下~ THANKS

2019-02-21-Chat transcript on coweasy.com started on Thursday-0168.json

at 2019-02-21 02:07, jw-account said: Opening 兌換差異, 可否 Retained earning DR & CR 平一單數
at 2019-02-21 02:08, Support Team said: 可以
at 2019-02-21 02:16, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6e005ebf702c5a58944ff8/v/c6ae4a69eb42e179b520e8f25bbc1d0453844985/image.png
at 2019-02-21 02:17, jw-account said: 此張不能儲存
at 2019-02-21 02:19, Support Team said: 請逐行再ENTER一次,然後SAVE
at 2019-02-21 02:23, jw-account said: 仍不能Save
at 2019-02-21 02:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2e18b6c3843c239e3376e4c45d53c90c66d7ba60/圖片.png
at 2019-02-21 02:24, Support Team said: 在這裡按一次enter,看看輸入有沒有不同
at 2019-02-21 02:26, jw-account said: 有
at 2019-02-21 02:26, jw-account said: 沒有1行
at 2019-02-21 02:26, jw-account said: 匯率1:1那行
at 2019-02-21 05:24, jw-account said: 兌換本幣後, Vendor Deposit Opening有差異, Retained Earning 也有差異, 但兩個差異又是不一樣
at 2019-02-21 05:26, Support Team said: 都是在RETAINED EARNING 塞番DIFFERENCE
at 2019-02-21 05:29, jw-account said: 已核對一次了, 飯後回來再看多一次

2019-02-21-Chat transcript on coweasy.com started on Thursday-0169.json

at 2019-02-21 03:39, Sammi Chau. said: 請問工程(活動)收入在哪input?
at 2019-02-21 03:39, Support Team said: 是否經BANK?
at 2019-02-21 03:40, Sammi Chau. said: 對方給支票
at 2019-02-21 03:40, Sammi Chau. said: 或bank in
at 2019-02-21 03:40, Support Team said: 都是CURRENT A/C
at 2019-02-21 03:40, Sammi Chau. said: 是
at 2019-02-21 03:41, Support Team said: 可以經銀行月結單輸入或其他會計輸入入數
at 2019-02-21 03:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9ad9309c629a9ca097f37e24bb5c0881443e827f/image.png
at 2019-02-21 03:42, Support Team said: 內有工程(活動)可選
at 2019-02-21 03:43, Sammi Chau. said: 需要先增加"工程"?
at 2019-02-21 03:44, Support Team said: 對
at 2019-02-21 03:46, Sammi Chau. said: 可以用excel input?
at 2019-02-21 03:48, Support Team said: 系統暫沒有EXCEL INPUT 工程資料
at 2019-02-21 03:52, Sammi Chau. said: 用銀行月結單內的excel可以?
at 2019-02-21 04:10, Support Team said: 可以的
at 2019-02-21 05:08, Sammi Chau. said: 收入 excel是入正數?
at 2019-02-21 05:09, Support Team said: 是,入正數
at 2019-02-21 05:35, Sammi Chau. said: 工程的支出在哪input?
at 2019-02-21 05:36, Support Team said: 薪酬/支出
at 2019-02-21 05:37, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6e1ad4bf702c5a5846cfc7/v/9d45d47e42c699bac6700fb35b8f2a1d44cb8792/image.png
at 2019-02-21 05:37, Sammi Chau. said: 紅色字是指?
at 2019-02-21 05:37, Support Team said: 負數
at 2019-02-21 05:37, Sammi Chau. said: 咁採購是指?
at 2019-02-21 05:38, Support Team said: 會計角度,收入是負數的
at 2019-02-21 05:38, Support Team said: 假設收入收取現金,現金是正數,相對的收入是負數
at 2019-02-21 05:39, Support Team said: 一正一負,總數為0,這樣才balance
at 2019-02-21 05:40, Sammi Chau. said: 因為是經銀行轉賑因此是負數?
at 2019-02-21 05:40, Support Team said: 不是
at 2019-02-21 05:40, Support Team said: 這是銀行為正數,收入為負數
at 2019-02-21 05:41, Sammi Chau. said: 咁請問採購是?
at 2019-02-21 05:42, Support Team said: 採購會顯示正數
at 2019-02-21 05:42, Support Team said: 採購和支出會顯示正數
at 2019-02-21 05:42, Sammi Chau. said: 採購是零售行業才需要用?
at 2019-02-21 05:43, Support Team said: 採購批發
at 2019-02-21 05:43, Support Team said: 你們有沒有銷售產品?
at 2019-02-21 05:44, Sammi Chau. said: 一個活動的基本支出, e.g 場地租金 則入"支出"就可以?
at 2019-02-21 05:44, Sammi Chau. said: 沒有
at 2019-02-21 05:45, Support Team said: 是支出

2019-02-21-Chat transcript on coweasy.com started on Thursday-0171.json

at 2019-02-21 06:49, jw-account said: 再核對後, Vendor Deposit & Retained Earnings 與 Audit 相差港幣$0.02
at 2019-02-21 06:50, Support Team said: honestly, it's immaterial
at 2019-02-21 06:59, jw-account said: Print report A4紙上, 不夠位, 可以怎樣做?
at 2019-02-21 07:00, Support Team said: 請試試橫印
at 2019-02-21 07:01, Support Team said: 如橫印也不夠,可以匯出Excel,調整欄寬再列印

2019-02-21-Chat transcript on coweasy.com started on Thursday-0173.json

at 2019-02-21 07:50, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6e57f4bf702c5a58344786/v/52b0a7d1632fe653026ca863939572fc0831d2e1/image.png
at 2019-02-21 07:50, Danny So. said: 改不了做51210
at 2019-02-21 07:50, Danny So. said: 自己跳返去41110
at 2019-02-21 07:51, Support Team said: 這是銷售發票的輸入頁面?
at 2019-02-21 07:51, Danny So. said: YES
at 2019-02-21 07:52, Support Team said: 這裡預設不能選COGS的科目
at 2019-02-21 07:52, Danny So. said: 咁我要做扣減可以用咩
at 2019-02-21 07:53, Support Team said: 是否需要設置為開放可以選COGS?
at 2019-02-21 07:54, Danny So. said: 如何設置?
at 2019-02-21 07:54, Support Team said: 我們安排同事在後台更改設置
at 2019-02-21 07:56, Support Team said: 已開放,請刷新頁面試試
at 2019-02-21 07:56, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6e57f4bf702c5a58344786/v/d6dd1a8ae83edb6327629523dcc9995772f7aa4a/image.png
at 2019-02-21 07:57, Danny So. said: 我要入的數就是這
at 2019-02-21 07:59, Danny So. said: 另外店舖銷售
at 2019-02-21 07:59, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6e57f4bf702c5a58344786/v/891dec9775c3599458ab61bf5e991c5e31fb6d85/image.png
at 2019-02-21 07:59, Danny So. said: 這是按你們昨天教我方法處理
at 2019-02-21 08:00, Support Team said: 15202.98是應收?
at 2019-02-21 08:00, Danny So. said: 但如何處理跟銀行的入數?
at 2019-02-21 08:00, Danny So. said: 是
at 2019-02-21 08:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/532b132b20fdc3367661dff803b7a56197328b71/39_37-銷售.png
at 2019-02-21 08:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49cf36a0328c40265ae148e2c921027b7ce17c42/40_09-收款(客戶).png
at 2019-02-21 08:03, Support Team said: 發票,在這裡收款
at 2019-02-21 08:05, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6e57f4bf702c5a58344786/v/130a53f0617667614e81da00a1c3f1e200094b93/image.png
at 2019-02-21 08:05, Danny So. said: 這個不是發票
at 2019-02-21 08:05, Support Team said: 這是當天已收款
at 2019-02-21 08:05, Danny So. said: 是另一外一個問題
at 2019-02-21 08:05, Danny So. said: 是
at 2019-02-21 08:06, Danny So. said: 但收款可能是現金或其他方式
at 2019-02-21 08:06, Danny So. said: 所以未入銀行
at 2019-02-21 08:07, Danny So. said: 之後入數要如何處理?
at 2019-02-21 08:08, Support Team said: 轉入銀行,在會計輸入,借銀行科目,貸現金/其他方式
at 2019-02-21 08:08, Danny So. said: 應該這樣說
at 2019-02-21 08:08, Danny So. said: 我是零售店
at 2019-02-21 08:09, Danny So. said: 不用你們的系列處理庫存及開零售單據
at 2019-02-21 08:09, Danny So. said: 我現在的處理方法岩唔岩?
at 2019-02-21 08:10, Support Team said: 是可以這樣處理的
at 2019-02-21 08:14, Danny So. said: COGS開放是否需要每個項目處理??
at 2019-02-21 08:15, Support Team said: 現在在發票應該是可以選擇任何COGS科目的
at 2019-02-21 08:16, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6e57f4bf702c5a58344786/v/c561e5b876e02a394f86d5893b749d70e5bbeb31/image.png
at 2019-02-21 08:16, Danny So. said: 不行
at 2019-02-21 08:18, Support Team said: 項目欄位內不能直接輸入數字,需要選擇已登記的項目
at 2019-02-21 08:20, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6e57f4bf702c5a58344786/v/57ffae5332400d82c1c295de9d1beabd883badcd/image.png
at 2019-02-21 08:20, Danny So. said: 登記了
at 2019-02-21 08:21, Support Team said: 6113?
at 2019-02-21 08:21, Danny So. said: 61131
at 2019-02-21 08:22, Danny So. said: 仲有63110
at 2019-02-21 08:22, Support Team said: then you may input this number to search is ok

2019-02-21-Chat transcript on coweasy.com started on Thursday-0174.json

at 2019-02-21 08:12, Ms. Au Yeung. said: 我現在IMPORT EXCEL FILE TO COWEASY
at 2019-02-21 08:12, Ms. Au Yeung. said: BUT FAIL, PLS ADVISE
at 2019-02-21 08:13, Support Team said: import什麼?系統提示什麼?
at 2019-02-21 08:13, Ms. Au Yeung. said: NORMAL
at 2019-02-21 08:13, Ms. Au Yeung. said: NO REMINDER
at 2019-02-21 08:14, Ms. Au Yeung. said: BUT NO DATA IMPORT
at 2019-02-21 08:15, Ms. Au Yeung. said: N00129 is imported!
at 2019-02-21 08:15, Support Team said: 在哪裏import?
at 2019-02-21 08:15, Ms. Au Yeung. said: Bank statement
at 2019-02-21 08:15, Ms. Au Yeung. said: I have imported 1 vr already
at 2019-02-21 08:16, Ms. Au Yeung. said: one is ok
at 2019-02-21 08:16, Ms. Au Yeung. said: other one is not ok
at 2019-02-21 08:20, Support Team said: 請參考模板內的提示,看看有沒有修改/刪除或輸入錯誤
at 2019-02-21 08:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2d913e9067f532df526fef74b564a5c7da536b6d/2019-02-21_16-18-44-BankIO_V4_(1).xls_-_LibreOffice_Calc.png
at 2019-02-21 09:13, Ms. Au Yeung. said: 請幫忙查下, 我們跟據指示已經做好了,但系統依然沒有upload
at 2019-02-21 09:27, Ms. Au Yeung. said: 我們不斷upload, 都好幾次了, 但都不能成功, 請儘快幫忙查出原因
at 2019-02-21 09:32, Support Team said: 我們試過並沒有問題,請檢查是否有刪除或修改不應修改的欄位負數應該用負號,而不是用括號或其他格式

2019-02-22-Chat transcript on coweasy.com started on Friday, -0178.json

at 2019-02-22 06:41, Sammi Chau. said: 請問工程成本在哪入?
at 2019-02-22 06:42, Support Team said: 成本在採購模組輸入

2019-02-22-Chat transcript on coweasy.com started on Friday, -0179.json

at 2019-02-22 06:27, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6f95ddbf702c5a5828362c/v/95712be6dfd93eacf6aae0465dfe707600261d96/image.png
at 2019-02-22 06:27, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6f95ddbf702c5a5828362c/v/2021a7ac593baa08f550117c1aca0fc9635f00d8/image.png
at 2019-02-22 06:28, Danny So. said: 用依個方法輸入咪係收入睇唔到囉
at 2019-02-22 06:38, Support Team said: 是的,這裡只會顯示在銷售模組的數據

2019-02-22-Chat transcript on coweasy.com started on Friday, -0180.json

at 2019-02-22 08:00, kennethnip@chcc-cpa.com. said: 如何取消離職員工的電郵登記?
at 2019-02-22 08:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a5612951c887e174f255626eba69d6283a5aedf3/2019-02-22_16-01-37-CowEasy_CPA_Platform_-_Google_Chrome.png
at 2019-02-22 08:02, Support Team said: 用戶管理,不剔 啟用

2019-02-22-Chat transcript on coweasy.com started on Friday, -0183.json

at 2019-02-22 08:50, Sammi Chau. said: 請問工程成本在哪入? 與支出不同 ?
at 2019-02-22 08:54, Support Team said: 成本在採購模組輸入,成本是銷售的產品的採購或生產的成本成本與支出不同,支出是租金,水電煤,薪酬之類的支出
at 2019-02-22 09:42, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c6fb795bf702c5a587f12b0/v/e317f3f4b73a3a82836affc1b053086c95e09f40/image.png
at 2019-02-22 09:42, Support Team said: 這是在哪個頁面開的?
at 2019-02-22 09:43, Sammi Chau. said: 工程內的一條大數
at 2019-02-22 09:43, Sammi Chau. said: 不能顯示break down
at 2019-02-22 09:43, Support Team said: 工程的報表?
at 2019-02-22 09:44, Support Team said: 工程 / 店舖 分析 ?
at 2019-02-22 09:45, Sammi Chau. said: yes

2019-02-25-Chat transcript on coweasy.com started on Monday, -0185.json

at 2019-02-25 04:53, Sherry Fung. said: 你好, 如何設定發票格式
at 2019-02-25 04:53, Sherry Fung. said: 我想用自己的發票
at 2019-02-25 04:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/96beb959eb08b66c49f6f6cba9a385b610ad48aa/-42-26-Sales_Invoice_.png
at 2019-02-25 04:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8d8a761ebf6bbf20d03ee99e9349abd251ea802e/17_48-銷售.png
at 2019-02-25 04:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6350a6084f2436fe0ca10b29a09e674f24eb5fff/18_00-銷售(出貨).png
at 2019-02-25 04:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/04f3d658780f8ee870ae7af4cd67b5dfa165c35d/18_12-自訂發票.png
at 2019-02-25 04:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2626be034553dfcebbcd95d49d3e63e95e5f8ba4/20_01-Sales_Invoice.png
at 2019-02-25 04:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c6f6561b9cd5bd4e4cfb0aa963d65ec0cfda112/20_25-Sales_Invoice.png
at 2019-02-25 04:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b36c2b9c650fa6f13f2a044e7e47da5a039b974f/21_19-自訂發票.png
at 2019-02-25 04:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b2dc0c854f1c98f55cc988c746b79fbcf81a46b/21_30-自訂發票.png
at 2019-02-25 04:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f6a74aed76f6ab01c52a4697d497e3c7a20f00ab/26_19-銷售(出貨).png
at 2019-02-25 04:57, Support Team said: 發票記錄 -> 自訂發票 -> 修改模板, 編輯修改模板後,按圓形按鈕的File,Save as...,save report as儲存mrt文件到你的電腦選擇需要上傳的位置,上傳剛才的mrt文件,這樣系統會更新該模板上傳後,在發票這裡列印
at 2019-02-25 05:04, Sherry Fung. said: 不太懂用你們的軟件, 而且我們發票格式很簡單, 可否給你模版, 你們公司幫忙修改?
at 2019-02-25 05:05, Sherry Fung. said: 是否需要收費?
at 2019-02-25 05:08, Support Team said: 可以,我們可為你修改表格格式, 一次性收費$1800

2019-02-25-Chat transcript on coweasy.com started on Monday, -0189.json

at 2019-02-25 08:50, Chen Lily. said: Where can I see the subsequent settlement of AR and AP
at 2019-02-25 08:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/03cee3c56cb709262e040d8f14db8eaeaf5ff40d/2019-02-25_16-59-06-(Main_Page)_Stock_-_Google_Chrome.png
at 2019-02-25 08:59, Support Team said: 請試試 Customer Ledger/Supplier Ledger

2019-02-26-Chat transcript on coweasy.com started on Tuesday,-0191.json

at 2019-02-26 08:51, Danny So. said: 請問我月結單重複匯入
at 2019-02-26 08:52, Danny So. said: 所以出現重複項目如何處理
at 2019-02-26 08:52, Support Team said: 重複匯入的請在紀錄刪除
at 2019-02-26 08:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ec2c525ea3bed012c3948d69589bc514b41b0447/2019-02-26_16-53-27-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-02-26 08:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/07114a34ff0c8ae0be5b7728456526d69f100ba2/2019-02-26_16-53-42-Bank_Statement_-_Google_Chrome.png
at 2019-02-26 09:10, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c74f067bf702c5a586f5a74/v/434fbee3a9ebebe7b8aeb7329946f4908d8344d0/image.png
at 2019-02-26 09:11, Danny So. said: 我匯入資料後要如何處理?
at 2019-02-26 09:14, Support Team said: 是指處理什麼?
at 2019-02-26 09:14, Danny So. said: 儲存就可以??
at 2019-02-26 09:15, Danny So. said: 不用對數??
at 2019-02-26 09:15, Support Team said: 匯入是已經儲存了的
at 2019-02-26 09:16, Support Team said: 另外也可以做Bank reconciliation
at 2019-02-26 09:16, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c74f067bf702c5a586f5a74/v/cad9e1ad1ae581e4cc4729b651a2823c2c198ae6/image.png
at 2019-02-26 09:17, Danny So. said: 為什麼出現綠色??
at 2019-02-26 09:18, Support Team said: 綠色是其他單據和這個科目有關的紀錄
at 2019-02-26 09:19, Support Team said: 雙擊可以打開該單據查看
at 2019-02-26 09:23, Danny So. said: 是否可不用理會?
at 2019-02-26 09:24, Support Team said: 這只是提示其他單也和這個科目有關
at 2019-02-26 09:25, Support Team said: 不是有錯誤
at 2019-02-26 09:35, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c74f067bf702c5a586f5a74/v/cdfde94a17ba30952d47b490fa46caee653aade2/image.png
at 2019-02-26 09:35, Danny So. said: 輸入不了??
at 2019-02-26 09:36, Support Team said: 這是用作查看的,不能輸入
at 2019-02-26 09:37, Danny So. said: 我如何將之前的結餘輸入??
at 2019-02-26 09:39, Support Team said: 上年度已核數,可以在科目表,初始餘額輸入
at 2019-02-26 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/780457b1b6c02c6b29b02008b308bc773bc6788d/2019-02-26_17-39-01-科目列表_-_Google_Chrome.png
at 2019-02-26 09:39, Support Team said: 也可以匯入在科目表時輸入
at 2019-02-26 09:56, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c74f067bf702c5a586f5a74/v/36a260bd9da149628879aae477ebeabaad7a4707/image.png
at 2019-02-26 10:01, Danny So. said: 我是否需要在之前零售店收CAHS, EPS, 信用卡等如何跟銀行戶口對數?
at 2019-02-26 10:05, Support Team said: 這些account 之後轉入銀行需要輸入轉賬的transaction
at 2019-02-26 10:06, Danny So. said: 要那裡處理?
at 2019-02-26 10:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ceba6a16fc7c32fe683957407254fb753f1819c4/圖片.png
at 2019-02-26 10:07, Support Team said: 這張應該就是相關的戶口轉數入銀行
at 2019-02-26 10:08, Support Team said: 對數可以查看該天的把balance sheet,或 ledger來查看結餘

2019-02-27-Chat transcript on coweasy.com started on Wednesda-0192.json

at 2019-02-27 04:10, KC. said: 平時輸入哂所有資料 但點樣可以檢查自己有無入錯?
at 2019-02-27 04:11, Support Team said: 你是入什麼?
at 2019-02-27 04:12, Support Team said: 銀行月結單可在對賬表睇
at 2019-02-27 04:12, Support Team said: 或可在總分類賬睇

2019-02-27-Chat transcript on coweasy.com started on Wednesda-0193.json

at 2019-02-27 04:52, Tonie. said: hi, POS 開單的時候有一個MESSAGE 寫Sales amount and Receipt amount unbalance!
at 2019-02-27 04:52, Tonie. said: 請問什麼意思?
at 2019-02-27 04:53, Support Team said: 如收款未收足全張單的SALES AMOUNT, 便會出此MESSAGE
at 2019-02-27 04:58, Tonie. said: 但我鋪頭開單WO, 應該唔關收唔收錢事
at 2019-02-27 05:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bfe8ba915833d5a61fc0de8cc0ec126a29f8d5b2/40_09-收款(客戶).png
at 2019-02-27 05:01, Support Team said: 收足全數便不會出message,收部分錢才出message
at 2019-02-27 05:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fb0235525b98125ad6769041f354aabee33ac9c1/image.png
at 2019-02-27 05:06, Support Team said: 若收錢時上下紅格總數不同,便會有提示

2019-02-27-Chat transcript on coweasy.com started on Wednesda-0194.json

at 2019-02-27 07:14, jw-po@jemsiwn. said: hello, how can i send the PO by email?
at 2019-02-27 07:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a09ecf03221f4a4e10560ae06e704706f740013a/2019-02-27_15-16-33-採購訂單_-_Google_Chrome.png

2019-02-27-Chat transcript on coweasy.com started on Wednesda-0195.json

at 2019-02-27 06:23, danielkwok@chcc-cpa.com. said: Hi, I want import the chart of account into the system, but now I want to delete all the previous import and re-open again. How to do?
at 2019-02-27 06:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cb41a2b5c31744e212dd79f53aeca243bd2d0000/26-26-科目列表.png
at 2019-02-27 06:25, Support Team said: 如果是新開的,沒有輸入發票或其他資料,可以選“空白模板”,清空現有的科目
at 2019-02-27 06:26, Support Team said: 如已輸入數據,需要用戶逐個科目確認刪除
at 2019-02-27 06:26, Support Team said: 如匯入的科目編號沒有錯,可以修改excel再匯入,這樣Excel會覆蓋相同編號的科目
at 2019-02-27 06:27, danielkwok@chcc-cpa.com. said: where to find the delete key?
at 2019-02-27 06:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c80525b6feb38265fcdc8cea1f4a3af2578df05/2019-02-27_14-27-53-科目列表_-_Google_Chrome.png
at 2019-02-27 06:30, danielkwok@chcc-cpa.com. said: if we delete one by one ?
at 2019-02-27 06:33, Support Team said: 是的
at 2019-02-27 06:43, danielkwok@chcc-cpa.com. said: my company have no stock trading, iwe are a service provide company, but in chart of account, stock account already exist, how to delete?
at 2019-02-27 06:52, Support Team said: 有些科目,由於是control account, 雖然沒有用, 但也不需要刪除的
at 2019-02-27 09:42, danielkwok@chcc-cpa.com. said: Hi, how to print the chart of account?
at 2019-02-27 09:42, Support Team said: you export to excel and print
at 2019-02-27 09:42, Support Team said: you can export to excel and print

2019-02-27-Chat transcript on coweasy.com started on Wednesda-0196.json

at 2019-02-27 09:54, Desmond Lam. said: 想問,同事不可刪除已開了的發票,但開完可改銷售是0,不是一樣?
at 2019-02-27 09:57, Support Team said: 刪除後沒有紀錄,而將發票金額改為0會留有紀錄
at 2019-02-27 09:58, Support Team said: 另外,系統有Void單功能,可以保留原有發票資料,而不會影響會計賬目和庫存數量

2019-02-28-Chat transcript on coweasy.com started on Thursday-0198.json

at 2019-02-28 03:13, info. said: how to export the bank excel sheet ?
at 2019-02-28 03:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/00d99c36bb50b968b1ee3c47b218e16e046cf81a/image.png
at 2019-02-28 03:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ed211520fb43df8a34a0608b573e78769fdfa785/image.png
at 2019-02-28 03:16, info. said: i got it la
at 2019-02-28 03:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/94862f7d3cae1fc2760c057e2528ce9b1f16f340/image.png
at 2019-02-28 03:17, Support Team said: 按此便能匯出空白EXCEL以作輸入

2019-02-28-Chat transcript on coweasy.com started on Thursday-0199.json

at 2019-02-28 02:31, Jim. said: When we use the system's email to email the PO, the format changed and could not show the english and chinese item description. Please check it out and help to correct.
at 2019-02-28 02:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/59d9fdc915bf9cc9adf1944d6efdfef3f7747574/2019-02-28_10-34-39-Custom_Purchase_Order_-_Google_Chrome.png
at 2019-02-28 02:36, Support Team said: 在自訂這裡,選模板,print一次系統會儲存選項,之後的電郵才會用該模板出PDF附件
at 2019-02-28 02:46, Jim. said: Once for all, isn't it?
at 2019-02-28 02:47, Support Team said: yes
at 2019-02-28 02:47, Jim. said: Thanks, I will try

2019-02-28-Chat transcript on coweasy.com started on Thursday-0200.json

at 2019-02-28 02:31, danielkwok@chcc-cpa.com. said: hi, how to issue a debit note to customer? In accounting input, we have to DR A/R and CR commission income.
at 2019-02-28 02:32, danielkwok@chcc-cpa.com. said: We also have to print out the debit note and mail to our customers. How to print out the debit note?
at 2019-02-28 02:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ea7db2b80d2358670ceeabef17e05d7a7c8aff7f/image.png
at 2019-02-28 02:35, Support Team said: 在"發票"內有自訂欠款通知書
at 2019-02-28 02:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0882cd92272ce2094ab1dc0407c6d29b2ee4fadd/image.png
at 2019-02-28 02:36, Support Team said: 產生後便可印製出來(PDF)
at 2019-02-28 02:37, Support Team said: 亦可儲存成PDF FILE再電郵給客戶
at 2019-02-28 02:41, danielkwok@chcc-cpa.com. said: Hi, if we want to issue credit note to a vendor, how to issue? We have to DR Commission paid expenses and CR A/P
at 2019-02-28 02:43, Support Team said: we do not have credit note function

2019-02-28-Chat transcript on coweasy.com started on Thursday-0201.json

at 2019-02-28 05:10, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c77623bbf702c5a581a3acf/v/db123d1eea047639e4cb6d672d6e578501aa94a4/image.png
at 2019-02-28 05:12, jw-account said: 剛取消 JV1804006 傳票, 但AP 仍見到有此項
at 2019-02-28 05:12, jw-account said: 即第一行
at 2019-02-28 05:14, Support Team said: 要在採購單紀錄取消,不是在付款頁面取消
at 2019-02-28 05:17, jw-account said: 已取消了可以怎樣修正?
at 2019-02-28 05:18, Support Team said: 要重新輸入了
at 2019-02-28 05:19, jw-account said: 是否回重覆的? 因之前入錯日子所以取消的
at 2019-02-28 05:19, Support Team said: 不會
at 2019-02-28 05:38, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c77623bbf702c5a581a3acf/v/c954711e5a323b5616b2f92ac9cb5a02a17ace10/image.png
at 2019-02-28 05:38, jw-account said: 重做那張Voucher, 兌換差異已不同了
at 2019-02-28 05:38, jw-account said: 之前那張是 -39.11
at 2019-02-28 05:39, Support Team said: 之前的匯率有沒有不同?這張是RMB1.1628
at 2019-02-28 05:39, jw-account said: 沒有
at 2019-02-28 05:40, jw-account said: 之前有列印出來
at 2019-02-28 05:41, jw-account said: 同現在列印格式已有不同了
at 2019-02-28 05:42, Support Team said: 系統的付款應該是沒有列印功能的,你是怎樣列印?
at 2019-02-28 05:43, Support Team said: 你可以對比一下,之前和現在是哪裡不同
at 2019-02-28 05:44, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c77623bbf702c5a581a3acf/v/978d2c16c17a5c3747b33fc6d48e572d10eb457e/image.png
at 2019-02-28 05:44, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c77623bbf702c5a581a3acf/v/222c0f48e2450a877047a8b64e870e6283925ef6/image.png
at 2019-02-28 05:45, Support Team said: 之前那張,是直接輸入HKD,沒有RMB1.1628
at 2019-02-28 05:48, jw-account said: 是入人民幣的
at 2019-02-28 05:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6ac3df717f53f9a482a0c40764f1497627e2ca79/圖片.png
at 2019-02-28 05:48, Support Team said: 這是直接輸入HKD
at 2019-02-28 05:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f76057fac42a48ec9fcb98988ffc2c9efb5a7c47/圖片.png
at 2019-02-28 05:49, Support Team said: 這才是RMB

2019-02-28-Chat transcript on coweasy.com started on Thursday-0202.json

at 2019-02-28 05:27, Sammi Chau. said: 請問如果員工代支了文具$100, 輸入時科目應選員工往來或是選文具支出?
at 2019-02-28 05:28, Support Team said: "科目"入文具支出,"出數"打銀碼

2019-02-28-Chat transcript on coweasy.com started on Thursday-0203.json

at 2019-02-28 07:02, Antony Lee. said: 請問如何更改第三層會計科目?
at 2019-02-28 07:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2d910ee2b39fb7deb655d6ace85fbc037c2a4d3d/2019-02-28_15-03-48-Chart_of_Accounts_-_Google_Chrome.png
at 2019-02-28 07:04, Support Team said: 按這裡

2019-02-28-Chat transcript on coweasy.com started on Thursday-0204.json

at 2019-02-28 09:31, jw-account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c77a841bf702c5a58e796d1/v/b8906c744ba9ee2231066dec44ee5f279af7250b/image.png
at 2019-02-28 09:31, jw-account said: 如果付供應商余額, 1) & 2) 位置 是否需要一起冲數
at 2019-02-28 09:33, Support Team said: 實付多少?一不一起充數都可以,實際付款多少就輸入多少
at 2019-02-28 09:36, jw-account said: 實付余數RMB46858.53
at 2019-02-28 09:37, jw-account said: 1) 是發票總額 2) 是30% Deposit
at 2019-02-28 09:37, jw-account said: 現在是付余數70%
at 2019-02-28 09:39, Support Team said: 即是這次是一起冲

2019-02-28-Chat transcript on coweasy.com started on Thursday-0205.json

at 2019-02-28 09:33, Danny So. said: 我的店有幾個方式收款
at 2019-02-28 09:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/246735d7941b2ef308aa73d5fa8f50bfff5bddff/-34-21-(主頁)_工程_店舖.png
at 2019-02-28 09:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f429c2c5de609ea35e43ec73a3b661b1afd46488/-34-48-工程_店舖分析.png
at 2019-02-28 09:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/13f9e1315f69986822ce7ab7e30eb9efda383eae/-35-43.png
at 2019-02-28 09:34, Support Team said: 可以設置店鋪,設置POS裡面的捷徑,收款科目可以設6個,產品可以最多18個,可以設置最常用的產品
at 2019-02-28 09:35, Danny So. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c77aa86bf702c5a5814654a/v/cf08dc3dca0fc98cbe55ff21845a58a9fa8816aa/image.png
at 2019-02-28 09:35, Danny So. said: 現金我當然可以直接對數
at 2019-02-28 09:36, Danny So. said: 但信用卡等需要扣除手續費後才入數我司帳戶
at 2019-02-28 09:36, Danny So. said: 要如何處理?
at 2019-02-28 09:38, Support Team said: DR Bank,DR Bank Charge,CR Revenue
at 2019-02-28 09:39, Danny So. said: 係邊度處理??
at 2019-02-28 09:40, Support Team said: 同樣是這個界面
at 2019-02-28 09:40, Danny So. said: 1結單??
at 2019-02-28 09:40, Danny So. said: 月結單??
at 2019-02-28 09:41, Support Team said: 你截圖的界面應該是會計人員輸入
at 2019-02-28 09:41, Danny So. said: 還是其他會計輸入?
at 2019-02-28 09:45, Support Team said: 兩個界面都可以,如果識會計,在會計人員輸入界面這裡可以直接輸入Debit Credit

2019-03-01-Chat transcript on coweasy.com started on Friday, -0206.json

at 2019-03-01 04:34, jw-sales@jemswin.com. said: 請問怎麼做到入倉出倉的倉存記錄 ?
at 2019-03-01 04:35, Support Team said: 是否轉倉?
at 2019-03-01 04:35, jw-sales@jemswin.com. said: 有沒指引 ?
at 2019-03-01 04:36, jw-sales@jemswin.com. said: 有沒倉存管理指引 ?
at 2019-03-01 04:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/abab49cd20bcb7b067bd20750fd676b45c6c802e/image.png
at 2019-03-01 04:37, Support Team said: 可參考這個
at 2019-03-01 04:40, jw-sales@jemswin.com. said: 開不到
at 2019-03-01 04:40, jw-sales@jemswin.com. said: "You do not have the access right to enter this module!" 如此說
at 2019-03-01 04:40, Support Team said: 是否無權限開?
at 2019-03-01 04:41, Support Team said: 那要搵ADMIN開通
at 2019-03-01 04:41, jw-sales@jemswin.com. said: 你地沒gulideline給我 ?
at 2019-03-01 04:42, Support Team said: 因系統經常作出更新,故未能及時UPDATE GUIDELINE

2019-03-01-Chat transcript on coweasy.com started on Friday, -0211.json

at 2019-03-01 08:00, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c78e1bbbf702c5a58a7e31e/v/2ea98952bfde86bf2e63b8be07df10996b28c0c1/image.png
at 2019-03-01 08:01, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c78e1bbbf702c5a58a7e31e/v/21dc1acf49a30768a11f706a1fcdd347cdde99a0/image.png
at 2019-03-01 08:01, Sammi Chau. said: IF some of our member are free to join , there's no 金額
at 2019-03-01 08:01, Sammi Chau. said: how to fill in the form?
at 2019-03-01 08:03, Support Team said: 這需要發票界面輸入,在金額輸入0,但需要輸入備註
at 2019-03-01 08:04, Support Team said: 匯入暫時不支持0金額,這點已向開發的同事反映,同事會定期討論優化系統的功能、

2019-03-01-Chat transcript on coweasy.com started on Friday, -0213.json

at 2019-03-01 08:11, Louis Lau. said: 可以有七名用戶嗎?
at 2019-03-01 08:13, Support Team said: 可以的 我們也有客戶試過購買超過五個用戶
at 2019-03-01 08:14, Louis Lau. said: I see.
at 2019-03-01 08:14, Support Team said: 當你購買完第一次之後 ,介面中上方會出現購買額外用戶的頁籤, 到時候如需查詢可以再找我們

2019-03-01-Chat transcript on coweasy.com started on Friday, -0214.json

at 2019-03-01 06:38, Chan. said: i can't see the payment method on the "retail Screen
at 2019-03-01 06:39, Support Team said: please follow up the pictures below
at 2019-03-01 06:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/8f3e731b0fbfa753e448f8d0efec6bb79c173d00/image.png
at 2019-03-01 06:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/b7345440bc9085b9c064641bb7b99286c45b29c4/image.png
at 2019-03-01 06:41, Chan. said: yes, i did
at 2019-03-01 06:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/caead6466afe9b86dd04b478c75686b4b4a1469b/image.png
at 2019-03-01 06:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/7138e08187ad8210e2108e25f23a96b174a616a3/image.png
at 2019-03-01 06:43, Chan. said: i see
at 2019-03-01 06:43, Chan. said: understand
at 2019-03-01 06:43, Chan. said: and about the POS product shortcut , can show photo ?
at 2019-03-01 06:43, Chan. said: i uploaded the photo , can't display
at 2019-03-01 06:44, Support Team said: For the stock button display, it cannot show the pictures, it shows the product names.
at 2019-03-01 06:45, Support Team said: but we have reported to our technical team
at 2019-03-01 06:46, Support Team said: we may incorporate to display either picture or name for user to click in future
at 2019-03-01 06:46, Chan. said: yes. it will be better
at 2019-03-01 06:47, Chan. said: because i tried upload picture , then even the words also can not be displayed
at 2019-03-01 06:47, Support Team said: currently the pictures can be displayed in invoice mainly
at 2019-03-01 06:47, Chan. said: i see
at 2019-03-01 06:47, Support Team said: anyway, we will do it in short run
at 2019-03-01 06:47, Chan. said: how many stock button can be displayed on the Retail shop
at 2019-03-01 06:47, Chan. said: we have many items
at 2019-03-01 06:48, Support Team said: 6x3 = 18 items
at 2019-03-01 06:49, Chan. said: i see
at 2019-03-01 06:49, Support Team said: per each category
at 2019-03-01 06:52, Chan. said: why it show this
at 2019-03-01 06:52, Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c78d2e1bf702c5a58a3be13/v/0298d5ca5f0385384359f9c53b91213b30ee77bd/圖片.png
at 2019-03-01 06:52, Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c78d2e1bf702c5a58a3be13/v/a6b9795a98995a9c9981e668633b21ff889cba06/圖片.png
at 2019-03-01 06:53, Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c78d2e1bf702c5a58a3be13/v/4ad3a210ad77ca7a13c3306d73856acda1add2be/圖片.png
at 2019-03-01 06:53, Chan. said: even i type 399
at 2019-03-01 06:53, Chan. said: still show this message
at 2019-03-01 06:54, Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c78d2e1bf702c5a58a3be13/v/871189d10e2709e83bce0bfb929ee98ee9403beb/圖片.png
at 2019-03-01 06:55, Chan. said: i dont understand
at 2019-03-01 06:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/13a76008d73d681d43d5dc2fb2168bd029886b1d/圖片.png
at 2019-03-01 06:56, Support Team said: 收款方式,收款金額是在這裡
at 2019-03-01 06:57, Support Team said: 最下面哪裡只是用作計算找續金額
at 2019-03-01 06:57, Chan. said: just for casher to check and reference only ?
at 2019-03-01 06:57, Support Team said: 是的
at 2019-03-01 07:02, Chan. said: if i want to set my invoice format ot template , can i do it in the system ?
at 2019-03-01 07:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/09fbd343c08647be96f13950bed034e70f9b4f1e/18_00-銷售(出貨).png
at 2019-03-01 07:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/61cd69730a96dc257409040ae4171841775a4fb1/17_48-銷售.png
at 2019-03-01 07:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/573111e11b4ca85dcad1532983712caaa7e814ac/18_12-自訂發票.png
at 2019-03-01 07:03, Support Team said: 發票記錄 -> 自訂發票 -> 修改模板, 編輯
at 2019-03-01 07:03, Support Team said: 是POS發票?
at 2019-03-01 07:03, Support Team said: POS請由零售紀錄開始-> 自訂發票 -> 修改模板, 編輯
at 2019-03-01 07:03, Chan. said: yes ,
at 2019-03-01 07:03, Chan. said: also other invoice
at 2019-03-01 07:03, Chan. said: and i just put the reccord
at 2019-03-01 07:04, Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c78d2e1bf702c5a58a3be13/v/d037c3c36d6fc173d5b28fda4afcb6481f68997f/圖片.png
at 2019-03-01 07:04, Chan. said: but no data show on dashboard
at 2019-03-01 07:04, Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c78d2e1bf702c5a58a3be13/v/b08812091c9621207aa71d9b1a5b1ee2af049464/圖片.png
at 2019-03-01 07:05, Support Team said: dashboard是每天凌晨自動更新的,用戶也可以手動更新
at 2019-03-01 07:05, Chan. said: i see
at 2019-03-01 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/833791a4e5e16f88b14f918ae5704f0ff8fdb136/2019-03-01_15-05-05-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-03-01 07:06, Support Team said: 另外,修改模板後,按圓形按鈕的File,Save as...,save report as儲存mrt文件到你的電腦
at 2019-03-01 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/608df6361cba02e90a242d21d580d53c84e42b66/20_01-Sales_Invoice.png
at 2019-03-01 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4255fd9851071c43346b6b486b1afc34e8f4d41a/20_25-Sales_Invoice.png
at 2019-03-01 07:06, Support Team said: 選擇需要上傳的位置,上傳剛才的mrt文件,這樣系統會更新該模板
at 2019-03-01 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a11e40222e133f6608d1ddb0bdb4f3cd3c0db86e/21_19-自訂發票.png
at 2019-03-01 07:06, Chan. said: i see .
at 2019-03-01 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/37bd05798e1cc034469962a409885d65de7b8cdc/21_30-自訂發票.png
at 2019-03-01 07:09, Chan. said: i see . let me to study it
at 2019-03-01 07:11, Chan. said: this format is for commercial invoice
at 2019-03-01 07:11, Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c78d2e1bf702c5a58a3be13/v/f9940f7a283c3ed535ca1520429dd66e8b7f9a48/圖片.png
at 2019-03-01 07:11, Chan. said: if for POS invoice , will be small
at 2019-03-01 07:11, Chan. said: and simple
at 2019-03-01 07:12, Support Team said: 系統預設的POS發票是用於80MM熱感打印機的,
at 2019-03-01 07:12, Chan. said: where to set likek this ?
at 2019-03-01 07:12, Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c78d2e1bf702c5a58a3be13/v/23a3208e80240fda7c69994e943252bc284633db/圖片.png
at 2019-03-01 07:12, Support Team said: 其他的才是A4
at 2019-03-01 07:12, Chan. said: same location to set ?
at 2019-03-01 07:12, Chan. said: i see
at 2019-03-01 07:13, Chan. said: if to save the cost , we can make it for A5 to print from inkjet printer
at 2019-03-01 07:13, Chan. said: am i correct ?
at 2019-03-01 07:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/debba5b5e7677cec59c0ed4072227b0547f30de3/2019-03-01_15-12-52-(主頁)_銷售_-_Google_Chrome.png
at 2019-03-01 07:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5dbd7edf66195f2ff1a8f38c631006203a8d1b25/2019-03-01_15-13-04-紀錄_零售_-_Google_Chrome.png
at 2019-03-01 07:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ba0ebed7dde75481f72d093b037a3056381d312d/2019-03-01_15-13-15-單據格式_-_Google_Chrome.png
at 2019-03-01 07:14, Support Team said: 零售這樣進入修改頁面,其他單據也是由對應的紀錄開始
at 2019-03-01 07:14, Chan. said: i see.
at 2019-03-01 07:14, Chan. said: let me try it
at 2019-03-01 07:14, Chan. said: seems the software can fit with my business
at 2019-03-01 07:14, Chan. said: thanks for your help
at 2019-03-01 07:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/836c9dff72708502fa48a75bbef3d81882920313/2019-03-01_15-14-50-Cash_Invoice_-_Google_Chrome.png
at 2019-03-01 07:15, Support Team said: 可以在這裡改尺寸
at 2019-03-01 07:15, Chan. said: as we may just buy inkjet printer to print A5 size invoice , just need to set here , right ?
at 2019-03-01 07:16, Support Team said: 是的,不同的尺寸在這裡設置
at 2019-03-01 07:16, Chan. said: o.k
at 2019-03-01 07:21, Chan. said: also as our company have both business , one is for oversea exporting , one is POS retail now . Can we sperate two account in this system ? So that we can easy for Audit sperately .
at 2019-03-01 07:24, Support Team said: 這是2間公司?需要給2盤數會計師樓核數?
at 2019-03-01 07:27, Chan. said: yes. may be . because in the retails , they need to Audit after the contract , but we dont want they can see our oversea business
at 2019-03-01 07:29, Chan. said: because some system is alllowed different account in same system
at 2019-03-01 07:30, Support Team said: 不同公司不同帳套需要註冊不同帳號
at 2019-03-01 07:30, Chan. said: i see
at 2019-03-01 07:36, Chan. said: i have another question , like the Retails function . even i dodnt have purchase the goods , no real inventory QTY , but i still can sell the product in Retail
at 2019-03-01 07:36, Chan. said: are they sperate or different concept ?
at 2019-03-01 07:37, Chan. said: can you understand my question ?
at 2019-03-01 07:40, Chan. said: is the "Sale " and "Retail " are different ?
at 2019-03-01 07:43, Support Team said: 在系統批發和零售界面都可以在輸入採購前出發票,可以負數銷售的
at 2019-03-01 07:44, Chan. said: i only see "零售" , where is "批發"?
at 2019-03-01 07:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b6776ecae0efbe71ef6eea22415ebfb0a6bf0fe/2019-03-01_15-44-36-(主頁)_銷售_-_Google_Chrome.png
at 2019-03-01 07:45, Support Team said: 發票(出貨)這裡是去應收賬款
at 2019-03-01 07:45, Chan. said: i see . this is "批發"
at 2019-03-01 07:45, Support Team said: 批發一般在這裡輸入
at 2019-03-01 07:46, Chan. said: if for oversea business , also use "批發"
at 2019-03-01 07:47, Support Team said: 是的
at 2019-03-01 07:47, Chan. said: i see
at 2019-03-01 07:49, Chan. said: for example , if i purchase products from factory , then put in inventory . when i sell the product in retails , will it also deduct the QTY from inventory automatically ? or i need special setting ?
at 2019-03-01 07:51, Support Team said: 是的,輸入採購,庫存就會自動入倉輸入發票,就會自動出倉
at 2019-03-01 07:58, Chan. said: o.k
at 2019-03-01 07:58, Chan. said: sorry for asking too much question
at 2019-03-01 07:58, Chan. said: let me to try all function in these few days first
at 2019-03-01 07:59, Chan. said: then i will ask you at once next week. Have a great weekend

2019-03-01-Chat transcript on coweasy.com started on Friday, -0215.json

at 2019-03-01 05:57, Canny Yu. said: 我改完單個格式, 變晒亂碼
at 2019-03-01 06:21, Support Team said: 如有中文,字體應該選Arial Unicode MS,或新細明體等中文字體,如果選Arial,Times New Roman這些英文字體,PDF是不能顯示中文的
at 2019-03-01 06:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/53a9f9cff924795f5b2d2232281bad84ce09e3af/font.png
at 2019-03-01 06:23, Canny Yu. said: 佢係出ERROR
at 2019-03-01 06:25, Canny Yu. said: 我WHATSAPP 比你地?
at 2019-03-01 06:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5fe0e65534288e55b92843167b9821431ace061c/2019-03-01_14-25-35-自訂發票_-_Google_Chrome.png
at 2019-03-01 06:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c1bf0164888d89e5efcb6564144738b4d9896a36/2019-03-01_14-25-24-Sales_Invoice_-_Google_Chrome.png
at 2019-03-01 06:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/35ed7eb23e2746c15269eec47247552f97ceab2a/2019-03-01_14-25-51.png
at 2019-03-01 06:27, Support Team said: 在另一個模板,編輯,打開有問題的mrt
at 2019-03-01 06:27, Support Team said: 看看report checker顯示有什麼Error
at 2019-03-01 06:29, Canny Yu. said: 有36個warning
at 2019-03-01 06:30, Canny Yu. said: 我點影相比你睇
at 2019-03-01 06:30, Support Team said: 不用理warnring
at 2019-03-01 06:31, Support Team said: 鍵盤按 Print Screen,在這裡Ctrl+V可以發截圖
at 2019-03-01 06:31, Canny Yu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c78c198bf702c5a588ca66f/v/d1f32b8c6eab60ebfd163bd48ff040c8193f81f7/image.png
at 2019-03-01 06:31, Canny Yu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c78c198bf702c5a588ca66f/v/393cbc35bebbfd1cc5ba7bc5dce82f39578b5f7d/image.png
at 2019-03-01 06:32, Canny Yu. said: 有問題嗎
at 2019-03-01 06:33, Support Team said: 這是有問題的MRT?
at 2019-03-01 06:33, Support Team said: 看看preview顯示什麼?
at 2019-03-01 06:34, Canny Yu. said: 是的
at 2019-03-01 06:35, Canny Yu. said: preview as PDF無反應
at 2019-03-01 06:38, Support Team said: preview沒有顯示是什麼問題?
at 2019-03-01 06:39, Canny Yu. said: 無, 按下去無野顥示
at 2019-03-01 06:39, Support Team said: send mrt 給我們檢查一下
at 2019-03-01 06:41, Canny Yu. said: 點SEND
at 2019-03-01 06:42, Canny Yu. said: 呢個?
at 2019-03-01 07:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/e88a2d58d3ea2fd15bc007be94da065261e229a9/image.png
at 2019-03-01 07:25, Support Team said: 直接輸入的文字,不要用 括號:{}
at 2019-03-01 07:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cfdfa99c979e755f9c535db32e451a6448b6f2ec/-47-54-Sales_Invoice.mrt.png
at 2019-03-01 07:28, Canny Yu. said: 只有一個問題?
at 2019-03-01 07:29, Support Team said: 是的,都是Text75這個欄位

2019-03-01-Chat transcript on coweasy.com started on Friday, -0216.json

at 2019-03-01 09:26, Accounting. said: hi, I have create a group code in CRM data, how can i amend the code number?
at 2019-03-01 09:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e6b7a3cd5a9f2761d768fa8fb96c06f4ce35de13/_12-08-37-客戶資源管理.png
at 2019-03-01 09:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/10e80ddba04fbade91557d5a66ef437628f83218/_12-08-53-組別_(客戶).png
at 2019-03-01 09:27, Support Team said: 這裡修改
at 2019-03-01 09:29, Accounting. said: noted with thanks

2019-03-02-Chat transcript on coweasy.com started on Friday, -0218.json

at 2019-03-02 09:31, Admin. said: 凍結日期設定 日期如何填寫\
at 2019-03-02 09:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7f24df1953289878392a46e60e2c34d8b5514de8/44-53-公司設定.png
at 2019-03-02 09:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae8b9315d018a80cba1f44844475457db9afd7e3/2019-03-01_17-32-50-公司設定_-_Google_Chrome.png
at 2019-03-02 09:34, Support Team said: 公司設定,凍結日期可以選,開始日期前的一個月內開始
at 2019-03-02 09:37, Admin. said: we want to enter the opening balance of 2019.1.1 , which is the c/f of 2018,12.31
at 2019-03-02 09:37, Admin. said: which date i should enter
at 2019-03-02 09:38, Support Team said: 凍結日期選 2018-12-31之前,
at 2019-03-02 09:38, Admin. said: e.g 2018.11.1?
at 2019-03-02 09:38, Support Team said: 初始餘額的日期選 年結的2018-12-31
at 2019-03-02 09:39, Support Team said: 凍結日期 可以選 2018-12-01 至2018-12-30

2019-03-04-Chat transcript on coweasy.com started on Monday, -0219.json

at 2019-03-04 04:34, V1550837334688636 said: 想想問下 如我買一個user 係米 支持我 開將個 ledger?
at 2019-03-04 04:34, V1550837334688636 said: 即一個user support 兩三間公司?
at 2019-03-04 04:35, Support Team said: 一個帳號應該只輸入一間公司的數
at 2019-03-04 04:37, V1550837334688636 said: 咁如果我有兩間公司 咁要點買? 可否under 同一user ID?
at 2019-03-04 04:38, Support Team said: 那要註冊2個賬戶,不同的登入電郵

2019-03-04-Chat transcript on coweasy.com started on Monday, -0220.json

at 2019-03-04 04:44, V1550837334688636 said: 我想間 同一user ID 可 control 兩間公司賬?
at 2019-03-04 04:44, Support Team said: 一個帳號應該只輸入一間公司的數
at 2019-03-04 04:45, Support Team said: 如需2間公司,需要註冊2個賬戶,不同的登入電郵
at 2019-03-04 04:46, V1550837334688636 said: 咁如果同一人要入幾間公司數咁點算
at 2019-03-04 04:47, Support Team said: 都是要用不同的登入電郵註冊2個賬戶
at 2019-03-04 04:48, V1550837334688636 said: 咁好吾方便
at 2019-03-04 04:48, Support Team said: 請問有多少間公司賬?是會計師樓或者會計服務公司?
at 2019-03-04 04:48, V1550837334688636 said: 是醫療中心
at 2019-03-04 04:49, V1550837334688636 said: 但當中會開幾間 分別做不同的service
at 2019-03-04 04:49, V1550837334688636 said: 吾都無咁多 email
at 2019-03-04 04:50, V1550837334688636 said: 在?
at 2019-03-04 04:52, V1550837334688636 said: 同時會有機會 轉來轉去 入 命因有化收代付
at 2019-03-04 04:52, Support Team said: 會計師樓或者會計服務公司可以提供另一個CPA平台,可以一個用戶管理多間公司帳套但一般中小企只能一個登入電郵各用一間公司
at 2019-03-04 04:53, V1550837334688636 said: 咁有無一些平台可以適合我?
at 2019-03-04 04:56, Support Team said: 我們有服務可以將不同公司整合為同一用戶管理,但這項服務需要收取setup fee請問有多少間公司需要這樣整合,可以轉交給同事和你跟進
at 2019-03-04 04:57, V1550837334688636 said: 我們其實用緊你們demo
at 2019-03-04 04:57, V1550837334688636 said: 如果 ok 會先買user
at 2019-03-04 04:57, V1550837334688636 said: 因我們是新開的
at 2019-03-04 04:59, V1550837334688636 said: 將會過兩三個月 會開其他我估三間左右的部公司
at 2019-03-04 04:59, V1550837334688636 said: 所以想先問下
at 2019-03-04 04:59, Support Team said: 好的,可以先試用,訂購後再聯絡我們,可以之後再整合
at 2019-03-04 05:00, V1550837334688636 said: If 4間公司set up fee 大約多少錢呢?
at 2019-03-04 05:00, V1550837334688636 said: 我們全部都是 醫療 行業
at 2019-03-04 05:00, V1550837334688636 said: 簡單入賬
at 2019-03-04 05:00, V1550837334688636 said: 我要做budget
at 2019-03-04 05:02, V1550837334688636 said: 問多一件事 我見你們有好多auditor
at 2019-03-04 05:02, V1550837334688636 said: 有audit service 提供?
at 2019-03-04 05:03, Support Team said: 是的,我們可以轉介給auditor做核數

2019-03-04-Chat transcript on coweasy.com started on Monday, -0221.json

at 2019-03-04 05:28, Louis Lau. said: 我入數的時候, 銀行要求戶口名稱, 請問是甚\
at 2019-03-04 05:28, Louis Lau. said: 是甚麼名稱?
at 2019-03-04 05:30, Support Team said: 天網科技國際有眼公司
at 2019-03-04 05:30, Support Team said: 天網科技國際有限公司
at 2019-03-04 05:30, Louis Lau. said: OK.
at 2019-03-04 05:30, Support Team said: 或SKYNET TECHNOLOGY INTERNATIONAL CO. LTD.
at 2019-03-04 05:31, Louis Lau. said: 如用支付寶, 如何付?
at 2019-03-04 05:32, Support Team said: ic, please wait
at 2019-03-04 05:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2100dc19d26d7dd0d11347d3c45262a22baacb7d/image.png
at 2019-03-04 05:33, Support Team said: 你可以登入後按"訂購自助平台"
at 2019-03-04 05:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/71fd88c3601b6f8efc4709e9d571f1a7bd7ef61e/image.png
at 2019-03-04 05:34, Support Team said: 再揀選用戶時段,額外用戶及在線支援時段
at 2019-03-04 05:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/655aa08a3361f2ef8b1e3418a94a1f1cc0dcbcfb/image.png
at 2019-03-04 05:36, Support Team said: 查看INVOICE後,揀選支付寶,便可付款
at 2019-03-04 05:37, Support Team said: 收到款項後,便自動生效可以使用
at 2019-03-04 05:37, Louis Lau. said: OK, thanks.
at 2019-03-04 05:37, Support Team said: 不客氣

2019-03-04-Chat transcript on coweasy.com started on Monday, -0222.json

at 2019-03-04 04:10, Sammi Chau. said: halo
at 2019-03-04 04:11, Sammi Chau. said: 員工代支的空白模板好似有問題
at 2019-03-04 04:12, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c7c912dbf702c5a58811003/v/b716b1cd7b53b876ebd88b47e316951536bb81a2/image.png
at 2019-03-04 04:12, Sammi Chau. said: 日期位置打不到YYYYMMDD
at 2019-03-04 04:12, Sammi Chau. said: 變了科目
at 2019-03-04 04:13, Support Team said: 好的, 我們技術同事正查看
at 2019-03-04 04:13, Support Team said: 或可再重新下載一次
at 2019-03-04 05:18, Sammi Chau. said: 請問如何設計invoice?
at 2019-03-04 05:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/626e0c9c5fd860e6999726a29b27faa9ed59294d/-42-26-Sales_Invoice_.png
at 2019-03-04 05:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a85a163e442d3dafbb1d6ab37e0375ddad994277/-07-46.png
at 2019-03-04 05:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ad9775f8c47896fd8a3516add1ca465bee11be9/17_48-銷售.png
at 2019-03-04 05:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b9dc7f08802aa9ef45503fa180731a7b0e6f0dfd/18_00-銷售(出貨).png
at 2019-03-04 05:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e738c499cfa39029bfcb2c813efe1b2f563e6a3/18_12-自訂發票.png
at 2019-03-04 05:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9cb6dc981b1c4dcb3685c079785ba1847191e687/20_01-Sales_Invoice.png
at 2019-03-04 05:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/78c06f05d79be30c39abc176c765b5a1e414a5ca/20_25-Sales_Invoice.png
at 2019-03-04 05:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/66de4da2d8025da82180fe6a1b62fa933520ecf2/21_19-自訂發票.png
at 2019-03-04 05:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fbe6d4e6dd640d341a1433daa0df3914559af712/21_30-自訂發票.png
at 2019-03-04 05:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/32d972dcf851e84ba865636128ab59689b84a219/26_19-銷售(出貨).png
at 2019-03-04 05:21, Support Team said: 可參考上述圖片以自訂發票格式
at 2019-03-04 05:23, Sammi Chau. said: 加公司LOGO?
at 2019-03-04 05:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9faecce124262a95b4a151c7d5ada5b4860638b5/45_37-公司設定.png
at 2019-03-04 05:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/91e7aa406d9e0625030188da02e1f444b8bc0304/44-53-公司設定.png

2019-03-04-Chat transcript on coweasy.com started on Monday, -0223.json

at 2019-03-04 07:02, Louis Lau. said: 你好, 剛支付了HKD1,258到貴司戶口中, 但實際應付HKD1,263的, 請問可用支付寶再付HKD5圓差價嗎?
at 2019-03-04 07:03, Louis Lau. said: BANK SLIP已電郵給你們。
at 2019-03-04 07:04, Louis Lau. said: 我們想先試用2個月(加一個月支援)。
at 2019-03-04 07:08, Support Team said: 但你是否按之前的服務選擇參加?
at 2019-03-04 07:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/151f5a5c8943fa537f020bd8d11353ba8fdea4a7/Capture_2019-03-04-15-08-34.png
at 2019-03-04 07:09, Support Team said: $1,286?
at 2019-03-04 07:10, Support Team said: 明白,你只參加一個月後支援

2019-03-04-Chat transcript on coweasy.com started on Monday, -0224.json

at 2019-03-04 07:46, Sammi Chau. said: 為什麼upload了公司LOGO和簽名, 在Invoice上不能顯示?
at 2019-03-04 07:47, Support Team said: 上傳後有沒有儲存設定?
at 2019-03-04 07:47, Sammi Chau. said: 有
at 2019-03-04 07:47, Support Team said: 或者再自訂發票是否將LOGO位刪除了?
at 2019-03-04 07:48, Sammi Chau. said: 儲存後再開invoice睇是沒有
at 2019-03-04 07:48, Support Team said: 有沒有修改過自訂發票?
at 2019-03-04 07:49, Support Team said: 或請再看看公司設定有沒有儲存
at 2019-03-04 07:52, Sammi Chau. said: 如何gen酊PDF invoice?
at 2019-03-04 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7da57ffb761b657cd73c7e091d87978d00a1c4d7/18_00-銷售(出貨).png
at 2019-03-04 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/88486c3ac92aaf9916964f7fb974e24a2b52ade6/17_48-銷售.png
at 2019-03-04 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8ec2b4677750f664e5a8895f696847cbdfa7fbc9/18_12-自訂發票.png
at 2019-03-04 07:53, Support Team said: 發票記錄 -> 自訂發票 -> 修改模板, 編輯,這裡打開修改界面
at 2019-03-04 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d63b7e4892ff276c61bd9ceba6e7628b7185a433/20_01-Sales_Invoice.png
at 2019-03-04 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/249d641ef362c39b7d134a9e54c57c4dc7e73230/20_25-Sales_Invoice.png
at 2019-03-04 07:53, Support Team said: 修改模板後,按圓形按鈕的File,Save as...,save report as儲存mrt文件到你的電腦
at 2019-03-04 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/af8d655c6dd43ac1eb9fea0b1b0ffa536b3241d3/21_19-自訂發票.png
at 2019-03-04 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8699261956907a2607b7df26ec616e8a6be1c50c/21_30-自訂發票.png
at 2019-03-04 07:53, Support Team said: 選擇需要上傳的位置,上傳剛才的mrt文件,這樣系統會更新該模板
at 2019-03-04 07:55, Sammi Chau. said: LOGO位置可放大?
at 2019-03-04 07:56, Support Team said: 可以的
at 2019-03-04 07:56, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c7cd5b9bf702c5a58dba744/v/27f11c91d5056604fb68210dd94404d8761f1411/image.png
at 2019-03-04 07:56, Sammi Chau. said: 是否只可在這頁面更改?
at 2019-03-04 07:56, Support Team said: 是的
at 2019-03-04 07:58, Sammi Chau. said: 如何放大LOGO?
at 2019-03-04 07:58, Support Team said: 直接調整大小
at 2019-03-04 07:58, Sammi Chau. said: 或用LOGO取代中間company name?
at 2019-03-04 07:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/358499d5ff29211dbac45dc3295531b2934a961e/2019-03-04_15-59-43-Sales_Invoice_-_Google_Chrome.png

2019-03-04-Chat transcript on coweasy.com started on Monday, -0225.json

at 2019-03-04 07:13, V1542169452420456 said: 那如何支付差價?
at 2019-03-04 07:14, V1542169452420456 said: 1+6 名用戶, 試用2個月, 支援2個月, 合共多少?
at 2019-03-04 07:14, V1542169452420456 said: 我們剛付了HKD1,258.
at 2019-03-04 07:23, V1542169452420456 said: 你好, 請問該如何支付差額?
at 2019-03-04 07:28, Support Team said: 7名用戶?
at 2019-03-04 07:35, V1542169452420456 said: 1個主用戶+六名用戶。
at 2019-03-04 07:41, Support Team said: 差額=$258
at 2019-03-04 07:42, Support Team said: 跟剛才一樣,你可以透過銀行直接入數可以了
at 2019-03-04 07:43, V1542169452420456 said: 我想用支付寶, 可以嗎?
at 2019-03-04 07:43, V1542169452420456 said: 銀行入數很麻煩。
at 2019-03-04 07:44, Support Team said: 支付寶(HK) 可以嗎?
at 2019-03-04 07:47, V1542169452420456 said: 大陸的可以嗎?
at 2019-03-04 07:54, V1542169452420456 said: 我們香港同事入數時把金額搞錯了。
at 2019-03-04 07:55, Support Team said: 我再問問同事有沒有大陸支付寶戶口
at 2019-03-04 07:55, V1542169452420456 said: 好的, 唔該晒。
at 2019-03-04 08:06, V1542169452420456 said: 今天可以開通嗎?
at 2019-03-04 08:07, Support Team said: 請稍等,同事正在找戶口資料
at 2019-03-04 08:09, V1542169452420456 said: 好的。
at 2019-03-04 08:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c56d9ddca80827268c773ac94f0da6fcd0d6c16e/圖片.png
at 2019-03-04 08:24, Support Team said: 請轉賬至這個戶口
at 2019-03-04 08:25, Support Team said: 請轉 人民幣220 至這個戶口
at 2019-03-04 08:41, V1542169452420456 said: 是國內支付寶嗎?
at 2019-03-04 08:42, Support Team said: 是的
at 2019-03-04 08:42, V1542169452420456 said: 好的,我現在轉。
at 2019-03-04 08:44, V1542169452420456 said: 已轉。

2019-03-05-Chat transcript on coweasy.com started on Tuesday,-0226.json

at 2019-03-05 02:18, Louis Lau. said: 你好, 可否把管理員改為sui, 然後把yf刪去?
at 2019-03-05 02:18, Louis Lau. said: 因為現在想正式使用。
at 2019-03-05 02:29, Louis Lau. said: 只改一次。
at 2019-03-05 02:30, Support Team said: 同事已電郵給你,請回復確認
at 2019-03-05 02:34, Louis Lau. said: 已確認。
at 2019-03-05 02:40, Support Team said: 已更改管理員和刪除用戶,請用新管理員登入查看
at 2019-03-05 02:45, Louis Lau. said: 好的。
at 2019-03-05 02:46, Louis Lau. said: 密碼也改了嗎?
at 2019-03-05 02:47, Support Team said: 沒有,是之前的密碼
at 2019-03-05 02:48, Louis Lau. said: 怎麼進不了?
at 2019-03-05 02:49, Support Team said: 彈出什麼畫面,請CAP 圖看看

2019-03-05-Chat transcript on coweasy.com started on Tuesday,-0227.json

at 2019-03-05 04:24, sui@eworld-precision.com. said: 請問各個操作頁面的授權是在那裡設定的?
at 2019-03-05 04:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7a833dd4fe752f5bcd7abf624f651252e47f811e/58_04-用戶管理.png
at 2019-03-05 04:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8be43f6e263fe2e93b13f4a20830ad9018d2ffe3/_00_26-客戶權限.png
at 2019-03-05 04:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d8d2b3ecac1a562d1334803c9c6028d8194dc72d/57_57-會計.png
at 2019-03-05 04:26, sui@eworld-precision.com. said: OK.
at 2019-03-05 04:28, sui@eworld-precision.com. said: Thanks.

2019-03-05-Chat transcript on coweasy.com started on Tuesday,-0228.json

at 2019-03-05 02:16, Doris said: invoice item點解ADD ROW打唔到51111既ACOOUNT
at 2019-03-05 02:18, Support Team said: please see whether 51111 is COGS, as it cannot be used in invoice if it is COGS

2019-03-05-Chat transcript on coweasy.com started on Tuesday,-0229.json

at 2019-03-05 02:20, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c7dd804bf702c5a58482e7f/v/85e09e4f364d8d18cff82f058ddac5445d78b782/image.png
at 2019-03-05 02:20, Sammi Chau. said: 請問如何將"說明"移上去?
at 2019-03-05 02:20, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c7dd804bf702c5a58482e7f/v/cf734280beaf6f176f7480e1147576f979dbfc4f/image.png
at 2019-03-05 02:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b3a872c56c74ad8da943013e4bd443723fdf8af/image.png
at 2019-03-05 02:25, Support Team said: 看看FOOTER 是否有說明一欄,然後MOVE 上去
at 2019-03-05 02:26, Sammi Chau. said: 不能move
at 2019-03-05 02:26, Sammi Chau. said: 會自動返回原位
at 2019-03-05 02:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e8ad998475e44839ed94bc199e4e95dc4a6e12be/image.png
at 2019-03-05 02:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/99e78e9f54f92f301788c8aae2b3a4b74f695897/image.png
at 2019-03-05 02:30, Support Team said: 這裡揀FALSE
at 2019-03-05 02:30, Sammi Chau. said: data 1 data soruce個行不要可delete?
at 2019-03-05 02:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f6402e84382d531d2dd557a1a731a4b8cd8ffc89/image.png
at 2019-03-05 02:33, Support Team said: data 1 data soruce只可清空內容再縮小,不可DELETE
at 2019-03-05 02:36, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c7dd804bf702c5a58482e7f/v/86ffba2babd96d7a32117a4b241a585da6b0f97a/image.png
at 2019-03-05 02:36, Sammi Chau. said: 找不到print at botton
at 2019-03-05 02:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/afbfd7b86218f0d648ca90605c5c5d93c2047657/image.png
at 2019-03-05 02:38, Sammi Chau. said: 找到了
at 2019-03-05 02:38, Support Team said: (1)按FOOTER BAND 1(2) PRINT AT BOTTOM 揀FALSE
at 2019-03-05 02:41, Sammi Chau. said: 能reset嗎?
at 2019-03-05 02:42, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c7dd804bf702c5a58482e7f/v/43bb717876674c7d79c02057abfb1ea7e690432e/image.png
at 2019-03-05 02:42, Sammi Chau. said: 應該按錯了
at 2019-03-05 02:44, Support Team said: 要再由出面按自訂發票>修改模板>再進入修改頁面EDIT
at 2019-03-05 02:45, Sammi Chau. said: 開出來之後可以reset?
at 2019-03-05 02:46, Sammi Chau. said: 開出來之後可以reset?
at 2019-03-05 02:46, Support Team said: 開出來是之前未SAVE的版面
at 2019-03-05 02:48, Sammi Chau. said: 可能是之前save了
at 2019-03-05 02:50, Support Team said: 如果是SAVE了,再開番就是停留最後SAVE的內容
at 2019-03-05 02:51, Sammi Chau. said: 不能reset?
at 2019-03-05 02:52, Support Team said: 是,但可選自訂發票2 或3 再修改一次
at 2019-03-05 02:52, Sammi Chau. said: file也不能undo?
at 2019-03-05 02:52, Sammi Chau. said: 如果我刪錯了其他item
at 2019-03-05 02:53, Sammi Chau. said: 好像不能undo?
at 2019-03-05 02:53, Support Team said: 若已UPLOAD 上去便不能UNDO
at 2019-03-05 03:05, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c7dd804bf702c5a58482e7f/v/dd152865a70bb8ac32ca531a8a3731d2cc2fe70d/001.jpg
at 2019-03-05 03:06, Sammi Chau. said: 紅色框是不能放字?
at 2019-03-05 03:15, Support Team said: text需要放在footerband的範圍裡面
at 2019-03-05 03:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b62725025b508af6e86c1abb5e46378712daeea4/2019-03-05_11-14-50-Sales_Invoice_-_Google_Chrome.png
at 2019-03-05 03:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4853fc826c586464a78719cead79b28b5189b23d/2019-03-04_09-51-20-Sales_Monthly_Statement_-_Google_Chrome.png
at 2019-03-05 03:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b1f4a504cd75097e77a6aed4915fc8d5b36fe75b/2019-03-04_09-51-34-Sales_Monthly_Statement_-_Google_Chrome.png
at 2019-03-05 03:19, Sammi Chau. said: 如果地址想用中文的, 是否加"__Chines"?
at 2019-03-05 03:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/949c6a08beb647020c46390f850ff4100405bada/2019-03-05_11-21-25-Sales_Invoice_-_Google_Chrome.png
at 2019-03-05 03:21, Support Team said: 在這裡選擇中英文
at 2019-03-05 03:22, Support Team said: 中英文都會預設會顯示發票輸入的地址如發票沒有輸入,才會分中英文顯示客戶登記的地址
at 2019-03-05 03:22, Sammi Chau. said: 字size如何較?
at 2019-03-05 03:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0a21784034aaeb1812ed8907bae81e056e4e84af/2019-03-05_11-22-54-Sales_Invoice_-_Google_Chrome.png
at 2019-03-05 03:26, Sammi Chau. said: "說明"只SHOW到說明1, 不能SHOW說明2
at 2019-03-05 03:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a3549a5878198522b8000f1f008138f0bd381b97/2019-03-05_11-27-01-Sales_Invoice_-_Google_Chrome.png
at 2019-03-05 03:27, Sammi Chau. said: 項目名稱 "客戶"等等字眼如何改?
at 2019-03-05 03:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e937c74e4881a02ceb4de4a34f9d43c6ccd0fef0/2019-03-05_11-28-34-Sales_Invoice_-_Google_Chrome.png
at 2019-03-05 03:28, Support Team said: double click
at 2019-03-05 03:29, Support Team said: 或者right click,design
at 2019-03-05 03:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/61071899474f41c45d41b31faf1814e88961e6ae/2019-03-05_11-29-24-Sales_Invoice_-_Google_Chrome.png
at 2019-03-05 03:29, Support Team said: 這裡直接輸入
at 2019-03-05 03:29, Support Team said: 直接輸入的文字不要用 {}
at 2019-03-05 03:44, Sammi Chau. said: 還是沒有說明2
at 2019-03-05 03:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a0cfed2822367f3377f2f3292f31282d331b56c3/2019-03-05_11-45-32-Sales_Invoice_-_Google_Chrome.png
at 2019-03-05 03:46, Support Team said: 在右邊Dictionary拖出來就會顯示
at 2019-03-05 04:18, Sammi Chau. said: 想問宣傳電郵可否加attachment?
at 2019-03-05 04:19, Support Team said: 我們暫未有此功能,同事會定期討論優化系統的功能

2019-03-05-Chat transcript on coweasy.com started on Tuesday,-0231.json

at 2019-03-05 07:50, Desmond Lam. said: my colleagues said she cannot read the 庫存閱覽,which right should be enabled?
at 2019-03-05 07:50, Desmond Lam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c7e263bbf702c5a584b48dc/v/710c6126143e382ae45e3162233b9949c8e93d3e/image.png
at 2019-03-05 07:53, Support Team said: 由於庫存閱覽沒有一個特定的按鈕選擇,反而是牽涉所有庫存的原因,所你可以把整個庫存模組全選擇,你的同事便可以看到

2019-03-05-Chat transcript on coweasy.com started on Tuesday,-0232.json

at 2019-03-05 07:37, Sammi Chau. said: 如何print 銀行record?
at 2019-03-05 07:38, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c7e266bbf702c5a584ebaf0/v/56c2f13d26614b7e0db28ecce8e986d551afc4bd/image.png
at 2019-03-05 07:39, Sammi Chau. said: 這頁的內容
at 2019-03-05 07:42, Support Team said: 明白,這頁的內容,您可以在總分類帳,或銀行賬查找,然後列印

2019-03-05-Chat transcript on coweasy.com started on Tuesday,-0233.json

at 2019-03-05 09:02, sui@eworld-precision.com. said: 假設有一情況如下: 採購了10KG原料進倉庫, 然後生產領用了3KG, 那是否: 採購(10KG) -> 庫存收入(10KG) -> 庫存調整轉出(3KG) -> 另一倉庫則庫存調整轉入(3KG)?
at 2019-03-05 09:05, Support Team said: 輸入採購單時就是 庫存入10KG採購(10KG) -> 庫存收入(10KG) 這2步是一樣的
at 2019-03-05 09:06, Support Team said: 而這2步 庫存調整轉出(3KG) -> 另一倉庫則庫存調整轉入(3KG)可以在同一張 庫存調整轉入 裡輸入
at 2019-03-05 09:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ad7a2e7b6296a8d8d17c5570034ca04962fef361/2019-03-05_17-07-33-庫存調整轉入_-_Google_Chrome.png
at 2019-03-05 09:09, Support Team said: 這樣負數是出,正數是入,總數相加為0這樣輸入可以不用影響到會計,只影響庫存數
at 2019-03-05 09:10, sui@eworld-precision.com. said: 好的, 明白了。謝謝!

2019-03-06-Chat transcript on coweasy.com started on Wednesda-0234.json

at 2019-03-06 05:59, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c7f578abf702c5a585a7dab/v/17f5e3f77346e8317e5a1b894c9477fc7f01a127/image.png
at 2019-03-06 05:59, jw-we@jemswin.com. said: 紅圈這個經常彈出來
at 2019-03-06 05:59, jw-we@jemswin.com. said: 好煩,click 左佢就唔見哂d資料,要重新再入
at 2019-03-06 06:02, Support Team said: 這些是所選客戶所選產品曾輸入過的資料,方便用戶可以選擇不用每次都輸入
at 2019-03-06 06:03, Support Team said: 請問是否需要停用這個功能?

2019-03-06-Chat transcript on coweasy.com started on Wednesda-0235.json

at 2019-03-06 07:11, jw-we@jemswin.com. said: 之前我問的問題呢?不見了?
at 2019-03-06 07:11, Support Team said: 這些是所選客戶所選產品曾輸入過的資料,方便用戶可以選擇不用每次都輸入請問是否需要停用這個功能?
at 2019-03-06 07:12, jw-we@jemswin.com. said: 如要求取消的話,要收我費用嗎?
at 2019-03-06 07:12, Support Team said: 不用的
at 2019-03-06 07:12, jw-we@jemswin.com. said: 我覺得COPY & PASTE 比較方便
at 2019-03-06 07:13, Support Team said: 需要停用?
at 2019-03-06 07:13, jw-we@jemswin.com. said: 要啊!就只是在「規格」這欄
at 2019-03-06 07:20, jw-we@jemswin.com. said: 整好講我知丫~
at 2019-03-06 07:29, Support Team said: 已停用,刷新輸入畫面後生效

2019-03-06-Chat transcript on coweasy.com started on Wednesda-0236.json

at 2019-03-06 07:35, KC. said: 你好想問 SAVING 轉CURRENT 入邊
at 2019-03-06 07:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5738d99fb4132a8f73a9df3d90d0f9da45a270d6/-01-53-(主頁)_會計.png
at 2019-03-06 07:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/36dff9cc2f516cfd58c26dade9538be6c014ed4a/-02-36-(主頁)_會計.png
at 2019-03-06 07:37, Support Team said: 可以在會計人員輸入這裡入

2019-03-06-Chat transcript on coweasy.com started on Wednesda-0237.json

at 2019-03-06 09:54, jw-account said: 有時找不到客戶資料?
at 2019-03-06 09:54, jw-account said: 收款時
at 2019-03-06 09:56, Support Team said: 是怎樣找不到
at 2019-03-06 09:56, Support Team said: 在收款,選擇客戶時?
at 2019-03-06 09:56, jw-account said: 直接打号碼也找不到
at 2019-03-06 09:56, jw-account said: 係
at 2019-03-06 09:58, Support Team said: 在客戶登記裡看到有電話號碼在收款,選擇客戶用電話號碼搜尋,有些找到,有些找不到?
at 2019-03-06 09:59, Support Team said: 号碼是 客戶編號還是電話?
at 2019-03-06 09:59, jw-account said: 客戶編號
at 2019-03-06 10:01, jw-account said: 好

2019-03-07-Chat transcript on coweasy.com started on Thursday-0239.json

at 2019-03-07 03:30, jw-account said: 銀行月結單輸入 - 初始旁邊日期, 是否要輸入?
at 2019-03-07 03:32, Support Team said: 輸入的日期可以是上一張月結單的ENDING DATE
at 2019-03-07 03:33, jw-account said: Beginning Date 可以嗎?
at 2019-03-07 03:34, Support Team said: 可以,只是FOR 對番BEGINNING DATE 至ENDING DATE 之間的TRANSACTION

2019-03-07-Chat transcript on coweasy.com started on Thursday-0240.json

at 2019-03-07 03:25, Desmond Lam. said: 可否看到所有人的所有的入單、轉倉和修改日期?
at 2019-03-07 03:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fe313ab0c0cd5ddef57e4fde6b8aef51d68a526/2019-03-07_11-26-25-紀錄_銷售(出貨)_-_Google_Chrome.png
at 2019-03-07 03:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c9dfbcfa95f0498d743b9c6c449b6c061f1b79f5/2019-03-07_11-26-58-時間紀錄列表_-_Google_Chrome.png
at 2019-03-07 03:28, Support Team said: 紀錄,操作員 可以查看該單據的操作紀錄
at 2019-03-07 03:29, Desmond Lam. said: 要續單看還是可一次過看?
at 2019-03-07 03:29, Support Team said: 逐一單據查看的

2019-03-08-Chat transcript on coweasy.com started on Friday, -0241.json

at 2019-03-08 03:34, Sammi Chau. said: 請問糧單在哪click?
at 2019-03-08 03:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a01257054be75bf7f7754804f087a6f943196fe8/_57_37-Report.png
at 2019-03-08 03:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fd96263998aa19da4aa8c172c2b794d4eecae082/_57_12-薪酬_及_支出.png
at 2019-03-08 03:36, Sammi Chau. said: 整年的record?
at 2019-03-08 03:38, Support Team said: 要從薪酬/支出紀錄看
at 2019-03-08 03:39, Sammi Chau. said: 但連其他一般支出都出埋
at 2019-03-08 03:39, Sammi Chau. said: 只想睇全年人工
at 2019-03-08 03:40, Support Team said: 要看薪酬/支出報表
at 2019-03-08 03:41, Support Team said: 揀選相關員工
at 2019-03-08 03:43, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c81dd4ebf702c5a58a6916c/v/b4f7268b01278d88ebfad344193feb49e541882d/image.png
at 2019-03-08 03:43, Sammi Chau. said: 一般支出也出了
at 2019-03-08 03:46, Support Team said: 因該員工也輸入了其他支出,故此也顯示出來
at 2019-03-08 03:47, Sammi Chau. said: 有無其他方法可show全年的人工?
at 2019-03-08 03:48, Support Team said: 那要看總分類賬
at 2019-03-08 04:03, Sammi Chau. said: 糧單只可以出一個月?
at 2019-03-08 04:04, Support Team said: 由於預定設計是每月出一張糧單給員工,所以是每月出一張
at 2019-03-08 04:21, Sammi Chau. said: 是否在付款紀錄delete左就完全delete了整項record?
at 2019-03-08 04:24, Support Team said: DELETE付款紀錄只會DELETE 該張單已找數的紀錄
at 2019-03-08 04:25, Sammi Chau. said: 如何徹底delete?
at 2019-03-08 04:25, Support Team said: 是否DELETE成個輸入紀錄?
at 2019-03-08 04:26, Sammi Chau. said: YES
at 2019-03-08 04:27, Support Team said: 在"薪酬/支出"一欄揀選該張單DELETE
at 2019-03-08 04:28, Sammi Chau. said: 薪酬/支出紀錄?
at 2019-03-08 04:28, Support Team said: 其實是想DELETE什麼?
at 2019-03-08 04:29, Sammi Chau. said: 已輸入左的人工紀錄
at 2019-03-08 04:29, Sammi Chau. said: 想更改amount, 佢需要delete付款紀錄再input
at 2019-03-08 04:30, Support Team said: 如已付款,要先在付款紀錄DELETE
at 2019-03-08 04:30, Support Team said: 之後再於"薪酬及支出"找回該紀錄更改或DELETE
at 2019-03-08 04:31, Sammi Chau. said: 我delete後, 在"付款"仍見到個紀錄
at 2019-03-08 04:31, Support Team said: 因為張單仍存在,要在"薪酬及支出"找回該紀錄更改或DELETE
at 2019-03-08 04:34, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c81dd4ebf702c5a58a6916c/v/32e6bd414c307aa939a357a542d35738d62a9f9f/image.png
at 2019-03-08 04:34, Sammi Chau. said: 可以只delete item3?
at 2019-03-08 04:34, Sammi Chau. said: 一定要整張delete?
at 2019-03-08 04:35, Support Team said: 可按X 揀你想DELETE 的ITEM
at 2019-03-08 04:36, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c81dd4ebf702c5a58a6916c/v/0cf6e2873970a0fe24794ec9e70443a7a2a1f96f/image.png
at 2019-03-08 04:36, Sammi Chau. said: 我已在付款紀錄delete了 不知道為什麼仲出這個notice
at 2019-03-08 04:37, Support Team said: 要DELETE晒全部關於該單的付款紀錄才可DELETE
at 2019-03-08 05:10, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c81dd4ebf702c5a58a6916c/v/126fd0dd63263a96727ce1eacbdeee12d1207de6/image.png
at 2019-03-08 05:10, Sammi Chau. said: 不能只delete item 8?
at 2019-03-08 05:10, Sammi Chau. said: 要成張delete 再入過item 1-7?
at 2019-03-08 05:12, Support Team said: 是否已全部付左款?
at 2019-03-08 05:14, Sammi Chau. said: YES
at 2019-03-08 05:14, Sammi Chau. said: 只想delete item 8
at 2019-03-08 05:15, Support Team said: 要DELETE全部付款紀錄才可DELETE ITEM 8
at 2019-03-08 05:15, Sammi Chau. said: :scream:
at 2019-03-08 05:18, Support Team said: 其實是這樣的,基於紀錄完整控制原因,任何輸入的紀錄,如進行了收款或付款動作後 ,本身是不應該修改的, 不然,便會影響之後收付款的紀錄狀況, 這正是本系統數據監管的其中重要一環

2019-03-08-Chat transcript on coweasy.com started on Friday, -0242.json

at 2019-03-08 06:04, Admin said: how to import client list into CowEasy client information sheet?
at 2019-03-08 06:11, Support Team said: 當你登入系統後,在第一頁,所有客戶列表,最左下方,可以下載標準excel文檔,輸入您所有客戶資料
at 2019-03-08 06:11, Support Team said: 然後,左下方也有匯入的按鈕, 可以將所有客戶資料匯入系統內

2019-03-11-Chat transcript on coweasy.com started on Monday, -0244.json

at 2019-03-11 04:43, jw-po@jemsiwn. said: PACKING LIST SHOW 不到PROGRESSIVE MASTER
at 2019-03-11 04:44, Support Team said: ROGRESSIVE MASTER 是什麼,在哪裡輸入的?
at 2019-03-11 04:51, jw-po@jemsiwn. said: SHIP MARK
at 2019-03-11 04:52, jw-po@jemsiwn. said: 在SPECIFICATION 入的
at 2019-03-11 04:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a2ea24961515598be349de8c2102a24c4de2cdf0/2019-03-11_12-54-26-Sales_Invoice_-_Google_Chrome.png
at 2019-03-11 04:55, Support Team said: 看看自訂的 can grow
at 2019-03-11 04:57, Support Team said: 這裡是不是固定只顯示5行?
at 2019-03-11 04:59, jw-po@jemsiwn. said: 不是, 我其他ITEM 都是這樣入,可以全SHOW 出來. 但造款不行
at 2019-03-11 05:00, jw-po@jemsiwn. said: 自訂的 can grow ??
at 2019-03-11 05:01, Support Team said: can grow 是當行數不能全部顯示時,自動增加高度
at 2019-03-11 05:11, jw-po@jemsiwn. said: 怎樣找?
at 2019-03-11 05:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5359d40b429f455bcbbe28ab1a673401eb0ce935/2019-03-11_13-12-31-Sales_Invoice_-_Google_Chrome.png
at 2019-03-11 05:17, jw-po@jemsiwn. said: 呢個怎找到 ?
at 2019-03-11 05:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75d95ee20a0c4b997d53b5d911c1f974e1a890d6/26_19-銷售(出貨).png
at 2019-03-11 05:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1f883d86ce622a653429b99a5c071bf8bea6642e/17_48-銷售.png
at 2019-03-11 05:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2ca79c46c9fabb9629228f50611506c77e36151f/18_00-銷售(出貨).png
at 2019-03-11 05:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/091ba1f8f2c170025f6e124185c1269c7f25ce47/18_12-自訂發票.png
at 2019-03-11 05:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b468fcd913de86abb0ca4e8066b6aa68b29b861a/20_01-Sales_Invoice.png
at 2019-03-11 05:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2a06dd67648f5d554591f63abc1adf9e71f8c295/20_25-Sales_Invoice.png
at 2019-03-11 05:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8a9da40fb4be6bb5620ea9a4cdcad368e8b09bdb/21_19-自訂發票.png
at 2019-03-11 05:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2c1b3f157b6b71a2fca310d036b9eadc38fc16ac/21_30-自訂發票.png
at 2019-03-11 05:20, Support Team said: packing list由這裡開始
at 2019-03-11 05:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7255924a27cc47262f7dd91847cfea8733146711/2019-03-11_13-18-13-(主頁)_銷售_-_Google_Chrome.png

2019-03-12-Chat transcript on coweasy.com started on Tuesday,-0248.json

at 2019-03-12 01:58, Sammi Chau. said: 請問可以買多個user嗎>
at 2019-03-12 01:58, Sammi Chau. said: 一個account兩部電腦可同時登入
at 2019-03-12 01:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a2bda9575978f139e9fc2fb0429ec31b663f370d/-28-23-現有使用期訂購新增用戶.png
at 2019-03-12 02:06, Sammi Chau. said: 已付款但另一部電腦都係login唔到
at 2019-03-12 02:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e22a56008edaac32d2d73b35fb8feb8aa38e839b/49_25-用戶管理.png
at 2019-03-12 02:08, Support Team said: 同一用戶同時只可以登入1次
at 2019-03-12 02:08, Support Team said: 需要不同用戶才可以同時登入

2019-03-12-Chat transcript on coweasy.com started on Tuesday,-0249.json

at 2019-03-12 06:55, jw-po@jemsiwn. said: hello, how can i find the previous PO?
at 2019-03-12 06:55, Support Team said: 可以在 採購訂單 紀錄 搜尋
at 2019-03-12 06:56, jw-po@jemsiwn. said: I knew it but I cannot find previous PO
at 2019-03-12 06:57, jw-po@jemsiwn. said: can you shoe me the step?
at 2019-03-12 06:57, jw-po@jemsiwn. said: show me
at 2019-03-12 06:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/811a116de0333ad0efa29299909bacc0a852ba38/2019-03-12_14-58-35-紀錄_採購訂單_-_Google_Chrome.png
at 2019-03-12 06:59, Support Team said: 請選時間段
at 2019-03-12 06:59, Support Team said: 也可以輸入編號搜尋

2019-03-12-Chat transcript on coweasy.com started on Tuesday,-0250.json

at 2019-03-12 07:51, Nelson Cho. said: 想買在線支援,最少要買6個月?
at 2019-03-12 07:52, Support Team said: 是的
at 2019-03-12 07:57, Nelson Cho. said: 我剛付了費
at 2019-03-12 07:58, Nelson Cho. said: 想問為何銷售訂單沒有金額的?
at 2019-03-12 07:59, Nelson Cho. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c8764ccb944239f9bfe4132/v/2ecce10b439fc6e7fb65542b0b6614f3ea54d9eb/Screenshot_20190312-155930_Chrome.jpg
at 2019-03-12 08:00, Nelson Cho. said: 另外想問我可否用 What's app 查詢的?
at 2019-03-12 08:00, Support Team said: 可以的
at 2019-03-12 08:03, Nelson Cho. said: 應該係我唔識用

2019-03-12-Chat transcript on coweasy.com started on Tuesday,-0251.json

at 2019-03-12 08:35, jw-sales@jemswin.com. said: 請問在哪可找到giudeline ?
at 2019-03-12 08:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8d7843ef783f006cbad26ae07076c274bc86c430/image.png
at 2019-03-12 08:42, jw-sales@jemswin.com. said: 轉倉guideline都在這?
at 2019-03-12 08:47, Support Team said: please open the front page, click FAQ and you can view the related interfaces
at 2019-03-12 08:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/98651940f868edda6eae6c20a1691caed54107c1/88c349ec-81f8-431c-86e2-feda0b964319.jpg
at 2019-03-12 08:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c5aa8ba98a6f84f0a40aeacfe2c2baaf1a02111/e21b8ffe-0864-40c6-b499-4f62e8a26c99.jpg

2019-03-13-Chat transcript on coweasy.com started on Wednesda-0252.json

at 2019-03-13 02:57, account@nzone.com.hk said: Hi. 麻煩請開返account 啦.
at 2019-03-13 03:06, Support Team said: 我們剛收到入數紙, 現正轉至銷售部門,約一至兩個工作日,最快明天早上戶口便開通,另外, 我們建議使用PAYPAL付款,因收到款項後戶口便可即時開通,謝謝

2019-03-13-Chat transcript on coweasy.com started on Wednesda-0256.json

at 2019-03-13 05:21, Sammi Chau. said: Halo
at 2019-03-13 05:22, Sammi Chau. said: 我在工程入了支出, 但在"付款"找不到
at 2019-03-13 05:31, Support Team said: 本身支出的紀錄,是可以在工程報表看到的,已付款的紀錄,只是找數為主,不會在工程 報表內顯示的

2019-03-13-Chat transcript on coweasy.com started on Wednesda-0258.json

at 2019-03-13 05:59, Sammi Chau. said: 如何可以print out員工整年的薪金?
at 2019-03-13 06:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/72b49132d2483f246dd6e92651e342fd282fd94d/image.png
at 2019-03-13 06:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6149f6286ea594713f77f26cf393b490d24a65b3/image.png
at 2019-03-13 06:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ba381f8cc8d673e06cbbabf0760f9f8a737a573/image.png
at 2019-03-13 06:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a20f1f715a79ce7d15c4949a1fbb86a4c5514da2/image.png

2019-03-13-Chat transcript on coweasy.com started on Wednesda-0259.json

at 2019-03-13 08:00, Mr. Ho said: 什麼是 凍結日期設定 凍結日期為此日及之前
at 2019-03-13 08:02, Support Team said: 凍結日期設定 是在設定後,在該日或之前的DATA不可更改或刪除
at 2019-03-13 08:05, Mr. Ho said: 不太明白, 今天開始用, 那如何設定
at 2019-03-13 08:07, Support Team said: 即是說已輸入的資料,如2017/18年度的數,設定凍結日期為2018/3/31之後,該年度的資料便不可以刪改,若無設定日期,則所有日子的資料均可刪改
at 2019-03-13 08:09, Mr. Ho said: 即是之後可更改 ?
at 2019-03-13 08:09, Support Team said: 該凍結日期之輸入的資料可刪改
at 2019-03-13 08:10, Support Team said: 該凍結日期之後輸入的資料可刪改

2019-03-13-Chat transcript on coweasy.com started on Wednesda-0260.json

at 2019-03-13 08:25, V1552465459521956 said: my company has 2 divisions, with different bank accounts and customers, can i set them up in one company account?
at 2019-03-13 08:27, Support Team said: one account can be used for one company, under one company can open different bank accounts and can input different customers' information

2019-03-14-Chat transcript on coweasy.com started on Thursday-0262.json

at 2019-03-14 02:03, Sammi Chau. said: 請問是否加價?
at 2019-03-14 02:03, Sammi Chau. said: 我之前用開最貴個Plan只是$180/月
at 2019-03-14 02:19, Support Team said: 是這樣的,由於我們是雲端應用商,後台是需要雲端數據寄存中心作數據維護的,由於他們近期反映 維護成本的上漲,所以對於相關的服務收費和最低訂購時段作出了調整,我們也只好作出相應的安排 。但請理解,我們可以保證,這也是我們可以提供的最優質服務,而且我們也是繼續提供無限數據上傳服務的,正正是其他公司未能提供的。同時,請放心,我們也在這個服務收費水平下持續 相當的時間,請不用擔心,謝謝理解。
at 2019-03-14 02:47, Sammi Chau. said: 首名用戶必須要買6個月?
at 2019-03-14 02:47, Support Team said: 是的

2019-03-14-Chat transcript on coweasy.com started on Thursday-0264.json

at 2019-03-14 04:47, Mr. Ho said: 會計大科目有沒有固定編號 ? 那出報表的資產負責表及損益表如何應對編號出報表?
at 2019-03-14 04:53, Support Team said: 會計大科目(第一層)是沒有固定編號,至於資產負債表及損益表是有本身的科目名稱,並已有相應的科目編號
at 2019-03-14 04:56, Support Team said: 資產負債表及損益表是指第4層的科目編號
at 2019-03-14 04:57, Mr. Ho said: 若沒有固定編号(即我自定編号), 那BS 及PL 如何抽對應数據
at 2019-03-14 05:01, Support Team said: BS 及PL 的會計科目名稱編號是對應會計科目表第4層的科目編號
at 2019-03-14 05:03, Support Team said: 而第一層(會計科目性質)是無需固定編號
at 2019-03-14 05:06, Mr. Ho said: 我意思是 大科目如收入 、成本、固定資産及应收賬款是有指定範圍編號. 這樣BS, PL 才能抽出報表

2019-03-15-Chat transcript on coweasy.com started on Friday, -0269.json

at 2019-03-15 05:45, Chan. said: may i know how to creat our own invoice ?
at 2019-03-15 05:45, Chan. said: i dont have .mrt
at 2019-03-15 05:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/99f37f6e5bb1b85bdf295d69863ac7e5c67d9e5a/26_19-銷售(出貨).png
at 2019-03-15 05:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/868255c657f775e0194dc73f64346e6e60e84285/17_48-銷售.png
at 2019-03-15 05:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5bc734004fc716e7ba2b33e1f4a5f1b144bc2fc5/18_00-銷售(出貨).png
at 2019-03-15 05:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c6072aebc2d1386559b0cd2e1d7df0e027179e43/18_12-自訂發票.png
at 2019-03-15 05:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fe167efd5b774a407ccdc059f39b89265047466d/20_01-Sales_Invoice.png
at 2019-03-15 05:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/77294e5111665f66ae490771fe8b5ba54de6c3bb/20_25-Sales_Invoice.png
at 2019-03-15 05:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5ca74f7d86ebae952b0763104698ff7af9451a38/21_19-自訂發票.png
at 2019-03-15 05:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/41c1b64e4ea49199254ecd5506dbe9303836f932/21_30-自訂發票.png
at 2019-03-15 05:55, Chan. said: let me try
at 2019-03-15 05:55, Chan. said: but when i edit
at 2019-03-15 05:55, Chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c8b3b26b944239f9b1af489/v/b1a3130e0b57e6ea38c02f4abcef79efde0b971b/圖片.png
at 2019-03-15 05:56, Chan. said: you can see , it is not easy to know what is it and how to manage it
at 2019-03-15 05:58, Support Team said: Don't worry, please wait
at 2019-03-15 05:58, Support Team said: 發票記錄 -> 自訂發票 -> 修改模板, 編輯修改模板後,按圓形按鈕的File,Save as...,save report as儲存mrt文件到你的電腦選擇需要上傳的位置,上傳剛才的mrt文件,這樣系統會更新該模板上傳後,在發票這裡列印
at 2019-03-15 06:01, Support Team said: We can arrange time for demo how to edit invoice, also we can edit on behalf of you by $1800 per invoice.
at 2019-03-15 06:02, Chan. said: i see

2019-03-15-Chat transcript on coweasy.com started on Friday, -0270.json

at 2019-03-15 07:21, Support Team said: 請問需要我幫手嗎?
at 2019-03-15 07:22, Doris said: 想問TRANSFER LOCATION既LIST可出EXCEL嗎
at 2019-03-15 07:23, Support Team said: 這部分沒有匯出功能
at 2019-03-15 07:41, Doris said: 想問如果要加呢個FUNCTION收幾錢
at 2019-03-15 07:42, Support Team said: 我問問同事
at 2019-03-15 07:42, Doris said: THANKS
at 2019-03-15 07:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/91a9add39beee7d6f37797217e706060b10e5952/2019-03-15_15-44-05-List_Transfer_Location_-_Google_Chrome.png
at 2019-03-15 07:45, Support Team said: 匯出的內容只要這個list?
at 2019-03-15 07:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/02bc5c1fefa7ff8417ab16f626f37df5c9558060/2019-03-15_15-44-13-Transfer_Location_-_Google_Chrome.png
at 2019-03-15 07:45, Support Team said: 還是也要裡面的內容?
at 2019-03-15 07:49, Doris said: 要埋裡面的內容
at 2019-03-15 07:52, Support Team said: 這裡是只需要匯出功能,還是也需要匯入功能?
at 2019-03-15 07:56, Doris said: 匯出就可以了
at 2019-03-15 08:25, Support Team said: 就剛剛這個修改需求,我們查詢了技術部的開發時間,整體上這個開發項目需時約3至4個工作天,但由於是現有客戶提需求,我們會提供 50% 折扣優惠,即只算修改1.5天,而我們標準的每天 Man Day 收費@5500,所以 只需$8250 便可以了
at 2019-03-15 08:28, Doris said: 明白,我問一問老板再回覆你
at 2019-03-15 08:29, Support Team said: Sure, thanks your enquiry

2019-03-18-Chat transcript on coweasy.com started on Monday, -0271.json

at 2019-03-18 02:26, sui@eworld-precision.com. said: 請問產品、材料及半成品之進出帳是在那裡輸入?
at 2019-03-18 02:27, Support Team said: 我們正在WECHAT答覆你
at 2019-03-18 02:27, sui@eworld-precision.com. said: OK.

2019-03-20-Chat transcript on coweasy.com started on Wednesda-0272.json

at 2019-03-20 03:21, Admin said: After I import the bank transactions into the system, I found no where to delete or amend the bank transaction? why
at 2019-03-20 03:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d124051e0331d16d9b6114fd03485aa8b1e32897/image.png
at 2019-03-20 03:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8a5863d6abde070b8aed137ac6ec16e941ac7f41/image.png
at 2019-03-20 03:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9de45e4a83c2cd9df8d35b9c405f276c227cc020/image.png
at 2019-03-20 03:26, Support Team said: after search by date or voucher no, you can edit or delete that transaction

2019-03-21-Chat transcript on coweasy.com started on Thursday-0276.json

at 2019-03-21 02:28, Kitty Chung. said: Hi, Vivian, I find one transaction was wrong amount which was saved yesterday. So how can amend now, please advise. Thanks!
at 2019-03-21 02:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e308e5eda46c33b2cff2a268a79f498dd5ee9f0d/2019-03-21_10-29-36-(Main_Page)_Sales_-_Google_Chrome.png
at 2019-03-21 02:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4801b929ce5352f47aab1645cfb722719efdae4f/2019-03-21_10-30-15-Bank_Statement_-_Google_Chrome.png
at 2019-03-21 02:30, Support Team said: user can search records in lists
at 2019-03-21 02:31, Support Team said: double click or click "View" to open

2019-03-21-Chat transcript on coweasy.com started on Thursday-0277.json

at 2019-03-21 07:00, Kitty Chung. said: Hi, Vivian, How to find transaction from Account code?
at 2019-03-21 07:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/290921862697cd44cdde09a4a1f14d9cdf58828e/2019-03-21_15-01-39-(Main_Page)_Sales_-_Google_Chrome.png
at 2019-03-21 07:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6dab37cd4a3c45e5a010f3cbccd9c68f9eadcb9d/2019-03-21_15-02-16-General_Ledger_-_Google_Chrome.png
at 2019-03-21 07:02, Support Team said: user may search in general ledger

2019-03-21-Chat transcript on coweasy.com started on Thursday-0278.json

at 2019-03-21 07:59, Quin Poon. said: 你好 我剛才修改了發票的模版 然後按了左上角的存檔 但我再開的時候找不回檔案 想問可以幫幫嗎 謝謝
at 2019-03-21 08:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1bfafe82ee08590c185a95f60994ed7136e6bf9/20_01-Sales_Invoice.png
at 2019-03-21 08:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1963d16777224bcef6d046f3d04899e8ee58211c/20_25-Sales_Invoice.png
at 2019-03-21 08:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c1df822031bcedf23324dab30eb0a73411c901ff/21_19-自訂發票.png
at 2019-03-21 08:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b252345e590a34ee2022bf9a93ec1efd814dc50/21_30-自訂發票.png
at 2019-03-21 08:02, Support Team said: 修改模板後:按圓形按鈕的File,Save as...,save report as儲存mrt文件到你的電腦選擇需要上傳的位置,上傳剛才的mrt文件,這樣系統會更新該模板

2019-03-22-Chat transcript on coweasy.com started on Friday, -0280.json

at 2019-03-22 04:48, Account. said: 請問可以在PURCHASE位入支出項目的費用CODE嗎?
at 2019-03-22 04:56, Support Team said: only cogs code

2019-03-22-Chat transcript on coweasy.com started on Friday, -0281.json

at 2019-03-22 07:05, Mr. Ho said: 如何冊除現所有会計科目、然後再重新匯入
at 2019-03-22 07:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7718fe5f4f7d8da5a9ca2df44f85ac2f44fd60d3/-29-20-科目列表.png
at 2019-03-22 07:08, Support Team said: 在科目表,空白模板,使用範本,可以清空科目
at 2019-03-22 07:09, Mr. Ho said: 是灰色、不能按
at 2019-03-22 07:10, Support Team said: 是有未輸入單據時才能清空,用戶可以試試先刪除已輸入的報價單,發票等單據
at 2019-03-22 07:11, Support Team said: 或者,如果現有的科目編號,和需要修改的科目編號一樣,可以直接在excel匯入,這樣匯入會覆蓋相同編號的資料
at 2019-03-22 07:14, Mr. Ho said: 是有未輸入單據時才能清空,用戶可以試試先刪除已輸入的報價單,發票等單據 , 在那可知道 ?
at 2019-03-22 07:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2d69b5c3c66621c6bae6f818f72c92571ae7ec53/17_48-銷售.png
at 2019-03-22 07:15, Support Team said: 在各個單據的紀錄看看有沒有輸入
at 2019-03-22 07:19, Mr. Ho said: 沒有呀
at 2019-03-22 07:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/80b37c0f737a8abea72bdf41a2dc681eef875905/2019-03-22_15-20-30-(主頁)_採購_-_Google_Chrome.png
at 2019-03-22 07:20, Support Team said: 或者看看總分類賬有沒有
at 2019-03-22 07:29, Mr. Ho said: 还是不懂
at 2019-03-22 07:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f5f3e6942ef90b9ee7f293b14cb9f86ad8a740f0/2019-03-22_15-29-50-總分類賬_-_Google_Chrome.png
at 2019-03-22 07:30, Support Team said: 總分類張,日期範圍選長一些,看看有沒有紀錄
at 2019-03-22 07:31, Mr. Ho said: 是有数、但是什麽意思
at 2019-03-22 07:32, Support Team said: 有數就不可以清空科目表,需要先刪除才可以清空
at 2019-03-22 07:33, Mr. Ho said: 那我如重新再設定
at 2019-03-22 07:36, Support Team said: 在總分類張點擊紀錄,打開單據,刪除單據刪除所有單據後,才可以清空科目表

2019-03-22-Chat transcript on coweasy.com started on Friday, -0282.json

at 2019-03-22 07:27, sales@lol-distribution.com. said: 我之前製作了CREDIT NOTE...
at 2019-03-22 07:27, sales@lol-distribution.com. said: 請問係邊度可以打返?
at 2019-03-22 07:27, Support Team said: credit note是在收款退貨裡輸入?
at 2019-03-22 07:29, sales@lol-distribution.com. said: 因為我不是全單退回
at 2019-03-22 07:29, sales@lol-distribution.com. said: 只是部份, 想另外開一張單
at 2019-03-22 07:31, Support Team said: 不是查看或修改之前輸入的credit note?
at 2019-03-22 07:31, sales@lol-distribution.com. said: 不是
at 2019-03-22 07:31, sales@lol-distribution.com. said: 係獨立開一張
at 2019-03-22 07:32, Support Team said: 那和之前一樣的輸入方法另外輸入一張就可以
at 2019-03-22 07:32, sales@lol-distribution.com. said: 係INVOICE 版面開?
at 2019-03-22 07:33, Support Team said: 退的貨不知道是退那一張發票?
at 2019-03-22 07:33, sales@lol-distribution.com. said: 不知道
at 2019-03-22 07:34, Support Team said: 那樣要在發票入,數量入負數

2019-03-22-Chat transcript on coweasy.com started on Friday, -0283.json

at 2019-03-22 06:28, Doris said: 想問COWEASY有無一個功能
at 2019-03-22 06:29, Doris said: 係當stock唔夠扣時會有warning
at 2019-03-22 06:29, Doris said: 彧者唔比扣
at 2019-03-22 06:45, Doris said: 充3
at 2019-03-22 06:46, Doris said: 請問coweasy有無一個function係當stock唔夠扣既時候
at 2019-03-22 06:46, Doris said: 會有warning
at 2019-03-22 06:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d468f490a6967d873c3f06bd2ec77abd86237790/2019-03-22_14-48-01-庫存_-_Google_Chrome.png
at 2019-03-22 06:48, Support Team said: 庫存登記這裡設置
at 2019-03-22 06:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/005eeacecb87a3a4853bc9705e639ff24ac7f34f/2019-03-22_14-51-18-銷售(出貨)_-_Google_Chrome.png
at 2019-03-22 06:52, Support Team said: 另外在發票也可以查看該庫存各個倉庫地區的存量
at 2019-03-22 06:54, Doris said: thanks so MUCH
at 2019-03-22 07:10, Doris said: 想問
at 2019-03-22 07:10, Doris said: TRANSFER LOCATION
at 2019-03-22 07:11, Doris said: 有無可以WARNING
at 2019-03-22 07:11, Doris said: 唔夠STOCK
at 2019-03-22 07:12, Doris said: 搵到
at 2019-03-22 07:17, Doris said: 想問最少存量有咩作用
at 2019-03-22 07:17, Doris said: SET左有咩作用
at 2019-03-22 07:19, Support Team said: 庫存少於這個數量會提示
at 2019-03-22 07:19, Doris said: OK THANKS SO MUCH

2019-03-22-Chat transcript on coweasy.com started on Friday, -0284.json

at 2019-03-22 06:37, Account. said: hi , 請問可以在PURCHASE位置 DR. Expense嗎?
at 2019-03-22 06:40, Account. said: 如:輸入客戶的DEBIT NOTE, 內容和COST OF GOOD SOLD 無關,和費用有關
at 2019-03-22 06:49, Support Team said: 是否需要在採購顯示Expense科目?這需要安排同事在後台啟用顯示
at 2019-03-22 06:56, Account. said: 怎樣?
at 2019-03-22 06:57, Support Team said: 是否需要在採購顯示Expense科目?這需要安排同事在後台啟用顯示如確認顯示,我們安排同事設置啟用
at 2019-03-22 06:57, Account. said: 己開這費用項目
at 2019-03-22 06:57, Account. said: 但顯示不到
at 2019-03-22 06:58, Account. said: 會有其他影響嗎?
at 2019-03-22 06:58, Account. said: 會有其他收費嗎?
at 2019-03-22 06:59, Account. said: 我不明白為什麼要特別設置啟用?
at 2019-03-22 07:02, Support Team said: 為簡化系統,各個模組預設只會顯示部分性質的科目而採購預設是不會顯示支出的啟用顯示不另收費啟用後,採購會除了原本顯示的科目,也會顯示所有支出科目,如不清楚這些科目,用戶可能會混亂請問是否要顯示?
at 2019-03-22 07:03, Account. said: 請問開通後,是否所有人都查看到所有費用的明細?
at 2019-03-22 07:04, Account. said: 還是無權限就看不到?
at 2019-03-22 07:04, Support Team said: 所有有權限進入採購的用戶,都可以看到
at 2019-03-22 07:05, Account. said: 不可以只有會計才看到?
at 2019-03-22 07:06, Account. said: 這會不方便
at 2019-03-22 07:06, Support Team said: 不可以的,這是整個公司帳套的設置,而不是個別用戶設置
at 2019-03-22 07:07, Account. said: 請問你有其他建議給我嗎?現在我只想入一張IT 服務費,CR: AP
at 2019-03-22 07:20, Account. said: 謝謝你查一查
at 2019-03-22 07:23, Support Team said: 應該做不到,只可以暫時啟用顯示,輸入單據後,通知我們停用顯示
at 2019-03-22 07:27, Account. said: 好的,現在暫不用,如要開時再通知你們,請問這個功能是什麼?
at 2019-03-22 07:29, Support Team said: 輸入頁面顯示其他科目
at 2019-03-22 09:53, Account. said: 請問如果要加新貨幣,要如何設置
at 2019-03-22 09:53, Account. said: 見到了
at 2019-03-22 09:55, Account. said: 我加入後, 入VOUCHER時轉不到新貨幣
at 2019-03-22 09:56, Support Team said: 更改貨幣需要刷新頁面才會update

2019-03-25-Chat transcript on coweasy.com started on Monday, -0285.json

at 2019-03-25 02:14, Doris said: 想問PRODUCT COST
at 2019-03-25 02:15, Doris said: 可唔可以唔用WEIGHTED AVERAGE COST
at 2019-03-25 02:15, Doris said: 邊度可以set?
at 2019-03-25 02:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e410dc706a56509c968cb8a5b84251c3bec0f457/image.png
at 2019-03-25 02:26, Doris said: 如果想stock posting
at 2019-03-25 02:26, Doris said: 點可以用first in first out method
at 2019-03-25 02:27, Support Team said: 要人手輸入才可
at 2019-03-25 02:28, Doris said: 系統一定係用average?
at 2019-03-25 02:28, Support Team said: 是

2019-03-25-Chat transcript on coweasy.com started on Monday, -0287.json

at 2019-03-25 12:24, V1553516088685208 said: 有限公司如何處理
at 2019-03-25 12:26, Support Team said: 只需要透過我們平台,輸入會計紀錄,便可做賬
at 2019-03-25 12:26, Support Team said: / CowEasy 提供 3款 雲端模式:初創雲 - 主要提供非會計人士入數使用,由銀行月結單自動產生財務報表小企雲 - 擁有初創雲所有功能外,也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄 等等企業雲 - 擁有初創雲+小企雲所有功能外,也提供庫存管理、零售模組、和項目分析功能 等等

2019-03-26-Chat transcript on coweasy.com started on Tuesday,-0288.json

at 2019-03-26 02:30, Kitty Chung. said: Hi, Vivian, If I use excel template of bank statement, description of transaction will not be input to the system by trip. How should I input description of transaction? Please advise, Thanks!.
at 2019-03-26 02:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f64ec8929e364b7097472cd938265bb6434cc75c/image.png
at 2019-03-26 02:33, Support Team said: the excel template has a column of description, this is optional you can input if you need
at 2019-03-26 02:35, Kitty Chung. said: I see.

2019-03-26-Chat transcript on coweasy.com started on Tuesday,-0290.json

at 2019-03-26 03:25, sales@lol-distribution.com. said: 我之前開了張INVOICE 要預訂, 只付一半訂金
at 2019-03-26 03:25, sales@lol-distribution.com. said: 現在收了餘數, 想REFER 同一單再出INVOICE
at 2019-03-26 03:26, sales@lol-distribution.com. said: 我要分開出兩張INVOICE,, 還是可以舊的INVOICE中更新?
at 2019-03-26 03:27, Support Team said: 收餘數需要開張新INVOICE
at 2019-03-26 03:29, sales@lol-distribution.com. said: 如果我客人訂了2件產品, 例如售價$100件只收一半訂金,
at 2019-03-26 03:29, sales@lol-distribution.com. said: 應該點開訂單?
at 2019-03-26 03:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5afabc312de91e3704b92cf26e3c02bd4892ce5e/2019-03-26_11-30-40-銷售(出貨)_-_Google_Chrome.png
at 2019-03-26 03:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/67386222751724d8e85d8a28871a05128f000e38/2019-03-26_11-31-02-常問問題_-_Google_Chrome.png
at 2019-03-26 03:31, Support Team said: 請查看FAQ
at 2019-03-26 03:37, sales@lol-distribution.com. said: 我想更改2018年的INVOICE
at 2019-03-26 03:37, sales@lol-distribution.com. said: 但不能SAVE, 為什麼呢?
at 2019-03-26 03:37, Support Team said: please cap the picture why cannot be saved?
at 2019-03-26 03:38, sales@lol-distribution.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c999a7cbddec7c486285443/v/87c68d0511665d4aa740ae96d971489a5c9e4320/image.png
at 2019-03-26 03:38, sales@lol-distribution.com. said: 佢灰色咗
at 2019-03-26 03:39, Support Team said: this invoice has been locked, please request admin account to unlock it.
at 2019-03-26 03:40, sales@lol-distribution.com. said: 係邊度可以UNLOCK?
at 2019-03-26 03:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/879ed3386b0e1367af9224c1ba90ec30e1201e13/image.png
at 2019-03-26 03:43, Support Team said: 在發票紀錄下有鎖定

2019-03-27-Chat transcript on coweasy.com started on Wednesda-0296.json

at 2019-03-27 07:05, Admin said: why there is 2 same company appear under bookkeeping list?
at 2019-03-27 07:06, Admin said: but only 1 company under Client list? why
at 2019-03-27 07:10, Support Team said: 公司名稱是可以修改的,也可以重複的

2019-03-27-Chat transcript on coweasy.com started on Wednesda-0297.json

at 2019-03-27 07:53, Kitty Chung said: Can I create chart of account by myself due to client;s principal activity is real estate onvest,
at 2019-03-27 07:54, Kitty Chung said: real estate investment
at 2019-03-27 07:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4a155423f4f5a9701b5857605f607752e4039dfc/-29-20-科目列表.png
at 2019-03-27 07:54, Support Team said: 可以用空白模板清空,再輸入或匯入
at 2019-03-27 07:55, Kitty Chung said: T白又!
at 2019-03-27 07:59, Kitty Chung said: How to select industry?
at 2019-03-27 08:01, Support Team said: Blank Template/空白模板就可以
at 2019-03-27 08:05, Kitty Chung said: I cannot find out in step 3 of selecting lists of industry.
at 2019-03-27 08:06, Support Team said: 可以先選其中一個行業,新增公司後在科目表清空
at 2019-03-27 08:07, Kitty Chung said: Anyone is okay?
at 2019-03-27 08:08, Support Team said: 是的

2019-03-27-Chat transcript on coweasy.com started on Wednesda-0299.json

at 2019-03-27 08:33, Kitty Chung. said: How to create land and Building - Header Account?
at 2019-03-27 08:35, Support Team said: 可以選擇系統內置的相似的模板,再修改,或者在空白模板,匯入科目表

2019-03-28-Chat transcript on coweasy.com started on Thursday-0300.json

at 2019-03-28 02:06, Admin said: I found when I add a new chart of account, no save icon for save?
at 2019-03-28 02:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5de5f36c2fb7303ba9058e4127658080afcc3767/2019-03-28_10-07-59-科目列表_-_Google_Chrome.png

2019-03-28-Chat transcript on coweasy.com started on Thursday-0301.json

at 2019-03-28 03:48, sui@eworld-precision.com. said: 你好,因為我們在國內看不到你們的教學視頻,請問你們可以用檔案的形式傳給我們嗎?
at 2019-03-28 03:53, Support Team said: 除了教學視頻以外, 我們在網上還有常問問題,請參考一下.
at 2019-03-28 04:03, sui@eworld-precision.com. said: 那教學視頻是否可以發給我們?
at 2019-03-28 04:05, Support Team said: 我們如何發給你們?我們並沒有全部功能的視頻,你想查詢哪些功能?
at 2019-03-28 04:08, sui@eworld-precision.com. said: 可以用E-MAIL給我嗎?

2019-03-28-Chat transcript on coweasy.com started on Thursday-0303.json

at 2019-03-28 06:20, 胡海鋒. said: 是否一个页面只能一个单位?
at 2019-03-28 06:22, Support Team said: 不是,要看你是哪一個輸入介面
at 2019-03-28 06:23, 胡海鋒. said: 库存设置里面的
at 2019-03-28 06:23, Support Team said: 不是,是可以設置多單位的,只是你可以選擇預設的默認單位
at 2019-03-28 06:24, Support Team said: 然後再按你不同單位的比例倍大,所以是多單位功能的
at 2019-03-28 06:26, Support Team said: 其實,你是可以在庫存頁面內,單位這個標題按下去,設置不同單位的比例
at 2019-03-28 06:27, 胡海鋒. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c9c6619bddec7c4865d15f4/v/87d59a721b88cc02771e23e79c0be44474d8afa9/image.png
at 2019-03-28 06:28, 胡海鋒. said: 不是这个
at 2019-03-28 06:28, 胡海鋒. said: 我发错了
at 2019-03-28 06:28, 胡海鋒. said: 我再试下

2019-03-28-Chat transcript on coweasy.com started on Thursday-0304.json

at 2019-03-28 05:41, V1553751442962927 said: 我想問一下, 用戶是指同時可登入的人數嗎 ? 還是公司名稱 ?
at 2019-03-28 05:42, V1553751442962927 said: 我是一間接近提供會計服務的公司, 比如我有10個客戶, 10個公司, 那我費用是怎樣計算 ?
at 2019-03-28 05:46, Support Team said: 會計師樓或會計服務公司可以到
https://hkcaa.net/ 登記會員會員可以經過 CPA平台,處理多間公司的簿記
at 2019-03-28 05:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5a2e0151538796b1ab84345b83aae8ea72e4cdf5/圖片.png
at 2019-03-28 05:50, Support Team said: HK$ 1500/year for unlimited companies accounts
at 2019-03-28 05:58, V1553751442962927 said: 了解 謝謝回覆 我會好好考慮
at 2019-03-28 06:00, Support Team said: 好的,如需查詢,請隨時聯絡我們
at 2019-03-28 06:06, V1553751442962927 said: 另外, 想問多兩個問題, 我見你們有個GODADDY既標誌, 是不是指你們是租他們伺服器, 所以伺服器位於美國 ?
at 2019-03-28 06:07, V1553751442962927 said: 還有, 輸入了的數據可否轉換成EXCEL檔 ? 用戶可以線下備份嗎 ?
at 2019-03-28 06:21, Support Team said: 不是,godaddy 只是我們採用的一張國際網絡保安證書, 以處理用戶數據傳輸過程中,得到嚴謹加密作用
at 2019-03-28 06:21, Support Team said: 我們的數據是儲存在香港的
at 2019-03-28 06:22, Support Team said: 是的,我們的數據包括基礎數據和報表分析等等相關報表,所有也可以輸出excel另行保存
at 2019-03-28 06:23, V1553751442962927 said: 感謝回覆
at 2019-03-28 06:27, V1553751442962927 said: 那伺服器和防火措施怎樣, 是一間足夠大的公司嗎 ? 有沒有足夠保障的啊 ?
at 2019-03-28 06:31, Support Team said: 我不知你認為什麼是一間足夠大的公司, 但是在數據保安方面, 請看看網站首頁最底的右下方, 我們是採用國際網絡保安證書以256次方讓用戶數據傳輸過程中加密處理,你也可見到我們是用HTTPS//: 的安全性網站環境保護用戶數據輸入
at 2019-03-28 06:32, V1553751442962927 said: 了解 我先申請會員試試
at 2019-03-28 06:33, Support Team said: 好的,申請後你會收到確認電郵, 審批時間需時一至兩個工作天

2019-03-28-Chat transcript on coweasy.com started on Thursday-0305.json

at 2019-03-28 07:52, Quin Poon. said: Hello, 想問自訂發票的頁面出了問題嗎?一直都load不到頁面
at 2019-03-28 07:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a4b3bfbce6622723ecf4fb3d2350956a6882c1a/2019-03-28_15-53-16-httpscoweasy.comReportStimulSoftInvoiceCust.png
at 2019-03-28 07:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c0a9cd6877c3572d51fe1c7a88b57ddc31c1fb15/2019-03-28_15-54-23-Sales_Invoice_-_Google_Chrome.png
at 2019-03-28 07:57, Support Team said: 我們測試過多次都可以開到
at 2019-03-28 07:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ba6970576492971945fe508cdfccf0107efaa222/2019-03-28_15-56-50-自訂發票_-_Google_Chrome.png
at 2019-03-28 07:58, Support Team said: 有沒有試過選不同發票作預覽?
at 2019-03-28 07:58, Quin Poon. said: 我再試一試 謝謝

2019-03-29-Chat transcript on coweasy.com started on Friday, -0308.json

at 2019-03-29 01:30, 胡海鋒. said: 你好,我想请问我们购买进来的原材料单位为KG,生产数量为PCS ,这些之间怎么操作
at 2019-03-29 01:32, Support Team said: 你好,CowEasy 應用支援時間:星期一至五,10:00 - 18:00,星期六、日及公眾假期休息。其他時間主要解答客戶一般服務查詢。

2019-03-29-Chat transcript on coweasy.com started on Friday, -0309.json

at 2019-03-29 02:02, 張慧. said: 你好,在初建立会计科目中,怎样添加1002银行存款的下一级科目100201银行存款-工行?
at 2019-03-29 02:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7339402414406cb97957c73c92642d538719c460/22-37-科目列表.png
at 2019-03-29 02:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/655b3294f9a545eda638a02ed485f23b7210fb5c/16-45-科目列表_.png

2019-03-29-Chat transcript on coweasy.com started on Friday, -0311.json

at 2019-03-29 06:10, Kitty Chung. said: Hi, Vivian, I use excel format of Bank , Account for selecting bank or cash item, which input Account no or not ?
at 2019-03-29 06:20, Support Team said: 不太理解你的問題,首先,你是否問銀行月結單輸入頁面,當你選擇左上方銀行戶口後的問題?
at 2019-03-29 06:26, Kitty Chung. said: 在使用試算表格式,-銀行月結. 但是在選擇銀行號碼沒有反應?
at 2019-03-29 06:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2d7a85280e3dc1ddde4062fc6f3b1ceac0d10817/2019-03-29_14-32-12-Chart_of_Accounts_-_Google_Chrome.png
at 2019-03-29 06:33, Support Team said: 科目表裡,有沒有Bank或者Cash性質的科目?
at 2019-03-29 06:34, Support Team said: 月結單輸入“Select Bank or Cash”這裡,只會顯示Bank或者Cash性質的科目
at 2019-03-29 06:38, Kitty Chung. said: 我發現制定錯誤在會計料目上
at 2019-03-29 06:39, Kitty Chung. said: 但是更改後沒有反應!
at 2019-03-29 06:40, Kitty Chung. said: 成功了解

2019-03-29-Chat transcript on coweasy.com started on Friday, -0312.json

at 2019-03-29 07:52, CPA. said: how to access cloud accounting?
at 2019-03-29 07:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d5b275a3e16e56d69100b21336f584f8d6c2bff8/2019-03-29_15-55-07-CowEasy_CPA_平台_-_Google_Chrome.png
at 2019-03-29 07:59, CPA. said: thanks! how to access audit worksheet?
at 2019-03-29 08:00, Support Team said: audit功能現在還在測試階段,還沒有發佈

2019-03-29-Chat transcript on coweasy.com started on Friday, -0313.json

at 2019-03-29 07:11, Kitty Chung. said: I have import excel file into Account but it is unsuccessful.
at 2019-03-29 07:12, Support Team said: 請問提示什麼
at 2019-03-29 07:12, Kitty Chung. said: Message : Row 2 with invalid date.
at 2019-03-29 07:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e0daf125630d92e3cdd5b604f369d8a70f136a90/2019-03-29_15-13-29-BankIO_V5_(1).xls_-_LibreOffice_Calc.png
at 2019-03-29 07:13, Kitty Chung. said: some information In BBN00001 id incorrct, please chexk!
at 2019-03-29 07:14, Support Team said: 請模板提示的格式輸入日期
at 2019-03-29 07:14, Kitty Chung. said: I have follow the requirement of date
at 2019-03-29 07:15, Kitty Chung. said: eg. 11 Jan 18 , 20180111
at 2019-03-29 07:15, Support Team said: 請截圖或影相給我們看看
at 2019-03-29 07:16, Kitty Chung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5c9dc438bddec7c4866b81a9/v/1a7f910d7cd2d14aa5108ba66db0e6f2bb291c73/image.png
at 2019-03-29 07:16, Support Team said: 第二行沒有輸入日期
at 2019-03-29 07:18, Kitty Chung. said: only select bank account.
at 2019-03-29 07:19, Kitty Chung. said: so input 20180101?
at 2019-03-29 07:19, Support Team said: 是的
at 2019-03-29 08:46, Kitty Chung. said: Hi,, How to Input accured expensed? e.g. Bldg. magt fee
at 2019-03-29 08:47, Support Team said: 如需區分vendor,在薪酬支出模組輸入,如不需,在其他會計輸入->會計人員輸入這裡,可以直接Debit Credit
at 2019-03-29 08:52, Kitty Chung. said: Accountant Input - When I entry debit expenses, how to credit Accural? Entry same voucher no?
at 2019-03-29 08:53, Support Team said: 分開多行輸入

2019-04-01-Chat transcript on coweasy.com started on Monday, -0315.json

at 2019-04-01 07:55, Kitty Chung. said: Hi, Vivian, I have import bank book of excel last Fri. When I continue to use bank book to entry transactions. I find that bank book have duplicate transactions with different transacti
at 2019-04-01 07:55, Kitty Chung. said: Voucher nmber.
at 2019-04-01 07:56, Kitty Chung. said: So how can I delete duplicate duplicate transactions.
at 2019-04-01 07:58, Support Team said: 可以在bank book ,general ledger等報表點擊入去修改或刪除也可以在月結單輸入紀錄找到紀錄,雙擊入去修改或刪除
at 2019-04-01 08:22, Kitty Chung. said: How to set up chart of Account for Long term investments which have nine shares?
at 2019-04-01 08:31, Kitty Chung. said: Please advise!
at 2019-04-01 08:35, Support Team said: 可以新增1個科目,性質選Non Current Assets,在輸入時在說明位注明那9個shares或者新增9個Non Current Assets科目,輸入分開輸入

2019-04-03-Chat transcript on coweasy.com started on Wednesda-0319.json

at 2019-04-03 08:11, jw-account said: 我入發票時,需要扣鎖售成本但無A/C 可以選擇
at 2019-04-03 08:12, jw-account said: 請問是否未開通A/C CODE 比我地公司?
at 2019-04-03 08:14, jw-account said: 我查到會計科目是有這個A/C CODE
at 2019-04-03 08:14, jw-account said: 但去到開發票我要入A/C CODE 無法輸入
at 2019-04-03 08:17, Support Team said: 發票只會DR 應收賬款 CR 收入,不會選擇COGS的而COGS是 每月月尾或者年結時,在Stock Posting做:Closing Stock -> Inventory,Inventory -> Opening Stock這樣在P&L可以看到 銷售成本=Opening Stock + Purchase - Closing Stock
at 2019-04-03 08:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ade15f5676f85fb8856f5f619f1b4304ed4abb62/2019-04-03_16-16-38-Stock_-_Google_Chrome.png
at 2019-04-03 08:18, Support Team said: 可以參考庫存頁面的FAQ
at 2019-04-03 08:18, jw-account said: 若我要扣客會PACKING FEE 不可以同一張發票做?
at 2019-04-03 08:18, jw-account said: 要分開做?
at 2019-04-03 08:19, Support Team said: 扣減還是要收取?
at 2019-04-03 08:19, jw-account said: 扣減
at 2019-04-03 08:21, Support Team said: 發票本來應收1000元,要扣減100元PACKING FEE,最後只有900元應收?
at 2019-04-03 08:21, jw-account said: 是
at 2019-04-03 08:26, Support Team said: 需要開放發票輸入界面選擇其他科目這樣輸入發票時會可以選擇所有的COGS科目請問是否需要?
at 2019-04-03 08:26, jw-account said: 是呀
at 2019-04-03 08:29, Support Team said: 已開通發票輸入界面選擇COGS科目,請刷新發票界面試試

2019-04-03-Chat transcript on coweasy.com started on Wednesda-0320.json

at 2019-04-03 08:19, 胡海鋒. said: 在吗?
at 2019-04-03 08:19, Support Team said: 請問需要我幫手嗎?
at 2019-04-03 08:21, 胡海鋒. said: 请问我公司的产品原材料单位是公斤,生产成产品单位为个,请问这个要怎么转换?
at 2019-04-03 08:22, 胡海鋒. said: 有无操作视频?
at 2019-04-03 08:25, Support Team said: 這個情況不會特別有視頻提供,但是我可以示範給你看,請稍等
at 2019-04-03 08:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/e772c0eb97069c532ae0ba244a6e6713f5cbbf76/image.png
at 2019-04-03 08:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/f048a83c7b6375517ef8b6d2b3e53783b4f47fb4/image.png
at 2019-04-03 08:32, Support Team said: 只是隨便提一個例子
at 2019-04-03 08:33, Support Team said: 這兩項也是選擇同一個產品,然後一個轉入一件,選擇一個單位;然後在下一項選擇同一個產品,但選擇另一個單位便可以了
at 2019-04-03 09:05, Support Team said: 剛才的例子是在庫存調整轉入的頁面處理,而不是在庫存轉倉頁面處理, 請留意

2019-04-04-Chat transcript on coweasy.com started on Thursday-0322.json

at 2019-04-04 08:31, Doris said: LOAD STOCK REPORT
at 2019-04-04 08:31, Doris said: LOAD好耐
at 2019-04-04 09:08, Support Team said: 一般計算FIFO比WA複雜,需要較多時間,系統預設只計算WA成本FIFO的成本會在流量報表和銷售依庫存報表顯示之前同事是不是幫你啟用了計算FIFO的成本?

2019-04-08-Chat transcript on coweasy.com started on Monday, -0324.json

at 2019-04-08 02:02, Lam Siu Ping. said: Morning, I want to set up a new company account, how to set up ?
at 2019-04-08 02:04, Support Team said: Firstly, you add one client in 所有客戶列表
at 2019-04-08 02:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b20d9f9e953561c0a3c727be654cf85f5419fe8/image.png
at 2019-04-08 02:05, Support Team said: once added, press the arrow button on the right side
at 2019-04-08 02:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a63a0f4767c867657b168c4c0ba90c1f61e68152/image.png
at 2019-04-08 02:06, Support Team said: after that, input the start up business day and year end day
at 2019-04-08 02:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/234251cdfdf881c4c8199b9edd2fa05e52459d51/image.png
at 2019-04-08 02:08, Support Team said: press 確定, it will show in 會計客戶列表
at 2019-04-08 02:24, Lam Siu Ping. said: thanks ! got it....then I need to use the chart of account before entering the account
at 2019-04-08 02:28, Support Team said: yes thanks
at 2019-04-08 02:31, Lam Siu Ping. said: Since this is the first year, I just need to enter, no need to have key in opening balance
at 2019-04-08 02:32, Support Team said: If the opening balance is zero(Just start business), you may add share capital for the company

2019-04-08-Chat transcript on coweasy.com started on Monday, -0329.json

at 2019-04-08 09:25, jones. said: 如何刪除發票
at 2019-04-08 09:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9ea5dd9b7106f490d32e8f0937639ef6fae755a7/17_48-銷售.png
at 2019-04-08 09:26, Support Team said: 在發票紀錄搜尋再刪除
at 2019-04-08 09:26, jones. said: 明白,謝謝
at 2019-04-08 09:59, jones. said: 現金支出如何處理
at 2019-04-08 10:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/66f2ccb240ae0977b542ce5d1439b845483278b3/2019-04-08_18-03-14-現金支出_-_Google_Chrome.png
at 2019-04-08 10:04, Support Team said: 直接輸入支出明細和付款資料

2019-04-09-Chat transcript on coweasy.com started on Tuesday,-0331.json

at 2019-04-09 03:36, Lam Siu Ping. said: hi, I cannot login with original password
at 2019-04-09 03:37, Support Team said: Do you login in another computer by haven't log out?
at 2019-04-09 03:38, Lam Siu Ping. said: i able to login now. leave it, thank you

2019-04-09-Chat transcript on coweasy.com started on Tuesday,-0335.json

at 2019-04-09 09:27, sales@lol-distribution.com. said: 想問下我想更改INVOICE 公司地址
at 2019-04-09 09:27, sales@lol-distribution.com. said: 應該邊版可以更改?
at 2019-04-09 09:27, Support Team said: 在公司設定修改
at 2019-04-09 09:28, Support Team said: 要管理員用戶才可以改
at 2019-04-09 09:28, sales@lol-distribution.com. said: 公司設置內的用戶管理嗎?
at 2019-04-09 09:28, Support Team said: 公司資料
at 2019-04-09 09:29, Support Team said: 管理員用戶才可以改
at 2019-04-09 09:29, Support Team said: 其他用戶開不到這頁
at 2019-04-09 09:36, sales@lol-distribution.com. said: 我係管理頁更改了, 左下款應該是SHOW CONATCT PERSON
at 2019-04-09 09:37, sales@lol-distribution.com. said: 但INVOICE 是出EMAIL
at 2019-04-09 09:37, sales@lol-distribution.com. said: 請問點修改?
at 2019-04-09 09:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e86f9b72c3fd497c7b0c1272d60686682067f506/2019-04-09_17-39-16-用戶管理_-_Google_Chrome.png
at 2019-04-09 09:40, Support Team said: 發票預設顯示登入用戶的這欄
at 2019-04-09 09:40, sales@lol-distribution.com. said: 好, 等我再試

2019-04-10-Chat transcript on coweasy.com started on Wednesda-0340.json

at 2019-04-10 08:30, infocoray@yahoo.com.hk. said: 請問設定工程的結束日期, 過後就不能再入支出到該工程?
at 2019-04-10 08:38, Support Team said: 工程的結束日期只是給用戶用作參考,不會影響輸入

2019-04-11-Chat transcript on coweasy.com started on Thursday-0344.json

at 2019-04-11 02:49, Co Sec 1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5caeaa857e4cffb8f8b63518/v/3885613f542a816ba9ae0fe58ea4f5d42be335d0/image.png
at 2019-04-11 02:50, Co Sec 1. said: 請問呢D點改?
at 2019-04-11 02:51, Support Team said: 在"庫存"內更改
at 2019-04-11 02:59, Co Sec 1. said: 即係邊?
at 2019-04-11 03:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9bfe63ae23114fb149a08ce772fde647f2ae437/2019-04-11_11-01-20-(主頁)_銷售_-_Google_Chrome.png
at 2019-04-11 03:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a8302e206d3312006069c4ede22694c9e74dec5d/或者這裡.png

2019-04-11-Chat transcript on coweasy.com started on Thursday-0345.json

at 2019-04-11 03:53, jw-we@jemswin.com. said: 我電腦畫面唔夠大,同一版面只看到一行po︰
at 2019-04-11 03:53, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5caeaf4c7e4cffb8f805802d/v/1275c753b806028b5331c87dd48b508ef96dcb1b/image.png
at 2019-04-11 03:54, jw-we@jemswin.com. said: 現在才看到 我司po號原來跳了幾個,po2018-0747上一個就是po2018-0742
at 2019-04-11 03:56, Support Team said: 這個我們會交給技術同事看看

2019-04-11-Chat transcript on coweasy.com started on Thursday-0346.json

at 2019-04-11 06:53, CPA. said: 你好, 我們本身提供會計服務和審計給客戶, 因本身我們的記帳部門在深圳辦公室, 雲服務也可 access?
at 2019-04-11 06:53, Support Team said: 可以的
at 2019-04-11 06:54, CPA. said: 另, 我見你們的報價, 若我們入數的同事有十數人, 你們報價的價錢內所詳述之三個裝置同步是什麼意思?
at 2019-04-11 06:56, Support Team said: 我們預設的是1個管理員另加3個用戶
at 2019-04-11 06:56, Support Team said: 我們預設的是1個管理員另加2個用戶,總共3個用戶
at 2019-04-11 06:58, Support Team said: 會計師樓只需要參加成為會員,年費一千五百元,便可開設無限量公司 帳目,亦提供無限量數據上傳服務。

2019-04-11-Chat transcript on coweasy.com started on Thursday-0348.json

at 2019-04-11 09:39, Kitty Chung. said: Hi, Vivian, I have use Accountant input, when I make a entry for Debit side, how to entry credit amount?
at 2019-04-11 09:40, Support Team said: 加第2行
at 2019-04-11 09:40, Support Team said: 每行只入其中1只腳
at 2019-04-11 09:41, Kitty Chung. said: How to add second line?
at 2019-04-11 09:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ecac4b9efec251a4b432f148281460be85bd6a61/2019-04-11_17-43-06-Accountant_Input_-_Google_Chrome.png
at 2019-04-11 09:54, Kitty Chung. said: Can we change the name of Account code of Retained earnings to Reserve?
at 2019-04-11 09:55, Kitty Chung. said: How to change?
at 2019-04-11 09:56, Support Team said: 可以的
at 2019-04-11 09:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/22697d7b2b23ecabcbc127e94609d8afde24ae37/2019-04-11_17-55-41-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-04-11 09:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/98a8acec68111978dae4e73a6caf20e8f9c1515d/2019-04-11_17-56-09-Chart_of_Accounts_-_Google_Chrome.png

2019-04-12-Chat transcript on coweasy.com started on Friday, -0351.json

at 2019-04-12 05:26, Billy Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cb019777e4cffb8f83181db/v/66f4547c856ad6e980340355f4f8236154a31af3/image.png
at 2019-04-12 05:26, Billy Cheung. said: 我想將8頁一次過匯出
at 2019-04-12 05:27, Billy Cheung. said: 應該點按?
at 2019-04-12 05:28, Support Team said: 要先按要匯出紀錄按"所有",然後再按匯出
at 2019-04-12 05:29, Billy Cheung. said: 如果TICK 所以會包括P1 - P8 嗎?
at 2019-04-12 05:30, Support Team said: 要1至8頁都是剔"所有"

2019-04-12-Chat transcript on coweasy.com started on Friday, -0352.json

at 2019-04-12 06:13, Lam Siu Ping said: hi, I want to change the password, how to change ?
at 2019-04-12 06:15, Support Team said: You need to go back to the CPA platform page
at 2019-04-12 06:15, Support Team said: Find User Management tag
at 2019-04-12 06:15, Support Team said: Then go in to amend the password
at 2019-04-12 06:18, Lam Siu Ping said: I go to use management tag, choose password tag, click send ?
at 2019-04-12 06:20, Lam Siu Ping said: no icon for amend password ?
at 2019-04-12 06:22, Lam Siu Ping said: ok, i can change, thanks !

2019-04-12-Chat transcript on coweasy.com started on Friday, -0353.json

at 2019-04-12 08:17, jw-po@jemsiwn. said: 報價單中, 如何改變匯率?
at 2019-04-12 08:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2ca5a8e3597909d40cf45249007f72e7f9827e4d/2019-04-12_16-18-40-Quotation_-_Google_Chrome.png
at 2019-04-12 08:19, jw-po@jemsiwn. said: 之前是港元, 現在需要改美元

2019-04-12-Chat transcript on coweasy.com started on Friday, -0354.json

at 2019-04-12 07:32, Billy Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cb03a297e4cffb8f82c7929/v/5ae978be73ec8e20e46c39405e96ee58cd9bc2e4/image.png
at 2019-04-12 07:32, Billy Cheung. said: 係COWEASY 睇係一張SO 一行
at 2019-04-12 07:32, Billy Cheung. said: 但匯出EXCEL 係續件ITEM 例出...
at 2019-04-12 07:32, Billy Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cb03a297e4cffb8f82c7929/v/9beef3142b8c6d13cfad8e3baac0b7461249ac5d/image.png
at 2019-04-12 07:33, Support Team said: 匯出匯入是SO裡全部的資料
at 2019-04-12 07:33, Support Team said: 是每個item一行
at 2019-04-12 07:33, Billy Cheung. said: 可唔可以好似COWEASY 咁可以一張SO 只出總數?
at 2019-04-12 07:35, Billy Cheung. said: 好的 THANKS!

2019-04-12-Chat transcript on coweasy.com started on Friday, -0355.json

at 2019-04-12 12:50, V1554984697502110 said: 有人?
at 2019-04-12 12:52, V1554984697502110 said: 想諮詢薪酬系統相關功能
at 2019-04-12 12:52, Support Team said: Yes
at 2019-04-12 12:52, V1554984697502110 said: 可輸出薪俸稅報表嗎?
at 2019-04-12 12:53, V1554984697502110 said: IR56等
at 2019-04-12 12:53, V1554984697502110 said: 有無個報表的sample?
at 2019-04-12 12:54, Support Team said: 我知道,目前我們在 開發中,但這個不太重要,最重要是我們系統可以輸出每名員工整個年度薪金和強積金的總收入, 方便用戶填寫該報表。但稍後我們也會開發出這張薪俸稅表格,冇問題的
at 2019-04-12 12:55, Support Team said: 另外,由於在非辦公時間,我們主要回答客戶系統以外的一般查詢,例如:收費、或服務模式 等等,所以系統的功能查詢,請在辦公時間內諮詢可以了,謝謝
at 2019-04-12 12:56, V1554984697502110 said: 一個店鋪的餐廳適合哪種?
at 2019-04-12 12:56, V1554984697502110 said: 小企雲?
at 2019-04-12 12:57, V1554984697502110 said: 1對1 在線支援,能支援哪些呢?
at 2019-04-12 12:57, V1554984697502110 said: 用CowEasy,真的不懂會計的人也可以做帳?
at 2019-04-12 12:58, Support Team said: 其實使用哪種模式並不局限於你是哪一種行業,是你想使用我們系統處理多大範圍的服務,例如:如只需入賬出會計帳目,那初創運便可以了。但如果需要用我們的系統出單,而且也需要管理庫存 等等,那便需要企業雲
at 2019-04-12 12:59, Support Team said: 好像現在我們對話的模式,在線支援在辦公時間內,我們可以回覆客戶當前頁面遇到的問題。另外,我們也提供公司的whatsapp,用戶可以在whatsapp 發問,我們可以一一解答
at 2019-04-12 13:01, Support Team said: 正確,我們很多用戶在使用我們初創雲的時候,主要透過銀行月結單,以抄書的形式,輸入在我們的銀行月結單輸入介面內,整盤帳目的財務報表,包括:資產負債表、損益表、總分類帳 等等,便可以自動產生出來,方便年結核數之用
at 2019-04-12 13:02, Support Team said: 我建議你可以先登記一個初創雲的使用戶口試試, 我們已經有很多成功例子
at 2019-04-12 13:02, V1554984697502110 said: 不懂會計的人如果輸入錯誤,不是很難知道嗎?
at 2019-04-12 13:03, Support Team said: 是這樣的,所謂抄書的效果,是你把每條銀行紀錄輸入在我們的介面內,去到最後,只需要把結餘互相比較一下, 那邊清楚了。至於每條紀錄所選擇的科目是否正確,其實在使用的時候,也可以查詢,我相信你明白我的意思,是真的可以的
at 2019-04-12 13:04, Support Team said: 我們每天也說,沒有一個人比起一間公司的老闆,更清楚自己銀行月結單,每條紀錄的往來
at 2019-04-12 13:04, V1554984697502110 said: 有的人不知道的:joy:
at 2019-04-12 13:05, V1554984697502110 said: 這是香港本地公司開發的嗎?
at 2019-04-12 13:05, Support Team said: 對,我們是本地開發 ,絕對為了滿足香港的中小企需要而設計的雲端會計平台
at 2019-04-12 13:05, V1554984697502110 said: 小企雲不是也有出單系統嗎?
at 2019-04-12 13:06, V1554984697502110 said: 不好意思,出單是什麼意思?
at 2019-04-12 13:06, Support Team said: 出發票,有些用戶已經每天使用我們的系統,協助他們出發票給他的客戶
at 2019-04-12 13:06, V1554984697502110 said: 我不懂會計
at 2019-04-12 13:06, Support Team said: INVO
at 2019-04-12 13:06, Support Team said: INVOICE
at 2019-04-12 13:07, V1554984697502110 said: 企業雲的出單和小企雲出單,有和不同?
at 2019-04-12 13:07, Support Team said: 剛才也已提及企業雲和小企雲最大的分別是企業還可以管理庫存功能。這樣吧,你可以隨便註冊一個戶口試試,免費使用14天,就算之後不用,也沒有所謂
at 2019-04-12 13:08, V1554984697502110 said: 我們是餐飲業,應該沒有多少庫存要管理
at 2019-04-12 13:10, V1554984697502110 said: 如果真的不懂會計的人使用,在線支援可幫助確認輸入的方法是否正確嗎?
at 2019-04-12 13:17, V1554984697502110 said: 如果真的不懂會計的人使用,在線支援可幫助確認輸入的方法是否正確嗎?
at 2019-04-12 13:18, V1554984697502110 said: 突然冇人
at 2019-04-12 13:21, V1554984697502110 said: :disappointed_relieved:
at 2019-04-12 13:22, V1554984697502110 said: 到底有沒有人?
at 2019-04-12 13:22, V1554984697502110 said: 如果真的不懂會計的人使用,在線支援可幫助確認輸入的方法是否正確嗎?
at 2019-04-12 13:22, V1554984697502110 said: 這是發第三回
at 2019-04-12 13:24, V1554984697502110 said: 一對一在線支援如果是這樣的話。。。

2019-04-15-Chat transcript on coweasy.com started on Monday, -0358.json

at 2019-04-15 06:05, aki.mak@pzh.com.hk. said: 你好呀
at 2019-04-15 06:05, aki.mak@pzh.com.hk. said: 想查詢一下
at 2019-04-15 06:08, aki.mak@pzh.com.hk. said: 於3月28日出了兩張單,現在想入退貨
at 2019-04-15 06:08, aki.mak@pzh.com.hk. said: 但可以點做?
at 2019-04-15 06:08, aki.mak@pzh.com.hk. said: 原本想更改出貨數量為0,但因為是3月單,已經唔可以更改了
at 2019-04-15 06:10, Support Team said: 可以在收款/銷售退回,選客戶,銷售退回輸入退貨數量
at 2019-04-15 06:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/aa0bf558d3cab9e4fcde97f6ab9010120ef560a0/2019-04-15_14-10-02-收款(客戶)_-_Google_Chrome.png
at 2019-04-15 06:12, Support Team said: 也可以在先發票紀錄打開發票,按退貨
at 2019-04-15 06:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d0f10f09ac7f57ca197b9ba56f6eb9eae521085/06-33-銷售(出貨)_-_Google_Chrome.png
at 2019-04-15 06:14, aki.mak@pzh.com.hk. said: 明白了,感謝你 :)

2019-04-16-Chat transcript on coweasy.com started on Tuesday,-0361.json

at 2019-04-16 04:39, jenny said: 1. Could you please advise why we can't use the audit? 2. We are the membership cpa firm. We want to amend the details for which when we shown in your website 1st page. Please advise how to do this?
at 2019-04-16 04:40, Support Team said: (1) is it our platform's audit function?
at 2019-04-16 04:41, jenny said: yes
at 2019-04-16 04:43, Support Team said: we are under constructing our platform's audit function, once completed will inform you for trial
at 2019-04-16 04:43, Support Team said: for (2)
at 2019-04-16 04:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fdd56ab22880e45d423a5f14e6fcd2ba8ad793ab/image.png
at 2019-04-16 04:44, Support Team said: please visit the link in red box
at 2019-04-16 04:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8c08d76830379654dba0387b4bc3fa918bc077f4/image.png
at 2019-04-16 04:44, Support Team said: and edit the name here

2019-04-16-Chat transcript on coweasy.com started on Tuesday,-0362.json

at 2019-04-16 07:03, Albert Wong. said: Tracy,
at 2019-04-16 07:04, Albert Wong. said: I had create four invoices before, but it is used for testing purpose
at 2019-04-16 07:04, Albert Wong. said: please kindly advise how to void it ?
at 2019-04-16 07:05, Support Team said: 可以在發票紀錄搜尋,打開後刪除或廢單
at 2019-04-16 07:06, Albert Wong. said: 發票紀錄搜尋??
at 2019-04-16 07:07, Albert Wong. said: under operation ! Sales ?
at 2019-04-16 07:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c6de7c3e0c7691328859c77e18cac044af3f471/2019-04-16_15-08-12-(主頁)_銷售_-_Google_Chrome.png
at 2019-04-16 07:12, Albert Wong. said: Found it
at 2019-04-16 07:12, Albert Wong. said: when I deleted it
at 2019-04-16 07:12, Albert Wong. said: go back to " Dashboards"
at 2019-04-16 07:13, Albert Wong. said: seem have a figure ?
at 2019-04-16 07:13, Albert Wong. said: it may be zero ?
at 2019-04-16 07:15, Albert Wong. said: My business is a logistics
at 2019-04-16 07:15, Support Team said: 在紀錄刪除發票,是不會關閉或跳轉頁面的
at 2019-04-16 07:30, Albert Wong. said: Tracy, our sales record is base on job number
at 2019-04-16 07:30, Albert Wong. said: how to separate into your system?
at 2019-04-16 07:34, Support Team said: 如Job number一定不會重複,可以直接在發票編號輸入,如多張發票可能會使用同一個job number,可以試試在說明輸入,在發票紀錄可以在‘關鍵字’這裡搜尋
at 2019-04-16 07:37, Albert Wong. said: 發票編號 = job number ?
at 2019-04-16 07:37, Albert Wong. said: when input Cost = 發票編號 = job number ?
at 2019-04-16 07:38, Support Team said: 那試試在說明輸入,在發票紀錄可以在‘關鍵字’這裡搜尋
at 2019-04-16 07:39, Albert Wong. said: for example : Job number 18-01-001, sales invoice have two and cost have three or four
at 2019-04-16 07:39, Support Team said: 那試試在說明輸入,在發票紀錄可以在‘關鍵字’這裡搜尋
at 2019-04-16 07:42, Albert Wong. said: let me try
at 2019-04-16 07:43, Albert Wong. said: on the other hand, I can up-load excel file for sales & cost ?
at 2019-04-16 07:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a05a8af5e2e2ac7d5cbee3025e78db079286654c/-49-26-(主頁)_銷售.png
at 2019-04-16 07:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/930155bdddbdc725dc4f9530e6a1c656dc0c06d7/-50-09.png
at 2019-04-16 07:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5ce2d0d6eb1682099eb80302c0ebabb0c43fbe24/-50-39-紀錄_銷售(出貨).png
at 2019-04-16 07:44, Support Team said: 按空白模板的格式輸入
at 2019-04-16 07:45, Support Team said: 匯出同一頁面上傳
at 2019-04-16 07:49, Albert Wong. said: If we use excel upload invoice ? one invoice one line ?
at 2019-04-16 07:49, Support Team said: one item
at 2019-04-16 07:49, Albert Wong. said: if one invoice have two or three item
at 2019-04-16 07:49, Support Team said: one item one line
at 2019-04-16 07:50, Support Team said: 同一發票不同item,輸入相同發票編號
at 2019-04-16 07:50, Albert Wong. said: I see
at 2019-04-16 07:52, Albert Wong. said: 產品編號 & 產品名稱 , we design ? if we have not this
at 2019-04-16 07:52, Albert Wong. said: nil ?
at 2019-04-16 07:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a1af1253be37e72a541852e42aee945a517061b/2019-04-16_15-55-03-Invoice_V5.xls_-_LibreOffice_Calc.png
at 2019-04-16 07:55, Support Team said: 直接入金額或入庫存,只入其中一樣
at 2019-04-16 07:57, Albert Wong. said: ok, let me try.
at 2019-04-16 07:58, Albert Wong. said: If we input Cost, same procedure ?
at 2019-04-16 07:58, Support Team said: 一樣的
at 2019-04-16 07:59, Albert Wong. said: ok, let me try sale invoice & supplier cost in this week

2019-04-17-Chat transcript on coweasy.com started on Wednesda-0365.json

at 2019-04-17 03:49, V1553603533002382 said: 你好,我們是初創企業,做冷氣工程。
at 2019-04-17 03:50, V1553603533002382 said: 我們想每張銷售單收入及支出記帳,請問有什麼服務岩用嗎?
at 2019-04-17 03:51, Support Team said: 請問需要庫存嗎,還是都是一般TRADING CO開銷售及採購單?
at 2019-04-17 03:52, V1553603533002382 said: 一般trading co . 我們並非賣冷氣。是提供安裝冷氣服務
at 2019-04-17 03:53, Support Team said: 那我們的小企雲已包括TRADING CO 要用的FUNCTION (開銷售及採購單)

2019-04-18-Chat transcript on coweasy.com started on Thursday-0366.json

at 2019-04-18 01:32, 張慧. said: 你好,会计中,数量金额明细账,科目明细账在哪里看呢?
at 2019-04-18 01:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b7e13a848f4681bfce4027daccd86547411edcb0/image.png
at 2019-04-18 01:40, 張慧. said: 数量金额明细账呢?
at 2019-04-18 01:42, Support Team said: 看看"財務報表"的其他報表

2019-04-18-Chat transcript on coweasy.com started on Thursday-0367.json

at 2019-04-18 02:50, account. said: 咱们有没有自动结转损益功能
at 2019-04-18 02:50, Support Team said: 什麼是自动结转?
at 2019-04-18 02:52, account. said: 就是每个月的损益
at 2019-04-18 02:52, account. said: 直接结转生成凭证
at 2019-04-18 02:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a8fc16028a89c830d0087afb7725a5b8fe106133/image.png
at 2019-04-18 02:53, Support Team said: 看看這裡
at 2019-04-18 02:55, account. said: 恩
at 2019-04-18 02:55, account. said: 咱们工资功能 是不是付款之后 自动生成凭证
at 2019-04-18 02:57, Support Team said: 假設用了銀行付工資, 一面銀行扣數, 工資便轉成支出,並反映在損益表
at 2019-04-18 02:57, account. said: 相应的凭证也就有了
at 2019-04-18 02:57, account. said: 对吧
at 2019-04-18 02:58, Support Team said: 你的"凭证"是指損益表的工資有條數?
at 2019-04-18 02:58, Support Team said: 會的
at 2019-04-18 03:02, account. said: 你们可以加WeChat 客服吗?
at 2019-04-18 03:02, Support Team said: 可以
at 2019-04-18 03:03, Support Team said: 請提供你的帳號
at 2019-04-18 03:04, Support Team said: 我們可加入你的微信

2019-04-18-Chat transcript on coweasy.com started on Thursday-0369.json

at 2019-04-18 06:07, 李鳳英. said: 我在介面输了一份采购单,然后保存了,但现在有个信息有误需要修改,请问可以从哪里调出来去修改?
at 2019-04-18 06:08, 李鳳英. said: 暂时在试用阶段,一个人有开通了所有权限
at 2019-04-18 06:11, Support Team said: 你可以去右手邊綠色部分的採購分析報表內
at 2019-04-18 06:11, Support Team said: 然後在下面搜尋其中一個是採購單紀錄
at 2019-04-18 06:11, Support Team said: 搜尋該紀錄後可以進入並修改
at 2019-04-18 06:27, 李鳳英. said: 我把订单的时间段输进去,但搜索不出来!指定订单编号,点搜寻,但结果还是空白!
at 2019-04-18 06:30, Support Team said: 要搞清楚,你是想搜尋採購單??還是採購訂單
at 2019-04-18 06:30, Support Team said: 這是分開的兩部分
at 2019-04-18 06:32, 李鳳英. said: 订单
at 2019-04-18 06:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4fc0693a5dc479c11c73ac56ebeb966fe9be9973/2019-04-18_14-36-25-List_Purchase_Order_-_Google_Chrome.png
at 2019-04-18 06:36, Support Team said: 那你便去採購訂單 的紀錄頁面查看,因為之前你是說採購單

2019-04-18-Chat transcript on coweasy.com started on Thursday-0370.json

at 2019-04-18 07:36, Anson Chan. said: 我想閞個往來賑ACCOUNT COE
at 2019-04-18 07:36, Anson Chan. said: CODE
at 2019-04-18 07:37, Support Team said: 系統不允許新增AR,AP科目的,
at 2019-04-18 07:37, Anson Chan. said: oh..
at 2019-04-18 07:37, Anson Chan. said: why?
at 2019-04-18 07:37, Support Team said: 銷售採購會自動使用AR或AP,
at 2019-04-18 07:38, Support Team said: 發票選客戶,就可以分開不同客戶的AR
at 2019-04-18 07:38, Anson Chan. said: no . i mean if i want to create a current account with director or shareholder
at 2019-04-18 07:38, Anson Chan. said: no Ar Ap
at 2019-04-18 07:38, Anson Chan. said: balance sheet item account code
at 2019-04-18 07:38, Anson Chan. said: how to setup?
at 2019-04-18 07:39, Support Team said: 那在科目表新增科目,性質選Cuurent Assets 或 Current Liabilities
at 2019-04-18 07:41, Anson Chan. said: i see
at 2019-04-18 09:50, Anson Chan. said: i have a question
at 2019-04-18 09:50, Anson Chan. said: if i base on bank statement page to input
at 2019-04-18 09:51, Anson Chan. said: for example current month payment is for last month expense...
at 2019-04-18 09:52, Anson Chan. said: COST 即是我不可以反映到相關月份?
at 2019-04-18 09:53, Support Team said: bank statement 是cash basis的accrual basis 請使用銷售/採購/支出模組
at 2019-04-18 09:54, Support Team said: 或者在會計人員輸入,直接入debit credit
at 2019-04-18 09:55, Support Team said: 例如,3月 dr expense, cr ae4月 dr ae, cr bank
at 2019-04-18 09:55, Anson Chan. said: 哦
at 2019-04-18 09:56, Anson Chan. said: 如我有部份入到BANKSTATMENT
at 2019-04-18 09:56, Anson Chan. said: 下月改入到accrual basis 請使用銷售/採購/支出模組 可以?
at 2019-04-18 09:57, Support Team said: 不重複在會計和其他模組輸入就可以
at 2019-04-18 09:57, Anson Chan. said: DATA 都會整合出來?
at 2019-04-18 09:57, Support Team said: 是的,發票,收款等單據都會book落account
at 2019-04-18 09:58, Support Team said: 除了報價單訂單等不會book數
at 2019-04-18 09:58, Anson Chan. said: 即不要DUPLICATED data 入 bank 就行?
at 2019-04-18 10:00, Support Team said: 是的

2019-04-22-Chat transcript on coweasy.com started on Sunday, -0371.json

at 2019-04-22 16:05, V1555861736486923 said: is the page
https://coweasy.com/Index/Reports.aspx broken?
at 2019-04-22 16:07, Support Team said: What do you mean?
at 2019-04-22 16:08, V1555861736486923 said:
https://coweasy.com/Index/Reports.aspx I can't visit this page
at 2019-04-22 16:08, Support Team said: Could you capture the screen for me?
at 2019-04-22 16:10, Support Team said: And have you logged into your account?
at 2019-04-22 16:11, V1555861736486923 said: I found the issue, last time I start the demo and then the report page
at 2019-04-22 16:11, V1555861736486923 said: now ok
at 2019-04-22 16:14, Support Team said: Ic, that's ok

2019-04-23-Chat transcript on coweasy.com started on Tuesday,-0372.json

at 2019-04-23 02:48, Alice said: 你好!
at 2019-04-23 02:54, Alice said: 如果想Delete係Project/Shop Analysis裹面的職員名?
at 2019-04-23 02:55, Alice said: 點Delete
at 2019-04-23 02:56, Support Team said: please cap picture where is the 職員名?
at 2019-04-23 03:02, Support Team said: you should remove all invoice with this staff or transfer to other staff, then you can delete
at 2019-04-23 03:04, Alice said: If want to transfer to other staff only
at 2019-04-23 03:04, Alice said: How to do it
at 2019-04-23 03:06, Support Team said: 這個要開每張單由本來的STAFF 轉至另一個STAFF

2019-04-24-Chat transcript on coweasy.com started on Wednesda-0373.json

at 2019-04-24 01:54, Kenneth. said: 你好! 請問invoice 的format 可以customize 嗎?
at 2019-04-24 01:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4adcb4c66a4f1584a14e89999488c5708b6fc1b7/faq.png
at 2019-04-24 01:57, Support Team said: 請參考發票輸入頁面的常問問題
at 2019-04-24 02:29, Kenneth. said: 我選購這產品時, 我可否不要online support?
at 2019-04-24 02:31, Support Team said: 可以的,如使用時才有問題需要查詢,可以之後才訂購支援服務
at 2019-04-24 02:32, Kenneth. said: 支援服務其實是包含什麼的?
at 2019-04-24 02:33, Support Team said: 解答客戶系統應上的查詢

2019-04-24-Chat transcript on coweasy.com started on Wednesda-0374.json

at 2019-04-24 02:25, V1556072211700860 said: 員工代付或代收是什麼?
at 2019-04-24 02:26, Support Team said: 通常用於員工墊支代付的支出
at 2019-04-24 02:28, V1556072211700860 said: 咁之後公司俾番錢員工需如何入數?
at 2019-04-24 02:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b09a05b23c8519bf6a00394a8fa23c48ae4d8f1a/2019-04-24_10-30-01-員工代付_代收輸入_-_Google_Chrome.png
at 2019-04-24 02:32, Support Team said: 請參考例子,第一行是員工代付,第二行是公司俾番錢員工

2019-04-25-Chat transcript on coweasy.com started on Thursday-0375.json

at 2019-04-25 02:44, CPA said: 請問如果我上堂是用CPA FIRM 報名, 但申請成為會員時可否用秘書公司開?
at 2019-04-25 02:46, Support Team said: 可以,但需要上傳BR Copy 給我們審核,約1-2工作天

2019-04-25-Chat transcript on coweasy.com started on Thursday-0376.json

at 2019-04-25 02:23, Lee. said: 早晨, 請問出發票給客戶是可列出內容部份
at 2019-04-25 02:24, Support Team said: 請問要列出什麼部分?
at 2019-04-25 02:28, Support Team said: 是否想修改發票的格式?
at 2019-04-25 02:32, Lee. said: 想顯示埋規格資料出來
at 2019-04-25 02:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d36f8544bbbc279b9a2643c8b51e3e53a7383ec2/18_12-自訂發票.png
at 2019-04-25 02:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0c824b85e2b80324b7f676988174410b819ab02b/17_48-銷售.png
at 2019-04-25 02:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/31cba62b86810ecb57c039cee92ad80c89f23f41/18_00-銷售(出貨).png
at 2019-04-25 02:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/69c92d8026ce5e7e7fabd6ba785e3eef1822bc59/image.png
at 2019-04-25 02:38, Support Team said: 在修改發票版面內,右面有DICTIONARY, 選INVENTORY 之下的description
at 2019-04-25 02:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d74711572e41d93af4eaf53e17f057f9266047fd/20_25-Sales_Invoice.png
at 2019-04-25 02:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5b7fe38b43657596406428697a963feb46579bc6/20_01-Sales_Invoice.png
at 2019-04-25 02:38, Support Team said: 再儲存成MRT 檔
at 2019-04-25 02:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d09e9b28e8c05da64cbeb0f45ea57e819d37780d/image.png
at 2019-04-25 02:40, Support Team said: 再上傳上去,便能修改
at 2019-04-25 02:52, Lee. said: 我找到Description, 之後找不到Report File (.mrt)
at 2019-04-25 02:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5520b875fba064d0cb8af841f362ef47b238e544/faq.png
at 2019-04-25 02:54, Support Team said: 步驟請參考,發票頁面的常問問題
at 2019-04-25 03:43, Lee. said: 唔係, 意思時月尾出月結單時show埋個客落在咩單, (除左出發票號碼外可否顯示到張單細Item?)
at 2019-04-25 03:49, Support Team said: 銷售月結單沒有顯示這麼詳細的內容,只有發票會顯示
at 2019-04-25 06:02, Lee. said: 因我司有幾類行業收入, 可否係系統show顥示不同行業欠款, 因我現在顯示是一個大表show出來
at 2019-04-25 06:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/81712ca2f76414e3ba4b567b0e3e81a55fdddb7f/2019-04-25_14-03-57-銷售(出貨)_-_Google_Chrome.png
at 2019-04-25 06:04, Support Team said: 入發票時選不同的科目

2019-04-25-Chat transcript on coweasy.com started on Thursday-0377.json

at 2019-04-25 08:55, Fanny Wong. said: 在customize 發票時的預覽是可以顯示中文
at 2019-04-25 08:55, Fanny Wong. said: 但之後打算列印出來是, 全是亂碼
at 2019-04-25 08:56, Fanny Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cc174287e4cffb8f8526a37/v/a283b99a5752db3e49c94490b9f2d7f22d8e9c39/2.png
at 2019-04-25 08:57, Support Team said: PDF的內嵌字體需要使用中文字體才能正確顯示
at 2019-04-25 08:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9b05d49a34e62326e2a41a13d9361d2971c098f9/font.png
at 2019-04-25 08:57, Support Team said: 請使用 Arial Unicode MS,新細明體等中文字體
at 2019-04-25 08:59, Fanny Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cc174287e4cffb8f8526a37/v/335cc746d7ec51ef5372092ea41d2ef18f01141c/3.png
at 2019-04-25 08:59, Fanny Wong. said: 沒有這個選項
at 2019-04-25 08:59, Support Team said: 看看有沒有新細明,微軟正黑這些中文字體
at 2019-04-25 09:00, Fanny Wong. said: 沒有
at 2019-04-25 09:03, Support Team said: 看看字體是不是顯示了英文:PMingLiu, Microsoft JhengHei
at 2019-04-25 09:04, Support Team said: 新細明,微軟正黑這些是windows本身自帶的字體
at 2019-04-25 09:04, Fanny Wong. said: 這兩個PMingLiu, Microsoft JhengHei都可以正常顯示中文?
at 2019-04-25 09:04, Support Team said: 是的
at 2019-04-25 09:08, Fanny Wong. said: ok. 問題解決了. 謝謝我再試試這系統是否合適我們公司.

2019-04-26-Chat transcript on coweasy.com started on Friday, -0379.json

at 2019-04-26 01:44, Fanny Wong. said: 請問在記紀支薪給員工時, 我發現Salary Slip 是有顯示MPF 的費用. 但我未有發現MPF 費用反映在其他地方
at 2019-04-26 01:44, Fanny Wong. said: 我是否需要自己再輸入MPF 的資料?
at 2019-04-26 01:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/760a4a137cf676c331e5b65bae9d60e12398a298/image.png
at 2019-04-26 01:46, Support Team said: 可自己輸入或按"C"掣,會計算埋MPF
at 2019-04-26 01:48, Fanny Wong. said: 若我輪入了數個員工薪金, 我可在哪裡查出我要支付MPF 的總金額?
at 2019-04-26 01:48, Support Team said: 可在總分類賬看到
at 2019-04-26 01:51, Fanny Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cc25a217e4cffb8f813ca00/v/b8eaf2ee1d04bbe391a7a6d975b90085398b54a7/1.png
at 2019-04-26 01:51, Fanny Wong. said: 並沒有顯示.
at 2019-04-26 01:52, Support Team said: 要搜尋MPF的CHART OF ACCOUNT CODE才可找到
at 2019-04-26 01:54, Fanny Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cc25a217e4cffb8f813ca00/v/ae4b279136fae7d8a2748e7203de492823cf9501/2.png
at 2019-04-26 01:54, Fanny Wong. said: 這樣嗎?
at 2019-04-26 01:54, Support Team said: 是
at 2019-04-26 01:55, Fanny Wong. said: 之後, 沒有顯示出來
at 2019-04-26 01:56, Support Team said: 你輸入薪酬時入MPF時的TRANSACTION 有沒有選MPF 的CHART OF ACCOUNT
at 2019-04-26 01:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fa69f9c13f9e62b1909d09dec6df5792569ae053/image.png
at 2019-04-26 01:57, Fanny Wong. said: 好, 等我試試

2019-04-26-Chat transcript on coweasy.com started on Friday, -0380.json

at 2019-04-26 03:14, Lee. said: 早晨, 為什麼店舖沒有入資料可以save? 可以做到一定要選店舖先可save
at 2019-04-26 03:16, Support Team said: 先在登入後的DASHBOARD 揀公司設定
at 2019-04-26 03:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/077a0886fa489b71abe8df7a79937b0f931f9e67/image.png
at 2019-04-26 03:17, Support Team said: 紅格內銷售單及採購按剔
at 2019-04-26 04:36, Lee. said: 請問系統可造到每一個客落單是同一件貨唔同價錢
at 2019-04-26 04:37, Support Team said: 可以在發票輸入時自己修改價錢

2019-04-26-Chat transcript on coweasy.com started on Friday, -0381.json

at 2019-04-26 04:24, jw-account said: 想知道將採購訂單轉為採購單時, 採購發票號如有更改係咪不能再更改
at 2019-04-26 04:25, Support Team said: 儲存前可以改,儲存後不能改
at 2019-04-26 04:32, jw-account said: 若果廠單係無發票號碼, 可否用訂單編號為發票號?
at 2019-04-26 04:33, Support Team said: 可以,但不可以同發票編號重覆
at 2019-04-26 04:34, jw-account said: 若收貨時未收到發票, 是應該如何處理?
at 2019-04-26 04:34, jw-account said: 用庫存來控制出入貨?
at 2019-04-26 04:35, jw-account said: 當收到發票才將訂單轉為採購?
at 2019-04-26 04:44, Support Team said: 如是這樣,可選擇(1)收到貨,轉為採購單或(2)收到發票後,才加庫存在採購
at 2019-04-26 04:50, jw-account said: 我睇睇先
at 2019-04-26 04:53, jw-account said: 有無教學可以睇點做
at 2019-04-26 04:53, Support Team said: 這個未有
at 2019-04-26 04:54, jw-account said: 我睇睇
at 2019-04-26 05:11, jw-account said: 傳票編號是否全是AUTO, 唔可以自己編排?
at 2019-04-26 05:12, Support Team said: 可以自己編排

2019-04-26-Chat transcript on coweasy.com started on Friday, -0383.json

at 2019-04-26 07:38, jw-account said: 傳票, MAGIN 位有無得較?
at 2019-04-26 07:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dcd0b346d21ae0b4a4521b87fd2a83f9f4435634/2019-04-26_15-39-51-會計傳票_-_Google_Chrome.png
at 2019-04-26 07:40, Support Team said: 試試瀏覽器自帶的設定
at 2019-04-26 07:45, jw-account said: 每一個欄位闊度無得較?
at 2019-04-26 07:46, Support Team said: 這樣需要copy & paste到 excel調整欄闊再列印
at 2019-04-26 09:29, jw-account said: 採購單發票號是否=採購單編號?
at 2019-04-26 09:30, jw-account said: 供應商鎖售訂單編號有何分別?
at 2019-04-26 09:35, Support Team said: 對
at 2019-04-26 09:38, jw-account said: 供應商鎖售訂單編號有何分別
at 2019-04-26 09:38, Support Team said: 另外的問題 ,其實這些名稱是可以按照不同公司自己稱呼的, 沒有一個 會計上統一的名稱
at 2019-04-26 09:38, jw-account said: 太亂
at 2019-04-26 09:39, Support Team said: 其實如果只是滿足入數的需要
at 2019-04-26 09:40, jw-account said: 若是無購採訂單而是直接出debit note 或發票要點做
at 2019-04-26 09:40, Support Team said: 我覺得你只需要把供應商給你的發票,輸入在你的採購單紀錄裏面 ,這樣已經有採購成本的效果
at 2019-04-26 09:41, Support Team said: 不如我這樣說 採購單或採購訂單是屬於採購的模組
at 2019-04-26 09:42, Support Team said: 發票或 debt note 是屬於銷售的模組,兩者是完全不同的

2019-04-29-Chat transcript on coweasy.com started on Monday, -0386.json

at 2019-04-29 04:28, aki.mak@pzh.com.hk. said: 想請問,剛剛新加了330倉,我想由50公司倉轉貨去330文華倉
at 2019-04-29 04:29, aki.mak@pzh.com.hk. said: 但我選擇內沒有330,而另一位同事他A/C是見到有330
at 2019-04-29 04:31, Support Team said: 請管理員用戶看看用戶設定和工程/店鋪設定,你的工程店鋪是不是可選330倉
at 2019-04-29 04:31, aki.mak@pzh.com.hk. said: 好的,謝謝你

2019-04-29-Chat transcript on coweasy.com started on Monday, -0387.json

at 2019-04-29 04:56, Kitty Chung. said: Hi, Vivian, How to set shareholder Account as director Account to input transaction?
at 2019-04-29 04:57, Kitty Chung. said: Because I set account but it cannot select as Director Account. How to solve it ?
at 2019-04-29 05:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eeeab0eea6f80112088127136a8681812d9cc6c0/2019-04-29_12-58-59-Director_Pay_Collect_Input_-_Google_Chrome.png
at 2019-04-29 05:00, Support Team said: 這裡只顯示 性質為流動資產和流動負債的科目
at 2019-04-29 05:06, Kitty Chung. said: It mean that it is available for selecting as first level as Current assets or current liabilites.
at 2019-04-29 05:07, Kitty Chung. said: In Chart of Account
at 2019-04-29 05:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c2fc77d3e66eb071eec905483c7a7fec7616519f/2019-04-29_13-07-15-Chart_of_Accounts_-_Google_Chrome.png
at 2019-04-29 05:07, Support Team said: 是的
at 2019-04-29 05:11, Kitty Chung. said: Can I change Account b=nature in setting when I have use this account code?
at 2019-04-29 05:12, Support Team said: 已使用的不能更改nature

2019-04-29-Chat transcript on coweasy.com started on Monday, -0388.json

at 2019-04-29 05:30, Lee. said: 請問系統會計裡面銀行月結單輸入是怎樣用的, 意思是我係銷售收款入完資料後, 跟手要去入銀行月結單輸入同一樣東西?
at 2019-04-29 05:32, Support Team said: 會計模組的輸入是不使用 銷售或其他模組時才用到的
at 2019-04-29 05:32, Support Team said: 不應該重複輸入
at 2019-04-29 05:59, Lee. said: 咁會計模組銀行月結單輸入是怎樣用?
at 2019-04-29 06:00, Support Team said: 按照月結單的內容輸入
at 2019-04-29 06:02, Lee. said: 即時銀行出月結單嗰時先入返
at 2019-04-29 06:06, Support Team said: 是的

2019-04-29-Chat transcript on coweasy.com started on Monday, -0389.json

at 2019-04-29 08:33, jw-account said: 我供應商要求我先付訂金, 那我應該是要將訂單轉為採購單, 再付款訂金是這樣做嗎?
at 2019-04-29 08:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c0fbb4778c4861d05f00b1a400912131e14beee/2019-04-29_16-38-08-Purchase_(Suppliers)_-_Google_Chrome.png
at 2019-04-29 08:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d2e644bd4394de1044f3487644127a6c941456df/2019-04-29_16-38-43-Payment_(Suppliers)_-_Google_Chrome.png
at 2019-04-29 08:40, Support Team said: 是的,這樣PO -> 採購單 -> 付款
at 2019-04-29 08:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/893aa5b138ce23a67a1a5f020a4e9a66b7528241/2019-04-29_16-40-30-Purchase_Order_-_Google_Chrome.png
at 2019-04-29 08:41, Support Team said: 另外,也可以參考FAQ這裡,直接在付款輸入訂金
at 2019-04-29 08:41, Support Team said: FAQ,Prepaid Deposit的第一幅圖
at 2019-04-29 08:45, jw-account said: 必須轉成採購單才可prepaid deposit?
at 2019-04-29 08:46, Support Team said: 請參考FAQ,Prepaid Deposit的第一幅圖可以直接在付款付訂金
at 2019-04-29 08:48, jw-account said: 就是睇唔明先問你
at 2019-04-29 08:48, jw-account said: 你全是截圖好難明
at 2019-04-29 08:51, Support Team said: 選供應商,付款明細不輸入,付款戶口入2行,1行, 付款科目 金額入正數另1行 prepaid科目,金額入負數
at 2019-04-29 08:59, jw-account said: 好

2019-04-30-Chat transcript on coweasy.com started on Tuesday,-0390.json

at 2019-04-30 05:07, kenneth kau. said: 我可以轉工程店舖嗎?
at 2019-04-30 05:08, Support Team said: 可以在採購時揀不同的工程/店鋪
at 2019-04-30 05:08, kenneth kau. said: 工程店舖模板
at 2019-04-30 05:12, Support Team said: 是在那裡
at 2019-04-30 05:13, Support Team said: 另外若示範在4:15PM可以嗎?

2019-04-30-Chat transcript on coweasy.com started on Tuesday,-0391.json

at 2019-04-30 05:06, jw-account said: 採購單貨幣以人民幣記錄, 而付款都係以人民幣付款, 列印出嚟傳票可以顯示人民幣嗎?
at 2019-04-30 05:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/05a2394376c948d06c369683a94cb24bd2f5b452/image.png
at 2019-04-30 05:11, Support Team said: 傳票可顯示人民幣及港幣

2019-05-02-Chat transcript on coweasy.com started on Thursday-0392.json

at 2019-05-02 03:20, jw-account said: 我付款比供應商是以人民幣輸入為可列印發票只會顯示港幣?
at 2019-05-02 03:20, jw-account said: 列印傳票
at 2019-05-02 03:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/923c2b8b769b5e3a24523a46cab9d389936befcf/image.png
at 2019-05-02 03:21, Support Team said: 應該會顯示人民幣及港幣

2019-05-02-Chat transcript on coweasy.com started on Thursday-0396.json

at 2019-05-02 07:05, Lee. said: 請問系統可set up 一個coloum 顯示張單是walk in/sales 返來?
at 2019-05-02 07:06, Support Team said: 這樣一般用客戶來選擇
at 2019-05-02 07:07, Support Team said: walk in的,客戶選walk in就可以區別到
at 2019-05-02 07:09, Lee. said: 系統可唔可以係入機是人手入客名及電話?
at 2019-05-02 07:10, Lee. said: 因為公司有幾個Sales, 如果要劃分每個Sales 客要怎樣做?
at 2019-05-02 07:14, Support Team said: 試試用客戶組別來輸入sales,客戶選對應的組別,之後可以按組別來搜尋該sales的客戶
at 2019-05-02 07:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2ec67d6b2b9db0abfcb22278b4b7b93e3faf69d4/2019-05-02_15-16-30-CRM_-_Google_Chrome.png

2019-05-02-Chat transcript on coweasy.com started on Thursday-0398.json

at 2019-05-02 06:13, Husky. said: 請睇附件, 時常入帳明明DR & CR are balance, 但save唔到, 時間話not balance?????:angry:
at 2019-05-02 06:19, Husky. said: 請盡快, 我要離開這sheet, 我又要重新到做過?我又做唔到其事情??
at 2019-05-02 06:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/13de95dde631d4941b429dfa54ca060a22c27fc7/圖片.png
at 2019-05-02 06:40, Support Team said: 我們跟你的匯率和金額輸入可以儲存你試試將cursor移到Page 1這裡,鍵盤按enter,reload一次看看有沒有數據和輸入的不同

2019-05-02-Chat transcript on coweasy.com started on Thursday-0399.json

at 2019-05-02 09:15, Sherry Fung. said: 會計科目表, 科目編號是否一定要數宇?
at 2019-05-02 09:16, Support Team said: 可以用其他字符
at 2019-05-02 09:16, Sherry Fung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ccab2247e4cffb8f8c4a0d4/v/737e51cffc6ebbce6b6eb305ce7659b4efe7a602/image.png
at 2019-05-02 09:16, Sherry Fung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ccab2247e4cffb8f8c4a0d4/v/60f82e5a8bf23aacf7bf63ba155647c2b0eb239a/image.png
at 2019-05-02 09:17, Sherry Fung. said: 他現在認不了科目, 不能匯入FILE
at 2019-05-02 09:18, Support Team said: excel 是顯示 Account No + Account Name 的
at 2019-05-02 09:18, Support Team said: 用戶入修改科目表,需要匯出一次新的空白模板,才會有更改的科目
at 2019-05-02 09:20, Sherry Fung. said: 因為老闆想我們不用記數字, 所以科目編號跟科目名稱差不多一樣
at 2019-05-02 09:20, Sherry Fung. said: 會不會影響匯入?
at 2019-05-02 09:21, Sherry Fung. said: 我已經重新抄了幾次還是不行
at 2019-05-02 09:24, Support Team said: 我們檢查一下,提示沒有的科目是不是這樣編號:SCB HKD CA名稱:SCB HKS current account?
at 2019-05-02 09:24, Sherry Fung. said: 昆的
at 2019-05-02 09:24, Sherry Fung. said: 是
at 2019-05-02 09:25, Sherry Fung. said: SCB HKD C?A
at 2019-05-02 09:25, Sherry Fung. said: SCB HKD CA
at 2019-05-02 09:25, Sherry Fung. said: SCB HKD current account
at 2019-05-02 09:26, Sherry Fung. said: 還有就是報表格式可否改成不含科目編號?
at 2019-05-02 09:28, Sherry Fung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ccab2247e4cffb8f8c4a0d4/v/3c476abfbdc2785043028b32466e6d02d7104513/image.png
at 2019-05-02 09:28, Support Team said: 報表格式是標準的,不會修改為不顯示編號
at 2019-05-02 09:28, Sherry Fung. said: 英文字編號重覆在前面很怪
at 2019-05-02 09:29, Support Team said: 其實用科目名稱來找科目就可以,不一定要記數字用編號來找
at 2019-05-02 09:31, Support Team said: 應該是科目編號有空格,
at 2019-05-02 09:31, Sherry Fung. said: 那先幫我解決我剛剛的問題, 系統認不了有空格的科目號碼?
at 2019-05-02 09:33, Support Team said: 匯入時,SCB HKD CA SCB HKD current account,會以空格拆開為編號:SCB名稱:HKD CA SCB HKD current account所以才提示沒有此科目
at 2019-05-02 09:36, Sherry Fung. said: 那我要重做還是等你回覆?
at 2019-05-02 09:36, Sherry Fung. said: 因我已經建立了好幾家公司都是這樣
at 2019-05-02 09:38, Support Team said: 同事需要修改才能匯入編號有空格的科目
at 2019-05-02 09:39, Sherry Fung. said: 會計科目表空白模板可否改成不放任何科目, 我每次都要刪去不需耍的委費時
at 2019-05-02 09:41, Support Team said: 空白模板的科目是給用戶選擇的,無需刪除科目,用戶只需輸入第一張sheet,不用理會第二三張
at 2019-05-02 09:45, Sherry Fung. said: 因我是用excel打好科目表再堅進去, 但有寫會增加, 有些不會增加, 之後我還要對有那些有進去, 有那些沒進去, 然後手動, 花了很多時間。
at 2019-05-02 09:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b20513abeb8cb79f726b8c4b51388c6c740b2576/2019-05-02_17-46-11-BankIO_V5_(2).xls_-_LibreOffice_Calc.png
at 2019-05-02 09:46, Sherry Fung. said: 為什麼不可以全部由我自己輸入?
at 2019-05-02 09:46, Support Team said: Column A的account只會顯示Bank/Cash的科目,Column C會顯示全部
at 2019-05-02 09:47, Sherry Fung. said: 而且多出而不想要的又不能刪除
at 2019-05-02 09:48, Sherry Fung. said: 這我知道呀
at 2019-05-02 09:49, Support Team said: 在excel裡沒有需要刪除,你是想在科目刪除科目?
at 2019-05-02 09:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b9168caaaf902c71a219ebc5306b18065925589/2019-05-02_17-50-36-BankIO_V5_(2).xls_-_LibreOffice_Calc.png
at 2019-05-02 09:51, Support Team said: 如用戶一定要手動輸入而不是選擇,可以試試清除儲存格格式
at 2019-05-02 10:04, Sherry Fung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ccab2247e4cffb8f8c4a0d4/v/b103d4ce3644970da1053eab39f5b6b67929be39/image.png
at 2019-05-02 10:05, Sherry Fung. said: 我指的是這個表
at 2019-05-02 10:06, Sherry Fung. said: 我不想要的不讓我刪除
at 2019-05-02 10:06, Support Team said: 這些不能刪除的都是control account,其他的使用前都可以刪除
at 2019-05-02 10:07, Sherry Fung. said: control account 有什麼用?
at 2019-05-02 10:11, Support Team said: 這些科目是系統各個模組背後會用到的,例如銷售模組的發票,用戶可以選credit哪一個的收入科目,而系統背後一定會debit Account Receivable

2019-05-02-Chat transcript on coweasy.com started on Thursday-0400.json

at 2019-05-02 09:09, V1556788078344620 said: 我有間有限公司,你是否幫我報稅
at 2019-05-02 09:11, Support Team said: 我們可以轉介會計師樓給你做核數報稅,用戶也可以在CowEasy首頁查看會計師樓資料請問貴公司是否已做了bookkeep,只需要核數報稅?

2019-05-03-Chat transcript on coweasy.com started on Friday, -0402.json

at 2019-05-03 08:05, jw-account said: 入採購付款, 付款日期早於採購日期, 是不是做不到?
at 2019-05-03 08:05, Support Team said: 是的
at 2019-05-03 08:14, jw-account said: 若我是要先收款, 要點做法?
at 2019-05-03 08:14, Support Team said: 用prepaid deposit

2019-05-07-Chat transcript on coweasy.com started on Tuesday,-0406.json

at 2019-05-07 02:50, Crystal Liao. said: How can I generate AR list sorted by invoice no.?
at 2019-05-07 02:53, Support Team said: 只可跟客戶編號或名稱排列
at 2019-05-07 02:54, Support Team said: 在客戶以後,按日期排列

2019-05-07-Chat transcript on coweasy.com started on Tuesday,-0408.json

at 2019-05-07 02:33, jw-account said: 呢個系統需要做bank rec 嗎?
at 2019-05-07 02:34, Support Team said: 這可按閣下需要決定是否做
at 2019-05-07 02:35, jw-account said: 若果要做, 是要去銀行月結單輸入做bank rec?
at 2019-05-07 02:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/77b6300dda5bd37347d022c54c2b2b568ab6588c/image.png
at 2019-05-07 02:37, jw-account said: 我睇睇先

2019-05-07-Chat transcript on coweasy.com started on Tuesday,-0409.json

at 2019-05-07 03:08, Sherry Fung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cd0f66d7e4cffb8f8fb0e3d/v/71eb3cabdd30edc168558f0e5b4b73b58df728f3/image.png
at 2019-05-07 03:09, Sherry Fung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cd0f66d7e4cffb8f8fb0e3d/v/4d9c98729fce99e3eac71f66262b85aaf224c516/image.png
at 2019-05-07 03:09, Sherry Fung. said: 是這樣輸入嗎?
at 2019-05-07 03:10, Support Team said: 不要入公式,直接入個值
at 2019-05-07 03:10, Sherry Fung. said: 那裡?
at 2019-05-07 03:10, Sherry Fung. said: 我是跟你例子填
at 2019-05-07 03:10, Support Team said: 直接入=1/1.17(加番"=")
at 2019-05-07 03:11, Support Team said: 匯率

2019-05-07-Chat transcript on coweasy.com started on Tuesday,-0410.json

at 2019-05-07 03:20, Account. said: 請問怎樣入AR opening?
at 2019-05-07 03:21, Account. said: 我想每張單入
at 2019-05-07 03:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/73b4fdebf9892adc6ba3819ab744a4cacb7ee3cb/image.png
at 2019-05-07 03:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f707176d74102783d38717dd4e685fa1631b58f/image.png
at 2019-05-07 03:23, Support Team said: 選擇客戶及日期然後入OPENING
at 2019-05-07 03:40, Support Team said: 不客氣

2019-05-07-Chat transcript on coweasy.com started on Tuesday,-0411.json

at 2019-05-07 08:22, Alice said: 你好!
at 2019-05-07 08:23, Alice said: 我想這張單加送貨ITEM於Invoice度
at 2019-05-07 08:23, Alice said: 點加
at 2019-05-07 08:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bd081de6596c7fbaeec8c4dfba39fd018281efe1/2019-05-07_16-25-32-銷售(出貨)_-_Google_Chrome.png
at 2019-05-07 08:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f9fdff831c5c255c76b8214305e95a28fbe7eec2/2019-05-07_16-25-32-銷售(出貨)_-_Google_Chrome.png
at 2019-05-07 08:30, Alice said: 不是這個
at 2019-05-07 08:31, Support Team said: 是哪裡?
at 2019-05-07 08:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c2f0553b1dc071314e7dcaf1ab4ff85f19145c5/圖片.png
at 2019-05-07 08:37, Support Team said: 放在Data裏面
at 2019-05-07 08:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4f383a969b203fd063859496b504e29ccde1cac5/2019-05-07_16-37-08-Sales_Invoice_-_Google_Chrome.png
at 2019-05-07 08:37, Support Team said: 在這裡拉出來

2019-05-07-Chat transcript on coweasy.com started on Tuesday,-0412.json

at 2019-05-07 08:45, Sherry Fung. said: 如果不用EXCEL輸入, 如何選擇外幣?
at 2019-05-07 08:45, Sherry Fung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cd135df7e4cffb8f8b9ccc2/v/6cf0a2dafe5aa8ebc665e602c15ca5cca56090f9/image.png
at 2019-05-07 08:46, Sherry Fung. said: 只能選擇港幣
at 2019-05-07 08:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc4ef2b9f5ddfc02a7f4b7dc6604850a53a2e3af/2019-05-07_16-46-37-(主頁)_會計_-_Google_Chrome.png

2019-05-08-Chat transcript on coweasy.com started on Wednesda-0413.json

at 2019-05-08 02:34, Joyce. said: Hi. How does the excel import of "Director Pay / Collect Input" work? Is it the same as using the bank statement excel import? The only difference is debiting/crediting director account instead of bank account?
at 2019-05-08 02:37, Support Team said: Yes, If the expense is paid by director on behalf of the company, firstly choose the chart of account for that expense, and then press the amount in the "credit" side, then it will finish a entry.

2019-05-09-Chat transcript on coweasy.com started on Thursday-0415.json

at 2019-05-09 05:45, Matthew Lee. said: Vivian 你好, 想問單位比率有什麼作用?
at 2019-05-09 05:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b22db8662cca0accc93e1f26b75ea213516cf9d/2019-05-09_13-46-55-多單位_-_Google_Chrome.png
at 2019-05-09 05:47, Support Team said: 用於計算數量單價,請參考FAQ
at 2019-05-09 05:56, Matthew Lee. said: 唧是如果1箱貨有500個我就要入500
at 2019-05-09 05:57, Support Team said: 是的
at 2019-05-09 05:58, Matthew Lee. said: THX:slight_smile:

2019-05-10-Chat transcript on coweasy.com started on Friday, -0418.json

at 2019-05-10 09:53, Joyce. said: Hi. Seem that the balance sheet "Net Current Assets/(Liabilities) Total" having calculation error
at 2019-05-10 09:53, Joyce. said: please check
at 2019-05-10 09:53, Support Team said: 請截圖給我們看看是怎樣?
at 2019-05-10 09:54, Joyce. said: it seem including the non current asset in the calculation
at 2019-05-10 09:54, Joyce. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cd5458c7e4cffb8f8876941/v/6d69a7587a72f7b43294227d4b476ec66e3ed878/image.png
at 2019-05-10 09:54, Joyce. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cd5458c7e4cffb8f8876941/v/cf75b99380f61d6dea93de59a160e9c993665de7/image.png

2019-05-14-Chat transcript on coweasy.com started on Tuesday,-0420.json

at 2019-05-14 02:42, V1557801294884341 said: 我想問下COWEASY會唔會有CONSOLIATION 同REVALUATION FUNCTION?
at 2019-05-14 02:44, Support Team said: 暫時未有

2019-05-14-Chat transcript on coweasy.com started on Tuesday,-0422.json

at 2019-05-14 04:17, infocoray@yahoo.com.hk. said: 我想問我在coweasy 用quotation 出左報價
at 2019-05-14 04:18, infocoray@yahoo.com.hk. said: client accept 左quote, 我可以點樣係system confirm quote accepted同計落同事個sales度?
at 2019-05-14 04:21, Support Team said: 按"轉至發票"便會將QUOTATION TRANSFER 至SALES
at 2019-05-14 04:23, Support Team said: 如要計算每位同事的SALES, 要在"工程/店鋪"SET SALESMAN 的資料,出單是揀番不同的SALESMAN 在"工程/店鋪"COLUMN 內
at 2019-05-14 04:30, infocoray@yahoo.com.hk. said: 我係工程/店鋪"SET SALESMAN, quotation 個project name會出左salesman個name, 咁點?

2019-05-14-Chat transcript on coweasy.com started on Tuesday,-0425.json

at 2019-05-14 08:16, Support Team said: 請問需要我幫手嗎?
at 2019-05-14 08:17, V1557813029202828 said: I want to join this service now
at 2019-05-14 08:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc53b9f7a6494ab9f1a28ec1c575dc4a8d3a9069/trial3.png
at 2019-05-14 08:18, Support Team said: 這裡登記試用

2019-05-14-Chat transcript on coweasy.com started on Tuesday,-0427.json

at 2019-05-14 11:10, V1557831028963404 said: 請問用戶為3個人 企業雲的收費是多少?
at 2019-05-14 11:10, V1557831028963404 said: 企業雲與ERP的區別是?
at 2019-05-14 11:13, Support Team said: Please check the pricing below
at 2019-05-14 11:13, Support Team said:
https://coweasy.com/Cloud/Pricing.aspx?type=lt
at 2019-05-14 11:14, Support Team said: 對於一般貿易批發公司應用的銷售模組、採購模組、和庫存模組的層面上,沒有太大區別
at 2019-05-14 11:16, V1557831028963404 said: implementation 什麽收費?
at 2019-05-14 11:18, Support Team said: 其實我們就沒有收取特別的 on site implementation
at 2019-05-14 11:19, V1557831028963404 said: 所以意味我自己做?
at 2019-05-14 11:19, Support Team said: 但是我們主要為客戶提供在線支援,收費只是一百元一個月左右,在辦公時間內透過在線模式提供支援
at 2019-05-14 11:20, Support Team said: 在線支援主要提供兩種模式,第一就是目前的透過在線平台,第二也提供whatsapp用用戶提問
at 2019-05-14 11:21, V1557831028963404 said: 我的implementation意思 是我本身用QuICK BOOK 的
at 2019-05-14 11:21, V1557831028963404 said: 那我之前的數據是我自己補入?
at 2019-05-14 11:22, Support Team said: 我們是有不同的服務模式 ,也可以為用戶輸入你以前的數據,我建議你首先註冊一個是用戶口,然後裏面的訂購自助平台便有相關的服務
at 2019-05-14 11:23, Support Team said: 由於註冊免費使用戶口,之後我們的支援專員會聯絡你,並提供一個全面的在線講解,相信你更加了解我們的服務模式
at 2019-05-14 11:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/426b051e2068f8e0fa2bfe95cc5076082c45950a/Capture_2019-05-14-19-24-15.png
at 2019-05-14 11:25, V1557831028963404 said: 明白了,所以是其他專員幫我
at 2019-05-14 11:25, Support Team said: 相信你需要的主要是下列這些服務
at 2019-05-14 11:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bcfa93dfc4085592c6846669f2466ac849037365/Capture_2019-05-14-19-25-01.png
at 2019-05-14 11:25, V1557831028963404 said: 是的
at 2019-05-14 11:26, Support Team said: 對於我們現有的用戶群 的經驗來說,新用戶使用我們系統的首階段數據搬遷問題,我們每天也有做

2019-05-15-Chat transcript on coweasy.com started on Wednesda-0430.json

at 2019-05-15 02:10, Matthew Kwok said: 請問我開發票,客人付現金,我應該去什麼版面"立即"入帳及印收據?
at 2019-05-15 02:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7d858606c38b738333d81fab912e2c62126a4384/2019-05-15_10-12-19-(主頁)_零售_-_Google_Chrome.png
at 2019-05-15 02:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee2d1d4a95b821243ca3a9b101c149b0ff4cfc95/2019-05-15_10-12-35-零售_-_Google_Chrome.png
at 2019-05-15 02:13, Support Team said: 可以試試零售,這裡直接入bank或cash,不經AR,是發票和收款的簡化功能
at 2019-05-15 02:13, Matthew Kwok said: 但我己開發票,不是零售
at 2019-05-15 02:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/008f2c9022c8dbb07654746b8940155d4d3dafc7/2019-05-15_10-14-21-(主頁)_銷售_-_Google_Chrome.png
at 2019-05-15 02:14, Matthew Kwok said: 我所有單都是先開發票及出貨,只是客人可能後來改用現金付款,因為現金必須給收據客人!
at 2019-05-15 02:14, Support Team said: 已出的發票,收取現金也是在這裡收款
at 2019-05-15 02:15, Matthew Kwok said: 好的!我試試!有問題再找你們!

2019-05-15-Chat transcript on coweasy.com started on Wednesda-0432.json

at 2019-05-15 07:16, John Tam said: pls show me the page for login
at 2019-05-15 07:19, Support Team said: You need to go to www.CowEasy.com
at 2019-05-15 07:20, Support Team said: In the landing page, left top corner, press login button
at 2019-05-15 07:24, John Tam said: it is on the right hand side
at 2019-05-15 07:24, John Tam said: how can I change user info
at 2019-05-15 07:25, John Tam said:
https://coweasy.com/CPA/UserMngt.aspx
at 2019-05-15 07:28, Support Team said: Yes, you can
at 2019-05-15 07:30, John Tam said: my problem is I want to check my subscription details and I could not get into it

2019-05-16-Chat transcript on coweasy.com started on Thursday-0434.json

at 2019-05-16 03:16, V1555988727247220 said: Hi, do you have any user manuals?
at 2019-05-16 03:27, Support Team said: Actually we will not provide the traditional manual, as experienced, not many users will see the hardcopy or softcopy normally
at 2019-05-16 03:28, Support Team said: Instead we provide something like eGuidelines on pages that users may focus to view the targeted guidelines on right side areas

2019-05-16-Chat transcript on coweasy.com started on Thursday-0436.json

at 2019-05-16 04:00, V1555988727247220 said: do you have simple user manual on this system?
at 2019-05-16 04:01, V1555988727247220 said: 我停在Company setting畫面,下一步要做什麼?
at 2019-05-16 04:01, Support Team said: 其實簡單的指引,正正就是左方由上而下的次序
at 2019-05-16 04:02, Support Team said: 就是去第二部分,初始設定
at 2019-05-16 04:02, Support Team said: 然後可以去第三部分,或直接去第四部分,運作專區也可以
at 2019-05-16 04:04, Support Team said: 一般來說,大多數用戶 也是在頁面內,透過左方指示以簡單判斷,便可以操作了,請試試
at 2019-05-16 04:05, Support Team said: 而且,第二部分的初始設定,好像例如搬屋的原理,可以把相關的初始數據,例如:會計科目、客戶、產品 等等master data ,直接輸入或透過 excel 匯入系統內,方便日後使用
at 2019-05-16 04:08, Support Team said: 當完成第二部分初始設定後, 然後也可以直接去第四部分,運作專區 ,例如做發票的時候,便可以選擇相關的客戶或相關的產品,出發票,或直接去會計部分,輸入會計紀錄,操作相對簡單
at 2019-05-16 04:14, Support Team said: 順帶提提,其實第三部分的登記專區,是日後 操作中,偶然會增加一些新的客戶、或增加一些新的產品,便可以在這個登記專区處理, 其實個別模組也分門別類, 一般用戶也較容易掌握
at 2019-05-16 04:15, Support Team said: 當然, 若您使用期間遇到任何問題,也歡迎你 隨便提問
at 2019-05-16 04:15, Support Team said: 我們支援團隊會馬上協助你

2019-05-16-Chat transcript on coweasy.com started on Thursday-0438.json

at 2019-05-16 03:20, Lun. said: 如果係採購單位SET錯左係邊到可以改
at 2019-05-16 03:25, Support Team said: 你可以去採購單紀錄搜尋該單據,然後修改並儲存
at 2019-05-16 03:27, Lun. said: 但當入單時, 係單位新增個到而經入錯怎樣更改
at 2019-05-16 03:33, Support Team said: 那便只需要去到庫存登記頁面,找回這個產品並修改默認單位 便可以了
at 2019-05-16 04:24, Lun. said: 請問我係文具舖訂了文具及已收貨, 張單是否入採購採購訂單項目或入採購收貨項目?
at 2019-05-16 04:37, Support Team said: 首先想問,這些文具是否你公司內部使用?
at 2019-05-16 04:38, Support Team said: 還是這些文具是買回來再轉手賣出去的?
at 2019-05-16 05:11, Lun. said: 內部用
at 2019-05-16 05:14, Support Team said: 那如果問佢是內部使用便不會在採購模組內輸入
at 2019-05-16 05:15, Support Team said: 我意思是文具購買,可以直接在支出模組輸入
at 2019-05-16 05:16, Support Team said: 由於這些屬於公司營運開支, 一切有關於這些支出的費用,也是在支出模組輸入,明白嗎?
at 2019-05-16 05:16, Support Team said: 當然提供商方面,可以只是簡單登記這間文具舖的名稱也可以
at 2019-05-16 05:17, Support Team said: 日後也可以選擇這間文具鋪,搜尋以往曾經購買所有文具的紀錄,也冇問題
at 2019-05-16 05:18, Lun. said: 但我公司要計算紙倉存數量(每月消耗數)
at 2019-05-16 05:19, Support Team said: 我明白你的意思,雖然這個情況比較少見,那你是可以用回採購模組,把這些文具當作庫存輸入, 當日後使用的時候 減少數量,從而管理相關的文具數量
at 2019-05-16 05:20, Lun. said: 是呀
at 2019-05-16 05:21, Support Team said: 之後在核數的時候,他們也會把你這個費用撥回營運開支,這些也是小問題,只是核數調整,其實整件事也可以這樣處理
at 2019-05-16 05:22, Support Team said: 那麼,你便可以用採購訂單訂文具,收貨的時候把這張訂單轉至採購單收貨, 冇問題
at 2019-05-16 05:24, Lun. said: OK, thank you
at 2019-05-16 05:25, Lun. said: 另外如果要訂購,如何付款?
at 2019-05-16 05:26, Support Team said: 付款方面很簡單,首先請你現在去 主頁
at 2019-05-16 05:26, Support Team said: 在主頁的最上方有一個按鈕,叫做:訂購自助平台
at 2019-05-16 05:27, Support Team said: 進入內,這是一個服務訂購平台, 你可以選擇不同用戶、支援服務 :regional_indicator_n:等等,然後按指示繼續處理便可以了
at 2019-05-16 05:28, Support Team said: 當然, 如付款情況下,希望一些協助,請你致電我們公司 28828755我們可以馬上幫到你,謝謝
at 2019-05-16 05:32, Lun. said: 我公司有另一個帳戶是你們的怏張到期, 請問有冇得續2-3個月左加, 因準備用以家這個帳戶,但商戶有D還未付款,恐怕找不到之前數據
at 2019-05-16 05:36, Support Team said: 恐怕這方面有些困難,由於付費模式是劃一標準的,而且我們提供 給用戶的付款方式是完全依照背後數據寄存中心提供給我們的一模一樣付款方式。所以付款模式方面,其實我們是不能作出任何更改的,請體諒
at 2019-05-16 05:40, Support Team said: 順帶一提,我們選擇這間數據傳中心,是由於這寄存中心是唯一可提供給我們用戶無上限數據儲存的這個絕大優勢的便利,我們才選擇他們,也相信你了解這方面的價值,謝謝
at 2019-05-16 06:18, Lun. said: 請問我係Opening Balance 入左應付帳款, 現在要付款給他, 代款記錄找不到條數?
at 2019-05-16 06:20, Support Team said: 你是需要在付款頁面付款後,才可以在付款紀錄看到這條數
at 2019-05-16 06:28, Lun. said: 如果付款後面都找不到供應商條數, 但係初始餘額入左去應付未付見到數opening balance數字?
at 2019-05-16 06:29, Support Team said: 入錯位置了
at 2019-05-16 06:30, Support Team said: 應付未付是給支出的付款頁面處理
at 2019-05-16 06:30, Support Team said: 你應該放入去應付帳
at 2019-05-16 06:30, Support Team said: 才可以在採購的付款頁面處理
at 2019-05-16 06:31, Lun. said: 我試試先
at 2019-05-16 06:34, Lun. said: 我而家係初始餘額唔比加減,應該怎樣改
at 2019-05-16 06:35, Support Team said: 什麼是唔畀加減
at 2019-05-16 06:37, Lun. said: 因冇一個位可新增或減少
at 2019-05-16 06:38, Support Team said: 要確定一點,初始餘額是你把相關科目的年終結餘帶到本系統內,作為初始餘頷的一個金額,不會增加或減少
at 2019-05-16 06:40, Lun. said: 因為我入錯位置而出不到付款, 而家要去修改, 但有改不到, 應該怎麼辦?
at 2019-05-16 06:48, Support Team said: 不能改是提示什麼?已凍結還是有單據已收款付款?
at 2019-05-16 06:54, Lun. said: 1)初始餘額介面已凍結,2)同是已營運生意有出單及收單收錢
at 2019-05-16 06:56, Support Team said: 已凍結,需要管理員在公司設定該凍結日期
at 2019-05-16 06:57, Support Team said: 凍結日期要早於初始餘額日期
at 2019-05-16 06:58, Support Team said: 如有初始餘額的AR AP AE已收款或付款,需要刪除那些收款付款才可以修改初始餘額
at 2019-05-16 07:01, Lun. said: AR / AP 是收錢或付款, AE是什麼?
at 2019-05-16 07:06, Lun. said: 而, 我有一個供應商條Opening Balance 係應付帳, 但都顯示不到
at 2019-05-16 07:06, Lun. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cdccf387e4cffb8f8de5eba/v/6af03bc498985b16fa4d025cc41b7f894fea4a88/image.png
at 2019-05-16 07:06, Lun. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cdccf387e4cffb8f8de5eba/v/eaf9c329edb639a4813e17884ebcfbce07dcf92f/image.png
at 2019-05-16 07:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf159fb178719a0d82757457bf35baa9b749a63a/image.png
at 2019-05-16 07:10, Lun. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cdccf387e4cffb8f8de5eba/v/32b2d360ff38fbae51ba179724a272541545ae05/image.png
at 2019-05-16 07:10, Support Team said: 這裡是提示已凍結?
at 2019-05-16 07:11, Support Team said: 要刪除這些單才可修改初始餘額
at 2019-05-16 07:14, Lun. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cdccf387e4cffb8f8de5eba/v/04afda496830b9d223cb67c3ea7599d00e23d77b/image.png
at 2019-05-16 07:15, Lun. said: 是否按X就得(沒有收款記錄但有發票記錄)?
at 2019-05-16 07:27, Support Team said: 看看下一頁,或者時間選長一些
at 2019-05-16 07:27, Support Team said: 由於我未能進入你的戶口,建議先可以刪除這些收款紀錄試試能不能修改

2019-05-16-Chat transcript on coweasy.com started on Thursday-0439.json

at 2019-05-16 07:36, infocoray@yahoo.com.hk. said: 庫存數量是否一定是點數?
at 2019-05-16 07:38, infocoray@yahoo.com.hk. said: 支援時段是什麼意思呀?
at 2019-05-16 07:38, infocoray@yahoo.com.hk. said: 是我月費未付?
at 2019-05-16 07:39, infocoray@yahoo.com.hk. said: 還是我月費選項不包括支援服務?
at 2019-05-16 07:40, Support Team said: 其實是這樣的,我們的服務分別是:使用期和支援期,你的使用期時間仍然存在,但是你支援的時間已過期。在主頁最上方,我們有兩條顯示圖,你可以看見的
at 2019-05-16 07:41, infocoray@yahoo.com.hk. said: 這樣支援費用是多少呢?
at 2019-05-16 07:41, infocoray@yahoo.com.hk. said: 還是每月有一段時間是免費支援?
at 2019-05-16 07:42, Support Team said:
https://coweasy.com/Cloud/Pricing.aspx?type=lt
at 2019-05-16 07:42, Support Team said: 我們在第一次註冊服務,才有14天的免費支援時段,之後我們所有客戶也是付費的

2019-05-17-Chat transcript on coweasy.com started on Friday, -0441.json

at 2019-05-17 05:33, Lun. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cde335b2887b83e12702d54/v/1fa850d28be03f7317b787a0e220f1531ae384f3/image.png
at 2019-05-17 05:34, Lun. said: 您好, 我係採購付款找不到應付Opening Balance 數?
at 2019-05-17 05:35, Lun. said: 因為昨天話入錯位置
at 2019-05-17 05:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a4a796fa15de5719ea80be190c0506cbabad7b0c/image-1.png
at 2019-05-17 05:50, Support Team said: Rec應該是收款
at 2019-05-17 05:55, Lun. said: 我已click走D數,而家係初始餘額可以加減, 藍色應付賑款已入數(opening balance),我可以在運作區那裹看到藍色應付賑款已入數(opening balance)
at 2019-05-17 06:08, Support Team said: Account payable 應付賬款在 採購-›付款
at 2019-05-17 06:09, Support Team said: Acural expenses 應付未付在 支出-›付款
at 2019-05-17 06:10, Lun. said: :disappointed_relieved:可致電給你嗎?
at 2019-05-17 06:15, Lun. said: 即是我要係採購到要入曬所有單(要入負數先平行到Opening Balance數), 之後係採購付款到可以找數?
at 2019-05-17 06:31, Support Team said: 應該輸入完初始餘額,才入這些初始餘額的收款付款,用戶可以跟已核數的trial balance來輸入
at 2019-05-17 06:31, Lun. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cde335b2887b83e12702d54/v/80e25da788f9197de8f92350f562a8624c531cca/image.png
at 2019-05-17 06:35, Lun. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cde335b2887b83e12702d54/v/f92944a7f40e65b6da5a277a9396cd0f7493f65d/image.png
at 2019-05-17 06:35, Lun. said: 沒有任何顯示條數
at 2019-05-17 06:39, Support Team said: 先選供應商

2019-05-20-Chat transcript on coweasy.com started on Monday, -0442.json

at 2019-05-20 01:36, infocoray@yahoo.com.hk. said: 工程 / 店舖分析報表可以設定可以睇到支出, 但睇唔到sales嗎?
at 2019-05-20 01:38, Support Team said: 現暫時沒有此設定
at 2019-05-20 01:40, infocoray@yahoo.com.hk. said: 如關閉工程 / 店舖分析權限, 薪酬 / 支出報表是否能跟據工程 / 店舖編號進行分折?
at 2019-05-20 01:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e37e0b55e5c784edeae064d666b44362d9bdcbe2/image.png
at 2019-05-20 01:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3bc74fec175d1e54ff93a7ca78593ca5448f0a23/image.png
at 2019-05-20 01:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d664c5448f558080cb98eae16ba364931f8c3245/image.png
at 2019-05-20 01:50, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce201972887b83e12f9e2e4/v/43e7dc755ed6178f3c1b42506e07e49e54a2c5f2/image.png
at 2019-05-20 01:50, Support Team said: 工程權限報表權限是分開的
at 2019-05-20 01:51, infocoray@yahoo.com.hk. said: 是否關閉後, 此部份會睇唔到?
at 2019-05-20 01:52, Support Team said: 關閉後,仍會看到
at 2019-05-20 02:07, infocoray@yahoo.com.hk. said: 跟據上圖查看, 此部份並不會只顯示該工程支出, 即使有權限
at 2019-05-20 02:08, infocoray@yahoo.com.hk. said: 所以只能在工程 / 店舖分析報表1查看?
at 2019-05-20 02:09, infocoray@yahoo.com.hk. said: 員工 / 提供商 並不會只顯示該工程?
at 2019-05-20 02:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/30d20ab9842bdbe0a5d358ecc716cecd7aecd298/2019-05-20_10-12-12-權限_-_Google_Chrome.png
at 2019-05-20 02:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7b8f1fc5db0339658d1483430521b0e9d276ecc/2019-05-20_10-12-24-薪酬_支出_報表_-_Google_Chrome.png
at 2019-05-20 02:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c68cf8a6654cb142fb6dd3bd303aec2da481927/2019-05-20_10-12-30-薪酬_支出_報表_-_Google_Chrome.png
at 2019-05-20 02:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e8697edd37c9b044b6a2ae484b5d21cc1db168f2/2019-05-20_10-13-16-薪酬_支出_報表_-_Google_Chrome.png
at 2019-05-20 02:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d983d6bd765c74897452deccdd70993c2562ff0/2019-05-20_10-12-38-薪酬_支出_報表_-_Google_Chrome.png
at 2019-05-20 02:14, Support Team said: 這個用戶沒有工程店鋪設置權限薪酬支出報表可以選只看其中某些店鋪不選則顯示全部

2019-05-20-Chat transcript on coweasy.com started on Monday, -0444.json

at 2019-05-20 02:15, Chen Lily. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce20d8f2887b83e12c4e082/v/bce696a5c9c401e2981ae7ae9c2c9785cbf8d352/image.png
at 2019-05-20 02:16, Chen Lily. said: I want to set up a new company to do bookkeep
at 2019-05-20 02:16, Chen Lily. said: How to set up?
at 2019-05-20 02:17, Support Team said: you should first create a new client first in client list
at 2019-05-20 02:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d9dcc0bb44b8a762142175d1a8b88bce01e22001/image.png
at 2019-05-20 02:18, Support Team said: after you created new client, you can see an arrow at the right hand side
at 2019-05-20 02:20, Support Team said: press it and edit the company's info, commencement date and year end date, after you save it, in the book keeping list, you can see the new company
at 2019-05-20 02:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b42e1c535d7fd86dc9ad539af0d25b60316e4239/image.png
at 2019-05-20 02:21, Support Team said: press "accounting" you can start with entering transaction
at 2019-05-20 02:29, Chen Lily. said: Should the commencement date be the first day of account?
at 2019-05-20 02:32, Support Team said: 是的,假設該公司2019-3-31已核數,2019-3-31將作為初始餘額輸入,2019-4-1及之後的單據才在系統入數,commencement date選 2019-4-1就可以
at 2019-05-20 02:33, Chen Lily. said: Many thanks!
at 2019-05-20 02:35, Chen Lily. said: But if the commencement date is 02/08/2017, I want to do the accounts until 31/12/2018, there is no option for years
at 2019-05-20 02:35, Chen Lily. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce20d8f2887b83e12c4e082/v/3ea8ee0172a218eb64e43e1a549a3ad60075369e/image.png
at 2019-05-20 02:37, Support Team said: if you choose the year end date, every financial year will end at that date and will not need to choose the year. For example, if you choose 12/31, the first year's data will be from 17/8/2 to 17/12/31
at 2019-05-20 02:40, Chen Lily. said: ok! Thank you

2019-05-20-Chat transcript on coweasy.com started on Monday, -0446.json

at 2019-05-20 03:34, kenneth kau. said: Can we change the password?
at 2019-05-20 03:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9865465b91ef57ddc671e14d4b322845ac69abb/image.png
at 2019-05-20 03:35, kenneth kau. said: can we set up the RMB in the first place, and no need to choose each time?
at 2019-05-20 03:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d8e47bb1f28522717318815972557623ecd660a3/image.png
at 2019-05-20 03:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e0ec1b8d7eafe2fa6a580537eb8610078d95ab02/image.png
at 2019-05-20 03:38, Support Team said: 我們DEFAULT 了貨幣為本幣
at 2019-05-20 03:38, Support Team said: 之前若入了單為本幣, 便不可改了
at 2019-05-20 03:39, kenneth kau. said: really can not change
at 2019-05-20 03:40, Support Team said: 是否已經入了單?若未入就可以改DEFAULT 為人民幣
at 2019-05-20 03:41, kenneth kau. said: can we cancel it and change
at 2019-05-20 03:41, Support Team said: 要先每張DELETE 才可改DEFAULT貨幣為RMB
at 2019-05-20 03:42, kenneth kau. said: can we edit invoice after save?
at 2019-05-20 03:43, Support Team said: 可以
at 2019-05-20 03:43, kenneth kau. said: how?
at 2019-05-20 03:44, kenneth kau. said: 報價單內欄位可否set定,不須要每次更改?
at 2019-05-20 03:45, Support Team said: 在發票紀錄找回該單便可改
at 2019-05-20 03:45, Support Team said: 是什麼欄位?
at 2019-05-20 03:45, kenneth kau. said: 开票日期 乘客姓名 行程 票号 航班号 起飞日期 票款 税金 保险 改/退 总价(元)
at 2019-05-20 03:47, kenneth kau. said: 怎樣set可以出到一個報告這些欄位?
at 2019-05-20 03:48, Support Team said: 不明白這個: 怎樣set可以出到一個報告這些欄位?
at 2019-05-20 03:49, kenneth kau. said: 在發票紀錄找回該單便可改-是取消發票,然後從新做,還是直接修改?
at 2019-05-20 03:49, Support Team said: 直接修改
at 2019-05-20 03:50, kenneth kau. said: button在那裡?
at 2019-05-20 03:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf481253a971355d8cc90fab1c1b5c634d5e1fa5/image.png
at 2019-05-20 03:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/66c24bd9113bc15516ead64e425b20c20f74c9f0/image.png
at 2019-05-20 03:52, Support Team said: 可從日期或客戶找回該單,然後便可直接修改
at 2019-05-20 03:57, kenneth kau. said: 我要知道不同銷售員做生意的利潤,方便計Commission, how to do it?
at 2019-05-20 04:00, Support Team said: 可於工程/店舖內設定銷售員名稱
at 2019-05-20 04:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9149ba2a263873b5013b3da7c1ab73842fdf9ac0/image.png
at 2019-05-20 04:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dfacbe8e30cc47f363c9f8d56ae1ea0eb8d70e67/image.png

2019-05-20-Chat transcript on coweasy.com started on Monday, -0447.json

at 2019-05-20 04:03, account1. said: chart of accont, 有没有一個完全没有東西的template?
at 2019-05-20 04:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de5e5248b31c3f9db31e15ee738634ddb9839a12/image.png
at 2019-05-20 04:08, Support Team said: Choose blank template

2019-05-20-Chat transcript on coweasy.com started on Monday, -0449.json

at 2019-05-20 04:31, Chen Lily. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce21a6f2887b83e12a0d8d0/v/415d9b68b0f13b65734dc9136201bf7aae399b23/image.png
at 2019-05-20 04:31, Chen Lily. said: Each time I enter the sales invoice, the VAT will be added to the sales amount
at 2019-05-20 04:32, Chen Lily. said: automatically
at 2019-05-20 04:33, Chen Lily. said: I dont want to set the VAT as 0 each time, how can I remove the VAT?
at 2019-05-20 05:14, Chen Lily. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce21a6f2887b83e12a0d8d0/v/cd449cc6e589975f7e0248f0bcf852d4f45f2bb5/image.png
at 2019-05-20 05:14, Chen Lily. said: 請問這個銀行月結表格B2 欄填什麼日期?
at 2019-05-20 05:15, Chen Lily. said: 可以填2018/12/31嗎?我們的年結
at 2019-05-20 05:15, Support Team said: 填第一張單的日期
at 2019-05-20 05:16, Chen Lily. said: 2017/10/19嗎
at 2019-05-20 05:16, Support Team said: 是
at 2019-05-20 05:17, Chen Lily. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce21a6f2887b83e12a0d8d0/v/94e36c378e4ea330c37648b42e1acb6a00fe40d3/image.png
at 2019-05-20 05:17, Chen Lily. said: It's not correct
at 2019-05-20 05:18, Support Team said: 20171019

2019-05-20-Chat transcript on coweasy.com started on Monday, -0451.json

at 2019-05-20 07:00, infocoray@yahoo.com.hk. said: 報價單模版如設定了字體為Calibri, 如果報價單中入了中文字就會亂碼, 有方法解決嗎?
at 2019-05-20 07:01, Support Team said: 應該選Arial Unicode MS,或新細明體等中文字體
at 2019-05-20 07:03, infocoray@yahoo.com.hk. said: 但每張會一時入英文一時入中文的話, Arial Unicode MS就以做到?
at 2019-05-20 07:03, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce24fde2887b83e12709a5e/v/4395a4b24ba9a1a9ab75a27d975226c5534f989d/image.png
at 2019-05-20 07:03, infocoray@yahoo.com.hk. said: 但系統找不到
at 2019-05-20 07:03, Support Team said: 那要選其他中文字體

2019-05-20-Chat transcript on coweasy.com started on Monday, -0452.json

at 2019-05-20 09:51, kenneth kau. said: where to add the staff information
at 2019-05-20 09:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f29c5070bfeeacd8359390148f1be9ecc5910115/2019-05-20_17-52-08-(主頁)_薪酬_及_支出_-_Google_Chrome.png

2019-05-21-Chat transcript on coweasy.com started on Tuesday,-0453.json

at 2019-05-21 01:41, V1558368053857788 said: CowEasy support to import invoices from excel, csv or text file?
at 2019-05-21 01:42, V1558368053857788 said: we have our own pos system and want to export the invoice data and import to an accounting software
at 2019-05-21 01:43, Support Team said: it is ok to import invoices from excel by downloading our template and copy to our format
at 2019-05-21 01:44, V1558368053857788 said: can you send me the template for checking first?
at 2019-05-21 01:44, V1558368053857788 said: We need to check if the fields are enough for us
at 2019-05-21 01:45, Support Team said: sure, please wait
at 2019-05-21 01:46, Support Team said: this is for sales invoice
at 2019-05-21 01:47, V1558368053857788 said: let me check
at 2019-05-21 01:48, V1558368053857788 said: For "客戶" field, we need to input the customer name or customer code?
at 2019-05-21 01:49, Support Team said: Yes, you may firstly need to register the customer first
at 2019-05-21 01:50, Support Team said: please input the customer information in the latest file we send to you.
at 2019-05-21 01:52, V1558368053857788 said: can use the customer import file to update the customer information too?
at 2019-05-21 01:52, V1558368053857788 said: or just for create customer records only?
at 2019-05-21 01:54, Support Team said: yes, you may both create or update customer info by using this file
at 2019-05-21 01:55, V1558368053857788 said: good
at 2019-05-21 01:55, V1558368053857788 said: ok, let us review . thx a lot
at 2019-05-21 01:57, Support Team said: please register free trial and you can ask question by online support or Whatsapp, thanks
at 2019-05-21 01:59, Support Team said: Moreover, many of our existing retail clients also like you, to import the records into our system for accounting purpose

2019-05-21-Chat transcript on coweasy.com started on Tuesday,-0454.json

at 2019-05-21 03:28, Crystal Liao. said: How to generate outstanding report by invoice no.?
at 2019-05-21 03:30, Support Team said: Outstanding report是先跟客戶排到,才以日期排列
at 2019-05-21 03:31, Crystal Liao. said: I just want to know which invoice is os. sort by customer is also ok
at 2019-05-21 03:31, Crystal Liao. said: outstanding report now only show balance
at 2019-05-21 03:33, Support Team said: pls refer to sales aging report

2019-05-21-Chat transcript on coweasy.com started on Tuesday,-0456.json

at 2019-05-21 08:38, 保發特利 - Account said: 为什么现在网络这么差
at 2019-05-21 08:39, 保發特利 - Account said: 我进入网页怎么做
at 2019-05-21 08:39, 保發特利 - Account said: 很忙
at 2019-05-21 08:39, 保發特利 - Account said: 很慢
at 2019-05-21 08:40, 保發特利 - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce3a6f12887b83e12ab11fd/v/067808cd4bef553066608b01a53110363388c92c/image.png
at 2019-05-21 08:40, Support Team said: 我們試過速度沒有問題沒有問題
at 2019-05-21 08:40, 保發特利 - Account said: 我怎么进不去啊
at 2019-05-21 08:40, Support Team said: 這是打開其中一張單?
at 2019-05-21 08:40, 保發特利 - Account said: 对啊
at 2019-05-21 08:41, 保發特利 - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce3a6f12887b83e12ab11fd/v/e4e1fb44c0385cdec431be2986157d5d9465ad79/image.png
at 2019-05-21 08:42, 保發特利 - Account said: 您有微信吗?
at 2019-05-21 08:42, 保發特利 - Account said: 和您微信请教您
at 2019-05-21 08:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e2463d60f1b7636d96b2a74ae7d323a793e66372/mmqrcode1558428154351.png
at 2019-05-21 08:45, 保發特利 - Account said: 我加您了
at 2019-05-21 08:45, 保發特利 - Account said: 同意一下
at 2019-05-21 08:51, Support Team said: 應該加了

2019-05-21-Chat transcript on coweasy.com started on Tuesday,-0458.json

at 2019-05-21 08:01, Supreme Fine Food said: 請問如何加汽車費用
at 2019-05-21 08:01, Support Team said: 在科目表裡新增
at 2019-05-21 08:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0fba13641cdb95cd6da10668e0697e4bf9f8d484/-32-13-(Main_Page)_Accounting.png
at 2019-05-21 08:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/829c32a0b8a1a278b87c579089a53bd0c6c9cdea/16-45-科目列表_.png
at 2019-05-21 08:04, Supreme Fine Food said: 即是第幾層
at 2019-05-21 08:04, Support Team said: 4
at 2019-05-21 08:06, Supreme Fine Food said: 可以電話問嗎
at 2019-05-21 08:07, Support Team said: 如不方便打字,可以使用whatsapp留言
at 2019-05-21 08:10, Supreme Fine Food said: 問題是不知怎樣插入號碼, 屬於那組別
at 2019-05-21 08:10, Support Team said: 科目編號不重複使用就可以
at 2019-05-21 08:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6166d5ce51d1acfc61f60d6db9423f82939c2b75/-03-48-Chart_of_Accounts.png
at 2019-05-21 08:11, Support Team said: 如需修改科目組別,按這裡

2019-05-22-Chat transcript on coweasy.com started on Wednesda-0459.json

at 2019-05-22 02:16, Lam Siu Ping said: Hi morning, i want to know if our client has an accounting software MAS-PoS system, can it interface with CowEasy system. I mean can it work together...
at 2019-05-22 02:17, Support Team said: can your system export excel, if ok, you can copy it and use our format and upload to our system
at 2019-05-22 02:19, Lam Siu Ping said: If they do not have any export excel, then need to work separately and can't upload to coweasy
at 2019-05-22 02:20, Support Team said: please check whether it can export excel, thanks

2019-05-22-Chat transcript on coweasy.com started on Wednesda-0460.json

at 2019-05-22 03:46, Lam Siu Ping said: Hi, I just asked before if two different accounting system merge together, it can work right ?
at 2019-05-22 03:48, Support Team said: yes, if your system can export to excel, you can copy data into our template in our format, then upload to our system
at 2019-05-22 03:49, Lam Siu Ping said: 可將Excel或數據按照提供的標準格式輸入, 再匯入系統, 這樣可行嗎?
at 2019-05-22 03:50, Support Team said: 可以的, 只耍EXPORT 到便可以
at 2019-05-22 03:51, Lam Siu Ping said: 好的, 唔該晒:slight_smile:

2019-05-22-Chat transcript on coweasy.com started on Wednesda-0461.json

at 2019-05-22 03:17, infocoray@yahoo.com.hk. said: 請問收據可以顯示庫存嗎?
at 2019-05-22 03:18, Support Team said: 收據未有可以顯示庫存
at 2019-05-22 03:19, infocoray@yahoo.com.hk. said: 如模板冇我需要的字體, 可以新增嗎?
at 2019-05-22 03:21, Support Team said: 是什麼字體?
at 2019-05-22 03:21, Support Team said: 我們一般只提供WINDOW系統的字體
at 2019-05-22 03:24, infocoray@yahoo.com.hk. said: Arial Unicode MS
at 2019-05-22 03:24, Support Team said: 這個是有的
at 2019-05-22 03:25, infocoray@yahoo.com.hk. said: 原本系統有, 但我全部改左其他字體後, 又想改番Arial Unicode MS既時候, 系統就冇左Arial Unicode MS
at 2019-05-22 03:25, infocoray@yahoo.com.hk. said: 可以點加番Arial Unicode MS嗎?
at 2019-05-22 03:27, Support Team said: 當安裝MS OFFICE 後便會有此字體,請試試
at 2019-05-22 03:30, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce4bcbd2887b83e12253a6c/v/a2bfe0629c8a9bbe400d7e0b7ca7504d982de26b/image.png
at 2019-05-22 03:30, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce4bcbd2887b83e12253a6c/v/a6972c7069438c837a5d647d2dca8179e76812e7/image.png
at 2019-05-22 03:30, infocoray@yahoo.com.hk. said: 會亂碼
at 2019-05-22 03:30, infocoray@yahoo.com.hk. said: 列印後
at 2019-05-22 03:31, Support Team said: 請選擇一些中文字體,再看看
at 2019-05-22 03:32, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce4bcbd2887b83e12253a6c/v/2d4541f30bceea6ee15b714c330cf31d79fe36c7/image.png
at 2019-05-22 03:33, infocoray@yahoo.com.hk. said: Arial Unicode MS可以顯示中文, 但我改好既模版就唔見左
at 2019-05-22 03:34, Support Team said: 請試下揀新細明體的中文字體,再看看
at 2019-05-22 03:35, Support Team said: Arial Unicode MS是我們template預設的字體,沒有顯示是因為你的電腦沒有安裝這個字體
at 2019-05-22 03:35, Support Team said: 一般安裝了microsoft office就會有這個字體
at 2019-05-22 03:36, Support Team said: 如沒有選其他中文字體也可以顯示中文的
at 2019-05-22 03:42, infocoray@yahoo.com.hk. said: 另外
at 2019-05-22 03:42, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce4bcbd2887b83e12253a6c/v/c063413c013037761a6c5e57957d5ccaf97ed58f/image.png
at 2019-05-22 03:42, infocoray@yahoo.com.hk. said: 點解會多卡5行後, 會空出甘多地方?
at 2019-05-22 03:43, infocoray@yahoo.com.hk. said: 可以設定嗎?
at 2019-05-22 03:43, Support Team said: 應該是下面簽名位在第一頁不夠位置顯示,才分在第二頁
at 2019-05-22 03:46, infocoray@yahoo.com.hk. said: 但第六行加總數都可以夠位係第一頁, 所以就算簽名位唔夠, 都可以係第一頁嗎?
at 2019-05-22 03:46, infocoray@yahoo.com.hk. said: 而且總數都空出太多位
at 2019-05-22 03:46, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce4bcbd2887b83e12253a6c/v/1ca3635a7519eefa965f7206e24a6869291801b9/image.png
at 2019-05-22 03:47, infocoray@yahoo.com.hk. said: 可以點設定呢?
at 2019-05-22 03:53, Support Team said: 可縮小REMARKS 部分

2019-05-22-Chat transcript on coweasy.com started on Wednesda-0463.json

at 2019-05-22 08:45, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce506982887b83e12a33c3c/v/4bbf45669ca5b74f64c3bccb2cadefc69bd94e28/image.png
at 2019-05-22 08:45, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce506982887b83e12a33c3c/v/ad9e10cc127ae900c0112e4ed68d52d153839e84/image.png
at 2019-05-22 08:46, infocoray@yahoo.com.hk. said: 字唔會自動縮細/自動下一行嗎?
at 2019-05-22 08:47, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce506982887b83e12a33c3c/v/14f2e7e7d33e68dddcfafc25da2c61e1206f88e6/image.png
at 2019-05-22 08:48, infocoray@yahoo.com.hk. said: 會迫埋一齊?
at 2019-05-22 08:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/879ca9673c7509aa16019d7a4e11ddb82679dfe6/2019-05-22_16-47-29-Sales_Invoice_-_Google_Chrome.png
at 2019-05-22 08:48, Support Team said: 看看這2個properties
at 2019-05-22 08:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/47d9fe56a91098b8f3f6489ac9483f8543b3f48b/2019-05-22_16-48-45-Sales_Invoice_-_Google_Chrome.png
at 2019-05-22 08:49, Support Team said: 或者這個自動縮小
at 2019-05-22 09:00, infocoray@yahoo.com.hk. said: 如入左6行庫存, 但第7行之後唔夠位, 會跳左去第2頁, 變左第1頁有太多空白, 有方法解決嗎?
at 2019-05-22 09:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c617b4fc79760ad330da98a742c6b4cb54e71d7f/2019-05-22_17-09-43-Sales_Invoice_-_Google_Chrome.png
at 2019-05-22 09:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4dcf917195ae5385e2bb8a011d82c3af4bd8e75d/2019-05-22_17-10-37-Sales_Invoice_-_Google_Chrome.png
at 2019-05-22 09:16, Support Team said: 有沒有header或footer有空位,試試縮小高度
at 2019-05-22 10:04, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce506982887b83e12a33c3c/v/1a9a43cfd73b700a6cc01f1d376e91b63b6d90d2/image.png
at 2019-05-22 10:05, infocoray@yahoo.com.hk. said: 為何設定了單位是"nr", 但並不會顯示"nr"
at 2019-05-22 10:05, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce506982887b83e12a33c3c/v/5bf952a3202003aedeaeb5635cd5be3886cf4d46/image.png
at 2019-05-22 10:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6409146479aa08430634638aef62e99b82458c15/2019-05-22_18-13-34-Sales_Invoice_-_Google_Chrome.png
at 2019-05-22 10:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/181aed11dbc0319a19dc6194af609bcd590852ed/2019-05-22_18-13-18-Sales_Invoice_-_Google_Chrome.png
at 2019-05-22 10:14, Support Team said: data裡面的才會顯示,Header只會顯示字眼而不是內容

2019-05-23-Chat transcript on coweasy.com started on Thursday-0466.json

at 2019-05-23 02:18, Lun. said: 請問我公司係大陸(供應商)買貨落香港, 係採購單如何入價錢, 因匯率每日不同?
at 2019-05-23 02:22, Support Team said: 你在入單時揀人民幣, 然後在匯率更改

2019-05-23-Chat transcript on coweasy.com started on Thursday-0467.json

at 2019-05-23 04:22, jw-account said: 有3個A/C 我想REC 數但唔屬於BANK A/C 可以那個位置做?
at 2019-05-23 04:23, Support Team said: 可以在總分類賑查看
at 2019-05-23 04:24, jw-account said: 唔可以做到好似對BANK REC ?
at 2019-05-23 04:25, Support Team said: BANK REC 要BANK A/C (科目性質是BANK)才做到

2019-05-23-Chat transcript on coweasy.com started on Thursday-0468.json

at 2019-05-23 06:40, Lun. said: 請問如果公司Pretty Cash 出入數(包括現金訂貨及買貨)是否直接入現金採用
at 2019-05-23 06:41, Support Team said: 可以的
at 2019-05-23 06:45, Lun. said: 我可以在那裡看見我現在(現金總數有幾錢)
at 2019-05-23 06:46, Support Team said: 可以查看報表:總分類帳,銀行賬或現金賬
at 2019-05-23 07:09, Lun. said: 如果我開張發票, 但客人用現金找數, 我是否入銷售,收款,收款戶口選現金?
at 2019-05-23 07:09, Support Team said: 是的
at 2019-05-23 07:10, Lun. said: 但係總分類帳,現金賬看不見我有這批現金數?
at 2019-05-23 07:11, Support Team said: 總分類帳有沒有分頁?
at 2019-05-23 07:12, Support Team said: 這個現金的科目性質是不是現金?
at 2019-05-23 07:21, Lun. said: 總分類找到, 謝謝!

2019-05-23-Chat transcript on coweasy.com started on Thursday-0469.json

at 2019-05-23 08:47, Joyce. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce65afb2887b83e12b5ba9a/v/7f3a5de75afcadf0de1a8d98054926fd48d41c79/image.png
at 2019-05-23 08:47, Joyce. said: column H for account balance?
at 2019-05-23 08:47, Support Team said: 現在opening balance不在這裡入
at 2019-05-23 08:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ac615f83500a075ffd3648a38c9824472644bbb1/2019-05-23_16-48-19-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-05-23 08:49, Support Team said: chart of account, AR, AP, inventory 等初始餘額都在這裡入
at 2019-05-23 08:53, Joyce. said: how about setting up the chart of account? same as before?
at 2019-05-23 08:53, Support Team said: 是的

2019-05-24-Chat transcript on coweasy.com started on Friday, -0470.json

at 2019-05-24 01:26, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce7443f2887b83e126459bb/v/6c5eb85a184607337a900d8ac2afd18da8e313ef/image.png
at 2019-05-24 01:26, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce7443f2887b83e126459bb/v/6ad98371f87281b2ff0d9d61d80b05288d4934b5/image.png
at 2019-05-24 01:26, infocoray@yahoo.com.hk. said: 為主會有橙色地方出現?
at 2019-05-24 01:27, infocoray@yahoo.com.hk. said: 可以怎麼刪除?
at 2019-05-24 01:34, Support Team said: 可SET顏色為無色
at 2019-05-24 01:37, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce7443f2887b83e126459bb/v/bae09c4e3f66c2c63a51f70d2d780bb6f38ccd57/image.png
at 2019-05-24 01:37, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce7443f2887b83e126459bb/v/28a8e496b444b0ad27d7edbd84887d236b3093c1/image.png
at 2019-05-24 01:38, infocoray@yahoo.com.hk. said: 無色會變左成條橙色
at 2019-05-24 01:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e1156e639ba20846ff8b1e66b30ea376b7740a87/2019-05-24_09-39-04-Sales_Invoice_-_Google_Chrome.png
at 2019-05-24 01:51, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce7443f2887b83e126459bb/v/a159c150e28b308e90ff85cba693d79982dee884/image.png
at 2019-05-24 01:51, infocoray@yahoo.com.hk. said: 如何可以緊貼上面果part?
at 2019-05-24 01:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/121f3ae1193934d286a065a63ddde8996cafbbbc/2019-05-24_09-52-39-Sales_Invoice_-_Google_Chrome.png
at 2019-05-24 02:01, infocoray@yahoo.com.hk. said: 因為多於7項資料就會跳去下一頁, 令到第一頁出現太多空白地方, 即使已經將print at bottom改左false
at 2019-05-24 02:03, Support Team said: 如是這樣,都只可分頁
at 2019-05-24 02:05, infocoray@yahoo.com.hk. said: 意思係第一頁一定會出現空白地方?
at 2019-05-24 02:06, Support Team said: 因第二頁部分不夠位放在第一頁,所以第一頁會出現空白地方
at 2019-05-24 02:08, infocoray@yahoo.com.hk. said: 唔會緊貼第一頁, 第二頁頁尾先空白?
at 2019-05-24 02:09, Support Team said: 是
at 2019-05-24 02:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fac93b9fd6bb823173bad4bba7167d016dce406e/2019-05-24_10-15-44-Sales_Invoice_-_Google_Chrome.png
at 2019-05-24 02:17, Support Team said: 將footer和footer裡面的全部欄位的can break設為true,這樣會將footer斬開,顯示部分在上一頁
at 2019-05-24 02:30, infocoray@yahoo.com.hk. said: 有2個footer, 要全部都can break先得
at 2019-05-24 02:30, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce7443f2887b83e126459bb/v/67cd3545cc04eb13268b700b9ec377d27e1cd683/image.png
at 2019-05-24 02:30, infocoray@yahoo.com.hk. said: 得最後一句去左另一頁
at 2019-05-24 02:31, Support Team said: 因不夠位,就算只得一行,也會分頁
at 2019-05-24 02:31, infocoray@yahoo.com.hk. said: 但只係第一個footer can break, 簽名唔break就唔得
at 2019-05-24 02:32, infocoray@yahoo.com.hk. said: 所以一係全部footer can break, 如果唔係無分別...
at 2019-05-24 02:33, Support Team said: 是

2019-05-24-Chat transcript on coweasy.com started on Friday, -0471.json

at 2019-05-24 03:25, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce75dbc2887b83e121b7769/v/21e6436128eab7aee996b3475bfa13b33bf27f8b/image.png
at 2019-05-24 03:26, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce75dbc2887b83e121b7769/v/70300fe56fc024a84d23517349eb97d7ae78b276/image.png
at 2019-05-24 03:26, infocoray@yahoo.com.hk. said: 格大小不一, 要點解決?
at 2019-05-24 03:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4595e03587677b88cca6c74d1d22f839b78bf80f/image.png

2019-05-24-Chat transcript on coweasy.com started on Friday, -0473.json

at 2019-05-24 03:56, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce76a9c2887b83e12f5fee0/v/811d318183028d86391f097401e7b688099d8f9f/image.png
at 2019-05-24 03:56, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce76a9c2887b83e12f5fee0/v/b37cff194075be59698a030b4569eeae139727a1/image.png
at 2019-05-24 03:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ad6d96922dfe77b3542beb4e43f68bdee937a4a/image.png
at 2019-05-24 04:05, infocoray@yahoo.com.hk. said: 本身已是false
at 2019-05-24 04:07, infocoray@yahoo.com.hk. said: 而且正常1, 2項會緊貼, 但而家分開哂
at 2019-05-24 04:14, infocoray@yahoo.com.hk. said: 可以點解決?
at 2019-05-24 04:23, infocoray@yahoo.com.hk. said: 在嗎
at 2019-05-24 04:27, Support Team said: 請統一所有"Grow to Height" 為 "false"
at 2019-05-24 04:28, infocoray@yahoo.com.hk. said: 已統一, 但冇變
at 2019-05-24 04:28, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce76a9c2887b83e12f5fee0/v/9edf58586287c53d02ee0377c3ff79434ecf97e6/image.png
at 2019-05-24 04:28, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce76a9c2887b83e12f5fee0/v/8bf245a3534d1160124814f75e6c6bb9fb039321/image.png
at 2019-05-24 04:29, infocoray@yahoo.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce76a9c2887b83e12f5fee0/v/f8f13a4bb208119babf7a394671b91c5a4395cc9/image.png
at 2019-05-24 04:33, Support Team said: 看看 Can Grow 是否統一

2019-05-24-Chat transcript on coweasy.com started on Friday, -0475.json

at 2019-05-24 05:26, Chen Lily. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce769d22887b83e12e8a49f/v/397475bdc94b471019aef743f511969343d67e2f/image.png
at 2019-05-24 05:26, Chen Lily. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce769d22887b83e12e8a49f/v/4798fc133b11c23541d1ea6826e7e5a9324d7bd8/image.png
at 2019-05-24 05:27, Chen Lily. said: I can not find the accounts of prepaid status
at 2019-05-24 05:33, Support Team said: 是否在銷售或是採購的預付狀態?
at 2019-05-24 05:34, Chen Lily. said: 是的,採購時的預付
at 2019-05-24 05:34, Chen Lily. said: 但是每個客戶的預付狀況我看不到
at 2019-05-24 05:35, Support Team said: 可否SHOW 入ENTRY時的圖片
at 2019-05-24 05:37, Chen Lily. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce769d22887b83e12e8a49f/v/3f72314d6a2e5a4dbf399be0ad12a51da8716781/image.png
at 2019-05-24 05:37, Chen Lily. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce769d22887b83e12e8a49f/v/ed5a38f2ddb9c31cfa8ae84c81ad5c878baefb45/image.png
at 2019-05-24 05:37, Chen Lily. said: adv表示 advance payment
at 2019-05-24 05:39, Support Team said: 因為ADVANCE PAYMENT 的 NATURE須是CURRENT ASSET才可SHOW到在預付狀態
at 2019-05-24 05:40, Chen Lily. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce769d22887b83e12e8a49f/v/840f988e711a0a4a8149114eeb3ba3d8ba6fc1df/image.png
at 2019-05-24 05:40, Chen Lily. said: 本身就是current asset
at 2019-05-24 05:40, Chen Lily. said: Gl也有體現
at 2019-05-24 05:42, Support Team said: 請改ADVANCE PAYMENT 的名字為 "PREPAID DEPOSIT"
at 2019-05-24 05:43, Chen Lily. said: 可以看到了
at 2019-05-24 05:44, Chen Lily. said: 如果銷售的預付, 是customer deposit 嗎
at 2019-05-24 05:44, Support Team said: 是的

2019-05-24-Chat transcript on coweasy.com started on Friday, -0476.json

at 2019-05-24 08:57, HKIC said: 我手上有bank statement, 點入data?
at 2019-05-24 08:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/810080598c08aacb1f4603a3b96d3421aa327f24/2019-05-24_16-59-35-銀行月結單輸入_-_Google_Chrome.png
at 2019-05-24 09:01, Support Team said: 1 選銀行戶口2 月結單是哪個月3 跟月結單逐行輸入

2019-05-24-Chat transcript on coweasy.com started on Friday, -0477.json

at 2019-05-24 08:21, Jemswin - Account said: 若發現初始餘額是設定錯有沒有得更改
at 2019-05-24 08:22, Support Team said: 如果沒有入過初始餘額的收款或付款,是可以改的
at 2019-05-24 08:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c2e099051d3787cdc234ef04dc0124fcc74d3e4/2019-05-24_16-23-11-Opening_Balances_-_Google_Chrome.png
at 2019-05-24 08:23, Jemswin - Account said: 有没有教學?
at 2019-05-24 08:23, Support Team said: 如有settle過,需要先刪除才可以改
at 2019-05-24 08:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/152805d8b374694c92f7429d0ef883d2a4a56d51/2019-05-24_16-24-23-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-05-24 08:25, Support Team said: 現在的初始餘額統一在這裡輸入
at 2019-05-24 08:26, Support Team said: 如用戶直接用會計人員輸入,用戶需在該列表找到之前的輸入來修改
at 2019-05-24 08:36, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ce79fe72887b83e12c9f9d7/v/4cb9b7e41923ad7263c9b9a684e3a31dc6dc58b3/image.png
at 2019-05-24 08:37, Jemswin - Account said: 不可以修改是不是因為有做過settlement
at 2019-05-24 08:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/08707d0906b155352e3deeab6ea25cfa907bcf42/圖片.png
at 2019-05-24 08:38, Support Team said: 應該是
at 2019-05-24 08:43, Jemswin - Account said: 若我想加多個vendor disposit 又唔可以加是嗎?
at 2019-05-24 08:47, Jemswin - Account said: 可唔可以做一條vouher 喺上一年度31/3/2017?
at 2019-05-24 08:48, Support Team said: 是的,一是,刪除settlement,改初始餘額,再入過settlement或者,不理初始餘額settlement,直接在採購單輸入Vendor deposit ,但這樣會和初始餘額分開
at 2019-05-24 08:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f93faf7e679e4c20bdbbd68cde4b67f25398a950/2019-05-24_16-48-20-採購單(收貨)_-_Google_Chrome.png
at 2019-05-24 08:49, Support Team said: 這樣直接輸入DR Prepaid,CR Retain Earnings
at 2019-05-24 08:52, Jemswin - Account said: 我怕跟核數師上年帶到來之數不同
at 2019-05-24 08:53, Support Team said: 分開入應該不會不同的,用戶可以看看那日的TB或其他報表對一對
at 2019-05-24 09:03, Jemswin - Account said: 若真不對, 可以做一張VOUCHER 到上一年度31/3 做ADJUSTMENT?
at 2019-05-24 09:05, Support Team said: 可以的

2019-05-24-Chat transcript on coweasy.com started on Friday, -0478.json

at 2019-05-24 11:25, V1558696925344616 said: 請問系統可否分 departments 入數,之後分 departments 出 P/L & B/S ?
at 2019-05-24 11:28, Support Team said: Can separate by department using project function in Enterprise Cloud
at 2019-05-24 11:28, Support Team said: Can create departmental PL, not departmental BS
at 2019-05-24 11:28, Support Team said: But can create overall BS
at 2019-05-24 11:29, V1558696925344616 said: 明白,thanks:relaxed:

2019-05-27-Chat transcript on coweasy.com started on Monday, -0483.json

at 2019-05-27 03:59, V1558929540990315 said: 你好!
at 2019-05-27 04:00, V1558929540990315 said: 請問是否可以只scan bank statement 就可以自動入帳?
at 2019-05-27 04:00, Support Team said: 不是
at 2019-05-27 04:01, V1558929540990315 said: 如果bank statement 是excel 導出, 那可以直接導入嗎?
at 2019-05-27 04:01, Support Team said: 可以以EXCEL匯入匯出
at 2019-05-27 04:02, V1558929540990315 said: 即是先將會計帳號跟資料打好在excel再匯入
at 2019-05-27 04:03, Support Team said: 是, 可下載我們格式的TEMPLATE,COPY舊資料在TEMPLATE然後UPLOAD 上我們系統
at 2019-05-27 04:05, Support Team said: 現在可上我們平台註冊試用戶口
at 2019-05-27 04:05, V1558929540990315 said: 好的, 明白了!
at 2019-05-27 04:05, Support Team said: 試用期間可以利用線上支援或WHATSAPP查詢

2019-05-27-Chat transcript on coweasy.com started on Monday, -0484.json

at 2019-05-27 08:56, kennethnip@chcc-cpa.com. said: 如何把存貨資料匯入?
at 2019-05-27 08:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f031b1d62d6284eae7563c4b5303f1a07168183d/2019-05-27_16-56-43-庫存_-_Google_Chrome.png
at 2019-05-27 08:58, Support Team said: 這裡匯出匯入

2019-05-27-Chat transcript on coweasy.com started on Monday, -0485.json

at 2019-05-27 08:29, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ceb86c42887b83e124b7654/v/f0e8e8a1a77b209dddc8446bb33a9c1bbd4d9697/image.png
at 2019-05-27 08:29, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ceb86c42887b83e124b7654/v/8cb0805cc0f86451ae368aaa208d030cda416063/image.png
at 2019-05-27 08:30, Jemswin - Account said: 為何訂單顯示JWAP201804001 張單不是該供應商
at 2019-05-27 08:31, Jemswin - Account said: 是不是我們輸入出錯
at 2019-05-27 08:32, Support Team said: 訂單轉去採購預設是訂單的供應商,但用戶可以再修改的
at 2019-05-27 08:32, Jemswin - Account said: 連銀碼都不符
at 2019-05-27 08:33, Support Team said: 你可以看看操作員是哪位用戶,向他查詢這張但是怎樣的
at 2019-05-27 08:33, Jemswin - Account said: 如果會計都做SETTLEMENT , 是不是不可再修改
at 2019-05-27 08:33, Support Team said: 會不會是這張採購單是另外再付運費?
at 2019-05-27 08:34, Support Team said: 是的
at 2019-05-27 08:35, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ceb86c42887b83e124b7654/v/a32b5c6a257913b74405eace7eb39f330feb0d26/image.png
at 2019-05-27 08:35, Jemswin - Account said: 如何可以睇到係幾時付款?
at 2019-05-27 08:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/452343d970dcb1da061e5ae2849da7fb94f0c829/圖片.png
at 2019-05-27 08:37, Support Team said: 或者在付款記錄搜採購單編號

2019-05-27-Chat transcript on coweasy.com started on Monday, -0487.json

at 2019-05-27 09:03, Dora Chan. said: 請問如何入JV
at 2019-05-27 09:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8842b9a837f78390f21320b51bc5317d343246c4/2019-05-23_15-56-59-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-05-27 09:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ade1985b065fd66b7090def616267393ceaa37ca/2019-05-23_15-57-10-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-05-27 09:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/445c321053520f93350a9fcf8f2cf716c60f1426/-03-59-會計人員輸入.png
at 2019-05-27 09:04, Support Team said: 這裡直接DR CR輸入
at 2019-05-27 09:06, Dora Chan. said: 在那裡入AP公司名?
at 2019-05-27 09:07, Support Team said: AR AP這些在銷售採購模組才可以選客戶供應商
at 2019-05-27 09:09, Support Team said: 會計輸入沒有客戶供應商的,最多只可以在備註輸入,但這樣系統也不會知道是哪客戶供應商的AR AP
at 2019-05-27 09:18, Dora Chan. said: JV voucher是否同時入 DR & Cr ?
at 2019-05-27 09:19, Support Team said: 是的,DR CR要平
at 2019-05-27 09:19, Dora Chan. said: cannot add row
at 2019-05-27 09:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a058c0e516c25ac2036e7ce36d6bb67e3c472ef8/2019-05-27_17-20-20-會計人員輸入_-_Google_Chrome.png
at 2019-05-27 09:21, Support Team said: 在DR 或 CR 按 Enter,或者按左下角的 新增輸入行都可以add row
at 2019-05-27 09:21, Dora Chan. said: i c thx
at 2019-05-27 09:23, Dora Chan. said: 但揀唔到supplier code
at 2019-05-27 09:24, Support Team said: 是的,會計輸入沒有客戶供應商這些選的

2019-05-28-Chat transcript on coweasy.com started on Tuesday,-0491.json

at 2019-05-28 04:05, 易達集團(服務)有限公司. said: 請問我有部印影機, 但要供款5年, 每月約供$3000, 另加影印費, 我係咪要分兩條數入, 影印費入支出, 供機費入?
at 2019-05-28 04:13, Support Team said: 影印費和月供是要分開輸入
at 2019-05-28 04:15, Support Team said: 另外,印影機應該入固定資產而不是支出,首先要入印影機的總金額: dr fixed assets,cr loan月供時 dr loan,cr bank
at 2019-05-28 04:18, Support Team said: 而且月供也應該要還利息,利息和供款也要分開
at 2019-05-28 04:29, Support Team said: 這個問題請在whatsapp 9888 3995 查詢,同事可以留言回覆

2019-05-28-Chat transcript on coweasy.com started on Tuesday,-0493.json

at 2019-05-28 08:03, Crystal Liao. said: Aviva Beauty Ltd, generate income statement from Dec 2017 to Mar 2019, and balance sheet as at 31.3.2019, This year balance sheet - Retained earning Plus Profit for the year not equal to This year's net profit at P&L?
at 2019-05-28 08:05, Support Team said: Please cap the picture to us to see the difference?
at 2019-05-28 08:06, Support Team said: Please also see the year ended date in company setting whether is 31Mar

2019-05-28-Chat transcript on coweasy.com started on Tuesday,-0494.json

at 2019-05-28 07:29, Jemswin - Account said: 若銀行貨幣為美元, 對賬單可以出到美元嗎?
at 2019-05-28 07:34, Support Team said: 是的,若是開美元單,可在對賑單看到是美元
at 2019-05-28 07:35, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cecd8142887b83e12eca2cc/v/f79fcb098b615cacd9d16fbb5d46aed8945f0674/image.png
at 2019-05-28 07:35, Jemswin - Account said: 銀行戶口無選到係美元可以更改嗎?
at 2019-05-28 07:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/913d1be5aa3aca648008a0d8fa4ce377c68e0214/image.png
at 2019-05-28 07:37, Support Team said: 請按問號,看看情況
at 2019-05-28 07:38, Jemswin - Account said: 有無方法可以更改?
at 2019-05-28 07:39, Jemswin - Account said: 我是新接手, 來到已經用緊這軟件
at 2019-05-28 07:39, Jemswin - Account said: 有無方法可以提議比我們如何修改
at 2019-05-28 07:42, Support Team said: 先看看問號內有什麼已收款的單. 先刪除該些單,再更改opening balance,然後重新輸入收款,看看是否可更改
at 2019-05-28 07:43, Jemswin - Account said: 都比較多, 你這邊可以幫我地內部更正?
at 2019-05-28 07:45, Jemswin - Account said: 若是現在新增一個美元戶口, 都可以設定為美金嗎?
at 2019-05-28 07:45, Support Team said: 因涉及內部資料,我們未能幫你更正
at 2019-05-28 07:47, Support Team said: 另外,請留意更改opening時, 因上手可能入了不同匯率的單,可能做左adjustment
at 2019-05-28 07:50, Support Team said: 若開一新戶口, 要留意付款都是按該貨幣及以揀選戶口作紀錄
at 2019-05-28 07:51, Jemswin - Account said: 好
at 2019-05-28 07:52, Jemswin - Account said: 我不會更改OPENING, 因為太多資料已經輸入, 無可能全部刪除重新入
at 2019-05-28 07:54, Jemswin - Account said: 我又想知道假設財政年度完結我可以將整筆數轉到新開戶口裏,再改為美元設定可以嗎?
at 2019-05-28 07:56, Support Team said: 可以在其他會計輸入做兩條transaction, 一條出港元, 一條入美元
at 2019-05-28 07:58, Jemswin - Account said: 新增戶口是在會計科目表裏新增?
at 2019-05-28 07:58, Support Team said: 是

2019-05-28-Chat transcript on coweasy.com started on Tuesday,-0495.json

at 2019-05-28 06:42, 保發特利 - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cecd33a2887b83e128c1b27/v/e3ac5a3b3060abb6c2bf28c219d3060e3e217249/image.png
at 2019-05-28 06:42, Support Team said: 是,有什麼幫到你
at 2019-05-28 06:42, 保發特利 - Account said: 汇入的时候没有输单号
at 2019-05-28 06:42, 保發特利 - Account said: 结果成这样了
at 2019-05-28 06:42, 保發特利 - Account said: 我删除不了
at 2019-05-28 06:42, 保發特利 - Account said: 信息
at 2019-05-28 06:42, 保發特利 - Account said: 怎么办
at 2019-05-28 06:43, 保發特利 - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cecd33a2887b83e128c1b27/v/243c2a820e17b24d85b61543cc14a794435630bb/image.png
at 2019-05-28 06:44, Support Team said: 可否更改試算表的內容(加回單據編號),再嘗試上載一次?
at 2019-05-28 06:45, 保發特利 - Account said: 弄不了
at 2019-05-28 06:46, 保發特利 - Account said: 我想删除掉
at 2019-05-28 06:46, 保發特利 - Account said: 我已经重新上传了一次
at 2019-05-28 06:46, Support Team said: 按左面的剔號,刪除到嗎?
at 2019-05-28 06:47, 保發特利 - Account said: 删除,但是保存后依旧在
at 2019-05-28 06:49, Support Team said: 現交技術部門看看
at 2019-05-28 06:50, 保發特利 - Account said: 现在依旧在
at 2019-05-28 06:50, 保發特利 - Account said: 删除不掉
at 2019-05-28 07:03, Support Team said: 請告知ADMIN ACCOUNT 設定你這戶口的權限為可刪除單據

2019-05-29-Chat transcript on coweasy.com started on Wednesda-0498.json

at 2019-05-29 09:03, Lam Siu Ping said: 你好, 我想問我們用緊COWEASY 入數, 但其他公司用其他會計軟件入數; 兩個SOFTWARE 是否可以共用?
at 2019-05-29 09:06, Support Team said: 正如之前提及 ,我們的平台是可以透過excel匯入和匯出,所以你首先要看看你另外的軟件是否能夠匯出excel , 然後透過我們的標準excel template 匯入我們的平台內
at 2019-05-29 09:20, Lam Siu Ping said: 因為他們用 retail accounting system (零售方面), 如他們不能匯出excel,則不能用。如有,是否要再以excel 人手key in 入 coweasy platform 用呢?
at 2019-05-29 09:23, Support Team said: 如有,should be using excel, then copy and paste into our excel standardized form is ok.

2019-05-29-Chat transcript on coweasy.com started on Wednesda-0499.json

at 2019-05-29 09:54, Doris said: 想問invoice可顯示客code嗎?
at 2019-05-29 09:55, Support Team said: 是可以的,只是我們標準的發票格式把客戶編號隱藏, 如你需要,可在修改表格平台放回 客戶編號於表格內,也可以
at 2019-05-29 09:57, Doris said: 點放返上去
at 2019-05-29 09:58, Support Team said: after go to invoice list
at 2019-05-29 09:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/2a2aeb8284735d9d49527264464b6f7c656d24cf/image.png
at 2019-05-29 09:59, Support Team said: after amended
at 2019-05-29 09:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/0d30d21c67a70ce3c54a3df7c9ad3f4f79a37b2e/image.png
at 2019-05-29 10:00, Support Team said: just click any one of 4 boxes to upload is ok

2019-05-30-Chat transcript on coweasy.com started on Thursday-0501.json

at 2019-05-30 09:27, Joyce. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cefa0fe2887b83e12b4da51/v/28ff7f7534d3686e7af416a22f91749abc1e0fcf/image.png
at 2019-05-30 09:27, Joyce. said: This is exported TB. When the account name is too long, it becomes this
at 2019-05-30 09:27, Joyce. said: can u solve it?
at 2019-05-30 09:28, Support Team said: 科目名稱有逗號,TB匯出時分開了2格?

2019-05-30-Chat transcript on coweasy.com started on Thursday-0502.json

at 2019-05-30 07:57, Geoffrey Liu. said: How can I enter other currency such as US$, Euro etc?
at 2019-05-30 07:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9212c378e2770c0ced0550541a7da8136a30e002/2019-05-30_15-57-58-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-05-30 08:02, Geoffrey Liu. said: Thanks. Got it.

2019-06-03-Chat transcript on coweasy.com started on Monday, -0507.json

at 2019-06-03 03:53, Lam Siu Ping CPA said: how can i to add account to my client
at 2019-06-03 03:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4d6f9a035482f6bb04bc944d12583fc151063feb/image.png
at 2019-06-03 03:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb626581795c8d8b8a39f12dfd055e91a89a6280/image.png
at 2019-06-03 03:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57b587fc5abdd515069a51d9231d23533a397572/image.png
at 2019-06-03 04:05, Lam Siu Ping CPA said: how much if i add pos account to my client and where can i check
at 2019-06-03 04:06, Support Team said: once add a more client into your bookkeep client list, pos account has been included
at 2019-06-03 04:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2a4c6acadb7fbace1fb5c78b09d8509c15442a86/image.png

2019-06-03-Chat transcript on coweasy.com started on Monday, -0508.json

at 2019-06-03 04:43, Ms Joyce Fung. said: 我想 set up 库存 for insurance, 即先入一個銀碼,然後每次用,就扣錢, 應怎樣 set up?
at 2019-06-03 04:47, Support Team said: 請問是否由你公司付給客還是保險公司付?
at 2019-06-03 04:49, Ms Joyce Fung. said: 我們先付錢給保險公司,然後有客買就扣帳,
at 2019-06-03 04:50, Ms Joyce Fung. said: 用完又再入錢
at 2019-06-03 04:52, Support Team said: 我們問問技術同事如何處理

2019-06-04-Chat transcript on coweasy.com started on Tuesday,-0510.json

at 2019-06-04 02:22, info@160hs.com. said: 为什么 报价单 转至采购都不行
at 2019-06-04 02:23, info@160hs.com. said: 不好采购单号
at 2019-06-04 02:23, info@160hs.com. said: 不出采购单号
at 2019-06-04 02:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1c9cf607ae00503c7cf69b7cf9ca93d5d230e3c6/image.png
at 2019-06-04 02:29, Support Team said: 可直接出採購單,或先開訂單再轉至採購
at 2019-06-04 02:30, info@160hs.com. said: 我直接转到采购订单后 ,可以转,但 每次都不出采购单号,
at 2019-06-04 02:31, info@160hs.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cf5cf512887b83e12d49e75/v/ebfd973cc1f9d33a006d97b7c5b82798e279a4c6/image.png
at 2019-06-04 02:32, Support Team said: 要在採購訂單轉至採購,才有採購單號
at 2019-06-04 02:36, info@160hs.com. said: 能不能帮我们 的简化一下,最好能一次, 从报价—发票—采购, 一次下单就成功的。

2019-06-05-Chat transcript on coweasy.com started on Wednesda-0513.json

at 2019-06-05 02:32, kennethnip@chcc-cpa.com. said: 如何開新戶口給客戶入賬?我們知道是要付費的。請話我們知收費及如何申請。
at 2019-06-05 02:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5362cd4be1bdeaa956ee2d3d6b70abcbd14adfbf/image.png
at 2019-06-05 02:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c48d47676ff763f64d711dc6193ef9269b091afe/image.png
at 2019-06-05 02:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/80a54293c4863854b84f1d480a16974685fae2ef/image.png
at 2019-06-05 02:36, Support Team said: 會計師樓會按原價折扣50%, 而貴公司收取客人價錢我們不會干涉
at 2019-06-05 02:37, kennethnip@chcc-cpa.com. said: 是邀請試用後才見到“待客戶訂購?
at 2019-06-05 02:38, Support Team said: 是客人ACTIVATE 電郵並試用後才見到"代客戶訂購"
at 2019-06-05 02:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15290abdb17fc826bf3c0695bbcd75f88be063d3/image.png

2019-06-05-Chat transcript on coweasy.com started on Wednesda-0515.json

at 2019-06-05 06:41, Simple Prosperity said: 我要入幾間公司數,同一個雲端可切換來處理嗎?
at 2019-06-05 06:42, Support Team said: 不同公司需要登入不同賬戶
at 2019-06-05 06:44, Support Team said: 如果是會計師樓或會計服務公司,可以通過CPA多公司平台來管理多間公司:
https://hkcaa.net/
at 2019-06-05 06:45, Simple Prosperity said: 即是要一間公司開一個賬戶?
at 2019-06-05 06:45, Support Team said: 是的

2019-06-05-Chat transcript on coweasy.com started on Wednesda-0516.json

at 2019-06-05 04:08, Geoffrey Liu. said: In addition, I do not wnt to display the delivery date column.
at 2019-06-05 04:10, Support Team said: 都是可在"自訂發票"那處修改
at 2019-06-05 04:12, Support Team said: 補充一點, 用戶可以在自訂發票的頁面內自行修改;或者,好似我們其他客戶,可以另外付費,一個標準的收費 $1800,本公司替你修改你的發票格式 ,也可以
at 2019-06-05 04:38, Geoffrey Liu. said: I edited the quotation layout and saved it as a mrt report. I uploaded the file but it was not shown in the "View Record or Print" list.
at 2019-06-05 04:41, Support Team said: please see which "Customize Invoice" you have saved and open that invoice and you will see the uploaded format
at 2019-06-05 04:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ebaf15eeb0be8c39844a322b6ecce4b6cb5c29c/image.png
at 2019-06-05 04:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/66280d37dcde497934bdcccd660e008aef5ee1be/image.png
at 2019-06-05 04:44, Support Team said: press the picture and then upload the mrt file
at 2019-06-05 05:30, Geoffrey Liu. said: Where can I change U.P. to Unit Price?
at 2019-06-05 05:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ef52f7e2e1afece3f4ae02dbf461a77cce9fec1e/2019-06-05_13-32-48-Sales_Invoice_-_Google_Chrome.png
at 2019-06-05 05:33, Support Team said: 將 { ... } 改為需要顯示的字眼

2019-06-05-Chat transcript on coweasy.com started on Wednesda-0517.json

at 2019-06-05 10:00, Edith Fung. said: 之前在這裡問過的問題, 可以怎樣番看
at 2019-06-05 10:03, Edith Fung. said: 如果我拿出了空白模板想入第二年的數, 我應如何開始把上年的數也拿進來?
at 2019-06-05 10:06, Support Team said: 已將之前的記錄電郵給你
at 2019-06-05 10:07, Support Team said: 之前已在系統輸入的數不需要再輸入,在空白模板只需要輸入新的數

2019-06-06-Chat transcript on coweasy.com started on Thursday-0521.json

at 2019-06-06 07:29, Doris said: 我打緊receipt
at 2019-06-06 07:29, Doris said: 但打完customer name無invoice彈出
at 2019-06-06 07:30, Support Team said: 這個客戶有發票未收款?
at 2019-06-06 07:30, Doris said: 有
at 2019-06-06 07:30, Support Team said: 是選客戶後,一直顯示loading?
at 2019-06-06 07:32, Doris said: loading左一陣之後沒有invoice彈出

2019-06-10-Chat transcript on coweasy.com started on Monday, -0525.json

at 2019-06-10 03:45, Geoffrey Liu. said: How can I enter the beginning balance of products. For example I have an item with the product code MG06. The stock check on 31-12-2018 shows that this item has quantity = 4 and all 4 units have a batch number of 0615835048002
at 2019-06-10 03:47, Support Team said: you can enter in "Opening Balance Input" in "Inventory"
at 2019-06-10 03:48, Support Team said: Also, we have extended your trial account to 16/6/19, thank you.

2019-06-10-Chat transcript on coweasy.com started on Monday, -0526.json

at 2019-06-10 04:36, Geoffrey Liu. said: I cannot view the question (or your answer) that I sent earlier on today.
at 2019-06-10 04:37, Support Team said: Geoffrey Liu.11:45How can I enter the beginning balance of products. For example I have an item with the product code MG06. The stock check on 31-12-2018 shows that this item has quantity = 4 and all 4 units have a batch number of 0615835048002Vivian - 即時支援專員 (Me)11:47you can enter in "Opening Balance Input" in "Inventory"11:48Also, we have extended your trial account to 16/6/19, thank you.
at 2019-06-10 04:48, Geoffrey Liu. said: I do not catch what you are referring to. When I click open balance, it shows the chart of account.
at 2019-06-10 04:50, Geoffrey Liu. said: Now I get to the relevant page and I am trying to enter historical data.
at 2019-06-10 04:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/48950b2442461f240314fc6a1eecda3fb117791f/2019-06-10_12_53_10-Opening_Balances.png
at 2019-06-10 04:52, Support Team said: you can see this is a row called "Inventory"
at 2019-06-10 05:01, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cfdde192887b83e12d524d3/v/017f05149d9c188f3f27b1944451cc39e6bb05e8/MG06.png
at 2019-06-10 05:01, Geoffrey Liu. said: I am using this example to perform product item adjustment.
at 2019-06-10 05:04, Geoffrey Liu. said: What account should I use for the double entry?
at 2019-06-10 05:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de70ce3f03df49724d5b1c3bf4d69231a8280caf/2019-06-10_13_09_27-Opening_Balances.png
at 2019-06-10 05:08, Support Team said: Press "+"
at 2019-06-10 05:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/345573005fc4343e71575b6d50a82d6e8ac0d6d5/2019-06-10_13_11_14-Inventories_-_Opening_Balances.png
at 2019-06-10 05:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6171597cb725409a65ed72d031fc56c35ab73284/2019-06-10_13_11_41-(Main_Page)_Stock.png
at 2019-06-10 05:10, Support Team said: Press Stock Adj IN
at 2019-06-10 05:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3fda42b467263cd63f07abbaf17c78af813597e3/2019-06-10_13_12_34-Stock_Adjustment_In.png
at 2019-06-10 05:11, Support Team said: this is for stock adj in
at 2019-06-10 05:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb4ef5bbe9faf13ce54270ba72e0a09ad5689041/2019-06-10_13_13_08-(Main_Page)_Stock.png
at 2019-06-10 05:11, Support Team said: Press Stock Adj out
at 2019-06-10 05:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e85addce003640420356124e70627467bfe83cd9/2019-06-10_13_13_56-Stock_Adjustment_Out.png
at 2019-06-10 05:12, Support Team said: this is for Stock Adj OUT
at 2019-06-10 06:02, Geoffrey Liu. said: We follow the instructions of getting the proper size of our company logo in jpg or png format. The display of our company logo is disappo.inting in the quotation
at 2019-06-10 06:06, Support Team said: actually, it also needs to adjust with the customization of the format of the quotation
at 2019-06-10 06:07, Support Team said: for example, the size of field that allows to display in the form may not match with the size of your uploaded logo, you understand?
at 2019-06-10 06:08, Support Team said: therefore, you may need to (1) keep adjusting the field size of the customized form, or (2) adjust your logo size directly, is ok

2019-06-10-Chat transcript on coweasy.com started on Monday, -0527.json

at 2019-06-10 07:10, Sammi Chau. said: 適合慈善機構用嗎?
at 2019-06-10 07:26, Support Team said: 完全適合
at 2019-06-10 07:26, Support Team said: 我們現在也有客戶是 NGO
at 2019-06-10 07:26, Support Team said: 非牟利機構
at 2019-06-10 07:29, Sammi Chau. said: 但銷售或客戶個part會不合適嗎?
at 2019-06-10 07:31, Support Team said: 與其他客戶一樣, 銷售只是一個入數的功能介面,相等於非牟利機構的捐款收入紀錄操作

2019-06-10-Chat transcript on coweasy.com started on Monday, -0529.json

at 2019-06-10 08:48, V1559780555173891 said: 想建立企業雲,如何付款?如日後在加用戶,如何付款
at 2019-06-10 08:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6f847020068effc1b8b1a6fed4fc9ad54d0be48d/圖片.png
at 2019-06-10 08:49, Support Team said: 這裡登記
at 2019-06-10 08:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c78a0b81bbc504046e5f819e0ea1be23b092d99/圖片.png
at 2019-06-10 08:50, Support Team said: 登入後,這裡訂購
at 2019-06-10 08:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/456be83cb92c65e25bb6b18a40999c81be266b86/圖片.png

2019-06-10-Chat transcript on coweasy.com started on Monday, -0530.json

at 2019-06-10 09:04, Helen Yu. said: Hi Vivian, this is Helen. Just wondering if upgrading different version is possible.
at 2019-06-10 09:05, Support Team said: 訂購前可以聯絡我們升級
at 2019-06-10 09:05, Support Team said: 如訂購後,補差價也可以升級
at 2019-06-10 09:06, Helen Yu. said: Noted. What about the online support, can buy monthly or yearly?
at 2019-06-10 09:07, Support Team said: support和使用期一樣都是 6個月/1年/2年/3年 這樣訂購的
at 2019-06-10 09:08, Helen Yu. said: Noted and thanks. Will try and contact you again if I have more question.

2019-06-10-Chat transcript on coweasy.com started on Monday, -0531.json

at 2019-06-10 10:06, Antony Lee. said: Object reference not set to an instance of an object.
at 2019-06-10 10:07, Support Team said: 請問是在哪裡出現?
at 2019-06-10 10:08, Antony Lee. said: 匯入銀行月結單
at 2019-06-10 10:09, Support Team said: 請問方不方便給excel我們檢查?

2019-06-10-Chat transcript on coweasy.com started on Monday, -0532.json

at 2019-06-10 09:38, Geoffrey Liu. said: How can I turn a quotation to a sales order?
at 2019-06-10 09:42, Support Team said: CowEasy 銷售只有 報價單->發票->收款因為同樣不會入帳,報價單已充當了銷售訂單用戶可以在模板樣式,將報價單字眼直接改為銷售訂單,這樣出PDF/列印給客戶
at 2019-06-10 09:51, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cfe22cb2887b83e121db16a/v/38693c6a8f065b07302bfad6abae98c9a1da6a8f/MG06.png
at 2019-06-10 09:51, Geoffrey Liu. said: I have entered a stock adjustment for this item. Where can I find the actual journal I have made?
at 2019-06-10 09:52, Support Team said: 在庫存調整轉入/轉出記錄查找
at 2019-06-10 09:57, Geoffrey Liu. said: I search both stock adj in and stock adj out list. No records are found.
at 2019-06-10 09:57, Support Team said: 你是在哪裡輸入?
at 2019-06-10 10:28, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cfe22cb2887b83e121db16a/v/5141882fa2746a192eab6b0738d980bee02af17b/MG06_stock_adj.png
at 2019-06-10 10:28, Support Team said: 這是初始餘額?
at 2019-06-10 10:28, Geoffrey Liu. said: This is the MG06 stock adjust record. It includes lot number information. Where can I enter the lot number information in the invoice?
at 2019-06-10 10:30, Support Team said: 初始餘額就應該用Inventory-Retain Earnings,而不是用庫存調整-庫存收益/損失
at 2019-06-10 10:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c22dc8aa5a367c96512616c13528abe7e638739e/2019-06-10_18-30-53-銷售(出貨)_-_Google_Chrome.png
at 2019-06-10 10:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/51aefbb9d145b1601e833c9ad4c74d8030f4afb6/2019-06-10_18-31-13-銷售(出貨)_-_Google_Chrome.png

2019-06-11-Chat transcript on coweasy.com started on Tuesday,-0533.json

at 2019-06-11 02:58, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cff15ba2887b83e1215819d/v/6fcf9c7990bf6e42f94e8f1e09e4bbf3d171478a/MG06_stock_adj-1.png
at 2019-06-11 02:59, Geoffrey Liu. said: After receiving your support advice, I enterd a new stock adj - IN for the item MG06. Please advise if the entry is correct.
at 2019-06-11 03:01, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5cff15ba2887b83e1215819d/v/234fcca32c53e2d8951d94434a9609127489ce85/INV-40926.png
at 2019-06-11 03:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b8f82157ff887c3b31cc9cfc540f1b2a335da789/image.png
at 2019-06-11 03:02, Support Team said: this is for Stock adj in
at 2019-06-11 03:02, Geoffrey Liu. said: How can I view the lot number of the item MG06? The stock report correctly show the remaing quantity is 3.
at 2019-06-11 03:03, Geoffrey Liu. said: Yes the stock adjustment is stock adg in.
at 2019-06-11 03:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ad445ac82831b5b129bd160f61acb8813db97637/image.png
at 2019-06-11 03:04, Support Team said: this is for lot number
at 2019-06-11 03:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3ec8ae11dac6280b77b178ff7dc52fa680d51db0/image.png
at 2019-06-11 03:06, Support Team said: please choose the red box, for adding lot number column
at 2019-06-11 03:09, Geoffrey Liu. said: I got it. Tha nks.

2019-06-11-Chat transcript on coweasy.com started on Tuesday,-0534.json

at 2019-06-11 03:58, Kitty Chung. said: Client has not email address, how can I pass to step 1 in bookkeeping list?
at 2019-06-11 04:00, Support Team said: 可以不是客戶的電郵,輸入負責同事的電郵,或者直接入 貴公司的電郵也可以

2019-06-13-Chat transcript on coweasy.com started on Thursday-0541.json

at 2019-06-13 03:45, V1557643441110126 said: we are company need the services
at 2019-06-13 03:46, Support Team said: you can firstly register our trial version for try
at 2019-06-13 03:46, Support Team said: do you need to keep stock or using multi currency?
at 2019-06-13 03:46, V1557643441110126 said: do we need staff with accounting knowledge?
at 2019-06-13 03:48, Support Team said: actually, for the beginner, you can use 初創雲to enter transaction accordingly to bank statement
at 2019-06-13 03:49, Support Team said: Actually, all our 3 models do not need accounting knowledge
at 2019-06-13 03:49, Support Team said: it do not need accounting knowledge, just copy and paste the entries by downloading our template, after upload to our system, it will be shown the entries and reflect to financial statement(P&L, Balance sheet)
at 2019-06-13 03:49, Support Team said: And our users may always start by our StartUp model first
at 2019-06-13 03:51, V1557643441110126 said: can the say financial statement be used as audit purpose?
at 2019-06-13 03:52, Support Team said: yes, after preparing all the entries, you can see it reflects to financial statements and can pass it to auditor\
at 2019-06-13 03:53, V1557643441110126 said: okay, which cloud and server you used?
at 2019-06-13 03:53, Support Team said: we have local server and co-operate with PCCW
at 2019-06-13 03:54, Support Team said: also, we back up all the data daily at 12:00AM
at 2019-06-13 03:55, V1557643441110126 said: which cloud plateform?
at 2019-06-13 03:55, Support Team said: we use local hosting
at 2019-06-13 03:56, V1557643441110126 said: local hosting provided cloud?
at 2019-06-13 03:57, Support Team said: yes, we have
at 2019-06-13 03:58, Support Team said: Maybe I can say, our data is stored in independent data center
at 2019-06-13 03:59, Support Team said: Not our local computer
at 2019-06-13 03:59, V1557643441110126 said: just ask for security concern...
at 2019-06-13 04:00, Support Team said: 是香港本地的HOSTING
at 2019-06-13 04:00, Support Team said: 數據保安方面, 請看看網站首頁最底的右下方, 我們是採用國際網絡保安證書以256次方讓用戶數據傳輸過程中加密處理,你也可見到我們是用HTTPS//: 的安全性網站環境保護用戶數據輸入
at 2019-06-13 04:00, Support Team said: 數據將儲存於香港獨立第三方的數據中心,受到 24x7 嚴密監管。另外,每晚凌晨時分,所有數據將自動備份,以作保存

2019-06-13-Chat transcript on coweasy.com started on Thursday-0542.json

at 2019-06-13 08:12, Helen Yu. said: Hi, earliest input date is 2016 Dec 2? Cannot input earlier, right?
at 2019-06-13 08:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3fa1ac4dc1751b04639ee1422f91f6cc6c7dfb68/44-53-公司設定.png
at 2019-06-13 08:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1bd88104e7c2bdb658f7451c157a68503209a04a/45-18-公司設定.png
at 2019-06-13 08:13, Support Team said: 不能新增/修改/刪除 凍結日期或之前的單據
at 2019-06-13 08:50, Support Team said: 至於凍結日期,用戶可以自行隨便修改

2019-06-13-Chat transcript on coweasy.com started on Thursday-0543.json

at 2019-06-13 08:55, Support Team said: 請問需要我幫手嗎?
at 2019-06-13 08:56, Doris said: 想問delivery note no點解唔順
at 2019-06-13 08:57, Doris said: DN1906056之後開那張變DN1906157
at 2019-06-13 08:58, Support Team said: 有沒有輸入錯DN1906156,再改正為DN1906056?
at 2019-06-13 09:00, Support Team said: 新單改回DN19060XX後應該會跟順序

2019-06-13-Chat transcript on coweasy.com started on Thursday-0544.json

at 2019-06-13 06:16, Matthew Lee. said: Hi Vivian 凍結日期是什麼?
at 2019-06-13 06:18, Support Team said: 有時候,當公司做了核數後, 不想不小心修改了之前的數據,所以會調教凍結日期,之前的時段不能修改
at 2019-06-13 06:19, Matthew Lee. said: 明白,Thanks

2019-06-13-Chat transcript on coweasy.com started on Thursday-0545.json

at 2019-06-13 08:53, Ruby Lee. said: 出現第 8 行, BBN000002: 沒有此 科目: BBN000002 資料有誤,請檢查! 什樣檢查?
at 2019-06-13 08:54, Support Team said: 請查看第 8 行, 提示沒有此科目
at 2019-06-13 09:00, Support Team said: 如沒有科目,可以在科目表新增
at 2019-06-13 09:00, Ruby Lee. said: 股東薪金應該入到那個科目?
at 2019-06-13 09:01, Ruby Lee. said: 我已新增, 但出現BBN000002
at 2019-06-13 09:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6f64233f1a5425aa84db4ff6ebe879370bc0e23a/2019-06-13_17-02-56-BankIO_V5.xls_-_LibreOffice_Calc.png
at 2019-06-13 09:03, Support Team said: BBN000002 是系統自動產生的月結單編號,請看看第8行科目那欄
at 2019-06-13 09:07, Ruby Lee. said: 是紅色字那行嗎?
at 2019-06-13 09:08, Support Team said: 是的
at 2019-06-13 09:08, Support Team said: 科目表有沒有這個科目,是不是刪除了?
at 2019-06-13 09:09, Support Team said: 如沒有科目,請在科目表新增
at 2019-06-13 09:10, Ruby Lee. said: 已新增
at 2019-06-13 09:10, Support Team said: 那再匯入試試
at 2019-06-13 09:10, Ruby Lee. said: 好
at 2019-06-13 09:11, Ruby Lee. said: 都是不能
at 2019-06-13 09:12, Support Team said: 科目表裡的股東薪金,編號是64111?
at 2019-06-13 09:12, Ruby Lee. said: 對
at 2019-06-13 09:16, Support Team said: 請在科目表截圖64111這個科目給我們檢查
at 2019-06-13 09:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/03a27087ce66377c69b7fc253614b489a79a36dc/-32-13-(Main_Page)_Accounting.png
at 2019-06-13 09:19, Support Team said: 會計科目表這裡
at 2019-06-13 09:22, Ruby Lee. said: 在這裡新增嗎?
at 2019-06-13 09:22, Support Team said: 沒有的話要新增
at 2019-06-13 09:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bc9da6c91ce9afe0613048ed6d2910126276d840/16-45-科目列表_.png
at 2019-06-13 09:23, Ruby Lee. said: 哦! 明白, 謝謝!

2019-06-14-Chat transcript on coweasy.com started on Friday, -0549.json

at 2019-06-14 07:12, 李燕. said: 你好,所有凭证汇总的 收款(客户)和付款(供应商)的借贷总金额不一致,漏上一部分发票金额?请问这问题怎么解决呢?
at 2019-06-14 07:14, Support Team said: 銷售的收款和採購/支出的付款是不同的模組,總額不一定是相同的
at 2019-06-14 07:16, Support Team said: 漏上一部分发票金额請查看 銷售帳齡報表,有沒有發票未收款

2019-06-14-Chat transcript on coweasy.com started on Friday, -0550.json

at 2019-06-14 08:00, Ruby Lee. said: 你好, 已成功在會計科目表新增科目, 但在入帳時,選取科目找不到. 什辦?
at 2019-06-14 08:02, Support Team said: 請問新增的是什麼科目?
at 2019-06-14 08:03, Support Team said: 如在月結單輸入,銀行/現金戶口這裡,只會顯示科目性質為銀行/現金的科目
at 2019-06-14 08:04, Ruby Lee. said: 12131 零用現金--RMB, 及 64231 管理費
at 2019-06-14 08:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8533b1ef844cd38837495742e60e9e7b89a75e8a/2019-06-14_16-10-26-銀行月結單輸入_-_Google_Chrome.png
at 2019-06-14 08:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86a735e7d468897ccfbcc39ce8a7a8023cba5eef/2019-06-14_16-10-50-科目列表_-_Google_Chrome.png
at 2019-06-14 08:13, Support Team said: 這裡只會顯示性質為銀行/現金的科目
at 2019-06-14 08:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e19e5bb2422b386f6273508d04c798090e4e11e/2019-06-14_16-10-35-銀行月結單輸入_-_Google_Chrome.png
at 2019-06-14 08:13, Support Team said: 這裡會顯示所有科目
at 2019-06-14 08:14, Support Team said: 2邊都沒有顯示新的科目?

2019-06-14-Chat transcript on coweasy.com started on Friday, -0552.json

at 2019-06-14 05:06, V1560487865573667 said: 你好, CowEasy 可以輸入backdate 記錄嗎? 因我公司是上年成立的
at 2019-06-14 05:07, Support Team said: 可以的,輸入時可以選之前的日期
at 2019-06-14 05:07, V1560487865573667 said: 令外, 要做posting的嗎? 如已過帳, 可否更改/更正資料?
at 2019-06-14 05:07, Support Team said: 不用posting,可以直接改單據
at 2019-06-14 05:08, V1560487865573667 said: 客戶人數有限制嗎?
at 2019-06-14 05:08, Support Team said: 也可以在公司設定,set凍結日期,凍結日期或之前的數不能更改
at 2019-06-14 05:08, Support Team said: 客戶人數有限制嗎?沒有的
at 2019-06-14 05:09, V1560487865573667 said: 貨品有沒有得輸入有效日期?
at 2019-06-14 05:11, Support Team said: 批號/過期日 在採購(收貨)時輸入
at 2019-06-14 05:11, V1560487865573667 said: 請問system是online還是要install係電腦?
at 2019-06-14 05:12, Support Team said: online的,不用安裝
at 2019-06-14 05:31, V1560487865573667 said: 請問inventory 可選first in first out 計cost 嗎?
at 2019-06-14 05:32, V1560487865573667 said: 有沒有一個報表有齊stock level 及cost?
at 2019-06-14 05:33, Support Team said: 庫存我們一般是用WA計算的
at 2019-06-14 05:33, Support Team said: 試試庫存盤點報表

2019-06-17-Chat transcript on coweasy.com started on Monday, -0554.json

at 2019-06-17 02:24, V1560737520782255 said: 報稅問題
at 2019-06-17 02:25, V1560737520782255 said: 係我自己幫公司填報稅表?
at 2019-06-17 02:29, Support Team said: 是自己填的,我們是提供雲端會計平台

2019-06-17-Chat transcript on coweasy.com started on Monday, -0555.json

at 2019-06-17 02:57, Lam Siu Ping. said: 早晨, VIVIAN, 怎樣開新公司會計?
at 2019-06-17 02:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/068c35d1d41e04f1330a053f8d1c6b095a77a289/2019-06-17_10_57_53-CowEasy_CPA_平台.png
at 2019-06-17 02:59, Support Team said: 在所有客戶列表,加新客戶
at 2019-06-17 03:00, Support Team said: 加了後,按右面的箭嘴
at 2019-06-17 03:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c987e797bc2e23939e26072699efb1c285264b22/image.png
at 2019-06-17 03:02, Support Team said: 輸入資料後按確定
at 2019-06-17 03:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/71144354410d5cab52fce968b43186f3b81d7bde/image.png
at 2019-06-17 03:03, Support Team said: 在"會計客戶列表"便有新增的公司客戶
at 2019-06-17 03:05, Lam Siu Ping. said: 好的, 謝謝 !
at 2019-06-17 03:16, Lam Siu Ping. said: 我在"客戶資源管理-建立"打晒公司名, 是否按新增便可以?
at 2019-06-17 03:17, Support Team said: 是的
at 2019-06-17 03:21, Lam Siu Ping. said: 我出去所有客戶列表, 為什麼我不見新公司名的?
at 2019-06-17 03:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6a5ca1963702f3d5f7541b85616d35c1e5666aad/image.png
at 2019-06-17 03:21, Support Team said: 是否接這個新增
at 2019-06-17 03:23, Support Team said: 應是按"儲存"
at 2019-06-17 03:27, Lam Siu Ping. said: 噢, 是的, 我再試
at 2019-06-17 03:39, Lam Siu Ping. said: 我去到科目列表, 如不需要(簡中), 怎樣刪除?
at 2019-06-17 03:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/00b25a67164c9037e1ba503feb6d592523e9683a/image.png
at 2019-06-17 03:42, Support Team said: 左 面有個"X"鍵, ,可 刪除

2019-06-17-Chat transcript on coweasy.com started on Monday, -0557.json

at 2019-06-17 04:08, Lam Siu Ping. said: 我怎樣直接入opening balance?
at 2019-06-17 04:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d6988f4ff75e93fb94bf4957835a4e80735556d2/image.png
at 2019-06-17 04:10, Support Team said: 初始設定>初始餘額輸入
at 2019-06-17 04:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e0531573a222279bb518cb81e9867c68e161357c/image.png

2019-06-17-Chat transcript on coweasy.com started on Monday, -0560.json

at 2019-06-17 06:48, Emay Global said: HI, 我想問STOCK 如果要CHANGE PACKAGE 入面D 料, SYSTEM 話ALREADY IN USE, 即係點解?
at 2019-06-17 06:50, Emay Global said: 因為無賣過.
at 2019-06-17 06:52, Support Team said: 請問你有否試過選擇這個package item,然後 去庫存容量報表揀一段很長時間,看看有沒有紀錄?
at 2019-06-17 06:55, Emay Global said: 沒有.
at 2019-06-17 06:55, Emay Global said: 沒有RECORD
at 2019-06-17 06:55, Emay Global said: Package is already used, cannot be modified.
at 2019-06-17 07:01, Support Team said: 我建議你開另一個item,再做package

2019-06-17-Chat transcript on coweasy.com started on Monday, -0561.json

at 2019-06-17 06:49, CBF-Accounts. said: 請問怎樣設定會計賬號?
at 2019-06-17 06:59, Support Team said: 先去會計科目表,你知道在哪裏嗎?
at 2019-06-17 07:00, CBF-Accounts. said: 是否chart of accounts?
at 2019-06-17 07:12, Support Team said: Yes
at 2019-06-17 07:29, CBF-Accounts. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0734de87d5d9f9e3ac1b86/v/efa1775cea0ab8bf61dc0f3440f43c58ae2e9c6e/image.png
at 2019-06-17 07:29, CBF-Accounts. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0734de87d5d9f9e3ac1b86/v/5397942296d796cebcbf8f73037c9f2c92a9f74c/image.png
at 2019-06-17 07:34, Support Team said: 請你這兩張圖的問題是什麼
at 2019-06-17 07:36, CBF-Accounts. said: 會計範本的類型不能轉呢?
at 2019-06-17 07:37, Support Team said: 是的如果有入過任何紀錄,這個範本是不能再修改
at 2019-06-17 07:39, CBF-Accounts. said: 怎樣查看有沒有入過的紀錄?

2019-06-17-Chat transcript on coweasy.com started on Monday, -0562.json

at 2019-06-17 08:09, Edith Fung. said: I am not sure you are answering my question?
at 2019-06-17 08:10, Edith Fung. said: I want to know how to delete the duplicate item betwen two accounts, can telll me how to do ?
at 2019-06-17 08:13, Support Team said: There is no such function to compare and delete the duplicated items
at 2019-06-17 08:14, Support Team said: Like all other system, users may need to check by themselves and delete
at 2019-06-17 08:15, Edith Fung. said: the other one tell me very obviously , there have a bar and figure duplicated
at 2019-06-17 08:15, Edith Fung. said: seems no way
at 2019-06-17 08:17, Support Team said: Do you mean the lower table in the bank statement input page?
at 2019-06-17 08:18, Support Team said: It may show up the record that user may input under other transaction and select this account, is that help you?
at 2019-06-17 08:18, Edith Fung. said: not sure
at 2019-06-17 08:19, Edith Fung. said: this time I make mistake for duplicate input correction for the 2017.
at 2019-06-17 08:19, Edith Fung. said: last time I was clear to make 1 time only
at 2019-06-17 08:20, Support Team said: 其實一個簡單的程序,當你輸入了一個銀行戶口的紀錄之後, 如你再輸入另一個銀行戶口紀錄的時候,是不應該再重複輸入一次之前的紀錄
at 2019-06-17 08:21, Support Team said: 所以在銀行月結單輸入頁面的下面表格內,正正是提示用戶有哪些紀錄是之前輸入過
at 2019-06-17 08:22, Support Team said: 本來你應該是特別留意下面的表,看看有沒有 之前需入過,便沒有問題了
at 2019-06-17 08:22, Edith Fung. said: 我是否要記低只用某一個顯示
at 2019-06-17 08:23, Edith Fung. said: 現在入多了, 就可否將之打印出來對?
at 2019-06-17 08:23, Edith Fung. said: 不用匯出excel 的話
at 2019-06-17 08:24, Support Team said: 至於對數的方法其實有沒有特別規定
at 2019-06-17 08:25, Edith Fung. said: 另外, 我見到資產負債表有中銀的戶口,
at 2019-06-17 08:26, Edith Fung. said: 但在搜尋的時候找不到它
at 2019-06-17 08:26, Support Team said: 在哪裏的搜尋
at 2019-06-17 08:27, Edith Fung. said: 銀行月結單
at 2019-06-17 08:27, Support Team said: 請說多一些
at 2019-06-17 08:27, Support Team said: 銀行月結單輸入頁面的左上角
at 2019-06-17 08:27, Support Team said: 惠氏銀行月結單紀錄搜尋內
at 2019-06-17 08:28, Edith Fung. said: 直接輸入>銀行月結單輸入紀錄>
at 2019-06-17 08:28, Edith Fung. said: 把日子打上去傳票日期, 由那時到那時
at 2019-06-17 08:29, Edith Fung. said: 只出了匯豐三個戶口, 支票儲蓄及外幣
at 2019-06-17 08:29, Support Team said: 可以教你一個方法,你直接在資產負債表按下去中銀戶口
at 2019-06-17 08:29, Support Team said: 它之後會顯示中銀戶口的總分類帳紀錄
at 2019-06-17 08:30, Edith Fung. said: 我引出的資產負債表是excel
at 2019-06-17 08:30, Edith Fung. said: 你指那個資產負債表
at 2019-06-17 08:31, Edith Fung. said: 會按到入去?
at 2019-06-17 08:31, Support Team said: 那便請你去回頁面報表內按下去
at 2019-06-17 08:31, Support Team said: 資產負債表,你試下先
at 2019-06-17 08:32, Edith Fung. said: 現在我不把重覆的拿走, 滾存大了一倍, 支票戶口變了負數.....
at 2019-06-17 08:32, Edith Fung. said: 你會隨時消失
at 2019-06-17 08:33, Edith Fung. said: 你叫我按的是財務報表拉出來的?
at 2019-06-17 08:33, Support Team said: 我重複一次
at 2019-06-17 08:34, Support Team said: 你首先去資產負債表, 然後選擇例如今日的日期
at 2019-06-17 08:35, Support Team said: 出了資產負債表後, 在頁面內,你會見到中銀戶口這行和它的金額
at 2019-06-17 08:35, Support Team said: 你直接按下該金額便可以了,其實你明白嗎?
at 2019-06-17 08:36, Support Team said: 之後顯示的報表叫做總分類帳, 是屬於這個中銀戶口的分類帳,明白嗎
at 2019-06-17 08:36, Support Team said: 你再隨便按下入去,進入其中一條紀錄
at 2019-06-17 08:37, Support Team said: 這正正就是一層一層進入 ,找回你輸入過的紀錄,你明白嗎

2019-06-17-Chat transcript on coweasy.com started on Monday, -0563.json

at 2019-06-17 08:45, Matthew Lee. said: hi Vivian , 系統可印執貨單嗎?
at 2019-06-17 08:52, Support Team said: 可以這樣說,其他用戶也會採用我們的送貨單,作為員工內部的執貨單
at 2019-06-17 09:04, Matthew Lee. said: 怎可這樣呢?咁要出幾拾張送貨單,而且要逐張單執行!
at 2019-06-17 09:07, Matthew Lee. said: 沒有一張清單睇到邊種貨要幾多件?
at 2019-06-17 09:09, Support Team said: 有,可以去主頁右手邊 >銷售分析報表 >銷售依庫存 看看
at 2019-06-17 09:17, Matthew Lee. said: 我們要分了單後再安排上貨,所以要每駕車要出張執貨單,做到嗎?
at 2019-06-17 09:29, Support Team said: 你可以用店舖或工程這個功能作為每家貨車的車牌號碼
at 2019-06-17 09:30, Support Team said: 當每出一張發票 選擇其中一架貨車 ,最後 查看這個報表時候可以按不同的貨車牌號碼 篩選
at 2019-06-17 09:35, Matthew Lee. said: 不可行!出單同事不董安排!
at 2019-06-17 09:37, Support Team said: 也有方法
at 2019-06-17 09:37, Support Team said: 可以採用發票的狀態欄位
at 2019-06-17 09:39, Support Team said: 當出完多張發票之後,可以最後再查看發票紀錄 , 也有 狀態 column,一次過選擇 或填寫貨車牌號碼
at 2019-06-17 09:39, Support Team said: 不過狀態好像沒有在銷售衣庫存 有選擇
at 2019-06-17 09:43, Support Team said: 如果只是狀態欄位暫時尚未在銷售衣庫存報表的搜尋條件中顯示, 當你訂購後 ,這個我可以向公司反映稍后加回下去

2019-06-17-Chat transcript on coweasy.com started on Monday, -0565.json

at 2019-06-17 08:57, Helen Yu. said: Hi, can you advise how to input data for BR (business registration) paid by cash?
at 2019-06-17 09:00, Support Team said: Actually, you can also input in bank statement input page, but select petty cash item at top left field
at 2019-06-17 09:01, Support Team said: Then input BR expense item in the table is ok
at 2019-06-17 09:02, Helen Yu. said: what is the no. for BR?
at 2019-06-17 09:05, Support Team said: You may also input in remark field in each row
at 2019-06-17 09:08, Helen Yu. said: "Remarks" and "Description" is the same column in different name, right?
at 2019-06-17 09:11, Support Team said: Yes, exactly

2019-06-17-Chat transcript on coweasy.com started on Monday, -0566.json

at 2019-06-17 03:34, Geoffrey Liu. said: How can I add a second user?
at 2019-06-17 03:36, Support Team said: 在"用戶管理"內有"增加用戶"
at 2019-06-17 03:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/46c2532c1554f080fafc16e283f6481d02e11872/image.png
at 2019-06-17 03:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/27427a6a7502e86733b3d16cd7bce9ac8a9a7185/image.png
at 2019-06-17 03:37, Support Team said: 輸入資料及密碼後,按 "儲存"
at 2019-06-17 03:39, Support Team said: 完成後,便可以該用戶電郵及密碼LOGIN,便可用
at 2019-06-17 03:49, Geoffrey Liu. said: I cannot view the "add user" button in my User Management page.
at 2019-06-17 03:51, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d06f82487d5d9f9e3d0b030/v/6cd2281c5ad0bcf82016a256afb557aab4058069/Add_User.png
at 2019-06-17 03:52, Support Team said: please see the invoice, the startup date for additional two user is from 19/6/19
at 2019-06-17 03:53, Support Team said: since 17-18/6 is still in trial, so the user is 1+1
at 2019-06-17 03:54, Geoffrey Liu. said: I am not aware of this. Thank you.

2019-06-17-Chat transcript on coweasy.com started on Monday, -0567.json

at 2019-06-17 06:59, Ruby Lee. said: 請問如何建立現金賬?
at 2019-06-17 07:02, Support Team said: 首先要去會計科目表設定
at 2019-06-17 07:06, Ruby Lee. said: 什樣設定
at 2019-06-17 07:10, Support Team said: 去到該頁後,左下角新增項目
at 2019-06-17 07:10, Support Team said: 第一層選擇現金,第二和第三層可以留空,第四層自訂編號和名稱,最後左手邊按儲存便可以了
at 2019-06-17 07:25, Ruby Lee. said: 己建立, 跟住什樣輸入
at 2019-06-17 07:27, Support Team said: 可以選擇銀行月結單輸入
at 2019-06-17 07:27, Support Team said: 選擇直接輸入
at 2019-06-17 07:27, Support Team said: 然後左上角選擇這個 新開的現金帳
at 2019-06-17 07:28, Support Team said: 然後在後面列表內輸入紀錄便可以了
at 2019-06-17 07:29, Ruby Lee. said: 謝謝, 我試試, 其他科目都是這樣做嗎?
at 2019-06-17 07:30, Support Team said: 全隊,記得按不同性質選擇第一層的屬性,便可以了

2019-06-18-Chat transcript on coweasy.com started on Tuesday,-0569.json

at 2019-06-18 02:25, Chapman C. Chung. said: 我想查詢少少問題
at 2019-06-18 02:26, Chapman C. Chung. said: 有關:會計 > 其他會計輸入
at 2019-06-18 02:26, Chapman C. Chung. said: 會計人員輸入 (直接輸入)
at 2019-06-18 02:30, Chapman C. Chung. said: 使用中,都唔可以問問題?
at 2019-06-18 02:30, Chapman C. Chung. said: 而家係唔明白你個軟件
at 2019-06-18 02:32, Support Team said: 由於我們是把基本月費與在線支援費用分開,可讓用戶使用時選擇不需在線支援而不需付出額外費用但你請放心,若使用時沒有購買在線支援,用戶可隨時在支付平台內購買後,即可得到支援

2019-06-18-Chat transcript on coweasy.com started on Tuesday,-0570.json

at 2019-06-18 04:23, Helen Yu. said: Hi Vivian, there is a column "Doc" Upload, is it for file save and record only? Or, it helps to input accts data?
at 2019-06-18 04:24, Support Team said: it is for picture or document for that transaction
at 2019-06-18 04:26, Helen Yu. said: To see the original document of the transaction item input?
at 2019-06-18 04:27, Support Team said: yes, you can upload the document in this button
at 2019-06-18 04:42, Helen Yu. said: Thanks. I have made and saved a transaction twice. How can I delete one of the transaction row?
at 2019-06-18 04:43, Helen Yu. said: They have different voucher no. - start with BB and JV respectively? What is the difference?
at 2019-06-18 04:45, Support Team said: BB 是銀行月結單輸入預設VOUCHER NO
at 2019-06-18 04:45, Support Team said: JV 是其他會計輸入
at 2019-06-18 04:47, Helen Yu. said: How can I delete the wrong entry?
at 2019-06-18 04:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ba9a92c9837514dd84a87f7f0ef9099d0b0c3421/2019-06-18_12_46_14-銀行月結單輸入.png
at 2019-06-18 04:47, Support Team said: 左面有個"X",按下便可DELETE

2019-06-18-Chat transcript on coweasy.com started on Tuesday,-0571.json

at 2019-06-18 04:34, jw-we@jemswin.com. said: 為什麼送貨地址第二行有寫野,但列印報告沒有呢?
at 2019-06-18 04:35, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d08644687d5d9f9e36ab0df/v/d0612901b020b4cd1c249cc51b436ce74a6cf1db/image.png
at 2019-06-18 04:35, Support Team said: 是什麼報告
at 2019-06-18 04:35, jw-we@jemswin.com. said: 已CAP圖
at 2019-06-18 04:38, Support Team said: 按那裡列印出來(自訂發票 1/2/3/4)?
at 2019-06-18 04:39, jw-we@jemswin.com. said: 是的。自訂採購訂單3
at 2019-06-18 04:43, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d08644687d5d9f9e36ab0df/v/cee226c31ae04376747a808af2eae6daeaeb5814/image.png
at 2019-06-18 04:43, jw-we@jemswin.com. said: 要放到第4行才有顯示
at 2019-06-18 04:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/259cb2cd8a58be6eecd589e2e52f2c90a12f93dd/image.png
at 2019-06-18 04:44, Support Team said: 請以上述圖片修訂
at 2019-06-18 04:45, jw-we@jemswin.com. said: 在哪裡改?
at 2019-06-18 04:47, Support Team said: 只需在第3行入聯絡人便可以了
at 2019-06-18 04:49, jw-we@jemswin.com. said: 明白~

2019-06-18-Chat transcript on coweasy.com started on Tuesday,-0572.json

at 2019-06-18 06:35, V1558581573306376 said: our company decided to set up at least 4 accounts, we have some questions about quotations
at 2019-06-18 06:36, V1558581573306376 said: we planed to buy the accounts before July
at 2019-06-18 06:36, V1558581573306376 said: we planed to buy now and use the accounts before July
at 2019-06-18 06:37, Support Team said: 是指需要4個公司?
at 2019-06-18 06:40, Support Team said: 請問是需要4間公司的張套,還是4個用戶?
at 2019-06-18 06:41, V1558581573306376 said: 4間公司
at 2019-06-18 06:41, Support Team said: 請問貴公司是不是會計師樓或會計服務公司?
at 2019-06-18 06:43, V1558581573306376 said: law firm
at 2019-06-18 06:44, Support Team said: 之前有沒有銷售的同事和你聯絡?
at 2019-06-18 06:45, V1558581573306376 said: actually my boss needs the quotation for 4 company, and we would like to buy the service
at 2019-06-18 06:45, V1558581573306376 said: but we need the quotation first
at 2019-06-18 06:46, V1558581573306376 said: and we have the meeting with our account to confirm the budget
at 2019-06-18 06:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/603f413ed6aabbe65be6106dd2b723b92aa87c08/31_15-銷售.png
at 2019-06-18 06:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b37de5657657983a290460fcb27141fdc800b8a8/-48-04-主頁.png
at 2019-06-18 06:47, Support Team said: 登入後可以直接在訂購平台這裡查看價錢
at 2019-06-18 06:47, V1558581573306376 said: before the meeting, we need the quotations, otherwise we cannt get the budget
at 2019-06-18 06:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fb567880209fcf1bf62ae2765ed24fabfdd1c686/圖片.png
at 2019-06-18 06:50, Support Team said: 請問需要使用哪個模組?
at 2019-06-18 06:56, Support Team said: 請問需要使用哪個模組?
at 2019-06-18 06:57, V1558581573306376 said: company cloud
at 2019-06-18 06:58, V1558581573306376 said: for US, UK, KR and CN
at 2019-06-18 06:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/31d96ff6c529fa82819cc074edd036f23bf6d00f/圖片.png
at 2019-06-18 06:58, V1558581573306376 said: US uses USDUK uses GBPETC
at 2019-06-18 06:59, Support Team said: 請問訂購多久,12個月開始有折扣
at 2019-06-18 06:59, V1558581573306376 said: 12 MONTHS
at 2019-06-18 07:00, Support Team said: 請問4間都各需要1各用戶,不需要再加用戶?
at 2019-06-18 07:03, Support Team said: 請問4間都各需要1各用戶,不需要再加用戶?
at 2019-06-18 07:09, Support Team said: 這是1間公司,1年,1用戶,不包括支援或其他額外增值服務
at 2019-06-18 07:09, V1558581573306376 said: we pay HKD
at 2019-06-18 07:10, V1558581573306376 said: 4間都各需要1各用戶,不需要再加用戶
at 2019-06-18 07:10, Support Team said: 如需要支援服務,可以其中訂購一次,其他3間不需要再訂購支援
at 2019-06-18 07:11, V1558581573306376 said: but can we use the other currencies in the system to record our trading ?
at 2019-06-18 07:11, Support Team said: 只有Enterprise Cloud才有多貨幣功能
at 2019-06-18 07:13, Support Team said: 剛才的是StartUp Cloud,Company Cloud或Enterprise Cloud請參考之後這2個
at 2019-06-18 07:13, V1558581573306376 said: US uses USD onlyUK uses GBP onlyKRO uses KRD onlyETC
at 2019-06-18 07:14, Support Team said: INV2049 是 StartUp Cloud,INV2050 Company Cloud,INV2051 Enterprise Cloud
at 2019-06-18 07:15, Support Team said: 這樣只使用本幣,不需要多貨幣
at 2019-06-18 07:15, V1558581573306376 said: so company cloud should be fine?
at 2019-06-18 07:16, Support Team said: 是的
at 2019-06-18 07:17, Support Team said: 最常見需要多貨幣的是trading公司,用RMB買貨,HKD出糧,USD或EUR收款

2019-06-18-Chat transcript on coweasy.com started on Tuesday,-0573.json

at 2019-06-18 07:27, May. said: 請問, 如果顧客未付款, 我可唔可以block a/c?
at 2019-06-18 07:27, Support Team said: block?
at 2019-06-18 07:28, Support Team said: 你指這個客戶不給再出發票?
at 2019-06-18 07:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/784f46114ca6ece4aa7dd862b76ac8c1cd4aec63/2019-06-18_15-29-25-1_則新訊息_-_Google_Chrome.png
at 2019-06-18 07:30, May. said: 唔比佢落單, 因有欠款
at 2019-06-18 07:30, Support Team said: 請試試Credit Limit,如客戶有未付超過這個額,開發票時會問用戶是否繼續
at 2019-06-18 07:31, Support Team said: 預設 0,即是沒有限額,不會提示
at 2019-06-18 07:31, May. said: 好我試試

2019-06-18-Chat transcript on coweasy.com started on Tuesday,-0574.json

at 2019-06-18 07:55, V1558581573306376 said: sorry can you please send me the invoice for 6month company cloud as well
at 2019-06-18 07:55, V1558581573306376 said: sorry and thanks for your help

2019-06-18-Chat transcript on coweasy.com started on Tuesday,-0575.json

at 2019-06-18 08:22, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d08946387d5d9f9e3bcc849/v/930bf73753044b4e51ea1bc497d153d1680b56c3/Q43562.png
at 2019-06-18 08:23, Geoffrey Liu. said: What do you mean by "To invoice"? How can I convert this quote to invoice?
at 2019-06-18 08:23, Support Team said: 轉至發票,將報價單的內容帶過去做新的發票
at 2019-06-18 08:26, Geoffrey Liu. said: Do I click To invoice in the menu at the top?
at 2019-06-18 08:27, Support Team said: 是的

2019-06-19-Chat transcript on coweasy.com started on Wednesda-0576.json

at 2019-06-19 01:56, Geoffrey Liu. said: Is administrator also counted as 1 user?
at 2019-06-19 01:56, Support Team said: yes, admin is one user
at 2019-06-19 01:59, Support Team said: you can see in user management, it is 1 (Admin) +3 (Additional user)
at 2019-06-19 01:59, Support Team said: since you buy 3 additional users, it clearly state the number of users
at 2019-06-19 02:02, Geoffrey Liu. said: Such display is quite misleading. I thought the Enterprise cloud package includes 1 administrator thus I am unable to add 3 additional users. In fact I can't.
at 2019-06-19 02:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fada32b45ca63395c18e8c3488ed612337697c5b/image.png
at 2019-06-19 02:04, Support Team said: under user management, you can add additional user by pressing "增加用戶"
at 2019-06-19 02:04, Support Team said: you need to add in your admin account

2019-06-19-Chat transcript on coweasy.com started on Wednesda-0577.json

at 2019-06-19 04:34, patrick@onwon.com.hk. said: Is it possible to not enter the stock out date in quotation?
at 2019-06-19 04:35, Support Team said: it is defaulted by \quotation date
at 2019-06-19 04:59, patrick@onwon.com.hk. said: Do you have word limitation for both Corr. Address and Deli. Address?
at 2019-06-19 05:00, Support Team said: each row 1000 characters
at 2019-06-19 05:22, patrick@onwon.com.hk. said: However, the printed quote cannot show the full address that i have entered
at 2019-06-19 05:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/560c42c00184eb1c2debf6c28b2e5b5026b09b41/image.png
at 2019-06-19 05:29, Support Team said: 在自訂發票內" CORR ADDRESS" 和 "DELI ADDRESS" 的 property 的兩個黑格內要轉 "TRUE"
at 2019-06-19 05:29, Support Team said: 另按自動換行BUTTON

2019-06-19-Chat transcript on coweasy.com started on Wednesda-0578.json

at 2019-06-19 06:03, emily@onwon.com.hk. said: When I creat a purchase order, can I delete the stock-in date ?
at 2019-06-19 06:14, Support Team said: Yes, you can leave it blank

2019-06-19-Chat transcript on coweasy.com started on Wednesda-0579.json

at 2019-06-19 06:27, Geoffrey Liu. said: Can I assign a quote or invoice to a sales person?
at 2019-06-19 06:29, Support Team said: CowEasy並沒有銷售員功能
at 2019-06-19 06:38, Geoffrey Liu. said: Does CowEasy provide assembly item function?
at 2019-06-19 06:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/934af3d5cbab195dc597cbcd966d908181c66902/2019-06-19_14-42-15-庫存_-_Google_Chrome.png
at 2019-06-19 06:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/96f2936f21c9b42d580be5b4906a3f18a6682e75/2019-06-19_14-42-25-組合_-_Google_Chrome.png
at 2019-06-19 06:46, Support Team said: 庫存可以設置組合
at 2019-06-19 06:46, Support Team said: 例如,採購時入貨S001,2,3,銷售時選組合65569,會自動扣S001,2,3的數量,而組合65569的數量一直都是0
at 2019-06-19 06:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a16c6c142052432c3c761a69952795a393077fc3/2019-06-19_14-42-37-(主頁)_庫存_-_Google_Chrome.png
at 2019-06-19 06:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2ece4258c4df4ad988c989638a6551d7e8111a59/2019-06-19_14-48-42-庫存調整轉入_-_Google_Chrome.png
at 2019-06-19 06:49, Support Team said: 或者在庫存調整轉入,輸入負數數量的原料和正數數量的產品,將原料轉為產品

2019-06-19-Chat transcript on coweasy.com started on Wednesda-0580.json

at 2019-06-19 08:20, joanne@onwon.com.hk. said: 請問如果我PO收了貨,入了lot no.和stock in date, 請問如何fulfill quotation然後出invoice? thank you!
at 2019-06-19 08:45, Support Team said: 在quotation裡按 轉至發票(To Invoice)來轉去出貨
at 2019-06-19 08:51, joanne@onwon.com.hk. said: 是否要打開每張quotation來做?
at 2019-06-19 08:53, Support Team said: 是的,但如果是同一客戶相同貨幣的報價單可以打開其中一張,再將其他的group在一起轉去同一張發票

2019-06-19-Chat transcript on coweasy.com started on Wednesda-0581.json

at 2019-06-19 09:19, Geoffrey Liu. said: After I creaed a PO to supplier, how can we enter the supplier bill number and also enter the lot number and expiry dates of received items?
at 2019-06-19 09:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ac39be7534191be6f816d9fccac5a3e5c6d9995/2019-06-19_17-23-18-1_則新訊息_-_Google_Chrome.png
at 2019-06-19 09:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c4b867d7ac49c10ec27d122eb02dc4970762bc00/2019-06-19_17-26-49-採購單(收貨)_-_Google_Chrome.png
at 2019-06-19 09:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b55e54e8d90c4ec6f2c923d086fab3b0177cf89a/2019-06-19_17-27-23-採購單(收貨)_-_Google_Chrome.png
at 2019-06-19 09:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fef76d616591e2b11d9afe6104f03ddb0c4a757c/2019-06-19_17-27-40-採購單(收貨)_-_Google_Chrome.png
at 2019-06-19 09:28, Support Team said: 如沒有顯示欄位,可以按 選擇欄位來設置

2019-06-20-Chat transcript on coweasy.com started on Thursday-0582.json

at 2019-06-20 01:21, Co Sec 1. said: 早晨,請問同一張單如果分兩次比錢,一次比支票一次比現金,應該點入先可以見到詳情?
at 2019-06-20 01:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/38a5b2ba869c1f3b2f57fc5cc96507b066d90cdd/image.png
at 2019-06-20 01:25, Support Team said: 先在收款按總數
at 2019-06-20 01:26, Support Team said: 下面第一行按第一條數銀瑪
at 2019-06-20 01:26, Support Team said: 再按TAB
at 2019-06-20 01:27, Support Team said: 便會出第2條數,再揀番戶口及餘額
at 2019-06-20 01:29, Co Sec 1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0adf2b87d5d9f9e3515272/v/3b38c17256f5cc9579e4d459c7a451b17de76f7b/image.png
at 2019-06-20 01:29, Co Sec 1. said: 咁樣?
at 2019-06-20 01:30, Support Team said: yes
at 2019-06-20 01:39, Co Sec 1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0adf2b87d5d9f9e3515272/v/364835e6d275d9d340e6c30807e92df5c54d2a17/image.png
at 2019-06-20 01:39, Co Sec 1. said: 點解只入到4000?
at 2019-06-20 01:39, Co Sec 1. said: 應該係7950
at 2019-06-20 01:40, Support Team said: 第二條數要按ENTER才出到
at 2019-06-20 01:41, Co Sec 1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0adf2b87d5d9f9e3515272/v/9dc3405dc9588bf8f8f4cec4ffac5b173dc5305a/image.png
at 2019-06-20 01:41, Co Sec 1. said: 呢度3950既?
at 2019-06-20 01:42, Co Sec 1. said: 係啱?
at 2019-06-20 01:42, Support Team said: 只需耍在第二行數輸入後拍ENTER 便可
at 2019-06-20 01:43, Support Team said: 那處可不理會
at 2019-06-20 01:43, Co Sec 1. said: 明白,謝謝

2019-06-20-Chat transcript on coweasy.com started on Thursday-0583.json

at 2019-06-20 02:29, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0ae41c87d5d9f9e39ed732/v/9eaf33d031d0ab963a177963947a769b545a6567/Coweasy_GL.png
at 2019-06-20 02:29, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0ae41c87d5d9f9e39ed732/v/20a069bd8b3c30877f5a4dc134cfe38cecb4b75f/Coweasy_Access_right.png
at 2019-06-20 02:30, Geoffrey Liu. said: How can edit access right to reveal the detail of the general ledger?
at 2019-06-20 02:31, Support Team said: which invoice your entered in this GL ? Bank statement input or other accounting input?
at 2019-06-20 03:31, Geoffrey Liu. said: I, as the administrator, click t
at 2019-06-20 03:32, Geoffrey Liu. said: I, the administrator, can click one of the entries and it pops up the corresponding transaction.
at 2019-06-20 03:33, Geoffrey Liu. said: However, my staff tried to do the same but popped up the "no access" message.
at 2019-06-20 03:33, Geoffrey Liu. said: It is something to do with the access rights.
at 2019-06-20 03:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/606b9df2a404af3bad1f0bbe496150a1938f1e40/image.png
at 2019-06-20 03:39, Support Team said: in user management. please try to untick "啟用權限"
at 2019-06-20 03:42, Geoffrey Liu. said: I have set the access rights for the staff, the only thing that I uncheck are the "Delete" buttons.
at 2019-06-20 03:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf169d9515fe9d881fb344c95ad8f6674c4c85c4/image.png
at 2019-06-20 03:49, Support Team said: have u check for this in access right?
at 2019-06-20 04:05, Geoffrey Liu. said: AfterI check the accounting setting : "delete" button of the access rights, my staff can view the transactions.
at 2019-06-20 04:07, Geoffrey Liu. said: However, there is a danger that my staff can delete such transactions. My intention is to disallow my staff to delete transactions. This is an important internal control measure.
at 2019-06-20 04:07, Support Team said: please give them right to "新增" OR "儲存", "刪除" can be ticked or unticked by yourself
at 2019-06-20 04:07, Support Team said: you can untick "刪除" so the staff cannot be deleted
at 2019-06-20 04:10, Geoffrey Liu. said: Once I uncheck the delete button, she cannot view the transaction when she tried to click the transaction hyperlink in the GL report!
at 2019-06-20 04:12, Support Team said: have u tick others button except "刪除"?
at 2019-06-20 04:13, Geoffrey Liu. said: Yes of course
at 2019-06-20 04:13, Geoffrey Liu. said: You can test try it
at 2019-06-20 04:15, Support Team said: what invoice it link to? sales invoice or bank statement input/other accounting input?
at 2019-06-20 04:15, Support Team said: in GL

2019-06-20-Chat transcript on coweasy.com started on Thursday-0584.json

at 2019-06-20 04:38, emily@onwon.com.hk. said: Hello,I want to know after receiving products and bill from supplier, how can I bill this purchase order.
at 2019-06-20 04:39, Support Team said: PO 轉 發票便可以
at 2019-06-20 04:41, Support Team said: PO 轉至採購單
at 2019-06-20 04:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4330b49529046b30119ae296a6549e8ad522aa5/image.png
at 2019-06-20 04:47, emily@onwon.com.hk. said: 棌购单如何转SUPPLIER发票
at 2019-06-20 04:48, Support Team said: 轉至採購俟是

2019-06-20-Chat transcript on coweasy.com started on Thursday-0585.json

at 2019-06-20 04:35, joanne@onwon.com.hk. said: 你好,請問如果我收到20張order, 而產品是不同supplier的時候,有沒有方法能看到我需要分別向Supplier A,B,C落哪隻產品? 謝謝
at 2019-06-20 04:39, Support Team said: (1)我們不知你是問那個SUPPLIER攞貨(2)可看報表
at 2019-06-20 04:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0c1c3c8ecd50e36829bfeb2485adc627b92fdde2/image.png

2019-06-20-Chat transcript on coweasy.com started on Thursday-0587.json

at 2019-06-20 06:35, miss chan. said: 您好, 問下我print out 出來, 不是完整的, 結餘是print 不到, 為什麼? 怎樣才會 print 到全部?
at 2019-06-20 06:42, miss chan. said: 我引出 excel file, 但格式很不同, 數字沒有demical place ?
at 2019-06-20 07:10, Support Team said: 列印不夠位置顯示可以試試橫印
at 2019-06-20 07:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/190f387c4c55d6a3da776bb2cde8bc9abc8d422a/圖片.png
at 2019-06-20 07:11, Support Team said: 匯出excel預設會四捨五入至2個小數位

2019-06-20-Chat transcript on coweasy.com started on Thursday-0588.json

at 2019-06-20 09:11, Edith Fung. said: 損益表及資產負債表, 由2018年7月至2019年3月怎樣做? 按右邊的總表做嗎?
at 2019-06-20 09:12, Support Team said: 是的
at 2019-06-20 09:12, Edith Fung. said: 只要按報表下面的第二個及第三個來做, 選日子, 不用告佑找甚麼銀行都可以了, 是嗎?
at 2019-06-20 09:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/81d4ec82da8720416184ca388a333a47339bb1e2/2019-06-20_17-12-43-1_則新訊息_-_Google_Chrome.png
at 2019-06-20 09:13, Support Team said: 這些一般只選日期,不用選科目

2019-06-21-Chat transcript on coweasy.com started on Friday, -0590.json

at 2019-06-21 01:46, Tim Lo. said: I just upload all my bank statement
at 2019-06-21 01:46, Tim Lo. said: anything else needed to do?
at 2019-06-21 01:47, Support Team said: you upload the excel file into the system ?
at 2019-06-21 01:47, Tim Lo. said: pdf
at 2019-06-21 01:48, Support Team said: so what is the problem ?
at 2019-06-21 01:49, Support Team said: you just upload file in the "doc" button?
at 2019-06-21 01:50, Support Team said: you can just save it, the data will be saved
at 2019-06-21 01:51, Tim Lo. said: so any other things need to do as our company doesn't have much other business in this year
at 2019-06-21 01:51, Support Team said: you need to enter the transaction other than upload the document
at 2019-06-21 01:53, Tim Lo. said: did i save it yet?
at 2019-06-21 01:54, Support Team said: other than upload the document, you need to enter the transaction according to your bank statement, after finish it, you press "save" and the entries will be saved.
at 2019-06-21 01:55, Tim Lo. said: where can i enter it?
at 2019-06-21 01:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/559b84d79317c9564c941c4e46e59ceb8727576d/image.png
at 2019-06-21 01:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1d03ce9c0251b2f3acd8f842a5260000e47780ed/image.png
at 2019-06-21 01:58, Support Team said: you need to select which account you want to enter transaction, then select account for income or expense, then upload the document (if you have) , and dr or cr the amount, after fininsh all transactions, press "save" and it can save the work
at 2019-06-21 01:59, Tim Lo. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0c31ea87d5d9f9e31a0a67/v/3efa7235e1b8bcf3f48ee4846c504b760d0ea1de/image.png
at 2019-06-21 01:59, Tim Lo. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0c31ea87d5d9f9e31a0a67/v/a6541bae375fc192b6b79241dc465df755f404b6/image.png
at 2019-06-21 01:59, Tim Lo. said: what does it mean
at 2019-06-21 01:59, Support Team said: because you have not entry anything
at 2019-06-21 02:00, Support Team said: upload the document does not mean you have entered a transaction
at 2019-06-21 02:06, Tim Lo. said: is like that?
at 2019-06-21 02:07, Tim Lo. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0c31ea87d5d9f9e31a0a67/v/6916591e64c04b50d4106b56a30362d9fad5b144/image.png
at 2019-06-21 02:07, Support Team said: 你要入TRANSACTION 先可以SAVE 到
at 2019-06-21 02:08, Support Team said: 如你上圖輸入後,按SAVE,便能儲存
at 2019-06-21 02:09, Tim Lo. said: yes, it saved
at 2019-06-21 02:09, Support Team said: 要在入數輸入銀碼
at 2019-06-21 02:10, Support Team said: 你可對住銀行月結單輸入
at 2019-06-21 02:10, Tim Lo. said: is this correct ?
at 2019-06-21 02:12, Support Team said: 要輸入銀碼
at 2019-06-21 02:13, Tim Lo. said: enter the balance amount?
at 2019-06-21 02:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4bad94333710993d48e4b9770e0724c33a8cc96/image.png
at 2019-06-21 02:14, Support Team said: CR 打出數 DR打入數

2019-06-21-Chat transcript on coweasy.com started on Friday, -0591.json

at 2019-06-21 02:44, Kyle. said: 請問 妳們會計記錄輸入是甚麼央的服務
at 2019-06-21 02:46, Kyle. said: 是有關於交易型態必須要作會計分錄的詢問或紀錄嗎
at 2019-06-21 02:46, Support Team said: 會計紀錄輸入分4類
at 2019-06-21 02:47, Support Team said: (1) 銀行月結單輸入:按銀行月結單的出入輸入
at 2019-06-21 02:49, Support Team said: (2) 董事代收/代付: 一些由董事代收/代付的紀錄(不經公司戶口)的輸入
at 2019-06-21 02:49, Support Team said: (3)員工代收/代付: 一些由董事代收/代付的紀錄(不經公司戶口)的輸入
at 2019-06-21 02:50, Support Team said: (4)其他會計紀錄: 一些ADJUSTMENT 以DOUBLE ENTRY輸入
at 2019-06-21 02:52, Kyle. said: 我第一 次使用你們雲端系統 比方說
at 2019-06-21 02:55, Kyle. said: 有一筆收入 其中部分金額要費用支出 其餘的金額作公司收入 分錄要怎麼作
at 2019-06-21 02:58, Kyle. said: 還有資產管理介面在哪
at 2019-06-21 03:00, Support Team said: 要先記存收入
at 2019-06-21 03:00, Support Team said: 再記存支出
at 2019-06-21 03:00, Support Team said: 是否按銀行月結單輸入?
at 2019-06-21 03:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c731621d00e214f0fa090ba1a27000ed3cb3f313/image.png
at 2019-06-21 03:02, Support Team said: 資產管理在此

2019-06-21-Chat transcript on coweasy.com started on Friday, -0592.json

at 2019-06-21 04:55, V1561092305364979 said: 我想問我有一想管理1個HSBC嘅私人戶口、兩個商業戶口(一間有限公司、一間無限公司,不同名)一個Account夠用嗎?
at 2019-06-21 04:56, Support Team said: 如果是兩間獨立賬目的公司, 是需要兩個ACCOUNTS
at 2019-06-21 04:57, V1561092305364979 said: 咁我想問HSBC E-Statment 可以import嗎?
at 2019-06-21 04:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/59e98836b9d7f614f894889e43896e640d271e9c/image.png
at 2019-06-21 04:58, Support Team said: 暫時布上述3銀行STATEMETN可匯入
at 2019-06-21 05:00, Support Team said: 匯豐銀行暫未有
at 2019-06-21 05:00, V1561092305364979 said: 如果HSBC 都有CSV,可以嗎?
at 2019-06-21 05:01, Support Team said: 但可下載我們的格式,再剪貼上去
at 2019-06-21 05:03, Support Team said: 我們是提供會計入賬平台,但可直出會計報表給AUDITOR做核數及報稅
at 2019-06-21 05:03, V1561092305364979 said: 可以取代會計師報稅嗎?
at 2019-06-21 05:04, Support Team said: 可省卻ACCOUNTING FEE
at 2019-06-21 05:05, V1561092305364979 said: 你地有Auditor可以核數嗎?
at 2019-06-21 05:05, Support Team said: 可介紹核數師給你
at 2019-06-21 05:06, V1561092305364979 said: 一般收費如何?
at 2019-06-21 05:10, Support Team said: 要按營業額或單據多少決定
at 2019-06-21 05:11, V1561092305364979 said: 資料可以Backdate輸入返嗎?
at 2019-06-21 05:11, Support Team said: 可以輸入以前的數至1999年
at 2019-06-21 05:12, V1561092305364979 said: 有免費試用嗎?
at 2019-06-21 05:12, Support Team said: 可以你現在於電腦旁邊?
at 2019-06-21 05:13, V1561092305364979 said: 在
at 2019-06-21 05:13, Support Team said: 免費註冊 就是了
at 2019-06-21 05:13, Support Team said: 你會否有庫存要入?
at 2019-06-21 05:13, V1561092305364979 said: 無,服務業
at 2019-06-21 05:14, Support Team said: 有無外幣單?
at 2019-06-21 05:14, V1561092305364979 said: 無
at 2019-06-21 05:14, Support Team said: 那可選小企雲
at 2019-06-21 05:15, Support Team said: 這是合適於TRADING或服務公司
at 2019-06-21 05:16, Support Team said: 登記後可有14天免費試用
at 2019-06-21 05:16, Support Team said: 期間若有問題,可以利用在線支援或WHATSAPP聯絡我們
at 2019-06-21 05:17, V1561092305364979 said: 如不合用可取消?
at 2019-06-21 05:18, Support Team said: 可以,試用期過後,如不合用,會不能登入,要購買後才重開

2019-06-21-Chat transcript on coweasy.com started on Friday, -0594.json

at 2019-06-21 02:48, Tim Lo. said: ues
at 2019-06-21 02:48, Tim Lo. said: yes
at 2019-06-21 02:48, Tim Lo. said: i just upload some transaction for May. Is this correct?
at 2019-06-21 02:50, Tim Lo. said: 我是否照樣做埋由去年1/4/2018 到 30/03/2019 的 transaction 便可以
at 2019-06-21 02:50, Support Team said: you upload by excel file?
at 2019-06-21 02:51, Tim Lo. said: no
at 2019-06-21 02:51, Tim Lo. said: i key in your bank statement sheet directly
at 2019-06-21 02:52, Support Team said: yes, just entry according to bank statement, you will see at the right bottom corner, has a balance
at 2019-06-21 02:52, Tim Lo. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0c43fe87d5d9f9e32f51c5/v/22e9883914bd7c5d3a4a7dace0956bfdeed40ecb/image.png
at 2019-06-21 02:52, Support Team said: if it matches with your bankstatement, it means success
at 2019-06-21 02:53, Support Team said: please select 科目 with the code you set in chart of account
at 2019-06-21 02:54, Tim Lo. said: but how about the opening balance? If i just do it the first time
at 2019-06-21 02:54, Support Team said: you need to set in :初始餘額
at 2019-06-21 02:56, Tim Lo. said: where to set
at 2019-06-21 02:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2339a3917450c4461093fc03e53a0f2125cec34b/image.png
at 2019-06-21 02:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3edeab4c4463ca960ab8464f108915bc9b750a91/image.png
at 2019-06-21 03:13, Tim Lo. said: is now correect?
at 2019-06-21 03:14, Support Team said: what u enter in bank statement input
at 2019-06-21 03:15, Tim Lo. said: bank charge
at 2019-06-21 03:15, Support Team said: i have not seen what u enter please cap the picture
at 2019-06-21 03:16, Tim Lo. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0c43fe87d5d9f9e32f51c5/v/2f5e103297d24749cdda4859335a621ecbf853ba/image.png
at 2019-06-21 03:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cca0bf50dd62353e9be5d7f4029d34a6f1b41b3c/image.png
at 2019-06-21 03:17, Support Team said: you should select related account code for these transactions
at 2019-06-21 03:17, Support Team said: is it income or expense?
at 2019-06-21 03:17, Tim Lo. said: expense
at 2019-06-21 03:17, Tim Lo. said: bank fee
at 2019-06-21 03:18, Support Team said: you should select "BANK FEE" 's accounting code, not the saving account
at 2019-06-21 03:19, Tim Lo. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0c43fe87d5d9f9e32f51c5/v/17b1d1fc123fb15031d908774359b367ff4573ab/image.png
at 2019-06-21 03:19, Support Team said: also is it your enter according to bank statment?
at 2019-06-21 03:19, Tim Lo. said: yes,
at 2019-06-21 03:20, Support Team said: 銀行費用 should enter amount in 出數
at 2019-06-21 03:20, Support Team said: yes, you just enter the transaction according to bank statement, it would be correct
at 2019-06-21 03:22, Tim Lo. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0c43fe87d5d9f9e32f51c5/v/15ad7d93b2d49ac241ea19a7f31ba94384adcb4f/image.png
at 2019-06-21 03:22, Tim Lo. said: this is the bank statement of apr 2018
at 2019-06-21 03:22, Tim Lo. said: did it save yet?
at 2019-06-21 03:23, Tim Lo. said: did i need to upload the bank statement?
at 2019-06-21 03:25, Support Team said: it has been saved
at 2019-06-21 03:25, Tim Lo. said: so if this correct?
at 2019-06-21 03:25, Support Team said: you not need to upload bankstatment
at 2019-06-21 03:25, Tim Lo. said: if correct, i need to do the rest of month
at 2019-06-21 03:25, Tim Lo. said: then that is all
at 2019-06-21 03:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bc736dbb7d2bcba74125f2f9e43a21fef03d46d9/image.png
at 2019-06-21 03:27, Support Team said: please see at the right bottom corner, the balance is it the same as your balance in bank statment
at 2019-06-21 03:27, Support Team said: if it match, it will be correct
at 2019-06-21 03:27, Tim Lo. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d0c43fe87d5d9f9e32f51c5/v/62e6a81b224b2aa2b6c63350b7c66f1aa450d9ee/image.png
at 2019-06-21 03:28, Tim Lo. said: but how to retreive the figure if i log out
at 2019-06-21 03:28, Support Team said: you can back up with excel file before logout
at 2019-06-21 03:29, Tim Lo. said: how
at 2019-06-21 03:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c90db77a03a2bf8c637f0d14d5a2e6b46cc93e89/image.png
at 2019-06-21 03:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e07d407c6b912271276af8648ddbbbdb3f9346b7/image.png
at 2019-06-21 03:33, Support Team said: select what item your enter , then press 匯出

2019-06-21-Chat transcript on coweasy.com started on Friday, -0595.json

at 2019-06-21 04:21, emily@onwon.com.hk. said: 你好!当我在PO收货填写stock in date, lot no. 和 expiry date 后, 再到stock record 查看,但找不到有存货的?
at 2019-06-21 04:22, Support Team said: 轉至收貨才有紀錄
at 2019-06-21 04:23, emily@onwon.com.hk. said: 再那里转呢?
at 2019-06-21 04:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e7b371a6fd5bc7ca83de4bcac3ae0e45982f1e34/image.png
at 2019-06-21 04:25, Support Team said: PO 內有"轉至採購"
at 2019-06-21 04:25, emily@onwon.com.hk. said: Thanks!

2019-06-21-Chat transcript on coweasy.com started on Friday, -0597.json

at 2019-06-21 07:06, Ruby Lee. said: Hi, 您好, 請問如何建立銷貨脹 及 應收,付賬, 我已在會計科目新增了這些科目
at 2019-06-21 07:09, Support Team said: 系統本身已有 AR AP 這些control account,在出發票/採購時,只需選客戶/供應商,和收入/成本的科目,不用選AR/AP,系統自動會book落該客戶/供應商的AR/AP
at 2019-06-21 07:10, Support Team said: 收款/付款也一樣,系統會自動銷該客戶/供應商的AR/AP
at 2019-06-21 07:20, Ruby Lee. said: 即是我無須建立AR AP! 客戶 / 供應商在那建立如果我想建立銷貨 / 購貨脹應該點做?
at 2019-06-21 07:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/670a14867ce2a51087118ab7ae95f5569f3d1c19/2019-06-21_15-22-37-銷售(出貨)_-_Google_Chrome.png
at 2019-06-21 07:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57786d25475105c885a1c86d82521769fea6b8a5/2019-06-21_15-21-39-(主頁)_銷售_-_Google_Chrome.png
at 2019-06-21 07:28, Ruby Lee. said: 由於我是在試用期, 所以在運作專區沒有圖內的選項嗎?
at 2019-06-21 07:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab88cd16fdaa15c930bc8ecfcb7bf248b5ca8185/圖片.png
at 2019-06-21 07:29, Support Team said: 你登記的是初創雲?
at 2019-06-21 07:30, Support Team said: 初創雲沒有銷售採購模組
at 2019-06-21 07:30, Support Team said: 需要在會計人員輸入這裡,直接debit credit輸入
at 2019-06-21 07:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/093677ceae294a81818a82124f977d366eee6755/2019-05-23_15-56-59-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-06-21 07:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/070af3c00ba419d1984e7bdab3c634e0cfffd47e/2019-05-23_15-57-10-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-06-21 07:37, Ruby Lee. said: 我入了一些數,並儲存, 下一次想繼續入數, 應該點做?
at 2019-06-21 07:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85c49a036a423567e897c490758549b89e962166/2019-06-21_15-38-23-(主頁)_會計_-_Google_Chrome.png
at 2019-06-21 07:38, Support Team said: 可以在記錄查找修改

2019-06-24-Chat transcript on coweasy.com started on Monday, -0599.json

at 2019-06-24 07:34, admin@fairrenovation.com.hk. said: 如何把相關供應商的產品資料滙入
at 2019-06-24 07:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/92c47a3d1e20225e2c32df16a5fd6aa1b903df1e/2019-06-24_15-36-29-(主頁)_庫存_-_Google_Chrome.png
at 2019-06-24 07:42, admin@fairrenovation.com.hk. said: 在這頁哪裡把項目連結至相關供應商?
at 2019-06-24 07:43, Support Team said: 產品和供應商沒有直接關聯
at 2019-06-24 07:55, admin@fairrenovation.com.hk. said: 那麼我在採購時如何知道該產品由哪供應商供貨?
at 2019-06-24 07:56, admin@fairrenovation.com.hk. said: 第一,我在報價時,我找尋產品,我要知產品有哪些供應商供貨,再由列表選取
at 2019-06-24 07:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b6fdd0ba6193821b4690a955969f056976dbdaba/2019-06-24_15-43-31-庫存_-_Google_Chrome.png
at 2019-06-24 07:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/894ce02182568c3876dc318143077a01ac127088/2019-06-24_15-43-41-庫存_-_Google_Chrome.png
at 2019-06-24 07:56, Support Team said: 試試在產品採購單價登記該供應商的價錢
at 2019-06-24 07:59, admin@fairrenovation.com.hk. said: 在哪進入?
at 2019-06-24 08:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6ab70404593e9526cf2d3a591a758e464b9b99f2/2019-06-24_16-00-20-庫存_-_Google_Chrome.png
at 2019-06-24 08:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7af8cf30172b4c6565a943baa9be20fc3f19e458/2019-06-24_16-00-39-庫存_-_Google_Chrome.png
at 2019-06-24 08:01, Support Team said: 建立或修改庫存
at 2019-06-24 08:02, admin@fairrenovation.com.hk. said: 可匯入嗎?
at 2019-06-24 08:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d152646647925d79692bb544e7961040e6eb295/2019-06-24_16-03-42-inventory_(1).xls_-_LibreOffice_Calc.png
at 2019-06-24 08:04, Support Team said: 匯出匯入在這2欄
at 2019-06-24 08:05, admin@fairrenovation.com.hk. said: 即同一產品,有兩個供應商便用兩條 row 滙入?
at 2019-06-24 08:05, Support Team said: 是的,用戶可以先在頁面輸入,匯出到excel,參考匯出的格式來輸入
at 2019-06-24 08:25, admin@fairrenovation.com.hk. said: 我已建立了一個供應商,編號為 S0001 , 在新增時,編號不能自動產生
at 2019-06-24 08:26, admin@fairrenovation.com.hk. said: 也試過把編號改為 S-0001
at 2019-06-24 08:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/983d889692a212e6628bf7d2bb3553394082d93a/2019-06-24_16-32-47-供應商資源管理_-_Google_Chrome.png
at 2019-06-24 08:33, Support Team said: S0001 新增下一個時應該會自動出S0002
at 2019-06-24 08:34, Support Team said: 新增沒有顯示編號?

2019-06-24-Chat transcript on coweasy.com started on Monday, -0600.json

at 2019-06-24 06:23, CBF-Accounts. said: 請問系統是否有設定年結日期?
at 2019-06-24 06:26, Support Team said: 在"公司設定"可設置年結日期
at 2019-06-24 06:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a0486eaceb415b73dd9f71596db8ed96b89aedab/image.png
at 2019-06-24 06:30, CBF-Accounts. said: 怎樣入這視窗?
at 2019-06-24 06:31, Support Team said: 請在登入後主頁的左方 ,公司設定 > 設定

2019-06-25-Chat transcript on coweasy.com started on Tuesday,-0601.json

at 2019-06-25 04:15, May. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d11837587d5d9f9e39ef01b/v/03ffd5b5056b8de799e908bbedea4664b6642fcf/image.png
at 2019-06-25 04:15, May. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d11837587d5d9f9e39ef01b/v/bfabea5a51c45c4d76a4221cc9c052ec4a0e14c0/image.png
at 2019-06-25 04:16, May. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d11837587d5d9f9e39ef01b/v/80ddd262a6d8c01693eef2bfd659fe153bf74c9f/image.png
at 2019-06-25 04:17, May. said: 請問我係收款到按銷售退回到顯示不到畫面?
at 2019-06-25 04:20, Support Team said: 請開一張發票輸入負數單記錄退貨

2019-06-26-Chat transcript on coweasy.com started on Wednesda-0603.json

at 2019-06-26 01:20, info@corayasia.com. said: 如要設定權限, 可以新增工程/店舖, 但看不到工程收款, 可以嗎?
at 2019-06-26 01:23, info@corayasia.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d12c6e787d5d9f9e30f9fc0/v/3028eb0808d2427b6d6bd40007291f6f82933b99/image.png
at 2019-06-26 01:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/842e3a3ffa9315c55aaa4d2b8fbc43a28742ec8b/image.png
at 2019-06-26 01:23, Support Team said: try to untick and see whether not shown anything
at 2019-06-26 01:24, info@corayasia.com. said: 即可進入藍色部份, 紅色部份不能進入
at 2019-06-26 01:24, info@corayasia.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d12c6e787d5d9f9e30f9fc0/v/75eb766636f6df433266e26816e15533e2ed770b/image.png
at 2019-06-26 01:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/866880ce59809a02858fbd0e27173547dc62d6d4/image.png
at 2019-06-26 01:25, info@corayasia.com. said: 此部分要untickrf4?
at 2019-06-26 01:25, info@corayasia.com. said: 分折部分要untick嗎?
at 2019-06-26 01:25, Support Team said: say again , try to untick in my above picture

2019-06-26-Chat transcript on coweasy.com started on Wednesda-0604.json

at 2019-06-26 02:25, Manuel. said: Where can I find the create invoice format?
at 2019-06-26 02:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/30bb8db31dce14da6d24fa975517f1407ab338b1/faq.png
at 2019-06-26 02:27, Support Team said: >> Where can I find the create invoice format?不好意思,由於你的支援時段已過,煩請繳付支援費用,以提供相關服務,謝謝

2019-06-26-Chat transcript on coweasy.com started on Wednesda-0605.json

at 2019-06-26 06:24, May. said: 你好, 我有一張單唔知點入, 我開左張零頭現金票後要去匯款返大陸找供應商錢, 我應該怎樣入系統? 零頭有淨數我怎樣入系統?
at 2019-06-26 06:53, Support Team said: 供應商貨款有入採購單?
at 2019-06-26 06:53, May. said: 有
at 2019-06-26 06:54, Support Team said: 應付是多少,實付是多少?
at 2019-06-26 06:57, May. said: 應付RMB16080, 閞左現金票港幣19000
at 2019-06-26 07:00, Support Team said: 匯款是直接以HKD19000兌CNY16080?
at 2019-06-26 07:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0b5856d9711c649735e0d7a0b0add5de0d33023b/2019-06-26_15-04-44-Payment_(Suppliers)_-_Google_Chrome.png
at 2019-06-26 07:07, Support Team said: 如19000包含匯款費用,可以這樣輸入,和發票匯率的差額,這樣入Exchange Difference
at 2019-06-26 07:11, May. said: 好, 試試先
at 2019-06-26 07:43, May. said: 我公司影印機每月要供款($2980), 另加印影費, 請問我怎樣分2條數入系統? 因Opening Balance 已入非固定資產金額大數入去
at 2019-06-26 07:49, Support Team said: 購入時 應該會有 debit assets,credit liability,之後供款應該是 debit liability,debit 利息支出,credit bank/cash
at 2019-06-26 07:49, Support Team said: 影印費是直接debit支出,credit bank/cash
at 2019-06-26 07:51, May. said: 即係點入?
at 2019-06-26 07:52, May. said: 我是中文版
at 2019-06-26 07:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d977bc9a746b94c7488c7db3c431efeba0a909cf/2019-06-26_15-55-00-會計人員輸入_-_Google_Chrome.png
at 2019-06-26 07:56, Support Team said: 借方科目,選購入時 貸方的負債貸方科目,選付款的銀行/現金科目

2019-06-27-Chat transcript on coweasy.com started on Thursday-0606.json

at 2019-06-27 03:56, Kyle. said: 有些我要用的會科沒有耶 可以設置嗎
at 2019-06-27 03:57, Support Team said: 可以
at 2019-06-27 03:57, Kyle. said: 傳票輸入在哪裡
at 2019-06-27 03:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d9a98373ab6ffdd23793466b4d0ac2ae1e57937d/image.png
at 2019-06-27 03:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b4fb9453d83254910c19c9523e4ab53fb4e41cc4/image.png
at 2019-06-27 03:59, Support Team said: 新增後按儲存
at 2019-06-27 04:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a64b0c4fc5d4e221e0968ab235eb3dc9d4a225a5/image.png
at 2019-06-27 04:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/674dbe29c01479378953a5be031ac503b2235ebd/image.png

2019-06-27-Chat transcript on coweasy.com started on Thursday-0607.json

at 2019-06-27 07:09, Kyle. said: 我有問題請教
at 2019-06-27 07:09, Kyle. said: 我需要作4家公司的帳
at 2019-06-27 07:10, Kyle. said: 我必須要先哪裡設4家公司戶別呢
at 2019-06-27 07:10, Support Team said: 設置科目?
at 2019-06-27 07:11, Kyle. said: 因為我必須在4家公司入帳
at 2019-06-27 07:11, Kyle. said: 我有4家分公司的帳要作
at 2019-06-27 07:12, Kyle. said: 所以我必須設置4家分公司的戶名
at 2019-06-27 07:13, Kyle. said: 例如說 美國分公司 中國分公司 台灣分公司之類
at 2019-06-27 07:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5bf8138e55dba7249ce333a3527dfe693b0c165c/2019-06-27_15-14-16-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-06-27 07:14, Support Team said: 公司設置
at 2019-06-27 07:15, Kyle. said: 我第一次使用你們系統 我的使用情況會關係到我們是不是續用
at 2019-06-27 07:15, Kyle. said: 這在哪裡
at 2019-06-27 07:16, Support Team said: 登入後就是這個界面
at 2019-06-27 07:17, Kyle. said: 不懂
at 2019-06-27 07:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/233c19fd4652d89cba5664ca9faad47e41bb393d/2019-06-27_15-17-41-公司設定_-_Google_Chrome.png
at 2019-06-27 07:18, Kyle. said: 我登入後的介面在
at 2019-06-27 07:18, Support Team said: 公司設置這裡改公司名
at 2019-06-27 07:19, Kyle. said: 這樣就可以了嗎
at 2019-06-27 07:20, Support Team said: 直接改,儲存就可以
at 2019-06-27 07:20, Kyle. said: 好
at 2019-06-27 07:22, Kyle. said: 日期都不用改嗎
at 2019-06-27 07:22, Kyle. said: 然後呢
at 2019-06-27 07:25, Support Team said: 開始日期:例如在系統入2019年4月1日及之後的數,2019年3月31日及之前的數在初始餘額輸入,那開始日期選2019年4月1日
at 2019-06-27 07:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f2bee6f699647c16a07495dbbd088694bc0f6a58/2019-06-27_15-26-34-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-06-27 07:27, Support Team said: 在基礎數據匯入,或者登記專區這裡輸入 會計科目表,客戶,供應商等基礎資料
at 2019-06-27 07:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4cc0e4954e46cc7e8554467b67517537e2e127fc/2019-06-27_15-28-00-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-06-27 07:28, Support Team said: 入了基礎數據後,輸入初始餘額,之後就可以開始入發票,採購,支出等單據
at 2019-06-27 07:29, Kyle. said: 在匯出資料理嗎
at 2019-06-27 07:30, Support Team said: 基礎數據可以匯出匯入,匯入時需要用系統匯出的excel格式,不匯出匯入,也可以直接在系統界面逐個輸入
at 2019-06-27 07:34, Kyle. said: 不懂
at 2019-06-27 07:35, Kyle. said: 你們會計科目 沒有我必須使用的會科
at 2019-06-27 07:35, Support Team said: 在科目表裡可以新增
at 2019-06-27 07:36, Support Team said: 可以用excel匯入,或者在系統界面逐個輸入
at 2019-06-27 07:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6157f9dacfe65c2d805f6df357d1456910dd1365/16-45-科目列表_.png

2019-06-27-Chat transcript on coweasy.com started on Thursday-0608.json

at 2019-06-27 07:42, Kyle. said: 我剛剛頁面跳掉
at 2019-06-27 07:43, Support Team said: 科目表裡可以新增可以用excel匯入,或者在系統界面逐個輸入
at 2019-06-27 07:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/edb7460151f262f7c4d0638c7616f0f310cbaca2/圖片.png
at 2019-06-27 07:43, Kyle. said: 會科我要在哪裡新增
at 2019-06-27 07:43, Support Team said: 科目表
at 2019-06-27 07:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ce7e2a99e7f9c8a750c000ae29a07c7bf86da41b/-32-13-(Main_Page)_Accounting.png
at 2019-06-27 07:44, Kyle. said: 這個在哪裡
at 2019-06-27 07:44, Kyle. said: 找不到
at 2019-06-27 07:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d718d7de98bedfc0f484f553bb1dcce59debf9a0/2019-06-27_15-45-18-(主頁)_會計_-_Google_Chrome.png
at 2019-06-27 07:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ddacacaf40466a66677f8a7115506d80c5b1509/2019-06-27_15-45-48-(主頁)_會計_-_Google_Chrome.png
at 2019-06-27 07:46, Support Team said: 或者這裡
at 2019-06-27 07:50, Kyle. said: 要有權限才能新增
at 2019-06-27 07:50, Support Team said: 你這個登入應該是admin,沒有權限限制
at 2019-06-27 07:52, Kyle. said: 那會科編號是 之前我公司會計人員設置的嗎
at 2019-06-27 07:52, Support Team said: 科目編號可以用你們用開的
at 2019-06-27 07:53, Kyle. said: 好
at 2019-06-27 07:53, Support Team said: 編號不重複就沒有問題
at 2019-06-27 08:09, Kyle. said: 那傳票輸入在哪裡
at 2019-06-27 08:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1344a21acd2c5b24581573a9a50455f3fe53d13f/2019-06-27_16-09-32-(主頁)_會計_-_Google_Chrome.png
at 2019-06-27 08:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2386c1d9fc2c0e00c603b49d07434b236814d612/2019-06-27_16-09-45-(主頁)_會計_-_Google_Chrome.png
at 2019-06-27 08:11, Kyle. said: 然後呢
at 2019-06-27 08:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e4f1174a582cdf30075e8f75c0e1cbabfc33c9a7/-03-59-會計人員輸入.png
at 2019-06-27 08:12, Support Team said: 傳票入編號,選日期,科目,直接入debit 或 credit
at 2019-06-27 08:14, Kyle. said: 從哪裡切傳票
at 2019-06-27 08:17, Kyle. said: 不懂 耶 從新增開始嗎
at 2019-06-27 08:17, Support Team said: 左下角,新增輸入行
at 2019-06-27 08:20, Kyle. said: 我在適應你們系統
at 2019-06-27 08:21, Kyle. said: 貨幣可以選嗎
at 2019-06-27 08:21, Support Team said: 不能選,小企雲只有單一貨幣
at 2019-06-27 08:22, Kyle. said: 你們只有美金計價
at 2019-06-27 08:23, Kyle. said: 所以我入帳前必須把台幣換算成美金入帳
at 2019-06-27 08:23, Support Team said: 這間公司登記時國家選美國?
at 2019-06-27 08:24, Kyle. said: 甚麼意思
at 2019-06-27 08:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/826aae996fd97da24a7662f348e818ea578b3283/2019-06-27_16-24-41-免費註冊_-_Google_Chrome.png
at 2019-06-27 08:25, Support Team said: 貨幣預設是跟登記時選的國家
at 2019-06-27 08:25, Kyle. said: 喔 不能跨國別
at 2019-06-27 08:27, Support Team said: 如需臺幣本幣,應該選臺灣
at 2019-06-27 08:34, Kyle. said: 所以我要設置不同分公司時 交易貨幣各國別不同耶
at 2019-06-27 08:34, Kyle. said: 怎麼處理
at 2019-06-27 08:35, Support Team said: 都要轉做本幣輸入
at 2019-06-27 08:36, Kyle. said: 所以要變成美元輸入囉
at 2019-06-27 08:38, Support Team said: 你們每間公司選了不同國家,每間都要轉各自的本幣,例如英國的是英鎊,中國的是人民幣,這間美國是美元
at 2019-06-27 08:41, Kyle. said: 但是我們一家公司底下有四家分公司
at 2019-06-27 08:42, Kyle. said: 來自不同國別
at 2019-06-27 08:43, Support Team said: 每間公司各自的帳用都用各自的本幣輸入
at 2019-06-27 08:43, Kyle. said: 我們公司另一位會計說我們是用當地貨幣
at 2019-06-27 08:46, Kyle. said: 所以是不是我剛在公司設立時就必須立四家公司戶名 並選擇幣別
at 2019-06-27 08:47, Support Team said: 你們不同地區的公司都要分別向該地區報稅,不能混在一起,所以要開4間
at 2019-06-27 08:47, Support Team said: 而每間都用當地貨幣作為本幣
at 2019-06-27 08:47, Kyle. said: 好
at 2019-06-27 08:49, Kyle. said: 那我必須回到公司設立的頁面 更改貨幣
at 2019-06-27 08:49, Kyle. said: 我剛設台北分部
at 2019-06-27 08:50, Support Team said: 小企雲不能改貨幣
at 2019-06-27 08:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64e437f1b7d38edeefa68186fb73828a40dd0615/2019-06-27_16-49-44-TAB_-_Google_Chrome.png
at 2019-06-27 08:50, Support Team said: 而你們開的4間分別是這些國家,都是當地貨幣為本幣
at 2019-06-27 08:51, Kyle. said: 我不解
at 2019-06-27 08:51, Kyle. said: 非常不解
at 2019-06-27 08:52, Kyle. said: 我剛設立台北分部 我不能更改貨幣
at 2019-06-27 08:53, Kyle. said: 我剛剛進傳票輸入時 出現是USD 不能改嗎
at 2019-06-27 08:53, Support Team said: 小企雲不能改貨幣
at 2019-06-27 08:54, Kyle. said: 不是台幣
at 2019-06-27 08:54, Support Team said: 登記後也不能改改國家
at 2019-06-27 08:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2b59dbcac9725e8fe721b2f54d9502c70f9c732f/圖片.png
at 2019-06-27 08:55, Support Team said: 這是你們今天早上登記的公司
at 2019-06-27 08:56, Kyle. said: 所以 我必須作4國家的帳要登記4個國家嗎
at 2019-06-27 08:56, Support Team said: 你們已經登記了
at 2019-06-27 08:57, Support Team said: 這4間公司的帳要分別用不同的登入入去輸入
at 2019-06-27 08:57, Kyle. said: 不同的登入 在哪裡
at 2019-06-27 08:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0b2841740fe2d836627b1c41160f013ddbbf433f/圖片.png
at 2019-06-27 09:00, Kyle. said: 這是在哪裡
at 2019-06-27 09:01, Support Team said: 這是你們今天登記的電郵,各公司用這些電郵入去
at 2019-06-27 09:02, Kyle. said: 要在哪登入
at 2019-06-27 09:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0389ea8a95d245578ea248702a05c17aeaf1de06/2019-06-27_17-02-49-CowEasy_-_Google_Chrome.png
at 2019-06-27 09:11, Kyle. said: 我要哪裡登入
at 2019-06-27 09:11, Support Team said: 先登出
at 2019-06-27 09:12, Kyle. said: 在登入嗎
at 2019-06-27 09:12, Support Team said: 是的
at 2019-06-27 09:14, Kyle. said: 密碼
at 2019-06-27 09:15, Support Team said: 登記時,系統自動產生秘密,已發送到登記的電郵
at 2019-06-27 09:22, Kyle. said: 我先釐清順序
at 2019-06-27 09:31, Kyle. said: 我先登入後 就可以直接入傳票還是要入國別
at 2019-06-27 09:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d4c6cb90d2d412d4915c3e4f251eafc148a8d1a6/圖片.png
at 2019-06-27 09:33, Support Team said: 這是4各不同的賬戶,是以登入電郵來區分
at 2019-06-27 09:33, Support Team said: 登入後就是該國家的賬戶
at 2019-06-27 09:35, Support Team said: 科目表,客戶 供應商 等資料,單據都是分開的,要各自輸入的如科目表相同,可以先設置好其中一間,再匯出匯入到其他公司

2019-06-28-Chat transcript on coweasy.com started on Friday, -0609.json

at 2019-06-28 03:34, May. said: 請問我係邊到找到每月公司最好買貨品
at 2019-06-28 03:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/be3085f7597ccef35ac77226f723d2831ba4f8e9/2019-06-28_11-35-52-銷售依庫存_(加權平均)_-_Google_Chrome.png
at 2019-06-28 03:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/acac1aa4c6efc6fa807530b1be1bb699e3678f0a/2019-06-28_11-37-06-銷售依庫存_-_Google_Chrome.png
at 2019-06-28 03:55, May. said: 銷售依倉存那裹找到
at 2019-06-28 03:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/90e12ee2b5796e0311eef1dc8fcb7f537575032e/2019-06-28_11-56-37-(主頁)_銷售_-_Google_Chrome.png

2019-06-28-Chat transcript on coweasy.com started on Friday, -0611.json

at 2019-06-28 05:56, joanne@onwon.com.hk. said: 請問利用payroll介面, 輸入了員工工資,亦利用平台自動計算了mpf. 請問做付款時, 我該如何在coweasy上一次性group所有員工的mpf款項,入一張支票號碼作付款紀錄 ?Thx
at 2019-06-28 05:58, joanne@onwon.com.hk. said: 感覺現在要獨立輸入員工名稱才會出現其MPF金額。這樣不能group在一起付款?
at 2019-06-28 06:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/22845e89e9ab3618fd0db4954b6df1b9e1621cf1/2019-06-28_14-08-52-付款_-_Google_Chrome.png
at 2019-06-28 06:09, Support Team said: 在同一張支出輸入,付款時選該支出

2019-06-28-Chat transcript on coweasy.com started on Friday, -0612.json

at 2019-06-28 05:49, Geoffrey Liu. said: It seems that I cannot import default currency into customers. Is that correct?
at 2019-06-28 06:13, Support Team said: 是的

2019-06-28-Chat transcript on coweasy.com started on Friday, -0613.json

at 2019-06-28 04:44, emily@onwon.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d15885987d5d9f9e356f884/v/6403adffe6193858d215e01b04a3b6c3e8561142/PAYMENT.png
at 2019-06-28 04:47, emily@onwon.com.hk. said: We are trying to do a payment to the said supplier. The payment screen shows Purchase Return in the Action column. Is this screenshot normal? If there is no item return to supplier, do we simply go ahead with the payment?
at 2019-06-28 04:48, Support Team said: 是的

2019-06-28-Chat transcript on coweasy.com started on Friday, -0614.json

at 2019-06-28 06:53, jw-we@jemswin.com. said: PRINT OUT出來又無咗電話了
at 2019-06-28 06:54, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d15ade387d5d9f9e3a3ab45/v/bd70808a19588e567677e5d822daeba68a8d585e/image.png
at 2019-06-28 06:54, Support Team said: 是哪一張?
at 2019-06-28 06:54, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d15ade387d5d9f9e3a3ab45/v/e75505e9c23d971dfe7e63af93f1aefd13261f4f/image.png
at 2019-06-28 06:54, jw-we@jemswin.com. said: 每一行都有打到的。
at 2019-06-28 06:55, Support Team said: 是哪一張?
at 2019-06-28 06:55, jw-we@jemswin.com. said: 拉上去睇
at 2019-06-28 06:55, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d15ade387d5d9f9e3a3ab45/v/73f492a229ea3933694677ecb67820c76aaa8021/image.png
at 2019-06-28 06:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d35d6752b5879b64b5e8eba9fcc4176e6b7242c/2019-06-28_14-56-18-採購訂單_-_Google_Chrome.png
at 2019-06-28 06:56, Support Team said: 哪一張?
at 2019-06-28 06:57, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d15ade387d5d9f9e3a3ab45/v/f0c07a54d6274105928a193b0883bf00216abc5c/image.png
at 2019-06-28 07:06, Support Team said: 2 4 是一樣的,顯示第3行
at 2019-06-28 07:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fa81f41bf895903c4068370cdc200e8866c57d8/2019-06-28_15-06-12-PO_radModifyForm4.mrt_-_Designer.png
at 2019-06-28 07:07, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d15ade387d5d9f9e3a3ab45/v/ae19f70e274a16749d137e8dfc21a0958360b804/image.png
at 2019-06-28 07:07, jw-we@jemswin.com. said: 我每一行都有
at 2019-06-28 07:08, Support Team said: 有沒有儲存?
at 2019-06-28 07:11, jw-we@jemswin.com. said: 有啊
at 2019-06-28 07:13, Support Team said: 那再列印試試
at 2019-06-28 07:14, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d15ade387d5d9f9e3a3ab45/v/154eb85f2cb26dce95608a679b85628d1ec5362d/image.png
at 2019-06-28 07:15, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d15ade387d5d9f9e3a3ab45/v/e12ba1fdcf3711fb42b4e51b87b71d790624a690/image.png
at 2019-06-28 07:15, jw-we@jemswin.com. said: 唔得
at 2019-06-28 07:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2ff014fd43d67cd2c295b74f3985056f4a74b636/圖片.png
at 2019-06-28 07:17, Support Team said: 按這裡列印
at 2019-06-28 07:17, jw-we@jemswin.com. said: 是的
at 2019-06-28 07:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/083a26ec1a9a3d6027a43b23fa3d5e5f4367bec7/圖片.png
at 2019-06-28 07:18, Support Team said: 再按這裡列印
at 2019-06-28 07:18, Support Team said: 不要在之前的pdf刷新
at 2019-06-28 07:32, jw-we@jemswin.com. said: 一陣我再TRY

2019-06-28-Chat transcript on coweasy.com started on Friday, -0615.json

at 2019-06-28 04:03, Kyle. said: 我需要新增會科
at 2019-06-28 04:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b229cbf41464ed930bf7cbb9fe8fb4da25827206/16-45-科目列表_.png
at 2019-06-28 04:04, Kyle. said: 從哪登入新增
at 2019-06-28 04:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d53a373d554cf34577ff5749c94749672791ce46/-45-18-(主頁)_會計.png
at 2019-06-28 04:19, Kyle. said: 新增完後呢
at 2019-06-28 04:19, Kyle. said: 哪裡按儲存
at 2019-06-28 04:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/73fb1af0d090e542c7d0c6954f418b4833bf79c5/圖片.png
at 2019-06-28 04:37, Kyle. said: 會科英文 要修改 如何修正
at 2019-06-28 04:38, Support Team said: 按一下就可以改
at 2019-06-28 04:39, Kyle. said: 但是他告訴我科目編號已使用
at 2019-06-28 04:40, Support Team said: 改名稱還是改編號?
at 2019-06-28 04:40, Kyle. said: 改英文名稱
at 2019-06-28 04:44, Support Team said: 修改原有科目的名稱是不會這樣的
at 2019-06-28 04:44, Support Team said: 是新增科目?
at 2019-06-28 04:44, Kyle. said: 我直接修正即可
at 2019-06-28 05:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/145a4ee2841e1f950d207c06a6715d2b26032aec/2019-06-28_13-13-28-科目列表_-_Google_Chrome.png
at 2019-06-28 05:14, Support Team said: 我們再測試過沒有問題,修改名稱後儲存不會有提示科目編號已使用
at 2019-06-28 06:52, Kyle. said: 我新增會科後 儲存就可以了嗎
at 2019-06-28 06:52, Support Team said: 是的
at 2019-06-28 06:53, Kyle. said: 我要去傳票輸入哪裡
at 2019-06-28 06:53, Kyle. said: 怎麼去
at 2019-06-28 06:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3211a31baffba92c93116dfa1b7151bf76382436/2019-06-28_14-53-53-(主頁)_銷售_-_Google_Chrome.png
at 2019-06-28 06:54, Support Team said: 運作專區,可以輸入不同的單據
at 2019-06-28 06:55, Kyle. said: 我想知道的 傳票輸入後 報表會自動跑出嗎
at 2019-06-28 06:55, Kyle. said: 財務報表 損益表
at 2019-06-28 06:55, Support Team said: 輸入後可直接查看財務報表
at 2019-06-28 06:56, Kyle. said: 好
at 2019-06-28 06:57, Kyle. said: 傳票輸入 在其他會計哪裡
at 2019-06-28 06:58, Support Team said: 會計 -》其他會計-》會計人員輸入這裡,是直接debit credit輸入

2019-06-28-Chat transcript on coweasy.com started on Friday, -0616.json

at 2019-06-28 09:00, Kyle. said: 我作傳票時 同一筆傳票編號 借貸方KEY在同一列嗎
at 2019-06-28 09:00, Support Team said: 各1行
at 2019-06-28 09:01, Support Team said: 1行只能如1個借方,或貸方
at 2019-06-28 09:01, Kyle. said: 但是編號不一樣啊
at 2019-06-28 09:01, Support Team said: 編號要一樣
at 2019-06-28 09:02, Support Team said: 編號不同會當作不同傳票來輸入,但借貸不平不能儲存
at 2019-06-28 09:03, Kyle. said: 我新增輸入行時他就換號
at 2019-06-28 09:03, Support Team said: 不會的,第2行不改日期就不自動轉編號的
at 2019-06-28 09:04, Kyle. said: 我没改
at 2019-06-28 09:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ad641d5365bc597a0b4bf83250256e1dbacd621/2019-06-28_17-05-17.gif
at 2019-06-28 09:06, Support Team said: 新增行是不會變編號的
at 2019-06-28 09:10, Kyle. said: 換第二行是按新增輸入行嗎
at 2019-06-28 09:10, Support Team said: 是的
at 2019-06-28 09:10, Support Team said: 在 借方 貸方,按enter也可以
at 2019-06-28 09:12, Kyle. said: 我知道了
at 2019-06-28 09:35, Kyle. said: 傳票都是對的 為何告訴我借貸不平
at 2019-06-28 09:36, Support Team said: 請截圖給我們看看
at 2019-06-28 09:49, Kyle. said: 我要看JV1905001的傳票 為何會不見
at 2019-06-28 09:49, Kyle. said: 我要哪裡檢查傳票輸入記錄
at 2019-06-28 09:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7955904e3b721b425c30f96b021755c9598aee61/2019-06-28_17-50-00-(主頁)_銷售_-_Google_Chrome.png

2019-07-02-Chat transcript on coweasy.com started on Tuesday,-0618.json

at 2019-07-02 04:47, Kyle. said: 我在傳票上需要用英文會科
at 2019-07-02 04:47, Kyle. said: 要如何作業
at 2019-07-02 04:48, Support Team said: 可在會計科目表以英文名新增該科目
at 2019-07-02 04:50, Support Team said: 第2及3層可留空
at 2019-07-02 04:52, Kyle. said: 好 那主要是指第一層 跟第四層了 全部英文 還一中一英
at 2019-07-02 04:52, Kyle. said: 可以一中一英嗎
at 2019-07-02 04:53, Support Team said: 若以英文版本睇第一層就是英文
at 2019-07-02 04:54, Support Team said: 而第4層可中英輸入
at 2019-07-02 04:56, Kyle. said: 好 明白

2019-07-03-Chat transcript on coweasy.com started on Wednesda-0621.json

at 2019-07-03 06:02, V1562133136589139 said: 你好,我是Judy,本司是一間清潔工程公司,請問那款軟件合用
at 2019-07-03 06:14, Support Team said: / 你好
at 2019-07-03 06:16, Support Team said: / CowEasy 提供 3款 雲端模式:初創雲 - 主要提供非會計人士入數使用,由銀行月結單自動產生財務報表小企雲 - 擁有初創雲所有功能外,也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄 等等企業雲 - 擁有初創雲+小企雲所有功能外,也提供庫存管理、零售模組、和項目分析功能 等等
at 2019-07-03 06:17, Support Team said: 如你只想處理會計,可以先試用 初創雲
at 2019-07-03 06:19, V1562133136589139 said: 入賑報稅用
at 2019-07-03 06:21, Support Team said: 那初創雲 可以了
at 2019-07-03 06:24, V1562133136589139 said: 可現金及銀行都得嗎?我以前是用簿記的
at 2019-07-03 06:26, Support Team said: 完全可以,當然沒有問題
at 2019-07-03 06:27, V1562133136589139 said: 怎樣免費註冊
at 2019-07-03 06:29, Support Team said: 你可以在首頁面,然後選擇初創雲框架內,左手邊的按鈕 免費註冊
at 2019-07-03 06:32, V1562133136589139 said: 一間公司,可以幾多個人入賑,:sweat_smile:
at 2019-07-03 06:32, Support Team said: 一個月費我們就送第一個用戶,之後的用戶只需要三分一價錢便可以了
at 2019-07-03 06:33, V1562133136589139 said: 何謂用尸?
at 2019-07-03 06:34, Support Team said: 就是使用平台的用戶
at 2019-07-03 06:37, V1562133136589139 said: 我公司得一部電腦?:thinking::thinking:我對電腦不熟
at 2019-07-03 06:38, V1562133136589139 said: :face_palm_tone1:
at 2019-07-03 06:41, Support Team said: 不如我這樣問
at 2019-07-03 06:41, Support Team said: 你會有多少人入數
at 2019-07-03 06:42, V1562133136589139 said: 2
at 2019-07-03 06:43, Support Team said: 那邊兩個用戶可以了
at 2019-07-03 06:47, V1562133136589139 said: 但是同一盤賬目啊!祗是同事較懂用電腦
at 2019-07-03 06:48, Support Team said: 其實如果你門輪流用,一個用戶也可以的
at 2019-07-03 06:50, V1562133136589139 said: :joy:
at 2019-07-03 06:50, Support Team said: 如果要同時使用就要多用戶,輪流使用一個就可以
at 2019-07-03 06:52, V1562133136589139 said: 明白,謝謝:wave_tone1:
at 2019-07-03 06:59, V1562133136589139 said: 唔好意思,免費試用與免費體驗有何不同?
at 2019-07-03 07:02, Support Team said: 免費試用是註冊一個帳號,可以免費試用14天,需要用電郵密碼登入而免費體驗是登入到公用的體驗帳號試用,不限時間,但任何人都可以在這個帳號試用
at 2019-07-03 07:06, V1562133136589139 said: 是否入完賬報了稅可停用,到要用再交費?
at 2019-07-03 07:07, Support Team said: 可以的
at 2019-07-03 07:07, V1562133136589139 said: 同一戶口?
at 2019-07-03 07:08, Support Team said: 使用期結束後資料會保留,之後需要用時再訂購就可以繼續使用
at 2019-07-03 07:09, V1562133136589139 said: 因公司往來得幾十張單一個月
at 2019-07-03 07:10, V1562133136589139 said: 資料不會唔見了?
at 2019-07-03 07:10, Support Team said: 不會的
at 2019-07-03 07:11, V1562133136589139 said: 好的,麻煩了:sweat_smile:

2019-07-03-Chat transcript on coweasy.com started on Wednesda-0623.json

at 2019-07-03 09:50, Ray Tong. said: 請問如何set User 權限?
at 2019-07-03 09:51, Ray Tong. said: 例如某盤數只可某個User bookkeeping
at 2019-07-03 09:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b80da3f38fb8c48823bcdcf7abc4f60baa0040ca/2019-07-03_17-53-07-權限_-_Google_Chrome.png
at 2019-07-03 09:54, Support Team said: 在該公司的用戶管理,設置該用戶的權限,tick是這個用戶可以進行這些操作
at 2019-07-03 09:54, Ray Tong. said: 是不是每間公司的數都要設定一次?
at 2019-07-03 09:54, Ray Tong. said: wk
at 2019-07-03 09:55, Support Team said: 是的
at 2019-07-03 09:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf590911bc16af5695b74d27ddeb2cb9cc95151a/2019-07-03_17-55-57-1_則新訊息_-_Google_Chrome.png
at 2019-07-03 09:57, Support Team said: 如不需要設置詳細權限,只限制某些用戶可以登入該公司,可以這樣設置,tick了啟用的用戶才可以登入這間公司

2019-07-04-Chat transcript on coweasy.com started on Thursday-0624.json

at 2019-07-04 03:25, Ray Tong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d1d580d87d5d9f9e3a19bdc/v/7eb63dceb8391bc733e6093d4d98fa1438ae190c/image.png
at 2019-07-04 03:27, Ray Tong. said: 請問Money In 及 Money Out 的位置可否調轉?
at 2019-07-04 03:27, Support Team said: 這兩個COLUMN是固定的
at 2019-07-04 03:28, Ray Tong. said: 好吧,謝謝
at 2019-07-04 04:12, Ray Tong. said: 你好,請問如何加Currency?
at 2019-07-04 04:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7282d6ee136c68e6f0dff51a689243c6fa8d0550/-57-58-(Dashboard)_銷售.png

2019-07-04-Chat transcript on coweasy.com started on Thursday-0625.json

at 2019-07-04 11:09, Tim Lo. said: i would like to subscribe the order for 36 months
at 2019-07-04 11:09, Tim Lo. said: Do I pay monthly ?
at 2019-07-04 11:10, Tim Lo. said: or one-off?
at 2019-07-04 11:11, Support Team said: If subscribe for 36 months, it is needed to pay at one time
at 2019-07-04 11:11, Support Team said: Then you may enjoy the the greatest discount

2019-07-05-Chat transcript on coweasy.com started on Friday, -0626.json

at 2019-07-05 03:40, Rena Ren. said: 早上好!
at 2019-07-05 03:41, Rena Ren. said: 请问,我现在续费了,要什么时候才可以用系统?
at 2019-07-05 03:42, Support Team said: 現已通知會計部,確認款項便給你續期

2019-07-05-Chat transcript on coweasy.com started on Friday, -0628.json

at 2019-07-05 02:22, Ray Tong. said: 你好,我想請問一下,為什麼Money In 會在Credit Side?
at 2019-07-05 02:22, Ray Tong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d1ea9f886c576ebfbb8d750/v/8dacfc8b7eff50cc22db607325a450526755064e/image.png
at 2019-07-05 02:24, Support Team said: Because it is one entry for double entry, in credit side, it is credit bank, Dr the related chart of account, e.g. Dr Exp Cr Bank, so it is money out
at 2019-07-05 02:25, Support Team said: to see details, you can open the voucher to see the double entry or general ledger to see the transaction of that chart of account
at 2019-07-05 02:26, Ray Tong. said: Yes, Dr Exp. Cr. Bank , so Money Out is may at Credit
at 2019-07-05 02:28, Ray Tong. said: But in the bank statement , so if the money out , it is Cr, not Dr
at 2019-07-05 02:29, Support Team said: so It is correct, if your bank is in credit side, it would be credit and enter the amount in money out
at 2019-07-05 02:32, Ray Tong. said: 我應該咁講, 現在係bank statement Money out show 左係debit side
at 2019-07-05 02:32, Ray Tong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d1ea9f886c576ebfbb8d750/v/6cbd82e3f369d7075da2537da2c30a22f956e544/image.png
at 2019-07-05 02:33, Ray Tong. said: mr
at 2019-07-05 02:34, Ray Tong. said: 可5可以將Money in 及 Money Out 位置對調?
at 2019-07-05 02:34, Support Team said: 因為MONEY OUT 放在左面的意思是DR 該入賬的CHART OF ACCOUNT,故放在左面

2019-07-05-Chat transcript on coweasy.com started on Friday, -0629.json

at 2019-07-05 03:29, Rena Ren. said: 已付款
at 2019-07-05 03:31, Support Team said: 我們通知會計部,確認款項後便給你續期,謝謝
at 2019-07-05 03:31, Rena Ren. said: 請盡快
at 2019-07-05 03:32, Support Team said: 已經通知會計部了

2019-07-05-Chat transcript on coweasy.com started on Friday, -0630.json

at 2019-07-05 04:52, Ray Tong. said: 你好, 我有一條transaction 係USD S/A transfer to CNY S/A, 請問我如何入?
at 2019-07-05 04:53, Ray Tong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d1ec68086c576ebfb7764e9/v/d0942e62ca970bb01d3563cede10606626fce0d9/image.png
at 2019-07-05 04:54, Ray Tong. said: 在bank book 中, CNY S/A 只會出現USD
at 2019-07-05 04:55, Support Team said: 請在GENERAL LEDGER 看此轉賬
at 2019-07-05 04:57, Ray Tong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d1ec68086c576ebfb7764e9/v/a3575e8aa5f5abc8487d1de7ae006a9385d8e760/image.png
at 2019-07-05 04:57, Ray Tong. said: 都係出USD., 請問如何轉CNY
at 2019-07-05 04:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57b6446c04f0110b24de212a4f6de0431d7f5743/Exchange_Difference_-_GL.png
at 2019-07-05 04:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/184fd7bd850bf6dad5ab90b4e5a03c309ea5be7c/Exchange_Difference_-_Accountant_Input.png
at 2019-07-05 04:58, Support Team said: 請在其他會計輸入入上面圖片
at 2019-07-05 04:59, Support Team said: 不要在銀行月結單輸入
at 2019-07-05 04:59, Ray Tong. said: 意思即不要在bank statement 處理?
at 2019-07-05 04:59, Support Team said: 頭二行改人民幣

2019-07-05-Chat transcript on coweasy.com started on Friday, -0632.json

at 2019-07-05 05:54, Geoffrey Liu. said: I can search a particular customer in the CRM section. However when I try to do a quote to this customer, I cannot find this customer in the drop down list of the in the blank quote.
at 2019-07-05 05:56, Support Team said: 請截圖給我們看看
at 2019-07-05 05:57, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d1ea74886c576ebfb9031b6/v/d858577661910d5034690877e80751f196e03bbb/KK_Li.png
at 2019-07-05 05:58, Support Team said: 報價單是怎樣搜尋
at 2019-07-05 05:59, Geoffrey Liu. said: I want to enter a new quote.
at 2019-07-05 06:00, Geoffrey Liu. said: for this customer. However in the blank quote, I cannot enter the code of this customer.
at 2019-07-05 06:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/977d3d40221e0ff633a25d5e35e2b08898642c93/2019-07-05_14-01-38-報價單_-_Google_Chrome.png
at 2019-07-05 06:02, Support Team said: 這裡是怎樣搜尋?
at 2019-07-05 06:03, Geoffrey Liu. said: I tried to enter K. K. Li, the name does not reveal. Even when I scroll the drop down list, the customer code is not there!!
at 2019-07-05 06:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/80992039b030280cd17a2ee44c098688df0c37d8/2019-07-05_14-04-52-客戶資源管理_-_Google_Chrome.png
at 2019-07-05 06:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a69dee76a0707280824530e7e63d6673ea9cd1dc/2019-07-05_14-05-29-1_則新訊息_-_Google_Chrome.png
at 2019-07-05 06:05, Support Team said: 我們測試可以搜尋到
at 2019-07-05 06:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/76a74b7dd98dbe693f4eb6ff082e04b5007a4011/圖片.png
at 2019-07-05 06:09, Support Team said: 搜尋這裡請截圖給我們看看是怎樣
at 2019-07-05 06:20, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d1ea74886c576ebfb9031b6/v/b0ac8683ebe33c6f9dd9fab8f7f76782af3ac3cc/KK_Li-2.png
at 2019-07-05 06:20, Geoffrey Liu. said: Cannot find K.K. Li

2019-07-05-Chat transcript on coweasy.com started on Friday, -0633.json

at 2019-07-05 08:42, Kelvin Yam. said: 你好,我想匯入中銀月結單,步驟是怎樣
at 2019-07-05 08:45, Kelvin Yam. said: 你好,我想匯入中銀月結單,步驟是怎樣
at 2019-07-05 08:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/488541b6add68c104e698581530977b3beca31ad/圖片.png
at 2019-07-05 08:45, Support Team said: 請參考這裡,在中銀網上銀行匯出csv在系統匯入csv後,再選擇科目

2019-07-08-Chat transcript on coweasy.com started on Monday, -0635.json

at 2019-07-08 09:24, emily@onwon.com.hk. said: Hi, 你好!请问如何输入库存货品?
at 2019-07-08 09:25, Support Team said: 是指產品資料,還是採購了產品要入庫?
at 2019-07-08 09:30, emily@onwon.com.hk. said: 是指2019年1月1日现有的库存。
at 2019-07-08 09:30, Support Team said: 是初始餘額?
at 2019-07-08 09:34, emily@onwon.com.hk. said: 是opening balance 每个产品的数量和金额。
at 2019-07-08 09:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cc4a486f464deb6fbbd9e5b11c5e525871d1d975/2019-07-08_17-33-00-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-07-08 09:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7961d80f1eb04e249de2df7baa3e15b980b266f/2019-07-08_17-33-58-初始餘額_-_Google_Chrome.png
at 2019-07-08 09:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cf66db6e2caea5f54847c7b64acdb7224392cee8/2019-07-08_17-34-23-庫存_-_初始餘額_-_Google_Chrome.png
at 2019-07-08 09:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/67d034f077f37184e0780c048f10904a1b9aba02/2019-07-08_17-35-31-庫存_-_初始餘額_-_Google_Chrome.png
at 2019-07-08 09:39, emily@onwon.com.hk. said: Thank you! I will try to do it.

2019-07-09-Chat transcript on coweasy.com started on Tuesday,-0638.json

at 2019-07-09 03:01, Kitty Chung. said: Hi, Tracy, How to select Account nature (First level) - Retained earingsi n Blank template ?
at 2019-07-09 03:03, Support Team said: Because this is control account, so cannot be edit , only can change is the account nature and name
at 2019-07-09 03:05, Kitty Chung. said: How to create Accunulated Surplus, General Reserve in blank template?
at 2019-07-09 03:09, Kitty Chung. said: Pleas advise.
at 2019-07-09 03:11, Support Team said: please wait, we are checking with technical team
at 2019-07-09 03:17, Support Team said: Please open with nature of "Equity" in first level , then add about two charts of accounts with name in forth level

2019-07-09-Chat transcript on coweasy.com started on Tuesday,-0639.json

at 2019-07-09 02:06, emily@onwon.com.hk. said: 你好!有一些库存是2018年c/f 的,请问如何录入Stock beginning balance, lot number and expiry date 以便日后出invoice ?
at 2019-07-09 02:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/adb40adf0f6391ace7494f132772ed094cf28b21/image.png
at 2019-07-09 02:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/65f4818aeb7f1a62d1a084855d6abc02ec225ea2/image.png
at 2019-07-09 02:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85f4c9a022ba307336e7fc1f3e8c4fb5d7fa7850/image.png
at 2019-07-09 02:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c94ab3f8827f38cf08a05b2ab7828b567ce98c7c/image.png

2019-07-09-Chat transcript on coweasy.com started on Tuesday,-0641.json

at 2019-07-09 07:42, Sophy Pan. said: 請問月結單輸入中,假如在儲蓄戶口有轉帳到支票戶口的紀錄,是否在儲蓄戶口紀錄出數,再於支票戶口紀錄入數?
at 2019-07-09 07:46, Support Team said: 只在其中一個戶口輸入就可以,不用重複輸入

2019-07-10-Chat transcript on coweasy.com started on Wednesda-0642.json

at 2019-07-10 04:28, emily@onwon.com.hk. said: Tracy 你好!如果我想把现有的两个不同包装货品(分别是100ML和 200ML)合并为一个(300ML)的货品出售, 在Stock上要怎样处理呢?
at 2019-07-10 04:30, Support Team said: 是否需要合併為一件貨物出售還是散開兩件賣
at 2019-07-10 04:32, emily@onwon.com.hk. said: 合拼为一件货品卖
at 2019-07-10 04:36, Support Team said: 是銷售前已經將2件包裝為一件,還是銷售時才包裝?
at 2019-07-10 04:38, emily@onwon.com.hk. said: 是銷售前需要將2件包裝為一件才出售。
at 2019-07-10 04:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/48a065e5f9b602388728327f893649998bd98884/-48-42-庫存調整轉入.png
at 2019-07-10 04:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86ae750508cb6dd85853ec2ecaa63a7e9fa6b354/-42-37-(主頁)_庫存.png

2019-07-11-Chat transcript on coweasy.com started on Thursday-0643.json

at 2019-07-11 02:08, account. said: 英文會科 可以增設嗎
at 2019-07-11 02:10, account. said: 輸入交易記錄後 是否會產生英文報表
at 2019-07-11 02:12, Support Team said: 完全可以,系統時支援繁體簡體英文三種語言的
at 2019-07-11 02:13, Support Team said: 用英文介面運作可以輸出英文報表
at 2019-07-11 02:14, account. said: 好 那我作出英文傳票後 是否之員翻譯成中文傳票
at 2019-07-11 02:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/87e2deda39eac4d8dd2c5b10b31dc263f3739c97/2019-07-11_10-17-04-1_則新訊息_-_Google_Chrome.png
at 2019-07-11 02:17, Support Team said: 英文界面顯示英文名稱
at 2019-07-11 02:18, Support Team said: 但如英文名稱輸入中文,系統不會進行任何翻譯改變客戶輸入的資料
at 2019-07-11 02:19, account. said: 好 了解了
at 2019-07-11 02:23, account. said: 我必須新增會計科目
at 2019-07-11 02:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/351eb54afe2b2ff0788baa7d155ae7b496be2bbb/16-45-科目列表_.png

2019-07-11-Chat transcript on coweasy.com started on Thursday-0645.json

at 2019-07-11 06:23, account. said: 我要設會計科目
at 2019-07-11 06:24, account. said: 從那裏設
at 2019-07-11 06:26, Support Team said: 可在初始設定>基礎數據>會計科目表, 下載空白模板
at 2019-07-11 06:27, Support Team said: 或在登記專區>會計科目表新增或修改
at 2019-07-11 06:58, account. said: 我建英文會科時 中文部分要打嗎
at 2019-07-11 06:59, account. said: 我必須呈現英文會科 在 傳票上
at 2019-07-11 06:59, Support Team said: 第一層若是英文版本,就會出英文,而第四層則可打中英文
at 2019-07-11 07:18, account. said: 你說科目性質嗎
at 2019-07-11 07:18, account. said: 第一層
at 2019-07-11 07:18, Support Team said: 是
at 2019-07-11 07:19, Support Team said: 第一層若是英文版本就SHOW英文
at 2019-07-11 07:19, account. said: 可是我看到是中文
at 2019-07-11 07:20, Support Team said: 因為你使用了中文版本看
at 2019-07-11 07:20, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/102043a495b7e60bb94fbb777ae657d4d98e7066/image.png
at 2019-07-11 07:21, Support Team said: 英文版,第一層就是英文了

2019-07-11-Chat transcript on coweasy.com started on Thursday-0647.json

at 2019-07-11 07:33, account. said: 對不起 剛剛電腦當掉了 我要英 文會科建立
at 2019-07-11 07:34, account. said: 你們告訴我在第一層介面 換成英文怎換
at 2019-07-11 07:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/faf897b1f1dc817277eb96a12e3eb271575725ba/image.png
at 2019-07-11 07:34, Support Team said: 英文版,第一層就是英文了
at 2019-07-11 07:36, Support Team said: 這一層是系統預設是不可修改(例如改中文)

2019-07-11-Chat transcript on coweasy.com started on Thursday-0649.json

at 2019-07-11 09:02, Michelle Poon. said: beginning balance 點入??
at 2019-07-11 09:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/16898b6fdb77fa2c27d3edd11bfc0e79f9412231/image.png
at 2019-07-11 09:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab275c381874d7378f7c24582ad4138749772b14/image.png
at 2019-07-11 09:04, Support Team said: 可按匯出下載EXCEL表輸入
at 2019-07-11 09:05, Michelle Poon. said: 但入唔到數字
at 2019-07-11 09:05, Support Team said: 要在"金額"輸入
at 2019-07-11 09:06, Support Team said: 有些賑戶如A/R A/P 在客戶CRM輸入OPENING

2019-07-11-Chat transcript on coweasy.com started on Thursday-0650.json

at 2019-07-11 09:44, Michelle Poon. said: 入不到初始額??
at 2019-07-11 09:45, Support Team said: 你在那兒輸入?
at 2019-07-11 09:45, Support Team said: 耍在金額一欄輸入
at 2019-07-11 09:46, Michelle Poon. said: 在會計科目的初始額, 輸入唔到文字??
at 2019-07-11 09:46, Support Team said: 文字? 只可輸入數字
at 2019-07-11 09:47, Michelle Poon. said: 你數字唔得?
at 2019-07-11 09:47, Support Team said: 只可在備註輸入文字
at 2019-07-11 09:50, Michelle Poon. said: 係咪試用版唔得?
at 2019-07-11 09:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bf3df8b43b76abb6acf3a914039157dd43479725/image.png
at 2019-07-11 09:50, Support Team said: "金額"就是填數字
at 2019-07-11 09:51, Support Team said: "備註"可填文字
at 2019-07-11 09:51, Support Team said: 試用版都可以的
at 2019-07-11 09:52, Michelle Poon. said: 但screen 冇反應?
at 2019-07-11 09:53, Michelle Poon. said: 是否日期有影響?
at 2019-07-11 09:53, Support Team said: 可嘗試將凍結日期較前一些
at 2019-07-11 09:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c8252dc814fec52138cc0a060899f514cf641b13/image.png
at 2019-07-11 09:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e47e879f531fc053a942a8a54202def1416bb989/image.png
at 2019-07-11 09:55, Support Team said: 可嘗試將凍結日期SET比2015年1月1日為早
at 2019-07-11 09:56, Support Team said: 那初始餘額的年結日期為31/12/2014
at 2019-07-11 09:58, Michelle Poon. said: load load 緊

2019-07-11-Chat transcript on coweasy.com started on Thursday-0651.json

at 2019-07-11 09:06, Simon Leung. said: 你好,報價單上如何填上unit price
at 2019-07-11 09:08, Support Team said: 可在說明輸入,或在庫存一行輸入
at 2019-07-11 09:11, Simon Leung. said: 數量可以在那輸入
at 2019-07-11 09:11, Support Team said: 可在庫存一行輸入
at 2019-07-11 09:12, Simon Leung. said: 庫存在那可以找到

2019-07-12-Chat transcript on coweasy.com started on Friday, -0652.json

at 2019-07-12 04:55, Miss Ho / Kenny Lam. said: 如何新增現金簿
at 2019-07-12 04:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/412fdd21ce05ece323d665f99a16f7bb9ae682cc/2019-07-12_12_57_39-(主頁)_薪酬_及_支出.png
at 2019-07-12 04:59, Support Team said: 運作專區>薪酬及支出>現金支出
at 2019-07-12 05:01, Miss Ho / Kenny Lam. said: 但我的運作專區冇薪酬及支出
at 2019-07-12 05:01, Miss Ho / Kenny Lam. said: 我點樣新增
at 2019-07-12 05:03, Support Team said: 由於你試用是初創雲,故沒有此功能
at 2019-07-12 05:04, Miss Ho / Kenny Lam. said: 之前問過初創雲已經得既?
at 2019-07-12 05:05, Support Team said: 一直是沒有的
at 2019-07-12 05:05, Support Team said: 小企雲才有

2019-07-12-Chat transcript on coweasy.com started on Friday, -0654.json

at 2019-07-12 07:28, Tina Tang. said: 我下載的會計科目模板,現在匯入,顯示格式不正確,可以告訴我哪裡操作失誤了嗎
at 2019-07-12 07:29, Support Team said: 請提供你的檔案給我們看看
at 2019-07-12 07:30, Tina Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d28359086c576ebfbd6f332/v/5ffcd705e9b7a888e2b900a34dd78ded3d763140/image.png
at 2019-07-12 07:32, Support Team said: 這個模板是簡體的,你現在是使用簡體界面?
at 2019-07-12 07:32, Tina Tang. said: 繁體
at 2019-07-12 07:33, Support Team said: 系統會以相關語言檢查模板格式,簡體的模板要在簡體界面匯入
at 2019-07-12 07:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5ae8cdb76ef3bdd4fdac9447520536979ce9ed25/2019-07-12_15-34-26-1_則新訊息_-_Google_Chrome.png
at 2019-07-12 07:35, Tina Tang. said: 我試下看看
at 2019-07-12 07:38, Tina Tang. said: 還有其他原因嗎
at 2019-07-12 07:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f53bdfa7f44e378a753ff88befa2aed964adca5/2019-07-12_15-39-45-account_(2).xls_-_LibreOffice_Calc.png
at 2019-07-12 07:40, Support Team said: sheet是不是 account
at 2019-07-12 07:44, Tina Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d28359086c576ebfbd6f332/v/aa31a5bc667ad7c10a5395bd37f2816ad0505b79/image.png
at 2019-07-12 07:44, Tina Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d28359086c576ebfbd6f332/v/7b5b5319073d5a5e58010d6a2d21df81cede3536/image.png
at 2019-07-12 07:44, Tina Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d28359086c576ebfbd6f332/v/1bfaa05ca2d5ba24eb0510a839be011d07a5fa0a/image.png
at 2019-07-12 07:47, Support Team said: 那應該沒有問題,還是顯示 模板格式不正確?
at 2019-07-12 07:47, Tina Tang. said: 恩恩
at 2019-07-12 08:05, Support Team said: 可否send excel給我試試
at 2019-07-12 08:21, Support Team said: F欄:科目名称 (繁中)(第四层)
at 2019-07-12 08:22, Tina Tang. said: 不是繁體嗎
at 2019-07-12 08:23, Support Team said: 都是要簡體
at 2019-07-12 08:24, Tina Tang. said: 我導出那裡是繁體的
at 2019-07-12 08:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d64dc84e14fbac969b581ed02bfd3725e982af80/2019-07-12_16-25-02-account_(2).xls_-_LibreOffice_Calc.png
at 2019-07-12 08:25, Support Team said: 應該不會的,在簡體界面匯出,header都是簡體字

2019-07-12-Chat transcript on coweasy.com started on Friday, -0656.json

at 2019-07-12 06:57, Ruby. said: Hi, 你好, 我在會計科目新增了一個銀行支票項目, 但在選擇銀行或現金項目欄沒有顥現出來
at 2019-07-12 06:58, Support Team said: 有沒有儲存?
at 2019-07-12 06:58, Ruby. said: 有
at 2019-07-12 06:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/45b54b4bcb09b122ff36d7f2e25afb7d9996ad0b/image.png
at 2019-07-12 07:00, Support Team said: 有儲存掣在左下角
at 2019-07-12 07:01, Support Team said: 應是在會科新增的
at 2019-07-12 07:02, Ruby. said: 還是應該在其他會計輸入入面開一個銀行賬
at 2019-07-12 07:03, Ruby. said: 有在左下角按儲存
at 2019-07-12 07:04, Support Team said: 先儲存好,"再於銀行月結單輸入"入數, 便可找到該chart of account
at 2019-07-12 07:05, Support Team said: 或其他會計輸入都可找到
at 2019-07-12 07:09, Ruby. said: 另外, 當我入完一個月既銀行月結單數,又儲存咗, 什樣新增 繼續入下一個月既數?
at 2019-07-12 07:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0a726f1815bafdc0f8e376ab50a6d38712e3cf66/image.png
at 2019-07-12 07:10, Support Team said: 上面有一項新增\
at 2019-07-12 07:14, Ruby. said: 我試試看, 唔該晒

2019-07-12-Chat transcript on coweasy.com started on Friday, -0657.json

at 2019-07-12 06:29, Andy. said: 您好
at 2019-07-12 06:29, Andy. said: 請問我如果要列入每個月公司財務支出&收入,是要怎麼做
at 2019-07-12 06:39, Support Team said: 可看損益表
at 2019-07-12 07:39, Andy. said: 我是財務師,是要怎麼可以列入每月的零散開支&收入
at 2019-07-12 07:43, Support Team said: 這些都現金,不用入accrued expense 或 account receivable?
at 2019-07-12 07:43, Support Team said: 也不用知道是呢個vendor或客戶?
at 2019-07-12 07:44, Support Team said: 也不用知道是哪個vendor或客戶?
at 2019-07-12 07:44, Andy. said: 不用,因為是公司的常規支出,租金及水電
at 2019-07-12 07:49, Support Team said: 可以在月結單輸入,或者其他會計輸入->會計人員輸入這裡
at 2019-07-12 07:50, Andy. said: 好的,多謝您
at 2019-07-12 07:51, Andy. said: 不過,再請教一下:會計人員輸入—裡面的—借方&貸方是什麼意思?
at 2019-07-12 08:05, Support Team said: 這是會計模式的輸入,分別代表一條紀錄的兩個方向輸入
at 2019-07-12 08:06, Andy. said: 好的 謝謝您

2019-07-12-Chat transcript on coweasy.com started on Friday, -0658.json

at 2019-07-12 06:09, account. said: 我必須增設新的會科 英文的
at 2019-07-12 06:10, Support Team said: 英文版本就已經是英文會科了
at 2019-07-12 06:11, account. said: 不是耶
at 2019-07-12 06:11, account. said: 我的會科表是中文的
at 2019-07-12 06:12, account. said: 我要增設新的英文會科
at 2019-07-12 06:14, account. said: 在科目性質第一層就是中文我要如何變成英文
at 2019-07-12 06:15, account. said: 我現在的頁面是在我們美國公司的頁面 會科就中文
at 2019-07-12 06:16, account. said: 請 協助我如何增設
at 2019-07-12 06:19, account. said: 有人在家嗎
at 2019-07-12 06:22, account. said: 妳們怎麼回事
at 2019-07-12 06:27, account. said: 不用 我自己處理了
at 2019-07-12 06:41, Support Team said: 只需轉英文版本,就可以出英文了
at 2019-07-12 06:42, Support Team said: 但第一層是系統預設,不可更改語言
at 2019-07-12 06:46, account. said: 我書英文會科如果要一些可以直接在哪裡建入即可
at 2019-07-12 06:47, account. said: 在第二層媽或是第三層
at 2019-07-12 06:48, Support Team said: 直接輸入第2 3 4層均可
at 2019-07-12 06:48, Support Team said: 中英文也可
at 2019-07-12 06:49, account. said: 所以意思是說我建入中文 也可變成英文就是了
at 2019-07-12 06:54, account. said: 是這個意思吧
at 2019-07-12 06:57, Support Team said: 中文的第一層,第2 3 4 層可中可文
at 2019-07-12 06:57, Support Team said: 可中可英
at 2019-07-12 06:57, account. said: 我試試
at 2019-07-12 07:05, account. said: 為何我剛輸入的會科沒有輸入 已經按儲存了
at 2019-07-12 07:07, Support Team said: 有沒有輸入account code
at 2019-07-12 07:10, Support Team said: 儲存後显示成功就應看到
at 2019-07-12 07:11, account. said: 看到了
at 2019-07-12 07:12, account. said: 但是這樣太慢了 有其他的方式 可以快些
at 2019-07-12 07:13, Support Team said: 可下載excel 表
at 2019-07-12 07:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f913c838d2dfa61f4873c9e550aaff0e78256006/image.png
at 2019-07-12 07:14, account. said: 在哪裡下載 怎麼弄
at 2019-07-12 07:14, Support Team said: 匯出後輸入再匯入
at 2019-07-12 07:15, account. said: 在科目表那理嗎
at 2019-07-12 07:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3dc113c176e72fdb5516ee1668c1b44fcadf31eb/image.png
at 2019-07-12 07:39, account. said: 我在表格打完後是不是 儲存 後退出
at 2019-07-12 07:41, Support Team said: 儲存excel後上傳匯入
at 2019-07-12 09:57, account. said: 如果會科設置好後是不是 打傳票就可以打出英文會科
at 2019-07-12 09:57, Support Team said: 是
at 2019-07-12 09:58, account. said: 轉換語言即可
at 2019-07-12 09:58, account. said: 好 我下次再試

2019-07-12-Chat transcript on coweasy.com started on Friday, -1474.json

at 2019-07-12 08:20, Michelle Poon. said: 還是入唔到初始額, 是否凍結日期問題, 例如我想從2015年1月1日開始入數, 日期應點?
at 2019-07-12 08:22, Support Team said: 年結是12月31日?在公司設定,開始日期:2015年1月1日年結日期:12月31日凍結日期:2014年12月30日或之前

2019-07-15-Chat transcript on coweasy.com started on Monday, -0659.json

at 2019-07-15 02:04, Gibson Wong. said: 你好,想請問bank statement input入帳時有唔同items(e.g. date, vocuher no., description, etc.) 咁可唔可以加多一欄item專入cheque no.?
at 2019-07-15 02:05, Support Team said: 都是在說明一欄輸入
at 2019-07-15 02:09, Gibson Wong. said: 可唔可以喺description隔離加一行?
at 2019-07-15 02:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d6026df46bab652ea65defe34f2f835e3b0fa412/image.png
at 2019-07-15 02:10, Support Team said: 一般來說, 與其他會計師樓一樣, 我們通常建議用戶在說明為輸入 支票號碼
at 2019-07-15 02:11, Gibson Wong. said: 好 明白
at 2019-07-15 02:15, Gibson Wong. said: 如果可以,希望可以自由加減item:)
at 2019-07-15 02:17, Gibson Wong. said: 麻煩了 感謝

2019-07-15-Chat transcript on coweasy.com started on Monday, -0661.json

at 2019-07-15 04:27, account. said: 你們日記帳放在哪裡
at 2019-07-15 04:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/515a6efe206b9e388f76c59e1360ae83256b0d0f/image.png
at 2019-07-15 04:29, Support Team said: 在"會計", 右面綠色部分,財務報表中
at 2019-07-15 04:29, account. said: 可以拋轉出嗎
at 2019-07-15 04:30, Support Team said: 可以引出
at 2019-07-15 04:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4caa0991204a55b0505797525ffd8a202674df6f/image.png
at 2019-07-15 04:32, account. said: 可以變傳票嗎
at 2019-07-15 04:32, Support Team said: 只需在傳票看便可

2019-07-15-Chat transcript on coweasy.com started on Monday, -0663.json

at 2019-07-15 07:45, Gibson Wong. said: 你好,請問在bank statement有一句"recommend inputting less than 100 records in the following page",意思是否指一個account不能入超過100個entries?
at 2019-07-15 07:51, Support Team said: 因為有些用戶會將一個銀行整年的記錄都在同一張月結單裡輸入,這樣載入時需要較長時間來處理一張月結單我們不建議輸入輸入太多記錄

2019-07-15-Chat transcript on coweasy.com started on Monday, -0665.json

at 2019-07-15 09:19, Andy. said: 你好, 我是負會計的, 老闆剛給我這個LOGIN. 想請問一下, 我可以如何取得應用 COWEASY 的資料呢? 例如指南或guidelines之類的, 我現在完全摸不著頭腦該如何入手, 登入之後看到已有些資料, 但完全不知是如何操作
at 2019-07-15 09:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eba4bb7ec76ddebd1d0208b1c7799ac8565c5926/2019-07-15_17-21-51-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-07-15 09:22, Support Team said: 系統主要分為2大部分,登記專區 和 運作專區
at 2019-07-15 09:23, Support Team said: 登記專區主要是輸入一般的master data,例如科目表,客戶 庫存 供應商等資料
at 2019-07-15 09:25, Support Team said: 運作專區是輸入日常的運作,例如開 報價單 發票 採購單 支出 等
at 2019-07-15 09:26, Support Team said: 如公司已做過核數,輸入登記專區的數據後,可以輸入初始餘額初始餘額加上日常運作的單據就可以出到會計帳,可以查看財務報表
at 2019-07-15 09:32, Andy. said: 請問CRM是代表什麼呢?
at 2019-07-15 09:32, Support Team said: 客戶資源管理
at 2019-07-15 09:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3476994f71fbc8ec727caa61fbb641d53c71acf4/2019-07-15_17-33-22-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-07-15 09:33, Support Team said: 這裡可以轉換系統語言
at 2019-07-15 09:35, Andy. said: 另外, 想問如何編制一些基本的account reports呢?
at 2019-07-15 09:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/db49766aadea8926a6c7ac0b07509a632d99ed03/2019-07-15_17-36-17-1_則新訊息_-_Google_Chrome.png
at 2019-07-15 09:36, Support Team said: 這裡查看報表
at 2019-07-15 09:39, Andy. said: 我找不到這個list, 請問是在哪區的呢?
at 2019-07-15 09:39, Support Team said: 運作專區
at 2019-07-15 09:40, Andy. said: 找到了!
at 2019-07-15 09:42, Andy. said: 另外, 我會不會看到那些記錄/入數是那位使用者入的呢?
at 2019-07-15 09:44, Support Team said: 運作專區裡,各個單據的記錄有一欄是操作員,可以查看該單據由哪個用戶建立或修改過
at 2019-07-15 09:48, Andy. said: 明白, 現在清楚很多了! 我暫時沒有問題了, 謝謝你

2019-07-16-Chat transcript on coweasy.com started on Tuesday,-0666.json

at 2019-07-16 04:11, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d2d46f586c576ebfb4814f8/v/f2d06af5e197da544e5301578c6b5dab4ba0a2c8/image.png
at 2019-07-16 04:11, jw-we@jemswin.com. said: 我選這個功能,但沒有資料印出來
at 2019-07-16 04:14, Support Team said: 第2,4張是顯示 通信地址第3行
at 2019-07-16 04:14, Support Team said: 第1,3張顯示 送貨地址第3行
at 2019-07-16 04:14, jw-we@jemswin.com. said: 我每一行都打哂WOR
at 2019-07-16 04:15, Support Team said: 第2,4張是顯示 通信地址第3行第1,3張是顯示 送貨地址第3行
at 2019-07-16 04:15, Support Team said: 通信地址第3行 有沒有輸入?
at 2019-07-16 04:16, jw-we@jemswin.com. said: 你再睇睇我的CAP 圖,4行寫哂字的
at 2019-07-16 04:16, Support Team said: 你的截圖只看到送貨地址
at 2019-07-16 04:16, Support Team said: 第2,4張是顯示 通信地址第3行
at 2019-07-16 04:17, jw-we@jemswin.com. said: 就是送貨地址沒有顯示收貨人資料啊~
at 2019-07-16 04:17, Support Team said: 第2,4張是顯示 通信地址第3行
at 2019-07-16 04:18, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d2d46f586c576ebfb4814f8/v/fe87faa6d8c3c570ba1e26089a61efe2c433bbaf/image.png
at 2019-07-16 04:18, Support Team said: 通信地址
at 2019-07-16 04:18, jw-we@jemswin.com. said: 通訊地址無事,是送貨地址出問題
at 2019-07-16 04:18, jw-we@jemswin.com. said: 我圈出來的是送貨地址....
at 2019-07-16 04:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c16306226dd0c43c85d887b42abf9cbbcc233aa5/2019-07-16_12-18-42.png
at 2019-07-16 04:19, Support Team said: 第2,4張是顯示 通信地址第3行
at 2019-07-16 04:19, Support Team said: 第2,4張,是否也要統一顯示 送貨地址第3行?
at 2019-07-16 04:20, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d2d46f586c576ebfb4814f8/v/cbf119652c09bb93e5cdfe92720279a8166b8fcd/image.png
at 2019-07-16 04:20, jw-we@jemswin.com. said: 我想全部我打的字,都顯示出來~ 因或會每次收貨人也不同的。
at 2019-07-16 04:21, jw-we@jemswin.com. said: 宜家我通訊地址無打野,但要在系統預先入定,好煩!
at 2019-07-16 04:22, jw-we@jemswin.com. said: 我地出單係以每個ORDER計算,就算公司名一樣,人名都唔會一樣的 (跟單人不相同)
at 2019-07-16 04:24, Support Team said: 1: 採購合同2: 自定表格23: 振盛採購合同4: 自定採購訂單4這4張,右邊聯絡人這欄第2(自定表格2),4(自定採購訂單4)張是顯示 通信地址第3行第1(採購合同),3(振盛採購合同)張是顯示 送貨地址第3行
at 2019-07-16 04:25, Support Team said: 第2,4張,是否也要統一顯示 送貨地址第3行?
at 2019-07-16 04:25, jw-we@jemswin.com. said: 嘩~ 乜分到咁
at 2019-07-16 04:26, jw-we@jemswin.com. said: 我剛剛選自訂表格4,都無沒有印收貨人資料
at 2019-07-16 04:26, jw-we@jemswin.com. said: 自訂採購訂單4
at 2019-07-16 04:27, jw-we@jemswin.com. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d2d46f586c576ebfb4814f8/v/47b92558f7471449b6725d58dda56d4e4773d84f/image.png
at 2019-07-16 04:27, Support Team said: 同事檢查過你們的模板,第2 和 4 應該是一樣的
at 2019-07-16 04:28, jw-we@jemswin.com. said: :sleeping:
at 2019-07-16 04:28, jw-we@jemswin.com. said: 咁可以點做呢?
at 2019-07-16 04:29, jw-we@jemswin.com. said: 個SETTING 咁奇怪GA,有得輸入無得顯示
at 2019-07-16 04:29, Support Team said: 請問這些模板樣式是那位同事處理的?
at 2019-07-16 04:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2782e2536e038a8620b26d92f831216011e8da02/2019-07-16_12-29-28-PO_radModifyForm2.mrt_-_Designer.png
at 2019-07-16 04:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a525d20ea556d1b50a06e3dda6ae90c1a33b4af0/2019-07-16_12-29-47-Text_Editor.png
at 2019-07-16 04:30, jw-we@jemswin.com. said: JOHN MAK, 是經理
at 2019-07-16 04:31, jw-we@jemswin.com. said: 我跟他說明就可以了?
at 2019-07-16 04:31, Support Team said: 這些應該是你們做好第一張模板,之後複製到2,3,4有些有改,有些沒有改
at 2019-07-16 04:31, Support Team said: 是的,上面2副截圖
at 2019-07-16 04:31, jw-we@jemswin.com. said: 好的。我去通知他

2019-07-16-Chat transcript on coweasy.com started on Tuesday,-0667.json

at 2019-07-16 02:22, account. said: 我可以把自己作的 EXCEL 日記帳 拋到系統理嗎
at 2019-07-16 02:23, Support Team said: 是根據銀行月結單輸入嗎?
at 2019-07-16 02:23, account. said: 對
at 2019-07-16 02:23, Support Team said: 可以上傳到系統
at 2019-07-16 02:24, account. said: 怎摸弄
at 2019-07-16 02:24, account. said: 怎麼弄
at 2019-07-16 02:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9f857a312a74ed4a23453db322bf0b0e96ee90da/image.png
at 2019-07-16 02:25, Support Team said: 會計>銀行月結單輸入>EXCEL匯入
at 2019-07-16 02:26, Support Team said: EXCEL表是依我們格式嗎?
at 2019-07-16 02:27, Support Team said: 需要是我們格式
at 2019-07-16 02:27, account. said: 不是耶
at 2019-07-16 02:27, account. said: 只能逐筆key
at 2019-07-16 02:28, Support Team said: 那要先下載EXCEL模板,再剪貼至我們的格式
at 2019-07-16 02:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/59d050039e4152fa283304bd3d6347451c790643/image.png
at 2019-07-16 02:31, Support Team said: 進入EXCEL匯入後, 在左下角有空白模板,可先下載,然後剪貼你EXCEL表的資料到我們的模板
at 2019-07-16 02:56, account. said: import 是甚麼
at 2019-07-16 02:56, Support Team said: 匯入
at 2019-07-16 03:03, account. said: 她說模板格式不正確耶
at 2019-07-16 03:04, Support Team said: 可否CAP圖看看是什麼畫面?
at 2019-07-16 03:05, account. said: 你是說我要匯入表格嗎
at 2019-07-16 03:05, account. said: 它要我下載新模板
at 2019-07-16 03:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6ac5f2fc3afb2fd9f4a4d82543b3828ffc9c64fa/image.png
at 2019-07-16 03:06, Support Team said: 左下角要下載空白模板
at 2019-07-16 03:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5bb25c3f328baec0425e499b86cfbb0c68fd555d/image.png
at 2019-07-16 03:07, Support Team said: 下載後是這樣
at 2019-07-16 03:08, account. said: 看到了 可是怎麼用
at 2019-07-16 03:08, Support Team said: 要先揀銀行戶口
at 2019-07-16 03:09, Support Team said: 再按第一條ENTRY日期
at 2019-07-16 03:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8a8e30fc2fab32855993b2050b5b0e41e8f303a4/image.png
at 2019-07-16 03:10, Support Team said: 再按以上欄位輸入資料及揀選會計科目
at 2019-07-16 03:24, account. said: 可是銀行戶口是美國銀行啊
at 2019-07-16 03:25, Support Team said: 那可在銀行戶口揀美元戶口
at 2019-07-16 03:25, Support Team said: 再於貨幣入USD
at 2019-07-16 03:29, account. said: 可是我没找到我們這個美國銀行戶口
at 2019-07-16 03:29, account. said: 好像沒辦法
at 2019-07-16 03:29, Support Team said: 要先在會計科目表加番該戶口
at 2019-07-16 03:30, account. said: 我試試
at 2019-07-16 03:34, account. said: 我剛想到我的日記帳已作會科了 在 EXCEL 表上
at 2019-07-16 03:35, account. said: 這是外部表
at 2019-07-16 03:36, Support Team said: 那有沒有剪貼在我們格式的EXCEL表上?
at 2019-07-16 03:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/23dbf933509dd6c68de269fed1135f100c7262d3/image.png
at 2019-07-16 03:37, Support Team said: 我們的EXCEL FORMAT是這樣
at 2019-07-16 03:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3556246572c433bb4445cc16b851eb81cbf9cc44/image.png
at 2019-07-16 03:38, Support Team said: 先在黃格選擇銀行戶口
at 2019-07-16 03:38, Support Team said: 日期為月頭日期或第一項ENTRY日期
at 2019-07-16 03:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ffe01aee381a7e2670a290aa94b9b2454e4b087a/image.png
at 2019-07-16 03:39, Support Team said: 然後按上列欄位輸入資料
at 2019-07-16 03:44, Support Team said: 支出入負數
at 2019-07-16 03:44, Support Team said: 收入入正數
at 2019-07-16 03:50, account. said: 沒有剪貼 剪貼不上去
at 2019-07-16 03:52, Support Team said: 要啟用EXCEL的編輯功能
at 2019-07-16 03:54, account. said: 對不起剛剛電腦跑掉畫面
at 2019-07-16 03:54, Support Team said: 要啟用EXCEL的編輯功能
at 2019-07-16 04:00, account. said: 我的EXCEL表無法拋轉進系統
at 2019-07-16 04:00, account. said: 我剛剛試過了
at 2019-07-16 04:01, account. said: 不行耶
at 2019-07-16 04:01, account. said: 格式不合
at 2019-07-16 04:02, account. said: 我只能逐筆key 入
at 2019-07-16 04:04, account. said: 台灣會計系統 可以把檔案上傳再作轉檔即可
at 2019-07-16 04:05, account. said: 你們這裏技術問題不行
at 2019-07-16 04:05, account. said: 我只能 逐筆 key
at 2019-07-16 04:10, Support Team said: 那我們可利用TEAMVIWER作示範給你嗎?
at 2019-07-16 04:17, account. said: 好
at 2019-07-16 04:19, account. said: 為何支援費用產生
at 2019-07-16 04:20, Support Team said: 你們公司是否在香港或是台灣,如是外國可否有WHATSAPP或WECHAT帳號,可利用語音通話
at 2019-07-16 04:21, account. said: 我門˙公司在香港
at 2019-07-16 04:22, account. said: 如果是語音通話支援要收費就不用了
at 2019-07-16 04:22, Support Team said: 有沒有聯絡電話,我們可約定星期五致電給你
at 2019-07-16 04:22, Support Team said: 由於目前您透過這間公司查詢是沒有支援服務,但我們知道你有其他關聯公司已付支援服務,所以目前是免費提供服務給你的,不用擔心
at 2019-07-16 04:24, account. said: 好
at 2019-07-16 04:24, account. said: 確切時間我在跟你們說
at 2019-07-16 04:26, account. said: 不過你門家雲端連線很穩定 不會斷訊 這點很不錯
at 2019-07-16 04:26, account. said: 這點很不錯
at 2019-07-16 04:27, Support Team said: 謝謝你, 如有確實時間可通知我們
at 2019-07-16 04:28, account. said: 好 操作面的 問題 只要學就會了 謝謝 我時間確定跟你們說
at 2019-07-16 04:54, account. said: 如果K入的傳票是中文的 可以變英文嗎
at 2019-07-16 04:56, Support Team said: 如果傳票有入中英文,就可以轉相關語言
at 2019-07-16 04:57, Support Team said: 如只入其中一種語言,就不可以
at 2019-07-16 04:57, Support Team said: 而說明則不可以轉語言
at 2019-07-16 04:58, account. said: 一個日期 打一張嗎 還是不同日期打一張傳票
at 2019-07-16 04:58, Support Team said: 一個ENTRY打一張
at 2019-07-16 04:59, Support Team said: 其他會計輸入要兩條ENTRIES, 1 DR 1CR
at 2019-07-16 05:00, account. said: 我知了

2019-07-16-Chat transcript on coweasy.com started on Tuesday,-0668.json

at 2019-07-16 05:57, Williams. said: Hi, as I may forgot, just put a note
at 2019-07-16 05:58, Williams. said: If it is 2 currency in 庫存
at 2019-07-16 05:59, Williams. said: Seems like I cant pick different 單價
at 2019-07-16 06:00, Williams. said: when different 庫存 with different Currency
at 2019-07-16 06:01, Williams. said: when I setting up a new invoice, 庫存 not select able
at 2019-07-16 06:02, Support Team said: only one currency can be shown in the invoice
at 2019-07-16 06:02, Williams. said: first time to use, may be I make some mistakes
at 2019-07-16 06:02, Support Team said: even you inputted different currency in different warehouse
at 2019-07-16 06:02, Williams. said: I know it is only one currency
at 2019-07-16 06:04, Williams. said: I mean in the other invoice different stock, different product, I can find the pre set currency from the selection
at 2019-07-16 06:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6472862948cef69bad16021462500c3689586c3f/image.png
at 2019-07-16 06:06, Williams. said: you can find out my 庫存 I006 is mark as currency 002 VND, I can, But I seyp new invoice I can pick any
at 2019-07-16 06:06, Support Team said: please press "無" KEY
at 2019-07-16 06:07, Williams. said: for edit ?
at 2019-07-16 06:07, Williams. said: you can find out my 庫存 I006
at 2019-07-16 06:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3c0697e3fbc327f7321e86b8078464a747ab5d3a/image.png
at 2019-07-16 06:08, Williams. said: but the ivoice can not complete, how can I press ?

2019-07-16-Chat transcript on coweasy.com started on Tuesday,-0669.json

at 2019-07-16 06:10, Support Team said: This button is pressed before the invoice is saved
at 2019-07-16 06:10, Williams. said: I try make a new one
at 2019-07-16 06:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85bf8957b72329f59e75ff16e64eca3ba4900b50/image.png
at 2019-07-16 06:12, Support Team said: you will see one column "地區"
at 2019-07-16 06:12, Williams. said: that what I been done
at 2019-07-16 06:19, Williams. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d2d5a0a86c576ebfb93d670/v/bf59f640f7983b99387e83e0421f389a3b7a6a7f/ice_screenshot_20190716-141820.png
at 2019-07-16 06:19, Williams. said: "地區" been done
at 2019-07-16 06:22, Williams. said: what it show is the last invoice price, not the price I setup in the store
at 2019-07-16 06:23, Williams. said: I may got some misunderstand
at 2019-07-16 06:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f9d8eebe4400c7c649af189d40a76face1729cc2/2019-07-16_14-24-32-庫存_-_Google_Chrome.png
at 2019-07-16 06:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e3388acc5bc6535c876b1ece16b7d916c2abbdd/2019-07-16_14-24-53-庫存_-_Google_Chrome.png
at 2019-07-16 06:26, Support Team said: 這裡預設了價錢?

2019-07-16-Chat transcript on coweasy.com started on Tuesday,-0671.json

at 2019-07-16 06:06, account. said: 我打傳票時 需要用英文的會科
at 2019-07-16 06:08, account. said: 但是在在設置會科有設英文的 我在傳票登錄上 可以變英文的
at 2019-07-16 06:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d8e53efc352adbf6f9256874c3099d38142edfd9/2019-07-16_14-08-49-1_則新訊息_-_Google_Chrome.png
at 2019-07-16 06:11, Support Team said: 科目有輸入中英文
at 2019-07-16 06:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/53036843434dcef211b2efbd742095b0bd96b6eb/2019-07-16_14-09-33-Accounting_Journal_-_Google_Chrome.png
at 2019-07-16 06:12, account. said: 有
at 2019-07-16 06:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a7bc99a395657f6c3428a077d9561b8c174aea1d/2019-07-16_14-09-47-會計傳票_-_Google_Chrome.png
at 2019-07-16 06:12, Support Team said: 不同語言界面就會顯示相應語言的名稱
at 2019-07-16 06:13, account. said: 所以 我現在中文介面上打傳票 是無法變成英文的嗎
at 2019-07-16 06:14, Support Team said: 說明是不會轉的
at 2019-07-16 06:14, Support Team said: 系統不會改變用戶輸入的資料
at 2019-07-16 06:14, account. said: 那我要如何把變成英文
at 2019-07-16 06:15, Support Team said: 說明這些資料,用戶可以輸入中英對照
at 2019-07-16 06:17, account. said: 所以我可以在中文介面打傳票 但是在英文介面上可以列印出英文傳票嗎
at 2019-07-16 06:17, Support Team said: 是的
at 2019-07-16 06:18, account. said: 喔 好 那我就沒問題了
at 2019-07-16 06:21, account. said: 因為我輸入的傳票是中文 美國人看不懂 我要確認到它可以她在我會計記錄輸入 可以看到英文

2019-07-16-Chat transcript on coweasy.com started on Tuesday,-0672.json

at 2019-07-16 07:48, Support Team said: 019-07-16_14-24-32-庫存_-_Google_Chrome.png5.61KB png 2019-07-16_14-24-53-庫存_-_Google_Chrome.png18.72KB png 14:26這裡預設了價錢?
at 2019-07-16 07:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4fb6632b147175f9e43eee9553d95bab0671a0cb/圖片.png
at 2019-07-16 07:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de42e3d4d6d09c1c9bfafbaef099876582a0b171/圖片.png
at 2019-07-16 07:49, Williams. said: 建議零售價
at 2019-07-16 07:50, Support Team said: 建議零售價 也會顯示,這個產品有輸入?
at 2019-07-16 07:50, Williams. said: may I have your support wechat contact ? my typeing is super slow, can leave you voice message ?
at 2019-07-16 07:56, Williams. said: the 建議零售價 been set up 2nd currency, and it cant select when I create new invoice
at 2019-07-16 07:57, Williams. said: Or I need log out and log in agan can help ?
at 2019-07-16 08:01, Support Team said: 發票的貨幣和產品預設的貨幣一樣?
at 2019-07-16 08:01, Support Team said: 如不同,系統會折算為發票的貨幣,也會顯示的
at 2019-07-16 08:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/06be6f1470fb4f5cde890cda11902237d66ccf6f/2019-07-16_16-01-47-庫存_-_Google_Chrome.png
at 2019-07-16 08:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/97945be3e81f3aa56dc9e59aeb608941a6f103a6/2019-07-16_16-01-53-庫存_-_Google_Chrome.png
at 2019-07-16 08:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f490d2e061ecc7a83be500768d9725b239f1f32e/2019-07-16_16-02-18-銷售(出貨)_-_Google_Chrome.png
at 2019-07-16 08:04, Williams. said: I may missing some things
at 2019-07-16 08:05, Williams. said: I setup in storage and invoice, where can I setup product price?
at 2019-07-16 08:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fbddb031022187d7fea67b0f7c34e350122ca178/2019-07-16_16-05-41-(主頁)_庫存_-_Google_Chrome.png
at 2019-07-16 08:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/924a28110ac2d36bf795003cb35c30d791ad0c99/2019-07-16_16-05-58-庫存_-_Google_Chrome.png
at 2019-07-16 08:06, Williams. said: thats what I did
at 2019-07-16 08:07, Williams. said: both 建議零售價 and 批發價need setup ?
at 2019-07-16 08:08, Support Team said: 不用的,銷售發票預設使用 批發價,下拉也可以選零售價
at 2019-07-16 08:09, Williams. said: you got support wechat account ?
at 2019-07-16 08:10, Support Team said: 關於wechat,請問可否提供 wechat ID,我們轉交給同事加聯絡人
at 2019-07-16 08:10, Support Team said: 是有的,但我們需要一至兩個工作天時間與微信支援團隊跟進,所以大概下星期初便可以為你開通用微信支援
at 2019-07-16 08:11, Williams. said: someone been call me yestaurday
at 2019-07-16 08:11, Williams. said: no worry, I bok a tutor tomorrow
at 2019-07-16 08:12, Williams. said: 麻煩妳了
at 2019-07-16 08:12, Support Team said: 是的,昨天是銷售團隊直接聯絡你,但支援方面,我們是需要另一支支援團隊提供支援

2019-07-17-Chat transcript on coweasy.com started on Wednesda-0676.json

at 2019-07-17 04:17, CEO. said: 我註冊了 請問首次登入密碼是甚麼
at 2019-07-17 04:17, Support Team said: 註冊後,系統會發出一封激活電郵,用戶需點擊激活鏈接以啟動帳戶,並設置登入密碼
如果收不到,有可能電郵傳送至垃圾郵箱

2019-07-17-Chat transcript on coweasy.com started on Wednesda-0677.json

at 2019-07-17 04:01, CBF-Accounts. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d2e91fe86c576ebfb9a082a/v/c64254dd4b09aebfed7dbcb3d5803c0b8cffc211/image.png
at 2019-07-17 04:02, CBF-Accounts. said: 請問發票日期前收訂金, 怎樣做?
at 2019-07-17 04:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/68e4cdfcaf3580c7f4a983ea2022d518877e5ae5/-58-20-銷售(出貨).png
at 2019-07-17 04:03, Support Team said: 請參考發票頁面,常問問題的 客戶按金
at 2019-07-17 04:47, CBF-Accounts. said: 收訂金後, 怎樣開發票收餘數?
at 2019-07-17 04:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3f1167d43e04d349c759237c8dbb71e9532939a1/image.png
at 2019-07-17 04:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fd03478d980d5080c4e09e139016c596dd6dbc72/image.png
at 2019-07-17 04:52, CBF-Accounts. said: 即是怎樣入數?用哪個介面???
at 2019-07-17 04:53, Support Team said: 請參考發票頁面,常問問題的 客戶按金
at 2019-07-17 04:55, CBF-Accounts. said: 巳參巧
at 2019-07-17 04:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/680ee6552a27b22e9809cb29bc2c711b572b7d5f/圖片.png
at 2019-07-17 04:58, Support Team said: 在發票扣減按金

2019-07-17-Chat transcript on coweasy.com started on Wednesda-0679.json

at 2019-07-17 06:04, CBF-Accounts. said: 唔好意思! 剛才我問入訂金的資料, 吃飯回來後沒有了記錄, 怎樣找回?
at 2019-07-17 06:04, Support Team said: 12:58圖片.png65.52KB png 在發票扣減按金
at 2019-07-17 06:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d5e5d20cb9ee55e559acc060d375b6319bb3d180/圖片.png
at 2019-07-17 06:22, CBF-Accounts. said: 訂金和結餘, 要開兩張發票嗎?
at 2019-07-17 06:37, Support Team said: 是的

2019-07-17-Chat transcript on coweasy.com started on Wednesda-0681.json

at 2019-07-17 06:54, CEO. said: 請問如果我們企業是採取先收全款再分次提供服務的話,應該如何入賬?
at 2019-07-17 06:58, Support Team said: 這個情況可以當作先收取全數按金處理
at 2019-07-17 06:59, Support Team said: 詳情你先可看看發票的輸入介面右方的,常問問題,收取按金標題,看看

2019-07-17-Chat transcript on coweasy.com started on Wednesda-0682.json

at 2019-07-17 07:14, Gibson Wong. said: 你好,請問有冇formula計depreciation?
at 2019-07-17 07:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5a78fc09ab63cd3fabaa24d6f13470e48f4295c2/2019-07-17_15-15-00-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-07-17 07:16, Support Team said: 這裡可以出折舊report
at 2019-07-17 07:18, Gibson Wong. said: 如何set asset nature?
at 2019-07-17 07:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/375f584de09ead4108b564674050aa1fe1c6edb5/2019-07-17_15-21-39-固定資產性質_-_建立_-_Google_Chrome.png
at 2019-07-17 07:22, Support Team said: 所有欄位都要填

2019-07-17-Chat transcript on coweasy.com started on Wednesda-0683.json

at 2019-07-17 07:23, V1563343711557514 said: I am the university student, now I am doing a assignment of the AIS. Can I ask you some information about the system to finish my assignment?
at 2019-07-17 07:25, Support Team said: Ic, what is your university?
at 2019-07-17 07:25, V1563343711557514 said: the Chinese University of Hong Kong
at 2019-07-17 07:27, Support Team said: And your name is ?
at 2019-07-17 07:34, V1563343711557514 said: Peter
at 2019-07-17 07:38, Support Team said: As we're normally supporting our existing clients, you may try to ask a bit that we hope we could answer accordingly.
at 2019-07-17 07:58, V1563343711557514 said: I wonder ask could the system help to handle revenue recognition for service-sector company and how? Since I see the system function mainly focus on the sales and purchase.
at 2019-07-17 08:00, Support Team said: actually, under our Company Cloud model, it is handling service industry company

2019-07-17-Chat transcript on coweasy.com started on Wednesda-0685.json

at 2019-07-17 07:52, Ruby. said: Hi, 您好! 我想建立應收賬及應付賬, 如何進行?
at 2019-07-17 07:56, Support Team said: 系統預設有AR AP科目,不用設置出發票/採購單或收款/付款時,會自動入在該客戶/供應商
at 2019-07-17 07:56, Ruby. said: 哦!
at 2019-07-17 07:58, Ruby. said: 在報價單板面入面, 如何加入QTY 欄
at 2019-07-17 07:59, Support Team said: 你註冊的是小企雲,沒有產品/庫存功能
at 2019-07-17 08:00, Support Team said: 相關產品資料,只能在說明/備註欄位輸入
at 2019-07-17 08:00, Support Team said: 或者另外註冊企業雲,企業雲才有產品功能
at 2019-07-17 08:04, Ruby. said: 即是報價單功能是報不到數量?
at 2019-07-17 08:04, Support Team said: 是的
at 2019-07-17 08:04, Support Team said: 企業雲才有產品功能
at 2019-07-17 08:11, Ruby. said: AR / AP 會分別顯示各個客戶的購貨記錄嗎?
at 2019-07-17 08:11, Support Team said: 可以在銷售報表查看記錄

2019-07-17-Chat transcript on coweasy.com started on Wednesda-0686.json

at 2019-07-17 08:39, Andy. said: 你好, 請問如果公司有其他聯營公司之類的, 是否每間公司j都需要個別購買COW EASY戶口呢?
at 2019-07-17 08:41, Support Team said: 是的,一個戶口只應該輸入一間公司的數
at 2019-07-17 08:43, Support Team said: 如訂購戶口的數目較多,可以有折扣請問可否留聯絡,可以轉交給銷售同事跟進
at 2019-07-17 08:43, Andy. said: 如果分別購買了戶口, 那麼這幾間公司的數如要做consolidation 或 cross reference , 可以做到嗎?
at 2019-07-17 08:46, Support Team said: CowEasy 並沒有 consolidation 的功能
at 2019-07-17 08:46, Support Team said: 每個賬戶都是獨立出該賬戶的財務報表
at 2019-07-17 08:48, Andy. said: 如訂購戶口的數目較多,可以有折扣請問可否留聯絡,可以轉交給銷售同事跟進如訂購戶口的數目較多,可以有折扣請問可否留聯絡,可以轉交給銷售同事跟進 <== 這個是我作為會計職員先查問一下的. 我知老闆是有數間聯繫公司, 但他想如何處理還未有交待, 有需要的時候再請他跟你們聯絡
at 2019-07-17 08:51, Andy. said: 另外 因為公司是新開始的, 所以暫時還有一些會計上的資料未有定案。想請問 COWEASY 這個SYSTEM中有沒有什麼欄位/項目是一經輸入便無法更改的呢?
at 2019-07-17 08:52, Support Team said: 一般是編號這些欄位不能修改
at 2019-07-17 08:52, Support Team said: 另外就是發票,輸入了收款後也不能修改
at 2019-07-17 08:56, Andy. said: 一般是編號這些欄位不能修改 <== 是所有項目的編號嗎? 如輸入後必要更改的話, 可以找你們協助嗎?
at 2019-07-17 08:56, Support Team said: 例如發票編號,報價單編號,這些單據的編號,出了單就不能修改
at 2019-07-17 08:57, Support Team said: 而客戶編號,產品編號,這些item的編號,新item在使用前還可以修改
at 2019-07-17 08:59, Support Team said: 用戶輸入的數據,我們是不可以更改的
at 2019-07-17 09:01, Andy. said: 明白. 因為不
at 2019-07-17 09:04, Andy. said: 另外, 財政年度完結後, 要不要重新建立新財政年度的會計科目和年始餘額呢? 舊財政年度的資料可隨時翻查嗎?
at 2019-07-17 09:05, Support Team said: 不用建立新年度,數據是一直累計的,可以查看舊資料
at 2019-07-17 09:07, Andy. said: 明白. 我暫時沒有其他問題了, 謝謝你

2019-07-17-Chat transcript on coweasy.com started on Wednesda-0687.json

at 2019-07-17 09:29, May. said: 請問我有個附屬戶口, 可唔可以他只係用到銷售個part, 其他item 沒有權限係附屬戶口
at 2019-07-17 09:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cbd79ddee23f3c3531e29e4483881bfbbc72b4bb/49_07-Main.png
at 2019-07-17 09:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9ba33ea0f1db88240b6357de9b422b90b3250db3/-25-06-用戶管理.png
at 2019-07-17 09:30, Support Team said: 管理員可以設置其他用戶的權限
at 2019-07-17 09:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cba7b1f7d6bb5b0d3254da12c267d2f6d481eb02/-25-29-權限.png
at 2019-07-17 09:31, Support Team said: 不tick就入不到該頁面或不能進行該操作
at 2019-07-17 09:32, May. said: 收到, 我試試

2019-07-18-Chat transcript on coweasy.com started on Thursday-0688.json

at 2019-07-18 02:28, Gibson Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d2fd91986c576ebfb90a154/v/8cb5841c28f4e9112dd138d420f6df05a2dba328/image.png
at 2019-07-18 02:29, Gibson Wong. said: 你好,想請問點解Net Current asset嗰數係current asset + 正數current liabilities?
at 2019-07-18 02:32, Support Team said: 這個report的 Net Current asset = current asset - current liabilities
at 2019-07-18 02:33, Support Team said: 可以按current liabilities的科目查看general ledger

2019-07-18-Chat transcript on coweasy.com started on Thursday-0689.json

at 2019-07-18 03:51, Ruby. said: 我司是工廠, 沒有門市, 沒有分廠. 應該用那項服務比較合適? 並且,需要報價及發圖樣
at 2019-07-18 03:52, Support Team said: 有沒有需要庫存功能?
at 2019-07-18 03:52, Ruby. said: 不需
at 2019-07-18 03:54, Support Team said: 會否需要產品資料,多貨幣或店鋪分析 功能?
at 2019-07-18 03:54, Ruby. said: 不需
at 2019-07-18 03:56, Support Team said: 小企雲就適合
at 2019-07-18 04:00, Ruby. said: 但小企雲內報價單不會有數量顯示, 報價時,我們需要說明數量給客户的
at 2019-07-18 04:02, Support Team said: 小企雲是沒有數量顯示, 如要打數量,要在"說明"一欄加上, 而企業雲則可輸入產品數量
at 2019-07-18 04:04, Ruby. said: 即是企業雲比較好
at 2019-07-18 04:05, Support Team said: 是企業雲才有產品資料及數量可輸入
at 2019-07-18 04:06, Ruby. said: 額外用户是指可以做另一公司的數嗎?
at 2019-07-18 04:07, Support Team said: 是另一用戶可同時進入同一公司EDIT 該ACCOUNT
at 2019-07-18 04:08, Ruby. said: 哦! 明白, 謝謝!

2019-07-18-Chat transcript on coweasy.com started on Thursday-0690.json

at 2019-07-18 03:37, Tina Tang. said: 銷售發票我弄完了,現在跟銀行的收款進行核對,需要怎麼操作呢?在收款/銷售退回這個界面處理嗎?
at 2019-07-18 03:38, Support Team said: 是的,
at 2019-07-18 03:42, Support Team said: 同一個客可一次收數張單的錢
at 2019-07-18 03:43, Support Team said: 但不同客收不同錢要每張做

2019-07-18-Chat transcript on coweasy.com started on Thursday-0691.json

at 2019-07-18 03:49, CBF-Accounts. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d2fd77086c576ebfb747643/v/d5164183567ba686728e0ea8bc12a03fe2adcc2b/image.png
at 2019-07-18 03:49, CBF-Accounts. said: 有欄位入支票號碼?
at 2019-07-18 03:50, Support Team said: Description 一欄可入支票號碼
at 2019-07-18 04:26, CBF-Accounts. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d2fd77086c576ebfb747643/v/e29c90aeae788dcfb4fa62d9042c910d26480be7/image.png
at 2019-07-18 04:27, CBF-Accounts. said: 請問description沒有顯示?
at 2019-07-18 04:27, CBF-Accounts. said: 也沒有Transaction No.?
at 2019-07-18 04:38, Support Team said: 你需要輸入一條TRANSACTION 才可SHOW到
at 2019-07-18 04:39, CBF-Accounts. said: 巳入, 否刖也不會有銀碼!
at 2019-07-18 04:40, Support Team said: 你只顯示了B/F 和C/F 的數, 期間沒有輸入TRANSACTION
at 2019-07-18 04:43, Support Team said: 當輸入票紀錄之後,該 紀錄會顯示傳票編號和相關的說明的,你可輸入後看看

2019-07-18-Chat transcript on coweasy.com started on Thursday-0692.json

at 2019-07-18 04:19, Miss Ho / Kenny Lam. said: 現在轉了小企雲,操作上有否太改動?
at 2019-07-18 04:21, Support Team said: 小企雲,多了銷售,採購,薪酬/支出功能
at 2019-07-18 04:24, Miss Ho / Kenny Lam. said: 但之前提過我地只係想要用BANK ACC 同現金簿,我都係未明點樣入啲數
at 2019-07-18 04:27, Support Team said: 只需在銀行月結單輸入便可
at 2019-07-18 04:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c04725e5e073be79296f3f420a82af9f69f348ab/image.png
at 2019-07-18 04:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7db1bdaec26d00245a8970f9e09ca9e32047a3bf/image.png
at 2019-07-18 04:29, Support Team said: 先揀銀行戶口
at 2019-07-18 04:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/21dd96c27a59c064c9e51576092a93b4d0dedc87/image.png
at 2019-07-18 04:31, Support Team said: 然後按這些欄位輸入
at 2019-07-18 04:31, Miss Ho / Kenny Lam. said: 我都入唔到落現金帳
at 2019-07-18 04:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/259c2fa274515c8dd37a928a59eca14c04cc99da/image.png
at 2019-07-18 04:32, Support Team said: 薪酬及支出
at 2019-07-18 04:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e1ed7288e1ef64e208673e4ba632704cc7574eb4/image.png
at 2019-07-18 04:35, Miss Ho / Kenny Lam. said: OK,假設我係BANK拎10K出黎,我係現金帳點入宜條數?
at 2019-07-18 04:37, Miss Ho / Kenny Lam. said: 銀行支出我知係月結到輸入,咁我現金帳點入反宜條數?
at 2019-07-18 04:39, Support Team said: 是否DIRECTOR DRAWING CASH?
at 2019-07-18 04:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fe683e4bd01a98a1e68fa8dc9d9365f4a143a254/image.png
at 2019-07-18 04:44, Miss Ho / Kenny Lam. said: 不如咁,我唔係好識會計,我講情況你知,你幫我睇睇點入數,你舉埋例子比我,等我容易明啲,咁好冇?
at 2019-07-18 04:45, Support Team said: DR CASH CR BANK 是上圖般入法
at 2019-07-18 04:45, Miss Ho / Kenny Lam. said: 嗯嗯
at 2019-07-18 04:46, Miss Ho / Kenny Lam. said: 但點解我現金帳見唔到呢?
at 2019-07-18 04:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f19a2278132b4e6822fbb68e05f176a6aaeaa792/image.png
at 2019-07-18 04:49, Support Team said: 都可在銀行月結單輸入找到現金戶口
at 2019-07-18 04:49, Support Team said: 或在其他會計輸入做
at 2019-07-18 05:14, Miss Ho / Kenny Lam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d2ff2f186c576ebfb48a29d/v/12915345f0e0efc3e83002200ad907f0b2c3558d/WhatsApp_Image_2019-07-18_at_1.12.44_PM.jpeg
at 2019-07-18 05:15, Miss Ho / Kenny Lam. said: 這樣?
at 2019-07-18 05:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/79495491ce8dbc0298ddce51749db1515f91c69f/image.png
at 2019-07-18 05:17, Support Team said: 如是銀行過現金簿, 圓圈地方改CHART OF ACCOUNT 做CASH
at 2019-07-18 05:17, Support Team said: 第二行可刪除
at 2019-07-18 05:18, Support Team said: 因一行輸入已包括DR CASH CR BANK 的 DOUBLE ENTRY
at 2019-07-18 05:23, Miss Ho / Kenny Lam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d2ff2f186c576ebfb48a29d/v/e101383c7c4932e3f2e9e6930fc116381f29fa02/WhatsApp_Image_2019-07-18_at_1.22.44_PM.jpeg
at 2019-07-18 05:23, Miss Ho / Kenny Lam. said: 宜個係BANK BOOK?
at 2019-07-18 05:24, Miss Ho / Kenny Lam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d2ff2f186c576ebfb48a29d/v/d4a022ba355d3f8b3048685a83be77f59a1990cb/WhatsApp_Image_2019-07-18_at_1.22.44_PM_(1).jpeg
at 2019-07-18 05:24, Miss Ho / Kenny Lam. said: 宜個係CASH BOOK?
at 2019-07-18 05:24, Miss Ho / Kenny Lam. said: 係咪咁樣分
at 2019-07-18 05:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/051193c43afe0ec3e43e30e9ad61408d627fbc8f/image.png
at 2019-07-18 05:28, Support Team said: 這幅是對的
at 2019-07-18 05:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/02dfca35a5b8eb92c7247f9a2fda66957bd667b3/image.png
at 2019-07-18 05:28, Support Team said: 這幅是沒有用的,不用入
at 2019-07-18 05:31, Support Team said: >>但點解我現金帳見唔到呢?現金賑REPORT只可看到屬於現金的科目性質
at 2019-07-18 05:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d15cc7855c078c27064c62d91aaa1cbb0e09d49/未命名.png
at 2019-07-18 05:34, Miss Ho / Kenny Lam. said: 你直接教我,係BANK拎10K Cash出黎,我用宜10K現金支好多散數,你教我入
at 2019-07-18 05:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a6f229b2b89583cd6d6641368a363eeb51c0af35/圖片.png
at 2019-07-18 05:36, Support Team said: 這個就是由Bank 出數 10000,到現金
at 2019-07-18 05:36, Miss Ho / Kenny Lam. said: YES
at 2019-07-18 05:37, Miss Ho / Kenny Lam. said: 跟住呢?我要用宜10K支好多條散數
at 2019-07-18 05:37, Miss Ho / Kenny Lam. said: 咁我點入
at 2019-07-18 05:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a772e71034ebbd8d78d059c35f7c52d4b3074eb9/2019-07-18_13-39-53-銀行月結單輸入_-_Google_Chrome.png
at 2019-07-18 05:40, Support Team said: 1 選現金戶口2 每項支出入1行,選日期 支出科目,和出數幾多金額
at 2019-07-18 05:42, Miss Ho / Kenny Lam. said: 同一日條支數又點入
at 2019-07-18 05:42, Miss Ho / Kenny Lam. said: 幾條
at 2019-07-18 05:42, Support Team said: 日期選同一日就可以
at 2019-07-18 05:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9d97e660eb7f62d4efb3f7de296d5bdd53f80b3f/2019-07-18_13-43-21-銀行月結單輸入_-_Google_Chrome.png
at 2019-07-18 05:44, Support Team said: 如果是相關的,可以這裡按“+”,這樣會使用相同傳票編號

2019-07-18-Chat transcript on coweasy.com started on Thursday-0694.json

at 2019-07-18 07:26, Tina Tang. said: 我採購和銷售的單,付款和收款對應的都是銀行,那銀行月結單匯入的時候,科目是使用應收和應付嗎?
at 2019-07-18 07:27, Support Team said: 採購單和發票都是在會計模組輸入?
at 2019-07-18 07:27, Tina Tang. said: 運作專區銷售和採購裡匯入的
at 2019-07-18 07:28, Tina Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d301b8386c576ebfb3adc78/v/6532805bf70ed999d2d9d89bedcd154266f80daa/image.png
at 2019-07-18 07:28, Tina Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d301b8386c576ebfb3adc78/v/3dc00318588c6bc801de20c0332f92466e177b97/image.png
at 2019-07-18 07:28, Support Team said: 要在付款/收款 這裡入
at 2019-07-18 07:28, Tina Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d301b8386c576ebfb3adc78/v/72c9fe6e3027593d2d66d72bb4ac6a6b235aadd9/image.png
at 2019-07-18 07:29, Support Team said: 在這裡入發票/採購單,AR AP 會入在對應的客戶和供應商裡
at 2019-07-18 07:29, Support Team said: 而會計模組沒有客戶/供應商功能,不能對應地settle
at 2019-07-18 07:30, Tina Tang. said: 是我剛截圖的那裡?
at 2019-07-18 07:30, Support Team said: 是的
at 2019-07-18 07:32, Tina Tang. said: 那我銀行月結單匯入那裡要選擇科目?
at 2019-07-18 07:32, Support Team said: 如果在銀行月結單輸入,就不能對應地settle 客戶/供應商的 AR/AP
at 2019-07-18 07:33, Support Team said: 如只查看general ledger 或 balance sheet就沒有問題
at 2019-07-18 07:34, Support Team said: 但查看客戶/供應商往來 或者 賬齡報表 就不正確
at 2019-07-18 07:34, Support Team said: >>但查看客戶/供應商往來 或者 賬齡報表 就不正確如果這樣沒有問題,可以在月結單輸入
at 2019-07-18 07:35, Support Team said: 科目是選 AR AP
at 2019-07-18 07:37, Tina Tang. said: 那我只要選擇其一錄入就可以是嗎?
at 2019-07-18 07:39, Support Team said: 是的,不要重複輸入
at 2019-07-18 07:39, Tina Tang. said: 好的,我再試下
at 2019-07-18 07:50, Tina Tang. said: 那如果我在收款和付款那裡錄入了,銀行月結單這邊怎麼操作呢
at 2019-07-18 07:50, Support Team said: 不要重複輸入
at 2019-07-18 07:50, Support Team said: 收款和付款 已經debit/credit了 bank
at 2019-07-18 07:54, Tina Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d301b8386c576ebfb3adc78/v/277c2f3d06c440eb6dac4667efa67ff974c74507/image.png
at 2019-07-18 07:54, Tina Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d301b8386c576ebfb3adc78/v/6b7db24fe8e096191417a7254746887d120f4905/image.png
at 2019-07-18 07:56, Tina Tang. said: 銀行流水匯入的時候一定要填科目才可以匯入成功,我意思是我想在收款和付款這個模板弄,那銀行的科目就不能再填應收和應付了,就重複了是吧?那我銀行流水就無法匯入是嗎?
at 2019-07-18 07:58, Support Team said: 在收款和付款輸入了的,要在銀行月結單刪除再匯入
at 2019-07-18 07:58, Support Team said: 只保留其他部分才匯入
at 2019-07-18 08:00, Tina Tang. said: 知道了
at 2019-07-18 08:29, Tina Tang. said: 我在哪裡可以更改發票日期不在做賬年度的也可以允許匯入呢?
at 2019-07-18 08:31, Support Team said: 先查看你的凍結日期是否需要調整
at 2019-07-18 08:31, Support Team said: 首先在主頁 的左手邊
at 2019-07-18 08:32, Support Team said: 公司設定內的公司資料
at 2019-07-18 08:32, Support Team said: 查看一下
at 2019-07-18 08:33, Tina Tang. said: 調整凍結日期就可以了是嗎?
at 2019-07-18 08:34, Tina Tang. said: 更改不了凍結的日期
at 2019-07-18 08:39, Support Team said: 那先調整左邊的 開始日期
at 2019-07-18 08:42, Tina Tang. said: 調了之後,開始日期調不回來我做賬的開始日期了,這個有什麼影響嗎?

2019-07-18-Chat transcript on coweasy.com started on Thursday-0697.json

at 2019-07-18 08:47, CBF-Accounts. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d300b7c86c576ebfbfcfc50/v/9a5dc638e97e71299fb29f828c3c1d0a17911776/image.png
at 2019-07-18 08:48, CBF-Accounts. said: 由系統轉去excel, 銀碼全是零?
at 2019-07-18 08:48, Support Team said: 由於我們未能進入你的戶口,請問你,未轉excel 之前的頁面,可否截圖給我們看
at 2019-07-18 08:49, CBF-Accounts. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d300b7c86c576ebfbfcfc50/v/6b77d6b46e45c11037d33c375ed5bf9c73f394b6/image.png
at 2019-07-18 09:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e6662b380a7c11074168cac34cc5884f37a92b5/圖片.png
at 2019-07-18 09:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b7cc71d8d7c609ebc7de11e79489b7b6d22d0517/2019-07-18_17-34-58-General_Ledger_(2).xls_-_LibreOffice_Calc.png
at 2019-07-18 09:38, Support Team said: 總分類帳匯出,這裡是公式來的,會四捨五入到 B6這欄的位數(預設2)
at 2019-07-18 09:40, Support Team said: 可能是excel 沒有計算formula
at 2019-07-18 09:41, Support Team said: 試試 enable editing,或者看看有沒有 calculation option
at 2019-07-18 09:41, CBF-Accounts. said: 明白, 謝謝!

2019-07-19-Chat transcript on coweasy.com started on Friday, -0700.json

at 2019-07-19 03:01, yoso. said: For other entry, it separates into two versions, one is for non-accountant, one is for accountant entry. What is the main difference between two?
at 2019-07-19 03:03, Support Team said: non-accountant is simplified, only 1 debit 1 credit
at 2019-07-19 03:03, Support Team said: accountant input, can input multiple debits and credits
at 2019-07-19 03:24, yoso. said: How the pending setting works?
at 2019-07-19 03:30, Support Team said: to enable pending function, this account need to create second user
at 2019-07-19 03:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/13e94a0f003f6b6c9843fb1262172edd8abfba37/2019-07-19_11-29-20-User_Management_-_Google_Chrome.png
at 2019-07-19 03:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f8ca0d44921d0cdfca2df4e5884a70ba18f15737/2019-07-19_11-30-04-Bank_Statement_Input_-_Google_Chrome.png

2019-07-19-Chat transcript on coweasy.com started on Friday, -0701.json

at 2019-07-19 04:42, account. said: TJ06傳票可以修改嗎
at 2019-07-19 04:42, Support Team said: 可以改的
at 2019-07-19 04:43, account. said: 怎麼改
at 2019-07-19 04:43, Support Team said: 打開傳票,直接修改,儲存就可以
at 2019-07-19 04:46, account. said: 我剛剛ˇ登4筆傳票ˇ都有儲存 為何只看到2筆
at 2019-07-19 04:47, account. said: 是沒存到嗎
at 2019-07-19 04:47, Support Team said: 不同編號?
at 2019-07-19 04:47, Support Team said: 不同編號會分開顯示
at 2019-07-19 04:47, Support Team said: 可以查看記錄
at 2019-07-19 04:48, account. said: 我看同一月份
at 2019-07-19 04:48, account. said: 只出現兩筆
at 2019-07-19 04:50, Support Team said: 都是同一個月的?
at 2019-07-19 04:50, Support Team said: 請試試查看全部
at 2019-07-19 04:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9e6d90a8abdc2fa0538e17268238a430578c7f43/2019-07-19_12-51-01-Accounting_Journal_(Accountant)_-_Google_Chrome.png
at 2019-07-19 05:00, account. said: 謝謝 我自己已經處理了

2019-07-19-Chat transcript on coweasy.com started on Friday, -0702.json

at 2019-07-19 08:25, May. said: 有個附屬戶口set權限, 加click 都睇到, 唔click都睇到, 請問如何set?
at 2019-07-19 08:26, Support Team said: >>加click 都睇到, 唔click都睇到是指怎樣?
at 2019-07-19 08:27, May. said: 我淨係想係附屬戶口同事只可用到銷售出單的功能
at 2019-07-19 08:28, May. said: 其他功能不能用給睇
at 2019-07-19 08:29, Support Team said: 只剔銷售的權限,其他不同剔給他
at 2019-07-19 08:29, Support Team said: 只剔銷售的權限,其他不用剔給他

2019-07-22-Chat transcript on coweasy.com started on Monday, -0706.json

at 2019-07-22 03:46, account. said: 我不能理解為何我作的分錄都完全入系統 了
at 2019-07-22 03:47, account. said: 但費用合計筆筆數 為何有缺
at 2019-07-22 03:47, account. said: 我的分錄沒有錯
at 2019-07-22 03:47, Support Team said: 搜尋的日期是否有覆蓋到?
at 2019-07-22 03:48, account. said: 比如說 2019/1/1-2019/1/31日
at 2019-07-22 03:49, account. said: 報表跑出數字 也不對
at 2019-07-22 03:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7f6edd1e6d8f5588c022550c4427abac6bc56a4f/2019-07-22_11-49-03-會計傳票_(會計人員輸入)_-_Google_Chrome.png
at 2019-07-22 03:50, Support Team said: 試試這樣搜尋全部,看看日期有沒有入錯
at 2019-07-22 03:51, account. said: 比如說廣告費 有6筆 結果只入3筆
at 2019-07-22 03:51, account. said: 好 我再試試
at 2019-07-22 04:04, account. said: 結果一樣
at 2019-07-22 04:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/25148861afe808c34d57fe31bcf07cbed48ee496/2019-07-22_12-06-44-會計傳票_(會計人員輸入)_-_Google_Chrome.png
at 2019-07-22 04:07, Support Team said: 有沒有分頁?
at 2019-07-22 04:09, account. said: 沒有 只有一頁
at 2019-07-22 04:10, Support Team said: 都是在會計人員輸入 這裡入?
at 2019-07-22 04:10, account. said: 我們公司廣告費1月份有6筆 結國只入3筆合計
at 2019-07-22 04:11, account. said: 對
at 2019-07-22 04:12, Support Team said: 你試試再入一次,成功儲存會提示成功,如不能儲存也會提示原因
at 2019-07-22 04:12, account. said: 損表表跑出數字也怪怪的
at 2019-07-22 04:13, account. said: 好 我再試試 還好筆數不多

2019-07-22-Chat transcript on coweasy.com started on Monday, -0707.json

at 2019-07-22 02:30, CBF-Accounts. said: 我們很多時收款後才開發票, 但系統的收款日期不能早於發票日期, 可以調整嗎?
at 2019-07-22 02:32, Support Team said: 這些都是使用按金的做法
at 2019-07-22 02:32, Support Team said: 請參考常問問題的客戶按金

2019-07-22-Chat transcript on coweasy.com started on Monday, -0710.json

at 2019-07-22 07:51, Benjamin Sin. said: can you jelp to extend another day for me
at 2019-07-22 07:51, Benjamin Sin. said: to try the account
at 2019-07-22 07:51, Benjamin Sin. said: tanks
at 2019-07-22 07:51, Benjamin Sin. said: i havent used it cuz i didnt have time
at 2019-07-22 07:54, Support Team said: Ok, we may further extend your account for one more time until tomorrow on 23/7/2019, please kindly catch time for your prompt trial now.
at 2019-07-22 07:54, Support Team said: Your account is extended, please try.
at 2019-07-22 07:58, Benjamin Sin. said: right thanks
at 2019-07-22 08:05, Benjamin Sin. said: how do i start using it
at 2019-07-22 08:06, Support Team said: 請問之前有沒有同事和你做示範?
at 2019-07-22 08:06, Benjamin Sin. said: not really
at 2019-07-22 08:06, Benjamin Sin. said: wait
at 2019-07-22 08:07, Benjamin Sin. said: let me try
at 2019-07-22 08:08, Benjamin Sin. said: actually
at 2019-07-22 08:08, Benjamin Sin. said: is it cash base?
at 2019-07-22 08:08, Benjamin Sin. said: so do i have to input everything with cashflow?
at 2019-07-22 08:09, Support Team said: 小企雲可以出發票,採購單,是AR AP的
at 2019-07-22 08:09, Support Team said: 在會計輸入,月結單輸入才是 cash basis

2019-07-22-Chat transcript on coweasy.com started on Monday, -0711.json

at 2019-07-22 09:18, Tina Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d3578f086c576ebfb72b0e6/v/52b69eeb2b54501c78eedf668fcce2dc94faa3dc/image.png
at 2019-07-22 09:18, Tina Tang. said: 這裡表示什麼呢?
at 2019-07-22 09:19, Support Team said: 可以按入去查看general ledger
at 2019-07-22 09:21, Tina Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d3578f086c576ebfb72b0e6/v/00265c3affbbef3eaa6432b356d0f13bfc4ee29c/image.png
at 2019-07-22 09:24, Support Team said: 在總分類帳也可以按入去查看交易

2019-07-22-Chat transcript on coweasy.com started on Monday, -0712.json

at 2019-07-22 09:52, YU. said: 你好..想問問..有無個制...可以初始化
at 2019-07-22 09:53, Support Team said: 如需清空資料,可以使用另一個電郵再註冊
at 2019-07-22 09:54, Support Team said: 或者電郵給 support@coweasy.com,同事確認後幫你清資料

2019-07-22-Chat transcript on coweasy.com started on Monday, -0713.json

at 2019-07-22 09:39, account. said: 我在總分類帳 想要刪除錯誤的會計紀錄為核刪不掉
at 2019-07-22 09:39, account. said: 要刪七月份
at 2019-07-22 09:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7e6655b22831146674b6571df858684e3676a24f/2019-07-22_17-40-44-會計傳票_(會計人員輸入)_-_Google_Chrome.png
at 2019-07-22 09:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f5d40039f04d565d80623ce8f69a8488fd3a2aab/2019-07-22_17-40-58-會計人員輸入_-_Google_Chrome.png
at 2019-07-22 09:41, Support Team said: 在記錄,或者打開來刪除
at 2019-07-22 09:44, account. said: 問題是 7月沒有我輸入紀錄 但是在分類帳有
at 2019-07-22 09:44, account. said: 輸入紀錄沒有
at 2019-07-22 09:45, account. said: 搜尋不到七月
at 2019-07-22 09:45, Support Team said: 那你在總分類帳打開再刪除
at 2019-07-22 09:47, account. said: 我打開來 總分類帳 無法刪
at 2019-07-22 09:47, Support Team said: 是顯示什麼不能刪除?
at 2019-07-22 09:50, account. said: 我分類帳打開了 但是無法刪啊
at 2019-07-22 09:50, Support Team said: 在總分類帳打開 那張單 再刪除
at 2019-07-22 09:51, account. said: 從哪一個項下 我都試過了
at 2019-07-22 09:52, Support Team said: 總分類帳截圖給我們看看
at 2019-07-22 09:56, account. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d356bf386c576ebfb580b80/v/7f34ea6f19a76e2dcc849ad112512385ca737c76/image.png
at 2019-07-22 09:57, Support Team said: 這些數都是7月之前的brought forward,不是7月
at 2019-07-22 10:00, account. said: 所以這是1月

2019-07-23-Chat transcript on coweasy.com started on Tuesday,-0714.json

at 2019-07-23 03:14, Tina Tang. said: 你好,當我無法確定銀行具體收付款項對應的是哪張採購和銷售發票的時候,有什麼簡易操作方法嗎
at 2019-07-23 03:16, Support Team said: 採購/銷售是否在 採購模組 銷售模組 輸入?
at 2019-07-23 03:17, Tina Tang. said: 是在這裡輸入
at 2019-07-23 03:18, Support Team said: 銷售 和 收款,都會在銷售模組 輸入?
at 2019-07-23 03:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0d56ee7b7aefe168f3ee3f0340dfd48c37e65afd/2019-07-23_11-18-02-(主頁)_銷售_-_Google_Chrome.png
at 2019-07-23 03:19, Tina Tang. said: 發票(出貨)這裡有輸入
at 2019-07-23 03:20, Support Team said: 一般收款也是在這裡?
at 2019-07-23 03:21, Support Team said: 還是在會計輸入入收款,不理是settle哪個客戶的AR?
at 2019-07-23 03:22, Tina Tang. said: 收款這裡沒有,不知道對應銀行哪筆款以及哪個賬戶
at 2019-07-23 03:24, Support Team said: 其他的收款在哪裏入?
at 2019-07-23 03:25, Tina Tang. said: 如果我每賬票據在收款這裡操作,會自動幫我對應到銀行相近的一筆收款嗎?
at 2019-07-23 03:26, Tina Tang. said: 其餘的我在其他會計輸入那裡輸入
at 2019-07-23 03:37, Support Team said: 收哪個客戶的AR都不知道?
at 2019-07-23 03:37, Tina Tang. said: 恩恩,不知道
at 2019-07-23 03:38, Support Team said: 賬齡報表可以查看有哪些AR未settle
at 2019-07-23 03:39, Support Team said: 另外應該要和你的客戶確認是收取哪些發票
at 2019-07-23 03:40, Tina Tang. said: 代理記賬的,所以很多信息我門不知道,我在使用這個軟件上不太會如何操作
at 2019-07-23 03:41, Tina Tang. said: 是按照金額相近的去跟銀行核對的
at 2019-07-23 03:42, Support Team said: 請查看賬齡報表/銷售月結單這2個報表都可以看到 哪些發票未settle
at 2019-07-23 03:50, Tina Tang. said: 恩恩

2019-07-23-Chat transcript on coweasy.com started on Tuesday,-0715.json

at 2019-07-23 03:40, emily@onwon.com.hk. said: 您好!如何开Credit Memo 给客户?
at 2019-07-23 03:41, Support Team said: 是客戶退了貨 或者 發票付款付多了?
at 2019-07-23 03:47, emily@onwon.com.hk. said: 是客户重复发票款。
at 2019-07-23 04:03, Support Team said: 同一張發票,之前已入收款現在客戶重複付款,在收款找不到這張發票是否這樣的情況?
at 2019-07-23 04:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4957af3d87fc2f01db352835934308533d3a54b6/2019-07-23_12-03-52-銷售(出貨)_-_Google_Chrome.png
at 2019-07-23 04:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7851b202131f5b2eda4e13b99f4d851789dfaf76/2019-07-23_12-04-06-收款(客戶)_-_Google_Chrome.png
at 2019-07-23 04:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a3df87b1cde547b77e9229e521a6e5c9c9c9ca01/2019-07-23_12-04-40-收款(客戶)_-_Google_Chrome.png
at 2019-07-23 04:06, Support Team said: 在發票記錄找到該發票 -> 退貨收取金額可以在收取下一張發票時扣減

2019-07-23-Chat transcript on coweasy.com started on Tuesday,-0716.json

at 2019-07-23 03:13, May. said: 早晨, 請問股東要增資, 我應該怎樣入機
at 2019-07-23 03:36, Support Team said: 請稍等,我問問會計相關的同事
at 2019-07-23 03:59, Support Team said: >>早晨, 請問股東要增資, 我應該怎樣入機這裡是:DR Bank, CR Shareholder Fund

2019-07-23-Chat transcript on coweasy.com started on Tuesday,-0717.json

at 2019-07-23 04:38, emily@onwon.com.hk. said: 你好!如果客户重复支付发票款,请问我应该如何开给他一张Credit Memo?
at 2019-07-23 04:38, Support Team said: 同一張發票,之前已入收款現在客戶重複付款,在收款找不到這張發票是否這樣的情況?
at 2019-07-23 04:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/449fabf0f421c8be4e985c488e3953fe9b287ca9/-03-52-銷售(出貨).png
at 2019-07-23 04:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ec6918d16907747a227f91ebe61a0c78d79e2aa0/-04-06-收款(客戶).png
at 2019-07-23 04:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9bf550721b2d4e9ed766e6651db9db4f21f2fe5b/-04-40-收款(客戶).png
at 2019-07-23 04:39, Support Team said: 在發票記錄找到該發票 -> 退貨,這裡可以收取已settled的發票收取金額可以在收取下一張發票時扣減
at 2019-07-23 04:42, emily@onwon.com.hk. said: 这样不会影响Stock吗?
at 2019-07-23 04:44, Support Team said: 不會
at 2019-07-23 04:44, Support Team said: 只會影響bank 和 AR

2019-07-23-Chat transcript on coweasy.com started on Tuesday,-0719.json

at 2019-07-23 05:19, emily@onwon.com.hk. said: 你好!客户上年度有款存于我们公司,今年应该如何入账?
at 2019-07-23 05:19, Support Team said: 上年度的數應該在初始餘額輸入

2019-07-23-Chat transcript on coweasy.com started on Tuesday,-0720.json

at 2019-07-23 03:22, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d36656d86c576ebfbd10f93/v/c390c08652d4626928227b223dff6f602d7bd82f/Dashboard.png
at 2019-07-23 03:22, Geoffrey Liu. said: What do we need to do to enable the dashboard to display sales order figures?
at 2019-07-23 03:23, Support Team said: dashboard每天凌晨會更新一次
at 2019-07-23 03:24, Support Team said: dashboard只是簡略的參考,如需查看詳細資料,請查看報表或記錄
at 2019-07-23 03:38, Geoffrey Liu. said: In other words, the sales order value in the dashboard is of no use. Normal display is 0. Am I correct?
at 2019-07-23 03:47, Support Team said: 是的
at 2019-07-23 06:22, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d36656d86c576ebfbd10f93/v/bb46fa3f4e47a7997d3456fbeb76dd66f883b610/Project_Shop.png
at 2019-07-23 06:23, Geoffrey Liu. said: How can I remove POLYU in the Project/Shop field?
at 2019-07-23 06:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/66883b6a6a1d79dcec7566b4a2f410a65d951b3c/image.png
at 2019-07-23 06:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6bccd8ae3edf840aab90a9bfc79f1c08f6e9cdea/image.png
at 2019-07-23 06:26, Support Team said: 要該工程從未入過數才可REMOVE
at 2019-07-23 06:32, Geoffrey Liu. said: Then how to remove?
at 2019-07-23 06:32, Support Team said: 上圖,紅格按 X

2019-07-23-Chat transcript on coweasy.com started on Tuesday,-0721.json

at 2019-07-23 06:31, andy@onwon.com.hk. said: 請問客戶如何assign salesman
at 2019-07-23 06:32, Support Team said: 都是在工程/店鋪建立
at 2019-07-23 06:33, andy@onwon.com.hk. said: 找不到, 可以printscreen 嗎?
at 2019-07-23 06:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/26dd08756983b39b814db116129ab914b7ec67a8/image.png
at 2019-07-23 06:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f0523d7916cd22a90e933f77659904022a22265c/image.png
at 2019-07-23 06:35, Support Team said: 可按建立,將工程/店舖改為SALESMAN

2019-07-23-Chat transcript on coweasy.com started on Tuesday,-0724.json

at 2019-07-23 06:50, Gibson Wong. said: 你好,想請問剛import的customer發現有錯,有冇一個掣可以delete all?
at 2019-07-23 06:52, Support Team said: 請問是什麼資料有錯,如是客戶編號之外,可以在excel修正再匯入,系統會覆蓋相同客戶編號的資料
at 2019-07-23 06:53, Gibson Wong. said: 即之前import了的excel資料無須刪除?
at 2019-07-23 06:53, Support Team said: 是的,相同客戶編號會覆蓋的
at 2019-07-23 06:54, Gibson Wong. said: 好的 謝謝
at 2019-07-23 07:32, Gibson Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d36a37886c576ebfb00d5d7/v/aaaa20a64a425dddb4a06899faf42cb12ce9d572/image.png
at 2019-07-23 07:33, Gibson Wong. said: 你好,想問可否將customer名隱藏其中一個?
at 2019-07-23 07:33, Gibson Wong. said: 現出現2個R009
at 2019-07-23 07:33, Support Team said: 這是顯示客戶編號 客戶名稱
at 2019-07-23 07:38, Gibson Wong. said: 可否只顯示其中一項?
at 2019-07-23 07:39, Support Team said: do you register this customer as 2 items?
at 2019-07-23 07:40, Gibson Wong. said: 我用excel import的,但想在GL裡只出現customer ID
at 2019-07-23 07:41, Support Team said: actually you just input the customer name as the code
at 2019-07-23 07:42, Support Team said: you change back the code as the customer name is ok
at 2019-07-23 07:43, Gibson Wong. said: you mean in excel?
at 2019-07-23 07:44, Support Team said: either in excel or change in webpage directly also ok
at 2019-07-23 07:44, Gibson Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d36a37886c576ebfb00d5d7/v/6c56e25e7d2639f226d75caeecffb34bbb8c1ab5/image.png
at 2019-07-23 07:45, Gibson Wong. said: let say I want to change here
at 2019-07-23 07:45, Support Team said: 客戶資料可以匯出匯入來大量更新
at 2019-07-23 07:46, Gibson Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d36a37886c576ebfb00d5d7/v/874756e089f9ef55ce8a352d1ee20e4af02989a5/image.png
at 2019-07-23 07:46, Gibson Wong. said: 我只見到一欄for customer
at 2019-07-23 07:46, Support Team said: 你這個是發票
at 2019-07-23 07:47, Support Team said: 客戶資料是在客戶資源管理那裡匯出匯入
at 2019-07-23 07:47, Gibson Wong. said: 好的 我試試
at 2019-07-23 07:49, Gibson Wong. said: 那再import invoice 時customer應輸入code or name?
at 2019-07-23 07:49, Support Team said: code
at 2019-07-23 07:49, Support Team said: 客戶編號不能重複
at 2019-07-23 07:49, Support Team said: 匯入發票是使用客戶編號
at 2019-07-23 07:50, Gibson Wong. said: 好 我試試

2019-07-23-Chat transcript on coweasy.com started on Tuesday,-0725.json

at 2019-07-23 08:32, andy@onwon.com.hk. said: 如何在quotation 正確顯示 salesman 名稱
at 2019-07-23 08:32, andy@onwon.com.hk. said: 選( general 裏的salesman) 會顯示空白
at 2019-07-23 08:33, andy@onwon.com.hk. said: 而選Project name 也不行
at 2019-07-23 08:33, Support Team said: 這個是我們 較高級別的時候才使用的銷售員欄位,建議你可以用送貨地址第四項,輸入 銷售員名稱,然後顯示在報價單內
at 2019-07-23 08:35, andy@onwon.com.hk. said: 什麼較高級別?
at 2019-07-23 08:35, andy@onwon.com.hk. said: 不明白
at 2019-07-23 08:36, Support Team said: 我們是有 雲端erp系統的請參考
at 2019-07-23 08:36, Support Team said: www.addERP.com
at 2019-07-23 08:37, Support Team said: 但對一般其他用戶來說,你們是可以盡量採用送貨地址,多出來的欄位,處理剛才例如銷售員輸入的情況

2019-07-23-Chat transcript on coweasy.com started on Tuesday,-0726.json

at 2019-07-23 09:56, Gibson Wong. said: 你好,想問列印financial reports時可否隱藏Coweasy logo?和可否export做pdf?
at 2019-07-23 09:56, Support Team said: 這些都是系統標準的報表不能隱藏logo
at 2019-07-23 09:57, Support Team said: 系統報表都是匯出到excel,用戶可以再在excel加工,所以不會匯出PDF
at 2019-07-23 09:58, Gibson Wong. said: 因為始終給客人看時公司名比coweasy logo細小及不明顯不太好
at 2019-07-23 09:58, Gibson Wong. said: 但如果想用pdf 直接send 給客人?
at 2019-07-23 10:00, Support Team said: 這也要用戶用excel另存為PDF
at 2019-07-23 10:00, Gibson Wong. said: 麻煩請反映此兩項
at 2019-07-23 10:01, Gibson Wong. said: 感覺始終有些不太方便,謝謝

2019-07-24-Chat transcript on coweasy.com started on Wednesda-0727.json

at 2019-07-24 03:33, Gibson Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d37bc7d86c576ebfbb261c6/v/c33e63aa3cd2ecd2c16a215cf3179bd0dd9d9d06/image.png
at 2019-07-24 03:34, Gibson Wong. said: 你好,為何print GL時部分位置自動被cut?
at 2019-07-24 03:40, Support Team said: 如果打直print 不夠位,可以調較printer 打橫print
at 2019-07-24 03:41, Gibson Wong. said: 即GL不能打直print?
at 2019-07-24 03:43, Support Team said: 是的,如不夠位要橫印才完整
at 2019-07-24 03:44, Gibson Wong. said: 因為
at 2019-07-24 03:44, Gibson Wong. said: 之前financial position& Income statement都可以打直print
at 2019-07-24 03:45, Gibson Wong. said: 只有GL打橫不太好
at 2019-07-24 03:46, Gibson Wong. said: 希望可以改善,謝謝

2019-07-24-Chat transcript on coweasy.com started on Wednesda-0728.json

at 2019-07-24 04:24, Maggie Lam. said: 需要用 part no. 查庫存
at 2019-07-24 04:26, Maggie Lam. said: 我司其實不是批發公司, 是貿易公司,
at 2019-07-24 04:27, Support Team said: 是指庫存流量,還是現有數量?
at 2019-07-24 04:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/46ee278705e050e6556b74a8d3bb0eabdb6d2744/2019-07-24_12-28-14-(主頁)_銷售_-_Google_Chrome.png
at 2019-07-24 04:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/13937813816c25c2884f4f0bc2856f42ebd51851/2019-07-24_12-28-42-(主頁)_庫存_-_Google_Chrome.png
at 2019-07-24 04:29, Maggie Lam. said: 工程, 牌子, 批號, 無用的
at 2019-07-24 04:33, Support Team said: 不需要用到的欄位可以不用輸入
at 2019-07-24 04:33, Maggie Lam. said: 庫存流量,現有數量 都要睇
at 2019-07-24 04:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee65ac15f694b0d29238c05db08308252e14c2fc/圖片.png
at 2019-07-24 04:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e0b3d453105fdb153b63acee0b979ce72753da0b/圖片.png
at 2019-07-24 04:34, Support Team said: 可以參考這些報表

2019-07-24-Chat transcript on coweasy.com started on Wednesda-0730.json

at 2019-07-24 07:19, Ruby. said: Hi, 如何在發票板面加入數量列?
at 2019-07-24 07:22, Support Team said: click here to expand
at 2019-07-24 07:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2de8db275e632a735d7a4e7b9f498e1e9cc8db57/2019-07-24_15-20-40-銷售(出貨)_-_Google_Chrome.png
at 2019-07-24 07:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0bba6e64c9496e304db9f3cba744f04920d379db/2019-07-24_15-20-54-銷售(出貨)_-_Google_Chrome.png
at 2019-07-24 08:15, Ruby. said: 月尾帶落下一個月頭的數不符, 點做?
at 2019-07-24 08:16, Support Team said: 請查看總分類帳看看有沒有漏入或入錯單據
at 2019-07-24 08:23, Ruby. said: 在總分類帳內是多了一條數, 什樣取消
at 2019-07-24 08:24, Support Team said: 可以click入去查看修改
at 2019-07-24 08:30, Ruby. said: CLICK 咗入去, 去到銀行月結單輸入板面, 下面出現1條highlight咗綠色數, 跟住點做
at 2019-07-24 08:32, Support Team said: 和綠色highlight無關
at 2019-07-24 08:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5344003d01eb1bc5de2410257882d737b9c6611b/2019-07-24_16-32-50-銀行月結單輸入_-_Google_Chrome.png
at 2019-07-24 08:33, Ruby. said: 在上面搵唔到這條數
at 2019-07-24 08:33, Support Team said: 這裡才是這張單輸入的部分
at 2019-07-24 08:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/373f79f07ef62e163e1966b5814801815f835318/2019-07-24_16-34-02-銀行月結單輸入_-_Google_Chrome.png
at 2019-07-24 08:35, Support Team said: 不會的,總分類帳click入去,一定是開相關的單據這裡沒有總分類帳顯示的編號?
at 2019-07-24 08:36, Ruby. said: 是否需要在其他月份找回
at 2019-07-24 08:37, Support Team said: 總分類帳,和入去的頁面,請截圖給我們檢查
at 2019-07-24 08:39, Ruby. said: 點樣做,
at 2019-07-24 08:39, Support Team said: 鍵盤按 Print Screen 截圖
at 2019-07-24 08:39, Support Team said: 在這裡的輸入按 Ctrl+V 貼上
at 2019-07-24 08:41, Ruby. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d38027d86c576ebfb8f1d8b/v/9635e479d0ab0f8554a6d89da8c39b369c5522c7/image.png
at 2019-07-24 08:41, Ruby. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d38027d86c576ebfb8f1d8b/v/7ed458705896cf877071194732ddc4df7ed47b5d/image.png
at 2019-07-24 08:42, Support Team said: 總分類帳是哪條重複?
at 2019-07-24 08:43, Ruby. said: 零用現金-RMB (rmb12500)
at 2019-07-24 08:43, Support Team said: BB1812015?
at 2019-07-24 08:43, Ruby. said: Yees
at 2019-07-24 08:43, Ruby. said: 對
at 2019-07-24 08:45, Support Team said: 上面輸入那裡, scroll下去看看有沒有1月17日
at 2019-07-24 08:46, Support Team said: BB1812015 和 BB801019 重複?
at 2019-07-24 08:46, Support Team said: 是按 哪條入去?
at 2019-07-24 08:47, Ruby. said: 有1月17日這個數, 但不是這個REF. No. 是BB1801019
at 2019-07-24 08:48, Ruby. said: 對, 重覆咗
at 2019-07-24 08:49, Support Team said: 要修改哪條,就按那條入去
at 2019-07-24 08:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/616720cd1063d56a746d1afc462836b2147a5ba0/圖片.png
at 2019-07-24 08:52, Support Team said: 輸入時可以查看記錄有沒有已在其他單據輸入
at 2019-07-24 08:54, Ruby. said: 是否在上面新增一條數, 將佢out 出!
at 2019-07-24 08:55, Support Team said: 應該刪除 BB1812015,BB801019 其中一條
at 2019-07-24 08:56, Support Team said: 因為實際只過數一次
at 2019-07-24 08:56, Ruby. said: 可以電聯嗎?
at 2019-07-24 08:58, Ruby. said: 在上面找不到bb1812015 這個數
at 2019-07-24 08:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/230018b342f5f25327d1aece6480990f9d5710a2/圖片.png
at 2019-07-24 08:58, Support Team said: 是指這個頁面?
at 2019-07-24 09:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6ed62af44db5312e78d5d3de2591ee9a821c29eb/圖片.png
at 2019-07-24 09:02, Support Team said: 這頁是按BB801019 那行入來的
at 2019-07-24 09:03, Support Team said: 如要刪除bb1812015, 請在總分類帳 按 bb1812015 這行
at 2019-07-24 09:05, Ruby. said: 明白了, 謝謝!

2019-07-24-Chat transcript on coweasy.com started on Wednesda-0732.json

at 2019-07-24 09:59, Geoffrey Liu. said: How can we check the current stock level of a particular item?
at 2019-07-24 09:59, Support Team said: 請查看庫存閱覽
at 2019-07-24 09:59, Support Team said: 或盤點報表

2019-07-25-Chat transcript on coweasy.com started on Thursday-0734.json

at 2019-07-25 04:16, CBF-Accounts. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d3911d586c576ebfb3daccf/v/0c5bf1a4cd72d919f4a913fb2611b72faf91d347/image.png
at 2019-07-25 04:16, CBF-Accounts. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d3911d586c576ebfb3daccf/v/2ebdaf803b049b743360bf424995b0ea4debd47e/image.png
at 2019-07-25 04:16, CBF-Accounts. said: 可以調整小數後只有兩個位嗎?
at 2019-07-25 04:19, Support Team said: 這由USD折算為HKD,只有2個小數位很容易出現誤差,導致TB不平

2019-07-25-Chat transcript on coweasy.com started on Thursday-0736.json

at 2019-07-25 02:59, emily@onwon.com.hk. said: 你好!如果我想把2个现有的货品组合成1个产品出售,请问应该如何处理呢?
at 2019-07-25 03:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ee162ad61d3800a19417bbf53b3419f0645d124/-42-37-(主頁)_庫存.png
at 2019-07-25 03:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28ad5399949d3d932cfd7770d4e631639b32c981/-48-42-庫存調整轉入.png
at 2019-07-25 03:07, Support Team said: 單價輸入成本價
at 2019-07-25 03:24, emily@onwon.com.hk. said: Thank you!
at 2019-07-25 04:27, emily@onwon.com.hk. said: 你好!我们想开一张 Credit Meo 给客户,请问如何做呢?
at 2019-07-25 04:31, Support Team said: l你可以係收款頁面處理
at 2019-07-25 04:33, Support Team said: 首先想問你
at 2019-07-25 04:33, Support Team said: 是否由於 退貨產生這個credit Note
at 2019-07-25 04:38, emily@onwon.com.hk. said: 如果是投诉货品质量欠佳,又或者退货产生的,要如何处理?
at 2019-07-25 04:55, emily@onwon.com.hk. said: 退货产生的 credit memo 是否4在收款页Sales Return 处理?
at 2019-07-25 04:56, emily@onwon.com.hk. said: 但投诉产品欠佳的,又要如何处理呢?
at 2019-07-25 04:59, Support Team said: 其實這些也是關於退貨的問題,可以在收款介面一次處理
at 2019-07-25 05:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c8f9e8f039e28a27f70a18fc0fa2e3314b7d01fe/image.png
at 2019-07-25 05:01, Support Team said: 當輸入了紀錄後
at 2019-07-25 05:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e2d0503e3d5e1959696aa618da1ffadf8c89c09/image.png
at 2019-07-25 05:02, Support Team said: 便可以列印 credit note
at 2019-07-25 05:07, emily@onwon.com.hk. said: 会不会影响库存记录?
at 2019-07-25 05:07, Support Team said: yes, the stock will be return back to warehouse
at 2019-07-25 05:08, emily@onwon.com.hk. said: That means we will make a stock adj out?
at 2019-07-25 05:09, Support Team said: after return, yes
at 2019-07-25 05:10, emily@onwon.com.hk. said: Thank you!

2019-07-25-Chat transcript on coweasy.com started on Thursday-0737.json

at 2019-07-25 04:10, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d390b2486c576ebfbcbe520/v/5dca65543e00364d74b2712c6ee224befa1511df/Credit_Note_Number.png
at 2019-07-25 04:11, Geoffrey Liu. said: There is a credit note number created for the payment. It seems that it is being created automatically by the platform. Will it affect the general ledgers?
at 2019-07-25 04:13, Support Team said: 不會,這只會用在出PDF時顯示
at 2019-07-25 04:13, Geoffrey Liu. said: In other words, we can ignore it. Right?
at 2019-07-25 04:14, Support Team said: 是的
at 2019-07-25 06:35, Geoffrey Liu. said: What are the possible uses of membership in the CRM record? As far as "Coins" is concerned, do we enter values manually?
at 2019-07-25 06:38, Support Team said: Only AddERP has this function.
at 2019-07-25 06:40, Geoffrey Liu. said: I cannot find AddERP in CoweEasy website.
at 2019-07-25 06:40, Support Team said: actually, our company has another website www.addERP.com
at 2019-07-25 06:41, Support Team said: this cloud platform mainly serves for high scale clients
at 2019-07-25 06:47, Geoffrey Liu. said: Is it possible to upgrade to AddERP?
at 2019-07-25 06:48, Support Team said: Yes, how many users do you hope to upgrade that we may quote you the discounted offer?
at 2019-07-25 06:51, Geoffrey Liu. said: Assume all 5 of us upgrade, what will be the yearly total cost?
at 2019-07-25 07:09, Support Team said: SureCurrently, in CowEasy, for 5 users, CowEasy is charging around $800 / month including support.Under discounted quote, in addERP, for 5 users, addERP also only charges for $1500 / month including support.(Apart from CowEasy modules, including Membership, and Commission modules)(Not including BOM, and Booking modules)

2019-07-25-Chat transcript on coweasy.com started on Thursday-1562.json

at 2019-07-25 09:35, Geoffrey Liu. said: When do we use "Preparing stock" or "Preparing order" in the Status field?
at 2019-07-25 09:36, Support Team said: 單據的status只是供用戶參考的,不會影響會計

2019-07-26-Chat transcript on coweasy.com started on Friday, -0742.json

at 2019-07-26 02:41, Simple Prosperity said: 請問交會計師核數,我要打印什麼報表給他?
at 2019-07-26 02:46, Support Team said: 我們問問負責會計方面的同事,請稍等
at 2019-07-26 02:54, Support Team said: 主要是:資產負債表、損益表、總分類帳、 試算表
at 2019-07-26 02:58, Support Team said: 另外也可以訂購新用戶或提供現有用戶的登入和密碼給會計師樓,會計師可以直接登入查看報表和記錄
at 2019-07-26 02:59, Simple Prosperity said: 存貨庫存應怎入數,上年帶落來90幾萬,今年度130萬
at 2019-07-26 03:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c7fd3af00c65267b15d0a49ba207895325b6383a/-33-00-(Dashboard)_銷售.png
at 2019-07-26 03:06, Support Team said: 上年度帶落來的初始餘額都可以是在這裡輸入
at 2019-07-26 03:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ab73b00a9cd62f6ba7436eb499d0138ccb8d269f/-01-26-初始餘額.png
at 2019-07-26 03:07, Support Team said: 由於你訂購的是小企雲,並沒有庫存功能,初始餘額只可以直接輸入總額,而不能按每個產品輸入數量單價

2019-07-26-Chat transcript on coweasy.com started on Friday, -0745.json

at 2019-07-26 04:09, andy@onwon.com.hk. said: 為什麼在invoice list 版面按TO PURCHASE 會沒有反應?
at 2019-07-26 04:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49b325f945928819652b2aa8c1c9e17d00acd9ce/2019-07-26_12-11-39.png
at 2019-07-26 04:13, Support Team said: 轉去採購單後,用戶需要打開採購單修改單價或其他資料
at 2019-07-26 04:17, andy@onwon.com.hk. said: 採購單NO. 是auto generated 的而且是灰色
at 2019-07-26 04:18, andy@onwon.com.hk. said: 可以人手變更嗎?
at 2019-07-26 04:18, Support Team said: 這是自動的,不能更改

2019-07-26-Chat transcript on coweasy.com started on Friday, -0747.json

at 2019-07-26 06:24, emily@onwon.com.hk. said: 客户退货,是否要到 Receipt(Customers)在对应的发票Action栏Click Sales Return。当出现Return Stock Box后,再输入数量,然后Save。在版面下面出现45110 Sales Return Click Save 便可?
at 2019-07-26 06:24, Support Team said: 是的
at 2019-07-26 06:30, emily@onwon.com.hk. said: 但是当我收到客户货款要扣除这张Credit Note的时候,收款时,版面上没有出现Credit Note这笔款的。
at 2019-07-26 06:32, Support Team said: >> 客户退货,是否要到 Receipt(Customers)在对应的发票Action栏Click Sales Return。当出现Return Stock Box后,再输入数量,然后Save。在版面下面出现45110 Sales Return Click Save 便可?這樣退貨,已經減少了該發票的AR,收取該發票時,已經減少了金額
at 2019-07-26 06:36, emily@onwon.com.hk. said: 那是一张独立的发票,要全数扣除的。
at 2019-07-26 06:48, Support Team said: 如是已收貨未比錢,是沒有 CREDIT NOTE

2019-07-26-Chat transcript on coweasy.com started on Friday, -0748.json

at 2019-07-26 07:40, Ruby. said: ne
at 2019-07-26 07:42, Ruby. said: 發票板面內的單位建立, 有一叫單位比率是什麼?
at 2019-07-26 07:44, Support Team said: 該單位所對應單位的數量
at 2019-07-26 07:45, Support Team said: 可以參考常問問題
at 2019-07-26 07:45, Ruby. said: OK!
at 2019-07-26 07:45, Ruby. said: Thx.
at 2019-07-26 07:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/32b78a782c88613d5ce81d3226b89e87c2a18ab7/圖片.png
at 2019-07-26 07:45, Support Team said: 1箱=50個

2019-07-26-Chat transcript on coweasy.com started on Friday, -0749.json

at 2019-07-26 07:37, emily@onwon.com.hk. said: 你好!请问同一张发票可不可以开三张不同日期的 Delivery Note?
at 2019-07-26 07:38, Support Team said: 可以在每行產品輸入出貨日期但都是出同一張 Delivery Note,只是每行產品都有一個日期

2019-07-26-Chat transcript on coweasy.com started on Friday, -0750.json

at 2019-07-26 08:19, andy@onwon.com.hk. said: invoice 可以做partial fulfilment 嗎? 假如其中1半item 缺貨但要先出單
at 2019-07-26 08:20, Support Team said: you may go to Receipt page
at 2019-07-26 08:21, Support Team said: after selected the client, in the middle table, input the partial amount that paid
at 2019-07-26 08:24, andy@onwon.com.hk. said: 但invoice form 可以不列出缺貨的貨品嗎?
at 2019-07-26 08:27, Support Team said: in invoice level, it may not be possible, you can only input the stock that will be sold
at 2019-07-26 08:27, Support Team said: on the other hand, just suggest that,
at 2019-07-26 08:28, Support Team said: in the quotation level, you may input all the stock first, after transfer into invoice, you may select which stock that will be sold, and delete the stock that not yet delivered

2019-07-26-Chat transcript on coweasy.com started on Friday, -0751.json

at 2019-07-26 09:36, account. said: 我需要把所有會科 列印 可以嗎
at 2019-07-26 09:40, Support Team said: 一般來說不需要
at 2019-07-26 09:40, Support Team said: 除非你想特別打印出來查看或另行處理
at 2019-07-26 09:41, account. said: 因為我需要在韓國帳戶作會科整理 這樣比較快
at 2019-07-26 09:45, Support Team said: 明白,你是否想把這個 會計科目表匯出excel,然後想匯入別公司的帳戶是嗎?
at 2019-07-26 09:46, account. said: 對
at 2019-07-26 09:48, Support Team said: 那邊可以這樣做,但首先在韓國的帳套, 改為空白模塊,然後才會入台灣的 科目
at 2019-07-26 09:48, account. said: 好

2019-07-29-Chat transcript on coweasy.com started on Monday, -0754.json

at 2019-07-29 02:25, andy@onwon.com.hk. said: Can I generate PO directly from quotation search list? There is a P button in invoice search list but not in the quotation search list.
at 2019-07-29 02:27, Support Team said: 報價單沒有這個功能
at 2019-07-29 02:28, Support Team said: 發票列表轉採購單的功能是其他客戶付費定做的,只有發票列表有這個功能

2019-07-29-Chat transcript on coweasy.com started on Monday, -0755.json

at 2019-07-29 02:26, emily@onwon.com.hk. said: 你好!客户投诉货品质量欠佳,我们要开一张Credit Memo给他作为补偿。应该怎样开这张Credit Memo 呢?又这张Credit Memo 怎样在客户的付款中扣除?
at 2019-07-29 02:27, Support Team said: 只扣減AR,客戶並沒有退貨?
at 2019-07-29 02:30, emily@onwon.com.hk. said: 怎样在AR扣减呢?
at 2019-07-29 02:30, Support Team said: 是不是 客戶並沒有退貨?
at 2019-07-29 02:31, emily@onwon.com.hk. said: 是
at 2019-07-29 02:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0f0316c7966209ffdf39af828281bf269686fc4d/2019-07-29_10-30-47-銷售(出貨)_-_Google_Chrome.png
at 2019-07-29 02:32, Support Team said: 發票,沒有庫存,直接負數金額
at 2019-07-29 02:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e653bc8e87bd0b0e1125f713e58fd5463c4306b3/2019-07-29_10-32-02-收款(客戶)_-_Google_Chrome.png
at 2019-07-29 02:33, Support Team said: 收款時扣減
at 2019-07-29 02:34, Support Team said: 而列印需要修改自定模板,修改發票的標題或其他字眼
at 2019-07-29 02:52, emily@onwon.com.hk. said: OK! 谢谢!

2019-07-29-Chat transcript on coweasy.com started on Monday, -0756.json

at 2019-07-29 03:30, V1564370569103891 said: Please show me how to download the CPD record from the website for last Friday seminar. Thanks!
at 2019-07-29 03:31, Support Team said: please visit hkcaa.net first
at 2019-07-29 03:31, Support Team said: then scroll down to 立即免費體驗 , press green button at the next
at 2019-07-29 03:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/70b16069369ac8e6df92590f9fbb0e7846ec772c/image.png
at 2019-07-29 03:32, Support Team said: then you can see CPD Cert in red button
at 2019-07-29 03:33, Support Team said: then enter CW no and your registered email. then you can download the CPD cert
at 2019-07-29 03:39, V1564370569103891 said: Thank you!

2019-07-29-Chat transcript on coweasy.com started on Monday, -0757.json

at 2019-07-29 04:09, Admin. said: 沒有審計功能試用嗎?
at 2019-07-29 04:14, Support Team said: please use this test login to our website for trial:
at 2019-07-29 04:14, Support Team said: Login : test1@coweasy.com
at 2019-07-29 04:14, Support Team said: Password :853720
at 2019-07-29 04:15, Support Team said: login link:
https://coweasy.com/Cloud/Login.aspx
at 2019-07-29 04:22, Admin. said: 請問report能夠下載word檔嗎? 還是只能PDF?
at 2019-07-29 04:23, Support Team said: 只能出PDF

2019-07-29-Chat transcript on coweasy.com started on Monday, -0762.json

at 2019-07-29 07:04, V1563863554757973 said: what is a Freeze Date mean in your accounting demo
at 2019-07-29 07:09, Support Team said: 核數之前日期的數唔可以刪除.
at 2019-07-29 07:12, Support Team said: 這個日期及之前不可以刪除及修改
at 2019-07-29 07:15, V1563863554757973 said: but my cut off date is December 31st
at 2019-07-29 07:16, Support Team said: 這是 否年結日期
at 2019-07-29 07:18, V1563863554757973 said: yes, my company acct is the last day of the year
at 2019-07-29 07:20, Support Team said: 涷結日期 可以選擇這一日
at 2019-07-29 07:21, Support Team said: 每次核數後都可以再選凍結日期,這只是用於防止意外修改刪除單據
at 2019-07-29 07:21, V1563863554757973 said: do you have a demo video to watch how you use this software?
at 2019-07-29 07:28, Support Team said: 介面可以選擇繁體, 繁體有短片可以查看, 短片是廣東話板本.
at 2019-07-29 07:38, V1563863554757973 said: SO NO ENGLISH
at 2019-07-29 07:39, Support Team said: 暫時未有英文短片

2019-07-29-Chat transcript on coweasy.com started on Monday, -0764.json

at 2019-07-29 08:41, V1564389559171426 said: how to register an account
at 2019-07-29 08:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/94bd175c2f71b61731316c9e4743c1956cb6ed3d/image.png
at 2019-07-29 08:45, Support Team said: coweasy 首業登記

2019-07-29-Chat transcript on coweasy.com started on Monday, -0765.json

at 2019-07-29 08:27, emily@onwon.com.hk. said: Hi, would you please tell me how to handle prepayment to supplier? Thanks!
at 2019-07-29 08:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cb7e92adf388785ca3145504eb848460bf927d00/圖片.png
at 2019-07-29 08:29, Support Team said: 請參考常問問題
at 2019-07-29 08:48, emily@onwon.com.hk. said: 你好!客户存款到我们公司,其后取消订单,货款留待下次买货用,请问是不是入Customer Deposit? 如何输入,请指示。谢谢!
at 2019-07-29 08:48, Support Team said: >> 客户存款到我们公司 這一步是Customer Deposit
at 2019-07-29 08:50, emily@onwon.com.hk. said: 怎样输入呢?

2019-07-29-Chat transcript on coweasy.com started on Monday, -0766.json

at 2019-07-29 08:20, 梁正言. said: ip-1206019 500元已完成付款
at 2019-07-29 08:27, Support Team said: 好的,已安排同事處理.
at 2019-07-29 10:00, 梁正言. said: 剛剛用電郵發出報價單給客戶

2019-07-30-Chat transcript on coweasy.com started on Tuesday,-0769.json

at 2019-07-30 05:15, Joe Lai. said: 已付款, 但未收到e-mail
at 2019-07-30 05:21, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ff6817a5e4d1f37b35d92e5fa877f0272c7c978/圖片.png
at 2019-07-30 05:22, Joe Lai. said: 但我credit card 已過數
at 2019-07-30 05:22, Joe Lai. said: 我已收到銀行msg 通知
at 2019-07-30 05:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a4300fd02be29f141b1117856773df09ee7c7a34/圖片.png
at 2019-07-30 05:27, Support Team said:
https://www.paypal.com/tw/smarthelp/article/faq464
at 2019-07-30 05:27, Support Team said:
https://www.paypal.com/tw/smarthelp/contact-us
at 2019-07-30 05:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3eebfa58eda255a122f3e901d5e8f0219ab9a64f/圖片.png
at 2019-07-30 05:34, Joe Lai. said: 下次你們還是建議客人用paypal account 比錢
at 2019-07-30 05:38, Joe Lai. said: 他們說因為不是經paypal account 是有機會比hold 的
at 2019-07-30 05:38, Joe Lai. said: 現在他們說要hold 72小時
at 2019-07-30 05:38, Joe Lai. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d3fd23b86c576ebfb6e81fe/v/8620c800489afa0e4babee53c67b6c2e1a4acf1e/image.png
at 2019-07-30 05:42, Support Team said: account has been opened, you can use now, thanks for buying our service.
at 2019-07-30 05:46, Joe Lai. said: 我之前入了D數試system
at 2019-07-30 05:46, Joe Lai. said: 可以幫我delete 佢嗎?
at 2019-07-30 05:47, Joe Lai. said: 我想要一個全新的, 從新入數
at 2019-07-30 05:48, Support Team said: 這樣吧,我們幫你開一個全新戶口,到時你用原本的電郵登入和密碼可以了,但需要等我們處理,請你下午四時後才進入

2019-07-30-Chat transcript on coweasy.com started on Tuesday,-0770.json

at 2019-07-30 07:56, account. said: 銷售 客戶分類在哪裡呢
at 2019-07-30 07:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/492581e2135f42b8f9dae1f731020955cd443bca/_12-08-37-客戶資源管理.png
at 2019-07-30 07:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c5613b4815a302e67a26b8e13a09568c134f7a1e/_12-09-15-客戶資源管理.png
at 2019-07-30 07:58, Support Team said: 組別,查看銷售報表時,可以用組別來篩選客戶
at 2019-07-30 08:02, account. said: 你們有權限設定嗎
at 2019-07-30 08:03, Support Team said: 在用戶管理可以設置權限
at 2019-07-30 08:03, account. said: 如何設置
at 2019-07-30 08:04, Support Team said: 戶口需要有管理員用戶之外的其他用戶才可以設置權限
at 2019-07-30 08:04, Support Team said: 管理員用戶一定是全權限的
at 2019-07-30 08:13, account. said: 好 我明白了
at 2019-07-30 08:15, account. said: 那業務端的部份 是否可協助 我們業務人員填寫
at 2019-07-30 08:17, account. said: 銷售報表 也是訂單哪裏就轉檔嗎
at 2019-07-30 08:18, Support Team said: 業務方面,用戶可以直接出發票,系統會自動DR 應收帳款 CR 收入,不用在會計那裡重複輸入
at 2019-07-30 08:19, Support Team said: 銷售報表是以發票來產生的
at 2019-07-30 08:20, Support Team said: 發票可以由報價單轉過去,也可以直接輸入發票而不經報價單
at 2019-07-30 08:22, account. said: 可以協助業務人員填寫嗎
at 2019-07-30 08:26, Support Team said: 所有單據/資料都是由用戶自行輸入的,我們並沒有提供 data entry 服務
at 2019-07-30 08:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d14b0037bb35f983c444cb275650ef34f73dff7/2019-07-30_16-26-00-Invoice_(Customers)_-_Google_Chrome.png
at 2019-07-30 08:27, Support Team said: 而輸入發票也是很簡單的選擇發票日期,編號,客戶選擇銷售的項目/科目,輸入金額就可以出到發票
at 2019-07-30 08:32, account. said: 喔 我們業務員是美國或是英國耶
at 2019-07-30 08:32, account. said: 或是韓國
at 2019-07-30 08:33, account. said: 我知道了

2019-07-31-Chat transcript on coweasy.com started on Wednesda-0771.json

at 2019-07-31 04:16, V1564546490834750 said: 如何取CPD證書
at 2019-07-31 04:17, V1564546490834750 said: CW-003755
at 2019-07-31 04:18, Support Team said: go to hkcaa.net
at 2019-07-31 04:18, V1564546490834750 said: then
at 2019-07-31 04:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5a8b04efcec859edaa1bd1ed589c739e20e6bc44/image.png
at 2019-07-31 04:19, Support Team said: scroll down and press green button
at 2019-07-31 04:20, V1564546490834750 said: 按此進入?
at 2019-07-31 04:21, Support Team said: YES
at 2019-07-31 04:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/50fccb0abfb961d70afa55924a5ead3aae30d9f6/image.png
at 2019-07-31 04:22, Support Team said: you can see CPD Cert in red button
at 2019-07-31 04:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/45165215a81ef57f58e70dce7c134ce729546798/image.png
at 2019-07-31 04:23, Support Team said: enter information, then will have a email of CPD Cert

2019-08-01-Chat transcript on coweasy.com started on Thursday-0773.json

at 2019-08-01 06:00, Ruby. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d427f5486c576ebfb57059d/v/515726937b7ae0dfa77dd8d0654e07de92a3da6d/image.png
at 2019-08-01 06:04, Ruby. said: Hi, 請問這樣是正常嗎! 我是一7次過將收款記錄寫入的, 銀行月結輸入也有輸入客戶付款的數
at 2019-08-01 06:06, Support Team said: 銷售-收款,和會計-月結單輸入,這2個地方都有入?
at 2019-08-01 06:07, Support Team said: 在 銷售-收款,這裡輸入了,就不要在 會計-月結單輸入,這裡入,否則會重複
at 2019-08-01 06:16, Ruby. said: 明白! 另外, 在會計-月結輸入的客戶明稱要與銷售管理內的客戶名稱一樣嗎?
at 2019-08-01 06:18, Support Team said: 會計模組沒有客戶功能,如用戶在備註或說明輸入客戶資料,這些資料只供用戶參考,系統不會對應加減相關客戶的AR
at 2019-08-01 06:19, Ruby. said: OK! Thanks!

2019-08-01-Chat transcript on coweasy.com started on Thursday-0775.json

at 2019-08-01 09:12, V1564650687078105 said: 公司做trading
at 2019-08-01 09:13, V1564650687078105 said: 想問s庫存系統 可以 用到?
at 2019-08-01 09:16, Support Team said: CowEasy 提供 3款 雲端模式:初創雲 - 主要提供非會計人士入數使用,由銀行月結單自動產生財務報表小企雲 - 擁有初創雲所有功能外,也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄 等等企業雲 - 擁有初創雲+小企雲所有功能外,也提供庫存管理、零售模組、和項目分析功能 等等

2019-08-01-Chat transcript on coweasy.com started on Thursday-0776.json

at 2019-08-01 09:19, E Cheung. said: HI~我想問凍結日期設定係宥咩作用?
at 2019-08-01 09:23, E Cheung. said: 想問沒有加購支援費用是沒有CS可以問?
at 2019-08-01 09:23, Support Team said: 很抱歉,是的,由於目前我們所有的客戶也是購買了支援服務,我們才能做出支援,謝謝理解
at 2019-08-01 09:24, E Cheung. said: 那好吧~ 有沒有線上影片教學? 之前見到有的
at 2019-08-01 09:26, Support Team said: 可以的,我們部分的操作介面是有教學短片提供,有部分是沒有,當你進入該頁面時候,看看右方有沒有教育短片提供便可以了

2019-08-01-Chat transcript on coweasy.com started on Thursday-0777.json

at 2019-08-01 09:23, Rachael Chan . said: Hi ...I want to start Aug income expense..
at 2019-08-01 09:23, Rachael Chan . said: How can I start?
at 2019-08-01 09:24, Support Team said: Are the records from bank statement?
at 2019-08-01 09:25, Rachael Chan . said: Yes
at 2019-08-01 09:27, Support Team said: 你可以首先進入銀行月結單輸入頁面,然後進入 直接輸入介面
at 2019-08-01 09:27, Support Team said: 然後再該頁面的左上方選擇相關的銀行
at 2019-08-01 09:27, Support Team said: 請問處理到這裏嗎
at 2019-08-01 09:30, Support Team said: 如果使用者平台的第一步是輸入初次餘額,請問你是以運作的公司?還是全新的公司?
at 2019-08-01 09:39, Rachael Chan . said: The company is running
at 2019-08-01 09:41, Rachael Chan . said: How can I save afterward?
at 2019-08-01 09:43, Support Team said: 面最高有一個工具列左手面有個儲存按鈕
at 2019-08-01 09:44, Support Team said: 儲存銀行紀錄後, 可以直接在財務報表閱覽紀錄
at 2019-08-01 09:56, Rachael Chan . said: It asked me to select an account first
at 2019-08-01 09:56, Rachael Chan . said: Where should I select my account?
at 2019-08-01 10:00, Support Team said: 請問你在頁面的左上方選擇了銀行戶口嗎

2019-08-02-Chat transcript on coweasy.com started on Friday, -0779.json

at 2019-08-02 03:04, Rachael Chan . said: Hi I input a record to HBSC Rachael and Smith account yesterday but it's gone
at 2019-08-02 03:04, Rachael Chan . said: Cannot find the record
at 2019-08-02 03:05, Support Team said: 你是在記錄搜尋不到?
at 2019-08-02 03:06, Rachael Chan . said: Yeah
at 2019-08-02 03:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/06bfec3c45683e40cae20e309b5566bf5d843702/圖片.png
at 2019-08-02 03:08, Support Team said: 試試日期範圍選大一些看看有沒有
at 2019-08-02 03:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/979d32621c26c6a03fc91d8ea1dfbb96a0dd838f/圖片.png
at 2019-08-02 03:09, Support Team said: 或者直接以傳票編號搜尋
at 2019-08-02 03:09, Rachael Chan . said: Searched. NO record
at 2019-08-02 03:15, Support Team said: 請截圖搜尋畫面給我們看看

2019-08-02-Chat transcript on coweasy.com started on Friday, -0780.json

at 2019-08-02 02:37, account. said: 請問 權限控管是由管理者進行嗎
at 2019-08-02 02:38, Support Team said: 是的
at 2019-08-02 02:38, Support Team said: 因為你的賬戶只有一個用戶,所以不能設定權限
at 2019-08-02 02:40, account. said: 我知道 但是我希望業務看帳 但是不能動到帳面
at 2019-08-02 02:40, account. said: 只能看 不能做
at 2019-08-02 02:40, Support Team said: 這樣需要訂購附加用戶
at 2019-08-02 02:40, account. said: 喔 我知道了
at 2019-08-02 02:40, Support Team said: 啟用權限後,設置該用戶只有報表的權限
at 2019-08-02 04:54, account. said: 傳票面可以放大嗎
at 2019-08-02 04:55, Support Team said: 你指輸入頁面,還是列印頁面?
at 2019-08-02 04:56, account. said: 輸入頁面
at 2019-08-02 04:57, Support Team said: 可以試試用鍵盤的 CTRL+滑鼠的滾動來放大縮小
at 2019-08-02 04:58, account. said: 可以了

2019-08-02-Chat transcript on coweasy.com started on Friday, -0781.json

at 2019-08-02 08:11, Billy Cheung. said: 想請問如果我想開張單, 對方是CONSIGNMENT 方式
at 2019-08-02 08:11, Billy Cheung. said: 不是直接付款購買。 請問有這功能嗎???
at 2019-08-02 08:12, Support Team said: CONSIGN IN OR CONSIGN OUT?
at 2019-08-02 08:12, Billy Cheung. said: OUT
at 2019-08-02 08:32, Billy Cheung. said: IN OUT 即是什麼? 我們是賣方
at 2019-08-02 08:49, Support Team said: if you is seller, it should be consign out
at 2019-08-02 08:49, Billy Cheung. said: 應該點打張單??
at 2019-08-02 09:05, Support Team said: at this meantime, the system does not have function of consign out, but we have consign in
at 2019-08-02 09:10, Support Team said: sorry, for your consign put, you can set up a 庫存 of "Consign out"
at 2019-08-02 09:11, Support Team said: then use stock transfer to transfer to the 庫存 of "Consign out"
at 2019-08-02 09:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c58088767848545fdd1f77100a52a65dfede6c0d/image.png
at 2019-08-02 09:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f145d71a34da8c611511ae43d5b987d67491ec29/image.png
at 2019-08-02 09:14, Support Team said: 轉至地區SET CONSIGN OUT的倉
at 2019-08-02 09:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f54667990ec36db1f0aa6abca6589d6e3dd0725a/image.png
at 2019-08-02 09:14, Support Team said: then you can print the delivery note'

2019-08-05-Chat transcript on coweasy.com started on Monday, -0783.json

at 2019-08-05 05:01, Billy Cheung. said: 請問點開多個庫瘡?
at 2019-08-05 05:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/53dc2b7ebd4a80207e6904f9541047f6d4ea41dd/image.png
at 2019-08-05 05:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c12203d4e14b80331c6dd27f376b14d48267d6cb/image.png
at 2019-08-05 05:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3a837ea119ef62fca58b3af0c6813948eb8370d9/image.png
at 2019-08-05 05:04, Support Team said: that's it
at 2019-08-05 05:05, Billy Cheung. said: OH 唔該

2019-08-07-Chat transcript on coweasy.com started on Wednesda-0789.json

at 2019-08-07 06:09, Richard Man. said: I just gave your team a call and briefed the problem. I finished all stock adjustment last night in Location A for the period 2018/4/1-2019/3/31, I ran the stocktake report all stock level were Zero already. But this morning I run the stocktake report again, the stock balance goes to 9380pcs. I did no stock transaction at all during the time from last night after I ran the stocktake report at Zero balance and just now.
at 2019-08-07 06:09, Richard Man. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d4a663486c576ebfbc12ba3/v/0c44d3596bf905256d37d333a0f62ac0afc1f2bf/image.png
at 2019-08-07 06:09, Richard Man. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d4a663486c576ebfbc12ba3/v/d55fae8946bcf610efc52ff2f1d916f46ceacb03/image.png
at 2019-08-07 06:10, Richard Man. said: This is the snapshot of the system and the corresponding export of the stock data
at 2019-08-07 06:12, Support Team said: ok, we'll forward to our technical team to follow up
at 2019-08-07 06:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/19f83c69be7a2cdded5b44d4c02d40fb48822c6c/圖片.png
at 2019-08-07 06:13, Support Team said: 盤點報表請勿選開始日期,選開始日期是查看該時間段內 的淨出入數
at 2019-08-07 06:25, Support Team said: 經過技術團隊剛才詳細查看後,本身系統是沒有問題,應該是用戶選擇日期的錯誤導致
at 2019-08-07 06:26, Support Team said: 所以, 這是屬於應用支援問題,本來是需要訂購支援服務才能提供的查詢
at 2019-08-07 06:26, Richard Man. said: ok, you suggest no need to put opening period, i'll take your advice and try again
at 2019-08-07 06:28, Richard Man. said: also, I mentioned in some occasions about after 6 pm, the system seems takes much longer processing time in running reports, my experience was that the later the evening, the longer time it took, and sometimes even no response, please take a look, thanks
at 2019-08-07 06:30, Support Team said: yes, we've forward this message to our technical team to follow up, thank you

2019-08-07-Chat transcript on coweasy.com started on Wednesda-0790.json

at 2019-08-07 05:37, Nicholas Lao. said: 關於企業雲的問題
at 2019-08-07 05:37, Support Team said: please ask
at 2019-08-07 05:39, Nicholas Lao. said: 如果我公司 有分別部門的人員需使用系統,我可以設定只授權部分的操作給不同的職位嗎
at 2019-08-07 05:40, Nicholas Lao. said: 例如 銷售同事只能使用鎖售,零售,客戶管理等,不能使用會計類別的
at 2019-08-07 05:44, Nicholas Lao. said: 另一個問題是,在銷售開單上,我需要一個銷售一個產品組合A,但A組合需要自動扣除bcd三個獨立產品庫存,每次銷售A組合,A這個不扣庫存,只扣子產品bcd的庫存各1,可以做到嗎
at 2019-08-07 05:45, Support Team said: 絕對冇問題,如該公司訂購了多用戶的時候,管理員是可以設定其他用戶不同的權限進入不同的功能頁面
at 2019-08-07 05:46, Nicholas Lao. said: 明白,如果訂購多用戶,是一個用戶只能同時在一個電腦登入是嗎
at 2019-08-07 05:47, Support Team said: 關於第二個問題,首先產品組合的功能是在企業雲模式才有,而目前您使用的是小企雲模式,所以是沒有庫存功能
at 2019-08-07 05:48, Support Team said: 但不要緊,如你需要,之後可以幫你自動升級至企業雲再試用也可以
at 2019-08-07 05:49, Support Team said: 關於產品組合這方面, 完全沒有問題, 當客戶訂購產品組合a的時候, 我們會自動扣除bcd三個獨立的產品庫存, 然後同時產品a會自動增加一件,再自動會扣除一件 ,令它的最後結果也是不變
at 2019-08-07 05:50, Support Team said: 所以企業雲模式本身的功能是可以滿足你這個需求的
at 2019-08-07 05:53, Nicholas Lao. said: 我準備選擇用企業雲的,公司需要帶銷售功能的,因公司的產品比較多是組合,和產品租賃為主,想問租賃業務上,我們每個月/季,都需要開單收取客戶月費,我可以設定客戶開單上每月自動生成單據到指定日期嗎
at 2019-08-07 05:54, Nicholas Lao. said: 例如: 客戶由19年1月開始租賃合約,每月收費至2020年12月,這個期間,我可以設定每月自動生成該月收費單據嗎
at 2019-08-07 05:58, Nicholas Lao. said: 和客戶管理上,可以設定時間提醒功能嗎,例如客戶在19年1月購買,我們需要在半年/明年/每年幫客戶的產品作定期服務,這個可以做到嗎
at 2019-08-07 06:02, Support Team said: 可以的,系統是可以設定自動續費功能,可以按照用戶設定的不同時間提醒用戶需要再開發票給客戶
at 2019-08-07 06:04, Support Team said: 只是關於設定每月自動出發票的功能細節 ,我們是採用提醒功能用以提醒用戶在期滿前多少天, 按一下按鈕便可以再發出下一時段的發票給客戶
at 2019-08-07 06:05, Support Team said: 關於你最後的問題,和之前的問題也是差不多,總之我們是有相似的提醒功能,可以提醒用戶在指定的時間再開發票給客戶用以續約
at 2019-08-07 06:06, Nicholas Lao. said: 假設每月都需收費,自動續費則會每月自動開一張新的收費單 是這個意思嗎
at 2019-08-07 06:07, Nicholas Lao. said: 有提醒功能也能滿足操作
at 2019-08-07 06:08, Support Team said: 我們特別設定不是自動的功能,因為我們想用戶識別另一張新發票已出,所以我們採取了提示頁面功能,但是也相當簡單,用戶只需要按一下按鈕,也可以自動開一張新發票給客戶,明白嗎?
at 2019-08-07 06:09, Nicholas Lao. said: 很清晰了 我再試用一下其他功能
at 2019-08-07 06:09, Nicholas Lao. said: 感謝你的解答
at 2019-08-07 06:09, Nicholas Lao. said: 另外,coweasy 支援在手機/平版上操作嗎
at 2019-08-07 06:10, Support Team said: 絕對可以, 用戶可以在任何 裝置,透過瀏覽器操作系統也沒有問題
at 2019-08-07 06:11, Support Team said: 但你目前的戶口是小企雲模式 ,需要我們幫您升級至企業雲嗎?
at 2019-08-07 06:12, Nicholas Lao. said: 企業雲合適我們的操件應用
at 2019-08-07 06:14, Support Team said: 好的, 我們可以幫你進行升級,但請你先登出目前的小企雲戶口
at 2019-08-07 06:14, Nicholas Lao. said: 已登出
at 2019-08-07 06:16, Support Team said: 可以了 ,我們技術團隊已即時為你的戶口升級至企業雲,現在請使用你原先的登入電郵和密碼再進入
at 2019-08-07 06:16, Nicholas Lao. said: 我本身有使用別的系統,如客戶資料,產品資料這些我都可以先滙出,再在企業雲上滙入是嗎
at 2019-08-07 06:17, Support Team said: 是的,完全可以
at 2019-08-07 06:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/000c1655d30997a85cbd32d81599b92fc1f3ed4c/image.png

2019-08-07-Chat transcript on coweasy.com started on Wednesda-0793.json

at 2019-08-07 07:19, Sherry Fung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d4a6da186c576ebfb4da136/v/cd00410edf33af86d30f22f00bced279aed10fa0/image.png
at 2019-08-07 07:21, Support Team said: 請問方不方便給excel我們檢查一下?
at 2019-08-07 07:26, Support Team said: 請按月分開excel文件,試試匯不匯入到
at 2019-08-07 07:32, Sherry Fung. said: 問題在那
at 2019-08-07 07:32, Sherry Fung. said: 我沒時間分
at 2019-08-07 07:34, Support Team said: 因為全年較多記錄,如只匯入一個月記錄可以匯入,那可能是處理時間太長timeout了
at 2019-08-07 07:42, Sherry Fung. said: 我分開他說模版格式不正確
at 2019-08-07 08:35, Support Team said: 經過技術部查看,如果你嘗試把紀錄只保留2018年1月匯入,是沒有問題的, 可以成功匯入
at 2019-08-07 08:35, Support Team said: 所以想請問你是匯入單獨哪一個月份? 他說無法格式不正確

2019-08-08-Chat transcript on coweasy.com started on Thursday-0794.json

at 2019-08-08 09:42, Chen Lily. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d4bea7e86c576ebfb80308f/v/2e5c0306f3d88c55ed3711a3c3de62bf249d7210/image.png
at 2019-08-08 09:43, Chen Lily. said: I would like to change the exchange rate for bookkeeping this year
at 2019-08-08 09:43, Support Team said: 可以直接改
at 2019-08-08 09:43, Support Team said: 只會影響新單
at 2019-08-08 09:44, Chen Lily. said: Will it change the last year's financial statement if I change?
at 2019-08-08 09:44, Support Team said: 舊單的匯率不會更改
at 2019-08-08 09:44, Chen Lily. said: OK,Thanks!

2019-08-09-Chat transcript on coweasy.com started on Friday, -0798.json

at 2019-08-09 07:17, May. said: 請問系統可以辨別當我入客戶ABC名, 已有discount 位
at 2019-08-09 07:20, Support Team said: 客戶沒有預設折扣
at 2019-08-09 07:20, Support Team said: 只有 客戶-產品 使用過的折扣記錄,沒有單獨客戶的

2019-08-09-Chat transcript on coweasy.com started on Friday, -0799.json

at 2019-08-09 08:52, V1565340702955874 said: 你好, 想請問如何成為公司會員?
at 2019-08-09 08:52, V1565340702955874 said: 必須要是CPA, 對嗎?
at 2019-08-09 08:53, Support Team said:
https://coweasy.com/CPA/CPARegister.aspx
at 2019-08-09 08:53, Support Team said: 是的,必須是會計師樓/會計服務公司
at 2019-08-09 08:54, V1565340702955874 said: 即是要在香港PRASTISING才可以申請這個部分
at 2019-08-09 08:54, V1565340702955874 said: 是嗎
at 2019-08-09 08:54, V1565340702955874 said: ACCA的呢?
at 2019-08-09 08:54, Support Team said: 登記時上傳BR掃描,同事檢查過沒有問題會通知你
at 2019-08-09 08:54, V1565340702955874 said: OR CPA AUST
at 2019-08-09 08:54, V1565340702955874 said: 哦...
at 2019-08-09 08:56, Support Team said: 主要是檢查公司BR,不一定要是practicing
at 2019-08-09 08:56, V1565340702955874 said: 哦
at 2019-08-09 08:56, V1565340702955874 said: 了解了
at 2019-08-09 08:56, V1565340702955874 said: 謝謝啊
at 2019-08-09 08:56, V1565340702955874 said: 跟同事討論下先

2019-08-12-Chat transcript on coweasy.com started on Monday, -0801.json

at 2019-08-12 05:04, ASTER JOR. said: 我要開一間新公司, 請問 Login & password 可以與現時公司的相同嗎?
at 2019-08-12 05:05, Support Team said: 不可以,一個登入只用於一間公司,登入電郵不能重複
at 2019-08-12 05:10, ASTER JOR. said: 如日後我離職由另一位同事負責時, 可以更改登入電郵嗎
at 2019-08-12 05:13, Support Team said: 登入電郵用戶不能自行更改如必須更改時,需要使用現有的登入電郵,發送到 support@coweasy.com 申請,註明原因和新的登入電郵,同事需確認用戶身份才能幫用戶改電郵
at 2019-08-12 05:17, ASTER JOR. said: ok Tks

2019-08-12-Chat transcript on coweasy.com started on Monday, -0802.json

at 2019-08-12 06:49, account. said: 為何在2019/-1月我有登帳 為何記錄沒出
at 2019-08-12 06:49, account. said: 我搜尋不到
at 2019-08-12 06:50, account. said: 有了
at 2019-08-12 06:50, account. said: 我電腦太慢
at 2019-08-12 06:55, account. said: 2019-2找不到會計記錄
at 2019-08-12 06:56, account. said: 我有登帳
at 2019-08-12 06:58, account. said: 我的會計記錄都不見
at 2019-08-12 06:58, Support Team said: 請試試查看總分類帳有沒有

2019-08-12-Chat transcript on coweasy.com started on Monday, -0803.json

at 2019-08-12 05:57, Thomas Cheng. said: i got an account of trial of audit function.how can i set up a new company?
at 2019-08-12 06:12, Support Team said: 首先 你需要就係第一頁 所有客戶列表內登記一個新客戶
at 2019-08-12 06:13, Support Team said: 然後把這個客戶轉為為会計帳目客戶
at 2019-08-12 06:13, Support Team said: 請問做到嗎

2019-08-12-Chat transcript on coweasy.com started on Monday, -0804.json

at 2019-08-12 05:34, william. said: 请问注册后先做什么?
at 2019-08-12 05:35, Support Team said: 可以先登記你的客戶和產品
at 2019-08-12 05:36, william. said: 可以导入数据吗
at 2019-08-12 05:37, william. said: 然后采购是人民币或港币,销售是港币,需要怎么设置呢
at 2019-08-12 05:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b1f342d19f7723f68e553ae59a8b62f276049068/2019-08-12_13-37-35-(主頁)_銷售_-_Google_Chrome.png
at 2019-08-12 05:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ef23d1272e1177d800a8caf4d3bbbaa336f3264/2019-08-12_13-37-57-(主頁)_銷售_-_Google_Chrome.png
at 2019-08-12 05:38, Support Team said: 可以匯入
at 2019-08-12 05:38, Support Team said: 可以設置多貨幣
at 2019-08-12 05:40, william. said: 商品在哪裡導入
at 2019-08-12 05:41, Support Team said: 在登入後的主頁頁面
at 2019-08-12 05:42, Support Team said: 稍等
at 2019-08-12 05:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bab1e617310f1b0f10392b9971003d0ec82809cf/Screenshot_20190812-134400_Chrome.jpg
at 2019-08-12 05:46, Support Team said: 這樣比較清楚
at 2019-08-12 05:47, Support Team said: 在左方的第一步 基礎數據
at 2019-08-12 05:47, william. said: 是不是先建物料表再入庫存呢
at 2019-08-12 05:47, Support Team said: 可以下載我們的庫存匯入基本excel模塊
at 2019-08-12 05:48, william. said: 然後怎樣區分是什麼幣別採購?
at 2019-08-12 05:48, Support Team said: 是的,但其實你也可以在採購單頁面或 發票頁面即是建立庫存也可以
at 2019-08-12 05:49, Support Team said: 首先可以在左方的登記專區,多貨幣,建立不同貨幣

2019-08-12-Chat transcript on coweasy.com started on Monday, -0806.json

at 2019-08-12 07:24, Billy Cheung. said: 你好, 我想設定開報價單時可以選擇 "倉庫", 應如何設定?
at 2019-08-12 07:25, Billy Cheung. said: 我已經用administrator 權力去授權了使用者可以修改, 但依家在報價單中找不到這個選擇
at 2019-08-12 07:25, Billy Cheung. said: 我其實係想開"寄賣"單
at 2019-08-12 07:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/611119b03282d5d7462df7da79e53a3c1508bd22/2019-08-12_15-25-33-報價單_-_Google_Chrome.png
at 2019-08-12 07:26, Support Team said: 可以直接選
at 2019-08-12 07:26, Billy Cheung. said: 看不到這個"地區"
at 2019-08-12 07:26, Support Team said: 看看選擇欄位是否隱藏了
at 2019-08-12 07:26, Billy Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d51137786c576ebfbf05ef0/v/11f8cfa165006f5562fc5f36c703c67628e98304/image.png
at 2019-08-12 07:26, Support Team said: 看看選擇欄位是否隱藏了
at 2019-08-12 07:27, Billy Cheung. said: 看到了謝謝
at 2019-08-12 07:27, Billy Cheung. said: 那請問一下
at 2019-08-12 07:27, Support Team said: 給reseller寄賣,可以試試用庫存轉倉,可以出到送貨單
at 2019-08-12 07:28, Billy Cheung. said: 正確開寄賣的訂單, 應該怎麼操作?
at 2019-08-12 07:28, Support Team said: reseller當是一個地區
at 2019-08-12 07:28, Billy Cheung. said: 因為會計需要, 我必需要開一張單
at 2019-08-12 07:28, Support Team said: 給他們寄賣,當是將產品,由自己公司的倉,轉去其他倉
at 2019-08-12 07:28, Billy Cheung. said: 庫存轉倉,可以出到送貨單 > 沒有單價及貨值
at 2019-08-12 07:29, Billy Cheung. said: 我明白, 是轉倉
at 2019-08-12 07:29, Support Team said: 這是的,只是當轉倉,還沒有交易
at 2019-08-12 07:29, Billy Cheung. said: 但因為要出一張證明, 如果對方有不見貨情況
at 2019-08-12 07:30, Billy Cheung. said: 可以依照當時的單價去計算
at 2019-08-12 07:30, Support Team said: 那樣可以在報價單出,要改模板
at 2019-08-12 07:31, Billy Cheung. said: 咁跳去 > 當reseller 已經售出商品
at 2019-08-12 07:32, Billy Cheung. said: 我應該怎麼做?
at 2019-08-12 07:32, Support Team said: 出發票,地區選該reseller
at 2019-08-12 07:37, Support Team said: 其實只是當reseller是自己的一間分店那樣操作,庫存轉倉是將產品轉去分店,reseller賣出就可以直接出發票,只是地區選reseller,由分店那裡扣貨
at 2019-08-12 07:47, Billy Cheung. said: 請問, 如何查詢某一倉庫所有產品的庫存量?
at 2019-08-12 07:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/91cacb3350508ac8e0ab93bec5cfcd3b27bfd332/2019-07-24_12-28-42-(主頁)_庫存_-_Google_Chrome.png

2019-08-12-Chat transcript on coweasy.com started on Monday, -0808.json

at 2019-08-12 09:11, Ms Li. said: 邊度有 得入STOCK ?
at 2019-08-12 09:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2fc4c1622fec7636fa8fc5c1f7132584ca7d08cd/圖片.png
at 2019-08-12 09:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75d30cb9654cc0a45e68a8d5b3dafb2fcc001b99/圖片.png
at 2019-08-12 09:24, Ms Li. said: 基礎單位 用箱可以?
at 2019-08-12 09:24, Ms Li. said: 個 改不到
at 2019-08-12 09:25, Ms Li. said: 輸入現有倉存數量
at 2019-08-12 09:25, Support Team said: 請參考常問問題的庫存單位
at 2019-08-12 09:26, Support Team said: 庫存數量需要經初始餘額/採購或庫存調整來輸入
at 2019-08-12 09:43, Ms Li. said: 倉存成本 可以邊到INPUT?
at 2019-08-12 09:44, Ms Li. said: 每次黍貨價5同
at 2019-08-12 09:44, Ms Li. said: 要AVERAGE左佢
at 2019-08-12 09:45, Ms Li. said: STOCK COST 都你用FIFO 個方式 ?
at 2019-08-12 09:45, Support Team said: 輸入初始餘額/採購或庫存調整時,也需要輸入產品單價/成本
at 2019-08-12 09:46, Support Team said: 庫存流量報表可以顯示weighted average 或 FIFO 的成本
at 2019-08-12 09:46, Ms Li. said: 有冇CURRENCY 選擇?
at 2019-08-12 09:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc27c782ce4fc486322de6b5bb979859c54bd8eb/-57-58-(Dashboard)_銷售.png
at 2019-08-12 09:47, Support Team said: 要先在這裡set
at 2019-08-12 09:47, Support Team said: 開單才可以選
at 2019-08-12 09:47, Ms Li. said: 請參考常問問題的庫存單位
at 2019-08-12 09:48, Ms Li. said: 係邊可以見到 ?
at 2019-08-12 09:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d8ebb8ba3bd69a800b4117c6d49eb8e5d81ff5e8/圖片.png

2019-08-13-Chat transcript on coweasy.com started on Tuesday,-0810.json

at 2019-08-13 06:45, william. said: 請問怎樣設置銷售,採購發票格式?
at 2019-08-13 06:50, Support Team said: 很簡單,你可以例如進入發票輸入頁面
at 2019-08-13 06:50, Support Team said: 在該頁面的右方,有沒有看到 常問問題?
at 2019-08-13 06:58, william. said: 好的,我看看

2019-08-13-Chat transcript on coweasy.com started on Tuesday,-0812.json

at 2019-08-13 07:16, account. said: 請問一下打傳票時 有些交易是相同 你們不能複製嗎
at 2019-08-13 07:17, account. said: 複製傳票
at 2019-08-13 07:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b7a917947de2279805f9116c4489f91bfe80e14/2019-08-13_15-17-49-會計人員輸入_-_Google_Chrome.png
at 2019-08-13 07:18, account. said: 喔 好我試試

2019-08-14-Chat transcript on coweasy.com started on Wednesda-0816.json

at 2019-08-14 09:37, C-Team. said: how can i convert to exel file ?
at 2019-08-14 09:38, Support Team said: 你指匯出記錄到exel?
at 2019-08-14 09:38, Support Team said: 還是匯出報表到exel?
at 2019-08-14 09:38, C-Team. said: yup
at 2019-08-14 09:39, C-Team. said: 匯出報表到exel
at 2019-08-14 09:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc1d51d3f15c2181ac5683f27d0d5c781e26dd29/2019-08-14_17-40-01-資產負債表_-_Google_Chrome.png
at 2019-08-14 09:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/feac92281465167cc0e140650075002d838e6b66/2019-08-14_17-40-11-資產負債表_-_Google_Chrome.png
at 2019-08-14 09:40, Support Team said: 搜尋/查看報表時,按引出
at 2019-08-14 09:42, C-Team. said: many thanks

2019-08-14-Chat transcript on coweasy.com started on Wednesda-0818.json

at 2019-08-14 08:45, Ray Tong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d53b30b86c576ebfbd6ddfb/v/ffd609aed74c8b7e044461caa2cf8b3cdbabf5f3/image.png
at 2019-08-14 08:46, Ray Tong. said: 你好, 靖問在invoice中, Details 位可否預先設定多2-3項?
at 2019-08-14 08:47, Support Team said: 預設只有1行
at 2019-08-14 08:48, Support Team said: 如單據是不斷重複的,可以試試“複製/Duplicate”,複製舊單
at 2019-08-14 08:49, Support Team said: 再改日期,編號,金額及其他資料

2019-08-14-Chat transcript on coweasy.com started on Wednesda-0819.json

at 2019-08-14 07:31, yesinhk@outlook.com. said: 零售單邊到入
at 2019-08-14 07:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/03356ec5872be2fe3a17d2d4460a6fa604475398/2019-08-14_15-31-50-(主頁)_銷售_-_Google_Chrome.png
at 2019-08-14 07:33, yesinhk@outlook.com. said: 产品POS?
at 2019-08-14 07:33, Support Team said: 是的

2019-08-14-Chat transcript on coweasy.com started on Wednesda-0820.json

at 2019-08-14 08:07, yesinhk@outlook.com. said: 可以將用戶改成管理員?
at 2019-08-14 08:08, Support Team said: 不能的,只有一個管理員
at 2019-08-14 08:08, Support Team said: 如不啟用權限,普通用戶也可以全權限地出單
at 2019-08-14 08:08, yesinhk@outlook.com. said: 可以撒銷原來的管理員?
at 2019-08-14 08:15, Support Team said: 如要轉管理員,請用現管理員的登入電郵,發送申請到support@coweasy.com,註明新的管理員是哪一個用戶

2019-08-14-Chat transcript on coweasy.com started on Wednesda-0821.json

at 2019-08-14 09:05, account. said: 我借貸都是平的
at 2019-08-14 09:05, account. said: 但是系統說不平
at 2019-08-14 09:06, account. said: 計算機打出來都一樣
at 2019-08-14 09:06, Support Team said: 請截圖給我們看看
at 2019-08-14 09:08, account. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d53c11e86c576ebfbee59f3/v/4072a8b3c383ce4f3a4fc7e87b3e1128900ad658/image.png
at 2019-08-14 09:09, account. said: 那裏出錯
at 2019-08-14 09:11, account. said: 怎麼辦
at 2019-08-14 09:11, Support Team said: 都是同一個傳票編號?
at 2019-08-14 09:11, account. said: 是 同一張傳票
at 2019-08-14 09:13, account. said: 怎麼辦
at 2019-08-14 09:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/655c0cff122bc66a257698421ae8a2a84fca68a2/2019-08-14_17-14-19-會計人員輸入_-_Google_Chrome.png
at 2019-08-14 09:15, Support Team said: 右下角,借方貸方是一樣?
at 2019-08-14 09:15, account. said: 對
at 2019-08-14 09:16, account. said: 借 貸要相等
at 2019-08-14 09:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/efa4272659fc55e41bd42ace68d2924373a49a77/2019-08-14_17-15-56-會計人員輸入_-_Google_Chrome.png
at 2019-08-14 09:16, Support Team said: 都輸入了一樣的編號?
at 2019-08-14 09:17, account. said: 我重做一次試試
at 2019-08-14 09:24, account. said: 呵呵 過了 你們家系統該休息
at 2019-08-14 09:25, account. said: 謝謝啦

2019-08-14-Chat transcript on coweasy.com started on Wednesda-0822.json

at 2019-08-14 08:25, yesinhk@outlook.com. said: excel可以導入做出貨單的自訂格式?
at 2019-08-14 08:27, Support Team said: 自定樣式都是在系統的designer裏編輯,不能用excel/word/pdf來匯入
at 2019-08-14 08:28, Support Team said: 如用戶需要,用戶可以提供樣本,我們有收費服務可以幫用戶製定
at 2019-08-14 08:29, yesinhk@outlook.com. said: 我看不懂designer的格式 有簡單的說明提供嗎
at 2019-08-14 08:29, Support Team said: 用戶需要在系統的編輯器裏修改自訂樣式
at 2019-08-14 08:30, Support Team said: 不能用excel/word/pdf 等文件來轉換
at 2019-08-14 08:30, yesinhk@outlook.com. said: 收費服務幾錢
at 2019-08-14 08:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c813c9c76c1a9d42c92aa7c569fa252ba6ed4afa/2019-08-14_16-31-13-主頁_-_Google_Chrome.png
at 2019-08-14 08:31, Support Team said: 可以在訂購平台查看
at 2019-08-14 09:09, yesinhk@outlook.com. said: 有沒訂購平台link 我找不到
at 2019-08-14 09:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/88bb32c0788493d0085f8cd3d007bf1f01530668/圖片.png

2019-08-15-Chat transcript on coweasy.com started on Thursday-1644.json

at 2019-08-15 02:23, account. said: 請問一下 我們公司的帳務 跟銀行帳跑 銀行餘額部份
at 2019-08-15 02:24, account. said: 要如何登錄 我要知道的是銀行調節的部份
at 2019-08-15 02:25, account. said: 我做完帳後 我的餘額要跟銀行帳平
at 2019-08-15 02:25, Support Team said: 請查看總分類帳,查看銀行可科目
at 2019-08-15 02:25, account. said: 帳面餘額必須跟銀行對齊
at 2019-08-15 02:28, account. said: 所以你的意思說要從銀行科目 查
at 2019-08-15 02:29, Support Team said: 是的
at 2019-08-15 02:30, account. said: 不能輸入期初銀行餘額
at 2019-08-15 02:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/98d280860667adba5d1d9f941511c4d47b21d3c4/-33-00-(Dashboard)_銷售.png
at 2019-08-15 02:30, Support Team said: 科目的初始餘額在這裡輸入
at 2019-08-15 02:31, account. said: 我看看
at 2019-08-15 02:34, account. said: 這個銀行存款是輸入每個月的期末餘額囉
at 2019-08-15 02:35, Support Team said: 初始餘額只需輸入一個
at 2019-08-15 02:35, account. said: 所以做完傳票帳後 他的餘額會有變化嗎
at 2019-08-15 02:36, account. said: 報表會看到嗎
at 2019-08-15 02:37, Support Team said: 假設2019-03-31做了核數,2019-03-31及之前的數,在初始餘額根據Trial Balance來輸入,2019-04-01及之後的數才在系統輸入
at 2019-08-15 02:38, Support Team said: 簡而言之,之前的舊數不用每條entry來輸入,只需在初始餘額輸入一個總數
at 2019-08-15 02:38, Support Team said: 報表顯示的餘額是由初始餘額,加上之後的entry的
at 2019-08-15 02:39, account. said: 所以我只要輸入4/1的銀行餘額
at 2019-08-15 02:40, Support Team said: 我們一般建議用戶根據核數來輸入
at 2019-08-15 02:40, account. said: 一次就好 那需要每個月設定嗎
at 2019-08-15 02:40, Support Team said: 不用,數據是累加的
at 2019-08-15 02:42, account. said: 好 了解 所以今年1/1輸入銀行餘額 他會一直做累加或累減
at 2019-08-15 02:42, account. said: 那 要查數在哪裡查
at 2019-08-15 02:42, Support Team said: 總分類帳
at 2019-08-15 02:45, account. said: 我知道了 我要輸入初始餘額 再到總分類帳拉出銀存會科查餘額就是了
at 2019-08-15 02:45, account. said: 是這樣吧
at 2019-08-15 02:45, Support Team said: 是的
at 2019-08-15 02:45, account. said: 好

2019-08-15-Chat transcript on coweasy.com started on Thursday-1645.json

at 2019-08-15 06:09, Ray Tong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d54f63686c576ebfb7e513e/v/0d2b791127cc5bae7f2f727384a4b2a38413feac/image.png
at 2019-08-15 06:11, Ray Tong. said: 你好,請問Receipt 係Bank Statement 顯示的currency可否轉?
at 2019-08-15 06:11, Ray Tong. said: 因為的bank A/C係CNY
at 2019-08-15 06:12, Ray Tong. said: 想統一顯示CNY
at 2019-08-15 06:14, Support Team said: 這裡AR顯示的是本幣,這點已向開發的同事反映,會定期討論優化系統的功能
at 2019-08-15 06:16, Ray Tong. said: 即是不能顯示CNY?
at 2019-08-15 06:17, Support Team said: 是的
at 2019-08-15 06:32, Ray Tong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d54f63686c576ebfb7e513e/v/49c38153475bb9196308e7a93d0e7814fe16d6e7/image.png
at 2019-08-15 06:33, Ray Tong. said: 另外,麻煩反映有關小數位顯示一時2個位,一時1個位

2019-08-15-Chat transcript on coweasy.com started on Thursday-1646.json

at 2019-08-15 09:34, V1565861625096833 said: 合適香港會計審計做帳嗎?
at 2019-08-15 09:35, Support Team said: 合適的
at 2019-08-15 09:36, Support Team said: 系統的財務報表可以在香港給會計師樓做核數
at 2019-08-15 09:36, Support Team said: 如需要,我們可以在轉介香港的會計師樓,也沒有問題

2019-08-15-Chat transcript on coweasy.com started on Thursday-1647.json

at 2019-08-15 07:39, account. said: 請問 我做好的傳票分錄帳可列出總表嗎
at 2019-08-15 07:40, Support Team said: 財務報表都可以匯出excel
at 2019-08-15 07:41, account. said: 我等會試試

2019-08-15-Chat transcript on coweasy.com started on Thursday-1648.json

at 2019-08-15 08:52, Wendy Lau. said: 如果要download 资料報稅,如何做/
at 2019-08-15 08:52, Support Team said: 請在財務報表匯出excel
at 2019-08-15 08:54, Wendy Lau. said: 要再付多少?
at 2019-08-15 08:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d137f52f602d2e71b64ae4650625c274cc392e9/2019-08-15_16-54-55-主頁_-_Google_Chrome.png
at 2019-08-15 08:55, Support Team said: 可在訂購平台查看及訂購

2019-08-15-Chat transcript on coweasy.com started on Thursday-1649.json

at 2019-08-15 08:59, V1565856665073899 said: 想多了解如果公司儀器經常要搬動至不同倉庫,需要哪項功能 ?
at 2019-08-15 08:59, Support Team said: 這些儀器是用作銷售的?
at 2019-08-15 09:01, V1565856665073899 said: 租務
at 2019-08-15 09:03, Support Team said: 是收按金->租儀器->客戶歸還儀器->收取租金/退按金,這樣的模式?
at 2019-08-15 09:04, V1565856665073899 said: 當然,如有損壞,會扣除部份按金
at 2019-08-15 09:06, Support Team said: 如需要產品資料,要企業雲如只出發票,收按金,收租金,不需要產品資料,小企雲就可以
at 2019-08-15 09:07, V1565856665073899 said: 有需要查看租出儀器的狀況,例如租去了哪裡,是在倉裡還是在客裡,這是屬產品資料嗎?
at 2019-08-15 09:09, V1565856665073899 said: 你指的產品資料是指庫存管理系統?
at 2019-08-15 09:09, Support Team said: 是的
at 2019-08-15 09:10, V1565856665073899 said: 因為公司要求,可以打印支票嗎?
at 2019-08-15 09:12, Support Team said: 系統可以出到發票,收據等單據,但暫時未有列印支票功能
at 2019-08-15 09:12, Support Team said: 其實你的要求相當簡單,我們也有其他租務的客戶也使用,但建議你先註冊我們試用版,我們的支援同事会稍後聯絡你,講解開始的詳情會比較好
at 2019-08-15 09:12, Support Team said: 但我們有格式自訂功能,可以為你修訂你的發票格式,只需另外一些費用
at 2019-08-15 09:13, Support Team said: 很多客戶也是這樣的
at 2019-08-15 09:14, V1565856665073899 said: 未有列印支票功能但可以收費修訂嗎?收費不是問題,合理便可
at 2019-08-15 09:15, Support Team said: 可以的,報價修改需要給其他同事跟進,請問方不方便提供聯絡資料
at 2019-08-15 09:21, V1565856665073899 said: 沒問題,我知道有自訂發票格式,客戶可自行修改至可打印支票,因支票不是 A4 size
at 2019-08-15 09:22, Support Team said: 是的,冇問題,其實修改格式也可以修改紙張大小
at 2019-08-15 09:28, V1565856665073899 said: 請問支援手機嗎?
at 2019-08-15 09:29, Support Team said: 手機App暫時只有Android
at 2019-08-15 09:29, Support Team said: 在手機直接用瀏覽器登入系統使用也可以
at 2019-08-15 09:33, V1565856665073899 said: 好的,謝謝解釋

2019-08-16-Chat transcript on coweasy.com started on Friday, -1650.json

at 2019-08-16 02:16, emily@onwon.com.hk. said: 早晨!你好!购货时,厂家要求我们预付全额货款。在 CowEasy 应该如何入账呢?
at 2019-08-16 02:17, Support Team said: 請參考採購頁面->常問問題 ->預付按金
at 2019-08-16 02:22, emily@onwon.com.hk. said: 我在棌购页面找不到常见问题哦!
at 2019-08-16 02:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d049a5c8428e265b8c2fa18110dcd0c44e585fff/2019-08-16_10-23-47-採購單(收貨)_-_Google_Chrome.png

2019-08-16-Chat transcript on coweasy.com started on Friday, -1651.json

at 2019-08-16 06:06, account. said: 請問我有複製傳票 但是都在同一天登帳 傳票號不能主動跳 好像要自己KEY
at 2019-08-16 06:08, Support Team said: 應該不會的,是會自動跳傳票號
at 2019-08-16 06:08, Support Team said: 請問你是否把第一張傳票儲存了?
at 2019-08-16 06:08, account. said: 是
at 2019-08-16 06:09, Support Team said: 那儲存後便可以按上方工具列的複製
at 2019-08-16 06:09, Support Team said: 請問可否截圖給我們看看
at 2019-08-16 06:09, account. said: 好
at 2019-08-16 06:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7f0c1b2f82c7e208905c368b5142b848a02f2a61/image.png
at 2019-08-16 06:12, Support Team said: then I click '複製'
at 2019-08-16 06:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/12cddad6c44f3d580f565b16a783be0d2dc04714/image.png
at 2019-08-16 06:13, Support Team said: already next number !

2019-08-16-Chat transcript on coweasy.com started on Friday, -1652.json

at 2019-08-16 07:32, account. said: 我按複製 傳票編號沒跳
at 2019-08-16 07:33, account. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d56544b86c576ebfb169a1d/v/fc5dacfe518df3f3c939bad1bb0f2939c9c8796d/image.png
at 2019-08-16 07:34, account. said: 我在試試
at 2019-08-16 07:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8473a74106747b54f6177a3c56d24fb9c1e3f2d5/2019-08-16_15-34-38.gif
at 2019-08-16 07:35, Support Team said: 我們試過會跳編號

2019-08-16-Chat transcript on coweasy.com started on Friday, -1653.json

at 2019-08-16 04:10, william. said: 如何企業雲 套裝
at 2019-08-16 04:11, Support Team said: 你現在登記的已經是企業雲
at 2019-08-16 04:12, william. said: 如何續期
at 2019-08-16 04:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f79ede0e09e4aee43ba7ac7983345c76f1145427/31_15-銷售.png

2019-08-16-Chat transcript on coweasy.com started on Friday, -1654.json

at 2019-08-16 08:08, Ruby. said: Hi, 董事出了現金買野, 這款項是否入落股東往來, 不入零用現金
at 2019-08-16 08:09, Support Team said: 是的
at 2019-08-16 08:09, Ruby. said: 明白, 謝謝!
at 2019-08-16 08:10, Support Team said: 之後找返給董事,也是在 董事代付 / 代收輸入
at 2019-08-16 08:11, Ruby. said: 知道, Thx.

2019-08-19-Chat transcript on coweasy.com started on Monday, -1657.json

at 2019-08-19 03:17, account. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d5a0bb386c576ebfb0da9ef/v/e1877799212282ce1c7db695c610d518009b82cc/image.png
at 2019-08-19 03:18, account. said: 這張傳票是平衡的 傳票號也對
at 2019-08-19 03:19, account. said: 不讓我儲存
at 2019-08-19 03:19, account. said: 怎麼回事呢
at 2019-08-19 03:22, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/36c9ea64d754c076217c7d402759cf183586575e/2019-08-19_11-21-19-會計人員輸入_-_Google_Chrome.png
at 2019-08-19 03:22, Support Team said: 將cursor移到這裡,鍵盤按enter,reload一次看看修改有沒有更新
at 2019-08-19 03:23, account. said: 好

2019-08-19-Chat transcript on coweasy.com started on Monday, -1658.json

at 2019-08-19 06:48, Ray Tong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d5a42a786c576ebfbaeb10f/v/26d85a749d7ec2d3009601ae02f150b408081e5a/image.png
at 2019-08-19 06:48, Ray Tong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d5a42a786c576ebfbaeb10f/v/2bf0c3ea6fc84395945c810439beca702217dd34/image.png
at 2019-08-19 06:49, Ray Tong. said: 你好,請問為什麼Sales by month 的Report 總數與PL不符?
at 2019-08-19 06:55, Support Team said: by month 這個報表應該是顯示了revenue 和 other income 的總數
at 2019-08-19 06:56, Ray Tong. said: 下,為什麼會加Other income?
at 2019-08-19 06:57, Ray Tong. said: 我只想睇Sales
at 2019-08-19 06:58, Support Team said: 因為發票也可以選other income 的科目,所以這個報表也包括了other income
at 2019-08-19 07:07, Ray Tong. said: 我發票是沒有Other Income 的
at 2019-08-19 07:08, Ray Tong. said: 只有Sales

2019-08-19-Chat transcript on coweasy.com started on Monday, -1659.json

at 2019-08-19 08:00, Hon Chit Chau. said: 點樣先可以開昌新公司 ?
at 2019-08-19 08:00, Hon Chit Chau. said: 間
at 2019-08-19 08:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc1982d77ed0b0ae5de5fcbe33ae53bd3c26cb2d/2019-08-19_16-01-33-CowEasy_CPA_平台_-_Google_Chrome.png
at 2019-08-19 08:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c1fdcfb7dbd3eff02866f56cc34128645422316/2019-08-19_16-02-03-CowEasy_CPA_平台_-_Google_Chrome.png
at 2019-08-19 08:03, Support Team said: 先加客戶,再轉去bookkeep

2019-08-19-Chat transcript on coweasy.com started on Monday, -1660.json

at 2019-08-19 09:44, Ray Tong. said: 你好, 想請問Export 出的Excel Report 格式可否改善?
at 2019-08-19 09:45, Ray Tong. said: 有點難看,需自行用時間再處理
at 2019-08-19 09:46, Support Team said: 請問有什麼具體的要求,我們會向開發同事反應
at 2019-08-19 09:50, Ray Tong. said: 最好Export 出來後,所顯示出的格式與網頁上所看到的是一致
at 2019-08-19 09:51, Ray Tong. said: 因為現在Export出的Excel 沒有格式,所有都要手動拉開及分隔
at 2019-08-19 09:52, Ray Tong. said: 另外,請問有關系統是多欠會更新一次?
at 2019-08-19 09:54, Support Team said: 更新是不定期
at 2019-08-19 09:55, Ray Tong. said: 會不會有預先通知?
at 2019-08-19 09:56, Support Team said: 一般的不需要停機的更新不會通知

2019-08-20-Chat transcript on coweasy.com started on Tuesday,-1661.json

at 2019-08-20 03:07, Kitty Chung. said: Good Morning,
at 2019-08-20 03:07, Kitty Chung. said: Tracy,
at 2019-08-20 03:08, Kitty Chung. said: How to print out total period for trial balance report?
at 2019-08-20 03:09, Kitty Chung. said: we find that report of trial balance just only has as t date only.
at 2019-08-20 03:09, Support Team said: TB要逐一年來查看/列印
at 2019-08-20 03:10, Kitty Chung. said: for example, 1.4.2017-31.03.2018
at 2019-08-20 03:10, Support Team said: 31.03.2018
at 2019-08-20 03:11, Support Team said: 選year end date
at 2019-08-20 03:14, Kitty Chung. said: we choose that ithe balances of trial balance are incorrect.
at 2019-08-20 03:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/53a69f079e744c615c7c1bd63803a2f522c2f42d/44-53-公司設定.png
at 2019-08-20 03:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b45642f8443c8f2f9620ee7e6f6c3ed6d80f1c6a/-55-15-公司設定.png
at 2019-08-20 03:15, Support Team said: 是否設置了 year end ?
at 2019-08-20 03:16, Kitty Chung. said: yes.
at 2019-08-20 03:16, Support Team said: 是3月31?
at 2019-08-20 03:19, Kitty Chung. said: yes.
at 2019-08-20 03:19, Support Team said: 那應該沒有問題
at 2019-08-20 03:20, Support Team said: 請將有問題部分截圖給我們檢查
at 2019-08-20 03:25, Kitty Chung. said: No problem now.

2019-08-20-Chat transcript on coweasy.com started on Tuesday,-1662.json

at 2019-08-20 04:04, Kitty Chung. said: Why I set the accounting period at thr beginning of the company, it cannit saved.
at 2019-08-20 04:05, Kitty Chung. said: we need to adjust company settings to correct year ended date.
at 2019-08-20 04:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2c6ba319fd533a1abe32be596e2fcfc7eb5421c8/2019-08-20_12-07-18-CowEasy_CPA_平台_-_Google_Chrome.png
at 2019-08-20 04:08, Support Team said: 你指新增bookkeep公司時,這裡沒有儲存?
at 2019-08-20 04:10, Kitty Chung. said: I have confirmed.
at 2019-08-20 04:13, Kitty Chung. said: If I have not confirmed, I Cannot go to another step.
at 2019-08-20 04:17, Support Team said: 已向同事反映情況

2019-08-20-Chat transcript on coweasy.com started on Tuesday,-1664.json

at 2019-08-20 07:15, Kitty Chung. said: Hi, Tracy, Can Statement of Financial Position by level add Total amount in Non-Current liabilities, shareholders' fund + Profit an Loss for the year in design?
at 2019-08-20 07:20, Support Team said: But actually it's our standardized report displayed version that normally served for all CPA firms currently, that may not adjust for specific need.
at 2019-08-20 07:20, Support Team said: But if individual firm hope to customize, we may quote upon demand

2019-08-21-Chat transcript on coweasy.com started on Wednesda-1669.json

at 2019-08-21 07:00, ALLEN. said: 請問下
at 2019-08-21 07:01, ALLEN. said: 你們會計科目是已確定好或是我們要自行修正
at 2019-08-21 07:01, ALLEN. said: 因為我擔心會計科目分類錯誤的問題
at 2019-08-21 07:01, ALLEN. said: 或是你們有科目表可以先SEND給我參考
at 2019-08-21 07:02, Support Team said: 系統內置106 個不同的會計科目表給各行各業使用
at 2019-08-21 07:02, Support Team said: 當然用戶可以把相關的科目表清空,輸入自己本身的科目表也可以
at 2019-08-21 07:03, Support Team said: 其實用戶只需註冊我們一個戶口, 相關的會計科目表自然會顯示在該戶口內, 以作參考
at 2019-08-21 07:06, Support Team said: CowEasy 提供 3款 雲端模式:初創雲 - 主要提供非會計人士入數使用,由銀行月結單自動產生財務報表小企雲 - 擁有初創雲所有功能外,也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄 等等企業雲 - 擁有初創雲+小企雲所有功能外,也提供庫存管理、零售模組、和項目分析功能 等等
at 2019-08-21 07:07, Support Team said: 請問你可提供有whatsapp的手機號碼,讓我們同事可以透過whatsapp支援您的查詢

2019-08-21-Chat transcript on coweasy.com started on Wednesda-1670.json

at 2019-08-21 07:28, account. said: 請問一下
at 2019-08-21 07:29, account. said: 會科設定在第一層需要修正時可以修嗎
at 2019-08-21 07:29, Support Team said: 只有未使用過的科目才可以
at 2019-08-21 07:31, account. said: 但是已經使用過了 可以改嗎
at 2019-08-21 07:31, Support Team said: 不能的
at 2019-08-21 07:32, account. said: 那登帳後發現不對那麼辦
at 2019-08-21 07:33, Support Team said: 只能新增一個正確的科目,將所有相關單據科目改為新科目
at 2019-08-21 07:33, account. said: 好

2019-08-21-Chat transcript on coweasy.com started on Wednesda-1672.json

at 2019-08-21 05:44, May. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d5cc34c86c576ebfb580375/v/1679501235e209d62e2df96351083e685680b7eb/image.png
at 2019-08-21 05:44, May. said: 請問庫存編號由1號開始去到110號, 在庫存號可設定由細號碼掛到大號碼?
at 2019-08-21 05:45, Support Team said: 好的,已向同事反映

2019-08-21-Chat transcript on coweasy.com started on Wednesda-1673.json

at 2019-08-21 09:38, Kelvin Yam. said: 損益表中銷售成本顯示不正確?
at 2019-08-21 09:39, Support Team said: 請截圖給我們,標明不正確的部分
at 2019-08-21 09:41, Kelvin Yam. said: 51000中全部都不正確,(每個月都是)
at 2019-08-21 09:43, Support Team said: 是怎樣不正確?請具體一些說明
at 2019-08-21 09:45, Kelvin Yam. said: 沒有顯示已入賬的數目
at 2019-08-21 09:46, Kelvin Yam. said: 你是否可進入我帳戶檢下?
at 2019-08-21 09:46, Support Team said: 請查看總分類帳,看看該時間段內,成本科目的記錄
at 2019-08-21 09:47, Support Team said: >>你是否可進入我帳戶檢下?由於安全問題,我們不可以進入用戶的賬戶
at 2019-08-21 09:50, Kelvin Yam. said: 總分類帳都是有問題,看不到全部分類
at 2019-08-21 09:50, Support Team said: 請看看有沒有分頁
at 2019-08-21 09:56, Kelvin Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d5d0b5f86c576ebfba4c449/v/e96379c977fb1fa9786ae22c5148c891dbfe55ee/4f044ac6-ee16-4da9-9fd7-399e490a9cdc.jpg
at 2019-08-21 09:56, Kelvin Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d5d0b5f86c576ebfba4c449/v/1cac78b0c40386108e31390c98d6fb317d22bf44/5b59a67b-181d-488b-b877-c2f0b4899088.jpg
at 2019-08-21 09:57, Kelvin Yam. said: 例如:4月份損益表是0
at 2019-08-21 09:58, Support Team said: 成本不應該用期初庫存這個科目
at 2019-08-21 09:58, Kelvin Yam. said: 但總分類帳是130多萬
at 2019-08-21 10:00, Kelvin Yam. said: 應該用那個科目?
at 2019-08-21 10:00, Support Team said: PL的報表,成本是以 (該月1號)期初庫存 + 期間的採購 - (該月最後一日)期末庫存這樣計算的
at 2019-08-21 10:01, Support Team said: 系統一般預設了51110採購的科目,請看看科目有沒有
at 2019-08-21 10:01, Support Team said: 如已刪除,請新增

2019-08-22-Chat transcript on coweasy.com started on Thursday-1674.json

at 2019-08-22 03:14, Staff C. said: 想問audit programe 填完可以點extract 出黎?
at 2019-08-22 03:15, Support Team said: 這裡是未完成的,還沒有這些功能
at 2019-08-22 03:16, Support Team said: 現在只有 audit report完成了給用戶測試功能
at 2019-08-22 03:16, Staff C. said: oh ic, thanks
at 2019-08-22 03:17, Staff C. said: 咁個audit report功能,你地有冇d教學片for reference?
at 2019-08-22 03:20, Support Team said: audit report功能在seminar有講因為audit report還在測試階段,功能可能會根據會計師樓的意見而改變,這裡暫時未有manual或教學
at 2019-08-22 03:25, Staff C. said: okay thanks

2019-08-22-Chat transcript on coweasy.com started on Thursday-1675.json

at 2019-08-22 07:41, Sherry Fung. said: Hi Tracy~
at 2019-08-22 07:41, Support Team said: 請問需要我幫手嗎?
at 2019-08-22 07:44, Sherry Fung. said: 我現在在新建一個公司賬套,已經將所有科目設好,之後我匯出賬套,發現有部分科目沒有一同匯出。
at 2019-08-22 07:46, Support Team said: 是不是AR AP這些control account?這些account 不能刪除,也不能匯出匯入,只可以直接在界面修改
at 2019-08-22 08:14, Sherry Fung. said: 你預設的科目裡沒有AR AP?
at 2019-08-22 08:15, Support Team said: 預設一定有這些科目
at 2019-08-22 08:16, Support Team said: 你可以直接在介面看看,不是在excel裏看
at 2019-08-22 08:18, Sherry Fung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d5e3fd286c576ebfb976a5b/v/d1fbfc840f614a4c292b2fa4a81e3b154404ceb7/image.png
at 2019-08-22 08:20, Sherry Fung. said: 我截圖的畫面,這些科目就是您公司預設的科目嗎
at 2019-08-22 08:20, Support Team said: 這些是預設的control account
at 2019-08-22 08:22, Support Team said: 這是空白模板,沒有其他科目,可以試試選其他模板->使用範本,有其他一般的科目
at 2019-08-22 08:22, Sherry Fung. said: 這些control account 是否只能自己輸入,不可以匯出 匯入?
at 2019-08-22 08:23, Support Team said: 只可以直接改
at 2019-08-22 08:23, Support Team said: 不可以刪除/匯出匯入
at 2019-08-22 08:25, Sherry Fung. said: 你們這樣預設是不合理的,AP AR十分常用,按您這樣說,我這類科目都不可以匯出了?
at 2019-08-22 08:26, Support Team said: 這是防止用戶在匯出匯入時產生多個ARAP科目
at 2019-08-22 09:02, Sherry Fung. said: 哪裡可以看到序時明細賬?即General journal
at 2019-08-22 09:03, Support Team said: 總分類帳
at 2019-08-22 09:07, Sherry Fung. said: 我需要看到全部的會計分錄
at 2019-08-22 09:08, Sherry Fung. said: 總分類賬是沒有會計分錄的
at 2019-08-22 09:08, Support Team said: 搜尋時,科目預設是全部
at 2019-08-22 09:08, Support Team said: 請看看有沒有分頁
at 2019-08-22 09:09, Support Team said: 或者所選時間段內,沒有記錄/brought forward的科目是不會顯示

2019-08-22-Chat transcript on coweasy.com started on Thursday-1676.json

at 2019-08-22 07:19, Lam Siu Ping. said: Hi, if i set the financial year end now, but later I need to change, can we change the year end later ?
at 2019-08-22 07:20, Support Team said: 可以改的
at 2019-08-22 07:22, Lam Siu Ping. said: 可以隋時改?
at 2019-08-22 07:23, Support Team said: 可以的
at 2019-08-22 07:24, Support Team said: 更改year end date,主要會影響 P&L/TB 等報表
at 2019-08-22 07:26, Lam Siu Ping. said: 因為未肯定, 所以唯有入住會計先, 唔該晒

2019-08-26-Chat transcript on coweasy.com started on Monday, -1677.json

at 2019-08-26 08:53, Gin. said: 請問, 如果庫存數量有不一致, 想要調整的時候. 應該怎麼處理?
at 2019-08-26 08:54, Support Team said: 庫存調整 轉入/轉出
at 2019-08-26 08:59, Gin. said: 在下面的欄目裡面. 不是庫存損失. 只是調整的話.. 要選擇庫存? 期末庫存? 還是庫存調整?
at 2019-08-26 09:03, Support Team said: 上面table 庫存調整 和 下面table 收入 或 損失點倉發現實際數量與系統的數量不同,做庫存調整 轉入/轉出時,一般要在單價輸入成本價,來計算收入/損失
at 2019-08-26 09:05, Gin. said: 現在遇到的問題是. 庫存本來是正確的.. 但是用這個系統的時候, 之前的單的庫存沒有減去. 導致現在這個系統的庫存就多了兩箱.
at 2019-08-26 09:06, Gin. said: 所以我只想調整庫存.
at 2019-08-26 09:06, Support Team said: 之前的單是指初始餘額?
at 2019-08-26 09:07, Gin. said: 之前的單 是沒用這個系統之前的.
at 2019-08-26 09:08, Gin. said: 我set過來的時候.. 是按照當時的.. 但是點貨的同事忘了跟我說要減去之前出貨的庫存.
at 2019-08-26 09:08, Gin. said: 所以, 貨已經出了. 也已經收錢了..
at 2019-08-26 09:09, Support Team said: 那要有一個cut off date,之前的數在初始餘額入一個大數帶落來,之後的才在系統逐單入
at 2019-08-26 09:10, Support Team said: 所有的科目,客戶供應商的ARAP,庫存數量,都要這樣做,之後出報表才正確

2019-08-27-Chat transcript on coweasy.com started on Tuesday,-1678.json

at 2019-08-27 06:59, Kelvin Yam. said: 報表上可否取消你們CowEasy的字樣
at 2019-08-27 07:04, Support Team said: 這個不會的,如你需要可匯出excel自行刪除

2019-08-27-Chat transcript on coweasy.com started on Tuesday,-1679.json

at 2019-08-27 08:01, account. said: 請問一下 我想要做的當月傳票分錄逐一檢查
at 2019-08-27 08:02, account. said: 可以在那一頁面列出呢
at 2019-08-27 08:06, Support Team said: 請在所有報表->記錄匯總報表查看
at 2019-08-27 08:10, account. said: 可是不只這幾筆
at 2019-08-27 08:11, Support Team said: 有沒有選時間段?

2019-08-29-Chat transcript on coweasy.com started on Thursday-1680.json

at 2019-08-29 02:41, Kelvin Yam. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d67380686c576ebfbcefb82/v/c530c6071824b36a082cbfd6775400aeb3c03e4d/b74d8771-7e20-45bf-8e95-0336e0b6ab73.jpg
at 2019-08-29 02:43, Kelvin Yam. said: 我想在項目中選5101採購成本,但沒有
at 2019-08-29 02:48, Kelvin Yam. said: :sleepy:
at 2019-08-29 03:01, Support Team said: 科目表裏面,這個科目的性質要是 COGS/銷售成本

2019-08-29-Chat transcript on coweasy.com started on Thursday-1681.json

at 2019-08-29 03:37, Gary Ho. said: 為什麼輸出的欄位跟輸入介面的項目不一樣
at 2019-08-29 03:38, Support Team said: 哪裡的輸出欄位?
at 2019-08-29 03:38, Gary Ho. said: 例如客戶的預設貨幣
at 2019-08-29 03:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e08cc873d0d0fc0fd55b0aa61b71fdf1dc19157/2019-08-29_11-41-07-CRM_-_Google_Chrome.png
at 2019-08-29 03:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f947fd10936e4435f9e2f8a6849a9684635376ad/2019-08-29_11-41-44.gif
at 2019-08-29 03:42, Support Team said: 這裡剛剛試過沒有問題
at 2019-08-29 03:45, Gary Ho. said: 我意思是EXCEL匯出

2019-08-29-Chat transcript on coweasy.com started on Thursday-1682.json

at 2019-08-29 04:27, May. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d6740cc86c576ebfb5e8f87/v/2f467650c3bcd4ace858fdce3c44742766151200/image.png
at 2019-08-29 04:27, May. said: 請問當我選錯客戶名稱時有沒有一個快捷方法變回flash畫面, 或一定要X畫面重新系銷售(發票)先變到新一頁?
at 2019-08-29 04:36, Support Team said: 你指什麼flash畫面?
at 2019-08-29 04:37, Support Team said: 按“新增”就會直接清空輸入資料,可以輸入新發票
at 2019-08-29 04:42, May. said: 收到

2019-08-29-Chat transcript on coweasy.com started on Thursday-1683.json

at 2019-08-29 04:43, Jemswin - Account said: 總分類帳引出EXCEL 全部顯0?
at 2019-08-29 04:44, Support Team said: 請問方不方便send給我們檢查一下
at 2019-08-29 04:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/002d80f8588457ab503551fdbdfa90c2d10ce0cc/圖片.png
at 2019-08-29 04:48, Support Team said: 應該沒有問題
at 2019-08-29 04:49, Jemswin - Account said: OK, 要啓動內容才可以睇見有數

2019-08-29-Chat transcript on coweasy.com started on Thursday-1685.json

at 2019-08-29 06:06, Ng Kim Man. said: 請問數據搬遷服務是否包括bank statement?
at 2019-08-29 06:09, Support Team said: 應該說你以前的會計軟件的數據,如果有包含銀行月結單,到時候也可以一併搬遷
at 2019-08-29 06:10, Support Team said: 如果你真的需要搬遷服務,請給我們一個大概的數量,讓我們報價收費
at 2019-08-29 06:12, Ng Kim Man. said: 裏面包括了支票戶囗 人民幣及儲蓄戶口
at 2019-08-29 06:13, Ng Kim Man. said: 請過目
at 2019-08-29 06:51, Ng Kim Man. said: 請問企業雲是否可同時讓3人登入?
at 2019-08-29 06:58, Ng Kim Man. said: Halo 請問企業雲是否可同時讓3人登入?
at 2019-08-29 07:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/45c9696c8950780581a9860d61428f56bb1e916b/-28-23-現有使用期訂購新增用戶.png
at 2019-08-29 07:02, Support Team said: 如需多用戶同時使用,需要訂購額外用戶

2019-08-29-Chat transcript on coweasy.com started on Thursday-1686.json

at 2019-08-29 08:29, Ng Kim Man. said: 請問如何選擇科目再儲存?
at 2019-08-29 08:42, Support Team said: 不太在太明白你的問題,你是在哪一個頁面選擇科目?
at 2019-08-29 08:53, Ng Kim Man. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d67851186c576ebfb201ccf/v/07efc81a1655a5a0519aca120d5fb42241a4585f/image.png
at 2019-08-29 08:54, Ng Kim Man. said: 我想要儲存這些資料
at 2019-08-29 08:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9cebb70e2ebdf2fdc9329af2c79700133f62ceeb/圖片.png
at 2019-08-29 08:56, Ng Kim Man. said: 唔明
at 2019-08-29 08:56, Support Team said: 這裡要選bank account
at 2019-08-29 08:57, Ng Kim Man. said: 㩒唔到
at 2019-08-29 08:57, Support Team said: 這樣吧,其實我們目前所有客戶第一次也會 進行一次遠程簡單操作示範,請問你需要有一個時間做一個示範嗎?
at 2019-08-29 08:58, Support Team said: 之後你便能夠掌握一些基本的操作,方便自己日後使用
at 2019-08-29 08:58, Ng Kim Man. said: 好
at 2019-08-29 08:58, Support Team said: 請問你明天上午十一點可以嗎
at 2019-08-29 08:59, Ng Kim Man. said: 我唔知聽日翻唔翻工
at 2019-08-29 09:00, Ng Kim Man. said: 或者聽日翻工再揾你?
at 2019-08-29 09:01, Ng Kim Man. said: 成個過程要幾耐?
at 2019-08-29 09:01, Support Team said: 可以
at 2019-08-29 09:01, Support Team said: 十五分鐘至半小時可以了
at 2019-08-29 09:15, Support Team said: 不過請注意 ,遠程系統示範是需要預約時間的,所以你明天聯絡我們是預約另一個時間做示範,不是明天做示範,請知悉

2019-08-30-Chat transcript on coweasy.com started on Friday, -1687.json

at 2019-08-30 03:59, RAYMONDMO. said: 我可以直接匯入trial balance 嗎?
at 2019-08-30 04:00, Support Team said: 先匯入科目表
at 2019-08-30 04:00, Support Team said: 再在初始餘額匯入
at 2019-08-30 04:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3d48b206b8fa40c4cb264aa14c1e1e9a2c7beab/-33-00-(Dashboard)_銷售.png
at 2019-08-30 04:01, RAYMONDMO. said: 我可以直接係audit 平台入嗎?
at 2019-08-30 04:01, Support Team said: audit report匯入功能應該未開放
at 2019-08-30 04:02, RAYMONDMO. said: oh, 咁我可以點做?
at 2019-08-30 04:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee937cfef1b99e9f72801d1326d2e0af7dad27b4/2019-08-30_12-03-48-Financial_Statements_-_Google_Chrome.png
at 2019-08-30 04:04, Support Team said: 在界面這裡輸入
at 2019-08-30 04:05, RAYMONDMO. said: 可以同一個client 係會計平台匯入data再係audit平台用嗎?
at 2019-08-30 04:05, RAYMONDMO. said: 是不是自動syn 左?
at 2019-08-30 04:06, Support Team said: 會計的數據暫時未能帶過去核數
at 2019-08-30 04:09, Support Team said: 核數平台現在還在測試階段,功能還會根據會計師樓的意見而更改待核數平台功能較完善時,會開始開發這一點
at 2019-08-30 04:10, RAYMONDMO. said: oh, 因為我見講師用的示範好似咩都做到
at 2019-08-30 04:10, RAYMONDMO. said: 佢用黎示範既係咪都未開放?
at 2019-08-30 04:10, Support Team said: 有些功能應該還在內部測試,沒有開發
at 2019-08-30 04:11, Support Team said: 有些功能應該還在內部測試,沒有開放
at 2019-08-30 04:11, RAYMONDMO. said: understood

2019-08-30-Chat transcript on coweasy.com started on Friday, -1688.json

at 2019-08-30 03:26, Ng Kim Man. said: 請問如果要把以下file搬到Coweasy要多少錢?
at 2019-08-30 04:08, Ng Kim Man. said: 咁麻煩你之後報一報價俾我知
at 2019-08-30 04:32, Support Team said: 請問你剛才提供的excel,是用作採購時的的供應商?還是支出時的提供商?
at 2019-08-30 04:34, Ng Kim Man. said: 支出的供應商
at 2019-08-30 04:36, Ng Kim Man. said: How much?

2019-08-30-Chat transcript on coweasy.com started on Friday, -1689.json

at 2019-08-30 05:22, May. said: 想請問係採購單(收貨),已舉列 (鉛筆兩支), 系庫存是否有(鉛筆兩支)項目?
at 2019-08-30 05:24, Support Team said: 要現在庫存等級了資料,採購才可以選擇庫存
at 2019-08-30 05:28, May. said: 要現在庫存等級了資料 ...等級?
at 2019-08-30 05:28, Support Team said: 登記
at 2019-08-30 05:37, May. said: 如果已登記左 (採購及庫存), 如果入文具舉例A4紙5疊(自用), 鉛筆10支 (3支售出7支倉存), 系庫存應該out走3支鉛筆貨。當編損益表時採購原料已包括A4紙5疊(自用), 鉛筆10支數值, 同是庫存調整已扣取3支鉛筆價值? 如果A4紙兩至三個月一直沒有out走條數是否一直保留係庫存數值?
at 2019-08-30 06:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/eb299d2062a1993406c4a6fde9d20ee5b068a1ad/-20-21-庫存調整轉出.png
at 2019-08-30 06:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff71fa8324b7c3347eb9f49cb4c438474e856e0b/-26-02-庫存調整轉出.png
at 2019-08-30 06:18, Support Team said: 消耗和損耗都是在這裡做?
at 2019-08-30 06:21, Support Team said: 剛才的例子,是直接在發票銷售,而不是消耗和損耗的做法?
at 2019-08-30 06:22, Support Team said: 這些扣了數量,在每月月尾都要做一次庫存滾存
at 2019-08-30 06:33, May. said: 即是A4紙應該入69001 Stock loss?
at 2019-08-30 06:36, Support Team said: 一般文具A4紙等辦公室用的消耗品,直接在支出入就可以
at 2019-08-30 06:38, Support Team said: 如這些紙不是用作原料,不用登記庫存,購買了就直接入支出
at 2019-08-30 06:44, May. said: 因為我係文具店會訂A4紙及A3紙會同一張發票付款, 如果A4當支出(入), A3紙要在採購入(當原料), 付款是要將兩張單夾係張支票作記錄就OK?
at 2019-08-30 06:44, Support Team said: 是的,備註或說明有標明check no就可以

2019-08-30-Chat transcript on coweasy.com started on Friday, -1692.json

at 2019-08-30 06:56, V1565856665073899 said: How can I view the pricing in HKD
at 2019-08-30 07:03, Support Team said: You may go to Free Experience
at 2019-08-30 07:03, Support Team said: In this page, Subscribe Now
at 2019-08-30 07:04, V1565856665073899 said: on the subscribe page now
at 2019-08-30 07:04, V1565856665073899 said: but there should be a table to list out the pricing
at 2019-08-30 07:04, V1565856665073899 said: I can't find it now
at 2019-08-30 07:06, Support Team said: 你應該只是在收費價目表
at 2019-08-30 07:06, Support Team said: 請問你看到免費體驗的按鈕嗎
at 2019-08-30 07:07, V1565856665073899 said: 但只顯示美金,不如你直接給我URL 去看港幣價目振
at 2019-08-30 07:07, V1565856665073899 said: 價目表
at 2019-08-30 07:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6fad0b0f21d2dc128e6e6adf8d210a35184b8ea1/Screenshot_20190830-150715_Chrome.jpg
at 2019-08-30 07:07, V1565856665073899 said: 這個已入
at 2019-08-30 07:08, V1565856665073899 said: 之後按訂購自助平台,對嗎?
at 2019-08-30 07:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fb91fce07cd7fe8c860cba8fc741e426861864cc/Screenshot_20190830-150817_Chrome.jpg
at 2019-08-30 07:09, V1565856665073899 said: 也入了
at 2019-08-30 07:09, Support Team said: 稍等
at 2019-08-30 07:10, V1565856665073899 said: 選擇貨幣已轉了為港幣,按功能及收費比較,仍是美金
at 2019-08-30 07:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c9b37d73392dca8ba46868df5a1fb1e5d319db4/Screenshot_20190830-151001_Chrome.jpg
at 2019-08-30 07:10, V1565856665073899 said: 如何按入這
at 2019-08-30 07:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2225fbb3c2e1a8f7d6c0216c7bbbf20c2beb3152/Screenshot_20190830-151035_Chrome.jpg
at 2019-08-30 07:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b4ef6e525399dcaee93740e6f353709382097e08/Screenshot_20190830-151109_Chrome.jpg
at 2019-08-30 07:12, V1565856665073899 said: 從哪裡按下可顯示你給我看的,可否不用我把三個合併
at 2019-08-30 07:15, Support Team said: 這個只是你的視窗設定為英文,所以我們會顯示美金
at 2019-08-30 07:16, Support Team said: 你看看有沒有其他的瀏覽器是中文
at 2019-08-30 07:16, V1565856665073899 said: 我已從你最上方選了為繁體
at 2019-08-30 07:16, Support Team said: 如果用中文的瀏覽器進入我們便顯示港幣
at 2019-08-30 07:16, Support Team said: 這個不關事的
at 2019-08-30 07:16, Support Team said: 由於我們在不同的國家也有用戶
at 2019-08-30 07:16, Support Team said: 我們是自動讀取用戶瀏覽器的語言顯示相關的貨幣
at 2019-08-30 07:17, V1565856665073899 said: 香港是中英文為主,怎能假設香港就一定是中文
at 2019-08-30 07:17, Support Team said: 或者請你稍等,我們在稍後給你一個港幣的截圖
at 2019-08-30 07:17, V1565856665073899 said: 好
at 2019-08-30 07:18, Support Team said: 由於我們說支援團隊,我們會交給銷售部,在半小時內發給你,可以嗎
at 2019-08-30 07:19, V1565856665073899 said: 你的電腦不能嗎?
at 2019-08-30 07:24, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9fbfc15d200b77540f3d15e2995e67d826eb955e/2019-08-30_15-23-38-收費_-_Google_Chrome.png
at 2019-08-30 07:25, Support Team said: CowEasy 提供 3款 雲端模式:【初創雲】主要提供非會計人士入數使用,由銀行月結單自動產生財務報表【小企雲】擁有【初創雲】所有功能外,也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄 等等【企業雲】擁有【初創雲】+【小企雲】所有功能外,也提供庫存管理、零售模組、和項目分析功能 等等
at 2019-08-30 07:25, V1565856665073899 said: 不過我還建議這顯示按語言選擇,不是很多人懂把瀏覽器轉換語言
at 2019-08-30 07:25, Support Team said: 其實這個只是收費表的顯示
at 2019-08-30 07:26, Support Team said: 當用戶真正訂購服務的時候絕對是可以選擇以港幣美金人民幣付款易結算
at 2019-08-30 07:26, Support Team said: 我們當前這個設計是由於可以滿足在外地的人也使用繁體閱覽的時候也可以顯示美金的原因
at 2019-08-30 07:48, V1565856665073899 said: 24個月合約,是每月付費還是一次性付費
at 2019-08-30 07:49, Support Team said: 是一次性付費的
at 2019-08-30 07:50, V1565856665073899 said: 但又如何每月費用呢?
at 2019-08-30 07:51, Support Team said: 每月費用的意思,是讓用戶在一次過參加不同的服務時段 ,可計算出每月所需的費用
at 2019-08-30 08:01, V1565856665073899 said: 坦白說,有點誤導,Microsoft subscription 的確真實是可以每月計算
at 2019-08-30 08:08, Support Team said: 其實可以這樣說不同機構,均有本身的計算方式,最重要是用戶在付費前已清晰了解
at 2019-08-30 08:08, Support Team said: 況且,目前我們所有用戶也沒有提出過你相關的問題
at 2019-08-30 08:12, V1565856665073899 said: 其實問題是由客戶問,大家看完以為是好似電話 plan 簽約之後每個月付費
at 2019-08-30 08:14, Support Team said: 冇問題 , 你可以向你的客戶 反映 ,其實我們也是提供一個全新的方法,讓使用過程中省卻了雙方在付款程序的行政成本, 大多數用戶也樂意接受
at 2019-08-30 08:17, V1565856665073899 said: 不打緊,每公司有一套行政,客戶已 say no , 他們不考慮預付式的付費。
at 2019-08-30 08:18, Support Team said: 冇問題

2019-09-02-Chat transcript on coweasy.com started on Monday, -1693.json

at 2019-09-02 03:34, Dr. Chadwick Ho. said: Hi Tracy, I had entered some accounting entries yesterday. I note that the General Ledger report fails to display the transaction of account no. 64121 balance, which is $295. Please kindly check and advise. Thanks
at 2019-09-02 03:35, Dr. Chadwick Ho. said: Hi Tracy, trial balance and P/L reports can show this account 64121. FYI
at 2019-09-02 03:36, Support Team said: please provide screen shot for general ledger and P/L
at 2019-09-02 03:38, Dr. Chadwick Ho. said: Hi Tracy, there is no such account 64121 in General ledger, how could I show it to you ?
at 2019-09-02 03:39, Dr. Chadwick Ho. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d6c8d0a86c576ebfbb1a789/v/39967606af9a72f36da7be0700c4f75b1d4dd668/image.png
at 2019-09-02 03:40, Dr. Chadwick Ho. said: The GL report only shows up to A/C 62130
at 2019-09-02 03:41, Dr. Chadwick Ho. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d6c8d0a86c576ebfbb1a789/v/feaf98b94809ae32ba2ef0f9b7b2c7739eb8f347/image.png
at 2019-09-02 03:41, Support Team said: more pages in ledger?
at 2019-09-02 03:41, Dr. Chadwick Ho. said: but trial balance do shows this A/C 64121
at 2019-09-02 03:41, Dr. Chadwick Ho. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d6c8d0a86c576ebfbb1a789/v/74c710c1dc670ad9b38bbf04e7aad0587fa960e1/image.png
at 2019-09-02 03:42, Dr. Chadwick Ho. said: This is already the last GL page up to A/C62130
at 2019-09-02 03:42, Dr. Chadwick Ho. said: What do you mean by more pages ?
at 2019-09-02 03:43, Dr. Chadwick Ho. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d6c8d0a86c576ebfbb1a789/v/ebe9c66ac78f7f51ca434c3cbc8e525db0021933/image.png
at 2019-09-02 03:44, Dr. Chadwick Ho. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d6c8d0a86c576ebfbb1a789/v/f0adeecc57a413eab55ea836aecc0a094c6bbc2c/image.png
at 2019-09-02 03:44, Dr. Chadwick Ho. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d6c8d0a86c576ebfbb1a789/v/5ed60ba2e901b9d5b79f7dfb9d73ac7dc941a7ca/image.png
at 2019-09-02 03:44, Dr. Chadwick Ho. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d6c8d0a86c576ebfbb1a789/v/656907b5682c0951c4d6ea212e5133c6f7d4eca7/image.png
at 2019-09-02 03:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5ac90985a8feb17168fff979b3e5433185e664f2/圖片.png
at 2019-09-02 03:45, Dr. Chadwick Ho. said: Hi Tracy, I attach all 4 pages to you
at 2019-09-02 03:45, Dr. Chadwick Ho. said: Tracy, what do you mean ?
at 2019-09-02 03:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/30230558a11314e0a5173c6986cdc798163d2e36/圖片.png
at 2019-09-02 03:47, Support Team said: please show ledger with same period of PL
at 2019-09-02 03:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a414c88f6f89676eaa9c61a6ae81d7658fd4e1fa/圖片.png
at 2019-09-02 03:49, Support Team said: this ledger has 2 pages, please check second page
at 2019-09-02 03:50, Dr. Chadwick Ho. said: Hi Tracy, both period are the same 01/01/2019 - 31/12/2019 ? What are my problem ?
at 2019-09-02 03:50, Dr. Chadwick Ho. said: There are four page, how do I check the second page ?
at 2019-09-02 03:51, Dr. Chadwick Ho. said: The report is a pdf file, I can go to second page ?
at 2019-09-02 03:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8db4eb17a95e34e8c84077440ee00b8f81a1b5aa/圖片.png
at 2019-09-02 03:53, Support Team said: No, in the above picture, it is not pdf file, in the left top corner, you may click the right blue arrow to see the next page
at 2019-09-02 03:54, Dr. Chadwick Ho. said: Hi Tracy, my problem is solved. Thank you for your guidance.
at 2019-09-02 03:55, Support Team said: You're welcome
at 2019-09-02 03:55, Support Team said: 我們的技術團隊將會在 9月4日上午11時聯絡你進行示範
at 2019-09-02 03:56, Dr. Chadwick Ho. said: Hi Tracy, very professional guidance I have never met before. It is very impressive. Look forward to talking to your technical team soon.
at 2019-09-02 03:56, Support Team said: Thanks your message! Thank you!

2019-09-02-Chat transcript on coweasy.com started on Monday, -1694.json

at 2019-09-02 06:44, Jemswin - Account said: 想問有無方法可以睇到每一單貨的毛利
at 2019-09-02 06:46, Support Team said: 毛利請查看銷售依庫存,或流量報表,毛利是按銷售時的單價計算
at 2019-09-02 06:47, Jemswin - Account said: 意思即是採購有無得對鎖售?
at 2019-09-02 06:48, Support Team said: 採購只有計算成本,而毛利在銷售才計算
at 2019-09-02 06:49, Jemswin - Account said: 如果要睇每一單賺幾多都要喺銷售睇?
at 2019-09-02 06:49, Support Team said: 是的
at 2019-09-02 06:50, Jemswin - Account said: 麻煩你教我在邊個位可以睇
at 2019-09-02 06:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bff935e3cb3ea371b226a76552c646743e2beec4/2019-09-02_14-51-22-(主頁)_銷售_-_Google_Chrome.png
at 2019-09-02 06:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4d33501e0b92fcece4066e4db30344bc2674c88d/2019-09-02_14-51-58-銷售依庫存_-_Google_Chrome.png
at 2019-09-02 07:00, Jemswin - Account said: 我再睇睇, 唔係好識睇個表

2019-09-03-Chat transcript on coweasy.com started on Tuesday,-1696.json

at 2019-09-03 03:59, Test. said: What is second and third level?
at 2019-09-03 04:00, Test. said: Testing only!
at 2019-09-03 04:00, Support Team said: just for grouping in some reports
at 2019-09-03 04:01, Support Team said: You may use second and third levels for grouping purpose, in order to classify to suit for their specific needs

2019-09-03-Chat transcript on coweasy.com started on Tuesday,-1697.json

at 2019-09-03 03:46, account. said: 你們會計科目分類 怎麼沒有業主權益科目別
at 2019-09-03 03:47, account. said: 我這樣怎麼作開帳
at 2019-09-03 03:51, account. said: 我試試看
at 2019-09-03 03:58, Support Team said: 好的,你試試看
at 2019-09-03 04:42, account. said: 請問我要如何把做好 的報表檔如何拋出轉成P檔
at 2019-09-03 04:44, Support Team said: 系統報表只可匯出excel,如需pdf,用戶需要自行在excel匯出

2019-09-03-Chat transcript on coweasy.com started on Tuesday,-1698.json

at 2019-09-03 06:43, kintoon.cc. said: 入SALES INVOICE後, 如何在ACCOUNT清帳?
at 2019-09-03 06:51, Support Team said: 之後去收款頁面
at 2019-09-03 06:51, Support Team said: 在收款頁面,選擇相關客戶,選擇相關發票, 之後在下方選擇相關銀行進行收款便可以了
at 2019-09-03 06:54, Support Team said: 不好意思,由於貴公司沒有邀付支援費用,煩請繳付,以提供相關服務,謝謝
at 2019-09-03 07:02, kintoon.cc. said: ok, thank you!

2019-09-03-Chat transcript on coweasy.com started on Tuesday,-1699.json

at 2019-09-03 09:07, account. said: How to set up the 會科範本?
at 2019-09-03 09:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff971bc287d0b1fdfc6e67d26c25b6379c5a46c4/image.png
at 2019-09-03 09:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7f6e8eaf77af752631791bd1cfcc8e4f9b7c8bb8/image.png
at 2019-09-03 09:09, Support Team said: set up in here
at 2019-09-03 09:09, account. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d6e280b86c576ebfbcc3754/v/6a6783c9f07241eb5f1ea1e16f10e2b0e635486b/image.png
at 2019-09-03 09:09, account. said: 我想使用範本,但這按鈕不可用
at 2019-09-03 09:10, Support Team said: Yes, after you inputted 1 record into the system, you cannot use the 範本
at 2019-09-03 09:11, account. said: 我尚未入record
at 2019-09-03 09:11, Support Team said: is it newly setup the account?
at 2019-09-03 09:11, account. said: yes
at 2019-09-03 09:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/efacac887a1ff784d9cd153d075adfb27219bf43/image.png
at 2019-09-03 09:12, Support Team said: then you may select the industry
at 2019-09-03 09:12, Support Team said: then press the button is ok
at 2019-09-03 09:13, account. said: 三個按鈕都不可用
at 2019-09-03 09:14, Support Team said: 那肯定是入了紀錄
at 2019-09-03 09:14, account. said: 噢,我看了,真是有人入了記錄,謝謝

2019-09-04-Chat transcript on coweasy.com started on Wednesda-1705.json

at 2019-09-04 09:41, May. said: 另外, 今日入銷售出貨item, D銀碼跳左曬, 記錄完全錯, 為什麼?
at 2019-09-04 09:43, Support Team said: 請提供截圖,標明是什麼有問題,給我們檢查
at 2019-09-04 09:44, May. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d6f839a86c576ebfb3e8a4e/v/fbbfd0dfb9892d1f56a006952a7f54eac5b09f8f/406dbf8139be90599e184a8576c1aa8.png
at 2019-09-04 09:45, May. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d6f839a86c576ebfb3e8a4e/v/09697ff3fef3ef440d91fa00cf184afd4b439e3f/image.png
at 2019-09-04 09:46, May. said: 個客一直價錢是270
at 2019-09-04 09:54, Support Team said: 這裡是自動用最新的單價,如有單價入錯,可以在下拉記錄,搜尋單價,客戶,產品來刪除不要的記錄:
at 2019-09-04 09:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a5258d1a9693d1c89f968ca9ee5cf048f32374e6/2019-09-04_17-52-29-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-09-04 09:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b8b0ffa064ab03708dc3e1e6f5539fd661968541/2019-09-04_17-53-09-下拉紀錄_-_Google_Chrome.png

2019-09-06-Chat transcript on coweasy.com started on Friday, -1708.json

at 2019-09-06 06:27, account. said: 請問 我要在業務端哪 設定
at 2019-09-06 06:28, account. said: 收入 及業務支出項目 要在哪裡設定
at 2019-09-06 06:28, Support Team said: 是指科目表項目?
at 2019-09-06 06:29, Support Team said: 還是輸入transaction?
at 2019-09-06 06:29, account. said: 才能順利拋到財務端
at 2019-09-06 06:30, account. said: 這兩個差別在哪
at 2019-09-06 06:30, Support Team said: 科目表只是設置科目
at 2019-09-06 06:31, Support Team said: 而每條transaction需要輸入debit credit
at 2019-09-06 06:32, Support Team said: 在會計輸入的所有單據都已經可以在財務報表查看
at 2019-09-06 06:34, account. said: 所以 transaction 可以輸入單據就是了
at 2019-09-06 06:34, Support Team said: 輸入了單據就可以查看財務報表
at 2019-09-06 06:34, account. said: 兩個都設可以嗎
at 2019-09-06 06:35, Support Team said: 沒有所謂的業務端財務端
at 2019-09-06 06:38, account. said: 我們這裡系統有
at 2019-09-06 06:40, account. said: 沒關係 我待會需要幫忙
at 2019-09-06 06:40, account. said: 等我一下
at 2019-09-06 06:58, account. said: 我要做哪裡設定
at 2019-09-06 06:58, account. said: 在銷售嗎
at 2019-09-06 07:04, account. said: 你們有人在嗎
at 2019-09-06 07:05, Support Team said: 沒有需要設置,輸入了就在財務
at 2019-09-06 07:06, account. said: 所以你的意思是 說 業務員在銷售端哪裡
at 2019-09-06 07:07, Support Team said: 銷售模組,輸入了發票就會debit 應收帳款,credit 收入
at 2019-09-06 07:07, account. said: 只要輸入了客戶訂單及金額就可以
at 2019-09-06 07:07, Support Team said: 銷售模組有3個輸入,報價單不會影響會計
at 2019-09-06 07:07, Support Team said: 發票會自動 debit 應收帳款,credit 收入
at 2019-09-06 07:08, Support Team said: 收款自動 debit 銀行/現金,credit 應收帳款
at 2019-09-06 07:08, Support Team said: 並沒有訂單輸入,訂單可以在報價單裏輸入,不會影響會計
at 2019-09-06 07:09, account. said: 我必須做出操作步驟 給業務員操作
at 2019-09-06 07:11, account. said: 所以我們業務員 首先要在報價單那裏做輸入 是嗎
at 2019-09-06 07:12, Support Team said: 需要的可以輸入,不需要也可以直接出發票
at 2019-09-06 07:13, account. said: 可是我發現在報價單裡 有一個項目
at 2019-09-06 07:14, account. said: 裡面設定幾個 收入名目
at 2019-09-06 07:14, account. said: 要在哪裡設定呢
at 2019-09-06 07:14, Support Team said: 在科目表裏設置
at 2019-09-06 07:15, account. said: 有些是不需要的可以清空嗎
at 2019-09-06 07:15, Support Team said: 所有的科目,不論是balance sheet item還是 P&L item都是在科目表設置
at 2019-09-06 07:16, Support Team said: 沒有使用過的可以刪除
at 2019-09-06 07:17, account. said: 但是我不明白的是如何從科目表設定過來呢
at 2019-09-06 07:17, Support Team said: 銷售模組這裡只可以選 收入性質的科目
at 2019-09-06 07:18, account. said: 那要如何刪除
at 2019-09-06 07:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7388fedaa865a6a40c7a65d61ee5f5561e80bdb1/-27-53-科目列表.png
at 2019-09-06 07:19, account. said: 我進到銷售這裡來了
at 2019-09-06 07:20, account. said: 我不明白
at 2019-09-06 07:25, Support Team said: 請問是哪裡不明白
at 2019-09-06 07:49, account. said: 我到科目表這裡如何做設定呢
at 2019-09-06 07:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6dc3746d2ffcbb29db52ee860aa1b7aa246a9d4d/16-45-科目列表_.png
at 2019-09-06 07:50, Support Team said: 這裡新增科目
at 2019-09-06 07:50, account. said: 然後呢
at 2019-09-06 07:50, Support Team said: 科目新增選 收入,發票才可以選
at 2019-09-06 07:52, account. said: 我懂了 所以我只要在會計科目裡設定收入及支出就可以 了
at 2019-09-06 07:52, account. said: 不會影響到會計
at 2019-09-06 07:53, account. said: 是這樣嗎
at 2019-09-06 07:56, Support Team said: 科目表是系統全部模組都會用到的除了報價單,採購訂單這2個不會影響會計,輸入頁面,不論是在會計模組,還是銷售採購支出模組,輸入的記錄都會在會計裡反映,可以在財務報表裡查看
at 2019-09-06 07:56, account. said: 好
at 2019-09-06 08:14, account. said: 可是我發現在表裡 已經有原來會科了
at 2019-09-06 08:15, account. said: 再新增不就重複
at 2019-09-06 08:15, Support Team said: 有就不需要新增
at 2019-09-06 08:16, account. said: 所以我要如何帶進去呢
at 2019-09-06 08:17, account. said: 代入銷售模組
at 2019-09-06 08:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c05ff9bee3305cac62172010538293a4b9140b5a/圖片.png
at 2019-09-06 08:18, Support Team said: 科目新增
at 2019-09-06 08:18, Support Team said: 科目性質
at 2019-09-06 08:18, account. said: 其他有些需要刪除 如何刪除
at 2019-09-06 08:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c38aa27f573e83cfddf751f52875bac40532d1e/-27-53-科目列表.png
at 2019-09-06 08:37, account. said: 我刪除後會科就不見
at 2019-09-06 08:37, Support Team said: 是的
at 2019-09-06 08:39, account. said: 可是 我要 就以現在的會科做銷售項目新增
at 2019-09-06 08:39, account. said: 怎麼做
at 2019-09-06 08:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f998861d7d8be33e5ccd997480d9038ad0624065/圖片.png

2019-09-09-Chat transcript on coweasy.com started on Monday, -1710.json

at 2019-09-09 08:25, 林應民. said: 請問新增收入科目時,編號要如何設定?
at 2019-09-09 08:26, Support Team said: 科目編號沒有規定的
at 2019-09-09 08:26, Support Team said: 香港一般會用4開頭
at 2019-09-09 08:27, 林應民. said: 編碼規則為?第二第三碼?
at 2019-09-09 08:28, Support Team said: 沒有特定規則
at 2019-09-09 08:28, Support Team said: 你可以參考現有的收入編號
at 2019-09-09 08:29, Support Team said: 第二第三曾只用作分組,個別財務報表會可以分組查看
at 2019-09-09 08:30, 林應民. said: 在使用月結單輸入功能時,要如何修改會計科目呢?
at 2019-09-09 08:31, Support Team said: 按下拉可以選擇,也可以輸入搜尋來選擇
at 2019-09-09 08:32, 林應民. said: 如果想更改名稱呢?
at 2019-09-09 08:32, Support Team said: 科目要在會計科目表裡修改

2019-09-09-Chat transcript on coweasy.com started on Monday, -1711.json

at 2019-09-09 08:17, account. said: 為何我看不到8月份的損益表
at 2019-09-09 08:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a45a24a7b351eb578648eebc5e0684762c7e34a3/2019-09-09_16-18-50-損益表_-_Google_Chrome.png
at 2019-09-09 08:19, Support Team said: 你的日期怎樣選?

2019-09-10-Chat transcript on coweasy.com started on Tuesday,-1713.json

at 2019-09-10 03:21, account. said: 有一筆應付帳款我無法刪除
at 2019-09-10 03:22, Support Team said: 是提示什麼?
at 2019-09-10 03:26, account. said: 沒有提示
at 2019-09-10 03:27, Support Team said: 你有沒有找到是哪張單輸入的?
at 2019-09-10 03:28, account. said: 我只能找到傳票號碼
at 2019-09-10 03:29, Support Team said: 有編號就可以在記錄搜尋
at 2019-09-10 03:29, account. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d7715e079e52800136030ae/v/8e04901caf0356b32c089b639221b7e5179fd80c/image.png
at 2019-09-10 03:29, account. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d7715e079e52800136030ae/v/a00f98604ab2d3c5ba90e848d56e094a8bea575e/image.png
at 2019-09-10 03:30, account. said: 看到了嗎
at 2019-09-10 03:30, Support Team said: 時間選前一些
at 2019-09-10 03:31, account. said: 在總分類帳這裡嗎
at 2019-09-10 03:32, Support Team said: 可以在總分類帳搜尋

2019-09-10-Chat transcript on coweasy.com started on Tuesday,-1715.json

at 2019-09-10 06:40, Ng Kim Man. said: 我想請問一下
at 2019-09-10 06:41, Ng Kim Man. said: 在客戶欄位中有關聯人士1 234
at 2019-09-10 06:42, Ng Kim Man. said: 應該怎麼填寫
at 2019-09-10 06:42, Ng Kim Man. said: 甚麼意思??
at 2019-09-10 06:43, Ng Kim Man. said: 要甚麼費用??
at 2019-09-10 06:43, Ng Kim Man. said: 我是協助打資料人士~那我再問一下
at 2019-09-10 06:44, Support Team said: 對於我們現有所有的客戶,需要查詢的時候,是需要訂購支援服務,才能提供,我們其他所有客戶也是這樣處理的
at 2019-09-10 06:45, Support Team said: 請問需要我們銷售團隊致電給你解釋一下嗎
at 2019-09-10 06:48, Ng Kim Man. said: 先不用我再問一下同事
at 2019-09-10 06:48, Ng Kim Man. said: 先處理其他
at 2019-09-10 06:49, Support Team said: 明白,好的

2019-09-10-Chat transcript on coweasy.com started on Tuesday,-1716.json

at 2019-09-10 07:14, 林應民. said: 1 232 273 291
at 2019-09-10 07:14, 林應民. said: 3mhu78
at 2019-09-10 08:04, Support Team said: info@coweasy.com

2019-09-11-Chat transcript on coweasy.com started on Wednesda-1720.json

at 2019-09-11 06:08, May. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d7866e679e5280013d75d3e/v/d81bfae27adfe07016047a33275694e3170f02ae/image.png
at 2019-09-11 06:08, May. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d7866e679e5280013d75d3e/v/07c286092ead72fdac94cfa2d06e559dde5fdf89/image.png
at 2019-09-11 06:10, May. said: 想請問這兩張按金報表 - 按金銀碼不一樣?
at 2019-09-11 06:12, Support Team said: what is the period of the first report?
at 2019-09-11 06:26, May. said: 22/5
at 2019-09-11 06:27, Support Team said: but $13662 in BS may cover all clients balances
at 2019-09-11 06:27, Support Team said: but the deposit report only cover one client
at 2019-09-11 06:28, May. said: yes only one client
at 2019-09-11 06:28, Support Team said: in BS, can you click into $13662 to see the GL
at 2019-09-11 06:28, Support Team said: then cap the screen for me
at 2019-09-11 06:29, May. said: 可打中文給我?
at 2019-09-11 06:29, Support Team said: 在資產負債表
at 2019-09-11 06:29, Support Team said: 你點擊13662金額
at 2019-09-11 06:29, Support Team said: 他會去到這部分的總分類帳,請截圖給我看
at 2019-09-11 06:32, May. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d7866e679e5280013d75d3e/v/7712834c32dcca3ccbd2c403c90679d71d6d2600/image.png
at 2019-09-11 06:32, May. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d7866e679e5280013d75d3e/v/282e3c1aaf2ba7e0a2ca17c302bcdaeeb105c5dc/image.png
at 2019-09-11 06:33, May. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d7866e679e5280013d75d3e/v/6708b76af7d65f1f6c1d27d36f7e9343547a1354/image.png
at 2019-09-11 06:33, May. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d7866e679e5280013d75d3e/v/fcc05684c671ca8d5bf31760a2613a42219dbc14/image.png
at 2019-09-11 06:34, Support Team said: but not only one client ??
at 2019-09-11 06:34, Support Team said: also has "ES001780 Get Started"
at 2019-09-11 06:35, May. said: ES001780 扣完按金, 得返ES001636
at 2019-09-11 06:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4e10475fb5fb6f678aec5c58c190365851f5edf0/image.png
at 2019-09-11 06:51, Support Team said: 技術部回覆
at 2019-09-11 06:52, Support Team said: 系統沒有問題,是你有一些紀錄扣少咗數
at 2019-09-11 07:04, May. said: 即時90完要扣出來?

2019-09-12-Chat transcript on coweasy.com started on Thursday-1721.json

at 2019-09-12 02:14, emily@onwon.com.hk. said: 您好!由于供应商多收我们货款,现开具一张credit memo 给我们。请问应该如何入账?
at 2019-09-12 02:20, Support Team said: 你可以直接在採購收貨頁面 做一張採購紀錄 ,無需選擇庫存, 只需 選擇採購項目 ,然後輸入負數金額 ,這樣,在付款頁面便有這條負數紀錄 ,供日後扣數之用
at 2019-09-12 02:22, emily@onwon.com.hk. said: Okay! Thanks!

2019-09-12-Chat transcript on coweasy.com started on Thursday-1722.json

at 2019-09-12 03:32, Cass Hui. said: how to make a monthly statement ?
at 2019-09-12 03:32, Cass Hui. said: for a single customer
at 2019-09-12 03:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d9d9b77d98366da6bcc6ed953ad772862db909c2/2019-09-12_11-34-22-(主頁)_銷售_-_Google_Chrome.png

2019-09-12-Chat transcript on coweasy.com started on Thursday-1724.json

at 2019-09-12 03:25, Ng Kim Man. said: 20190102 20190102 20190102 20190102 20190102 20190103 20190104 20190107 20190107 20190107
at 2019-09-12 03:28, Ng Kim Man. said: 匯出匯入匯入資料如需匯入檔案,請瀏覽並匯入檔案。 匯入第 2 行日期不正確!BBN000005 資料有誤,請檢查!:copyright: 2010-2019 CowEasy.com 版權所有. 保留所有權利.
at 2019-09-12 03:29, Ng Kim Man. said: 不是格式不對?
at 2019-09-12 03:30, Support Team said: 第 2 行
at 2019-09-12 03:30, Ng Kim Man. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d79b16479e5280013a119b5/v/624f02d33f9d4720e9704e5d071d33ea09b10824/image.png
at 2019-09-12 03:30, Ng Kim Man. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d79b16479e5280013a119b5/v/ccfc4810ee24b80f876c25416d5cd3e41fe895b2/image.png
at 2019-09-12 03:31, Ng Kim Man. said: 這個格式對嗎?
at 2019-09-12 03:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/88455b21536e2b2848da85438938bc2eab2dba72/2019-09-12_11-31-43-BankIO_V5_(6).xls_-_LibreOffice_Calc.png

2019-09-12-Chat transcript on coweasy.com started on Thursday-1725.json

at 2019-09-12 04:09, Geoffrey Liu. said: I would like to report my findings in the income statement (monthly) generated in CowEasy.
at 2019-09-12 04:10, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d79b27479e5280013b5385e/v/bf6755b2da05d6346af79d581fc1a72256249557/Monthly_Income_Statement_from_Jan_2019_to_Dec_2019.png
at 2019-09-12 04:11, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d79b27479e5280013b5385e/v/94d81890f7e9acaee3144a9bb05390524dee5eba/CL8010_Stock_adjustment_Nov2019.png
at 2019-09-12 04:13, Support Team said: So what do you mean?
at 2019-09-12 04:15, Geoffrey Liu. said: Let me double check again first.

2019-09-12-Chat transcript on coweasy.com started on Thursday-1726.json

at 2019-09-12 08:37, Geoffrey Liu. said: I have a question regarding the date displayed in the GDN report. I will provide 3 pictures.
at 2019-09-12 08:37, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d79eaac79e5280013025337/v/d971900ab46e0b50a806469305712cf9650c2a53/202M-96.png
at 2019-09-12 08:38, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d79eaac79e5280013025337/v/75cb4512bbc78def59191407d19482d86956ec25/202M-96.png
at 2019-09-12 08:38, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d79eaac79e5280013025337/v/f6d6dbe37edf964a45bc7209f92fd7ead964f77e/INV-40999.png
at 2019-09-12 08:38, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d79eaac79e5280013025337/v/6f382a4655206c97f690e365ef26286a79c24a96/Bill_92226710.png
at 2019-09-12 08:42, Support Team said: 請看看發票的出貨日期
at 2019-09-12 08:44, Geoffrey Liu. said: The invoice date of INV-40999 is 29 January 2019.
at 2019-09-12 08:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ad8faacbecd995e1391df7babbd60b71bc987c3/2019-09-12_16-45-34-Invoice_(Customers)_-_Google_Chrome.png
at 2019-09-12 08:46, Support Team said: stock out date

2019-09-16-Chat transcript on coweasy.com started on Monday, -1728.json

at 2019-09-16 09:17, CAROLINE CHOW. said: 我想問系統有無年結功能
at 2019-09-16 09:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5405ae99aaa3eda75b5f1f915fa16678313e6a18/-55-15-公司設定.png
at 2019-09-16 09:19, CAROLINE CHOW. said: 但是我從未知道這個年結步驟
at 2019-09-16 09:20, CAROLINE CHOW. said: 是否要付款才能年結?
at 2019-09-16 09:20, Support Team said: 不關事,系統的功能本身已經齊全
at 2019-09-16 09:21, CAROLINE CHOW. said: 有沒有得DOWNLOAD說明書?
at 2019-09-16 09:21, Support Team said: 只是用戶希望查詢系統的功能的時候,是需要支援服務,你的支援服務期已過,需要付費才能提供支援服務,明白嗎?
at 2019-09-16 09:21, Support Team said: 由於根據以往支援經驗,大多數用戶也不看 manual, 而且我們系統也持續 upgrade,Manual 版本也未能跟上,所以我們未有提供。相反,在部分的輸入頁面內,例如:發票或採購,我們會把相關的常問問題,放在該頁面右方的伸縮顯示條內,方便用戶在輸入時,聚焦看到相關頁面的常見問題,提供實時支援。而且,如需進一步查詢,大多數用戶也採用在線支援、或公司whatsapp 詢問,會直接方便。用戶也可以先看看教學短片,在使用過程中有問題可以在這裡查詢

2019-09-18-Chat transcript on coweasy.com started on Wednesda-1733.json

at 2019-09-18 03:54, 保發特利 - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d81a9dfbcfe91211d15eaa0/v/9ce16cf3b3a3aaf3d5b0fe0349c3b52dde03b668/image.png
at 2019-09-18 03:54, 保發特利 - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d81a9dfbcfe91211d15eaa0/v/ee0fe2f16557be0f7d56bbb0fd58f6cbd78fc958/image.png
at 2019-09-18 03:54, Support Team said: 是什麼問題?
at 2019-09-18 03:55, 保發特利 - Account said: 为什么我汇入的编码已经到了126号了,但是我以会计人员方式输入是1号
at 2019-09-18 03:55, 保發特利 - Account said: 凭证编码已经冲突
at 2019-09-18 03:55, 保發特利 - Account said: 这个什么问题?
at 2019-09-18 03:56, 保發特利 - Account said: 两个方式入账,以前就顺着号下去,现在这是?
at 2019-09-18 03:57, Support Team said: 001是新增時自動出的?
at 2019-09-18 03:58, 保發特利 - Account said: 对滴
at 2019-09-18 04:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ee5cad788a18ce3c61ed9566565935751eeeb6b/2019-09-18_12-00-02-Accounting_Journal_(Accountant)_-_Google_Chrome.png
at 2019-09-18 04:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0f058f267a0a5cadff4eb80ad42fb8699f07d4b8/2019-09-18_12-00-06-Accountant_Input_-_Google_Chrome.png
at 2019-09-18 04:01, Support Team said: 我剛剛測試匯入後,會自動跳003
at 2019-09-18 04:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/01b67cf3614fcdb39dd758e6d3d487d2c755aa79/2019-09-18_12-01-15-Accountant_Input_-_Google_Chrome.png
at 2019-09-18 04:02, Support Team said: 看看下拉是出什麼編號?
at 2019-09-18 04:02, 保發特利 - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d81a9dfbcfe91211d15eaa0/v/856c78c0f99d5ae68eb334c8d4dc20ae241ed60d/image.png
at 2019-09-18 04:03, 保發特利 - Account said: 以前也是自动的,但是现在不是
at 2019-09-18 04:06, Support Team said: 試試改日期會不會跳新編號或者這張手動入127編號,儲存後,看看新增下張是否會自動跳128
at 2019-09-18 04:09, 保發特利 - Account said: 该日期会
at 2019-09-18 04:09, Support Team said: 改日期是跳127?

2019-09-18-Chat transcript on coweasy.com started on Wednesda-1734.json

at 2019-09-18 03:04, account. said: 請問你們可以手動設定匯率嗎
at 2019-09-18 03:05, Support Team said: 小企雲沒有外幣功能,用戶需要手動折算為本幣輸入

2019-09-18-Chat transcript on coweasy.com started on Wednesda-1735.json

at 2019-09-18 06:26, account. said: 不讓登入怎麼辦
at 2019-09-18 06:27, Support Team said: 是提示什麼?
at 2019-09-18 06:27, account. said: 寫 2點15分用戶已登入
at 2019-09-18 06:28, account. said: 我找步道原來登入頁面
at 2019-09-18 06:32, Support Team said: 14:15 的登入是 win7 chrome,你現在的電腦是win10,是另一部電腦
at 2019-09-18 06:33, Support Team said: IP是 218.103.122.72,應該是香港的IP
at 2019-09-18 06:34, Support Team said: 需要登出後其他電腦才可以登入
at 2019-09-18 06:34, account. said: 喔

2019-09-18-Chat transcript on coweasy.com started on Wednesda-1737.json

at 2019-09-18 09:12, account. said: 請問傳票編號 可以調嗎
at 2019-09-18 09:14, Support Team said: 會計人員輸入 的傳票編號儲存後可以修改
at 2019-09-18 09:33, account. said: 請問我改一份舊傳票編號就留上帳上
at 2019-09-18 09:33, account. said: 同樣交易重覆兩筆
at 2019-09-18 09:34, account. said: 是都這樣 嗎
at 2019-09-18 09:35, Support Team said: 是的,改編號會另存新傳票,需要刪除舊編號

2019-09-20-Chat transcript on coweasy.com started on Friday, -1739.json

at 2019-09-20 08:06, Jemswin - Account said: 有一個流動資產A/C 未能在資產負債表上顯示
at 2019-09-20 08:06, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d84802bbcfe91211d69c049/v/14d1a1cc72f34323935e3ac386a5951ad32fca17/image.png
at 2019-09-20 08:07, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d84802bbcfe91211d69c049/v/f6f256cdb25503c80df96fba4911f08f1da143aa/image.png
at 2019-09-20 08:07, Jemswin - Account said: A/C#1-37400
at 2019-09-20 08:07, Jemswin - Account said: 請問是不設定有問題
at 2019-09-20 08:09, Support Team said: when you select the Balance sheet end date?
at 2019-09-20 08:20, Jemswin - Account said: 有選
at 2019-09-20 08:24, Support Team said: Can you check the General Ledger ?From 1-37400 to 1-37400
at 2019-09-20 08:24, Support Team said: has records ?
at 2019-09-20 08:30, Jemswin - Account said: 有RECORDS
at 2019-09-20 08:34, Jemswin - Account said: 已解決

2019-09-20-Chat transcript on coweasy.com started on Friday, -1740.json

at 2019-09-20 08:37, joanne@onwon.com.hk. said: hello, our auto invoice numbering system suddenly goes wrong...Our next number should be 41450; but it shows 40519-09-20-001. May we know how to fix it?
at 2019-09-20 08:37, joanne@onwon.com.hk. said: Thank you!
at 2019-09-20 08:38, Support Team said: do you try to input again the 41450 into the number field?
at 2019-09-20 08:39, Support Team said: and let it auto-generate based on your preferred number
at 2019-09-20 08:48, joanne@onwon.com.hk. said: Actually we manually entered a few invoices by entering the invoice number 41448, 41449. But it still auto generated such kind of number 40519-09-20-001
at 2019-09-20 08:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc3c98e53e9f8a5273a4fcc5424e4418b6529b28/image.png
at 2019-09-20 08:50, Support Team said: do you untick it ?
at 2019-09-20 08:56, joanne@onwon.com.hk. said: no, we should untick it?
at 2019-09-20 08:57, Support Team said: yes, as it is for inserting the date element into your number
at 2019-09-20 08:57, Support Team said: obviously, now you don't need it
at 2019-09-20 08:58, Support Team said: -09-20-001
at 2019-09-20 08:59, joanne@onwon.com.hk. said: Oh I see! Thank you very much!! It is fixed
at 2019-09-20 08:59, joanne@onwon.com.hk. said: :relaxed::slight_smile:
at 2019-09-20 08:59, Support Team said: good!
at 2019-09-20 09:00, joanne@onwon.com.hk. said: Oh, it suddenly changed back to 40519-09-20-001
at 2019-09-20 09:00, joanne@onwon.com.hk. said: after a while...
at 2019-09-20 09:03, Support Team said: oh, one thing you need to know
at 2019-09-20 09:03, Support Team said: only administrator can amend the tick
at 2019-09-20 09:04, Support Team said: therefore you need to ask administrator to untick it, then other users may use
at 2019-09-20 09:06, joanne@onwon.com.hk. said: already uncheck from admin account. Only unchecking the box will do?
at 2019-09-20 09:07, Support Team said: yes
at 2019-09-20 09:07, joanne@onwon.com.hk. said: then after unchecked it, still the same. Just a few second showing 41450 then jumped back to 40519-09-20-001
at 2019-09-20 09:10, Support Team said: after unticked, do you create
at 2019-09-20 09:11, Support Team said: do you create another new record?
at 2019-09-20 09:11, Support Team said: not the old record 41450
at 2019-09-20 09:11, Support Team said: maybe create 41451 to effect
at 2019-09-20 09:16, joanne@onwon.com.hk. said: no, our last invoice is 41449
at 2019-09-20 09:18, Support Team said: then same case
at 2019-09-20 09:18, Support Team said: next time you need to do and save the record under 41450
at 2019-09-20 09:19, Support Team said: then the next number should be 41451
at 2019-09-20 09:34, joanne@onwon.com.hk. said: Thank you for your clarification. We just have a chance to create a new invoice. And now the problem is fixed
at 2019-09-20 09:34, joanne@onwon.com.hk. said: Thank you very much!
at 2019-09-20 09:34, Support Team said: good!

2019-09-23-Chat transcript on coweasy.com started on Monday, -1746.json

at 2019-09-23 07:54, V1569223255254388 said: 你好..
at 2019-09-23 07:54, V1569223255254388 said: 想請問呢個程式..系用網頁登入就可以?"
at 2019-09-23 07:55, Support Team said: Yes
at 2019-09-23 07:55, V1569223255254388 said: 系任何電話都可以登入介面,.,冇限制幾多人一齊用?"
at 2019-09-23 07:56, V1569223255254388 said: 同埋如果有程式上既問題吾明白點用既話..我可以點做?" 打電話問你地?"
at 2019-09-23 07:57, Support Team said: 用戶可透過任何可上網的電腦、或流動應用裝置,包括平板電腦、手機等等,也可以即時登入 CowEasy 官方網站隨時使用,無須固定任何電腦裝置
at 2019-09-23 07:58, Support Team said: 至於用戶使用方面,我們透過一個基本月費已贈送第一個用戶,其後每名用戶也只需三分一價錢便可以增加用戶
at 2019-09-23 08:00, Support Team said: 另外,除使用服務外,用戶也可訂購支援服務
at 2019-09-23 08:01, Support Team said: 用戶在使用時,CowEasy 主要提供兩種售後支援服務:1. 辦公時間內,用戶可在頁面內隨意點擊右下方的在線支援按鈕,CowEasy 支援專員會馬上提供實時協助2. 辦公時間內,所有用戶也可透過 CowEasy whatsapp 支援服務,實時解答應用時遇到的查詢
at 2019-09-23 08:02, V1569223255254388 said: 訂購支援服務系包括D咩?"
at 2019-09-23 08:02, Support Team said: just replied above
at 2019-09-23 08:06, V1569223255254388 said: 支援服務系下面呢個?"
at 2019-09-23 08:06, V1569223255254388 said: 用戶在使用時,CowEasy 主要提供兩種售後支援服務:1. 辦公時間內,用戶可在頁面內隨意點擊右下方的在線支援按鈕,CowEasy 支援專員會馬上提供實時協助2. 辦公時間內,所有用戶也可透過 CowEasy whatsapp 支援服務,實時解答應用時遇到的查詢
at 2019-09-23 08:07, Support Team said: I'm still here
at 2019-09-23 08:07, Support Team said: Yes
at 2019-09-23 08:07, Support Team said: 用戶在使用時,CowEasy 主要提供兩種售後支援服務:1. 辦公時間內,用戶可在頁面內隨意點擊右下方的在線支援按鈕,CowEasy 支援專員會馬上提供實時協助2. 辦公時間內,所有用戶也可透過 CowEasy whatsapp 支援服務,實時解答應用時遇到的查詢

2019-09-23-Chat transcript on coweasy.com started on Monday, -1747.json

at 2019-09-23 07:23, account. said: 會科 為何沒有英文的
at 2019-09-23 07:23, account. said: 只有中文的
at 2019-09-23 07:24, Support Team said: 你是你是指第一層會計科目性質?
at 2019-09-23 07:32, account. said: 就是有 英文的
at 2019-09-23 07:34, Support Team said: 整體來說,我們的會計科目表,是的可以有英文、繁體中文、和簡體中文,用戶可自由選擇並顯示的,請問你的問題是什麼?
at 2019-09-23 07:36, account. said: 在第四層 沒有英文
at 2019-09-23 07:36, account. said: 科目名稱
at 2019-09-23 07:39, account. said: 完全沒有
at 2019-09-23 07:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bbc8511a3524acaf2ce8f78e2a0f88fe2696de9d/image.png
at 2019-09-23 07:39, account. said: 如何讓他顯是英文
at 2019-09-23 07:40, account. said: 這個沒有
at 2019-09-23 07:40, Support Team said: 這很簡單,和我們其他客戶一樣,你自己輸入英文名稱便可以了
at 2019-09-23 07:42, account. said: 之前不是 你們制式

2019-09-23-Chat transcript on coweasy.com started on Monday, -1748.json

at 2019-09-23 09:42, account. said: 為什麼 我會科要補上英文時
at 2019-09-23 09:43, account. said: 英文科目時不讓補
at 2019-09-23 09:48, Support Team said: let me check
at 2019-09-23 09:51, account. said: 好了
at 2019-09-23 09:51, Support Team said: 我們測試過,輸入英文後儲存是可以的,你那一個不可以?可否截圖給我們看看

2019-09-24-Chat transcript on coweasy.com started on Tuesday,-1749.json

at 2019-09-24 02:29, account. said: 請問 我打傳票摘要是打中文
at 2019-09-24 02:30, account. said: 但是我有同事 需要看英文版 傳票
at 2019-09-24 02:31, account. said: 可以 主動翻成 英文
at 2019-09-24 02:31, account. said: 嗎
at 2019-09-24 02:32, Support Team said: 系統不會翻譯,用戶需要自行輸入中英對照
at 2019-09-24 02:32, account. said: 那裡輸入
at 2019-09-24 02:33, Support Team said: 同樣的位置,輸入中文和英文2組文字
at 2019-09-24 02:34, account. said: 好麻煩
at 2019-09-24 02:35, Support Team said: 只能這樣,系統是不會改變用戶輸入的內容
at 2019-09-24 03:16, Support Team said: 補充一點, 市面上從來沒有會計軟件是會幫人把中文內容轉英文的,您可以查看下

2019-09-25-Chat transcript on coweasy.com started on Wednesda-1750.json

at 2019-09-25 03:03, Livia. said: 請問如何Import data?
at 2019-09-25 03:04, Livia. said: 有沒有templet file 可提供
at 2019-09-25 03:05, Support Team said: template可在系統匯出

2019-09-25-Chat transcript on coweasy.com started on Wednesda-1751.json

at 2019-09-25 03:38, account. said: 我想請問 你們傳票號編制給號有兩種
at 2019-09-25 03:40, account. said: 1.如果要key 上月份的傳票 就必須按 儲存+新增 才能順當月份
at 2019-09-25 03:42, account. said: 2. 如果按儲存 只能按當月 是吧
at 2019-09-25 03:42, account. said: 例如我要打五月傳票
at 2019-09-25 03:43, Support Team said: 儲存和傳票編號是沒有關係的
at 2019-09-25 03:44, account. said: 但是 系統 會給我 兩種不同的傳票號格式
at 2019-09-25 03:45, account. said: 一種是 我打五月份 傳票 他會出現JV1909格式
at 2019-09-25 03:46, account. said: 除非是我要自己手動輸入
at 2019-09-25 03:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cfd5e840e0ce50e3f3e855e35ac32931a2e8714a/2019-09-25_11-46-24.gif
at 2019-09-25 03:47, Support Team said: 我們試過,試不到這樣的情況
at 2019-09-25 03:48, account. said: 我打一張
at 2019-09-25 03:49, account. said: 我抓一張傳票 給你們看
at 2019-09-25 03:49, account. said: 就知道了
at 2019-09-25 03:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/11edea777400f8dce789caca3823450396c491dc/Screenshot_20190925-115124_Photos.jpg
at 2019-09-25 03:52, account. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d8acbf4bcfe91211d07d49d/v/b9ae131daf39690e363a53afe6e972f491846ef9/image.png
at 2019-09-25 03:53, account. said: 出來會是 JV1909
at 2019-09-25 03:53, account. said: 但是會是4月
at 2019-09-25 03:54, account. said: 帳
at 2019-09-25 03:56, account. said: 好幾筆都這樣
at 2019-09-25 03:56, account. said: 怎麼辦
at 2019-09-25 03:57, account. said: 改傳票號 很麻煩
at 2019-09-25 03:57, account. said: 好

2019-09-25-Chat transcript on coweasy.com started on Wednesda-1752.json

at 2019-09-25 09:00, account. said: 我要設一個會科
at 2019-09-25 09:01, account. said: 叫所得稅費用 是一個獨立會科
at 2019-09-25 09:02, account. said: 科目分類 應該要是8字頭
at 2019-09-25 09:03, account. said: 你們只有應付稅款 但是已經反白了
at 2019-09-25 09:03, account. said: 怎麼弄啊
at 2019-09-25 09:10, account. said: 我弄好了
at 2019-09-25 09:12, Support Team said: 性質應該選支出,不是應付稅款
at 2019-09-25 09:43, account. said: 我這張傳票已經平了
at 2019-09-25 09:43, account. said: 為何 告訴我不平
at 2019-09-25 09:44, account. said: 不讓存耶
at 2019-09-25 09:45, account. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d8b05ecbcfe91211d07d693/v/c29e42d0c20b1e0f8233e2251b684429a9ed4d48/image.png
at 2019-09-25 09:46, account. said: 請幫我檢查一下
at 2019-09-25 09:54, Support Team said: 由於是在你的電腦輸入,我們很難檢查
at 2019-09-25 09:54, Support Team said: 這樣吧我可以告訴你嘗試看看如何處理
at 2019-09-25 09:54, Support Team said: 你嘗試在左下方新增多一項輸入看看看 這項是否 出0
at 2019-09-25 09:54, account. said: 我現在在重新打一次
at 2019-09-25 09:54, account. said: 試試看
at 2019-09-25 09:55, Support Team said: 那肯定應該沒有問題了

2019-09-26-Chat transcript on coweasy.com started on Thursday-1754.json

at 2019-09-26 06:30, joanne@onwon.com.hk. said: Hello Tracy, May I know if we want to sort out the current products' expiry dates, can coweasy report do so?
at 2019-09-26 06:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d900af1ac473a1a07ac348516d94d561f95b87ba/2019-09-26_14-32-25-(Main_Page)_Accounting_-_Google_Chrome.png
at 2019-09-26 06:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/914820efd5925297cabfcfb5100cc5431a701a38/2019-09-26_14-32-13-1_new_message_-_Google_Chrome.png
at 2019-09-26 06:34, joanne@onwon.com.hk. said: I tried but it cannot shows all items with a designated date.
at 2019-09-26 06:40, Support Team said: 該日期或之前過期的都會顯示

2019-09-27-Chat transcript on coweasy.com started on Friday, -1755.json

at 2019-09-27 02:24, Timothy Tang. said: I have created a new userid for my staff. My staff has never received email. Anyway, I try to log in using the password I created and it is not successful. Please advise
at 2019-09-27 02:26, Support Team said: Only the admin login will get email
at 2019-09-27 02:26, Support Team said: Other user will not receive email
at 2019-09-27 02:27, Support Team said: Can you double check the password input is correct?
at 2019-09-27 02:28, Support Team said: Otherwise, it should be no problem to login
at 2019-09-27 02:30, Timothy Tang. said: I am the administrator and never received the email. I double checked and try many time. It cannot be log in
at 2019-09-27 02:32, Support Team said: 首先,我的意思是,一開始註冊這個平台的時候,管理員才收到一個基本的電郵,裏面有密碼,這個你最初已經收到,所以才有這個密碼,之後新增其他用戶的時候,是不會有電郵發出給任何人的
at 2019-09-27 02:32, Support Team said: 至於
at 2019-09-27 02:33, Support Team said: 你另一個問題
at 2019-09-27 02:33, Support Team said: 你現在可以登入到平台嗎?
at 2019-09-27 02:34, Support Team said: 如果你的密碼未能確定,您可以輸入電郵後,按忘記密碼,再收取一次
at 2019-09-27 02:40, Timothy Tang. said: I can login as administrator. After I created a new user, the new user has not received email.
at 2019-09-27 02:41, Support Team said: 我重申一次, 新增的用戶是不會收到電郵的,當你為他設定了登入電郵和密碼的時候,你可以直接傳達給他登入便可以了
at 2019-09-27 02:42, Support Team said: 很多其他會計師樓也是這樣處理的
at 2019-09-27 02:42, Timothy Tang. said: I have created password and request the user to login. It is not successful with the password I crated
at 2019-09-27 02:43, Support Team said: 很簡單,你可以進入他的用戶設定頁面,再為他重新設定一個密碼,然後給他 ,明白嗎?
at 2019-09-27 02:43, Support Team said: 請你截圖給我看看,新增用戶的頁面
at 2019-09-27 02:43, Timothy Tang. said: I try to forget and told me that is is invalid email
at 2019-09-27 02:45, Timothy Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d8d7280bcfe91211dc9352f/v/83320128f3f98e7932d07da7eb5e4262e1399bad/2019-09-27.png
at 2019-09-27 02:45, Support Team said: 請你截圖給我看看,新增用戶的頁面
at 2019-09-27 02:46, Support Team said: 不是這頁
at 2019-09-27 02:47, Support Team said: 我是說你用管理員身份登入後,新增用戶的頁面
at 2019-09-27 02:47, Timothy Tang. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d8d7280bcfe91211dc9352f/v/860509d33b089ee0f8b91621065bc8eaf7c2300e/2019-09-27.png
at 2019-09-27 02:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c6aae3a78e053d5b0261b14d16250779728bc55f/Screenshot_20190927-104838_Chrome.jpg
at 2019-09-27 02:48, Support Team said: 我是說這個頁面

2019-09-27-Chat transcript on coweasy.com started on Friday, -1757.json

at 2019-09-27 02:38, MS RIO CHEUNG. said: where to put 'payee' name?
at 2019-09-27 02:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0b60c807738ea70144e0d59f1d186b5bfb2604b8/Screenshot_20190927-104438_Chrome.jpg
at 2019-09-27 02:45, Support Team said: 可以在說明欄位輸入
at 2019-09-27 02:49, MS RIO CHEUNG. said: 即說明欄是用作 payee & details of payment?
at 2019-09-27 02:49, Support Team said: 其實你可以這樣用,但是也沒有一定的標準
at 2019-09-27 02:49, Support Team said: 總之是想記下一些備註的資料,所以就算支票號碼也可以
at 2019-09-27 02:50, MS RIO CHEUNG. said: ok got it, thanks!

2019-09-27-Chat transcript on coweasy.com started on Friday, -1758.json

at 2019-09-27 06:02, Billy Cheung. said: 我點可以改到INVOICE 的Currency?
at 2019-09-27 06:03, Billy Cheung. said: product 的retail price 已經係 EUR, 但INVOICE仲係HKD
at 2019-09-27 06:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6480324a84cc39eb42d6ab7be03adeac4664b44a/image.png
at 2019-09-27 06:09, Support Team said: can amend in here
at 2019-09-27 06:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e3f4eee18f753adc49a497befd836f48418cc6cb/image.png
at 2019-09-27 06:11, Billy Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d8d908bbcfe91211de66bbd/v/e563f0877a763f39e6ccf5385c15c95514e7010c/image.png
at 2019-09-27 06:11, Billy Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d8d908bbcfe91211de66bbd/v/f24d3cc29a929bf4d5b26f5a2e3466008d431cb5/image.png
at 2019-09-27 06:11, Support Team said: you know change the dollar sign ?
at 2019-09-27 06:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/11ecb4297beda601ed9cde30391fcb4609c7a793/image.png
at 2019-09-27 06:13, Support Team said: actually the dollar sign is preset to display in here
at 2019-09-27 06:13, Support Team said: and will not beside the amount

2019-09-30-Chat transcript on coweasy.com started on Monday, -1759.json

at 2019-09-30 05:24, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d919118bcfe91211d5ca9e2/v/d51f1336f61f252559b44dab5c43e3434893adba/image.png
at 2019-09-30 05:24, Jemswin - Account said: 收款戶口需要加回A/C, 是否我們自己可以加?
at 2019-09-30 05:25, Jemswin - Account said: 還是必須經你們技術人員幫忙加上?
at 2019-09-30 05:30, Support Team said: 不需要我們加,是你自己加可以的,但記得要選對項目性質(第一層)

2019-09-30-Chat transcript on coweasy.com started on Monday, -1760.json

at 2019-09-30 06:04, Jemswin - Account said: 頭先在線問緊問題
at 2019-09-30 06:05, Jemswin - Account said: 無晒記錄
at 2019-09-30 06:05, Support Team said: 冇問題,答案是,你可以自己加,我們不會加的
at 2019-09-30 06:06, Support Team said: 但你要留意,加新項目的時候,這項目的性質,第一層,要選定
at 2019-09-30 06:07, Jemswin - Account said: 本身已加咗A/C, 但在收款不能顯示
at 2019-09-30 06:07, Jemswin - Account said: 上一次都是你地同事幫我改
at 2019-09-30 06:07, Support Team said: 上次是首次使用的時候幫你初始設定
at 2019-09-30 06:08, Support Team said: 日後是用戶自己加的
at 2019-09-30 06:08, Jemswin - Account said: 不是
at 2019-09-30 06:08, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d919a76bcfe91211d180691/v/3db95a4442f1b705f0bec4574744aae3e0e4c18e/image.png
at 2019-09-30 06:08, Support Team said: 所以我剛才才說,這個性質的選擇是很重要
at 2019-09-30 06:08, Jemswin - Account said: 我要加2字開頭入去
at 2019-09-30 06:10, Support Team said: 那你便加吧,其實你的問題是什麼?你加不到?還是你選擇了錯的性質, 所以顯示不到?
at 2019-09-30 06:11, Jemswin - Account said: 以我所知, 我地用緊COWEASY 係由你地公司幫我地公司由另一個軟件匯入
at 2019-09-30 06:12, Jemswin - Account said: 所以設定會唔會已經由你地公司設定好給我們
at 2019-09-30 06:12, Jemswin - Account said: 如果是我們自己加, 麻煩你給我一個教學如何加入
at 2019-09-30 06:16, Support Team said: 不是我們幫你有另一間公司的軟件轉過來,只是你們公司提供這些項目的excel給我們匯入我們系統而已
at 2019-09-30 06:16, Support Team said: 冇問題,要加一個新項目
at 2019-09-30 06:16, Support Team said: 首先去 登記專區 > 會計
at 2019-09-30 06:16, Support Team said: 在這個頁面加可以了
at 2019-09-30 06:17, Support Team said: 必需要留意,如果要加一個支出的項目,第一層,便要選擇支出的性質
at 2019-09-30 06:18, Support Team said: 然後第二層和第三層可以不需理會
at 2019-09-30 06:18, Support Team said: 第四層 填寫新增的科目編號和名稱
at 2019-09-30 06:18, Support Team said: 明白嗎
at 2019-09-30 06:40, Jemswin - Account said: 這幾個部驟已做
at 2019-09-30 06:40, Jemswin - Account said: 但去收款時我要扣回支出, 不能顯出來
at 2019-09-30 06:41, Jemswin - Account said: 我記得之前係你們同事幫我地改
at 2019-09-30 06:41, Jemswin - Account said: 或者你地用電話回覆我地好嗎
at 2019-09-30 06:42, Support Team said: 你告訴我,你這個新增的支出項目,它的性質是什麼?
at 2019-09-30 06:42, Jemswin - Account said: 只限線上好難詳盡寫出來
at 2019-09-30 06:43, Jemswin - Account said: 支出是accural expenses ,需要喺收客戶時對沖這個a/c
at 2019-09-30 06:45, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d919a76bcfe91211d180691/v/28a6ecfbb2b1a224cea763425e30b4a3420d6b07/image.png
at 2019-09-30 06:45, Jemswin - Account said: 2-31001 不能加入
at 2019-09-30 06:45, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d919a76bcfe91211d180691/v/366fb9b302beb4bdf926d78c963953a64d1ebb9d/image.png
at 2019-09-30 06:49, Support Team said: :upside_ndown:
at 2019-09-30 06:50, Support Team said: 問題就在這裏
at 2019-09-30 06:50, Support Team said: 一般來說 ,這個應付支出是不會用來選擇的
at 2019-09-30 06:50, Jemswin - Account said: 唔明你講咩
at 2019-09-30 06:51, Support Team said: 我們只會選擇相關的支出項目
at 2019-09-30 06:51, Jemswin - Account said: 我真係要有呢個支出
at 2019-09-30 06:51, Jemswin - Account said: 所以上一次你地同事幫我加入
at 2019-09-30 06:51, Jemswin - Account said: 系統咁愚蠢
at 2019-09-30 06:51, Jemswin - Account said: 而家係咪加唔到呀
at 2019-09-30 06:52, Support Team said: 但由於這個科目是 我們背後的control account
at 2019-09-30 06:52, Jemswin - Account said: 你揾個人打比我地啦
at 2019-09-30 06:52, Jemswin - Account said: maintenance 都比咗錢你地
at 2019-09-30 06:53, Support Team said: 幫你加科目的同事今天放假,星期三回來,如果你星期三再發問,他可以在回答你,可能會比較簡單
at 2019-09-30 06:53, Jemswin - Account said: 完全協助唔到唔該你地比電話過嚟
at 2019-09-30 06:54, Support Team said: 這個不是能不能協助與否的問題,只是負責你的同事會比較清晰瞭解
at 2019-09-30 06:55, Jemswin - Account said: 請問係位同事? MATTHEW/GEORGE?
at 2019-09-30 06:55, Support Team said: 劉生
at 2019-09-30 06:55, Support Team said: 你星期三可以再問他

2019-10-02-Chat transcript on coweasy.com started on Wednesda-1763.json

at 2019-10-02 09:45, V1569469073888764 said: 請問公司設定內的凍結日期設定是什麼?
at 2019-10-02 09:46, Support Team said: 該日期及之前的單據不能新增修改或刪除
at 2019-10-02 09:48, V1569469073888764 said: 我公司埋年結是由每年5月1號至第二年4月30號. 我見系統內面設定左/3/2014. 我是否要更改?
at 2019-10-02 09:49, V1569469073888764 said: 更改為30/4/2019 ?
at 2019-10-02 09:51, Support Team said: 應該是改年結日期
at 2019-10-02 09:51, V1569469073888764 said: 30/4/2020
at 2019-10-02 09:51, V1569469073888764 said: 是否改以上日子?
at 2019-10-02 09:52, Support Team said: 假設用CowEasy輸入 2019年5月1日及之後的數,開始日期為2019年5月1日,年結日期為4月30日
at 2019-10-02 09:53, Support Team said: 凍結日期可以先設置為2019年4月1日,輸入初始餘額後,再改為2019年4月30日

2019-10-02-Chat transcript on coweasy.com started on Wednesda-1764.json

at 2019-10-02 09:53, May. said: 請問系統可不可以能看見整個9月份已發出發票總金額數, 及已收回金額總數, 及還有未收金額總數
at 2019-10-02 09:59, Support Team said: 可以查看每月銷售,查看每月銷售的summary,但未收取只可按客戶來查看賬齡報表

2019-10-03-Chat transcript on coweasy.com started on Thursday-1769.json

at 2019-10-03 08:11, Janet Cheng. said: 請問會計科目表內第三層我建立新一個, 但只有號碼, 並沒有名稱出現?
at 2019-10-03 08:12, Janet Cheng. said: 如果輸入不正礭可以點刪除?
at 2019-10-03 08:12, Support Team said: 是在哪裡沒有顯示名稱?
at 2019-10-03 08:12, Janet Cheng. said: 拉出選單內面
at 2019-10-03 08:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/40f78663808e4666d62be70d622ec03f45e084ac/2019-10-03_16-13-07-Chart_of_Accounts_-_Google_Chrome.png
at 2019-10-03 08:13, Support Team said: 在這裡新增/修改/刪除
at 2019-10-03 08:14, Janet Cheng. said: ok ! Thanks !
at 2019-10-03 08:39, Janet Cheng. said: 請問銀行月結單輸入內面, 如果入錯了, 可以點刪除傳票
at 2019-10-03 08:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/786df9789301ef077c375269bf912505c4f3a963/-22-43-(主頁)_會計.png
at 2019-10-03 08:40, Support Team said: 每個輸入頁面都有相關的記錄
at 2019-10-03 08:40, Support Team said: 可以在記錄查看/修改/刪除

2019-10-04-Chat transcript on coweasy.com started on Friday, -1770.json

at 2019-10-04 03:08, 13501916888@139.com. said: I want to add a user that can only see contents and can't edit anything, do I just do so in 'add users'? How to make sure the new user can't do any editing?
at 2019-10-04 03:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b27088097e333b66fc1587f38c311cd8341983d4/-25-06-用戶管理.png
at 2019-10-04 03:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/892814c74d379c36f2af7276114a0ac488a36c8f/-25-29-權限.png
at 2019-10-04 03:10, Support Team said: 只給用戶“記錄”的權限
at 2019-10-04 03:12, 13501916888@139.com. said: so I first add a new user then 'tick'
at 2019-10-04 03:12, 13501916888@139.com. said: enable access right?
at 2019-10-04 03:12, Support Team said: yes
at 2019-10-04 03:18, 13501916888@139.com. said: got it. thanks!

2019-10-04-Chat transcript on coweasy.com started on Friday, -1772.json

at 2019-10-04 07:57, emily@onwon.com.hk. said: 你好!手上有一批免费货品可供出售,请问如何把这批货品录入系统呢?
at 2019-10-04 07:58, Support Team said: 直接在採購單輸入

2019-10-09-Chat transcript on coweasy.com started on Wednesda-1778.json

at 2019-10-09 07:27, account. said: 請問我美國進不去
at 2019-10-09 07:28, Support Team said: 是提示什麼?
at 2019-10-09 07:29, account. said: 用戶 2:59分登入
at 2019-10-09 07:32, account. said: 是有人在登入嗎
at 2019-10-09 07:34, Support Team said: 查看記錄,14:59是在Chrome 75 on Windows 7登入的
at 2019-10-09 07:34, Support Team said: IP是 218.103.122.72
at 2019-10-09 07:41, account. said: 是香港嗎
at 2019-10-09 07:41, Support Team said: 應該是的

2019-10-09-Chat transcript on coweasy.com started on Wednesda-1779.json

at 2019-10-09 09:16, Janet Cheng. said: 如果我有關於BANK PAYMENT VOUCHER要入, 是否可以在其他會計輸入內輸入
at 2019-10-09 09:17, Janet Cheng. said: 今早你地同事教唔建議在銀行月結單輸入
at 2019-10-09 09:18, Support Team said: 在其他會計輸入->會計人員輸入 ,任何單據都可以直接 debit credit 輸入
at 2019-10-09 09:19, Janet Cheng. said: VOUCHER NO. 我可以用BP字頭?
at 2019-10-09 09:20, Support Team said: 用戶可以自行輸入傳票編號
at 2019-10-09 09:21, Janet Cheng. said: 初始設定內的初始餘額輸入,我指BANK BALANCE 是入BANK STATEMENT 上的BALANCE 嗎
at 2019-10-09 09:22, Janet Cheng. said: 因為我地入LEDGER BALANCE
at 2019-10-09 09:23, Support Team said: 初始餘額可以跟 Trial Balance來輸入
at 2019-10-09 09:23, Janet Cheng. said: 包括銀行
at 2019-10-09 09:23, Janet Cheng. said: 銀行BALANCE
at 2019-10-09 09:24, Support Team said: 是的,一般來說Trial Balance的資料比較齊
at 2019-10-09 09:24, Janet Cheng. said: 因為教學短片內入的初始餘額話是BANK STATEMENT上的BALANCE
at 2019-10-09 09:25, Janet Cheng. said: 總之跟我Ledger入就可以?
at 2019-10-09 09:26, Support Team said: 可以的

2019-10-09-Chat transcript on coweasy.com started on Wednesda-1780.json

at 2019-10-09 09:10, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9d9f76bcfe91211d2fbb8e/v/d0b803fae3664b67194071fcee01cd85b2625f90/image.png
at 2019-10-09 09:10, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9d9f76bcfe91211d2fbb8e/v/f014ca984a73fa0c8b4966ed99986feeedbf5847/image.png
at 2019-10-09 09:11, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9d9f76bcfe91211d2fbb8e/v/ad199b05701dc42386a6aac4e58cc7ff37f80f98/image.png
at 2019-10-09 09:11, Tim Cheung. said: what is
at 2019-10-09 09:12, Support Team said: 鎖定後,用戶將不能修改這張單如需修改,需要管理員用戶取消鎖定才可以修改
at 2019-10-09 09:13, Tim Cheung. said: noted! Thanks@
at 2019-10-09 09:13, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9d9f76bcfe91211d2fbb8e/v/c389d0b471cfe5e30c42f69da30d64fe733e5de9/image.png
at 2019-10-09 09:13, Tim Cheung. said: how about this ? Both with tick
at 2019-10-09 09:14, Support Team said: 這裡是搜尋條件
at 2019-10-09 09:45, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9d9f76bcfe91211d2fbb8e/v/7e3cd04bc00b5c3886b8fd33a5e67b8860e886b4/image.png
at 2019-10-09 09:45, Tim Cheung. said: cannot delete this record
at 2019-10-09 09:45, Tim Cheung. said: why?
at 2019-10-09 09:45, Support Team said: 是提示什麼?
at 2019-10-09 09:46, Support Team said: 使用過的item不能刪除
at 2019-10-09 09:46, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9d9f76bcfe91211d2fbb8e/v/575f5907b75110b1eaca08df1f00c9ccaa692906/image.png
at 2019-10-09 09:47, Tim Cheung. said: Because I just enter some data to try before. I want to clear all now.
at 2019-10-09 09:47, Tim Cheung. said: all those data is meaningless
at 2019-10-09 09:47, Support Team said: 使用過的item不能刪除,如需要刪除,需要先刪除/更改輸入過這個產品的發票報價單採購單等單據
at 2019-10-09 09:47, Support Team said: 那要先刪除單據,才刪除庫存客戶等資料
at 2019-10-09 09:47, Tim Cheung. said: I deleted all already. 需要先刪除/更改輸入過這個產品的發票報價單採購單等單據
at 2019-10-09 09:48, Tim Cheung. said: this is the last record.
at 2019-10-09 09:48, Support Team said: 請看看有沒有報價單採購訂單這些單據
at 2019-10-09 09:48, Support Team said: 或者有沒有VOID單
at 2019-10-09 09:49, Tim Cheung. said: let me chec again
at 2019-10-09 09:54, Tim Cheung. said: cannot find.
at 2019-10-09 09:54, Tim Cheung. said: anyway, can find out the outstanding record faster?
at 2019-10-09 09:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c9c37cc3a92787651e9aa27f4e4fac57f5d179bc/2019-10-09_17-56-01-(主頁)_會計_-_Google_Chrome.png
at 2019-10-09 09:56, Support Team said: 試試這個報表,可以查看所有會計相關的單據
at 2019-10-09 09:57, Support Team said: 而不影響會計的報價單/採購訂單等,則需要在相關列表查看
at 2019-10-09 09:58, Tim Cheung. said: no any record find
at 2019-10-09 09:58, Tim Cheung. said: :joy:\
at 2019-10-09 09:59, Support Team said: 那看看庫存流量報表有沒有
at 2019-10-09 09:59, Tim Cheung. said: this is the last item I have to delete
at 2019-10-09 09:59, Tim Cheung. said: how?
at 2019-10-09 09:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a5903c2dc97842910afc3dc61e4abaea719ef45a/2019-10-09_17-59-38-(主頁)_會計_-_Google_Chrome.png

2019-10-10-Chat transcript on coweasy.com started on Thursday-1781.json

at 2019-10-10 02:00, Tim Cheung. said: did you chat with you yesterday?
at 2019-10-10 02:00, Support Team said: 我們可以查看之前的記錄
at 2019-10-10 02:01, Tim Cheung. said: I am clearing all old data . Any should be completed yesterday.
at 2019-10-10 02:02, Tim Cheung. said: I checked the reports to ensure all figure are in Zero.
at 2019-10-10 02:02, Tim Cheung. said: But, I find some interest data from Dashboards
at 2019-10-10 02:03, Tim Cheung. said: Even though I did you change any data in further, the report in Dashboards are being changed time by time. It seems that the report is not real time. :joy:
at 2019-10-10 02:04, Tim Cheung. said: did not change
at 2019-10-10 02:04, Tim Cheung. said: can I transfer file (PDF) to you. I recorded the changes
at 2019-10-10 02:04, Support Team said: dashboard之後在每天凌晨更新一次
at 2019-10-10 02:05, Support Team said: dashboard只會在每天凌晨更新一次
at 2019-10-10 02:05, Tim Cheung. said: can I transfer file (PDF) to you. I recorded the changes
at 2019-10-10 02:05, Tim Cheung. said: but the data can be change on the same day.
at 2019-10-10 02:05, Tim Cheung. said: can I transfer file (PDF) to you. I recorded the changes
at 2019-10-10 02:06, Tim Cheung. said: I fidn it
at 2019-10-10 02:06, Tim Cheung. said: find it
at 2019-10-10 02:06, Tim Cheung. said: please read my PDF. It is the record for 3 different time.
at 2019-10-10 02:12, Support Team said: 應該只會在每天凌晨更新的
at 2019-10-10 02:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e63c333e9aebf17406a6e1d1f5f70daef1ea666f/2019-10-10_10-11-19-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-10-10 02:12, Support Team said: 這裡可以看到更新的時間
at 2019-10-10 02:15, Support Team said: 如果你想睇即時報表分析,我建議你查看銷售分析報表,例如:銷售依客戶、或者,銷售依產品,也可以
at 2019-10-10 02:20, Tim Cheung. said: noted! Thanks!

2019-10-10-Chat transcript on coweasy.com started on Thursday-1782.json

at 2019-10-10 02:49, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9e9c4bbcfe91211d6b4487/v/8aa1fb13f451b84c627d8053d69b7765475dce40/image.png
at 2019-10-10 02:50, Tim Cheung. said: can the account number +1 by 1? or must +10 . +10?
at 2019-10-10 02:50, Tim Cheung. said: say, can I set at 61191?
at 2019-10-10 02:51, Support Team said: 可以的
at 2019-10-10 02:54, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9e9c4bbcfe91211d6b4487/v/8d7a674a0ae9bc9c25391681f1ca998e2ed04aa5/image.png
at 2019-10-10 02:54, Tim Cheung. said: some account number with green mark, my one is without the green mark, will it be any problem?
at 2019-10-10 02:55, Support Team said: 沒有問題的
at 2019-10-10 02:56, Support Team said: 這只是excel的功能,數字顯示為文字的標示

2019-10-10-Chat transcript on coweasy.com started on Thursday-1783.json

at 2019-10-10 03:40, Janet Cheng. said: 想問有關備份問題
at 2019-10-10 03:41, Support Team said: 每晚凌晨時分,所有數據將自動備份,以作保存
at 2019-10-10 03:42, Janet Cheng. said: 不用我地自己做?
at 2019-10-10 03:42, Janet Cheng. said: 如有問題, 我要如何取回之前備份左的資料?
at 2019-10-10 03:45, Support Team said: 系統備份主要是伺服器出現問題時可以還原,這不會按個別賬戶分開備份
at 2019-10-10 03:46, Support Team said: 如需要當輸入錯誤數據時可以還原,用戶可以自行匯出單據excel已作備份
at 2019-10-10 03:47, Janet Cheng. said: 你意思指我某段時間將所有資料匯出單據EXCEL 做備份
at 2019-10-10 03:48, Janet Cheng. said: 以前你地軟件版可以手動備份SAVE 入USB手指內
at 2019-10-10 03:49, Janet Cheng. said: 如真遇有問題是否到時找你地可以還原到資料?
at 2019-10-10 03:55, Support Team said: 系統不會為個別賬戶還原數據,如用戶輸入錯誤數據或意外刪除單據這些情況,用戶需要用自行備份的excel還原
at 2019-10-10 03:58, Janet Cheng. said: 是否隔一段時間要自行備份EXCEL還原?
at 2019-10-10 04:07, Support Team said: 如用戶認為需要,可以定期匯出excel作備份
at 2019-10-10 04:10, Janet Cheng. said: 明白! THANKS

2019-10-10-Chat transcript on coweasy.com started on Thursday-1784.json

at 2019-10-10 05:07, Billy Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9eb4c6bcfe91211d2a62d8/v/feb82db621a8f28089277cd63b0d67aca90e1b2e/image.png
at 2019-10-10 05:07, Billy Cheung. said: 如果我想調節寬度應該係邊度更改?
at 2019-10-10 05:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/096e80e26dc78b68255028a02be4e7610777cb56/-01-13-銷售(出貨).png
at 2019-10-10 05:08, Support Team said: 請參考常問問題
at 2019-10-10 05:12, Billy Cheung. said: 請問"常問問題" 係邊?
at 2019-10-10 05:12, Billy Cheung. said: 右邊只有短片教學
at 2019-10-10 05:13, Support Team said: 輸入頁面

2019-10-11-Chat transcript on coweasy.com started on Friday, -1785.json

at 2019-10-11 02:40, Janet Cheng. said: 想問我在列印傳票時, 發現製表,檢查,審批下面條線冇左
at 2019-10-11 02:42, Janet Cheng. said: 列印傳票時可不可以一張A4張可以列印兩個voucher no.
at 2019-10-11 02:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/77906dedda7411ccdbb7cc9576201b49ad9dcf40/image.png
at 2019-10-11 02:45, Support Team said: must have lines
at 2019-10-11 02:46, Janet Cheng. said: 但係閱覽時就唔見左
at 2019-10-11 02:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/51c1d8c13262b863fd838774ed9d3d6599cb6d8f/image.png
at 2019-10-11 02:47, Support Team said: and then set like this to print in A5
at 2019-10-11 02:48, Janet Cheng. said: 我再試下
at 2019-10-11 02:48, Support Team said: 下面條線 issue
at 2019-10-11 02:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a29bb29670d83883f119a470478c9dd602746a01/WhatsApp_Image_2019-10-11_at_10.47.26.jpeg
at 2019-10-11 02:53, Janet Cheng. said: paper size 要揀A5
at 2019-10-11 02:54, Support Team said: yes
at 2019-10-11 02:54, Support Team said: and landscape

2019-10-11-Chat transcript on coweasy.com started on Friday, -1786.json

at 2019-10-11 02:01, Tim Cheung. said: I am working on the warehouse...data
at 2019-10-11 02:01, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9fdf2abcfe91211db92331/v/826bc372fcb4513c470329acca131977d998acf8/image.png
at 2019-10-11 02:02, Tim Cheung. said: is this the warehouse location?
at 2019-10-11 02:02, Support Team said: Yes
at 2019-10-11 02:03, Tim Cheung. said: 如果我要將倉存產品分類,例如分開 杯, 杯墊 , 汽水分類是不是用以下這個來分
at 2019-10-11 02:03, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9fdf2abcfe91211db92331/v/c96a3f48ad2fc49378fc8739dc2137a38327021d/image.png
at 2019-10-11 02:04, Support Team said: YesYou may also change this default name to your preferred name
at 2019-10-11 02:05, Tim Cheung. said: 如果已上載了 inventory sku, 我有更新的版本 時, 會覆蓋舊的, 還是會把相同的 覆蓋 , 還是會怎樣....?
at 2019-10-11 02:06, Support Team said: Do you put this inventory sku as Stock Code?
at 2019-10-11 02:07, Tim Cheung. said: I cannot get your questions?
at 2019-10-11 02:07, Tim Cheung. said: 庫存編號
at 2019-10-11 02:08, Tim Cheung. said: 是不是一定要順序的?
at 2019-10-11 02:08, Support Team said: 庫存編號不一定要順序
at 2019-10-11 02:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b180a3d2dc90b6600de5b0e290481acf8cd00bb/image.png
at 2019-10-11 02:09, Support Team said: I mean, if you input the sku in here
at 2019-10-11 02:09, Tim Cheung. said: is stock code = 庫存編號?
at 2019-10-11 02:10, Support Team said: yes
at 2019-10-11 02:12, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9fdf2abcfe91211db92331/v/872b3c13bf9445c3b6020e125bad9e6e7676e33e/image.png
at 2019-10-11 02:12, Tim Cheung. said: FYR! If I use the stock code as above, ok?
at 2019-10-11 02:16, Support Team said: yes, but just strange that some has double --
at 2019-10-11 02:16, Support Team said: but some just has single -
at 2019-10-11 02:16, Support Team said: otherwise, it's ok
at 2019-10-11 02:17, Tim Cheung. said: 講番最先嗰個問題。如果我已上載了一份stock code 內容( 例如有50個sku).然後我有一份更新版本有80個sku. 當中有50個是上一份重複的.如果我上傳第二個版本會有什麼後果?
at 2019-10-11 02:19, Support Team said: no effect to those 50個, only add the new 30個, on condition that those 50個 didn't change the sku number
at 2019-10-11 02:20, Support Team said: otherwise the system will regard as new item to create again
at 2019-10-11 02:22, Tim Cheung. said: 你意思是當我提交第二份版本時, 那相同的50個SKU(stock code) 系統是不會理會裏面的內容更改的, 因為這50個stock code早已經入了系統。
at 2019-10-11 02:23, Support Team said: 詳細說法是, 該相同的50個sku,如果有一些內容更改,系統也會自動更改它相關的內容 ,但不會產生一個新的 item
at 2019-10-11 02:24, Support Team said: 方便用戶更改現有 item 的相關內容
at 2019-10-11 02:25, Tim Cheung. said: 明白!你的意思是如果有相同的stock code, system 會以上載的最新版本內容為準.
at 2019-10-11 02:26, Support Team said: 如相同的stock code, 是以最新內容覆蓋舊的
at 2019-10-11 02:27, Tim Cheung. said: 那開始時的倉存數量和 成本價 是不是要另外step 用人手輸入?
at 2019-10-11 02:27, Support Team said: after input the items
at 2019-10-11 02:27, Support Team said: then
at 2019-10-11 02:28, Tim Cheung. said: 用人手輸入?
at 2019-10-11 02:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b9e2649ca489eb72d2532e1e6dbeece100e29b00/image.png
at 2019-10-11 02:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/337d6c783622f14d1bc1f273d6f8842ff6af5641/image.png
at 2019-10-11 02:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/273b65a903d46d9f12bbb76e5e4682ce9fa6bb16/image.png
at 2019-10-11 02:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/382c75694ce9245948a0037f147255d61f21f47b/image.png
at 2019-10-11 02:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9e494ebb27b4a8d5d58e8c75e9fdde81c6bec2d7/image.png
at 2019-10-11 02:31, Support Team said: input here is ok
at 2019-10-11 02:31, Tim Cheung. said: by hand one by one?
at 2019-10-11 02:32, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9fdf2abcfe91211db92331/v/0ea2f5dc791052caea5c446448b1212df1ae2814/image.png
at 2019-10-11 02:32, Tim Cheung. said: can I
at 2019-10-11 02:32, Tim Cheung. said: save time
at 2019-10-11 02:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/35307b5bf21b78b64b27ec8fb78ccead7a9169e1/image.png
at 2019-10-11 02:33, Support Team said: yes, you may
at 2019-10-11 02:35, Tim Cheung. said: I mean, can I upload an Excel list for the stock Qty. and cost.....? Don't one by one by hand.
at 2019-10-11 02:35, Tim Cheung. said: If can, how? use the same Excel template
at 2019-10-11 02:36, Support Team said: actually, i already show you that, you need to export our standard template first
at 2019-10-11 02:37, Support Team said: then need to input into it
at 2019-10-11 02:37, Support Team said: you may copy and paste your records into this standard template
at 2019-10-11 02:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/15fb63892625e1b37b5186ce55761d45b3adff60/image.png
at 2019-10-11 02:39, Tim Cheung. said: noted, Same for the Balance sheet to set the opening?
at 2019-10-11 02:40, Support Team said: Yes
at 2019-10-11 02:40, Tim Cheung. said: ok. Let me try first. thanks!
at 2019-10-11 02:41, Support Team said: sure, no problem
at 2019-10-11 02:44, Tim Cheung. said: For 條碼 ,can I input 6971866592036 , as this way? the EAN13 code fortmat
at 2019-10-11 02:45, Tim Cheung. said: just the number ok, right?
at 2019-10-11 02:52, Support Team said: yes
at 2019-10-11 03:09, Tim Cheung. said: what is the name of Coweasy App for Android?
at 2019-10-11 03:10, Support Team said: search 'CowEasy'
at 2019-10-11 03:12, Tim Cheung. said: 單位 =? 1pc, 5pcs, 1 box , or 1 bag ?
at 2019-10-11 03:12, Tim Cheung. said: Inventory
at 2019-10-11 03:13, Support Team said: any relations between box and bag?
at 2019-10-11 03:13, Support Team said: or bag and pcs?
at 2019-10-11 03:14, Support Team said: anyway
at 2019-10-11 03:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bdf42cbeef23be6a687a6bf37ad4036ca63b7b78/image.png
at 2019-10-11 03:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ca05576a85261a35c2d21d45a0878e94eab651c6/image.png
at 2019-10-11 03:15, Support Team said: if no relation between them
at 2019-10-11 03:15, Support Team said: the ratio just type in 1 is ok
at 2019-10-11 03:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/14e4adfe65e22bf49637d60572ee5ff5240d0f22/image.png
at 2019-10-11 03:16, Support Team said: if 1 Bag = 10pcs
at 2019-10-11 03:16, Support Team said: then input like this
at 2019-10-11 03:16, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5d9fdf2abcfe91211db92331/v/10b3d9d119a4d20e88432cdc84d4663ec07ca202/image.png
at 2019-10-11 03:17, Tim Cheung. said: how to much this in your Excel template?
at 2019-10-11 03:18, Support Team said: ok, all inputted Unit in excel are regards as 1:1 ratio to the original default Unit
at 2019-10-11 03:19, Tim Cheung. said: So, I input , "1" in these 3 ?
at 2019-10-11 03:19, Support Team said: no
at 2019-10-11 03:19, Support Team said: your Unit name is ok
at 2019-10-11 03:20, Support Team said: you input a unit name, it will create a new unit directly

2019-10-11-Chat transcript on coweasy.com started on Friday, -1787.json

at 2019-10-11 03:55, Janet Cheng. said: 請問列印傳票時,我地set margin, 是否只能set 一次? 因為下次我地再入去時, margin 已經不能比我地改
at 2019-10-11 03:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b01bac3caef9bc77c5e6db07432f97ba60805c8b/2019-10-11_11-56-56-主頁_-_Google_Chrome.png
at 2019-10-11 03:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f000955462c3a71066cac518f3692676499bda19/2019-10-11_11-57-10-主頁_-_Google_Chrome.png
at 2019-10-11 04:03, Janet Cheng. said: 預印可否再更改
at 2019-10-11 04:04, Janet Cheng. said: 預設可否再更改
at 2019-10-11 04:05, Janet Cheng. said: 因為我地已經更改左一次但發現再入去時已經不能被更改
at 2019-10-11 04:05, Support Team said: 其實這是屬於瀏覽器本身列印的設定,用戶是可以自行 調整設置的
at 2019-10-11 04:05, Support Team said: 所以你可以看作
at 2019-10-11 04:05, Support Team said: 不單是列印我們的傳票
at 2019-10-11 04:05, Support Team said: 其實你列印本身的excel或word文檔也是類似的方法調整 大細的

2019-10-11-Chat transcript on coweasy.com started on Friday, -1789.json

at 2019-10-11 08:37, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da03c8abcfe91211df1006c/v/1fed651748e873ca336c3a74d078156c8316b310/image.png
at 2019-10-11 08:38, Tim Cheung. said: For starting stock sku and qty., I should input all data in this excel sheet?
at 2019-10-11 08:38, Tim Cheung. said: The Pink side?
at 2019-10-11 08:42, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da03c8abcfe91211df1006c/v/10d88eb2c0387f23f281a79fe56cc890549e34a9/image.png
at 2019-10-11 08:42, Tim Cheung. said: For starting stock sku and qty., I should input all data in this excel sheet?
at 2019-10-11 08:43, Support Team said: go down to Stock row
at 2019-10-11 08:43, Support Team said: Yes
at 2019-10-11 08:44, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da03c8abcfe91211df1006c/v/744f30f5dcdb9cee94786e5386b27868f6289f65/image.png
at 2019-10-11 08:44, Tim Cheung. said: I input the data in the yellow area?
at 2019-10-11 08:45, Support Team said: start from Stock row
at 2019-10-11 08:46, Tim Cheung. said: Sorry! where is Stock row? I cannot sure.....
at 2019-10-11 08:46, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da03c8abcfe91211df1006c/v/fa4ac03478b1718df00d7ea1138db9ba6b6d6ec3/image.png
at 2019-10-11 08:46, Tim Cheung. said: Below such line?
at 2019-10-11 08:47, Support Team said: 16110
at 2019-10-11 08:47, Support Team said: row 34
at 2019-10-11 08:48, Tim Cheung. said: start in 16110, not the next one 17110?
at 2019-10-11 08:48, Support Team said: 16110
at 2019-10-11 08:49, Tim Cheung. said: after fill in all data in the excel sheet, I make
at 2019-10-11 08:49, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da03c8abcfe91211df1006c/v/9f89d68944aa259bc0649d332646d2715219b707/image.png
at 2019-10-11 08:50, Support Team said: yes
at 2019-10-11 08:50, Tim Cheung. said: if I change version, say, upload 3 times,..., the system will use the 3rd version automatically?'
at 2019-10-11 08:50, Support Team said: updated version cover previous version, ok
at 2019-10-11 08:52, Tim Cheung. said: For stock data., if first time has 50 sku and data. The 2nd version is another 20sku ( not include the 1st 50sku), how will the system follow? Totally, 70 sku recorded , or only 20 sku finally?
at 2019-10-11 08:53, Support Team said: 70
at 2019-10-11 08:54, Tim Cheung. said: If my data is all starting on 1 Apr, 2-0019 ,where should I mark the data 1 Apr, 2019?
at 2019-10-11 08:54, Tim Cheung. said: If my data is all starting on 1 Apr, 2019 ,where should I mark the data 1 Apr, 2019?
at 2019-10-11 08:55, Tim Cheung. said: If my data is all starting on 1 Apr, 2019 ,where should I mark the data 1 Apr, 2019?
at 2019-10-11 08:55, Tim Cheung. said: my year end is 31 Mar, 2020
at 2019-10-11 08:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bdad54ad8c0db36d99d8a2dc7ac7c9f050b1b495/44-53-公司設定.png
at 2019-10-11 08:57, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a1abf48b39ca769f426a353c6ee19faefc87db3c/2019-10-11_16-56-25-公司設定_-_Google_Chrome.png
at 2019-10-11 09:00, Tim Cheung. said: you mean, if I set in this way, all setup data will be assume as the starting date 1 Apr, 2019?
at 2019-10-11 09:00, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da03c8abcfe91211df1006c/v/c505d1bed9120398f18dcd9299b3e13aeb00d832/image.png
at 2019-10-11 09:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c0ec60e9c93288d9f79d9ae7315e55b691b99b9/2019-10-11_17-01-57-初始餘額_-_Google_Chrome.png
at 2019-10-11 09:03, Tim Cheung. said: I changed to 31 Mar , 2020
at 2019-10-11 09:03, Tim Cheung. said: you mean, if I set in this way, all setup data will be assume as the starting date 1 Apr, 2019?
at 2019-10-11 09:04, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da03c8abcfe91211df1006c/v/b8a38898b1fc3d77e8bd9b14ab5d305a78dbef06/image.png
at 2019-10-11 09:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/209595039cefdcbc5d82ad06ef38a932facb3a77/圖片.png
at 2019-10-11 09:09, Support Team said: 公司設定這裡這樣設置,初始餘額預設的日期就是2019-03-31
at 2019-10-11 09:09, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8a3ca26a4fca59aaba9ccd51fccaf74719807b32/圖片.png
at 2019-10-11 09:09, Support Team said: 初始餘額這裡可以更改日期

2019-10-14-Chat transcript on coweasy.com started on Monday, -1790.json

at 2019-10-14 02:03, Tim Cheung. said: Good morning!
at 2019-10-14 02:04, Tim Cheung. said: I wanted to upload the account opening on Sat., but fail.
at 2019-10-14 02:05, Tim Cheung. said: The Error message is as below ....
at 2019-10-14 02:06, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da3d750bcfe91211d598ac1/v/5577320832b944cdd0351f4271ce24eb4e2d4c30/image.png
at 2019-10-14 02:06, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da3d750bcfe91211d598ac1/v/9e5d1904770419b4d1651c272b1734a52e277c46/image.png
at 2019-10-14 02:06, Tim Cheung. said: I wanted to upload the account opening on Sat., but fail.
at 2019-10-14 02:07, Support Team said: 給我們看看你這個excel的介面
at 2019-10-14 02:09, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da3d750bcfe91211d598ac1/v/74a7ca61c735548eeac097e2d6dacff8c1d1d63c/image.png
at 2019-10-14 02:11, Support Team said: 第一個問題是, 你第17項和第109項的戶口尚未登記,是嗎?
at 2019-10-14 02:11, Support Team said: 另外, 第121行開始是否全部空白的?
at 2019-10-14 02:12, Support Team said: 坦白說,其實你按照系統顯示的字面內容也了解其中的問題
at 2019-10-14 02:12, Tim Cheung. said: 早已登記了。這個Excel頁內account是在Coweasy 系統 export出來的.
at 2019-10-14 02:14, Support Team said: 我先看看
at 2019-10-14 02:18, Tim Cheung. said: 1. 其實有幾個account(約10個)是我另外加和upload的(在 Step 1).2. 這個excel表的account, 全是在 opening ,Setup 2 export 出來的。所以也證名登記成功了?3. 現在在step2 upload excel data, 只有19, 109 有問題。其他沒問題.所以我找了很久, 也找不出問題所在。
at 2019-10-14 02:21, Tim Cheung. said: I am online now
at 2019-10-14 02:21, Tim Cheung. said: should I logout first?
at 2019-10-14 02:21, Support Team said: 不需要
at 2019-10-14 02:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/744d7f0410b637e55195e25c0da9d59855ce545d/image.png
at 2019-10-14 02:27, Support Team said: 你自己匯出一張excel出來看看,目前最新的會計科目表狀況是什麼
at 2019-10-14 02:28, Support Team said: 沒有你所說的第17項和109巷,所以首先第一步你先在這個 excel加回相關的科目
at 2019-10-14 02:33, Support Team said: 我估計你是在第二步匯出的excel自行增加account,這是不對的,所有新增的account必須在第一步註冊,明白嗎

2019-10-14-Chat transcript on coweasy.com started on Monday, -1792.json

at 2019-10-14 03:50, Janet Cheng. said: 我地已剛剛訂購左你地服務!
at 2019-10-14 03:51, Janet Cheng. said: 請問我要如何加額外2名用戶?
at 2019-10-14 03:51, Support Team said: ic, please wait
at 2019-10-14 03:52, Janet Cheng. said: OK!
at 2019-10-14 03:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/86a78f52a8c917acd1e0d4cb18b187cfb7f0e8e6/image.png
at 2019-10-14 03:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/de6f0f614bb36c7858fd00340f46ab14d2f4a960/image.png
at 2019-10-14 03:53, Support Team said: then go in to fill up is ok
at 2019-10-14 03:57, Janet Cheng. said: 是否由我填寫額外兩個用戶資料入去?
at 2019-10-14 03:57, Janet Cheng. said: 佢地的密碼是否稍後自己再更改都可以?
at 2019-10-14 03:58, Support Team said: 是由 Admin 填寫
at 2019-10-14 03:58, Support Team said: 佢地的密碼稍後自己再更改
at 2019-10-14 04:02, Janet Cheng. said: 附加用戶我地已經支付左2個用戶, 但點解只是1個附加用戶?
at 2019-10-14 04:05, Support Team said: 不用擔心,是這樣的,由於你的試用期明天才到,我們在試用期內是給用戶,一個主用戶和一個附加用戶。所以到了明天,系統便會實行你訂購的兩個附加用要求,亦即是第三個用戶明天 便會產生
at 2019-10-14 04:07, Janet Cheng. said: 密碼格式是如何?
at 2019-10-14 04:07, Janet Cheng. said: 是可以幾位數字和英文字?
at 2019-10-14 04:07, Support Team said: min 6
at 2019-10-14 04:08, Support Team said: only number, or mix also ok
at 2019-10-14 04:09, Janet Cheng. said: 英文唔得?
at 2019-10-14 04:10, Support Team said: you mean only 英文?
at 2019-10-14 04:11, Janet Cheng. said: 數字加英文
at 2019-10-14 04:11, Support Team said: I just tried
at 2019-10-14 04:11, Support Team said: should be ok
at 2019-10-14 04:11, Support Team said: even only eng also ok
at 2019-10-14 04:12, Janet Cheng. said: GOOD
at 2019-10-14 04:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1ffeda77f0d1830fdf55eb8594ba82cce0864447/image.png
at 2019-10-14 04:14, Janet Cheng. said: 請問用戶管理內密碼發發送是什麼意思
at 2019-10-14 04:17, Support Team said: you may send this created user information to that staff by email
at 2019-10-14 04:49, Janet Cheng. said: 我地同時亦都訂購左6個月在線支援服務
at 2019-10-14 04:50, Support Team said: 你放心,我們也見到時,去到2020年4月15日止
at 2019-10-14 04:50, Janet Cheng. said: 可以提供有那些服務
at 2019-10-14 04:51, Support Team said: 用戶在使用時,CowEasy 主要提供兩種售後支援服務:1. 辦公時間內,用戶可在頁面內隨意點擊右下方的在線支援按鈕,CowEasy 支援專員會馬上提供實時協助2. 辦公時間內,所有用戶也可透過 CowEasy whatsapp 支援服務,實時解答應用時遇到的查詢
at 2019-10-14 04:51, Janet Cheng. said: 明白!

2019-10-14-Chat transcript on coweasy.com started on Monday, -1794.json

at 2019-10-14 08:09, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da429ecbcfe91211dae2103/v/38dddc46357894f522c48d5eda282105213bda7f/image.png
at 2019-10-14 08:10, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da429ecbcfe91211dae2103/v/0e7808c46cacb316d4d152bec31bd0610cd8dcf5/image.png
at 2019-10-14 08:11, Tim Cheung. said: I am trying to import the " stock data" possible or not. But, is the import function locked now?
at 2019-10-14 08:13, Support Team said: 按同事留低資料,請問你有沒有開一個新的戶口嘗試,這會比較方便
at 2019-10-14 08:13, Tim Cheung. said: not open new one yet.
at 2019-10-14 08:14, Tim Cheung. said: Because it is not sure the Stock Data possible or not, I want to use the current to test first. after most major test, will open an new account , for safe.
at 2019-10-14 08:15, Support Team said: 所以目前的情況跟進不太方便,但可以答你,本身匯入匯出的功能沒有鎖定
at 2019-10-14 08:17, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da429ecbcfe91211dae2103/v/485ef2d887cb1f5fdda77ad371af4eac4750d095/image.png
at 2019-10-14 08:17, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da429ecbcfe91211dae2103/v/8e2e4b5b5cc7fcfa6d385e48cbd9a195420fbd50/image.png
at 2019-10-14 08:17, Tim Cheung. said: related to this ?
at 2019-10-14 08:18, Support Team said: 所以你可以去公司設定,看看這個日期設定是什麼日子

2019-10-14-Chat transcript on coweasy.com started on Monday, -1795.json

at 2019-10-14 08:29, Tim Cheung. said: Will it related to below date? You colleague changed the date from 31 Mar 2019 to 1 Jan 2019 this morning. No other changes until now.
at 2019-10-14 08:31, Tim Cheung. said: is it any conflict for these 3 dates setting?
at 2019-10-14 09:02, Tim Cheung. said: After I change back the date to 1 APr, 2019as below , it become normal now.
at 2019-10-14 09:03, Tim Cheung. said: And the year end is changed back to 31 Mar , 2019 automatically now.
at 2019-10-14 09:03, Support Team said: Ic, then it's ok now?
at 2019-10-14 09:03, Tim Cheung. said: yes1
at 2019-10-14 09:03, Support Team said: As I cannot go to your account
at 2019-10-14 09:04, Tim Cheung. said: But, what is the defination of below date ?
at 2019-10-14 09:04, Tim Cheung. said: how will this will affect other parts?
at 2019-10-14 09:21, Support Team said: 這個日期只是一個 最初參考的作用,作為整個系統的 最初日期
at 2019-10-14 09:21, Support Team said: 任何輸入的數據也要在這個日期後發生
at 2019-10-14 09:21, Support Team said: 所以就算你設定2000年一月一日也沒有所謂
at 2019-10-14 09:22, Support Team said: 所以,只是一個戶口不能沒有底線的日期,所以這個可以看作為一個底線的日期而已
at 2019-10-14 09:29, Tim Cheung. said: But, why will have such difference as above.
at 2019-10-14 09:30, Support Team said: 我重申, 其實不會有太大分別的, 最重要反而是連結日期
at 2019-10-14 09:33, Tim Cheung. said: If change the date to 1 Jan 2019 , th end date will be change to 31 Dec, 2018, and cannot import excel data for opening.
at 2019-10-14 09:34, Tim Cheung. said: If I change the date to 1 Apr, 2019. it will be ok to import excel data.
at 2019-10-14 09:34, Support Team said: 那應該你對了,目前應該修改到這個是影響到初始日期的選擇,那你可以改回2019年4月1日 好了
at 2019-10-14 09:36, Tim Cheung. said: :sweat_smile:

2019-10-15-Chat transcript on coweasy.com started on Tuesday,-1798.json

at 2019-10-15 02:24, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da52d71bcfe91211ddd033e/v/b4b0c7c52287a2cc7aec6661b2ce420e6511eda0/image.png
at 2019-10-15 02:25, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da52d71bcfe91211ddd033e/v/3df4030761e4a3b93e8710fee7ef975009e6faa2/image.png
at 2019-10-15 02:25, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da52d71bcfe91211ddd033e/v/29a23f89d324bb5d2ee8ce8f3909fd705b1e5b2c/image.png
at 2019-10-15 02:25, Tim Cheung. said: Hi,我自己做了一些 調整和測試, 已可以成功import opening balance了. 現在只欠小部分問題....但倉存detail和一些項目的明細不成功。如下圖...我找過你們說明書和其他內容都未能找到有関明確資料. 有關這方面的處理方法, 你有设有一些簡單的圖片給我參考。要清楚了解你們system特別設定的Excel規格是怎樣的。
at 2019-10-15 02:25, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da52d71bcfe91211ddd033e/v/6e09b2a61c18de0e85d420be4d9c9cd14e136af2/image.png
at 2019-10-15 02:25, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da52d71bcfe91211ddd033e/v/b26d278fd00001999cfb377a5012dd175e93e2f8/image.png
at 2019-10-15 03:25, Support Team said: 每行都要有科目,第39行應該整行都由38行複製,
at 2019-10-15 03:29, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da52d71bcfe91211ddd033e/v/2697805af95cdaf8bb69c03b2ace353ca1a84b2b/image.png
at 2019-10-15 03:29, Tim Cheung. said: same as this?
at 2019-10-15 03:29, Support Team said: 是的
at 2019-10-15 03:37, Tim Cheung. said: seems cannot! Just can record the 1st row
at 2019-10-15 03:37, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da52d71bcfe91211ddd033e/v/67df24d6a374d18e7b99c739084a2a5f699839c5/image.png
at 2019-10-15 03:38, Tim Cheung. said: the data of 2nd row is no effect.
at 2019-10-15 03:38, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da52d71bcfe91211ddd033e/v/548527ba1005440b51cea9145374377a5619f37d/image.png
at 2019-10-15 03:38, Tim Cheung. said: stock also
at 2019-10-15 03:39, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da52d71bcfe91211ddd033e/v/b16afbf3c6e11481a85efc9ed37371d73764d3c2/image.png
at 2019-10-15 03:40, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da52d71bcfe91211ddd033e/v/5cd2be3edf64977771ab065d1c311fc3274f6dd6/image.png
at 2019-10-15 03:40, Tim Cheung. said: this is the message from Coweasy
at 2019-10-15 03:43, Tim Cheung. said: I have to make clear what should be the format to input the break down data in your excel form. Otherwise, Coweasy will not recognise those data in system.
at 2019-10-15 03:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a68962b60e8a1309e5e035c8d13c88d59783ca20/2019-10-15_11-53-53-Opening_(4).xls_-_LibreOffice_Calc.png
at 2019-10-15 03:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3b8aaee32e834a956b500feb573c65ddb6f821c5/2019-10-15_11-53-59-初始餘額_-_Google_Chrome.png
at 2019-10-15 03:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cd52543724462c3ea3ffd2bf026d1ee836492b1c/2019-10-15_11-54-13-Opening_(4).xls_-_LibreOffice_Calc.png
at 2019-10-15 03:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/094d58262d8e1296166628e7de72829ebdcc08d4/2019-10-15_11-54-25-初始餘額_-_Google_Chrome.png
at 2019-10-15 03:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/603961db7b0f9f1bf0249d6d2e5a41ce7eb9bbcf/2019-10-15_11-54-38-1_new_message_-_Google_Chrome.png
at 2019-10-15 03:55, Support Team said: 我們試過沒有問題
at 2019-10-15 03:56, Support Team said: 提示16111不存在,你的庫存應該是16110

2019-10-15-Chat transcript on coweasy.com started on Tuesday,-1799.json

at 2019-10-15 04:11, Tim Cheung. said: any idea /
at 2019-10-15 04:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3d7f7e2352d2162477018ef16e3c1aedb72e8918/圖片.png
at 2019-10-15 04:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/049899079f93a29b87803c3717ac2aec9572f3b3/圖片.png
at 2019-10-15 04:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7b1b0cb886966a85a4002027b51ce30e1b408db4/圖片.png
at 2019-10-15 04:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/626bdcf03db5e1a8293e0561f68acd79a21ebf30/圖片.png
at 2019-10-15 04:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8cf38a6e4bc3dac6c2abfd00719bdeda7c254663/圖片.png
at 2019-10-15 04:12, Support Team said: 我們試過沒有問題
at 2019-10-15 04:12, Support Team said: 提示16111不存在,你的庫存應該是16110
at 2019-10-15 04:15, Tim Cheung. said: 16111 is the 2nd row of stock
at 2019-10-15 04:16, Tim Cheung. said: anyway, you photos are helpful, let me try in similar way.
at 2019-10-15 04:16, Tim Cheung. said: try to use a new excel template form again.
at 2019-10-15 04:17, Support Team said: 是的,不如你先試試處理, 再看看吧
at 2019-10-15 04:18, Tim Cheung. said: Regarding the stock , I have about 200sku, I have to fill in the Excel form one by one? Can I copy and paste all 200 sku into the form together?
at 2019-10-15 04:18, Tim Cheung. said: save time
at 2019-10-15 04:19, Tim Cheung. said: prevent error mistake.
at 2019-10-15 04:19, Tim Cheung. said: if possible ....
at 2019-10-15 04:19, Support Team said: i said yesterday
at 2019-10-15 04:19, Support Team said: you may try
at 2019-10-15 04:21, Tim Cheung. said: OK! Try and see.

2019-10-15-Chat transcript on coweasy.com started on Tuesday,-1800.json

at 2019-10-15 03:07, Janet Cheng. said: 自訂發票內, 如果想加線或改字體大細, 改底色或唔要底色要如何做?
at 2019-10-15 03:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8b8da090b7ab1bd70a1cdb90af9cad56af14b2d7/2019-10-15_11-29-19-Sales_Invoice_-_Google_Chrome.png
at 2019-10-15 03:40, Janet Cheng. said: 明白!

2019-10-15-Chat transcript on coweasy.com started on Tuesday,-1801.json

at 2019-10-15 04:38, emily@onwon.com.hk. said: 请问2018年的Retained Earning 如何带落2019年的 Opening Balance ?
at 2019-10-15 04:38, Support Team said: no need
at 2019-10-15 04:39, Support Team said: it will automatically forwarded into next year
at 2019-10-15 04:42, emily@onwon.com.hk. said: But we starting to use COWEASY in 2019.
at 2019-10-15 04:42, Support Team said: then it's another issue
at 2019-10-15 04:43, Support Team said: do you input all the opening balances into the system before?

2019-10-15-Chat transcript on coweasy.com started on Tuesday,-1804.json

at 2019-10-15 09:38, Janet Cheng. said: 多單位內的對應單位是什麼?
at 2019-10-15 09:38, Support Team said: 請參考常問問題
at 2019-10-15 09:38, Janet Cheng. said: 都唔係好明
at 2019-10-15 09:39, Janet Cheng. said: 假設我設位一個新單位, 但對應單位:個
at 2019-10-15 09:39, Janet Cheng. said: 對應單位是否不能更改?
at 2019-10-15 09:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/31a3593b47dddf50fbfd76cdc5820cd87ca96505/圖片.png
at 2019-10-15 09:42, Support Team said: 這裡的例子就是 1箱=50個
at 2019-10-15 09:42, Support Team said: 有建立其他單位,就可以選
at 2019-10-15 09:43, Janet Cheng. said: 單位是張
at 2019-10-15 09:43, Janet Cheng. said: 假設是門票
at 2019-10-15 09:44, Support Team said: 那1張=1個就可以
at 2019-10-15 09:44, Janet Cheng. said: 對應單位不用改
at 2019-10-15 09:46, Janet Cheng. said: 我建立左其它單位, 例如: 張, 但對位應單位並沒有可以選
at 2019-10-15 09:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/96737bbad6878a35e80df18d54e27e421277317d/2019-10-15_17-46-38-多單位_-_Google_Chrome.png
at 2019-10-15 09:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/610f495d1796ee8980630df9cbd7a0432c908574/2019-10-15_17-47-06-多單位_-_Google_Chrome.png
at 2019-10-15 09:47, Support Team said: 新增了就可以選

2019-10-16-Chat transcript on coweasy.com started on Wednesda-1805.json

at 2019-10-16 05:52, Tim Cheung. said: I can import the stock data now, and can find the data in the open balance sheet as below pictures.
at 2019-10-16 05:52, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da6a48dbcfe91211de7204a/v/edfe695e16d6b6194b231732ecf2c7da8192bd2a/image.png
at 2019-10-16 05:52, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da6a48dbcfe91211de7204a/v/1c9da7a8ece19b15dd636f58dd681545df9f4559/image.png
at 2019-10-16 05:53, Support Team said: then it's ok
at 2019-10-16 05:55, Tim Cheung. said: but, when I check the stock data in the Stock Level Report, it only show the unit Price, no any Qty. data. As below Picture. I get wrongly about the report or,.....?
at 2019-10-16 05:55, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da6a48dbcfe91211de7204a/v/f4be5b1bb7c0bed9c42ea8b0c933c7b125688c03/image.png
at 2019-10-16 05:56, Support Team said: yes, not see this report
at 2019-10-16 05:56, Support Team said: mainly see Flow report
at 2019-10-16 05:59, Tim Cheung. said: below one? no qty. data too.
at 2019-10-16 05:59, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da6a48dbcfe91211de7204a/v/8defd99ed53bab769b7acfa60d74427bb25ca36b/image.png

2019-10-18-Chat transcript on coweasy.com started on Friday, -1810.json

at 2019-10-18 03:24, Jim. said: How can I reset all the stock level to zero
at 2019-10-18 03:27, Support Team said: 可以在庫存調整轉出,轉出現有數量來調整庫存數
at 2019-10-18 03:28, Jim. said: Thanks I will try
at 2019-10-18 03:33, Jim. said: I have checked, this has to be done one by one, very slow. I want tp reset all the items in the stock to 0, how can I done it the fastest?
at 2019-10-18 03:36, Support Team said: 庫存數是將每個出入數累計計算的,不可以直接設置為0
at 2019-10-18 03:44, Jim. said: understood

2019-10-18-Chat transcript on coweasy.com started on Friday, -1811.json

at 2019-10-18 04:08, Tim Cheung. said: I would like to book the service sooner today.
at 2019-10-18 04:08, Tim Cheung. said: any
at 2019-10-18 04:08, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da92f4abcfe91211db26ef9/v/8edfaa3dbe438313e923493fbae1dc48dd108d94/image.png
at 2019-10-18 04:08, Tim Cheung. said: :grinning:
at 2019-10-18 04:10, Support Team said: 推介計劃請參閱詳情
at 2019-10-18 04:12, Tim Cheung. said: where can I input new warehouse (location)?
at 2019-10-18 04:13, Tim Cheung. said: should say , "setup" new warehouse
at 2019-10-18 04:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75ce3a82c9d0c353154ac8acbf821432b21e1505/AI1.png
at 2019-10-18 04:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5fd191fbb1173e9ef14d9055a5e5e66c6f424084/AI2.png
at 2019-10-18 04:14, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da92f4abcfe91211db26ef9/v/b227cbb773d174ae721c5bf486acf9655ff49b3f/image.png
at 2019-10-18 04:14, Tim Cheung. said: regarding the From, where is the DIY platform?
at 2019-10-18 04:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c5e44dac607ba7a4a6090c36242f51ec076d65d2/-01-13-銷售(出貨).png
at 2019-10-18 04:15, Support Team said: 請參考常問問題
at 2019-10-18 04:15, Support Team said: 你也可以下載用戶手冊,在最後幾页顯示
at 2019-10-18 04:18, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da92f4abcfe91211db26ef9/v/a5cabde96090b3fa2d7f1b6f1c90b2639f5292c8/image.png
at 2019-10-18 04:19, Tim Cheung. said: where will come out the "常問問題"?
at 2019-10-18 04:19, Support Team said: 請在相關的輸入頁面查看
at 2019-10-18 04:23, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da92f4abcfe91211db26ef9/v/731ea5a9b58d158d7491415b67f355fb1240661a/image.png
at 2019-10-18 04:24, Tim Cheung. said: In this page,
at 2019-10-18 04:24, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da92f4abcfe91211db26ef9/v/932af4d82e657c24a6d3559bbd84c19b7ecce1bf/image.png
at 2019-10-18 04:24, Tim Cheung. said: I can ignore the "item info" , go to select new warehouse only?
at 2019-10-18 04:24, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5da92f4abcfe91211db26ef9/v/49a337e5c00695c790ac0181b143a0f5638145aa/image.png
at 2019-10-18 04:25, Support Team said: * 必需填寫
at 2019-10-18 04:28, Tim Cheung. said: This is why I come out the "setup warehouse " question. If I want to setup 3-5 new warehouse now, but, do not keep any items in these warehouse at this moment, still can setup in this page?
at 2019-10-18 04:29, Support Team said: 可以只新增地區,不新增庫存,地區是所有庫存都通用的
at 2019-10-18 04:30, Tim Cheung. said: OK.
at 2019-10-18 04:30, Tim Cheung. said: will try . Thanks

2019-10-18-Chat transcript on coweasy.com started on Friday, -1815.json

at 2019-10-18 07:21, Jim. said: There is only 4 standard PO report format, that is not enough, can I add more?
at 2019-10-18 07:22, Support Team said: 一般來說,我們其他客戶也已足夠,但如果有個別客戶認為想增加的時候,我們也可以報價修改, 請問你需要額外多少個格式 ?請問需要報價嗎
at 2019-10-18 07:23, Jim. said: 明白,不用了

2019-10-21-Chat transcript on coweasy.com started on Monday, -1816.json

at 2019-10-21 04:10, Derek Lai. said: hi I have the key from HKT
at 2019-10-21 04:10, Derek Lai. said: I want to try on your account clould
at 2019-10-21 04:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7a3bc9c16203db560814d2d5708cd9b55666baac/圖片.png
at 2019-10-21 04:13, Support Team said: 可以在首頁 免費體驗 使用體驗戶口試用
at 2019-10-21 04:14, Support Team said: 當你嘗試體驗後,您可以按照hkt信內的指示換領我們初創雲的使用期服務

2019-10-22-Chat transcript on coweasy.com started on Tuesday,-1817.json

at 2019-10-22 02:18, V1571631828178367 said: yesteray your collegue showed me the link to accountants registration. I could not find it. What is the link again?
at 2019-10-22 02:19, V1571631828178367 said: something like hkaac?
at 2019-10-22 02:20, Support Team said: 貴公司是會計師樓?
at 2019-10-22 02:20, Support Team said:
https://coweasy.com/CPA/CPARegister.aspx
at 2019-10-22 02:21, Support Team said:
https://hkcaa.net
at 2019-10-22 02:21, V1571631828178367 said: Oh I see thanks.
at 2019-10-22 02:22, V1571631828178367 said: good. I will go and registrate when free.

2019-10-22-Chat transcript on coweasy.com started on Tuesday,-1818.json

at 2019-10-22 04:11, Finance. said: Hi when I do the chart of account export and import, can I use my own code. eg your ac code is 5 digits, can I use my own ac codes 4 digits?
at 2019-10-22 04:11, Finance. said: or I have to change my account codes to your ac codes?
at 2019-10-22 04:12, Support Team said: you can use your own code

2019-10-22-Chat transcript on coweasy.com started on Tuesday,-1821.json

at 2019-10-22 05:51, raymond chan. said: 可唔可以係張invoice到Delete個公司logo?
at 2019-10-22 05:52, Support Team said: Yes, you may go to customize the invoice
at 2019-10-22 05:52, Support Team said: for details, you may download the user manual to view the last few pages to do
at 2019-10-22 05:53, Support Team said: Or see FAQ in the right hand side of Invoice page

2019-10-22-Chat transcript on coweasy.com started on Tuesday,-1823.json

at 2019-10-22 08:43, 林應民. said: 請問銀行月結單輸入時,例如一筆收入$349162來自教育局,但其中是包括三項收入項目的,是否要分拆為三筆資料輸入呢?
at 2019-10-22 08:44, Support Team said: 是
at 2019-10-22 08:44, Support Team said: 要分拆三項收入項目
at 2019-10-22 08:44, 林應民. said: 收到,謝謝
at 2019-10-22 08:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6c273f6131ee464a7f9721a763223735ea918c7f/image.png
at 2019-10-22 08:46, Support Team said: 不單止要 分開三項輸入
at 2019-10-22 08:47, Support Team said: 它可以用相同編號作分拆作用
at 2019-10-22 08:49, Support Team said: 這樣在賬目內才可以顯示總數,但也可以分開顯示不同金額,用一個 編號,以輸入不同的項目內

2019-10-22-Chat transcript on coweasy.com started on Tuesday,-1824.json

at 2019-10-22 07:13, Derek Lai. said: I want to make my own COA, is there the 1st layer must use your wording and Chinese?
at 2019-10-22 07:14, Derek Lai. said: Could I use my own wording/engish in it?
at 2019-10-22 07:14, Derek Lai. said: I am derek
at 2019-10-22 07:14, Support Team said: 英文界面會自動試使用英文
at 2019-10-22 07:15, Support Team said: 1st level是科目性質,必須使用系統提供的,其他的可以用戶自定
at 2019-10-22 07:28, Derek Lai. said: Y the Simply Chinese is must input
at 2019-10-22 07:28, Derek Lai. said: My Computer is not use simply chinese
at 2019-10-22 07:28, Support Team said: 可以只輸入其中一個語言
at 2019-10-22 07:43, Support Team said: 放心,我們很多用戶的電腦也是英文或者繁體中文的,所以根本不是問題

2019-10-22-Chat transcript on coweasy.com started on Tuesday,-1825.json

at 2019-10-22 09:55, Derek Lai. said: Dear Tracy
at 2019-10-22 09:55, Derek Lai. said: how can I delete the default Accout atCOA
at 2019-10-22 09:56, Derek Lai. said: Such as Account Payable stock Tax Receivable
at 2019-10-22 09:56, Support Team said: 這些是系統必要的科目,不能刪除
at 2019-10-22 09:57, Support Team said: 沒有使用過的科目,ledger/BL/PL不會顯示這些科目

2019-10-22-Chat transcript on coweasy.com started on Tuesday,-1826.json

at 2019-10-22 09:48, raymond chan. said: 您好
at 2019-10-22 09:49, raymond chan. said: 請問發票編號可否自行更改
at 2019-10-22 09:49, raymond chan. said: 還有, 公司logo可否刪除
at 2019-10-22 09:49, Support Team said: 儲存之前可以按需要的格式更改
at 2019-10-22 09:50, Support Team said: 公司LOGO可在公司設定上傳
at 2019-10-22 09:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d8de94143445caaa52e8af898f35c616aff43690/請參考常問問題.png
at 2019-10-22 09:51, Support Team said: 如需刪除發票顯示的公司LOGO,請參考常問問題 自訂表單樣式
at 2019-10-22 09:57, raymond chan. said: 公司logo我沒有上傳
at 2019-10-22 09:58, raymond chan. said: 但現在看到左上角仍會有你們的logo和寫著"your logo here"
at 2019-10-22 09:59, Support Team said: 這是sample,在公司設置上傳了就會顯示你的LOGO
at 2019-10-22 09:59, Support Team said: 如需刪除,請參考常問問題 自訂表單樣式

2019-10-22-Chat transcript on coweasy.com started on Tuesday,-1827.json

at 2019-10-22 08:53, Finance. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5daebf93cff311808159d594/v/0f7d37ecd46949df5231277656fe225b510a81a7/image.png
at 2019-10-22 08:53, Finance. said: the account codes do not sort
at 2019-10-22 08:53, Finance. said: is that ok?
at 2019-10-22 08:55, Support Team said: Do you refresh the page?
at 2019-10-22 08:56, Finance. said: I did not but I try to click Account No (column head)
at 2019-10-22 08:56, Finance. said: ok trying now...
at 2019-10-22 08:56, Support Team said: No problem
at 2019-10-22 08:56, Finance. said: oh I see
at 2019-10-22 08:56, Support Team said: :grinning:
at 2019-10-22 08:56, Finance. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5daebf93cff311808159d594/v/45e9c267c977eb6e5c4584113b18f0d752152666/image.png
at 2019-10-22 08:57, Finance. said: 7910 is your default, the first level is "other Exp" can I changed it to "exp" or you prefer me to keep "other exp"?
at 2019-10-22 08:57, Support Team said: Other exp better
at 2019-10-22 08:58, Support Team said: As this nature can have auto effect when doing stock adjustment record
at 2019-10-22 08:59, Support Team said: Don't worry, if no amount, it will not display in PL
at 2019-10-22 09:00, Finance. said: ok. coz think if it is other exp, when we generate PL, it would be classify in a section called Other Exp
at 2019-10-22 09:07, Finance. said: For customer ID and Supplier ID, can I just use english instead of numbers?
at 2019-10-22 09:07, Finance. said: Still can sort correctly?
at 2019-10-22 09:09, Finance. said: If yes, how many digits of English character?
at 2019-10-22 09:10, Support Team said: system can also sort English
at 2019-10-22 09:11, Support Team said: maximum 50 char for customer no
at 2019-10-22 09:13, Finance. said: for customer template, must I input credit term? or can leave blank?
at 2019-10-22 09:14, Support Team said: blank is ok
at 2019-10-22 09:24, Finance. said: how to input sales invoice rerport
at 2019-10-22 09:26, Support Team said: As sale team is busy right now, may need to arrange tmr morning
at 2019-10-22 09:26, Finance. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5daebf93cff311808159d594/v/8d4e71028ebcf1291ae8ad148d63924648a276a3/image.png
at 2019-10-22 09:26, Finance. said: no invoice data, so no spreadsheet for export, then to import
at 2019-10-22 09:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2cc9baa8595284596a053f72b434937125824b9f/2019-10-22_17-27-21-List_Invoice_(Customers)_-_Google_Chrome.png
at 2019-10-22 09:42, Finance. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5daebf93cff311808159d594/v/9a8bbda0d40da135249b77d418366abe26d22188/image.png
at 2019-10-22 09:42, Finance. said: how do I import or input void invoices
at 2019-10-22 09:43, Finance. said: so that means the data is 10% not imported or only the successful ones were imported
at 2019-10-22 09:43, Finance. said: so that means the data is 100% not imported or only the successful ones were imported
at 2019-10-22 09:43, Support Team said: 其實你是可以根據匯入之後顯示的問題,按自己的理解解決,我們很多用戶也是這樣的

2019-10-23-Chat transcript on coweasy.com started on Wednesda-1830.json

at 2019-10-23 03:51, emily@onwon.com.hk. said: Hi! From which report, I can find both lot number and expiry date of Stock items?
at 2019-10-23 03:52, Support Team said: please check stocktake report
at 2019-10-23 03:53, emily@onwon.com.hk. said: Thank you!

2019-10-24-Chat transcript on coweasy.com started on Thursday-1833.json

at 2019-10-24 03:54, V1571889210407262 said: Hello, I am searching a suitable accounting system for a small business
at 2019-10-24 03:55, V1571889210407262 said: The business is project base
at 2019-10-24 03:55, Support Team said: would
at 2019-10-24 03:56, Support Team said: would you leave a contact, our sales team will contact you
at 2019-10-24 03:56, V1571889210407262 said: is it hk support team?
at 2019-10-24 03:56, Support Team said: yes

2019-10-24-Chat transcript on coweasy.com started on Thursday-1835.json

at 2019-10-24 04:42, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5db1286bcff3118081ca6788/v/735bb161f8685f5feb46c45a31cdef95e53d67a6/image.png
at 2019-10-24 04:44, Jemswin - Account said: 我想匯出所有A/c 到會計師樓做核數, 但總分類賬, 只可以出部分A/c,而會計科目我又無選擇為何會這樣?
at 2019-10-24 04:44, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5db1286bcff3118081ca6788/v/d84ff145bae1252a5c6e3aedb1b8338ebc237180/image.png
at 2019-10-24 04:45, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/098bd5e7a00e44de8bc12e0413f81af3ec6cd2fc/2019-10-24_12-45-16-總分類賬_-_Google_Chrome.png
at 2019-10-24 04:46, Support Team said: 網頁查看會分頁顯示

2019-10-24-Chat transcript on coweasy.com started on Thursday-1836.json

at 2019-10-24 06:06, Finance. said: Your system is very rigid. After enter sales or expense, if find out error or mistake, want to revise, have to delete the customer/supplier payment before can amend. The other accounting system at least may allow change in accounting code, amounts or description. or is there some functions that I have missed.
at 2019-10-24 06:08, Finance. said: Also another problem is invoice date must be later that first receipt date.
at 2019-10-24 06:31, Finance. said: thanks for your help!:grinning:
at 2019-10-24 06:49, Finance. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5db100a3cff3118081f43a0c/v/d2404d095682f19c0fe9aea9ac035e2b25f4fd23/image.png
at 2019-10-24 06:54, Support Team said: No, you may also select the prepayment at the bottom box
at 2019-10-24 06:54, Finance. said: For example if prepayment occurs, then cannot go through your system Need to do additional prepayment journal and reverse.But other system may be able to let this go through, so the related customer/vendor can have a negative balance. At year end, then can decide, whether a prepayment or customer deposit adjustment journal is necessary. Now I need to put a date not matching the transaction date or not matching date appears on the document in order to accommodate your system.Just feedback for your consideration... I am still happy with your system
at 2019-10-24 06:55, Support Team said: Users always may input prepayment or customer deposit in the bottom box

2019-10-24-Chat transcript on coweasy.com started on Thursday-1837.json

at 2019-10-24 07:10, Jemswin - Account said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5db1488dcff31180812f6e46/v/b82d494124acc6939a844ad96e5661b8bd1f2a9d/image.png
at 2019-10-24 07:11, Jemswin - Account said: 想將分賬總類匯出pd 檔但只得3頁
at 2019-10-24 07:11, Jemswin - Account said: 但我地紀錄有10頁
at 2019-10-24 07:11, Jemswin - Account said: 可以點
at 2019-10-24 07:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4b3d2f9aab49bc215e5aabc313edef96daeca852/圖片.png
at 2019-10-24 07:16, Support Team said: 要逐個分頁列印
at 2019-10-24 07:16, Support Team said: 或者選每頁顯示的科目數
at 2019-10-24 07:16, Support Team said: 用戶也可以直接匯出excel

2019-10-24-Chat transcript on coweasy.com started on Thursday-1841.json

at 2019-10-24 06:32, 林應民. said: 請問銀行月結單MPF支出一筆金額中,包含僱主及僱員自付金額,要如何輸入?
at 2019-10-24 06:36, Support Team said: 在損益表反映的時候,僱員自願付金額, 其實是放在僱員薪金裏面
at 2019-10-24 06:37, Support Team said: 只是僱主供款這部分,才獨立用一個項目記錄,例如:MPF
at 2019-10-24 06:38, Support Team said: 你是將會用,薪酬或支出介面輸入?還是用銀行月結單介面輸入?
at 2019-10-24 06:39, Support Team said: 我建議你用薪酬或支出介面輸入,這裏可以幫你計算mpf
at 2019-10-24 06:40, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fa75d0beb71eb0e570943fb49222c815e1be0a88/Screenshot_20191024-144003_Chrome.jpg
at 2019-10-24 06:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6675d123e43d4c910801c048d52b1b583c7c40f9/Screenshot_20191024-144221_Chrome.jpg
at 2019-10-24 06:44, Support Team said: 所以其實, 薪酬或其他支出也可以用這個介面輸入,但需要同時在輸入相關的付款紀錄
at 2019-10-24 06:44, 林應民. said: 薪酬使用這功能後,那麼已經使用銀行月結單功能輸入的其他收入支出是否否保留?
at 2019-10-24 06:45, Support Team said: 不太明白你的意思, 但我想補充一點,當你透過薪酬或支出介面輸入的所有紀錄,然後再在付款頁面輸入相關付款紀錄後, 由於這個紀錄已經選擇要相關銀行,所以在銀行月結單輸入的時候,不需要再輸入該付款的紀錄,否則便會重複,請問明白嗎
at 2019-10-24 06:50, 林應民. said: 明白了,在使用銀行月結單功能時,直接輸入收入及支出即可;但在薪酬支出功能時,輸入後必須再使收款或付款,分兩個動作做,是這樣嗎?
at 2019-10-24 06:50, Support Team said: 是的
at 2019-10-24 06:51, 林應民. said: 唔該哂
at 2019-10-24 07:53, 林應民. said: 請問65歲以上員工僱員免供MPF,但僱主要供款,請問要如何設定?
at 2019-10-24 07:55, Support Team said: 付款時不用將雇員薪金分開給雇員和MPF公司,其他和一般的雇員一樣

2019-10-25-Chat transcript on coweasy.com started on Friday, -1844.json

at 2019-10-25 06:29, Eliza Yuan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5db2958bcff3118081984396/v/4fae73dc6f8bfdad0651fd91fc66565f5dbbdd47/图片.png
at 2019-10-25 06:29, Eliza Yuan. said: 你好,请问系统登不上去怎么处理呢?
at 2019-10-25 06:32, Support Team said: 請在之前的登入先登出,其他電腦才可以用這個用戶登入
at 2019-10-25 06:33, Eliza Yuan. said: 之前的网页都已经关闭了,:cry:
at 2019-10-25 06:33, Support Team said: 不是關閉,要登出
at 2019-10-25 06:34, Support Team said: 之前的電腦在同一個瀏覽器可以登入
at 2019-10-25 06:35, Eliza Yuan. said: 就是现在登入显示1点多已经登入了,我无法进入系统
at 2019-10-25 06:42, Support Team said: 查看過記錄,之前登入的是Firefox 62,你現在的是Firefox 70,是不同的瀏覽器

2019-10-25-Chat transcript on coweasy.com started on Friday, -1845.json

at 2019-10-25 06:29, 林應民. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5db27431cff31180812df54f/v/ab7a4339682d63626782083b787f10b1b1343984/螢幕截圖_2019-10-25_14.13.46.png
at 2019-10-25 06:30, 林應民. said: 您好,請教我的操作哪個步驟錯了?謝謝
at 2019-10-25 06:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/84e230aa9a28f3e208090fb019f097408cc08d0e/2019-10-25_14-36-51-1_new_message_-_Google_Chrome.png
at 2019-10-25 06:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/567e1e7a916cbd45c7588d647fe79f354e3aea19/2019-10-25_14-37-01-付款_-_Google_Chrome.png
at 2019-10-25 06:37, Support Team said: 在付款頁面也需要點選$575

2019-10-25-Chat transcript on coweasy.com started on Friday, -1847.json

at 2019-10-25 08:06, Kelvin Yam. said: 請問可怎樣查個別客或供應商的AP & AR
at 2019-10-25 08:11, Kelvin Yam. said: hi hi:sweat_smile:
at 2019-10-25 08:11, Support Team said: Ic, please wait
at 2019-10-25 08:12, Kelvin Yam. said: :ok_hand_tone1:
at 2019-10-25 08:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/427c90c87608f42f47772c8cccdbe680ff8e6f5f/Screenshot_2019-10-25-16-12-39.png
at 2019-10-25 08:13, Support Team said: 銷售賬齒報表
at 2019-10-25 08:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/deebee7c655001b159a1c08469fd41ac0e0954b7/Screenshot_2019-10-25-16-13-58.png
at 2019-10-25 08:14, Support Team said: 採購賬齡部表

2019-10-28-Chat transcript on coweasy.com started on Monday, -1849.json

at 2019-10-28 04:15, V1569223255254388 said: 想買下..如果我想買小企雲加埋1對1服務..我系要點俾錢?"
at 2019-10-28 04:17, Support Team said: 可以查看收費
https://www.coweasy.com/Cloud/Pricing.aspx?type=sc
at 2019-10-28 04:17, Support Team said: 頁面下面有費用計算機

2019-10-28-Chat transcript on coweasy.com started on Monday, -1850.json

at 2019-10-28 03:40, V1572234019222939 said: why i need to upload BR
at 2019-10-28 03:43, Support Team said: 請問是否會計師樓,使用CPA平台?CPA平台才需要驗證BR
at 2019-10-28 03:56, V1572234019222939 said: 要提供CPA的BR 還是客戶?
at 2019-10-28 03:57, Support Team said: CPA的

2019-10-28-Chat transcript on coweasy.com started on Monday, -1851.json

at 2019-10-28 06:08, V1572242502659551 said: hi, can u check with our a/c, we cannot login to coweasy
at 2019-10-28 06:10, Support Team said: 請問提示什麼?可否截圖看看?
at 2019-10-28 06:11, V1572242502659551 said: error code : user has already signed but we have checked our colleague has already sign out
at 2019-10-28 06:11, Support Team said: 應該是個別用戶交叉離開
at 2019-10-28 06:12, Support Team said: 請嘗試在該電腦用同一瀏覽器登入在正常登出便可以了

2019-10-28-Chat transcript on coweasy.com started on Monday, -1852.json

at 2019-10-28 06:01, Amy . said: 我想問,若在庫存位置,我在那裡是輸入存倉數量
at 2019-10-28 06:02, Support Team said: 你是說輸入初始第一次數量?還是日後採購的數量?
at 2019-10-28 06:03, Amy . said: 兩樣都是
at 2019-10-28 06:03, Support Team said: 輸入初始第一次數量
at 2019-10-28 06:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/258dc9f0b5d2605e5754d8913a59c95c4ecfe62b/image.png
at 2019-10-28 06:05, Support Team said: 但請注意
at 2019-10-28 06:05, Support Team said: 你必須選擇正确初始日期,作為你整個系統輸入這個數量的初始日
at 2019-10-28 06:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/44821e81557593d42efdc5997da0d159627213c4/image.png

2019-10-29-Chat transcript on coweasy.com started on Tuesday,-1854.json

at 2019-10-29 03:34, V1572320037078510 said: hi, do you know where offer the service repair MacBoook?
at 2019-10-29 03:36, Support Team said: no, CowEasy is cloud accounting system, no relation with Apple

2019-10-29-Chat transcript on coweasy.com started on Tuesday,-1855.json

at 2019-10-29 06:06, 林應民. said: 請問買入設備為固定資產,除了在薪酬支出及付款輸入外,請問還要在那裡輸入?
at 2019-10-29 06:07, 林應民. said: 另外,買入存貨庫存要在那裡輸入?謝謝
at 2019-10-29 06:08, Support Team said: 其他會計輸入購入庫存在採購入
at 2019-10-29 06:10, 林應民. said: 固定資產在其他會計,請問輸入順序為何?
at 2019-10-29 06:10, Support Team said: debit fix assetscredit bank
at 2019-10-29 06:17, 林應民. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5db7c51ccff31180817cf1ba/v/9daa14348f8a9b62a6c3292b68d3895f0b3d3a08/螢幕截圖_2019-10-29_14.16.09.png
at 2019-10-29 06:19, 林應民. said: 是在這裡做完,再到做付款嗎?如果是用支票付款的話,要如何彙整支票號碼呢?
at 2019-10-29 06:19, Support Team said: 這裡已經是付了款
at 2019-10-29 06:20, Support Team said: 支票號碼一般都是在備註輸入
at 2019-10-29 06:21, 林應民. said: 所以不用在薪酬支出功能做?一個動作即可?
at 2019-10-29 06:22, Support Team said: 在薪酬支出功能, 是 accrual basis, 可以選擇不同日期付款
at 2019-10-29 06:23, Support Team said: 其他會計功能,現在這輸入方式可以說是 cash basis, 付款也是在同一日發生
at 2019-10-29 06:26, 林應民. said: 那麼請問買了什麼東西,需要輸入嗎?
at 2019-10-29 06:26, Support Team said: 不太明白你的意思
at 2019-10-29 06:27, Support Team said: 總之,但凡購買的物品是屬於公司性質用途的,便需要輸入就會計帳目內
at 2019-10-29 06:29, 林應民. said: 本公司買了一新影印事務機需到固定資產,金額15000元,在我17/12以支票號737208付款兌現,請問操作步驟為何?
at 2019-10-29 06:30, Support Team said: 你是否說在2017年12月購買的?
at 2019-10-29 06:30, 林應民. said: 2018年
at 2019-10-29 06:30, 林應民. said: 是的
at 2019-10-29 06:30, Support Team said: 是的是什麼意思
at 2019-10-29 06:30, Support Team said: 這個是不是在2018年7月前購買的
at 2019-10-29 06:31, 林應民. said: 去年已購入並付款
at 2019-10-29 06:31, 林應民. said: 2018年11月購買,12月17日付款
at 2019-10-29 06:32, Support Team said: 剛才已經列出這個輸入的頁面,其實你再想問什麼?
at 2019-10-29 06:32, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/79668f576029788e3000753574fbdd41e1ded773/螢幕截圖_2019-10-29_14.16.09.png
at 2019-10-29 06:32, 林應民. said: 是否一個步驟即可?
at 2019-10-29 06:32, Support Team said: 其實剛才也已經說了 是的
at 2019-10-29 06:33, Support Team said: 即是重複查詢
at 2019-10-29 06:34, 林應民. said: 那麼已完成的固定資產,要在那個報表可以查到?
at 2019-10-29 06:34, Support Team said: 資產負債表
at 2019-10-29 06:34, 林應民. said: 好的,我再試試,謝謝
at 2019-10-29 06:48, 林應民. said: 請問股東往來借支要在哪裡操作呢?
at 2019-10-29 06:50, 林應民. said: 舉例:2018年12月15日股東借款一筆30000,支票兌現;12月25日以現金存入還款
at 2019-10-29 06:51, Support Team said: 月結單輸入就可以
at 2019-10-29 06:51, Support Team said: 出數到董事戶口
at 2019-10-29 06:51, Support Team said: 還款入數到董事戶口
at 2019-10-29 06:56, 林應民. said: OK,thanks
at 2019-10-29 09:59, 林應民. said: 請問在其他會計輸入的資產項目,要如何加入工程/店舖 專案控管呢?
at 2019-10-29 10:00, Support Team said: 非會計人員輸入是簡化的頁面,沒有工程/店舖在會計人員輸入頁面才有
at 2019-10-29 10:01, 林應民. said: 所以要先刪除後再新增嗎?還是有其他辦法?
at 2019-10-29 10:02, Support Team said: 要先刪除

2019-10-30-Chat transcript on coweasy.com started on Wednesda-1856.json

at 2019-10-30 03:02, V1572396563600723 said: Hi Can I have some screen shot regarding inventory and procurement module
at 2019-10-30 03:04, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ca909bc69ba3f6fb1b28d4b64f97e30a2afe37b0/圖片.png
at 2019-10-30 03:04, Support Team said: you may try with demo account here

2019-10-30-Chat transcript on coweasy.com started on Wednesda-1858.json

at 2019-10-30 03:35, 林應民. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5db901d54a7627b85d0e01c5/v/c3079e7d5979eae55bef54839683bdb2cb911ca9/螢幕截圖_2019-10-30_11.27.00.png
at 2019-10-30 03:35, 林應民. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5db901d54a7627b85d0e01c5/v/4f62aea7229c9a7d2aa47738389aad78b9a13995/螢幕截圖_2019-10-30_11.32.03.png
at 2019-10-30 03:36, 林應民. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5db901d54a7627b85d0e01c5/v/5aeb89dfb3bb1040bebcbe9c27aabd9977c579b3/螢幕截圖_2019-10-30_11.33.53.png
at 2019-10-30 03:37, 林應民. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5db901d54a7627b85d0e01c5/v/ddfa4a692d73654ae10b5a59b4cf0806836c15be/螢幕截圖_2019-10-30_11.29.22.png
at 2019-10-30 03:38, 林應民. said: 使用會計人員輸入後,銀行對帳單可顯示,但工程專案未能顯示$15000,請問我的操作那裡錯了?
at 2019-10-30 03:39, Support Team said: 銀行和固定資產科目不會影響P&L
at 2019-10-30 03:41, 林應民. said: P-002的預算使用執行進度在那裡可看出?
at 2019-10-30 03:50, Support Team said: 不太明白你這個執行進度是需要什麼報表?
at 2019-10-30 03:50, 林應民. said: 統計累計使用金額
at 2019-10-30 03:58, Support Team said: 那是否我們的薪酬或支出報表?
at 2019-10-30 03:58, Support Team said: 有時候可能是 不同地方的報表叫法不同
at 2019-10-30 04:06, 林應民. said: 薪酬支出報表中並未顯示,所以昨天我曾詢問,您回覆薪酬或支出報表中無法使用固定資產功能,必須要用其他會計中的會計人員輸入才能控管工程專案款項的使用情況;但我想知道可以在那裡看到這些專案款項在購買固定資產後,累計使用狀況為何?

2019-10-30-Chat transcript on coweasy.com started on Wednesda-1859.json

at 2019-10-30 03:46, Winnie Chong. said: can coweasy be downloaded into excel and saved in our own computer
at 2019-10-30 03:46, Winnie Chong. said: can coweasy be opened in different devices also
at 2019-10-30 03:47, Support Team said: 可以匯出基礎數據,單據,報表
at 2019-10-30 03:47, Winnie Chong. said: bank record?
at 2019-10-30 03:47, Winnie Chong. said: after downloaded, can save as excel in our computer?
at 2019-10-30 03:51, Support Team said: 不需要安裝軟件,其他電腦只需要在瀏覽器登入就可以使用CowEasy
at 2019-10-30 03:51, Support Team said: 系統可以匯出銀行月結單輸入的單據
at 2019-10-30 03:51, Support Team said: 也可以匯出銀行帳報表
at 2019-10-30 03:52, Support Team said: 匯出excel後,用戶可自行出來excel文件
at 2019-10-30 03:52, Winnie Chong. said: do i have to set the account in this system
at 2019-10-30 03:52, Winnie Chong. said: eg. 111001
at 2019-10-30 03:53, Support Team said: 系統預設有科目表,用戶也可以自行設定科目表的科目編號/名稱
at 2019-10-30 03:53, Winnie Chong. said: it is 100% safe ?
at 2019-10-30 03:55, Support Team said: 數據保安方面, 請看看 CowEasy 網站首頁最底的右下方, 我們是採用國際網絡保安證書以256次方讓用戶數據傳輸過程中加密處理,你也可見到我們是用HTTPS//: 的安全性網站環境保護用戶數據輸入而數據存放方面,將儲存於香港獨立第三方的數據中心,受到 24x7 嚴密監管。另外,每晚凌晨時分,所有數據將自動備份,以作保存
at 2019-10-30 03:57, Winnie Chong. said: it is still a web page when i asked to dowload the excel from coweasy

2019-10-31-Chat transcript on coweasy.com started on Thursday-1861.json

at 2019-10-31 02:17, Tim Cheung. said: Good morning!
at 2019-10-31 02:18, Tim Cheung. said: In the forms, it has the filed " Salesperson" as below
at 2019-10-31 02:18, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dba43be4a7627b85df1bc8f/v/d3a2fcdf37b73603591a25abc622c12c21514cde/image.png
at 2019-10-31 02:18, Tim Cheung. said: But, where can I input the "Salesperson"? I cannot fin dit.
at 2019-10-31 02:19, Support Team said: CowEasy 並沒有銷售員功能,這裡的顯示只是標準的模板
at 2019-10-31 02:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c51a460ccd86bdf2f0381beee34addf7ca14459e/請參考常問問題.png
at 2019-10-31 02:20, Support Team said: 請參考常問問題,可以不顯示這欄
at 2019-10-31 02:21, Tim Cheung. said: But, this is a base field for most companies. We have to check the performance of salesperson regularly. Possible to add this field?
at 2019-10-31 02:24, Support Team said: 是這樣的,這個 銷售員設定 其實對於企業還是沒有特別用途的 ,由於我們是有另一個更高層次的adderp系統, 所以我們用戶如果希望增加銷售員分析功能,是可以加 額外收費,另外提供給用戶使用,請問你需要嗎?
at 2019-10-31 02:27, Tim Cheung. said: On the other hand,
at 2019-10-31 02:27, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dba43be4a7627b85df1bc8f/v/bc56fd68825b370e9a2dbdb7b07d4b4b6b399b43/image.png
at 2019-10-31 02:27, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dba43be4a7627b85df1bc8f/v/7ae112be2d5733c38dcc08694ae0a8cd50fb4b16/image.png
at 2019-10-31 02:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3f2a496253d573db1ab4a9bd32b3edcc8df7ff55/庫存滾存.png
at 2019-10-31 02:29, Support Team said: 庫存頁面,請參考 庫存滾存
at 2019-10-31 02:30, Support Team said: actually, the cost of sales should include all the cost of purchase, and other sales-related items, in order to come up with the G.P.
at 2019-10-31 02:31, Support Team said: it's not only including the cost of items only
at 2019-10-31 02:31, Support Team said: otherwise, if you like, you may input the cost of items into this cost of sales
at 2019-10-31 02:32, Support Team said: and don't input other sales-related items, but it's not recommended
at 2019-10-31 02:44, Tim Cheung. said: I means, for example, this month, I purchase 100 apples at cost HK5/pc . And sold out 10pcs at HK$20/pc. Normally, the G.P. of this month will be ( 10pcsx$20 - 10pcsx$5)= $100,
at 2019-10-31 02:45, Support Team said: 庫存頁面,請參考 庫存滾存
at 2019-10-31 02:46, Support Team said: 而且,有一方面你誤會了,如果你要看獨立一些貿易的毛利,不是從這個損益表的這些整體公司報表來看
at 2019-10-31 02:46, Tim Cheung. said: But, right now, your P&L report is become . GP = (10pcsx$20- 100pcsx$5) = -$ 300
at 2019-10-31 02:46, Support Team said: 你是需要去銷售分析報表系列看
at 2019-10-31 02:46, Support Team said: 例如,銷售依客戶
at 2019-10-31 02:50, Tim Cheung. said: Thanks! Let me check in further first.

2019-10-31-Chat transcript on coweasy.com started on Thursday-1866.json

at 2019-10-31 03:52, Tim Cheung. said: as per our previous discussion
at 2019-10-31 03:52, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dba56c74a7627b85d3292b5/v/e13ab26f6af55f8312122e25c54735e107a7779b/image.png
at 2019-10-31 03:53, Tim Cheung. said: Can I change the P&L report "calculation format" by myself?
at 2019-10-31 03:54, Tim Cheung. said: I don't want the "Cost of Sales" include all purchase in the period. This will misleading the G.P. for the business.
at 2019-10-31 03:55, Tim Cheung. said: Sometimes , we will keep some stocks for 1-2 years.
at 2019-10-31 03:56, Tim Cheung. said: If it is a restaurant business, may be, the current calculation is acceptable. But, for distribution and wholesale, may misleading the P&L report and G.P/N.P. of the business.
at 2019-10-31 04:03, Tim Cheung. said: :grinning:
at 2019-10-31 04:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/25109174c8dd5ff525d676cbb09f5afd9890ead1/2019-10-31_12-10-07-PL_-_Google_Chrome.png
at 2019-10-31 04:11, Support Team said: 銷售成本 = 期初庫存 + 採購 - 期末庫存
at 2019-10-31 04:11, Support Team said: 期初庫存和期初庫存請參考庫存滾存
at 2019-10-31 04:13, Tim Cheung. said: Noted your way of calculation
at 2019-10-31 04:16, Tim Cheung. said: I am not very clear the function of below
at 2019-10-31 04:16, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dba56c74a7627b85d3292b5/v/41d0bd5a0149946615b74eace08fe718092e8f15/image.png
at 2019-10-31 04:17, Tim Cheung. said: And should I do it every time before I make the latest P&L report?
at 2019-10-31 04:17, Support Team said:
https://www.coweasy.com/Cloud/FAQ.aspx?ID=StockPosting
at 2019-10-31 04:18, Support Team said: 一般每年年結 或 每月 做一次
at 2019-10-31 04:18, Tim Cheung. said: So, whenever I would like to make the latest P&L report, I have to use this function?
at 2019-10-31 04:20, Support Team said: 一般都是年結或月尾,不會在月中做
at 2019-10-31 04:21, Tim Cheung. said: Actually, I did read the manual about this function. Just, not full clearly the main concept and usage about this function .

2019-10-31-Chat transcript on coweasy.com started on Thursday-1867.json

at 2019-10-31 05:59, Janet Cheng. said: 我入VOUCHER時, 打DESCRIPTION 個位是否有限制, 因為內容往往唔夠位寫
at 2019-10-31 06:09, Support Team said: 這個位置一般應該足夠, 大概有500 個chars
at 2019-10-31 06:10, Janet Cheng. said: 但我打到一半已經唔得
at 2019-10-31 06:10, Janet Cheng. said: 是否我的SETTING有問題
at 2019-10-31 06:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4c4d3096d552c3c41c494e078b98f96480af7de1/2019-10-31_14-25-08-會計人員輸入_-_Google_Chrome.png
at 2019-10-31 06:26, Support Team said: 是指這個輸入頁面的說明?這裡只可以輸入80字
at 2019-10-31 06:31, Janet Cheng. said: 我就係指呢頁
at 2019-10-31 06:32, Janet Cheng. said: 那一頁面可以輸入500字?
at 2019-10-31 06:36, Support Team said: 主要是在發票輸入頁面的最下方中間的說明欄位內
at 2019-10-31 06:38, Janet Cheng. said: 冇其它方法可以令到80字個位輸入更多字嗎?
at 2019-10-31 06:39, Support Team said: 但由於一般會計傳票內的說明,主要是輸入一些簡短的信息為主,所以不會預計放太多文字
at 2019-10-31 06:40, Janet Cheng. said: 明白! 唔該晒你!

2019-10-31-Chat transcript on coweasy.com started on Thursday-1869.json

at 2019-10-31 05:39, 林應民. said: 請問工程專案的期初餘額如何輸入?
at 2019-10-31 05:40, 林應民. said: 在20180731前發生的工程專案收入支出要如何記錄呢?
at 2019-10-31 05:41, Support Team said: 正如之前提及, 在2018年7月31日之前的所有收入或支出的紀錄,也不會帶到下年初,即2018年8月1日之後的
at 2019-10-31 05:42, Support Team said: 補充一點
at 2019-10-31 05:42, Support Team said: 只有資產負債表的所有項目才會由上年帶到下年
at 2019-10-31 05:42, Support Team said: 至於所有損益表的項目,是每年年結后,便清掉的
at 2019-10-31 05:43, 林應民. said: 所以一個跨年度的專案必須年年重新來過?
at 2019-10-31 05:44, Support Team said: 至於這方面, 也不是由我們來做決定的
at 2019-10-31 05:45, Support Team said: 由於如果你說是跨年度的專案 ,那就應該不是每年重新來過
at 2019-10-31 05:46, Support Team said: 但我只可以說在系統的功能內 ,工程的專案主要是紀錄損益表的項目,所以才是每年會清掉
at 2019-10-31 05:49, 林應民. said: 如果在工程/店舖明細功能中,報表搜尋日期是橫跨三個年度,請問報表產出的資料是否會被加總?歷史資料是否會被清除?
at 2019-10-31 05:54, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2b4dce0d8b12821fd4857e5bc2e63e9e8025c182/image.png
at 2019-10-31 05:54, Support Team said: 是會加總的

2019-10-31-Chat transcript on coweasy.com started on Thursday-1870.json

at 2019-10-31 06:33, Tim Cheung. said: Would like to get your advice. If I get some Goods from my supplier which are in consignment base. How should I record in your Coweasy System?
at 2019-10-31 06:34, Support Team said: 你可以在存貨調整轉入輸入
at 2019-10-31 06:43, Tim Cheung. said: I am trying, how to record below part?
at 2019-10-31 06:43, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dba7f644a7627b85deabe24/v/1cc491e65e6c8a56a9cea35ea5eb32cacee8de72/image.png
at 2019-10-31 06:43, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dba7f644a7627b85deabe24/v/3b92ff41ee91e56a25e0fd28327a50fbc75ecf3e/image.png
at 2019-10-31 06:48, Support Team said: Also select 52999 庫存調整
at 2019-10-31 06:56, Support Team said: 有一點要補充,其實下面揀哪一個項目也沒有所謂
at 2019-10-31 06:56, Support Team said: 最重要是只需輸入數量,不需輸入單價,令到整體的金額為0
at 2019-10-31 06:57, Support Team said: 但由於這個方法, 在銷售的時候,你另外也要入多三條紀錄
at 2019-10-31 06:59, Support Team said: 所以,其實我們可為個別用戶加入額外的應用模組,例如,今次你的例子是寄存庫存模組,我們是可以額外一些附加月費,有這方面的功能提供給用戶的

2019-10-31-Chat transcript on coweasy.com started on Thursday-1873.json

at 2019-10-31 08:56, joanne@onwon.com.hk. said: Hello, we tried to use the promotion period by entering a list of selected products; but seems that if we enter the item into quotation, it cannot show the promotion discount. How can we do this ?
at 2019-10-31 08:58, Support Team said: 現在只有發票有推廣時段的功能,其他輸入頁面暫時未加這個功能
at 2019-10-31 09:02, joanne@onwon.com.hk. said: May we know how we can apply this into the invoice? Seems it will not automatically show
at 2019-10-31 09:03, Support Team said: 選擇產品後,如在推廣時段內,會自動使用推廣時段的單價
at 2019-10-31 09:21, joanne@onwon.com.hk. said: for testing, we set an item into the promotion list as follows
at 2019-10-31 09:21, joanne@onwon.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dba92da4a7627b85d6784ce/v/6c44f5813179da256b7559d971bd44211985e8be/promo_list.png
at 2019-10-31 09:21, joanne@onwon.com.hk. said: and we tried to create an invoice for this tiem
at 2019-10-31 09:21, joanne@onwon.com.hk. said: item
at 2019-10-31 09:21, joanne@onwon.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dba92da4a7627b85d6784ce/v/25d64c9a659ad12e1c390f5b4c6bbe562330c9a1/invoice_list.png
at 2019-10-31 09:22, joanne@onwon.com.hk. said: but it cannot show the promotion discount automatically
at 2019-10-31 09:29, joanne@onwon.com.hk. said: we applied the discount plan as this
at 2019-10-31 09:29, joanne@onwon.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dba92da4a7627b85d6784ce/v/575d11512f23374ec6ca1e43f01c5ef2afa27b41/discount.png

2019-11-01-Chat transcript on coweasy.com started on Friday, -1874.json

at 2019-11-01 06:21, 林應民. said: 請問新酬支出功能中,在新增費用項目時,是否可將預設科目編號刪除?
at 2019-11-01 06:22, 林應民. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dbbcd5e4a7627b85da76b13/v/38acf8b1275f2b8ee49f7aa092646945662de2b6/螢幕截圖_2019-11-01_14.22.33.png
at 2019-11-01 06:23, 林應民. said: 目前都會出現77500;會拖慢輸入速度
at 2019-11-01 06:26, Support Team said: 科目編號是必須存在的
at 2019-11-01 06:27, 林應民. said: 實務上空白反而方便
at 2019-11-01 06:30, Support Team said: 坦白說, 市場上所有系統的科目也是必須有編號的, 由於你錯覺以為是沒有用,但其實編號是最重要,是給電腦識別的功能
at 2019-11-01 06:32, 林應民. said: 你誤會了,不是不要編號,而是每次新增一筆記錄都要刪除預設記錄再新增一筆,這樣逐筆輸入時很麻煩的
at 2019-11-01 06:33, 林應民. said: 如果是空白,就直接輸入代號彈科目出來,就快好多
at 2019-11-01 06:40, Support Team said: 不是的,其實你可以和其他用戶一樣, 直接用滑鼠點擊這行科目, 它應該會變成全選狀態,然後你直接輸入您需要的科目,也是一樣有刪除效果的同時,也是直接輸入新科目,所以這方面沒有客戶反映过不方便, 如果有不方便的地方,我們當然会持續改良,但這點應該是這樣做,是一樣快的
at 2019-11-01 06:42, 林應民. said: 我試過,但我可能是用MACBOOK輸入,無論用點選或TAB,都不會全選的,供參!
at 2019-11-01 06:43, Support Team said: 原來是這樣,我明白你意思 ,謝謝你的信息, 我也會轉發給技術部,關於mac機的情況
at 2019-11-01 06:43, 林應民. said: 更正,剛材用TAB可以出現全選,供參
at 2019-11-01 06:44, Support Team said: 你現在也是試下直接點擊是否全選?
at 2019-11-01 06:45, 林應民. said: 點擊確定不行
at 2019-11-01 06:46, Support Team said: 明白 ,我反映下
at 2019-11-01 06:48, Support Team said: 但技术部回覆,這點應該已經有了,你嘗試重新刷新這個頁面,再點擊看看是否全選

2019-11-04-Chat transcript on coweasy.com started on Monday, -1879.json

at 2019-11-04 02:55, account. said: 請問可以更改用戶密碼嗎?
at 2019-11-04 02:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2f4800074a9eb3c88b2abfd5c2c61ac1af59a658/-36-22-用戶管理.png
at 2019-11-04 02:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7ae68a483b9f401f521129393caa849ab6259086/-22-17-User_Management.png
at 2019-11-04 02:56, account. said: 明白了,謝謝

2019-11-05-Chat transcript on coweasy.com started on Tuesday,-1881.json

at 2019-11-05 02:14, Kelvin Chung. said: 您好~想問問user management 頁面而家無左Add new user?
at 2019-11-05 02:15, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bb35f21547180eb78adddb6251313b8ae7e6a6c0/2019-11-05_10-15-24-用戶管理_-_Google_Chrome.png
at 2019-11-05 02:16, Support Team said: 現有用戶小於所有用戶數才可加
at 2019-11-05 02:17, Kelvin Chung. said: 哦 好的 謝謝

2019-11-05-Chat transcript on coweasy.com started on Tuesday,-1883.json

at 2019-11-05 07:47, V1572240406258568 said: 你好TRACY,想問問你。這個庫存系統,如果同一個條碼/貨件重覆匯入匯出兩三次,它是會把之前的紀錄刪除、只保留最新紀錄,還是它能夠分辨得出來該件貨物是曾出倉再入倉呢?如果它能分辨出來,能紀錄下出倉或入倉總次數嗎?
at 2019-11-05 07:52, Support Team said: 庫存這裡只是產品資料,產品出入需要在發票或採購輸入才有記錄在這裡匯入相同庫存編號會覆蓋之前的資料
at 2019-11-05 08:06, V1572240406258568 said: 先謝謝你的回答!發票或採購 - 這個功能小企及初創也具備嗎?那企業雲的庫存系純是只用來紀錄產品資料?如我只需紀錄貨物出入次數而無需記下產品資料,是否不需用到庫存系統?
at 2019-11-05 08:07, Support Team said: 初創只有會計功能,沒有銷售/採購/支出等功能
at 2019-11-05 08:08, Support Team said: 小企有會計/銷售/採購/支出等功能,沒有多貨幣/庫存功能不能登記庫存資料,銷售/採購時也不能記錄庫存出入
at 2019-11-05 08:09, V1572240406258568 said: 企業是再多出一個庫存功能?
at 2019-11-05 08:10, Support Team said: Yes
at 2019-11-05 08:10, Support Team said: In overall
at 2019-11-05 08:10, Support Team said: CowEasy 提供 3款 雲端模式:【初創雲】主要提供非會計人士入數使用,由銀行月結單自動產生財務報表【小企雲】擁有【初創雲】所有功能外,也可以出訂單及發票、處理應收帳和應付帳、以及輸入薪酬及日常開支紀錄 等等【企業雲】擁有【初創雲】+【小企雲】所有功能外,也提供庫存管理、零售模組、和項目分析功能 等等
at 2019-11-05 08:11, V1572240406258568 said: :joy:明白了,感謝你VIVIAN!我再看看我們公司的需求是什麼。
at 2019-11-05 08:12, Support Team said: Sure, you're welcome!
at 2019-11-05 08:12, Support Team said: 作為開始,我們建議用戶可以在我們的網站免費註冊一個試用版,使用 14日。如遇到問題,也可以在辦公時間內,隨時提問,我們的支援團隊會馬上協助解決你的問題
at 2019-11-05 08:18, V1572240406258568 said: 是的,我是打算先試用14天看看合不合適,不過我不太明白這三種服務的分別。經你的講解我明白了,我可能稍後會試用企業雲看看,如果適合就會付費使用了。 :joy: 謝謝你。
at 2019-11-05 08:18, Support Team said: Thank you.
at 2019-11-05 08:19, V1572240406258568 said: 不過我想問問,同一個公司名稱跟電話是只能試用其中一個服務嗎? 我能同時試用小企和企業版嗎?
at 2019-11-05 08:19, V1572240406258568 said: 不好意思太麻煩你了!
at 2019-11-05 08:20, Support Team said: 同一個公司名稱和電話沒有問題的,主要是需要不同的電郵用以登入不同戶口
at 2019-11-05 08:21, Support Team said: 當你註冊使用戶口時, 請登記手機有whatsapp,到时我們支援同事會透過 whatsapp提供支援,用戶也比較方便

2019-11-06-Chat transcript on coweasy.com started on Wednesda-1885.json

at 2019-11-06 05:05, joanne@onwon.com.hk. said: Hello Tracy, I am trying to import product information using excel. I test run for 1 item first but it fails to do so
at 2019-11-06 05:05, joanne@onwon.com.hk. said: my file name and file extension are correct
at 2019-11-06 05:05, joanne@onwon.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc235613476555a655194a3/v/60af8ddd11d3c29bf32cba2862239a7ad958b6fa/import1.png
at 2019-11-06 05:05, joanne@onwon.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc235613476555a655194a3/v/205a5b9b104fcf472ec1844ead505e58358f5460/import2.png
at 2019-11-06 05:06, Support Team said: sheet name
at 2019-11-06 05:06, joanne@onwon.com.hk. said: first picture shows my upload file name and second pic is the response after i click import
at 2019-11-06 05:06, joanne@onwon.com.hk. said: sheet name should be also inventory?
at 2019-11-06 05:07, Support Team said: please give us the excel in here
at 2019-11-06 05:07, Support Team said: only sheet name
at 2019-11-06 05:07, Support Team said: just drop the excel into chat box
at 2019-11-06 05:08, joanne@onwon.com.hk. said: i tried and it said template format is not correct
at 2019-11-06 05:12, Support Team said: I just download the latest template to try is ok
at 2019-11-06 05:12, Support Team said: could you try to input the item in it and import again
at 2019-11-06 05:15, joanne@onwon.com.hk. said: Thank you. Wait for your reply
at 2019-11-06 05:16, joanne@onwon.com.hk. said: :)

2019-11-06-Chat transcript on coweasy.com started on Wednesda-1886.json

at 2019-11-06 05:45, Janet Cheng. said: 請問在Bank Statement input list 內的date是指什麼date?
at 2019-11-06 05:46, Janet Cheng. said: 我系統顯示是23/10/2019
at 2019-11-06 05:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/804c5007911b4e228fe85718d6d86b3a85353aca/image.png
at 2019-11-06 05:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/efc20fcb75f6e9e32e30e194ecc86196902b2fb6/image.png
at 2019-11-06 05:48, Support Team said: that's it
at 2019-11-06 05:56, Support Team said: 雖然這個日期不是非常重要,但也有參考的作用
at 2019-11-06 05:57, Janet Cheng. said: 因為我現在要入回5月份資料, 其實呢個日期我不理會是否可以
at 2019-11-06 05:58, Support Team said: 那又不是,需要理會的
at 2019-11-06 05:58, Support Team said: 如你現在輸入5月份的資料,你應該把這個日期選定為5月1日
at 2019-11-06 06:00, Support Team said: 由於這個是一個參考的作用,也是說它會顯示5月1號的初次餘額,然後你輸入5月份的紀錄後,去到最右下方便會顯示5月31日的結餘,是否跟你銀行月結單一致?以作對數之用
at 2019-11-06 06:01, Janet Cheng. said: 因為仲未入完5月資料, 所以未知!
at 2019-11-06 06:01, Janet Cheng. said: 但我明你意思!
at 2019-11-06 06:02, Support Team said: :ok_hand_tone1::thumbsup_tone1:

2019-11-07-Chat transcript on coweasy.com started on Thursday-1889.json

at 2019-11-07 04:16, Winnie Chong. said: Not all the pages on CowEasy after filled out can be downloaded to our own computer ?
at 2019-11-07 04:18, Support Team said: 部分基礎數據和單據沒有匯出匯入功能
at 2019-11-07 04:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e0a55b730b9da8507a08893688127aad4a2c2f44/2019-11-07_12-17-00-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-11-07 04:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/64b5b6e5d8d9a8ea00d8509e1a01ba4b98cd3c38/2019-11-07_12-17-10-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-11-07 04:18, Support Team said: 匯出匯入可在這2頁查看
at 2019-11-07 04:24, Winnie Chong. said: but inside the page cannot find download button
at 2019-11-07 04:24, Winnie Chong. said: eg. purchase
at 2019-11-07 04:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5daade2b4ef858bc9ea4214737f2b5ebd6d2fb47/2019-11-07_12-24-55-單據匯入_-_Google_Chrome.png
at 2019-11-07 04:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cebac27394561cf38d9cb062dea40487db573047/2019-11-07_12-25-34-紀錄_採購單(收貨)_-_Google_Chrome.png
at 2019-11-07 04:25, Winnie Chong. said: how many companies we can work on CowEasy
at 2019-11-07 04:26, Support Team said: 1個 account只用於一間公司
at 2019-11-07 04:27, Support Team said: 貴公司是會計師樓/會計服務公司?
at 2019-11-07 04:27, Winnie Chong. said: there is other software?
at 2019-11-07 04:28, Support Team said: 會計師樓/會計服務公司可以使用CPA平台,可以為多間公司做bookkeeping
at 2019-11-07 04:29, Support Team said: 註冊CowEasy CPA平台需要提供BR以確認是會計師樓/會計服務公司
at 2019-11-07 04:32, Winnie Chong. said: we just have a few companies ourselves to do bookkeeping

2019-11-07-Chat transcript on coweasy.com started on Thursday-1890.json

at 2019-11-07 05:00, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc39aa03476555a65881f4f/v/bd0d6234aab844bbb7522988f89eb610edfc752f/image.png
at 2019-11-07 05:01, Tim Cheung. said: 當我5月31號要看兩份reports( balance, P&L), 我是不是以上這兩個動作都要做一次?
at 2019-11-07 05:03, Support Team said: 資產負債表<->損益表 這2個要一齊做的
at 2019-11-07 05:03, Tim Cheung. said: 因應Coweasy系統的人手設定, 我現在還不是完全清楚當我要看報表時, 我要做哪一個或者兩個或者生活動作才會準確.那如果我要看6月30的reports,是不是要把5月30號這兩個entry取消?
at 2019-11-07 05:04, Support Team said: 不要取消
at 2019-11-07 05:05, Tim Cheung. said: 就變成每個月底的總結不停疊加. Reports
at 2019-11-07 05:05, Tim Cheung. said: right?
at 2019-11-07 05:06, Support Team said: 不會疊加的,inventory每次都是轉入轉出,月尾會顯示為updated的數字
at 2019-11-07 05:07, Tim Cheung. said: 所以如果我今天,現在看10月30號的報告, 我一定要先將四月,五月,六月,七月,八月,九月,每個月都做一個總結先.( 每個月重複上面兩個步驟).否則我現在直接看10月30號的報告便會唔準確?
at 2019-11-07 05:10, Support Team said: 如只查看10月,因為10月的期初庫存是9月的期末庫存,所以至少要做9月和10月
at 2019-11-07 05:11, Tim Cheung. said: I means " Balance sheet on 30 Oct, 2019, P&L ( 1 Apr, 2019-30 Oct,2019). 至少要做9月和10月?
at 2019-11-07 05:12, Tim Cheung. said: 至少要做9月和10月, is for P&L Oct 2019 only?
at 2019-11-07 05:13, Support Team said: P&L ( 1 Apr, 2019-30 Oct,2019) 4月期初庫存=3月期末庫存,3月10月要做,其他可以不做
at 2019-11-07 05:18, Tim Cheung. said: 如果我五月, 六月也做過以上的活動作.現在要看1Apr-30 Oct的報告, 也不需要把之前五月,六月的entry取消?
at 2019-11-07 05:18, Support Team said: 不需要

2019-11-07-Chat transcript on coweasy.com started on Thursday-1891.json

at 2019-11-07 07:13, Tim Cheung. said: Hi, I just turn on PC again.
at 2019-11-07 07:13, Tim Cheung. said: regarding the previous questions...
at 2019-11-07 07:16, Support Team said: 應該只需要4月的初始庫存,因為與初始餘額重複了,不需要3月的期末庫存
at 2019-11-07 07:16, Support Team said: 可以刪除3月的期末庫存,但要保留4月的初始庫存
at 2019-11-07 07:18, Tim Cheung. said: It is what I am thinking about. That is why I always ask and emphasis about the 2 times ( stock processing). 1, 2, or 3...:joy:
at 2019-11-07 07:49, Tim Cheung. said: Follow your suggestion, find another data issue.
at 2019-11-07 07:50, Tim Cheung. said: As below data for you to compare
at 2019-11-07 07:50, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/eba183789d1c2b32131bbf7be7a89228ad7092ae/image.png
at 2019-11-07 07:50, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/61fb5ce66e583dcefdee38f13c0b58d2b9458fb2/image.png
at 2019-11-07 07:50, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/2b4ab746a8fe987c42c8b691ba1b097a1b1a00fe/image.png
at 2019-11-07 07:51, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/ef0e17196175668e38341a0731c544c646dcfec1/image.png
at 2019-11-07 07:51, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/f9eaacb4ef60319a82df56947dfd82d0c514baa7/image.png
at 2019-11-07 07:51, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/62e11501656571904808a9c6efc42abe688e5b27/image.png
at 2019-11-07 07:51, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/f9d2eb9687c833d61193bab0d54ca05bbd828266/image.png
at 2019-11-07 07:51, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/4cf108c9815619279d95917d6208340e8047178c/image.png
at 2019-11-07 07:52, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/f47ffebb004aff220c3ba183aa6cc18e8a72edb3/image.png
at 2019-11-07 07:52, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/cb9c9b4aa65377f6a77fa9ee2eddf52bf60f7a51/image.png
at 2019-11-07 07:52, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/d73d5083546b761bf5bdc55715f30401f5b5c380/image.png
at 2019-11-07 07:52, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/dbe52359e2eef74640fda6dcabfeaa14f1c0245f/image.png
at 2019-11-07 07:52, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/d9e5ed8aea2f34857e34733f9ec3a0eada5ec906/image.png
at 2019-11-07 07:53, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/04ae8906924d7cb020d2579658f9169177970587/image.png
at 2019-11-07 07:53, Tim Cheung. said: so far, no matter how, cannot make the Balance sheet and P&L reports correct at this same time.
at 2019-11-07 07:55, Tim Cheung. said: We have to make clear the ways on such stock adjustment, how affect the data in both reports .
at 2019-11-07 07:55, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c3ba3476555a655cf80c/v/663b7f9dd9f055263010b9833e9324d68e5594c5/image.png
at 2019-11-07 07:55, Tim Cheung. said: So far, cannot make both reports correct at the same time.

2019-11-07-Chat transcript on coweasy.com started on Thursday-1893.json

at 2019-11-07 07:05, Gary Ho. said: 想問一下
at 2019-11-07 07:06, Gary Ho. said: 庫存水平報表
at 2019-11-07 07:06, Gary Ho. said: 那個總值明顯問題
at 2019-11-07 07:06, Gary Ho. said: 有問題
at 2019-11-07 07:07, Support Team said: 是什麼問題?
at 2019-11-07 07:07, Gary Ho. said: 為什麼 採購價跟賣出價都出現在同一個總值揀
at 2019-11-07 07:08, Gary Ho. said: 那我怎樣才可看到產品剩下的成本
at 2019-11-07 07:10, Support Team said: 庫存現有數量和成本可查看 盤點報表
at 2019-11-07 07:10, Gary Ho. said: 也不對啊
at 2019-11-07 07:10, Support Team said: 是什麼不對
at 2019-11-07 07:13, Gary Ho. said: 是否用AVG COST 計產品成本?
at 2019-11-07 07:14, Gary Ho. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c0bb3476555a6522a59e/v/43e8975dddf0937adc97420676a868e23dc77848/image.png
at 2019-11-07 07:14, Gary Ho. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dc3c0bb3476555a6522a59e/v/036c94a3ef804764e6de2bfeafce0c1929bcc2f1/image.png
at 2019-11-07 07:14, Support Team said: weighted average
at 2019-11-07 07:15, Gary Ho. said: 庫存移出用WAVG
at 2019-11-07 07:15, Gary Ho. said: 庫存調整轉出用ACTUAL COST?
at 2019-11-07 07:15, Gary Ho. said: 太奇怪了吧
at 2019-11-07 07:16, Gary Ho. said: 以圖為例 2 者差$20@
at 2019-11-07 07:16, Gary Ho. said: COST 變化很大啊
at 2019-11-07 07:17, Gary Ho. said: 銷售又用銷售價去減.........
at 2019-11-07 07:17, Support Team said: 轉倉 和 庫存調整轉出不影響成本
at 2019-11-07 07:18, Gary Ho. said: 但圖內明顯用了2個不同成本去 加減
at 2019-11-07 07:19, Support Team said: 截圖是 庫存水平報表?
at 2019-11-07 07:19, Gary Ho. said: 對
at 2019-11-07 07:21, Gary Ho. said: 庫存移出COST , 庫存調整轉出 COST, 產品銷售COST 都不一致
at 2019-11-07 07:21, Gary Ho. said: 這想肯定會出錯啊

2019-11-08-Chat transcript on coweasy.com started on Friday, -1894.json

at 2019-11-08 09:43, Kelvin Chung. said: 您好 想問下目前Report方面功能係咪有問題?
at 2019-11-08 09:43, Support Team said: 應該不會的,你那個報表認為有問題?
at 2019-11-08 09:44, Kelvin Chung. said: Sales report 方面只會顯示Loading
at 2019-11-08 09:44, Kelvin Chung. said: 就算將日期縮短至一個月範圍 都係一直loading
at 2019-11-08 09:45, Kelvin Chung. said: Sales by Customers (WA)
at 2019-11-08 09:55, Support Team said: 明白你的意思
at 2019-11-08 09:57, Support Team said: 縮短時間當然是有幫助,但是可能有用戶一個月也有數千行的情況,所以我們建議如果你縮短時間之後,也有需要一定loading 的時間,你可以直接用引出excel,這樣時間會快一些
at 2019-11-08 09:57, Support Team said: 因為直接匯出excel的時間,會比網頁顯示
at 2019-11-08 09:57, Support Team said: 快一些
at 2019-11-08 09:58, Kelvin Chung. said: 哦 好啦

2019-11-12-Chat transcript on coweasy.com started on Tuesday,-1898.json

at 2019-11-12 06:35, Tim Cheung. said: I am trying to add the product barcode in delivery note
at 2019-11-12 06:35, Tim Cheung. said: Find that
at 2019-11-12 06:36, Tim Cheung. said: (1) For the Invoice, and Delivery note. I cannot make it successfully.
at 2019-11-12 06:36, Tim Cheung. said: (2) for change warehouse , then Delivery Note. I cannot add the barcode. Cannot get the barcode data. all are "000000000000" as blow.
at 2019-11-12 06:37, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dca51213476555a65de84b8/v/9ffc6d0a5519fb33fb49aa1065b937cbbe7b37f9/image.png
at 2019-11-12 06:37, Tim Cheung. said: What will be the difference? Do you have any idea about the setting in barcode
at 2019-11-12 06:40, Tim Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dca51213476555a65de84b8/v/55f2ac650a9ff5f7aa587589b33976db7fadb40e/image.png
at 2019-11-12 06:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/df153148d5e3b08f7e9ba83a1a9589430095d2c8/2019-11-12_14-38-47-庫存_-_Google_Chrome.png
at 2019-11-12 06:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7c4e2370133cd3daf707dcc50e81b6a33309dc81/2019-11-12_14-41-43-Sales_Invoice_-_Google_Chrome.png
at 2019-11-12 06:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/925b07b80f878583e61e08b4eaf3fd7799c40095/2019-11-12_14-41-58-Sales_Invoice_-_Google_Chrome.png
at 2019-11-12 06:43, Support Team said: 我們試過可以出到barcode

2019-11-12-Chat transcript on coweasy.com started on Tuesday,-1899.json

at 2019-11-12 06:35, Lulu Lam. said: i a new user of this platform
at 2019-11-12 06:36, Support Team said: 作為首次用戶,我們可以免費提供一次的遠程在線示範,請問需要嗎?
at 2019-11-12 06:37, Lulu Lam. said: 我今天沒準備, 是需要的,
at 2019-11-12 06:38, Support Team said: 不是即時的,我們也需要做預約的
at 2019-11-12 06:38, Lulu Lam. said: 請問要多少時間,
at 2019-11-12 06:38, Support Team said: 一般半小時內便可以了
at 2019-11-12 06:38, Support Team said: 但首先請你去我們發給你的第一個電郵
at 2019-11-12 06:39, Support Team said: 電郵內容裏面是有預約連結 ,你需要在這裏選擇時間, 之後我們的團隊會聯絡你看看這個時間是否可以
at 2019-11-12 06:40, Lulu Lam. said: ok, got it thank you
at 2019-11-12 06:40, Support Team said: :ok_hand_tone1: :grin:

2019-11-12-Chat transcript on coweasy.com started on Tuesday,-1900.json

at 2019-11-12 07:17, Tim Cheung. said: As I mentioned as above. I can add the product barcode in the Invoice & Delivery Set. OK. But, when I add the barcode in the Change warehouse & Delivery Set. Cannot! All products only show "000000000" , cannot read the data.
at 2019-11-12 07:18, Support Team said: Change warehouse & Delivery Set 是指庫存->庫存轉倉這裡的送貨單?
at 2019-11-12 07:18, Tim Cheung. said: yes

2019-11-14-Chat transcript on coweasy.com started on Thursday-1909.json

at 2019-11-14 09:14, raymond chan. said: 我想問[零售], 收現金, 我憑證選哪個收款戶口?
at 2019-11-14 09:15, raymond chan. said: [現金] 還是 [銷售]>
at 2019-11-14 09:15, Support Team said: 是在哪個頁面輸入?
at 2019-11-14 09:16, raymond chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dcd09733476555a653224d1/v/d23bd3139882609cff2bc0b2590dc6cc35598657/image.png
at 2019-11-14 09:17, raymond chan. said: 我出了單出了貨才收款
at 2019-11-14 09:17, Support Team said: 選現金
at 2019-11-14 09:17, raymond chan. said: 然後應該去[收款/銷售退回]
at 2019-11-14 09:17, raymond chan. said: [12130] 還是 [12140]?
at 2019-11-14 09:18, raymond chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dcd09733476555a653224d1/v/3bce4fd895833c1ff5cac0dedd47c11b15e57246/image.png
at 2019-11-14 09:18, Support Team said: 發票 debit AR credit revenue收款 debit bank/cash credit AR
at 2019-11-14 09:18, raymond chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dcd09733476555a653224d1/v/26b4bb30bca7e42dac1c9001c66ee64bb83a07d2/image.png
at 2019-11-14 09:19, Support Team said: [12130] 還是 [12140]?這沒有規定,用戶選定一個,之後都用同一個就可以
at 2019-11-14 09:19, raymond chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dcd09733476555a653224d1/v/3071f075087170202dbffc5f14f0424da57d31c4/image.png
at 2019-11-14 09:19, Support Team said: 收款不應該選 41110收入科目
at 2019-11-14 09:20, raymond chan. said: 我先看看, 再有不明白再找您:pray_tone1:

2019-11-15-Chat transcript on coweasy.com started on Friday, -1910.json

at 2019-11-15 09:09, Mr. Steven Cheung. said: Hi, would you kindly teach me how to upload the initial qty. of the item in the inventory, thanks a lot
at 2019-11-15 09:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/873f94915725d7fd4e838df319b1b246be8904a6/2019-11-15_17-12-44-基礎數據_-_Google_Chrome.png
at 2019-11-15 09:13, Support Team said: 不過,我可以簡單介紹一下,你可以初始設定的第二步
at 2019-11-15 09:14, Support Team said: 然後選擇庫存,右邊的加號,按下去處理
at 2019-11-15 09:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5b3cd3e96e767c09be26115daa1d1bd4b8138afe/2019-11-15_17-14-16-初始餘額_-_Google_Chrome.png
at 2019-11-15 09:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/57d7c65b32600739dc6a940769872aa279c28033/2019-11-15_17-14-40-庫存_-_初始餘額_-_Google_Chrome.png

2019-11-18-Chat transcript on coweasy.com started on Monday, -1911.json

at 2019-11-18 05:51, E Cheung. said: 想查詢一下
at 2019-11-18 05:51, Support Team said: 請問什麼問題
at 2019-11-18 05:52, E Cheung. said: 我想問是不是有寄存轉出這個功能?
at 2019-11-18 05:53, Support Team said: 如果是技術查詢, 請隨便提問
at 2019-11-18 05:53, Support Team said: 但如果是功能應用查詢
at 2019-11-18 05:54, E Cheung. said: 技術查詢, 因為我找不到寄轉轉出這一項
at 2019-11-18 05:55, E Cheung. said: 我在查看例子那裡看到有這個功能
at 2019-11-18 05:56, Support Team said: 企業運模式是沒有寄存功能的
at 2019-11-18 05:56, E Cheung. said: 那什麼才有?
at 2019-11-18 05:57, Support Team said: 其實這些例子不一定是在系統內的
at 2019-11-18 05:57, Support Team said: 我們也有另一個高層次的網站,在這個網站才有寄存功能
at 2019-11-18 05:57, Support Team said: www.addERP.com
at 2019-11-18 05:58, Support Team said: 如你需要,也可以補差價升級上這個系統
at 2019-11-18 05:58, E Cheung. said: 多少錢? 那麼我現在的資料要重新再做過嗎?
at 2019-11-18 05:59, E Cheung. said: 使用上是差不多模式?
at 2019-11-18 05:59, Support Team said: 你有多少個用戶使用
at 2019-11-18 05:59, Support Team said: 數據可以自動升級上去,不用搬遷
at 2019-11-18 05:59, E Cheung. said: 1個用戶
at 2019-11-18 06:00, E Cheung. said: 轉了後, 會不會有那些功能只有coweasy才有?
at 2019-11-18 06:00, Support Team said: 使用上模式差不多,但有一些優化的功能,正如寄存功能 等等
at 2019-11-18 06:00, Support Team said: 没有
at 2019-11-18 06:01, Support Team said: 所有功能升級後也存在
at 2019-11-18 06:01, E Cheung. said: 明白, 但就會多了寄存
at 2019-11-18 06:01, E Cheung. said: 要加幾少錢? 以後的月費亦會多少?
at 2019-11-18 06:02, Support Team said: 1用户,$850 per monthAdditional user $350

2019-11-19-Chat transcript on coweasy.com started on Tuesday,-1913.json

at 2019-11-19 06:11, Doris said: Payment Terms可以係邊度加
at 2019-11-19 06:14, Support Team said: 其實可以在輸入頁面找一些欄位處理
at 2019-11-19 06:24, Support Team said: :ok_hand_tone1: :slight_smile:

2019-11-20-Chat transcript on coweasy.com started on Wednesda-1914.json

at 2019-11-20 02:40, Ms. Chang. said: Did not receive the email for activate the trial account . Thanks
at 2019-11-20 02:43, Support Team said: 請問你的電郵是?
at 2019-11-20 02:43, Ms. Chang. said: Sorry. the typo earlier. Thanks
at 2019-11-20 02:44, Ms. Chang. said: I have retyped again. Thank you.

2019-11-20-Chat transcript on coweasy.com started on Wednesda-1915.json

at 2019-11-20 08:02, Ms. Chang. said: May I know where the data stored ?
at 2019-11-20 08:03, Support Team said: 在香港
at 2019-11-20 08:04, Ms. Chang. said: May I know the service provider if possible ?
at 2019-11-20 08:04, Ms. Chang. said: It should be cloud. Who keeps the data ?
at 2019-11-20 08:05, Ms. Chang. said: This is more sensitive issue
at 2019-11-20 08:14, Support Team said: 數據存放方面,將儲存於香港獨立第三方的數據中心,受到 24x7 嚴密監管。另外,每晚凌晨時分,所有數據將自動備份,以作保存

2019-11-21-Chat transcript on coweasy.com started on Thursday-1918.json

at 2019-11-21 05:56, May. said: 請問系統可還完今天1點前之料? 因我不知道不錯那裹, 最後資產付債表銀行金額錯都七彩
at 2019-11-21 05:58, Support Team said: 系統是不可以隨便還原至用戶選擇的時間,;相反,我們只是會把所有用戶的所有紀錄每天備份,確保沒有遺失
at 2019-11-21 05:59, May. said: 可以怎樣變回?
at 2019-11-21 06:04, Support Team said: 由於備份是整體化所有客戶的一個備份,所以如果個別客戶需要特別還原,我們是需要把這個客戶的個別備份抽取出來,是需要額外收費而且,我們作出的承諾是每天凌晨12點才會 備份一次,所以如果你需要還原,也只可以還原至昨晚十二點的狀態
at 2019-11-21 06:04, May. said: 可以, 收費?
at 2019-11-21 06:10, Support Team said: 我們之前有幫客戶做過 ,由於是需要人手每個月把他的數據從整體備份拆出來,所以花費相當工序,每個月需要2800元,也必須要從使用這個戶口的第一個月開始抽取至現在

2019-11-21-Chat transcript on coweasy.com started on Thursday-1919.json

at 2019-11-21 08:47, Kelvin Chung. said: 您好 想問一下關於Report 方面設定, 有爲同事設定 Sales by inventory report 的權限, 但有時export report的時候下載的 Excel 只有台頭資料, 無内容
at 2019-11-21 08:49, Kelvin Chung. said: 因爲同事之前都可以出到相關 report 内容,想問問係而家Report / 權限方面設定最近是否有改動或update?
at 2019-11-21 08:51, Support Team said: 應該不是權限問題,如用戶沒有權限查看報表,在搜尋頁面已不能進入,而不是影響報表的內容
at 2019-11-21 08:53, Kelvin Chung. said: 但我地試過用同一個設定 同事個輸出係空白
at 2019-11-21 08:53, Kelvin Chung. said: 只有頂頭部分 無資料部分
at 2019-11-21 08:54, Kelvin Chung. said: 我地又試過換 browser 結果一樣
at 2019-11-21 08:58, Support Team said: 報表和權限應該沒有改動
at 2019-11-21 08:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/49a34b8e541f0da8966e0fc7efec1a4adeba60e8/2019-11-21_16-55-40-用戶管理_-_Google_Chrome.png
at 2019-11-21 08:58, Support Team said: 情看看該用戶的工程店鋪設定,如有選擇,將不會顯示沒選工程店鋪或者其他工程店鋪的記錄
at 2019-11-21 09:00, Kelvin Chung. said: 同事Project/shop 係 所有 權限的~~
at 2019-11-21 09:02, Kelvin Chung. said: 我想問問會晤會有機會係有其他Report權限會影響一個 Report 的資料? 定係有該Report 權限就一定可以搜尋到?
at 2019-11-21 09:04, Support Team said: 權限不會影響報表的內容沒有權限是不能打開報表搜尋頁面,和不能查看及匯出該報表
at 2019-11-21 09:05, Kelvin Chung. said: 哦 咁我地再實驗下先

2019-11-22-Chat transcript on coweasy.com started on Friday, -1922.json

at 2019-11-22 04:55, Gibson Wong. said: Hi, 想請問上年度Closing stock會否自動變為今度Opening stock?
at 2019-11-22 04:56, Support Team said: 不會,需要輸入
at 2019-11-22 04:56, Gibson Wong. said: 好吧

2019-11-26-Chat transcript on coweasy.com started on Tuesday,-1926.json

at 2019-11-26 01:47, 谢小姐. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ddc81751076f3c2e4bf57ad/v/85a9f707a91f485eba37662566863724124daa03/image.png
at 2019-11-26 01:47, 谢小姐. said: 为什么显示注销
at 2019-11-26 01:53, Support Team said: 不關事的,這是如果要離開戶口的時候才按

2019-11-26-Chat transcript on coweasy.com started on Tuesday,-1927.json

at 2019-11-26 03:42, Sammi Chau. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ddc96521076f3c2e404f32d/v/d9daa0f2a623282a1b7b5fcc1bfb14df43e7007b/image.png
at 2019-11-26 03:42, Sammi Chau. said: 我想問問支付內容的號碼可以不要?
at 2019-11-26 03:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/20e2934c9ca2fdb6c8a89b38d6dce5a8fc4c0d27/請參考常問問題.png
at 2019-11-26 03:43, Sammi Chau. said: 可以付一日?
at 2019-11-26 03:44, Support Team said: 服務時段和志願時段至少6個月
at 2019-11-26 03:45, Support Team said: *服務時段和支援時段至少6個月

2019-11-26-Chat transcript on coweasy.com started on Tuesday,-1928.json

at 2019-11-26 05:47, raymond chan. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ddcaf031076f3c2e484e445/v/340e3987e02a6363b258ff9ef24b97daaf51c491/image.png
at 2019-11-26 05:47, raymond chan. said: 模板格式不正確?
at 2019-11-26 05:48, Support Team said: 方便方便給excel我們檢查一下
at 2019-11-26 05:48, raymond chan. said: 我直接"匯出資料 (所有)"的
at 2019-11-26 05:52, raymond chan. said: 我直接"匯出資料 (所有)"後, 只是改了信用期為"30"
at 2019-11-26 06:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b1359b30ec322cdef7ac26b5dfa710642067a1dd/圖片.png
at 2019-11-26 06:03, Support Team said: 試試刪除BI這空欄,我們再檢查一下為什麼會多出1欄

2019-11-26-Chat transcript on coweasy.com started on Tuesday,-1929.json

at 2019-11-26 06:45, raymond chan. said: vivian please
at 2019-11-26 06:46, Support Team said: 請問需要幫手嗎
at 2019-11-26 06:46, raymond chan. said: 請問解決了嗎?
at 2019-11-26 06:51, raymond chan. said: :thinking:
at 2019-11-26 06:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9cf5eca25c6a3f256ea04b6df031b7d515c18b8d/Screenshot_20191126-145558_tawkto.jpg
at 2019-11-26 06:57, raymond chan. said: 不好意思, 原來是我收不到
at 2019-11-26 06:58, raymond chan. said: "希望改善 備註"是BH的丫
at 2019-11-26 07:05, raymond chan. said: 刪除BI就可以了

2019-11-27-Chat transcript on coweasy.com started on Wednesda-1931.json

at 2019-11-27 07:09, Kelvin Yam. said: 怎樣開出Credit & Debit Note ?
at 2019-11-27 07:11, Support Team said: 分別輸入發票和收款,儲存後可以選出Credit Note 或 Debit Note
at 2019-11-27 07:16, Kelvin Yam. said: 找不到在那裡可選出 C/N & D/N :sweat_smile:
at 2019-11-27 07:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/48340baa749827497e2982ce124198ec133fe860/2019-11-27_15-17-25-1_new_message_-_Google_Chrome.png

2019-11-27-Chat transcript on coweasy.com started on Wednesda-1932.json

at 2019-11-27 08:00, Lulu Lam. said: hello Tracy , i am Lulu. i am in the company setting page, what is freeze date
at 2019-11-27 08:01, Support Team said: this date is used to freeze by a date that user cannot amend the data before that date
at 2019-11-27 08:01, Support Team said: mainly used for after audited period purpose
at 2019-11-27 08:02, Support Team said: e.g. if set to 31/3/2019, user can only create or amend any records after 1/4/2019
at 2019-11-27 08:02, Support Team said: they cannot change any data on or before 31/3/2019
at 2019-11-27 08:03, Lulu Lam. said: noted with thanks
at 2019-11-27 08:10, Lulu Lam. said: hi, what is the difference between master data migration and Transaction data migration
at 2019-11-27 08:12, Support Team said: master data migration - customer, stock, supplier data
at 2019-11-27 08:13, Support Team said: Transaction data migration- invoice, quotation, purchase records, etc
at 2019-11-27 08:15, Lulu Lam. said: what do we need to provide for master data migration, let's say we want to start input data to this software from 1 NOv
at 2019-11-27 08:18, Support Team said: as checked you're using StartUp Cloud model that you don't use to concern the customer, stock, supplier data
at 2019-11-27 08:18, Support Team said: you only need to import the Chart of Account items only is ok
at 2019-11-27 08:19, Lulu Lam. said: is it the trial balance?
at 2019-11-27 08:19, Support Team said: exactly
at 2019-11-27 08:21, Lulu Lam. said: i just need to subscribe for extra premium service of master data migration, right?
at 2019-11-27 08:21, Lulu Lam. said: then what is the next
at 2019-11-27 08:25, Support Team said: yes, subscribe 1 item for $800 to import the TBafter subscribed, you only need to email us the TB, and state out what date is the period end date that you need us to import into your account, e.g. 31/3/2019, etc.
at 2019-11-27 08:26, Support Team said: after we get the TB, we may need to process and import within 3-5 working days, then will inform client after finished by whatsapp when complete
at 2019-11-27 08:28, Lulu Lam. said: our year end 31/3, the TB we will send to you is 31/10
at 2019-11-27 08:29, Support Team said: ic, no problem, after that you may start to input records since 1/11/2019
at 2019-11-27 08:29, Lulu Lam. said: yes, undersatnd
at 2019-11-27 08:30, Support Team said: and you may view back the old records on or before 31/10/2019 in your old software is ok
at 2019-11-27 08:31, Lulu Lam. said: yes, noted
at 2019-11-27 08:49, Lulu Lam. said: are those reports listed in Financial Reports provided for StartUp CLoud user
at 2019-11-27 08:51, Support Team said: if you view the reports in StartUp Cloud, and those are definitely provided for that model, no problem
at 2019-11-27 08:51, Support Team said: They're mainly the financial reports series
at 2019-11-27 08:58, Lulu Lam. said: is there any specific format of data input in excel
at 2019-11-27 08:59, Support Team said: you meanother than TB?
at 2019-11-27 08:59, Support Team said: you mean other than TB?
at 2019-11-27 08:59, Lulu Lam. said: yes
at 2019-11-27 08:59, Lulu Lam. said: entry
at 2019-11-27 08:59, Lulu Lam. said: entries
at 2019-11-27 09:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/769c940e1ddfca2bee2059c4c3f125289c8e5bd3/image.png
at 2019-11-27 09:08, Lulu Lam. said: for example
at 2019-11-27 09:09, Lulu Lam. said: how does it works for this type of file
at 2019-11-27 09:10, Support Team said: actually user needs to download our standard excel template to input
at 2019-11-27 09:11, Support Team said: then import this standard template into our system again
at 2019-11-27 09:11, Support Team said: all systems in the market will not freely support any user excel format
at 2019-11-27 09:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fbb24e1f3af9443c385b18ee9d502a81d0210f05/image.png
at 2019-11-27 09:12, Support Team said: honestly, it's clearly mentioned Step 1 and Step 2.
at 2019-11-27 09:28, Lulu Lam. said: i see
at 2019-11-27 09:39, Lulu Lam. said: shall we input all the columns in the template
at 2019-11-27 09:41, Support Team said: 可以只輸入必填欄位,optional可以不填
at 2019-11-27 09:42, Lulu Lam. said: and bye for today

2019-11-28-Chat transcript on coweasy.com started on Thursday-1933.json

at 2019-11-28 02:25, aki.mak@pzh.com.hk. said: 你好呀!今早同事致電給你們~ 今早交了費用後,就不能登入
at 2019-11-28 02:25, aki.mak@pzh.com.hk. said: 你地同事話30分鐘後就OK,但現在還未可以
at 2019-11-28 02:26, aki.mak@pzh.com.hk. said: 一般需時多久?因不能登入,很多工作不能處理
at 2019-11-28 03:22, Support Team said: 應該已經開通,admin在用戶管理應該可以見到1+4個用戶
at 2019-11-28 03:30, aki.mak@pzh.com.hk. said: OK~ 感謝~~

2019-11-28-Chat transcript on coweasy.com started on Thursday-1934.json

at 2019-11-28 02:20, Jemswin - Account said: 你好!
at 2019-11-28 02:22, Jemswin - Account said: 請問有些費用單, 不是即時付款, 想紀入AP, 應如何做?
at 2019-11-28 03:23, Support Team said: 在薪酬或支出輸入
at 2019-11-28 03:36, Jemswin - Account said: 在這裡輸入會產生應付帳款? 還是直入費用項目?
at 2019-11-28 03:37, Jemswin - Account said: 我的目的是應付帳款
at 2019-11-28 03:39, Support Team said: 這裡是 debit 支出 credit accrued expense
at 2019-11-28 03:39, Support Team said: 不是account payable
at 2019-11-28 03:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4bc58fd0e9c76d7c0d9bc608f534c63637c5d000/2019-11-28_11-41-39-Payroll_Expense_-_Google_Chrome.png
at 2019-11-28 03:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e444f5f15ebd0157cdc5f63cec70d9532e93b5f6/2019-11-28_11-41-18-Voucher_-_Google_Chrome.png
at 2019-11-28 03:42, Jemswin - Account said: 如果我想要有 accounts payable 效果, 就要用採購版面, 對嗎?
at 2019-11-28 03:42, Support Team said: 是的,但採購是 debit COGS
at 2019-11-28 03:44, Jemswin - Account said: 不是COGS, 是其他費用
at 2019-11-28 03:47, Support Team said: 那要直接在會計人員輸入這裡,直接 debit credit
at 2019-11-28 03:58, Jemswin - Account said: 另外, 我們收到客戶的debit note, 是一些費用, 不是退貨, 應如何入帳?
at 2019-11-28 04:01, Support Team said: 這個客戶有沒有發票還未settle?
at 2019-11-28 04:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d8febc48fae040c12e52193d496c8ac068dfa174/2019-11-28_12-02-19-Receipt_(Customers)_-_Google_Chrome.png
at 2019-11-28 04:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/18172a9651eabef537c686e05d00121a48173500/2019-11-28_12-02-44-Voucher_-_Google_Chrome.png
at 2019-11-28 04:03, Support Team said: 可以選expense 來做收款科目:debit expense credit AR

2019-11-29-Chat transcript on coweasy.com started on Friday, -1937.json

at 2019-11-29 02:02, Jemswin - Account said: AR, AP aging report 有[到期日] 一欄, 請問這個手動更改日期嗎?
at 2019-11-29 02:13, Support Team said: you may set in CRM
at 2019-11-29 02:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/81856212ff5d0a83358f4b2956bc9549ed90b511/image.png
at 2019-11-29 02:26, Jemswin - Account said: 只是有幾種類別的單, 到期日不一樣, 如何手動更改到期日 ?
at 2019-11-29 02:55, Support Team said: 明白你意思,剛才跟技術團隊溝通過,可以特別為你加建在每張發票也設定這個信用期的輸入, 預計下星期二、三左右可以提供至你戶口內,到時請查看
at 2019-11-29 02:56, Jemswin - Account said: 要收費嗎?
at 2019-11-29 03:04, Support Team said: 我以為剛才已跟你說了收費,原來是跟行政部說過,是的,我們有一個最基本的八百元收费,當你這个需求是基礎數據的定額最低收費而已, 如果不是這樣界定,我們一般要用每天技術部開發特別功能方式計算,這樣會更加貴,所以現在只需800 元,那請問你需要嗎?
at 2019-11-29 03:11, Jemswin - Account said: 暫不須要
at 2019-11-29 03:12, Jemswin - Account said: 要跟管理層商討
at 2019-11-29 03:13, Support Team said: 好的,那先幫你暫緩 ,確定需要再通知我們

2019-11-29-Chat transcript on coweasy.com started on Friday, -1938.json

at 2019-11-29 04:09, Jemswin - Account said: 在採購分析看到 [預付狀態], 請問這個如何使用?何時使用?
at 2019-11-29 04:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/834eb8bb9618631069eb6fa2f2fd9a4df5c4793b/2019-11-29_12-10-19-採購單(收貨)_-_Google_Chrome.png
at 2019-11-29 04:11, Support Team said: 請參考常問問題 預付按金

2019-11-29-Chat transcript on coweasy.com started on Friday, -1939.json

at 2019-11-29 04:33, Co Sec 1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5de09f841076f3c2e4e844da/v/18fbd450fb4606030cbc9669d9e87b4de0d37923/image.png
at 2019-11-29 04:33, Co Sec 1. said: 這個位置添加不了新的選項
at 2019-11-29 04:34, Co Sec 1. said: 點擊new之後,添加所需的選項信息,之後無顯示
at 2019-11-29 04:34, Co Sec 1. said: 對下那一層無法添加新的類別
at 2019-11-29 04:34, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e50399eabac7bb1fa8d86cff2cce5c871e6c525b/2019-11-29_12-34-20-採購單(收貨)_-_Google_Chrome.png
at 2019-11-29 04:34, Support Team said: 應該是出這個,沒有顯示?
at 2019-11-29 04:35, Co Sec 1. said: 有這個頁面,我根據要求輸入資料後,沒有顯示在剛剛我截圖的那個列表裡
at 2019-11-29 04:36, Support Team said: 看看科目表,新增的是什麼科目性質
at 2019-11-29 04:36, Co Sec 1. said: 現在我們登陸賬戶後,也沒有和你對話的這個接入口,我要把頁面截圖給你,都要重新登陸後截圖,然後再退出,再告訴你
at 2019-11-29 04:36, Co Sec 1. said: 科目表,我應該在哪裡看呢
at 2019-11-29 04:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/19b83d45e22c7dc4a0ba9f727d1cb1aa08ff9456/2019-11-29_12-37-31-(主頁)_會計_-_Google_Chrome.png
at 2019-11-29 04:38, Co Sec 1. said: 意思是不是選錯選項,就無法顯示

2019-11-29-Chat transcript on coweasy.com started on Friday, -1940.json

at 2019-11-29 04:37, Jemswin - Account said: 對不起, 剛才不小心登出, 不知有否覆在那裡可看到[參考常問問題], 如有, 請再告知.
at 2019-11-29 04:39, Support Team said: 預付按金在 採購訂單/採購單/付款 等輸入頁面都有

2019-11-29-Chat transcript on coweasy.com started on Friday, -1941.json

at 2019-11-29 04:40, Co Sec 1. said: 我搵Vivian
at 2019-11-29 04:40, Co Sec 1. said: 幫忙轉接
at 2019-11-29 04:41, Support Team said: 發票只顯示 Revenue/other income/current lia 這些性質的科目
at 2019-11-29 04:42, Co Sec 1. said: 好。下一層無法添加選項
at 2019-11-29 04:42, Co Sec 1. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5de0a1251076f3c2e4038655/v/0318526b6c702f451acb469701c21c8853f12504/image.png
at 2019-11-29 04:43, Co Sec 1. said: 請給我留言,我要出去一下,謝謝

2019-11-29-Chat transcript on coweasy.com started on Friday, -1942.json

at 2019-11-29 05:33, Jemswin - Account said: 明白預付款如何入帳了,謝謝
at 2019-11-29 05:35, Jemswin - Account said: 另一問題, 有些供應商要求先付款後送貨, 是否都是這樣處理?
at 2019-11-29 05:35, Support Team said: 是的
at 2019-11-29 05:37, Jemswin - Account said: 對不起, 做預付款是在1) 採購訂單, 2)採購單打收貨), 3) 付款/ 採購退貨.
at 2019-11-29 05:38, Jemswin - Account said: 請問以上3 個版本, 應在那一個做預付款?

2019-11-29-Chat transcript on coweasy.com started on Friday, -1943.json

at 2019-11-29 06:24, Co Sec 1. said: Hi Vivian.
at 2019-11-29 06:24, Co Sec 1. said: 有新信息嗎
at 2019-11-29 06:24, Co Sec 1. said: 關於我今朝提出的問題。
at 2019-11-29 06:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e5bf5e49f435dc738ace70deaa510f091318d6c/2019-11-29_14-25-32-權限_-_Google_Chrome.png
at 2019-11-29 06:26, Support Team said: 應該是用戶沒有庫存權限
at 2019-11-29 06:26, Support Team said: 至少要儲存,新增這2個才可以在發票裡新增
at 2019-11-29 06:26, Co Sec 1. said: 我要如何去這個位置選中
at 2019-11-29 06:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/08f0ae74c4f05b925edee63f58bcc436d2dcddb8/49_07-Main.png
at 2019-11-29 06:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c2aa954887771a81705959e0d2f0c526e1ba491c/-30-35-用戶管理.png
at 2019-11-29 06:27, Support Team said: 要管理員用戶才可以設置用戶權限
at 2019-11-29 06:27, Co Sec 1. said: 我先看看
at 2019-11-29 06:28, Co Sec 1. said: 你們網站現在是要退出,才能和客戶聯絡?
at 2019-11-29 06:28, Co Sec 1. said: 才能和客服聯絡
at 2019-11-29 06:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/dc2e31f7e90618282b285659649d951148f5af64/2019-11-29_14-28-31-1_new_message_-_Google_Chrome.png
at 2019-11-29 06:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1a17893498742a3191d987d2c5372920b63d8f39/2019-11-29_14-28-47-1_new_message_-_Google_Chrome.png
at 2019-11-29 06:29, Support Team said: 這裡應該沒有更改過,登入後一直都可以
at 2019-11-29 06:29, Co Sec 1. said: 管理員用戶是你們還是我們自己有管理員用戶?
at 2019-11-29 06:30, Support Team said: 你們的
at 2019-11-29 06:30, Co Sec 1. said: 好的,謝謝你,Vivian,那我這邊先安排一下。

2019-12-03-Chat transcript on coweasy.com started on Tuesday,-1945.json

at 2019-12-03 07:28, Billy Cheung. said: 想問想DEL INVOICE
at 2019-12-03 07:28, Billy Cheung. said: 平時INVOICE LIST 度最左邊有交叉 DEL
at 2019-12-03 07:29, Billy Cheung. said: 但而家佢LOCK 咗, 應該點DEL>
at 2019-12-03 07:29, Support Team said: admin user才可以unlock
at 2019-12-03 07:30, Billy Cheung. said: 如果我已經係admin acc 呢??
at 2019-12-03 07:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4bbd2ca8f0ed265cda07503ca701181460750ab2/2019-12-03_15-30-25-紀錄_銷售(出貨)_-_Google_Chrome.png
at 2019-12-03 07:31, Billy Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5de60b4d1076f3c2e4f89e1d/v/e05b77595544bbcda4385c88a9fab9047e48f0bb/image.png
at 2019-12-03 07:32, Support Team said: 這應該不是admin
at 2019-12-03 07:33, Billy Cheung. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5de60b4d1076f3c2e4f89e1d/v/59453e7092a410449eeb99bac77e91c87fba52a0/image.png
at 2019-12-03 07:33, Billy Cheung. said: 邊度睇自己係咪admin
at 2019-12-03 07:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/082d13a25673fdd7bac22b06557f8dcf11344106/2019-12-03_15-34-57-用戶管理_-_Google_Chrome.png
at 2019-12-03 07:35, Billy Cheung. said: 好的~THANKS

2019-12-04-Chat transcript on coweasy.com started on Wednesda-1947.json

at 2019-12-04 02:03, Geoffrey Liu. said: We have a problem importing inventory. Please refer to the files below.
at 2019-12-04 02:03, Geoffrey Liu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5de7080a1076f3c2e4bcb611/v/70c1a224ffbf5e17354fd6b8008399543260d12e/import_error.png
at 2019-12-04 02:07, Support Team said: 已有顯示提示sheet name不對

2019-12-04-Chat transcript on coweasy.com started on Wednesda-1949.json

at 2019-12-04 04:28, Kitty Chung. said: Hi , Tracy,
at 2019-12-04 04:30, Kitty Chung. said: I have found that I have two files of bookeeping list at the same name. how to cancel one ?
at 2019-12-04 04:32, Kitty Chung. said: Why is this situation is appear?
at 2019-12-04 04:37, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/83a6bff0276ab9b7b34691aeb02a8aa3699fc451/image.png
at 2019-12-04 04:38, Support Team said: 管理員這裡刪除,需要再次輸入密碼以確認刪除
at 2019-12-04 04:40, Support Team said: 刪除前請確認,刪除後不可還原
at 2019-12-04 05:06, Kitty Chung. said: It cannot find out column of tick in list of bookkeeping!

2019-12-04-Chat transcript on coweasy.com started on Wednesda-1951.json

at 2019-12-04 06:36, Ken Man. said: 如何更改主貨幣由 HKD --> CYN
at 2019-12-04 06:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d089c8f1471cbb0cd71b15cadb824e277f1da005/Screenshot_20191204-143842_Chrome.jpg
at 2019-12-04 06:40, Support Team said: 然後去 HKD 這行點擊閱覽然後修改 便可以了
at 2019-12-04 06:41, Ken Man. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5de7535e1076f3c2e48411b5/v/9d819ad4677fee80918848aba21dc13be6df27a8/image.png
at 2019-12-04 06:41, Ken Man. said: 改唔到
at 2019-12-04 06:43, Support Team said: 不是改這個
at 2019-12-04 06:43, Support Team said: 你的原意是否想將本位幣的hkd改為 其他貨幣?
at 2019-12-04 06:44, Support Team said: 請問你註冊這個戶口的國家是哪個
at 2019-12-04 06:44, Ken Man. said: 香港
at 2019-12-04 06:45, Ken Man. said: 但公司多數採購都是用 人民幣,
at 2019-12-04 06:46, Ken Man. said: 而且人工 香港 強積金 跟 國內唔同
at 2019-12-04 06:47, Support Team said: 所以你應該選擇本位幣 “是” 這行
at 2019-12-04 06:47, Support Team said: 看到嗎
at 2019-12-04 06:48, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2aa8ea66d85096da25a3888baa1febbfb377826d/Screenshot_20191204-144830_Chrome.jpg
at 2019-12-04 06:49, Support Team said: 你不是改它的是或否,是直接把這個hkd改為rmb
at 2019-12-04 06:49, Support Team said: 你明白嗎
at 2019-12-04 06:50, Ken Man. said: OK, 明
at 2019-12-04 06:50, Support Team said: 我是說把貨幣編號 改為rmb
at 2019-12-04 07:41, Ken Man. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5de7535e1076f3c2e48411b5/v/9bfaa7e1807f7af6af2d35c74161ccdf6f3f184b/image.png
at 2019-12-04 07:41, Ken Man. said: 庫存的貨品 如何新增 序號
at 2019-12-04 07:42, Support Team said: 新增序號不是在登記庫存時處理的
at 2019-12-04 07:42, Support Team said: 而是在採購或出發票時候輸入的
at 2019-12-04 07:44, Ken Man. said: 那就是我現有的庫存貨品 , 只能在開發票時才輸入咯?
at 2019-12-04 07:45, Support Team said: 也不是的
at 2019-12-04 07:45, Support Team said: 你可以現在先登記本身的所有產品或庫存
at 2019-12-04 07:45, Support Team said: 只是每個獨特產品的個別序號,才在採購或銷售時選擇該產品後輸入
at 2019-12-04 07:47, Ken Man. said: 另外我能單憑 序號, 快速找到早前的關聯的INVOICE 嗎?
at 2019-12-04 07:53, Support Team said: 其實本來在發票紀錄 ,有一欄關鍵字, 可以嘗試輸入序號,看看找不找到
at 2019-12-04 07:55, Support Team said: 但剛才與技術部溝通,如果目前找不到,我們可以調整一下,把序号也加入去搜尋範圍內,之後也可以找到,問題不大
at 2019-12-04 07:57, Ken Man. said: 因為手機/平板等電子商品都是靠IMEI序號去辨識, 客人退換時直接能搜索到會更方便
at 2019-12-04 07:59, Support Team said: 是的,而且本身我們已經有輸入序號的功能, 所以剛才說過,在發票紀錄搜尋出來便沒有問題了
at 2019-12-04 07:59, Ken Man. said: 好, 我先試試
at 2019-12-04 08:01, Support Team said: 是的,就如剛才說過,如果未找得到,我們之后可以調整一下,便一定可以顯示出來,沒有問題

2019-12-04-Chat transcript on coweasy.com started on Wednesda-1952.json

at 2019-12-04 07:38, joanne@onwon.com.hk. said: Sorry my account has logged out automatically and I cannot see the photo of the place i can get the stock import template. Could you show me once again? Thank you!
at 2019-12-04 07:40, Support Team said: 在庫stock list,直接按export data(selected) 可以匯出空白模板

2019-12-04-Chat transcript on coweasy.com started on Wednesda-1953.json

at 2019-12-04 06:11, joanne@onwon.com.hk. said: hello I tried to test run importing items but it shows my template format is wrong. May i know what will be the issue? Thank you!
at 2019-12-04 06:13, Support Team said: We're checking
at 2019-12-04 06:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e92a2c5a1f76ec4e41d77fc2ca82218d2e55541a/image.png
at 2019-12-04 06:26, Support Team said: 請匯出新的模板再試試
at 2019-12-04 06:34, joanne@onwon.com.hk. said: where can i get the new template? Thank you!
at 2019-12-04 06:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ff3b166daaada49fe6bf99ee4cd7a0406b6b55da/Screenshot_20191204-143742_Chrome.jpg

2019-12-05-Chat transcript on coweasy.com started on Thursday-1955.json

at 2019-12-05 09:13, joanne@onwon.com.hk. said: i want to ask a question . I got the supplier code Mirus in the system but I cannot import the data.
at 2019-12-05 09:13, joanne@onwon.com.hk. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5de8c9ef1076f3c2e448a157/v/e8bb03375d4dc248a6a274813852fc6559aba7a3/coweasy_row_5.png
at 2019-12-05 09:13, joanne@onwon.com.hk. said: this is the result shown and also the test file i imported
at 2019-12-05 09:13, joanne@onwon.com.hk. said: thank you!
at 2019-12-05 09:27, Support Team said: is Mirus supplier code or supplier name?

2019-12-06-Chat transcript on coweasy.com started on Friday, -1957.json

at 2019-12-06 03:15, Jemswin - Account said: 請問那一個報表, 有customer name list, supplier name list?
at 2019-12-06 03:16, Support Team said: 他們分別可以在兩個報表顯示
at 2019-12-06 03:16, Support Team said: 銷售衣客戶
at 2019-12-06 03:16, Support Team said: 採購衣供應商
at 2019-12-06 03:18, Jemswin - Account said: 不是我想要的,
at 2019-12-06 03:20, Jemswin - Account said: 我要資料是客戶/ 供應商編號, 名稱,地址等等, 這種明細
at 2019-12-06 03:34, Jemswin - Account said: hello, anybody home?
at 2019-12-06 03:36, Support Team said: 直接在客戶記錄/供應商記錄可以查看或匯出
at 2019-12-06 03:41, Jemswin - Account said: 你的意思, 在公司設置--> 下拉記錄, 這個版面?
at 2019-12-06 03:43, Support Team said: 登記專區 - 客戶 / 供應商
at 2019-12-06 03:45, Jemswin - Account said: 好, 就是這個了, 謝謝
at 2019-12-06 03:48, Jemswin - Account said: 另外, 我須要向客戶收回部分費用, 但不是退貨, 亦沒有PO, 須要係帳齡見到條數, 應該在那裡入輸入?
at 2019-12-06 03:53, Support Team said: 銷售賬齡報表是顯示未settled的account receivable,要在發票輸入,或收款輸入

2019-12-10-Chat transcript on coweasy.com started on Tuesday,-1958.json

at 2019-12-10 03:18, V1575947746468352 said: Assuming that I am a accountancy service provider, if I serve my clients by using the coweasy facilities, they will not need me again and use your company directly. How should it be better?
at 2019-12-10 03:21, Support Team said: 不用擔心, 目前我們也協助過百間會計師樓 處理他們的會計客戶帳目,會計師樓是可以介紹他們的客戶直接使用我們的服務,而會計師樓也會得到
at 2019-12-10 03:26, V1575947746468352 said: If clients can directly call you, they will not do business with we accounting service provider. This is my point.
at 2019-12-10 03:29, Support Team said: 這個更不用擔心其實我們目前的會計師樓或者會計服務公司也會先告訴他們的客戶如果他們想直接用我們服務, 的時候,該會計師樓可以給這個客戶折扣優惠
at 2019-12-10 03:30, Support Team said: 所以試想一下,如果客戶知道透過會計師樓使用我們服務是有折扣優惠 ,該客戶是不會直接找我們訂購的
at 2019-12-10 03:32, V1575947746468352 said: Ok thanks . I will continue to explore interest on it.
at 2019-12-10 03:32, Support Team said: 冇問題,有需要隨時找我們,謝謝

2019-12-12-Chat transcript on coweasy.com started on Thursday-1965.json

at 2019-12-12 02:39, Rita. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5df19e651076f3c2e441749f/v/9dc95e20e8c2264060bd0cdcb6edefd573b84caa/image.png
at 2019-12-12 02:40, Rita. said: what's wrong ?
at 2019-12-12 02:53, Support Team said: 請截圖儲存前的輸入界面給我們檢查
at 2019-12-12 02:56, Rita. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5df19e651076f3c2e441749f/v/8ca19727b0748ef70aa76993a712d8219dae39f8/image.png
at 2019-12-12 02:56, Rita. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5df19e651076f3c2e441749f/v/edac8a9396086ab3525b74e3fd35ee8c6f028f58/image.png
at 2019-12-12 03:29, Support Team said: 付款賬戶有沒有輸入行沒有儲存?現在再按儲存試試會不會不平

2019-12-13-Chat transcript on coweasy.com started on Friday, -1967.json

at 2019-12-13 03:08, Janet Cheng. said: 以前用MYOB需要做會計年結程序, CowEasy 的會計年結程序要如何做?
at 2019-12-13 03:10, Support Team said: 不需要年結程序,年結日期可在公司資料設定,直接出財務報表就可以
at 2019-12-13 03:12, Janet Cheng. said: 一開始公司資料設定年結日期後, 是否繼續平日入帳方式再做新年度就可以?
at 2019-12-13 03:13, Support Team said: 是的
at 2019-12-13 03:14, Janet Cheng. said: 你意思指CowEasy已經自動做好左年結程序
at 2019-12-13 03:15, Support Team said: CowEasy 不需要做年結程序,可以直接出財務報表
at 2019-12-13 03:15, Janet Cheng. said: ok ! Thanks!

2019-12-17-Chat transcript on coweasy.com started on Tuesday,-1970.json

at 2019-12-17 08:17, Winnie Yu. said: 想知點可以自訂報價單同INVOICE既TEMPLATE??
at 2019-12-17 08:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/23740953e68cd22907adda65c430cc7abeeed0bb/請參考常問問題.png
at 2019-12-17 08:20, Support Team said: This tag is appeared on the Quotation page, or Invoice page, at right side.
at 2019-12-17 08:21, Support Team said: Moreover, we've also mentioned this form template guideline at the last few pages of the User Manual

2019-12-18-Chat transcript on coweasy.com started on Wednesda-1971.json

at 2019-12-18 02:05, V1576632745763373 said: morning
at 2019-12-18 02:06, V1576632745763373 said: how to make a journal voucher
at 2019-12-18 02:06, Support Team said: Thanks your query
at 2019-12-18 02:07, Support Team said: Do you register a trial account?
at 2019-12-18 02:08, V1576632745763373 said: what is a trail account
at 2019-12-18 02:08, V1576632745763373 said: can u check with our account?
at 2019-12-18 02:08, V1576632745763373 said: excellent honour corporate services ltd
at 2019-12-18 02:10, Support Team said: accounting -> other input -> accountant inputuser can input each entry in debit / credit side

2019-12-18-Chat transcript on coweasy.com started on Wednesda-1972.json

at 2019-12-18 02:46, Gibson Wong. said: 請問如想在GL出現Invoice的內容,那應該在Remark輸入還是在Description輸入?
at 2019-12-18 02:49, Support Team said: 2個位置都可以,但如輸入了remarks就只顯示remarks不顯示desc
at 2019-12-18 02:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f2bcaa2ea81ef8f159d0980849b16910372e2686/2019-12-18_10-49-22-銷售(出貨)_-_Google_Chrome.png
at 2019-12-18 02:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fd93bd71da13a713ad4b2d4bab4f43ce267a6e27/2019-12-18_10-49-42-總分類賬_-_Google_Chrome.png
at 2019-12-18 02:53, Gibson Wong. said: 我剛才嘗試在remark輸入,但在GL的說明是空白的
at 2019-12-18 02:54, Support Team said: 請在發票和GL截圖給我們檢查

2019-12-18-Chat transcript on coweasy.com started on Wednesda-1973.json

at 2019-12-18 02:15, excellent honour corporate services ltd said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5df98b9a1076f3c2e4f38919/v/2c3cf3984022a943f48bcde9de31b28463ac7aa7/image.png
at 2019-12-18 02:15, excellent honour corporate services ltd said: transaction does not direct input bank
at 2019-12-18 02:16, excellent honour corporate services ltd said: How to make a journal for a prepayment or accrual
at 2019-12-18 02:18, excellent honour corporate services ltd said: why this dialogue only appear in login page? when I want to ask query, I have to logout first,then type query
at 2019-12-18 02:25, Support Team said: accrual basis 可以在銷售/採購/支出模組輸入prepaid 請參考上述模組的輸入頁面常問問題的 客戶按金/預付按金
at 2019-12-18 02:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/242ed7090267b0492865849ae845ce53383b3dc1/輸入頁面常問問題.png
at 2019-12-18 02:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f05e633d597374c4cb156b2dda79852acddfc77e/2019-12-18_10-25-40-(主頁)_銷售_-_Google_Chrome.png
at 2019-12-18 02:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4fa8d6b2ee11e6a9fbee82e69568b92f6e4373e2/2019-12-18_10-24-34-銷售(出貨)_-_Google_Chrome.png
at 2019-12-18 02:28, Support Team said: 而在線支援,我們試過登入後是有的在登入後,全部頁面都見不到在線支援的對話框?
at 2019-12-18 02:47, excellent honour corporate services ltd said: yes

2019-12-18-Chat transcript on coweasy.com started on Wednesda-1976.json

at 2019-12-18 04:14, V1576636274125443 said: I want to ask how to share the file :smiley:
at 2019-12-18 04:15, Support Team said: CowEasy is Cloud Accounting System, not cloud storage. We do not have function for file sharing.
at 2019-12-18 04:20, V1576636274125443 said: 即是其他公司同事可以同一時間入去一齊看那果間公司會計
at 2019-12-18 04:22, V1576636274125443 said: 是不是要個檔案揀共用呢?
at 2019-12-18 04:22, Support Team said: 同一個公司賬戶可以訂購多用戶,所有用戶都可以設置權限查看單據和報表
at 2019-12-18 04:23, V1576636274125443 said: 怎樣SET 櫂限?
at 2019-12-18 04:24, Support Team said: 請問是否現有用戶?
at 2019-12-18 04:24, V1576636274125443 said: YES....
at 2019-12-18 04:26, Support Team said: 是CPA用戶?
at 2019-12-18 04:26, V1576636274125443 said: YES
at 2019-12-18 04:28, V1576636274125443 said: 我SET 過, 但忘記了
at 2019-12-18 04:30, Support Team said: 是加用戶給同一會計師樓的同事?
at 2019-12-18 04:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b1ed7f99dc5d291bf17840609446b1f3cd674327/2019-12-18_12-29-13-CowEasy_CPA_平台_-_Google_Chrome.png
at 2019-12-18 04:30, Support Team said: 這裡增加用戶
at 2019-12-18 04:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c2679cfcdc86d4be816703276b85a88f696fc6ca/2019-12-18_12-27-08-(Dashboard)_銷售_-_Google_Chrome.png
at 2019-12-18 04:30, V1576636274125443 said: YES
at 2019-12-18 04:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/44961a17a02657f08d11b76ce7e37642954adacd/_11_00-用戶管理.png
at 2019-12-18 04:32, Support Team said: 登入其中bookkeeping 公司後,用戶管理這裡啟用,用戶就可以登入該公司

2019-12-18-Chat transcript on coweasy.com started on Wednesda-1978.json

at 2019-12-18 06:22, terry. said: 同事想了解, 問下, AP, AR, VJ, BP, BR, SET 你的系統做不做到?
at 2019-12-18 06:24, Support Team said: 做到的,AR/AP在銷售/採購輸入,可以報表可以在財務報表查看
at 2019-12-18 06:26, Support Team said: You're using our Company Cloud ModelThe system can do as you mentioned that listed below:AP - Account Payable - through Purchase Module - YesAR - Account Receivable - through Sales Module - YesVJ - Voucher Journal - through Accounting Module - Other Entries - YesBP - Bank Payment - YesBR - Bank Receipt - Yes
at 2019-12-18 06:26, terry. said: 明白. 謝謝. 我再了解下.
at 2019-12-18 06:26, Support Team said: Yes, AR/AP 可以在報表查看
at 2019-12-18 06:27, terry. said: 如在試用板的, 之後想試用板的料轉到正式板可以的嗎
at 2019-12-18 06:27, terry. said: 不用重新入多次?
at 2019-12-18 06:27, Support Team said: Yes, after subscribed, 試用板可以轉到正式板
at 2019-12-18 06:28, Support Team said: no need input again

2019-12-18-Chat transcript on coweasy.com started on Wednesda-1979.json

at 2019-12-18 06:55, Kitty Chung. said: Hi Tracy, I use blank templare to set up Chart of accounts . So how can I set up Accounts receivable divide into sub ledger into different clients?
at 2019-12-18 06:59, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/07959714b72a4178af2f3ac9609a0144f3f2a14b/-33-00-(Dashboard)_銷售.png
at 2019-12-18 07:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc089d3e6d51d14daad261d61e68a9c1a38d77c1/2019-12-18_14-59-23-Opening_Balances_-_Google_Chrome.png
at 2019-12-18 07:01, Support Team said: 初始餘額在這裏輸入,之後AR的在銷售模組的發票和收款輸入
at 2019-12-18 07:05, Kitty Chung. said: Thanks ! I

2019-12-18-Chat transcript on coweasy.com started on Wednesda-1980.json

at 2019-12-18 07:43, Gibson Wong. said: 為甚麼登入帳戶後就沒有了這個support?
at 2019-12-18 07:44, Support Team said: 同事已在處理
at 2019-12-18 07:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a9cc1385478ff6c87bf2c4f8d94d6311691185d6/圖片.png
at 2019-12-18 07:45, Support Team said: 現在暫時需要在登入前先彈出新窗口,登入後在新窗口查詢
at 2019-12-18 07:47, Gibson Wong. said: 好的 謝謝
at 2019-12-18 07:49, Gibson Wong. said: 不好意思,想詢問之前的問題,有關在invoice 輸入內容並顯示在GL
at 2019-12-18 07:50, Gibson Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5df9d7f91076f3c2e4f1a006/v/0f1375dc4ac8a0dc5475cc28fb36ee66d31aa63d/image.png
at 2019-12-18 07:51, Gibson Wong. said: 我之前在Description輸入肉容就會在GL顯示到
at 2019-12-18 07:52, Gibson Wong. said: 但在Remark輸入內容就沒有顯示到
at 2019-12-18 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d3fa01a40ff377b7ec049cc6946c612b80d594c2/2019-12-18_15-52-51-Invoice_(Customers)_-_Google_Chrome.png
at 2019-12-18 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/74ded2fc604803dccf18b85d07942cd55ee5f1a7/2019-12-18_15-53-01-GL_-_Google_Chrome.png
at 2019-12-18 07:54, Support Team said: 我們測試過可以顯示
at 2019-12-18 07:54, Gibson Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5df9d7f91076f3c2e4f1a006/v/1884fcbc9a4ded6d1aa3753454856bc90fa51389/image.png
at 2019-12-18 07:54, Support Team said: 你是查看GL,還是其他報表?
at 2019-12-18 07:55, Gibson Wong. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5df9d7f91076f3c2e4f1a006/v/4b9ea5f6e1ec211176e4c9a88a6a3dbf2aa167e3/image.png
at 2019-12-18 07:55, Gibson Wong. said: 在invoice no. ANG19-381
at 2019-12-18 07:56, Support Team said: 科目是AR?
at 2019-12-18 07:56, Gibson Wong. said: 是的
at 2019-12-18 07:56, Gibson Wong. said: 說明是空白的
at 2019-12-18 07:57, Support Team said: 那只會顯示desc,remarks是for收入41110
at 2019-12-18 07:58, Gibson Wong. said: 那如果我想AR和收入都有顯示,是否desc和remarks都要輸入?
at 2019-12-18 07:59, Support Team said: 只在desc輸入就可以
at 2019-12-18 07:59, Gibson Wong. said: 好的 非常感謝

2019-12-19-Chat transcript on coweasy.com started on Thursday-1981.json

at 2019-12-19 03:27, Kitty Chung. said: Coweasy have sales register function or not?
at 2019-12-19 03:28, Kitty Chung. said: If yes, how can use?
at 2019-12-19 03:30, Support Team said: 在銷售-發票輸入後,可以查看銷售報表

2019-12-19-Chat transcript on coweasy.com started on Thursday-1982.json

at 2019-12-19 03:38, Kitty Chung. said: Firstly, we need to create CRM, ,cah we exclude quotation process anf input sales invoice directly?
at 2019-12-19 03:39, Support Team said: 可以
at 2019-12-19 03:40, Kitty Chung. said: And how to settle payment by clients?
at 2019-12-19 03:54, Kitty Chung. said: When iinput sales invoice, Can we just only imput account number, not input details ofgoods such as goods description, quantities, and unit price.. And total amount of invoice to create sales register only to show sequential order.
at 2019-12-19 04:08, Kitty Chung. said: Please identify it is possible or not ?
at 2019-12-19 04:28, Support Team said: You may input the sale amount directly to create the invoice without inputting any stock details

2019-12-20-Chat transcript on coweasy.com started on Friday, -1984.json

at 2019-12-20 06:33, terry. said: 你好. 有沒有對沖做的, ?
at 2019-12-20 06:37, Support Team said: 是否指AR和AP對衝?
at 2019-12-20 06:37, terry. said: 是的,
at 2019-12-20 06:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/841151283ed6b1e4119eae0afb5d2192147e8c12/2019-12-20_14-44-02-收款(客戶)_-_Google_Chrome.png
at 2019-12-20 06:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8d0eafd511ea8b1fec537fde1419b4f24843fe7a/2019-12-20_14-45-23-付款(供應商)_-_Google_Chrome.png
at 2019-12-20 06:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/33622cda0d7351df9a919e5ffc1e6390caa290da/2019-12-20_14-45-33-傳票_-_Google_Chrome.png
at 2019-12-20 06:46, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5e7a8a8a533ea8e406600d67d16e5670255bafd8/2019-12-20_14-45-41-傳票_-_Google_Chrome.png
at 2019-12-20 06:47, Support Team said: 因為客戶和供應商是分開,請試試用一個temp account來收款和付款
at 2019-12-20 07:04, terry. said: 我問問同事. 謝謝

2019-12-20-Chat transcript on coweasy.com started on Friday, -1985.json

at 2019-12-20 09:02, Winnie Yu. said: 請問如何SET FILTER係QUOTATION/INVOICE當UNIT PRICE=$0,就唔會SHOW係QUOTATION/INVOICE上面??
at 2019-12-20 09:03, Support Team said: 是指列印pdf時,隱藏 0單價的item?
at 2019-12-20 09:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/99b2b52cea3dac24b60c9361695926787f41360d/2019-12-20_17-05-15-Sales_Invoice_-_Google_Chrome.png
at 2019-12-20 09:07, Support Team said: double click Data: Data Source Inventory
at 2019-12-20 09:08, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/45d08aec66a31de76bfc008c2ae6aaad7db64e3a/2019-12-20_17-06-45-Sales_Invoice_-_Google_Chrome.png
at 2019-12-20 09:09, Support Team said: Filters: Filter On > Numeric > Inventory.Price > not equal to 0
at 2019-12-20 09:30, Winnie Yu. said: 唔得.==.
at 2019-12-20 09:31, Support Team said: 怎樣唔得,請截圖給我們檢查
at 2019-12-20 09:31, Winnie Yu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dfc73511076f3c2e41888a8/v/f8b56663c2d5c22c83c1d87f3cc353642d976b4c/image.png
at 2019-12-20 09:32, Winnie Yu. said: OK後,左上角SAVE,再去"PREVIEW"睇
at 2019-12-20 09:32, Winnie Yu. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5dfc73511076f3c2e41888a8/v/4167651146f784e1fe32cc870ae8cdb56b22c67b/image.png
at 2019-12-20 09:32, Winnie Yu. said: UNIT PRICE 係$0既仍然有SHOW出黎
at 2019-12-20 09:36, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fbb3905fe23af3a1118d8462d058045f4610a85e/2019-12-20_17-35-44-Quotation_-_Google_Chrome.png
at 2019-12-20 09:37, Support Team said: 試試加1個filter,data type string
at 2019-12-20 09:37, Support Team said: not equal to 試試這幾個 0,0.00,0.00000000
at 2019-12-20 09:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4ff5124047f3cfa44db5dcb6b2c1136958b348da/2019-12-20_17-38-23-Quotation_-_Google_Chrome.png
at 2019-12-20 09:39, Support Team said: 或者看看dictionary,Inventory.Price 應該是 decimal

2019-12-27-Chat transcript on coweasy.com started on Friday, -1986.json

at 2019-12-27 02:40, terry. said: 早. 設計發票, 或有些樸板, 到時我給你LOGO 幫我們導入/設計可以嗎?
at 2019-12-27 03:04, Support Team said: 這個會日logo很簡單,用戶只需要自行在公司設定內上傳便可以了,所有客戶也是這樣處理的
at 2019-12-27 04:30, terry. said: THANKS 董事初入銀行資金, 應該入那行? 是不是直接入銀行月結單就可以?
at 2019-12-27 04:32, Support Team said: 都可以,在銀行月結單下面其中一項,選擇董事往來, 然後在“出數”欄,輸入金額
at 2019-12-27 04:35, Support Team said: 再想確定一點,這個是不是股本?如果股本,就不是這樣輸入,是之後的注資才是這樣輸入
at 2019-12-27 04:35, terry. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e05658b1076f3c2e41617ea/v/47e94cd162bedf5d4ab981edb07f3fc0bc4ce186/image.png
at 2019-12-27 04:35, terry. said: 這樣可以?
at 2019-12-27 04:37, terry. said: 股本我要問我同事, 我不太懂, 我意思是最初資本
at 2019-12-27 04:39, Support Team said: 那如果是之後的注資,這個輸入是對的
at 2019-12-27 04:39, terry. said: 明白.
at 2019-12-27 04:39, terry. said: 謝謝.
at 2019-12-27 04:39, Support Team said: :ok_hand_tone1:
at 2019-12-27 05:01, terry. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e05658b1076f3c2e41617ea/v/5eb879b02aca4284706008127abb8dd00ff0cd6a/image.png
at 2019-12-27 05:01, terry. said: 強積金, 如何設做0 ?
at 2019-12-27 05:01, terry. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e05658b1076f3c2e41617ea/v/568153eed5419875d8e87fc9017002084399ef1b/image.png
at 2019-12-27 05:11, Support Team said: 當您選擇強積金計數機的時候,可以把強積金匯率設為0
at 2019-12-27 05:11, terry. said: 這個明. 但導出糧單都是有5%
at 2019-12-27 05:12, Support Team said: 應該不會的,我們可以看一看
at 2019-12-27 05:12, terry. said: 你看下.
at 2019-12-27 05:13, terry. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e05658b1076f3c2e41617ea/v/e09cf67babbb5388207482c22048a3d31f6f521b/image.png
at 2019-12-27 05:13, terry. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e05658b1076f3c2e41617ea/v/013796fe5d1002d129171049c62f686c28ba16ad/image.png
at 2019-12-27 05:13, Support Team said: 但其實也不要緊, 其實你不需要按下去強積金計算器,直接在今日輸入薪金便可以了
at 2019-12-27 05:13, Support Team said: 如果你根本沒有強積金,那邊不需要用強積金計算器,那更加直接方便
at 2019-12-27 05:13, terry. said: 我要導出糧單給員工
at 2019-12-27 05:13, Support Team said: 沒有關係的
at 2019-12-27 05:14, Support Team said: 就算你不輸入強積金 計算器 ,也可以做出 糧單的
at 2019-12-27 05:14, terry. said: 是. 我按了0 了. 但糧單都有5%
at 2019-12-27 05:14, terry. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e05658b1076f3c2e41617ea/v/cd872791d848f06b97edadf35fc74547eddb2e31/image.png
at 2019-12-27 05:14, Support Team said: 你不明白我的意思,我是說不需要按強積金計算器
at 2019-12-27 05:15, Support Team said: 直接在金額輸入薪金便可以了
at 2019-12-27 05:15, terry. said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5e05658b1076f3c2e41617ea/v/a33826a52b91b3a8a23f426d4e014330275032bf/image.png
at 2019-12-27 05:15, Support Team said: 完全不需理會這個m的按鈕
at 2019-12-27 05:15, Support Team said: 這個只是你還沒有儲存這張單
at 2019-12-27 05:16, terry. said: 有儲存
at 2019-12-27 05:17, terry. said: 不如你入系統看看, 是不是有問題 .RL-19-12-12-001
at 2019-12-27 05:20, Support Team said: 我們是不能進入用戶戶口的,我要轉發技術部看看,這樣吧,但由於技術部今天有些人放假,我們下星期一回覆你,可以嗎
at 2019-12-27 05:20, terry. said: 可以.
at 2019-12-27 05:20, terry. said: 下周, 謝謝
at 2019-12-27 05:21, Support Team said: :ok_hand_tone1:

2019-12-30-Chat transcript on coweasy.com started on Monday, -1991.json

at 2019-12-30 08:10, Stella Wong. said: We are not require to order annual services, i
at 2019-12-30 08:11, Stella Wong. said: is it possible to order in April 20, then we can continue to do the accounting data from Dec 2019
at 2019-12-30 08:11, Support Team said: 可以的
at 2019-12-30 08:22, Stella Wong. said: the previous data will delete or not
at 2019-12-30 08:22, Stella Wong. said: how long the date it will keep
at 2019-12-30 08:30, Support Team said: 數據會根據稅局規定保留7年

2019-12-30-Chat transcript on coweasy.com started on Monday, -1993.json

at 2019-12-30 09:57, terry. said: 你好. 如我想在儲蓄帳號轉帳到往來帳號 應該怎樣做?
at 2019-12-30 09:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e5107b5c2d17a7306706630b94f0e47aac81bf1/2019-06-27_16-09-32-(主頁)_會計_-_Google_Chrome.png
at 2019-12-30 09:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/df4152452d73ab91c7f64459b61b422034e26601/2019-06-27_16-09-45-(主頁)_會計_-_Google_Chrome.png
at 2019-12-30 09:58, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/18830efcc5e3cd339b20035107d6ae5990ba311d/-03-59-會計人員輸入.png
at 2019-12-30 09:59, Support Team said: 其他會計輸入-會計人員輸入-可以直接debit credit 輸入

2019-12-31-Chat transcript on coweasy.com started on Tuesday,-1996.json

at 2019-12-31 08:02, Winnie Yu. said: 我地即將開始用COW EASY,需要將OPENING STOCK加入去,但我唔知應該點加。
at 2019-12-31 08:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9693034b0a98ce3d9d33af78e20a73e4cd6fa757/2019-12-31_16-03-15-基礎數據_-_Google_Chrome.png
at 2019-12-31 08:03, Support Team said: 在這裏可以匯入初始餘額
at 2019-12-31 08:04, Winnie Yu. said: 庫存數量可加係邊??
at 2019-12-31 08:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bbbccdc8098808ca4390f2584755f612baf236cd/2019-12-31_16-05-48-inventory_(4).xls_-_LibreOffice_Calc.png