2018 Chat history

2018-08-30-Chat transcript on coweasy.com started on Thursday-0915.json

at 2018-08-30 07:26, Husky said: can it only show activity account in General ledger?

at 2018-08-30 07:31, Support Team said: ledger 會顯示有transaction，或者有 brought forward 的科目期間沒有transaction 而且沒有 BF 的才不顯示

at 2018-08-30 07:35, Husky said: 好似purchase咁成年無用過但full ledger 佢都有purchse

at 2018-08-30 07:39, Support Team said: 你是不是指PL的科目，年結前有數據，但年結後沒有用過，查看年結之後的報表，仍會顯示這些科目？

at 2018-08-30 07:40, Husky said: service公司無買賣

at 2018-08-30 07:41, Support Team said: 如果是沒有使用過的科目是不會顯示的

at 2018-08-30 07:43, Husky said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b878279fc5044cb0026b7a8/v/16bd65028599bb4a8ee53716779f843505ae12a6/image.png

at 2018-08-30 07:44, Husky said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b878279fc5044cb0026b7a8/v/77584be1946b200aa2347e448cb0d1e939b47f4d/image.png

at 2018-08-30 07:46, Support Team said: 是匯出excel才有？按查看有沒有顯示這些科目？

at 2018-08-30 07:48, Husky said: 按查看 <<

at 2018-08-30 07:49, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2df3b3d0a0f0420ef79ffa68c049d386220aaae2/按「搜尋」來查看有沒有顯示？

at 2018-08-30 07:51, Husky said: 網頁的GL 最多show到prepayment

at 2018-08-30 07:51, Husky said: 即使選 from all to all

at 2018-08-30 07:52, Husky said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b878279fc5044cb0026b7a8/v/3d9cb807ff6ba884cb12697956a0adcd8ca55d94/image.png

at 2018-08-30 07:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/18fdfb8f91e851f82a2a79f81cf97ed2ffb1cd30/網頁可能會分頁，有沒有第2頁？

at 2018-08-30 07:52, Husky said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b878279fc5044cb0026b7a8/v/8ea6b333ad11da1337e0142fc9cc99ca9d390d9a/image.png

at 2018-08-30 07:53, Support Team said: 網頁可能會分頁，有沒有第2頁？

at 2018-08-30 07:59, Husky said: excel 有無辦法不顯不用的科目呢

at 2018-08-30 08:01, Husky said: 另我有一美金戶口 1-2月有數其他時間沒有再用可否不顯示b/f c/f

at 2018-08-30 08:01, Husky said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b878279fc5044cb0026b7a8/v/e38ae633f2815df823b6db6bdf35aee5b22b3198/image.png

at 2018-08-30 08:02, Husky said: 其間沒有任何變化可否只顯示 1/1 b/f 31/3 c/f

at 2018-08-30 08:04, Husky said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b878279fc5044cb0026b7a8/v/d1b36641bb47d01faa1f2ebb70061a4861cf6603/image.png

at 2018-08-30 08:05, Husky said: 這時銀行過數undeposited funds同一問題可否不時顯示b/f c/f 呢

at 2018-08-30 08:23, Support Team said: 按你剛才以上提及的所有情況，經過技術團隊回覆，有一點關於頁面顯示報表在匯出excel的時候，我們可以稍後處理並把張相關項目如果沒有入數的時候，反應為不顯示。跟住你完成後，會通知你

at 2018-08-30 08:27, Support Team said: 至於另外的一些情況，其實系統有本身標準的設定模式，並且按照不同用戶的需求綜合顯示出來的，所以有一些情況需要經過技術團隊深入評估，並作出衡量，才能決定是否能修改。當然你的建議，我們也轉發至技術團隊研究並予以處理

2018-08-30-Chat transcript on coweasy.com started on Thursday-0916.json

at 2018-08-30 07:52, Doris said: invoice既delivery date已改

at 2018-08-30 07:53, Doris said: 但print出黎仍然跟左舊日子

at 2018-08-30 07:53, Doris said: 點解會噤

at 2018-08-30 07:55, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/053c079eb27d062be89bdc3ee54d3d5ba804d7fb/是指那個日期？

at 2018-08-30 08:30, Doris said: 想問如果

at 2018-08-30 08:31, Doris said: stock out date唔選擇

at 2018-08-30 08:31, Doris said: 會跟邊個日子

at 2018-08-30 08:31, Support Team said: 這個日期預設是跟發票日期的

2018-08-30-Chat transcript on coweasy.com started on Thursday-0918.json

at 2018-08-30 09:06, Husky said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b87aecdfc5044cb009b93b0/v/b4b9ac3915594b6e1dd23338e5931baa3953e84a/image.png

at 2018-08-30 09:06, Husky said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b87aecdfc5044cb009b93b0/v/88e85f56150f7d95c099364a0bbe9dc2b943bfa7/image.png

at 2018-08-30 09:06, Husky said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b87aecdfc5044cb009b93b0/v/53d26ac170b111f6e875244a58a7ceb99aacc77e/image.png

at 2018-08-30 09:07, Husky said: Invocie (customer) 的日期可否手打

at 2018-08-30 09:07, Husky said: 可否全個系統既日期都手打

at 2018-08-30 09:08, Support Team said: 不可以的，因為日期需要輸入特定格式

at 2018-08-30 09:10, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fc98bdf63020c12b298a9616569e1823376b2a17/用戶如較習慣使用excel，也可以用excel匯入

at 2018-08-30 09:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d04ffc01edb3b971e8ee9ff94b37c4c1c04678e/匯出空白模板，在空白模板輸入

at 2018-08-30 09:11, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c1048761de500141eafa8e37eded0163e873d0ea/在這裡匯入

at 2018-08-30 09:11, Husky said: 選擇export時都有日月年

at 2018-08-30 09:13, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/778c835e8721857ac2ff74a499675f71f2951b36/空白模板可以不選擇日期，直接匯出

at 2018-08-30 09:18, Husky said: INVOCIE (CUSTOMER) EUR無得改RATE?

at 2018-08-30 09:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8606b4d8a7275f2f864d44ea3d74c34da44ee399/EUR是本幣？外幣都以在發票再改匯率

2018-08-30-Chat transcript on coweasy.com started on Thursday-0919.json

at 2018-08-30 09:57, David LO said: If i wrongly classify the "Account Nature (First Level)" of an account, which the account is already in use, how can I amend the account nature? where i can do this amendment?

at 2018-08-30 10:03, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d10cd290e938086ab8814a166bc9ae0d3c57728c/科目性質

at 2018-08-30 10:04, Support Team said: 已使用的科目不能修改性質，需要將現有科目修改編號，新增正確性質的科目，將現有單據錯誤的科目全部改為正確的科目，最後刪除錯誤科目

2018-08-31-Chat transcript on coweasy.com started on Friday, -0920.json

at 2018-08-31 02:15, MR TO said: 你好,請門搜尋KA FOOK LTD公司,沒有結果?但用車牌BB-19就有4個?

at 2018-08-31 02:17, MR TO said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b88969dfc5044cb002b39bd/v/fdd92554d4e0366b8848ffdeeaf0b54a80982e57/Snap1.jpg

at 2018-08-31 02:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/1e9e630c5697b3e4550202754e43e79c3210a9c7/image.png

at 2018-08-31 02:17, Support Team said: should be ok

at 2018-08-31 02:17, Support Team said: Is the period cover?

at 2018-08-31 02:18, Support Team said: I know now

at 2018-08-31 02:18, Support Team said: this function is currently on Invoice

at 2018-08-31 02:19, Support Team said: I'll pass the message to Technical team to add in Quotation

at 2018-08-31 02:19, MR TO said: IN INVOICE USE KA FOOK TO SEARCH IS OK

at 2018-08-31 02:19, Support Team said: no problem

at 2018-08-31 02:19, MR TO said: BUT IN QUOTATION SEARCH KA FOOK ,NO OUT PUT

at 2018-08-31 02:20, Support Team said: this function is currently on InvoiceI'll pass the message to Technical team to add in Quotation

at 2018-08-31 02:21, MR TO said: SURE, THIS FUNCTION SEARCH MUST NEED , we always need search quotation by company name and 車牌

at 2018-08-31 02:22, Support Team said: Ic, it's ok to add in short run

at 2018-08-31 02:33, MR TO said: 請問,如何只如何只用公司名或電話搜尋客戶資料?

at 2018-08-31 02:33, MR TO said: 請問,如何只用公司名或電話搜尋客戶資料?

at 2018-08-31 02:35, MR TO said: 例如我想知道這間公司有多少輛車?如何搜尋?

at 2018-08-31 02:40, Support Team said: every time when you select the customer, then input the car no.

at 2018-08-31 02:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/2e97280ea6dbbd98cdfbc428ab96d05a638c1a68/image.png

at 2018-08-31 02:41, Support Team said: next time when you search that customer, then click delivery address

at 2018-08-31 02:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/168259de71dcbf15e76246dc043d08201d2a0d44/image.png

at 2018-08-31 02:41, Support Team said: it may display all the car nos. for that customer

at 2018-08-31 02:47, MR TO said: Ｔｈａｎｋｓ！

2018-08-31-Chat transcript on coweasy.com started on Friday, -0921.json

at 2018-08-31 02:08, Husky said: how to print voucher?

at 2018-08-31 02:10, Support Team said: Which module?

at 2018-08-31 02:12, Husky said: voucher no to voucher no

at 2018-08-31 02:13, Husky said: which should be bank statement

at 2018-08-31 02:13, Husky said: but showed purchase' voucher

at 2018-08-31 02:15, Support Team said: anyway, suggest you may go to this to see

at 2018-08-31 02:15, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/5f8293a4d13bbeb1f9ca21966f56aff0b0bada0b/image.png

at 2018-08-31 02:28, Husky said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b88a2c5fc5044cb0005ef6a/v/ede4312f88ab4f56c24eab649486aa6d4649fa86/image.png

at 2018-08-31 02:29, Husky said: 輸入VOUCHER NO 沒有VOURCHER顯示

at 2018-08-31 02:30, Support Team said: are the voucher inputted in Bank Statement Input page?

at 2018-08-31 02:30, Husky said: YUP

at 2018-08-31 02:30, Support Team said: then will not search in here, please wait

at 2018-08-31 02:31, Support Team said: please search here

at 2018-08-31 02:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/2a755a3850d3d0181bf28c4e1af2cd194f7c159c/image.png

at 2018-08-31 02:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/f613461a13fec6cada3bddc36ceccff9f758ae71/image.png

at 2018-08-31 02:33, Support Team said: actually exactly our technical team is doing to display those records in voucher searching page

at 2018-08-31 02:47, Support Team said: To be honest, different users may somehow have different usage directionsFor our system, I believe we could provide some functions better than others, and some less.But most important is, we really provide a quicker way to solve client accounting duties

at 2018-08-31 02:54, Husky said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b88a2c5fc5044cb0005ef6a/v/bcf5ce35435aaa2cb7b22d26d7e8ae25a234e5b1/image.png

at 2018-08-31 02:54, Husky said: i don't want to print with your logo

at 2018-08-31 02:54, Husky said: how can i set it?

at 2018-08-31 03:07, Support Team said: the only method is that, you may export it into excel to print

2018-08-31-Chat transcript on coweasy.com started on Friday, -0924.json

at 2018-08-31 08:21, Joyce said: can you please explain what is freeze date?

at 2018-08-31 08:22, Support Team said: User can amend records Before freeze day

at 2018-08-31 08:22, Support Team said: Anyway, you may set the freeze date earlier is ok

at 2018-08-31 08:23, Joyce said: i want to import the chart of account as at 31/3/2014. should i set the freeze date on 31/3/2014 or the commencement date on 31/3/2014?

at 2018-08-31 08:25, Support Team said: Set both to 1/1/2014 is ok

at 2018-08-31 08:25, Joyce said: ok, thank you very much

2018-09-03-Chat transcript on coweasy.com started on Monday, -0927.json

at 2018-09-03 03:49, 景裕發展有限公司 said: 你好,打印發票出問題

at 2018-09-03 03:50, 景裕發展有限公司 said: 打印時不跟我打發票時的次序

at 2018-09-03 03:51, 景裕發展有限公司 said: 似乎你們更新了, 打發票按字母排次序

at 2018-09-03 03:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d90f0f4f2f8de52575fbf038ecf885ab03e8f78/輸入發票不要選這個

2018-09-04-Chat transcript on coweasy.com started on Tuesday,-0929.json

at 2018-09-04 02:15, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/68a80c089135c9b5b0bea7d8dc98d70cc392c70e/image.png

at 2018-09-04 02:16, Ms.Cheung said: can this be fixed?

at 2018-09-04 02:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/03bf1335a6ec98e3500bd998a366609c269f6d05/發票記錄

at 2018-09-04 02:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/07b981e444e0e875397ca14f1c5d60794da02766/自訂發票

at 2018-09-04 02:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1dd48bdf67aba7db86a200b0f434130f0fc34711/修改模板_再按編輯

at 2018-09-04 02:18, Support Team said: 在這裡可以修改模板

at 2018-09-04 02:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a665ab9a183703718b9bb760ad82670718bf07fa/修改模板後，按圓形按鈕的File，Save_as...，save_report_as

at 2018-09-04 02:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/636560b4ba66852a04032a58e67e8f2c22fa78b0/儲存mrt文件到你的電腦

at 2018-09-04 02:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/be770c21fe3a6364dfcb8024173ac6d6c804c4fb/選擇需要上傳的位置，上傳剛才的mrt文件

at 2018-09-04 02:19, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1f20c040064a9bf9939adb93ef7e0ae5bef9d18e/上傳剛才的mrt文件

at 2018-09-04 02:23, Ms.Cheung said: and why this one i used english but show in Chinese?

at 2018-09-04 02:23, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/f8783e6f3df94d49415396ac57b03bff0a0a18d7/image.png

at 2018-09-04 02:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/295c58e2046d24f396ded5c08a43e4d5029d57c3/2018-09-04_10-24-51-Sales_Invoice_-_Google_Chrome.png

at 2018-09-04 02:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c6908f2dbb08535ba1b28429c4e93ec4b27665ff/試試將_Name_Chinese_改為_English

at 2018-09-04 02:36, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/23ea3ea9a30dee5fac6452e831cbb5b81a6a9090/image.png

at 2018-09-04 02:36, Ms.Cheung said: already choose, no pop up screen for edit

at 2018-09-04 02:38, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d76ecb4158cd0565dbc74a797548a38558a44593/這張是報價單，應該去報價單記錄－》自訂報價單_修改

at 2018-09-04 03:05, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/0dfc9c10cd0e0310ca3408f94dca736f0051c0a8/image.png

at 2018-09-04 03:06, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/79f51e3689db4fdf7e305f01ed55109184dfb1db/image.png

at 2018-09-04 03:06, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/293748222b6c5fe974d830bb45a788cfab389e1d/是在這裡儲存？

at 2018-09-04 03:06, Ms.Cheung said: Self editing not work at all

at 2018-09-04 03:23, Ms.Cheung said: where to edit contact person?

at 2018-09-04 03:24, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/ce6613af4abb123a6d771929d4ff134bd17d6d40/image.png

at 2018-09-04 03:24, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/2d5e593472bbbeacfe613f62068d470729124475/image.png

at 2018-09-04 03:24, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/ba0adea9b2f3bb99dfac10caaafa8d0c061811b0/image.png

at 2018-09-04 03:24, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/980f48fba4340b988ba65f37f7b14c0d683d471b/image.png

at 2018-09-04 03:24, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/e78671c5e5cf3b9f5a35730840f56f9801d853e0/image.png

at 2018-09-04 03:24, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/52d4168a417b01217ef11d38bf48bed5b7118b6a/image.png

at 2018-09-04 03:24, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/3f553f25d6d53fec99dca8043d2d1c866fb16aa4/image.png

at 2018-09-04 03:25, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/a5cfe86150a364fbd9a1a5613a9ec42bf57ed87d/擷取.JPG

at 2018-09-04 03:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a0c21445d9640a1f3a9c12281030e2b42f21e4eb/2018-09-04_11-25-58-(Dashboard)_銷售_-_Google_Chrome.png

at 2018-09-04 03:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0996b242736aa953a048eac65bed1577cf3ab4b5/2018-09-04_11-26-22-用戶管理_-_Google_Chrome.png

at 2018-09-04 03:27, Ms.Cheung said: where to change below info

at 2018-09-04 03:27, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/187e22e70de2ba8baa0311846252524a420d05eb/image.png

at 2018-09-04 03:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5f2c66d361bbbadbf5132b868c54bc1095de4591/2018-09-04_11-27-45-公司設定_-_Google_Chrome.png

at 2018-09-04 03:49, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/ee6c570d8a2b4fb228ea245b75a2126b54bf9b96/image.png

at 2018-09-04 03:50, Ms.Cheung said: how to change this cell name

at 2018-09-04 03:51, Support Team said: double click可以修改

at 2018-09-04 03:51, Ms.Cheung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dd846fc5044cb007e6248/v/3eb32b07335088ae3c62a61e65f0fb63a6191eb2/image.png

at 2018-09-04 03:52, Support Team said: {} 的是系統variable，如直接打字，請刪除{} ，不要再{}裡面輸入

2018-09-04-Chat transcript on coweasy.com started on Tuesday,-0930.json

at 2018-09-04 03:29, MR TO said: 試用了幾次,但剛登入不到,停在登入頁沒反應,已試了多次,其中一次等了一會登入了,但用不到

at 2018-09-04 03:29, MR TO said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dfac8fc5044cb00e85a88/v/1e892790e29b38d271da6e908d0321561b5912de/Snap1.jpg

at 2018-09-04 03:29, MR TO said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8dfac8fc5044cb00e85a88/v/22d8aaafe4198f006702db109bd847c611be42f4/Snap2.jpg

at 2018-09-04 03:34, Support Team said: 看你剛才第一張截圖，應該是未能載入全部文件，請問現在使用有沒有問題？

at 2018-09-04 03:34, MR TO said: 現在成功登入了

2018-09-04-Chat transcript on coweasy.com started on Tuesday,-0931.json

at 2018-09-04 04:58, Kathy said: 我想印全年TRANSACTION JOURNAL, 如何印

at 2018-09-04 04:59, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ad21d82487bf355d33a1b68c476b9d47d98ff2ff/2018-09-04_12-59-28-(Main_Page)_Sales_-_Google_Chrome.png

2018-09-04-Chat transcript on coweasy.com started on Tuesday,-0932.json

at 2018-09-04 05:44, Howard Wong said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8e1b0afc5044cb00c7fa75/v/ed2edc11e7883b573b455c105859f9c0d49d542a/image.png

at 2018-09-04 05:45, Howard Wong said: hello,how to change those area?

at 2018-09-04 05:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/381bfdf378c15fdf90d77a2e33ef2cde975474c1/17_48-銷售.png

at 2018-09-04 05:45, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/fbe072387c4e00b08689619ec3330c53b5cb870a/18_00-銷售（出貨）.png

at 2018-09-04 05:46, Support Team said: 發票記錄－》自訂發票

at 2018-09-04 05:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/723886885a663d65efeb664b820d1a0e2ae8363b/18_12-自訂發票.png

at 2018-09-04 05:46, Support Team said: 修改模板，再按編輯

at 2018-09-04 05:47, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/144c9fea0456507d790ff9b41726a2ad9db05e6e/2018-09-04_13-47-08-Sales_Invoice_-_Google_Chrome.png

at 2018-09-04 05:47, Support Team said: 在這裡可以修改欄位位置闊度

at 2018-09-04 05:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1e40ac2b15c2fa613f6049a19bffc84d5363c3bb/20_01-Sales_Invoice.png

at 2018-09-04 05:48, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b5e74e38d0f851f1ee2569e979ff8d5dd6b4004e/21_19-自訂發票.png

at 2018-09-04 05:48, Support Team said: 修改模板後，按圓形按鈕的File，Save as...，save report as儲存mrt文件到你的電腦

at 2018-09-04 05:48, Howard Wong said: 在這裡可以修改欄位位置闊度<-- how? and I want different text, how to edit?

at 2018-09-04 05:49, Support Team said: double click 可以修改

at 2018-09-04 05:50, Howard Wong said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8e1b0afc5044cb00c7fa75/v/f469a045ec21e35d7f6fcd1ce840d5d980f1ee49/image.png

at 2018-09-04 05:50, Howard Wong said: and then?

at 2018-09-04 05:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d1bc5bc5f9f49beeeaff4bf3454f9f6c565b029e/image.png

at 2018-09-04 05:51, Support Team said: 拉動可調闊度

at 2018-09-04 05:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/40b740bd399e5885700f18a8c4e7e1e2c061b24c/2018-09-04_13-50-44-Sales_Invoice_-_Google_Chrome.png

at 2018-09-04 05:52, Support Team said: Expression 這裡輸入文字，直接輸入文字請刪除 {}，不要在 {} 裡面輸入

at 2018-09-04 05:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d583c2a79915c8baaf6d22cb165da94413dc95b5/20_01-Sales_Invoice.png

at 2018-09-04 05:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9e5008e9a8f07b1a85f68de4b699cb5fb5a987f5/20_25-Sales_Invoice.png

at 2018-09-04 05:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5705c473c568041247bc7a73d87de72e66131d4f/21_19-自訂發票.png

at 2018-09-04 05:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1d06c48ec820c384e5c8e2745a1fd6da6e2893fe/21_30-自訂發票.png

at 2018-09-04 05:53, Support Team said: 修改模板後，按圓形按鈕的File，Save as...，save report as儲存mrt文件到你的電腦選擇需要上傳的位置，上傳剛才的mrt文件，這樣系統會更新該模板

at 2018-09-04 05:59, Howard Wong said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8e1b0afc5044cb00c7fa75/v/25e2e3fe07971effdbcede7f0be58cf877547931/image.png

at 2018-09-04 05:59, Howard Wong said: how to fix?

at 2018-09-04 05:59, Support Team said: warning可以不理，沒有error就可以

at 2018-09-04 06:00, Howard Wong said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8e1b0afc5044cb00c7fa75/v/55780c7553089b1b42f662b4640d0ae6fcfddeec/image.png

at 2018-09-04 06:00, Howard Wong said: how to change fro discount % to show in dollars?

at 2018-09-04 06:03, Support Team said: 需要修改算式為 {Inventory.Discount /100 * Inventory.Price }

at 2018-09-04 06:03, Support Team said: 這是每件扣件的金額

2018-09-04-Chat transcript on coweasy.com started on Tuesday,-0933.json

at 2018-09-04 07:34, MR TO said: 你好，請問同一間公司,有2部車輛,分別把2張報價單,分別輸入了2個不同車牌及底盤在送貨資料,但請問我在那裡可以用公司名,便能查出這間公司有以上2部車及有以上2張報價單?

at 2018-09-04 07:35, Support Team said: 公司, 是指你的客戶？

at 2018-09-04 07:35, MR TO said: 對

at 2018-09-04 07:36, MR TO said: 我在這裡打China Industrial Securities,什麼都沒有

at 2018-09-04 07:38, MR TO said: 但我用這個客戶China Industrial Securities 分別開了2張報價單,2張單送貨地址都輸入了不同車牌

at 2018-09-04 07:40, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e1931a624da244d4fabcc4ba4e9c120baeeca730/2018-09-04_15-40-31-(主頁)_銷售_-_Google_Chrome.png

at 2018-09-04 07:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/637850b2e76faea39e831de0802e942a77d0a992/2018-09-04_15-40-51-未完成銷售訂單_-_Google_Chrome.png

at 2018-09-04 07:42, Support Team said: 試試在未完成銷售訂單，客戶由至選同一個客戶來搜尋

at 2018-09-04 07:46, MR TO said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8e2818fc5044cb00c5bf85/v/a4e4cc27b59377fdfa3ae056f19441d4fe2ebb73/Snap4.jpg

at 2018-09-04 07:46, MR TO said: 沒有

at 2018-09-04 07:46, MR TO said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8e2818fc5044cb00c5bf85/v/17f455ab794fea69b0188947b56938f1c9de0b7a/Snap3.jpg

at 2018-09-04 07:46, Support Team said: 試試日期選大一些範圍

2018-09-04-Chat transcript on coweasy.com started on Tuesday,-0934.json

at 2018-09-04 09:20, MR TO said: HI!我用China Industrial Securities查找,只有這個明細錶,沒有分開單張報價單及沒有全部送貨資(即是這間公司全部車資料),

at 2018-09-04 09:20, MR TO said: 請問有沒有其他查找方法?

at 2018-09-04 09:20, MR TO said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8e4590fc5044cb00392b0d/v/296fd071dcf1ea0966d3cb5bb51dfc1afe7b69aa/Snap5.jpg

at 2018-09-04 09:21, Support Team said: 試試在報價單記錄搜尋

2018-09-04-Chat transcript on coweasy.com started on Tuesday,-0935.json

at 2018-09-04 09:22, Doris said: 想問INVOICE

at 2018-09-04 09:23, Doris said: 我係INVOICE入面加左ACCOUNTS ROW之後

at 2018-09-04 09:23, Doris said: 入面個D PRODUCT ITEM唔見左

at 2018-09-04 09:23, Doris said: 點SHOW返出黎?

at 2018-09-04 09:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6554e9ba748eafb5a8e47947b386ef4c8be90241/image.png

at 2018-09-04 09:25, Support Team said: 試試展開有沒有

at 2018-09-04 09:27, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/85e0c55c73bc92d05ecc8dfd96aba891314f1690/image.png

at 2018-09-04 09:27, Support Team said: 另外，如有庫存，請不要直接在科目這行輸入金額只有沒有庫存的才在這直接輸入

2018-09-05-Chat transcript on coweasy.com started on Wednesda-0936.json

at 2018-09-05 03:21, Eliza Yuan said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8f35424b2761986917a91c/v/6072804fe2df27bc8bd0d98a6055df922d43439a/图片.png

at 2018-09-05 03:21, Eliza Yuan said: 你好，请问供应商编码怎么会错误了呢

at 2018-09-05 03:26, Support Team said: 請問你是在哪裡輸入供應商資料？

at 2018-09-05 03:27, Eliza Yuan said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b8f35424b2761986917a91c/v/5514ea691e3f9d4936e2a2f7d01eda4bffbe60b3/图片.png

at 2018-09-05 03:27, Eliza Yuan said: EXCEL 手工汇入的

at 2018-09-05 03:32, Support Team said: 這裡匯入的是採購單資料，只填寫供應商編號，本會更改供應商名稱等資料

at 2018-09-05 03:33, Support Team said: 不會更改供應商名稱等資料

2018-09-05-Chat transcript on coweasy.com started on Wednesda-0937.json

at 2018-09-05 04:10, Doris said: invoice可唔可以set埋bank details

at 2018-09-05 04:11, Support Team said: 可以在說明位填寫在pdf顯示

2018-09-05-Chat transcript on coweasy.com started on Wednesda-0938.json

at 2018-09-05 05:54, Doris said: 想問INVOICE想加埋BANK DETAILS

at 2018-09-05 05:55, Doris said: 可以係邊度加

at 2018-09-05 06:00, Support Team said: 可以在說明位1填寫

at 2018-09-05 06:18, Doris said: 每次都要自己加

at 2018-09-05 06:20, Support Team said: 當然不需要

at 2018-09-05 06:20, Support Team said: 當你在說明為輸入銀行資料後，下次出發票時，這些資料會顯示在這裏

at 2018-09-05 06:29, Doris said: 說明位一係邊?

at 2018-09-05 06:29, Doris said: INVOICE入面?

at 2018-09-05 06:30, Support Team said: Yes, at bottom of the page

at 2018-09-05 06:30, Support Team said: Description 1

at 2018-09-05 06:30, Support Team said: Description 2

at 2018-09-05 06:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/55cbff4d2fb602c88303b68aaa16d5b424d599a3/2018-09-05_14-30-52-銷售（出貨）_-_Google_Chrome.png

at 2018-09-05 06:32, Doris said: 可唔可以係公司資料度加

at 2018-09-05 06:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/48d7f3d939318edd47459ed0b2e27b0cc743e426/發票記錄

at 2018-09-05 06:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/365d4a73a566a0523c4b687b85d7f64479ffa0d8/自訂發票

at 2018-09-05 06:33, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/89f3894742ae9d771a8c95f022bb1a11c565606f/修改模板，編輯

at 2018-09-05 06:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bbcf03dbd8e31db71bc7d3f3fbe799d205bb547f/在自訂發票裡增加固定的文字

at 2018-09-05 06:35, Support Team said: 公司設定沒有這樣資料設定

at 2018-09-05 06:36, Support Team said: 可以試試在自訂發票裡增加

at 2018-09-05 06:39, Doris said: 想問公司資料有PAYPAL RECEIVE ACCTOUNT

at 2018-09-05 06:39, Doris said: 有咩作姅

at 2018-09-05 06:39, Doris said: 用

at 2018-09-05 06:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/036c78c23848a3259755d22e03cb79f51cc29ab4/這裡如輸入了PayPal_的登入帳戶，收款人名稱，和收款的銀行科目

at 2018-09-05 06:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/afaba7da403eba0cc07136de6b82e776d0448ce9/在發票－》電郵發票

at 2018-09-05 06:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/05fa646ecf6cca772c013ea858dd9275bcfdfdb9/這裡會自動加上連結，客戶如經連結在PayPal付款，PayPal返回收款資料後，系統會自動產生收款，這樣用戶可以省卻輸入收款這個步驟

2018-09-05-Chat transcript on coweasy.com started on Wednesda-0939.json

at 2018-09-05 09:49, EVENING STAR said: 發票編號已使用！

at 2018-09-05 09:50, EVENING STAR said: 開不到單

at 2018-09-05 09:51, Support Team said: 發票編號是不能重複的

2018-09-06-Chat transcript on coweasy.com started on Thursday-0942.json

at 2018-09-06 03:26, Co Sec said: 邊度可直接search invoice

at 2018-09-06 03:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c80aa6fac9898a402556fb8d2d90faee6220c1d6/image.png

2018-09-06-Chat transcript on coweasy.com started on Thursday-0943.json

at 2018-09-06 03:21, Tammy said: 你好, 我有一些公司的支出想入到cowEasy系統, 應如何做

at 2018-09-06 03:23, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e9fa765a6f04815226afb727c1c91e6703099fa8/可以在其他會計輸入_-_會計人員輸入

at 2018-09-06 03:23, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f477fcd597e67e2f779d900009c6324f7a6f1edd/image.png

at 2018-09-06 03:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5b388d6fa18ec4edefd3b6394fc9cd1e75b5b86b/月結單輸入也可以

at 2018-09-06 03:27, Tammy said: 當中有些單是老闆先支付的, 是否用董事代支輸入

at 2018-09-06 03:28, Support Team said: 也可以的

at 2018-09-06 03:29, Tammy said: 借方是什麼意思

at 2018-09-06 03:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fc556bf1f7693f66077ea4b39518963e87f9b4d/如不熟悉會計，可以使用非會計人員輸入

at 2018-09-06 03:34, Tammy said: 如何可以睇返之前的記錄

at 2018-09-06 03:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/203647f73f35e0ad520cdcced947e3ef146e05e9/image.png

at 2018-09-06 04:01, Tammy said: 傳票編號是否指收據號碼?

at 2018-09-06 04:04, Support Team said: 傳票編號是這個交易在系統裡的編號，對方給你的收據號碼可以在說明或備註欄輸入以供參考

at 2018-09-06 04:05, Tammy said: 即傳票編號是系統每次自動出的是嗎

at 2018-09-06 04:08, Support Team said: 可以使用系統自動產生的編號，用戶也可以修改編號，編號不重複使用就可以

at 2018-09-06 04:19, Tammy said: 如果是用公司戶口支付的費用, 又應該點用

at 2018-09-06 04:19, Support Team said: 可以直接在月接單輸入

at 2018-09-06 04:25, Tammy said: 是指銀行完事單輸入嗎

at 2018-09-06 04:25, Support Team said: 銀行月結單輸入

2018-09-06-Chat transcript on coweasy.com started on Thursday-0944.json

at 2018-09-06 03:51, Richard Man said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b90935b4b27619869f0c94b/v/bd95b7e5d00f00735588f6d1f7276b3f97f05b47/image.png

at 2018-09-06 03:51, Richard Man said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b90935b4b27619869f0c94b/v/4932093b8999ebf0a7ee6d66e0ca3ed374173328/image.png

at 2018-09-06 03:53, Richard Man said: why result in "supplier ledger" and "purchase by day/month" is different for the same period called?

at 2018-09-06 04:08, Support Team said: 經技術團隊查看後，不是系統本身的報表問題，而是應用上在不同的模組輸入紀錄才有不同的報表顯示相關的搜尋結果，所以如想進一步查詢，請參加在線支援服務才能提供，謝謝

2018-09-06-Chat transcript on coweasy.com started on Thursday-0947.json

at 2018-09-06 07:40, account@emayglobal.com said: As one of our customer have many stores

at 2018-09-06 07:41, account@emayglobal.com said: and we need to delivery the stock to their store

at 2018-09-06 07:41, account@emayglobal.com said: please kindly advise how to handle one customer have more than one delivery address?

at 2018-09-06 07:44, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c47a2dd8db78c345900b80eb9dffbb88a2f79b8b/新的發票可以使用已儲存發票的同一客戶的送貨地址記錄

at 2018-09-06 07:49, account@emayglobal.com said: how to set it

at 2018-09-06 07:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/659a218a18abb5d1e43323707d5c7d0f3db9b9fc/發票儲存後，之後的新單就可以使用

2018-09-10-Chat transcript on coweasy.com started on Monday, -0949.json

at 2018-09-10 02:10, Cheng said: 無法save

at 2018-09-10 02:13, Cheng said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b95d2224b27619869d5449f/v/5c6c6a8796c2ff0f0def0926c19f11347b1db969/fsdf.docx

at 2018-09-10 02:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/22d21017fd1fc682c1a55652ae8a745bf22748ef/請選取紅框的一欄的戶口

at 2018-09-10 02:31, Cheng said: 這個選什麼?

at 2018-09-10 02:34, Support Team said: 請選取你想代支/代付員工的名字及戶口

2018-09-10-Chat transcript on coweasy.com started on Monday, -0951.json

at 2018-09-10 07:48, Doris said: TRANFER LOCATION既DELIVERY NOTE

at 2018-09-10 07:48, Doris said: COMPANY LOGO想改細一點

at 2018-09-10 07:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d533f03b8c4025882cd48fc16156b1a967f1e43f/2018-09-10_15-48-58-庫存轉倉_-_Google_Chrome.png

at 2018-09-10 07:49, Doris said: 點改

at 2018-09-10 07:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5ec5d691548db9a3c78739beab41a308866f8c0f/2018-09-10_15-49-06-紀錄_庫存轉倉_-_Google_Chrome.png

at 2018-09-10 07:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ecd527ba2a550f343f8d94a67abdb4b69e62341e/2018-09-10_15-49-15-自訂送貨單_(庫存轉倉)_-_Google_Chrome.png

at 2018-09-10 07:49, Support Team said: 在這裡改模板

at 2018-09-10 07:50, Doris said: LOGO想改細一點

at 2018-09-10 07:50, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0f55e5936f0b36ea1d025e72d903cb5a79b92d76/report_tree_選_image1

at 2018-09-10 07:51, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e62937e7361703d4a4627178a4141acd5e058bed/properties_這裡改width_height

2018-09-10-Chat transcript on coweasy.com started on Monday, -0952.json

at 2018-09-10 07:15, Sonia Yuen said: 想問下點樣可以check到每款貨品的庫存的入貨出貨紀錄? 因為發現庫存的數量不對

at 2018-09-10 07:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5067c7ead41a7311d324f1fda9b0bb6ad5f4b95d/庫存流量報表

at 2018-09-10 07:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e4477c16572261dc99ccc0a368924701094d06fc/庫存的_由_至_都選同一個產品

at 2018-09-10 07:19, Sonia Yuen said: Thank you!

2018-09-10-Chat transcript on coweasy.com started on Monday, -0953.json

at 2018-09-10 09:26, Doris said: P & L可以係邊度PRINT

at 2018-09-10 09:30, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2d0acecc967df9cc3f3271da5715cff15a66e8e7/2018-09-10_17-30-29-(主頁)_銷售_-_Google_Chrome.png

at 2018-09-10 09:30, Support Team said: 損益表

at 2018-09-10 09:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1b7aa26883d6ae30c96936a3f180d3f8fc6e1d86/Income_Statement

at 2018-09-10 09:45, Doris said: BALANCE SHEET

at 2018-09-10 09:46, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5cb0a7a7e875ff5379cc3439e67796ed2f890089/2018-09-10_17-46-01-(Main_Page)_Sales_-_Google_Chrome.png

2018-09-11-Chat transcript on coweasy.com started on Tuesday,-0954.json

at 2018-09-11 02:10, Support Team said: 請問需要我幫手嗎?

at 2018-09-11 02:11, Sonia Yuen said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b97214c4b276198697f3796/v/2be4eb91bafe2378e53f882bc8850922169044fb/image.png

at 2018-09-11 02:12, Sonia Yuen said: 請問點樣改初始數量既庫存數?

at 2018-09-11 02:12, Sonia Yuen said: -7024件個個

at 2018-09-11 02:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4489489542b4664ee4d5c4e8c4bfd1334e45096d/這裡輸入初始餘額

at 2018-09-11 02:17, Sonia Yuen said: 要整個excel表輸入嗎?

at 2018-09-11 02:19, Sonia Yuen said: 見唔到有upload excel表的位置

at 2018-09-11 02:29, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ed8ede01aa231303251fe5aa1f7314d9e4a48550/excel需要使用庫存資料匯出匯入，初始餘額在excel最後一欄

at 2018-09-11 02:33, Sonia Yuen said: OK..咁格式是否一定要跟你們Inventory的格式?

at 2018-09-11 02:33, Support Team said: 是的

at 2018-09-11 02:34, Support Team said: 用戶可以先匯出excel，再在excel裡輸入

2018-09-12-Chat transcript on coweasy.com started on Wednesda-0958.json

at 2018-09-12 08:03, Doris said: DELIVERY NOTE可唔可SHOW埋FROM WHICH

at 2018-09-12 08:04, Doris said: LOCATION TO WHICH LOCATION

at 2018-09-12 08:06, Support Team said: 好的，已轉向開發的同事反映

at 2018-09-12 08:07, Doris said: 本身係SHOW唔到?

at 2018-09-12 08:27, Support Team said: 這張表單本身沒有顯示這2欄，只顯示送貨地址，暫時可將這2欄複製到送貨地址裡之後同事新增這2欄後通知你

2018-09-12-Chat transcript on coweasy.com started on Wednesda-0959.json

at 2018-09-12 09:12, account@emayglobal.com said: Please kindly advise how to add the shipping cost into to the cost for each item?

at 2018-09-12 09:21, Support Team said: do you mean, you originally already calculated the shipping cost for each item, then you need to add into each item?

at 2018-09-12 09:21, account@emayglobal.com said: yes

at 2018-09-12 09:22, account@emayglobal.com said: for example, $100 shipping cost for 100 pcs stock

at 2018-09-12 09:22, account@emayglobal.com said: each stock is $9

at 2018-09-12 09:23, account@emayglobal.com said: i need to add the HK$1 shipping cost to each item, let the each item cost HK$10

at 2018-09-12 09:31, Support Team said: 我明白你的意思，關於這個需求的協助，我希望可盡量提一個方法，讓你參考一下

at 2018-09-12 09:36, Support Team said: 你可嘗試把運輸費設置為一個庫存，當選擇貨物採購時，之後也選擇這個運輸費的庫存，同時也建立並選擇一個項目，之後在項目報表查看該次採購紀錄的貨物整體成本

at 2018-09-12 09:45, account@emayglobal.com said: how about the COGS in Balance Sheet

at 2018-09-12 09:46, account@emayglobal.com said: do you have some screen capture for the case

at 2018-09-12 09:47, Support Team said: The shipping cost recorded as purchase in nature under COGS in PL Account

at 2018-09-12 09:48, account@emayglobal.com said: i mean the shipping cost will include in the inventory in Balance sheet

at 2018-09-12 10:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0d8cf2c0898f435764459856605f2d8ca4ace5fe/2018-09-12_18-22-22-採購單（收貨）_-_Google_Chrome.png

at 2018-09-12 10:25, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/060b46e8f0b439344bbca20c0c43999591e22e72/2018-09-12_18-23-15-工程分析_-_Google_Chrome.png

2018-09-13-Chat transcript on coweasy.com started on Thursday-0961.json

at 2018-09-13 03:20, account@emayglobal.com said: for the case yesterday

at 2018-09-13 03:21, account@emayglobal.com said: can you provide some screen capture to me

at 2018-09-13 03:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e9a3db743ccea8d1ed47b260f15bcf2edf1e2909/image.png

at 2018-09-13 03:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/05f5a16344ed830397ee7eee0530d7ef45097b29/image.png

at 2018-09-13 03:25, Support Team said: 這樣只能每個產品分別用工程在採購輸入，在工程報表查看總共的成本

2018-09-13-Chat transcript on coweasy.com started on Thursday-0963.json

at 2018-09-13 06:57, Link-Pro CPA Limited said: 怎么入分录的

at 2018-09-13 07:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3830499e45a19ab4e1af70ce8eea2f92da49474b/-01-53-(主頁)_會計.png

at 2018-09-13 07:01, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4e96410a8ce0671f13c2b1f29eda405a83bea51/-02-36-(主頁)_會計.png

at 2018-09-13 07:02, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ae6f2bcd84f60485609f1e9771e5a90929ae6fda/這裡可以按_借方貸方_直接輸入

2018-09-13-Chat transcript on coweasy.com started on Thursday-0966.json

at 2018-09-13 09:48, Doris said: 想問INVOICE既DELIVERY DATE可唔可以唔SHOW

at 2018-09-13 09:49, Support Team said: 你指出pdf不顯示？

at 2018-09-13 09:49, Doris said: YES YES

at 2018-09-13 09:49, Support Team said: 可以在自訂發票裡刪除欄位

at 2018-09-13 09:50, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3cbaf8c46d622d4ce53aca2d6ce9231b2c56a4c0/18_12-自訂發票.png

at 2018-09-13 09:50, Support Team said: 你有沒有試過在這裡入去修改模板？

at 2018-09-13 09:51, Doris said: 有呀

at 2018-09-13 09:51, Support Team said: 入到去，選擇不需要的欄位，鍵盤按 Delete就可以刪除

2018-09-17-Chat transcript on coweasy.com started on Monday, -0971.json

at 2018-09-17 07:16, Doris said: 點解開INVOICE時 DEFAULT左SALES ACCOUNT

at 2018-09-17 07:16, Doris said: SAVE後

at 2018-09-17 07:17, Doris said: 佢會轉返另一個ACCOUNT

at 2018-09-17 07:17, Doris said: 我要點樣設定?

at 2018-09-17 07:20, Support Team said: 請問你的invoice是否有輸入庫存? 還是只輸入金額?

at 2018-09-17 07:20, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a845fc76dcd5488c6ca5ed2f2419dc9780264d89/2018-09-17_15-19-13-庫存_-_Google_Chrome.png

at 2018-09-17 07:25, Support Team said: 如果有揀到庫存,庫存登記有揀到預設銷售科目,發票便會出相應的科目.

2018-09-17-Chat transcript on coweasy.com started on Monday, -0972.json

at 2018-09-17 09:01, Cece Kwan said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5b9f6ce519610bcdc4d2b2f5/v/512b175ec1a6678762a2d1968528e87b291d22a6/image.png

at 2018-09-17 09:01, Cece Kwan said: 請問呢個係有咩用

at 2018-09-17 09:02, Support Team said: 主要是管理工程分析用途

at 2018-09-17 09:04, Support Team said: 如輸入採購或發票記錄時,選擇了相關工程項目,用戶之後可閱覽該工程分析報表

2018-09-18-Chat transcript on coweasy.com started on Tuesday,-0973.json

at 2018-09-18 03:23, Herbert said: i have a question

at 2018-09-18 03:24, Support Team said: 請問

at 2018-09-18 03:25, Herbert said: For foreign currency, how can i adjust the amount at the year end?

at 2018-09-18 03:25, Herbert said: for example, local currency in coweasy in HKD. One of the account is in EUR

at 2018-09-18 03:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b45913183a68b02c56adf17d7afa64726f22b75e/-01-53-(主頁)_會計.png

at 2018-09-18 03:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e24f4f89e581344db37d70daaca382f4881df4fd/-02-36-(主頁)_會計.png

at 2018-09-18 03:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f4b4bdb9fb70a14c036f1ff8cf8dbbd44d6ffc82/-03-59-會計人員輸入.png

at 2018-09-18 03:26, Herbert said: At the end year, i have EUR 2,000 (using 8.5 rate) = it shows HKD 17,000

at 2018-09-18 03:27, Herbert said: how to adjust to EUR 2,000 with HKD 18,000

at 2018-09-18 03:27, Support Team said: 可以在 other entries -> accountant input 直接用 debit credit 輸入

at 2018-09-18 03:28, Herbert said: i tried, it will effect my EUR

at 2018-09-18 03:28, Herbert said: i want to change HKD 17,000 to HKD 18,000 and my EUR 2,000 remain the same. It doesn't work

at 2018-09-18 03:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b8999e4ea276f98ba489a7fc59081b33031702a5/Exchange_Difference.png

at 2018-09-18 03:39, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f897b5f8c18bc2d9780e8ec1787dde6d63a4b863/GL

2018-09-18-Chat transcript on coweasy.com started on Tuesday,-0974.json

at 2018-09-18 04:49, Doris said: ACCESS RIGHT個度

at 2018-09-18 04:49, Doris said: DUPLICATE TICK左有咩用

at 2018-09-18 04:52, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a6f11a76655745ec1ed7429ce74567a291c90dec/可以複製然後新增發票_報價單等單據，或者客戶_庫存等資料

2018-09-18-Chat transcript on coweasy.com started on Tuesday,-0975.json

at 2018-09-18 05:42, tonie.wong@emayglobal.com said: HI,如果0 元的PO 如何做PURCHASE RETURN?

at 2018-09-18 05:46, Support Team said: 你可以新增一張採購單,數量輸入負數便可

2018-09-19-Chat transcript on coweasy.com started on Wednesda-0977.json

at 2018-09-19 03:29, Support Team said: 請問需要我幫手嗎?

at 2018-09-19 03:29, Doris said: 想問FINANCIALＹＥＡＲ點ＳＥＴＴＩＮＧ

at 2018-09-19 03:38, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/220aebb7e67bbf8a29862c52a40362d23408716d/image.png

2018-09-19-Chat transcript on coweasy.com started on Wednesda-0979.json

at 2018-09-19 04:19, Kelvin Chung said: 您好，我想查詢下Stock 裏面的package是否有改動過設定？之前會自動計算包含產品的庫存，但而家好似唔得

at 2018-09-19 04:22, Kelvin Chung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ba1c94bdf950add30f642e8/v/6fb5ac153e39f6efc61916ad1d59a1a6600d3de8/image.png

at 2018-09-19 04:22, Kelvin Chung said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ba1c94bdf950add30f642e8/v/2d12e06316e05b84212e444bad9b982c13968d40/image.png

at 2018-09-19 04:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/329f0913ea05ef840a7a2cd41f77c414f9cb4f46/這裡按確定後，

at 2018-09-19 04:31, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9293af6b60ae7ac981d725d628a8d54716a871df/出現下面2行？

at 2018-09-19 04:35, Kelvin Chung said: 左邊係實時Stock record, 個貼順序前後調轉。

at 2018-09-19 04:36, Kelvin Chung said: POS畫面入Package 包括DP001, DP002, 兩者均有貨，但POS會prompt 無貨warning

at 2018-09-19 04:38, Kelvin Chung said: [出現下面2行] 下面兩行純按出model 對比參考實際有貨但提示無貨

at 2018-09-19 04:50, Support Team said: 現階段的數量提示是沒有以組合的內容數量計算,這點已反映給閞發部門.待定期優化後, 再通知你

at 2018-09-19 05:01, Kelvin Chung said: 但早前(大概上個月初至中)設定時，相關組合有計算功能存在的哦

at 2018-09-19 05:05, Kelvin Chung said: 因為當時設定時也有不同Project/Shop location, 在決定做組合前我們驗證過如果其中一款無貨，也有相關提示，因為測試時候曾經因為location問題放錯而發現的。

at 2018-09-19 05:15, Support Team said: 只有個別的產品有, 組合是沒有的

2018-09-19-Chat transcript on coweasy.com started on Wednesda-0980.json

at 2018-09-19 04:20, Desmond Lam said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ba1cb32df950add301710c1/v/04b566aa9900cad899dbd633a63765ac9034522c/image.png

at 2018-09-19 04:20, Desmond Lam said: 請問如何改？

at 2018-09-19 04:22, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f89f9865c04e5e78efdc3f870e3fd349ab3a97b7/image.png

at 2018-09-19 04:23, Desmond Lam said: 然後呢？

at 2018-09-19 04:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/98651d25b358260deaa3ff3e2e8ce0bfa0f884f4/Decimal_Digits

at 2018-09-19 04:32, Desmond Lam said: 試過很多次，不行

at 2018-09-19 04:32, Desmond Lam said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ba1cb32df950add301710c1/v/d3afe15f3a11eee34e9bae219c9984e01e6368a5/image.png

at 2018-09-19 04:33, Desmond Lam said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ba1cb32df950add301710c1/v/4657fcd804447ebfa61042b5706f7e122b1f5ff0/image.png

at 2018-09-19 04:41, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e2199628338e0c5f6fc3317a85a9d793198716fa/這裡個TYPE_是否DECIMAL_

at 2018-09-19 04:54, Desmond Lam said: Decimal 和 Decimal Nullable 有什麼分別？

at 2018-09-19 04:55, Desmond Lam said: 如何設定橫向？

at 2018-09-19 04:58, Desmond Lam said: 呀，我知如何設橫向了，謝謝！

at 2018-09-19 04:59, Support Team said: 只用DECIMAL 便可以,因為數量最少為0(有一個位)

2018-09-19-Chat transcript on coweasy.com started on Wednesda-0981.json

at 2018-09-19 05:53, Desmond Lam said: 如果鎖定不讓同事隨意改invoice number 格式？

at 2018-09-19 06:01, Desmond Lam said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ba1e0fcdf950add3048390e/v/9e089663e463efa022363a6a82d519de64b80451/image.png

at 2018-09-19 06:01, Desmond Lam said: why they are not align?

at 2018-09-19 06:06, Support Team said: 發票編號是不能鎖定不讓同事修改的

at 2018-09-19 06:07, Desmond Lam said: 有時有個小tick

at 2018-09-19 06:07, Desmond Lam said: 有時無

at 2018-09-19 06:07, Desmond Lam said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ba1e0fcdf950add3048390e/v/943b2299b7114313da5fe9a42b2019b3a05cbb7f/image.png

at 2018-09-19 06:07, Desmond Lam said: 如何定有千位敝號，但無小數點位？

at 2018-09-19 06:08, Support Team said: group size 設為3

at 2018-09-19 06:13, Desmond Lam said: 如何自動4捨5入？

at 2018-09-19 06:19, Desmond Lam said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ba1e0fcdf950add3048390e/v/8116f7c2c35354df5b0e3de187676968d1560461/image.png

at 2018-09-19 06:20, Desmond Lam said: 在數量後加單位，就又變很多000000，如果單位也改decimal，就不能顯示

at 2018-09-19 06:22, Desmond Lam said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ba1e0fcdf950add3048390e/v/1ccb7f94b755bd7f75504497769fa8a74eee4114/image.png

at 2018-09-19 06:22, Desmond Lam said: 單位應設什麼？

2018-09-20-Chat transcript on coweasy.com started on Thursday-0985.json

at 2018-09-20 02:31, Accounting said: morning, where I can find chart of account?

at 2018-09-20 02:31, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/021e3b885b63d432bd51dac1b28e2bf33ca9ac0d/53_50-(主頁)_會計.png

at 2018-09-20 02:32, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/889161a7989feb9c66f3e2436d1de1f82a143025/2018-09-20_10-32-13-(Main_Page)_Accounting_-_Google_Chrome.png

at 2018-09-20 03:46, Accounting said: morning, how to make a sales deposit journal?

at 2018-09-20 03:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/43b9f0251ac7855a6f41d395b752f5c57d03bf3d/Invoice_-_Deposit_Receipt_Procedures.docx

at 2018-09-20 03:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5c289a4e5696122f9e85f3392d263c630f588b1f/Invoice_-_Deposit_Receipt_Procedures.pdf

at 2018-09-20 03:47, Support Team said: 請參考PDF

2018-09-20-Chat transcript on coweasy.com started on Thursday-0986.json

at 2018-09-20 05:26, Stella Wong said: I would like to cancel the order Master Data Migration and transaction date Migation which paid in total 1600 and migrate to order invoice preparation 1800, is it possible

at 2018-09-20 05:42, Support Team said: As the order is completed, and didn't happen before, it's quite hard to reverse

at 2018-09-20 05:49, Stella Wong said: order not completed until now

2018-09-20-Chat transcript on coweasy.com started on Thursday-0988.json

at 2018-09-20 06:42, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/9c54e3fdc6cd9f99a0915ee2058e991785db039b/不要選「按日期」，選了按日期，編號會跟日期產生

at 2018-09-20 06:46, info.boliangroup@gmail.com said: not letting me uncheck

at 2018-09-20 06:49, Support Team said: 只有Admin 才可以收改

2018-09-20-Chat transcript on coweasy.com started on Thursday-0989.json

at 2018-09-20 07:39, Alice said: 你好!可否將報價單的單號比如20180166和20180167是同一公司統一轉為一張發票出?

at 2018-09-20 07:40, Alice said: 如可以應怎樣轉?

at 2018-09-20 07:43, Support Team said: 你現在是想兩個INVOICE NO 在同一張單出嗎?

at 2018-09-20 07:44, Alice said: 是兩個Quotation no在同一張invoice出

at 2018-09-20 07:46, Support Team said: 你只需將下一張QUOTATION 按MERGE INVOICE 便可

at 2018-09-20 07:48, Alice said: 兩張就能統一

at 2018-09-20 07:48, Support Team said: 是

at 2018-09-20 07:48, Alice said: 在那裡按MERGE INVOICE

at 2018-09-20 07:51, Support Team said: 按上方"轉至發票"

at 2018-09-20 07:52, Support Team said: 下一出現頁面會出現QUOTATION LIST, 按你想選擇的QUOTATION 號碼便可

at 2018-09-20 07:55, Support Team said: 再按左下方"繼續"便可

2018-09-21-Chat transcript on coweasy.com started on Friday, -0992.json

at 2018-09-21 03:19, V1536810438754435 said: Hi I attended the seminar last night and would like to subscribe coweasy

at 2018-09-21 03:20, V1536810438754435 said: is it necessary to subscribe in the name of CPA

at 2018-09-21 03:20, V1536810438754435 said: or i can subscribe in the name of my book-keeping services company

at 2018-09-21 03:24, Support Team said: you can write your CPA name and information on the form and upload your copy of BR on the form. If in name of book-keeping services company also need copy of BR.

at 2018-09-21 03:25, V1536810438754435 said: but can i enjoy such offer for CPA firm?

at 2018-09-21 03:32, Support Team said: for the enquire of posting our website in your co's web, I will ask Mr Leung to call you back.

2018-09-21-Chat transcript on coweasy.com started on Friday, -0998.json

at 2018-09-21 08:59, Queenie said: could you please tell me how to close year end

at 2018-09-21 09:00, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5d236303eda1f33e6220d77f020e4b664aee337b/44-53.png

at 2018-09-21 09:01, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b915565bcc7f4255e690de7bab24aba7285f89c4/不需要close，設置凍結日期就可以

at 2018-09-21 09:01, Support Team said: 凍結日期及之前的單據不能修改或刪除

at 2018-09-21 09:04, Queenie said: 咁如果我凍結之后可以解凍再修改嗎??

at 2018-09-21 09:06, Support Team said: 可以的，但做核數會有adjustment需要輸入，通常是做完核數後才設置凍結日期

at 2018-09-21 09:07, Queenie said: 是呀，通常是核數完才設置，但核數通常係下一年既年中，為防入錯，所以先凍結

at 2018-09-21 09:07, Queenie said: 即是話，下一年年中核數后要做adjustment, 可以再解凍上一年再做audit ajdustment 然后再凍結

at 2018-09-21 09:07, Queenie said: 對嗎?

at 2018-09-21 09:08, Support Team said: 是的，這樣也可以，輸入adjustment時才將凍結日期改前，輸入adjustment後再改回凍結日期

at 2018-09-21 09:10, Queenie said: 好的，關於close year end 既問題ok 了，但有另一個問題

at 2018-09-21 09:10, Queenie said: 想問下ledger 係咪一定要show 無transaction 既ledger 出來

at 2018-09-21 09:10, Queenie said: 可以選擇無transaction 既唔show 出來嗎?

at 2018-09-21 09:12, Support Team said: 無transaction 的 ledger是指什麼？

at 2018-09-21 09:13, Queenie said: 整年都無數，無opening bal, 無closing bal, 無movement，但有account code 同account name

at 2018-09-21 09:14, Queenie said: 我downoload ledger時所以account 包括無transaction 既都同時download 咗落來，所以，我只download 有account bal 既

at 2018-09-21 09:14, Queenie said: 我downoload ledger時所有account 包括無transaction 既都同時download 咗落來，所以，我只想download 有account bal 既

at 2018-09-21 09:16, Queenie said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ba4ad07df950add304ae8f9/v/07d2d765453b7c77253841a41040add58b6bee57/image.png

at 2018-09-21 09:16, Queenie said: 我一定要每個有bal 既account 自己選出來嗎?

at 2018-09-21 09:19, Support Team said: 這點已反應給開發同事，同事會定期評估這些要求並優化系統

at 2018-09-21 09:21, Queenie said: 好的，明白

at 2018-09-21 09:22, Queenie said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5ba4ad07df950add304ae8f9/v/b0ecdba42909b70a879aea018aabb98d6b4e5ab9/image.png

at 2018-09-21 09:23, Queenie said: 另外，想問下我呢個ledger 係有opening bal，某幾個月係有movement, 亦有closing bal，但可以刪除中間無movement 既details 嗎?

at 2018-09-21 09:25, Support Team said: 好的，省略中間沒有movement的bf/cf，這點也反映了給同事

at 2018-09-21 09:50, Queenie said: 想請問我地對話係咪唔可以發送到電郵??

at 2018-09-21 09:51, Support Team said: We may send you back this conversation by request

2018-09-26-Chat transcript on coweasy.com started on Wednesda-1001.json

at 2018-09-26 04:32, Alice Tam said: 如何log out?

at 2018-09-26 04:33, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/af91bad37dcbae29aba3713354ebf880c6ae68c5/image.png

at 2018-09-26 04:34, Support Team said: right hand corner you can see 登出

at 2018-09-26 04:34, Alice Tam said: 即是每次必須登出，另一台電腦才能進入嗎？

at 2018-09-26 04:35, Support Team said: YES

2018-09-26-Chat transcript on coweasy.com started on Wednesda-1002.json

at 2018-09-26 08:23, Desmond Lam said: 怎樣確保其它使用者的發票編號格式和順序不會跳？

at 2018-09-26 08:23, Desmond Lam said: 我開Invoice時怎輸入Lot # 和 Serial Number?

at 2018-09-26 08:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/650e9108cd7e3fe283b6cfdf2fc5c8194232564e/refresh後可輸入SN

at 2018-09-26 08:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/32ed28e6c98f8f378feda7e67a1c73ac39b2454d/批號需要先在採購時輸入，發票才能選擇有數量的批號

at 2018-09-26 08:30, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/8579c8d063d6c9e8b29151244487cbfb6f720c6b/在發票儲存前，用戶可以修改編號，系統不會限制用戶修改儲存前的發票編號

2018-09-26-Chat transcript on coweasy.com started on Wednesda-1003.json

at 2018-09-26 07:07, Accounting said: hi, how to make customer deposit?

at 2018-09-26 08:05, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/4430cc40b151f2b31da8d577801afa01b7ce51e0/Invoice_-_Deposit_Receipt_Procedures.pdf

at 2018-09-26 08:11, Accounting said: I have follow it, but after settle receipt, the invoice's customer deposit still show positive figure, not negative figure

at 2018-09-26 08:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6b5b12054977069dc5dfa0b068a3c59d6859241c/發票，按金3000

at 2018-09-26 08:14, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/48de8b20ea72e03d36f142abda30695c18b6b3e7/3000

at 2018-09-26 08:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/d0537b6b39b7c85f8050e7c45b080beb03cb9469/發票，出貨，扣減按金3000

at 2018-09-26 08:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/3268244840daf24f124bd52588873ed4fdf3de61/3000－3000_0

at 2018-09-26 08:18, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f59d60b35df78543fac1e6780787ec9611451ec9/客戶往來報表，

at 2018-09-26 08:18, Support Team said: 請問是哪一步有問題？

at 2018-09-26 08:33, Accounting said: 我問發票總共有3筆數; A+B+C=total,then less deposit = net amount, pls advise how to input?

at 2018-09-26 08:35, Support Team said: 請問發票有沒有賣存貨？

at 2018-09-26 08:37, Accounting said: 我地公司的service company

at 2018-09-26 08:38, Support Team said: 請問 A B C 這三筆數，是哪一筆開始book落收入？

at 2018-09-26 08:39, Accounting said: 3筆都是收入

at 2018-09-26 08:39, Support Team said: 即是不用deposit，全部直接入去收入？

at 2018-09-26 08:40, Support Team said: 例如，剛才給你的例子，收3000元時未有收入，

at 2018-09-26 08:40, Accounting said: 但是我之前有收到客人的訂金

at 2018-09-26 08:41, Support Team said: 第2張發票才book 21600的收入，而應收=21600－3000

at 2018-09-26 08:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/578aebf829cf5a1642b1bebeece026c9e36b971b/剛才例子的ledger，AR18600

at 2018-09-26 08:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0e65c51c9fdd2a75c460ed9a65e3044d0321f092/按金_3000－3000_0

at 2018-09-26 08:43, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b7b51b2423f7c97a5c9c2066e332457d8318e4d9/收入在第2張發票才有21600

at 2018-09-26 08:45, Support Team said: 第一張發票只收deposit，不落收入，第2張才落收入，但扣減deposit，AR只有18600

at 2018-09-26 08:45, Accounting said: 我試過了,在第二張發票,select customer deposit 無顯示有deposit rec'd amount

at 2018-09-26 08:47, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ad186df5f3c2825c32717d518b4b21102368fbc/第2張是這樣輸入？收入21600，按金－3000

at 2018-09-26 08:50, Accounting said: 我想問-3000 是要自己填上去的嗎?

at 2018-09-26 08:51, Support Team said: 是的

2018-09-27-Chat transcript on coweasy.com started on Thursday-1006.json

at 2018-09-27 05:52, fruity.chow@pzh.com.hk said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5bac44f512fede5cbf255bac/v/8a4129d1dae660f8441bf2db2752341ab50bba6f/image.png

at 2018-09-27 05:52, fruity.chow@pzh.com.hk said: 為何不能取消收款??

at 2018-09-27 05:53, Support Team said: 取消需要刪除或廢單

at 2018-09-27 05:57, fruity.chow@pzh.com.hk said: 係咪即係delete成張單?

at 2018-09-27 05:57, Support Team said: 是

2018-09-27-Chat transcript on coweasy.com started on Thursday-1007.json

at 2018-09-27 06:14, Desmond Lam said: 同事怎樣可刪除收款紀錄？

at 2018-09-27 06:15, Desmond Lam said: 怎樣在invoice打批號和serial number？

at 2018-09-27 06:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/0ae2b34fddde9ca600c938be19f76e6b4a30a8c6/在收款紀錄可刪除

at 2018-09-27 06:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/99c6ad824d6e937ba31d0a26f4bd487b5967696c/打開收款後，也可以刪除或廢單

at 2018-09-27 06:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a44bb1e7520fb6f8fef3ddac18098c892355ec17/refresh後可輸入SN

at 2018-09-27 06:17, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bda5bd02f8531ee6838f43faca0d1be34a4e586f/批號需要先在採購時輸入，發票才能選擇有數量的批號

2018-09-27-Chat transcript on coweasy.com started on Thursday-1009.json

at 2018-09-27 07:10, ASTER JOR said: where can I run supplier account list ( by account no, by name) ?

at 2018-09-27 07:16, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/216327c42e6358874674b8f0328d47ad8e3359c4/試試這幾個

at 2018-09-27 07:26, ASTER JOR said: can't see it, zoom in large size

at 2018-09-27 07:27, Support Team said: 按圖片可放大

at 2018-09-27 07:28, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/51196ae22c3c8a993a09f67cb7674eb148085481/也可以right_click圖片，在新分頁開啟圖片

2018-09-27-Chat transcript on coweasy.com started on Thursday-1011.json

at 2018-09-27 07:32, Stella Wong said: How to close the month and year end?

at 2018-09-27 07:33, Support Team said: CowEasy不需要做Posting

at 2018-09-27 07:33, Support Team said: 輸入單據會直接在會計帳裡反映，可以直接查看財務報表

at 2018-09-27 07:34, Stella Wong said: That means the past record can be adjusted any time?

at 2018-09-27 07:34, Support Team said: 是的

at 2018-09-27 07:35, Support Team said: 用戶也可以設置凍結日期

at 2018-09-27 07:35, Support Team said: 凍結日期或之前的單據不能修改或刪除

at 2018-09-27 07:35, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a3b361b749b124654d6ccc8cee2026c60a7841f6/-43-59-公司設定.png

at 2018-09-27 07:35, Stella Wong said: If there has no year end process, how the BS can show the retained profit?

at 2018-09-27 07:37, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/f799343465e80253bcff79f1fd671407bff66b14/image.png

at 2018-09-27 07:37, Support Team said: 在公司設定，設置年結日期，報表會根據年結日期自動處理

at 2018-09-27 07:46, Stella Wong said: Say, the company has multi currency, for example HKD, USD, RMB & EUR where the reporting currency is HKD. I understand can set multi currency. Can it support the exchange rate by month? or just by year?

at 2018-09-27 07:51, Support Team said: 可以在輸入單據時輸入當時匯率

at 2018-09-27 07:53, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/1f5eff90302428d15b9f52a02a8304184bfdf3a4/也可以在會計輸入做調整

at 2018-09-27 07:54, Stella Wong said: If I already started some entries for learning purpose, how can I erase all the wrong records?

at 2018-09-27 07:56, Support Team said: 可以在對應單據的紀錄刪除

at 2018-09-27 07:56, Stella Wong said: Can you show me the screen?

at 2018-09-27 07:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6188728277b2d9af0e44cdf953ef9961d540b3cb/2018-09-27_15-56-59-(Main_Page)_Accounting_-_Google_Chrome.png

at 2018-09-27 07:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7e22c1e97e70b4c96c3e00910b338c88fc88a48e/2018-09-27_15-57-22-(Main_Page)_Accounting_-_Google_Chrome.png

at 2018-09-27 07:58, Stella Wong said: In the sample provided above of the exchange rate, is the system generate the exchange difference automatically? Or we need to input a transaction for this exchange difference?

at 2018-09-27 07:59, Support Team said: 需要用戶輸入的

at 2018-09-27 08:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/cec8cb260f755a3403bdb814de1aabf1513031c6/系統會按照每一張單輸入的匯率計算本幣金額

at 2018-09-27 08:00, Support Team said: 多貨幣設置只是設定了該貨幣預設的匯率

at 2018-09-27 08:04, Stella Wong said: In the transaction list, the system provides "lock" and "unlock" function. What's the usage?

at 2018-09-27 08:04, Stella Wong said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5bac824612fede5cbfc7c8fe/v/a9f4f1d537d8e37b723154ff4dd3e034a30d8807/image.png

at 2018-09-27 08:07, Stella Wong said: Can I import the invoice data directly to system? If yes, where can I open the template?

at 2018-09-27 08:41, Support Team said: lock了得單據不能刪除或修改

at 2018-09-27 08:41, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/6479650b0d5340f196c4e0e42e6d1dffef5ddbfe/-49-26-(主頁)_銷售.png

at 2018-09-27 08:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c1802578118b76e8ce031be68c0bc9fea49a42bf/-50-09.png

at 2018-09-27 09:08, Stella Wong said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5bac824612fede5cbfc7c8fe/v/b0ab41e1e4fab9dc2e2824dd0d65cfbce857b17c/image.png

at 2018-09-27 09:11, Stella Wong said: Hi, I created the right hand side chart of account and upload to system include 107 rows. The system confirmed uploaded 107 rows. But it still remains a wrong account 22215 that I posted to system wrongly (left hand side screen). How can I remove this duplicate account?

at 2018-09-27 09:12, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/75d6a64a4c288974a7682e1cb0f44bfe885a9607/這裡刪除，匯入時不會刪除科目

at 2018-09-27 09:17, Stella Wong said: Sorry, where can I have this screen?

at 2018-09-27 09:17, Stella Wong said: OK, I get it. Under Accounting

2018-09-28-Chat transcript on coweasy.com started on Friday, -1013.json

at 2018-09-28 03:47, 景裕發展有限公司 said: 之前我打發票打錯發票編號, 現在想修正返,但已刪除的發票編號竟然話已使用

at 2018-09-28 03:47, 景裕發展有限公司 said: 之前都唔係咁0既

at 2018-09-28 03:51, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/74332c6e75e37a1693692e85d8115c1b08afa9a8/image.png

at 2018-09-28 03:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e1f4a4fd10652f5447e1783b3f5fc140dae64fa8/image.png

at 2018-09-28 03:53, Support Team said: 若果張單無Delete 到, 按捜尋是找到的

at 2018-09-28 03:53, 景裕發展有限公司 said: DELETE 了

at 2018-09-28 03:54, 景裕發展有限公司 said: 我刪了140055, 我現在要COPY 140054改為140055, 但就話140055已使用

at 2018-09-28 03:55, 景裕發展有限公司 said: 搜唔到140055, 100%已DELETE

at 2018-09-28 04:22, Support Team said: 現在請再嘗試多次

at 2018-09-28 04:26, 景裕發展有限公司 said: 依家係你系統更新完出問題呀

at 2018-09-28 04:28, Support Team said: 你現在嘗試再搜尋,看看140055是否存在

2018-09-28-Chat transcript on coweasy.com started on Friday, -1014.json

at 2018-09-28 06:17, Desmond Lam said: 忘了你答什麼，如何限制inoive單號碼必定是順序？

at 2018-09-28 06:35, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/828b58e53281d44ff405265be4a32c5e03885f0c/發票編號自動產生是按順序加1的，只是如果tick了按日期，編號會按日期格式產生

at 2018-09-28 06:37, Desmond Lam said: 那同事有時tick，有時沒tick，A同事入單時打A0001，B同事入單時打B0001，那怎辦？

at 2018-09-28 06:37, Desmond Lam said: tick了日期可否不要每日重新開始跳？而是每月？

at 2018-09-28 06:50, Support Team said: 按日期這個tick是管理員才可以選的，其他用戶不能選系統不會限制用戶輸入的編號，只要不重複使用和不超過20的個字母就可以，編號的格式需要用戶自行協商，按日期產生編號，系統是按每日起跳的，按每月而不是按每日起跳，這點已向開發同事反映

2018-09-28-Chat transcript on coweasy.com started on Friday, -1015.json

at 2018-09-28 08:03, Bonnie Lee / Edward So said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5badd8b112fede5cbf3f9abd/v/2a808ec838d883ab1083f37d691e71ac4aec5e01/螢幕擷取畫面_(5).png

at 2018-09-28 08:09, Bonnie Lee / Edward So said: 想問, income statement template 可否更改

at 2018-09-28 08:11, Support Team said: 這個報表是標準的格式，沒有template，不能修改用戶可匯出到excel，在excal修改樣式

at 2018-09-28 08:25, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/b7018071b78114d3bfb63e29bfe4a66e0108c113/f有重置為0

at 2018-09-28 08:26, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/5708c5ff8594c2e5c81723e9fcecc9d984a24e39/2019年

at 2018-09-28 08:26, Support Team said: 這是我們在Demo帳戶測試，年結是12-31，下年b/f有重置為0

at 2018-09-28 08:26, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/32a330f5f944674b9283b78c311d6b8dd11cf80d/44-53-公司設定.png

at 2018-09-28 08:27, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/c98e548e75ac521769a04a77f2e0146666ed7d3f/請看看公司設定，有沒有設置年結日期為_3-31

at 2018-09-28 08:53, Bonnie Lee / Edward So said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5badd8b112fede5cbf3f9abd/v/6c8cab240f60dda529bc020b813d8a6d7e65c52a/螢幕擷取畫面_(6).png

at 2018-09-28 08:54, Bonnie Lee / Edward So said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5badd8b112fede5cbf3f9abd/v/cbb1dd3d2c64b99a6c2faba3d985b75a1f56710f/螢幕擷取畫面_(7).png

at 2018-09-28 08:54, Bonnie Lee / Edward So said: 已SET, 也是一樣

at 2018-09-28 08:56, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/28e27f2855c12af47e41ff0c2e52b41435c9a792/3-31之後bf已重置為0，有什麼問題？

at 2018-09-28 08:59, Bonnie Lee / Edward So said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5badd8b112fede5cbf3f9abd/v/9612a4c76588ca99c16baf64a071eb498468e6bf/螢幕擷取畫面_(8).png

at 2018-09-28 08:59, Bonnie Lee / Edward So said: 個INCOME STATEMENT條數多左250, 250係上一年既數

at 2018-09-28 09:00, Bonnie Lee / Edward So said: 看看GL, CUT OFF CUT多左250

at 2018-09-28 09:02, Bonnie Lee / Edward So said: THIS YEAR 同LAST YEAR是合計?

at 2018-09-28 09:03, Support Team said: P&L顯示的是該時間段的數，這裡選的時間包含了超過12個月

at 2018-09-28 09:03, Support Team said: 是合計

at 2018-09-28 09:04, Support Team said: this year 是所選時間段last year 是所選時間段上一年同期

at 2018-09-28 09:05, Support Team said: last year即是14/02/2016 to 31/03/2017的數

2018-09-28-Chat transcript on coweasy.com started on Friday, -1016.json

at 2018-09-28 08:57, Stella Wong said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5badec1012fede5cbfddf7df/v/03a14a9daf791be0ebf330af5240333f782459eb/image.png

at 2018-09-28 08:58, Stella Wong said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5badec1012fede5cbfddf7df/v/92bed63616afada3b5e252391492826aedd36773/image.png

at 2018-09-28 08:59, Stella Wong said: I have few items in expense and bank which I cannot locate where I can remove them to start the accounting. Could you please show me where I can delete these items? Thanks

at 2018-09-28 09:00, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/44466bb49bfd7537e6eb8a716d7e94465aec2aba/試試All_Transaction_Summary

at 2018-09-28 09:06, Stella Wong said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5badec1012fede5cbfddf7df/v/ab7d1096484b480a45698efd859939e9d6788121/image.png

at 2018-09-28 09:06, Stella Wong said: It doesn't allow me to delete the last entry

at 2018-09-28 09:07, Support Team said: File :
https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e89b7b8516290e46dea92edf261d6132a23f84ff/直接刪除整張單，而不是刪除裡面的voucher

2018-09-28-Chat transcript on coweasy.com started on Friday, -1018.json

at 2018-09-28 04:49, Ms. Au Yeung said: I just want to know if you will send us invoice upon our expiry?

at 2018-09-28 04:52, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/a65c6b3fddec1051e5b0474302ab45f9fddf0bf6/image.png

at 2018-09-28 04:53, Support Team said: 在訂購自助平台

at 2018-09-28 04:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/ee7b3d9df82cc9edc84ffe62bfe4549a8d4df456/image.png

at 2018-09-28 04:56, Support Team said: 揀選訂購時段,再查閱內容, 在"付款"你會見到一個PDF FILE, 那張便是Invoice

at 2018-09-28 05:04, Ms. Au Yeung said: ok, will try later

2018-10-02-Chat transcript on coweasy.com started on Tuesday,-1020.json

at 2018-10-02 03:01, V1538449232078477 said: 我現用其他公司的會計軟件, 請問是否可以將個DATA BASE 扯過嚟呢度用?

at 2018-10-02 03:02, V1538449232078477 said: 我現用商靈會計軟件

at 2018-10-02 03:04, Support Team said: 是可以的,具體是你可以透過系統內以EXCEL形式的數據搬遷功能處理

at 2018-10-02 03:04, Support Team said: 請看下圖

at 2018-10-02 03:05, V1538449232078477 said: 如果在開始試用時你們可否幫忙處理?

at 2018-10-02 03:07, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/e8a030f246f1da9ba7d46272099574f0a9fed912/image.png

2018-10-02-Chat transcript on coweasy.com started on Tuesday,-1022.json

at 2018-10-02 02:45, Stella Wong said: Hi, I'am doing the opening set up. I have a accrued expense carry forward from the old system. Understand "Accrued Expense" account is a default account and it doesn't not show in the chart of account. How can I update this opening balance for such account?

at 2018-10-02 02:49, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/2d66370f820e149217f015151b3cd9fdb068e69c/image.png

at 2018-10-02 02:50, Support Team said: 選擇薪酬/支出,再選員工供應商

2018-10-02-Chat transcript on coweasy.com started on Tuesday,-1023.json

at 2018-10-02 04:12, Desmond Lam said: Discount rate alwyas default 100

at 2018-10-02 04:13, Desmond Lam said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5bb2ef6512fede5cbf9c1acf/v/1c58c33a041b3e33b94ff907d98e2a5f1e976621/image.png

at 2018-10-02 04:13, Desmond Lam said: 送貨單編號can default nothing there?

at 2018-10-02 04:16, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/7fc2af5cd00d88577046652bec65b9e367e2f6e6/image.png

at 2018-10-02 04:17, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/bdfe9341d7264ac8201fe804cfe5d23753080596/image.png

at 2018-10-02 04:19, Desmond Lam said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5bb2ef6512fede5cbf9c1acf/v/6fe3624db660650f71dc06530dcedd75ee065b5c/image.png

at 2018-10-02 04:20, Desmond Lam said: why the invoice formated changed itself?

at 2018-10-02 04:20, Desmond Lam said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/vc/5bb2ef6512fede5cbf9c1acf/v/713d6f5722eb86b391bb91bb79b5fe78a9c0c263/image.png

at 2018-10-02 04:20, Support Team said: 如不需要折扣,可選 x

at 2018-10-02 04:21, Support Team said: 送貨單編號不能default 0,只可以delete

at 2018-10-02 04:24, Support Team said: where you change the invoice?

at 2018-10-02 04:38, Desmond Lam said: 下拉紀錄續個delete？

at 2018-10-02 04:39, Support Team said: 是

at 2018-10-02 04:40, Desmond Lam said: 即唔知點樣，佢自己跳左跟日期的格式

at 2018-10-02 04:40, Desmond Lam said: 好煩

at 2018-10-02 04:42, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a0beeb30920dcaef8b92/808f30007ea3eb098e00f4d60708da54b82337ff/image.png

at 2018-10-02 04:43, Support Team said: 按剔,便會跟日期

2018-10-02-Chat transcript on coweasy.com started on Tuesday,-1027.json

at 2018-10-02 06:16, Brian Siu said: 想問下我想加入1對1的在線支援, 貴公司可否幫我將舊有商靈系統轉到貴公司?

at 2018-10-02 06:53, Support Team said: 具體來說，系統是備有 excel 形式的數據匯入匯出功能

at 2018-10-02 06:54, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/def753006e169e137af65e8b29054dea232dc7d4/image.png

at 2018-10-02 06:55, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/aa8ce513fcf92e2e4b108fb42ae5493d37a29ea3/image.png

at 2018-10-02 06:56, Support Team said: 若用戶希望我們代為搬遷數據，我們也是有相關的服務的

at 2018-10-02 06:56, Support Team said: Please go here

at 2018-10-02 06:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/d6adc33124458c860157c72daacc6b394190bebf/image.png

at 2018-10-02 06:57, Support Team said: File :

https://tawk.link/59c4a0df4854b82732ff17d4/a/59c4a53ceb30920dcaef902b/7ee803fc7c30b5287cf7f9b80f9e5a2a2a29640e/image.png

at 2018-10-02 07:04, Brian Siu said: 我是做輪胎批發的, 我有一個倉庫及做托發生意, 貴公司那個計劃會較合適?

at 2018-10-02 07:05, Brian Siu said: 我只需要一個LOGIN 就可以

at 2018-10-02 07:05, Brian Siu said: 批發

at 2018-10-02 07:13, Support Team said: 企業雲較合適

at 2018-10-02 07:14, Support Team said: 我們有其他客戶從事你這個行業的，也是用企業雲的

at 2018-10-02 07:15, Brian Siu said: 好

at 2018-10-02 07:16, Brian Siu said: 產品條碼是代表BAR CODE?

at 2018-10-02 07:17, Brian Siu said: 我貨物有BAR CODE 的, (每條不同) 是否可以做到利用BAR CODE 做進出管理?

at 2018-10-02 07:18, Support Team said: 產品條碼是產品MODEL NO.

at 2018-10-02 07:20, Support Team said: 你指的BAR CODE 的, (每條不同) 是產品的SERIAL NO. 我們可以印製出不同的SERIAL NO.

at 2018-10-02 07:20, Brian Siu said: 是

at 2018-10-02 07:21, Brian Siu said: 在說明1及2顯示?

at 2018-10-02 07:25, Support Team said: 可以分別輸入條款及細則

at 2018-10-02 07:26, Support Team said: 另外輸入銀行戶口號碼明細